Cabletron Systems Telephone 2700 Series User Manual

STARPLUS TM  
2700-Series  
Telephones  
User Guide  
with Caller ID Features  
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Contents  
Important Safety Instructions .................................................... 1  
2700-Series Features ..................................................................... 2  
Installation ........................................................................................ 4  
Telephone Checklist ............................................................. 4  
Desk Telephone ...................................................................... 4  
Wall Mounting ........................................................................ 5  
A-Lead ........................................................................................ 7  
Data Jack ................................................................................... 7  
Connecting a Modem to Your Telephone .................... 8  
Setting the Volume ............................................................... 8  
Ringer Volume Switch..................................................... 8  
Speakerphone Volume Switch .................................... 9  
Handset Volume ............................................................... 9  
B/Z -Type Ringer ............................................................... 9  
Directory Card ......................................................................... 9  
Operation ........................................................................................ 10  
Changing From Handset to Speakerphone ............... 10  
Hold (2702, 2703, 2706 models) ..................................... 10  
Hold (2704 and 2705 models) ......................................... 11  
Message Waiting Indicator ............................................... 11  
Flash .......................................................................................... 11  
Last Number Redial ............................................................. 12  
Mute .......................................................................................... 12  
Memory Dialing (2702, 2703, 2704, 2705 models) ... 13  
Conferencing (2704/2705 models) ................................ 14  
Programming ................................................................................ 15  
Tone/Pulse .............................................................................. 15  
Flash Timing ........................................................................... 16  
Pause Timing ......................................................................... 16  
Positive Disconnect ............................................................. 17  
S/W Reset ................................................................................ 17  
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ii  
August 2000  
Caller ID Operation & Programming ..................................... 18  
Before You Begin ................................................................. 18  
General Caller ID Information .......................................... 19  
Caller ID Displays ............................................................ 19  
Date and Time Displayed............................................. 19  
Things You Should Know …....................................... 19  
Operation ................................................................................ 20  
Memory Dialing............................................................... 20  
Placing a Display Call..................................................... 21  
Marking a Call................................................................... 22  
Removing Call Records from Call History .............. 22  
Caller ID Options .................................................................. 22  
Language Select Programming................................. 22  
Home Area Code............................................................. 23  
Local 1 Area Code........................................................... 23  
Local 2 Area Code........................................................... 23  
Caller ID with Call Waiting........................................... 24  
Call History ........................................................................ 24  
Repeated Calls ................................................................. 25  
Visual Message Waiting................................................ 25  
Special Ring Alert............................................................ 26  
LCD Contrast .................................................................... 26  
Programming Functions ................................................... 26  
Dial Mode Select ............................................................. 26  
Positive Disconnect ....................................................... 27  
Flash Time ......................................................................... 27  
Pause Time........................................................................ 27  
Software Reset and Memory Initialization............. 27  
Troubleshooting Guide ..................................................... 28  
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Important Safety Instructions  
1
Important Safety Instructions  
When using your telephone equipment, basic safety precautions  
(including the following) should always be followed to reduce the risk of  
fire, electric shock, and injury to persons.  
Read and understand all instructions.  
Follow all warnings and instructions marked on telephone.  
Do not use liquid cleaners or aerosol cleaners on the telephone; use a damp  
cloth for cleaning.  
Do not operate the telephone near water (i.e., near a bath tub, wash bowl,  
kitchen sink, laundry tub, in a wet basement, or near a swimming pool).  
Do not place this telephone on an unstable cart, stand, or table. The  
telephone may fall causing serious damage to the telephone.  
Slots and openings on the bottom of the telephone are provided for  
ventilation to protect it from overheating. These openings must not be  
blocked or covered. The openings should never be blocked by placing the  
telephone on the bed, sofa, rug, or other similar surface. This telephone  
should never be placed near or over a radiator or heat register. This telephone  
should not be placed in a built-in installation unless proper ventilation is  
provided.  
Never push any objects into this telephone through slots as they may touch  
dangerous voltage points or short-out parts that could result in a fire or  
electric shock. Never pour any liquids on the telephone.  
To reduce the risk of electric shock, do not disassemble this telephone. Take  
the telephone to a qualified serviceman when service or repair work is  
needed. Opening or removing covers may expose you to dangerous voltage  
or other risks. Incorrect reassembly can cause electric shock when the  
appliance is subsequently used.  
Avoid using a telephone (other than a cordless type) during an electrical  
storm. There may be a remote risk of electric shock from lightning.  
Do not use the telephone to report a gas leak in the vicinity of the leak.  
SAVE THESE INSTRUCTIONS  
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2
2700-Series Features  
2700-Series Features  
This table lists the features available for each of the 2700-Series  
Telephones.  
Feature  
2701 2703 2705 2702 2704 2706  
L
L
L
L
L
A-Lead  
Caller ID  
L
L
L
L
L
L
L
L
L
L
L
Conference Button  
Data Jack  
L
L
L
L
L
L
L
L
L
L
L
L
L
L
L
L
L
Desk/Wall Mountable  
Flash Button  
Handset Volume  
Hidden Programming  
Button (hotel/motel only)  
L
L
L
L
L
L
L
L
L
L
L
L
L
L
L
L
L
L
Hold Button  
Hold for each line  
Line In Use Indicator  
Low/Higher Ringer  
Low/High/Off Ringer  
L
L
L
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2700-Series Features  
3
Feature  
Message Wait Lamp  
Mute Button  
2701 2703 2705 2702 2704 2706  
L
L
L
L
1
L
L
L
1
L
L
L
1
L
L
L
1
L
L
L
Mute with LED  
Number Memory (Redial)  
Pause  
1
100  
L
L
L
L
L
L
L
L
L
L
L
Positive Disconnect  
Hookswitch  
10  
10  
10  
10  
12  
Programmable Flexible  
Buttons  
L
L
L
L
L
L
L
L
L
L
L
L
L
L
L
L
L
L
L
L
L
L
L
L
L
L
L
L
L
L
L
L
L
L
L
L
L
Programmable Timers  
Redial Button  
L
Ring Indicator  
Speakerphone  
Speaker with LED  
Speaker Volume Control  
Tone/Pulse  
L
Two Lines  
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4
Installation  
Installation  
Telephone Checklist  
The 2700-Series Telephones come with the following parts  
necessary for operation of your telephone. Verify that the following  
items have been included prior to starting the installation process:  
Vodavi 2700-Series Telephone  
Handset  
Handset cord  
12line cord (desk mount)  
4line cord (wall mount)  
Pedestal (desk mount)  
User Guide (this book)  
Desk Telephone  
1. Plug one end of the handset cord into the handset and plug the  
other end into the jack on the bottom of the phone. Route and  
secure the cord in the channel provided on the bottom of the  
phone.  
2706 Caller ID Model:  
Plug in 9-volt power adapter.  
Route and secure cord in channel provided on the bottom  
of the phone.  
2. Snap the pedestal into place on the bottom of the phone (refer  
to Figure 1).  
3. Set the B/Z ringer switch.  
4. Plug one end of the line cord into the LINE1 jack and plug the  
other end into the jack outlet on the wall. On two-line models,  
both LINE1 and LINE2 jacks may be used.  
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Installation  
5
Wall Mounting  
Your telephone is designed for GTE- and AT&T-type RJ11W wall  
jack mounting. If desired, the telephone can be converted for wall  
mounting by performing the following steps (refer to Figure 1):  
1. When installed in the desk mode, unplug the line cord and  
remove the pedestal.  
2. Reconfigure the handset cradle tab for wall installation by first  
removing the number designation strip with a paper clip to  
expose the tab. Rotate the tab and reinstall it into the housing.  
3. Plug one end of the line cord into the LINE1 jack. Route the cord  
through the channel on the base. Plug the other end of the  
cord into the jack outlet on the wall.  
2706 Caller ID Model:  
Plug in 9-volt power adapter.  
Route and secure cord in channel provided on the bottom  
of the phone.  
4. Align the mounting holes on the base with the mounting posts  
on the jack outlet.  
5. When the base is positioned onto the posts, move the phone  
down to secure the base to the jack outlet.  
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6
Installation  
2706  
POWER  
PLUG  
Figure 1: Bottom of 2700-Series Telephones  
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Installation  
7
A-Lead  
A-Lead is available on the 2701, 2702, 2703, and 2706 models. The  
A-Lead Connection is done via the LINE1 jack outer pairs.  
4
Figure 2: A-Lead Connection  
Data Jack  
The data jack on the 2704 and 2705 models is wired to LINE2 from  
the factory. This can be changed so that LINE1 can be used for data  
applications. To change from LINE2 to LINE1, perform these steps:  
1. Unscrew the four (4) screws on the bottom of the telephone.  
2. Separate the bottom housing from upper housing.  
3. Remove wire/plug located on connector CNI2 (LINE2).  
4. Replace wire/plug on Connector CN11 (LINE1).  
5. Reassemble telephone. Make sure all wires are plugged in  
when re-assembling.  
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8
Installation  
Connecting a Modem to Your Telephone  
All models have the capability to provide a connection to a  
modem. This connection may be established by means of a  
computer equipped with modem function or a modem connected  
by hard-wiring. This feature allows data transmission via the DATA  
jack on the right side of the telephone. On single-line models (2701,  
2702, 2703, 2706), LINE1 is used for modem transmissions. On two-  
line models (2704, 2705), LINE2 is used for modem transmissions.  
1. Locate the DATA jack on the right-side of the phone (Lift the  
rubber cover from the jack to allow the line cord to be inserted).  
2. Locate the telephone jack connection on the modem. Connect  
a line cord to the jack on the modem and plug the other end of  
the cord into the DATA jack on the phone (RJ11 connection).  
The modem is now connected through your telephone on  
LINE1 or LINE2. Calls can be originated and passed to the  
modem. Consult the instructions provided with your modem.  
On two-line models (2704, 2705), LINE2 can be used as a  
normal line for incoming and outgoing calls when the  
modem is not in use.  
Setting the Volume  
Ringer Volume Switch  
The switch is located on the right side of the phone. You may set  
the switch to HI for high volume, LO for low volume, or OFF to turn  
the ringer volume off. When switch is moved to the OFF position  
you will not hear ringing from the phone. However, an extension  
phone using the same line will ring during an incoming call.  
2706 Model: Volume may be adjusted to one of four levels  
when phone is ringing by using the volume arrow buttons.  
Two-Line Models: Have two volume switches, one for each line.  
The 2702 and 2704 models are hospitality models and do not  
have an OFF ringer position. These models have LO and HI  
ringer positions only.  
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Installation  
9
Speakerphone Volume Switch  
Speakerphone models are equipped with a sliding volume switch  
to adjust the speakerphone volume. Slide the switch toward you  
for lower volume or away from you for higher volume.  
Speakerphone models are: 2702, 2703, 2704, 2705.  
The Caller ID model (2706) is also a speakerphone, however, the  
volume is controlled by pressing the two volume (VOL) buttons.  
Handset Volume  
Each model has a volume button(s) that can be pressed to increase  
or decrease the handset volume while on an active call.  
B/Z -Type Ringer  
The B/Z ringer switch is located on the bottom of the phone near  
the LINE jacks. This switch should be set to the Z mode for  
business/hospitality applications and the B mode for residential  
applications.  
TheMSG light and the Line In Use (LIU) LEDs will notoperate when  
set in the B ringer mode.  
Directory Card  
Frequently dialed numbers may be recorded on the directory card.  
For models with speed dial memory, the card is used to record the  
telephone numbers you store in the One-Touch speed dial  
memory. To remove the card, place a paper clip in the hole located  
at the top of the vinyl overlay covering the card. Gently lift to  
expose the card.  
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10  
Operation  
Operation  
If you have a two-line model, press the appropriate line button  
before lifting the handset or pressing the SPKR button. The green  
LIU indicator will then illuminate on your phone (as well as  
extension phones with LIU indication) when you lift the handset or  
press the SPKR button. Each line button has two indicators. The  
green indicator is illuminated when the line is in use. The red  
indicator is illuminated when the line is placed on Hold or to show  
an incoming call.  
On single-line models, the HOLD button functions as a LIU  
indicator. This LED will be green when you lift the handset or press  
the SPKR button. The LED will be red when a call is waiting to be  
answered.  
Changing From Handset to Speakerphone  
While using the handset:  
1. Press the SPKR button.  
2. Hang up the handset (the SPKR indicator will light).  
While using the speakerphone:  
Lift the handset and the SPKR indicator will turn off.  
Hold (2702, 2703, 2706 models)  
To place a call on hold:  
1. Press the HOLD button (Hold indicator will illuminate red).  
2. Hang-up the handset.  
To retrieve a call from hold:  
1. If you have already hung-up the handset, lift the handset or  
press the SPKR button on your phone.  
2. If the handset is not hung-up, press the HOLD button to resume  
conversation (Hold indicator will illuminate green).  
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Operation  
11  
Hold (2704 and 2705 models)  
To place a call on hold:  
Press the HOLD button (the Line indicator will illuminate red for  
that line).  
To retrieve a call from hold:  
1. Lift the handset or press the SPKR button on your telephone or  
an extension telephone.  
2. Press the line button where the call is on Hold (Line indicator  
will turn green).  
If the call was placed on HOLD without hanging up the handset,  
after 30 seconds the call is re-connected to the phone in the MUTE  
state. You must press the MUTE button to resume conversation.  
Message Waiting Indicator  
If you have telephone messaging service the MSG lamp will  
illuminate to indicate a message is waiting. Information regarding  
the availability and operation may be obtained through your  
service. (Message Indicator requires 70-volts DC.)  
Two-Line Models (2704/2705)  
The MSG lamp will illuminate for messages on LINE1 only.  
Flash  
The Flash feature allows you to access features available through  
Custom Calling services. Flashes may be stored in the telephone  
memory.  
Press the FLASH button while on a call to generate a flash.  
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12  
Operation  
Last Number Redial  
To dial the last number dialed from your phone (2701/2702/  
2703/2706 models):  
1. Lift the handset or press the SPKR button (2702/2703/2706  
models).  
2. Press the REDIAL button. The number will automatically dial-  
out on the phone.  
To dial the last number dialed from your phone (2704/2705  
models):  
1. Press a LINE button.  
2. Lift the handset or press the SPKR button.  
3. Press the REDIAL button. The number will automatically dial-  
out on the phone.  
The last number dialed from the phone will be stored when  
you hang up. Last Number Redial memory can store a  
telephone number up to 48-digits in length.  
Mute  
To mute your voice while on a call:  
1. Press the MUTE button (the red Mute indicator will illuminate).  
2. Press the MUTE button again to resume your involvement in  
the conversation (the Mute indicator will turn off).  
The Mute feature will automatically disengage when changing  
from handset to speaker  
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Operation  
13  
Memory Dialing (2702, 2703, 2704, 2705 models)  
Ten frequently dialed telephone numbers can be stored in the  
telephone memory. A number stored in memory can be accessed  
with one-touch of a speed dial button. A lithium battery is used to  
retain the telephone numbers stored in memory when the  
telephone is unplugged. Therefore, no other batteries are required.  
The STORE button on the 2702/2704 models is located  
underneath the overlay. The overlay must be removed to gain  
access to the STORE button.  
To store a telephone number in memory:  
1. Lift the handset.  
2. Press and hold the STORE button until dial tone ceases, and a  
beep is heard.  
3. Press one of the ten speed dial buttons where you want to store  
that telephone number.  
4. Dial the number to be stored in memory. (0-9, *, #, REDIAL  
button=Pause, FLASH=Flash).  
5. Press the STORE button. A confirmation tone is heard and the  
number is stored.  
To clear a number from a speed button:  
1. Lift the handset.  
2. Press and hold the STORE button. Dial tone will cease and a  
beep is heard.  
3. Press one of the ten speed dial buttons where you want to store  
that telephone number.  
4. Press the STORE button. A confirmation tone is heard and the  
number is cleared.  
To dial a telephone number stored in memory:  
1. Lift the handset or press the SPKR button.  
2. Press the speed dial button where you stored the telephone  
number.  
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14  
Operation  
Conferencing (2704/2705 models)  
To initiate a conference call:  
1. Select the desired line and dial first partys telephone number.  
2. When first party answers, advise that a conference call is being  
established and then press the CONF button once. The red  
Conference LED will blink at a 60-IPM rate.  
3. Press the other LINE button; first line is placed in a HOLD state  
automatically.  
4. Dial the second partys telephone number.  
5. When the second party answers, advise that a conference call is  
being established and then press the CONF button again. The  
first call removed from the HOLD state and the 3-way  
conference call is now established.  
6. The red Conference LED illuminates steady. The green line LEDs  
remain lit.  
If the second partys line is busy, press the first LINE button to  
return to the first party. The first party is removed from held  
state and resumes conversation with originator. The  
Conference LED will extinguish. The Conference set up is  
cancelled when the second partys line is removed (not added  
to the call) and the secondpartys line is pressed, the line returns  
to the first party automatically.  
To terminate a conference call:  
1. The telephone is placed in the On-Hook idle state (hang up the  
handset or press the SPKR button if in SPKR mode).  
2. The red Conference LED will extinguish; the green Line LED will  
extinguish.  
To talk with only one party after establishing a conference:  
1. Press the Line button for desired conversation.  
2. The red Conference LED will extinguish; the Line LED will  
illuminate steady for the selected line and the other line will be  
disconnected.  
3. Resume the conversation.  
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Programming  
15  
To terminate a conference, placing both lines on Hold:  
1. Press the HOLD button.  
2. The red Conference LED will extinguish; the LIU LEDs will  
illuminate steady red.  
3. Both first and second parties will be placed on HOLD.  
Programming  
To program Caller ID model 2706, refer to the Caller ID  
Operation & Programming section.  
To enter programming mode:  
1. The telephone line cord must be installed first. Lift the handset.  
2. Press and hold the STORE button until a tone is heard.  
3. You may now program the Tone/Pulse mode, Flash Timing,  
Pause Timing, or Positive Disconnect.  
4. Hang-up to end the programming mode. All programming is  
stored consecutively after entering the programming mode.  
Tone/Pulse  
Default setting is TONE.  
To set the telephone to PULSE:  
1. After entering the programming mode, press [#].  
2. A confirmation tone will be heard at the end of the program  
sequence.  
To set the telephone back to TONE:  
1. After entering the programming mode, press [*].  
2. A confirmation tone will be heard at the end of the program  
sequence.  
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16  
Programming  
Flash Timing  
The default setting is 500 Msec.  
To set the telephone to a different setting:  
Press the appropriate sequence on the keypad that  
corresponds to the desired setting.  
For the Setting  
(Msec)  
Program Sequence  
(Press Flash, then Dial #)  
300  
400  
500  
600  
700  
800  
900  
3
4
5
6
7
8
9
A confirmation tone is heard following the program sequence.  
Pause Timing  
Default setting is 2 sec.  
For the Setting  
(sec)  
Program Sequence  
(press redial, then dial #)  
1
2
3
4
5
1
2
3
4
5
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Programming  
17  
Positive Disconnect  
Default setting is Enabled.  
1. Enter Programming Mode.  
2. To change setting to Disable, press 0.  
3. To change setting to Enable, press 1.  
S/W Reset  
To clear all data:  
1. Hang-up.  
2. Press and hold the keypad buttons 1, 4, and 7 simultaneously.  
3. While still holding the buttons, lift the handset.  
4. On releasing the pressed buttons, all of the data will be cleared,  
and previously stored settings will return to the factory-  
installed defaults.  
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18  
Caller ID Operation & Programming  
Caller ID Operation & Programming  
Before You Begin  
The Caller ID Phone must be on-hook in order to access the  
programming functions. Both the telephone line cord and the  
power cord must also be installed. If either cord is disconnected,  
the telephone will automatically go into idle mode.  
To delete marked entries,  
press twice to delete all calls  
DELETE  
MARK  
To tag calls  
as old or new  
DIAL  
10:14 AM 01/05  
4 Calls 2 New  
To select  
displayed  
number  
SCROLL  
To scroll  
through  
new calls  
MEMORY  
BUTTONS  
To store  
phone  
numbers  
MSG  
OPTION  
To select  
number of digits  
to be dialed  
Figure 3: Caller ID Telephone  
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Caller ID Operation & Programming  
19  
General Caller ID Information  
Caller ID Displays  
When a call is received, the display will show the callers name and  
number after the second ring. If you have Call Waiting and you are  
on a call, the display will show the new caller ID information.  
Caller ID  
Caller ID with Call Waiting …  
09:10  
01/05  
09:15  
01/05  
Vodavi Comm  
480-443-6000  
Jonathan Gold  
804-555-1000  
Incoming Calls -- The display will also indicate:  
How many calls have been received (CL# = 1 to 100).  
Ifcallhasbeenanswered(ANS).Areaisblankifcallisunanswered.  
If calls are repeat calls (Rep) and how many times the same  
number called (3x).  
12:20  
01/05  
Vodavi Comm  
480-443-6000  
CL #  
(ANS)  
Rep 3x  
Date and Time Displayed  
When your phone is first connected and in idle mode, the current  
date and time will automatically display when the first incoming  
call is received.  
Time is displayed in a 12-hour format indicating AM/PM.  
The current date is displayed in a MM/DD format.  
Things You Should Know …  
If you answer a call too quickly (between the 1st and 2nd ring),  
you may hear a (FSK) signal before the call has been connected.  
If you answer a call before the caller ID information is  
presented, the display will be blank.  
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20  
Caller ID Operation & Programming  
Operation  
Memory Dialing  
To Store a Number in Memory:  
1. Lift the handset.  
2. Press the PROGRAM button for one second.  
3. Press the desired direct access MEMORY button. A confirmation  
tone will be heard.  
4. Dial the number to be stored using the keypad (up to 32 digits).  
Press the REDIAL button to store a pause.  
Press the FLASH button to store a flash.  
5. Press the PROGRAM button to save the entry. A confirmation  
tone will be heard.  
6. Replace the handset.  
To clear an entry:  
1. Lift the handset.  
2. Press the PROGRAM button for one second. A confirmation  
tone will be heard.  
3. Press the button for each memory location you want to  
erase. A confirmation tone will be heard.  
4. Press the DELETE button. A confirmation tone will be heard.  
5. Replace the handset.  
To Store a Number from Call History:  
For numbers inside your local area code(s):  
1. Lift the handset.  
2. Scroll up or down (L M) until desired number shows in the  
display.  
3. Press the PROGRAM button. A confirmation tone will be heard.  
4. Press the MEMORY button. A confirmation tone will be heard.  
5. Replace the handset.  
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Caller ID Operation & Programming  
21  
For numbers outside your local area code(s):  
1. Perform steps 1-3 as shown above.  
2. Press the OPTION button.  
3. Select the desired dialing method. (Default = 10-digit dialing)  
4. Press the MEMORY button. A confirmation tone will be heard.  
To clear an entry:  
1. Lift the handset.  
2. Press the PROGRAM button for one second.  
3. Press the button for each memory location you want to  
erase, then press the DELETE button. A confirmation tone  
will be heard.  
Placing a Display Call  
Calls stored in Call History are listed in date order from the newest  
to the oldest call received.  
To select a number from Call History:  
1. Use the up or down (L M) to scroll through the Call History list.  
2. When you locate the number you want, press the DIAL button.  
To select a different mode of dialing:  
1. Press the OPTION button.  
Example: When a 1 is needed prior to dialing the listed number.  
Name  
Nombre  
123-4567  
123-4567  
1-234-5678  
1-480-123-4567  
1-234-5678  
1-480-123-4567  
2. Scroll up or down (L M) to select preferred dialing method.  
3. Press the DIAL button.  
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22  
Caller ID Operation & Programming  
Marking a Call  
The MARK button is used to designate a call as NEW or OLD. To  
keep track of a call that has already been reviewed, change its  
designation from OLD to NEW.  
1. Scroll through the Call History list.  
2. When the desired number shows on the display, press the  
MARK button to tag the entry as NEW.  
Removing Call Records from Call History  
1. To delete a single call record, press the DELETE button when  
the desired number shows on the display. The screen will  
display Call Removed.  
2. ToremoveallcallsfromCallHistory,presstheDELETEbuttonwhile  
the telephone is idle. The screen will display Removing All Calls.  
Press the DELETE button again and the entire Call History list  
will be deleted. The display screen will return to idle mode.  
hh:mm  
0 calls  
mm/dd  
0 new  
Caller ID Options  
To change the Caller ID Option settings, use the arrow keys (L M) to  
make your selection. To advance to the next display, press the  
OPTION button.  
Language Select Programming  
Select which language you want to display, then press the  
PROGRAM button to save your selection.  
Which Language?  
Lenguage?  
English  
Espanol  
Ingles  
Espanol  
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Caller ID Operation & Programming  
23  
Home Area Code  
To program your home area code, enter the number and press the  
PROGRAM button to save the entry. To change an area code, enter  
a new number and press the PROGRAM button to save the entry.  
The standard format for Caller ID is 10 digits.  
When any of the three (3) Area Code option screens are  
completed, telephone numbers within those areas will be  
dialed and displayed as 7 digits.  
Example: The number 480-443-6000 is displayed as: 443-6000.  
The 480 area code is omitted.  
Home Area Code  
Arua Local  
000  
000  
Enter code  
***  
Oprima Su Codigo  
***  
Local 1 Area Code  
To program a second local area code, enter the number and press  
the PROGRAM button to save your entry.  
Local1 Area Code  
1: Arua Local  
000  
000  
Enter code  
***  
Oprima Su Codigo  
***  
Local 2 Area Code  
To program a third local area code, enter the number and press the  
PROGRAM button to save your entry.  
Local2 Area Code  
2: Arua Local  
000  
000  
Enter code  
***  
Oprima Su Codigo  
***  
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24  
Caller ID Operation & Programming  
Caller ID with Call Waiting  
The default setting is Enable.  
When this feature is enabled, and you are currently on a call:  
The display will show the caller ID for the new incoming call.  
(You might notice your line going mute for 1 second as the new  
call is being connected.)  
If the new call is not answered, the display will reset to the first  
caller ID.  
If the new call is answered, the display will show the new caller  
ID.  
Caller ID with  
Call Waiting  
Enable  
Disable  
Adentficada  
Llamada Espera  
Permiten  
Inhibir  
Call History  
The default setting is All Calls.  
Call History  
All Calls  
Anteriodes  
Todas Llamadas  
No Contestasas  
No Ay Llamadas  
Unanswered Calls  
No Calls  
All Calls -- Stores and displays all calls in the order received.  
Unanswered Calls -- Stores and displays unanswered calls.  
No Calls -- Does not store any number history.  
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Caller ID Operation & Programming  
25  
Repeated Calls  
The default setting is Separate Entry.  
Repeated Calls  
Llamada Repetida  
Separate Entry  
Entrada Separada  
Combined Entry  
Combinada  
Separate Entry -- Lists all repeat calls individually.  
Combined Entry -- Combines all repeat calls and updates the  
date and time.  
Visual Message Waiting  
The default setting is Lamp OFF.  
Visual Message  
Waiting OFF?  
Lamp ON  
Mensage Visual  
Espera Apagada?  
Lampara Puesta  
Lamp OFF  
Lampara Apagada  
The light is enabled by a CO FSK signal when a new voice mail is  
received.  
The new call light remains steady when new call information  
has been received but not yet reviewed.  
If you subscribe to a voice mail service, the light flashes if there  
is an unretrieved message.  
(To activate the Visual Message Waiting feature, some voice  
mail subscribers will need to place a call to their telephone VM  
box.)  
Unless you change the setting to Lamp OFF prior to the signal  
being sent, a second CO FSK signal will turn off the light after a  
predetermined amount of time.  
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26  
Caller ID Operation & Programming  
Special Ring Alert  
When a number is saved on a MEMORY button, Caller ID will:  
Recognize that number on the second ring.  
Give a special ring tone to alert the user of a priority call.  
(The power adapter must be plugged in to active this feature.)  
LCD Contrast  
The LCD Contrast is adjustable. You may increase or decrease the  
setting, 10 positions have been allowed. The default setting is mid  
range.  
LCD Contrast  
Contraste  
[00000_____]  
[00000_____]  
Programming Functions  
To change the following at the request of your telephone  
company, use the arrow keys (L M) to select a new setting.  
Dial Mode Select  
The default setting is Touch Tone.  
Dial Mode Select  
Marce En Espero  
Touch Tone  
Marc De Tono  
Dial Pulse  
Rotario De Pulso  
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Caller ID Operation & Programming  
27  
Positive Disconnect  
The default setting is Enable.  
Positive Discon  
Desconectado  
Enable  
Permiten  
Disable  
Inhibir  
Flash Time  
The default setting is 600ms.  
Flash  
600ms  
700ms  
Flash  
600ms  
300ms  
400ms  
500ms  
300ms  
400ms  
500ms  
700ms  
800ms  
900ms  
800ms  
900ms  
Pause Time  
The default setting is 2 sec.  
Pause  
Pausa  
1 sec  
2 sec  
3 sec  
1 sec  
2 sec  
3 sec  
4 sec  
5 sec  
4 sec  
5 sec  
Software Reset and Memory Initialization  
To reset all data to their default values:  
Hang up the handset; press and hold the OPTION button for two  
seconds. A confirmation tone will be heard and the display will  
show the following:  
Press DELETE BTN (to restore factory defaults).  
-or-  
Press SPKR (to exit without deleting programming).  
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28  
Caller ID Operation & Programming  
Troubleshooting Guide  
If this telephone does not work properly, try the following  
suggestions.  
Condition  
No Dial Tone  
Suggestion  
Check all cabling to make sure that all  
connections are secure and not damaged.  
Check hook switch. Does it fully extend when  
handset is lifted from cradle?  
Check to make sure the phone is not on Hold.  
Unplug the telephone an connect it to  
another modular jack. If it still does not work,  
and other telephones in your home are  
working, the problem is with this phone.  
No Display  
Check the power plug.  
Did you order Caller ID Service from your local  
telephone company?  
No information is shown  
after the phone rings  
This unit requires that you subscribe to Caller  
ID service in order to work.  
Be sure to wait until the second ring before  
answering.  
Phone does not dial out  
Phone does not ring  
Check the dial mode in the programming mode.  
Is it set to tone, which may not be compatible  
with your local dialing service.?  
Are you using too many phones on one line?  
The total REN of all phones on the same line  
should not be greater than the maximum REN  
for your calling area. (See FCC Registration  
Information)  
Incoming and outgoing Are other phones off hook at the same time? If  
voice volume low  
so, this is normal condition as volume drops  
when additional phones are used at once.  
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Caller ID Operation & Programming  
29  
Condition  
Suggestion  
Speakerphone does not If the other person cannot hear you, make sure  
work the MUTE light is off.  
Difficulty storing numbers Make sure you are pressing the correct  
in memory  
sequence of buttons for storing memory.  
NEW call light stays on  
Make sure you have reviewed the entire call  
history and checked for voice mail.  
If you answer a call before the caller ID  
information is presented, the display will be  
blank.  
The caller’s name and  
number do not show on  
the display  
When the unit is connected to a PBX system,  
you cannot receive caller ID information.  
When you receive a call the In some calling areas, the name display service  
display shows “Out of may not be available. For further information,  
Area” or Private Call”  
contact your telephone company.  
You can’t dial numbers When the unit is connected to a PBX system, this  
from the caller ID list  
option may not work even if you have edited the  
number correctly.  
You hear a noise on the If you answer a call too quickly (between the 1st  
line when you answer a and 2nd ring), you may hear a (FSK) signal  
call  
before the call has been connected. This is  
normal operation.  
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REGULATORY INFORMATION  
FCC Part 68 Compliance  
These telephones are hearing-aid compatible and comply with Part  
68 of the Federal Communications Commission (FCC) rules. On the  
bottom of the phone is a label that contains, among other  
information, the FCC registration number and Ringer Equivalence  
Number (REN) for the phone. If requested, this information must be  
provided to the telephone company.  
Installation  
The modular telephone outlet or jack to which the telephone must  
be connected is a Universal Service Order Code (USOC) RJ11C or  
RJ11W. For modem interface purposes on two-line models, the  
connection may be made using a USOC RJ14 type jack. The  
telephones are registered to operate in Central Office (CO), private  
branch exchange (PABX), key system and Centrex applications. The  
phones cannot be used on telephone company-provided coin  
service. Connection to Party Line Service is subject to state tariffs.  
Ringer Equivalence Number  
The REN is used to determine the quantity of devices which may be  
connected to the telephone line. Excessive RENs on the telephone  
line may result in the devices not ringing in response to an  
incoming call. In most, but not all, areas the sum of the RENs should  
not exceed 5. To be certain of the number of devices that may be  
connected to the line, as determined by the total RENs, contact the  
telephone company to determine maximum REN for calling area.  
Incidence of Harm  
If this equipment causes harm to the telephone network the  
telephone company will notify you in advance that temporary  
discontinuance of service may be required. If advance notice isn't  
practical, the telephone company will notify you as soon as  
possible. Also, you will be advised of your right to file a complaint  
with the FCC if you believe it is necessary.  
Telephone Company Rights  
The telephone company may make changes in its communications  
facilities, equipment, operations, or procedures that could affect  
the operation of the equipment. If this happens, the telephone  
company will provide advance notice in order for you to make the  
necessary modifications to maintain uninterrupted service.  
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FCC Part 15 Compliance  
These telephones have been tested and found to comply with the  
limits for a Class B digital device, pursuant to Part 15 of the FCC  
Rules. These limits are designed to provide reasonable protection  
against harmful interference in residential installation. This  
equipment may generate, use, and/or radiate radio frequency, and  
if not installed and used in accordance with the instructions, may  
cause interference to radio communications.  
However, there is no guarantee that interference will not occur in a  
particular installation. If this equipment does cause interference to  
radio or television reception, which can be determined by turning  
the equipment on and off, try to correct the interference by one or  
more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment to an outlet on a circuit different from  
that to which the receiver is connected.  
Consult dealer or an experienced radio/TV technician for  
assistance.  
Changes or modifications not expressly approved can void the  
user's authority to operate the equipment.  
UL Compliance  
These telephones comply with UL 1459, second edition  
requirements and bear the NRTL/C label denoting compliance. For  
your own protection, please observe the following:  
Never install telephone wiring during a lightning storm.  
Never install telephone jacks in wet locations unless the jack is  
specifically designed for use in wet locations.  
Never touch un-insulated telephone wires or terminals unless  
the telephone line has been disconnected at the network  
interface.  
Use caution when installing or modifying telephone lines.  
WARRANTY INFORMATION  
If trouble is experienced with the telephone, please contact your  
servicing agent/distributor for repair and/or warranty information.  
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VODAVI TECHNOLOGY, INC.  
8300 East Raintree Drive  
Scottsdale, AZ 85260  
Issue 2 - August 2000  
P/N: 2750-00  
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