Electric Fireplace
Model: EF28
Homeowner’s Installation and Operating Instructions
INSTALLER / CONSUMER SAFETY INFORMATION
PLEASE READ THIS MANUAL BEFORE
INSTALLING AND USING APPLIANCE
WARNING!
IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED
EXACTLY, AN ELECTRICAL SHOCK OR FIRE MAY RESULT
CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR
LOSS OF LIFE.
FOR YOUR SAFETY
Service must be performed by a
qualified service agency.
DO NOT STORE OR USE
GASOLINE OR OTHER
FLAMMABLE VAPORS OR
LIQUIDS IN THE VICINITY OF
THIS OR ANY OTHER
APPLIANCE.
C
US
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
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EF28 Electric Fireplace
Table of Contents
Safety Information ................................................................................................................. 4
Installation Instructions
Locating Your Fireplace ................................................................................................. 5
Clearance to Combustibles........................................................................................... 5
Cabinet Installation ...................................................................................................... 5
Fireplace Dimensions ................................................................................................... 5
Electrical Specifications ................................................................................................ 5
Electrical Connection.................................................................................................... 6
Grounding Instructions................................................................................................. 6
Direct (Hard) Wiring Electric Fireplace ........................................................................... 7
Fireplace Assembly
Unpack the Appliance.................................................................................................... 8
Appliance Mounting ...................................................................................................... 8
Decorative Detail........................................................................................................... 9
Operating Instructions
Heater Operation......................................................................................................... 10
Thermal Protection..................................................................................................... 10
Maintenance
LIght Bulb Replacement............................................................................................... 11
Care and Cleaning....................................................................................................... 11
Service ....................................................................................................................... 11
Electrical Wiring Diagram............................................................................................ 13
Replacement Parts ............................................................................................................... 14
Warranty............................................................................................................................... 16
Thank you and congratulations on your purchase of a CFM Corporation electric fireplace.
IMPORTANT: Read all instructions and warnings carefully before starting installation. Failure to fol-
low these instructions may result in a possible electric shock, fire hazard and will void the war-
ranty.
Please Read the Installation & Operating Instructions
Before Using This Appliance
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EF28 Electric Fireplace
Safety Information
1. Read all instructions before using this appliance.
2. This appliance is hot when in use. To avoid burns, do not let bare skin touch hot
surfaces. If provided, use handles when moving this appliance. Keep combustible
materials, such as furniture, pillows, bedding, papers, clothes and curtains away
at least 3’ (914 mm) from the front of this appliance.
3. CAUTION: Extreme caution is necessary when any heater is used
by or near children or invalids and whenever the heater is left operat-
ing unattended.
4. If possible, always unplug this appliance when not in use.
5. Do not operate any heater with a damaged cord or plug or after the appliance
malfunctions, has been dropped or damaged in any manner.
6. Any repairs to this appliance should be carried out by a qualified service person.
7. Under no circumstances should this appliance be modified. Parts having to be
removed for servicing must be replaced prior to operating this fireplace again.
8. Do not use outdoors.
9. This heater is not intended for use in bathrooms, laundry areas and similar indoor
locations. Never locate this appliance where it may fall into a bathtub or other
water container.
10. Do not run cord under carpeting. Do not cover cord with throw rugs, runners or
the like. Arrange cord away from traffic areas and where it will not be tripped over.
11.To disconnect this appliance, turn controls to the off position, then remove plug
from outlet.
12.Connect to properly grounded outlets only.
13.This appliance, when installed must be electrically grounded in accordance with
local codes, with the current CSA C22.1 Canadian Electrical codes or for US in-
stallations, follow local codes and the National Electric Code, ANSI/NFPA No. 70.
14.Do not insert or allow foreign objects to enter any ventilation or exhaust opening
as this may cause an electric shock, fire or damage the appliance.
15.To prevent possible fire, do not block air intakes or exhaust in any manner. Do not
use on soft surfaces, like a bed, where openings may become blocked.
16.This appliance has hot and arcing or sparking parts inside. Do not use it in areas
where gasoline, paint or flammable liquids are used or stored. This appliance
should not be used as a drying rack for clothing, nor should Christmas stockings
or decorations be hung on or near it.
17.Use this appliance only as described in this manual. Any other use not recom-
mended by the manufacturer may cause fire, electric shock or injury to persons.
18.Avoid the use of an extension cord because of the risk of overheating the cord
and the risk of fire. Extension cords are for temporary use only. If an extension
cord must be used, it must be UL/CSA certified, rated at 15A (1875W), 125 V
maximum with 14 AWG minimum and constructed of two current carrying conduc-
tors with ground. A heavy duty extension cord with the shortest length possible for
this connection is recommended and must not be longer than 50 ft. (15.2 m). Do
not coil or cover the extension cord.
SAVE THESE
INSTRUCTIONS
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EF28 Electric Fireplace
Installation Instructions
• Locating Your Fireplace
When choosing a location for your new fireplace, ensure the general instructions are
followed. Also, for best effect, install the fireplace out of direct sunlight.
• Clearance to Combustibles
Sides (Trim).......................................... 0” (0 mm)
Sides (Outer casing) .......................... 3” (76 mm)
Floor .................................................... 0” (0 mm)
Front............................................... 36” (914 mm)
Trim Top ............................................... 0” (0 mm)
• Cabinet Installation
Cabinets are available from your dealer, or may be supplied with your fireplace for
fast, convenient installation of your fireplace against an existing wall.
For instructions on handling and assembly of your cabinet, refer to separate installa-
tion instructions that come with the cabinet.
• EF28 Fireplace Dimensions
Trim Top
Outer Casing
26�����”
(685 mm)
Trim
33�����” (850 mm)
5���”
(140 mm)
• Electrical Specifications
Voltage
120V ac, 60 Hz
8.4 Amps
1050W
2 x 500W
2 x 20W Low Energy Bulb
Total Amps
Total Watts
Heater Rating
Illumination
• Unit: EFJR4G1
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EF28 Electric Fireplace
• Electrical Connection
A 15 amp, 120 Volt, 60 Hz circuit with a properly grounded outlet is required. Pref-
erably, the fireplace will be on a dedicated circuit as other appliances on the same
circuit may cause the circuit breaker to trip or the fuse to blow when the heater is in
operation. The unit comes standard with a 6 ft. (1.8 m) long three wire cord, exiting
the left side of the fireplace. Plan the installation to avoid the use of an extension
cord. Extension cords are for temporary use only. If an extension cord must be used,
it must be UL/CSA certified and constructed of two current carrying conductors with
ground. A heavy duty extension cord with the shortest length possible for the con-
nection is recommended and must not be longer than 50 ft. (15.2 m). Do not coil or
cover the extension cord.
Electrical outlet wiring must comply with local building codes and
other applicable regulations to reduce the risk of fire, electrical shock
and injury to persons.
Do not use this fireplace if any part of it has been under water. Imme-
diately call a qualified service technician to inspect the fireplace and
replace any part of the electrical system which has been under water.
• Grounding Instructions
This heater is for use on 120 volts. The cord has a plug as shown at A in Figure 1. An
adapter as shown at C is available for connecting three-blade grounding-type plugs
to two-slot receptacles. The green grounding lug extending from the adapter must
be connected to a permanent ground such as a properly grounded outlet box. The
adapter should not be used if a three-slot grounded receptacle is available.
Figure 1
A
Cover of
Grounded
Outlet Box
Grounding Pin
B
C
Metal Screw
Adapter
Grounding Means
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EF28 Electric Fireplace
• Direct (Hard) Wiring Electric Fireplace
This instruction is intended as a guide for replacing the power cord supplied with the
electric fireplace with direct (hard) wiring.
WARNING: This
procedure must
be conducted by
NOTE: When direct wiring this appliance, it must be connected to a 15 Amp dedicat-
ed circuit breaker or fuse in the electrical panel of the dwelling. The cable between
the circuit/fuse panel and the fireplace must meet all local and national codes, and in
no case shall the wires be less than 14 gauge.
a qualified elec-
trician, in accordance with
National and local codes. In
the U.S.A., the installation
must conform to the National
Electrical Code, ANSI/NFPA
No. 70. In Canada, the
installation must conform
to the current CSA C22.1
Canadian Electrical Code.
1. Make sure the power to the unit has been turned off, the master ON/OFF switch
located behind the lower door of the appliance on the right hand side is turned
off, the power cord is unplugged from the wall outlet and the appliance has
cooled down.
2. Follow Steps 1 through 7 in “Light Bulb Replacement” section.
3. Remove two (2) screws per side for the brackets and the fireplace screen to be
removed and set aside.
4. Remove one (1) screw per side of the bulb housing assembly to remove and set
aside.
WARNING: Make
sure the power to
the unit is off, and
5. Remove four (4) screws per side for the right side cover. This allows the cover
to be opened for access to where the power cord enters the strain relief and the
compartment.
the power cord is
unplugged from the wall out-
let before proceeding with
this conversion. Failure to
do so may result in property
damage, personal injury or
loss of life.
6. Using wire cutters, gently cut the power cord inside the compartment, flush to
the strain relief. Also, repeat for the power cord outside the compartment.
7. Back inside the compartment, gently separate the three (3) wires of the power
cord into separate wires by gently pulling them apart. DO NOT use a knife, as
this may expose bare conductors. The hot wire is connected to the main power
switch and is terminated with a straight terminal connector. The neutral wire is
connected at the circuit board’s screw clamp terminal block. The green ground
wire is attached to the ground stud. Use a 5/16” (8 mm) socket or wrench to
remove the brass nut, brass lock washer and brass cup washer and set aside.
Remove and discard the cut power cord ground wire.
WARNING: Make
sure the power to
the power cable
has been turned
off at the breaker/fuse panel
before proceeding.
8. Using a slotted screwdriver, remove the 7/8” (22 mm) diameter knockout above
the old power cord strain relief.
9. Route the power cable from the breaker/fuse panel through the 7/8” (22 mm)
diameter hole. Secure the cable to the compartment using an approved clamp.
The wires should extend approximately 6” (152 mm) into the compartment.
10.Connect the ground wire from the power cable by wrapping it around the ground
stud of the unit and securing it firmly with the brass cup washer, brass lock wash-
er and brass nut.
11.Using wire strippers, strip approximately 5/8” (15 mm) from the ends of the hot
and neutral wires. Using an approved wire nut, connect the hot lead (black) of the
power cable to the power cord wire that ends at the main power switch. Similarly,
using another wire nut, connect the neutral wire (white), of the power cable to the
power cord ending at the screw clamp terminal block of the circuit board. It is rec-
ommended that the wire nuts be taped to the wires, using electrical tape, as an
extra safety measure.
12.For extra safety measure, visually check and fix the wire routing appropriately.
Refer to the wiring diagram on the unit or in the instruction manual if any wires
have been dislodged.
13.Turn the power to the unit on at the breaker/fuse panel. Place the appliance into
operation and check to make sure all of the systems are working properly.
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EF28 Electric Fireplace
• Fireplace Assembly
• Unpack the Appliance
Carefully unpack the appliance. All instructions must be read before beginning installation.
Carton Contents
1, Electric heater main body
1, Remote control handset with battery
1, Mounting hardware kit [brackets (4), #8-18 x ³⁄₈” long screws (4)]
1, Black/gray river stones pack
1, Ember lava rock
1, Installation instructions
• Appliance Mounting
The appliance is designed to fit into cabinets with either a 5/8” (16 mm) or 3/4” (19 mm)
thick front face panel.
1. Install the mounting brackets (supplied mounting hardware kit) to the sides of the
appliance using the appropriate mounting holes for the brackets to suit the thick-
ness of the cabinet front panel. The set of holes closest to the front face of the appli-
ances are for cabinets with approximately 5/8” (16 mm) thick front panel. (Fig. 2)
Figure 2
Detail A
FP1741a
Mounting Bracket
2. Carefully place the appliances into position from the rear of the cabinet and cen-
tered in the opening. Secure the appliance to the cabinet using appropriate screws
or fasteners (not supplied).
CAUTION: Take care to avoid scratching the cabinet base.
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EF28 Electric Fireplace
• Decorative Detail
Included with your fireplace are black/gray river stones and a plastic form of ember
lava rocks. Depending on your preference, and for more choices of decorative ef-
fects, either one of these may be placed on the existing plastic form of ember lava
rock that is pre-installed in the fireplace. For the river stones, stack them on the em-
ber bed towards the center and below the simulated flame for best effect. To remove
the front glass, open the lower door, unlatch the glass trim assembly, pull towards
you and lower the glass trim down and out. (Fig. 3)
Figure 3
FP1742
Glass Trim Latches
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EF28 Electric Fireplace
• Operating Instructions
• Heater Operation
The heater is operated by the remote control handset. A master ON/OFF switch is
located behind the lower door of the appliance on the right hand side.
All further operations are controlled by using the remote control handset. (Fig. 4)
1. Ensure the appliance is plugged in and switched on.
2. To turn the fire on, press the fire on/flame effect button.
3. For low heat, ensure the flame effect is on and press the low heat button once. To
turn the low heat off, press the low heat button a second time. The fire will now be
running with flame effect only.
4. For high heat, ensure the flame effect and low heat settings have been switched
on. Press the high heat button. The high heat button will only work if the flame ef-
fect and low heat have already been switched on. To turn high heat off, press the
high heat button a second time. The fire will now be running with low heat.
5. To place the fire in a standby mode at any time, press the fire off button.
Figure 4
Fire On/Flame
Effect Only
Fire Off
Switch
Marking Operation
Master ON/OFF
O I
On/Off. Depress to I,
this supplies power to the
appliance and places it in
a standby mode.
Low Heat
On/Off
High Heat
On/Off
FP1771
• Thermal Protection
The fan heater is protected from high heater temperatures due to airflow restrictions
by a temperature limit switch. Some of these restrictions may be due to accumu-
lated dust or debris restricting air flow to the heater. If the limit switch is tripped, cool
instead of warm air is the result. Turn off and unplug power to the unit and allow it to
cool to the touch to investigate the cause of air flow restriction. It may take up to 5
minutes for the heater to cool down before the limit switch resets. Refer to the Main-
tenance section for access to the fan heater.
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EF28 Electric Fireplace
• Maintenance
WARNING
Before carrying out any maintenance, ensure the appliance is disconnected
from the main power supply. If in doubt, seek the assistance of a qualified tech-
nician.
WARNING: Only
use the recom-
mended 20 watt
compact fluores-
cent light bulbs. DO NOT
use incandescent light
bulbs.
It is advisable to use genuine CFM Corporation replacement parts available from
your authorized dealer.
• Light Bulb Replacement
1. Disconnect the appliance from the main power supply.
2. Open the lower door and remove the glass trim assembly. (Refer to Page 9, Fig. 3)
3. Remove the river stones.
4. Remove the front panel by removing the four (4) screws. (Fig. 5)
5. Remove the color film from the bulb and unscrew the bulb from its holder.
6. Install new 20 watt light bulb. Refer to the Replacement Parts list for the recom-
mended part.
7. Reassemble in reverse order.
Figure 5
Light Bulbs
Removable Front
Panel
FP1744
FP1743
Color Film
Remove Screws
• Care and Cleaning
Always disconnect the appliance from the main power supply and allow to cool be-
fore any cleaning operation.
Metal painted parts may be cleaned using a clean, damp cloth. Never use any abra-
sive cleaners and chemical agents as these may damage the paint finish. Cleaning of
the screen diffuser is to be done using only water and a lint free cloth. DO NOT use
any abrasive household cleaners as these products will damage the diffusing screen.
• Service
Always disconnect the appliance from the main power supply and allow it to cool
before any servicing operation.
The motors used on the fan heater and flame blower are pre-lubricated for extended
bearing life and require no further lubrication. However, periodic cleaning/vacuum-
ing of the appliance and around the air intake and exhaust is recommended. For
service, unit must be removed form the cabinet prior to removal of trims and brackets
for access to the motors and electronics. Refer to Figures 6 to 9 for access to the
fan heater, flame blower, ribbon effect and circuit board. Other replacement parts are
also accessible this way.
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EF28 Electric Fireplace
Figure 7: Remove Front Cover, Brackets and
Diffusing Screen
Figure 6: Remove Trim
Remove Screws
FP1745
FP1746
Remove Screws
Remove Screws
Figure 8: Fan Heater, Flame Blower,
Ribbon Effect and Circuit Board Access
Fan Heater
Circuit Board
Ribbon Effect
FP1772
Remove Screws
Remove Screws
Figure 9: Flame Blower and Rocker Switch Access
(Remove screws shown in Figure 8)
FP1773
Flame Blower
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EF28 Electric Fireplace
• Electrical Wiring Diagram
Any electrical repairs or rewiring of this unit should be carried out by a licensed electrician in accordance with
national and local codes.
If repairing or replacing any electrical component or wiring, the original wire routing, color coding
and securing locations must be followed.
ON/OFF Switch
L
10 Black
Heater-2
Heater-1
N
7 Black
N2
N1
AC-N
AC-L
Fan/Light
Heater-2
Heater-1
Effect Blower
Element Blower
11 Green
14 White
Red
White
20W Low Energy Bulbs
1 Black
120V AC 60Hz
8 White
2 White
WARNING: Disconnect Power Before Servicing
Any electrical re-wiring of this appliance must be done by a qualified
electrician. This wiring must be done in accordance with local codes and/
or in Canada with the current CSA C22.1 Canadian Electrical Code, and
for US installations, the National Electrical Code ANSI/NFPA NO 70.
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EF28 Electric Fireplace
1
3
5
4
8
6
7
9
11
10
14
12
15
17
18
16
19
CFM Corporation reserves the right to make changes in design, materials, specifications, prices and discontinue colors and products at any time,
without notice.
EF28 Replacement Parts
Ref. Description
Part Number
10009873
10009898
10009874
10009897
10010031
10010018
10010012
10010006
10010009
10009879
1. 20W Energy Saving Bulb*
2. Black/Gray River Stones (not shown)
3. Colored Filter
4. Ember Lava Rock (small)
5. Circuit Board w/ Standoff Assy
6. Transmitter w/Carton Assy (Carton not shown)
7. Blower w/Heater Element Assy
8. Flame Blower
9. Power Cord
10. Screen Diffuser
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EF28 Electric Fireplace
EF28 Replacement Parts (continued)
Ref. Description
Part Number
10009635
10010016
10009839
10009867
10009871
10009872
10009896
10009944
10010015
10010008
11. Glass Door Assembly
12. Trim Assembly EF28
13. Ribbon Effect (not shown)
14. Rocker Switch
15. Bulb Holder Clip
16. Bulb Holder E26 Medium Base
17. Ember Lava Rock (large)
18. Mounting Hardware Kit
19. Magnet
20. Wiring Harness (not shown)
*Alternate: 20W Energy Saving Bulb - Sylvania CF20EL/830/MED/1
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1 YEAR WARRANTY
For CFM Corporation Electric Fireplace
BASIC WARRANTY:
CFM Corporation (hereinafter referred to collectively as
the “Company”) warrants that your new electric fireplace
is free from manufacturing and material defects for a
period of one year from date of installation, subject to the
following conditions and limitations.
7. All other warranties - expressed or implied - with respect
to the product, its components and accessories, or any ob-
ligations/liabilities on the part of the Company are hereby
expressly excluded.
8. The Company neither assumes, nor authorizes any third
party to assume, on its behalf, any other liabilities with
respect to the sale of this Vermont Castings product.
1. This electric fireplace must be installed and operated at all
times in accordance with the Installation and Operating in-
structions furnished with the product. Any alteration, willful
abuse, accident, or misuse of the product shall nullify this
warranty.
9. The warranties as outlined within this document do not ap-
ply to non-CFM Corporation accessories used in conjunc-
tion with the installation of this product.
2. This warranty is non-transferrable, and is made to the
original owner, provided that the purchase was made
through an authorized supplier of the Company.
This warranty is void if:
a) The fireplace has been operated in atmospheres
contaminated by chlorine, fluorine or other damaging
chemicals.
3. This warranty is limited to the repair or replacement of
part(s) found to be defective in material or workmanship,
provided that such part(s) have been subjected to normal
conditions of use and service, after said defect is con-
firmed by the Company’s inspection.
b) The fireplace is subjected to prolonged periods of
dampness or condensation.
c) Any alteration, willful abuse, accident, or misuse of the
product.
4. This warranty does not cover the lightbulb(s) included
IF WARRANTY SERVICE IS NEEDED . . .
with the fireplace.
1) Contact your supplier. Make sure you have your warranty,
your sales receipt, and the model/serial number of your
CFM Corporation product.
5. The Company may, at its discretion, fully discharge all
obligations with respect to this warranty by refunding the
wholesale price of the defective part(s).
2) DO NOT ATTEMPT TO DO ANY SERVICE WORK YOUR-
6. Any installation, labor, construction, transportation, or
other related costs/expenses arising from defective part(s),
repair, replacement, or otherwise of same, will not be
covered by this warranty, nor shall the Company assume
responsibility for same. Further, the Company will not be
responsible for any incidental, indirect, or consequential
damages, except as provided by law.
SELF.
CFM Corporation
410 Admiral Blvd. • Mississauga, Ontario, Canada L5T 2N6
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