Brother Printer DCP 375CW User Manual

USER’S GUIDE  
DCP-375CW  
Version 0  
ARL/ASA/NZ  
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Compilation and Publication Notice  
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,  
covering the latest product descriptions and specifications.  
The contents of this manual and the specifications of this product are subject to change without  
notice.  
Brother reserves the right to make changes without notice in the specifications and materials  
contained herein and shall not be responsible for any damages (including consequential) caused  
by reliance on the materials presented, including but not limited to typographical and other errors  
relating to the publication.  
i
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Table of Contents  
ii  
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iii  
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International ENERGY STAR® Qualification Statement................................51  
iv  
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vi  
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Section I  
General  
I
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General Information  
1
1
Using the  
documentation  
WARNING  
1
Warnings tell you what to do to prevent  
possible personal injury.  
Thank you for buying a Brother machine!  
Reading the documentation will help you  
make the most of your machine.  
CAUTION  
Cautions specify procedures you must  
follow or avoid to prevent possible minor  
injuries.  
Symbols and conventions  
used in the documentation  
1
IMPORTANT  
The following symbols and conventions are  
used throughout the documentation.  
IMPORTANT describes procedures you  
must follow or avoid to prevent possible  
machine problems or damage to other  
objects.  
Bold  
Bold typeface identifies specific  
buttons on the machine’s  
control panel, or on the  
computer screen.  
Electrical Hazard icons alert you to a  
possible electrical shock.  
Italics  
Italicized typeface emphasizes  
an important point or refers you  
to a related topic.  
Hot Surface icons warn you not to  
touch machine parts that are hot.  
Notes tell you how you should  
Courier Text in Courier New font  
New  
respond to a situation that may arise  
or give tips about how the current  
operation works with other features.  
identifies messages on the  
LCD of the machine.  
2
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General Information  
c If the language screen appears, click  
your language. The CD-ROM top menu  
will appear.  
Accessing the  
Software User’s Guide  
and Network User’s  
Guide  
1
1
This User’s Guide does not contain all the  
information about the machine such as how  
to use the advanced features of the Printer,  
Scanner and Network. When you are ready to  
learn detailed information about these  
operations, read Software User’s Guide and  
Network User’s Guide that are on the  
CD-ROM.  
Note  
If this window does not appear, use  
Viewing Documentation  
1
Windows® Explorer to run the start.exe  
program from the root directory of the  
Brother CD-ROM.  
Viewing Documentation  
(Windows®)  
1
d Click Documentation.  
To view the documentation, from the Start  
menu, point to Brother, DCP-XXXX (where  
XXXX is your model number) from the  
programs group, and then choose User’s  
Guides in HTML format.  
e Click the documentation you want to  
read.  
HTML documents:  
Software User’s Guide and  
Network User’s Guide in HTML  
format.  
If you have not installed the software, you can  
find the documentation by following the  
instructions below:  
This format is recommended for  
viewing on your computer.  
a Turn on your PC. Insert the Brother  
CD-ROM into your CD-ROM drive.  
PDF documents:  
User’s Guide for stand-alone  
operations, Software User’s Guide  
and Network User’s Guide in PDF  
format.  
b If the model name screen appears, click  
your model name.  
This format is recommended for  
printing the manuals. Click to go to  
the Brother Solution Center, where  
you can view or download the PDF  
documents. (Internet access and  
PDF Reader software are required.)  
3
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Chapter 1  
How to find Scanning instructions  
1
Viewing Documentation  
(Macintosh)  
1
There are several ways you can scan  
documents. You can find the instructions as  
follows:  
a Turn on your Macintosh. Insert the  
Brother CD-ROM into your CD-ROM  
Software User’s Guide  
drive. The following window will appear.  
Scanning  
(Windows® 2000 Professional/  
Windows® XP and Windows Vista®)  
ControlCenter3  
(Windows® 2000 Professional/  
Windows® XP and Windows Vista®)  
Network Scanning  
(Windows® 2000 Professional/  
Windows® XP and Windows Vista®)  
ScanSoft™ PaperPort™ 11SE with OCR  
How-to-Guide  
b Double-click the Documentation icon.  
c Double-click your language folder.  
(Not available in Hong Kong and Taiwan)  
The complete ScanSoft™ PaperPort™  
11SE with OCR How-to-Guides can be  
viewed from the Help Selection in the  
ScanSoft™ PaperPort™ 11SE  
application.  
d Double-click top.html to view Software  
User’s Guide and Network User’s  
Guide in HTML format.  
Presto! PageManager User’s Guide  
(Hong Kong users only)  
Instructions for scanning directly from  
Presto! PageManager. The complete  
Presto! PageManager User’s Guide can  
be viewed from the Help selection in the  
Presto! PageManager application.  
e Click the documentation you want to  
How to find Network setup  
instructions  
read.  
1
Software User’s Guide  
Network User’s Guide  
Your machine can be connected to a wireless  
or wired network. You can find basic setup  
instructions in the Quick Setup Guide. If your  
wireless access point supports  
SecureEasySetup™, Wi-Fi Protected Setup  
or AOSS™, follow the steps in the Quick  
Setup Guide. For more information about  
network setup please see the Network User's  
Guide.  
4
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General Information  
How to find Scanning instructions  
1
Accessing Brother  
There are several ways you can scan  
documents. You can find the instructions as  
follows:  
Support (Windows®)  
1
1
You can find all the contacts you will need,  
such as Web support (Brother Solutions  
Center) and on the Brother CD-ROM.  
Software User’s Guide  
Scanning  
(Mac OS X 10.3.9 or greater)  
Click Brother Support on the top menu.  
The following screen will appear:  
ControlCenter2  
(Mac OS X 10.3.9 or greater)  
Network Scanning  
(Mac OS X 10.3.9 or greater)  
Presto! PageManager User’s Guide  
Instructions for scanning directly from  
Presto! PageManager. The complete  
Presto! PageManager User’s Guide can  
be viewed from the Help selection in the  
Presto! PageManager application.  
How to find Network setup  
instructions  
To access our website  
(http://www.brother.com), click Brother  
Home Page.  
1
Your machine can be connected to a wireless  
or wired network. You can find basic setup  
instructions in the Quick Setup Guide. If your  
wireless access point supports  
For the latest news and product support  
click Brother Solutions Center.  
SecureEasySetup™, Wi-Fi Protected Setup  
or AOSS™, follow the steps in the Quick  
Setup Guide. For more information about  
network setup please see the Network User's  
Guide.  
To visit our website for original Brother  
supplies  
Supplies Information.  
To access the Brother CreativeCenter  
for FREE photo projects and printable  
downloads, click Brother  
CreativeCenter.  
To return to the top menu, click Back or if  
you have finished, click Exit.  
5
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Chapter 1  
Control panel overview  
1
10  
9
8
7
6
5
100% Normal 01  
1
2
3
4
1
Copy keys:  
4
Start keys:  
Lets you temporarily change the copy settings  
when in copy mode.  
Mono Start  
Lets you start making copies in  
monochrome. Also lets you start a  
scanning operation (in colour or mono,  
depending on the scanning setting in the  
ControlCenter software).  
Copy Options  
You can quickly and easily select  
temporary settings for copying.  
Enlarge/Reduce  
Lets you enlarge or reduce copies  
depending on the ratio you select.  
Colour Start  
Copy Quality  
Lets you start making copies in full colour.  
Also lets you start a scanning operation (in  
colour or mono, depending on the scanning  
setting in the ControlCenter software).  
Use this key to temporarily change the  
quality of your copies.  
Number of Copies  
5
On/Off  
Use this key to make multiple copies.  
You can turn the machine on and off.  
2
Menu keys:  
If you turn the machine off, it will still  
Menu  
periodically clean the print head to maintain  
print quality. To maintain print quality, prolong  
print head life, and provide the best ink  
cartridge economy, you should keep your  
machine connected to the power at all times.  
Lets you access the main menu.  
+a or -b  
Press to scroll through the menus and  
options.  
OK  
6
7
Ink Management  
Lets you select a setting.  
Lets you clean the print head, print a test page  
to check the print quality, and check the  
available ink volume.  
3
6
Stop/Exit  
Stops an operation or exits from a menu.  
Scan  
Lets you access Scan mode.  
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General Information  
Warning LED indications  
1
8
9
Photo Capture  
Lets you access the PhotoCapture Center™  
mode.  
The Warning LED (Light Emitting Diode) is a  
light that shows the DCP status. The LCD  
shows the current machine status when the  
machine is idle.  
1
LCD (liquid crystal display)  
Displays messages on the LCD to help you set  
up and use your machine.  
10 Warning LED  
100% Normal 01  
Blinks in orange when the LCD displays an  
error or an important status message.  
LED  
DCP  
Description  
status  
Ready  
The DCP is ready for  
use.  
Off  
Cover open The cover is open.  
Close the cover. (See  
Orange  
Cannot  
print  
Replace the ink  
cartridge with a new  
Paper error Put paper in the tray or  
clear the paper jam.  
Check the LCD  
message. (See  
Other  
Check the LCD  
messages  
message. (See Error  
7
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Loading paper and documents  
2
2
c
With both hands, gently press and slide  
the paper side guides (1) and then the  
Loading paper and  
other print media  
paper length guide (2) to fit the paper size.  
Make sure that the triangular marks (3) on  
the paper side guides (1) and paper length  
guide (2) line up with the mark for the  
paper size you are using.  
2
a Pull the paper tray out of the machine.  
1
3
b Lift the output paper tray cover (1).  
2
1
3
Note  
When you use Legal size paper, press and  
hold the universal guide release button (1)  
as you slide out the front of the paper tray.  
1
8
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Loading paper and documents  
d Fan the stack of paper well to avoid  
f Gently adjust the paper side guides (1)  
to the paper using both hands.  
paper jams and misfeeds.  
Make sure the paper side guides touch  
the sides of the paper.  
1
2
IMPORTANT  
Always make sure that the paper is not  
curled.  
e Gently put the paper into the paper tray  
print side down and top edge in first.  
Check that the paper is flat in the tray.  
g Close the output paper tray cover.  
h Slowly push the paper tray completely  
into the machine.  
IMPORTANT  
Be careful that you do not push the paper  
in too far; it may lift at the back of the tray  
and cause feed problems.  
9
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Chapter 2  
Loading envelopes and  
postcards  
i While holding the paper tray in place,  
pull out the paper support (1) until it  
clicks and unfold the paper support  
flap (2).  
2
About envelopes  
2
Use envelopes that weigh between 80 to  
95 gsm.  
Some envelopes need margin settings to  
be set in the application. Make sure you  
do a test print first before printing many  
envelopes.  
2
1
IMPORTANT  
DO NOT use any of the following types of  
envelopes, as they will cause paper feed  
problems:  
IMPORTANT  
DO NOT use the paper support flap for  
Legal size paper.  
• If they are of a baggy construction.  
• That are embossed (have raised  
writing on them).  
• That have clasps or staples.  
• That are pre-printed on the inside.  
Glue  
2
Double flap  
2
Occasionally you may experience paper  
feed problems caused by the thickness,  
size and flap shape of the envelopes you  
are using.  
10  
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Loading paper and documents  
Loading envelopes and postcards  
2
If you have problems printing on  
envelopes with the flap on the short edge,  
try the following:  
a Before loading, press the corners and  
sides of envelopes or postcards to make  
them as flat as possible.  
2
a Open the envelope flap.  
Note  
2
b Put the envelope into the paper tray with  
the address side down and the flap  
If envelopes or postcards are  
‘double-feeding’, put one envelope or  
postcard in the paper tray at a time.  
positioned as shown in the illustration.  
c Adjust the size and margin in your  
application.  
b Put envelopes or postcards into the  
paper tray with the side to be printed on  
face down, and the shortest edge in first  
as shown in the illustration. With both  
hands, gently press and slide the paper  
side guides (1) and paper length  
guide (2) to fit the size of the envelopes  
or postcards.  
Removing small printouts  
from the machine  
2
When the machine ejects small paper onto  
the output paper tray you may not be able to  
reach it. Make sure printing has finished, and  
then pull the tray completely out of the  
machine.  
1
2
11  
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Chapter 2  
Printable area  
2
The printable area depends on the settings in the application you are using. The figures below  
show the unprintable areas on cut sheet paper and envelopes. The machine can print in the  
shaded areas of cut sheet paper when the Borderless print feature is available and turned on.  
(See Printing for Windows® or Printing and Faxing for Macintosh in the Software User’s Guide on  
the CD-ROM.)  
Cut Sheet Paper  
Envelopes  
3
4
3
1
4
1
2
2
Top (1)  
3 mm  
Bottom (2)  
Left (3)  
3 mm  
Right (4)  
3 mm  
Cut Sheet  
Envelopes  
3 mm  
12 mm  
24 mm  
3 mm  
3 mm  
Note  
The Borderless feature is not available for envelopes.  
12  
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Loading paper and documents  
Recommended print media  
2
Acceptable paper and  
other print media  
2
To get the best print quality, we suggest using  
Brother paper. (See the table below.)  
The print quality can be affected by the type  
of paper you use in the machine.  
If Brother paper is not available in your  
country, we recommend testing various  
papers before purchasing large quantities.  
2
To get the best print quality for the settings  
you have chosen, always set the Paper Type  
to match the type of paper you load.  
We recommend using ‘3M Transparency  
Film’ when you print on transparencies.  
You can use plain paper, inkjet paper (coated  
paper), glossy paper, transparencies and  
envelopes.  
Brother paper  
Paper Type  
Item  
We recommend testing various paper types  
before buying large quantities.  
A4 Plain  
BP60PA  
BP71GA4  
BP60MA  
BP71GP  
A4 Glossy Photo  
A4 Inkjet (Matte)  
10 × 15 cm Glossy Photo  
For best results, use the Brother paper.  
When you print on inkjet paper (coated  
paper), transparencies and photo paper,  
be sure to choose the correct print media  
in the ‘Basic’ tab of the printer driver or in  
the Paper Type setting of the menu. (See  
When you print on Brother Photo paper,  
load one extra sheet of the same photo  
paper in the paper tray. An extra sheet has  
been included in the paper package for  
this purpose.  
When you use transparencies or photo  
paper, remove each sheet at once to  
prevent smudging or paper jams.  
Avoid touching the printed surface of the  
paper immediately after printing; the  
surface may not be completely dry and  
may stain your fingers.  
13  
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Chapter 2  
Paper capacity of the output paper  
tray cover  
Handling and using print  
media  
2
2
Up to 50 sheets of 20 lb Letter or 80 gsm A4  
paper.  
Store paper in its original packaging, and  
keep it sealed. Keep the paper flat and  
away from moisture, direct sunlight and  
heat.  
Transparencies and photo paper must be  
picked up from the output paper tray cover  
one page at a time to avoid smudging.  
Avoid touching the shiny (coated) side of  
photo paper. Load photo paper with the  
shiny side facing down.  
Avoid touching either side of  
transparencies because they absorb  
water and perspiration easily, and this  
may cause decreased output quality.  
Transparencies designed for laser  
printers/copiers may stain your next  
document. Use only transparencies  
recommended for inkjet printing.  
IMPORTANT  
DO NOT use the following kinds of paper:  
• Damaged, curled, wrinkled, or  
irregularly shaped paper  
1
1
1
2 mm or greater  
• Extremely shiny or highly textured  
paper  
• Paper that cannot be arranged  
uniformly when stacked  
• Paper made with a short grain  
14  
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Loading paper and documents  
Choosing the right print media  
2
Paper type and size for each operation  
2
2
Paper Type  
Paper Size  
Usage  
Copy  
Photo  
Printer  
Capture  
Cut Sheet  
Letter  
215.9 × 279.4 mm (8 1/2 × 11 in.) Yes  
210 × 297 mm (8.3 × 11.7 in.) Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
A4  
Legal  
215.9 × 355.6 mm (8 1/2 × 14 in.) Yes  
184 × 267 mm (7 1/4 × 10 1/2 in.) –  
Executive  
JIS B5  
A5  
182 × 257 mm (7.2 × 10.1 in.)  
148 × 210 mm (5.8 × 8.3 in.)  
105 × 148 mm (4.1 × 5.8 in.)  
10 × 15 cm (4 × 6 in.)  
Yes  
A6  
Cards  
Photo  
Yes  
Yes  
Yes  
Photo 2L  
Index Card  
Postcard 1  
13 × 18 cm (5 × 7 in.)  
127 × 203 mm (5 × 8 in.)  
100 × 148 mm (3.9 × 5.8 in.)  
148 × 200 mm (5.8 × 7.9 in.)  
Postcard 2  
(Double)  
Envelopes  
C5 Envelope  
DL Envelope  
COM-10  
Monarch  
JE4 Envelope  
Letter  
162 × 229 mm (6.4 × 9 in.)  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
110 × 220 mm (4.3 × 8.7 in.)  
105 × 241 mm (4 1/8 × 9 1/2 in.)  
98 × 191 mm (3 7/8 × 7 1/2 in.)  
105 × 235 mm (4.1 × 9.3 in.)  
Transparencies  
215.9 × 279.4 mm (8 1/2 × 11 in.) Yes  
210 × 297 mm (8.3 × 11.7 in.) Yes  
215.9 × 355.6 mm (8 1/2 × 14 in.) Yes  
148 × 210 mm (5.8 × 8.3 in.) Yes  
A4  
Legal  
A5  
15  
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Chapter 2  
Paper weight, thickness and capacity  
2
Paper Type  
Weight  
Thickness  
No. of  
sheets  
100 1  
20  
Cut  
Sheet  
Plain Paper  
0.08 to 0.15 mm  
0.08 to 0.25 mm  
Up to 0.25 mm  
Up to 0.25 mm  
Up to 0.15 mm  
Up to 0.25 mm  
Up to 0.52 mm  
64 to 120 gsm  
64 to 200 gsm  
Up to 220 gsm  
Up to 220 gsm  
Up to 120 gsm  
Up to 200 gsm  
Inkjet Paper  
20 2  
Glossy Paper  
20 2  
30  
Cards Photo Card  
Index Card  
Postcard  
30  
10  
10  
Envelopes  
75 to 95 gsm  
Transparencies  
1
2
Up to 100 sheets of 80 gsm paper.  
BP71 260 gsm paper is especially designed for Brother inkjet machines.  
16  
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Loading paper and documents  
How to load documents  
2
Loading documents  
2
a Lift the document cover.  
You can make copies and scan from the  
scanner glass.  
b Using the document guidelines on the  
left and top, place the document face  
down in the upper left corner of the  
scanner glass.  
2
Using the scanner glass  
2
You can use the scanner glass to copy or  
scan pages of a book or one page at a time.  
Document Sizes Supported  
2
Length:  
Width:  
Up to 297 mm  
Up to 215.9 mm  
Up to 2 kg  
Weight:  
c Close the document cover.  
IMPORTANT  
If you are scanning a book or thick  
document, DO NOT slam the cover or  
press on it.  
17  
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Chapter 2  
Scannable area  
2
The scannable area depends on the settings  
in the application you are using. The figures  
below show unscannable areas.  
3
4
1
2
Usage Document Top (1)  
Size  
Left (3)  
Bottom (2) Right (4)  
Copy  
Scan  
Letter  
A4  
3 mm  
3 mm  
3 mm  
3 mm  
3 mm  
3 mm  
3 mm  
3 mm  
Letter  
A4  
18  
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General Setup  
3
3
LCD display  
3
Sleep Mode  
3
You can choose how long the machine must  
be idle (from 1 to 60 minutes) before it goes  
into sleep mode. The timer will restart if any  
operation is carried out on the machine.  
Changing LCD language  
3
3
You can change the LCD language.  
a Press Menu.  
a Press Menu.  
b Press a or b to choose  
0.Initial Setup.  
Press OK.  
b Press a or b to choose  
0.Initial Setup.  
Press OK.  
c Press a or b to choose  
0.Local Language.  
Press OK.  
c Press a or b to choose 3.Sleep Mode.  
Press OK.  
d Press a or b to choose 1 Min, 2 Mins,  
3 Mins, 5 Mins, 10 Mins, 30 Mins  
or 60 Mins, which is the length of time  
the machine is idle before entering sleep  
mode.  
d Press Local Language.  
e Press a or b to choose your language.  
Press OK.  
Press OK.  
f Press Stop/Exit.  
e Press Stop/Exit.  
Changing the LCD contrast  
3
You can adjust the LCD contrast for a sharper  
and more vivid display. If you are having  
difficulty reading the LCD, try changing the  
contrast setting.  
a Press Menu.  
b Press a or b to choose  
0.Initial Setup.  
Press OK.  
c Press a or b to choose  
2.LCD Contrast.  
Press OK.  
d Press a or b to choose Lightor Dark.  
Press OK.  
e Press Stop/Exit.  
19  
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Chapter 3  
Printing Reports  
3
The following reports are available:  
Help List  
A help list showing how to program your  
machine.  
User Settings  
Lists your settings.  
Network Config  
Lists your Network settings.  
How to print a report  
3
a Press Menu.  
b Press a or b to choose  
4.Print Reports.  
Press OK.  
c Press a or b to choose the report you  
want.  
Press OK.  
d Press Mono Start.  
e Press Stop/Exit.  
20  
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Section II  
Copy  
II  
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Making copies  
4
4
How to copy  
4
Copy options  
4
You can use your machine as a copier,  
making up to 99 copies at a time.  
When you want to quickly change the copy  
settings temporarily for the next copy, use the  
temporary Copy keys. You can use different  
combinations.  
Making a single copy  
4
a Load your document.  
b Press Mono Start or Colour Start.  
The machine returns to its default settings  
1 minute after it finishes copying.  
Making multiple copies  
4
Note  
You can save some of the copy settings  
you use most often by setting them as  
default. You can find instructions on how  
to do this in the section for each feature.  
You can make up to 99 copies in one print  
run.  
a Load your document.  
b Press Number of Copies repeatedly  
until the number of copies you want  
appears (up to 99).  
Or press a or b to change the number of  
copies.  
c Press Mono Start for B&W copy or  
Colour Start for colour copy.  
Stop copying  
4
To stop copying, press Stop/Exit.  
22  
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Making copies  
To change the default setting, follow the  
instructions below:  
Changing copy speed and  
quality  
4
a Press Menu.  
You can select from a range of quality  
settings. The default setting is Normal.  
b Press a or b to choose 1.Copy.  
Press OK.  
To temporarily change the quality setting,  
follow the instructions below:  
c Press a or b to choose 3.Quality.  
Press OK.  
Press  
Normal Normal is the  
recommended  
d Press a or b to choose Normal, Fastor  
4
mode for ordinary  
print outs. This  
produces good  
Best.  
Press OK.  
copy quality with  
good copy speed.  
e Press Stop/Exit.  
Fast  
Fast copy speed  
and lowest ink  
consumption. Use  
to save time  
printing documents  
to be proof-read,  
large documents or  
many copies.  
Best  
Use best mode to  
copy precise  
images such as  
photographs. This  
provides the  
highest resolution  
and the slowest  
speed.  
a Load your document.  
b Press Copy Quality repeatedly to  
choose Normal, Fastor Best.  
c Press Mono Start or Colour Start.  
23  
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Chapter 4  
To enlarge or reduce the next copy follow the  
instructions below:  
Enlarging or reducing the  
image copied  
4
a Load your document.  
b Press Enlarge/Reduce.  
c Do one of the following:  
You can choose an enlargement or reduction  
ratio. If you choose Fit to Page, your  
machine will adjust the size automatically to  
the paper size you set.  
Press a or b to choose the  
enlargement or reduction ratio you  
want. Press OK.  
Press  
Fit to Page  
Custom(25-400%)  
198% 10x15cmiA4  
186%10x15cmiLTR  
142% A5iA4  
100%  
Press a or b to choose  
Custom(25-400%). Press OK.  
Press a or b repeatedly to enter an  
enlargement or reduction ratio from  
25%to 400%. Press OK.  
97% LTRiA4  
93% A4iLTR  
83%  
d Press Mono Start or Colour Start.  
Note  
69% A4iA5  
47% A4i10x15cm  
• Page Layout Options are not available  
with Enlarge/Reduce.  
Fit to Pagedoes not work properly  
when the document on the scanner glass  
is skewed more than 3 degrees. Using the  
document guidelines on the left and top,  
place your document in the upper left  
hand corner, with the document face down  
on the scanner glass.  
24  
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Making copies  
a Load your document.  
Making N in 1 copies or a  
poster (Page Layout)  
4
b Enter the number of copies you want.  
The N in 1 copy feature can help you save  
paper by letting you copy two or four pages  
onto one printed page.  
c Press Copy Options and a or b to  
choose Page Layout.  
Press OK.  
You can also produce a poster. When you  
use the poster feature your machine divides  
your document into sections, then enlarges  
the sections so you can assemble them into a  
poster.  
d Press a or b to choose 2 in 1 (P),  
2 in 1 (L), 4 in 1 (P),  
4 in 1 (L), Poster(3 x 3)or  
Off(1 in 1).  
4
Press OK.  
IMPORTANT  
e Press Mono Start to scan the  
document. You can also press  
Colour Start if you are using the Poster  
layout.  
• Make sure paper size is set to Letteror  
A4.  
• You cannot use the Enlarge/Reduce  
settings with the N in 1 and Poster  
features.  
f After the machine scans the page, press  
a (Yes) to scan the next page.  
• N in 1 colour copies are not available.  
Next Page?  
(P)means Portrait and (L)means  
a Yes b No  
Landscape.  
• You can only make one poster copy at a  
time.  
g Place the next page on the scanner  
glass. Press OK.  
Set Next Page  
Then Press OK  
Press  
Off(1 in 1)  
2 in 1 (P)  
2 in 1 (L)  
4 in 1 (P)  
4 in 1 (L)  
Poster(3 x 3)  
h Repeat steps f and g for each page of  
the layout.  
i After all the pages have been scanned,  
press b (No) to finish.  
and then a or b to  
choose  
Page Layout  
Note  
If glossy paper is selected as the paper  
type setting for N in 1 copies, the images  
will be printed as if plain paper had been  
selected.  
25  
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Chapter 4  
Place your document face down in the  
direction shown below:  
Adjusting Brightness and  
Contrast  
4
2 in 1 (P)  
Brightness  
4
To temporarily change the brightness setting,  
follow the instruction below:  
2 in 1 (L)  
Press  
4 in 1 (P)  
-nnonn+  
and then a or b to choose  
Brightness  
4 in 1 (L)  
a Load your document.  
b Enter the number of copies you want.  
Poster (3×3)  
c Press Copy Options and a or b to  
choose Brightness.  
Press OK.  
You can make a poster size copy of a  
photograph.  
-nnonn+  
e
d Press a or b to make a lighter or darker  
copy.  
Press OK.  
e Press Mono Start or Colour Start.  
To change the default setting, follow the  
instructions below:  
a Press Menu.  
b Press a or b to choose 1.Copy.  
Press OK.  
c Press a or b to choose 4.Brightness.  
Press OK.  
d Press a or b to make a lighter or darker  
copy.  
Press OK.  
e Press Stop/Exit.  
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Making copies  
Contrast  
4
Paper options  
4
Adjust the contrast to help an image look  
sharper and more vivid.  
Paper Type  
4
a Press Menu.  
If you are copying on special paper, be sure  
to select the type of paper you are using so  
you will get the best print quality.  
b Press a or b to choose 1.Copy.  
Press OK.  
Press  
Plain Paper  
Inkjet Paper  
Brother BP71  
Other Glossy  
Transparency  
c Press a or b to choose 5.Contrast.  
Press OK.  
4
d Press a or b to increase or decrease the  
contrast.  
Press OK.  
and then a or b to  
choose Paper Type  
e Press Stop/Exit.  
a Load your document.  
b Enter the number of copies you want.  
c Press Copy Options and a or b to  
choose Paper Type.  
Press OK.  
d Press a or b to choose the type of paper  
you are using.  
Press OK.  
e Press Mono Start or Colour Start.  
To change the default setting, follow the  
instructions below:  
a Press Menu.  
b Press a or b to choose 1.Copy.  
Press OK.  
c Press a or b to choose 1.Paper Type.  
Press OK.  
d Press a or b to choose Plain Paper,  
Inkjet Paper, Brother BP71,  
Other Glossyor Transparency.  
Press OK.  
e Press Stop/Exit.  
27  
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Chapter 4  
Paper Size  
4
If you are copying other than A4 size, you will  
need to change the paper size setting. You  
can copy on Letter, Legal, A4, A5 or Photo  
10 × 15 cm paper.  
Press  
Letter  
Legal  
A4  
A5  
and then a or b to  
10(W) x 15(H)cm  
choose Paper Size  
a Load your document.  
b Enter the number of copies you want.  
c Press Copy Options and a or b to  
choose Paper Size.  
Press OK.  
d Press a or b to choose the size of paper  
you are using.  
Press OK.  
e Press Mono Start or Colour Start.  
To change the default setting, follow the  
instructions below:  
a Press Menu.  
b Press a or b to choose 1.Copy.  
Press OK.  
c Press a or b to choose 2.Paper Size.  
Press OK.  
d Press a or b to choose the paper size  
you are using, Letter, Legal, A4, A5  
or 10x15cm.  
Press OK.  
e Press Stop/Exit.  
28  
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Section III  
Direct Printing  
III  
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Printing photos from a memory  
card  
5
5
Using memory card  
5
PhotoCaptureCenter™  
Operations  
5
Your Brother machine has media drives  
(slots) for use with the following popular  
digital camera media: Memory Stick™,  
Memory Stick PRO™, SD, SDHC and  
xD-Picture Card™.  
Printing from a memory card  
without a PC  
5
Even if your machine is not connected to your  
computer, you can print photos directly from  
digital camera media. (See How to print from  
Memory Stick™  
SD, SDHC  
Memory Stick PRO™  
Scanning to a memory card  
without a PC  
5
You can scan documents and save them  
directly to a memory card. (See Scan to a  
xD-Picture Card™  
miniSD™ can be used with a miniSD™  
adapter.  
microSD™ can be used with a microSD™  
Using PhotoCapture Center™  
from your computer  
adapter.  
5
Memory Stick Duo™ can be used with a  
Memory Stick Duo™ adapter.  
You can access a memory card that is  
inserted in front of the machine from your  
computer.  
Memory Stick PRO Duo™ can be used  
with a Memory Stick PRO Duo™ adapter.  
(See PhotoCapture Center™ for Windows®  
or PhotoCapture Center™ for Macintosh in  
the Software User’s Guide on the CD-ROM.)  
Memory Stick Micro™ (M2™) can be used  
with a Memory Stick Micro™ (M2™)  
adapter.  
Adapters are not included with the  
machine. Contact a third party supplier for  
adapters.  
This product supports xD-Picture Card™  
Type M / Type M+ / Type H  
(Large Capacity).  
The PhotoCapture Center™ feature lets you  
print digital photos from your digital camera at  
high resolution to get photo quality printing.  
30  
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Printing photos from a memory card  
Memory cards and folder  
structures  
Getting started  
5
5
Firmly put a memory card into the correct slot.  
Your machine is designed to be compatible  
with modern digital camera image files and  
memory cards; however, please read the  
points below to avoid errors:  
The image file extension must be .JPG  
(other image file extensions like .JPEG,  
.TIF, .GIF and so on will not be  
recognized).  
Direct PhotoCapture Center™ printing  
without using a PC must be performed  
separately from PhotoCapture Center™  
operations using the PC. (Simultaneous  
operation is not available.)  
1 2 3  
5
1
2
3
SD, SDHC  
Memory Stick™, Memory Stick PRO™  
xD-Picture Card™  
IBM Microdrive™ is not compatible with  
Photo Capture key indications:  
the machine.  
The machine can read up to 999 files on a  
memory card.  
The DPOF file on the memory cards must  
be in a valid DPOF format. (See DPOF  
Please be aware of the following:  
When printing an index or image, the  
PhotoCapture Center™ will print all valid  
images, even if one or more images have  
been corrupted. Corrupted images will not  
be printed.  
Photo Capture light is on, the memory  
card is correctly inserted.  
Photo Capture light is off, the memory  
Your machine is designed to read memory  
cards that have been formatted by a digital  
camera.  
card is not correctly inserted.  
Photo Capture light is blinking, the  
memory card is being read or written to.  
When a digital camera formats a memory  
card it creates a special folder into which it  
copies image data. If you need to modify  
the image data stored on a memory card  
with your PC, we recommend that you do  
not modify the folder structure created by  
the digital camera. When saving new or  
modified image files to the memory card  
we also recommend you use the same  
folder your digital camera uses. If the data  
is not saved to the same folder, the  
machine may not be able to read the file or  
print the image.  
IMPORTANT  
DO NOT unplug the power cord or remove  
the memory card from the media drive  
(slot) while the machine is reading or  
writing to the memory card (the  
Photo Capture key is blinking). You will  
lose your data or damage the card.  
The machine can only read one device at a  
time.  
31  
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Chapter 5  
The PhotoCapture Center™ uses these  
numbers to identify each picture. You can  
print a thumbnail page to show all the pictures  
on the memory card.  
How to print from a  
memory card  
5
Before printing a photo you must first print a  
thumbnail index to choose the number of the  
photo you want to print. Follow the  
instructions below to start printing directly  
from your memory card:  
Note  
Only file names that are 8 characters or  
less will be printed correctly on the index  
sheet.  
a Make sure you have put the memory  
card in the correct slot. For example, the  
LCD will show the following message:  
a Make sure you have put the memory  
card in the correct slot.  
Press  
(Photo Capture).  
M.Stick Active  
b Press a or b to choose Print Index.  
Press OK.  
Press PhotoCa...  
b Press  
(Photo Capture).  
c Press a or b to choose  
6 Images/Lineor 5 Images/Line.  
Press OK.  
For DPOF printing, see DPOF printing  
c Press a or b to choose Print Index  
and then press OK.  
d Press Colour Start to start printing the  
index sheet. Make a note of the image  
number you want to print. See Print  
6 Images/Line 5 Images/Line  
Print time for 5 Images/Linewill be  
slower than 6 Images/Line, but the  
quality is better.  
e To print images press a or b to choose  
Print Imagesin c and then press  
d Press a or b to choose the type of paper  
you are using, Plain Paper,  
Inkjet Paper, Brother BP71or  
Other Glossy.  
f Enter the image number and press OK.  
g Press Colour Start to start printing.  
Press OK.  
Print Index (Thumbnails)  
5
e Press a or b to choose the paper size  
you are using, A4or Letter.  
Press OK.  
The PhotoCapture Center™ assigns  
numbers for images (such as No.1, No.2,  
No.3, and so on).  
f Press Colour Start to print.  
32  
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Printing photos from a memory card  
f Press a or b to choose the type of paper  
you are using, Plain Paper,  
Inkjet Paper, Brother BP71or  
Other Glossy.  
Printing Photos  
5
Before you can print an individual image, you  
have to know the image number.  
Press OK.  
a Make sure you have put the memory  
g Press a or b to choose the paper size  
you are using, Letter, A4, 10x15cmor  
13x18cm.  
card in the correct slot.  
b Print the index first. (See Print Index  
Press OK.  
If you selected Letter or A4, go to  
step h.  
Press  
(Photo Capture).  
c Press a or b to choose Print Images.  
Press OK.  
If you selected another size, go to  
step i.  
5
If you have finished choosing  
settings, press Colour Start.  
Note  
If your memory card contains valid  
DPOF information, the LCD will show  
DPOF Print:Yes. (See DPOF printing  
h Press a or b to choose the print size  
(8 x 10cm, 9 x 13cm, 10 x 15cm,  
13 x 18cm, 15 x 20cmor  
Max. Size).  
Press OK.  
d Press a repeatedly to enter the image  
number that you want to print from the  
thumbnail index.  
i Do one of the following:  
After you have chosen the image  
numbers, press OK.  
To choose the number of copies go  
to step j.  
No.:1,3,6  
If you do not want to change any  
settings, press Colour Start.  
Note  
j Press a or b to enter the number of  
copies you want.  
• Press b to decrease the image number.  
• You can enter a range of numbers at one  
time by using the Copy Options key for a  
hyphen. (For example, enter 1,  
Copy Options, 5 to print images No.1 to  
No.5.)  
Press OK.  
k Press Colour Start to print.  
• You can enter up to 12 characters  
(including commas) for the image  
numbers you want to print.  
e After you have selected the images you  
want to print, press OK to select your  
settings.  
If you have already chosen your  
settings, press Colour Start.  
33  
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Chapter 5  
The printing positions when using A4 paper  
are shown below.  
c If there is a DPOF file on the card, the  
LCD will show:  
DPOF Print:Yes e  
1
2
3
d Press a or b to choose  
DPOF Print:Yes.  
Press OK.  
8 x 10cm  
9 x 13cm  
10 x 15cm  
e Press a or b to choose the type of paper  
you are using, Plain Paper,  
Inkjet Paper, Brother BP71or  
Other Glossy.  
4
5
6
Press OK.  
13 x 18cm 15 x 20cm Max. Size  
f Press a or b to choose the paper size  
you are using, Letter, A4, 10x15cmor  
13x18cm.  
Press OK.  
If you selected Letter or A4, go to  
step g.  
DPOF printing  
5
If you selected another size, go to  
step h.  
DPOF stands for Digital Print Order Format.  
If you have finished choosing  
settings, press Colour Start.  
Major digital camera manufacturers (Canon  
Inc., Eastman Kodak Company, FUJIFILM  
Corporation, Panasonic Corporation and  
Sony Corporation) created this standard to  
make it easier to print images from a digital  
camera.  
g Press a or b to choose the print size  
(8 x 10cm, 9 x 13cm, 10 x 15cm,  
13 x 18cm, 15 x 20cmor  
Max. Size).  
Press OK.  
If your digital camera supports DPOF  
printing, you will be able to choose on the  
digital camera display the images and  
number of copies you want to print.  
h Press Colour Start to print.  
Note  
When a memory card containing DPOF  
information is put into your machine, you can  
print the chosen image easily.  
A DPOF File error can occur if the print  
order that was created on the camera has  
been corrupted. Delete and recreate the  
print order using your camera to correct  
this problem. For instructions on how to  
delete or recreate the print order, refer to  
your camera manufacturer’s support  
website or accompanying documentation.  
a Firmly insert the memory card into the  
correct slot.  
M.Stick Active  
Press  
(Photo Capture).  
b Press a or b to choose Print Images.  
Press OK.  
34  
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Printing photos from a memory card  
Paper Size  
5
PhotoCaptureCenter™  
print settings  
a Press Menu.  
5
b Press a or b to choose  
2.PhotoCapture.  
Press OK.  
These settings will remain until you change  
them again.  
c Press a or b to choose 3.Paper Size.  
Press OK.  
Print quality  
5
a Press Menu.  
d Press a or b to choose the paper size  
you are using, Letter, A4, 10x15cmor  
13x18cm.  
b Press a or b to choose  
2.PhotoCapture.  
Press OK.  
Press OK.  
5
e Press Stop/Exit.  
c Press a or b to choose  
1.Print Quality.  
Press OK.  
Print Size  
5
This setting is available only when you select  
Letter or A4 in the paper size setting.  
d Press a or b to choose Normalor  
Photo.  
Press OK.  
a Press Menu.  
e Press Stop/Exit.  
b Press a or b to choose  
2.PhotoCapture.  
Press OK.  
Paper Options  
5
c Press a or b to choose 4.Print Size.  
Press OK.  
Paper Type  
5
d Press a or b to choose the print size you  
are using, (8 x 10cm, 9 x 13cm,  
10 x 15cm, 13 x 18cm, 15 x 20cm  
or Max. Size).  
a Press Menu.  
b Press a or b to choose  
2.PhotoCapture.  
Press OK.  
Press OK.  
e Press Stop/Exit.  
c Press a or b to choose 2.Paper Type.  
Press OK.  
d Press a or b to choose Plain Paper,  
Inkjet Paper, Brother BP71or  
Other Glossy.  
Press OK.  
e Press Stop/Exit.  
35  
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Chapter 5  
d Press a or b to choose On(or Off).  
Press OK.  
Colour Enhancement  
5
You can turn on the colour enhancement  
feature to print more vivid images.  
If you choose Off, then go to  
step g.  
e Press a or b to choose 2.Contrast.  
Press OK.  
Brightness  
5
a Press Menu.  
f Press a or b to increase or decrease the  
contrast.  
b Press a or b to choose  
2.PhotoCapture.  
Press OK.  
Press OK.  
g Press Stop/Exit.  
c Press a or b to choose  
5.Color Enhance.  
Press OK.  
White Balance  
5
You can adjust the white areas of an image  
and bring them back to pure white.  
d Press a or b to choose On(or Off).  
Press OK.  
a Press Menu.  
If you choose Off, then go to  
step g.  
b Press a or b to choose  
2.PhotoCapture.  
Press OK.  
e Press a or b to choose 1.Brightness.  
Press OK.  
c Press a or b to choose  
5.Color Enhance.  
Press OK.  
f Press a or b to make a lighter or darker  
print.  
Press OK.  
d Press a or b to choose On(or Off).  
Press OK.  
g Press Stop/Exit.  
If you choose Off, then go to  
step g.  
Contrast  
5
You can select the contrast setting. More  
contrast will make an image look sharper and  
more vivid.  
e Press a or b to choose  
3.White Balance.  
Press OK.  
a Press Menu.  
f Press a or b to adjust the degree of the  
balance.  
b Press a or b to choose  
2.PhotoCapture.  
Press OK.  
Press OK.  
g Press Stop/Exit.  
c Press a or b to choose  
5.Color Enhance.  
Press OK.  
36  
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Printing photos from a memory card  
Sharpness  
5
Colour Density  
5
You can enhance the focus of an image by  
adjusting the sharpness.  
You can adjust the total amount of colour in  
the image to improve a washed out or weak  
picture.  
a Press Menu.  
a Press Menu.  
b Press a or b to choose  
2.PhotoCapture.  
Press OK.  
b Press a or b to choose  
2.PhotoCapture.  
Press OK.  
c Press a or b to choose  
5.Color Enhance.  
Press OK.  
c Press a or b to choose  
5.Color Enhance.  
Press OK.  
5
d Press a or b to choose On(or Off).  
Press OK.  
d Press a or b to choose On(or Off).  
Press OK.  
If you choose Off, then go to  
step g.  
If you choose Off, then go to  
step g.  
e Press a or b to choose 4.Sharpness.  
Press OK.  
e Press a or b to choose  
5.Color Density.  
Press OK.  
f Press a or b to increase or decrease the  
sharpness.  
Press OK.  
f Press a or b to increase or decrease the  
amount of colour.  
g Press Stop/Exit.  
Press OK.  
g Press Stop/Exit.  
Note  
Choosing White Balance, Sharpness, or  
Colour Density will make printing time  
slower.  
37  
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Chapter 5  
Cropping  
5
Borderless printing  
5
If your photo is too long or wide to fit the  
available space on your chosen layout, part  
of the image will be automatically cropped.  
This feature expands the printable area to the  
edges of the paper. Printing time will be  
slightly slower.  
The default setting is On. If you want to print  
the whole image, turn this setting to Off.  
a Press Menu.  
b Press a or b to choose  
2.PhotoCapture.  
Press OK.  
If you are also using the Borderless setting,  
turn Borderlessto Off. (See Borderless  
c Press a or b to choose 7.Borderless.  
Press OK.  
a Press Menu.  
b Press a or b to choose  
2.PhotoCapture.  
Press OK.  
d Press a or b to choose Off(or On).  
Press OK.  
e Press Stop/Exit.  
c Press a or b to choose 6.Cropping.  
Press OK.  
Date Print  
5
d Press a or b to choose Off(or On).  
Press OK.  
You can print the date if it is already in the  
data on your photo. The date will be printed  
on the lower right corner. If the data doesn’t  
have the date information, you cannot use  
this function.  
e Press Stop/Exit.  
Cropping:On  
5
a Press Menu.  
b Press a or b to choose  
2.PhotoCapture.  
Press OK.  
Cropping:Off  
5
c Press a or b to choose 8.Date Print.  
Press OK.  
d Press a or b to choose On(or Off).  
Press OK.  
e Press Stop/Exit.  
Note  
The DPOF setting on your camera must  
be turned off to use the Date Print  
feature.  
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Printing photos from a memory card  
e Press a or b to choose the quality, and  
then press OK.  
Scan to a memory card  
5
Do one of the following:  
You can scan monochrome and colour  
documents into a memory card. Monochrome  
documents will be stored in PDF (*.PDF) or  
TIFF (*.TIF) file formats. Colour documents  
may be stored in PDF (*.PDF) or JPEG  
(*.JPG) file formats. The default setting is  
Color 150 dpiand the default file format  
is PDF. The machine automatically creates  
file names based on the current date. (For  
details, see the Quick Setup Guide.) For  
example, the fifth image scanned on July 1,  
2009 would be named 01070905.PDF. You  
can change the colour and quality.  
To change the file type, go to step f.  
To start scanning press Mono Start  
or Colour Start.  
f Press a or b to choose the file type and  
then press OK.  
Press Mono Start or Colour Start.  
Changing the image quality  
5
5
a Press Menu.  
b Press a or b to choose  
2.PhotoCapture.  
Press OK.  
Quality  
Selectable File  
Format  
Color 150 dpi  
Color 300 dpi  
Color 600 dpi  
JPEG/ PDF  
JPEG/ PDF  
JPEG/ PDF  
c Press a or b to choose  
0.Scan to Media.  
Press OK.  
B/W 200x100 dpi TIFF/ PDF  
B/W 200 dpi TIFF/ PDF  
d Press a or b to choose 1.Quality.  
Press OK.  
a Insert a Memory Stick™, Memory Stick  
PRO™, SD, SDHC, xD-Picture Card™  
into your machine.  
e Press a or b to choose  
Color 150 dpi, Color 300 dpi,  
Color 600 dpi, B/W 200x100 dpi  
or B/W 200 dpi.  
IMPORTANT  
DO NOT take out the memory card while  
Photo Capture is blinking to avoid  
damaging the card or data stored on it.  
Press OK.  
f Press Stop/Exit.  
b Load your document.  
c Press  
(Scan).  
d Press a or b to choose  
Scan to Media.  
Do one of the following:  
To change the quality press OK and  
go to step e.  
To start scanning press Mono Start  
or Colour Start.  
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Chapter 5  
Changing the monochrome  
file format  
Understanding the  
Error Messages  
5
5
a Press Menu.  
Once you are familiar with the types of errors  
that can occur while you are using  
PhotoCapture Center™, you can easily  
identify and troubleshoot any problems.  
b Press a or b to choose  
2.PhotoCapture.  
Press OK.  
Media Error  
c Press a or b to choose  
0.Scan to Media.  
Press OK.  
This message will appear if you put in a  
memory card that is either bad or not  
formatted, or when there is a problem with  
the media drive. To clear this error, take  
out the memory card.  
d Press a or b to choose  
2.B/W File Type.  
Press OK.  
No File  
This message will appear if you try to  
access a memory card in the drive (slot)  
that does not contain a .JPG file.  
e Press a or b to choose TIFFor PDF.  
Press OK.  
f Press Stop/Exit.  
Out of Memory  
This message will appear if you are  
working with images that are too large for  
the machine's memory.  
Changing the colour file  
format  
5
This message will also appear when a  
memory card you are using does not have  
enough available space to scan the  
documents.  
a Press Menu.  
b Press a or b to choose  
2.PhotoCapture.  
Press OK.  
Media is Full.  
This message will appear if you are trying  
to save more than 999 files in a memory  
card.  
c Press a or b to choose  
0.Scan to Media.  
Press OK.  
d Press a or b to choose  
3.ColorFile Type.  
Press OK.  
e Press a or b to choose PDFor JPEG.  
Press OK.  
f Press Stop/Exit.  
40  
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Section IV  
Software  
IV  
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Software and Network features  
6
6
The CD-ROM includes the Software User’s  
Guide and Network User’s Guide for features  
available when connected to a computer (for  
example, printing and scanning). The guide  
has easy to use links that, when clicked, will  
take you directly to a particular section.  
c Click the heading you would like to view  
from the list at the left of the window.  
You can find information on these features:  
Printing  
Scanning  
ControlCenter3 (Windows®)  
ControlCenter2 (Macintosh)  
PhotoCapture Center™  
Network Printing  
Network Scanning  
Wired and Wireless Network  
How to read the HTML User’s Guide  
For Macintosh  
This is a quick reference to use the HTML  
User’s Guide.  
a Make sure your Macintosh is turned on.  
Insert the Brother CD-ROM into your  
CD-ROM drive.  
For Windows®  
b Double-click the Documentation icon.  
Note  
c Double-click your language folder, and  
then double-click top.html.  
If you have not installed the software, see  
d
Click SOFTWARE USER’S GUIDE (or  
NETWORK USER S GUIDE) in the top menu,  
and then click the heading you would like to  
read from the list at the left of the window.  
a From the Start menu, point to Brother,  
DCP-XXXX (where XXXX is your model  
number) from the programs group, then  
click User’s Guides in HTML format.  
b Click SOFTWARE USER’S GUIDE (or  
NETWORK USER’S GUIDE) from the  
top menu.  
42  
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Section V  
Appendixes  
V
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Safety and Legal  
A
A
Choosing a location  
A
Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put  
the machine near a standard, grounded electrical socket. Choose a location where the  
temperature remains between 10°C and 35°C.  
WARNING  
DO NOT put the machine near heaters, air conditioners, refrigerators, medical equipment,  
chemicals or water.  
DO NOT connect your machine to electrical sockets on the same circuit as large appliances or  
other equipment that might disrupt the power supply.  
CAUTION  
• Avoid placing your machine in a high-traffic area.  
• Avoid placing your machine on a carpet.  
• DO NOT expose the machine to direct sunlight, excessive heat, moisture, or dust.  
• DO NOT connect your machine to electrical sockets controlled by wall switches or automatic  
timers.  
• Disruption of power can wipe out information in the machine's memory.  
• DO NOT tip the machine, or place it on any tilted surface. Doing this may cause ink spillage  
and internal damage to your machine.  
44  
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Safety and Legal  
To use the machine safely  
A
Please keep these instructions for later reference and read them before attempting any  
maintenance.  
WARNING  
There are high voltage electrodes inside the machine. Before you clean the inside of the  
machine, make sure you have unplugged the power cord from the electrical socket. Doing this  
will prevent an electrical shock.  
A
DO NOT handle the plug with wet hands. Doing this might cause an electrical shock.  
DO NOT pull in the middle of the power cord. Doing this might cause an electrical shock.  
DO NOT use flammable substances, any type of spray, liquid or aerosol cleaners to clean the  
inside or outside of the machine. Doing this may cause a fire or electrical shock.  
45  
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If the machine becomes hot, releases smoke, or generates any strong smells, immediately  
unplug the machine from the electrical socket. Call your Brother dealer or Brother Customer  
Service.  
If metal objects, water or other liquids get inside the machine, immediately unplug the machine  
from the electrical socket. Call your Brother dealer or Brother Customer Service.  
This product must be installed near an electrical socket that is easily accessible. In case of an  
emergency, you must unplug the power cord from the electrical socket to shut off the power  
completely.  
This product should be connected to an AC power source within the range indicated on the  
rating label. DO NOT connect it to a DC power source or inverter. If you are not sure, contact a  
qualified electrician.  
Always make sure the plug is fully inserted.  
DO NOT use the machine if the power cord is frayed or damaged, doing so may cause a fire.  
46  
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Safety and Legal  
CAUTION  
DO NOT put your hands on the edge of the machine under the scanner cover. Doing this may  
cause injury.  
A
DO NOT put your hands on the edge of the paper tray cover under the paper tray cover. Doing  
this may cause injury.  
47  
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DO NOT touch the area shaded in the illustration. Doing this may cause injury.  
When moving the machine you must lift it from the base, by placing a hand at each side of the  
unit as shown in the illustration. DO NOT carry the machine by holding the scanner cover or the  
Jam Clear Cover.  
Lightning and power surges can damage this product! We recommend that you use a quality  
surge protection device on the AC power line or unplug the cords during a lightning storm.  
48  
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Safety and Legal  
Important safety instructions  
A
1 Read all of these instructions.  
2 Save them for later reference.  
3 Follow all warnings and instructions marked on the product.  
4 DO NOT use this product near water.  
5 DO NOT place this product on an unstable cart, stand, or table. The product may fall, causing  
serious damage to the product.  
6 Slots and openings in the cabinet and the back or bottom are provided for ventilation. To  
ensure reliable operation of the product and to protect it from overheating, these openings  
must not be blocked or covered. The openings should never be blocked by placing the product  
on a bed, sofa, rug, or other similar surface. This product should never be placed near or over  
a radiator or heater. This product should never be placed in a built-in installation unless  
adequate ventilation is provided.  
7 Use only the power cord supplied with this machine.  
8 This product is equipped with a 3-wire grounded plug, a plug having a third (grounded) pin.  
This plug will only fit into a grounded power outlet. This is a safety feature. If you are unable to  
insert the plug into the outlet, call your electrician to replace your obsolete outlet. DO NOT  
defeat the purpose of the grounded plug.  
A
9 DO NOT allow anything to rest on the power cord. DO NOT place this product where people  
can walk on the cord.  
10 DO NOT place anything in front of the machine that will block printing. DO NOT place anything  
in the path of printing.  
11 Wait until pages have exited the machine before picking them up.  
12 Unplug this product from the power socket and refer all servicing to Brother Authorized Service  
Personnel under the following conditions:  
If liquid has been spilled into the product.  
If the product has been exposed to rain or water.  
If the product does not operate normally when the operating instructions are followed,  
adjust only those controls that are covered by the operating instructions. Incorrect  
adjustment of other controls may result in damage and will often require extensive work by  
a qualified technician to restore the product to normal operation.  
If the product has been dropped or the casing has been damaged.  
If the product exhibits a distinct change in performance, indicating a need for service.  
13 To protect your product against power surges, we recommend the use of a power protection  
device (Surge Protector).  
14 To reduce the risk of fire, electric shock and injury to people, note the following:  
DO NOT use this product near appliances that use water, a swimming pool or in a wet  
basement.  
DO NOT attempt to operate the machine during an electrical storm or gas leak.  
49  
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IMPORTANT - For your safety  
A
To ensure safe operation, the supplied three-pin plug must be inserted only into a standard three-  
pin electrical socket that is effectively grounded through the normal household wiring.  
The fact that the equipment operates satisfactorily does not imply that the power is grounded and  
that the installation is completely safe. For your safety, if in any doubt about the effective  
grounding of the power, consult a qualified electrician.  
LAN connection  
A
CAUTION  
DO NOT connect this product to a LAN connection that is subject to over-voltages.  
Radio interference  
A
This product complies with EN55022 (CISPR Publication 22)/Class B. When connecting the  
machine to a computer, ensure that you use a USB cable which does not exceed 2 metres in  
length.  
50  
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Safety and Legal  
®
International ENERGY STAR Qualification Statement  
A
The purpose of the International ENERGY STAR® Program is to promote the development and  
popularization of energy-efficient office equipment.  
As an ENERGY STAR® Partner, Brother Industries, Ltd. has determined that this product meets  
the ENERGY STAR® specifications for energy efficiency.  
A
51  
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Legal limitations for copying  
A
It is an offence to make reproductions of certain items or documents with the intent to commit  
fraud. This memorandum is intended to be a guide rather than a complete list. We suggest you  
check with relevant legal authorities if in doubt about a particular item or document.  
The following are examples of documents which may not be copied:  
Money  
Bonds or other certificates of debt  
Certificates of Deposit  
Armed Forces Service or Draft papers  
Passports  
Postage Stamps (cancelled or uncancelled)  
Immigration Papers  
Welfare documents  
Cheques or Drafts drawn by Governmental Agencies  
Identification Documents, badges or insignias  
Copyrighted works cannot be copied. Sections of a copyrighted work can be copied for ‘fair  
dealing’. Multiple copies would indicate improper use.  
Works of art should be considered the equivalent of copyrighted works.  
Licenses and Certificates of Title to motor vehicles may not be copied under certain  
state/provincial laws.  
52  
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Safety and Legal  
Trademarks  
A
The Brother logo is a registered trademark of Brother Industries, Ltd.  
Brother is a registered trademark of Brother Industries, Ltd.  
Multi-Function Link is a registered trademark of Brother International Corporation.  
Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the  
United States and other countries.  
Microsoft, Windows and Windows Server are registered trademarks of Microsoft Corporation in  
the U.S. and/or other countries.  
Macintosh and TrueType are registered trademarks of Apple Inc.  
Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of  
Nuance Communications, Inc. or its affiliates in the United States and/or other countries.  
Microdrive is a trademark of International Business Machines Corporation.  
Memory Stick is a trademark of Sony Corporation.  
SanDisk is a licensee of the SD and miniSD trademarks.  
A
xD-Picture Card is a trademark of FUJIFILM Corporation, Toshiba Corporation and Olympus  
Optical Co. Ltd.  
Memory Stick PRO, Memory Stick PRO Duo, Memory Stick Duo, MagicGate Memory Stick,  
Memory Stick Micro and M2 are trademarks of Sony Corporation.  
PictBridge is a trademark.  
BROADCOM, SecureEasySetup and the SecureEasySetup logo are trademarks or registered  
trademarks of Broadcom Corporation in the United States and/or other countries.  
AOSS is a trademark of Buffalo Inc.  
Wi-Fi, WPA, WPA2 and Wi-Fi Protected Setup are either trademarks or registered trademarks of  
Wi-Fi Alliance in the United States and/or other countries.  
Intel, and Pentium are trademarks of Intel Corporation in the U.S. and other countries.  
AMD is a trademark of Advanced Micro Devices, Inc.  
FaceFilter Studio is a trademark of Reallusion, Inc.  
All other trademarks are the property of their respective owners.  
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Troubleshooting and Routine  
Maintenance  
B
B
Troubleshooting  
B
If you think there is a problem with your machine, check the chart below and follow the  
troubleshooting tips.  
Most problems can be easily resolved by yourself. If you need additional help, the Brother  
Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at  
If you are having difficulty with your machine  
B
Printing  
Difficulty  
Suggestions  
No printout  
Check the interface cable or wireless connection on both the machine and your  
computer. (See the Quick Setup Guide.)  
Make sure the machine is plugged in and not turned off.  
Check to see if the LCD is showing an error message. (See Error and Routine  
One or more ink cartridges have reached the end of their life. (See Replacing the  
If the LCD shows Cannot Printand Replace XX Ink(where XX is an  
abbreviation of the colour), see Replacing the ink cartridges on page 64.  
Check that the correct printer driver has been installed and chosen.  
Make sure the machine is online. Click Start and then Printers and Faxes.  
Choose Brother DCP-XXXX (where XXXX is your model name), and make sure  
that Use Printer Offlineis unchecked.  
When you choose the Print Odd Pages and Print Even Pages settings, you may  
see a printing error message on your computer, as the machine pauses during the  
printing process. The error message will disappear after the machine re-starts  
printing.  
Printing using the Print Page Setting can take more time than usual, so the  
computer may display a time out error. If the machine's LCD shows Printing,  
your data will be printed after a few moments.  
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Troubleshooting and Routine Maintenance  
Printing (continued)  
Difficulty  
Suggestions  
Poor print quality  
Check the print quality. (See Checking the print quality on page 69.)  
Make sure that the Printer Driver or Paper Type setting in the menu matches the  
type of paper you are using. (See Printing for Windows® or Printing and Faxing for  
Macintosh in the Software User’s Guide on the CD-ROM.)  
Make sure that your ink cartridges are fresh. The following may cause ink to clog:  
The expiration date written on the cartridge package has passed. (Brother  
Original cartridges stay usable for up to two years if kept in their original  
packaging.)  
The ink cartridge was in your machine over six months.  
The ink cartridge may not have been stored correctly before use.  
Make sure you are using Brother Original Innobella™ ink.  
Try using the recommended types of paper. (See Acceptable paper and other print  
The recommended environment for your machine is between 20°C to 33°C.  
White horizontal lines appear in text Clean the print head. (See Cleaning the print head on page 69.)  
or graphics.  
Make sure you are using Brother Original Innobella™ ink.  
Try using the recommended types of paper. (See Acceptable paper and other print  
B
The machine prints blank pages.  
Characters and lines are stacked.  
Clean the print head. (See Cleaning the print head on page 69.)  
Make sure you are using Brother Original Innobella™ ink.  
Check the printing alignment. (See Checking the print alignment on page 70.)  
Printed text or images are skewed. Make sure the paper is loaded properly in the paper tray and the paper side guides  
are adjusted correctly. (See Loading paper and other print media on page 8.)  
Make sure the Jam Clear Cover is closed properly.  
Smudged stain at the top centre of Make sure the paper is not too thick or curled. (See Acceptable paper and other  
the printed page.  
Smudged stain at the right or left  
corner of the printed page.  
Make sure the paper is not curled when you print on the back side of the paper  
with the Print Odd Pages and Print Even Pages settings.  
Printing appears dirty or ink seems Make sure you are using the recommended types of paper. (See Acceptable  
to run.  
paper and other print media on page 13.) Don't handle the paper until the ink is  
dry.  
Make sure you are using Brother Original Innobella™ ink.  
If you are using photo paper, make sure that you have set the correct paper type.  
If you are printing a photo from your PC, set the Media Type in the Basic tab of  
the printer driver.  
Stains appear on the reverse side  
or at the bottom of the page.  
Make sure the printer platen is not dirty with ink. (See Cleaning the machine’s  
Make sure you are using Brother Original Innobella™ ink.  
Make sure you are using the paper support flap. (See Loading paper and other  
The machine prints dense lines on Check Reverse Order in the Basic tab of the printer driver.  
the page.  
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Printing (continued)  
Difficulty  
Suggestions  
The printouts are wrinkled.  
In the printer driver Advanced tab, click Color Settings, and uncheck  
Bi-Directional Printing for Windows® or Bi-Directional Printing for Macintosh.  
Make sure you are using Brother Original Innobella™ ink.  
Cannot perform ‘2 in 1 ’ or ‘4 in 1 ’  
printing.  
Check that the paper size setting in the application and in the printer driver are the  
same.  
Print speed is too slow.  
Try changing the printer driver setting. The highest resolution needs longer data  
processing, sending and printing time. Try the other quality settings in the printer  
driver Basic tab. Also, click Colour Settings, and make sure you uncheck Colour  
Enhancement.  
Set the borderless feature off. Borderless printing is slower than normal printing.  
(See Printing for Windows® or Printing and Faxing for Macintosh in the Software  
User’s Guide on the CD-ROM.)  
Colour Enhancement is not  
working correctly.  
If the image data is not full colour in your application (such as 256 colour), Colour  
Enhancement will not work. Use at least 24 bit colour data with the Colour  
Enhancement feature.  
Photo paper does not feed  
properly.  
When you print on Brother photo paper, make sure you always load one additional  
sheet of photo paper first before loading the paper you want to print on.  
Clean the paper pick-up roller. (See Cleaning the paper pick-up rollers  
Machine feeds multiple pages.  
There is a paper jam.  
Make sure the paper is loaded correctly in the paper tray. (See Loading paper and  
Check that more than two types of paper are not loaded in the paper tray at any  
one time.  
See Printer jam or paper jam on page 62. Make sure the paper length guide is  
adjusted to the paper size. Do not extend the paper tray when you load A5 or  
smaller size paper.  
Printed pages are not stacked  
neatly.  
Make sure you are using the paper support flap. (See Loading paper and other  
Try to reduce the print resolution. (See Printing for Windows® or Printing and  
Faxing for Macintosh in the Software User’s Guide on the CD-ROM.)  
Machine does not print from  
Adobe® Illustrator®.  
Copying Difficulties  
Difficulty  
Suggestions  
Vertical streaks appear on copies. If you see vertical streaks on copies, clean the scanner. (See Cleaning the  
Fit to Page does not work properly. Make sure your source document is not skewed. Reposition the document and try  
again.  
56  
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Troubleshooting and Routine Maintenance  
Scanning Difficulties  
Difficulty  
Suggestions  
TWAIN/WIA errors appear when  
starting to scan.  
(Not available in Hong Kong and Taiwan)  
Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In  
PaperPort™11SE with OCR, click File, Scan or Get Photo and click Select to  
choose the Brother TWAIN/WIA driver.  
(Hong Kong users only)  
Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In  
Presto! PageManager with OCR, click File, Select Source and choose the  
Brother TWAIN/WIA driver.  
OCR does not work.  
Try increasing the scanner resolution.  
Fit to Page does not work properly. Make sure the document is not skewed on the scanner glass.  
Software Difficulties  
Difficulty  
Suggestions  
Cannot install software or print.  
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair  
and reinstall the software.  
‘Device Busy’  
Make sure the machine is not showing an error message on the LCD.  
Cannot print images from  
FaceFilter Studio.  
To use FaceFilter Studio, you must install the FaceFilter Studio application from  
the CD-ROM supplied with your machine. To install FaceFilter Studio see the  
Quick Setup Guide.  
B
Also, before you start FaceFilter Studio for the first time, you must make sure your  
Brother machine is turned on and connected to your computer. This will allow you  
to access all the functions of FaceFilter Studio.  
PhotoCapture Center™ Difficulties  
Difficulty  
Suggestions  
Removable Disk does not work  
correctly.  
1
Have you installed the Windows® 2000 update? If not, do the following:  
1) Unplug the USB cable.  
2) Install the Windows® 2000 update using one of the following methods.  
Install MFL-Pro Suite from the CD-ROM. (See the Quick Setup Guide.)  
Download the latest service pack from the Microsoft Web site.  
3) Wait about 1 minute after you restart the PC, and then connect the USB cable.  
Take out the memory card and put it back in again.  
2
3
If you have tried ‘Eject’ from within Windows®, take out the memory card  
before you continue.  
4
5
If an error message appears when you try to eject the memory card, it means  
the card is being accessed. Wait a while and then try again.  
If all of the above do not work, turn off your PC and machine, and then turn  
them on again. (You will have to unplug the power cord of the machine to turn  
it off.)  
Cannot access Removable Disk  
from Desktop icon.  
Make sure that you have correctly inserted the memory card.  
Part of my photo is missing when  
printed.  
Make sure that Borderless Printing and Cropping are turned off. (See Borderless  
57  
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Network Difficulties  
Difficulty  
Suggestions  
Cannot print over the Network.  
Make sure that your machine is powered on and is online and in Ready mode.  
Print a Network Configuration list (see Printing Reports on page 20.) and check  
the current Network settings printed in this list. Reconnect the LAN cable to the  
hub to verify that the cabling and network connections are good. If possible, try  
connecting the machine to a different port on your hub using a different cable. If  
the connections are good, the machine shows LAN Activefor 2 seconds.  
(If you are having Network problems, see the Network User’s Guide for more  
information.)  
(Windows® users only) Firewall settings on your PC may be rejecting the  
necessary network connection. Follow the instructions below to configure the  
Firewall. If you are using personal Firewall software, see the User’s Guide for your  
software or contact the software manufacturer.  
The network scanning feature does  
not work.  
For Windows® XP SP2 and Windows Vista® users, see Firewall settings in the  
Software User’s Guide on the CD-ROM.  
For Windows® XP SP1 user’s, please visit the Brother Solutions Center.  
<Windows® users>  
Your computer cannot find your  
machine.  
Firewall settings on your PC may be rejecting the necessary network connection.  
For detail, see the instruction above.  
<Macintosh users>  
Re-select your machine in the Device Selector application located in Macintosh  
HD/Library/Printers/Brother/Utilities/DeviceSelector or from the model list in  
ControlCenter2.  
58  
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Troubleshooting and Routine Maintenance  
Error and Routine Maintenance messages  
B
As with any sophisticated office product, errors may occur. If this happens, your machine identifies  
the error and shows an error message. The most common error and maintenance messages are  
shown below.  
You can correct most errors and routine maintenance messages by yourself. If you need more  
help, the Brother Solutions Center offers latest FAQs and troubleshooting tips.  
Error Message  
Cause  
Action  
B&W Print Only  
Replace XX Ink  
One or more of the colour ink  
Replace the ink cartridges. (See Replacing  
cartridges have reached the end the ink cartridges on page 64.)  
of their life. While this message  
appears on the LCD, each  
operation works in the following  
way:  
Printing  
If you click Greyscale in the  
Advanced tab of the printer  
driver you can use the  
machine as a monochrome  
printer for approximately four  
weeks depending on the  
number of pages you print.  
B
Copying  
If the paper type is set to  
Plain Paperor  
Inkjet Paperyou can  
make copies in monochrome.  
If the paper type is set to  
Other Glossy,Brother BP71  
or Transparency, the machine  
will stop all print operations. If you  
unplug the machine, or take out  
the ink cartridge, you cannot use  
the machine until you change to a  
new ink cartridge. (See Replacing  
Cannot Detect  
You installed a new ink too fast  
and machine did not detect it.  
Take out the new ink cartridge and reinstall  
it slowly until it clicks.  
If you are using non Brother  
Replace the cartridge with a Brother  
Original Ink the machine may not Original Ink Cartridge. If the error remains,  
detect the ink cartridge.  
contact your Brother dealer.  
An ink cartridge is not installed  
correctly.  
Take out the new ink cartridge and  
re-install it slowly until it clicks. (See  
59  
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Error Message  
Cause  
Action  
Cannot Print  
Replace XX Ink  
One or more of the ink cartridges Replace the ink cartridges. (See Replacing  
have reached the end of their life. the ink cartridges on page 64.)  
The machine will stop all print  
operations.  
Cover is Open  
The scanner cover is not closed  
completely.  
Lift the scanner cover and then close it  
again.  
Clean Unable XX  
The machine has a mechanical  
problem.  
Open the scanner cover and look inside  
the machine for any foreign objects. If the  
error message continues, disconnect the  
machine from the power source for several  
OR—  
A foreign object such as a clip or minutes and then reconnect it.  
ripped paper is in the machine.  
Close Ink Cover  
Data Remaining  
The ink cartridge cover is not  
completely closed.  
Firmly close the ink cartridge cover until it  
clicks.  
Print data is left in the machine's Press Stop/Exit. The machine will cancel  
memory.  
the job and clear it from the memory. Try to  
print again.  
High Temperature  
Init Unable XX  
The print head is too warm.  
Allow the machine to cool down.  
The machine has a mechanical  
problem.  
Open the scanner cover and look inside  
the machine for any foreign objects. If the  
error message continues, disconnect the  
machine from the power source for several  
minutes and then reconnect it.  
—OR—  
A foreign object such as a clip or  
ripped paper is in the machine.  
Ink Low Black  
Ink Low Yellow  
Ink Low Cyan  
One or more of the ink cartridges Order a new ink cartridge. You can  
are running out of ink.  
continue printing until the LCD shows  
Cannot Print.  
Ink Low Magenta  
Low Temperature  
Media Error  
The print head is too cold.  
Allow the machine to warm up.  
The memory card is either  
corrupted, incorrectly formatted,  
or there is a problem with the  
memory card.  
Put the card firmly into the slot again to  
make sure it is in the correct position. If the  
error remains, check the media drive (slot)  
of the machine by putting in another media  
card that you know is working.  
Media is Full.  
The memory card you are using  
already contains 999 files.  
Your machine can only save to your  
memory card if it contains less than 999  
files. Try deleting unused files to free some  
space and try again.  
No Cartridge  
No File  
An ink cartridge is not installed  
correctly.  
Take out the new ink cartridge and  
re-install it slowly until it clicks. (See  
The memory card in the media  
Put the correct memory card into the slot  
drive does not contain a .JPG file. again.  
60  
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Troubleshooting and Routine Maintenance  
Error Message  
Cause  
Action  
No Paper Fed  
The machine is out of paper or  
paper is not properly loaded in the  
paper tray, or the Jam Clean  
Cover is not closed properly.  
Do one of the following:  
Refill the paper in the paper tray, and  
then press Mono Start or  
Colour Start.  
Remove the paper and load it again  
and then press Mono Start or  
Colour Start. (See Loading paper and  
The paper is jammed in the  
machine.  
Remove the jammed paper by following  
Out of Memory  
The machine's memory is full.  
When copy operation is in progress, press  
Stop/Exit and wait until the other  
operations in progress finish and then try  
again.  
The memory card you are using  
Delete unused files from your memory  
does not have enough free space card to make some free space and then try  
to scan the documents. again.  
Paper Jam  
Paper is jammed in the machine. Open the Jam Clear Cover (at the back of  
the machine) and pull out the jammed  
paper by following the steps in Printer jam  
B
Make sure the paper length guide is  
adjusted to the correct paper size.  
Print Unable XX  
Scan Unable XX  
Wrong Paper Size  
The machine has a mechanical  
problem.  
Open the scanner cover and look inside  
the machine for any foreign objects. If the  
error message continues, disconnect the  
machine from the power source for several  
minutes and then reconnect it.  
—OR—  
A foreign object such as a clip or  
ripped paper is in the machine.  
The machine has a mechanical  
problem.  
Open the scanner cover and look inside  
the machine for any foreign objects. If the  
error message continues, disconnect the  
machine from the power source for several  
minutes and then reconnect it.  
—OR—  
A foreign object such as a clip or  
ripped paper is in the machine.  
Paper is not the correct size.  
Check that the Paper Size setting matches  
the size of paper in the tray. Load the  
correct size of paper, and then press  
Mono Start or Colour Start. (See Paper  
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d Open the Jam Clear Cover (1) at the  
back of the machine. Pull the jammed  
paper out of the machine.  
Printer jam or paper jam  
B
Take out the jammed paper depending on  
where it is jammed in the machine.  
a Pull the paper tray (1) out of the  
machine.  
1
1
b Pull out the jammed paper (1) and press  
Stop/Exit.  
1
c Reset the machine by lifting the scanner  
cover from the front of the machine and  
then close it.  
e Close the Jam Clear Cover.  
Make sure the cover is closed properly.  
If you cannot remove the jammed  
paper from the front of the machine,  
or the error message still appears on  
the LCD after you have removed the  
jammed paper, please go to the next  
step.  
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Troubleshooting and Routine Maintenance  
f Using both hands, use the finger holds  
on both sides of the machine to lift the  
scanner cover (1) until it locks securely  
in the open position.  
g Lift the scanner cover to release the  
lock (1). Gently push the scanner cover  
support down (2) and close the scanner  
cover (3) using both hands.  
Make sure that there is no jammed  
paper left inside the machine. Check  
both ends of the print carriage.  
1
2
3
1
h Slowly push the paper tray completely  
into the machine.  
IMPORTANT  
i While holding the paper tray in place,  
pull out the paper support (1) until it  
clicks and unfold the paper support  
flap (2).  
• If the paper is jammed under the print  
head, unplug the machine from the power  
source, and then move the print head to  
take out the paper.  
B
• If the print head is at the right corner as  
shown in the illustration, you cannot move  
the print head. Hold down Stop/Exit until  
the print head moves to the middle. Then  
unplug the machine from the power  
source, and take out the paper.  
2
1
IMPORTANT  
DO NOT use the paper support flap for  
Legal paper.  
• If ink gets on your skin or clothing  
immediately wash it off with soap or  
detergent.  
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Routine maintenance  
B
IMPORTANT  
Brother multifunction machines are  
designed to work with ink of a particular  
specification and will work to a level of  
optimum performance and reliability when  
used with genuine Brother Original ink  
cartridges. Brother cannot guarantee this  
optimum performance and reliability if ink  
or ink cartridges of other specifications are  
used. Brother does not therefore  
Replacing the ink cartridges  
B
Your machine is equipped with an ink dot  
counter. The ink dot counter automatically  
monitors the level of ink in each of the 4  
cartridges. When the machine detects an ink  
cartridge is running out of ink, the machine  
will tell you with a message on the LCD.  
recommend the use of cartridges other  
than genuine Brother Original cartridges  
or the refilling of used cartridges with ink  
from other sources. If damage is caused  
to the print head or other parts of this  
machine as a result of using other brands  
of ink or ink cartridges, any repairs  
required as a result may not be covered by  
the warranty.  
Note  
For example, when one of the ink  
cartridge is nearly empty, the LCD will  
display Ink Low(name of colour).  
You should purchase a replacement  
cartridge in preparation for when the  
machine indicates the colour is completely  
empty.  
When one of the ink cartridge is empty,  
the LCD will display Cannot Printor  
B&W Print Only.  
You should only replace the actual ink  
cartridge when this message  
Cannot Printor B&W Print Only  
appears on the LCD.  
The LCD will tell you which ink cartridge is low  
or needs replacing. Be sure to follow the LCD  
prompts to replace the ink cartridges in the  
correct order.  
Even though the machine tells you to replace  
an ink cartridge, there will be a small amount  
of ink left in the ink cartridge. It is necessary  
to keep some ink in the ink cartridge to  
prevent air from drying out and damaging the  
print head assembly.  
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Troubleshooting and Routine Maintenance  
a Open the ink cartridge cover.  
If one or more ink cartridges have  
reached the end of their life, for example  
Black, the LCD shows Cannot Print  
and Replace BK Ink.  
d Turn the green knob on the protective  
yellow cap clockwise until it clicks as to  
release the seal vacuum, then remove  
the cap (1).  
b Press the lock release lever as shown to  
release the cartridge indicated on the  
LCD. Remove the cartridge from the  
machine.  
1
B
e Each colour has its own correct position.  
Insert the ink cartridge in the direction of  
the arrow on the label.  
c Open the new ink cartridge bag for the  
colour shown on the LCD, and then take  
out the ink cartridge.  
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f Gently push the ink cartridge until it  
clicks, and then close the ink cartridge  
cover.  
IMPORTANT  
• DO NOT take out ink cartridges if you do  
not need to replace them. If you do so, it  
may reduce the ink quantity and the  
machine will not know the quantity of ink  
left in the cartridge.  
• DO NOT touch the cartridge insertion  
slots. If you do so, the ink may stain your  
skin.  
• If ink gets on your skin or clothing  
immediately wash it off with soap or  
detergent.  
• If you mix the colours by installing an ink  
cartridge in the wrong position, clean the  
print head several times after correcting  
the cartridge installation.  
g The machine will automatically reset the  
ink dot counter.  
• Once you open an ink cartridge, install it in  
the machine and use it up within six  
months of installation. Use unopened ink  
cartridges by the expiration date written on  
the cartridge package.  
Note  
• If you replaced an ink cartridge, for  
example Black, the LCD may ask you to  
verify that it was a brand new one  
(Did You Change Blck?). For each  
new cartridge you installed, press a (Yes)  
to automatically reset the ink dot counter  
for that colour. If the ink cartridge you  
installed is not a brand new one, be sure  
to press b (No).  
• DO NOT dismantle or tamper with the ink  
cartridge, this can cause the ink to leak out  
of the cartridge.  
• If the LCD shows No Cartridgeor  
Cannot Detectafter you install the ink  
cartridge, check that the ink cartridges are  
installed correctly.  
CAUTION  
If ink gets in your eyes, wash them out with  
water at once and call a doctor if you are  
concerned.  
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Troubleshooting and Routine Maintenance  
d Wipe the inside and outside of the paper  
Cleaning the outside of the  
machine  
tray with a soft cloth to remove dust.  
B
IMPORTANT  
• Use neutral detergents. Cleaning with  
volatile liquids such as thinner or benzine  
will damage the outside surface of the  
machine.  
• DO NOT use cleaning materials that  
contain ammonia.  
• DO NOT use isopropyl alcohol to remove  
dirt from the control panel. It may crack the  
panel.  
e Close the output paper tray cover and  
slowly push the paper tray completely  
into the machine.  
Clean the outside of the machine as  
follows:  
Cleaning the scanner glass  
B
a Pull the paper tray (1) completely out of  
the machine.  
a Lift the document cover (1). Clean the  
scanner glass (2) and white plastic (3)  
with a soft lint-free cloth moistened with  
a non-flammable glass cleaner.  
B
1
1
3
b Wipe the outside of the machine with a  
soft cloth to remove dust.  
2
c Lift the output paper tray cover and  
remove anything that is stuck inside the  
paper tray.  
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Cleaning the machine’s  
printer platen  
Cleaning the paper pick-up  
rollers  
B
B
a Pull the paper tray completely out of the  
CAUTION  
machine.  
Be sure to unplug the machine from the  
electrical socket before cleaning the printer  
platen (1).  
b Unplug the machine from the electrical  
socket and open the Jam Clear  
Cover (1) at the back of the machine.  
a Lift the scanner cover until it locks  
securely into the open position.  
b Clean the machine’s printer platen (1)  
and the area around it, wiping off any  
scattered ink with a soft, dry, lint-free  
cloth.  
1
c Clean the Paper Pick-up Roller (1) with  
isopropyl alcohol on a cotton swab.  
1
1
d Close the Jam Clear Cover.  
Make sure the cover is closed correctly.  
e Put the paper tray firmly back in the  
machine.  
f Re-connect the power cord.  
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Troubleshooting and Routine Maintenance  
Cleaning the print head  
B
Checking the print quality  
B
To maintain good print quality, the machine  
will automatically clean the print head when  
needed. You can start the cleaning process  
manually if there is a print quality problem.  
If faded or streaked colours and text appear  
on your output, some of the nozzles may be  
clogged. You can check this by printing the  
Print Quality Check Sheet and looking at the  
nozzle check pattern.  
Clean the print head and ink cartridges if you  
get a horizontal line or blank text in the text or  
graphics on your printed pages. You can  
clean Black only, three colours at a time  
(Cyan/Yellow/Magenta), or all four colours at  
once.  
a Press Ink Management.  
b Press a or b to choose Test Print.  
Press OK.  
c Press a or b to choose  
Print Quality.  
Press OK.  
Cleaning the print head consumes ink.  
Cleaning too often uses ink unnecessarily.  
IMPORTANT  
d Press Colour Start.  
The machine begins printing the Print  
Quality Check Sheet.  
DO NOT touch the print head. Touching  
the print head may cause permanent  
damage and may void the print head's  
warranty.  
e Check the quality of the four colour  
blocks on the sheet.  
B
f The LCD asks you if the quality of the  
a Press Ink Management.  
four colours are OK.  
b Press a or b to choose Cleaning.  
Press OK.  
Is Quality OK?  
a Yes b No  
c Press a or b to choose Black, Coloror  
All.  
g Do one of the following:  
Press OK.  
If all lines are clear and visible, press  
a to choose Yes, and go to step k.  
The machine cleans the print head.  
When cleaning is finished, the machine  
will go back to standby mode  
automatically.  
If you can see missing short lines as  
shown below, press b to choose No.  
Note  
OK  
Poor  
If you clean the print head at least five  
times and the print has not improved, try  
installing a new Genuine Brother Original  
Innobella™ ink cartridge for each problem  
colour. Try cleaning the print head again  
up to five more times. If the print has not  
improved call your Brother dealer.  
h The LCD asks you if the print quality is  
OK for black and three colours.  
Black OK?  
a Yes b No  
Press a (Yes) or b (No).  
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i The LCD asks you if you want to start  
Checking the print alignment  
B
cleaning.  
You may need to adjust the print alignment  
after transporting the machine, if your printed  
text becomes blurred or images become  
faded.  
Start Cleaning?  
a Yes b No  
Press a (Yes).  
The machine starts cleaning the print  
head.  
a Press Ink Management.  
b Press a or b to choose Test Print.  
Press OK.  
j After cleaning is finished, press  
Colour Start.  
c Press a or b to choose Alignment.  
Press OK.  
The machine starts printing the Print  
Quality Check Sheet again and then  
return to step e.  
d Press Mono Start or Colour Start.  
The machine starts printing the  
Alignment Check Sheet.  
k Press Stop/Exit.  
If you repeat this procedure at least five  
times and the print quality is still poor,  
replace the ink cartridge for the clogged  
colour.  
Is Alignment OK?  
a Yes b No  
After replacing the ink cartridge, check  
the print quality. If the problem still  
exists, repeat the cleaning and test print  
procedures at least five times for the  
new ink cartridge. If ink is still missing,  
call your Brother dealer.  
e Check the 600 dpi and 1200 dpi test  
prints to see if number 5 most closely  
matches number 0.  
If the number 5 samples of both the  
600 dpi and 1200 dpi test prints are  
the best matches, press a (Yes) to  
finish Alignment Check, and go to  
step h.  
IMPORTANT  
DO NOT touch the print head. Touching  
the print head may cause permanent  
damage and may void the print head's  
warranty.  
If another test print number is a  
better match for either 600 dpi or  
1200 dpi, press b (No) to choose it.  
f For 600 dpi, press a or b to select the  
number of the test print that most closely  
matches the number 0 sample (1-8).  
Note  
600dpi Adjust  
Select Best #5  
i
Press OK.  
When a print head  
nozzle is clogged  
the printed  
sample looks like  
this.  
After the print  
head nozzle is  
cleaned, the  
horizontal lines  
are gone.  
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Troubleshooting and Routine Maintenance  
g For 1200 dpi, press a or b to select the  
number of the test print that most closely  
matches the number 0 sample (1-8).  
Machine Information  
B
Checking the serial number  
B
1200dpi Adjust  
You can see the machine’s serial number on  
the LCD.  
Select Best #5  
Press OK.  
a Press Menu.  
h Press Stop/Exit.  
b Press a or b to choose  
5.Machine Info.  
Press OK.  
Checking the ink volume  
B
You can check the ink that is left in the  
cartridge.  
c Press a or b to choose 1.Serial No.  
Press OK.  
XXXXXXXXX  
a Press Ink Management.  
d Press Stop/Exit.  
b Press a or b to choose Ink Volume.  
Press OK.  
The LCD shows the ink volume.  
Reset  
B
BK:-ooooonn+  
e
B
The following reset functions are available:  
c Press a or b to choose the colour you  
1 Network  
want to check.  
You can reset the print server back to its  
default factory settings such as the  
password and IP address information.  
d Press Stop/Exit.  
Note  
2 All Settings  
You can check the ink volume from your  
You can reset all the machine settings  
back to the settings that were set at the  
factory.  
computer. (See Printing for Windows® or  
Printing and Faxing for Macintosh in the  
Software User’s Guide on the CD-ROM.)  
Brother strongly recommends you use this  
operation when you dispose of the  
machine.  
Note  
Unplug the interface cable before you  
choose Networkor All Settings.  
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How to reset  
B
Packing and shipping  
the machine  
B
a Press Menu.  
When you transport the machine, use the  
packing materials that came with your  
machine. Follow the instructions below to  
properly pack your machine. Damage caused  
to your machine during transit is not covered  
by your warranty.  
b Press a or b to choose  
0.Initial Setup.  
Press OK.  
c Press a or b to choose 4.Reset.  
Press OK.  
d Press a or b to choose the reset you  
IMPORTANT  
It is important to allow the machine to  
‘park’ the print head after a print job. Listen  
carefully to the machine before  
unplugging it to make sure that all  
mechanical noise has stopped. Not  
allowing the machine to finish this parking  
process may lead to print problems and  
possible damage to the print head.  
want.  
Press OK.  
e Press a or b to choose a Resetor  
b Exit.  
f Press a to confirm.  
a Open the ink cartridge cover.  
b Press the lock release lever to release  
the ink cartridge and take out all the ink  
cartridges. (See Replacing the ink  
c Install the green protective part and then  
close the ink cartridge cover.  
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Troubleshooting and Routine Maintenance  
f Lift the scanner cover (1) to release the  
IMPORTANT  
• Make sure that the plastic tabs on both  
sides of the green protective part (1) have  
securely clicked into place (2).  
lock. Gently push the scanner cover  
support down (2) and close the scanner  
cover (3).  
1
2
3
1
2
g Wrap the machine in the bag.  
• If you are not able to find the green  
protective part, DO NOT remove the ink  
cartridges before shipping. It is essential  
that the machine be shipped with either  
the green protective part or the ink  
cartridges in position. Shipping without  
them will cause damage to your machine  
and may void your warranty. When  
travelling with the ink cartridges still in the  
machine please keep the machine upright  
as this will protect the machine from  
leakage.  
B
d Unplug the machine from the electrical  
socket.  
e Using both hands, use the plastic tabs  
on both sides of the machine to lift the  
scanner cover until it locks securely into  
the open position. Then unplug the  
interface cable from the machine, if it is  
connected.  
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h Pack the machine and the printed  
materials in the original carton with the  
original packing material as shown  
below. Do not pack the used ink  
cartridges in the carton.  
i Close the carton and tape it shut.  
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Menu and Features  
C
C
On-screen  
programming  
Menu keys  
C
C
Your machine is designed to be easy to  
operate with LCD on-screen programming  
using the menu keys. User-friendly  
programming helps you take full advantage of  
all the menu selections your machine has to  
offer.  
Since your programming is done on the LCD,  
we have created step-by-step on-screen  
instructions to help you program your  
machine. All you need to do is follow the  
instructions as they guide you through the  
menu selections and programming options.  
Access the menu.  
Scroll through the current menu  
level.  
Menu table  
C
Go to the next menu level.  
Accept an option.  
You can program your machine by using the  
menu table that begins on page 77. These  
pages list the menu selections and options.  
Exit the menu or stop the current  
operation.  
C
Memory storage  
C
Your menu settings are stored permanently,  
and in the event of a power failure will not be  
lost. Temporary settings (for example,  
Contrast) will be lost.  
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To access the menu mode:  
a Press Menu.  
b Choose an option.  
You can scroll more quickly through  
each menu level by pressing a or b for  
the direction you want.  
1.Copy  
2.PhotoCapture  
3.Network  
4.Print Reports  
5.Machine Info.  
0.Initial Setup  
c Press OK when that option appears on  
the LCD.  
The LCD will then show the next menu  
level.  
d Press a or b to scroll to your next menu  
selection.  
e Press OK.  
When you finish setting an option, the  
LCD shows Accepted.  
f Press Stop/Exit.  
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Menu and Features  
Menu Table  
C
The menu table will help you understand the menu selections and options that are found in the  
machine's programs. The factory settings are shown in Bold with an asterisk.  
Choose & OK  
Choose & OK  
to accept  
to exit  
Main Menu  
Submenu  
Menu Selections  
Options  
Descriptions  
Page  
1.Copy  
1.Paper Type  
Plain Paper*  
Inkjet Paper  
Brother BP71  
Other Glossy  
Sets the type of paper in  
the paper tray.  
Transparency  
Letter  
2.Paper Size  
Sets the size of the paper 28  
in the paper tray.  
Legal  
A4*  
C
A5  
10x15cm  
Best  
3.Quality  
Chooses the copy  
resolution for your type of  
document.  
Normal*  
Fast  
4.Brightness  
-nnnno+  
-nnnon+  
-nnonn+*  
-nonnn+  
Adjusts the brightness for 26  
copies.  
-onnnn+  
-nnnno+  
5.Contrast  
Adjusts the contrast for  
copies.  
-nnnon+  
-nnonn+*  
-nonnn+  
-onnnn+  
The factory settings are shown in Bold with an asterisk.  
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Main Menu  
Submenu  
Menu Selections  
Options  
Descriptions  
Page  
2.PhotoCapture  
1.Print Quality  
Normal  
Selects the print quality.  
Photo*  
2.Paper Type  
3.Paper Size  
4.Print Size  
Plain Paper  
Inkjet Paper  
Brother BP71  
Other Glossy*  
Letter  
Selects the paper type.  
Selects the paper size.  
A4  
10 x 15cm*  
13 x 18cm  
8 x 10cm  
9 x 13cm  
10 x 15cm  
13 x 18cm  
15 x 20cm  
Max. Size*  
Selects the print size.  
(Appears when A4 or  
Letter is selected in the  
Paper Size menu.)  
The factory settings are shown in Bold with an asterisk.  
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Menu and Features  
Main Menu  
2.PhotoCapture  
(Continued)  
Submenu  
Menu Selections  
Options  
Descriptions  
Adjusts the brightness.  
Page  
5.Color Enhance Enhance:On  
Enhance:Off*  
1.Brightness  
-nnnno+  
-nnnon+  
-nnonn+*  
-nonnn+  
-onnnn+  
2.Contrast  
Adjusts the contrast.  
-nnnno+  
-nnnon+  
-nnonn+*  
-nonnn+  
-onnnn+  
3.White Balance  
Adjusts the hue of the  
white areas.  
-nnnno+  
-nnnon+  
-nnonn+*  
-nonnn+  
-onnnn+  
4.Sharpness  
Enhances the detail of the 37  
image.  
-nnnno+  
C
-nnnon+  
-nnonn+*  
-nonnn+  
-onnnn+  
5.Color Density  
Adjusts the total amount  
of colour in the image.  
-nnnno+  
-nnnon+  
-nnonn+*  
-nonnn+  
-onnnn+  
The factory settings are shown in Bold with an asterisk.  
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Main Menu  
2.PhotoCapture  
(Continued)  
Submenu  
Menu Selections  
Options  
On*  
Descriptions  
Page  
6.Cropping  
Crops the image around  
the margin to fit the paper  
size or print size. Turn this  
feature off if you want to  
print whole images or  
prevent unwanted  
Off  
cropping.  
7.Borderless  
8.Date Print  
On*  
Expands the printable  
area to fit the edges of the  
paper.  
Off  
On  
Prints the date on your  
photo.  
Off*  
0.Scan to Media 1.Quality  
B/W 200x100 dpi  
B/W 200 dpi  
Color 150 dpi*  
Color 300 dpi  
Color 600 dpi  
Selects the Scan  
resolution for your type of  
document.  
2.B/W File Type TIFF*  
PDF  
Selects the default file  
format for black and white  
scanning.  
3.ColorFile Type PDF*  
Selects the default file  
format for colour  
scanning.  
JPEG  
The factory settings are shown in Bold with an asterisk.  
Network menu  
Level1  
Level2  
Level3  
Level4  
Options  
Descriptions  
3.Network  
1.Wired LAN  
1.TCP/IP  
1.BOOT Method Auto*  
Chooses the  
BOOT method  
that best suits  
your needs.  
Static  
RARP  
BOOTP  
DHCP  
2.IP Address  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the IP  
address.  
3.Subnet Mask [000-255].  
[000-255].  
Enter the Subnet  
mask.  
[000-255].  
[000-255]  
See Network User's Guide on the CD-ROM.  
The factory settings are shown in Bold with an asterisk.  
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Menu and Features  
Level1  
Level2  
Level3  
Level4  
Options  
Descriptions  
3.Network  
(Continued)  
1.Wired LAN  
(Continued)  
1.TCP/IP  
(Continued)  
4.Gateway  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the  
Gateway  
address.  
5.Node Name  
BRNXXXXXXXXXXXX You can see the  
current Node  
name.  
6.WINS Config Auto*  
Chooses the  
WINS  
configuration  
mode.  
Static  
7.WINS Server (Primary)  
Specifies the IP  
000.000.000.000 address of the  
primary or  
(Secondary)  
secondary  
000.000.000.000  
server.  
8.DNS Server (Primary)  
Specifies the IP  
000.000.000.000 address of the  
primary or  
(Secondary)  
secondary  
000.000.000.000  
server.  
9.APIPA  
On*  
Automatically  
allocates the IP  
address from the  
link-localaddress  
range.  
Off  
C
2.Ethernet  
Auto*  
Chooses the  
Ethernet link  
mode.  
100B-FD  
100B-HD  
10B-FD  
10B-HD  
3.MAC Address  
You can see your  
machine's MAC  
address from the  
control panel.  
See Network User's Guide on the CD-ROM.  
The factory settings are shown in Bold with an asterisk.  
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Level1  
Level2  
Level3  
Level4  
Options  
Descriptions  
3.Network  
(Continued)  
2.WLAN  
1.TCP/IP  
1.BOOT Method Auto*  
Chooses the  
BOOT method  
that best suits  
your needs.  
Static  
RARP  
BOOTP  
DHCP  
2.IP Address  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the IP  
address.  
3.Subnet Mask [000-255].  
[000-255].  
Enter the Subnet  
mask.  
[000-255].  
[000-255]  
4.Gateway  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the  
Gateway  
address.  
5.Node Name  
BRWXXXXXXXXXXXX You can see the  
current Node  
name.  
6.WINS Config Auto*  
Chooses the  
WINS  
configuration  
mode.  
Static  
7.WINS Server (Primary)  
Specifies the IP  
000.000.000.000 address of the  
primary or  
(Secondary)  
secondary  
000.000.000.000  
server.  
8.DNS Server (Primary)  
Specifies the IP  
000.000.000.000 address of the  
primary or  
(Secondary)  
secondary  
000.000.000.000  
server.  
9.APIPA  
On*  
Automatically  
allocates the IP  
address from the  
link-local address  
range.  
Off  
See Network User's Guide on the CD-ROM.  
The factory settings are shown in Bold with an asterisk.  
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Menu and Features  
Level1  
Level2  
Level3  
Level4  
Options  
Descriptions  
3.Network  
(Continued)  
2.WLAN  
2.Setup Wizard  
You can  
configure your  
print server.  
(Continued)  
3.SES/WPS/AOSS  
4.WPS w/PIN Code  
You can easily  
configure your  
wireless network  
settings using the  
one-button push  
method.  
You can easily  
configure your  
wireless network  
settings using  
WPS with a PIN  
code.  
5.WLAN Status 1.Status  
2.Signal  
You can see the  
current wireless  
network status.  
You can see the  
current wireless  
network signal  
strength.  
3.SSID  
You can see the  
current SSID.  
4.Comm. Mode  
You can see the  
current  
C
Communication  
Mode.  
6.MAC Address  
You can see your  
machine's MAC  
address from the  
control panel.  
3.Network I/F  
0.Network Reset  
Wired LAN*  
You can choose  
the network  
connection type.  
WLAN  
Restores all  
wired and  
wireless network  
settings to the  
factory default.  
See Network User's Guide on the CD-ROM.  
The factory settings are shown in Bold with an asterisk.  
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Main Menu  
Submenu  
Menu Selections  
Options  
Descriptions  
Page  
4.Print  
Reports  
1.Help List  
2.User Settings  
You can print these lists  
and report.  
3.Network  
Config  
Lists your Network  
settings.  
5.Machine  
Info.  
1.Serial No.  
Lets you check the serial 71  
number of your machine.  
0.Initial  
Setup  
1.Date&Time  
Puts the date and time on See  
your machine.  
Quick  
Setup  
Guide.  
2.LCD Contrast  
3.Sleep Mode  
Light  
Adjusts the contrast of the 19  
LCD.  
Dark*  
1 Min  
You can choose how long 19  
the machine must be idle  
before it goes into sleep  
mode.  
2 Mins  
3 Mins  
5 Mins*  
10 Mins  
30 Mins  
60 Mins  
4.Reset  
1.Network  
Resets the print server  
back to its factory default  
settings, such as the  
password and IP address  
information.  
2.All Settings  
Resets all the machine's  
settings back to the  
settings that were set at  
the factory.  
0.Local Language  
(Choose the  
Allows you to change the 19  
language you want to LCD language for your  
use.) country.  
The factory settings are shown in Bold with an asterisk.  
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Menu and Features  
Copy Quality (  
)
Level1  
Level2  
Level3  
Options  
Descriptions  
Page  
Fast  
Choose the Copy  
resolution for your type of  
document.  
Normal*  
Best  
The factory settings are shown in Bold with an asterisk.  
Enlarge/Reduce (  
)
Level1  
Level2  
Level3  
Options  
Descriptions  
Page  
Fit to Page  
You can choose the  
enlargement and  
reduction ratio for your  
type of document.  
Custom(25-400%)  
198% 10x15cmiA4  
186%10x15cmiLTR  
142% A5iA4  
100%*  
97% LTRiA4  
93% A4iLTR  
83%  
C
69% A4iA5  
47% A4i10x15cm  
The factory settings are shown in Bold with an asterisk.  
Copy Options (  
)
Level1  
Level2  
Level3  
Options  
Descriptions  
Page  
Paper Type  
Plain Paper*  
Inkjet Paper  
Brother BP71  
Other Glossy  
Transparency  
A4*  
Choose the paper type  
that matches the paper in  
the tray.  
Paper Size  
Choose the paper size  
that matches the paper in  
the tray.  
A5  
10(W) x 15(H)cm  
Letter  
Legal  
The factory settings are shown in Bold with an asterisk.  
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Level1  
Level2  
Level3  
Options  
-nnnno+  
-nnnon+  
-nnonn+*  
-nonnn+  
Descriptions  
Page  
Brightness  
Adjusts the brightness of 26  
copies.  
-onnnn+  
Page Layout  
Off(1 in 1)*  
You can make N in 1 or  
Poster copies.  
2 in 1 (P)  
2 in 1 (L)  
4 in 1 (P)  
4 in 1 (L)  
Poster(3 x 3)  
The factory settings are shown in Bold with an asterisk.  
Scan (  
)
Level1  
Option1  
Option2  
Option3  
Descriptions  
Page  
Scan to E-mail  
Scan to Image  
Scan to OCR  
Scan to File  
You can scan a monochrome See  
or a colour document into  
your E-mail application.  
Software  
User's  
Guide  
on the  
You can scan a colour picture  
into your graphics  
application.  
CD-ROM.  
You can have your text  
document converted to an  
editable text file.  
You can scan a monochrome  
or a colour document into  
your computer.  
Scan to Media Scan Quality  
(when a memory  
card is inserted)  
File Type  
You can choose the scan  
resolution and file format for  
your document.  
The factory settings are shown in Bold with an asterisk.  
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Menu and Features  
Photo Capture (  
)
Level1  
Level2  
Level3  
Options  
Descriptions  
Page  
Print Index  
6 Images/  
Line  
Paper Type Plain Paper*  
Inkjet Paper  
Brother BP71  
Other Glossy  
Paper Size A4*  
Letter  
You can print a thumbnail 32  
page.  
5 Images/  
Line  
Print Images  
You can print an indivisual 32  
image.  
The factory settings are shown in Bold with an asterisk.  
Ink Management (  
)
Level1  
Level2  
Level3  
Options  
Print Quality  
Alignment  
Black  
Descriptions  
Page  
Test Print  
Lets you check the print  
quality or alignment.  
Cleaning  
Lets you clean the print  
head.  
Color  
All  
C
Ink Volume  
Lets you check the  
available ink volume.  
The factory settings are shown in Bold with an asterisk.  
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Specifications  
D
D
General  
D
Printer Type  
Print Method  
Inkjet  
Black:  
Colour:  
Piezo with 94 × 1 nozzle  
Piezo with 94 × 3 nozzles  
Memory Capacity  
32 MB  
LCD (Liquid Crystal Display) 16 characters × 1 line  
Power Source  
(Taiwan)  
AC 110 V 50/60 Hz  
(Other Countries)  
AC 100 to 120 V 50/60 Hz  
Power Consumption  
Off Mode:  
Sleep Mode:  
Standby:  
Average 0.5 W  
Average 3 W  
Average 5 W  
Average 21 W  
Operating:  
Dimensions  
365 mm  
150 mm  
390 mm  
360 mm  
450 mm  
Weight  
Noise  
7.1kg  
50 dB or less 1  
Operating:  
Temperature  
Operating:  
10 - 35°C  
Best Print Quality: 20 - 33°C  
Operating: 20 - 80% (without condensation)  
Humidity  
Best Print Quality: 20 - 80% (without condensation)  
100 Sheets 80 gsm  
Paper Tray  
1
This depends on printing conditions.  
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Specifications  
Print media  
D
Paper Input  
Paper Tray  
Paper type:  
Plain paper, inkjet paper (coated paper), glossy paper 1,  
transparency 1 2 and envelopes  
Paper size:  
Letter, Legal, Executive, A4, A5, A6, JIS B5, envelopes  
(commercial No.10, DL, C5, Monarch, JE4),  
Photo 10 × 15 cm, Photo 2L 13 × 18 cm,  
Index card and Postcard 3  
Width: 100 mm - 215.9 mm  
Length: 150 mm - 355.6 mm  
For more details, see Paper weight, thickness and  
Maximum paper tray capacity:  
Approx. 100 sheets of 80 gsm plain paper  
Paper Output  
Up to 50 sheets of A4 plain paper (face up print delivery to  
the output paper tray) 1  
1
For glossy paper or transparencies, we recommend removing printed pages from the output paper tray immediately  
after they exit the machine to avoid smudging.  
2
3
Use only transparencies recommended for inkjet printing.  
D
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Copy  
D
Colour/Monochrome  
Document Size  
Yes/Yes  
Scanner Glass Width: Max. 215.9 mm  
Scanner Glass Length: Max. 297 mm  
Stacks up to 99 pages  
Multiple Copies  
Enlarge/Reduce  
Copy Speed  
25% to 400% (in increments of 1%)  
Monochrome: Up to 22 pages/minute (A4 paper) 1  
Colour: Up to 20 pages/minute (A4 paper) 1  
Resolution  
(Monochrome)  
Scans up to 1200×1200 dpi  
Prints up to 1200×1200 dpi  
(Colour)  
Scans up to 600×1200 dpi  
Prints up to 600×1200 dpi  
1
Based on Brother standard pattern (Fast mode/Stack Copy). Copy speeds vary with the complexity of the document.  
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Specifications  
PhotoCapture Center™  
D
Compatible Media 1  
Memory Stick™  
Memory Stick PRO™  
Memory Stick Micro™ (M2™) with adapter  
Memory Stick Duo™ with adapter  
SD 2  
SDHC 3  
microSD with adapter  
miniSD™ with adapter  
xD-Picture Card™ 4  
Up to 1200×2400 dpi  
DPOF, Exif DCF  
Resolution  
File Extension  
(Media Format)  
(Image Format)  
Photo Print: JPEG 5  
Scan to Media: JPEG, PDF (Colour)  
TIFF, PDF (Monochrome)  
Number of Files  
Up to 999 files in the memory card  
(The folder inside memory cards is also counted.)  
Folder  
File must be in the 4th folder level of the memory card.  
Letter, A4, Photo 10×15 cm, Photo 2L (13×18 cm) 6  
Borderless  
D
1
2
3
4
Memory cards and adapters are not included.  
16 MB to 2 GB  
4 GB to 16 GB  
xD-Picture Card™ Conventional Card from 16 MB to 512 MB  
xD-Picture Card™ Type M from 256 MB to 2 GB  
xD-Picture Card™ Type M+ 256 MB and 2 GB  
xD-Picture Card™ Type H from 256 MB to 2 GB  
5
6
Progressive JPEG format is not supported.  
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Scanner  
D
Colour/Monochrome  
TWAIN Compliant  
Yes/Yes  
Yes (Windows® 2000 Professional/Windows® XP/  
Windows® XP Professional x64 Edition/Windows Vista®)  
Mac OS X 10.3.9 or greater 1  
Yes (Windows® XP 2/Windows Vista®)  
36 bit colour Processing (Input)  
WIA Compliant  
Colour Depth  
(Actual Input: 30 bit colour/Actual Output: 24 bit colour) 3  
24 bit colour Processing (Output)  
Up to 19200 × 19200 dpi (interpolated) 3  
Up to 1200 × 2400 dpi (optical) (Scanner Glass)  
Monochrome: Up to 3.44 sec.  
Colour: Up to 4.83 sec.  
Resolution  
Scanning Speed  
(A4 size in 100 × 100 dpi)  
Document Size  
Scanner Glass Width: Max. 215.9 mm  
Scanner Glass Length: Max. 297 mm  
Up to 210 mm  
Scanning Width  
Greyscale  
256 levels  
1
For the latest driver updates, visit http://solutions.brother.com.  
2
Windows® XP in this User’s Guide includes Windows® XP Home Edition, Windows® XP Professional, and Windows®  
XP Professional x64 Edition.  
3
Maximum 1200 × 1200 dpi scanning when using the WIA Driver for Windows® XP, and Windows Vista®  
(resolution up to 19200 × 19200 dpi can be selected by using the Brother scanner utility)  
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Specifications  
Printer  
D
Windows® 2000 Professional/Windows® XP/  
Printer Driver  
Windows® XP Professional x64 Edition/Windows Vista® driver  
supporting Brother Native Compression mode  
Mac OS X 10.3.9 or greater 1: Brother Ink driver  
Up to 1200 × 6000 dpi  
1200 × 2400 dpi  
Resolution  
1200 × 1200 dpi  
600 × 1200 dpi  
600 × 600 dpi  
600 × 300 dpi  
450 × 150 dpi (Mono)  
600 × 150 dpi (Colour)  
Monochrome: Up to 33 pages/minute 2  
Colour: Up to 27 pages/minute 2  
Print Speed  
204 mm (210 mm) 3 (A4 size)  
Printing Width  
Borderless  
Letter, A4, A6, Photo (10×15 cm), Index Card,  
Photo 2L (13×18 cm), Postcard 1 4  
1
For the latest driver updates, visit http://solutions.brother.com.  
D
2
Based on Brother standard pattern.  
A4 size in draft mode.  
3
4
When Borderless feature is set to On.  
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Interfaces  
D
USB 1 2  
A USB 2.0 interface cable that is no longer than 2.0 m  
Ethernet UTP cable category 5 or greater  
LAN cable 3  
Wireless LAN  
Your machine supports IEEE 802.11b/g wireless communication  
with your wireless LAN using Infrastructure mode or a wireless  
Peer-to-Peer connection in Ad-hoc Mode.  
1
Your machine has a Full-speed USB 2.0 interface. This interface is compatible with Hi-Speed USB 2.0; however, the  
maximum data transfer rate will be 12 Mbits/s. The machine can also be connected to a computer that has a USB 1.1  
interface.  
2
3
Third party USB ports are not supported.  
See Network (LAN) on page 97 and the Network User's Guide for detailed network specifications.  
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Specifications  
Computer requirements  
D
SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS  
Processor  
Computer Platform Supported PC  
Minimum Recommended Hard Disk  
& Operating  
System Version  
PC  
Software  
Functions  
Interface Minimum  
Speed  
RAM  
RAM  
Space to install  
For  
For  
Drivers Applications  
®
®
®
Windows  
Windows  
2000  
Printing,  
USB  
Intel  
64 MB 256 MB 110 MB 340 MB  
®
Operating  
Scanning,  
Removable  
Pentium II or  
equivalent  
10/100  
System  
Professional  
®
Base-Tx  
(Ethernet),  
Wireless  
802.11b/g  
Disk  
Windows XP  
128 MB  
110 MB 340 MB  
Home  
®
Windows XP  
Professional  
®
®
Windows XP  
64-bit(Intel 64 256 MB 512 MB 110 MB 340 MB  
x64 Edition  
or AMD64)  
supported CPU  
®
Windows  
Vista® 2  
Intel  
512 MB 1 GB 600 MB 530 MB  
®
Pentium 4 or  
equivalent  
®
64-bit(Intel 64  
or AMD64)  
supported CPU  
Macintosh  
Operating  
System  
Mac OS X  
10.3.9 - 10.4.3 Scanning,  
Removable  
Printing,  
USB 3  
PowerPC G4/G5 128 MB 256 MB 80 MB 400 MB  
D
10/100  
PowerPC  
G3 350MHz  
Base  
-
Tx  
Disk  
(Ethernet),  
Wireless  
802.11b/g  
MacOSX 10.4.4  
or greater  
PowerPC G4/G5 512 MB 1 GB  
Intel® Core  
Processor  
Conditions:  
1
Microsoft® Internet Explorer® 5.5 or greater.  
For the latest driver updates, visit  
2
For WIA, 1200  
×
1200 resolution. Brother Scanner  
Utility enables to enhance up to 19200  
×
19200 dpi.  
3
4
All trademarks, brand and product names are  
property of their respective companies.  
Third party USB ports are not supported.  
®
PaperPort  
11SE supports Microsoft SP4 or  
®
higher for Windows 2000 and SP2 or higher for XP.  
Removable disk is a function of PhotoCapture Center™.  
5
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Consumable items  
D
Ink  
The machine uses individual Black, Yellow, Cyan and Magenta ink  
cartridges that are separate from the print head assembly.  
Service Life of Ink  
Cartridge  
The first time you install a set of ink cartridges the machine will use  
an amount of ink to fill the ink delivery tubes for high quality  
printouts. This process will only happen once. After this process is  
complete the cartridges provided with your machine will have a  
lower yield than standard cartridges (65 %). With all following ink  
cartridges you can print the specified number of pages.  
Replacement Ink cartridge  
Black (LC38BK)  
Yellow (LC38Y)  
Cyan (LC38C)  
Magenta (LC38M)  
Black - Approximately 300 pages 1  
Yellow, Cyan and Magenta - Approximately 260 pages 1  
For more information about the replacement consumables, visit us at  
1
Approx. cartridge yield is declared in accordance with ISO/IEC 24711.  
What is Innobella™?  
Innobella™ is a range of genuine consumables offered by Brother.  
The name "Innobella™" derives from the words "Innovation" and  
"Bella" (meaning "Beautiful" in Italian) and is a representation of the  
"innovative" technology providing you with "beautiful" and "long  
lasting” print results.  
When you print photo images, Brother recommends Innobella™  
glossy photo paper (BP71 series) for high quality. Brilliant prints are  
made easier with Innobella™ ink and paper.  
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Specifications  
Network (LAN)  
D
LAN  
You can connect your machine to a network for Network Printing,  
Network Scanning and access photos from PhotoCapture Center™ 1.  
Also included is Brother BRAdmin Light 2 Network Management  
software.  
Windows® 2000 Professional/Windows® XP/  
Support for  
Windows® XP Professional x64 Edition/Windows Vista®  
Mac OS X 10.3.9 or greater 3  
Ethernet 10/100 BASE-TX Auto Negotiation (Wired LAN)  
IEEE 802.11 b/g (Wireless LAN)  
Protocols  
TCP/IP for IPv4:  
ARP, RARP, BOOTP, DHCP,  
APIPA (Auto IP), NetBIOS/WINS, LPR/LPD,  
Custom Raw Port/Port9100, DNS Resolver,  
mDNS, FTP Server, TELNET, SNMPv1,  
TFTP, Scanner Port, LLTD responder,  
Web Services  
Network Security  
SSID/ESSID, 128 (104) / 64 (40) bit WEP, WPA2-PSK (AES),  
WPA-PSK (TKIP/AES)  
Setup Support Utility SecureEasySetup™ Yes (simple setup with your  
SecureEasySetup™-capable access  
point/router)  
AOSS™  
WPS  
Yes (simple setup with your AOSS™-capable  
access point/router)  
D
Yes (simple setup with your Wi-Fi Protected  
Setup-capable access point/router)  
1
2
See the Computer Requirements chart on page 95.  
If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is  
available as a download from http://solutions.brother.com.  
3
For the latest driver updates, visit http://solutions.brother.com.  
97  
Download from Www.Somanuals.com. All Manuals Search And Download.  
         
Wireless one-push configuration  
D
If your wireless access point supports either SecureEasySetup™, Wi-Fi Protected Setup (PBC 1)  
or AOSS™, you can configure the machine easily without a computer. By pushing a button on the  
wireless LAN router / access point and the machine, you can set up the wireless network and  
security settings. See the user’s guide for your wireless LAN router / access point for instructions  
on how to access one-push mode.  
1
Push Button Configuration  
Note  
Routers or access points that support SecureEasySetup™, Wi-Fi Protected Setup or AOSS™  
have the symbols shown below.  
98  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Index  
E
A
G
Apple Macintosh  
See Software User's Guide on the  
CD-ROM.  
H
Help  
C
Cleaning  
Control panel overview ..............................6  
ControlCenter  
I
Ink cartridges  
See Software User's Guide on the  
CD-ROM.  
Copy  
Copy Options key (copying)  
J
Jams  
L
LCD (liquid crystal display) ...................... 75  
E
M
E
Macintosh  
See Software User's Guide on the  
CD-ROM.  
Maintenance, routine  
replacing ink cartridges ........................ 64  
Mode, entering  
Error messages on LCD ..........................59  
99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Presto! PageManager  
N
Network  
Printing  
See Network User's Guide on the  
See Help in Presto! PageManager  
application.  
CD-ROM.  
Scanning  
Print  
See Software User's Guide on the  
CD-ROM.  
Printing  
O
Out of Memory message ..........................61  
P
PaperPort™ 11SE with OCR  
Programming your machine .................... 75  
R
Reducing  
Reports  
See Software User's Guide on the  
CD-ROM and PaperPort™ 11SE with OCR  
How-to-Guides.  
Resolution  
PhotoCapture Center™  
from PC  
See Software User's Guide on the  
CD-ROM.  
Print settings  
S
Scanner glass  
Scanning  
See Software User's Guide on the  
CD-ROM.  
Serial Number  
100  
Download from Www.Somanuals.com. All Manuals Search And Download.  
T
error messages on LCD ........................59  
W
Windows®  
See Software User's Guide on the  
CD-ROM.  
Wireless Network  
See Quick Setup Guide and Network  
User's Guide on the CD-ROM.  
E
101  
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For Australia Only:  
Warranty & Repair - For details about warranty on your Brother Product, the details are listed on  
the following link: www.brother.com.au under Warranty. For warranty service (repair) of your  
Brother product you will need to retain a copy of your sales docket and contact the Support Centre  
for location of the nearest Authorised Warranty Centre (AWC)  
Support - For technical support for your Brother Product other than what you can resolve through  
the User's Guide, please visit our website or our solutions website for FAQs/Troubleshooting,  
Drivers & Software, or contact the Product Support Centre for any technical or customer  
care/support enquiry.  
Product Support Centre: Australia  
Brother International (Aust) Pty Ltd  
Phone:  
Fax:  
02 8875 6000  
02 9870 7223  
Email:  
Web Site:  
Our Technical Support Consultants are available 5 days a week by phone during the hours of  
8.30am to 5pm Monday to Friday.  
For New Zealand Only:  
To contact Brother International (NZ) Limited for support with a Brother product please use the  
following methods.  
Phone:  
Premium End User Assistance 0900 552 152  
Auto Attendant Self Help  
Brother Recycle Assistance  
Fax Assistance  
0800 652 152  
0800 632 467  
0800 837 822  
Email Assistance  
Please visit www.brother.co.nz and submit a helpdesk enquiry  
from Online Help  
Web Assistance  
Please visit www.brother.co.nz under Online Help for  
Frequently Asked Questions, Driver downloads, Warranty  
information and Service Centres  
Our Technical Support Consultants are available 7 days a week by phone during the hours of  
8.30am to 5pm Monday to Friday and 9am to 5pm Saturday and Sunday. Outside of these hours  
you can find assistance from our Auto Attendant Self Help and our Website www.brother.co.nz  
under Online Help.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Visit us on the World Wide Web  
This machine is approved for use in the country of purchase only. Local Brother companies or their  
dealers will only support machines purchsed in their own countries.  
Download from Www.Somanuals.com. All Manuals Search And Download.  

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