Brother Fax Machine MFC 4300 User Manual

MFC 4300

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Brother Numbers

IMPORTANT

For technical and operational assistance, you must call the country where you

purchased the MFC. Calls must be made from within that country.

Brother fax-back system

Brother Customer Service has installed an easy-to-use fax-back system, so you

can get instant answers to common technical questions and product information

for all Brother products. This system is available 24 hours a day, 7 days a week.

You can use the system to send faxes to any fax machine, not just the one from

which you are calling. Call and follow the voice prompts to receive faxed

instructions on how to use the system and your index of fax-back subjects.

If you can’t resolve difficulty with your Brother machine using this manual, call

our fax-back system, and follow the voice prompts to receive faxed instructions

about using the system, and an index of fax-back subjects.

In USA:

In Canada: 1-800-681-9838

1-514-685-5381 (within Montreal)

1-800-521-2846

The Brother fax-back system number (USA only) has been preprogrammed on

One Touch key 1.

Frequently Asked Questions (FAQs)

You can find more information about Brother products on the World Wide Web.

From product specification sheets to Frequently Asked Questions (FAQs), it is

all there. Visit us at:

http://www.brother.com

You can check here for Brother Printer Driver updates.

For Customer Service

In USA:

1-800-284-4329 (voice)

1-908-575-8790 (fax)

1-800-284-3238 (TTY service for the hearing-impaired)

In Canada: 1-800-853-6660 (voice)

1-514-685-4898 (fax)

1-514-685-6464 (voice) (within Montreal)

Dealers/Service Centers (USA only)

For the name of a Brother authorized dealer or service center, call 1-800-284-4357.

Service Centers (Canada only)

For service center addresses in Canada, call 1-800-853-6660.

B R O T H E R N U M B E R S

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Ordering Accessories and Supplies

IMPORTANT

For technical and operational assistance, you must call the country where you

purchased the MFC. Calls must be made from within that country.

For best quality results use only genuine Brother accessories, available at most

Brother retailers. If you cannot find the accessory you need and you have a

Visa, MasterCard, Discover or American Express credit card, you can order

accessories directly from Brother. (In the USA, you can visit us online for a

complete selection of Brother accessories and supplies available for purchase.)

In USA:

1-888-879-3232 (voice)

1-800-947-1445 (fax)

http://www.brothermall.com

In Canada: 1-800-668-2768 (voice)

DESCRIPTION

ITEM

Laser Fax Toner

TN5000PF

Laser Fax Drum

DR200

Telephone Line Cord

Telephone Handset

UG3565001

UF6857010

UL8019009

UL6856000

UU7114001

LH0550001

Handset Curled Cord

Wire Extensions for trays

Paper Tray and Document Tray

Owner’s Manual

O R D E R I N G A C C E S S O R I E S A N D S U P P L I E S

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Notice – Disclaimer of Warranties

(USA and Canada)

BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS,

EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR)

MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING

WITHOUT

LIMITATION

THE

IMPLIED

WARRANTIES

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,

REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT

WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS

REGARDING THE USE OR THE RESULTS OF THE USE OF THE

SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY,

RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS

TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS

ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT

PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN

CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR

ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES

(INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS

INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE)

ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE

EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE

POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE

USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE

EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR

INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO

YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR

ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND

REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN

CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR

OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries, Ltd., this manual has been

compiled and published, covering the latest product descriptions and

specifications.

The contents of this manual and the specifications of this product are subject

to change without notice.

Brother reserves the right to make changes without notice in the specifications

and materials contained herein and shall not be responsible for any damages

(including consequential) caused by reliance on the materials presented,

including but not limited to typographical and other errors relating to the

publication.

N O T I C E D I S C L A I M E R O F W A R R A N T I E S

–

iii

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BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE

(USA Only)

This warranty gives you certain rights

and you may also have other rights that

may vary from state to state.

Product properly packaged, freight

prepaid, to the Authorized Service

Center together with a photocopy of

your bill of sale.

This warranty is given only to the first

end-use

purchaser

the

What Brother will do: Brother (or its

Authorized Service Center) will

evaluate your report of a possible

defect to determine whether a defect

exists, and if it does exist, Brother (or its

Authorized Service Center) will repair or

(at Brother’s option) replace the

Product with a product that performs

the same functions and performs as

well as the original Product. Brother

reserves the right to supply refurbished

or remanufactured replacement parts

provided that the replacement parts

accompanying product (referred to in

this warranty as “this Product”).

What is covered: Brother warrants to

you for the Warranty Period that there

are no defects in the materials,

workmanship or Year 2000 compliance

of this Product. The “Warranty Period”

is 1 year from the date you purchased

this product. The “Warranty Period” for

consumable items, such as Toner,

Drums, Ribbons, etc. is 90 days from

the date of purchase, or the rated life of

the Consumable item, whichever is

shorter.

conform

the

manufacturer’s

specifications for new products. The

repaired or replacement product will be

returned to you at no cost.

What is NOT covered: This warranty is

VOID -- that is, this Product has no

warranty -- if: (1) you did not purchase

this Product from an authorized Brother

reseller within the United States, (2) this

Product has been serviced, modified or

tampered with by anyone other than an

Authorized Service Representative of

Brother, (3) the serial number has been

modified, defaced or removed from this

Product, (4) this Product has been

abused or damaged, (5) non Brother®-

brand or non Brother approved parts,

supplies, power supplies or other

accessories have been used with this

Product, or (6) this Product has been

Exchange Service:

When an exchange is authorized,

Brother will exchange your non-working

product with

refurbished or

remanufactured product that conforms

to the manufacturer’s specifications for

new products.

The refurbished or

remanufactured Product you receive

will be covered by the balance of the

limited warranty period remaining on

the original Product, plus an additional

thirty (30) days. You will keep the

replacement Product that is sent to you

and must return (or be billed up to the

cost of a new product) your original

non- working product, which shall

become the property of Brother. You

must call Brother Customer Service and

if the representative cannot correct the

transported

without

the

proper

preparation and packaging.

What to do if you think your Product

is defective:

Call our Customer Service Hotline at

1-800-284-4329, or if you suspect a

defect in materials or workmanship in

this Product, you can report it to a

Brother Authorized Service Center.

During the Warranty Period, supply

Brother’s representative with a copy of

your dated bill of sale showing that this

Product was purchased within the

United States. For the name of your

Brother Authorized Service Center, call

1-800-521-2846. After contacting the

Brother Authorized Service Center, you

may be required to deliver or send the

product’s

malfunction

over

the

telephone and you elect the exchange

service, you must provide information

pertaining to this Product and you must

also provide a valid major credit card

number.

Your credit card will be

charged up to the cost of a new Product

if: (i) you do not return your original

Product to Brother within five (5)

business days; (ii) the malfunctions of

your original Product are not covered by

the limited warranty; (iii) the proper

packaging instructions are not followed

and has caused damage to the product;

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BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE

(USA Only)

or (iv) the warranty period on your

original Product has expired or has not

been sufficiently validated with a copy

of the proof of purchase (bill of sale).

This Limited Warranty (and Brother’s

obligation to you) may not be changed

in any way unless you and Brother sign

the same piece of paper in which we (1)

refer to this Product and your bill of sale

date, (2) describe the change to this

warranty and (3) agree to make that

change.

Product Support: Toll-free customer

service and technical support is

available for hardware operational

assistance at 1-800-284-4329. At any

time, free technical support in the form

of Frequently Asked Questions,

troubleshooting tips and service center

locator is available through our fax-back

system at 1-800-521-2846 or Brother’s

Internet Web Site (www.brother.com).

Now you can visit us on-line

(www.brothermall.com), your complete

source for genuine Brother Accessories

and Supplies.

The

Brother

Customer

Service

Representative will ship the exchange

Product via next business day delivery

courier service, with return instructions

and prepaid return air bill. Follow the

return instructions. You must return the

original Product in the same shipping

carton in which the exchanged Product

was received and include a copy of

proof of purchase (bill of sale). Retain

your original accessory items and a

copy of the return air bill, signed by the

courier.

Limitations:

Repair or replacement as described

above is your sole and exclusive (that

is, your only) remedy if this Product is

defective. Brother is not responsible for

damage to or loss of any equipment,

media, programs or data related to the

use of this Product. Except for that

repair or replacement, Brother shall not

be liable for any direct, indirect, incidental

or consequential damages or specific

relief. Because some states do not allow

BROTHER INTERNATIONAL CORPORATION

100 SOMERSET CORPORATE BLVD.

BRIDGEWATER, NEW JERSEY 08807-0911

Please record your model and serial

numbers and your date and location of

Purchase below for your records. Keep

this information with your proof of

purchase (bill of sale) in case your

Productislost,stolenorrequiresservice.

Model # _______________________

Serial #________________________

Date of purchase: _______________

Store where purchased:___________

the

exclusion

limitation

consequential or incidental damages, the

above limitation may not apply to you.

THIS WARRANTY IS GIVEN IN LIEU

OF ALL OTHER WARRANTIES,

WRITTEN OR ORAL, WHETHER

EXPRESSED BY AFFIRMATION,

PROMISE,

DESCRIPTION,

Location of store: _____________

DRAWING, MODEL OR SAMPLE.

ANY AND ALL WARRANTIES OTHER

Important: We recommend that you

keep all original packing materials, in

the event that you ship this product.

THAN

THIS

ONE,

WHETHER

EXPRESS OR IMPLIED, INCLUDING

IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS

FOR A PARTICULAR PURPOSE, ARE

HEREBY DISCLAIMED.

This Limited Warranty is the only

warranty that Brother is giving for this

Product. It is the final expression and

the exclusive and only statement of

Brother’s obligations to you. It replaces

all other agreements and under-

standings that you may have with

Brother or its representatives.

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BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE

LIMITED WARRANTY

(Canada Only)

Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts,

Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service

Centers, will repair this MFC/Facsimile machine free of charge if defective in material or

workmanship. This Limited Warranty does not include cleaning, consumables

(including, without limitation, print cartridges, print head, toner and drum) or damage

caused by accident, neglect, misuse or improper installation or operation, any damage

caused from service, maintenance, modifications, or tampering by anyone other than a

Brother Authorized Service Representative, or from the use of supplies or consumable

items that are non-Brother products. Operation of the MFC/Facsimile machine in excess

of the specifications or with the Serial Number or Rating Label removed shall be deemed

abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In

order to obtain warranty service, the MFC/Facsimile machine must be delivered or

shipped freight prepaid by the end user/purchaser to a “Brother” Authorized Service

Center, together with your Proof of Purchase in the form of a Sales Receipt.

For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on

applicable models) during shipping will cause severe damage to the MFC/Facsimile and

will VOID the Warranty. (Refer to your Operation Manual for proper packaging.)

For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your

print head resulting from packing without the ink cartridges will VOID your warranty.

(Refer to your Operation Manual for proper packaging.)

BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED

INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO

THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY

WAIVED.

No oral or written information, advice or representation provided by Brother, its

Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create

another warranty or modify this warranty. This warranty states Brother’s entire liability

and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine

to operate properly.

Neither Brother nor anyone else involved in the development, production, or delivery of

this MFC/Facsimile machine shall be liable for any indirect, incidental, special,

consequential, exemplary, or punitive damages, including lost profits, arising from the

use of or inability to use the product, even if advised by the end user/purchaser of the

possibility of such damages. Since some Provinces do not allow the above limitation of

liability, such limitation may not apply to you.

This Limited Warranty gives you specific legal rights and you may also have other rights

which vary from Providence to Providence.

Warranty Service is available at Brother Authorized Service Centers throughout

Canada. For Technical Support or for the name and location of your nearest

Authorized Service Center call 1-800-853-6660. Within Montreal, please call 685-

6464.

Internet support: [email protected] or browse

Brother’s Web Site: www.brother.com

Brother International Corporation (Canada) Ltd.

1 Rue Hôtel de Ville

We’re at your side.

Dollard-Des-Ormeaux, QC H9B 3H6

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Quick Reference Guide

For the next fax only, press or

to select ON and press Set

Sending Faxes

Automatic Transmission

Press to select additional settings

OR—Press to fax.

Enter the fax number.

Press Start

Place the original face down in the

ADF.

—

Enter the fax number using One Touch,

Speed Dial, Search or the dial pad.

Press Start.

Receiving Faxes

Select Answer Mode

Sending a Cover Page

Press Receive Mode to select

FAX/TEL, TAD, MANUAL or

FAX ONLY. If you select FAX/

TEL, make sure you set Ring Delay

and F/T Ring Time.

Place the original face down in the

ADF.

Press Function, 1, 3, 1.

When NEXT FAX ONLY?

appears, press Set

Press or to select ON (or

OFF) and press Set

Press or to select a comment

and press Set

Enter two digits to indicate the number

of pages being sent and press Set

Press to select additional settings

OR—Press if you are ready to

fax.

Enter the fax number.

Press Start

Manual Reception

Pick up the handset.

Press Start if you hear fax tones

(beeps).

When the LCD shows RECEIVE,

replace the handset.

—

Real Time Transmission

You can send faxes in real time.

Place the original face down in the

ADF.

Brother fax-back system :

Press Function, 1, 3, 9.

In USA:

1-800-521-2846

Press

press Set

—

to select ON and

OR—For the next

In Canada: 1-800-681-9838

In Montreal: 1-514-685-5381

Brother Web Site :

transmission only, press

select NEXT FAX ONLY and

press Set

http://www.brother.com

vii

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Search/Speed Dial

Storing Numbers

Press Search/Speed Dial, then

enter the first letter of the name

you’re looking for.

Storing One Touch Dial

Numbers

Press Function, 1, 6, 1.

Press

to search the memory.

Press the One Touch key where you

want to store the number.

When the name is displayed, lift the

handset—OR—Press Hook.

Enter a number (up to 20 digits) and

Press Start to dial. (If you pressed

Hook to dial, pick up the handset

when the other party answers.)

press Set.

Enter a name (or leave it blank) and

press Set

To hang up, replace the handset.

Press or

FAX/TEL and press Set.

to select FAX, TEL, or

Making Copies

Press Stop.

Making a Single Copy

Storing Speed Dial Numbers

Place the original face down in the

ADF.

Press Function, 1, 6, 2.

Enter a two-digit Speed Dial number

and press Set.

Press Copy, then wait for five

seconds—OR—Press Copy again.

Enter a number (up to 20 digits) and

press Set.

Sorting Multiple Copies

Place the original face down in the

ADF.

Enter a name (or leave it blank) and

press Set

Press or

to select FAX, TEL, or

Press Copy.

FAX/TEL and press Set.

Use the dial pad to enter the number

of copies you want (up to 99).

Press Stop.

Wait five seconds—OR—Press

Copy.

Telephone Operation

One Touch Dialing/

Speed Dialing

Press

to select SORT (or

STACK).

Pick up the handset—OR—Press

Hook and listen for a dial tone.

Press Copy.

When you hear the dial tone, press

the One Touch key of the location

you want to call—OR—Press

Search/Speed Dial, press #, then

press the two-digit Speed Dial

number. (If you pressed Hook to

dial, pick up the handset when the

Recommended paper types:

Note

Cut sheet:

Label:

Transparency:

Xerox 4200

Avery laser label or equivalent

3M CG3300 for laser printers or equivalent

Manual Feed Slot

The multi-purpose sheet feeder also has a manual feed slot on its cover. You

can load paper or envelopes one at a time into this slot. You do not have to

remove paper from the multi-purpose sheet feeder.

When you use labels or transparencies, be sure to use this slot.

Loading One Sheet of Paper

You do not have to choose manual feed in the Setup dialog box of your printer

driver. Insert the sheet of paper for Portrait (vertical) or Landscape (horizontal),

with the side you wish to print on face down in the manual feed slot.

Align the paper at the center of the manual feed slot, and be sure to insert it all

the way.

Adjust the paper guide of the manual feed slot to the width of the paper you’re

using.

2 - 8

A S S E M B L Y A N D C O N N E C T I O N S

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Connecting an External

Telephone Answering Device (TAD)

Sequence

You might choose to connect an additional answering system. When you have

an external TAD on the same telephone line as the MFC, the TAD answers all

calls. The MFC “listens” for fax calling (CNG) tones. If it hears them, the MFC

takes over the call and receives the fax. If it doesn’t hear CNG tones, the MFC

lets the TAD continue playing your outgoing message so your caller can leave

you a voice message.

The TAD must answer within four rings. The MFC cannot hear CNG tones until

the TAD has answered the call, and with four rings there are only 8–10 seconds

of CNG tones left for the fax “handshake.” Make sure you carefully follow the

instructions in this manual for recording your outgoing message.

Do not connect a TAD elsewhere on the same phone line—your MFC and TAD

will both try to control the line.

Connections

The external TAD must be plugged into the left side of the MFC, into the jack

labeled EXT. Your MFC cannot work properly if you plug the TAD into a wall

jack.

EXT.

LINE

Plug the telephone line cord from the wall jack into the left side of the

MFC, in the jack labeled LINE.

Plug the telephone line cord from your TAD into the left side of the MFC, in the

jack labeled EXT. (Make sure this cord is connected to the TAD at the TAD’s

telephone line jack, and not its telephone set jack.)

A S S E M B L Y A N D C O N N E C T I O N S

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2 - 9

Set your external TAD to four rings or less. (The MFC’s Ring Delay setting does

not apply).

Record the outgoing message (see below).

Set the TAD to answer calls.

Set the Receive Mode to TAD: ANSWER MACH. (Press Receive Mode.)

Recording Outgoing Message on External TAD

Timing is important in recording this message. The message sets up the ways to

handle both manual and automatic fax reception.

Record 5 seconds of silence at the beginning of your message. (This allows your

MFC time to listen for the fax CNG tones of automatic transmissions before

they stop.)

Limit your speaking to 20 seconds.

End your 20-second message by giving your Fax Receive Code for people

sending manual faxes. For example:

“After the beep, leave a message or send a fax by pressing 5 1 and Start.”

Connecting an External Telephone

Your MFC is equipped with a handset that you can use as a regular phone.

However, you can also connect a separate telephone (or telephone answering

device) directly to your MFC.

Connect the modular plug on the telephone’s line cord to the jack labeled EXT.

on the left side of the MFC.

Whenever this phone (or TAD) is in use, the screen displays EXT. TEL IN USE,

and, if the MFC handset is lifted, an alarm sounds. To disconnect the call on the

external phone and switch to the MFC, press Hook.

2 - 10

A S S E M B L Y A N D C O N N E C T I O N S

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Special Line Considerations

Roll Over Phone Lines

A roll over phone system is a group of two or more separate telephone lines that

pass incoming calls to each other if they are busy. The calls are usually passed

down or “rolled over” to the next available phone line in a preset order.

Your MFC can work in a roll over system as long as it is the last number in the

sequence, so the call cannot roll away. Do not put the MFC on any of the other

numbers—when the other lines are busy and a second fax call is received, the

fax call would be transferred to a line that does not have a fax machine. Your

MFC will work best on a dedicated line.

Two-Line Phone System

A two-line phone system is nothing more than two separate phone numbers on

the same wall outlet. The two phone numbers can be on separate jacks (RJ11)

or combined into one jack (RJ14). Your MFC must be plugged into an RJ11

jack. RJ11 and RJ14 jacks may be equal in size and appearance and both may

contain four wires (black, red, green, yellow). To test the type of jack, plug in a

two-line phone and see if it can access both lines. If it can, you must separate the

line for your MFC.

Converting Telephone Wall Outlets

There are three ways to convert to an RJ11 receptacle. The first two ways may

require assistance from the telephone company. You can change the wall outlets

from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet

installed and slave or jump one of the phone numbers to it.

The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter

into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1,

Line 2) and a third RJ14 jack (Lines 1 and 2). Plug the fax machine into Line 2

of the triplex adapter.

Triplex Adapter

RJ14

RJ11

RJ14

A S S E M B L Y A N D C O N N E C T I O N S

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2 - 11

Installing Fax Machine, External Two-Line TAD, and Two-Line

Telephone

When you are installing an external two-line telephone answering device

(TAD) and a two-line telephone, your MFC must be isolated on one line at both

the wall jack and at the TAD. The most common connection is to put the MFC

on Line 2. The back of the two-line TAD must have two telephone jacks: one

labeled L1 or L1/L2, and the other labeled L2. You will need at least three

telephone line cords, the one that came with your MFC and two for your external

two-line TAD. You will need a fourth line cord if you add a two-line telephone.

Place the two-line TAD and the two-line telephone next to your MFC.

Plug one end of the telephone line cord for your MFC into the L2 jack of the

triplex adapter. Plug the other end into the LINE jack on the left side of the

MFC.

Plug one end of the first telephone line cord for your TAD into the L1 jack of

the triplex adapter. Plug the other end into the L1 or L1/L2 jack of the two-line

TAD.

Plug one end of the second telephone line cord for your TAD into the L2 jack

of the two-line TAD. Plug the other end into the EXT. jack on the left side of

the MFC.

Triplex Adapter

Two-Line Phone

Two-Line External TAD

FAX/MFC

You can keep two-line telephones on other wall outlets as always. There are two

ways to add a two-line telephone to the MFC’s wall outlet. You can plug the

telephone line cord from the two-line telephone into the L1+L2 jack of the

triplex adapter. Or, you can plug the two-line telephone into the TEL jack of the

two-line TAD.

2 - 12

A S S E M B L Y A N D C O N N E C T I O N S

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Multi-Line Connections (PBX)

Most offices use a central telephone system. While it is often relatively simple

to connect the MFC to a key system or a PBX (Private Branch Exchange), we

suggest that you contact the company that installed your telephone system and

ask them to connect the MFC for you. It is advisable to have a separate line for

the MFC. You can then leave the MFC in FAX mode to receive faxes any time

of day or night.

If the MFC is to be connected to a multi-line system, ask your installer to

connect the unit to the last line on the system. This prevents the unit from being

activated each time a telephone call is received. (See Easy Receive , page 5-3.)

As with all fax units, this machine must be connected to a two wire system. If

your line has more than two wires, proper connection of the MFC cannot be

made.

If you are installing the MFC to work with a PBX:

It is not guaranteed that the unit will operate correctly under all circumstances

with a PBX. Any cases of difficulty should be reported first to the company that

handles your PBX.

If all incoming calls will be answered by a switchboard operator, it is

recommended that the Receive Mode be set to MANUAL. All incoming calls

should initially be regarded as telephone calls.

The MFC may be used with either pulse or tone dialing telephone service.

Custom Features on a Single Line

To learn how custom features may affect your faxing operations, please see the

Troubleshooting and Routine Maintenance , page 15-1.

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2 - 13

On-Screen Programming

User-Friendly Programming

We have designed your MFC with on-screen programming and a Help key.

User-friendly programming helps you take full advantage of all the functions

your MFC has to offer. (See Using This Manual , page 1-1.)

Since your fax programming is done on the LCD, we created step-by-step on-

screen prompts to help you program your MFC. All you need to do is follow

the prompts as they guide you through the function menu selections and

programming options and settings.

Function Mode

You can access the Function Mode by

pressing Function. The LCD shows:

1.FAX

Then

2.PRINTER

Press 1 for Fax Functions—OR—

Press 2 for Printer Functions—OR—

When you enter the function mode, your MFC displays a list of main menu

options from which you can choose. These options appear one after the other

on the LCD. Select an option by pressing Set when it appears.

You can “scroll” more quickly through options by pressing . When the screen

displays your selection, press Set. (Press

to scroll backward if you passed

your choice or to save key strokes. Both arrow keys show all options, in the

opposite order.)

Before you press Set, you can correct a mistake you made entering information

in a field using the dial pad. Use to back up and then type over the incorrect

characters.

When you finish a function, the LCD shows ACCEPTED.

If you want to exit the Function mode, press Stop.

Note

3 - 1

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Alternating Displays

When you see alternating displays, the LCD sometimes alternates between the

currently selected option, and a help message giving brief instructions about

how to proceed. The display you’ll probably see most often is shown below,

showing you, when you place an original in the ADF, that you can dial a number

and send a fax, or you can make a copy.

FAX: NO. & START

COPY: PRESS COPY

Function Selection Table

If you have a basic understanding of how to program your MFC, you can

perform most of the programming settings without the Owner’s Manual. To

help you understand the function selections, options, and settings that are found

in your fax programs, use the Function Selection Table below.

1. Fax Functions

1. INITIAL SETUP

Function

Description

Factory Set

Page

1. DATE/TIME

Enter date and time for LCD

display and heading on

transmissions.

—

4-1

2. STATION ID

3. BEEPER

Program name, fax number

and elephone number to

appear on each transmitted

page.

—

4-1

Adjust volume level of

beeper.

LOW

4-4

4. SLEEP MODE

Conserves power

00 MIN

—

4-6

5. DELAYED TIMER

Sets the time of day that

delayed faxes will be sent.

6. VOLUME AMPLIFY

For the hearing-impaired,

you can set the volume to the

AMPLIFY: ON setting on a

permanent or temporary

basis.

OFF

4-5

7. TONE/PULSE

(Canada Only)

Selects dialing mode.

TONE

4-2

8. LOCAL

LANGUAGE

(Canada Only)

Allows you to change the

LCD Language to French

ENGLISH

SeeFrench

Owner’s

Manual

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1. Fax Functions (CONTINUED)

2. SETUP RECEIVE

Function

Description

Factory Set

Page

1. RING DELAY

Number of rings before MFC

answers in FAX or FAX/TEL

mode.

5-2

2. F/T RING TIME

3. EASY RECEIVE

Sets the time for “double

ring” in FAX/TEL mode.

5-3

Receive fax messages

without pressing the Start

key.

4. REMOTE CODE

Enter code to activate or

deactivate machine from a

remote location.

ON ( 51, #51)

5-6

5. REDUCTION

6. PAPER

Reduces size of image.

AUTO

5-4

5-5

Selects size of paper for fax

receiving.

LETTER

7. PRINT DENSITY

8. POLLING RX

Make prints darker or lighter.

—

5-5

5-7

Turns Polling Receive ON or

OFF.

OFF

9. TONER SAVE

Increases life of toner

cartridge.

OFF

5-5

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1. Fax Functions (CONTINUED)

3. SETUP SEND

Function

Description

Factory Set

Page

1. COVERPG SETUP

Automatically sends the

OFF

6-5

cover page you programmed.

2. COVERPAGE MSG

3. CONTRAST

Program customized

message for fax cover page.

—

AUTO

Change lightness or darkness

of a fax you are sending.

4. RESOLUTION

Allows you to change

resolutions page by page.

STANDARD

OFF

5. OVERSEAS MODE

Adjusts for sometimes

difficult overseas

transmissions.

6. CALL RESERVE

You can send a fax, then

speak.

OFF

6-8

7. DELAYED FAX

8. POLLED TX

Send documents later.

—

6-9

Sets up your MFC with a

document to be retrieved by

another fax machine.

OFF

6-10

9. REAL TIME TX

You can send a fax without

using memory.

OFF

6-3

4. REMAINING JOBS

Function

Description

Factory Set

Page

Cancel a delayed fax or

polling job.

5-8

5. INTERRUPT

Function

Description

Factory Set

Page

Send a fax now, even if you

have the machine set to send

a fax later, or if you have it set

for Polling.

6-10

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3 - 4

1. Fax Functions (CONTINUED)

6. SET AUTO DIAL

Function

Description

Factory Set

Page

1. ONE-TOUCH DIAL

Dial numbers stored in memory

by pressing only one key and start.

—

7-1

2. SPEED-DIAL

Dial numbers stored in

memory by pressing only

three keys and start.

—

7-2

7-3

3. SETUP GROUPS

Set up a Group number for

broadcasting.

7. PRINT REPORTS

Function

Description

Factory Set

Page

9-1

1. XMIT REPORT

2. ACT.REPORT

3. AUTO DIAL

OFF

Print lists and reports

of activity.

INTERVAL: OFF

9-1

—

9-1

4. TEL. INDEX

(Details in Chapter 9)

9-1

5. USER SETTINGS

6. MEMORY STATUS

9-1

8. REMOTE FAX OPT

Function

Description

Factory Set

Page

1. FAX FWD/PAGING

Set MFC to forward fax

messages—OR—to call your

pager.

OFF

8-1

2. FAX STORAGE

Store incoming faxes in

memory for remote retrieval.

OFF

8-2

3. REMOTE ACCESS

4. PRINT FAX

Set code for retrieving faxes.

159

—

8-3

5-8

Print incoming faxes stored in

the memory.

0. TEL SERVICE

Function

Description

Factory Set

Page

1. DISTINCTIVE

Use with telephone

OFF

5-9

company’s Distinctive Ring

service to register the ring

pattern on the MFC.

2. CALLER ID

View or print a list of the last

30 Caller IDs stored in

memory.

—

5-11

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2. Printer Functions

1. PRINT OPTIONS

Function

Description

Factory Set

Page

1. INTERNAL FONT

You can print resident fonts

to check and confirm font

types.

—

13-5

2. CONFIGURATION

Printer settings and status are

listed here.

—

13-5

2. RESET PRINTER

Function

Description

Factory Set

Page

1. FACTORY SET

You can restore the printer

back to the factory default

settings.

—

13-5

2. HEX DUMP MODE

If you set HEX DUMP

MODE, all the PC data is

printed in hexadecimal.

—

13-5

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3 - 6

Initial Setup

Getting Started

After you have assembled your machine uing the Brother StartCard, continue

the setup by programming the rest of the initial settings.

Setting Date and Time

Your MFC displays the date and time, and prints it on every fax you send.

In the event of a power failure, you may have to reset the date and time. All other

settings remain unaffected.

Press Function, 1, 1, 1.

ENTER YEAR:XX

ENTER MONTH:XX

Enter the last two digits of the year, and then

press Set.

Enter two digits for the month and press Set

(for example, enter 09 for September).

ENTER DAY:XX

Enter two digits for the day (for example, 06),

and then press Set.

ENTER TIME:XX:XX

Enter the time in 24-hour format, and then press Set (for example, enter 15:25

for 3:25 PM).

Press Stop.

The LCD now will show the date and time you set whenever the MFC is in

Standby mode.

Setting Station ID

You can store your name, fax number, and telephone number to be printed on

all fax pages you send. (See Composing Electronic Cover Page , page 6-4 and

Entering Text , page 4-2.)

Press Function, 1, 1, 2.

FAX:

Enter your fax number (up to 20 digits),

and then press Set.

TEL:

(You must enter a fax number to proceed.)

Enter your telephone number (up to 20 digits),

and then press Set.

NAME:

(This number appears on Cover pages.)

If your telephone number and fax number are the same, enter the same number

again. The LCD shows your entry.

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Use the dial pad to enter your name (up to 20 characters), and then press Set.

(You can use the chart below to help you enter letters.)

Press Stop.

The LCD returns to the date and time.

If your Station ID has already been programmed, the screen prompts "1" to

make a change, or "2" to exit without changing.

Setting Tone/Pulse Dialing (Canada Only)

Your MFC comes set to accommodate tone (multi-frequency) dialing service. If

you have pulse (rotary) dialing service, you must change the dialing mode.

Press Function, 1, 1, 7.

DIALING:TONE?

SELECT

& SET

Press

to select dialing mode,

and then press Set.

Press Stop to exit.

Entering Text

When you are setting certain functions, such as the Station ID, you will have to

enter text into the MFC. Most keys on the dial pad have three or four letters

printed above them. The keys for 0, # and don’t have printed letters because

they are used for special characters.

By pressing the appropriate number on the dial pad the correct number of times,

you can access the character you want.

Key

once

twice

three times four times five times

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Inserting spaces

To enter a space, press once between numbers and twice between characters.

Making corrections

If you entered a letter incorrectly and want to change it, press to move the

cursor after the last correct letter. Then press Stop; all letters above and to the

right of the cursor are deleted. Re-enter the correct text and/or digits. Also, you

can back up and type over incorrect letters.

Repeating letters

If you need to enter a character assigned to the same key as the previous

character, press

to move the cursor to the right.

Special characters and symbols

Press , # or 0 repeatedly to move the cursor under the special character or

symbol you want, then press

to select it.

Press for (space) ! “ # $ % & ’ ( ) * + , - . /

Press # for : ; < = > ? @ [ ] ^ _

Press 0 for É À È Ê Î Ç Ë Ö 0

NOTICE

The Telephone Consumer Protection Act of 1991 makes it unlawful

for any person to use a computer or electronic device to send any

message via a telephone fax machine unless such messages clearly

contain, in a margin at the top or bottom of each transmitted page,

or on the first page of the transmission, the date and time it is sent

and an identification of the business or other entity or other

individual sending the message and the telephone number of the

sending machines or such business, other entity or individual.

In order to program this information into your fax machine, you

should complete the steps described on page 4-1.

4 - 3

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Setting Beeper Volume

You can set the beeper to LOW, HIGH or OFF. The default setting is LOW.

When the beeper is set to LOW or HIGH, the MFC beeps every time you press

a key or make an error, and at the end of fax sending or receiving.

Press Function, 1, 1, 3.

Press

to select your setting, and then press Set.

Press Stop to exit.

Setting the Handset Volume

Before you begin to use the MFC, you must decide if you need to set the handset

volume to AMPLIFY:ON for a user who is hearing-impaired. The AMPLIFY

volume level complies with FCC standards.

VOLUME AMPLIFY: OFF

This default setting is appropriate if none of the users are hearing-impaired.

During a conversation, users can press

on the control panel to adjust

the volume. When the handset is replaced, the handset volume remains until you

change it again.

VOLUME AMPLIFY: ON–TEMPORARY

This setting is appropriate if some of the users are hearing-impaired. During a

conversation, users can press or on the control panel to adjust the volume

to LOW, HIGH or AMPLIFY. When the handset is replaced, the handset

volume will return to the default setting of LOW.

VOLUME AMPLIFY:ON–PERMANENT

Choose VOL AMPLIFY:ON–PERMANENT if all of the users are hearing-

impaired. During a conversation, users can press or

on the control panel

to adjust the volume to LOW, HIGH or AMPLIFY. When the handset is

replaced, the handset volume returns to the default setting of AMPLIFY.

When you press or on the control panel to adjust the volume, the display

shows the setting you are choosing. Each key press changes the volume to the

next setting.

WARNING

It is important that you do NOT choose PERMANENT unless all users are

hearing-impaired. Otherwise, the default setting of AMPLIFY may damage

the hearing of some users.

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Setting Volume Amplify

Please carefully read “Setting the Handset Volume” before you do the following

steps:

Press Function, 1, 1, 6.

Press

to select

VOL AMPLIFY:OFF?

SELECT <- -> & SET

VOL AMPLIFY:OFF? if none of the users

are hearing-impaired, and then go to Step 4.

—OR—

If some or all of the users are hearing-

impaired, select VOL AMPLIFY:ON?.

If all the users are hearing-impaired, press

PERMANENT?

to select PERMANENT?, and

SELECT <- -> & SET

then press Set.

—OR—

If only some of the users are hearing-impaired, select TEMPORARY?, and

then press Set.

Press Stop to exit.

Setting the Speaker Volume

You can adjust the speaker volume of your MFC. First press Hook, then press

to select a speaker volume level.

When you press or to adjust the volume level, the LCD shows the setting

you are choosing. Each key press changes the volume to the next level. The new

setting will remain until you change it again.

Setting the Ring Volume

You can adjust the ring volume when your MFC is idle. You can turn the ring

off or you can select a ring volume level.

As you press or to adjust the volume level, the MFC rings so you can hear

the volume for the level shown on the LCD. Each key press changes the volume

to the next setting. The new setting will remain until you change it again.

Memory Storage

In the event of a power failure, all settings in the INITIAL SETUP, SETUP

RECEIVE, SET AUTO DIAL, and REMOTE FAX OPT functions plus the

COVERPG SETUP and COVERPG MSG (from SETUP SEND) functions are

stored permanently. You may have to reset the date and time.

4 - 5

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Sleep Mode

Setting the Sleep mode reduces power consumption while the MFC is idle. You

can choose how long the MFC is idle (from 00 to 99 minutes) before it drops

into sleep mode. The timer automatically rests when the MFC receives a fax or

PC data, and when it makes a copy. The default setting is 0 minutes.

Press Function, 1, 1, 4.

Use the Dial pad to enter the length of time the MFC will be idle before it drops

into sleep mode (00 to 99), and then press Set.

Press Stop to exit.

Delayed Timer

You can set up the time of day that delayed faxes will be sent. This time will be

displayed for acceptance or you can override it in Delayed Fax. (See Delayed

Fax , page 6-9.)

Press Function, 1, 1, 5.

SET TIME=12:34

ENTER & SET

Enter the time (in 24-hour format) that you

want delayed faxes to be sent, and then

press Set.

SET TIME=17:00

Press Stop to exit.

I N I T I A L S E T U P

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Setup Receive

Basic Receiving Operations

Select Receive Mode

There are four different receive modes for your MFC. You can choose the mode

that best suits your needs by pressing Receive Mode repeatedly until the LCD

shows the setting you want to use.

LCD

How it works

When to use it

MANUAL

You control the

Use this mode when

(manual receive)

phone line and must you are using a

answer every call

yourself.

computer modem on

the same line or if

you receive very few

fax messages. You

can also use this

mode with

Distinctive Ring.

FAX ONLY

(automatic receive)

The MFC

automatically

For dedicated fax

lines. You cannot

answers every call as receive a voice call

a fax.

but you can call out.

FAX/TEL*

(fax and telephone)

The MFC controls

the line and

automatically

answers every call.

If the call is a fax it

You cannot have an

answering machine

on the same line,

even if it is on a

separate jack on the

will receive the fax. same line. You

If the call is not a fax cannot use the

it will ring (double

telephonecompany’s

ring) for you to pick Voice Mail in this

up the call.

mode.

TAD:ANSWER MACH.

(External Telephone Answering

Device)

The external TAD

automatically

answers every call.

Use this mode if you

have an answering

machine on your

Voice messages are phone line.

stored on the external

TAD. Fax messages

are printed.

*In FAX/TEL mode you must set the Ring Delay and F/T Ring Time. If you

have extension phones on the line, set the Ring Delay to 4 rings.

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To select or change your Receive Mode

Press Receive Mode. The LCD shows your current selection.

FAX ONLY

FAX/TEL

TAD:ANSWER MACH.

MANUAL

Continue to press Receive Mode until your new selection appears. After 2

seconds, the LCD returns to the date and time display, along with your new

Receive Mode setting.

If you are changing Receive Mode while in another operation, the LCD returns

to the current operation display.

09/06 15:25 FAX

Current Receive Mode

Setting Ring Delay

The Ring Delay setting determines the number of times the MFC rings

before it answers. If you have extension phones on the same line as the

MFC, keep the Ring Delay default setting of 4. (See Easy Receive , page 5-3,

Operation from Extension Telephone or External Telephone , page 5-6 and For FAX/

TEL Mode Only , page 5-6.)

Press Function, 1, 2, 1.

Press or to select how many times the line rings before the MFC answers

(00 – 04), and then press Set. If you select 00, the line doesn’t ring at all.

Press Stop to exit.

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Setting FAX/TEL (F/T) Ring Time

You must determine how long the MFC will notify you with its special double-

ring when you have a voice call. This ringing happens after the initial ringing

from the phone company. Only the MFC rings, for 20, 30, 40 or 70 seconds; no

other phones on the same line ring the special double-ring. However, you can

answer the call on any extension phone (in a separate wall jack) on the same

phone number as the MFC.

Press Function, 1, 2, 2.

Press or to select how long the MFC will

ring to alert you that you have a voice call,

RING TIME:20 SEC

and then press Set.

Press Stop to exit.

Now, when a call comes in and the MFC is set to FAX/TEL mode, all phones

on this line will ring the number of times you selected in Ring Delay.

You can let the MFC pick up and detect if it’s a fax or voice call. If it’s a fax

call, the MFC prints the fax. If it’s a voice call, the MFC signals you with a

double-ring for the length of time you selected in F/T Ring Time.

Even if the caller hangs up during the double-ringing, the MFC continues for

the set time.

Easy Receive

When you use this feature, you don’t have to press Start when you answer a fax

call and hear calling beeps. Just hold the handset and wait a few seconds. When

you see RECEIVE on the fax screen or when you hear “chirps” through the

handset of an extension phone connected to another wall jack, just replace the

handset, and your MFC does the rest. Selecting ON allows the MFC to receive

fax calls automatically, even if you lift the handset of an extension or external

phone. Selecting SEMI lets the MFC receive the call only if you’ve answered it

at the MFC. Selecting OFF means you’ll have to activate the MFC yourself by

pressing Start—OR—by pressing 5 1 if you are not at the MFC.

(See Operation from Extension Telephone or External Telephone , page 5-6.)

Press Function, 1, 2, 3.

Press

to select ON, SEMI or OFF, and then press Set.

Press Stop to exit.

If you’ve set the feature to ON, but your MFC doesn’t automatically connect a

fax call when you lift an external or extension phone handset, press the Fax

Receive code 5 1. At the MFC, lift the handset, and then press Start. (See

For FAX/TEL Mode Only , page 5-6.)

5 - 3

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Printing a Reduced Incoming Document

You can always reduce the size of an incoming fax to a fixed percentage,

regardless of the size of the paper (up to legal) in your MFC. If you choose

AUTO, your MFC chooses the level of reduction for you.

Press Function, 1, 2, 5.

5.REDUCTION

Press

to select the reduction ratio you

want—AUTO, 93%, 87% or 75%,

and then press Set.

Choose 100% if you don't want a reduction.

Press Stop to exit.

Recommended Reductions

If your paper is letter size (8.5" × 11"), and the incoming fax is:

letter size, select 93%

A4 size, select 87%

legal size, select 75%.

If your paper is A4 (8.2" × 11.6"), and the incoming fax is:

letter size, select 100%

A4 size, select 93%

If your paper is legal size (8.5" × 14"), and the incoming fax is:

letter size, select 100%

A4 size, select 100%

legal size, select 93%.

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5 - 4

Setting Paper Size

You can use three sizes of paper for printing your faxes: letter, legal and A4.

When you change the size of paper you have loaded in the MFC, you will need

to change the setting for paper size so your MFC will know how to fit the

incoming fax on the page. You can also select the level of page reduction to fit

on the paper in your MFC.

Press Function, 1, 2, 6.

6.PAPER

Press

to select LETTER, LEGAL

or A4, and then press Set.

CHANGE REDUCTION

1.YES 2.NO

Press 1 if you want to change the reduction

setting—OR—Press 2 to go to Step 5.

Press

to select AUTO, 100%, 93%, 87% or 75%, and then press Set.

Press Stop to exit.

Setting the Print Density

If your MFC is printing too light or too dark, you can adjust print density,

making your printed documents darker or lighter. The new setting will remain

until you change it again.

Press Function, 1, 2, 7.

Press

to make print lighter, or

to make print darker, and then press Set.

Press Stop to exit.

Toner Save

You can conserve toner using this feature. When you set Toner Save to ON,

print appears somewhat lighter. The default setting is OFF.

Press Function, 1, 2, 9.

Press

to turn ON (or OFF), and then press Set.

Press Stop to exit.

5 - 5

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Advanced Receiving Operations

Operation from Extension Telephone or External

Telephone

If you answer a fax call on an extension phone or on an external phone in the

EXT. jack, you can make your MFC take over by using the Fax Receive Code.

When you press the Fax Receive Code 5 1, the MFC starts to receive a fax.

(See Setting FAX/TEL (F/T) Ring Time , page 5-3 and Easy Receive , page 5-3.)

If the MFC answers a voice call and double-rings for you to take over, use the

Telephone Answer Code # 5 1 to take the call at an extension phone.

If you answer a call, and no one is on the line, assume you’re receiving a fax. At

the MFC phone, press Start, and then hang up. At an extension phone,

press 5 1, wait for fax receiving tones (chirps), then hang up. At an external

phone, press 5 1 and wait for the phone to be disconnected (the LCD shows

RECEIVE) before you hang up. (Your caller will have to press Start to send

the fax.)

For FAX/TEL Mode Only

When the MFC is in FAX/TEL mode, it will use the F/T Ring Time (double-

ringing) to alert you to pick up a voice call. If you’re at the MFC, you can lift

the handset to answer.

If you’re at an extension phone, you’ll need to lift the handset during the F/T

Ring Time, and then press # 5 1 between the double rings. If no one is on the

line, or if someone wants to send you a fax, send the call back to the MFC by

pressing 5 1.

Changing Remote Codes

Remote Codes might not work with some telephone systems. The preset Fax

Receive Code is 5 1. The preset Telephone Answer Code is # 5 1.

If you are always disconnected when accessing your external TAD remotely,

Note

try changing the Fax Receive Code from

5 1 to # # # and the Telephone

Answer Code from # 5 1 to 9 9 9.

Press Function, 1, 2, 4.

Press

to select ON (or OFF), and then

REMOTE ACT.:ON?

press Set.

If you want to, enter a new Fax Receive Code,

and then press Set.

FAX RECEIVE: 51

If you want to, enter a new Telephone Answer

Code, and then press Set.

TEL ANSWER:#51

Press Stop to exit.

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5 - 6

Polling

Polling is the process of retrieving faxes from another fax machine. You can

use your MFC to “poll” other machines, or you can have someone poll your

machine.

All parties involved in polling need to set up their fax machines to accommodate

polling. When someone polls your machine to receive a fax, they pay for the

call; if you poll someone’s fax machine to receive a fax, you pay for the call.

Some fax machines do not respond to the polling function.

Setting Up Polling Receive

Polling Receive is when you call another fax machine to receive a fax from it.

Press Function, 1, 2, 8.

POLLING RX:OFF?

SELECT <- -> & SET

Press or to choose ON, and then press

Set.

ENTER FAX NO.

PRESS START KEY

Enter the fax number you are polling.

Press Start.

The LCD shows DIALING.

Setting Up Sequential Polling Receive

The MFC can request documents from several fax units in a single operation.

Afterward, a Sequential Polling Report will be printed. (See Canceling a

Scheduled Job , page 5-8.)

Press Function, 1, 2, 8.

POLLING RX:OFF?

SELECT <- -> & SET

Press

to select Polling ON, and

POLLING RX:ON?

then press Set.

ENTER FAX NO.

PRESS START KEY

Specify the destination fax machines you wish to poll, using One Touch, Speed

Dial, a Group or the dial pad. You must press Broadcast between each

location.

Press Start. The MFC will poll each

number or group member in turn for a

document.

ACCEPTED

DIALING

#01

5 - 7

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Printing a Fax in Memory

If you have Fax Storage ON for remote retrieval, you can still print a fax from

memory when you are at your MFC. (See Setting Fax Storage , page 8-2.)

Press Function, 1, 8, 4.

Press Start.

After printing is finished, press Stop to exit.

Canceling a Scheduled Job

You can cancel tasks you’ve scheduled, such as Delayed Fax or Polling

Transmit.

If the MFC is idle,

Press Function, 1, 4.

Any waiting jobs will appear on the LCD. If no

jobs are waiting, the LCD shows NO JOB WAITING.

4.REMAINING JOBS

If you have more than two jobs waiting, use or to select the job you want

to cancel, and then press Set when the LCD shows your selection.

—OR—

If you have only one job waiting, go to Step 3.

Press 1 to cancel the job—OR—Press 2 to exit without canceling it.

To cancel another job, return to Step 2.

Press Stop to exit.

If your MFC is busy, press Stop, and then follow Steps 2 through 4 to cancel

Note

a job.

You can check which jobs are waiting in memory by following Steps 1 and 2

above.

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5 - 8

Telephone Services

Distinctive Ring

This MFC feature lets you use the Distinctive Ring subscriber service offered

by some telephone companies, which allows you to have several telephone

numbers on one phone line. Each phone number has its own Distinctive Ring

pattern, so you’ll know which phone number is ringing. This is one way you can

have a separate phone number for your MFC.

Your MFC has a Distinctive Ring function, allowing you to dedicate one phone

number just for receiving faxes. You’ll need to follow the directions below to

“register” the new Distinctive Ringing pattern, that was assigned by the

Telephone Company, so your MFC can recognize its incoming calls.

You can change or cancel the Distinctive Ring pattern at any time. You can

Note

switch it off temporarily, then turn it back on. When you get a new fax number,

be sure to reset this function.

You can register only one Distinctive Ring pattern with the MFC. Some ringing

patterns cannot be registered.

■ The MFC will answer only calls to its registered number.

■ You will not hear the first two rings of all incoming calls on the machine.

■ To have your TAD answer only the main number, the MFC must be in Manual

mode.

■ In FAX/TEL or FAX mode, the MFC will answer all numbers on the phone line.

5 - 9

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Registering Your Distinctive Ring Pattern

If you are not sure which ring pattern you have call your telephone company.

Then assign your ring pattern in the steps below.

Set the MFC to MANUAL mode.

Press Function, 1, 0, 1. The LCD shows the current setting of this feature.

Press

to select DISTINCTIVE: SET? and press Set.

Press

to select the prestored ring pattern you want to assign, and then

press Set. (You will hear each pattern as you scroll through the four patterns.)

Be sure to choose the pattern assigned by the Telephone Company.

Ring

Pattern

Rings

long - long

short - long - short

short - short - long

very long (normal pattern)

Press Stop to exit.

Once you’ve registered the Distinctive Ring pattern in your MFC, you can turn

this feature on or off. To change the setting, follow Steps 1 to 4 above, selecting

ON (or OFF).

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Caller ID

The Caller ID feature lets you use the Caller ID subscriber service offered by

many local phone companies. This service provides you, by means of the LCD

display, the name or telephone number of your caller as the line rings.

After a few rings, the LCD shows the telephone number of your caller (or name,

if available). Once you pick up the handset, the Caller ID information

disappears from the LCD, but the call information remains stored in the Caller

ID memory. (See Printing Caller ID List , page 5-11.)

■ You will see the first 16 characters of the number or name.

■ OUT OF AREA means call originates outside your Caller ID service area.

■ PRIVATE CALL means the caller has intentionally blocked transmission of

information.

■ CALL PICKUP remains on the screen when no Caller ID information was

transmitted.

If both the name and number are received, the LCD shows only the name. You

can print a list of Caller ID information received by your MFC.

Caller ID service varies with different carriers. Call your local phone company

to determine the kind of service available in your area.

Viewing Caller ID List

Caller ID memory stores information for up to thirty calls; when the thirty-first

call comes in, information about the first call is erased. You can scroll through

Caller ID information to review those calls made to your MFC.

Press Function, 1, 0, 2.

Press or to select DISPLAY #?, and then press Set.

If the name was not received, it will not be displayed.

Press or to scroll through the Caller ID memory to select the Caller ID you

want to view, and then press Set.

The LCD shows the caller’s name and number and the date and time of the call.

Press

to return to the Caller ID listing—OR—Press Stop to exit.

Printing Caller ID List

Press Function, 1, 0, 2.

Press

to select PRINT REPORT?, and then press Set.

Press Start.

5 - 11

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Call Waiting Caller ID

The Call Waiting Caller ID feature lets you use the Call Waiting Caller ID

service offered by many local telephone companies. The feature displays the

telephone number (or name, if available) of Call Waiting callers on your MFC’s

LCD.

To answer a Call Waiting signal while you're talking on the phone, ask the other

party if you can put them on Hold a minute to catch the other call. The LCD

shows the Caller ID.

Press Speed Dial to switch to the second call.

To switch back to the first call, press Speed Dial again.

Either caller can hang up at any time. However, if you hang up you will

disconnect both callers.

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Setup Send

Before You Begin

Sending Faxes Using Multiple Settings

When you send a fax you can choose any

ACCEPTED

combination of the available settings: Add

a coverpage and select a comment; set the

contrast or resolution; send using overseas

mode, call reservation or delayed fax timer,

OTHER SETTINGS?

1.YES 2.NO

polling transmission or real time transmission. After each function is accepted,

the LCD will ask if you want to enter other settings:

Press 1 if you want to select additional settings. The LCD returns to the SETUP

SEND menu—OR—

Press 2 if you are finished choosing settings, and then go to the next step.

Using the ADF (Automatic Document Feeder)

■ Documents must be between 5.8 and 8.5 inches wide, and 3.9 and 14.1 inches

long. Your MFC can scan an image only 8.2 inches wide, regardless of how

wide the paper.

■ Make sure you place

Originals are

Face Down

in the ADF

Paper

Guides

original face down, top

edge first.

■ Adjust the paper guides

to fit the width of your

document.

■ The ADF (automatic document feeder) can hold up to 20 pages, feeding each

one individually through the fax machine. Use standard (17 lb–24 lb) paper

when using the ADF. If you’re using heavier paper, feed each sheet individually

to prevent paper jams.

■ Press Resolution (before you send the fax) to select the resolution for the

document you’re sending. (See Resolution , page 6-7.)

DO NOT use curled, wrinkled, folded or ripped paper, or paper with staples,

paper clips, paste or tape attached. DO NOT use cardboard, newspaper or

fabric.

■ Make sure documents written in ink are completely dry.

6 - 1

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Manual Transmission

Manual transmission lets you hear the dial tone, ringing and fax receiving tones

before sending the fax.

Place the original face down in the ADF.

Pick up the handset and listen for a dial tone—OR—press Hook and listen for

a dial tone.

Enter the fax number you want to call. (You can enter the digits using the dial

pad, or you can enter a One Touch or Speed Dial number or you can call using

Search.) (See One Touch Dialing , page 7-4.)

When you hear the fax tone, press Start.

If you’re using the handset, hang up.

Automatic Transmission

This is the easiest way to send a fax. IMPORTANT: Do not pick up the

handset, or press Hook.

Place the original face down in the ADF.

Enter the fax number using One Touch, Speed Dial, Search or the dial pad.

(See Speed Dialing , page 7-5.)

Press Start.

Manual and Automatic Fax Redial

If you’re sending a fax manually and the line is busy, after you disconnect the

call press Redial/Pause to retry the number.

If you’re sending a fax automatically and the line is busy, the MFC will

automatically redial up to three times at 5 minute intervals.

Dual Access

You can scan up to 50 originals into the fax memory, even while the MFC is

receiving or sending another fax (from memory). You can set temporary settings

for each fax you’re scanning, except Timer and Polling.

If you try to scan in and store a 51st fax, the MFC will send it immediately,

without storing it in memory.

If you get a MEMORY FULL message while scanning the first page of a fax,

press Stop to cancel scanning. If you get a MEMORY FULL message while

scanning in a subsequent page, you'll have the option to press Start to transmit

the pages scanned so far, or to press Stop to cancel the operation.

Make sure the ADF is empty.

Place the original in the ADF.

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Enter the fax number.

Press Start. The MFC starts scanning the original and the screen displays the

job number (#XX) of the fax, and how much memory is available. Then the

MFC starts dialing. You can immediately repeat Steps 1 through 4 for the next

fax.

Your MFC normally operates in Dual Access mode. However, you can

override Dual Access by using Real Time Transmission.

Note

Real Time Transmission

When you are sending a fax, the MFC will scan originals into memory before

sending. Then, as soon as the phone line is free, the MFC will start dialing and

sending the fax. If memory becomes full, the MFC will send the document in

real time, even if REAL TIME TX is set to OFF.

Sometimes you may want to send an important document immediately, without

waiting for memory transmission. You can set REAL TIME TX to ON.

Place the original face down in the ADF.

Press Function, 1, 3, 9.

9.REAL TIME TX

To change the default setting, press

REALTIME TX:ON?

to select ON (or OFF), and then press

Set. Go to Step 5—OR—For the next fax

transmission only, press

to select NEXT FAX ONLY, and then press

Set.

For the next fax only, press or to select ON (or OFF), and then press Set.

Press 1 if you want to select additional settings. The LCD returns to the SETUP

SEND menu—OR—Press 2 if you are finished choosing settings, and then go

to Step 6.

Enter fax number, and then press Start.

Checking the Jobs Status

Check which jobs are still waiting in memory to be sent. (If no jobs are waiting,

the LCD shows NO JOB WAITING.) (See Canceling Jobs in Memory , page 6-4.)

If the machine is idle,

Press Function, 1, 4.

—OR—

If the machine is busy, go to step 2.

If you have multiple jobs waiting, use

to scroll through the list.

Press Stop to exit.

6 - 3

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Canceling Jobs While Scanning the Original

You can cancel a job while you are scanning it into memory by pressing Stop.

Eject the original by pressing Stop again.

Canceling Jobs in Memory

You can cancel tasks you’ve scheduled, such as Delayed Fax, Polling Receive,

Polled Transmit or faxes in memory waiting to be sent. If no jobs are waiting,

the LCD shows NO JOB WAITING.

If the MFC is idle,

Press Function, 1, 4.

Any waiting jobs appear on the LCD.

4.REMAINING JOBS

If you have more than two jobs waiting,

press or to select the job you want to

cancel, and then press Set.

—OR—

#02 SALES REPORT

1.CLEAR 2.EXIT

If you have only one job waiting, go to Step 3.

Press 1 to cancel—OR—Press 2 to exit without canceling.

To cancel another job, return to Step 2.

Press Stop to exit.

If the MFC is busy press Stop, and then follow Steps 2 through 4 to cancel a

job.

Basic Sending Operations

Composing Electronic Cover Page

The cover page is generated at the receiving party’s machine. Your cover page

includes the name stored in the One Touch or Speed Dial memory. If you’re

dialing manually, the name is left blank.

(See One Touch Dialing , page 7-4 and Speed Dialing , page 7-5.)

The cover page indicates your Station ID, and the number of pages you’re

sending. If you have Coverpage Setup set to ON (Press Function, 1, 3, 1.), the

number of pages remains blank.

(See Setting Station ID , page 4-1.)

You can select a comment to include on

your cover page.

1.COMMENT OFF

2.PLEASE CALL

3.URGENT

4.CONFIDENTIAL

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Instead of using one of the comments

above, you can enter up to two customized

messages, each 27 characters long. Use the

chart on page 4-2 to help enter characters.

(See Composing Your Own Comments.)

5.(USER DEFINED)

6.(USER DEFINED)

Most of the SETUP SEND functions are temporary settings that allow you to

make adjustments for each document you send. However, so you can set up your

cover page and cover page comments in advance, the Cover Page Setup and

Cover Page Message functions change the default settings.

Composing Your Own Comments

You can set up two custom comments.

Press Function, 1, 3, 2.

2.COVERPAGE MSG

Press or to choose position 5 or 6 for

your customized comment, and then press Set.

Use the dial pad to enter your customized comment, and then press Set.

(See Entering Text , page 4-2.)

Press 1 if you want to select additional settings. The LCD returns to the SETUP

SEND menu—OR—Press 2 to exit.

Cover Page for Next Fax Only

Make sure the Station ID is set up. This feature does not work without the

Station ID. (See Setting Station ID , page 4-1.)

You can set the fax to send a cover page with a particular document. This cover

page will include the number of pages in your document.

Place the original in the ADF.

Press Function, 1, 3, 1.

1.COVERPG SETUP

When the screen displays NEXT FAX

ONLY?, and then press Set.

Press

to select ON (or OFF), and then press Set.

to select one of the standard or custom comments, and then press Set

Enter two digits to indicate the number of pages you are sending, and then press

Set.

(Enter 0 0 to leave the number of pages blank.) If you make a mistake, press

to back up, and then reenter the number of pages.

Press 1 if you want to select additional settings. The LCD returns to the SETUP

SEND menu—OR—Press 2 if you are finished choosing settings, and then go

to Step 8.

Enter the fax number you’re calling.

Press Start.

6 - 5

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Always Send Cover Page

Make sure Station ID is set up. This feature does not work without the Station

ID. (See Setting Station ID , page 4-1.)

You can set the MFC to send a cover page whenever you send a fax. The number

of pages in your fax is not included when you use this setting.

Press Function, 1, 3, 1.

COVERPAGE:OFF?

Press

to select COVERPAGE:

ON?, and then press Set.

If you selected ON, press

comments, and then press Set.

to select one of the standard or custom

Press 1 if you want to select additional settings. The LCD returns to the SETUP

SEND menu —OR— Press 2 to exit if you are finished choosing settings.

Using a Printed Cover Page

If you prefer using a printed cover page that you can write on, you can print the

sample page and attach it to your fax.

Press Function, 1, 3, 1.

Press

to select PRINT SAMPLE?, and then press Set.

Press Start. Your MFC prints a copy of your cover page.

- - -

COVER PAGE

- - -

TO:

FROM:

FAX:

TEL:

PAGE[S] TO FOLLOW

COMMENT:

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6 - 6

Contrast

If your original is very light or very dark, you might want to set the contrast

accordingly. Use S.LIGHT to send a very light original. Use S.DARK to send a

very dark original.

Place the original face down in the ADF.

Press Function, 1, 3, 3.

Press

to select AUTO, S.LIGHT or S.DARK, and then press Set.

Press 1 if you want to select additional settings. The LCD returns to the SETUP

SEND menu —OR— Press 2 if you are finished choosing settings, and then go

to Step 5.

Enter a fax number and press Start to send a fax.

Resolution

When you have an original in the ADF, you canuse the Resolutionkey to change

the default setting. Press Resolution continuously until you see the lights change

to the setting you want. For Standard, turn Fine and S. Fine lights off. For Photo,

turn them both on. (See Multiple Resolution Transmission , page 6-9.)

Standard—Good for most typed documents.

Fine—Good for small print; transmits a little slower than standard resolution.

S.Fine (Super Fine)—Good for small print or artwork; transmits slower than

fine resolution

Photo—Use for documents with varying shades of gray; slowest transmission time.

Advanced Sending Operations

Overseas Mode

After you send a fax using this feature, the feature turns itself off.

Place the original face down in the ADF.

Press Function, 1, 3, 5.

5.OVERSEAS MODE

Press

to select ON (or OFF), and

then press Set.

Press 1 if you want to select additional settings. The LCD returns to the SETUP

SEND menu—OR—Press 2 if you are finished choosing settings, and then go

to Step 5.

Enter the fax number you’re calling.

Press Start.

6 - 7

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Call Reservation

You can send a fax and let the other party know that you want to have a

conversation after the fax transmission is complete. The other fax machine will

ring as if it were receiving a telephone call; if the other party picks up the

handset, your MFC will ring. Lift the handset to speak.

If you set Call Reservation and Call Back message to ON, your MFC leaves a

message if the other party does not answer.

Place the original face down in the ADF.

Press Function, 1, 3, 6.

CALL RESERVE:OFF

Press

to select CALL

RESERVE:ON (or OFF), and then press

Set. The LCD shows the current seting for

Call Back Message.

CALL BACK:OFF?

Press

to select ON (or OFF), and then press Set.

Press 1 if you want to select additional settings. The LCD returns to the SETUP

SEND menu—OR—Press 2 if you are finished choosing settings, and then go

to Step 6.

Enter the fax number.

Press Start.

If you’ve set Call Reservation to ON, pick up your handset if the MFC rings.

You cannot use auto redial with Call Reservation. You cannot use Call

Reservation with Delayed Transmission or with Polling.

You must register your Station ID to set Call Back Message to ON.

Note

Print Sample Call Back Message

Press Function, 1, 3, 6.

Press

to select PRINT SAMPLE?, and then press Set.

Press Start.

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Delayed Fax

During the day you can store up to 50 documents in memory for delayed sending.

Transmission of these documents will begin at the time of day you enter in Step 3. If

you have set up a time of day in the Delayed Timer function on page 4-6, you can

accept it in Step 3 or enter another time for this fax.

Place the original face down in the ADF.

Press Function, 1, 3, 7.

Accept the displayed time or enter another time for this fax, and then press Set.

Press 1 to leave the original waiting in the ADF.

—OR—

1.DOC 2.MEMORY

Press 2 to scan the original into memory.

(See Interrupting Delayed Fax and Polled Transmit Jobs , page 6-10.)

Press 1 if you want to select additional settings. The LCD returns to the SETUP

SEND menu—OR—Press 2 if you are finished choosing settings, and then go to

Step 6.

ENTER FAX NO.

Enter the fax number.

PRESS START KEY

Press Start.

The MFC will wait to send the fax at the time you set up in Delayed Timer

(Function, 1.1.5).

The number of documents you can scan into memory varies with the data they

contain.

Multiple Resolution Transmission

Use this feature to select separate resolution settings for each page of the fax

you’re sending. This could be useful if you’re sending a fax with photos and

letters, or some pages with small print and others with normal print. Resolution

settings return to STANDARD after the fax is sent.

Place the original face down in the ADF.

Press Function, 1, 3, 4.

PAGE 01:STANDARD

SELECT <- -> & SET

Use or to select resolution for page 1,

and then press Set.

Repeat Step 3 for subsequent pages.

Press Stop when you’re finished.

Press 1 if you want to select additional settings. The LCD returns to the SETUP

SEND menu—OR—Press 2 if you are finished choosing settings, and then go

to Step 7.

Enter the fax number you’re calling.

Press Start.

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Setting Up Polled Transmit

Polled Transmit is when you set up your MFC to wait with an original so another

fax machine can retrieve it. (See Interrupting Delayed Fax and Polled Transmit

Jobs , page 6-10.)

Place the original to be retrieved face down in the ADF.

Press Function, 1, 3, 8.

POLLED TX:OFF?

SELECT <- -> & SET

Press or to choose POLLED TX:ON?,

1.DOC 2.MEMORY

and then press Set

Press 1 to select DOC if you want your MFC to scan the printed original at the

time it is polled—OR—Press 2 to select MEMORY.

Press 1 if you want to select additional settings. The LCD returns to the SETUP

SEND menu—OR—Press 2 if you are finished choosing settings, and then go to

Step 6.

Press Start.

If you pressed 1 in Step 4, the printed original remains in the ADF until your

MFC is polled. However, you can “interrupt” it to send another fax.

Interrupting Delayed Fax and Polled Transmit Jobs

You can send a fax or make a copy now, even if you have the MFC set to send

a fax later or to be polled. However, you cannot use automatic redial or the

Function mode.

Press Function, 1, 5.

Wait 2 seconds, and then remove the

original that is waiting in the ADF.

INSERT ORIGINAL

Place the “new” original you want to send or make a copy now in the ADF.

Enter the new fax number for the original you want to send now.

Press Start.

After the transmission is finished, place the “old” original back into the ADF.

Press Function, 1, 5, to restore the Delayed Fax or Polling job.

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Auto Dial Numbers

and Dialing Options

Storing Numbers for Easy Dialing

You can set up your MFC to do three types of easy dialing: One Touch, Speed

Dial, and Groups for Broadcasting of faxes.

If you loose electrical power, auto dial numbers in memory will NOT be lost.

Storing One Touch Dial Numbers

You can store 8 fax/phone numbers that you can dial by pressing one key. You

also can store names with these numbers. When you press a One Touch dial

location, the LCD shows the name or number as the call is dialed. (See One

Touch Dialing , page 7-4.)

One Touch keys are not the dial pad keys. They are the 8 keys located to the left

of the dial pad.

Press Function, 1, 6, 1.

Press the One Touch key where you want to store a number. (One Touch key 01

has been pre-programmed for Brother fax-back system (USA only). You can

override it if you wish.) The LCD shows the location you selected. (See Fax

Settings and Activity , page 9-1.)

Enter a number (up to 20 digits), and then

press Set. If you want to enter a pause in the

NAME:

dialing sequence (for example, to access an outside line), press Redial/Pause as

you’re entering digits. Pressing Redial/Pause enters a 3.5 second pause when

the number is dialed, and a dash appears on the LCD. (See Changing One Touch

and Speed Dial Numbers , page 7-2

Use the dial pad to enter the name (up to 15 characters), and then pressSet. You

can use the chart on page 4-2 to help you enter letters—OR—To store the

number without a name, press Set.

Press

FAX

TEL

to select the type you want, and then press Set.

A fax only number

A telephone (voice) number

FAX/TEL Both a fax and telephone (voice) number

Return to Step 2 to store another One-Touch number—OR—Press Stop to exit.

When you dial an AUTO DIAL number, the LCD shows the name you’ve

stored. If you haven’t stored a name, the number you’ve stored.

If you need to store a longer pause than 3.5 seconds, press Redial/Pause two

Note

or more times.

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Storing Speed Dial Numbers

You can store Speed Dial numbers, so you can dial by pressing only four keys (and

Start). There are 30 Speed Dial locations. (See Speed Dialing , page 7-5 and Fax

Settings and Activity , page 9-1

Press Function, 1, 6, 2.

SPEED-DIAL? #

ENTER & SET

#05:

Use the dial pad to enter a two-digit

location (01–30), and then press Set.

ENTER & SET

Enter the number (up to 20 digits),

and then press Set.

NAME:

Use the dial pad to enter the name or company (up to 15 characters), and then

press Set. You can use the chart on page 4-2 to help you enter letters—OR—

Press Set to store the number without a name. (See Entering Text , page 4-2.)

Press

FAX

TEL

to select the type of number, and then press Set.

A fax number

A telephone (voice) number

FAX/TEL Both a fax and telephone number

Return to Step 2 to store another Speed Dial number—OR—Press Stop to exit.

Changing One Touch and Speed Dial Numbers

If you try to store a One Touch or Speed Dial number in a location where a number

is already stored, the LCD shows the current name stored there, and then prompts

you to either

1. CHANGE—OR—2. EXIT.

Press 1 to change the number stored, or press 2 to exit without making a change.

Enter a new number.

■ If you want to erase the number, press Stop when the cursor is to the left of the

digits. The letters above and to the right of the cursor will be deleted.

■ If you want to change a digit, use or to position the cursor under the digit

you want to change, and then type over it.

Follow the directions beginning at Step 3 in Storing One Touch Numbers or

Step 4 in Storing Speed Dial Numbers.

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7 - 2

Setting Up Groups for Broadcasting

Groups allow you to send the same fax message to many fax numbers by

pressing only one One Touch key (Broadcasting) and Start. First, you’ll need

to store each fax number as a One Touch or Speed Dial number. Then, you can

combine them into a Group. Each Group uses up a One Touch key. Finally,

you can have up to six small Groups, or you can assign up to 37 numbers to one

large Group.

You can include up to 7 One Touch locations and up to 30 speed Dial locations.

If you broadcast to more than the maximum locations available, you will be

unable to set up transmissions using Dual Access and the Timer.

(See Storing One Touch Dial Numbers , page 7-1 Storing Speed Dial Numbers , page

7-2 and Broadcasting , page 7-6.)

Press Function, 1, 6, 3.

SELECT ONE-TOUCH

Select a One Touch key where you wish to

store the Group number. (For example,

press One Touch key 2 for Group 1).

SETUP GROUP:GO

ENTER & SET

Use the dial pad to enter the Group number, and then press Set.

(For example, press 1 for Group 1.)

To include One Touch or Speed Dial

G01:*O5#O9

numbers in the Group, enter them as if you

were dialing. For example, for One Touch

key 5, press One Touch key 5. For Speed

Dial location 09, press Search/Speed

Dial, then press 0, 9 on the dial pad. The

LCD shows

05, #09.

Press Set to accept the numbers for this

group.

NAME:

ENTER & SET

Use the dial pad and the chart on page 4-2 to enter a name for the group, and

then press Set.

(For example, NEW CLIENTS.)

Press Stop to exit.

You can print a list of all One Touch and Speed Dial numbers. See Printing

Reports , Chapter 9.

7 - 3

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Dialing and Telephone Options

You can use your MFC to make telephone and FAX calls by dialing manually,

or by using Search, One Touch or Speed Dial memory.

When you dial an auto dial number, the LCD shows the name you’ve stored. If

you haven’t stored a name, the fax number you’ve stored.

Manual Dialing

Manual dialing is simply pressing all of the digits of the phone number.

Pick up the handset—OR—Press Hook.

When you hear a dial tone, dial the call using the dial pad.

If you pressed Hook to dial the call, pick up the handset when the other party

answers. (The speaker works only one way; the other party won’t be able to hear

you unless you pick up the handset.)

To hang up, replace the handset.

One Touch Dialing

Pick up the handset—OR—Press Hook.

When you hear a dial tone, press the One Touch key of the location you want to

call. (See Storing One Touch Dial Numbers , page 7-1.)

If you pressed Hook to dial the call, pick up the handset when the other party

answers. (The speaker works only one way; the other party won’t be able to hear

you unless you pickup the handset.)

To hang up, replace the handset.

If you try to use a One Touch location with no number stored in it, you will hear

a warning sound, and the LCD will display NOT REGISTERED. The LCD

returns to normal after 2 seconds.

If you are sending a fax, press Start after pressing the One Touch key. If you

picked up the handset, press Start when receiving the fax machine answers with

fax tones.

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7 - 4

Speed Dialing

Pick up the handset—OR—Press Hook.

(See Storing Speed Dial Numbers , page 7-2.)

When you hear a dial tone, press Search/Speed Dial, press #, and then press

the two-digit Speed Dial location.

If you pressed Hook to dial the call, pick up the handset when the other party

answers. (The speaker works only one way; the other party won’t be able to hear

you unless you pickup the handset.)

To hang up, replace the handset.

If you are sending a fax, press Start after pressing the Speed Dial number. If

you picked up the handset, press Start when the receiving fax machine answers

with fax tones.

Note

Dialing Access Codes and Credit Card Numbers

Sometimes you may want to choose from among several long distance carriers

when you make a call. Rates may vary depending upon the time and destination.

To take advantage of low rates, you can store the access codes or long-distance

carriers as One Touch numbers. You can store these long dialing sequences by

dividing them and setting them up on separate keys in any combination. You

can even include manual dialing using the dial pad. The combined number will

be dialed in the order you entered it, as soon as you press Start.

(See Storing One Touch Dial Numbers , page 7-1.)

You can store “555” on One Touch key 03 and “7000” on One Touch key 02.

If you press One Touch 03, 02, and Start, you can dial “555-7000”. To

temporarily change a number, you can substitute part of the number with manual

dialing using the dial pad. For example, to change the number to 555-7001 you

could press One Touch 03 and press 7, 0, 0, 1 using the dialing pad.

You can search for names you have stored in One Touch and Speed Dial

memories. Names are stored alphabetically. (See Storing One Touch Dial

Numbers , page 7-1 and Storing Speed Dial Numbers , page 7-2.)

Press Search/Speed Dial, and then enter the first letter of the name you’re looking for.

Press

to search the memory.

When the LCD shows the name you want to call, pick up the handset or press

Hook.

Press Start to begin dialing.

If you pressed Hook to dial the call, pick up the handset when the other party

answers. (The speaker works only one way; the other party won’t be able to hear

you unless you pickup the handset.)

When the call is over, hang up.

7 - 5

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Broadcasting

Broadcasting is automatically sending the same fax message to multiple fax

numbers. Using the Broadcast key, you can include up to 8 One Touch

locations, up to 30 Speed Dial locations, and up to 50 manually dialed numbers

(maximum of 88 locations if you did not use up any locations for Groups, access

codes or credit card numbers). However, available memory will vary with the

types of jobs in memory and the number of locations used for broadcasting. If

you broadcast to more than the maximum locations available, you will not be

able to set up transmissions using dual access and the timer. (See Setting Up

Groups for Broadcasting , page 7-3.)

Although the easiest way to broadcast is to press Group keys, you can include

One Touch, Speed Dial, and manually dialed numbers in the same broadcast.

You must press Broadcast between each of these locations. Use the Telephone

Index to help you choose the numbers easily.

After the broadcast is completed, a Broadcast Report will be printed

automatically to let you know the results.

To stop the broadcasting in progress, press Stop. The LCD asks if you want

to cancel all locations or the location that is being sent.

Note

■ Enter the long dialing sequence numbers as you normally would, but keep in mind

that each key counts as one location, so the number of locations you can call

become limited.

■ If the line is busy or for some other reasons a connection could not be made while

broadcasting, the MFC will redial the number automatically.

■ If the memory is full, press Stop to abort the job or press Start to send the portion

that is in the memory (if more than one page has been scanned).

Place the original face down in the ADF.

Enter a number using One Touch, Speed Dial, Group numbers, Search or the

dial pad.

Example: Group number

Press Broadcast. You will be prompted to press the next number.

Enter the next number.

Example: Speed Dial

Press Broadcast.

Enter the next fax number.

Example: Manual dialing, using the dial pad.

Press Start.

Your machine will read the original into memory and then start sending faxes to

all the numbers you entered.

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7 - 6

Pause

Press Redial/Pause to insert a 3.5 second pause between numbers. If you are

dialing overseas, you can press Redial/Pause as many times as needed to

increase the length of the pause.

Hold

Press Hold to put a call on Hold.

You can replace the handset without disconnecting the call.

Pick up the MFC handset to release the call from Hold. Picking up an extension

handset will not release the call from Hold.

Tone/Pulse

If you have pulse dialing service, but need to send tone signals (for telephone

banking, for example), follow the directions below. If you have touch tone

service, you do not need this feature to send tone signals.

Lift the handset.

Press #. Digits dialed after this send tone signals.

When you hang up, the fax machine returns to pulse dialing service.

Redial

If the last number you dialed was busy, press Redial/Pause for easy re-dialing.

7 - 7

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Remote Fax Options

Fax Forwarding/Paging

You can NOT use Paging and Fax Forwarding at the same time.

You can NOT use Paging and Fax Forwarding when “Fax Storage” is set to

OFF.

Programming a Fax Forwarding Number

When Fax Forwarding is set to ON, your MFC stores the received fax in

memory. Then dials the fax number you’ve programmed and forwards the fax

message.

Press Function, 1, 8, 1.

Press or until the LCD shows

FAX FORWARD?, and then press Set.

FWD#:

ENTER & SET

Enter the forwarding number (up to 20 digits), and then press Set.

Press Stop to exit.

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Programming Paging Number

When Paging is selected, your MFC dials the pager number you’ve programmed,

and dials your Personal Identification Number (PIN) when connected, to activate

your pager and let you know you have a fax message in the memory.

Press Function, 1, 8, 1.

Press

until the LCD shows

PAG#:

PAGING?, and then press Set.

ENTER & SET

Enter your paghone number (up to 20 digits) followed by # # and then press

Set. Do not include the area code if it is the same as that of your MFC.

For example, 1 8 0 0 5 5 5 1 2 3 4 # #.

If your pager requires a PIN, enter the PIN, press #, press Redial/Pause, enter

your fax number, press # #, and then press Set.

For example, 1 2 3 4 5 # Redial/Pause 1 8 0 0 5 2 1 2 8 4 6 # #.

—OR—

If you do not need a PIN, press Redial/Pause, enter the fax number, press

# #, and then press Set. For example, Redial/Pause 1 8 0 0 5 2 1 2 8 4 6 # #.

Press Stop to exit.

You cannot change a Paging number or PIN remotely.

Press Redial/Pause for each 3.5 second delay, as needed.

Note

Setting Fax Storage

If you set Fax Storage to ON, you will be able to retrieve fax messages from

another location, using Fax Forwarding, Paging, or Remote Retrieval functions.

The LCD will indicate when you have a fax stored in memory.

(See Remote Retrieval , page 8-3.)

Press Function, 1, 8, 2.

FAX STORAGE:OFF?

SELECT & SET

Press

to select ON (or OFF), and

then press Set.

Press Stop to exit.

If there are faxes in memory when you turn

Fax Storage OFF, the LCD prompts you to

erase any faxes in memory.

ERASE ALL FAX?

1.YES 2.NO

If you press 1, all fax data is erased and Fax Storage is turned off. If you press

2, data is not erased and Fax Storage remains on.

(See Printing a Fax in Memory , page 5-8.)

8 - 2

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Changing Remote Retrieval Access Code

Enter your Remote Retrieval Access Code when the MFC picks up your call, so

you can access features remotely. The access code is preset to 1 5 9 , but you

can change this. (See Changing Remote Codes , page 5-6.)

Press Function, 1, 8, 3.

Enter a three-digit number from 000 to 999, and then press Set.

(Do not use the same digits that appear in your Fax Receive Code or Telephone

Answer Code.)

Press Stop to exit.

Remote Retrieval

You can call your MFC from any fax machine using touch tone and use a

Remote Access Code and other button presses to retrieve fax messages. Cut out

the Remote Retrieval Access Card on the last page of this manual and keep it in

your wallet as an aid. (See Changing Remote Retrieval Access Code , page 8-3.)

Using Remote Retrieval Access Code

Dial your fax number from a fax machine using touch tone.

When your MFC answers and beeps, immediately enter your Remote Retrieval

Access Code (1 5 9 ).

The MFC signals the kinds of messages received:

1 long beep—Fax message(s)

No long beeps—No messages

The MFC then prompts you with two short beeps to enter a command. If you

wait longer than 30 seconds to enter a command, the MFC hangs up. If you

enter an invalid command, the MFC beeps three times.

Press 9 0 to reset the MFC when you finish.

Hang up.

If your MFC is set to MANUAL mode, you can access your machine by

waiting about 2 minutes, and then entering the Remote Retrieval Access Code

within 30 seconds.

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8 - 3

Remote Commands

Follow the commands below to access features remotely. When you call the

MFC and enter your Remote Retrieval Access Code (1 5 9 ), the system will

signal you with two short beeps to enter a remote command.

Remote Commands

Operation Details

95 Changing Fax

Forwarding / Paging

setting

1 OFF

If you hear one long beep, the change is

accepted. If you hear three short beeps, you

cannot change it because the conditions have not

been met (Example: registering paging number).

You can register your fax forwarding number by

using 4. FAX FWD NO (see p. 8-1). Once you

have registered the number, the MFC will

change automatically to FAXFWD:ON mode.

Then retrieve a Memory Status List by entering

961 (see p. 8-5) to make sure that the Fax

Forwarding number you registered is correct in

the List.

2 Fax Forwarding

3 Paging

4 FAX FWD No.

6 Fax Storage ON

7 Fax Storage OFF

You can set FAX STORAGE to ON or OFF.

96 Retrieve a fax

1 Memory Status List Enter the number of a remote fax machine to

receive the Memory Status List or stored fax

message(s). (See p. 8-5)

2 Retrieve all faxes

3 Erase fax from the

memory

If you hear one long beep, you can erase fax

message(s) from the memory.

97 Check the Receiving

Status

1 FAX

You can check whether your MFC has received

any faxes. If yes, you will hear one long beep. If

no, you will hear three short beeps.

98 Change Receive

Mode

1 TAD

2 FAX/TEL

3 FAX

If you hear one long beep, you can change the

Receive Mode. If you hear three short beeps, you

cannot change it.

90 Exit

After a long beep, you can exit remote access.

8 - 4

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Retrieving Memory Status List

You can retrieve the Memory Status List from a remote fax machine to see if

you have any fax messages.

Dial your fax number.

When you hear the beep, immediately enter your Remote Retrieval Access Code

(1 5 9 ).

When you hear two short beeps, use the dial pad to press 9 6 1.

Using the dial pad, enter the number of the remote fax machine where you want

the Memory Status List forwarded (up to 20 digits), and then press # #.

You cannot use and # as dial numbers. However, if you want to store a

pause, press #.

Note

After you hear your MFC beep, hang up and wait.

Your MFC calls the remote fax machine. The remote fax machine prints the

Memory Status List.

Retrieving Fax Messages

Dial your fax number.

When you hear the beep, immediately enter your Remote Retrieval Access Code

(1 5 9 ).

As soon as you hear two short beeps, use the dial pad to press 9 6 2.

Using the dial pad, enter the number of the remote fax machine where you want

your fax messages forwarded (up to 20 digits), and then press # #.

You cannot use and # as dial numbers. However, if you want to store a

pause, press #.

Note

After you hear your MFC beep, hang up and wait.

Your MFC calls the remote fax machine. The remote fax machine prints your

fax messages.

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Changing Fax Forwarding Number

You can change the default setting of your fax forwarding number from a

remote fax machine.

Dial your fax number.

When you hear the beep, immediately enter your Remote Retrieval Access Code

(1 5 9 ).

When you hear two short beeps, enter 9 5 4.

Enter the new number of the remote fax machine where you want your fax

messages forwarded (up to 20 digits), and then press # #.

You cannot use and # as dial numbers. However, if you want to store a

pause, press #.

Note

To retrieve the Memory Status List, when you hear two short beeps, use the dial

pad to press 9 6 1.

Use the dial pad to enter the number of the remote fax machine (up to 20 digits),

and then press # #.

After you hear your MFC beep, hang up and wait.Your MFC calls the remote

fax machine. The remote fax machine prints the Memory Status List showing

the new forwarding number.

Check the forwarding number.

If the forwarding number is incorrect, return to Step 1 and reset it.

8 - 6

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Printing Reports

Fax Settings and Activity

You can print the following lists and reports:

Choose if you would like a Transmission

Verification Report printed after every fax you

send.

1.XMIT REPORT

2.ACT.REPORT

Activity Report lists information about the last

50 incoming and outgoing faxes. TX means

Transmit; RX means Receive.

Lists names and numbers stored in One Touch

and Speed Dial memory, in numerical order.

3.AUTO DIAL

4.TEL.INDEX

AUTO DIAL LIST (above), alphabetically.

Lists settings for INITIAL SETUP, SETUP

RECEIVE, SETUP SEND, PRINT REPORTS,

REMOTE FAX OPT, and TEL SERVICE.

5.USER SETTINGS

6.MEMORY STATUS

Lists summary information and amount of

occupied memory.

To Print a Report

Press Function, 1, 7.

Enter the number of the report you want to print.

For example, press 4 to print the Telephone Index List (see page 9-1).

For the Activity Report, also press

to select PRINT REPORT?,

and then press Set.

Press Start.

Press Stop to exit.

P R I N T I N G R E P O R T S

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Transmission Verification (Xmit) Report

You can use the Xmit Report as proof that you sent a fax. This report lists the

time and date of transmission and whether the transmission was successful.

When the feature is OFF, the report is printed automatically only if there’s an

error during transmission. If the report indicates NG, send the document again.

If the report indicates you should check the readability of certain pages, resend

those pages.

Note

When the feature is ON, the report is printed with every fax you send.

Press Function, 1, 7, 1.

Press

to select ON or OFF, and then press Set.

Press Stop to exit.

Activity Report Interval

You can set the MFC to print activity reports at specific intervals (6, 12, 24

hours, 2, 4 or 7 days). If you set the interval to OFF, you can print the report by

following the steps in the previous section.

Press Function, 1, 7, 2.

Press

to display INTERVAL?,

INTERVAL?

and then press Set.

Press or to choose an interval, and then press Set.

(If you choose 7 days, the LCD prompts you to choose the day of the week that

the 7-day countdown begins.

Enter the time to begin printing, in 24-hour format, and then press Set.

(For example, enter 19:45 for 7:45 PM).

Press Stop to exit.

9 - 2

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Making Copies

Using the MFC as a Copier

You can use your MFC as a copy machine, making up to 99 copies at a time.

The MFC can stack the copies or collate (sort) them.

The scannable area of your MFC begins at approximately one-eighth inch

(4 mm) from the edge of the paper.

1/8" (4 mm)

Not Scannable

1/8" (4 mm)

Making a Single Copy

The default resolution for a single copy is AUTO, which you can use for

originals containing both text and photographs. You can also select Text and

Photo, as needed.

Place the original face down in the ADF.

Press Copy, then wait five seconds—OR—Press Copy again.

Do NOT pull on the paper while copying is in progress.

To stop the copy process and release the original, press Stop.

Note

M A K I N G C O P I E S

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Type of Original

You can select the Copy resolution for your type of original. The default setting

is AUTO, which is used for originals that contain both text and photographs.

TEXT is used for originals containing only text. PHOTO is used for copying

photographs.

Place the original face down in the ADF.

Press Photo/Text.

DOC TYPE:AUTO?

SELECT

& COPY

Press

to choose the type of

original, and then press Copy.

Using the dial pad, enter the number of copies.

Wait five seconds—OR—Press Copy again.

Making Multiple Copies

There are two ways to make multiple copies on your MFC. You can choose

whether the copies will be STACKED (all copies of page 1, then all copies of

page 2, etc.), or SORTED (collated). The default resolution for multiple copies

is AUTO.

Sorting Multiple Copies

Place original face down in the ADF.

Press Copy.

Use the dial pad to enter the number of copies you want (up to 99).

Wait five seconds—OR—Press Copy.

Press

to select STACK or SORT.

Press Copy.

If you select SORTor STACK after pressing Copy and get a MEMORY

FULL message while you are scanning the first page, press Stop to cancel the

job and then restart it to make a single copy. If you selected SORT and the

memory full message appears while scanning subsequent pages, you can press

Copy to copy the portion that is in memory, or press Stop to cancel. To restart

the copy job using less memory, press Copy for stacked copies.

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Enlarging and Reducing Copies

Place the original to be copied face down in the ADF.

Press Enlarge/Reduce.

Press

to select AUTO, 200%, 150%, 125%, 120%, 100%, 93%, 87%,

75%, or 50%.

Press Copy.

Use the dial pad to enter the number of copies you want (up to 99).

Press Copy again—OR—Wait five seconds.

Press

to select STACK or SORT.

Press Copy.

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10 - 3

Setting Up Brother MFC

and PC to Work Together

Using the Brother Machine with Your PC

Multi-Function Link^®Pro software (MFL Pro) turns your Brother machine into

a multi-function center, by enabling you to use your fax machine as a printer.

The MFC 4300 is a 3 in 1 multi-function center — It’s a fax, copier and printer.

Install the Printer Driver and other Brother Software from the bundled CD-ROM.

Caution

It is important that you hook up your MFC to your computer before you install

the software.

If you have previously installed Brother Multi-Function Link^®Pro software or

Brother Printer Driver for another machine, uninstall it first.

Before you install the printer driver, you must read the

README.WRI file in the root directory of the CD-ROM for

important last-minute installation information and

troubleshooting tips.

Before You Install Brother Printer Driver

Computer Requirements

The following are the minimum computer requirements you need to set up and

operate the MFC drivers:

Minimum System Requirements

Available

Hard

Disk

Windows^®

Operating

System

IBM PC

Processor Speed

RAM

Minimum

RAM

Recommended

CD-ROM

Speed

Space

3.1, 3.11

95, 98, 98SE

NT^®4.0 Workstation Pentium 75MHz

486/66MHz

8MB

24MB

32MB

64MB

32MB

16MB

32MB

64MB

128MB

64MB

40MB

50MB

2000 Professional

Pentium 133MHz

Pentium 150MHz

Use only a shielded parallel interface cable that is IEEE 1284-compliant and no

more than 6 feet long (1.8 meters).

Note

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Connecting the Brother Machine to Your PC

IMPORTANT

To install the software using Windows NT^®Workstation Version 4.0 or

Windows^®2000 Professional, you must be logged on as the Administrator.

Before you can connect the MFC to your computer, you must purchase a bi-

Note

directional IEEE 1284-compliant parallel cable that is no longer than 6 feet (1.8

meters).

Make sure to unplug the machine’s power cord from the electrical outlet before

connecting the parallel interface cable.

Also, make sure the computer is turned off and unplugged from the electrical

power before you connect the interface cable.

Connect the parallel interface cable to the parallel interface port of the machine,

and then secure the connection with the wire clips.

Connect the interface cable to the

printer port of the computer, and

then secure it with the two screws.

For the location of your computer’s

parallel printer port, see the User’s

Guide for your computer.

Before plugging in your computer

and turning it on, plug in the

electrical cord of the Brother

machine.

Turn on the PC.

To continue, you must install the Brother Printer Driver before you install the

Note

Brother Software. Be sure to follow the instructions for the operating

system you are using:

1. For Brother Printer Driver, look for your operating system on pages 11-3 to

11-14.

2. For Brother Software, look for your operating system on pages 11-15 to

11-18.

S E T T I N G U P B R O T H E R M F C A N D P C T O W O R K T O G E T H E R

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Using Windows^®95, 98, 98SE and Me

If you are using Windows^®2000 Professional, go to page 11-7.

Note

If you are using Windows NT^®Workstation Version 4.0, go to page 11-10.

For Windows^®98, 98SE user:

When the Add New

Hardware Wizard

screen appears, click

Next.

Each operating system version has different dialog. Some text may be different

depending on the operating system you are using.

Note

For Windows^®95 user:

Select “Driver from disk

provided by hardware

manufacture.” and then

click OK.

For Windows^®Me user:

Select “Specify the location of

the driver (Advanced).” and

then click Next.

The instructions in steps 7 to 15 are for Windows^®98SE.

Note

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Select (Recommended)

and click Next.

Insert the MFL Pro CD-ROM into your CD-ROM drive.

Select Specify a

location and remove

the other check marks,

and then click Browse

to locate the file.

10 Double-click the CD

icon, click the

“x:\w9x\para” folder

and then click OK. (x:

is the drive letter for

your CD-ROM drive.)

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11 Make sure Specify a

location is selected,

and then click Next.

12 Makesureyourprinter

driver name appears

in the dialog box, and

then click Next.

13 You can enter a name

for this printer, or you

can use the name

supplied on screen.

When you have

finished, click Finish.

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14 When the Add New

Hardware Wizard

displays, click Finish.

After the Setup

Note

window appears and

the status bar reaches

100%, the remaining

drivers will be copied.

15 Click OK.

The printer driver has been installed. Now you can print.

If you want to install the other software (Remote Setup, True Type fonts and

Note

Automatic E-mail Printing), go to page 11-15.

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Using Windows^®2000 Professional

When the Found New

Hardware Wizard screen

appears, click Next.

Select(Recommended),

and then click Next.

Insert the MFL Pro CD-ROM into your CD-ROM drive.

Select Specify a

location, remove the

other check marks,

and then click Next.

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10 Click Browse to

locate the file.

11 Double-click the CD

icon and click the

“x:\w2k\para” folder,

and then click OK.

(“x” is the drive letter

for your CD-ROM

drive.)

12 Click Next.

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You might see the

“Digital Signature

Not Found” dialog

box during

Note

installation. If you see

it, click Yes to install

the driver.

13 Click Finish.

After the Setup

window appears and

the status bar reaches

100%, the remaining

drivers will be copied.

14 Click OK.

The printer driver has been installed. Now you can print.

If you want to install the other software (Remote Setup, True Type fonts and

Note

Automatic E-mai Printing), go to page 11-15.

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Using Windows NT^®Workstation Version 4.0

Windows NT^®

Workstation

Version 4.0 does

not have Plug &

Play, so you will

have to install the

drivers manually.

Click Start in the

Task bar, select

Settings, select

Printers, and then

double-click Add

Printer.

Select My Computer,

and then click Next.

Select LPT1:, and

then click Next.

Insert the MFC Pro CD-ROM into your CD-ROM drive.

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10 Click Have Disk...

11 Click Browse to

locate the file.

12 Double-click the CD

icon, click the

“x:\nt40” folder, and

then click Open.

(“x” is the drive letter

for your CD-ROM

drive.)

13 Click OK.

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14 Select your printer

model, and then click

Next. (This dialog box

may not be displayed

for some MFC

models.)

For some models, this

Note

step is not necessary.

Proceed to Step 15.

15 Click Next.

16 Select Not Shared,

and then click Next.

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17 Select Yes

(Recommended) to

Print a Test Page, and

then click Finish.

18 After the test page has

been printed, click

Yes.

Now the printer

driver has been

installed and you

can see it.

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19 You will have to install

the other drivers (such as

scanner), manually.

Click Start in the task

bar, then select Run, and

then type

x:\nt40\setup\setup.exe,

and then click OK. (“x”

is the drive letter for your

CD-ROM drive.)

After Setup window

appears, and the

status bar reaches

100%, the remaining

drivers will be

copied.

20 Click OK.

All drivers have been

installed. Now you can

print and scan.

If you want to install the other software (Remote Setup, True Type fonts and

Note

Automatic E-mail Printing), go to page 11-15.

Using Windows^®3.1x

You don’t have to install the printer driver with Plug & Play. For 3.1x, the CD

installer installs the necessary driver and application. See page 11-18.

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Installing the Brother Software

IMPORTANT

You must install the printer driver before you install the software. (See

Connecting the Brother Machine to Your PC , page 11-2.)

Windows^®95/98/98SE/Me/2000 Professional and

NT^®4.0 Users

Insert the Brother CD-ROM into your CD-ROM drive.

The main CD-ROM screen appears:

(If this window does not appear, please use Windows^®Explorer

to run the setup.exe program from the root directory of the Brother CD-ROM.)

The software will detect the operating system you are using and display it at the

bottom of the screen.

If you are using Windows^®2000 Professional or Windows NT^®4.0, before you

can install the software, you must be logged on as the Administrator.

Note

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To Install Remote Setup and True Type Fonts:

Click the first button Install MFL-Pro.

Follow the instructions on the screen. After the installation, you must restart

your PC.

To Install Automatic E-Mail Printing

(Optional Application):

Automatic E-mail Printing is optional software and is not required for printing,

faxing and scanning operations.

If you want to install it, click Back to return to the main CD-ROM screen.

Click Install E-mail Print.

The following screen will appear:

To start the installation, click Install E-mail Print.

Follow the installation instructions.

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To Register Your MFC 4300 On-Line (USA Only):

To go on-line to register your product, click On-Line Registration.

You can also mail the “Warranty Registration Card” that is included in the

carton.

To View On-Line Documentation:

Click View Documentation.

The following screen will appear:

To view the documentation you want, click the appropriate button.

If you do not have Adobe Acrobat Reader on your system at this time, you can

Note

install it now by clicking Adobe Acrobat Reader.

When you are finished viewing On-Line Documentation, click Back to return

to the main CD-ROM screen.

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To View Brother Support Information:

From the main screen you can access all the Brother numbers, for Brother

support and services, by clicking Brother Support.

The following screen will appear:

■ To access our web site at www.brother.com, where you will find additional

information about Brother products and services, such as specification sheets

and Frequently Asked Questions (FAQs), click Brother Home Page.

■ For a listing of all our Brother Customer Service numbers for USA and Canada,

click Support Information.

■ To access our on-line shopping mall at www.BrotherMall.com, click Brother

Mall.com. (USA only)

To return to the main page, click Back—OR—If you are finished with the MFC

setup, click Exit.

For Windows^®3.1x Users

To install the printer driver and Brother Software:

Insert the Brother CD-ROM into your CD-ROM drive.

From the Program Manager, click File, click Run, and then type:

x:\w3x\MFLPRO\FULL\DISK1\setup.exe. (“x” is the drive letter for your

CD-ROM drive.) This will start the MFL-Pro installation program.

After you install the Brother Software and restart your PC, the MFC Remote

Setup dialog box will be displayed on your PC screen. MFC Remote Setup

allows you to quickly set up your MFC by taking advantage of the ease and

speed of programming on your PC. When you access this application, the

settings on the MFC will be displayed on your PC screen. You can change them

as needed, and then download them to the MFC.

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Helpful Hints for Windows^®3.1x/95/98/98SE/Me/

2000 Professional or Windows NT^®4.0

• For Windows^®3.1x Only: The installer automatically updates your

SYSTEM.INI Windows^®file by adding DEVICE=bi-di.386 under the

[386Enh] section. If any bi-directional parallel communications device driver

has previously been installed, it will be deactivated by this new driver. If you

want to use the driver that was previously installed, you should first install this

driver, and then reinstall your previous driver. However, reinstalling the

previous driver will make the Brother machine’s driver inactive.

• The installer automatically sets the printer port to the parallel interface,

which is

LPT1 (for Windows^®3.1x)

BRMFC (for Windows^®95/98/98SE/Me)

BMFC (for Windows NT^®Workstation 4.0 and Windows^®2000 Professional).

IMPORTANT

Please see the README.WRI file in the root directory of the CD-ROM for

last-minute important installation information and troubleshooting tips.

To uninstall the Brother Software, click the Uninstall icon in the Brother MFL

Pro Program group and then follow the instructions on the screen.

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MFC Remote Setup

After you finish installing the software and the system is rebooted, the MFC

Remote Setup application of Multi-Function Link^®Pro will be displayed

automatically. You can take advantage of the ease and speed of programming

from your PC:

When the MFC Remote Setup dialog box first appears, the settings on your

MFC 4300 will be downloaded to your PC and displayed on your computer

screen. Instead of programming directly on your MFC control panel, fill in the

information in the General, Setup, Dial Setup, Remote and Advanced tabs.

After you enter setup information and change default settings, you can upload

your changes directly to the MFC.

S E T T I N G U P B R O T H E R M F C A N D P C T O W O R K T O G E T H E R

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For DOS Users

How to Use the Brother Machine with Your DOS

Application Software

Before working with your application software that runs on DOS, check that the

Brother machine’s name appears in the printer selection of your application

software. If the machine is not listed, you must install the printer driver that

corresponds to HP LaserJet IIP’s emulations.

The following table shows combinations of printer drivers and emulation

modes. To get the most out of this machine, you should install an HP printer

driver in your application software.

Printer driver supported Emulation mode to be selected in the Remote

in your application

software

Printer Console program:

HP LaserJet IIP^™

HP LaserJet IIP emulation mode Auto emulation

selection

HP LaserJet II^™

■ The best or recommended printer driver is indicated in bold.

■ Be sure to choose the proper printer driver in your application software.

■ Be sure the print resolution is set to 300 dpi in your DOS application software.

What Does the Remote Printer Console Do?

The Remote Printer Console (RPC) is a utility program that can run in the DOS

environment and comprises the following two programs.

Remote Printer Console Main Program

This program allows you to change various printer settings such as emulation,

print quality, fonts, page setup etc., from your computer screen. Since most DOS

applications have a Printer Settings menu that overrides the settings made in

RPC, you may not have to use this utility program. This utility program is useful

for application software that does not control the printer’s settings and features.

Printer Status Monitor Program

This utility program can monitor your printer’s status using bi-directional

parallel communications. This utility program stays resident in your computer

memory (Terminate-and-Stay Resident program) and runs in the background.

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Installing the Remote Printer Console

Before you install the program, make sure you have the following hardware and

software required to install the program:

DOS

Version 3.3 or later

(You must be runnning under a pure DOS

environment. The Remote Printer Console will not

work in DOS emulation mode.)

Monitor

Option

EGA/VGA or compatible

Mouse; the mouse driver must be installed.

(You can also operate the program with the keyboard.)

Follow these steps to install the Remote Printer Console program:

Make sure your Brother machine is connected to your computer and that it is

Online.

Start your computer and go to the DOS prompt. If you are in Windows^®, exit

and return to the DOS prompt.

Insert the Brother CD-ROM into your CD-ROM drive.

At the DOS prompt (C:\>) type x: (Substitute the drive letter of your CD-ROM

drive for “x”) and press Enter.

C:\>x:

Type CD RPCX and press Enter.

x:\>CD RPCX

Type RPCSETUP and press Enter.

x:\RPCX>RPCSETUP

Follow the instructions of the installer.

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12 - 2

Using the Remote Printer Console Main Program

Type C:\RPCX>RPCX, and then press the Enter key to start the Remote

Printer Console main program.

The Main Screen will appear on your computer screen as shown below.

↑

If bi-directional communication is enabled between your computer and MFC

when it starts, the RPC gets the current settings information from your MFC.

Otherwise, RPC shows its default settings. If you want to change settings, move

the cursor to the item you want, and then select it using the Enter and Cursor

keys. Finally, press the Enter key to make the selected settings valid.

There are four sub menus. (See table below.) Select the sub menu you want by

clicking it with the mouse, using the cursor keys and the Enter key, or by

pressing the hot key commands for that sub menu.

Press the keys Functions

Direct

Alt + D

You can directly control the Brother

Access

machine, with Print Form, Reset Printer.

Printer

Setup

Alt + P

You can enter the setting mode to change other

printer settings, such as, margin settings, continue

mode, font and sleep mode.

Console

Config

Alt + C

You can change the environment settings for the

RPC program: color, Status Monitor

configuration, etc.

Guide

Help

Alt + G

You can go to the Guide mode.

You can get Online Help: If you press F1, you

can get information about a highlighted item.

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Remote Printer Console

Current Printer Status Information

Item

Default

Regular

What This Item Does

Media Type

Selects the media type “Regular” or “Thick

Paper.”

Emulation*1

Paper Size*1

Laser Jet IIP “Laser Jet IIP.”

Letter Selects the paper size, either “Letter”,

“Legal”, “A4”, “B5”, “DL”, “Executive’’,

“COM10”, “Monarch” or “C5.”

Orientation*1 Portrait

Selects the paper direction, either “Portrait”

or “Landscape.”

Quality*1

Normal

Selects the print quality, either “Normal” or

“Economy.”

Copies*1

Sets the number of print copies from 1 to 200

pages.

Memory size*2

RPC retrieves and displays the printer

memory size.

*1 The items can be set in the current printer status information dialog box.

*2 The information above is displayed if the bi-directional communication is

active between the computer and MFC.

Printer Setup Category

Print Setup Section

Item

Default

What This Item Does

Copies

Sets the number of print copies from 1 to 200

pages.

Quality

Normal

Off

Selects the print quality to either “Normal”

and “Economy.”

Auto FF

If set to ON, the printer will print the

remaining data automatically without your

pressing the FF/Cont key.

Auto FF

Timeout

5 sec

Sets the time-out value for the Auto FF mode

from 1 to 99 seconds.

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12 - 4

Page Setup Section

Item

Default

Letter

What This Item Does

Paper size*1

Selects the paper size, either “A4”, “Letter”,

“Legal”, “B5”, “DL”, “Executive”,

“COM10”,“Monarch” or “C5.”

Orientation*1 Portrait

Selects the paper direction to either “Portrait”

and “Landscape.”

Left Margin

Sets the Left Margin value (0-126) columns.

Right Margin

Sets the Right Margin value (10-136)

columns.

Top Margin

0.5" or 0.33" Sets the Top Margin 0", 0.33", 0.5", 1", 1.5"

or 2".

Bottom Margin 0.5" or 0.33" Sets the Bottom Margin 0", 0.33", 0.5", 1",

1.5" or 2".

Line / Page

Xoffset

Sets the lines/pages (5-128).

Sets the Xoffset (vertical) value from -500 to

500 dots.

Yoffset

Sets the Yoffset (horizontal) value from

-500 to 500 dots.

*1 These values (except Yoffset and Xoffset) are overidden by settings within

your application software.

*2 These values depend on the paper size settings.

Font Configuration

Item

Default

Internal

What This Item Does

Font Source

Font name

Fonts are stored internally in the MFC.

Brogham10 Selects a font from any of the printer’s

internal fonts.

Pitch

Selects the font size of the selected font.

If you selected the Brougham or

LetterGothic font, Pitch is shown in the

selection box.

Symbol Set

Roman-8

Selects the symbol set.

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Printer Configuration

Item Default

Continue Mode Manual

What This Item Does

Selects Auto or Manual on Auto error

recovery mode.

Parallel

Bi-directional

Enable

Selects the bi-directional parallel “Enable”

or “Disable.”

Other Configuration

Item

Default

What This Item Does

Auto LF

Auto CR

Auto Wrap

Auto Skip

Off

Selects Auto LF “On or Off”

Selects Auto CR “On or Off”

Selects Auto Wrap “On or Off”

Selects Auto Skip “On or Off”

Printer Setup Category

File

Function

Send settings

Sends the settings made within the RPC to

your MFC.

Load settings

Save settings

Loads the settings you stored in your

CD-ROM or hard disk to the RPC.

Saves the RPC settings to your CD-ROM or

hard disk.

Save a command

Saves the RPC settings to your CD-ROM or

hard disk as a printer command string.

Load Default

Quit

Loads the default settings to RPC.

Exits.

Direct Access Category

Item

Function

Prints the MFC’s character/symbol sets

Print Form

“CHARASET.PRN” or any print files you have made.

Reset Printer

Resets the MFC. The data remaining in the MFC and

the printer settings will be cleared.

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12 - 6

Console Configuration Category

File

Function

Environment

Sets the Buzzer on/off, Color for Remote Print

Console

Status Monitor

Sets the hot-key for waking-up the RPC.

For more information on RPC, see the Help information in the program.

Using the Printer Status Monitor Program

Type C:\RPCX>STMX, and then press the Enter key to make the Printer

Status Monitor Program stay resident in your computer memory. If there are any

changes to the printer status, it displays a message on your computer screen.

If the Printer Status Monitor program stays resident in your computer, you can

monitor the printer status on your computer screen immediately by using the

hot-key (Ctrl+Alt+R).

To remove the Printer Status Monitor program from your computer memory,

type C:\RPCX>STMX/R, and then press the Enter key.

The RPC works in the environment where your Brother machine is directly

connected to your computer. If you are using printer buffer switches that do not

support bi-directional communication between the Brother machine and

computer, the program works only in the PC to machine direction and cannot

receive Brother machine status information.

The program does NOT work with Brother machines on a network.

If the RPC conflicts with some application software, exit your application

software and then run the RPC.

The RPC may work in the DOS-compatible box screen mode of Windows^®.

However, we recommend that you completely exit from Windows^®to the DOS

prompt before using the RPC.

The Printer Status Monitor and some other Terminate-and-Stay programs

cannot coexist in the computer’s memory. If they don’t work properly together,

use them one at a time. You can suspend the Printer Status monitor with any of

the following methods or commands.

Type C:\RPCX>STMX/R, and then press the Enter key. To prevent the status

monitor from being loaded as a TSR program, hold the space bar down while

executing the AUTOEXEC.BAT file at DOS startup.

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Using the Brother MFC

as a Printer

Special Print Features

Windows^®Printing

The dedicated printer driver and TrueType^™compatible fonts for Microsoft^®

Windows^®3.1x, 95/98/98SE, Me, Windows NT^®Workstation Version 4.0 and

Windows^®2000 Professional are available on the CD-ROM supplied with your

machine. You can install them easily into your Windows^®system using our

installer program. The driver supports our unique compression mode to enhance

printing speed in Windows^®applications. It allows you to set various printer

settings including economy printing mode and custom paper size.

Popular Printer Emulation Support

The machine supports HP LaserJet IIP printer emulation mode. If you use DOS

application software, or Windows^®3.0 or earlier, you can use HP LaserJet IIP

emulation mode for printer operations. (Use the Remote Printer Console

program to set the printer emulation.)

Remote Printer Console Program for DOS

The MFL Pro CD-ROM supplied with your machine includes the utility

program Remote Printer Console (RPC). When you operate your computer in

the Disk Operating System (DOS) environment, RPC lets you easily change the

Brother machine’s default settings (such as fonts, page setup, emulations, etc.).

RPC also provides a status monitor Terminate-and-Stay Resident (TSR)

program. It runs in the background and monitors the printer status as it reports

the current status or errors on your PC screen.

Bi-directional Parallel Interface

The Brother machine’s parallel interface enables it to send memory and printer

setup information to the computer.

Enhanced Memory Management

The Brother machine has its own Data Compression Technology, which

automatically compresses graphic data and downloads font data efficiently into

the machine’s memory. With the machine’s standard memory, you can avoid

memory errors and print most full-page 600 dpi graphic and text data, including

larger fonts.

U S I N G T H E B R O T H E R M F C A S

P R I N T E R

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Printing from Your PC

Multi-purpose Sheet Feeder

The MFC’s multi-purpose sheet feeder can feed plain paper, envelopes, and

organizer paper. When the MFC receives data from your computer, it begins the

print process by loading paper from the multi-purpose sheet feeder.

■ Select the print command from your PC.

Your PC sends a print command and data to the MFC. If there are more pages,

the MFC begins to print the next page automatically.

You may select the paper source, paper size, and orientation in your application

software.

If your application software does not support your custom paper size, select the next

larger paper size. Then adjust the print area by changing the left and right margins in

your application software. (See Acceptable Paper , page 2-7)

Use the Manual Feed Slot for labels or transpariencies for overhead projecters.

Two-Sided Printing (Manual Duplex)

The supplied printer drivers for Windows^®3.1x, 95/98/98SE, Windows NT^®

Workstation Version 4.0 support manual duplex printing. (For more

information, see the Help screen for the printer driver.)

Please select LPT1 port in the printer driver. The MFC prints all the

even-numbered pages on one side of the paper first. Then, the Windows^®driver

instructs you (with a pop-up message) to reinsert the paper. Before reinserting

the paper, straighten it well or you may get a paper jam. Very thin or very thick

paper is not recommended. If the paper “double-feeds” (sends two sheets at

once), hold the stack of paper except for the front sheet while the paper is

feeding.

When you use manual duplexing, it is possible that a paper jam may occur or the

printer quality might not be satisfactory.

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Loading Envelopes in Multi-Purpose Sheet Feeder

You can load up to 10 envelopes into the multi-purpose sheet feeder. Make sure

envelopes are inserted in the direction shown below.

Manual Feed Slot

The multi-purpose sheet feeder also has a manual feed slot on its cover. You

can load paper or envelopes one at a time into this slot. You do not have to

remove paper from the multi-purpose sheet feeder.

Use the manual feed slot to print or copy on labels or transparencies. For

information about acceptable paper.

Loading One Sheet of Paper

You do not have to choose Manual Feed in the Setup dialog box of your printer

driver. Insert the sheet of paper for Portrait (vertical) or Landscape (horizontal),

with the side you wish to print on face down in the manual feed slot.

Align the paper at the center of the manual feed slot, and be sure to insert it all

the way.

Adjust the paper guide to the width of the paper you’re using.

Loading More Than One Sheet of Paper

Open the Setup dialog box of the Windows^®printer driver and select Manual

Feed in the Paper Source section. Follow Steps 1 and 2 above to load the first

page. The MFC starts printing automatically.

After the first page is printed, the dialog box appears and prompts you to load

the next page. Load a sheet and select OK to resume printing.

Repeat Steps 1, 2, and 3 until you have finished printing.

If you do not select Manual Feed, and insert a page in the manual feed slot, the

MFC will load the first page from the manual feed slot and subsequent pages

from the multi-purpose sheet feeder.

U S I N G T H E B R O T H E R M F C A S

P R I N T E R

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Paper Tray

The MFC ejects paper with printed surfaces face down into the paper tray at the

front of the machine. When you use transparencies, remove each sheet

immediately after printing, to prevent a paper jam or curled sheets.

Simultaneous Printing/Faxing

Your MFC can print data from your computer while sending or receiving a fax,

or while scanning information into the computer. However, when the MFC is

copying or receiving a fax on paper, it pauses the PC printing operation, and

resumes when copying or fax receiving is complete. Fax sending continues

during PC printing.

Choosing Acceptable Paper

We recommend that you test paper, especially special sizes and types of paper

on the MFC before purchasing large quantities. See Acceptable Paper , page 2-7

■ Avoid feeding labels with carrier sheets exposed, or your MFC will be damaged.

■ Avoid using coated paper, such as vinyl coated paper.

■ Avoid using preprinted or highly textured paper.

■ For optimum printing, use a recommended type of paper, especially plain paper and

transparencies. For more information on paper specifications, consult your nearest

authorized sales representative or the place where you purchased your MFC.

■ Use labels or transparencies that are designed for use in laser printers.

■ For the best print quality, we recommend that you use long-grained paper.

■ If you are using special paper, and the paper has problems feeding from the

multi-purpose sheet feeder, try again using the manual feed slot.

■ You can use recycled paper in this MFC.

Printer Operations

Job Cancel Key

You can clear data from the memory.

13 - 4

U S I N G T H E B R O T H E R M F C A S

P R I N T E R

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Printing the Internal Font List

You can print a list of the MFC internal (or resident) fonts to see how each font

looks before you select it.

Press Function, 2, 1, 1.

Press Start. The MFC prints the list.

Press Stop to exit.

Printing the Print Configuration List

You can print a list of current printer settings.

Press Function, 2, 1, 2.

Press Start. The MFC prints the settings.

Press Stop to exit.

Restoring Factory Default Settings

You can return the MFC to original factory settings. Permanent fonts are

restored, but macros are cleared. You can change user settings using the Remote

Printer Console Program. (See page 13-1.)

Press Function, 2, 2, 1.

Press 1 to restore the factory settings

—OR—Press 2 to exit without making a

1.RESET 2.EXIT

change.

Press Stop to exit.

Printing PC Data in Hexadecimal

You can print data as hexadecimal values to check data errors and problems. If

you select HEX DUMP MODE, all PC data is printed hexadecimal. To turn

hexidecimal mode off, press Job Cancel.

Press Function, 2, 2, 2.

Press 1 to set PC to hexidecimal mode

—OR—Press 2 to exit without making a

1.SET 2.EXIT

change.

Press Stop to exit.

U S I N G T H E B R O T H E R M F C A S

P R I N T E R

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Using Automatic E-Mail

Printing

For Windows^®95/98/98SE/Me Only

Main Features

■ You can use Automatic E-Mail Printing with other E-mail software:Brother

Automatic E-Mail Printing has some extra functions that other E-mail software,

such as Netscape Navigator^™or MS Internet Mail, do not support.

■ Automatic E-Mail Printing can be configured for a multiple user account:In

Brother Automatic E-Mail Printing you can set more than one e-mail account on

a single PC so you can print e-mail in each account automatically.

■ Automatic access to your specified POP3 server at the specified time:You can

specify the time when the Brother Automatic E-Mail Printing automatically

accesses the server to check for new mail.

■ Provides an “In Memory” printer driver:You can receive and print e-mail data

at the same time, by searching for a specified character string in the mail header.

It allows you to see the sender, subject and relevant part of the mail content.

Before You Use this Software

Please read “Using Automatic E-Mail Printing” in the On-Line

Documentation on the CD-ROM and check the online

README.WRI file in the root directory of the CD-ROM for

last-minute important information and troubleshooting tips not

included in the On-Line Documentation.

To Access the On-Line Documentation

After you have installed the Brother driver(s) for your model and operating

system, click View On-Line Documentation for operation instructions.

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Troubleshooting and

Routine Maintenance

Troubleshooting

IMPORTANT

For technical and operational assistance, you must call the country where you

purchased the MFC. Calls must be made from within that country.

Brother fax-back system

Brother Customer Service has installed an easy-to-use fax-back system, so you

can get instant answers to common technical questions and product information

for all Brother products. This system is available 24 hours a day, 7 days a week.

You can use the system to send faxes to any fax machine, not just the one from

which you are calling. Call and follow the voice prompts to receive faxed

instructions on how to use the system and your index of fax-back subjects.

If you can’t resolve a difficulty with your MFC using this manual, call our fax-

back system, and follow the voice prompts to receive faxed instructions about

using the system, and an index of fax-back subjects.

In USA:

In Canada: 1-800-681-9838

1-514-685-5381 (within Montreal)

1-800-521-2846

The Brother fax-back system number (USA only) has been preprogrammed on

One Touch key 1.

Frequently Asked Questions (FAQs)

You can find more information about Brother products on theWorld Wide Web.

From product specification sheets to Frequently Asked Questions (FAQs), it is

all there. Visit us at:

http://www.brother.com

You can check here for Brother Printer Driver updates.

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15 - 1

Error Messages

You may occasionally encounter a difficulty with your MFC or telephone line.

If this happens, your MFC often identifies the problem and displays an error

message. The list below explains the most common error messages. You can

correct most problems yourself.

If you need additional help, call the Brother fax-back system at

In USA:

1-800-521-2846

In Canada:

1-800-681-9838

1-514-685-5381 (within Montreal)

ERROR MESSAGE

CAUSE

ACTION

CHANGE DRUM

SOON

The drum unit is near the Use the drum unit until

end of its life.

you have a print quality

problem, then replace the

drum unit with a new one.

CHECK PAPER

The MFC is out of paper or Refill the paper or

PRESS START KEY paper is not properly

loaded in the multi-

remove the paper and

load it again and then

press Start.

purpose sheet feeder.

CHECK PAPER

SIZE

Your Paper Size setting When you see this error,

may not be set correctly the reduction ratio

for the paper you are

using (see pages 5-5).

automatically will be

changed to Auto if you

used a fixed reduction ratio

(see pages 5-4 to 5-5).

COMM. ERROR

A poor quality phone

line caused

Try the call again.

communications error.

CONNECTION

FAIL

You tried to poll a fax

machine that is not in

Polled Waiting mode.

Verify the other party’s

polling setup.

COOLING DOWN

PLEASE WAIT

The temperature of the

drum unit or toner

You must wait and allow

the MFC to resume

cartridge is too hot.

The MFC will pause its

current print job and go

into coolingdown mode.

During the cooling down

mode, you will hear the

cooling fan running

while the display on the

MFC shows COOLING

DOWN and PLEASE

WAIT.

printing when it is ready.

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ERROR MESSAGE

CAUSE

ACTION

COVER OPEN

The top cover was not

completely closed.

Open, then close each

cover.

DISCONNECTED

DOCUMENT JAM

The other party or other Try to fax or receive

party’s MFC terminated again or call the other

the call.

party to see what

happened.

Documents were not

Do not pull paper out

inserted or fed properly or until you see pages 15-6.

document was too long.

DOWNLOAD FULL The download buffer is Unplug the MFC and

full.

plug it back in. Data

remaining in the memory

of the MFC will be

deleted.

(May occur when the

MFC is used as a

printer.)

MACHINE ERROR The MFC has a

Turn off the power. Then

call Brother Customer

Service:

mechanical problem.

InUSA: 1-800-284-4329

In Canada:

1-800-853-6660

In Montreal:

1-514-685-6464

MEMORY FULL

(May occur when the

MFC is used as a

printer.)

Machine memory

capacity has been

exceeded.

Unplug the MFC and plug

it back in. Data remaining

inthememoryoftheMFC

will be deleted.

• If you have installed the

Windows driver, try

again after setting the

True Type mode to

“Print as Graphics” in

the PRINT menu of

your application

software.

• Reduce the print

resolution or reduce the

complexity of your

document.

NO RESPONSE/

BUSY

The number you called

does not answer or is

busy. Or, you may have

reached a number that is

not connected to a fax

machine.

Check the number and

try again.

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ERROR MESSAGE

CAUSE

ACTION

NOT REGISTERED You tried to access a One Set up the One Touch or

Touch or Speed Dial

number that is not

programmed.

Speed Dial number.

See pages 7-1 to 7-2.

PLS OPEN COVER A page, piece of paper or Open the top cover. If you

paper clip, etc. may be

jammed inside the

MFC.

see any jammed paper or

other item, gently pull it

out, then close the scanner

unit. If the error message

remains, open and close

the top cover again. If the

MFC cannot reset itself

and return to the date and

time prompt, it will

display MACHINE

ERROR XX. Please call

Brother Customer Service

and tell them the Machine

Error number, at:

In USA:

1-800-284-4329

In Canada:

1-800-853-6660

In Montreal:

1-514-685-6464

PRINT OVERRUN

(May occur when the been exceeded.

MFC is used as a

The available Ram has

Unplug the MFC and plug

it back in. Data remaining

inthememoryoftheMFC

will be deleted.

printer.)

• If you have installed

the Windows printer

driver, try again after

setting the TrueType

mode to “Print as

Graphics” in the

PRINT menu of your

application software.

• If this does not clear

the error, reduce the

complexity of your

document or reduce

the print resolution.

PRINTER JAM

The paper is jammed in Do not pull the paper out

the MFC.

until you see pages 15-6

to 15-7.

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ERROR MESSAGE

CAUSE

ACTION

SET CARTRIDGE

Toner cartridge is not

installed.

Reinstall the toner

cartridge.

TONER EMPTY

TONER LOW

Toner is used up and

printing is not possible. cartridge with a new one.

Replace the toner

(See pages 15-26 to

15-29)

If the LCD shows

Order a new toner

TONER LOW, you can cartridge now.

still print. But the toner

is depleted and the fax

machine is telling you

that the toner will soon

run out.

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15 - 5

Document Jam

The documents were not inserted or fed properly, or were too long.

Open the control panel.

Carefully, pull the document

toward the front of the

MFC.

Close the control panel.

Press Stop.

Printer Jam

Before you can clear a paper jam error, you must find out where the paper is

stuck. Review the following two types of printer jams and follow the

instructions.

WARNING

Do not force the jammed paper from the paper tray because you may damage the

MFC and cause toner to scatter on the next printed pages.

After you have used the MFC, some internal parts of the machine are extremely

HOT! When you open the top cover of the MFC, never touch the shaded parts

shown in the following diagram.

HOT!

Inside the Fax Machine

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Paper is Jammed in the Multi-purpose Sheet Feeder

Open the multi-purpose sheet

feeder to pull the jammed paper

upward and out of the feeder.

Close the multi-purpose sheet

feeder.

Open the top cover and check that

a torn piece of paper does not

remain inside the fax machine.

Multi-purpose

Sheet Feeder

Paper is Jammed near the Drum Unit or in the Fuser Unit

Open the top cover.

Remove the drum unit.

Gently pull out the jammed paper.

Reinstall the drum unit.

Close the top cover.

Paper is

jammed

near drum

unit

jammed

in fuser

unit

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15 - 7

If You Are Having Difficulty with Your MFC

If you think there is a problem with your MFC, make a copy first. If the copy

looks good, the problem is probably not your MFC. Check the table below and

follow the troubleshooting tips.

DIFFICULTY

SUGGESTIONS

Printing and Receiving Faxes

If your copy looks good, you probably had a bad

Condensed print and

horizontal streaks; top

connection, with static or interference on the phone

and bottom of sentences line. If the copy looks bad, clean the scanner area.

are cut off.

If there is still a problem, call Brother Customer

Service at:

1-800-284-4329 (in USA) or 1-800-853-6660 (in

Canada) or 1-514-685-6464 (in Montreal).

Vertical streaks; black

Sometimes you may see vertical streaks/black lines

lines appear on the faxes on the faxes you receive. Either your MFC’s

you receive.

primary corona wire for printing may be dirty, or

the sending party’s fax scanner may be dirty. Clean

your primary corona wire (see pages 15-25), or ask

the sender to make a copy to see if the problem is

with the sending machine.

Try receiving from another fax machine.

If the problem continues, call Brother Customer

Service at:

1-800-284-4329 (in USA) or 1-800-853-6660 (in

Canada) or 1-514-685-6464 (in Montreal).

The MFC “hears” voice If your MFC is set to Easy Receive ON, and it

as CNG tone.

answers voice calls by trying to receive a fax, try

turning Easy Receive to OFF.

Horizontal streaks; lines You may get a fax with horizontal streaks or with

are missing.

missing lines. Usually this is caused by a poor

telephone connection. Ask the other party to send

the fax again.

Received faxes appear

If the received data is divided and printed on two

as split or blank pages. pages or if you get an additional blank page, your

Paper Size setting may not be correct for the paper

you are using (see pages 5-5). If you are using the

fixed reduction feature, check to see if the

reduction ratio is suitable for the real paper. (See

pages 5-4 to 5-5)

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DIFFICULTY

SUGGESTIONS

Phone Line or Connections

Dialing does not work. Check for a dial tone. Change TONE/PULSE

setting (See Setting Tone/Pulse Dialing (Canada

Only), page 4-2). Check all line cord connections,

and make sure the curled handset cord is not in the

EXT jack. Check power cord connection. Send a

manual fax by pressing Hook—OR—by lifting

the handset, and dialing the number. Wait to hear

the fax receiving tones before pressing Start.

The MFC does not

answer when called.

Make sure the MFC is in the correct receiving

mode for your setup (either FAX, FAX/TEL or

TAD). Check for dial tone. If possible, call your

MFC to hear it answer. If there is still no answer,

check the telephone line cord connection. Connect

a standard telephone handset to the MFC telephone

jack. If there is no ringing when you call your

MFC, call your Telephone Company to check the

line.

There is no dial tone on Press Hook—OR—Lift the handset. If you hear

the handset.

no dial tone, check telephone line cord connections

at the MFC and wall jack. Check that the handset

curled cord is connected to the MFC’s handset

jack. Test the jack with another single line

telephone. If no dial tone on the wall outlet, call

your Telephone Company.

Sending Faxes

Transmitting quality is Try changing your resolution to FINE or

poor.

SUPERFINE (See Resolution , page 6-7). Make a

copy to verify the MFC’s scanner operation.

Transmission

There is probably temporary noise or static on the

verificationreportprints phone line. Try sending the fax again. If the

“Results:NG”.

problem continues, call the Telephone Company to

check your phone line.

The receiving party says Sometimes the resolution mode you chose when you

the picture is not clear. sent your fax was not appropriate. Send the fax again,

but try using the FINE or SUPERFINE mode. Also,

your MFC’s scanner may be dirty, so try cleaning it.

(See pages 15-23)

The receiving party says Your MFC’s scanner may be dirty or the receiving

vertical streaks appear

on the faxes they

receive.

party’s print head may be dirty. Clean your scanner

(see pages 15-23) and make a copy to check if the

problem was caused by your machine.

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15 - 9

DIFFICULTY

SUGGESTIONS

Handling Incoming Calls

Double-ring in FAX/

TEL mode.

The MFC knows the incoming call is not a fax, so

it is signaling you to answer the telephone call.

Pick up the MFC handset or answer from an

extension phone and press your MFC’s Telephone

Answer Code (default setting is #51).

I have difficulty

If you answered at the MFC, press Start and hang

transferring a fax call to up immediately. If you answered at an extension

the MFC

phone, press your MFC’s Remote Activation Code

(default setting is 51). When your MFC answers,

hang up.

The Caller ID does not The Caller ID signal is sent ten seconds after the

display after the Call

Waiting Signal.

Call Waiting Signal and speaking may interfer with

it. When you hear the Caller Waiting signal, ask the

other party to hold while you catch the other call.

Then stop speaking until you see the Caller ID on

the LCD.

I have difficulty with

custom features on a

single line.

If you have Call Waiting, Caller ID, Call Waiting/

Caller ID, Ring Master, Voice Mail, an answering

machine, alarm system or any other custom feature

on a single phone line with your MFC, it may create

a problem sending or receiving fax data.

Example #1: If you are having a telephone

conversation and a fax communication signal

comes through on your Call Waiting Call ID

feature, you can verify that the second call is a fax

by switching to it. You have the option to receive

the fax call, by asking the first caller to hang up to

clear the line.

Example #2: If you are sending or receiving a fax

message while a Call Waiting Caller ID (or other

custom feature) signal comes through on the line,

the signal can temporarily interrupt or disrupt the

fax data. (Brother’s ECM feature should help

overcome this problem.) This condition is related

to the telephone system industry, and is common to

all devices that send and receive information on a

single, shared line with custom features. If

avoiding a slight interruption is crucial to your

business, a separate line with no custom features is

recommended.

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DIFFICULTY

SUGGESTIONS

General Printing Difficulties

The MFC does not print. Check the following:

• The MFC is plugged in.

• The toner cartridge and drum unit are installed

properly.

• The interface cable is securely connected

between the MFC and computer.

• Check to see if LCD is showing an error message.

(See pages 15-2 to 15-5)

The MFC prints

Reset the MFC. Check the primary settings in your

unexpectedly or it prints application software to make sure it is set up to

garbage.

work with your MFC.

The MFC cannot print

full pages of a

document; the error

message PRINT

The MFC received a very complex print job and

could not process part of the page. This may be

solved in several ways. If you are using Windows

3.1x, Windows 95/98/98SE or Windows NT

OVERRUN occurs.

Workstation Version 4.0 with the supplied printer

driver, see the “Windows Setup Printing

Problems” section. Try to reduce the complexity of

your document or reduce print resolution.

The MFC prints the

first couple of pages

correctly, then some

pages have text missing.

Your computer is not recognizing the printer input

buffer’s full signal. Please make sure to connect the

printer cable correctly.

The MFC cannot print

full pages of a

document; A

Reduce the printer resolution. Reduce the

complexity of your document and try again.

Reduce the graphic quality or the number of font

MEMORY FULL error sizes within your application software.

message occurs.

My headers or footers

Most laser printers have a restricted area that will

appear when I view my not accept print. Usually these are the first two

document on the screen, lines and last two lines, leaves 62 printable lines.

but do not appear when I Adjust the top and bottom margins in your

print them.

document to allow for this.

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DIFFICULTY

SUGGESTIONS

DOS Setup Printing Difficulties

I cannot print from my Check that the DOS application software interface

application software.

settings match those of your printer. For example,

if you are using a parallel printer cable, you would

probably set your DOS software printer port to

LPT1. Check for an error message on the LCD.

Note: Some DOS applications do not print

correctly through Windows . Restart in DOS mode

to avoid conflicts with Windows .

The machine prints, but This is an indication that your application printer

it prints incorrect

information.

Sometimes it prints a

emulation Print setting and the machine’s printer

emulation do not match. Check your application

software to make sure you selected the correct

couple of characters and printer driver. The machine emulates HP LaserJet

then ejects the pages.

IIP. Try setting the machine to HP emulation in

Remote Printer Console and then select the HP

LaserJet IIP printer in your application software.

The machine prints the This is common problem with database and partly

part of my document but with spreadsheet software when they are not

does not print the last

page.

correctly set up. The data has been sent to the

printer but the printer did not receive the Page Eject

command. Press Job Cancel to cancel the page,

or send the Page Eject command to eject the page.

Then ask your software supplier how to add a Page

Eject (or Form Feed) command to the end of your

print job.

How can I change the

user settings or default

settings on the machine?

Use the Remote Printer Consol (RPC) program.

Windows Setup Printing Difficulties

I cannot print from my Make sure the Windows printer driver is installed

application software.

and that you selected it in your application

software.

Sometimes I get the

error message PRINT

OVERRUN when

printing certain

If you are using the supplied Windows driver, turn

the error recover operation on in the Setup dialog

box and try again. Reduce the print resolution or

reduce the complexity of your document and try

again. Expand the printer memory

documents from

Windows .

by installing one of the optional memory boards.

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DIFFICULTY

SUGGESTIONS

Software Difficulties

“Unable to write to

LPT1” or “LPT1

already in use” error

message appears.

1.Make sure the MFC is on (plugged into the AC

outlet) and that it is connected directly to the

computer with the bundled IEEE-1284 bi-

directional parallel cable. The cable must not go

through another peripheral device (such as a Zip

Drive, External CD-ROM Drive, or Switch box).

“MFC is Busy” or

“MFC Connect

2.Make sure the MFC’s LCD screen is not

displaying an error message.

Failure” error message 3.Make sure no other device drivers, which also

appears.

communicate through the parallel port, are

running automatically when you boot up the

computer (such as, drivers for Zip Drives,

External CD-ROM Drive, etc..) Suggested areas

to check: (Load=, Run= command lines in the

win.ini file or the Statup Group)

4.Check with you computer manufacturer to

confirm that the computer’s parallel port settings

in the BIOS are set to support a bi-directional

machine, i.e. (Parallel Port Mode-ECP).

Paper Handling Difficulties

The MFC does not load Check to see if the CHECK PAPER or PRINTER

paper. The LCD shows JAM message appears on the LCD. If so, the multi-

CHECK PAPER or

PRINTER JAM.

purpose sheet feeder may be out of paper or not

properly installed. If it is empty, load a new stack

of paper into the feeder and then press Start. If

there is paper in the multi-purpose sheet feeder,

make sure it is straight. If the paper is curled, you

should straighten it. Sometimes it is helpful to

remove the paper, turn the stack over and place it

back into the multi-purpose sheet feeder. Reduce

the amount of paper in the multi-purpose sheet

feeder, and then try again.

The MFC does not load Reinsert the paper firmly, one sheet at a time.

paper from the manual

feed slot.

How can I load

envelopes?

You can load envelopes from either the multi-

purpose sheet feeder or the manual feed slot. Your

application software must be set up to print the

envelope size you are using. This is usually done in

the Page Setup or Document Setup menu of your

software. Refer to your application manual.

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15 - 13

DIFFICULTY

SUGGESTIONS

What paper can I use?

You can use plain paper, envelopes,

transparencies, labels and organizer paper. For

information on paper you can use, See Acceptable

Paper on page 2-7.

How can I clear paper

jams?

See Printer Jam on pages 15-6 to 15-7.

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DIFFICULTY

SUGGESTIONS

Copy Quality Difficulties

Vertical streaks appear Sometimes you may see vertical streaks on your

in copies.

copies. Either the scanner or the primary corona

wire for printing is dirty. Clean them both.

(See pages 15-23 to 15-25)

Print Quality Difficulties

Printouts are too dark or Adjust the print conditions by setting the Print Density

too light.

light function. It has been factory set to the middle

position. (See Setting the Print Density , page 5-5.)

Printed pages contain

white stripes.

You may fix this by wiping the scanner windows

with a clean soft cloth. (See Cleaning the Document

Scanner , page 15-23 and Replacing the Drum Unit ,

page 15-30.) If you still see white stripes or faint

images and the display shows CHANGE DRUM

SOON, replace the drum unit with a new one.

White Stripes or

Faint lmages

Printed pages are

stained with toner or

have vertical

Clean the MFC’s interior and the primary corona

wire of the toner cartridge. (See Routine

Maintenance , page 15-23 and Cleaning the Drum

Unit , page 15-25.) Make sure that the tab of the

corona wire is at the home position. If after

cleaning, you still see dark stripes or toner stains

and the display shows CHANGE DRUM SOON,

replace the drum unit with a new one.

stripes.

Dark Stripes or

Toner Stains

Printed pages have

Make sure that you use paper that meets the

white in black text and specifications. spots Rough surface or thick media

graphic areas.

can cause the problem. If you still see white spots

and the display shows CHANGE DRUM SOON,

replace the drum unit with a new one.

White Spots

Tonerscatters and stains Adjust the print conditions by setting the Print

the printed page.

Density function. Remove the drum unit and clean the

MFC’s interior. (See Routine Maintenance , page 15-

23, Cleaning the Printer , page 15-24 and Cleaning the

Drum Unit , page 15-25.) Make sure that you use paper

that meets specifications. (See pages 2-7.) If you still

have scattered toner and the display shows CHANGE

DRUM SOON, replace the drum unit with a new one.

Scattering Toner

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15 - 15

DIFFICULTY

SUGGESTIONS

Print Quality Difficulties (^CONTINUED)

The whole page is

printed black.

Wipe the electric terminals referring to pages 15-

24. Also, do not use heat-sensitive paper as it will

cause this problem. After cleaning, if the printed

pages are still black and the display shows

CHANGE DRUM SOON, replace the drum unit

with a new one.

Black Page

Nothing is printed on

the page.

Make sure that the toner cartridge is not empty.

Wipe the electric terminals. (See Routine

Maintenance , page 15-23, Cleaning the Printer , page

15-24 and Cleaning the Drum Unit , page 15-25.)

Make sure that a torn piece of paper does not

remain on the scanner window.

White page

Printed pages are

marked at regular

intervals.

Markings may disappear by themselves. Try copying

multiple pages to clear this problem. Markings may

occur if the MFC has not been used for a long time. A

possible cause is that the surface of the drum is

scratched. You must then replace the drum unit with

a new one. If the markings do not disappear, it may

be that the drum was marked or damaged by

excessive exposure to light. In this case, replace the

drum unit with a new one.

Example of Regular

Marking

Printed pages are

blurred at the center or

at either edge.

Certain environmental conditions such as humidity,

high temperatures, etc. may cause this condition to

occur. Make sure the MFC is placed on a flat,

horizontal surface. Remove the drum unit with the

toner cartridge installed. Try rocking them from side

to side. You may clear a blurred page by wiping the

scanner windows with a clean soft cloth. (See

Routine Maintenance , page 15-23, Cleaning the

Printer , page 15-24 and Cleaning the Drum Unit ,

page 15-25.) If a blurred page occurs after cleaning

and the display shows CHANGE DRUM SOON,

replace the drum unit with a new one.

Blurred Page

Ghost images appear on Adjust the print conditions by setting the Print

Density function, pages 5-5. Make sure you use

paper that meets the specifications. Rough surfaces

or thick media can cause a ghost image.

the printed page.

Ghost Images

The drum unit is a consumable item and it is necessary to replace it periodically.

Note

15 - 16 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

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Difficulties Setting up the Software

(For Windows 3.1x Users)

Problem Using the HP Pavilion PC and the “HP DEMO”

Screen Saver

If you select the “HP Demo” screen saver on your HP Pavilion PC after you

have installed the Multi-Function Link Pro software, the System.ini file is

overwritten and you cannot use the Brother machine to print, scan, or for

Remote Setup.

If you have used the HP Demo screen saver already, you must edit the

System.ini file as follows:

[boot]

;comm.drv=comm115.drv

comm.drv=brmfcomm.drv

[386Enh]

DEVICE=C:\WINDOWS\SYSTEM\Bi-Di.386

If you do not want to edit the System.ini file, please change the screen saver to

another one and Re-install Multi-Function Link Pro again.

Bi-directional Parallel Ports (nibble and byte modes)

The machine supports both nibble (AT) and byte (Bi-directional) mode parallel

ports. If your PC supports byte mode, scanning and fax reception will be at a

faster speed. To verify or change the parallel port mode, please check your

system BIOS in the CMOS Setup or contact your computer manufacturer for

assistance.

Some older PC models support only nibble mode. Generally, newer models

support both nibble and byte modes.

Machine Connect Failure or Bi-Directional

Communication Error

Recently, some printers have included a function to show the printer status on

the PC display. Such printers use the bi-directional communication parallel port

between the printer and the PC. Our machines have a bi-directional parallel port

function. Since Windows 3.1x does not support bi-directional communication

on the parallel port, each peripheral vendor has developed and supplied a bi-

directional device driver, which will be installed into Windows 3.1x. If you

install two or more different bi-directional device drivers into Windows , they

may conflict with each other and cause problems.

Please make sure you have installed the Brother printer driver, by executing

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15 - 17

SETUP.EXE from your CD-ROM drive, following the instructions on the CD-

ROM label. The bi-directional communication may be disabled when the driver

is installed from the Add menu in “Printers” of the Control Panel. Please restart

Windows .

Remove the conflicting situation caused by one of the following printer drivers.

Review the following sections that apply to any additional printer drivers you

may have installed into your Windows software.

Brother HL-6/6V/10h/630series/660series/960/1260/WL-660

HP LaserJet series II, IID, IIP, IIP+, III, IIID, IIIP or IV Plus

NEC SuperScript 610/660

EPSON ActionLaser 1100/1400

LexMark WinWriter 200

Brother HL-6/6V/10h/630series/660series/960/1260/

WL-660:

The Resource Manager for your machine’s Brother printer drivers may not work

if the printer drivers for the above laser printers models are installed after the

installation of your machine’s Brother printer drivers.

In this case, please install your machine’s Brother printer driver again or copy

BI-DI.386 from the CD-ROM to the Windows/System directory.

(NOTE: BI-DI.386 on the CD-ROM is not compressed.)

HP LaserJet series II, IID, IIP, IIP+, III, IIID or IIIP:

If Microsoft Windows Printing System is used for the above models, you must

modify the “win.ini” file in the Windows directory to turn the machine’s

bi-directional function off.

We recommend that you do a back-up before you modify the WIN.INI or

SYSTEM.INI files, just in case.

Open the “win.ini” file using the “Notepad” application. Look for the following

statement in the [spooler] section:

[spooler]

QP.LPT1 = wpsljqp.dll

Then disable this function, by adding a semicolon at the beginning of the above

sentence as follows:

[spooler]

;QP.LPT1 = wpsljqp.dll

Then, open the “system.ini” file using the “Notepad” application. Look for the

following statement in the [386Enh] section:

[386Enh]

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device=wpsljvpd.386

WPSLPT1=1

Then disable this function, by adding a semicolon at the beginning of the above

sentences as follows:

;device=wpsljvpd.386

;WPSLPT1=1

You must restart Windows to make these modifications effective.

These modifications disable the printer status reporting on your PC. However,

you will be able to use the machine without further problems.

HP LaserJet 4 Plus:

Please uninstall the Main Status window by double-clicking the Un-install

Status window in HP LaserJet group.

NEC SuperScript 610/660:

Please remove the NEC SuperScript driver by running the NECDELET.EXE

file in Disk 1 that is included with NEC printers.

EPSON ActionLaser 1100 / 1400:

Please remove the EPSON Action Laser 1100/1400 driver by running the

EPDELETE.EXE file in the Windows Printer Driver for these models.

Lexmark WinWriter 200:

You must modify the “win.ini” and “system.ini” files in the Windows

directory to turn off the printer’s bi-directional function.

We recommend that you to backup the WIN.INI and SYSTEM.INI files before

you modify them.

Open the “win.ini” file using the “Notepad” application. Look for the following

statement in the [windows] section:

[windows]

run=C:/WINDOWS/SYSTEM/WPSIOMON

Then disable this function, by adding a semicolon at the beginning of the above

sentence as follows:

[windows]

;run=C:/WINDOWS/SYSTEM/WPSIOMON

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15 - 19

Look for the following statement in the [spooler] section:

[spooler]

QP.LPT1=wpslbq.dll

Then disable this function by adding a semicolon at the beginning of the above

sentence as follows:

[spooler]

;QP.LPT1=wpslbq.dll

Then, open the “system.ini” file using the “Notepad” application. Look for the

following statement in the [386Enh] section:

[386Enh]

device=wpscomd.386

device=wpsljvpd.386

WPSLPT1=1

Then disable this function by adding a semicolon at the beginning of above

sentences as follows:

[386Enh]

;device=wpscomd.386

;device=wpsljvpd.386

;WPSLPT1=1

You must restart Windows to make these modifications effective.

These modifications disable the printer status reporting on your PC. However,

you will be able to use the machine with no further problems.

Graphics or Text Is Missing When the Document Is Printed

This could be caused by your Display Driver software. Contact your reseller and

inquire about the latest Display Driver software. Another solution is to change

your Windows Setup Display selection from the current selection to the

standard VGA or SVGA selection. Contact your reseller or Microsoft Support

if you need help modifying your Windows Display selection or installing new

Display Driver software.

15 - 20 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

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Packing and Shipping the MFC

Whenever you transport the MFC, use the packing materials that came with your

machine. Also, follow the steps below to pack the MFC or it may be damaged,

which will void the MFC’s warranty.

Remove the line

cord and unplug

the MFC from the

AC outlet.

Top Cover

Open the top

cover.

Hold the drum

unit assembly by

its handles and

remove it.

Drum Unit

Caution

Remove the drum unit and

toner cartridge assembly.

Leave the toner cartridge

installed in the drum unit.

Plastic

Bag

Place the drum unit and toner

cartridge assembly into the

plastic bag and seal the bag

completely.

Drum

Unit

Toner

Cartridge

Close the top cover. Remove

the wire extension, document

tray, dust cover, paper tray and

handset and pack them.

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15 - 21

Wrap the MFC in the plastic bag

and place it in the original carton

with the original packing material.

Pack the drum unit, toner cartridge

assembly and printed materials

into the original carton as shown

below:

If you are returning the MFC to Brother as part of the Swap Program, Packonly

the MFC.

Note

Keep all separate parts to use with your “Swap” machine.

Close the carton and tape it shut.

15 - 22 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

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Routine Maintenance

You can keep your MFC in optimum condition by cleaning it on a regular basis.

It is a good idea to clean the drum unit during this routine. Avoid using thinners

or other organic solvents to clean the MFC and do not use water.

Cleaning the Document Scanner

Unplug the telephone line, and then unplug the power cord.

When you reconnect these lines later, connect the power cord before you

connect the telephone line.

Open the Control Panel cover.

Wipe dirt off the MFC using a slightly damp clean cloth.

Clean the white bar and the glass cover.

Moisten a small piece of clean soft, lint-free cloth with isopropyl alcohol and

carefully remove dirt from the glass cover and the white bar of the scanner.

White Bar

Control Panel

Left the Control

Panel Cover

Glass Cover

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15 - 23

Cleaning the Printer

Caution

■ Do not use isopropyl alcohol to remove dirt from the control panel. It may cause

a crack on the panel.

■ Do not use isopropyl alcohol to clean the scanner window or the toner sensor.

■ Do not touch the scanner window with your finger.

■ Handle the drum unit carefully because it contains toner. If toner scatters and

your hands or clothes get dirty, immediately wipe or wash it off with cold water.

Open the top cover.

Remove the drum unit assembly.

Toner Sensor

Electrical

Terminal

Gears

Scanner Window

Sensor Strip

WARNING

Just after you have used the MFC, some internal parts of the machine are

extremely HOT! When you open the top cover of the MFC, never touch the

shaded parts as shown in the diagram below.

HOT!

Inside the Fax Machine

Wipe the electric terminals with isopropyl alcohol on a cotton swab.

Wipe the gears with a clean dry cloth.

Gently wipe the scanner window and the toner sensor with a clean soft dry cloth.

Do NOT use isopropyl alcohol to clean the scanner window or the toner sensor.

15 - 24 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

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Cleaning the Drum Unit

We recommend you place the drum unit on a drop cloth or large piece of

disposable paper to avoid spilling and scattering toner.

Carefully turn the drum

unit upside down.

Home

Position

(

)

▼

Clean the primary corona

wire inside the drum unit

by gently sliding the tab

from right to left several

times.

Return the tab to the home

position ( ▼ ) before

reinstalling the drum unit.

Corona

Wire

Tab

Caution

If you do not position the tab at the home position, printed pages may have

vertical stripes.

Re-install the drum unit into the MFC.

(See Replacing the Drum Unit , page 15-30.)

Close the top cover.

Plug in the power cord.

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15 - 25

Replacing the Toner Cartridge

The MFC can print approximately 2,200 pages with one toner cartridge. When

the toner cartridge is running low, the LCD shows TONER LOW. The MFC is

supplied with a starter toner cartridge that must be replaced after 1,000 pages.

Actual page count will vary depending on your average document type (i.e.

standard letter, detailed graphics).

It is a good idea to keep a new toner cartridge ready for use when you see the

TONER LOW warning.

Discard the used toner cartridge according to local regulations. If you are not

sure of them, call your local Sanitation Department. Be sure to seal the toner

cartridge tightly so toner powder does not spill out of the cartridge. When

discarding used toner cartridges, keep them separate from domestic garbage.

We recommend that you clean the MFC when you replace the toner cartridge.

Note

How to Replace the Toner Cartridge

WARNING

Just after you have used the MFC, some internal parts of the MFC will be

extremely HOT! So, never touch the shaded parts shown in the illustration.

HOT!

Inside the Fax Machine

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Open the top cover.

Make sure the top

cover is completely

open. To remove the

drum unit, hold each

side of the drum by

its handles and gently

lift the drum forward

toward you.

Top Cover

Drum Unit

Place the drum unit

on a drop cloth or

large piece of

disposable paper to

avoid spilling and scattering the toner.

Gently turn the

lever on the toner

Toner

Cartridge

cartridge forward

until it stops. The

toner cartridge

cannot be

removed unless

the shutter is

closed, by turning

the lever

Drum

Unit

completely to the

front.

Remove the old toner cartridge

from the drum unit by gently

pulling it out.

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15 - 27

Handle the toner cartridge carefully. If toner scatters on your hands or clothes,

immediately wipe it off or wash it with cold water.

Note

Unpack the new toner cartridge.

Place the used toner cartridge

into the aluminum bag and

discard it according to local

regulations.

Old Toner

Cartridge

New Toner

Cartridge

Aluminum

Bag

Caution

■ Wait to unpack the toner

cartridge until immediately

before you install it into the fax

machine. If a toner cartridge is

left unpacked for a long period

of time, the toner life is

Toner

Cartridge

shortened.

■ You can use only a genuine

Brother toner cartridge

(TN-5000PF series), which is

specially formulated to ensure

top print quality. Using another

brand of toner cartridge may

void your fax machine’s

warranty.

Gently rock the toner cartidge from side to side five or six times.

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Slide the new toner

cartridge into the opening

on the right side of the

drum unit. To ensure that

the toner cartridge and the

drum unit fit together

correctly, make sure that

the toner cartridge guide

arrow is exactly aligned

with the guide arrow on

the drum unit.

Drum

Unit

Toner

Cartridge

Gently turn the lever on

the toner cartridge

backward until it stops.

Reinstall the drum

Top Cover

unit into the fax

machine and close

the top cover.

Drum Unit

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15 - 29

Replacing the Drum Unit

The MFC uses a drum unit to create the print images on paper. If the LCD shows

CHANGE DRUM SOON, the drum unit is nearly at the end of its life. Purchase

a new drum unit to replace the current one.

Even if the LCD shows CHANGE DRUM SOON, you may be able to continue

to print without replacing the drum unit for a while. However, if there is a

noticeable deterioration in the output print quality even before CHANGE

DRUM SOON is shown, then the drum unit should be replaced. You should

clean the MFC when you replace the drum unit.

Caution

When removing the drum unit, handle it carefully because it contains toner.

When you replace the drum unit, you should clean the MFC. (See Cleaning the

Drum Unit , page 15-25.)

The drum unit is a consumable item, and it is necessary to replace it

periodically. There are many factors that determine the actual drum life, such

as temperature, humidity, type of paper and toner that you use and the number

of pages per print job, etc. The drum life is estimated at approximately 20,000

pages at 20 pages per job and 8,000 pages at 1 page per job. The actual number

of pages your drum will print may be significantly less than these estimates.

Because we have no control over the many factors that determine the actual

drum life, we cannot guarantee a minimum number of pages that will be printed

by your drum.

For best performance, use only a genuine Brother toner cartridge. The product

should be used only in a clean, dust-free environment with adequate ventilation.

WARNING

Just after you have used the MFC, some internal parts of the machine are

extremely HOT! So please be careful.

HOT!

Inside the Fax Machine

15 - 30 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

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Follow these steps to replace the drum unit:

Open the top cover.

Top Cover

Remove the old

drum unit. Place the

drum unit on a drop

cloth or large piece

of disposable paper

to avoid spilling and

scattering the toner.

Drum Unit

Remove the toner

cartridge from the

drum unit and keep it

in a safe place. For

more information, see

Replacing the Toner

Toner

Cartridge

Cartridge , page 15-26.

Toner

Cartridge

Discard the used drum unit according to local regulations. If you are not sure of

them, call your local Sanitation Department. Be sure to seal the drum unit

tightly so toner powder does not spill out of the unit. When discarding used

drum units, keep them separate from domestic garbarage.

Note

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15 - 31

Wait to unpack the new drum unit until immediately before installing it. Place

the old drum unit into the aluminum bag and discard it according to local

regulations.

Old Toner

Cartridge

New Toner

Cartridge

Aluminum

Bag

Gently rock the new

drum from side to

side five or six

times.

Caution

Do NOT remove the clear plastic starter sheet!

Starter Sheet

■ Wait to unpack the drum unit immediately before installing it into the MFC.

If an unpacked drum unit is subjected to excessive direct sunlight or room light,

the unit may be damaged.

■ Handle the toner cartridge and the drum unit carefully because they contain

toner. If toner scatters and your hands or clothes get dirty, immediately wipe or

wash with cold water.

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Reinstall the toner

cartridge into the

new drum unit.

For more

information, see

ReplacingtheToner

Cartridge , page

15-26.

Top Cover

Drum Unit

Holding the new

drum unit by its

handles, install it.

Close the top

cover.

The MFC will

eject the clear

plastic starter

sheet

automatically.

Clear Plastic Starter Sheet

Caution

■ Do not touch the scanner window with your finger.

■ Handle the toner cartridge and drum unit carefully because they contain toner.

If toner scatters and your hands or clothes get dirty, immediately wipe or wash

it off with cold water.

For Customer Service

In USA:

1-800-284-4329 (voice)

1-908-575-8790 (fax)

1-800-284-3238 (TTY service for hearing-impaired)

1-800-853-6660 (voice)

In Canada:

1-514-685-4898 (fax)

1-514-685-6464 (voice) (within Montreal)

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15 - 33

Important Information

Standard Telephone and FCC Notices

These notices are in effect only for 120V models sold

and used in the United States.

This equipment is hearing aid and volume control compatible.

When programming emergency numbers and making test calls to

emergency numbers:

■ Remain on the line and briefly explain to the dispatcher the reason for the call

before hanging up.

■ Perform these activities in the off-peak hours, such as early morning or late

evening.

This equipment complies with Part 68 of FCC Rules. On the rear panel of this

equipment is a label that contains, among other information, the FCC

Registration Number and Ringer Equivalence Number (REN) for this

equipment. You must, upon request, provide this information to your telephone

company.

You may safely connect this equipment to the telephone line by means of a

standard modular jack, USOC RJ11C.

An FCC compliant telephone cord with a modular plug is provided with this

equipment. This equipment is designed to be connected to the telephone line or

premise’s wiring using a compatible modular jack that is Part 68 compliant. See

the Installation section of this manual for details.

The REN is useful to determine the quantity of devices you may connect to your

telephone line and still have those devices ring when your telephone number is

called. In most, but not all areas, the sum of the RENs of all devices connected

to one line should not exceed five (5). To be certain of the number of devices

you may connect to your line, as determined by the REN, you should contact

your local telephone company to determine the maximum REN for your calling

area. If your MFC 4300 damages the telephone line, the telephone company

may discontinue your service temporarily. If possible, they will notify you in

advance. If advanced notice is not practical, you will be notified as soon as

possible. You will be informed of your right to file a complaint with the FCC.

Your telephone company may make changes to its facilities, equipment,

operations or procedures that could affect the proper functioning of your

equipment. If they do, you will be notified in advance to give you an opportunity

to maintain uninterrupted telephone service.

16 - 1

I M P O R T A N T I N F O R M A T I O N

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If you experience trouble with your MFC, please contact a Brother Authorized

Service Center for information on obtaining service or repair. The telephone

company may ask that you disconnect this equipment from the line until the

problem has been corrected or until you are sure that the equipment is not

malfunctioning.

If you are not able to solve a problem with your MFC, contact Brother Customer

Service. (See Brother Numbers , page i.)

WARNING

For protection against the risk of electrical shock, always disconnect all cables

from the wall outlet before servicing, modifying or installing the equipment.

This equipment may not be used on coin service lines provided by the

telephone company or connected to party lines.

Brother cannot accept any financial or other responsibilities that may be the

result of your use of this information, including direct, special or consequential

damages. There are no warranties extended or granted by this document.

Laser Safety (110–120V Models Only)

This equipment is certified as a Class I laser product under the U.S. Department

of Health and Human Services (DHHS) Radiation Performance Standard

according to the Radiation Control for Health and Safety Act of 1968. This

means that the equipment does not produce hazardous laser radiation.

Since radiation emitted inside the equipment is completely confined within

protective housings and external covers, the laser beam cannot escape from the

fax machine during any phase of user operation.

FDA Regulations

U.S. Food and Drug Administration (FDA) has implemented regulations for

laser products manufactured on and after August 2, 1976. Compliance is

mandatory for products marketed in the United States. One of the following

labels on the back of the machine indicates compliance with the FDA

regulations and must be attached to laser products marketed in the United States.

Manufactured :

KYOWA PLASTICS IND. (SHENZHEN) CO.,LTD.

Fada Road, Wuhe Street Bantian Industry Zone, Buji Shenzhen, P.R.China

This product complies with FDA radiation performance standards, 21 CFR

Subchapter J.

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16 - 2

WARNING

Use of controls, adjustments or performance of procedures other than those

specified in this manual may result in hazardous invisible radiation exposure.

Caution

Changes or modifications not expressly approved by Brother Industries, Ltd.

may void the user’s authority to operate the equipment.

Federal Communications Commission (FCC) Declaration of

Conformity (USA Only)

Responsible Party:Brother International Corporation

100 Somerset Corporate Boulevard

Bridgewater, NJ 08807-0911 USA

TEL: (908) 704-1700

declares, that the products

Product Name: MFC 4300

comply with Part 15 of the FCC Rules. Operation is subject to the following two

conditions: (1) This device may not cause harmful interference, and (2) this

device must accept any interference received, including interference that may

cause undesired operation.

Industry Canada Compliance Statement

(Canada Only)

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du

Canada.

Important—About the Interface Cable (MFC 4300 Only)

A shielded interface cable should be used in order to ensure compliance with the

limits for a Class B digital device.

Changes or modifications not expressly approved by Brother Industries, Ltd.

could void the user’s authority to operate the equipment.

16 - 3

I M P O R T A N T I N F O R M A T I O N

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Important Safety Instructions

Read all of these instructions.

Save them for later reference.

Follow all warnings and instructions marked on the product.

Unplug this product from the wall outlet before cleaning. Do not use liquid or

aerosol cleaners. Use a damp cloth for cleaning.

Do not place this product on an unstable cart, stand, or table. The product may

fall, causing serious damage to the product.

Slots and openings in the cabinet and the back or bottom are provided for

ventilation; to ensure reliable operation of the product and to protect it from

overheating, these openings must not be blocked or covered. The openings

should never be blocked by placing the product on a bed, sofa, rug, or other

similar surface. This product should never be placed near or over a radiator or

heater. This product should never be placed in a built-in installation unless

proper ventilation is provided.

This product should be operated from the type of power source indicated on the

label. If you are not sure of the type of power available, consult your dealer or

local power company.

This product is equipped with a 3-wire grounding type plug, a plug having a

third (grounding) pin. This plug will fit into only a grounding-type power outlet.

This is a safety feature. If you are unable to insert the plug into the outlet, contact

your electrician to replace your obsolete outlet. Do not defeat the purpose of the

grounding-type plug by using an adapter.

Do not allow anything to rest on the power cord. Do not place this product where

people can walk on the cord.

10 If an extension cord is used with this product, make sure that the total ampere

ratings on the products plugged into the extension cord do not exceed the

extension cord ampere rating. Also, make sure that the total of all products

plugged into the wall outlet does not exceed 15 amperes (USA only).

11 Never push objects of any kind into this product through cabinet slots, because

they may touch dangerous voltage points or short out parts resulting in a risk of

fire or electric shock. Never spill liquid of any kind on the product.

12 This product has no ON/OFF switch. In case the main power to the machine

must be disconnected quickly, it is very important that you have easy access to

the main plug and the main socket where the plug is connected.

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16 - 4

13 Unplug this product from the wall outlet and refer servicing to a Brother

Authorized Service Center under the following conditions:

A When the power cord is damaged or frayed.

B If liquid has been spilled into the product.

C If the product has been exposed to rain or water.

D If the product does not operate normally when the operating instructions

are followed. Adjust only those controls that are covered by the operating

instructions. Improper adjustment of other controls may result in damage

and will often require extensive work by a qualified technician to restore

the product to normal operation.

E If the product has been dropped or the cabinet has been damaged.

If the product exhibits a distinct change in performance, indicating a need

for service.

14 Do not attempt to service this product yourself, as opening or removing covers

may expose you to dangerous voltage points and/or other risks, and may void

your warranty. Refer all servicing to a Brother Authorized Service Center. A list

of Brother Authorized Service Centers has been included for your convenience,

or you may contact Brother Customer Service for your nearest Brother

Authorized Service Center. (See Brother Numbers , page i.)

15 To protect your product against power surges, we recommend the use of a power

protection device (Surge Protector).

16 When using your telephone equipment, basic safety precautions should always

be followed to reduce the risk of fire, electric shock and injury to persons,

including the following:

• Do not use this product near water (for example, near a bathtub, sink,

swimming pool or in a wet basement).

• Do not use the machine’s telephone during an electrical storm (there is the

remote possibility of an electrical shock) or to report a gas leak in the

vicinity of the leak.

• Use only the power cord indicated in this manual.

Energy Star Compliance Statement

As an ENERGY STAR Partner, Brother

Industries, Ltd. has determined that this product

meets the ENERGY STAR guidelines for

energy efficiency.

16 - 5

I M P O R T A N T I N F O R M A T I O N

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Trademarks

Brother is a registered trademark of Brother Industries, Ltd.

The Brother logo is a registered trademark of Brother Industries, Ltd.

Multi-Function Link is a registered trademark of Brother Industries, Ltd.

TextBridge and PaperPort are registered trademarks of ScanSoft, Inc.

Windows, Microsoft, MS-DOS Excel and Word are registered trademarks of

Microsoft in the U.S. and other countries.

TrueType is a trademark of Apple Computer, Inc.

Centronics is a trademark of Genicom Corporation.

Epson is a registered trademark and FX-80 and FX-850 are trademarks of Seiko

Epson Corporation.

Hewlett Packard is a registered trademark and HP LaserJet II, IIP, and IID are

trademarks of Hewlett-Packard Company.

IBM, IBM PC, and Proprinter are registered trademarks of International

Business Machines Corporation.

Hammermill copyplus white is a registered trademark of International Paper.

All other terms and brand and product names mentioned in this manual

are registered trademarks of their respective companies.

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16 - 6

Glossary

Activity Report Lists information about the last 50 incoming and outgoing faxes.

TX means Transmit. RX means Receive.

ADF (Automatic Document Feeder) Refers to the number of pages that can be

placed in the document feeder and fed one at a time automatically.

Auto Dial List A listing of names and numbers stored in One Touch and Speed Dial

memory, in numerical order.

Automatic E-Mail Printing Software application that automatically prints

incoming E-Mail messages. (Included with the optional Multi-Function Link Pro

software.)

automatic fax transmission Sending a fax without picking up the handset or

pressing Hook.

Automatic Redial A feature that enables your MFC to redial the last fax number if

the original fax did not go through because the line was busy or there was no

answer.

Backup Print Sets your MFC to print a copy of faxes that are received and stored in

memory.

beeper The sound the keys make when they are pressed, an error occurs, or a

document has been received or transmitted.

beeper volume Volume setting for the beep when you press a key or make an error.

Broadcasting The ability to send the same fax message to more than one location.

Call Back Message Allows you to send a fax and then leave a message for the other

party to call you back.

Call Reservation Allows you to send a fax and then at the end of transmission, you

can talk with the other party.

Caller ID A service purchased from the Telephone Company that lets you see the

number (or name) of the party calling you.

Call Waiting Caller ID If you subscribe to this service from the Telephone

Company, your fax machine will show the Caller ID of a second call while you are

on the telephone. You can switch back and forth between two calls.

Cancel Job Cancels a programmed job, like Delayed Fax or Polling.

CNG tones The special tones (beeps) sent by fax machines during automatic

transmission to tell the receiving machine that they are a from fax machine.

communication error (or Comm. Error) An error during fax sending or receiving,

usually caused by line noise or static.

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coding method Method of coding the information contained in a document. All fax

machines must use a minimum standard of Modified Huffman (MH). Your fax

machine is capable of greater compression methods, Modified Read (MR) and

Modified Modified Read (MMR), if the receiving machine has the same

capability.

compatibility group The ability of one fax unit to communicate with another.

Compatibility is assured between ITU-T Groups.

contrast Setting to compensate for dark or light documents, by lightening dark

documents or darkening light documents.

Cover Page Prints a page at the other party’s machine that contains the sender and

recipient’s name and fax number, number of pages and comment. You can

generate an electronic cover page at the other end with pre-programmed

information from memory or you can print a sample cover page to fax with your

document.

Cover Page Message The comment that is on the Cover Page. This is a

programmable feature.

Delayed Fax Sends your fax at a later time that day.

Delayed Timer You can program a certain time each day that all delayed faxes will

be sent on a first come first served basis.

Distinctive Ring A service purchased from the Telephone Company that provides

another phone number on an existing phone line. The Brother fax machine uses

the new number to simulate a dedicated fax line.

drum unit A printing device for your fax machine .

Dual Access Your MFC can scan outgoing faxes or scheduled jobs into memory at

the same time it is sending a fax or receiving or printing an incoming fax.

Easy Receive Enables your MFC to respond to CNG tones if you interrupt a fax call

by answering.

ECM (Error Correction Mode) Detects errors during fax transmission and resends

the page(s) of the document that had an error.

Electronic Cover Page A preprogrammed cover page that is transmitted from the

fax machine’s memory, eliminating the need for making up cover pages manually.

extension phone A telephone on the fax number that is plugged into a separate wall

jack.

external phone A TAD (telephone answering device) or telephone that is plugged

into the EXT jack of your fax machine.

F/T Ring Time The length of time the fax machine rings (when the answer mode

setting is FAX/TEL) to notify you to pick up a voice call that it answered.

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Fax Forwarding Sends a fax received into memory to another preprogrammed fax

number.

Fax Storage Your MFC can store faxes in memory for remote retrieval.

FAX/TEL You can receive faxes and telephone calls. Do not use this mode if you

are using a telephone answering device (TAD).

fax tones The signals sent by sending and receiving fax machines while

communicating information.

Fine mode Resolution is 196 × 203 dpi. It is used for small print and graphs.

Function Mode The programming mode for changing the settings of your MFC.

gray scale The shades of gray available for copying and faxing photographs.

Group number A combination of One Touch and/or Speed Dial numbers that are

stored on a One Touch key for Broadcasting.

Interrupt Temporarily puts a waiting job on hold while you perform another

operation.

interval The preprogrammed time period between automatically printed Activity

Reports. You can print Activity Reports on demand without interrupting this

cycle.

LCD (liquid crystal display) The display screen on the fax machine that shows

interactive messages during On-Screen Programming and defaults to the date and

time when the machine is idle.

manual fax When you press Hook—OR—lift the handset so you can hear the

receiving fax machine answer before you press Start to begin transmission.

Memory Status Report Shows how much memory is being used, how much is left,

and the type of messages in memory.

memory usage Instructs the MFC how to allocate the memory.

One Touch Keys on the MFC control panel where you can store numbers for easy

dialing. You must use a separate key for each number.

Out of Paper Reception Receives faxes into the MFC’s memory when the machine

is out of paper.

Overseas mode Makes temporary changes to the fax tones to accommodate noise

and static on overseas phone lines.

Paging This feature enables your fax unit to call your pager when a fax message is

received into its memory.

Pause Allows you to place a 3.5 second delay in the dialing sequence stored on One

Touch and Speed Dial numbers.

Photo mode A resolution setting that uses varying shades of gray for the best

representation of photographs.

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polling The process of a fax machine calling another fax machine to retrieve waiting

fax messages.

printer alarm Audible alarm when the printer is not able to print.

print reduction Reduces the size of incoming faxes.

pulse A form of dialing on a telephone line.

Remaining Jobs You can check which jobs are waiting in memory and cancel jobs

individually.

remote access The ability to access your MFC remotely from a touch tone phone.

remote activation allows you to transfer a fax call, answered at an extension phone,

to the MFC.

remote access code The four-digit code that allows you to call and access your MFC

from a remote location.

resolution The number of vertical and horizontal lines per inch. See: Standard, Super

Fine, Fine and Photo.

Ring Delay The number of rings before your MFC answers an incoming call.

Ring Volume Volume setting for the MFC’s ring.

rotary A form of dialing on a telephone line.

Search An electronic, alphabetical listing of stored One Touch, Speed Dial and

Group numbers.

Speaker Volume You can set the volume when your MFC is on Hook.

Speed Dial A preprogrammed number for easy dialing. You must press the Speed

dial key, press #, and then two digit code to start the dialing process.

Standard resolution 98 × 203 dpi. It is used for regular size text and quickest

transmission.

Station ID The stored information that appears on the top of faxed pages. It includes

the sender’s name and fax number.

Super Fine resolution 392 × 203 dpi. Best for very small print and line art.

temporary setting You can select certain options for each fax transmission without

changing the default settings.

tone A form of dialing on the telephone line used for Touch Tone telephones.

toner cartridge An accessory that holds toner for the drum unit on Brother laser

models.

Toner Save A process that causes less toner to be affixed to the page to extend the

life of the toner cartridge. This will make the print on received documents

significantly lighter.

G - 4

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transmission The process of sending documents over the phone lines from your

MFC to the receiving fax machine.

User Option List A printed report that shows the current settings of your MFC.

Xmit Report (Transmission Report) A listing of each transmission, showing caller

ID, date, time, and number of pages.

G - 5

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Specifications

Fax

Compatibility

Coding System

ITU-T Group 3

MH/MR/MMR

Modem Speed

14400 – 2400 bps

Document Input Width

Document Input Length

Scanning/Printing Width

Paper Size

5.8 inches to 8.5 inches (148 mm to 216 mm)

3.9 inches to 14.1 inches (100 mm to 360 mm)

8.2 inches (208 mm)

Letter/Legal/A4

Multi-purpose Sheet Feeder

Printer Type

Gray Scale

200 sheets (20 lbs)

Laser Printer

64 levels

Polling Types

Contrast Control

Standard or Sequential

Automatic/Super Light/Super Dark (manual setting)

Resolution

• Horizontal

• Vertical

Standard, Fine, Superfine 203 dot/inch

Standard

98 dot/inch

196 dot/inch

391 dot/inch

Fine, Photo

Superfine

One Touch dial

Speed Dial

Automatic Redial

Speaker Type

8 stations

30 stations

3 times at 5 minute intervals

Monitor

Auto Answer

Communication Source

Print Method

0, 1, 2, 3 or 4 rings

Public switched telephone network

Electrophotography by semiconductor laser beam

scanning

Print Quality

Normal printing mode

Economy printing mode (saves up to 50% of the

normal toner usage)

Consumable Items

Toner cartridge:

Life Expectancy:Up to 2,200 pages/new toner cartridges

Up to 1,000 pages/starter toner cartridge

(USA, Canada and some other areas only)

(when printing letter size or A4 paper at 5% print

coverage)

Toner life expectancy will vary depending on the type of average print job.

Drum Unit:

Life Expectancy:Up to 20,000 pages at 20 pages per job

Up to 8,000 pages at 1 page per job

There are many factors that determine the actual drum life, such as a temperature,

humidity, type of paper and toner that you use, the number of pages per print job, etc.

S P E C I F I C A T I O N S

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S - 1

Printer

Printer Driver

Windows 3.1x, Windows 95, 98, 2000

professional and Windows NT Workstation

Version 4.0 drivers supporting Brother Native

Compression mode and bi-directional capability

Memory Capacity

Resolution

1 MB

600 dots/inch

Print Speed

6 pages/minute (when loading letter size or A4 paper

from the multi-purpose sheet feeder)

Electrical and Environment

Temperature

(Allowable) 50 - 90.5° F (10 - 32.5° C)

(Storage) 38 - 104° F (3.3 - 40° C)

Max. 1 minute at 73.4° F (23° C)

20 seconds (when loading Letter size paper in the

multi-purpose sheet feeder)

Warm-Up

First Print

Power Source

Power Consumption

120V AC 50/60Hz (Canadian Version Only)

Operating (Copying): 160 W or less (25° C)

Sleep Mode: 8 W or less

Stand by: 30 W or less (25° C)

Noise

Operating: 50 dB A or less

Stand by: 39 dB A or less

Humidity

Operating: 35 to 80% (without condensation)

Storage: 20 to 80% (without condensation)

18.0 × 13.2 × 9.9 inches (456 × 334 × 250 mm)

18.7 lbs (8.5 kg)

Dimensions

Weight

S - 2

S P E C I F I C A T I O N S

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Index

cleaning

computer requirements 11-1

connecting

Parallel Cable 11-2

contrast 6-7

control panel 1-2

converting wall jacks 2-11

copy(ies)

access codes, storing 7-5

accessories and supplies ii

ADF (automatic document feeder) 6-1

assembly 2-3

document tray 2-6

drum unit assembly 2-3

grounded 3-prong plug 2-5

handset 2-5

loading paper 2-6

power code 2-5

telephone line code 2-5

automatic

automatic dialing 7-4

automatic fax receive 5-1

scannable area 10-1

single 10-1

sorting/collating 10-2

Cover Page

composing 6-4

beeper 4-4

bi-directional parallel cable 11-2

broadcasting 7-6

custom comments 6-5

for all faxes 6-6

for next fax only 6-5

printed form 6-6

credit card numbers, storing 7-5

custom telephone features 2-13, 15-10

Customer Service i

setting up groups for 7-3

Brother

accessories and supplies ii

contact numbers i

Customer Service i

fax-back system i

Frequently Asked Questions (FAQs) i

on the World Wide Web i

test sheet, sending 1-1

warranty see warranties

date and time setting 4-1

Delayed Fax 6-9

interrupting 6-10

dialing

access code 7-5

Call Back message 6-8

print sample 6-8

credit card numbers 7-5

Groups 7-6

Call Reservation 6-8

Call Waiting Caller ID 5-12

Caller ID 5-11

manually 7-4

mode 4-2

One Touch numbers 7-4

pulse (rotary) 4-2

search 7-5

Speed Dial numbers 7-5

dialing automatic fax redial 6-2

Distinctive Ring 5-9

canceling

fax forwarding 8-4

fax jobs in memory 5-8

jobs awaiting redial 6-4

paging 8-4

I N D E X

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I - 1

DOS 12-1

printing difficulties 15-12

drum unit

faxes

receiving

difficulty 15-8

erasing from memory 8-2, 8-4

Fax Receive Code 5-6

forwarding 8-1, 8-4

polling 5-7

reducing to fit on paper 5-4

retrieving from a remote site 8-5

sending

automatic fax redial 6-1, 6-2

automatic transmission 6-2

broadcasting 7-6

canceling from memory 6-4

contrast 6-7

delayed 6-9

from memory (dual access) 6-2

in real time 6-3

Easy Receive 5-3

ECM (Error Correction Mode) 1-4

emergency numbers 16-1

envelopes 2-7

error message on LCD 15-2

CHECK PAPER 15-2

COMM.ERROR 15-2

MEMORY FULL 15-3

while scanning a document 6-2, 10-2

NOT REGISTERED 15-4

extension telephone, using 5-6

external telephone 2-10

manual transmission 6-2

overseas 6-7

polling 6-10

resolution 6-7

timer for delayed sending 4-6

Transmission Verification 9-2

FCC Notices 16-1

fixed reduction 5-4

Function(s)

fax codes

Access Code 8-3

mode 3-1

Telephone Answer Code 5-6

troubleshooting 5-6

Fax Forwarding

changing remotely 8-4, 8-6

programming a number 8-1

Fax Storage

programming at-a-glance 3-2

Groups

hearing aid compatible 4-4, 16-1

Help List, printing 1-1

hold 7-7

FAX/TEL mode

answering at extension phones 5-6

double-ringing (voice calls) 5-3

F/T Ring Time, setting 5-3

receiving faxes 5-3

Ring Delay, setting 5-2

Telephone Answer Code 5-6

fax-back system i

improving print quality 15-15, 15-23

inserting spaces 4-3

installing Brother software

Helpful Hints for Windows^®11-19

using

Windows NT^®Workstation

Version 4.0 11-10

Windows^®2000 Professional 11-7

Windows^®3.1x 11-14

Windows^®95, 98, 98SE and Me 11-3

I - 2

I N D E X

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installing printer driver 11-15

Internet address i

packing list 2-1

paging

programming a number 8-2

paper

jack(s)

jam 15-6

sizes 2-7, 2-8

setting 5-5

converting telephone wall outlets

(triple adapter) 2-11

EXT. jack

external telephone 2-10

TAD (answering machine) 2-9

jams 15-6

specifications 2-7, 2-8

parallel interface cable 11-2

phone line

difficulties 15-9

PBX 2-13

roll over 2-11

two-line phone system 2-11

converting wall jacks 2-11

polling 5-7

LCD (liquid crystal display) 3-1

location, choosing 2-2

power

Maintenance, routine 15-23

manual

dialing 7-4

cord 2-5

mode 5-1

electrical outlet 2-5

failure 4-5

printer, cleaning 15-24

printing

manual feed slot 2-8

manual transmission 6-2

memory full 6-2, 10-2, 15-3

MFC Remote Setup 11-20

more information i

multi-line connections (PBX) 2-13

multi-purpose sheet feeder

OGM (outgoing message) 2-10

One Touch numbers

changing 7-2

Real Time Transmission 6-3

TAD, external 2-9, 5-1

redialing 6-2, 7-7

reducing

pause 7-7

On-Screen Programming 2-1, 3-1

overseas, sending faxes 6-7

copies 10-3

long faxes 5-4

I N D E X

I - 3

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remote codes for extension phones 5-6

remote fax options 8-1

access code

telephone, external 2-10

toner cartridge

checking what’s in memory 8-5

commands 8-3

replacing 15-26

toner save 5-5

getting your faxes 8-5

Memory Status List 8-5, 9-1

error messages on LCD 15-2

if you are having difficulty 15-8

incoming calls 15-10

paper handling 15-13

phone line connections 15-9

printer difficulties 15-11

printing or receiving faxes 15-8

sending faxes 15-9

software 15-13

how to print 9-1

list of last 50 faxes 9-1

list of your stored numbers 9-1

types of 9-1

User Settings 9-1

resolution

fax 6-1

(Standard, Fine, Super Fine, Photo) S-1

multiple 6-9

print S-2

setting for next fax 6-7

rings, setting number of 5-2

Windows^®setup printing 15-12

machine 15-1

voice calls

safety instructions 16-4

scannable area 10-1

scanner, cleaning 15-23

Search 7-5

FAX/TEL (double-ring) 5-3

volume, setting

setup

Station ID (fax header) 4-1

shipping the machine 15-21

Speed Dial

Warranties

Notice of Diselaimer iii

Windows^®3.1x, 95/98/SE, NT^®WS 4.0,

Windows^®2000 Professional or

Windows^®Me

Station ID (fax header) 4-1

TAD (telephone answering device),

(installing with your PC) 11-15

World Wide Web i, 15-1

external

connecting 2-9

receive mode 5-1

recording outgoing message 2-10

I - 4

I N D E X

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Remote Retrieval Access Card

If you plan to receive fax messages while away from your machine, carrying the

Remote Retrieval Access Card printed below will serve as a convenient

reminder of the retrieval procedures. Simply cut out the card and fold it to fit

your wallet or organizer. Keeping it handy will help you derive the full benefit

of your machine’s forwarding, paging and remote retrieval features.

ADR

CSE

TIREVAL

MTOE

Fold

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Fold

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EQUIPMENT ATTACHMENT LIMITATIONS

(Canada Only)

NOTICE:

The industry Canada label identifies certified equipment. This certification

means that the equipment meets telecommunications network protective,

operational and safety requirements as prescribed in the

appropriate Terminal Equipment Technical Requirements document(s). The

Department does not guarantee the equipment will operate to the user’s

satisfaction.

Before installing this equipment, users should ensure that it is permissible to

be connected to the facilities of the local telecommunications company.

The equipment must also be installed using an acceptable method of

connection. The customer should be aware that compliance with the above

conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be coordinated by a representative

designated by the supplier. Any repairs or alterations made by the user to

this equipment, or equipment malfunctions, may give the telecommunications

company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground

connections of the power utility, telephone lines and internal metallic water

pipe system, if present, are connected together.

This precaution may be particularly important in rural areas.

Caution:

Users should not attempt to make such connections themselves,

but should contact the appropriate electric inspection authority, or electrician,

as appropriate.

NOTICE:

The Ringer Equivalence Number (REN) assigned to each terminal device

provides an indication of the maximum number of terminals allowed

to be connected to a telephone interface. The termination on an interface

may consist of any combination of devices subject only to the requirement

that the sum of the Ringer Equivalence Numbers of all the devices does not

exceed 5 REN=0.2B

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Brother International Corporation

100 Somerset Corporate Boulevard

P.O. Box 6911

Bridgewater, NJ 08807-0911 USA

Brother International Corporation (Canada) Ltd.

1 rue Hôtel de Ville,

Dollard-des-Ormeaux, QC, CANADA H9B 3H6

Visit us on the World Wide Web

http://www.brother.com

These machines are made for use in the USA or CANADA only. We can not

recommend using them overseas because it may violate the

Telecommunications Regulations of that country and the power requirements

of your machine may not be compatible with the power available in foreign

countries. Using USA or CANADA models overseas is at your own risk

and will void your warranty.

LH0550001

Printed in China

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