Brother Fax Machine Fax 1020Plus User Manual

FAX-1020Plus  
FAX-1030Plus  
OWNER'S MANUAL  
CONTENTS  
Chapter 1: SETUP & PREPARATION BEFORE USE  
Chapter 2: THE CONTROL PANEL KEYS  
Chapter 3: HOW TO USE ON-SCREEN PROGRAMMING OSP  
(
)
AND HELP KEY  
Chapter 4: FUNCTION SETTINGS  
Chapter 5: USING THE UNIT AS A TELEPHONE  
Chapter 6: SENDING FAXES  
Chapter 7: RECEIVING FAXES AND OTHER CALLS  
Chapter 8: POLLING  
Chapter 9: REMOTE FAX OPTIONS  
Chapter 10: MESSAGE MANAGER MODE SETTINGS  
(Only for FAX 1030 Plus)  
Chapter 11: MESSAGE MANAGER PLUS SETTINGS  
(Only for FAX 1030 Plus)  
Chapter 12: HOW TO USE THE COPY FUNCTION  
Chapter 13: PRINTING REPORTS AND LISTS  
Chapter 14: REGULAR MAINTENANCE AND TROUBLESHOOTING  
Chapter 15: IMPORTANT INFORMATION  
Chapter 16: SPECIFICATIONS  
Chapter 17: INDEX  
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How to Use This Owner’s Manual  
Thank you for purchasing a Brother fax machine. This fax machine has been  
designed to be simple to use, but you can utilize it to its fullest potential by taking  
some time to read this owner’s manual. You will be ready to use the fax machine  
as soon as you read the first four chapters. Then you can refer to topics in the  
remaining chapters, as needed.  
Structure of the Manual  
Chapters 1-4  
How to set up the fax machine and what you need to know before you use it.  
Chapters 5-7  
Basic operations, how to send and receive faxes.  
Chapters 8-9  
Advanced operations for sending and receiving faxes.  
Chapter 12  
How to copy.  
Chapter 13  
How to print reports and lists.  
Chapter 14-16  
Maintenance/Troubleshooting/Important Information/Specifications.  
Finding Information in the Owner’s Manual  
• Use the table of contents. This lists topics covered in each chapter so you can  
find them easily.  
• If there is a key on the fax machine you are not familiar with, refer to chapter  
2.  
• To find information about a function, refer to the “Function Selection Table”  
in chapter 3.  
• If you have trouble, refer to chapter 14 on troubleshooting.  
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CONTENTS  
• ····················FOR YOUR INFORMATION  
Chapter 1.  
SETUP & PREPARATION BEFORE USE  
1-1  
Choosing a Suitable Place for Your Fax Machine ............................................. 1-1  
The Good Places... ....................................................................................... 1-1  
And the Bad Places... ................................................................................... 1-1  
Packing List ....................................................................................................... 1-2  
Setting up Your Fax Machine ............................................................................ 1-3  
Changing the Ribbon ......................................................................................... 1-8  
Multi Line Connections (PABXs) ............................................................. 1-10  
Connecting to a Private Automatic Branch Exchange .............................. 1-10  
Ringer Equivalence Number (REN) (For U.K. only)................................ 1-10  
Using extension telephones ....................................................................... 1-11  
Chapter 2.  
Chapter 3.  
THE CONTROL PANEL KEYS  
2-1  
a TELEPHONE AREA (FAX 1020 Plus) ....................................................... 2-2  
b ONE-TOUCH AREA (FAX 1020 Plus) ....................................................... 2-3  
c LCD AND USER SETTING AREA (FAX 1020 Plus) ............................... 2-4  
a TELEPHONE AREA (FAX 1030 Plus) ....................................................... 2-5  
b ONE-TOUCH AREA (FAX 1030 Plus) ....................................................... 2-6  
c LCD AND USER SETTING AREA (FAX 1030 Plus) ............................... 2-7  
d MESSAGE MANAGER AREA (FAX 1030 Plus) ...................................... 2-9  
HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND  
HELP KEY  
3-1  
User-friendly Programming ............................................................................... 3-1  
On-screen Programming (OSP) ......................................................................... 3-1  
Using the Function Mode to Access On-screen Programming (OSP)............... 3-1  
Alternating Displays for On-screen Programming (OSP) ................................. 3-2  
Function Selection Table ................................................................................... 3-2  
Help Key ............................................................................................................ 3-7  
How to Print a Help List .................................................................................... 3-7  
How to Enter Text in Function Mode ................................................................ 3-8  
How to Enter Special Characters, Symbols and Punctuation Marks in  
Function Mode ................................................................................................... 3-9  
Chapter 4.  
FUNCTION SETTINGS  
4-1  
Setting the Dialling Mode (Tone/Pulse) ............................................................ 4-1  
PABX and TRANSFER..................................................................................... 4-1  
Setting PABX .................................................................................................... 4-2  
Setting Transfer and PABX Type (For Ireland only) ........................................ 4-2  
Setting the Beeper Sound Level......................................................................... 4-3  
Setting the Date and Time ................................................................................. 4-4  
Using the Clock Change .................................................................................... 4-5  
Setting the Station ID ......................................................................................... 4-6  
Storing One-Touch Dial Numbers ..................................................................... 4-7  
Types of Numbers ....................................................................................... 4-9  
Storing Speed-Dial Numbers ............................................................................. 4-9  
When You Wish to Change the Stored One-Touch and Speed-Dial  
Numbers..................................................................................................... 4-11  
Memory Storage ........................................................................................ 4-11  
Setting Up Number Groups ............................................................................. 4-11  
Using Memory Security (Only for FAX 1020 Plus)........................................ 4-13  
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CONTENTS  
Setting Up the Memory Security for the First Time.................................. 4-13  
Changing Memory Security Password ...................................................... 4-14  
Switching Memory Security ON ............................................................... 4-14  
Switching OFF Memory Security.............................................................. 4-15  
Chapter 5.  
USING THE UNIT AS A TELEPHONE  
5-1  
Number-Key Dialling ........................................................................................ 5-1  
One-Touch Dialling ........................................................................................... 5-1  
Speed Dialling.................................................................................................... 5-1  
Using Control Panel Keys during Telephone Calls ..................................... 5-1  
Tel-Index ............................................................................................................ 5-2  
Call Reservation ................................................................................................. 5-2  
The F/T Switch (F/T Mode)............................................................................... 5-2  
Tel Key .............................................................................................................. 5-2  
On Hook Dialling............................................................................................... 5-3  
Chapter 6.  
SENDING FAXES  
6-1  
A) DOCUMENT BASICS................................................................................ 6-1  
The Size of Your Documents ...................................................................... 6-1  
How to Insert the Document........................................................................ 6-1  
The Auto Document Feeder (ADF) ............................................................. 6-2  
Getting Ready to Send a Fax ....................................................................... 6-2  
SETTING THE RESOLUTION ........................................................... 6-2  
SETTING THE CONTRAST ............................................................... 6-4  
B) BASIC FAX TRANSMISSIONS................................................................ 6-5  
Sending a Fax ........................................................................................ 6-5  
Sending a Fax Automatically ...................................................................... 6-5  
Sending a Fax Manually .............................................................................. 6-6  
Automatic and Manual Re-dialling ............................................................. 6-6  
Optional Settings When You Send a Fax Manually ............................. 6-7  
Printing Page Headers ........................................................................... 6-7  
C) ADVANCED FAX TRANSMISSIONS ..................................................... 6-7  
Sending a Fax by Using Memory ................................................................ 6-7  
If You Get a MEMORY FULL Message When Trying to Send  
a Fax by Using Memory ........................................................................ 6-8  
Delayed Transmission ................................................................................. 6-8  
Setting the Daily Timer (for Delayed Transmissions)................................. 6-9  
Broadcasting ................................................................................................ 6-9  
Getting Familiar with the Broadcasting Function ............................... 6-10  
Sending by Multi-Transmission ................................................................ 6-10  
Interrupting the Timer and Polled Job ....................................................... 6-12  
Cancelling a Job......................................................................................... 6-13  
D) FAX TRANSMISSION OPTIONS ........................................................... 6-14  
Setting the Overseas Mode ........................................................................ 6-14  
Setting Your Fax Machine for Multiple Resolution Transmission ........... 6-15  
Sending a Fax with an Electronic Cover Page Message ........................... 6-16  
When Using the Cover Page Temporarily................................................. 6-16  
The Comments Selection on the Cover Page ...................................... 6-18  
Customizing Your Cover Page Comment ................................................. 6-18  
Printing the Cover Page ............................................................................. 6-19  
To Send a Cover Page for Each Transmission .......................................... 6-19  
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CONTENTS  
Sending an Automatic Cover Page...................................................... 6-20  
Sending a Fax When the Cover Page Is ON.............................................. 6-20  
Sending a Fax with Call Reservation ........................................................ 6-21  
Using the Call Reservation Function .................................................. 6-22  
Printing the Call Back Message................................................................. 6-22  
ECM (Error Correction Mode) .................................................................. 6-23  
Error Re-Transmission .............................................................................. 6-23  
Next-FAX Reservation .............................................................................. 6-24  
Chapter 7.  
RECEIVING FAXES AND OTHER CALLS  
7-1  
A) BASIC SETUP TO RECEIVE FAXES ...................................................... 7-1  
Selecting an Answer Mode .......................................................................... 7-1  
Automatic Fax Only Reception (FAX Mode) ............................................. 7-2  
Manual Reception (MANUAL Mode) ........................................................ 7-2  
Fax Detect .................................................................................................... 7-2  
Setting the Ring Delay................................................................................. 7-3  
The F/T Switch (F/T Mode) ........................................................................ 7-5  
Recording an F/T Outgoing Message (OGM) (Only for FAX 1030 Plus).. 7-6  
Setting the F/T Ring Time ........................................................................... 7-6  
Smoothing.................................................................................................... 7-8  
Printing a Reduced Size Copy of the Incoming Document ......................... 7-8  
Using Auto Reduction Ratio ................................................................. 7-8  
Fixed Reduction .................................................................................... 7-8  
Speaker Volume .......................................................................................... 7-9  
Ring Volume.............................................................................................. 7-10  
Reception into Memory ............................................................................. 7-11  
B) REMOTE ACTIVATION ......................................................................... 7-12  
What is Remote Activation? ...................................................................... 7-12  
Connecting an External or Extension Telephone to the Unit .............. 7-12  
Using Remote Codes ................................................................................. 7-13  
Using the Activation Code .................................................................. 7-13  
Using the Deactivation Code............................................................... 7-13  
Making the Remote Codes Easier to Use .................................................. 7-13  
Troubleshooting ......................................................................................... 7-14  
Changing and Registering Remote Codes ................................................. 7-14  
C) CONNECTION TO A TELEPHONE ANSWERING DEVICE (TAD) .. 7-15  
How to Use External TAD with the Unit (The TAD Mode) ..................... 7-15  
Connecting an External TAD to the Unit ............................................ 7-15  
Sequence of External TAD Reception (TAD mode) .......................... 7-16  
D) CALLER ID .............................................................................................. 7-17  
What is Caller ID? (Caller IDentification) ................................................ 7-17  
Advantages of Caller ID ............................................................................ 7-17  
How Does the Caller ID Work? ................................................................ 7-17  
The caller ID Appears on the Display When Your Telephone Rings . 7-17  
The Caller ID is Stored in Your Machine’s Memory.......................... 7-18  
Set the Caller ID to ON ............................................................................. 7-18  
Selecting a Caller ID from the Memory for Call Reply ............................ 7-19  
To Activate Certain Network Services When Using Call Reply ........ 7-21  
Call Reply to DDI number via Caller ID ............................................ 7-21  
Clearing the Caller ID Stored in Memory ........................................... 7-21  
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CONTENTS  
Printing the Caller ID List ......................................................................... 7-22  
BT CALL SIGN (For U.K. FAX 1020 only) .................................................. 7-23  
Set BT Call Sign to ON ............................................................................. 7-23  
Chapter 8.  
POLLING  
8-1  
What Is Polling? .......................................................................................... 8-1  
How Does It Work? ..................................................................................... 8-1  
When to Use Polling? .................................................................................. 8-1  
Polling Another Fax Machine (Calling) ............................................................ 8-2  
Setting up Polled Waiting (Being Called) ......................................................... 8-3  
Secure Polling .................................................................................................... 8-3  
Polling Another Brother Fax Machine with Secure Code (Calling) .................. 8-4  
Setting up Polled Waiting with Secure Polling (Being Called) ......................... 8-5  
Delayed Polling.................................................................................................. 8-6  
Setting up Polled Waiting with Memory ........................................................... 8-7  
Sequential Polling .............................................................................................. 8-7  
Chapter 9.  
REMOTE FAX OPTIONS (Only for FAX 1020 Plus)  
9-1  
Setting the Fax Storage ...................................................................................... 9-1  
Fax Forwarding .................................................................................................. 9-2  
Setting the Fax Forwarding and Registering the Fax Forwarding Number ....... 9-3  
What Is Remote Control Access? ...................................................................... 9-3  
Setting the Remote Access Code ....................................................................... 9-4  
How to Use Remote Access and Control Codes................................................ 9-5  
Remote Fax Retrieval ........................................................................................ 9-5  
When to Enter the Remote Access Code ..................................................... 9-5  
Remote Control Commands............................................................................... 9-6  
How to Receive the Memory Status List and Retrieve a Fax Message  
at a Remote Fax Location .................................................................................. 9-7  
How to Change and Confirm Fax Forwarding Number via a Remote  
Fax Machine ...................................................................................................... 9-7  
Printing a Fax Message ...................................................................................... 9-8  
Chapter 10.  
MESSAGE MANAGER MODE SETTINGS  
(Only for FAX 1030 Plus)  
10-1  
A) GETTING STARTED ............................................................................... 10-1  
What Is the Message Manager Mode? ...................................................... 10-1  
What Do I Want the Message Manager to Do? ......................................... 10-2  
Flowchart Sequence of an Incoming Call.................................................. 10-3  
The 3 Basic Steps to Turn the Message Manager Mode On ..................... 10-7  
Setting the Message Store.......................................................................... 10-7  
Recording the TAD Outgoing Message (TAD OGM) .............................. 10-8  
Activating the Message Manager Mode .................................................... 10-9  
B) GETTING YOUR MESSAGES.............................................................. 10-10  
How Will I Know Messages Have Been Received? ............................... 10-10  
What Happens When the Memory Is Full... ...................................... 10-10  
Setting the ICM (Incoming Message) Recording Monitor Volume ........ 10-11  
Playing an Incoming Voice Message (ICM) and Recorded Memo  
(or Memo Manager) / Printing an Incoming Fax Message ..................... 10-12  
Erasing and Printing FAX Messages ................................................ 10-13  
Back-up Printing Option.......................................................................... 10-13  
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CONTENTS  
Calling Your Message Manager for Messages  
(See Remote Retrieval)............................................................................ 10-13  
C) ERASING YOUR MESSAGES.............................................................. 10-14  
Erasing Incoming Voice Messages, Fax Messages and Recorded  
Memo (or Memo Manager) ..................................................................... 10-14  
One by One Erasing .......................................................................... 10-14  
All in One Erasing ............................................................................. 10-14  
D) CHANGE THE OUTGOING MESSAGE .............................................. 10-15  
Playing Your Outgoing Message (OGM)................................................ 10-15  
Erasing Your Outgoing Message (OGM)................................................ 10-16  
E) MORE FEATURES ................................................................................ 10-17  
Setting the Toll Saver .............................................................................. 10-17  
Setting the Maximum Time for Incoming Messages  
(ICM MAX. TIME) ................................................................................. 10-18  
Playing OGM ON/OFF Setting ............................................................... 10-18  
Recording a Memo .................................................................................. 10-19  
F) PAGING/FAX FORWARDING ............................................................. 10-20  
Paging/Fax Forwarding ........................................................................... 10-20  
Recording the Paging OGM .................................................................... 10-21  
Setting the Paging and Registering Paging Number ............................... 10-22  
Setting the Fax Forwarding and Registering Fax Forwarding Number .. 10-23  
Memory Back-up of Message Manager Memory ............................. 10-23  
G) REMOTE RETRIEVAL.......................................................................... 10-24  
What Is Remote Control Access? ............................................................ 10-24  
Setting the Remote Access Code ............................................................. 10-24  
How to Use Remote Access and Control Codes ..................................... 10-25  
Remote Retrieval ..................................................................................... 10-25  
When to Press the Remote Access Code........................................... 10-25  
Remote Control Commands .................................................................... 10-26  
How to Receive the Memory Status List and Retrieve a Fax Message  
Remotely.................................................................................................. 10-27  
How to Change Fax Forwarding Number Remotely ............................... 10-27  
H) MEMO MANAGER................................................................................ 10-28  
Memo Manager........................................................................................ 10-28  
Setting the Memo Manager ..................................................................... 10-28  
Recording Voice Messages for the Memo Manager ......................... 10-30  
How Will the Memo Manager Perform When the Set Time Comes....... 10-30  
Using the Memo Manager: Playing entries, Erasing entries one by one,  
Erasing all at once.................................................................................... 10-31  
Remote Control of the Memo Manager................................................... 10-31  
Chapter 11.  
MESSAGE MANAGER PLUS SETTINGS  
(Only for FAX 1030 Plus)  
11-1  
A) GETTING STARTED ............................................................................... 11-1  
What is Message Manager Plus? ............................................................... 11-1  
What Voice-on-Demand Does................................................................... 11-1  
Application examples of Voice-on-Demand feature ........................... 11-2  
What the Personal Mailbox Does .............................................................. 11-2  
Application Examples of Personal Mailbox........................................ 11-2  
How the Caller Gains Access to the Voice-on-Demand Memory Boxes  
or Personal Mailboxes ............................................................................... 11-3  
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* 1st Guidance OGM: (Message Manager Plus Outgoing Message).. 11-4  
** 2nd Guidance OGM: (Voice-on-Demand, Mailbox Outgoing  
Message).............................................................................................. 11-4  
Access to the Target Memory Box:..................................................... 11-4  
B) SETTING UP THE VOICE-ON-DEMAND ............................................ 11-4  
Setting up Step 1a: for Voice-on-Demand ................................................ 11-4  
Recording/Erasing/Playing Voice Information in a Memory Box...... 11-4  
C) SETTING UP THE PERSONAL MAILBOX .......................................... 11-6  
Setting up Step 1b: for Personal Mailbox.................................................. 11-6  
Setting up a Password and Recording a Personal Mailbox OGM  
for the Mailbox .................................................................................... 11-6  
Changing a Password .......................................................................... 11-7  
Setting up Step 2: Recording/Erasing/Playing the 2nd Guidance OGM  
for each Voice-on-Demand and Personal Mailbox ................................... 11-8  
Recording an OGM ............................................................................. 11-8  
Erasing an OGM................................................................................ 11-10  
Playing an OGM................................................................................ 11-11  
Setting up Step 3: Recording/Erasing/Playing the 1st Guidance OGM  
(Message Manager Plus OGM) ............................................................... 11-12  
Recording the Message Manager Plus OGM .................................... 11-12  
Erasing the Message Manager Plus OGM ........................................ 11-13  
Playing the Message Manager Plus OGM ........................................ 11-13  
Setting up Step 4: Turning on the Message Manager Plus ...................... 11-14  
D) LISTENING TO ICMs (Incoming Messages) ........................................ 11-14  
Listening to the ICMs in the Personal Mailboxes ................................... 11-14  
Retrieving the ICMs (Incoming Messages) in the Personal Mailbox  
Remotely.................................................................................................. 11-16  
Recording a Memo in Personal Mailbox on the Machine ....................... 11-16  
Erasing ICMs (Incoming Messages) from the Personal Mailboxes ........ 11-17  
Erasing Voice ICMs One by One ...................................................... 11-17  
Erasing All of the Doc/Voice ICMs at One Time ............................. 11-18  
Chapter 12.  
HOW TO USE THE COPY FUNCTION  
12-1  
Making a Single Copy ..................................................................................... 12-1  
Making Multiple Copies .................................................................................. 12-2  
Stacking Multiple Copies................................................................................. 12-2  
Making Sorted Copy ........................................................................................ 12-3  
What to Do When You Get a “MEMORY FULL” Message while  
Making Copies........................................................................................... 12-4  
Making Reduced and Enlarged Copies (Only for FAX 1030) ........................ 12-4  
Chapter 13.  
Chapter 14.  
PRINTING REPORTS AND LISTS  
13-1  
How to Print Reports and Lists ........................................................................ 13-2  
Journal Period .................................................................................................. 13-2  
Printing the Quick Dial List ............................................................................. 13-4  
Transmission Verification (Xmit) Report ........................................................ 13-5  
Memory Status List .......................................................................................... 13-6  
REGULAR MAINTENANCE AND TROUBLESHOOTING 14-1  
Regular Maintenance ....................................................................................... 14-1  
Paper Jams ....................................................................................................... 14-3  
Fixing a Document Jam ............................................................................. 14-3  
Fixing a Recording Paper Jam ................................................................... 14-4  
Troubleshooting ............................................................................................... 14-5  
Error Messages .......................................................................................... 14-5  
Other Problems .......................................................................................... 14-6  
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Chapter 15.  
IMPORTANT INFORMATION  
15-1  
Important Safety Instructions........................................................................... 15-1  
BABT approval (For FAX 1030 Plus U.K. only) ............................................ 15-2  
Chapter 16.  
Chapter 17.  
SPECIFICATIONS  
INDEX  
16-1  
17-1  
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For Fax-1030Plus only  
WARNING! Miscellaneous approval conditions  
Any marking or certification of your fax machine to harmonised European “CE Mark”  
requirements for EMC (Electromagnetic Compatibility), and for user safety according to  
the European LVD (Low Voltage Directive), ARE NOT indicative of approval for connection  
to public telecommunications lines in a country other than that in which the equipment is  
approved.  
Brother advises that this product will not function correctly in a country other than that in  
which it was originally offered for sale, and does not offer any warranty in the event that  
this product is used on public telecommunication lines in a country other than that in which  
it is approved.  
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SETUP & PREPARATION BEFORE USE - CHAPTER 1  
Chapter 1. SETUP & PREPARATION BEFORE USE  
Choosing a Suitable Place for Your Fax Machine  
Use the following list as a guide to find a suitable place for your fax machine.  
The Good Places...  
Place your fax machine on a flat, stable surface, such as a desk.  
Select a place that is free from vibration and shocks.  
Locate it near a telephone socket and a standard, grounded power outlet.  
And the Bad Places...  
Avoid setting it up in a busy location.  
Avoid setting up the machine near heaters, air conditioners, water, chemicals, or refrigerators.  
Do not select a place that exposes your fax machine to direct sunlight, excessive heat,  
moisture, or dust.  
Do not connect your fax machine to electrical outlets controlled by wall switches or automatic  
timers. Disruption of power can wipe out information in the unit’s memory.  
Do not connect your fax machine to electrical outlets on the same circuit as large appliances  
or other equipment that might disturb the power supply.  
Avoid interference sources, such as speakers or the base units of cordless phones.  
1-1  
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SETUP & PREPARATION BEFORE USE  
Packing List  
Please check to see that you have the following items:  
Recording paper  
support  
Document  
support  
Telephone line cord  
Recording paper  
wire extension  
Telephone  
handset  
(Example for U.K.)  
Printing Cartridge  
Handset  
curled cord  
Remote Control  
access card  
(Only for Fax-1030 Plus)  
Owner’s manual  
Document wire  
extension  
NOTICE  
-
-
Never install telephone wiring during a lightning storm.  
Never install telephone jacks in wet locations unless the jack is specifically designed for  
wet locations.  
-
Never touch uninsulated telephone wires or terminals unless the telephone line has  
been disconnected at the network interface.  
-
-
Use caution when installing or modifying telephone lines.  
Avoid using a telephone during an electrical storm. There may be a remote risk of  
electric shock from lightning.  
-
Do not use the telephone to report a gas leak in the vicinity of the leak.  
1-2  
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SETUP & PREPARATION BEFORE USE - CHAPTER 1  
Setting up Your Fax Machine  
Follow these steps to set up your fax machine.  
1. Attach the document supports.  
1) Attach the document support.  
2) Attach the document wire extension.  
Document  
support  
Document wire  
extension  
2. Attach the recording paper supports.  
1) Attach the recording paper wire extension.  
2) Open the recording paper cover. Using the groove in the cover, insert the recording paper  
support over the two screws are shown.  
Recording paper  
Recording paper  
support  
wire extension  
Recording paper  
cover  
1-3  
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SETUP & PREPARATION BEFORE USE  
3. Install the printing cartridge.  
1) Push the OPEN button and open the top  
cover.  
Top Cover  
OPEN button  
2) Remove the stopper for the printing  
cartridge. Turn the gear towards you and  
remove the slack in the ribbon in  
printing cartridge carefully.  
point  
3) Install the printing cartridge as shown  
in the illustration.  
1-4  
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SETUP & PREPARATION BEFORE USE - CHAPTER 1  
4) Close the cover and push down on both  
sides until it clicks.  
4. Connect the power cord.  
When you connect the power, the display will show “01/01 00:00 FAX”.  
NOTE: As this machine has no power switch, it has power running to it whenever it is  
connected to the mains.  
NOTICE  
1. This fax machine must be earthed via a 3 pin socket.  
2. Since the machine is earthed through the power outlet, you can protect yourself from  
potentially hazardous electrical conditions on the telephone network by keeping the  
power to your fax machine on when you connect it to a telephone line.  
3. Lightning and Power Surges can damage this product! We recommend that you use a  
quality Surge Protection Device on the AC power line as well as the telephone line or  
unplug the lines during a lightning storm.  
IMPORTANT:  
(For U.K.)  
If you need to remove the moulded mains plug in order to fit an appropriate  
type, you must discard the moulded plug immediately having cut it off, in  
order that it is not inadvertently inserted into a live socket, thus presenting a  
shock hazard. The wires in the mains lead of this appliance are coloured in  
accordance with the following code.  
Green-and-yellow : Earth  
Blue  
Brown  
: Neutral  
: Live  
As the wires in the mains lead of this apparatus may not correspond with the  
coloured markings identifying the terminals in your plug, proceed as follows:  
The wire which is coloured green-and-yellow must be connected to the  
terminal in the plug which is marked by the letter “E” or by the safety earth  
symbol  
or coloured green or green-and-yellow.  
The wire which is coloured blue must be connected to the terminal which is  
marked with the letter “N” or coloured black.  
The wire which is coloured brown must be connected to the terminal which is  
marked with the letter “L” or coloured red.  
1-5  
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SETUP & PREPARATION BEFORE USE  
5. Connect the telephone line.  
*PC I/F jack only for use with the Brother MFL  
Pro for FAX option.  
Recording paper  
wire extension  
PC I/F  
4.  
5.  
wall  
Handset  
curled cord  
6.  
Telephone  
line cord  
EXT.  
LINE  
IMPORTANT  
(For U.K.)  
The PC interface is a SELV (Safety Extra Low Voltage) port as defined in EN41003.  
It must only be connected with a SELV circuit; only the MFL Pro for Fax cable kit  
(available in an option pack), satisfies this requirement.  
6. Connect the handset.  
1) Connect the plug at the end of the handset cord to the socket on the side of the machine  
labelled with the telephone symbol.  
2) Hook the curled cord to the handset holder.  
3) Place the handset on the cradle.  
1-6  
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SETUP & PREPARATION BEFORE USE - CHAPTER 1  
7. Setting the recording paper.  
1) Open the recording paper cover.  
2) Place the paper (up to 200 sheets) into the recording paper sheet feeder.  
NOTE: Make sure that you do not put so much paper in the sheet feeder that the Maximum  
height line is obscured. It is possible that paper may jam if there are too many sheets  
in the feeder.  
Maximum  
height line  
Recording  
paper  
Recording  
paper cover  
3) Close the recording paper cover.  
NOTE: If you only place a few sheets of paper in the feeder, please ensure that all the sheets  
are correctly aligned to prevent paper jams.  
NOTICE  
About the Recording Paper...  
Please use standard copier paper for the recording paper as below :  
Width : A4 size (210mm)  
Length : A4 size (297mm)  
Weight : 64g/m2 to 90g/m2  
1-7  
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SETUP & PREPARATION BEFORE USE  
Changing the Ribbon  
1. Remove the printing cartridge containing the used ribbon.  
(See this chapter for removing and installing the printing cartridge.)  
Blue shaft  
2. Position the printing cartridge (as shown in the illustration) paying special attention to  
the position of the blue shaft. Release the four hooks and open the cartridge covers.  
Cover  
Cover  
Blue shaft  
Hook  
Hook  
White shaft  
Black gear shaft  
3. Take the ribbon out of the cartridge and remove the four shafts from the ends of the  
cardboard cores.  
1-8  
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SETUP & PREPARATION BEFORE USE - CHAPTER 1  
4. Install the blue, white and black shafts into the cardboard cores of the new ribbon. Pay  
special attention to the position of the ribbon as shown in the illustration.  
150°  
Blue shaft  
New ribbon  
White shaft  
Black gear  
shaft  
5. Place the ribbon in the cartridge and close the covers, as shown in the illustration. If the  
shafts are not positioned correctly then the cover will not close.  
Blue shaft  
Cover  
Hook  
White shaft  
6. Carefully, tighten the ribbon and put the cartridge back into the machine.  
Black gear shaft  
1-9  
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SETUP & PREPARATION BEFORE USE  
FOR YOUR INFORMATION  
Multi Line Connections (PABXs)  
Most offices use a central telephone system. While it is often relatively simple to connect  
the machine to a key system or a PABX (private automatic branch exchange), we suggest  
that you contact the company which installed your telephone system and ask them to connect  
the fax machine for you.  
It is advisable to have a separate line for the fax machine. You can then leave the machine  
in FAX mode to receive faxes at any time of the day or night.  
If the fax machine is to be connected to a multi-line system, ask your installer to connect the  
unit to the last line on the system. This will prevent the unit from being activated each time  
a telephone call is received.  
Connecting to a Private Automatic Branch Exchange  
The following points should be kept in mind if you are installing the machine to work as an  
extension to a private automatic branch exchange (PABX).  
1) It is not guaranteed that the unit will operate correctly under all circumstances with  
PABXs. Any cases of difficulty should be reported first to the company that handles  
your PABX.  
2) If all incoming calls will be answered by a switchboard operator, it is recommended that  
the Answer Mode be set to be MANUAL; see chap. 7. All incoming calls should initially  
be regarded as telephone calls.  
3) The unit may be used with either pulse or tone dialling telephone lines.  
Ringer Equivalence Number (REN) (For U.K. only)  
This equipment has a REN value of 1. A BT line has a “bell ringing” capacity, or REN, of  
4. This means that adding downstream-connected extension telephones and/or extension  
bells to a total REN of greater than 4 may cause a reduction in the bell volume. In extreme  
cases, it may cause the auto-answer facility of the machine to fail.  
Therefore, up to three additional extension telephones (each assuming a REN of 1), may be  
connected downstream of your machine. For an explanation of “downstream connection,  
read “Using extension telephones” which follows.  
Unless otherwise marked, a telephone provided by BT may be assumed to have a REN value  
of 1.  
1-10  
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SETUP & PREPARATION BEFORE USE - CHAPTER 1  
FOR YOUR INFORMATION (For U.K.)  
Using extension telephones  
It may be that your premises are already wired with parallel extension telephones, or  
you intend to add extension telephones to your line, in addition to your machine. While  
the simplest arrangement is straightforward parallel connection, there are some reasons  
as to why this arrangement will cause unsatisfactory service, the most obvious of which  
is inadvertent interruption of a facsimile transmission by someone picking up an extension  
telephone in order to make an outgoing call. Additionally, remote activation may not  
operate reliably in such a simple configuration.  
This machine may also be set to make a delayed transmission (i.e. a transmission at a  
pre-set time). This pre-set job may coincide with someone picking up an extension handset.  
Such problems can easily be eliminated however, if you arrange modification of your  
extension wiring circuit, such that extension devices are connected “downstream” of  
your machine, in a master/slave configuration. In such a configuration, this machine  
can always detect whether a telephone is in use, thus it will not attempt to seize the line  
during that time. This is known as “telephone off-hook detection.”  
The inadvisable configuration is shown in figure 1 below, and the recommended master/  
slave configuration is shown in figure 2.  
This new connection configuration can be arranged by your contacting BT, Kingston  
upon Hull Telecommunications, your PABX maintainer or a qualified telephone  
installation company as appropriate. Simply explained, the extension telephone circuit  
should be terminated on a normal modular plug (BT 431A style), which in turn should  
be inserted into the modular socket of the white “T”-shaped connector provided as part  
of the line cord assembly.  
EXTENSION  
SOCKET  
EXTENSION  
SOCKET  
MASTER  
SOCKET  
INCOMING  
LINE  
FAX  
INADVISABLE CONNECTION OF EXTENSION SOCKETS  
Fig. 1.  
DISCONNECT  
EXTENSION  
SOCKET  
EXTENSION  
SOCKET  
MASTER  
SOCKET  
INCOMING  
LINE  
FAX  
FAX MACHINE MUST BE PLUGGED  
INTO MASTER SOCKET  
RECOMMENDED CONNECTION OF EXTENSION SOCKETS  
Fig. 2.  
1-11  
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THE CONTROL PANEL KEYS  
Chapter 2. THE CONTROL PANEL KEYS  
FAX 1020 PLUS  
c LCD AND  
USER SETTING AREA  
-
FAX 1O2O  
Menu  
Tel-Index Resolution  
ABC  
Mode  
DEF  
Memory  
Help  
01  
13  
02  
14  
03  
15  
04  
16  
TX Verification  
Report  
Tel  
R
1
G H I  
2
JKL  
3
MN O  
05  
17  
06  
18  
07  
19  
08  
20  
Sort  
5
4
6
W XYZ  
PQRS  
TUV  
Redial / Pause  
Speed-Dial  
Stop  
Start  
Copy  
7
8
0
9
09  
21  
10  
22  
11  
23  
12  
24  
Shift  
Tone  
Set  
Clear  
a TELEPHONE AREA  
b ONE-TOUCH AREA  
FAX 1030 PLUS  
c LCD AND  
USER SETTING AREA  
d MESSAGE MANAGER AREA  
status  
Fine  
FAX  
Voice  
Doc  
-
Photo  
TAD  
F/ T  
FAX 1O3O  
PLAIN PAPER FAX  
S.Fine  
Set  
Menu  
ABC  
Clear  
DEF  
Resolution  
Mode  
Speed-dial Tel-Index TX Vrf Rpt Memory  
Help  
Play  
01  
13  
02  
14  
03  
04  
16  
Mute  
R
Sort  
Record  
Erase  
1
G H I  
2
JKL  
3
MN O  
15  
Enlarge/  
Reduce  
05  
17  
06  
18  
07  
19  
08  
20  
5
TUV  
4
PQRS  
6
W XYZ  
Redial / Pause  
Stop  
Start  
Copy  
7
8
0
9
09  
21  
10  
22  
11  
23  
12  
24  
Spea ker Phone  
Shift  
Tone  
a TELEPHONE AREA  
b ONE-TOUCH AREA  
2-1  
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THE CONTROL PANEL KEYS - CHAPTER 2  
FAX 1020 PLUS  
a TELEPHONE AREA  
-
FAX 1O2O  
1. Tel  
2. Number Keys  
This key is used to have a telephone  
conversation having picked up the  
handset of an external telephone in  
F/T pseudo-ringing mode.  
These twelve keys are used to  
dial phone and fax numbers (see  
chap. 5), and can also be used  
as an alphanumeric keyboard for  
entering information into the fax  
machine (see chap. 3).  
3. R  
You can use this key to gain access  
to an outside line when FAX-  
1020Plus is connected to a Private  
Automatic Branch Exchange  
(PABX). It is used to recall the  
operator or transfer a call to another  
extension when it is connected to  
PABX; see chap. 4.  
-
FAX 1O2O  
Menu  
Tel-Index Resolution  
ABC  
Mode  
DEF  
Me  
a
Tel  
R
1
2
3
MN O  
G H I  
JKL  
4. Redial/Pause  
5
4
6
PQRS  
TUV  
W XYZ  
Redial / Pause  
Speed-Dial  
This key re-dials the last number  
called. (See chap. 6.) This key is  
also used to insert a pause in  
autodial numbers.  
7
8
0
9
Tone  
(See chap. 4)  
5. Speed-dial  
6. Tone  
This key lets you access previously  
stored speed dial phone numbers  
with a two digit number. (See chap.  
4, 5)  
This key lets you switch the  
dialling type during a telephone  
call from “PULSE” to “TONE”;  
see chap. 4.  
2-2  
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THE CONTROL PANEL KEYS  
b ONE-TOUCH AREA  
-
FAX 1O2O  
7. Shift  
8. Sort  
This key is used to access the “13” through  
“24” One-Touch keys. (See chap. 4.)  
This key is used to copy original  
multiple pages copied in order.  
(See chap. 12.)  
9. One-Touch Dial Keys  
10. Copy  
These 12 keys give you instant access to  
previously stored phone numbers. (See  
chap. 4, 5.)  
Press this key to make a copy.  
(See chap. 12.)  
11. TX Verification Report  
12. Stop  
This key is used to print the transmission  
verification report when you wish to  
confirm the last transmission is successful  
or not. If you want the report every time a  
fax message is sent, use function menu 3-7.  
(See chap. 13.)  
This key stops a fax, cancels  
an operation, or exits from  
function mode. (See chap. 3.)  
13. Start  
01  
13  
02  
14  
03  
15  
04  
16  
TX Verification  
Report  
b
Use this key to start an  
operation, such as  
sending a fax. (See  
chap. 6.)  
05  
17  
06  
18  
07  
19  
08  
20  
Sort  
Stop  
Start  
Copy  
09  
21  
10  
22  
11  
23  
12  
24  
Shift  
Set  
Clear  
14. Set*  
15. X (Right Arrow)*  
This key is used for storing a  
function setting into the fax  
machine. (See chap. 3.)  
This key moves the LCD cursor to the  
right, and it also lets you advance one  
step when you are in function mode (see  
chap. 3) or Tel-Index. (See chap. 5.)  
16. Z (Left Arrow)*  
17. Clear*  
This key moves the LCD cursor to the  
left. It also allows you to back up one  
step when you are in function mode (see  
chap. 3) or Tel-Index. (See chap. 5.)  
This key deletes entered data or backs  
up one step in a function procedure. (See  
chap. 3.)  
* The arrow, Set and Clear keys have a dual function and can also work as one-  
touch keys.  
2-3  
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THE CONTROL PANEL KEYS - CHAPTER 2  
c LCD AND USER SETTING AREA  
-
FAX 1O2O  
18. Menu  
19. Liquid Crystal Display  
This key accesses the function and  
on screen programming mode  
(OSP), so you can alter various  
settings. (See chap. 3.)  
The LCD displays messages that will  
help you set up and operate your fax  
machine. (On-Screen Programming)  
(See chap. 3.)  
20. Tel-Index  
21. Resolution  
This key allows you to  
alphabetically look up numbers  
stored in the dialling memory. (See  
chap. 5.)  
This key is used to set the resolution  
requirements when sending a fax. (See  
chap. 6.)  
-
FAX 1O2O  
c
Menu  
Tel-Index Resolution  
Mode  
Memory  
Help  
22. Mode  
23. Help  
This key is used to specify how the  
fax machine should handle incoming  
calls. (Answer Mode) (See chap. 7.)  
Press this key whenever you want a  
quick reference Help List printed.  
This Help List will give you  
information on how to perform  
certain settings for a function, how  
to register information, or how to get  
some basic information for sending  
or receiving faxes. (See chap. 3.)  
24. Memory  
This key enables you to scan in your  
originals at twice the normal speed, by  
storing them in the memory before  
actual transmission. (See chap. 6.)  
When it is pressed, Broadcasting is  
available. (See chap. 6.) When it is  
pressed together with Shift, Multi  
Transmission is available. (See chap. 6.)  
2-4  
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THE CONTROL PANEL KEYS  
FAX 1030 PLUS  
a TELEPHONE AREA  
-
FAX 1O3O  
PLAIN PAPER FAX  
FAX 1030 PLUS  
1. Mute  
3. Number Keys  
You can use this key to put a call  
on hold.  
These twelve keys are used to  
dial phone and fax numbers (see  
chap. 5), and can also be used  
as an alphanumeric keyboard for  
entering information into the fax  
machine (see chap. 3).  
2. Microphone  
When you speak to the other party  
using Speaker Phone or when you  
record an OGM or a memo, this  
microphone will record your voice.  
(See chap. 5, 11.)  
4. R  
You can use this key to gain access  
to an outside line when FAX-  
1030Plus is connected to a Private  
Automatic Branch Exchange  
(PABX). It is used to recall the  
operator or transfer a call to another  
extension when it is connected to  
PABX; see chap. 4.  
Set  
Menu  
ABC  
Clear  
DEF  
a
Mute  
1
G H I  
2
JKL  
3
MN O  
R
5. Redial/Pause  
5
4
6
PQRS  
TUV  
W XYZ  
Redial / Pause  
Spea ker Phone  
This key re-dials the last number  
called. (See chap. 6.) This key is  
also used to insert a pause in  
autodial numbers.  
7
8
0
9
Tone  
(See chap. 4)  
6. Speaker Phone  
This key allows you to talk with  
the party at the other end without  
lifting the handset. It is also used  
to toggle the line between handset  
7. Tone  
This key lets you switch the  
dialling type during a telephone  
call from “PULSE” to “TONE”;  
see chap. 4.  
and  
speaker  
following  
establishment of an “on-hook”  
dialled call. (See chap. 5.)  
2-5  
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THE CONTROL PANEL KEYS - CHAPTER 2  
b ONE-TOUCH AREA  
-
FAX 1O3O  
PLAIN PAPER FAX  
FAX 1030 PLUS  
8. Shift  
9. Enlarge/Reduce  
This key is used to access the “13”  
through “24” One-Touch keys. (See  
chap. 4.)  
This key is used for copying with  
reduction or enlargement. You can  
select one of the following ratios:  
150%, 125%, 120%, 100%, 93%,  
87%, 75%, and 50%. You can also  
use the Auto Reduction function to  
have the machine automatically  
calculate the reduction ratio to fit to  
the size of your recording paper. (See  
chap. 12.)  
10. One-Touch Dial Keys  
These 12 keys give you instant  
access to previously stored phone  
numbers. (See chap. 4, 5.)  
11. Sort  
This key is used to copy original  
multiple pages copied in order. (See  
chap. 12.)  
01  
13  
02  
14  
03  
15  
04  
16  
Sort  
Record  
Erase  
Play  
b
Enlarge/  
Reduce  
05  
17  
06  
18  
07  
19  
08  
20  
Stop  
Start  
Copy  
09  
21  
10  
22  
11  
23  
12  
24  
Shift  
12. Copy  
13. Start  
Press this key to make a copy. (See  
chap. 12.)  
Use this key to start an operation,  
such as sending a fax. (See chap.  
6.)  
14. Stop  
This key stops a fax, cancels an  
operation, or exits from function  
mode. (See chap. 3.)  
2-6  
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THE CONTROL PANEL KEYS  
c LCD AND USER SETTING AREA  
-
FAX 1O3O  
PLAIN PAPER FAX  
FAX 1030 PLUS  
15. Z (Left Arrow)  
16. Liquid Crystal Display  
This key moves the LCD cursor to  
the left. It also allows you to back  
up one step when you are in function  
mode (see chap. 3) or Tel-Index.  
(See chap. 5.)  
The LCD displays messages that will  
help you set up and operate your fax  
machine. (On-Screen Programming)  
(See chap. 3.)  
18. Menu  
17. Set  
This key accesses the function and on  
screen programming mode (OSP), so  
you can alter various settings. (See  
chap. 3.)  
This key is used for storing a  
function setting into the fax machine.  
(See chap. 3.)  
c
Fine  
FAX  
TAD  
F/ T  
Photo  
S.Fine  
Set  
Menu  
Clear  
Resolution  
Mode  
Spee  
20. Resolution  
19. Clear  
This key is used to set the resolution  
requirements when sending a fax. (See  
chap. 6.) Also, you can decrease the  
speaker volume during a call using  
Speaker Phone or while playing a  
message by pressing this key.  
This key deletes entered data or  
backs up one step in a function  
procedure. (See chap. 3.)  
21. X (Right Arrow)*  
22. Mode  
This key moves the LCD cursor  
to the right, and it also lets you  
advance one step when you are  
in function mode (see chap. 3)  
or Tel-Index. (See chap. 5.)  
This key is used to specify how the fax  
machine should handle incoming calls.  
(Answer Mode) (See chap. 7.)Also, you  
can increase the speaker volume during  
a call using Speaker Phone or while  
playing a message by pressing this key.  
2-7  
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THE CONTROL PANEL KEYS - CHAPTER 2  
c LCD AND USER SETTING AREA  
-
FAX 1O3O  
PLAIN PAPER FAX  
FAX 1030 PLUS  
23. Speed-dial  
24. TX Vrf Rpt  
This key lets you access previously  
stored speed dial phone numbers  
with a two digit number. (See chap.  
4, 5.)  
This key is used to print the  
Transmission Verification Report  
when you wish to confirm the last  
transmission is successful or not. If  
you want the report every time a fax  
message is sent, use function menu  
3-7. (See chap. 13.)  
25. Tel-Index  
This key allows you to look up  
numbers alphabetically stored in the  
dialling memory. (See chap. 5.)  
c
status  
FAX  
Voice  
Doc  
-
TAD  
F/ T  
FAX 1O3O  
PLAIN PAPER FAX  
Mode  
Speed-dial Tel-Index TX Vrf Rpt Memory  
Help  
26. Memory  
27. Help  
This key enables you to scan in your  
originals at twice the normal speed, by  
storing them in the memory before  
actual transmission. (See chap. 6.)  
When it is pressed, Broadcasting is  
available. (See chap. 6.) When it is  
pressed together with Shift, Multi  
Transmission is available. (See chap. 6.)  
Press this key whenever you want a  
quick reference Help List printed.  
This Help List will give you  
information on how to perform  
certain settings for a function, how  
to register information, or how to get  
some basic information for sending  
or receiving faxes. (See chap. 3.)  
2-8  
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THE CONTROL PANEL KEYS  
d MESSAGE MANAGER AREA  
-
FAX 1O3O  
PLAIN PAPER FAX  
FAX 1030 PLUS  
28. Voice and Document  
Indicator Lights  
These lights tell you whether voice or  
document messages are stored in the  
memory. (See chap. 10.)  
status  
d
Voice  
Doc  
-
FAX 1O3O  
PLAIN PAPER FAX  
Speed-dial Tel-index TX Vrf Rpt Memory  
Help  
Play  
d
04  
16  
Sort  
Record  
Erase  
Enlarge/  
08  
29. Record  
Use this key to record outgoing  
voice messages, memos and  
memo manager messages into  
your fax machine. You can also  
record voice information for the  
Voice-on-Demand feature. (See  
chap. 10.)  
30. Play  
Use this key to listen to incoming  
voice messages, outgoing voice  
messages, memos and memo  
manager messages and also to print  
fax messages stored in the machine.  
You can also play the voice  
information stored for the Voice-on-  
Demand feature. (See chap. 10.)  
31. Erase  
This key erases voice or fax  
messages stored in your fax  
machine. You can also erase voice  
information for the Voice-on-  
Demand feature. (See chap. 10.)  
2-9  
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THE CONTROL PANEL KEYS - CHAPTER 2  
2-10  
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HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY  
Chapter 3. HOW TO USE ON-SCREEN  
PROGRAMMING (OSP) AND HELP KEY  
User-friendly Programming  
We have designed your fax machine with on-screen programming and a Help key. This  
user-friendly programming helps you take advantage of all the functions your fax machine  
has to offer.  
On-screen Programming (OSP)  
Since your fax programming is done on the LCD, we have created step-by-step on-screen  
prompt messages to help you program your fax machine. All you need to do is follow the  
prompt instructions as they guide you through the function menu selections, programming  
options and settings.  
Using the Function Mode to Access On-screen Programming (OSP)  
You can access the function mode by pressing Menu, found on your fax Control Panel. (See  
chap. 2.)  
When you enter function mode, your fax machine will display a list of Level One Functions  
to choose from, as seen below.  
(FAX 1030 PLUS)  
(FAX 1020 PLUS)  
Press Menu  
Press Menu  
ENTER NO. & SET  
1.TEMP.SETTINGS  
2.CANCEL JOB  
ENTER NO. & SET  
1.TEMP.SETTINGS  
2.CANCEL JOB  
3.PRINT REPORTS  
4.SET QUICK-DIAL  
5.USER OPTIONS  
6.TEL OPTIONS  
7.SETUP SYSTEM  
8.SETUP TAD  
3.PRINT REPORTS  
4.SET QUICK-DIAL  
5.USER OPTIONS  
6.TEL OPTIONS  
7.SETUP SYSTEM  
8.REMOTE FAX OPT  
0.INTERRUPT  
Right arrow  
or  
auto scroll  
sequence  
Right arrow  
or  
auto scroll  
sequence  
Left arrow  
sequence  
Left arrow  
sequence  
9.SETUP MM PLUS  
0.INTERRUPT  
3-1  
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HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY - CHAPTER 3  
These function options will appear one after the other on the display. You can then choose  
one of these options by pressing Set when the option you want appears on the LCD.  
You can also move through the function menu options at a faster rate by pressing X (right  
arrow). (See chap. 2 to locate this key on your Control Panel.) When you find the option  
you want, press Set.  
Instead of pressing Set, you can simply press the Level One Function number associated  
with each option.  
Helpful Hints  
The Stop key lets you exit from the function menu and takes you back to the date and time status.  
Alternating Displays for On-screen Programming (OSP)  
When you see alternating displays, the  
LCD will usually alternate between the  
currently selected option, and a help  
SPEAKER:HIGH  
message giving brief instructions on how  
to proceed. The example shows the current  
speaker volume is high and prompts you  
to use Z(left arrow) and X (right arrow)  
to change the setting, and then to press Set  
to store it.  
ALTERNATE  
SELECT { } & SET  
Function Selection Table  
If you have a basic understanding of how to program a fax machine, you can perform most  
of the programming settings without the owner's manual. To help you understand the function  
selections, options, and settings that are found in your fax machine, we have provided the  
following Function Selection Table.  
Read through this table to gain a basic understanding of what your new fax model can do,  
and then the next section will instruct you how to use on-screen programming.  
Level one  
function  
Level two  
function  
Factory  
setting  
Explanation of Options  
Chapter  
Use this for sending documents at a later time.  
6
1.TIMER  
Polling is the process of retrieving faxes from  
anothermachine. Youcanalsochoosewhetheryou  
want your polling secured.  
1.TEMP.  
(TEMPO-  
RARY)  
8
6
2.POLLING  
STANDARD/SECURE  
SETTINGS  
You can send a fax and then talk to the recipient  
using the CALL RESERVE function. ON/OFF.  
3.CALL  
RESERVE  
OFF  
3-2  
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HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY  
Level one  
function  
Level two  
function  
Factory  
setting  
Explanation of Options  
Chapter  
There are three types of contrast setting. Usually  
the AUTO setting is acceptable. But if you want to  
send or copy an especially light or dark document,  
you should change this setting.  
AUTO: Default is AUTO. Contrast setting always  
reverts to AUTO after one transmission.  
LIGHT: To send very light documents.  
4.CONTRAST  
6
AUTO  
DARK: To send very dark documents.  
If you need to send a set of originals at various  
resolutions, this function will allow you to set the  
required resolution page by page. (If all documents  
are the same resolution, use the Resolution. See  
chap. 2.)  
1.TEMP.  
(TEMPO-  
RARY)  
STAN-  
DARD  
5.RESOLUTION  
6
SETTINGS  
STANDARD/FINE/S. FINE/PHOTO  
If you have trouble when sending overseas, you  
may want to set OVERSEAS MODE to ON.  
ON/OFF  
6.OVERSEAS  
MODE  
OFF  
OFF  
6
6
An automatic Cover Page will allow you to send  
details of when the fax was sent and from whom it  
was sent. ON/OFF  
7.COVERPAGE  
If you wish to cancel a job that has been set with the  
timer, a polled job etc., use this function.  
2.CANCEL  
JOB  
6
See page 13-1  
for a list of  
reports.  
You can print several different lists and reports,  
which are available under this function.  
3.PRINT  
REPORTS  
13  
If you register names and numbers on One-Touch  
dial keys, you can dial a number automatically just  
bypressingaOne-Touchkey.(Max.of24locations)  
1.ONE-TOUCH  
DIAL  
4
4
If you register names and numbers as Speed-Dial  
numbers, you can dial a number automatically just  
by pressing Speed-dial and a two-digit number.  
(Max. of 36 locations for FAX 1020 Plus and 100  
locations for FAX 1030 Plus.)  
4.SET  
QUICK-  
DIAL  
2.SPEED-  
DIAL  
3.SETUP  
GROUPS  
This is used for setting up a group number used for  
broadcasting.  
4
7
Smoothing enhances the appearance of incoming  
faxes.  
If you set SMOOTHING to ON, you will receive  
fax messages with the smoothing enhancement.  
ON/OFF  
1.SMOOTHING  
2.BEEPER  
ON  
5.USER  
OPTIONS  
You can adjust the volume of the beeper with this  
function.  
LOW  
4
OFF/LOW/HIGH  
3-3  
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HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY - CHAPTER 3  
Level one  
function  
Level two  
function  
Factory  
setting  
Explanation of Options  
Chapter  
If you set COVERPAGE to ON, you can send your  
documents with a Cover Page generated by your  
machine. When the COVERPAGE setting is ON,  
you can select a Cover Page comment.  
ON/OFF  
3.COVERPG  
ON/OFF  
OFF  
OFF  
6
If you set ERROR RE-TRANSMISSION to ON,  
the machine automatically resends the page once  
an error occurs.  
4.ERROR  
RE-TX  
6
ON/OFF  
You can avoid having an incoming fax on separate  
pages by printing a reduced copy of the incoming  
document. The reduction methods are AUTO or  
Fixed ratio:  
5.USER  
OPTIONS  
5.REDUCTION  
AUTO  
ON  
7
7
AUTO/100%/93%/87%/75%  
Your fax machine will automatically store any  
incomingfaxesinitsmemoryifitrunsoutofpaper.  
ON/OFF  
6.MEM.  
RECEIVE  
You can adjust the installed clock on a one hour  
basis according to summer/winter time change.  
SUMMER/WINTER  
7.CLOCK  
CHANGE  
4
4
8.MEMORY  
SECURITY  
Prohibit most functions except receiving faxes into  
memory.  
OFF  
(Only for FAX 1020 Plus)  
There are two different types of dialling and you  
must select the type of signal suitable for your  
telephone exchange.  
1.TONE/  
PULSE  
TONE  
4
TONE/PULSE  
This is the number of rings before the fax machine  
answers the call when in F/T or FAX Answer  
Mode. 1/2/3/4 rings  
2.RING  
DELAY  
2
7
7
You can adjust the speaker volume with this function.  
OFF/LOW/MEDIUM/HIGH  
3.SPEAKER  
VOLUME  
LOW  
6.TEL  
OPTIONS  
You can adjust the monitor volume of incoming  
voice message being recorded into the Message  
Manager Memory.  
4.ICM REC.  
MONITR  
LOW  
20  
10  
7
(Only for FAX 1030 Plus)  
OFF/LOW/MEDIUM/HIGH  
F/TRINGTIMEsetsthetimeforsimulatedringing  
in F/T mode.  
5.F/T RING  
TIME  
10/20/30/60 seconds (For U.K.)  
10/20/30/45 (For Ireland)  
(4. on FAX 1020 Plus)  
6.RING  
VOLUME  
(5. on FAX 1020 Plus)  
The settings are OFF/LOW/MEDIUM/HIGH.  
MED  
7
3-4  
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HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY  
Level one  
function  
Level two  
function  
Factory  
setting  
Explanation of Options  
Chapter  
If you connect your fax with PBX (Private Branch  
Exchange), you must set PBX to ON.  
ON/OFF  
7.PBX  
4
OFF  
(6. on FAX 1020 Plus)  
If you connect your fax with PBX (Private Branch  
Exchange), youmustselectthetypeofyourPBXto  
activate R key.  
7.TRANSFER  
FLASH  
4
6.TEL  
OPTIONS  
(For Ireland only)  
FLASH/OFF  
You can display the last 30 Caller IDs that are  
stored in the memory.  
8.CALLER ID  
(7. on FAX 1020 Plus)  
ON  
7
7
8.BT CALLSIGN  
(For UK only on FAX  
Use with BT CALL Sign.  
OFF  
1020 Plus)  
If you enter the date and time in 24-hour format, the  
LCD will display the date and time and they will  
also be printed on outgoing faxes.  
01/01/2000  
00:00  
1.DATE/TIME  
4
If you frequently have to send delayed jobs at the  
same time each day, you can program the required  
time using this function. Once you register it, just  
set Timer Transmission in temporary settings and  
delayed jobs will be sent at that time each day.  
2.DAILY  
TIMER  
00:00  
OFF  
6
Youcanselectthetimeintervalatwhichthejournal  
report is printed.  
1/3/6/12/24 hours, 2/4/7 days, OFF  
3.JOURNAL  
PERIOD  
13  
You can enter your name or company name, fax  
number and telephone number in STATION ID.  
It is printed at the top of each page of every  
outgoing fax. It is also printed on the automatic  
Cover Page.  
4.STATION ID  
4
7
7.SETUP  
SYSTEM  
OFF  
*51 (ACT.)  
IfyouenteraREMOTECODE, youcanactivateor  
deactivatethefaxmachinefromaremotetelephone.  
ON/OFF  
5.REMOTE  
CODE  
#51 (DEACT.)  
If this feature is ON, you can receive fax messages  
withoutpressingStartevenonanextensionphone.  
ON/SEMI/OFF  
6.FAX  
DETECT  
ON  
7
6
You can register your own two custom comments  
on the Cover Page.  
7.COVER  
PAGE NOTE  
You can select the output device that will receive  
fax messages. This function is available when the  
MFLProforFAXisconnected.ForFAX1020Plus  
and FAX 1030 Plus, this software is not included.  
(Software is available from your Brother dealer.)  
FAX RECEIVE ONLY/PC PRIORITY/PC  
RECEIVE ONLY  
See the  
MFL Pro  
for FAX  
Manual  
8.PC  
PC  
PRIORITY  
INTERFACE  
(Only with MFL  
Pro for FAX)  
3-5  
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HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY - CHAPTER 3  
Level one  
function  
Level two  
function  
Factory  
setting  
Explanation of Options  
Chapter  
You can store the incoming fax messages in the  
memory. Then you can use the convenient remote  
control functions.  
1.FAX  
STORAGE  
OFF  
9
ON/OFF  
FAX FORWARDING ON cause the fax machine  
to send any stored faxes that are received to another  
predetermined fax number.  
2.FAX FWD  
OFF  
9
9
8.REMOTE  
FAX OPT  
ON/OFF  
(Only for FAX  
1020 Plus)  
You can register a REMOTE ACCESS ID (3 dig-  
its) allowing you to remotely operate the machine.  
(Example : Retrieving an incoming fax message)  
3.REMOTE  
ACCESS  
159*  
You can print incoming faxes that were stored in  
memory.  
4.PRINT  
DOCUMENT  
9
You can select the way you use your memory in  
message store mode.  
DOC./VOICE  
DOC.:OFF  
VOICE:ON  
1.MESSAGE  
STORE  
10  
You can set the machine to print a back-up copy of  
faxes that are received into the Message Manager  
memory. ON/OFF  
2.BACKUP  
PRINT  
ON  
10  
10  
You can choose between PAGING, FAX  
FORWARDING or OFF. PAGING ON will enable  
you to be paged by Message Manager when it  
receives FAX/TAD. FAX FORWARDING ON  
enables you to have the Message Manager send  
any stored faxes that are received to another  
predetermined fax number.  
3.FAX FWD/  
PAGING  
OFF  
8.SETUP  
TAD  
(Only for  
FAX 1030  
Plus)  
You can change REMOTE ACCESS ID (3 digits)  
allowing you to remotely operate the machine.  
(Example: Retrieving incoming messages)  
4.REMOTE  
ACCESS  
10  
10  
159*  
5.ICM MAX.  
TIME  
You can select Max. ICM (Incoming Message)  
recording time. 35/40/45/50/55/60 seconds  
35  
The machine has three types of OGM (Outgoing  
Messages) for TAD, FAX/TEL switch and  
PAGING. After selecting the message type, you  
can play, record or erase.  
6.OGM  
7,10  
If you set PLAYING OGM to ON, the recorded TAD,  
or F/T OGM is re-played if you change the receiving  
mode to TAD or F/T respectively. ON/OFF  
7.PLAYING  
OGM  
10  
10  
ON  
If you set TOLLSAVER to ON, you can check if a  
message was received by the ring delay.  
ON/OFF  
8.TOLL  
SAVER  
OFF  
3-6  
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HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY  
Level one  
function  
Level two  
function  
Factory  
setting  
Explanation of Options  
Chapter  
You can turn the Message Manager Plus Mode on  
or off with this switch.  
ON/OFF  
1.MSG MGR  
PLUS  
OFF  
11  
You can record the navigation OGMs for callers to  
tell them what to do in each step within 50 seconds.  
MSG MANAGER PLUS/MAIL BOX/VOICE ON  
DEMAND  
11  
2.OGM  
9.SETUP MM  
PLUS  
(Only for  
FAX 1030  
Plus)  
There are 5 personal mail boxes. For each mail box,  
an owner of the box can record his/her own OGM  
for callers. 01/02/03/04/05  
3.MAIL BOX  
11  
11  
6
You can store the voice information for each Voice  
on Demand memory box. Use numbers 01-50 for  
memory boxes. (50 total.)  
4.VOICE INFO  
You can send a fax without cancelling the timer or  
polled waiting, even if there are documents in the  
feeder, by “interrupting” it.  
0.INTERRUPT  
Help Key  
Press this key whenever you need a quick reference Help List printed. This Help List will  
give you information on how to perform settings for a function, how to register information,  
or how to get basic information for sending or receiving faxes.  
How to Print a Help List  
Press Help to get a printout of the Help List. Use it when you need information about how  
to register or set one of the functions, or how to send or receive faxes. You can request a  
printout whenever the machine meets the following conditions:  
-while the LCD displays the date and time.  
-while the machine is timer waiting.  
-while the machine is polled/polling waiting.  
-while the machine is at level one or two of the function menu.  
-while you are using the phone.  
3-7  
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HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY - CHAPTER 3  
How to Enter Text in Function Mode  
Each number key has three or four letters printed above them. The following keys “0”, “#”  
and “*” have no printed letters because they have special characters.  
ABC  
2
DEF  
3
1
GHI  
4
JKL  
MNO  
5
TUV  
8
6
WXYZ  
9
PQRS  
7
0
#
*
Tone  
By pressing the appropriate number key the correct number of times, you can access  
the character you want. When you are making certain settings, such as One-Touch dial,  
you need to enter text into your fax machine.  
Key  
once  
twice  
three times four times  
five times  
2
3
4
5
6
7
8
9
A
D
G
J
M
P
B
E
C
F
I
L
O
R
V
Y
2
3
4
5
6
S
8
Z
A
D
G
J
M
7
H
K
N
Q
U
X
T
W
T
9
Let’s say that you want to enter the initials “BR”. Follow the example below.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
NAME:  
ENTER & SET  
NAME:B  
1. Press 2 twice to enter the letter B.  
2. Press 7 three times to enter the letter  
R.  
NAME:BR  
3. Press Set.  
3-8  
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HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY  
FOR YOUR INFORMATION  
1. If you want to enter a blank space, press X (right arrow) twice.  
2. If you entered a letter incorrectly and want to change it, you can use Z (left arrow) to  
move the cursor back. When you reach the letter, you can enter a new one in its place.  
You can only overwrite letters, not insert them, so you may have to go back and overwrite  
a lot of letters if you forget to enter a letter.  
3. If you need to enter a character that is assigned to the same number key as the previous  
character, press X (right arrow) to move the cursor to the right.  
How to Enter Special Characters, Symbols and Punctuation Marks in  
Function Mode  
0 key ------------- ÄËÖÜÀÇÈÉ0  
*key ------------- (space) !”#$%&’()*+,-./  
# key ------------- :;<=>?@[]^_  
The “0” key contains all the accented characters. The “*” and the “#” key are used for  
punctuation marks and symbols. Let's say that you want to enter the Symbol “&”. Follow  
the example below.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
NAME:JAMES _  
1. Press *to show a list of characters.  
2. Press *, *, *, *, *, *(6 times).  
3. Press X (right arrow).  
MARK-_!”#$%&’()*  
MARK- !”#$%&’()*  
NAME:JAMES &_  
3-9  
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HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY - CHAPTER 3  
3-10  
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FUNCTION SETTINGS  
Chapter 4. FUNCTION SETTINGS  
There are some settings, such as the date and time, you should enter into your fax machine  
before you begin using it. Once entered, these settings will remain in the machine until you  
change them. You can begin customising the settings by pressing Menu on the control  
panel. This activates the function mode and On - Screen Programming prompts. You can  
complete a variety of settings in this mode.  
Setting the Dialling Mode (Tone/Pulse)  
Your fax machine supports both tone (or multi-frequency or DTMF) and pulse (or loop/  
disconnect) dialling. It is initially set to TONE, so you do not need to change the setting if  
you are connected to that kind of line. If you are using a pulse dial line, you can change the  
setting to PULSE by following the steps below:  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
01/01 00:00 FAX  
1.TEMP.SETTINGS  
1. Press Menu.  
You will see scrolling options on the  
display. You can choose one.  
2. Press 6.  
6.TEL OPTIONS  
1.TONE/PULSE  
3. Press 1.  
After two seconds you will be  
automatically prompted to select  
pulse or tone.  
DIALLING:TONE  
SELECT { } & SET  
DIALLING:PULSE  
4. Press Z (left arrow) or X (right  
arrow) to find the dialling mode that  
matches your telephone exchange.  
Example: PULSE.  
5. Press Set.  
1.TONE/PULSE  
6. Press Stop to return to the date and  
time.  
PABX and TRANSFER  
Your fax machine is initially set to be connected with PSTN (Public Switched Telephone  
Network) lines. However many offices use a central telephone system or PrivateAutomatic  
Branch Exchange (PABX). Your fax can be connected to most types of PABX; it has an “R”  
key on the control panel, which helps to make certain PABX operations easier.  
Also, you can transfer a call to another external by pressing R and you can easily gain  
access to the outside line from your fax connected to PABX by just pressing R.  
4-1  
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FUNCTION SETTINGS - CHAPTER 4  
Setting PABX  
If your fax machine is connected to a PABX system, set PABX: ON. If not, set OFF.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
01/01 00:00 FAX  
1. Press Menu.  
1.TEMP.SETTINGS  
6.TEL OPTIONS  
6.PBX  
2. Press 6.  
3. Press 6. (7, on FAX 1030 Plus)  
PBX:OFF  
SELECT { } & SET  
PBX:ON  
4. Press Z (left arrow) or X (right  
arrow) to select PABX ON or OFF.  
5. Press Set.  
6.PBX  
6. Press Stop to exit.  
Setting Transfer and PABX Type (For Ireland only)  
If you set transfer/PABX type, you can transfer a call to another external by pressing R on  
the control panel. And if the PABX type is FLASH, you can easily gain access to the  
outside line from your fax connected to PABX by just pressing R.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
01/01 00:00 FAX  
1. Press Menu.  
1.TEMP.SETTINGS  
6.TEL OPTIONS  
7.TRANSFER  
2. Press 6.  
3. Press 7.  
TRANSFER:FLASH  
SELECT { } & SET  
4-2  
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FUNCTION SETTINGS  
4. Press Z (left arrow) or X (right  
arrow) to find the recall (transfer)  
type that matches your telephone  
line.  
TRANSFER:OFF  
7.TRANSFER  
Example: OFF.  
5. Press Set.  
6. Press Stop to exit.  
Setting the Beeper Sound Level  
If the beeper setting is LOW or HIGH, it will “beep” every time you press a key, make an  
error, or at the end of sending or receiving a fax.  
The initial setting on your fax machine for the beeper is LOW. If you do not want the beeper  
on, select OFF, and if you want it loud, select HIGH.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
01/01 00:00 FAX  
1.TEMP.SETTINGS  
5.USER OPTIONS  
2.BEEPER  
1. Press Menu.  
2. Press 5.  
3. Press 2.  
BEEPER:LOW  
SELECT { } & SET  
BEEPER:OFF  
4. Press Z (left arrow) or X (right  
arrow) until you get the setting you  
want.  
Example: OFF.  
5. Press Set.  
2.BEEPER  
6. Press Stop to return to the date and  
time.  
4-3  
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FUNCTION SETTINGS - CHAPTER 4  
Setting the Date and Time  
Your fax machine shows the date and time on the display and prints it on every fax page you  
send. You can set the date and time in function mode.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
01/01 00:00 FAX  
1. Press Menu.  
1.TEMP.SETTINGS  
7.SETUP SYSTEM  
1.DATE/TIME  
2. Press 7.  
3. Press 1.  
ENTER YEAR:XX  
ENTER YEAR:97  
ENTER MONTH:XX  
ENTER MONTH:12  
ENTER DAY:XX  
4. Enter the last two digits of the year.  
Example: 97.  
5. Enter two digits for the month. (JAN  
= 01, OCT = 10, etc.)  
Example: 12.  
6. Enter two digits for the day.  
ENTER DAY:09  
Example: 09.  
ENTER TIME:XX:XX  
ENTER TIME:15:25  
1.DATE/TIME  
7. Enter the time in 24-hour format.  
Example: 15:25 (3:25 P.M.).  
8. Wait for two seconds.  
9. Press Stop to exit and view the new  
09/12 15:25 FAX  
date and time.  
4-4  
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FUNCTION SETTINGS  
Using the Clock Change  
You can easily let the machine’s clock gain or lose one hour by using this feature.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1.TEMP.SETTINGS  
5.USER OPTIONS  
7.CLOCK CHANGE  
TO SUMMER TIME ?  
SELECT { } & SET  
TO WINTER TIME ?  
1. Press Menu.  
2. Press 5.  
3. Press 7.  
4. Press Set.  
5. Press Zor X keys to choose  
SUMMER TIME to gain an hour  
and WINTER TIME to lose an hour.  
Example: WINTER TIME.  
6. Press Set.  
TO WINTER TIME ?  
1.CHANGE 2.QUIT  
7.CLOCK CHANGE  
09/12 14:25 FAX  
7. Press 1 to change to the Winter time.  
8. Press Stop to return to the date and  
time.  
4-5  
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FUNCTION SETTINGS - CHAPTER 4  
Setting the Station ID  
As well as setting the local date and time, you MUST also correctly set your station ID for  
identification purposes. Station IDs, if correctly set, can enhance the confidence of fax  
users in ensuring that fax messages are sent and received to and from the intended parties.  
Your fax machine can store your name, fax number and telephone number. Your machine  
transmits this information as part of the electronic Cover Page and of every fax page you  
send, both by normal and by polled transmission. The fax number part of your station ID  
will also appear on the display of most receiving fax machines during fax communication.  
It is important that you enter the fax and telephone numbers in the internationally standardised  
format, i.e. in accordance with the following strict sequence:  
-
-
-
-
-
The “+” (plus) character (to enter the “+”, press “*” once)  
Your Country Code (e.g. “44” for the United Kingdom, “41” for Switzerland)  
Your local area code minus any leading “0” (“9” in Spain)  
A space  
Your number on the local exchange, using spaces to aid readability as appropriate.  
As an example, your fax machine is installed in the United Kingdom, is to be used for both  
fax and voice calls, and your national telephone number is 0555 5444, then you must set the  
fax and telephone number parts of your station ID as:  
+44 555 5444  
Finally, please remember to change the number part of your station ID if you move the  
machine to another location with a different number.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Press Menu.  
1.TEMP.SETTINGS  
7.SETUP SYSTEM  
4.STATION ID  
FAX:  
2. Press 7.  
3. Press 4.  
You will then be prompted to enter  
your fax number.  
ENTER & SET  
FAX:+44 555 5444  
4. Enter your fax number (up to 20  
digits). (For a reminder on how to  
enter details, see page 3-8)  
Example: +44 555 5444.  
5. Press Set.  
TEL:  
You will now be prompted to enter  
your telephone number.  
ENTER & SET  
4-6  
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FUNCTION SETTINGS  
6. Enter your telephone number (up to  
20 digits).  
TEL:+44 555 5444  
If your telephone number and fax  
number share the same line, enter the  
same number again.  
Example: +44 555 5444.  
7. Press Set.  
NAME:  
You will be prompted to enter your  
name or company’s name.  
ENTER & SET  
NAME:BROTHER  
8. Enter the name by using the number  
keys (up to 20 characters).  
Example: BROTHER.  
Refer to the section “How to Enter  
Text in Function Mode” in chap. 3.  
9. Press Set to confirm the entry.  
4.STATION ID  
10. Press Stop to return to the date and  
time.  
Helpful Hints  
1. The telephone number which you stored above is only used for the Call Back Message and the  
Cover Page features.  
2. If you do not enter a fax number, no additional information can be entered.  
3. When you wish to enter a space, use X (right arrow). Then it will be registered as a blank  
space.  
Storing One-Touch Dial Numbers  
You can dial numbers automatically by storing telephone or fax numbers as One-Touch dial  
numbers. You can also store names with the numbers so that when you call, you can verify  
the destination on the display. You can store a maximum of 24 numbers. To use 13 to 24,  
you need to press Shift. For example, One-Touch location “13” is accessed by pressing  
Shift+One-Touch “01” simultaneously. Here is how to store a telephone number as a One-  
Touch dial number (See chap. 2 for the location of the one-touch dial buttons) :  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Press Menu.  
1.TEMP.SETTINGS  
4.SET QUICK-DIAL  
2. Press 4.  
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FUNCTION SETTINGS - CHAPTER 4  
3. Press 1.  
1.ONE-TOUCH DIAL  
SELECT ONE-TOUCH  
*05:  
4. Press the One-Touch key you want  
to use to store a number.  
Example: One - Touch 05.  
The One-Touch keys are not the  
number keys.  
ENTER & SET  
5. Enter a number (up to 20 digits).  
*05:4155551212_  
NAME:  
Example: 4155551212.  
6. Press Set.  
You then will be prompted to enter  
the name or company associated  
with this number.  
ENTER & SET  
7. Enter the name by using the number  
keys (up to 15 characters).  
AME:SWISS OFFICE  
Example: SWISS OFFICE.  
(See chap. 3 for how to enter text.)  
8. Press Set.  
TYPE OF NO.:FAX  
SELECT { } & SET  
TYPE OF NO.:FAX  
9. Select the type of number (FAX,  
TEL, F/T, ) by using Z (left arrow)  
or X (right arrow) to display the  
type you want.  
Example: FAX.  
10. Press Set.  
SELECT ONE-TOUCH  
11. Return to step 4 to enter another  
number, or press Stop to return to  
the date and time.  
Helpful Hints  
If your fax machine is connected to a PABX, you may need to insert an additional number prefix  
(e.g. “9”) and a “pause” before each fax or telephone number, in order to gain access to the  
outside line. When you press Redial/Pause, a dash “-” will appear on the display. By storing a  
pause, you can create a delay of 3.5 seconds.  
4-8  
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FUNCTION SETTINGS  
FOR YOUR INFORMATION  
Types of Numbers  
When you store a number as a One-Touch or as a Speed-Dial number, you have a choice of  
choosing the type of number. There are 3 options:  
1. FAX (A fax number).  
2. TEL (A telephone number).  
3. F/T (Both a fax number and a telephone number)  
Storing Speed-Dial Numbers  
When you store a phone or fax number as a Speed-Dial number, you need to enter a two-  
digit number, from 01 to 36 for FAX 1020 Plus, from 01 to 00 for FAX 1030 Plus using the  
number keys. For example, you cannot enter “5”. You need to enter “05”. You can store as  
many as 36 numbers for FAX 1020 Plus or 100 numbers for FAX 1030 Plus as Speed-Dial  
numbers.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Press Menu.  
1.TEMP.SETTINGS  
4.SET QUICK-DIAL  
2.SPEED-DIAL  
SPEED-DIAL? #_  
SPEED-DIAL? #05  
#05:  
2. Press 4.  
3. Press 2.  
4. Use the number keys to enter a two-  
digit number.  
Example: 05.  
ENTER & SET  
#05:5555151_  
NAME:  
5. Enter the number (up to 20 digits).  
Example: 5555151.  
6. Press Set.  
You then will be prompted to enter  
the name or company associated  
with this number.  
ENTER & SET  
NAME:MANCHESTER  
7. Use the number keys to enter a name  
(up to 15 characters).  
Example: MANCHESTER.  
(See chap. 3 for entering text.)  
4-9  
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FUNCTION SETTINGS - CHAPTER 4  
8. Press Set.  
TYPE OF NO.:FAX  
SELECT { } & SET  
TYPE OF NO.:FAX  
9. Select the type of number (FAX,  
TEL, F/T) by using Z (left arrow)  
or X (right arrow) to display the  
type you want.  
Example: FAX.  
10. Press Set.  
SPEED-DIAL? #_  
11. You are ready to enter another  
Speed-Dial number, or press Stop  
to return to the date and time.  
Helpful Hints  
1. IMPORTANT! Please take great care in ensuring that One-Touch and Speed-Dial numbers are  
stored correctly. Incorrectly dialled numbers cause unnecessary inconvenience to others, network  
congestion and cost to you.  
2. Print out the Quick-Dial List to make sure you have stored the correct numbers; see chap. 13.  
This list will indicate the type of number: FAX, TEL or F/T.  
3. Even if there should be a loss of electrical power to your fax machine, the telephone and fax  
numbers you have stored will not be lost.  
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FUNCTION SETTINGS  
FOR YOUR INFORMATION  
When You Wish to Change the Stored One-Touch and Speed-Dial Numbers  
When you access the function for a One-Touch key or Speed-Dial number, that is already in  
use, you will be asked if you wish to change it or to exit and select a different One-Touch or  
Speed-Dial number. This display does not appear if the One-Touch key or Speed-Dial number  
you chose is not assigned.  
1. Press 1 to assign a new number to the One-Touch key or Speed-Dial number, or press 2  
to choose a different One-Touch key or Speed-Dial number.  
*05:SWISS OFFICE  
1.CHANGE 2.QUIT  
2. If you are replacing an existing number with a new one, the old number and name will  
appear in the display. Press Clear to erase the old number and name. Then, enter the  
new number and name and press Set to store the entry.  
Memory Storage  
Your fax machine is equipped with an internal battery that will keep the date and time  
information for up to 15 hours after power has been cut off. After that time, the date and  
time will be lost and you will have to re-enter the information. All other settings in the SET  
QUICK DIAL, USER OPTIONS and SETUP SYSTEM functions are stored permanently  
and will be retained even in the event of a power failure. The data stored in the memory  
such as Out-of-Paper Reception and Memory Transmission will be lost after the power is  
disconnected.  
Helpful Hints  
If your fax machine is connected to a PABX, you may need to insert an additional number (e.g. ‘9’)  
before each fax or telephone number to gain access to an outside line.  
Setting Up Number Groups  
Number Groups allow you to send the same fax message to many fax numbers by pressing  
only one One-Touch key (Broadcasting). You must store each fax number first as a One-  
Touch or Speed-Dial number. Then you can combine them into a Group.  
You can have up to 6 smaller Groups (each group uses a One-Touch key) or can assign up to  
59 numbers on FAX 1020 Plus and 123 numbers on FAX 1030 Plus for each Group. They  
can have a name up to 15 characters long. If more groups are required than the amount of  
numbers that can be stored is reduced in accordance with the amount of groups.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Press Menu.  
1.TEMP.SETTINGS  
4.SET QUICK-DIAL  
2. Press 4.  
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FUNCTION SETTINGS - CHAPTER 4  
3. Press 3.  
3.SETUP GROUPS  
SELECT ONE-TOUCH  
SETUP GROUP:G0  
ENTER & SET  
4. Press one of the One-Touch keys to  
be the stored group number.  
Example: select “One-Touch 1” as  
a group.  
5. After two seconds enter the group  
number by using the number keys.  
Example: 1.  
SETUP GROUP:G01  
G01:  
ENTER & SET  
6. Enter the One-Touch or Speed-Dial  
numbers in this group.  
G01:#03#05*02_  
Example: #03, #05, *02. (Note:  
Use the # key and number keys for  
Speed-Dial numbers, and the *key  
and number keys for One-Touch  
numbers.)  
7. Press Set.  
NAME:  
ENTER & SET  
NAME:ALL BROTHER  
8. Enter the group’s name (up to 15  
characters).  
Example: ALL BROTHER.  
9. Press Set.  
3.SETUP GROUPS  
10. Press Stop to return to date and  
time.  
*: One-Touch  
# : Speed-Dial  
Helpful Hints  
You can print a list of all One-Touch numbers and Speed-Dial numbers. Group numbers will be  
marked in the column of “GROUP”. (See chap. 13.)  
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FUNCTION SETTINGS  
Using Memory Security (Only for FAX 1020 Plus)  
This feature allows you to prevent unauthorised access to the fax machine. You must use a  
password to switch Memory Security ON and OFF.  
When switched ON, Memory Security prohibits most functions . The following functions  
listed are available while Memory Security is switched ON.  
Receiving faxes into memory [limited by Memory Capacity]  
Scheduled Delayed Transmission. *  
Polling *  
Fax Forwarding *  
Remote Retrieval  
* Provided it was set before Memory Security was switched ON.  
NOTE: In the event of a power failure, remaining jobs in memory will be lost.  
Setting Up Memory Security for the First Time  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Press Menu.  
1.TEMP.SETTINGS  
5.USER OPTIONS  
8.MEM SECURITY  
NEW PASSWD:XXXX  
VERIFY:XXXX  
2. Press 5.  
3. Press 8.  
4. Enter a four-digit number as a new  
password.  
5. Press Set.  
6. Re-enter the password.  
7. Press Set.  
8. Press Z (left arrow) or X (right  
SET SECURITY  
PASSWORD:XXXX  
SECURE MODE  
arrow) to choose SET SECURITY.  
9. Press Set.  
10. Re-enter a 4-digit password,  
followed by set.  
This is the same as the security code  
of your machine already stored.  
4-13  
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FUNCTION SETTINGS - CHAPTER 4  
Helpful Hints  
If the password you enter at Step 10 is incorrect, the screen would display WRONG PASSWORD.  
After 2 seconds the display will then return to normal (displaying the date & time). You must then  
start from Step 1 to set Memory Security.  
Changing Memory Security Password  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Press Menu.  
1.TEMP.SETTINGS  
5.USER OPTIONS  
8.MEM SECURITY  
SET PASSWORD  
2. Press 5.  
3. Press 8.  
4. Press Z (left arrow) or X (right  
arrow) to choose SET PASSWORD.  
SET SECURITY  
5. Enter the current password.  
OLD PASSWD:XXXX  
NEW PASSWD:XXXX  
VERIFY:XXXX  
6. Press Set.  
7. Enter a 4-digit number as a new  
password.  
8. Press Set.  
9. Enter the new password again.  
10. Press Set.  
11. Press Stop to exit.  
Switching Memory Security ON  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Press Menu.  
2. Press 5.  
1.TEMP.SETTINGS  
5.USER OPTIONS  
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FUNCTION SETTINGS  
3. Press 8.  
8.MEM SECURITY  
SET SECURITY  
PASSWORD:XXXX  
SECURE MODE  
4. Press Z (left arrow) or X (right  
arrow) to choose SET SECURITY.  
5. Press Set.  
6. Enter a 4 digit password followed by  
Set.  
This is the same as the security code  
of your machine already stored.  
Helpful Hints  
If the password you enter at Step 7 is incorrect, the screen would display WRONG PASSWORD.  
After 2 seconds the display will then return to normal (displaying the date & time). You must then  
start from Step 1 to set Memory Security.  
Switching OFF Memory Security  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
SECURE MODE  
1. Press Menu.  
PASSWORD:XXXX  
2. Enter a 4 digit password.  
09/12 15:25 FAX  
3. Press Set.  
Helpful Hints  
If the password you enter at Step 2 is incorrect, the screen would display WRONG PASSWORD.  
After 2 seconds the display will then return to displaying SECURE MODE. You must then start  
from Step 1 to switch OFF Memory Security.  
If you forget the Memory Security password, please contact your Brother dealer for service.  
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USING THE UNIT AS A TELEPHONE - CHAPTER 5  
Chapter 5. USING THE UNIT AS A TELEPHONE  
Your fax machine can be used to make normal telephone calls. You can dial numbers  
manually, by pressing the number keys, or by using One-Touch or Speed-Dialling.  
Number-Key Dialling  
Pick up the handset, and when you hear a dial tone, press number keys. You may now speak  
to the person at the other end.  
One-Touch Dialling  
Pick up the handset, and when you hear the dial tone, press the One-Touch key. If you try  
to use a One-Touch number that has not been assigned, you will hear a warning beep and  
the display will carry a message reading “NOT ASSIGNED”. The display will return to  
normal after 2 seconds.  
Speed Dialling  
Pick up the handset, and when you hear the dial tone, press Speed-dial and then the two-digit  
Speed Dial number.  
Mute (Only for FAX 1030 Plus)  
1
2
3
Press Verify/Mute to put a call on hold.  
You can put down the handset without disconnecting the call.  
Pick up the machine’s handset or press Speaker Phone to release the call from hold.  
If you press Verify/Mute without lifting the handset or pressing Speaker Phone, this key  
works as the Verify key and prints Transmission Verification Report.  
Pause  
Press Redial/Pause to insert a pause between digits to be dialled.  
If your fax machine is connected to a PABX, you may need to insert an additional number  
prefix (e.g. “9”) and a “pause” before each fax or telephone number to gain access to the  
outside line. When you press Redial/Pause, a dash “-” will appear on the display. By  
storing a pause, you can create a delay of 3.5 seconds.  
Tone/Pulse  
If you have pulse dialling service, but need to send tone signals (for telephone banking, for  
example), follow the directions below. If you have touch tone service, you do not need this  
feature to send tone signals.  
1
2
3
Lift the handset.  
Press #. Any digits dialled after this sends tone signals.  
When you hang up, the machine returns to pulse dialling service.  
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USING THE UNIT AS A TELEPHONE  
FORYOUR INFORMATION  
Using Control Panel Keys during Telephone Calls  
-
-
Use Redial/Pause for putting a pause between digits to be dialled.  
Use # to switch the dialling type to “tone” if you are connected to a “pulse” exchange.  
Certain services are operated by tone commands, such as those offered by banks, credit  
card companies, or paging services. There is also a growing number of “voice mail”  
document services which require touch-tone telephone commands for their operation.  
Using this key enables tone transmission from the number keys after the call is connected.  
After the handset is replaced, your machine will revert to “pulse” dialling.  
Tel-Index  
Once you have registered a name and number as a One-Touch number or as a Speed-Dial  
number, you can search for that name alphabetically using the Tel-Index. You can also dial  
a number directly from the Tel-Index.  
KEYS TO PRESS  
1. Press Tel-Index.  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
TEL.INDEX  
2. Use the number keys to input the  
first character of the stored name,  
and press Z (left arrow) or X  
(right arrow) to find the name.  
SWISS OFFICE  
3. Press Start to begin dialling.  
4. Pick up the handset.  
DIALLING  
- Return the handset to its cradle to  
cancel the call.  
Call Reservation  
You can send a fax and then talk to the recipient using the Call Reservation feature. After  
your fax has been printed on the receiving end, the receiving fax machine will ring as if it  
were receiving a telephone call. If the recipient picks up the handset, your fax machine will  
ring. Then you can pick up your handset and start a conversation.  
For further information on how to use this function, see chap. 6.  
The F/T Switch (F/T Mode)  
When you share one line for your telephone and fax machine, in the F/T switch mode, the  
fax machine can determine whether an incoming call is a fax or a telephone call.  
For further information on how to use this function, see chap. 7.  
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USING THE UNIT AS A TELEPHONE - CHAPTER 5  
Tel Key (Only for FAX 1020 Plus)  
This key is used to enter into a telephone conversation having picked up the handset of an  
external telephone in F/T pseudo-ringing mode.  
For further information, see chap. 2.  
On Hook Dialling  
1. Dial the number by pressing the number keys or Quick Dial keys.  
2. The number you are dialling, or the name you have stored for One-Touch or Speed-dial  
is displayed on the LCD.  
3. Press Start. You can listen to the other end of the line from the monitor speaker.  
4. Pick up the handset when you hear the other end from the monitor speaker. If you press  
Tel before lifting the handset, the call will be disconnected. (Only for FAX 1020 Plus).  
On FAX 1030 Plus, you can speak immediately to the party at the other end without  
lifting the handset. Press Speaker Phone when you finish the conversation.  
Answering Calls with the Speakerphone (Only for FAX 1030 Plus)  
When the machine rings, instead of lifting the handset, press Speaker Phone. Speak  
clearly, toward the microphone. To end the call, press Speaker Phone.  
If you have a bad telephone line connection, the other party might hear your voice echoed  
during the call. Hang up and try the call again—OR—Pick up the handset.  
Tel Key  
This key is used to enter into a telephone conversation once you have picked up the handset  
of an external telephone during the F/T pseudo-ring. If you press the Tel key and then  
replace the handset, then you will be listening through the monitor speaker,but the other  
party will not be able to hear you.  
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SENDING FAXES  
Chapter 6. SENDING FAXES  
A) DOCUMENT BASICS  
The Size of Your Documents  
216mm (8.5")  
208mm (8.2")  
148mm  
(5.8")  
216mm (8.5")  
4mm  
4mm  
150mm  
(5.9")  
Minimum  
600mm  
(23.6")  
Maximum  
scanned  
(printed)  
area  
The size of the documents you want to send by fax should not be larger (or smaller) than  
your fax machine can accommodate. The documents should each be between 148 and 216  
mm (5.8 and 8.5 inches) wide and between 150 and 600 mm (5.9 and 23.6 inches) long.  
There is generally a gap of 4 mm adjacent to each vertical and horizontal edge of the original  
page to be transmitted, where no image can be scanned. Please therefore ensure that no  
image data are present within these 4 mm “dead zones”.  
The maximum width of the scanned area is 208 mm (8.2 inches).  
How to Insert the Document  
To send a fax, first insert the document you wish to send, face down, in  
the document feeder. The top edge of the document should go in first, or  
the fax will be received upside-down.  
To prevent the document from feeding in crooked, adjust the paper guides  
to fit the width of the document.  
T O P  
NOTICE  
About the Documents You Send...  
Do not use documents that are curled, wrinkled, folded, ripped, or that contain staples,  
paper clips, paste, correction fluid or tape. Also, do not use cardboard, newspaper, or fabric.  
curled  
folded  
staples  
tape  
wrinkled  
ripped  
paper clip  
fabric  
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SENDING FAXES - CHAPTER 6  
The Auto Document Feeder (ADF)  
The Auto Document Feeder (ADF) automatically feeds documents (up to 20 pages) into  
the fax machine, one at a time. The thickness and weight of the documents should fall into  
the following categories:  
Thickness: For one sheet: 0.07 to 0.12 mm (2.8 x 10-3 to 4.7 x 10-3 inches).  
For multiple sheets: 0.07 to 0.10 mm (2.8 x 10-3 to 3.9 x 10-3 inches).  
Weight:  
For one sheet: 52 to 85 g/m2 (0.07 x 10-3 to 0.121 x 10-3 lbs/inch2).  
For multiple sheets: 52 to 80 g/m2 (0.07 x 10-3 to 0.114 x 10-3 lbs/inch2).  
Before inserting documents into the document feeder, fan the sheets of paper to make sure  
the documents are not stuck together. Then tap the leading edge on a table so that all the  
pages are even when placed in the feeder. Make sure you always put the documents in face  
down.  
Getting Ready to Send a Fax  
SETTING THE RESOLUTION  
You can choose a setting (STANDARD, FINE, SUPERFINE, or PHOTO) for the resolution  
any time before you press Start or Copy. You can choose a setting by pressing the Resolution  
key. The current status of the setting will be displayed on the LCD or Resolution lights  
when you press the Resolution key.  
You can easily check the current setting of resolution by looking at the resolution lights:  
means light off .  
means light on.  
Resolution lights are available only on FAX 1030 Plus.  
Fine  
Photo  
STANDARD  
FINE  
The STANDARD resolution can be used for most typewritten text.  
Transmission speed is normal.  
S.Fine  
When the STANDARD setting is on, both lights are off.  
Fine  
Photo  
S.Fine  
The FINE resolution is an ideal setting to use if you want to send  
documents that have small print. Transmission speed is slower  
than STANDARD.  
When the FINE setting is on, the FINE light will be lit.  
Fine  
Photo  
S.Fine  
SUPERFINE  
PHOTO  
The SUPERFINE resolution is a good setting to use for documents  
with very small print or artwork. Transmission speed is slower  
than FINE.  
When the SUPERFINE setting is on, the S. FINE light will be lit.  
Fine  
Photo  
S.Fine  
The PHOTO resolution is ideal for sending documents that have  
varying shades of gray, such as photographs. Transmission speed  
is slower than FINE.  
The PHOTO setting is on when both lights are lit.  
6-2  
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SENDING FAXES  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
1. Place the document to be sent into  
the feeder.  
FAX: NO. & START  
COPY: PRESS COPY  
STANDARD  
2. Press Resolution key.  
(2 seconds)  
*
LCD will show the current setting  
for 2 seconds (Fax 1020 Plus).  
For FAX 1030 Plus, Resolution  
lights will show the current setting.  
(2 seconds)  
(2 seconds)  
FINE  
*
*
*
If you press Resolution key during  
displaying the current setting, you  
can change the setting.  
S.FINE  
PHOTO  
If you press Resolution key once  
more during displaying the setting,  
you can get the next resolution.  
(2 seconds)  
Display the desired mode by  
pressing Resolution  
continuously.  
key  
Example: PHOTO mode.  
Then the current setting has changed to PHOTO mode.  
** The current resolutions are displayed with 3 digits during copying, sending and receiving:  
STANDARD: STD  
FINE:  
SUPER FINE: SUP  
PHOTO: PHO  
FNE  
To set different resolutions for each page of a multi page document, refer to “Multiple  
Resolution Transmission”.  
6-3  
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SENDING FAXES - CHAPTER 6  
SETTING THE CONTRAST  
The fax machine has an automatic contrast control, but if you need to send or to copy a  
document that is very light or very dark, you may want to set the contrast yourself.  
Use LIGHT to send a very light document.  
Use DARK to send a very dark document.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Insert the documents face down into  
the feeder.  
FAX: NO. & START  
COPY: PRESS COPY  
1.TEMP.SETTINGS  
1.TEMP.SETTINGS  
4.CONTRAST  
2. Press Menu.  
3. Press 1.  
4. Press 4.  
The LCD will alternate messages.  
CONTRAST:AUTO  
SELECT { } & SET  
CONTRAST:LIGHT  
5. Use Z (left arrow) or X (right  
arrow) to select one of the settings,  
AUTO, LIGHT, or DARK.  
Example: LIGHT.  
6. Press Set.  
4.CONTRAST  
7. Press Stop to exit.  
FAX: NO. & START  
COPY: PRESS COPY  
Then start the fax sending operation or copy.  
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SENDING FAXES  
B) BASIC FAX TRANSMISSIONS  
FOR YOUR INFORMATION  
Sending a Fax  
There are 3 basic ways of sending a fax:  
1) Automatic transmission:  
a. Number-key Dialling  
You can send a fax by pressing the number keys and then pressing Start.  
b. One-Touch Dialling  
Press one of the One-Touch keys. (The numbers must be stored beforehand. See chap.  
4.) Then press Start.  
c. Speed-Dialling  
Press Speed-dial, then use the number keys to enter a two-digit number.  
For example, press “05” for 5. (The numbers must be stored beforehand. See chap. 4.)  
Then press Start.  
d. Tel-Index  
You can use the Tel-Index to make telephone or fax calls.(See chap. 5.)  
2) Delayed transmission:  
It is possible to send documents at a later time by using the TIMER function.  
3) Manual transmission:  
You can talk or listen to the other party before you send a fax by picking up the handset  
and dialling the number. After the other party has finished talking and has pushed their  
Start button, you will be able to send your fax by pressing your Start key and putting the  
handset back down in its cradle. (If you call and all you hear is the chirping sound of a  
fax machine, you can go ahead and press your Start key, and then put down the handset.)  
NOTE: Talking to the Other Party When Sending a Fax  
When you are sending a fax manually and you hear the recipients voice instead of fax  
tones, you can use the handset to have a conversation. When or if you want to then send a  
fax, ask the person on the other line to press Start on his/her fax machine and when you  
hear fax tones you can press Start to begin sending your fax.  
Sending a Fax Automatically  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Insert the documents face down into  
the feeder.  
FAX: NO. & START  
COPY: PRESS COPY  
6-5  
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SENDING FAXES - CHAPTER 6  
SWISS OFFICE  
DIALLING  
2. Enter the fax number. You can use  
number-keys dialling, One-Touch  
dialling, Speed dialling, or Tel-  
Index.  
Example: One-Touch dialling.  
3. Press Start.  
SEND P.01 STD  
Sending a Fax Manually  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
FAX: NO. & START  
COPY: PRESS COPY  
ENTER FAX NO.  
1. Insert the documents face down into  
the feeder.  
2. Pick up the handset and listen to the  
dial tone.  
3. Enter the fax number. You can use  
number-keys dialling, One-Touch  
dialling, Speed dialling, or Tel-  
Index.  
THEN PRESS START  
SWISS OFFICE  
4. When you hear the fax tones from  
the remote machine, press Start  
again.  
SEND P.01 STD  
Your fax machine will begin sending  
the documents.  
5. Return the handset to its cradle.  
Automatic and Manual Re-dialling  
If a number you have dialled is busy or your call did not go through for some other reason,  
you can re-dial that number. There are two ways to re-dial, “automatic” and “manual.”  
Automatic redialling can only be used for faxes that were sent using automatic transmission—  
not for telephone calls. The fax machine will automatically re-dial the number 4 times at 2  
minutes intervals (for the U.K.), 3 times at 2 minutes intervals (for Ireland), before giving  
up. It will re-dial the last dialled number when you press Redial/Pause (manual re-dialling).  
6-6  
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SENDING FAXES  
FOR YOUR INFORMATION  
Optional Settings When You Send a Fax Manually  
• Resolution  
• Cover Page  
• Contrast  
• Overseas Mode  
Printing Page Headers  
Your fax machine can print a page header on top of every document you send. It is printed  
on the receiving partys fax paper. It contains the date and time of transmission, your fax  
number and name (Station ID), and page number. Of course you need to register your  
Station ID beforehand for that information to be available.  
Transmission Date and Time  
Station ID  
Page Number  
09/12/1997  
15:25 +44-555-5444  
BROTHER  
PAGE01  
C) ADVANCED FAX TRANSMISSIONS  
Sending a Fax by Using Memory  
If you are faxing a set of documents that are confidential in nature or you just need your  
original documents back right away, you don't have to stand at the machine and wait for the  
transmission of each page to be completed. You can use Memory in order to get your  
original documents back before transmission.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Insert the documents into the feeder.  
FAX: NO. & START  
COPY: PRESS COPY  
2. Press Memory.  
MEMORY  
100%  
The display indicates how much  
memory is available.  
ENTER FAX NO.  
SWISS OFFICE  
3. Enter the fax number. You can use  
number-keys dialling, One-Touch  
dialling, Speed dialling, or Tel-  
Index.  
4. Press Start to begin scanning the  
documents into memory. Once  
completed,the fax machine will dial  
the destination.  
MEMORY  
100%  
6-7  
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SENDING FAXES - CHAPTER 6  
FOR YOUR INFORMATION  
If You Get a MEMORY FULL Message When Trying to Send a Fax by Using  
Memory  
In the unlikely event of the memory becomes full when scanning page one, the display  
shows “PRESS STOP KEY”, then press Stop to abort the job.  
If the memory becomes full on page 2 or more of a multi-page document, you will be prompted  
to press Start to send the portion already scanned, or Stop to abort the job.  
Delayed Transmission  
You can set the timer to send documents at a later time (up to 24 hours later). Your fax  
machine will also produce a report, the “Delayed Sending Report”, after the fax is sent. You  
can set up to three different documents for delayed transmission.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Insert the documents into the feeder.  
FAX: NO. & START  
COPY: PRESS COPY  
2. Press Memory if you use memory  
MEMORY  
100%  
transmission.  
ENTER FAX NO.  
1.TEMP.SETTINGS  
1.TEMP.SETTINGS  
1.TIMER  
3. Press Menu.  
4. Press 1.  
5. Press 1.  
6. Enter the time in 24-hour format  
using the number keys.  
SET TIME=00:00  
SET TIME=19:45  
1.TIMER  
Example: 19:45 (7:45 P.M.).  
7. Wait for two seconds.  
8. Press Stop.  
ENTER FAX NO.  
MEMORY  
100%  
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SENDING FAXES  
9. Enter the fax number. You can use  
SWISS OFFICE  
number-keys dialling, One-Touch  
dialling, Speed dialling, or Tel-  
Index.  
10. Press Start.  
09/12 15:25 FAX  
The fax machine will wait until the  
specified time to call.  
Setting the Daily Timer (for Delayed Transmissions)  
The Daily Timer function lets you send a fax at a set time every day. This is handy for  
sending delayed jobs that must go out at the same time daily. Once you enter the time, you  
don’t have to enter it again. The setting will stay the same until you change it. So you can  
use it daily, or only on days when you need it.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Press Menu.  
1.TEMP.SETTINGS  
7.SETUP SYSTEM  
2.DAILY TIMER  
2. Press 7.  
3. Press 2.  
4. Enter the time in 24-hour format  
using the number keys.  
ENTER TIME:00:00  
ENTER TIME:19:45  
2.DAILY TIMER  
Example: 19:45 (7:45 P.M.).  
5. Wait for two seconds, press Stop to  
exit.  
Broadcasting  
By using the numbers you have stored for One-Touch dialling, Speed-Dialling, or group  
dialling, you can automatically send faxes to a maximum of 60 locations (FAX 1020 Plus)  
and 124 locations (FAX 1030 Plus) at once. If more groups are used then the amount of  
numbers that can be stored is reduced in accordance with the amount of groups used.  
You cannot broadcast to a number that has not been stored into memory.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Insert the documents into the feeder.  
FAX: NO. & START  
COPY: PRESS COPY  
6-9  
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SENDING FAXES - CHAPTER 6  
2. Press Memory.  
MEMORY  
100%  
ENTER FAX NO.  
ALL BROTHER  
3. Enter the One-Touch key(s) and/or  
Speed-Dial number(s), one after the  
other, or a Group number.  
Example: Group number.  
4. Press Start and the fax machine will  
read the documents into memory,  
and then start sending faxes to all the  
numbers you have entered.  
MEMORY  
100%  
DIALLING  
SEND P.01 STD  
FOR YOUR INFORMATION  
Getting Familiar with the Broadcasting Function  
1. To stop the broadcast in progress, press Stop.  
2. If the line is busy or for some other reason a connection could not be made during  
broadcasting, the fax machine will automatically re-dial the number.  
3. If the memory is full, press Stop to abort the job or press Start to send the portion that is  
in the memory (if more than one page has been scanned.)  
Helpful Hints  
*
*
Use the Tel-Index to help you choose the numbers you want to broadcast to. (See chap. 5.)  
After transmission is completed, a Broadcast Report will be printed automatically to let you  
know the result of the transmission.  
Sending by Multi-Transmission  
Use multi-transmission for sending several different faxes to several destinations at once.  
For example, you can automatically fax “Document A” to one destination and “Document  
B” to another destination.  
This is not to be confused with Broadcasting, which is sending a document to many  
destinations.  
If you wish, you can combine this function with broadcasting so that you can fax different  
documents to different lists of people at the same time. To do this, store various sets of  
documents in memory. Then automatically your machine will fax “DocumentA” to one list  
of people and “Document B” to another list of people. You can preset 3 different documents  
including timer transmission in memory.  
6-10  
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SENDING FAXES  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Insert “DocumentA” into the feeder.  
FAX: NO. & START  
COPY: PRESS COPY  
MULTI TX 100%  
ENTER FAX NO.  
2. Press Shift + Memory together to  
send by multiple transmission.  
The display shows remaining  
memory.  
3. Enter the fax number. (Or a series of  
numbers if you are broadcasting.)  
SWISS OFFICE  
4. Press Start to start scanning  
MULTI TX 100%  
09/12 15:27 FAX  
ENTER FAX NO.  
documents.  
5. Insert “Document B” within 30  
seconds after “Document A” has  
been scanned. (If you wait more than  
30 seconds to scan another  
document, the machine will begin to  
send the document(s) it has in  
memory.)  
THEN PRESS START  
6. Repeat the step 2, 3, 4.  
7. Insert document “C” within 30  
seconds of document “B” being  
scaned. (If, after 30 seconds there are  
no further pages, your fax machine  
starts sending documents “A” and  
“B”).  
MULTI TX  
70%  
8. Repeat steps 2, 3 and 4.  
9. After 30 seconds, your fax machine  
will start sending the documents in  
scanned order.  
DIALLING  
Helpful Hints  
1. If you press only Memory instead of Shift + Memory for the last document, your fax machine  
will start dialling without waiting for 30 seconds.  
2. Multi-transmission is available for up to three destinations, however the total number includes  
Timer transmissions. If you set one timer transmission, multi transmission is only available for  
two destinations.  
6-11  
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SENDING FAXES - CHAPTER 6  
Interrupting the Timer and Polled Job  
You can send a fax without cancelling the timer or polled waiting (see chap. 8) with documents  
in the feeder by “interrupting” it. When you interrupt the timer to send a “new” set of  
documents, the fax machine does not automatically re-dial the number if it is busy. Also,  
you cannot use the function mode when you are interrupting the timer or polled waiting.  
Example: TIMER WAITING with a document in the feeder.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
TIMER WAITING  
1. Press Menu.  
1.TEMP.SETTINGS  
0.INTERRUPT  
2. Press 0.  
3. Wait for two seconds.  
REMOVE DOCUMENT  
INSERT DOCUMENT  
FAX OR COPY  
4. Remove documents from the fax  
machine.  
5. Place the “new” documents into the  
feeder.  
MENU 0 TO RESET  
DIALLING  
6. Enter the new fax number for the  
documents you are sending now then  
press Start.  
SEND P.01 STD  
INSERT DOCUMENT  
FAX OR COPY  
7. After the transmission is finished,  
place the “old” documents back into  
the feeder.  
MENU 0 TO RESET  
0.INTERRUPT  
8. Press Menu and 0 to restore the  
timer.  
TIMER WAITING  
6-12  
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SENDING FAXES  
Cancelling a Job  
Use the cancel job function to permanently remove scheduled tasks such as polling or polled  
job (see chap. 8) and timer job (delayed sending) from your fax machine.  
Example: TIMER WAITING with documents in the feeder.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
TIMER WAITING  
1. Press Menu.  
1.TEMP.SETTINGS  
2.CANCEL JOB  
2. Press 2.  
Any waiting jobs that have been set  
up will appear in the display.  
In the event that no jobs are waiting  
to be processed, a “NO JOB  
WAITING” message will appear in  
the display.  
19:45 SWISS OF  
SELECT { } & SET  
19:45 SWISS OF  
3. Use Z (left arrow) or X (right  
arrow) to select the job you wish to  
cancel.  
4. Press Set.  
19:45 SWISS OF  
1.CLEAR 2.QUIT  
5. Press 1 to cancel the selected job, or  
2 to exit without cancelling.  
If 1 is selected, the job will be  
cancelled and the next job in the  
queue will appear in the display.  
6. To cancel the next job, press 1 again.  
To exit, simply press 2.  
6-13  
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SENDING FAXES - CHAPTER 6  
D) FAX TRANSMISSION OPTIONS  
Setting the Overseas Mode  
If you experience difficulty with sending faxes overseas, you may want to use the Overseas  
mode. Using the Overseas mode is an effective way to send faxes overseas.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Insert the documents into the feeder.  
FAX: NO. & START  
COPY: PRESS COPY  
1.TEMP.SETTINGS  
1.TEMP.SETTINGS  
6.OVERSEAS MODE  
OVERSEAS:OFF  
2. Press Menu.  
3. Press 1.  
4. Press 6.  
SELECT { } & SET  
OVERSEAS:ON  
5. Press Z (left arrow) or X (right  
arrow) to switch to ON.  
6. Press Set.  
6.OVERSEAS MODE  
ENTER FAX NO.  
7. Press Stop to exit.  
THEN PRESS START  
8. Then start the fax sending operation.  
After sending your fax, the overseas  
mode will switch itself OFF.  
6-14  
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SENDING FAXES  
Setting Your Fax Machine for Multiple Resolution Transmission  
This is a temporary setting for the current transmission job only.  
You can set the resolution of the documents you send by pressing Resolution. Once you set  
the resolution, all the pages will be sent at the same resolution. However, there may be  
times when you want to send some pages at one resolution, such as “standard”, and other  
pages in another resolution, such as “photo.” If you send all pages in photo resolution, for  
instance, it would take a great deal of time. It is better to specify the resolution for each page  
to minimise transmission time. This is made possible by using the 1.TEMP. SETTINGS  
function.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Insert the documents into the feeder.  
FAX: NO. & START  
COPY: PRESS COPY  
1.TEMP.SETTINGS  
1.TEMP.SETTINGS  
5.RESOLUTION  
2. Press Menu.  
3. Press 1.  
4. Press 5.  
PAGE 01:STANDARD  
SELECT { } & SET  
PAGE 01:FINE  
5. Press Z (left arrow) or X (right  
arrow) to find the resolution you  
want for the first page of your  
documents.  
Example: FINE.  
6. Press Set.  
PAGE 02:FINE  
Return to step 5 for setting the  
resolution for page 2 and the  
following pages.  
7. When you finish setting the  
resolution for all your pages, press  
Stop.  
FAX: NO. & START  
COPY: PRESS COPY  
6-15  
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SENDING FAXES - CHAPTER 6  
8. Enter the fax number.  
9. Press Start.  
The resolution will revert to  
STANDARD after the documents have  
been sent.  
Sending a Fax with an Electronic Cover Page Message  
An automatic Cover Page will allow you to send details of where the fax is going (“TO :”),  
the sender (“FROM :”) and when it was sent. This is what the Cover Page looks like:  
09/12/1997 15:25  
=== COVER PAGE ===  
(1)  
TO:  
SWISS OFFICE  
E
FAX: 0104155551212  
(2)  
FROM:  
BROTHER  
E
FAX: +44-555-5444  
TEL: +44-555-5444  
(3)  
(4)  
03 PAGE[S] TO FOLLOW  
COMMENT: PLEASE CALL  
(1) The “TO” information comes from the One-Touch or the Speed-Dial memory. If you  
are dialling manually or broadcasting, the name of the destination will be left blank.  
(2) The “FROM” information comes from the Station ID.  
(3) The number of pages you are sending. When Cover Page is sent each time by using the  
automatic settings, the number of pages will be left blank.  
If you have used the temporary Cover Page setting, the number of pages you entered  
will be listed.  
(4) Your comments. You may customise the comments.  
When Using the Cover Page Temporarily  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Insert the documents into the feeder.  
FAX: NO. & START  
COPY: PRESS COPY  
1.TEMP.SETTINGS  
2. Press Menu.  
6-16  
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SENDING FAXES  
3. Press 1.  
1.TEMP.SETTINGS  
7.COVERPAGE  
4. Press 7.  
COVERPAGE:OFF  
SELECT { } & SET  
COVERPAGE:ON  
5. Press Z (left arrow) or X (right  
arrow) to select ON or OFF.  
Example: ON.  
6. Press Set.  
1.NOTE OFF  
SELECT { } & SET  
2.PLEASE CALL  
7. Press Z (left arrow) or X (right  
arrow) to select the comment you  
want.  
Example: 2.PLEASE CALL.  
8. Press Set.  
TOTAL PAGES? :00  
TOTAL PAGES? :02  
9. Enter the number of pages you are  
sending. (Enter “0” to leave the  
number of pages excluding the cover  
page blank.)  
10. Wait for two seconds.  
7.COVERPAGE  
11. Press Stop to exit.  
ENTER FAX NO.  
THEN PRESS START  
SWISS OFFICE  
DIALLING  
12. Enter the fax number.  
13. Press Start.  
SEND COVERPAGE  
SEND P.01 STD  
6-17  
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SENDING FAXES - CHAPTER 6  
FOR YOUR INFORMATION  
The Comments Selection on the Cover Page  
You can choose one comment from a choice of 6. The first option is to send no comment at  
all. The next 3 are built-in comments, and the last two are ones you can enter yourself. (For  
more information see below “Customising Your Cover Page Comment”.)  
1. NOTE OFF  
2. PLEASE CALL  
3. URGENT  
4. CONFIDENTIAL  
5. (Your own customised comment up to 27 characters).  
6. (Your own customised comment up to 27 characters).  
Customising Your Cover Page Comment  
You can customise the comment on your Cover Page as follows:  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Press Menu.  
1.TEMP.SETTINGS  
7.SETUP SYSTEM  
7.COVERPAGE NOTE  
5.  
2. Press 7.  
3. Press 7.  
SELECT { } & SET  
5.  
4. Press Z (left arrow) or X (right  
arrow) to select 5 or 6 where you  
wish to store a comment.  
Example: 5.  
5. Press Set.  
5._  
ENTER & SET  
5.TOP SECRET  
6. Enter your customised comment by  
using the number keys (up to 27  
characters).  
(See chap. 3 for more details.)  
Example: TOP SECRET.  
7. Press Set.  
7.COVERPAGE NOTE  
8. Press Stop to exit.  
6-18  
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SENDING FAXES  
Printing the Cover Page  
You can print a Cover Page to check the format.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Press Menu.  
1.TEMP.SETTINGS  
3.PRINT REPORTS  
4.COVERPAGE  
2. Press 3.  
3. Press 4.  
PRESS START KEY  
PRINTING  
4. Press Start.  
To Always Send a Cover Page  
If you often send an automatic Cover Page, you can set it to ON to avoid having to set up  
the details of the Cover Page each time. Here is how you can switch the setting for the  
automatic Cover Page to ON or OFF:  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Press Menu.  
1.TEMP.SETTINGS  
5.USER OPTIONS  
3.COVERPG ON/OFF  
COVERPAGE:OFF  
2. Press 5.  
3. Press 3.  
SELECT { } & SET  
COVERPAGE:ON  
4. Press Z (left arrow) or X (right  
arrow) to choose ON or OFF.  
Example: ON.  
6-19  
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SENDING FAXES - CHAPTER 6  
1.NOTE OFF  
5. Press Set.  
SELECT { } & SET  
2.PLEASE CALL  
6. If you selected ON, you need to  
select a comment, by pressing Z  
(left arrow) or X (right arrow).  
Example: 2.PLEASE CALL.  
7. Press Set.  
3.COVERPG ON/OFF  
8. Press Stop to exit.  
FOR YOUR INFORMATION  
Sending an Automatic Cover Page  
If you have the Cover Page ON/OFF setting to ON, the total number of pages will not be  
printed on the Cover Page. Also, the comment you selected when you set it to ON will be  
printed on all the Cover Pages you send.  
Sending a Fax When the Cover Page Is ON  
THE DISPLAY WILL SHOW:  
KEYS TO PRESS  
09/12 15:25 FAX  
1. Insert the documents into the feeder.  
The display will say “COVERPAGE  
ON” for one second.  
COVERPAGE ON  
FAX: NO. & START  
COPY: PRESS COPY  
SWISS OFFICE  
2. Enter the fax number. You can use  
number-keys dialling, One-Touch  
dialling, Speed dialling, or Tel-  
Index.  
3. Press Start.  
DIALLING  
Your machine will begin transmit-  
ting the Cover Page and original  
document.  
SEND COVERPAGE  
SEND P.01 STD  
6-20  
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SENDING FAXES  
Sending a Fax with Call Reservation  
You can send a fax and then talk to the recipient using the Call Reservation feature. After  
your fax has been printed on the receiving end, the receiving fax machine will ring as if it  
were receiving a telephone call. If the recipient picks up the handset, your fax machine will  
ring. Then you can pick up your handset and start a conversation. If you have both Call  
Reservation and Call Back Message set to ON and the recipient does not pick up the handset  
when it rings, your fax machine will leave a fax message asking them to call you.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Insert the documents into the feeder.  
FAX: NO. & START  
COPY: PRESS COPY  
1.TEMP.SETTINGS  
1.TEMP.SETTINGS  
3.CALL RESERVE  
CALL RESERVE:OFF  
SELECT { } & SET  
CALL RESERVE:ON  
2. Press Menu.  
3. Press 1.  
4. Press 3.  
5. Press Z (left arrow) or X (right  
arrow) to select Call Reservation ON  
or OFF.  
Example: Call Reserve ON.  
6. Press Set.  
CALL MESSAGE:OFF  
SELECT { } & SET  
CALL MESSAGE:ON  
7. Press Z (left arrow) or X (right  
arrow) to select Call Back Message  
ON or OFF.  
Example: Call Back Message ON.  
8. Press Set.  
3.CALL RESERVE  
6-21  
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SENDING FAXES - CHAPTER 6  
ENTER FAX NO.  
9. Press Stop.  
THEN PRESS START  
SWISS OFFICE  
10. Enter the fax number. You can use  
number-keys dialling, One-Touch  
dialling, Speed dialling, or Tel-  
Index.  
11. Press Start.  
DIALLING  
12. The machine will send the fax. If  
your handset rings when all pages  
have been transmitted then pick up  
your handset.  
09/12/1997 15:25  
=== CALL BACK MESSAGE ===  
TO:  
SWISS OFFICE  
FAX: 4155551212  
R
FROM:  
BROTHER  
T
PLEASE CALL AT [TEL]+44-555-5444  
[FAX] +44-555-5444  
Y
Y
(Example of CALL BACK MESSAGE)  
FOR YOUR INFORMATION  
Using the Call Reservation Function  
1. There are some fax machines that will not respond to this function.  
2. When you use auto re-dialling, you cannot use the Call Reservation function, but if Call  
Back Message is ON, your fax machine will leave a Call Back Message to ask the other  
party call you.  
3. You cannot use Call Reservation with the timer or with the polling function.  
4. You must register your Station ID number to set Call Back Message: ON. (See chap.  
4.)  
Printing the Call Back Message  
You can print a sample Call Back Message to check the format.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Press Menu.  
1.TEMP.SETTING  
3.PRINT REPORTS  
2. Press 3.  
6-22  
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SENDING FAXES  
3. Press 5.  
5.CALLBACK MSG.  
PRESS START KEY  
PRINTING  
4. Press Start.  
ECM (Error Correction Mode)  
The Error Correction Mode (ECM) is a way for the machine to check the integrity of a fax  
transmission while it is in progress. ECM transmissions are possible only between machines  
that both have the ECM feature. If they do, you may send and receive fax messages that are  
continually checked for their integrity.  
Sufficient memory must be available in your machine for this feature to work.  
Error Re-Transmission  
Error Re-Transmission is helpful when the receiving machine does not have ECM. Even  
though your machine cannot check the integrity of the message, it will resend the page(s)  
effected after an error has been caused by accidental noise.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Press Menu.  
1.TEMP.SETTINGS  
5.USER OPTIONS  
4.ERROR RE-TX  
2. Press 5.  
3. Press 4.  
ERROR RE-TX:OFF  
SELECT { } & SET  
ERROR RE-TX:ON  
4. Press Z (left arrow) or X (right  
arrow) to choose either ON or OFF.  
Example: ON.  
5. Press Set.  
4.ERROR RE-TX  
6. Press Stop to exit.  
- This feature is available only for memory transmission using Memory key.  
6-23  
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SENDING FAXES - CHAPTER 6  
Next-FAX Reservation  
You can use Next-FAX Reservation for sending a fax when the fax machine is busy receiving  
or transmitting from memory. This function saves you from having to wait until the incoming  
fax has printed or the fax stored in the memory has finished transmission. To use the Next-  
FAX Reservation feature insert the documents as you normally would and follow a few  
other simple steps.  
THE DISPLAY WILL SHOW:  
RECEIVE P.01 STD  
ENTER No & START  
4155551234  
KEYS TO PRESS  
1. Insert the documents into the feeder.  
2. Enter the fax number.  
3. Press Start.  
PRESS SET  
4. Press Set.  
NEXT-FAX RESERVD  
DIALLING  
- If a One-Touch or Speed-dial number is selected that is not stored, a warning beep will  
sound.  
FOR YOUR INFORMATION  
1. Next-FAX Reservation cannot be used when there are documents in the document feeder  
awaiting timer transmission or polled waiting or when the interrupt function is in use.  
2. When you are making a call using Next-FAX Reservation, you can dial manually, or use  
One-Touch, Speed-Dial, or Redial. However, when you use One-Touch dialling, the screen  
will only display the number of the One-Touch number you are using, such as “*01”  
and not the name of the person you are calling. Similarly, if you use Speed- dialling, the  
screen will show you only the Speed-Dial number, such as “#02”.  
3. You can set the resolution for Next-FAX Reservation by pressing Resolution, but you  
cannot change any settings using the Menu key. (For example you cannot change a  
setting for multiple resolution transmission by using function mode.)  
4. To cancel a Next-FAX Reservation, remove the documents and press Stop.  
6-24  
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RECEIVING FAXES AND OTHER CALLS  
Chapter 7. RECEIVING FAXES AND OTHER CALLS  
A) BASIC SETUP TO RECEIVE FAXES  
Selecting an Answer Mode  
There are 4 answer modes for your fax machine. You can choose one by pressing Mode  
repeatedly until you find the mode you want.  
Choose one that suits your needs.  
(The indicator lights are available only on the FAX 1030 Plus: means light off.  
means light on. On the Fax 1020 Plus the receive mode is shown on the display.)  
Answer Mode  
LCD  
For  
1. FAX  
Dedicated fax use. Telephone line and  
fax line are separate.  
09/12 15:25 FAX  
If you use your telephone line exclusively for sending and receiving faxes, you  
may want to use FAX mode. In this mode, you can receive all your incoming  
faxes automatically.  
FAX  
TAD  
F/ T  
2. F/T  
Both fax and telephone use. When you  
share one line for your telephone and  
fax machine.  
09/12 15:25 F/T  
FAX  
TAD  
F/ T  
If you want to use your telephone line for both fax and telephone, you may want  
to choose F/T mode. In F/T mode, your fax machine will answer incoming faxes  
automatically.  
3. MANUAL  
You must answer each call manually.  
Use this mode mainly for the telephone  
operation.  
09/12 15:25 MAN  
FAX  
TAD  
F/ T  
If you want to answer each incoming call yourself, choose MANUAL mode.  
4. TAD  
For use with an external TAD  
09/12 15:25 TAD  
(Telephone Answering Device), when  
you are not at home.  
FAX  
TAD  
F/ T  
When you use your fax machine together with a telephone answering machine,  
choose TAD mode.  
7-1  
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RECEIVING FAXES AND OTHER CALLS - CHAPTER 7  
Automatic Fax Only Reception (FAX Mode)  
You can automatically receive all your faxes in Automatic Fax Reception mode (FAX light  
is ON). Select this mode by pressing Mode.  
Manual Reception (MANUAL Mode)  
When you set the Answer Mode to manual, you must answer each incoming call yourself.  
Here is what you should do when using MANUAL Mode:  
If You Get a...  
Then You Should...  
1. Phone call  
Talk as you normally would.  
2. Phone call and request  
to send a fax  
Press Start when finished talking, and replace the handset.  
Note: Sender must also press Start.  
3. Fax tone...  
Press Start, and replace the handset.  
Fax Detect  
When you use this feature, you don’t have to press Start, but need to wait for several  
seconds quietly, when you answer a fax call. Just replace the handset after your fax machine  
begins to receive the fax. Selecting “ON” allows the machine to receive fax calls  
automatically, even if you lift the handset of an extension. Selecting “SEMI” lets the fax  
machine receive the call only if you’ve answered it at the fax machine. Selecting “OFF”  
means you’ll have to activate the fax machine yourself by pressing Start or entering the  
remote activation code from an extension phone.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Press Menu.  
1.TEMP.SETTINGS  
7.SETUP SYSTEM  
6.FAX DETECT  
2. Press 7.  
3. Press 6.  
FAX DETECT:ON  
SELECT { } & SET  
FAX DETECT:SEMI  
4. Press Z (left arrow) or X (right  
arrow) to choose ON, SEMI or OFF.  
Example: SEMI.  
7-2  
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RECEIVING FAXES AND OTHER CALLS  
5. Press Set.  
6.FAX DETECT  
6. Press Stop.  
You can pick up the call on any phone on the same line, but if it is a fax call and you hear the  
fax calling tone (CNG tone) in the background, then replace the handset. You can also set  
Fax Detect to OFF, pick up the fax machine handset and press Start.  
When you pick up;  
ON SEMI OFF You should replace the handset after  
FAX-1020 Plus/  
1030 Plus handset  
The screen displays ‘RECEIVE’.  
The screen displays “RECEIVE” or the CNG  
tone stops for more than 5 seconds.  
The external  
Tel handset  
The extension  
Tel handset  
You heard the “chirps”.  
means the FAX Detect will work  
means the FAX Detect will not work  
If you have a fax modem which is connected in parallel to the same line as the fax  
machine, the machine may wrongly detect the fax calling tone (CNG tone) that the fax  
modem sends to the line as incoming fax call and go into the receiving mode. In this  
case it is recommended to set FAX DETECT to SEMI or OFF.  
Sometimes your fax machine may detect your voice and/or your caller’s voice as a  
CNG tone by mistake. If it occurs often on your fax, set the Fax Detect ‘OFF’.  
In cases where Fax Detect does not work, even after you have kept quiet for several  
seconds, you should activate the machinery manually by presseing the Start button or  
entering the remote activation code.  
Note: For an explanation of the differences between external and extension telephones,  
please see page 7-12.  
Setting the Ring Delay  
You can set up the number of rings before the fax machine will answer automatically in  
FAX and F/T mode.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1.TEMP.SETTINGS  
6.TEL OPTIONS  
1. Press Menu.  
2. Press 6.  
7-3  
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RECEIVING FAXES AND OTHER CALLS - CHAPTER 7  
2.RING DELAY  
3. Press 2.  
RING DELAY:02  
SELECT { } & SET  
4. Press Z (left arrow) or X (right  
arrow) repeatedly until you find the  
number of rings you want.  
Example: 03.  
RING DELAY:03  
5. Press Set.  
2.RING DELAY  
6. Press Stop to exit.  
7-4  
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RECEIVING FAXES AND OTHER CALLS  
The F/T Switch (F/T Mode)  
When you share one line for your telephone and fax machine, in the F/T switch mode, the  
fax machine can determine whether an incoming call is a fax or a telephone call. (See  
diagram below.)  
Incoming Call  
The fax machine  
picks up after ring  
delay elapses.  
You pick up any  
extension within ring  
delay period.  
All extensions in the home  
will ring for a period  
depending on your ring  
delay setting (user  
selectable).  
The fax machine picks up  
the call and automatically  
detects whether it is a fax  
or voice call.  
If FAX DETECT is ON, the fax  
machine will determine if it is  
a fax call or not. If it is OFF,  
you must manually determine  
if it is a voice or fax call.  
Fax call  
Voice call  
Fax call  
Voice call  
Fax reception is  
automatically  
activated.  
Only the fax handset  
rings, (double ring)  
for you to pick up.  
The fax will ring for  
several seconds,  
depending on your  
F/T ring time setting  
(user selectable).  
If FAX DETECT is ON,  
the fax machine will  
start receiving faxes  
automatically, if it is  
OFF, press Start on the  
fax machine.  
Talk as  
normal.  
The fax message  
is received.  
The caller may  
hang up.  
The caller stays  
on the line through  
the entire 10-60 second  
ring time.  
You pick up the  
handset and press  
TEL/Speakerphone.  
Talk as normal.  
Please note that some faxes cannot be received automatically in F/T mode, because some  
fax machines do not send the standard Group 3 calling tone (“CNG”).  
IMPORTANT! This machine does not re-generate ringing conditions to any extension  
telephones. Any such extension telephones will only ring during the time set on the ring  
delay period. After the period has expired, only the fax machine will ring. The fax machine  
will ring depending on the F/T ring time you have selected.  
7-5  
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RECEIVING FAXES AND OTHER CALLS - CHAPTER 7  
Setting the F/T Ring Time  
Once the fax machine has answered the call and has determined that it is a voice call, you  
can specify the amount of time that it will ring before a fax tone is finally generated. This  
period can be 10, 20, 30, or 60 (for U.K.) or 10, 20, 30 or 45 (for Ireland) seconds.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Press Menu.  
1.TEMP.SETTINGS  
6.TEL OPTIONS  
2. Press 6.  
3. Press 4.  
4.F/T RING TIME  
RING TIME:20 SEC  
SELECT { } & SET  
RING TIME:10 SEC  
4. Press Z (left arrow) or X (right  
arrow) repeatedly until you find the  
setting you want.  
Example: 10 sec.  
5. Press Set.  
4.F/T RING TIME  
6. Press Stop to exit.  
Recording an F/T Outgoing Message (OGM) (Only for FAX 1030 Plus)  
You can store an outgoing message in your fax machine so that callers know what to do. For  
example, you can leave a message that says:  
“Hello, please wait, we are trying to connect you. If you wish to send a fax, please wait until  
you hear a fax tone and press the Start key, or, enter *51 [your three-digit remote activation  
code] and press the Start key.”  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
1. Press Menu.  
09/12 15:25 FAX  
1.TEMP.SETTINGS  
8.SETUP TAD  
2. Press 8.  
7-6  
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RECEIVING FAXES AND OTHER CALLS  
3. Press 6.  
6.OGM  
TAD MESSAGE  
SELECT { } & SET  
F/T MESSAGE  
4. Press Z (left arrow) or X (right  
arrow) repeatedly until you get the  
F/T MSG.  
5. Press Set.  
REC/ERASE/PLAY?  
RECORD OGM:00/20  
6. Press Record and then pick up the  
handset.  
7. Record a message within 20  
seconds.  
8. Press Stop. The recorded message  
is played automatically.  
KEYS TO BE PRESSED  
RECORD OGM:15/20  
RECORD OGM:20/20  
PLAYING OGM  
9. Press Stop to exit.  
F/T MESSAGE  
SELECT { } & SET  
Helpful Hints  
It is not necessary to have an outgoing message. The F/T mode will work fine without one. It is only  
to help the caller understand the status of your machine.  
7-7  
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RECEIVING FAXES AND OTHER CALLS - CHAPTER 7  
Smoothing  
The smoothing feature enhances the appearance of incoming faxes by making jagged edges  
smooth and takes no additional time. This function does not apply to outgoing faxes, or to  
lists or reports you print. The initial setting is ON.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Press Menu.  
1.TEMP.SETTINGS  
5.USER OPTIONS  
1.SMOOTHING  
2. Press 5.  
3. Press 1.  
SMOOTHING:ON  
SELECT { } & SET  
SMOOTHING:OFF  
4. Press Z (left arrow) or X (right  
arrow) to choose ON or OFF.  
Example: OFF.  
5. Press Set.  
1.SMOOTHING  
6. Press Stop to exit.  
Printing a Reduced Size Copy of the Incoming Document  
You can avoid separating data even if the document is longer than the recording paper by  
using this function to print a reduction of the document. There are two types of reduction:  
Auto Reduction and Fixed Reduction.  
Using Auto Reduction Ratio  
Depending on the size of the original incoming document pages, the machine will attempt  
to reduce each incoming page onto one page of recording paper. The machine will  
automatically calculate the reduction ratio by taking into account the size of the incoming  
document and the size of the recording paper.  
Fixed Reduction  
The incoming document will be reduced at a fixed reduction ratio regardless of the size of  
the recording paper. The reduction ratios can be selected from among four choices: 100%,  
93%, 87% or 75%.  
7-8  
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RECEIVING FAXES AND OTHER CALLS  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1.TEMP.SETTINGS  
5.USER OPTIONS  
5.REDUCTION  
1. Press Menu.  
2. Press 5.  
3. Press 5.  
REDUCTION:AUTO  
SELECT { } & SET  
REDUCTION: 93%  
4. Press Z (left arrow) or X (right  
arrow) to select the reduction ratio  
you want :  
- If you want Auto Reduction,  
choose “AUTO”.  
- Choose 93%, 87% or 75% if you  
want Fixed Reduction.  
- Choose 100% if you want to  
record the same size.  
Example: 93%  
5. Press Set.  
5.REDUCTION  
6. Press Stop to exit.  
NOTICE  
When you use Auto Reduction to reduce incoming documents to fit on one page of  
recording paper, you can do so only as long as the original document is not longer than  
35 cm (legal size). If the original is longer than legal size, the data will not be reduced  
and will carry over to print on a second page.  
When you use Auto Reduction and you receive an incoming document that is smaller  
than your recording paper, no reduction will take place, and you will get the same size  
recorded.  
Speaker Volume  
There are three settings available for the speaker volume, OFF, LOW, MEDIUM, or HIGH.  
This setting controls the volume of the fax machine’s speaker, which is connected to the  
phone line. The initial setting is LOW.  
7-9  
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RECEIVING FAXES AND OTHER CALLS - CHAPTER 7  
THE DISPLAY WILL SHOW:  
KEYS TO PRESS  
09/12 15:25 FAX  
1.TEMP.SETTINGS  
6.TEL OPTIONS  
1. Press Menu.  
2. Press 6.  
3. Press 3.  
3.SPEAKER VOLUME  
SPEAKER:LOW  
SELECT { } & SET  
4. Press Z (left arrow) or X (right  
arrow) to choose a setting either  
OFF, LOW, MEDIUM, or HIGH.  
Example: HIGH.  
SPEAKER:HIGH  
5. Press Set.  
3.SPEAKER VOLUME  
6. Press Stop to exit.  
(Only for FAX 1030 Plus)  
If you want to change the speaker volume during a call using Speaker Phone or while  
playing a message, use the control panel keys shown below.  
Resolution  
Mode  
Press  
Ring Volume  
You can set the ring volume to either OFF, LOW, MEDIUM or HIGH. The initial setting is  
MEDIUM.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Press Menu.  
1.TEMP.SETTINGS  
6.TEL OPTIONS  
5.RING VOLUME  
2. Press 6.  
3. Press 5.  
7-10  
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RECEIVING FAXES AND OTHER CALLS  
RING VOLUME:MED  
SELECT { } & SET  
4. Press Z (left arrow) or X (right  
arrow) to choose either OFF, LOW,  
MEDIUM, or HIGH.  
RING VOLUME:LOW  
Example: LOW.  
5. Press Set.  
5.RING VOLUME  
6. Press Stop to exit.  
Helpful Hints  
Even if you select OFF, the ring volume is set LOW for F/T ringing, Call Reservation ringing.  
Reception into Memory  
As soon as the paper cassette becomes empty during fax reception, the LCD will display  
“CHECK PAPER”; please add more paper in this case (see chap. 1).  
If the MEMORY RECEPTION switch is ON at this time...  
The current fax reception will continue, with the remaining page(s) being stored in memory,  
subject to available memory. Subsequent incoming faxes will also be stored into memory  
until the memory is full, following which no further incoming fax calls will be automatically  
answered; all data will be printed as soon as fresh paper is put in the paper cassette.  
If the MEMORY RECEPTION switch is OFF at this time...  
The current fax reception will continue, with the remaining page(s) being stored in memory,  
subject to available memory. Subsequent incoming fax calls will not be automatically  
answered until fresh paper is put in the paper cassette. The last fax received will be printed  
as soon as fresh paper is put in the cassette.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Press Menu.  
1.TEMP.SETTINGS  
5.USER OPTIONS  
6.MEM.RECEIVE  
2. Press 5.  
3. Press 6.  
MEM.RECEIVE:OFF  
SELECT { } & SET  
7-11  
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RECEIVING FAXES AND OTHER CALLS - CHAPTER 7  
4. Press Z (left arrow) or X (right  
MEM.RECEIVE:ON  
6.MEM.RECEIVE  
arrow) to select ON or OFF.  
Example: ON.  
5. Press Set.  
6. Press Stop to exit.  
B) REMOTE ACTIVATION  
What is Remote Activation?  
You can remotely activate your machine to go to fax receiving mode from an external  
phone (a phone connected downstream of your fax machine), provided the phone has touch-  
tone dialling capability.  
FOR YOUR INFORMATION  
Connecting an External or Extension Telephone to the Unit  
You may connect an external telephone to your fax machine, as shown below. An extension  
phone is a telephone that is plugged into a separate wall jack on the same line.  
External  
Telephone  
Extension  
Telephone  
7-12  
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RECEIVING FAXES AND OTHER CALLS  
Operation from an External or Extension Telephone  
If you answer a fax call on an external or extension phone, you can make your  
machine take over by using the Activation Code. When you press the Activation  
Code 5 1, the machine starts to receive a fax.  
If the machine answers a voice call and double-rings for you to take over, use the  
Deactivation Code # 5 1 to take the call at an extension phone. The Deactivation  
Code is used only in F/T mode.  
If you answer a call, and no one is on the line, assume you’re receiving a fax. At the  
machine phone, press Start, then hang up. At an extension phone, press 5 1, wait  
for fax receiving tones (chirps), then hang up. At an external phone, press 5 1 and  
wait for the phone to be disconnected (the screen displays RECEIVE) before you  
hang up. (Your caller will have to press Start to send the fax.)  
If you accidentally pick up an extension phone when a fax message is being  
received, you may disrupt the transmission or render some portions unreadable.  
Extension telephones are not permitted in some countries, in such a case the  
deactivation code will not work.  
The Remote Activation Code also can be used by your callers. When you are using  
an external TAD, your outgoing message (OGM) should end with the statement “to  
send a fax, press 5 1”.  
For F/T (Fax/Tel) Mode Only  
When the machine is in F/T mode, it will use the F/T Ring Time (F/T pseudo-  
ringing) to alert you to a voice call. If you’re at the machine, you can lift the handset  
to answer.  
If you’re at an extension phone, you’ll need to lift the handset during the F/T Ring  
Time and press # 5 1 between the F/T pseudo-rings. If no one is on the line, or if  
someone wants to send you a fax, send the call back to the machine by pressing  
5 1.  
7-13  
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RECEIVING FAXES AND OTHER CALLS - CHAPTER 7  
Troubleshooting  
Sometimes other equipment on your phone line reserves a key that is in the Activation or  
Deactivation code. (Some answering machines reserve the “*” key.) If the code you use to  
retrieve messages from your answering machine causes the line to be disconnected, try  
changing the Remote Codes. Change *51 to ### and #51 to 111. The Remote Activation  
and Deactivation Codes may not work with some telephone systems or telephone sets.  
NOTE: If you accidentally pick up an extension phone when a fax message is being  
received, you may disrupt the transmission or render some portions unreadable.  
Changing and Registering Remote Codes  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1.TEMP.SETTINGS  
7.SETUP SYSTEM  
5.REMOTE CODE  
1. Press Menu.  
2. Press 7.  
3. Press 5.  
REMOTE ACT.:OFF  
SELECT { } & SET  
REMOTE ACT.:ON  
4. Press Z (left arrow) or X (right  
arrow) to choose ON or OFF.  
Example: ON.  
5. Press Set.  
6. Enter new remote code to activate.  
(The factory setting is “*51”.) Then  
wait for 2 seconds.  
ACT.CODE:*51  
7. Enter a new remote deactivation  
DEACT.CODE:#51  
5.REMOTE CODE  
code. (The factory setting is “#51”.)  
8. Wait for 2 seconds.  
9. Press Stop to exit.  
7-14  
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RECEIVING FAXES AND OTHER CALLS  
C) CONNECTION TO A TELEPHONE ANSWERING DEVICE (TAD)  
How to Use External TAD with the Unit (The TAD Mode)  
When you leave your fax machine set in TAD mode, phone calls will be answered by the  
externally connected telephone answering device; fax calls will subsequently be received  
automatically provided they come from a machine which sends standard group 3 fax CalliNG  
tone (CNG).  
FOR YOUR INFORMATION  
Connecting an External TAD to the Unit  
You may connect an external TAD to your fax machine, as shown below.  
TAD  
Helpful Hints  
When You Use TAD Mode  
1. You can inform callers beforehand that if they call manually and get your telephone answering  
device when they want to send a fax, all they have to do is press their START or FAX key.  
2. Another alternative is to record a TAD outgoing message that says, for example, “This answering  
machine is connected to a fax unit. If you wish to leave a voice message, please speak after  
beep. If you wish to send a fax message, please press your start key or enter (remote activation  
code) on your touch tone dial and press Start key. Thank you.”  
3. You need to erase the incoming messages on your external telephone answering device when  
its full, or the TAD will not answer any calls, faxes or otherwise.  
4. If you have a FAX 1030 Plus, set Message Store (function menu 8-1) to VOICE: EXT mode (see  
chapter 10).  
7-15  
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RECEIVING FAXES AND OTHER CALLS - CHAPTER 7  
FOR YOUR INFORMATION  
Sequence of External TAD Reception (TAD mode)  
Incoming Call  
The call is picked up  
by the TAD.  
(Recommended short  
TAD ring delay such  
as 1 or 2 rings.)  
The caller must  
press Start or  
enter your remote  
activation code  
to activate the  
fax machine.  
The external TAD  
outgoing message  
begins. (Recommended  
length of 10 seconds  
or less.)  
Fax reception is  
automatically  
activated by  
fax tone.  
Auto dial  
fax call  
Manual  
fax call  
Voice call  
The fax message is  
received on paper.  
The caller leaves a  
voice message on the  
external TAD.  
The fax message  
is received on  
paper.  
The caller can also  
send a fax message  
after the voice message.  
Telephone Answering Device  
1. Set the telephone answering device so that it is ready to record incoming  
telephone calls.  
2. Set the number of rings to one or two on your telephone answering device.  
3. Try to record the shortest possible message on your telephone answering  
device (less than 10 seconds). We recommend 4 seconds of silence at the  
start of the message.  
Please note that some faxes that are sent manually cannot be received automatically because  
some fax machines do not send a fax tone in manual mode.  
In these cases you must inform callers that they must enter the remote activation code to  
send a fax.  
7-16  
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RECEIVING FAXES AND OTHER CALLS  
D) CALLER ID  
What is Caller ID? (Caller IDentification)  
Caller ID is a telephone service that allows the subscriber to see a display of the caller’s  
phone number as the telephone rings. It is a fast way to screen your calls. You can respond  
quickly to calls you missed, because Caller IDs are received and stored in your machine’s  
memory. In addition to the standard Caller ID features, you can select a Caller ID and have  
your machine dial the number for you.  
NOTICE  
To get the Caller ID Service: apply for the Caller ID service at your local telephone company,  
if available.  
To PABX Users :  
Calling line identification signals are not generally delivered to your Brother fax machine if  
it is connected behind a private branch exchange (PBX) system or other call routing device.  
Advantages of Caller ID  
For Business  
All businesses profit from a quicker response to customer calls. Businesses that provide  
mail order services, money-lending services or provide confidential information, can protect  
themselves from false orders or acceptance of false identification.  
At Home  
Residential customers can protect themselves from unwanted calls.  
How Does the Caller ID Work?  
The Caller ID Appears on the Display When Your Telephone Rings  
As your telephone rings, the display shows you the caller’s phone number. Once you pick  
up the handset, the caller’s ID disappears. You will see up to the first 16 characters of the  
number on the display.  
Helpful Hints  
If “# UNAVAILABLE” appears on the display, it means that the call came from outside your  
caller ID service area. *  
If “# WITHHELD” appears on the display, it means the caller intentionally blocked the  
transmission of his/her ID. *  
If no caller ID was transmitted to your fax machine, “PICK UP PHONE” will remain on the  
display.  
* Depends on network Function.  
7-17  
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RECEIVING FAXES AND OTHER CALLS - CHAPTER 7  
The Caller ID is Stored in Your Machine’s Memory  
The machine can store a maximum of the last 30 incoming caller IDs in the memory, along  
with the time and date of reception. The 31st call will cause the oldest ID to be erased.  
The Caller ID information stored in the memory can be used for the following.  
Selecting a Caller ID from the Memory for Call Reply.  
You can scroll through the Caller IDs on the display and select one for your machine to  
dial.  
Printing the Caller ID List.  
You can review calls you received by checking the Caller IDs in memory. This report  
will list the Date, Time, Phone Number (Caller ID), and type of call (Comment).  
NOTE: Please set up the number of rings to more than 02 in the Ring Delay (see chap. 7)  
before you use the Caller ID. If you set up the number of rings to 01, you cannot  
receive the Caller ID.  
Set the Caller ID to ON  
If you have the Caller ID on your line, then this function should be set to ON to display the  
caller’s phone number on the fax LCD as the telephone rings.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Press Menu.  
1.TEMP.SETTINGS  
6.TEL OPTIONS  
7.CALLER ID  
2. Press 6.  
3. Press 7.  
(Press 8 on Fax 1030 Plus)  
DISPLAY ID  
SELECT { } & SET  
CALLER ID:ON  
7.CALLER ID  
4. Press Z (left arrow) or X (right  
arrow) to choose ON.  
5. Press Set.  
6. Press Stop to exit.  
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RECEIVING FAXES AND OTHER CALLS  
Selecting a Caller ID from the Memory for Call Reply  
You can display the caller IDs that are stored in the memory and select the caller you want  
your machine to dial. Call Reply is a convenient feature whereby your Brother fax can dial  
back a voice/fax call “on-hook” to the opposite party associated with a Caller ID number  
which has been captured into memory. This saves you from having to copy and dial back to  
that number manually. (You can skip to Step 4 below by Pressing the Shift and Tel-Index  
simultaneously.)  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Press Menu.  
1.TEMP.SETTINGS  
6.TEL OPTIONS  
7.CALLER ID  
2. Press 6.  
3. Press 7.  
(Press 7 on U.K. FAX 1020 Plus.)  
DISPLAY ID  
SELECT { } & SET  
DISPLAY ID:  
4. Press Z (left arrow) or X (right  
arrow) to select “DISPLAY ID”.  
3. Press Set.  
30)14155551212  
The Caller ID of the last call will  
appear on the display.  
-
If no ID is stored, the beeper will  
sound and “NO CALLER ID”  
will appear on the display.  
6. Press Z (left arrow) or X (right  
arrow) key to scroll through the  
Caller IDs in the memory.  
In this example, press the Z key 5  
times.  
25)5555151  
-
Pressing the Z key will cycle  
backward through the stored  
caller IDs from the latest to the  
oldest. If you press the Z key  
when the oldest ID appears, the  
latest one will appear. The X  
key cycles forward.  
7-19  
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RECEIVING FAXES AND OTHER CALLS - CHAPTER 7  
7. To automatically dial the caller ID  
25)09/11 15:25  
number, wait 2 seconds on the  
desired Caller ID until you see the  
date and time the caller ID was  
received.  
*
After 2 more seconds, the prompt  
shown at the right will appear.  
PRESS START KEY  
DIALLING  
8. Press Start.  
TELEPHONE  
*
If you wish to send a fax, insert  
a document into the feeder.  
THEN PRESS START  
ENTER FAX NO.  
SEND  
Then press Start.  
-
-
When you hear in the loudspeaker that the called party has answered, pick up the  
handset and press Speaker Phone or Tel in order to speak.  
To cancel the Call Reply (for example, when you selected the wrong Caller ID),  
simply press Stop and begin again; the Caller ID will not be lost.  
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RECEIVING FAXES AND OTHER CALLS  
FOR YOUR INFORMATION  
To Activate Certain Network Services When Using Call Reply  
It may be desired (in order to activate certain network services), to insert a special prefix to  
be dialled in front of the Caller ID number when using the Call Reply feature. Some examples  
of such network services are :  
*
Your outgoing Caller ID withheld  
The required prefix, typically three to six digits (including # and *symbols) in length, may  
be inserted after displaying the desired Caller ID in step 6 on the previous page. (You can  
enter the prefix up to 20 digits on the machine. ) The complete number string including the  
prefix will then be dialled by pressing Start.  
Previous Select the desired Caller ID, wait 2  
25)09/11 15:25  
PRESS START KEY  
123  
(
)
page Step 6.  
seconds until you see the date and  
time the caller ID was received.  
Enter the prefix by using number  
keys up to 20 digits. (Example:  
123)  
-
-
The display will be cleared when  
you press any of the number keys .  
To cancel the prefix (such as when  
you entered the wrong number),  
simply press Stop.  
25)5555151  
The display will return to the  
desired Caller ID you selected.  
-
If you press Stop again, the  
machine will return to the current  
date and time display. You just  
escaped from the Call Reply mode.  
-
-
Any problems or queries in using network services should be raised in the first instance  
with your network operator(s).  
With Call Reply, automatic redial does not function in cases where the called party is  
busy or doesn’t answer.  
Call Reply to DDI numbers via Caller ID  
Calls derived from a caller ID number to destinations connected to a “Direct Dial Inward  
(DDI)” private exchange system may fail to connect, or may be answered in the first instance  
by the called premisesmain switchboard rather than by the intended extension. Brother is  
not liable for any call charges thus incurred.  
Clearing the Caller ID Stored in Memory  
For the effective use of the memory, it is recommended that you should clear the Caller ID  
stored into memory by pressing Clear when the display shows the number.  
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RECEIVING FAXES AND OTHER CALLS - CHAPTER 7  
Printing the Caller ID List  
You can print a listing of the Caller IDs for the last 30 calls received. Both telephone and fax  
calls will be listed.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Press Menu.  
1.TEMP.SETTINGS  
3.PRINT REPORTS  
9.CALLER ID  
2. Press 3.  
3. Press 9.  
4. Press Set.  
PRESS START KEY  
Wait 2 seconds until you see the  
prompt at the right.  
5. Press Start.  
PRINTING  
Sample of Caller ID List  
CALLER ID LIST  
TIME : 09/04/1997 14:05  
1
2
3
4
DATE  
TIME  
CALLER ID  
COMMENT  
01 09/04 13:03 908 322 1212  
02 09/04 13:04 908 322 1212  
03 09/04 13:08 911 555 0000  
04 09/04 13:10 912 555 5711  
05 09/04 13:22 981 555 0101  
06 09/04 13:33 981 555 0101  
07 09/04 13:37 911 555 0000  
08 09/04 13:45 908 322 1212  
09 09/04 13:57 912 555 5711  
10 09/04 14:00 911 555 0000  
11 09/04 14:01 981 555 0101  
RX TEL  
TEL  
RX TEL  
RX  
RX TEL  
RX TEL  
RX  
TX  
RX  
NOTE: “TX” means Transmit, “RX” means Receive.  
COMMENTS WILL INCLUDE:  
TX means your machine sent a fax message when it was polled or called.  
RX means your machine received a fax message (except polling and calling receiving).  
TEL means you answered a telephone call by your fax machine, external TAD or  
external phone.  
BLANK means the call was not answered or you answered at an extension phone.  
VOICE means you received an ICM in your Message Manager memory. (FAX 1030  
Plus only).  
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RECEIVING FAXES AND OTHER CALLS  
BT CALL SIGN (For U.K. FAX 1020 Plus only)  
FOR YOUR INFORMATION  
This machine feature lets you use the BT Call Sign subscriber service which allows you to  
have at least two separate telephone number on one phone line. Each phone number has its  
own distinctive ringing pattern, so you know which phone number is ringing. This is one  
way you can have a separate phone number for your machine.  
Your machine has a BT Call Sign compatible distinctive ringing function, allowing you to  
dedicate a second phone number (on the same phone line) just for receiving faxes.  
You can switch it off temporarily, then turn it back on. When you get a new fax number,  
make sure you reset this function.  
NOTE  
-
To have your external TAD answer only the main number, the machine must be in Manual  
Mode.  
-
In FAX/TEL or FAX ONLY mode, the machine will answer all numbers on the phone  
line.  
Set BT Call Sign to ON  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
1. Set the machine to MANUAL mode.  
09/12 15:25 MAN  
2. Press Menu.  
3. Press 6.  
1.TEMP.SETTINGS  
6.TEL OPTIONS  
8.BT CALLSIGN  
BT CALLSIGN: OFF  
SELECT & SET  
4. Press 8.  
5. Press Z (left arrow) or X (right  
arrow) to select ON (or OFF).  
6. Press Set.  
BT CALLSIGN: ON  
8.BT CALLSIGN  
7. Press Stop to exit.  
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RECEIVING FAXES AND OTHER CALLS - CHAPTER 7  
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POLLING  
Chapter 8. POLLING  
FOR YOUR INFORMATION  
What Is Polling?  
Polling is the process of retrieving faxes from another fax machine. You may use your  
machine to “poll” other machines, or you may ask someone to poll your machine. The  
party who polls pays for the cost of the call.  
How Does It Work?  
First two parties set up their fax machines so that they can accommodate polling. Then one  
party leaves documents in the fax machine so that the other party can call up and have the  
documents transmitted to them during the same call.  
Polling side  
Polled side  
Call  
Receive document  
When to Use Polling?  
Use polling to control the cost of who pays for sending a fax.  
1. If you want to pay for the cost of the call: Send out faxes to other parties as normal, and  
if another party has documents to send you, ask whether you can poll for it.  
2. If you want others to pay for the cost of the call: ask them to poll your fax machine for  
the document they want, and have them fax any documents that you want.  
*
There are some fax machines that will not respond to the polling function.  
Helpful Hints  
Using Polling Effectively (Examples)  
Problem No. 1: You want another party to send you a long fax, but they do not want to pay for the  
call.  
Solution:  
Ask them to leave the document in their fax machine so you can poll for it.  
Problem No. 2: Sales representatives have difficulty sending in faxes to the head offices fax  
machine because it is busy so much of the time.  
Solution:  
Head office can poll the sales representativesfax machines.  
Problem No. 3: Because of the time or location, it is cheaper for someone else to call you than it  
is for you to make the call.  
Solution:  
Ask the other party to poll for the documents and offer to pay for the call at their  
lower rate.  
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POLLING - CHAPTER 8  
Polling Another Fax Machine (Calling)  
Once you have set up polling, as described below, and the other party has set their fax  
machine to “POLLED WAITING”, you can automatically receive their documents.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1.TEMP.SETTINGS  
1.TEMP.SETTINGS  
2.POLLING  
Make sure there are no documents  
in your feeder.  
1. Press Menu.  
2. Press 1.  
3. Press 2.  
4. Wait for two seconds.  
POLLING:STANDARD  
SELECT { } & SET  
2.POLLING  
5. Press Set.  
6. Press Stop.  
ENTER FAX NO.  
THEN PRESS START  
SWISS OFFICE  
7. Enter the fax number. You can use  
number-keys dialling, One-Touch  
dialling, Speed dialling, or Tel-  
Index.  
8. Press Start.  
DIALLING  
RECEIVE P.01 STD  
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POLLING  
Setting up Polled Waiting (Being Called)  
Polled Waiting is when you place a document in your fax machine and set your machine to  
allow another fax machine to retrieve that document. Your fax machine will print a Polled  
Report after the transmission.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Place the documents into the feeder.  
FAX: NO. & START  
COPY: PRESS COPY  
1.TEMP.SETTINGS  
1.TEMP.SETTINGS  
2.POLLING  
2. Press Menu.  
3. Press 1.  
4. Press 2.  
5. Wait for two seconds.  
POLLING:STANDARD  
SELECT { } & SET  
2.POLLING  
6. Press Set.  
7. Press Stop.  
PRESS START KEY  
POLLED WAITING  
8. Press Start and wait for the polling  
call to come in.  
Secure Polling  
Secure Polling is a way to keep your documents and others’ from falling into unauthorised  
hands while the fax machines are set up for polling. You can use Secure Polling only with  
another Brother fax machine. Your four-digit ID number must be entered on the fax machine  
that polls for your documents.  
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POLLING - CHAPTER 8  
Polling Another Brother Fax Machine with Secure Code (Calling)  
You can poll another fax machine that has Secure Polling by the following steps below:  
You need to make sure you are using the same Polling ID number as the other party.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
Make sure no documents are in the  
feeder.  
09/12 15:25 FAX  
1. Press Menu.  
1.TEMP.SETTINGS  
1.TEMP.SETTINGS  
2.POLLING  
2. Press 1.  
3. Press 2.  
4. Wait for two seconds.  
POLLING:STANDARD  
SELECT { } & SET  
POLLING:SECURE  
5. Press Z (left arrow) or X (right  
arrow) to find the POLLING  
SECURE setting.  
6. Press Set.  
POLLING ID:XXXX  
POLLING ID:1234  
7. Enter a four-digit number. This must  
be the same security code of the fax  
machine you are polling.  
Example: 1234.  
8. Wait for two seconds.  
2.POLLING  
9. Press Stop.  
ENTER FAX NO.  
THEN PRESS START  
SWISS OFFICE  
10. Enter the fax number. You can use  
number-keys dialling, One-Touch  
dialling, Speed dialling, or Tel-  
Index.  
11. Press Start.  
DIALLING  
RECEIVE P.01 STD  
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POLLING  
Setting up Polled Waiting with Secure Polling (Being Called)  
Secure Polling allows you to create a Polling ID number to protect your documents during  
polled waiting mode. Anyone who polls your machine must enter this Polling ID number.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Insert the documents into the feeder.  
FAX: NO. & START  
COPY: PRESS COPY  
1.TEMP.SETTINGS  
1.TEMP.SETTINGS  
2.POLLING  
2. Press Menu.  
3. Press 1.  
4. Press 2.  
5. Wait for two seconds.  
POLLING:STANDARD  
SELECT { } & SET  
POLLING:SECURE  
6. Press Z (left arrow) or X (right  
arrow) to find the POLLING  
SECURE setting.  
7. Press Set.  
POLLING ID:XXXX  
POLLING ID:1234  
2.POLLING  
8. Enter a four-digit number.  
Example: 1234.  
9. Wait for two seconds.  
10. Press Stop.  
PRESS START KEY  
POLLED WAITING  
11. Press Start and wait for the polling  
call to come in.  
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POLLING - CHAPTER 8  
Delayed Polling  
You can set the time at which you want polling to take place. After you select STANDARD  
or SECURE, press Set, then press 1 and use the number keys to enter the time at which you  
want polling to take place.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1.TEMP.SETTINGS  
1.TEMP.SETTINGS  
2.POLLING  
Make sure no documents are in the  
feeder.  
1. Press Menu.  
2. Press 1.  
3. Press 2.  
4. Wait for two seconds.  
POLLING:STANDARD  
SELECT { } & SET  
POLLING:STANDARD  
5. Press Z (left arrow) or X (right  
arrow) to select STANDARD or  
SECURE.  
Example: STANDARD.  
6. Press Set.  
7. Press 1.  
2.POLLING  
1.TIMER  
8. Enter the time.  
SET TIME=00:00  
SET TIME=19:45  
1.TIMER  
Example: 19:45 (7:45P.M.).  
9. Wait for two seconds.  
10. Press Stop.  
ENTER FAX NO.  
THEN PRESS START  
SWISS OFFICE  
11. Enter the fax number. You can use  
number-keys dialling, One-Touch  
dialling, Speed dialling, or Tel-  
Index.  
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POLLING  
12. Press Start.  
09/12 15:25 FAX  
The fax machine waits until the  
specified time to call.  
Setting up Polled Waiting with Memory  
Before pressing Start, press Memory so that you can store your polled waiting document  
in the memory.  
Helpful Hints  
If you use Memory to place the Polled Waiting documents into the memory, they will not be erased  
automatically after they are polled. To erase them you must use the Cancel Job function. (See chap.  
6.)  
Sequential Polling  
This function is the reverse of Broadcasting, in which your machine sends a document to  
several destinations. In a sequential polling operation, your machine will request documents  
from several fax units by making several polling calls in a single operation.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Make sure there are no documents  
in the feeder.  
2. Press Menu.  
1.TEMP.SETTINGS  
1.TEMP.SETTINGS  
2.POLLING  
3. Press 1.  
4. Press 2.  
POLLING:STANDARD  
SELECT { } & SET  
POLLING:STANDARD  
5. Press Z (left arrow) or X (right  
arrow) to select STANDARD or  
SECURE.  
Example: STANDARD  
6. Press Set.  
2.POLLING  
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POLLING - CHAPTER 8  
7. Press Stop.  
ENTER FAX NO.  
THEN PRESS START  
ALL BROTHER  
8. Specify the destination fax  
machines, which you wish to poll by  
using One-touch, speed-dial, or  
group number.  
9. Press Start. Your machine polls  
each number or group member in  
turn for documents.  
DIALLING  
NOTICE  
After all the polling operations are finished, a Sequential Polling Report will be printed  
automatically.  
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REMOTE FAX OPTIONS  
Chapter 9. REMOTE FAX OPTIONS  
(Only for FAX 1020 Plus)  
Since the machine can store incoming data as well as record it, you can use the convenient  
FAX Forwarding, and Remote Retrieval functions.  
Setting the Fax Storage  
Set this function to “ON” if you want the incoming data to be stored in the memory. Since  
the data can be stored in the memory, you can use the Fax Forwarding and Remote Retrieval  
functions. It is a good idea to set the Fax Storage function to “ON” when you go out. The  
initial setting is OFF.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Press Menu.  
1.TEMP.SETTINGS  
8.REMOTE FAX OPT  
1.FAX STORAGE  
2. Press 8.  
3. Press 1.  
FAX STORAGE:OFF  
SELECT { } & SET  
FAX STORAGE:ON  
1.FAX STORAGE  
4. Press Z (left arrow) or X (right  
arrow) to select ON or OFF.  
Example: ON  
5. Press Set.  
6. Press Stop to exit.  
NOTICE  
When the memory receive function is set to OFF (menu 5–6), you cannot use the fax storage  
feature, even if you enable it. Memory receive must be turned ON first.  
9-1  
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REMOTE FAX OPTIONS - CHAPTER 9  
FOR YOUR INFORMATION  
When you have FAX STORAGE:ON, your incoming faxes will be stored in the memory  
and the LCD will show the number of incoming calls:  
FAX IN MEMORY:01  
When you want to change the Fax Storage setting from ON to OFF and there is fax data  
still in the memory, you will get the following message after you select OFF:  
ERASE ALL DOC.?  
1.YES 2.NO  
If you select 1 you will erase all the fax data in the memory and the function will be set to  
OFF. Before it erases them from the memory, your fax machine will print automatically any  
fax messages that have not been printed. If you press 2, the data will not be erased, and the  
setting will remain ON.  
Fax Forwarding  
When you set the Fax Storage function in Function menu 8-1 to ON, you have an additional  
option of fax forwarding, when your fax machine receives a fax message into memory.  
How fax forwarding works  
Incoming fax  
The fax is stored in the memory.  
Fax forwarding function is activated.  
The registered fax forwarding number  
is dialled.  
Once connected, the machine sends  
the fax tone to another fax machine.  
The machine sends stored fax from  
the memory to forwarding location.  
9-2  
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REMOTE FAX OPTIONS  
Setting the Fax Forwarding and Registering the Fax Forwarding  
Number  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Press Menu.  
1.TEMP.SETTINGS  
8.REMOTE FAX OPT  
2.FAX FWD  
2. Press 8.  
3. Press 2.  
FAX FWD:OFF  
SELECT { } & SET  
FAX FWD:ON  
4. Press Z (left arrow) and X (right  
arrow) to select ON.  
5. Press Set.  
FWD#:  
ENTER & SET  
WD#:18005551234_  
2.FAX FWD  
6. Enter a fax forwarding number up  
to 20 digits.  
Example: 18005551234.  
7. Press Set.  
8. Press Stop to exit.  
What Is Remote Control Access?  
When you leave your home or office, you will turn on your FAX STORAGE to receive fax  
messages. But if you would like to activate this FAX STORAGE feature, you can control  
and program your fax by remote control. You can call your fax from any touch tone phone,  
enter your remote access code, followed by programming commands. See page 9-6 for  
programming remote control commands.  
9-3  
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REMOTE FAX OPTIONS - CHAPTER 9  
Setting the Remote Access Code  
The initial setting for the remote access code on your new fax is “159*”.  
You may change this code if you wish to.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1.TEMP.SETTINGS  
8.REMOTE FAX OPT  
3.REMOTE ACCESS  
ACCESS CODE:159*  
ACCESS CODE:160*  
1. Press Menu.  
2. Press 8.  
3. Press 3.  
4. Enter a three digit number 000 to  
998. The last digit, an asterisk, can  
not be changed.  
Example: 160*.  
Enter a three digit number 000 to  
998.  
5. Wait for two seconds.  
3.REMOTE ACCESS  
6. Press Stop to exit.  
Helpful Hints  
Change the remote control code frequently and use it as a “secret password” to limit access to  
your REMOTE FAX OPT.  
When you use the Remote Access Code, you must press all four keys (three-digit number plus *).  
9-4  
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REMOTE FAX OPTIONS  
How to Use Remote Access and Control Codes  
1. Call from a touch tone phone.  
2. Enter your fax machine’s number.  
3. Enter your Remote Access Code immediately after your fax machine answers with a  
beep.  
4. If you hear a long beep, it means your machine has received fax message(s).  
If you do not hear a long beep, it means your fax machine did not receive message(s).  
5. Next you will hear a series of two short beeps, during which you can enter a Remote  
Control Command.  
6. Enter your Remote Control Command.  
7. After finishing one command, you can enter the next command during the next series of  
two short beeps.  
8. Press 90 to exit remote control.  
If you perform an incorrect operation, you will hear three short beeps.  
If you wait more than 30 seconds during the series of two short beeps, your machine will  
disconnect the line.  
Remote Fax Retrieval  
If you have set your FAX STORAGE: ON to store incoming fax messages, you have the  
ability to retrieve these fax messages from any remote group 3 facsimile machine.  
Remote fax retrieval is accomplished via remote control access commands, which are  
described in the remainder of this chapter.  
FOR YOUR INFORMATION  
When to Enter the Remote Access Code  
Just after the line is connected, you should enter the remote access code from any touch  
tone phone. Make sure that you enter the remote access code while you do NOT hear any  
chirping sound of a fax machine. If the fax machine is set to MANUAL mode, it will answer  
the call within 40 rings (about 100seconds). You will have 30 seconds to press the remote  
access code or the line will be disconnected.  
9-5  
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REMOTE FAX OPTIONS - CHAPTER 9  
Remote Control Commands  
You can control your fax machine with the following remote control commands.  
Remote access command  
Detailed operation  
95 Changing Fax Forwarding  
setting  
If you hear one long beep, the change is accepted. If you hear three  
short beeps, you cannot change it because the conditions (ex. registering  
fax forwarding) have not been completed. You can register your fax  
forwarding number by using 4. FAX FWD NO. Once you have  
registered the number, the machine will automatically turn to “FAX  
FWD:ON” mode. Then, receive a Memory Status List by entering 961.  
Check the List to make sure the Fax Forwarding number you registered  
is correct. Then enter the confirmation command 955. Now the machine  
will start Fax Forwarding.  
1 OFF  
2 Fax forwarding  
4 FAX FWD No.  
5 FWD NO. CONFIRM  
6 FAX STORAGE ON  
7 FAX STORAGE OFF  
96 Retrieve FAX  
You can set FAX STORAGE ON or OFF.  
1 Memory Status List  
2 00 Retrieve all FAX  
You must use a remote fax machine in order to receive a List or stored  
fax message(s).  
2 “MSG No.” 00  
Retrieve by MSG  
number  
3 Erase FAX in the  
memory  
If you hear one long beep, you can erase fax message(s) from the  
memory.  
97 Check the receiving status  
1 DOC  
You can check whether your fax machine has received any fax  
message(s). If yes, you will hear one long beep. If no, you will hear  
three short beeps.  
98 Change Answer Mode  
If you hear one long beep, you can change the answer mode. If you  
hear three short beeps, you cannot change it.  
1 TAD  
2 F/T  
3 FAX  
After a long beep, you can exit remote control.  
90 Exit  
9-6  
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REMOTE FAX OPTIONS  
How to Receive the Memory Status List and Retrieve a Fax Message  
at a Remote Fax Location  
You can check the Memory Status List first to see if you have any stored fax messages to  
retrieve. Then you can retrieve them from your fax machine remotely.  
1. Pick up the handset of a remote fax machine.  
2. Dial your fax machine’s number.  
3. Enter your four-digit Remote Access Code (159*) when your fax machine answers.  
4. Press 961 during a series of two short beeps.  
5. Press Start after you hear the fax tone and hold the handset.  
- If you wish to receive only the MEMORY STATUS LIST, replace the handset after  
pressing Start.  
6. Now you will receive a “MEMORY STATUS LIST”. (See chap. 11.)  
7. When the MEMORYSTATUS LIST is printed, you will hear a series of two short beeps.  
8. Press 96 2 during continuous two short beeps.  
9. You should enter two-digit message numbers (ex. 01) and then press 00.  
ex.) To receive NO. 1 and NO. 2 messages, press 96 2 01 02 00.  
If you want to retrieve all messages, simply press 00.  
ex.) To retrieve all fax messages, press 96 2 00.  
10. Press Start after you hear the fax tone.  
11. Replace the handset. Now your fax messages will be printed.  
How to Change and Confirm Fax Forwarding Number via a Remote  
Fax Machine  
1. Pick up the handset of a remote fax machine.  
2. Dial your fax machine’s number.  
3. Enter your four-digit Remote Access Code (159*) when your fax machine answers.  
4. Press 954 during a series of two short beeps.  
5. Enter new Fax Forwarding number by using number keys (up to 20 digits).  
- You cannot register “*” and “#” as dial numbers. Use “#” at the beginning of the dial  
number to get PABX access. Use a “#” to make a pause between the dial numbers.  
6. Press ## after entering new Fax Forwarding number.  
7. Press 961 during a series of two short beeps.  
8. Press Start after you hear the fax tone and hold the handset.  
9. Now you can receive “MEMORY STATUS LIST”. (See chap. 11.)  
Look at the LIST, and make sure the new Fax Forwarding number you registered in Step  
5 is correct.  
10. If the new number is correct, press 955 to confirm the number when a series of two  
short beeps starts sounding.  
- If it is incorrect, press 954 during a series of two short beeps and enter a correct  
number again (back to Step 5).  
9-7  
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REMOTE FAX OPTIONS - CHAPTER 9  
11. Press 90 to exit remote control.  
12. Replace the handset. Now your fax machine is ready to activate Fax Forwarding.  
WARNING  
It makes economic sense to receive any messages in your fax machine memory immediately  
after receiving the MEMORY STATUS LIST, during the same remote retrieval call. However,  
please note that there are some fax machines which, having received the MEMORY STATUS  
LIST from your fax machine, will give an audible “HANDSET UP” or similar alarm, if you  
keep the line held in readiness for the next command.  
In such cases, it may be possible to clear the alarm and enter the next command (e.g.  
“962...” for the RECEIVE), by pressing the Stop key once or twice on the receiving machine  
during the alarm beeping time. If this doesnt work, simply replace the handset, pause, and  
redial the call, using then the “962...” command after your fax machine answers and accepts  
your remote access code.  
Printing a Fax Message  
You can print a fax message that is stored in the memory.  
1. Press Menu.  
2. Press 8.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1.TEMP.SETTINGS  
8.REMOTE FAX OPT  
4.PRINT DOCUMENT  
PRESS START KEY  
PRINTING  
3. Press 4.  
4. Press Set.  
5. Press Start.  
6. Press Stop to exit.  
4.PRINT DOCUMENT  
9-8  
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MESSAGE MANAGER MODE SETTINGS (Only for FAX 1030 Plus) - CHAPTER 10  
Chapter 10.  
MESSAGE MANAGER MODE  
SETTINGS (Only for FAX 1030 Plus)  
The Message Manager Memory has two modes for different uses: the Message Manager  
Mode and the Message Manager Plus Mode. The Message Manager Mode allows you to  
store the incoming fax/voice messages into a flexible memory. Fax retrieval, Paging and  
Fax Forwarding features are available in this mode. The Message Manager Plus Mode is an  
additional enhancement to the Message Manager Mode, and provides Voice-on-Demand  
and Personal Mailbox features. This chapter explains how the standard Message Manager  
Mode performs. (The Message Manager Plus Mode is explained in chapter 11.)  
The FAX and F/T lights must be lit to turn on either Message Manager Mode or Message  
status  
FAX  
Voice  
Doc  
Record  
Erase  
Play  
TAD  
F/ T  
Manager Plus Mode.  
NOTE: The TAD Outgoing Message (TAD OGM) must be recorded before you can activate  
the Message Manager Mode (TAD mode).  
A) GETTING STARTED  
What Is the Message Manager Mode?  
The Message Manager is a large flexible memory to effectively manage your voice and fax  
messages, while you are out.  
This flexible memory can be used for voice messages, fax messages or a combination that  
stores both types on a “first come first served” basis.Any fax or voice message that is stored  
in the memory can be retrieved from a remote location.  
10-1  
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MESSAGE MANAGER MODE SETTINGS (Only for FAX 1030 Plus)  
What Do I Want the Message Manager to Do?  
There are six ways to allocate the flexible Message Manager memory, depending upon  
which best fits your needs.  
You may need to use only one mode on a regular basis, but periodically change modes to  
meet high or low message days. The six modes are as follows:  
The factory setting is DOC.: OFF/VOICE: ON.  
Mode Settings at a Glance  
WHAT IT DOES  
MSG MANAGER MODE  
WHEN TO USE  
1) DOC.: ON  
VOICE: ON  
Both voice and fax messages will Use this mode when you wish to  
be stored on a first come first served store both fax and voice message  
basis in the memory. Either Fax in the memory. Erase your messages  
Forwarding or Paging and Remote frequently to keep memory  
Retrieval of voice and fax messages available for when you need it.  
is available.  
2) DOC.: ON  
Voice calls will be stored in your Use this mode when you need all  
external answering machine, which your Message Manager memory for  
must be connected to the fax fax messages or if you prefer the  
machine. The EXT TAD will sound quality of a tape recorder for  
answer all your calls. Paging for your voice messages.  
voice messages is not available.  
VOICE: EXT.  
(External Answering  
Machine is ON.)  
3) DOC.: ON  
VOICE: OFF  
Voice calls will not be stored.  
Fax message will be stored in the need to receive voice messages.  
memory.  
Use this mode when you do not  
4) DOC.: OFF  
VOICE: ON  
All available memory in the Use this mode if you wish to  
Message Manager will be used to retrieve voice messages from a  
store voice messages. Faxes will remote location, but can wait until  
print on paper. You can do Paging you are at the fax machine to get  
and Remote Retrieval of voice your fax messages.  
messages.  
5) DOC.: OFF  
VOICE: EXT.  
Fax messages will be received only Use this mode if you need more  
on paper, but will not be stored in voice memory than is available in  
the memory. Voice calls will not be the Message Manager or if you  
stored unless an external TAD is prefer the sound quality of a tape  
(External Answering  
Machine is ON.)  
connected to your fax machine.  
(See page 7-15)  
recorder.  
6) DOC.: OFF  
VOICE: OFF  
Fax messages will be received only Use this mode if you do not want to  
on paper, but will not be stored in use the Message Manager memory  
the memory. Voice calls will not be for receiving fax/voice messages, or  
stored in the memory either.  
if you want to use only Message  
Manager Plus mode.  
*
*
Use 2) DOC.: ON, VOICE: EXT. and 3) DOC.: ON, VOICE: OFF mode when you want all available  
memory to be used to store fax messages (for Fax Forwarding or Paging and Remote Retrieval). Keep  
Backup Printing turned ON to get a printed copy.  
Even when you set DOC.: OFF mode (4), (6), you can use Memory key and Broadcasting as usual.  
10-2  
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MESSAGE MANAGER MODE SETTINGS (Only for FAX 1030 Plus) - CHAPTER 10  
Flowchart Sequence of an Incoming Call  
Message Manager Plus Mode: OFF  
1) DOC.: ON  
VOICE: ON  
Incoming Call  
The caller must press  
your remote code to  
activate the fax  
machine.  
Fax reception is  
activated by the  
CNG Fax Tones  
automatically .  
Auto dial  
fax call  
Manual  
fax call  
REMOTE  
CODE  
*51  
TAD OGM is  
activated.  
Voice call  
The caller leaves a  
voice message in  
digital memory or  
hangs up.  
The fax message  
is received into  
memory.  
The fax message  
is received into  
memory.  
MEMORY  
The caller  
can also  
MEMORY  
MEMORY  
send a fax  
2) DOC.: ON  
VOICE: EXT.  
(External Answering Machine is ON.)  
Incoming Call  
The caller must press  
your remote code to  
activate the fax  
machine.  
Fax reception is  
activated by the  
CNG Fax Tones  
automatically.  
Auto dial  
fax call  
Manual  
fax call  
The external TAD  
OGM is activated.  
REMOTE  
CODE  
*51  
Voice call  
The fax message  
is received into  
memory.  
The caller leaves a  
voice message on  
the external TAD.  
The fax message  
is received into  
memory.  
MEMORY  
EXT.  
TAD  
MEMORY  
MEMORY  
3) DOC.: ON  
VOICE: OFF  
(Also, External Answering Machine is OFF.)  
Incoming Call  
Fax reception is activated automatically.  
The fax message is received into memory.  
MEMORY  
10-3  
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MESSAGE MANAGER MODE SETTINGS (Only for FAX 1030 Plus)  
Message Manager Plus Mode: OFF  
4) DOC.: OFF  
VOICE: ON  
Incoming Call  
The caller must press  
Fax reception is  
activated by the  
CNG Fax Tones  
automatically.  
REMOTE  
CODE  
*51  
Auto dial  
fax call  
Manual  
fax call  
your remote code to  
activate the fax  
machine.  
TAD OGM is  
activated.  
Voice call  
The caller leaves a  
voice message in  
digital memory or  
hangs up.  
The fax message  
is received on  
paper.  
The fax message is  
received on paper.  
The caller  
can also  
PAPER  
MEMORY  
PAPER  
send a fax  
5) DOC.: OFF  
VOICE: EXT.  
(External Answering Machine is ON.)  
Incoming Call  
The caller must press  
your remote code to  
activate the fax  
machine.  
Fax reception is  
activated by the  
CNG Fax Tones  
automatically.  
Auto dial  
fax call  
Manual  
fax call  
The external TAD  
OGM is activated.  
REMOTE  
CODE  
*51  
Voice call  
The fax message  
is received on  
paper.  
The caller leaves a  
voice message on  
the external TAD.  
The fax message  
is received on  
paper.  
PAPER  
EXT.  
TAD  
PAPER  
MEMORY  
6) DOC.: OFF  
VOICE: OFF  
Incoming Call  
Fax reception is activated automatically.  
The fax message is received on paper.  
PAPER  
10-4  
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MESSAGE MANAGER MODE SETTINGS (Only for FAX 1030 Plus) - CHAPTER 10  
Message Manager Plus Mode is ON, but No Access Command was Entered by the Caller:  
1) DOC.: ON  
VOICE: ON  
Incoming Call  
MSG MGR PLUS  
The caller must press  
your remote code to  
activate the fax  
machine.  
Fax reception is  
activated by the  
CNG Fax Tones  
automatically.  
OGM is activated,  
but no command  
was entered during  
the OGM  
Auto dial  
fax call  
Manual  
fax call  
REMOTE  
CODE  
*51  
Voice call  
The caller leaves a  
voice message in  
digital memory or  
hangs up.  
The fax message  
is received into  
memory.  
MEMORY  
The fax message  
is received into  
memory.  
The caller  
can also  
MEMORY  
MEMORY  
send a fax  
2) DOC.: ON  
VOICE: EXT.  
(External Answering Machine is ON.)  
Incoming Call  
The caller must press  
your remote code to  
activate the fax  
machine.  
Fax reception is  
activated by the  
CNG Fax Tones  
automatically.  
Auto dial The external TAD is  
Manual  
fax call  
REMOTE  
CODE  
*51  
activated.  
fax call  
Voice call  
The fax message  
is received into  
memory.  
The caller leaves a  
voice message on  
the external TAD.  
The fax message  
is received into  
memory.  
MEMORY  
EXT.  
TAD  
MEMORY  
MEMORY  
3) DOC.: ON  
VOICE: OFF  
Incoming Call  
(Also, External Answering Machine is OFF.)  
MSG MGR PLUS  
OGM is activated,  
but no command  
was entered during  
the OGM  
Fax reception is activated automatically.  
The fax message is received into memory.  
MEMORY  
10-5  
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MESSAGE MANAGER MODE SETTINGS (Only for FAX 1030 Plus)  
Message Manager Plus Mode is ON, but No Access Command was Entered by the Caller:  
4) DOC.: OFF  
VOICE: ON  
Incoming Call  
MSG MGR PLUS  
The caller must press  
your remote code to  
activate the fax  
machine.  
Fax reception is  
activated by the  
CNG Fax Tones  
automatically.  
REMOTE  
CODE  
*51  
OGM is activated,  
but no command  
was entered during  
the OGM  
Auto dial  
fax call  
Manual  
fax call  
Voice call  
The caller leaves a  
voice message in  
digital memory or  
hangs up.  
The fax message  
is received on  
paper.  
The fax message is  
received on paper.  
The caller  
can also  
PAPER  
MEMORY  
PAPER  
send a fax  
5) DOC.: OFF  
VOICE: EXT.  
(External Answering Machine is ON.)  
Incoming Call  
The caller must press  
your remote code to  
activate the fax  
machine.  
Fax reception is  
activated by the  
CNG Fax Tones  
automatically.  
Auto dial  
fax call  
Manual  
fax call  
The external TAD is  
activated.  
REMOTE  
CODE  
*51  
Voice call  
The fax message  
is received on  
paper.  
The caller leaves a  
voice message on  
the external TAD.  
The fax message  
is received on  
paper.  
PAPER  
EXT.  
TAD  
PAPER  
MEMORY  
6) DOC.: OFF  
VOICE: OFF  
Incoming Call  
MSG MGR PLUS  
OGM is activated,  
but no command  
was entered during  
the OGM  
Fax reception is activated automatically.  
The fax message is received on paper.  
PAPER  
10-6  
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MESSAGE MANAGER MODE SETTINGS (Only for FAX 1030 Plus) - CHAPTER 10  
The 3 Basic Steps to Turn the Message Manager Mode On  
You can ensure you receive messages by following these three steps.  
1. Setting the Message Store.  
2. Recording the Outgoing Message (TAD OGM).  
3. Activating the Message Manager Mode.  
Setting the Message Store  
Setting the Message Store is the first step in turning on the Message Manager Mode.  
Before you set the Message Store, make sure you carefully read the “Mode Settings at a  
Glance”. If you are using the Voice-on-Demand option, it is a good idea to set VOICE mode  
to ON. Then, if a caller does not enter a command during the Message Manager Plus OGM,  
the caller’s message will still be stored in the flexible memory for VOICE messages. Once  
you decide the mode that best suits your needs, follow the steps below.  
KEYS TO PRESS  
1. Press Menu.  
THE DISPLAY WILL SHOW:  
1.TEMP.SETTINGS  
2. Press 8.  
3. Press 1.  
8.SETUP TAD  
1.MESSAGE STORE  
DOC:OFF  
SELECT { } & SET  
DOC:ON  
4. Press Z(left arrow) or X(right  
arrow) repeatedly to select ON or  
OFF.  
Example: DOC:ON.  
5. Press Set.  
VOICE:ON  
SELECT { } & SET  
VOICE:ON  
6. Press Z(left arrow) or X(right  
arrow) repeatedly to select ON, OFF  
or EXT.  
Example: VOICE:ON.  
7. Press Set.  
1.MESSAGE STORE  
8. Press Stop to exit.  
10-7  
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MESSAGE MANAGER MODE SETTINGS (Only for FAX 1030 Plus)  
Recording the TAD Outgoing Message (TAD OGM)  
Recording your TAD OGM is the second step in turning on the Message Manager Mode.  
After you have set the Message Store, record your TAD OGM (DOC.: ON, VOICE: ON  
and DOC.: OFF, VOICE: ON modes). The type of OGM you select depends upon theAnswer  
Mode you have chosen. For the Message Manager Mode, you must select TAD OGM in  
Step 4 (not F/T OGM). You will not be able to turn on the Message Manager Mode (both  
FAX and F/T lights lit) until you have recorded an outgoing message for TAD OGM. For  
the best recording quality, speak with the microphone approximately 2 to 3 inches from  
your mouth (at slight angle). This will avoid recording feedback. Keep your outgoing message  
under 20 seconds. If you have more to say and need a short instruction, end with:  
“After the beep, please leave a message or send a fax, by pressing *51.”  
If callers tell you the *51 code does not work, find out if they waited to hear your fax  
machine respond with chirping tones before they pressed the Start key. If many of your  
callers have a problem sending to you and you have time within the 20 seconds, record a  
longer OGM:  
“Hi, this is  
. I can’t take your call right now. So after the beep, please leave a message  
or send a fax. To send a fax, press *51, wait for fax tones, then press Start.”  
NOTE: You can record a message to be played in the F/T (FAX/TEL) Mode telling callers  
how to send a fax. Of course, callers can not leave you a message in F/T mode, so  
don’t ask them to leave a voice message. To record a message for F/T mode you  
must select F/T OGM in Step 4. For example: “I can’t take your call right now.  
Please call again. To send a fax message, after the beep press *51.”  
THE DISPLAY WILL SHOW:  
KEYS TO PRESS  
1. Press Menu.  
1.TEMP.SETTINGS  
2. Press 8.  
3. Press 6.  
8.SETUP TAD  
6.OGM  
TAD MESSAGE  
SELECT { } & SET  
TAD MESSAGE  
4. Press Z(left arrow) or X(right  
arrow) repeatedly until you get the  
TAD MSG.  
5. Press Set.  
REC/ERASE/PLAY?  
RECORD OGM:00/20  
6. Press Record and then pick up the  
handset.  
10-8  
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MESSAGE MANAGER MODE SETTINGS (Only for FAX 1030 Plus) - CHAPTER 10  
7. Record a message shorter than 20  
RECORD OGM:15/20  
seconds.  
8. Press the Stop button.  
PLAYING OGM  
The recorded message is played  
automatically.  
TAD MESSAGE  
SELECT { } & SET  
9. Press Stop to exit.  
Activating the Message Manager Mode  
Now that you have selected the type of message store you need and recorded your outgoing  
message, you are ready to turn your Message Manager Mode on, when you leave your  
home or office.  
To activate Message Manager .....  
FAX  
Press Mode on the control panel until both the “FAX” and “F/T” lights are  
TAD  
on.  
F/ T  
...then you can easily identify the current Message Manager mode by viewing the TAD  
indicator lights.  
10-9  
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MESSAGE MANAGER MODE SETTINGS (Only for FAX 1030 Plus)  
B) GETTING YOUR MESSAGES  
How Will I Know Messages Have Been Received?  
Once you return home or to the office you can easily and quickly see if any voice or fax  
messages have been stored in the Message Manager. There are two ways to determine if  
messages are stored.  
(1) If the Voice and /or Doc indicator lights are flashing, there is a new message stored.  
(
means flashing.) Once a new voice message is played, the Voice indicator light  
stops flashing and stays on. And once a new fax message is printed, the Doc indicator  
light goes out.  
status  
Voice  
Doc  
Record  
Erase  
Play  
(2) The LCD display will indicate the total number of Voice and/or Doc messages and  
MEMO stored in Message Manager.  
VOICE:03 DOC:02  
MAIL BOX:1 345  
FOR YOUR INFORMATION  
What Happens When the Memory Is Full...  
If the memory becomes full when you have set your fax machine to Message Manager mode  
or Message Manager Plus mode, the machine will change to F/T mode automatically. (LED  
lights do not change.) In this mode, the fax machine can accept incoming faxes automatically.  
Voice-on-Demand is still available for callers, but they cannot gain access to Personal  
Mailboxes. Then, if your fax machine should run out of paper, the answer mode will shift  
automatically to manual mode. In manual mode the call is not answered, so your caller will  
know to try again later.  
Out of Recording Paper and Memory Full  
[Answer Mode] Message Manager Mode  
F/T Mode  
Manual Mode  
Out of Recording Paper  
and Memory Full  
Memory Full  
To make the most effective use of the memory, print out the Memory Status List (see chapter  
13) and select items which you no longer need to keep. These will be cleared, releasing the  
memory.  
10-10  
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MESSAGE MANAGER MODE SETTINGS (Only for FAX 1030 Plus) - CHAPTER 10  
Setting the ICM (Incoming Message) Recording Monitor Volume  
You can set the monitoring volume of incoming voice messages which are being recorded  
in Message Manager to OFF, LOW, MEDIUM or HIGH. The initial setting is LOW.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Press Menu.  
1.TEMP.SETTINGS  
6.TEL OPTIONS  
4.ICM REC.MONITR  
SPEAKER:LOW  
2. Press 6.  
3. Press 4.  
The display will alternate messages.  
SELECT { } & SET  
SPEAKER:OFF  
4. Use Z(left arrow) or X(right  
arrow) to select one of the settings,  
OFF, LOW, MEDIUM or HIGH.  
Example: OFF.  
5. Press Set.  
4.ICM REC.MONITR  
6. Press Stop to exit.  
10-11  
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MESSAGE MANAGER MODE SETTINGS (Only for FAX 1030 Plus)  
Playing an Incoming Voice Message (ICM) and Recorded Memo (or  
Memo Manager) / Printing an Incoming Fax Message  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
VOICE:03 DOC:02  
MAIL BOX:1 345  
MESSAGE 01/03  
1. Press Play.  
(Press Menu and then Play for  
Memo Manager.)  
- The machine will play first the  
ICM, then the Memo continuously  
from the oldest one in ICM/  
MEMO.  
- During the first second that the  
message plays, display shows the  
current message number/total  
number of messages.  
For one second, the machine will  
beep and the caller ID will flash  
on the display if it is received.  
- The ICM will start playing and the  
date and time it was recorded will  
appear on the display.  
9815550101  
14:00 09/12/1997  
- You can use Z(left arrow) to  
play the message again. If you  
press the arrow during the beeping  
before the message, the previous  
message will be played.  
- You can use X(right arrow) to  
skip to the next message.  
2. After playing all the ICM, the  
machine will ask you whether or not  
you wish to print any stored fax  
messages.  
PRINT DOC?  
1.YES 2.NO  
If users enter neither 1 or 2 here, the  
machine will not print fax messages.  
Example: 1.YES  
3. The machine will start printing fax  
messages stored in the Message  
Manager memory.  
PRINTING  
NOTE: You can change the speaker volume using Mode and Resolution. (See chap. 7.)  
10-12  
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MESSAGE MANAGER MODE SETTINGS (Only for FAX 1030 Plus) - CHAPTER 10  
FOR YOUR INFORMATION  
Erasing and Printing FAX Messages  
1. It is not possible to erase a single fax message, you can only erase all of them. (“All in  
One Erasing” in this chapter.)  
2. If you choose to erase all the fax messages, your fax machine will automatically print  
messages which have not yet been printed.  
Back-up Printing Option  
When you choose DOC.: ON in the Message Manager Mode, all incoming fax messages  
are stored into available memory. The factory setting for the “Back-up printing option” is  
set to ON, so you will also get a printed copy. If you change the back-up printing option to  
OFF as follows, the faxes are stored without a back-up copy:  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Press Menu.  
1.TEMP.SETTINGS  
8.SETUP TAD  
2. Press 8.  
3. Press 2.  
2.BACKUP PRINT  
BACKUP PRINT:ON  
SELECT { } & SET  
BACKUP PRINT:OFF  
4. Press Z(left arrow) or X(right  
arrow) to access the OFF setting.  
Example: OFF.  
5. Press Set.  
2.BACKUP PRINT  
6. Press Stop to exit.  
CallingYour Message Manager for Messages (See Remote Retrieval)  
If you have set your Message Manager to store incoming fax messages (via DOC.: ON  
mode), you have the ability to retrieve these fax messages from any remote group 3 facsimile  
machine.  
Of course you can also remotely retrieve your voice messages as well from any touch tone  
phone. (See this chapter for more information.)  
10-13  
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MESSAGE MANAGER MODE SETTINGS (Only for FAX 1030 Plus)  
C) ERASING YOUR MESSAGES  
Erasing Incoming Voice Messages, Fax Messages and Recorded  
Memo (or Memo Manager)  
There are two ways to erase voice messages and recorded memos: One by One Erasing and  
All in One Erasing.  
Fax messages can not be erased one at a time.  
One by One Erasing  
KEYS TO PRESS  
1. Press Play.  
THE DISPLAY WILL SHOW:  
MESSAGE 01/03  
(Press Menu and then Play for  
Memo Manager.)  
The machine starts to play.  
2. Press Erase when you hear 2 short  
beeps, which means the end of the  
ICM.  
ERASE THIS MSG.?  
1.YES 2.NO  
*
Be careful not to press Erase while  
the machine beeps to start playing  
next ICM, which will erase the next  
ICM before playing it.  
3. Press 1 to erase this message or 2 to  
exit the function.  
4. Press Stop to exit.  
All in One Erasing  
You can erase all incoming VOICE or DOCUMENT messages at once.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
VOICE:03 DOC:02  
ERASE ALL VOICE?  
SELECT { } & SET  
ERASE ALL DOC.?  
1. Press Erase. The display asks  
whether or not you want to erase.  
2. Press Z(left arrow) or X(right  
arrow) to select whether you want  
to erase all voice messages  
(VOICE), all document messages  
(DOC), or all messages (MSG).  
Example: ALL DOC.  
10-14  
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MESSAGE MANAGER MODE SETTINGS (Only for FAX 1030 Plus) - CHAPTER 10  
3. Press Set.  
ERASE ALL DOC.?  
1.YES 2.NO  
4. Press 1 to erase or 2 to cancel.  
VOICE:03 DOC:00  
D) CHANGE THE OUTGOING MESSAGE  
Playing Your Outgoing Message (OGM)  
KEYS TO PRESS  
1. Press Menu.  
THE DISPLAY WILL SHOW:  
1.TEMP.SETTINGS  
2. Press 8.  
3. Press 6.  
8.SETUP TAD  
6.OGM  
TAD MESSAGE  
SELECT { } & SET  
TAD MESSAGE  
4. Press Z(left arrow) or X(right  
arrow) to select either TAD MSG,  
F/T MSG or PAGING MSG.  
Example: TAD MSG.  
5. Press Set.  
REC/ERASE/PLAY?  
PLAYING OGM  
6. Press Play to start playing your  
outgoing message.  
7. Press Stop to exit.  
NOTE: You can change the speaker volume pressing Mode and Resolution. (See chap. 7.)  
10-15  
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MESSAGE MANAGER MODE SETTINGS (Only for FAX 1030 Plus)  
Erasing Your Outgoing Message (OGM)  
KEYS TO PRESS  
1. Press Menu.  
THE DISPLAY WILL SHOW:  
1.TEMP.SETTINGS  
8.SETUP TAD  
6.OGM  
2. Press 8.  
3. Press 6.  
TAD MESSAGE  
SELECT { } & SET  
TAD MESSAGE  
4. Press Z(left arrow) or X(right  
arrow) to select either TAD MSG,  
F/T MSG or PAGING MSG.  
Example: TAD MSG.  
5. Press Set.  
REC/ERASE/PLAY?  
ERASE OGM?  
6. Press Erase .  
1.YES 2.NO  
7. Press 1 to erase OGM.  
8. Press Stop to exit.  
REC/ERASE/PLAY?  
* Record a new Outgoing Message. (See the section “Recording the TAD Outgoing Message  
(TAD OGM)”.)  
10-16  
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MESSAGE MANAGER MODE SETTINGS (Only for FAX 1030 Plus) - CHAPTER 10  
E) MORE FEATURES  
Setting the Toll Saver  
Toll saver allows you to call your fax machine and hang up without paying for the call if  
you have no messages. The Message Manager will answer after only 2 rings if you do have  
incoming messages, and after 4 rings if you do not have messages. So, if it rings three times  
when you call for messages, hang up and avoid a call charge.  
The factory default setting for the Toll Saver feature is OFF. This feature will override your  
current Ring Delay setting if you set it to ON.  
If you want your Message Manager to answer within the number of rings you set in the  
Ring Delay function, turn Toll Saver OFF.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Press Menu.  
1.TEMP.SETTINGS  
8.SETUP TAD  
2. Press 8.  
3. Press 8.  
8.TOLL SAVER  
TOLL SAVER:OFF  
SELECT { } & SET  
TOLL SAVER:ON  
4. Press Z(left arrow) or X(right  
arrow) to select ON or OFF.  
Example: ON.  
5. Press Set.  
8.TOLL SAVER  
6. Press Stop to exit.  
10-17  
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MESSAGE MANAGER MODE SETTINGS (Only for FAX 1030 Plus)  
Setting the Maximum Time for Incoming Messages (ICM MAX. TIME)  
Although the initial setting on your fax machine for the maximum length of incoming voice  
messages is 35 seconds, you can adjust it. You have a choice of setting it from 35 seconds to  
60 seconds, at 5 second intervals. This time is also used for max. time of Personal Mailbox  
ICM, Memo and Memo Manager recording.  
KEYS TO PRESS  
1. Press Menu.  
THE DISPLAY WILL SHOW:  
1.TEMP.SETTINGS  
2. Press 8.  
3. Press 5.  
8.SETUP TAD  
5.ICM MAX.TIME  
MESSAGE 35 SEC  
SELECT { } & SET  
MESSAGE 40 SEC  
4. Press Z(left arrow) or X(right  
arrow) to select the maximum time  
for incoming messages, Personal  
Mailbox ICM, Memo and Voice  
Alarm recording.  
Example: 40 SEC.  
5. Press Set.  
5.ICM MAX.TIME  
6. Press Stop to exit.  
Playing OGM ON/OFF Setting  
If you set Playing OGM to ON, the recorded TAD or F/T MESSAGE is replayed if you  
change the receiving mode to TAD or F/T, respectively.  
The initial setting is ON. If you need not hear a replay, set your Playing OGM setting to  
OFF.  
KEYS TO PRESS  
1. Press Menu.  
THE DISPLAY WILL SHOW:  
1.TEMP.SETTINGS  
2. Press 8.  
8.SETUP TAD  
10-18  
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MESSAGE MANAGER MODE SETTINGS (Only for FAX 1030 Plus) - CHAPTER 10  
3. Press 7.  
7.PLAYING OGM  
PLAYING OGM:ON  
SELECT { } & SET  
4. Use Z(left arrow) or X(right  
PLAYING OGM:OFF  
arrow) to select the Playing OGM  
Setting ON or OFF.  
Example: OFF.  
5. Press Set.  
7.PLAYING OGM  
6. Press Stop to exit.  
Recording a Memo  
You can record a memo in your fax machine for someone who also uses it in your home or  
office.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
1. Press Record and then pick up the  
REC.MEMO:00/40  
handset.  
2. Record your memo (up to ICM  
MAX. TIME).  
REC.MEMO:20/40  
VOICE:01 DOC:00  
3. Press Stop.  
To play a Memo see the section Playing an Incoming Voice Message (ICM) and Recorded  
Memo.  
To erase a Memo see the section Erasing Incoming Voice Messages, Fax Messages, and  
Recorded Memo.  
10-19  
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MESSAGE MANAGER MODE SETTINGS (Only for FAX 1030 Plus)  
F) PAGING/FAX FORWARDING  
Paging/Fax Forwarding  
Message Manager mode provides the additional option of either Paging or Fax Forwarding  
after voice and fax messages have been received into the memory.  
How paging works (Paging on)  
How fax forwarding works (Fax Forward on)  
Incoming voice or fax  
Incoming fax  
The voice or fax is stored in the message  
manager memory.  
The fax is stored in the message  
manager memory.  
Paging function activated.  
Fax forwarding function activated.  
The fax will dial the registered pager  
telephone number.  
The registered fax forwarding number  
is dialled.  
Once connected the machine sends  
the fax CalliNG tone to another fax.  
The fax will send Paging MSG for 50  
seconds after dialling.  
The fax sends stored faxes from  
memory to this location.  
NOTICE  
1. You can only activate either paging or fax forwarding; they are very similar features  
and cannot be used simultaneously.  
2. The paging feature cannot be used in two modes of the Message Manager; DOC:OFF/  
VOICE:EXT, and DOC:OFF/VOICE:OFF.  
3. If paging is ON, you will be paged every time a voice or fax message is received into  
memory.  
10-20  
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MESSAGE MANAGER MODE SETTINGS (Only for FAX 1030 Plus) - CHAPTER 10  
Recording the Paging OGM  
Before paging can work, you should first record the Paging OGM.  
KEYS TO PRESS  
1. Press Menu.  
THE DISPLAY WILL SHOW:  
1.TEMP.SETTINGS  
2. Press 8.  
3. Press 6.  
8.SETUP TAD  
6.OGM  
TAD MESSAGE  
SELECT { } & SET  
PAGING MSG.  
4. Press Z(left arrow) and X(right  
arrow) to select Paging Message.  
5. Press Set.  
REC/ERASE/PLAY?  
RECORD OGM:00/20  
RECORD OGM:15/20  
PLAYING OGM  
6. Press Record and then pick up the  
handset.  
7. Record a message (minimum 4,  
maximum 20 seconds).  
8. Press Stop.  
The recorded message is played back  
automatically.  
PAGING MSG.  
SELECT { } & SET  
9. Press Stop to exit.  
10-21  
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MESSAGE MANAGER MODE SETTINGS (Only for FAX 1030 Plus)  
Setting the Paging and Registering Paging Number  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1.TEMP.SETTINGS  
8.SETUP TAD  
3.FAX FWD/PAGING  
OFF  
1. Press Menu.  
2. Press 8.  
3. Press 3.  
SELECT { } & SET  
PAGING  
4. Press Z(left arrow) and X(right  
arrow) to select PAGING.  
5. Press Set.  
PAG#:  
ENTER & SET  
PAG#:1800_  
6. Enter a paging number up to 20  
digits. (This is the telephone number  
to which your fax must call).  
Example: 1800.  
7. Press Set.  
3.FAX FWD/PAGING  
8. Press Stop.  
10-22  
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MESSAGE MANAGER MODE SETTINGS (Only for FAX 1030 Plus) - CHAPTER 10  
Setting the Fax Forwarding and Registering Fax Forwarding Number  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Press Menu.  
1.TEMP.SETTINGS  
8.SETUP TAD  
3.FAX FWD/PAGING  
OFF  
2. Press 8.  
3. Press 3.  
SELECT { } & SET  
FAX FORWARD  
FWD#:  
4. Press Z(left arrow) and X(right  
arrow) to select FAX FORWARD.  
5. Press Set.  
ENTER & SET  
WD#:18005551234_  
6. Enter a fax forwarding number up  
to 20 digits.  
Example: 18005551234.  
7. Press Set.  
3.FAX FWD/PAGING  
8. Press Stop to exit.  
FOR YOUR INFORMATION  
Memory Back-up of Message Manager Memory  
After you plug in the electrical cord, it will take a few days to charge the battery for memory  
backup of the Message Manager memory. It will retain memory for several hours at full  
charge after a power interruption occurs.  
10-23  
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MESSAGE MANAGER MODE SETTINGS (Only for FAX 1030 Plus)  
G) REMOTE RETRIEVAL  
What Is Remote Control Access?  
When you leave your home or office, you can turn on your Message Manager to receive  
voice and/or fax messages. But if you would like to deactivate the Message Manager or  
activate certain Message Manager features you can control and program your fax by remote  
control. You can call your fax from any touch tone phone, enter your remote control code,  
followed by programming commands.  
Setting the Remote Access Code  
The initial setting for the remote control code on your new fax is “159*”.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Press Menu.  
1.TEMP.SETTINGS  
8.SETUP TAD  
2. Press 8.  
3. Press 4.  
4.REMOTE ACCESS  
ACCESS CODE:159*  
ACCESS CODE:160*  
4. Enter a three digit number 000 to  
998. The last digit, an asterisk, can  
not be changed.  
Example: 160*.  
The three digit number must not be  
the same as the remote activation  
code. (See chap. 7.)  
5. Wait for two seconds.  
4.REMOTE ACCESS  
6. Press Stop to exit.  
Helpful Hints  
Change the remote control code and use it as a “secret password” to limit access to your Message  
Manager. (Avoid using the same number as your emergency services).  
When you use the Remote Access Code, you must press all four keys (three-digit number plus *).  
10-24  
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MESSAGE MANAGER MODE SETTINGS (Only for FAX 1030 Plus) - CHAPTER 10  
How to Use Remote Access and Control Codes  
1. Call from a touch tone phone or pocket tone dialler.  
2. Enter your fax machine’s number.  
3. Enter your Remote Access Code immediately after your fax machine answers with a  
beep and before any OGM is played.  
4. If you hear a long beep, it means your machine has received messages:  
One long beep:  
Received FAX message(s).  
Two long beeps: Received TAD message(s).  
Three long beeps: Received both FAX and TAD message(s).  
If you do not hear any long beeps, it means your fax machine did not receive message(s).  
5. Next you will hear a series of two short beeps, during which you can enter a Remote  
Control Command.  
6. Enter a Remote Control Command.  
7. After finishing one command, you can enter the next command during another series of  
two short beeps.  
8. Press 90 to exit remote control.  
If you perform a wrong operation, you will hear three short beeps.  
If you wait more than 30 seconds during the series of two short beeps, your machine will  
disconnect the line.  
Remote Retrieval  
If you have set your Message Manager to store incoming fax messages (via DOC.: ON  
mode), you have the ability to retrieve these fax messages from any remote group 3 facsimile  
machine.  
Of course you can also remotely retrieve your voice messages as well from any touch tone  
phone or from any phone if you use a pocket tone dialler.  
Remote fax and voice retrieval is accomplished via remote control access commands, which  
are described in the remainder of this chapter.  
FOR YOUR INFORMATION  
When to Press the Remote Access Code  
At the point just after the line has connected and you hear a beep, you should enter the  
remote activation access code from a touch-tone phone. In the MANUAL mode, you can  
still connect by waiting for about 100 seconds, and then pressing the Remote Access code  
within 30 seconds.  
10-25  
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MESSAGE MANAGER MODE SETTINGS (Only for FAX 1030 Plus)  
Remote Control Commands  
You can control your fax machine by remote control command.  
Remote control command  
Detail Operation  
After one long beep, the machine plays ICM, Memo and Memo Manager.  
91  
Playing voice messages  
Press 1 while listening to an ICM, Memo or Memo Manager message to play it  
again. If you press 1 before a message, you will hear the previous message.  
1 Z(Skip back)  
During playing ICM, Memo and Memo Manager, you can skip to next message.  
Stop playing ICM, Memo and Memo Manager.  
2 X(Skip next)  
9 Stop Playing  
Record Memo  
After one long beep, you can record a memo.You can stop recording by pressing  
9.  
92  
93  
If you hear one long beep, the erase is accepted. If you hear three short beeps,  
you cannot erase because all voice messages have not been played, or there is  
Erase all ICM & Memo  
no voice message to erase.  
*This code erases all recorded messages, not one by one.  
94  
Play and Record OGM  
in memory  
The machine plays the selected OGM. You can stop playing OGM by pressing  
9.  
1 Play  
1 TAD MSG  
2 F/T MSG  
3 PAGING MSG  
1 TAD MSG  
2 F/T MSG  
After one long beep, you can record the selected OGM. You will hear the OGM  
message played once. You can stop recording the message by pressing 9.  
2 Record  
3 PAGING MSG  
If you hear one long beep, the change is accepted. If you hear three short beeps,  
you cannot change it because the conditions (ex. registering paging number)  
95  
Changing Fax Forwarding  
/Paging setting  
has not been completed. You can register your fax forwarding number by using  
4. FAX FWD No.. Once you have registered the number, the machine will  
1 OFF  
automatically turn to “FAX FWD:ON” mode. Then receive a Memory Status  
List by entering 961. After you make sure that the Fax Forwarding number you  
registered is correct in the List, enter the confirmation command 955. Now the  
machine will start Fax Forwarding.  
2 Fax Forwarding  
3 Paging  
4 FAX FWD No.  
5 FWD No. Confirm  
Retrieve FAX  
96  
You must call from a remote fax machine in order to receive a report or stored  
fax messages.  
1 Memory Status List  
2 00  
Retrieve all FAX  
2 “MSG No.” 00  
Retrieve by MSG  
number  
If you hear one long beep, you can erase fax message in the memory.  
3 Erase FAX in the  
memory  
You can check whether your fax machine has received any DOCUMENT or  
VOICE messages. If yes, you will hear one long beep. If no, you will hear three  
short beeps.  
97  
98  
Check the receiving status  
1 DOC  
2 VOICE  
Change Answer Mode  
1 TAD  
If you hear one long beep, you can change it. If you hear three short beeps, you  
cannot change it. (ex. There is no TAD MSG when you want to change to TAD  
mode.)  
2 F/T  
3 FAX  
90  
Exit  
After a long beep, you can exit remote control.  
10-26  
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MESSAGE MANAGER MODE SETTINGS (Only for FAX 1030 Plus) - CHAPTER 10  
How to Receive the Memory Status List and Retrieve a Fax Message  
Remotely  
You can check if you have any stored fax messages to retrieve in the Memory Status List  
first. Then you can retrieve them from your fax machine remotely.  
1. Pick up the handset of a remote fax machine.  
2. Dial your fax machine’s number.  
3. Enter your four-digit Remote Access Code (e.g. 159*) when your fax machine answers  
with a beep.  
4. Press 961 during a series of two short beeps.  
5. Press Start after you hear the tone and hold the handset.  
- If you wish to receive only the MEMORY STATUS LIST, replace the handset after  
pressing Start.  
6. Now you will receive a “MEMORY STATUS LIST” (see chap. 13).  
7. When the MEMORYSTATUS LIST is printed, you will hear a series of two short beeps.  
8. Press 96 2 as soon as you hear two (2) short beeps.  
After 96 2, enter the two-digit message numbers from the Memory Status List (ex. 01)  
and end by pressing 00 .  
ex.) To receive NO.1 and NO.2 messages, press 96 2 01 02 00.  
If you want to retrieve all messages,simply press 00.  
ex.) To retrieve all fax messages, press96 2 00.  
9. Press Start after you hear the tone.  
10. Replace the handset. Now your fax messages will be printed.  
How to Change Fax Forwarding Number Remotely  
1. Pick up the handset of a remote fax machine.  
2. Dial your fax machine’s number.  
3. Enter your four-digit remote control access code (e.g. 159*) when your fax machine  
answers.  
4. Press 954 during a series of two short beeps.  
5. Enter new Fax Forwarding number by using number keys (up to 20 digits).  
- You cannot register *and # as dial numbers. Use # to make a pause between the dial  
numbers.  
6. Press ## after entering new Fax Forwarding number.  
7. Press 961 during a series of two short beeps.  
8. Press Start after you hear the fax tone and hold the handset.  
9. Now you can receive “MEMORY STATUS LIST” (see chap. 13). Look at the LIST,  
and make sure the new Fax Forwarding number you registered in Step 5 is correct.  
10. If the new number is correct, press 955 to confirm the number when a series of two  
short beeps starts sounding.  
- If it is incorrect, press 954 during a series of 2 short beeps and enter a correct number  
again (back to Step 4).  
11. Replace the handset. Now your fax machine is ready to activate Fax Forwarding.  
10-27  
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MESSAGE MANAGER MODE SETTINGS (Only for FAX 1030 Plus)  
WARNING!  
There are some fax machines which, having completely received the MEMORY STATUS  
LIST from your fax machine, will give an audible “HANDSET UP” or similar alarm, if you  
keep the line held in readiness for the next command.  
In such cases, it may be possible to clear the alarm and enter the next command (e.g. “962”  
for the RETRIEVE), by pressing the Stop once or twice on the receiving machine during the  
alarm beeping time. If this doesnt work, simply replace the handset, pause, and redial the  
call, using then the “962” command after your fax machine answers and accepts your  
remote access code.  
H) MEMO MANAGER  
Memo Manager  
This function can help you manage your work schedule. With this function, you can record  
your schedule of events for the following week on your fax machine and have your fax  
machine alert you at scheduled times. The fax machine will play a recorded voice message  
(which you store) to remind you of your appointment or schedule. For each appointment  
reminder, you record a voice message and key in the date and time you wish the message to  
be played. When the set time comes you will hear the message played back on the fax  
machine. It’s a great tool for keeping important appointments.  
Setting the Memo Manager  
You can start setting your Memo Manager by pressing Menu and Record. You need to  
enter 3 pieces of information for setting the Memo Manager : 1) day, 2) time, and 3) voice  
message. To record a voice message, speak into the microphone. You can set up to one  
week’s worth of Memo Manager messages.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Press Menu.  
ENTER NO. & SET  
MEMO MANAGER  
2. Press Record when the LCD  
shows:  
“ENTER NO. & SET”.  
3. Wait for 2 seconds.  
SET DAY=TODAY  
SELECT { } & SET  
10-28  
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MESSAGE MANAGER MODE SETTINGS (Only for FAX 1030 Plus) - CHAPTER 10  
4. Press Z(left arrow) or X(right  
SET DAY=SAT  
arrow) to select a day.  
Example: If today is Wednesday, you  
can choose from: TODAY,  
TOMORROW,  
FRIDAY,  
SATURDAY, SUNDAY, MONDAY,  
TUESDAY.  
Example: SAT.  
5. Press Set.  
SET TIME=15:25  
SET TIME=20:00  
PRESS RECORD KEY  
REC.MSG.:01/40  
REC.MSG.:18/40  
09/12 15:26 FAX  
The current time will be displayed.  
6. Enter the time in 24-hour format.  
Example: 20:00 (8:00 P.M.)  
7. Wait for 2 seconds  
8. Press Record and then pick up the  
handset.  
9. Speak your Voice Message (up to  
ICM MAX. TIME).  
10. Press Stop to exit.  
Helpful Hints  
You can record Memo Manager Messages to help you manage your workload even when your  
memory is not set for “VOICE: ON” in Message store.  
NOTICE  
If you press Clear while you are recording a voice message, the voice message being  
recorded will be cancelled. Also, the entire entry including the day and time will be  
deleted.  
If you dont press Record within 2 seconds (i.e. while the LCD displays “ENTER NO. &  
SET”) after you press Menu, you will not be able to enter the schedule.  
The number of entries in your schedule will not be counted in the total of incoming calls  
on your TAD. Consequently, the LCD will display the date and time after you enter the  
schedule.  
10-29  
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MESSAGE MANAGER MODE SETTINGS (Only for FAX 1030 Plus)  
FORYOUR INFORMATION  
Recording Voice Messages for the Memo Manager  
You can set the maximum recording length for a voice message, from 35-60 seconds.  
Use Function menu 8-5. This setting also applies to incoming messages, and memos.  
You can enter up to 99 entries of Memo Manager messages, and a combined total of 99  
entries of incoming messages and memos.  
Examples of Memo Manager messages:  
“ Theres a meeting in the conference room on 7th Nov. at 1:30 PM”  
“ Call Mr. Johnson at ABC Trading Co. on 8th Nov. at 2:00 PM”  
“ Dentist Appointment on 9th Nov. at 10:00 AM”  
“ Mr. Brown, could you please attend the sales meeting in the conference room on 10  
Nov., at 4:00 PM?”  
When you call your fax machine from a remote location to play back your schedule of  
events, you will not be able to see the display for the dates and times in the Memo Manager,  
so its a good idea to mention the dates and times when you record the voice messages.  
How Will the Memo Manager Perform When the Set Time Comes…  
If you have the Memo Manager set at Monday, 15:26, the following will happen:  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. The set time appears, a beep follows  
and you will hear the voice message  
played once.  
MONDAY  
15:26  
2. The playback of the voice message  
finishes.  
1.REPEAT 2.QUIT  
MEMO MANAGER  
3. If you want to hear the voice  
message again, press 1, if not, press  
2.  
09/12 15:26 FAX  
Example: Press 2 key.  
- If you don’t press 1 or 2 after 10  
seconds, the machine will simply  
return to its normal idle position  
and display the date and time.  
10-30  
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MESSAGE MANAGER MODE SETTINGS (Only for FAX 1030 Plus) - CHAPTER 10  
NOTICE  
If you want to stop the beeping or stop playing a Memo Manager message, press Stop.  
The Memo Manager message will not be played when you are sending or receiving a  
fax, using the phone, receiving a fax into the memory or when one of the Message Manager  
functions is operating. However, the voice message will be played once these activities  
are finished.  
The Memo Manager message will not automatically be cleared after it has been activated/  
played. If the machine discovers that you have a Memo Manager message with a time  
earlier than the present due to the change of the current date and time, it will immediately  
play the schedule once and then erase it.  
If you have two entries in your schedule with the same date and time, they will play one  
after the other.  
Using the Memo Manager: Playing entries, Erasing entries one by  
one, Erasing all at once  
Once you press Menu, be ready to press Play, or Erase immediately, depending upon whether  
you want to play an entry or erase everything. For instructions on how to play and how to  
erase, refer to the instructions in the ICM, Memo section. When you play an entry, the  
display will show you the date and time of your scheduled entries. You can delete entries  
one by one, the same way you would do so for incoming messages or memos: press Erase  
while playing an entry.  
NOTICE  
If you dont press Play or Erase within 2 seconds (i.e. while the LCD displays “ENTER  
NO. & SET”) after you press Menu, you will not be able to play back or delete entries.  
If you dont press Menu, and just press Play, you will only be able to hear incoming  
messages and memos. You wont be able to hear the Memo Manager messages.  
If you dont press Menu, and just press Erase, you will only be able to delete incoming  
messages and memos. Memo Manager messages will not be deleted.  
Remote Control of the Memo Manager  
When you are on the road, you can call your fax machine and play back your Memo Manager  
messages. (See the list for Remote Control Commands)  
NOTICE  
You cannot set the Memo Manager by remote control.  
Also, note that you will only be able to hear the recorded Memo Manager message. You  
will not be able to see the dates and times of the schedule on the display, so its a good  
idea to record important dates and times as part of your Memo Manager messages  
when you first record them.  
10-31  
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MESSAGE MANAGER PLUS SETTINGS (Only for 1030 Plus) - CHAPTER 11  
Chapter 11. MESSAGE MANAGER PLUS  
SETTINGS (Only for FAX 1030 Plus)  
A) GETTING STARTED  
What is Message Manager Plus?  
As an additional enhancement of the Message Manager, the Message Manager Plus provides  
you with the Personal Mailbox & Voice-on-Demand features.  
You can easily set up all of the above functions in the Menu as well as turning the Message  
Manager Plus on or off.  
Using the Message Manager Plus will have no effect on the standard Message Manager  
functions.  
Incoming Call  
TAD OGM  
MSG MGR PLUS: OFF  
MSG MGR  
FEATURES  
Incoming Call  
MSG MGR PLUS  
MODE  
MAIL BOX OGM  
MSG MGR PLUS OGM  
MSG MGR PLUS: ON  
VOICE ON  
DEMAND OGM  
MSG MGR  
FEATURES  
What Voice-on-Demand Does  
The Voice-on-Demand allows you to store voice messages into the memory boxes,  
respectively. People calling to your fax machine can gain selective access to certain messages.  
This fax machine has up to 50 Voice-on-Demand memory boxes. You can use the memory  
boxes to provide callers with more information automatically and effectively, without  
answering the call yourself.  
11-1  
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MESSAGE MANAGER PLUS SETTINGS (Only for FAX 1030 Plus)  
NOTICE  
Your Message Manager Plus and Standard Message Manager combined have a total capacity  
of 30 minutes of voice messages or up to 50 pages of fax messages. The memory is a flexible  
dynamic memory, so when you use a combination of Voice-on-Demand and Personal Mailbox,  
the memory will be used on a first come, first served basis. Although the Voice-on-Demand  
function allows you to enter message numbers from 01 to 50, you are still limited by the 30  
minutes or up to 50 page total capacity. The flexibility of numbers will let you categorise  
your messages with a numbering system. For example: 01:"directions to your office", 10 -  
19: "product information", 20 -24: "price lists", 30 - 33: "sale events", etc..  
FOR YOUR INFORMATION  
Application examples of Voice-on-Demand feature  
For smaller-scale business stores or offices:  
Using the Voice-on-Demand, you can store  
your new product news in memory box 01,  
your price information in memory box 02,  
your shipment schedule in memory box 03, and  
the lineup of all your product family in memory box 04.  
To set up Voice-on-Demand, verbally record the Guidance OGM 1 and Guidance OGM 2  
and turn on the Message Manager Plus.  
When customers call you, the recorded Guidance OGM 1 and 2 will allow them access to  
the memory boxes containing the information they want. The customers can extract  
information as a voice message, even if no one is present in your office. It means that the  
fax machine automatically answers your customers’ calls.  
What the Personal Mailbox Does  
The personal mailbox feature allows callers to enter a confidential fax or voice message  
into the selected one out of five personal mailboxes (compartments).  
Each of those personal mailboxes can be accessed only with a pre-determined password, so  
that even if the fax machine is used by more than one person, this feature helps protect the  
privacy of the users.  
You must use the password to extract a confidential fax or voice message from your mailbox  
when you call from a remote fax machine.  
FOR YOUR INFORMATION  
Application Examples of Personal Mailbox  
For smaller-scale business stores or offices:  
In a business office where sales persons work out of the office, assign personal mailbox 01  
to Mr. A, 02 to Mrs. B, 03 to Ms. C, ... Customers with orders or inquiries can gain direct  
access to the appropriate person for a quicker response.  
For residential users:  
At home, assign personal mailbox 01 to Father, 02 to Mother, 03 to Daughter, 04 to Son, ....  
That way, all family members messages will be organised in a group for each person, for  
quick and easy retrieval.  
11-2  
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MESSAGE MANAGER PLUS SETTINGS (Only for 1030 Plus) - CHAPTER 11  
How the Caller Gains Access to theVoice-on-Demand Memory Boxes  
or Personal Mailboxes  
Callers can easily gain access to Voice-on-Demand memory box or Personal Mailbox while  
being guided by the 1st and 2nd Guidance OGMs below.  
Your Setting up Procedure  
Caller Access Route  
Incoming Call  
Setting up Step 4  
Turning on the Message Manager Plus  
(see page 11-14).  
1st Guidance OGM  
(for Message Manager Plus)  
Setting up Step 3  
02*  
01*  
Recording a 1st Guidance OGM* for  
Message Manager Plus  
2nd Guidance OGM  
(see page 11-12).  
for  
for  
Voice-on-  
Mailbox  
OGM  
Demand  
OGM  
Setting up Step 2  
Recording a 2nd Guidance OGM** for  
each, Voice-on-Demand or personal  
mailbox  
01*  
02*  
03*  
04*  
05*  
01*  
02*  
49* 50*  
(see page 11-8).  
5 mailbox  
compartments  
50 memory  
boxes  
(for fax/voice (for voice  
ICM) Information)  
Setting up Step 1  
Storing information in the memory  
boxes  
Step 1a: For Voice-on-Demand  
Recording voice information  
in a memory box  
(see page 11-4).  
Step 1b: For Personal Mailbox  
Setting up a password and  
recording  
a
personal  
mailbox OGM for the  
mailbox  
(see page 11-6).  
11-3  
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MESSAGE MANAGER PLUS SETTINGS (Only for FAX 1030 Plus)  
FOR YOUR INFORMATION  
* 1st Guidance OGM: (Message Manager Plus Outgoing Message)  
When the call is connected to your fax machine, the 1st Guidance OGM will tell the caller  
that he/she should press 01*or 02*for access to the 2nd Guidance OGM for Voice-on-  
Demand or mailbox, after the OGM.  
The OGM also will tell that callers can leave voice messages or fax messages by pressing  
the remote activation code after the OGM.  
** 2nd Guidance OGM: (Voice-on-Demand, Mailbox Outgoing Message)  
Next, the 2nd Guidance OGM will tell the caller the titles of information stored and their  
memory box numbers. For the mailbox, it will tell the assigned persons’ names and mailbox  
numbers.  
Access to the Target Memory Box:  
The caller can gain access to a memory box following the instructions of the 2nd Guidance  
OGM. For the mailbox, the caller can record his/her fax or voice message into the target  
mailbox after checking the name of the person assigned to that mailbox by the personal  
mailbox OGM.  
B) SETTING UP THE VOICE-ON-DEMAND  
Setting up Step 1a: for Voice-on-Demand  
Recording/Erasing/Playing Voice Information in a Memory Box  
Recording Voice Information in a Memory Box  
Voice information” is the outgoing voice message you are recording in a memory box as a  
selection available for your callers to hear.  
Record voice information for the callers as follows:  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Press Menu.  
1.TEMP.SETTINGS  
9.SETUP MM PLUS  
4.VOICE INFO  
2. Press 9.  
3. Press 4.  
4. Press Set.  
VOICE NO.:_  
5. Use the number keys to enter the  
desired memory box number.  
Example: 14  
VOICE NO.:14  
REC/ERASE/PLAY?  
6. Press Set.  
11-4  
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MESSAGE MANAGER PLUS SETTINGS (Only for 1030 Plus) - CHAPTER 11  
7. Press Record and then pick up the  
RECORD OGM:00/20  
handset.  
8. Record a message no longer than 20  
RECORD OGM:15/20  
seconds.  
9. Press Stop.  
PLAYING OGM  
The machine automatically will play  
back the recorded message.  
10. To record more messages, return to  
VOICE NO.:_  
step 4 above.  
To exit, press Stop.  
Erasing Voice Information in a Memory Box  
You can erase the voice information you have previously recorded in the memory boxes.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
REC/ERASE/PLAY?  
ERASE OGM?  
7. Press Erase in step 7 of the above  
procedure.  
1.YES 2.NO  
9. Press 1 then the machine will erase  
the voice information you recorded  
in memory box 14.  
The machine status will return to  
step 6 above.  
REC/ERASE/PLAY?  
NOTICE  
If you modify or erase the stored voice information, be sure to make any necessary changes  
in the related guidance OGMs (see Setting up Step 2 and 3).  
11-5  
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MESSAGE MANAGER PLUS SETTINGS (Only for FAX 1030 Plus)  
Playing Voice Information in a Memory Box  
To check the outgoing voice messages you have recorded previously in the memory boxes  
you can play back your voice information.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
REC/ERASE/PLAY?  
PLAYING OGM  
7. Press Play in step 7 of the above  
procedure.  
The machine will play back your  
voice information stored in memory  
box 14.  
The machine status will return to  
step 4 above.  
VOICE NO.:_  
NOTE: You can change the speaker volume pressing Mode and Resolution. (See chap. 7).  
C) SETTING UP THE PERSONAL MAILBOX  
Setting up Step 1b: for Personal Mailbox  
Setting up a Password and Recording a Personal Mailbox OGM for the Mailbox  
Set up a password and record a personal mail box OGM for the callers. Five mailboxes are  
available. Fax messages will be received into each memory box and will not be printed  
unless the owner of the memory box prints it intentionally.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Press Menu.  
1.TEMP.SETTINGS  
9.SETUP MM PLUS  
3.MAIL BOX  
2. Press 9.  
3. Press 3.  
4. Press Set.  
BOX NO.:01  
SELECT { } & SET  
BOX NO.:02  
5. Press Z(left arrow) or X(right  
arrow) to show the target mailbox  
number.  
Example : 02.  
11-6  
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MESSAGE MANAGER PLUS SETTINGS (Only for 1030 Plus) - CHAPTER 11  
6. Press Set.  
PASSWORD:XXXX  
7. Enter the desired 4-digit code as your  
password.  
Example: 1768.  
PASSWORD:1768  
REC/ERASE/PLAY?  
8. Press Record and then pick up the  
handset.  
RECORD OGM:00/20  
9. Record a personal mailbox OGM.  
RECORD OGM:15/20  
The OGM should tell callers your  
name and that the machine can  
receive either voice or fax  
messages. (For a message example,  
see the next page.)  
10.Press Stop.  
PLAYING OGM  
The machine automatically will play  
back the recorded message.  
The machine status will return to  
step 4 above. You can continue and  
enter the next password and personal  
BOX NO.:02  
mailbox OGM.  
SELECT { } & SET  
Changing a Password  
You can change the password that you have stored before.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
BOX NO.:02  
6. When you press Set in step 6 in the  
above procedure, the display will ask  
you if you wish to change the pre-  
determined password or not.  
PASSWORD:XXXX  
1.CHANGE 2.QUIT  
PASSWORD:XXXX  
7. Press 1.  
11-7  
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MESSAGE MANAGER PLUS SETTINGS (Only for FAX 1030 Plus)  
8. Enter your old password that you  
PASSWORD:1768  
have stored.  
Example: 1768.  
- If you enter a wrong password, the  
machine will beep. Enter the  
correct password again.  
PASSWORD:1769  
(
(
)
)
- If you enter wrong passwords for  
3 times, the machine will return  
to the date and time display  
automatically.  
09/12 15:27 FAX  
- If you enter the correct password,  
the display will ask you to enter a  
new password.  
PASSWORD:XXXX  
9. Enter the 4-digit code as your new  
password.  
PASSWORD:2001  
Example: 2001.  
10. Press Set.  
REC/ERASE/PLAY?  
11. Press Stop.  
Message Example  
For Personal Mailbox assigned to Michael Storm:  
Hi. This is Michael Storm. If you have a confidential message for me, please record it after  
the beep. If you wish to send a fax, press the start button after the beep. Thank you.  
Setting up Step 2: Recording/Erasing/Playing the 2nd Guidance OGM  
for each Voice-on-Demand and Personal Mailbox  
The 2nd Guidance OGM is the second outgoing message your callers will hear after they  
have chosen either voice-on-demand or personal mailbox. It must list the access numbers  
and identifying name of each compartment within that group (for example, within the voice-  
on-demand group.).  
It also must tell callers that he/she can retrieve several voice-on-demand files at once during  
the same call by entering the two- digit box number continuously with *at the end of the  
commands.  
Recording an OGM  
Have you stored or recorded the messages you want for your callers? If you have, then,  
record a 2nd Guidance OGM for each voice-on-demand or personal mailbox you have  
already set up.  
11-8  
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MESSAGE MANAGER PLUS SETTINGS (Only for 1030 Plus) - CHAPTER 11  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Press Menu.  
1.TEMP.SETTINGS  
9.SETUP MM PLUS  
2.OGM  
2. Press 9.  
3. Press 2.  
4. Press Z(left arrow) or X(right  
MSG MGR PLUS  
SELECT { } & SET  
MAIL BOX  
arrow) key to show the target OGM.  
Example: MAIL BOX.  
Pressing the X key will cycle  
forward through “MAIL BOX”,  
“VOICE ON DEMAND” and  
“MSG MGR PLUS”.  
VOICE ON DEMAND  
(
)
(Do not select “MSG MGR PLUS”  
here, since it is for a guidance  
OGM described in Setting up Step  
3.)  
5. Press Set.  
REC/ERASE/PLAY?  
RECORD OGM:00/50  
RECORD OGM:15/50  
6. Press Record and then pick up the  
handset.  
7. Record a message no longer than 50  
seconds.  
*
The recorded message is played automatically.  
11-9  
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MESSAGE MANAGER PLUS SETTINGS (Only for FAX 1030 Plus)  
Message Example  
2nd Guidance OGM for the voice-on-demand:  
“This is voice-on-demand. Enter 01*for our product information, enter 02*for price  
information and 03*for our shipment schedule. To order our products, use our personal  
mailbox service on this same line. Thank you for calling.”  
2nd Guidance OGM for the mailbox:  
“Thank you for your call. If you want to leave a confidential fax or voice message, after the  
beep press: 01*for Mr. A’s mailbox, 02*for Mr. Bs mailbox, and 03*for Mr. Cs mailbox.”  
Erasing an OGM  
You can erase the 2nd level OGMs you have recorded.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Press Menu.  
1.TEMP.SETTINGS  
9.SETUP MM PLUS  
2.OGM  
2. Press 9.  
3. Press 2.  
MSG MGR PLUS  
SELECT { } & SET  
MAIL BOX  
4. Press Z(left arrow) or X(right  
arrow) key to select the type of OGM  
to be erased among MAIL BOX or  
VOICE ON DEMAND.  
Example: MAIL BOX.  
5. Press Set.  
REC/ERASE/PLAY?  
ERASE OGM?  
6. Press Erase.  
1.YES 2.NO  
7. Press 1.  
The machine will erase the mailbox  
OGM.  
The machine status will return to  
step 5 above.  
REC/ERASE/PLAY?  
11-10  
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MESSAGE MANAGER PLUS SETTINGS (Only for 1030 Plus) - CHAPTER 11  
Playing an OGM  
To confirm the OGMs you have recorded, you can play back the 2nd guidance OGMs.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Press Menu.  
1.TEMP.SETTINGS  
9.SETUP MM PLUS  
2.OGM  
2. Press 9.  
3. Press 2.  
MSG MGR PLUS  
SELECT { } & SET  
VOICE ON DEMAND  
4. Press Z(left arrow) or X(right  
arrow) key to select the type of OGM  
to be played either MAIL BOX or  
VOICE ON DEMAND.  
Example: VOICE ON DEMAND.  
5. Press Set.  
REC/ERASE/PLAY?  
PLAYING OGM  
6. Press Play.  
The machine will play back the  
voice-on-demand OGM.  
The machine status will return to  
step 3 above.  
VOICE ON DEMAND  
SELECT { } & SET  
NOTE: You can change the speaker volume pressing Mode and Resolution. (See chap. 7).  
11-11  
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MESSAGE MANAGER PLUS SETTINGS (Only for FAX 1030 Plus)  
Setting up Step 3: Recording/Erasing/Playing the 1st Guidance OGM  
(Message Manager Plus OGM)  
You will record the 1st Guidance OGM. It is the first outgoing message your callers will  
hear. It must tell them to select the option for either Voice-on-Demand or Personal Mailbox.  
Recording the Message Manager Plus OGM  
Have you finished Setting up Steps 1 and 2? If so, you are ready to record the 1st guidance  
OGM.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Press Menu.  
1.TEMP.SETTINGS  
9.SETUP MM PLUS  
2.OGM  
2. Press 9.  
3. Press 2.  
MSG MGR PLUS  
SELECT { } & SET  
MSG MGR PLUS  
4. Make sure that “MSG MGR PLUS”  
is displayed.  
If not, press Z(left arrow) or X  
(right arrow) key to show “MSG  
MGR PLUS”  
5. Press Set.  
REC/ERASE/PLAY?  
RECORD OGM:00/50  
RECORD OGM:15/50  
6. Press Record and then pick up the  
handset.  
7. Record a message.  
*
The recorded message is played automatically.  
11-12  
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MESSAGE MANAGER PLUS SETTINGS (Only for 1030 Plus) - CHAPTER 11  
Message example  
This is ABC Company. At the moment, we cannot answer your call. If you wish to leave a  
confidential message for one of us, enter 01*. You can leave a voice message after the beep  
or send a fax message by entering *51 after the beep; (see chap. 7). If you want to listen to  
our product information on the phone, enter 02*. Thank you for your call.  
Erasing the Message Manager Plus OGM  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
REC/ERASE/PLAY?  
ERASE OGM?  
6. Press Erase in step 6 in the above  
procedure.  
1.YES 2.NO  
7. Press 1 then the machine will erase  
the Message Manager Plus OGM.  
The machine status will return to  
step 5 above.  
REC/ERASE/PLAY?  
Playing the Message Manager Plus OGM  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
REC/ERASE/PLAY?  
PLAYING OGM  
6. Press Play in step 6 in the above  
procedure.  
The machine will play back the  
Message Manager Plus OGM.  
The machine status will return to  
step 3 above.  
MSG MGR PLUS  
SELECT { } & SET  
NOTE: You can change the speaker volume pressing Mode and Resolution. (See chap. 7).  
11-13  
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MESSAGE MANAGER PLUS SETTINGS (Only for FAX 1030 Plus)  
Setting up Step 4:Turning on the Message Manager Plus  
Have you finished Setting up Steps 1 through to 3? If so, you are at the final step to turn on  
the Message Manager Plus.  
At any time, you can prevent callers from accessing your memory boxes for voice-on-  
demand and personal mailbox by turning this menu to OFF.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Press Menu.  
1.TEMP.SETTINGS  
9.SETUP MM PLUS  
1.MSG MGR PLUS  
MSG MGR PLUS:OFF  
SELECT { } & SET  
MSG MGR PLUS:ON  
2. Press 9.  
3. Press 1.  
4. Press Set.  
5. Press Z(left arrow) or X(right  
arrow) key to turn on the MSG MGR  
PLUS.  
6. Press Set.  
1.MSG MGR PLUS  
7. Press Stop to exit.  
D) LISTENING TO ICMs (Incoming Messages)  
Listening to the ICMs in the Personal Mailboxes  
Look at the display to check whether your machine has received any ICMs. If the display  
shows the current date and time, no ICM (no voice or fax message) has been received.  
If the display shows these alternately:  
MAIL BOX:1 345  
VOICE:02 DOC:09  
This means that mailboxes 1, 3, 4, and 5 contain personal ICMs.  
The second line shows that the standard Message Manager has stored two voice messages  
and nine fax messages in total.  
To listen to the ICMs recorded in your personal mailbox, you will need to enter your pre-  
registered password.  
If the ICM you have is a fax message, it will be printed; if the ICM you have is a voice  
message, it will be played back.  
11-14  
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MESSAGE MANAGER PLUS SETTINGS (Only for 1030 Plus) - CHAPTER 11  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
MAIL BOX:1 345  
VOICE:02 DOC:09  
BOX NO.:01  
1. While holding down Shift, press  
Play.  
SELECT { } & SET  
BOX NO.:03  
2. Press Z(left arrow) or X(right  
arrow) key to select your own  
personal mail box number.  
Example: 03.  
3. Press Set.  
PASSWORD:XXXX  
PASSWORD:1768  
4. Use the number keys to enter your  
pre-determined 4-digit password.  
(See Setting up Step 1c.)  
Example: 1768.  
5. Press Set or wait 2 seconds.  
MESSAGE 01/08  
PRINTING  
The machine will start playing the  
recorded voice ICMs in the order  
they were received.After playing all  
of them it will print the faxes you  
received.  
In the example shown on the right,  
08 means that mailbox 03 contains  
eight ICMs and 01 means that the  
first voice ICM is being played back  
now.  
To go to the next ICM or to return to  
the previous ICM during playback,  
press Z(left arrow) or X(right  
arrow) key, respectively.  
NOTE: You can change the speaker volume pressing Mode and Resolution. (See chap. 7).  
11-15  
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MESSAGE MANAGER PLUS SETTINGS (Only for FAX 1030 Plus)  
Retrieving the ICMs (Incoming Messages) in the Personal Mailbox  
Remotely  
You can retrieve the voice/fax ICMs (incoming messages) remotely:  
1. Pick up the handset of a remote touch tone fax machine.  
2. Dial your fax machine’s number.  
3. When your fax machine answers with a Message Manager Plus OGM, immediately  
enter the access command 01*to access the Personal Mailbox.  
4. When you hear the general Personal Mailbox OGM, enter your Personal Mailbox number.  
Example: 03*  
5. When you hear your Personal Mailbox OGM, enter your 4-digit Password number.  
Example: 1768  
If no fax/voice ICM is stored in the mailbox, the line will be disconnected automatically.  
6. You will hear the recorded voice ICMs through the handset of your remote fax machine,  
in the order they were received.  
7. After playing all the voice ICMs, you may hear your fax machine through the handset  
responding with a fax tone. Then press Start.  
8. Replace the handset.  
9. Your remote fax machine will print the fax messages.  
Recording a Memo in Personal Mailbox on the Machine  
You can record a Personal Mailbox incoming message on the fax machine by pressing Shift  
and Record. Do the following steps to leave a message for a family member or colleague in  
their personal mailbox.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. While holding down Shift, press  
Record.  
BOX NO.:01  
SELECT { } & SET  
BOX NO.:02  
2. Press Z(left arrow) or X(right  
arrow) key to select the target  
personal mailbox number.  
Example: 02.  
3. Press Set.  
REC.MEMO:00/40  
REC.MEMO:15/40  
4. Speak into the microphone and  
record a message up to 20 seconds.  
11-16  
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MESSAGE MANAGER PLUS SETTINGS (Only for 1030 Plus) - CHAPTER 11  
5. Press Stop.  
VOICE:00 DOC:00  
MAIL BOX: 2  
Erasing ICMs (Incoming Messages) from the Personal Mailboxes  
You can erase the voice ICMs recorded in your personal mailbox, one by one or all at one  
time.  
If you want to erase them one by one while playing them back, see “Erasing Voice ICMs  
One by One” below.  
If you want to erase all voice and/or fax massages at one time, see “Erasing all of the fax/  
voice ICMs at one time.” Fax ICMs recorded in your personal mailbox cannot be erased  
one by one.  
Erasing Voice ICMs One by One  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
MAIL BOX:1 345  
VOICE:02 DOC:09  
BOX NO.:01  
1. While holding down Shift, press  
Play.  
SELECT { } & SET  
BOX NO.:03  
2. Press Z(left arrow) or X(right  
arrow) key to select your own  
personal mail box number.  
Example: 03.  
3. Press Set.  
PASSWORD:XXXX  
PASSWORD:1234  
4. Use the number keys to enter your  
own 4-digit password.  
Example: 1234.  
5. Press Set or wait 2 seconds.  
The machine will begin playing the  
recorded voice ICMs in the order  
you received them.  
MESSAGE 01/08  
11-17  
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MESSAGE MANAGER PLUS SETTINGS (Only for FAX 1030 Plus)  
6. Erase the message either during or  
ERASE THIS MSG?  
immediately after playback by  
pressing Erase.  
1.YES 2.NO  
7. Press 1.  
MESSAGE 01/07  
The machine will erase that message  
and go to the next ICM.  
Erasing All of the Doc/Voice ICMs at One Time  
It is not possible to erase a single fax message, you can only erase them all or none of them.  
(See this page “Erasing All of the Fax/Voice ICMs at One Time.”)  
If you choose to erase all the fax messages, your fax machine will automatically print any  
fax messages that have not been printed and that have been retrieved remotely, before it  
erases them from the memory.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
MAIL BOX:1 345  
VOICE:02 DOC:09  
BOX NO.:01  
1. While holding down Shift, press  
Erase.  
SELECT { } & SET  
BOX NO.:03  
2. Press Z(left arrow) or X(right  
arrow) key to select your own  
personal mailbox number.  
Example: 03.  
3. Press Set.  
PASSWORD:XXXX  
PASSWORD:9999  
4. Use the number keys to enter your  
own 4-digit password.  
Example: 1234  
5. Press Set and wait 2 seconds.  
ERASE ALL VOICE?  
SELECT { } & SET  
11-18  
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MESSAGE MANAGER PLUS SETTINGS (Only for 1030 Plus) - CHAPTER 11  
6. Press Z(left arrow) or X(right  
ERASE ALL DOC?  
arrow) to select whether you want  
to erase all voice messages  
(VOICE), all document messages  
(DOC), or all messages (MSG).  
Example: DOC.  
7. Press Set.  
ERASE ALL DOC?  
1.YES 2.NO  
8. Press 1.  
The machine will erase all of the Fax  
ICMs stored in your personal  
mailbox.  
11-19  
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HOW TO USE THE COPY FUNCTION  
Chapter 12. HOW TO USE THE COPY FUNCTION  
Making a Single Copy  
Use this function to make a single copy. (Only for FAX 1020 Plus)  
Select Auto Reduction (AUTO) if you want to reduce the size of the original, regardless of  
its size, to the size of the recording paper. To enlarge or reduce a document, select one of  
the enlargement/reduction ratios: 150%, 125%, 120%, 93%, 87%, 75% or 50%. If you  
want to reproduce the same size, select 100%.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Insert the documents face down into  
the feeder.  
FAX: NO. & START  
COPY: PRESS COPY  
NO.OF COPIES:01  
ENTER & COPY KEY  
NO.OF COPIES:01  
2. Press Copy.  
3. Press Set or just wait for 5 seconds.  
If you dont want to enlarge or  
reduce, go to Step 5.  
(Only for FAX 1020 Plus)  
ELG/RDC:AUTO  
4. Press Z (left arrow) or X (right  
arrow) to choose the setting.  
SELECT {} & COPY  
ELG/RDC: 93%  
- If you wantAuto Reduction, select  
“AUTO”.  
- If you want to reproduce the same  
size, choose 100%.  
- For Fixed Enlargement or  
Reduction, choose one of the  
following settings: 150%, 125%,  
120%, 93%, 87%, 75% or 50%.  
Example: 93%  
5. Press Copy.  
12-1  
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HOW TO USE THE COPY FUNCTION - CHAPTER 12  
Helpful Hints  
1. Set the resolution to either PHOTO or S.FINE, when making copies without enlargement/  
reduction. If you select STANDARD or FINE, the resolution will automatically default to S.FINE.  
2. When you want to change the resolution for each page, you can use Function menu 1-5 (see  
chap. 6) to set the resolution for each page.  
3. When you want to make a copy, make sure the text or image on the original document is not too  
close to the edge. Your fax machine cannot read anything closer than 4 mm (1/8 inch) from the  
edge.  
4. Do not pull on the paper while copying is in progress. This may distort the copied image and  
damage your machine.  
5. When making copies with enlargement/reduction, set the resolution to either PHOTO or S.FINE.  
If you select STANDARD or FINE, the resolution will automatically default to FINE.  
NOTE: Original documents should be straight, non wrinkled, to be fed correctly. Otherwise  
the documents may jam in the machine occasionally.  
Making Multiple Copies  
There are two ways to make multiple copies on your fax machine. The first is the stacking  
method, this will make a number of copies of page one, a number of copies of page two and  
so on. These will all be stacked on top of each other. The second method is the sorting or  
collating method. This is when the fax machine scans the entire document and then makes  
1 copy of page 1, 2, 3, 4 in order. Then makes a second copy of 1, 2, 3, 4 until a total of a  
number of copies has been made.  
A
A
A
B
B
A
B
B
(Stacking)  
(Sorting)  
Stacking Multiple Copies  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Place the documents face down into  
the feeder.  
FAX: NO. & START  
COPY: PRESS COPY  
NO.OF COPIES:01  
ENTER & COPY KEY  
2. Press Copy.  
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HOW TO USE THE COPY FUNCTION  
3. Enter two digits for the number of  
copies you want using the number  
keys (Max. 99 copies).  
NO.OF COPIES:05  
Example: 05.  
4. Press Set or just wait for 5 seconds.  
(Only for FAX 1020 Plus)  
ELG/RDC:AUTO  
5. Press Z (left arrow) or X (right  
arrow) to choose the setting.  
- If you wantAuto Reduction, select  
“AUTO”.  
- If you want to reproduce the same  
size, choose 100%.  
SELECT {} & COPY  
ELG/RDC: 93%  
- For Fixed Enlargement or  
Reduction, choose one of the  
following settings: 150%, 125%,  
120%, 93%, 87%, 75% or 50%.  
Example: 93%  
6. Press Copy.  
7. The machine begins copying.  
Making Sorted Copy  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Insert the documents.  
FAX: NO. & START  
COPY: PRESS COPY  
SORT COPIES:01  
ENTER & COPY KEY  
SORT COPIES:05  
2. Press Sort.  
3. Enter two digits for the number of  
copies you want using the number  
keys (Max. 99 copies).  
Example: 05  
4. Press Set or just wait for 5 seconds.  
12-3  
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HOW TO USE THE COPY FUNCTION - CHAPTER 12  
(Only for FAX 1020 Plus)  
ELG/RDC:AUTO  
5. Press Z (left arrow) or X (right  
arrow) to choose the setting.  
SELECT {} & COPY  
ELG/RDC: 93%  
- If you wantAuto Reduction, select  
“AUTO”.  
- If you want to reproduce the same  
size, choose 100%.  
- For Fixed Enlargement or  
Reduction, choose one of the  
following settings: 150%, 125%,  
120%, 93%, 87%, 75% or 50%.  
Example: 93%  
6. Press Copy.  
7. The machine begins copying.  
NOTE: 1. When making Multiple Copies, do not let the receiving tray become overstacked.  
Remove the copied paper from the receiving tray frequently.  
2. When making Multiple Copies, make sure there is enough recording paper in  
the machine.  
FOR YOUR INFORMATION  
What to Do When You Get a “MEMORY FULLMessage while Making Copies  
If you are using the stacking method, press Stop. If you are using the sorting method, press  
Copy to copy the portion that is in the memory, or press Stop to cancel.  
Making Reduced and Enlarged Copies (Only for FAX 1030)  
Use this function to make reduced or enlarged copies of a document. SelectAuto Reduction  
(AUTO) if you want to reduce the size of the original, regardless of its size, to the size of the  
recording paper. To enlarge or reduce a document, select one of the enlargement/reduction  
ratios: 150%, 125%, 120%, 93%, 87%, 75% or 50%.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Insert the documents face down into  
the feeder.  
FAX: NO. & START  
COPY: PRESS COPY  
12-4  
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HOW TO USE THE COPY FUNCTION  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
2. Press Enlarge/Reduce.  
ELG/RDC:AUTO  
SELECT {} & COPY  
ELG/RDC: 93%  
3. Press Z (left arrow) or X (right  
arrow) to choose the setting.  
- If you wantAuto Reduction, select  
“AUTO”.  
- If you want to reproduce the same  
size, choose 100%.  
- For Fixed Enlargement or  
Reduction, choose one of the  
following settings: 150%, 125%,  
120%, 93%, 87%, 75% or 50%.  
Example: 93%  
4. Press Copy or Sort, if you want  
NO.OF COPIES:01  
SORT COPIES:05  
ENTER & COPY KEY  
NO.OF COPIES:05  
SORT COPIES:05  
sorted copies.  
(
(
)
)
5. Enter two digits for the number of  
copies you want using the number  
keys (Max. 99 copies).  
Example: 05  
6. Press Copy.  
7. The machine begins copying.  
NOTICE  
When enlarging, any portion that extends outside the edge of the recording paper will  
be cut off.  
12-5  
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HOW TO USE THE COPY FUNCTION - CHAPTER 12  
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PRINTING REPORTS AND LISTS  
Chapter 13. PRINTING REPORTS AND LISTS  
You can print the following lists and reports under function item 3. PRINT REPORTS.  
Level one  
function  
Level two  
function  
Content  
Chapter  
The Print Journal lets you know whether  
transmissions and incoming faxes were re-  
ceived.  
1. PRINT JOURNAL  
13  
Thisisalistofthenamesandnumbersthatare  
storedinOne-TouchandSpeed-Dialmemory  
printedinOne-TouchandSpeed-Dialnumber  
order.  
2. QUICK-DIAL  
3. TEL. INDEX  
6
The same as the Quick Dial list printed in  
alphabetical order.  
This allows you to check the Cover  
Page format.  
4. COVERPAGE  
13  
6
Used to check the Call Back message format.  
5. CALLBACK MSG.  
3.PRINT REPORTS  
The settings for FUNCTION 5 to 8 (USER  
OPTIONS, TEL OPTIONS, SETUP SYS-  
TEM, REMOTE FAX OPT (only for FAX  
1020 Plus) SET UP TAD and SET UP MM  
PLUS (only for FAX 1030 Plus) are printed  
here.  
6. SYSTEM SETUP  
13  
You can set up whether the Transmission  
Verification Report will be printed after all  
faxes you send.  
7. XMIT REPORT  
ON/OFF  
The addressee and the amount of occupied  
memory for items stored in the memory are  
printed here.  
8. MEMORY STATUS  
13  
7
You can review calls you received by check-  
ing this list.  
9. CALLER ID  
Other Reports  
The following reports are printed automatically, for your information.  
Help List (By pressing Help on the control panel.)  
Power Failure Report (also prints after initial power up.)  
Polled Report  
Delayed Transmission Report  
Broadcast Report  
Sequential Polling Report  
13-1  
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PRINTING REPORTS AND LISTS - CHAPTER 13  
How to Print Reports and Lists  
All the reports and lists may be printed as follows:  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Press Menu.  
2. Press 3.  
1.TEMP.SETTINGS  
3.PRINT REPORTS  
1.PRINT JOURNAL  
PRESS START KEY  
PRINTING  
3. Press the number of the level two  
function you wish to print.  
Example: 1.PRINT JOURNAL.  
4. Press Start.  
Journal Period  
A journal (activity report) can be printed at certain intervals that you specify. You have a  
choice of setting the journal period to “OFF”, “1 hours”, “3 hours”, “6 hours”, “12 hours”,  
“24 hours”, “2 days”, “4 days”, or “7 days”. The activity report will provide a list of all  
outgoing and incoming faxes (up to 30) during that period. The initial setting is “OFF”.  
Even if you set the journal period to OFF, the machine always records the latest 30 transactions  
of outgoing & incoming faxes. So you can check them by printing the journal manually  
(Menu 3-1).  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Press Menu.  
1.TEMP.SETTINGS  
7.SETUP SYSTEM  
3.JOURNAL PERIOD  
JOURNAL:OFF  
2. Press 7.  
3. Press 3.  
SELECT { } & SET  
13-2  
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PRINTING REPORTS AND LISTS  
4. Press Z (left arrow) or X (right  
arrow) to choose the setting.  
Example: EVERY 2 DAYS.  
If you select seven days, you should  
choose the base day of the week.  
5. Press Set.  
EVERY 2 DAYS  
START AT:00:00  
START AT:19:45  
6. Enter the time to print in 24-hour  
format using the number keys.  
Example: 19:45 (7:45P.M.).  
7. Wait for two seconds.  
3.JOURNAL PERIOD  
8. Press Stop to exit.  
JOURNAL  
TIME : 09/12/1997 19:45  
DATE TIME FAX NO./NAME  
09/12 10:00 BROTHER BOSTON  
DURATION PAGE(S) RESULT COMMENT  
04:23 20 CV CA OK  
TX  
09/12 10:10 NJ OFFICE  
*
00 00  
BUSY  
RX  
09/12 14:53 BROTHER BOSTON  
48 01 CV CA OK  
TX ECM  
CV : COVERPAGE  
CA : CALL BACK MSG  
POL: POLLING  
RET: RETRIEVAL  
Note : “TX” means Transmit, “RX” means Receive.  
COMMENTS WILL INCLUDE :  
TX means your machine sent a fax message when it was polled or called.  
RX means your machine received a fax message either by the usual method or by  
polling .  
13-3  
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PRINTING REPORTS AND LISTS - CHAPTER 13  
Printing the Quick Dial List  
You can print a list of all One-Touch numbers and Speed-Dial numbers.  
QUICK-DIAL LIST  
TIME : 09/12/1997 15:25  
ONE-TOUCH DIAL  
NUMBER FAX/TEL NUMBER  
DESTINATION  
GROUP  
*01  
*02  
*03  
*04  
*05  
*06  
*07  
61-2018285881  
234-5678  
334-5566  
FAX  
TEL  
FAX  
AUSTRIAN OFFICE  
ABC COMPANY  
HEAD OFFICE  
14155551212  
FAX  
NJ OFFICE  
*24  
(Example shown is for FAX 1020 Plus)  
SPEED-DIAL  
NUMBER FAX/TEL NUMBER  
DESTINATION  
GROUP  
#01  
#02  
#03  
#04  
#05  
5892786  
1234567  
03-256-1121  
F/T  
FAX  
TEL  
BROWNE M.  
W. COMPANY  
TOKYO OFFICE  
5555151  
AUCKLAND  
#06  
#07  
#08  
#09  
#10  
#11  
#12  
#13  
#36  
(Example shown is for FAX 1020 Plus)  
13-4  
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PRINTING REPORTS AND LISTS  
Transmission Verification (Xmit) Report  
Set the Transmission Verification Report to ON or OFF. The initial setting is OFF.  
OFF: Report will be printed if transmission errors occur.  
ON: Report will be printed every time a fax message is sent correctly or an error  
occurs.  
KEYS TO PRESS  
THE DISPLAY WILL SHOW:  
09/12 15:25 FAX  
1. Press Menu.  
1.TEMP.SETTINGS  
3.PRINT REPORTS  
7.XMIT REPORT  
2. Press 3.  
3. Press 7.  
XMIT REPORT:OFF  
SELECT { } & SET  
XMIT REPORT:ON  
7.XMIT REPORT  
4. Press Z (left arrow) or X (right  
arrow) to choose the setting.  
Example: ON.  
5. Press Set.  
6. Press Stop to exit.  
TRANSMISSION VERIFICATION REPORT  
TIME : 09/12/1997 15:25  
DATE,TIME  
FAX NO./NAME  
DURATION  
09/12 15:24  
SWISS OFFICE  
00:00:45  
01  
PAGE(S)  
COVERPAGE  
OK  
STANDARD  
ECM  
RESULT  
MODE  
13-5  
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PRINTING REPORTS AND LISTS - CHAPTER 13  
Memory Status List  
This list will show you the addressee and amount of occupied memory for items stored in  
the memory such as delayed transmissions and polled waiting. You will see the combined  
total of stored fax messages for retrieval. The available memory is expressed as percentage  
of remaining memory.  
MEMORY STATUS LIST  
TIME : 09/12/1997 15:25  
NAME : BROTHER  
FAX : +44-555-5444  
TEL : +44-555-5444  
VOICE  
DATE  
STIME S  
01 INCOMING MESSAGE  
02 INCOMING MESSAGE  
01 MEMO  
: 09/12/199710:15  
: 09/12/199714:20  
: 09/12/199712:45  
: 09/12/199713:15  
Your fax machine has re-  
ceived 4 TAD messages.  
}
02 MEMO  
OUTGOING MESSAGE  
03 VOICE ON DEMAND  
01 02 03  
You use 3 memory boxes  
(from box 01 to 03) to store  
voice-on-demandinforma-  
tion.  
<
10%  
10%  
MEMO MANAGER  
12 SCHEDULES  
You set 12 scheduled ap-  
pointment reminders.  
<
STORED FAXES FOR RETRIEVAL  
You received two FAX  
messages :  
(A) When the fax came in  
DATE  
S TIME S  
RECEIVED FROM  
S
# OF PAGES  
MESSAGE 01  
MESSAGE 02  
: 09/12/199712:00 0528242787  
: 09/12/199714:42 5892786  
NO.01  
NO.02  
01  
03  
}
(B) The sending  
10%  
(A)  
(B)  
party’s number  
MAIL BOX  
DATE  
S TIME S  
RECEIVED FROM  
S
# OF PAGES  
01%  
This shows that Personal  
Mailbox 01 has received a  
VOICE message.  
BOX01  
VOICE  
: 09/12/199716:51  
}
MEMORY USED FOR FAX FEATURES  
TIME  
DESTINATION  
S
# OF PAGES  
01 10%  
02 05%  
02 12%  
24%  
This shows that you have  
three items in the fax's  
memory for timer, polling  
TIMER  
1) 23:45 (BROADCAST)  
REDIAL WAITING  
POLLING WAITING  
ECM  
1)  
:
BROTHER BOSTON  
}
and redial transmissions.  
FAX FORWARD NUMBER  
18005551234  
This shows the Fax For-  
warding number.  
<
<
MEMORY AVAILABLE  
FREE  
18%  
This shows the amount of  
available memory.  
( Example shown is for FAX 1030 Plus)  
13-6  
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REGULAR MAINTENANCE AND TROUBLESHOOTING  
Chapter 14. REGULAR MAINTENANCE AND  
TROUBLESHOOTING  
Regular Maintenance  
You can keep your fax machine in optimum condition by cleaning it on a regular basis.  
Avoid using thinners or other organic solvents to clean the machine and do not use any  
water.  
Clean the Printer  
1. Unplug the telephone line and then the power cord.  
When you reconnect these lines later, make sure to connect the power cord first, then the  
telephone line.  
2. Press the OPEN button of the top cover and open it up.  
3. Take out the printing cartridge.  
4. Moisten a small piece of soft, lint-free cloth with Isopropyl alcohol and wipe the print  
head and metal parts shaded in grey, shown in the illustration.  
5. Install the printing cartridge.  
6. Press both edge of the top cover until it clicks and close the top cover.  
NOTE: You will hear a warning sound when you open the top cover. Press Stop to stop the  
sound.  
Print Head  
14-1  
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REGULAR MAINTENANCE AND TROUBLESHOOTING - CHAPTER 14  
Clean the scanner  
1. Unplug the telephone line and then the power cord.  
When you reconnect these lines later, make sure to connect the power cord first, then the  
telephone line.  
2. Open the front cover.  
3. Lift the two release lever of the white roller. (Released roller)  
4. Lift the two release levers of the white roller.  
5. While the bar is lifted, wipe it and the scanner cover glass with small bit of lint-free  
cloth moistened with Isopropyl alcohol.  
6. Press down both levers until the roller is locked into place. (Roller locked)  
7. Close the front cover.  
CAUTION  
Do not wipe the front cover with alcohol. It can damage the casing.  
Make sure the release lever is locked when closing the front cover. Failure to do so  
could result in the lever being broken.  
Front Cover  
Release levers  
Helpful Hints  
If the scanner and the print head are dirty, the quality of the transmission, reception and copy  
images becomes degraded. Use the above procedure, therefore, to clean these parts frequently.  
14-2  
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REGULAR MAINTENANCE AND TROUBLESHOOTING  
Paper Jams  
Your fax machine will sound an alarm if the document jams while going through the feeder  
or if the recording paper becomes stuck.The display will show “DOCUMENT JAM” or  
“CHECK PAPER”.  
Fixing a Document Jam  
1. Open the front cover.  
2. Lift the two release levers of the white roller. (Roller released)  
3. Pull the document toward the front of the fax machine.  
4. Put the levers back. (Roller locked)  
5. Close the front cover.  
6. Press Stop.  
CAUTION  
Pull the jammed document toward the front. Do not pull the document from the feeder.  
Make sure the release lever is locked when closing the front cover. Failure to do so  
could result in the lever being broken.  
Front Cover  
14-3  
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REGULAR MAINTENANCE AND TROUBLESHOOTING - CHAPTER 14  
Fixing a Recording Paper Jam  
1. Open the recording paper cover and remove the paper in the feeder.  
2. Press the OPEN button on the top cover and open it up.  
3. Pull the jammed paper toward the back from the feeder and remove it.  
If you can’t, pull the jammed paper toward the front and remove it.  
If you cannot see any jammed paper, remove the ribbon cassette and check underneath.  
Remove any jammed paper.  
4. Close the top cover.  
Press the both edges of the top cover and close it until it clicks.  
5. Put the recording paper back into the feeder.  
6. Close the recording paper cover.  
Recording paper  
cover  
Recording paper  
cover  
Top cover  
14-4  
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REGULAR MAINTENANCE AND TROUBLESHOOTING  
Troubleshooting  
Occasionally, you may have a problem with your fax machine or telephone line. If this  
happens, your fax machine usually identifies the problem and displays an error message.  
Refer to the following list when you see an error message on the display. If additional help  
is needed, please contact our Brother dealer for service.  
Error Messages  
Error messages are listed below in alphabetical order.  
The printing cartridge has run out. Replace  
the used cartridge with a new one. (See chap.  
1.)  
C
CHANGE CARTRIDGE  
CHECK PAPER  
The machine is out of paper or the paper is  
not properly loaded in the paper cassette.  
Refill the paper or remove the paper and load  
it again.  
The scanner is dirty. Clean the scanner.  
CLEAN UP SCANNER  
COMM.ERROR  
You encountered a communications error that  
resulted from a poor quality phone line. Try  
the call again.  
You requested the polling function even  
though the machine you called does not have  
the polling feature.  
CONNECTION FAIL  
The top cover was not completely closed.  
Please check them.  
COVER OPEN  
The telephone line was disconnected by the  
other party during the communication. Try  
calling the other party to see what happened.  
D
DISCONNECTED  
14-5  
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REGULAR MAINTENANCE AND TROUBLESHOOTING - CHAPTER 14  
Your documents were not inserted properly,  
or the documents were not fed properly, or  
the documents were too long.  
DOCUMENT JAM  
Open the control panel and remove the  
documents. Then close the control panel,  
press Stop and insert the documents again,  
adjusting the guides on either side of the  
document, and try sending the fax again.  
Original documents should be straight, non-  
wrinkled, to be correctly fed. Otherwise, the  
documents may occasionally jam. Please  
refer to page 6-1 for paper types.  
Cut the power off. Then contact your Brother  
dealer for service.  
M
N
MACHINE ERROR XX  
PRESS STOP KEY  
The number you called does not answer or is  
NO RESPONSE/BUSY  
busy. You also may have reached a number  
that is not connected to a fax machine. Check  
the number and try again.  
The One-Touch key or Speed-Dial number  
you pressed has no number assigned to it. You  
need to program a phone number. (See chap.  
4.)  
NOT ASSIGNED  
The recording head has overheated. Unplug  
the power cord and wait for 30 minutes.  
P
S
PRINTER FAULT  
Try to clean the white bar and the glass under  
SCANNER ERROR  
the white bar. If you still get the scanner error,  
please contact our Brother dealer for service.  
Other Problems  
When the receiving party says the picture is not clear  
Sometimes the setting of the resolution mode is not appropriate. Send the fax again using  
the FINE or SUPERFINE mode. Also, your machine’s scanner may be dirty, so try cleaning  
it.  
14-6  
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REGULAR MAINTENANCE AND TROUBLESHOOTING  
When the receiving party says vertical streaks appear on the faxes they receive  
Your machine’s scanner may be dirty or the receiving party’s printer head may be dirty.  
Clean your scanner, and make a copy to see if the problem was caused by your machine.  
Vertical streaks appear on the faxes you receive  
Sometimes you may see vertical streaks on the faxes you receive. Either your machine’s  
thermal print head may be dirty, or the sending party’s fax scanner may be dirty. Clean your  
thermal print head. Make a copy to see if the vertical streaks are still there.  
Vertical streaks appear in copies  
Sometimes you may see vertical streaks on your copies.  
Either the scanner or the thermal print head is dirty. Clean them both.  
* If the printed pages are still blurred at the centre or either edge as below:  
• Make sure that the printer is placed on a flat, horizontal surface.  
Here come Pat-top ,he come. One thing  
me. Here come Pat-top ,he come. One thing  
over me. Here come Pat-top ,he come. One thing  
now, over me. Here come Pat-top ,he come. One thing  
right now, over me. Here come Pat-top ,he come. One thing  
together right now, over me. Here come Pat-top ,he come. One thing  
Come together right now, over me. Here come Pat-top ,he come. One thing  
free. Come together right now, over me. Here come Pat-top ,he come. Diamonde the skyLucy in with  
AA One thing can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top  
,heAA come. One thing can tell you is you go to be free. Come together right now, over me. Here come  
Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over me. Here  
come Flat-top ,he come. One thing can tell you is you go to be free. Come tin the sky right now, over me.  
in the sky Lucy Diamonde with Here come Pat-top ,he come. One thing can tell you is you go to be free.  
Come AAA together right now, over me. Here come Pat-top ,he come. One thing can tell you is you go to  
be free. Come together right now, over me. Here come Pat-top ,he come. One thing can tell you is you  
go to be free. together Comeright now, over me. Here come Pat-top ,he come. One thing can tell you is  
you goA to be free. Come together right now, over me. Here come Pat-top ,he come. Lucy in the sky with  
AAAAA Diamonde. One thing can tell you is you go to be free. Come tin the sky right now, over me. Here  
come Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over  
me. HereA come Pat-top ,he come. One thing can tell you is you go to be free. Come tin the sky right  
now, over me. Here come Pat-top ,he come. One thing can tell you is you go to be free. Come together  
right now, over me. Here come Pat-top ,he come. One thing can tell you is you go to be free. Come  
together right now, over me. Here come ,he come. Lucy Diamonde in the sky with One thing can tell  
you is you go to be free. Come tin the skyright now, over me. Here come Pat-top ,he come. One thing  
can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he come. One  
thing can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he come.  
One thing can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he  
come. One thing can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-  
top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over me. Here come  
Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over me. Here  
come Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over me.  
Here come Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now,  
over me. Here come Pat-top ,he come. One thing can tell you is you go to be free. Come together right  
now, over me. Here come Flat-top ,he come. One thing can tell you is you go to be free. Come tin the sky  
right now, over me. Here come Pat-top ,he come. Lucy in the sky with Amesist. One thing can tell you is  
I
can tell you is you go to be free. Come together rit ver  
can tell you is you go to be free. Come togeth
can tell you is you go to be free. Come together rightA  
can tell you is you go to be free. Come togetherA  
can tell you is you go to be free. Come AAA  
can tell you is you go to be free.  
can tell you is you go to beA  
Here come Pat-top ,he come. One thing  
me. Here come Pat-top ,he come. One thing  
over me. Here come Pat-top ,he come. One thing  
now, over me. Here come Pat-top ,he come. One thing  
right now, over me. Here come Pat-top ,he come. One thing  
together right now, over me. Here come Pat-top ,he come. One thing  
Come together right now, over me. Here come Pat-top ,he come. One thing  
free. Come together right now, over me. Here come Pat-top ,he come. Diamonde the skyLucy in with  
AA One thing can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top  
,heAA come. One thing can tell you is you go to be free. Come together right now, over me. Here come  
Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over me. Here  
come Flat-top ,he come. One thing can tell you is you go to be free. Come tin the sky right now, over me.  
in the sky Lucy Diamonde with Here come Pat-top ,he come. One thing can tell you is you go to be free.  
Come AAA together right now, over me. Here come Pat-top ,he come. One thing can tell you is you go to  
be free. Come together right now, over me. Here come Pat-top ,he come. One thing can tell you is you  
go to be free. together Comeright now, over me. Here come Pat-top ,he come. One thing can tell you is  
you goA to be free. Come together right now, over me. Here come Pat-top ,he come. Lucy in the sky with  
AAAAA Diamonde. One thing can tell you is you go to be free. Come tin the sky right now, over me. Here  
come Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over  
me. HereA come Pat-top ,he come. One thing can tell you is you go to be free. Come tin the sky right  
now, over me. Here come Pat-top ,he come. One thing can tell you is you go to be free. Come together  
right now, over me. Here come Pat-top ,he come. One thing can tell you is you go to be free. Come  
together right now, over me. Here come ,he come. Lucy Diamonde in the sky with One thing can tell  
you is you go to be free. Come tin the skyright now, over me. Here come Pat-top ,he come. One thing  
can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he come. One  
thing can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he come.  
One thing can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he  
come. One thing can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-  
top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over me. Here come  
Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over me. Here  
come Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over me.  
Here come Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now,  
over me. Here come Pat-top ,he come. One thing can tell you is you go to be free. Come together right  
now, over me. Here come Flat-top ,he come. One thing can tell you is you go to be free. Come tin the sky  
right now, over me. Here come Pat-top ,he come. Lucy in the sky with Amesist. One thing can tell you is  
I
can tell you is you go to be free. Come together rr  
can tell you is you go to be free. Come toge
can tell you is you go to be free. Come together rightA  
can tell you is you go to be free. Come togetherA  
can tell you is you go to be free. Come AAA  
can tell you is you go to be free.  
can tell you is you go to beA  
Here come Pat-top ,he come. One thing  
me. Here come Pat-top ,he come. One thing  
over me. Here come Pat-top ,he come. One thing  
now, over me. Here come Pat-top ,he come. One thing  
right now, over me. Here come Pat-top ,he come. One thing  
together right now, over me. Here come Pat-top ,he come. One thing  
Come together right now, over me. Here come Pat-top ,he come. One thing  
free. Come together right now, over me. Here come Pat-top ,he come. Diamonde the skyLucy in with  
AA One thing can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top  
,heAA come. One thing can tell you is you go to be free. Come together right now, over me. Here come  
Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over me. Here  
come Flat-top ,he come. One thing can tell you is you go to be free. Come tin the sky right now, over me.  
in the sky Lucy Diamonde with Here come Pat-top ,he come. One thing can tell you is you go to be free.  
Come AAA together right now, over me. Here come Pat-top ,he come. One thing can tell you is you go to  
be free. Come together right now, over me. Here come Pat-top ,he come. One thing can tell you is you  
go to be free. together Comeright now, over me. Here come Pat-top ,he come. One thing can tell you is  
you goA to be free. Come together right now, over me. Here come Pat-top ,he come. Lucy in the sky with  
AAAAA Diamonde. One thing can tell you is you go to be free. Come tin the sky right now, over me. Here  
come Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over  
me. HereA come Pat-top ,he come. One thing can tell you is you go to be free. Come tin the sky right  
now, over me. Here come Pat-top ,he come. One thing can tell you is you go to be free. Come together  
right now, over me. Here come Pat-top ,he come. One thing can tell you is you go to be free. Come  
together right now, over me. Here come ,he come. Lucy Diamonde in the sky with One thing can tell  
you is you go to be free. Come tin the skyright now, over me. Here come Pat-top ,he come. One thing  
can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he come. One  
thing can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he come.  
One thing can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he  
come. One thing can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-  
top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over me. Here come  
Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over me. Here  
come Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over me.  
Here come Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now,  
over me. Here come Pat-top ,he come. One thing can tell you is you go to be free. Come together right  
now, over me. Here come Flat-top ,he come. One thing can tell you is you go to be free. Come tin the sky  
right now, over me. Here come Pat-top ,he come. Lucy in the sky with Amesist. One thing can tell you is  
I
can tell you is you go to be free. Come together rit
can tell you is you go to be free. Come togeth
can tell you is you go to be free. Come together rightA  
can tell you is you go to be free. Come togetherA  
can tell you is you go to be free. Come AAA  
can tell you is you go to be free.  
can tell you is you go to beA  
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Horizontal Streaks  
You may get a fax with horizontal streaks or with missing lines. Usually this is caused by a  
poor telephone connection. Ask the other party to send the fax again.  
If the received data is divided and printed onto 2 pages or if you get an additional blank  
page your recording size may not be set correctly for the recording paper you are using. If  
you are using the fixed reduction feature, check to see if the reduction ratio is suitable for  
the real recording paper (see chap. 7).  
When Dialling Doesn’t Work...  
You may have the wrong dialing mode. Change the TONE/PULSE setting. (See chap. 4.)  
You may also want to check all the telephone line connections (such as to the handset and to  
the wall jack). Check also that the power cord is connected. (See chap. 1.)  
14-7  
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IMPORTANT INFORMATION - CHAPTER 15  
Chapter 15. IMPORTANT INFORMATION  
Important Safety Instructions  
1. Read all of these instructions.  
2. Save them for later reference.  
3. Follow all warnings and instructions marked on the product.  
4. Unplug this product from the mains power and telephone line sockets before cleaning.  
Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.  
5. Do not use this product near water.  
6. Do not place this product on an unsuitable cart, stand, or table. The product may fall  
causing serious damage to the product.  
7. Slots and openings in the cabinet at the back, sides or bottom are provided for ventilation;  
to ensure reliable operation of the product and to protect it from overheating, these  
openings must not be blocked or covered. The openings should never be blocked by  
placing the product on a bed, sofa, rug, or other similar surface. This product should  
never be placed near or over a radiator or heater. This product should not be placed in a  
built-in installation unless proper ventilation is provided.  
8. This product should be operated from the type of power source indicated on the marking  
label. If you are not sure of the type of power available, consult your Brother dealer or  
local electricity board or power company.  
9. This product is equipped with a 3-wire earthed plug. This plug will only fit into an  
earthed socket. This is a safety feature. If you are unable to insert the plug into the  
outlet, contact your electrician in order to replace your obsolete socket. Do not attempt  
to defeat the purpose of an earthed plug.  
10. Do not allow anything to rest on the power cord. Do not locate this product where  
persons will walk on the cord.  
11. If an extension cord is used with this product, make sure that the total of the ampere  
ratings on the products plugged into the extension cord does not exceed the extension  
cord ampere rating. Also, make sure that the total current of all products plugged into  
the wall or floor socket does not exceed the socket rating.  
12. Never push objects of any kind into this product through cabinet slots as they may touch  
dangerous voltage points or short out parts that could result in a risk of fire or electric  
shock. Never spill liquid of any kind on the product.  
13. Do not attempt to service this product yourself, as opening or removing covers may  
expose you to dangerous voltage points or other risks. Refer all servicing to service  
personnel.  
14. This product has no mains ON/OFF switch. It is therefore highly important that access  
to the mains plug and the mains socket to which the plug is connected, is never obstructed,  
in case for some reason the mains power to the machine must be quickly disconnected.  
15-1  
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IMPORTANT INFORMATION  
15. Unplug this product from the mains power and telephone line sockets, and refer servicing  
to qualified service personnel under the following conditions:  
A. When the mains power cord is frayed or the plug is damaged.  
B. If liquid has been spilled into the product.  
C. If the product has been exposed to rain or water.  
D. If the product does not operate normally when the operating instructions are  
followed. Adjust only those controls that are covered by the operating instructions  
since improper adjustment of other controls may result in damage and will often  
require extensive work by a qualified technician to restore the product to normal  
operation.  
E. If the product has been dropped or the cabinet has been damaged.  
F. If the product exhibits a distinct change in performance, indicating a need for  
service.  
For Fax-1030Plus only  
BABT approval (For U.K. only)  
This apparatus has been approved by the BritishApprovals Board for Telecommunications,  
for use of the following facilities:  
INTEGRAL MODEM IN GROUP 3 FACSIMILE  
LOUDSPEAKING FACILITY (CALL PROGRESS MONITOR)  
STORAGE OF TELEPHONE NUMBERS FOR RETRIEVAL BY PREDETERMINED  
CODE  
CONNECTION TO AN APPROVED PBX (PRIVATE BRANCH EXCHANGE)  
OPERATION IN THE ABSENCE OF PROCEED INDICATION  
AUTOMATIC STORAGE OF THE LAST NUMBER REDIALLED  
SERIES CONNECTION FACILITY  
Any other usage will invalidate the approval of the apparatus, if as a result it then ceases to  
comply with the standards against which approval was granted.  
The machine is approved for connection to a single exclusive direct exchange line provided  
by BT, Kingston-upon-Hull Telecommunications and CATV, and to approved Private  
Automatic Branch Exchanges (PABXs).  
The connection to the BT network must not be hard-wired.  
This equipment is NOT approved for connection to the following:  
1 + 1 Carrier Systems;  
Leased Lines;  
Shared Service (“Party”) Lines;  
As an extension to a Payphone;  
Stored telephone numbers are retained in the absence of mains power. The loudspeaking  
facility (call progress monitor) will not function, nor will the telephone, unless the unit is  
15-2  
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IMPORTANT INFORMATION - CHAPTER 15  
plugged into the mains and switched on at the power socket of the mains switch if applicable.  
This owner’s manual has been provided with your machine to help you make use of the  
functions provided.  
This machine must not be connected in conjunction with parallel extension telephones,  
unless those telephones are connected downstream of this machine. This means that the  
cable to which any extension device is connected, should be terminated on a BT modular  
jack plug type 431A which in turn is inserted into the modular socket of the T-shaped line  
cord connector of this machine. If these instructions are not followed, the following  
conditions may occur:  
1. The fax machine inadvertently auto-answers in response to outward pulse dialling of an  
extension telephone.  
2. Fax transmissions can be impaired or will fail entirely.  
3. Remote activation from extension telephones may not work correctly.  
If in doubt about any aspect of telephone extension cabling, contact BT, Kingston upon  
Hull Telecommunications, your PBX maintainer, your CATV company or a reputable  
telephone cabling company.  
15-3  
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SPECIFICATIONS  
Chapter 16. SPECIFICATIONS  
Type  
Desktop facsimile transceiver  
Compatibility  
Coding system  
Modem speed  
Document input width  
Scanning/Printing width  
Grey scale  
ITU-T Group 3  
Modified Huffman (MH)  
14400/12000/9600/7200/4800/2400; Automatic Fallback  
148 mm to 216 mm  
208 mm  
64 levels  
Display  
LCD, 16 characters  
Polling types  
Contrast control  
Resolution  
Standard, Secure, Delay, Sequential  
Automatic/Light/Dark (manual setting)  
• Horizontal 8 dot/mm  
Vertical Standard 3.85 line/mm  
Fine, Photo  
7.7 line/mm  
Superfine, Photo (copy)  
15.4 line/mm  
Memory  
FAX 1020: 512KB (up to 20 pages*)  
FAX 1030: 1MB (shared: up to 50 pages* or up to 30 minutes  
total voice recording time)  
One-touch dial  
Speed-dial  
24 stations  
36 stations (for FAX 1020 Plus)  
100 stations (for FAX 1030 Plus)  
4 times at 2 minute intervals  
Monitor (for FAX 1020 Plus)  
Full duplex (for FAX 1030 Plus)  
1, 2, 3 or 4 rings  
Automatic redial  
Speaker type  
Auto answer  
Communication source  
Operating environment  
Power source  
Public switched telephone network  
5 - 35° C (41-95° F)  
220-240V AC50/60Hz  
Power consumption  
Standby: under 7 watts  
Peak: under 170 watts  
Dimensions  
378 x 385 x 213 mm  
Weight  
5.2 kg/11.5 lbs  
Optional accessories  
PC 201 (Printing Cartridge pre loaded with roll, 1 per box)  
PC 202 RF (Re-fill rolls for use in PC 201, 2 per box)  
PC 204 RF (Re-fill rolls for use in PC 201, 4 per box)  
*“Pages” refers to the “Brother Standard chart no.1” (a typical A4 business letter, Standard  
resolution). Specifications are subject to change for improvement without prior notice.  
16-1  
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INDEX - CHAPTER 17  
Chapter 17. INDEX  
A
Error Re-Transmission .................. 3-4, 6-23  
Extension Telephone .............................7-12  
External Telephone ................................7-12  
F
FAX DETECT ................................. 3-5, 7-2~3  
Fax Forwarding ... 3-6, 9-2~3 (for FAX 1020  
Plus), 10-20, 10-23 (for FAX 1030 Plus)  
FAX Mode............................................. 7-1~2  
Fine ................................................ 3-3, 6-2~3  
F/T Mode ................................ 3-4, 7-1, 7-5~6  
F/T Ring Time ................................... 3-4, 7-6  
Activity Report................................... 13-2~3  
ADF ............................................................6-2  
Answer Mode 2-4 (for FAX 1020 Plus), 2-7 (for  
FAX 1030 Plus), 7-1~2  
Automatic Transmission .................... 6-5~6  
B
Back-up Printing .......................... 3-6, 10-13  
Battery (See Memory Storage) .............. 4-11  
Beeper ............................................... 3-3, 4-3  
Broadcasting ..................................... 6-9~10  
BT Call Sign .................................... 3-5, 7-23  
G
Group ........................................ 3-3, 4-11~12  
C
Guidance OGM ....................11-3~5, 11-8~13  
Call Back Message.......................... 6-21~23  
Caller ID............................................ 7-17~22  
Call Reservation ....................... 3-2, 6-21~22  
Cancelling ...............................................6-13  
Cartridge ....................... 1-2, 1-4, 1-8~9, 12-1  
CHECK PAPER ............................. 7-10, 12-5  
Cleaning ............................................. 12-1~2  
Connecting ........................ 1-5~6, 7-11, 7-15  
Contrast ............................................ 3-3, 6-4  
Control Panel Keys ............................. 2-1~5  
Copy . 2-3 (for FAX 1020 Plus), 2-6 (for FAX  
1030 Plus), 6-4, 12-1~5  
H
HELP...... 2-4 (for FAX 1020 Plus), 2-8 (for  
FAX 1030 Plus), 3-7  
I
ICM (Incomming Message)  
3-6, 10-11~12,  
10-14~15, 10-18~19, 11-14~19  
ICM REC. MONITOR ......................3-4, 10-11  
Interrupting ..................................... 3-6, 6-12  
J
Cover Open .............................................12-5  
Cover Page ........................... 3-3~5, 6-16~20  
Jacks .......................................................7-12  
Jam ..................................................... 12-3~4  
Journal ....................................................13-2  
D
Daily Timer ........................................ 3-5, 6-9  
Date and Time................................... 3-4, 4-4  
Delayed Transmission ........................ 6-8~9  
Delayed Polling ........................................8-6  
Document............................................. 6-1~2  
M
Mail Box ....................... 3-7, 11-1~4, 11-6~19  
Manual Mode ....................................... 7-1~2  
Maximum Time .....................................10-18  
Memo .............................. 10-12, 10-14, 10-19  
Memo Manager10-12, 10-14, 10-18,10-28~31  
Memory ......2-4 (for FAX 1020 Plus), 2-8 (for  
FAX 1030 Plus), 6-7~11  
E
ECM .........................................................6-23  
Enlarged Copies......................... 2-6, 12-1~5  
Memory Security ............................. 4-13~15  
Erasing 10-13~15,11-5, 11-10,11-13,11-17~19 Memory Status List 9-7 (for FAX 1020 Plus),  
10-27~28 (for FAX 1030 Plus), 13-1, 13-5  
17-1  
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INDEX  
Memory Storage ..................................... 4-11  
Memory Transmission ....................... 6-7~11  
MEMORY FULL .................... 6-8, 10-10, 12-3  
Redial 2-2 (for FAX 1020 Plus), 2-5 (for FAX  
1030 Plus), 6-6  
Reduced Copies ................................ 12-1~4  
Menu..2-4 (for FAX 1020 Plus), 2-7 (for FAX Reduction 7-8~9, 9-3~8 (for FAX 1020 Plus),  
1030 Plus), 3-1  
10-24~28 (for FAX 1030 Plus)  
Multiple Copies.................................. 10-2~3  
Multiple Resolution Transmission . 6-15~16  
Mute ...........................................................2-5  
Remote Access Code 9-4~5 (for FAX 1020  
Plus), 10-24~25 (for FAX 1030 Plus)  
Remote Activation........................... 7-12~14  
Remote Code ................................... 7-13~14  
Remote Control Commands 9-5~6 (for FAX  
1020 Plus), 10-25~26 (for FAX 1030 Plus)  
Remote Deactivation....................... 7-13~14  
Reports...................................... 13-1~3, 13-5  
Resolution.2-4 (for FAX 1020 Plus), 2-7 (for  
FAX 1030 Plus), 3-3, 6-2~3, 6-15  
N
Next-FAX Reservation ...........................6-24  
Number Groups................................ 4-11~12  
Number-key Dialing .................................5-1  
O
One-touch Dial.2-3 (for FAX 1020 Plus), 2-6 Ring Delay..................................... 3-4, 7-3~4  
(for FAX 1030 Plus), 3-3, 4-10~11, 5-1, 6-5  
On-Screen Programming.........................3-1  
On Hook Dial.............................................5-3  
Overseas Mode .............................. 3-3, 6-14  
Ring Time ..................................................7-6  
Ring Volume ............................... 3-4, 7-9~10  
Ribbon cartridge ................... 1-2, 1-4, 1-8~9  
S
P
Safety Instructions ............................ 15-1~2  
Secure Polling ..................................... 8-4~5  
Sequential Polling ............................... 8-7~8  
Setting Up ............................................ 1-3~7  
Shift 2-3 (for FAX 1020 Plus),2-6 (for FAX 1030  
Plus)  
PABXs ................................... 1-10~11, 4-2~3  
Packing List ..............................................1-2  
Paging ............................................ 10-20~22  
Paper .........................................................1-7  
Paper Jam .......................................... 12-3~4  
Pause.2-2 (for FAX 1020 Plus), 2-5 (for FAX Smoothing ........................................ 3-3, 7-8  
1030 Plus) 5-1  
Speaker Volume ........................... 3-4, 7-8~9  
Specifications .........................................16-1  
Photo ..................................... 6-2~3, 6-15~16  
Playing 10-12, 10-15, 10-18~19, 11-6, 11-11, Speed Dial .2-2 (for FAX 1020 Plus), 2-8 (for  
11-13  
FAX 1030 Plus), 3-3, 4-12~13, 5-1, 6-5  
Polling .................................................. 8-1~8  
Power .............................................. 1-5, 16-1  
Station ID ............................................. 4-6~7  
Standard Mode ............ 6-2~3, 6-15~16, 10-2  
Printing9-8 (for FAX 1020 Plus), 10-12 (for FAX Super fine Mode ......................... 6-2~3, 10-2  
1030 Plus)  
T
Q
TAD Mode.................................. 7-1, 7-15~16  
TAD OGM .......................... 10-2~9, 10-15~16  
Tel ...................................................... 2-2, 5-2  
Tel-index 2-4 (for FAX 1020 Plus), 2-8 (for FAX  
Quick Dial List .............................. 13-1, 13-4  
R
Recording 10-8~9, 10-19, 10-21,10-30,11-4~9, 1030 Plus), 5-2  
11-12, 11-16~17  
Transfer ......................................... 3-5, 4-2~3  
17-2  
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INDEX - CHAPTER 17  
Transmission Verification Report ....2-3 (for  
FAX 1020 Plus), 2-8 (for FAX 1030 Plus),  
13-1, 13-5  
Toll Saver ...................................... 3-6, 10-17  
Tone/Pulse ........................................ 3-4, 4-1  
Troubleshooting ................................ 14-5~7  
V
Voice-on-demand ................11-1~6, 11-8~14  
17-3  
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INDEX  
17-4  
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Declaration of Conformity  
We Brother International Europe Ltd.  
Brother House,  
1, Tame Street,  
Audenshaw,  
Manchester, M34 5JE  
United Kingdom  
declare that this product is in conformity with the following normative  
documents:  
Safety: EN 60950 : including amendment A1:1993, A2:1993,  
A3:1995 and A4:1997.  
EMC: EN55022 1987 Class B  
EN50082-1:1992  
following the provisions of the Low Voltage Directive 73/23/EEC and the  
Electromagnetic Compatibility Directive 89/336/EEC (as amended by 91/  
263/EEC and 92/31/EEC)  
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* Manufactured by Brother Industries (U.K.) Ltd. whose quality system  
is registered by BSI.  
UK/IRE  
LE0193004 A  
Printed in U.K.  
BSI Certificate of registration No. FM24218  
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