Brother Fax Machine FAX1570MC User Manual

FAX 1570MC  
MFC 1870MC  
MFC 1970MC  
®
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i
Table of Contents  
Introduction  
Using This Manual.............................................................................................. 1  
Finding Information ....................................................................................................... 1  
Test Sheet Procedures (for USA only) ............................................................................. 1  
About Fax Machines ........................................................................................................ 2  
Fax Tones and Handshake .............................................................................................. 2  
FAX 1570MC Control Panel Overview .............................................................. 3  
MFC 1870MC and MFC 1970MC Control Panel Overview ................... 4  
1
Installation  
Caution.............................................................................................................................. 5  
Packing List .................................................................................................................... 6  
Make sure you have the following items: ............................................................ 6  
Choosing a Location .................................................................................................. 7  
Assembly .......................................................................................................................... 7  
Attach the document support.......................................................................................... 7  
Attach paper support ....................................................................................................... 8  
Install the printing cartridge .......................................................................................... 8  
Install paper .................................................................................................................... 9  
Acceptable paper ............................................................................................................ 10  
Connect the handset...................................................................................................... 10  
Connect the power cord................................................................................................. 10  
Connect the telephone line ........................................................................................... 11  
Special Line Considerations .......................................................................................... 11  
Roll Over Phone Lines ............................................................................................ 11  
Two-Line Phone System ......................................................................................... 11  
Converting Telephone Wall Outlets ........................................................................ 12  
Installing FAX/MFC, External Two-Line TAD,  
2
and Two-Line Telephone ..................................................................................... 12  
Multi-Line Connections (PBX) ..................................................................................... 13  
If you are installing the FAX/MFC to work with a PBX: .................................... 13  
Custom Features on Your Phone Line .......................................................................... 14  
Connecting an External  
Telephone Answering Device (TAD) ........................................................................... 14  
Sequence ................................................................................................................. 14  
Connections ............................................................................................................ 15  
Outgoing Message (OGM) on External TAD .......................................................... 16  
Connecting an External Telephone .............................................................................. 16  
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T A B L E O F C O N T E N T S  
ii  
Fax  
Fax Settings................................................................................................................... 17  
Setting Dialing Mode (Tone/Pulse).............................................................................. 17  
Setting Date and Time .................................................................................................. 17  
Setting Station ID .......................................................................................................... 18  
Entering Text ................................................................................................................. 18  
Inserting spaces ...................................................................................................... 19  
Making corrections ................................................................................................. 19  
Repeating letters ..................................................................................................... 19  
Special characters and symbols ............................................................................. 19  
Storing One Touch Dial Numbers ................................................................................ 20  
One Touch Dialing ................................................................................................. 21  
Storing Speed Dial Numbers ......................................................................................... 22  
Speed Dialing ................................................................................................................ 22  
Changing One Touch and  
Settings  
3
Speed Dial Numbers ................................................................................................... 23  
Setting Up Groups for Broadcasting ............................................................................. 23  
Setting Beeper Level ...................................................................................................... 24  
Memory Storage ............................................................................................................ 24  
On-Screen  
Programming  
4
User-Friendly Programming................................................................................ 25  
Function Mode .............................................................................................................. 25  
Alternating Displays ...................................................................................................... 26  
Function Selection Table .............................................................................................. 26  
Basic Fax  
Operation  
5
Sending Faxes.............................................................................................................. 31  
Before you begin:........................................................................................................... 31  
Contrast Setting ............................................................................................................. 32  
Manual Transmission ................................................................................................... 32  
Automatic Transmission ............................................................................................... 33  
Manual and Automatic Fax Redial .............................................................................. 33  
Receiving Faxes .......................................................................................................... 33  
Select Answer Mode ....................................................................................................... 33  
Record Fax/Tel Outgoing Announcement (F/T OGM) ......................................... 34  
Easy Receive .................................................................................................................. 34  
To select or change your Answer Mode .................................................................. 35  
Setting Ring Delay ........................................................................................................ 35  
Setting F/T Ring Time .................................................................................................. 36  
Speaker Volume ............................................................................................................. 36  
Ring Volume.................................................................................................................. 37  
Smoothing ..................................................................................................................... 37  
Setting Paper Size ......................................................................................................... 37  
Printing a Reduced Incoming Document ............................................................. 38  
Recommended Reductions .................................................................................... 38  
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T A B L E O F C O N T E N T S  
iii  
Telephone &  
Making Voice Calls ................................................................................................... 39  
Manual Dialing ............................................................................................................. 39  
Answering Calls with the Speakerphone ................................................................ 39  
One Touch Dialing ........................................................................................................ 40  
Speed Dialing ................................................................................................................ 40  
Hold ............................................................................................................................... 40  
Pause ............................................................................................................................. 40  
Tone/Pulse ..................................................................................................................... 40  
Searching Telephone Index .......................................................................................... 41  
Speakerphone  
6
(Voice) Operation  
Advanced  
Fax Operation  
7
Sending Faxes.............................................................................................................. 43  
Quick Scan Fax Transmission ...................................................................................... 43  
Daily Timer.................................................................................................................... 43  
Delayed Transmission ................................................................................................... 44  
Interrupting Timer and Poll Waiting ........................................................................... 44  
Canceling a Delayed Fax .............................................................................................. 45  
Broadcasting.................................................................................................................. 45  
Overseas Mode ............................................................................................................... 45  
Error Re-Transmission.................................................................................................. 46  
Composing Electronic Cover Page................................................................................ 46  
Always Send Cover Page ................................................................................................ 47  
Cover Page (Temporary Setting) .................................................................................. 47  
Using a Printed Cover Page .......................................................................................... 48  
Call Reservation ............................................................................................................ 48  
Print Call Back Message ................................................................................................ 49  
Next-Fax Reservation .................................................................................................... 49  
Multiple Resolution Transmission ............................................................................... 50  
Receiving Faxes .......................................................................................................... 50  
Operation from Extension Telephone .......................................................................... 50  
For F/T (Fax/Tel) Mode Only ................................................................................. 50  
Changing Remote Codes ........................................................................................ 51  
To change Remote Codes................................................................................... 51  
Distinctive Ringing ....................................................................................................... 51  
Registering the Distinctive Ringing phone number ......................................... 52  
Caller ID ........................................................................................................................ 53  
Clearing Caller ID Information ............................................................................. 54  
Polling ........................................................................................................................... 54  
Setup to Poll Another Fax ....................................................................................... 54  
Setup to Be Polled (Poll Waiting) .......................................................................... 55  
Sequential Polling......................................................................................................... 56  
Copy Functions .............................................................................................................. 57  
Multiple Copies ....................................................................................................... 57  
Reducing and Enlarging Copies ............................................................................ 57  
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T A B L E O F C O N T E N T S  
iv  
Message  
Message Center Mode............................................................................................. 59  
Flexible Memory Settings .............................................................................................. 60  
Setting Up Message Center ............................................................................................ 60  
Setting Message Storage ................................................................................................ 61  
Recording Message Center Outgoing Message ............................................................. 61  
Listening to Outgoing Message (OGM) ........................................................................ 62  
Erasing Outgoing Message (OGM) ............................................................................... 62  
Activating Message Center Mode ................................................................................... 62  
Message Indicators ........................................................................................................ 62  
Playing Voice Messages and Memos ............................................................................. 63  
Printing a Fax Message ................................................................................................. 63  
Backup Printing Option ................................................................................................ 64  
Erasing Messages........................................................................................................... 64  
To erase voice messages individually ........................................................................... 64  
To erase messages all at once ....................................................................................... 65  
Setting Maximum Time for Incoming Messages ......................................................... 65  
Setting Toll Saver .......................................................................................................... 65  
ICM Recording Monitor ................................................................................................ 66  
Recording a Memo ........................................................................................................ 66  
Recording a Conversation ............................................................................................. 66  
Paging/Fax Forwarding ................................................................................................ 66  
Programming Paging Number .............................................................................. 67  
Programming a Fax Forwarding Number............................................................. 67  
Remote Retrieval ....................................................................................................... 68  
Using Remote Access Code ............................................................................................ 68  
Changing Remote Access Code ..................................................................................... 68  
Remote Control Commands ......................................................................................... 69  
Retrieving Memory Status List ...................................................................................... 70  
Retrieving Fax Messages ............................................................................................... 70  
Changing Fax Forwarding Number ............................................................................. 71  
Center  
8
Message  
Center Pro  
9
Message Center Pro ................................................................................................. 73  
Start with a Plan ........................................................................................................... 73  
Setting Up Message Center Pro ..................................................................................... 74  
Voice ................................................................................................................................. 74  
Recording Voice Information In Memory Box ............................................................. 74  
Playing Voice Message in Memory Box ........................................................................ 75  
Erasing Voice Memory Box ........................................................................................... 75  
Personal Mailbox ...................................................................................................... 76  
Recording Personal Mailbox OGM/Password .............................................................. 76  
Playing Incoming Messages and Memo in Personal Mailbox .................................... 76  
Erasing Incoming Messages and Memos From Personal Mailbox ............................. 77  
To erase an individual message ........................................................................ 77  
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T A B L E O F C O N T E N T S  
v
To erase all messages ......................................................................................... 77  
Recording Memo in Personal Mailbox......................................................................... 78  
Remote Retrieval of Incoming Messages and Memos In Personal Mailbox ............... 78  
Recording Second Level OGM ............................................................................ 79  
Playing Second Level OGM ........................................................................................... 79  
Erasing Second Level OGM ........................................................................................... 79  
Recording First Level OGM .................................................................................. 80  
Playing First Level OGM ................................................................................................ 80  
Erasing First Level OGM ................................................................................................ 80  
Turning On Message Center Pro ....................................................................... 81  
Printing  
Reports  
FAX/MFC Activity......................................................................................................... 83  
To print a report ............................................................................................................ 84  
Activity Report Interval ................................................................................................. 84  
Transmission Verification (Xmit) Report ..................................................................... 84  
10  
and Lists  
Important  
Information  
11  
Standard Telephone and FCC Notices ....................................................... 85  
These notices are in effect on models sold and used in the United States only .......... 85  
International Energy Star Compliance Statement...................................... 86  
WARNING ................................................................................................................ 87  
Federal Commission Compliance Notice (For USA Only)..................................... 87  
Industry Canada Compliance Statement (For Canada Only)............................... 87  
Important Safety Instructions ................................................................................ 88  
Notice-Disclaimer of Warranties ............................................................................ 90  
Trademarks ............................................................................................................. 90  
Compilation and Publication Notice ..................................................................... 91  
Troubleshooting  
and Maintenance  
12  
Fax-Back System ........................................................................................................... 93  
Brother Home Page on the World Wide Web ................................................................ 93  
Brother Bulletin Board .................................................................................................. 93  
Error Messages .............................................................................................................. 94  
If You Are Having Difficulty with Your FAX/MFC.......................................................... 97  
Condensed Print and Horizontal Streaks;  
Top and Bottom of Sentences Cut Off ............................................................. 97  
Vertical Black Lines When Receiving ................................................................ 97  
FAX/MFC Does Not Answer When Called ........................................................... 98  
Dialing Does Not Work ...................................................................................... 98  
No Dial Tone on the Handset............................................................................. 98  
Poor Transmitting Quality................................................................................. 98  
Transmission Verification Report Says Result: NG....................................... 98  
Vertical Black Lines When Sending ................................................................... 98  
Double Ring in F/T Mode .................................................................................. 99  
Transferring a Fax Call to the FAX/MFC............................................................ 99  
FAX/MFC HearsVoice as CNG Tone ............................................................... 99  
For Customer Service ...................................................................................... 99  
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T A B L E O F C O N T E N T S  
vi  
Setting Up the MFC 1870MC  
Before You Install Multi-Function Link ...................................................... 101  
or MFC 1970MC and  
13  
Computer to Work Together  
Package Contents ........................................................................................................ 101  
PC Configuration Requirements ................................................................................ 102  
Connecting MFC 1870MC or MFC 1970MC to Your PC.............................................. 102  
Available Options .................................................................................................... 103  
Install Multi-Function Link Software ............................................................. 103  
On-Line Documentation.................................................................................. 103  
Product Support ............................................................................................... 103  
Brother Web Link ............................................................................................. 103  
Installing the Multi-Function Link Software ............................................ 104  
Overview of Basic Steps ............................................................................................... 104  
Accessing the Software Installation Window .............................................................. 104  
Installing the Brother Software .................................................................................. 104  
Viewing On-Line Documentation .............................................................. 105  
Using the Multi-Function Link  
Software (For MFC 1870MC  
Introduction ..................................................................................................... 107  
Running the Brother Software ................................................................... 107  
Multi-Function Link ........................................................................................ 108  
Visioneer PaperPort LE .................................................................................... 108  
Sending a Fax from Your PC ....................................................................... 109  
Sending a Quick Fax ................................................................................................... 109  
Sending a Fax from the Main Menu .......................................................................... 109  
Sending a Fax from a Windows® Application ............................................................ 110  
Receiving Faxes into the PC ........................................................................ 111  
Before You Begin ......................................................................................................... 111  
Checklist for the MFC: .......................................................................................... 112  
On your PC:........................................................................................................... 112  
Viewing Received Faxes ............................................................................................... 112  
Scanning a Document.................................................................................... 113  
Scanning Options ........................................................................................................ 113  
Resolution ............................................................................................................. 114  
Contrast ................................................................................................................. 114  
Image Type ........................................................................................................... 114  
Scanning into the Paperport Viewer ........................................................................... 114  
14  
and MFC 1970MC Only)  
Multi-Function  
Link (option)  
............................................................................................................................... 115  
15  
For FAX 1570MC  
Glossary ........................................................................................................................ 117  
Specifications............................................................................................................. 121  
Index .............................................................................................................................. 122  
Brother Numbers..................................................................................................... 126  
Ordering Accessories and Supplies .............................................................. 127  
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1
C H A P T E R O N E  
Introduction  
1
Using This Manual  
Thank you for purchasing a Brother FAX/MFC. This FAX/MFC has been designed  
to be simple to use, with LCD screen prompts to guide you through functions.  
However, you can use your FAX/MFC to its fullest potential by taking a few  
minutes to read this manual.  
Help  
Additionally, your FAX/MFC has a Help Key. Press  
operational steps and functions.  
to print a list of basic  
Finding Information  
All chapter headings and subheadings are listed in the Table of Contents. You will  
be able to find information about a specific feature or function by checking the  
Index at the back of this manual. Also, throughout this manual, youll see special  
symbols alerting you to important information, cross-references, and warnings.  
Illustrations of some screen displays also help you choose the correct key-presses.  
Test Sheet Procedures (for USA only)  
After programming your Station ID, please fill out the TEST SHEET included with  
your FAX/MFC and fax it to Brothers Automated Fax Response System as your first  
transmission. This will verify that your FAX/MFC is properly installed.  
See  
Station ID  
p. 18  
When this document is received a confirmation sheet will be sent back to your  
FAX/MFC. To get a response, be sure to set up your Station ID.  
USA  
1-908-685-9283 (Fax)  
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C H A P T E R O N E  
2
About Fax Machines  
If youre a first-time fax machine user, fax operation might seem a little  
mysterious. Youll soon get used to the unusual fax tones on your phone line, and  
be able send and receive faxes easily.  
Fax Tones and Handshake  
When someone is sending a fax, the FAX/MFC sends fax calling tones, (CNG tones)  
soft, intermittent beeps at 4-second intervals. Youll hear them when you dial and  
Start  
press  
, and they continue for about 40 seconds after dialing. During that time, the  
sending machine must begin the handshakewith the receiving machine. Each time  
you use automatic procedures to send a fax, you are sending CNG tones over the phone  
line. Youll soon learn to listen for these soft beeps each time you answer a phone on  
your fax line, so you can know if you are receiving a fax message.  
The receiving fax responds with fax receiving tones loud, chirping sounds. A  
receiving fax chirps for about 40 seconds over the phone line, and the screen  
displays RECEIVE.If your FAX/MFC is set to the FAX ONLY Mode, it will answer  
every call automatically with fax receiving tones. Even if the other party hangs  
up, your FAX/MFC continues to send the chirpsfor about 40 seconds, and the  
Stop  
screen continues to display RECEIVE.To cancel the receiving mode, press  
.
When your FAX/MFC is in FAX/TEL (F/T), it answers with a short beep. After this  
beep, the FAX/MFC listens for CNG tones, and then responds with receiving tones.  
The fax handshakeis the time in which the sending machines CNG tones and  
the receiving machines chirpsoverlap. This must be for at least two to four  
seconds, so the fax machines can understand how each is sending and receiving  
the fax. The handshake cannot begin until the call is answered, and the CNG  
tones only last for about 40 seconds after the number is dialed. Therefore, its  
important for the receiving machine to answer the call in as few rings as possible.  
When you have an external telephone answering device (TAD) on your fax line,  
your TAD will determine the number of rings before the call is answered. Pay special  
attention to the directions in the Installation chapter for connecting a TAD to your  
FAX/MFC.  
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I N T R O D U C T I O N  
3
FAX 1570MC Control Panel  
Overview  
25  
28 24 27 26  
24 23  
22  
21 20  
19 18  
17  
status  
FAX  
Fine  
FAX  
F/T  
Voice  
Photo  
S.Fine  
1570MC  
PLAIN PAPER FACSIMILE  
- Speaker Volume -  
16  
15  
14  
13  
Set  
Function  
ABC  
Clear  
DEF  
Resolution  
Mode  
Tel-index  
Q.Scan  
Help  
Low  
High  
1
01  
13  
02  
14  
03  
15  
04  
16  
Hold  
Record  
Erase  
Play  
Sort  
1
GHI  
2
JKL  
3
MNO  
2
3
4
Redial / Pause  
Speed Dial  
Speaker Phone  
Enlarge/  
Reduce  
05  
17  
06  
18  
07  
19  
08  
20  
5
TUV  
4
PQRS  
6
WXYZ  
12  
Copy  
Stop  
Start  
7
8
0
9
09  
10  
22  
11  
23  
12  
24  
21  
Shift  
5
9
6
7
10  
11  
8
21  
Microphone  
Tel-index  
8
One Touch Dial Keys  
These twelve keys give you in-  
stant access to previously  
stored phone numbers.  
15 Erase  
1
Picks up your voice when you  
speak with another party using  
speaker phone.  
Lets you look up numbers stored in  
the dialing memory.  
Lets you delete voice messag-  
es, fax messages or all mes-  
sages.  
22 Mode  
9
Copy  
Use to select how FAX will handle  
Hold  
2
3
16 Record  
Makes a copy.  
incoming calls.  
Lets you put calls on hold.  
Lets you record Outgoing  
Message (OGM), memos and  
telephone calls, and store in-  
formation for Message Center  
Pro features.  
10  
Stop  
Redial / Pause  
Redials the last number called.  
Also inserts a pause in autodial  
numbers.  
23 Resolution  
Stops a fax, cancels an opera-  
tion, or exits from function  
mode.  
Sets the resolution when you  
send a fax or make a copy.  
17  
Speaker Volume  
Start  
11  
12  
(Left Arrow)  
24  
Low  
High  
Speed Dial  
4
5
Starts an operation, such as  
sending a fax.  
(Right Arrow)  
You can press to decrease or in-  
crease speaker volume during a  
call using Speaker Phone or  
while playing a message.  
Lets you dial stored phone  
numbers by pressing a two-  
digit number.  
Moves the LCD cursor to the  
left or right.  
Enlarge/Reduce  
Use this key to enlarge or reduce  
copies depending on the ratio  
you select: 150%, 125%, 120%,  
100%, 93%, 87%, 75% or 50%.  
To reduce the image size au-  
tomatically, select AUTO.  
Clear  
25  
26  
Speaker Phone  
Help  
18  
19  
Deletes entered data or backs up  
one step in function procedure.  
Lets you speak to the person  
at the other end and dial tele-  
phone and fax numbers with-  
out lifting the handset.  
Prints a quick reference Help  
List.  
Function  
Q. Scan  
Lets you access the function  
and programming mode.  
Lets you take advantage of  
memory transmission.  
Sort  
13  
14  
6
7
Dial Pad  
Use this key when you want  
multiple copies of a multiple  
page original copied in order.  
Dials phone and fax  
numbers, and can be used as  
a keyboard for entering infor-  
mation into the FAX.  
Set  
27  
MSG CTR Status  
20  
Stores a function setting into  
the FAX.  
Indicator lights remind you  
that you have voice or fax mes-  
sages in the memory.  
Play  
Lets you listen to voice messages  
and outgoing messages, and print  
fax messages stored in memory.  
Shift  
28 Liquid Crystal Display  
LCD displays messages to help  
you set up and operate your  
FAX.  
Use this key to access 13”  
through 24One Touch  
keys.  
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C H A P T E R O N E  
4
MFC 1870MC and MFC 1970MC  
Control Panel Overview  
25  
28 24  
27  
26  
24 23  
22  
21 20  
19 18  
17  
MFC 1970MC  
status  
FAX  
Plain  
Paper  
Fine  
FAX  
F/T  
Voice  
Photo  
S.Fine  
FIVE IN ONE  
FAX  
PRINTER  
COPIER  
SCANNER  
PC FAX  
- Speaker Volume -  
Set  
Function  
ABC  
Clear  
Resolution  
Mode  
Tel-index  
Q.Scan  
Help  
Low  
High  
Play  
16  
15  
14  
13  
1
DEF  
01  
13  
02  
14  
03  
04  
16  
Hold  
Sort  
Record  
Stop  
Erase  
1
GHI  
2
JKL  
3
MNO  
15  
2
3
Redial / Pause  
Speed Dial  
Speaker phone  
Enlarge/  
Reduce  
05  
17  
06  
18  
07  
19  
08  
20  
5
TUV  
4
PQRS  
6
WXYZ  
12  
Start  
Copy  
7
8
0
9
4
5
09  
10  
22  
11  
23  
12  
24  
21  
Shift  
9
6
7
10  
21  
11  
8
6
9
7
8
7
Microphone  
Tel-index  
8
One Touch Dial Keys  
15 Erase  
1
Picks up your voice  
when you speak with  
another party using  
speaker phone.  
Lets you look up numbers  
These twelve keys give  
Lets you delete voice  
messages, fax messages  
or all messages.  
stored in the dialing memory.  
you instant access to  
previously stored  
phone numbers.  
22 Mode  
Use to select how MFC will  
handle incoming calls.  
16 Record  
9
Copy  
Lets you record Outgo-  
ing Message (OGM),  
memos and telephone  
calls, and store infor-  
mation for Message  
Center Pro features.  
Hold  
2
3
Makes a copy.  
Lets you put calls on hold.  
23 Resolution  
10 Stop  
Sets the resolution when  
you send a fax or make a  
copy.  
Redial / Pause  
Stops a fax, cancels an  
Redials the last number  
operation, or exits  
called. Also inserts a  
pause in autodial  
numbers.  
from function mode.  
(Left Arrow)  
24  
Start  
11  
12  
17  
18  
Speaker Volume  
Starts an operation,  
(Right Arrow)  
Low  
High  
Speed Dial  
4
5
such as sending a fax.  
You can press to decrease  
or increase speaker vo-  
lume during a call using  
Speaker Phone or while  
playing a message.  
Moves the LCD cursor to  
the left or right.  
Lets you dial stored  
phone numbers by press-  
ing a two-digit number.  
Enlarge/Reduce  
Use this key to enlarge or re-  
Clear  
25  
26  
27  
duce copies depending on  
the ratio you select: 150%,  
125%, 120%, 100%, 93%,  
87%, 75% or 50%.  
Speaker Phone  
Deletes entered data or  
Lets you speak to the  
backs up one step in  
function procedure.  
person at the other end  
and dial telephone and  
fax numbers without  
lifting the handset.  
Help  
Prints a quick reference  
To reduce the image size au-  
tomatically select AUTO.  
Help List.  
Function  
Lets you access the func-  
Q. Scan  
19  
20  
tion and programming  
mode.  
Sort  
6
7
13  
14  
Dial Pad  
Lets you take advantage  
Use this key when you  
Dials phone and fax  
of memory transmission.  
want multiple copies of  
a multiple page origi-  
nal copied in order.  
numbers, and can be  
used as a keyboard for  
entering information  
into the MFC.  
Set  
MSG CTR Status  
Stores a function setting  
into the MFC.  
Indicator lights remind  
you that you have voice  
or fax messages in the  
memory.  
Play  
28 Liquid Crystal Display  
LCD displays messages to  
help you set up and oper-  
Shift  
Lets you listen to voice mes-  
sages and outgoing messag-  
es, and print fax messages  
Use this key to access  
13through 24One  
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ate your MFC.  
Touch keys.  
stored in memory.  
5
C H A P T E R T W O  
Installation  
2
Caution  
Never install telephone wiring during a lightning storm.  
1
2
We recommend that this product be used with a surge protection device to  
protect the product against lightning storms.  
Never install a telephone jack in a wet location unless the jack is specifically  
designed for a wet location.  
3
4
Never touch telephone wires or terminals that are not insulated unless the  
telephone line has been disconnected at the network interface.  
Use caution when installing or modifying telephone lines.  
5
6
Avoid using a telephone (other than a cordless type) during an electrical  
storm. There may be a remote risk of electric shock from lightning.  
Do not use the telephone to report a gas leak in the vicinity of the leak.  
7
8
For PLUGGABLE EQUIPMENT, the socket-outlet should be installed near the  
equipment and should be easily accessible.  
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C H A P T E R T W O  
6
Packing List  
Make sure you have the following items:  
Telephone  
Line Cord  
Paper Wire  
Extension  
Telephone  
Handset  
Handset  
Curled Cord  
Starter  
Printing  
Cartridge  
(Up to 100 pages)  
Document  
Wire Extension  
Document  
Support  
Paper Support  
Owner’s  
Manual  
Multi-Function  
Link CD-ROM*  
Remote Control  
Access Card  
Quick Reference  
Card  
Paper*  
Cable &  
PC I/F Box*  
*........ For MFC 1870MC and MFC 1970MC only  
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I N S T A L L A T I O N  
7
Choosing a Location  
Place your FAX/MFC on a flat, stable surface, such as a desk. Select a place that is  
free of vibration and shocks. Locate the machine near a telephone jack and a  
standard, grounded power outlet.  
Avoid placing your FAX/MFC in a high-traffic area. Do not place near heaters, air  
conditioners, water, chemicals, or refrigerators. Do not expose the FAX/MFC to  
direct sunlight, excessive heat, moisture, or dust. Do not connect your FAX/MFC to  
electrical outlets controlled by wall switches or automatic timers. Disruption of  
power can wipe out information in the units memory. Do not connect your FAX/  
MFC to electrical outlets on the same circuit as large appliances or other  
equipment that might disrupt the power supply. Avoid interference sources, such  
as speakers or the base units of cordless phones.  
Assembly  
Attach the document support  
Attach the document support and the document wire extension as shown in the  
illustration below.  
Document Support  
OPEN Button  
Document Wire  
Extension  
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C H A P T E R T W O  
8
Attach paper support  
Attach the paper wire extension.  
1
2
Open the paper cover. Insert the paper support into the grooves of the cover  
as shown.  
Paper Support  
Paper Wire  
Extension  
Paper Cover  
Install the printing cartridge  
Push the OPEN button to open the top cover.  
1
2
Remove the paper stopper from the printing cartridge.  
Indented arrow  
White shaft  
Blue shaft  
Black Spool  
Stopper  
Turn the black spool on the right clockwise to tighten the ribbon, as shown.  
3
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I N S T A L L A T I O N  
9
Install the printing cartridge by inserting the indented first and placing  
the cartridge into its four holders.  
4
5
Indented  
OPEN button  
Black Spool  
Holder  
Press down on both sides of the cover to close it securely.  
The starter cartridge prints approximately 100 pages.  
Install paper  
The paper cassette can hold about 200 sheets of 20-lb. paper.  
Open the cover of the paper holder.  
1
Place up to 200 sheets of paper in the paper holder. Do not allow the level of  
paper to pass the paper guides.  
2
Close the paper cover.  
3
Paper Guide  
Cover of  
paper holder  
Paper Guide  
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C H A P T E R T W O  
10  
Acceptable Paper  
Size:  
Letter, Legal and A4  
Weight:  
17 lb. -24 lb.  
Thickness: .0031 inches - .0039 inches  
Connect the handset  
Connect the curled handset cord to the bottom of the handset and the side of the  
FAX/MFC.  
*PC I/F jack is for use only with Multi-Func-  
tion Link, which is included with the MFC  
1870MC and MFC 1970MC, or with the op-  
tional software. If you have not purchased the  
optional Multi-Function Link (also called  
Missing Link) for your FAX 1570MC, then  
ignore this jack.  
Connect the power cord  
When you connect the power, the screen displays 01/01 00:00 FAX.  
NOTICE:  
1) This fax must be grounded using a 3-prong plug.  
2) Since the FAX/MFC is grounded through the power outlet, you can protect  
yourself from potentially hazardous electrical conditions on the telephone line  
by keeping the power to your FAX/MFC on when you connect it to a telephone  
line. Similarly, you can protect yourself when you want to move your ma-  
chine, by disconnecting the telephone line first, and then the power cord.  
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I N S T A L L A T I O N  
11  
3) Lightning and power surges can damage this product! We recommend that  
you use a quality surge protection device on the AC power line as well as on  
the telephone line, or unplug the telephone line and electrical cords during a  
lightning storm.  
Connect the telephone line  
Connect one end of the telephone line cord to the jack labeled LINE on the left  
side of the FAX/MFC. Connect the other end to a modular wall jack.  
Special Line Considerations  
Roll Over Phone Lines  
A roll over phone system is a group of two or more separate telephone lines that  
pass incoming calls to each other if they are busy. The calls are usually passed  
down or rolled overto the next available phone line in a preset order.  
Your FAX/MFC can work in a roll over system as long as it is the last number in  
the sequence, so the call cannot roll away. Do not put the FAX/MFC on any of the  
other numbers; when the other lines are busy and a second fax call is received,  
the fax call is transferred to a line that does not have a fax machine. Your FAX/  
MFC will work best on a dedicated line.  
Two-Line Phone System  
A two-line phone system is nothing more than two separate phone numbers on  
the same wall outlet. The two phone numbers can be on separate jacks (RJ11) or  
combined into one jack (RJ14). Your FAX/MFC must be plugged into an RJ11  
jack. RJ11 and RJ14 jacks may be equal in size and appearance and both may  
contain 4 wires (black, red, green, yellow). To test the type of jack, plug in a  
two-line phone and see if it can access both lines. If it can, you must separate the  
line for your FAX/MFC.  
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C H A P T E R T W O  
12  
Converting Telephone Wall Outlets  
There are three ways to convert to an RJ11 receptacle. The first two ways may  
require assistance from the telephone company. You can change the wall outlets  
from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet  
installed and slave or jump one of the phone numbers to it.  
The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter  
into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1,  
Line 2) and a third RJ14 jack (Lines 1 and 2). Plug the FAX/MFC into Line 2 of  
the triplex adapter.  
Triplex Adapter  
RJ14  
RJ11  
RJ14  
Installing FAX/MFC, External Two-Line TAD,  
and Two-Line Telephone  
When you are installing an external two-line telephone answering device (TAD)  
and a two-line telephone, your FAX/MFC must be isolated on one line at both the  
wall jack and at the TAD. The most common connection is to put the FAX/MFC on  
Line 2. The back of the two-line TAD must have two telephone jacks: one labeled  
L1 or L1/L2, and the other labeled L2. You will need at least three telephone line  
cords, the one that came with your FAX/MFC and two for your external two-line  
TAD. You will need a fourth line cord if you add a two-line telephone.  
Place the two-line TAD and the two-line telephone next to your FAX/MFC.  
1
2
Plug one end of the telephone line cord for your FAX/MFC into the L2 jack of  
the triplex adapter. Plug the other end into the LINE jack on the left side of  
the FAX/MFC.  
Plug one end of the first telephone line cord for your TAD into the L1 jack of  
the triplex adapter. Plug the other end into the L1 or L1/L2 jack of the  
two-line TAD.  
3
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I N S T A L L A T I O N  
13  
Plug one end of the second telephone line cord for your TAD into the L2 jack  
of the two-line TAD. Plug the other end into the EXT. jack on the left side of  
the FAX/MFC.  
4
Triplex Adapter  
Two Line Phone  
.
Two Line External TAD  
FAX/MFC  
You can keep two-line telephones on other wall outlets as always. There are two  
ways to add a two-line telephone to the FAX/MFCs wall outlet. You can plug the  
telephone line cord from the two-line telephone into the L1+L2 jack of the  
triplex adapter. Or, you can plug the two-line telephone into the TEL jack of the  
two-line TAD.  
Multi-Line Connections (PBX)  
Most offices use a central telephone system. While it is often relatively simple to  
connect the FAX/MFC to a key system or a PBX (Private Branch Exchange), we  
suggest that you contact the company that installed your telephone system and  
ask them to connect the FAX/MFC for you. It is advisable to have a separate line  
for the FAX/MFC. You can then leave the machine in FAX ONLY Mode to receive  
faxes any time of day or night.  
See  
Easy Receive  
pp. 34-35  
If the FAX/MFC is to be connected to a multi-line system, ask your installer to  
connect the unit to the last line on the system. This prevents the unit from being  
activated each time a telephone call is received.  
As with all fax units, this machine must be connected to a two wire system. If your line  
has more than two wires, proper connection of the FAX/MFC cannot be made.  
If you are installing the FAX/MFC to work with a PBX:  
It is not guaranteed that the unit will operate correctly under all circum-  
stances with a PBX. Any cases of difficulty should be reported first to the  
company that handles your PBX.  
1
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C H A P T E R T W O  
14  
If all incoming calls will be answered by a switchboard operator, it is  
recommended that the Answer Mode be set to MANUAL. All incoming calls  
should initially be regarded as telephone calls.  
2
3
The unit may be used with either pulse or tone dialing telephone service.  
Custom Features on Your Phone Line  
If you have Ring Master, Voice Mail, an answering service, alarm system or any  
other custom feature on your telephone line, it may create a problem in the  
operation of your FAX/MFC.  
Connecting an External  
Telephone Answering Device (TAD)  
Sequence  
You might choose to connect an additional answering system. When you have an  
external TAD on the same telephone line as the FAX/MFC, the TAD answers all  
calls. The FAX/MFC listensfor fax calling (CNG) tones. If it hears them, the  
FAX/MFC takes over the call and receives the fax. If it doesnt hear CNG tones, the  
FAX/MFC lets the TAD continue playing your outgoing message so your caller can  
leave you a voice message.  
The TAD must answer within 4 rings (the recommended setting is 2 rings). The  
FAX/MFC cannot hear CNG tones until the TAD has answered the call, and with 4  
rings there are only 8-10 seconds of CNG tones left for the fax handshake.”  
Make sure you carefully follow instructions in this manual for recording your  
outgoing message. Do not use a toll-saverring setting on the TAD.  
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I N S T A L L A T I O N  
15  
Do not connect a TAD elsewhere on the same phone lineyour FAX/MFC and  
TAD will both try to control the line.  
Connections  
The external TAD must be plugged into the left side of the FAX/MFC, into the jack labeled  
EXT. Your FAX/MFC cannot work properly if you plug the TAD into a wall jack.  
Plug the telephone line cord from the wall jack into the left side of the FAX/  
MFC, in the jack labeled LINE.  
1
Plug the telephone line cord from your TAD into the left side of the FAX/MFC,  
in the jack labeled EXT. (Make sure this cord is connected to the TAD at the  
2
TADs telephone line jack, and not its telephone set jack.)  
Set your external TAD to 4 rings or less. (The FAX/MFCs Ring Delay setting  
does not apply).  
3
Record the outgoing message (see below).  
4
5
6
7
Set the TAD to answer calls.  
Function  
8
1
Set Message Storage (  
,
,
) to VOICE:EXT..  
Set the Answer Mode to MC:MSG CTR.  
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C H A P T E R T W O  
16  
Outgoing Message (OGM) on External TAD  
Timing is important in recording this message. The message sets up the way your  
external TAD handles both manual and automatic fax reception.  
Record 5 seconds of silence at the beginning of your message. (This allows  
your FAX/MFC time to listen for the fax CNG tones of automatic  
transmissions before they stop.)  
1
Limit your speaking to 20 seconds.  
2
End your 20-second message by giving your Remote Activation Code for  
people sending manual faxes. For example:  
3
After the beep, leave a message or send a fax by pressing 5 1.”  
Connecting an External Telephone  
Your FAX/MFC is equipped with a handset that you can use as a regular phone.  
However, you can also connect a separate telephone (or telephone answering  
device) directly to your FAX/MFC.  
Connect the modular plug on the telephones line cord to the jack labeled EXT.  
on the left side of the FAX/MFC.  
Whenever this phone (or TAD) is in use, the screen displays EXT. TEL IN USE,”  
and, if the fax handset is lifted, an alarm sounds. To disconnect the call on the  
Speaker Phone  
external phone and switch to the fax, press  
.
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17  
C H A P T E R T H R E E  
Fax  
Settings  
3
Fax Settings  
Setting Dialing Mode (Tone/Pulse)  
Your FAX/MFC comes set to accommodate tone (multi-frequency) dialing service. If  
you have pulse (rotary) dialing service, you need to change the dialing mode.  
Function  
6
1
Press  
,
,
. The screen prompts you to select TONE or PULSE.  
1
DIALING:TONE  
DIALING:PULSE  
Use or to select dialing mode.  
2
3
4
Set  
Press when the screen displays the dialing mode you want.  
Stop  
Press  
.
Setting Date and Time  
Your FAX/MFC displays the date and time, and prints it on every fax you send.  
In the event of a power failure, the FAX/MFC maintains date and time  
information for about one hour. All other settings remain unaffected.  
Function  
7
1
Press  
,
,
. The screen prompts you to enter the year.  
1
2
ENTER YEAR:XX  
Enter the last two digits of the year. The screen displays your entry, then  
prompts you to enter the month.  
ENTER MONTH:XX  
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C H A P T E R T H R E E  
18  
Enter two digits for the month (for example, enter 09 for September, or 10 for  
October). The screen displays your entry, then prompts you to enter  
the day.  
3
4
ENTER DAY:XX  
Enter two digits for the day (for example, 06). The screen displays your entry,  
then prompts you to set the time.  
ENTER TIME:XX:XX  
Enter the time in 24-hour format (for example, enter 15:25 for 3:25 PM).  
Wait two seconds.  
5
6
Stop  
Press  
. The screen now displays the date and time you set, and displays it  
7
whenever the FAX/MFC is standing by.  
Setting Station ID  
You can store your name, fax number, and telephone number to be printed on the  
fax Cover Page, and on all fax pages.  
See  
Composing  
Electronic  
Cover Page  
p. 46  
Function  
7
4
Press  
,
,
. The screen prompts you to enter your fax number.  
1
FAX:  
See  
Entering  
Text  
Enter your fax number (up to 20 digits). The screen displays your entry.  
2
3
Set  
Press . The screen prompts you to enter your telephone number.  
pp. 18-19  
TEL:  
Enter your telephone number (up to 20 digits). If your telephone number  
and fax number are the same, enter the same number again.  
4
5
Set  
Press . The screen prompts you to enter your name or your company name.  
NAME:  
Use the dial pad to enter your name (up to 20 characters). (You can use the  
chart on page 19 to help you enter letters.)  
6
Set  
Press to confirm.  
7
8
Stop  
Press  
. The screen returns to the date and time.  
Entering Text  
When you are setting certain functions, such as the Station ID, you may need to  
enter text into the FAX/MFC. Most number keys have three or four letters printed  
above them. The keys for 0, #, and dont have printed letters because they are  
used for special characters.  
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F A X S E T T I N G S  
19  
By pressing the appropriate number key the correct number of times, you can  
access the character you want.  
Press Key  
one time  
two times three times four times  
A
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
7
8
9
D
G
J
L
O
R
V
Y
M
P
T
W
S
Z
Inserting spaces  
If you want to enter a blank space, press twice.  
Making corrections  
If you entered a letter incorrectly and want to change it, press to move the  
Clear  
cursor after the last correct letter. Then press  
; all letters to the right of the  
cursor are deleted. Re-enter the correct text and/or digits.  
Repeating letters  
If you need to enter a character assigned to the same key as the previous  
character, press to move the cursor to the right.  
Special characters and symbols  
Press for (space) ! # $ % & ( ) * + , - . /  
Press # for : ; < = > ? @ [ ] ^ _  
Press Ø for Ä Ë Ö Ü À Ç È É 0  
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C H A P T E R T H R E E  
20  
NOTICE: The Telephone Consumer Protection Act of 1991 makes it unlawful for  
any person to use a computer or electronic device to send any message via a  
telephone fax machine unless such message clearly contains, in a margin at the  
top or bottom of each transmitted page, or on the first page of the transmission,  
the date and time it is sent and an identification of the business or other entity or  
other individual sending the message and the telephone number of the sending  
machine or such business, other entity, or individual. In order to program this  
information into your FAX/MFC, you should complete the steps described on page  
18 and 19.  
I The telephone number you enter is used only for Call Back Message and  
Cover Page features.  
I If you do not enter a fax number, no additional information can be entered.  
See  
ALL DIAL  
Report  
p. 83  
I To enter a space, press once between numbers and twice between  
characters.  
I If your Station ID has already been programmed, the screen prompts 1to  
make a change, or 2to exit without changing.  
Storing One Touch Dial Numbers  
You can store 24 fax/phone numbers that you can dial by pressing one key. You  
can also store names with these numbers. When you press a One Touch dial  
location, the screen displays the name or number as the call is dialed.  
One Touch keys are not the dial pad keys. They are the 12 keys (number  
01-24) located to the right of the dial pad. One Touch Numbers 13-24 are  
Shift  
accessed by holding down  
key.  
when you press the appropriate One Touch  
Function  
4
1
Press  
,
,
.
1
2
Press the One Touch key where you want to store a number. (One Touch key  
01  
is pre-programmed for Brother Fax-Back System (USA only). You can  
override it if you wish.) The screen displays the location you selected.  
Enter a number (up to 20 digits). If you want to enter a pause in the  
dialing sequence (to wait for an outside line,for example), press  
3
Redial/Pause  
Redial/Pause  
enters a 3.5-second  
as youre entering digits. Pressing  
pause when the number is dialed, and a dash appears on the screen.  
Set  
Press . The screen prompts you to enter a name for this number.  
4
5
NAME:  
Use the dial pad to enter the name (up to 15 characters). You can use the  
chart on page 19 to help you enter lettersORGo to Step 6 to store the  
number without a name.  
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F A X S E T T I N G S  
21  
Set  
Press . The screen prompts you to select the type of number this is. Use  
or to select the type you want.  
6
FAX  
TEL  
F/T  
a fax only number  
a telephone (voice) number  
both a fax and telephone (voice) number  
CHAIN a number (usually an access code) for chain dialing.  
Set  
Press  
.
7
8
Stop  
Return to Step 2 to store another One Touch numberORPress  
to  
exit.  
When you dial an AUTO DIAL number, the screen displays the name youve  
stored, or, if you havent stored a name, the number youve stored .  
If you need to store a pause longer than 3.5 seconds, please call Brother Customer  
Service at 1-800-284-4329 in the USA, or 1-800-853-6660 from within Canada.  
You can use chain dialing to store long dialing sequences. For example, to store  
9 1 201 555 1234 987 65 4321, divide the number into 2 parts. Store the  
first part as a Chain type number (this tells the system that the dialing sequence is  
not complete).  
CHAIN9 1 201 555 1234  
The last part of the One Touch number must be stored as any of the other  
following 3 types.  
FAX or F/T or TEL987 65 4321  
Now, when you dial, just press the two keys (one after the other, in order) where  
youve stored the two parts of the number.  
If you are using Chain Dialing with a credit card number, do not send an  
electronic cover page. The credit card number will appear on it.  
One Touch Dialing  
Speaker Phone  
Pick up the handsetORPress  
.
1
2
When you hear a dial tone, press the One Touch key of the location you  
want to call.  
If you try to use a One Touch location with no number stored in it, you hear a  
warning sound, and the screen displays NOT REGISTERED. The display returns  
to normal after 2 seconds.  
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C H A P T E R T H R E E  
22  
Storing Speed Dial Numbers  
You can store Speed Dial numbers, when you dial by pressing only three keys. Model  
MFC 1870MC has 36 Speed Dial locations, Models FAX 1570MC and MFC 1970MC  
have 100. Even if you lose electrical power, numbers stored in memory will not be  
lost.  
Function  
4
2
Press  
,
,
. The screen prompts you to enter a location.  
1
SPEED-DIAL? #  
Use the dial pad to enter a 2-digit location. (For model MFC 1870MC, enter 01  
- 36.) (For models FAX 1570MC and MFC 1970MC, enter 00 - 99.)The screen  
displays your entry, then prompts you to enter the number youre storing.  
2
#05  
ENTER & SET  
Enter the number (up to 20 digits).  
3
4
Set  
Press . The screen now prompts you to store a name with this number.  
NAME:  
Use the dial pad to enter the name (up to 15 characters). You can use the  
5
Set  
chart on page 19 to help you enter lettersORPress and go to Step 7  
to store the number without a name.  
Set  
Press  
.
6
7
The screen prompts you to select the type of number this is. Use or to  
select the type you want.  
FAX a fax number  
TEL a telephone (voice) number  
F/T  
both a fax and telephone number  
CHAIN a number (usually an access code) for chain dialing.  
Set  
Press  
.
8
9
Stop  
Return to Step 2 to store another Speed Dial numberORPress  
to exit.  
Speed Dialing  
Speaker Phone  
Pick up the handsetORPress  
.
1
2
Speed Dial  
When you hear a dial tone, press  
Speed Dial number.  
, then press the two-digit  
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F A X S E T T I N G S  
23  
Changing One Touch and  
Speed Dial Numbers  
If you try to store a One Touch or Speed Dial number in a location where a  
number is already stored, the screen displays the current name stored there, then  
prompts you to either  
1. CHANGE OR—  
2. EXIT.  
1
2
Press to change the number stored, or press to exit without making a  
1
2
3
change.  
Clear  
If you want to erase the number, press  
of the digits.  
when the cursor is to the far left  
If you want to change a digit, use or to position the cursor under the  
digit you want to change, then press  
Clear  
.
Enter a new number.  
4
5
Follow the directions from Step 4 in Storing One Touch Numbers or Storing  
Speed Dial Numbers.  
Setting Up Groups  
for Broadcasting  
See  
Storing  
One Touch  
Dial  
Numbers  
pp. 20-21  
and  
Storing  
Speed Dial  
Numbers  
p. 22  
Groups allow you to send the same fax message to many fax numbers by pressing  
only one One Touch key (Broadcasting). First, youll need to store each fax  
number as a One Touch or Speed Dial number. Then, you can combine them  
into a Group. Each Group uses a One Touch key. Finally, you can have up to 6  
small Groups, or you can assign many numbers to one large group. If you have  
Model MFC 1870MC you can assign up to 59 numbers to one large group, and for  
Models FAX 1570MC and MFC 1970MC up to 123 numbers to one large group.  
Function  
4
3
Press  
,
,
. The screen displays:  
1
SELECT ONE-TOUCH  
Select a One Touch key where you wish to store the number. (For example,  
2
3
02  
press One Touch key  
to use as a group.)  
1
Use the dial pad to enter the Group number (for example, press for  
Group 1).  
SETUP GROUP:GO  
ENTER & SET  
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C H A P T E R T H R E E  
24  
Use the dial pad to enter the One Touch or Speed Dial numbers in this group.  
4
0
3
0
5
0
2
For example, enter  
,
,
. Enter a before  
Speed Dial locations; enter a before One Touch locations.  
G01:#O3#O5*O2  
Set  
Press . The screen prompts you to enter a name.  
5
6
NAME:  
ENTER & SET  
Use the dial pad and the chart on pages 18-19 to enter a name for the group  
(for example, NEW CLIENTS).  
Set  
Press  
Press  
.
7
8
Stop  
to exit.  
You can print a list of all One Touch and Speed Dial numbers. See Chapter 10,  
Printing Reports and Lists.”  
Setting Beeper Level  
You can set the beeper to LOW, HIGH or OFF. The FAX/MFC comes set to LOW.  
When the beeper is set to LOW or HIGH, the FAX/MFC beeps every time you press  
a key or make an error, and at the end of fax sending or receiving.  
Function  
5
2
Press  
,
,
.
1
2
3
4
Press or to select your setting.  
Set  
When the screen displays the setting you want, press  
.
Stop  
Press  
to exit.  
Memory Storage  
All settings in the SET AUTO DIAL, USER OPTIONS, TEL OPTIONS, and SETUP  
SYSTEM functions are stored permanently and will be retained even in the event  
of a power failure.  
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25  
C H A P T E R F O U R  
On-Screen  
Programming  
4
User-Friendly Programming  
See  
Using This  
Manual p. 1  
We have designed your FAX/MFC with on-screen programming and a Help key.  
User-friendly programming helps you take full advantage of all the functions  
your FAX/MFC has to offer.  
Since your fax programming is done on the LCD, we created step-by-step on-  
screen prompts to help you program your FAX/MFC. All you need to do is follow  
the prompts as they guide you through the function menu selections and  
programming options and settings.  
Function Mode  
You can access the function mode by pressing  
Function  
. When you enter the  
function mode, your FAX/MFC displays a list of Level One Functions from which  
you can choose. These function options appear one after the other on the display.  
Set  
Select an option by pressing when the option appears on the LCD.  
You can scrollmore quickly through options by pressing . When the screen  
Set  
displays your selection, press . (Use to scroll backward if you passed your  
choice or to save key strokes. Both arrow keys show all options, in the opposite  
order.)  
Stop  
If you want to exit the Function Mode, press  
.
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C H A P T E R F O U R  
26  
Alternating Displays  
When you see alternating displays, the LCD sometimes alternates between the  
currently selected option, and a help message giving brief instructions about how  
to proceed. The display youll probably see most often is shown below, showing  
you, when you place a document in the feeder, that you can dial a number and  
send a fax, or you can make a copy.  
FAX: NO. & START  
COPY: PRESS COPY  
Function Selection Table  
If you have a basic understanding of how to program a fax machine, you can  
perform most of the programming settings without the Owners Manual. To help  
you understand the function selections, options, and settings that are found in  
your fax and Message Center programs, use the Function Selection Table below.  
1. TEMP. SETTINGS  
Function  
Description  
Factory Set More Info  
1. TIMER  
Send documents later.  
--  
p. 44  
2. POLLING  
Retrieve faxes from another  
machine.  
OFF  
pp. 5456  
3. CALL RESERVE  
4. CONTRAST  
You can send a fax, then speak. OFF  
pp. 4849  
Change lightness or darkness  
AUTO  
p. 32  
of fax youre sending.  
5. RESOLUTION  
Allows you to change resolution STANDARD  
page by page.  
pp. 32, 50  
p. 45  
6. OVERSEAS MODE Adjusts for sometimes difficult  
OFF  
overseas transmissions.  
7. COVERPAGE  
Automatically sends cover page OFF  
pp. 4748  
you program.  
2. CANCEL JOB  
Function  
Description  
Factory Set More Info  
Cancel a timed or polled job.  
p.45  
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O N - S C R E E N P R O G R A M M I N G  
27  
3. PRINT REPORTS  
Function  
Description  
Factory Set More Info  
1. ACT. REPORT  
2. ALL DIAL  
pp. 8384  
p. 83  
3. TEL. INDEX  
Print lists and reports of activity.  
(Details in Chapter 10)  
p. 83  
4. COVERPAGE  
5. CALL BACK MSG  
6. USER OPTIONS  
7. XMIT REPORT  
8. MEMORY STATUS  
9. CALLER ID  
pp. 48, 83  
pp. 49, 83  
p. 83  
pp. 8384  
p. 83  
OFF  
p. 83  
4. SET AUTO DIAL  
Function  
Description  
Factory Set More Info  
1. ONE-TOUCH DIAL Dial numbers stored in memory USER DEFINED pp. 2021  
by pressing only one key.  
2. SPEED-DIAL  
Dial numbers stored in memory  
pressing only 3 keys.  
p. 22  
3. SETUP GROUPS  
Set up a group number  
for broadcasting.  
pp. 2324  
5. USER OPTIONS  
Function  
Description  
Factory Set More Info  
1. SMOOTHING  
Enhance the appearance of  
incoming faxes.  
ON  
p. 37  
2. BEEPER  
Adjust volume level of beeper.  
LOW  
OFF  
p. 24  
p. 47  
3. COVERPG ON/OFF Send automatic cover page  
with comment.  
4. ERROR RE-TX  
5. REDUCTION  
6. RCD PAPER  
Resend a fax if an error occurs. OFF  
p. 46  
p. 38  
p. 37  
Reduce size of image.  
AUTO  
Select size of paper for fax receiving. LETTER  
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C H A P T E R F O U R  
28  
6. TEL OPTIONS  
Function  
Description  
Factory Set More Info  
1. TONE/PULSE  
2. RING DELAY  
Select dialing mode.  
TONE  
2
p. 17  
p. 35  
Number of rings before machine  
answers in F/T, FAX or MC  
mode.  
3. SPEAKER VOLUME Adjust speaker volume.  
LOW  
LOW  
p. 36  
p. 66  
4. ICM REC. MONITR Adjust volume of  
incoming messages.  
5. F/T RING TIME  
Sets the time for double-ring20  
p. 36  
in F/T mode.  
6. RING VOLUME  
7. DISTINCTIVE  
Adjust volume of ringer.  
MEDIUM  
OFF  
p. 37  
Use with phone company  
distinctive ringing service  
to register the ring pattern  
with FAX/MFC.  
pp. 5152  
8. CALLER ID  
View a list of the last 30  
pp. 5354  
Caller IDs stored in memory.  
7. SETUP SYSTEM  
Function  
Description  
Factory Set More Info  
1. DATE/TIME  
Enter date and time for LCD  
display and to print on  
transmissions.  
01/01/1999 00:00 pp. 1718  
2. DAILY TIMER  
3. INTERVAL  
Send delayed jobs at the same  
time every day.  
00:00  
OFF  
--  
p. 43  
p. 84  
p. 18  
Select the interval of time  
between activity reports.  
4. STATION ID  
Program name, fax number,  
and telephone number to  
appear on each transmitted page.  
5. REMOTE CODE  
6. EASY RECEIVE  
Enter code to activate or  
deactivate machine from a  
remote location.  
ON ( 51, #51) p. 51  
Receive fax messages without  
pressing the Start key.  
ON  
pp. 34-35  
7. SET COVERPAGE Register your own two  
p. 46  
custom comments.  
(8.MF LINK)  
(For MFC 1870MC  
and MFC 1970MC only)  
Fax Receive Only/ PC Primary/ PC Primary  
PC Receive Only  
Multi-Function  
Link/Missing  
Link  
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O N - S C R E E N P R O G R A M M I N G  
29  
8. SETUP MSG CTR  
Function  
Description  
Factory Set More Info  
1. MSG STORAGE  
Select if memory will store fax, FAX:OFF/  
voice or both. VOICE:ON  
Select if fax prints memory backup. ON  
p. 61  
2. BACKUP PRINT  
p. 64  
3. FAX FWD/PAGING Set fax to forward fax/message  
OR to call your pager.  
OFF  
pp. 6667  
4. REMOTE ACCESS Set code for retrieving messages. 159  
p. 68  
p. 65  
5. ICM MAX. TIME  
6. OGM  
Set length of incoming messages. 30 seconds  
Select/record outgoing message. MSG CTR OGM pp. 61-62  
7. TOLL SAVER  
Set to ring twice when messages OFF  
are waiting.  
p. 65  
9. SETUP MC PRO  
Function  
Description  
Factory Set More Info  
1. MSG CTR PRO  
2. OGM  
Select ON or OFF.  
OFF  
p. 81  
Record outgoing announcements  
for 1st Level and 2nd Level.  
pp. 7980  
3. MAIL BOX  
Select primary (default)  
mailbox.  
p. 76  
4. VOICE INFO  
Store the voice information  
for each Voice-on-Demand.  
User Defined  
pp. 7475  
0. INTERRUPT  
Function  
——  
Description  
Factory Set More Info  
Send a fax now OR make  
a copy, even if you have the  
FAX/MFC set up to send a fax  
later or for Polling.  
——  
p. 44  
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C H A P T E R F O U R  
30  
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31  
C H A P T E R F I V E  
Basic Fax  
Operation  
5
Sending Faxes  
Before you begin:  
I Documents must be between 5.8 and 8.5 inches wide, and 5.9 and 23.7  
inches long. Your FAX/MFC can only scan an image 8.2 inches wide,  
regardless of how wide the paper is.  
I Make sure you insert documents face down, top edge first.  
I Adjust the paper guides to fit the width of your document.  
Paper guides  
I The automatic document feeder (ADF) can hold up to 20 pages, feeding each  
one individually through the FAX/MFC. Use standard (20 lb.) paper when  
using the ADF; if youre using heavier paper, feed each sheet individually to  
prevent paper jams.  
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C H A P T E R F I V E  
32  
Resolution  
I Press  
(before you send the fax or make a copy)to select the  
resolution for the document youre sending.  
Standard ––– Suitable for most typed documents.  
Fine ––––––– Good for small print; transmits a little slower than  
standard resolution.  
Super Fine Good for small print or artwork; transmits slower than fine  
resolution.  
Photo –––––– Use when document has varying shades of gray; slowest  
transmission time.  
I DO NOT use curled, wrinkled, folded, or ripped paper, or paper with staples,  
paper clips, paste or tape attached. DO NOT use cardboard, newspaper, or  
fabric.  
I Make sure documents written with ink are completely dry.  
Contrast Setting  
If your document is very light or very dark, you might want to set the contrast  
accordingly. Use S.LIGHT to send a very light document. Use S.DARK to send a  
very dark document.  
Insert the document, face down, in the feeder.  
1
Function  
1
4
Press  
,
,
.
2
3
4
5
6
Use or to select AUTO, S.LIGHT, or S.DARK.  
Set  
When the screen displays your selection, press  
.
Stop  
Press  
to exit.  
Start  
Copy  
to make  
Enter a fax number and press  
a copy.  
to send a faxORPress  
Manual Transmission  
Manual transmission lets you hear the dial tone, ringing, and fax chirps before  
sending the fax.  
See  
One Touch  
Dialing  
p. 21  
Insert the document face down in the feeder.  
1
2
Pick up the handset and listen for a dial tone  
Speaker Phone  
ORpress  
Iand listen for a dial tone.  
Enter the fax number you want to call (you can enter the digits using the  
dial pad, or you can enter a One Touch or Speed Dial number or you can  
call from the Tel-index).  
3
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B A S I C F A X O P E R A T I O N  
33  
See  
Speed Dial  
p. 22  
Start  
When you hear the fax tone, press  
.
4
5
If youre using the handset, hang up.  
Automatic Transmission  
This is the easiest way to send a fax.  
Speaker Phone  
IMPORTANT: Do not pick up the handset or press  
.
Insert the document face down in the feeder.  
1
Enter the fax number using One Touch, Speed Dial, Tel-index or the dial  
pad.  
2
Start  
Press  
.
3
Manual and Automatic Fax Redial  
If you’re sending a fax manually and the line is busy, press  
Redial/Pause  
to retry  
the number.  
If you’re sending a fax automatically, and if the line is busy, the FAX/MFC will  
redial automatically up to three times at 5 minute intervals.  
Receiving Faxes  
Select Answer Mode  
ManualYou must answer all calls yourself. If you hear fax tones, press  
begin receiving the fax, then hang up. You can use this mode with Distinctive Ringing.  
See  
Distinctive  
Ringing  
Start  
to  
pp. 51-52  
Fax OnlyThe FAX/MFC automatically answers every call as a fax call. You  
cannot receive a voice call, but you can dial out and make a voice call.  
See  
F/T (Fax/Tel)  
Mode Only  
p. 50  
F/TThe FAX/MFC automatically answers every call. If the call is a fax, it prints  
the fax. If the call is not a fax, it signals you with a double ring (ring-ring),  
different from the phone company ringing, to alert you to pick up the call. If you  
select this setting, youll need to set the Ring Delay and F/T Ring Time features  
(on the following pages). If you have extension phones on the same line as the  
FAX/MFC, set Ring Delay to 4.  
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C H A P T E R F I V E  
34  
MSG CTRThese FAX/MFCs provide you with a built-in digital message center  
for fax and voice. When you set the machine to answer calls, it will record up to  
15 minutes (MFC 1870MC) or up to 30 minutes (Fax 1570MC and MFC 1970MC)  
of messages, depending on how much memory is available. For more informa-  
tion about Message Center (MSG CTR) operation, please see Chapter 8 and  
Chapter 9.  
Current  
Answer Mode  
MNL:  
FAX:  
F/T:  
MC:  
MANUAL  
FAX ONLY  
09/06 15:25 FAX  
FAX/TEL  
MESSAGE CENTER  
Set  
Function  
Clear  
Resolution  
Mode  
Record Fax/Tel Outgoing Announcement  
(F/T OGM)  
This is the announcement played by your FAX/MFC (not an external TAD) when  
someone calls and your machine is set to F/T mode. Although callers hear your  
announcement, they cannot leave a message. To erase the announcement, follow  
the directions on page 62, Erasing Outgoing Message.  
Function  
8
6
Press  
,
,
. The screen prompts you to choose F/T OGM or MSG  
1
CTR OGM.  
Press or to select F/T OGM.  
2
3
4
5
6
Set  
Press  
Press  
.
Record  
, then pick up the handset to record a message.  
Replace the handset. Your OGM is played.  
Stop  
Press  
to exit.  
Easy Receive  
When you use this feature, you dont have to press  
See  
Operation  
from  
Extension  
Telephone  
p. 50  
and  
For F/T  
(Fax/Tel)  
Mode Only  
p. 50  
Start  
when you answer a fax  
call and hear calling beeps. Just hold the handset and wait a few seconds. When  
you see RECEIVEon the fax screen or when you hear chirpsthrough the  
handset of an extension phone connected to another wall jack, just replace the  
handset, and the FAX/MFC does the rest. Selecting ON allows the machine to  
receive fax calls automatically, even if you lift the handset of an extension phone.  
Selecting SEMI lets the FAX/MFC receive the call only if youve answered it at the  
FAX/MFC. Selecting OFF means youll have to activate the FAX/MFC yourself, by  
Start  
5
1
pressing  
or by pressing  
if you are not at the FAX/MFC.  
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B A S I C F A X O P E R A T I O N  
35  
In case Easy Receive does not work because of a poor phone line connection, just  
Start  
5
1
press  
or press the Activation Code  
.
Function  
7
6
Press  
,
,
.
1
Use or to select ON, SEMI, or OFF.  
2
3
4
Set  
Press when screen displays your selection.  
Stop  
Press  
to exit.  
If youve set the feature to ON, but your FAX/MFC doesnt automatically connect  
5
1
a fax call when you lift the extension phone handset, press  
.
Start  
At the FAX/MFC, lift the handset and press  
.
To select or change your Answer Mode  
Mode  
Press  
repeatedly until you find the mode you want.  
The indicator lights show your current selection.  
( means light off. means light on.)  
FAX  
FAX  
FAX  
FAX  
F/T  
F/T  
F/T  
F/T  
(MANUAL)  
(FAX ONLY)  
(FAX/TEL)  
(MSG CTR)  
*You must record an outgoing message (OGM) in order to use the Message Center  
Mode. See Message Center Mode P.59.  
Setting Ring Delay  
The Ring Delay setting determines the number of times the FAX/MFC rings before  
it answers. If you have extension phones on the same line as the FAX/MFC, set the  
Ring Delay to 4.  
Function  
6
2
Press  
,
,
.
1
2
See  
Operation  
from  
Extension  
Telephone  
p. 50  
Press or to select how many times the line rings before the FAX/MFC  
answers (00 04). If you select 00, the line doesnt ring at all.  
Set  
Press when the screen displays your selection.  
3
4
Stop  
Press  
to exit.  
and  
For F/T  
(Fax/Tel)  
Mode Only  
p. 50  
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C H A P T E R F I V E  
36  
Setting F/T Ring Time  
You must determine how long the FAX/MFC will notify you with its special double  
ring when you have a voice call. This ringing happens after the initial ringing  
from the phone company. Only the FAX/MFC rings, for 20, 30, 40 or 70 seconds;  
no other phones on the same line ring the special double ring.  
Function  
6
5
Press  
,
,
.
1
2
Press or to select how long the FAX/MFC will ring to alert you that you  
have a voice call.  
Set  
Press when the screen displays your selection.  
3
RING TIME:XX SEC  
Stop  
Press  
to exit.  
4
Now, when a call comes in and the machine is set to F/T Mode, all phones on this  
line will ring the number of times you selected in Ring Delay.  
You can let the FAX/MFC pick up and detect if its a fax or voice call. If its a fax  
call, the machine prints the fax. If its a voice call, the machine signals you with a  
double ring for the length of time you selected in F/T Ring Time.  
Even if the caller hangs up during the double ringing, the FAX/MFC continues for  
the set time.  
Speaker Volume  
You can set the volume of the FAX/MFC speaker phone.  
Function  
6
3
Press  
,
,
.
1
2
3
4
Press or to select your volume setting (OFF, LOW, MEDIUM, or HIGH).  
Set  
Press when the screen displays your selection.  
Stop  
Press  
to exit.  
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B A S I C F A X O P E R A T I O N  
37  
Ring Volume  
You can select how loudly, or if, the FAX/MFC rings.  
Function  
6
6
Press  
,
,
.
1
2
3
4
Press or to select OFF, LOW, MEDIUM, or HIGH.  
Set  
Press when the screen displays your selection.  
Stop  
Press  
to exit.  
Even if you select OFF, the ring volume will remain LOW in F/T ringing (double  
ringing), and LOW in Call Reservation.  
Smoothing  
When activated, this feature enhances the appearance of incoming faxes by  
smoothinglines. It takes no longer to receive faxes in this setting, which comes  
set to ON.  
You cannot use smoothingfor outgoing faxes, or for printing lists and reports.  
Function  
5
1
Press  
,
,
.
1
2
3
4
Press or to choose ON or OFF.  
Set  
Press  
Press  
.
Stop  
to exit.  
Setting Paper Size  
You can use three sizes of paper for printing your faxesletter, legal, and A4.  
When you change the kind of paper you have loaded in the FAX/MFC, you will  
need to change the setting for paper size, so the FAX/MFC will know how to fit the  
incoming fax on the page. You can also select the level of page reduction to fit the  
paper in your FAX/MFC.  
Function  
5
6
Press  
,
,
. The screen displays:  
1
RCD PAPER:LETTER  
Use or to select LETTER, LEGAL or A4.  
2
3
4
5
6
Set  
Press when the screen displays your selection.  
Use or to select AUTO, 100%, 93%, 87% or 75%.  
Set  
Press when the screen displays your selection.  
Stop  
Press  
to exit.  
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C H A P T E R F I V E  
38  
Printing a Reduced Incoming Document  
You can always reduce the size of an incoming fax to a fixed percentage, regard-  
less of the size of the paper (up to legal) in your FAX/MFC. If you choose AUTO,  
the FAX/MFC chooses the level of reduction for you.  
Function  
5
5
Press  
,
,
. The screen displays:  
1
REDUCTION:AUTO  
Use or to select the reduction ratio you wantAUTO, 93%, 87%,  
or 75%. Choose 100% if you dont want a reduction.  
2
Set  
Press when the screen displays your selection.  
3
4
Stop  
Press  
to exit.  
Recommended Reductions  
If your paper is letter size (8.5" x 11"), and the incoming fax is  
letter size, select 93%  
A4, select 87%  
legal size, select 75%.  
If your paper is A4 (8.2" x 11.6"), and the incoming fax is  
letter size, select 100%  
A4, select 93%.  
If your paper is legal size (8.5" x 14"), and the incoming fax is  
letter size, select 100%  
A4, select 100%  
legal size, select 93%.  
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39  
C H A P T E R S I X  
Telephone &  
Speaker Phone  
6
(Voice) Operation  
Making Voice Calls  
You can use your FAX/MFC to make voice telephone calls, by dialing manually or  
by using One Touch or Speed Dial memory. You can use the handset or the  
Speaker Phone to make and receive calls. The Speaker Phone allows you to  
operate the phone hands-free, or allows more than one person in the room to  
participate in a two-way phone conversation. When using the Speaker Phone,  
make sure to speak clearly and close to the microphone.  
Manual Dialing  
Manual dialing is simply pressing all of the digits of the Phone number.  
Speaker Phone  
Pick up the handsetORPress  
.
1
2
3
When you hear a dial tone, dial the call, using the dial pad.  
Speaker Phone  
You can switch from handset to Speaker Phone by pressing  
then replacing the handset. You can switch from Speaker Phone to handset  
by lifting the handset.  
,
Speaker Phone  
To hang up, replace the handsetORPress  
.
4
Answering Calls with the Speaker Phone  
Speaker Phone  
When the phone rings, instead of lifting the handset, press  
clearly, toward the microphone. To end the call, press  
. Speak  
Speaker Phone  
.
If you have a bad telephone line connection, the other party might hear your  
voice echoed during the call. Hang up and try the call againORPick up the  
handset.  
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C H A P T E R S I X  
40  
One Touch Dialing  
See  
Storing One  
Touch Dial  
Numbers  
Speaker Phone  
Pick up the handsetORPress  
.
1
2
When you hear a dial tone, press the One Touch key of the location you want  
to call.  
pp. 20-21  
If you try to use a One Touch location with no number stored in it, you hear  
a warning sound, and the screen displays NOT REGISTERED. The display  
returns to normal after 2 seconds.  
Speed Dialing  
See  
Storing  
Speed Dial  
Numbers  
p. 22  
Speaker Phone  
Pick up the handsetORPress  
.
1
2
Speed Dial  
When you hear a dial tone, press  
Speed Dial number.  
, then press the two-digit  
Speaker Phone  
To hang up, replace the handsetORPress  
.
3
Hold  
Hold  
Press  
to put a call on Hold.  
1
You can put down the handset without disconnecting the call.  
2
3
Pick up the FAX/MFC handset to release the call from Hold. Picking up an  
extension handset will not release the call from Hold.  
Pause  
Press  
Redial/Pause  
to insert a 3.5 second pause between numbers.  
Tone/Pulse  
If you have pulse dialing service, but need to send tone signals (for telephone  
banking, for example), follow the directions below. If you have touch tone service,  
you do not need this feature to send tone signals.  
Lift the handset.  
1
Press . Any digits dialed after this send tone signals.  
2
3
When you hang up, the FAX/MFC returns to pulse dialing service.  
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T E L E P H O N E  
&
S P E A K E R P H O N E ( V O I C E ) O P E R A T I O N  
41  
Searching Telephone Index  
You can search for names you have stored in One Touch and Speed Dial  
memories. Names are stored alphabetically.  
See  
Storing One  
Touch Dial  
Numbers  
pp. 20-21  
and  
Tel-index  
Press  
, then enter the first letter of the name.  
1
2
3
Press or to search the memory.  
When the screen displays the name you want to call, pick up the handset or  
Storing  
Speed Dial  
Numbers  
p. 22  
Speaker Phone  
press  
Press  
.
Start  
to begin dialing.  
4
5
Speaker Phone  
When the call is over, hang up, or press  
to cancel the call.  
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C H A P T E R S I X  
42  
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43  
C H A P T E R S E V E N  
Advanced  
Fax Operation  
7
Sending Faxes  
Quick Scan Fax Transmission  
You can scan a fax into the FAX/MFCs memory to be sent as soon as the scan is  
complete. This way, you dont have to wait for the entire fax to be transmitted  
before you retrieve your original.  
If you get a MEMORY FULL message while scanning the first page of a fax, press  
Stop  
to cancel the scan. If you get a MEMORY FULL message while scanning in a  
Start  
subsequent page, youll have the option to press  
to transmit the pages  
Stop  
scanned so far, or to press  
to cancel the Quick Scan operation.  
Insert the document in the feeder.  
1
2
3
4
Q.Scan  
Press  
. The screen indicates how much memory is available.  
Enter the fax number.  
Start  
Press  
to begin scanning the document into memory. Once the scan is  
complete, the FAX/MFC dials the call.  
Daily Timer  
You can use this function to set a time to send a fax every day. The setting stays  
the same until you change it. Then, when you use Delayed Transmission the time  
will be displayed automatically.  
See  
Delayed  
Transmission  
p. 44  
Function  
7
2
Press  
,
,
.
1
2
and  
Use the dial pad to enter the time in 24-hour format (for example, enter  
19:45 for 7:45 PM).  
Delayed  
Polling  
p. 55  
Stop  
Wait 2 seconds, then press  
to exit.  
3
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C H A P T E R S E V E N  
44  
Delayed Transmission  
You can use this function to send a fax up to 24 hours later. If you have set a time  
in Daily Timer, the time will be displayed in Step 4.  
See  
Daily Timer  
p. 43  
Insert the document in the feeder.  
1
Q.Scan  
You can press  
normally.  
to use memory transmission, or you can send your fax  
2
Function  
1
1
Press  
,
,
.
3
4
Enter the time you want the fax to be sent, in 24-hour format (for example,  
enter 19:45 for 7:45 PM).  
Stop  
Wait 2 seconds (the screen will display 1. TIMER), then press  
screen prompts you to enter the fax number.  
. The  
5
MEMORY 100%  
ENTER FAX NO.  
Start  
Enter the fax number, and press  
you have entered to send the fax.  
. The FAX/MFC will wait until the time  
6
Interrupting Timer and Poll Waiting  
You can send a fax (or make a copy) now, even if you have the FAX/MFC set to  
send a fax later, or if you have it set for Poll Waiting. However, you cannot use  
automatic redial or the function mode.  
Function  
0
Press  
,
.
1
2
Wait 2 seconds, then remove the documents that are waiting in the feeder.  
INSERT DOCUMENT  
Place the document you want to send now in the feeder.  
Enter the number for the fax you want to send now.  
3
4
5
6
7
Start  
Press  
.
After the transmission is finished, return the first document to the feeder.  
Function  
0
Press  
,
to restore the Delayed Transmission timer.  
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A D V A N C E D F A X O P E R A T I O N  
45  
Canceling a Delayed Fax  
You can cancel tasks youve scheduled using the timer.  
Function  
2
Press  
,
. Any waiting jobs appear on the display. If no jobs are  
1
waiting, the screen displays NO JOB WAITING.  
2.CANCEL JOB  
If you have more than two jobs waiting, use or to select the job you  
2
Set  
want to cancel. Press when the screen displays your selection.  
OR—  
If you have only one job waiting, go to step 3.  
1
2
Press to cancelORPress to exit without canceling.  
3
4
Stop  
Press  
to exit.  
Broadcasting  
Using the numbers you have stored in group dialing, One Touch and Speed Dial  
memory, you can broadcastfaxes automatically to many different locations in  
a few simple steps. (Model MFC 1870MC offers up to 59 locations; FAX 1570MC  
and MFC 1970MC offer up to 123 locations.)  
See  
Setting Up  
Groups for  
Broadcasting  
pp. 23-24  
After the Broadcast is completed, a Broadcast Report will be printed automatically  
to let you know the results.  
Insert the document in the feeder.  
1
2
3
Q.Scan  
Press  
. The screen displays how much memory is available.  
Enter the One Touch and Speed Dial numbers (one after the other) or a  
Group number you have stored.  
Start  
Press  
. The FAX/MFC stores the document in memory, then transmits it  
4
to all the numbers you entered. If the line is busy, the FAX/MFC will retry.  
Stop  
Press  
during transmission to cancel the current fax broadcast.  
Overseas Mode  
If you have difficulty sending a fax overseas, use the Overseas Mode.  
See  
Sending  
Faxes  
After you send a fax using this feature, the feature turns itself off.  
pp. 31-33  
Insert document.  
1
2
Function  
1
6
Press  
,
,
.
6.OVERSEAS MODE  
Press or to select ON (or OFF).  
3
4
5
6
Set  
Press when the screen displays your selection.  
Stop  
Press  
to exit.  
Follow basic procedures to send a fax.  
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C H A P T E R S E V E N  
46  
Error Re-Transmission  
Sometimes there is noise or interference on the phone line, which makes it  
difficult for your FAX/MFC to transmit a fax. You can set the FAX/MFC to  
automatically retransmit (RE-TX).  
Function  
4
5
Press  
,
,
.
1
2
3
4
Press or to select ON (or OFF).  
Set  
Press when the screen displays your selection.  
Stop  
Press  
to exit.  
Composing Electronic Cover Page  
Your cover page includes the name/number stored in the One Touch or Speed  
Dial memory. If youre dialing manually, the name is left blank.  
See  
One Touch  
and  
Speed Dial  
pp. 20-22  
The cover page indicates the fax is from your Station ID, and the number of pages  
youre sending. If you have COVERPG ON/OFF (function 5-3) ON, the number of  
pages remains blank.  
You can select a comment to include on your cover page.  
1.COMMENT OFF  
See  
Setting  
Station ID  
p. 18  
2.PLEASE CALL  
3.URGENT  
4.CONFIDENTIAL  
Instead of using one of the comments above, you can enter up to two customized  
messages, each 27 characters long. Use the chart on page 19 to help enter  
characters.  
Function  
7
7
Press  
,
,
.
1
2
Use or to choose position 5 or 6 for your customized comment.  
Set  
Press  
.
3
4
Use the dial pad to enter your customized comment.  
Set  
Press  
Press  
.
5
6
Stop  
to exit.  
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A D V A N C E D F A X O P E R A T I O N  
47  
Always Send Cover Page  
Make sure station ID is set up (p. 18). This feature does not work without Station  
ID set up.  
You can set the FAX/MFC to send a cover page whenever you send a fax. The  
number of pages in your fax is not included when you use this setting.  
Function  
5
3
Press  
,
,
.
1
2
Press or to select.  
COVERPAGE:OFF  
COVERPAGE:ON  
Set  
Press when the screen displays your selection. (If you select ON, a  
3
4
coverpage is always sent when you send a fax.)  
If you selected ON, you must select a comment. Use or to view  
possible selections. (You can select a custom comment, instead.)  
1.COMMENT OFF  
2.PLEASE CALL  
3.URGENT  
4.CONFIDENTIAL  
5.(USER DEFINED)  
6.(USER DEFINED)  
Set  
Press when the screen displays your selection.  
5
6
Stop  
Press  
to exit. Now, whenever you insert a document in the feeder, the  
screen displays COVERPAGE ON before prompting you to dial.  
Cover Page (Temporary Setting)  
Make sure station ID is set up (p. 18). This feature does not work without Station  
ID set up.  
You can set the fax to send a cover page with a particular document. This cover  
page will include the number of pages in your document.  
Insert the document in the feeder.  
1
Function  
1
7
Press  
,
,
.
2
3
4
Press or to select ON (or OFF).  
Set  
Press when the screen displays your selection.  
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C H A P T E R S E V E N  
48  
Press or to view comment selections.  
5
1.COMMENT OFF  
2.PLEASE CALL  
3.URGENT  
4.CONFIDENTIAL  
5.(USER DEFINED)  
6.(USER DEFINED)  
Set  
Press when the screen displays your selection.  
6
7
0
Enter two digits to indicate the number of pages you are sending (enter  
0
to leave number of pages blank).  
Stop  
Wait 2 seconds, then press  
.
8
9
10  
Enter the fax number youre calling.  
Start  
Press  
.
Using a Printed Cover Page  
Function  
3
4
Press  
,
,
.
1
2
Start  
Press  
. Your FAX/MFC prints a copy of your cover page.  
Call Reservation  
You can send a fax and let the other party know that you want to have a  
conversation after the fax transmission is complete. The other fax machine will  
ring as if it were receiving a telephone call; if the other party picks up the handset,  
your FAX/MFC will ring. Lift the handset to speak.  
If you set Call Reservation and Call Back message to ON, your FAX/MFC leaves a  
message if the other party does not answer.  
Insert the document in the feeder.  
1
2
Function  
1
3
Press  
,
,
. The screen displays the current setting for Call  
Reservation.  
CALL RESERVE:ON  
CALL RESERVE:OFF  
Press or to select ON (or OFF).  
3
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A D V A N C E D F A X O P E R A T I O N  
49  
Set  
If you set Call Reservation to ON, press when the screen displays your  
4
selection. The screen displays the current setting for Call Back Message.  
CALL BACK:OFF  
CALL BACK:ON  
Press or to select ON (or OFF).  
5
6
7
8
9
Set  
Press when the screen displays your selection.  
Stop  
Press  
. The screen prompts you to enter the fax number you want to call.  
Start  
Enter the fax number, and press  
.
If youve set Call Reservation to ON, pick up your handset if the FAX/MFC  
rings.  
You cannot use auto redial with Call Reservation. You cannot use Call  
Reservation with Delayed Transmission or with Polling. You must register your  
Station ID to set Call Back Message to ON.  
Print Call Back Message  
Function  
3
5
Press  
,
,
.
1
2
Start  
Press  
.
Next-Fax Reservation  
Even if your fax is receiving another fax, you can set your FAX/MFC to send your  
fax next. This way, you dont have to wait for it to finish sending or receiving the  
other fax. You can dial this fax call manually, or by using Redial, One Touch,  
Speed Dial, or Chain dialing. (When you use One Touch and Speed Dial, only the  
memory locationnot the name of the person youre callingis displayed.)  
Resolution  
Insert the documents in the feeder. If necessary, press  
resolution.  
to adjust  
1
Enter the fax number.  
2
3
4
Start  
Press  
.
Set  
Press . The screen displays:  
NEXT-FAX RESERVD  
Stop  
To cancel the reservation, remove the documents and press  
.
5
You cant use this feature if there is a document waiting in the feeder (possibly for  
Delayed Transmission or Poll Waiting), or when the timer has been interrupted.  
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C H A P T E R S E V E N  
50  
Multiple Resolution Transmission  
Use this feature to select separate resolution settings for each page of the fax  
youre sending. This could be useful if youre sending a fax with photos and  
letters, or some pages with small print and others with normal print. Resolution  
settings return to STANDARD after the fax is sent.  
Function  
1
5
Insert documents in feeder, then press  
,
,
.
1
2
3
4
Set  
Use or to select resolution for page 1, then press  
.
Stop  
Repeat Step 2 for subsequent pages. Press  
when youre finished.  
Start  
Enter the fax number youre calling, and press  
.
Receiving Faxes  
Operation from Extension Telephone  
If you answer a fax call on an extension phone, you can make your FAX/MFC take  
over by using the Activation Code. When you press the Activation Code  
See  
F/T Ring  
Time  
5
1
, the FAX/MFC starts to receive a fax.  
p. 36  
If the FAX/MFC answers a voice call and double-rings for you to take over, use the  
5
1
Deactivation Code  
to take the call at an extension phone.  
See  
Easy Receive  
pp. 34-35  
If you answer a call, and no one is on the line, assume youre receiving a fax. At  
Start  
the FAX/MFC phone, press  
, then hang up. At an extension phone, press  
5
1
, wait for fax receiving tones (chirps), then hang up. (Your caller will have  
Start  
to press  
to send the fax.)  
For F/T (Fax/Tel) Mode Only  
When the FAX/MFC is in F/T mode, it will use the F/T Ring Time (double ringing)  
to alert you to a voice call. If youre at the FAX/MFC, you can lift the handset to  
answer.  
If youre at an extension phone, youll need to lift the handset during the F/T  
5
1
Ring Time and press  
between the double rings. If no one is on the  
line, or if someone wants to send you a fax, send the call back to the FAX/MFC by  
5
1
pressing  
.
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A D V A N C E D F A X O P E R A T I O N  
51  
Changing Remote Codes  
Remote Codes might not work with some telephone systems. The preset Activation  
5
1
5
1
Code is  
. The preset Deactivation Code is  
.
If you are always disconnected when accessing your TAD remotely, try changing  
5
1
the Activation Code from  
to  
and the Deactivation Code  
5
1
9
9
9
from  
to  
.
To change Remote Codes  
Function  
7
5
Press  
,
,
.
1
2
Press or to select ON (or OFF).  
REMOTE ACT.:ON  
Set  
Press when the screen displays the setting you want.  
3
4
If you want to, enter a new Remote Activation Code, then wait 2 seconds.  
*
ACT.CODE: 51  
If you want to, enter a new Remote Deactivation Code, then wait 2 seconds.  
5
6
DEACT.CODE:#51  
Stop  
Press  
to exit.  
Distinctive Ringing  
This FAX/MFC feature lets you use the Distinctive Ringing subscriber service  
offered by some telephone companies, which allows you to have several telephone  
numbers on one phone line. Each phone number has its own Distinctive Ringing  
pattern, so you know which phone number is ringing. This is one way you can  
have a separate phone number for your FAX/MFC.  
Your FAX/MFC has a Distinctive Ringing function, allowing you to dedicate one  
phone number just for receiving faxes. Youll need to follow the directions below  
to registerthe Distinctive Ringing pattern, so your FAX/MFC can recognize its  
incoming calls. You will need another person standing by on another line to help  
you with Step 6 of this registration.  
You can change or cancel the Distinctive Ringing pattern at any time. You can  
switch it off temporarily, then turn it back on. When you get a new fax number,  
make sure you reset this function.  
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C H A P T E R S E V E N  
52  
You can register only one Distinctive Ringing pattern with the FAX/MFC. Some  
ringing patterns cannot be registered.  
I The FAX/MFC will answer only calls to its registered number.  
I To have your TAD answer only the main number, the FAX/MFC must be in  
Manual Mode.  
I In F/T Mode or FAX ONLY, the FAX/MFC will answer all numbers on the  
phone line.  
Registering the Distinctive Ringing phone number  
Disconnect the FAX/MFC from any TAD or telephone company voice mail.  
1
2
Have someone ready to call the Distinctive Ringing number  
youre assigning to the FAX/MFC.  
Function  
6
7
Press  
,
,
.
3
4
5
6
Press or to select the SET Mode.  
Set  
Press  
Press  
.
Stop  
. The screen displays:  
D/R SET MODE  
Now, another person must call your fax number.  
Stop  
If you want to exit this programming, press  
remain unchanged.  
. Settings  
When the FAX/MFC rings, listen for the ring pattern, and make sure its the  
one you want for the FAX/MFC.  
7
If it is, wait until the screen displays:  
PICK UP TO SET  
Start  
Lift the FAX/MFC handset and press  
. The screen displays  
8
9
REGISTERED. (If the incorrect distinctive ringing number was called, press  
Stop  
to cancel.)  
Hang up.  
Your FAX/MFC must be in MANUAL mode before someone calls.  
Once youve registered the Distinctive Ringing number in your FAX/MFC, you can  
turn this feature ON (or OFF). To change the setting, follow steps 1 to 4 above,  
selecting ON or OFF.  
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A D V A N C E D F A X O P E R A T I O N  
53  
Caller ID  
The Caller ID feature of this FAX/MFC lets you use the Caller ID subscriber service  
offered by many local phone companies. This service provides you, by means of  
the screen display, the name or telephone number of your caller as the line rings.  
After two rings, the screen displays the telephone number of your caller (or name,  
if available). Once you pick up the handset, the Caller ID information disappears  
from the screen, but the call information remains stored in the Caller ID memory.  
I You will see the first 16 characters of the number or name.  
I OUT-OF-AREA display means call originates outside your Caller ID service area.  
I PRIVATE CALL display means the caller has intentionally blocked  
transmission of information.  
I CALL PICKUP display remains on screen when no Caller ID information was  
See  
Printing  
transmitted.  
Reports and  
Lists  
If both the name and number are received, the screen displays only the name.  
You can print a list of Caller ID information received by your FAX/MFC.  
pp. 83-84  
Caller ID service varies with different carriers. Call your local phone company to  
determine what kind of service is available in your area.  
Caller ID memory stores information for up to thirty calls; when the thirty-first  
call comes in, information about the first call is erased. You can scroll through  
Caller ID information to review those calls made to your FAX/MFC.  
Function  
6
8
Press  
,
,
.
1
2
Set  
Press . The screen displays the number of the most recent call, and the  
call information.  
Press or to scroll through the Caller ID memory.  
3
4
Stop  
Press  
to exit.  
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C H A P T E R S E V E N  
54  
Clearing Caller ID Information  
Clear  
Press  
when the screen displays the Caller ID information you want to erase.  
Polling  
Polling is the process of retrieving faxes from another fax machine. You can use  
your FAX/MFC to pollother machines, or you can have someone poll your  
machine.  
All parties involved in polling need to set up their fax machines to accommodate  
polling. When someone polls your FAX/MFC to receive a fax, they pay for the call;  
if you poll someones fax machine to receive a fax, you pay for the call.  
Some fax machines do not respond to the polling function.  
Setup to Poll Another Fax  
Make sure no document is in the feeder.  
1
Function  
1
2
Press  
,
,
.
2
3
4
Wait 2 seconds.  
The screen displays:  
POLLING:OFF  
Press or to choose ON.  
5
6
7
Set  
Press  
.
Stop  
Press  
.
The screen prompts you to enter the fax number you want to poll, and then  
Start  
to press  
.
ENTER FAX NO.  
PRESS START KEY  
Enter the fax number you are polling.  
8
9
Start  
Press  
.
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A D V A N C E D F A X O P E R A T I O N  
55  
Setup to Be Polled (Poll Waiting)  
Place document in feeder.  
1
2
3
4
Function  
1
2
Press  
Wait 2 seconds.  
The screen displays:  
,
,
.
POLLING:OFF  
Press or to choose ON.  
5
6
7
8
Set  
Press  
Press  
Press  
.
Stop  
Start  
Start  
. The screen prompts you to press  
and wait for the fax to be polled.  
.
Start  
Q.Scan  
so that you can store your Poll Waiting  
Before pressing  
, press  
Q.Scan  
document in the memory. If you use  
to place the Poll Waiting documents  
into the memory, they will not be erased automatically after they are polled. To  
erase them you must use the Cancel Job function. (See page 45.)  
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C H A P T E R S E V E N  
56  
Sequential Polling  
In Sequential Polling, the reverse of Broadcasting, your FAX/MFC requests  
documents from several fax units, in a single operation.  
A Sequential Polling Report prints on completion.  
Make sure no document is in the feeder.  
1
2
3
Function  
1
2
Press  
,
,
.
Wait 2 seconds.  
The screen displays:  
.
POLLING:OFF  
Press or to choose ON.  
4
5
6
Set  
Press  
.
Stop  
Then press  
polling.  
. The screen prompts you to enter the fax number you are  
ENTER FAX NO.  
PRESS START KEY  
Specify the destination of fax machines, that you wish to poll by using One  
Touch, Speed Dial, or Group keys.  
7
8
Start  
Press  
. Your FAX/MFC polls each number or group member in turn for a  
document.  
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A D V A N C E D F A X O P E R A T I O N  
57  
Copy Functions  
Your FAX/MFC cannot scan anything closer than one-eighth inch from the edge  
of the paper. For photographs, set the resolution to PHOTO.  
See  
p. 32  
Place document face down in the feeder.  
1
2
Copy  
Copy  
again for faster response, otherwise copying  
Press  
. (You can press  
begins in about 5 seconds.)  
Do not pull on the paper while copying is in progress.  
Multiple Copies  
You can make multiple copies using your FAX/MFC, and you can choose whether  
the copies will be STACKED (all copies of page 1, then all copies of  
page 2, etc.) or SORTED(collated).  
Place the document face down in the feeder.  
1
2
Copy  
If you want copies stacked, press  
OR—  
.
Sort  
If you want copies sorted(collated), press  
.
Enter the number (1-99) of copies you want.  
3
4
Copy  
Press  
.
Copy  
If you selected SORT and get a MEMORY FULL message, press  
to copy the  
Stop  
portion that is in memory, or press  
to cancel.  
Reducing and Enlarging Copies  
When making copies, you can reduce or enlarge the size of the printed image. To  
reduce to the size of your selected paper automatically, select AUTO. To select a  
reduction ratio, choose 93%, 87%, 75%, or 50%. To enlarge a document, select  
150%, 125% or 120%. To print a document at its original size, select 100%.  
Insert the document face down in the feeder.  
1
Enlarge/Reduce  
Press  
.
2
3
4
5
Use or to choose a reduction ratio setting.  
Copy  
Sort  
OR, if you want sorted copies.  
Press  
9
Enter the number (1-99) of copies you want. For example, press for nine  
copies.  
Copy  
Press  
.
6
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C H A P T E R S E V E N  
58  
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59  
C H A P T E R E I G H T  
Message  
Center  
8
Message Center Mode  
See  
Recording  
Message  
Center  
Outgoing  
Message  
p. 61  
Message Center Mode allows you to store incoming fax and voice messages in a  
flexible memory. If you have Model MFC 1870MC the memory stores 15 minutes  
of voice messages or up to 20 pages of fax memory, and for Models FAX 1570MC  
and MFC 1970MC, the memory stores 30 minutes of voice messages, or up to 50  
pages of fax memory. Any voice or fax message can be retrieved remotely. Memory  
is shared between fax and voice messages, which are stored on a first-come, first-  
servedbasis.  
You must record an outgoing message in order to use the Message Center Mode.  
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C H A P T E R E I G H T  
60  
Flexible Memory Settings  
Message Center Mode offers you six flexible memory settings, so that you can  
decide which kinds of messages you want to receive.  
1. FAX:ON VOICE:ON Both voice and fax messages are stored. You can use  
the Fax Forwarding or Paging features and retrieve  
voice and fax messages remotely.  
2. FAX:ON VOICE:EXT You need an external answering machine connected  
to the EXT. jack for this setting. Fax messages are  
stored in the message center memory, but voice  
messages are stored in your external answering  
machine. Retrieve messages from the external  
answering machine. You cannot use the Paging  
feature for voice messages with this setting.  
3. FAX:ON VOICE:OFF All memory is used to store fax messagesno voice  
messages will be stored.  
4. FAX:OFF VOICE:ON All memory is used to store voice messagesno fax  
messages will be stored. Incoming faxes will print  
on paper. You can use the Paging feature, and  
retrieve voice messages remotely.  
5. FAX:OFF VOICE:EXT You need an external answering machine connected  
to the EXT. jack for this setting. Incoming faxes are  
not stored in memory, but will print on paper. Voice  
messages are stored in the external answering machine.  
6. FAX:OFF VOICE:OFF Incoming faxes are not stored in memory, but will  
print on paper. Voice calls are not stored in memory.  
Setting Up Message Center  
You must set up Message Center in the following order :  
Turn Message Storage ON.  
See p. 61  
See p. 61  
See p. 81  
See p. 62  
1
2
3
4
Record Message Center Outgoing Message (MSG CTR OGM).  
Turn Message Center Pro OFF.  
Activate Message Center Mode.  
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M E S S A G E C E N T E R  
61  
Setting Message Storage  
Select the setting from the descriptions in Flexible Memory Settings.  
See  
Flexible  
Memory  
Settings  
p. 60  
Function  
8
1
Press  
,
,
. The screen prompts you to choose a FAX setting.  
1
FAX:OFF  
SELECT  
& SET  
Press or to select ON (or OFF).  
2
3
Set  
Press . The screen prompts you to choose a VOICE setting.  
VOICE:ON  
SELECT  
& SET  
Press or to select ON, OFF or EXT.  
4
5
6
Set  
Press when the screen displays your selection.  
Stop  
Press  
to exit.  
Recording Message Center  
Outgoing Message  
Recording the Message Center Outgoing Message (MSG CTR OGM) is the  
second step you need to follow before you can turn on the Message Center. Make  
sure your OGM is less than 20 seconds long.  
Function  
8
6
Press  
,
,
. The screen prompts you to choose an OGM.  
1
MSG CTR OGM  
SELECT  
& SET  
Press or to reach:  
2
MSG CTR OGM  
This is the only setting you can select if you want to turn the Message Center on.  
Set  
Press  
Press  
.
3
4
Record  
, then pick up the handset to record a message.  
For example: Hello. We are unable to take your call at this time.  
Please leave a message after the signal. If you wish to send a fax, please  
press 5 1 and Start.  
See  
Record  
Fax/Tel  
Replace the handset. The Message Center plays your OGM.  
Announcement  
p. 34  
5
6
Stop  
Press  
to exit.  
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C H A P T E R E I G H T  
62  
Listening to Outgoing Message (OGM)  
Function  
8
6
Press  
,
,
.
1
2
3
4
Press or to select MSG CTR OGM or F/T OGM.  
Set  
Press when the screen displays your selection.  
Play  
Press  
Low  
to hear the OGM. Adjust the volume by pressing Speaker Volume  
High  
or  
.
Stop  
Press  
to exit.  
5
Erasing Outgoing Message (OGM)  
Function  
8
6
Press  
,
,
.
1
2
3
4
5
6
Press or to select MSG CTR OGM or F/T OGM.  
Set  
Press when the screen displays your selection.  
Erase  
Press  
.
1
2
Press to erase the OGMORPress to exit without erasing.  
Stop  
Press  
to exit.  
Activating Message Center Mode  
Mode  
Press  
until the FAX and F/T lights are on.  
FAX  
F/T  
Message Indicators  
The Voice and/or FAX indicator lights flash when you have voice messages and/or  
faxes waiting for your review. Once you listen to the message or print the fax, the  
light stops flashing.  
status  
Voice  
FAX  
The LCD screen displays the total number of voice (including memos) and/or fax  
messages stored in Message Center memory.  
VOICE:03 FAX:02  
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M E S S A G E C E N T E R  
63  
Playing Voice Messages and Memos  
Follow the steps below to listen to voice messages and memos.  
Play  
Low  
High  
or  
Press  
. Adjust volume by pressing Speaker Volume  
.
1
All messages and memos are played in the order they were recorded. The  
display shows the number of the current message, and the total number of  
messages.  
If Caller ID information was received, the FAX/MFC beeps during the message  
and displays the Caller ID information for one second.  
During playback, the screen displays the time and date the message was  
recorded.  
Use at the end of the message to repeat a message. Use to skip to the  
next message. You can press and repeatedly until you reach the  
message you want to play.  
2
3
Stop  
Press  
to exit.  
Printing a Fax Message  
Once you print a new fax message stored in memory, it is erased from the memory  
automatically.  
Play  
Press  
. After two seconds, the FAX/MFC begins to play voice messages.  
1
2
After playing voice messages, the display asks if you want to print fax  
messages that are in the memory. There is no display message if there are no  
faxes.  
PRINT FAX?  
1.YES 2.NO  
1
To print the faxes in memory, press  
3
OR—  
2
Press to exit without printing.  
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C H A P T E R E I G H T  
64  
Backup Printing Option  
When you choose FAX: ON in the Message Center mode, all incoming fax  
messages are stored in the available memory for retrieval. To print a backup copy  
automatically, turn this option on.  
Function  
8
2
Press  
,
,
. The screen prompts you to select a setting.  
1
BACKUP PRINT: ON  
SELECT & SET  
Press or to display ON (or OFF).  
2
3
4
Set  
Press when the screen displays your selected setting.  
Stop  
Press  
to exit.  
Erasing Messages  
If you choose to erase all fax messages, the FAX/MFC will print any previously  
unprinted fax messages before erasing them from memory. Fax messages cannot  
be erased individually.  
You can erase voice messages and memos individually, or all at once.  
To erase voice messages individually  
Play  
Press  
. After two seconds, the FAX/MFC beeps and begins message  
1
playback. Each message is preceded by one long beep, and followed by two  
short beeps.  
Erase  
To erase a specific message, press  
immediately after the two short  
2
beeps, or while the message is playing. The screen prompts:  
ERASE THIS MSG?  
1.YES 2.NO  
1
Press to erase the message  
3
OR—  
2
Press to cancel.  
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M E S S A G E C E N T E R  
65  
To erase messages all at once  
Erase  
Press  
. The screen prompts you to choose what the kind of messages  
1
you want to erase.  
ERASE ALL VOICE?  
SELECT & SET  
Press or to select erasing all voice messages (VOICE), all document  
messages (FAX), or all messagesboth voice and fax(MSG).  
2
Set  
Press  
.
3
4
1
2
Press to eraseORPress to cancel.  
Setting Maximum Time  
for Incoming Messages  
Your FAX/MFC comes set to receive voice and fax messages up to 30 seconds long.  
You can change this setting to any length from 20 seconds to 60 seconds, in 5-  
second increments. This setting also applies to the Personal Mailbox ICM and  
Memo.  
Function  
8
5
Press  
,
,
. The screen prompts you to select a maximum time.  
1
MESSAGE 30 SEC  
SELECT & SET  
Press or to select the maximum time setting for incoming messages.  
2
3
4
Set  
Press when the screen displays your setting.  
Stop  
Press  
to exit.  
Setting Toll Saver  
See  
Ring Delay  
p. 35  
When you set the toll saver feature, the FAX/MFC answers after 4 rings if you dont  
have messages, and after 2 rings if you do have messages. This way, when you  
call your FAX/MFC, if it rings 3 times, you know you have no messages, and can  
hang up, avoiding any toll charge.  
When Toll Saver is ON, it overrides your Ring Delay setting. Toll Saver must be off  
for the FAX/MFC to operate using your Ring Delay setting.  
Function  
8
7
Press  
,
,
.
1
2
3
4
Press or to select ON (or OFF).  
Set  
Press when the screen displays your selection.  
Stop  
Press  
to exit.  
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C H A P T E R E I G H T  
66  
ICM Recording Monitor  
This feature lets you adjust the speaker volume for voice messages you monitor as  
they come in. You can select LOW, MEDIUM, or HIGH, or you can turn the  
monitor OFF so you will not hear messages as they come in.  
Function  
6
4
Press  
,
,
.
1
2
3
4
Use or to select LOW, MEDIUM, HIGH, or OFF.  
Set  
Press when the screen displays your selection.  
Stop  
Press  
to exit.  
Recording a Memo  
A memo is stored and played as a voice message.  
Record  
Press  
.
1
2
When the display prompts you to pick up the handset, speak into the handset  
to record your memo. Your recording can be as long as the Incoming  
Function  
8
5
Message Maximum Time. (  
,
,
)
Stop  
Press  
or replace the handset when youre finished.  
3
Recording a Conversation  
Record  
You can record a telephone conversation by pressing  
during the conversa-  
tion. Your recording can be as long as the Incoming Message Maximum Time.  
You and the other party will hear a beep every 15 seconds while recording. You  
cannot record a conversation using the Speaker Phone.  
Stop  
Press  
to exit.  
Paging/Fax Forwarding  
When Paging is set to ON, your FAX/MFC dials the pager number youve pro-  
grammed, and dials your Personal Identification Number (PIN) when connected,  
to activate your pager and let you know you have a fax or voice message in the  
Message Center memory.  
When Fax Forwarding is set to ON, your FAX/MFC dials the fax machine phone  
number youve programmed, and forwards any faxes youve received.  
You cannot use Paging and Fax Forwarding at the same time.  
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M E S S A G E C E N T E R  
67  
Programming Paging Number  
Function  
8
3
Press  
,
,
.
1
2
Press or until the screen displays:  
PAGING  
Set  
Press . The screen prompts you to enter your pager number.  
3
4
PAG#:  
ENTER & SET  
Enter your pager phone number (up to 20 digits) followed by  
not include the area code if it is the same as that of your FAX/MFC. For  
. Do  
1
8
0
0
5
5
5
1
2
3
4
example,  
.
Set  
Press  
.
5
6
Redial/Pause  
If your pager requires a PIN, enter the PIN, press , press  
your FAX/MFC telephone number, then press . For example,  
, enter  
.
Redial/Pause  
1
2
3
4
5
1
8
0
0
5
2
1
2
8
4
6
OR—  
Redial/Pause  
If you do not need a PIN, press  
your FAX/MFC, then press  
, enter the telephone number of  
Redial/Pause  
1
8
0
. For example,  
0
5
2
1
2
8
4
6
.
Set  
Press  
Press  
.
7
8
Stop  
to exit.  
You cannot change a Paging number or PIN remotely.  
Programming a Fax Forwarding Number  
Function  
8
3
Press  
,
,
.
1
2
Press or until the screen displays:  
FAX FORWARD  
Set  
Press . The screen prompts you to enter the number of the fax machine  
3
where faxes will be forwarded.  
FWD#:  
ENTER & SET  
Enter the forwarding number (up to 20 digits).  
4
5
6
Set  
Press  
Press  
.
Stop  
to exit.  
You can change a Fax Forwarding number remotely (See page 69).  
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C H A P T E R E I G H T  
68  
Remote Retrieval  
You can call your FAX/MFC from any touch tone phone (or remote Group 3 fax  
machine) and use a Remote Access Code and other button presses to retrieve voice  
(and fax) messages. You can also program and change some settings for your  
Message Center.  
Using Remote Access Code  
Dial your FAX/MFC phone number from a touch tone phone.  
1
2
When your FAX/MFC answers and beeps, immediately enter your Remote  
Access Code.  
The FAX/MFC signals the kinds of messages received:  
3
1 long beep  
Fax message(s)  
2 long beeps Voice message(s)  
3 long beeps Fax and Voice message(s)  
No beeps  
No messages.  
The FAX/MFC then prompts you with two short beeps to enter a command.  
4
If you wait longer than 30 seconds to enter a command, the machine hangs  
up. If you enter an invalid command, the machine beeps three times.  
9
0
Press  
to reset the FAX/MFC when you finish.  
5
6
Hang up.  
If your FAX/MFC is set to MANUAL mode, you can access the Message Center by  
waiting about 2 minutes, then entering the Remote Access Code within 30  
seconds.  
Changing Remote Access Code  
Enter your Remote Access Code when the FAX/MFC picks up your call, so you can  
access features remotely. The access code is preset to 159 , but you can change  
this.  
Function  
8
4
Press  
,
,
.
1
2
Enter a three-digit number from 000 to 999, then . You must end the  
Remote Access Code with . Do not use the same digits that appear in your  
Remote Activation or Deactivation Codes (see pp. 50-51), or Personal Mailbox  
Codes.  
Wait 2 seconds.  
3
4
Stop  
Press  
to exit.  
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M E S S A G E C E N T E R  
69  
Remote Control Commands  
Follow the commands below to access features remotely. When you call your FAX/  
MFC and enter your Remote Access Code (The factory setting is 159 ), the system  
will signal you with two short beeps to enter a remote control command.  
I
Remote control commands  
Detail Operation  
91 Playing voice messages After one long beep, the FAX/MFC plays ICM and Memo.  
1
1
(Skip back)  
Press while listening to an ICM or Memo message to play it  
1
again. If you press before a message, you will hear the  
previous message.  
2
(Skip next)  
While playing ICM or Memo you can skip to next message.  
Stop playing the ICM or Memo.  
9 STOP Playing  
92 Record Memo  
After one long beep, you can record a memo. You can stop  
recording by pressing  
.
9
93 Erase all ICM & Memo  
If you hear one long beep, the erase is accepted. If you hear  
three short beeps, you cannot erase because all voice messages  
have not been played, or there is no voice message to erase.  
*This code erases all recorded messages, not one at a time.  
94 Play and Record OGM  
in memory  
1 Play  
1 MSG CTR OGM  
2 F/T OGM  
The FAX/MFC plays the selected OGM. You can stop playing  
OGMs by pressing  
.
9
After one long beep, you can record the selected OGM. You will  
hear the message played once. You can stop recording the  
2 Record  
1 MSG CTR OGM  
2 F/T OGM  
message by pressing  
.
9
95 Changing Fax Forwarding/  
Paging setting  
If you hear one long beep, the change is accepted. If you hear  
three short beeps, you cannot change it because the conditions  
have not been met (Example: registering paging number). You  
can register your fax forwarding number by using 4. FAX FWD  
NO (See page 71). Once you have registered the number, the  
FAX/MFC will turn automatically to FAXFWD:ONmode. Then  
1 OFF  
2 Fax Forwarding  
3 Paging  
retrieve a Memory Status List by entering  
(See page  
9
6
1
70) to make sure the Fax Forwarding number you registered is  
correct in the List.  
4 FAX FWD NO.  
96 Retrieve Fax  
1 Memory Status List  
2 Retrieve all FAX  
Enter the number of a remote fax machine to receive a report or  
stored fax messages.  
If you hear one long beep, you can erase the fax message from  
the memory.  
3 Erase FAX in the  
memory  
You can check whether your FAX/MFC has received any FAX or  
VOICE messages. If yes, you will hear one long beep. If no, you  
will hear three short beeps.  
97 Check the receiving status  
1 FAX  
2 VOICE  
98 Change Answer Mode  
1 MSG CTR  
If you hear one long beep, you can change the answer mode. If  
you hear three short beeps, you cannot change it. (Example:  
There is no MSG CTR OGM when you want to change to MSG  
CTR mode.)  
2 F/T  
3 FAX  
90 Exit  
After a long beep, you can exit remote control.  
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C H A P T E R E I G H T  
70  
Retrieving Memory Status List  
You can retrieve the Memory Status List from a remote fax machine to see if you  
have any fax messages.  
Dial your FAX/MFCs number.  
1
When you hear the beep, immediately enter your Remote Access Code  
2
1
5
9
(The factory setting is  
).  
When you hear two short beeps, use the dial pad to press  
.
9
6
1
3
4
Using the dial pad, enter the number (up to 20 digits) of the remote fax  
machine where you want the Memory Status List forwarded, and then press  
.
You cannot use and as dial numbers. However, if you want to store a  
pause, press  
.
After you hear your FAX/MFC beep, hang up and wait.  
5
Your FAX/MFC calls the remote fax machine. The remote fax machine prints  
the Memory Status List.  
Retrieving Fax Messages  
Dial your FAX/MFCs number.  
1
When you hear the beep, immediately enter your Remote Access Code  
2
1
5
9
(The factory setting is  
).  
As soon as you hear two short beeps, use the dial pad to press  
.
3
4
9
6
2
Using the dial pad, enter the number (up to 20 digits) of the remote fax  
machine where you want your fax messages forwarded, and then  
press  
You cannot use and as dial numbers. However, if you want to store a  
pause, press  
.
.
After you hear your FAX/MFC beep, hang up and wait.  
5
Your FAX/MFC calls the remote fax machine. The remote fax machine prints  
your fax messages.  
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M E S S A G E C E N T E R  
71  
Changing Fax Forwarding Number  
You can change the default setting of your fax forwarding number from a remote  
fax machine.  
Dial your FAX/MFC number.  
1
When you hear the beep, immediately enter your Remote Access Code  
2
1
5
9
(The factory setting is  
).  
9
5
4
When you hear two short beeps, use the dial pad to press  
.
3
4
Enter the new number of the remote fax machine where you want your fax  
messages forwarded, and then press  
You cannot use and as dial numbers. However, if you want to store a  
pause, press  
To retrieve the Memory Status List, when you hear two short beeps, use the  
dial pad to press  
Use the dial pad to enter the number of the remote fax machine (up to 20  
digits), and then press  
.
.
5
6
7
9
6
1
.
.
After you hear your FAX/MFC beep, hang up and wait.  
Your FAX/MFC calls the remote fax machine. The remote fax machine prints  
the Memory Status List showing the new forwarding number.  
Check the forwarding number.  
8
If the forwarding number is incorrect, return to Step 1 to reset it.  
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C H A P T E R E I G H T  
72  
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73  
C H A P T E R N I N E  
Message  
Center Pro  
9
Message Center Pro  
Message Center Pro works as an additional enhancement of Message Center and  
provides you with Personal Mailbox and Voice-on-Demand. Up to five Personal  
Mailboxes are available. Voice-on-Demand stores voice information messages for  
someone calling you. These memory boxes allow you to store voice messages that  
provide callers with more information automatically and effectively, so you dont  
have to answer the call yourself.  
Start with a Plan  
Before you can record your outgoing messages (OGMs), you need a plan. Decide  
what you will store in each Voice Information memory box such as directions to  
your home or business, and the number you will give it. Choose who will have a  
personal mailbox. Tell each person with a personal mailbox to prepare to record  
an OGM and choose a four-digit password.  
Prepare one 2nd Level OGM that identifies the type of information in each Voice  
Information memory box number and another 2nd Level OGM that identifies the  
name and box number of each person with a Personal Mailbox.  
Finally, prepare a 1st Level OGM that identifies your company (or family) and  
directs callers to either Voice-on-Demand (Voice Information) or Personal  
Mailboxes. Also explain they can just leave a general voice message or send a  
general fax after the beep.  
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C H A P T E R N I N E  
74  
Setting Up Message Center Pro  
You must set up Message Center Pro in the following order: However, if you are  
using only Voice Information, follow steps 1, 3, 5, 6 and 7. If you are using only  
Personal Mailbox, follow steps 2, 4, 5, 6 and 7.  
Record Voice-on-Demand information messages.  
1
Function  
9
4
(
,
,
)
Record Outgoing Message (OGM) and Password for each Personal Mailbox.  
2
3
4
5
6
7
Function  
9
3
(
,
,
)
Record 2nd Level Outgoing Message (OGM) for Voice Information.  
Function  
9
2
(
,
,
)
Record 2nd Level Outgoing Message (OGM) for Personal Mailbox.  
Function  
9
2
(
,
,
)
Record 1st Level Outgoing Message (OGM).  
Function  
9
2
(
,
,
)
Turn Message Center Pro ON.  
Function  
9
1
(
,
,
)
Activate Message Center Mode.  
Voice  
Recording,  
Playing and  
Erasing  
The Voice-on-Demand allows you to store voice messages into the memory boxes  
respectively. You can use the memory boxes to provide callers with more  
information automatically and effectively, without answering the call yourself.  
Voice  
Information  
is included  
in this  
Recording Voice Information In Memory  
Box  
section.  
Function  
9
4
Press  
,
,
.
1
2
Set  
Press . The screen prompts you to enter a Voice Memory Box number.  
VOICE NO.:  
Enter a memory box number (01-99).  
3
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M E S S A G E C E N T E R P R O  
75  
See  
Setting  
Set  
Press . The screen prompts:  
4
5
REC/ERASE/PLAY?  
Maximum  
Time for  
Incoming  
Messages  
Time  
Record  
Press  
, then pick up the handset. Record a message up to the  
Incoming Maximum Message Time youve set.  
Replace the handset. The FAX/MFC plays back your message.  
To leave another message, return to Step 3.  
6
7
8
p. 65  
Stop  
Press  
to exit.  
Playing Voice Message in Memory Box  
Function  
9
4
Press  
,
,
.
1
2
Set  
Press . The screen prompts you to enter a Voice Memory Box number.  
VOICE NO.:  
Enter a memory box number (01-99).  
3
4
Set  
Press . The screen prompts:  
REC/ERASE/PLAY?  
Play  
Press . The FAX/MFC plays the message stored in the selected memory box.  
5
Low  
High  
Adjust volume by pressing Speaker Volume  
or  
.
Erasing Voice Memory Box  
Function  
9
4
Press  
,
,
.
1
2
Set  
Press . The screen prompts you to enter a Voice Memory Box number.  
VOICE NO.:  
Enter a memory box number (01-99).  
3
4
Set  
Press . The screen prompts:  
REC/ERASE/PLAY?  
Erase  
1
Press  
,
to erase the voice message stored in the selected memory box.  
5
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C H A P T E R N I N E  
76  
Personal Mailbox  
Recording,  
Playing and  
Erasing  
Callers can enter a confidential fax or voice message into one of five personal  
mailboxes. Each mailbox is accessed by a pre-determined password, to help  
protect the privacy of multiple FAX/MFC users. The same password is  
necessary to retrieve these messages remotely.  
Personal  
Mailbox  
OGMs is  
included in  
this section.  
Recording Personal Mailbox  
OGM/Password  
Function  
9
3
Press  
,
,
.
1
2
The screen prompts you to select a mailbox number.  
BOX NO.:01  
SELECT  
& SET  
Press or to display your selected mailbox number.  
3
4
Set  
Press when the screen displays the selected mailbox. The screen then  
prompts you to enter a 4-digit password.  
PASSWORD:XXXX  
Enter the 4-digit code you want to use as your password.  
5
6
7
Record  
Press  
, then pick up the handset.  
Record an OGM (no longer than 20 seconds) that informs users they can  
send a fax or voice message.  
Replace the handset. The FAX/MFC plays back your OGM.  
8
9
Stop  
Press  
to exit.  
Playing Incoming Messages and Memo  
in Personal Mailbox  
The screen displays whether it has received any messages. If any mailboxes  
contain messages, the screen will alternately display the numbers of those  
mailboxes, with how many VOICE and FAX messages the Message Center has  
stored.  
To listen to voice incoming messages and memos in your mailbox, or to print  
faxes in your mailbox, you will need your 4-digit password.  
Play  
Shift  
Press  
, while holding down  
.
1
2
Press or to display the mailbox number you want to select.  
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M E S S A G E C E N T E R P R O  
77  
Set  
Press . The screen then prompts you to enter your 4-digit password.  
3
4
5
Enter your password.  
Set  
Press . The FAX/MFC plays back voice incoming messages and memos  
stored in the mailbox, then prints faxes stored in the mailbox.  
Erasing Incoming Messages and  
Memos From Personal Mailbox  
You can erase voice incoming messages and memos individually or all at once.  
You cannot erase fax incoming messages individually.  
To erase an individual message  
See  
Recording  
OGM/  
Password  
p. 76  
Play  
Shift  
Press  
, while holding down  
.
1
2
3
4
5
Press or to display the number you want to select.  
Set  
Press . The screen then prompts you to enter your 4-digit password.  
Enter your password.  
Set  
Press . The FAX/MFC begins to play back messages. Each message is  
preceded by one long beep and followed by two short beeps.  
Erase  
Press  
immediately after the two short beeps, or while a message is  
6
playing to erase it. The screen prompts:  
ERASE THIS MSG?  
1.YES 2.NO  
1
Press to erase  
7
OR—  
2
Press to exit without erasing.  
To erase all messages  
Erase  
Shift  
Press  
, while holding down  
.
1
2
3
4
5
6
Press or to display your selected mailbox number.  
Set  
Press . The screen then prompts you to enter your 4-digit password.  
Enter your password.  
Set  
Press  
.
Press or to select VOICE (erase all voice messages), FAX (erase all  
fax messages), or MSG (erase all messages).  
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C H A P T E R N I N E  
78  
Set  
Press when the screen displays your selection.  
7
8
1
Press to erase  
OR—  
2
Press to exit without erasing.  
Recording Memo in Personal Mailbox  
Shift  
Record  
While holding down  
, press  
.
1
2
3
Set  
Press or to display the mailbox number you want to select. Press  
.
Pick up the handset and record your memo (no longer than the Incoming  
Message Maximum Time).  
Stop  
Replace the handset or press  
.
4
Remote Retrieval of Incoming Messages  
and Memos In Personal Mailbox  
Dial your FAX/MFC number from a touch tone phone (or from fax machine  
if you plan to retrieve fax messages).  
1
0
1
During the Message Center Pro OGM (1st Level), immediately enter  
to access Personal Mailbox.  
2
3
4
When you hear 2nd Level OGM, enter your Personal Mailbox number  
(01 05 ).  
See  
Recording  
OGM/  
Password  
p. 76  
When you hear your Personal Mailbox OGM, enter your 4-digit password. If  
there are no messages, the line will disconnect. If there are messages, you  
1
will hear the voice messages begin to play. Press to replay a message  
2
9
while it is playing. Press to skip a message. Press to stop message  
3
playback. Press to erase all messages.  
Replace the handset.  
5
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M E S S A G E C E N T E R P R O  
79  
Recording Second Level OGM  
Recording,  
Playing and  
Erasing  
Second Level  
OGMs is  
0
1
0
2
After callers have pressed  
for Personal Mailbox, or  
for Voice-  
on-Demand, they will need to hear more instructions from you in the 2nd Level  
OGM. Make sure you tell callers the memory box numbers of specific voice messages  
(2 3 , 2 4 , 2 5 , etc.) and the names and mailbox numbers (0 1 0 5  
)
included in  
this section.  
for personal mailboxes.  
Function  
9
2
Press  
,
,
. The screen prompts you to select an OGM.  
1
2
3
Use or to display MAIL BOX or VOICE ON DEMAND.  
Set  
Press . The screen prompts:  
REC/ERASE/PLAY?  
Record  
Press  
, then pick up the handset. Record a message no longer than 20  
4
seconds.  
Hang up. The FAX/MFC plays back the selected second level OGM.  
5
6
Stop  
Press  
to exit.  
Playing Second Level OGM  
Function  
9
2
Press  
,
,
. The screen prompts you to select an OGM.  
1
2
3
Use or to display MAIL BOX or VOICE ON DEMAND.  
Set  
Press . The screen prompts:  
REC/ERASE/PLAY?  
Play  
Stop  
Low  
High  
or  
Press  
Press  
. Adjust the volume by pressing Speaker Volume  
to exit.  
.
4
5
Erasing Second Level OGM  
Function  
9
2
Press  
,
,
. The screen prompts you to select an OGM.  
1
2
3
Use or to display MAIL BOX or VOICE ON DEMAND.  
Set  
Press . The screen prompts:  
REC/ERASE/PLAY?  
Erase  
Stop  
1
Press  
Press  
,
.
4
5
to exit.  
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C H A P T E R N I N E  
80  
Recording First Level OGM  
Recording,  
Playing and  
Erasing First  
Level OGMs  
is included  
in this  
This is the announcement all callers will hear. In this announcement, you must  
0
1
tell callers how to select the option for Personal Mailbox (press  
) or  
). This outgoing message should also tell  
callers that after the beep they can leave a voice message, or they can send a fax .  
0
2
Voice-on-Demand (press  
Function  
9
2
Press  
,
,
. The screen prompts you to select an OGM.  
1
section.  
MSG CTR PRO  
SELECT  
& SET  
Use or to display MSG CTR PRO.  
2
3
Set  
Press . The screen prompts:  
REC/ERASE/PLAY?  
Record  
Press  
, then pick up the handset. Record a message no longer than 20  
4
seconds.  
Hang up. The FAX/MFC plays back the first level OGM.  
5
6
Stop  
Press  
to exit.  
Playing First Level OGM  
Function  
9
2
Press  
,
,
. The screen prompts you to select an OGM.  
1
2
3
Use or to display MSG CTR PRO.  
Set  
Press . The screen prompts:  
REC/ERASE/PLAY?  
Play  
Stop  
Low  
High  
or  
Press  
Press  
. Adjust the volume by pressing Speaker Volume  
to exit.  
.
4
5
Erasing First Level OGM  
Function  
9
2
Press  
,
,
. The screen prompts you to select an OGM.  
1
2
3
Use or to display MSG CTR PRO.  
Set  
Press . The screen prompts:  
REC/ERASE/PLAY?  
Erase  
Stop  
1
Press  
Press  
,
.
4
5
to exit.  
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M E S S A G E C E N T E R P R O  
81  
Turning On Message Center Pro  
This is the final step to turn on Message Center Pro. You must have already  
stored information in Personal Mailboxes and/or in Voice-on-Demand memory  
boxes. You must have recorded a 1st Level and a 2nd Level OGM.  
Function  
9
1
Press  
,
,
.
1
2
3
4
5
The screen prompts you to select ON or OFF.  
Use or to select ON (or OFF).  
Set  
Press when the screen displays your selection.  
Stop  
Press  
to exit.  
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C H A P T E R N I N E  
82  
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83  
C H A P T E R T E N  
10  
FAX/MFC Activity  
You can print the following lists and reports:  
Activity Report lists information  
about the last 30 incoming and  
outgoing faxes. TX means Transmit;  
RX means Receive.  
1.ACT.REPORT  
Lists names and numbers stored in  
One Touch and Speed Dial memory,  
in numerical order.  
2.ALL DIAL  
ALL DIAL list (above), alphabetically.  
Check cover page format.  
3.TEL.INDEX  
4.COVERPAGE  
Check Call Back Message format.  
5.CALL BACK MSG  
Lists settings for USER OPTIONS,  
TEL OPTIONS, SETUP SYSTEM,  
SETUP MSG CTR and SETUP MC  
PRO.  
6.USER OPTIONS  
You can print a Transmission  
Verification Report after all faxes you  
send.  
7.XMIT REPORT  
Lists summary information and  
amount of occupied memory.  
8.MEMORY STATUS  
Lists Caller ID names/numbers, and  
time and date of call.  
9.CALLER ID  
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C H A P T E R T E N  
84  
To print a report  
See  
FAX/MFC  
Activity  
p. 83  
Function  
3
Press  
,
.
1
2
3
Enter the number of the report you want to print. For example, press to  
print the TEL.INDEX.  
Start  
Stop  
Press  
Press  
.
3
4
to exit.  
Activity Report Interval  
You can set the FAX/MFC to print activity reports at specific intervals (6, 12, 24  
hours, 2, 4, or 7 days). Even if you set the interval to OFF, you can print the report  
at any time by following the steps in the previous section.  
Function  
7
3
Press  
,
,
. The screen displays the current interval setting.  
1
ACT.RPT.:OFF  
Press or to choose your setting. If you choose 7 days, the screen  
prompts you to choose a day at which to begin the 7-day countdown.  
2
Set  
When the screen displays the setting you want, press  
.
3
4
Enter the time to begin printing, in 24-hour format. (For example, enter  
19:45 for 7:45 PM).  
Wait 2 seconds.  
5
6
Stop  
Press  
to exit.  
Transmission Verification (Xmit) Report  
You can use the Xmit Report as proof that you sent a fax. This report lists the  
name or fax number of the receiving party, the time and date of transmission,  
and if the transmission was successful.  
When the feature is OFF, the report is printed automatically only if theres an error  
during transmission. If the report indicates NG, send the document again. If the  
report indicates you should check the readability of certain pages, resend those pages.  
When the feature is ON, the report is printed with every fax you send.  
Function  
3
7
Press  
,
,
.
1
2
3
4
Press or to select ON (or OFF).  
Set  
Press  
Press  
.
Stop  
to exit.  
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85  
C H A P T E R E L E V E N  
11  
Standard Telephone and  
FCC Notices  
These notices are in effect on models  
sold and used in the United States only.  
This equipment is hearing aid compatible.  
When programming emergency numbers and/or making test calls  
to emergency numbers:  
I Remain on the line and briefly explain to the dispatcher the reason for the  
call before hanging up.  
I Perform such activities in the off-peak hours, such as early morning or  
late evening.  
This equipment complies with Part 68 of FCC Rules. On the rear panel of this  
equipment is a label that contains, among other information, the FCC Registra-  
tion Number and Ringer Equivalence Number (REN) for this equipment. You  
must, upon request, provide this information to your telephone company.  
You may safely connect this equipment to the telephone line by means of a  
standard modular jack, USOC RJ11C.  
An FCC compliant telephone cord with a modular plug is provided with this  
equipment. This equipment is designed to be connected to the telephone line or  
premises wiring using a compatible modular jack that is Part 68 compliant. See  
the Installation section of this manual for details.  
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C H A P T E R E L E V E N  
86  
The REN is useful to determine the quantity of devices you may connect to your  
telephone line and still have those devices ring when your telephone number is  
called. In most, but not all areas, the sum of the RENs of all devices connected to  
one line should not exceed five (5). To be certain of the number of devices you  
may connect to your line, as determined by the REN, you should contact your  
local telephone company to determine the maximum REN for your calling area.  
If your fax damages the telephone network, the telephone company may discon-  
tinue your service temporarily. If possible, they will notify you in advance. But if  
advance notice is not practical, you will be notified as soon as possible. You will be  
informed of your right to file a complaint with the FCC.  
Your telephone company may make changes to its facilities, equipment, opera-  
tions or procedures that could affect the proper functioning of your equipment. If  
they do, you will be notified in advance to give you an opportunity to maintain  
uninterrupted telephone service.  
If you experience trouble with this FAX/MFC, please contact Brother Customer  
Service for information on obtaining service or repair. The telephone company  
may ask that you disconnect this equipment from the line until the problem has  
been corrected or until you are sure that the equipment is not malfunctioning.  
If you are not able to solve a problem with your FAX/MFC, contact Brother at  
USA:  
1-800-284-4329 (voice)  
1-908-575-8790 (fax)  
From within Canada: 1-800-853-6660 (voice)  
1-514-685-4898 (fax)  
From within Montreal: 1-514-685-6464 (voice)  
International Energy Star Compliance Statement  
The purpose of the International Energy Star Program is to promote the develop-  
ment and popularization of energy-efficient office equipment, which includes  
computers, monitors, printers, facsimile receivers and copy machines world-wide.  
As an International Energy Star partner, Brother Industries, Ltd. has determined  
that this product meets the guidlines of the program.  
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I M P O R T A N T I N F O R M A T I O N  
87  
WARNING  
For protection against the risk of electrical shock, always disconnect all cables  
from the wall outlet before servicing, modifying or installing the equipment.  
This equipment may not be used on coin service lines provided by the telephone  
company or connected to party lines.  
Federal Commission Compliance No-  
tice (For USA Only)  
This equipment has been tested and found to comply with the limits for a Class B  
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to  
provide reasonable protection against harmful interference in a residential  
installation. This equipment generates, uses, and can radiate radio frequency  
energy and, if not installed and used in accordance with the instructions, may  
cause harmful interference to radio communications. However, there is no  
guarantee that interference will not occur in a particular installation. If this  
equipment does cause harmful interference to radio or television reception, which  
can be determined by turning the equipment off and on, the user is encouraged to  
try to correct the interference by one or more of the following measures:  
I Reorient or relocate the receiving antenna.  
I Increase the separation between the fax equipment and the receiver.  
I Connect the fax equipment on a separate circuit.  
I Consult with the dealer or an experienced radio/TV technician for help.  
Industry Canada Compliance State-  
ment (For Canada Only)  
This Class B digital apparatus meets all requirements of the Canadian Interfer-  
ence-Causing Equipment Regulations.  
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement  
sur la matériel brouilleur du Canada.  
Brother cannot accept any financial or other responsibilities that may be the  
result of your use of this information, including direct, special or consequential  
damages. There are no warranties extended or granted by this document.  
The serial number may be found on the label affixed to the back of the unit. For  
your convenience, note the number below and retain this Owners Manual to  
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C H A P T E R E L E V E N  
88  
serve as a permanent record of your purchase, in the event of a theft or fire, or for  
future reference.  
MODEL NO. FAX 1570MC, MFC 1870MC, MFC 1970MC  
(Circle your model number)  
SERIAL NUMBER _____________________________  
NAME OF DEALER ____________________________  
DATE OF PURCHASE __________________________  
Important Safety Instructions  
Read all of these instructions.  
1
2
Save them for later reference.  
Follow all warnings and instructions marked on the product.  
3
4
Unplug this product from the wall outlet before cleaning. Do not use liquid  
or aerosol cleaners. Use a damp cloth for cleaning.  
Do not use this product near water.  
5
Do not place this product on an unstable cart, stand, or table. The product  
may fall, causing serious damage to the product.  
6
Slots and openings in the cabinet and the back or bottom are provided for  
7
ventilation; to ensure reliable operation of the product and to protect it from  
overheating, these openings must not be blocked or covered. The openings  
should never be blocked by placing the product on a bed, sofa, rug, or other  
similar surface. This product should never be placed near or over a radiator  
or heater. This product should never be placed in a built-in installation  
unless proper ventilation is provided.  
This product should be operated from the type of power source indicated on  
the label. If you are not sure of the type of power available, consult with your  
dealer or local power company.  
8
This product is equipped with a 3-wire grounding type plug, a plug having a  
9
third (grounding) pin. This plug will fit into only a grounding-type power  
outlet. This is a safety feature. If you are unable to insert the plug into the  
outlet, contact your electrician to replace your obsolete outlet. Do not defeat  
the purpose of the grounding-type plug.  
Do not allow anything to rest on the power cord. Do not place this product  
where people can walk on the cord.  
10  
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I M P O R T A N T I N F O R M A T I O N  
89  
If an extension cord is used with this product, make sure that the total  
ampere ratings on the products plugged into the extension cord do not  
exceed the extension cord ampere rating. Also, make sure that the total of all  
products plugged into the wall outlet does not exceed 15 amperes (USA only).  
11  
12  
Do not place anything in front of the FAX/MFC that will block received faxes.  
Do not place anything in the path of received faxes.  
Do not touch a document during printing.  
13  
14  
Never push objects of any kind into this product through cabinet slots, since  
they may touch dangerous voltage points or short out parts resulting in a risk  
of fire or electric shock. Never spill liquid of any kind on the product.  
Do not attempt to service this product yourself, as opening or removing  
covers may expose you to dangerous voltage points and/or other risks, and  
may void your warranty. Refer all servicing to a Brother Authorized Service  
Center. A list of Brother Authorized Service Centers has been included for your  
convenience, or you may contact the following Customer Service Numbers  
for your nearest Brother Authorized Service Center:  
15  
USA:  
1-800-284-4329 (voice)  
1-908-575-8790 (fax)  
1-800-521-2846 (Fax-Back System)  
1-800-853-6660 (voice)  
From within Canada:  
From within Montreal:  
1-514-685-4898 (fax)  
1-800-681-9838 (Fax-Back System)  
1-514-685-6464 (voice)  
Unplug this product from the wall outlet and refer servicing to a Brother  
Authorized Service Center under the following conditions:  
16  
A
B
C
D
When the power cord is damaged or frayed.  
If liquid has been spilled into the product.  
If the product has been exposed to rain or water.  
If the product does not operate normally when the operating instructions  
are followed. Adjust only those controls that are covered by the operating  
instructions. Improper adjustment of other controls may result in  
damage and will often require extensive work by a qualified technician  
to restore the product to normal operation.  
E
F
If the product has been dropped or the cabinet has been damaged.  
If the product exhibits a distinct change in performance, indicating a  
need for service.  
To protect your product against power surges, we recommend the use of a  
power protection device (Surge Protector).  
17  
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C H A P T E R E L E V E N  
90  
Notice-Disclaimer of Warranties  
BROTHERS LICENSOR(S) MAKES NO WARRANTIES, EXPRESS OR IMPLIED,  
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF  
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING  
THE SOFTWARE. BROTHERS LICENSOR(S) DOES NOT WARRANT, GUARANTEE  
OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF  
THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY,  
RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE  
RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE  
EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES.  
THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.  
IN NO EVENT WILL BROTHERS LICENSOR(S), AND THEIR DIRECTORS,  
OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHERS LICENSOR)  
BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT  
DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS  
INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING  
OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHERS  
LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  
BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF  
LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE  
LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHERS  
LICENSORS LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE  
WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER  
IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR  
OTHERWISE), WILL BE LIMITED TO $50.  
Trademarks  
The brother logo is a registered trademark of Brother Industries, Ltd.  
Brother is a registered trademark of Brother Industries, Ltd.  
Visioneer PaperPort is a registered trademark of Visioneer, Inc.  
Windows is a registered trademark of Microsoft in the U.S. and other conutries.  
All other terms and brand and product names mentioned in this  
manual are registered trademarks of their respective companies.  
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I M P O R T A N T I N F O R M A T I O N  
91  
Compilation and Publication Notice  
Under the supervision of Brother Industries Ltd., this manual has been compiled  
and published, covering the latest product descriptions and specifications.  
The contents of this manual and the specifications of this product are subject to  
change without notice.  
Brother reserves the right to make changes without notice in the specifications  
and materials contained herein and shall not be responsible for any damages  
(including consequential) caused by reliance on the materials presented,  
including but not limited to typographical and other errors relating to the  
publication.  
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C H A P T E R E L E V E N  
92  
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93  
C H A P T E R T W E L V E  
Troubleshooting  
and Maintenance  
12  
Fax-Back System  
Brother Customer Service has installed an easy-to-use Fax-Back System, so you  
can get instant answers to common technical questions and product information  
for all Brother products. This system is available 24 hours a day, 7 days a week.  
You can use the system to send faxes to any fax machine, not just the one from  
which you are calling.  
If you cant resolve difficulty with your FAX/MFC using this manual, call  
our Fax-Back System, and follow the voice prompts to receive faxed instructions  
about using the system, and an index of Fax-Back subjects.  
USA:  
1-800-521-2846  
From within Canada: 1-800-681-9838  
The Brother Fax-Back System number (USA only) has been preprogrammed on  
01  
One Touch Key  
.
Brother Home Page on the World Wide  
Web  
You can find more information about Brother products, from product  
specification sheets to Frequently Asked Questions (FAQs), on the World Wide Web.  
Visit us at  
http://www.brother.com  
Brother Bulletin Board  
Brothers Bulletin Board Numbers are  
USA:  
1-888-298-3616  
From within Canada: 1-514-685-2040  
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C H A P T E R T W E L V E  
94  
Error Messages  
As with any sophisticated office product, errors may sometimes occur. If this  
happens, your FAX/MFC often identifies the problem and displays an error  
message. The table below explains the most common error messages.  
You can correct most problems by yourself. If you need additional help, call the  
Brother Fax-Back System.  
USA:  
1-800-521-2846  
From within Canada: 1-800-681-9838  
CHECK PAPER  
The paper is jammed in the printer.  
Unplug the power cord.  
1
Open the paper cover and remove any unjammed paper.  
2
3
4
Push the OPEN button to open the top cover.  
Pull the jammed paper gently from the paper feeder toward the back of the  
FAX/MFC. If the paper remains jammed, then pull it toward the front of the  
FAX/MFC.  
Close the cover.  
5
6
Load the paper.  
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T R O U B L E S H O O T I N G A N D M A I N T E N A N C E  
95  
CLEAN UP SCANNER  
The scanner is dirty; clean the white bar and the glass strip under the roller with  
isopropyl alcohol on a lint-free cloth. Youll need to lift the two release levers to  
release the white bar; be sure to lock them in place when youre through. During  
cleaning, unplug the power cord for safety.  
COMM.ERROR  
A poor quality phone line resulted in a communications error. Try the call again.  
CONNECTION FAIL  
You have requested a polling call from another party, but the other fax machine is  
not in Poll Waiting mode.  
COVER OPEN  
The cover is not completely closed.  
DISCONNECTED  
The other party has disconnected during a call or fax. Try calling the other party.  
DOCUMENT JAM  
The documents were not inserted or fed properly, or were too long or too short.  
Open the front cover.  
1
Lift the two release levers to release the white bar.  
2
3
Gently pull the document toward the front of the FAX/MFC.  
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C H A P T E R T W E L V E  
96  
Lock the levers back in place.  
4
5
Stop  
Close the cover and press  
.
Front Cover  
MACHINE ERROR XX  
and  
PRESS STOP KEY  
Contact Brother Customer Service at  
USA:  
1-800-284-4329 (voice)  
From within Canada: 1-800-853-6660 (voice)  
From within Montreal: 1-514-685-6464 (voice)  
NO RESPONSE/BUSY  
The number you called does not answer or is busy. You may also have reached a  
number not connected to a fax machine. Check the number and call again.  
See  
Storing One  
Touch Dial  
numbers and  
Storing  
NOT REGISTERED  
Youve tried accessing a One Touch or Speed Dial location with no number  
assigned to it.  
Speed Dial  
numbers  
pp. 20-22  
PRINTER FAULT  
The print head has overheated. Unplug the FAX/MFC and wait 30 minutes  
for it to cool.  
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T R O U B L E S H O O T I N G A N D M A I N T E N A N C E  
97  
SCANNER ERROR  
During cleaning, unplug the power cord. Try cleaning the white bar and the glass  
strip under the bar. If you still get a scanner error, contact Brother Customer  
Service at  
USA:  
1-800-284-4329 (voice)  
From within Canada: 1-800-853-6660 (voice)  
From within Montreal: 1-514-685-6464 (voice)  
If You Are Having Difficulty with Your FAX/  
MFC  
If you think there is a problem with your FAX/MFC, make a copy first. If the copy  
looks good, the problem is probably not your FAX/MFC. Check the chart below  
and follow the troubleshooting tips.  
Printing  
and  
Receiving  
Faxes  
Condensed Print and Horizontal Streaks;  
Top and Bottom of Sentences Cut Off  
If your copy looks good, you probably had a bad connection, with static or  
interference on the phone line. If the copy looks bad, call Brother Customer  
Service at 1-800-284-4329.  
Vertical Black Lines When Receiving  
The senders scanner may be dirty. Ask the sender to make a copy to see if the  
problem is with the sending machine. Try receiving from another fax machine.  
If the problem continues, call Brother Customer Service at 1-800-284-4329.  
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C H A P T E R T W E L V E  
98  
FAX/MFC Does Not Answer When Called  
Phone  
Line or  
Make sure the FAX/MFC is in the correct receiving mode for your setup (either  
FAX, F/T or MSG CTR). Check for dial tone. If possible, call your FAX/MFC to hear  
it answer. If there is still no answer, check the telephone line cord connection.  
Connect a standard telephone handset to the FAX/MFC telephone jack. If there is  
no ringing when you call your FAX/MFC, call your Telephone Company to check  
the line.  
Connections  
Dialing Does Not Work  
Check for a dial tone. If there is no dial tone, see Suggestions for No Dial Tone  
on the Handset. Change the TONE/PULSE setting (see Fax Settings, p.17).  
Speaker Phone  
Send a manual fax (press  
or lift handset), and wait to hear fax  
Start  
receiving tones before pressing  
. This way you can hear if the problem is that  
the receiving machine does not answer.  
No Dial Tone on the Handset  
Speaker Phone  
Press  
. If you hear no dial tone, check telephone line cord  
connections at the FAX/MFC and wall jack. Check that the handset is connected to  
the FAX/MFCs handset jack. Test the wall jack with another single line telephone.  
If no dial tone on the wall outlet, call your Telephone Company.  
Sending  
Faxes  
Poor Transmitting Quality  
Try changing your resolution to FINE or SUPER FINE (see Sending Faxes”  
pp. 31-33).  
Try cleaning the white pressure bar of the scanner and the glass under the bar  
(see p. 94).  
Transmission Verification Report says Result: NG”  
There is probably temporary noise or static on the line. Try sending the fax again.  
If the problem continues, call the Telephone Company to check your phone line.  
Vertical Black Lines When Sending  
If the copy you made shows the same problem, your scanner is dirty (see Cleaning  
the Scanner p. 95).  
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T R O U B L E S H O O T I N G A N D M A I N T E N A N C E  
99  
Double Ring in F/T Mode  
Handing  
Incoming  
Calls  
The FAX/MFC knows the incoming call is not a fax so it is signaling you to answer  
the telephone call. Pick up the FAX/MFCs handset or answer from an extension  
phone and press your FAX/MFCs Remote Deactivation Code (default setting is  
#51).  
Transferring a Fax Call to the FAX/MFC  
Start  
If you answered at the FAX/MFC, press  
and hang up immediately. If you  
answered at an extension phone, press your Remote Activation Code (default  
setting is 51). When your FAX/MFC answers, hang up.  
Adjusting  
Settings  
FAX/MFC HearsVoice as CNG Tone  
If your FAX/MFC is set to Easy Receive On, and it answers voice calls by trying to  
receive a fax, try turning Easy Receive Off.  
For Customer Service  
USA:  
1-800-284-4329 (voice)  
1-908-575-8790 (fax)  
From within Canada: 1-800-853-6660 (voice)  
1-514-685-4898 (fax)  
From within Montreal: 1-514-685-6464 (voice)  
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C H A P T E R T W E L V E  
100  
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101  
C H A P T E R T H I R T E E N  
Setting up the MFC 1870MC  
or MFC 1970MC and  
13  
Computer to Work Together  
Before You Install  
Multi-Function Link  
This chapter takes you through each step of the installation process. Read it  
carefully to ensure a problem-free installation.  
Package Contents  
Before you begin the Multi-Function Link installation, please check the contents  
of your package:  
I Brother CD-ROM  
I Multi-Function Link Cable and PC I/F Box  
I Warranty, Upgrade and Licensing Materials  
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C H A P T E R T H I R T E E N  
102  
PC Configuration Requirements  
Your PC must meet or exceed the follwing minimum system configuration  
requirements for you to install and use Multi-Function Link:  
CPU  
RAM  
80486/66 or higher  
8MB or greater for Windows® 3.1 or 3.11  
8MB or greater for Windows® 95 (16MB recommended)  
16MB or greater for Windows NT® Workstation  
Version 4.0 (32MB recommended)  
Hard Disk Drive 50MB  
Operating System Windows® 3.1, 3.11, 95 or NT® Workstation Version 4.0  
Port  
Available Serial port  
CD-Rom Drive  
Connecting MFC 1870MC or MFC  
1970MC to Your PC  
Follow the instructions below to hook up the Multi-Function Link Cable.  
Position your Brother MFC near your personal computer CPU (maximum  
distance of approximately 5-6 feet).  
1
Make sure the power to the PC is switched off and the MFC is unplugged.  
2
3
Connect the RJ-8 connector of the Multi-Function Link Cable to the side of  
your Brother MFC in the jack labeled PC I/F.  
Connect the 25-pin female RS-232 connector of the Multi-Function Link  
4
Cable to your PC in the available male serial communications port. Use the  
9-pin adapter if your PC requires it. (See your PC owners manual for the  
correct interface port for connection.) NOTE: If your PC is an IBM  
Aptiva, and MWAVE card is using COM1. You must connect the  
Multi-Function Link Cable to another COM serial port that is  
available.  
or  
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103  
Available Options  
Install Multi-Function Link Software  
Click on Install Multi-Function Link Software to access the Software Installation  
window.  
On-Line Documentation  
On-Line Documentation includes all online documentation. To view the On-Line  
Documentation, you must first install the Acrobat Reader software from the CD-  
ROM, by clicking on the Install Acrobat Reader button.  
Product Support  
This is a page of all Brother support numbers.  
Brother Web Link  
Brother WEB Link visits the Internet Brother Home Page on the World Wide Web.  
You can find more information about Brother products, from product  
specifications sheets to Frequently Asked Questions (FAQs). You must have service  
with an Internet service provider.  
Click Exit to exit the CD-ROM window, or click Return to return to the previous  
window.  
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C H A P T E R T H I R T E E N  
104  
Installing the Multi-Function  
Link Software  
Make sure your MFC 1870MC or MFC 1970MC is connected to your PC as  
described earlier and that both machines are plugged in and switched on.  
Overview of Basic Steps  
Insert the Brother CD-ROM into your CD-ROM drive and access the  
Installation Window.  
1
Enter the command for your version of Windows®, if needed.  
2
3
4
Select the option Install Multi-Function Link Software.  
Follow the installation instructions.  
Accessing the Software Installation  
Window  
If you are using Windows® 95 or Windows NT® Workstation Version 4.0:  
I When you insert the CD-ROM into the PC with Windows® 95 or Windows  
NT® Workstation Version 4.0, the screen appears automatically.  
I You can also run: X:SETUP.EXE for Windows® 95 from Explorer on the root  
directory of the CD-ROM  
If you are using Windows® 3.1 or 3.11:  
I From the File Manager run:  
X:SETUP.EXE (Xis the drive letter for your CD-ROM drive). This will  
start the Software Installation program.  
Installing the Brother Software  
Insert the Brother CD-ROM into your CD-ROM drive.  
1
2
Enter the command: X:SETUP.EXE  
The Brother LOGO will be displayed on the screen.  
The Brother software will run the appropriate install program.  
The Brother software will identify your Windows® Operating System and  
automatically run the appropriate install program for your version of Windows®.  
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105  
Click on the Install Multi-Function Link Softwareoption.  
3
The Software Installation window will appear.  
The Software Installation screen automatically loads. Multi-Function Link  
includes Visioneer PaperPort applications.  
Follow the installation instruction:  
4
Follow the instructions on the screen. The last step will be to restart  
Windows®.  
Viewing On-Line Documentation  
Make sure you have installed the Acrobat Reader software. (Click on the Install  
Acrobat Reader button and follow the instructions on the screen.)  
After the Acrobat Reader is installed, click on the View Multi-Function Link  
Documentation button. When the Table of Contents appears, select a chapter by  
clicking on it.  
Since the Multi-Function Link Pro manual is On-Line Documentation only, you  
may wish to print a copy by selecting Print from the File pull-down menu.  
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C H A P T E R T H I R T E E N  
106  
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107  
C H A P T E R F O U R T E E N  
Using the Multi-Function  
Link Software (For MFC  
14  
1870MC and MFC 1970MC Only)  
Introduction  
This chapter outlines the basics of the Brother software, so you can get started  
using the Multi-Function Link software. Detailed installation and setup instruc-  
tions are in the On-Line Documentation section of the Brother CD-ROM that is  
included with your MFC. Be sure to check the online ReadMe file for last-minute,  
important information that was not included in the On-Line Documentation.  
Running the Brother Software  
The software included with your MFC consists of two parts, the Multi-Function  
Link and Visioneer PaperPort LE for Brother.  
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C H A P T E R F O U R T E E N  
108  
Multi-Function Link  
The Multi-Function Link Main Menu is the application used for all fax sending  
and receiving operations. It also contains an electronic Phone Book program and  
a Log Manager that maintains a record of all PC fax transactions. The Main  
Menu can be accessed through the Brother Multi-Function Link program group.  
Visioneer PaperPort LE  
Visioneer PaperPort LE for Brother is a document management application. You  
will use PaperPort to view incoming faxes and scanned documents. PaperPort  
has a sophisticated, yet easy to use filing system that will help you organize your  
documents. It allows you to combine or stackdocuments of different formats  
for printing, faxing, or filing. PaperPort can be accessed through the PaperPort  
program group.  
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109  
Sending a Fax from Your PC  
Sending a Quick Fax  
A QuickFax is a cover page only fax with a message. This option is very useful  
when you want to fax a quick, short message from your PC.  
From the Main Menu, select the QuickFax button  
from the Start pull-down menu. The QuickFax screen will appear.  
or select QuickFax  
1
Enter the Fax number, Name, and Company information in these fields on  
the screenORSelect the Open Phone Book... button to choose someone  
from your phone book.  
2
Complete the Subject and QuickFax note fields.  
Click the Send Fax button.  
3
4
Sending a Fax from the Main Menu  
You can send a fax from the Main Menu and attach multiple files. The attach-  
mentscan even be in a different formats.  
From the Main Menu window, select the Send Fax  
Fax from the Start pull-down menu. The Send Fax window will appear:  
ORSelect Send  
1
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C H A P T E R F O U R T E E N  
110  
Enter the Fax number, Name, and Company information in these fields  
2
ORSelect the Open Phone Book button to choose someone from your  
phone book.  
Complete the Subject and Cover page note fields.  
Click on the Attachments... button to add any file(s) you want to fax with it.  
Click the Send Fax button.  
3
4
5
Sending a Fax from a Windows®  
Application  
You can send a fax directly from any Windows® application using the following  
steps:  
Create the document in a Windows® application.  
1
2
3
Select Brother MFL Fax as your printer.  
Select the Print command to begin the fax transmission.  
The Fax Sending dialog box will appear :  
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111  
Enter the name and fax number of the recipient or select the Open Phone  
Book... button and choose a name. Select Close to return to the Send Fax  
dialog box.  
4
Select the Send cover page check box to include a cover page.  
5
6
Select the Send Fax button.  
Receiving Faxes into the PC  
See  
Using the  
MFC 1870MC  
and  
To receive faxes into your PC through the MFC, you must first connect your MFC  
to your computer. Then, you can load the software.  
Before You Begin  
Use the following checklists for the MFC and PC, to make sure you have properly  
MFC 1970MC  
with Your PC  
set up the MFC and PC to work together.  
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C H A P T E R F O U R T E E N  
112  
Checklist for the MFC:  
The default setting for MF Link mode is PC PRIMARY in this setting all faxes  
will be routed into the PC unless it is not turned on. If the PC is turned off,  
incoming faxes will be printed on the MFC.  
Function  
7
8
To make sure the MF Link mode is set to PC PRIMARY, press  
Use or to select PC PRIMARY.  
,
,
.
1
2
3
4
Set  
Press  
Press  
.
Stop  
to exit.  
On your PC:  
In the Main Menu, select the Setup pull-down menu.  
1
2
3
4
5
6
Select Preferences...  
Under Answer Mode, select Fax only.  
Click the OK button.  
Make sure the MFC is connected to the PC.  
Keep the PC and the Multi-Function Link Main Menu running at all times.  
Viewing Received Faxes  
Faxes that are received into the PC will appear in the InBox of the Log Manager.  
To access the Log Manager, from the Main Menu click the Log Manager button  
ORFrom the Start pull-down menu, select Mail/Log.  
In the Log Manager, select the Fax folder.  
1
2
Then select the InBox folder. A listing of your incoming messages will  
appear on the right side of the window.  
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113  
Double-click on the fax you wish to view.  
3
The Visioneer PaperPort Viewer will run automatically and the fax you  
selected from the list will be displayed.  
Scanning a Document  
The Brother Multi-Function Link software includes a TWAIN compliant scanner  
driver. TWAIN drivers meet the standard universal protocol for communicating  
between scanners and software applications. This means that not only can you  
scan images directly into the PaperPort viewer that Brother included with your  
MFC, but you can also scan images directly into hundreds of other software  
applications that support TWAIN scanning. These applications include popular  
programs like Adobe Photoshop, Aldus Pagemaker, Corel Draw and many more.  
To choose the Brother Multi-Function Link as your scanner driver, select it under  
the Select scanneror Select sourceoption in your software.  
Scanning Options  
When you scan using the Brother Multi-Function Link Scanner driver, a scanning  
options dialog box will appear:  
Brother Serial MFC  
Resolution  
200 DPI STD  
Contrast  
Light  
200 DPI FINE  
Auto  
Dark  
400 DPI S.FINE  
Image Type  
User Defaults  
Text  
Photo  
Status:  
Ready  
Scan  
Cancel  
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C H A P T E R F O U R T E E N  
114  
Set the following options based on each document to be scanned, then click the  
SCAN button to start scanning.  
Resolution  
You can choose one of three resolutions, 200 DPI STD, 200 DPI FINE or 400 DPI  
S.FINE. The higher the number of dpi (dots per inch), the clearer the image will  
appear on your PC. However, the size of the image file increases with the dpi. Try  
scanning at different resolutions to determine the best resolution for your needs.  
Contrast  
To have the scanner adjust the contrast automatically, choose Auto. If your  
original is too light, set the contrast to Light. If the original is too dark, set the  
contrast to dark.  
Image Type  
If you are scanning text or black and white line art, choose Text as the image  
type. If youre scanning a photo or detailed picture with many different colors,  
choose Photo as the image type.  
Scanning into the PaperPort Viewer  
To scan into the PaperPort viewer that was provided with your MFC, run the  
PaperPort viewer program and then select the SCAN button on the top of the  
screen  
or select ACQUIRE from the File pull-down menu.  
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115  
C H A P T E R F I F T E E N  
Multi-Function  
Link (option)  
15  
For FAX 1570MC  
If you have a FAX 1570MC you can purchase the optional Multi-Function Link  
package (also called Missing Link). Multi-Function Link turns your fax  
machine into a multifunction center, by enabling you to use your fax machine as  
a printer and a scanner and to use it to fax messages from Windows applications  
in your computer.  
Multi-Function Link is available at most Brother retailers. If you cannot find it,  
you can order Multi-Function Link directly from Brother. The item number is  
PCI-1.  
Installation instructions will be included with PCI-1. However, it is important  
that you hook up your fax machine to your computer before you install the  
software.  
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C H A P T E R F I F T E E N  
116  
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G L O S S A R Y  
117  
Glossary  
Activity Report Lists information about the last 30 incoming and outgoing faxes.  
TX means Transmit. RX means Receive.  
ADF (Automatic Document Feed) Refers to the number of pages that can be  
placed in the document feeder and fed one at a time automatically.  
All Dial List A listing of names and numbers stored in One Touch and Speed Dial  
memory, in numerical order.  
automatic fax transmission Sending a fax without picking up the handset or  
Speaker Phone  
pressing  
.
Backup Print Sets your FAX/MFC to print a copy of faxes that are received and  
stored in memory.  
beeper The sound the keys make when they are pressed, an error occurs or a  
document has been received or transmitted.  
broadcasting The ability to send the same fax message to more than one  
location.  
Call Back Message Allows you to send a fax and then leave a message for the  
other party to call you back.  
Call Reservation Allows you send a fax and then at the end of transmission, you  
can talk with the other party.  
Caller ID A service purchased from the Telephone Company that lets you see the  
number (or name) of the party calling you.  
Cancel Job Cancels a programmed job, like Delayed Fax or Polling.  
CNG tones The special tones (beeps) sent by fax machines during automatic  
transmission to tell the receiving machine that they are from a fax machine.  
communication error (or Comm. Error) An error during fax sending or  
receiving, usually caused by line noise or static.  
Contrast Setting to compensate for dark or light documents, by lightening dark  
documents or darkening light documents.  
Cover Page Prints a page at the other party’s machine, that contains the sender  
and recipient’s name and fax number, number of pages and comment. You can  
generate an electronic cover page at the other end with pre-programmed  
information from memory or you can print a sample cover page to fax with your  
document.  
Delayed Fax Sends your fax at a later time that day.  
Distinctive Ring A service purchased from the Telephone Company that  
provides another phone number on an existing phone line. The Brother FAX/  
MFC uses the new number to simulate a dedicated fax line.  
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G L O S S A R Y  
118  
ECM (Error Correction Mode) Detects errors during fax transmission and  
resends the page(s) of the document that had an error.  
F/T Ring Time The length of time the FAX/MFC rings (when the answer mode  
setting is FAX/TEL) to notify you to pick up a voice call that it answered.  
Fax Forwarding Sends a fax received in memory to another preprogrammed fax  
number.  
fax tones The signals sent by sending and receiving fax machines while  
communicating information.  
Fine Mode Resolution is 196 x 203 dpi. It is used for small print and graphs.  
gray scale The shades of gray available for copying and faxing photographs.  
group number A combination of One Touch and/or Speed Dial numbers that are  
stored on a One Touch key for Broadcasting.  
ICM (incoming message) A recorded voice message received into an external  
answering machine or the digital Message Center.  
Interrupt Temporarily puts a waiting job on hold while you perform another  
operation.  
interval The preprogrammed time period between automatically printed Activity  
Reports. You can print Activity Reports on demand without interrupting this  
cycle.  
LCD (liquid crystal display) The display screen on the FAX/MFC that shows  
interactive messages during On-Screen Programming and defaults to the date  
and time when the machine is idle.  
Speaker Phone  
manual fax When you press  
ORlift the handset so you can  
Start  
hear the receiving fax machine answer before you press  
transmission.  
to begin  
Memory Status List Shows how much memory is being used, how much is left,  
and the type of messages in memory.  
memory usage Instructs the FAX/MFC how to allocate the memory.  
Multi-Function Link Ready FAX/MFC models that have a PCI/F Port to  
connect a computer, using the optional hardware/software package called  
“Missing Link.”  
Next Fax Reservation Accepts the next document in the document feeder for  
transmission while the FAX/MFC is still receiving.  
OGM (Out-Going Message) The message callers hear when you call your  
Message Center or external answering machine.  
One Touch Keys on the FAX/MFC control panel where you can store numbers  
for easy dialing. You must use a separate key for each number.  
Out of Paper Reception Receives faxes into the FAX/MFC’s memory when the  
machine is out of paper.  
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G L O S S A R Y  
119  
Overseas Mode Makes temporary changes to the fax tones to accommodate  
noise and static on overseas phone lines.  
Paging Feature enables your fax unit to call your pager when a fax and/or a voice  
message is received into its memory.  
Pause Allows you to place a 3.5 second delay in the dialing sequence stored on  
One Touch and Speed Dial numbers.  
Photo Mode A resolution setting that uses varying shades of gray for the best  
representation of photographs.  
polling The process of a fax machine calling another fax machine to retrieve  
waiting fax messages.  
Pulse A form of dialing on a telephone line.  
print reduction reduces the size of incoming faxes.  
Quick Scan Enables the FAX/MFC to scan a document into memory before  
faxing it.  
remote access The ability to access your Message Center remotely from a  
touch tone phone.  
remote activation allows you to transfer a fax call, answered at an extension  
phone, to the FAX/MFC.  
remote access code The four-digit code that allows you to call and access your  
Message Center from a remote location.  
resolution The number of vertical and horizontal lines per inch. See: Standard,  
Super Fine and Photo.  
Rotary A form of dialing on a telephone line.  
scanning The process of sending an electronic image of an original paper  
document into your computer.  
speed dial A preprogrammed number for easy dialing. You must press the  
Speed Dial  
key and then two digit code to start the dialing process.  
Standard resolution 98 x 203 dpi. It is used for regular size text and quickest  
transmission.  
Station ID The stored information that appears on the top of faxed pages. It  
includes the sender’s name and fax number.  
super fine resolution 392 x 203 dpi. Best for very small print and line art.  
Tel Index An electronic, alphabetical listing of stored One Touch, Speed Dial and  
Group numbers.  
thermal transfer A printing process in which heat transfers carbon ink from a  
ribbon to plain paper.  
Toll Saver A Message Center setting that allows the FAX/MFC to answer after  
two rings when a message(s) was received and after four rings when there are no  
messages. The caller can hang up (after two rings) without paying for the call if  
there are no messages to retrieve.  
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G L O S S A R Y  
120  
Tone A form of dialing on the telephone line used for Touch Tone telephones.  
transmission The process of sending documents over the phone lines from your  
FAX/MFC to the receiving fax machine.  
User Option List A printed report that shows the current settings of your FAX/  
MFC.  
Xmit Report (Transmission Report) A listing of each transmission, showing  
caller ID, date, time, and number of pages.  
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S P E C I F I C A T I O N S  
121  
Specifications  
Type  
Desktop facsimile transceiver  
Compatibility  
Coding system  
Modem speed  
Document input width  
ITU-TS Group 3  
Modified Huffman (MH)  
14,400/12,000/9600/7200/4800/2400; Automatic Fallback  
5.8 inches to 8.5 inches (148 mm to 216 mm)  
Scanning/Printing width 8.2 inches (208 mm)  
Paper Cassette  
Printer type  
Gray scale  
200 Sheets (20 lbs.)  
Line Thermal with Ribbon  
64 levels  
Display  
LCD, 16 characters  
Polling types  
Contrast control  
Resolution  
Standard, Sequential  
Automatic/Super Light/Super Dark (manual setting)  
Horizontal 203 dot/inch (8 dot/mm)  
Vertical Standard 98 line/inch (3.85 line/mm)  
Fine, Photo 196 line/inch (7.7 line/mm)  
Superfine, Photo (copy) 392 line/inch (15.4 line/mm)  
MFC 1870MC 512 KB (up to 20 pages*)  
FAX 1570MC, MFC 1970MC 1 MB (up to 50 pages*)  
24  
Memory Capacity  
One touch dial  
Speed-dial  
Automatic redial  
Speaker type  
36 stations (MFC 1870MC), 100 stations (FAX 1570MC, MFC 1970MC)  
3 times at 5 minute intervals  
Full Duplex  
Auto answer  
0, 1, 2, 3 or 4 rings  
Communication source  
Public switched telephone network  
Operating environment 41 - 95° F  
Power source  
Power consumption  
Dimensions  
120V AC 50/60Hz (USA, Canadian Version Only)  
Standby: under 10 watts Peak: under 110 watts  
15.2 x 15.0 x 8.4 inches / 385 x 378 x 213 (mm)  
12.3 lb / 5.6 kg  
Weight  
* Pagesrefers to the Brother Standard chart no. 1(a typical business letter, Standard resolution).  
Specifications are subject to change for improvement without prior notice.  
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122  
Index  
A
Accessories ........................................................ 127  
Activation Code ................................ 16, 35, 50, 51  
Activity Report ....................................... 27, 83, 84  
ADF ..................................................................... 31  
ALL DIAL List ............................................... 27, 83  
Alternating Displays ........................................... 26  
Answer Mode .................................... 14, 33, 34, 35  
Assembly ............................................................... 7  
AUTO DIAL.......................................................... 21  
Automatic Document Feeder (ADF) .................. 31  
Automatic Transmission .................................... 33  
Connecting ..................................2, 10, 11, 14, 15  
Contrast ....................................................... 26, 32  
Control Panel .................................................. 3, 4  
Copy ....................................................... 26, 32, 57  
Corrections ......................................................... 19  
Cover Page ......................... 18, 20, 21, 26, 27, 28,  
........................................................ 46, 47, 48, 83  
Custom Telephone Features ............................... 14  
D
D/R SET MODE .................................................. 52  
Daily Timer.................................................. 28, 43  
Date and Time ....................................... 17, 18, 28  
Deactivation Code ....................................... 50, 51  
Delayed Transmission ........................................ 44  
Distinctive Ringing ......................... 28, 33, 51, 52  
Document .................................................... 31, 32  
Document Size and Resolution .................. 31, 32  
Double Ringing .................................................. 36  
B
Backup printing ................................................. 64  
Beeper .......................................................... 24, 27  
Beeps ....................................................... 68, 70, 71  
Broadcasting.......................................... 23, 24, 45  
Brother Bulletin Board ............................... 93, 126  
Brother Customer Service...................... 96, 97 126  
Brother Fax-Back System .............. 20, 93, 94, 126  
Brother Home Page .................................... 93, 126  
E
Easy Receive .......................................... 28, 34, 35  
Energy Star Compliance .................................... 86  
Enlarged Copies.................................................. 57  
Entering Text ................................................ 18, 19  
Erasing Message ........................................... 64, 65  
Error Messages.................................. 94, 95, 96, 97  
Error Re-Transmission ................................ 27, 46  
Extension Cord ................................................... 88  
Extension Telephone ....................... 33, 34, 50, 99  
External Telephone ............................................ 16  
C
Call Back Message ........................... 20, 48, 49, 83  
CALL PICKUP...................................................... 53  
Call Reservation .............................. 26, 37, 48, 49  
Caller ID ................................................ 27, 28, 53  
Canceling .................................................... 26, 45  
Chain Dialing ........................................ 21, 22, 49  
Cleaning ....................................................... 95, 97  
Clearing Caller ID .............................................. 54  
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I N D E X  
123  
F
M
F/T (Fax/Tel) Mode .......................... 2, 28, 33, 35,  
36, 37, 50, 52, 99  
Maintenance....................................................... 93  
Manual Dial ....................................................... 39  
Manual Mode .............................................. 33, 98  
Manual Transmission ........................................ 32  
Maximum Message Time ................. 65, 66, 75, 78  
Memo ............................................................ 63, 66  
Memory.................................................... 7, 22, 41  
Memory Full Message......................................... 43  
Memory Status List ............................................. 70  
Memory Storage ................................................. 24  
Message Center Mode ................................... 59, 62  
Message Center Pro ............................................ 73  
Message Storage ................................................. 61  
MSG CTR OGM ................................................... 61  
Multi-Function Link (for MFC 1870MC and  
F/T (Fax/Tel) Ring Time ................ 28, 33, 36, 50  
Fax Forwarding ............................... 29, 66, 67, 71  
Fax Tones and Handshake ................................... 2  
Fax-Back System ................................. 20, 93, 126  
FCC Notices ............................................. 85, 86, 87  
Fine Resolution ........................................... 32, 98  
Flexible Memory Settings ................................... 60  
Function ............................................................. 25  
Function Selection Table ................ 26, 27, 28, 29  
G
Gray Scale ................................................. 118, 121  
Group Number ...................................... 23, 24, 45  
1970MC) ........................................... 101, 102, 108  
Multi-Function Link (option) ......................... 115  
H
HELP .............................................................. 1, 26 Multiple Resolution............................................ 50  
Hold ........................................................... 3, 4, 40  
N
I
Next-Fax Reservation ......................................... 49  
Inserting Spaces ................................................. 19  
Installation ........................................................... 5  
O
Interrupting ........................................................ 44  
Interval .................................................... 2, 28, 84  
ICM Recording Monitor ..................................... 66  
On-Screen Programming .................................. 25  
One Touch List ................................................... 83  
One Touch Dialing ............ 20, 21, 23, 27, 32, 33,  
40, 41, 46, 49, 55, 96  
J
OUT-OF-AREA ..................................................... 53  
Jacks ....................................................... 11, 12, 98 Outgoing Message (OGM) ..................... 61, 62, 76  
Jam ........................................................ 31, 94, 95 Overseas Mode ............................................. 26, 45  
P
L
Loading Paper ...................................................... 9 Packing List .......................................................... 6  
Paging ................................................... 29, 66, 67  
Paper............................................................ 27, 37  
Paper Size ..................................................... 37, 38  
Password ............................................................. 76  
Pause ..................................................... 20, 21, 40  
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I N D E X  
124  
Personal Mailbox ................................... 65, 73, 76  
Personal Mailbox memo .................................... 78  
Personal Mailbox Remote Retrieval .................. 78  
PBXs .................................................................... 13  
Photo ........................................................... 32, 56  
PIN ................................................................ 66, 67  
Playing Messages................................................ 63  
Poll Waiting ................................................. 49, 55  
Polling ............................................. 26, 49, 54, 55  
Power ..................................................... 10, 88, 89  
Power Failure ........................................ 17, 22, 24  
Printing ...............................29, 48, 63, 64, 83, 84  
Printing Message ................................................ 63  
Program Fax Forward Number ......................... 67  
Program Paging Number .................................. 67  
PRIVATE CALL..................................................... 53  
S
Safety Instructions....................................... 88, 89  
Scanning Document ........................................ 113  
Scroll................................................................... 25  
Sending Faxes .................................................... 43  
Setting Up ............................................................. 5  
Smoothing ................................................... 27, 37  
Sort ............................................................... 56, 57  
Speaker Volume ............................................ 28, 36  
Special Characters ....................................... 18, 19  
Specifications ................................................... 121  
Speed Dial .............................................. 22, 23, 27  
Stack ................................................................... 57  
Standard Resolution .......................................... 32  
Station ID ............................. 1, 18, 20, 28, 46, 49  
Super Fine Resolution........................................ 32  
Q
T
Quick Scan ......................................................... 43  
Telephone Answering Device (TAD)....... 2, 12, 14,  
15, 16  
R
Telephone Index .......................................... 41, 83  
Telephone Notices ................................. 85, 86, 87  
Temporary Cover Page ................................. 47, 48  
Test Sheet Procedure ............................................ 1  
Timer ..................................................... 26, 43, 44  
Tone/Pulse ............................................. 17, 28, 98  
Transmission Verification Report ................ 83, 98  
Troubleshooting ................................................. 93  
Two-Line Phone System .............................. 11, 12  
Two-Line Telephone Answering Device (TAD)..... 12  
Receiving Faxes ........................................... 33, 50  
Recording Conversation ..................................... 66  
Recording Memo ................................................ 66  
Recording Monitor ............................................. 66  
Redial ........................................................... 33, 49  
Reduction .............................................. 27, 37, 38  
Remote Access Code ......................... 68, 69, 70, 71  
Remote Activation ........................... 16, 50, 51, 99  
Remote Code ............................................... 28, 51  
Remote Commands............................................ 69  
Remote Deactivation .................................... 50, 51  
Remote Message Retrieval ................................. 70  
Reports ......................................................... 27, 83  
Resolution .......................... 26, 32, 49, 50, 56, 98  
Ring Delay .................................15, 28, 33, 35, 36  
Ring Pattern ....................................................... 52  
Ring Volume................................................ 28, 37  
Roll Over Phone Lines........................................ 11  
U
User Options ................................................ 27, 83  
V
Viewing faxes (PC) ........................................... 112  
Viewing On -Line Documentation ................... 105  
Voice Calls........................................................... 39  
Voice On Demand ................................... 73, 74, 79  
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I N D E X  
125  
Volume.................................................... 62, 63, 66  
W
Warranties .......................................................... 90  
Windows® 3.1 or 3.11 ............................... 102, 104  
Windows® 95 ............................................ 102, 104  
Windows® NT Workstation Version 4.0 .... 102, 104  
World Wide Web.................................. 93, 103, 126  
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B R O T H E R N U M B E R S  
126  
Brother Numbers  
Fax-Back System  
Brother Customer Service has installed an easy-to-use Fax-Back System, so you  
can get instant answers to common technical questions and product information  
for all Brother products. This system is available 24 hours a day, 7 days a week.  
You can use the system to send faxes to any fax machine, not just the one from  
which you are calling.  
If you cant resolve difficulty with your FAX/MFC using this manual, call our Fax-  
Back System, and follow the voice prompts to receive faxed instructions about  
using the system, and an index of Fax-Back subjects.  
USA:  
1-800-521-2846  
From within Canada: 1-800-681-9838  
The Brother Fax-Back System number (USA only) has been preprogrammed on  
01  
One Touch key  
.
Brother on the World Wide Web  
You can find more information about Brother products, from product  
specification sheets to Frequently Asked Questions (FAQs), on the World Wide Web.  
Visit us at  
http://WWW.brother.com  
Brother Bulletin Board  
Brothers Bulletin Board Numbers are  
USA:  
1-888-298-3616  
From within Canada: 1-514-685-2040  
For Customer Service  
USA:  
1-800-284-4329 (voice)  
1-908-575-8790 (fax)  
From within Canada: 1-800-853-6660 (voice)  
1-514-685-4898 (fax)  
From within Montreal: 1-514-685-6464 (voice)  
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O R D E R I N G A C C E S S O R I E S A N D S U P P L I E S  
127  
Ordering  
Accessories and  
Supplies  
For the best quality results use only genuine Brother accessories, available at most  
Brother retailers. If you cannot find the accessory you need and you have a Visa,  
MasterCard, Discover or American Express credit card, you can order accessories  
directly from Brother.  
USA:  
1-888-879-3232 (voice)  
1-800-947-1445 (fax)  
www.brothermall.com  
From within Canada:  
DESCRIPTION  
1-800-668-2768 (voice)  
ITEM  
Printing Cartridge  
2-PK Refill Rolls  
4-PK Refill Rolls  
Telephone Line Cord  
PC 201  
PC 202 RF  
PC 204 RF  
Tell the Brother Representative your  
Model number so you get the appropriate  
color.  
Telephone Handset  
Handset Curled Cord  
Tell the Brother Representative your  
Model number so you get the appropriate  
color.  
Tell the Brother Representative your  
Model number so you get the appropriate  
color.  
Paper Wire Extension  
Document Support  
Paper Support  
Owners Manual  
Multi-Function Link/Missing Link Options for  
FAX 1570MC  
UL6856001  
UF8048001  
UF8247001  
UF8209001  
PCI-1  
MFL2D31 (Floppy Disks for Windows® 3.1X)  
MFL2D95 (Floppy Disks for Windows® 95)  
* For MFC 1870MC and MFC 1970MC,  
Multi-Function Link Option on Floppy Disks,  
(Includes MFL and Visioneer PaperPort Only)  
* Software on Floppy disks for the MFC 1870MC and MFC 1970MC is not  
available for Windows NT® Workstation Version.  
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Brother International Corporation  
100 Somerset Corporate Boulevard  
P.O.Box 6911  
Bridgewater, NJ 08807-0911 USA  
Brother International Corporation (Canada) Ltd.  
1 rue Hôtel de Ville,  
Dollard-des-Ormeaux, QC, CANADA H9B 3H6  
Visit us on the World Wide Web  
http://www.brother.com  
These machines are made for use in the USA or CANADA only. We can not recommend  
using them overseas because it may violate the Telecommunications Regulations of that  
country and the power requirements of your fax machine may not be compatible with the  
power available in foreign countries. Using USA or CANADA models overseas is at your  
own risk and will void your warranty.  
UF83220011  
Printed in Malaysia  
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