®
Bose AE2w
®
Bluetooth headphones
Owner’s Guide
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Contents
Using the headphones...................................................................................................................................... 4
Introduction.................................................................................................................................................................................................... 4
ank you................................................................................................................................................................................................. 4
Included with the headphones............................................................................................................................................................ 4
Control module features ...................................................................................................................................................................... 4
Charging the battery..................................................................................................................................................................................... 5
Tips for longer battery life .................................................................................................................................................................... 5
Connecting the headphones to your Bluetooth device.......................................................................................................................... 6
To pair the headphones with your device ......................................................................................................................................... 6
Locating the Bluetooth device list ...................................................................................................................................................... 7
Battery charge level (for iOS devices) ................................................................................................................................................ 7
Pairing additional devices .................................................................................................................................................................... 7
Using multiple devices ......................................................................................................................................................................... 7
Wearing the headphones............................................................................................................................................................................. 7
Recognizing the lights and tones............................................................................................................................................................... 8
Bluetooth Indicator .............................................................................................................................................................................. 8
Battery Indicator .................................................................................................................................................................................. 8
Audio Tones ............................................................................................................................................................................................ 8
Playback and phone call actions................................................................................................................................................................. 8
Using the optional audio cable ................................................................................................................................................................... 9
To attach the audio cable ..................................................................................................................................................................... 9
Reference ............................................................................................................................................................10
Maintenance................................................................................................................................................................................................... 10
Battery care............................................................................................................................................................................................. 10
Cleaning the headphones..................................................................................................................................................................... 10
Replacement parts and accessories................................................................................................................................................... 10
Reattaching earcup cushions .............................................................................................................................................................. 11
Troubleshooting ........................................................................................................................................................................................... 11
Customer service........................................................................................................................................................................................... 12
Limited Warranty........................................................................................................................................................................................... 12
Technical information .................................................................................................................................................................................. 12
English - 3
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Using the headphones
Introduction
ank you
®
®
We appreciate your choice of the Bose AE2w Bluetooth headphones. These wireless stereo headphones combine the audio
performance and comfort you expect from Bose with the freedom to move away from your source.
Included with the headphones
Optional audio cable
Carry bag
®
Bluetooth control module (removable)
USB charging cable
Control module features
Multi-function
button
Volume Up
Volume Down
Bluetooth indicator
Battery indicator
Power switch
USB charger
connector
4 - English
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Using the headphones
Charging the battery
Although the battery is partially charged at the factory, we recommend you fully charge the battery before first use. Allow up to 3 hours for
a full charge.
1. Plug the small end of the USB cable into the headphones.
2. Plug the large end of the USB cable into an agency approved wall USB charger (not supplied) or a powered USB port on your
computer.
Note: The control module can also be charged when disconnected from the headphone earcup.
Powered
USB port on
computer
Wall USB
charger (not
supplied)
3. Allow up to 3 hours for a full charge.
The battery indicator will blink amber while charging and turn green when charging is complete.
Battery Indicator Color
Green (solid)
Indicates:
• 1/2 hour to 7 hours remaining battery time
• Less than 1/2 hour remaining battery time
• Recharge headphones now
Amber (solid)
Red (blinking)
Amber (blinking)
• Headphones are charging
Green (while charging)
Red (while charging)
• Headphones are fully charged
• Headphones are not within acceptable temperature range
Battery
indicator
Note: The headphones will not operate while charging.
Note: Before charging, be sure the headphones are at room temperature, between 41°F (5°C) and 104°F (40°C).
Tips for longer battery life
When fully charged, your AE2w Bluetooth headphones will provide approximately 7 hours of wireless audio.
• Always slide the Power switch off when the headphones are not in use. This will help preserve battery life.
• Be aware that certain audio sources will deplete the battery more quickly than others.
• Do not leave the battery uncharged for long periods of time. Fully charge before storing.
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Using the headphones
Connecting the headphones to your Bluetooth device
To use your AE2w Bluetooth headphones with a Bluetooth device (such as a smartphone or tablet), you must first establish a wireless
connection between the headphones and the device. This process is called “pairing”. once the headphones and a device have been
paired, they will automatically reconnect the next time you use them together.
To pair the headphones with your device
1. Slide the control module power switch to on.
Power
switch
2. Press and hold the Multi-Function and Volume + buttons together until the Bluetooth indicator blinks purple.
The headphones are now discoverable and ready to pair with your device.
00:01
Discoverable
3. Enable Bluetooth on your device and locate the Bluetooth device list. (For help, see “Locating the Bluetooth device list” on page
7.)
4. Select “Bose AE2w ” from the device list. If your device requires a passkey, enter “0000”.
When the wireless connection is complete, the Bluetooth indicator will turn solid blue.
Settings
Bluetooth
ON
Bluetooth
Devices
Connected
Bose AE2w
Connected
Note: If the Bluetooth indicator does not turn solid blue, the wireless connection has not been made. Turn the headphones off and repeat
steps 1 to 4, or see “Troubleshooting” on page 11.
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Using the headphones
Locating the Bluetooth device list
iOS 5: Settings > General > Bluetooth > ON > “Bose AE2w ”
iOS 6: Settings > Bluetooth > ON > “Bose AE2w ”
Android: Settings > Wireless & Networks > Bluetooth or Bluetooth Settings > ON > Search or Scan for Devices > “Bose AE2w ”
Blackberry: Home > Manage Connections > Set Up Bluetooth > Search > “Bose AE2w ”
Mac OS X: System Preferences > Bluetooth > ON > “Bose AE2w ”
Windows 7: Start > Control Panel > Hardware and Sound > View Devices and Printers > Add a Device > “Bose AE2w ”
Windows XP: Start > Control Panel > Bluetooth Devices > “Bose AE2w ”
Note: For additional help locating the device list, refer to the owner’s guide that came with your device.
Battery charge level (for iOS devices)
When connected to AE2w Bluetooth headphones, iOS devices will display the AE2w Bluetooth battery charge level near the upper right
corner of the screen.
Pairing additional devices
You can pair up to eight Bluetooth devices with your headphones. To pair additional devices with your headphones, repeat steps 2-3 on
page 8 for each device. Only two audio devices can be connected at the same time.
Using multiple devices
If you have two audio devices connected with your headphones, you can easily stop listening to one device and start listening to another.
Simply stop or pause the music or video on the first device, then start the music or video on the second device. The headphones will
switch to the device that is currently playing.
If you receive a phone call on a connected phone while you are listening to a connected audio source, the audio source will pause for the
phone call and resume when the call has ended. For more information see “Playback and phone call actions” on page 8.
Wearing the headphones
Be sure to wear your AE2w Bluetooth headphones with the left earcup (L) and control module over your left ear. You can easily access the
control module with your left hand, as shown. Use your thumb to control the volume and power switch; use your index finger to control
the Multi-function button.
L
R
Using the
volume
controls
Using the
Multi-function
button
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Using the headphones
Recognizing the lights and tones
Bluetooth Indicator
Color
Indicates:
Purple (blinking)
Blue (blinking)
Blue (solid)
• The headphones are discoverable for pairing.
• The headphones are attempting to connect to a Bluetooth device.
• The headphones are connected to the Bluetooth device.
Battery Indicator
Color
Indicates:
Bluetooth
Green (solid)
• 1/2 to 7 hours remaining battery time
• Less than 1/2 hour remaining battery time
• Recharge headphones now
• Headphones are charging
• Headphones are fully charged
indicator
Amber (solid)
Red (blinking)
Amber (blinking)
Green (while charging)
Battery
indicator
Audio Tones
Tone
Indicates:
Two ascending tones
Three ascending tones
Four ascending tones
Four descending tones
Three descending tones
Single tone
• Headphones are discoverable
• Headphones are connected to a device
• Power on
• Power off
• Wireless connection ended
• Low battery warning
• Incoming call
Two descending tones
Playback and phone call actions
Audio/video playback actions
Play or pause
Headphones control
• Press Multi-function once
• Double press Multi-function
• Triple press Multi-function
• Press Volume + or Volume -
• Press, then press and hold Multi-function
• Double press, then press and hold Multi-function
Headphones control
Track forward
Track back
Adjust the volume
Fast forward
Rewind
Phone call actions
Answer or end a call
Ignore a call
• Press Multi-function once
• Press and hold Multi-function
• Press Multi-function
Answer second call
Ignore second call
Activate voice control
• Press and hold Multi-function
• Press and hold Multi-function
Headphones control
Multiple device actions
Pause audio on primary device and answer call
on second device
• Press Multi-function once
Ignore incoming call on second device and
restart audio on primary device
• Press and hold Multi-function
8 - English
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Using the headphones
Using the optional audio cable
Your AE2w Bluetooth headphones come with a 3.5 mm audio cable that is compatible with most music sources. Use the audio cable
when:
• The desired audio source is not Bluetooth technology enabled.
• The headphones battery is not charged.
• You are in an area where Bluetooth connectivity is prohibited.
To attach the audio cable
1. Slide the power switch to off.
2. Remove the Bluetooth control module from the headphones by gently pulling it straight out.
3. Insert the audio cable plug (A) into the connector on the headphones until fully seated.
4. Insert the audio cable plug (B) into the 3.5 mm headphone connector on your audio source until fully seated.
A
B
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Reference
Maintenance
Battery care
Be sure to turn off the headphones when it is not in use. Before storing the headphones for more than a few months, be sure the battery
is fully charged.
Cleaning the headphones
®
The Bose AE2w Bluetooth headphones does not require scheduled cleaning. Should cleaning be necessary, simply wipe the outside
surfaces with a soft, dry cloth. Do not allow moisture to get inside the earcups or the audio input connector. Do not use liquids or sprays.
Replacement parts and accessories
Replacement parts and accessories can be ordered through Bose Customer Service. See the contact information for your area included
in this guide.
Part Name
Part Product Code
329585-0010
329586-0010
330816-0010
329583-0010
329341-0010
329342-0010
Carry bag
Replacement cushion kit
USB charging cable
Audio cable (3.5 mm)
Wall charger
Wall charger plus adapter
10 - English
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Reference
Reattaching earcup cushions
The earcup cushions are held in place by a mounting flange which snaps under eight small tabs located around the inside rim of each
earcup. If an earcup cushion becomes partially or completely detached, push the mounting flange of the earcup cushion back into the
earcup. Using your finger or thumb, press around the edge of the mounting flange, making sure it snaps in place all the way around
the earcup.
Troubleshooting
Problem
What to do
The headphones do not charge
• When charging, make sure both ends of the USB cable are firmly connected.
• If you are using a power outlet, be sure the power supply is securely plugged in and the outlet is working.
• If you are using your computer, be sure the computer is plugged in and the USB port is powered.
• If solid red Indicator appears, the headphone temperature is too hot or cold. Return to room temperature
conditions before charging.
• Turn headphone on and then off. Disconnect and reconnect the USB charging cable.
The headphones and the Bluetooth
device do not pair
• Make sure the headphones are not connected to the charger and the power switch is on.
• Turn the device off, then on again.
• Turn on the Bluetooth feature on the device.
• Turn off the Bluetooth feature on any other device that is paired with the headphones.
• Clear the paired device list from the headphones by pressing and holding Multi-function and Volume -
for 10 seconds.
• See “To pair the headphones with your device” on page 6.
• Try pairing with a different device to ensure the headphones are working properly.
The headphones and the Bluetooth
device do not connect
• Make sure the headphones are not connected to the charger and the power switch is on.
• Make sure the Bluetooth feature on the device is on.
• Make sure the headphones are within range of the device: up to 33 feet (10 m).
• Turn off the Bluetooth feature on any other device that is paired with the headphones
• Turn the headphones off, then on again, the headphones should automatically connect to the device. If it
does not automatically reconnect, select “Bose AE2w” in the device’s pairing list.
• Power the device off, then on again.
• Try connecting to a different paired device to be sure the headphones are working properly.
No audio or poor audio quality from a
streaming audio source/application
• Make sure the streaming audio source is on and playing.
• Make sure the audio device supports A2DP audio streaming.
• Try another streaming audio source/application or try another track.
• Make sure the device’s Bluetooth volume is turned up and not muted.
• Move the device closer to the headphones (33 feet or 10 m).
• Move the device and headphones away from any device that could cause interference, such as another
Bluetooth device, cordless phones, a microwave oven, or a wireless computer network router.
• Reduce the number of applications that are running on your device. Disabling Wi-Fi functionality on the
device may also improve audio quality.
No audio or poor audio quality from a
connected device
• If using a Bluetooth device, ensure that the control module is firmly connected to the headphones.
• If using the 3.5 mm audio cable, ensure both ends of the audio cable are firmly seated.
• Try another music application or try another track.
• Try a different audio device.
• Make sure both ear cushions are firmly secured.
Audio does not match video
Mis-shaped cushion
• Try another streaming audio device or application or try another track. Some delay is expected from
some sources or applications.
• The high-density earcup foam will regain its shape after a few minutes in a neutral position.
English - 11
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Reference
Problem
What to do
Short battery life
• Fully charge the headphones. When fully charged, the battery indicator will glow solid green (while on the
charger).
• When fully charged, your AE2w Bluetooth headphones will provide approximately 7 hours of wireless
audio or approximately 200 hours of standby time.
• Disable tones and notifications in your device that may be frequently sent to the headphones.
• Be aware that some devices may drain the headphones battery more quickly than others.
• See page 5 of this document for more information on understanding battery performance.
Customer service
Or for online support visit: owners.Bose.com (in the U.S.) or global.Bose.com (outside the U.S.).
To contact Bose by phone, refer to the address list included in the product carton.
®
For additional help in solving problems, contact your Bose dealer.
Limited Warranty
®
Your Bose AE2w headphones are covered by a limited warranty. Details of the limited warranty are provided on the product registration
card that is included in the carton. Please refer to the card for instructions on how to register. Failure to register will not affect your limited
warranty rights.
To obtain Limited Warranty service
Return the product, with proof of purchase from an authorized Bose dealer, as follows:
Contact Bose support in your country/region (visit Global.Bose.com for contact information in your country/region) for specific return and
shipping instructions.
Label and ship the product, freight prepaid, to the address provided by Bose support in your country.
Place any necessary Return Authorization Number prominently on the outside of the carton. Cartons not bearing a Return Authorization
Number, where required, will be refused.
The serial number can be found on the inside of the left earcup or on the original carton.
Technical information
Temperature ranges:
Operate this product within the temperature range of -4°F to 113°F (-20°C to 45°C) only.
Store this product within the temperature range of -4°F to 113°F (-20°C to 45°C) only.
Charge the battery where the temperature is between 41°F and 104°F (5°C and 40°C) only.
Battery: Rechargeable, non-replaceable lithium-ion polymer.
Charging time: 3 hours for full charge.
Operating time: Approximately 7 hours.
Operating range: Up to 33 feet (10 m) from device.
®
Bluetooth QD ID: XXXXXX
Version 4.0
Profiles include: Headphones (HSP 1.1); Hands Free (HFP 1.5); Advanced Audio Distribution Profile (A2DP 1.2); Audio/Video Remote
Control Profile (AVRCP 1.4).
®
The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Bose
Corporation is under license.
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©2013 Bose Corporation, The Mountain,
Framingham, MA 01701-9168 USA
AM363405 Rev. 00
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