Bose Car Amplifier SA 4 User Manual

Owner's Guide  
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Safety  
Important Safety Instructions  
1. Read these instructions.  
2. Keep these instructions.  
3. Heed all warnings.  
4. Follow all instructions.  
5. Do not use this apparatus near water or moisture.  
6. Clean only with a dry cloth.  
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.  
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including  
amplifiers) that produce heat.  
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades  
with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide  
blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult  
an electrician for replacement of the obsolete outlet.  
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles,  
and the point where they exit from the apparatus.  
11. Use only attachments/accessories specified by the manufacturer.  
12. Unplug this apparatus during lightning storms or when unused for long periods of time.  
13. Refer all servicing to qualified personnel. Servicing is required when the apparatus has been damaged  
in a way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen  
into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally,  
or has been dropped.  
Important USA and Canada compliance Information  
• This device complies with part 15 of the FCC rules and Industry Canada license-exempt RSS standard(s).  
Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2)  
this device must accept any interference received, including interference that may cause undesired operation.  
This device complies with FCC and Industry Canada RF radiation exposure limits set forth for general population.  
• This device must not be co-located or be operating in conjunction with any other antennas or transmitters.  
• This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following  
two conditions: (1) This device may not cause interference, and (2) this device must accept any interference,  
including interference that may cause undesired operation.  
• This equipment complies with FCC and Industry Canada radiation exposure limits set forth for an uncontrolled  
environment. This equipment should be installed and operated with a minimum distance of 8 inches (20 cm)  
between radiator and your body. This transmitter must not be co-located or operating in conjunction with any  
other antenna or transmitter.  
CAN ICES-3 (B)/NMB-3(B)  
This Class B digital apparatus complies with Canadian ICES-003.  
Information about products that generate electrical noise  
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part  
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a  
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed  
and used in accordance with the instructions, may cause harmful interference to radio communications. However,  
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harm-  
ful interference to radio or television reception, which can be determined by turning the equipment off and on, the  
user is encouraged to try to correct the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
• Increase the separation between the equipment and receiver.  
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
• Consult the dealer or an experienced radio/TV technician for help.  
Bose Corporation hereby declares that this product is in compliance with the essential requirements and  
other relevant provisions of Directive 1999/5/EC and all other applicable EU directive requirements. The  
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Safety  
Names and Contents of Toxic or Hazardous Substances or Elements  
Toxic or Hazardous Substances and Elements  
Lead  
(Pb)  
Mercury Cadmium Hexavalent  
Polybrominated  
Biphenyl (PBB)  
Polybrominated  
diphenylether (PBDE)  
Part Name  
(Hg)  
(Cd)  
(CR(VI))  
PCBs  
X
X
O
X
X
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
Metal parts  
Plastic parts  
Speakers  
Cables  
O
O
O
O
O
O
O
O
O: Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is below the limit  
requirement in SJ/T 11363-2006.  
X: Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials used for this part is  
above the limit requirement in SJ/T 11363-2006.  
Please complete and retain for your records.  
The serial and model numbers can be found on the bottom of the system.  
SA-4 amplifier serial and model numbers: ___________________________________________  
Wireless adapter serial and model numbers: _________________________________________  
SoundTouch controller serial and model numbers: ___________________________________  
Purchase date: ___________________________________________________________________  
We suggest you keep your receipt with this owner's guide.  
AirPlay works with Apple iPhone, iPad, and iPod touch with iOS 4.3.3 or later, Mac with OS X Mountain  
Lion, and Mac and PC with iTunes 10.2.2 or later.  
AirPlay, Apple iPad, iPhone, iPod touch, iTunes, Mac, and OS X are trademarks of Apple Inc., registered in  
the U.S. and other countries.  
“Made for iPod,” “Made for iPhone,” and “Made for iPad” mean that an electronic accessory has been  
designed to connect specifically to iPod, iPhone, or iPad, respectively, and has been certified by the  
developer to meet Apple performance standards. Apple is not responsible for the operation of this device  
or its compliance with safety and regulatory standards. Please note that the use of this accessory with iPod,  
iPhone, or iPad may affect wireless performance.  
The Bluetooth® word mark and logos are registered trademarks of Bluetooth SIG, Inc. and any use of such  
marks by Bose is under license.  
Android and Google Play are trademarks of Google, Inc.  
SoundTouch and the wireless note design are trademarks of Bose Corporation in the U.S. and other  
countries.  
Wi-Fi is a registered mark of the Wi-Fi Alliance.  
Windows is a registered trademark of Microsoft Corporation in the United States and other countries.  
© 2013 Bose Corporation. No part of this work may be reproduced, modified, distributed, or otherwise used  
without prior written permission.  
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Contents  
®
Introducing SoundTouchfrom Bose  
Key Benefits ................................................................................................  
7
Introduction  
About your SoundTouchSA-4 amplifier .....................................................  
8
8
System features .........................................................................................  
Setting up the System  
Unpacking the system......................................................................................  
9
®
Adding the system to your Wi-Fi network................................................... 10  
Installing the SoundTouchapp............................................................. 10  
Connecting the system to your home Wi-Fi® network ........................ 1 1  
Installing the SoundTouchSA-4 amplifier................................................. 13  
Installing the SoundTouchwireless adapter...................................... 13  
Connecting speakers to the SA-4 amplifier ................................................. 14  
Controlling the System using the App  
Using the SoundTouchapp........................................................................... 15  
Getting help................................................................................................. 15  
Downloading the app for your mobile device............................................... 16  
Controlling the system from another computer......................................... 16  
Using the System  
Playing music with the SoundTouchcontroller........................................ 17  
Using the the SoundTouchcontroller ................................................. 17  
Wall mounting the SoundTouchcontroller........................................ 18  
Playing an AirPlay stream................................................................................ 19  
Status indicators ............................................................................................... 19  
SoundTouchSA-4 amplifier status indicator..................................... 19  
®
SoundTouchwireless adapter Wi-Fi status indicator ..................... 20  
Advanced Features  
Alternate setup method................................................................................... 2 1  
Disable/enable Wi-Fi® capability..................................................................... 22  
Power Saving mode .......................................................................................... 22  
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Contents  
Personalizing your Presets  
How presets work .............................................................................................. 23  
What you need to know............................................................................. 23  
Playing a preset ................................................................................................. 23  
Presets with the SoundTouchcontroller.................................................... 23  
To set a preset ............................................................................................ 23  
To change a preset..................................................................................... 23  
Care and Maintenance  
Adding a Wi-Fi® network................................................................................... 24  
Troubleshooting ................................................................................................ 24  
Cleaning............................................................................................................... 26  
Customer service............................................................................................... 26  
Limited warranty information......................................................................... 26  
Technical Information  
SoundTouchSA-4 amplifier .......................................................................... 27  
SoundTouchwireless adapter ...................................................................... 28  
SoundTouchcontroller .................................................................................. 28  
Appendices  
Appendix A: SA-4 amplifier connector panel ............................................... 29  
Appendix B: Wall mounting the SoundTouch™ SA-4 amplifier ................ 30  
Appendix C: Wall mounting the SoundTouch™ wireless adapter............. 32  
Appendix D: Using a desktop computer to connect to the network........ 33  
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®
Introducing SoundTouch™ from Bose  
With SoundTouch , you can stream Internet radio, music services, and your music  
®
library. If you have Wi-Fi at home, you’re ready to enjoy your favorite music in any  
room or outdoor space that you want.  
Key Benefits  
Enjoy wireless access to Internet radio, music services, and your music library.  
Stream your favorite music easily with personalized presets.  
Works with your existing home Wi-Fi network.  
Free SoundTouch app for your computer, smartphone, or tablet provides more  
powerful control.  
Simply add additional systems at any time for a multi-room listening experience.  
®
Wide selection of Bose audio systems lets you choose the right solution  
for any room or outdoor space.  
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Introduction  
About your SoundTouchSA-4 amplifier  
The SoundTouch SA-4 amplifier is an elegant way to deliver high-quality sound  
®
into any room or outdoor space streamed wirelessly over your home Wi-Fi  
network. Use the free SoundTouch app to set up and control your system.  
®
See “Adding the system to your Wi-Fi network” on page 10.  
System features  
Easily connects to your choice of speakers for powerful sound anywhere  
around your home – even connects to outdoor speakers. (Although the  
amplifier itself must remain inside and dry.)  
®
Bose patented signal processing automatically adjusts the tonal balance,  
enabling full, rich lows at nearly all listening levels.  
SoundTouch controller provides control from up to 70 feet (21 m) away.  
Six presets deliver your music with just one touch.  
An Ethernet connector enables wired access to your home network.  
®
Stream your music via AirPlay for your Apple devices.  
*
USB connectors for network setup.  
*The USB connectors on the back of the system (SETUP A and SETUP B) are for setup only.  
The connectors are not designed to charge smartphones, tablets, or similar devices.  
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Setting up the System  
Unpacking the system  
Carefully unpack the carton and confirm that the following parts are included.  
Note: Do not connect any cables to the system until after you have launched  
the SoundTouchapp. See “Connecting the system to your home Wi-Fi  
network” on page 11.  
®
SoundTouch  
SA-4 amplifier  
SoundTouch  
USB cable  
wireless adapter  
AC (mains) power cord  
SoundTouch controller  
Save the carton and packing materials for transporting or storing the system.  
CAUTION: To avoid danger of suffocation, keep the plastic bags out of the reach  
of children.  
The SoundTouch SA-4 amplifier includes the appropriate AC (mains) power  
cord for your region. Use only the supplied AC (mains) power cord. If it does  
not fit your AC power (mains) outlet, DO NOT alter the plug in any way.  
Contact Bose customer service for assistance.  
Note: If part of the system is damaged, do not use it. Contact your authorized  
®
Bose dealer or Bose customer service. Please refer to the contact list in  
the carton for contact information.  
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Setting up the System  
®
Adding the system to your Wi-Fi network  
Tip: A laptop is the preferred method for connecting to the network. If you  
must use a desktop computer, see “Appendix D: Using a desktop computer  
to connect to the network” on page 33.  
Before you can use SoundTouch you must install the SoundTouch app onto  
a computer that is on your home network. Next, you will use the app to connect  
the system to the network. The app guides you through the setup process.  
Make sure you follow the instructions on your computer.  
Note: If you have already set up SoundTouch for another system, just launch the  
app and click EXPLORE > SETTINGS > Systems > ADD SYSTEM to add  
another system.  
Installing the SoundTouchapp  
®
1. From a computer that is on your Wi-Fi network, open a browser and go to:  
®
®
Tip: If you want SoundTouch to play your iTunes or Windows Media Player  
music library, use the computer where your music library is stored.  
2. Download and install the SoundTouch app onto your computer.  
You are now ready to connect the system to your network.  
Note: Do not connect any cables to the system until the app instructs  
you to connect the cables.  
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Setting up the System  
®
Connecting the system to your home Wi-Fi network  
1. Launch the app by double-clicking the SoundTouch app icon.  
The first time the app launches, it guides you through setting up the system  
on your Wi-Fi network. The app instructs you to connect the system.  
2. Place the SA-4 amplifier on a sturdy surface, close to an AC (mains) power  
source.  
3. Connect the wireless adapter to the BoseLink INPUT connector on the back  
of the SA-4 amplifier.  
4. When prompted by the app, plug the power cord into the AC POWER  
connector on the back of the SoundTouch SA-4 amplifier.  
5. Plug the other end of the power cord into AC (mains) power.  
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Setting up the System  
6. When prompted by the app, plug the small end of the USB cable into the  
SETUP A connector on the SoundTouch wireless adapter.  
SoundTouch wireless  
adapter SETUP A connector  
7. Plug the larger end of the USB cable into a USB port on your computer.  
®
When the SoundTouch app detects your system, the Wi-Fi status indicator  
on the rear panel of the SoundTouch wireless adapter lights solid amber.  
The app instructs you to enter your network credentials.  
8. When prompted to remove the USB cable, disconnect the USB cable from  
the SoundTouch wireless adapter and from the computer.  
Note: Leave the wireless adapter connected to the SA-4 amplifier,  
and the amplifier connected to AC (mains) power.  
9. Follow the instructions on your computer to complete setup, including  
creating a SoundTouch account, locating your music library, signing  
in to music services, exploring music, and personalizing your presets.  
Note: During this process, you will be prompted to install the provided  
batteries into the SoundTouch controller.  
10. When finished, disconnect the SA-4 amplifier from AC (mains) power and  
prepare to connect the speakers.  
If the amplifier is not in its permanent location, install the SA-4 amplifier and  
the SoundTouch wireless adapter. When you reconnect the system to AC  
(mains) power, it reconnects to your network.  
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Setting up the System  
Installing the SoundTouchSA-4 amplifier  
Locate the SA-4 amplifier indoors, close to an AC (mains) power outlet. It does not  
need to be close to your speakers.  
The SoundTouch SA-4 amplifier weighs 11 lbs (5 kg). It can be placed on a floor,  
on a shelf, or mounted on a wall. See page 30 for wall mounting instructions.  
Consider the following caution statements when selecting a location for your  
SA-4 amplifier.  
CAUTIONS:  
The SA-4 amplifier must be used indoors. It is neither designed nor tested for  
use outdoors, in recreational vehicles, or on boats.  
DO NOT mount the SA-4 amplifier on a surface that is not sturdy enough,  
or that has hazards concealed behind it, such as electrical wiring or plumbing.  
The wireless adapter connects to the SA-4 amplifier with a 6 foot (1.8 m) cable.  
Place the SA-4 amplifier so that the wireless adapter is within range of your  
®
Wi-Fi router or network access point.  
Place the SA-4 amplifier and wireless adapter in an area where the maximum  
ambient temperature is less than 104°F (40°C).  
For optimum performance, place the SA-4 amplifier in a well-ventilated area.  
DO NOT place the SA-4 amplifier in a completely enclosed area. If adequate  
ventilation is not provided, the amplifier automatically protects itself by  
reducing its volume level in order to limit its temperature.  
DO NOT place the SA-4 amplifier on any heat-sensitive surface, such as the  
finished surface of fine furniture. Like all electrical equipment, it generates  
some heat.  
DO NOT use the SA-4 amplifier in a damp location. It is important to prevent  
moisture from getting into the system.  
Installing the SoundTouchwireless adapter  
The SoundTouch wireless adapter provides the network input for the  
SA-4 amplifier. It must remain in range of the Wi-Fi router, and within  
70 feet (21 m) of the SoundTouch controller.  
To keep interference to a minimum and to increase the strength of the Wi-Fi  
signal, install the wireless adapter outside of and away from metal cabinets,  
away from other audio/video components, and away from direct heat sources.  
See page 32 for wall mounting instructions.  
Note: If you experience interference with your network connection, place  
the SoundTouch wireless adapter outside of any cabinet or enclosure  
and away from metal objects. If problems persist, see “Troubleshooting”  
on page 24.  
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Setting up the System  
Connecting speakers to the SA-4 amplifier  
CAUTIONS:  
Use only unpowered speakers. DO NOT connect any make or model of  
powered speakers. Doing so may cause damage to the equipment.  
The SoundTouch SA-4 amplifier requires a 6-ohm minimum load.  
Speaker cables consist of two insulated wires. Often, one wire is marked (striped,  
colored, or ribbed), indicating it should be connected to the positive (+) terminal.  
The plain wire should be connected to the negative (–) terminal. For recommended  
wire sizes and lengths, see “Speaker cable recommendations” on page 27.  
1. Disconnect the SA-4 amplifier from AC (mains) power.  
2. Remove the terminal block connector from the SPEAKER OUTPUTS  
connector on the rear panel of the SA-4 amplifier.  
3. Use a small, flat-head screwdriver to connect the left speaker cable to the  
L positive (+) and minus (–) terminals of the 4-pin terminal block connector,  
and the right speaker cable to the R positive (+) and minus (–) terminals.  
®
Bose 251 Environmental Speakers  
shown for illustration only.  
4. Plug the terminal block connector into the SPEAKER OUTPUTS connector.  
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Controlling the System using the App  
5. Follow the operating instructions for your unpowered speakers to connect  
the other end of the cables to the speakers. Make sure to connect the marked  
wires to the positive terminals.  
6. Install the speakers in their permanent location.  
7. Reconnect the SA-4 amplifier to AC (mains) power.  
Tip: Use a silicone caulking material such as RTV adhesive to protect  
speaker wire connections. It is commonly available at hardware stores.  
Using the SoundTouch app  
The SoundTouch app is a software application that enables you to control the  
system from your computer, smartphone, or tablet. Using the app, your smart  
device acts as a rich remote for your SoundTouch system.  
The app enables you to manage your system settings, explore local and global  
Internet radio stations, set and change presets, stream music to the system,  
view what is playing, plus much more.  
After you set up the system on your network using the SoundTouch app,  
you are ready to explore streaming music and to personalize your presets.  
Getting help  
If you need more information on using the system, use Help Tips or Online help.  
Help Tips  
After setup is complete, helpful tips appear on the screen, based on the task you  
are trying to complete. These tips instruct you how to use the system, including  
how to personalize your presets.  
To activate the tips  
If you have deactivated tips, follow these instructions to re-activate tips.  
1. Launch the SoundTouch app and click EXPLORE > SETTINGS > Help Tips.  
2. Slide the SHOW TIPS slider to ON.  
Online help  
For information about using SoundTouch :  
1. Click EXPLORE > HELP in the app.  
2. Browse through the help topics.  
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Controlling the System using the App  
Downloading the app for your mobile device  
®
Bose offers a free mobile version of the SoundTouch app so you can control  
the system from your smartphone or tablet.  
To install the app for your smartphone or tablet:  
For iOS users: download the SoundTouch controller app from the App Store.  
For Android users: download the SoundTouch controller app from the  
Google Play Store.  
Controlling the system from another computer  
®
Once you set up the SoundTouch system on your home Wi-Fi network, you  
can control the system from any computer on the same network.  
1. On the computer where you want to control the system, open a browser  
and go to:  
2. Download, install, and launch the SoundTouch app.  
The sign-in screen appears.  
You are ready to sign in to your SoundTouch account.  
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Using the System  
Playing music with the SoundTouchcontroller  
During the app set up process, the SoundTouch controller was activated and a  
wireless connection was established. You can use the SoundTouch controller to  
play and manage your presets.  
Note: The SoundTouch controller must be within 70 feet (21 m) of the  
SoundTouch wireless adapter in wood-construction homes.  
In concrete, stucco or brick homes, the range will likely be less and  
may vary. The number of other active wireless devices in the home  
may affect range. Ideally, there should be no more than one wall or  
ceiling between the controller and the wireless adapter.  
SoundTouch icon  
Presets ring  
Skip backward  
Skip forward  
Volume ring  
Screen  
Using the SoundTouchcontroller  
Press a preset to play it. Press and hold a preset to personalize it.  
Move your finger around the Presets ring to view presets.  
Turn the Volume ring to adjust the volume.  
Touch  
or  
to skip through content.  
Press and hold the screen to turn the SoundTouch system on and off.  
Press the screen to play or pause music.  
Touch and hold the SoundTouch icon to disconnect the controller from a  
system. To connect to another system, refer to the help system in the app.  
Note: If the controller is in power saving mode, wave your hand  
within 6 in. (15 cm) above the screen to turn it on.  
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Using the System  
Wall mounting the SoundTouchcontroller  
WARNING: The wall mount bracket contains magnetic material. Please  
contact your physician if you have any questions whether this might  
affect the operation of your implantable medical device.  
Follow these instructions to wall mount your SoundTouch controller. Use the  
bracket as a template to mark the holes.  
Tab  
Bracket  
Wallboard (anchors and screws supplied):  
1. Use a ³/16 in. (5 mm) drill bit to drill two holes into ³/8 in. (9.5 mm)  
or thicker wallboard.  
2. Insert the provided anchors into the holes and tap lightly to secure.  
3. Align the bracket (tab at top) to the anchors. Tighten the provided screws into  
the holes.  
4. Align the latch to the bracket's tab. Attach the controller.  
Wood:  
1. Purchase two #6x1 in. (25.4 mm) flat-head wood screws.  
2. Use a 7/64 in. (2.78 mm) drill bit to drill 2 holes into ³/4 in. (19 mm)  
or thicker wood.  
3. Align the bracket (tab at top) to the holes. Tighten the screws into the holes.  
4. Align the latch to the bracket's tab. Attach the controller.  
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Using the System  
Playing an AirPlay stream  
In addition to playing content from Internet radio, music services, and your  
music library, you can also stream audio from an AirPlay device on the same  
®
Wi-Fi network.  
1. Start a music app on your AirPlay device.  
Tip: Adjust the volume on the AirPlay device to 75 percent of maximum to  
ensure optimal volume control from the SA-4 amplifier system.  
2. On the device, tap or click  
and select the SoundTouch system name  
(assigned during setup).  
3. Start playing music from a music app.  
Note: To set up your system as an AirPlay device only, see “Alternate setup  
method” on page 24.  
Status indicators  
SoundTouch™ SA-4 amplifier status indicator  
The SoundTouch SA-4 amplifier has a green status indicator on the  
connector panel.  
SA-4 amplifier  
status indicator  
Indicator activity  
System status  
Solid  
On and ready to receive data  
Slow blinking: 1 sec on, 3 sec off  
Fast blinking  
In standby  
On and receiving data  
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Using the System  
®
SoundTouch™ wireless adapter Wi-Fi status indicator  
The SoundTouch wireless adapter is powered by the SA-4 amplifier. The Wi-Fi  
status indicator is located on the back panel.  
SoundTouch wireless  
adapter Wi-Fi status  
indicator  
Indicator activity  
Blinking white  
Solid white  
System status  
Connecting to Wi-Fi network  
System on and connected to Wi-Fi network  
System in setup mode (page 12 and page 24)  
Disconnected from Wi-Fi network  
Firmware error - call Bose service  
Networking disabled or system connected to Ethernet  
Solid amber  
Blinking slow amber  
Blinking fast amber  
Off  
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Advanced Features  
Alternate setup method  
Using this method you can set up your SoundTouch system by first joining its  
®
own built-in Wi-Fi network, and then connecting to your home Wi-Fi network.  
1. On the back of the SoundTouch wireless adapter, press and hold the Control  
button for 2-6 seconds.  
2. When the Wi-Fi status indicator blinks amber once and lights solid amber,  
release the Control button.  
Wi-Fi status indicator  
Control button  
3. On your computer, tablet or smartphone, activate Wi-Fi and join  
®
the Bose SoundTouch Wi-Fi network.  
Note: It may take several moments for the network to appear on your device.  
4. Open a browser and type: http://192.168.1.1 in the address field.  
The Wi-Fi setup window appears on the screen.  
5. Select your home Wi-Fi network from the drop-down list.  
6. Enter your password (if required) and tap or click Connect.  
The SoundTouch wireless adapter Wi-Fi status indicator blinks rapidly while  
the system connects to your home Wi-Fi network.  
7. On your computer, tablet, or smartphone, return to the Wi-Fi control panel  
and rejoin your home Wi-Fi network.  
8. Once the system is on the network, follow these steps to complete setup:  
A. Download and launch the SoundTouch app.  
B. On the SOUNDTOUCH SYSTEM SETUP screen, select this option:  
IT IS ALREADY CONNECTED.  
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Advanced Features  
®
Disable/enable Wi-Fi capability  
The SoundTouch wireless adapter has built-in Wi-Fi capability that enables it to  
wirelessly connect to your home Wi-Fi network. The Wi-Fi capability is disabled  
when the SoundTouch wireless adapter is placed in the Power Saving mode.  
Power Saving mode  
The SoundTouch wireless adapter has a low-power standby mode in which it  
consumes a minimum amount of power. This can be used to reduce the power  
consumed in your home while you are away.  
To place the SoundTouch wireless adapter in the Power Saving mode and  
disable the Wi-Fi capability, press and hold the Control button on the back of the  
SoundTouch wireless adapter for 6-10 seconds. When the Wi-Fi status indicator  
turns off, release the Control button.  
To wake up the SoundTouch wireless adapter and enable the Wi-Fi capability  
again, press and release the Control button. The Wi-Fi status indicator blinks white  
as it reconnects to the Wi-Fi network.  
22 - English  
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Personalizing your Presets  
How presets work  
You can personalize six presets to your favorite streaming music services, stations,  
playlists, artists, albums, or songs from your music library. You can access your  
music at any time with a simple touch of a button on the SoundTouch controller.  
Tip: You can also access your presets using the SoundTouch app on your  
computer, smartphone, or tablet. See “Using the SoundTouch app” on  
page 15.  
What you need to know  
You can set presets from the app, or from the SoundTouchcontroller.  
If the preset source is your iTunes® or Windows Media Player® music library,  
ensure the computer storing your music library is on and connected to the  
same network as the SoundTouchsystem.  
Playing a preset  
Once you personalize your presets using the app, press a preset on the  
SoundTouch controller to play it. If you have not set your presets, launch  
the app and set your presets. For help, refer to the Help system in the app.  
Information appears on the screen, which may include an icon, song, or station  
depending on the source.  
Presets with the SoundTouchcontroller  
This section describes how to set and change a preset from the  
SoundTouch controller Presets ring.  
Note: For information on using the SoundTouch app to set and  
change your presets, refer to the Help system in the app.  
To set a preset  
1. Stream music to the system using the app.  
2. While the music is playing, press and hold a preset on the  
SoundTouch controller (about 2 seconds).  
A New Preset Assigned message appears on the screen.  
To change a preset  
Follow the instructions in “To set a preset.”  
English - 23  
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Care and Maintenance  
®
Adding a Wi-Fi network  
If your network information has changed, or to connect your system to another  
network, you must add the new network information in the app and then connect  
the system.  
1. Launch the SoundTouch app.  
2. Click EXPLORE > SETTINGS > Systems.  
3. Select the system.  
4. Click CONNECT TO A WI-FI NETWORK.  
5. Follow the instructions on your computer.  
Troubleshooting  
For more troubleshooting information, refer to the Help system in the  
SoundTouch app.  
Problem  
What to do  
Cannot complete  
network setup  
Make sure the SoundTouch wireless adapter is plugged into the  
BoseLink INPUT connector and the SA-4 amplifier is connected  
to AC (mains) power.  
Ensure network name and password are correct.  
Ensure network service is available and system and computer are  
on the same network.  
Move system closer to wireless router or network access point.  
Stop other audio or video streaming applications.  
Close app, disconnect all cables, and restart setup process.  
Cannot connect to  
network  
If your network has changed or to connect your system to another  
network, see “Adding a Wi-Fi® network” on page 24.  
Try connecting to the network using an Ethernet cable.  
Make sure the SoundTouch wireless adapter is plugged into the  
Intermittent or  
no audio from  
SoundTouch™  
BoseLink INPUT connector.  
Move the SoundTouch wireless adapter away from possible  
interference such as microwaves, cordless phones, metal cabinets,  
or other metal objects, etc.  
Stop other audio or video streaming applications.  
Ensure system is powered and connected to the same network as  
the computer.  
Move system or audio source closer to wireless router or network  
access point.  
Ensure system volume is not muted or too low.  
Unplug the power cord; reconnect after one minute.  
Ensure system and AirPlay device are connected to the same  
Cannot hear an  
AirPlay device  
network.  
Ensure AirPlay device is playing; increase its volume.  
Ensure system is selected in the AirPlay menu of the device.  
Move AirPlay device away from possible interference and closer to  
the wireless router or network access point.  
Note: Proximity of the AirPlay device to the system is not important,  
only to the wireless router or network access point.  
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Care and Maintenance  
Problem  
What to do  
Neither speaker  
plays  
Make sure the amplifier is connected to AC (mains) power.  
Make sure the plug is inserted fully and the AC (mains) power  
outlet is powered.  
Make sure content is selected via the SoundTouch app.  
Disconnect the SoundTouch wireless adapter cable from the  
amplifier. Disconnect AC power from the SA-4 amplifier for three  
minutes. Reconnect the SoundTouch wireless adapter. Reconnect  
power to the SA-4 amplifier.  
Only one speaker  
plays  
Make sure the cables are in good condition and are firmly  
connected at both ends for the speaker that does not play.  
One speaker still  
does not play  
Try connecting the speaker that does not play to the other speaker  
cable. If the speaker still does not play, the problem may be with  
the speaker. If the speaker now plays, you know the speaker and  
the cable are both good. Disconnect the cable from the ampli-  
fier terminal, and connect it to the other terminal connector. If the  
speaker now plays, the problem is likely in the other speaker cable.  
Replace it. If the speaker does not play, the problem may be in that  
channel of the amplifier.  
Right and left  
Make sure the cable connected to the SPEAKER OUTPUTS L  
at the amplifier are connected to the speaker on the left in your  
listening area, and the cable connected to the SPEAKER  
OUTPUTS R at the amplifier are connected to the speaker  
on the right in your listening area.  
stereo channels are  
heard on the wrong  
speakers  
Bass or treble is  
weak  
Check the speaker cable connections. Make sure the individual  
wires are connected + to + and – to –.  
Interference  
Make sure the speaker cables are firmly inserted in the terminals  
on the back of the speakers and on the amplifier rear panel. Check  
to be sure no individual wires are touching across terminals.  
Make sure the SoundTouch wireless adapter is away from metal  
objects, other audio/video components, and direct heat sources.  
SoundTouch  
Replace the batteries in the SoundTouchcontroller.  
If you are using a local volume control (VCA), turn it to the off  
position.  
controller does not  
adjust the volume  
Volume suddenly  
decreases  
Lower the volume setting to see if the level returns to normal. If so,  
the sudden loss of volume was an intentional action of the ampli-  
fier’s overload protection feature. This engages automatically if the  
volume is set too high and is overdriving the speakers. Choosing a  
lower setting should ensure continuous, even volume.  
Disconnect the amplifier from AC (mains) power and allow it to  
cool. Increase ventilation. Reconnect to power. If the volume level  
returns to normal, the sudden loss of volume was an intentional  
action of the amplifier's thermal overload protective feature. This  
engages automaticaly if the amplifier overheats. Increasing ventila-  
tion should ensure continuous, even volume.  
Wireless adapter  
does not awaken  
from power saving  
mode.  
Disconnect the SoundTouch wireless adapter cable from the  
amplifier. Disconnect AC power from the SA-4 amplifier for three  
minutes. Reconnect the SoundTouch wireless adapter. Reconnect  
power to the SA-4 amplier.  
English - 25  
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Care and Maintenance  
Cleaning  
CAUTION: Disconnect the power cord from the AC (mains) power outlet before  
cleaning.  
To clean the SA-4 amplifier, use only a soft, dry cloth to remove dust from the  
outside of the enclosure. You may use a brush attachment on a vacuum cleaner  
to clean the hard-to-reach areas. DO NOT use any solvents, chemicals, or  
cleaning solutions containing alcohol, ammonia, or abrasives.  
Customer service  
For additional help using the system, contact Bose customer service. See the  
address and phone number list included with your SoundTouch system.  
Limited warranty information  
Your SoundTouch system is covered by a limited warranty. Details of the  
limited warranty are provided on the product registration card that is included  
in the carton. Please refer to the card for instructions on how to obtain warranty  
service and register your product. Failure to register will not affect your limited  
warranty rights.  
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Technical Information  
SoundTouchSA-4 Amplifier  
Features  
®
Bose proprietary digital signal processing technology  
Built-in digital volume control  
Thermal overload protection  
Dimensions and Weight  
14¼ in. wide x 5½ in. deep x 4¼ in. high (36.2 cm x 14.0 cm x 10.8 cm)  
11.0 lb (5 kg)  
Power rating  
USA/Canada: 120V 60 Hz, 400W  
International: 220-240V 50/60 Hz, 400W  
Input sensitivity  
0.5 Vrms @ 1 kHz  
Signal to Noise ratio (S/N)  
90 dB  
Output power (continuous average)  
100W / channel minimum into 6 ohms, from 30 to 15 kHz,  
with no more than 0.5% THD.  
Temperature range  
32° F to 104° F (0° C to 40° C)  
Speaker cable recommendations  
Maximum Length  
30 ft (9 m)  
Gauge  
2
18 (0.82 mm )  
2
45 ft (14 m)  
16 (1.3 mm )  
2
70 ft (21 m)  
14 (2.0 mm )  
English - 27  
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Technical Information  
SoundTouchwireless adapter  
Dimensions and weight  
2½ in. wide x 9in. long x 2 in. high (6.4 cm x 23.8 cm x 5.1 cm)  
12.0 oz (.34 kg)  
Temperature range  
32° F to 104° F (0° C to 40° C)  
SoundTouch™ controller  
Dimensions and weight  
4in. diameter x 1in. high (10.5 cm x 2.8 cm)  
8.0 oz (.23 kg)  
Temperature range  
32° F to 104° F (0° C to 40° C)  
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Appendices  
Appendix A: SA-4 amplifier connector panel  
AC  
POWER  
VCA  
ROOM CODE switches  
BoseLink  
OUTPUT  
connector  
BoseLink  
INPUT  
connector  
SPEAKER  
OUTPUTS  
Status indicator  
Connector Description  
AC power cord connector. Power is applied when the power cord is  
inserted and plugged into an AC (mains) outlet. There is no on/off switch  
AC  
POWER  
on the SoundTouch SA-4 amplifier.  
Local volume control connector. Allows you to control the volume using  
a wall-mounted control. Contact your Bose dealer or call Bose customer  
service for information on installing this feature. See the contact list  
enclosed in the carton.  
VCA  
Left and right speaker outputs. Connect only unpowered speakers. A  
6-ohm minimum load is required. To determine the correct speaker wire  
size, see “Speaker cable recommendations” on page 27.  
SPEAKER  
OUTPUTS  
Only switch A is used for SoundTouch systems.  
ROOM  
CODE  
The output of the SoundTouch SA-4 amplifier can  
Switch B Down  
switches  
be set to stereo (Switch A up) or mono (Switch A  
Switch C Down  
Switch 6 Down  
Switch 7 Down  
Switch 8 Down  
Switch 9 Up  
down). The mono output mode feeds left and right  
channel audio to both the left and right outputs. This  
is useful in situations where a stereo output isn’t  
feasible such as when outdoor speakers are used in  
a large area.  
The remaining six switches should remain in the  
default configuration:  
The green indicator shows the operational state of the SA-4 amplifier.  
Status  
See “SoundTouch SA-4 amplifier status indicator” on page 19.  
indicator  
BoseLink  
INPUT  
Used for connecting the SoundTouch wireless adapter to the  
SA-4 amplifier.  
Not used.  
BoseLink  
OUTPUT  
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Appendices  
Appendix B: Wall mounting the  
SoundTouch™ SA-4 amplifier  
Horizontal  
orientation  
Vertical  
orientation  
Connector panel  
is facing up.  
Connector  
panel is  
facing left.  
TM  
Follow these instructions to wall mount your SoundTouch SA-4 amplifier.  
Install either vertically with the connector panel facing left, or horizontally  
with the connector panel facing up.  
1. Remove rubber feet from the SA-4 amplifier. Use these holes to mount the  
amplifier on the wall.  
2. To mark mounting hole locations, hold the SA-4 amplifier in position and mark  
the wall through the holes in the housing.  
3. Drill holes.  
4. Insert and tighten screws (and anchors, if used).  
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Appendices  
Note: Mounting hardware must be purchased separately. If the mounting  
hardware instructions differ from these instructions, follow the mounting  
hardware instructions.  
• Wood Mounting: Mount to 1 in. (25.4 mm) or thicker wood. Drill pilot  
hole with a ³/32 in. (2.38 mm) drill. Use (4) #10 x 1½ in. (M5 x 38 mm)  
pan-head wood screws.  
Wallboard Mounting: Mount to in. (9.5 mm) or thicker wallboard.  
Drill pilot hole with a ½ in. (12.7 mm) drill. Use (4) #10 x 2½ in.  
(M5 x 63.5 mm) pan head machine screws and (4) #10 (M5) spring anchors.  
Wood  
Wallboard  
³/8 in. (9.5 mm) minimum  
1 in. (25.4 mm) minimum  
English - 31  
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Appendices  
Appendix C: Wall mounting the  
SoundTouch™ wireless adapter  
Vertical  
orientation  
Horizontal  
orientation  
Connector  
panel is  
facing left.  
Connector panel  
is facing up.  
Follow these instructions to wall mount your SoundTouch wireless adapter. Install  
either vertically with the connector panel facing left, or horizontally with the con-  
nector panel facing up.  
Note: Mounting hardware must be purchased separately. If the mounting  
hardware instructions differ from these instructions, follow the mounting  
hardware instructions.  
Wood Mounting: Mount to 1 in. (25.4 mm) or thicker wood. Drill hole with  
a in. (3.17 mm) drill. Use (2) #8x1¼ in. (32 mm) pan-head wood screws.  
Wallboard Mounting: Mount to in. (9.5 mm) or thicker wallboard. Drill  
pilot hole with a ³/16 in. (4.76 mm) drill. Use (2) #6-8x1 in. (25.4 mm) plastic  
wall anchors, and (2) #8x1¼ in. (32 mm) pan-head wood screws.  
Wood  
Wallboard  
¼ in. (6.35 mm)  
above surface  
¼ in. (6.35 mm)  
above surface  
1. Mark holes on the wall 6¼ in. (158.7 mm) center-to-center.  
2. Drill holes. Insert anchors (if used).  
3. Install screws. Leave the screw heads ¼ in. (6.35 mm) above wall surface.  
4. Position SoundTouch wireless adapter onto screws. Press firmly into place.  
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Appendices  
Appendix D: Using a desktop computer to  
connect to the network  
If you have a desktop computer, temporarily move the SA-4 amplifier near the  
computer to set up the network connection.  
The diagram below shows how to temporarily set up your SA-4 amplifier and  
SoundTouch wireless adapter near your desktop computer.  
Once you have the components in place, follow the procedures in this guide to  
connect to your network using the desktop computer. After making the network  
connection, you can test the system to make sure everything works.  
When you are done, disconnect the amplifier from your computer and AC (mains)  
power and permanently install the SA-4 amplifier. When you reconnect the system  
to AC (mains) power, it reconnects to your network.  
See “Installing the SoundTouch SA-4 amplifier” on page 13.  
BoseLink  
cable  
AC power  
cord  
USB cable  
Note: Connect the USB cable to the SoundTouch wireless adapter only  
when the app instructs you to do so.  
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©2013 Bose Corporation, The Mountain,  
Framingham, MA 01701-9168 USA  
AM625304 Rev. 00  
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