MIC series product guide
Fully functional pan-tilt-zoom cameras
Download from Www.Somanuals.com. All Manuals Search And Download.
MIC series product guide | 3
MIC series applications
With seven unique ranges forming the MIC series -
aluminum, stainless steel, underwater, ATEX certified
(explosion protected), infrared, public address and
thermal – a suitable camera solution can be found for
virtually any application. What’s more, with a host of easy
to specify options to choose from including camera
module, privacy, alarm, washer, colour and heater
options, it is finally possible to enjoy the full benefits
of best-fit CCTV.
Traditional CCTV:
Town centers, car parks, traffic and highways monitoring, shopping malls, schools
Police HQ, embassies, airports, nuclear, critical infrastructure, government buildings
Problem housing estates, high crime areas
High security:
Hostile environments:
Marine environments:
Extreme environments:
Ports, sea fronts, harbours, ships and yachts
Coastal surveillance, wet and rainy outdoor surveillance, corrosive environments,
desert conditions, cold environments
Architectural:
Stainless steel, modern buildings
Rapid deployment:
Prestigious developments:
System upgrades:
Police vehicles, building site security, perimeter security, events, surveillance vehicles
Museums, visitor centers, science parks, heritage town centers
Replacing traditional CCTV cameras
How to build your perfect
MIC series camera
For a full MIC solution you will need to consider
the following:
An overview of part numbers for MIC
series cameras
1. MIC series camera
MIC series part numbers are constructed of 17 digits,
specifically designed to incorporate all available options
for each camera.
2. MIC series Power Supply Unit (PSU)
3. If Bosch Bi-Phase control is required add Bi-Phase
converter card (see page 11 for options)
Simply go to the relevant camera range within these
pages and construct your part number.
4. MIC series cable (video, telemetry and power all-in-
one)
Power Supply Units
MIC series Power Supply Units (PSUs) are available
with various input voltages and house optional extras
such as alarm cards and washer pump drives
5. Optional bracketry – such as conduit adapter
6. Optional keyboard
(PSUs suitable for infrared ranges have these built in).
Please see page 11 for further details.
Step 5
Wiper
Option
Step 7
Privacy
Card
Step 2
Step 3
Step 4
Step 6
Heater
Step 8
Camera Module
Step 9
Format
Step 1
Camera Range And Head
Color Configuration Protocol
Download from Www.Somanuals.com. All Manuals Search And Download.
4 | MIC series product guide
MIC400 ranges
MIC400 Aluminum (MIC400AL)
MIC400 Stainless Steel (MIC400ST)
u
u
u
6mm thick aluminum casing
Rated to IP68
Brushless motors
u
Grade 316 ultra corrosion resistant
stainless steel casing
Rated to IP68
u
u
Brushless motors
Applications
General CCTV
Town centers
Prestigious developments
Broadcast
Applications
Medical
Marine/coastal
Shipping
Oil rigs
Extreme environments
Rapid deployment
High security
Marine/coastal
Architectural
Food production
Architectural
Nuclear
MIC400 Public Address (MIC400PA)
MIC400 Infrared (MIC400IR)
u
u
u
6mm thick aluminum casing
Rated to IP68
Twin 850nm IR illuminators
– with Black Diamond technology
Brushless motors
u
u
u
6mm thick aluminum casing
Rated to IP68 (speakers rated to IP66)
Twin 100dB speakers for directional
sound
Third party amplifier required
Brushless motors
u
u
u
Applications
General CCTV
Town centers
High security
Applications
Rapid deployment
Stadia
Prestigious developments
Town centers
Railway and bus stations Marine/coastal
Rapid deployment Architectural
Railway stations
Events
Remote locations
Airports
Crowd control
MIC400 aluminum
MIC400 infrared
unit mounted on
an extendable
mast gives
Tayside Police an
eagle eye view.
unit with camouflage
paintwork keeps
watch over the
wildlife at the
MIC400 Underwater (MIC400UL/UT)
Scottish Seabird
Centre.
u
u
Choice of aluminum (UL) or stainless
steel (UT) casings
Uprated seals for submersion down
to 25 meters
(Photo by Outersight UK)
u
u
Rated to IP68
Brushless motors
Applications
Ports & harbors
Nuclear
Marine research
Swimming pools
Download from Www.Somanuals.com. All Manuals Search And Download.
MIC series product guide | 5
Step 5
Wiper
Option
Step 7
Privacy
Card
Step 2
Step 3
Step 4
Step 6
Heater
Step 8
Camera Module
Step 9
Format
Step 1
Camera Range And Head
Color Configuration Protocol
Part No
MIC400 range - camera heads
¼" PTZ, 470TVL, 18x or 36x day/night camera, IP68, built-in telemetry, choice of protocols,
aluminum case
MIC400AL
¼" PTZ with twin 850nm Black Diamond IR illuminators featuring 470TVL, 18x or 36x day/night camera,
IP68, built-in telemetry, choice of protocols, aluminum case
¼" PTZ with twin speakers, 470TVL, 18x or 36x day/night camera, IP68/66, built-in telemetry,
choice of protocols, aluminum case
¼" PTZ, 470TVL, 18x or 36x day/night camera, IP68, built-in telemetry, choice of protocols,
grade 316 stainless steel case
¼" PTZ, 470TVL, 18x or 36x day/night camera, IP68, built-in telemetry, choice of protocols,
aluminum case - suitable for immersion up to 25 meters
¼" PTZ, 470TVL, 18x or 36x day/night camera, IP68, built-in telemetry, choice of protocols,
stainless steel case suitable for immersion in upto 25 meters
MIC400 range - colours
MIC400IR
MIC400PA
MIC400ST
MIC400UL
MIC400UT
Step 1
Choose camera
head
Part No
B
Black - RAL9005 (not available on ST or UT)
G
Gray - RAL7001 (not available on ST or UT)
Step 2
Choose color
W
White - RAL9003 (not available on ST or UT)
S
Stainless steel - natural metal (ST and UT only)
Part No
MIC400 range - configuration
Step 3
Choose
configuration
U
Upright mount (can be software inverted)
C
Canted mount
Part No
MIC400 range - protocols
W
D
P
Forward Vision
Step 4
Choose
protocol
Pelco P/D
Bosch
Additional protocols can be uploaded to the MIC camera using the USB Protocol Programmer available
separately: MIC-USB485CVTR. For more information see the Protocol Programmer Manual
Part No
1
MIC400 range - wiper
Wiper (not available on UL or UT)
No wiper (UL and UT models only)
MIC400 range - heater
Heater
Step 5
Choose wiper
2
Part No
3
Step 6
Choose heater
4
No heater
Part No
5
MIC400 range - privacy
Privacy
Step 7
Choose privacy
6
No privacy
Part No
18
MIC400 range - camera
18x camera module
36x camera module
MIC400 range - camera format
PAL format camera module
NTSC format camera module
Step 8
Choose camera
36
Part No
P
Step 9
Choose format
N
Part Number
MIC400ST
No privacy available, heater is STD.
MIC400UL/T
MIC400PA
No canted or white options. all Underwater MIC have heaters as standard. No privacy card available.
Available in grey only. No canted or heater options. No privacy.
Popular configuration examples
Part Number
Description
MIC400ALBUP14618P
MIC400ALGUD14618P
MIC400IRBUP14618P
MIC400IRBUP14636P
MIC400STSUP13518P
MIC400 aluminum, black, upright, Bosch protocol, integrated wiper, 18x day/night camera, PAL
MIC400 aluminum, gray, upright, Pelco protocol, integrated wiper, 18x day/night camera, PAL
MIC400 infrared, black, upright, Bosch protocol, integrated wiper, 18x day/night camera, PAL
MIC400 infrared, black, upright, Bosch protocol, integrated wiper, 36x day/night camera, PAL
MIC400 stainless steel, upright, Bosch protocol, wiper, heater, 18x day/night camera, PAL
Download from Www.Somanuals.com. All Manuals Search And Download.
6 | MIC series product guide
MIC412 range
Containing both a high quality optical day/night camera
module and an FLIR thermal imaging module that sit side-
by-side within the camera housing, the compact MIC412
thermal range turns from a high resolution overview
camera into a high performance thermal camera at
the press of a single button on the control keyboard.
imager to provide a range of enhanced viewing options,
such as spectral heat variance and hot and cold spot
highlights with a human detection range of over 780
meters. What’s more, the FLIR thermal imager has
built-in sun protection that allows the unit to 'self-heal'
if inadvertently pointed at the sun.
A choice of 18x or 36x day/night camera modules are
available with the latest 50mm un-cooled FLIR thermal
The thermal advantage
MIC412 Thermal (MIC412TI)
Thermal cameras do not rely on traditional optics to give
a picture, instead they pick up heat sources and display
the variances on screen. This enables them to give
extremely detailed pictures in demanding conditions
such as fog, rain, pitch-black darkness and even through
smoke and snow.
u
Dual spectra unit featuring both
optical and thermal camera
modules
Switch from optical to thermal
at the press of a single button
50mm FLIR thermal imager with
a refresh rate of 9 Hz
Sun protected
u
u
u
u
u
Rated to IP67
Brushless motors
Application examples
Applications
The MIC412 has been used in a variety of mobile and
fixed applications from vehicle mounted surveillance at a
busy London airport and security at sea on a luxury super
yacht to perimeter protection for various critical sites.
Each benefits from the robust nature of the MIC412 and
the sheer power of detection it provides.
Perimeter security
Border patrol
Fire departments
Law enforcement
Rescue services
Optical image
Thermal image -
White hot spot mode
Thermal image -
Black hot spot mode
Thermal image -
Ice and fire mode
Thermal image -
Glow bow mode
Thermal image -
Iron bow mode
Download from Www.Somanuals.com. All Manuals Search And Download.
MIC series product guide | 7
Step 5
Wiper
Option
Step 7
Privacy
Card
Step 2
Step 3
Step 4
Step 6
Heater
Step 8
Camera Module
Step 9
Format
Step 1
Camera Range And Head
Color Configuration Protocol
Part No
MIC412 range - camera heads
Step 1
¼" dual spectra "thermal" PTZ, 470TVL optical 18x day/night camera, FLIR 50mm 9Hz thermal imager,
IP67, built-in telemetry, choice of protocols, aluminum case
Choose camera MIC412TI
head
Part No
B
MIC412 range - colours
Black - RAL9005
Step 2
Choose color
G
Gray - RAL7001
W
White - RAL9003
Part No
Step 3
MIC412 range - configuration
Choose
U
Upright mount (can be software inverted)
configuration
Part No
MIC412 range - protocols
W
Forward Vision
Step 4
Choose
protocol
D
P
Pelco P/D
Bosch
Additional protocols can be uploaded to the MIC camera using the USB Protocol Programmer available
separately: MIC-USB485CVTR. For more information see the Protocol Programmer Manual
MIC412 range - wiper
Part No
Step 5
Choose wiper
1
Wiper fitted as standard
Part No
MIC412 range - heater
Step 6
Choose heater
3
Heater fitted as standard
Part No
MIC412 range - privacy
Step 7
Choose privacy
6
No privacy (privacy is not available on this model)
Part No
MIC412 range - camera
18
18x camera module
Step 8
Choose camera
36
36x camera module
Part No
P
MIC412 range - camera format
PAL format camera module
Step 9
Choose format
N
NTSC format camera module
Popular configuration examples
Part Number
Description
MIC412TIBUP13618P
MIC412 thermal (9Hz), black, upright, Bosch protocol, wiper (as standard), 18x day/night camera, PAL
MIC412 thermal (9Hz), black, upright, Bosch protocol, wiper (as standard), heater, 36x day/night camera,
PAL
MIC412TIBUP13636P
Download from Www.Somanuals.com. All Manuals Search And Download.
8 | MIC series product guide
MIC440 range
The MIC440 ATEX certified (explosion protected) range
meets the exacting requirements of CSA/UL certification
and ATEX Directive 94/9/EC Exd IIC T6 for safe use in
explosive atmospheres, like those found in oil, gas,
chemical processing sites and petrochemical refineries.
At the same time it gives the user all the benefits of the
MIC series.
MIC440 ATEX certified (explosion
protected) range (MIC440AX)
u
Dual spectra unit certified to
ATEX Directive 94/9/EC Exd IIC T6
CSA and Inmetro certified
Rated to IP68
Integrated wiper
Full functionality of MIC series
cameras
u
u
u
u
Applications
Shipping
Oil & Gas Industry
Petrochemical
Fertiliser Plants
Cement Plants
Manufacturing
Volatile Atmospheres
MIC440 ATEX certified (explosion protected) installed at Spalding Energy Plant,
capturing high quality images in an extremely hazardous environment
Download from Www.Somanuals.com. All Manuals Search And Download.
MIC series product guide | 9
Step 5
Wiper
Option
Step 7
Privacy
Card
Step 2
Step 3
Step 4
Step 6
Heater
Step 8
Camera Module
Step 9
Format
Step 1
Camera Range And Head
Color Configuration Protocol
Part No
MIC440 range - camera heads
Step 1
1/4" ATEX certified PTZ, 470TVL, 18x day/night camera, IP68, built-in telemetry, choice of protocols,
aluminum case
Choose camera MIC440AX
head
Part No
MIC440 range - colours
Black - RAL9005
Step 2
Choose color
B
Part No
Step 3
MIC440 range - configuration
Choose
U
Upright mount (can be software inverted)
configuration
Part No
MIC440 range - protocols
W
Forward Vision
Step 4
Choose
protocol
D
P
Pelco P/D
Bosch
The protocol in the MIC440 cannot be changed by the user.
Part No
MIC440 range - wiper
Step 5
Choose wiper
1
Wiper fitted as standard
Part No
MIC440 range - heater
Step 6
Choose heater
4
No heater (heater is not available on this model)
MIC440 range - privacy
Part No
Step 7
Choose privacy
6
No privacy (privacy is not available on this model)
Part No
MIC440 range - camera
18
18x camera module
Step 8
Choose camera
36
36x camera module
Part No
P
MIC440 range - camera format
PAL format camera module
Step 9
Choose format
N
NTSC format camera module
Popular configuration examples
Part Number
Description
MIC440 ATEX certified (explosion protected), black, upright, Bosch protocol, wiper (as standard), 18x day/
night camera, PAL
MIC440BUP14618P
Download from Www.Somanuals.com. All Manuals Search And Download.
10 | MIC series product guide
MIC series power supply units
(PSUs), brackets and accessories
PSUs
Cables
Power, video and telemetry are transmitted through
a single MIC series cable. All cables come complete
with the MIC series connector for easy connection
to the camera head.
MIC series PSUs are available in a range of voltage
inputs to provide a perfect fit for virtually any
application. An interface is housed within the PSUs so
an optional alarm card and washer pump drive can be
fitted if required (supplied as standard in IR version
PSUs).
Video
out
MIC series camera –
up to 25 metres cable
MIC series standard PSU
PSU
Brackets & accessories
Keyboards
A complete range of mounting brackets is available
including wall, corner and pole mount. Deep and
shallow conduit adaptors give extra flexibility.
Available in standard colors, black, gray and white,
including stainless versions.
MIC series keyboards come in two distinct designs.
The 501 is a robust keyboard that can fully control
a single camera. Due to its compact size it is suitable
for a wide range of applications including rapid
deployment and vehicle mounting. The 516 can
control up to 16 cameras and features a full range of
function keys.
MIC-SCA-B Shallow conduit
adapter suitable for use with
MIC-WMB, MIC-CMB and
MIC-PMB
MIC-PMB pole mount bracket
with MIC-SCA-B shallow
conduit adapter attached
MIC-516KBD
MIC-DCA-B Deep
conduit adapter
MIC-501KBD
MIC-CMB-B corner
mount bracket
MIC-WMB-B with
MIC400 aluminum
attached
MIC-WKT and MIC-WKT IR washer kits
(tube not included)
Download from Www.Somanuals.com. All Manuals Search And Download.
MIC series product guide | 11
Part Number
MIC-240PSU
MIC-IR-240PSU
MIC-115PSU
MIC-IR-115PSU
MIC-24PSU
MIC400 & MIC440 series power supply units (PSUs)
230V AC input power supply unit including interface for MIC series cameras
230V AC input power supply unit with washer drive & 4-input alarm card – only for twin infrared camera versions
115V AC input power supply unit including interface for MIC series cameras
115V AC input power supply unit with washer drive & 4-input alarm card – only for twin infrared camera versions
24V AC input power supply unit including interface for MIC series cameras
MIC-IR-24PSU
MIC-12PSU
24V AC input power supply unit with washer drive & 4-input alarm card – only for twin infrared camera versions
12V DC input power supply unit including interface for MIC series cameras
MIC-IR-12PSU
MIC-ALM
12V DC input power supply unit with washer drive & 4-input alarm card – only for twin infrared camera versions
8 Input alarm card for PSU (Not for IR PSU)
Part Number
MIC412 series power supply units (PSUs)
MIC-240-THERMAL
MIC-115-THERMAL
230V AC input power supply unit including interface for MIC series cameras - for use with MIC412 range
115V AC input power supply unit including interface for MIC series cameras - for use with MIC412 range
Part Number
MIC-BP3
MIC series Bosch Bi-Phase converters
Bosch Bi-Phase converter for IR versions of MIC series PSUs
Bosch Bi-Phase converter for non-IR versions of MIC series PSUs
MIC-BP4
Part Number
MIC-2M
MIC series cables
2m composite cable with plug for power, data & video
10m composite cable with plug for power, data & video
20m composite cable with plug for power, data & video
25m composite cable with plug for power, data & video
MIC-10M
MIC-20M
MIC-25M
Part Number
MIC-WMB-B
MIC-WMB-G
MIC-WMB-W
MIC-WMB-S
MIC-CMB-B
MIC-CMB-G
MIC-CMB-W
MIC-CMB-S
MIC-SCA-B
MIC-SCA-G
MIC-SCA-W
MIC-SCA-S
MIC-DCA-B
MIC-DCA-G
MIC-DCA-W
MIC-DCA-S
MIC-SPR
MIC series bracketry
Wall mount bracket - black RAL9005
Wall mount bracket - gray RAL7001
Wall mount bracket - white RAL9003
Wall mount bracket - grade 316 stainless steel (requires MIC-SPR or MIC-PMB for secure mounting due to weight)
Corner mount bracket - black RAL9005
Corner mount bracket - gray RAL7001
Corner mount bracket - white RAL9003
Corner mount bracket - grade 316 stainless steel
Shallow conduit adapter for 4" PCD base - black RAL9005
Shallow conduit adapter for 4" PCD base - gray RAL7001
Shallow conduit adapter for 4" PCD base - white RAL9003
Shallow conduit adapter for 4" PCD base - grade 316 stainless steel
Deep conduit adapter for 4" PCD base - black RAL9005
Deep conduit adapter for 4" PCD base - gray RAL7001
Deep conduit adapter for 4" PCD base - white RAL9003
Deep conduit adapter for 4" PCD base - grade 316 stainless steel
Spreader plate suitable for brickwork surface mounting
Pole mount bracket (includes 2 x 90mm banding ties)
Sunshield kit for MIC412
MIC-PMB
MIC412-Sunshield
Part Number
MIC-501KBD
MIC-516KBD
MIC-516ALM
MIC-USB485CVTR
MIC series keyboards/Dongle
Keyboard controller with 3-axis joystick for 1 camera (FV protocol only)
Keyboard controller with 3-axis joystick for 1 to 16 cameras (FV protocol only)
8 Input alarm card for MIC-516KBD
USB to RS485 dongle for CAMSET
Part Number
MIC-WKT
MIC series accessories
Washer kit for non IR MIC400 models (incl. Washer pump drive card, washer nozzle and mounting bracket for 4" PCD base)
Washer kit for IR MIC400 and MIC412 models (incl. washer nozzle and mounting bracket for 4" PCD base)
Washer nozzle
MIC-WKT-IR
MIC-WN
MIC-WNB-PCD
MIC-GAS
Washer nozzle mounting bracket for 4" PCD base
Nebar gasket to fit between camera and bracket
MIC-RWB
Replacement wiper blade (single)
MIC-RWA-B
MIC-RWA-C
MIC-RWA-S
MIC400 Replacement wiper assembly black
MIC400 Replacement wiper assembly silver
MIC400 Replacement wiper assembly stainless steel
Download from Www.Somanuals.com. All Manuals Search And Download.
12 | MIC series product guide
MIC Installation examples
An example of a public space CCTV installation with MIC series cameras
using Bosch Bi-phase protocol
Control room
Bosch Plena PA
system
PSU with MIC-BP4 Bi-
Phase converter card
included
MIC400ST
Bosch IntuiKey
keyboard controller
MIC-BP3
Bi-Phase
converter
IR PSU
MIC400IR
Bosch Divar DVR
(5 Bi-phase channels)
PA speaker cable
PSU with MIC-BP4 Bi-
Phase converter card
included
MIC400AL
Telemetry cable
(maximum of 8
cameras per Bi-Phase
controller channel)
PSU with MIC-BP4 Bi-
Phase converter card
included
MIC400AL
PSU with MIC-BP4 Bi-
Phase converter card
included
MIC400PA
Each PSU
powered locally
Download from Www.Somanuals.com. All Manuals Search And Download.
MIC series product guide | 13
A typical vehicle installation with optional transmission facility
MIC400AL
Mounting plate or
extendable pole
Vehicle roof
501 or 516 controller
Mobile DVR
MIC series
cable
PSU
(typically 12V
DC)
Telemetry
Video encoder
(optional)
Radio transceiver
(optional)
Additional battery
(optional)
Vehicle battery supply
Video monitor (Coax)
Download from Www.Somanuals.com. All Manuals Search And Download.
14 | MIC series product guide
MIC Installation examples
An example of a network using the MIC400 connected via VIPx1/ethernet
24V PSU 2A
MIC series
cable
Telemetry via
twised pair +
shield
HD3
Ethernet out
VIPx1
MIC-PSU
HD5
RxB
RxA
Gnd
TxA
TxB
TxD
RTS
GnD
CTS
RxD
Video in
Video out
Cat 5e
cable
Composite cable
Additional
Ethernet hub or switch
VIPx1 units
Cat 5e cable
PC accessing VIPx1
via web client
Rest of network
Download from Www.Somanuals.com. All Manuals Search And Download.
MIC series product guide | 15
MIC series – How to commission
MIC series cameras come complete with the powerful
CAMSET configuration software to enable complete
set-up of the camera head.
Communicating with the camera head for initial
set-up
Using CAMSET software users will need to:
1. Set the individual camera address (1-254)
2. Set the Baud rate to match the controller used
To access the camera you will need the following:
1. Software disk (shipped with every camera and also
available as a download)
3. Optionally set up other options such as inverse
image and/or invert controls (for inverted mount
installations) plus advanced functionality.
2. PC or laptop computer
3. A USB to RS485, RS232 to RS485 or USB to RS232
coupled with an RS232 to RS485 converter
Please note: once the camera address and Baud rate are
set popular functions such as presets set-up and preset
tour set-up can be carried out by using the controller.
to connect the PC or laptop computer to the
MIC series PSU. We recommend MIC-USB485CVTR.
MIC series
camera
Local power
supply
Video out
MIC series cable
Telemetry from controller
MC1 series PSU
Link from PC or laptop
to MIC series PSU via
an RS485 serial dongle
PC or laptop running
CAMSET software
Download from Www.Somanuals.com. All Manuals Search And Download.
16 | MIC series product guide
MIC Series product code matrix
Codes
Notes
400 = Various models
412 = Thermal
Product range
440 = ATEX certified
(explosion protected)
AL = Standard aluminum
IR = Twin IR lamps
PA = Speakers
440 range is AX only
ST = Stainless steel
UL = Underwater aluminum
UT = Underwater stainless
AX = ATEX (explosion protected)
TI = Thermal (9Hz thermal)
Version
400 range versions are, AL, IR, PA, ST, UL and UT only
412 range versions use 9Hz thermal sensor
B = Black
440 range is only available in standard black
Stainless is only for ST and UT versions
G = Gray
Color
W = White
S = Stainless (natural finish)
U = Upright
Configuration
412 and 440 ranges cannot be canted
(Can be software inverted)
C = Canted
W = Forward Vision
D = Pelco P/D
Protocol
Wiper
P = Bosch
400 UL and UT versions cannot be fitted with wiper
412 and 440 ranges have wiper as standard
1 = Wiper fitted
2 = No wiper
3 = Heater
4 = No heater
5 = Privacy fitted
6 = No privacy
18 = 18:1
Heater
IR, PA variants and the 440 range cannot be fitted with heater
412 and 440 ranges cannot have privacy
Privacy
Camera module
Camera format
36 = 36:1
P = PAL
N = NTSC
Step 5
Wiper
Option
Step 7
Privacy
Card
Step 2
Step 3
Step 4
Step 6
Heater
Step 8
Camera Module
Step 9
Format
Step 1
Camera Range And Head
Color Configuration Protocol
Download from Www.Somanuals.com. All Manuals Search And Download.
MIC series product guide | 17
Customer care and warranty statements
Standard Warranty
All MIC series cameras come complete with
a comprehensive 3-year warranty.
3-year warranty valid from date of delivery.
Warranty covers back-to-base repair at
a MIC series Bosch approved service center.
Post Warranty Support
MIC products which have no valid warranty
will be repaired where deemed possible by an
approved service center at a pre-agreed price.
Repairs will only be carried out once the written
agreement of the Purchaser is obtained. As installation,
site location and regular maintenance may impact product
life, an approved service center reserves the right to
determine remaining lifetime and may recommend
replacement instead of repair.
Where sub components of the MIC series and its
associated peripherals remain available, such components
will be available in the MIC series aftercare program.
However, where such sub components become
unavailable, or at a prohibitive price to affect a meaningful
repair, an approved service center reserves the right to
utilise alternative components or decline to repair
products due to discontinuation of supply.
Technical Support Team
In the first instance please contact your local Bosch
technical support team who will be pleased to assist you.
Our products are subject to testing and quality control
procedures, however, sometimes a unit may need to be
returned to the factory for evaluation and re-testing if
the problem cannot be identified and resolved.
Download from Www.Somanuals.com. All Manuals Search And Download.
18 | MIC series product guide
Notes
Download from Www.Somanuals.com. All Manuals Search And Download.
MIC series product guide | 19
Notes
Download from Www.Somanuals.com. All Manuals Search And Download.
A Tradition of Quality and Innovation
For over 100 years, the Bosch name has
stood for quality and reliability. Bosch is
the global supplier of choice for innovative
technology, backed by the highest
standards for service and support.
Bosch Security Systems proudly
offers a wide range of security, safety,
communications and sound solutions
that are relied upon every day in
applications around the world, from
government facilities and public venues
to businesses, schools and homes.
Bosch Security Systems
To learn more about our
product offering, please visit
or send an e-mail to
© Bosch Security Systems, 2008
Printed in The Netherlands
Modifications reserved
VS-EH-en-16_F01U520201_03
Download from Www.Somanuals.com. All Manuals Search And Download.
|