Bosch Appliances Water Heater GWH 635 ES User Manual

Water heaters for use with Natural and L.P.G.  
GWH-635-ES  
Temperature Modulated with Electronic Ignition  
Suitable for heating potable water only - Not approved for space heating purposes  
(Intended for variable flow applications with multiple tapping points)  
GWH-635-ES-N  
GWH-635-ES-L  
Warning: If the information in this manual is not  
followed exactly, a fire or explosion may result  
causing property damage, personal injury or death.  
Do not store or use gasoline or other flammable  
vapor and liquids in the vicinity of this or any other  
appliance.  
What to do if you smell gas  
• Close gas valve. Open windows.  
• Do not try to light any appliance.  
• Do not touch any electrical switch; do not use any  
phone in your building.  
• If you cannot reach your gas supplier, call the fire  
department.  
Improper installation, adjustment, alteration,  
service or maintenance can cause injury or  
property damage. Refer to this manual. For  
assistance or additional information consult a  
qualified installer, service agency or the gas  
supplier.  
• Immediately call your gas supplier from a neighbor’s  
phone. Follow the gas supplier’s instructions  
• Installation and service must be performed by a  
qualified installer, service agency or the gas supplier.  
In the Commonwealth of Massachusetts this  
product must be installed by a licensed plumber or  
gas fitter.  
Upon completion of the installation, these  
instructions should be handed to the user of the  
appliance for future reference.  
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Warning  
Warning: Field wiring connections and  
electrical grounding must comply with  
local codes, or in the absence of local  
codes, with the latest edition of the  
National Electric Code, ANSI/NFPA 70,  
or in Canada, all electrical wiring must  
comply with the local codes and the  
Canadian Electrical Code, CSA C22.1  
Part 1.  
Warning: Shock hazard line voltage is  
present. Before servicing the water  
heater, turn off the electrical power to  
the water heater at the main disconnect  
or circuit breaker. Failure to do so could  
result in severe personal injury or death.  
What to do if you smell gas  
• Close gas valve. Open windows.  
• Do not try to light any appliance.  
• Do not touch any electrical switch; do not use any  
phone in your building.  
• Immediately call your gas supplier from a neighbor’s  
phone. Follow the gas supplier’s instructions.  
• If you cannot reach your gas supplier, call the fire  
department.  
Fig. 1  
• Installation and service must be performed by a  
qualified installer, service agency or the gas supplier.  
Warning: The heater must be  
disconnected from the gas supply  
piping system during any pressure  
testing of that system at test pressures  
equal to or more than 0.5 psig.  
FCC:  
This device complies with Part 15 of the FCC rules.  
Operation is subject to the following two conditions: (1)  
This device may not cause harmful interference, and (2)  
this device must accept any interference received,  
including interference that may cause undesired  
operation.  
Caution:  
Any  
changes  
or  
modifications not expressly approved  
by the party responsible for compliance  
could void the user’s authority to  
operate the equipment.  
Fig. 2  
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2
Appliance details  
Maximum input  
2.1 Features  
175,000 Btu/h (51.2 kW)  
Parts  
Efficiency in %  
• Touch Pad interface control  
Recovery efficiency 86.5%  
• High power pre-mix compact burner with low Nox  
emissions  
Min. Output  
• Modulating Gas Valve with constant gas:air ratio  
control  
31,131 Btu/h (9.1 kW)  
Temperature Control  
• Modulating water valve for improved comfort and  
temperature control.  
Selection range: 100°F (38°C) - 140°F (60°C)  
Default temperature: 122°F (50°C)  
Stability: +/- 2°F (+/- 1°C)  
Safety  
• Flame sensor (ionization) rod  
• Overheat sensor  
• Temperature limiter  
• Fan speed monitoring.  
Gas Requirement  
Gas connection (inches) - ¾”  
Inlet gas pressure under operation (with a high hot  
water flow rate)*  
High Quality Materials for Long Working Life  
• Copper heat exchanger  
• Propane: 11” - 14” water column  
• Natural Gas: 5” - 14” water column  
• Ceramic Burner output  
• Gas pressure measuring point inside the appliance  
at the gas valve inlet.  
• Automatic overheating protection shut-off sensor  
• Compact space saver: mounts on a wall with a  
supplied bracket.  
* Testing with a manometer, operate other gas  
equipment on the same gas supply. Gas pressures  
lower than 5" W.C. for Natural Gas or 11" W.C. for  
LPG will result in insufficient degree rise to the hot  
water being used. See Measuring Gas Pressure,  
chapter 2.12.  
• Easily removable one-piece cover.  
Features  
• LCD Display  
• On/Off and Temperature control switches  
• Reset button  
• Program Key (Selectable temperature default)  
• Failure codes for easy diagnostic and repair.  
Accessories  
• Optional wireless remote control accessory to  
operate with the appliance  
• Vent termination kit.  
BOSCH is constantly improving its  
products, therefore specifications are  
subject to change without prior notice.  
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Fig. 3 Gas pressure measuring point  
Venting  
2.2 GWH-635-ES Specifications  
(Technical data)  
See chapter 2.9 for Venting on page 9.  
Water  
Approved in US/Canada  
• Hot water connection (inches) - ¾”  
• Cold water connection (inches) - ¾”  
Capacity  
Maximum flow rate: 6.35 GPM (24 l/min) at a 45°F  
(25°C) rise.  
• Water valve material: Polymer (PPS) (Polypropylene  
Sulfid)  
Maximum output  
• Minimum water flow: 0.8 gallon/minute (3 l/m)  
142,968 Btu/h (41.8 kW)  
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• Minimum recommended water pressure: 30 PSI  
(2.07 bar)  
UNPACKING THE GWH-635-ES HEATER  
This heater is packed securely.  
The box includes:  
• Connections:  
– Bottom of heater  
• Pressure relief valve  
Combustion  
• Bracket for wall hanging the heater  
• NOx 55 ppm  
• Exhaust vent adaptor (with 4 screws and gasket  
provided)  
• CO 250 ppm  
• Combustion air inlet adaptor (with 3 screws and gas-  
ket provided)  
• CO2 level set from factory, see chapter 9.1.  
Dimensions  
• Plastic decal shields for covering front cover screws  
and control panel, installer should affix these decals  
to the front of the unit after installation is complete.  
See Fig. 4  
• Depth (in): 8 ½” (220 mm)  
• Width (in): 15 ¾” (400 mm)  
• Height (in): 23 ½” (600 mm)  
• Weight: 47 pounds (21 kg).  
• Installation manual  
• Product registration card.  
Gas types  
Do not lose this manual. Please complete and return  
the enclosed product registration card.  
Natural Gas.  
LP Gas.  
Before installing the unit, be certain you have the  
correct heater for your type of Gas - Propane or  
Natural Gas. Identification labels are found on the  
shipping box, and on the rating plate which is located on  
the right side panel of the cover.  
Converting the gas type can only be done by a certified  
gas technician with a calibrated CO2 analyzer. Call  
CEC for conversion instructions.  
Voltage  
120 V AC (50/60 Hz)  
To remove front cover  
Amperage  
• Loosen the two Philips head screws located on front  
panel (beneath plastic decal shields if they are  
already attached, see Fig. 4)  
IDLE - 40 mA  
Operation - 2,5 A  
• Lift front cover panel upward and remove.  
Noise  
50 db (A)  
Safety devices  
• Flame failure device (ionization flame rod sensor)  
• Pressure relief valve (supplied with heater)  
• Over heat prevention (temperature limiter).  
Plastic decals  
Water resistant  
IP X4 (protection against water drops)  
Fig. 4 Remove front cover  
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2.3 Dimensions and Minimum installation clearances  
Fig. 5 Dimensions  
1
2
3
4
5
6
Cover  
On/Off switch  
Reset button  
LCD display  
Program button  
Temperature buttons  
Fig. 6 Minimum clearances  
Model GWH-635-ES  
12”  
TOP (A)  
FRONT (B)  
BACK  
4”  
0”  
SIDES  
4”  
FLOOR (C)  
12”  
VENT DIAMETER  
3”  
Table 1 Minimum clearances  
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2.4 General rules to follow for safe  
operation  
2.5 Proper location for installing your  
heater  
B 1. You should follow these instructions when you  
install your heater. In the United States: The  
installation must conform with local codes or, in the  
absence of local codes, the National Fuel Gas Code  
ANSI Z223.1/NFPA 54.  
Carefully select the location of the water heater. For  
your safety and for proper heater operation, you must  
provide combustion air to the heater and a proper  
exhaust vent system.  
Follow the guidelines below:  
In Canada: The Installation should conform with  
CGA B149.(1,2) INSTALLATION CODES and /or  
local installation codes.  
B 1. Locate the heater where venting, gas and  
plumbing connections are feasible and convenient.  
B 2. It is strongly recommended that the heater be  
installed as a ROOM SEALED heater (twin pipe). If  
the heater will be installed as an UNSEALED heater  
(single pipe) than National building codes require  
that you do not install this appliance in bathrooms,  
bedrooms or any occupied rooms normally kept  
closed. Heaters that are UNSEALED require a  
considerable amount of combustion air, see  
chapter 2.8. If installing the heater UNSEALED  
within a laundry room, be certain that the dryer is  
properly vented. Failure to properly vent a dryer could  
result in a gradual accumulation of lint build up inside  
the combustion chamber of the heater.  
B 2. Carefully plan where you install the heater. Correct  
combustion air supply and vent pipe installation are  
very important. If not installed correctly, fatal  
accidents can be caused by lack of air, carbon  
monoxide poisoning or fire.  
B 3. When the unit is installed indoors and ROOM  
SEALED (twin pipe) it is permitted to be located in  
bathrooms, bedrooms and occupied rooms that are  
normally kept closed. See chapter 2.9. If the unit will  
be installed indoors and use indoor combustion air,  
the place where you install the heater must have  
enough ventilation. The National Fire Codes do  
not allow UNSEALED gas fired water heater  
installations in bathrooms, bedrooms or any  
occupied rooms normally kept closed. See  
chapter 2.5 and 2.8.  
B 3. The hot water lines should be kept short to save  
energy. Centrally locating the water heater is best. It  
is always best to have hot water lines insulated.  
B 4. You must vent your heater. See section on  
Warning: The water in this water  
heater is cold and always remains cold  
except for the times that hot water is  
being used DO NOT INSTALL IN AN  
AREA WHERE IT COULD FREEZE.  
Drain the heater entirely if freezing  
temperatures are anticipated in area  
VENTING.  
B 5. The appliance must be isolated from the gas  
supply piping system by closing its individual manual  
gas shutoff valve (not supplied with heater) during  
any pressure testing at pressures in excess of ½ Psig  
(3.5 kPa).  
The appliance and its gas connection must be leak  
tested before placing the appliance in operation.  
where  
heater  
is  
installed  
by  
disconnecting both the inlet and outlet  
connections at the bottom of heater.  
To prevent any freeze damage,  
introduce short bursts of compressed  
B 6. Keep water heater area clear and free from  
combustibles and flammable liquids. Do not locate  
the heater over any material which might burn.  
air  
(20-40psi)  
through  
these  
B 7. Correct gas pressure is critical for the optimum  
operation of this heater. Gas piping must be sized to  
provide the required pressure at the maximum output  
of the heater, while all the other gas appliances are in  
operation. Check with your local gas supplier, and  
see the section on connecting the gas supply.  
connections to remove the residual  
water in the horizontal pipes and water  
valve.  
Warning:  
Flammable  
materials,  
B 8. Should overheating occur or the gas supply fail to  
shut off, turn off the gas supply at the manual gas  
shut off valve, on the gas line. Note: manual gas  
shutoff valve is not supplied with the heater.  
gasoline, pressurized containers, or any  
other items or articles that are potential  
fire hazards must NOT be placed on or  
adjacent to the heater. The appliance  
area must be kept free of all  
combustible materials, gasoline and  
other flammable vapors and liquids.  
B 9. Do not use this appliance if any part has been  
underwater. Immediately call a qualified service  
technician to inspect the appliance and to replace  
any part of the control system and any gas control  
which has been underwater  
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2.6 Clearances  
The GWH-635-ES is design certified for installation on  
a combustible wall (see 2.7 Mounting installation)  
provided the floor covering below the heater is  
noncombustible. For installations in an alcove or closet,  
maintain the minimum clearances to combustible and  
non-combustible materials listed below. See also Fig. 6.  
A. Top 12 inches (306 mm)  
B. Front 4 inches (102 mm)  
C. Back 0 inches  
D. Sides 4 inches (102 mm)  
E. Bottom 12 inches (306 mm)  
Clearances from any exhaust vent pipe are dependent  
upon the clearance requirements of the stainless steel  
vent pipe manufacturer. Single wall stainless steel  
(AL29-4C) vent pipe (vent type rated for Category III  
appliances) must be used when exhaust venting this  
appliance. See 2.9 Venting.  
2.7 Mounting installation  
Warning: before starting installation:  
Fig.  
7Mounting  
the  
heater  
B check that there are no loose parts  
inside the appliance  
2.8 Combustion air requirements  
B ensure that gas pipe, gas valve, mixer,  
fan and burner have no damage and are  
properly fitted.  
The GWH-635-ES is a sealed water heater and it is  
recommended that outdoor combustion air be piped to  
the unit. When combustion air is piped to the unit  
(TWIN PIPE SYSTEM) the combustion air pipe system  
may be constructed of either 3" PVC, aluminum or  
galvanized pipe. See Fig. 11,12 and 13. Select a point  
for building penetration being sure that the necessary  
clearance on the outside of the building, between the  
combustion air pipe and the exhaust vent terminator of  
the appliance, can be maintained, see Fig. 16. NOTE:  
Observe all local building codes when penetrating a  
building wall.  
NOTE: The combustion air inlet location on the  
side of a building must never be less than 3 feet  
away from the units exhaust vent terminator, see  
Fig. 16 Table 3.  
The heater has the ability to operate without  
combustion air being piped to it from the outside,  
provided there is an adequate amount of combustion air  
available in the room area. Observe the following  
instructions concerning combustion air when following  
the SINGLE PIPE (exhaust venting only) SYSTEM only  
and follow Fig. 14 and 15 for proper setup.  
Front cover should be removed (see  
instructions on page 4) in order to inspect  
components visually.  
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The GWH-635-ES is design certified for mounting on a  
wall. Secure the wall mounting bracket provided with  
the heater to a wall surface. See Fig. 7.  
Do not install this appliance on a carpeted wall or over  
floor covering which is combustible, such as carpet.  
The heater must be mounted on a wall using  
appropriate anchoring materials.  
If the mounting bracket is unable to line up on two wall  
studs it is recommended that support board(s), either  
1x4's or ½" (minimum) plywood first be attached across  
a pair of studs and then the heater should be attached  
to the support boards. The heater should be kept level  
on the wall surface. See Fig. 7.  
Expansion and contraction of piping due to changing  
water temperature in the pipes imparts movement to the  
heater which, if mounted directly to a brittle, friable  
board, such as plasterboard, can cause failure of  
mounting.  
• Appliances located in unconfined spaces:  
a) An unconfined space is one whose volume is  
greater than 50 cubic feet (1.42 cubic meter) per  
1000 Btu per hour (292.81 Watts) of the  
combined rating of all appliances installed in the  
space. That would be 8750 cubic feet (247.8  
cubic meter) for the GWH-635-ES alone.  
Before installing the unit, be certain you have the  
correct heater for your type of Gas - Propane or  
Natural Gas. Identification labels are found on the  
shipping box, and on the rating plate which is located on  
the right side panel of the cover.  
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b) In unconfined spaces in buildings of  
conventional frame, masonry, or metal  
Establish vent clearances that comply with the vent  
manufacturer's specifications. In all cases follow local  
codes. See table 2.  
construction, infiltration air is normally adequate to  
provide air for combustion.  
• Appliances located in confined spaces:  
The confined space must be provided with two  
permanent openings, one commencing within 12  
inches (304.8mm) of the top and one commencing  
within 12 inches (304.8mm) of the bottom of the  
enclosure. Each opening must have a minimum free  
area of one square inch per:  
– 1000 Btu/hr (292.81 Watts) if all air is taken from  
inside the building  
– 2000 Btu/hr (585.62 Watts) if all air is taken from  
the outside by horizontal ducts  
– 4000 Btu/hr (1171.24 Watts)if all air is taken from  
the outside by direct openings or vertical ducts  
Or the confined space must be provided with one  
permanent opening or duct that is within 12 inches  
(304.8mm) of the ceiling of the enclosure. This opening  
must have a minimum free area of one square inch per:  
– 3000 Btu/hr (878.43 Watts) if all air is taken from  
the outside by a direct opening or vertical duct.  
Louvers, grills and screens have a blocking effect. If the  
effective free area is not known, increase the sizes of  
your openings by 75% if your louvers are wood and by  
30% if your louvers are metal. Refer to the National Fuel  
Gas Code for complete information. In buildings of tight  
construction all air should be taken from outside.  
2.9 Venting  
Warning: Do not reduce the vent  
(exhaust and combustion) pipe sizes  
and do not common vent with any other  
vented appliance or stove.  
NOTE: This appliance's exhaust must be vented  
to the outside with a sealed 3" stainless steel  
vent pipe (AL29-4C). The appliance's flue gasses  
are under positive pressure and must travel  
through a stainless steel 3" pipe that is sealed  
gas tight. Stainless steel vent pipe is equipped  
with sealing gaskets for ease of installation,  
proper safety and durability. The heater shall not  
be vented in combination with any other  
appliance; the appliance must only be vented  
with a dedicated sealed vent system.  
Caution: The vent system must be  
installed by a qualified agency in  
accordance with these instructions. If  
improperly installed  
a
hazardous  
condition such as explosion or Carbon  
Monoxide poisoning could result. CEC  
will not be responsible for improperly  
installed appliances.  
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The maximum flue gas exhaust temperature on the GWH-635-ES is 437°F (225°C)  
Venting  
Options  
Exhaust  
vent  
diameter  
and  
* Exhaust  
vent  
maximum  
length  
* Exhaust Combustion Combustion Vent pipe  
Vent pipe  
clearances  
within an  
enclosed  
space  
vent  
air pipe  
air pipe  
clearances  
within an  
unenclosed  
space  
minimum  
length  
diameter  
and material length  
maximum  
material  
Room  
sealed  
(twin pipe)  
3 inch  
stainless  
steel  
(AL29-4C)  
sealed vent  
pipe  
26 feet (8  
m) with one  
elbow. Less  
2½ feet for  
each  
3 feet  
3 inch PVC,  
aluminum or  
galvanized  
pipe  
26 feet (8  
** See vent  
manufacturer's manufacturer's  
specifications  
** See vent  
m) with one  
elbow. Less  
2½ feet for  
each  
additional  
90° elbow  
specifications  
additional  
90° elbow  
Open  
3 inch  
stainless  
steel  
(AL29-4C)  
sealed vent  
pipe  
26 feet (8  
m) with one  
elbow. Less  
2½ feet for  
each  
3 feet  
See  
chapter 2.8  
See  
chapter 2.8  
** See vent  
manufacturer's manufacturer's  
specifications specifications  
** See vent  
combustion  
(single  
pipe)  
additional  
90° elbow  
Exhaust vent is always fan assisted. Installation of exhaust vent and combustion air piping may be run vertically or horizontally  
and in separate directions if required.  
* A maximum of three 90 degree elbows are permitted in the total vent length. The total vent length must be reduced by 1 ¼  
feet for every 45° elbow used in the vent system.  
** Stainless steel (AL29-4C) vent pipe is manufacturerd by Z-Flex, Protech and Heat Fab. NOTE: clearance distances are  
variable depending if the vent pipe is installed in an enclosed or unenclosed space, the exhaust flue gas temperature and the  
orientation of the vent pipe.  
Table 2  
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The appliance should be located as close to the point  
of termination as possible. The maximum vent length is  
26 feet (8 m) with one 90 degree elbow. Subtract 2½  
feet from the total vent length for each additional 90°  
elbow used (a maximum of three 90° elbows are  
permitted in the total vent length), or subtract 1 ¼ feet  
for every 45° elbow used. Horizontal sections of vent  
must pitch ¼" for every foot of horizontal length and be  
supported at 4 foot intervals with overhead hangers.  
Any vent section greater than 45 degrees is considered  
an elbow.  
Vent Safety System  
The GWH-635-ES will shut down if inadequate exhaust  
venting is detected or a lack of combustion air is  
provided to the unit; see troubleshooting section on  
page 24. See error code to confirm error, correct the  
problem and then reset the heater before operating.  
Attaching the exhaust and air inlet connection  
adaptors to the top of the heater  
Note: The stainless steel exhaust vent pipe should not  
be used in concealed or unheated locations. Listed  
thimbles or collars are necessary to pass through wall  
and ceiling partitions. If the vent system passes through  
combustible areas where the vent clearance  
requirements cannot be maintained, it is permissible to  
chase straight sections of sealed 3 inch single wall vent  
through 4 inch (or greater) Type-B vent. The distance to  
combustibles using this chase technique is 1 inch.  
Note: Type-B vent should never be used as the  
actual exhaust vent system for the appliance, as  
it is not gas tight.  
Fig. 10  
Minimum exhaust vent size and length  
The use of a 90 degree elbow  
is equivalent to 2 ½ ft in vent  
length.  
The use of 45 degree elbow is  
equivalent to 1 ¼ ft in vent  
length.  
Fig. 11  
B Attach the flue gas exhaust accessory (8 705 504  
114) to the top of the unit (position 1) using the 4  
screws and gasket provided, and fully insert 3"  
stainless steel vent pipe into the accessory and  
tighten the clamp (position 2).  
Fig. 8  
Maximum exhaust vent and combustion air inlet  
lengths  
B Attach the combustion air inlet accessory (8 705  
504 115) to the top of the unit (position 3) using the  
3 screws and gasket provided, and fully insert 3"  
combustion air pipe into the accessory and tighten  
the clamp (position 4). NOTE: The appliance has the  
possibility to mount the combustion air inlet  
accessory on the top right or on the top left side of  
the heater. The combustion air inlet that is not used  
must be kept sealed.  
2.9.1 Venting options  
Installing this water heater as a room sealed (TWIN  
PIPE SYSTEM) is the recommended method. Contact  
CEC or dealer for available vent termination kits and  
vent materials for this water heater.  
Fig. 9  
Note: reduce 2½ ft for each 90° elbow used after the  
first one, reduce 1 ¼ ft for each 45° elbow.  
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Open combustion installation (SINGLE PIPE  
SYSTEM)  
Exhaust venting shall be done with 3”  
stainless steel (AL29-4C) vent pipe.  
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Room sealed installation (TWIN PIPE SYSTEM)  
Fig. 12  
Fig. 14  
Combustion air pipe: 26 ft (8 m)  
Exhaust vent pipe: 26 ft (8 m)  
Exhaust vent pipe: 26 ft (8 m)  
A condensate trap (drain tee) must be used in any side  
wall installation if the total exhaust vent length is greater  
than or equal to 5 feet (1.5 m), see page 14.  
A condensate trap (drain tee) must be used in any side  
wall installation if the total exhaust vent length is greater  
than or equal to 5 feet (1.5 m), see page 14.  
Fig. 13  
Fig. 15  
Combustion air pipe: 26 ft (8 m)  
Exhaust vent pipe: A+B+C 23½ ft (7.2 m)  
A condensate trap (drain tee) must be used for any  
vertical exhaust vent installation. The condensate trap  
should be positioned as near to the top of the heater as  
possible, see page 14.  
Exhaust vent pipe: A+B+C 23½ ft (7.2 m)  
A condensate trap (drain tee) must be used for any  
vertical exhaust vent installation. The condensate trap  
should be positioned as near to the top of the heater as  
possible, see page 14.  
The exhaust vent system must vent directly to the  
outside of the building and an adequate amount of  
indoor combustion air must be provided for this  
installation. See chapter 2.8.  
Note: reduce 2½ ft for each 90° elbow used after the  
first one, reduce 1 ¼ ft for each 45° elbow.  
A maximum of three 90-degree elbows are permitted.  
Connecting a one piece 90 degree elbow pipe to the  
combustion air inlet adaptor is recommended, this will  
prevent debris or objects from ever falling into the inlet  
opening.  
Note: reduce 2½ ft for each elbow used after the first  
one, reduce 1 ¼ ft for each 45° elbow.  
The exhaust vent pipe and combustion air  
pipe can be run vertically or horizontally.  
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Maximum length for each individual pipe is  
26 feet (8 m) with one elbow, for each  
additional 90° elbow after the first elbow  
you must reduce 2½ feet from the total  
vent length, or 1 ¼ feet for each 45°  
elbow.  
A maximum of three 90-degree elbows are permitted.  
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Recommended exhaust vent terminator position  
Fig. 16  
Ref.  
A
Description  
Minimum distance  
Directly below an opening; operable windows, doors and any non-  
mechanical fresh air openings  
36 in  
Below a gutter, sanitary pipework or eaves  
24 in  
12 in  
B
Below a gutter, sanitary pipework or eaves, protected by metal  
shielding  
C
From any internal corner  
Above ground  
12 in  
12 in  
7 ft  
D*  
Above a paved sidewalk or driveway  
From an opposing wall or structure facing the termination  
24 in  
36 in  
E
From any other building opening, gas utility meter, service regulator  
or the like  
F
From a terminator facing a terminator  
48 in  
60 in  
G
Vertically between two exhaust vent terminators on the same wall  
H
Horizontally between two exhaust vent terminators on the same wall  
12 in  
36 in  
Horizontally from combustion air inlet of 635-ES  
Vertically above or below combustion air inlet of 635-ES  
From the combustion air inlet of any other equipment  
From any external corner  
I**  
6 ft  
J
12 in  
Horizontally from an opening; operable windows, doors and any  
non-mechanical fresh air openings  
K
12 in  
Vertically from a wall, roof slope, or obstruction (venting through a  
flat or pitched roof)  
see ABOVE THE ROOF  
requirements on following page  
L
Table 3  
* Subject to local codes and anticipated snow level  
** Other equipment that operates with a mechanical air inlet may require greater distances, reference manufacturer's instructions  
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Supporting the exhaust vent system and the use  
of an external condensate trap  
External condensate traps  
B A condensate trap must be used in any sidewall  
exhaust vent installations when the total vent length  
is 5 ft (1.5 m) OR the vent pipe passes through an  
unheated space (below 60F).  
B A condensate trap must be used for any vertical  
exhaust installations. See Drain Tee position options  
in Fig. 19 and Fig. 20.  
B When installing the condensate tube at the bottom of  
the drain tee, be sure to form a trap by means of a 3"  
(76.2 mm) loop filled with water. This tube must be  
3/8" ID high temperature silicone for at least the first  
6 inches (152 mm) and attached with a gear clamp  
or hose clamp. The condensate must be disposed of  
according to local regulations.  
Fig. 18 Above the roof clearance requirements from  
rain cap (combustion air piping not being  
shown)  
The venting materials and accessories  
required to properly install the water  
heater are available from CEC and their  
distributors.  
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Fig. 17Horizontal  
side  
wall  
venting  
installation  
(combustion air piping not being shown)  
A condensate trap (drain tee) must be used in any side  
wall installation if the total exhaust vent length is greater  
than or equal to 5 feet (1.5 m).  
Fig. 19 Vertical venting installation (combustion air  
piping not being shown)  
A condensate trap (drain tee) must be used for any  
vertical exhaust vent installation. The condensate trap  
should be positioned as near to the top of the heater as  
possible.  
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2.10 Gas piping & connections  
Before connecting the gas supply, check the rating  
plate on the right side of the heater to be sure that the  
heater is rated for the same gas to which it will be  
connected.  
In the United States: The installation must conform with  
local codes or, in the absence of local codes, the  
National Fuel Gas Code ANSI Z223.1/NFPA 54.  
In Canada: The Installation should conform with CGA  
B149 INSTALLATION CODES and/or local installation  
codes.  
GAS LINE SIZING  
The gas supply piping should be sized according to the  
Applicable Plumbing Code for a maximum draw of  
175,000 BTUH. First determine the effective length of  
the gas supply line by measuring the actual length of  
piping, and then adding 5 ft. (1.52m) for every elbow or  
“T” to the actual length. Use the charts in Fig. 22 to  
determine the pipe diameter necessary to  
accommodate the BTU (Wh) demand of the unit. If  
there are more gas drawing appliances on the line, size  
according to the maximum amount of BTU (Wh)  
demand.  
Note: It is important that if any flexible gas line is used,  
above or below ground between the gas supply meter/  
regulator and the water heater, that it be sized properly;  
we recommend the use of non-corrugated flexible gas  
line when used. Consult the gas sizing specification  
tables provided by the flexible gas line manufacturer.  
Fig. 20 Vertical venting installation  
-
Masonry  
Chimney (combustion air piping not being  
shown)  
A condensate trap (drain tee) must be used for any  
vertical exhaust vent installation. The condensate trap  
should be positioned as near to the top of the heater as  
possible.  
Inlet gas particle screen  
Gas piping  
Fig. 21  
B Install a manual gas shut off valve, on the gas supply  
line.  
B The use of a union when connecting gas pipe to the  
gas inlet connection is critical, this will facilitate any  
necessary servicing and cleaning of the inlet gas  
particle screen.  
B Flexible gas line connectors are not recommended  
because they are commonly undersized and restrict  
gas flow. Oversize the diameter of any flexible gas  
line connector if one must be used.  
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FOR NATURAL GAS  
Maximum Capacity of pipe in Cubic Feet of Gas per Hour for Gas Pressure of 0.5 Psig or less and a Pressure drop  
of 0.3 in Water Column (0.75mbar).(Based on a 0.60 Specific Gravity Gas) Btu numbers given in thousands.  
Follow boxed numbers for piping just one GWH-  
635-ES (example: ¾” B.I. Natural Gas pipe for 20 ft  
(6.1m). will handle 190,000 btu’s (55.7 kWh). For  
multiple appliances combine the total btu input load  
and then refer to applicable chart below.  
Nominal  
Iron  
Length of Black Iron Pipe, Feet  
Pipe  
Internal  
Size,Diameter  
inches inches  
10  
20  
30  
40  
50  
60  
70  
80  
90  
100  
125  
150  
175 200  
1/4  
3/8  
1/2  
0.364  
32  
72  
22  
49  
92  
18  
40  
73  
15  
34  
63  
14  
30  
56  
12  
27  
50  
11  
25  
46  
11  
23  
43  
10  
22  
40  
9
8
8
7
6
0.493  
0.622  
21  
38  
18  
34  
17  
31  
15  
28  
14  
26  
132  
3/4  
1
0.824  
1.049  
278  
520  
190  
350  
152  
285  
130  
245  
115 105  
96  
90  
84  
79  
72  
64  
59  
55  
215 195 180  
170  
160  
150  
130  
120  
110 100  
1 1/4  
1 1/2  
2
1.380  
1.610  
2.067  
2.469  
3.068  
4.026  
1050  
1600  
3050  
4800  
8500  
730  
590  
890  
500  
760  
440 400 370  
670 610 560  
350  
530  
320  
490  
930  
305  
460  
870  
275  
410  
780  
250  
380  
710  
225 210  
350 320  
650 610  
1100  
2100 1650 1450  
3300 2700 2300  
5900 4700 4100  
1270 1150 1050 990  
2 1/2  
3
2000 1850 1700 1600 1500 1400 1250  
3600 3250 3000 2800 2600 2500 2200  
1130 1050 980  
2000 1850 1700  
4
17,500 12,000 9,700 8,300 7,400 6,80 6,200 5,800 5,400 5,100 4,500 4,100 3,800 3500  
Nominal  
FOR LP GAS  
Iron Pipe  
Size,  
Black Iron Pipe  
Maximum Capacity of Pipe in Thousands of BTU per  
Hour of Undiluted Petroleum Gases (at 11 inches  
Water Column Inlet Pressure) (Based on a Pressure  
Drop of 0.5 Inch Water Column).  
Length of Pipe, Feet  
Inches  
10 20 30  
40 50 60 70 80 90 100 125 150  
1/2  
275 189 152 129 114 103 96 89 83  
78  
69  
63  
3/4  
1
567 693 315 267 237 217 196 185 173 162 146 132  
107 732 590 504 448 409 378 346 322 307 275 252  
1 1/4 220 149 121 103 913 834 771 724 677 630 567 511  
1 1/2 330 229 185 155 141 127 118 108 102 976 866 787  
2
622 433 346 299 264 239 220 204 192 1811 1606 1496  
Copper  
Length of Tubing, Feet  
Maximum Capacity of Semi-Rigid (flexible, non  
corrugated) Tubing in Thousands of BTU per Hour  
of Undiluted Liquefied Petroleum Gases (at 11  
inches Water Column Inlet Pressure).  
Outside  
Diameter,  
Inch  
10 20  
39 26  
92 62  
30 40  
21 19  
50 41  
50  
_
60 70 80 90 100  
3/8  
1/2  
_
_
_
_
_
37  
79  
35 31 29 27 26  
72 67 62 59 55  
(Based on a Pressure Drop of 0.5 Inch Water  
Column)  
5/8 199 131 107 90  
3/4 329 216 181 145 131 121 112 104 95 90  
7/8 501 346 277 233 198 187 164 155 146 138  
* Source National Fuel Gas Code NFPA 54, ANSI  
Z223.1 - No Additional Allowance is necessary for an  
ordinary number of fittings  
Fig. 22  
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load. Using a manometer, then measure the inlet gas  
pressure at the inlet gas pressure test port. See Fig. 23.  
Gas pressures lower than 5" W.C. for Natural Gas or  
11" W.C. for LPG will result in insufficient degree rise  
to the hot water being used. See Gas Connections,  
chapter 2.10.  
2.11 Gas line sizing  
B It is strongly recommended that the Natural Gas pipe  
be Black Iron pipe the entire distance from the  
outside meter to the inlet of the gas connection. ¾”  
Black Iron pipe up to 20 feet (6.1m) and 1” Black Iron  
pipe up to 70 feet (21.34m) distances. Flex line is  
NOT recommended, but if used, then oversize the  
diameter of the flex pipe, keep the length to a  
minimum and try to keep the flex line as straight as  
possible.  
B It is strongly recommended that the LP Gas pipe be  
semi-rigid copper or Black Iron pipe from the outside  
regulator to the inlet of the gas connection. For semi-  
rigid copper piping: 5/8” up to 10 feet (3.05m) and  
¾” up to 30 feet (9.14m) distances. For Black Iron  
piping: ½” up to 20 feet (6.1m) and ¾” up to 80 feet  
(24.38m) distances. Flex line is NOT recommended,  
but if used, then oversize the diameter of the flex  
pipe, keep the length to a minimum and try to keep  
the flex line as straight as possible.  
Fig. 23 Gas pressure measuring (left tapping)  
HIGH ALTITUDE OPERATION  
Due to the lower density of air at high altitudes, output  
must be reduced in installations above 4,000 ft (1,219  
m).  
THESE FIGURES ARE FOR GWH-635-  
ES SUPPLY ONLY, ALL OTHER  
APPLIANCES IN THE BUILDING MUST  
BE INCLUDED IN THE PIPE SIZING.  
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Altitude  
Natural Gas:  
Liquid  
Propane:  
0 - 4,000 ft  
(0 - 1,219 m)  
no  
National Fuel Gas Code requires that a sediment trap  
(drip leg) be installed on gas appliances not so  
equipped. Also, a manual gas shut off valve must be  
installed on the gas supply line within close proximity of  
the water heater and be visible from the water heater.  
no modification  
modification  
4,000 ft - 8,000 ft  
(1,219 m - 2,438 m)  
contact CEC for detailed  
instructions  
Above 8,000 ft  
Warning: The heater must be  
disconnected from the gas supply  
piping system during any pressure  
testing of that system at test pressures  
equal to or more than 0.5 psig.  
(above 2,438 m)  
Table 4  
Burner output at altitudes greater than 4,000 ft (1,219  
m) will be electronically reduced once the control board  
has been properly adjusted.  
The water heater must not be piped with gas supply  
pressures in excess of 0.5 psig. If overpressure has  
occurred, such as through improper testing of the gas  
lines or malfunction of the supply system, the gas valve  
must be checked for safe operation.  
When connections are made, check for gas leaks at all  
joints. Apply some soapy water to all gas fittings. Soap  
bubbles are a sign of a leak.  
Danger: If you have a leak, shut off the  
gas. Tighten appropriate fittings to stop  
leak. Turn the gas on and check again  
with a soapy solution. Never test for gas  
leaks using a match or flame.  
2.12 Measuring gas pressure  
To measure and verify if adequate gas pressure is being  
delivered to the water heater, first run a high hot water  
flow rate and operate other gas equipment on the same  
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allows complete drainage of both the PRV and the line.  
The location of the PRV must be readily accessible for  
servicing or replacement, and be mounted as close to  
the water heater as possible. See Fig. 25. To install the  
PRV, a suitable fitting connected to an extension on a  
“T” fitting can be sweated to the hot water line.  
Support all piping.  
2.13 Water connections  
When facing the heater, the ¾” cold water inlet is on the  
bottom right and the hot water outlet is on the bottom  
left. Install the heater centrally in the building if possible  
and make hot water piping runs as short as possible.  
INLETFILTER  
SCREEN  
COLD  
HOT  
Fig. 24  
Fig. 25 Plumbing Connections and Pressure Relief  
Valve  
B The use of a union when connecting both water  
pipes to the inlet and outlet connections is  
recommended, this will facilitate any necessary  
servicing and required cleaning of the inlet water  
particle screen.  
Although water piping throughout the building may be  
other than copper, we recommend that copper,  
galvanized or suitably rated stainless steel flex line  
piping be used for the water heater connections (follow  
local codes if more stringent). Never sweat any rigid  
piping directly to or beneath the water connections,  
damage can occur to the internal water valve from  
heating of the pipe. Plastics or other PEX type plumbing  
line materials are not suitable for connecting directly to  
the water heater. Keep water inlet and outlet pipes to no  
less than ¾" (19.05mm) diameter to allow the full flow  
capacity.  
If the cold and hot connections to the heater are  
reversed, the heater will not function. Be certain there  
are no loose particles or dirt in the piping. Blow out or  
flush the lines before connecting to the water heater.  
Full port valves should be installed on both the cold  
water supply and hot water outlet lines to facilitate  
servicing the heater (see Fig. 25). For installation on a  
private well system with the use of a pressure tank, the  
lowest pressure range setting recommended is 30-50  
psi (2.07 and 3.45bar).  
Connecting the pressure relief valve (PRV)  
A listed pressure relief valve supplied with the heater  
must be installed at the time of installation. No valve is  
to be placed between the PRV and the heater. No  
reducing coupling or other restriction may be installed  
in the discharge line. The discharge line must be a  
minimum of 4” above a drain and installed such that it  
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2.14 Electrical connections  
2.16 For your safety read before  
operating your water heater  
Warning:  
For  
safety  
reasons,  
disconnect the power supply to the  
heater before any service or testing is  
performed.  
Warning: If you do not follow these  
instructions exactly, a fire or explosion  
may result causing property damage,  
personal injury or loss of life.  
Warning: This heater must be  
electrically grounded in accordance  
with the most recent edition of the  
National Electrical Code. NFPA 70. In  
Canada, all electrical wiring to the  
heater should be in accordance with  
local codes and the Canadian Electrical  
Code, CSA C22.1 Part 1. Do not rely  
on the gas or water piping to ground the  
metal parts of the heater.  
A. This appliance is equipped with electronic ignition for  
lighting the main burners. When turning the heater on,  
follow these instructions exactly.  
B. Before operating the unit, set the On/Off switch to  
the On ( I ) position.  
WHAT TO DO IF YOU SMELL GAS  
B Do not try to light any appliance.  
B Do not touch any electric switch; do not use any  
phone in your building.  
The GWH-635-ES requires an electrical power supply  
from a 120VAC 60Hz circuit and must be properly  
grounded.  
A means for switching off the 120VAC power supply  
must be provided.  
B Immediately call your gas supplier from a neighbors  
phone. Follow the gas supplier’s instructions.  
B If you cannot reach your gas supplier, call the fire  
department.  
The heater is wired as shown in the wiring diagram  
(chapter 6, Fig. 36).  
C. Use only your hand to turn the on/off control switch.  
Never use tools. Follow these instructions exactly. If  
control switch is jammed, close the gas supply and call  
a qualified service technician. Attempted forceful repair  
may result in a fire or explosion.  
D. Do not use this appliance if any part has been under  
water. Immediately call a qualified service technician to  
inspect the appliance and to replace any part of the  
control system and any gas control which has been  
under water.  
2.15 Operating instructions  
B Before proceeding with the operation of the heater  
make sure that the system is filled with water.  
B Turn off power supply to heater.  
B Open the cold water inlet supply to the heater fully.  
B Open a hot water faucet to permit the water to fill the  
heater and the piping and to eliminate the air trapped  
in the system.  
2.17 Lighting and operating instructions  
B Close the hot water faucet after the water flows freely  
and all the air has escaped from the system. Turn on  
power supply to heater. The water heater is now  
ready to operate.  
B 1. STOP! Read the previous safety information.  
B 2. The gas valve must be shut off by putting the ON/  
OFF switch to position (0). Wait five (5) minutes to  
clear out any gas. If you smell gas, STOP! Follow “B”  
in the safety information above. If you do not smell  
gas, go to the next step.  
NOTE: A default temperature setting of  
122 F will appear on the display screen.  
i
B 3. This appliance is equipped with electronic ignition  
for lighting the main burners. When turning the  
heater on, follow these instructions exactly.  
B 4. Set the ON/OFF switch to the (I) position. In this  
position, the water heater is ready to use.  
B 5. Open a hot water tap.  
B 6. The burners will remain on until the hot water tap  
is turned off.  
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NOTE: on a first time initial instal-  
lation or after gas line work has  
been done, existence of air in the  
gas line will cause ignition delay  
when the hot water is turned on.  
This will result in an error (EA) on  
the units display screen. This is  
normal. When this occurs, leave  
the hot water running and wait 3-5  
seconds, then reset the unit (Fig.  
26, pos. 2). Wait for (EA) to disap-  
pear. The heater will begin to at-  
tempt ignition again, if the (EA)  
reappears then repeat this same  
process until all air has been bled  
from the gas line.  
i
When the heater is in operation you will hear its power  
vent fan and burner operating. Upon turning off the hot  
water flow the power vent fan will continue to operate  
for up to 60 seconds to exhaust all flue gases. The  
power vents fan speed is variable depending on the rate  
of hot water used and the burner output.  
TO TURN OFF GAS TO APPLIANCE  
B Turn off the manual gas shut off on the supply line to  
the heater and set the ON/OFF switch to the OFF (0)  
position. Note: a manual gas shut off valve is not  
supplied with the heater.  
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Operation instructions  
3
Operation instructions  
Fig. 26  
1
2
3
4
5
6
On/Off switch  
Reset button  
Program Key  
Increasing temperature selector  
Decreasing temperature selector  
LCD display  
B Press buttons  
and  
in order to reach  
requested temperature.  
3.1 Power  
On  
B To start the appliance switch the button to position  
(I).  
LCD display the default temperature - temperature  
factory setting 122°F (50°C).  
Fig. 28  
If the outlet water temperature is set too high, the heater  
can produce temperatures that are too hot. A  
temperature balance shower valve can automatically  
mix in cold water to reduce such hot water temperature.  
In the event of any temperature instability with the use  
of a temperature balance shower valve, refer to shower  
valve manufacturer's instructions for internal adjustment  
setting. Adjustments should be made to the hottest  
setting in the shower valve. Additionally the temperature  
control of the heater can be lowered to produce a more  
comfortable hot water temperature.  
Fig. 27  
Off  
B To shut down the appliance switch the button to  
position (0).  
3.2 Temperature selection  
To select water temperature outlet:  
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Operation instructions  
Setting the water temperature  
The desired temperature of the hot water can be adjusted on the front control panel of the heater.  
The GWH-635-ES has an electronically controlled gas valve that modulates the burner input in response to both  
varying hot water flow rates and/or changes in any incoming and outgoing water temperatures.  
Hot Water Flow and Temperature with Various Inlet Temperature (gpm/Fahrenheit)  
7.00  
6.00  
5.00  
4.00  
3.00  
2.00  
1.00  
0.00  
90  
100  
110  
120  
130  
140  
150  
Hot water temperature (ºF)  
Inlet (ºF) 40  
Inlet (ºF) 50  
Inlet (ºF) 60  
Inlet (ºF) 70  
Hot Water Flow and Temperature with Various Inlet Temperature (lpm/Celsius)  
24.00  
20.00  
16.00  
12.00  
8.00  
4.00  
0.00  
35  
40  
45  
50  
55  
60  
65  
Hot water temperature (ºC)  
Inlet (ºC) 4  
Inlet (ºC) 10  
Inlet (ºC) 16  
Inlet (ºC) 21  
Fig. 29 Flow/temperature charts  
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Operation instructions  
3.3 Use of remote control accessory  
Fig. 33 Reset button  
If the problem persists, contact your installer.  
3.6 Program button  
Fig. 30 Remote control  
Program button can be used/programmed in the  
appliance and in the remote control.  
The wireless remote control accessory and the  
temperature selector buttons on the front of the water  
heater operate identically. Contact your distributor or  
CEC to order if the remote control accessory is  
preferred. Modification of the water heaters interior  
control unit (Fig. 29, component 12) is required when  
programming the remote control with this heater.  
Programming “Program” function  
Programming actions are similar for both controls  
(appliance control pad and wireless remote control).  
NOTE: up to 6 remote controls can be  
programmed for one single water heater,  
each with a range distance of 98 ft (30 m).  
i
3.4 Operation  
B When a hot water tap is opened, main burner ignites  
Fig. 34 “Program” key  
and LCD displays indication  
.
B Press buttons  
and  
to select temperature to  
be memorized.  
B Hold “Program” button for 3 seconds to save  
temperature.  
When LCD stops blinking. Temperature is saved on  
“Program”.  
Fig. 31  
B LCD blinks until selected temperature is reached.  
Using “Program” function  
In order to select memorized temperature  
3.5 Reset button  
B Press “Program” key.  
If the LCD shows the error symbol  
See the error code on LCD and consult  
Troubleshooting” section.  
.
LCD shows pre-memorized temperature, which is now  
the hot water selected temperature.  
3.7 Locked condition  
This condition is only valid for appliances with more  
then 1 controller (appliances with remote control).  
Fig. 35 Locked condition  
Fig. 32  
Whenever LCD shows  
the temperature setting  
After  
following  
instructions  
indicated  
in  
cannot be adjusted because the appliance is in use by  
a user which already selected a different temperature.  
Appliance will be automatically unlocked after closing  
hot water tap.  
Troubleshooting” section  
B press reset button in order to make the appliance  
ready-to-work.  
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Maintenance and service  
unit, the heater will communicate the source by these  
error codes.  
4
Maintenance and service  
Warning: Always turn off the electrical  
power supply, turn off the manual gas  
valve and turn off the manual water  
control valves whenever servicing.  
BURNERS DO NOT IGNITE WHEN HOT WATER IS  
TURNED ON  
Cold incoming water connection made to  
wrong side of heater  
Make sure cold water inlet connection is plumbed to  
the right side of heater when facing unit  
The unit should be checked once a year by a gas  
technician. If repairs are needed, the repairs should be  
done by a gas technician  
Water flow rate at hot water tap is too low  
A minimum of 0.8 gallon/minute (3 l/m) is required to  
activate the heater  
To remove front cover  
B Remove plastic decals on front panel (Page 5, Fig.  
Cold water inlet filter screen is dirty  
Remove water inlet filter screen and clean. The  
screen is located at the inlet connection to the water  
heater, disconnecting the main cold supply line at the  
heater is required. Check and clean faucet aerator  
screens too.  
4).  
B Loosen the two Philips head screws located behind  
decals.  
B Lift front cover panel upward and remove.  
Systems and parts that should be checked at  
least once a year  
Crossover in plumbing  
The heater activates when there is sufficient water  
flow through its water valve, a minimum of 0.8 gallon/  
minute (3 l/m) is required. If there is a crossover in the  
plumbing, the necessary hot water flow rate through  
the unit may not be reached, even though the flow at  
the hot water tap is sufficient. A plumbing crossover  
can be caused by a failed washer at a single lever  
faucet, incorrect plumbing or a faulty mixing valve in  
the piping. The crossover will create a back pressure  
on the water heater and prevent an adequate flow of  
water through it. To confirm there is no crossover in  
the plumbing, shut off the cold water supply feed to  
the water heater. Individually open each of the hot  
water taps. There should be no water flowing under  
a constant pressure. If there is a constant flow of  
water then the plumbing crossover must be  
corrected before the heater can operate properly.  
Reference diagrams on pages 29 and 30.  
• Venting system  
• Burners -see page 29 for observation window  
• Manual operation of the pressure relief valve to insure  
correct operation  
• Periodic cleaning of the water filter screen, see Fig.  
24, chapter 2.13.  
• Flushing the heat exchanger with a descaling  
solution if mineral build up is evident. Scale build up  
will shorten the life of the water heater, descale heat  
exchanger thoroughly and repeat annually depending  
on mineral content of ground water.  
5
Troubleshooting  
WATER IS TOO HOT  
Introduction  
Temperature selection too high  
The GWH-635-ES burner is activated by a water flow  
valve. Numerous water related problems can cause this  
water valve to malfunction such as: Insufficient water  
flow volume to activate the burners at its minimum flow  
requirement; Dirt in the water flow valve causing it to  
malfunction; Sediment build-up in faucet aerators, or  
shower heads; Uneven pressures between cold and hot  
(with single lever mix valves); and Plumbing crossovers.  
These water flow related problems can cause the  
heater to deliver less than its full output, or to fail to  
ignite or to shut down completely.  
Problems stated below in upper case and in bold face  
should be investigated when there is a problem with the  
performance of the water heater but there is NO error  
code on the heater's LCD display or wireless remote  
control.  
Lower temperature adjustment on heater or wireless  
remote control accessory, see chapter 3.2.  
WATER IS NOT HOT ENOUGH  
Temperature selection too low  
Increase temperature adjustment on heater or  
wireless remote control accessory, see chapter 3.2  
Btu input is too low due to inadequate gas line  
sizing  
See specifications in chapter 2.10 - 2.12. The  
GWH-635-ES requires adequate gas pressure to  
reach desired temperatures, to compensate for  
inadequate gas supply or lack of gas pressure the  
GWH-635-ES will effectively reach the selected  
output temperature by reducing the hot water flow  
rate. Its motorized water valve makes this adjustment  
Any failures that result in a displayed error code are  
referenced on page 26. A Functional Scheme of the  
GWH-635-ES is detailed on page 28. If there is a  
problem with the installation, venting or operation of the  
Cold water is mixing with the hot water outlet  
(crossover)  
24  
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Troubleshooting  
Test by following 4th bullet under BURNERS DO  
NOT IGNITE WHEN HOT WATER IS TURNED ON.  
control of the heater can be lowered to produce a  
more comfortable hot water temperature.  
Inlet water pressure is erratic due to  
fluctuating supply water pressure  
LOW WATER FLOW/PRESSURE  
Too many hot water applications are being  
used simultaneously or too much flow is being  
demanded  
For installation on a private well system with the use  
of a pressure tank, the lowest pressure range setting  
recommended is 30-50 psi (2.07-3.45 bar). The use  
of a pressure reducing valve after the pressure tank  
is also an effective way to maintain a constant water  
pressure to the water heater. Watts brand 25AUB-  
¾” or N35B-¾” pressure relief valves or equivalent  
are suggested.  
The GWH-635-ES will effectively support two 2.0-  
2.5 gpm shower heads simultaneously or multiple  
sink applications. Greater draws will result in  
increased pressure drop and reduced flow at taps.  
See flow/temperature chart on page 22.  
Btu input is too low due to inadequate gas line  
sizing  
NOISY BURNER / HEATER DURING OPERATION  
See specifications in chapter 2.10 - 2.12. The  
GWH-635-ES requires adequate gas pressure to  
reach expected temperatures and flow rates, to  
compensate for inadequate gas supply or lack of gas  
pressure the GWH-635-ES will effectively reach the  
selected output temperature, but only by reducing  
the hot water flow rate. Its motorized water valve  
makes this adjustment. Proper gas pressure will  
need to be delivered before the motorized water  
valve will allow greater flow rates through it. Lowering  
the set temperature will also allow increased water  
flow rate through the motorized water valve. See  
flow/temperature chart on page 22.  
• CO2 range is out of adjustment. The cover must be  
in place to confirm CO2 readings. Operating with the  
cover removed may cause a noisy or unstable burner.  
See Chapter 9, CO2 adjustments can only be done  
by a certified gas technician with a calibrated CO2  
analyzer.  
Cold water inlet filter screen is dirty  
Remove water inlet filter screen and clean. The  
screen is located at the inlet connection to the water  
heater, disconnecting the main cold supply line at the  
heater is required. Check and clean faucet aerator  
screens too.  
HOT WATER TEMPERATURE FLUCTUATES /  
UNIT DEACTIVATED  
Unbalanced pressure in water lines  
Any restriction caused by the water heater in the hot  
water system can result in uneven pressures  
between the cold and the hot. In such cases when  
mixing cold water at the tap (manually or  
automatically through a mix-type shower valve) the  
lower hot water pressure may be overpowered by the  
higher cold water pressure in the building and cause  
the hot water flow rate to fall below the minimum rate  
required. A pressure balance valve will help to  
resolve this symptom.  
Temperature balance valves  
If the outlet water temperature is set too high, the  
heater can produce temperatures that are too hot. A  
temperature balance shower valve can automatically  
mix in cold water to reduce such hot water  
temperature. In the event of any temperature  
instability with the use of a temperature balance  
shower valve, refer to shower valve manufacturer's  
instructions for internal adjustment setting.  
Adjustments should be made to the hottest setting in  
the shower valve. Additionally the temperature  
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Troubleshooting  
Display  
Cause  
Solution  
E9  
Temperature limiter opened circuit  
(overheat). Trips at 220F (104C).  
Check connections.*  
Check heat exchanger condition.*  
EA  
No ionization during safety time (safety time  
out).  
Check gas pressure.*  
Check that gas is not diluted with air, as a result  
from recent gas pipeline rework.*.  
Check if vent terminal is blocked (especially when  
the appliance starts up for some seconds and then  
looses ionization signal).*  
Check ionization electrode.*  
Check for a proper ground.*  
FA  
Leakage error (gas valves do not close gas  
circuit).  
Check gas valve and control unit.*  
F7  
E0  
Ionization error (flame sensing at stand-by).  
Internal software/hardware failure.  
Check control unit.*  
Check control unit.*  
A7  
Hot water temperature sensor/receiver  
defect (from control unit).  
Check water temperature sensor/receiver and  
connections.*  
Check room area temperature where heater is  
located, it must be above 36°F (2°C)  
A9  
Hot water temperature sensor/receiver mis- Check that the water temperature sensor/receiver is  
assembled (from control unit).  
properly assembled in the water pipe.*  
Check if vent terminal is blocked or if vent terminal is  
according with chapter 2.9.*  
In case of high altitude installation confirm that  
necessary adjustment steps have been taken.*  
C1  
FAN rotation too low at start-up (from  
control unit).  
Check supply voltage.*  
Check fan and connections.*  
Check control unit.*  
Check if vent terminal is blocked or if vent terminal is  
according with chapter 2.9. *  
Check CO2 levels (see chapter 9).*  
C6  
C7  
FAN rotation too low at operation (from  
control unit).  
Check supply voltage.*  
Check fan and connections.*  
Check control unit.*  
Check if vent terminal is according with  
chapter 2.9.*  
No rotational speed sensor signal from FAN Check fan and connections.*  
Check control unit.*  
Check CO2 levels (see chapter 9).*  
CA  
E2  
Water flow signal over specified maximum  
value  
Check water valve and flow sensor.*  
Inlet temperature sensor fault  
Check water temperature sensor/receiver and  
connections.*  
Check room area temperature where heater is  
located, it must be above 36°F (2°C)  
A2  
Overheat protection fault  
Check connections to the overheat protection.*  
Check sensor continuity.*  
Check heat exchanger sealings and walls.*  
Table 5  
* By installer or service technician only.  
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Electrical diagram  
6
Electrical diagram  
Fig. 36 Electrical scheme  
1
2
3
4
5
6
Intlet water temperature sensor  
Ionization sensor  
Water flow sensor  
Over heat protection  
Temperature limiter  
Gas valve  
7
Fan  
8
Water valve  
9
AC Plug  
10  
11  
12  
13  
14  
15  
16  
17  
Ignition electrode  
Display PCB  
ON/OFF switch  
Fuse T 1,25A  
Fuse T 3,15A  
Terminal block  
Ground post  
Outlet water temperature sensor  
27  
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GWH-635-ES Functional scheme  
7
GWH-635-ES Functional scheme  
Fig. 37Functional scheme  
28  
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Interior components diagram and parts list  
8
Interior components diagram and parts list  
8.1 Interior components  
Fig. 38 Components  
1
Cover  
2
3
4
5
6
7
8
On/Off switch  
Reset button  
LCD display  
Program button  
Temperature switches  
Flue gas collector  
Mixer  
9
Heat exchanger  
Observation window  
Inlet air duct  
Control unit  
Exhaust fan  
Water valve  
10  
11  
12  
13  
14  
15  
Gas valve  
Fig. 39 Appliance overview  
29  
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Interior components diagram and parts list  
8.2 Components diagram  
Fig. 40 Components Diagram  
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Interior components diagram and parts list  
8.3 Parts list  
Item  
Description  
Reference  
1
2
Front cover  
8 705 421 837  
8 705 506 661  
8 705 406 285  
8 704 701 052  
8 716 102 607  
8 704 701 054  
8 700 205 147  
8 700 400 015  
8 710 103 045  
8 714 606 002  
8 705 700 097  
8 700 507 001  
8 700 205 134  
8 708 505 016  
8 708 120 515  
8 704 701 050  
8 708 107 020  
8 707 204 039  
8 705 700 115  
8 704 701 059  
8 704 701 062  
8 707 021 019  
8 700 103 014  
8 707 207 153  
8 707 207 133  
8 704 401 220  
8 704 401 214  
8 704 401 239  
8 704 401 221  
8 700 400 019  
8 705 504 114  
8 705 504 115  
8 705 700 100  
8 705 700 114  
8 700 715 156  
8 700 715 155  
8 700 507 069  
8 700 715 247  
8 707 206 204  
Shield  
3
Heat exchanger  
Heat exchanger top gasket  
Clip  
4
5
6
Heat exchanger bottom gasket  
O-ring  
7
8
Temperature sensor  
Washer 1/2"  
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
26  
27  
28  
29  
30  
31  
32  
33  
34  
35  
36  
37  
38  
39  
Table 6  
Wireform spring  
Air inlet duct  
Water filter  
O-ring  
Water valve with engine  
Main burner  
Fan / Burner gasket  
Set of electrodes  
Exhaust Fan  
Gas / Air Mixer  
Mixer / Fan gasket  
Gas valve washer  
Gas valve  
Gas valve washer  
Remote control  
Control unit  
Ignition cable  
Cables / 24V  
Cables  
Power supply cord  
Overheat cutoff fuse  
Flue gas exhaust accessory  
Combustion air inlet accessory  
Flue gas collector  
Flue gas collector collar  
Cold water pipe  
Hot water pipe  
Air inlet screen  
Crossover tube  
Overheat sensor (ECO)  
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Special adjustment for measuring and adjusting CO2 levels  
9
Special adjustment for measuring and adjusting CO levels  
2
The CO2 can only be adjusted by a certified gas  
technician with a calibrated CO2 analyzer.  
CO2 adjustment at minimum gas flow (P2) - See  
table 7.  
Factory  
setting  
Field settings  
acceptable range  
Caution: Converting the gas type can  
only be done by a certified gas  
technician with  
analyzer. Call CEC for conversion  
instructions.  
a
calibrated CO2  
Nat. Gas  
9.00 %  
Nat. Gas  
max. input P1  
min. input P2  
8.00 % to 10.00 %  
8.00 % to 10.00 %  
LP Gas  
9.00 %  
LP Gas  
10.80 %  
10.80 %  
Caution: Adjustments must only be  
carried out by authorized service  
personnel only.  
max. input P1  
min. input P2  
10.00 % to 11.20 %  
10.00 % to 11.20 %  
* Final reading must be confirmed with the front cover  
on, CO2 levels increase when the cover is installed.  
Caution: The appliance should always  
be disconnected from the power supply  
before any maintenance is carried out.  
Table 7  
B Press “Program” key and turn ON/OFF switch to  
position ON.  
9.1 Adjusting the unit  
Factory settings of this appliance are listed in table 7.  
Further adjustment is only needed if optimal CO2 level  
is required in order to assure the minimum possible  
CO2 emissions. In this case a CO2 analyzer is required.  
9.1.1 CO2 measuring port  
B Loosen screw 1 (Fig. 41).  
B Insert CO2 analyzer into measuring port (Fig. 41,  
Fig. 42  
pos. 1).  
LCD shows “P2” and the appliance is ready to be  
adjusted.  
B Open hot water tap.  
The appliance will run constantly at minimum power  
output and minimum water flow. This program step can  
also be used to measure minimum output and minimum  
water flow.  
B Turn the screw in order to regulate the air-gas mixture  
inside the ventilator until the CO2 level required is  
reached (Fig. 43, pos. 3).  
CO2 adjustment at maximum gas flow (P1) - See  
table 7.  
Fig. 41  
B Press  
, until “P1” appears.  
1
Measuring point  
B Open hot water tap.  
9.1.2 Selecting adjustment mode  
The appliance will run constantly at maximum power  
output and maximum water flow. This program step can  
also be used to measure maximum output and maximum  
water flow.  
B ON/OFF switch in position OFF (0).  
B Turn the screw in order to regulate the air-gas mixture  
inside the ventilator until the CO2 level required is  
reached (Fig. 43, pos. 3).  
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Special adjustment for measuring and adjusting CO2 levels  
NOTE:  
decreases  
turning  
CO2  
screw  
level,  
clockwise  
turning  
i
counterclockwise increases it.  
Caution: Faulty ignition or noisy  
operation may occur if CO2 levels are  
adjusted outside the indicated range.  
Fig. 43 Adjusting  
Leave “Program” mode  
B Turn ON/OFF switch in position OFF and then ON  
again.  
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Protecting the environment  
10 Protecting the environment  
Packing  
The packing box may be fully recycled as confirmed by  
the recycling symbol  
.
Components  
Many parts in the heater can be fully recycled in the end  
of the product life. Contact your city authorities for  
information about the disposal of recyclable products.  
Saving water resources:  
B Make sure you close all the taps after any use. Avoid  
leaving the taps dripping. Repair any leaking tap.  
B Whenever possible use taps with built-in water flow  
limiters. They will give you the same comfort level  
while saving water.  
B Define the temperature you want, in the appliance or  
with the remote control. This way you have the  
precise water flow needed (mixing cold water to  
regulate temperature will increase the water flow with  
consequent waste of water).  
For increased safety shut off the appliance from  
the main water supply if your are staying away  
from home for a considerable time.  
At below freezing temperatures, disconnect the  
plumbing connections to the heater and allow  
the heater to drain.  
To prevent any freeze damage, introduce short  
bursts of compressed air (20-40 psi) through  
these connections to remove the residual water  
in the horizontal pipes and water valve.  
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Fifteen Year Limited Warranty  
11 Fifteen Year Limited Warranty  
General  
of the original water heater or a replaced water heater.  
Certain service labor allowances are available to PHCC  
member contractors, dependent on prior authorization  
by CEC.  
BOSCH PRO water heaters are warranted by the  
Manufacturer (BOSCH) through Controlled Energy  
Corp. Controlled Energy Corp. (CEC) will furnish a  
replacement heat exchanger and will furnish a  
replacement of any other part which fails in normal use  
and service within the applicable periods specified  
below, in accordance with the terms of this warranty.  
The CEC replacement will be warranted for the  
unexpired portion of the original warranty. This warranty  
will be valid only for water heaters in possession of the  
original purchaser as recorded on the warranty card.  
NOTE: the water heater must be free of  
damaging scale deposits and not subject  
i
to gas pressures greater than those  
shown on the rating plate, which must not  
be altered, defaced or removed.  
How to Make a Claim  
Any claim for warranty parts should be made to your  
local dealer, distributor or to CEC. If CEC, please  
contact the Technical Support Department:  
The Heat Exchanger  
If the heat exchanger fails within fifteen (15) years after  
the original installation and operation, CEC will furnish  
a replacement heat exchanger. However, if the water  
heater is installed in other than a single family dwelling,  
this heat exchanger warranty is limited to two (2) years  
from date of original installation and operation.  
Controlled Energy Corp.  
340 Mad River Park  
Waitsfield, VT 05673  
Phone: 866-330-2730  
Exceptions  
This warranty will not apply:  
In most cases, the dealer or distributor will be able to  
promptly honor your claim and subsequently notify  
CEC. However, all replacements are made subject to  
validation by CEC of in-warranty coverage. The  
damaged or defective item must be made available in  
exchange for the replacement.  
1. to defects or malfunctions resulting from failure to  
properly install, operate or maintain the unit in  
accordance with the printed instructions provided;  
2. to damage or abuse, accident, neglect or freezing  
and other acts of nature;  
3. to damage resulting from operation with either the  
Miscellaneous  
flame sensor rod or overheat sensor removed;  
No one is authorized to make any other warranties on  
behalf of CEC. It is expressly understood that the  
replacement warranty of CEC shall be in lieu of any and  
all other warranties, express or implied, including  
warranties of merchantability or fitness for a particular  
use or purpose, and further that CEC shall not be liable  
for any loss or damage directly or indirectly arising from  
the use of the hot water heater, or for any consequential  
damages arising from such use (including damages  
from water leakage). CEC’s sole liability with respect to  
any defect shall be for the replacement of the defective  
part(s). Some states do not allow such limitations and  
exclusions, so the above may not apply to you.  
4. to failure of the heat exchanger resulting from the  
operation of the water heater in a corrosive  
atmosphere or at water temperatures exceeding the  
maximum rating, or if the water heater is not supplied  
with potable water;  
5. to defects or damage cause by any attachment  
or modification, including any energy-saving device.  
All Other Parts  
If any other part fails within three (3) years after original  
installation and operation, CEC will furnish a  
replacement part free of charge.  
This warranty gives specific legal rights. You may also  
have other rights which vary from state to state.  
Shipping costs  
In addition to supplying the replacement part(s), CEC  
will provide ground service delivery for these parts.  
Expedited or upgraded shipping will be charged to the  
customer.  
Service Labor Costs  
This warranty does not cover any labor costs  
associated with service, removal or re-installation of  
part(s). All such costs must be borne by the Purchaser.  
Additionally, this warranty does not cover any labor  
costs associated with service, removal or re-installation  
35  
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Replacement Parts available from North American Distributor  
CONTROLLED ENERGY CORP.  
340 Mad River Park  
Waitsfield, Vermont 05673  
Phone 866-330-2730  
Fax (802) 496-6924  
VULCANO Termodomésticos S.A.  
Estrada de Cacia  
3801 - 856 Aveiro - PORTUGAL  
Recycled paper  
© 2004 Controlled Energy Corporation,  
Waitsfield, VT all rights reserved  
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