Black Box Switch Blackbox ServTray User Manual

May 2010  
KVT415A-R2  
KVT417A-R2  
KVT419A-R2  
ServTray  
Control your 4-post rack- or cabinet-mounted USB  
or PS/2 server with the compact, easy-to-use  
ServTray.  
Includes a keyboard, mouse, LCD panel, and KVM module housed  
in an industry-standard 19" 1U-height rack drawer.  
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)  
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746  
Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018  
Customer  
Support  
Information  
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NOM Statement  
Instrucciones de Seguridad  
(Normas Oficiales Mexicanas Electrical Safety Statement)  
1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado.  
2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.  
3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas.  
4. Todas las instrucciones de operación y uso deben ser seguidas.  
5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de la tina de baño, lavabo, sótano mojado o cerca  
de una alberca, etc.  
6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que sean recomendados por el fabricante.  
7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado por el fabricante.  
8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá a lo descrito en las instrucciones de operación.  
Todo otro servicio deberá ser referido a personal de servicio calificado.  
9. El aparato eléctrico debe ser situado de tal manera que su posición no interfiera su uso. La colocación del aparato eléctrico  
sobre una cama, sofá, alfombra o superficie similar puede bloquea la ventilación, no se debe colocar en libreros o gabinetes  
que impidan el flujo de aire por los orificios de ventilación.  
10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores, registros de calor, estufas u otros  
aparatos (incluyendo amplificadores) que producen calor.  
11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación, o como  
se indique en el aparato.  
12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada.  
13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados  
sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.  
14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante.  
15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia.  
16. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo.  
17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación.  
18. Servicio por personal calificado deberá ser provisto cuando:  
A: El cable de poder o el contacto ha sido dañado; u  
B: Objectos han caído o líquido ha sido derramado dentro del aparato; o  
C: El aparato ha sido expuesto a la lluvia; o  
D: El aparato parece no operar normalmente o muestra un cambio en su desempeño; o  
E: El aparato ha sido tirado o su cubierta ha sido dañada.  
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ServTray  
Trademarks Used in this Manual  
Black Box and the Double Diamond logo are registered trademarks of BB Technologies, Inc.  
Centronics is a registered trademark of Centronics Corporation.  
PS/2 is a registered trademark of International Business Machines Corporation.  
UL is a registered trademark of Underwriters Laboratories Inc.  
Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners.  
We‘re here to help! If you have any questions about your application  
or our products, contact Black Box Tech Support at 724-746-5500  
or go to blackbox.com and click on “Talk to Black Box.”  
You’ll be live with one of our technical experts in less than 20 seconds.  
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Table of Contents  
Table of Contents  
Chapter  
Page  
1. Specifications ......................................................................................................................................................................................6  
2. Overview.............................................................................................................................................................................................7  
2.1 Introduction.................................................................................................................................................................................7  
2.2 What’s Included...........................................................................................................................................................................7  
2.3 Universal Rear Mounting Brackets................................................................................................................................................8  
3. Assembly and Installation....................................................................................................................................................................9  
4. Operation..........................................................................................................................................................................................15  
5. Troubleshooting ................................................................................................................................................................................16  
5.1 Contacting Black Box.................................................................................................................................................................16  
5.2 Shipping and Packaging............................................................................................................................................................ 16  
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ServTray  
1. Specifications  
Active Display Area: KVT415A-R2: 9"H x 12"W (22.8 x 30.4 cm);  
KVT417A-R2: 10.6"H x 13.3"W (27 x 33.8 cm);  
KVT419A-R2: 11.8"H x 14.8"W (30.1 x 37.6 cm)  
Approvals: CE, FCC for the product; UL®, TUV, CE for power supply  
Backlight Unit: KVT415A-R2: 2 CCFLs edge-light (top/bottom);  
KVT417A-R2, KVT419A-R2: 4 CCFLs edge-light (top/bottom)  
Brightness (cd/m^2): 250 (center)  
Contrast Ratio (typical): KVT415A-R2: 350:1;  
KVT417A-R2: 450:1;  
KVT419A-R2: 500:1  
Display Color (RGB 6-bits data): KVT415A-R2, KVT417A-R2: 262 K colors;  
KVT419A-R2: 16.7 M colors  
Display Mode: Normally white  
Input Signal: RGB analog, H/V separate  
Pixel Pitch: KVT415A-R2: 0.297 mm (H) x 0.297 mm (V);  
KVT417A-R2: 0.264 mm (H) x 0.264 mm (V);  
KVT419A-R2: 0.294 mm (H) x 0.294 mm (V)  
Plug-n-Play VESA: VESA DDC 1/2B  
Resolution: KVT415A-R2: 1024 x 768 @ 60 Hz;  
KVT417A-R2, KVT419A-R2: 1280 x 1024 @ 60 Hz  
NOTE: For optimum video performance, VGA resolution should be set to 1024 x 768 (for the KVT415A-R2) or 1280 x 1024 (for  
the KVT417A-R2 or KVT419A-R2).  
Viewing Angle (Typical): KVT415A-R2: -70 to +70 (H), -60 to +60 (V);  
KVT417A-R2: -80 to +80 (H), -80 to +80 (V);  
KVT419A-R2: -85 to +85 (H), -85 to +85 (V)  
Connectors: (1) Centronics® female  
Temperature: Operating: 32 to 122° F (0 to 50° C);  
Storage: -4 to +140° F (-20 to +60° C)  
Humidity (Relative): Operating: 95%;  
Storage: 95%  
Power Consumption (Maximum, Typical): KVT415A-R2: 33 watts;  
KVT417A-R2: 37 watts;  
KVT419A-R2: 40 watts  
Power: 12 VDC (from external 100–240-VAC power adapter), 47–63 Hz  
Size: KVT415A-R2: 1.75"H (1U) x 15"W x 23.7" to 45.3"D (4.4 x 38.1 x 60.2 to 115.1 cm);  
KVT417A-R2: 1.75"H (1U) x 17"W x 23.7" to 45.3"D (4.4 x 43.2 x 60.2 to 115.1 cm);  
KVT419A-R2: 1.75"H (1U) x 19"W x 23.7" to 45.3"D (4.4 x 48.3 x 60.2 to 115.1 cm)  
Weight: KVT415A-R2: 21 lb. (9.5 kg);  
KVT417A-R2: 23 lb. (10.4 kg);  
KVT419A-R2: 25 lb. (11.3 kg)  
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Chapter 2: Overview  
2. Overview  
2.1 Introduction  
Each ServTray Kit includes a ServTray(KVT415A-R2, KVT417A-R2, or KVT419A-R2), a KVM module (KVT4S1UV, KVT4S8PV,  
KVT4S8UV, KVT4S16PV, or KVT4S16UV), and a Universal Rear Mounting Bracket Extension Kit. This manual describes how to use  
the ServTray and the Universal Rear Mounting Brackets, and a separate manual (included with your kit) explains how to use the  
KVM module.  
Control your 4-post-rack- or cabinet-mounted USB or PS/2® server with the compact, easy-to-use ServTray. It consists of a  
keyboard, mouse, LCD panel, and KVM module housed in an industry-standard 19" 1U-height rack drawer (see Figure 2-1).  
Three models are available: the ServTray with a 15" LCD panel (KVT415A-R2), the ServTray with a 17" LCD panel (KVT417A-R2),  
and the ServTray with a 19" LCD panel (KVT419A-R2). All models feature a full 105-key, low-profile, sturdy keyboard and touch  
pad with an ergonomically designed hand rest. The KVT415A has a maximum resolution of 1024 x 768, and the KVT417A and  
KVT419A have a maximum resolution of 1280 x 1024.  
Install the ServTray in 4-post racks or cabinets that are 23.7" to 45.3"D (60.2 to 115.1 cm). When installing the ServTray, you’ll  
need to use the Universal Rear Mounting Brackets (described in Section 2.2) that are included in your ServTray Kit.  
A KVM module is also included with the ServTray. To control more than one USB or PS/2 server, connect the ServTray to a  
ServSwitch.  
The KVM module comes with a universal Centronics® 36-pin connector; use it to connect the module to the console drawer. The  
module has a barrel connector for power. The large screws are used in place of 10-32 or 12-24 screws (described in Chapter 3,  
not included) if required by your rack.  
Power supply  
1U slide drawer with  
KVM module  
keyboard, touch pad,  
and 15", 17", or 19"  
LCD monitor  
(KVT4S1UV, KVT4S8PV,  
KVT4S8UV, KVT4S16PV,  
KVT4S16UV, KVT8DVIU,  
KVT1IP1UV, KVT1IP81UV,  
or KVT1IP16UV)  
Universal rear  
mounting brackets  
(KVT415A-R2,  
KVT417A-R2, or  
KVT419A-R2)  
Figure 2-1. ServTray Kit components (left to right): Uiniversal rear mounting brackets,  
KVM Module with power supply, and 1U slide drawer.  
2.2 What’s Included  
• (1) ServTray 15", 17", or 19" LCD console (LCD panel, keyboard, and mouse pad console drawer)  
• (1) KVM module with power supply (based on product code)  
• (1) universal rear rail kit (includes [2] brackets, [2] extenders, and [8] screws)  
• (10) 0.19" x 0.43" (0.5 x 1.1 cm) screws  
• (10) 0.12" x 0.24" (0.3 x 0.6 cm) screws  
• This user’s manual  
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ServTray  
Accessories that you might or will need to purchase include:  
• 12-24 or 10-32 nuts/bolts (you might need these to mount the KVM tray in the rack/cabinet)  
2.3 Universal Rear Mounting Brackets  
Figure 2-2 shows the rear bracket pair, and Figures 2-3 and 2-4 show the ServTray in its maximum and minimum extension  
positions.  
Figure 2-2. Rear bracket pair.  
NOTE: The lengths in Figures 2-3 and 2-4 are the depths measured between the front pole and rear pole inside a 4-post rack or  
cabinet, not the outside depth of the enclosure.  
45.3"  
(115.1 cm)  
Figure 2-3. The maximum depth of the unit.  
23.7"  
(60.2 cm)  
Figure 2-4. The minimum depth of the unit.  
Open rack  
post 2  
Open rack  
post 1  
ServTray  
Figure 2-5. ServTray installed on an open rack.  
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Chapter 3: Assembly and Installation  
3. Assembly and Installation  
1. Choose a proper position in the cabinet for the rack drawer.  
2. Using eight counter-sunk screws (included), attach the extensions (included with your ServTray kit) to both sides of the KVM  
switch module. See Figures 3-1 through 3-5. The wide-edged plastic extension should be on the top side (see Figure 3-5).  
Rear brackets  
Extensions  
Figure 3-1. Rear brackets and extensions.  
KVM module  
(4) counter-sunk  
screws  
Extensions  
Figure 3-2. Extensions and KVM module.  
Extension  
Switch module  
Figure 3-3. Attaching the extensions to one side of the KVM switch module.  
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ServTray  
Extension on side  
of switch module  
Switch module  
Figure 3-4. KVM switch module with extensions attached.  
NOTE: Unit may appear  
different based  
KVTS1UV  
on ordering options.  
The wide-edged  
plastic extension  
should be on the  
top side.  
Figure 3-5. Back view of module with extensions attached.  
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Chapter 3: Assembly and Installation  
3. Remove the safety stopper from the console drawer (see Figure 3-6). The safety stopper keeps the drawer from sliding out  
during transportation.  
Console drawer  
Safety stopper  
Figure 3-6. Locating and removing the safety stopper.  
WARNING: After the safety stopper is removed, the drawer may slide out when tilted. This could cause serious injury; keep the  
drawer assembly level to avoid this.  
4. Slide the rear bracket into both sides of the unit. Make sure that the two wheels with screws are inside the bracket’s track  
while sliding in the rear bracket. See Figure 3-7.  
ServTray  
Rear bracket  
Rear bracket  
Bracket track  
Figure 3-7. Install the rear bracket onto the ServTray KVM Tray’s extensions.  
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ServTray  
5. Use four 10-32 or 12-24 screws (not included) to fasten the console drawer onto the front brackets. (See Figure 3-8.) The metal  
brackets shown in the figure support the console’s rear side.  
Rear bracket  
Front bracket  
Front bracket  
Console drawer  
Figure 3-8. Securing the console drawer to the cabinet’s front brackets.  
6. Push the KVM switch module evenly towards the drawer. See Figure 3-9.  
Figure 3-9. Pushing the module towards the drawer.  
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Chapter 3: Assembly and Installation  
7. Slide out the console drawer. Push the KVM module evenly toward the drawer and secure both units using the attached  
thumbscrews. See Figure 3-10.  
Thumbscrews (permanently  
attached to the tray)  
KVM module  
Console drawer  
Figure 3-10. Securing the KVM module to the console drawer.  
8. Make sure the Centronics connectors on the KVM module and attached cable are firmly mated. See Figure 3-11.  
516" (8 mm)  
Centronics  
connector  
on cable  
Figure 3-11. Centronics connectors.  
9. Connect the power supply to the barrel connector on the KVM module.  
10. For operation, pull out the drawer from the 4-post rack or cabinet and latch it in the extended position. A locking mechanism  
locks the drawer when it’s pulled out, pushed in, or folded down. When not in use, push in the drawer, then fold down, lock,  
and secure the display.  
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ServTray  
11. Once the ServTray is installed in the 4-post rack or cabinet, you can connect it to a computer. The KVM module’s connectors  
attach to the KVM connectors on a PS/2 CPU via the 3-in-1 (PS/2, PS/2, VGA) Cable (included) or they connect to the HD15  
and keyboard/mouse connectors on a USB CPU via the 2-in-1 (USB, VGA) Cable (included). Both cables are shown in Figure  
3-12.  
3-in-1 Cable  
(included)  
This side connects to  
the computer/server.  
HD15 male  
connector  
HD15 female  
connector  
(2) 6-pin mini DIN  
male connectors  
(2) 6-pin mini DIN  
male connectors  
This side attaches to  
the ServTray unit’s  
KVM module.  
2-in-1 Cable  
(included)  
HD15 male  
connector  
HD15 female  
connector  
USB Type A  
connector  
USB Type B  
connector  
This side attaches to the  
ServTray unit’s KVM module  
This side connects to  
the computer/server.  
Figure 3-12. Cable for connecting the KVM module to a computer.  
NOTE: These cables are included only with the 1-Port VGA PS2/USB (KVT4S1UV) module.  
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Chapter 4: Operation  
4. Operation  
Once the ServTray is installed and connected to a PS/2 or USB CPU or ServSwitch, it’s ready for operation. Control the unit via the  
buttons on the LCD panel (labeled 1 and 2 in Figure 4-1) and the LCD panel power switch (labeled 3 in Figure 4-1). Monitor the  
status via the keyboard status indicators (labeled 4, 5, and 6 in Figure 4-1).  
3
1
2
1
2
6
4
5
Figure 4-1. The ServTray’s components.  
1. Use the LCD panel menu buttons (1 in Figure 4-1) to activate the OSD menu to set the LCD panel as an ordinary LCD montior.  
2. Use the LCD panel adjustment buttons (2 in Figure 4-1) to adjust settings for the LCD panel.  
3. Switch the power to the LCD panel on or off via the power switch (3 in Figure 4-1).  
4. Use the keyboard status indicators (Num Lock, Caps Lock, and Scroll Lock) to view status.  
• The Num Lock Key LED (labeled 4) shows the Keyboard Num Lock Status (on or off).  
• The Caps Lock Key LED (labeled 5) shows the Keyboard Caps Lock Status (on or off).  
• The Scroll Lock Key LED (labeled 6) shows the Keyboard Scroll Lock Status (on or off).  
5. Use the touch pad (see Figure 4-2) to simulate a wheel mouse. The touch pad’s area to the right side of the two small  
triangular marks is the simulated scroll area. Move your finger along this area to scroll up or down on the computer’s screen.  
The touch pad area enables you to move the cursor anywhere on your computer’s screen by sliding your finger along this area.  
Area for  
scroll wheel  
Area for  
touch pad  
Left button  
Right button  
Figure 4-2. Touch pad.  
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ServTray  
5. Troubleshooting  
5.1 Calling Black Box  
If you determine that your ServTray is malfunctioning, do not attempt to alter or repair the unit. It contains no user-serviceable  
parts. Contact Black Box Technical Support at 724-746-5500 or [email protected].  
Before you do, make a record of the history of the problem. We will be able to provide more efficient and accurate assistance  
if you have a complete description, including:  
• the nature and duration of the problem.  
• when the problem occurs.  
• the components involved in the problem.  
• any particular application that, when used, appears to create the problem or make it worse.  
5.2 Shipping and Packaging  
If you need to transport or ship your ServTray:  
• Package it carefully. We recommend that you use the original container.  
• If you are returning the unit, make sure you include everything you received with it. Before you ship for return or repair,  
contact Black Box to get a Return Authorization (RA) number.  
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Black Box Tech Support: FREE! Live. 24/7.  
Tech support the  
way it should be.  
Great tech support is just 20 seconds away at 724-746-5500 or blackbox.com.  
About Black Box  
Black Box Network Services is your source for more than 118,000 networking and infrastructure products. You’ll find everything  
from cabinets and racks and power and surge protection products to media converters and Ethernet switches all supported by  
free, live 24/7 Tech support available in 20 seconds or less.  
© Copyright 2010. All rights reserved.  
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