®
®
FEBRUARY 2009
KV2008A
NETWORK SERVICES
ServSwitch Wizard DVI DL
USER GUIDE
COMPUTER
KVM SPK USB1USB2 PWR
KB MS OSD UPG LCK
MODE
Wizard DVI DL
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
CUSTOMER
SUPPORT
INFORMATION
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
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Introduction
devices attached to the Wizard DVI DL can be switched
in unison between any of the connected systems, as
normal. However, you also have the option to mix your
peripherals between any of the systems, to suit your
The Wizard DVI DL also marks the debut of a significant
advance in USB keyboard and mouse switching. This
ensures that the full characteristics of the connected
Thank you for choosing the ServSwitch Wizard DVI DL
from Black Box. This compact unit allows a single
operator to control up to eight computer systems and
share peripherals among them in a very flexible manner.
current tasks. For instance, you could be creating emails keyboard and mouse are passed to every system.
The Wizard DVI DL benefits greatly from our long
history of success in KVM (Keyboard, Video and
Mouse) switching. As a result, it can reliably switch
multiple signals (including dual link digital video at up
to 330Mpixels per second) in a manner that is totally
transparent during operation. However, this unit
offers more than just straight switching between eight
systems. The KVM, speakers and two separate USB
on one system, listening to a soundtrack from another
while a third is sending documents to your printer and
a fourth performing another task with a different USB
peripheral. The on-screen menu or the Wizard DVI DL
front panel make it straightforward to control which
peripherals should connect to each system.
This supersedes the previous method of presenting
default identities to the systems, which did not allow
for specialized features present on either the keyboard
subject to the correct drivers being used on each
system, the Wizard DVI DL will faithfully represent the
special characteristics of your keyboard and mouse.
KVM
SPK
1
2
Multiple switching
The attached peripheral devices can be
switched collectively to any computer
system, or can be linked to separate
systems to achieve multiple tasks in
parallel. Multiple switching can be
controlled from the on screen menu or
using the front panel buttons.
True Emulation
Earlier USB KVM switches relied
Digital and analogue video
COMPUTER
KVM SPK USB1USB2 PWR
KB MS OSD UPG LCK
MODE
Each of the eight computer channels
has a DVI/I video connector which
allows either DVI digital or VGA
analogue signals to be input. At the
console connections, the Wizard
DVI DL uses separate DVI/D and
VGA connectors to allow the easy
attachment of either type of monitor,
or to permit dual connections to auto-
switching monitors that can operate
with either type of input.
Wizard DVI DL
upon standard keyboard and mouse
templates to inform each computer
system how to deal with the
connected peripherals. The Wizard
DVI DL succeeds in harvesting the true
identities of the connected keyboard
and mouse and presents those ‘real’
profiles concurrently to every system.
Thus, specialist keyboards and mice
can be fully supported.
ꢁ
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What is True Emulation?
True Emulation represents a significant breakthrough in sharing USB devices
between two or more computer systems. Until this point, the problem has been
how to create a USB switch that provides all of the following:
True Emulation
Mindful of the limitations associated with the
previous USB switching techniques, we set about
creating a more effective and elegant solution.
After a great deal of research and development,
True Emulation is the result.
USB
KEYBOARD
USB
MOUSE
OTHER USB
DEVICE
• Quick, transparent and reliable switching,
• Accurate representation of the connected USB keyboard and mouse,
• Switching control via the connected USB keyboard and/or mouse.
HOST
CONTROLLER
True Emulation allows the complete identity of
the keyboard and mouse to be copied and then
presented to all of the connected computers.
This means that any keyboard offering specialist
function keys or any mouse with extra features
will be fully supported at each computer. As with
the previous emulation method, the unselected
computers will continue to see the identities
of the keyboard and mouse, which means that
no enumeration is necessary when their link
becomes active once again. This not only helps
to speed up the rate of reconnection, but also
raises the reliability of switching because USB
links are at their most vulnerable during the
enumeration process.
The difficulty in achieving all of the above requirements has been due to the
complexity of the USB standard. This has led to various difficulties that have
spawned a number of possible solutions.
EMULATION
ENGINE
Enumerated USB switching
The earliest attempts to switch USB devices applied a relatively ‘hands off’
approach. Enumerated USB switches are the electronic equivalent of those old
mechanical KVM switches with a large knob on the front.
USB
HUB
USB
HUB
USB
HUB
USB
HUB
Enumerated switches are so called because a connected USB device will be
required to perform a full initiation (a process called Enumeration) every time it is
switched; just as if you had pulled out the plug and then reconnected it.
PC
1
PC
2
PC
3
PC
4
Enumerated switches simply pass all signals straight through between the USB
device and the computer, they do not attempt to interpret any data. For most
devices, this offers an advantage because the switch just leaves them to get on
with their jobs without any interference or any hit on performance. However, it
means that a USB keyboard or mouse cannot be used to control the switching
process - a quick and simple control method expected by most users. Reliability
of switching is also an issue that has plagued enumerated switches, especially
when used with certain USB devices and particular operating systems.
The emulated section of
the switch is shown in
blue and handles only the
keyboard and mouse.The
green enumerated section
of the switch handles other
USB devices and also uses
the USB hubs to link with
the computers.
True Emulation relies upon a high speed circuit,
called an Emulation Engine, to fully emulate
the USB device identities and also interpret
keyboard and mouse data streams. The result is
full support for KVM switching control via hotkey
presses or the third button/scroll wheel of a
mouse.
Emulated USB switching
The issues with interpreting the complex USB data streams and recreating (or
Emulating) the identity of attached USB devices were eventually solved, leading
to the creation of the Emulated USB switch.
True Emulation is not necessarily required by
other USB devices, which is why you will also
find two enumerated circuits within the Wizard
DVI DL (shown in green within the block diagram) alongside the True Emulation
feature (shown in blue). This allows those other USB devices to operate at
their highest speeds, without any intervention. The enumerated circuits benefit
greatly from the USB Hubs that are jointly used with the True Emulation system.
Because they interface directly and permanently with each computer, they help
to stabilise the dormant links, making errors during enumeration much less
likely.
A neat side effect of the technique used is that each computer can be fooled
into thinking that the USB device is permanently connected to it, even when
the device is switched to another computer. This means that the enumeration
process for the USB device takes place only once, during the first power
on. After that, a computer merely sees a dormant version of the USB device
whenever the device is actually connected to a different computer.
However, it remains a complex task to dynamically assume the identity of a USB
device, distribute it among the connected computers and maintain all of the
necessary signals, states and processes. Therefore, manufacturers have previously
relied upon a fixed keyboard and mouse profile that is declared to each
computer, regardless of the actual connected devices. This precluded the use of
any special keyboard or mouse features over and above the standard layouts.
The dual switching arrangement provides further flexibility because the True
Emulation and enumerated sections can be switched in unison or independently
of each other, as required. Thus, your various peripherals can operate with
different computers at the same time.
ꢂ
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Wizard DVI DL features - front and rear
The unit packs a great deal of functionality into a compact space. It occupies a
single 1U rack space and provides connectors at the rear face. The smart front
face features the control buttons and the operation indicators.
COMPUTER
KVM SPK USB1USB2 PWR
KB MS OSD UPG LCK
MODE
Wizard DVI DL
COMPUTER button
Press to change to
the next computer
channel.
Indicators
MODE button
Six of the ten indicators show basic input or mode status:
The remaining four indicators (KVM, SPK, USBꢀ, USBꢁ) show which
peripherals are switched to the current computer channel OR (as you
begin pressing the MODE button) the peripherals that will be switched
during the next press(es) of the COMPUTER button.
Press to determine
which peripherals
should be switched
to another computer
channel (will occur
• KB Keyboard data are being received from the user console.
• MS Mouse data are being received from the user console.
• OSD Indicates that the on screen display is currently active.
• UPG Indicates that the unit is currently in upgrade mode.
• LCK Not used.
The seven segment numeric display indicates the computer channel that
is currently active.
when the COMPUTER
button is pressed.
• PWR Power input indicator.
DVI-D
DVI-I
DVI-I
DVI-I
DVI-I
DVI-I
DVI-I
DVI-I
DVI-I
VGA
USER CONSOLE
USB 1
USB 2
5V
1
2
ON
4A
OPTIONS
8
7
6
5
4
3
2
1
INDOOR USE ONLY
Power input
The power supply
connects here.
User console
Connect DVI-D and/or VGA video leads, USB
keyboard and mouse, (up to) two other USB devices
plus optional speakers to these connectors.
Computer channels
Options port
This RS232 serial port can separately
support the following functions:
Each computer connects to one of these eight
channels via a DVI/I video connector, a USB
B-type connector and an audio 3.5mm jack
input.
• Synchronization - allows the actions of
two or more Wizard DVI DL switches
to be synchronized so that multiple
computers/video screens can be
switched and accessed.
• Upgrades - used to update the
internal firmware when necessary by
connecting to a computer.
ꢃ
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What’s in the box
ServSwitch DVI DL
Two ꢀ9” rack-
mount brackets
and four screws
CD-ROM
C
O
M
P
U
T
E
R
K
V
M
SPK
U
S
B
1
U
S
B
2
P
W
R
K
B
M
S
M
O
D
O
E
SD
U
PG
LC
K
Four self-adhesive
rubber feet
ꢁ0W power
adapter and
country- specific
power lead
W
i
z
a
r
d
D
V
I
D
L
What you may additionally need
Null modem serial cable
9-way D female to female
USB cable ꢀ.8m (type A to B)
Video cable DVI/I to VGA
Video cable DVI/D to DVI/D
Audio cable ꢁm
(ꢂ.ꢄmm stereo jacks)
ꢄ
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Installation
Mounting
The Wizard DVI DL unit offers two main mounting methods:
• Supplied four self-adhesive rubber feet
• Optional rack brackets
Rack brackets
The two optional brackets (plus four screws), allow
the unit to be secured within a standard 1U rack
slot.
Note: Both the Wizard DVI DL and its
power supply generate heat when in
operation and will become warm to the
touch. Do not enclose them or place them
in locations where air cannot circulate
to cool the equipment. Do not operate
the equipment in ambient temperatures
exceeding 40 degrees Centigrade. Do
not place the products in contact with
equipment whose surface temperature
exceeds 40 degrees Centigrade.
VGA
5V
4A
DVI-D
USER
INDOOR
1
CONSOLE
USB
ON
2
USB
USE
1
ONL
DVI-I
Y
DVI-I
2
DVI-I
OPTIONS
ꢅ
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Connections
Connections do not need to be carried out in the order given within this guide,
3 Keyboard and mouse: Attach the leads from your USB keyboard and
mouse to the specifically labelled USB sockets. The keyboard and
mouse will operate in any of the USB sockets, however, True
Emulation is not available on sockets labelled USB1 or USB2.
however, where possible connect the power in as a final step.
User console
The ports that make up the user console are where you attach the peripherals
that will be shared between the computer systems. Ensure that power is
disconnected from the Wizard DVI DL unit.
VGA
5V
Note: The unit’s True
Emulation feature
will read the full
characteristics of the
keyboard and mouse
and will present those
to each connected
computer concurrently.
This ensures that
DVI-D
4A
USER
INDOOR
1
CO
ON
2
To connect peripherals to the user console
1 Position your peripheral devices in the vicinity of the Wizard DVI DL unit such
that their cables will easily reach.
USB
NSO
LE
USE
1
ONL
Y
DVI-I
USB
2
2 Video monitor: The Wizard DVI DL supports both DVI digital and VGA
analogue video signals. Separate DVI and VGA ports are provided for the
user console connection and you can use either, or both, as required. Where
a computer provides analogue video, this will be routed through the VGA
port; when digital video is supplied, this will appear at the DVI/D port.
From USB keyboard
and mouse
specialist keyboards and
mice are fully supported.
Note: The Wizard DVI DL does not perform any conversions between digital
and analogue video signals. If a connected system provides only analogue
video, then no signal will be seen on the digital DVI/D output port, and vice
versa.
Attach the lead(s) from the video monitor to the appropriate port connector.
If your video monitor has dual capabilities then you can link it to both
connectors using appropriate leads.
4 Audio: Where required, connect the lead from your speakers to the audio
socket.
VGA
VGA
5V
5V
DVI-D
VGA analogue
video lead
DVI-D
4A
4A
USER
INDOOR
U
INDOOR
SER
1
CO
1
ON
2
C
USB
NSOLE
ON
USE
ON
SO
LE
USB
USE
1
ONL
DVI-I
1
ONL
Y
Y
USB
USB
2
2
From speakers
DVI/D digital
video lead
ꢆ
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Computer systems
Power in connection
Each computer system is connected to the Wizard DVI DL unit using up to three
cables.
The Wizard DVI DL unit is supplied with a standard 20W power adapter. There is
no on/off switch on the unit, so operation begins as soon as a power adapter is
connected.
To connect a computer system
To connect the power supply
1 Attach the output lead from the power
adapter to the 5V socket on the rear panel
1 Ensure that power is disconnected from the Wizard DVI DL unit and the
system to be connected.
2 Use a DVI cable or a VGA to DVI/I conversion cable (if using analogue
signals) to link the video output of the computer’s graphic port to the DVI/I
port of the required channel on the rear of the unit.
of the unit.
VGA
5V
4A
DVI-I
U
INDOOR
1
ON
2
US
USE
ONL
Y
DVI-I
2
From the USB port
on the computer
1
OPTIONS
2 Connect the IEC connector of the supplied country-specific power lead to
the socket of the power adapter.
From the video port
on the computer
From the speaker port
on the computer
3 Use a USB cable (type-A to type-B) to link a USB port on the computer
system to the USB port of the required channel on the rear of the unit.
4 If required, use a stereo audio link cable (3.5mm jacks at either end) to link
the speaker port on the computer system to the audio port of the required
channel on the rear of the unit.
3 Connect the power lead to a nearby main supply socket.
Note: Both the unit and its power supply generate heat when in operation and
will become warm to the touch. Do not enclose them or place them locations
where air cannot circulate to cool the equipment. Do not operate the equipment
in ambient temperatures exceeding 40 degrees Centigrade. Do not place the
products in contact with equipment whose surface temperature exceeds 40
degrees Centigrade.
9
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Multiple video head connections
As standard the Wizard DVI DL allows you to switch dual
monitors: one digital and one analogue. However, in cases where
two digital monitors are required, you can operate two Wizard
DVI DL units in a synchronized manner. This type of operation
is usually required where each computer is fitted with multiple
video cards or video cards with multiple video heads.
Whenever a Wizard DVI DL channel is switched, it sends an
RS232 command out on the serial interface (marked OPTIONS
on the rear panel). An Wizard DVI DL will switch its channel
if it receives the same command on the serial interface.
Consequently, by linking the serial interfaces, a master unit may
be made to automatically switch one or more slave units as
shown in the diagram.
Slave Wizard DVI DL
DVI-D
DVI-I
DVI-I
DVI-I
DVI-I
DVI-I
DVI-I
DVI-I
DVI-I
VGA
USER CONSOLE
USB
1
USB 2
5V
1
2
ON
4A
OPTIONS
8
7
6
5
4
3
2
1
INDOOR USE ONLY
Serial synchronization cable
It should be noted that the synchronization cable deliberately
does not have the transmit pin of the Slave End connector linked
to the receive pin of the Master End connector. To do so would
cause the Slave unit to be able to switch the Master unit. This
would setup an endless cyclical switching sequence that would
prevent both devices from operating correctly. For more details
about the serial synchronization cables, see Appendix 2.
Master Wizard DVI DL
DVI-D
DVI-I
DVI-I
DVI-I
DVI-I
DVI-I
DVI-I
DVI-I
DVI-I
VGA
USER CONSOLE
USB USB
1
2
5V
1
2
ON
4A
OPTIONS
8
7
6
5
4
3
2
1
INDOOR USE ONLY
Slave monitor
Master monitor
Computers fitted
with dual video
heads
ꢀ0
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Configuration
Configuration menus
The configuration menus allow you to determine numerous aspects of the
Wizard DVI DL capabilities.
Hotkeys
Note:
To access the configuration menu
and
1 If the main menu is not already displayed, press and hold
and then
avoid clashes with other devices or software. If you change the hotkeys,
press using a keyboard attached to the keyboard USB port of the Wizard
DVI DL user console.
remember to use the new ones in place of
the instructions in this guide.
and
when following
The selection menu will be displayed:
SERVSWITCH WIZARD DVI DL
Switching icons show
which peripherals are,
or will be, connected
to which computer(s)
Computer
Port
01
02
03
04
05
06
07
08
Computer 01
Computer 02
Computer 03
Computer 04
Computer 05
Computer 06
Computer 07
Computer 08
12
Default names for
each computer
channel
Channel numbers
Note: You can also display the main menu by pressing the COMPUTER
button for five seconds.
Switching Mode
SPK
KVM
1
2
Switching mode
bar
F1–More menus
F3–Find
Tab–Cycle Mode
Esc–Quit
Configuration menus layout
2 Press
To display the Configuration Menu:
The menu options are arranged as shown here:
SERVSWITCH WIZARD DVI DL
Configuration Menu
Functions
Global Preferences
Setup Options
Configuration Menu
Functions
Reset to Factory Defaults
Global Preferences
Mouse Switching
OSD Colour
Default Mode
Reminder Banner
OSD Dwell Time
Edit Computer List
EDID Options
Setup Options
Language
Hotkeys
Edit Computer List
EDID Options
EDID Source
EDID Refresh
Enter–Select
Esc–Quit
Firmware version: 1.00.01
For a description of each option within the Configuration menus, see
Appendix 1 for more details.
3 Use the
and
keys to highlight an option, then press
to select.
ꢀꢀ
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General configuration
Changing hotkeys
Editing the computer list
To change the hotkeys
To create/edit computer entries
Wizard DVI DL units use
and
as their standard hotkeys. These can be
changed if they clash with other software or hardware within the installation.
2 Highlight ‘Edit Computer List’ and press
will be displayed.
. The ‘Edit Computer List’ menu
SERVSWITCH WIZARD DVI DL
2 Highlight ‘Setup Options’ and press
.
Edit Computer List
3 Highlight ‘Hotkeys’ and press
to select the required hotkey
Computer 01
Computer 02
Computer 03
Computer 04
Computer 05
Computer 06
Computer 07
Computer 08
Ins–Add
01
02
03
04
05
06
07
combination. The options are: CRTL+ALT, CTRL+SHIFT, ALT+SHIFT, ALT GR,
LEFT ALT+RIGHT ALT, LEFT CTRL+LEFT ALT or RIGHT CTRL+RIGHT ALT.
4 Press
to return to the ‘Configuration Menu’.
08
Del–Delete
Enter–Edit
–Select
Esc–Quit
F3–Find
3 Either:
• Create a new computer entry – Press
• Edit an existing computer entry – Highlight a computer name and press
. Press (Backspace) to delete existing characters and enter the
and enter a new name, or
required new name (up to 16 characters).
Note: Avoid creating two names for the same computer channel.
4 Press
and the cursor will move to the computer channel column on the
right side. Change or enter the channel address of the computer as required.
5 When the channel address is complete, press
.
6 When all settings have been made, press
return to the ‘Configuration Menu’.
to save and exit. Press
to
ꢀꢁ
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The reminder banner
As many computer screen layouts can
appear very similar, the Wizard DVI DL
provides a reminder banner option that
indicates which computer channel you
Computer
Computer 01
Port
01
12
are currently viewing. The banner is displayed at the top of the screen for an
adjustable interval between one and five seconds (it can also be disabled). You
can:
• Change the overall color scheme,
• Change the dwell time for the banner, or
• Disable the banner.
To change banner colors or disable the banner
1 Select the on-screen menu in one of two ways:
• By simultaneously pressing and then releasing
, or
• By pressing the middle and right buttons of a three button mouse.
2 Press
to select ‘More menus’.
3 Highlight the ‘Global Preferences’ option and press
4 Select the required option:
to select.
• To disable the banner – highlight ‘Reminder Banner’ and press
until ‘DISABLED’ is shown.
• To change colors – highlight ‘OSD Color’ and press
until the desired color combination is displayed.
repeatedly
5 Press
to save the settings. Press
twice more to return to the computer
channel and view your changes.
To change dwell time for the banner
1 Select the on-screen menu in one of two ways:
• By simultaneously pressing and then releasing
, or
• By pressing the middle and right buttons of a three button mouse.
2 Press
to select ‘More menus’.
3 Highlight the ‘OSD Dwell Time’ option and press
repeatedly until the
required time is shown is displayed (between 1 and 5 seconds).
4 Press
to save the settings. Press
twice more to return to the computer
channel and view your changes.
ꢀꢂ
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Performing upgrades
4 - Invoke upgrade mode
The Wizard DVI DL unit is fully upgradeable via flash upgrade. Such upgrades
While powering on or when already powered: Press and hold the
COMPUTER and MODE buttons (for up to ten seconds) until the numeric
indicator shows ‘U’. The UPG indicator should also illuminate to show that
the Wizard DVI DL is ready to be upgraded.
require a Windows-based computer system to be linked via the OPTIONS port.
Items required to perform an upgrade
• A Windows-based upgrade computer with an RS232 serial port.
5 - Run the KVM Firmware Uploader utility
• The latest version of the KVM Firmware Uploader and firmware files for the
Wizard DVI DL - contact Black Box technical support.
From that folder, select the KVMUploader icon to run the upgrade utility.
The KVM Firmware Uploader dialog will be displayed:
To use the KVM Firmware Uploader utility
1 - Obtain and run the KVM Firmware Uploader.
Download the latest Wizard DVI DL KVM Firmware Uploader (contact Black
Box technical support) and install it on a Windows-based upgrade computer
that will be connected to the Wizard DVI DL unit. The files are supplied as a
compressed ZIP file. Decompress the ZIP file with an appropriate tool such as
the upgrade computer.
2 - Power off the Wizard DVI DL
Remove the power supply plug from the rear panel of the unit.
3 - Connect the upgrade computer to the Wizard DVI DL
Connect the serial port of the upgrade computer to the OPTIONS port on the
rear panel of the unit using a null modem serial upgrade cable.
DVI-I
DVI-I
1
6 - Query the Wizard DVI DL
OPTIONS
Click the Query Unit button to confirm that communication is possible with
the Wizard DVI DL and to establish its firmware details. If successful, the
‘Unit connected’ field should show the name of the Wizard DVI DL unit and
the current firmware will also be listed.
If the application cannot contact the Wizard DVI DL, re-check the connection
cable and click the Advanced... button to check that the correct serial port
is being used. Change the serial port within the Advanced... section, if
necessary.
There is no need to adjust the computer’s serial port settings as the
application will do this automatically.
continued
ꢀꢃ
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7 - Select the upgrade file to be used
Issues to consider when performing flash upgrades
From the main KVM Firmware Uploader dialog, click the Browse... button
and select the upgrade file:
The upgrade program rewrites the internal firmware code. If the upgrade
process is interrupted then the unit will have invalid code and will not be able
to operate. It is therefore good practice to ensure that the upgrade process
is always fully completed. A partial or failed upgrade may be rectified by
performing another upgrade. If the upgrade process is interrupted accidentally
then you should press and release the front panel reset button without re-
powering the unit.
DVIDL_xxx.txt
where xxx is the firmware version.
The upgrade file details will be displayed within the dialog.
IMPORTANT: Check that the ‘Intended Target Units’ field matches the
‘Unit Connected’ field. If these fields do not match then you may have
an incorrect upgrade file, check with Black Box technical support before
proceeding. Check also that the ‘New firmware version’ is greater than the
‘Current firmware version’.
WARNING: Running faulty or partially upgraded code may have unpredictable
results and may damage your Wizard DVI DL or computing equipment.
Check that the
‘Intended Target
Units’ field
matches the ‘Unit
Connected’ field.
Check also that
the ‘New firmware
version’ is greater
than the ‘Current
firmware version’.
8 - Commence the upgrade
To begin the upgrade process, click the Upload Now button. The progress
will be shown within the dialog. Should you decide not to continue with
the upload at any stage, click the Abort button; response to this is usually
immediate, however, during an erase command, the upload will not be
aborted until the erase is complete (this may take a few seconds).
9 - Cycle the power
Disconnect the power. When the power is re-applied the Wizard DVI DL will
operate using the new firmware.
ꢀꢄ
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Operation
Selecting a computer
To select a computer using the on-screen menu
There are four main ways to switch the common peripherals to specific
computer channels:
1 Select the on-screen menu in one of two ways:
• Simultaneously press and then release
, or
• Using the on-screen menu
• Press the middle and right buttons of a three button mouse.
Note: The mouse switching option is usable only if the ‘Mouse
The Selection menu will be displayed:
SERVSWITCH WIZARD DVI DL
Switching icons show
Note: When first powered on, the on-screen menu will be displayed, and the
front panel indicator will show a dash (-) to signify that no channel is selected.
Computer
Port
01
02
03
04
05
06
07
08
which peripherals are,
or will be, connected
to which computer(s)
Computer 01
Computer 02
Computer 03
Computer 04
Computer 05
Computer 06
Computer 07
Computer 08
12
Default names for
each computer
channel
Channel
numbers
Switching Mode
SPK
KVM
1
2
Switching mode
bar
F1–More menus
F3–Find
Tab–Cycle Mode
Esc–Quit
2 Optional: If you need to selectively switch some of your peripherals, use the
tab key to change the switching mode:
Will switch all peripherals together
KVM
KVM
KVM
KVM
KVM
KVM
SPK
SPK
SPK
SPK
SPK
SPK
1
1
1
1
1
1
2
2
2
2
2
2
Will switch keyboard, video, mouse and speakers
Will switch only the keyboard, video and mouse
Will switch only the speakers
Whenever the Keyboard, Video and Mouse (KVM) are
switched (either as a separate group or together with other
peripherals), the on-screen menu will disappear as the new
computer channel is displayed. For all other peripheral
switching, the on-screen menu will remain displayed - press
the ESC button to remove the menu from the screen.
Will switch only USB peripheral ꢀ
Will switch only USB peripheral ꢁ
3 Use the
the required computer name.
4 Press to switch the chosen peripherals to the highlighted computer channel.
and
keys (or the scroll wheel of an IntelliMouse) to highlight
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To select a computer using the front panel
To select a computer using the mouse buttons
The front panel allows you to determine how the various peripherals are
switched to one or more computer channels.
Using the mouse buttons, you can quickly switch the keyboard, video monitor,
mouse and speakers to any computer channel. The USB 1 and USB 2 peripherals
remain at their current channel when this method is used.
Indicates the number
of the currently
The KVM, SPK, USBꢀ, and USBꢁ indicators show which
peripherals are switched to the current computer
channel OR (as you begin pressing the MODE button)
the peripherals that will be switched during the next
press(es) of the COMPUTER button.
selected computer
To select a computer using solely mouse buttons
Note: This procedure works only with three-button or IntelliMouse devices and
only if the ‘Mouse Switching’ option is been enabled.
1 Hold down the middle button (or scroll wheel) of the mouse.
COMPUTER
KVM SPK USB1 USB2 PWR
MODE
Use this button to
choose the next
required computer
Use this button
to choose which
peripherals will
be switched
2 Click the left mouse button to select the next computer channel. When the
correct channel is reached, release the middle button.
KB
MS OSD UPG LCK
Depending on the switching mode that has been previously determined
using either the on-screen menu or the front panel buttons, the KVM, audio
and/or USB peripherals will be switched to the chosen channel.
1 Optional: If you need to selectively switch some of your peripherals, press
the MODE button repeatedly to change the switching mode:
To select a computer using mouse buttons and on-screen menu
1 Select the on-screen menu by pressing the middle and right buttons of a
three button mouse.
KVM SPK USB1 USB2
MODE
MODE
MODE
MODE
MODE
Will switch all peripherals together
Will switch keyboard, video, mouse and speakers
Will switch only the keyboard, video and mouse
Will switch only the speakers
2 Use the scroll wheel to highlight the required computer channel.
3 Then, either:
• Select the channel - press the left mouse button.
• Escape without selecting a channel – press the right mouse button.
Will switch only USB peripheral ꢀ
Depending on the switching mode that has been previously determined
using either the on-screen menu or the front panel buttons, the KVM, audio
and/or USB peripherals will be switched to the chosen channel.
Will switch only USB peripheral ꢁ
Note: If an indicator flashes, it signifies that its respective peripheral is
currently switched to another computer channel.
continued
2 Press the COMPUTER button repeatedly to select the required computer
channel.
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To select a computer using hotkeys
Using hotkey combinations, you can quickly switch the keyboard, video monitor,
mouse and speakers and USB peripherals to any computer channel.
There are two mains ways to use hotkeys: Standard and Additional.
Standard hotkey press combinations
Additional hotkey press combinations
The standard hotkey press combinations allow you to change channels with the
minimum of keypresses:
In addition to the standard hotkey press combinations (shown left), you can also
add additional keypresses in order to determine which peripherals are switched:
1 Simultaneously press and hold
and
.
1 Simultaneously press and hold
2 Press and release a command key:
A to switch all peripherals
and
.
2 While still holding and
, press the number key of the required
channel address, then release all of the keys.
Note: The numbers on your keyboard’s numeric keypad are not valid, use
only the numeral keys above the QWERTY section.
K to switch only the keyboard, video and mouse
S to switch only the speakers
Depending on the switching mode that has been previously determined
using either the on-screen menu or the front panel buttons, the KVM, audio
and/or USB peripherals will be switched to the chosen channel.
U to switch only USB1 and USB2
3 Press and release the required channel number (1 to 8 using only the keys
above the QWERTY section).
The range of standard hotkey combinations are as follows:
4 Release
and
.
Note: If your hotkeys have been changed, substitute them for
the examples given here.
and
in
The appropriate peripherals will change to the chosen channel.
Note: Regardless of which peripherals were switched, the front panel
indicators will continue to show the switching mode that was last
determined using either the on-screen menu or the front panel switches.
Selects channel 1
Selects channel 2
•
•
•
•
What are hotkeys?
The
and
keys when pressed in combination are called ‘hotkeys’ and
Selects channel 8
Blanks the video
Selects the next channel
they signal to the Wizard DVI DL that you wish to control it, rather than the
computer. However, if these particular hotkeys clash with another device or
program, you can change them to a different combination within the Setup
Options menu.
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Further information
BlackBox subsidiary contact details
This chapter contains a variety of information, including the following:
• Getting assistance and subsidiary contact details
• Appendices
Country
Web Site/Email
Phone
Fax
724-746-5500
724-746-0746
Austria
+43 1 256 98 56
+32 2 725 85 50
+43 1 256 98 56
+32 2 725 92 12
• Warranty
Belgium
Denmark
Finland
France
+45 56 63 30 10
+35 201 888 800
+33 1 45 606 717
+45 56 65 08 05
+35 201 888 808
+33 1 45 606 747
Getting assistance
If you are still experiencing problems after checking the list of solutions in the
Troubleshooting section then we provide a number of other solutions:
www.blackbox.fi
tuki@blackbox.fi
• Email
in the US:
in the UK:
Germany
Italy
+49 811 5541 110 +49 811 5541 499
+39 02 27 404 700 +39 02 27 400 219
• Phone
in the US:
in the UK:
ꢆꢁꢃ-ꢆꢃꢅ-ꢄꢄ00
+ꢃꢃ (0)ꢀꢀ8 9ꢅꢄ ꢅ000
Netherlands
Norway
Spain
+31 30 241 7799
+47 55 300 710
+34 9162590732
+46 8 44 55 890
+41 55 451 70 71
+31 30 241 4746
+47 55 300 701
+34 916239784
+46 08 38 04 30
+41 55 451 70 75
Sweden
Switzerland
UK
+44 118 965 6000 +44 118 965 6001
Ireland
+353 1 662 2466
+353 1 662 2477
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Appendix 1 – Configuration menus
The Wizard DVI DL configuration menus allow a range of settings to be made
both to the installation as a whole and to parts of the system accessed by each
user.
To access the configuration menus
1 Select the on-screen main menu in one of two ways:
• By simultaneously pressing and then releasing
• By pressing the middle and right buttons of a three button mouse.
2 Press to select ‘More menus’.
3 Use the following keys:
and to highlight an option.
, or
to select an option.
The following items and menus are available in the Configuration menu:
SERVSWITCH WIZARD DVI DL
Configuration Menu
Functions
Global Preferences
Setup Options
to change option values.
to quit and save the changes.
Edit Computer List
EDID Options
Enter–Select
Esc–Quit
Firmware version: 1.00.01
Menu map
Configuration Menu
Functions
Reset to Factory Defaults
Global Preferences
Mouse Switching
OSD Colour
Default Mode
Reminder Banner
OSD Dwell Time
Setup Options
Language
Hotkeys
Edit Computer List
EDID Options
EDID Source
EDID Refresh
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Functions
The Functions menu contains the Reset
SERVSWITCH WIZARD DVI DL
Functions
Reset to Factory Defaults
To get here
1 Press
to Factory Defaults option.
(hotkeys can change).
to select ‘More menus’.
2 Press
3 Select ‘Functions’.
Enter–Run Function
–Up –Down
Reset to Factory Defaults
Returns all key settings within the Wizard DVI DL to their original states.
WARNING: This function will clear all stored computer names.
When this option is selected, you must press the F7 key to confirm the action. The
internal data will be rewritten and a completion message displayed after a short
period.
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Global Preferences
SERVSWITCH WIZARD DVI DL
The Global Preferences menu contains
a collection of settings that affect
various aspects of operation.
To get here
1 Press
Global Preferences
(hotkeys can change).
to select ‘More menus’.
Mouse Switching:
OSD Colour:
Default Mode:
Reminder Banner:
OSD Dwell Time:
ENABLED
SCHEME 1
ALL
2 Press
3 Select ‘Global Preferences’.
ENABLED
2 SECONDS
Space–Toggle
–Up –Down
Esc–Quit
Mouse Switching
Default Mode
Settings: ENABLED, DISABLED
Settings: ALL, KVM + SPK, KVM ONLY, SPK ONLY, USB1 ONLY, USB2 ONLY
The computer channel can be switched using a three button mouse or
IntelliMouse. Pressing the central button or wheel button together with the left
hand mouse button will cause the unit to switch to the next available computer.
When mouse switching is enabled the central mouse button or wheel mouse
button is allocated to control the Wizard DVI DL and is not therefore available
for use by computer applications. If you want to use the central mouse button
within your applications you will need to disable mouse switching. The rotation
action of an IntelliMouse wheel is not affected and is always available to the
computer application.
Determines which peripheral switching mode should be offered as standard.
Regardless of the default mode that is set, during use you can always change
the switching mode using either the TAB key (in the on-screen menu) or the
MODE button (on the front panel). Note: The Default Mode setting affects
switching controlled by the on-screen menu and front panel only. If you use the
mouse or hotkeys to effect switching then both the KVM and Speakers will be
switched as usual.
Reminder Banner
Settings: ENABLED, DISABLED
OSD Colour
When the reminder banner is enabled, the name of the currently selected
computer will appear in a small reminder banner which is displayed for a
momentary period defined by the ’OSD Dwell Time’ setting.
Settings: SCHEME 1, SCHEME 2, SCHEME 3, SCHEME 4
As you toggle between these options you will see the color of the menu change
to show the selected scheme. The menu schemes have been specially chosen
to provide a high contrast with the colors that you would normally see on a
computer screen. This setting also affects the color of the reminder banner.
OSD Dwell Time
Settings: 1, 2, 3, 5 SECONDS
After a successful computer channel change, the unit will display a confirmation
message for a few seconds. The length of time that this confirmation message
dwells on the screen may be changed.
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Setup Options
SERVSWITCH WIZARD DVI DL
Setup options consist of key settings
that are normally made only during the
initial installation stage.
To get here
1 Press
Setup Options
(hotkeys can change).
to select ‘More menus’.
Language:
ENGLISH
CTRL+ALT
Hotkeys:
2 Press
3 Select ‘Setup Options’.
Space–Toggle
–Up –Down
Esc–Quit
Language
Settings: ENGLISH, FRENCH, GERMAN, SWEDISH
This option specifies the language that is used for the on-screen menu and the
keyboard layout that is assumed for the keyboard. When the French option is
selected the keyboard is assumed to have an AZERTY format. When the English,
German and Swedish options are selected the keyboard is assumed to have a
QWERTY format. The new language settings are enabled when you quit from
the SETUP OPTIONS menu. The language option only affects the way that the
Wizard DVI DL interprets the keyboard keys, it does not affect the way that the
computers interpret the keyboard. It is advisable to avoid setting a language that
you do not understand as all the menus will change to use the new language
and you may have difficulty reselecting your original language.
Hotkeys
Settings: CRTL+ALT, CTRL+SHIFT, ALT+SHIFT, ALT GR, L+R ALT, L CTRL+ALT,
R CTRL+ALT
The keyboard hotkeys are special combinations of keys that, when used
together with certain keyboard “command keys”, perform special Wizard DVI
DL functions. For example, pressing the hotkeys together with the “M” key
will cause the on-screen menu to be displayed on your monitor. Other hotkey
combinations allow you to query which computer you are connected to and
to move the on-screen menu around the screen. You can also use the hotkeys
together with the channel number to select a particular connected computer.
ꢁꢂ
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Edit Computer List
EDID Options
This option allows you to alter, insert
or remove entries within the list of
computers. For each entry you can edit
the name and also change the channel
number, if necessary.
SERVSWITCH WIZARD DVI DL
The options within this section are
related to the Extended Display
Identification Data features supported
by the Wizard DVI DL. EDID is an
industry standard format that allows
computer systems to be informed of
the capabilities of the video monitor
connected to them.
SERVSWITCH WIZARD DVI DL
Edit Computer List
EDID Options
Computer 01
Computer 02
Computer 03
Computer 04
Computer 05
Computer 06
Computer 07
Computer 08
Ins–Add
01
02
03
04
05
06
07
EDID Source:
EDID Refresh:
AUTO
AT START
To edit or create an entry
1 Highlight the ‘Edit Computer List’
option and press
2 Either:
• Create a new computer entry
08
.
Del–Delete
EDID Source
Settings: AUTO, DVI, VGA
F7–Refresh EDID
Space–Toggle
–Up –Down
Enter–Edit
–Select
Esc–Quit
F3–Find
Esc–Quit
Determines which monitor connected
to the user console should be
interrogated to discover its capabilities. AUTO first interrogates the DVI port and,
if no EDID data are available, then moves to the VGA port. If the VGA port also
fails to provide information then a set of default values will be used. The DVI
and VGA settings force the unit to interrogate only those monitors respectively.
– Press
and enter a new
name, or
• Edit an existing computer entry – Highlight a computer name and press
. Press (Backspace) to delete existing characters and enter the
required new name (up to 16 characters).
Note: Avoid creating two names for the same computer channel.
EDID Refresh
Settings: AT START, DISABLED
3 Press
and the cursor will move to the computer channel column on the
right side. Change or enter the channel address of the computer as required.
AT START sets the Wizard DVI DL to read EDID information from the selected
source at power up. When DISABLED, no new EDID data is sought and existing
information will be used. When viewing this menu, you can press F7 to discover
EDID information from the chosen source immediately.
To get here
1 Press
(hotkeys can change).
to select ‘More menus’.
2 Press
3 Select ‘Edit Computer List’.
To get here
1 Press
(hotkeys can change).
to select ‘More menus’.
2 Press
3 Select ‘EDID Options’.
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Appendix 2 – Cable specifications
Multi-head synchronization cable
RS232 serial flash upgrade (null modem) cable
9pin D-type female
9pin D-type female
MASTER end
SLAVE end
9pin D-type male
9pin D-type male
RXD
TXD
DTR
DSR
DCD
GND
RTS
2
3
4
6
1
5
7
8
2
3
4
6
1
5
7
8
RXD
TXD
DTR
DSR
DCD
GND
RTS
Use this cable when two
Wizard DVI DL devices are
being synchronized.
CTS
CTS
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Safety information
• For use in dry, oil free indoor environments only.
• Both the Wizard DVI DL and its power supply generate heat when in
operation and will become warm to the touch. Do not enclose them or
place them locations where air cannot circulate to cool the equipment. Do
not operate the equipment in ambient temperatures exceeding 40 degrees
Centigrade. Do not place the products in contact with equipment whose
surface temperature exceeds 40 degrees Centigrade.
• Warning - live parts contained within power adapter.
• No user serviceable parts within power adapter - do not dismantle.
• Plug the power adapter into a socket outlet close to the module that it is
powering.
• Replace the power adapter with a manufacturer approved type only.
• Do not use the power adapter if the power adapter case becomes damaged,
cracked or broken or if you suspect that it is not operating properly.
• If you use a power extension cord with the Wizard DVI DL, make sure the
total ampere rating of the devices plugged into the extension cord does
not exceed the cord’s ampere rating. Also, make sure that the total ampere
rating of all the devices plugged into the wall outlet does not exceed the
wall outlet’s ampere rating.
• Do not attempt to service the Wizard DVI DL yourself.
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Radio Frequency Energy
All interface cables used with this equipment must be shielded in order to
maintain compliance with radio frequency energy emission regulations and
ensure a suitably high level of immunity to electromagnetic disturbances.
European EMC directive 89/336/EEC
FCC Compliance Statement (United States)
This equipment has been tested and found to comply with the limits for a class
A computing device in accordance with the specifications in the European
standard EN55022. These limits are designed to provide reasonable protection
against harmful interference. This equipment generates, uses and can radiate
radio frequency energy and if not installed and used in accordance with the
instructions may cause harmful interference to radio or television reception.
However, there is no guarantee that harmful interference will not occur in a
particular installation. If this equipment does cause interference to radio or
television reception, which can be determined by turning the equipment on
and off, the user is encouraged to correct the interference with one or more
of the following measures: (a) Reorient or relocate the receiving antenna. (b)
Increase the separation between the equipment and the receiver. (c) Connect
the equipment to an outlet on a circuit different from that to which the receiver
is connected. (d) Consult the supplier or an experienced radio/TV technician for
help.
This equipment generates, uses and can radiate radio frequency energy
and if not installed and used properly, that is, in strict accordance with the
manufacturer’s instructions, may cause interference to radio communication.
It has been tested and found to comply with the limits for a class A computing
device in accordance with the specifications in Subpart J of part 15 of FCC rules,
which are designed to provide reasonable protection against such interference
when the equipment is operated in a commercial environment. Operation of this
equipment in a residential area may cause interference, in which case the user at
his own expense will be required to take whatever measures may be necessary
to correct the interference. Changes or modifications not expressly approved by
the manufacturer could void the user’s authority to operate the equipment.
Canadian Department of Communications RFI statement
This equipment does not exceed the class A limits for radio noise emissions from
digital apparatus set out in the radio interference regulations of the Canadian
Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant
les limites applicables aux appareils numériques de la classe A prescrites dans
le règlement sur le brouillage radioélectriques publié par le ministère des
Communications du Canada.
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Normas Oficiales Mexicanas (NOM) electrical
safety statement
Instrucciones de seguridad
1 Todas las instrucciones de seguridad y operación deberán ser leídas antes de
que el aparato eléctrico sea operado.
15 En caso de existir, una antena externa deberá ser localizada lejos de las
lineas de energia.
16 El cable de corriente deberá ser desconectado del cuando el equipo no sea
usado por un largo periodo de tiempo.
2 Las instrucciones de seguridad y operación deberán ser guardadas para
referencia futura.
17 Cuidado debe ser tomado de tal manera que objectos liquidos no sean
derramados sobre la cubierta u orificios de ventilación.
3 Todas las advertencias en el aparato eléctrico y en sus instrucciones de
operación deben ser respetadas.
18 Servicio por personal calificado deberá ser provisto cuando:
A: El cable de poder o el contacto ha sido dañado; u
B: Objectos han caído o líquido ha sido derramado dentro del aparato; o
C: El aparato ha sido expuesto a la lluvia; o
4 Todas las instrucciones de operación y uso deben ser seguidas.
5 El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca
de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc.
6 El aparato eléctrico debe ser usado únicamente con carritos o pedestales
que sean recomendados por el fabricante.
D: El aparato parece no operar normalmente o muestra un cambio en su
desempeño; o
7 El aparato eléctrico debe ser montado a la pared o al techo sólo como sea
recomendado por el fabricante.
E: El aparato ha sido tirado o su cubierta ha sido dañada.
8 Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más
allá a lo descrito en las instrucciones de operación. Todo otro servicio deberá
ser referido a personal de servicio calificado.
9 El aparato eléctrico debe ser situado de tal manera que su posición no
interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá,
alfombra o superficie similar puede bloquea la ventilación, no se debe
colocar en libreros o gabinetes que impidan el flujo de aire por los orificios
de ventilación.
10 El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor
como radiadores, registros de calor, estufas u otros aparatos (incluyendo
amplificadores) que producen calor.
11 El aparato eléctrico deberá ser connectado a una fuente de poder sólo
del tipo descrito en el instructivo de operación, o como se indique en el
aparato.
12 Precaución debe ser tomada de tal manera que la tierra fisica y la
polarización del equipo no sea eliminada.
13 Los cables de la fuente de poder deben ser guiados de tal manera que
no sean pisados ni pellizcados por objetos colocados sobre o contra ellos,
poniendo particular atención a los contactos y receptáculos donde salen del
aparato.
14 El equipo eléctrico debe ser limpiado únicamente de acuerdo a las
recomendaciones del fabricante.
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© 2009 Black Box Corporation
All trademarks are acknowledged.
Black Box Corporation,
1000 Park Drive,
Lawrence,
PA 15055-1018,
United States of America
Tel: +1-724-746-5500
Fax: +1-724-746-0746
Documentation by:
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Index
F
M
S
U
A
Firmware
Mounting 6
Mouse
connection 7
Multiple video head
connections 10
Selecting
computers 16
Setup options
menu 23
Speakers
connection 7
Switching 16
Upgrade
cable 25
firmware 14
USB
USB device
connection 8
USB switching
emulation 3
enumeration 3
Audio
connection 7
upgrade 14
Front panel
switching 17
Functions
B
Brackets
fitting 6
menu 21
G
O
C
Global preferences
menu 22
Operation 16
Computer
connection 9
ports 4
selecting 16
Configuration 11
menus 20
Connections 7
H
P
Host computer
connection 9
Hotkeys
changing 12
Parts
V
Peripherals
connecting 7
T
Video port
connection 7
Troubleshooting 19
W
R
I
Warranty 26
Indicators 4
E
K
EDID Options
menu 24
Edit Computer List
menu 24
Keyboard
connection 7
KVM 2
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