Black Box Computer Hardware ServSwitch DKM FX User Manual
ACX048  
ACX080  
ACX160  
ACX288  
ACXIO8-C  
ACXIO8-SM ACXSFPC  
ACXIO8-SPF ACXSFPS  
ACX288-CTL ACX080-PS  
ACX160-PS  
ACX288-PS  
™
ServSwitch DKM FX  
Provides flexible and super-fast crosspoint  
switching of Full HD video in KVM enterprises.  
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)  
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax  
724-746-0746 • Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence,  
PA 15055-1018 • Web site: www.blackbox.com • E-mail: [email protected]  
Customer  
Support  
Information  
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FCC and IC RFI Statements/NOM Statement  
FEDERAL COMMUNICATIONS COMMISSION AND  
INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS  
This equipment generates, uses, and can radiate radio-frequency energy,  
and if not installed and used properly, that is, in strict accordance with the  
manufacturer’s instructions, may cause interference to radio communication.  
It has been tested and found to comply with the limits for a Class A computing  
device in accordance with the specifications in Subpart B of Part 15 of FCC rules,  
which are designed to provide reasonable protection against such interference  
when the equipment is operated in a commercial environment. Operation of  
this equipment in a residential area is likely to cause interference, in which case  
the user at his own expense will be required to take whatever measures may be  
necessary to correct the interference.  
Changes or modifications not expressly approved by the party responsible  
for compliance could void the user’s authority to operate the equipment.  
This digital apparatus does not exceed the Class A limits for radio noise  
emission from digital apparatus set out in the Radio Interference Regulation  
of Industry Canada.  
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les  
limites applicables aux appareils numériques de la classe A prescrites dans le  
Règlement sur le brouillage radioélectrique publié par Industrie Canada.  
Normas Oficiales Mexicanas (NOM)  
Electrical Safety Statement  
INSTRUCCIONES DE SEGURIDAD  
1.Todas las instrucciones de seguridad y operación deberán ser leídas antes  
de que el aparato eléctrico sea operado.  
2. Las instrucciones de seguridad y operación deberán ser guardadas para  
referencia futura.  
3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de  
operación deben ser respetadas.  
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NOM Statement  
4. Todas las instrucciones de operación y uso deben ser seguidas.  
5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo,  
cerca de la tina de baño, lavabo, sótano mojado o cerca de una alberca,  
etc.  
6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales  
que sean recomendados por el fabricante.  
7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea  
recomendado por el fabricante.  
8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá  
lo descrito en las instrucciones de operación. Todo otro servicio deberá ser  
referido a personal de servicio calificado.  
9. El aparato eléctrico debe ser situado de tal manera que su posición no  
interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá,  
alfombra o superficie similar puede bloquea la ventilación, no se debe  
colocar en libreros o gabinetes que impidan el flujo de aire por los orificios  
de ventilación.  
10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor  
como radiadores, registros de calor, estufas u otros aparatos (incluyendo  
amplificadores) que producen calor.  
11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del  
tipo descrito en el instructivo de operación, o como se indique en el  
aparato.  
12. Precaución debe ser tomada de tal manera que la tierra fisica y la  
polarización del equipo no sea eliminada.  
13. Los cables de la fuente de poder deben ser guiados de tal manera que no  
sean pisados ni pellizcados por objetos colocados sobre o contra ellos,  
poniendo particular atención a los contactos y receptáculos donde salen  
del aparato.  
14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las  
recomendaciones del fabricante.  
15. En caso de existir, una antena externa deberá ser localizada lejos de las  
lineas de energia.  
16. El cable de corriente deberá ser desconectado del cuando el equipo no sea  
usado por un largo periodo de tiempo.  
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NOM Statement  
17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean  
derramados sobre la cubierta u orificios de ventilación.  
18. Servicio por personal calificado deberá ser provisto cuando:  
A: El cable de poder o el contacto ha sido dañado; u  
B: Objectos han caído o líquido ha sido derramado dentro del aparato; o  
C: El aparato ha sido expuesto a la lluvia; o  
D: El aparato parece no operar normalmente o muestra un cambio en su  
desempeño; o  
E: El aparato ha sido tirado o su cubierta ha sido dañada.  
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Safety Instructions  
Safety Instructions  
For reliable and safe long-term operation of your ServSwitch DKM FX, follow these  
guidelines:  
Installation  
• Only use in dry, indoor environments.  
• The ServSwitch DKM FX and the power supply units can get warm. Don’t put them  
in an enclosed space without any airflow.  
• Do not obscure ventilation holes.  
• Only use power supplies originally supplied with the product or manufacturer-  
approved replacements. Do not use a power supply if it appears to be defective or  
has a damaged case.  
• Connect all power supplies to grounded outlets. In each case, make sure that the  
ground connection is maintained from the outlet socket to the power supply’s AC  
power input.  
• Do not connect the link interface to any other equipment, particularly network or  
telecommunications equipment.  
• Take any required ESD precautions.  
Repair  
• Do not attempt to open or repair a power supply unit.  
• Do not attempt to open or repair the ServSwitch DKM FX. There are no  
user-serviceable parts inside.  
• Contact Black Box Technical Support at 724-746-5500 or [email protected]  
if there is a fault.  
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Table of Contents  
Chapter  
Page  
1. Specifications .........................................................................................10  
1.1 Interfaces .........................................................................................10  
1.1.1 DVI-D Single Link ..................................................................10  
1.1.2 USB HID ................................................................................10  
1.1.3 RJ-45 (Network)....................................................................10  
1.1.4 RS-232 (Serial).......................................................................11  
1.1.5 RJ-45 (Interconnect)..............................................................11  
1.1.6 Fiber SFP Type LC (Interconnect) ...........................................11  
1.1.7 SDI (Interconnect)..................................................................11  
1.2 Interconnect Cable ..........................................................................11  
1.2.1 CATx......................................................................................11  
1.2.2 Fiber......................................................................................12  
1.2.3 Coaxial ..................................................................................13  
1.3 Supported Peripherals .....................................................................14  
1.4 Connector Pinouts...........................................................................14  
1.4.1 CPU Board.............................................................................14  
1.4.2 I/O Board CATx .....................................................................16  
1.4.3 I/O Board SFP........................................................................16  
1.4.4 I/O Board SDI........................................................................16  
1.5 Power Supply...................................................................................17  
1.6 Environmental Conditions................................................................17  
1.7 Size......... . ........................................................................................17  
1.8 Shipping Weight..............................................................................17  
2. Overview.......... .......................................................................................18  
2.1 Description ......................................................................................18  
2.1.1 Application............................................................................18  
2.1.2 Access Options......................................................................18  
2.2 System Overview.............................................................................19  
2.3 Available Products .......................................................................... 20  
2.4 What’s Included ............................................................................. 20  
2.5 Device Views ...................................................................................21  
2.5.1 ServSwitch DKM FX 288-Port...............................................21  
2.5.2 ServSwitch DKM FX 160-Port.............................................. 22  
2.5.3 ServSwitch DKM FX 80-Port................................................ 23  
2.5.4 ServSwitch DKM FX 48-Port.................................................24  
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Table of Contents  
Chapter  
Page  
2.6 Diagnostics and Status ....................................................................24  
2.6.1 Status LEDs............................................................................24  
2.6.2 Port Status............................................................................ 30  
2.6.3 Network Status .................................................................... 33  
2.6.4 Firmware Status.................................................................... 35  
2.7 Trace Function.................................................................................37  
3. Installation............................................................................................. 39  
3.1 System Setup.................................................................................. 39  
3.2 Example Applications ..................................................................... 40  
3.2.1 KVM Matrix ......................................................................... 40  
3.2.2 Video Matrix .........................................................................41  
3.2.3 Parallel Operation (Stacking)................................................. 42  
3.2.4 Cascading ............................................................................ 43  
4. Configuration........................................................................................ 45  
4.1 Command Mode............................................................................ 45  
4.2 Control Options.............................................................................. 46  
4.2.1 Control via OSD ................................................................... 46  
4.2.2 Control via Java Tool ............................................................ 50  
4.2.3 Control via Serial Interface ................................................... 56  
4.3 Assignment .................................................................................... 56  
4.3.1 Virtual CPU to Real CPU....................................................... 56  
4.3.2 Real Console to Virtual Console........................................... 58  
4.4 System Settings ...............................................................................59  
4.4.1 System Data..........................................................................59  
4.4.2 Automatic ID........................................................................ 62  
4.4.3 Access .................................................................................. 64  
4.4.4 Switch .................................................................................. 67  
4.4.5 Network................................................................................70  
4.4.6 Date and Time...................................................................... 72  
4.5 User Settings....................................................................................74  
4.6 Extender Settings ........................................................................... 77  
4.7 CPU Settings....................................................................................81  
4.8 Console Settings............................................................................. 84  
4.8.1 CON Devices ........................................................................ 84  
4.8.2 Mouse and Keyboard........................................................... 88  
4.9 Saving and Loading of Configurations............................................ 90  
4.9.1 Active Configuration ............................................................ 90  
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Table of Contents  
Chapter  
Page  
4.9.2 Saving of Configurations (Internal)........................................91  
4.9.3 Loading of Configurations (Internal)......................................93  
4.9.4 Saving of Configurations (External)...................................... 95  
4.9.5 Loading of Configurations (External).................................... 96  
4.10 Export and Import Options ...........................................................97  
4.10.1 Export Options......................................................................97  
4.10.2 Import Options.................................................................... 98  
4.11 Firmware Update ........................................................................... 99  
5. Operation ........................................................................................101  
5.1 Operation via Hotkeys .................................................................101  
5.1.1 Direct Switching...............................................................101  
5.1.2 Scan Mode ......................................................................102  
5.1.3 Addressing of Master and Slave.......................................102  
5.1.4 Function Keys <F1>–<F12>.............................................103  
5.2 KVM Switching............................................................................103  
5.3 Serial Interface............................................................................ 106  
5.4 Power On and Power Down Functions........................................107  
5.4.1 Restart.............................................................................107  
5.4.2 Reset................................................................................107  
5.4.3 Power Down....................................................................107  
6. Serial Control....................................................................................... 108  
7. Troubleshooting ...................................................................................120  
7.1 External Failure ..............................................................................120  
7.2 Video Interference.........................................................................120  
7.3 Fans Malfunction...........................................................................120  
7.4 Power Supply Units Malfunction ...................................................121  
7.5 Network Error................................................................................121  
7.6 ServSwitch DKM FX Failure ...........................................................121  
7.7 Blank Screen..................................................................................122  
7.8 Contacting Black Box.....................................................................122  
7.9 Shipping and Packaging ................................................................123  
Appendix. Glossary.....................................................................................124  
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Chapter 1: Specifications  
1. Specifications  
1.1 Interfaces  
1.1.1 DVI-D Single Link  
The video interface supports the DVI-D protocol. All signals that comply with  
DVI-D single-link standard can be transmitted. This includes, for example, monitor  
resolutions such as 1920 x 1200 @ 60 Hz, Full HD (1080p), or 2K HD (up to 2048  
x 1152). Data rate is limited to 165 MPixel/s.  
1.1.2 USB HID  
Devices with USB HID interface support a maximum of two devices with  
USB HID protocol. Each USB HID port provides a maximum current of 100 mA.  
Keyboard  
Compatible with most USB keyboards. Certain keyboards with additional  
functions may require custom firmware to operate. Keyboards with an integral  
USB Hub (Mac® keyboards, for example) are also supported.  
Mouse  
Compatible with most 2-button, 3-button, and scroll mice.  
Other USB HID devices  
The proprietary USB emulation also supports certain other USB HID devices, such  
as specific touchscreens, graphics tablets, bar-code scanners, or special keyboards.  
Support cannot be guaranteed, however, for every USB HID device.  
NOTE: Only two USB HID devices are supported concurrently, such as keyboard  
and mouse or keyboard and touchscreen. A hub is allowed, but it does not  
increase the number of HID devices allowed.  
To support other USB “non-HID” devices, such as scanners, Web cams or memory  
devices, choose our devices with transparent USB support.  
1.1.3 RJ-45 (Network)  
CATx device communication requires a 1000BASE-T connection. Pin the cable  
according to EIA/TIA-568-B (1000BASE-T) standard with RJ-45 connectors at both  
ends. All four wire pairs are used in both directions. The cabling is suitable for  
full-duplex operation. For the cable connection to a source (computer, CPU), use a  
cross-pinned network cable.  
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Chapter 1: Specifications  
1.1.4 RS-232 (Serial)  
The communication takes place with a transmission speed of up to 115.2 kbps,  
regardless of the file format. The transmission takes place with eight data bits and  
a stop bit, but without a parity bit. Limited hardware handshake (DSR) is possible.  
1.1.5 RJ-45 (Interconnect)  
CATx device communication requires a 1000BASE-T connection.  
Connector wiring must comply with EIA/TIA-568-B (1000BASE-T), with RJ-45  
connectors at both ends. All four wire pairs are used.  
1.1.6 Fiber SFP Type LC (Interconnect)  
Fiber device communication is performed via Gigabit SFPs connected to suitable  
fibers fitted with LC connectors (see Section 1.2.2).  
NOTE: The correct function of the device can only be guaranteed with SFPs  
provided by Black Box.  
CAUTION: SFP modules can be damaged by electrostatic discharge (ESD). Follow  
ESD handling precautions.  
1.1.7 SDI (Interconnect)  
SDI device communication requires a mini coax connection with mini BNC  
connectors or 3G SFPs with transmission speeds of 0.360 Gbps (SD-SDI, SMPTE  
259M), 1.485 Gbps (HD-SDI, SMPTE 292M), and 2.70 Gbps (3G SDI).  
1.2 Interconnect Cable  
1.2.1 CATx  
NOTE: A point-to-point connection is required. Operation with several patch fields  
is possible. Routing over an active network component, such as an Ethernet  
hub, router, or ServSwitch DKM FX, is not allowed.  
• Avoid routing CATx cables along power cables.  
• If the site has three-phase AC power, make sure that the CPU Unit and  
CON Unit are on the same phase.  
NOTE: To maintain regulatory EMC compliance, use correctly installed shielded  
CATx cable throughout the interconnection link.  
NOTE: To maintain regulatory EMC compliance, all CATx cables need to carry  
ferrites on both cable ends close to the device.  
Type of Interconnect Cable  
The ServSwitch DKM FX requires interconnect cabling specified for Gigabit  
Ethernet (1000BASE-T). Use solid-core (24 AWG), shielded, CAT5e (or better)  
cable.  
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Chapter 1: Specifications  
Table 1-1. CATx interconnect cable.  
Cable Type  
Description  
This S/UTP (CAT5e) cable confoms to EIA/TIA-568-B.  
Uses four pairs of 24 AWG wires. Connects according  
to EIA/TIA-568-B (1000BASE-T).  
CATx solid-core 24 AWG cable  
This S/UTP (CAT5e) cable confoms to EIA/TIA-568-B.  
Uses four pairs of 26/8 AWG wires. Connects according  
to EIA/TIA-568-B (1000BASE-T).  
CATx solid-core 26/8 AWG cable  
NOTE: You can use use type 26/8 AWG flexible cables (patch cables), but the  
maximum possible extension distance is cut in half.  
Table 1-2. Maximum acceptable cable length.  
Cable Type  
CATx 24 AWG installation cable 400 ft. (140 m)  
CATx 26/8 AWG patch cable 200 ft. (70 m)  
Distance  
1.2.2 Fiber  
NOTE: A point-to-point connection is necessary. Operation with multiple patch  
panels is allowed. Routing over active network components, such as  
Ethernet hubs, ServSwitch DKM FXes, or routers, is not allowed.  
Type of Interconnect Cable  
Table 1-3. Fiber interconnect cable.  
Cable Type  
Description  
• Two fibers, 9-µm  
• In-house patch cable (EFN092)  
Single-mode, 9-µm  
• Two fibers, 50-µm  
• In-house patch cable (EFN6020)  
Multimode 50-µm  
Multimode 62.5-µm  
• Two fibers, 62.5-µm  
• In-house patch cable (EFN116-LCLC)  
NOTE: Only use single-mode cables for fiber connections that are based on 3G  
SFPs.  
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Chapter 1: Specifications  
Table 1-4. Maximum acceptable fiber cable length.  
Cable Type  
Distance  
Single-mode 9-µm  
32,800 ft. (10,000 m)  
3280 ft. (1000 m)  
1300 ft. (400 m)  
650 ft. (200 m)  
Multimode 50-µm (OM3)  
Multimode 50-µm  
Multimode 62.5µm  
NOTE: If you use single-mode SFPs with multimode fiber optic cable, you can  
double the maximum acceptable cable length.  
Type of Connector  
The fiber cable uses LC connectors.  
1.2.3 Coaxial  
NOTE: A point-to-point connection is necessary.  
Table 1-5. Coaxial interconnect cable.  
Cable Type  
Description  
RG-6  
Mini coaxial cable, 18 AWG  
Impedance: 75 ohms  
Table 1-6. Maximum acceptable coaxial cable length.  
Bandwidth  
Distance  
0.270 Gbps  
1312 ft. (400 m)  
1.485 Gbps  
2.970 Gbps  
459 ft. (140 m)  
394 ft. (120 m)  
Type of Connector  
The coaxial cable uses mini BNC connectors.  
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Chapter 1: Specifications  
1.3 Supported Peripherals  
You can use the KVM extenders described in Tables 1-7 and 1-8 with the  
ServSwitch DKM FX:  
Table 1-7. KVM extender with CATx connection.  
Product Code  
ACX1T-11-C  
ACX1R-11-C  
Description  
KVM CPU unit, single-head, 2x USB HID  
KVM CON unit, single-head, 2x USB HID  
ACX1T-11V-C  
ACX1R-11V-C  
KVM CPU unit, single-head, DVI-I input (VGA), 2x USB HID  
KVM CON unit, single-head, IR receiver, 2x USB HID  
Table 1-8. KVM extender with fiber (single-mode) connection.  
Product Code  
ACX1T-11-SM  
ACX1R-11-SM  
Description  
KVM CPU unit, single-head, 2x USB HID  
KVM CON unit, single-head, 2x USB HID  
ACX1T-11V-SM  
ACX1R-11V-SM  
KVM CPU unit, single-head, DVI-I input (VGA), 2x USB HID  
KVM CON unit, single-head, IR receiver, 2x USB HID  
1.4 Connector Pinouts  
1.4.1 CPU Board  
Figure 1-1. DVI-D single-link connector.  
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Chapter 1: Specifications  
Table 1-9. DVI-D single-link connector pinout.  
Pin  
1
Signal  
Pin  
9
Signal  
Pin  
17  
18  
19  
20  
21  
Signal  
T.M.D.S. data 2-  
T.M.D.S. data 2+  
T.M.D.S. data 2 GND  
Not connnected  
Not connected  
DDC input (SCL)  
DDC output (SDA)  
Internal use  
T.M.D.S. data 1-  
T.M.D.S. data 1+  
T.M.D.S. data 1 GND  
Not connected  
Not connected  
T.M.D.S. data 0-  
T.M.D.S. data 0+  
T.M.D.S. data 0 GND  
Not connected  
Not connected  
T.M.D.S. GND  
T.M.D.S. clock+  
T.M.D.S. clock-  
Internal use  
2
10  
11  
12  
13  
14  
15  
16  
—
C5  
3
4
5
6
+5 VDC high impedance 22  
7
GND  
23  
24  
C3  
C4  
8
Hot plug recognition  
C1  
C2  
Internal use  
—
Not connected  
GND  
Internal use  
Table 1-10. USB Type A connector.  
Picture  
Pin  
1
Signal  
Color  
VCC (+5 VDC) Red  
2
Data -  
Data +  
GND  
White  
Green  
Black  
3
4
Table 1-11. DB9 connector.  
Picture  
Pin  
1
Signal  
Not connected  
CTS  
Color Signal  
6
DTR  
2
7
TxD  
3
RTS  
8
RxD  
4
DSR  
9
Not connected  
—
5
GND  
—
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Chapter 1: Specifications  
Table 1-12. RJ-45 connector.  
Picture  
Pin Signal  
Color Signal  
1
2
3
4
D1+  
5
6
7
8
Not connected  
D1-  
D2-  
D2+  
Not connected  
Not connected  
Not connected  
1.4.2 I/O Board CATx  
Table 1-13. RJ-45 CATx connector.  
Picture  
Pin Signal Color Signal  
1
2
3
4
D1+  
D1-  
5
6
7
8
D3-  
D2-  
D4+  
D4-  
D2+  
D3+  
1.4.3 I/O Board SFP  
1.4.4 I/O Board SDI  
Page 16  
Table 1-14. RJ-45 connector.  
Picture  
Diode Signal  
1
2
Data OUT  
Data IN  
Table 1-15. RJ-45 connector.  
Picture  
Pin  
Signal  
1
Data In  
2
GND  
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Chapter 1: Specifications  
1.5 Power Supply  
Power — All models: Voltage: 100–240 VAC, 50–60 Hz;  
ACX288, ACX288-PS: 202 W max. without I/O boards;  
ACX160, ACX160-PS: 188 W max. without I/O boards;  
ACX080, ACX080-PS: 99 W max. without I/O boards;  
ACX048: 94 W max. without I/O boards;  
I/O boards (ACXI08-C, ACXI08-SM, ACXI08-SPF): 13 W max.  
1.6 Environmental Conditions  
Temperature Tolerance — +41 to +113° F (+5 to +45° C)  
Storage Temperature — -13 to +140° F (-25 to +60° C)  
Relative Humidity — Max. 80%, non-condensing  
1.7 Size  
Size — ACX288: 19"H x 22.8"W x 12"D (48.3 x 57.8 x 33 cm),  
Shipping box: 25.6"H x 26.8"W x 29.9"D (65 x 68 x 76 cm);  
ACX160: 19"H x 15.8"W x 12"D (48.3 x 40 x 33 cm),  
Shipping box: 25.6"H x 26.8"W x 12"D (65 x 68 x 54 cm);  
ACX080: 19"H x 7"W x 9.1"D (64 x 57 x 36 cm),  
Shipping box: 25.2"H x 22.4"W x 21.3"D (64 x 57 x 36 cm);  
ACX048: 19"H x 5.3"W x 9.1"D,  
Shipping box: 25.2" x 22.4"W x 12.4"D (64 x 57 x 23.1 cm)  
1.8 Shipping Weight  
Weight — ACX288: 76.2 lb (34.6 kg) fully equipped,  
Shipping box: 90.6 lb. (41.1 kg);  
ACX160: 60 lb. (26.3 kg) fully equipped,  
Shipping box: 69.9 lb. (31.7 kg);  
ACX080: 24.5 lb. (11.1 kg) fully equipped,  
Shipping box: 34.4 lb. (15.6 kg);  
ACX048: 19.6 lb. (8.9 kg),  
Shipping box: 26.7 lb. (12.1 kg)  
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Chapter 2: Overview  
2. Overview  
2.1 Description  
2.1.1 Application  
The ServSwitch DKM FX is used to establish connections from consoles (monitor,  
keyboard, mouse, and other peripheral devices) to various sources (computer,  
CPU).  
In a maximum configuration, up to 288 independent ports can be defined and  
switched either as a console or a CPU.  
The ServSwitch DKM FX is mainly specified for the use with extenders that are  
able to transmit video, KVM, and USB 2.0 signals. You can also use it as a video  
matrix.  
For the connection between the ServSwitch DKM FX and the peripheral devices,  
such as KVM extenders or video sources, you can use CATx, fiber, or coaxial  
cables.  
The ServSwitch DKM FX serves as a repeater. You can place it up to 6.2 miles  
(10 km) from the consoles and 6.2 miles (10 km) from the sources.  
2.1.2 Access Options  
You have the following options to access the ServSwitch DKM FX for  
configuration and operation:  
Table 2-1. Access options.  
Access option  
Symbol  
OSD  
Java tool  
Serial interface  
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Chapter 2: Overview  
2.2 System Overview  
A ServSwitch DKM FX system consists of a ServSwitch DKM FX and, for KVM  
applications, one or more CPU units/CON units. The ServSwitch DKM FX is  
connected to the CPU units/CON units by interconnect cables or is connected  
directly to the video devices when used as a video matrix.  
The CPU units connect directly to the sources (computer, CPU), using the included  
cables.  
Monitor(s), keyboard, and mouse connect to the CON units.  
The ServSwitch DKM FX and the CPU units/CON units communicate over CATx,  
fiber, or coaxial interconnect cables.  
Figure 2-1 shows the system overview. Table 2-2 describes its components.  
1
2
3
4
3
5
6
Figure 2-1. System overview.  
Table 2-2. System components.  
Number  
Component  
1
Source (computer, CPU)  
CPU units  
2
3
4
5
6
Interconnect cable  
ServSwitch DKM FX  
CON units  
Console (monitor, keyboard, mouse)  
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Chapter 2: Overview  
See Section 3.2 for installation examples.  
2.3 Available Products  
Table 2-3. Available products.  
Number  
Description  
ServSwitch DKM FX  
ACX048  
ServSwitch DKM FX 48-port with control card and power supply  
ServSwitch DKM FX 80-port with control card and power supply  
ServSwitch DKM FX 160-port with control card and power supply  
ServSwitch DKM FX 288-port with control card and power supply  
ACX080  
ACX160  
ACX288  
Accessories  
ACXIO8-C  
ACXIO8-SM  
ACXIO8-SFP  
ACX288-CTL  
ACXSFPC  
8-port CATx input/output (I/O) module  
8-port single-mode fiber input/output (I/O) module  
8-port single-mode fiber SFP input/output (I/O) module  
ServSwitch DKM FX controller card  
CATx SFP module  
ACXSFPS  
Single-mode fiber SFP module  
ACX080-PS  
ACX160-PS  
ACX288-PS  
Power supply for ACX048 and ACX080  
Power supply for ACX160  
Power supply for ACX288  
ACX080-FAN Tray for 48/80 port console  
ACX288-FAN Tray for 160/288 port console  
2.4 What’s Included  
Your package should contain the following items. If anything is missing  
or damaged, contact Black Box Technical Support at 724-746-5500  
or [email protected].  
• (1) ServSwitch DKM FX (ACX048, ACX080, ACX160, or ACX288)  
• (1) power cord per built-in power supply unit  
• (1) DKM FX controller card  
• (1) serial control cable  
• (1) set of mounting accessories  
• This users’ manual in PDF format and Java tool on CD-ROM  
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Chapter 2: Overview  
• (1) cross-wired CATx network cable  
2.5 Device Views  
In Sections 2.5.1 through 2.5.5, Figures 2-2 through 2-5 illustrate the ServSwitch  
DKM FX chassis models. Tables 2-4 through 2-8 describe their components.  
2.5.1 ServSwitch DKM FX 288-Port  
1 2  
3
4
5 6 7 8  
Figure 2-2. Front view, ACX288.  
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Chapter 2: Overview  
Table 2-4. ACX288 components.  
Number  
Component  
1
2
3
4
5
6
7
8
Slot for Power Supply Unit 1  
Slot for Fan Tray 1  
Slot for Power Supply Unit 2  
Slot for Fan Tray 2  
Slot for I/O Boards 1–36  
Slot for Power Supply Unit 3  
Slot for CPU board  
Grounding  
2.5.2 ServSwitch DKM FX 160-Port  
1 2  
3
4
5 6 7 8  
Figure 2-3. Front view, ACX160.  
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Chapter 2: Overview  
Table 2-5. ACX160 components.  
Number  
Component  
1
2
3
4
5
6
7
8
Slot for Power Supply Unit 1  
Slot for Fan Tray 1  
Slot for Power Supply Unit 2  
Slot for Fan Tray 2  
Slot for I/O Boards 1–20  
Slot for Power Supply Unit 3  
Slot for CPU board  
Grounding  
2.5.3 ServSwitch DKM FX 80-Port  
1
2
3
4
5
6 7  
Figure 2-4. Front view, ACX080.  
Table 2-6. ACX080 components.  
Number  
Component  
1
2
3
4
5
6
7
Slot for fan tray  
Slot for Power Supply Unit 1  
Slot for I/O Boards 1–10  
Slot for Power Supply Unit 2  
Slot for CPU board  
Slot for air filter  
Slot for Fan Tray 2  
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Chapter 2: Overview  
2.5.4 ServSwitch DKM FX 48-Port  
1
2
3
4
5
6 7  
Figure 2-5. Front view, ACX048.  
Table 2-7. ACX048 components.  
Number  
Component  
1
2
3
4
5
6
7
Slot for fan tray  
Slot for Power Supply Unit 1  
Slot for I/O Boards 1–10  
Slot for Power Supply Unit 2  
Slot for CPU board  
Slot for air filter  
Slot for Fan Tray 2  
2.6 Diagnostics and Status  
2.6.1 Status LEDs  
The ServSwitch DKM FX components LED indicators are shown in Figures 2-6  
through 2-11, and described in Tables 2-8 through 2-13.  
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1
2
Figure 2-6. CPU board, front view.  
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Chapter 2: Overview  
Table 2-8. Status LEDs on the CPU board.  
Number LED  
Status  
Description  
White  
CPU board is in registration process  
Registration at the matrix is started  
Registration is in progess  
Blue flashing  
Red flashing  
1
2
Status 1  
Green flashing Operating condition  
Green  
CPU board de-registered  
White  
CPU board is in registration process  
Registration at the matrix is started  
Operating condition  
Status 2  
Red flashing  
Off  
NOTE: Because of variations in the LED type, “white” may also appear as light  
purple or light blue.  
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Chapter 2: Overview  
1
1
1
2
2
2
CATx  
SFP fiber  
SFP coax  
Figure 2-7. LEDs on the I/O boards.  
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Table 2-9. Status LEDs on the I/O boards.  
Number LED  
Status  
Description  
Light blue  
Red flashing  
I/O board in boot process  
I/O board in registration process  
1
2
Status 1  
Green flashing Operating condition, I/O board registered at the matrix  
Green  
White  
Blue  
I/O board de-registered (locking pin pulled out)  
I/O board in boot process  
I/O board in registration process  
Status 2  
Operating condition, communication active with CPU board  
active  
Blue flashing  
Red flashing  
I/O board de-registered (locking pin pulled out)  
1
2
1
2
1
2
CATx  
SFP fiber  
SFP coax  
Figure 2-8. Ports status LEDs on the I/O boards.  
Table 2-10. Port status LEDs on the I/O boards.  
Number LED  
Status  
Off  
Description  
Port not activated  
1
2
Link status (green)  
Flashing  
On  
Port activated, no connection via interconnect cable  
Connection via interconnect cable OK, data traffic active  
Port not activated  
Off  
Flashing  
On  
Port activated, no connection via interconnect cable  
Connection via interconnect cable OK, data traffic active  
Link status (orange)  
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1
2
3
Figure 2-9. Status LEDs on the fan tray.  
Table 2-11. Status LEDs on the fan tray.  
Number LED  
Status  
Description  
1
Status 1 (green) On  
Operating condition  
Off  
On  
Off  
On  
Operating condition  
2
Status 2 (blue)  
Error indication  
Hot swap option deactivated  
Hot swap option activated  
3
Hot swap (blue)  
1 2 3  
Figure 2-10. Status LEDs on the power supply unit (ACX288-PS or ACX160-PS).  
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Chapter 2: Overview  
Table 2-12. Status LEDs on the power supply unit  
(ACX288-PS or ACX160-PS).  
Number LED  
Status  
Description  
1
2
AC input OK (green)  
On  
Operating condition  
DC output OK (green)  
On  
Off  
On  
Operating condition  
Normal temperature  
High temperature  
3
O/T (yellow)  
1
Figure 2-11. Status LEDs on the power supply unit (ACX080-PS).  
Table 2-13. Status LEDs on the power supply unit  
(ACX080-PS).  
Number LED  
Status  
Description  
DC input OK (green)  
On  
Operating condition  
1
DC output OK (green)  
Off  
No power supply  
2.6.2 Port Status  
The connections and the switching status between the various consoles and CPUs  
are shown in this menu.  
You have the following possibilities to access the menu:  
Figure 2-12. OSD and Java icons.  
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Chapter 2: Overview  
OSD  
An on-screen display (abbreviated OSD) is an image superimposed on a screen  
picture, commonly used by modern television sets, VCRs, and DVD players to  
display information such as volume, channel, and time.  
Java® Tool  
The current port configuration of the ServSwitch DKM FX is illustrated in this  
menu.  
Select Status > Matrix View in the task area in on-line mode.  
Figure 2-13. Menu Status—Matrix View screen.  
Table 2-14. Connection status.  
Color  
Black  
Description  
Port not connected  
Video connection  
Yelllow  
Green  
KVM connection  
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Chapter 2: Overview  
The symbol in Table 2-15 indicates the extender that is recognized and defined at  
a certain port:  
Table 2-15. Extender recognized.  
Symbol  
Description  
Port connected to a CPU unit  
Port connected to a CON unit  
Port connected to a USB 2.0 CPU unit  
Port connected t a USB 2.0 CON unit  
• Red framed ports are defined as “fixed” (for example, for USB 2.0 connections).  
• The port with a static blue frame is currently selected.  
• The ports with a flashing blue frame show the currently assigned connections.  
NOTE: To show the extender information of the currently selected port in the right  
part of the working area, press the left mouse button.  
The information in Table 2-16 is available:  
Table 2-16. Extender information.  
Symbol  
Description  
Extender name Name of the selected extenders  
Extender type  
Port ID  
Type of the selected extender  
Number of the selected port  
Device name  
Connections  
Name of the connected console or CPU  
Listing of assigned connections to the marked port (full access or video access)  
NOTE: To open the context menu for the currently selected port with further  
functions, press the right mouse button.  
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Chapter 2: Overview  
The context functions in Table 2-17 are available:  
Table 2-17. Context functions.  
Function  
Description  
Open extender  
The menu for definition of the currently selected extender is opened  
The menu for definition of the currently selected console or CPU is opened  
The menu for execution of switching applications is opened  
Open device  
Switch  
To reload the Matrix View, you have the following possibilities:  
• Press the key <F5> of a connected keyboard  
• Execute Edit > Reload in the menu bar  
• Press the Button Reload in the tool bar  
2.6.3 Network Status  
The current network configuration is shown in this menu.  
You have the following possibilities to access the menu:  
Figure 2-14. OSD and Java icons.  
OSD  
Select Status > Network in the main menu.  
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Figure 2-15. Status—Network screen.  
The following information is shown in the Network Status menu:  
Table 2-17. Network status.  
Field  
Description  
DHCP  
Information if the network settings are applied dynamically. Display Y (Yes) or N (No)  
IP address  
Subnet mask  
Gateway  
Information about the IP address as provided manually or via DHCP  
Information about the subnet mask as provided manually or via DHCP  
Information about the gateway address as provided manually or via DHCP  
Information about the MAC address in the matrix  
MAC ID  
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Chapter 2: Overview  
Java Tool  
1. Select Status > Matrix View in the task area.  
Figure 2-16. Menu status—matrix view.  
2. Use the left mouse button to click on the network port of the CPU board.  
The corresponding network status will be shown in the right part of the  
working area.  
2.6.4 Firmware Status  
The current firmware status of the installed boards is shown in this menu.  
You have the following possibilities to access the menu:  
Figure 2-17. OSD and Java icons.  
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Figure 2-18. Menu status—firmware.  
Table 2-18. Menu status—firmware.  
Field  
Description  
Name  
Type  
Description of the modules  
Type number  
Ports  
Number of ports  
Version Complete description of the firmware version  
Date  
Date of the firmware version  
Module status  
Status  
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Java Tool  
1. Select Status > Slot Table in the task area.  
Figure 2-19. Menu Status—Slot Table.  
2. To read out the firmware status and store it locally (file extension .dtf), select  
Switch > Save Firmware Status to File....  
3. To read out the overall status of the ServSwitch DKM FX and store it locally (file  
extension .zip), select Switch > Save Status to File....  
The various modules can expanded and retracted in the column Name by clicking  
with the left mouse button on the plus or minus symbols to get a better overview.  
By clicking on the plus resp. minus symbol in the upper right corner of the  
working area, you can expand and retract all module information with one click  
at the left mouse button.  
2.7 Trace Function  
All events—for example, activities and switching operations of the ServSwitch  
DKM FX—are logged and displayed in this menu.  
This function is used for diagnostic purposes.  
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You can request various trace views in the menu:  
Figure 2-20. OSD icon.  
The following information is shown in this menu:  
Table 2-20. Trace menu function.  
Field  
Description  
Time  
Timestamp  
Message  
Detailed description of the event  
Trace possibilities  
• Select Status > Trace IO Board in the main menu to check the events on your  
current I/O boards.  
• Select Status > Trace Matrix to check the ServSwitch DKM FX events.  
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Chapter 3: Installation  
3. Installation  
3.1 System Setup  
NOTE: If you are a first-time user, we recommend that you set up the system  
in the same room as a test setup. This will allow you to identify and solve  
any cabling problems, and experiment with your system more conveniently.  
Setup of the ServSwitch DKM FX  
1. Install the CPU and I/O boards.  
2. Connect the keyboard, mouse, and monitor to the CPU board of the  
ServSwitch DKM FX.  
3. Connect the ServSwitch DKM FX to the power supply.  
4. Open OSD via hotkey and log in with administrator rights in the main menu  
under configuration (see Section 4.2.1).  
5. Configure initially as requested.  
NOTE: After configuring the system, we recommend that you save the  
configuration by selecting Configuration > Save and restart the ServSwitch  
DKM FX by selecting Restart Matrix.  
6. Optional: Establish a network connection between the ServSwitch DKM FX and  
the Java tool to set an extended configuration (see Section 4.2.2).  
Setup of Extender  
1. Connect the CON units to the ServSwitch DKM FX by using the interconnect  
cables (CATx or fiber).  
2. Connect the CON units to the input devices to be used (for example, keyboard  
and mouse).  
3. Connect the 5-VDC power supply units to the CON units.  
4. Check the basic function of the CON unit by opening the OSD via hotkey.  
5. Connect the source (computer, CPU) to the CPU unit of the extender by using  
the provided connection cables.  
6. Connect the CPU unit to the ServSwitch DKM FX by using the provided  
interconnect cables (CATx or fiber).  
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Chapter 3: Installation  
7. If you have a video matrix, connect the video source directly to the ServSwitch  
DKM FX by using the interconnect cables (coax, fiber).  
8. Connect the 5-VDC power supply units to the CPU units.  
9. Start the system.  
3.2 Example Applications  
The ServSwitch DKM FX supports a flexible configuration of your system  
environment:  
For example, part of the ServSwitch DKM FX can be configured as a single-head  
workstation, part as dual-head, or quad-head, or even as a video ServSwitch DKM  
FX. You can also configure KVM and USB 2.0.  
In addition to the access via OSD by the keyboard connected to the CPU board or  
an extender CON unit, you have the following access options:  
• via Java Tool  
• via serial interface  
A connection to common media controls is possible, too.  
Sections 3.2.1 through 3.2.5 describe typical installations of the ServSwitch DKM  
FX.  
3.2.1 KVM Matrix  
In single-head mode, up to 288 ports can be used either as an input or as an  
output port, depending on components and equipment. At the same time, all  
users have non-blocking access (user access is not limited by the activities of  
another user).  
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Chapter 3: Installation  
1
2
3
4
3 5  
6
Figure 3-1. KVM using ServSwitch DKM FX application.  
Table 3-1. Single-head KVM matrix components.  
Number  
Description  
1
2
3
4
5
6
Source (computers, CPU)  
CPU units  
Interconnect cable  
ServSwitch DKM FX  
CON units  
Consoles (monitor, keyboard, mouse)  
If you have a single-head console, you can also access a dual-head or quad-head  
console. However, you can control the system only at Monitor 1.  
Any signal source can be switched to any number of monitors that will show the  
video signal at the same time. Even (optional) audio can be switched.  
3.2.2 Video Matrix  
If you use the ServSwitch DKM FX as a video matrix, it can switch up to 288 input  
ports to up to 288 output ports, depending on components and equipment.  
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1
2
3
2
4
Figure 3-2. Video using ServSwitch DKM FX application.  
Table 3-2. Video matrix components.  
Number  
Description  
1
2
3
4
Video sources, for example, an SDI camera  
Interconnect cable  
ServSwitch DKM FX  
Video sinks, for example, a monitor  
3.2.3 Parallel Operation (Stacking)  
If you have special configurations, especially at installations with several monitors  
per workstation, or you need additional support for USB 2.0 transmission paths,  
you can increase the number of CPUs and consoles connected using a parallel  
operation (stacking) of several ServSwitch DKM FX devices.  
One of the ServSwitch DKM FX matrices has to be defined as the master  
ServSwitch DKM FX, and all the others have to be configured as slaves (see  
Section 4.4.1) and must be connected to the master ServSwitch DKM FX via a  
network.  
If you send a switching command via the OSD, the slave matrices will also switch.  
NOTE: Switching of stacked devices might be delayed by several seconds.  
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5
1
2
3
4
6
3 7  
8
Figure 3-3. Parallel operation (stacking) application.  
Table 3-3. Parallel operation  
(stacking) components.  
Number Description  
1
2
3
4
5
6
7
8
Dual-head source computer, CPU  
CPU units  
Interconnect cable  
ServSwitch DKM FX (master)  
ServSwitch DKM FX (slave)  
Network connection master/slave(s)  
CON units  
Console (two monitors, keyboards, and mice  
3.2.4 Cascading  
For applications that exceed the number of available ports, you can extend the  
system by cascading.  
In this case, the ServSwitch DKM FX devices are connected by so-called “tie lines.”  
The tie lines are dynamically configured to support connections in both directions.  
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Chapter 3: Installation  
1
2
3
4
3
5
3 6  
7
Figure 3-4. Cascading application.  
Table 3-4. Cascading components.  
Number Description  
1
2
3
4
5
6
7
Source (computer, CPU)  
CPU units  
Interconnect cable  
ServSwitch DKM FX (slave)  
ServSwitch DKM FX (master)  
CON unit  
Console (monitor, keyboard, mouse)  
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Chapter 4: Configuration  
4. Configuration  
4.1 Command Mode  
The ServSwitch DKM FX has a Command Mode that enables several functions via  
keyboard command during normal use.  
To enter Command Mode, use a hotkey sequence and to exit Command Mode,  
press <Esc>. While in Command Mode, the Shift and Scroll LEDs on the console  
keyboard will flash.  
NOTE: In Command Mode, normal keyboard and mouse operation will cease.  
Only selected keyboard commands are available.  
The following table lists the keyboard commands to enter and to exit Command  
Mode and to change the hotkey sequence:  
Table 4-1. Command mode components.  
Function  
Keyboard command  
2x <Right-Shift> (or hotkey)  
<Esc>  
Enter Command Mode (default)  
Exit Command Mode  
<Left-Ctrl> + <Left-Shift> + <c>, <hotkey code>, <Enter>  
Since 8/10/2011:  
Change hotkey sequence  
<current hotkey> + <c>, <new hotkey code>, <Enter>  
NOTE: <Key> + <Key> = Press keys simultaneously; <Key>, <Key> = Press keys  
successively, 2x <Key> = Press key quickly, twice in a row (similar to a  
mouse double-click).  
You can change the hotkey sequence to enter Command Mode. The following  
table lists the hotkey codes for the available key sequences:  
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Chapter 4: Configuration  
Table 4-2. Command mode components.  
Hotkey code  
Hotkey  
1
2
3
4
5
<Left-Ctrl> + <Left-Shift> + <i>  
2x <Scroll>  
2x <Left-Shift>  
2x <Left-Ctrl>  
2x <Left-Alt>  
6
7
8
2x <Right-Shift>  
2x <Right-Ctrl>  
2x <Right-Alt>  
NOTE: In a combined KVM matrix/U-Switch configuration, choose different  
hotkeys for the KVM matrix and the U-Switch.  
4.2 Control Options  
The ServSwitch DKM FX contains an internal CPU that enables you to control all  
functions from any console without the need for an external CPU or media  
control.  
You have the following possibilities to access the ServSwitch DKM FX for  
configuration and operation:  
• via OSD  
• via Java Tool  
• via serial interface  
4.2.1 Control via OSD  
Figure 4-1. OSD icon.  
Via OSD (on-screen display), you set the configuration of the ServSwitch DKM FX  
operating system. The settings of the Configuration menu are described in this  
chapter. All other menus are described in later chapters.  
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Chapter 4: Configuration  
You can enter the OSD of the ServSwitch DKM FX:  
• via keyboard connected to the CPU board  
• via keyboard connected to a CON unit of an extender  
Entering OSD  
1. Start Command Mode with the hotkey (see Section 5.1).  
2. Press <o> to open OSD. You will see a list of all available CPUs as a start menu.  
3. Press <Esc> to enter the main menu.  
Leaving OSD  
• Press <Shift> + <Esc> simultaneously. The OSD will close without any further  
changes and the currently active CPU connection will display.  
Menu Structure  
Figure 4-2. Menu structure.  
The general layout of the OSD is structured into three areas:  
• Upper status area (top-most two text lines)  
• Working area  
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Chapter 4: Configuration  
• Lower status area (lowest two text lines)  
Keyboard control  
You can select between the following keyboard commands:  
Table 4-3. Keyboard commands.  
Keyboard  
Function  
command  
Left cursor—only within an input field or a switching screen  
<Cursor-Left>  
<Cursor-Right>  
Right cursor—only within an input field or a switching screen  
• In input fields: Line up (with wrap-around)  
• In menus: Line up (without wrap-around)  
<Cursor-Up>  
• In input fields: Line down (with wrap-around)  
• In menus: Line down (without wrap-around)  
<Cursor-Down>  
Previous page in menus with more than one page  
Next page in menus with more than one page  
Next input field  
<Page-Up>  
<Page-Down>  
<Tab>  
Previous input field  
<Left-Shift> + <Tab>  
Next option in selection fields  
Previous option in selection fields  
<+>  
<->  
Switching in selection fields between two conditions,  
for example, between ON/OFF or Y(Yes)/N(No)  
<Space>  
<Enter>  
• In menus with input fields: Save data  
• In menus: Select menu item  
• In menus with input fields: Cancel data  
<Esc>  
• In menus with selection fields: Go back to the superior menu  
Sorting Function  
You can sort lists and tables in the Java Tool.  
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Table 4-4. Sorting functions.  
Keyboard  
command  
Function  
Sort ID numbers in a descending order or in an ascending order by  
pressing the keyboard command twice (ID)  
<F1>  
<F2>  
Sort ID names in a descending order or in an ascending order by pressing  
the keyboard command twice (Name)  
Go to the next result in the list of results for the search field (Next)  
<F3>  
<F3>  
Go to the previous result in the list of results for the search field (Previous)  
Refresh the currently shown list (Previous)  
<F4>  
<F5>  
<F6>  
Refresh the currently shown field (Refresh)  
Jump between the search field and the list of results (Find)  
Password request  
You have to log in with administrator rights to be able to set configurations.  
Figure 4-3. Login Menu screen.  
Access to the configuration menu requires administrator rights. User login is  
mandatory.  
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Chapter 4: Configuration  
Table 4-5. Menu login parameters.  
Field  
Input  
admin  
admin  
User  
Password  
NOTE: For security reasons, change the administrator password as soon as  
possible.  
4.2.2 Control via Java Tool  
Figure 4-4. Java icon.  
Requirements  
If you want to use the Java tool, you need these items:  
• Computer with an executable Java tool and an installed Java Runtime  
Environment (JRE, version 1.6 or higher)  
• Java Tool software  
• Available network connection between the Java tool and the ServSwitch DKM  
FX  
NOTE: Contact your system administrator concerning JRE and network  
connection.  
Installation of the Java Tool  
The Java tool is available as a single executable program file that does not require  
a separate installation.  
Copy the tool after receiving the file to a directory on your computer.  
NOTE: If you do not have a Java tool, contact Black Box Technical Support  
at 724-746-5500 or [email protected].  
Computer Connection to the ServSwitch DKM FX  
NOTE: For a direct connection between the computer and ServSwitch DKM FX,  
use a cross-wired network cable.  
For a connection between the computer and ServSwitch DKM FX via  
switch or hub, use a straight-pinned network cable.  
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Chapter 4: Configuration  
Connect the network cable to the RJ-45 ports of the computer and CPU board of  
the ServSwitch DKM FX.  
Start of the Java Tool  
Open the Java tool by a double click on the program icon or use the <Enter> key  
on the keyboard.  
Connection to the ServSwitch DKM FX  
NOTE: Administrator rights are required.  
1. Open the Java tool.  
2. Select Switch > Connect in the menu bar.  
3. Enter the IP address in the popup input field according to the network  
configuration of the ServSwitch DKM FX (see Section 4.2.3).  
4. Enter the user name and password for the ServSwitch DKM FX (see Section  
4.4.1).  
5. Confirm your inputs with the button “OK” or reject with “Cancel.”  
Figure 4-5. Menu Connection screen.  
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Chapter 4: Configuration  
Menu structure  
Figure 4-6. Example menu view (system-switch).  
The menu structure of the Java tools is subdivided into various sections:  
• Menu bar (top line)  
• Toolbar (second line)  
• Tab bar (third line)  
• Task area (left menu section)  
• Working area (right menu section)  
• Status bar (bottom line section)  
Operating Instructions  
The operation of the Java tool is intuitive and corresponds to the user interface of  
common operating systems.  
The Java tool contains its own support function.  
This ServSwitch DKM FX manual only describes how to find and open the  
appropriate menus in the Java tool. For further operation, use the support  
function of the tool.  
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Chapter 4: Configuration  
You can activate or deactivate the integrated help texts in the working area of the  
Java tool by checking the box in the upper right corner.  
Mouse Control  
You can select between the following mouse commands:  
Table 4-6. Mouse commands.  
Function  
Mouse command  
Menu selection, marking  
Left mouse button  
Open function-specific selection menus  
Open content-specific selection menus  
Double-click the left mouse button  
Right mouse button  
Keyboard Control  
You can select between the following keyboard commands:  
Table 4-7. Keyboard commands.  
Function  
Keyboard command  
Cursor to the left  
<Cursor Left>  
Cursor to the right  
Line up  
<Cursor Right>  
<Cursor Up>  
Line down  
<Cursor Down>  
Previous page in input or status menus with more than one page  
Next page in input or status menus with more than one page  
<Page Up>  
<Page Down>  
Next field in input menus  
<Tab>  
Previous field in input menus  
<Left-Shift> + <Tab>  
• Switching in selection fields between two conditions (checkmark or not)  
• Open already marked fields with editing or selecting capablility  
<Space>  
• In menus: data saving  
• Menu item selection  
<Enter>  
• Leave tables  
<Ctrl> + <Tab>  
• Jump from tables into the next field  
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Chapter 4: Configuration  
Table 4-7 (Continued). Keyboard commands.  
Function  
Keyboard command  
• Leave tables  
<Ctrl> + <Left-Shift> +  
<Tab>  
• Jump from tables into the previous filed  
Open content-specific selection menus  
Right mouse button  
NOTE: Various functions within the menus in the menu bar can be executed with  
the provided keyboard commands (for example, press <Ctrl> + <S> to exe-  
cute Save) that are listed to the right of the respective menu item.  
Reload Options  
The information shown in the Java tool can be reloaded in different ways.  
• Via <F5> key on the used keyboard  
• Via Edit > Reload in the menu bar  
• Via “Reload” Symbol in the symbol bar  
Context Function  
The Java tool offers several context functions that support a user friendly and  
effective operation of the tool. The context functions are described in the  
respective chapters.  
To execute a context function, use the right mouse button on the corresponding  
field and select the desired function.  
Sorting Function  
Lists and tables in the Java tool offer a sorting function for fast and smooth  
search.  
1. For ascending sort status, use the left mouse button once to click into the  
header of the column you want to sort.  
The sort status is indicated by an arrow that points upwards.  
2. For descending sort, use the left mouse button twice to click on the header of  
the column that you want to sort. The sort is displayed by an arrow that points  
downwards.  
3. To cancel the sort, use the left mouse button once or twice to click on the  
header of the column that is sorted until the displayed arrow disappears.  
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Chapter 4: Configuration  
Filter Function  
Lists and tables in the Java tool offer a filter function that enables a fast and  
smooth search.  
1. To activate a filter, use the right mouse button to click on the header of the  
column you want to filter and select Set Filter.  
2. Write the word or part of a word you want to filter directly into the header.  
The filter results are shown immediately.  
3. To delete a filter, use the right mouse button to click on the header of the  
column you want to filter and select Clear Filter.  
NOTE: An asterix in the header indicates an active filter.  
The filter function is based on the functional principle of common Web  
search engines.  
Configuration in the Java Tool  
You can only change configuration and system settings via Java tool in off-line  
mode without a direct connection between ServSwitch DKM FX and Java tool.  
To activate a configuration in the ServSwitch DKM FX:  
1. Select “File > Upload to” in the menu bar.  
2. Enter the IP address of the ServSwitch DKM FX (see Section 4.2.3) and the  
name and password of the user authorization and select the storage location  
of the new configuration (default or config01-08) in the menu “Select  
Configuration.”  
3. Select “Switch > Connect” in the menu bar and enter the IP address of the  
matrix and the name and password for user authorization.  
4. Select “Administration > Activate Configuration” in the task area and select the  
storage location that you selected above.  
5. Use the “Activate” button to open the selected configuration within the matrix.  
The connection and the open tab will close, and the matrix will restart.  
NOTE: During the activation of a configuration, the matrix is temporarily not  
available.  
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Chapter 4: Configuration  
4.2.3 Control via Serial Interface  
Figure 4-7. RS-232 icon.  
The ServSwitch DKM FX operating system offers various functions for operation  
via serial interface. There are telegrams for switching single or all connections  
available, both unidirectional and bidirectional. There are also  
telegrams for an overall definition of the total switching status and for saving and  
loading such switching states.  
The ServSwitch DKM FX has an option that provides an echo of all affected  
switching operations via serial interface or network interface. It enables you to  
track the current configurations of the matrix at any time so you can update your  
own applications.  
You can also switch ServSwitch DKM FX clones as slaves (stacking) in parallel via a  
serial network interface.  
4.3 Assignment  
The ServSwitch DKM FX enables you to create a console-specific or a CPU-specific  
assignment.  
• You can assign virtual CPUs to real CPUs.  
• You can assign real consoles to virtual consoles.  
4.3.1 Virtual CPU to real CPU  
Switch several consoles to the same CPU. If there are several consoles connected  
to a virtual CPU that is assigned to a real CPU, you will only have to change the  
real CPU once and all the consoles will receive the video signal of the new CPU.  
You can access the menu via OSD or Java.  
Figure 4-8. OSD and Java icons.  
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Chapter 4: Configuration  
Java Tool  
Select “Assignment > Virtual to Real CPU” in the task area.  
Figure 4-9. Menu assignment—Virtual to Real CPU screen.  
For an assignment, proceed as follows:  
1. Select a virtual CPU in the “Virtual CPU” list.  
2. Double-click in the “Real CPU” column to get a list of all available real CPUs.  
3. Select a real CPU.  
You can select between the following buttons:  
Table 4-8. Selection buttons.  
Button Function  
Send  
Send assignments to the matrix  
Reload changes  
Reload  
NOTE: By activating the Auto Send function in the left lower corner of the  
working area, switching operations will occur immediately without  
pressing the Send button to confirm.  
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The selection boxes in the Real CPU column contain a filter function for an easy  
selection of single consoles from a larger pool of consoles (see Section 4.2.2).  
The Java tool additionally offers the possibility to go directly from the Assignment  
menu to the Definition menu to check specific settings for the respective console  
or CPU.  
Use the right mouse button to select the respective console or CPU and select  
“Open CON Device” or “Open CPU Device.”  
4.3.2 Real Console to Virtual Console  
You can assign real consoles to virtual consoles in this menu.  
Using this function, you can change access permissions of the virtual console and  
apply them to all assigned real consoles, too.  
You can access the menu via OSD or Java.  
Figure 4-10. OSD and Java icons.  
Java Tool  
Select “Assignment > Real to Virtual Console” in the task area.  
Figure 4-11. Menu Assignment—Real to Virtual Console screen.  
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Chapter 4: Configuration  
To place an assignment, proceed as follows:  
1. Select the required real console in the table Real Console.  
2. Double-click in the Virtual Console column to get a list of all available virtual  
consoles.  
3. Select the required virtual console.  
You can select between the following buttons:  
Table 4-9. Send and Cancel  
selection buttons.  
Button Function  
Send  
Send assignments to the matrix  
Reject changes  
Cancel  
NOTE: If you activate the Auto Send function in the left lower corner of the  
working area, switching operations will occur automatically without  
pressing the Send button to confirm.  
The selection boxes in the Virtual Console column contain a filter function so you  
can easily select a single CPU from a larger pool of CPUs (see Section 4.2.2).  
4.4 System Settings  
You can configure the following system settings at the ServSwitch DKM FX.  
NOTE: Only users with administrator rights can configure the system settings.  
4.4.1 System Data  
The system configuration is set in this menu.  
You can access the menu via OSD and Java:  
Figure 4-12. OSD and Java icons.  
Select from the following settings:  
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Chapter 4: Configuration  
Table 4-10. System data settings.  
Field  
Selection  
Description  
Device  
Text  
Enter the device name of the matrix (default: SWITCH 01)  
Enter the name of the configuration that is used to save the current  
settings (default: Standard)  
Name  
Info  
Text  
Text  
Additional text field to describe the configuration (default: Factory  
settings)  
If the matrix is defined as a slave in the OSD, the user will lose control  
automatically. Use the keyboard command <Shift><Shift><s><o>to  
recover control. The OSD will open again in the matrix defined as  
slave.  
Activated  
Slave  
Deactivated  
Function not active (default)  
Save the current configuration of the matrix in the flash memory  
periodically.  
Activated  
Auto Save  
Deactivated  
Function not active (default)  
Send all performed switching commands in the matrix as an echo via  
serial interface.  
Activated  
Enable COM  
echo  
NOTE: Enable this function when using media control via the serial  
interface.  
Deactivated  
Activated  
Function not active (default)  
Send all performed switching commands in the matrix as an echo via  
LAN connection.  
Enable LAN  
echo  
NOTE: Enable this function when using media control via the serial  
interface.  
Deactivated  
Function not active (default)  
Synchronize the slave matrix according to the switch status of the  
master matrix.  
Activated  
Synchronize  
Deactivated  
Numerical value  
Function not active (default)  
Master IP  
address  
Set the network address of the master matrix (default value:  
000.000.000.000)  
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Chapter 4: Configuration  
OSD  
Select Configuration > System in the main menu.  
Figure 4-13. Menu Configuration—System screen.  
Table 4-11. Cancel and Save  
selection buttons.  
Button Function  
Cancel  
Save  
Reject changes  
Save changes  
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Chapter 4: Configuration  
Java Tool  
Figure 4-14. Menu System—System Data.  
4.4.2 Automatic ID  
From this menu, you can automatically create CPU and CON devices‘ settings by  
connecting a new extender unit.  
You can access the menu via OSD or Java:  
Figure 4-15. OSD and Java icons.  
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You can select between the following settings:  
Table 4-12. Automatic ID settings.  
Field  
Selection  
Description  
Automatically creates a new CPU or CON device if new extender units  
are connected (default)  
Activated  
Enable Auto  
Config  
Deactivated  
Function not active  
ID Real CPU  
Device  
Numerical value  
Initial value of the automatic ID for real CPUs (default value: 1000)  
ID Virtual  
CPU Device  
Numerical value  
Initial value of the automatic ID for virtual CPUs (default value: 2000)  
ID Real CON  
Device  
Numerical value  
Numerical value  
Initial value of the automatic ID for real CONs (default value: 3000)  
Initial value of the automatic ID for virtual CONs (default value: 4000)  
ID Virtual  
CON Device  
OSD  
Select Configuration > System in the main menu.  
Figure 4-16. Menu Configuration—System screen.  
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Table 4-13. Cancel and Save  
selection buttons.  
Button Function  
Cancel  
Save  
Reject changes  
Save changes  
Java Tool  
Select “System > Automatic ID” in the task area.  
Figure 4-17. Menu System—Automatic ID screen.  
4.4.3 Access  
The access configuration is set in this menu.  
You have the following possibilities to access the menu:  
Figure 4-18. OSD and Java icons.  
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Table 4-14. Access settings.  
Field  
Selection  
Description  
The user has to log in with a user name and a password code to enter  
OSD. Thereafter, the user remains logged in until he explicitly logs out  
or an auto logout is effected.  
Activated  
Enable User  
Login  
Deactivated  
Activated  
Function not active (default)  
CPU access is restricted according to the permissions in the ACL  
(Access Control List).  
Enable User  
ACL  
• User login is required.  
• Switching by keyboard hotkeys requires a prior login.  
Deactivated  
Activated  
Function not active (default)  
Upon opening the OSD, the console will automatically disconnect from  
the current CPU.  
Auto  
Disconnect  
Deactivated  
Function not active (default)  
Period of inactivity after which OSD will close automatically.  
OSD  
Timeout  
0–999 seconds  
• Select 0 seconds, for no timeout (default: 0 seconds)  
Period of inactivity after which a user is automatically logged out from  
the OSD at this console.  
Auto Logout 0–999 minutes  
• The timer is not active as long as the OSD is open.  
• Select 0 minutes, for no timeout (default: 0 minutes)  
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Chapter 4: Configuration  
OSD  
Select Configuration > Access in the main menu.  
Figure 4-19. Menu Configuration Access screen.  
You can select between the following buttons:  
Table 4-15. Cancel and Save  
selection buttons.  
Button Function  
Cancel  
Save  
Reject changes  
Save changes  
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Java Tool  
Select System > Access in the task area.  
Figure 4-20. Menu System—Access screen.  
4.4.4 Switch  
The configuration of the switching parameters is set in this menu.  
You have the following possibilities to access the menu:  
Figure 4-21. OSD and Java icons.  
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Chapter 4: Configuration  
You can select between the following settings:  
Table 4-16. Switch settings.  
Field  
Selection  
Description  
The user can switch to any CPU as an observer, even to ones that are  
already assigned to another user (observer without keyboard/mouse  
access).  
Activated  
Video  
• NOTE: Switch with the <Space> key , not the <Enter> key.  
Sharing  
• The operator will not be informed if further users connect as an  
observer to the CPU that is connected to his console.  
Deactivated  
Activated  
Function not active (default)  
The user can connect to every single CPU as an operator, even to ones  
that are related to another user.  
Force  
• NOTE: The previous user is set to video-only status.  
Connect  
• To share K/M control, Force Connect must be activated.  
Deactivated  
Activated  
Function not active (default)  
Extension of Force Connect: If the user connects to a CPU as an  
operator that is already related to another user, the connection to the  
previous user will be completely disconnected.  
Force  
Disconnect  
NOTE: To share K/M control, Force Connect must be deactivated.  
Deactivated  
Activated  
Function not active (default)  
If a console is not connected to a CPU, you can establish an automatic  
connection to the next available CPU by pressing any key or mouse  
button.  
CPU Auto  
Connect  
Deactivated  
Function not active (default)  
CPU  
Timeout  
0–999  
minutes  
Period of inactivity after which a console will automatically disconnect  
from its current CPU. (default value = 0 minutes)  
Activated  
Activate request of K/M control by keyboard event (key will be lost)  
Function not active (default)  
Keyboard  
Connect  
Deactivated  
Activated  
Activate request of K/M control by mouse event  
Function not active (default)  
Mouse  
Connect  
Deactivated  
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Chapter 4: Configuration  
Table 4-16 (continued). Switch settings.  
Field  
Selection  
Description  
Period of inactivity of a connected console after which K/M control  
can be requested by other consoles connected to the CPU.  
0–999  
seconds  
• NOTE: Set “0” for an immediate transfer in real time.  
Release Time  
• Only one console can have keyboard and mouse control at the same  
time. The other consoles that are connected to the same CPU have a  
video-only status (default value: 10 seconds)  
NOTE: If the options Keyboard Connect and/or Mouse Connect are activated, the  
Release Time condition must be met until a new user gains control.  
OSD  
Select Configuration > Switch in the main menu.  
Figure 4-22. Menu configuration–System.  
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Chapter 4: Configuration  
Table 4-17. Cancel and Save  
selection buttons.  
Button Function  
Cancel  
Save  
Reject changes  
Save changes  
Java Tool  
Select “System > Switch” in the task area.  
Figure 4-23. Menu system—switch.  
4.4.5 Network  
The network configuration is set in this menu.  
You have the following possibilities to access the menu:  
Figure 4-24. OSD and Java icons.  
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Chapter 4: Configuration  
Table 4-18. Network settings.  
Field  
Selection  
Description  
The network settings are automatically supplied by a DNS server  
(default)  
Activated  
DHCP  
Deactivated  
Byte  
Function not active  
IP address  
Input of the IP address in the form “192.168.1.1,” if DHCP is not active  
Subnet  
Mask  
Input of the subnet mask in the form “255.255.255.0,” if DHCP is not  
active (default 255.255.255.0)  
Byte  
Byte  
Input of the subnet mask in the form “192.168.1.1,” if DHCP is not  
active  
Gateway  
NOTE: To activate the modified network parameters, restart the ServSwitch DKM.  
CAUTION: Consult your system administrator before modifying the network  
parameters. Otherwise, unexpected results and failures can occur in  
combination with the network.  
OSD  
Select “Configuration > Network” in the main menu.  
Figure 4-25. Menu Configuration—Network screen.  
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Table 4-19. Cancel and Save  
selection buttons.  
Button Function  
Cancel  
Save  
Reject changes  
Save changes  
Java Tool  
Select System > Network in the task area.  
Figure 4-26. Menu system—network.  
4.4.6 Date and Time  
Date and Time are set in this menu.  
You can access the menu via OSD:  
Figure 4-27. OSD icon.  
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Table 4-20. Date and time settings.  
Field  
Month  
Date  
Selection  
1–12  
Description  
Enter month  
Enter date  
Enter year  
1–31  
Year  
1–99  
Day of the  
week  
1–7  
Enter week  
Hours  
0–23  
0–59  
0–59  
Enter hour  
Minutes  
Seconds  
Enter minute  
Enter second  
OSD  
Select “Configuration > Date+Time” in the main menu.  
Figure 4-28. Menu Configuration—Date and Time screen.  
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You can select between the following buttons:  
Table 4-21. Cancel and Save  
selection buttons.  
Button Function  
Cancel  
Save  
Reject changes  
Save changes  
4.5 User Settings  
You have the possibility to configure the following user settings:  
User Data  
New users and their user settings and permissions are set in this menu.  
You have the following possibilities to access the menu:  
Figure 4-29. OSD and Java icons.  
You can select between the following settings:  
Table 4-22. User data settings.  
Field  
Selection  
Description  
Name  
Text  
User name (case-sensitive)  
Password  
Text  
Text  
User password (case-sensitive)  
Repeat  
Password  
Repeat user password (case-sensitive)  
Activated  
Access permission via HTTP  
Function not active (default)  
HTTP  
FTP  
Deactivated  
Access permission via FTP. This setting is necessary for file access from  
the Java tool or any Web browser.  
Activated  
Deactivated  
Function not active (default)  
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Table 4-22 (continued). User data settings.  
Field  
Selection  
Description  
activated  
Access permission via Telnet  
TEL  
deactivated  
Function not active (default)  
• User has rights  
activated  
• Permission for crosspoint operations  
POW  
ADM  
deactivated  
Function not active (default)  
• Permission for system configuration and all switching operations  
• User has administrator rights  
activated  
• This setting is required for an online connection with the Java tool  
deactivated  
Function not active (default)  
OSD  
Select “Configuration > User” in the main menu.  
Figure 4-30. Menu Configuration—User screen.  
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Table 4-23. OSD settings.  
Button  
New  
Function  
Create a new user  
Edit an existing user  
Delete an existing user  
Reject changes  
Edit  
Delete  
Cancel  
Save  
Save changes  
Java Tool  
Select “User > User Data” in the task area.  
Figure 4-31. Menu User—User Data screen.  
Table 4-24. OSD settings.  
Button  
Function  
New  
Create a new user  
Delete an existing user  
Create a new user account  
Reject changes  
Delete  
Apply  
Cancel  
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To configure user access rights for CPUs, proceed as follows:  
1. Select a user in the User Data list.  
2. By using the right mouse button once on a CPU in one of the respective access  
lists (Full Access, Video Access, and No Access), two lists for selection will  
appear in which the respective CPU can be moved and the access rights can be  
changed.  
3. Confirm the configuration by pressing the “Apply” button.  
To create a new user, proceed as follows:  
1. Press the “New” button.  
2. Select a template of an existing user if applicable (choose template).  
3. Press the “OK” button.  
4. Set password.  
5. Set general access permissions.  
6. Set user permissions for CPU access (paste function).  
7. Set user favorites for OSD access.  
8. Press the “Apply” button to save the new user settings.  
You can select between the following keyboard commands:  
Table 4-25. Keyboard commands.  
Function  
Keyboard Command  
Add CPU to Full Access list  
Add CPU to Video Access list  
Add CPU to No Access list  
<F>  
<V>  
<N>  
4.6 Extender Settings  
All extender units are managed in this menu. This also contains the creation of  
new extender units and the deletion of existing extender units.  
The extender unit describes the connection of a physical extender to the matrix.  
Every extender board with a direct cable connection to the matrix is recognized  
as an extender unit. Dual-head KVM extenders will be recognized as two  
independent extender units.  
NOTE: KVM extenders automatically create extender units inside the matrix.  
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To access the menu, use OSD or Java:  
Figure 4-32. OSD and Java icons.  
Table 4-26. OSD settings.  
Field  
ID  
Selection  
Description  
Numerical value of the extender ID (KVM extenders: ID is  
provided by extender unit [serial no.] and cannot be changed)  
Text  
Name  
Text  
Name of the extender unit  
Activated  
Deactivated  
Create an extender unit with a fixed port assignment (default)  
Function not active (default)  
Fixed  
Port  
1–288 (depending  
on the matrix)  
Port number of the extender unit  
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OSD  
Select “Configuration > EXT Units” in the main menu.  
Figure 4-33. Menu Configuration—EXT Units screen.  
You can select between the following buttons:  
Table 4-27. Extender (EXT) units settings.  
Button  
New  
Function  
Create an extender unit  
Edit  
Edit an existing extender unit  
Delete an existing extender unit  
Delete  
Cancel  
Save  
Reject changes  
Save changes  
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The settings for the tab OSD Data are described in Section 4.8.2.  
Java Tool  
Select “Definition > EXT Units” in the task area.  
Figure 4-34. Menu Definition—EXT Units screen.  
You can select between the following buttons:  
Table 4-28. OSD settings.  
Button  
New  
Function  
Create a new extender unit  
Delete an existing unit  
Confirm changes of an extender unit  
Reject changes  
Delete  
Apply  
Cancel  
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1. To create a new extender unit press the button “New.”  
2. Select whether a template of an existing extender unit (“Choose extender as  
template”), a template of an predefined extender type (“Choose extender  
type”) or no template (“None”) should be used.  
3. Press the “OK” button.  
4. Set all relevant parameters for the extender unit.  
5. Press the “Apply” button to save the new extender unit.  
CAUTION: Created extender units are always set as fixed port extenders. These  
configurations are necessary, if you want to switch, for example, USB  
2.0 connections via the matrix.  
4.7 CPU Settings  
New CPU devices are configured in this menu including their assignment to  
extenders.  
The assignment helps to describe and switch more complex computer  
configurations (for example, Quad-Head with USB 2.0) in the matrix.  
You can access the menu via the OSD or Java icon:  
Figure 4-35. OSD and Java icons.  
You can select between the following settings:  
Table 4-29. CPU settings.  
Field  
ID  
Selection  
Description  
Text  
ID of the CPU unit (see Section 4.4.2)  
Name  
Text  
Name of the CPU device  
Activated  
Deactivated  
Create new CPU device as a virtual one  
Function not active (default)  
Fixed  
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OSD  
Select “Configuration > CPU Units” in the main menu.  
Figure 4-36. Menu Configuration—CPU Devices screen.  
You can select between the following buttons:  
Table 4-30. CPU unit buttons.  
Button  
New R.  
New V.  
Edit  
Function  
Create a new real CPU unit  
Create a new virtual CPU unit  
Edit an existing CPU device  
Delete  
Cancel  
Save  
Delete an existing CPU device  
Reject changes  
Save changes  
Java Tool  
Select “Definition > CPU Devices” in the task area.  
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Figure 4-37. Menu Definition—CPU Devices screen.  
You can select between the following buttons:  
Table 4-31. CPU devices buttons.  
Button  
New  
Function  
Create a new CPU device  
Delete a new CPU device  
Confirm a created CPU device  
Delete  
Apply  
Cancel  
>
Reject changes  
Assign selected extender units  
Assign all available extender units  
Remove the selected extender units  
Remove all extender units  
>>  
<
<<  
You can select between the following keyboard commands:  
Table 4-32. Keyboard commands.  
Function  
Keyboard Command  
Change assignment number of the extender unit upwards  
Change assignment number of the extender unit downwards  
<+>  
<->  
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To create a new CPU device, proceed as follows:  
1. Press the “New” button.  
2. Select whether a real CPU (“Create a real CPU”) or a virtual CPU (“Create a  
virtual CPU”) should be created or a template of an existing CPU should be  
used (“Choose template”).  
NOTE: A template can be used only if there is at least one existing CPU device.  
3. Press the “OK” button.  
4. Determine all parameters that are relevant for the CPU.  
5. To confirm the new CPU, press the “Apply” button.  
To access a new CPU via matrix, an assignment of one or more CPU type  
extender units is required. Proceed as follows:  
1. Select the new CPU in the CPU devices list.  
2. Select one or more extenders in the Extender available list.  
3. Perform the assignment by pressing the “>”button. To assign all available  
extenders to the CPU, press the “>>” button.  
The assignments are displayed in the Extender assigned list.  
4. Confirm the assignment by pressing the “Apply” button.  
To remove an extender assignment, proceed as follows:  
1. Select a CPU in the CPU Devices list.  
2. Select one or more extenders in the Extender assigned list.  
3. Remove the assignment with the button <. To remove all existing assignments,  
press the button <<.  
4. Confirm the removal with the “Apply” button.  
4.8 Console Settings  
You can perform the following console settings:  
4.8.1 CON Devices  
New CON devices are created in this menu including access rights and assignment  
to extenders.  
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You can access the menu via OSD or Java:  
Figure 4-38. OSD and Java icons.  
You can select between the following settings:  
Table 4-39. CON devices settings.  
Field  
ID  
Selection  
Description  
Text  
ID of the CON unit (see Section 4.4.2)  
Name  
Text  
Name of the CON device  
Activated  
Create new CON devicd as a virtual one  
Virtual  
device  
Deactivated  
Activated  
Function not active (default)  
Allow user login at this CON device  
Function not active  
Allow login  
Force login  
Deactivated  
Activated  
Force user login at this CON device  
Function not active  
Deactivated  
OSD  
Select “Configuration > CON Devices” in the main menu.  
Figure 4-39. Menu Configuration—CON Devices screen.  
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You can select between the following buttons:  
Table 4-34. CON devices buttons.  
Button  
New R.  
New V.  
Edit  
Function  
Create a real console  
Create a virtual console  
Edit an existing console  
Delete  
Cancel  
Save  
Delete an existing console  
Reject changes  
Save changes  
Java Tool  
Select “Definition > CON Devices” in the task area.  
Figure 4-40. Menu Configuration—CON Devices screen.  
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Table 4-35. Menu configuration—  
CON devices buttons.  
Button  
New  
Function  
Open a new CON device  
Delete a new CON device  
Confirm a created CON device  
Delete  
Apply  
Cancel  
>
Reject changes  
Assign selected extender units  
Assign all available extender units  
Remove the selected extender units  
Remove all extender units  
>>  
<
<<  
You can select between the following keyboard commands:  
Table 4-36. Keyboard commands.  
Function  
Keyboard Command  
Decrease assignment number of the extender unit  
Increase assignment number of the extender unit  
<+>  
<->  
To create a new console, proceed as follows:  
1. Press the “New” button.  
2. Select “Create a real Console” to create a real console or a select “Create a  
virtual Console” to create a virtual console, or select “Choose template” to use  
the template of an existing console.  
3. Press the “OK” button.  
4. Determine all parameters that are relevant for the console.  
5. To confirm a created console, press the “Apply” button.  
To run a created CPU via matrix, you need to assign one or more CON units  
(extenders). To place an assignment, proceed as follows:  
1. Select the console in the CON devices list to be assigned to an extender.  
2. Select the extender in the Extender available list to be assigned to the CON.  
3. Perform the assignment by pressing the “>” button. To assign all available  
extenders to the console, press the “>>” button. The assignments are displayed  
in the Extender assigned list.  
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4. Confirm the assignment by pressing the “Apply” button.  
To remove an extender assignment, proceed as follows:  
1. Select the console in the CON devices to be modified list.  
2. Select the extender(s) in the Extender assigned to be removed list.  
3. Remove the assignment with the “<” button. To remove all existing  
assignments, press the “<<” button.  
4. Confirm the changes by pressing the “Apply” button.  
To configure the access rights of consoles to CPUs, proceed as follows:  
1. Select a console in the CON devices list.  
2. Open the “CPU Access Control” tab.  
3. Assign new access rights by using the right mouse button or the respective  
keyboard commands (see below).  
4. Confirm the configuration by pressing the “Apply” button.  
NOTE: Once created, a new user automatically receives full access to all available  
CPUs.  
You can select between the following keyboard commands:  
Table 4-37. Keyboard commands.  
Function  
Keyboard Command  
Add CPU to Full Access list  
<F>  
Add CPU to Video Access list  
Add CPU to No Access list  
<V>  
<N>  
4.8.2 Mouse and Keyboard  
From this menu, you can set the OSD configuration for mouse and keyboard. You  
can access the menu via OSD or Java.  
Figure 4-41. OSD and Java icons.  
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Table 4-38. Mouse and keyboard settings.  
Field  
Selection  
Description  
Adjusts the horizontal mouse speed:  
1= slow, 9 = fast (default value = 4)  
Horizontal speed 1/x  
1–9  
Adjusts the vertical mouse speed:  
1= slow, 9 = fast (default value = 5)  
Vertical speed 1/x  
Double-click  
1–9  
Adjusts the time slot for a double-click  
(default value = 200 ms)  
100–800  
Set the OSD keyboard layout according  
to the keyboard you are using (default:  
German [DE])  
Keyboard layout  
Video mode  
Region  
Variable or specific  
resolution  
Resolution that is used when opening  
OSD  
NOTE: The mouse and keyboard settings are console specific. You can set them  
separately for every console.  
OSD  
Select “Configuration > EXT Units” in the main menu.  
Figure 4-42. Menu Configuration—EXT Units screen.  
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You can select between the following buttons:  
Table 4-39. Buttons.  
Button  
Cancel  
Save  
Function  
Reject changes  
Save changes  
Java Tool  
Select “Definition > EXT Units” in the task area.  
NOTE: Set mouse and keyboard settings using the OSD Data tab.  
Figure 4-43. Menu Definition—EXT Units screen.  
4.9 Saving and Loading Configurations  
You can set the following configurations:  
4.9.1 Active Configuration  
Use the OSD button to access the menu:  
Figure 4-44. OSD button.  
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Select “Configuration > Save” in the main menu.  
By selecting this menu item, the active configuration of the matrix is saved to the  
permanent matrix memory. By default, the last configuration that has been saved  
in this way will be restored after the matrix restarts.  
NOTE: Changing or saving configurations blocks the matrix memory and freezes  
all OSD menus for a few seconds. The switching connections are not  
affected by this freeze.  
If you select “Auto Save” within the system settings, it will automatically save the  
configuration periodically.  
4.9.2 Saving Configurations (Internal)  
In this menu, the current matrix configuration to predefined storage locations is  
saved. However, it does not replace configuration buffering.  
You can access the menu via OSD or Java:  
Figure 4-45. OSD and Java icons.  
In Active, the name and detailed information of the current configuration are  
shown. This configuration can be saved now.  
In Default and File #1 to File #8, the name and the detailed information of the  
respective saved configuration are shown. You can overwrite these storage  
locations.  
The storage location to be overwritten by the current configuration must be  
selected explicitly.  
Afterwards, the current configuration will be saved to this storage location and  
will be immediately shown in the menu. The previously saved configuration that  
was saved to this storage location is deleted.  
OSD  
You can save the created configuration within eight storage locations in the matrix  
(File #1–File #8). You can also save a configuration as the default configuration.  
1. Select “Configuration > Save As…” in the main menu.  
2. Select the required storage location “(File #1–File #8)” or “Default.”  
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Figure 4-46. Menu Configuration—Save As screen.  
Java Tool  
To save the configuration into the internal matrix memory, proceed as follows:  
1. Select “File > Upload to…” in the menu bar.  
2. Enter the IP address of the matrix, your user name, and your password, and  
select the storage location where the configuration will be saved (default or  
config01–config08).  
3. Press the “OK” button to confirm.  
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Figure 4-47. Menu File—Upload to screen.  
4.9.3 Loading of Configurations (Internal)  
Previously saved configurations are loaded in this menu.  
You have the following possibilities to load configurations from files:  
Figure 4-48. OSD and Java icons.  
In Active, the currently loaded configuration is displayed.  
In addition to the default configuration, you can load up to eight further  
configurations.  
Select the configuration to be loaded from eight personalizable configurations and  
the default settings.  
The selected configuration will be immediately loaded and displayed in the menu  
as “Active.” The previously active configuration is deleted.  
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OSD  
1. Select “Configuration > Open” in the main menu.  
2. Select the desired configuration.  
3. Load the configuration by pressing the <Enter> key.  
Figure 4-49. Menu Configuration—Open screen.  
Java Tool  
1. Select “Administration > Activate Configuration” during on-line mode in the  
task area.  
2. Select the required configuration.  
3. Load the configuration by pressing the “Activate” button.  
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Figure 4-50. Menu Administration—Activate Configuration on Switch screen.  
4.9.4 Saving Configurations (External)  
You can save created configurations as a file, so that they will be independent of  
the matrix and transportable.  
You have the following possibility to access the menu:  
Figure 4-51. Java icon.  
1. Select “File > Save As” in the menu bar.  
2. Select the directory of the configuration on your storage medium where it will  
be saved.  
NOTE: Configurations are always saved in a file with the ending “dtc.”  
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Figure 4-52. Menu File—Save As screen.  
4.9.5 Loading Configurations (External)  
Externally saved configurations are opened and activated in this menu.  
You have the following possibilities to load configurations from files:  
1. Select “File > Open…” during off-line mode and select the storage location of  
the configuration file that has to be opened.  
2. Open the configuration by pressing the “Open” button.  
3. Select “File > Upload to…” in the menu bar to transfer the opened  
configuration to the matrix. Enter the necessary parameters.  
4. Select “Switch > Connect” in the menu bar to make a connection between the  
matrix and the Java tool. Enter the necessary parameters.  
5. Select “Administration > Activate Configuration” and select the configuration  
to be activated.  
6. Confirm the process with the “Activate” button.  
The opened configuration is activated now and can be used.  
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Figure 4-53. Menu File–Open screen.  
4.10 Export and Import Options  
The ServSwitch DKM FX offers the possibility to read out available configuration  
lists (extender, CPUs, consoles and users) for exporting and importing again via  
Java tool. You have the following possibilities to handle configuration lists.  
Exported configuration lists are always saved in “.csv” format that allows off-line  
editing with common spreadsheet applications.  
You have the following possibilities to export or import configuration lists:  
Figure 4-54. Java icon.  
4.10.1 Export Options  
Configuration lists are exported in this menu. To export, proceed as follows:  
1. Select “File > Export” in the menu bar.  
2. After opening the menu, select the list to export (Extender, CPU, Console or  
User).  
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3. Select the storage location for the export file.  
4. Confirm the export with the “Finish” button.  
Figure 4-55. Menu File–Export screen.  
4.10.2 Import Options  
Configuration lists are imported in this menu. To import, proceed as follows:  
1. Select “File > Import” in the menu bar.  
2. After opening the menu, select the list to import (Extender, CPU, Console or  
User).  
3. Select the directory of the list to import.  
4. Confirm the import with the “Finish” button.  
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Figure 4-56. Menu File–Import screen.  
4.11 Firmware Update  
The firmware of the matrix can be updated in this menu.  
To access the menu, use the Java icon:  
Figure 4-57. Java icon.  
1. Select “Administration > Update Firmware” in the task area.  
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Figure 4-58. Menu Administration–Update Firmware screen.  
2. Select the directory in the lower part of the working area in which the update  
files can be found.  
3. Select those modules in the list that have to be updated and enable the  
respective checkbox in the Update column.  
4. Start the update by pressing the “Update” button in the lower part of the  
working area.  
5. Restart the matrix by pressing the “Restart matrix” button in the lower part of  
the working area.  
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Chapter 5: Operation  
5. Operation  
You can operate the ServSwitch DKM FX in three different ways:  
1. Direct Switching  
• via a keyboard connected to a CON port and the hotkeys  
• by a macro keyboard connected to a console port  
2. OSD  
• via keyboard/mouse directly connected to the CPU board of the matrix  
• via keyboard/mouse connected to a CON Unit and the OSD  
3. External Switching Commands:  
• via an external computer via Java tool (network connection required)  
• via a media control (network or serial connection required)  
5.1 Operation via Hotkeys  
5.1.1 Direct Switching  
The direct switching by hotkeys on a keyboard is the fastest way for a user to  
switch at his console between different CPUs. He can switch video, keyboard and  
mouse, or only video.  
Direct Switching of Video, Keyboard, and Mouse  
1. Start Command Mode with the hotkey. For control, the LEDs Shift and Scroll  
flash at the keyboard, if Command Mode is activated.  
2. Enter the index number of the new CPU from the list of favorites and confirm  
with <Enter>. At the same time, the Command Mode is closed and the console  
is connected to the new CPU with complete control.  
NOTE: For best switching time, use identical mice, keyboards, and monitors.  
This contributes to a smooth and delayless direct switching of the matrix.  
Direct Switching of Video  
1. Start Command Mode with the hotkey. For control, the LEDs Shift and Scroll  
flashes at the keyboard, if command mode is activated.  
2. Enter the index number of the new CPU from the list of favorites and confirm  
with <Space>.  
At the same time, the Command Mode is closed and the console is connected to  
the new CPU with video only.  
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Chapter 5: Operation  
NOTE: You can only use the hotkeys to switch to unused and allowed CPUs.  
Hotkeys are only supported if neither “Enable User Login” nor “Enable User  
ACL” is selected and the user is logged in the OSD.  
5.1.2 Scan Mode  
The Scan Mode can show video signals of the different CPUs fast and without  
delay and switch continuously using the hotkey. Switching between two video  
signals can even take place within one frame.  
1. Start command mode with the hotkey. For control, the “Shift” and “Scroll”  
LEDs flash at the keyboard if command mode is activated.  
2. Press the “<Left Shift>” key and hold it down. You can now enter the index  
numbers of the various CPUs from the list of favorites with the keyboard and  
immediately switch to the video signal of the respective CPU after entering the  
index number.  
3. Leave Scan Mode by pressing “<Left Shift> + <Esc>.”  
NOTE: For optimal results, use identical resolutions. This contributes to a smooth  
and delay-free scan mode function.  
5.1.3 Addressing Master and Slave  
The ServSwitch DKM FX can be cascaded in two steps. You can optionally send  
the commands (including opening the OSD) to the master or the slave matrix.  
Whenever command mode is activated, you can select by a <m> or a <s>, if all  
the following commands should be handled in the master or in the slave matrix.  
OSD Access  
• OSD access to the master matrix:  
<Left Shift>, <Left Shift>, <m> (optional), <o>  
• OSD access to the slave matrix:  
<Left Shift>, <Left Shift>, <s>, <o>  
Example: Switching to the CPU Port 23 of the slave matrix.  
1. Switching to the CPU port (e.g. 12) of the master matrix that has the  
connection to the slave matrix:  
<Left Shift>, <Left Shift>, <m> (optional), <1>, <2>, <Enter>  
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Chapter 5: Operation  
2. Switching to the CPU Port 23 of the slave matrix:  
<Left Shift>, <Left Shift>, <s>, <2>, <3>, <Enter>  
NOTE: The selected master/slave mode is permanently activated until another  
mode is manually activated. This means that if you select <s> for example,  
all prospective commands will be sent to the slave, but not if the Command  
Mode is left in the meantime.  
5.1.4 Function Keys <F1>–<F12>  
In Command Mode you can retrieve the Macros 1–12 with the function keys  
<F1>–<F12> of the connected standard keyboard instead of the special macro  
keyboard.  
The deposited command sequence for the appropriate function key is executed  
and Command Mode is left immediately.  
By using <s> or <S> and <m> or <M> before you key in other commands, you  
can select whether the command sequence should be executed for the master or  
the slave.  
NOTE: The chosen control level remains selected only if the switch remains in  
Command Mode.  
5.2 KVM Switching  
To switch using the ServSwitch DKM FX, use OSD or Java:  
Figure 5-1. OSD and Java icons.  
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Chapter 5: Operation  
OSD  
Select “Switch” in the main menu.  
Figure 5-2. Menu Switch screen.  
The following information is shown in this menu:  
Table 5-1 Menu switch.  
Field  
Description  
CON device  
Assigned physical extender unit (CON unit)  
CON assigned  
CPU connected  
CON status  
EXT list  
Virtual CON device that is assigned to the real CON device  
Currently connected CPU device  
Current connection status (CON device)  
LIst of all available physical extender units (CON units)  
Assigned physical extender unit (CPU unit)  
Real CPU device that is assigned to a virtual CPU device  
Currenlty connected CON device  
CPU device  
CPU assigned  
CON connected  
CPU status  
EXT list  
Current connection status (CPU device)  
List of all available extender units (CPU units)  
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Chapter 5: Operation  
You can select from the following switching functions:  
Table 5-2. Switching functions.  
Function  
Keyboard Command  
Set a video-only connection  
Set a KVM connection  
<Space>  
<Enter>  
Set a KVM connection in private mode (video sharing disabled) <Shift>+<Enter>  
Disconnect own CON device from CPU device <Backspace>  
Java Tool  
Select “Switch > Switch Console to CPU” in the task area.  
Figure 5-3. Menu Switch—Switch Console to CPU.  
All connected consoles and the associated CPU connections are shown in columns  
in the working area in this menu.  
NOTE: Switching operations can only be performed in on-line mode, that means  
an active network connection between the matrix and the Java tool is  
needed.  
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Chapter 5: Operation  
To set a KVM connection between a console and a CPU, double-click on the  
corresponding selection box within the CPU column and select the requested CPU  
(green).  
To set a video connection between a console and a CPU, double-click on the  
corresponding selection box within the CPU column and select the requested CPU  
(orange).  
NOTE: CPUs whose respective console does not have access rights will not appear  
in the list.  
You can use the following button to perform a switching operation:  
Table 5-3. Switching button.  
Button  
Function  
Send  
Send effected switching operations to the matrix  
NOTE: By activating the function Auto Send in the left lower corner of the  
working area, switching operations will be done immediately without  
confirmation by pressing the Send button.  
Additionally, the menu offers the possibility to get from any console or CPU into  
the associated configuration menu in the task area.  
1. To get directly to Definition > CON Devices, use the right mouse button to click  
on the respective console in the list and select “Open CON Device.”  
2. To get directly to Definition > CPU Devices, use the right mouse button to click  
on the respective console in the list and select “Open CPU Device.”  
5.3 Serial Interface  
Figure 5-4. OSD icon.  
The ServSwitch DKM FX enables you to switch via a serial interface (RS-232).  
Detailed information for the serial interface and the corresponding switching  
commands can be found in Chapter 6.  
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Chapter 5: Operation  
5.4 Power On and Power Down Functions  
The ServSwitch DKM FX has the following power on and power down functions:  
restart and reset.  
5.4.1 Restart  
To perform a restart, use OSD.  
Figure 5-5. OSD icon.  
OSD  
1. Select “Configuration > Restart Matrix” or “Restart IO Board” in the main  
menu to restart either the matrix or the I/O boards.  
2. To confirm the selection, press the “Yes” button.  
The ServSwitch DKM FX will be restarted with the current settings.  
5.4.2 Reset  
Use the OSD to reset the extender:  
Figure 5-6. OSD icon.  
NOTE: If a firmware update has been done since the delivery, the matrix will be  
set to the state defined there.  
OSD  
1. Select “Configuration > Reset Matrix” in the main menu.  
2. To confirm the selection, press the “Yes” button.  
The ServSwitch DKM FX will be reset to the factory settings.  
5.4.3 Power Down  
Slide the on and off switch at the main sockets of the power supply units to start  
or switch off the matrix.  
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Chapter 6: Serial Control  
6. Serial Control  
Use the following parameters to control the ServSwitch DKM FX via its serial  
interface.  
115.2K, 8, 1, NO  
(115.2 kbps, 8 data bits, 1 stop bit, no parity)  
Command  
<STX>, <command byte (CMD)>, [data bytes (D0…DN)], <ETX>  
[ ] = Optional elements  
Response  
<ACK> , [<ECHO>]  
[ ] = Optional elements  
<ECHO> reports the ServSwitch DKM FX sequences enabled by a command that  
shows the new switching status of the ServSwitch DKM FX. The echo can be  
used to update user applications and to operate several matrices in parallel.  
Parameter Description  
Command byte: In the range 0x40 to 0x6F (see the list of allowed commands  
below).  
Data bytes: a) To prevent transferring control statements of control commands  
while transferring binary data, the data are divided into low-nibble and high-  
nibble. The data are distributed to the low nibbles of two bytes and provided  
with an offset by 0x60, for example, 0x1F.  
=> 0x61 + 0x6F  
b) 7-bit data: (0x0 to 0x7F) are provided with an offset by 0x80,  
e.g. 0000011 => 0x83  
c) ASCII data => 0x20 to 0x7E are transmitted unencrypted.  
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Chapter 6: Serial Control  
(Special) characters:  
ACK  
NAK  
STX  
ETX  
CR  
0x06  
0x15  
0x02  
0x03  
0x0D  
0x1B  
ESC  
HTAB 0x09  
LF 0x0A  
Sequence of a Data Communication  
Table 6-1. Data communication sequence.  
ServSwitch KVM DKM FX  
Control CPU  
—
1. Send a command  
2. Acquire a command, process a  
command, block further commands.  
—
—
3. a) Errors occurred: <NAK>  
b) No errors: <ACK><ECHO>  
c) Optional: Reply telegram with data  
4. a) Repeat telegram  
b) Next command  
—
c) Receive and process the repeat telegram  
NOTE: The serial interface can be blocked while OSD is open.  
Switching Functions Telegrams  
Table 6-2. Input port’s request for output port.  
Bytes  
Description  
Coding  
1
Control character  
0x1B  
1
1
Server indentification  
Command  
0x5B  
0x42  
2
2
Total length of telegram (7 bytes, binary)  
0x07 0x00  
0x01 0x00 (for port 1) to 0x120 0x00 (for port  
288)  
Requested output port (binary, 1…max. ports)  
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Chapter 6: Serial Control  
Example:  
Input port’s request for output Port 160  
0x1B 0x5B 0x42 0x07 0x00 0xA0 0x00  
Table 6-3. Return of input port for output port.  
Bytes  
Description  
Coding  
1
Control character  
0x1B  
1
1
2
Server indentification  
Command  
0x5B  
0x42  
Requested output port (binary, 1…max. ports) 0x01 0x00 (for Port 1) to 0x120 0x00 (for Port 288)  
Assigned input port (binary, 1…max. ports) 0x01 0x00 (for Port 1) to 0x120 0x00 (for Port 288)  
2
Example:  
Input Port 17’s return for output Port 160  
0x1B 0x5B 0x42 0x09 0x00 0xA0 0x00 0x11x00  
Table 6-4. Connection of input port with output port.  
Bytes  
Description  
Coding  
0x1B  
1
1
1
Control character  
Server identification  
Command  
0x5B  
0x43  
2
2
Total length of telegram (9 bytes, binary)  
0x09 0x00  
Requested output port (binary, 1…max. ports) 0x01 0x00 (for Port 1) to 0x120 0x00 (for Port 288)  
Assigned input port (binary, 1…max. ports) 0x01 0x00 (for Port 1) to 0x120 0x00 (for Port 288)  
2
Example:  
Connection of input Port 17 with output Port 160  
0x1B 0x5B 0x43 0x09 0x00 0xA0 0x00 0x11 0x00  
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Chapter 6: Serial Control  
Table 6-5. Request of input port for output port with a fixed total port number.  
Bytes  
Description  
Coding  
0x1B  
1
1
1
Control character  
Server identification  
Command  
0x5B  
0x44  
2
2
2
Total length of telegram (9 bytes, binary)  
0x09 0x00  
Number of output ports (binary, 1…max.  
ports)  
0x01 0x00 (for Port 1) to 0x120 0x00 (for Port 287)  
Requested output port (binary, 1…max. ports) 0x01 0x00 (for Port 1) to 0x120 0x00 (for Port 288)  
Example:  
Request of input port for output Port 25 with a total port number of 160  
0x1B 0x5B 0x44 0x09 0x00 0xA0 0x00 0x19 0x00  
Table 6-6. Return of input port for output port with a fixed port number.  
Bytes  
Description  
Coding  
0x1B  
1
1
1
Control character  
Server identification  
Command  
0x5B  
0x44  
2
2
Total length of telegram (7 bytes, binary)  
0x07 0x00  
Number of output ports (binary, 1…max. 288 0x01 0x00 (for Port 1) to 0x120 0x00 (for 287  
ports) ports)  
Example:  
Return of input Port 17 for output Port 25 with a total port number of 160.  
0x1B 0x5D 0x44 0x09 0x00 0xA0 0x00 0x19 0x00 0x11 0x00  
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Table 6-7. Connection of input port with output port  
with a fixed total port number.  
Bytes  
Description  
Coding  
0x1B  
1
1
1
Control character  
Server identification  
Command  
0x5B  
0x45  
2
2
Total length of telegram (7 bytes, binary)  
0x07 0x00  
Number of output ports (binary, 1…max.  
2887ports)  
0x01 0x00 (for Port 1) to 0x120 0x00 (for 287  
ports)  
Example:  
Connection of input Port 17 with output Port 25 with a total port number of 160  
0x1B 0x5B 0x45 0x07 0x00 0xA0 0x00 0x19 0x00 0x11 0x00  
Table 6-8. Request of switching matrix.  
Bytes  
Description  
Coding  
0x1B  
1
1
1
Control character  
Server identification  
Command  
0x5B  
0x46  
Table 6-9. Return of the switching matrix (input port for all output ports).  
Bytes  
Description  
Coding  
0x1B  
1
1
1
Control character  
Server identification  
Command  
0x5B  
0x46  
2
2
Total length of telegram (7 bytes, binary)  
0x07 0x00  
Input port whose signal is sent to output port  
OutPort (n)  
0x01 0x00 (for Port 1) to 0x120 0x00 (for 288  
ports)  
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Chapter 6: Serial Control  
Example:  
Return input Port 17 for all output ports  
0x1B 0x5D 0x46 0x07 0x00 0x11 0x00  
Table 6-10. Request of CPU (input) for CON (output).  
Bytes  
Description  
Coding  
0x1B  
1
1
1
Control character  
Server identification  
Command  
0x5B  
0x46  
2
2
Total length of telegram (7 bytes, binary)  
Requested output console  
0x07 0x00  
0x01 0x00 (for Console 1) to 0x11F 0x00  
(for Console 287)  
Example:  
Request of CPU (input) for Console 23  
0x1B 0x5B 0x47 0x07 0x00 0x17 0x00  
Table 6-11. Return of CPU (input) for CON (output).  
Bytes  
Description  
Coding  
0x1B  
1
1
1
Control character  
Server identification  
0x5B  
Command  
0x47  
2
2
Total length of telegram (9 bytes, binary)  
0x09 0x00  
0x01 0x00 (for Console 1) to 0x11F 0x00 (Console  
287)  
Requested output console  
Requested input CPU  
2
0x01 0x00 (for CPU 1) to 0x11F 0x00 (for CPU 287)  
Example:  
Return of CPU 34 for Console 23  
0x1B 0x5D 0x47 0x09 0x00 0x17 0x00 0x22 0x00  
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Chapter 6: Serial Control  
Table 6-12. Connection of CPU (input) with CON (output).  
Bytes  
Description  
Coding  
0x1B  
1
1
1
Control character  
Server identification  
Command  
0x5B  
0x48  
2
2
Total length of telegram (9 bytes, binary)  
Requested console  
0x09 0x00  
0x01 0x00 (for Console 1) to 0x11F 0x00 (for  
Console 287)  
0x01 0x00 (for CPU 1) to 0x11F 0x00 (for  
CPU 287)  
2
Requested CPU  
Example:  
Connection of CPU 43 with Console 23  
0x1B 0x5B 0x48 0x09 0x00 0x17 0x00 0x2B 0x00  
Table 6-13. Request of CPU (input) for CON (output)  
with a fixed console number.  
Bytes  
Description  
Coding  
0x1B  
1
1
1
Control character  
Server identification  
Command  
0x5B  
0x49  
2
2
Total length of telegram (9 bytes, binary)  
0x09 0x00  
Total number of consoles (binary, 1…max.  
CONs)  
0x01 0x00 (for Console 1) to 0x11F 0x00 (for  
287 Consoles)  
0x01 0x00 (for Console 1) to 0x11F 0x00 (for  
Console 287)  
2
Requested consoles  
Example:  
Request of CPU (input) for Console 23 with 50 consoles in total  
0x1B 0x5B 0x49 0x09 0x00 0x32 0x00 0x17 0x00  
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Chapter 6: Serial Control  
Table 6-14. Return of CPU (input) for CON (output)  
with a fixed console number.  
Bytes  
Description  
Coding  
0x1B  
1
1
1
Control character  
Server identification  
Command  
0x5D  
0x49  
2
2
Total length of telegram (7 bytes, binary)  
0x07 0x00  
Total number of consoles (binary, 1…max.  
CONs)  
0x01 0x00 (for console 1) to 0x11F 0x00 (for  
287 consoles)  
Example:  
Return of CPU 43 for Console 23 with 50 consoles in total  
0x1B 0x5D 0x49 0x07 0x00 0x32 0x00 0x17 0x00 0x2B 0x00  
Table 6-15. Connection of CPU (input) for CON (output)  
with a fixed console number.  
Bytes  
Description  
Coding  
0x1B  
1
1
1
Control character  
Server identification  
Command  
0x5B  
0x50  
2
2
Total length of telegram (7 bytes, binary)  
0x07 0x00  
Total number of consoles (binary, 1…max.  
CONs)  
0x01 0x00 (for Console 1) to 0x11F 0x00 (for  
287 consoles)  
Example:  
Connection of 43 with Console 23 with 50 consoles total  
0x1B -x5B 0x50 0x07 0x00 0x32 0x00 0x17 0x00 0x2B 0x00  
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Chapter 6: Serial Control  
Table 6-16. Request of CON (input) for CPU (output).  
Bytes  
Description  
Coding  
0x1B  
1
1
1
Control character  
Server identification  
Command  
0x5B  
0x51  
2
2
Total length of telegram (7 bytes, binary)  
0x07 0x00  
Total number of consoles (binary, 1…max.  
CONs)  
0x01 0x00 (for CPU 1) to 0x11F 0x00 (for CPU  
287)  
Example:  
Request of CON (input) for CPU 23  
0x1B 0x5B 0x51 0x07 0x00 0x17 0x00  
Table 6-17. Return of CON (input) for CPU (output).  
Bytes  
Description  
Coding  
1
1
1
2
2
Control character  
0x1B  
Server identification  
Command  
0x5D  
0x51  
Total length of telegram (9 bytes, binary)  
Requested output CPU  
0x09 0x00  
0x01 0x00 (for CPU 1) to 0x11F 0x00 (for CPU 287)  
0x01 0x00 (for Console 1) to 0x11F 0x00 (for  
console 287)  
2
Requested input console  
Example:  
Request of Console 23 for CPU 23  
0x1B 0x5D 0x09 0x00 0x2B 0x00 0x17 0x00  
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Chapter 6: Serial Control  
Table 6-18. Connection of CON (input) with CPU (output).  
Bytes  
Description  
Coding  
1
1
1
2
2
Control character  
0x1B  
Server identification  
Command  
0x5B  
0x52  
Total length of telegram (9 bytes, binary)  
Requested output CPU  
0x09 0x00  
0x01 0x00 (for CPU 1) to 0x11F 0x00 (for CPU 287)  
0x01 0x00 (for Console 1) to 0x11F 0x00 (for  
Console 287)  
2
Requested input console  
Example:  
Connection of Console 23 with CPU 43  
0x1B 0x5B 0x52 0x09 0x00 0x2B 0x00 0x17 0x00  
Table 6-19. Request CON (input) for CPU (output) with a fixed CPU number.  
Bytes  
Description  
Coding  
1
1
1
2
2
Control character  
0x1B  
Server identification  
Command  
0x5B  
0x52  
Total length of telegram (9 bytes, binary)  
Total number of CPUs  
0x09 0x00  
0x01 0x00 (for CPU 1) to 0x11F 0x00 (for 159 CPUs)  
Requested output for CPU (binary, 1…max.  
CPUs)  
0x01 0x00 (for Console 1) to 0x11F 0x00 (for  
Console 287)  
2
Example:  
Request for CPU 43 with 50 CPUs in total  
0x1B 0x5B 0x53 0x09 0x00 0x32 0x00 0x2B 0x00  
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Chapter 6: Serial Control  
Table 6-20. Return of CON (Input) for CPU (Output) with a fixed CPU number.  
Bytes  
Description  
Coding  
1
1
1
2
2
Control character  
0x1B  
Server identification  
Command  
0x5D  
0x53  
Total length of telegram (7 bytes, binary)  
Total number of CPUs  
0x07 0x00  
0x01 0x00 (for 1 CPU) to 0x11F 0x00 (for 287 CPUs)  
Example:  
Return of Console 23 for CPU 43 with 50 CPUs in total  
0x1B 0x5D 0x53 0x07 0x00 0x32 0x00 0x2B 0x00 0x17 0x00  
Table 6-21. Connection of CON (input) with CPU (output)  
with a fixed total CPU number.  
Bytes  
Description  
Coding  
1
1
1
2
2
Control character  
0x1B  
Server identification  
Command  
0x5B  
0x54  
Total length of telegram (7 bytes, binary)  
Total number of CPUs  
0x07 0x00  
0x01 0x00 (for 1 CPU) to 0x11F 0x00 (for 287 CPUs)  
Example:  
Connection of Console 23 with CPU 43 with 50 CPUs in total  
0x1B 0x5B 0x54 0x07 0x00 0x32 0x00 0x2B 0x00 0x17 0x00  
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Chapter 6: Serial Control  
Table 6-22. Connection of CON (input) with CPU (output)  
and CPU (input) with CON (output).  
Bytes  
Description  
Coding  
1
1
1
Control character  
Server identification  
Command  
0x1B  
0x5B  
0x55  
Total length of telegram  
(9 bytes, binary)  
2
0x09 0x00  
2
2
Requested CPU  
0x01 0x00 (for 1 CPU) to 0x11F 0x00 (for 287 CPUs)  
0x01 0x00 (for Console 1to 0x11F 0x00 (for Console 287)  
Requested console  
Example:  
Connection of Console 23 (input) with CPU 43 (output)  
0x1B 0x5B 0x55 0x09 0x00 0x2B 0x00 0x17 0x00  
Table 6-23. Connection of CON (input) with CPU (output)  
and CPU (input) with CON (output) with a fixed CPU number.  
Bytes  
Description  
Coding  
1
1
1
2
2
Control character  
0x1B  
Server identification  
Command  
0x5B  
0x56  
Total length of telegram (7 bytes, binary)  
Total number of CPUs  
0x07 0x00  
0x01 0x00 (for 1 CPU) to 0x11F 0x00 (for 287 CPUs)  
Example:  
Connection of Console 23 with CPU 43 and Console 24 with CPU 44 with 50  
existing CPUs  
0x1B 0x5B 0x56 0x07 0x00 0x32 0x00 0x2B 0x00 0x17 0x00 0x2C 0x00  
0x18 0x00  
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Chapter 7: Troubleshooting  
7. Troubleshooting  
Tables 7-1 through 7-7 in Sections 7.1 through 7.7 provide support for problems  
with the ServSwitch DKM FX matrix. This help assumes a functional extender  
route. Before running, make sure your extenders’ matrixes work over a peer-to-  
peer connection. This can be supported by the use of a CATx or fiber coupler.  
7.1 External Failure  
Table 7-1. External failure.  
Problem  
Possible Cause  
Solution  
ServSwitch DKM FX cannot be started  
Fuse at the standard appliance outlet is out Check fuse  
7.2 Video Interference  
Table 7-2. Video interference.  
Problem  
Possible Cause  
No OSD jumper set  
Solution  
Opening the OSD is not possible  
Set Jumper 11 on the CON unit  
Check the connection, length,  
Incorrect video display  
Cable connection disturbed and quality of the interconnection  
cable to the units  
7.3 Fans Malfunction  
Table 7-3. Fans malfunction.  
Problem  
Possible Cause  
Solution  
Communication to fan  
tray is disturbed  
Fans only run under full load  
Remove and reinstall the fan tray  
Contact Black Box Technical Support at  
724-746-5500 or [email protected]  
Fans do not run; LED OK is on Fans are defective  
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Chapter 7: Troubleshooting  
7.4 Power Supply Units Malfunction  
Table 7-4. Power supply units malfunction.  
Problem  
Possible Cause  
Solution  
Power supply units not locked  
correctly  
Check the power supply unit’s lock and  
plug-in  
ServSwitch DKM FX  
cannot be started  
Check that cables for the power supply  
are connected correctly  
No power supply is available  
Power supply units are not  
switched on  
Check the slide to switch on the power  
supply units  
7.5 Network Error  
Table 7-5. Network error.  
Problem  
Possible Cause  
Solution  
Network settings are not resumed after ServSwitch DKM FX restart is not  
Restart the unit  
editing  
yet completed  
7.6 ServSwitch DKM FX Failure  
Table 7-6. ServSwitch DKM FX failure.  
Problem  
Possible Cause  
Solution  
CPU and ServSwitch DKM FX  
are running at a different baud  
rate  
Adapt the baud rate in the  
ServSwitch DKM FX and in the  
CPU  
Serial control is impossible  
or restricted  
Serial control via the RJ-45  
port is not possible  
Wrong network cable  
Use a cross-pinned network cable  
Restart the ServSwitch DKM FX  
Port definitions as USB 2.0  
invalid  
ServSwitch DKM FX restart not  
yet completed  
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Chapter 7: Troubleshooting  
7.7 Blank Screen  
1 2  
3
1 2  
3
3
Figure 7-1. LEDs on the ServSwitch DKM FX.  
Table 7-7. LED indications.  
Problem  
Possible Cause  
Solution  
Switching to a CPU port  
without active source  
(computer, CPU)  
Connect the computer or CPU  
Monitor remains dark after  
switching operation  
Connection of a console  
with a CON port or  
connection of a CPU to a  
CPU port not established  
correctly  
Check CON and CPU port connections at the  
ServSwitch DKM FX  
Connections of the CON  
Check the cables and connectors (no cable,  
LED 1 on or LED 2 off  
LED 3 off  
unit, ServSwitch DKM FX, cable break, CPU/CON unit off-line, CPU/CON  
and the CPU unit  
unit connected to the wrong port  
Check the power supply units and connection  
to the power network  
Power supply  
7.8 Contacting Black Box  
If you determine that your ServSwitch DKM FX is malfunctioning, do not attempt  
to alter or repair the unit. It contains no user-serviceable parts. Contact Black Box  
Technical Support at 724-746-5500 or [email protected].  
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Chapter 7: Troubleshooting  
Before you do, make a record of the history of the problem. We will be able to  
provide more efficient and accurate assistance if you have a complete description,  
including:  
• the nature and duration of the problem.  
• when the problem occurs.  
• the components involved in the problem.  
• any particular application that, when used, appears to create the problem or  
make it worse.  
7.9 Shipping and Packaging  
If you need to transport or ship your ServSwitch DKM FX:  
• Package it carefully. We recommend that you use the original container.  
• If you are returning the unit, make sure you include everything you received  
with it. Before you ship for return or repair, contact Black Box to get a Return  
Authorization (RA) number.  
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Appendix: Glossary  
Appendix. Glossary  
The following terms are commonly used in this guide or in video and KVM  
technology:  
AES/EBU — Digital audio standard officially known as AES3, used for carrying  
digital audio signals between devices.  
CATx — Any CAT5e (CAT6, CAT7) cable.  
CGA — The Color Graphics Adapter (CGA) is an old analog graphics standard  
with up to 16 displayable colors and a maximum resolution of 640 x 400 pixels.  
Component Video — The Component Video (YPbPr) is a high-quality video  
standard that consists of three independently and separately transmittable video  
signals, the luminance signal, and two color difference signals.  
Composite Video — The Composite Video is also called FBAS and it is part of  
the PAL TV standard.  
CON Unit — Component of a ServSwitch DKM FX or media extender that  
connects to the console (monitor[s], keyboard and mouse; optionally also with  
USB 2.0 devices).  
CPU Unit — Component of a ServSwitch DKM FX or media extender that  
connects to a source (computer, CPU).  
DDC — The Display Data Channel (DDC) is a serial communication interface  
between a monitor and a source (computer, CPU). It enables data exchange via  
monitor cable and automatic installation and configuration of a monitor driver  
by the operating system.  
Dual Access — A system that operates a source (computer, CPU) from two  
consoles.  
Dual-Head — A system with two video connections.  
Dual Link — A DVI-D interface for resolutions up to 2560 x 2048 by signal  
transmission of up to 330 MPixel/s (24-bit).  
DVI — Digital video standard, introduced by the Digital Display Working Group  
(http://www.ddwg.org). See also Single Link and Dual Link. The signals have  
TMDS level.  
DVI-I — A combined signal (digital and analog) that allows running a VGA  
monitor at a DVI-I port—in contrast to DVI-D (see DVI).  
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Appendix: Glossary  
Fiber — Single-mode or multimode fiber cables.  
EGA — The Enhanced Graphics Adapter (EGA) is an old analog graphics  
standard, introduced by IBM® in 1984. It uses a DB9 connector.  
FBAS — The analog color video baseband signal (FBAS) is also called Composite  
Video and it is part of the PAL TV standard.  
Console — Keyboard, mouse, and monitor.  
KVM — Keyboard, video, and mouse.  
Mini-XLR — Industrial standard for electrical plug connections (3-pole) for the  
transmission of digital audio and control signals.  
Multimode — 62.5-µ or 50-µ fiber cable.  
OSD — An OSD (on-screen display) is used to display information or to operate a  
device.  
Quad-Head — A system with four video connections.  
RCA (Cinch) — A non-standardized plug connection that transmits electrical  
audio and video signals, especially with coaxial cables.  
SFP — SFPs (Small Form Factor Pluggables) are pluggable interface modules for  
Gigabit connections. SFP modules are available for CATx and fiber interconnect  
cables.  
S/PDIF — A digital audio interconnect used in consumer audio equipment over  
relatively short distances.  
Single-Head — A system with one video connection.  
Single Link — A DVI-D interface for resolutions up to 1920 x 1200 by signal  
transmission of up to 165 MPixel/s (24-bit). Alternative frequencies are Full HD  
(1080p), 2K HD (2048 x 1080), and 2048 x 1152.  
Single-Mode — 9µ fiber cable.  
S-Video (Y/C) — The S-Video (Y/C) is a video format that transmits luminance  
and chrominance signals separately. It has a higher-quality standard than FBAS.  
TOSLINK® — Standardized fiber connection system for digital transmission of  
audio signals (F05 plug connection).  
Triple-Head — A system with three video connections.  
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Appendix: Glossary  
USB HID — USB HID devices (human interface devices) allow for data input. You  
don’t need a special driver during installation; “New USB-HID device found” is  
reported. Typical HID devices include keyboards, mice, graphics tablets, and  
touchscreens. Storage, video, and audio devices are not HID.  
VGA — Video Graphics Array (VGA) is a computer graphics standard with a  
typical resolution of 640 x 480 pixels and up to 262,144 colors. Its is preceded by  
the graphics standards MDA, CGA and EGA.  
A.1 Matrix-Specific Glossary  
Auto Disconnect — Matrix function that allows an automatic disconnect  
between a console and a CPU, if the OSD is opened via this console.  
Auto Logout — Matrix function that describes the duration of inactivity after the  
user has been logged out from the OSD at this console.  
CON Device — Logical term that summarizes several physical extenders to switch  
more complex console systems via matrix.  
CON Timeout — Matrix function that allows an automatic disconnect of the  
console from the connected CPU after a predefined time.  
Console ACL — Console ACL (Access Control List) is a list that shows the respec-  
tive switching rights for the various consoles.  
CPU Auto Connect — Matrix function that allows an automatic connection  
establishment between the own console and a random available CPU.  
CPU Device — Logical term that summarizes several physical extenders to switch  
more complex CPU systems via matrix.  
CPU Timeout — Matrix function that allows the user to disconnect after a  
predefined period of time of inactivity from the respective CPU.  
EXT Unit — Part or extender board of a CON or CPU unit with a connection to  
the matrix. A CON or CPU unit can consist of several EXT devices.  
Force Connect — Matrix function that allows a user to switch with his own  
console to a CPU that is already used. This enables the user to take keyboard and  
mouse control. The connected console loses K/M control but keeps video.  
Force Disconnect — Matrix function that allows to switch with the console to a  
CPU that is already used. This enables the user to take KVM control. The  
connected console loses complete KVM control.  
Java Tool — Java based control and configuration tool for the ServSwitch DKM  
FX matrix.  
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Appendix: Glossary  
Keyboard Connect — Matrix function that allows taking over the keyboard  
control of an inactive console.  
Macro Keys — Programmable keys that string together commands to the matrix.  
Mouse Connect — Matrix function that enables a user to control an inactive  
console’s mouse.  
Non-Blocking-Access — Matrix configuration in which no user can be disturbed  
by an activity of another user.  
OSD Timeout — Matrix function that closes the OSD automatically after a  
predefined period of time of inactivity.  
Release Time — Matrix function that enables a console connected to the same  
CPU to release the K/M control after a predefined time.  
Tie-Line — Communication connection to and between extension modules in a  
network environment.  
User ACL — User ACL (Access Control List) is a list that shows the respective  
switching rights for the various users.  
Video Sharing — Matrix function that enables switching from a user’s own  
console to any CPU with video.  
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Black Box Tech Support: FREE! Live. 24/7.  
Tech support the  
way it should be.  
Great tech support is just 30 seconds away at  
724-746-5500 or blackbox.com.  
About Black Box  
Black Box provides an extensive range of networking and infrastructure products.  
You’ll find everything from cabinets and racks and power and surge protection  
products to media converters and Ethernet switches all supported by free, live 24/7  
Tech support available in 30 seconds or less.  
© Copyright 2011. Black Box Corporation. All rights reserved. Black Box® and the Double Diamond logo  
are registered trademarks of BB Technologies, Inc. Any third-party trademarks appearing in this manual  
are acknowledged to be the property of their respective owners.  
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