Bissell Vacuum Cleaner 4104 User Manual

®
PowerGroom Pet  
B A G L E S S V A C U U M  
U S E R ’ S G U I D E  
4 1 0 4 S E R I E S  
3
Safety Instructions  
4
Product View  
5-6  
Assembly  
6-10  
Operations  
11-16  
Maintenance and Care  
16-17  
Troubleshooting  
18  
Consumer Services  
18  
Replacement Parts  
19  
Additional Accessories  
20  
Warranty  
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IMPORTANT SAFETY INSTRUCTIONS  
When using an electrical appliance, basic  
precautions should be observed, including  
the following:  
Turn off all controls before plugging or unplugging  
vacuum cleaner.  
Use extra care when cleaning stairs.  
Do not pick up flammable materials (lighter fluid,  
gasoline, kerosene, etc.) or use in the presence of  
explosive liquids or vapors.  
REaD all InStRUctIonS  
bEfoRE USInG yoUR  
UpRIGht VacUUM.  
Do not pick up toxic material (chlorine bleach,  
ammonia, drain cleaner, etc.).  
Do not use vacuum cleaner in an enclosed space  
filled with vapors given off by oil base paint, paint  
thinner, some moth proofing substances, flammable  
dust, or other explosive or toxic vapors.  
Always connect to a polarized outlet (left slot is wider  
than right). Unplug from outlet when not in use and  
before conducting maintenance.  
Do not pick up hard or sharp objects such as  
glass, nails, screws, coins, etc.  
WaRnInG:to reduce  
Do not pick up anything that is burning or smoking,  
the risk of fire, electric shock,  
such as cigarettes, matches, or hot ashes.  
or injury:  
Do not use without filters in place.  
Use only on dry, indoor surfaces.  
Keep appliance on a level surface.  
Do not modify the polarized plug to fit a  
non-polarized outlet or extension cord.  
Do not leave vacuum cleaner unattended when it  
Do not carry the vacuum cleaner while it  
is plugged in.  
is running.  
Unplug from outlet when not in use and  
before servicing.  
SaVE thESE  
InStRUctIonS foR  
fUtURE USE  
Unplug before attaching the TurboBrush.  
Do not use outdoors or on wet surfaces.  
Do not allow children to operate vacuum  
cleaner or use as a toy.  
Close attention is necessary when used by or  
near children.  
Do not use for any purpose other than described in  
thIS applIancE  
haS a polaRIZED  
plUG.  
this user’s guide.  
Use only manufacturer’s recommended  
attachments.  
Do not use with damaged cord or plug.  
If appliance is not working as it should, has been  
dropped, damaged, left outdoors, or dropped  
into water, have it repaired at an authorized  
service center.  
Do not pull or carry by cord, use cord as a handle,  
close a door on cord, or pull cord around sharp  
edges or corners. Do not run appliance over cord.  
Keep cord away from heated surfaces.  
To reduce the risk of electric shock, this appliance has a  
polarized plug (one blade is wider than the other). This plug  
will fit in a polarized outlet only one way. If the plug does  
not fit fully in the outlet, reverse the plug. If it still does not  
fit, contact a qualified electrician to install a proper outlet.  
Do not change the plug in any way.  
This model is for household use only.  
Do not unplug by pulling on cord. To unplug, grasp  
the plug, not the cord.  
Do not handle vacuum cleaner or plug with  
wet hands.  
Do not put any object into openings. Do not use with  
any opening blocked; keep openings free of dust,  
lint, hair, and anything that may reduce air flow.  
Keep hair, loose clothing, fingers, and all parts of  
body away from openings and moving parts.  
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Product view  
Handle  
Hose Clip  
Stretch Hose  
Dusting Brush/  
Upholstery Tool  
Pet  
Quick Release™  
Cord Wraps  
TurboBrush®  
Carry Handle  
Crevice Tool  
Twist ‘n Snap™  
Hose  
Power  
Cord  
Hose  
Wand  
Power Switch  
Extension Wand  
Upper Tank  
Pet Contour  
Tool®  
HEPA Media  
Post Motor Filter  
Easy Empty™  
Dirt Container  
Quick  
Washable  
Pre-Motor Filter  
Lock ‘n Seal® Lever  
Release™  
Cord Wraps  
Headlight  
Handle Release  
Pedal  
Foot  
Window  
Height Adjustment  
Knob  
Pet Hair  
Lifter  
Hose Wand Base  
Wide Cleaning Foot  
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caUtIon:  
Assembly  
the only tool you’ll need to assemble your  
vacuum cleaner is a phillips screwdriver.  
Do not plug in your  
vacuum cleaner until  
you are familiar with  
all instructions and  
operating procedures.  
Attach handle to vacuum  
1. Locate the handle and cord wrap. Remove  
the screw packet taped to the handle.  
2.  
2. Stand the vacuum upright and from the  
rear of the unit, slide the base of the handle  
firmly into the grooves at the top of the  
vacuum body.  
3. Ensure that the handle fits firmly to the  
vacuum body. If there are any gaps, continue  
to push firmly until the handle is secure.  
4. Insert the provided screw into the existing  
hole, attaching the handle to the body of the  
vacuum. Tighten securely with a screwdriver.  
4.  
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1.  
Assembly  
3.  
Attach vacuum hose and tools  
1. Attach the Twist ‘n Snap™ Hose by lining up  
the tabs on the base with the corresponding  
notches on the back of the vacuum as shown.  
2. Turn the Twist ‘n Snap Hose to the right to  
lock the hose into place.  
3. Grasping the Quick Reach Handle, slide the  
end of the Hose Wand onto the Hose Wand  
Base. Snap the Hose into the Hose Clip.  
Twist 'n  
Snap Hose  
notE: the vacuum will not operate effectively  
unless the hose wand is firmly attached.  
7.  
8.  
4. Slide the extension wand and crevice tool  
into the storage clip on back of vacuum.  
5. Slide the dusting brush/upholstery tool into  
the storage clip on back of vacuum.  
6. Attach the Pet Contour Tool to the back  
of the vacuum by inserting tool into  
storage clip.  
Pet Hair Lifter  
7. Store Pet TurboBrush on the front of the  
handle by lining up the TurboBrush base  
with the base of the holder then push back  
to snap into place.  
caUtIon:  
before using your vacuum,  
make sure that the dirt  
container is in the locked  
position and that all filters  
(pre-motor and hEpa post-  
motor) are in place. Do not  
operate your vacuum  
8. Flip the pet hair lifter down until it clicks into  
place on the front of the foot.  
notE: flip the pet hair lifter down for carpeted  
surfaces and up for non-carpeted surfaces (see  
page 7 for more information).  
without these filters.  
Operations  
Power switch  
the power Switch is located on the left side of  
the vacuum. push the rocker switch “on” (I)  
to vacuum, and “off” (o) when cleaning is  
complete.  
notIcE:  
for above floor cleaning, the floor  
brush will continue to rotate but  
is raised above floor. to prevent  
carpet damage, do not lean on  
the vacuum or let the powerfoot  
tilt forward.  
caUtIon:  
to avoid personal injury  
and to prevent the cleaner  
from falling when cleaning  
stairs, always place it at  
the bottom of the stairs.  
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Operations  
1.  
2.  
Handle positions  
press the handle release pedal,located on the lower  
left side of the vacuum, with your foot to place your  
vacuum into one of three cleaning positions.  
3.  
1. Upright For storage and above floor  
cleaning with tools.  
2. normal cleaning – Press handle release  
pedal once. Position used for most  
household floor cleaning tasks.  
3. low cleaning – With the vacuum in normal  
cleaning position, press handle release pedal  
again. Use for reaching under low furniture  
such as tables, chairs or beds.  
Tip:  
Before cleaning under low furniture, check  
area first for objects that might harm the unit  
or block the vacuum hose.  
Height adjustment  
the powerfoot/rotating floor brush on your vacuum  
can be adjusted to clean several floor surfaces.  
1.  
notE: for optimal cleaning performance,  
adjust to the lowest practical setting. If  
your cleaner is difficult to push, adjust to  
the next higher setting.  
1. Turn height adjustment knob to desired setting.  
bare floor  
For non-carpeted,  
indoor surfaces  
Height Adjustment Knob  
lowest Setting  
For short pile carpets  
Medium Setting For short and medium  
pile carpets  
highest Setting For plush pile carpet  
Pet Hair Lifter  
1.  
Use to pick up pet hair from carpeted surfaces. Just  
vacuum like you normally would. the vacuum will  
grab pet hair when you pull back and it will release  
hair and suction it up when you push forward.  
notE: turn vacuum off before you flip up or  
flip down the pet hair lifter.  
1. carpeting – While vacuum is in upright  
position flip Pet Hair Lifter down until it  
clicks into place on the front of the foot. Turn  
height adjustment knob to lowest setting.  
2.  
2. hard floor – Flip Pet Hair Lifter up. Push the  
yellow release button just above the feature, and  
it will flip up and out of the way.  
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Operations  
1.  
Transporting cleaner  
1. To move your cleaner from room to room,  
put the handle in the upright position, tilt  
the cleaner back on its rear wheels and  
push forward.  
2. The cleaner can also be moved by using  
the carry handle.  
Special on-board tools  
your vacuum is not only a powerful carpet and  
rug cleaner, it’s also a versatile above floor  
vacuum cleaner when you select one of the  
special tools.  
correct way to carry  
1. Raise the handle to the upright position.  
2. Grasp the hose wand handle to separate  
from hose wand base.  
3. Attach tools by firmly pushing onto vacuum  
hose, hose wand or extension wand. Be  
sure the hose and tool fit snuggly together  
by twisting tightly.  
Dusting brush/Upholstery tool: Two types of  
cleaning tools in one attachment.  
• Use the dusting brush to dust  
furniture, blinds, books, lamps,  
shelves and baseboards.  
• Slide the brush off to use the  
upholstery tool on cushions,  
draperies and fabrics.  
Dusting Brush/  
Upholstery Tool  
Crevice Tool  
Extension Wand  
Hose Wand  
Pet Contour Tool  
Hose Wand  
Base  
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Operations  
Special on-board tools (continued)  
crevice tool: Use in tight narrow spaces.  
Dusting Brush/  
Upholstery Tool  
Extension Wand: Use with desired attachment for  
a longer reach.  
hose Wand: Use with desired attachment for a  
longer reach or for cleaning hard to reach  
places.  
Crevice Tool  
Extension Wand  
Hose Wand  
pet contour tool: Use to reach into corners  
and edges on stairs as well as armrests  
and other curved surfaces. The tool can be  
flipped to use in any direction.  
pet turbobrush: Use rotating brush action for  
Pet Contour Tool  
small flat areas such as cushions and beds.  
notE: press gently down and pull towards  
you in a raking motion. too much pressure  
will cause the brush to stop rotating.  
Hose Wand  
Base  
Pet Contour Tool  
Pet TurboBrush  
notIcE:  
Tip:  
these tools are designed to  
remove pet hair from upholstered  
or carpeted surfaces. they  
should not be used on pets.  
Hair, string and small objects can block  
the vacuum hose or tools. Check them  
occasionally for obstructions.  
caUtIon:  
the rotating floor brush continues to rotate while tools are in use. to reduce  
the risk of injury from moving parts, always move the cleaner with the carrying  
handle. always place vacuum cleaner on the floor with handle in upright position  
when using tools. never place your fingers under the cleaner when it is running.  
never place powerfoot on furniture or uneven surfaces. Do not place vacuum  
cleaner close enough to objects to pull them into rotating brush.  
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Operations  
Power cord usage  
1. To use your vacuum, remove the cord and  
plug it into an electrical outlet. For your  
convenience, there are two quick release  
cord wraps for easy cord removal. There is  
also a cord clip that is part of the upper cord  
wrap where you can attach the cord when  
vacuuming.  
1.  
Quick Release  
Cord Wraps  
2. When you are finished cleaning, turn  
vacuum cleaner off.  
3. Unplug power cord by grasping the polarized  
plug (NOT the cord) and disconnect from outlet.  
4. Loop power cord around cord wraps on side  
of vacuum cleaner. Be sure to first return the  
quick release cord wraps back to their  
original position before wrapping the cord.  
5. Clip molded plug to power cord to secure.  
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Maintenance and care  
to maximize your cleaning performance and  
extend the life of your vacuum, it is very  
important that you empty your dirt container  
and check and clean your filters frequently.  
perform the following maintenance steps:  
1. Empty the dirt container when the dirt reaches  
the “Full” line on the container, or more frequently  
to prevent overfills. For best performance, empty  
after each use.  
WaRnInG:  
to reduce the risk of electric  
shock, turn power switch off  
and disconnect polarized plug  
from electrical outlet before  
performing maintenance or  
troubleshooting checks.  
2. Check the pre-motor filter and post-motor HEPA  
media filter at least once a month, clean or  
replace as needed.  
3. Replace the post-motor HEPA media filter  
Tip:  
every three to six months.  
notE: More frequent filter cleaning may be  
necessary if you are vacuuming new carpet,  
fine dust, or have allergy concerns. follow  
the instructions on the following pages to  
perform these simple maintenance steps.  
To maximize cleaning performance,  
check and clean or replace all filters  
as suggested.  
Empty dirt container  
the dirt container should to be emptied before  
the dirt reaches the “full” line on the container.  
1. Unplug the vacuum from electrical outlet.  
2.  
2. Slide the Lock ‘n Seal Lever to the “Unlock”  
position.  
3. Grasp handle and pull the dirt container  
straight out to remove from the vacuum.  
4. Empty dirt into garbage container.  
notE: Emptying the dirt container after  
every use will help prevent over filling and  
ensure that the vacuum is ready to go the  
next time you clean.  
Unlock  
4.  
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Post-Motor  
HEPA  
Maintenance and care  
Media  
cleaning the pre-motor and post-motor hEpa media filter  
Filter  
1. Unplug the vacuum from electrical outlet.  
2. The pre-motor filter protects the motor from  
dirt particles. It is located in the slide out  
tray underneath the dirt container. If the filter  
becomes dirty, pull out the tray, lift out the  
foam filter pad and clean it.  
Washable  
Pre-Motor  
Filter  
notE: the pre-motor filter may be hand washed  
in cold water with mild detergent. Rinse well  
and air dry thoroughly before replacing.  
3. The post-motor HEPA media filter assists in  
the filtration process to return clean air to  
the room. It is located behind the door on the  
side of the vacuum. If the filter becomes dirty,  
remove the door, remove the filter and replace.  
WaRnInG:  
notE: the post-motor filter is a  
white, pleated hEpa media filter. this  
filter is not washable and must be  
replaced when it becomes dirty.  
Do not operate cleaner  
with damp or wet filters or  
without all filters in place.  
check rotating floor brush and drive belt  
WaRnInG:  
to reduce the risk of injury  
from moving parts, turn  
vacuum cleaner off and  
disconnect power plug  
from electrical outlet.  
youshouldcheckyourvacuumcleaner’srotating floor  
brush and drive belt regularly for wear or damage. you  
should also clean the brush and brush ends of strings,  
hair and carpet fibers. this type of debris can wrap  
around the brush and hamper its ability to effectively  
cleanyourcarpet.alsoremoveanydebristhathas  
accumulated under the brush cover.  
3.  
1
1. Unplug the vacuum from electrical outlet.  
2. Place handle in low position and turn vacuum  
cleaner over so bottom side is facing up.  
4
2
3
3. Lift tab 1 and release the three latches in  
order 2-4 marked. Lift off the brush cover.  
4. Grasp rotating floor brush at both ends and lift.  
5. Clean strings, hair and other debris from  
rotating floor brush, paying particular  
attention to brush ends.  
8.  
Motor Pulley  
6. Clean strings, hair and other debris from  
motor pulley and drive belt areas.  
7. Check drive belt carefully for wear, cuts or  
stressed areas.  
8. Check air passageway for obstructions.  
Remove debris from this area.  
Air Passageway  
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Maintenance and care  
Replace drive belt  
1. Unplug the vacuum from electrical outlet.  
2. With rotating floor brush removed from  
vacuum cleaner (Steps 1-4 of check rotating  
floor brush and drive belt), grasp old drive  
belt and remove from motor pulley. Discard  
the old drive belt.  
Motor Pulley  
3. Place new drive belt over motor pulley and  
loop other end over rotating floor brush in  
the space between the bristles.  
3.  
notE: It is important that you use only  
genuine bISSEll replacement belts.  
Generic belts may not meet the exact  
specifications required to keep your  
vacuum operating at its peak performance.  
the use of unbranded belts could lead to  
early failure of the vacuum and could void  
your warranty.  
4. Pull the rotating floor brush firmly into  
position, stretching the drive belt, and place  
ends of rotating floor brush down into the  
slots on sides as shown. Alignment of brush  
ends in slots may be necessary to fully  
insert the brush.  
5. Turn rotating floor brush by hand several  
times in the direction of motor pulley. If  
properly installed, drive belt will center itself  
on rotating brush crown.  
6. Insert front edge of brush cover, rotate into  
place, and snap 3 latches.  
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Maintenance and care  
Replace lightbulb  
2.  
1. Unplug the vacuum from electrical outlet.  
2. Using a screwdriver, first remove 2 screws  
on either side of lens and pull out to remove  
the lens.  
3. Remove the bulb from the socket by  
grasping the bulb and pulling gently. Install  
the new bulb by pushing it gently into the  
socket until the bulb snaps into place.  
3.  
4. Reposition the lens place cover back over  
4.  
headlight and reinsert 2 screws.  
Maintaining Pet TurboBrush®  
the pet turbobrush should be checked regularly  
for clogs or debris wrapping around the brush.  
2.  
1. Remove tool from hose or front of vacuum.  
2. Twist collar so opening is at the top and lift  
top cover to remove.  
3. Remove the brush from the belt and clean  
debris.  
4.  
4. Replace the brush inside the belt and place  
ends into slots on sides as shown.  
5. Reposition top cover making sure to line up  
inside tab at the front with the opening on  
the cover. Twist collar until opening is at the  
bottom to lock into place.  
5.  
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Maintenance and care  
Clearing clogs  
low suction or poor pickup may be due to a clog  
in the vacuum cleaner. If you notice a change in  
the sound of the motor, check for clogs.  
2.  
1. Unplug the vacuum from electrical outlet.  
2. Empty dirt container.  
3. Check upper tank for build up or clogs.  
4. If you notice a clog in the upper tank,  
remove the inner cyclone (see section  
"Cleaning the upper tank" on page 16).  
5.  
5. Grasp the hose wand and separate it from  
the hose wand base. Check for a clog in the  
base, the wand or in the hose.  
6. Remove the Twist ‘n Snap hose from the vacuum  
by turning to the left. Straighten the hose and  
unclog with a long, narrow object such as a  
broom handle.  
7. If the clog persists, follow the instructions for  
"Checking the rotating floor brush and drive  
belt" on page 12 and inspect the air  
passageway for obstructions.  
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Maintenance and care  
cleaning the upper tank  
1.  
1. Grasp the inner cyclone and twist to the left  
until the locking tabs stop the rotation. Pull  
down from the upper tank to remove it.  
2. Wipe out the inside of the upper tank and the  
inner cyclone with a damp cloth moistened  
with water or a mild cleaning solution.  
3. If you desire to thoroughly clean the filtration  
disk located in the upper portion of the inner  
cyclone, hold the bottom of the cyclone and  
turn filtration disk to the right and pull up to  
remove.  
3.  
5.  
6.  
4. The inner cyclone and filtration disk may be  
washed using a mild detergent. Be sure it  
is completely dry before reassembling or  
damage to your unit may result.  
5. Once cleaning is completed, reassemble the  
filtration disk over the inner cyclone by  
sliding it straight down on the top of the  
inner cyclone and turning left. Be sure to line  
up the tabs when reassembling for proper  
installation.  
6. To replace the inner cyclone, slide it into the  
upper housing. Be sure to line up the inner  
cyclone by ensuring tabs on filtration disk  
are positioned toward the front of the unit.  
Push the inner cyclone in and rotate it to the  
right until the locking tabs stop the rotation.  
Troubleshooting  
WaRnInG:  
to reduce the risk of electric shock,  
turn power off and disconnect  
polarized plug from electrical outlet  
before performing maintenance or  
troubleshooting.  
Vacuum cleaner won’t run  
possible causes  
Remedies  
1. Power cord not plugged in  
2. Blown fuse/tripped breaker in home  
1. Check electrical plug  
2. Check/replace fuse or reset breaker  
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Troubleshooting  
Vacuum cleaner won’t run (continued)  
possible causes  
Remedies  
3. Damaged power cord  
3. Unplug, check for damage, replace  
as necessary  
Vacuum cleaner and tools won’t pick up dirt  
possible causes  
Remedies  
1. Incorrect height adjustment  
1. Adjust powerfoot to correct height  
2. Hose not attached to suction opening  
2. Firmly push hose wand into hose  
wand base  
3. Twist 'n Snap hose not securely attached  
3. Make sure Twist 'n Snap hose is snapped  
into locked position  
4. Crack or hole in hose  
4. Check hose and replace if needed  
5. Replace drive belt, see pages 12-13  
6. Replace brush  
5. Broken or worn drive belt  
6. Rotating floor brush bristles worn  
7. Rotating floor brush jammed  
7. Remove brush and clean debris from  
brush ends  
8. Clog in vacuum  
8. Clear clogs, see page 15  
9. Dirt container full  
9. Empty dirt container  
10. Dirt container not installed properly  
11. Filters are dirty  
10. Position correctly and lock in place  
11. Check pre-motor and post-motor filters  
12. See page 14 for Maintaining TurboBrush  
12. TurboBrush is clogged or debris is wrapped  
around the brush roll  
Vacuum cleaner is difficult to push  
possible causes  
Remedies  
1. Incorrect height setting  
1. Adjust powerfoot to correct height setting  
Visible dirt escaping from cleaner  
possible causes  
Remedies  
1. Dirt container full  
1. Empty dirt container  
2. Filters missing or installed incorrectly  
2. Check pre-motor and post-motor filters for  
correct installation  
3. Dirt container installed incorrectly  
3. Pull out and re-insert dirt container correctly  
other maintenance or service not included in the manual should be performed by an  
authorized service representative.  
thank you for selecting a bISSEll product.  
please do not return this product to the store.  
for any questions or concerns, bISSEll is happy to be of service.  
contact us directly at 1-800-237-7691.  
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BISSELL Consumer Services  
For information about repairs or replacement parts, or questions about your warranty, call:  
bISSEll consumer Services  
1-800-237-7691  
Monday - Friday  
Saturday  
Or write:  
8 a.m. — 10 p.m. ET  
9 a.m. — 8 p.m. ET  
BISSELL Homecare, Inc.  
PO Box 3606  
Grand Rapids MI 49501  
ATTN: Consumer Services  
Or visit the BISSELL website - www.bissell.com  
When contacting BISSELL, have model number of cleaner available.  
Please record your Model Number: ___________________  
Please record your Purchase Date: ___________________  
notE: please keep your original sales receipt. It provides proof of purchase date in the event of  
a warranty claim. See Warranty on page 20 for details.  
Replacement parts - BISSELL vacuum  
Item  
1
part no.  
32074  
part name  
Style 7/9/10/12/14 Drive Belt (2-Pack)  
2
3
4
5
203-1297  
203-1283  
203-1073  
3091  
Headlight Bulb  
Wide Window Foot Brush Roll (gray)  
Style 7/8/14 Pre-Motor Foam Filter  
Style 8/14 HEPA Media POST-Motor Filter  
1
2
3
4
5
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additional accessories  
these items are available for purchase as accessories for your bISSEll powerGroomer pet®:  
Item  
1
part no.  
203-1056  
part name  
Crevice Tool  
2
3
4
5
6
7
203-1059  
203-1290  
203-1291  
203-1068  
203-1216  
203-1292  
Dusting Brush/Upholstery Tool  
Pet TurboBrush  
Pet Contour Tool  
Extension Wand  
Twist 'n Snap Vacuum Hose (clear)  
Pet Hair Lifter  
1
7
2
3
4
5
6
19  
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Warranty - BISSELL PowerGroom Pet® Vacuum  
This warranty gives you specific legal rights, and you may also have other rights which may vary from state  
to state. If you need additional instruction regarding this warranty or have questions regarding what it may  
cover, please contact BISSELL Consumer Services by E-mail, telephone, or regular mail as described below.  
limited one year Warranty  
Subject to the *EXcEptIonS anD EXclUSIonS identified below, upon receipt of the product BISSELL  
Homecare, Inc. will repair or replace (with new or remanufactured components or products), at BISSELL’s  
option, free of charge from the date of purchase by the original purchaser, for one year any defective or  
malfunctioning part.  
See information below on "If your BISSELL product should require service".  
This warranty applies to product used for personal, and not commercial or rental service. This warranty does not  
apply to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused  
by negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the User's Guide is  
not covered.  
If your bISSEll product should require service:  
Contact BISSELL Consumer Services to locate a BISSELL Authorized Service Center in your area.  
If you need information about repairs or replacement parts, or if you have questions about your warranty,  
contact BISSELL Consumer Services.  
Website or E-mail:  
Use the “Customer Services” tab.  
or call:  
BISSELL Consumer Services  
1-800-237-7691  
Monday - Friday 8 a.m. - 10 p.m. ET  
Saturday 9 a.m. - 8 p.m. ET  
or Write:  
BISSELL Homecare, Inc.  
PO Box 3606  
Grand Rapids, MI 49501  
ATTN: Consumer Services  
BISSELL HOMECARE, INC. IS NOT LIABLE FOR INCIDENTAL OR  
CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE  
USE OF THIS PRODUCT. BISSELLS LIABILITY WILL NOT EXCEED THE  
PURCHASE PRICE OF THE PRODUCT.  
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above  
limitation or exclusion may not apply to you.  
*EXcEptIonS anD EXclUSIonS fRoM thE tERMS of thE lIMItED WaRRanty  
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER  
ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION  
OF LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND  
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE ONE YEAR DURATION  
FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.  
©2008 BISSELL Homecare, Inc  
Grand Rapids, Michigan  
All rights reserved. Printed in Korea  
Part Number 110-4055  
Some states do not allow limitations on how long an implied warranty last so the  
above limitation may not apply to you.  
Rev 5/08  
Visit our website at:  
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