ProHeat 2X®
U S E R ’ S G U I D E
8920, 8930, 8960,9200, 9300, 9400 SERIES
3
Safety Instructions
4-5 Product View
6
Assembly
7-8 Special Features
9-15 Operation
16-18 Maintenance and Care
19-20 Troubleshooting
21 Consumer Services
22-23 Replacement Parts
24 Warranty
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6/26/08 2:11:31 PM
IMPORTANT SAFETY INSTRUCTIONS
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When using an electrical appliance, basic precautions
should be observed, including the following:
Turn off all controls before unplugging.
®
Unplug before attaching the TurboBrush.
Be extra careful when cleaning stairs.
Close attention is necessary when used by or
near children.
WARNING: The power cord on this product contains
lead, a chemical known to the State of California to
cause birth defects or other reproductive harm.
WASH HANDS AFTER HANDLING.
Read all instructions before using your ProHeat 2X®
WARNING:
To reduce the risk
■
of fire, electric shock, or injury:
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Do not immerse.
Use only on surfaces moistened by cleaning process.
Always connect to a properly grounded outlet.
See Grounding Instructions.
SAVE THESE
INSTRUCTIONS.
Unplug from outlet when not in use and before
conducting maintenance or troubleshooting.
Do not leave machine when it is plugged in.
Do not service machine when it is plugged in.
Do not use with damaged cord or plug.
If appliance is not working as it should, has been
dropped, damaged, left outdoors, or dropped into
water, have it repaired at an authorized Service Center.
Use indoors only.
Do not pull or carry by cord,use cord as a handle,close
door on cord, pull cord around sharp corners or edges, run
appliance over cord, or expose cord to heated surfaces.
Unplug by grasping the plug, not the cord.
Do not handle plug or appliance with wet hands.
Do not put any object into appliance openings, use with
blocked opening, or restrict air flow.
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THIS moDEL IS foR HoUSEHoLD USE onLy.
Commercial use of this unit voids the
manufacturer’s warranty.
GROUNDING INSTRUCTIONS
This appliance must be connected to a grounded
wiring system. If it should malfunction or break
down, grounding provides a safe path of least
resistance for electrical current, reducing the risk of
electrical shock. The cord for this appliance has an
equipment-grounding conductor and a grounding
plug. It must only be plugged into an outlet that is
properly installed and grounded in accordance with
all local codes and ordinances.
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Do not expose hair, loose clothing, fingers or body
parts to openings or moving parts.
■
■
Do not pick up hot or burning objects.
Grounded
Outlets
Do not pick up flammable or combustible materials
(lighter fluid, gasoline, kerosene, etc.) or use in the
presence of explosive liquids or vapor.
■
■
Do not use appliance in an enclosed space filled with vapors
given off by oil base paint, paint thinner, some moth proofing
substances, flammable dust, or other explosive or toxic vapors.
Do not pick up toxic material (chlorine bleach,
ammonia, drain cleaner, gasoline, etc.).
Do not modify the 3-prong grounded plug.
Do not allow to be used as a toy.
Do not use for any purpose other than described in
this User’s Guide.
Do not operate the appliance unless the belt door is
securely assembled in the location provided.
Do not unplug by pulling on the cord.
Use only manufacturer’s recommended attachments.
Always install float before any wet pick up operation.
Use only cleaning products formulated by BISSELL for
use in this appliance to prevent internal component
damage. See the cleaning fluid section of this guide.
Keep openings free of dust, lint, hair, etc.
Do not point attachment nozzle at people or animals
Keep appliance on a level surface.
Grounding Pin
WARNING:
Improper
connection of the equipment-grounding
conductor can result in a risk of electrical
shock. Check with a qualified electrician
or service person if you aren’t sure if the
outlet is properly grounded. DO NOT MODIFY
THE PLUG. If it will not fit the outlet, have a
proper outlet installed by a qualified electri-
cian. This appliance is designed for use on a
nominal 120-volt circuit, and has a ground-
ing attachment plug that looks like the plug
in the drawing above. Make certain that the
appliance is connected to an outlet having
the same configuration as the plug. No plug
adapter should be used with this appliance.
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6/26/08 2:11:32 PM
Product view
Spray Trigger
Heater Switch
Power Switch
Extra Long
Power Cord
Flex Hose
Upper Handle
Easy Carry Handle
Heat
Indicator Light
Tank Carry
Handle
™
ReadyTools
Dial
Detent Pedal
2-in-1
Water Tank
Lower Base
™
Edge Sweep Brushes
Easy To Remove
Nozzle
Optional Accessories:
These items are available for purchase. To order replacement parts, additional tools or formulas, please refer to page 22-23.
TurboBrush®
3” Tough Stain Brush
4” Upholstery Tool
6” Stair Tool
Hard Floor Attachment
Spraying Crevice Tool
Mesh Tool Bag
(bag only)
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6/26/08 2:11:35 PM
Product view
Spray Trigger
Upper Hose Rack
Hose Secure
Latch
Upper Handle
®
TurboBrush
Crevice Tool Holder
(select models)
Storage
(select models)
Lower Hose Rack
Lower Base
Keep plenty of genuine BISSELL
Advanced Cleaning Formulas on
hand so you can clean whenever
it fits your schedule. Always use
genuine BISSELL deep cleaning
formulas. Non-BISSELL cleaning
solutions may harm the machine
and void the warranty.
Detent Pedal
Formula Tank
BISSELL Formulas:
These items are available for purchase. To order replacement parts, additional tools or formulas, please refer to page 22-23.
32 oz.
22 oz.
48 oz. BISSELL 48 oz. BISSELL 48 oz. BISSELL 48 oz. BISSELL
48 oz. BISSELL 43 oz. BISSELL
Lavender Essence 3X Concentrated
BISSELL BISSELL
Hard Floor Tough Stain
Solutions™ PreCleaner™
Formula
#0484
Fiber Cleansing
Formula™ with
Scotchgard™
Protector
Multi- Allergen Pet Odor and Soil Natural Orange
Removal™ Removal™ Formula Extract Formula
Formula with
Scotchgard™
Protector
Fiber Cleansing
Formula with
Scotchgard™
Protector
Formula™ with with Scotchgard™ with Scotchgard™
Scotchgard™
Protector
#0720
Protector
Protector
#0400
#0710
#0730
#0740
#0750
#0716
5
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6/26/08 2:11:40 PM
How to use this guide
WARNING:
Do not plug in your
This user’s guide has been designed to help you
get the utmost satisfaction from your BISSELL
ProHeat 2X. You’ll find assembly and operating
instructions, safety precautions, as well as
maintenance and troubleshooting instructions.
Please read this guide thoroughly before
assembling your deep cleaner.
cleaner until you have
completely assembled it per
the following instructions
and are familiar with all
instructions and operating
procedures.
Pay particular attention to the product diagram,
assembly instructions, and part names. Locate
and organize all parts before assembly. Familiarize
yourself with the parts and where they go.
Following this user’s guide will greatly enhance
your ability to get the most performance from your
BISSELL ProHeat 2X for many years.
1.
3.
2.
4.
Assembly
Your ProHeat 2X comes in three, easy to
assemble components:
Upper Handle
Lower Handle
Tool Caddy
The only thing you will need to assemble your
cleaner is a Phillips head
screwdriver.
1. Slide upper handle onto lower handle.
2. Screw 3 screws into the marked holes.
5.
Tough
Stain Brush
3. Place upper hose rack onto back of upper
Crevice Tool
handle, and secure with tapered screw.
TurboBrush
Holder
(select models)
4. Place lower hose rack onto back of upper
handle by pushing in and sliding down until
it snaps into place.
(select models)
Spraying
5. Snap tools into the tool caddy as shown in
Crevice Tool
figure 5.
(select models)
6. Wrap power cord and flex hose as shown in
figure 5.
7. Keep flex hose snugly in place by using
6.
the hose secure latch.
ProHeat 2X assembly is now complete.
Hose Secure
Latch
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6/26/08 2:11:42 PM
Special features of your BISSELL ProHeat 2X
Your BISSELL ProHeat 2X deep cleaner is a home
cleaning system that uses the power of heat,
brushes and cleaning formula to get the deep
down dirt for a maximum clean. Not only does it
come with a lot of unique features, it has been
designed with you, the customer, in mind.
Built-in-Heater feature
BISSELL ProHeat 2X models all feature a patented
built-in heater which will heat the hot tap water
you put in up to 25 degrees hotter to safely
optimize cleaning effectiveness. The heater
will never allow the temperature to exceed 190
degrees. The heater switch on the front of the
machine controls the heater so you have the
option to turn off the heat if you are cleaning
delicate wool or oriental rugs.
Dual DirtLifter® PowerBrushes
The two DirtLifter PowerBrush rolls are
designed to enhance cleaning performance.
The bristle pattern safely lifts out the deep
down dirt while gently grooming carpet fibers.
The floating suspension self-adjusts to all
carpet heights and protects your carpet if
you leave the power switch ON ( I ). Once the
product is in the upright position, the brushes
automatically stop spinning. The detent pedal
will activate the brushes when floor cleaning.
(located behind water tank)
WATER
®
Custom Clean
The Custom Clean feature automatically mixes
hot tap water with the BISSELL formula. Simply
choose one of the 4 settings (heavy traffic,
normal clean, light clean, or water rinse) and the
ProHeat 2X will adjust the right amount of
cleaning solution to mix with the heated water to
fit your cleaning need.
OR
This feature is available on all ProHeat 2X
models, either behind the 2-in-1 water tank or on
the upper handle.
Having a separate solution tank from the water
tank also allows no waste of formula. Because the
water and solution are stored separately, they are
not mixed until you are ready to clean. When your
cleaning job is finished, the formula can be stored
ready to use in your machine for the next time!
(located on upper handle)
7
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6/26/08 2:11:42 PM
Special features of your BISSELL ProHeat 2X
™
Scotchgard Protector
Carpet protection applied at the mill typically
wears down over time from heavy foot traffic
and everyday cleaning, including deep cleaning.
To help restore this important protection, only
BISSELL offers deep cleaning formulas with
Scotchgard protector. This offers extra protection
against dirt and tough stains to keep your carpets
looking good longer.
To maintain your Scotchgard 5-year limited stain
warranty, you no longer are required to hire a
professional. By using your BISSELL ProHeat
machine with BISSELL formulas containing
Scotchgard protector every 12 months, your carpet
warranty from 3M remains in effect. No other home
deep cleaning system can do this for you.
2-in-1 water tank
Our 2-in-1 water tank full capacity system is
designed with a heavy duty bladder inside for clean
water. As you clean, the clean water in the bladder
will empty and mix with the cleaning formula. Dirty
water pulled out of your carpets will collect around
the outside of the bladder so that clean and dirty
water are always kept separate. This allows the
user to maximize tank space, yet only carry one
tank to and from the sink for emptying and filling.
Easy to remove and clean nozzle
Now, cleaning up your machine after the
cleaning process is easier than ever! Simply
remove the 2-in-1 Tank and remove the screw
to pop out the nozzle for rinsing in the sink. Dirt,
loose carpet fibers and remaining pet hair or
fuzz get washed away in a snap.
ReadyTools™ dial
This provides either floor cleaning or above floor
cleaning with the turn of a knob. If choosing
above floor cleaning for upholstery, stairs, or for
those creases close to the baseboards, turn knob
to "TOOLS" and choose the attachment
appropriate for the job. Attach tool to the flex hose
and you are ready to go. Be sure to turn knob
back to "FLOOR CLEANING" when done.
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6/26/08 2:11:43 PM
Operation
Before you clean
1. Plan activities to give your carpet time to dry.
2. Move furniture to another area if cleaning
9
10
XIT
8
1
1
an entire room (optional).
3’
12
7
1
T
AR
ST
HERE
6
5
2
3
3. Vacuum area with a dry vacuum cleaner
4
thoroughly before deep cleaning.
4. Plan your cleaning route to leave an exit path. It
is best to begin cleaning in the corner farthest
from your exit.
ATTENTION:
Some Berber carpets have a
tendency to fuzz with wear.
Repeated strokes in the same
area with an ordinary vacuum
or deep cleaner may aggravate
this condition. Please see Stain
Removal instructions on page 14.
5. Pretreating (optional)
Pretreating is recommended to improve cleaning
effectiveness for heavily soiled carpet in high
traffic areas such as entryways and hallways.
A. Spray the BISSELL Tough Stain Pre-treat
formula onto heavy traffic areas, soiled
areas, or stains.
B. Allow to penetrate for at least 3 minutes.
C. Clean as normal, using the BISSELL
ProHeat 2X machine on the high traffic
setting, following the instructions below.
1.
1a.
1c.
Carpet cleaning
1. Fill the 2-in-1 Water Tank. Remove the
tank from the base of the machine by lifting
up the tank carry handle. Carry like a bucket
to the sink.
1a. Unlatch the top of the tank from the bottom
by lifting up on the tank latch which is located
on the back of the tank.
1b.
1b. Remove the top of the tank by lifting up on
the handle.
Note how the lip on the top tank separates
from the groove in the bottom tank. This
placement is important when putting the
tank back together.
1d.
1c. Fill the heavy duty bladder with clean hot
tap water.
Lip
*Do not boil or microwave water as it can
destroy the bladder.
Groove
1d. Leaving the filled bottom of the tank on a
flat surface, only maneuver the top of the
tank. To attach the top part of the tank to the
bottom, carefully hook the lip on the top tank
into the groove on the bottom tank.
(underside of
bottom tank)
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6/26/08 2:11:45 PM
Operation
Carpet cleaning (Continued)
1e.
1e. Fasten tanks together by securing the latch
in the back.
Note: Remember to secure the tank latch in
the back and test to make sure it is secure
before picking up the tank.
2. Remove formula tank from back of machine.
2.
2a.
2a. Fill the formula tank by first unscrewing the
cap and insert. Always use genuine BISSELL
formulas to maximize cleaning and for the
safety of your machine. Fill formula up to the
line and replace the cap and insert. Place
formula tank into the slot in the back of the
machine for a snug fit.
2b. If using the BISSELL 3X Concentrated Fiber
Cleansing Formula: Add 3 capfuls of 3X
Concentrated Fiber Cleansing formula to the
formula tank, and then fill with hot water to
the line.
3.
4.
OR
WATER
3. Set Custom Clean Dial. Simply choose one
of the 4 settings (heavy traffic, normal clean,
light clean, or water rinse) and the ProHeat
2X will adjust the right amount of cleaning
solution to mix with the heated water to fit
your cleaning need.
5.
4. Set ReadyTools Dial to the floor cleaning setting.
FLOOR
CLEANING
5. Plug into a proper outlet and turn the power
and heater switches to the ON ( I ) position.Allow
1 minute for the built-in heater to warm-up before
cleaning.The ProHeat 2X will be fully warmed and
will provide optimal performance after a minute of
continuous heated cleaning.
Power Switch
Heater Switch
6. Cleaning Strokes. While pressing the trigger,
make one slow forward wet pass and another
one back. Let the built-in heater, formula, and
DirtLifter PowerBrushes do the work for you.
Caution: Do not overwet. Take care not to run
over loose objects or edges of area rugs. Stalling
brush may result in premature belt failure.
WARNING:
To reduce the risk of fire and
electric shock due to internal
component damage, use only
BISSELL cleaning fluids intended
for use with the deep cleaner.
Note: Your machine is equipped with a
circuit breaker that will automatically shut
off the brush if a large or loose object is
caught in the brush roll. If that happens, be
sure to unplug your machine, remove the
foreign object, and then plug the machine
back in to reset the circuit breaker.
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6/26/08 2:11:47 PM
Operation
Carpet cleaning (Continued)
6. (Continued) Release the trigger and make
one slow forward and backward pass over
the same area to remove any residual dirty
water and aid in drying. Repeat cleaning
passes until solution being pulled up
Keep plenty of genuine BISSELL Fiber
Cleansing Formula™ on hand so you
can clean whenever it fits your
schedule. Always use genuine BISSELL
deep cleaning formulas. Non-BISSELL
cleaning solutions may harm the
machine and void the warranty.
appears clean. Continue passes without
pressing the trigger until you can’t see any
more water being pulled up. After cleaning,
you may want to turn the Custom Clean dial
to rinse to give your carpeting a final water
only rinse. This will ensure thorough removal
of embedded dirt loosened by the deep
cleaning formula. BISSELL deep cleaning
formulas contain an anti-resoiling agent that
helps your carpets repel dirt and keeps them
looking good longer.
7. Remove the tank from the base of the
machine by lifting up on the tank carry
handle. Carry like a bucket to a utility sink or
outside where you will dispose of the dirty
water.
7a. Unlatch the top of the tank from the bottom by
lifting up on the tank latch which is located on the
back of the tank.
7.
7a.
7c.
7b. Remove the top of the tank by lifting up on the
handle.
7b.
Note how the lip on the top tank separates
from the groove in the bottom tank. This
placement is important when putting the
tank back together.
7c. Lift the bottom portion of the tank; pour out dirty
water toward the sink through the triangular
shaped opening in the corner of the tank.
7d.
Note: You may notice hair & debris deposits on
the carpet or in the tank that were loosened
by the cleaning action (especially with newer
carpets that have never been deep cleaned
before). This debris should be picked up and
thrown away.
7d. Fill the heavy duty bladder with clean hot tap
water, following instructions 1c through 1e on
pages 9 and 10.
Note: Remember to secure the tank latch in
the back and test to make sure it is secure
before picking up the tank. Always check
the level of cleaning formula in the formula
tank at the same time, and refill as needed.
11
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6/26/08 2:11:48 PM
Operation
Carpet cleaning (Continued)
8. Water rinse (Optional). Rinsing is an optional
step that can be done during the cleaning
process by switching from one of the clean
settings on the Custom Clean dial to a water
rinse setting, or it can be done after the
carpeted area has been cleaned. Simply
choose the water rinse setting on the custom
clean dial, and follow the same path as you
did for cleaning, taking care to do a forward
(wet) stroke by depressing the trigger, a
backward (wet) stroke, and a forward and
backward (dry) stroke, releasing the trigger.
Continue this until the water you see coming
up the nozzle is clear.
8.
OR
Cleaning with attachments
Your ProHeat 2X machine comes equipped with
a hose and at least one attachment for cleaning
stairs, upholstery, and more.
1. Important! If using to clean upholstery, check
upholstery tags.
A. Check manufacturer’s tag before cleaning.
“W” or “WS” on the tag means you can
use your ProHeat 2X. If the tag is coded
with an “X” or an “S” (with a diagonal
stripe through it), or says “Dry Clean Only”,
do not proceed with any deep cleaning
machine. Do not use on velvet or silk. If
manufacturer’s tag is missing or not coded,
check with your furniture dealer.
Manufacturer’s tag
B. Check for colorfastness in an
WARNING:
To reduce the risk of
injury, be extra careful
when cleaning stairs.
Make sure machine is
secure and level.
inconspicuous place.
C. If possible, check upholstery stuffing.
Colored stuffing may bleed through
fabric when wet.
D. Plan activities to allow upholstery time to
dry.
E. Vacuum thoroughly to pick up loose debris
and pet hair. Use a vacuum with a brush
attachment and a crevice tool to clean in
fabric folds.
2. Follow the instructions on pages 9 & 10 for filling
the 2-in-1 water tank and the formula tank.
3. Set ReadyTools dial to the hose attachments
setting. This will allow spray and suction from
the hose.
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6/26/08 2:11:49 PM
Operation
Cleaning with attachments (Continued)
4. Set custom clean dial for heavy traffic, normal
5.
clean, light clean, or water rinse as desired.
5. Attach the cleaning tool to the end of the hose.
6. Plug in and turn on the power switch and
heater (if desired).
7. Clean by pressing the trigger to spray solution
onto the area to be cleaned. Slowly move the
tool back and forth over the soiled surface.
Release the trigger to suction soiled water.
Continue to clean in the area, working in small
sections, until no more dirt can be removed.
Rinse (optional) and suction as needed.
Caution: Do no overwet.
8. Remove and rinse tools in clean, running
9.
10.
water. Dry and replace in the tool caddy.
9. It is recommended that you suction clean
water from the tap to rinse out the hose.
10. Before replacing lift end of hose and stretch
out to ensure all water is cleared from hose.
11. Coil flex hose around the tool caddy.
WARNING:
To reduce the risk of fire
and electric shock due to
internal component
12. Empty 2-in-1 water tank and rinse out,
following the instructions on page 11.
13. Return ReadyTools dial to floor setting.
damage, use only BISSELL
cleaning fluids intended for
use with the deep cleaner.
Non-BISSELL cleaning
solutions may harm the
machine and void
Cleaning fluid section
Keep plenty of genuine BISSELL Fiber Cleansing
™
Formula on hand so you can clean and
protect whenever it fits your schedule. Always
use genuine BISSELL deep cleaning formulas.
the warranty.
32 oz.
22 oz.
48 oz. BISSELL 48 oz. BISSELL 48 oz. BISSELL 48 oz. BISSELL
48 oz. BISSELL 43 oz. BISSELL
Lavender Essence 3X Concentrated
BISSELL BISSELL
Hard Floor Tough Stain
Solutions™ PreCleaner™
Formula
#0484
Fiber Cleansing
Formula™ with
Scotchgard™
Protector
Multi- Allergen Pet Odor and Soil Natural Orange
Removal™ Removal™ Formula Extract Formula
Formula with
Scotchgard™
Protector
Fiber Cleansing
Formula with
Scotchgard™
Protector
Formula™ with with Scotchgard™ with Scotchgard™
Scotchgard™
Protector
#0720
Protector
Protector
#0400
#0710
#0730
#0740
#0750
#0716
13
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6/26/08 2:11:51 PM
Operations
Stain removal
Do Not Delay! Attending to an accident soon
after it occurs ensures the most optimal clean.
Leaving it for an extended period of time may
cause it to set and become permanent.
1. Blot up liquids with an absorbent cloth or paper
towels. White materials are recommended
because certain dyes may bleed and make the
stain worse.
2. Gently scrape up any semi-solids with a spoon
or spatula. Do not use a knife or other utensil
with sharp edges because it could damage the
carpet or upholstery.
3. If the area has dried, remove the remaining
semi-solids and residue with a sweeper or
vacuum.
4. Be sure to test any spot removal formulas in
an inconspicuous area first. This is important
as some dyes and materials could be dam-
aged or discolored by cleaning solvents. If
such a change should occur, try a different
solution or call a professional.
5. If cleaning on Berber carpeting, gently run
your machine over a hidden area. If no fuzzing
occurs, continue cleaning in soiled area.
6. Using the BISSELL Tough Stain PreCleaner,
spray evenly over soiled area. Do not over-
wet. Wait 3-5 minutes. Gently work the
solution by blotting area with a clean, damp,
color safe cloth.
7. Clean using either the FLOOR CLEANING, or
TOOLS setting on the ReadyTools dial.
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Operations
Hard floor cleaning
Your ProHeat 2X model may have come with a
hard floor attachment and Hard Floor Solutions
Formula. If not, these products are available for
purchase by contacting the BISSELL Consumer
Services department by phone or at the website.
The hard floor tool provides effective cleaning for
linoleum, vinyl, and tile floors.
WARNING:
To reduce the risk of fire,
electric shock or injury
unplug from outlet before
servicing.
Caution: Do not use on unsealed hardwood floors.
1. Vacuum or sweep thoroughly to pick up any
loose debris and pet hair.
2. Move any furniture, if needed.
3. Empty any carpet cleaning formula back into
the BISSELL bottle if stored in the formula
tank. Fill formula tank with BISSELL Hard
Floor Solutions, available at many retailers,
or contact BISSELL Consumer Services.
4. Fill the 2-in-1 water tank with hot tap water
and set aside.
5. Attach the hard floor tool onto the bottom of
the machine by hooking it into the nozzle and
swinging it down until it clicks into place.
5.
6. Check ReadyTools dial. It should be set on
floor cleaning.
7. Set the Custom Clean dial to normal clean.
8. Plug into an outlet and turn the power
switch and heater ON ( I ).
9. Slowly move the machine forward and back
over hard floor surface one time while depress-
ing trigger. Caution: Do not overwet.
10. Repeat the motion without pressing the trig-
ger using the hard floor tool to squeegee and
suction up the dirty water.
11. Allow adequate time for floors to dry.
12. Remove hard floor tool, rinse and dry before
storing.
13. If any formula remains in the formula tank,
pour it back into the Hard Floor Solutions
bottle for use the next time.
14. Rinse out the formula tank.
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Maintenance and care
Machine storage
Once your cleaning is complete, make sure
the 2-in-1 water tank is emptied, rinsed out,
and dried before the next use. The formula
tank can remain filled and ready to go, or it
can simply be emptied back into the formula
bottle if that is more convenient.
WARNING:
To reduce the risk of fire,
electric shock or injury
unplug from outlet before
servicing.
Note: Store cleaner in a protected, dry area.
Since this product uses water, it must not
be stored where there is a danger of freez-
ing. Freezing will damage internal compo-
nents and void the warranty.
Machine care
For best results, a few simple steps can assure
your machine is well maintained after your
cleaning is complete.
1. Turn power and heater switches OFF (O).
Unplug the machine and wrap the power cord.
2. After emptying the 2-in-1 water tank, rinse
it out at a faucet with running hot tap water,
taking care to clean underneath the heavy
duty bladder, and all around it.
3. The top half of the tank can be rinsed clean
through the nozzle area. Also, pop out the red
filter underneath the top half of the tank and
rinse that out. Replace before putting the top
and bottom halves of the tank together.
3.
Filter
4. Before you place the cleaned 2-in-1 water
tank back onto the machine, simply unscrew
the floor nozzle using a Phillips head
screwdriver. This can be rinsed out at the
faucet. Then replace back onto the machine
by starting from the bottom of the nozzle and
hooking the tabs into the holes on the bottom
sides of the machine. Secure into place with
the screw.
Tip:
Let all parts dry completely
before storing
5. The inside of the end caps by the brush rolls
can be wiped out with a clean paper towel,
or, if a more thorough cleaning is desired, the
end caps can be taken off using a Phillips
head
screwdriver and rinsed clean.
Replace after cleaning.
6. Any loose hair or debris can be pulled from the
brush rolls and thrown away. For the most
thorough clean before storage, follow directions
on pages 17 & 18 for removal and replacement
of the brush rolls and belts.
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Maintenance and care
Machine care (continued)
7. To clean attachments that may have been
used, remove from hose and rinse in clean,
running water. Dry and replace attach-
ment in the tool caddy. Clean the hose by
suctioning clean water from the tap. Before
replacing, lift end of hose and stretch out to
ensure all water is cleared from hose. Refer
to page 13, illustrations 9 & 10.
WARNING:
To reduce the risk of fire,
electric shock or injury,
unplug from the outlet
before servicing.
8. After carpet is dry, vacuum again to remove
hair and fuzz.
Small belt removal and replacement
Occasional replacement of one or both belts
may become necessary. If that is needed, please
follow the instructions below.
1.
3.
2.
1. Turn off the machine, and unplug it from
the outlet.
2. Remove both the 2-in-1 water tank and the
formula tank. Set aside.
3. Unscrew the front nozzle and remove it.
Set aside.
4. Turn the machine on its side.
IMPORTANT: cord side down.
5. Remove the clear end cap by unscrewing
the 2 black screws. Take care not to drop
the screws into the unit.
4.
6.
8.
5.
7.
6. Remove 1 silver screw.
7. Remove pivot arm by gently lifting up.
8. Remove small brush belt.
9. Replace small brush belt, and reverse
steps above.
ꢀ
ꢁ
9.
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Maintenance and care
Brush removal and large belt replacement
Brushes can be removed for cleaning or
replacement as needed.
WARNING:
To reduce the risk of fire,
electric shock or injury,
unplug from the outlet
before servicing.
1. Follow small belt removal Instructions on
page 17.
2. Remove brush rolls by pulling them off of
2.
3.
5.
7.
the metal rods.
3. Place cleaned or new brush rolls back onto the
rods. Make sure one washer is on each end of
the rollers prior to sliding onto the rod. Be sure
to let the rod slide through the bushing to
insure proper fit.
4. Re-attach the long belt on the bottom to the
4.
cogs of the small roller brushes.
5. Place small belt over back roller and
metal cog.
6. Place pivot arm in place and screw in place
using the silver screw.
7. Re-attach clear end cap by tightening with
the (2) black screws.
6.
8.
8. Return front nozzle to front of unit, be
latching from underneath and then securing
with a screw.
If you have any questions or are having
trouble installing or replacing your belt(s) or
brushes, please call BISSELL Consumer
Services at 1-800-237-7691.
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Troubleshooting
WARNING:
To reduce the risk of fire,
electric shock or injury
unplug from outlet before
servicing.
Built-in heater ready light does not illuminate
Possible Cause
Remedies
1. The heater switch is not turned ON ( I ).
2. The power switch is not turned ON ( I ).
1. Turn the heater switch ON ( I ).
2. Both switches must be ON ( I ) to
activate the heater ready light.
Reduce Spray or No Spray
Possible Cause
Remedies
1. Water tank may be empty.
1. Fill heavy duty bladder with hot
tap water.
2. Formula tank may be empty.
3. Tank may not be seated completely.
4. Pump may have lost prime.
2. Fill formula tank with BISSELL Fiber
Cleansing Formula for cleaning.
3. Turn power OFF ( O ). Remove and
reseat tank.
4. Turn power OFF ( O ) and then back
ON ( I ). Wait one minute, then
depress Trigger.
DirtLifter PowerBrushes do not turn
Possible Cause
Remedies
1. The brush is off or broken.
1. Turn power OFF ( O ) and unplug unit
from outlet. Follow instructions on
page 17.
2. The unit is in the upright position.
2. Brushes only rotate when unit is
reclined using the detent pedal.
3.
3. Turn the machine OFF ( O ) and
unplug from outlet. Check to see if
foreign object is caught in brush roll.
Remove object. Plug machine back in
to reset circuit breaker.
Circuit breaker may have tripped.
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Troubleshooting
Cleaner not picking up solution
Possible Causes
Remedies
1. ReadyTools dial may be at wrong setting.
1. Set ReadyTools dial to either
FLOOR CLEANING or TOOLS
setti
ng.
2. Tank may not be seated properly.
2. Pick up both the 2-in-1 water
tank and formula tank and
reseat them so they fit snugly on
the unit.
3. Tank may not be assembled properly.
3. Check to make sure the "lip" of
the nozzle is securely hooked
into the groove on bottom of
Tank (see page 9).
4. Solution or 2-in-1 water tank is empty.
4. Check fluid levels in heavy duty
bladder and formula tank.
5. 2-in-1 water tank has picked up
maximum dirty water and red float
door has closed.
5. Empty 2-in-1 water tank. Refill
heavy duty bladder with clean
hot tap water and replace.
6. Red float "door" in the tank may have closed
as a result of bumping an object or moving
machine back and forth too quickly.
6. Turn the machine OFF ( O ),
allowing red float door to release into
the open position. Turn unit back
ON ( I ) to continue cleaning. Be
sure your forward and backward
strokes are done at a slower pace.
Other maintenance or service not included in the manual should be performed by an
authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store.
For any questions or concerns, BISSELL is happy to be of service.
Contact us directly at 1-800-237-7691.
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BISSELL Consumer Services
for information about repairs or replacement parts, or questions about your warranty, call:
BISSELL Consumer Services
1-800-237-7691
monday - friday
Saturday
or write:
8 a.m. — 10 p.m. EST
9 a.m. — 8 p.m. EST
BISSELL HOMECARE, INC
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Services
Or visit the BISSELL website - www.bissell.com
When contacting BISSELL, have model number of unit available.
Please record your model number: ___________________
Please record your Purchase Date: ___________________
NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the event
of a warranty claim. See Warranty on page 24 for details.
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Replacement parts - BISSELL ProHeat 2X
Item
1
Part No.
203-6611
Part Name
Grey Tank Assembly (complete) for Black unit (Blue or
Purple complete tank assemblies available upon request)
2
3
4
5
6
7
8
9
203-6660
203-6618
203-6675
203-6676
203-6677
203-6678
203-6679
203-6845
203-6680
Grey Tank Lid (Blue or Purple Tank Lids available upon request)
Grey Tank Bottom (Blue or Purple Tank Bottoms available upon request)
Cap and Insert for Water Tank
formula Tank (includes Cap & Insert for formula Tank)
Cap and Insert for formula Tank
front nozzle (includes gasket)
Autoload Gasket (fits both Water and formula Tank)
float Door
10
Tank filter (Lint Screen)
11
203-6681
Water Tank Latch
12
13
14
15
16
17
18
203-6682
203-6685
203-6686
203-6688
203-6804
203-6689
203-6690
2
Cord Wrap (Black) (Blue or Purple cord wrap available upon request)
Clear End Cap w/Edge Brushes (2 pack, includes screws)
Brush Roll – 6 row (includes 1 brush, axle, 2 swivel arms)
Small Brush Belt (non-cord side)
Large Brush Belt (cord side)
Hose Secure Latch
Hose Rack Assembly (Top/Bottom Hose Rack, Screws)
1
3
4
5
6
7
8
9
10
15
11
16
12
17
13
18
14
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Additional accessories
These items are available for purchase as accessories for your BISSELL ProHeat 2X:
Item
1
Part No.
203-6651
Part Name
3” Tough Stain Tool
2
3
4
5
6
203-6652
203-6653
203-6654
203-6655
203-6692
Powered TurboBrush Hand Tool
4” Upholstery Tool
6” Stair Tool
Spraying Crevice Tool
Bare floor Tool
1
6
2
3
4
5
Cleaning Formula: Refer to bottom of page 5 of this guide for a full
selection of cleaning formula available for purchase.
For a complete list of replacement parts, cleaning formulas,
and accessories available for your BISSELL deep cleaner please
800.237.7691.
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Warranty - BISSELL ProHeat 2X
This warranty gives you specific legal rights, and you may also have other rights which may vary from state to
state. If you need additional instruction regarding this warranty or have questions regarding what it may cover,
please contact BISSELL Consumer Services by E-mail, telephone, or regular mail as described below.
Limited One Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL
Homecare, Inc. will repair or replace (with new or remanufactured components or products), at BISSELL’s option,
free of charge from the date of purchase by the original purchaser, for one year any defective or
malfunctioning part.
See information below on "If your BISSELL product should require service".
This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply
to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by negli-
gence, abuse, neglect, unauthorized repair, or any other use not in accordance with the User's Guide is not covered.
If your BISSELL product should require service:
Contact BISSELL Consumer Services to locate a BISSELL Authorized Service Center in your area.
If you need information about repairs or replacement parts, or if you have questions about your warranty,
contact BISSELL Consumer Services.
Website or E-mail:
Use the “Customer Services” tab.
Or Call:
BISSELL Consumer Services
1-800-237-7691
Monday - Friday 8 a.m. - 10 p.m. ET
Saturday 9 a.m. - 8 p.m. ET
Or write:
BISSELL Homecare, Inc.
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Services
BISSELL HomECARE, InC. IS noT LIABLE foR InCIDEnTAL oR
ConSEQUEnTIAL DAmAGES of Any nATURE ASSoCIATED WITH THE
USE of THIS PRoDUCT. BISSELL’S LIABILITy WILL noT EXCEED THE
PURCHASE PRICE of THE PRoDUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRAnTy
THIS WARRAnTy IS EXCLUSIVE AnD In LIEU of Any oTHER WARRAnTIES EITHER
oRAL oR WRITTEn. Any ImPLIED WARRAnTIES WHICH mAy ARISE By oPERATIon
of LAW, InCLUDInG THE ImPLIED WARRAnTIES of mERCHAnTABILITy AnD
fITnESS foR A PARTICULAR PURPoSE, ARE LImITED To THE onE yEAR DURATIon
fRom THE DATE of PURCHASE AS DESCRIBED ABoVE.
Some states do not allow limitations on how long an implied warranty lasts, so the
above limitation may not apply to you.
©2008 BISSELL Homecare, Inc
Grand Rapids, michigan
All rights reserved. Printed in China
Part number 310-5943
Rev 6/08
Visit our website at:
Scotchgard is a trademark of 3m
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