1.
FP92W
19" Wide-Screen LCD Monitor
User Manual
Welcome
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Table of Contents
Getting started ......................................................................................................................4
Getting to know your monitor ............................................................................................6
Front view ....................................................................................................................6
Left-side view ...............................................................................................................7
How to assemble your monitor hardware ...........................................................................8
How to detach the stand base ...................................................................................11
How to use the monitor wall mounting kit .............................................................12
Getting the most from your BenQ monitor ......................................................................14
How to install the monitor on a new computer ......................................................15
How to adjust the screen resolution ..................................................................................20
How to adjust the screen refresh rate ................................................................................21
Picture optimization ...........................................................................................................22
How to adjust your monitor ..............................................................................................23
The control panel ......................................................................................................23
On Screen Display (OSD) menu structure ..............................................................24
Hot key mode ............................................................................................................25
Main menu mode ......................................................................................................26
Troubleshooting .................................................................................................................33
Supported PC Timings .......................................................................................................35
Specifications ......................................................................................................................36
Table of Contents
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1. Getting started
Your FP92W will provide the optimal display performance of the video resolution standard of
1440 x 900. Please ensure that your graphic card supports the resolution of 1440 x 900.
When unpacking please check you have the following items. If any are missing or damaged, please
contact the place of purchase for a replacement.
BenQ LCD Monitor
Quick Start Guide
CD-ROM
Power Cord
Signal Cable: D-Sub
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Signal Cable: DVI-D (optional)
Consider keeping the box and packaging in storage for use in the future when you may need to transport
the monitor. The fitted foam packing is ideal for protecting the monitor during transport.
Getting started
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3. How to assemble your monitor hardware
If the computer is turned on you must turn it off before continuing.
Do not plug-in or turn-on the power to the monitor until instructed to do so.
1. Attach the monitor base.
Please be careful to prevent damage to the monitor.
Placing the screen surface on an object like a stapler or a
mouse will crack the glass or damage the LCD substrate
voiding your warranty. Sliding or scraping the monitor
around on your desk will scratch or damage the monitor
surround and controls.
Protect the monitor and screen by clearing a flat open area
on your desk and placing a soft item like the monitor
packaging bag on the desk for padding.
Lay the screen face down on a flat clean padded surface.
While holding the monitor firmly against the desk, pull
the monitor stand arm upwards clear of the monitor.
Orient and align the stand base socket with the end of the
stand arm, then push them together until they click and
lock into place.
Gently attempt to pull them back apart to check that they
have properly engaged.
Carefully lift the monitor, turn it over and place it upright
on its stand on a flat even surface.
You should position the monitor and angle the screen to
minimize unwanted reflections from other light sources.
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2. Connect the PC video cable.
Either
Do not use both DVI-D cable and D-Sub cable on the
same PC. The only case in which both cables can be
used is if they are connected to two different PCs with
appropriate video systems.
Connect one end of the DVI-D cable to the monitor
DVI-D socket and the other end to the DVI-D port on
your computer. (optional)
The DVI-D format is used for direct digital connection
between source video and digital LCD monitors or
projectors. The digital video signals produce a superior
quality picture than analog video signals.
Or
Connect the plug of the D-Sub cable (at the end without
the ferrite filter) to the monitor D-Sub socket. Connect the
other plug of the D-Sub cable (at the end with the ferrite
filter) to the computer video D-Sub socket.
Tighten all finger screws to prevent the plugs from acci-
dently falling out during use.
3. Connect the power cable to the monitor.
Plug one end of the power cord into the socket labelled
‘POWER IN’ on the rear of the monitor. Do not connect
the other end to a power point just yet.
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4. Route the cables via the cable clip.
Release the cable retaining clip by squeezing the clip
inwards as illustrated. Position the cables together and
reinsert the clip over them to retain the cables neatly in
place behind the monitor stand.
5. Connect the power cable to a wall power outlet and
press Power on the monitor.
Plug the other end of the power cord into a power outlet
and turn it on.
Turn on the monitor by pressing the power button located
at the top of the row of buttons on the left edge of the
monitor.
Turn on the computer too, and follow the instructions in
Section 4: Getting the most from your BenQ monitor
on page 14 to install the monitor software.
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How to detach the stand base
1. Prepare the monitor and area.
Turn off the monitor and the power before unplugging the
power cable. Turn off the computer before unplugging the
monitor signal cable.
Please be careful to prevent damage to the monitor.
Placing the screen surface on an object like a stapler or a
mouse will crack the glass or damage the LCD substrate
voiding your warranty. Sliding or scraping the monitor
around on your desk will scratch or damage the monitor
surround and controls.
Protect the monitor and screen by clearing a flat open area
on your desk and placing a soft item like a towel on the
desk for padding, before laying the screen face down on a
flat clean padded surface.
2. Release the locking clip on one side of the stand base
while pulling the edge of the base away from the
stand arm.
3. Release the other locking clip to detach the stand base
from the monitor stand arm.
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How to use the monitor wall mounting kit
The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the
installation of a wall mount bracket. Before starting to install a monitor wall mounting kit, please
read the precautions carefully.
Precautions:
• Install your monitor and monitor mounting kit on a wall with flat surface.
• Ensure that the wall material is stable to support the weight of the monitor.
• Turn off the monitor and the power before disconnecting the cables from the LCD monitor.
1. Remove the monitor base.
Lay the screen face down on a clean and well-padded sur-
face. Detach the monitor base as instructed in “How to
2. Remove the monitor stand.
Use a a cross-pointed screwdriver to release the screws that
fixing the monitor stand to the monitor.
The use of a magnetic-head screwdriver is recommended
to avoid of losing the screws.
Then pull the monitor stand backward away from the
monitor.
In case you intend to use your monitor on the stand in
the future, please keep the monitor base, monitor stand,
and screws somewhere safe for future use.
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3. Remove the rear cover.
Slide the rear cover back toward you to remove it. The screw
plate at the back of the monitor could be revealed.
4. Follow the instruction manuals of the wall mount
bracket you purchased to complete the installation.
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4. Getting the most from your BenQ monitor
To gain the most benefit from your new BenQ color LCD flat screen monitor, you should set the
graphics card to the native resolution of 1440 x 900 at first, and then you may start to install the
custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM.
The circumstances under which you connect and install your BenQ LCD Monitor will determine
which process you need to follow to successfully install the BenQ LCD Monitor driver software.
These circumstances relate to which version of Microsoft Windows you are using, and whether
you are connecting the monitor and installing the software onto a new computer (without existing
monitor driver software), or whether you are upgrading an existing installation (which already has
existing monitor driver software) with a newer monitor.
In either case however, the very next time you turn on your computer (after connecting the
monitor to your computer), Windows will automatically recognise the new (or different)
hardware, and will launch its Found New Hardware wizard.
Follow the wizard instructions until it asks you to select a monitor model. At that point, click the
Have Disk button, insert the BenQ LCD Monitor CD-ROM and select the appropriate monitor
model. Further details and step-by-step instructions for both an automatic (new) or upgrade
(existing) installation follow. See:
If you require a User Name and Password to login to your Windows computer, you must be logged on as
an Administrator or as a member of the Administrators group in order to install the monitor driver software.
Furthermore, if your computer is connected to a network which has security access requirements, network
policy settings may prevent you from installing software on your computer.
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How to install the monitor on a new computer
This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver
software on a new computer which has never had a monitor driver installed before. This
instruction is only suitable for a computer which has never been used before, and for which the
BenQ LCD Monitor is the first ever monitor to be connected to it.
If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor
connected to it (and has monitor driver software installed), you should not be following these instructions.
You should instead be following the instructions for How to upgrade the monitor on an existing computer.
When Windows (2000 or later) starts, it will automatically detect the new monitor and launch the
Found New Hardware Wizard. Follow the prompts until it displays the option to Install Hardware
Device drivers.
2. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
3. Check Search for a suitable driver for my device option, and click Next.
4. Check the option for CD-ROM drives (uncheck all others) and click Next.
5. Look to confirm that the wizard has selected the correct name of your monitor as “BenQ
FP92W” and click Next.
6. Click Finish.
7. Restart the computer.
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How to upgrade the monitor on an existing computer
This instruction details the procedure for manually updating the existing monitor driver software
on your Microsoft Windows computer. It is currently tested as compatible (and recommended
only) for Windows 2000 and Windows XP Operating System (OS).
The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows,
however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows
and cannot guarantee its operation on those systems.
Installing monitor driver software involves selecting an appropriate information file (.inf) on the
BenQ LCD Monitor CD-ROM for the particular model monitor you have connected, and letting
Windows install the corresponding driver files from the CD. You need only steer it in the right
direction. Windows has an Upgrade Device Driver Wizard to automate the task and guide you
through the file selection and installation process.
See:
•
•
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How to install on Windows XP system
1. Open Display Properties.
The quickest shortcut to Display Properties is through the Windows desktop.
Right-click the desktop and select Properties from the popup menu.
Alternatively, the Windows menu to Display Properties is located in Control Panel.
In Windows XP version, Control Panel is located directly under the main Start menu item.
The menu options displayed will depend upon which type of view is selected for your system.
•
•
Under the Classic view, click Start | Control Panel | Display.
Under the Category view, click Start | Control Panel | Appearance and Themes | Change the
screen resolution.
The Display Properties window will display.
2. Click the Settings tab and the Advanced button.
The Advanced Display Properties window will display.
3. Click the Monitor tab and select the ‘Plug and Play Monitor’ from the list.
If there is only one monitor in the list, it will already be selected for you.
4. Click the Properties button.
The Monitor Properties window will display.
If the driver provider is listed as BenQ, and the model matches that of your new monitor, the proper
drivers are already installed, and you need do nothing further. Cancel out of these property windows.
However, if BenQ is not listed as the manufacturer, or the correct model is not currently shown, you
will need to continue with these instructions.
5. Click the Driver tab and the Update Driver button.
The Hardware Update Wizard will display. Follow the wizard instructions noting the steps below:
6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer you attached the
monitor to.
7. Check the option ‘Install from a list or specific location’ and click Next.
8. Check the option ‘Search for the best driver in these locations’ and also
check ‘Search removable media’, then click Next.
Please wait while the wizard searches for drives and the BenQ LCD Monitor CD inserted in step 6.
When complete, the wizard should have found and selected the BenQ driver on the CD appropriate to
your monitor model, in this case ‘BenQ FP92W’ in the location ‘d:\driver\BenQFP92W.inf’ or similar.
The drive letter for your CD drive may differ from the example above depending upon your system – it
may be ‘D:’ or ‘E:’ or ‘F:’ etc.
9. Select (single-click) the file named ‘BenQ FP92W’ on the CD, and click the Next button.
This will copy and install the appropriate monitor driver files to your computer.
10. Click Finish.
This will close the wizard and return you to the Monitor Properties window, now renamed BenQ
FP92W Properties.
11. Click Close, OK, and OK.
This will close the Display Properties windows. You do not need to restart Windows XP, as the BenQ
LCD monitor drivers will operate immediately with no further action required by you.
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How to install on Windows 2000 system
You do not need to follow this instruction if you are installing onto a computer which has a Windows XP
(or later) version system. In that case, see the instructions at How to install on Windows XP system on
1. Open Display Properties.
The quickest shortcut to Display Properties is through the Windows desktop.
Right-click the desktop and select Properties from the popup menu.
Alternatively, the Windows menu to Display Properties is located in Control Panel.
In Windows 2000 version, Control Panel is located under the Settings menu item.
Click Start | Settings | Control Panel | Display.
The Display Properties window will display.
2. Click the Settings tab and the Advanced button.
The Advanced Display Properties window will display.
3. In Windows 2000, click the Monitor tab and the Properties button.
The Monitor Properties window will display.
4. In Windows 2000, click the Driver tab and the Update Driver button.
The Upgrade Device Driver Wizard will display.
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How to complete the Windows Upgrade Device Driver Wizard
1. Load the BenQ LCD Monitor CD-ROM which came with your monitor.
Insert the CD-ROM into a CD drive on the computer you attached the monitor to.
The autorun User’s Guide language selection page will display in your web browser.
You can select a language and view the online version of this manual from the next window.
You could then print it out for reference if you wish to work off-line. When you’re ready, Cancel the
browser as it is not required for the Windows Upgrade Device Driver Wizard.
2. Launch the Windows Upgrade Device Driver Wizard and click Next.
3. Check the option ‘Display a list of known drivers...’ and click Next.
4. Click the Have Disk button.
The Install From Disk window will display.
5. Click the Browse button and navigate to the BenQ LCD Monitor CD-ROM.
This is the CD you loaded in step 1 above. The CD Drive will have a Windows designated drive letter
(like D: or E: or F:). Select the drive letter corresponding to the drive you put the CD into.
6. Double-click the folder labelled ‘Driver’.
The contents of the ‘Driver’ folder will display.
7. Click the Open button.
This will return you to the Install from Disk window, and it will have entered the address to the BenQ
LCD Monitor CD ‘Driver’ folder into the field titled ‘Copy manufacturer’s files from:’.
The field will contain something like,“D:\Driver”, or “E:\Driver”, or “F:\Driver”.
8. Click the OK button.
This will return you to the Upgrade Device Driver Wizard.
9. Select (single-click) the file named BenQ FP92W, and click the Next button.
10. Click Next.
This will copy the appropriate monitor driver files to your computer.
11. Click Finish.
On Windows 2000, this will close the wizard and return you to the Monitor Properties window, now
renamed ‘BenQ FP92W Properties’.
Should you wish to do so, this is where you can change the screen refresh rate and other monitor prop-
12. In Windows 2000, click Close.
This will close the BenQ FP92W Properties window and return you to the Advanced Display Proper-
ties window.
13. In Windows 2000, click OK.
This will close the Advanced Display Properties window, and return you to the Display Properties win-
dow.
Should you wish to do so, this is where you can change the screen resolution (area and color).
14. Click OK.
This will close the Display Properties window, and if you made any changes to the screen resolution,
Windows 2000 will prompt you for confirmation to effect the changes, and further confirmation to
accept the changes. Click OK and Yes respectively.
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5. How to adjust the screen resolution
Due to the nature of liquid crystal display (LCD) technology, the picture resolution is always fixed.
The best possible picture for your FP92W is achieved with a resolution of 1440 x 900. This is called
“Native Resolution” or maximal resolution – that is, the clearest picture. Lower resolutions are
displayed on a full screen through an interpolation circuit. Image blurring across pixel boundaries
can occur with the interpolated resolution depending upon the image type and its initial
resolution.
To take full advantage of LCD technology you should select the native resolution setting of 1440 x 900 on
your PC screen resolution setting as described below. Be aware that not all PC video cards provide this
resolution value. If your doesn't, check with the video card manufacturer's website for an updated driver
for your particular model PC video card which supports this resolution. Software video drivers are often
updated and available for new hardware video resolutions. If necessary, you may need to replace and
update the PC video card hardware to be able to support the native resolution of the monitor.
1. Open Display Properties and select the Settings tab.
You can open Display Properties by right-clicking on the Windows desktop and selecting Properties
from the pop-up menu.
2. Use the slider in the ‘Screen area’ section to adjust the screen resolution.
Select the recommended resolution of 1440 x 900 then click Apply.
If you select some other resolution, be aware that this other resolution is interpolated and may not
accurately display the screen image as well as it could do at the native resolution setting.
3. Click OK then Yes.
4. Close the Display Properties window.
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6. How to adjust the screen refresh rate
You don’t have to choose the highest possible refresh rate on an LCD display, because it is not
technically possible for an LCD display to flicker. The best results are obtained by using the factory
modes already set in your computer. There is a table with the factory modes in the specification
section of this User’s Manual: Supported PC Timings on page 35
You can choose 60, 70 and 75 Hertz, (but not 72Hz) for the native resolution of 1440 x 900.
1. Double click the Display icon in Control Panel.
2. From the Display Properties window, select the Settings tab and click the Advanced button.
3. Select the Adapter tab, and select an appropriate refresh rate to match one of the applicable
factory modes as listed in the specification table.
4. Click Change, OK, then Yes.
5. Close the Display Properties window.
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7. Picture optimization
The easiest way to obtain an optimal display from an analog (D-Sub) input is to use the i key
function. Press the i key to optimize the currently displayed image to the screen.
When you connect a digital video output using a digital (DVI) cable to your monitor, the i key and the Auto
Adjustment function will be disabled, because the monitor will automatically display the best image.
Please ensure that the connected graphic card on your computer is set to the native resolution of the
monitor (1440 x 900) when you use the i key function.
If you wish, you can always adjust the screen geometric settings manually using geometry menu
items. To assist you in this endeavour, BenQ has provided a screen test image utility which you can
use to check for screen color, grayscale and line gradient display.
1. Run the test program auto.exe from CD-ROM. You could also use any other image, such as
the desktop of your operating system. However, we recommend that you use auto.exe. As you
run auto.exe, a test pattern displays.
2. Press the i key on the monitor.
3. Press the MENU key to access the monitor On-Screen Display (OSD) menu.
4. Use the t or u keys to select DISPLAY and press the ENTER key to enter the menu.
5. If you notice a vertical noise (like a curtain effect-shimmering of vertical lines), press the t
or u keys to select Pixel Clock and press the ENTER key. Then press the t or u keys to
adjust the monitor until the noise disappears.
6. If you notice a horizontal noise, press the t or u keys to select Phase and press the ENTER
key. Then press the t or u keys adjust the monitor until the noise disappears.
22
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8. How to adjust your monitor
The control panel
1. “Power”: Turn the power on or off.
2. “ENTER” key: Enter sub menus and select items.
3. t (Up) key: For Up/Increase adjustment. The key is also the hot key for Brightness.
4. u (Down) key: For Down/Decrease adjustment. The key is also the hot key for Contrast.
5. “MENU” key: Activate OSD main menu and return to the previous menu or exit OSD.
6. “Input” key: Manually switch the input signal between D-Sub and DVI.
7. “i key”: Adjust vertical position, phase, horizontal position and pixel clock automatically.
OSD = On Screen Display.
The hot-keys will display a graduated scale for adjusting the value of that setting, and will only operate
while the OSD menu is not currently displaying. Hot-key displays will disappear after a few seconds of no
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On Screen Display (OSD) menu structure
Auto Adjustment
H. Position
V. Position
Pixel Clock
Phase
DISPLAY
Red
Brightness
Contrast
Sharpness
Color
Normal
Bluish
Reddish
User Mode
Reset Color
Green
Blue
PICTURE
Yes
No
English
French
German
Italian
DVI
Spanish
Input
D-sub
Polish/Japanese
Czech/Traditional
Chinese
SYSTEM
OSD Settings
Hungarian/Simplified
Chinese
Romanian
Dutch
Russian
Swedish
Information
Reset All
Language
H. Position
V. Position
Display Time
OSD Lock
Portuguese
Yes
No
On
Off
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Hot key mode
The monitor keys perform as hotkeys to provide direct access to particular functions whenever the
menu isn't currently displaying on-screen.
Brightness hot key
Press the t key to display the Brightness
indicator. Further press the t key to
increase or the u key to decrease the screen
brightness, and press the MENU key to exit.
Contrast hot key
Press the u key to display the Contrast indi-
cator. Further press the t key to increase or
the u key to decrease the screen contrast,
and press the MENU key to exit.
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Main menu mode
You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor.
Press the MENU key to display the following main OSD menu.
1
2
3
There are three main OSD menus:
1. Display
2. Picture
3. System
Use the t (Up) or u (Down) keys to
highlight a menu item, and press the
ENTER key to enter the Menu item settings.
details.
For more information on each menu, please refer to the following pages:
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Display menu
1. Press the MENU key to display the main
menu.
2. Press the t or u keys to select DISPLAY
and then press the ENTER key to enter the
menu.
3. Press the t or u keys to move the
highlight to a menu item and then press the
ENTER key to select that item.
4. Press the t or u keys to make
adjustments or selections.
5. To return to the previous menu, press the
MENU button.
Item
Function
Operation
Range
Auto
Optimizes and adjusts the Press the ENTER key to
Adjustment
screen settings
select this option and make
automatically for you. The adjustment.
i key is a ‘hot-key’ for this
function.
When you connect a
digital video output
using a digital (DVI)
cable to your monitor,
the i key and the Auto
Adjustment function will
be disabled.
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H. Position
V. Position
Pixel Clock
Adjusts the horizontal
position of the screen
image.
0 to 100
0 to 100
0 to 100
Adjusts the vertical
position of the screen
image.
Adjusts the pixel clock
frequency timing to
synchronize with the
analog input video signal.
Not applicable to a digital
input signal.
Press the t or u keys to
adjust the value.
See also: Picture
Phase
Adjusts the pixel clock
phase timing to
0 to 63
synchronize with the
analog input video signal.
Not applicable to a digital
input signal.
See also: Picture
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Picture menu
1. Press the MENU key to display the main
menu.
2. Press the t or u keys to select PICTURE
and then press the ENTER key to enter the
menu.
3. Press the t or u keys to move the
highlight to a menu item and then press the
ENTER key to select that item.
4. Press the t or u keys to make
adjustments or selections.
5. To return to the previous menu, press the
MENU button.
Item
Function
Operation
Range
Brightness
Adjusts the balance
between light and dark
shades.
0 to 100
Press the t key to increase
the brightness and press the
u key to decrease the
brightness.
Contrast
Adjusts the degree of
difference between
darkness and lightness.
0 to 100
1 to 5
Press the t key to increase
the contrast and press the
u key to decrease the
contrast.
Sharpness
Adjusts the clarity and
visibility of the edges of
the subjects in the image.
Press the t key to improve
the crispness of the display
and press the u key to have
softness effect on the
display.
Color - Press ENTER to enter the Color menu.
Normal
Allows video and still
photographs to be viewed
with natural coloring. This
is the factory default color.
Bluish
Applies a cool tint to the
image and is factory
Press the t or u keys to
select this option.
pre-set to the PC industry
standard white color.
Reddish
Applies a warm tint to the
image and is factory
pre-set to the news print
standard white color.
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User Mode
Tailors the image color
tint. The blend of the Red,
Green and Blue primary
colors can be altered to
change the color tint of the
image. The default start
setting is 50. Decreasing
one or more of the colors
will reduce their respective
influence on the color tint
of the image. e.g. if you
reduce the Blue level the
image will gradually take
on a yellowish tint. If you
reduce Green, the image
will become a magenta
tint.
• Red
(0 to 100)
Press the t or u keys and
the ENTER key to select
Red, Green, or Blue. Then
• Green
(0 to 100)
use the t or u keys to
make the color adjustments. • Blue
(0 to 100)
Reset Color
Resets the User Mode
custom color settings to
the factory defaults.
• YES
• NO
Press the t or u keys to
adjust the value.
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System menu
1. Press the MENU key to display the main
menu.
2. Press the t or u keys to select SYSTEM
and then press the ENTER key to enter the
menu.
3. Press the t or u keys to move the
highlight to a menu item and then press the
ENTER key to select that item.
4. Press the t or u keys to make
adjustments or selections.
5. To return to the previous menu, press the
MENU button.
Item
Function
Operation
Range
Input
Selects the D-sub (analog)
or DVI (digital) input. Use
this to change the input to
that appropriate to your
video cable connection
type.
• DVI
Press the t or u keys to
adjust the value.
• D-sub
OSD Settings - Press ENTER to enter the OSD Settings menu.
Language
Sets the OSD menu
language.
• English
• French
• German
• Italian
Press the t or u keys to
adjust the value.
• Spanish
• Polish/
Japanese
The language options
displayed on your OSD
may differ from those
shown on the right,
depending on the product
supplied in your region.
• Czech/
Traditional
Chinese
• Hungarian/
Simplified Chi-
nese
• Serbo-Croatian
• Romanian
• Dutch
• Russian
• Swedish
• Portuguese
How to adjust your monitor
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H. Position
V. Position
Display Time
Adjusts the horizontal
position of the OSD menu.
0 to 100
0 to 100
Adjusts the vertical
position of the OSD menu.
Adjusts the display time of
the OSD menu.
• 5 sec.
Press the t or u keys to
adjust the value.
• 10 sec.
• 15 sec.
• 20 sec.
• 25 sec.
• 30 sec.
• ON
OSD Lock
Prevents all the monitor
settings from being
accidentally changed.
When this function is
activated, the OSD
controls and hotkey
operations will be
disabled.
Press the t or u keys to
adjust the value.
• OFF
To unlock the OSD
controls when the OSD is
preset to be locked, press
and hold the 'MENU'
button for 15 seconds to
enter the 'OSD Lock'
option and make
changes.
Press MENU to leave the OSD Settings menu.
Information
Displays the current
Press the ENTER key to
monitor property settings. select this option.
Reset All
Resets all mode, color and
geometry settings to the
factory default values.
• YES
• NO
Press the t or u keys to
adjust the value.
32
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9. Troubleshooting
Frequently asked questions (FAQ)
The image is blurred:
resolution, refresh rate and make adjustments based on these instructions.
How do you use a VGA extension cable?
Remove the extension cable for the test. Is the image now in focus? If not, optimize the image by
is normal for blurring to occur due to conduction losses in extension cables. You can minimize
these losses by using an extension cable with better conduction quality or with a built-in booster.
Does the blurring only occur at resolutions lower than the native (maximum) resolution?
Pixel errors can be seen:
One of several pixels is permanently black, one or more pixels are permanently white, one or
more pixels are permanently red, green, blue or another color.
• Clean the LCD screen.
• Cycle power on-off.
• These are pixels that are permanently on or off and is a natural defect that occurs in LCD
technology.
The image has a faulty coloration:
It has a yellow, blue or pink appearance.
Select MENU > PICTURE > Color > Reset Color, and then choose “Yes” in the “Caution” message
box to reset the color settings to the factory defaults.
If the image is still not correct and the OSD also has faulty coloration, this means one of the three
primary colors is missing in the signal input. Now check the signal cable connectors. If any pin is
bent or broken off, please contact your dealer to get necessary support.
No image can be seen:
Is the prompt on the display illuminated in green?
If the LED is illuminated in green and there is a message “Out of Range” on the screen, this means
you are using a display mode that this monitor does not support, please change the setting to one
mode is 1440 x 900 @ 60Hz.
Is the prompt on the display illuminated in orange?
If the LED is illuminated in orange, the power management mode is active. Press any button on
the computer keyboard or move the mouse. If that does not help, check the signal cable
connectors. If any pin is bent or broken off, please contact your dealer to get necessary support.
Is the prompt on the display not illuminated at all?
Check the power supply mains socket, the external power supply and the mains switch.
Troubleshooting
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The image is distorted, flashes or flickers:
resolution, refresh rate and make adjustments based on these instructions.
The image is displaced in one direction:
resolution, refresh rate and make adjustments based on these instructions.
Need more help?
If your problems remain after checking this manual, please contact your place of purchase or
e-mail us at: [email protected]
34
Troubleshooting
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10. Supported PC Timings
Incoming display mode (Input timing)
Horizontal Vertical Pixel
Frequency (KHz) Frequency (Hz) Frequency (MHz)
Resolution
Comment
640 x 350
720 x 400
640 x 480
640 x 480
640 x 480
640 x 480
800 x 600
800 x 600
800 x 600
832 x 624
848 x 480
1024 x 768
1024 x 768
1024 x 768
1024 x 768
1152 x 864
1152 x 870
1152 x 900
1152 x 900
1280 x 720
1280 x 768
1280 x 768
1280 x 960
1280 x 1024
1280 x 1024
1280 x 1024
1280 x 1024
1360 x 768
1440 x 900
1440 x 900
31.47
31.47
31.47
35.00
37.86
37.50
37.88
48.08
46.87
49.72
31.02
48.36
56.48
60.02
60.24
67.50
68.68
61.80
71.81
56.46
47.78
60.29
60.00
64.00
75.83
80.00
81.18
47.71
55.94
70.50
70.08
70.08
60.00
67.00
72.80
75.00
60.32
72.19
75.00
74.55
60.00
60.00
70.10
75.00
74.93
75.00
75.06
66.00
76.14
74.78
59.87
74.89
60.00
60.00
71.53
75.00
76.16
60.01
60.00
75.00
25.17
28.32
25.18
30.24
31.50
31.50
40.00
50.00
49.50
57.29
33.75
65.00
75.00
78.75
80.00
108.00
100.00
94.50
108.00
95.75
79.50
102.25
108.00
108.00
128.00
135.00
135.09
85.50
106.50
136.48
DOS
DOS
DOS
Macintosh
VESA
VESA
VESA
VESA
VESA
Macintosh
VESA
VESA
VESA
VESA
Macintosh
VESA
Macintosh
SUN 66
SUN
VESA
VESA
VESA
VESA
VESA
IBMI
VESA
SPARC2
VESA
VESA
VESA
• Image disruption may occur as a result of signal frequency differences from graphic cards which
do not correspond with the usual standard. This is not, however, an error. You may improve this
situation by altering an automatic setting or by manually changing the phase setting and the pixel
frequency from the “Display” menu.
• To extend the service life of the product, we recommend that you use your computer's power
management function.
Supported PC Timings
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11. Specifications
BenQ FP92W
Model
FP92W
Display type
19.0”, active, TFT
480 mm
Viewable diagonal
Native (maximum) resolution
Colors
1,440 x 900
16.2 million
2
Contrast / Brightness
Response time
700:1 / 300 cd/m
5 ms
Viewing angle (left/right, up/down)
150, 140 (CR=10)
170, 160 (CR=5)
Line frequency
31 - 81 kHz Multi- frequency monitor
Image frequency
Image diagnostics
50 - 76 Hz modes within these parameters
Digital, OSD Technology, i key (automatic image
setting)
Controls
6 buttons and i key.
Contrast, brightness, vert. & hor. image position,
phase, pixel clock, color balance, color palette,
multiple-language OSD, OSD position, OSD lock,
input selection
Functions
Power management
VESA DPMS, EPA
45 Watt
Max. power consumption
Standby power consumption
< 1 Watt
Input signal
PC
RGB analog 0.7 Vpp/75 Ohm positive
Digital: DVI-D (optional)
Synchronization
TTL separate signal connection 15-pin mini D-sub
cable
Temperature (operating)
0 °C - 40 °C
Air humidity (operating)
Certifications
10% - 90%
TCO 03, TÜV/Ergonomics, TÜV/GS, FCC Class
B, ISO 13406-2, VCCI, CB Report, CE, C-Tick,
BSMI, Fimko, GOST, CSA, CCC, MIC
36
Specifications
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Operating voltage
Automatic switched mode power supply,
100-260 V, 50-60 Hz
Dimensions (H x W x D)
Weight
365.6 x 450.2 x 169.9 mm
4.7 kg
Specifications
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