HP NetServer LH 4/LH r
User Guide
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Contents
1 Introduction .................................................................................................. 1
Verifying Contents......................................................................................... 1
HP NetServer LH 4 Installation Procedures............................................... 2
HP NetServer LH 4r Installation Procedures.............................................. 2
HP NetServer LH 4 to LH 4r Conversion Kit .............................................. 2
2 Controls, Ports, and Indicators.................................................................... 4
Front Panel.................................................................................................... 4
Rear Panel Controls, Ports, and Indicators .................................................... 8
Connecting the NetServer to AC Power..................................................... 9
Power-On Tests....................................................................................... 10
3 Removing and Replacing Covers .............................................................. 11
Removing the HP NetServer LH 4 Covers................................................... 11
Bezel....................................................................................................... 11
Cover 1 ................................................................................................... 12
Cover 2 ................................................................................................... 13
Cover 3 ................................................................................................... 13
Replacing the HP NetServer LH 4 Covers ................................................... 13
Removing the HP NetServer LH 4r Covers.................................................. 14
Bezel....................................................................................................... 14
Cover 1 ................................................................................................... 16
Cover 2 ................................................................................................... 16
Cover 3 ................................................................................................... 17
Replacing the HP NetServer LH 4r Covers.................................................. 17
4 Accessory Boards ...................................................................................... 19
The I/O Board.............................................................................................. 19
Installing Accessory Boards......................................................................... 21
5 Installing Additional Memory..................................................................... 25
Installing Additional Memory in the LH 4...................................................... 26
Installing Additional Memory in the LH 4r..................................................... 28
6 Installing Mass Storage Devices................................................................ 33
Supported Mass Storage Devices................................................................ 33
SCSI Addressing..................................................................................... 34
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Contents
Hot-Swap Mass Storage.......................................................................... 35
Installing a Hot-Swap Hard Disk Drive..................................................... 39
Removing a Hot-Swap Hard Disk Drive................................................... 44
Integrated HP NetRAID ............................................................................... 44
7 Installing Additional Power Supplies........................................................ 47
Installing an Additional Power Supply .......................................................... 48
Ventilating Fans........................................................................................... 48
8 Installing the NetServer in an HP Rack System/E or Rack System/U ...... 51
Preparing for Installation.............................................................................. 52
Prevent Rack Tip-Over, Equipment Damage and Injury .......................... 52
Tools Required........................................................................................ 53
Installing the Slides ..................................................................................... 54
Marking the Columns............................................................................... 54
Installing Rack Nuts................................................................................. 55
Installing Bar Nuts ................................................................................... 56
Attaching the Slides................................................................................. 58
Installing the NetServer ............................................................................... 61
Securing the NetServer to the Rack............................................................. 64
9 Connecting the Monitor, Keyboard, Mouse, and UPS.............................. 69
10 Configuring the NetServer ....................................................................... 71
Contents of the NetServer Navigator CD-ROM............................................ 71
Obtaining NetServer Product History........................................................... 71
Readme File................................................................................................ 72
Viewing the Readme File......................................................................... 72
Configuration Assistant and Installation Assistant ........................................ 72
Run Configuration Assistant and Installation Assistant............................. 73
Express Configuration ............................................................................. 73
Custom Configuration.............................................................................. 76
Replicate Configuration........................................................................... 78
HP Management Solutions.......................................................................... 78
TopTools for Servers............................................................................... 79
Integrated Remote Assistant.................................................................... 80
PcANYWHERE-32.................................................................................. 80
NetServer Utilities ................................................................................... 80
User Preferences..................................................................................... 81
Setup Utility............................................................................................. 81
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Contents
Symbios Configuration Utility....................................................................... 83
ISA Non-Plug-and-Play Boards (Optional) ................................................... 84
Reserving Resources for ISA Non-Plug-and-Play Boards ........................ 84
Configuring an ISA Non-Plug-and-Play Board ......................................... 85
11 HP Information Assistant ......................................................................... 89
Using Information Assistant ......................................................................... 89
Getting Help............................................................................................ 89
Finding Information ................................................................................. 89
Copying and Printing Information ............................................................ 90
Installing HP Information Assistant Software................................................ 91
Installing from the CD-ROM .................................................................... 91
12 Troubleshooting....................................................................................... 93
Troubleshooting Tools ................................................................................. 93
DiagTools.................................................................................................... 94
Common Installation Problems.................................................................... 95
Troubleshooting Sequence...................................................................... 96
If the System Does Not Power On........................................................... 97
If the System Powers On, but Fails POST (Power-On Self Test) ............. 98
If the System Passes POST (Power-On Self Test) but Does Not Function98
Error Messages ........................................................................................... 99
POST Error Codes .................................................................................. 99
Appendix A Installing the NetServer in an HP Systems Rack....................102
Preparing for Installation.............................................................................102
Tools Required.......................................................................................103
Installing the Slides ....................................................................................104
Marking the Columns..............................................................................104
Installing Rack Nuts................................................................................105
Installing Bar Nuts ..................................................................................107
Attaching the Slides................................................................................108
Completing the NetServer Installation ........................................................110
Appendix B Specifications...........................................................................111
Environment...............................................................................................111
Weight and Dimensions..........................................................................112
Appendix C Regulatory Information............................................................113
Notice for USA ...........................................................................................113
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Contents
FCC Radio Frequency Emissions Statements ........................................113
CD-ROM ................................................................................................114
Notice for Canada: DOC Requirements......................................................115
Battery ...................................................................................................115
Notice for Finland: Laser Safety Statement ................................................117
Notice for Germany ....................................................................................117
Noise Declaration and Ergonomics.........................................................117
Laser Safety Statement..........................................................................117
Notice for Japan.........................................................................................118
For Products Labeled as Class B............................................................118
For Products Labeled as Class A............................................................119
Power Line Harmonics............................................................................119
Notice for Korea: RFI Statement.................................................................119
Notice for Taiwan: Class A Warning Statement ..........................................120
Mexico: Hardware Warranty Statement ......................................................120
Notice for U.K.: General Approval ..............................................................122
Appendix D Warranty and Software License ..............................................123
Warranty ....................................................................................................123
HP Software Product License Agreement...................................................123
Appendix E Service and Support ................................................................125
Index..............................................................................................................127
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1 Introduction
This User Guide contains information for both the HP NetServer LH 4 (the floor-
standing pedestal configuration) and LH 4r (the rack-optimized configuration).
The NetServer configurations are shown below.
Figure 1-1. NetServer Configurations
Verifying Contents
Unpack and verify the contents of the shipping box against the Contents
Checklist included with your HP NetServer. If anything is missing or damaged,
contact your reseller.
CAUTION
The HP NetServer weighs approximately 120 pounds as
shipped. Do not attempt to lift the NetServer by yourself.
Follow local regulations, and use one person for every 40
pounds of NetServer weight when lifting the NetServer.
Failure to observe this warning could result in serious injury,
or damage to the NetServer.
Store the empty boxes and packing material in a safe place. This is especially
important if you plan to ship the NetServer elsewhere for final installation.
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Chapter 1
Introduction
CAUTION
It is critical to disassemble and rebox all electronic
components before reshipment. Electronic components
(especially hard disk drives) can sustain damage when
shipped in rack enclosures.
HP NetServer LH 4 Installation Procedures
Refer to the HP NetServer LH 4 Installation Road Map for step-by-step
installation instructions.
If you are installing any accessories, refer to the documentation shipped with the
accessory package.
HP NetServer LH 4r Installation Procedures
Refer to the HP NetServer LH 4r Installation Road Map, for step-by-step
installation instructions.
NOTE
The HP NetServer LH 4r Installation Road Map does not
include procedures for installing the system in a rack. Refer to
Chapter 8, "Mounting the HP NetServer LH 4r in a Rack," for
detailed rack installation instructions.
If you are installing any accessories, refer to the documentation shipped with the
accessory package.
You should also review:
•
All documentation that comes with your rack, such as the Rack
Installation Road Map.
•
•
The Rack Cabling Reference for the HP NetServer LH 4r.
The user guide for your mass storage units: for example, the HP Rack
Storage/8 System Installation Guide.
HP NetServer LH 4 to LH 4r Conversion Kit
The HP NetServer LH 4 is a stand-alone pedestal model. If you want to install the
LH 4 in a rack, contact your reseller for information about the HP NetServer LH
4 to LH 4r Conversion Kit. This kit contains all components needed to convert
your HP NetServer LH 4 into a rack-optimized HP NetServer LH 4r.
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2 Controls, Ports, and Indicators
You control the HP NetServer with the Front Panel located on the front of the
NetServer. The NetServer communicates to the network and other devices
through the connectors on the rear panel. This section covers these controls and
communication connectors.
Front Panel
Before installation, familiarize yourself with the HP NetServer’s switches and
indicators. The figure below shows the HP NetServer LH 4’s Front Panel (the HP
NetServer LH 4r is similar, but has no lock).
Figure 2-1. HP NetServer LH 4’s Front Panel
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Chapter 2
Controls, Ports, and Indicators
Table 2-1. Front Panel Switch and Indicator Definitions
Control
Description
Locks system to prevent unauthorized use.
Lock (LH 4 only)
Turns the NetServer on and off. This switch is behind the
protective door on the front panel. Push once to turn on, again to
turn off. (To disconnect the NetServer from AC power, remove
the AC power cord from the power supply cage on the rear.)
DC Power
Switch
and indicator
light
Resets the NetServer from internal ROM. This switch is behind
the protective door on the front panel.
RESET
Locks system keyboard to prevent unauthorized use.
Keyboard lock
and indicator
light
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Chapter 2
Controls, Ports, and Indicators
Reports various types of system status. The buttons below the
screen control these menu functions:
Status screen
Return to a previous selection.
Select a menu item.
Reserved for future use.
Scroll down or up.
NOTE At the time of this printing, the Status LEDs were not enabled. If you register
for the Proactive Notification Service, HP will notify you via e-mail when the
next firmware version is ready to download and use. (See Appendix E,
"Service and Support," for more details.)
Status LEDs
Indicates various types of system status:
Green = Normal operation
Yellow = Abnormal operation
Red
= Problem detected
Table 2-2. Front Panel Menu, as Shown on Status Screen
System Information
Reports system hardware details and software version
numbers.
Field Replaceable Unit
Information
Identifies part and revision numbers for components.
Contrast Adjustment
Use the arrow keys to change the LCD contrast for better
readability.
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Chapter 2
Controls, Ports, and Indicators
Rear Panel Controls, Ports, and Indicators
Refer to Figure 2-2 below to locate features on the NetServer’s rear panel:
•
The Remote Management Port links the NetServer to a console for real-
time diagnosis of system operation.
•
•
•
•
•
•
The Serial B Port is a standard serial port.
The Serial A Port is a standard serial port.
The Parallel Port is a standard parallel port.
The Mouse Port accepts a standard PC mouse.
The Keyboard Port accepts a standard PC keyboard.
The Monitor Port accepts a monitor with up to 1024 x 768 x 256
resolution, with a 60-75Hz video refresh rate. The NetServer contains
1MB of video RAM.
•
The NetServer comes with three 550W power supplies installed: two in
the left rear, and one in the right rear. The optional Redundancy Kit
provides a fourth power supply to install in the right rear. Since the
NetServer only requires three power supplies to run, installing a fourth
power supply prevents service interruptions from a single power supply
failure. With the Redundancy Kit installed a power supply can be
hot-swapped.
•
The Power Connector accepts two standard power cables to connect the
NetServer with the site AC power source.
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Chapter 2
Controls, Ports, and Indicators
Figure 2-2. Rear Panel and Ports
Connecting the NetServer to AC Power
When you connect the NetServer to an AC power source, the server temporarily
draws additional current. This occurs even when the system is in standby mode.
This "inrush current" is much greater than the server’s normal operating needs.
Generally, your external AC power source can handle the inrush current.
If you install several NetServers on one circuit, however, precautions are
necessary. If there is a power failure and power is then restored, all the servers
immediately begin to draw inrush current at the same time. If the circuit breakers
on the incoming power line have insufficient capacity, they may trip and thus
prevent the servers from powering up.
When preparing your site for installation, allow for the additional inrush current.
Follow these circuit breaker recommendations before installing the server at your
site:
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Chapter 2
Controls, Ports, and Indicators
•
•
In North American, use a 20-amp-minimum circuit with one NEMA AB1
class 14B breaker for each 16-amp Power Distribution Unit (PDU).
In Europe:
◊ For a single NetServer in a rack, use a 15-amp-minimum circuit with
one IEC MCB C-type breaker for each 16-amp PDU.
◊ For multiple NetServers in a rack, use a 15-amp-minimum circuit with
one IEC MCB D-type breaker for each 16-amp power distribution
unit.
Each 16-amp PDU can accommodate a maximum of two NetServers.
When the proper power supply is available, connect the NetServer to the AC
power source.
Power-On Tests
The NetServer runs a set of diagnostic tests when it is first connected to a power
source. If the NetServer passes the tests, you will see:
HP NetServer
LH 4
If the NetServer does not pass the tests, you will see:
<error code>
Display now?
Press Enter to view the error message. Write the error message down and refer to
"POST Codes" in Chapter 12, "Troubleshooting."
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3 Removing and Replacing Covers
The NetServer has three removable cover panels:
•
•
•
Cover 1 covers the side where the I/O board is located.
Cover 2 covers the area above the system board assembly.
Cover 3 covers the side where the processor and memory cages are
located.
The following sections describe removing the covers from the LH 4 and LH 4r.
WARNING
Before removing covers, always disconnect the power cords
and unplug telephone cables. Disconnect the power cords to
avoid exposure to high energy levels that may cause burns
when parts are short-circuited by metal objects, such as tools
or jewelry. Disconnect telephone cables to avoid exposure to
shock hazard from telephone ringing voltages.
Note that the power switch does not turn off the standby
power. Disconnect the power cord to turn off standby power.
If the backlight on the LCD display is on, so is standby
power.
CAUTION
Wear a wrist strap and use a static-dissipating work surface
connected to the chassis at all times.
Removing the HP NetServer LH 4 Covers
To remove the covers, first unlock the bezel, using the supplied key, and remove
it from the front of the NetServer.
Bezel
The bezel connects to the front of the NetServer chassis with two snap-in
connectors at the top front of the chassis and two tabs that fit into two slots on the
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Chapter 3
Removing and Replacing Covers
bottom front of the chassis. To remove, pull the bezel forward until it unsnaps,
then lift the bezel forward and upward from the chassis face (see Figure 3-1).
Figure 3-1. Removing the HP NetServer LH 4 Bezel
CAUTION
The NetServer covers are heavy. Support them as you remove
them, and allow room to move them away from the NetServer
and for storage when removed.
Cover 1
Once you have removed the bezel, remove cover 1 by unscrewing the thumbscrew
and then pulling the cover forward to disengage it. Lift it outward and away from
the chassis (see Figure 3-2).
Cover 2
Remove cover 2 by unscrewing the thumbscrew, pulling the cover forward and
then slightly sideways to disengage it. Lift it up and away from the chassis (see
Figure 3-2).
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Chapter 3
Removing and Replacing Covers
Cover 3
Remove cover 3 by unscrewing the thumbscrew and pulling it forward to
disengage it. Lift it outward and away from the chassis (see Figure 3-2).
Figure 3-2. HP NetServer LH 4 Covers
Replacing the HP NetServer LH 4 Covers
CAUTION
Replace all covers before operating this NetServer, even for a
short time. Otherwise, damage to system components may
result due to improper cooling air flow.
Insert the tabs inside the rear of the cover into the slots at the rear of the chassis
and slide the cover toward the rear. Tighten the thumbscrew at the front of the
cover.
Removing the HP NetServer LH 4r Covers
To remove the covers, first remove the bezel from the front of the NetServer.
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Chapter 3
Removing and Replacing Covers
Bezel
The bezel has three clips that mount onto a hinge assembly, which is secured to
the NetServer chassis. To remove the bezel, simply pull it toward you until it
comes free from the NetServer (see Figure 3-3).
Figure 3-3. Removing the HP NetServer LH 4r Bezel
CAUTION
Do not unscrew the NetServer from the rack until you have
extended the anti-tip foot from under the front of the rack.
This anti-tip device must be extended to prevent the rack and
NetServer from tipping over, which could damage the
NetServer and injure people.
If it is secured to the rack, unscrew the NetServer chassis from the rack, as shown
in Figures 3-4 (front) and 3-5 (rear).
Do not unscrew the entire hinge or bracket from the NetServer. Remove only the
outer screws so the hinge and the bracket remain attached to the NetServer
chassis.
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Removing and Replacing Covers
Figure 3-4. Screw and Cover Locations
Remove the two screws that connect the z bracket to the column (see
Figure 3-5).
Two Screws
Fasten
NetServer
to Bracket
Figure 3-5. Removing the Z-Bracket to the NetServer
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Chapter 3
Removing and Replacing Covers
After unsecuring brackets, pull the NetServer forward from the rack until the
lockout device engages with a click.
CAUTION
The NetServer covers are heavy. Support them as you remove
them, and allow room to move them away from the NetServer
and for storage when removed from the NetServer.
Cover 1
Remove cover 1 by unscrewing the thumbscrew and pulling the cover forward to
disengage it. Lift it up and away from the chassis (see Figure 3-6).
Cover 2
Remove cover 2 by supporting it with your hand, then unscrewing the
thumbscrew and pulling the cover forward to disengage it. Lift it away from the
chassis (see Figure 3-6).
Cover 3
Remove cover 3 by supporting it with your hand, then unscrewing the
thumbscrew. Pull the cover forward to disengage it and catch it as it falls away
from the chassis (see Figure 3-6).
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Chapter 3
Removing and Replacing Covers
Figure 3-6. HP NetServer LH 4r Covers
Replacing the HP NetServer LH 4r Covers
CAUTION
Replace all covers before operating this NetServer, even for a
short time. Otherwise, damage to system components may
result due to improper cooling air flow.
Insert the tabs inside the rear of the cover into the slots at the rear of the chassis
and slide the cover toward the rear. Tighten the thumbscrew at the front of the
cover.
Return the NetServer into the rack. Replace the screws removed from the front
and rear.
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4 Accessory Boards
The HP NetServer accepts PCI and ISA accessory boards connected to the I/O
Board. An accessory board can be identified by the offset of the bracket and the
shape of the edge connector (see Figure 4-1).
PCI Board- Left-Side Offset
ISA Board- Right-Side Offset
Figure 4-1. I/O Board with Devices and Bus Structure
The I/O Board
The I/O board is located under cover 1 and is shown in Figure 4-2. The I/O board
contains:
•
•
•
The Remote Management connector, linking the I/O board to the external
connector on the rear panel.
The I/0 Memory slot, which contains cache memory used by the Intel
i960RD I/O processor.
The SE SCSI connector, which services any single-ended SCSI device
installed in the internal (non-hot-swap) trays.
•
•
The PCI Board slots, which are eight connectors that accept PCI boards.
The ISA Board slot, which accepts a single ISA board. This slot is shared
with PCI slot 1. Either slot can be occupied, but not both.
•
The two SCSI connectors, A and B.
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Chapter 4
Accessory Boards
SCSI A has the following characteristics:
•
By default, SCSI channel A is connected to the hot-swap mass
storage cage that was shipped with the NetServer. (For the HP
NetServer LH 4, SCSI A is connected to the right cage; for the HP
NetServer LH 4r, SCSI A is connected to the lower drive cage.
•
By default, the integrated HP NetRAID subsystem is enabled for
SCSI A.
SCSI B has the following characteristics:
•
By default, SCSI channel B is connected to the non-hot-swap
devices. If you install a second hot-swap mass storage cage, you
can connect it to SCSI B. There are two SCSI B connectors: one
SCSI B connector is designed for the single-ended (SE), non-hot-
swap devices; the other SCSI B connector supports Ultra2 (LVD)
drives. The two connectors are on the same SCSI bus, but are
separated electrically by an LVD to SE converter. The slow
devices on SE are not affected by LVD operation. However, SE
devices and LVD devices cannot share a SCSI ID. To resolve a
conflict, change the SCSI address of the non-hot-swap device by
resetting its SCSI address switches.
•
•
•
By default, the integrated HP NetRAID subsystem is disabled for
SCSI B. However, you may enable the integrated HP NetRAID
subsystem on SCSI B.
If you enable HP NetRAID for SCSI B, all non-hot-swap SCSI
devices and all hot-swap drives in the second hot-swap mass
storage cage become part of HP NetRAID.
If you enable HP NetRAID for SCSI B, you cannot use devices
with multiple LUNs (logical units) in the non-hot-swap shelves.
An example of a device with multiple LUNs that you cannot use is
an autoloader tape device. If you want to use a device with
multiple LUNs and you want to enable HP NetRAID for SCSI B,
you must connect the device to a SCSI controller accessory board.
•
If you enable HP NetRAID for SCSI B, and you plan to use a tape
backup device, you must connect the device to a SCSI controller
accessory board.
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Chapter 4
Accessory Boards
NOTE
If you enable NetRAID on only one channel, it is
recommended that you use the default configuration and
enable HP NetRAID on SCSI A. f you enable HP NetRAID on
only one channel, and later want to enable a second channel,
you must follow the instructions in the Integrated HP
NetRAID Controller Configuration Guide in the chapter on
configuring a second channel.
Remote
Management
I/0 Memory
SE SCSI
PCI Board
Slots
ISA Board Slot
SCSI B
SCSI A
Figure 4-2. I/O Board With Devices and Bus Structure
NOTE
For a list of boards HP has tested with the NetServer, see the
Help topic "Tested Parts List" on the HP NetServer Navigator
CD-ROM.
Installing Accessory Boards
Remove cover 1 from the NetServer. (See Chapter 3, "Removing and Replacing
Covers.")
To install accessory boards:
1. Read the documentation included with each accessory board. Follow any
special instructions and installation recommendations. Some boards have
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Chapter 4
Accessory Boards
preferred slot locations. If not, consider the boot order (see Figure 4-3)
when choosing the accessory board socket in which to install the board.
Figure 4-3. Accessory Board PCI and ISA Slots
Boot order for PCI controllers is determined by slot location. The system
searches for a bootable device in the following order:
a. IDE CD-ROM drive with a bootable CD-ROM.
b. Flexible disk drive with a bootable flexible disk.
c. Embedded SCSI controller or HP integrated NetRAID controller.
d. PCI boards in slots in the following order: 8, 7, 6, 5, 4, 3, 2, 1.
This boot order can be changed using the Setup utility (press [F2] during
the boot process).
2. Remove the slot cover for each slot to be used, and store it for future use.
If you are installing any full-length PCI boards, also remove the accessory
board retainer (see Figure 4-4). Push on the tab on the retainer to release
it, and then slide it out of the board guide.
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Chapter 4
Accessory Boards
Accessory Board Guide
Release Tab
Accessory
Board
Retainer
Figure 4-4. Accessory Board Retainer and Guide
3. Install the boards. Insert each board in the desired slot and fasten the
board’s mounting screw at the slot opening at the rear of the chassis.
Connect any required cables to the boards. If you removed the board
retainer, reinstall it.
NOTE
If you install an ISA non-Plug-and-Play board, you must
reserve system resources (some or all of: memory addresses,
I/O addresses, IRQs, and DMA channels) for it. Write down
that information now for reference when you reserve system
resources. See "Configuring the NetServer" for details of using
ISA Plug and Play boards.
4. Replace cover 1. (See Chapter 3, "Removing and Replacing Covers.")
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5 Installing Additional Memory
The two memory boards (Memory A and Memory B) are located on the System
board assembly, beneath the memory cage cover. Both memory boards are
required. Each board has slots for eight DIMMs.
The following rules must be observed when adding memory:
•
•
DIMMs are added four at a time - two per memory card. The memory
cards must be balanced.
DIMMs are installed in banks, 1 through 4.
J1 and J2 of Memory A and B are bank 1
J3 and J4 of Memory A and B are bank 2
J5 and J6 of Memory A and B are bank 3
J7 and J8 of Memory A and B are bank 4
•
•
DIMMs must be 64 or 256 Mbytes, EDO buffered TSOP 50 ns.
DIMM types cannot be mixed in a bank.
Figure 5-1. System Board
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Chapter 5
Installing Additional Memory
NOTE
Use only HP DIMMs listed in HP Information Assistant or HP
Order Assistant.
Installing Additional Memory in the LH 4
1. Turn OFF the NetServer and remove all cables from the rear of the
NetServer. Pull both power plugs out.
2. Remove cover 3 and the bezel (see Chapter 3, "Removing and Replacing
Covers").
3. Loosen the memory cage screw, and swing the cover open (see Figure 5-
2).
Figure 5-2. Memory Cage
4. Unseat each memory board with the release clips, and remove the two
boards (see Figure 5-3).
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Chapter 5
Installing Additional Memory
Figure 5-3. Removing Memory Boards
5. At your work station make sure you are protected from static electricity.
Install the DIMMs (see Figure 5-4):
a. Remove a DIMM from its container, handling the module by its edges.
Lay it on an anti-static surface.
b. Choose the socket into which you will install a DIMM. DIMMs are
installed four at time: two per board. DIMMs must be TSOP 50 ns 64
or 256 Mbytes, with no size mixing per bank. DIMMs are installed
starting at J1 and proceed to J8.
c. Spread the two latches on the socket outward.
d. Align the notches on the DIMM with the keys on the socket.
e. Holding the DIMM at 90 degrees to the system board, press the DIMM
fully into the socket until the latches close. If the clips do not close, the
DIMM is not inserted correctly.
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Chapter 5
Installing Additional Memory
Figure 5-4. Inserting DIMM Into Memory Board
6. Repeat step 5 to install all of the DIMMs for your memory configuration.
7. Reinstall the memory boards. Memory A and Memory B need to be
identical, so they are interchangeable in their sockets.
8. Close the memory cage cover and tighten the screw.
9. Replace the cover.
10. Restore electrical connections.
Installing Additional Memory in the LH 4r
NOTE
How to change the memory in a racked NetServer depends on
how high (or low) in the rack it is mounted. If there is room
underneath the extended NetServer to reach up from below
into the memory cage, the System board assembly can remain
inside the NetServer. These instructions assume you need to
remove the System board assembly.
If you can reach the memory cage, proceed as for the LH 4.
1. Turn OFF the NetServer and remove all cables from the rear of the
NetServer. Pull both power plugs out.
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Chapter 5
Installing Additional Memory
2. Remove cover 2 (see Chapter 3, "Removing and Replacing Covers").
3. Remove the four screws holding the System board assembly secure on top.
Remove the system board assembly by raising the retaining latches to
disengage it from the socket, then pull it out until it clears the chassis
guides (see Figure 5-5). Set the system board assembly down on a work
surface, metal plate side down.
Figure 5-5. Removing System Board from LH 4r
4. Loosen the memory cage screw, and remove the cover by sliding it slightly
up to unlock it.
5. Unseat each memory board with the release clips, and remove the two
boards (see Figure 5-6).
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Installing Additional Memory
Figure 5-6. Removing Memory Boards
6. At your work station make sure you are protected from static electricity,
install the DIMMs (see Figure 5-4):
a. Remove a DIMM from its container, handling the module by its edges.
Lay it on an anti-static surface.
b. Choose the socket into which you will install a DIMM. DIMMs are
installed four at time: two per board. DIMMs must be TSOP 50 ns, 64
or 256 Mbytes, with no size mixing per bank. DIMMs are installed
starting at J1 and proceed to J8.
c. Spread the two latches on the socket outward.
d. Align the notches on the DIMM with the keys on the socket.
e. Holding the DIMM at 90 degrees to the system board, press the DIMM
fully into the socket until the latches close. If the clips do not close, the
DIMM is not inserted correctly.
7. Repeat step 6 to install all of the DIMMs for your memory configuration.
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Chapter 5
Installing Additional Memory
8. Reinstall the memory boards. Memory A and Memory B need to be
identical, so they are interchangeable in their sockets.
9. Close the memory cage cover and tighten the screw.
10. Carefully reinsert the System board assembly into its guides, and reseat it
into its socket by returning the retain clips flat.
11. Reconnect cables and power cords to the of the NetServer.
12. Replace the cover 2 (see Chapter 3, "Removing and Replacing Covers")
and return the NetServer into the rack.
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6 Installing Mass Storage Devices
The NetServer chassis has space for two hot-swap mass storage shelves, and is
shipped with a single hot-swap mass storage cage. If you need more storage than
your configuration allows, you can purchase the HP NetServer Mass Storage
Upgrade Kit to obtain a second hot-swap mass storage cage. Like the primary
cage, the secondary cage can hold up to six low-profile Ultra2 hot-swap hard disk
drives.
There are two empty shelves in the non-hot-swap shelf area. These shelves can be
used to install 3.5-inch or 5.25-inch SE SCSI mass storage devices, LUN tape
drives, or other HP-tested accessories.
Supported Mass Storage Devices
NOTE
Do not mix high voltage differential (HVD) driver and
receiver devices with with SE, LVD, or multimode driver and
receiver devices on the same SCSI bus. I/O circuits used by
devices with SE, LVD (Ultra2) or multimode drivers and
receivers do not operate at HVD levels and should never be
exposed to HVD environments. If you mix SCSI SE and SCSI
LVD (Ultra2) devices, system performance will be adversely
affected. For best performance, use only LVD devices.
The NetServer supports two classes of mass storage devices: SCSI devices
installed in the two non-hot-swap shelves next to the CD-ROM player and the
flexible disk drive, and the Ultra2 SCSI hot-swap hard disk drives installed in the
hot-swap mass storage cage. If you need additional mass storage capacity, you
can order a second hot-swap mass storage cage. Use only high-performance
Ultra2 hot-swap drives in the hot-swap mass storage cage.
You can add any standard (non-Ultra2) wide, single-ended SCSI device in the
two non-hot-swap shelves, such as removable hard disk drives or tape backups.
Use the SE connector on the provided cable.
For the latest list of HP-tested products, refer to the "Tested Products List" Help
topic on the HP NetServer Navigator CD-ROM.
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Chapter 6
Installing Mass Storage Devices
Table 6-1. Supported SCSI Devices
Location
Drive Types
Hot-Swap Mass
Storage Shelves
4.2, 9.1, or 18.2 GB Ultra2 7200 rpm or 10K rpm
drives (up to 35W power consumption)
Non-Hot-Swap Mass
Storage Shelves
4.2 or 9.1 GB Ultra Wide or Single-Ended
SCSI Drives, 7200 rpm
DAT backup systems or Tape Drives (DLT, DDS,
autoloader)
SCSI Addressing
NOTE
Do not set up any devices with SCSI address 7. This address is
reserved for the SCSI controller.
Hot Swap Drive Cage Addresses
The HP NetServer comes with a single hot-swap mass storage cage installed. In
the HP NetServer LH 4, the cage is on the lower right front. In the HP NetServer
LH 4r, the cage is at the lower left front.
The SCSI addressing scheme associated with the hot-swap mass storage cage
begins with SCSI address 0, and continues with addresses 1, 2, 3, 8, and 9.
You can install a second hot-swap mass storage cage. Addresses in the second
cage are independent of the drive addresses in the primary cage. Do not install a
narrow SCSI drive in any hot-swap mass storage shelves with an address higher
than 6. Narrow SCSI is limited to SCSI addresses 0 - 7, and the NetServer will
not be able to communicate with it.
Other SCSI Device Addresses
SCSI devices installed in the two non-hot-swap shelves next to the flexible drive
and CD-ROM drive are attached to the SE SCSI connection, and must use a
SCSI address that does not conflict with the SCSI addresses used by drives in
hot-swap mass storage shelves. Do not install a narrow SCSI drive in any
location with an address higher than 6. Narrow SCSI is limited to SCSI
addresses 0 - 7, and the NetServer will not be able to communicate with it.
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Chapter 6
Installing Mass Storage Devices
Hot-Swap Mass Storage
The Ultra2 SCSI hot-swap hard disk drives for mass storage come in two heights:
the 1-inch low-profile drive and the 1.6-inch half-height drive.
The Ultra2 drives are LVD (low voltage differential) drives, which allow the
integration of the differential drivers and receivers into SCSI drive controllers.
Ultra2 technology provides increased signal quality and ensures the same data
integrity as the previous high voltage differential designs at a reduced cost. With
the low voltage design, the SCSI bus cable can extend up to 12 meters.
CAUTION
Do not mix devices with high voltage differential (HVD)
drivers and receivers and devices with SE, Ultra2 or
multimode drivers and receivers on the same SCSI bus. I/O
circuits used by devices with SE, Ultra2 or multimode drivers
and receivers do not operate at HVD levels and should never
be exposed to HVD environments. If you mix SCSI SE and
SCSI Ultra2 devices, system performance will be adversely
affected. For best performance, use only Ultra2 devices.
Each Ultra2 disk drive module has two LED apertures: one for power status and
one for activity status. Light pipes on the module transmit light to these apertures
from LEDs on the inside rear of the hot-swap mass storage cage. The display
meanings are described in Table 6-2.
Table 6-2. Hard Disk Drive LED Indications
Power Status LED
Activity Status LED
Off: Disk not present, or not
Off: No disk activity
connected to the cage
Green (solid): Disk present
Green (flashing): Accessing disk
Green (Solid for more than one minute):
Disk spinning up, or "hung"
Amber (flashing): Disk failure predicted
Red (solid): Disk failed
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Installing Mass Storage Devices
Filler Panels
When you have fewer drives than the hot-swap mass storage cage supports, a
1-inch filler panel must be inserted in each empty disk location. Filler panels
ensure that drive cage has the proper ventilation and air flow. Remove the filler
panel when you insert a new drive.
CAUTION
The filler panels serve an important purpose by helping the
internal components ventilate and preventing excessive
electromagnetic radiation. If these fillers are left out of the
drive shelves, thermal damage and/or excessive EMI could
occur.
Drive Spacers
When your drive cage holds a mix of 1-inch and 1.6-inch drives, you may need to
add 0.5-inch drive spacers. The drive spacer fills the gap between adjacent drives
or between a drive and a filler panel. Disk spacers can be mounted on 1-inch
low-profile drives or 1.6-inch half-height drives, so a drive spacer and low-
profile drive are the same size as a half-height drive, and a drive spacer and a
half-height drive are as large as two low-profile drives.
CAUTION
The drive spacers serve an important purpose by helping the
internal components ventilate and preventing excessive
electromagnetic radiation. If these drive spacers are left out of
the drive shelves, thermal damage and/or excessive EMI
could occur.
Configurations
Figure 6-1 shows the supported configurations of SCSI hot-swap hard disk drives
in both versions of the NetServer. The arrows indicate the order that you insert
hard disk drives.
These configurations may use filler panels and drive spacers to close up the front
of the hot-swap mass storage cage. If there are gaps in the cage, the drives may
not receive the proper ventilation and could suffer thermal damage.
•
If you have an HP NetServer LH 4, add hard disk drives starting from the
bottom of the hot-swap mass storage cage. If you are using one or more
filler panels, insert them at the top of the cage.
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Chapter 6
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•
If you have an HP NetServer LH 4r, add hard disk drives starting from the
left. If you are using one or more filler panels, insert them on the right
side of the drive cage.
NOTE
Do not install a narrow SCSI drive in any location with a
SCSI address greater than 6. Narrow SCSI is limited to SCSI
addresses 0 - 6, and the NetServer will not be able to
communicate with a narrow SCSI drive.
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Figure 6-1. Hot-Swap Drive Configurations
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Chapter 6
Installing Mass Storage Devices
Installing a Hot-Swap Hard Disk Drive
CAUTION
Protect the drive from static electricity by leaving it in its
anti-static bag until you are ready to install it. Before
handling the drive, touch any unpainted metal surface to
discharge static electricity. When you remove the drive from
the anti-static bag, handle it only by the frame.
Do not touch the electrical components. Place the drive on
the anti-static bag whenever you set it down.
Hard disk drives are very susceptible to mechanical shock and
can be damaged by a drop as short as one-quarter of an inch.
Take care when unpacking and handling the drive. If the
drop would crack an egg, it will damage the drive.
1. If there is a filler panel in the hot-swap mass storage location, remove the
filler as follows:
• Press the locking latch.
• Pull the filler panel straight out (see Figure 6-2).
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Chapter 6
Installing Mass Storage Devices
Figure 6-2. Removing a Mass Storage Filler Panel
2. Drive spacers attach to the disk drive module with four small feet. If you
need to remove a drive spacer from the adjacent disk drive module,
remove it as follows:
•
•
•
Slide the drive spacer back, a fraction of an inch away from your body.
Tilt up the front of the drive spacer to disengage the front two feet.
Pull the drive spacer forward slightly to disengage the back two feet
and lift (see Figure 6-3).
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Installing Mass Storage Devices
Drive Spacer
Figure 6-3. Removing the Drive Spacer
3. On the drive, press the locking latch in and pull the ejector handle out as
far as it can go, as shown in Figure 6-4.
CAUTION
Be careful when you open the ejector handle. Extreme force
can snap off the handle.
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Chapter 6
Installing Mass Storage Devices
Locking tab retracts
when the ejector
handle is open
Light Pipes
(fragile)
Ejector Handle
Locking Latch
Figure 6-4. Readying Drive for Installation
4. Slide the drive slowly into the location until it stops (see Figures 6-5
and 6-6).
CAUTION
Be careful not to damage the light pipes as you insert the
drive. They are very fragile.
You must insert the drive slowly and gently. If the drive is
inserted too quickly when the system is on, in-rush current
can cause the power supply to shut down.
5. Press the ejector handle in until you feel the latch click into place. Closing
the ejector handle engages the drive with the electrical connector in the
hot-swap mass storage cage and seats the drive. If the drive is unseated in
the cage after closing the ejector handle, the handle was probably not
pulled out far enough, and the locking latch failed to engage the hot-swap
mass storage cage. Repeat the procedure from step 3.
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Chapter 6
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Make sure the ejector handle
is open when you insert the drive
Figure 6-5. Installing a Drive in the HP NetServer LH 4
Make sure the ejector handle
is open when you insert the drive
Figure 6-6. Installing a Drive in the HP NetServer LH 4r
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Removing a Hot-Swap Hard Disk Drive
CAUTION
You must remove the drive slowly to ensure that the drive
heads are parked prior to removal. Be sure to follow these
instructions carefully to prevent handling damage, such as
head slaps or head actuator unlocking.
1. To unlock the drive, push the locking latch in and then pull the ejector
handle toward you.
2. Gently pull the drive out about an inch to disengage the power connection.
3. Wait about 30 seconds for the drive to stop spinning and the drive heads
to park.
4. Use your hand to support the bottom of the drive. Slowly pull the drive
straight out. Do not allow the drive to fall.
5. If you are removing the drive from an HP NetServer LH 4r, turn the drive
slowly to its horizontal storage orientation.
6. Place the drive in an electrostatic protected container. Do not stack drives.
Integrated HP NetRAID
The HP NetServer contains an integrated HP NetRAID controller, which puts the
power of the HP NetRAID series of DACs (disk array controllers) in the
NetServer with no additional hardware.
HP NetRAID technology lets you link multiple hard disk drives together and
write data across them as if they were one large drive. With the integrated HP
NetRAID controller, you can configure your linked drives into a RAID
(Redundant Array of Independent Disks) subsystem.
Refer to the Integrated HP NetRAID Controller Configuration Guide for
complete information. You can also find the guide on the following HP website:
http://www.hp.com/
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7 Installing Additional Power Supplies
The NetServer is shipped with two power supply cages. One power supply cage
contains two power supplies, and one power supply cage contains one power
supply, with the empty half covered with a protective panel. The NetServer
operates with just three power supplies; adding an additional power supply makes
continuous operation possible if a power supply fails.
Figure 7-1. Power Supplies and Optional Power Supply Bay
If you desire an additional power supply for redundancy, you can purchase the
HP NetServer Power Supply Upgrade Kit.
Installing an Additional Power Supply
Refer to the HP Power Supply Upgrade Kit Installation Guide for instructions on
how to install additional power supplies.
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Chapter 7
Installing Additional Power Supplies
Ventilating Fans
HP NetServer fans are placed to ventilate and cool internal components. The LH
4 and LH 4r use a redundant fan assembly with two fans that mount directly in
front of the fans cooling the power supplies. In general, if any one fan fails, the
NetServer will continue to operate, but if two fans fail, thermal shutdown will
occur.
CAUTION
The NetServer must have its covers in place for proper
cooling. If you open the NetServer while it is operating, do
not run it for more than three minutes.
Do not run the NetServer for more than two minutes without
at least one working fan in the fan assembly mounted
immediately behind the power supplies or in the exhaust fan
assembly. Failure to observe these precautions may result in
thermal damage to the NetServer.
Servicers can hot-swap any fan except the processor fan. If
this fan fails, or if the metal baffle is removed, thermal
damage to the NetServer can occur.
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8 Installing the NetServer in an HP
Rack System/E or Rack System/U
This chapter lists the steps required to install the rack-optimized HP NetServer
LH 4r (see Figure 8-1) in an HP Rack System/E/U.
NOTE
The pedestal mounted HP NetServer LH 4 cannot be rack
installed without a conversion kit. Contact your HP reseller for
information about the HP NetServer LH 4 to LH 4r
Conversion Kit.
Figure 8-1. NetServer Configurations
Steps for installing the NetServer in an HP Systems rack are listed in Appendix
A, "Installing the NetServer in an HP Systems Rack."
If you are mounting the NetServer in a non-HP rack, refer to the separate rack
mounting guide for third party racks. It is packed in the accessories tray in the
HP NetServer’s shipping box.
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Chapter 8
Installing the NetServer in an HP Rack System/E or Rack System/U
Preparing for Installation
You should plan the placement of your HP NetServer LH 4r and other rack
components before proceeding with installation. Proper placement is vital for
both safety and operating efficiency. For more details, see the HP NetServer Rack
Installation Road Map and the HP Rack System/E User Manual or the HP Rack
System/U User Manual.
STOP!
Read the HP NetServer Rack Installation Roadmap before
installing the HP NetServer LH 4r. The roadmap contains
important information you need to know for installing
components in the rack.
HP Rack Assistant can be used to plan the rack configuration. HP Rack Assistant
can be downloaded from the following web site:
http://www.hp.com/
The rack-optimized HP NetServer LH 4r fits into 19-inch-wide EIA (Electrical
Industry Association) racks. Vertical space in the rack is measured in standard
EIA units. One EIA unit is 1.75 inches (44.45 mm). The HP NetServer LH 4r
requires 8 EIA units of space.
Prevent Rack Tip-Over, Equipment Damage and Injury
WARNING
To prevent the rack from tipping over, extend the anti-tip
foot from under the front of the enclosure prior to
mounting any components. Also lower the leveler feet at the
four corners of the rack to improve stability and prevent the
rack from rolling away as devices are inserted into their rack
mounts. Failure to use the anti-tip foot and leveler feet could
result in serious injury.
CAUTION
The HP NetServer LH 4r weighs up to 160 pounds (73 kg.)
when fully loaded. Take out power supplies and hot-swap
hard disk drives before lifting the NetServer into the rack.
Use two people when moving the NetServer or lifting it into
the rack.
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Chapter 8
Installing the NetServer in an HP Rack System/E or Rack System/U
The hardware used in this installation is shown in Figure 8-2.
Figure 8-2. Identifying Installation Hardware
Tools Required
The following tools are required to install the NetServer:
•
•
•
•
•
T15 TORX driver
T25 TORX driver
Phillips head screwdriver
Hewlett-Packard NetServer LH 4r Rack Template
Tape or a marker pen to mark mounting locations
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Chapter 8
Installing the NetServer in an HP Rack System/E or Rack System/U
Installing the Slides
The following steps and illustrations describe how to install slides for mounting a
NetServer.
Marking the Columns
Hole position for rack nuts and bar nuts need to be determined. Mark the
mounting location of the NetServer and mounting holes on each column of the
rack. Mark the mounting holes on each column of the rack as described below.
NOTE
The EIA unit marks are stamped in the sheet metal of the
columns. Use the rack template to mark the correct holes for
mounting (on all four columns).
Marking Front Columns
Mark the slide mounting holes on the front columns.
1. Mark the base line (bottom) of the NetServer at an EIA unit mark on the
column.
2. Hold the bottom of the rack template at the base line. Mark the top of
NetServer (8 EIA units counted up from the base line).
3. Mark the slide screw mounting holes (holes 20 and 22 counted up from
the base line).
4. Mark the second front column by repeating steps 1 through 3.
Marking Rear Columns
Mark the slide mounting holes on the inside faces of the rear columns.
1. Mark the base line (bottom) of the NetServer at an EIA unit mark on the
column.
2. Hold the bottom of the rack template at the base line. Mark the top of
NetServer (8 EIA units counted up from the base line).
3. Mark the slide mounting hole (hole 21 counted up from the base line).
4. Repeat steps 1 through 3 and mark the second rear column.
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Chapter 8
Installing the NetServer in an HP Rack System/E or Rack System/U
Installing Rack Nuts
Rack nuts are installed on the front columns to secure the bezel latch and hinge.
Use the rack template to locate the mounting holes (see Figure 8-3).
Rack nuts are installed on the rear columns to secure the z-bracket, which is
secured to the NetServer. Use the rack template to locate the mounting holes.
1. Install the bezel latch rack nuts on the right front column (holes 11 and
15 counted up from the base line).
2. Install the bezel hinge rack nuts on the left front column (holes 6 and 19
counted up from the base line).
3. Install the z-bracket rack nuts on the right rear column (holes 9 and 13
counted up from the base line).
Install rack nuts at
holes 9 and 13 up
from base line
Top is
8 EIA
Install rack nuts at
units from
holes 11 and 15 up
base line
from base line
Template
Install rack nuts at
holes 6 and 19 up
from base line
Base line
Figure 8-3. Marking the Columns for Rack Nuts
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Chapter 8
Installing the NetServer in an HP Rack System/E or Rack System/U
Installing Bar Nuts
The "bar nut" is a two-hole metal bar used to secure the mounting flanges of the
slide to the rack columns.
All four mounting brackets on the slides attach behind the outside faces of the
columns, using bar nuts. Use the template (or if you no longer have it, count) and
mark the 20th and 22nd holes up from base line on each column. These holes
correspond to the bottom hole of the eighth EIA unit (and the middle hole of the
7th EIA unit) above base line (see Figure 8-4).
Figure 8-4. Marking the Rack Columns for Bar Nuts
The bar nut is placed behind the outside face of the column, at the correct height
as determined with the template, or by counting. Two screws are inserted through
the correct holes on the front columns. Start (but do not tighten) both screws in
the bar nut (see Figure 8-5).
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Chapter 8
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Figure 8-5. How to Attach Bar Nuts
The slots in the mounting flange allow you to insert the flange in place behind
the outside face but in front of the bar nut.
Hold the bar nut behind the outside face of the column at the slide screw holes
marked earlier. Start (but do not tighten) two screws through the face of the bar
nut. Install the bar nuts on all four rack columns.
The mounting flanges are then positioned behind the column face, but in front of
the bar nuts.
Attaching the Slides
The slides have mounting flanges at each end (see Figure 8-6). The mounting
flange is inserted between the column and the bar nut.
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Chapter 8
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Figure 8-6. Positioning the Slides
NOTE
The slide members cannot be removed.
1. Hold the slide so the slide members extend out the front of the rack.
2. Insert the slide front and rear mounting flanges between the column and
bar nuts. Press the slide firmly against each rack column (see Figure 8-7).
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Chapter 8
Installing the NetServer in an HP Rack System/E or Rack System/U
Figure 8-7. Securing Slide to the Rack Column
3. Tighten both screws into the mounting flanges of each end of each slide.
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Chapter 8
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Installing the NetServer
The following steps require lifting the NetServer and securing it to the slides
installed in the rack.
WARNING
Extend the anti-tip foot from the front of the rack and lower
all leveler feet to stabilize the rack before mounting rack
components. Failure to use the anti-tip foot and leveler feet
could result in serious injury.
1. Lower the four rack leveler feet to the floor, lifting the rack off the rack
wheels (see Figure 8-8).
2. Fully extend the anti-tip foot from the front of the rack.
Figure 8-8. Preparing the Rack for NetServer Installation
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Chapter 8
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3. Extend the slides until you hear a click, indicating they are locked. Note
that slides do not come apart.
4. Remove power supplies and hard disk drives from the server to reduce the
total weight to be lifted.
WARNING
Two people are required to move or lift the NetServer. The
HP NetServer LH 4r weighs up to 176 pounds (80 kg.) when
fully loaded.
5. Lift the NetServer by the handles until the handles are above the extended
slide members (see Figure 8-9).
6. Move the NetServer toward the rack, between the slide members, until all
four NetServer handles are over the slide members. The NetServer must
be slid onto the slides through the handles. You cannot lower it onto the
slides.
Figure 8-9. Mounting the NetServer on the Slides
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Chapter 8
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7. Rest the NetServer handles on the slides and then line up the mounting
holes in the NetServer chassis with the screw holes in the slides (see
Figure 8-10).
8. Insert three screws through each slide member into the NetServer.
Tighten all screws securely.
Figure 8-10. Securing the NetServer to the Slides
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Chapter 8
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9. Remove two screws from each handle and remove the all handles (see
Figure 8-11). Save the handles and screws for future removal and
reshipping of the NetServer.
Figure 8-11. Removing Mounting Handles
Securing the NetServer to the Rack
The following steps secure the NetServer to the rack and install the front bezel.
1. Attach the bezel hinge to the NetServer with three screws through the
right edge of the bezel hinge and into the left front of the NetServer (see
Figure 8-12).
2. Attach the bezel latch to the right side of the NetServer with two screws.
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Chapter 8
Installing the NetServer in an HP Rack System/E or Rack System/U
3. Depress the slide lockout latches, and push the NetServer completely into
the rack (see Figure 8-12).
Figure 8-12. Slide Lockout Releases, Bezel Latch, and Bezel Hinge
4. Install two screws through the bezel hinge into the rack nuts on the left
column (see Figure 8-13).
5. Install two screws through the bezel latch into the rack nuts on the right
column (see Figure 8-13).
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Figure 8-13. Securing the NetServer to the Rack
6. Snap the bezel on the bezel hinge and close the bezel on the bezel latch.
The bezel swings open to access the NetServer internal mass storage cage
(see Figure 8-14).
Figure 8-14. Installing the Bezel
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7. Attach the z-brackets to the rear columns with two Torx screws, using the
T25 Torx driver. Fasten the bracket to the NetServer with two Torx
screws (see Figure 8-15).
8. Slide the anti-tip foot into the rack.
9. Return to the HP NetServer Rack Installation Roadmap to complete the
rack installation.
Figure 8-15. Attaching the z-brackets to the NetServer and Rear Columns
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9 Connecting the Monitor, Keyboard,
Mouse, and UPS
Connect the monitor, keyboard, and mouse cables and the AC power cord to the
appropriate connectors on the rear of the chassis.
Figure 9-1. Rear View of LH 4/LH 4r
If you have an uninterruptible power supply (UPS), refer to the instructions
supplied with it. Install and turn on the UPS.
NOTE
If you have installed your HP NetServer LH 4r into a rack,
refer to the Rack Cabling Reference for the HP NetServer LH
4/ LH 4r for instructions on how to cable the NetServer to
external connections.
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Connecting the Monitor, Keyboard, Mouse, and UPS
The HP NetServer performs a diagnostic test when it is connected to an external
power source, and then performs another test when the power switch is turned
on. If an error condition occurs, note any error code appearing on the front panel,
then refer to the troubleshooting section in Chapter 12.
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10 Configuring the NetServer
The HP NetServer Navigator CD-ROM is shipped with your NetServer. You will
use this CD-ROM to configure your NetServer.
Contents of the NetServer Navigator CD-ROM
The Main Menu of HP Navigator directs you to modules where you can perform
configuration tasks or access online system documentation. The menu buttons for
these modules are as follows:
•
•
•
•
•
Readme File
Configuration Assistant and Installation Assistant
HP Management Solutions
NetServer Utilities
User Preferences
Before the HP Navigator Main Menu is displayed, you may be prompted to set
the language and the time and date. You can also set the language that the BIOS
displays.
The following is a description of the contents of the HP NetServer Navigator
CD-ROM, as accessed from the Main Menu.
Obtaining NetServer Product History
When the NetServer is connected to its monitor, keyboard, and power supply, you
are ready to begin installation and configuration. As you configure the NetServer
for use, it is important to have the very latest configuration information. This will
inform you of any applicable compatibility issues, and provide you an up-to-date
list of HP-tested peripherals and accessories. Refer to the "Tested Products List"
on the HP NetServer Navigator CD-ROM.
You should also be familiar with HP DiagTools (on the HP NetServer Navigator
CD-ROM) and Information Assistant (on the HP NetServer Online
Documentation CD-ROM) to help you configure the NetServer.
Follow the instructions in your HP NetServer LH 4 (or LH 4r) Installation Road
Map to complete these steps.
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Readme File
This file includes the most recent information that was not available at the time
that the installation documentation was printed. It is important to check this file
before proceeding with the installation.
Viewing the Readme File
1. Press the power-on button. Press the CD-ROM drive eject button. Place
the HP NetServer Navigator CD-ROM in the drive, and press the eject
button again to close the drive. Turn the power off, wait 10 seconds, and
turn the power on again. If the system fails to boot, follow the diagnostic
instructions on the screen.
2. Go to the HP Navigator Main Menu. If the language needs to be changed,
select User Preferences and the language you want. You can also change
the language of the BIOS when prompted.
3. Select Readme File. The Readme file contains the latest information to
help you install your HP NetServer. Read it carefully before beginning
your installation.
Configuration Assistant and Installation Assistant
HP Configuration Assistant guides you through the steps necessary to configure
the NetServer. Three methods of configuration are available: Express, Custom,
and Replicate.
HP Installation Assistant guides you through the NOS installation and configures
the NOS with the appropriate drivers for the HP-bundled configuration.
Before you run Configuration Assistant and Installation Assistant, you may need
to run the Symbios Configuration utility and the Setup utility to do the following:
•
•
If you need to verify or modify SCSI host adapter settings, or if you need
to low-level format SCSI disks or verify SCSI disk media, run the
Symbios Configuration utility. Refer to "Run Symbios Configuration
utility" later in this chapter.
If you need to change the system defaults for enabling/disabling the
integrated HP NetRAID channels, run the Setup utility. Refer to "Setup"
later in this chapter.
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•
If you have installed an ISA non-Plug-and-Play accessory board, you must
reserve system resources for it. Refer to the "Configuring an ISA Non-
Plug-and-Play Board" later in this chapter.
Run Configuration Assistant and Installation Assistant
Insert the HP NetServer Navigator CD-ROM into the CD-ROM drive. Turn the
power off, wait 10 seconds, and turn the power on again. If the system fails to
start, follow the instructions on the screen.
1. When HP NetServer Navigator starts, you may need to set the language,
time, and date. Follow the onscreen instructions. You can also change the
language of the BIOS when prompted.
2. Go to the HP NetServer Navigator Main Menu and select "Configuration
Assistant and Installation Assistant."
3. Follow the onscreen instructions in Configuration Assistant to continue
your NetServer installation.
Express Configuration
Express configuration is the preferred method to configure your NetServer, since
it leads you through the configuration process in sequence and offers you default
selections. Express configuration includes the following steps:
•
Select NOS: You will be asked to select the NOS and version that you
plan to install.
•
Select NOS Installation Mode: For certain versions of Novell NetWare /
IntranetWare and Microsoft Windows NT Server, you will be asked:
Would you like to use HP’s automated mode of NOS
installation?
◊ Select Yes for automated NOS installation, which will guide you
through the NOS installation, set up the hard disk drive, and configure
your NOS with appropriate drivers for HP-bundled configurations.
Perform an automated NOS installation for first-time installation of
Novell NetWare / IntranetWare or Microsoft Windows NT Server on a
factory-configured NetServer, or one to which you have added a
Network Interface card listed on HP’s Tested Products List (TPL). This
installation also loads the Local Support Tool onto Windows NT or
NetWare systems. The Local Support Tool is a stand-alone support
tool accessed directly from the NetServer. It gives you information to
help you manage the NetServer.
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◊ Select No for manual NOS installation. Perform a manual NOS
installation if you are installing a NOS other than certain versions of
Novell NetWare / IntranetWare or Microsoft Windows NT Server, or
if you have replaced any HP components with non-HP components
other than Network Interface cards on the TPL.
•
•
Configure Mass Storage: The HP NetServer is shipped with the hot-swap
drive unconfigured. If you are using integrated NetRAID on one or two
channels, run HP NetRAID Assistant to configure one or more RAID
logical drives. Select "Execute" on the Configure Disk Array screen to
start the HP NetRAID Assistant. For more information, refer to the
Integrated HP NetRAID Controller Configuration Guide.
Install NOS:
◊ Automated NOS Installation: For certain versions of Novell NetWare /
IntranetWare or Microsoft Windows NT Server, Configuration
Assistant partitions and formats the hard disk drive, and Installation
Assistant guides you through the NOS installation and configures the
NOS with the appropriate drivers for the HP-bundled configuration
and for Network Interface Cards on HP’s TPL.
◊ Manual NOS Installation: Before you perform a manual NOS
installation, you must p rint instructions and manually create NOS-
specific drivers diskettes, as follows:
◊ Create Drivers Diskette(s): On the Create Drivers Diskette(s)
screen, select "Create Drivers Diskette(s)" to create one or more
customized diskettes containing HP drivers and configuration files
to use when you install the NOS.
◊ Print and Read Instructions: On the Show NOS Installation
Instructions screen, select "Save to Disk" to copy the Network
Operating System Installation Instructions to disk. Print out the
instructions and then follow them to manually install the NOS.
•
Update System BIOS: This step appears if Configuration Assistant detects
that a newer version of the BIOS is available on the HP NetServer
Navigator CD-ROM. You must update your BIOS to the new version if
you want to continue in Express mode. You can also update the language
that the BIOS displays.
•
Configure ISA Non-Plug-and-Play Board: If you have installed an ISA
non-Plug-and-Play board, and you have not reserved system resources for
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it, select Configure Non-PnP board on the information window that
pops up.
•
•
View Configuration Advisories: Read the configuration advisories, and
print them if necessary. You can change your hardware at this time to
conform to the advisories.
Configure Remote Management: This utility configures the Integrated
Remote Management device for remote management. It enables remote,
dial-up server management. To configure Integrated Remote Assistant,
select Configure Remote Management on the Configure Remote
Management screen.
•
Show System Information: Use this screen to display information about
standard and accessory boards and devices in the system, and the used and
available system resources.
◊ Select View System Information on the Show System Information
screen to display information about standard and accessory boards and
devices in the system.
◊
Select View Resources on the Show System Information screen to
display used and available system resources, such as memory ranges,
I/O port ranges, DMA channels, and interrupt (IRQ) levels.
•
•
Install Utility Partition: This step creates an 8 MB utility partition on the
server hard disk where HP Navigator will copy DiagTools, the BIOS
update utility, the event log report utility, the disk array utility, the NIC
configuration utility, the Integrated Remote Assistant utilities,
troubleshooting utilities, and other utilities. It is not available for SCO
UNIX. Select Execute on the Install Utility Partition screen.
Execute Board Utilities: When Configuration Assistant detects installed
boards for which there are additional configuration utilities on the HP
NetServer Navigator CD-ROM, you can execute these utilities to complete
the configuration of the boards by selecting Execute on the Execute Board
Utilities screen.
Custom Configuration
In Custom configuration mode, you perform the same configuration steps as for
Express configuration mode, but you can do them in any order. Select Custom on
the Configuration Assistant menu if you are experienced in NetServer
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configuration and have a preferred sequence of steps, or if you prefer to configure
your system one component at a time.
After you have selected the NOS, version, and NOS installation mode (automated
or manual), and after you have viewed the Configuration Advisories, the Custom
Configuration screen displays the following menu:
•
Essential Steps:
◊ Configure Remote Management: This utility configures the Integrated
Remote Management device for remote management. It enables
remote, dial-up server management. To configure Integrated Remote
Assistant, select Configure Remote Management on the Configure
Remote Management screen.
◊
Configure Mass Storage: The HP NetServer is shipped with the
hot-swap drive unconfigured. If you are using integrated HP
NetRAID on one or two channels, run HP NetRAID Assistant to
configure one or more RAID logical drives. Select "Execute" on the
Configure Disk Array screen to start the HP NetRAID Assistant. For
more information, refer to the Integrated HP NetRAID Controller
Configuration Guide.
◊ Execute Board Utilities: When HP Navigator finds installed boards for
which there are additional configuration utilities on the CD-ROM, this
option becomes available to complete the configuration of the boards.
Select Execute on the Execute Board Utilities screen.
◊ Install NOS (in automated NOS installation mode), or Create Drivers
Diskette(s) (in manual NOS installation mode)
•
•
Recommended Steps:
◊ Update System BIOS: Use this to update the system BIOS to the newer
version on the HP NetServer Navigator CD-ROM.
◊ Install Utility Partition: This step creates an 8 MB utility partition on
the server hard disk where HP Navigator will copy DiagTools, the
BIOS update utility, the event log report utility, the disk array utility,
the NIC configuration utility, the Integrated Remote Assistant utilities,
troubleshooting utilities, and other utilities. It is not available for SCO
UNIX. Select Execute on the Install Utility Partition screen.
Select View System Information on the Show System Information screen
to display information about standard and accessory boards and devices in
the system.
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•
Select View Resources on the Show System Information screen to display
used and available system resources, such as memory ranges, I/O port
ranges, DMA channels, and interrupt (IRQ) levels.
◊ Show NOS Installation Instructions: Select this option and "Save to
Disk" to copy the Network Operating System Installation Instructions
to disk. Then print them out from the disk. Read the instructions first,
and then follow them to manually install the NOS.
The NOS installation process, whether automated or manual, is the same as in
Express configuration mode:
•
For Manual NOS Installation Only: Before you perform a manual NOS
installation, you must print instructions and manually create NOS-specific
drivers diskettes, as follows:
◊ Create Drivers Diskette(s): On the Create Drivers Diskette(s) screen,
select "Create Drivers Diskette(s)" to create one or more customized
diskettes containing HP drivers and configuration files to use when
you install the NOS.
◊ Print and Read Instructions: You may already have done this directly
from the Custom Configuration menu option Show NOS Instructions.
If not, on the Show NOS Installation Instructions screen, select "Save
to Disk" to copy the Network Operating System Installation
Instructions to disk. Then print them out from the disk. Read the
instructions first, and then follow them to manually install the NOS.
•
Install NOS:
◊
Automated NOS Installation: For certain versions of Novell NetWare
/ IntranetWare or Microsoft Windows NT Server, Configuration
Assistant partitions and formats the hard disk drive, and Installation
Assistant guides you through the NOS installation and configures the
NOS with the appropriate drivers for the HP-bundled configuration
and for Network Interface Cards on HP’s TPL.
◊
Manual NOS Installation: Before you perform a manual NOS
installation, you must p rint instructions and manually create NOS-
specific drivers diskettes, as follows:
◊ Create Drivers Diskette(s): On the Create Drivers Diskette(s)
screen, select "Create Drivers Diskette(s)" to create one or more
customized diskettes containing HP drivers and configuration files
to use when you install the NOS.
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◊ Print and Read Instructions: You may have already done this
directly from the Custom Configuration menu option: Show NOS
Instructions. If not, on the Show NOS Installation Instructions
screen, select "Save to Disk" to copy the Network Operating
System Installation Instructions to disk. Then print them out from
the disk. Read the instructions first, and then follow them to
manually install the NOS. Follow the instructions on the screen
and the Network Operating System Installation Instructions that
you printed out.
Replicate Configuration
In Replicate configuration mode, you can save a copy of your current system
hardware configuration or load a previously saved configuration. This method
saves time when configuring multiple, identical systems. Select Replicate on the
Configuration Assistant menu.
HP Management Solutions
HP Management Solutions is a comprehensive suite of utilities, applications, and
built-in features to manage multiple servers locally or from remote locations. If
you are unfamiliar with these products or concepts:
•
•
•
Go to the Management Web site on the HP Web Site at
http://www.hp.com/to view information on HP TopTools and all
server management options for your NetServer.
Read the HP NetServer Server Management Reference Guide included
with your NetServer. This guide covers TopTools and all other server
management utilities and options for the NetServer.
View demonstrations of HP Remote Assistant and other third-party
management applications. On the HP NetServer Navigator CD-ROM,
select HP Management Solutions on the Main Menu, and then select
"Execute HP Management Solutions Demonstration."
TopTools for Servers
HP TopTools for Servers is new browser-based management software that
provides remote administration and monitoring of critical server components.
TopTools provides vital information for the fastest troubleshooting and proactive
management of NetServers. Processors, memory, storage, and NICs are a few
examples of the components managed by TopTools.
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Some of the features of TopTools include:
•
Notification of problems with key hardware components, including
memory, disk drives, SCSI controllers, NICs, and power supplies, as well
as environmental problems with temperature and voltage
•
•
Unified event log to review a complete history of server activity in one
place
Predictive disk problem warning backed by HP pre-failure warranty
replacement
•
•
Disk capacity threshold alert and usage tracking
View of critical server inventory information, such as the BIOS version,
driver and firmware versions, ISA and PCI slot contents, and serial and
parallel ports
•
•
Easy linkage with leading management platforms, including HP
OpenView Network Node Manager and Workgroup Node Manager
Support for DMI 2.0, which provides the same Desktop Management
Interface inventory information for NetServers as for desktop PCs
TopTools is included with every NetServer L series server and should be installed
to help your service provider troubleshoot your system. TopTools is located on
HP NetServer Navigator CD-ROM versions G.01.50 and later G versions, as well
as L.10.00 and later L versions.
•
See the HP NetServer Management Reference Guide for detailed
installation instructions.
•
You can also download the TopTools software and documentation from
the NetServer Web Site at
http://www.hp.com/
Integrated Remote Assistant
Integrated Remote Assistant is a separate management controller built into the
NetServer. It enables remote modem-based server management and alerting
through a pager for improved remote administration of your NetServer.
Integrated Remote Assistant provides:
•
Console redirection, independent of server state
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•
Access regardless of system state for troubleshooting and problem
resolution
•
•
•
•
•
•
Pager notification of critical server events to alert you earlier to problems
Access to the server event log
Server reset and power control
Remote system BIOS update
Password and dial-back security
Remote management capabilities enhanced with pcANYWHERE-32,
providing full remote control of Microsoft Windows NT servers across the
network or over a modem connection
See the HP NetServer Remote Administrator Guide for details.
PcANYWHERE-32
pcANYWHERE-32 is remote-control, graphics-redirection software from
Symantec Corporation that allows you to take control of Microsoft Windows NT
servers across the network or over a modem. Refer to the HP NetServer Online
Documentation CD-ROM for details, or the HP NetServer Remote
Administrator Guide.
NetServer Utilities
NetServer Utilities displays a menu where you can directly execute utilities, such
as the following:
•
Diskette Library: Allows you to conveniently generate any flexible diskette
available on the HP NetServer Navigator CD-ROM. For example, you can
create the following diskettes: BIOS Update, NOS Drivers, and
DiagTools.
•
•
Event Log Reporting Utility: Displays all logged server management
events, Power-On Self Test (POST) errors, and other system events.
Print or View Information: Allows you to print or view the current system
configuration, including details of which boards are detected in the system
and which resources are allocated to the boards.
•
System BIOS Update Utility: Allows you to update the BIOS of your
NetServer.
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Another utility, DiagTools, provides an easy-to-use hardware diagnostic for
system verification, burn-in, and rapid troubleshooting. It must first be copied to
diskette and then executed from the diskette.
User Preferences
User Preferences lets you change the language and the system date and time. You
can also change the language of the BIOS.
Setup Utility
Use the Setup utility to enable or disable the integrated HP NetRAID controller.
The HP NetServer LH 4 and LH 4r factory default setting enables the integrated
HP NetRAID controller for the SCSI A port, only. For a complete discussion of
the HP NetRAID and its channels, see the Integrated HP NetRAID Controller
Configuration Guide.
CAUTION
If you ever use the Setup (F2) utility to reset to system
defaults, your HP NetRAID configuration that records which
HP NetRAID channels are enabled or disable will also be
reset to its default value.
If you change the HP NetRAID configuration in the Setup
utility and then you reset to system defaults, you must re-
enable the correct HP NetRAID channels before you exit the
Setup utility.
1. Turn ON the power to the NetServer and display monitor.
2. Press the F2 function key when you see the message:
Press <F2> to enter SETUP
3. If a password has been set, provide it when prompted.
4. When the Setup Utility menu is displayed, the settings for the
integrated HP NetRAID controller are:
• Integrated HP NetRAID [Enable/Disable]
This setting enables or disables the integrated HP NetRAID
controller. To use the HP NetRAID controller, this setting is
set to Enable. To disable the HP NetRAID controller and
leave all drives under SCSI control, set this setting to Disable.
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• Include SCSI_A Channel [Yes/No]
If the integrated HP NetRAID controller is enabled, this
setting selectively includes or excludes SCSI port A from the
HP NetRAID subsystem.
• Include SCSI_B Channel [Yes/No]
If the integrated HP NetRAID controller is enabled, this
setting selectively includes or excludes SCSI port B from the
HP NetRAID subsystem.
NOTE
If you enable HP NetRAID for just one SCSI channel, that
becomes the integrated HP NetRAID Channel 0. If you enable
both SCSI channels, SCSI A becomes Channel 0, and SCSI B
becomes Channel 1. For single-channel RAID operation, HP
recommends SCSI A.
5. If necessary, you can use the Setup utility to change other settings,
such as IRQs or MP specification settings, or boot order.
6. Press the F10 function key to save and exit.
7. In the Setup Configuration dialog box, press the Enter key to answer
"yes" to the question: "Save configuration and exit now?" The
NetServer will reboot.
For complete information on HP NetRAID, see the Integrated HP NetRAID
Configuration Guide.
Symbios Configuration Utility
If you need to verify or modify SCSI host adapter settings, or if you need to low-
level format SCSI disks or verify SCSI disk media, run the Symbios
Configuration utility, as follows:
Turn on or reboot your system.
During system start-up or reset, when the message
Press <Ctrl> <C> to start Symbios Configuration
Utility
appears, press the CTRL and C keys at the same time.
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Use the arrow keys to move the cursor, press ENTER to select an option, and
press ESC to exit.
1. To change adapter settings:
•
•
Select an adapter from the list in the Main Menu
Select "Adapter Setup". This option configures the SCSI ID setting
and other advanced adapter settings.
2. To format a hard disk or change hard disk parameters:
•
•
•
•
Select an adapter from the list in the Main Menu
Select "Device Selections"
Select the hard disk to format
Select "format" menu option
For more details, including default settings, refer to Information Assistant on the
HP NetServer Online Documentation CD-ROM.
ISA Non-Plug-and-Play Boards (Optional)
Reserving Resources for ISA Non-Plug-and-Play Boards
If you have installed an ISA non-Plug-and Play accessory board, you must
reserve system resources for it. Turn on the monitor and the NetServer, and start
the Setup utility by pressing the F2 key when
Press <F2> to enter SETUP
appears on the boot screen.
NOTE
Pressing the F2 key when prompted should start the Setup
utility. For some ISA boards, the Setup utility will not start,
and you must remove the ISA board, use the Setup utility to
reserve system resources for the ISA board, and reinstall the
ISA board.
Use the Setup utility to allocate system resources to the ISA non-Plug-and-Play
accessory board.
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Configuring an ISA Non-Plug-and-Play Board
If you installed an ISA non-Plug-and-Play accessory board (such as certain
modem boards, network interface boards, or multi-port boards) in a NetServer,
you must reserve system resources for the board by using the Setup utility.
1. Read the documentation for the accessory board and determine what
system resources it requires. These resources may include memory range,
I/O port range, DMA channel, and interrupt (IRQ) level. For some
resources there may be one value, or several values from which you may
select by configuring jumpers or switches on the board. A board may not
require resources from all of these categories. If the documentation for the
board does not discuss some of these resources, they may not be required
and need not be reserved.
2. Turn on power to the NetServer and display monitor.
3. When the message
"Press <F2> to enter SETUP"
appears on the display monitor, press the F2 function key.
4. If a password has been set, provide it when prompted.
5. When the Setup Utility menu is displayed, use the left and right arrow
keys to select the Configuration menu.
6. Use the up and down arrow keys to highlight ISA non-Plug-and-Play
Devices, and press ENTER to select that submenu.
7. Use the up and down arrow keys to highlight Memory Resources, and
press ENTER to select that submenu.
8. Use the up and down arrow keys to highlight the memory block that
corresponds to the memory range required for the ISA board you are
installing, and press the + or - key on the keypad to reserve it. If the
memory range required for a board spans two or more blocks shown on
the screen, reserve all blocks required by the board. If the memory range
required for the board is less than one block, select the whole block that
contains the range.
9. When all the necessary memory blocks are reserved, press ESC to return
to the ISA non-Plug-and-Play Devices submenu.
10. Use the up and down arrow keys to highlight the DMA Resources item,
and press ENTER to select that submenu.
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11. Use the up and down arrow keys to select the DMA channel that
corresponds to the DMA channel required for the ISA board you are
installing, and press the + or - key on the keypad to reserve it. Reserve all
DMA channels needed for the board.
12. When all the necessary DMA channels are reserved, press ESC to return
to the ISA non-Plug-and-Play Devices submenu.
13. Use the up and down arrow keys to highlight I/O Resources, and press
ENTER to select that submenu.
14. Use the up and down arrow keys to highlight the I/O port block that
corresponds to the I/O port range required by the board you are installing,
and press the + or - key on the keypad to reserve that block. If the I/O port
range required for the board spans two or more blocks shown on the
screen, reserve all blocks required by the board. If the I/O port range
required for the board is less than one block, select the whole block that
contains the range.
15. When all the necessary I/O port blocks are reserved, press ESC to return
to the ISA non-Plug-and-Play Devices submenu.
16. Use the up and down arrow keys to highlight Interrupt Resources, and
press ENTER to select that submenu.
17. Use the up and down arrow keys to highlight the IRQ that corresponds to
the IRQ required for the board you are installing, and press the + or - key
on the keypad to reserve that IRQ. Reserve all IRQs needed for the board.
18. When all the necessary IRQs and other resources are reserved, press the
F10 function key to save and exit.
19. In the Setup Confirmation dialog box, press ENTER to answer "Yes" to
the question, "Save configuration and exit now?" The NetServer will
reboot.
NOTE
If you change your mind and want to exit the Setup utility
without making the changes you have selected, press ESC
once or twice to return to the Setup Utility menu. Use the right
arrow key to select the Exit menu. Use the down arrow key to
highlight Exit Discarding Changes. In the Setup Warning
dialog box, use the spacebar or right arrow key to highlight
Yes. Press ENTER to answer "Yes" to the question.
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11 HP Information Assistant
The HP NetServer Online Documentation CD-ROM includes Information
Assistant, which contains the entire set of documentation for your NetServer.
Information Assistant provides a quick and efficient means to locate information
about installing, managing and servicing your NetServer. It has complete
documentation on the NetServer and accessories; important information on your
NOS; and reference information, such as functional descriptions and technical
papers to help you better understand your NetServer and make choices
compatible with your network.
Using Information Assistant
Information Assistant has many features that help you quickly find the
information you need. The following is a brief description of these features. To
understand how to use each function, use the Information Assistant help system.
Restart from the HP NetServer Online Documentation CD-ROM on the
NetServer and run Information Assistant, or install Information Assistant as an
application program on a Windows client machine (see the section "Installing HP
Information Assistant Software").
Getting Help
The Help button displays the help system for Information
Assistant. The Information Assistant help system explains how to
use Information Assistant to find the information you need.
Finding Information
Information Assistant provides many ways to navigate through its topics and
locate information. For example, you can:
Select a topic from the Map. Displays a window with an outline
of every module and topic in Information Assistant for the selected
product. The Map enables you to view the contents of the
Information Assistant in outline format, and then select a topic to
view.
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HP Information Assistant
Search for a word or phrase using Search. Search performs full-
text searches for topic text. It not only takes you to the topic found,
but highlights the word or words found by the search. You can use
search operators such as AND, OR, NOT, and NEAR to further
narrow your search.
Select a Product button. Each button represents a product or
group of products.
Go to a topic with Previous button. Displays the previous topic in
a module.
Go to a topic with Next button. Displays the next topic in a
module.
Go to a previously viewed topic with Back button. Displays the
previous topic viewed. Clicking this button more than once
backtracks through topics in the order that you viewed them.
You can also navigate between topics by using hot spots and by using the History
button to revisit previously viewed topics. For example:
•
Jump to other topics. Click on hot spots in graphics and text that link to
other topics or to more information about the current topic. Hot spot text
appears as bold green text. Identify hot spots on graphics by moving the
pointer over the graphic. When you point to a hot spot, the pointer
changes to a hand.
•
Return to any previously viewed topic by choosing History from the
Topic menu. As you view topics, Information Assistant keeps a record of
where you have been. The History button displays a list of the topics you
have viewed, starting with the most recent. Select any topic from this list
to return to it.
Copying and Printing Information
You can copy topic text in Information Assistant for use in other applications,
such as word processors, by copying text onto the Windows Clipboard and
pasting the text into any Windows application.
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HP Information Assistant
To print topics in Information Assistant, use one of the print options on the File
drop-down menu. You can choose to print the current topic or all of the topics in
a product book.
After selecting the print option, the Windows Print dialog box appears. Print
options vary with the capabilities of your printer.
Installing HP Information Assistant Software
HP Information Assistant runs on a PC running Windows 3.1 and above,
Windows 95 or Windows NT. Install it from the HP NetServer Online
Documentation CD-ROM onto the client system that will manage the NetServer.
The installation program gives you the option of accessing the data files from
your hard disk or from the CD-ROM. The default is to access the data files from
the CD-ROM. You can copy the data files to your hard disk to improve access
time, but this could take up a significant amount of disk space.
Installing from the CD-ROM
To install Information Assistant onto a Windows PC from the HP NetServer
Online Documentation CD-ROM, perform these steps:
1. Turn on your computer and CD-ROM drive.
2. Run Windows and display the Program Manager.
3. Insert the HP NetServer Online Documentation CD-ROM into the CD-
ROM drive.
4. From Program Manager, select the File menu and choose Run.
5. At the command prompt, type the following:
drive: \infoasst\setup
where drive: is the letter of the CD-ROM drive.
6. Follow the instructions that appear on your screen.
In Program Manager, the Setup utility creates a new program group called
NetServer Information Assistant, with an icon for running the application.
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12 Troubleshooting
This chapter outlines basic troubleshooting procedures and provides references to
troubleshooting information.
The very first troubleshooting step should always be: check power. Always check:
◊
◊
◊
Equipment turned ON
Equipment plugged in
Any power strips in use are plugged in and turned ON
Troubleshooting Tools
If you are having problems installing your NetServer, there are a number of
different tools available for troubleshooting.
1. Indicator lights on the NetServer front panel are described in Chapter 2.
2. The HP NetServer Online Documentation CD-ROM contains:
◊ Troubleshooting Information
◊ Part Information
◊ A List of Error Messages and Beep Error Messages
3. HP NetServer Utilities (on the HP NetServer Navigator CD-ROM ): At
the NetServer Navigator Main Menu, select "NetServer Utilities" to use
the following utilities:
◊
HP DiagTools Utility: An easy-to-use hardware diagnostic for system
verification, burn-in, and rapid troubleshooting. Copy DiagTools
from the HP NetServer Navigator CD-ROM to diskette before use.
◊ Print or View Configuration: Enables you to print or view the current
system configuration, including details of which boards are detected in
the system and which resources are allocated to the boards.
◊ Diskette Library: Enables you to conveniently generate any flexible
diskette available on the HP NetServer Navigator CD-ROM. For
example, you can create the following diskettes: BIOS Update, NOS
Drivers, NetServer Assistant, NetServer SNMP Agents, NetServer
DMI Instrumentation, DiagTools and Remote Assistant Upgrade.
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◊ Error Message Utility: Lets you view descriptions of errors that
occur during the Power-On Self Test (POST) and tells you how to
handle the errors.
◊ Event Log Report Utility: Describes server management events and
lets you review a list of errors and other system events.
For problems with HP TopTools, refer to the HP NetServer Management
Reference Guide on the HP Web Site at
http://www.hp.com/
DiagTools
DiagTools for HP NetServers is a set of off-line diagnostic tests, including tests
for system and processor components, memory and storage elements, ports, and
input/output devices. DiagTools is supplied with NetServer. Located on the HP
NetServer Navigator, the user prepares DiagTools software for use by
transferring it to diskette. Then the DiagTools diskette is used to restart the
server. A basic suite of tools checks key NetServer components, and a menu of
advanced tests is available for in-depth testing.
DiagTools has the capability to test the following components:
•
•
•
•
•
system board
memory modules
flexible disks
serial ports
•
•
•
•
•
processors
hard disk packs
keyboards
parallel ports
CD-ROM drives
video monitor
DiagTools is an off-line diagnostic test series. Off-line diagnostics do not use the
main operating system (OS) of the HP NetServer. The alternate DiagTools OS
has far fewer features than the full-fledged OS. Thus, its capabilities are limited
to a set of basic tests and a series of advanced tests. In addition, DiagTools does
not use any tests which might write over and destroy user data. Tests which
require user inputs or decisions are left to the advanced series.
You can use DiagTools to support trouble-shooting to carry out the tasks listed
below:
•
•
display a high-level inventory of the system under test
save and print a detailed inventory of hardware components
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•
•
•
•
•
•
•
•
•
•
conduct a basic test of components listed in the system inventory
display "PASSED" or "FAILED" overall results of basic tests
record detailed test results of basic system tests
display a menu of advanced tests
select and run one or a series of advanced tests
add the record of results of advanced tests to the record of basic tests
view a list to locate the meaning of a specific error code
view one or more steps to help confirm and isolate error conditions
browse the Support Ticket, containing detailed inventories and test results
add comments to the Support Ticket
If you have TopTools remote management software installed and configured for
use with DiagTools, you can accomplish any of the above list of tasks remotely.
See the online documentation HP NetServer DiagTools Error Reference and
User Guide for more information on DiagTools.
Common Installation Problems
The following sections contain general procedures to help you locate installation
problems. If you need assistance, it is recommended that you contact your reseller
first. If you need to get assistance from Hewlett-Packard, refer to Appendix E for
information on service and support.
CAUTION
The NetServer must have its covers in place for proper
cooling. When you replace a hot-swappable item (or open the
NetServer while it is operating for any other reason) do not
run it for more than two minutes with the covers off. The
processor has its own fan and fan baffle, and the processor
must not run for more than one minute without the fan baffle
in place. Failure to observe these precautions may result in
thermal damage to the NetServer.
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Troubleshooting Sequence
To troubleshoot an installation problem regarding NetRAID, do the following:
WARNING
Before removing the cover, always disconnect the power cord
and unplug telephone cables. Disconnect telephone cables to
avoid exposure to shock hazard from telephone ringing
voltages. Disconnect the power cord to avoid exposure to high
energy levels that may cause burns when parts are short-
circuited by metal objects such as tools or jewelry.
•
First make sure that the system is configured properly. Most system
problems are the result of incorrect system and SCSI subsystem
configurations.
◊ The HP NetServer is shipped with the hot-swap drive unconfigured for
RAID. You can configure the hot swap drive or disable NetRAID. Do
ONE of the following:
•
If you want NetRAID, ensure RAID is enabled.
a. Restart the HP NetServer.
b. When you see the message "Press <F2> to enter SETUP" on
the monitor, press the F2 function key. Refer to the Setup
information later in this chapter. Select "NetRAID enabled,"
and "SCSI channel A Included."
c. Press the F10 function key to save and exit.
d. Answer "Yes" to the question, "Save configuration and exit
now?" The NetServer will start up again, and HP Navigator
will restart.
e. Run HP NetRAID Assistant to configure one or more RAID
logical drives. Select "Execute" on the Configure Disk Array
screen to start the HP NetRAID Assistant. For more
information, refer to the Integrated HP NetRAID Controller
Configuration Guide.
•
If you do not want NetRAID, ensure NetRAID is disabled by using
the Setup utility to disable it.
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•
If it is a network-related error, determine if the server has enough memory
and hard disk drive capacity. Consult your network operating system
manual.
•
•
•
Verify that all cables and boards are securely plugged into their
appropriate connectors or slots.
Remove all added options and always change one thing, and only one
thing, at a time.
Unplug the power cord, wait 20 seconds, plug the power cord in again,
and restart the system.
If it is a hardware error, follow these steps:
1. Log users off the LAN and power down the server. Disconnect the power
cord and unplug telephone cables. Remove the NetServer cover.
2. Simplify the NetServer configuration to the minimum required: a monitor,
one flexible and one hard disk drive and a keyboard. Remove all third-
party options, and reinstall one at a time, checking the system after each
installation. Reconnect the power cord and telephone cables.
3. Restart the system. If the system does not function, refer to "If the System
Will Not Power On." If you get an error message, follow the instructions
on the screen.
If the System Does Not Power On
Follow these steps:
1. Check to ensure that all cables and power cords are firmly plugged into
their proper receptacles.
2. Check to ensure that all parts of the system are turned on and
properly adjusted.
3. If the server is plugged into a switched multiple-outlet box, make sure the
switch on the outlet box is turned on.
4. Plug a different electrical device (such as a printer) into the power outlet,
and turn it on.
5. Unplug the power cord, wait 20 seconds, plug the power cord in again,
and restart the system.
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Troubleshooting
If the System Powers On, but Fails POST (Power-On Self Test)
Do one of the following:
•
If the system gives a series of beeps, this indicates a system error. Contact
HP or your reseller.
•
If the system fails POST and an error message displays on the screen, see
the section "Error Messages." If the suggested solutions do not solve your
problem, contact HP or your reseller.
If the System Passes POST (Power-On Self Test)
but Does Not Function
If an error message displays on the screen, read the error message text for actions
to take. If the actions do not solve your problem, contact HP or your reseller.
If there is no error message, follow these steps:
1. Check to ensure that the NetServer is configured correctly in the Setup
Utility.
2. If the server still does not work, turn it off and remove all external
peripherals, except the monitor and keyboard. Test to see if the server now
works.
3. If the server still does not work, turn off the monitor, the server, and all
external devices, and check the internal hardware, as follows:
a. Unplug the power cord and all telephone cables. Remove the
NetServer cover.
b. Check that all accessory boards are firmly seated in their slots.
c. Ensure that all disk drive power and data cables are securely and
properly connected. Verify the mass storage configuration with the
cabling and switch diagrams shown on the HP NetServer Reference
Board, located in a plastic pouch on the interior of the NetServer
covers.
d. Verify that the DIMMs are firmly seated on the System Board. Verify
that added DIMMs are HP DIMMs.
e. Replace the NetServer covers, and lock the system.
f. Replace all power cords and power cables.
g. Turn on the monitor.
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h. Turn on the server.
i. Check for error messages.
4. Copy DiagTools from the HP NetServer Navigator CD-ROM to diskette,
and run it from diskette.
Error Messages
If you get an error message, insert your HP NetServer Navigator CD-ROM into
the CD-ROM drive and press the Reset button on the front of the NetServer. An
error message utility will automatically display the error message and a possible
solution.
For a complete list of error messages and solutions see the NetServer Information
Assistant program on the HP NetServer Online Documentation CD-ROM.
POST Error Codes
Refer to this list if error codes appear after the NetServer is powered on.
Table 12-1. POST Error Codes
Code
Message
00B00h
00B0lh
00Bl0h
00Bllh
00B20h
00B2lh
00090h
00080h
00510h
00l00h
00l0lh
Missing Microcode Update data block for Pentium II CPU
Missing Microcode Update data block for Pentium II CPU
Failure Loading Microcode Update data block for Pentium II CPU
Failure Loading Microcode Update data block for Pentium II CPU
Defective Microcode Update data block for Pentium II CPU
Defective Microcode Update data block for Pentium II CPU
DIMM management failure
HP NetServer Management Controller Selftest Failure
IDE Device #0 Error
Keyboard Error
Keyboard Error
00012h
000llh
Incorrect System Configuration
Date and Time Lost
00300h
00301h
Flexible Disk Drive A Error
Flexible Disk Drive B Error
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00801h
00400h
00500h
00501h
00040h
00020h
00105h
00102h
00106h
00103h
00800h
00700h
00401h
00310h
00311h
00600h
00520h
00521h
00522h
00523h
00305h
000llh
System Cache Error
CD-ROM Error
IDE Device Error
IDE Device Error
Invalid PC Serial Number, correct with F2
Option ROM Error
Mouse Error
Keyboard Error
Mouse Error
Keyboard Error
System Cache Error
System Memory Error
CD-ROM Error
Flexible Disk Drive Error
Flexible Disk Drive Error
Video Memory Error
IDE Device 0 Error
IDE Device 1 Error
IDE Device 2 Error
IDE Device 3 Error
Flexible Disk Drive Error
Date and Time Lost
00041h
00306h
00070h
000712
Invalid internal product type, correct with F2
Flexible Disk Drive Error
Proteus FPGA data loading failed
Either an incorrectly installed memory or the failure of one or more
memory modules
000713
All four modules in a group are not the same size or one or more
modules are of an incorrect type or speed
00071h
00072h
Proteus FPGA data checksum failed
Integrated HP NetRAID controller firmware not responding
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Appendix A Installing the NetServer in
an HP Systems Rack
This appendix lists the steps required to install the rack-optimized HP NetServer
LH 4r (see Figure 8-1) in an HP Systems rack.
NOTE
The pedestal mounted HP NetServer LH 4 cannot be rack
installed without a conversion kit. Contact your HP reseller for
information about the HP NetServer LH 4 to LH 4r
Conversion Kit.
If you have any other rack type, refer to the documentation supplied with the rack
for installation steps.
Preparing for Installation
You should plan the placement of your HP NetServer LH 4r and other rack
components before proceeding with installation. Proper placement is vital for
both safety and operating efficiency. For more details, see the HP NetServer Rack
Installation Roadmap.
STOP!
Read the HP NetServer Rack Installation Roadmap before
installing the HP NetServer LH 4r. The Roadmap contains
important information you need to know for installing
components in the rack.
HP Rack Assistant can be used to plan the rack configuration. HP Rack Assistant
can be downloaded from the following web site:
http://www.hp.com/
The rack-optimized HP NetServer LH 4r fits into 19-inch-wide EIA (Electrical
Industry Association) racks. Vertical space in the rack is measured in standard
EIA units. One EIA unit is 1.75 inches (44.45 mm). The HP NetServer LH 4r
requires 8 EIA units of space.
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Appendix A
Installing the NetServer in an HP Systems Rack
The hardware used in this installation is shown in Figure A-1.
Bar
Nut
Column
Inside Face
Outside
Face
Handles
NetServer
Slide
Bezel
Latch
Rack
Bezel
Template
Slide
Member
Leveler
Foot
Bezel
Hinge
Anti-Tip
Foot
Hex Nut
and Star
Washer
Removable
Mounting
Flange
Figure A-1. Identifying Installation Hardware
Tools Required
The following tools are required to install the NetServer:
•
•
•
•
Small adjustable open-end wrench
T15 TORX driver
T25 TORX driver
Philips head screwdriver
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Appendix A
Installing the NetServer in an HP Systems Rack
•
•
Hewlett-Packard Systems Rack template
Tape or a marker pen to mark mounting locations
Installing the Slides
The following steps and illustrations describe how install slides for mounting a
NetServer.
Marking the Columns
Mark the mounting location of the NetServer and mounting holes on each
column of the rack as described (see Figure A-2).
NOTE
The EIA unit marks are stamped in the sheet metal of the
columns. tYiou can use the rack template to mark the correct
holes for mounting (on all four columns).
Marking Front Columns
Mark the slide mounting holes on the front columns.
1. Mark the base line (bottom) of the NetServer at an EIA unit mark on the
column.
2. Hold the bottom of the rack template at the base line. Mark the top of
NetServer (8 EIA units counted up from the base line).
3. Mark the slide screw mounting holes (holes 20 and 22 counted up from
the base line).
4. Mark the second front column by repeating steps 1 through 3 and .
Marking Rear Columns
Mark the slide mounting holes on the inside faces of the rear columns.
1. Mark the base line (bottom) of the NetServer at an EIA unit mark on the
column.
2. Hold the bottom of the rack template at the base line. Mark the top of
NetServer (8 EIA units counted up from the base line).
3. Mark the slide mounting hole (hole 21 counted up from the base line).
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Appendix A
Installing the NetServer in an HP Systems Rack
4. Repeat steps 1 through 3 and mark the second rear column.
Figure A-2. Marking the Rack Columns
Installing Rack Nuts
Rack nuts are installed on the front columns to secure the bezel latch and hinge.
Use the rack template to locate the mounting holes (see Figure A-3).
1. Install the bezel latch rack nuts on the right front column (holes 11 and 15
counted up from the base line).
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Appendix A
Installing the NetServer in an HP Systems Rack
2. Install the bezel hinge rack nuts on the left front column (holes 6 and 19
counted up from the base line).
Rack nuts are installed on the rear columns to secure the z-bracket, which is
secured to the NetServer. Use the rack template to locate the mounting holes (see
Figure A-3).
1. Install the z-bracket rack nuts on the right rear column (holes 9 and 13
counted up from the base line).
Install rack nuts at
holes 9 and 13 up
from base line.
Template
p/n
5064-
Install rack
nuts 11 and
15 holes up
from base
line.
5869
Install rack
nuts at holes
6 and 19 up
from base line.
Base line
Figure A-3. Installing Rack Nuts
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Appendix A
Installing the NetServer in an HP Systems Rack
Installing Bar Nuts
The "bar nut" is a two-hole metal bar used to secure the mounting flanges of the
slide to the front columns (see Figure A-4).
Place bar nut
behind outside
face of column.
Start two screws
in bar nut but do
not tighten.
Figure A-4. Installing Bar Nuts
1. Hold the bar nut behind the outside face of the front column, at the slide
screw holes marked earlier. Start (but do not tighten) two screws through
the face of the into the bar nut.
2. Install the bar nuts on both front columns.
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Appendix A
Installing the NetServer in an HP Systems Rack
Attaching the Slides
The following steps describe how to attach the slides to the columns.
1. Remove hex nuts and lock washers securing the removable mounting
flange to the slide. Save the hex nuts and lock washers.
2. Hold the slide so the slide members extend out the front of the rack (see
Figure A-5).
Figure A-5. Attaching the Slides
3. Insert the slide fixed mounting flange between the column and bar nuts.
Press the slide firmly against the front column (see Figure A-6).
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Appendix A
Installing the NetServer in an HP Systems Rack
Figure A-6. Securing the Slide to the Front Column
NOTE
The slide members cannot be removed.
4. Tighten both screws in the mounting flanges of the slide.
5. Insert the threaded stud on the rear of the slide into the rear column
mounting hole marked earlier.
6. Secure the slide with a hex nut and lock washer saved earlier.
7. Repeat steps 1 through 6 and install the second slide in the rack.
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Appendix A
Installing the NetServer in an HP Systems Rack
Completing the NetServer Installation
The installation of the NetServer in the HP Systems rack is completed by
installing the NetServer on the slides and securing it to the rack. Follow the steps
beginning in the section Installing the NetServer in Chapter 8, Installing the
NetServer in an HP Rack Systems/E or Rack System/U to complete the
installation.
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Appendix B Specifications
The specifications listed below can vary if you install a mass storage device in
your server that has more stringent environmental limits. Make sure that the
operating environment for your server is suitable for all the mass storage devices
that you are using.
Environment
Temperature
Operating
5° to 35° C (41° to 95° F)
Non-operating
-40° to +65° C (-40° to +149° F)
Humidity (noncondensing)
Operating
20% to 80% relative humidity, non-condensing
5% to 95% relative humidity, non-condensing
Non-operating
Altitude
Operating
-30 to 3,000 m (~ 10,000 ft)
-30 to 12,000 m (~ 40,000 ft)
Non-operating
Minimum Clearance
HP NetServer LH 4
Front
1 m (39 inches)
2.5 cm (1 inch)
2.5 cm (1 inch)
15 cm (6 inches)
Sides
Top
Back
HP NetServer LH 4r
Front
Sides
Top
1 m (39 inches)
2.5 cm (1 inch)
2.5 cm (1 inch)
15 cm (6 inches)
Back
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Appendix B
Specifications
Weight and Dimensions
NOTE
A fully-loaded NetServer can weigh up to 176 pounds. Follow
local regulations, and use one person for every 40 pounds of
NetServer weight when lifting it.
HP NetServer LH 4
Height
494.8 mm (19.5 in)
350.5 mm (13.8 in)
724.2 mm (28.5 in)
35 - 50 kg (77 - 110 lb)
Width
Depth
Weight
HP NetServer LH 4r
Height
354.7 mm (14 in)
Width
Depth
Weight
482.6 mm (19 in)
749.2 mm (29.5 in)
35 - 50 kg (77 - 110 lb)
Power Supplies
Power Supply Specifications: Single power supply
Power supply type
Input voltages:
Nominal:
Auto-Ranging
100 to 127 VAC ~ 5 A at 50/60 Hz
200 to 240 VAC ~ 2.5 A at 50/60 Hz
Range:
90 to 132 VAC at 47 - 63 Hz
180 to 264 VAC at 47 - 63 Hz
Power supply:
550 W continuous
Worst Case Scenario for System
Voltage
100
Volt/Amps
Amps
11.7
9.7
Watts
1140
1130
1100
1100
1170
1160
1130
1120
120
200
5.9
230
4.9
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Appendix C Regulatory Information
Your server may fit into either the Class A or Class B configuration. Please check
the product compliance label to determine the class of the product and refer to the
appropriate information below.
Notice for USA
FCC Radio Frequency Emissions Statements
For Products Labeled "Class B"
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates and uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
correct the interference by one or more of the following measures:
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
•
Consult the dealer or an experienced radio/television technician for help.
Hewlett-Packard’s system certification tests were conducted with HP-supported
peripheral devices and HP shielded cables, such as those you receive with your
computer. Changes or modifications not expressly approved by Hewlett-Packard
could void the user’s authority to operate the equipment. Cables used with this
device must be properly shielded to comply with the requirements of the FCC.
For Products Labeled "Class A"
This equipment has been tested and found to comply with the limits for Class A
digital devices, pursuant to Part 15 of the FCC Rules. These limits are designed
103
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Appendix C
Regulatory Information
to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user is required to correct the
interference at their own expense.
CD-ROM
CD-ROM Electrical Safety Statement
WARNING To prevent fire or shock hazard, do not expose the unit to rain
or moisture.
To avoid electrical shock, do not open the cabinet. Refer
servicing to qualified personnel only.
CD-ROM Laser Safety Statements
CAUTION This CD-ROM mass storage system contains a laser system
and is classified as a "Class-1 Laser Product" under a U.S.
Department of Health and Human Services (DHHS)
Radiation Performance standard according to the Radiation
Control for Health and Safety Act of 1968.
To ensure proper use of this product, please read this
instruction manual carefully and retain for future reference.
Should the unit ever require maintenance, contact an
authorized service location.
Use of controls, adjustments or the performance procedures
other than those specified herein may result in hazardous
radiation exposure. To prevent direct exposure to laser beam,
do not try to open the enclosure.
104
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Appendix C
Regulatory Information
Notice for Canada: DOC Requirements
For Products Labeled "Class B"
This Class B digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement
sur le matériel brouilleur du Canada.
For Products Labeled "Class A"
This Class A digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement
sur le matériel brouilleur du Canada.
Battery
This product uses a lithium battery.
WARNING
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type recommended
by the manufacturer. Dispose of used batteries according to
the manufacturer's instructions.
AVERTISSEMENT Il y a danger d'explosion s'il y a remplacement incorrect
de la batterie.
Remplacer uniquement avec une batterie du même type
ou d'un type équivalent recommandé par le constructeur.
Mettre au rebut les batteries usagées conformément aux
instructions du fabricant.
Notice for EU:
105
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Appendix C
Regulatory Information
DECLARATION OF CONFORMITY
per ISO/IEC Guide 22 and EN 45014
Manufacturer’s Name:
Manufacturer’s Address:
Hewlett-Packard Company
5301 Stevens Creek Blvd.
Santa Clara, CA 95052 USA
declares, that the product
Product Name:
Model(s):
Product Options:
Network Server
LH 4 and LH 4r
All
conforms to the following Product Specifications:
Safety:
EMC:
IEC 950:1991 + A1+ A2 + A3 / EN 60950:1992 + A1+ A2 + A3
CISPR 22:1993 / EN 55022 (1994)
EN 50081-1:1992 - Generic Emission
EN 50082-1:1992 - Generic Immunity
IEC 801-2:1991, 4 kV CD, 8 kV AD
IEC 801-3:1984, 3V/m
IEC 801-4:1988, 0.5 kV Signal Lines, 1 kV Power Lines
FCC Title 47 CFR, Part 15
Supplementary Information:
1) The product was tested in a typical configuration with Hewlett-Packard peripherals.
2) Models were configured with a network interface board and shielded twisted-pair cable.
3) The product complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
•
•
This device may not cause harmful interference, and
This device must accept any interference received, including interference that may cause
undesired operation
The product herewith complies with the requirements of the following directives and carries the CE-marking accordingly:
-EMC Directive 89/336/EEC
-Low Voltage Directive 73/23/EEC
Santa Clara, __________1998
Nigel Marrion / Quality Manager
North American Contact:
Hewlett-Packard Company Product Regulations Manager
3000 Hanover Street
Palo Alto, CA 94304
650-857-1501
European Contact: Your local Hewlett-Packard Sales and Service Office or
Hewlett-Packard GmbH,
Department HQ-TRE
Herrenberger Straße 130
D-71034 Böblingen
(FAX: + 49-7031-143143)
106
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Appendix C
Regulatory Information
Notice for Finland: Laser Safety Statement
LASERTURVALLISUUS
LUOKAN 1 LASERLAITE
KLASS 1 LASER APPARAT
LH 4 - verkkopalvelimeen voidaan asentaa lisävarusteena laitteensisainen CD-
ROM-lukulaite, joka on laserlaite.
Kyseinen CD-ROM-lukulaite on käyttäjän kannalta turvallinen luokan 1
laserlaite. Normaalissa käytössä lukulaitteen suojakotelo estää laseräteen pääsyn
laiteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN
60825 (1991) mukaisesti.
Notice for Germany
Noise Declaration and Ergonomics
LpA < 55 dB (A)
am Arbeitsplatz, Beobachter Position (workplace, bystander position)
normaler Betrieb (normal operation)
nach DIN 45635 T. 19 (per ISO 7779)
This product has not been evaluated for compliance with the ZH1/618 ergonomic
requirements.
Laser Safety Statement
VORSICHT
Diese Gerät enthält ein Laser-System und ist als "LASER
PRODUKT DER KLASSE 1" klassifiziert. Für den richtigen
Gebrauch dieses Modells die Bedienungsanleitung sorgfältig
durchlesen und als Referenz aufbewahren. Falls Probleme mit
diesem Modell aufreten, die nächste "authorisierte Services-
Verrtetung" benachrichtigen. Um einen direkten Kontakt mit
dem Laserstrahl zu vermeiden, soll das Gehäuse nicht
geöffnet werden.
107
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Appendix C
Regulatory Information
VORSICHT
Die Verwendung von anderen Steuerungen oder
Einstellungen oder das Durchführen von anderen Vorgängen
als in der Bedienungsanleitung beschrieben kann gefährliche
Strahlenexpositionen zur Folge haben.
This CD-ROM Drive Unit is classified as a CLASS 1
LASER PRODUCT.
CLASS 1
LASER
PRODUCT
The CLASS 1 LASER PRODUCT label is located on the
top of the drive.
LASSER
KLASSE 1
PRODUKT
Bei diesem CD-ROM-Laufwerk CDU56S handelt es sich
um ein Laser-Produkt der Klasse 1. Ein entsprechender
Aufkelber mit der Beschriftung LASER KLASSE 1
PRODUKT befindet sich der Obersiete des Geräts.
Notice for Japan
For Products Labeled as Class B
(Translation)
This equipment is in the Class B category information technology equipment
based on the rules of the Voluntary Control Council for Interference by
Information Technology Equipment (VCCI). Although aimed for residential area
operation, radio interference may be caused when used near a radio or TV
receiver. Read the instructions for correct operation.
108
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Appendix C
Regulatory Information
For Products Labeled as Class A
(Translation)
This equipment is in the Class A category information technology equipment
based on the rules of Voluntary Control Council For Interference by Information
Technology Equipment (VCCI). When used in a residential area, radio
interference may be caused. In this case, user may be required to take appropriate
corrective actions.
Power Line Harmonics
This product conforms to the Power Line Harmonics guideline.
Notice for Korea: RFI Statement
(Translation)
User Guide (Class A)
Please note that this equipment has been approved for business purposes with
regard to electromagnetic interference. If purchased in error for use in a
residential area, you may wish to exchange the equipment where you
purchased it.
109
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Appendix C
Regulatory Information
Notice for Taiwan: Class A Warning Statement
Mexico: Hardware Warranty Statement
This warranty statement applies only to sales in Mexico.
Póliza de Garantía
Hewlett-Packard de México, S. A. de C. V. con domicilios en:
Guadalajara, Jalisco
Montemorelos No. 299
Fracc. Loma Bonita, 45060
Tel. 669 95 00
Monterrey, Nvo. León
Calz. Del Valle O. No. 409
4º Piso, Col. Del Valle
Garza García, 76030
Tel. 378 42 40
México, D.F.
Prolongación Reforma No. 470
Col. Lomas de Sta. Fe, 01210
Delegación Alvaro Obregón
Tel. 326 46 00
Garantiza este producto por el término de treinta y seis meses en todas sus partes
y mano de obra contra cualquier defecto de fabricación y funcionamiento a partir
de la fecha de entrega al consumidor final. En el caso de productos que requieran
de enseñanza o adiestramiento en su manejo o en su instalación, a partir de la
fecha en que hubiese quedado operando normalmente el producto después de su
instalación en el domicilio que señale el consumidor.
110
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Appendix C
Regulatory Information
CONDICIONES
1. Centros de Servicio, Refacciones y Partes:
Para hacer efectiva esta garantía, no podrán exigirse mayores requisitos que
la presentación de esta póliza junta con el producto en el lugar donde fue
adquirido o en cualquiera de los centros de servicio ubicados en los
domicilios de la parte superior de esta hoja, mismos en los que se pueden
adquirir refacciones y partes.
2. Cobertura:
La Empresa se compromete a reparar o cambiar el producto, así como las
piezas y componentes defectuosos del mismo, sin ningún cargo para el
consumidor. Los gastos de transportación que se deriven de su cumplimiento
serán cubiertos por Hewlett-Packard de México, S. A. de C. V.
3. Tiempo de Reparación:
El tiempo de reparación en ningún caso será mayor a treinta días contados a
partir de la recepción del producto en cualquiera de los sitios en donde
pueda hacerse efectiva la garantía.
4. Limitaciones:
Esta garantía no es válida en los siguientes casos:
A. Cuando el producto ha sido utilizado en condiciones distintas a las
normales.
B. Cuando el producto no ha sido operado de acuerdo con el instructivo
de uso en idioma Español proporcionado.
C. Cuando el producto ha sido alterado o reparado por personas no
autorizadas por Hewlett-Packard de México, S.A. de C. V.
Producto
Marca
Modelo
No. de Serie
Nombre del Distribuidor
Dirección : ( Calle, Número, Colonia o Poblado, Delegación o Municipio )
C.P.
Ci udad.
E s tado
Teléfono
F echa de entr ega o ins talación
111
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Appendix C
Regulatory Information
Notas
El consumidor podrá solicitar que se haga efectiva la garantía ante la propia casa
comercial donde adquirió el producto.
En caso de que la presente garantía se extraviara, el consumidor puede recurrir a
su proveedor para que se le expida otra póliza de garantía, previa presentación de
la nota de compra o factura respectiva.
Notice for U.K.: General Approval
The LH 4 is approved under approval number NS/G/ 1234/J/100003 for indirect
connection to Public Telecommunication Systems in the U.K.
112
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Appendix D Warranty and Software
License
Warranty
See the HP NetServer Warranty and Service/Support Booklet included with your
product for all warranty and service/support information.
HP Software Product License Agreement
ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP
SOFTWARE LICENSE TERMS SET FORTH BELOW. USING THE
SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE
TERMS. IF YOU DO NOT ACCEPT THESE LICENSE TERMS, YOU
MAY RETURN THE SOFTWARE FOR A FULL REFUND. IF THE
SOFTWARE IS BUNDLED WITH ANOTHER PRODUCT, YOU MAY
RETURN THE ENTIRE UNUSED PRODUCT FOR A FULL REFUND.
The HP Software Product License Agreement will govern all Software which is
provided to you with the exception of Microsoft Software. Microsoft Products are
licensed to you under the Microsoft End User License Agreement (EULA)
contained in the Microsoft documentation.
The following License Terms govern your use of the accompanying Software
unless you have a separate signed agreement with HP.
License Grant. HP grants you a license to Use one copy of the Software. "Use"
means storing, loading, installing, executing or displaying the Software. You
may not modify the Software or disable any licensing or control features of the
Software. If the Software is licensed for "concurrent use," you may not allow
more than the maximum number of authorized users to Use the Software
concurrently.
Ownership. The Software is owned and copyrighted by HP or its third party
suppliers. Your license confers no title to, or ownership in, the Software and is
not a sale of any rights in the Software. HP’s third party suppliers may protect
their rights in the event of any violation of these License Terms.
Copies and Adaptations. You may only make copies or adaptations of the
Software for archival purposes or when copying or adaptation is an essential step
113
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Appendix D
Warranty and Software License
in the authorized Use of the Software. You must reproduce all copyright notices
in the original Software on all copies or adaptations. You may not copy the
Software onto any public network.
If your Computer was shipped with a Recovery CD, (i) the Recovery CD
and/or Support Utility software may be used only for restoring the hard disk of
the HP computer system with which the Recovery CD originally was provided,
and (ii) if separate EULA(s) are included with your Computer for any other MS
products which are included on the Recovery CD, those MS products are subject
to the terms of their respective EULA(s).
No Disassembly or Decryption. You may not disassemble or decompile the
Software unless HP’s prior written consent is obtained. In some jurisdictions,
HP’s consent may not be required for limited disassembly or decompilation. Upon
request, you will provide HP with reasonably detailed information regarding any
disassembly or decompilation. You may not decrypt the Software unless
decryption is a necessary part of the operation of the Software.
Transfer. Your license will automatically terminate upon any transfer of the
Software. Upon transfer, you must deliver the Software, including any copies and
related documentation, to the transferee. The transferee must accept these
License Terms as a condition to the transfer.
Termination. HP may terminate your license upon notice for failure to comply
with any of these License Terms. Upon termination, you must immediately
destroy the Software, together with all copies, adaptations and merged portions in
any form.
Export Requirements. You may not export or re-export the Software or any
copy or adaptation in violation of any applicable laws or regulations.
U.S. Government Restricted Rights. The Software and any accompanying
documentation have been developed entirely at private expense. They are
delivered and licensed as "commercial computer software" as defined in DFARS
252.227-7013 (Oct 1988), DFARS 252.211-7015 (May 1991) or DFARS
252.227-7014 (Jun 1995), as a "commercial item" as defined in FAR 2.101(a), or
as "restricted computer software" as defined in FAR 52.227-19 (Jun 1987)(or any
equivalent agency regulation or contract clause), whichever is applicable. You
have only those rights provided for such Software and any accompanying
documentation by the applicable FAR or DFARS clause or the HP standard
software agreement for the product involved.
114
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Appendix E Service and Support
For all service and support information, see the HP NetServer Warranty and
Service/Support Booklet included with your product.
115
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Index
ISA non-Plug-and-Play boards, 75,
76
A
accessory boards
connecting to AC power
inrush current precautions, 7
Contents Checklist, 1
Converting LH 3 to LH 3r, 2
cooling, 44
installation, 17
ISA non-Plug-and-Play, 75, 76
PCI vs. ISA connectors, 17
tested with NetServer, 19
Covers, 9
B
removing LH 3, 9
boot order, 20
removing LH 3r, 11
replacing LH 3, 11
replacing LH 3r, 15
C
CAUTION
avoid shock hazards, 86
damaging hard drives, 37
don’t leave drive spacers out, 34
don’t leave filler panels out, 34
don’t mix HVD and LVD hard disks,
33
D
disk drive
installing, 37
NetRAID, 41
removing, 41
SCSI address configurations, 34
DMA channel, 76
DMA resources, 76
drive spacer, 34, 38
drive types supported, 32, 33
drives
don’t ship in rack, 2
extend anti-tip foot, 12
insert drive modules slowly, 39
leave covers in place for cooling, 85
leave covers on for cooling, 44
Lift NetServer with two people, 46
need working fans behind power
supplies, 44
NetServer covers are heavy, 10, 14
NetServer is heavy!, 46
open the disk ejector handle gently,
38
installing, 34
E
error messages, 89
POST codes, 89
F
fastening bezel in place, 59
fastening bezel mount, 59
fastening server to slides, 56
Field Replaceable Unit (FRU), 5
filler panel, 34
processor overheating, 44, 85
remove drive modules slowly, 41
static electricity, 37
take care with light pipes on drive
modules, 39
removal, 37
configuration
Front Panel, 3
hard disk drives, 34
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Index
I
Keyboard Lock, 4
Lock, 4
I/O memory slot, 17
I/O port range, 76
I/O Resources, 77
Indicators, 6
menu, 5
Power Switch, 4
RESET, 4
Integrated HP NetRAID, 41
interference, 103
interrupt (IRQ) level, 76
interrupt resources, 77
IRQ resources, 77
ISA non-Plug-and-Play board, 75, 76
ISA non-Plug-and-Play boards
reserving resources, 65
Status LEDs, 4
Status Screen, 4
H
half-height drives, 33
handles
removing after mounting, 57
hard disk drive
formatting with Symbios
Configuration utility, 64
installing, 37
ISA plug-and-play board, 75
K
Keyboard Lock, 4
Keyboard Port, 6
NetRAID, 41
removing, 41
SCSI address configurations, 34
hard drives
L
lifting server into rack, 55
location of NetServer, 48, 93
Lock, 4
adding, 34
half-height, 33
HVD, 33
lockout releases, 58
low-profile hard drives, 33
LVD (Ultra2) drives, 31
LVD (Ultra2) hot-swap hard disk
drives, 31
HVD drives, 31
low-profile, 33
LVD, 33
LVD drives, 31
SE drives, 31
hot swapping fans, 44
hot-swap hard disk drive
formatting with Symbios
Configuration utility, 64
installing, 37
M
mass storage, 31
memory
installing, 23
memory range, 76
memory resources, 76
Monitor Port, 6
Mouse Port, 6
NetRAID, 41
removing, 41
SCSI address configurations, 34
hot-swap mass storage, 31
hot-swap mass storage cage, 31
HP Navigator, 64
HVD drives, 31
N
Navigator
Configuration Assistant, 64
Installation Assistant, 64
Readme file, 64
HVD hard disk drives, 31
118
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Index
in primary hot-swap mass storage
NetRAID, 41
cage, 32
Assistant, 66, 68, 86
configuration, 66, 68, 86
non-hot-swap shelves, 31
non-hot-swap shelves, 32
SCSI configurations, 34
SE SCSI connectors, 17
SE SCSI devices, 31
Serial Port A, 6
P
Parallel Port, 6
PCI board slots, 17
Ports, 6
POST error codes, 89
Power supplies, 6
Power supply cage, 6
Power Switch, 4
Power-on Tests, 8
Serial Port B, 6
Setup utility, 64, 76
reserving resources for ISA boards,
75
Site preparation
environmental considerations, 101
inrush current precautions, 7
Software licensing, 113
software product license agreement,
113
Status LEDs, 4
Status Screen, 4
Symbios Configuration utility, 64
system resources, 76
R
Rack
removing LH 3r from the rack, 14
Rack conversion, 2
RAID, 41, 66, 68, 86
Readme file, 64
Rear Panel
controls, 6
T
Remote Management, 6
Redundancy Kit
fan assembly, 43
Power supplies, 6, 43
Remote Management, 6, 17
removing a drive spacer, 38
removing a filler panel, 37
removing covers
cooling issues, 44
RESET, 4
tape drives, 31
Tested Products List, 31
thermal damage, 44
TopTools, 84
troubleshooting
basics, 85
error messages, 89
finding the problem, 85
tools, 83
U
resources
Ultra2 hot-swap hard disk drives, 31
upgrades
fan assembly, 43
mass storage, 31
power supplies (Redundancy Kit), 43
utilities
system, 76
S
safety
lift with two people, 46, 55
prevent rack tip-over, 46, 54
reduce lifting weight, 46
SCSI addresses, 34
address 7, 32, 33
Setup, 64, 76
Symbios Configuration, 64
119
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Index
V
how to determine type 1, 48
ventilating fans, 44
ventilation, 34
version of NetServer
pedestal illustration, 45
rack illustration, 45
version of rack
W
WARNING
Lift NetServer with two people, 55
Warranty, 113
weight and dimensions, 102
120
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