Belkin Network Router GO N300 DB User Manual

WIRELESS DUAL BAND TRAVEL ROUTER  
User Manual  
GO N300 DB  
F9K1107 8820nt00920uk Rev. A00  
English  
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gETTing sTaRTED  
What’s in the box  
initial setup  
1. Connect your Router to the Ethernet (network) connector in  
your hotel room. (You may use either the cable provided by  
the hotel or the cable provided with your Travel Router.)  
Wireless Dual-Band Travel Router  
Carrying Case  
Ethernet Cable  
Power Supply with UK and EU adapters  
CD with User Manual  
In some regions, the Travel Router includes Plug Adapters  
to support the various plug types in your region.  
Us: No plug adapters included  
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gETTing sTaRTED  
3. Connect the power adapter to the Travel  
Router using the provided cable.  
2. If you purchased your Travel Router in Europe or Asia, it shipped  
with adapters for the various plug types in your region. Please  
attach the appropriate plug type to the power adapter.  
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gETTing sTaRTED  
4. Plug the power adapter into the wall to start up your Travel Router.  
Manual setup Using Your browser  
in anything else such as “www”). Then press the Enter key. If  
you’re still having trouble running the manual setup option, type  
“192.168.2.1” into your browser (you do not need to type in anything  
5. Connect your devices to your Wi-Fi® network. The Travel  
Router ships with a predefined network name (SSID)  
and password for each band (2.4GHz and 5GHz); this  
information is on your Quick Installation Guide.  
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gETTing TO KnOW YOUR ROUTER  
b) Wi-fi Protected setup (WPs) light and button  
front Panel  
The WPS button on the front of your Router can be used to  
help establish a secure connection between your Router and  
other WPS-enabled Wi-Fi devices such as computers. To use  
the WPS feature on your Router, refer to the Router’s web  
interface. The small light near the WPS button shows what is  
happening while you are using WPS to establish a connection.  
a
Off: Idle  
b
blinking blue: The Router is listening for a WPS-enabled  
computer or other device.  
solid blue: The Router has made a secure connection with  
the computer or other device.  
amber: A connection was not created.  
a) status light  
Your Router’s status is shown by the light on the front.  
Off: The Router is not plugged into a power source.  
blinking blue: The Router is starting up.  
solid blue: The Router is connected to the Internet.  
blinking amber: The Router can’t detect the modem. Either the  
modem is off, is not plugged into the Router, or is unresponsive.  
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gETTing TO KnOW YOUR ROUTER  
Reset button  
back Panel  
There is a reset button on the bottom of the Router, which can  
be depressed using a paper clip or other small object.  
You may use this button if you need to reset the Travel Router for  
some reason. See the Troubleshooting section for more details.  
b
a
a) Wan Connector  
Connect your hotel Internet connection to this port using the Ethernet  
cable provided by the hotel or the cable included with your Router.  
b) Usb Power Port  
This port is for the power supply.  
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TEChniCal DETails  
Technical features  
system Requirements  
Broadband Internet service with RJ45 Ethernet connection  
At least one computer with:  
Wireless standards with link Rate:  
• IEEE 802.11n (up to 150Mbps*)  
• IEEE 802.11g (up to 54Mbps*)  
• IEEE 802.11a (up to 54Mbps*)  
• IEEE 802.11b (up to 11Mbps*)  
Installed wireless network interface card and TCP/IP protocol  
Windows® XP 32 (SP3 or greater), Windows Vista® 32/64,  
or Windows 7® 32/64; or Mac OS® X v10.5 or v10.6  
Wireless Operating spectrum:  
Internet Explorer® v7 or above, Firefox®,  
Google Chrome™, or Safari®  
• Simultaneous Dual-Band 2.4GHz and 5GHz  
Minimum 1.8GHz processor  
Minimum 512MB RAM  
Wireless security:  
• Pre-configured security  
• Wi-Fi Protected Setup™  
• 256-bit WPA2® encryption  
• 64/128-bit WEP encryption  
VPn support:  
• PPTP  
• IPSec pass-through  
*The standard transmission rates—150Mbps (for 2.4GHz  
and 5GHz), 54Mbps, and 11Mbps—are the physical  
data rates. Actual data throughput will be lower and may  
depend on the mix of wireless products used.  
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Using YOUR ROUTER  
Opening the Router firmware’s Web interface  
Updating the Router’s firmware  
via the Web interface  
in anything else such as “www”). Then press the Enter key. If  
you’re still having trouble running the manual setup option, type  
“192.168.2.1” in your browser (you do not need to type in anything  
The following steps show you how to update your Router’s  
firmware using its web interface. You do not need to be connected  
to the Internet as this interface is built into the Router itself.  
setup steps:  
1. Locate and download the firmware file from the Belkin  
support site. (Type your part number into the search box in  
the top right corner and look for “Firmware” in the title.)  
2. Save the file to a location on your computer where  
you can get to it easily, such as your desktop.  
3. Connect the computer to your Router.  
4. Open a web browser on the computer.  
5. In the address bar of the web browser, type  
6. Click “Login” in the upper right-hand corner of the page. The  
Router does not ship with a password, so just click “Submit.”  
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Using YOUR ROUTER  
7. Click on “Firmware Update” toward the  
bottom of the left-hand menu.  
9. Select the firmware file by left-clicking on it and then click  
the “Open” button in the lower-right corner of the window.  
This will take you back into the Router’s interface.  
8. Click the “Browse” button toward the middle of the  
screen to search for the file you saved previously.  
note: The firmware version in the image  
below is depicted as an example.  
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Using YOUR ROUTER  
10. Click the “Update” button.  
Resetting the Router  
Reset button  
The “Reset” button is used in rare cases when the Router  
may function improperly. Resetting the Router will restore the  
Router’s normal operation while maintaining the programmed  
settings. You can also restore the factory default settings by  
using the “Reset” button. Use the restore option in instances  
where you may have forgotten your custom password.  
11. A prompt asking, “Are you sure you want to continue  
with upgrading?” will appear. Click “OK.”  
Resetting the Router  
Push and release the “Reset” button. The lights on the Router will  
momentarily flash. The “Router” light will begin to blink. When  
the “Router” light becomes solid again, the reset is complete.  
12. A second prompt will open telling you the Router will not  
respond during the upgrade and warning you not to remove  
the power supply from the Router. Click “OK” once more.  
Congratulations. The firmware has been updated successfully.  
Restoring Your Router to factory Defaults  
Press and hold the “Reset” button for at least 5 seconds,  
and then release it. The lights on the Router will momentarily  
flash. The “Router” light will begin to blink. When the “Router”  
light becomes solid again, the restore is complete.  
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Using YOUR ROUTER  
4. Click on “Restore Factory Defaults” in the left-hand column  
under the “Utilities” heading.  
Restoring the Router to Default  
settings Using the Web interface  
symptoms  
You need to restore the factory defaults using the web interface.  
This may be because the Router is not performing as expected  
or you wish to remove all previously configured settings.  
setup steps  
1. Open a web browser on the computer.  
2. In the address bar of the web browser, type “http://192.168.2.1”.  
5. Click on the “Restore Defaults” button.  
3. Click “Login” in the upper right-hand corner of the page. The  
Router does not ship with a password, so just click “Submit.”  
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Using YOUR ROUTER  
6. A warning box will open that says, “Warning: All your settings  
will be lost. Are you sure you want to do this?” Click “OK.”  
7. The Router will begin the restoring process. Once the restore  
is complete, the Router will reboot.  
note: This may take several minutes.  
Your Router has successfully been restored to its factory settings.  
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TROUblEshOOTing, sUPPORT, anD WaRRanTY  
My wireless network performance is slow,  
inconsistent, suffers from weak signal, or i’m having  
difficulty maintaining a VPn connection  
Troubleshooting  
Wireless technology is radio-based, which means connectivity  
and the throughput performance between devices decreases  
when the distance between devices increases. Other factors  
that will cause signal degradation (metal is generally the worst  
culprit) are obstructions such as walls and metal appliances.  
Note also that connection speed may decrease as the computer  
moves farther away from the Router. In order to determine if  
wireless issues are related to range, we suggest temporarily  
moving the computer within 10 feet from the Router if possible.  
i can’t connect to the internet wirelessly  
If the light on the front of the Router is solid blue, then your Router  
is connected to the Internet. You may not be connected to the  
Router’s wireless network. Please refer to “Adding Computers to  
Your Network” in this manual for instructions. If your Windows XP  
computer is running SP2, you will not be able to set up the Router  
via the wireless setup process. You will need to either update to  
Windows XP SP3 or complete the setup via a wired connection.  
Changing the wireless channel  
Depending on local wireless traffic and interference,  
switching the wireless channel of your network  
can improve performance and reliability.  
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TROUblEshOOTing, sUPPORT, anD WaRRanTY  
limiting the wireless transmit rate  
i am having difficulty setting up WPa security on my Router  
Limiting the wireless transmit rate can help improve range and  
connection stability. Most wireless cards have the ability to limit the  
transmission rate. To change this property in Windows, go to the  
Windows Control Panel, open “Network Connections,” and double-  
click on your wireless card’s connection. In the properties dialog,  
select the “Configure” button on the “General” tab, then choose  
the “Advanced” tab and select the rate property. Wireless client  
cards are usually set to automatically adjust the wireless transmit  
rate for you, but doing so can cause periodic disconnects when the  
wireless signal is too weak; as a rule, slower transmission rates  
are more stable. Experiment with different connection rates until  
you find the best one for your environment. Note that all available  
transmission rates should be acceptable for browsing the Internet.  
For more assistance, see your wireless card’s user manual.  
Click on the “Login” button in the top right-hand corner of the  
screen. You will be asked to enter your password. If you have never  
set a password, leave the “Password” field blank and click “Submit.”  
2. Click “Wireless” in the left-hand menu. Then  
click “Security” just below that.  
3. Select the “WPA/WPA2” option.  
4. Enter a password. This can be from 8–63 characters of your choice,  
including spaces and punctuation, OR a 64-digit hexadecimal  
number (using only the numbers 0–9 and letters A–F).  
5. Click “Apply Changes” to finish. Your wireless  
connection is now encrypted. Each computer using your  
wireless network will need to use the new key.  
Does the Router support Wireless Protected access  
(WPa) security?  
note: If you are configuring the Router over a wireless  
connection, you will have to re-connect to the  
Router after changing any security settings.  
The Router ships with WPA/WPA2 security turned on.  
Windows XP and some older network hardware may  
require a software update to support WPA/WPA2.  
note: Some older networking hardware supports  
only WEP encryption. If your older computers cannot  
connect to your network, try 128-bit or 64-bit WEP, or  
seek software updates from their manufacturers.  
13  
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TROUblEshOOTing, sUPPORT, anD WaRRanTY  
i am having difficulty setting up Wired Equivalent  
Privacy (WEP) security on my Router  
Click on the “Login” button in the top right-hand corner of the  
screen. You will be asked to enter your password. If you have never  
set a password, leave the “Password” field blank and click “Submit.”  
2. Click “Wireless” in the left-hand menu. Then  
click “Security” just below that.  
3. Select the “128-bit WEP” option.  
4. You may type in a WEP key manually, or generate one from  
a passphrase. Type a phrase in the “Passphrase” field and  
click the “Generate” button. A WEP key is composed of 26  
hexadecimal digits (0–9, A–F. For example, C3 03 0F AF 4B  
B2 C3 D4 4B C3 D4 EE 74 is a valid 128-bit WEP key.  
5. Click “Apply Changes” to finish. Your wireless  
activity is now encrypted. Each computer using your  
wireless network will need to use the new key.  
note: If you are configuring the Router over a wireless  
connection, you will have to re-connect to the  
Router after changing any security settings.  
note: Some older networking hardware supports  
only 64-bit WEP encryption. If your older computers  
cannot connect to your network, try 64-bit WEP.  
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TROUblEshOOTing, sUPPORT, anD WaRRanTY  
Technical support  
Country  
number  
Internet adress  
AUSTRIA  
0820 200766  
Us  
BELGIUM  
07 07 00 073  
CZECH REPUBLIC  
DENMARK  
FINLAND  
239 000 406  
UK  
701 22 403  
0972519123  
australia  
FRANCE  
08 - 25 54 00 26  
0180 - 500 57 09  
00800 - 44 14 23 90  
06 - 17 77 49 06  
800 8534  
GERMANY  
GREECE  
new Zealand  
HUNGARY  
ICELAND  
singapore  
1800 622 1130  
IRELAND  
0818 55 50 06  
02 - 69 43 02 51  
34 20 80 85 60  
0900 - 040 07 90 €0.10 per minute  
81 50 0287  
ITALY  
Europe  
LUXEMBOURG  
NETHERLANDS  
NORWAY  
POLAND  
00800 - 441 17 37  
707 200 676  
You can find technical-support information on our website,  
www.belkin.com, by navigating to the tech-support section.  
PORTUGAL  
RUSSIA  
495 580 9541  
If you want to contact technical support by phone,  
SLOVAKIA  
SLOVENIA  
SOUTH AFRICA  
SPAIN  
08000 04614  
please call the number you need from this list*:  
0800 80510  
*Local rates apply.  
0800 - 99 15 21  
902 - 02 43 66  
07 - 71 40 04 53  
SWEDEN  
SWITZERLAND  
08 - 48 00 02 19  
0845 - 607 77 87  
UNITED KINGDOM  
OTHER COUNTRIES  
+44 - 1933 35 20 00  
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TROUblEshOOTing, sUPPORT, anD WaRRanTY  
What is not covered by this warranty?  
belkin international, inc , limited  
All above warranties are null and void if the Belkin product is not  
provided to Belkin for inspection upon Belkin’s request at the sole  
expense of the purchaser, or if Belkin determines that the Belkin  
product has been improperly installed, altered in any way, or tampered  
with. The Belkin Product Warranty does not protect against acts  
of God such as flood, lightning, earthquake, war, vandalism, theft,  
normal-use wear and tear, erosion, depletion, obsolescence, abuse,  
damage due to low voltage disturbances (i.e. brownouts or sags), non-  
authorized program, or system equipment modification or alteration.  
2-Year Product Warranty  
What this warranty covers  
Belkin International, Inc. (“Belkin”) warrants to the original  
purchaser of this Belkin product that the product shall be free  
of defects in design, assembly, material, or workmanship.  
What the period of coverage is  
Belkin warrants the Belkin product for two years.  
how to get service  
To get service for your Belkin product you must take the following  
steps:  
What will we do to correct problems?  
Product Warranty.  
1. Contact Belkin International, Inc., on the phone number  
listed on p15, within 15 days of the Occurrence. Be  
prepared to provide the following information:  
Belkin will repair or replace, at its option, any defective product  
free of charge (except for shipping charges for the product).  
Belkin reserves the right to discontinue any of its products without  
notice, and disclaims any limited warranty to repair or replace any  
such discontinued products. In the event that Belkin is unable to  
repair or replace the product (for example, because it has been  
discontinued), Belkin will offer either a refund or a credit toward  
the purchase of another product from Belkin.com in an amount  
equal to the purchase price of the product as evidenced on the  
original purchase receipt as discounted by its natural use.  
a. The part number of the Belkin product.  
b. Where you purchased the product.  
c. When you purchased the product.  
d. Copy of original receipt.  
2. Your Belkin Customer Service Representative will then  
instruct you on how to forward your receipt and Belkin  
product and how to proceed with your claim.  
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TROUblEshOOTing, sUPPORT, anD WaRRanTY  
Belkin reserves the right to review the damaged Belkin product.  
All costs of shipping the Belkin product to Belkin for inspection  
shall be borne solely by the purchaser. If Belkin determines,  
in its sole discretion, that it is impractical to ship the damaged  
equipment to Belkin, Belkin may designate, in its sole discretion,  
an equipment repair facility to inspect and estimate the cost to  
repair such equipment. The cost, if any, of shipping the equipment  
to and from such repair facility and of such estimate shall be  
borne solely by the purchaser. Damaged equipment must remain  
available for inspection until the claim is finalized. Whenever  
claims are settled, Belkin reserves the right to be subrogated  
under any existing insurance policies the purchaser may have.  
Some states do not allow limitations on how long an implied  
warranty lasts, so the above limitations may not apply to you.  
IN NO EVENT SHALL BELKIN BE LIABLE FOR INCIDENTAL,  
SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL OR  
MULTIPLE DAMAGES SUCH AS, BUT NOT LIMITED TO,  
LOST BUSINESS OR PROFITS ARISING OUT OF THE  
SALE OR USE OF ANY BELKIN PRODUCT, EVEN IF  
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  
This warranty gives you specific legal rights, and you may also have  
other rights, which may vary from state to state. Some states do  
not allow the exclusion or limitation of incidental, consequential,  
or other damages, so the above limitations may not apply to you.  
how state law relates to the warranty  
THIS WARRANTY CONTAINS THE SOLE WARRANTY OF  
BELKIN. THERE ARE NO OTHER WARRANTIES, EXPRESSED  
OR, EXCEPT AS REQUIRED BY LAW, IMPLIED, INCLUDING  
THE IMPLIED WARRANTY OR CONDITION OF QUALITY,  
MERCHANTABILITY OR FITNESS FOR A PARTICULAR  
PURPOSE, AND SUCH IMPLIED WARRANTIES, IF ANY, ARE  
LIMITED IN DURATION TO THE TERM OF THIS WARRANTY.  
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REgUlaTORY infORMaTiOn  
fCC statement  
federal Communications Commission notice  
This equipment has been tested and found to comply with the  
limits for a Class B digital device, pursuant to Part 15 of the FCC  
Rules. These limits are designed to provide reasonable protection  
against harmful interference in a residential installation.  
DEClaRaTiOn Of COnfORMiTY WiTh fCC RUlEs  
fOR ElECTROMagnETiC COMPaTibiliTY  
We, Belkin International, Inc., of 12045 E. Waterfront Drive, Playa  
Vista, CA 90094, declare under our sole responsibility that the device,  
f9K1107, complies with Part 15 of the FCC Rules. Operation is  
subject to the following two conditions: (1) this device may not cause  
harmful interference, and (2) this device must accept any interference  
received, including interference that may cause undesired operation.  
This equipment generates, uses, and can radiate radio frequency  
energy, and if not installed and used in accordance with the  
instructions, may cause harmful interference to radio communications.  
However, there is no guarantee that interference will not occur  
in a particular installation. If this equipment does cause harmful  
interference to radio or television reception, which can be determined  
by turning the equipment off and on, the user is encouraged to try and  
correct the interference by one or more of the following measures:  
Caution: Exposure to Radio frequency Radiation  
The device shall be used in such a manner that the potential  
for human contact normal operation is minimized.  
Reorient or relocate the receiving antenna.  
This equipment complies with FCC radiation exposure  
limits set forth for an uncontrolled environment. This  
equipment should be installed and operated with a minimum  
distance of 20cm between the radiator and your body.  
Increase the distance between the equipment and the receiver.  
Connect the equipment to an outlet on a circuit different  
from that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
FCC Caution: Any changes or modifications not expressly  
approved by the party responsible for compliance could  
void the user’s authority to operate this equipment.  
This device and its antenna(s) must not be co-located or  
operating in conjunction with any other antenna or transmitter.  
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REgUlaTORY infORMaTiOn  
European Compliance statement:  
Belkin International hereby declares that this F9K1107 WIRELESS DUAL BAND TRAVEL ROUTER is in compliance with  
the essential requirements and other revelant provisions of the RTT&E Directive 1999/5/EC, the EMC Directive 2004/108/  
EC, and the Low Voltage Directive 2006/5/EC. Conformity was assessed using a Technical Construction File.  
A copy of the European Union CE marking “Declaration of Conformity” may be obtained at the website: www.belkin.com/doc  
For information on product disposal please refer to  
general safety information:  
• For indoor installation only  
• For installation with supplied power adapter only  
• The supplied power adapter is the product’s switch-off device. The base socket must be near the product and easily accessible.  
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© 2011 Belkin International, Inc. All rights reserved. All trade names are registered trademarks of respective  
manufacturers listed. Windows, Windows Vista, and Internet Explorer are either registered trademarks or  
trademarks of Microsoft Corporation in the United States and/or other countries. Mac OS and Safari are  
trademarks of Apple Inc., registered in the U.S. and other countries. Google Chrome is a trademark of Google Inc.  
F9K1107_8820nt00920uk  
Belkin Ltd.  
Belkin SAS  
Belkin GmbH  
Express Business Park  
Shipton Way, Rushden  
NN10 6GL, United Kingdom  
130 rue de Silly  
92100 Boulogne-Billancourt,  
France  
Otto-Hahn-Straße 20  
85609 Aschheim  
Germany  
Belkin Iberia  
Belkin Italy & Greece  
Via Nino Bonnet, 4/6  
Milan 20154  
Belkin B.V.  
Avda de Barajas, 24, Edificio Gamma,  
4ªpta, 28108 Alcobendas  
Madrid - Spain  
Tupolevlaan 1  
1119 NW Schiphol-Rijk,  
Netherlands  
Italy  
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