Belgacom Telephone SPA942 User Manual

Integrated Telephony Services  
Linksys SPA942  
Integrated Telephony Services  
Linksys SPA942  
Quick reference guide  
Features Access Codes  
*21*  
#21#  
*67*  
#67#  
*61*  
#61#  
*31*  
#31*  
Call Forwarding Unconditional Activation  
Call Forwarding Unconditional Deactivation  
Call Forwarding Busy Activation  
Call Forwarding Busy Deactivation  
Call Forwarding No Answer Activation  
Call Forwarding No Answer Deactivation  
Calling Line ID Delivery Blocking per Call  
Calling Line ID Delivery per Call  
*68*  
*88*  
*82#  
#43*  
*82*  
*26#  
#26#  
Call Park  
Call Park Retrieve  
Call Pickup  
Cancel Call Waiting  
Directed Call Pickup  
Do Not Disturb Activation  
Do Not Disturb Deactivation  
Lines  
Soft Buttons  
Navigation button  
Voice mail PhoneMail™  
Action type  
Own phone  
1230  
Other phone  
+32 78 15 1230  
+32 78 15 1231  
+32 78 15 1232  
0800 22 200 (NL)  
Voicemail button  
For more info  
For problems  
Consultation  
Configuration  
Direct deposit  
0800 33 200 (FR)  
0800 22 100 (NL)  
0800 33 100 (FR)  
1231  
1232  
Call hold button  
Setup button  
Remarks:  
Volume adjustment bar  
Mute button  
- It is not possible to listen to your voice mails before having carried out the initial  
configuration.  
- In order to have calls transferred to your voice mailbox, you have to activate (or have  
it activated by your administrator) the “Third-Party Voice Mail Support” feature on the  
ITS web management portal.  
Headphone  
Speaker button  
Frequently Asked Questions - FAQ  
To place a call  
Dial the number and unhook the handset or press the Dial soft key.  
-
To place a call from the phone (or the CommPilot CallManager or the Microsoft  
Outlook Assistant), always start with ”0” then the number to dial with the prefix  
(e.g. 002 722 12 34). The international format is also accepted instead of the “0”  
(e.g. +32 2 722 12 34). This only applies to calls outside your group number range  
and without use of short numbering.  
To transfer a call  
During the call press the Transf soft key, then dial the destination number and press the  
Dial soft key. When in communication with the destination, press the Transf soft key.  
-
-
Placing a conference call from the phone, when terminating the call, the other  
two parties stay in communication.  
Placing a conference call from the CommPilot CallManager or the Microsoft  
Outlook Assistant, when terminating the call, the other two parties do not stay in  
communication.  
To make a blind transfer  
During the call, via the navigation key go to the right to display more options, and press  
the bxfer soft key. Dial the destination number and press the Dial soft key.  
-
Access the web management portal to configure your features via  
https://81.245.3.244 or https://81.245.3.245. These addresses are only accessible  
from Explore or a teleworking connection.  
To make a conference call  
During a call press the Conf soft key, then dial the other destination and press the Dial  
soft key.After connection press the Conf soft key again.  
For a complete phone manual, go on www.belgacom.be/its/ and click on products.  
To place a call from Call history or Personal directory  
Press the Setup button, scroll to the list you want to use with the navigation button and  
press the Select soft key. Scroll to the number you want to dial using the navigation  
button and press the Dial soft key.  
To report a problem, please contact your administrator: _________________________.  
To contact directly Belgacom, be sure to have at your disposal your site DSID number  
________________________ before calling the 0800 14 888.  
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