BIXOLON Printer SRP 350II User Manual

User’s Manual  
SRP-350II  
Thermal Printer  
Rev. 1.00  
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SRP-350II  
CAUTION  
Violating following instructions can cause slight wound or damage the appliance.  
If you observe a strange smoke, odor or noise from  
Keep the desiccant out of children’s reach.  
the printer, unplug it before taking following  
measures.  
If not, they may eat it.  
Switch off the printer and unplug the set from the mains.  
After the disappearance of the smoke, call your dealer to  
repair it.  
TO UNPLUG  
PRINTER  
PROHIBITED  
Install the printer on the stable surface.  
Use only approved accessories and do not try to  
disassemble, repair or remodel it for yourself.  
If the printer falls down, it can be broken and you can hurt  
yourself.  
Call your dealer when you need these services.  
Do not touch the blade of auto cutter.  
PRINTER  
DISASSEMBLING  
PROHIBITED  
PROHIBITED  
PRINTER  
Do not let water or other foreign objects in the  
printer.  
Do not use the printer when it is out of order. This  
can cause a fire or an electrocution.  
If this happened, switch off and unplug the printer before  
Switch off and unplug the printer before calling your dealer.  
calling your dealer.  
PROHIBITED  
PRINTER  
TO UNPLUG  
PRINTER  
DEALER  
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SRP-350II  
Warning - U.S.A  
This equipment has been tested and found to comply with the limits for a Class A digital  
device pursuant to Part 15 of the FCC Rules. These limits are designed to provide  
reasonable protection against harmful interference when the equipment is operated in a  
commercial environment. This equipment generates uses, and can radiate radio frequency  
energy and, if not installed and used in accordance with the instruction manual, may cause  
harmful interference to radio communications. Operation of this equipment in a residential  
area is likely to cause harmful interference in which case the user will be required to  
correct the interference at his own expense.  
Notice - Canada  
This Apparatus complies with class “A” limits for radio interference as specified in the  
Canadian department of communications radio interference regulations.  
Get appareil est conforme aux normes class “A” d’interference radio tel que specifier par  
ministre canadien des communications dans les reglements d’interference radio.  
Caution  
Some semiconductor devices are easily damaged by static electricity. You should turn the  
printer “OFF”, before you connect or remove the cables on the rear side, in order to guard  
the printer against the static electricity. If the printer is damaged by the static electricity, you  
should turn the printer “OFF”.  
Waste Electrical and Electric Equipment (WEEE)  
This marking shown on the product or its literature, indicates that is should not  
be disposed with other household wastes at the end of its working life, To  
prevent possible harm to the environment or human health from uncontrolled  
waste disposal, please separate this from other types of wastes and recycle it  
responsibly to promote the sustainable reuse of material resources. Household  
users should contact either the retailer where they purchased this product, or  
their local government office, for details of where and how they can take this item for  
environmentally safe recycling. Business users should contact their supplier and check the  
terms and conditions of the purchase contract. This product should not be mixed with other  
commercial wastes for disposal.  
Label Material  
* Control Label: PC  
* Other Labels: PET  
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SRP-350II  
Introduction  
The SRP-350II Roll Printer are designed for use with electronic instruments such as  
system ECR, POS, banking equipment, computer peripheral equipment, etc.  
The main features of the printer are as follows:  
1. High speed printing : 47.28 (1/6” Feed) lines per second.  
2. Low noise thermal printing.  
3. RS-232 (IFA-S TYPE, IFA-SD TYPE), Parallel (IFG-P TYPE), USB (IFG-U TYPE),  
Ethernet (IFA-EP TYPE).  
4. The data buffer allows the unit to receive print data even during printing.  
5. Peripheral units drive circuit enables control of external devices such as cash drawer.  
6. Characters can be scaled up to 64 times compared to it’s original size.  
7. Bar code printing is possible by using a bar code command.  
8. Different print densities can be selected by DIP switches.  
Please be sure to read the instruction in this manual carefully before using your new  
SRP-350II.  
NOTE  
The socket-outlet shall be near the equipment and it shall be easy accessible.  
All specifications are subjected to change without notice.  
We at BIXOLON maintain ongoing efforts to enhance and upgrade the functions and  
quality of all our products. In following, product specifications and/or user manual content  
may be changed without prior notice.  
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SRP-350II  
Table of Contents  
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SRP-350II  
1. Setting Up the Printer  
1-1 Unpacking  
Your printer box should include these items. If any items are damaged or missing, please  
contact your dealer for assistance.  
SRP-350II  
Cover Cable  
CD  
Roll Paper  
Manual  
AC Adapter  
Power Cord  
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SRP-350II  
1-2 Connecting the Cables  
You can connect up the three cables to the printer. They all connect to the connector panel  
on the back of the printer, which is shown below:  
NOTE  
Before connecting any of the cables, make sure that both the printer and the host are  
turned off.  
1-2-1 Serial Interface (RS-232C)  
IFA-S TYPE  
ON  
Drawer kick-out Power supply  
Interface connector  
connector  
connector  
When the Dip Switch is “ON” on the Serial Interface Board,  
DTR and RTS are connected each other.  
PRINTER  
SIDE (25P)  
HOST  
SIDE (25P)  
PRINTER  
SIDE (25P)  
HOST  
SIDE (9P)  
PRINTER  
SIDE (9P)  
HOST  
SIDE (9P)  
Pin No. Signal Name Signal Direction  
Function  
BODY  
Frame GND  
TXD  
-
Frame Ground  
Transmit Data  
Receive Data  
2
3
Output  
Input  
RXD  
This signal indicates whether the host computer can receive  
data. (H/W flow control)  
1) MARK(Logic1) : The host can receive a data.  
2) SPACE(Logic0) : The host can not receive a data.  
3) The printer transmits a data to the host, after confirming  
this signal.  
4) When XON/XOFF flow control is selected, the printer  
does not check this signal.  
6
7
DSR  
Signal GND  
DTR  
Input  
-
Signal Ground  
This signal indicates whether the printer is busy. (H/W flow  
control)  
1) MARK(Logic1) : The printer is busy.  
2) SPACE(Logic0) : The printer is not busy.  
3) The host transmits a data to the printer, after confirming  
this signal.  
20  
Output  
4) When XON/XOFF flow control is selected, the host does  
not check this signal.  
Shield  
Frame GND  
-
Frame Ground  
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SRP-350II  
1-2-2 Parallel Interface (IEEE1284)  
IFG-P TYPE  
Drawer kick-out Power supply  
connector connector  
Interface connector  
Pin No.  
1
Source  
Host  
Compatibility Mode  
Nibble Mode  
nStrobe  
Data 0 (LSB)  
Data 1  
Data 2  
Data 3  
Data 4  
Data 5  
Data 6  
Data 7 (MSB)  
nAck  
HostClk  
2
3
4
5
6
7
8
9
Host / Printer  
Host / Printer  
Host / Printer  
Host / Printer  
Host / Printer  
Host / Printer  
Host / Printer  
Host / Printer  
Printer  
-
-
-
-
-
-
-
-
10  
11  
12  
13  
14  
15  
16  
17  
18  
19~30  
31  
32  
33  
34  
35  
36  
PtrClk  
PtrBusy /Data3,7  
AckDataReq/Data2,6  
Printer  
Printer  
Printer  
Host  
Busy  
Perror  
Select  
nAutoFd  
NC  
GND  
FG  
Logic-H  
GND  
nInit  
nFault  
GND  
DK_Status  
+5V  
Xflag /Data1,5  
HostBusy  
NC  
GND  
FG  
Logic-H  
Printer  
GND  
nInit  
nDataAvail /Data0,4  
Host  
Printer  
ND  
ND  
ND  
Printer  
Printer  
Host  
nSelectIn  
1284-Active  
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SRP-350II  
1-2-3 USB Interface  
IFG-U TYPE  
USB  
Drawer kick-out Power supply  
connector connector  
USB connector  
Pin No.  
Shell  
Signal Name  
Assignment (Color)  
Function  
Frame Ground  
Host Power : DC5[V] / 500[mA]  
Differential Data Line  
Differential Data Line  
Signal Ground  
Shield  
VBUS  
D-  
D+  
GND  
Drain Wire  
Red  
1
2
3
4
White  
Green  
Black  
1-3 Connecting the Drawer  
WARNING  
Use a drawer that matches the printer specification. Using an improper drawer may  
damage the drawer as well as the printer.  
CAUTION  
Do not connect a telephone line to the drawer kick-out connector; otherwise the printer and  
the telephone line may be damaged.  
Plug the drawer cable into the drawer kick-out connector on the back of the printer next to  
the power supply connector.  
Pin No.  
Signal name  
Frame GND  
Drawer Kick-Out Driver Signal #1  
Drawer Open / Close Signal  
+24V  
Direction  
1
2
3
4
5
6
-
Output  
Input  
-
Output  
-
Drawer Kick-Out Driver Signal #2  
Signal GND  
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SRP-350II  
1-4 Setting the Dip Switches  
1-4-1 Serial Interface  
• DIP Switch 1  
SW  
1-1  
1-2  
1-3  
1-4  
1-5  
1-6  
1-7  
1-8  
Function  
Auto Line Feed  
Flow Control  
Data Length  
Parity Check  
ON  
Enable  
XON/XOFF  
7 bits  
OFF  
Disable  
DTR/DSR  
8 bits  
Default  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
ON  
Yes  
EVEN  
No  
ODD  
Parity Selection  
Baud rate Selection (bps)  
Refer to the following Table 1  
OFF  
• DIP Switch 2  
SW  
Function  
ON  
Full cut  
OFF  
Partial cut  
Default  
OFF  
OFF  
2-1  
2-2  
Auto cutter control  
Internal bell control  
Internal bell disable Internal bell enable  
Auto cutter  
Auto cutter disable  
enable  
2-3  
Auto Cutter  
OFF  
2-4  
2-5  
2-6  
2-7  
Reserved  
-
-
OFF  
OFF  
OFF  
OFF  
Print Density  
Refer to the following table 2  
Near-End Sensor Status  
External buzzer control  
Disable  
External buzzer  
enable  
Enable  
External buzzer  
disable  
2-8  
OFF  
1-4-2 Parallel & USB Interface  
• DIP Switch 1  
SW  
1-1  
1-2  
1-3  
1-4  
1-5  
1-6  
1-7  
Function  
Auto Line Feed  
Reserved  
Reserved  
Reserved  
Reserved  
Reserved  
Reserved  
Reserved  
ON  
Enable  
OFF  
Disable  
Default  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
ON  
-
-
-
-
-
-
-
-
-
-
-
-
-
-
1-8  
OFF  
• DIP Switch 2  
SW  
Function  
ON  
Full cut  
OFF  
Partial cut  
Default  
OFF  
OFF  
2-1  
2-2  
Auto cutter control  
Internal bell control  
Internal bell disable Internal bell enable  
Auto cutter  
Auto cutter disable  
enable  
2-3  
Auto Cutter  
OFF  
2-4  
2-5  
2-6  
2-7  
Reserved  
-
-
OFF  
OFF  
OFF  
OFF  
Print Density  
Refer to the following table 2  
Near-End Sensor Status  
External buzzer control  
Disable  
External buzzer  
enable  
Enable  
External buzzer  
disable  
2-8  
OFF  
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SRP-350II  
Table 1 – Baud rate (bps) Selection  
Transmission Speed  
2400  
1-6  
ON  
ON  
OFF  
OFF  
OFF  
OFF  
ON  
1-7  
OFF  
OFF  
ON  
OFF  
ON  
1-8  
OFF  
ON  
OFF  
OFF  
ON  
Default  
4800  
9600  
19200  
38400  
57600  
115200  
9600  
OFF  
ON  
ON  
ON  
Table 2 – Print Density Selection  
Print Density  
2-5  
ON  
OFF  
OFF  
2-6  
ON  
OFF  
ON  
Default  
2
1 (Light)  
2 (Medium)  
3 (Dark)  
Auto Cutter Enable / Disable selection  
Dip Switch Set 2  
ON  
OFF  
Auto Cutter Disabled  
Auto Cutter Enabled  
SW 2-3  
Application  
Ignores Auto Cutter error for continuous printing.  
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SRP-350II  
1-5 Installing or Replacing the Paper Roll  
NOTE  
Be sure to use paper rolls that meet the specifications. Do not use paper rolls that have  
the paper glued to the core because the printer cannot detect the paper end correctly.  
1-5-1 Make sure that the printer is not receiving data; otherwise, data may be lost.  
1-5-2 Open the paper roll cover by pressing the cover-open button.  
NOTE  
Do not open the print cover while the printer is operating. This may damage the printer.  
1-5-3 Remove the used paper roll core if there is one.  
1-5-4 Insert the paper roll as shown.  
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SRP-350II  
1-5-5 Be sure to note the correct direction that the paper comes off the roll.  
1-5-6 Pull out a small amount of paper, as shown. Then close the cover.  
NOTE  
When closing the cover, press the center of printer cover firmly to prevent  
paper miss-loading.  
1-5-7 Tear off the paper as shown.  
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SRP-350II  
1-6 Adjustments and Settings  
The SRP-350II is set up at the factory to be appropriate for almost all users. It does,  
however, offer some settings for users with special requirements.  
It has DIP switches that allow you to change communication settings, such as  
handshaking and parity check, as well as print density.  
The SRP-350II also has a near-end sensor for the paper. This can give you a warning  
when the paper is almost out. If you find that there is not enough paper remaining on the  
roll when the near-end sensor is triggered, you can change the near-end sensor setting.  
Rotate the near end sensor tab at front or rear position. (See the below figure)  
Near end sensor tab  
1-7 Using the Printer  
Control Panel  
POWER  
The POWER light is on whenever the printer is on.  
ERROR  
This indicates an error.  
PAPER  
This light indicates the near end of the paper roll. Install a new paper roll  
and the printer will continue printing. When the light blinks, it indicates  
the self-test printing standby state or macro execution Standby state  
when the macro execution command is used.  
FEED  
Press the FEED button once to advance paper one line. You can also  
hold down the FEED button to feed paper continuously.  
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SRP-350II  
1-8 Connecting the computer  
You need an appropriate interface cable.  
1-8-1 Plug the cable connector securely into the printer’s interface connector.  
1-8-2 Tighten the screws on both sides of the cable connector.  
1-8-3 Attach the other end of the cable to the computer.  
1-9 Connecting the Power Supply  
CAUTIONS  
When connecting or disconnecting the power supply from the printer, make sure that the  
power supply is not plugged into an electrical outlet. Otherwise you may damage the  
power supply or the printer.  
If the power supply’s rated voltage and your outlet’s voltage do not match, contact your  
dealer for assistance. Do not plug in the power cord. Otherwise, you may damage the  
power supply or the printer.  
1-9-1 Make sure that the printer’s power switch is turned off, and the power supply’s power  
cord is unplugged from the electrical outlet.  
1-9-2 Check the label on the power supply to make sure that the voltage required by the  
power supply matches that of your electrical outlet.  
1-9-3 Plug in the power supply’s cable as shown below. Notice that the flat side of the plug  
faces down.  
NOTE  
To remove the DC cable connector, make sure that the power supply’s power cord is  
unplugged; then grasp the connector at the arrow and pull it straight out.  
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SRP-350II  
2. Self Test  
The self-test checks whether the printer has any problems. If the printer does not function  
properly, contact your dealer. The self-test checks the following;  
2-1 Make sure paper roll has been installed properly.  
2-2 Turn on the power while holding down the FEED button. The self-test begins.  
2-3 The self-test prints the current printer status, which provides the control ROM version  
and the DIP switch setting.  
2-4 After printing the current printer status, self-test printing will print the following,  
and pause (The PAPER LED light blinks).  
SELF-TEST PRINTING.  
PLEASE PRESS THE FEED BUTTON.  
2-5 Press the FEED button to continue printing.  
The printer prints a pattern using the built-in character set.  
2-6 The self-test automatically ends and cuts the paper after printing the following.  
*** COMPLETED ***  
2-7 The printer is ready to receive data as soon as it completes the self-test.  
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SRP-350II  
3. Hexadecimal Dumping  
This feature allows experienced users to see exactly what data is coming to the printer.  
This can be useful in finding software problems. When you turn on the hexadecimal dump  
function, the printer prints all commands and data in hexadecimal format along with a  
guide section to help you find specific commands.  
To use the hexadecimal dump function, follow these steps.  
3-1 After you make sure that the printer is off, open the cover.  
3-2 Turn on the printer, while holding down the FEED button.  
3-3 Close the cover, then the printer enters the hexadecimal dump mode.  
3-4 Run any software program that sends data to the printer. The printer will print all the  
codes it receives in a two-column format. The first column contains the hexadecimal  
codes and the second column gives the ASCII characters that corresponds to the  
codes.  
1B 21 00 1B 26 02 40 40 40 40  
02 0D 1B 44 0A 14 1E 28 28 28  
00 01 0A 41 0D 42 0A 43 43 43  
. ! . . & . @ @ @ @  
. . . D . . . . ( ( (  
. . . A . B . C C C  
A period (.) is printed for each code that has no ASCII equivalent.  
During the hex dump, all commands except DLE EOT and DLE ENQ are disabled.  
3-5 When the printing finishes, turn off the printer.  
3-6 Turn on the printer and then the hexadecimal mode is off.  
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SRP-350II  
4. Specification  
Printing method  
Dot density  
Thermal line printing  
180 dpi (7dots/mm)  
72 mm  
Printing width  
Paper width  
80 mm  
42 (Font A)  
56 (Font B)  
56 (Font C)  
Characters per line (default)  
Printing speed  
47.28lines/sec , 200 mm/sec  
4K Bytes  
Receive Buffer Size  
NOTE : Printing speed may be slower, depending on the data transmission  
speed and the combination of control commands.  
SMPS Input voltage  
Frequency  
100~240 VAC  
50/60 Hz  
Supply voltage  
SMPS Output voltage  
Temperature  
24 VDC  
0 ~ 45 (Operating)  
-20 ~ 60 (Storage)  
Environmental  
Conditions  
10 ~ 80 % RH (Operating)  
10 ~ 90 % RH (Storage)  
; Except for paper  
Humidity  
Mechanism Head  
150 Km  
LIFE *  
Auto Cutter  
Mechanism  
1,800,000 Cut  
MCBF *  
70,000,000 lines  
* These values are calculated under printing level 2 with recommended paper at normal  
temperature.  
* These values may vary with environment temperature, printing level, etc.  
* The switch is the disconnecting device. Turn off switch from any hazard.  
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SRP-350II  
5. Appendix  
5-1 Cleaning Printer  
Paper dust inside the printer may lower the print quality. In this case clean the printer as  
follows.  
5-1-1 Open the printer cover and remove the paper if exists.  
5-1-2 Clean the print head with a cotton swab moistened with alcohol solvent.  
5-1-3 Clean the platen roller and paper end sensor with cotton swab moistened with water.  
5-1-4 Insert a paper roll and close the printer cover.  
The remained amount of paper detected by paper near end sensor varies with the  
diameter of the paper core.  
To adjust the remained amount, contact your dealer.  
5-2 Printing speed  
When the paper is about to run out, the printing speed may become slower while printing.  
Press the Push button, open and then close the cover to print at the normal speed until all  
the paper is used.  
5-3 Using Wall Mount  
Please disable the near end paper function by making dip switch 2-7 on when you use the  
printer in wall mount position where the near end paper function will not work well.  
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