Installation Instructions / Warranty
ThermoBalance II Deck Valve
Metris S
06401XX0
Focus S
06405000
Solaris E
06450XX0
Stratos E
06451XX0
Metro E
06452XX0
Talis S
06453XX0
C Cross
06454XX0
C Scroll
06455XX0
Allegro² E
04185XX0
Metro² E
04198XX0
C Lever
06456XX0
Solaris² E
04172XX0
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04172XX0
04185XX0
04198XX0
Technical Specification
Recommended pressure
Maximum hot water temp.
Recommended hot water temp.
Flow rate @ 44 PSI
45 - 72 psi
165° F*
120° - 140° F*
8 gpm
100° F
Safety stop
1/2" female NPT inlets
Maximum mounting surface thickness
Hole size in mounting surface
1 3/8"
2 3/8"
*Know and follow all applicable local plumbing codes when setting the temperature on the water heater.
Installation Considerations
•
For best results, Hansgrohe recommends that this unit be installed by a licensed, profes-
sional plumber.
•
Please read over these instructions thoroughly before beginning installation. Make sure
that you have all tools and supplies needed to complete the installation.
•
•
The mounting surface must be installed and made watertight prior to installation.
For best service of the ThermoBalance valve, the pressure of the incoming hot water and
the pressure of the incoming cold water must be equal.
•
•
This valve is for a two-function installation. Both outlets must be plumbed. If only one
function is to be used, loop the two outlets together. Do not plug either outlet.
Some areas have plumbing codes limiting the maximum output temperature. The high
temperature limit stop may be reset to comply with these codes. See page 7.
3
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Install the rough
Remove the upper mounting ring.
upper mounting
ring
Screw the lower mounting ring and
washer to their lowest position.
sealing ring
Insert the rough up through the hole.
Install the upper mounting ring.
Tighten it as far as it will go without
forcing it.
washer
lower mounting
ring
Rest the rough on the mounting surface.
Tighten the lower mounting ring and washer.
Tighten the tensioning screws.
washer
lower
mounting
ring
tensioning
screws
Install the plaster shield.
4
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Install the hot and cold water supply
lines*
Wrap the threads on the hot and cold supply pipes
with Teflon tape.
Install the hot and cold supplies
to the corresponding inlets.
If the supplies are
not connected to the
correct
inlets,
the
valve cannot function
properly!
hot inlet
cold inlet
Install the outlet lines*
Wrap the threads on the outlet lines with Teflon tape.
Install the lines to the outlets.
If only one outlet is to be used, do not plug the
second outlet. Tie the two outlet lines together.
Both outlets must be plumbed!
*follow the manufacturer instructions when using flexible hoses.
5
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Install the valve trim
Remove the plaster shield.
Push the escutcheon over the valve.
Install the handle. Tighten the screw with a 3 mm
Allen wrench. The screw must engage the slot on the
cartridge.
Justify the handle.
Set the high temperature limit
stop, if required.
slot
Justify the handle
Turn the water on to the tub spout or hand-
shower. Place a thermometer in the water
stream. Turn the temperature control knob until
the output water temperature is 100°F. Turn the
water off.
Loosen the handle screw with a 3 mm Allen
wrench. Remove the handle.
6
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Hold the handle lever in one hand.
With the other hand, turn the tempera-
ture control knob until the 100° mark is
next to the indexing mark on the handle.
Install the handle on the valve. Tighten
the screw.
Set the high temperature limit stop (optional)
Turn the water on to the tub spout or handshower. Use a 3 mm Allen wrench to loosen the
handle screw. Remove the handle from the valve.
Carefully remove the retainer clip and the limit stop ring (1).
Turn the temperature control stem until the water is the desired high temperature, usually
110°F* (2). Turning the stem clockwise will make the water cooler, turning it counter-clock-
wise will make the water warmer.
Install the stop ring so that it is against the stop -- you should not be able to turn the stem
further counter-clockwise. Install the retainer clip (3).
Install the handle. Tighten the screw. Justify the handle.
*Know and follow all applicble local plumbing codes when setting the high temperature limit stop. In Massachusetts,
the maximum output temperature can be no higher than 112° F.
3
1
2
7
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Maintenance: Clean the filters
CAUTION: Turn off the water at the main or with the
service stops, before opening the valve.
Remove the handle and escutcheon.
Grasp the wrench flats on the cartridge stop unit
with a wrench.
Hold the stop unit still with one wrench. Use a
second wrench or a 17mm deep socket wrench to
unscrew and remove the thermostatic cartridge.
Failure to hold the stop unit steady
while unscrewing or replacing the
thermostat cartridge will result in
damage to the stop unit.
Rinse the debris from the filters, using a soft tooth-
brush if necessary. Do not attempt to remove the
screens.
Lubricate the o-rings with white plumbers grease.
Install the thermostatic cartridge in the stop unit.
8
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Justify the handle.
User instructions
From the off position, turn the diverter lever clockwise or counter-clockwise to obtain water
from either of the two functions.
Turn the temperature control knob clockwise to make the water cooler. Turn it counter-clock-
wise to make the water warmer.
When turning the knob counter-clockwise, it will stop when the output water is 100°. To ob-
tain water hotter than 100°, push downward on the temperature control knob and continue
turning it counter-clockwise.
9
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Replacement parts
5
4
8
6
3
12
10
9
7
2
13
14
1
11
1
2
3
4
5
6
7
8
9
cartridge with shutoff unit
thermostat cartridge
Solaris handle
Stratos handle
Metro handle
88586000
94282000
88528XX0
88543XX0
88548XX0
88549XX0
88608XX0
88609XX0
88610XX0
Talis handle
Cross handle
Scroll handle
Lever handle
10 Metris handle
11 Focus handle
12 escutcheon
13 Allegro² handle
14 Metro² handle
XX = color code
00 = chrome
62 = oil rubbed bronze
82 = brushed nickel
83 = polished nickel
10
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Cleaning Recommendation for Hansgrohe Products
Modern lavatory faucets, kitchen faucets, and showers consist of very different materials to comply with the needs of
the market with regard to design and functionality. To avoid damage and returns, it is necessary to consider certain
criteria when cleaning.
Cleaning Materials for Faucets and Showers
Acids are a necessary ingredient of cleaning materials for removing lime, however please pay attention to the follow-
ing points when cleaning faucets and showers:
•
•
Only use cleaning materials which are explicitly intended for this type of application.
Never use cleaning materials which contain hydrochloric, formic, phosphoric, or acetic acid, as they cause
considerable damage.
•
•
Never mix one cleaning material with another.
Never use cleaning materials or appliances with an abrasive effect, such as unsuitable cleaning powders, sponge
pads, or micro fiber cloths.
Cleaning Instructions for Faucets and Showers
Please follow the cleaning material manufacturer’s instructions. In addition, pay attention to the following points:
•
•
Clean the faucets and showers as and when required
Use the amount of cleaning product and the amount of time recommended by the manufacturer. Do not leave the
cleaner on the fixture longer than necessary.
•
•
Regular cleaning can prevent calcification.
When using spray cleaners, spray first onto a soft cloth or sponge. Never spray directly onto the faucet as drop-
lets can enter openings and gaps and cause damage.
•
After cleaning, rinse thoroughly with clean water to remove any cleaner residue.
Important
Residues of liquid soaps, shampoos, and shower foams can also cause damage, so rinse with clean water after using.
Please note: if the surface is already damaged, the effect of cleaning materials will cause further damage.
Components with damaged surfaces must be replaced or injury could result.
Damage caused by improper treatment is not covered under the warranty.
Limited Lifetime Consumer Warranty
This product has been manufactured and tested to the highest quality standards by Hansgrohe, Inc. (“Hansgrohe”).
This warranty is limited to Hansgrohe products which are purchased by a consumer in the United States after March 1,
1996, and installed in either the United States or Canada.
WHO IS COVERED BY THE WARRANTY
This warranty extends to the original consumer purchaser only. This warranty is non-transferable.
WHAT IS COVERED BY THE WARRANTY
This warranty covers only your Hansgrohe manufactured product. Hansgrohe warrants this product against defects in
material or workmanship as follows: Hansgrohe will repair at no charge for parts only or, at its option, replace any
product or part of the product that proves defective because of improper workmanship and/or material, under normal
installation, use, service and maintenance. If Hansgrohe is unable to provide a replacement and repair is not practical
or cannot be timely made, Hansgrohe may elect to refund the purchase price in exchange for the return of the product.
LENGTH OF WARRANTY
Replacement or repaired parts of products will be covered for the term of this warranty as stated in the following two
sentences. If you are a consumer who purchased the product for use primarily for personal, family, or household
purposes, this warranty extends for as long as you own the product and the home in which the product is originally
installed. If you purchased the product for use primarily for any other purpose, including, without limitation, a commer-
cial purpose, this warranty extends only (i) for 1 year, with respect to Hansgrohe and Commercial products, and (ii) for
5 years, with respect to AXOR products.
11
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THIS WARRANTY DOES NOT COVER, AND HANSGROHE WILL NOT PAY FOR:
A. Conditions, malfunctions or damage not resulting from defects in material or workmanship.
B. Conditions, malfunctions or damage resulting from (1) normal wear and tear, improper installation, improper
maintenance, misuse, abuse, negligence, accident or alteration, or (2) the use of abrasive or caustic cleaning
agents or “no-rinse” cleaning products, or the use of the product in any manner contrary to the product instruc-
tions. (3) Conditions in the home such as excessive water pressure or corrosion.
C. Labor or other expenses for the disconnection, deinstallation, or return of the product for warranty service, or for
installation or installation of the product (including but not limited to proper packaging and shipping costs), or for
installation or installation of the product.
D. Accessories, connected materials and products, or related products not manufactured by Hansgrohe.
TO OBTAIN WARRANTY PARTS OR INFORMATION
Contact your Hansgrohe retailer, or contact Technical Service at:
Hansgrohe Inc.
1492 Bluegrass Lakes Parkway
Alpharetta GA 30004
Toll-free (800) 334-0455.
In requesting warranty service, you will need to provide
1. The sales receipt or other evidence of the date and place of purchase.
2. A description of the problem.
3. Delivery of the product or the defective part, postage prepaid and carefully packed and insured, to Hansgrohe
Inc. 1492 Bluegrass Lakes Parkway, Alpharetta, Georgia 30004, Attention: Technical Service, if required by
Hansgrohe.
When warranty service is completed, any repaired or replacement product or part will be returned to you postage
prepaid.
EXCLUSIONS AND LIMITATIONS
REPAIR OR REPLACEMENT (OR, IN LIMITED CIRCUMSTANCES, REFUND OF THE PURCHASE PRICE) AS PROVIDED
UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. HANSGROHE NEITHER ASSUMES
NOR AUTHORIZES ANY PERSON TO CREATE FOR IT ANY OBLIGATION OR LIABILITY IN CONNECTION WITH
THIS PRODUCT.
HANSGROHE SHALL NOT BE LIABLE TO PURCHASER OR ANY PERSON FOR ANY INCIDENTAL, SPECIAL, OR
CONSEQUENTIAL DAMAGES, ARISING OUT OF BREACH OF THIS WARRANTY OR ANY IMPLIED WARRANTY
(INCLUDING MERCHANTABILITY).
Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation
or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights which
vary from State to State. You may be required by law to give us a reasonable opportunity to correct or cure any failure
to comply before you can bring any action in court against us under the Magnuson-Moss Warranty Act.
PRODUCT INSTRUCTIONS AND QUESTIONS
Upon purchase or prior to installation, please carefully inspect your Hansgrohe product for any damage or visible
defect. Prior to installing, always carefully study the enclosed instructions on the proper installation and the care and
maintenance of the product. If you have questions at any time about the use, installation, or performance of your
Hansgrohe product, or this warranty, please call or write to us or call us toll-free at 800 334 0455.
Hansgrohe, Inc. • 1490 Bluegrass Lakes Parkway • Alpharetta, GA 30004
Tel. 770-360-9880 • Fax 770-360-9887
www.hansgrohe-usa.com
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