Axis Communications Security Camera M3024LVE User Manual

USER MANUAL  
AXIS M3024–LVE Network Camera  
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About this Document  
Electromagnetic Compatibility (EMC) Directive 2004/108/EC. See  
Electromagnetic Compatibility (EMC), on page 2 .  
This manual is intended for administrators and users of the AXIS  
M3024-LVE Fixed Dome Network Camera, and is applicable to firmware  
5.4 and later. It includes instructions for using and managing the  
product on your network. Previous experience of networking will be of  
use when using this product. Some knowledge of UNIX or Linux-based  
systems may also be beneficial, for developing shell scripts and  
applications. Later versions of this document will be posted to the Axis  
website, as required. See also the product’s online help, available via  
the web-based interface.  
Low Voltage (LVD) Directive 2006/95/EC. See Safety, on page 2 .  
Restrictions of Hazardous Substances (RoHS) Directive 2011/65/EU.  
See Disposal and Recycling, on page 2 .  
A copy of the original declaration of conformity may be obtained from  
Axis Communications AB. See Contact Information, on page 3 .  
Electromagnetic Compatibility (EMC)  
This equipment has been designed and tested to fulfill applicable  
standards for:  
Radio frequency emission when installed according to the  
instructions and used in its intended environment.  
Immunity to electrical and electromagnetic phenomena when  
installed according to the instructions and used in its intended  
environment.  
Legal Considerations  
Video surveillance can be regulated by laws that vary from country to  
country. Check the laws in your local region before using this product  
for surveillance purposes.  
This product includes one (1) H.264 decoder license. To purchase  
further licenses, contact your reseller.  
USA  
This equipment has been tested using a shielded network cable (STP)  
and found to comply with the limits for a Class B digital device,  
pursuant to part 15 of the FCC Rules. These limits are designed  
to provide reasonable protection against harmful interference in a  
residential installation. This equipment generates, uses and can radiate  
radio frequency energy and, if not installed and used in accordance  
with the instructions, may cause harmful interference to radio  
communications. However, there is no guarantee that interference  
will not occur in a particular installation. If this equipment does  
cause harmful interference to radio or television reception, which  
can be determined by turning the equipment off and on, the user is  
encouraged to try to correct the interference by one or more of the  
following measures:  
Liability  
Every care has been taken in the preparation of this document. Please  
inform your local Axis office of any inaccuracies or omissions. Axis  
Communications AB cannot be held responsible for any technical or  
typographical errors and reserves the right to make changes to the  
product and manuals without prior notice. Axis Communications AB  
makes no warranty of any kind with regard to the material contained  
within this document, including, but not limited to, the implied  
warranties of merchantability and fitness for a particular purpose. Axis  
Communications AB shall not be liable nor responsible for incidental or  
consequential damages in connection with the furnishing, performance  
or use of this material. This product is only to be used for its intended  
purpose.  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from  
that to which the receiver is connected.  
Intellectual Property Rights  
Axis AB has intellectual property rights relating to technology embodied  
in the product described in this document. In particular, and without  
limitation, these intellectual property rights may include one or more  
of the patents listed at www.axis.com/patent.htm and one or more  
additional patents or pending patent applications in the US and other  
countries.  
Consult the dealer or an experienced radio/TV technician for help.  
Canada  
This Class B digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe B est confome à la norme  
NMB-003 du Canada.  
Europe  
This product contains licensed third-party software. See the menu item  
“About” in the product’s user interface for more information.  
This digital equipment fulfills the requirements for RF emission  
according to the Class B limit of EN 55022.  
This product contains source code copyright Apple Computer,  
Inc., under the terms of Apple Public Source License 2.0 (see  
www.opensource.apple.com/apsl). The source code is available from  
This product fulfills the requirements for immunity according  
to EN 61000-6-1 residential, commercial and light-industrial  
environments.  
This product fulfills the requirements for immunity according to  
EN 61000-6-2 industrial environments.  
This product fulfills the requirements for immunity according to  
EN 55024 office and commercial environments  
Australia/New Zealand  
This digital equipment fulfills the requirements for RF emission  
according to the Class B limit of AS/NZS CISPR 22.  
Equipment Modifications  
This equipment must be installed and used in strict accordance with the  
instructions given in the user documentation. This equipment contains  
no user-serviceable components. Unauthorized equipment changes or  
modifications will invalidate all applicable regulatory certifications  
and approvals.  
Japan  
Trademark Acknowledgments  
この装置は、クラスB 情  
報技術装置です。この装置は、家庭  
AXIS COMMUNICATIONS, AXIS, ETRAX, ARTPEC and VAPIX are  
registered trademarks or trademark applications of Axis AB in various  
jurisdictions. All other company names and products are trademarks or  
registered trademarks of their respective companies.  
環境で使用することを目 的としていますが、この装置がラジ  
オやテレビジョン受信機に近接  
して使用されると、 受信障  
害を引き起こすことがあります。 取扱説明書に従って正し  
い取り扱いをして下さい。  
Apple, Boa, Apache, Bonjour, Ethernet, Internet Explorer, Linux,  
Microsoft, Mozilla, Real, SMPTE, QuickTime, UNIX, Windows, Windows  
Vista and WWW are registered trademarks of the respective holders.  
Java and all Java-based trademarks and logos are trademarks or  
registered trademarks of Oracle and/or its affiliates. UPnPTM is a  
certification mark of the UPnPTM Implementers Corporation.  
SD, SDHC and SDXC are trademarks or registered trademarks of SD-3C,  
LLC in the United States, other countries or both. Also, miniSD, microSD,  
miniSDHC, microSDHC, microSDXC are all trademarks or registered  
trademarks of SD-3C, LLC in the United States, other countries or both.  
Korea  
이 기기는 가정용(B급) 전자파적합기기로서 주로 가정에  
서 사용하는 것을 목적으로 하며, 모든 지역에서 사용  
할 수 있습니다.  
Safety  
This product complies with IEC/EN/UL 60950-1 and  
IEC/EN/UL 60950-22, Safety of Information Technology  
Equipment.  
Photobiological Safety  
This product fulfills the requirements for photobiological safety  
according to IEC/EN 62471 (risk group 1).  
Regulatory Information  
Europe  
Disposal and Recycling  
When this product has reached the end of its useful life, dispose of  
it according to local raws and regulations. For information about  
This product complies with the applicable CE marking directives  
and harmonized standards:  
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your nearest designated collection point, contact your local authority  
responsible for waste disposal. In accordance with local legislation,  
penalties may be applicable for incorrect disposal of this waste.  
Europe  
This symbol means that the product shall not be disposed of  
together with household or commercial waste. Directive 2012/19/EU  
on waste electrical and electronic equipment (WEEE) is applicable in  
the European Union member states. To prevent potential harm to  
human health and the environment, the product must be disposed  
of in an approved and environmentally safe recycling process. For  
information about your nearest designated collection point, contact  
your local authority responsible for waste disposal. Businesses should  
contact the product supplier for information about how to dispose  
of this product correctly.  
This product complies with the requirements of Directive 2011/65/EU  
on the restriction of the use of certain hazardous substances in  
electrical and electronic equipment (RoHS).  
China  
This product complies with the requirements of the legislative  
act Administration on the Control of Pollution Caused by Electronic  
Information Products (ACPEIP).  
Contact Information  
Axis Communications AB  
Emdalavägen 14  
223 69 Lund  
Sweden  
Tel: +46 46 272 18 00  
Fax: +46 46 13 61 30  
Support  
Should you require any technical assistance, please contact your Axis  
reseller. If your questions cannot be answered immediately, your  
reseller will forward your queries through the appropriate channels to  
ensure a rapid response. If you are connected to the Internet, you can:  
download user documentation and software updates  
find answers to resolved problems in the FAQ database. Search  
by product, category, or phrase  
report problems to Axis support staff by logging in to your private  
support area  
chat with Axis support staff (selected countries only)  
visit Axis Support at www.axis.com/techsup/  
Learn More!  
Visit Axis learning center www.axis.com/academy/ for useful trainings,  
webinars, tutorials and guides.  
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AXIS M3024–LVE Network Camera  
Table of Contents  
Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Accessing the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Access from a Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Access from the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Set the Root Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
The Live View Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
5
5
6
7
7
8
8
9
Media Streams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
How to Stream H.264 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
MJPEG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
AXIS Media Control (AMC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
Alternative Methods of Accessing the Video Stream . . . . . . . . . . . . . . . . . . . . 13  
Setting Up the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Video Stream . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Stream Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Camera Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
View Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Privacy Mask . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
Live View Config . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
PTZ (Pan Tilt Zoom) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Preset Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Detectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Camera Tampering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Motion Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Application Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Install Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Application Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Setting Up an Action Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
Recipients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Recurrences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
Recording List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
Continuous Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
Languages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37  
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37  
Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38  
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39  
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
Ports & Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45  
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45  
Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
Reset to Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48  
Checking the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48  
Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48  
Symptoms, Possible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . 49  
Problem Retrieving Additional Video Streams . . . . . . . . . . . . . . . . . . . . . . . . . 51  
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52  
Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54  
Performance Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55  
4
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AXIS M3024–LVE Network Camera  
Hardware Overview  
Hardware Overview  
1.  
2.  
3.  
4.  
5.  
6.  
7.  
8.  
Dome cover  
Control button  
Status LED  
microSD Card slot  
Network connector (PoE)  
Focus ring  
IR illumiation LED  
I/O connector  
Connectors and Buttons  
For technical specifications, see page 52.  
Network Connector  
RJ45 Ethernet connector. Supports Power over Ethernet (PoE).  
5
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AXIS M3024–LVE Network Camera  
Hardware Overview  
NOTICE  
The product shall be connected using a shielded network cable (STP) or an optical fiber cable. All cables connecting the  
product to the network shall be intended for their specific use. Make sure that the network devices are installed in  
accordance with the manufacturer’s instructions. For information about regulatory requirements, see Electromagnetic  
Compatibility (EMC), on page 2 .  
I/O Connector  
Use with external devices in combination with, for example, tampering alarms, motion detection, event triggering, time lapse recording  
and alarm notifications. In addition to the 0 V DC reference point and power (DC output), the I/O connector provides the interface to:  
Digital output – For connecting external devices such as relays and LEDs. Connected devices can be activated by the  
VAPIX® Application Programming Interface, output buttons on the Live View page or by an Action Rule. The output will  
show as active (shown under System Options > Ports & Devices) if the alarm device is activated.  
Digital input – An alarm input for connecting devices that can toggle between an open and closed circuit, for example:  
PIRs, door/window contacts, glass break detectors, etc. When a signal is received the state changes and the input becomes  
active (shown under System Options > Ports & Devices).  
SD Card Slot  
A microSD card (not included) can be used for local recording with removable storage. For more information, seeTechnical  
Specifications, on page 52.  
NOTICE  
To prevent corruption of recordings, the SD card should be unmounted before removal. To unmount, go to Setup > System  
Options > Storage > SD Card and click Unmount.  
Control Button  
The control button is used for:  
Resetting the product to factory default settings. See page 47.  
Connecting to an AXIS Video Hosting System service. See page 40. To connect, press and hold the button for about 1  
second until the Status LED flashes green.  
Connecting to AXIS Internet Dynamic DNS Service. See page 40. To connect, press and hold the button for about 3 seconds.  
LED Indicators  
LED  
Color  
Indication  
Status  
Unlit  
Connection and normal operation  
Amber  
Amber/red  
Red  
Steady during startup. Flashes during firmware upgrade.  
Flashes amber/red if network connection is unavailable or lost.  
Flashes red for firmware upgrade failure.  
Green  
Shows steady green for 10 seconds for normal operation after restart.  
Note  
• The Status LED can be configured to be unlit during normal operation. To configure, go to Setup > System Options > Ports  
& Devices > LED. See the online help for more information.  
• The Status LED can be configured to flash while an event is active.  
• The Status LED can be configured to flash for identifying the unit. Go to Setup > System Options > Maintenance .  
6
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AXIS M3024–LVE Network Camera  
Accessing the Product  
Accessing the Product  
To install the Axis product, refer to the Installation Guide supplied with the product.  
The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows,  
Safari with Macintosh and Firefox with other operating systems. See Technical Specifications, on page 52.  
To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.  
The Axis product includes one (1) H.264 decoder license for viewing video streams. The license is automatically installed with AMC.  
The administrator can disable the installation of the decoders, to prevent installation of unlicensed copies.  
Note  
• QuickTimeTM is also supported for viewing H.264 streams.  
• If your computer restricts the use of additional software components, the product can be configured to use a Java applet  
for viewing Motion JPEG.  
Access from a Browser  
1. Start a browser (Internet Explorer, Firefox, Safari).  
2. Enter the IP address or host name of the Axis product in the browser’s Location/Address field. To access the product from a  
Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list.  
If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to  
discover and assign an IP address, see the Installation and Management Software CD or the document Assign an IP Address  
3. Enter your user name and password. If this is the first time the product is accessed, the root password must first be  
configured. For instructions, see Set the Root Password, on page 8 .  
4. The product’s Live View page opens in your browser.  
Note  
The controls and layout of the Live View page may have been customized to meet specific installation requirements and  
user preferences. Consequently, some of the examples and functions featured here may differ from those displayed in  
your own Live View page.  
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AXIS M3024–LVE Network Camera  
Accessing the Product  
Access from the Internet  
Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must  
configure your network router to allow incoming data traffic to the product. To do this, enable the NAT-traversal feature, which  
will attempt to automatically configure the router to allow access to the product. This is enabled from Setup > System Options >  
Network > TCP/IP Advanced.  
For more information, see NAT traversal (port mapping) for IPv4, on page 42. See also AXIS Internet Dynamic DNS Service  
For Technical notes on this and other topics, visit the Axis Support web at www.axis.com/techsup  
Set the Root Password  
To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root  
Password dialog, which appears when the product is accessed for the first time.  
To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS  
certificate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt traffic between web browsers and servers. The  
HTTPS certificate ensures encrypted exchange of information. See HTTPS, on page 41.  
The default administrator user name root is permanent and cannot be deleted. If the password for root is lost, the product must be  
reset to the factory default settings. See Reset to Factory Default Settings, on page 47.  
To set the password via a standard HTTP connection, enter it directly in the dialog.  
To set the password via an encrypted HTTPS connection, follow these steps:  
1. Click Create self-signed certificate.  
2. Provide the requested information and click OK. The certificate is created and the password can now be set securely.  
3. Enter a password and then re-enter it to confirm the spelling.  
4. Click OK. The password has now been configured.  
8
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AXIS M3024–LVE Network Camera  
Accessing the Product  
Set Power Line Frequency  
Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config (see page 47)  
or by resetting the product to factory default.  
Select the power line frequency (50 Hz or 60 Hz) used at the location of the Axis product. Selecting the wrong frequency may cause  
image flicker if the product is used in fluorescent light environments.  
When using 50 Hz, the maximum frame rate is limited to 25 fps.  
Note  
Power line frequency varies depending on geographic region. The Americas usually use 60 Hz, whereas most other parts of  
the world use 50 Hz. Local variations could apply. Always check with the local authorities.  
The Live View Page  
The controls and layout of the Live View page may have been customized to meet specific installation requirements and user  
preferences. Consequently, some of the examples and functions featured here may differ from those displayed in your own Live View  
page. The following provides an overview of each available control.  
Controls on the Live View Page  
Click View size to scale the image down to 800 pixels wide or to full scale. Only available in MJPEG.  
Select a stream profile for the Live View page from the Stream Profile drop-down list. For information about how  
to configure stream profiles, see page 17.  
Click Pulse to activate the product’s output port for a defined period of time. For information about how to enable  
and configure output buttons, see page 22.  
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AXIS M3024–LVE Network Camera  
Accessing the Product  
Click the Active/Inactive buttons to manually activate and inactive the product’s output port. For information  
about how to enable and configure output buttons, see page 22.  
The Manual Trigger button is used to trigger an action rule from the Live View page. For information about how to  
configure and enable the button, see Manual Trigger, on page 10.  
Click Snapshot to save a snapshot of the video image. Right-click the video image to save it in JPEG format on your  
computer. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available.  
Enable this button from Live View Config > Action Buttons.  
Activate or de-activate IR illumination from Setup > Video > Camera Settings. Move the slider to increase or  
decrease the intensity of the LEDs. Enable this button from Live View Config > Action Buttons.  
Manual Trigger  
The Manual Trigger is used to trigger an action rule from the Live View page. The manual trigger can for example be used to  
validate actions during product installation and configuration.  
To configure the manual trigger:  
1. Go to Setup > Events.  
2. Click Add to add a new action rule.  
3. From the Trigger drop-down list, select Input Signal.  
4. From the second drop-down list, select Manual Trigger.  
5. Select the desired action and configure the other settings as required.  
For more information about action rules, see Events, on page 31.  
To show the manual trigger buttons in the Live View page:  
1. Go to Setup > Live View Layout.  
2. Under Action Buttons, select Show manual trigger button.  
AXIS Media Control viewer toolbar  
The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC), on page 12 for more  
information. The toolbar displays the following buttons:  
The Play button connects to the Axis product and starts playing a media stream.  
The Stop button stops the media stream.  
The Snapshot button takes a snapshot of the video image. The location where the image is saved can be specified  
in the AMC Control Panel.  
Click the View Full Screen button and the video image will fill the entire screen. Press ESC (Escape) on the computer  
keyboard to cancel full screen view.  
The Record button is used to record the current video stream. The location where the recording is saved can be specified in  
the AMC Control Panel. Enable this button from Live View Config > Viewer Settings.  
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AXIS M3024–LVE Network Camera  
Accessing the Product  
PTZ Controls  
The Live View page also displays Pan/Tilt/Zoom (PTZ) controls. The administrator can enable/disable controls for specified users under  
System Options > Security > Users.  
Note  
These controls are available if digital PTZ is enabled in the selected view area, see View Area, on page 19.  
Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the  
mouse pointer.  
Click the Center mode button and click in the image to center the camera view on that position. The center mode  
button could also be used to zoom in on a specific area. Click in the image and drag to draw a rectangle surrounding  
the area to be magnified. To zoom out, rotate the mouse wheel.  
Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls.  
User-defined buttons can also appear in the Control panel. See Controls, on page 24.  
Select a PTZ preset position to steer the camera view to the saved position. See Preset Positions,  
on page 24.  
The PTZ controls can be disabled under PTZ > Advanced > Controls, see Controls, on page 24.  
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AXIS M3024–LVE Network Camera  
Media Streams  
Media Streams  
The Axis product provides several video stream formats. Your requirements and the properties of your network will determine the  
type you use.  
The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream profiles.  
Other applications and clients can access video streams directly, without going via the Live View page.  
How to Stream H.264  
The video compression standard H.264 makes good use of bandwidth, and can provide high quality video streams at less than 1 Mbit/s.  
Deciding which combination of protocols and methods to use depends on your viewing requirements, and on the properties of  
your network. The available options in AXIS Media Control are:  
Unicast RTP  
This unicast method (RTP over UDP) is used  
for live unicast video, especially when it is  
important to always have an up-to-date video  
stream, even if some images are dropped.  
Unicasting is used for video-on-demand  
transmission so that there is no video traffic  
on the network until a client connects and  
requests the stream.  
Note that there are a maximum of 20  
simultaneous unicast connections.  
RTP over RTSP  
This unicast method (RTP tunneled over RTSP)  
is useful as it is relatively simple to configure  
firewalls to allow RTSP traffic.  
RTP over RTSP over HTTP  
This unicast method can be used to traverse  
firewalls. Firewalls are commonly configured to  
allow the HTTP protocol, thus allowing RTP to  
be tunneled.  
Multicast RTP  
This method (RTP over UDP) should be used for live multicast video. The video stream is always  
up-to-date, even if some images are dropped.  
Multicasting provides the most efficient usage of bandwidth when there are large numbers of  
clients viewing simultaneously. A multicast cannot however, pass a network router unless the  
router is configured to allow this. It is not possible to multicast over the Internet, for example.  
Note also that all multicast viewers count as one unicast viewer in the maximum total of 20  
simultaneous connections.  
AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the  
AMC Control Panel, can be changed and the options disabled, to suit specific requirements.  
Note  
H.264 is licensed technology. The Axis product includes one H.264 viewing client license. Installing additional unlicensed  
copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller.  
MJPEG  
This format uses standard JPEG still images for the video stream. These images are then displayed and updated at a rate sufficient  
to create a stream that shows constantly updated motion.  
The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image quality and access to every image  
contained in the stream. The recommended method of accessing Motion JPEG live video from the Axis product is to use the AXIS  
Media Control in Internet Explorer in Windows.  
AXIS Media Control (AMC)  
AXIS Media Control (AMC) in Internet Explorer in Windows is the recommended method of accessing live video from the Axis product.  
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AXIS M3024–LVE Network Camera  
Media Streams  
The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for more  
information.  
The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from:  
Windows Control Panel (from the Start menu)  
Alternatively, right-click the video image in Internet Explorer and click Settings.  
Alternative Methods of Accessing the Video Stream  
You can also access video and images from the Axis product in the following ways:  
Motion JPEG server push (if supported by the client, Firefox, for example). This option maintains an open HTTP connection  
to the browser and sends data as and when required, for as long as required.  
Still JPEG images in a browser. Enter the path http://<ip>/axis-cgi/jpg/image.cgi  
Windows Media Player. This requires AXIS Media Control and the H.264 decoder to be installed. The following paths  
can be used:  
-
-
-
-
Unicast via RTP: axrtpu://<ip>/axis-media/media.amp  
Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp  
Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp  
Multicast: axrtpm://<ip>/axis-media/media.amp  
QuickTimeTM. The following paths can be used:  
-
-
rtsp://<ip>/axis-media/media.amp  
rtsp://<ip>/axis-media/media.3gp  
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AXIS M3024–LVE Network Camera  
Media Streams  
Note  
<ip>= IP addess  
• The Axis product supports QuickTime 6.5.1 and later.  
• QuickTime adds latency to the video stream.  
• It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee  
this.  
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AXIS M3024–LVE Network Camera  
Setting Up the Product  
Setting Up the Product  
The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in  
the top right-hand corner of the Live View page.  
Administrators have unrestricted access to all settings.  
Operators have access to all settings except System Options  
See also the online help  
.
Basic Setup  
Basic Setup provides shortcuts to the settings that should be made before using the Axis product:  
1. Users. See page 37.  
2. TCP/IP. See page 39.  
3. Date & Time. See page 38.  
4. Video Stream. See page 16.  
The Basic Setup menu can be disabled from System Options > Security > Users.  
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AXIS M3024–LVE Network Camera  
Setting Up the Product  
Video  
It is possible to configure the following video features in your Axis product:  
Video stream. See page 16.  
Stream profiles. See page 17.  
Camera settings. See page 18.  
View area. See page 19.  
Overlay image. See page 19.  
Privacy mask. See page 20.  
Video Stream  
You can define the following video stream settings from Video > Video Stream:  
Image. See page 17.  
H.264. See page 17.  
MJPEG. See page 17.  
Pixel Counter  
The pixel counter shows the number of pixels in an area of the image. The pixel counter is useful in situations where there is a  
requirement that the image is a certain size, for example in face recognition.  
The pixel counter can be accessed from:  
Video > Video Stream. Under Preview, click Open and select the Show pixel counter option to enable the rectangle  
in the image. Use the mouse to move and resize the rectangle, or enter the number of pixels in the Width and Height  
fields and click Apply.  
The Live View page in Internet Explorer in Windows. Right-click in the image and select Pixel counter. Use the mouse  
to move and resize the rectangle.  
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AXIS M3024–LVE Network Camera  
Setting Up the Product  
Image  
The default image settings can be configured under Video> Video Stream. Select the Image tab.  
The following settings are available:  
Resolution. Select the default resolution.  
Compression. The compression level affects the image quality, bandwidth and file size of saved images; the lower the  
compression, the higher the image quality with higher bandwidth requirements and larger file sizes.  
Rotate image. If required, the image can be rotated.  
Mirror. If required, the image can be mirrored.  
Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed  
amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest  
frame rate possible under the current conditions.  
Overlay settings. See Overlay, on page 19.  
Click Save to apply the new settings.  
H.264  
H.264, also known as MPEG-4 Part 10/AVC, is a video compression standard that provides high quality video streams at low bit rates.  
An H.264 video stream consists of different types of frames such as I-frames and P-frames. An I-frame is a complete image whereas  
P-frames only contain the differences from previous frames.  
The GOV length is the number of frames between two consecutive I-frames. Increasing the GOV length may save considerably on  
bandwidth requirements in some cases, but may also have an adverse affect on image quality.  
The Axis product supports two H.264 profiles. The Main profile provides higher compression than the Baseline profile with the same  
video quality, but requires more processing power to decode.  
The bit rate can be set as Variable Bit Rate (VBR) or Constant Bit Rate (CBR). VBR adjusts the bit rate according to the image  
complexity, using up more bandwidth for increased activity in the image, and less for lower image activity. CBR allows you to set a  
fixed Target bit rate that consumes a predictable amount of bandwidth. As the bit rate would usually need to increase for increased  
image activity, but in this case cannot, frame rate and image quality are affected negatively. To partly compensate for this, it is  
possible to prioritize either frame rate or image quality. Not setting a priority means that frame rate and image quality are equally  
affected. You must save your settings before they can take effect.  
The current bit rate can be set to appear as text overlay. To do this, select the Include text check box option under Overlay  
Settings and enter the modifier #b in the field.  
MJPEG  
Sometimes the image size is large due to low light or complex scenery. Adjusting the maximum frame size helps to control the  
bandwidth and storage used by the Motion JPEG video stream in these situations. Setting the frame size to the Default setting  
provides consistently good image quality at the expense of increased bandwidth and storage usage in low light. Limiting the frame  
size optimizes bandwidth and storage usage, but may give poor image quality. To prevent increased bandwidth and storage usage,  
the maximum frame size should be set to an optimal value.  
Stream Profiles  
A stream profile is a set of predefined stream settings including resolution, compression, frame rate and overlay settings. Stream  
profiles can be used:  
When setting up recording using action rules. See Events, on page 31.  
When setting up continuous recording. See Continuous Recording, on page 35.  
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AXIS M3024–LVE Network Camera  
Setting Up the Product  
In the Live View page – select the stream profile from the Stream profile drop-down list.  
For quick setup, use one of the predefined stream profiles. Each predefined profile has a descriptive name, indicating its purpose. If  
required, the predefined stream profiles can be modified and new customized stream profiles can be created.  
To create a new profile or modify an existing profile, go to Setup > Video > Stream Profiles.  
To select a default stream profile for the Live View page, go to Setup > Live View Config.  
Camera Settings  
The Video > Camera Settings page provides access to advanced image settings for the Axis product.  
Image Appearance  
Increasing the Color level increases the color saturation. The value 100 gives maximum color saturation. The value 0 gives a  
black and white image.  
The image Brightness can be adjusted in the range 0–100, where a higher value produces a brighter image.  
Increasing the Sharpness can increase bandwidth usage. A sharper image might increase image noise especially in low light  
conditions. A lower setting reduces image noise, but the whole image will appear less sharp.  
The Contrast changes the relative difference between light and dark. It can be adjusted using the slidebar.  
White Balance  
White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis  
product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light  
source from the drop-down list. For a description of each available setting, see the online help  
.
Wide Dynamic Range  
Wide dynamic range (Dynamic Contrast) can improve the exposure when there is a considerable contrast between light and dark  
areas in the image. Enable WDR in intense backlight conditions. Disable WDR in low light conditions for optimal exposure.  
Note  
This setting is only possible when using automatic exposure control.  
Exposure Settings  
Configure the exposure settings to suit the image quality requirements in relation to lighting, frame rate and bandwidth  
considerations.  
Exposure value - Click in the bar to fine-tune the exposure.  
Enable Backlight compensation - Enable this option if a bright spot of light, for example a light bulb, causes other areas in  
the image to appear too dark.  
Exposure priority - When Motion is prioritized, motion blur in the image is minimized. This can be useful for recognition of moving  
objects such as people and vehicles. However, prioritizing motion may cause an increase in image noise, especially in low light  
situations. When Low noise is prioritized, image noise is minimized. The file size is reduced, which can be useful if storage space or  
bandwidth is limited. However, prioritizing low noise may result in a very dark image, especially in low light situations.  
Day/Night  
The IR cut filter prevents infrared (IR) light from reaching the image sensor. In poor lighting conditions, for example at night, or when  
using an external IR lamp, set the IR cut filter to Off. This increases light sensitivity and allows the product to “see” infrared light. The  
image is shown in black and white when the IR cut filter is off.  
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AXIS M3024–LVE Network Camera  
Setting Up the Product  
If using automatic Exposure control, set the IR cut filter to Auto to automatically switch between On and Off according to the  
lighting conditions.  
The Day/Night shift level bar helps determine when the camera will shift from day mode to night mode. Normally, the camera  
automatically changes mode from day to night when very dark (level 100 in the slider). By setting Day/Night shift level to a  
lower value, the camera will change to night mode earlier.  
Built-in IR Illuminations LEDs  
CAUTION  
Do not look directly into the IR LED at short distance. Since the IR light provided from the IR LED is powerful light outside of  
the visible range, please use the camera to check if IR light is activated or not.  
The IR illumination can be activated or de-activated, and its intensity can be increased or decreased by moving the slider, from the  
product’s Live View page. Other settings can be defined from Setup > Video > Camera Settings.  
De-select the Enable IR illumination option to disable IR illumination altogether. If you disable the Synchronize IR illumination  
with day/night option, IR illumination will not be synchronized with day/night changes.  
View Area  
A view area is a cropped part of the full view. The view area is treated as a video source in Live View and has its own video  
stream and PTZ settings.  
When setting up a view area it is recommended that the video stream resolution is the same size as or smaller than the view area  
size. Setting the video stream resolution larger than the view area size implies digitally scaled up video after sensor capture,  
requiring more bandwidth without adding image information.  
To enable, go to Video > Camera Settings and select Enable View Area.  
To configure the view area:  
1. Go to Video > View Area.  
2. Select an Aspect ratio and a Video stream resolution.  
3. Use the mouse to move and resize the view area.  
4. Select Enable PTZ to enable digital PTZ for the view area.  
5. Click Save to save the settings.  
Note  
The PTZ functionality is useful during installation of the Axis product. Use a view area to crop out a specific part of the  
full view.  
Overlay  
Overlays are used to provide extra information, for example for forensic video analysis or during product installation and  
configuration. Overlays are superimposed over the video stream.  
An overlay text can display the current date and time, or a text string. When using a text string, modifiers can be used to display  
information such as the current bit rate or the current frame rate. For information about available modifiers, see File Naming &  
Date/Time Formats in the online help  
.
To enable overlays:  
1. Go to Video > Video Stream and select the Image tab.  
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AXIS M3024–LVE Network Camera  
Setting Up the Product  
2. To include an overlay image, select Include overlay image at the coordinates. The overlay image must first be uploaded to  
the Axis product, see Overlay Image.  
3. To include date and time, select Include date and Include time.  
4. To include a text string, select Include text and enter the text in the field. Modifiers can be used, see File Naming &  
Date/Time Formats in the online help  
.
5. Define text overlay characteristics in the relevant fields.  
6. Click Save.  
To modify the date and time format, go to System Options > Date & Time. See Date & Time, on page 38.  
Overlay Image  
An overlay image is a static image superimposed over the video stream. The image, for example company logo, is used to provide  
extra information or to mask a part of the image.  
Since it is static, the position and size of an overlay image will remain the same regardless of resolution and Pan/Tilt/Zoom  
movements. To set up a dynamic mask, which will always mask the specified part of monitored area, see Privacy Mask, on page 20  
To use an overlay image, the image must first be uploaded to the Axis product:  
1. Go to Video > Overlay Image.  
2. Click Browse and browse to the file.  
3. Click Upload.  
4. Select the image to use from the Use overlay image list.  
5. Click Save.  
To display the overlay image:  
1. Go to Video > Video Stream and select the Image tab.  
2. Under Overlay Settings, select Include overlay image at the coordinates and enter the X and Y coordinates.  
3. Click Save.  
For information about supported image formats, see the online help  
.
Privacy Mask  
A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be  
bypassed via the VAPIX® Application Programming Interface (API).  
The Privacy Mask List (Video > Privacy Mask) shows all the masks that are currently configured in the Axis product and indicates  
if they are enabled.  
You can add a new mask, re-size the mask with the mouse, choose a color for the mask, and give the mask a name.  
For more information, see the online help  
Important  
Adding many privacy masks may affect the product’s performance.  
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AXIS M3024–LVE Network Camera  
Live View Config  
Live View Config  
You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of  
the Live View page.  
Stream Profile. See page 17.  
Default Viewer for Browser. See page 21.  
Viewer Settings. See page 22.  
Action Buttons. These are the buttons described in Controls on the Live View Page, on page 9 .  
User Defined Links. See page 22.  
Output Buttons. See page 22.  
Default Viewer for Browsers  
From Live View Config > Default Viewer select the default method for viewing video images in your browser. The product attempts  
to show the video images in the selected video format and viewer. If this is not possible, the product overrides the settings and  
selects the best available combination.  
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AXIS M3024–LVE Network Camera  
Live View Config  
Browser  
Viewer  
Description  
Windows Internet Explorer  
AMC  
Recommended viewer in Internet Explorer (H.264/Motion JPEG).  
H.264.  
QuickTime  
Java applet  
A slower imaging alternative to AMC (Motion JPEG). Requires one of the  
following installed on the client:  
• JVM (J2SE) 1.4.2 or higher.  
• JRE (J2SE) 5.0 or higher.  
Still image  
Displays still images only. Click the Refresh button in your browser to view a  
new image.  
Other browsers  
Server Push  
QuickTime  
Java applet  
Still image  
Recommended viewer for other browsers (Motion JPEG).  
H.264.  
A slower imaging alternative to Server Push (Motion JPEG only).  
Displays still images only. Click the Refresh button in your browser to view a  
new image.  
For more information, please see the online help  
.
Viewer Settings  
To configure options for the viewer, go to Live View Config > Viewer Settings.  
Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video  
image in your browser.  
H.264 decoder installation. The administrator can disable installation of the H.264 decoder included with AXIS Media  
Control. This is used to prevent installation of unlicensed copies. Further decoder licenses can be purchased from your  
Axis reseller.  
Select Show crosshair in PTZ joystick mode to enable a cross that will indicate the center of the image in PTZ joystick  
mode.  
Select Use PTZ joystick mode as default to enable joystick mode. The mode can be changed temporarily from the  
PTZ control panel.  
Select Enable recording button to enable recording from the Live View page. This button is available when using the  
AMC viewer. The recordings are saved to the location specified in the AMC Control Panel. See AXIS Media Control  
(AMC), on page 12.  
User Defined Links  
To display user-defined links in the Live View page, select the Show custom link option, give the link a name and then enter the URL  
activate external devices connected to the product, or they can link to a web page. Custom links defined as cgi links will run the  
script in the background, in a hidden frame. Defining the link as a web link will open the link in a new window.  
Output Buttons  
External I/O devices connected to the Axis product’s output ports can be controlled directly from the Live View page.  
To display output buttons in the Live View page:  
1. Go to Setup > Live View Config.  
2. Under Output Buttons, select the type of control to use:  
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AXIS M3024–LVE Network Camera  
Live View Config  
-
-
Pulse activates the output for a defined period of time. The pulse time can be set from 1/100 second to 60  
seconds.  
Active/Inactive displays two buttons, one or each action.  
To configure the active and inactive states, go to System Options > Ports & Devices > I/O Ports and set the port’s Normal state.  
For more information about I/O ports, see I/O Ports, on page 45.  
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AXIS M3024–LVE Network Camera  
PTZ (Pan Tilt Zoom)  
PTZ (Pan Tilt Zoom)  
The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas,  
see View Area, on page 19.  
Preset Positions  
A preset position is a predefined view that can be used to quickly steer the camera to a specific location. Preset positions can  
be accessed in several ways:  
By selecting the preset from the Source drop-down list in the Live View Page.  
When setting up action rules. See page 31.  
To add a preset position:  
1. Go to PTZ > Preset Positions.  
2. Use the pan, tilt and zoom controls to steer the camera view to the desired position.  
3. Enter a descriptive name in the Current position field.  
4. Click Add. The camera’s position and focus settings are saved as a preset position.  
The entire view area is treated as the Home position which is readily accessible by clicking the Home button on the Live View  
page and in the Preset Positions setup window.  
The product can be configured to return to the Home position when the PTZ functionality has been inactive for a specified length of  
time. Enter the length of time in the Return to overview after field and click Save. Set the time to zero to prevent the product from  
automatically returning to the Home position.  
To include the preset position name in the overlay text, go to Video, select Include overlay text and enter the modifier #P in the field.  
For more information about modifiers, see File Naming & Date/Time Formats in the online help  
.
Advanced  
Controls  
Panel Shortcut Command Buttons can be configured to provide direct access to commands issued via the VAPIX® Application  
Programming Interface. The buttons will be displayed in the PTZ control panel, which is available in the Live View page through  
the Ctrl panel button, see page 11.  
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AXIS M3024–LVE Network Camera  
PTZ (Pan Tilt Zoom)  
Deselect the options under Enable/Disable controls to disable the pan, tilt, zoom and focus controls.  
Note  
Disabling PTZ controls will not affect preset positions. For example, if the tilt control is disabled, the product can still move to  
preset positions that require a tilt movement.  
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AXIS M3024–LVE Network Camera  
Detectors  
Detectors  
Camera Tampering  
Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely  
defocused. To send an alarm, for example an email, an action rule must be set up.  
To configure tampering:  
1. Go to Detectors > Camera Tampering.  
2. Set the Minimum duration, that is, the time that must elapse before an alarm is generated. This can help prevent  
false alarms for known conditions that affect the image.  
3. Select Alarm for dark images if an alarm should be generated if lights are dimmed or turned off, or if the lens is sprayed,  
covered, or rendered severely out of focus.  
4. Click Save.  
To configure the product to send an alarm when tampering occurs:  
1. Go to Events > Action Rules.  
2. Click Add to set up a new action rule.  
3. Enter a Name for the action rule.  
4. Under Condition, select Detectors from the Trigger list.  
5. Select Tampering from the list of detectors.  
6. Optionally, select a schedule and set additional conditions.  
7. Select the action. To send an email, select Send Notification and select a Recipient from the list of defined recipients.  
Note  
The While the rule is active option under Duration cannot be used with camera tampering, since camera tampering does not  
have a duration and once it has been triggered it will not automatically return to its untriggered state.  
For more information on actions rules, see Events, on page 31.  
Motion Detection  
Motion detection is used to generate an alarm whenever movement starts or stops in the camera view.  
Motion detection is configured by defining up to 10 Include and Exclude windows:  
Include windows — define areas where motion should be detected  
Exclude windows — define areas within an Include window that should be ignored (areas outside Include windows  
are automatically ignored).  
For instructions, see Set Up Motion Detection Windows, on page 27.  
To control the number of motion detection alarms, the parameters Object Size, History and Sensitivity can be adjusted. See  
Motion Detection Parameters, on page 27.  
Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected.  
Possible actions include uploading images and start recording. For more information, see Setting Up an Action Rule, on page 32.  
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AXIS M3024–LVE Network Camera  
Detectors  
Note  
• Using the motion detection feature may decrease the product’s overall performance.  
• The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the  
camera will also change the position of the Motion Detection Window.  
Set Up Motion Detection Windows  
To set up a motion detection Include Window, follow these instructions:  
1. Go to Detectors > Motion Detection.  
2. Select the Configure Included Windows option and click New. Select the new window in the list of windows and  
enter a descriptive name.  
3. Adjust the size (drag the bottom right-hand corner) and the position (click on the text at the top and drag to the desired  
position) of the window.  
4. Adjust the Object Size, History and Sensitivity profile sliders (see Motion Detection Parameters for details). Any detected  
motion within an active window is indicated by red peaks in the Activity window.  
5. Click Save.  
To exclude parts of the include window, select the Configure Excluded Windows and position the exclude window within the  
include window.  
To delete an include or exclude window, select the window in the list of windows and click Del.  
Motion Detection Parameters  
The parameters controlling motion detection are described in the table below:  
Parameter  
Object Size  
History  
Sensitivity  
Description  
Object size relative to window Object memory length.  
size.  
Difference in luminance  
between background and  
object.  
Only very large objects trigger  
motion detection.  
An object that appears in  
the window triggers motion  
detection for a long time  
before it is considered as  
non-moving.  
Ordinary colored objects on  
ordinary backgrounds trigger  
motion detection.  
High level (100%)  
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AXIS M3024–LVE Network Camera  
Detectors  
A large difference in luminance  
is required to trigger motion  
detection.  
Medium level (50%)  
Even very small objects trigger An object that appears in  
Only very bright objects on  
a dark background trigger  
Low level (0%)  
motion detection.  
the window triggers motion  
detection only for a very short motion detection.  
time before it is considered as  
non-moving.  
5–15%  
15%  
60–90%  
90%  
75–95%  
90%  
Recommended values  
Default values  
Note  
• To trigger on small objects or movements, use several small motion detection windows rather than one large window  
and select a low object size.  
• To avoid triggering on small objects, select a high object size.  
• While monitoring an area where moving objects are not expected, select a high history level. This will cause motion  
detection to trigger as long as the object is present in the window.  
• To only detect flashing light, select a low sensitivity. In other cases high sensitivity is recommended.  
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AXIS M3024–LVE Network Camera  
Applications  
Applications  
Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for  
example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information  
about available applications, downloads, trials and licenses, go to www.axis.com/applications  
Note  
• It is recommended to run one application at a time.  
• Avoid running applications when the built-in motion detection is active.  
Application Licenses  
Some applications need a license to run. Licenses can be installed in two ways:  
Automatic installation — requires access to the Internet  
Manual installation — obtain the license key from the application vendor and upload the key to the Axis product  
To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under  
System Options > Support > System Overview.  
Install Application  
To install and start an application:  
1. Go to Setup > Applications.  
2. Under Upload Application, click Browse. Locate the application file and click Upload Package.  
3. Install the license (if applicable). For instructions, see the documentation provided by the application vendor.  
4. Start the application. Go to page Applications, select the application in the list of installed applications and click Start.  
5. Configure the application. For instructions, see the documentation provided by the application vendor.  
Note  
• Applications can be uploaded by product administrators.  
• Applications and licenses can be installed on multiple products at the same time using AXIS Camera Management, version  
3.10 and later.  
To generate a log file for the application, go to Applications. Select the application and click Log.  
Application Considerations  
If an application is upgraded, application settings, including the license, will be removed. The license must be reinstalled and  
the application reconfigured.  
If the Axis product’s firmware is upgraded, installed applications and their settings will remain unchanged, although this is not  
guaranteed by Axis Communications AB. Note that the application must be supported by the new firmware. For information about  
firmware upgrades, see Upgrading the Firmware.  
If the Axis product is restarted, running applications will restart automatically.  
If the Axis product is restored, installed applications remain unchanged but must be restarted. To start the application, go to  
Setup > Applications. Select the application in the list of installed applications and click Start. For information about restoring  
the Axis product, see Maintenance.  
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AXIS M3024–LVE Network Camera  
Applications  
If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory  
default, see Reset to Factory Default Settings.  
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AXIS M3024–LVE Network Camera  
Events  
Events  
The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion is  
detected. The set of conditions that defines how and when the action is triggered is called an Action Rule.  
Available action rule triggers and conditions include:  
Applications – Use installed applications to trigger the rule. See Applications, on page 29.  
Detectors  
-
Day/Night Mode – Trigger the rule when the product switches between day mode (IR cut filter on) and night  
mode (IR cut filter off). This can for example be used to control an external infrared (IR) light connected  
to an output port.  
-
Motion Detection – Trigger the rule when motion is detected. See Motion Detection, on page 26.  
Tampering – Trigger the rule when tampering is detected. SeeCamera Tampering, on page 26.  
-
Hardware  
-
Network – Trigger the rule if network connection is lost or restored. This can for example be used to start  
recording to the SD card.  
Input Signal  
-
Digital Input Port – Trigger the rule when an I/O port receives a signal from a connected device. SeeI/O Ports,  
on page 45.  
-
Manual Trigger – Trigger the rule using the Manual Trigger button in the Live View page. SeeControls on  
the Live View Page, on page 9 . This can for example be used to validate actions during product installation  
and configuration.  
PTZ  
-
-
Error – Trigger the rule if the PTZ functionality is not working correctly. This can for example be used to  
send maintenance notifications.  
Moving – Trigger the rule when the camera view moves due to a PTZ operation. This can for example be used  
as an additional condition to prevent an action rule triggered by motion detection to record video while the  
camera view moves due to a PTZ operation.  
-
-
Preset Reached – Trigger the rule when the camera stops at a preset position. This can be for example be used  
with the Send Images action to upload images from the preset position.  
Ready – Trigger the rule when the PTZ functionality is ready to be used. This can for example be used to steer  
the camera to a specific preset position when the product is started.  
Storage  
-
Available – Trigger the rule when the storage device is unmounted or removed. This can for example be used to  
send maintenance notifications.  
-
Full – Trigger the rule when the storage device is full. Under normal operation, the oldest recordings will be  
overwritten to prevent the storage device from becoming full.  
-
System  
-
Locked – Trigger the rule if the storage device is locked (write protected).  
System Initializing – Trigger the rule when the product is being started. This can for example be used to send a  
notification when the product restarts.  
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AXIS M3024–LVE Network Camera  
Events  
Time  
-
-
Recurrence – Trigger the rule periodically. SeeRecurrences, on page 33. This can for example be used to upload  
an image every 5 minutes.  
Use Schedule – Trigger the rule according to the selected schedule. See Schedules, on page 33.  
Available actions include:  
IR light – Activate or deactivate IR light.  
Day/Night Vision Mode – Set day mode (IR cut filter on) or night mode (IR cut filter off).  
Output Port – Activate an I/O port to control an external device.  
PTZ Control  
-
Preset Position – Go to a preset position.  
Record Video – Record video to a selected storage.  
Send Images – Send images to a recipient.  
Send Notifications – Send a notification message to a recipient.  
Status LED – Flash the LED indicator. This can for example be used to validate triggers such as motion detection during  
product installation and configuration.  
Setting Up an Action Rule  
An action rule defines the conditions that must be met for the product to perform an action, for example record video or send an  
email notification. If multiple conditions are defined, all of them must be met to trigger the action.  
The following example describes how to set up an action rule to record video to a network share if there is movement in the  
camera’s field of view.  
Set up motion detection and add a network share:  
1. Go to Detectors > Motion Detection and configure a motion detection window. See page 27  
2. Go to System Options > Storage and set up the network share. See page 45.  
Set up the action rule:  
1. Go to Events > Action Rules and click Add.  
2. Select Enable rule and enter a descriptive name for the rule.  
3. Select Detectors from the Trigger drop-down list.  
4. Select Motion Detection from the drop-down list. Select the motion detection window to use.  
5. Optionally, select a Schedule and Additional conditions. See below.  
6. Under Actions, select Record Video from the Type drop-down list.  
7. Select a Stream profile and configure the Duration settings as described below.  
8. Select Network Share from the Storage drop-down list.  
To add additional criteria, select the Additional conditions option and add additional triggers. To prevent an action from being  
triggered repeatedly, a Wait at least time can be set. Enter the time in hours, minutes and seconds, during which the trigger  
should be ignored before the action rule can be activated again.  
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AXIS M3024–LVE Network Camera  
Events  
The recording Duration of some actions can be set to include time immediately before and after the event. Select Pre-trigger time  
and/or Post-trigger time and enter the number of seconds. When While the rule is active is enabled and the action is triggered  
again during the post-trigger time, the recording time will be extended with another post-trigger time period.  
For more information, see the online help  
.
Recipients  
Recipients receive media files and notification messages. The following recipients are available:  
Recipient  
Use with action  
Email1  
Send Images  
Send Notification  
Send Images  
FTP  
HTTP  
Send Images  
Send Notification  
Send Images  
Network Share2  
TCP  
Send Notification  
1. Some email providers have security filters that prevent users from receiving or viewing large amount of attachments, from receiving scheduled  
emails and similar. Check the email provider’s security policy to avoid delivery problems and locked email accounts.  
2. A network share can also be used as a storage device for recorded video. Go System Options > Storage to configure a network share before  
setting up a continuous recording or an action rule to record video. See Storage, on page 44 for more information about storage devices.  
To add a recipient:  
1. Go to Events > Recipients and click Add.  
2. Enter a descriptive name.  
3. Select a recipient Type.  
4. Enter the information needed for the recipient type.  
5. Click Test to test the connection to the recipient.  
6. Click OK.  
Schedules  
Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside  
office hours. Use one of the predefined schedules or create a new schedule as described below.  
To create a new schedule:  
1. Go to Events > Schedules and click Add.  
2. Enter a descriptive name and the information needed for a daily, weekly, monthly or yearly schedule.  
3. Click OK.  
To use the schedule in an action rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page.  
Recurrences  
Recurrences are used to trigger action rules repeatedly, for example every 5 minutes or every hour.  
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AXIS M3024–LVE Network Camera  
Events  
To set up a recurrence:  
1. Go to Events > Recurrences and click Add.  
2. Enter a descriptive name and recurrence pattern.  
3. Click OK.  
To use the recurrence in an action rule, first select Time from the Trigger drop-down list in the Action Rule Setup page and then  
select the recurrence from the second drop-down list.  
To modify or remove recurrences, select the recurrence in the Recurrences List and click Modify or Remove.  
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AXIS M3024–LVE Network Camera  
Recordings  
Recordings  
The Axis product can be configured to record video continuously or according to an action rule:  
To start a continuous recording, see page 35.  
To set up action rules, see page 32.  
To access recordings, see Recording List, on page 35.  
To configure camera controlled storage, see Storage, on page 44.  
Recording List  
Recorded videos are listed on the Recordings > List page. The list shows each recording’s start date and time, duration and the  
event that triggered the recording.  
To play or download a recording, follow these steps:  
1. Go to Recordings > List.  
2. Use the filter to narrow the list of recordings. Enter the desired filter criteria and click Filter. Some filters may take  
a long time to complete.  
3. Select the recording.  
4. Click Play to play the recording, or click Download to download the recording.  
Multiple recordings can be downloaded at the same time. Select the recordings and click Download. The downloaded file is a zip file  
containing a minimum of three files, of which the Matroska (mkv) files are the actual recordings. The recordings are time-stamped  
with the date and time they were downloaded (that is, not the date the recordings were made).  
Note  
To play recordings in Windows Media Player, AXIS Matroska File Splitter must be installed. AXIS Matroska File Splitter  
For detailed recording and video information, select a recording and click Properties.  
To remove a recording, select the recording and click Remove.  
Continuous Recording  
The Axis product can be configured to continuously save video to a storage device. See Storage, on page 44 for more information  
about storage devices. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old  
recordings. If a new stream profile is selected while a recording is ongoing, the recording will be stopped and saved in the recording  
list and a new recording with the new stream profile will start. All previous continuous recordings will remain in the recording list  
until they are removed manually or through automatic removal of old recordings.  
To start a continuous recording, follow these steps:  
1. Go to Recordings > Continuous.  
2. Select Enabled.  
3. Select type of storage device from the Disk list.  
4. Select a Stream profile to use for continuous recordings.  
5. Click Save to save and start the recording.  
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AXIS M3024–LVE Network Camera  
Languages  
Languages  
Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected  
language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click  
the Upload Language button. Select the new language from the list and click Save.  
Note  
• Resetting the product to factory default settings will erase any uploaded language file and reset the product language to  
English.  
• Clicking the Restore button on the Maintenance page will not affect the language.  
• A firmware upgrade will not affect the language used. However if you have uploaded a new language to the product and  
later upgrade the firmware, it may happen that the translation no longer matches the product's web pages. In this case,  
upload an updated language file.  
• A language already installed in the product will be replaced when a current or a later version of the language file is uploaded.  
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AXIS M3024–LVE Network Camera  
System Options  
System Options  
Security  
Users  
User access control is enabled by default and can be configured under System Options > Security > Users. An administrator can  
set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means  
that anybody may access the Live View page.  
The user list displays authorized users and user groups (access levels):  
Viewer - Access to the Live View page  
Operator - Access to the Live View page and to all settings except System Options  
Administrator - Unrestricted access to all settings; can add, modify and remove other users.  
Under HTTP/RTSP Password Settings, select the type of password to allow. You may need to allow unencrypted passwords if there  
are viewing clients that do not support encryption, or if you upgraded the firmware and existing clients support encryption but need  
to log in again and be configured to use this functionality.  
Under User Settings, select the Enable anonymous viewer login option to allow anonymous users access to the Live View page.  
Select the Enable anonymous PTZ control login to allow anonymous users access to the PTZ controls.  
Deselect the Enable Basic Setup option to hide the Basic Setup menu. Basic Setup provides quick access to settings that should be  
made before using the Axis product.  
ONVIF  
ONVIF (Open Network Video Interface Forum) is a global interface standard that makes it easier for end users, integrators, consultants,  
and manufacturers to take advantage of the possibilities offered by network video technology. ONVIF enables interoperablity between  
different vendor products, increased flexibility, reduced cost and future-proof systems.  
By creating a user you automatically enable ONVIF communication. Use the user name and password with all ONVIF communication  
with the product. For more information see www.onvif.org  
IP Address Filter  
IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are  
allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.  
The administrator can add up to 256 IP address entries to the list (a single entry can contain multiple IP addresses).  
HTTPS  
The Axis product supports encrypted browsing using HTTPS. This is configured on the System Options > Security > HTTPS page.  
A self-signed certificate can be used until a Certificate Authority-issued certificate has been obtained. Click Create self-signed  
certificate to install a self-signed certificate. Although self-signed certificates are free and offer some protection, true security is only  
implemented after the installation of a signed certificate issued by a Certificate Authority.  
To obtain a signed certificate from an issuing Certificate Authority, click Create Certificate Request. When the signed certificate  
is returned, click Install signed certificate to import the certificate. The properties of any certificate request currently resident in  
the product or installed can be viewed by clicking Properties.  
To enable HTTPS in the Axis product, the HTTPS Connection Policy must be set for each user group.  
For more information, see the online help  
.
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AXIS M3024–LVE Network Camera  
System Options  
IEEE 802.1X  
IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network  
devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol).  
To access a network protected by IEEE 802.1X, devices must authenticate themselves. The authentication is performed by a  
third-party entity called an authentication server, typically a RADIUS server, examples of which are FreeRADIUS and Microsoft  
Internet Authentication Service.  
In Axis' implementation, the network device and the authentication server authenticate themselves with the help of digital  
certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security). The certificates are provided by an  
Certification Authority (CA). You need:  
a CA certificate to validate the identity of the authentication server  
a CA-signed client certificate and a private key to authenticate the network device.  
To allow the network device to access a network protected by IEEE 802.1X:  
1. Obtain a CA certificate, a client certificate and a client private key (contact your network administrator).  
2. Go to Setup > System Options > Security > IEEE 802.1X and upload the CA certificate, the client certificate and the  
client private key.  
3. Under Settings, select the EAPOL version, provide your EAP identity and private key password.  
4. Check the box to enable IEEE 802.1X and click Save.  
Certificates  
CA Certificate  
The CA certificate is used to validate the identity of the authentication server. Enter the path to  
the certificate directly, or locate the file using the Browse button. Then click Upload. To remove  
a certificate, click Remove.  
Client certificate  
Client private key  
The client certificate and private key are used to authenticate the network device. They can be  
uploaded as separate files or in one combined file (e.g. a PFX file or a PEM file). Use the Client  
private key field if uploading one combined file. For each file, enter the path to the file, or locate the  
file using the Browse button. Then click Upload. To remove a file, click Remove.  
Settings  
EAPOL version  
EAP identity  
Select the EAPOL version (1 or 2) as used in your network switch.  
Enter the user identity (maximum 16 characters) associated with your certificate.  
Enter the password (maximum 16 characters) for the private key.  
Check the box to enable the IEEE 802.1X protocol.  
Private key password  
Enable IEEE 802.1X  
Date & Time  
The Axis product’s date and time settings are configured under System Options > Date & Time.  
Current Server Time displays the current date and time (24h clock). The time can be displayed in 12h clock in the text overlay (see  
below).  
To change the date and time settings, select the preferred Time mode under New Server Time:  
Synchronize with computer time – Sets date and time according to the computer’s clock. With this option, date and  
time are set once and will not be updated automatically.  
Synchronize with NTP Server – Obtains date and time from an NTP server. With this option, date and time settings are  
updated continuously. For information on NTP settings, see NTP Configuration, on page 41.  
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AXIS M3024–LVE Network Camera  
System Options  
If using a host name for the NTP server, a DNS server must be configured. See DNS Configuration, on page 41.  
Set manually – Allows you to manually set date and time.  
If using an NTP server, select your Time zone from the drop-down list. If required, check Automatically adjust for daylight saving  
time changes.  
The Date & Time Format Used in Images is the date and time format displayed as a text overlay in the video stream. Use the  
predefined formats or see File Naming & Date/Time Formats in the online help  
for information on how to create custom date and  
time formats. To include date and time in the overlay text, go to Video and select Include date and Include time.  
Network  
Basic TCP/IP Settings  
The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version  
must always be enabled.  
IPv4 Address Configuration  
By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are  
configured under System Options > Network > TCP/IP > Basic.  
DHCP (Dynamic Host Configuration Protocol) allows network administrators to centrally manage and automate the assignment of  
IP addresses. DHCP should only be enabled if using dynamic IP address notification, or if the DHCP can update a DNS server. It is  
then possible to access the Axis product by name (host name).  
If DHCP is enabled and the product cannot be accessed, run AXIS IP Utility to search the network for connected Axis products, or reset  
the product to the factory default settings (see page 47) and then perform the installation again.  
To use a static IP address, check Use the following IP address and specify the IP address, subnet mask and default router.  
IPv6 Address Configuration  
If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the configuration in the network router.  
To enable IPv6, go to System Options > Network > TCP/IP > Basic. Other settings for IPv6 should be configured in the network router.  
ARP/Ping  
The product’s IP address can be assigned using ARP and Ping. For instructions, see Assign IP Address Using ARP/Ping, on page 39.  
The ARP/Ping service is enabled by default but is automatically disabled two minutes after the product is started, or as soon as an IP  
address is assigned. To re-assign IP address using ARP/Ping, the product must be restarted to enable ARP/Ping for an additional  
two minutes.  
To disable the service, go to System Options > Network > TCP/IP > Basic and clear the option Enable ARP/Ping setting of IP address.  
Pinging the product is still possible when the service is disabled.  
Assign IP Address Using ARP/Ping  
The product's IP address can be assigned using ARP/Ping. The command must be issued within 2 minutes of connecting power.  
1. Acquire a free static IP address on the same network segment as the computer.  
2. Locate the serial number (S/N) on the product label.  
3. Open a command prompt and enter the following commands:  
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AXIS M3024–LVE Network Camera  
System Options  
Linux/Unix syntax  
arp -s <IP address> <serial number> temp  
ping -l 408 <IP address>  
Linux/Unix example  
arp -s 192.168.0.125 00:40:8c:18:10:00 temp  
ping -l 408 192.168.0.125  
Windows syntax (this may require that you run the command prompt as an administrator)  
arp -s <IP address> <serial number>  
ping -l 408 -t <IP address>  
Windows example (this may require that you run the command prompt as an administrator)  
arp -s 192.168.0.125 00-40-8c-18-10-00  
ping -l 408 -t 192.168.0.125  
4. Check that the network cable is connected and then restart the product by disconnecting and reconnecting power.  
5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar.  
6. Open a browser and type http://<IP address> in the Location/Address field.  
For other methods of assigning the IP address, see the Installation and Management Software CD or the document Assign an IP  
Address and Access the Video Stream on Axis Support web at www.axis.com/techsup  
Note  
• To open a command prompt in Windows, open the Start menu and type cmd in the Run/Search field.  
• To use the ARP command in Windows 7/Windows Vista, right-click the command prompt icon and select Run as  
administrator.  
• To open a command prompt in Mac OS X, open the Terminal utility from Application > Utilities.  
AXIS Video Hosting System (AVHS)  
AVHS used in conjunction with an AVHS service, provides easy and secure Internet access to live and recorded video accessible from  
The AVHS settings are configured under System Options > Network > TCP IP > Basic. The possibility to connect to an AVHS service  
is enabled by default. To disable, clear the Enable AVHS box.  
One-click enabled - Press the product’s control button (see Hardware Overview, on page 5 ) to connect to an AVHS service over the  
Internet. Once registered, Always will be enabled and the Axis product stays connected to the AVHS service. If the product is not  
registered within 24 hours from when the button is pressed, the product will disconnect from the AVHS service.  
Always - The Axis product will constantly attempt to connect to the AVHS service over the Internet. Once registered the product will  
stay connected to the service. This option can be used when the product is already installed and it is not convenient to use the  
one-click installation.  
AXIS Internet Dynamic DNS Service  
AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product. For more information, see www.axiscam.net  
To register the Axis product with AXIS Internet Dynamic DNS Service, go to System Options > Network > TCP/IP > Basic. Under  
Services, click the AXIS Internet Dynamic DNS Service Settings button (requires access to the Internet). The domain name currently  
registered at AXIS Internet Dynamic DNS service for the product can at any time be removed.  
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AXIS M3024–LVE Network Camera  
System Options  
Advanced TCP/IP Settings  
DNS Configuration  
DNS (Domain Name Service) provides the translation of host names to IP addresses. The DNS settings are configured under System  
Options > Network > TCP/IP > Advanced.  
Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server.  
To make manual settings, select Use the following DNS server address and specify the following:  
Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by  
semicolons. The host name is always the first part of a fully qualified domain name, for example, myserver is the host name in the  
fully qualified domain name myserver.mycompany.com where mycompany.com is the domain name.  
Primary/Secondary DNS server - Enter the IP addresses of the primary and secondary DNS servers. The secondary DNS server is  
optional and will be used if the primary is unavailable.  
NTP Configuration  
NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network. The NTP settings are configured under  
System Options > Network > TCP/IP > Advanced.  
Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server.  
To make manual settings, select Use the following NTP server address and enter the host name or IP address of the NTP server.  
Host Name Configuration  
The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS  
name. The host name is configured under System Options > Network > TCP/IP > Advanced.  
Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4.  
Select Use the host name to set the host name manually.  
Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product’s IP address changes.  
For more information, see the online help  
.
Link-Local IPv4 Address  
Link-Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access  
the product from other hosts on the same segment on the local network. The product can have a Link-Local IP and a static  
or DHCP-supplied IP address at the same time.  
This function can be disabled under System Options > Network > TCP/IP > Advanced.  
HTTP  
The HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the  
default setting, which is 80, any port in the range 1024–65535 can be used.  
HTTPS  
The HTTPS port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to  
the default setting, which is 443, any port in the range 1024–65535 can be used.  
To enable HTTPS, go to System Options > Security > HTTPS. For more information, see HTTPS, on page 37  
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AXIS M3024–LVE Network Camera  
System Options  
NAT traversal (port mapping) for IPv4  
A network router allows devices on a private network (LAN) to share a single connection to the Internet. This is done by forwarding  
network traffic from the private network to the “outside”, that is, the Internet. Security on the private network (LAN) is increased  
since most routers are pre-configured to stop attempts to access the private network (LAN) from the public network (Internet).  
Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other  
(WAN) side of a NAT router. With NAT traversal properly configured, all HTTP traffic to an external HTTP port in the NAT router  
is forwarded to the product.  
NAT traversal is configured under System Options > Network > TCP/IP > Advanced.  
Note  
• For NAT traversal to work, this must be supported by the router. The router must also support UPnPTM  
.
• The router has many different names: “NAT router”, “Network router”, “Internet Gateway”, ”Broadband router”, “Broadband  
sharing device” or “Home firewall” but the essential purpose of the device is the same.  
Enable/Disable - When enabled, the Axis product attempts to configure port mapping in a NAT router on your network, using UPnPTM  
Note that UPnPTM must be enabled in the product (see System Options > Network > UPnP).  
.
Use manually selected NAT router - Select this option to manually select a NAT router and enter the IP address for the router in  
the field. If no router is specified, the product automatically searches for NAT routers on your network. If more than one router is  
found, the default router is selected.  
Alternative HTTP port - Select this option to manually define an external HTTP port. Enter the port number in the field. If no port is  
entered here, a port number is automatically selected when NAT traversal is enabled.  
Note  
• An alternative HTTP port can be used or be active even if NAT traversal is disabled. This is useful if your NAT router does not  
support UPnP and you need to manually configure port forwarding in the NAT router.  
• If you attempt to manually enter a port that is already in use, another available port is automatically selected.  
• When the port is selected automatically it is displayed in this field. To change this, enter a new port number and click Save.  
FTP  
The FTP server running in the Axis product enables upload of new firmware, user applications, etc. The FTP server can be disabled  
under System Options > Network > TCP/IP > Advanced.  
Note  
This FTP server has nothing to do with the product’s ability to transfer images via FTP to other locations and servers.  
RTSP  
The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port number can be  
changed under System Options > Network > TCP/IP > Advanced. The default port is 554.  
Note  
H.264 video streams will not be available if the RTSP server is disabled.  
SOCKS  
SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other  
side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and  
notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).  
SOCKS is configured under System Options > Network > SOCKS. For more information, see the online help  
.
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AXIS M3024–LVE Network Camera  
System Options  
QoS (Quality of Service)  
QoS (Quality of Service) guarantees a certain level of a specified resource to selected traffic on a network. A QoS-aware network  
prioritizes network traffic and provides a greater network reliability by controlling the amount of bandwidth an application may use.  
The QoS settings are configured under System Options > Network > QoS. Using DSCP (Differentiated Services Codepoint) values, the  
Axis product can mark the following types of traffic: live video, event/alarm traffic and management traffic.  
SMTP (email)  
To send email messages from the Axis product via SMTP (Simple Mail Transfer Protocol), an SMTP mail server must be set up. This  
is done under System Options > Network > SMTP (email).  
Enter the host names or IP addresses and port numbers for the primary and secondary mail servers in the fields provided. A From  
email address is also required. If the mail server requires authentication, check Use authentication to log in to this server and enter  
the necessary information.  
SNMP  
The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the  
group of devices and management station running SNMP. Community names are used to identify groups.  
The Axis product can be configured to support SNMP on the System Options > Network > SNMP page.  
Depending on the level of security required, select the version on SNMP to use.  
SNMP v1/v2 provides the lowest level of security. The community name can be specified as a password for read or read/write  
access to all supported SNMP devices. The default password for the Read community is public and the default password for the  
Write community is write.  
Note  
If HTTPS is enabled, SNMP v1 and SNMP v2c should be disabled.  
Traps for SNMP v1/v2 are used by the Axis product to send messages to a management system on important events and status  
changes. Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that  
should receive the message.  
The following traps are available:  
Cold start  
Warm start  
Link up  
Authentication failed  
SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.  
To use SNMP v3, HTTPS must be enabled, see HTTPS, on page 37. To enable SNMP v3, check the box and provide the initial user  
password.  
Note  
The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see  
UPnPTM  
The Axis product includes support for UPnPTM. UPnPTM is enabled by default and the product is automatically detected by operating  
systems and clients that support this protocol.  
UPnPTM can be disabled under System Options > Network > UPnPTM  
.
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AXIS M3024–LVE Network Camera  
System Options  
RTP/H.264  
The RTP port range and multicast settings are configured under System Options > Network > RTP.  
The RTP port range defines the range of ports from which the video ports are automatically selected. For multicast streams, only  
certain IP addresses and port numbers should be used.  
Select Always Multicast Video to start multicast streaming without opening an RTSP session.  
Bonjour  
The Axis product includes support for Bonjour. Bonjour is enabled by default and the product is automatically detected by operating  
systems and clients that support this protocol.  
Bonjour can be disabled under System Options > Network > Bonjour.  
Storage  
SD Card  
The Axis product supports SD cards with up to 64 GB of storage. For best recording performance, use an SDHC or SDXC card  
with speed class 10.  
NOTICE  
To prevent corruption of recordings, the SD card should always be unmounted before it is ejected.  
The Axis product supports SD cards with the following file systems:  
ext4 — recommended due to its resilience against data loss if the card is ejected or if there is abrupt power loss. To access  
data stored on the card from the Windows operating system, a third-party ext4 driver or application is required.  
vFAT — most SD cards are pre-formatted with vFAT when purchased.  
If required, the SD card can be manually formatted to the desired file system. To format the SD card:  
1. Insert the SD card in the SD card slot.  
2. Go to System Options > Storage and click SD Card.  
3. Click Format and select the desired file system.  
Note  
During formatting any previous data stored on the disk will be lost.  
Mounting is done automatically when the card is inserted or when the product is started. A manual mount is only required if the  
card has been unmounted and not ejected and re-inserted.  
To unmount the SD card:  
1. Go to System Options > Storage and click SD Card.  
2. Click Unmount.  
3. The card can now be removed.  
The SD card is managed on the System Options > Storage page. Click SD Card to open Storage Management.  
If the card’s status shows as failed, click Check disk to see if the problem can be found and then try Repair. This option is only  
available for SD cards with ext4. For SD cards with vFAT, use a card reader or computer to troubleshoot the card.  
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AXIS M3024–LVE Network Camera  
System Options  
To avoid filling the card, it is recommended to remove recordings continuously. Under Recording Settings, select Remove recordings  
older than and select the number of days or weeks.  
To stop writing to the card and protect recordings from being removed, select Lock under Recording Settings.  
Network Share  
Network share allows you to add network storage such as a NAS (Network Attached Storage) or any server that uses CIFS (Common  
Internet File System) and use them for storage of recordings.  
To add a network share:  
1. Go to System Options > Storage.  
2. Click Network Share.  
3. Enter the IP address, DNS or Bonjour name to the host server in the Host field.  
4. Enter the name of the share in the Share field. Sub folders cannot be used.  
5. If required, select The share requires login and enter the user name and password.  
6. Click Connect.  
To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools.  
To avoid filling the share, it is recommended to remove recordings continuously. Under Recording Settings, select Remove recordings  
older than and select the number of days or weeks.  
To stop writing to the share and protect recordings from being removed, select Lock under Recording Settings.  
Ports & Devices  
I/O Ports  
The Axis product provides one input port and one output port for connection of external devices. For information about how to  
connect external devices, see Connectors, on page 54.  
The I/O ports are configured under System Options > Ports & Devices > I/O Ports. The ports can be given descriptive names and their  
Normal states can be configured as Open circuit or Grounded circuit.  
Port Status  
The list on the System Options > Ports & Devices > Port Status page shows the status of the product’s input and output ports.  
Maintenance  
The Axis product provides several maintenance functions. These are available under System Options > Maintenance.  
Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current  
settings.  
Click Restore to reset most settings to the factory default values. The following settings are not affected:  
the boot protocol (DHCP or static)  
the static IP address  
the default router  
the subnet mask  
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AXIS M3024–LVE Network Camera  
System Options  
the system time  
the IEEE 802.1X settings  
uploaded applications are kept but must be restarted  
Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The  
Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings, on page 47.  
To identify the product or test the Status LED, click Flash LED under Identify and specify the duration in seconds, minutes or hours.  
This can be useful for identifying the product among other products installed in the same location.  
For information about firmware upgrade, see Upgrading the Firmware, on page 48.  
Support  
Support Overview  
The System Options > Support > Support Overview page provides information on troubleshooting and contact information,  
should you require technical assistance.  
See also Troubleshooting, on page 48.  
System Overview  
To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that  
can be found here includes firmware version, IP address, network and security settings, event settings, image settings and recent log  
items. Many of the captions are links to the proper Setup page.  
Logs & Reports  
The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If  
contacting Axis Support, please provide a valid Server Report with your query.  
System Log - Provides information about system events.  
Access Log - Lists all failed attempts to access the product. The Access Log can also be configured to list all connections to the  
product (see below).  
Server Report - Provides information about the product status in a pop-up window. The Access Log is automatically included  
in the Server Report.  
You can view or download the server report. Downloading the server report creates a .zip file that contains a complete server report  
text file in UTF–8 format. Select the Include snapshot with default image settings option to include a snapshot of the product’s  
Live View that also shows the settings specified under Video Stream>Image>Image Appearance. The server report .zip file should  
always be included when contacting support.  
Parameter List - Shows the product's parameters and their current settings. This may prove useful when troubleshooting or  
when contacting Axis Support.  
Connection List - Lists all clients that are currently accessing media streams.  
Crash Report - Generates an archive with debugging information. The report takes several minutes to generate.  
The log levels for the System Log and the Access Log are set under System Options > Support > Logs & Reports > Configuration.  
The Access Log can be configured to list all connections to the product (select Critical, Warnings & Info).  
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AXIS M3024–LVE Network Camera  
System Options  
Advanced  
Scripting  
Scripting allows experienced users to customize and use their own scripts.  
NOTICE  
Improper use may cause unexpected behavior and loss of contact with the Axis product.  
Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide  
assistance for problems with customized scripts.  
To open the Script Editor, go to System Options > Advanced > Scripting. If a script causes problems, reset the product to its  
factory default settings, see page 47.  
File Upload  
Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go  
to System Options > Advanced > File Upload.  
Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the  
selected user group (viewer, operator or administrator) for the uploaded file.  
Plain Config  
Plain Config is for advanced users with experience of Axis product configuration. Most parameters can be set and modified from this  
page. Help is available from the standard help pages.  
To open Plain Config, go to System Options > Advanced > Plain Config. Axis Support does not provide assistance.  
Reset to Factory Default Settings  
Important  
Reset to factory default should be used with caution. A reset to factory default will reset all settings, including the IP  
address, to the factory default values.  
Note  
The installation and management software tools are available on the CD supplied with the product and from the support  
To reset the product to the factory default settings:  
1. Disconnect power from the product.  
2. Press and hold the control button and reconnect power. See Hardware Overview, on page 5 .  
3. Keep the control button pressed for about 15–30 seconds until the status LED indicator flashes amber.  
4. Release the control button. The process is complete when the status LED indicator turns green. The product has been reset  
to the factory default settings. If no DHCP server is available on the network, the default IP address is 192.168.0.90  
5. Using the installation and management software tools, assign an IP address, set the password, and access the video stream.  
It is also possible to reset parameters to factory default via the web interface. Go to Setup > System Options > Maintenance.  
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AXIS M3024–LVE Network Camera  
Troubleshooting  
Troubleshooting  
Checking the Firmware  
Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem  
should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The  
current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.  
Upgrading the Firmware  
When you upgrade the Axis product with the latest firmware from Axis website, the product receives the latest functionality available.  
Always read the upgrade instructions and release notes available with each new release, before upgrading the firmware.  
To upgrade, follow these instructions:  
1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website  
2. Go to Setup > System Options > Maintenance in the product’s web pages.  
3. Under Upgrade Server, click Browse and locate the file on your computer. Click Upgrade.  
After starting the upgrade process, always wait at least 5–10 minutes before restarting the product, even if you suspect the  
upgrade has failed.  
AXIS Camera Management can be used for multiple upgrades. See www.axis.com for more information.  
Note  
• Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user.  
• Preconfigured and customized settings are saved when the firmware is upgraded (providing the features are available in the  
new firmware) although this is not guaranteed by Axis Communications AB.  
Emergency Recovery Procedure  
If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Status  
indicator indicates a failed upgrade. To recover the product, follow the steps below. The serial number is found on the product’s label.  
1. In UNIX/Linux, type the following from the command line:  
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AXIS M3024–LVE Network Camera  
Troubleshooting  
arp -s <IP address> <serial number> temp  
ping -l 408 <IP address>  
In Windows, type the following from a command/DOS prompt (this may require that you run the command prompt as  
an administrator):  
arp -s <IP address> <serial number>  
ping -l 408 -t <IP address>  
2. If the product does not reply in 30 seconds, restart it and wait for a reply. Press CTRL+C to stop Ping.  
3. Open a browser and type in the product’s IP address. In the page that opens, use the Browse button to select the upgrade  
file to use. Then click Load to restart the upgrade process.  
4. After the upgrade is complete (1–10 minutes), the product automatically restarts and shows a steady green on the  
Status indicator.  
5. Reinstall the product, referring to the Installation Guide.  
Symptoms, Possible Causes and Remedial Actions  
Problems setting the IP address  
Try the installation again. The IP address must be set within two minutes after power has been  
applied to the product. Ensure the Ping length is set to 408. For instructions, see Assign IP Address  
Using ARP/Ping, on page 39.  
When using ARP/Ping  
The product is located on a  
different subnet  
If the IP address intended for the product and the IP address of the computer used to access the  
product are located on different subnets, you will not be able to set the IP address. Contact your  
network administrator to obtain an IP address.  
The IP address is being used  
by another device  
Disconnect the Axis product from the network. Run the Ping command (in a Command/DOS  
window, type ping and the IP address of the product):  
• If you receive: Reply from <IP address>: bytes=32; time=10...  
this means that the IP address may already be in use by another device on the network.  
Obtain a new IP address from the network administrator and reinstall the product.  
• If you receive: Request timed out, this means that the IP address is available  
for use with the Axis product. Check all cabling and reinstall the product.  
Possible IP address conflict  
with another device on the  
same subnet.  
The static IP address in the Axis product is used before the DHCP server sets a dynamic address.  
This means that if the same default static IP address is also used by another device, there may  
be problems accessing the product.  
The product cannot be accessed from a browser  
Cannot log in  
When HTTPS is enabled, ensure that the correct protocol (HTTP or HTTPS) is used when attempting  
to log in. You may need to manually type http or https in the browser’s address field.  
If the password for the user root is lost, the product must be reset to the factory default settings.  
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AXIS M3024–LVE Network Camera  
Troubleshooting  
The IP address has been  
changed by DHCP  
IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has  
been changed, use AXIS IP Utility or AXIS Camera Management to locate the product on the  
network. Identify the product using its model or serial number, or by the DNS name (if the name  
has been configured).  
If required, a static IP address can be assigned manually. For instructions, see the Installation and  
Management Software CD or the document Assign an IP Address and Access the Video Stream on  
Certificate error when using For authentication to work properly, the date and time settings in the Axis product should be  
IEEE 802.1X  
synchronized with an NTP server. See Date & Time, on page 38.  
The product is accessible locally but not externally  
Router configuration  
To configure your router to allow incoming data traffic to the Axis product, enable the NAT-traversal  
feature which will attempt to automatically configure the router to allow access to the Axis  
product, see NAT traversal (port mapping) for IPv4, on page 42. The router must support UPnPTM  
.
Firewall protection  
Check the Internet firewall with your network administrator.  
Default routers required  
Check if you need to configure the router settings from System Options > Network > TCP/IP >  
Basic.  
Problems with streaming H.264  
Problems with AXIS Media  
Control (Internet Explorer  
only)  
To enable the updating of video images in Internet Explorer, set the browser to allow ActiveX  
controls. Also, make sure that AXIS Media Control is installed on your computer.  
No H.264 displayed in the  
client  
Check that the relevant H.264 connection methods and correct interface are enabled in the AMC  
Control Panel (streaming tab). See AXIS Media Control (AMC), on page 12.  
In the AMC Control Panel, select the H.264 tab and click Set to default H.264 decoder.  
Check that RTSP is enabled under System Options > Network > TCP/IP > Advanced.  
Multicast H.264 only  
accessible by local clients  
Check if your router supports multicasting, or if the router settings between the client and the  
product need to be configured. The TTL (Time To Live) value may need to be increased.  
No multicast H.264  
displayed in the client  
Check with your network administrator that the multicast addresses used by the Axis product  
are valid for your network.  
Check with your network administrator to see if there is a firewall preventing viewing.  
Installation of additional  
ActiveX component  
restricted or prohibited  
Configure the Axis product to use a Java applet for updating video images in your browser. Go to  
Setup > Live View Config and select Java applet under Default viewer.  
Poor rendering of H.264  
images  
Ensure that your graphics card is using the latest driver. The latest drivers can usually be  
downloaded from the manufacturer’s website.  
Color saturation is different Modify the settings for your graphics adapter. Refer to the adapter’s documentation for more  
in H.264 and Motion JPEG  
information.  
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AXIS M3024–LVE Network Camera  
Troubleshooting  
Lower frame rate than  
expected  
See Performance Considerations, on page 55.  
Reduce the number of applications running on the client computer.  
Limit the number of simultaneous viewers.  
Check with the network administrator that there is enough bandwidth available.  
Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only  
key frames.  
Lower the image resolution.  
The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis  
product. See Technical Specifications, on page 52.  
Video and image problems, general  
Image unsatisfactory  
Check the video stream and camera settings under Setup > Video > Video Stream and Setup >  
Video > Camera Settings.  
Disturbed focus  
Set the focus manually by turning the focus ring. See Hardware Overview, on page 5  
Motion Detection triggers unexpectedly  
Changes in luminance  
Motion detection is based on changes in luminance in the image. This means that if there are  
sudden changes in the lighting, motion detection may trigger mistakenly. Lower the sensitivity  
setting to avoid problems with luminance.  
Storage and disk management problems  
Video cannot be recorded  
Check that the SD card is not write protected (that is, read only).  
SD card cannot be mounted Reformat the SD card and then click Mount.  
Problem Retrieving Additional Video Streams  
‘Video Error’ displayed in  
AXIS Camera Companion  
This camera is designed to deliver up to four different streams. If a fifth unique stream is requested  
the camera will not deliver it and an error message is displayed. The error message depends on the  
way the stream is requested.  
Stream 0: Max resolution - 1280 x 800, fixed, cannot be configured for lower resolutions  
Stream 1: 1280 x 720, up scaled to 1440 x 900, can use lower resolutions  
Stream 2: 1280 x 720, can use lower resolutions  
‘503 service unavailable’  
error in IE / AMC or Quick  
Time  
Stream 3: 720 x 576, used for Axis Camera Application Platform, can use lower resolutions  
‘Camera not available’  
displayed in AXIS Camera  
Station  
These streams are used on a first-come-first-served basis. Examples of using a stream are:  
• Live viewing in a web browser or other application  
• While recording - continuous or motion triggered recording  
• An event using images on the camera  
• An installed application, such as Axis Video Motion Detection 2.1 will always use a  
stream, regardless of whether it is used or not.  
‘If no image is displayed,  
there might be too many  
viewers…’ in Firefox / Safari  
‘Error reading video Stream’  
message in browser when  
using the Java applet  
The camera can deliver more than four simultaneous streams provided the configuration of any  
additional stream is identical to any of the four first streams. Identical configuration implies exactly  
the same resolution, frame rate, compression, video format, rotation etc. For more information  
51  
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AXIS M3024–LVE Network Camera  
Technical Specifications  
Technical Specifications  
Item  
Specifications  
Function/group  
Camera  
Model  
AXIS M3024-LVE: 1MP/HDTV 720p, IR illumination  
1/4” progressive scan RGB CMOS  
Image sensor  
Lens  
M12 mount, fixed iris, megapixel resolution, IR corrected, 2.8 mm, F2.0  
Horizontal angle of view: 77°  
Vertical angle of view: 48°  
Diagonal angle of view: 90°  
Day and night  
Automatically removable infrared-cut filter  
Minimum  
illumination  
Color: 0.8 - 100000 lux, F2.0; B/W: 0.16 lux, F2.0, 0 lux with IR illumination on  
Shutter time  
1/8000 to 1/6 s  
Camera angle  
adjustment  
Pan: +/-175°  
Rotation: +-175°  
Tilt: 65°  
Video  
Video  
compression  
H.264 Main Profile (MPEG-4 Part 10/AVC)  
Resolutions  
1280x800 (1MP) to 320x240  
Frame rate H.264  
and Motion JPEG  
25/30 fps with power line frequency 50/60 Hz  
Video streaming  
Multiple, individually configurable streams in H.264 and Motion JPEG.  
Controllable frame rate and bandwidth VBR/CBR H.264  
Digital PTZ  
Pan/Tilt/Zoom  
Image settings  
Compression, color, brightness, sharpness, contrast, white balance, exposure control,  
backlight compensation, wide dynamic range - dynamic contrast, mirroring of images  
Rotation: 0°, 90°, 180°, 270°, including Corridor Format, text and image overlay, privacy  
mask  
Network  
Security  
Password protection, IP address filtering, IEEE 802.1X* network access control, HTTPS*  
encryption, digest authentication, user access log.  
*This product includes software developed by the OpenSSL Project for use in the  
OpenSSL Toolkit (www.openssl.org/), and cryptographic software written by Eric Young  
Supported  
protocols  
IPv4/v6, HTTP, HTTPS*, SSL/TLS*, QoS Layer 3 DiffServ, FTP, SMTP, Bonjour, UPnP,  
SNMPv1/v2c/v3(MIB-II), DNS, DynDNS, NTP, RTSP, RTP, TCP, UDP, IGMP, RTCP, ICMP,  
DHCP, ARP, SOCKS. *This product includes software developed by the OpenSSL Project for  
use in the OpenSSL Toolkit (www.openssl.org/), and cryptographic software written by  
Eric Young ([email protected])  
52  
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AXIS M3024–LVE Network Camera  
Technical Specifications  
Item  
Specifications  
Function/group  
System  
Integration  
Application  
Programming  
Interface  
Open API for software integration, including the ONVIF specification available at  
www.onvif.org, VAPIX® and AXIS Camera Application Platform from Axis Communications,  
specifications available at www.axis.com, AXIS Media Control SDK*, event trigger data in  
video stream  
Quality of Service (QoS) layer 3, DiffServ Model Embedded Linux operating system  
*Available at www.axis.com  
Intelligent video  
Video motion detection, active tampering alarm  
Support for AXIS Camera Application Platform enabling installation of additional  
applications  
Event Triggers  
Event Actions  
Intelligent video, edge storage events, external input  
File upload via FTP, HTTP, network share and email; notification via email, HTTP and TCP;  
pre- and post-alarm video buffering; video recording to edge storage; external output  
activation  
Video access from Camera live view  
web browser  
Video recording to file (ASF)  
Customizable HTML pages  
Windows Vista, XP, Windows 7, and Server 2008  
DirectX 9c or higher  
For other operating systems and browers see www.axis.com/techsup  
Built-in aids in  
software  
Pixel counter  
Data Streaming  
Casing  
Event data  
General  
IP66- and NEMA 4X-rated, IK10 impact-resistant aluminum casing with transparent,  
polycarbonate cover and dehumidifying membrane  
Encapsulated electronics  
Captive screws (resitorx 10)  
Color: White NCS S 1002-B  
Memory  
Power  
256 MB RAM, 128 MB Flash  
Power over Ethernet IEEE 802.3af/802.3at Type 1 Class 2, max 6.3 W  
Connectors  
Male RJ45 10BASE-T/100BASE-TX PoE on a 2 m (6.6 ft.) network cable  
Terminal block for 1 alarm input and 1 output  
Edge storage  
MicroSD/SDHC/SDXC slot supporting memory card up to 64 GB (card not included)  
Support for recording to dedicated network-attached storage (NAS)  
Operating  
conditions  
Humidity 10 – 100% RH (condensing)  
-30°C to 50ºC (-22°F to 122ºF)  
IR illumination  
High-efficiency, long-life, 850nm IR LEDs, range of reach up to 10 m (32 ft.) depending  
on scene  
Approvals  
EN 55022 Class B, EN 55024, EN 61000-6-1 and EN 61000-6-2,  
FCC Part 15 Subpart B Class B,  
ICES-003 Class B  
VCCI Class B  
AS/NZS CISPR 22 Class B  
KCC KN22 Class B, KN24  
IEC/EN/UL 60950-22  
IEC 60529 IP66, NEMA 250 Type 4X, IEC 62262 IK10  
EN 50581  
IEC/EN 62471  
Dimensions  
(Diameter x  
Height)  
92 mm x 132 mm (3.6 x 5.1 in)  
53  
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AXIS M3024–LVE Network Camera  
Technical Specifications  
Item  
Specifications  
Function/group  
Weight  
820 g (12.8 lb.)  
Included  
accessories  
Drill hole template, Installation Guide, Installation and Management Software CD,  
Windows decoder 1-user license, Torx L-key, terminal block connector  
Video  
management  
software  
AXIS Camera Companion (included), AXIS Camera Station and video management  
software from Axis’ Application Development Partners (not included). See  
Connectors  
I/O connector  
4–pin terminal block for:  
• Auxiliary power (DC output)  
• Digital Input  
• Digital Output  
• 0 V DC (-)  
Function  
0 V DC (-)  
DC output  
Pin  
Notes  
Specifications  
1
2
Can be used to power auxiliary equipment.  
Note: This pin can only be used as power out.  
12 V DC  
Max load = 15 mA  
3
4
Digital Input  
0 to max 30 V DC  
Connect to pin 1 to activate, or leave floating (unconnected)  
to deactivate.  
Digital Output  
0 to max 30 V DC, open drain,  
100 mA  
Connected to pin 1 when activated, floating (unconnected)  
when deactivated. If used with an inductive load, e.g. a relay,  
a diode must be connected in parallel with the load, for  
protection against voltage transients.  
54  
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AXIS M3024–LVE Network Camera  
Technical Specifications  
SD Card Slot  
Supports microSD cards with up to 64 GB of storage. For best recording performance, use a microSDHC or microSDXC card with  
speed class 10.  
Performance Considerations  
When settings up your system, it is important to consider how various settings and situations will affect performance. Some factors  
affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the load on the  
CPU reaches its maximum, this will also affect the frame rate.  
The following factors are among the most important to consider:  
High image resolution and/or lower compression levels result in images containing more data. Bandwidth affected.  
Access by large numbers of Motion JPEG and/or unicast H.264 clients. Bandwidth affected.  
Simultaneous viewing of different streams (resolution, compression) by different clients. Effect on frame rate and  
bandwidth.  
Accessing Motion JPEG and H.264 video streams simultaneously. Frame rate and bandwidth affected.  
Heavy usage of event settings affect the product’s CPU load. Frame rate affected.  
Heavy network utilization due to poor infrastructure. Bandwidth affected.  
Viewing on poorly performing client computers lowers perceived performance. Frame rate affected.  
55  
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