CCM
Installer/User Guide
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CCM
Installer/User Guide
Avocent, the Avocent logo, The Power of Being There and AVWorks are
registered trademarks of Avocent Corporation or its affiliates. All other
marks are the property of their respective owners.
© 2005 Avocent Corporation. All rights reserved. 590-434-001B
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USA Notification
WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compli-
ance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct the interference at
his own expense.
Canadian Notification
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set
out in the Radio Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux
appareils numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectrique édicté par le
Ministère des Communications du Canada.
Japanese Approvals
European Union
WARNING: This is a Class A product. In a domestic environment, this product may cause radio interference
in which case the user may be required to take adequate measures.
Taiwanese Notification
.
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iii
TABLE OF CONTENTS
List of Tables................................................................................................................... ix
Features and Benefits ........................................................................................................................1
Safety Precautions .............................................................................................................................2
Rack mount safety considerations ..............................................................................................2
Using AVWorks Software...................................................................................................................3
Hardware Overview...........................................................................................................................5
CCM850 and 1650 appliance hardware ....................................................................................5
CCM4850 appliance hardware ..................................................................................................6
Installing the CCM Appliance ...........................................................................................................7
Configuring the CCM Appliance .......................................................................................................8
Configuring the network address settings ..................................................................................8
Initial CCM appliance login.....................................................................................................10
Rebooting and Reinitializing the CCM Appliance...........................................................................10
Rebooting..................................................................................................................................10
Reinitializing.............................................................................................................................11
Overview ..........................................................................................................................................13
Configuring Global Settings ............................................................................................................13
Updating the Appliance Clock.........................................................................................................14
Configuring Serial Port Settings......................................................................................................15
Connecting to Serial Devices...........................................................................................................17
Connecting to devices using Telnet ..........................................................................................17
Connecting to devices from the console port............................................................................18
Configuring and using dial-in connections ..............................................................................19
Using PPP ................................................................................................................................19
Using SSH.................................................................................................................................20
Enabling plain text Telnet and SSH connections......................................................................23
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CCM Installer/User Guide
Session sharing.........................................................................................................................23
CLI Mode .........................................................................................................................................26
Ending Device Sessions ...................................................................................................................27
Session time-out........................................................................................................................27
Managing User Accounts.................................................................................................................27
Access rights and levels............................................................................................................28
Using Authentication Methods.........................................................................................................30
Authentication summary...........................................................................................................31
Using security lock-out.............................................................................................................32
Managing Port History....................................................................................................................33
Using the local history buffer ...................................................................................................33
NFS history files .......................................................................................................................35
Managing the CCM Appliance Using SNMP ..................................................................................39
Accessing the CLI ............................................................................................................................43
Entering Commands ........................................................................................................................43
When commands take effect......................................................................................................44
Understanding Conventions ............................................................................................................44
Command syntax.......................................................................................................................44
Command displays....................................................................................................................46
Syntax conventions....................................................................................................................46
Command Summary.........................................................................................................................47
Connect Command...........................................................................................................................53
Disconnect Command......................................................................................................................54
Help Command ................................................................................................................................54
NFS Command.................................................................................................................................54
NTP Command.................................................................................................................................55
Port Commands ...............................................................................................................................56
Port Alert Add command ..........................................................................................................57
Port Alert Copy command ........................................................................................................57
Port Alert Delete command ......................................................................................................58
Port Break command................................................................................................................59
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Table of Contents
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Port History command..............................................................................................................59
Port Logout command ..............................................................................................................59
Port NFS command...................................................................................................................60
Port Set command.....................................................................................................................61
Port Set In/Out command .........................................................................................................63
Quit Command.................................................................................................................................64
Resume Command............................................................................................................................64
Server Commands............................................................................................................................65
Server CLI command................................................................................................................65
Server FLASH command ..........................................................................................................67
Server Init command.................................................................................................................68
Server PPP command...............................................................................................................68
Server RADIUS command ........................................................................................................69
Server Reboot command...........................................................................................................70
Server Security command .........................................................................................................70
Server Set command .................................................................................................................71
Server Share command.............................................................................................................72
Server SNMP command............................................................................................................72
Server SNMP Community command ........................................................................................73
Server SNMP Manager command ............................................................................................73
Server SNMP Trap command...................................................................................................74
Server SNMP Trap Destination command ...............................................................................75
Server SSH command ...............................................................................................................75
Show Commands..............................................................................................................................76
Show NFS command.................................................................................................................76
Show NTP command.................................................................................................................77
Show Port command.................................................................................................................77
Show Port In/Out command......................................................................................................80
Show Server command..............................................................................................................80
Show Server CLI command ......................................................................................................81
Show Server PPP command .....................................................................................................81
Show Server RADIUS command...............................................................................................81
Show Server Security command................................................................................................82
Show Server SNMP command ..................................................................................................82
Show User command ................................................................................................................83
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CCM Installer/User Guide
SPC Command.................................................................................................................................85
SPC Socket Command .....................................................................................................................85
User Commands...............................................................................................................................86
User Add command...................................................................................................................87
User Delete command...............................................................................................................88
User Logout command..............................................................................................................88
User Set command....................................................................................................................89
User Unlock command .............................................................................................................91
Appendix A: Technical Specifications .............................................................................................93
Appendix B: Device Cabling............................................................................................................95
Appendix C: Supported Traps........................................................................................................100
Appendix D: NFS Error Codes and Port Status............................................................................105
Appendix E: Ports Used.................................................................................................................112
Appendix F: Technical Support .....................................................................................................113
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vii
LIST OF FIGURES
List of Figures
Figure 2.1: CCM1650 Appliance Front Panel..................................................................................5
Figure 2.2: CCM1650 Appliance Back Panel...................................................................................6
Figure 2.3: CCM4850 Appliance Front Panel..................................................................................6
Figure 2.4: CCM4850 Appliance Back Panel...................................................................................7
Figure B.1: CAT 5 and CAT 6 Cable Adaptor Pin Assignments.....................................................96
Figure B.2: Reversing Cable Adaptor Pin Assignments..................................................................98
Figure B.3: 8-wire RJ-45 Reversing Cable .....................................................................................99
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ix
LIST OF TABLES
List of Tables
Table 2.1: CCM4850 Appliance LAN LED Values ...........................................................................7
Table 3.1: Appliance Feature Reference .........................................................................................14
Table 3.2: Default Port Settings .....................................................................................................15
Table 3.3: SSH Authentication Methods..........................................................................................21
Table 3.4: Access Rights..................................................................................................................29
Table 3.5: Authentication Method Summary ...................................................................................31
Table 3.6: Port History Mode Commands.......................................................................................33
Table 3.7: Substitution Strings in NFS Filename Specification ......................................................37
Table 4.1: Line Editing Operations for VT100 Compatible Devices ..............................................43
Table 4.2: Line Editing Operations for ASCII TTY Devices ...........................................................44
Table 4.3: Command Syntax Types in Example Command.............................................................44
Table 4.4: CCM Appliance Command Summary.............................................................................47
Table 5.1: Connect Command Parameters......................................................................................53
Table 5.2: Help Command Parameter.............................................................................................54
Table 5.3: NFS Command Parameters............................................................................................55
Table 5.4: NTP Command Parameters............................................................................................56
Table 5.5: Port Command Summary ..............................................................................................56
Table 5.6: Port Alert Add Command Parameters ...........................................................................57
Table 5.7: Port Alert Copy Command Parameters .........................................................................58
Table 5.8: Port Alert Delete Command Parameter.........................................................................58
Table 5.9: Port Logout Command Parameter.................................................................................59
Table 5.10: Port NFS Command Parameters..................................................................................60
Table 5.11: Port Set Command Parameters....................................................................................61
Table 5.12: Port Set In/Out Command Parameters ........................................................................64
Table 5.13: Server Command Summary..........................................................................................65
Table 5.14: Server CLI Command Parameters ...............................................................................66
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CCM Installer/User Guide
Table 5.15: Server FLASH Command Parameters .........................................................................67
Table 5.16: Server Init Command Parameter .................................................................................68
Table 5.17: Server PPP Command Parameters ..............................................................................68
Table 5.18: Server RADIUS Command Parameters .......................................................................69
Table 5.19: Server Security Command Parameters ........................................................................71
Table 5.20: Server Set Command Parameters.................................................................................71
Table 5.21: Server Share Command Parameter..............................................................................72
Table 5.22: Server SNMP Command Parameter.............................................................................72
Table 5.23: Server SNMP Community Command Parameters........................................................73
Table 5.24: Server SNMP Manager Command Parameters ...........................................................73
Table 5.25: Server SNMP Trap Command Parameter....................................................................74
Table 5.26: Server SNMP Trap Destination Command Parameters...............................................75
Table 5.27: Server SSH Command Parameters...............................................................................75
Table 5.28: Show Command Summary............................................................................................76
Table 5.29: Show Port Command Parameter..................................................................................77
Table 5.30: Show Port Command Display Fields for TD=Console................................................78
Table 5.31: Show Port Command Display Fields for TD=SPC......................................................79
Table 5.32: Show Server Command Display Fields........................................................................80
Table 5.33: Show Server CLI Command Display Fields.................................................................81
Table 5.34: Show Server Security Command Display Fields..........................................................82
Table 5.35: Show Server SNMP Command Display Fields.............................................................82
Table 5.36: Show User Command Parameter.................................................................................83
Table 5.37: Show User Command Display Fields...........................................................................83
Table 5.38: Show User All Command Display Fields.....................................................................84
Table 5.39: SPC Command Parameters..........................................................................................85
Table 5.40: SPC Socket Command Parameters ..............................................................................86
Table 5.41: User Command Summary.............................................................................................86
Table 5.42: User Add Command .....................................................................................................87
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List of Tables
xi
Table 5.43: User Delete Command Parameter ...............................................................................88
Table 5.44: User Logout Command Parameter ..............................................................................89
Table 5.45: User Set Command Parameters ...................................................................................89
Table 5.46: User Logout Command Parameter ..............................................................................91
Table A.1: CCM Appliance Technical Specifications .....................................................................93
Table B.1: Port Pin Assignments.....................................................................................................95
Table B.2: Adaptors for Use with CAT 5 and CAT 6 Cable............................................................95
Table B.3: Reversing Adaptors and Cables ....................................................................................97
Table C.1: CCM Appliance Enterprise Traps ...............................................................................100
Table D.1: NFS Error Codes.........................................................................................................105
Table D.2: NFS Port Status Values ...............................................................................................111
Table E.1: Ports Used by CCM Appliance....................................................................................112
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CCM Installer/User Guide
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1
CHAPTER
Product Overview
1
Features and Benefits
Overview
The CCM console management appliance provides non-blocked access and control for devices such
as serial-managed Linux (or other UNIX) servers, routers, power management devices and firewalls.
This includes Avocent SPC power control devices that provide advanced power management.
•
•
•
The CCM850 appliance has 8 serial ports. A single 10/100 Mbps Ethernet port provides net-
work connectivity on each appliance. Two CCM850 appliances may be mounted in 1U of ver-
tical space in a standard 19 inch rack.
The CCM1650 appliance has 16 serial ports. A single 10/100 Mbps Ethernet port provides
network connectivity on each appliance. Two CCM1650 appliances may be mounted in 1U of
vertical space in a standard 19 inch rack.
The CCM4850 appliance has 48 serial ports. A single 10/100/1000 Mbps Ethernet port
provides network connectivity on each CCM appliance. One CCM4850 appliance may be
mounted in 1U of vertical space in a standard 19 inch rack.
Each appliance has a console port that uses a Command Line Interface (CLI) for configuration,
management and optionally, connection to other ports.
Serial device access options
You may choose from among several client application options to access the CCM appliance and
its attached serial devices:
®
•
The AVWorks cross-platform management application that offers a built-in enhanced Telnet
client and a Secure Shell (SSH) client
•
•
Third party Telnet clients
Third party SSH clients
Access to attached serial devices is also possible through the appliance serial CLI, plus PPP (Point
to Point Protocol) and other types of dial-in connections to a modem on the console port.
When session sharing is enabled, the CCM appliance supports multiple concurrent sessions.
Configured user access levels may be used as preemption criteria for serial port access.
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CCM Installer/User Guide
User authentication and data security
The CCM user database supports up to 64 user accounts, which include usernames, passwords and/
or keys, plus specifications of access rights/levels to CCM appliance ports and commands. User
definitions may be changed at any time. You may choose to have user access authenticated locally
at the CCM user database and/or at one or more RADIUS (Remote Access Dial-In User Service)
servers. Data security may be enhanced using industry-standard SSH encryption.
Extensive command set
The CCM appliance offers a wide range of commands that allow administrators to easily configure,
control and display information about the CCM appliance operating environment, including its
ports, user accounts and active sessions. The serial CLI is always available on the unit’s console
port, and may be easily accessed during a session with an attached serial device.
The user interface also offers descriptive error message data and built-in command help
information. On-board Trivial File Transfer Protocol (TFTP) support allows administrators to
upload new functionality to CCM appliances in the field.
Port history
Each CCM port has a buffer that holds the most recent 64K bytes of online and offline serial data.
A separate history command mode lets you navigate within a port’s current history file and conduct
tailored searches.
You may also configure the appliance to write serial port data to a file on an NFS server, thus
preventing data loss due to overflow of the history buffer.
Safety Precautions
To avoid potential device problems, if the building has 3-phase AC power, ensure that a computer
and its monitor (if used) are on the same phase. For best results, they should be on the same circuit.
To avoid potentially fatal shock hazard and possible damage to equipment, please observe the
following precautions:
•
•
•
Do not use a 2-wire extension cord in any product configuration containing this appliance.
Test AC outlets at the computer and monitor (if used) for proper polarity and grounding.
Use only with grounded outlets at both the computer and monitor. When using a backup Unin-
terruptible Power Supply (UPS), power the computer, the monitor and the CCM appliance off
the supply.
NOTE: The AC inlet is the main disconnect.
Rack mount safety considerations
•
Elevated Ambient Temperature: If installed in a closed rack assembly, the operation tempera-
ture of the rack environment may be greater than room ambient. Use care not to exceed the
rated maximum ambient temperature of the unit.
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Chapter 1: Product Overview
3
•
•
•
Reduced Airflow: Installation of the equipment in a rack should be such that the amount of air-
flow required for safe operation of the equipment is not compromised.
Mechanical Loading: Mounting of the equipment in the rack should be such that a hazardous
condition is not achieved due to uneven mechanical loading.
Circuit Overloading: Consideration should be given to the connection of the equipment to the
supply circuit and the effect that overloading of circuits might have on overcurrent protection
and supply wiring. Consider equipment nameplate ratings for maximum current.
•
Reliable Earthing: Reliable earthing of rack mounted equipment should be maintained. Pay
particular attention to supply connections other than direct connections to the branch circuit
(for example, use of power strips).
Using AVWorks Software
The AVWorks cross-platform management application may be used to manage CCM appliances
and access attached devices. Using AVWorks software, you may perform most of the operations
that are described in this manual. This manual describes how to manage a CCM appliance by
entering commands using the CLI. The AVWorks Installer/User Guide describes how to manage a
CCM appliance using the graphic interface.
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CCM Installer/User Guide
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5
CHAPTER
Installation and Configuration
2
Hardware Overview
This section describes the CCM appliance LEDs, buttons and connectors.
CCM850 and 1650 appliance hardware
Figure 2.1 shows the front panel of a CCM1650 appliance. (The front panels of the CCM850
appliance and the CCM1650 appliance contain the same LEDs and buttons.)
Figure 2.1: CCM1650 Appliance Front Panel
The lower left area of the front panel contains the following LEDs and buttons:
•
•
The POWER LED illuminates when the CCM appliance is connected to a power source.
The ONLINE LED illuminates steadily (not blinking) when the CCM appliance self-test and
initialization procedures complete successfully.
•
•
•
•
•
The LINK LED illuminates when the CCM appliance establishes a connection to the network.
The TRAFFIC LED blinks when there is network traffic.
The 100Mbps LED illuminates when the CCM appliance is connected to a 100 Mbps LAN.
The INIT button, when pressed and held, restores the CCM factory default values. See
Figure 2.2 shows the back panel of a CCM1650 appliance.
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CCM Installer/User Guide
Figure 2.2: CCM1650 Appliance Back Panel
The back panel contains:
•
RJ-45 port connectors for serial cabling (the CCM850 appliance has 8 port connectors, the
CCM1650 appliance has 16 port connectors). The port number is adjacent to each connector.
•
•
A LAN connector for a 10BaseT or 100BaseT interface cable.
An RJ-45 CONSOLE PORT connector.
CCM4850 appliance hardware
Figure 2.3 shows the front panel of a CCM4850 network appliance.
Figure 2.3: CCM4850 Appliance Front Panel
The front panel contains 48 serial port connectors. The lower left area of the front panel contains
the following LEDs, buttons and connectors.
The ONLINE LED illuminates steadily (not blinking) when the CCM self-test and initialization
procedures complete successfully.
The POWER LED illuminates when the CCM appliance is connected to a power source and the
power switch is on (|).
A console device may be connected to the RJ-45 CONSOLE PORT.
A 10BaseT, 100BaseT or 1000BaseT interface cable may be connected to the LAN PORT.
Two LEDs adjacent to the LAN PORT (SPEED and LINK/TRAFFIC) indicate the link speed and
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Chapter 2: Installation and Configuration
7
Table 2.1: CCM4850 Appliance LAN LED Values
SPEED LED
Off
LINK/TRAFFIC LED
Description
Off
No link
Off
On
Link at 10 Mbps
Link at 100 Mbps
Link at 1000 Mbps
Traffic at 10 Mbps
Traffic at 100 Mbps
Traffic at 1000 Mbps
Green
Orange
Off
On
On
Flashing
Flashing
Flashing
Green
Orange
Figure 2.4 shows the back panel of a CCM4850 appliance.
Figure 2.4: CCM4850 Appliance Back Panel
The back panel contains:
•
•
•
The AC line cord connector.
Outflow openings for the two internal fans.
A DB-9 DEBUG PORT connector. This port should be used only on the advice and with the
guidance of Technical Support.
Installing the CCM Appliance
WARNING: This unit is not user serviceable. To avoid electrical shock, do not attempt to open the unit or operate
WARNING: The power outlet should be near the equipment and easily accessible.
To install the CCM appliance hardware:
1. Place the unit where you can connect cables between the serial devices and the CCM serial
ports, and where you can connect a LAN interface cable between the Ethernet hub or switch
and the CCM LAN connector.
Connect each serial device to its appropriate power source, following the device’s documentation.
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CCM Installer/User Guide
3. Attach a LAN interface cable to the LAN connector on the CCM appliance. A CAT 5 cable is
required for 100BaseT operation. For CCM4850 appliances, a CAT 6 cable is required for
1000BaseT operation.
4. Insert the power cord into the back of the CCM appliance. Insert the other end of the power
cord into a grounded electrical receptor.
5. Check that the POWER LED on the front of the unit is illuminated. If not, check the power
cable to ensure that it is inserted snugly into the back of the unit. The ONLINE LED will illu-
minate within two to three minutes to indicate that the self-test is complete. If the ONLINE
LED blinks, contact Technical Support for assistance.
6. For CCM850/1650 appliances, check that the LINK LED is illuminated.
For CCM4850 appliances, check that the LAN port LEDs indicate that a 10, 100 or 1000 Mbps
link exists.
If there is no link, check the Ethernet cable to ensure that both ends are correctly inserted into
their jacks.
7. Once the POWER, ONLINE and appropriate LEDs are illuminated, proceed with the configu-
ration process (if you will be using BootP, remove power from the appliance).
Configuring the CCM Appliance
To configure the CCM appliance, you must specify a unique IP address, plus other network address
information. This information will be stored in the CCM configuration database. During initial
login, you will specify a password for the Admin user.
Configuring the network address settings
You may configure the CCM appliance network address settings using AVWorks software, BootP
or the serial CLI on the console port.
To configure the network address settings using AVWorks software:
Using the AVWorks New Appliance Wizard is the easiest method to configure the CCM appliance
network address settings. See the AVWorks Installer/User Guide for instructions. After the
To configure the network address settings using BootP:
1. Ensure that there is a BootP server on your network that is configured to correctly respond to a
BootP request from the CCM appliance. BootP servers require the Ethernet MAC address of
network devices. The Ethernet MAC address is printed on a label affixed to the appliance. See your
BootP server’s system administrator guide for information about configuring the BootP server.
2. After you have configured your network’s BootP server with the CCM appliance Ethernet
MAC address, IP address, subnet mask and gateway, restore power to the CCM appliance and
wait for the ONLINE LED to illuminate. Once this occurs, the CCM appliance has completed
the BootP protocol, obtained its network address information and stored these in FLASH.
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Chapter 2: Installation and Configuration
9
3. You may verify that the BootP process was successful with a ping command, which tests net-
work connectivity. The ping command is entered as:
ping <ip_address>
For example, the following command tests the network connectivity of a CCM appliance with
the IP address 192.168.0.5.
ping 192.168.0.5
4. If the CCM appliance completes the BootP successfully, you will see a display similar to
the following.
Pinging 192.168.0.5 with 32 bytes of data:
Reply from 192.168.0.5: bytes=32 time<10ms TTL=128
Reply from 192.168.0.5: bytes=32 time<10ms TTL=128
Reply from 192.168.0.5: bytes=32 time<10ms TTL=128
Reply from 192.168.0.5: bytes=32 time<10ms TTL=128
If the CCM appliance did not successfully obtain its IP address with the BootP protocol, you
will see a display similar to the following.
Pinging 192.168.0.5 with 32 bytes of data
Request timed out.
Request timed out.
Request timed out.
Request timed out.
In this case, check the address information provided to the BootP server to confirm it is correct.
Verify that the Ethernet LAN adaptor cable is correctly installed on the CCM appliance and the
Ethernet hub.
After the network address settings are configured successfully, launch a Telnet session to the
To configure the CCM appliance using the serial CLI:
1. Attach a compatible device to the console port. The compatible device types are: ASCII,
VT52, VT100, VT102, VT220 and VT320.
emulation program that is available on your system.
2. Configure your terminal or terminal emulation program as follows.
Baud rate
Bits per character
Stop bits
9600
8
1
Flow control
None
3. Press the Return or Enter key until a prompt appears, requesting your username. If you do not
receive a prompt after pressing the key five times, check your cable and serial settings to be
sure that they are correct.
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CCM Installer/User Guide
Initial CCM appliance login
The CCM appliance ships with a single user defined in its user database. The first time you connect
to the appliance, you are prompted for a username.
To log in to the CCM appliance for the first time:
1. At the Username prompt, type Admin. There is no factory default password for the Admin
user. At the Password prompt, press Return.
Username: Admin
Password:
Authentication Complete
CCM configuration is required.
2. Once authentication completes, the CCM appliance prompts for any missing configuration val-
ues that are required for operation.
If you already provided the IP address, subnet mask and gateway, you will not be prompted for
those values again.
If you have not already provided the network information, you will be prompted for them.
Enter the addresses using standard dot notation.
CCM configuration is required
Enter CCM IP address > 192.168.0.5
Enter CCM Subnet mask > 255.255.255.0
Enter CCM Gateway address > 0.0.0.0
3. You are prompted for a new Admin password. Passwords are case sensitive and must contain
3-16 alphanumeric characters. You must enter the new password twice to confirm that you
entered it correctly.
Enter CCM New Admin Password > *****
Confirm New Admin Password > *****
After you have provided the required configuration information, a confirmation message appears
while the CCM appliance stores the values in its configuration database.
You have now completed the initial login, and you may enter additional commands at the CLI
Rebooting and Reinitializing the CCM Appliance
You may reboot or reinitialize the CCM appliance by pressing a recessed button on the appliance
front panel or by issuing a command.
Rebooting
During a reboot, any active Telnet sessions, including your own, are terminated. Any configuration
changes that require a reboot will become effective when the reboot completes.
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Chapter 2: Installation and Configuration
11
To reboot the appliance in hardware:
1. Locate the recessed RESET button on the front of the CCM appliance. An opened paper clip
may be used to depress the button.
2. Insert the opened paper clip in the recess, then depress the button.
To reboot the appliance with a command:
Issue a Server Reboot command.
Reinitializing
Reinitializing the CCM appliance removes configured information. This may be useful when
reinstalling the unit at another location in your network.You may erase the configuration database,
which contains all nonvolatile data except the IP address, subnet mask and gateway. You may also
erase both the configuration database and the network address information.
To reinitialize the CCM appliance in hardware:
1. Locate the recessed INIT button on the front of the CCM appliance. An opened paper clip may
be used to depress the button.
2. Insert the end of the opened paper clip in the recess, then depress and hold the button. The
ONLINE LED will blink, indicating an initialization has been requested. You have approxi-
mately seven seconds to release the button before any action is taken.
After seven seconds, the ONLINE LED will blink more rapidly to confirm that the CCM
configuration database has been erased. Continuing to hold the INIT button for a few more seconds
will erase the IP address as well. The ONLINE LED will blink faster to confirm the deletion.
If any portion of FLASH is erased, the CCM appliance reboots when the INIT button is released.
To reinitialize the CCM appliance with a command:
1. Issue a Server Init command with the Config parameter if you wish to erase the configura-
tion database but retain the network address information.
-or-
Use the All parameter if you wish to erase the configuration database and the network
address information.
2. You are prompted to confirm or cancel the operation.
The appliance reboots after initializing the database and copying it to the configuration FLASH.
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CHAPTER
Operations
3
Overview
The CCM console management appliance and its ports are easily configured and managed to meet
your requirements for device connection, user authentication, access control, power status
monitoring, port history information display and Simple Network Management Protocol (SNMP)
compliance for use with third party network management products.
Configuring Global Settings
Generally, the CCM appliance-level commands affect console port operations, configure/initiate
physical operations and enable/disable features.
Console port settings
The Server CLI command includes parameters that configure the console port:
•
•
The terminal type to be used
Enabling/disabling connections to devices from the console port - see Connecting to devices
•
This command also covers the following:
•
•
•
The CLI access character that will suspend a device session and place you in CLI command
Local port history file processing options during connection and when a session ends - see
The session time-out value, which indicates the period of inactivity that must occur before a
Network settings, updating firmware and rebooting/reinitializing the appliance
To change the CCM appliance IP, gateway or subnet addresses, use the Server Set command
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To update the boot or application firmware on the appliance, use the Server FLASH command
The appliance may be rebooted or reinitialized by pressing a button on the appliance or by issuing a
Enabling/disabling features
Table 3.1: Appliance Feature Reference
For information about using this feature
See this section
Accessing a Network Time Protocol (NTP) server to
update the time
Using an NFS server to store device session data
PPP
Using a RADIUS server for user authentication
RADIUS authentication on page 30
Security lock-out
Session sharing
SNMP
SSH
Updating the Appliance Clock
The CCM appliance supports the NTP protocol. When NTP is enabled, the real time clock on the
CCM appliance will be updated immediately after NTP is enabled, each time the appliance reboots
and optionally, at specified intervals.
You may specify one or two NTP servers to provide the time. An NTP server may be external or an
internal server that you supply. The primary server will be queried for the time first. If it does not
respond with a valid time, the secondary server will be queried.
To enable or disable NTP:
To enable NTP, issue an NTP command with the Enable parameter.
NTP ENABLE [IP=<prim_add>[,<sec_addr>]] [UPDATE=<hours>]
If this is the first time NTP is being enabled, you must specify at least one NTP server address.
If you want the time to be updated periodically, specify an update interval of up to 99 hours. If you
specify a zero interval value (which is the default), the time will be updated only when the CCM
appliance reboots.
When you enable NTP, you are prompted to confirm or cancel the operation.
To disable NTP, issue an NTP command with the Disable parameter.
NTP DISABLE
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Configuring Serial Port Settings
You may configure a CCM port to support one of two types of target devices (TDs): SPC or console.
For more information about SPC power control devices, see the SPC Installer/User Guide.
A console TD may be a serial-managed Linux (or other Unix) server, router, firewall or other
supported serial device.
Table 3.2: Default Port Settings
Parameter
Target device
Name
Value
Console
xx-xx-xx Pn (last 3 octets of MAC address plus the port number)
Baud rate
9600
Bits per character
Parity
8
None
Stop bits
1
Flow control
Time-out
None
15 minutes
CLI access character
Power
Use Server CLI setting (^D)
None
Most of these settings are standard serial port operating characteristics.
The CLI access character parameter specifies how you access the CLI. For more information, see
The Power parameter instructs the CCM appliance to monitor the state of a specified RS-232
control signal. Signal transitions may be configured to trigger SNMP traps. The parameter value
indicates an inbound control signal (CTS, DCD or DSR) and the state of that signal (low or high).
When the defined signal is true, the CCM appliance interprets it as a power on condition for the
attached device; when the signal is false, a power off condition for the device is assumed. The
signal specified for flow control may not be used for power control, and vice versa.
Port groups
The CCM appliance supports access control groups which may include one or more serial ports.
This feature allows a user account to be granted access to a group of ports using a single
specification. Each port may belong to only one group (but multiple ports may belong to the same
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group). One or more port groups may then be specified in a user account. A group name may
contain up to eight characters.
Up to 8 port groups may be specified for a CCM850 appliance user, up to 16 port groups for a
CCM1650 appliance user and up to 48 port groups for a CCM4850 appliance user.
For example, assume that ports 1, 2, 3 and 4 are assigned to a group named LINUX. Ports 5, 6, 7
and 8 are assigned to a group named ROUTERS.
Users who must be able to access all Linux devices can be granted this right by having the LINUX
group specified in each of their user accounts. Those users will be able to access the devices
connected to ports 1, 2, 3 and 4.
Users who must be able to access Linux and router devices can be granted this right by having both
the LINUX and the ROUTERS groups specified in their user accounts. Those users will be able to
access the devices connected to ports 1 through 8.
To configure TD=console serial port settings:
Issue a Port Set command. You may specify settings for one port, multiple ports or all ports.
PORT [<port>|ALL] SET TD=CONSOLE [NAME=<name>] [BAUD=<baud>]
[SIZE=<size>] [PARITY=<parity>] [STOP=<stop_bits>] [FLOW=<flow_ctrl>]
[TIMEOUT=<time-out>] [SOCKET=<socket>] [CHAR=^<cli_char>]
[TOGGLE=NONE|DTR] [POWER=<signal>] [GROUP=<group>]
To configure TD=SPC ports and settings:
Issue a Port Set command with the TD=SPC parameter.
PORT <port> SET TD=SPC [NAME=<name>] [GROUP=<group>]
When a port is configured for an SPC power control device, you may specify only the Name and
Group parameters; no other serial port settings may be specified with the Port Set command.
However, you may use the SPC command to change certain configuration values for the SPC device.
SPC <port>|ALL [MINLOAD=<amps>] [MAXLOAD=<amps>]
Use an SPC Socket command to configure or control the state of the sockets on the SPC device.
SPC <port>|ALL [SOCKET <socket>] [WAKE=ON|OFF] [ONMIN=<time>]
[OFFMIN=<time>] [POWER=ON|OFF|REBOOT]
NOTE: Users who wish to use the native command interfaces of the SPC device should specify TD=console.
To display serial port settings:
Issue a Show Port command.
SHOW PORT [<port>|ALL|NAMES|GROUPS]
When you request information about a port configured as TD=console, the display includes
configuration information, current power status (if power status monitoring has been enabled), plus
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Chapter 3: Operations
17
transmit, receive and error counts. When you request information about a single port and a user is
currently accessing that port, the display also includes the username, access rights and other
information about the current session.
When you request information about a single port configured as TD=SPC, the display includes
information configured with the SPC command. A Show Port All command will indicate which
ports are SPC ports.
The display for Show Port Names includes the port numbers and names. If a port’s name has not
been changed with a Port Set command, the logical name is displayed. The display for Show Port
Groups includes the port number and port group name, if assigned.
Connecting to Serial Devices
The CCM appliance offers several methods for connecting to attached serial devices: Telnet, serial
CLI , PPP and SSH.
You may use the session sharing feature to permit multiple concurrent connections to a port. See
Connecting to devices using Telnet
Each CCM serial port is directly addressable through a unique TCP port that provides a connection
to the attached serial device.
Plain text (non-encrypted) Telnet connections are enabled by default. For information about
enabling both plain text Telnet and SSH connections, Enabling plain text Telnet and SSH
You may access the CCM appliance and its ports using the AVWorks software Telnet client or
third party Telnet client applications. Third party Telnet applications may be used in combination
with AVWorks software or standalone.
AVWorks software Telnet client
Each CCM appliance ships with the AVWorks cross-platform management application. AVWorks
software provides a convenient way to select a CCM appliance or an attached device and launch a
Telnet session to manage it.
AVWorks software includes a built-in Serial Console Viewer Telnet application that offers several
features not found in other Telnet clients. For maximum flexibility, AVWorks software allows you
to associate a unique Telnet client with each CCM port. AVWorks software also provides built-in
support for SSH2.
You may specify the built-in Telnet client or a third party Telnet client. For more information, see
the AVWorks Installer/User Guide.
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Standalone third party Telnet clients
You may use third party Telnet clients to access the CCM appliance directly without
AVWorks software.
To connect to a device using Telnet:
Type telnet, followed by the CCM appliance IP address and the appropriate TCP port, which by
default is 3000 plus the physical port number, in decimal format. (The TCP port number may be
changed for any CCM port.)
For example, the following Telnet command connects to the serial device attached to physical port
4 of the CCM appliance.
telnet 192.168.0.5 3004
If an authentication method other than None has been configured for the CCM appliance, you will be
prompted for a username and password. Once authentication completes, your connection is confirmed.
When you successfully connect to the serial device, you will see a display similar to the following.
Username: Myname
Password: ******
Authentication Complete
Connected to Port: 7 9600,8,N,1,XON/XOFF
If the authentication method is configured as None, you may Telnet and connect to a serial device
without entering credentials; however, credentials are always required when connecting to the
CCM CLI.
NOTE: When using AVWorks software, the configuration of the credential caching feature may affect whether
you are prompted for a username and password. See the AVWorks Installer/User Guide for more information.
Data entered at the Telnet client is written to the attached serial device. Any data received by the
CCM appliance from the serial device is output to your Telnet client.
Connecting to devices from the console port
You may connect to a serial device from the console port, using a local terminal or a local PC using
a terminal emulation program. If you connect an external modem to the console port, you may also
access devices through a remote terminal or PC that can dial into the external modem. For
To connect to a device from the console port:
1. Issue a Server CLI command, using the Connect parameter to enable the use of the Connect
command from the console port. (This need only be done one time.)
SERVER CLI CONNECT=ON
2. Issue a Connect command to the desired port.
CONNECT [<port>] [EXCLUSIVE]
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Chapter 3: Operations
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The optional Exclusive parameter requests exclusive access to the port. This is valid only if the
If you do not specify a port, a menu will be displayed, listing the ports that are available for
serial connection. Enter a port number or name, or press Enter to cancel the command. If a
valid port is specified, a message Connected to port ... appears. This message includes the port
name plus the configured settings for baud, data bits, parity, stop bits and flow control.
3. To end a device session that was initiated with a Connect command, issue a Disconnect command.
DISCONNECT
Configuring and using dial-in connections
You may attach an external modem to the console port for dial-in serial CLI access to the CCM
appliance. This may be used as a backup connection if the appliance is not accessible from the
network. It may also be used as a primary connection at remote sites that do not have Ethernet
network capability. The modem must be Hayes compatible.
To specify a modem initialization string:
1. Issue a Server CLI command, using the Modeminit parameter to specify the modem initializa-
tion string.
SERVER CLI MODEMINIT=“<string>”
The string must be enclosed in quotes and must include at least the command settings ATV1
and S0=1, which cause the modem to issue verbose response strings and autoanswer the phone
The modem initialization string is sent to the cabled modem when any of the following
conditions occur:
•
•
•
CCM appliance initialization
Detection of a transition of DSR from low to high
Completion of a call when DCD changes from high to low
2. Upon successful modem connection, press the Enter key until the login prompt appears.
To display modem configuration information:
Issue a Show Server CLI command.
SHOW SERVER CLI
Using PPP
The CCM appliance supports remote PPP access using an autoanswer modem that answers calls
and establishes the PPP protocol with a dial-in client. You may establish Telnet or SSH
connections over PPP.
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PPP dial-in may be used to access a remote CCM appliance that does not warrant a WAN (Wide
Area Network) link to the Ethernet interface. The PPP dial-in may also be used to access a subnet
containing remote devices in the event of a WAN link failure. In this case, the PPP provides an
alternate path to one or more remote devices.
To use PPP, you must configure a modem in autoanswer mode on the console port; see Configuring
an application that connects to the CCM appliance or to one of its ports. The PPP connection is
only a communications interface to the CCM appliance.
The CCM appliance implements a PPP server that uses CHAP (Challenge Authentication
Protocol). Passwords are not accepted in the clear on PPP connections.
To enable or disable a PPP server on the console port:
1. To enable a PPP server on the console port, issue a Server PPP command with the Enable parameter.
SERVER PPP ENABLE LOCALIP=<local_ip> REMOTEIP=<rem_ip> [MASK=<subnet>]
You must specify local and remote IP addresses to be used for the CCM appliance and client
ends of the PPP connection respectively. You are prompted to confirm or cancel the changes.
2. To disable a PPP server, issue a Server PPP command with the Disable parameter.
SERVER PPP DISABLE
To display PPP configuration information:
Issue a Show Server PPP command.
SHOW SERVER PPP
Using SSH
The CCM console management appliance supports version 2 of the SSH protocol (SSH2). The
CCM SSH server operates on the standard SSH port 22. The shell for this connection provides a
CLI prompt as if you had established a Telnet connection on port 23. The shell request for this
connection is for CLI access.
SSH connections to specific serial ports may be made on TCP ports that are numbered with values
100 greater than the standard 30xx Telnet ports for the CCM appliance. For example, if port 7 is
configured for Telnet access on port 3007, then port 3107 will be a direct SSH connection for port
7. When SSH is enabled, Telnet port 23 connections will be accepted from other clients if the
Server Security command includes the Encrypt=SSH,None parameter, which indicates that both
SSH and plain text connections will be allowed. Connecting to Telnet port 23 may also be tunneled
through a connection to SSH port 22.
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SSH server keys
When SSH is enabled for the first time, all sessions are terminated and the CCM appliance
generates an SSH server key. The key generation process may take up to three minutes. The key is
computed at random and is stored in the CCM configuration database.
In most cases, the SSH server key should not be modified because most SSH clients will associate
the key with the IP address of the CCM appliance. During the first connection to a new SSH server,
the client will display the SSH server’s key. You will be prompted to indicate if it should be stored
on the SSH client. After the first connection, most SSH clients will validate the key when
connecting to the CCM appliance. This provides an extra layer of security because the SSH client
can verify the key sent by the server each time it connects.
When you disable SSH and later reenable it, you may either use the existing server key or compute
a new one. If you are reenabling the same server at the same IP address, it is recommended that you
use the existing key, as SSH clients may be using it for verification. If you are moving the CCM
appliance to another location and changing the IP address, you may wish to generate a new SSH
server key.
Authenticating an SSH user
SSH is enabled and disabled with the Server SSH command. When you enable SSH, you may
specify the authentication method(s) that will be used for SSH connections. The method may be a
password, an SSH key or both. A user’s password and SSH key are specified with a User Add or
User Set command. All SSH keys must be RSA keys. DSA keys are not supported.
Table 3.3 lists and describes the valid SSH authentication methods that may be specified with a
Server SSH command.
Table 3.3: SSH Authentication Methods
Method
Description
SSH connections will be authenticated with a username/password. With this method,
a user’s definition must include a valid password in order for that user to authenticate
an SSH session.
PW (default)
SSH connections will be authenticated with an SSH key. With this method, a user’s
definition must include valid SSH key information in order for that user to
authenticate an SSH session. Key authentication is always local; RADIUS is not
supported. For more information, see SSH user keys on page 22.
KEY
SSH connections will be authenticated with either a username/password or an SSH
key. If a user has only a password defined, that user must authenticate an SSH
session with a username/password. If a user has only an SSH key defined, that user
must authenticate an SSH session using the key. If a user has both a password and
an SSH key defined, that user may use either a username/password or the SSH key
to authenticate an SSH session. This method allows the administrator to define how
each user will authenticate an SSH session based on information provided in the
User Add/Set command.
PW|KEY or KEY|PW
PW authentication will be local or RADIUS as specified in the Auth parameter of the
Server Security command. Key authentication is always local.
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Table 3.3: SSH Authentication Methods (Continued)
Method
Description
SSH connections will be authenticated using both a username/password and an
SSH key. With this method, a user’s definition must include a password and SSH key
PW&KEY or KEY&PW information for that user to authenticate an SSH session.
PW authentication will be local or RADIUS as specified in the Auth parameter of the
Server Security command. Key authentication is always local.
A user’s access rights are determined from the authentication method used. SSH key authentication
always uses the access rights from the local user database. Depending on the server authentication
mode specified with the Server Security command, SSH password authentication will use either the
access rights from the local user database or the values returned by the RADIUS server.
With either of the “or” methods (PW|KEY and KEY|PW), the user access rights are determined
from the method used to authenticate the user.
With either of the “and” methods (PW&KEY and KEY&PW), the user access rights are
determined from the first method specified. If PW&KEY is specified, the access rights from the
password authentication will be used. If KEY&PW is specified, the access rights from the key
authentication will be used.
SSH user keys
A user’s SSH key is specified in a User Add or User Set command. You may define a key even if
SSH is not currently enabled. The key may be specified in one of two ways:
•
When using the SSHKEY and FTPIP keyword pair to define the network location of a user’s
SSH key file, the SSHKEY parameter specifies the name of the uuencoded (Unix to Unix
encoded) public key file on an FTP server. The maximum file size that can be received is 4K
bytes. The FTPIP parameter specifies the FTP server’s IP address.
When this method is specified, the CCM appliance initiates an FTP client request to the
specified IP address. The CCM appliance then prompts the user for an FTP username and
password for connection. When connected, the CCM appliance will GET the specified key file
and the FTP connection will be closed. The CCM appliance then stores the SSH key with the
username in the CCM user database.
•
When using the KEY keyword to specify the SSH key, the KEY parameter specifies the actual
uuencoded SSH key. This is for configurations that do not implement an FTP server. The CCM
appliance stores the specified key in the CCM user database.
The CCM appliance processes a uuencoded SSH2 public key file with the format described in the
IETF document draft-ietf-secshpublickeyfile-02. The key must follow all format requirements. The
UNIX ssh-keygen2 generates this file format. The CCM appliance also processes a uuencoded
SSH1 public key file. The UNIX ssh-keygen generates this file format.
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To enable SSH session access to the CCM appliance:
1. Issue a Show Server Security command to ensure that you are using an authentication method
other than None.
SHOW SERVER SECURITY
2. Issue a Server SSH command with the Enable parameter. You may also specify an authentica-
tion method.
SERVER SSH ENABLE AUTH=<auth>
If an authentication method is not specified, the previous authentication parameter will be
used. The default value is AUTH=PW.
3. If you are enabling SSH for the first time, you are advised that all other CCM appliance
sessions will be terminated. Enter Y to continue or N to cancel.
4. If you are reenabling SSH, you are prompted to use the existing SSH server key or generate a
new key. Enter Y to use the existing key or N to generate a new key.
To disable SSH session access to the CCM appliance:
Issue a Server SSH command with the Disable parameter.
SERVER SSH DISABLE
When SSH is disabled, the CCM appliance operates in plain text mode.
To display SSH information:
Issue a Show Server Security command.
SHOW SERVER SECURITY
If SSH is enabled, the display will include SSH2. Regardless of whether SSH is enabled, the
display will indicate the authentication method that was specified with the Server SSH command.
Enabling plain text Telnet and SSH connections
Plain text (non-encrypted) Telnet connections are enabled by default.
If you enable SSH connections using the Server Security command and the Encrypt=SSH
parameter, plain text Telnet connections will be disabled. However, if you enable SSH connections
with the Server SSH command, both plain text and SSH connections will be allowed.
To enable both Telnet and SSH connections:
Issue a Server Security command, indicating Encrypt=SSH,None.
Session sharing
Session sharing allows multiple concurrent sessions to the same attached device.
•
The CCM850 appliance allows up to 16 total concurrent sessions, with up to four concurrent
sessions per port.
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CCM Installer/User Guide
•
•
The CCM1650 appliance allows up to 32 total concurrent sessions, with up to four concurrent
sessions per port.
The CCM4850 appliance allows up to 96 total concurrent sessions, with up to four concurrent
sessions per port.
You may:
•
•
Disable sharing. In this case, only one session per port may be active at a time.
Enable automatic session sharing. In this case, a user will automatically be connected to a port
even if it is in use (with restrictions noted in the following examples).
•
Enable session sharing with the query option. In this case, when a port is in use, the session
originator (the user who initiated the first session) must grant permission before other users are
able to join a session on that port.
Session sharing and the preemption of device sessions are also affected by a user’s configured
access level. There are three access levels, with the following hierarchy:
Appliance Administrator > Administrator > User
For example, assume user A is currently accessing a device, and user B wishes to access the same
device. If user B’s access level is equal to or higher than user A’s access level, then user B may be
Any user may also request exclusive access to a port if there is no other existing connection to that
port. This is done on the login screen by adding the E parameter after the username or by adding the
Exclusive parameter with the Connect command.
The following examples show the interaction between share mode and access levels.
Session sharing examples
These examples illustrate session sharing and preemption for one port and two users. Assume this
port is currently in use by the session originator (SO). Another user, the requesting user (RU),
wants to connect to the same port. For simplicity, also assume that if RU is allowed to connect, it
will not exceed the maximum allowable number of sessions per port or sessions per appliance.
Example 1 - SO’s access level is higher than RU’s access level.
Share mode = Query
SO is connected non-exclusively
SO will be prompted to approve sharing the connection.
If SO approves, then RU will be connected to the port.
If SO does not approve, then RU will not be connected to the port.
Share mode = Query
SO is connected exclusively
RU will not be connected to the port.
Share mode = Disabled or Auto
RU will not be connected to the port. (In this case, it does not matter whether SO is connected
exclusively or non-exclusively.)
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Chapter 3: Operations
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Example 2 - RU’s access level is equal to or higher than SO’s access level
Share mode = Disabled
-or-
SO is connected exclusively
RU is prompted with preemption choices E, N and D.
If RU replies with E, then SO will be preempted/disconnected and RU will be connected
exclusively to the port.
If RU replies with N, then SO will be preempted/disconnected and RU will be connected
non-exclusively to the port.
If RU replies with D, SO will remain connected and RU will not be connected to the port.
Share mode = Auto or Query
SO is connected non-exclusively
RU is prompted with preemption choices E, N, S and D.
If RU replies with E, then SO will be preempted/disconnected and RU will be connected
exclusively to the port.
If RU replies with N, then SO will be preempted/disconnected and RU will be connected
non-exclusively to the port.
If RU replies with S and Share Mode = Auto, SO will remain connected and RU will be
connected to the port.
If RU replies with S and Share Mode = Query, SO will be prompted to approve sharing
the connection.
If SO approves, RU will be connected to the port.
If SO does not approve, RU will not be connected to the port.
If RU replies with D, SO will remain connected and RU will not be connected to the port.
Example 3 - Ending shared sessions
In a shared session, if the SO quits the session, the next user sharing the session will become the
SO. If the SO is logged out by another user, all sessions that are shared with the SO will be
terminated, as well as the SO’s session.
To enable/disable session sharing:
To disable session sharing, issue a Server Share command with the Disable parameter.
-or-
To enable automatic sharing, specify the Auto parameter.
-or-
To enable sharing only with the permission of the session originator, specify the Query parameter.
This is the default value.
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To initiate a device session with exclusive access:
At the Username: prompt, enter your username, followed by an E or e.
-or-
If device connections from the console port are enabled, enter a Connect command, followed by a
port number or name, then the Exclusive parameter.
NOTE: A request for an exclusive connection is valid only when there are no other users currently using the port.
To display share mode information:
Issue a Show Server command. The display will indicate the share mode.
CLI Mode
While you are connected to an attached serial device, you may enter CLI mode and enter CCM
appliance commands.
To enter or exit CLI mode when connected to a serial device:
1. To enter CLI mode, type the CLI access character, which is Ctrl-D by default. At the CLI
prompt (>), you may enter CCM commands.
2. To exit CLI mode and return to the session with the attached device, issue a Resume command.
RESUME
To change the CLI access character:
Issue a Server CLI command or a Port Set command, using the Char parameter to specify the CLI
access character.
SERVER CLI CHAR=^<char>
- or -
PORT SET CHAR=^<char>
If you issue a Port Set command with Char=None, then the CLI access character specified in the
Server CLI command will be used. You may use the Port Set command to override the Server CLI
access character on a per-port basis.
To display CLI access character information:
Issue a Show Server CLI command.
SHOW SERVER CLI
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Ending Device Sessions
To end your session:
Enter CLI mode and issue a Quit command.
- or -
If you initiated the device session with a Connect command, enter CLI mode and issue a
Disconnect command.
- or -
Allow the port to time-out due to inactivity. In this case, a notification message is issued and the
serial CLI session returns to CLI mode. This time-out may occur while you are in CLI mode.
- or -
For modem connections, if a carrier drop occurs, the serial CLI session is automatically logged off.
If you end a shared session and you were the session originator, the next user sharing the session
becomes the session originator.
To end another user’s session:
Issue a User Logout command, specifying the name of the user to be logged out.
A message is sent and the connection is dropped.
If you are logged out by another user during a shared session and you are the session originator, all
the sessions that share with you will also be logged out.
Session time-out
The CCM console management appliance monitors data traffic when you are connected to an
attached serial device. You may specify a time-out value with the Server CLI command. You may
also specify a time-out value for each port with the Port Set command. When no data is received
from the connected user for the configured number of minutes, the connection is terminated.
The following time-out values are used:
•
•
For a Telnet session, the Server CLI time-out value is used.
For a serial port session, if the port’s configured time-out value is zero, the Server CLI time-
out value is used, even if it is also zero.
•
For a serial port session, if the port’s configured time-out value is non-zero, that value is used.
Managing User Accounts
The CCM user database can store information for up to 64 user accounts.
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To add a user:
Issue a User Add command.
USER ADD <username> [PASSWORD=<pwd>] [SSHKEY=<keyfile>] [FTPIP=<ftpadd>]
[KEY=<sshkey>] [ACCESS=<access>] [GROUP=<group1>[,<group2>...]]
You must specify a username. You must also specify a password or SSH user key information, or
you may specify both. You may also include an access level/access rights and group names. For
To change a user’s configuration information:
Issue a User Set command.
USER SET <username> [PASSWORD=<pwd>] [SSHKEY=<keyfile>] [FTPIP=<ftpadd>]
[KEY=<sshkey>] [ACCESS=[+|–]<access>] [GROUP=[+|–]<group1>[,<group2>...]]
You may change your own password at any time. You must have USER access rights to change
another user’s password or to change any user’s SSH user key information and access rights.
To remove an SSH user key or password, specify Key=“” or Password=“”. You cannot remove
both the password and the SSH key from a user’s definition; one must remain in the user database.
Also, you cannot remove a user’s key or password if that removal would result in no valid users
having USER access rights.
To delete a user:
Issue a User Delete command.
USER DELETE <username>
To display user configuration information:
1. To display information about one user, issue a Show User command, specifying the username.
SHOW USER <username>
2. To display information about all users, issue a Show User command with the All parameter.
SHOW USER ALL
Access rights and levels
Most CCM appliance commands require the user to have the appropriate permission to issue CCM
appliance commands. Permissions are expressed as access rights or access levels. The access
rights a user may be given.
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Table 3.4: Access Rights
Access Right
Description
The Port Configuration access right allows the user to modify port settings. Grant PCON
access only to users who need to issue the Port Set command.
PCON
The Server Configuration access right allows the user to change the CCM configurations,
including setting the IP address and updating the program load in FLASH. Grant SCON
access only to users who need to administer the CCM appliance.
SCON
SMON
USER
BREAK
The Server Monitor access right allows the user to view CCM appliance status and
monitor serial port activity. Grant SMON access only to users who need to assist other
users in accessing attached serial devices.
The USER access right allows the user to modify the user database. Grant USER access
only to users who need to add users, change user specifications or delete users. At least
one user must have USER access rights; otherwise, the user database cannot be changed.
The BREAK access right allows the user to send a serial break sequence to the attached
serial device. On certain devices, this sequence has a special meaning. Grant BREAK
access only to users who need to use the Port Break command.
The Port access right gives a user access to one or more serial ports and the attached
serial devices. You may grant Port access rights to specific ports (Pn), a range of ports
(Px-y) or all ports (PALL).
P
Access levels
When you specify a user’s permissions, you may either indicate the individual rights as listed in
Table 3.4 or you may indicate a predefined access level. The APPLIANCEADMIN and ADMIN
levels are equivalent to the following individual specifications:
•
The APPLIANCEADMIN level is equivalent to PALL, USER, SCON, SMON, PCON
and BREAK
•
The ADMIN level is equivalent to PALL, USER, SMON, PCON and BREAK
The third level (that is, not APPLIANCEADMIN or ADMIN) is user. For preemption purposes, the
following hierarchy is used: APPLIANCEADMIN > ADMIN > user.
To manage a user’s access rights/levels:
1. To configure a user’s access rights/level, issue a User Add command, using the Access param-
eter to specify the rights or a level.
USER ADD <username> ACCESS=<access>
2. To change a user’s access rights/level, issue a User Set command, using the Access parameter
to specify the rights or a level.
USER SET <username> ACCESS=<access>
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3. To display the access rights and level for one or all users, issue a Show User command.
SHOW USER <username>|ALL
Using Authentication Methods
The CCM appliance supports several methods for authenticating users: local, RADIUS and none.
Multiple connection and authentication methods may operate concurrently. By default,
authentication is performed at the local CCM user database.
Local authentication
Local authentication uses the CCM appliance internal user database to authenticate users. You may
optionally specify both local and RADIUS authentication, in either order. In this case,
authentication will be attempted initially on the first method specified. If that fails, the second
method will be used for authentication.
RADIUS authentication
RADIUS authentication uses an external third party RADIUS server containing a user database to
authenticate CCM appliance users. The CCM appliance, functioning as a RADIUS client, sends
usernames and passwords to the RADIUS server. If a username and password do not agree with
equivalent information on the RADIUS server, the CCM appliance is informed and the user is denied
CCM access. If the username and password are successfully validated on the RADIUS server, the
RADIUS server returns an attribute that indicates the access rights defined for that username.
To use RADIUS authentication, you must specify information about the primary RADIUS server
and optionally, a secondary RADIUS server to be used as a backup.
The RADIUS server definition values specified in CCM appliance commands must match
corresponding values configured on the RADIUS server. On the RADIUS server, you must include
CCM appliance-specific information: the list of valid users and their access rights for the CCM
appliance. Each user-rights attribute in the RADIUS server’s dictionary must be specified as a
string containing the user’s access rights for the CCM appliance, exactly matching the syntax used
in the CCM User Add command.
Consult your RADIUS administrator’s manual for information about specifying users and their
attributes. The exact process depends on the RADIUS server you are using.
You may optionally specify both RADIUS and local authentication, in either order. In this case,
authentication will be attempted initially on the first method specified. If that fails, the second
method will be used for authentication.
When port group names are used, the CCM appliance will parse group names coming from a
RADIUS server, and allow access according to group content.
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No authentication
When authentication is disabled, users are not authenticated. Telnet sessions to serial ports are
accepted immediately, and users are not prompted for a username or password. In this case, users
are granted access only to the port to which they are connected, including Break access.
Connections to the Telnet port (23), serial CLI and PPP are still authenticated using the local CCM
user database, even when authentication is expressly disabled. Generally, these communications
paths are used only by administrators, and authentication is enforced in order to establish
appropriate access rights.
Authentication may not be disabled when SSH session access is enabled.
Authentication summary
Table 3.5 indicates how authentication is performed according to the authentication method
specified and the type of connection to the CCM appliance.
Table 3.5: Authentication Method Summary
Mode
Connection Type and Authentication Action
Local
All sessions are authenticated using the CCM user database.
Telnet and SSH sessions are authenticated using RADIUS. Serial CLI sessions are
authenticated using the CCM user database.
RADIUS
Telnet and SSH sessions are authenticated using the CCM user database. If that
fails, authentication uses RADIUS. Serial CLI sessions are authenticated using the
CCM user database.
Local,RADIUS
Telnet and SSH sessions are authenticated using RADIUS. If that fails,
authentication uses the CCM user database. Serial CLI connections are
authenticated using the CCM user database.
RADIUS,Local
None
Telnet to serial port sessions use no authentication. Telnet CLI and serial CLI
sessions are authenticated using the CCM user database. This authentication mode
cannot be used for SSH connections.
To specify the authentication method:
1. For RADIUS authentication, issue a Server RADIUS command.
SERVER RADIUS PRIMARY|SECONDARY IP=<radius_ip> SECRET=<secret> USER-
RIGHTS=<attr> [AUTHPORT=<udp>] [TIMEOUT=<time-out>] [RETRIES=<retry>]
You must specify the server’s IP address, the UDP port to be used and a “secret” to be used.
You must also specify a user-rights attribute value that matches a value in the RADIUS
server’s dictionary.
You may also use this command to delete a RADIUS server definition.
SERVER RADIUS PRIMARY|SECONDARY DELETE
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2. Issue a Server Security command, using the Authentication parameter to specify the
authentication method. Use the Encrypt parameter to enable plain text Telnet connections,
SSH connections or both.
SERVER SECURITY AUTHENTICATION=<auth> ENCRYPT=<conns>
You may optionally specify both RADIUS and local authentication, in either order. In tis case,
authentication will be attempted initially on the first method specified. If that fails, the second
method will be used for authentication.
When SSH session access is enabled, you must specify an authentication mode other than None.
3. You are prompted to save the information. Enter Y to confirm or N to cancel.
To display authentication configuration information:
1. Issue a Show Server Security command.
SHOW SERVER SECURITY
The display includes the current CCM appliance authentication settings that were configured
with the Server Security command. If SSH access has been enabled, the display indicates
SSH2. Regardless of whether SSH is enabled, the display includes the authentication method
specified with the Server SSH command.
2. To display CCM RADIUS settings that were configured with the Server RADIUS command,
issue a Show Server RADIUS command.
SHOW SERVER RADIUS
Using security lock-out
When the security lock-out feature is enabled, a user account will be locked-out after five
consecutive authentication failures. A successful authentication will reset the counter to zero. You
may configure a lock-out period of 1-999 hours. A lock-out period of zero disables the feature; that
is, user accounts will not be locked-out.
A locked account will remain locked until the specified time elapses, the CCM appliance is power-
cycled or the account is unlocked by an administrator with the User Unlock command. A user with
the ADMIN access level may unlock all users except a user with the APPLIANCEADMIN level. A
user with the APPLIANCEADMIN level may unlock all users.
To enable or disable security lock-out:
1. To enable security lock-out, issue a Server Security command, using the Lockout parameter
with a value between 1-999.
2. To disable security lock-out, issue a Server Security command, using the Lockout=0 parameter.
To unlock a locked-out user:
Issue a User Unlock command with the username.
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Managing Port History
Each CCM appliance serial port has a circular history buffer that contains the latest 64K bytes of data
received from the attached serial device. You may enable the NFS feature, which will write buffered
data to a file on an NFS server. Port history information may be useful for auditing and troubleshooting.
Using the local history buffer
The history buffer begins filling with data received from attached devices upon completion of
CCM appliance initialization, even if no user is connected. When you connect to a serial port, the
data that was received from the attached serial device prior to the connection is available in the
buffer. Once online, new data continues to be stored in the buffer. You may choose whether to
display the history buffer’s content automatically when you connect and whether to keep or discard
the history buffer’s content at the end of a session.
When more than 64K bytes of data are sent to the history buffer, data at the top of the buffer is
discarded to make room for the new data. As a result, the buffer always contains the most recent
64K bytes of port history.
Using port history mode commands
letter of the command is required.
Table 3.6: Port History Mode Commands
Command
Bottom
Clear
Description
B sets the view location to the bottom of the file minus 23 history display lines, if available.
C clears the port history buffer.
Help
H displays a summary of the port history commands.
N increments the current history display line by the number of lines per page and outputs a
new history display page.
Next
P decrements the current history display line by the number of lines per page and outputs a
new history display page.
Prev
Quit
Q returns to the normal CLI.
R leaves port history mode and CLI mode and resumes the session with the attached serial device.
This single command is equivalent to sequentially using the Quit and Resume commands.
Resume
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Table 3.6: Port History Mode Commands (Continued)
Command
Search
Top
Description
S searches the port history buffer for a specified text string. Search strings with embedded
spaces must be enclosed in quotes.
By default, the search is case sensitive. To ignore case, enter -i before the string. To specify
direction, type -u to search up from the current line toward the top of the buffer or -d to search
down from the current line toward the bottom of the buffer. The search direction remains in
effect for subsequent searches until you change the search direction.
If the string is found, the current history display line is set to the line containing the string, and
the unit outputs a history display page. If the string is not found, an error message is displayed,
no other information is output and the current history display line is not changed.
Entering the Search command with no parameters searches again for the previous string in the
same direction as the previous search.
T sets the current history display line to one and outputs a history display page.
The following examples assume the user is in port history mode.
The following command searches the history buffer in the upward direction for the string
Abort Process.
PORT HISTORY> s -u “Abort Process”
The following command searches the history buffer for the string Process, ignoring case.
PORT HISTORY> s -i Process
To access port history mode:
Issue a Port History command.
PORT HISTORY
The PORT HISTORY > prompt appears.
To control the port history buffer display when you connect:
Issue a Server CLI command, using the History parameter to specify the Hold or Auto option:
SERVER CLI HISTORY=HOLD|AUTO
•
If Hold is specified, the number of bytes in the history buffer is displayed, but none of the his-
tory data is output. In this case, you must access the CLI and use the Port History command to
view the port’s history buffer content. This is the default mode.
•
If Auto is specified, the number of bytes in the history buffer is displayed and the entire con-
tent of the buffer is output to the Telnet session. In this mode, the history buffer’s content may
be reviewed in the Telnet client’s scrolling window. You may also use the Port History com-
mand to view the port’s history buffer content.
To control the port history buffer content when you end a session:
Issue a Server CLI command, using the History parameter to specify the Clear or Keep option:
SERVER CLI HISTORY=CLEAR|KEEP
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•
•
If Clear is specified, the port history buffer is cleared and all data is discarded at the end of a session.
If Keep is specified, the port history buffer’s content is retained at the end of a session.
To clear and discard all data in a port history buffer:
Issue a Clear command while you are in port history mode.
CLEAR
- or -
Issue a Server CLI command, indicating History=Clear.
SERVER CLI HISTORY=CLEAR
In this case, the port’s history buffer is cleared at the end of each device session.
NFS history files
When the NFS feature is enabled on the CCM appliance and on a port, port history data is written
to a file on an NFS server, in addition to the local history buffer on the CCM appliance. Each serial
port has its own file(s) on the NFS server where data is written. The NFS server must support
NFSv3 (RFC1813).
Timestamps
Timestamps are written to the history file in the format: YYYY-MM-DD HH:MM:SS, where the
hour (HH) is in 24-hour format. Each timestamp is preceded and followed by a carriage return and
linefeed (CR+LF). The timestamp date/time uses the current time on the CCM appliance, which is
assumed to be UTC (Universal Coordinated Time). You may display the current time on the CCM
appliance at any time by entering a Show Server command.
A timestamp is inserted at the beginning of the file and whenever the file is opened for data to be
written, but not more frequently than once every second.
If the CCM appliance is unable to send incoming data to the NFS server file quickly enough (for
example, due to network load or server speed), an overrun may occur in the history accumulation
buffer, and older data will be discarded to accommodate new incoming data. If this occurs, the
location in the history file where the data was lost will indicate <<data lost due to overrun>>
appended to the timestamp.
Enabling NFS on the CCM appliance
To use NFS, you must first enable NFS on the CCM appliance by identifying the address and
mount point of the NFS server, plus the file type and the protocol.
NOTE: The NFS server’s system administrator must make the appropriate configuration changes to allow the
CCM appliance to access a specific subdirectory in the NFS server’s file system (the mount point). This may or
may not allow the CCM appliance to access and/or create subdirectories within the mounted subdirectory. This
will affect what may be specified in the Port NFS command’s file parameter.
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The valid file types are:
•
•
Linear - A file will be opened for writing at the end (appended); this is the default
Daily - A new file will be created every midnight
By default, the TCP network protocol is used for communications between the CCM appliance and
the NFS server. You may use the Protocol parameter to specify the UDP or TCP protocol.
To enable/disable NFS on the CCM appliance:
1. To enable NFS on the appliance, issue an NFS command with the Enable parameter.
NFS ENABLE [IP=<nfs_server>] [MOUNT=<mount>] [FTYPE=LINEAR|DAILY]
[PROTOCOL=TCP|UDP]
If this is the first time you are enabling NFS on the appliance, you must include the IP address
of the NFS server and a valid mount point. You may also specify the file type and protocol.
You may also use the NFS Enable command to change the current IP address, mount point, file
type or protocol.
The values will be displayed and you will be prompted to confirm.
If a mount operation is not immediately successful, it will be retried every 60 seconds for
approximately 15 minutes. If an existing mount is lost, the CCM appliance will automatically
attempt to restore it.
If an error occurs, the display may include a numeric value and a text message. See NFS Error
2. To disable NFS, issue an NFS command with the Disable parameter.
NFS DISABLE
If you later enable NFS again on the appliance, the server address, mount point, file type and
protocol values at the time of disabling will be used if new values are not specified with the
enable command.
To check the NFS mount status:
Issue a Show NFS command. (You may also issue the NFS Enable command without additional
parameters to verify an existing mount.)
Enabling NFS on the CCM appliance ports
After NFS is successfully enabled on the CCM appliance, you may enable and configure NFS on
the individual ports.
If an error occurs, it may include a numeric value and a text message. See NFS Error Codes and
NFS filenames
When you enable NFS on one or all ports, you may specify a filename, which must be unique for
each port. If the daily file type was configured with the NFS Enable command, the filename must
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the filename specification, regardless of the file type.
Table 3.7: Substitution Strings in NFS Filename Specification
2-Character String Substituted Value
Example (Port 7 on January 8, 2004)
%d
Day of month (01-31)
Same as %m-%d-%y
08
%D
01-08-04
Same as %Y-%m-%d
(this is the ISO 8601 date format)
%F
2004-01-08
%j
Julian day of year (001-366)
Month (01-12)
008
01
%m
%y
%Y
%#
%%
Year without century (00-99)
Year with century (2004-9999)
Port number (01-nn)
%
04
2004
07
%
If you do not specify a filename, the default is interpreted according to the configured file type:
•
If the file type is linear, the default is equivalent to P%#.hst. The resulting filename for each
port will include the port number.
•
If the file type is daily, the default is equivalent to P%#_%F.hst. The resulting daily filename
for each port will include the port number and the date.
Using the default filenames is the most convenient way to ensure that all filenames will be unique
for each port (and for each day, if the file type is daily).
However, if you choose to specify a filename rather than use the defaults, it must meet the
following criteria:
•
The filename must be different from the filename specified for any other port on the CCM
appliance. Using the port number substitution string (%#) in the filename specification is one
way to accomplish this.
If you are enabling NFS on all ports by including the All parameter, and you also include the
File parameter with a nondefault specification (that is, a specification other than File=), the
filename specification must explicitly include the %# port number substitution string.
•
If the file type is daily, the filename specification must also include one or more of the date
substitution strings so that the resulting filename is different each day.
If you specify a nondefault filename, and later wish to use the default filename, you may change it
by issuing a Port NFS Enable command with a File= or File=”” parameter.
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If you specify a nondefault filename, and later attempt to change the file type from linear to daily,
the request will be rejected if the filename specification does not include a date substitution string.
When writes will occur
When you enable NFS on a port, you may configure a buffer size and a time interval, which will be
used to determine when accumulated data is written to the NFS server file.
•
If you configure a buffer size of zero bytes and a time interval of zero seconds, data will be
written to the file as soon as the data is available (not to exceed one write per second).
•
If you configure a buffer size of zero bytes and a non-zero time interval, accumulated data will
be written to the file each time the specified interval elapses (unless 3584 or more bytes accu-
mulate in the buffer before an interval elapses, in which case the data will be written then).
•
If you configure a non-zero buffer size and a time interval of zero seconds, data will be written
when the specified number of bytes has accumulated, regardless of elapsed time. (If you con-
figure a size value larger than 3584, the data will be written whenever 3584 or more unwritten
bytes accumulate.)
To display NFS configuration information and mount status:
Issue a Show NFS command. The display will include the status of the mount operation. For more
SHOW NFS
To enable/disable and configure NFS on a port:
1. To enable NFS on one or all ports, issue a Port NFS command with the Enable parameter.
PORT <port>|ALL NFS ENABLE [FILE=<file>] [SIZE=<bytes>] [TIME=<sec>]
You may specify a filename or use default values; see NFS filenames on page 36.You may also
2. To disable NFS on one or all ports, issue a Port NFS command with the Disable parameter.
PORT NFS DISABLE
To display NFS port history file information:
Issue a Show Port command. The display includes the current port NFS status, which covers the
most recent 15 minutes or since NFS history was most recently enabled for that port.
SHOW PORT
-or-
Issue a Show NFS command. In addition to displaying the current NFS mount status, this command
will also show any port error status other than No Recent Errors Detected.
SHOW NFS
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Managing the CCM Appliance Using SNMP
The CCM console management appliance provides a set of commands that create and manage
SNMP structures for use by third party network management products. These commands cover the
following operations:
•
•
•
•
•
•
Enabling and disabling SNMP UDP port 161 SNMP processing
Defining read, write and trap community names
Defining and deleting up to four SNMP management entity IP addresses
Enabling and disabling SNMP traps
Defining and deleting up to four trap destination IP addresses
Defining, copying and deleting up to ten alert strings for each port
By default, SNMP is enabled but no traps are enabled and no trap destinations are defined.
To enable or disable SNMP processing:
1. To enable SNMP processing, issue a Server SNMP command with the Enable parameter. This
is the default setting.
SERVER SNMP ENABLE
2. To disable SNMP processing, issue a Server SNMP command with the Disable parameter.
SERVER SNMP DISABLE
To specify SNMP community names:
Issue a Server SNMP Community command, using the Readcomm, Writecomm and Trapcomm
parameters to specify community names.
NOTE: The default community names are “public”; if you enable SNMP, you are encouraged to change the
community values to prevent access to the MIB.
SERVER SNMP COMMUNITY READCOMM=<name> WRITECOMM=<name>
TRAPCOMM=<name>
Although all three community names default to public, if you specify a trap community name with
this command, it must be different from the read and write community names.
To add or delete SNMP management entity addresses:
1. To add an SNMP management entity address, issue a Server SNMP Manager command with
the Add parameter and the management entity’s IP address. You may define up to four SNMP
management entity addresses, using separate commands.
SERVER SNMP MANAGER ADD <ip_address>
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When you define at least one SNMP manager, SNMP requests are processed if they are from
one of the defined SNMP managers. If a request is not from one of the defined SNMP
managers, the SNMP request is discarded.
2. To delete an SNMP management entity address, issue a Server SNMP Manager command with
the Delete parameter and the management entity’s IP address.
SERVER SNMP MANAGER DELETE <ip_address>
If no management entities are defined, any SNMP manager may access the MIB. For more
To enable or disable SNMP traps:
1. To enable SNMP traps, issue a Server SNMP Trap command with the Enable parameter.
SERVER SNMP TRAP ENABLE
The CCM appliance will display a numbered list of traps that are currently disabled with a
prompt requesting you to select trap(s) to enable. Indicate the traps to be enabled by entering a
trap’s list number, several numbers separated by commas, a range of numbers separated by a
dash or a combination of numbers with commas and dashes. To enable all traps, type ALL. To
cancel the command, press Enter.
- or -
To enable all SNMP traps, issue a Server SNMP Trap command with the Enable and All
parameters. In this case, the numbered list is not displayed.
SERVER SNMP TRAP ENABLE ALL
2. To disable SNMP traps, issue a Server SNMP Trap command with the Disable parameter.
SERVER SNMP TRAP DISABLE
The CCM appliance will display a numbered list of traps that are currently enabled with a
prompt requesting you to select trap(s) to disable. Indicate the traps to be disabled by entering
a trap’s list number, several numbers separated by commas, a range of numbers separated by a
dash or a combination of numbers with commas and dashes. To disable all traps, type ALL. To
cancel the command, press Enter.
- or -
To disable all SNMP traps, issue a Server SNMP Trap command with the Disable and All
parameters. In this case, the numbered list is not displayed.
SERVER SNMP TRAP DISABLE ALL
To add or delete SNMP trap destination addresses:
1. To add an SNMP trap destination address, issue a Server SNMP Trap Destination command
with the Add parameter and the destination’s IP address. You may define up to four destination
addresses, using separate commands.
SERVER SNMP TRAP DESTINATION ADD <ip_address>
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2. To delete an SNMP trap destination address, issue a Server SNMP Trap Destination command
with the Delete parameter and the destination’s IP address.
SERVER SNMP TRAP DESTINATION DELETE <ip_address>
To add, copy or delete port alert strings:
1. To add a port alert string, issue a Port Alert Add command, specifying the port and a 3-32
character string. You may define up to ten strings for each port, using separate commands.
The alert string will only generate a trap if the PortAlert trap is enabled with a Server SNMP
Trap command.
PORT <port> ALERT ADD “<string>”
2. To delete a port alert string, issue a Port Alert Delete command, specifying a port.
PORT <port> ALERT DELETE
The CCM appliance displays a numbered list of alert strings that have been defined for the
specified port with a prompt requesting you to select alert string(s) to delete. Indicate the alert
strings to be deleted by entering an alert string’s list number, several numbers separated by
commas, a range of numbers separated by a dash or a combination of numbers with commas
and dashes. To delete all alert strings, type ALL. To cancel the command, press Enter.
3. To copy the defined alert strings from one port to another port, issue a Port Alert Copy com-
mand, specifying the ports to be copied to and from.
PORT <to_port> ALERT COPY <from_port>
At the confirmation prompt, press Y to confirm or N to cancel. When the copy operation
occurs, all previously defined strings on the port being copied to will be replaced.
To display SNMP configuration information:
Issue a Show Server SNMP command.
SHOW SERVER SNMP
The display includes information specified with the Server SNMP, Server SNMP Community,
Server SNMP Manager, Server SNMP Trap and Server SNMP Trap Destination commands.
To display port alert string information:
Issue a Show Port Alert command, specifying a port.
SHOW PORT <port> ALERT
The display lists all the port’s defined alert strings.
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Accessing the CLI
You may access the CLI in three ways: using the Telnet CLI, using the console port or entering the
CLI access character during a session to a serial device. When the CLI is accessed, its prompt
appears (>), indicating you may type a command.
Entering Commands
At the command prompt, type a command and then press Return or Enter. When the key is
pressed, the command line comprises all characters to the left of the cursor. The character at the
operations for VT100 compatible devices.
Table 4.1: Line Editing Operations for VT100 Compatible Devices
Operation
Action
The character immediately before the cursor is erased and all text at and to the right of the
cursor moves one character to the left.
Backspace
If the cursor is not at the beginning of the line, the cursor moves one character to the left. If
the cursor is at the beginning of the line, no action is taken.
Left Arrow
If the cursor is not at the end of the line, the cursor moves one character to the right. If the
cursor is at the end of the line, no action is taken.
Right Arrow
The CLI maintains a buffer containing the last 16 typed command lines. If there is a
previous command line, it will be output as the current command line and may be edited. If
there is no previous command line in the command line buffer, the command line is set to
blanks and you may enter a new command.
Up Arrow
The next command in the CLI command line buffer is made available for edit. If there is no
next command line, the command line is set to blanks and you may enter a new command.
Down Arrow
Delete
The character at the cursor position is deleted and all characters to the right of the cursor
position are moved left one character.
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Table 4.2 lists the line editing operations for ASCII TTY devices. There is no command line buffer
available on an ASCII TTY device.
Table 4.2: Line Editing Operations for ASCII TTY Devices
Operation
Backspace
Esc
Action
Erases the last character typed.
Erases the current command line.
When commands take effect
Each command is completely processed before the next command may be entered. Some
commands prompt for confirmation before they are processed. In these cases, you must confirm or
cancel by entering Y or N respectively.
If you enter a Server FLASH command or if you change the CCM appliance IP address with a Server
Set command, a reboot is required before the change becomes effective. In these cases, the CCM
database is updated when you enter the command and you are prompted that the change will not take
effect until the CCM appliance reboots. You may choose to reboot at that time, or you may decline.
When the unit reboots, your session and all other sessions on the CCM appliance are terminated.
Understanding Conventions
This section describes the parts of a CCM appliance command and the conventions used in this
document to describe a command’s syntax.
Command syntax
A command may have four types of syntax: positional commands, positional parameters, keyword
parameters and keyword values. The following examples demonstrate the syntax types.
The following Set Port command changes the baud rate and flow control settings for port 2.
> PORT 2 SET BAUD=57600 FLOW=XONXOF
Table 4.3: Command Syntax Types in Example Command
Value
PORT
2
Syntax
Positional command.
Positional parameter that indicates the port number for the command.
Positional command that indicates port settings are to be changed.
Keyword parameter, which is always followed by an equal (=) sign.
Keyword value indicating the baud rate value for the BAUD keyword parameter.
Keyword parameter, which is always followed by an equal (=) sign.
SET
BAUD
57600
FLOW
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Table 4.3: Command Syntax Types in Example Command (Continued)
Value
Syntax
XONXOF
Keyword value.
Not every command will contain all syntax types. For example, the following command reboots the
CCM appliance.
>SERVER REBOOT
In this case, both SERVER and REBOOT are positional commands.
In most cases, one or more spaces separate positional commands, positional parameters and
keyword parameters.
For most positional commands, positional parameters or keyword parameters, you only need to
enter the first three characters. The exceptions are:
•
•
•
•
When you specify a terminal type with the Type parameter in the Server CLI command, you
must enter all characters.
When you specify an authentication method with the Auth parameter in the Server SSH com-
mand, you must enter all characters.
When you specify control signal monitoring with the Power parameter in the Port Set com-
mand, you must enter all characters.
When you specify the console port in commands such as Port Set and Show Port, you must
enter the capitalized abbreviation CON.
Port names may contain up to 32 characters, and must be unique; two ports on the same appliance
cannot have the same name. Port names are case sensitive. The name cannot begin with a number
or a space, nor can it contain a double quote (“) or comma (,). The name cannot be Names, All, Set
or Alert (in any case or any shortened form). If the name contains spaces, enclose the name in
double quotes whenever it is used in commands.
With the exception of usernames, passwords, port names and group names, commands are not case
sensitive; they may be entered in uppercase, lowercase or a combination. For example, all of the
following commands are correct.
> PORT 2 SET BAUD=57600 FLOW=XON
> POR 2 SET BAU=57600 FLOW=XON
> por 2 Set Baud=57600 flow=xon
> port 2 set baud=57600 flow=xon
NOTE: Usernames and passwords are case sensitive. These values are stored exactly as you enter them. For
example, the username “Ann” must be entered with an uppercase “A” and all other letters lowercase. The
username “ANN” will not be accepted as the username “Ann.” Usernames and passwords must contain 3-16
alphanumeric characters.
Any syntax errors are displayed, and where applicable, the error is underlined.
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In the following example, the keyword parameter “baud” is misspelled. Even if more than three
characters are entered, they must all be correct.
> port 2 Set Baux=57600 flow=xon
----
ERR 26 - SET keyword parameter invalid
In the following example, the keyword value “576” is not valid. Numeric keyword values must be
fully specified and may not be shortened to three characters.
> POR 2 SET BAUD=576 FLOW=XON
---
ERR 27 - SET keyword value invalid
In the following example, there are spaces between BAUD, the equal sign and the value 57600.
Spaces are not permitted between keyword parameters and their values.
> POR 2 SET BAUD = 57600 FLOW=XON
------------
ERR 26 - SET keyword parameter invalid
Command displays
For commands that display information, if the information spans more than one screen, -More- will
appear on the last line. You may:
Press the Spacebar to see the next screen.
-or-
Enter Ctrl-J, Ctrl-M or press Enter to see the next line.
-or-
Enter q to quit.
Syntax conventions
This manual uses the following command syntax conventions:
•
•
•
Brackets [ ] surround optional keywords and values.
Angle brackets < > surround user-supplied positional parameters and keyword parameter values.
In most cases, choices are separated by a vertical bar |. The description indicates if you may
specify more than one of the choices and how to separate multiple values. The exception is
the Server SSH command. In this case, the vertical bar is specified on the command line
when you wish to enable the “password or key” method (PW|KEY) or the “key or password”
method (KEY|PW).
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Command Summary
Table 4.4 lists the CCM appliance commands, including a brief description plus the required access
rights and level.
Table 4.4: CCM Appliance Command Summary
Command
Description, Access Right and Access Level
Accesses devices from the console port.
Access right: port-specific
Connect
Access level: ADMIN or APPLIANCEADMIN (Users who do not have the ADMIN or
APPLIANCEADMIN level must have the appropriate port access configured to issue
this command.)
Ends a device session initiated with Connect command.
Access right: port-specific
Disconnect
Access level: ADMIN or APPLIANCEADMIN (Users who do not have the ADMIN or
APPLIANCEADMIN level must have the appropriate port access configured to issue
this command.)
Displays information about commands.
Access right: none needed
Access level: all
Help
Enables/disables using an NFS server to hold device session data.
Access right: SCON
NFS
Access level: APPLIANCEADMIN
Enables/disables using an NTP server to update the time on the appliance.
Access right: SCON
NTP
Access level: APPLIANCEADMIN
Adds a port alert string.
Port Alert Add
Port Alert Copy
Port Alert Delete
Port Break
Port History
Access right: SCON or PCON
Access level: ADMIN or APPLIANCEADMIN
Copies a port’s alert strings to another port.
Access right: SCON or PCON
Access level: ADMIN or APPLIANCEADMIN
Deletes one or more port alert strings.
Access right: SCON or PCON
Access level: ADMIN or APPLIANCEADMIN
Sends a break signal to the attached device.
Access right: BREAK
Access level: ADMIN or APPLIANCEADMIN
Accesses the port history buffer.
Access right: none needed
Access level: all
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Table 4.4: CCM Appliance Command Summary (Continued)
Command
Description, Access Right and Access Level
Terminates the CCM session on a specified port.
Access right: USER
Port Logout
Access level: ADMIN or APPLIANCEADMIN
Enables/disables the NFS feature on a port.
Access right: SCON or PCON
Access level: ADMIN or APPLIANCEADMIN
Port NFS
Port Set
Changes port settings.
Access right: SCON or PCON
Access level: ADMIN or APPLIANCEADMIN
Specifies how carriage returns and linefeeds are treated in incoming or outgoing
serial data.
Access right: SCON or PCON
Port Set In/Out
Access level: ADMIN or APPLIANCEADMIN
Terminates the current CCM session.
Access right: none needed
Access level: all
Quit
Resumes device connection after being in CLI mode.
Access right: none needed
Resume
Access level: all
Specifies the console port type, CLI access character; enables/disables device
connection from the console port; specifies a modem initialization string; specifies
port history mode operations and a port time-out value.
Access right: SCON
Server CLI
Access level: APPLIANCEADMIN
Updates the unit’s FLASH.
Access right: SCON
Access level: APPLIANCEADMIN
Server FLASH
Server Init
Reinitializes the CCM appliance.
Access right: SCON
Access level: APPLIANCEADMIN
Enables/disables a PPP server on the console port.
Access right: SCON
Server PPP
Access level: APPLIANCEADMIN
Specifies RADIUS server parameters.
Access right: SCON
Access level: APPLIANCEADMIN
Server RADIUS
Server Reboot
Reboots the unit.
Access right: SCON
Access level: APPLIANCEADMIN
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Table 4.4: CCM Appliance Command Summary (Continued)
Command
Description, Access Right and Access Level
Specifies the user authentication mode, enables/disables security lock-out and
connection methods.
Access right: SCON
Server Security
Access level: APPLIANCEADMIN
Changes the CCM appliance network configuration.
Access right: SCON
Server Set
Access level: APPLIANCEADMIN
Enables/disables session sharing on the appliance.
Access right: SCON
Access level: APPLIANCEADMIN
Server Share
Server SNMP
Enables/disables UDP port 161 SNMP processing.
Access right: SCON
Access level: APPLIANCEADMIN
Defines read, write and trap SNMP community strings.
Access right: SCON
Access level: APPLIANCEADMIN
Server SNMP
Community
Defines/deletes SNMP management entities.
Server SNMP Manager Access right: SCON
Access level: APPLIANCEADMIN
Enables/disables SNMP traps.
Access right: SCON
Server SNMP Trap
Access level: APPLIANCEADMIN
Defines/deletes destinations for enabled SNMP traps.
Access right: SCON
Access level: APPLIANCEADMIN
Server SNMP Trap
Destination
Enables/disables SSH session access to the CCM appliance and specifies the SSH
authentication method.
Access right: SCON
Server SSH
Access level: APPLIANCEADMIN
Displays NFS configuration information and mount status.
Access right: SMON
Access level: ADMIN or APPLIANCEADMIN
Show NFS
Show NTP
Show Port
Displays NTP configuration information.
Access right: SMON
Access level: ADMIN or APPLIANCEADMIN
Displays port configuration information and statistics.
Access right: SMON
Access level: ADMIN or APPLIANCEADMIN
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Table 4.4: CCM Appliance Command Summary (Continued)
Command
Description, Access Right and Access Level
Displays how carriage returns and linefeeds are treated.
Access right: SMON
Show Port In|Out
Access level: ADMIN or APPLIANCEADMIN
Displays CCM appliance configuration, statistics and session information.
Access right: SMON
Show Server
Access level: ADMIN or APPLIANCEADMIN
Displays information specified with the Server CLI command.
Access right: SMON
Access level: ADMIN or APPLIANCEADMIN
Show Server CLI
Show Server PPP
Show Server RADIUS
Show Server Security
Show Server SNMP
Show User
Displays PPP settings.
Access right: SMON
Access level: ADMIN or APPLIANCEADMIN
Displays RADIUS settings.
Access right: SMON
Access level: ADMIN or APPLIANCEADMIN
Displays authentication and lock-out settings.
Access right: SMON
Access level: ADMIN or APPLIANCEADMIN
Displays SNMP configuration information.
Access right: SMON
Access level: ADMIN or APPLIANCEADMIN
Displays user configuration and session information.
Access right: SMON
Access level: ADMIN or APPLIANCEADMIN
Changes SPC port settings.
SPC
Access right: SCON or PCON
Access level: ADMIN or APPLIANCEADMIN
Changes SPC socket settings or states.
Access right: SCON or PCON
SPC Socket
Access level: ADMIN or APPLIANCEADMIN
Adds a new user.
User Add
Access right: USER
Access level: ADMIN or APPLIANCEADMIN
Deletes a user.
User Delete
Access right: USER
Access level: ADMIN or APPLIANCEADMIN
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Table 4.4: CCM Appliance Command Summary (Continued)
Command
Description, Access Right and Access Level
Terminates a user’s session.
Access right: USER
Access level: ADMIN OR APPLIANCEADMIN (An ADMIN level user may issue this
command for users with any level other than APPLIANCEADMIN.)
User Logout
Changes a user’s configuration information.
Access right: USER
User Set
Access level: ADMIN or APPLIANCEADMIN
Unlocks a locked-out user.
Access right: USER
User Unlock
Access level: ADMIN or APPLIANCEADMIN (An ADMIN level user may issue this
command for users with any level other than APPLIANCEADMIN.)
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Connect Command
The Connect command establishes a connection from the console port of the CCM appliance to a
device attached to a serial port on that CCM appliance. To use this command, you must have
previously issued a Server CLI command with the Connect=On parameter. For more information,
Your ability to connect to another port is also affected by session sharing. For more information,
When the connect completes successfully, the message Connected to port x: will be displayed,
followed by the values for port_number,baud,bits_per_character,parity,stop_bits,flow_control.
Access right: port-specific
Access level: ADMIN, APPLIANCEADMIN or users with access to port
Syntax
CONNECT [<port>] [EXCLUSIVE]
Table 5.1: Connect Command Parameters
Parameter
Description
Port number or name.
If omitted, a menu will be displayed, listing all ports that are available for serial
connection (this excludes SPC ports, ports to which you are already connected and
ports you do not have permission to access). At the prompt, enter a port number or
name. You may also press Enter to cancel the command.
<port>
Requests exclusive access to the port. This will initially be accommodated only if the
port is not currently in use.
EXCLUSIVE
Example
The following command establishes a connection from the CCM appliance console port to port 6.
> connect 6
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Disconnect Command
The Disconnect command terminates a session with a serial device that was previously initiated
with a Connect command.
Access right: port-specific
Access level: ADMIN, APPLIANCEADMIN or others with access to port
Syntax
DISCONNECT
Help Command
The Help command displays information about CCM appliance commands. The display may span
Access right: none needed
Access level: none needed
Syntax
HELP [<command_name>]
Table 5.2: Help Command Parameter
Parameter
Description
Command name.
Default: Displays list of all commands
<command_name>
Examples
The following command displays information about the Show Server CLI command.
help sho ser cli
The following command displays a list of all commands.
help
The following command displays a list of all commands that begin with Server.
help server
NFS Command
The NFS command enables or disables use of the NFS feature on the CCM appliance, and specifies
the location of the NFS server, its mount point, the type of files that will be created and the protocol
Access right: SCON
Access level: APPLIANCEADMIN
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Syntax
NFS ENABLE [IP=<nfs_server>] [MOUNT=<mount>] [FTYPE=LINEAR|DAILY]
[PROTOCOL=TCP|UDP]
-or-
NFS DISABLE
Table 5.3: NFS Command Parameters
Parameter
Description
ENABLE
Enables NFS on the appliance.
IP address of the NFS server, in IP dot notation. The NFS server must support NFSv3
(RFC1813). This parameter is required if NFS is being enabled for the first time.
IP=<nfs_server>
Mount point (subdirectory location) on the NFS server. This parameter is required if
NFS is being enabled for the first time. The NFS server must be configured to allow
the CCM appliance to access this file system location.
MOUNT=<mount>
Linear indicates a file will be opened on the NFS server for writing at the end (appended).
Daily indicates a new file will be created on the NFS server every midnight.
FTYPE=LINEAR|DAILY For either file type, if the file being opened does not already exist, it will be created. If
the file already exists, it will be opened for writing at the end (appended).
Default = Linear
Specifies the network protocol to be used between the CCM appliance and the
PROTOCOL=TCP|UDP NFS server.
Default = TCP
DISABLE
Disables NFS on the appliance.
Examples
The following command enables the use of the NFS on the CCM appliance. The NFS server is
located at IP address 192.168.52.50, and files will be created under the subdirectory c/ccm_history
every midnight.
nfs enable ip=192.168.52.50 mount=c/ccm_history ftype=daily
The following command disables using the NFS feature on the CCM appliance. If NFS is later
enabled again without additional parameters, the previously configured values will be used.
nfs disable
NTP Command
The NTP command enables or disables use of the Network Time Protocol on the CCM appliance,
and specifies the location of the NTP server that will supply the time to the CCM appliance. For
When you enable NTP, you are prompted to confirm or cancel the operation.
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Access right: SCON
Access level: APPLIANCEADMIN
Syntax
NTP ENABLE [IP=<prim_add>[,<sec_addr>]] [UPDATE=<hours>]
-or-
NTP DISABLE
Table 5.4: NTP Command Parameters
Parameter
Description
ENABLE
Enables NTP on the appliance.
IP address of the first NTP server to contact to obtain the time and optionally, the IP
address of the second NTP server to contact if a valid time is not received from the first
server. At least a primary address is required if NTP is being enabled for the first time.
IP=<prim_add>
,<sec_addr>
Interval for sending a time request to the NTP server and then updating the clock.
Valid values are 0-99 hours. A zero value indicates that the time should be requested
and the clock updated when the CCM appliance reboots.
Regardless of this parameter’s value, the clock is updated immediately when the
NTP Enable command is issued.
UPDATE=<hours>
Default = 0 (update immediately and then only upon reboot)
DISABLE
Disables NTP on the appliance.
Example
The following command enables use of NTP on the CCM appliance. The time requests will first be
made to the NTP server at IP address 192.168.50.200. If a valid time is not acquired from that
server, the secondary NTP server at 192.168.50.220 will be contacted. The time will be updated
immediately and then every two hours.
ntp enable ip=192.168.50.200,192.168.50.220 upd=2
Port Commands
The Port command has several forms, as listed in Table 5.5.
Table 5.5: Port Command Summary
Command
Description
Port Alert Add
Port Alert Copy
Port Alert Delete
Port Break
Adds a port alert string to a specified port.
Copies port alert strings from one port to another port.
Deletes one or more port alert strings from a specified port.
Sends a serial break signal to the attached device.
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Table 5.5: Port Command Summary (Continued)
Command
Port History
Port Logout
Port NFS
Description
Accesses a port’s history mode.
Terminates the CCM session on a specified port.
Enables or disables using the NFS feature on a port.
Changes CCM serial port settings for one or all ports.
Port Set
Specifies how carriage returns and linefeeds are treated in incoming or outgoing
serial data.
Port Set In/Out
Port Alert Add command
The Port Alert Add command adds a port alert string to a specified port. Each port may have up to
ten port alert strings. Duplicate strings are not allowed on the same port. To generate a trap, the
Server SNMP Trap command must be issued to enable the PortAlert trap. For more information,
Access right: SCON or PCON
Access level: ADMIN or APPLIANCEADMIN
Syntax
PORT <port> ALERT ADD “<string>”
Table 5.6: Port Alert Add Command Parameters
Parameter
Description
<port>
Port number or name.
3-32 character string. If the string contains embedded spaces, it must be enclosed
in quotes.
<string>
Port Alert Copy command
The Port Alert Copy command copies the alert strings from one port (from_port) to another
(to_port). Any alert strings that were previously defined on the to_port will be deleted. When you
enter this command, you are prompted to confirm or cancel the copy operation.
Access right: SCON or PCON
Access level: ADMIN or APPLIANCEADMIN
Syntax
PORT <to_port> ALERT COPY <from_port>
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Table 5.7: Port Alert Copy Command Parameters
Parameter
<to_port>
Description
Port number or name where alert strings will be copied.
Port number or name from which alert strings will be copied.
<from_port>
Example
The following command copies the alert strings defined on port 1 to port 17, replacing any
previously defined alert strings on port 17.
port 17 alert copy 1
Port Alert Delete command
The Port Alert Delete command deletes one or more alert strings from a port. When you issue this
command, a numbered list of defined alert strings is displayed, from which you choose those to be
deleted. You may enter one or more numbers separated by commas, a range of numbers separated
by a hyphen or type ALL to specify all strings. Pressing Enter cancels the command.
Access right: SCON or PCON
Access level: ADMIN or APPLIANCEADMIN
Syntax
PORT <port> ALERT DELETE
Table 5.8: Port Alert Delete Command Parameter
Parameter
Description
<port>
Port number or name.
Example
The following command deletes defined alert strings from port 26.
> PORT 26 ALERT DELETE
Alert-strings assigned to port 26:
1) The first alert string
2) The second alert string
3) The third alert string
4) The fourth alert string
Select Alert-string(s) to delete>
The alert string numbers specified at the prompt will be deleted.
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Port Break command
The Port Break command sends a serial break signal to the device to which you are attached.
Access right: BREAK
Access level: ADMIN or APPLIANCEADMIN
Syntax
PORT BREAK
Port History command
The Port History command accesses a serial port’s history mode while you are attached to the port.
When you are in history mode, the PORT HISTORY> prompt appears, and you may search the
port’s history buffer for specified strings.
Access right: none needed
Access level: all
Syntax
PORT HISTORY
Examples
The following command accesses the serial port’s history mode.
> port history
In history mode, the following command searches the history buffer in the downward direction for
the string “connected to,” ignoring case.
PORT HISTORY > s -d -i “connected to”
Port Logout command
The Port Logout command terminates the CCM appliance session on a specified port. If more than
one session is active on the port, all sessions are logged out.
Access right: USER
Access level: ADMIN or APPLIANCEADMIN
Syntax
PORT <port> LOGOUT
Table 5.9: Port Logout Command Parameter
Parameter
Description
<port>
Port number or name.
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Port NFS command
The Port NFS command enables or disables using the NFS feature on a port, and specifies NFS
NOTE: If you are enabling NFS on a port, an NFS Enable command must have successfully completed before
the Port NFS command will be accepted.
Access right: SCON or PCON
Access level: ADMIN or APPLIANCEADMIN
Syntax
PORT <port>|ALL NFS ENABLE [FILE=<file>] [SIZE=<bytes>] [TIME=<sec>]
-or-
PORT <port>|ALL NFS DISABLE
Table 5.10: Port NFS Command Parameters
Parameter
ENABLE
port
Description
Enables NFS on the specified port.
Port name or number.
ALL
Indicates that the following parameters should be applied to all ports.
Filename specification, up to 32 characters. This must result in a unique filename for
the port (and a unique daily port file if the file type is daily). Substitution strings may
FILE=<file>
Default = ““ (P%#.hst if file type is linear, P%#_%F.hst if file type is daily)
Number of bytes that will be buffered on the CCM appliance before being written to
the NFS server file. This threshold is used with the Time value to determine when
accumulated data will be written. Valid values are 0-3584 bytes.
Default = 0 bytes
SIZE=<bytes>
TIME=<sec>
Maximum number of seconds that will be allowed to elapse before buffered data will
be written to the NFS server file. This threshold is used with the Size value to
determine when accumulated data will be written. Valid values are 0-65536 seconds.
Default = 1 second
DISABLE
Disables NFS on the specified port.
Examples
The following command enables NFS on port 3, using the default filename specification, and
setting a size threshold of 20 bytes and a time threshold of zero. With this configuration, data will
be buffered according to the non-zero threshold value, 20 bytes, then it will be written to the NFS
history file. The history file will be named P03.hst if the file type is linear, or P03_<4-digit year>-
<2-digit_month>-<2-digit_day> if the file type is daily.
port 3 nfs ena size=20 time=0 file=
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The following command enables NFS on port 7, using a substitution string within the filename
specification, and setting zero thresholds for both size and time. (This configuration will not be
acceptable if the file type is daily, because the file specification does not include a date substitution
string that would make each daily file uniquely named.) Assuming the file type is linear, data will
be written to the NFS server file named ccm_1_P07 as soon as it is available, because both
thresholds are zero.
port 7 nfs ena size=0 time=0 file=ccm_1_%#
Port Set command
The Port Set command changes serial port settings in the CCM configuration database. At least one
keyword parameter and value must be specified. Some changes become effective upon the next
connection to the port.
Access right: SCON or PCON
Access level: ADMIN or APPLIANCEADMIN
Syntax
PORT [<port>|ALL] SET
[TD=<device>] [NAME=<name>] [BAUD=<baud>] [SIZE=<size>] [PARITY=<parity>]
[STOP=<stopbits>] [FLOW=<signal>] [TIMEOUT=<time-out>] [SOCKET=<socket>]
[CHAR=^<cli_char>] [TOGGLE=NONE|DTR] [POWER=<signal>] [GROUP=<group>]
Table 5.11: Port Set Command Parameters
Parameter
Description
A port number, port name or CON.
Default = port to which you are attached
<port>
Indicates that the port settings that follow should be applied to all ports except the
console port.
ALL
Target device type. Valid values are Console and SPC. If SPC is specified, only the
Name and Group parameters may be specified with this command. This parameter
is not valid for the console port.
TD=<device>
Default = Console
Port name, up to 32 characters. The name cannot be Names, All, Set or Alert (in any
case or any shortened form) or CON. The name must be unique; two ports cannot
have the same name. Port names are case sensitive. The name cannot begin with a
number or a space, nor can it contain a double quote (“) or comma (,). If the name
contains spaces, enclose the name in double quotes. To return a port name to its
default value, specify Name=“”. This parameter is not valid for the console port.
Default = last 3 octets of MAC address, followed by P and the port number
NAME=<name>
BAUD=<baud>
Baud rate. Valid values are: 50, 75, 110, 134, 150, 200. 300, 600, 1200, 2400, 4800,
7200, 9600, 14400, 19200, 28800, 38400, 57600 and 115200.
Default: = 9600
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Table 5.11: Port Set Command Parameters (Continued)
Parameter
Description
Number of data bits per character. Valid values are 7 and 8.
Default = 8
SIZE=<size>
Parity. Valid values are:
None
No parity.
Even
Odd
Mark
Space
Default = None
Even parity.
Odd parity.
Mark parity.
Space parity.
PARITY=<parity>
STOP=<stopbits>
Number of stop bits per character. Valid values are 1 and 2.
Default = 1
Flow control signal. For hardware flow control, be sure the control signals are
correctly wired, or data loss may occur. The flow control signal cannot also be used
for power status monitoring. Valid values are:
XONXOF
RTSCTS
DTRDCD
None
Software XON/XOFF flow control.
Hardware RTS/CTS flow control.
Hardware DTR/DCD flow control.
No flow control.
FLOW=<signal>
Default = None
Number of time-out minutes in the range 0-90. If no data is received or transmitted
during a Telnet session for the specified period, the session will time-out. A zero
value indicates no time-out. The new value does not affect an active session; it takes
effect in subsequent sessions. This value overrides the time-out value set with a
Server CLI command.
TIMEOUT=<time-out>
Default = use value set with Server CLI command
TCP port that must be entered on the Telnet client to connect to this serial port. The
new value becomes effective in subsequent sessions.
When SSH is enabled, the CCM appliance automatically adds 100 to the specified value.
When All is specified, port 1 will be assigned the specified socket value plus 1, port 2
will be assigned the specified value plus 2, and so on. When All is specified and SSH
is enabled, port 1 will be assigned the specified socket value plus 101, port 2 will be
assigned the specified value plus 102, and so on.
SOCKET=<socket>
When both plain text Telnet and SSH connections are enabled, the +100 value will
not appear in displays.
This parameter is not valid for the console port.
Default = 3000 plus the port number, 3100 plus the port number if SSH is enabled;
see above for action taken if All is specified
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Table 5.11: Port Set Command Parameters (Continued)
Parameter
Description
CLI access character in the range A to _ (underscore) or None. (The allowable ASCII
range is 0x41-0x5F and 0x61-0x7A.) The CLI access character, when pressed
simultaneously with the Ctrl key during a session with an attached serial device, will
suspend the session with the device and place you in CLI command mode. If None is
specified, the value specified in the Char parameter of the Server CLI command will
be used.
CHAR=^<cli_char>
Default = None
When set to DTR, the CCM appliance will toggle the port’s DTR-out signal off for 1/2
second each time a connection is made to the port. This toggle is required to awaken
the console port of some devices. This parameter is not valid for the console port.
Default = None
TOGGLE=NONE|DTR
Control signal to monitor and the state that indicates the target device has power on.
The entire value must be specified; abbreviations are not allowed. The power status
monitoring signal cannot also be used for flow control. This parameter is not valid for
the console port.
Valid values are:
None
HICTS
LOCTS
HIDCD
LODCD
HIDSR
Disables power status monitoring.
CTS high indicates power on.
CTS low indicates power on.
DCD high indicates power on.
DCD low indicates power on.
DSR high indicates power on.
DSR low indicates power on.
POWER=<signal>
LODSR
Default = None
Group name, up to 8 characters. Group names are case sensitive. If the name
contains spaces, enclose the name in double quotes.
A port may belong to only one group (multiple ports may belong to the same group).
If the port was previously assigned to a group and a Port Set command is issued with
a different group specification, the most recent group name is assigned.
This parameter is not valid for the console port.
GROUP=<group>
Example
The following command sets a baud rate of 57600 and enables XON/XOFF flow control on port 2.
> port 2 set baud=57600 flow=xonxof
Port Set In/Out command
The Port Set In/Out command specifies how carriage returns (CR) and linefeeds (LF) are treated in
incoming or outgoing serial data on one or all ports.
Access right: SCON or PCON
Access level: ADMIN or APPLIANCEADMIN
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Syntax
PORT [<port>|ALL] SET IN|OUT [CR=<cr>] [LF=<lf>|CRLF=CR]
Table 5.12: Port Set In/Out Command Parameters
Parameter
Description
Port number or name.
Default = port to which you are attached
<port>
Indicates that the port settings that follow should be applied to all ports except the
console port.
ALL
Either IN to specify translation for incoming data or OUT to specify translation for
outgoing data.
IN|OUT
Translation to be made for carriage returns. Valid values are:
CR=CR
CR=LF
CR=STRIP
CR=CRLF
Carriage return is treated as a carriage return.
Carriage return is treated as a linefeed.
Carriage return is stripped.
CR=<cr>
Carriage return is treated as a carriage return and linefeed.
Default = CR=CR
Translation to be made for linefeeds. Valid values are:
LF=LF
Linefeed is treated as a linefeed.
LF=CR
LF=STRIP
CRLF=CR
Linefeed is treated as a carriage return.
Linefeed is stripped.
Linefeed is stripped only if it is preceded by a carriage return.
This LF setting cannot be specified with any other LF setting.
LF=<lf>|CRLF=CR
Default = LF=LF
Quit Command
The Quit command terminates the current CCM appliance session and terminates your Telnet
connection to the unit.
Access right: none needed
Access level: all
Syntax
QUIT
Resume Command
The Resume command exits the CLI and resumes your connection to the attached serial device.
The history buffer contains any data received while you were in CLI mode.
Access right: none needed
Access level: all
Syntax
RESUME
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Server Commands
The Server command has several forms, as listed in Table 5.13.
Table 5.13: Server Command Summary
Command
Description
Specifies the console port type, CLI access character, modem initialization
string, port history mode operations and port time-out value. It also enables/
disables device connection from the console port.
Server CLI
Server FLASH
Server Init
Updates the unit’s FLASH.
Reinitializes the CCM appliance.
Enables/disables PPP connections to the console port.
Specifies RADIUS server parameters.
Reboots the unit.
Server PPP
Server RADIUS
Server Reboot
Specifies user authentication method, enables/disables security lock-out
and enables/disables connection methods.
Server Security
Server Set
Changes the CCM appliance network configuration.
Specifies session sharing settings.
Server Share
Server SNMP
Enables/disables UDP port 161 SNMP processing.
Defines read, write and trap SNMP community strings.
Defines/deletes SNMP management entities.
Enables/disables SNMP traps.
Server SNMP Community
Server SNMP Manager
Server SNMP Trap
Server SNMP Trap Destination Defines/deletes destinations for enabled SNMP traps.
Enables/disables SSH session access to the CCM appliance and specifies
the SSH authentication method.
Server SSH
Server CLI command
The Server CLI command:
•
•
•
•
•
•
Specifies the console port type
Specifies the CLI access character
Enables or disables device connection from the console port
Specifies a modem initialization string
Specifies port history mode operations
Specifies a port time-out value
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At least one parameter must be specified.
Access right: SCON
Access level: APPLIANCEADMIN
Syntax
SERVER CLI [TYPE=<type>] [CHAR=^<char>] [CONNECT=ON|OFF]
[HISTORY=HOLD|AUTO,CLEAR|KEEP] [MODEMINIT=“<string>”]
[TIMEOUT=<time-out>]
Table 5.14: Server CLI Command Parameters
Parameter
Description
Terminal type to be used on the console port. The entire name of the type must
be specified; abbreviations are not permitted. Valid types are: ASCII, VT52,
VT100, VT102, VT220 and VT320.
TYPE=<type>
Default: ASCII
CLI access character in the range A through _ (underscore). (The allowable
ASCII range is 0x41-0x5F and 0x61-0x7A.) The CLI access character, when
pressed simultaneously with the Ctrl key during a session with an attached
serial device, will suspend the session with the device and place you in CLI
command mode. This value will be used if a port’s Port Set command contains a
Char=None parameter.
CHAR=^<char>
Default = ^d
Enables or disables the ability to use the Connect command from the console
port. When enabled, a console port user may use the Connect command to
establish a connection to the serial device attached to another CCM appliance
serial port. When disabled, you cannot use the Connect command from the
console port.
CONNECT=ON|OFF
Default = ON
Port history file processing options during connection (Hold or Auto) and when a
session ends (Clear or Keep):
Hold
Upon connection you are informed of how much data is in the history
buffer, but the data is not displayed.
HISTORY=HOLD|AUTO Auto
,CLEAR|KEEP
Clear
Upon connection you are informed of how much data is in the history
buffer, and it is then displayed.
The history buffer’s content is cleared when a session ends.
The history buffer’s content is retained when a session ends.
Keep
You cannot specify both Clear and Keep or both Hold and Auto.
Default = HOLD,CLEAR
Modem initialization string, enclosed in quotation marks. Must contain at least
MODEMINIT=“<string>” ATV1 and S0=1.
Default = “” (no modem is attached to the console port)
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Table 5.14: Server CLI Command Parameters (Continued)
Parameter
Description
Number of time-out minutes in the range 0-90. If no data is received or
transmitted during a Telnet session for the specified period, the session will time-
out. A zero value indicates no time-out. This value is used for any CCM port that
does not have a time-out value set with the Port Set command, during a Telnet
session to port 23 or an SSH session to port 22.
TIMEOUT=<time-out>
Default = 15 minutes
Server FLASH command
The Server FLASH command updates the CCM appliance program images in FLASH memory.
You may wish to use this command to update the program with new features or to install a later
release of the program.
There are two program images that you may update in the CCM appliance FLASH. The boot image
file (ccm50bt.img) contains the CCM appliance startup and self-test logic. The application image
(ccm50app.img) contains the program that provides CCM appliance functionality.
You will need a TFTP server. Download the latest FLASH image from the Avocent web site
(www.avocent.com), and save the image file to the appropriate directory on the TFTP server.
NOTE: Powering down a system in the middle of a boot FLASH update may render the unit inoperable. To
update the bootstrap, it is recommended that the unit be placed on a UPS under controlled conditions to avoid
interruption of the boot FLASH update process.
Access right: SCON
Access level: APPLIANCEADMIN
Syntax
SERVER FLASH BOOT|APP HOSTIP=<tftp_add> IMAGE=<host_file>
Table 5.15: Server FLASH Command Parameters
Parameter
Description
Indicates either the boot image should be updated or the application image should
be updated.
BOOT|APP
HOSTIP=<tftp_add>
IMAGE=<host_file>
IP address of TFTP server host.
Name of file on TFTP server host containing the image file.
Example
The following command updates the boot image program using the image filename
c:\winnt\system32\drivers\ccm50bt.img, which is located on the TFTP server host located at
192.168.1.16.
> ser fla app hostip=192.168.1.16
c:\winnt\system32\drivers\ima=ccm50bt.img
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Server Init command
The Server Init command reinitializes the CCM appliance configuration database, that is, restores it
to default values. You may choose to retain only the network address information.
When you enter this command, you are prompted to confirm or cancel the reinitialization.
more information.
Access right: SCON
Access level: APPLIANCEADMIN
Syntax
SERVER INIT CONFIG|ALL
Table 5.16: Server Init Command Parameter
Parameter
CONFIG
ALL
Description
Reinitializes the appliance but retains the IP address, subnet mask and gateway.
Reinitializes the appliance, including the network address information.
Server PPP command
The Server PPP command enables or disables the PPP server on the console port. For more
Once the PPP server has been configured with this command by specifying the required addresses
and masks, those values remain in the database. Later, if you disable the PPP server and wish to
reenable it with the same addresses, you don’t need to specify the address values again.
When you enter this command, you are prompted to confirm or cancel the specified changes.
Access right: SCON
Access level: APPLIANCEADMIN
Syntax
SERVER PPP DISABLE|ENABLE
[LOCALIP=<local_ip>] [REMOTEIP=<rem_ip>] [MASK=<subnet>]
Table 5.17: Server PPP Command Parameters
Parameter
Description
DISABLE|ENABLE
Disables or enables the PPP server.
IP address to be used to connect the CCM appliance over the PPP connection. Must
be on same subnet as REMOTEIP address.
LOCALIP=<local_ip>
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Table 5.17: Server PPP Command Parameters (Continued)
Parameter
Description
IP address to assign to the PPP client end of the PPP connection. Must be on same
subnet as LOCALIP address.
REMOTEIP=<rem_ip>
MASK=<subnet>
Subnet mask for the PPP dial-in client.
Examples
The following command enables the PPP server with a local IP address of 192.168.0.1, a remote IP
address of 192.168.0.2 and a subnet mask of 255.255.255.0.
> ser ppp ena loc=192.168.0.1 rem=192.168.0.2 mas=255.255.255.0
The following command enables the PPP server with previously configured IP and subnet mask
values. This form of the command would not be valid unless the IP and subnet mask values had
been previously configured.
> server ppp enable
Server RADIUS command
The Server RADIUS command defines or deletes RADIUS parameters for the CCM RADIUS
When you enter this command, you are prompted to confirm or cancel the specified changes.
NOTE: The IP, Secret and User-Rights parameters are required only when you are first defining RADIUS server
values. If you later wish to change other parameters with a subsequent Server RADIUS command, the current
IP, Secret, and User-Rights values will be used, unless you change them also.
Access right: SCON
Access level: APPLIANCEADMIN
Syntax
SERVER RADIUS PRIMARY|SECONDARY
IP=<radius_ip> SECRET=<secret> USER-RIGHTS=<attr>
[AUTHPORT=<udp>] [TIMEOUT=<time-out>] [RETRIES=<retry>]
- or -
SERVER RADIUS PRIMARY|SECONDARY DELETE
Table 5.18: Server RADIUS Command Parameters
Parameter
Description
PRIMARY|
SECONDARY
Indicates either the primary RADIUS server or the secondary RADIUS server is
being defined or deleted.
IP=<radius_ip>
IP address of the RADIUS authentication server.
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Table 5.18: Server RADIUS Command Parameters (Continued)
Parameter
Description
8-24 character text string for shared secret with the RADIUS server. Enclose the
string in quotes if it contains spaces.
SECRET=<secret>
USER-RIGHTS=<attr> Attribute number defined on the RADIUS server, in the range 1-255.
UDP port for RADIUS authentication server, in the range 1-65535. This value is
AUTHPORT=<udp>
usually 1645, but may be 1812.
Default = 1645
Number of seconds to wait for a response from the RADIUS server, in the range 1-60.
Default = 5
TIMEOUT=<time-out>
RETRIES = <retry>
Number of attempts to make to authenticate a user after a time-out, in the range 1-10.
Default = 3
Deletes a primary or secondary RADIUS server definition. If a primary server is
deleted, and a secondary server was configured, that secondary server becomes the
new primary server.
DELETE
Examples
The following command specifies primary RADIUS server information; default values will be used
for the UDP port, time-out and retries values.
> ser radius primary ip=192.168.0.200 secret=ThePrimaryRadSecret user-
rights=86
The following command deletes the primary RADIUS server definition.
> ser radius primary del
Server Reboot command
The Server Reboot command reboots the CCM appliance. During a reboot, any active Telnet
sessions, including your own, are terminated, and all users are informed accordingly. Any
configuration changes that require a reboot will become effective when the reboot completes.
When you enter this command, you are prompted to confirm or cancel the reboot.
You may also reboot the appliance by pressing the RESET button on the front panel. See Rebooting
on page 10 for more information.
Access right: SCON
Access level: APPLIANCEADMIN
Syntax
SERVER REBOOT
Server Security command
The Server Security command specifies the authentication method, enables/disables access
methods and enables/disables security lock-out. For more information, see Using Authentication
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When you enter this command, you are prompted to confirm or cancel the specified information.
Access right: SCON
Access level: APPLIANCEADMIN
Syntax
SERVER SECURITY [AUTHENTICATION=<auth>] [ENCRYPT=<conns>]
[LOCKOUT=<hours>]
Table 5.19: Server Security Command Parameters
Parameter
Description
Authentication method. You may specify multiple values (other than None),
separated by commas. Valid values are:
LOCAL
RADIUS
NONE
Use the local CCM user database to authenticate users.
Use the previously defined RADIUS server(s) to authenticate users.
Do not authenticate users. This method cannot be used when SSH
access is enabled, and it cannot be combined with other
authentication methods.
AUTHENTICATION=
<auth>
Default = LOCAL
Enables/disables plain text Telnet or SSH connections. You may enable both by
specifying both values, separated by a comma. Valid values are:
ENCRYPT=<conns>
SSH
Enables SSH connections.
None
Enables plain text Telnet connections.
Default = None
Enables or disables security lock-out. To enable, specify the number of hours in the
lock-out period, in the range 1-999. To disable, specify a zero value.
Default = 0 (disabled)
LOCKOUT=<hours>
Server Set command
The Server Set command changes CCM appliance address settings. You may specify one, two or
all three parameters. A reboot is required if you change the IP address.
Access right: SCON
Access level: APPLIANCEADMIN
Syntax
SERVER SET [IP=<ip_address>] [MASK=<subnet>] [GATEWAY=<gtwy>]
Table 5.20: Server Set Command Parameters
Parameter
Description
IP=<ip_address>
IP address.
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Table 5.20: Server Set Command Parameters
Parameter
Description
MASK=<subnet>
GATEWAY=<gtwy>
Subnet mask for the subnet on which the CCM appliance resides.
IP address of default gateway for routing IP packets.
Server Share command
The Server Share command configures the share mode. For more information, see Session sharing
Access right: SCON
Access level: APPLIANCEADMIN
Syntax
SERVER SHARE [DISABLE|AUTO|QUERY]
Table 5.21: Server Share Command Parameter
Parameter
DISABLE
AUTO
Description
Disables session sharing. Only one connection per port will be allowed.
Enables automatic session sharing (subject to preemption based on access level).
Enables session sharing when permission is obtained from the session originator
(subject to preemption based on access level). This is the default value.
QUERY
Server SNMP command
The Server SNMP command enables or disables SNMP UDP port 161 SNMP processing. When
you disable SNMP processing, you may still enable and disable traps with the Server SNMP
Trap command.
Access right: SCON
Access level: APPLIANCEADMIN
Syntax
SERVER SNMP ENABLE|DISABLE
Table 5.22: Server SNMP Command Parameter
Parameter
Description
Enables or disables SNMP processing.
Default = Enabled
ENABLE|DISABLE
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Server SNMP Community command
The Server SNMP Community command defines read, write and trap SNMP community strings.
Community names are case sensitive.
NOTE: The default community names are “public”; if you enable SNMP, you are encouraged to change the
community values to prevent access to the MIB.
Access right: SCON
Access level: APPLIANCEADMIN
Syntax
SERVER SNMP COMMUNITY [READCOMM=<name>] [WRITECOMM=<name>]
[TRAPCOMM=<name>]
Table 5.23: Server SNMP Community Command Parameters
Parameter
Description
1-64 alphanumeric character read community name.
Default = public
READCOMM=<name>
1-64 alphanumeric character write community name.
Default = public
WRITECOMM=<name>
1-64 alphanumeric character trap community name. If you specify this parameter,
TRAPCOMM=<name> the name must be different from the read and write community names.
Default = public
Server SNMP Manager command
The Server SNMP Manager command defines or deletes SNMP management entities. You may
define up to four management entities. If you delete all SNMP managers (or never add any), the
CCM appliance may be accessed using SNMP from any IP address.
Access right: SCON
Access level: APPLIANCEADMIN
Syntax
SERVER SNMP MANAGER ADD|DELETE <ip_address>
Table 5.24: Server SNMP Manager Command Parameters
Parameter
Description
ADD|DELETE
<ip_address>
Adds or deletes the specified SNMP management entity.
IP address of SNMP management entity.
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Example
The following command adds an SNMP management entity with the IP address of 192.168.0.1.
server snmp manager add 192.168.0.1
Server SNMP Trap command
The Server SNMP Trap command enables or disables SNMP traps. When you issue this command
with the Enable parameter, the CCM appliance displays a numbered list of all currently disabled
traps. When you issue this command with the Disable parameter, a numbered list of all currently
enabled traps is displayed.
You may indicate the traps to be enabled/disabled by entering a single number, several numbers
separated by commas, a range of numbers separated by a dash or a combinations of numbers
separated by commas and dashes. You may also type ALL to select all traps in the list or press
Enter, which cancels the operation.
If you specify ALL on the command line, the numbered list is not displayed.
If you enable a trap but there is no trap destination configured for it, a warning will be issued. In
this case, issue a Server SNMP Trap Destination command.
NOTE: By default, all traps are disabled. The PortAlert trap must be enabled for port alert processing to be performed.
Access right: SCON
Access level: APPLIANCEADMIN
Syntax
SERVER SNMP TRAP [ENABLE|DISABLE] [ALL]
Table 5.25: Server SNMP Trap Command Parameter
Parameter
Description
Enable generates a numbered list of currently disabled traps from which you choose
those to enable. Disable generates a numbered list of currently enabled traps from
which you choose those to disable.
ENABLE|DISABLE
Example
The following command enables the linkUp, UserDeleted and UserLogin SNMP traps.
server snmp trap enable
Traps now disabled:
1) linkUp
4) UserLogin
2) UserAdded
3) UserDeleted
5) ImageUpgradeStarted
Select trap(s) to enable>1,3-4
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Server SNMP Trap Destination command
The Server SNMP Trap Destination command defines or deletes destinations for enabled SNMP
traps. Once you define destinations for enabled SNMP traps, when a trap occurs, the CCM
appliance will generate SNMP trap messages to each defined SNMP trap destination. You may
define up to four trap destinations, using separate commands.
Access right: SCON
Access level: APPLIANCEADMIN
Syntax
SERVER SNMP TRAP DESTINATION ADD|DELETE <ip_address>
Table 5.26: Server SNMP Trap Destination Command Parameters
Parameter
Description
ADD|DELETE
<ip_address>
Defines or deletes the specified destination.
IP address of trap destination.
Server SSH command
The Server SSH command enables or disables SSH session access to the CCM appliance and
specifies the SSH authentication method. When you enable SSH, all CCM sessions will be
terminated if a CCM SSH server key must be generated. You must also have previously specified
an authentication method other than None with the Server Security command.
If you enable plain text Telnet connections with a Server Security command, enabling SSH session
access with the Server SSH command will add that as a valid connection method (both plain text
and SSH connections will be allowed.)
Access right: SCON
Access level: APPLIANCEADMIN
Syntax
SERVER SSH ENABLE|DISABLE [AUTH=<auth>]
Table 5.27: Server SSH Command Parameters
Parameter
Description
ENABLE|DISABLE
Enables or disables SSH session access to the CCM appliance.
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Table 5.27: Server SSH Command Parameters (Continued)
Parameter
Description
SSH authentication methods. You must enter the entire value; abbreviations are not
permitted. Valid values are:
PW
Password authentication.
KEY
Key authentication.
AUTH=<auth>
PW|KEY
KEY|PW
PW&KEY
KEY&PW
Default = PW
Password or key authentication.
Key or password authentication.
Password and key authentication.
Key and password authentication.
Show Commands
Table 5.28: Show Command Summary
Command
Description
Show NFS
Displays NFS mount status and configured values.
Displays configured NTP values.
Show NTP
Show Port
Displays port information.
Show Port In/Out
Show Server
Displays how carriage returns and linefeeds are treated.
Displays CCM configuration information and statistics.
Displays CCM CLI settings.
Show Server CLI
Show Server PPP
Show Server RADIUS
Show Server Security
Show Server SNMP
Show User
Displays CCM PPP settings.
Displays CCM RADIUS settings.
Displays CCM authentication, connection and security lock-out settings.
Displays SNMP configuration information.
Displays user configuration and session information.
more information.
Show NFS command
The Show NFS command displays NFS configuration information and the current mount status. If
a mount error occurred, the display also includes the error message returned by the NFS server.
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If NFS has never been enabled on the appliance, the default values will be displayed. If NFS was
previously enabled and successfully configured, then later disabled, the display will retain the
configured address, mount point and file type values.
Access right: SMON
Access level: ADMIN or APPLIANCEADMIN
Syntax
SHOW NFS
Show NTP command
The Show NTP command displays NTP configuration information.
If NTP has never been enabled on the appliance, the default values will be displayed. If NTP was
previously enabled and successfully configured, then later disabled, the display will retain the
configured address and update values, and the status will remain Success.
If a second IP address was not configured, None will be indicated for that value. If a request for the
time from the first server is successful, the second server’s status will indicate Not attempted.
Access right: SMON
Access level: ADMIN or APPLIANCEADMIN
Syntax
SHOW NTP
Show Port command
The Show Port command displays configuration and status information about one or all ports.
Access right: SMON
Access level: ADMIN or APPLIANCEADMIN
Syntax
SHOW PORT [<port>] [ALL|NAMES|GROUPS|ALERT]
Table 5.29: Show Port Command Parameter
Parameter
Description
A port number, port name or CON. If the port name contains spaces, it must be
enclosed in double quotes.
<port>
Default = your port
ALL
Displays information about all ports.
NAMES
GROUPS
ALERT
Displays a list of port numbers and associated names.
Displays a list of port numbers and the group name assigned to each port (if any).
Displays a port’s alert strings.
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The display for the console port will not include values for the socket, power, TD, toggle, name or
group fields.
Table 5.30 lists the display fields for a Show Port command that specifies a single port configured
as TD=console. A Show Port All command displays the items listed in the first six rows of the table
(Port through Power fields).
Table 5.30: Show Port Command Display Fields for TD=Console
Field
Content
Port
Port number.
Comma-separated string of port values: baud rate, number of bits, parity, stop bits,
flow control, socket number, time-out value and CLI access character (from Port Set
command). The CLI character is preceded by POR CLI= if it was defined with a Port
Set command or by SER CLI= if it was defined with a Server CLI command.
Serial Port Settings
TX Bytes
RX Bytes
Errors
Number of bytes transmitted.
Number of bytes received.
Number of TX/RX parity and framing errors.
Toggle value (from Port Set command).
Toggle
Device power status, if monitoring is enabled. ON indicates the device is on, OFF
indicates the device is off.
Power
Signal and state being monitored for device power status (from Port Set command).
If monitoring is disabled, this field indicates None.
Power Signal
Port name assigned with the Port Set command or the default name (last three
octets of MAC address plus the port number).
Port name
Group
Group names.
ENABLE indicates NFS is enabled, DISABLE indicates NFS is disabled (from Port
NFS command).
Port NFS
File
NFS filename (from Port NFS command).
NFS size threshold (from Port NFS command).
NFS time threshold (from Port NFS command).
Size threshold
Time threshold
more information.
Port NFS Status
Current file
User *
Current NFS filename.
Username (from User Add command).
Level *
User’s access level (from User Add and User Set Access commands).
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Table 5.30: Show Port Command Display Fields for TD=Console (Continued)
Field
Content
Access *
User’s access rights (from User Add and User Set Access commands).
Indicates if a user may connect to the port BY GROUP or BY PORT.
If there is any group defined for any ports (which can be determined with a Show
Port Groups command), each user may connect BY GROUP, unless a user’s access
rights include PALL, in which case, a user may connect BY PORT.
Port Access *
If a user is assigned an empty group (with no ports in it) or no groups at all, that user
may lose access to any port once there is a group defined for any port.
Indicates if the port is LOCKED or UNLOCKED. If security lock-out is disabled, N/A
Locked *
Last Login *
Duration *
System up time value when the user logged in.
Duration of user’s session.
* Displayed only when the command specifies a single port that has a current connection.
Table 5.31 lists the display fields for a Show Port command (that specifies a single port or All) for
ports that were configured as TD=SPC.
Table 5.31: Show Port Command Display Fields for TD=SPC
Parameter
Description
ONLINE indicates the SPC device is powered up, OFFLINE indicates the SPC device
is powered down.
Status
Version
Sockets
Minload
Maxload
Wake
SPC device firmware version.
Number of sockets on the SPC device.
Minimum load amp value (from SPC command).
Maximum load amp value (from SPC command).
Wakeup state for socket (from SPC command).
Minimum On time (from SPC command).
Minimum Off time (from SPC command).
ON Min
OFF Min
The Show Port Names command displays a list of port numbers and their names. If a port has not
been assigned a name with the Port Set command, the default name is displayed.
The Show Port Groups command displays a list of port numbers and group assignments.
The Show Port Alert command displays a port’s alert strings.
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Show Port In/Out command
The Show Port In/Out command displays the translation settings for all ports. These translation
settings indicate how carriage returns and linefeeds are treated in incoming and outgoing serial data.
Access right: SMON
Access level: ADMIN or APPLIANCEADMIN
Syntax
SHOW PORT IN|OUT
Show Server command
The Show Server command displays CCM appliance configuration information, statistics and the
current time.
Access right: SMON
Access level: ADMIN or APPLIANCEADMIN
Syntax
SHOW SERVER
Table 5.32: Show Server Command Display Fields
Field
Content
Server
IP address (from initial configuration or Server Set command).
Subnet mask (from initial configuration or Server Set command).
Gateway IP address (from initial configuration or Server Set command).
Days, hours, minutes and seconds since unit was rebooted.
Ethernet MAC address.
Mask
Gateway
Up Time
MAC
S/N
Serial number.
Port
Port number.
Username
Duration
Socket
Username (from User Add command).
Duration of session.
Telnet socket number.
From Socket
IP Input and Output
TCP
Telnet client IP address with socket number in parentheses.
Network IP statistics, including number of packets delivered, discarded and fragments.
Network TCP statistics, including in segs, out segs, errors and retransmissions.
Network UDP statistics, including in, out, errors and no port events.
BIOS/Bootstrap version, date and time.
UDP
BOOT
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Table 5.32: Show Server Command Display Fields (Continued)
Field
Content
APP
Application version that is running, plus its date and time.
DISABLE, AUTO or QUERY (from Server Share command).
Share Mode
Show Server CLI command
The Show Server CLI command displays the serial CLI settings.
Access right: SMON
Access level: ADMIN or APPLIANCEADMIN
Syntax
SHOW SERVER CLI
Table 5.33: Show Server CLI Command Display Fields
Field
Contents
CLI Port
Console port terminal type.
Control character used to access the CLI.
Access Character
Indicates whether a port’s history buffer content is displayed (auto) or not displayed
(hold) when a user connects to the port, and whether the buffer content is cleared
(clear) or kept (keep) when a session ends.
History
Connect
Indicates whether a valid user on the console port may use the Connect command.
String used to initiate modem connections on the console port.
Modeminit string
Session time-out value, shown in full minute or minute:second form (for example, 3m
for 3 minutes, 3:30 for 3 minutes, 3 seconds.
Server CLI Timeout
Show Server PPP command
The Show Server PPP command displays the current PPP settings that were configured with the
Server PPP command.
Access right: SMON
Access level: ADMIN or APPLIANCEADMIN
Syntax
SHOW SERVER PPP
Show Server RADIUS command
The Show Server RADIUS command displays the current CCM RADIUS settings that were
configured with the Server RADIUS command.
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Access right: SMON
Access level: ADMIN or APPLIANCEADMIN
Syntax
SHOW SERVER RADIUS
Show Server Security command
The Show Server Security command displays the current authentication, connection and lock-out
settings that were configured with the Server Security and Server SSH commands.
Access right: SMON
Access level: ADMIN or APPLIANCEADMIN
Syntax
SHOW SERVER SECURITY
Table 5.34: Show Server Security Command Display Fields
Field
Contents
Configured authentication method(s). This includes the SSH authentication method
configured with the Server SSH command (or the default value), regardless of
whether SSH is enabled.
Authentication
Encryption
Lockout
Configured connection methods.
Configured security lock-out state (Enabled or Disabled). If Enabled, the number of
hours in the lock-out period is included.
Fingerprint (Hex)
Fingerprint (BB)
SSH key MD5 hash.
SSH key bubble babble.
Show Server SNMP command
The Show Server SNMP command displays SNMP configuration information.
Access right: SMON
Access level: ADMIN or APPLIANCEADMIN
Syntax
SHOW SERVER SNMP
Table 5.35: Show Server SNMP Command Display Fields
Field
Contents
ENABLE if SNMP processing is enabled, DISABLE if SNMP processing is disabled
(from Server SNMP command).
Server SNMP
Read Community
Read community name (from Server SNMP Community command).
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Table 5.35: Show Server SNMP Command Display Fields (Continued)
Field
Contents
Write Community
Trap Community
Write community name (from Server SNMP Community command).
Trap community name (from Server SNMP Community command).
SNMP management entity IP addresses (from Server SNMP Manager command). If no
SNMP managers have been added or if they are all deleted, this field will
indicate (none).
SNMP Managers
Trap Dests
Destinations for enabled SNMP traps (from Server SNMP Trap Destination command).
Names of SNMP traps that have been enabled (from Server SNMP Trap command).
Enabled Traps
Show User command
The Show User command displays information about one or all users.
Access right: SMON
Access level: ADMIN or APPLIANCEADMIN
Syntax
SHOW USER [<username>|ALL]
Table 5.36: Show User Command Parameter
Parameter
<username>
ALL
Description
Username.
Default: user currently logged in
Requests a display of all defined users.
Table 5.37: Show User Command Display Fields
Field
Contents
User
Username.
User’s access level. If a level was not configured, access rights determine the level:
Users with SCON access => APPLIANCEADMIN.
Users with USER or PCON but not SCON => ADMIN.
Otherwise, USER level is assigned.
Level
Access
Groups
User’s access rights.
User’s groups or blank if no groups.
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Table 5.37: Show User Command Display Fields (Continued)
Field
Contents
Indicates if the user may connect to ports BY GROUP or BY PORT.
If there is any group defined for any ports (which can be determined with a Show
Port Groups command), each user may connect BY GROUP, unless a user’s access
rights include PALL, in which case, a user may connect BY PORT.
Port Access
If a user is assigned an empty group (with no ports in it) or no groups at all, that user
may lose access to any port once there is a group defined for any port.
Locked
YES if user is locked-out, NO if not.
System up time value when the user logged in.
Serial port to which user is connected.
Username.
Last Login
Port
Username
Duration
Socket
Duration of user’s session.
Telnet socket number.
From Socket
Telnet client IP address and socket number.
There may be a difference between the display for a Show User command (without a username)
and Show User <current_username>. If you do not specify a username, the command displays the
current user credentials; with a username, the information comes from the database.
For example, assume username Admin is logged in with Access=PALL. Then, a User Set Admin
Access=–PALL command is issued and the database is modified. A Show User command (without
a username) will display the access as PALL, while a Show User Admin command will display the
new access without PALL.
A Show User All command display includes the information in Table 5.38.
Table 5.38: Show User All Command Display Fields
Field
User
Pass
Key
Contents
Username.
YES if user has a password defined, NO if not.
YES if user has an SSH key defined, NO if not.
YES if user is locked-out, NO if not.
Lock
User’s access level. If a level was not configured, access rights determine the level:
Users with SCON access => APPLIANCEADMIN.
Users with USER or PCON but not SCON => ADMIN.
Otherwise, USER level is assigned.
Level
Access
User’s access rights.
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SPC Command
The SPC command changes settings for an SPC power control device.
NOTE: To access the control screen or command line interface provided by the SPC device, this command
should not be used, and the CCM appliance port to which the SPC device is attached should be configured as
TD=Console. When TD=SPC is configured, you cannot connect to the SPC device; all SPC device operations
are performed from the CCM appliance CLI.
Access right: SCON or PCON
Access level: ADMIN or APPLIANCEADMIN
Syntax
SPC <port>|ALL [MINLOAD=<amps>] [MAXLOAD=<amps>]
Table 5.39: SPC Command Parameters
Parameter
Description
Port number, port name or All, which indicates that the settings that follow should be
applied to all ports configured as TD=SPC. If the name contains spaces, it must be
enclosed in double quotes.
<port>|ALL
Minimum load in amperes in the range 0-30. A zero value indicates no minimum load.
Default = 0
MINLOAD=<amps>
MAXLOAD=<amps>
Maximum load in amperes in the range 0-30. A zero value indicates no maximum load.
Default = 0
The following command sets a maximum load of 20 amps for the SPC device attached to the port
named spc3 on the CCM appliance.
spc spc3 max=20
SPC Socket Command
The SPC Socket command changes the settings or state for one or more sockets on an SPC power
control device.
NOTE: For standalone use of the SPC device, this command should not be used, and the CCM appliance port to
which the SPC device is attached should be configured as TD=Console.
Access right: SCON or PCON
Access level: ADMIN or APPLIANCEADMIN
Syntax
SPC <port>|ALL [SOCKET <socket>] [WAKE=ON|OFF] [ONMIN=<time>]
[OFFMIN=<time>] [POWER=ON|OFF|REBOOT]
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Table 5.40: SPC Socket Command Parameters
Parameter
Description
Port number, port name or All, which indicates that the settings/operations that follow
should be applied to all ports configured as TD=SPC. If the name contains spaces, it
must be enclosed in double quotes.
<port>|ALL
SOCKET <socket>
Socket number.
State that the socket will enter when the SPC device is powered up.
Default = On
WAKE=ON|OFF
Minimum amount of time that a socket will stay on before it may be turned off. The value
may be specified with S for seconds, M for minutes or H for hour. Valid values are:
0S, 15S, 30S, 45S, 60S, 75S, 90S, 105S.
1M, 2M, 3M, 4M, 5M, 10M, 15M, 30M, 60M.
1 H.
Default = 0S
ONMIN=<time>
OFFMIN=<time>
Minimum amount of time that a socket will stay off before it may be turned on. The value
may be specified with S for seconds, M for minutes or H for hour. Valid values are:
0S, 15S, 30S, 45S, 60S, 75S, 90S, 105S.
1M, 2M, 3M, 4M, 5M, 10M, 15M, 30M, 60M.
1 H.
Default = 0S
ON causes the specified socket(s) to turn on (after the time specified in Offmin).
OFF causes the specified socket(s) to turn off (after the time specified in Onmin).
REBOOT causes the specified socket(s) to turn off, then on.
POWER=ON|OFF|
REBOOT
Example
The following command turns on all sockets on the SPC power control device attached to port 6 of
the CCM appliance. The sockets will turn on based on their Offmin values.
spc 6 socket all on
User Commands
The User command has several forms, as listed in Table 5.41.
Table 5.41: User Command Summary
Command
User Add
Description
Adds a new user to the user database.
Deletes a user from the user database.
Terminates a user’s active session.
Changes a user’s configuration information.
User Delete
User Logout
User Set
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Table 5.41: User Command Summary (Continued)
Command
Description
User Unlock
Unlocks a locked-out user.
User Add command
The User Add command adds a new user to the CCM user database. The user database holds a
Access right: USER
Access level: ADMIN or APPLIANCEADMIN
Syntax
USER ADD <username> [PASSWORD=<pwd>] [SSHKEY=<keyfile>] [FTPIP=<ftpadd>]
[KEY=<sshkey>] [ACCESS=<access>] [GROUP=<group1>[,<group2>...]]
Table 5.42: User Add Command
Parameter
Description
3-16 alphanumeric character username. Usernames are case sensitive. A username
cannot be All.
<username>
PASSWORD=<pwd>
3-16 alphanumeric character password. Passwords are case sensitive.
Name of uuencoded public key file on an FTP server. The maximum file size that
may be received is 4K bytes. If this parameter is specified, you must also specify the
FTPIP parameter.
SSHKEY=<keyfile>
FTP server’s IP address. If this parameter is specified, you must also specify the
SSHKEY parameter.
FTPIP=<ftpadd>
KEY=<sshkey>
Uuencoded SSH key.
Command and port access rights or level. You may specify multiple access rights,
separated by commas, or a level. Valid values for access rights are:
P<n>
P<x-y>
PALL
Access to the specified port number.
Access to the specified range of ports.
Access to all ports.
USER
PCON
SCON
SMON
BREAK
User configuration access rights.
Port configuration access rights.
Configuration access rights.
Monitor access rights.
ACCESS=<access>
Can issue Port Break command.
Valid values for access levels are:
ADMIN
PALL, USER, SMON, PCON and BREAK access rights.
APPLIANCEADMIN
PALL, USER, SCON, SMON, PCON and BREAK
access rights.
Default = PALL,SMON
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Table 5.42: User Add Command (Continued)
Parameter
Description
Name of port group to which the user will be assigned. Up to 8 port groups,
separated by commas, may be defined for a CCM850 appliance user, up to 16 port
groups for a CCM1650 appliance user and up to 48 groups for a CCM4850
appliance user.
GROUP=<group>
Examples
The following command adds the username JohnDoe, with the password secretname, access to
ports 2, 5, 6 and 7 and user and monitor access rights.
> user add JohnDoe password=secretname access=P2,5-7,user,smon
The following command adds the username JaneDoe, with access to all ports. The name of the SSH
public user key file is ccm_key2.pub. This file is located on the FTP server at IP address 10.0.0.3.
> user add JaneDoe ssh=ccm_key2.pub ftp=10.0.0.3 access=pall
The following command adds the username JDoe, with the password mysecret and the Appliance
Administrator access level, which enables access to all ports and CCM appliance commands.
> user add JDoe pas=mysecret access=applianceadmin
The following command adds the username JohnD with the password pword and the Administrator
access level. JohnD is assigned to the port groups Dev1 and Dev2.
user add JohnD password=pword access=adm group=Dev1,Dev2
User Delete command
The User Delete command removes a username entry from the CCM user database. The username
will no longer be used to authenticate a session with the CCM appliance.
Access right: USER
Access level: ADMIN or APPLIANCEADMIN
Syntax
USER DEL <username>
Table 5.43: User Delete Command Parameter
Parameter
Description
<username>
Username to be deleted.
User Logout command
The User Logout command terminates a user’s active sessions on the CCM appliance. If the
specified user has no active sessions, an error message is displayed. For all active sessions that are
terminated, a message is sent to the Telnet client and the Telnet connection is dropped.
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Access right: USER
Access level: ADMIN (may log out all except APPLIANCEADMIN) or APPLIANCEADMIN
Syntax
USER LOGOUT <username>
Table 5.44: User Logout Command Parameter
Parameter
Description
<username>
Username to be logged out.
User Set command
The User Set command changes a user’s configuration in the user database. For more information,
You may delete a user’s password or key; however, each user must have a password or a key, so
you cannot remove both. Also, you cannot remove a user’s password or key if that action would
result in no users having USER access rights.
Access right: none to change your own password, USER to change anything else
Access level: none to change your own password, ADMIN or APPLIANCEADMIN to change
anything else
Syntax
USER SET <username> [PASSWORD=<pwd>] [SSHKEY=<keyfile>] [FTPIP=<ftpadd>]
[KEY=<sshkey>] [ACCESS=<access>] [GROUP=<group>]
Table 5.45: User Set Command Parameters
Parameter
Description
Username. This parameter may be omitted only if you are modifying your
own password.
<username>
New 3-16 alphanumeric character password. Passwords are case sensitive. This
parameter is required when changing another user’s password.
The password is displayed on the screen. For security, clear your screen display
after issuing this command.
PASSWORD=<pwd>
To delete a password, specify Password =“”.
Name of uuencoded public key file on an FTP server. The maximum file size that
may be received is 4K bytes.
SSHKEY=<keyfile>
FTPIP=<ftpadd>
KEY=<sshkey>
FTP server’s IP address.
Uuencoded SSH key. To delete an SSH key (whether it was originally specified with
the SSHKEY and FTPIP parameters or with the KEY parameter), specify Key=“”.
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Table 5.45: User Set Command Parameters (Continued)
Parameter
Description
Command and port access rights or level. You may specify multiple access rights,
separated by commas, or a level. If specifying access rights, you may use one of
three forms:
ACCESS=<access> to specify all access rights.
ACCESS=+<access> to specify only access rights to be added.
ACCESS=–<access> to specify only access rights to be deleted.
Valid values for access rights are:
P<n>
P<x-y>
PALL
Access to the specified port number.
Access to the specified range of ports.
Access to all ports.
ACCESS=<access>
USER
PCON
SCON
SMON
BREAK
User configuration access rights.
Port configuration access rights.
Configuration access rights.
Monitor access rights.
Can issue Port Break command.
Valid values for access levels are:
ADMIN
PALL, USER, SMON, PCON and BREAK access rights.
APPLIANCEADMIN
PALL, USER, SCON, SMON, PCON and BREAK
access rights.
Default = PALL,SMON
Port group name. You may specify multiple groups, separated by commas. You may
use one of three forms:
GROUP=<group> to specify all the port groups to which this user will belong.
GROUP=+<group> to specify only port groups to be added.
GROUP=–<group> to specify only port groups to be deleted.
Up to 8 port groups, separated by commas, may be defined for a CCM850 appliance
user, up to 16 port groups for a CCM1650 appliance user and up to 48 groups for a
CCM4850 appliance user.
GROUP=<group>
Examples
The following command sets the access rights for JohnDoe, enabling access to all ports with
configuration and monitoring access rights.
> user set JohnDoe access=pall,scon,smon
The following command removes the server configuration and port configuration access right for
JohnDoe, and leaves any other previously configured access rights intact.
> user set JohnDoe access=-SCON,PCON
The following command deletes the SSH key information for JohnDoe. The command will
complete successfully only if JohnDoe has a password configured in a previous User Add or User
Set command, and if there are other users with User access rights.
> user set JohnDoe key=“”
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The following command adds the groups Dev3 and Dev4 for JohnD. He may now access the ports
defined in groups Dev3 and Dev4 as well as ports in other groups that were previously configured
for him.
> user set JohnD group=+Dev3,Dev4
User Unlock command
The User Unlock command unlocks a user who was previously locked-out. After this command
completes, the user will be able to attempt login authentication again.
Access right: USER
Access level: ADMIN (may unlock all except APPLIANCEADMIN) or APPLIANCEADMIN
Syntax
USER UNLOCK <username>
Table 5.46: User Logout Command Parameter
Parameter
Description
<username>
Username to be unlocked.
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APPENDICES
Appendices
Appendix A: Technical Specifications
Table A.1: CCM Appliance Technical Specifications
Item
CCM850 Appliance
CCM1650 Appliance
CCM4850 Appliance
Device Ports
Number
8
16
48
Type
Serial ports
Serial ports
Serial port RJ-45
Serial ports
Serial port RJ-45
Connectors
Console Port
Number
Serial port RJ-45
1
1
1
Connector
Network Connection
Number
Serial port RJ-45
Serial port RJ-45
Serial port RJ-45
1
1
1
Ethernet: IEEE 802.3,
10BaseT
Fast Ethernet: IEEE
802.3U, 100BaseT
Gigabit Ethernet: IEEE
802.ab, 1000BaseT
Ethernet: IEEE 802.3,
10BaseT
Fast Ethernet: IEEE
802.3U, 100BaseT
Ethernet: IEEE 802.3,
10BaseT
Fast Ethernet: IEEE
802.3U, 100BaseT
Type
Connector
RJ-45
RJ-45
RJ-45
Dimensions
4.45 x 22.23 x 20.32 cm
1U form factor
4.45 x 22.23 x 20.32 cm
1U form factor
4.45 x 44.45 x 25.40 cm
1U form factor
H x W x D
(1.75 x 8.75 x 8.00 in)
(1.75 x 8.75 x 8.00 in)
(1.75 x 17.50 x 10.00 in)
Weight (without cables) 5 lbs (2.3 kg)
5 lbs (2.3 kg)
102 BTU/hr
2.5 cfm
5 lbs (2.27 kg)
205 BTU/hr
14 cfm
Heat Dissipation
Airflow
75 BTU/hr
2.5 cfm
22 W
Power Consumption
30 W
60 W
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Table A.1: CCM Appliance Technical Specifications (Continued)
Item
CCM850 Appliance
45 W maximum
90 to 267 VAC
CCM1650 Appliance
45 W maximum
90 to 267 VAC
0.5 A
CCM4850 Appliance
90 W maximum
100 to 240 VAC
1 A maximum
AC-input power
AC-input maximum
AC-input current rating 0.5 A
18 AWG three-wire cable, with a three-lead IEC-320 receptacle on the power supply
end and a country dependent plug on the power resource end
AC-input cable
Frequency
50 to 60 Hz
50 to 60 Hz
50 to 60 Hz
Temperature
Operating
0o to 40o Celsius
(32o to 104o Fahrenheit)
0o to 40o Celsius
(32o to 104o Fahrenheit)
0o to 55o Celsius
(32o to 131o Fahrenheit)
Temperature
-20o to +65o Celsius
-20o to +65o Celsius
-40o to +70o Celsius
(-4o to +149o Fahrenheit) (-4o to +149o Fahrenheit) (-40o to +158o Fahrenheit)
Nonoperating
10% to 90%
noncondensing
10% to 90%
noncondensing
10% to 90%
noncondensing
Humidity
Safety and EMC
Approvals and
Markings
ANSI/UL 60950-1, CSA C22.2 No. 60950-1-CAN/CSA (UL cUL Listed),
IEC 60950-1 (2001-10), CENELEC EN 60950-1
FCC P. 15 Class A, ICES-003, EN 55022: 1998 Class A, EN 61000-3-3, AS/NZS
CISPR 22, CNS 13438 - Issued: 1997/01/01, VCCI V-3/02.04 Class A,
EN 55024-1998
The products herewith comply with the requirements of the Low Voltage Directive,
73/23/EEC and the EMC Directive 89/336/EEC, including amendments by the CE-
marking Directive 93/68/EEC
Regulatory
Compliance
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Appendices
95
Appendix B: Device Cabling
Each CCM appliance serial port has an RJ-45 connector for attaching a serial device. Table B.1
lists the pin assignments.
Table B.1: Port Pin Assignments
Pin Number
RS-232 Signal
RTS
Direction
Output
Input
Description
1
2
3
4
5
6
7
8
Request to Send
Data Set Ready
Data Carrier Detect
Receive Data
DSR
DCD
Input
RD
Input
TD
Output
(N/A)
Transmit Data
GND
DTR
Signal Ground
Data Terminal Ready
Clear to Send
Output
Input
CTS
NOTE: RI (Ring Indicate) is not supported
Modular adaptors are available to convert RJ-45 modular jacks to standard pinout configurations.
Adaptors are available for use with:
•
•
CAT 5 cable (and CAT 6 cable for CCM4850 appliances).
Serial reversing cable. Reversing adaptors and cables are recommended for distances greater
than 100 feet.
Adaptors for use with CAT 5 and CAT 6 cable
Table B.2 lists the adaptors available for use with CAT 5 and CAT 6 cable.
Table B.2: Adaptors for Use with CAT 5 and CAT 6 Cable
Part Number
210122
Description
RJ-45 to DB-9M (DTE) Adaptor
RJ-45 to DB-9F (DCE) Adaptor
RJ-45 to DB-25M (DTE) Adaptor
RJ-45 to DB-25M (DCE) Adaptor
RJ-45 to DB-25F (DTE) Adaptor
RJ-45 to DB-25F (DCE) Adaptor
210120
210124
210123
210125
210121
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Table B.2: Adaptors for Use with CAT 5 and CAT 6 Cable (Continued)
Part Number
210127
Description
RJ-45 to RJ-45 Male Adaptor for Cisco and Sun Netra console port
CAT 5 Serial Starter Kit - includes all the above adaptors
750238
CAT 5 and CAT 6 Cable Adaptors
RJ-45 8 pin
RJ-45 8 pin
DB-9 DCE
DB-25 DCE
CTS
DTR
8
7
7
1
6
5
2
3
4
RTS
DCD
DSR
GND
RD
CTS
DTR
8
7
4
8
6
7
3
2
RTS
DCD
DSR
GND
RD
GND
TD
6
5
4
3
2
1
GND
TD
6
5
4
3
2
1
RD
RD
TD
TD
DCD
DSR
RTS
DCD
DSR
RTS
DTR
20 DTR
8
CTS
5
CTS
210120
210121 and 210123
RJ-45 8 pin
RJ-45 8 pin
DB-9 DTE
DB-25 DTE
CTS
DTR
GND
TD
8
7
6
5
4
3
2
1
8
4
5
3
2
1
6
7
CTS
DTR
GND
TD
CTS
DTR
GND
TD
8
7
6
5
4
3
2
1
5
CTS
20 DTR
7
2
3
8
6
4
GND
TD
RD
RD
RD
RD
DCD
DSR
RTS
DCD
DSR
RTS
DCD
DSR
RTS
DCD
DSR
RTS
210122
210124 and 210125
Figure B.1: CAT 5 and CAT 6 Cable Adaptor Pin Assignments
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Appendices
97
Reversing adaptors and cables
Table B.3 lists the reversing adaptors and reversing cables available for the appliance.
Table B.3: Reversing Adaptors and Cables
Part Number
210094
210095
210090
210092
210091
210093
210105
690226
690227
690228
750122
Description
RJ-45 to DB-9M (DTE) Adaptor
RJ-45 to DB-9F (DCE) Adaptor
RJ-45 to DB-25M (DTE) Adaptor
RJ-45 to DB-25M (DCE) Adaptor
RJ-45 to DB-25F (DTE) Adaptor
RJ-45 to DB-25F (DCE) Adaptor
RJ-45 to RJ-45 Male Adaptor for Cisco and Sun Netra console port
10 foot 8-wire Reversing Modular Cable
25 foot 8-wire Reversing Modular Cable
75 foot 8-wire Reversing Modular Cable
Wiring Starter Kit (8-wire) - includes all the above adaptors and one 690226 cable
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Reversing Cable Adaptors
RJ-45 8 pin
RJ-45 8 pin
DB-25 DTE
DB-9 DTE
RTS
DSR
CD
8
7
6
5
4
3
2
1
7
6
1
2
3
5
4
8
RTS
DSR
CD
RTS
DSR
CD
8
7
6
5
4
3
2
1
4
6
8
3
2
7
RTS
DSR
CD
RD
RD
RD
RD
TD
TD
TD
TD
GND
DTR
CTS
GND
GND
DTR
CTS
GND
DTR
CTS
20 DTR
5
CTS
210094
210090 and 210091
RJ-45 8 pin
DB-9 DCE
RJ-45 8 pin
DB-25 DCE
RTS
DSR
CD
8
7
6
5
4
3
2
1
8
4
6
3
2
5
1
7
CTS
DTR
DSR
TD
RTS
DSR
CD
8
7
6
5
4
3
2
1
5
CTS
20 DTR
6
2
3
7
8
4
DSR
TD
RD
RD
TD
RD
TD
RD
GND
DTR
CTS
GND
CD
GND
DTR
CTS
GND
CD
RTS
RTS
210095
210092 and 210093
Figure B.2: Reversing Cable Adaptor Pin Assignments
If you choose to use a third party reversing cable, make sure the cable is reversing, as shown in
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Appendix C: Supported Traps
The CCM appliance supports the following MIB2 traps:
•
•
•
•
authenticationFailure
linkUp
linkDown
coldStart
Table C.1 lists the supported enterprise traps. The Avocent web site (www.avocent.com) contains
the complete trap MIB.
Table C.1: CCM Appliance Enterprise Traps
Trap
Description and Variable(s)
The status of one or more servers (connections paths) has changed. The appliance
always sends this trap upon bootup. Thereafter, it sends the trap when there is a
change in connection path status, and will include only those paths whose status
has changed.
AggregatedServer
StatusChanged
Variable(s): connection path(s)
The CCM appliance has loaded a configuration file. This trap applies to
AVWorks software.
Variables: initiating username and name of loaded file
ConfigurationFile
Loaded
The CCM appliance has received a command to set itself to factory default values.
(The appliance sends this trap after receiving the command, but before actually
reverting to factory default values.)
FactoryDefaultsSet
An image upgrade has ended.
Variables: result (successful or error code), initiating username, image type (boot or
application), upgrade version number and running version number (if the upgrade
was successful, the two version numbers will match)
ImageUpgradeResults
The CCM appliance has started an image upgrade.
Variables: initiating username, image type (boot or application), new version
number, current version number
ImageUpgradeStarted
NFSDisableRqstd
A request has been made to disable NFS.
Variable: requesting username
A request has been made to enable NFS.
Variable: requesting username
NFSEnableRqstd
NFSMountedOK
NFS is enabled and the mount operation has completed successfully.
NFS is enabled but repeated mount attempts have failed. No additional mount
NFSMountFailedGave retries will be performed.
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101
Table C.1: CCM Appliance Enterprise Traps (Continued)
Trap
Description and Variable(s)
NFS is enabled and the first mount attempt failed. Additional mount retries are still
being performed.
Variables: primary and secondary NFS error codes (see NFS Error Codes and Port
NFSMountFailed
Retrying
NFS is enabled and a mount completed successfully. That mount was lost and the first
NFSMountLost1stRetry attempt to reestablish that mount has now failed. Additional retries are being performed.
Failed
Variables: primary and secondary NFS error codes (see NFS Error Codes and Port
NFS is enabled and a mount completed successfully. That mount was lost and
repeated attempts to reestablish that mount have failed. No addition mount retries
NFSMountLostGaveUp will be performed.
Variables: primary and secondary NFS error codes (see NFS Error Codes and Port
NFS is enabled and a mount completed successfully; however, that mount has now
been lost and is being retried.
Variables: primary and secondary NFS error codes (see NFS Error Codes and Port
NFSMountLostRetrying
NFS is enabled and has successfully verified the mount in response to a subsequent
NFS Enable command.
NFSMountVerifiedOK
NFSPortDisableRqstd
NFSPortEnableRqstd
NFSPortFileClosed
An NFS Port Disable command has been issued.
Variables: initiating username and CCM appliance port number
An NFS Port Enable command has been issued.
Variables: initiating username and CCM appliance port number
NFS has closed the history file on the NFS server.
Variable: CCM appliance port number
NFS is enabled on the port and has successfully opened the history file on the
NFS server.
Variable: CCM appliance port number
NFSPortFileOpenOK
NFSPortNeedsMount
NFS is enabled on the port, but a mount is required (using an NFS Enable command)
before the port can open and/or write to the history file on the NFS server.
Variables: CCM appliance port number, port error status (see NFS Error Codes and
NFS is enabled on the port and has successfully opened the history file on the NFS
server; however, an NFSPortWriteError and/or an NFSPortOverrunError trap was
previously sent for that port. A successful write to the file has since been performed
and 15 minutes have subsequently elapsed without any errors being encountered.
Variable: CCM appliance port number
NFSPortNoRecent
Errors
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Table C.1: CCM Appliance Enterprise Traps (Continued)
Trap
Description and Variable(s)
NFS is enabled on the port, but repeated attempts to open the history file on the
NFS server have failed. No additional file open retries will be performed.
Variables: CCM appliance port number, port error status (see NFS Port Status
NFSPortOpenFailGave
Up
NFS is enabled on the port, but the first attempt to open the history file on the NFS
server has failed. Additional file open retries are being performed.
Variables: CCM appliance port number, port error status (see NFS Port Status
NFSPortOpenFail
Retrying
NFS is enabled on the port and has successfully opened the history file on the NFS
server; however, an overrun error occurred when writing to that file.
Variables: CCM appliance port number, port error status (see NFS Port Status
NFSPortOverrunError
NFSPortWriteError
NFS is enabled on the port and has successfully opened the history file on the NFS
server; however, an error occurred when writing to that file.
Variables: CCM appliance port number, port error status (see NFS Port Status
NFSUnmountedOK
PortAlert
NFS is disabled and the unmount operation has completed successfully.
The CCM appliance detected a port alert string on a serial port.
Variables: server name, port number and port alert string
The CCM appliance detected that a port’s power on/off control signal is in the state
indicating power is off. This trap is sent upon initialization if the condition is detected.
Subsequent traps are sent only if this signal changes state.
PortPowerOffDetect
PortPowerOnDetect
Variables: server name and port number
The CCM appliance detected that a port’s power on/off control signal is in the state
indicating power is on. This trap is sent upon initialization if the condition is detected.
Subsequent traps are sent only if this signal changes state.
Variables: server name and port number
The CCM appliance is rebooting.
Variable: initiating username
RebootStarted
A serial session has started.
Variables: username, server name and port number
SerialSessionStarted
SerialSessionStopped
A serial session has stopped.
Variables: username, server name and port number
SerialSession
Terminated
Another user has terminated a serial session.
Variables: initiating username, terminated username, server name and port number
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103
Table C.1: CCM Appliance Enterprise Traps (Continued)
Trap
Description and Variable(s)
An SPC power control device is offline.
Variables: SPC device location name and CCM appliance port number
SpcDeviceOffline
An SPC power control device is online.
Variables: SPC device location name and CCM appliance port number
SpcDeviceOnline
SpcLoginErr
The CCM appliance was unable to log in to the SPC device using the username
configured in the appliance.
Variables: SPC device location, CCM appliance port number and username
A command was issued to turn off an SPC device socket.
Variables: username who issued the command, name of server attached to SPC
device socket, SPC device location name, CCM appliance port number and SPC
device socket number
SpcSocketOff
Command
An SPC device has detected an off sense failure for a socket. This occurs when a
socket should be in the off state, but is actually in the on state.
Variables: name of server attached to the SPC device socket, SPC device location
name, CCM appliance port number and SPC device socket number
SpcSocketOffSenseFail
A command was issued to turn on an SPC device socket.
Variables: username who issued the command, name of server attached to SPC
device socket, SPC device location name, CCM appliance port number and SPC
device socket number
SpcSocketOn
Command
An SPC device has detected an on sense failure for a socket. This occurs when a
socket should be in the on state, but is actually in the off state.
Variables: name of server attached to the SPC device socket, SPC device location
name, CCM appliance port number and SPC device socket number
SpcSocketOnSenseFail
A command was issued to reboot an SPC power control device socket.
Variables: username who issued the command, name of server attached to the SPC
device socket, SPC device location name, CCM appliance port number and SPC
device socket number
SpcSocketReboot
Command
An SPC device socket has changed to the off state.
SpcStatusSocketOff
SpcStatusSocketOn
Variables: name of server attached to the SPC device socket, SPC device location
name, CCM appliance port number and SPC device socket number
An SPC power control device socket has changed to the on state.
Variables: name of server attached to the SPC device socket, SPC device location
name, CCM appliance port number and SPC device socket number
An SPC device has exceeded the maximum threshold for total load amperage.
Variables: SPC device location name and CCM appliance port number
SpcTotalLoadHigh
SpcTotalLoadLow
The total load amperage on an SPC device has gone below the minimum threshold.
Variables: SPC device location name and CCM appliance port number
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Table C.1: CCM Appliance Enterprise Traps (Continued)
Trap
Description and Variable(s)
A new user has been added to the CCM appliance user database.
Variables: initiating username and new username
UserAdded
UserAuthentication
Failure
A user failed to authenticate with the CCM appliance.
Variable: username
The CCM appliance has loaded a user database file. This trap applies to
AVWorks software.
Variables: initiating username and name of loaded file
UserDatabaseFile
Loaded
A user has been deleted from the CCM appliance user database.
Variables: initiating username and deleted username
UserDeleted
UserLocked
UserLogin
A user account has been locked.
Variables: client IP address, locked username and reason
A user logged in to the CCM appliance.
Variable: username
A user logged out of the CCM appliance.
Variable: username
UserLogout
UserModified
UserUnlocked
A user’s definition has been modified in the CCM appliance user database.
Variables: initiating username and modified username
A user account has been unlocked.
Variables: client IP address, initiating username, unlocked username and reason
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105
Appendix D: NFS Error Codes and Port Status
Table D.1 describes the error codes that may be reported by the CCM appliance for NFS history
file operations. Your display may also have additional descriptive information.
Table D.1: NFS Error Codes
Error
Description
Code
1
An unidentified error was encountered. Check the console output for possible additional information.
Internal CCM mount or unmount error.
2
3
The file type is incompatible with the port filename.
4
A port history filename error occurred.
5
A port history file write error occurred.
6
A port history file overrun error occurred.
7
From the remote procedure call: arguments cannot be encoded.
From the remote procedure call: the result cannot be decoded.
From the remote procedure call: unable to send.
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
From the remote procedure call: unable to receive.
From the remote procedure call: a time-out occurred.
From the remote procedure call: RPS versions were incompatible.
From the remote procedure call: an authentication error occurred.
From the remote procedure call: a program was unavailable.
From the remote procedure call: a program/version mismatch occurred.
From the remote procedure call: a procedure was unavailable.
From the remote procedure call: the server cannot decode the arguments.
From the remote procedure call: a remote system error occurred.
From the remote procedure call: an unknown host was encountered.
From the remote procedure call: a port mapper failure occurred.
From the remote procedure call: the program was not registered.
From the remote procedure call: the RPC failed due to an unspecified error.
From the remote procedure call: an unknown protocol was encountered.
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Table D.1: NFS Error Codes (Continued)
Error
Description
Code
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
From the remote procedure call: an unspecified error occurred.
From the remote procedure call: the remote address was unknown.
From the remote procedure call: an unspecified error occurred.
From the remote procedure call: broadcasting is not supported.
From the remote procedure call: the name-to-address translation failed.
From the remote procedure call: an unspecified error occurred.
From the remote procedure call: an asynchronous error occurred.
From the remote procedure call: an asynchronous error occurred.
The operation was not permitted.
No such file or directory could be located.
An I/O error occurred.
No such device or address could be located.
A bad file number was encountered.
Out of memory.
Permission was denied.
The file already exists.
A cross-device link was encountered.
No such device could be located.
The specification is not a directory.
The specification is a directory.
An invalid argument was encountered.
The file was too large.
There is no space left on the device.
This is a read-only file system.
There were too many links.
The network is down.
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107
Table D.1: NFS Error Codes (Continued)
Error
Description
Code
50
51
52
53
54
55
56
57
58
59
60
61
62
The network is unreachable.
The network dropped the connection because of a reset.
The software caused a connection abort.
The connection was reset by a peer.
No buffer space is available.
The transport endpoint is already connected.
The transport endpoint is not connected.
Cannot send after a transport endpoint shutdown.
The connection timed-out.
The connection was refused.
The host is down.
There is no route to the host.
A stale NFS file handle was encountered.
The operation was not allowed because the caller is either not a privileged user (root) or not the
owner of the operation’s target.
63
64
65
66
The specified file or directory name does not exist.
A hard I/O error (such as a disk error) occurred while processing the requested operation.
The specified device or address does not exist.
The operation was not allowed because the caller does not have the correct permission to perform
the requested operation. (This error differs from error 63, which is restricted to owner or privileged
user permission failures.)
67
68
69
The specified file already exists.
For NFSv3: an attempt was made to perform a cross-device hard link.
For NFSv4: an attempt was made to perform an operation between different FSIDs.
70
71
72
The specified device could not be located.
The caller specified a non-directory in a directory operation.
The caller specified a directory in a non-directory operation.
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Table D.1: NFS Error Codes (Continued)
Error
Description
Code
An invalid argument or unsupported argument was supplied for an operation. For example,
attempting a READLINK on an object other than a symbolic link.
NFSv3 example: attempting to SETATTR with a time field on a server that does not support the
operation. NFSv4 example: specifying a value for an enum field that is not defined in the protocol
(such as nfs_ftype4).
73
For NFSv2: The operation caused a file to grow beyond the server’s limit.
For NFSv3 and NFSv4: The operation would have caused a file to grow beyond the server’s limit.
74
75
76
For NFSv2: The operation caused the server’s file system to reach its limit.
For NFSv3 and NFSv4: The operation would have caused the server’s file system to exceed its limit.
For NFSv2: A write operation was attempted on a read-only file system.
For NFSv3 and NFSv4: A modifying operation was attempted on a read-only file system.
77
78
79
For NFSv3 and NFSv4: Too many hard links exist.
The filename in the operation was too long.
An attempt was made to remove a directory that was not empty.
For NFSv2: The client’s disk quota on the server has been exceeded.
For NFSv3 and NFSv4: The user’s resource limit on the server has been exceeded.
80
81
82
The file handle specified in the arguments was invalid - it either no longer exists or access to it has
been revoked.
The file handle specified in the arguments referenced a file on a nonlocal file system on the server
(that is, there were too many levels of remote in the path).
83
84
85
The server’s write cache used in the WRITECACHE call was flushed to the disk.
The file handle failed internal consistency checks.
An update synchronization mismatch was detected during a SETADDR operation.
For NFSv3, the READDIR or READDIRPLUS cookie is stale.
For NFSv4, the READDIR cookie is stale.
86
87
88
The operation is not supported.
For NFSv3: the buffer or request is too small.
For NFSv4: the encoded response to a READDIR request exceeds the size limit set by the initial request.
An error occurred n the server which does not map to any of the legal NFS protocol error values. The
client should translate this into an appropriate error. UNIX clients may choose to translate this to EIO.
89
90
An attempt was made to create an object of a type not supported by the server.
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109
Table D.1: NFS Error Codes (Continued)
Error
Description
Code
The server initiated the request, but was not able to complete in a timely manner. The client should
wait and then try the request with a new RPC transaction ID. For example, this error should be
returned from a server that supports hierarchical storage and receives a request to process a file that
has been migrated. In this case, the server should start the immigration process and respond to the
client with the error.
91
For NFSv4: this error may also occur when a necessary delegation recall makes processing a
request in a timely manner impossible.
The attributes compared were the same as provided in the client’s request. This error is returned by
the NVERIFY operation.
92
93
An attempt to lock a file was denied. Since this may be a temporary condition, the client is
encouraged to retry the lock request until the lock is accepted.
94
95
96
97
98
A lease has expired that is being used in the current operation.
A read or write operation was attempted on a locked file.
The server is in its recovery or grace period, which should match the server’s lease period.
The file handle provided is volatile and has expired at the server.
At attempt to OPEN a file with a share reservation has failed because of a share conflict.
The security mechanism being used by the client for the operation does not match the server’s
security policy. The client should change the security mechanism being used and retry the operation.
99
100
101
The SETCLIENTID operation has found that a client ID is already in use by another client.
The server has exhausted available resources while processing the COMPOUND procedure, and
cannot continue processing operations within the COMPOUND procedure.
The file system that contains the current file handle object has been relocated or migrated to another
server. The client may determine the new file system location by obtaining the fs_locations attribute
for the current file handle.
102
The logical current file handle value (or the saved file handle value in the case of RESTOREFH) has
not been properly set. This may have resulted from a malformed COMPOUND operation (that is, no
PUTFH or PUTROOTFH before an operation that requires the current file handle to be set).
103
104
The server has received a request that specifies an unsupported minor version. The server must
return a COMPOUND4res with a zero length operation result array.
105
106
107
A client ID not recognized by the server was used in a locking or SETCLIENTID_CONFIRM request.
A state ID generated by an earlier server instance was used.
A state ID that designates the locking state for a lockowner-file at an earlier time was used.
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Table D.1: NFS Error Codes (Continued)
Error
Description
Code
A state ID generated by the current server instance (that does not designate any locking state either
current or superseded) for a current lockowner-file pair was used.
108
109
110
111
112
The sequence number in a locking request is neither the next expected number nor the last
number processed.
The attributes compared were not the same as provided in the client’s request. This error is returned
by the VERIFY operation.
A lock request is operating on a sub-range of a current lock for the lock owner and the server does
not support this type of request.
The current file handle provided for a LOOKUP is not a directory but a symbolic link. This error is
also issued if the final component of the OPEN path is a symbolic link.
113
114
115
The RESTOREFH operation does not have a saved file handle (identified by SAVEFH) to operate on.
A lease being renewed is associated with a file system that has been migrated to a new server.
A specified attribute is not supported by the server. This does not apply to the GETATTR operation.
A reclaim of the client state has fallen outside of the server’s grace period. As a result, the server
cannot guarantee that a conflicting state has not been provided to another client.
116
117
118
The reclaim provided by the client does not match any of the server’s state consistency checks and
is bad.
The reclaim provided by the client has encountered a conflict and cannot be provided. This could
indicate a misbehaving client.
119
120
The server encountered an XDR decoding error while processing an operation.
A CLOSE was attempted and file locks would exist after the CLOSE.
The client attempted a READ, WRITE, LOCK or SETATTR operation that was not sanctioned by the
state ID passed (for example, writing to a file opened only for reading).
121
122
123
An owner, owner group or ACL attribute value cannot be translated to local representation.
A UTF-8 string contains a character that is not supported by the server in the context in which it is
being used.
A name string in a request contains valid UTF-8 characters supported by the server, but the name is
not supported by the server as a valid name for the current operation.
124
The range for a LOCK, LOCKT or LOCKU operation is not appropriate for the allowable range of
offsets for the server.
125
126
The server does not support the atomic upgrade or downgrade of locks.
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Appendices
111
Table D.1: NFS Error Codes (Continued)
Error
Description
Code
An illegal operation value has been specified in the arg op field of a COMPOUND or
CB_COMPOUND procedure.
127
128
129
The server determined a file locking deadlock condition for a blocking lock request.
The operation cannot be successfully processed because a file used in the operation is currently open.
Due to administrator intervention, the lock owner’s record locks, share reservations and delegations
have been revoked by the server.
130
131
132
9999
The callback path is down.
The NFS server does not support the TCP protocol for this service. To resolve this, issue an NFS
Enable command with the Protocol=UDP parameter.
No error.
NFS port status values
Table D.2 describes the port status values that may be reported by the CCM appliance for NFS
history file operations.
Table D.2: NFS Port Status Values
Value
Description
1
2
3
4
5
Mount needed
Error opening history file - still retrying
Error opening history file - gave up
Current write error encountered (on most recent write to file)
Recent write error encountered (most recent write succeeded)
Current overrun encountered and no recent write errors have occurred (unable to write to the file
fast enough)
6
Recent overrun encountered and no recent write errors have occurred (unable to write to the file
fast enough)
7
9999
No recent errors
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Appendix E: Ports Used
Table E.1 lists the UDP and TCP port numbers used by the CCM appliance and the attached
servers/devices. The values assume a default configuration; some values are configurable.
Table E.1: Ports Used by CCM Appliance
Port Type and Number
TCP 22
Direction
Used for
Inbound on appliance
Inbound on appliance
SSH2, if enabled
Telnet
TCP 23
Inbound on appliance and
outbound on device
UDP 69
TFTP
TCP/UDP 111
UDP 123
Outbound on device
Outbound on device
Inbound on appliance
Outbound on device
Inbound on appliance
Inbound on appliance
Inbound on appliance
Inbound on appliance
NFS, if enabled
NTP, if enabled
UDP 161
SNMP, if enabled
TCP/UDP 2049
UDP 3211
NFS, if enabled
Secure protocol used by AVWorks software
Secure protocol used by AVWorks software
Telnet serial sessions with ports
SSH serial sessions with ports
TCP 3211
TCP 3001-30xx
TCP 3101-31xx
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Appendices
113
Appendix F: Technical Support
Our Technical Support staff is ready to assist you with any installation or operating issues you
encounter with your Avocent product. If an issue should develop, follow the steps below for the
fastest possible service.
To resolve an issue:
1. Check the pertinent section of the manual to see if the issue can be resolved by following the
procedures outlined.
2. Check our web site at www.avocent.com/support to search the knowledge base or use the on-
line service request.
3. Call the Avocent Technical Support location nearest you.
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115
INDEX
Index
conventions 44
A
Disconnect 54
Access rights and levels
about 28
displays 46
Help 54
changing 29
line editing for ASCII TTY devices 44
configuring 29
line editing for VT100 compatible devices 43
NFS 54
displaying 29
effect on session sharing 23
Adaptors
NTP 55
Port Alert Add 57
Port Alert Copy 57
Port Alert Delete 58
Port Break 59
for use with CAT 5 cable 95
reversing 97
Authentication
Port command summary 56
Port History 59
Port Logout 59
summary 31
types 30
Port NFS 60
Port Set 61
See also RADIUS
Port Set In/Out 63
Quit 64
B
Resume 64
BootP 8
Server CLI 65
Server command summary 65
Server FLASH 67
Server Init 68
C
Cabling 95
CLI
Server PPP 68
accessing 43
Server RADIUS 69
Server Reboot 70
Server Security 70
Server Set 71
displaying access character 81
displaying the access character 26
mode 26
Server Share 72
Server SNMP 72
Commands
Connect 53
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Server SNMP Community 73
Server SNMP Manager 73
Server SNMP Trap 74
Server SNMP Trap Destination 75
Server SSH 75
specifying in commands 45
Conventions in commands 44
D
Device cabling 95
Device connection methods
about 17
Show command summary 76
Show NFS 76
dial-in 19
Show NTP 77
ending device sessions 27
from console port 18
session time-out 27
Show Port 77
Show Server 80
Show Server CLI 81
Show Server PPP 81
Show Server RADIUS 81
Show Server Security 82
Show Server SNMP 82
Show User 83
using PPP 19
using SSH 20
using Telnet 17
Dial-in connections
about 19
Disconnect command 54
Displays that span multiple screens 46
SPC 85
SPC Socket 85
summary 47
syntax 44
User Add 87
E
User command summary 86
User Delete 88
Encryption
configuring 70
User Logout 88
displaying configuration information 82
User Set 89
F
User Unlock 91
Configuration
IP address and subnet mask 8
FLASH updating 67
G
serial port settings 16
See also Port
Gateway
changing 71
configuring 8
displaying 80
Groups (ports) 15
Connect command 53
Connection methods (Telnet and SSH) 23
Console port
about connecting to device from 18
configuring 65
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Index
117
H
Hardware installation 7
M
Help command 54
Modem. See Dial-in connections
Modular adaptors
History buffer
about 33
for use with CAT 5 cable 95
reversing 97
clearing and discarding contents 35
commands in history mode 33
displaying configuration information 81
History files (NFS)
N
NFS command 54
NFS. See History files (NFS)
NTP command 55
about 35
P
error codes 105
Port
command summary 56
configuring settings 16
default settings 15
groups 15
filenames 36
I
Initial login 10
Installation
name 45
configuring address settings 8
hardware 7
pin assignments 95
session time-out 27
status values 111
used by appliance 112
IP address
changing 71
configuring 8
displaying 80
SNMP
Port Alert Add command 57
Port Alert Copy command 57
Port Alert Delete command 58
Port Break command 59
L
Line editing operations
ASCII TTY devices 44
VT100 compatible devices 43
Lock-out. See Security lock-out
Login 10
Port History command 59
Port Logout command 59
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Port NFS command 60
Port Set command 61
Port Set In/Out command 63
PPP
Server SNMP command 72
Server SNMP Community command 73
Server SNMP Manager command 73
Server SNMP Trap command 74
Server SNMP Trap Destination command 75
Server SSH command 75
about 19
Session
Q
Quit command 64
Show command summary 76
R
Show NFS command 76
RADIUS
Show NTP command 77
about 30
Show Port command 77
Show Server CLI command 81
Show Server command 80
Show Server PPP command 81
Show Server RADIUS command 81
Show Server Security command 82
Show Server SNMP command 82
Show User command 83
Resume command 64
S
Security lock-out
SNMP
about 32
about 39
Server CLI command 65
Server command summary 65
Server FLASH command 67
Server Init command 68
Server PPP command 68
Server RADIUS command 69
Server Reboot command 70
Server Security command 70
Server Set command 71
Server Share command 72
adding/deleting management addresses 39
adding/deleting trap destination addresses 75
adding/deleting trap destinations 40
displaying port alert string information 41
specifying management entity addresses 73
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Index
119
SPC command 85
SPC device
specifications 93
support 113
Telnet
sockets 85
connections to devices 17
options 1
SPC Socket command 85
SSH
Time-out. See Session time-out
Traps 100
about 20
authenticating users 21
server keys 21
user keys 22
U
User accounts
access rights and levels 28
Statistics
displaying 28
network 80
displaying user information 83
User Add command 87
User command summary 86
User Delete command 88
User Logout command 88
User Set command 89
User Unlock command 91
port 77
Subnet mask
changing 71
configuring 8
displaying 80
T
Technical
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For Technical Support:
Email: [email protected]
www.avocent.com
Avocent Corporation
4991 Corporate Drive
Huntsville, Alabama 35805-6201 USA
Tel: +1 256 430 4000
Avocent International Ltd.
Avocent House, Shannon Free Zone
Shannon, County Clare, Ireland
Tel: +353 61 715 292
Fax: +1 256 430 4031
Fax: +353 61 471 871
Avocent Asia Pacific
Singapore Branch Office
100 Tras Street, #15-01
Amara Corporate Tower
Singapore 079027
Avocent Germany
Gottlieb-Daimler-Straße 2-4
D-33803 Steinhagen
Germany
Tel: +49 5204 9134 0
Fax: +49 5204 9134 99
Tel: +656 227 3773
Fax: +656 223 9155
Avocent Canada
20 Mural Street, Unit 5
Richmond Hill, Ontario
L4B 1K3 Canada
Tel: +1 877 992 9239
Fax: +1 877 524 2985
590-434-001B
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