Agilent Technologies Network Card 82350B User Manual

Agilent 82350B  
PCI GPIB  
Interface  
Installation and  
Configuration  
Guide  
Agilent Technologies  
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Safety Notices  
A CAUTION notice denotes a hazard. It calls attention to an  
CAUTION  
operating procedure, practice, or the like that, if not  
correctly performed or adhered to, could result in damage to  
the product or loss of important data. Do not proceed beyond a  
CAUTION notice until the indicated conditions are fully under-  
stood and met.  
A WARNING notice denotes a hazard. It calls attention to an  
operating procedure, practice, or the like that, if not correctly  
performed or adhered to, could result in personal injury or  
death. Do not proceed beyond a WARNING notice until the  
indicated conditions are fully understood and met.  
WARNING  
iii  
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Safety Symbols  
The following symbol on the instrument and in the documenta-  
tion indicates precautions that must be taken to maintain safe  
operation of the instrument.  
Direct current  
Alternating current  
Both direct and alternating current  
Three-phase alternating current  
Earth (ground) terminal  
Protective conductor terminal  
Frame or chassis terminal  
Equipotentiality  
Equipment protected throughout by double insulation  
or reinforced insulation  
Caution, risk of electric shock  
iv  
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Caution, risk of danger (refer to this manual for specific  
Warning or Caustion information.  
Caution, hot surface  
v
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General Safety Information  
• Use the device with the cables provided.  
CAUTION  
• Repair or service that is not covered in this manual should  
only be performed by qualified personnels.  
• Do not use the device if it appears damaged or defective.  
WARNING  
• Observe all markings on the device before connecting any  
wiring to the device.  
• Do no operate the device in the presence of flammable  
gases or fumes.  
• Do no install substitute parts or perform any unauthorized  
modification to the device.  
vi  
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Environment Conditions  
This instrument is designed for indoor use in areas with low  
condensation. Table 1 shows the general environment  
requirements.  
Table 1 Environment requirements  
Environment Conditions  
Operating environment  
Operating himidity  
Requirements  
0 °C to +55 °C  
Up to 90% at 40 °C non-condensing  
– 40 °C to +70 °C  
Storage environment  
Storage humidity  
Up to 90% at 65 °C non-condensing  
The Agilent 82350B PCI GPIB Interface complies with the  
following safety and EMC requirements:  
CAUTION  
IEC 61326-1 Group 1, Class A  
IEC 61010-1  
vii  
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Regulatory Markings  
The CE mark is a registered trademark of the Euro-  
pean Community. The CE mark shows that the prod-  
uct complies with all the relevant European Legal  
Directives.  
ICES/NMB-001 indicates that this ISM device  
complies with Canadian ICES-001.  
The CSA mark is a registered trademark of the  
Canadian Standards Association. A CSA mark with  
the indicators “C” and “US” means that the product  
is certified for both the U.S. and Canadian markets,  
to the applicable American and Canadian  
standards.  
The C-tick mark is a registered trademark of the  
Spectrum Management Agency of Australia. This  
signifies compliance with the Australia EMC Frame-  
work regulations under the terms of the Radio Com-  
munication Act of 1992.  
This product complies with the WEEE Directive  
(2002/96/EC) marking requirement. The affixed  
product label indicates that you must not discard  
this electrical/electronic product in domestic  
household waste.  
viii  
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Waste Electrical and Electronic Equipment  
(WEEE) Directive 2002/96/EC  
This instrument complies with the WEEE Directive  
(2002/96/EC) marking requirement. This affixed product label  
indicates that you must not discard this electrical/electronic  
product in domestic household waste.  
Product Category:  
With reference to the equipment types in the WEEE directive  
Annex 1, this instrument is classified as a “Monitoring and  
Control Instrument” product.  
The affixed product label is shown as below:  
Do not dispose in domestic household waste  
To return this unwanted instrument, contact your nearest Agi-  
lent office, or visit:  
for more information.  
ix  
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DECLARATION OF CONFORMITY  
According to ISO/IEC Guide 22 and CEN/CENELEC EN 45014  
Manufacturer’s Name:  
Manufacturer’s Address:  
Agilent Technologies, Incorporated  
815 – 14th St. SW  
Loveland, CO 80537  
USA  
Declares under sole responsibility that the product as originally delivered  
Product Name:  
Model Number:  
Product Options:  
PCI GPIB Interface  
82350B  
This declaration covers all options of the above product(s)  
complies with the essential requirements of the following applicable European Directives, and  
carries the CE marking accordingly:  
EMC Directive (89/336/EEC, amended by 93/68/EEC)  
Low Voltage Directive (73/23/EEC, amended by 93/68/EEC)  
and conforms with the following product standards:  
EMC  
Standard  
Limit  
IEC 61326-1:1997+A1:1998 / EN 61326-1:1997+A1:1998  
CISPR 11:1990 / EN 55011:1991  
Group 1 Class A  
IEC 61000-4-2:1995+A1:1998 / EN 61000-4-2:1995  
IEC 61000-4-3:1995 / EN 61000-4-3:1995  
IEC 61000-4-4:1995 / EN 61000-4-4:1995  
IEC 61000-4-6:1996 / EN 61000-4-6:1996  
4 kV CD, 8 kV AD  
3 V/m, 80-1000 MHz  
0.5 kV signal lines, 1 kV power lines  
3 V, 0.15-80 MHz 1 cycle, 100%  
Canada: ICES-001:1998  
Australia/New Zealand: AS/NZS 2064.1  
The product was tested in a typical configuration with Agilent Technologies test systems.  
IEC 61010-1:2001 / EN 61010-1:2001  
Canada: CSA C22.2 No. 1010.1:1992  
UL 61010B-1: 2003  
Safety  
Supplementary Information:  
This DoC applies to above-listed products placed on the EU market after:  
20 April 2004  
Date  
Ray Corson  
Product Regulations Program Manager  
For further information, please contact your local Agilent Technologies sales office, agent or distributor,  
or Agilent Technologies Deutschland GmbH, Herrenberger Straße 130, D 71034 Böblingen, Germany.  
Template: A5971-5302-2, Rev. B.00  
82350B-DoC-B  
DoC Revision B  
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Contents  
1
Installing and Configuring the 82350  
Getting Started  
2
Step 1 - Before you install the 82350  
3
Check your shipment  
System requirements  
3
4
Create an emergency repair disk  
6
Step 2: Installing the Agilent IO Libraries Suite  
Checking for installed Agilent IO Libraries  
7
7
Installing Agilent IO Libraries Suite  
9
Step 3: Connecting your instruments 17  
Installing the 82350 in your PC 17  
Connecting instruments to the 82350 19  
Step 4: Configuring the 82350 23  
Installing configuration files 23  
Configuring the 82350 interface 24  
Step 5: Communicating with your instruments 28  
Verifying instrument communication 28  
Programming your instruments 29  
2
Troubleshooting Guidelines  
Troubleshooting Overview 34  
82350 Hardware Checks 35  
Check cables/connections/power 35  
82350 Software Checks 40  
Agilent IO Libraries Suite Checks 45  
Check IO Libraries Suite installation 45  
Check IO Control operation 46  
Install IO Libraries Suite (if 82350 was installed first) 47  
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3
82350 Specifications and Information  
General Requirements 50  
General Characteristics 51  
Accessing an Electronic Copy of this Guide 52  
Contacting Agilent 53  
xii  
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Agilent 82350B PCI GPIB Interface 82350B PCI  
GPIB Interface  
Installation and Configuration Guide  
1
Installing and Configuring  
the 82350  
This Agilent 82350B PCI GPIB Interface Installation and  
Configuration Guide shows you how to install and configure  
the Agilent 82350B PCI GPIB Interface (called the 82350 in this  
guide) and shows how to use the Agilent IO Libraries Suite to  
configure the card in PCs with Windows XP or Windows Vista  
or Windows 7 operating systems.  
The 82350 interface is supported on PCs with Windows NT®  
4.0, but the latest version of Agilent IO Libraries Suite is not  
supported on NT. To use Windows NT, go to  
NOTE  
Libraries M.01.01. Refer to the IO Libraries M.01.01  
documentation for installation and configuration instructions.  
In case of difficulty in installing the 82350, see Chapter 2 -  
Troubleshooting Information.  
Agilent Technologies  
1
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1
Installing and Configuring the 82350  
Getting Started  
In this guide, an 82350 GPIB Interface System is  
defined as a system in which GPIB instruments are  
connected via GPIB cables to an 82350 PCI GPIB  
Interface Card (called the 82350 in this guide) that  
is installed in a Windows PC. Figure 1-1 shows a  
typical system.  
GPIB Cable  
Instrument  
Instrument  
PC  
Connect to GPIB  
port on instrument.  
Connect to 82350 GPIB  
Interface Card installed in PC.  
Figure 1-1 82350B system overview  
Use the following sequence of steps as a guide as  
you set up your GPIB system. See the associated  
steps if you need more details. See Chapter 2 -  
Troubleshooting Guidelines if you need additional  
information on setting up the 82350 or GPIB  
instruments.  
2
82350B Installation and Configuration Guide  
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Installing and Configuring the 82350  
1
Step 1 - Before you install the 82350  
Before you install the 82350, you should:  
Check Your Shipment  
Check System Requirements  
Create an Emergency Repair Disk  
Check your shipment  
Your 82350 Interface shipment should include the  
items in Figure 1-2. If any items are missing or  
damaged, keep the shipping materials and contact  
Agilent Technologies. See Chapter 3 - 82350 Guide  
Information for addresses/telephone numbers.  
To reduce the risk of damaging the 82350B card, protect  
CAUTION  
the card from static electricity. Leave the card in its  
anti-static bag until you are ready to install the card.  
Handle the card only by the sheet metal frame or by the  
card edges. Never touch any other part of the card.  
ƒ
ƒ
ƒ
ƒ
ƒ
ƒ
Agilent Technologies 82350B PCI GPIB Interface Card  
Agilent IO Libraries for Instrument Control CD  
82350B Getting Started Poster  
82350B PCI GPIB Installation and Configuration Guide  
82350B Warranty Statement  
82350B Poster  
Software License Agreement  
82350B Guide  
Warranty  
Statement  
Software License  
82350B PCI GPIB Interface Card  
Agilent Automation-  
Ready CD  
Figure 1-2 82350B shipment contents  
82350B Installation and Configuration Guide  
3
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1
Installing and Configuring the 82350  
System requirements  
The following is a list of the system configurations  
that we tested IO Libraries 15.5 on and are there-  
fore guaranteed to work. In general, any x86 or  
x64 (except Itanium) should work but there may be  
a decrease in performance.  
Windows XP Service Pack 3 (or later)  
Processor Speed:  
600 MHz or higher required, 800 MHz  
recommended  
Available memory:  
256 MB minimum (1 GB or greater recommended)  
Available hard disk space1:  
1.5 GB available hard disk space, includes:  
• 1GB available for Microsoft .NET Framework 2.0  
• 65MB for Agilent IO Libraries Suite  
Video:  
Super VGA (800x600) 256 colors or more  
Browser:  
Microsoft Internet Explorer 5.01 or greater  
1 Because of the installation procedure, less memory may be  
required for operation than is required for installation.  
4
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Installing and Configuring the 82350  
1
Windows VISTA SP1 and SP2 (32-bit and 64-bit),  
Business, Ultimate, Enterprise, Home Basic, and  
Home Premium  
Processor Speed:  
1Ghz 32-bit (x86), 1GHz 64-bit (x64), no support  
for Itanium64  
Available memory:  
1 GB minimum  
Available hard disk space1:  
1.5 GB available hard disk space, includes:  
• 1GB available for Microsoft .NET Framework 2.0  
• 65MB for Agilent IO Libraries Suite  
Video:  
Support for DirectX 9 graphics with 128MB  
graphics memory recommended (Super VGA  
graphics is supported)  
Browser:  
Microsoft Internet Explorer 7 or greater  
Windows 7 (32- and 64-bit), Home Basic, Home  
Premium, Professional, Ultimate, Enterprise  
Processor Speed:  
1Ghz 32-bit (x86), 1GHz 64-bit (x64), no support  
for Itanium64  
Available memory:  
1 GB minimum  
Available hard disk space1:  
1.5 GB available hard disk space, includes:  
• 1GB available for Microsoft .NET Framework 2.0  
• 65MB for Agilent IO Libraries Suite  
82350B Installation and Configuration Guide  
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1
Installing and Configuring the 82350  
Video:  
Support for DirectX 9 graphics with 128MB  
graphics memory recommended (Super VGA  
graphics is supported)  
Browser:  
Microsoft Internet Explorer 7 or greater  
Create an emergency repair disk  
The Agilent IO Libraries Suite includes I/O drivers  
for various PCI plug-in cards. Extensive testing of  
these drivers and cards has revealed that early  
revisions of the BIOS code in several PCs are not  
completely PCI-compliant. This has caused  
problems when running the Agilent IO Libraries,  
whether or not the PCI card is installed. Problems  
can include system errors, operating system  
crashes, or card initialization failures.  
For Windows NT operating systems, most PC  
manufacturers recommend that before installing  
any PCI card, you first create an EMERGENCY  
REPAIR DISK. If your PC exhibits any abnormal  
behavior following installation of the Agilent IO  
Libraries, we recommend a BIOS upgrade to  
the PC. BIOS upgrades are available from most PC  
manufacturers’ websites.  
6
82350B Installation and Configuration Guide  
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Installing and Configuring the 82350  
1
Step 2: Installing the Agilent IO Libraries Suite  
Below are the steps on how to install the Agilent  
IO Libraries Suite, using default settings, including:  
Checking for Installed Agilent IO Libraries or  
Agilent IO Libraries Suite  
Installing Agilent IO Libraries Suite  
See the Agilent IO Libraries Getting Started Guide on your  
Automation-Ready CD for a full description of installation  
options and installation troubleshooting information.  
NOTE  
You must have Administrator privileges to install the IO  
Libraries Suite and to run the Connection Expert utility.  
Checking for installed Agilent IO Libraries  
Before you begin installation, check for previously  
installed Agilent IO Libraries software. If a version  
of the Agilent IO Libraries Suite is installed on  
your PC, a blue IO icon may be displayed on the  
Windows Notification Area (on the lower  
right-hand side of the screen).  
IO Libraries Suite icon  
Figure 1-3 IO Libraries Suite icon  
If the IO icon is displayed, click the icon and  
click About Agilent IO Control to display the  
version. The version must be 15.0 and above. If  
the IO icon is not displayed, a version may still  
be installed. To check this, click Start |  
Programs and look for the Agilent IO Libraries  
or Agilent IO Libraries Suite program group.  
82350B Installation and Configuration Guide  
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1
Installing and Configuring the 82350  
If this group is displayed, click Agilent IO  
Libraries > Utilities > IO Control to display the  
IO icon. Then, click the icon and click About  
Agilent IO Libraries Control to display the  
installed version (must be 15.0 or greater).  
If neither the IO icon nor the Agilent IO  
Libraries program group is displayed, no Agilent  
IO Libraries are installed and you can use  
the steps in this chapter and in the Agilent IO  
Libraries Suite Connectivity Guide to install the  
libraries.  
If the version of the Agilent IO Libraries Suite is  
less than 15.0, you must install the latest version  
included on your Automation- Ready CD to  
support the 82350B.  
If possible, you should always use the current  
version of the Agilent IO Libraries Suite. This  
version supports the latest interfaces and  
operating systems and has the most advanced  
features.  
8
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Installing and Configuring the 82350  
1
Installing Agilent IO Libraries Suite  
You must have Administrator privileges to install Agilent IO  
Libraries Suite Connection Expert.  
NOTE  
Every IO Libraries Suite installation is a “Full installation”  
NOTE  
In past versions of IO Libraries, there was an option to install  
IO Libraries as either a Full version or a Runtime version.  
Beginning with IO Libraries Suite 14.0, the installation process  
provides a Full installation for all users (i.e. there is no longer  
a Runtime installation option). This means that every installa-  
tion now includes the development components of the Agilent  
IO Libraries Suite software, which allow you to develop your  
own I/O programs. If you wish to minimize the size of the  
installed software, select a Custom installation; when you get  
to the Select Features dialog, do not select the manuals and  
the sample programs.  
This section describes how to install Agilent IO  
Libraries Suite on your PC. The process is as  
follows:  
1 Verify that your PC meets the minimum system  
requirements. (See “System Requirements for  
Agilent IO Libraries Suite 15.5” in the IO Librar-  
ies Suite 15.5 Connectivity Guide)  
2 If you are upgrading to IO Libraries Suite from a  
previous version of IO Libraries, you must  
remove the instruments and interfaces listed  
below before you upgrade your software. This  
step is necessary in order for these devices to  
obtain the correct drivers to work with Agilent  
IO Libraries Suite.  
a Disconnect any USB instruments from your  
PC.  
b Disconnect any Agilent 82357 USB/GPIB inter-  
face converters from your PC.  
c Disconnect any Agilent E8491 IEEE 1394 PC  
Link to VXI interfaces from your PC.  
82350B Installation and Configuration Guide  
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1
Installing and Configuring the 82350  
3 Close all other applications on your PC.  
If you install a PCI card in your computer at the same time you  
NOTE  
install Agilent IO Libraries Suite 15, a possible conflict can  
occur. The “New Hardware Found” dialog for the PCI card  
must be closed before installing IO Libraries. Otherwise the IO  
Libraries installation will stop until PCI card installation is com-  
plete.  
If you have NI software installed (such as NI MAX, etc.), then  
all NI services must be stopped prior to installing IO Libraries.  
NOTE  
4 Insert the Automation- Ready CD with Agilent IO  
Libraries Suite into the CD-ROM drive of your  
PC.  
Wait a few seconds for the auto-run window to  
appear.  
If the auto-run window does not appear auto-  
matically,  
Click Start > Run...  
Type <drive>:autorun\auto.exe, where  
<drive> is your CD drive letter.  
5 When the installation start-up window appears,  
click the “Click here to install now” button  
once, and wait for the InstallShield Wizard to  
appear.  
Note: you also have the opportunity to watch a  
two-minute video how easy it is to install,  
set-up and configure your interfaces and instru-  
ments using Agilent IO Libraries Suite 15.  
6 If the IVI Shared Components and IVI VISA  
COM Standard Components are not already  
installed on your PC, Agilent IO Libraries Suite  
installs them in the standard, default locations.  
10  
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Installing and Configuring the 82350  
1
The IVI Shared Components and IVI VISA COM Standard Com-  
ponents are installed in default folders. However, if you need to  
install the IVI Components in a unique location refer to “Cus-  
tom Installation of IVI Shared Components” in the IO Libraries  
Suite 15.5 Connectivity Guide.  
NOTE  
7 When the InstallShield Wizard appears, click  
Next > to begin the IO Libraries Suite software  
installation.  
8 Read the License Agreement(s). If you accept the  
terms, click the radio button labeled I accept  
the terms of the license agreement and then  
click Next > to continue.  
9 When the InstallShield Wizard Setup Type dialog  
box appears, as shown, select Typical or Cus-  
tom, then click OK. The Typical setup installs  
the recommended features for your configuration  
in standard locations on your PC. In a Typical  
setup, if another vendor’s VISA software is  
already installed on this PC, Agilent VISA is  
installed as secondary. If no other vendor’s VISA  
software is found on this PC, Agilent VISA is  
installed as primary. (See “Using Agilent VISA in  
Side-by-Side Mode” in the IO Libraries Suite 15.5  
Connectivity Guide.)  
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Installing and Configuring the 82350  
If you accept the Typical Installation, click “Next” and pro-  
ceed to Step 13, Start Copying Files, on page 14.  
NOTE  
If you chose the Custom Installation radio button, click  
Next” and proceed with Step 10 below.  
10 If you chose the Custom setup and you do not  
have another vendor’s VISA implementation  
installed on your PC, then you will see the dia-  
log box below, which asks whether you want to  
install Agilent VISA as the primary VISA.  
12  
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Installing and Configuring the 82350  
1
If you do have another vendor’s VISA installed,  
you will see a similar dialog box, but the check  
box will not be selected, indicating that the  
default is to install Agilent VISA as secondary.  
For details on this topic, see “Using Agilent  
VISA in Side-by-Side Mode” in the IO Libraries  
Suite 15.5 Connectivity Guide.  
11 If you chose a Custom setup, the next dialog  
shows the location of:  
The IO Libraries Suite Destination Folder  
Agilent VISA Destination Folder  
IVI Components Destination Folder  
The VISA and IVI destinations are greyed out.  
They are for information only. In order to  
change them you must follow the instructions in  
“Custom Install the IVI Shared Components” in  
the IO Libraries Suite 15.5 Connectivity Guide.  
12 If you chose a Custom setup, you will now see  
the Select Features dialog box.  
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Installing and Configuring the 82350  
Click on any feature in the list to see the fea-  
ture description and the space requirements  
for the selected set of features. It is recom-  
mended that you install the manuals and sam-  
ple programs if you plan to program with the  
Agilent IO Libraries; however, you may omit  
them to save space.  
Select the check box for each feature to be  
installed. Clear the check box for each feature  
to omit.  
When you are done selecting features, click  
Next >.  
13 The Start Copying Files dialog appears; click  
Install to begin copying files.  
If the Microsoft .NET Framework version 2.0 has  
not previously been installed on your PC, IO  
Libraries will install them; this may take up to  
ten minutes. The Microsoft .NET Framework pro-  
vides necessary infrastructure for Agilent IO  
Libraries Suite utilities, as well as for .NET pro-  
gramming tools and many other applications. You  
will only need to install the .NET Framework  
once, even if you remove and reinstall or  
upgrade your IO Libraries Suite.  
14  
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Installing and Configuring the 82350  
1
14 After the files have been copied, you may see a  
dialog asking you to restart your PC. This occurs  
only if you have certain I/O hardware configura-  
tions. If you choose not to reboot at this time,  
you should reboot before running Connection  
Expert.  
15 When the InstallShield Wizard Complete dialog  
appears indicating that Agilent IO Libraries was  
successfully installed:  
a Click Finish to close the window  
b Or click on one of the product/solution links  
for information on other Agilent solutions.  
16 Click the IO control icon (  
) in lower right  
Windows Notification area to run Agilent IO  
Libraries.  
17 If you are installing Agilent IO Libraries Suite  
along with another instrument, interface, or soft-  
ware package such as Agilent VEE, there may be  
another CD with additional software (drivers,  
sample programs, etc.). If you want to install  
this additional software,  
Insert the CD into the CD drive on your PC.  
Follow the instructions that came with the CD  
or the hardware or software product.  
18 Re-connect any USB instruments or E8491  
IEEE-1394 FireWire™ to VXI interfaces that you  
may have disconnected in Step 2. Install any  
new hardware.  
19 If Connection Expert is already running, click  
the Refresh All button to identify any hardware  
you have just installed or re-connected.  
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Installing and Configuring the 82350  
If Connection Expert is not already running, run  
it now to verify your I/O configuration: In the  
Windows Notification area, click the IO icon  
(
), then click Agilent Connection Expert.  
a Locate your interfaces and instruments in the  
Explorer Pane. Click on them to see their  
properties (displayed in the right-hand pane).  
Observe their state, also displayed in the  
right-hand pane: if communication to the  
interface or instrument has been successfully  
established, it will be in the Verified state,  
denoted by a green check mark.  
b Change the default I/O configuration (if neces-  
sary) by clicking Change Properties... in the  
property pane of the interface or instrument  
you wish to configure.  
If you plan to program your GPIB instruments using the Agilent  
488 API, or to run NI-488.2–compatible programs with Agilent  
interface hardware (such as GPIB cards), you may need to  
enable the Agilent 488 library. To do this, click Tools > Agilent  
488..., then select the check box labeled Enable Agilent GPIB  
cards for 488 programs.  
NOTE  
c If you would like to test your connections  
manually, select your instrument, right-click  
and choose Send Commands To This Instru-  
ment.  
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82350B Installation and Configuration Guide  
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Installing and Configuring the 82350  
1
Step 3: Connecting your instruments  
This step shows how to install an 82350 in a PCI  
slot in your PC and how to connect GPIB  
instruments to the 82350, including:  
Installing the 82350 in your PC  
Connecting instruments to the 82350  
If you have not yet installed the Agilent IO Libraries Suite, go to  
Step 2 - Installing the Agilent IO Libraries Suite” and install  
the software BEFORE you install the 82350 in your PC.  
NOTE  
To reduce the risk of damaging the 82350, only handle the card  
by the sheet metal frame or by its edges. Never touch any  
other part of the card, including the PCI connector.  
The 82350B is a 5V PCI card and will not fit in a 3.3V PCI slot.  
Also, the 82350 will not fit in an EISA or ISA slot.  
Installing the 82350 in your PC  
1 Record the Card Serial Number. Remove the  
card from its anti-static bag and record the  
Serial Number for future reference. Save the  
anti-static bag so you can protect the card if you  
need to remove the card from the PC.  
The 82350 Serial Number is located on the white  
serial number label on the card. The label  
contains 24 characters, with the last 8 characters  
(plus US) being the 82350 Serial Number. Thus,  
if the numbers on the serial number label are  
82350-66511-4224-01-42300113, since the last 8  
characters are 42300113, the 82350 Serial  
Number is US42300113.  
2 Remove PC Cover. Remove power from the PC  
and from all of its peripherals. Then, remove the  
power cord from the PC. Unlock and remove the  
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Installing and Configuring the 82350  
cover from the PC to allow access to the I/O  
slots. See your PC documentation for  
instructions.  
Take precautions against static discharge when handling and  
installing cards.  
NOTE  
Figure 1-4 Remove the PC cover  
3 Remove a Cover Plate. Remove one of the PC  
back panel cover plates. The 82350B is a 5V PCI  
card and will not fit in a 3.3V PCIe slot or in an  
EISA or ISA slot. Choose a 5V PCI slot that will  
give adequate clearance for the GPIB connector.  
Figure 1-5 Remove the card slot  
4 Install the 82350. Insert the 82350 Interface  
Card edge connector into the PCI expansion slot  
connector of the PC. Make sure the interface is  
fully seated by pushing firmly on the top edge of  
the card with the palm of your hand. The GPIB  
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Installing and Configuring the 82350  
1
connector should extend through the back panel  
opening to allow GPIB cable connection. If you  
install more than one 82350, you may want to  
install the cards so there is at least one empty  
slot between 82350s. When inserting the 82350,  
be sure to hold the card by its edges. Also, be  
careful with the metal faceplate around the GPIB  
connector as the faceplate can be bent.  
Figure 1-6 Install the 82350B  
5 Replace the Cover Plate Screw. This will hold  
the 82350 in place. Save the blank cover plate  
for use if the 82350 is later removed. Replace  
the PC cover(s) as described in your PC  
documentation.  
Figure 1-7 Replace the cover plate screw  
Connecting instruments to the 82350  
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Installing and Configuring the 82350  
After the 82350 is installed in your PC, the next  
step is to connect your GPIB instruments to the  
installed 82350. Suggested steps follow. When you  
have made the connections, go to “Step 4 -  
Configuring the 82350”.  
1 Review Connection Guidelines. The  
recommended method for connecting a GPIB  
system is a linear arrangement with the system  
controller (PC) at one end of the system.  
However, a GPIB system can also be connected  
together in a star, linear, or a combination  
configuration as long as the total number of  
devices on the system is £ 14 and these  
guidelines are followed:  
To minimize stress on connector mountings,  
no more than three cable connectors blocks  
should be stacked on top of one another.  
The GPIB connector screws should be  
finger-tightened only.  
Minimize cable length as much as possible.  
All system devices must have tri-state  
drivers and must be powered on. Systems  
with devices not using tri-state drivers are  
limited to transfer rates < 250 Kbytes/sec.  
For operation with data transfer rates < 500  
Kbytes/sec, the total length of all GPIB  
cables is 2 meters times the number of  
devices connected together, up to a  
maximum of 20 meters.  
For operation with data transfer rates > 500  
Kbytes/sec, the total length of all GPIB  
cables is > 1 meter times the number of  
devices connected together, up to a  
maximum of 15 meters.  
The length between adjacent devices is not  
critical as long as the overall restriction is  
met. GPIB bus extenders are available that  
allow operation over much greater distances.  
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Installing and Configuring the 82350  
1
2 Connect GPIB Cables to the 82350. Connect a  
separate GPIB cable to each installed 82350.  
Tighten the GPIB connector screws finger-tight  
only. (The screwdriver slots are for removal  
purposes only.) Two examples follow showing  
how to connect a single GPIB instrument or how  
to connect multiple GPIB instruments.  
For information or to purchase Agilent GPIB  
Example: Connecting a single GPIB instrument  
Figure 1-8 shows connections from a single GPIB  
instrument to the GPIB connector of an 82350  
installed in your PC. You may want to record the  
primary GPIB address of the attached instrument  
for future programming use. After making the  
connections, reconnect the PC power cord and  
apply power to the PC and to attached  
peripherals/instruments.  
To avoid damage to the connectors, only finger-tighten the  
connectors.  
CAUTION  
GPIB Cable  
Instrument  
PC  
GPIB Connector. Connect to  
GPIB port on GPIB Instrument.  
GPIB Connector. Connect to GPIB  
connector on 82350 GPIB Interface  
Card installed in PC.  
Figure 1-8 Connecting a single GPIB instrument  
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Installing and Configuring the 82350  
Example: Connecting Multiple GPIB Instruments  
Figure 1-9 shows one way to connect three GPIB  
instruments to an Agilent 82350 GPIB Interface  
Card. You may want to record the primary GPIB  
address of each attached instrument for future  
programming use. After making the connections,  
reconnect the PC power cord and apply power to  
the PC and attached peripherals/instruments.  
To avoid damage to the connectors, only finger-tighten the  
connectors.  
CAUTION  
Although the figure shows cable connections to GPIB  
Instrument 1, the connection can be to any GPIB instrument in  
the system.  
NOTE  
GPIB Connector. Connect to GPIB  
connector on 82350 Interface Card.  
GPIB Connector.  
Connect to GPIB port  
on GPIB Instrument 1.  
GPIB Cable  
PC  
Instrument 1  
Instrument 2  
Instrument 3  
Figure 1-9 Connecting multiple GPIB instruments  
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Installing and Configuring the 82350  
1
Step 4: Configuring the 82350  
This step shows how to configure a Windows  
XP/Vista/7 operating system for a PC that has an  
82350 installed.  
Installing configuration files  
1 Apply Power. Apply power to the PC and to the  
installed GPIB instruments. As Windows starts  
again, a Found New Hardware Wizard may  
start.  
2 Install Configuration Files. Click Next> to  
accept the defaults. (Make sure that you have  
installed Agilent IO Libraries Suite first. You will  
not need a CD.) Click Finish to complete the  
installation.  
3 Open Connection Expert. Click the Agilent IO  
Control icon in the Windows Notification area,  
and then click Agilent Connection Expert. When  
the main screen appears, you will see a map of  
the system connections in the Instrument I/O  
on this PC pane (also called “Explorer Pane”). If  
you see your interface and instruments in the  
Explorer Pane, you are ready to go!  
For help with Connection Expert, refer to the Agilent IO Librar-  
ies Suite help file. This help file is available from the IO Control  
> Documentation menu.  
NOTE  
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Installing and Configuring the 82350  
Configuring the 82350 interface  
1 Open Connection Expert. Click the Agilent IO  
Control icon (IO icon on the Windows  
Notification Area) and then click Agilent  
Connection Expert. When the Connection  
Expert window appears, highlight the GPIB  
interface in the explorer view (tree view at the  
center of the window) and then click Change  
Properties... to display the Agilent 82350 PCI  
GPIB Interface dialog box.  
Figure 1-10 Agilent Connection Experts  
For a description of Connection Expert and the Agilent IO Libraries  
NOTE  
Suite, see the Agilent IO Libraries Suite Online Help. To access this  
Help file, click the IO Control and select Documentation > IO  
Libraries Suite Help.  
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Installing and Configuring the 82350  
1
2 Configure GPIB Card Parameters. When the  
Agilent 82350 PCI GPIB Interface dialog box  
appears, set the VISA interface ID, SICL  
interface ID, Logical unit and GPIB address  
values as required.  
Also, verify that this is the System controller  
for the GPIB to which it is attached (this is the  
typical operating mode). (See the System  
Controller discussion below.) Then, click the OK  
button. Some guidelines to set these values  
follow.  
Changes to certain properties of the 82350, including:  
NOTE  
GPIB address  
System controller flag  
SICL interface ID  
Logical unit  
will not take effect until you reboot your PC. If you choose not to  
reboot immediately, Connection Expert will display a warning icon  
until you reboot.  
Figure 1-11 Configure GPIB card parameters  
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Installing and Configuring the 82350  
Table 1-1 82350 GPIB interface card configuration parameters  
VISA  
Symbolic name that VISA uses to uniquely identify this GPIB  
Interface ID  
interface. The default VISA interface ID is GPIB0. The 82350  
interface ID for VISA must begin with the string GPIB and  
have an integer appended to it, such as GPIB0, GPIB1,  
GPIB2, etc. Remember this value to properly address GPIB  
devices in your VISA applications.  
GPIB  
Address  
Address of this GPIB interface controller on the GPIB bus. It  
is usually 21 if the GPIB interface is a System Controller or  
20 if the GPIB interface is a non-System Controller (see  
System Controller, following). These addresses are chosen  
by convention but any address in the range 0 - 30, inclusive,  
may be used.  
System  
Controller  
Determines if this interface controls which bus devices talk  
and which bus devices listen. If several devices exist on a  
bus, be sure each has a unique GPIB bus address and only  
one device is the System Controller. Each GPIB interface has  
its own independent bus. Thus, each interface may be a  
System Controller as long as it is not chained together with  
other GPIB interfaces. However, two or more System  
Controllers on the same bus will cause the bus to be  
inoperative.  
SICL  
Interface ID  
Symbolic name that SICL uses to uniquely identify this GPIB  
interface. The default Interface ID is gpib0. The SICL  
interface ID must be a unique string of alphanumeric  
characters, starting with a letter. Remember this value and  
the logical unit number to properly address GPIB devices in  
your SICL applications.  
Logical Unit Number that SICL uses to uniquely identify this 82350  
interface. The logical unit number is an integer in the range  
of 0 - 10000. Remember this value and the SICL interface ID  
to properly address the GPIB interface in your SICL  
applications.  
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Installing and Configuring the 82350  
1
3 Repeat Steps for Other Cards. If you have  
installed more than one 82350 in your PC,  
repeat these steps for the remaining cards. Then,  
go to “Step 5 - Communicating with  
Instruments”.  
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Installing and Configuring the 82350  
Step 5: Communicating with your instruments  
After the 82350 has been configured and you have  
connected your GPIB instruments to the 82350, the  
next step is to verify communication between your  
PC and the instruments using the Interactive IO  
utility. After communication has been established,  
you can begin programming the instruments using  
VISA, VISA COM, SICL, or SCPI commands. This  
section includes:  
Verifying Instruments  
Programming Your Instruments (Optional)  
Verifying instrument communication  
When the Agilent IO Libraries Suite was installed  
on your PC, an I/O utility called Interactive IO  
was also installed. You can use Interactive IO to  
verify communication between your PC and  
connected GPIB instruments.This section shows  
one way to use Interactive IO to verify instrument  
communication.  
Once your GPIB interface has been configured in Connection  
NOTE  
Expert, if you can see the attached GPIB instrument(s) in the  
Connection Expert explorer and see their IDN string  
information in the detail pane then communication has been  
verified. Interactive IO allows you to manually verify  
communication and send specific commands to your  
instruments.  
To use Interactive IO to send a *IDN?  
(identification) query to an instrument:  
1 Select the instrument by clicking its icon in the  
Connection Expert explorer view.  
2 Right-click the instrument and click Send  
Commands To This Instrument to display the  
Interactive IO window. For information on  
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1
Interactive IO, including a list of common  
commands and their meanings, click Help | Help  
Topics.  
3 *IDN? is the default command. Click Send &  
Read to send the identification query to the  
instrument and display its reply in the  
Interactive IO window.  
4 To send other commands, click Commands> to  
select from a list of common commands, or type  
a command into the Command: field. If you  
experience timeout errors for some commands,  
click Options to change the timeout value.  
Figure 1-12 Agilent Interactive IO  
Programming your instruments  
This section provides an introduction to  
programming GPIB instruments via the 82350 PCI  
GPIB interface using the Agilent VISA and SICL IO  
Libraries. You can program in various  
languages/applications, including Visual Basic,  
Visual C++, and Agilent VEE.  
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Installing and Configuring the 82350  
See the applicable User’s Guide, such as the Visual  
Basic User’s Guide, for programming guidelines.  
You can also find additional programming examples  
using various IO Libraries and instrument drivers  
in the instrument User’s Guide. After the 82350 is  
successfully installed and configured, it should act  
as a transparent interface for programming GPIB  
instruments.  
For information on programming using Agilent  
VISA, see the Agilent VISA User’s Guide. For  
information on VISA COM and for function  
references for VISA, VISA COM, and SICL, see the  
IO Libraries Suite Online Help.  
Accessing Programming Manuals and Help  
You can access .pdf copies of the Agilent VISA  
User’s Guide and the Agilent SICL User’s Guide for  
Windows from the blue circled IO icon on the  
Windows Notification Area. Adobe Acrobat Reader  
is required to view these manuals.  
To access the Agilent VISA User’s Guide, click the  
IO icon and then click Documentation | VISA  
Users Guide. To access the Agilent SICL User’s  
Guide for Windows, click the IO icon and then click  
Documentation | SICL Users Guide. To access  
VISA COM information, and function references for  
VISA, VISA COM, and SICL, click the IO icon and  
then click Documentation | Help Topics > VISA  
COM Help.  
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1
Example: GPIB Interface Configuration  
An I/O interface consists of a hardware interface  
and a software interface. One purpose of the  
Connection Expert utility is to associate a unique  
software interface ID with a hardware interface.  
The Agilent IO Libraries Suite uses an Interface  
ID or Logical Unit Number to identify an  
interface. This information is passed in the  
parameter string of the viOpen function call in a  
VISA program or in the iopen function call in a  
SICL program.  
For example, the GPIB interface system in  
Figure 1-13 consists of a Windows PC with two  
82350 GPIB cards connected to three GPIB  
instruments via GPIB cables. For this system, the  
Connection Expert utility has been used to assign  
GPIB card #1 a VISA interface ID of “GPIB0” and a  
SICL interface ID of “gpib0”.  
Connection Expert has also been used to assign  
GPIB card #2 a VISA interface ID of “GPIB1” and a  
SICL interface ID of “gpib1”. With these names  
assigned to the interfaces, the VISA/SICL  
addressing is as shown in the figure. Since unique  
names have been assigned by Connection Expert,  
you can use the VISA viOpen command to open  
the I/O paths to the GPIB instruments. Or, you can  
use the SICL iopen command to open the I/O  
paths shown.  
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Installing and Configuring the 82350  
GPIB Interface (82350 PCI GPIB Cards)  
Interface VISA/SICL IDs  
Windows PC  
GPIB Cable  
GPIB Instruments  
5
VISA Interface ID SICL Interface ID  
3
3
"GPIB0"  
"GPIB1"  
"gpib0"  
"gpib1"  
82350 GPIB Card #1  
82350 GPIB Card #2  
VISA/SICL Addressing  
Open IO path to GPIB instrument at address 5 using 82350 Card #1  
Open IO path to GPIB instrument at address 3 using 82350 Card #1  
Open IO path to GPIB instrument at address 3 using 82350 Card #2  
VISA: viOpen (... "GPIB0::5::INSTR"...)  
viOpen (... "GPIB0::3::INSTR"...)  
viOpen (... "GPIB1::3::INSTR"...)  
Open IO path to GPIB instrument at address 5 using 82350 Card #1  
Open IO path to GPIB instrument at address 3 using 82350 Card #1  
Open IO path to GPIB instrument at address 3 using 82350 Card #2  
SICL: iopen ("gpib0, 5")  
iopen ("gpib0,3")  
iopen ("gpib1,3")  
Figure 1-13 Interface configuration for multiple instruments  
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Agilent 82350B PCI GPIB Interface 82350B PCI  
GPIB Interface  
Installation and Configuration Guide  
2
Troubleshooting  
Guidelines  
This chapter shows suggested troubleshooting steps for an  
Agilent 82350 GPIB interface, including:  
Additional troubleshooting information appears in the Agilent  
IO Libraries Suite Online Help and on the Web at  
NOTE  
Agilent Technologies  
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2
Troubleshooting Guidelines  
Troubleshooting Overview  
A suggested troubleshooting flowchart for the  
82350, installed instruments, and the Agilent IO  
Libraries Suite follows. We suggest that you start at  
Step 1 and then go to Step 2 and then to Step 3,  
as required.  
1
82350 Hardware Checks  
2
82350 Software Checks  
3
IO Libraries Checks  
Typical Causes  
Typical Causes  
Typical Causes  
Bad GPIB cables/connections  
or power not ON for PC or  
instruments.  
GPIB card drivers not installed  
or GPIB card not properly  
configured.  
Agilent IO Libraries Suite not  
installed or improper IO  
Libraries Suite configuration  
Check Cables/  
Connections/Power  
Check for GPIB  
Driver Files  
Check IO Libraries Suite  
Installation  
Disable Connection Expert  
Auto-Discovery  
Check IO Control  
Operation  
Check Device Manager  
Other Hardware Checks  
Check BIOS/Interrupts  
Settings  
Install Libraries (if GPIB  
Already Installed)  
Set 82350 Read/Write  
Performance Mode  
After Doing These Checks:  
After Doing These Checks:  
After Doing These Checks:  
- If the cause is not identified,  
see GPIB Software Checks  
- If the cause is not identified,  
see Agilent IO Libraries Checks  
- If the cause is not identified  
or the problem cannot be  
fixed, contact Agilent for  
support.  
- If the cause is identified as an  
82350 hardware problem,  
contact Agilent to return the  
82350.  
- If the cause is identified, but the  
problem cannot be fixed, contact  
Agilent for support.  
Figure 2-1 Troubleshooting overview  
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Troubleshooting Guidelines  
2
82350 Hardware Checks  
This section gives guidelines to make hardware  
troubleshooting checks for the 82350, including:  
Check Cables/Connections/Power  
Check Device Manager  
Sound Card Does Not Work  
Data Transfers to Devices Fail  
Connection Expert Finds 82350 Card with  
Serial Number  
Check cables/connections/power  
We suggest you start your troubleshooting sequence  
by performing the following hardware checks. If  
the hardware checks do not solve the problem, see  
82350 Software Checks.  
There are no user-serviceable parts for the 82350. If you  
suspect a hardware failure for the 82350, contact Agilent for  
instructions to return the unit.  
NOTE  
1 Check GPIB Cable Connections. Check all GPIB  
cables for good connection to the GPIB  
connector on the 82350 installed in your PC and  
the GPIB cable connections between all  
connected GPIB instruments. An improperly  
attached GPIB connector can cause the bus to  
malfunction.  
2 Check GPIB Cables for Damage. Check all GPIB  
cables for cuts/damage and check for  
bent/misaligned/crushed connector pins. Replace  
cables as required.  
3 Disconnect/Reconnect GPIB Cables. If Steps 1  
and 2 do not solve the problem, try  
disconnecting and reconnecting (or replacing)  
GPIB cables.  
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Troubleshooting Guidelines  
4 Check PC/Instrument Power- on. Verify that the  
PC and all connected GPIB instruments are  
functional and are powered ON. Verify that host  
computer is not in a Suspended power  
management state.  
5 Reboot Your PC. If doing Steps 1, 2, 3 or 4 does  
not solve the problem, reboot the PC. If this  
does not solve the problem, go to “Check Device  
Manager”.  
Check Device Manager  
You can use the Windows Device Manager to  
reinstall the 82350 or equivalent, as required. From  
Device Manager, select 82350 and then Properties.  
Tab to Driver and click Reinstall Driver.  
This will allow the Windows Plug and Play  
Manager to begin searching for a driver for the  
82350. Since Device Manager may have disabled the  
82350 device, click Enable to restart the 82350. If  
this does not resolve the problem, go to “82350  
Software Checks”.  
If Sound Card Does Not Work  
If sound card does not work after configuring  
interfaces, disable the auto-discovery process in  
Connection Expert. The auto-discovery process can  
cause sound and other cards to stop responding.  
To disable the auto-discovery process, run  
Connection Expert, select Tools | Options, and  
clear the check boxes labeled Automatic discovery  
or refresh of I/O resources and Automatic  
configuration of unconfigured interfaces. Close  
Connection Expert and restart your PC.  
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Troubleshooting Guidelines  
2
If Data Transfers to Devices Fail  
If devices attached to your ISA (82341) GPIB card  
are detected, but data transfers to those devices  
fail, this is usually caused either by an IRQ conflict  
with another card or by your system having no  
IRQs available for this card. If no IRQs are  
available, the IRQ value shown in Connection  
Expert will be -1.  
For Windows XP/Vista/7: Try changing the IRQ  
setting to other values. You must reboot after  
changing the value to test it. If none work, you will  
have to free up other IRQs by disabling devices  
such as serial ports or sound cards.  
If Connection Expert Finds 82350 Card with Serial  
Number ffffffff  
If Connection Expert reports finding an 82350 card  
with serial number ffffffff, it is typically caused by  
the PCIe card are not properly configured. Try the  
following:  
1 Check BIOS Setting. For Windows NT, make  
sure the BIOS Operating System setting is set to  
Not PnP OS or to Running Windows NT or to  
Other.  
2 Upgrade your system BIOS to the latest  
version. Note that even new computers often  
have newer BIOSs available.  
3 If your computer locks up or freezes after  
installing. Typically, this is caused by interrupt  
conflicts with other drivers in the system. PCI  
allows sharing of IRQs, but this also means that  
the drivers for cards with which the 82350  
shares an IRQ must handle interrupt chaining  
properly. Both NT and Windows 98 allow  
multiple drivers to install interrupt service  
routines (ISRs) for a single IRQ. The operating  
system will keep a list of all the ISRs installed  
for each IRQ. When the IRQ is asserted, the  
operating system will call each ISR in turn until  
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Troubleshooting Guidelines  
one of them returns TRUE (meaning that it  
handled the interrupt). The ISR’s responsibility  
is to correctly return TRUE if its device was  
interrupting, or FALSE if not.  
4 Perform Driver Workarounds. Here are some  
ways to work around drivers that are not  
behaving properly:  
a Upgrade the drivers for devices sharing an IRQ  
with the 82350, including but not limited to,  
your video drivers, your LAN drivers, Agilent  
IDE and/or SCSI drivers, and your sound  
drivers.  
b Try to force the Agilent driver to be installed  
earlier in the ISR chain.  
c For Windows 98 SE, change your BIOS  
Installed OS setting. Try all the different  
values and use the one that works.  
d For Windows 98 SE, make sure all devices  
sharing an IRQ with our card have drivers  
installed. Right-click My Computer and select  
Properties, then Device Manager. Highlight  
Computer and click Properties. Find the  
82350 card and check that all other cards on  
the same IRQ have a valid driver, not the big  
yellow question-mark.  
5 Reconfigure Your PC. Configure your PC so as  
to not share IRQ lines. Many PCI cards have  
bugs when sharing IRQ lines. You may or may  
not be able to do this on your PC; many PCs can  
be configured using the setup option when the  
PC is first booting.  
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Troubleshooting Guidelines  
2
6 Upgrade your system BIOS. Note that even new  
computers may have a newer BIOS available.  
a Make sure the BIOS Installed O/S setting is  
set correctly. This determines what software  
will configure all the Plug and Play cards in  
your system. Either the BIOS or the operating  
system can perform the task of querying all  
the cards to determine their resource needs,  
picking a valid configuration for all these  
cards, and telling the cards what their actual  
resource settings are.  
b If the Installed O/S is set to Windows NT,  
NOT PnP O/S, or Other, the BIOS will  
perform this task.  
c For NT version 4.0 or earlier, the BIOS must  
perform this task as the operating system does  
not know how to do this. For Windows 98,  
either the BIOS or the operating system can  
do this task, so try both. If you are running  
Windows NT, set to Running Windows NT,  
Not VXIplug&play OS or Other.  
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Troubleshooting Guidelines  
82350 Software Checks  
This section provides guidelines for 82350 software  
checks, including:  
Disable Connection Expert Auto-Discovery  
Check BIOS/Interrupts Settings  
Set 82350 Read/Write Performance Mode  
Disable Connection Expert Auto-Discovery  
If your PC sound card stops working after  
configuring interfaces, disable the auto-discovery  
process in Connection Expert, as the  
auto-discovery process can cause sound and other  
cards to stop responding. To disable the  
auto-discovery process, run Connection Expert,  
select Tools | Options, and clear the check boxes  
labeled Automatic discovery or refresh of I/O  
resources and Automatic configuration of  
unconfigured interfaces. Close Connection Expert  
and restart your PC.  
Check BIOS/Interrupts Settings  
If Connection Expert reports finding an 82350 card  
with Serial Number ffffffff, this is typically caused  
by PCI cards not properly configuring. Try the  
following steps. If these steps do not work, remove  
and re-install the 82350 and then reconfigure the  
card.  
1 Check BIOS Setting. For Windows NT, make  
sure the BIOS Operating System setting is set to  
Not PnP OS or to Running Windows NT or to  
Other.  
2 Upgrade your system BIOS to the latest  
version. New computers oftentimes have newer  
BIOSs available.  
3 If your computer locks up or freezes after  
installing. This is typically caused by interrupt  
40  
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Troubleshooting Guidelines  
2
conflicts with other drivers in the system. PCI  
allows sharing of IRQs, but this also means the  
drivers for cards which share an IRQ must  
handle interrupt chaining properly. Both  
Windows NT and Windows 98 allow multiple  
drivers to install interrupt service routines  
(ISRs) for a single IRQ. The operating system  
(OS) keeps a list of all the ISRs installed for  
each IRQ.  
When the IRQ is asserted, the OS calls each ISR  
in turn until one of them returns TRUE (meaning  
that it handled the interrupt). The ISR’s  
responsibility is to correctly return TRUE if its  
device was interrupting or FALSE if not. Drivers  
that return TRUE, even though they did not  
service the interrupt, will cause problems. Try  
the following steps to perform driver  
workarounds:  
Upgrade the drivers for devices sharing an IRQ  
with Agilent, including, but not limited to,  
your video drivers, your LAN drivers, Agilent  
IDE and/or SCSI drivers, and your sound  
drivers.  
For Windows 98SE, change your BIOS  
Installed OS setting.  
Try all the different values and use the one  
that works. Make sure all devices sharing an  
IRQ with your card have drivers installed.  
Right-click My Computer and select  
Properties, then Device Manager. Highlight  
Computer and click Properties. Find the  
82350 card and check that all other cards on  
the same IRQ have a valid driver, not the big  
yellow question mark.  
4 Reconfigure Your PC. Configure your PC so as  
to not share IRQ lines. Many PCI cards have  
bugs when sharing IRQ lines. You may or may  
not be able to do this on all PCs. Many PCs can  
82350B Installation and Configuration Guide  
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2
Troubleshooting Guidelines  
be configured using the setup option when the  
PC is booting.  
5 Upgrade your system BIOS. New computers may  
have a newer BIOS available. When installing a  
new system BIOS:  
Make sure the BIOS Installed O/S setting is  
set correctly. This determines what software  
will configure all the Plug and Play cards in  
your system. Either the BIOS or the operating  
system (OS) can perform the task of querying  
all the cards to determine their resource  
needs, picking a valid configuration for all  
these cards, and telling the cards what their  
actual resource settings are.  
If the Installed O/S is set to Windows NT,  
NOT PnP O/S, or Other, the BIOS will per-  
form this task and the system may not work  
properly  
For NT 4.0, the BIOS must perform this task  
as the OS does not know how to do this. For  
Windows 98, either the BIOS or the O/S can  
do this task, so try both. If you are running  
Windows NT, set to Running Windows NT,  
Not Plug and Play OS or Other.  
Set 82350 Read/Write Performance Mode  
The 82350 card read and write calls use one of two  
modes:  
Polling. Bytes are transferred to/from the  
card, one at a time.  
Polling mode is advantageous for transferring  
a small number of bytes because the setup  
overhead is very low, but it does require CPU  
involvement for each byte transferred.  
Interrupt. An entire buffer is transferred  
to/from the card without CPU involvement.  
Interrupt mode is advantageous for  
transferring large buffers because the higher  
per byte transfer rate more than compensates  
for the relatively long interrupt setup  
overhead.  
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Troubleshooting Guidelines  
2
The default behavior of the 82350 driver is to use  
Polling mode for transfers of 256 bytes or less and  
to use Interrupt mode for larger transfers. You can  
modify this default behavior by doing the following:  
SICL: The SICL ihint(id, hint) function can be  
called to modify the read/write behavior for on a  
SICL session. The hint values allowed are:  
1 I_HINT_DONTCARE (default value) Use  
Interrupt mode for transfer requests larger than  
256 bytes, otherwise, use Polling mode.  
2 I_HINT_USEPOLL Use the Polling mode.  
3 I_HINT_IO Use the Interrupt mode.  
VISA: The VISA viSetAttribute(vi, VI_ATTR_  
DMA_ALLOW_EN, attrValue) function can be  
called to modify the read/write behavior for a VISA  
session. The VI_ATTR_DMA_ALLOW_EN values  
allowed are:  
VI_TRUE (default value) Use Interrupt mode  
for transfer requests larger than 256 bytes,  
otherwise, use Polling mode.  
VI_FALSE Use the Polling mode.  
Some additional factors to consider are:  
The settings discussed above are per session.  
This means you can open multiple sessions to  
a device and set different transfer modes for  
different sessions. The actual mode used will  
then depend on which session you are using  
for the read/write calls.  
In both SICL (with hint =  
I_HINT_DONTCARE) and VISA (with  
VI_ATTR_DMA_ALLOW_EN = VI_TRUE), the  
size of the read request (as specified by  
bufsize in a SICL iread() or count  
in a VISA viRead() function call) will  
determine the mode used even if the number  
of bytes actually read is less.  
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2
Troubleshooting Guidelines  
The default formatted IO read buffer size is  
4096 so when using  
this default size, formatted reads in SICL  
(with hint = I_HINT_DONTCARE) and VISA  
(with VI_ATTR_DMA_ALLOW_EN =  
VI_TRUE) will use Interrupt mode even when  
a small number of bytes are expected.  
The default formatted IO write buffer size is  
128 so when using  
this default size, formatted writes in SICL  
(with hint = I_HINT_DONTCARE) and VISA  
(with VI_ATTR_DMA_ALLOW_EN =  
VI_TRUE) will use Polling mode even sending  
a large number of bytes.  
In SICL, Polling mode will always be used for  
the iread(), ifread() and iscanf() regardless of  
the above settings, when a termchr is set  
(itermchr() is not set to - 1.  
In VISA, Polling mode will always be used for  
viRead(), viBufRead() and viScanf()  
regardless of the above settings, when  
VI_ATTR_TERM_CHAR_EN = VI_TRUE.  
The crossover point at which the Interrupt mode  
becomes faster then the Polling mode depends on  
the CPU speed, with a faster CPU having a higher  
crossover point.  
44  
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Troubleshooting Guidelines  
2
Agilent IO Libraries Suite Checks  
This section gives guidelines to troubleshoot  
problems involving the Agilent IO Libraries Suite,  
including:  
Check IO Libraries Suite Installation  
Check IO Control Operation  
Install IO Libraries Suite (if 82350 was  
Installed First)  
Check IO Libraries Suite installation  
Start your Agilent IO Libraries Suite  
troubleshooting sequence by verifying IO Libraries  
Suite installation. If the IO Libraries Suite is  
installed, go to Check IO Control Operation.  
1 Check Agilent IO Libraries Version. If a version  
of the Agilent IO Libraries has been installed, a  
blue IO icon is normally displayed on the  
Windows Notification Area (on the lower  
right-hand side of the screen).  
IO Libraries Suite Icon  
Figure 2-2IO Libraries Suite icon  
If the IO icon is displayed, click the icon and  
click About Agilent IO Control to display the  
version. The version must be version 15 or  
greater.  
If the IO icon is not displayed, a version might  
also be installed. To check this, click Start |  
Programs and look for the Agilent IO Libraries  
or Agilent IO Libraries Suite program group.  
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2
Troubleshooting Guidelines  
If this group is displayed, click Agilent IO  
Libraries Suite | Utilities | IO Control to  
display the IO icon. Then, click the icon and  
click About Agilent IO Control to display the  
installed version (must be version 15 or  
greater).  
If neither the IO icon nor the Agilent IO  
Libraries program group is displayed, no  
Agilent IO Libraries are installed. In this case,  
or if the installed version is not 15.0 or  
greater, you must install the latest version (see  
Step 2, following).  
2 Install Agilent IO Libraries Suite (as  
Required). If Version 15.0 or greater of the  
Agilent IO Libraries is not installed on your PC,  
install the IO Libraries Suite. Otherwise, go to  
“Check IO Control Operation”.  
Check IO Control operation  
When the Agilent IO Libraries Suite was installed,  
an IO Control was created. When the IO Control is  
active, it is displayed as a blue circled IO icon on  
the Windows Notification Area. If the IO Control is  
deactivated, SICL/VISA applications that are  
running with the 82350 will be unable to open  
sessions.  
By default, the IO Control is always active after  
the Agilent IO Libraries Suite is installed and the  
blue IO icon is displayed. However, the IO Control  
may be active even though the blue IO icon is not  
displayed. There are two ways that the blue IO  
icon can be hidden:  
Hiding Agilent IO Control. Clicking the blue  
IO icon and then clicking Hide Agilent IO  
Control, or unchecking View | Agilent IO  
Control in Connection Expert, hides the IO  
icon, but does not deactivate the IO Control.  
46  
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Troubleshooting Guidelines  
2
Clicking Exit. Clicking the blue IO icon and  
then clicking Exit causes a dialog box to  
appear that asks you if you want to terminate  
the Agilent IO Control. Clicking Yes hides the  
blue IO icon and deactivates the IO Control.  
If the blue IO icon is not displayed, either the blue  
IO icon display has been turned off and/or the IO  
Control (and associated iprocsvr.exe) is not active.  
In this case, click Start | Programs | Agilent IO  
Libraries Suite | Utilities | IO Control to re-start  
the IO Control and to display the blue circled IO  
icon.  
Install IO Libraries Suite (if 82350 was installed  
first)  
If you installed the 82350 before installing the  
Agilent IO Libraries Suite software, follow these  
steps to install and configure the IO Libraries Suite  
and the necessary drivers for your card.  
1 Install the Agilent IO Libraries Suite as  
described in “Step 2: Installing the Agilent IO  
Libraries Suite" on page 7 of this manual.  
2 If the Connection Expert utility does not  
recognize your 82350 and display it as a PCI  
GPIB Interface, you may need to use Windows  
Device Manager to associate the correct drivers  
with your card. Follow the steps for your  
operating system:  
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2
Troubleshooting Guidelines  
Windows XP/Vista/7:  
Start the Windows Device Manager as follows:  
Right-click on My Computer, select  
Properties, then the Hardware tab, then  
Device Manager.  
Find the PCI Simple Communications  
Controller in the Device Manager, and select  
Update Driver...  
Allow Windows to find and install the driver  
automatically. You should not need to insert a  
CD.  
On older operating systems, you may be asked to insert the  
'HP I/O Libraries' CD. Depending on the file you are prompted  
for and on the operating system, you should be able to find the  
needed file in one of the following directories:  
NOTE  
C:\windows\inf  
C:\windows\system  
C:\windows\system32  
C:\windows\system32\drivers  
The card may be identified as a Hewlett-Packard card. This is  
necessary for backward compatibility.  
48  
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Agilent 82350B PCI GPIB Interface 82350B PCI  
GPIB Interface  
Installation and Configuration Guide  
3
82350 Specifications and  
Information  
This chapter provides general information for the 82350B PCI  
GPIB Interface.  
Agilent Technologies  
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3
82350 Specifications and Information  
General Requirements  
Before installing your Agilent 82350, make certain your PC  
meets or exceeds the following criteria. Table 3-1 lists the  
general requirements for installing the 82350.  
Table 3-1 82350 General requirements  
Minimum system Windows XP/Vista/7 (IO Libraries Suite v15)  
requirements  
Software required Agilent IO Libraries Suite (IO Libraries Suite v15  
included)  
PCI bus slot  
5-V PCI slot, 32 bits  
Supported  
standards  
PCI rev 2.2  
IEEE 488.1 and IEEE 488.2 compatible  
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82350 Specifications and Information  
3
General Characteristics  
All characteristics are typical performance values and are not  
warranted. Table 3-2 lists the general characteristics of the  
Agilent 82350.  
Table 3-2 82350 General characteristics  
Power  
Backplane +5 V PCI  
Connectors  
Standard 24-pin GPIB (IEEE-488)  
+5V PCI  
Maximum data rate  
More than 900 KB/s  
Maximum instrument  
connection  
14 instruments—daisy chain via GPIB  
Buffering  
Built-in  
Configuration  
EMC and safety *  
Plug-and-Play  
IEC 61326-1 Group 1, Class A  
IEC 61010-1  
Warranty  
1 year  
Length, width, and  
height  
122 mm (L) x 122 mm (W) x 22 mm (H) (a  
full-height PCI card)  
Weight  
0.091 kg  
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3
82350 Specifications and Information  
Accessing an Electronic Copy of this Guide  
There are two ways you can access an electronic  
(.pdf) version of this guide, as follows. You will  
need Adobe Acrobat Reader Version 3.0 or later to  
view the electronic version.  
1 Access from the IO Control. After the Agilent  
IO Libraries Suite is installed, a blue circled IO  
icon appears on the right hand side of the  
Windows toolbar. To access an electronic version  
of this guide,  
click the IO icon, click Documentation, then  
Interface Manuals, and then click  
82350 PCI GPIB Users Guide.  
2 Access from the Web. On your Web browser  
address line, type  
www.agilent.com/find/82350B and navigate to  
the 82350 manual. The Web version of the  
manual will always be the latest revision.  
52  
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82350 Specifications and Information  
3
Contacting Agilent  
You can reach Agilent Technologies at this  
telephone number in the United States:  
United States Call Center:  
1-800-829-4444  
For other locations, contact your country’s Agilent  
support organization.  
A list of contact information for other countries is  
available on the Agilent Web site at:  
A list of other Agilent Web sites follows.  
URL  
Description  
www.agilent.com/find/assist Agilent Technologies “Contact Us” page  
Update the Agilent IO Libraries Suite  
software  
www.agilent.com/find/ADN Connectivity resources all in one place  
techsupport  
Technical support information, including  
manuals, application notes, FAQs, and  
software and firmware downloads  
connectivity  
For connection, communication and control  
of test instruments from your computer, you  
can find out the latest in connectivity.  
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3
82350 Specifications and Information  
54  
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Index  
A
Administrator privileges required, 8  
Agilent IO Control icon, 19  
Agilent VEE, 24  
Agilent Web sites, 51  
Agilent, contacting, 51  
C
Changing Configuration Parameters, 34  
Changing Modes of Operation, 35  
configuration parameters, changing, 34  
configuration parameters, setting, 34  
Configuring 82350B, 17  
connecting 82350A to PC, 11  
connecting 82350A to USB hub, 16  
Connecting GPIB Instruments, 23  
Connection Expert, 8, 36  
contacting Agilent, 51  
crossover point, 39  
E
examples  
Connecting Multiple GPIB Instruments, 16  
GPIB Interface Configuration, 26  
G
General Characteristics, 49  
GPIB  
check for driver files, 34  
crossover point, 39  
interrupt mode, 38  
Logical Unit, 21  
polling mode, 38  
SICL interface ID, 21  
System Controller, 21  
VISA Interface ID, 21  
H
Hard Drive, 6  
I
I/O interface, 26  
ihint, 38  
Initial Operating States, 29  
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initial operating states, 29  
Installing Agilent IO Libraries Suite, 8  
installing the 82350A  
configuring the 82350A, 17  
Interactive IO, 23  
interface ID, 26  
IO Libraries Suite, checking for installation, 8  
iopen, 26  
L
LED states, 29  
logical unit number, 26  
M
Modes of Operation, changing, 35  
P
PCI Bus Slot, 7  
S
setting configuration parameters, 34  
setting default configuration, 17  
setting timeout floor values, 37  
system requirements, checking, 6  
T
troubleshooting  
check GPIB driver files, 34  
GPIB crossover point, 39  
GPIB interrupt mode, 38  
GPIB polling mode, 38  
V
viOpen, 26  
viSetAttribute, 38  
W
Web sites, Agilent, 51  
56  
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Contact us  
To obtain service, warranty or technical assis-  
tance, contact us at the following phone or fax  
numbers:  
United States:  
(tel) 800 829 4444 (fax) 800 829 4433  
Canada:  
(tel) 877 894 4414 (fax) 800 746 4866  
China:  
(tel) 800 810 0189 (fax) 800 820 2816  
Europe:  
(tel) 31 20 547 2111  
Japan:  
(tel) (81) 426 56 7832 (fax) (81) 426 56 7840  
Korea:  
(tel) (080) 769 0800 (fax) (080) 769 0900  
Latin America:  
(tel) (305) 269 7500  
Taiwan:  
(tel) 0800 047 866 (fax) 0800 286 331  
Other Asia Pacific Countries:  
(tel) (65) 6375 8100 (fax) (65) 6755 0042  
Or visit Agilent World Wide Web at:  
Product specifications and descriptions in this  
document are subject to change without  
notice. Always refer to Agilent web site for  
the latest revision.  
© Agilent Technologies, Inc. 2002 - 2009  
Printed in Malaysia  
Eighth Edition, July 20, 2009  
82350-90004  
Agilent Technologies  
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