Acer Altos G5450 Series
User’s Guide
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iii
Notices
FCC declaration of conformity
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference
that may cause undesired operation.
The following local manufacturer/importer is responsible for this declaration:
Product:
Server
Model number:
G5450
Name of responsible party:
Address of responsible party:
Acer America Corporation
2641 Orchard Parkway, San Jose
CA 95134, U. S. A.
Contact person:
Phone number:
Fax number:
Mr. Young Kim
408-922-2909
408-922-2606
FCC notice
Class A devices do not have an FCC logo or FCC IDE on the label. Class B devices
have an FCC logo or FCC IDE on the label. Once the class of the device is
determined, refer to the following corresponding statement.
Class A equipment
This device has been tested and found to comply with the limits for a Class A
digital device pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy, and if not installed
and used in accordance with the instructions, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference, in which case the user will be required to
correct the interference at personal expense.
Notice: Shielded cables
All connections to other computing devices must be made using shielded cables
to maintain compliance with FCC regulations.
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iv
Notice: Peripheral devices
Only peripherals (input/output devices, terminals, printers, etc.) certified to
comply with the Class A limits may be attached to this equipment. Operation
with noncertified peripherals is likely to result in interference to radio and TV
reception.
Caution: Changes or modifications not expressly approved by the
manufacturer could void the user’s authority, which is granted by
the Federal Communications Commission, to operate this server.
Use conditions
This part complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference
that may cause undesired operation.
Notice: Canadian users
This Class A digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Remarque à l'intention des utilisateurs canadiens
Cet appareil numérique de la classe A est conforme a la norme NMB-003 du
Canada.
Laser compliance statement
The CD or DVD drive used with this computer is a laser product. The CD or DVD
drive's classification label (shown below) is located on the drive.
CLASS 1 LASER PRODUCT
CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO
BEAM.
APPAREIL A LASER DE CLASSE 1 PRODUIT
LASERATTENTION: RADIATION DU FAISCEAU LASER INVISIBLE EN CAS
D'OUVERTURE. EVITTER TOUTE EXPOSITION AUX RAYONS.
LUOKAN 1 LASERLAITE LASER KLASSE 1
VORSICHT: UNSICHTBARE LASERSTRAHLUNG, WENN ABDECKUNG GEÖFFNET
NICHT DEM STRAHLL AUSSETZEN.
PRODUCTO LÁSER DE LA CLASE I
ADVERTENCIA: RADIACIÓN LÁSER INVISIBLE AL SER ABIERTO. EVITE
EXPONERSE A LOS RAYOS.
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v
ADVARSEL: LASERSTRÅLING VEDÅBNING SE IKKE IND I STRÅLEN.
VARO: LAVATTAESSA OLET ALTTINA LASERSÅTEILYLLE.
VARNING: LASERSTRÅLNING NÅR DENNA DEL ÅR ÖPPNAD ÅLÅ TUIJOTA
SÅTEESEENSTIRRA EJ IN I STRÅLEN.
VARNING: LASERSTRÅLNING NAR DENNA DEL ÅR ÖPPNADSTIRRA EJ IN I
STRÅLEN.
ADVARSEL: LASERSTRÅLING NAR DEKSEL ÅPNESSTIRR IKKE INN I STRÅLEN.
Macrovision copyright protection notice
"U.S Patent Nos. 4,631,603; 4,819,098; 4,907,093; 5,315,448; and 6,516,132."
This product incorporates copyright protection technology that is protected by
U.S. patents and other intellectual property rights. Use of this copyright
protection technology must be authorized by Macrovision, and is intended for
home and other limited viewing uses only unless otherwise authorized by
Macrovision. Reverse engineering or disassembly is prohibited.
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vi
CE Declaration of conformity
We,
Acer Computer (Shanghai) Limited
3F, No. 168 Xizang Medium Road, Huangpu District,
Shanghai, China
Contact Person: Mr. Easy Lai
Tel: 886-2-8691-3089
Fax: 886-2-8691-3000
E-mail: [email protected]
Hereby declare that:
Product:
Server
Trade name:
Model number:
SKU number:
Acer
G5450
G54xx ("x" = 0~9, a~z, A~Z or blank)
Is compliant with the essential requirements and other relevant provisions of
the following EC directives, and that all the necessary steps have been taken
and are in force to assure that production units of the same product will
continue to comply with these requirements.
•
EMC Directive 89/336/EEC, amended by 92/31/EEC and 93/68/EEC as
attested by conformity with the following harmonized standards:
•
•
•
•
EN55022:1998 + A1:2000 + A2:2003, AS/NZS CISPR22:2002, Class B
EN55024:1998 + A1:2001 + A2:2003
EN61000-3-2:2000, Class D
EN61000-3-3:1995 + A1:2001
•
•
Low Voltage Directive 73/23/EEC as attested by conformity with the
following harmonized standard:
•
EN60950-1:2001
RoHS Directive 2002/95/EC on the Restriction of the Use of certain
Hazardous Substances in Electrical and Electronic Equipment
Director, Acer Computer (Shanghai) Limited
November 20, 2007
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vii
Declaration of conformity for EU countries
Hereby, Acer, declares that this PC series is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC.
Russian regulatory certification compliance
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viii
Information for your safety and
comfort
Safety instructions
Read these instructions carefully. Keep this document for future reference.
Follow all warnings and instructions marked on the product.
Turning the product off before cleaning
Unplug this product from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a damp cloth for cleaning.
CAUTION for plug as disconnecting device
Observe the following guidelines when connecting and disconnecting power to
the power supply unit:
•
•
•
Install the power supply unit before connecting the power cord to the AC
power outlet.
Unplug the power cord before removing the power supply unit from the
server.
If the system has multiple sources of power, disconnect power from the
system by unplugging all power cords from the power supplies.
CAUTION for accessibility
Be sure that the power outlet you plug the power cord into is easily accessible
and located as close to the equipment operator as possible. When you need to
disconnect power to the equipment, be sure to unplug the power cord from the
electrical outlet.
Usage warnings
•
Do not use this product near water. Never spill liquid of any kind onto or
into the product.
•
Do not place this product on an unstable cart, stand or table. If the
product falls, it could be seriously damaged.
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ix
•
•
Slots and openings are provided for ventilation to ensure reliable
operation of the product and to protect it from overheating. These
openings must not be blocked or covered. The openings should never be
blocked by placing the product on a bed, sofa, rug or other similar surface.
This product should never be placed near or over a radiator or heat
register, or in a built-in installation unless proper ventilation is provided.
Never push objects of any kind into this product through cabinet slots as
they may touch dangerous voltage points or short-out parts that could
result in a fire or electric shock.
•
•
To avoid damage of internal components and to prevent battery leakage,
do not place the product on a vibrating surface.
Never use it under sporting, exercising, or any vibrating environment
which will probably cause unexpected short current or damage rotor
devices, hard drives, optical drives, and even exposure risk from lithium
battery pack.
Using electrical power
•
This product should be operated from the type of power indicated on the
marking label. If you are not sure of the type of power available, consult
your dealer or local power company.
•
•
Do not allow anything to rest on the power cord. Do not locate this
product where people will walk on the cord.
If an extension cord is used with this product, make sure that the total
ampere rating of the equipment plugged into the extension cord does not
exceed the extension cord ampere rating. Also, make sure that the total
rating of all products plugged into the wall outlet does not exceed the fuse
rating.
•
•
Do not overload a power outlet, strip or receptacle by plugging in too
many devices. The overall system load must not exceed 80% of the branch
circuit rating. If power strips are used, the load should not exceed 80% of
the power strip's input rating.
This product's power supply is equipped with a three-wire grounded plug.
The plug only fits in a grounded power outlet. Make sure the power
outlet is properly grounded before inserting the power supply plug. Do
not insert the plug into a non-grounded power outlet. Contact your
electrician for details.
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x
Warning! The grounding pin is a safety feature. Using a
power outlet that is not properly grounded may result in
electric shock and/or injury.
Note: The grounding pin also provides good protection from
unexpected noise produced by other nearby electrical devices that
may interfere with the performance of this product.
•
Use the product only with the supplied power supply cord set. If you need
to replace the power cord set, make sure that the new power cord meets
the following requirements: detachable type, UL listed/CSA certified, type
SPT-2, rated 7 A 125 V minimum, VDE approved or its equivalent, 4.6
meters (15 feet) maximum length.
Safe listening
Follow these instructions, suggested by hearing experts,to protect your hearing.
•
Gradually increase the volume until you can hear it clearly and comfortably
and without distortion.
•
•
•
•
After setting the volume level, do not increase it after your ears adjust.
Limit the amount of time listening to music at high volume.
Avoid turning up the volume to block out noisy surroundings.
Turn the volume down if you can't hear people speaking near you.
Product servicing
Do not attempt to service this product yourself, as opening or removing covers
may expose you to dangerous voltage points or other risks. Refer all servicing
to qualified service personnel.
Unplug this product from the wall outlet and refer servicing to qualified service
personnel when:
•
•
•
•
the power cord or plug is damaged, cut or frayed
liquid was spilled into the product
the product was exposed to rain or water
the product has been dropped or the case has been damaged
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xi
•
•
the product exhibits a distinct change in performance, indicating a need
for service
the product does not operate normally after following the operating
instructions
Note: Adjust only those controls that are covered by the
operating instructions, since improper adjustment of other
controls may result in damage and will often require extensive
work by a qualified technician to restore the product to normal
condition.
Disposal instructions
Do not throw this electronic device into the trash when discarding. To minimize
pollution and ensure utmost protection of the global environment, please
Equipment (WEEE) regulations, visit http://global.acer.com/about/
sustainability.htm.
Mercury advisory
For projectors or electronic products containing an LCD/CRT monitor or display:
Lamp(s) inside this product contain mercury and must be recycled or disposed of
Electronic Industries Alliance at http://www.eiae.org. For lamp-specific disposal
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xii
Tips and information for comfortable use
Computer users may complain of eyestrain and headaches after prolonged use.
Users are also at risk of physical injury after long hours of working in front of a
computer. Long work periods, bad posture, poor work habits, stress,
inadequate working conditions, personal health and other factors greatly
increase the risk of physical injury.
Incorrect computer usage may lead to carpal tunnel syndrome, tendonitis,
tenosynovitis or other musculoskeletal disorders. The following symptoms may
appear in the hands, wrists, arms, shoulders, neck or back:
•
•
•
•
•
numbness, or a burning or tingling sensation
aching, soreness or tenderness
pain, swelling or throbbing
stiffness or tightness
coldness or weakness
If you have these symptoms, or any other recurring or persistent discomfort
and/or pain related to computer use, consult a physician immediately and
inform your company's health and safety department.
The following sections provide tips for more comfortable computer use.
Finding your comfort zone
Find your comfort zone by adjusting the viewing angle of the monitor, using a
footrest, or raising your sitting height to achieve maximum comfort. Observe
the following tips:
•
•
•
Refrain from staying too long in one fixed posture.
Avoid slouching forward and/or leaning backward.
Stand up and walk around regularly to remove the strain on your leg
muscles.
•
•
•
Take short rests to relax your neck and shoulders.
Avoid tensing your muscles or shrugging your shoulders.
Install the external display, keyboard and mouse properly and within
comfortable reach.
•
If you view your monitor more than your documents, place the display at
the center of your desk to minimize neck strain.
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xiii
Taking care of your vision
Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive
room lighting, poorly focused screens, very small typefaces and low-contrast
displays could stress your eyes. The following items provide suggestions on how
to reduce eyestrain.
•
Eyes
•
•
Rest your eyes frequently.
Give your eyes regular breaks by looking away from the monitor and
focusing on a distant point.
•
Blink frequently to keep your eyes from drying out.
•
Display
•
•
Keep your display clean.
Keep your head at a higher level than the top edge of the display so
your eyes point downward when looking at the middle of the display.
•
•
Adjust the display brightness and/or contrast to a comfortable level
for enhanced text readability and graphics clarity.
Eliminate glare and reflections by:
– placing your display in such a way that the side faces the window or
any light source
–
–
–
–
–
minimizing room light by using drapes, shades or blinds
using a task light
changing the display's viewing angle
using a glare-reduction filter
using a display visor, such as a piece of cardboard extended from
the display's top front edge
•
•
Avoid adjusting your display to an awkward viewing angle.
Avoid looking at bright light sources, such as open windows, for
extended periods of time.
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xiv
Developing good work habits
Develop the following work habits to make your computer use more relaxing
and productive:
•
•
•
•
Take short breaks regularly and often.
Perform some stretching exercises.
Breathe fresh air as often as possible.
Exercise regularly and maintain a healthy body.
Warning! We do not recommend using the computer on a
couch or bed. If this is unavoidable, work for only short
periods, take breaks regularly, and do some stretching
exercises.
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xvi
5 System
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xvii
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xviii
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The Acer Altos G5450 server is a fully modular
dual-processor system featuring the latest in
computing technology. It hosts a range of
powerful and flexible features designed to
meet the needs of various network
environments. From simple networking
functions to computing intensive applications,
the Altos G5450 delivers.
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3
System specifications
This section lists down the impressive computing features of the
Altos G5450 system.
Performance
Processor
•
Two socket F (1207-pin) AMD processor sockets supporting Dual-
Core / Quad-Core AMD Opteron™ processor
•
•
Up to 2x 1 MB L2 cache for dual-core processor
Up to 4x 512 KB L2 cache and 2MB L3 cache for quad-core
1
processor
2
•
Support for the following AMD technologies:
•
•
•
•
•
HyperTransport™ technology
AMD64 technology
AMD virtualization™ technology (AMD-V)
AMD PowerNow!™ technology
Enhanced virus pretection
Chipset
•
NVIDIA nForce Professional 3600 media and communication
processors (MCPs)
Memory
•
•
Supports DDR2-667 registered ECC modules
Eight DIMM slots per processor
3
•
•
Single-processor supports memory capacity of 32 GB
3
Dual-processor supports memory capacity of 64 GB
•
•
Supports dual-channel DDR2 memory per processor
Support Memory Sparing technology
1
support depends on quad-core CPU available
web site at http://www.amd.com/.
2
3
support depends on 4 GB DIMM available
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1 System tour
4
PCI interface
•
Five PCI bus slots
•
Two PCI Express x16 bus slots with, one x16 throughput and
one x8 throughput
•
•
One PCI Express x8 bus slot with x4 throughput
Two 32-bit/33 MHz PCI bus slot
Video controller
•
•
Integrated XGI Z9s chipset with 16 MB DDR SDRAM
Optional add-on graphic card support
SATA Controller
•
•
Integrated six-ports SATA2 controller onboard
Integrated SATA S/W RAID 0, 1, 5 & 10
Networking
•
•
Two Gigabit Ethernet LAN ports (RJ-45)
TCP Offload Engine (TOE) support
Baseboard Management Controller (optional)
•
•
Baseboard Management Controller (BMC) module (optional)
Intelligent Platform Management Interface (IPMI) 2.0 compliant
Media storage
•
Three 5.25-inch device bays support:
•
•
•
•
•
DVD-ROM, DVD-RW drive
DAT tape drive
AIT tape drive
LTO half-height tape drive
3.5” floppy disk drive (FDD) with FDD conversion kit
•
Two hard disk drive (HDD) cage bays support:
•
•
Hot-swap or easy-swap HDD cages
Up to eight SAS/SATA2 drive support (four drives per HDD
cage)
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5
I/O ports
•
•
•
•
•
Two front USB 2.0 ports
•
•
Two rear USB 2.0 ports
PS/2 keyboard port
PS/2 mouse port
Serial port
Two Gigabit LAN ports
(RJ-45)
Monitor port
Power supply and system fan
•
•
610-watts power supply with hot-swap redundant option
System fan with redundant or hot-swap redundant option
Hardware monitoring and server management
•
Winbond W83792G hardware monitoring IC for voltage,
temperature, and fan speed detection
•
•
LED indicators for constant monitoring of basic system function
Acer Server Management (ASM) monitors potential problem spots
in the network environment
Server Management Utilities and Applications
•
•
•
•
Acer EasyBuild™
Acer Server Management (ASM) 7.1
Acer eBusiness Value Pack (optional)
Acer eBusiness ValueSTOR (optional)
Operating system
®
®
•
•
•
•
•
•
Microsoft Windows Server 2003
®
®
Microsoft Windows Server 2003 x64 Editions
®
®
Red Hat Enterprise Linux 4.0
®
®
Red Hat Enterprise Linux 4.0, x86-64
®
SUSE Linux Enterprise Server 10.0
®
SUSE Linux Enterprise Server 10.0, x86-64
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1 System tour
6
Mechanical
•
Chassis
•
Tool-less chassis design for easy hardware access and
configuration
•
•
Tower and rack-mount (5U, tray-less) setup options
Dimensions
– Height: 445 mm (17.5 in)
– Depth: 212 mm (8.3 in)
– Width: 550 mm (21.6 in)
•
Mainboard
•
•
Dimensions (length x width): 304.8 x 330.2 mm (12 x 13 in)
Platform: Extended ATX (EATX)
Environmental
•
Temperature
•
Operating: +10° to +35°C with the maximum rate of change
not to exceed 10° per hour.
•
Non-operating: -40° to +70°C
•
•
•
Humidity, non-operating : 90%, non-condensing @ 35°C
Vibration, operating: Half sine, 2g peak, 11 m/sec
System cooling: 2081.5 BTU/hour
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7
Hardware options
Note: To purchase the any of the following hardware options,
contact your local Acer representative.
•
Media storage
•
•
•
LSI SAS controller board supports:
– SAS and SATA2
– Software RAID controller 0, 1, 5, 10, and 50 levels
LSI MegaRAID SAS RAID controller board supports:
– Hardware RAID 0, 1, 5, 6, 10, and 50 levels
– Backup battery unit (BBU) option
Ultra 320 SCSI HBA (for backup devices only)
•
•
Redundant modules
•
•
Hot-swap redundant power supply
Redundant or hot-swap redundant system fan
Server management
•
Baseboard Management Controller (BMC) module
– Intelligent Platform Management Interface (IPMI) 2.0
compliant
– In-band and out-band server management
•
Acer Remote Management Card/3 (ARMC/3) module
– High performance Keyboard VGA Mouse (KVM) redirection
– Includes a dedicated Network Interface Controller (NIC) port
– USB mouse, keyboard, and media redirection
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1 System tour
8
External and internal structure
Front bezel
No.
1
Component
Side panel release button
2
Security keylock
This lock secures the bezel door to protect the server unit from
unauthorized access.
3
4
LED indicator panel
For more information on the LED indicators description, go to page
Bezel door
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9
Front panel
No.
Icon
Component
Description
1
DVD-ROM drive Eject
button
Press this button to open the DVD
drive tray.
2
3
DVD-ROM drive
activity indicator
When the LED indicator is lit, there
is an ongoing DVD drive activity.
DVD-ROM drive
mechanical eject hole
When the DVD drive tray get
stucked, insert a paperclip to this
hole to manually eject the tray.
4
5
DVD-ROM drive
Disk drive for reading CD, VCD, and
DVD contents.
5.25-inch drive bay
Allows installation of additional
storage devices. Go to page 4 for a
list of supported devices.
6
7
Power indicator
Indicates the system power status
(green).
HDD activity
indicator
Indicates the status of a system
hard drive (green/amber).
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1 System tour
10
No.
Icon
Component
Description
8
9
Status/fault indicator
Indicates the status of the system
operations (green/amber).
LAN port 1/2 status
indicators
Indicate the system network
connection status.
10
Hot-plug HDD
activity indicator
Indicates the status of a hot-plug
HDD installed in the system (green
/amber).
11
12
HDD cage
Supports four hot-plug or
easy-swap SAS or SATA2 HDDs.
HDD cage bay
Supports an optional four-bay HDD
cage (hot-plug or easy-swap).
13
14
USB 2.0 ports
Power button
Connects to USB devices.
Press to turn the server on/off, or to
put it in standby mode.
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11
Rear panel
No.
Icon
Component
Description
1
Power supply
module
Push down the latch to disengage the
module from the chassis.
release latch
2
Power supply
module cord
socket
Connect the system power cord here.
3
4
5
Main power
supply module
Provides the system’s main power
supply.
PS/2 mouse
port
Connects to a PS/2 mouse.
PS/2 keyboard
port
Connects to a PS/2 keyboard.
6
7
Serial port
Connects to serial devices.
Connects to monitors.
Monitor port
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1 System tour
12
No.
Icon
Component
Description
8
9
USB 2.0 ports
Connects to USB devices.
Gigabit LAN
ports 1/2
Connects to an Internet or intranet
network.
10
Unit
Press to mark a particular server unit
within a server group (when
rack-mounted) for purpose of
identification during servicing or
maintenance procedures. (blue)
identification
(UID) switch/
indicator
11
12
13
PCI slot covers
System fan
Protects the vacant expansion slots.
Regulates the system airflow.
Redundant
power supply
module bay
Accommodates an optional hot-swap
redundant power supply module.
14
15
Power supply
module fault
indicator
Indicates the occurrence of a fault
condition in the power supply
module. (green/amber)
Power supply
module status
indicator
Indicates the status of the power
supply module. (green)
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13
Internal components
No.
1
Component
Redundant power supply module bay
Heat sink fan (HSF) assemblies
Release sliders for the 5.25-inch devices
Release sliders for the HDD cages
Mainboard
2
3
4
5
6
PCI slot lock levers
7
System fan
Users have the option to purchase a redundant system fan unit or
hot-swap redundant system fan unit.
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15
No.
Code
Description
1
KB_MS1
TOP: PS/2 Mouse Port
Bottom: PS/2 Keyboard Port
2
3
4
5
6
7
8
COMA1
VGA1
Serial Port
Monitor Port
R_USB1
GLAN1
GLAN2
SW1
USB2.0 Port
Gigabit LAN port1
Gigabit LAN port2
ID Switch
DIMMC1-C4
DIMMD1-D4
DDR2 Sockets for Processor2
9
CPU2
Processor2 Socket
10
11
12
13
14
15
SYS_FAN1
SYS_FAN2
ATX_12V1
CPU2_FAN
ATX_L1
System Fan1 cable connector
System Fan2 cable connector
8-pin ATX power connector
Processor2 HSF cable connector
24-pin ATX power connector
DDR2 Sockets for Processor1
DIMMA1-A4
DIMMB1-B4
16
17
18
CPU1
Processor1 Socket
CPU1_FAN
CLR_CMOS
Processor1 HSF cable connector
Clear CMOS jumper
Close 1-2: Normal CMOS settings (default)
Close 2-3: Clear CMOS
19
20
BATTERY1
U46
CMOS Battery
Winbond W83792G hardware monitor IC
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1 System tour
16
No.
Code
IDE1
Description
21
22
23
24
25
26
27
28
29
30
IDE Cable connector
SATA 1-6
F_USB1
F_USB2
U24
SATA Data cable connector
Front USB cable connector
Internal USB cable connector
NVIDIA nForce Professional 3600 MCPs
BIOS Flash ROM
U5
U23
ITE IT8716F-S I/O controller
FDD Cable connector
FDD1
COMB1
Serial Port connector
IPMB_1 I2C_1
IPMB_2 I2C_2
IPMB Connector
I2C connector
31
32
33
34
35
36
37
38
39
40
41
42
F_PANEL1
IPMI1
CI1
Front panel LED connector
BMC Module slot
Intrusion cable connector
32bit/ 33MHz PCI slot #5
PCI_5
U41
XGI Volari Z9s VGA controller
Video Memory
U42
PCI_4
PCIE_3
U3
32bit/ 33MHz PCI slot #4
PCI Express x16 slot #3 (w/ x8 throughput)
Gigabit LAN controller
PCIE_2
U4
PCI Express x8 slot #2 (w/ x4 throughput)
Gigabit LAN controller
PCIE_1
PCI Express x16 slot #1 (w/ x16 throughput)
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No.
Code
Description
I2C connector for SAS Backplane
43
BP1
Backplane board
The backplane board attached to rear of the hot-plug HDD cage is
what differentiate it from the easy-swap HDD cage model.
No.
Code
Description
1
J7 to J10
SAS/SATA2 HDD access LED control jumpers
Close 2-3 – HDD LED control via pin 11(default)
2
3
4
5
6
SGIO_JP
JP2
Debug/diagnostic connector
SAF-TE firmware flash connector
J4
Backplane board peering cable connector
Power cable connectors for the SAS/SATA2 HDD
CN1 and CN2
792D_ID1
HDD cage ID setting jumper
Close 1-2 – 5C (default for top HDD cage)
Close 2-3 – 58 (default for bottom HDD cage)
7
8
9
SAS/CON
J5
SAS/SATA2 HDD data cable connector
Backplane board management cable connector
SAS/SATA2 HDD connectors
SATA/SAS_1-4
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1 System tour
18
BMC module
The optional BMC module is the meeting point between the server
hardware and the system management software. In conjunction with
the mainboard hardware monitor, it allows system administrators to
manage the system remotely over a network.
No.
1
Code
SODIMM1
DIMM1
U3
Description
ARMC/3 module connector
2
BMC module mainboard connector
SDRAM (Synchronous Dynamic Random Access Memory)
H85/216x BMC chipset
3
4
U1
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19
ARMC/3 module
The optional ARMC/3 module expands the server’s remote
management function through its own dedicated NIC port. System
administrators can now have full remote access to the server regardless
of its condition. Options to access server configuration, performance
and storage; view a summary of key components; and monitor system
health events are readily access using a simple browser.
No.
1
Code
LAN1
U6
Description
Dedicated NIC port cable connector
SRAM (Static Random Access Memory)
SDRAM
2
3
U9
4
SODIMM1
U8
ARMC/3 module mainboard connector
Flash ROM
5
6
U5
SRAM
7
U1
Peppercon KIRA 100 chipset
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20
System LED indicators
This section discusses the different LED indicators located on the:
•
•
•
•
Front panel
Hot-plug HDD carrier
LAN port
Power supply module
Knowing what each LED indicator signifies can aid in problem
diagnosis and troubleshooting.
Front panel LED indicators
The five LED indicators mounted on the front panel allow the constant
monitoring of basic system functions. These indicators remain visible
even when the bezel door is closed.
Indicator
Color
Status
Description
Power
Green
On
The system has AC power and is
powered on.
Blinking
Blinking
On
The system is in standby mode.
There is an ongoing HDD activity.
A system hard drive is failed.
System is in normal mode.
HDD activity
Status/fault1
Green
Amber
Green
Amber
On
On
Critical system threshold breach
Access the Setup utility and view the
system event log for details.
LAN port 1/2
connection
Green
On
Network connection is established.
Blinking
Network connection is established
and is running at supported speed.
Off
Network connection is not
established.
1
The status/fault LED indicator is only enabled when the optional BMC module is installed
on the mainboard. To purchase this option, contact your local Acer representative.
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21
Hot-plug HDD LED indicator
A drive activity LED indicator is mounted on the hot-plug HDD carrier.
The table below lists the possible drive states.
Status
Green
Blinking
—
Amber
—
Description
HDD access
HDD failure
HDD rebuild
Ongoing hot-plug HDD activity
Hot-plug HDD failure
HDD is rebuilding data.
On
Flashing green/amber
LAN port LED indicators
Indicator
Color
Amber
Green
Status
On
Description
Network
speed
(top)
GbE link network access
100 Mbps link network access
10 Mbps link network access
Active network link
On
Off
Network
Green
On
connection
(bottom)
Blinking
Off
Ongoing network data activity
Off-line network
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1 System tour
22
Power supply module LED indicators
Indicator
Color
Status
On
Description
Status (top)
Green
Output requirements are met.
Off
AC power is disconnected from the
module.
Fault (bottom)
Green
On
On
Input voltage requirements are met.
Amber
•
•
•
Overvoltage
Overcurrent
Output short circuit
Off
AC power is disconnected from the
module.
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This chapter gives you instructions on how to
prepare the system for operation. Procedures for
connecting peripherals are also explained.
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25
Setting up the system
Pre-installation requirements
Selecting a site
Before unpacking and installing the system, select a suitable site for
the system for maximum efficiency. Consider the following factors
when choosing a site for the system:
•
•
•
•
•
Near a grounded power outlet
Clean and dust-free
Stable surface free from vibration
Well-ventilated and away from sources of heat
Secluded from electromagnetic fields produced by electrical
devices such as air conditioners, radio and TV transmitters, etc.
Checking the package contents
Check the following items from the package:
•
•
•
•
Acer Altos G5450 system
Acer EasyBUILDTM DVD Pack
Acer Altos G5450 accessory box
System keys (attached to the rear of the bezel door)
If any of the above items are damaged or missing, contact your dealer
immediately.
Save the boxes and packing materials for future use.
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2 System setup
26
Connecting peripherals
The color-coded I/O port panel on the system rear accepts a variety of
compatible peripherals. Refer to the figure below for specific
connection instructions for each port.
Note: Consult the operating system manual for information on
how to configure the network setup.
Caution: Do not route the power cord where it will be walked on
or pinched by items placed against it. The server is designed to be
electrically grounded (earthed). To ensure proper operation, plug
the power cord into a properly grounded AC outlet only.
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27
Turning on the system
After making sure that you have properly set up the system, applied
power, and connected all the necessary peripherals, you can now
power on the system. Follow the procedure below.
1
Open the bezel door.
2
Press the power button.
The system starts up and displays a welcome message on the
monitor. After that, a series of power-on self-test (POST) messages
appear. The POST messages indicate if the system is running well
or not.
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2 System setup
28
Note: If the system does not turn on or boot after pressing the
power button, go to the next section for the possible causes of the
boot failure.
Aside from the POST messages, you can determine if the system is in
good condition by checking if the following occurred.
•
•
The power status indicator on the front panel lights up green.
The Num Lock, Caps Lock, and Scroll Lock indicators on the
keyboard light up.
Power-on problems
If the system fails to boot after you have applied power, check the
following factors that might have caused the boot failure.
•
The external power cord may be loosely connected.
Check the power cord connection from the power outlet to the
power cord socket on the rear panel. Make sure that the cord is
properly connected to the power outlet and to the power cord
socket.
•
•
No power comes from the grounded power outlet.
Have an electrician check your power outlet.
Loosely or improperly connected internal power cables.
Check the internal cable connections. If you are not confident to
perform this step, ask a qualified technician to assist you.
Warning! Make sure all power cords are disconnected from
the electrical outlet before performing this task.
Note: If you have gone through the preceding actions and the
system still fails to boot, ask your dealer or a qualified technician
for assistance.
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29
Configuring the system OS
The Altos G5450 comes with Acer EasyBUILD that allows users to
conveniently install the preferred operating system. To start using
EasyBUILD, follow the steps below.
1
2
3
Locate the EasyBUILD DVD included in the system package.
With the system turned on, press the DVD-ROM drive eject button.
When the disc tray slides open, insert the EasyBUILD DVD with the
label side of the disc facing upward.
Note: When handling the disc, hold it by the edges to avoid
smudges or fingerprints.
4
Gently press the disc down to make sure that it is properly
inserted.
Caution: While pressing the disc, be careful not to bend the disc
tray. Make sure that the disc is properly inserted before closing
the disc tray. Improper insertion may damage both the disc and
the DVD-ROM drive.
5
6
Press the drive Eject button again to close the disc tray.
The Acer EasyBUILD sequence begins. Follow all onscreen
instructions.
For more information, refer to the EasyBUILD Installation guide.
Note: EasyBUILD only supports the Microsoft and Red Hat Linux
operating systems. The Windows or Red Hat installation disc(s) is
required to install the OS.
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2 System setup
30
Rack mount configuration
The Altos G5450 server is a dual-platform system that can be set up in
both tower and rack-mount configurations. A rack mount kit is
rack. To purchase a rack mount kit, contact your local Acer
representative or order directly from http://www.acer.com/.
The figure below shows the Altos G5450 server in a rack-mount
position.
For instructions on tower-to-rack configuration, refer to “Appendix B:
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31
Turning off the system
There are two ways to turn off the server—via software or via
hardware. The software procedure below applies to a system running
on a Windows OS. For other OS shutdown procedures, refer to the
related user documentation.
To turn off the system via software:
1
Press Ctrl+Alt+Delete on the attached keyboard or click the Start
on the Windows taskbar.
2
3
Select Shut Down.
Select Shut down from the drop-down menu, then click OK.
To turn off the system via hardware:
If you cannot shut down the server via software, press the power
button for at least four seconds. Quickly pressing the button may put
the server in a Suspend mode only.
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2 System setup
32
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This chapter discusses the precautionary
measures and installation procedures you
need to know when upgrading the system.
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35
Installation precautions
Before you install any server component, it is recommended that you
read the following sections first. These sections contain important ESD
precautions along with pre-installation and post-installation
procedures.
ESD precautions
Electrostatic discharge (ESD) can damage static-sensitive hardware
components, such as the processor, disk drives, and the system boards.
Always observe the following precautions before you install a server
component:
•
Do not remove a component from its protective packaging until
you are ready to install it.
•
•
Do not touch the component pins, leads, or circuitry.
Components with a Printed Circuit Board (PCB) assembly should
always be laid with the assembly-side down.
•
Wear a wrist grounding strap and attach it to a metal part of the
server before handling components. If a wrist strap is not
available, maintain contact with the server throughout any
procedure requiring ESD protection.
•
Keep the work area free of nonconductive materials, such as
ordinary plastic assembly aids and foam packing.
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3 System upgrade
36
Pre-installation instructions
Perform the steps below before you open the server or before your
remove or replace any component.
Warning! Failure to properly turn off the server before you
start perform any hardware configuration may cause
serious damage and bodily harm. Do not attempt the
procedures described in the following sections unless you
are a qualified service technician.
1
2
3
4
5
6
Turn off the server and all connected peripherals.
Unplug all power cables from their outlets.
Disconnect all telecommunication cables from their ports.
Place the server on a flat, stable surface.
Open the server according to the instructions on page 37.
Follow the ESD precautions described in the previous section when
handling a server component.
Post-installation instructions
Perform the steps below after installing a server component.
1
See to it that all components are installed according to the
described step-by-step instructions.
2
Reinstall any expansion board(s), peripheral(s), bracket(s) and
system cable(s) that have previously been removed.
3
4
5
Reinstall the side panel.
Reconnect the power, peripheral, and telecommunication cables.
Turn on the system.
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37
Opening the server
Caution: Before you proceed, make sure that you have turned off
the system and all peripherals connected to it. Read the
You need to open the server before you can install upgrade
components. The front bezel and (left) side panel are removable to
allow access to the server’s internal components. Refer to the following
sections for instructions.
Removing the side panel
1
Perform the pre-installation instructions described on page 35.
2
Remove the side panel.
(1) Remove the two screws located on the rear edge of the
side panel.
(2) Press the side panel release button.
(3) Slide the side panel toward the rear of the chassis to
disengage it.
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38
Removing the front bezel
1
Remove the side panel.
Refer to the previous section for instructions.
Remove the front bezel.
2
(1) Release the bezel door retention tabs from the chassis interior.
(2) Pull the bezel away from the chassis.
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39
Configuring the hard drive
The two HDD cage bays of the Altos G5450 accommodates both
hot-plug and easy-swap HDD cage models. The main difference
between these two cage models is the presence of a backplane board
on the rear side of the hot-plug HDD cage. Both cage models support
up to four SATA2 or SAS hard disk drives.
The system ships out with only a single HDD cage occupying the top
cage bay. You have the option to purchase an extra HDD cage to
provide the system with additional storage capacity and scalability.
Contact your local Acer representative for more information.
Note: The HDD cage comes with HDD dummy covers. You need to
purchase a blank HDD carrier to install a hard drive.
Installing a HDD cage
1
Perform the pre-installation instructions described on page 35.
Remove the HDD cage bay metal cover from the front chassis.
(1) Remove the one screw that secures the cover.
(2) Detach the cover from chassis.
2
Store this cover for future reinstallation.
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3 System upgrade
40
3
Install the HDD cage.
(1) Slide the cage into the lower bay with the HDD carriers facing
front.
The cage locked to the chassis with an audible click.
If you have installed a hot-plug HDD cage, proceed to next
step for related drive cable connections.
Drive cable connections for an easy-swap HDD can be found
(2) Connect the following cables to the hot-plug HDD cage
backplane board.
(1) Connect the hard drive power cables to the CN1 and CN2
connectors of the backplane board.
(2) Connect the SAS/SATA2 cable to the SAS/CON connector
of the backplane board.
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41
(3) Connect the other end of the SAS/SATA2 cable to the SAS
connector of the add-on SAS controller board.
4
Remove the HDD cage bay plastic cover from the front bezel.
(1) Use a flat-blade screwdriver to disengage the tabs on the top
edge of the cover from its bezel slots.
(2) Detach the cover from the bezel.
Store this cover for future reinstallation.
5
Observe the post-installation instructions described on page 36.
For instructions on how to install a hard drive in an easy-swap HDD
For instructions on how to install a hard drive in a hot-plug HDD
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42
Removing a HDD cage
1
Perform the pre-installation instructions described on page 35.
2
Prepare the HDD cage for removal.
•
•
For a hot-plug HDD cage, disconnect the data and power
cables from the backplane board, then remove all HDDs from
the cage.
For an easy-swap HDD cage, disconnect the data and power
cables from their HDD connectors, then remove all HDDs from
the cage.
3
Remove the HDD cage.
(1) Move the release slider all the way up to eject the hot-plug
HDD cage.
(2) Remove the cage from the HDD bay.
4
Observe the post-installation instructions described on page 36.
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Installing an additional hard drive
The Altos G5450 HDD cage models supports both SATA2 and SAS hard
drives in different capacities.
Note: If you intend to install a SAS hard drive model, you first
need to install the add-on SAS controller card option. For related
To install a hot-plug hard drive:
1
2
If necessary, unlock the front bezel, then pull it open.
Remove the HDD dummy cover from the cage.
3
Prepare the blank HDD carrier for installation.
(1) Remove the four screws that secures the blank frame.
You will use these screws to secure the hard disk later.
(2) Detach the plastic frame from the HDD carrier.
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3 System upgrade
44
4
Align the new hard disk with the HDD carrier, then secure it with
the four screws you removed in step 3-1.
5
Install the new hard drive into the cage.
(1) Slide the drive into the cage with the carrier handle still
extended.
(2) Make sure that the drive is properly inserted before pushing
the handle back until it clicks into place.
6
Set up the new hard drive’s RAID configuration.
For related instructions, go to the “RAID configuration utilities”
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To install an easy-swap hard drive:
1
Remove the side panel from the chassis.
Go to page 37 for instructions.
2
3
Observe steps 2 through 5 of the previous section.
Connect the easy-swap HDD cables.
(1) Connect the power connectors of the SAS/SATA2 cable to the
power supply module HDD power cables.
(2) Connect the data connectors of the SAS/SATA2 cable to the
signal connectors of the of the easy-swap HDDs.
(3) Connect the other end of the SAS/SATA2 power cable to the
add-on SAS controller card.
4
5
Observe the post-installation instructions described on page 36.
Set up the new hard drive’s RAID configuration.
For related instructions, go to the “RAID configuration utilities”
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3 System upgrade
46
Configuring a 5-25 inch storage device
The three 5.25-inch device bays support a variety of storage devices for
supported storage devices.
The system ships with a DVD-ROM drive installed on the topmost
device bay. You can choose to replace the default drive, or you can
install a new storage device on the middle or bottom-most device bay.
To install an optional storage device:
1
2
Perform the pre-installation instructions described on page 35.
If you intend to replace a default storage device—the DVD drive—
go to the next step.
If you intend to install a new storage device on the middle or
bottm-most device bay, go to step 5.
3
4
Disconnect the power and data cable (IDE data cable) from rear of
the old drive.
Remove the default drive you intend to replace.
(1) Move the release slider of the selected drive to the unlock
position
.
(2) Pull the drive out of the device bay.
The figure below shows how to uninstall the DVD-ROM drive.
Proceed to step 6 for instructions on how to install a new
storage device.
5
Remove the two screws that secure the cover of the empty
5.25-inch drive bay (1), then detach the cover (2).
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Keep this cover for future reinstallation.
6
Install the new 5.25-inch storage device.
The instructions given below apply to a regular 5.25-inch storage
device. If you intend to replace or install a floppy drive, refer to
the documentation that came with the new drive for instructions
on how to set up the FDD conversion kit.
(1) Install the new 5.25-inch drive into the drive bay.
(2) Move the release slider into the lock position
.
(3) Connect the power and IDE cables to the new 5.25-inch drive.
Observe the post-installation instructions described on page 36.
7
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48
Upgrading the processor
This section explains the procedures for removing and installing the
processor and heat sink fan (HSF) assembly.
Processor configuration guidelines
The mainboard has two Socket F (1207-pin) processor sockets
supporting Dual-Core or Quad-Core AMD Opteron™ processors. You
have the option to upgrade the default processor or install a second
one for a dual-processor configuration.
Observe the following guidelines when replacing or installing a
processor.
•
•
•
•
The CPU 1 socket must always be populated. If no processor is
installed in this socket, the system will fail to boot.
Before removing a processor, make sure to back up all important
system files.
When installing a second processor, make sure it has same
stepping and frequency specifications as the default processor.
Handle the processor and the HSF assembly carefully. Damage to
either may prevent the system from functioning properly.
To upgrade the default processor:
1
2
Perform the pre-installation instructions described on page 35.
Lay the server on its side (components showing).
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49
3
Remove the HSF assembly.
Important: Before removing a CPU from the mainboard, make
sure to create a backup file of all important data.
(1) Observe the ESD precautions and pre-installation instructions
described on page 35.
Warning! The heat sink becomes very hot when the system
is on. NEVER touch the heat sink with any metal or with
your hands.
(2) Disconnect the CPU fan cable from its mainboard connector.
(3) Disengage the retaining clip from the heat sink base (1).
(4) Release the clips from the tab on the heat sink base (2).
(5) Pull the HSF assembly away from the CPU (3).
(6) Lay down the HSF in an upright position—with the thermal
patch facing upward. Do not let the thermal patch touch the
work surface.
(7) Use an alcohol pad to wipe off the thermal grease from both
the HSF assembly and the processor socket retention plate.
4
Remove the default processor.
Warning! The processor becomes very hot when the system
is on. Allow it to cool off first before handling.
(1) Release then lift up the load lever.
(2) Open the retention plate to expose the socket body.
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3 System upgrade
50
(3) Grasp the processor by its edges and lift it out of its socket.
(4) Store the old processor inside an anti-static bag.
(5) Remove the new processor from its protective packaging.
Install the new processor.
5
(1) Hold the processor by its edges, then insert it in the socket.
Make sure that the alignment tabs on the socket fit the two
notch located on the edge of the processor. The pins are keyed
in such a way that you cannot install the processor in the
wrong orientation without bending the pins.
(2) Close the retention plate.
(3) Engage the load lever back into place.
6
Apply the thermal interface material.
(1) Use an alcohol pad to wipe off the old thermal grease from
both the HSF assembly and the processor socket retention
plate.
(2) Apply a thin layer of an Acer-approved thermal interface
material before installing the HSF.
Make sure that only a very thin layer is applied so that both
contact surfaces are still visible.
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51
7
Reinstall the HSF assembly.
(1) Apply thermal grease.
Apply approximately 0.1ml of the thermal grease compound
to the top of the CPU.
(2) Install the HSF assembly
(1) Move the handle of the retaining clip slightly in a
direction away from the heat sink.
(2) Align the heat sink fan assembly to the heat sink base (1).
Note: Make sure to install both sides of the retaining clips.
(3) Secure the retaining clip to the tabs in the heat sink base
by aligning the clip holes over the tabs (2).
(4) Secure the retaining clip back toward the heat sink base
(3).
(3) Connect the CPU fan cable to its mainboard connector. Refer
to “Mainboard layout” on page 14 for the location of the CPU
fan connector.
8
Observe the post-installation instructions described on page 36.
To install a second processor:
(1) Prepare the processor socket 2 for installation.
(2) Install the new processor.
Refer to steps 6 to 9 of the previous section.
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52
Upgrading the system memory
This section includes instructions for removing and installing a DIMM
(dual in-line memory module).
Altos G5450 has sixteen DIMM slots. Each CPU controls eight DIMM
slots. The DIMM slots support dual channel DDR2 -667 registered ECC
memory modules.
Important: When you are using a single-processor server, you
should install a pair of identical modules into the DIMM A1 and
B1, DIMM A2 and B2, DIMM A3 and B3, DIMM A4 and B4 slots.
The DIMM C1 to DIMM D4 slots are enabled when a second CPU is
installed on the mainboard. For instructions on how to install an
additional CPU, see “To install a second processor:” on page 51.
When you are using a dual-processor server, you should employ a
paired DIMM configuration by installing modules in the DIMM A,B
and DIMM C,D slots.
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DIMM population guidelines
Important: For the system to function, DIMM modules must be
installed or removed in matched pairs, following the slot sequence
listed below. DIMM modules of the same type, size and
manufacturer must be installed in the same colored DIMM slots.
•
•
CPU 1 — Populate DIMM slots A1 and B1 first, followed by
slots A2 and B2.
CPU 2 — Populate DIMM slots C1 and D1 first, followed by
slots C2 and D2.
DIMMC4
DIMMD4
DIMMC3
DIMMD3
CPU2
DIMMC2
DIMMD2
DIMMC1
DIMMD1
3
3
4
4
CPU1
Note: Refer to “Mainboard layout” on page 14 for the location of
the DIMM slots for each processor.
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3 System upgrade
54
The table below lists the supported memory installation based on the
processor configuration:
Single processor configuration
CPU 1 (Single Processor Installed)
Total
Capacity
DIMM A1/B1
2x512MB
2x512MB
2x512MB
2x512MB
2x1GB
DIMM A2/B2
DIMM A3/B3
DIMM A4/B4
2x512MB
2x1GB
1GB
2x512MB
2x512MB
2x512MB
2GB
2x512MB
2x512MB
3GB
4GB
2GB
2x1GB
2x1GB
2x1GB
2x1GB
4GB
2x1GB
2x1GB
2x1GB
6GB
2x1GB
8GB
2x2GB
4GB
2x2GB
2x2GB
2x2GB
2x2GB
8GB
2x2GB
2x2GB
2x2GB
12GB
16GB
8GB*
16GB*
24GB*
32GB*
2x2GB
2x2GB
2x4GB*
2x4GB*
2x4GB*
2x4GB*
2x4GB*
2x4GB*
2x4GB*
2x4GB*
2x4GB*
2x4GB*
* support depends on 4 GB DIMM available
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Dual-processors configuration
CPU 1 / CPU 2 (Dual Processors Installed)
Total
Capacity
DIMM B1/A1
DIMM C1/D1
DIMM B2/A2
DIMM C2/D2
DIMM B3/A3
DIMM C3/D3
DIMM B4/A4
DIMM C4/D4
2x512MB
2x512MB
2GB
2x512MB
2x512MB
2x512MB
2x512MB
4GB
2x512MB
2x512MB
2x512MB
2x512MB
2x512MB
2x512MB
6GB
2x512MB
2x512MB
2x512MB
2x512MB
2x512MB
2x512MB
2x512MB
2x512MB
8GB
2x1GB
2x1GB
4GB
2x1GB
2x1GB
2x1GB
2x1GB
8GB
2x1GB
2x1GB
2x1GB
2x1GB
2x1GB
2x1GB
12GB
16GB
8GB
2x1GB
2x1GB
2x1GB
2x1GBB
2x1GB
2x1GB
2x1GB
2x1GB
2x2GB
2x2GB
2x2GB
2x2GB
2x2GB
2x2GB
16GB
24GB
32GB
16GB*
32GB*
48GB*
64GB*
2x2GB
2x2GB
2x2GB
2x2GB
2x2GB
2x2GB
2x2GB
2x2GB
2x2GB
2x2GB
2x2GB
2x2GB
2x2GB
2x2GB
2x4GB*
2x4GB*
2x4GB*
2x4GB*
2x4GB*
2x4GB*
2x4GB*
2x4GB*
2x4GB*
2x4GB*
2x4GB*
2x4GB*
2x4GB*
2x4GB*
2x4GB*
2x4GB*
2x4GB*
2x4GB*
2x4GB*
2x4GB*
* support depends on 4 GB DIMM available
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56
Removing a DIMM
Before you can install a new pair DIMMs in the sockets, remove first
any previously installed DIMM from that sockets.
Important: Before removing DIMMs from the mainboard, make
sure to create a backup file of all important data.
1
2
Observe the ESD precautions and pre-installation instructions
described on page 35.
Locate the DIMM slot on the mainboard.
Important: Refer to DIMM population guidelines for important
information about requirements for removing DIMM modules.
3
4
Press the holding clips on both sides of the socket outward to
release the DIMM.
Gently pull the DIMM upward to remove it from the socket .
CPU2
CPU1
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Installing a DIMM
Warning! DIMM of the same type, size and manufacturer
must be installed into the same colored DIMM slots.
1
Observe the ESD precautions and pre-installation instructions
described on page 35.
2
3
4
5
Locate the DIMM slots on the mainboard.
Open the clips on the socket.
Align then insert the DIMM into the socket.
Press the holding clips inward to lock the DIMM in place.
CPU2
CPU1
Memory should be installed in pairs.
Note: The DIMM slot is slotted to ensure proper installation.
If you insert a DIMM but it does not fit easily into the socket, you
may have inserted it incorrectly. Reverse the orientation of the
DIMM and insert it again.
6
Observe the post-installation instructions described on page 36.
To reconfigure the system memory:
The system automatically detects the amount of memory installed. Run
the BIOS setup to view the new value for total system memory and
make a note of it.
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58
Installing an expansion card
This section explains how to install an expansion card.
I/O interface
Altos G5450 has five PCI bus slots:
•
•
•
•
•
PCI1--32bit/ 33MHz PCI slot
PCI2--32bit/ 33MHz PCI slot
PCIE_1--PCI Express x16 slot (w/ x8 throughput)
PCIE_2--PCI Express x8 slot (w/ x4 throughput)
PCIE_3--PCI Express x16 slot (w/ x16 throughput)
To install an expansion card:
1
2
Perform the pre-installation instructions described on page 35.
If necessary, remove any cables that prevent access to the
processor sockets.
3
4
Locate an empty expansion slot that is compatible with the
specification of the card you intend to install.
Install the expansion card.
(1) Press the release latch of the slot cover opposite the selected
expansion slot.
(2) Pull out the slot cover and store it for reassembly later.
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Caution: Do not discard the slot cover. If the expansion card is
removed in the future, the slot cover must be reinstalled to
maintain proper system cooling.
Remove the expansion card from its protective packaging,
handling it by the edges.
(3) Insert the card into the selected slot.
Make sure that the card is properly seated.
(4) Press the release latch to secure the card in place.
(5) Connect the necessary cables to the expansion card as
required.
5
Observe the post-installation instructions described on page 36.
When you turn on the system, the BIOS setup automatically
detects and assigns resources to the new device (applicable only to
Plug-and-Play expansion card).
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3 System upgrade
60
Installing the BMC module
The optional BMC module allows system administrators to manage the
Altos G5450 system remotely over a network.
To install the BMC module:
1
2
Perform the pre-installation instructions described on page 35.
Locate the IPMI1 slot. If necessary, remove any boards or cables
that prevent access to it.
3
4
If necessary, open the holding clips of the IPMI1 slot.
Remove the BMC module from its protective packaging, handling
it by the edges.
5
Install the BMC module.
(1) Align the module so that the notch on the IPMI1 slot fits the
keyed edge of the module, then press the module at both
ends to seat it fully into the slot.
When the module is properly installed, the holding clips will
automatically lock in place.
(2) Secure the module with the one screw.
6
Observe the post-installation instructions described on page 36.
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Installing the ARMC/3 module
Remote system management just got easier with the new ARMC/3
module. The module provides high performance KVM (keyboard-
video-mouse) redirection and features a dedicated NIC port for faster
network access.
To install the ARMC/3 module on system board:
1
2
Perform the pre-installation instructions described on page 35.
Locate the IPMI1 slot. If necessary, remove any boards or cables
that prevent access to it.
3
4
If necessary, open the holding clips of the IPMI1 slot.
Remove the ARMC/3 module from its protective packaging,
handling it by the edges.
5
Install the ARMC/3 module.
(1) Align the module so that the notch on the IPMI1 slot fits the
keyed edge of the module, then press the module at both
ends to seat it fully into the slot.
When the module is properly installed, the holding clips will
automatically lock in place.
To install the ARMC/3 module on the BMC module:
1
Perform the pre-installation instructions described on page 35.
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3 System upgrade
62
2
Locate the SODIMM1 slot on the BMC module board. If necessary,
remove any boards or cables that prevent access to it.
3
4
If necessary, open the holding clips of the SODIMM1 slot.
Remove the ARMC/3 module from its protective packaging,
handling it by the edges.
5
Install the ARMC/3 module.
(1) Align the module so that the notch on the SODIMM1 slot fits
the keyed edge of the module, then press the module at both
ends to seat it fully into the slot.
(2) When the module is properly installed, the holding clips will
automatically lock in place.
6
Install the dedicated NIC port card.
(1) Press the release latch of the slot cover opposite the IPMI1 slot.
The release latch highlighted in the figure below is for
illustration purpose only.
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(2) Pull out the slot cover and store it for reassembly later.
Caution: Do not discard the slot cover. If the expansion card is
removed in the future, the slot cover must be reinstalled to
maintain proper system cooling.
(3) Insert the dedicated NIC port card into the selected slot.
Make sure that the card is properly seated.
(4) Press the release latch to secure the card in place.
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3 System upgrade
64
(5) Connect the card’s LAN cable to the LAN1 connector of the
ARMC/3 module.
7
Observe the post-installation instructions described on page 36.
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65
Installing a redundant power supply module
The Altos G5450 supports two 610-watts hot-swap power supply
modules. The system ships out with only one power supply module
installed. You have the option to install a second module to provide
the system with a redundant power source. A redundant power
configuration enables a fully-configured system to continue running
even if one of the power supply module fails.
WARNING! To reduce the risk of personal injury or
damage to the equipment, the installation of power
supply modules should be referred to individuals who are
qualified to serve server systems and are trained to deal
with equipment capable of generating hazardous energy
levels.
WARNING! To reduce the risk of personal injury from
hot surfaces, observe the thermal labels on each power
supply modules. You can also consider wearing protective
gloves.
WARNING! To reduce the risk of personal injury from
electric shock hazards, do not open the power supply
module. There are no serviceable parts inside the
module.
Caution! Electrostatic discharge can damage electronic
components. Make sure that you are properly grounded
before handling a power supply module.
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To install a hot-swap power supply module:
1
Detach the cover from the chassis.
Keep the cover for future reassembly.
2
Slide the module into the empty bay until you feel resistance, and
it locks into place.
3
Verify that the power status indicators on the main power supply
and on the newly installed redundant power supply are
illuminated green.
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4 System BIOS
68
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This chapter gives information about the
system BIOS and discusses how to configure
the system by changing the settings of the
BIOS parameters.
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4 System BIOS
70
BIOS overview
BIOS setup is a hardware configuration program built into the system's
Basic Input/Output System (BIOS). Since most systems are already
properly configured and optimized, there is no need to run this utility.
You will need to run this utility under the following conditions.
•
•
•
•
When changing the system configuration settings
When redefining the communication ports to prevent any conflicts
When modifying the power management configuration
When changing the password or making other changes to the
security setup
•
When a configuration error is detected by the system and you are
prompted ("Run Setup" message) to make changes to the BIOS
setup
Note: If you repeatedly receive Run Setup messages, the battery
may be bad. In this case, the system cannot retain configuration
values in CMOS. Ask a qualified technician for assistance.
BIOS setup loads the configuration values in a battery-backed
nonvolatile memory called CMOS RAM. This memory area is not part of
the system RAM which allows configuration data to be retained when
power is turned off.
Before you run the PhoenixBIOS Setup Utility, make sure that you have
saved all open files. The system reboots immediately after you close the
Setup.
Note: PhoenixBIOS Setup Utility will be simply referred to as
"Setup" or "Setup utility" in this guide.
The screenshots used in this guide display default system values.
These values may not be the same those found in your system.
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71
Entering BIOS setup
1
Turn on the server and the monitor.
If the server is already turned on, close all open applications, then
restart the server.
2
During POST, press F2.
If you fail to press F2 before POST is completed, you will need to
restart the server.
The Setup Main menu will be displayed showing the Setup’s menu
bar. Use the left and right arrow keys to move between selections
on the menu bar.
BIOS setup primary menus
The tabs on the Setup menu bar correspond to the six primary BIOS
Setup menus, namely:
•
•
•
•
•
•
Main
Advanced
Security
Server
Boot
Exit
In the descriptive table following each of the menu screenshots,
settings in boldface are the default and suggested settings.
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72
BIOS setup navigation keys
Use the following keys to move around the Setup utility.
•
Left and Right arrow keys – Move between selections on the
menu bar.
•
•
Up and Down arrow keys – Move the cursor to the field you want.
PgUp and PgDn keys – Move the cursor to the previous and next
page of a multiple page menu.
•
Home – Move the cursor to the first page of a multiple page
menu.
•
End – Move the cursor to the last page of a multiple page menu.
•
+ and - keys – Select a value for the currently selected field (only if
it is user-configurable). Press these keys repeatedly to display each
possible entry, or the Enter key to choose from a pop-up menu.
Note: Grayed-out fields are not user-configurable.
Enter key – Display a submenu screen.
•
Note: Availability of submenu screen is indicated by a (>).
Esc – If you press this key:
•
•
•
•
On one of the primary menu screens, the Exit menu displays.
On a submenu screen, the previous screen displays.
When you are making selections from a pop-up menu, closes
the pop-up without making a selection.
•
•
•
F1 – Display the BIOS setup General Help panel.
F9 – Press to load default system values.
F10 – Save changes made the Setup and close the utility.
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Main menu
Parameter
Description
System Time
Set the system time following the hour-minute-second
format.
System Date
BIOS Version
BIOS Date
Set the date following the month-day-year format.
Version number of the BIOS setup utility
Date when the BIOS setup utility was created
Technical specifications for the installed processor
Processor
CPU Type
CPU Speed
CPU Count
Total Memory
Size
Total size of system memory detected during POST
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Advanced menu
The Advanced menu display submenu options for configuring the
function of various hardware components. Select a submenu item,
then press Enter to access the related submenu screen.
Advanced Processor Options
Parameter
Description
Option
CPU Type
Processor model name
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Parameter
Description
Option
CPU Speed
The processor speed is the speed at which a
microprocessor executes instructions. Clock speeds are
expressed in megahertz (MHz), with 1 MHz being equal
to 1 million cycles per second. The faster the clock, the
more instructions the CPU can execute per second.
Processor CPUID
Processor ID number
Processor L2
Cache
Processor second-level cache size detected during POST
Note: This field is not shown on the above screenshot.
AMD
Virtualization
Technology
Select whether to enable the AMD
Virtualization Technology function. VT
allows a single platform to run multiple
operating systems in independent
partitions.
Enabled
Disabled
Execute Disable
Bit
Select whether to enable the Execute
Disable Bit function.
Enabled
Disabled
PowerNow!
Technology
Select whether to enable the PowerNow!
Technology function.
Enabled
Disabled
Node Interleave
ACPI SRAT Table
Online Spare
Select whether to disable the Node
Interleave function.
Disabled
Enabled
Select whether to enable the ACPI SRAT
Table function.
Enabled
Disabled
Select whether to disable the Online Spare
function.
Disabled
Enabled
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76
Memory Configuration
Parameter
Description
Option
Extended
Memory
Total size of extended memory detected during POST
DIMM Group
#1 - 16 Status
The size of memory installed on each of the memory
slots.
Unlock Disabled
Banks
Press Enter key to configure.
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Advanced Chipset Control
Parameter
Description
Option
Wake on
Keyboard/
Mouse
Select whether to enable the Wake on
Keyboard/Mouse function.
Enabled
Disabled
Wake On Ring
Select whether to wake up the system
when an incoming call is detected on
the modem.
Enabled
Disabled
Wake On RTC
Alarm
Select whether to wake up the system
when an RTC alarm is detected.
Enabled
Disabled
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78
PCI Configuration
Parameter
Description
Option
PCI Slot 1 - 5
Option ROM
When enabled, this setting will initialize
the device expansion ROM for the related
PCI slot.
Enabled
Disabled
LAN 1/2
Option ROM
Scan
Select whether to enable the selected
onboard LAN device. When enabled,
device expansion ROM will be initialized.
Enabled
Disabled
Onboard LAN
1/2 Control
Select whether to enable the selected
Onboard LAN 1/2 Control.
Enabled
Disabled
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I/O Device Configuration
Parameter
Description
Option
Serial Port A/B
When enabled, it allows you to
configure the serial port settings.
Enabled
Disabled
Auto
When set to Auto, it allows the server’s
BIOS or OS to select a configuration.
When set to Disabled, it displays no
configuration for the serial port.
Base I/O address Base I/O address and IRQ setting for the
selected serial port
3F8/IRQ4
2F8/IRQ3
3E8/IRQ4
2E8/IRQ3
PS/2 Mouse
USB Control
Enables this parameter if you intend to
use a mouse or trackball with a PS/2
interface.
Enabled
Disabled
Enables or disables the onboard USB
controller.
USB1.1+USB2
USB1.1
Disabled
Legacy USB
Support
Enables or disables support for legacy
USB devices.
Enabled
Disabled
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Parameter
Description
Option
SATA0
Controllor
Select whether to enable support for
SATA devices.
Enabled
Disabled
SATA1
Controllor
Select whether to enable support for
SATA devices.
Enabled
Disabled
SATA2
Controllor
Select whether to enable support for
SATA devices.
Enabled
Disabled
NV RAID
Configuration
Press Enter to configure onboard SATA
RAID.
IDE Configuration
The IDE Configuration submenu lets you define the parameter settings
related to the system hard drive(s).
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I/O Channel 0/Secondary Master/Slave
Parameter
Description
Option
Type
Selects the drive type.
Auto
None
CD-ROM
ATAPI Removable
IDE Removable
User
Total Sectors
Total number of sectors available in the selected hard drive.
Maximum capacity of the selected hard drive.
Maximum
Capacity
Multi-Sector
Transfers
Set the multi-Sector transfer mode.
16 Sectors
Disabled
2 Sectors
4 Sectors
8 Sectors
LBA Mode
Control
Selects the hard disk drive translation
method. For drivers with more than
504 MB, LBA mode is necessary.
Enabled
Disabled
32-bit I/O
Enable or disable the 32-bit data
transfer function
Enabled
Disabled
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Parameter
Description
Option
Transfer
Mode
Select a transfer mode to enhance hard
disk performance.
Fast PIO 4
Standard
Fast PIO 1
Fast PIO 2
Fast PIO 3
FPIO 3/DMA 1
FPIO 4/DMA 2
Ultra DMA
Mode
Selects DMA (Direct Memory Access)
mode.
Mode 6
Disabled
Mode 0
Mode 1
Mode 2
Mode 3
Mode 4
Mode 5
Floppy Configuration
The Floppy Configuration submenu displays the type of floppy disk
drive installed in the server.
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83
Boot Configuration
Parameter
Description
Option
Boot-time
Diagnostic
Screen
Choose whether to display the boot-time
diagnostic screen during POST.
Enabled
Disabled
Reset
Configuration
Data
Select whether to erase data in the section
of memory for ESCD (Extended System
Configuration Data) which stores the
configuration settings for non-PnP plug-in
devices.
Yes
No
Multiprocessor
Specification
Select the multiprocessor (MP) specification
revision level.
1.4
1.1
Note: Some operating system will require a
1.1 setting for compatibility reasons.
POST Error
Pause
Select whether to pause POST when a
boot-up error is detected.
Enabled
Disabled
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84
Parameter
Description
Option
After Power
Failure
Defines the power state to resume to after a
system shutdown that is due to an
interruption in AC power.
Last State
Stay Off
Power On
When set to Last State, the system will
return to the active power state prior to
shutdown.
When set to Stay Off, the system remains
off after power shutdown.
When set to Power On, the system will be
turned on from a power failure.
NumLock
Select the NumLock behavior during
boot-up.
On
Off
DMI Event Logging
Parameter
Description
Option
Event Log
Validity
Indicates the validity of the DMI event log.
Event Log
Capacity
Displays the space capacity allotted for the DMI event log.
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Parameter
Description
Option
View DMI
Event Log
Press Enter to view the DMI (Desktop Management
Interface) event log.
To return to the DMI Event Logging submenu, click
Continue in the Event Log window.
Event
Logging
Select whether to allow logging of all
DMI events.
Enabled
Disabled
ECC Event
Logging
Select whether to allow logging of ECC
events.
Enabled
Disabled
Mark DMI
Events as
Read
Press Enter to view the DMI event log, then select a log
entry to mark as read.
Clear All
Event Logs
Select whether to delete all DMI event log
entries during the next system start-up.
Yes
No
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4 System BIOS
86
Security menu
The Security menu allows you to safeguard and protect the system
from unauthorized use by setting up access passwords.
There are three types of passwords that you can set:
•
Supervisor password
Entering this password will allow the user to access and change all
settings in the Setup Utility.
•
User password
Entering this password will restrict a user’s access to the Setup
menus. To enable or disable this field, a supervisor password must
first be set. A user can only access and modify the System Time,
System Date, and Set User Password fields.
•
Power-on password
When the Password on Boot field is enabled, a password will be
required to boot up the server. To enable or disable this field, a
supervisor password must first be set.
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Parameter
Description
Option
Supervisor
Password Is
This parameter indicates whether a
supervisor password has been assigned.
Clear
Enabled
User Password Is
This parameter indicates whether a user
password has been assigned.
Clear
Enabled
Set Supervisor
Password
Press Enter to configure the supervisor password.
Press Enter to configure the user password.
Set User
Password
Password On
Boot
Select Enabled to activate security check
during POST.
Disabled
Enabled
Setting a system password
1
2
3
Use the up/down keys to select a password parameter (Set
Supervisor Password or Set User Password), then press Enter.
A password box will appear.
Type a password then press Enter.
The password may consist of up to six alphanumeric characters
(A-Z, a-z, 0-9).
Retype the password to verify the first entry then press Enter
again.
4
5
Press F10.
Select Yes to save the new password and close the Setup Utility.
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88
Changing a system password
1
Use the up/down keys to select a password parameter (Set
Supervisor Password or Set User Password), then press Enter.
Type the original password then press Enter.
Type a new password then press Enter.
2
3
4
Retype the password to verify the first entry then press Enter
again.
5
6
Press F10.
Select Yes to save the modified password and close the Setup
Utility.
Removing a system password
1
Use the up/down keys to select a password parameter (Set
Supervisor Password or Set User Password), then press Enter.
2
3
Enter the current password then press Enter.
Press Enter twice without entering anything in the new and
confirm password fields.
After doing this, the system automatically sets the related
password parameter to Clear.
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89
Server menu
Parameter
Description
System Management
Displays basic system ID information, as well as
BIOS and BMC firmware versions.
Press Enter to access the related submenu.
Console Redirection
Displays console redirection-related settings.
Press Enter to access the related submenu.
Event Log Configuration
Displays DMI event log-related settings.
Press Enter to access the related submenu.
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91
Parameter
Description
Option
COM Port
Address
Select whether to enable console
redirection.
Onboard COM A
Disabled
Console redirection enables users to
manage the system from a remote
location.
Onboard COM B
Baud Rate
Select the baud rate for console
redirection.
300
1200
2400
9600
19.2K
38.4K
57.6K
115.2K
Console
Type
Select a terminal type to be used for
console redirection.
VT100,
VT100 8bit
PC-ANSI 7bit
VT100+
VT-UTF8
Flow
Control
Assign control for the console
redirection flow.
None
XON/OFF
CTS/RTS
Continue
C.R. After
POST
Select whether to enable console
redirection after POST.
On
Off
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4 System BIOS
92
Event Log Configuration
Parameter
Description
Option
Clear All Event
Logs
Press Enter then select whether to clear all entries in
the system event log.
Log POST Sys.
Event
Select whether to enable the BIOS event
log to be integrated in the system event
log.
Enabled
Disabled
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Boot menu
The Boot menu allows you to set the drive priority during system
boot-up. BIOS setup will display an error message if the drive(s)
specified is not bootable.
By default, the server searches for boot devices in the following order:
1
2
3
4
Floppy disk drive
Optical disc drive
Removable device
Hard drive
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4 System BIOS
94
Exit menu
The Exit menu displays the various options to quit from the BIOS setup.
Highlight any of the exit options then press Enter.
Parameter
Description
Exit Saving
Changes
Save changes made and close the BIOS setup.
Exit Discarding
Changes
Discard changes made and close the BIOS setup.
Load Setup
Defaults
Load the default settings for all BIOS setup parameters.
Setup Defaults are quite demanding in terms of
resources consumption. If you are using low-speed
memory chips or other kinds of low-performance
components and you choose to load these settings, the
system might not function properly.
Discard
Changes
Discard all changes made in the BIOS setup.
Save changes made in the BIOS setup.
Save Changes
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This chapter provides possible solutions for specific
problems. If you cannot correct the problem,
contact your local Acer representative or
authorized dealer for assistance.
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97
Resetting the system
Before going through in-depth troubleshooting, attempt first to reset
the system using one of the methods below.
Perform
Purpose
To do this
Soft boot
reset
To clear the system memory and reload
the operating system.
Press Ctrl+Alt+Del
Cold boot
reset
To clear the system memory, restart
POST, and reload the operating system.
This will halt power to all peripherals.
Press the system
power button off
and then on.
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5 System troubleshooting
98
Initial system startup problems
Problems that occur at initial system startup are usually caused by an
incorrect installation or configuration. Hardware failure is a less
possible cause. If the problem you are experiencing is with a specific
application, see the "There is problem with the software program" section
on page 104.
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99
Initial troubleshooting checklist
Use the checklist below to eliminate the possible cause for the problem
you’re encountering.
•
•
•
AC power is available at the wall outlet?
Is the power supply module properly installed?
Is the system power cord properly plugged into the power supply
module socket? and connected to a NEMA 5-15R outlet for
100-120 V or a NEMA 6-15R outlet for 200-240 V?
•
•
Are all peripheral cables correctly connected and secured?
Did you press the system power button to turn the server on
(power on indicator should be lit green)?
•
•
•
Are all device drivers properly installed?
Is hard disk drive(s) properly formatted and configured?
Are the BIOS configuration settings in the BIOS setup utility
correct?
•
•
Is the operating system properly loaded?
Refer to the operating system documentation.
Are all hardware components compliant with the tested
components lists?
•
•
•
Are all internal cables correctly connected and secured?
Are the processors fully seated in their mainboard sockets?
Are all standoffs in the proper location and not touching any
components, causing a potential short?
•
Are all add-in expansion cards fully seated in their mainboard
slots?
•
•
Are all system jumpers correctly set?
Are all switch settings on add-in boards and peripheral devices
correct?
To check these settings, refer to the manufacturer’s
documentation that comes with them. If applicable, ensure that
there are no conflicts (e.g., two add-in boards sharing the same
interrupt.
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5 System troubleshooting
100
Hardware diagnostic testing
This section provides a detailed approach to identifying a hardware
problem and its cause.
Checking the boot-up status
Caution: Before disconnecting any peripheral cables from the
server, turn off the system and any peripheral devices. Failure to
do so can cause permanent damage to the system and/or the
peripheral device.
1
2
Turn off the system and all external peripheral devices.
Disconnect all peripheral devices from the system, except for the
keyboard and the display monitor.
3
4
Make sure the system power cord is plugged into a properly
grounded AC outlet and in the power supply module cord socket.
Make sure the display monitor and keyboard are correctly
connected to the system.
5
6
Turn on the display monitor.
Set the display brightness and contrast controls to at least two
thirds of their maximum range.
Refer the documentation that came with your display monitor.
7
If the operating system normally loads from the hard drive, make
sure there is no diskette in floppy drive and no disc in the
DVD-ROM drive.
8
9
If the power indicator is lit, attempt to boot from a floppy diskette
or from a disc.
Turn on the system.
If the power indicator did not light up, see “Power indicator does
not light” on page 102.
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101
Verifying the condition of the storage devices
As POST determines the system configuration, it tests for the presence
of each mass storage device installed in the system. As each device is
checked, its activity indicator should turn on green briefly. Check the
activity indicators for the hard drive(s), DVD-ROM drive, floppy drive,
and any other 5.25-inch device you may have installed.
If any of these indicators fail to light up, refer to related problems
Confirming loading of the operating system
Once the system boots up, the operating system prompt appears on
the screen. The prompt varies according to the operating system. If the
operating system prompt does not appear, see "No characters appear
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5 System troubleshooting
102
Specific problems and corrective
actions
Listed below are specific problems that may arise during the use of
your server and their possible solutions.
Power indicator does not light.
Do the following:
•
•
•
Make sure the power supply module is properly installed.
Make sure the power cord is connected correctly.
Make sure that the wall outlet has power. Test it by plugging
another device.
•
•
Make sure the power indicator on the front panel is lit up green.
Remove all add-in cards and see if the system boots.
If reboot is successful, install the cards back in one at a time with a
reboot between each addition to determine if one of them is
causing the problem.
•
•
Make sure that you have properly installed system compliant
memory modules, and that there populated according to the
system guidelines.
Make sure that you have installed system compliant processors,
and that there populated according to the system guidelines.
FDD activity indicator does not light.
Do the following:
•
•
Make sure the FDD data and power cables are properly connected.
Check that relevant switches and jumpers for the FDD are set
correctly.
•
•
Check that FDD is properly configured.
Run the BIOS setup utility and make sure the Legacy Diskette A
field under the Advanced | Floppy Configuration menu is set as
1.44/1.25 MB 3 1/2.
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HDD activity indicator does not light.
Do the following:
•
•
Make sure the data and power cables are connected correctly.
Check that relevant switches and jumpers on the hard drive and on
the backplane board (for hot-plugs HDD) are set correctly.
DVD drive activity indicator does not light.
Do the following:
•
•
Make sure the IDE and power cables are properly connected.
Check that relevant switches and jumpers on the drive are set
correctly.
•
Check that the drive is properly configured.
DVD tray cannot be ejected.
Insert the tip of a paperclip into the small hole on the DVD drive.
Slowly pull the tray out from the drive until the tray is fully extended.
DVD drive cannot read a disc.
Do the following:
•
•
•
•
Make sure you are using the correct type of disc.
Make sure the disc is properly seated in the drive.
Make sure the disc is unscratch and free of any contaminant.
Make sure the drive’s IDE and power cables are properly
connected.
Newly installed memory modules are not detected.
Do the following:
•
•
•
Make sure the memory modules specifications comply with the
system requirements.
Make sure the memory modules have been populated according
to the system guidelines.
Make sure the memory modules are properly installed on their
mainboard slots.
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5 System troubleshooting
104
Network connection indicators do not light.
Do the following:
•
Check the cabling and network equipment to make sure that there
are in proper condition.
•
•
Reinstall the network drivers.
Try another port or hub on the switch.
Network activity indicators do not light.
Do the following:
•
•
Make sure the correct network drivers are loaded on the system.
Network might be idle.
Peripheral device connected to a USB port does not work.
Do the following:
•
•
Reduce the number of external devices connected to a USB hub.
Refer to the documentation that came with the device.
There is problem with the software program.
Do the following:
•
Verify that the software is properly configured for the system.
Refer to the software installation and operation documentation
for instructions on setting up and using the software.
•
Try a different version of the software to see if the problem is with
the copy you are using. If the other version runs correctly on the
system, contact your vendor about the defective software.
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105
No characters appear on the display monitor.
Check the following:
•
•
•
Is the keyboard functioning? Test it by turning the Num Lock
function on and off to check if the Num Lock indicator lights up.
Is the display monitor plugged in and turned on? If you are using a
switch box, is it switched to the correct system?
Are the brightness and contrast controls on the video monitor
properly adjusted?
•
•
Is the display monitor signal cable properly connected?
Does this display monitor work correctly if plugged into a different
system?
•
Remove all add-in cares and see if the system boots.
If reboot is successful, install the cards back in one at a time with a
reboot between each addition to determine if one of them is
causing the problem.
•
•
Make sure that you have properly installed system compliant
memory modules, and that there populated according to the
system guidelines.
Make sure that you have installed system compliant processors,
and that there populated according to the system guidelines.
If you are using an add-in video controller card, do the following:
1
Verify that the display monitor works using the onboard video
controller.
2
3
4
Verify that the add-in video controller card is fully seated in its slot.
Reboot the system for the changes to take effect.
If there are still no characters on the screen after you reboot the
system, reboot it again.
Take note of the beep codes emitted during POST. This
information may be required if you seek technical assistance.
If POST does not emit any beep code and characters still does not
appear, the display monitor or the video controller may be
defective. Contact your local Acer representative or authorized
dealer for technical assistance.
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5 System troubleshooting
106
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This appendix gives an overview of the
different server management tools
supported by your server.
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Server management overview
The server management tools supported by the Altos G5450 system is
listed in the table below.
Tool
Function
PhoenixBIOS Setup
Utility
Use this tool to configure the different hardware
components and system functions (memory,
processor, and security settings). Go to the BIOS
ASM (Acer Server
Management)
This utility allows a system administrator to
remotely manage the server in a network
environment through a single management
station. For detailed instructions on how to install
and use this utility, refer to the user
documentation accompanying it.
Onboard SATA RAID
Configuration Utility
Use any of these utilities to configure RAID for
the system hard drives. The two LSI utilities are
only available when their corresponding SAS
controller board option is installed in the server.
Proceed to the next section for instructions on
how to use these utilities.
LSI MegaRAID SAS RAID
Configuration Utility
Note: Support for the LSI SAS Configuration Utility may not be available for
all system releases.
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Appendix A: Server management tools
110
RAID configuration utilities
RAID option for the Altos G5450 system is provided through either the
onboard SATA controller or through a controller board option (LSI SAS
controller or LSI MegaRAID SAS RAID controller).
Caution: Creating a RAID volume erases all data previously saved
in the hard drives. Make sure that you back up important files
before starting a RAID configuration process.
Configuring Onboard SATA RAID
This section briefly shows how to create RAID1 with onboard SATA
RAID function.
Enabling onboard SATA RAID
To configure onboard SATA RAID, you have to enable the onboard
SATA RAID in BIOS first.
1
2
Press F2 during the POST to enter the BIOS
After you entering the BIOS, select Advanced -> I/O Device
Configuration -> NV RAID Configuration
3
4
5
6
Change the setting of NV RAID Configuration from Disabled to
Enabled.
After you changing the setting of NV RAID Configuration, you
will see all the SATA port listed separately.
Change the setting of each port which you want to use for RAID
form Disabled to Enabled.
Press F10 and select Yes to save the setting and exit the BIOS.
Entering Onboard SATA RAID Configuration Utility
To enter the onboard SATA RAID configuration utility, press F10 when
you see MediaShield ROM BIOS 6.77 during POST.
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111
Note: You have to install at least one SATA HDD to the onboard
SATA controller in the system or you cannot see the MediaShield
ROM BIOS 6.77 during POST.
Creating a RAID1 Volume
1
After you entering the configuration utility, Use the Up and Down
arrow key to change the RAID Mode to Mirroring.
2
Use the Left and Right arrow key to move the HDD from Free
Disks to Array Disks.
3
4
5
Press F7 to finish the RAID creation.
Press Y to clear the data on disks.
Now you will see the RAID volume listed on screen. You can press
Ctrl-X to exit and start to install OS
Configuring LSI MegaRAID SAS 8708ELP
This section briefly shows how to create RAID with LSI MegaRAID SAS
8708ELP.
Starting LSI MegaRAID SAS RAID Configuration Utility
To start LSI MegaRAID SAS RAID Configuration Utility for MegaRAID
SAS 8708ELP, press CTRL-H when you see the RAID BIOS during POST.
After POST finished, the Adapter Selection page will show on the
screen. Please click on Start to launch the configuration menu.
Loading Factory Default Setting
1
In the Configuration menu, select Adapter Properties. The
current adapter settings appear. Please click on Next to change
the setting.
2
3
Change the setting of Set Factory Defaults from No to Yes then
click on submit.
Press Ctrl+Alt+Del to reboot the server.
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Appendix A: Server management tools
112
Creating and Initialing a RAID Volume
1
2
3
4
5
Launch the configuration menu.
Select Configuration Wizard
Select Add Configuration (default) and click on Next.
Select Custom Configuration (default) and click on Next.
Hold the Ctrl key and select the drives that you want to add into
the array. After you selecting the drives, click on AddtoArray.
6
7
8
Click on Accept DG then Next.
Select the array you just created, click on Add to SPAN and Next.
Select the RAID Level you want to use, create the logical volume
by specify the size at Select Size and click on Accept to create the
logical volume.
9
Click on Next after you creating the logical volume.
10 Click on Accept and Yes to save the configuration.
11 Click on Yes to initialize the new logical drives. You will see all the
logical drives listed.
12 Click on Home to go back to the configuration menu.
13 Now you can reboot the system and install the Operating System.
Select Exit, click on Yes and press Ctrl+Alt+Del to reboot the
system.
Assigning a Hot Spare Disk
1
Launch the configuration menu.
2
Select a free disk marked as UNCONF GOOD and listed under
Physical Drives.
3
4
Select Make Global Dedicated HSP or Make Dedicated HSP
and click on Go.
Click on Home to go back to the configuration menu. You will see
the disk marked as Hotsapare in pink and listed under Physical
Drives.
Configuring LSI MegaRAID SAS 8204ELP
This section briefly shows how to create RAID with LSI MegaRAID SAS
8204ELP.
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Starting LSI MegaRAID SAS RAID Configuration Utility
To start LSI MegaRAID SAS RAID Configuration Utility for MegaRAID
SAS 8204ELP, press CTRL-M when you see the RAID BIOS during POST.
After POST finished, the Adapter Selection page will show on the
screen. Please click on Start to launch the configuration menu.
Loading Factory default setting
1
Select Objects from Management menu.
2
Select Adapter from Objects. The selectable adapter will be
listed.
3
Press Enter on the adapter and the adapter setting will be shown
on the screen. You can change the setting from this menu.
4
5
Select Factory Default and Yes to load the default settings.
Exit the configuration utility and press <Ctrl> + <Alt> + <Del> to
reboot the server.
Creating a RAID volume
1
Select Configuration from Management Menu.
2
Select New Configuration from the Configuration menu. An
array selection window displays the devices connected to the
current controller.
3
4
Press the arrow keys to choose specific physical drives and press
spacebar to associate the selected drive with the current array. The
indicator for selected drive change from READY to ONLINE.
After you adding the drives to current array, press Enter to finish
creating current array.
5
6
Press Enter again to select array to configure.
Press spacebar to select the array and press F10 to configure the
logical drive
7
Select Accept and press Enter to use the default setting for the
RAID volume.
8
9
Press Enter to end the array configuration.
Select YES to Save Configuration and press any key to return to
the Configuration menu.
10 Press ESC to return to the Management Menu.
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Appendix A: Server management tools
114
Initial RAID Volume
1
2
3
Select Initialize from Management menu. All logical drives
should be listed under Logical Drives.
Press Spacebar to select drives for initialization. The selected drive
will be shown in yellow.
After selecting the drives, press F10 and select YES to start the
initialization process.
4
5
When initialization is complete, press ESC to continue.
Press ESC to return to the Management Menu.
Assigning a Hot Spare Disk
1
2
3
4
5
Select Objects from Management menu.
Select Physical Drive from Objects. All of the HDDs will be listed.
Select a drive marked as READY and press Enter.
Select Make Hot Spare and press Enter.
Select Yes then you will see the HDD is changed from READY to
HOTSP.
6
Press ESC to return to the Management Menu.
Save and Exit Embedded RAID Configuration Utility
1
When RAID configuration, initialization and assigning hot spare is
completed, press ESC in the Management Menu and select YES
to exit the RAID Configuration Utility.
2
3
Press Ctrl + Alt + Del to reboot the server.
Now you can start to install OS.
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This appendix shows you how to set up the
Altos G5450 server in a rack mount
configuration.
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117
Rack installation information
The Altos G5450 server system can also be mounted in a rack-model
position. A rack mount kit is available for customers who want to
rack mount kit, contact your local Acer representative or order directly
from http://www.acer.com/.
Rack installation precautions
Follow the rack manufacturer's safety and installation instructions for
proper rack installation.
The following additional rack safety installation measures should be
considered:
•
Anchor the equipment rack
The equipment rack must be anchored to an unmovable suitable
support to prevent the rack from falling over when one or more
systems are fully extended out of the rack assembly. You must also
consider the weight of any other devices installed in the rack
assembly. The equipment rack must be installed according to the
manufacturer's instructions.
•
•
Main AC power disconnect
You are responsible for installing an AC power disconnection for
the entire rack unit. This main disconnection must be readily
accessible, and it must be labeled as controlling power to the
entire unit, not just to the system(s).
Earth ground the rack installation
To avoid the potential for an electrical shock hazard, the rack
assembly itself must be suitably earth grounded, according to your
local regional electrical codes. This typically will require the rack to
have its own separate earth ground. We recommend you consult
your local approved electrician.
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•
Appendix B: Rack mount configuration
Elevated operating ambient temperature
The maximum operating temperature of the system is 35°C (95°F).
Careful consideration should be given to installing the system in
an environment compatible with the 35°C (95°F) maximum
ambient temperature.
•
Reduced airflow
The amount of airflow required for the safe operation of the
equipment should not be compromised when installing the system
in a rack.
•
•
Mechanical loading
Exercise care when mounting the system in a rack to avoid any
accidents.
Circuit overloading
Appropriate consideration should be given when connecting the
supply circuit to the system to avoid any circuit overload. The
system name plate rating should be used when addressing
concerns about circuit overload.
Rack mount kit
The rack mount kit components and their respective function is listed
on the table below.
Component
Quantity
Usage
Mounting rails
2
Allows the server to slide in and out of the
rackmount for maintenance purposes.
Each mounting rail consists of the
following:
•
•
•
Fixed outer rail. Attaches to system rack
with M6 x 13 screws.
Inner rail. Attaches to the sides of the
server with M4 x 5 screws.
Middle sliding piece has a steel ball
gearing to control server movement
from and into the rackmount.
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Component
Front brackets
Rear brackets
Side handles
Screw pack
Quantity
Usage
2
2
2
Attach the mounting rails to the server.
Attach to the sides of the server.
Secure the different rack components.
Refer to the next section for details.
Screw types
The following screws are used in the assembly of the Altos G5450
system and bundled rack-mountable components.
Screw type
Quantity
Figure
Usage
M6 X 13
8
Install the mounting rails to the
rack.
M6 x 18
2
2
Secure the cable arm to the rack.
M6 cage nut
Install into the vertical rails of the
rack for cable arm support.
Distand
8
4
6
Install into the vertical rails of the
rack for server support.
M4 x 5
Secure the mounting rails to the
chassis.
U#6-32 x 6.4
•
•
Secure the rack handles to the
chassis (4).
Attach the cable arm to the
chassis (2).
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Appendix B: Rack mount configuration
Vertical mounting hole pattern
The four vertical rails of the system rack contain mounting holes
arranged in a manner shown in the figure below.
The system occupies 5U in the rack. Count the U positions and hole
numbers from the bottom up.
The distance from the center of two holes with closer spacing to the
center of the next pair is equivalent to 1U.
Note: The unit of measurement used in this guide is "U"
(1U = 1.75 inches or 44.45 mm). The total sum of the heights of all
components in the rack measured in "U" cannot exceed the height
of the rack. For more information, refer to the documentation that
came with the system rack.
When installing components, you must start your measurement from
the center of the two holes with closer spacing. Otherwise, the screw
holes on the component may not match those on the rack.
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Rack installation procedures
Preparing the server for rack installation
1
Remove the foot stands from the server.
(1) Lay the server on its side on a flat, stable surface.
(2) Use a flat-blade screwdriver to remove the stoppers securing
the foot stands to the chassis.
(3) Detach the foot stands from the server.
Store the foot stands and its toppers for future reassembly.
2
Expose the installation recess for the topside inner rail.
(1) Remove the two screws securing the recess cover on the
topside of the server.
(2) Detach the recess cover from the server.
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3
Appendix B: Rack mount configuration
Remove the inner rails from the mounting rails.
(1) Extend the inner rail from the mounting rail until the rail
release latch is exposed.
(2) Depress the release latch (1) and slip the inner rail out (2).
Do the same thing to the other mounting rail.
4
Attach the rack handles and inner rails to the server.
(1) Align the screw holes on the rack handles with those on the
server.
(2) Secure the rack handles with two U#6-32 x 6.4 screws each.
(3) Insert the pegs on the server with the notches on the
mounting rails, then slide the mounting rails backward to seat
them properly.
(4) Secure the mounting rails to the server with two M4 x 5 screws
each.
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Preparing the rack for server installation
1
Install eight distands into the vertical rails of the system rack.
2
Adjust the front bracket to the preferred length.
(1) Turn the captive thumbscrews counterclockwise to loosen
them.
(2) Slide the front bracket to the preferred length.
(3) Secure the front bracket in its preferred position by turning
the captive thumbscrews clockwise.
Do the same thing to the other front bracket.
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3
Appendix B: Rack mount configuration
Install the mounting rails to the system rack.
(1) Install the mounting rails to the rack by using four M6 x 13
screws for each rail.
(2) Extend the middle sliding piece of each mounting rail forward
until you hear an audible click.
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Installing the server in the system rack
Warning! To avoid injury, care should be taken when
pressing the inner rail release latches and sliding the
component into the rack. It is also recommended that two
or more people help in installing the server to the rack to
minimize the chances of accidents.
1
2
Press the release latch on both sides of the rack mounting rails.
Carefully align the inner rails attached to the server with the fully
extended mounting rails on the rack, then push the server into the
rack until you hear an audible click.
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126
Appendix B: Rack mount configuration
Installing the cable arm option
The cable arm option allows you to tie-wrap all cables to and from the
system. As you slide the system in and out of the rack, the cable arm
collapses and extends, keeping the cables untangled and attached to
the system.
To install the cable arm:
1
Attach the cable arm to the rear panel using two U#6-32 x 6.4
screws.
2
Install two M6 cage nuts into the vertical rail to which the cable
arm is to be attached.
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3
Extend the cable arm enough to attach it to the installed M6 cage
nuts, and secure it with two M6 x 18 screws.
4
Arrange the server cables.
(1) Connect the power, peripheral and networking cables into
their appropriate ports on the rear panel.
Go to page 26 for related instructions.
(2) Secure all server cables to the cable arm using the cable
clamps.
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Appendix B: Rack mount configuration
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129
Index
5.25 inch device bays
BMC module
Numerics
C
A
Acer EasyBUILD
ARMC/3 module
D
DMI event log
B
backplane board
DVD-ROM drive
Basic Input/Output System, see BIOS
BIOS
E
easy-swap HDD
electrostatic discharge, see ESD pre-
BIOS Setup
environmental specifications
expansion card
F
floppy disk drive
front bezel
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130
M
mechanical specifications
H
media storage
hard drive
hardware options
O
hardware upgrade
HDD cage
operating system
P
PCI bus slots
heat sink fan
PhoenixBIOS Setup Utility, see BIOS
POST
hot-plug HDD
power
I
L
LAN ports
network connection indicator
power off
power supply module
LED indicators
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131
processor
status/fault indicator
system boards
system fan
R
system memory
system passwords
rack installation
system reset
system setup
S
serial port
pre-installation
server management
requirements
side panel
system upgrade
specification
redundant power supply module
T
troubleshooting
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132
U
USB ports
W
wake-up events
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