TravelMate 730
Service Guide
Service guide files and updates are available
on the AIPG/CSD web; for more information,
please refer to http://csd.acer.com.tw
PART NO.: 49.49C02.001
DOC. NO.: SG324-9911A
PRINTED IN TAIWAN
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Conventions
The following conventions are used in this manual:
Screen messages
Denotes actual messages that appear
on screen.
NOTE
Gives bits and pieces of additional
information related to the current
topic.
WARNING
CAUTION
Alerts you to any damage that might
result from doing or not doing specific
actions.
Gives precautionary measures to
avoid possible hardware or software
problems.
IMPORTANT
Reminds you to do specific actions
relevant to the accomplishment of
procedures.
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Preface
Before using this information and the product it supports, please read the following general information.
1.
This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2.
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
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Chapter 1
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Bottom View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Left Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Bottom Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Right Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Chapter 2
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Navigating the BIOS Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Basic System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Startup Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
System Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Load Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Executing Flash Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
System Utility Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Panel ID Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Thermal and Fan Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Main Board Data Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
System Diagnostic Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Chapter 3
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Removing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Disassembling the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Removing the RTC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Separating the Lower Case from the Upper Case . . . . . . . . . . . . . . . . . . . 50
Removing the Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Removing the DC-DC Charger Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Removing the System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
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Disassembling the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Removing the LCD Bezel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Removing the Inverter Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Removing the LCD Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Removing the Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Chapter 4
System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Memory Check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Power System Check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Intermittent Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Index of AFlash BIOS Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Chapter 5
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
SW4 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Bottom View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Chapter 6
Test Compatible Components
95
Appendix A
Appendix B
Windows 95 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Windows 98 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Windows 2000 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Windows NT Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Appendix C
Index
Online Support Information
101
103
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Chapter 1
System Specifications
Features
This computer was designed with the user in mind. Here are just a few of its many features:
Performance
®
®
Intel Pentium III Coppermine processor with 256 KB L2 cache
64-bit memory bus
2X AGP video graphic accelerator with 8 MB video memory
Large and vibrant Thin Film Transistor (TFT) Extended Graphics Array (XGA) Liquid Crystal
Display (LCD)
Internal removable CD-ROM or DVD-ROM drive (AcerMedia Bay)
Built-in FDD module
High-capacity, Enhanced-IDE hard disk
Li-Ion battery pack
Power management system with hibernation power saving modes
Multimedia
16-bit high-fidelity PCI stereo audio with 3-D sound and wavetable synthesizer
Built-in dual speakers with microphone
S-video output
Ultra-slim, high-speed CD-ROM or DVD-ROM drive
Dual display capability
Connectivity
High-speed fax/data modem port
Fast infrared wireless communication
USB (Universal Serial Bus) port
Human-centric Design and Ergonomics
All-in-one design (CD-ROM, FDD, HDD)
Sleek, smooth and stylish design
Full-sized keyboard
Wide and curved palm rest
Ergonomically-centered touchpad pointing device
Expansion
CardBus PC card (formerly PCMCIA) slot ( type II/I or type III) with ZV (zoomed video) port
1
support
DockMate V mini docking station option for one-step connect/disconnect from peripherals
Upgradeable memory and hard disk
1
Only the lower slot supports zoomed video
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Display
The large graphics display offers excellent viewing, display quality and desktop performance graphics. The
computer supports a Thin-Film Transistor (TFT) liquid crystal display (LCD) displaying 24-bit high-color at
1024x768 Extended Graphic Array (XGA) resolution.
Video performance
2X AGP video graphic accelerator with 8 MB of video memory boost video performance.
Simultaneous display
The computer’s large display and multimedia capabilities are great for giving presentations. If you prefer, you
can also connect an external monitor when giving presentations. This computer supports simultaneous LCD
and CRT display. Simultaneous display allows you to control the presentation from your computer and at the
same time face your audience. You can also connect other output display devices such as LCD projection
panels for large-audience presentations.
Dual Display
The computer’s unique graphics chip takes advantage of Windows 98’s multi-display capability, allowing you
to extend your desktop to an external display device, such as an external monitor projector. With this feature
enabled, you can move program windows to/from the computer LCD and the external monitor.
The power management system incorporates an "automatic LCD dim" feature that automatically dims the LCD
when the computer is powered by a battery pack to conserve battery power. See “Power Management” on
page 20 for more information on power management features.
Opening and closing the display
To open the display, slide the display cover latch to the left and lift up the cover. Then tilt it to a comfortable
viewing position. The computer employs a microswitch that turns off the display (and enters standby mode) to
conserve power when you close the display cover, and turns it back on when you open the display cover.
NOTE:
If an external monitor is connected, the computer turns off the display (but does not enter standby
mode) when you close the display cover.
To close the display cover, fold it down gently until the display cover latch clicks into place.
WARNING:
To avoid damaging the display, do not slam it when you close it. Also, do not place any object on
top of the computer when the display is closed.
2
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System Block Diagram
CLK GEN
CPU
LCD
TV
COPPERMINE / A2
GEYSERVILLE
SDRAM
CLK BUF
HOST BUS
VGA
AGP BUS
PCI BUS
MEM BUS
ATI Mobility-M1/M
NORTH BRIDGE
DIMM * 2
440BX/ C1
8M/ 4M VRAM
CRT
Primary EIDE
HDD
QSW
MiniPCI
LAN/ Modem
AUDIO
ES1946 Solo-1E
SOUTH BRIDGE
PIIX4M/ A0
Power SW
USB
DockMate V
MIC
Line-in
CardBus
OZ6933T
CardBus CONN
Slot A/B
Secondary EIDE
CDROM
Headphone
INT SPK
OP AMP
ISA BUS
BIOS
AT29C040A
KBC
Mitsubishi
M38867
RTC
BQ3285LF
Track
Point
SUPER I/O
PC97338
DEBUG
CMOS
Battery
Touchpad
INT KB
EX KB
FDD
HP FIR
PRINTER
SERIAL
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Board Layout
Top View
1
Volume Control
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
LED/Inverter Board Connector
External CD/DVD-ROM Module Connector
Internal Keyboard Connector
Jumper Setting (SW4)
Finger Print Check
HDD Connector
2
Microphone-in Port
Line-in Port
3
4
Line-out Port
PCMCIA Socket
FAN Connector
FIR
5
6
7
Battery Connector
Debug Board Connector
Audio Controller
8
FIR
9
S-Video Port
Video Port
10
11
12
13
14
15
16
17
Super I/O Controller
PCI Bus
USB Port
LAN Connector
Parallel Port
Serial Port
Flash ROM
RTC Battery
TouchPad Connector
Video Chip
Modem Connector
PS/2 Port
CPU
LCD Cover Switch Connector
LCD Connector
4
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Bottom View
1
2
3
4
5
6
Keyboard Controller
7
Power Switch Connector
DIMM Socket 1
DC-DC Board Connector
DC-DC Board Connector
Modem Connector
8
9
DIMM Socket 2
10
11
12
FDD FPC Connector
South Bridge
Docking Station Connector
North Bridge
FAX/Modem Board Socket
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Panel
Ports allow you to connect peripheral devices to your computer as you would with a desktop PC.
Left Panel
#
Icon
Port
Infrared port
Connects to...
1
Infrared device (e.g., infrared printer, IR-
aware computers)
2
PC Card slot
16-bit PC Cards and 32-bit CardBus PC
Cards (ZV support)
3
4
5
Speaker-out jack
Audio line-in jack
Microphone-in jack
Speakers or headphones
Audio line-in device with a 3.5mm mini jack
(e.g., audio CD player, stereo walkman)
3.5mm mini jack condenser microphone
6
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Rear Panel
#
Icon
Port
DC-in jack
Connects to...
1
AC adapter and power outlet
2
3
PS/2 port
PS/2-compatible devices (e.g., PS/2
keyboard/mouse/keypad)
Modem jack
Phone line (only for models with an internal
fax modem)
4
5
Serial port
Serial devices (e.g., serial mouse)
Parallel devices (e.g., parallel printer)
Parallel port
6
Network jack
Ethernet-based network
7
8
USB port
USB devices (e.g., USB mouse)
External monitor port
Display monitor (up to 1024x768
resolution, 64K-colors)
9
S-video output jack
Television with S-video input jack
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Indicators
The computer has six easy-to-read status icons on the right of the display screen.
The Power and Standby status icons are visible even when you close the display cover so you can see the
status of the computer while the cover is closed.
#
Icon
Function
Description
1
Power
Sleep
Lights when the computer is on.
Blinks when a battery-low condition occurs.
2
3
4
Lights when the computer enters Sleep
mode.
Media Activity
Battery Charge
Lights when the floppy drive, hard disk or
CD-ROM drive is active.
Lights when the battery is being charged.
5
6
Caps Lock
Lights when Caps Lock is activated.
Lights when Numeric Lock is activated.
Num Lock
(Fn-F11)
10
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Hot Keys
The computer employs hot keys or key combinations to access most of the computer’s controls like screen
contrast and brightness, volume output and the BIOS Utility.
Fn
To activate hot keys, press and hold the
key before pressing the other key in the hot key combination.
Hot Key
Icon
Function
Hotkey help
Description
Fn-F1
Displays a list of the hotkeys and their functions.
Fn-F2
Fn-F3
Fn-F4
Setup
Accesses the notebook configuration utility.
Power Scheme Toggle Switches between the different Power Management
schemes.
Sleep
Puts the computer in Sleep mode, which can be
defined via the advanced section of the Power
Management Properties in the Windows Control
Panel.
Fn-F5
Display toggle
Switches display output between the display screen,
external monitor (if connected) and both the display
screen and external monitor.
Fn-F6
Fn-F7
Screen blank
Turns the display screen backlight off to save power.
Press any key to return.
Touchpad on/off
Turns the internal touchpad on and off.
When you connect an external PS/2 mouse, the
computer automatically disables the touchpad.
Fn-F8
Speaker on/off
Turns the speakers on and off; mutes the sound.
Fn-
Fn-
Contrast up
Increases the screen contrast (available only for
models with HPA displays).
↑
Contrast down
Brightness up
Decreases the screen contrast (available only for
models with HPA displays).
↓
Fn-
Increases the screen brightness.
Decreases the screen brightness.
→
Fn-
Brightness down
←
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Hardware Specifications and Configurations
System Board Major Chips
Item
Controller
System core logic
Super I/O controller
Audio controller
Video controller
Intel 440BX / PIIX4M
NS PC97338VJG
ESS Solo-1E (ES1946)
ATI Rage Mobility - M1 BGA
PIIX4M
Hard disk drive controller
Keyboard controller
RTC
M38867
BQ3285LF
Processor
Item
Specification
CPU type
Intel Pentium III 450/500/550/600/650/700/750 MHz processor with 256KB
L2 on-die Cache
CPU package
MBGA2 package
1.60V/1.35V
1.50V
CPU core voltage
CPU I/O voltage
BIOS
Item
BIOS vendor
Specification
Acer
BIOS Version
V 3.0
BIOS ROM type
BIOS ROM size
BIOS package
Flash ROM
512KB
32-pin TSOP
Supported protocols
ACPI 1.0a, APM 1.2, PC Card 95, SM BIOS 2.1, EPP/IEEE 1284, ECP/
IEEE 1284 1.7 & 1.9, IrDA, PCI 2.1, PnP 1.0a, PS/2 keyboard and mouse,
USB, VESA VGA BIOS, DDC-2B, CD-ROM bootable, Windows keyboard
Microsoft Simple Boot Flag
BIOS password control
Set by switch, see SW4(SW4) setting
Second Level Cache
Item
Cache controller
Specification
Built-in CPU
Cache size
256KB
1st level cache control
2st level cache control
Cache scheme control
Always enabled
Always enabled
Fixed in write-back
System Memory
Item
Specification
Built-in Intel 440BX
0MB
Memory controller
Onboard memory size
DIMM socket number
2 sockets (2 banks)
32/64/128 MB
Supports memory size per socket
Supports maximum memory size
256MB (128MB x 2)
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System Memory
Item
Specification
Supports DIMM type
Synchronous DRAM
100MHz
Supports DIMM Speed
Supports DIMM voltage
Supports DIMM package
Memory module combinations
3.3V
144-pin DIMM
You can install memory modules in any combinations as long as they
match the above specifications.
Memory Combinations
Slot 1
32 MB
Slot 2
Total Memory
32 MB
64 MB
0 MB
64 MB
0 MB
64 MB
64 MB
64 MB
32 MB
64 MB
32 MB
128 MB
64 MB
0 MB
96 MB
64 MB
96 MB
0 MB
128 MB
128 MB
128 MB
160 MB
160 MB
192 MB
192 MB
256 MB
64 MB
128 MB
32 MB
128 MB
32 MB
128 MB
64 MB
128 MB
128 MB
64 MB
128 MB
128 MB
Above table lists some system memory configurations. You may combine DIMMs with various capacities to
form other combinations.
NOTE: The shipping specification for DIMM combination is 64MB in slot 1.
LAN/Modem Combo Interface
Item
Specification
Chipset
Ambit T60.082.C.00
Fax modem data baud rate (bps)
Data modem data baud rate (bps)
Supports modem protocol
14.4K
56K
V.90 data modem 56K, V.90 fax modem 14.4K and digital line
protection operation
Supports LAN protocol
10/100 Mbps
RJ11/RJ45
Rear side
Modem/LAN connector type
Modem/LAN connector location
Modem Interface
Item
Specification
Chipset
Ambit J07.M039.00
Fax modem data baud rate (bps)
Data modem data baud rate (bps)
Supports modem protocol
14.4K
56K
V.90 data modem 56K, V.90 fax modem 14.4K and digital line
protection operation
Modem connector type
RJ11
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Modem Interface
Item
Specification
Modem connector location
Rear side
Floppy Disk Drive Interface
Item
Vendor & model name
Floppy Disk Specifications
Media recognition
Sectors/track
Specification
Mitsumi D353G
2DD (720KB)
2HD (1.2MB, 3-mode)
2HD (1.44MB)
9
15
18
Tracks
80
80
80
Data transfer rate
(Kbit/s)
1 MB
1.6 MB
2 MB
Rotational speed (RPM)
Read/write heads
Encoding method
Power Requirement
Input Voltage (V)
300
360
300
2
MFM/FM
+5V ±10%
Hard Disk Drive Interface
Item
Vendor & Model Name
Capacity (MB)
Specification
IBM DARA-206000 IBM DARA-209000 IBM DARA-212000 IBM DARA-218000
6000
512
15
9000
512
16
12000
512
16
18000
512
16
Bytes per sector
Logical heads
Logical sectors
Drive Format
63
63
63
63
Logical cylinders
Physical read/write heads
Disks
12416
16383
16383
16383
2
3
4
6
1
2
2
3
Spindle speed (RPM)
Performance Specifications
Buffer size
4200
4200
4200
4200
418
418
418
418
Interface
IDE(ATA-4)
85.5-161.6
IDE(ATA-4)
85.5-161.6
IDE(ATA-4)
85.5-161.6
IDE(ATA-4)
85.5-161.6
Data transfer rate (disk-
buffer, Mbytes/s)
Data transfer, rate
16.6 (PIO mode 4)
(host~buffer, Mbytes/s)
66.6 (Ultra DMA mode 4)
DC Power Requirements
Voltage tolerance
5+-5%
5+-5%
5+-5%
5+-5%
CD-ROM Interface
Item
Vendor & Model Name
Performance Specification
Transfer rate (KB/sec)
Specification
MKE/CD-176 24X
1550KB/sec ~ 3,600KB/sec (FULL - CAV)
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CD-ROM Interface
Item
Access time (typ.)
Memory Buffer
Specification
200 msec. (typ.)
128
Interface
Enhanced IDE compatible
Applicable disc format
CD-DA, CD-ROM, CD-ROM XA (except
ADPCM), CD-I, Photo CD (Multisession),
Video CD, CD+
Loading mechanism
Power Requirement
Input Voltage
Soft eject (with emergency eject hole)
5V
DVD-ROM Interface
Item
Vendor & model name
Performance Specification
Transfer rate (KB/sec)
Specification
Toshiba/SDC2302
With CD Diskette
With DVD Diskette
Mode 1:
3357 - 8112 K
B/s
4X-5.7X 600 - 855 KB/s
10.3X-24X 1552 - 3600 KB/s
Mode 2:
4X-5.7X 684.4 - 975.3 KB/s
10.3X-24X 1769 - 4104 KB/s
Average Full Access time (typ.)
Data Buffer Capacity
Interface
160 ms
128 KB
ATAPI
TBD ms
128KB
Applicable disc format
CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD- DVD-ROM (DVD-5, DVD-9,
ROM, CD-ROM XA,CD-I, CD-I Bridge
(Photo-CD, Video CD), Multisession CD
(Photo-CD, CD-Extra, CD-R,CD-RW), CD-R
read, CD-RW (read)
DVD-10,DVD-18), DVD-R
(read, single border)
Loading mechanism
Power Requirement
Input Voltage
Soft Eject (with emergency eject hole)
5V
Audio Interface
Item
Audio Controller
Audio onboard or optional
Mono or Stereo
Resolution
Specification
ESS ES1946 Solo-1E
Built-in
Stereo
16-bit
Compatibility
SB-Pro, Windows Sound System (WSS), MPU-401, OPL3, OPL3-SA3
Microsoft PC97/PC98/PC99, WHQL audio requirement
Mixed sound source
Voice channel
Voice, Synthesizer, Line-in, Microphone, CD
8/16-bit, mono/stereo
44.1 KHz
Sampling rate
Internal microphone
Internal speaker / Quantity
Supports PnP DMA channel
Yes
Yes / 1 piece
DMA channel 0
DMA channel 1
Supports PnP IRQ
IRQ3, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11
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Video Interface
Item
Specification
Chip vendor
Chip name
Chip voltage
ATI
Rage Mobility-M1
Core/2.5V
Memory/3.3V
Supports ZV (Zoomed Video) port
Graph interface
Yes
2X AGP (Accelerated Graphics Port) bus
1024x768 (24 bit colors)
Maximum resolution (LCD)
Maximum resolution (CRT)
1024x768 (24 bit colors)
Video Memory
Item
Fixed or upgradeable
Video memory size
Specification
Fixed, built-in video controller
8.0 MB
Video Resolutions Mode
Resolution
Refresh Rate
CRT Only
LCD/CRT Simultaneous
640x480x256
640x480x64K
640x480x16M
800x600x256
800X600X64K
1024x768x256
85
60
60
60
60
60
60
85
85
85
85
60, 75
Parallel Port
Item
Parallel port controller
Number of parallel port
Location
Specification
NS PC97338VJG
1
Rear side
Connector type
25-pin D-type connector, in female type
Enable/Disable by BIOS Setup
Yes (set by BIOS setup)
Parallel port function control
Supports ECP/EPP
Optional ECP DMA channel
(in BIOS Setup)
DMA channel 1 and 3
Optional parallel port I/O address
(in BIOS Setup)
3BCh, 378h, 278h
IRQ5, IRQ7
Optional parallel port IRQ
(in BIOS Setup)
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Serial Port
Item
Specification
Serial port controller
Number of serial port
NS PC97338VJG
1
Supports 16550 UART
Connector type
Yes
9-pin D-type connector, in male type
Rear side
Location
Serial port function control
Optional serial port (in BIOS Setup)
Optional serial port IRQ (in BIOS Setup)
Enable/Disable by BIOS Setup
3F8h, 3E8h, 2E8h
IRQ4, IRQ11
USB Port
Item
USB Compliancy Level
OHCI
Specification
1.0
USB 1.0
Number of USB port
Location
1
Rear side
Serial port function control
Enable/Disable by BIOS Setup
IrDA Port
Item
Specification
IrDA FIR port controller
NS PC97338VJG
1
Number of IrDA FIR port
Location
Left side
IrDA FIR port function control
Optional IrDA FIR port (in BIOS Setup)
Optional IrDA FIR port IRQ (in BIOS Setup)
Optional IrDA FIR port DRQ (in BIOS Setup)
Enable/disable by BIOS Setup
2F8h, 3F8h, 3E8h
IRQ3, IRQ10, IRQ11
DRQ3, DRQ0
PCMCIA Port
Item
Specification
PCMCIA controller
O2 OZ6833T
Type-III/II/I
Supports card type
Number of slots
One type-III or Two type-II/I
Left side
Access location
Supports ZV (Zoomed Video) port
Supports 32 bit CardBus
only slot 1 can support ZV function
Yes (IRQ9)
Keyboard
Item
Keyboard controller
Specification
Mitsubishi M38867
JME K9811
84/85/88-key
Yes
Keyboard vendor & model name
Total number of keypads
Windows 95 keys
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Keyboard
Item
Specification
Specification
Internal & external keyboard work simultaneously
Yes
Battery
Item
Vendor & model name
Battery Type
Sony
Li-ion
5400 mAH
V/cell
9
Pack capacity
Cell voltage
Number of battery cell
Package configuration
Package voltage
3 cells in series, 3 series in parallel
11.1 V
DC-AC LCD Inverter
Item
Specification
Vendor & model
name
Ambit T62.123.C.01
Sumida IV12149
Input voltage (V)
7.3 (min.)
-
21 (max.)
Input current (mA)
-
-
-
900 (max.)
-
Output voltage
(Vrms, no load)
565 (typ.)
Output voltage
frequency (kHz)
40 (min.)
-
65 (max.)
Output Current/
Lamp
Iout(Min)
Iout(Max)
0.7mA
6.3mA
1.0mA
7.0mA
1.3mA
7.7mA
Vadj=0V
Vadj=3.2V
NOTE: DC-AC inverter is used to generate very high AC voltage, then support to LCD CCFT backlight user,
and is also responsible for the control of LCD brightness. Avoid touching the DC-AC inverter area while
the system unit is turned on.
NOTE: There is an EEPROM in the inverter, which stores its supported LCD type and ID code. If you replace
a new inverter or replace the LCD with a different brand, use Inverter ID utility to update the ID
information.
LCD
Item
Specification
Vendor & model name
ADT
CPT
IBM
Hitachi
L133X2-1
CLA141XB01
ITXG76
Mechanical Specifications
LCD display area (diagonal, inch)
Display technology
13.3
TFT
14.1
TFT
14.1
TFT
15
TFT
Resolution
XGA
XGA
XGA
XGA
(1024x768)
(1024x768)
(1024x768)
(1024x768)
Supports colors
262K
260K
262K
262K
Optical Specification
Brightness control
keyboard
hotkey
keyboard
hotkey
keyboard
hotkey
keyboard
hotkey
Contrast control
No
No
No
No
Electrical Specification
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LCD
Item
Specification
Supply voltage for LCD display (V)
3.3
3.3
3.3
3.3
Supply voltage for LCD backlight
(Vrms)
601
650
670
690
AC Adapter
Item
Vendor & model name
Input Requirements
Specification
Delta ADT-60XB D 3P
Maximum input current (A,
@90Vac, full load)
1.5 A
0.9 A @ 180Vac
@
90Vac
Nominal frequency (Hz)
Frequency variation range (Hz)
Nominal voltages (Vrms)
Inrush current
47 - 63
47 - 63
90 - 270
The maximum inrush current will be less than 50A and 100A when the adapter
is connected to 115Vac(60Hz) and 230Vac(50Hz) respectively.
Efficiency
It should provide an efficiency of 83% minimum, when measured at maximum
load under 115V(60Hz).
Output Ratings (CV mode)
DC output voltage
+19.0V~20.0V
Noise + Ripple
300mvp-pmax (20MHz bandwidth)
Load
0 A (min.)
2.4 A (max.)
Output Ratings (CC mode)
DC output voltage
+12V ~ +19V
2.75 ± 0.2 A
Constant output
Dynamic Output Characteristics
Turn-on delay time
2 sec. (@115Vac)
Hold up time
4 ms min. (@115 Vac input, full load)
24 V
Over Voltage Protection (OVP)
Short circuit protection
Electrostatic discharge (ESD)
Output can be shorted without damage
15kV (at air discharge)
8kV (at contact discharge)
Dielectric Withstand Voltage
Primary to secondary
Leakage current
1500 Vac (or 2121 Vdc), 10 mA for 1 second
0.25 mA max. (@ 254 Vac, 60Hz)
Regulatory Requirements
Internal filter meets:
1. FCC class B requirements. (USA)
2. VDE 243/1991 class B requirements. (German)
3. CISPR 22 Class B requirements. (Scandinavia)
4. VCCI class II requirements. (Japan)
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Power Management
Power Saving Mode
Phenomenon
The buzzer beeps
Standby Mode
Waiting time specified by the System
Standby value or the operating system
elapses without any system activity.
The Sleep indicator lights up
Or
When the computer is about to enter
Hibernation mode (e.g., during a battery-low
condition), but the Hibernation file is invalid
or not present.
All power shuts off
Hibernation Mode
When customized functions for power
management are set to
and the
Hibernation
corresponding action is taken.
The display shuts off
Display Standby Mode
Keyboard, built-in touchpad, and an external
PS/2 pointing device are idle for a specified
period.
Hard disk drive is in standby mode.
(spindle turned-off)
Hard Disk Standby Mode
Hard disk is idle within a specified period of
time.
Environmental Requirements
Item
Specification
Temperature
Operating
+5~+35 °C
Non-operating
-20~+60 °C
Non-operating
-20~+60 °C (storage package)
Humidity
Operating
20% to 80% RH, non-condensing
Non-operating
Non-operating
Vibration
20% to 90% RH, non-condensing (unpacked)
20% to 90% RH, non-condensing (storage package)
Operating (unpacked)
5~25.6Hz: 0.38mm (peak to peak)
25.6~250Hz: 0.5G
Non-operating (unpacked)
Non-operating (packed)
5~27.1Hz: 0.6G
27.1Hz~50Hz: 0.41mm (peak to peak)
50~500Hz: 2.0G
5~62.6Hz: 0.51mm (peak to peak)
62.6~500Hz: 4G
Mechanical Specification
Item
Specification
Dimensions
320.5(W) x 256/260(D) x 36(H)mm for 14.1” TFT
324.7 (W) x 268.55 (D) x 47.55(H) turtle shell for 15.1” TFT
Weight
6.9 lbs for 14.1” TFT
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Mechanical Specification
Item
Specification
I/O Ports
2 type II/I or one type III CardBus socket(s), 1 RJ-11 modem port, 1 RJ-45 LAN
port, 1 DC-in jack(AC adapter), 1 FIR port, 1 parallel port, 1 serial port, 1 VGA port,
1 PS/2 keyboard/mouse port, 1 mini docking station connector, 1 USB port,
1 speaker/headphone-out jack, 1 audio line-in jack, 1 microphone-in jack,
1 S-video output jack
Drive Bays
Material
One
Housing: MCS-050
Panel : Plastic
Indicators
Switch
Power LED, Sleep LED, Media Activity, Battery Charge, Caps Lock, Num Lock
Power
Memory Address Map
Memory Address
00000000-0009FFFF
000A0000-000BFFFF
000C0000-000C9FFF
000CA000-000CBFFF
000E0000-000FFFFF
00100000-top limited
Size
Function
Base memory
640 KB
128 KB
40 KB
8 KB
Video memory
Video BIOS
I/O ROM
128 KB
--
System BIOS
Extended (DIMM) memory
04301000-04301FFF
04302000-04302FFF
4 KB
4 KB
PCMCIA controller (slot 1)
PCMCIA controller (slot 2)
0430000-04300FFFF
FFFF0000-FFFFFFFF
64 KB
64 KB
USB controller
System board extension for PnP
BIOS
I/O Address Map
I/O Address
000-00F
020-021
040-043
060, 064
061
Function
DMA controller-1
Interrupt controller-1
Timer 1
Keyboard controller 8742 chip select
System speaker out
040B
DMA controller-1
061
System speaker
070-071
080-08F
0A0-0A1
0C0-0DF
0F0-0FF
Real-time clock and NMI mask
DMA page register
Interrupt controller-2
DMA controller-2
Numeric data processor
Power management controller
120-13F
180-18F
170-177
1F0-1F7
220-22F
240-24F
278-27F
2E8-2EF
2nd EIDE device (CD-ROM) select
1st EIDE device (hard drive) select
Audio
Audio (optional)
Parallel port 3
COM4
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I/O Address Map
I/O Address
Function
2F8-2FF
378, 37A
3BC-3BE
COM2 or FIR (optional)
Parallel port 2
Paraller port 1
3B0-3BB
3C0-3DF
Video Controller
3F0h-3F7
3E8-3EF
Standard Floppy Disk Controller
COM3 or LT Win modem (optional)
Floppy disk controller
COM1
3F0-3F7
3F8-3FF
480-48F, 4D6
DMA controller-1
4D0-4D1
CF8-CFF
PCI configuration register
IRQ Assignment Map
Interrupt Channel
Function
NMI
System errors
IRQ0
IRQ1
IRQ2
IRQ3
IRQ4
IRQ5
IRQ6
IRQ7
IRQ8
IRQ9
IRQ10
IRQ11
IRQ12
IRQ13
IRQ14
IRQ15
System timer
Keyboard
Cascade
R2 Card
COM1
Audio or LPT1 (optional)
Floppy
LPT1 or Audio (optional)
Real time clock
Card bus / ACPI / Modem
USB
FIR
PS2 pointing device
Numeric data processor
1st EIDE device (hard disk)
2nd EIDE device (CD-ROM drive)
DMA Channel Assignment
DMA Channel
Function
DRQ0
DRQ1
DRQ2
DRQ3
DRQ4
DRQ5
DRQ6
DRQ7
Audio or FIR (optional)
ECP or Audio or FIR (optional)
Floppy
ECP or FIR (optional)
Not Used
Not used
Not used
Not used
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Chapter 2
System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
Output System).
Your computer is already properly configured and optimized, and you do not need to run this utility. However,
if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.
F2
To activate the BIOS Utility, press
during POST (while the TravelMate logo is being displayed).
BIOS Utility
System Information
Basic System Settings
Startup Configuration
Onboard Device Configuration
System Security
Loading Default Settings
= Move highlight bar, Enter = Select, Esc = Exit
↑↓
Navigating the BIOS Utility
There are six menu options: System Information, Basic System Settings, Startup Configuration, Onboard
Device Configuration, System Security and Load Default Settings.
up/down
Enter
.
Use the cursor
(↑↓) keys to select a menu item, then press
Within a menu, navigate through the BIOS Utility by following these instructions:
up/down
left/right
Press the cursor
Press the cursor
(↑↓) keys to move between parameters.
(→←) keys to change the value of a parameter.
Esc
Press
while you are in any of the menu options to return to the main menu.
NOTE:
NOTE:
You can change the value of a parameter if it is enclosed in square brackets.
Navigation keys for a particular menu are shown on the bottom of the screen.
Esc
At the main menu, press
displays:
to exit the BIOS Utility. If you make any changes, the following dialog box
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If you would like to keep the changes you made, use the cursor left/right (→←) keys to select Yes; then press
Enter. Choose No if you want to discard the changes you made.
System Information
The System Information sub-menu displays basic and important information about your computer.
System Information
CPU Type & Speed ................Pentium III, 450 MHz
(Coppermine)
Floppy Disk Drive ...............1.44 MB 3.5-inch
System with .....................CD-ROM/DVD-ROM Attached
Hard Disk Drive .................xxxx MB
HDD Serial Number ...............xxxxxxxxxx
System BIOS Version .............V3.0 R01-A1h
VGA BIOS Version ................ATI MACH64 SDRAM BIOS 4.222T
(A730)
Serial Number ...................xxxxxxxxxxxxxxxxxxxxxx
Asset Tag Number ................xxxxxxxxxxxxxxxxxxxxxx
Product Name ....................xxxxxxxxxxxxxxxxxxxxxx
Manufacturer Name ...............xxxxxxxxxxxxxxxx
UUID ............................xxxxxxxx-xxxx-xxxx-xxxx-xxxxx
↑↓ = Move highlight bar, →← = Change Setting, F1 = Help
NOTE: The screen above is a sample and may not reflect the actual data on your computer.
The following table describes the information in this sub-menu.
NOTE: “x” may refer to a series of numbers and/or characters or a combination of both.
Parameter
Description
Format
CPU Type & Speed
Shows the type and speed in Megahertz (MHz) of
the Central Processing Unit (CPU)
Floppy Disk Drive
System with
Shows the floppy disk drive type
Shows the EasyLink Combo Drive type, CD-ROM
or DVD-ROM.
Hard Disk Drive
Shows the size or capacity of the hard disk
Shows the serial number of the hard disk
Shows the version number of the BIOS.
HDD Serial Number
System BIOS Version
Vx Rx (version and release
numbers)
VGA BIOS Version
Serial Number
Shows the version number of the VGA display
BIOS.
Vx Rx (version and release
numbers)
Shows the serial number of the system. It is the
number identical to the system’s serial number
labelled at the bottom of the system unit. The
default serial number is scanned while
manufacturing, and stored to the LCD inverter.
Asset Tag Number
Shows the asset tag number of the computer.
The default setting is empty. Customers can input
it from the Notebook Manager. It will be stored in
LCD inverter.
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Parameter
Product Name
Description
Format
Shows the official name of the product “brand
name + model name”. The default setting is
TravelMate 730. Product name will be stored in
LCD inverter.
Manufacturer Name
UUID
Shows the name of the manufacturer and stored
in LCD inverter. The default setting is Acer.
Shows the universally unique identifier number of
the computer, also known as GUID (Globally
Unique Identifier). It is the requirement
specification of SMBIOS 2.1 (System
Management BIOS). UUID are fixed-size 128-bit
value and are unique across both space and time
as well as stored in LCD inverter. UUID number
can identify a person and even confidential
documents user created.
The items in this sub-menu are important and vital information about your computer. If you experience
computer problems and need to contact technical support, this data helps our service personnel know more
about your computer.
Basic System Settings
The Basic System Settings sub-menu allows you to set the system date and time.
Basic System Settings
Date ............................[Mon Aug 28, 1998]
Time ............................[12:00:00]
= Move highlight bar,
= Change Setting, F1 = Help
→←
↑↓
The following table describes the parameters in this sub-menu.
Parameter
Description
Sets the system date.
Sets the system time.
Format
Date
Time
DDD MMM DD, YYYY (day-of-the-week month day, year)
HH:MM:SS (hour:minute:second)
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Startup Configuration
The Startup Configuration sub-menu contains parameter values that define how your computer behaves on
system startup.
Startup Configuration
Boot Display ....................[Auto] / [
Screen Expansion ................[Disabled] / [
]
Both
]
Enabled
Resume on LAN Access ............[
Hotkey Beep .....................[
Fast Boot .......................[
Boot Drive Sequence:
] / [Enabled]
] / [Disabled]
] / [Disabled]
Disabled
Enabled
Enabled
1st .........................[Hard Disk]
2nd .........................[Floppy Disk]
3rd .........................[CD-ROM, DVD-ROM]
↑↓ = Move highlight bar, →← = Change Setting, F1 = Help
The following table describes the parameters in this sub-menu. Settings in boldface are the default and
suggested parameter settings.
Parameter
Boot Display
Description
Options
Auto or
Both
Sets the display on boot-up.
When set to
, the computer automatically
Auto
determines the display device when the computer
starts up. If an external display device (e.g.,
monitor) is connected, it becomes the boot
display; otherwise, the computer LCD is the boot
display. When set to
, the computer outputs
Both
to both the computer LCD and an external display
device if one is connected.
Screen Expansion
Enables or disables the screen expansion
feature. When enabled, DOS screens expand to
fill the LCD.
Disabled or
Enabled
Resume on LAN Access
Hotkey Beep
or Enabled
or Disabled
Disabled
Enables or disables a system beep when a
hotkey or key combination is pressed.
Enabled
Fast Boot
Fast Boot allows your computer to boot up and
resume from Sleep mode (including Standby and
Hibernation modes) faster. When enabled, the
operating system and BIOS communicate
information about Plug-and-Play resources and
previous boot-ups.
or Disabled
Enabled
Boot Drive Sequence
Specifies the order in which the computer starts
up from. See the section below.
1st: Hard Disk,
2nd: Floppy Disk,
3rd: CD-ROM, DVD-ROM
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Setting the Boot Drive Sequence
The Boot Drive Sequence section lists boot priorities (1st, 2nd and 3rd) for bootable drives in your computer.
For example, the default value (1st:Hard Disk, 2nd:Floppy Disk, and 3rd:CD-ROM, DVD-ROM) tells the
computer to first search for a hard disk. If it finds one present, it boots up from that hard disk. If not, the
computer continues to search for a bootable floppy disk in the floppy drive. If it cannot boot up from the floppy
disk drive, it continues to search for a bootable CD-ROM in the CD-ROM drive or a bootable DVD-ROM in the
DVD-ROM drive.
up/down
To set the boot drive sequence, use the cursor
(↑↓) keys to select a priority level (1st, 2nd, or 3rd);
left/right
then use the cursor
(→←) keys to select the device for that priority level.
Onboard Device Configuration
The parameters in this screen are for advanced users only. You do not need to change the values in this
screen because these values are already optimized.
The Onboard Devices Configuration sub-menu assigns resources to basic computer communication
hardware.
Onboard Device Configuration
Serial Port .....................[
] / [Disabled]
Enabled
Base Address ................[ ] / [3E8h] / [2E8h]
3F8h
IRQ .........................[ ] / [11]
4
Infrared Port ...................[
] / [Enabled]
Disabled
Base Address ................[ ] / [3F8h] / [3E8h]
2F8h
IRQ .........................[ ] / [10] / [11]
3
DMA Channel .................[ ] / [0]
3
Parallel Port ...................[
] / [Disabled]
Enabled
Base Address ................[ ] / [278h] / [3BCh]
378h
IRQ .........................[ ] / [5]
7
Operation Mode ..............[ ] / [EPP] / [Bi-directional] /
ECP
[Standard]
ECP DMA Channel .............[ ] *Note 1
1
↑↓ = Move highlight bar, →← = Change Setting, F1 = Help
NOTE:
1. This option item is set to 1 if user chooses ECP.
2. This option item should be [---] if user chooses EPP, Bi-directional and Standard mode.
3. When the device is disabled, all the sub-item will be showed with [---].
boldface
The following table describes the parameters in this sub-menu. Settings in
suggested parameter settings.
are the default and
Parameter
Serial Port
Description
Options
Enables or disables the serial port.
Enabled or Disabled
3F8h, 3E8h or 2E8h
4 or 11
When enabled, you can set the base I/O address and
interrupt request (IRQ) of the serial port.
IrDA Port
Enables or disables the infrared port.
Disabled or Enabled
2F8h, 3E8h or 3F8h
3, 10 or 11
When enabled, you can set the base I/O address,
interrupt request (IRQ) and direct memory access (DMA)
channel of the infrared port.
3 or 0
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Parameter
Parallel Port
Description
Options
or Disabled
Enables or disables the parallel port.
Enabled
When enabled, you can set the base I/O address,
interrupt request (IRQ) and operation mode of the
parallel port.
, 278h, or 3BCh
378h
or 5
7
, EPP, Standard, or Bi-directional
ECP
If operation mode is set to ECP, the direct memory
access (DMA) channel of the parallel port is set to 1.
System Security
The System Security sub-menu allows you to safeguard your computer and data with passwords and other
security measures.
System Security
Setup Password ..................[None] / [Present]
Power On Password ...............[None] / [Present]
Hard Disk Password ..............[None] / [Present]
Processor Serial Number .........[Enabled] / [Disabled]
↑↓
→←
= Change Setting, F1 = Help
= Move highlight bar,
NOTE: 1. In POST, BIOS must query the current HD password state and reflect it to the “Hard Disk Password”
setting.
2. If the user wants to change the password when the HD password is already enabled, the old
password must be checked first.
The following table describes the parameters in this screen. Settings in boldface are the default and
suggested parameter settings.
Parameter
Setup Password
Description
Options
or Present
When set, this password protects the computer
and this BIOS Utility from unauthorized entry.
See the following section for instructions on how
to set a password.
None
Power-on Password
Hard Disk Password
Processor Serial Number
When set, this password protects the computer
from unauthorized entry. See the following
section for instructions on how to set a password.
or Present
or Present
None
None
When set, this password protects the hard disk
from unauthorized access. See the following
section for instructions on how to set a password.
The Pentium III processor includes a unique
serial number which allows individual CPUs to be
identified. You can turn off this feature by setting
this parameter to Disabled.
or Disabled
Enabled
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Setting a Password
Follow these steps:
Use the cursor up/down keys to highlight a Password parameter (Setup, Power-on or Hard Disk)
Enter
and press the
key. The password box appears:
Type a password. The password may consist of up to seven characters (A-Z, a-z, 0-9).
IMPORTANT:
Be very careful when typing your password because the characters do not appear on the
screen.
Enter
. Retype the password to verify your first entry and press
Enter
.
Press
After setting the password, the computer automatically sets the chosen password parameter to Present.
Three password types protect your computer from unauthorized access. Setting these passwords creates
several different levels of protection for your computer and data:
Setup Password prevents unauthorized entry to the BIOS Utility. Once set, you must key-in this
password to gain access to the BIOS Utility.
Power-On Password secures your computer against unauthorized use. Combine the use of this
password with password checkpoints on boot-up and resume from hibernation for maximum
security.
Hard Disk Password protects your data by preventing unauthorized access to your hard disk.
Even if the hard disk is removed from the computer and moved to another computer, it cannot be
accessed without the Hard Disk Password.
When a password is set, a password prompt appears on the left-hand corner of the display screen.
1.
F2
to enter the BIOS
When the Setup Password is set, the following prompt appears when you press
Utility at boot-up.
Enter
Type the Setup Password and press
to access the BIOS Utility.
2.
When the Power-on Password is set, the following prompt appears at boot-up.
Enter
Type the Power-on Password (a symbol appears for each character you type) and press
to use the
x
Enter
computer. If you enter the password incorrectly, an symbol appears. Try again and press
.
3.
When the Hard Disk Password is set, the following prompt appears at boot-up.
Enter
Type the Hard Disk Password (a symbol appears for each character you type) and press
to use the
x
Enter
.
computer. If you enter the password incorrectly, an symbol appears. Try again and press
You have three chances to enter a password. If you successfully entered the password, the following symbol
appears.
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If you fail to enter the password correctly after three tries, the following message or symbol appears.
Removing a Password
Should you decide to remove a password, do the following:
up/down
Use the cursor
Disk).
(↑↓) keys to highlight a Password parameter (Setup, Power-on or Hard
left right
Use the cursor
/
(→←) key to remove the password.
NOTE:
When you want to remove the Hard Disk password, you are prompted for the Hard Disk password
before it is removed.
IMPORTANT:
The jumper setting Switch 4 of SW4 on the system main board, the default setting is “OFF:
Enable Password Check”, this means that the system will always check the password when users set
in. However, if users miss their own password, the servicers can switch the jumper to “ON: Disable
Password Check” and then the Setup passsword and Power-on password will be unlocked.
Therefore, users can reset their new password. (Refer to Chapter 5 Jumper and Connector for more
information on setting the switches).
IMPORTANT:
If Setup password is forgot by users, service technicians may need to update computers’ BIOS
or set up jumper SW4 Switch 4 on mainboard to bypass.
IMPORTANT:
If Power-on password is forgot by users, service technicians may set the jumper SW4 to bypass
password check, then remove the password.
IMPORTANT:
If Hard Disk Password is missing, service technician can solve the lock of hard disk by using
master HDD password utility. For the HDD password utility, service technician can contact with local
service management level.
Changing a Password
To change a password, follow these steps:
Remove the current password. See “Removing a Password” on page 30.
Set a new password. See “Setting a Password” on page 29.
Load Default Settings
Enter
If you want to restore all parameter settings to their default values, select this menu item and press
following dialog box displays.
. The
left/right
Yes
;
If you would like to load default settings for all parameters, use the cursor
Enter No
(→←) keys to select
then press
. Choose
if otherwise.
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Flash Utility
The BIOS flash memory update is required for the following conditions:
New versions of system programs
New features or options
Use the AFlash utility to update the system BIOS flash ROM.
NOTE:
NOTE:
Do not install memory-related drivers (XMS, EMS, DPMI) when you use AFlash.
This program contains a readme.txt file. This readme.txt file will introduce how to use AFlash utility.
Executing Flash Program
IMPORTANT:
If this diskette is not bootable, do the following actions before you use it:
1.
2.
3.
Create a bootable disk.
Copy all AFlash files into this bootable diskette.
Put the bootable disk into TravelMate 730 series mobile, then re-boot.
IMPORTANT:
Never turn off the system power while Flash BIOS is programming. This will damage your
system.
4.
After Flash BIOS is done, reboot the system.
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System Utility Diskette
This utility diskette is for the Acer TravelMate 730 notebook machine. It provides the following functions:
1.
2.
3.
Panel ID Utility
Thermal & Fan Utility
Main Board Data Utility
To use this diskette, first boot from this diskette, then a “Microsoft Windows 98 Startup Menu” prompt you to
choose the testing item. Follow the instructions on screen to proceed.
NOTE:
This program contains a readme.txt file. This readme.txt file will introduce each test utility and its
functions.
IMPORTANT:
If this diskette is not bootable, do the following actions before you use it:
1.
2.
3.
Do system transfers.
Copy HIMEM.SYS to A:\.
Copy EMM386.EXE to A:\.
Panel ID Utility
There is an EEPROM in the inverter which stores its supported LCD type ID code. If you replace an LCD with
one of a different brand or use a new inverter, the ID information in the inverter EEPROM should be updated.
Follow the steps below to see the LCD Panel ID:
1.
Follow the instruction on screen to read current or to set new LCD Panel ID code.
NOTE:
When you set a new LCD Panel ID and the new LCD is not yet enabled (to function), so connect an
external CRT to see the program execution process.
NOTE:
Make sure the new ID code you choose corresponds with the LCD brand and type. If you write a wrong
ID into inverter, just reboot and re-execute the program and input the correct ID code.
2.
NOTE:
Restart computer - the new LCD should work normally.
If LCD cannot display after change ID code, make sure you write the correct ID code, or try
reconnecting the LCD FPC cable connectors.
Thermal and Fan Utility
The system is equipped with sensors to protect against system overheating. By setting System and processor
thermal thresholds, the system can turn on the cooling fan or shut down automatically when temperatures
reach the defined threshold parameters. This utility will test fan, processor thermal and system thermal.
Main Board Data Utility
This utility will display Main Board Data (MBD) which include header information, product name, manufacture
name, UUID (Universally Unique IDentifiers) and serial number. This function can display and create MBD
data as well as store those information to LCD inverter EEPROM (not flash ROM).
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System Diagnostic Diskette
1
IMPORTANT:
The diagnostics program here that we used is called PQA (Product Quality Assurance) and is
provided by Acer Headquarters. You can utilize it as a basic diagnostic tool. To get this program,
either download it from http://csd.acer.com.tw or find it in the TravelMate 730 service CD kit.
To better fit local service requirements, your regional office MAY have other diagnostic program.
Please contact your regional offices or the responsible personnel/channel to provide you with further
technical details.
NOTE:
This program contains a readme.txt file. This readme.txt file will introduce each test and its functions.
This diagnostic program divided into two diskettes is for the Acer TravelMate 730 notebook machine. It
provides the following functions:
Disk 1:
1.
2.
3.
PQA System Diagnostics
Audio Resource and Speaker Out Test
USB Register and Connect/Disconnect Test
NOTE:
The USB setting in BIOS Setup must be set to enable and a USB device is required when executing
USB Connection/Disconnection Test, or this test fails.
4.
Exit
To use this diskette, first boot from this diskette, then a “Microsoft Windows 98 Startup Menu” prompts you to
choose the testing item. Follow the instructions on screen to proceed.
IMPORTANT:
If this diskette is not bootable, do the following actions before you use it:
1.
2.
Do system transfers.
Copy the following files to A:\
HIMEM.SYS
MSCDEX.EXE
LASTDRV.COM
RAMDRIVE.SYS
Disk 2:
1.
NOTE:
Infrared Ray Test
The Infrared Ray setting in BIOS Setup must be set to enable when executing the Infrared Ray Test.
2.
NOTE:
Modem Test
A phone line is required for the modem test.
To use this diskette, first boot from this diskette, then a “Microsoft Windows 98 Startup Menu” prompts you to
choose the testing item. Follow the instructions on screen to proceed.
IMPORTANT:
If this diskette is not bootable, do the following actions before you use it:
1.
2.
Do system transfers.
Copy the following files to A:\
HIMEM.SYS
EMM386.EXE
CHOICE.COM
NOTE:
When executing a parallel or serial port test in System Test item, a loopback tool is needed. This
loopback is Acer proprietary design. You may reach the computerhwdoctor@acer.com.tw for ordering
information.
1
New added description. Please pay attention to it.
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Running PQA Diagnostics Program
PQA
Vx_x xx-xx-xx
Result
Diag
Option
Exit
SysInfo
Press →← to move around the main menu. Press Enter to enable the selected option. The main options are
Diag, Result, SysInfo, Option and Exit.
The Diag option lets you select testing items and times.
The following screen appears when you select Diag from the main menu.
PQA
Vx_x xx-xx-xx
Result
TEST
Diag
ONE
Option
Exit
SysInfo
Diag
MULTI TEST
FULL TEST
QUICK TEST
One Test performs a single test and Manual checks the selected test items in sequence.
Multi Test performs multiple tests of the selected items and check the selected test items in sequence.
Full Test performs all test items in detail for your system.
Quick Test performs all test items quickly for your system.
The screen below appears if you select Multi Test.
PQA
Vx_x xx-xx-xx
Result
Diag
Option
Exit
SysInfo
Diag
TEST
ONE
MULTI TEST
FULL TEST
QUICK TEST
TEST COUNT VALUE (1...9999) 1
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Specify the desired number of tests and press Enter.
After you specify the number of tests to perform, the screen shows a list of test items (see below).
PQA
Vx_x xx-xx-xx
Result
Diag
Diag
Option
Exit
SysInfo
Test Items
MA
[ ] System Board
AU
[ ] Memory
[ ] Keyboard
[ ] Video
[ ] Parallel Port
[ ] Serial Port
[ ] Diskette Drive
[ ] Hard Disk
[ ] CD-ROM
SPACE: mark/unmark selecting item
ESC : return to upper menu
[ ] Coprocessor
[ ] Pointing Dev.
[ ] Cache
F2
: test the marked item(s)
ENTER: open subitem’s menu
Test Times = 1
Move the highlight bar from one item to another. Press Space to enable or disable the item. Press Enter to
view the available options of each selected item. Press Esc to close the submenu.
The right corner screen information gives you the available function keys and the specified test number.
Space: Enables/disables the item
ESC: Exits the program
F1: Help
F2: Tests the selected item(s)
Enter: Opens the available options
Test Times: Indicates the number of tests to perform.
NOTE: The F1 and F2 keys function only after you finish configuring the Test option.
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Chapter 3
Machine Disassembly and Replacement
This chapter contains step-by-step procedures on how to disassemble the notebook computer for
maintenance and troubleshooting.
To disassemble the computer, you need the following tools:
Wrist grounding strap and conductive mat for preventing electrostatic discharge
Flat-bladed screw driver
Phillips screw driver
Tweezers
Flat-bladed screw driver or plastic stick
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
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General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following:
1.
2.
3.
Turn off the power to the system and all peripherals.
Unplug the AC adapter and all power and signal cables from the system.
Remove the battery pack.
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Disassembly Procedure Flowchart
The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence
and instructs you on the components that need to be removed during servicing. For example, if you want to
remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in
that order.
DISASSEMBLY FLOWCHART OF TM730
Start
Ax1
Bx1
Ax1
C D-R OM /DVD
R O M M odule
M ain Unit
Battery
M odem C over
HD D C over
D IM M Cover
(see next page)
CD -RO M /
DVD-R OM
Drive
HD D M odule
FD D Connector
DIM M
M odem B oard
CD -RO M /
DVD-R OM
FPC Cable
HD D C onnector
FDD M odule
FDD Bracket
FD D
HD D
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M ain Unit
Dx3
Left & Right
Hinge Caps
Touchpad Fram e
M iddle Cover
Touchpad
M iddle H inge Cap
Cx4
Speaker M odule
Ax2
LC D M odule
K eyboard
Bx4
Bx5 for 15"
Bx3 for 13.3/
14.1"
Heatsink Plate
Inverter Board
LC D Bezel
Cx4,
Bx2
Ax2
Ax4
Bx2
LED B oard
RTC Battery
CPU Heatsink
Bx6
Left & Right
Hinges
LC D Bracket
Lower C ase
CPU
M icrophone
Upper Case
Bx2
Dx1
Touchpad
Cable
DC-DC
Charger B oard
Fan
D x4
M ainboard
Ex4
M odem Cable
PCM CIA Socket
Screw List
Item
A
Description
Screw M2 X L4 (Black)
Screw M2.5 X L6 (Black)
Screw M2.5 X L10 ((Black)
Screw M2.5 X L3.5 (Black)
Screw M2 X L4 (Silver)
B
C
D
E
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Removing the External DIMM Module
1.
Remove the screw of the DIMM cover, then remove the DIMM cover from the lower case.
2.
Use two flat-bladed screw drivers to push out the latches on either side of the DIMM socket and remove
the DIMM memory.
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Removing the External Modem Combo Card
1.
Remove the screw holding the modem cover.
2.
Use two flat-bladed screw drivers to push out the latches on either side of the modem socket.
3.
4.
Remove the modem board from the mainboard.
Disconnect the modem power cable from the modem board.
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Removing the Floppy Disk Drive Module
1.
2.
3.
Remove the screw as shown here.
Disconnect the FDD FPC cable.
Slide out the FDD module from the upper case smoothly.
WARNING:
Be careful not to break the FDD FPC cable, when sliding out the module.
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Disassembling the Main Unit
Removing the Keyboard
1.
2.
First, release the left and right hinge caps.
Slide the middle cover to the right, then remove it from the main unit.
3.
4.
Release the middle hinge cap.
Hold the keyboard upward.
5.
6.
Disconnect the keyboard cable from the mainboard.
Remove the keyboard.
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Removing the LCD Module
1. Remove the two screws as shown.
2. Disconnect the LED/inverter board FPC cable and the LCD FPC cable from the mainboard.
3. Release the two screws on the main unit.
4. Lift up the LCD module cautiously.
Removing the TouchPad Module
1. Use a flat-bladed plastic screw driver to detach the touchpad frame from the upper case.
2. Remove the left and right touchpad button and the touchpad lower button.
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3. Disconnect the touchpad cable
4. Remove the touchpad board.
Removing the CPU
1. Release the four screws on the heatsink plate.
2. Remove the heatsink plate.
3. Release the six screws on the CPU heatsink.
4. Remove the CPU heatsink.
5. Loose up the CPU secure knot.
6. Remove the CPU.
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Removing the RTC
1. Use a plastic flat bladed screw driver to remove the RTC battery from its socket
NOTE: To replace the RTC battery, press the RTC battery into the socket.
Separating the Lower Case from the Upper Case
1. Disconnect the touchpad cable from the mainboard.
2. Release the six screws from the bottom of the main unit as shown below.
3. Remove the upper case backward.
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4. Disconnect the LCD cover switch connector from the mainboard.
5. Separate the upper case from the lower case.
Removing the Fan
1. Remove the fan cable from the mainboard.
2. Release the two screws.
3. Remove the fan from the mainboard.
Removing the DC-DC Charger Board
1. Release the screw as shown.
2. Remove the DC-DC charger board from the mainboard.
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Removing the System Board
1. Remove the four screws on the mainboard as shown below.
2. Remove the mainboard from the lower case with caution.
Removing the Audio Jack Cover
1. Remove the audio jack cover from the mainboard.
Removing the PCMCIA Socket
1. From the back of the mainboard, release the four screws as shown below.
2. Detach the PCMCIA socket from the mainboard.
Removing the Modem Power Cable
1. Disconnect the modem power cable from the mainboard.
2. Remove the cable.
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Disassembling the LCD Module
Removing the LCD Bezel
1.
NOTE:
Remove the five mylars from the LCD module.
13.3” and 14.1” LCD have 5 mylars; 15” has only 3 mylars.
2.
NOTE:
Remove the five screws from the LCD module.
13.3” and 14.1” LCD have 5 screws; 15” has only 3 screws.
3.
Snap the LCD bezel off carefully.
Removing the Speaker Assembly Module
1.
Turn the LCD module over.
WARNING:
Be careful not to break the LCD panel. Place a soft cushion below the LCD panel.
Remove the three mylars and the three screws from the speaker module.
2.
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3. Remove the speaker to LED cable.
4. Remove the speaker assembly module.
Removing the Inverter Board
1. Remove the LCD power cable and inverter to LED cable from the inverter.
2. Remove the two screws as shown below.
3. Remove the inverter board.
Removing the LCD Bracket
1. Release the four screws as shown below.
2. Take out the LCD panel from the LCD module carefully.
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3. Release the two screws on the left side of the LCD panel.
4. Do the same for removing the two screws on the right side of the LCD panel.
5. Remove the left and right LCD brackets.
Removing the LED Board
1. Remove the two screws as shown below.
2. Disconnect the microphone cable.
3. Disconnect the inverter to led cable, and speaker to led cable.
4. Remove the LED board.
Removing the Microphone
1. Remove the microphone from the LCD module.
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Chapter 4
Troubleshooting
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1. Obtain the failing symptoms in as much detail as possible.
2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
Symptoms (Verified)
Go To
on or stay on.)
POST does not complete. No beep or error
codes are indicated.
“Power-On Self-Test (POST) Error Message” on
page 61
“Undetermined Problems” on page 68
POST detects an error and displayed messages “Error Message List” on page 62
on screen.
The diagnostic test detected an error and
displayed a FRU code.
“Running PQA Diagnostics Program” on page 34
Other symptoms (i.e. LCD display problems or
others).
page 61
Symptoms cannot be re-created (intermittent
problems).
“Power-On Self-Test (POST) Error Message” on
page 61
“Intermittent Problems” on page 67
“Undetermined Problems” on page 68
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System Check Procedures
External Diskette Drive Check
Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is
required.
NOTE:
Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause
damage to the drive or cause the drive to fail.
Do the following to select the test device. See “Running PQA Diagnostics Program” on page 34 for details.
1.
Boot from the diagnostics diskette and start the PQA program (see “Running PQA Diagnostics Program”
on page 34).
2.
3.
4.
Go to the diagnostic Diskette Drive in the test items.
Press F2 in the test items.
Follow the instructions in the message window.
If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board.
If the error still remains:
1.
2.
3.
Reconnect the external diskette drive/CD-ROM module.
Replace the external diskette drive/CD-ROM module.
Replace the system board.
External CD-ROM Drive Check
Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does
not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.
Do the following to select the test device:
1.
Boot from the diagnostics diskette and start the PQA program (refer to “Running PQA Diagnostics
Program” on page 34.
2.
3.
4.
Go to the diagnostic CD-ROM in the test items.
Press F2 in the test items.
Follow the instructions in the message window.
If an error occurs, reconnect the connector on the System board. If the error still remains:
1.
2.
3.
Reconnect the external diskette drive/CD-ROM module.
Replace the external diskette drive/CD-ROM module.
Replace the system board.
Keyboard or Auxiliary Input Device Check
Remove the external keyboard if the internal keyboard is to be tested.
If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable
extending from the keyboard is correctly seated in the connector on the system board.
If the keyboard cable connection is correct, run the Keyboard Test. See “Running PQA Diagnostics Program”
on page 34 for details.
If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a
non-defective FRU:
1.
2.
3.
Reconnect the keyboard cables.
Replace the keyboard.
Replace the system board.
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The following auxiliary input devices are supported by this computer:
Numeric keypad
External keyboard
If any of these devices do not work, reconnect the cable connector and repeat the failing operation.
Memory errors might stop system operations, show error messages on the screen, or hang the system.
1. Boot from the diagnostics diskette and start the PQA program (please refer to “Running PQA Diagnostics
Program” on page 34.
2. Go to the diagnostic memory in the test items.
3. Press F2 in the test items.
4. Follow the instructions in the message window.
NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
Power System Check
To verify the symptom of the problem, power on the computer using each of the following power sources:
1. Remove the battery pack.
2. Connect the power adapter and check that power is supplied.
3. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by
the battery pack.
If you suspect a power problem, see the appropriate power supply check in the following list:
“Check the Power Adapter” on page 59
“Check the Battery Pack” on page 60
Check the Power Adapter
Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power
adapter cable. See the following figure
Pin 1: +19 to +20.5V
Pin 2: 0V, Ground
1. If the voltage is not correct, replace the power adapter.
2. If the voltage is within the range, do the following:
Replace the System board.
If the problem is not corrected, see “Undetermined Problems” on page 68.
If the voltage is not correct, go to the next step.
3. If the power-on indicator does not light up, check the power cord of the power adapter for correct
continuity and installation.
4. If the operational charge does not work, see “Check the Battery Pack” on page 60.
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Check the Battery Pack
To check the battery pack, do the following:
From Software:
1.
2.
Check out the Power Management in control Panel
In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total
Battery Power Remaining are correct.
3.
4.
Repeat the steps 1 and 2, for both battery and adapter.
This helps you identify first the problem is on recharging or discharging.
From Hardware:
1.
2.
Power off the computer.
Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the
following figure
3.
If the voltage is still less than 7.5 Vdc after recharging, replace the battery.
To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50%
of the total power remaining when installed in the computer.
If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.
Re-install the battery pack.
If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light
up, replace the DC/DC charger board.
Touchpad Check
If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a
non-defective FRU:
1.
2.
3.
Reconnect the touchpad cables.
Replace the touchpad.
Replace the system board.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement
can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware
problem. No service actions are necessary if the pointer movement stops in a short period of time.
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Power-On Self-Test (POST) Error Message
The POST error message index lists the error message and their possible causes. The most likely cause is
listed first.
NOTE:
Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU
replacement does not solve the problem, put the original part back in the computer. Do not replace a
non-defective FRU.
This index can also help you determine the next possible FRU to be replaced when servicing a computer.
If the symptom is not listed, see “Undetermined Problems” on page 68.
The following lists the error messages that the BIOS displays on the screen and the error symptoms classified
by function.
NOTE:
Most of the error messages occur during POST. Some of them display information about a hardware
device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the
way it has been configured.
NOTE:
If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter
Setup and install Setup defaults or correct the error.
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Index of Error Messages
Error Message List
Error Messages
FRU/Action in Sequence
Reconnect hard disk drive connector.
Failure Fixed Disk
“Load Default Settings” in BIOS Setup Utility.
Hard disk drive
System board
Stuck Key
see “Keyboard or Auxiliary Input Device Check” on page 58 .
see “Keyboard or Auxiliary Input Device Check” on page 58.
see “Keyboard or Auxiliary Input Device Check” on page 58.
Unlock external keyboard
Keyboard error
Keyboard Controller Failed
Keyboard locked - Unlock key switch
Monitor type does not match CMOS - Run Setup Run “Load Default Settings” in BIOS Setup Utility.
Shadow RAM Failed at offset: nnnn
System RAM Failed at offset: nnnn
Extended RAM Failed at offset: nnnn
BIOS ROM
System board
DIMM
System board
DIMM
System board
System battery is dead - Replace and run Setup Replace RTC battery and Run BIOS Setup Utility to reconfigure
system time, then reboot system.
System CMOS checksum bad - Default
configuration used
RTC battery
Run BIOS Setup Utility to reconfigure system time, then reboot
system.
System timer error
RTC battery
Run BIOS Setup Utility to reconfigure system time, then reboot
system.
System board
RTC battery
Real time clock error
Run BIOS Setup Utility to reconfigure system time, then reboot
system.
System board
Previous boot incomplete - Default configuration Run “Load Default Settings” in BIOS Setup Utility.
used
RTC battery
System board
Memory size found by POST differed from
CMOS
Run “Load Default Settings” in BIOS Setup Utility.
DIMM
System board
Diskette drive A error
Check the drive is defined with the proper diskette type in BIOS
Setup Utility
See “External Diskette Drive Check” on page 58.
Incorrect Drive A type - run SETUP
Check the drive is defined with the proper diskette type in BIOS
Setup Utility
See “External Diskette Drive Check” on page 58.
System board
System cache error - Cache disabled
CPU ID:
System board
DMA Test Failed
DIMM
System board
Software NMI Failed
DIMM
System board
Fail-Safe Timer NMI Failed
DIMM
System board
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Error Message List
Error Messages
FRU/Action in Sequence
Device Address Conflict
Allocation Error for device
Failing Bits: nnnn
Run “Load Default Settings” in BIOS Setup Utility.
RTC battery
System board
Run “Load Default Settings” in BIOS Setup Utility.
RTC battery
System board
DIMM
BIOS ROM
System board
Fixed Disk n
None
Invalid System Configuration Data
BIOS ROM
System board
I/O device IRQ conflict
Run “Load Default Settings” in BIOS Setup Utility.
RTC battery
System board
Operating system not found
Enter Setup and see if fixed disk and drive A: are properly identified.
Diskette drive
Hard disk drive
System board
Error Message List
No beep Error Messages
FRU/Action in Sequence
No beep, power-on indicator turns off and LCD is Power source (battery pack and power adapter). See “Power
blank.
System Check” on page 59.
Ensure every connector is connected tightly and correctly.
Reconnect the DIMM.
LED board.
System board.
No beep, power-on indicator turns on and LCD is Power source (battery pack and power adapter). See “Power
blank.
System Check” on page 59.
Reconnect the LCD connector
Hard disk drive
LCD inverter ID
LCD cable
LCD Inverter
LCD
System board
No beep, power-on indicator turns on and LCD is Reconnect the LCD connectors.
blank. But you can see POST on an external
CRT.
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
No beep, power-on indicator turns on and a
blinking cursor shown on LCD during POST.
Ensure every connector is connected tightly and correctly.
System board
No beep during POST but system runs correctly. Speaker
System board
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Index of Symptom-to-FRU Error Message
LCD-Related Symptoms
Symptom / Error
Action in Sequence
LCD backlight doesn't work
LCD is too dark
Enter BIOS Utility to execute “Load Setup Default Settings”, then
reboot system.
Reconnect the LCD connectors.
LCD brightness cannot be adjusted
LCD contrast cannot be adjusted
Keyboard (if contrast and brightness function key doesn't work).
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
Unreadable LCD screen
Missing pels in characters
Abnormal screen
Reconnect the LCD connector
LCD inverter ID
LCD cable
Wrong color displayed
LCD inverter
LCD
System board
LCD has extra horizontal or vertical lines
displayed.
LCD inverter ID
LCD inverter
LCD cable
LCD
System board
Indicator-Related Symptoms
Symptom / Error
Action in Sequence
Indicator incorrectly remains off or on, but system Reconnect the inverter board
runs correctly
Inverter board
System board
Power-Related Symptoms
Symptom / Error
Action in Sequence
Power shuts down during operation
Power source (battery pack and power adapter). See “Power
System Check” on page 59.
Battery pack
Power adapter
Hard drive & battery connection board
System board
The system doesn’t power-on.
Power source (battery pack and power adapter). See “Power
System Check” on page 59.
Battery pack
Power adapter
Hard drive & battery connection board
System board
The system doesn’t power-off.
Battery can’t be charged
Power source (battery pack and power adapter). See “Power
System Check” on page 59.
Hold and press the power switch for more than 4 seconds.
System board
See “Check the Battery Pack” on page 60.
Battery pack
System board
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PCMCIA-Related Symptoms
Symptom / Error
Action in Sequence
System cannot detect the PC Card (PCMCIA)
PCMCIA slot assembly
System board
PCMCIA slot pin is damaged.
PCMCIA slot assembly
Memory-Related Symptoms
Symptom / Error
Action in Sequence
Memory count (size) appears different from
actual size.
Enter BIOS Setup Utility to execute “Load Default Settings, then
reboot system.
DIMM
System board
Speaker-Related Symptoms
Symptom / Error
Action in Sequence
In Windows, multimedia programs, no sound
comes from the computer.
Audio driver
Speaker
System board
Internal speakers make noise or emit no sound. Speaker
System board
Power Management-Related Symptoms
Symptom / Error
Action in Sequence
The system will not enter hibernation
Keyboard (if control is from the keyboard)
Hard disk drive
System board
The system doesn't enter hibernation mode and See “Hibernation Mode” on page 20.
four short beeps every minute.
Press Fn+F4 and see if the computer enters hibernation mode.
Touchpad
Keyboard
Hard disk connection board
Hard disk drive
System board
The system doesn’t enter standby mode after
closing the LCD
See “Standby Mode” on page 19.
LCD cover switch
System board
The system doesn't resume from hibernation
mode.
See “Hibernation Mode” on page 20.
Hard disk connection board
Hard disk drive
System board
The system doesn't resume from standby mode See “Standby Mode” on page 19.
after opening the LCD.
LCD cover switch
System board
Battery fuel gauge in Windows doesn’t go higher Remove battery pack and let it cool for 2 hours.
than 90%.
Refresh battery (continue use battery until power off, then charge
battery).
Battery pack
System board
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Power Management-Related Symptoms
Symptom / Error
Action in Sequence
System hangs intermittently.
See “Thermal and Fan Utility” on page 32.
Reconnect hard disk/CD-ROM drives.
Hard disk connection board
System board
Peripheral-Related Symptoms
Symptom / Error
Action in Sequence
System configuration does not match the
installed devices.
Enter BIOS Setup Utility to execute “Load Default Settings”, then
reboot system.
Reconnect hard disk/CD-ROM/diskette drives.
External display does not work correctly.
Press Fn+F5, LCD/CRT/Both display switching
See “Running PQA Diagnostics Program” on page 34.
System board
USB does not work correctly
Print problems.
See “System Diagnostic Diskette” on page 33
System board
Ensure the “Parallel Port” in the “Onboard Devices Configuration” of
BIOS Setup Utility is set to Enabled.
Onboard Devices Configuration
Run printer self-test.
Printer driver
Printer cable
Printer
System Board
Serial or parallel port device problems.
Ensure the “Serial Port” in the Devices Configuration” of BIOS Setup
Utility is set to Enabled.
Device driver
Device cable
Device
System board
Keyboard/Touchpad-Related Symptoms
Symptom / Error
Action in Sequence
Keyboard (one or more keys) does not work.
Reconnect the keyboard cable.
Keyboard
System board
Touchpad does not work.
Reconnect touchpad cable.
Touchpad board
System board
Modem-Related Symptoms
Symptom / Error
Action in Sequence
Internal modem does not work correctly.
See “System Diagnostic Diskette” on page 33.
Modem phone port
modem combo board
System board
NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined
Problems” on page 68.
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Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1.
2.
3.
Run the advanced diagnostic test for the system board in loop mode at least 10 times.
If no error is detected, do not replace any FRU.
If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.
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Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect,
whether a short circuit is suspected, or whether the system is inoperative.
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE:
NOTE:
Verify that all attached devices are supported by the computer.
Verify that the power supply being used at the time of the failure is operating correctly. (See “Power
System Check” on page 59):
1.
2.
3.
Power-off the computer.
Visually check them for damage. If any problems are found, replace the FRU.
Remove or disconnect all of the following devices:
Non-Acer devices
Printer, mouse, and other external devices
Battery pack
Hard disk drive
DIMM
CD-ROM/Diskette drive Module
PC Cards
4.
5.
6.
7.
Power-on the computer.
Determine if the problem has changed.
If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
System board
LCD assembly
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Index of AFlash BIOS Error Message
Error Message
Action in Sequence
Hardware Error
See “System Diagnostic Diskette” on page 33
Reboot the system and then restest with this diskette.
Turn off the power and restart the system.
Make sure this AFlash BIOS diskette for this model.
make sure to connect AC adapter
VPD Checksum Error
BIOS Update Program Error
System Error
Without AC adapter
Battery Low
make sure to install a highly charged battery, and reboot
system.
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Index of PQA Diagnostic Error Code, Message
Error Code
Message
Backup battery error
Action in Sequence
Backup battery
16XXX
01XXX
CPU or main board error
Reload BIOS default setting.
System board
02XXX
03XXX
Memory error
DIMM
System board
Keyboard error
Reset Keyboard
Keyboard
System board
04XXX
05XXX
06XXX
07XXX
Video error
System board
System board
System board
Parallel Port error
Serial port or main board error
Diskette drive error
Diskette drive
System board
08XXX
09XXX
Hard disk error
CD-ROM error
Reload BIOS default setting
Hard disk
System board
Reset CD-ROM cable
CD-ROM drive
System board
10XXX
11XXX
Co-processor error
Pointing device error
System board
Reset Keyboard
Keyboard
System board
12XXX
Cache test error
System board
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Chapter 5
Jumper and Connector Locations
Top View
PCB 99202-SB
CN1
Serial Port
CN16
CN17
CN18
CN19
CN20
CN27
CN28
CN29
CN30
SW4
Cardbus Socket
Touchpad Connector
Internal Keyboard Connector
HDD Connector
Debug Board
CN2
Parallel Port
CN3
VGA Port
CN4
LAN Connector (RJ45)
Modem Connector (RJ11)
S-Video Port
CN5
CN6
Line-out Port
CN7
PS/2 Port
Battery Connector
Line-in Port
CN8
USB Port
CN10
CN12
CN13
CN14
CN15
FAN Connector
Microphone-in Port
See SW4 Setting
Volume Control
LCD Cover Switch Connector
LED/Inverter Board Connector
LCD FPC Connector
VR1
CNX1
Finger Print Check
External CD/DVD-ROM Module
Connector
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SW4 Settings
SW4
Setting
Switch 1, Switch 2
OFF, OFF: US International keyboard
ON, OFF: Japanese keyboard
OFF, ON: German keyboard
Switch 3
Switch 4
ON: Enable BootBlock Erasable
OFF: Disable BootBlock Erasable
ON: Disable password check
OFF: Enable password check
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Bottom View
CN15
External CD/DVD-ROM Module
Connector
CN26
Power Switch Connector
CN21
CN22
CN23
CN24
CN25
Modem Connector
CN28
CN32
DM1
Battery Connector
FDD FPC Connector
DIMM Socket 1
Docking Station Connector
DC-DC Board Connector
DC-DC Board Connector
FAX\Modem Board Socket
DM2
DIMM Socket 2
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Chapter 6
FRU (Field Replaceable Unit) List
This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 730.
Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).
Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available
on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on
the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a
DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use
the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer
machines.
NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or
regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to
return it.
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Picture
Processor
No.
Partname
Description
Part No.
NS
CPU 450 MHz INTEL
IC CPU COPPERM-450
1.3V UPGA2
01.COPRM.450
NS
NS
CPU 500 MHz INTEL
CPU 600 MHz INTEL
IC CPU COPPERM-500
W/GEYS BGA2
01.COPRM.50A
01.COPRM.60C
IC CPU COPP600
W/GEY UPGA2
Memory
NS
DIMM 64MB SDRAM/
Mitsubishi
SDIMM 64M
HYS64V8220GCDL-
8(SIE)
72.64820.B0N
NS
NS
DIMM 64MB SDRAM/
SAMSUNG
SODIMM 64M 4*16
MH8S64BS-8TA
72.08S64.C0N
72.W9864.00N
DIMM 64MB SRRAM/
WINBOND
SODIMM 64M
W9864CASB-
75(WINBON)
NS
8
DIMM 128MB SDRAM/
Mitsubishi
SODIMM 128M
MH16S64VS-8TA(MIT)
72.16S64.A0N
55.49C01.001
PCB
TM730 MAINBOARD
730 MAIN BOARD
13
DC-DC CHARGER
BOARD TM730
DC-DC CHARG
T62.136.C.00 730
19.21030.801
56.1740C.001
54.09011.211
NS
TOUCHPAD BOARD
TOUCHPAD MULTI-
SWITCH SYNAPTIC
NS
PCI MODEM BOARD
MODEM 56K AMBIT/
J07.017.C.00
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Picture
No.
NS
Partname
Description
Part No.
PCI MODEM/LAN
COMBO BOARD
MDM/LAN 56K AMBIT/
T60.082.C.00
54.09051.001
LCD
NS
LCD ASSEMBLY
MODULE(14.1") IBM
ASSY LCD 14.1” 730/
IBM
6M.49C01.021
NS
LCD 14.1" TFT IBM
LCD14.1"IBM/ITXG76
56.0749C.001
X12
LED BOARD 730
730 LED BOARD
55.49C02.001
19.21030.941
50.49C02.001
50.49C04.001
NS
INVERTER AMBIT
INVERTER T62I124.00
730
X9
INVERTER TO LED
CABLE
C.A LED INVERTER
COAXIAL 730
X10
LCD FPC CABLE
C.A LCD COAXIAL 730
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Picture
No.
NS
Partname
Description
Part No.
SPEAKER TO LED
CABLE
W.A 4/4P 50MM
SPK&LED 730
50.49C07.011
X11
MIC CABLE
W.A 2P/MIC 40MM 730
50.49C06.001
NS
NS
NS
NS
X14
HINGE PACK
LCD BRACKET L
LCD BRACKET R
LCD PANEL
ASSY HINGE PACK 730
6K.49C01.011
33.49C10.001
33.49C05.001
60.49C04.001
60.49C02.001
BRKT LCD
SUPPORT(L)SUS 730
BRACK LCD SUPPORT
SECC 730
ASSY LCD PNL 14.1"
730
LCD BEZEL
ASSY LCD BZL 14.1"
730
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Picture
No.
X16
Partname
Description
Part No.
SPEAKER ASSEMBLY
MODULE
ASSY SPEAKER
COVER 730
60.49C10.001
NS
LCD ASSEMBLY
MODULE(13.3") ADT
ASSY LCD MODULE
13.3" 730/ADT
6M.49C01.051
NS
LCD 13.3 TFT ADT
LED BOARD 730
INVERTER AMBIT
LCD 13.3"XGA TFT ADT/
L133X2
56.0742F.001
X12
730 LED BOARD
55.49C02.001
NS
INVERTER T62I124.00
730
19.21030.941
NS
INVERTER TO LED
CABLE
C.A LCD 13.0, 13.3
INVER
50.41C10.001
NS
LCD FPC CABLE
C.A LCD 13.3 LG 520
50.41C11.001
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Picture
No.
NS
Partname
MIC CABLE
Description
Part No.
MICROPHONE WM-60A
W/CAB
23.42007.071
NS
NS
NS
NS
NS
X16
HINGE PACK
LCD BRACKET L
LCD BRACKET R
LCD PANEL
ASSY HINGE PACK 730
6K.49C01.001
33.41C08.001
33.41C10.001
60.41C04.051
60.41C03.041
60.49C10.001
BRKT LCD L 13.3"LG
SECC 520
BRKT LCD-R 13.3 SECC
520
ASSY LCD PNL 13.3" LG
ADT 520
LCD BEZEL
ASSY LCD BZL 13.3"LG
ADT 520
SPEAKER ASSEMBLY
MODULE
ASSY SPEAKER
COVER 730
Chapter 6
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Picture
No.
NS
Partname
Description
Part No.
LCD ASSEMBLY
MODULE(14.1")
ASSY LCD MODULE
14.1" 730/CPT
6M.49C01.031
NS
X12
NS
X9
LCD 14.1" TFT CPT
LED BOARD 730
INVERTER AMBIT
LCD 14.1 LVDS CPT/
CLAA141*B01
56.0745C.051
55.49C02.001
19.21030.941
50.49C02.001
50.49C04.001
50.49C07.011
730 LED BOARD
INVERTER T62I124.00
730
INVERTER TO LED
CABLE
C.A LED INVERTER
COAXIAL 730
X10
LCD FPC CABLE
C.A LCD COAXIAL 730
NS
SPEAKER TO LED
CABLE
W.A 4/4P 50MM
SPK&LED 730
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Picture
No.
X11
Partname
MIC CABLE
Description
Part No.
W.A 2P/MIC 40MM 730
50.49C06.001
NS
HINGE PACK
LCD BRACKET R
LCD BRACKET L
LCD PANEL
ASSY HINGE PACK 730
BRKT-R(CPT)SUS730
BRKT -L (CPT) SUS 730
6K.49C01.011
33.49C12.001
33.49C11.001
60.49C04.001
60.49C02.001
60.49C10.001
X6
X5
NS
X14
X16
ASSY LCD PNL 14.1"
730
LCD BEZEL
ASSY LCD BZL 14.1"
730
SPEAKER ASSEMBLY
MODULE
ASSY SPEAKER
COVER 730
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Picture
No.
NS
Partname
Description
Part No.
LCD ASSEMBLY
MODULE(15") HITACHI
ASSY LCD MODULE 15"
730 FP
6M.49C01.061
NS
X12
NS
X9
LCD 15" TFT HITACHI
LCD 15TFT HITACH/
TX38D85VC1CAA
56.0749C.031
55.49C02.001
19.21030.941
50.49C02.001
50.49C04.011
50.49C07.011
LED BOARD 730
730 LED BOARD
INVERTER AMBIT
INVERTER T62I124.00
730
INVERTER TO LED
CABLE
C.A LED INVERTER
COAXIAL 730
NS
LCD FPC CABLE
C.A LCD COAXIAL 730
NS
SPEAKER TO LED
CABLE
W.A 4/4P 50MM
SPK&LED 730
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Picture
No.
X11
Partname
MIC CABLE
Description
Part No.
W.A 2P/MIC 40MM 730
50.49C06.001
NS
NS
NS
X16
HINGE PACK
LCD PANEL
LCD BEZEL
ASSY HINGE PACK 730
6K.49C01.021
60.49C04.021
60.49C02.011
60.49C10.001
LCD PNL ASSY 15" 730
FP
ASSYLCDBZL15"730
SPEAKER ASSEMBLY
MODULE
ASSY SPEAKER
COVER 730
HDD
NS
NS
NS
HDD ASSEMBLY 6G
IBM
ASSY 6GB 9.5 HDD
MODULE IBM
6M.49C05.001
6M.49C05.011
6M.49C05.041
HDD ASSEMBLY 9G
IBM
ASSY 9GB 9.5 HDD
MODULE IBM
HDD ASSEMBLY 18G
IBM
ASSY 18GB 12.7 HDD
MODULE IBM
NS
HDD CONNECTOR
CONN EDGE 44P
20126S-44G5
20.50069.044
Chapter 6
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Picture
No.
Partname
Description
Part No.
FDD
14
FDD 1.44M MITSUMI
FDD 1.44M MITSUMI/
D353G
56.01051.391
CD-ROM
NS
CDROM ASSEMBLY
MODULE 24X
ASSY CD ROM
MODULE 730
6M.49C02.001
NS
CHASSIS AND PLATE
CDROM
ASSY DVD-ROM 730
60.49C03.001
4A
CDROM FPC CABLE
C.AFPCCD-ROM 730
50.49C03.001
NS
CDROM 24X MKE
CD DRV SLIM MKE/CR-
176 24X
56.10241.001
DVD-ROM
NS
DVD-ROM ASSEMBLY
MODULE 6X
ASSY DVD MODULE
730
6M.49C03.011
86
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Picture
No.
4A
Partname
Description
Part No.
CDROM FPC CABLE
C.AFPCCD-ROM 730
50.49C03.001
NS
CHASSIS AND PLATE
CDROM
ASSY DVD-ROM 730
60.49C03.001
NS
DVD-ROM 6X TOSHIBA
DVD ROM 6X 12.7MM
TOSH/SDC2302
56.2242C.001
Mechanical Parts
9
LOWER CASE
ASSY LOW CASE
BCG955 730
60.49C05.001
NS
UPPER CASE + T/P
U-CASE ASSY W T/P &
CABLE 730
60.49C09.021
11
LOWER DIMM COVER
ASSY DIMM CVR
BCG955 730
60.49C07.001
10
MODEM COVER
ASSY MODEM CVR
BCG955 730
60.49C06.001
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Picture
No.
Partname
Description
Part No.
6
7
MIDDLE COVER
CVR MIDDLE KU2-1518
730
42.49C05.001
MIDDLE HINGE CAP
CPU HEATSINK
HEATSINK PLATE
FAN
CVR CAP MIDDLE PC
730
42.49C10.001
34.49C09.001
34.49C07.001
23.10028.061
41.49C03.001
3
HEATSINK CPUAL730
2
HSINK PLT AL 730
17
FAN 44.5*44.5
UDQFSDH02F-ASE
NS
AUDIO JACK HOLDER
HLD AUDIO JACK ABS
730
1
FDD BRACKET
BRKT FDD SECC 730
33.49C04.001
88
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Picture
Touchpad
No.
Partname
Description
Part No.
NS
TOUCHPAD FRAME
FRAME TOUCHPAD
NYLON66 730
42.49C03.001
NS
TOUCHPAD LOWER
BUTTON
BUTTON TOUCHPAD
ABS 730
42.49C04.001
NS
TOUCHPAD R+L
BUTTON
BUTTON TOUCHPAD 2
ABS 730
42.49C22.001
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Picture
Keyboard
No.
Partname
Description
Part No.
NS
KEYBOARD/US
DARFON
NKS-84X01 US
90.49C07.001
91.63X07.000
91.63X07.003
91.63X07.004
91.63X07.009
91.63X07.00A
91.63X07.00B
91.63X07.00C
91.63X07.00D
91.63X07.00E
91.63X07.00F
91.63X07.00G
91.63X07.00H
91.63X07.00J
91.63X07.00K
91.63X07.00N
91.63X07.00P
91.63X07.00R
91.63X07.00S
91.63X07.00T
91.63X07.00U
91.63X07.00W
NS
NS
NS
NS
NS
NS
NS
NS
NS
NS
NS
NS
NS
NS
NS
NS
NS
NS
NS
NS
NS
KEYBOARD/SWISS/
FRE/GER DARFON
KEYBOARD/THAI
DARFON
KEYBOARD/ARABIC/US
DARFON
KEYBOARD/CZECH
DARFON
KEYBOARD/ARABIC/
SAKHA DARFON
KEYBOARD/BELGIUM
DARFON
KEYBOARD/CHINESE
DARFON
KEYBOARD/DENMARK
DARFON
KEYBOARD/ITALIAN
DARFON
KEYBOARD/FRENCH
DARFON
KEYBOARD/GERMAN
DARFON
KEYBOARD/HEBREW
DARFON
KEYBOARD/JAPANESE
DARFON
KEYBOARD/KOREAN
DARFON
KEYBOARD/
NORWEGIAN DARFON
KEYBOARD/
PORTUGAL DARFON
KEYBOARD/RUSSIAN
DARFON
KEYBOARD/SPANISH
DARFON
KEYBOARD/TURKEY
DARFON
KEYBOARD/UK
DARFON
KEYBOARD/SWEDEN
DARFON
Cable
NS
TOUCH PAD CABLE
C.A FPC TOUCH PAD
730
50.49C01.001
90
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Picture
No.
NS
Partname
Description
Part No.
NETWORK CABLE
W.A 2/2P MODEM
185MM NAGANO-1
50.46C11.001
NS
FDD FPC CABLE
C.A FPC FDD 730
50.49C05.011
Power
NS
ADAPTER 60W/DELTA
ADT 60W ADP-60XB D
3P 730/340
25.10064.041
NS
NS
ADAPTER 60W/LITEON
BATTERY PACK
ADT 60W PA-1600-19
720
25.10068.031
60.49C01.001
ASSY BTY PACK BTP-
30A1 730
NS
POWER CORD
CORD 125V UL 3P
K01081B1183WP
27.01618.051
Miscellaneous
NS
730 LOGO
PLATE NAME(LOGO)
PC AN390
40.43A02.001
NS
NS
730 NAME PLATE
Name Plate for 730TLV
40.49C12.001
47.49A02.001
LCD RUBBER TM730
CSN SCRW SILICON
050 6*3H 800
NS
NS
FOOT RUBBER TM730
FOOT RUBBER 000
NAGANO-1
47.46C01.001
47.41C04.001
CAMERA RUBBER
TM730
RUBBER CAMERA
SILICON 520
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Picture
No.
NS
Partname
Description
RUBBER
Part No.
MIC RUBBER TM730
47.49C10.001
MICROPHONE 730
NS
NS
NS
NS
LCD LATCH TM730
LATCH LCD NYLON66
730
42.49C07.001
34.47604.001
40.49C08.001
40.43A01.081
LCD LATCH SPRING
TM730
SPRING EJ-KNOB SWP
300
SPEAKER SCREW
MYLAR
MYLAR SPK CVR
SCRW 730
HINGE SCREW MYLAR
MYLAR FOR HINGE PC
390
Screws
X17
X18
X19
NS
SCRW BIND M2*L3 B-
ZN SHIVA
86.9A322.3R0
86.9A353.3R5
86.9A353.6R0
86.1A522.100
86.9A323.100
86.6A522.4R0
SCRW WAFER MYLO
M2.5*3.5L B-ZN
SCRW WAFER NYLO
M2.5*6L B-ZN
SCRW MACH PAN
M2*10L NI
NS
SCRW BINDING BL-ZN
M2.5*L10
NS
SCREW MECH RWH
M2*4L NI
Others
NS
RTC BATTERY
BTY LI 3V CR1220
36MAH
23.20004.091
92
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Appendix A
Model Definition and Configuration
This appendix provides the BASIC model number and the configuration to TravelMate 730 decided for Acer’s
“global” product offering. Contact your regional offices or the responsible personnel/channel to provide you
with further extension model numbers and configurations.
Trade Mark: Acer
Brand Name: Acer
Product Name: TravelMate 730
Description: Notebook Personal Computer
Model Number Definitions
Model
No.
Ext.
Module
LCD
CPU
Memory
64MB
HDD
12GB
BTY
LiIon
730TX
731TL
731TLV
14.1” TFT
PIII-450
PIII-500
PIII-500
HDD
24X CD-
ROM
15.0” TFT
15.0” TFT
128MB
128MB
18GB
18GB
HDD
LiIon
LiIon
24X CD-
ROM
HDD
2X DVD
Appendix A
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Appendix B
Test Compatible Components
This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system
functions are tested under Windows 95, Windows 98, Windows 2000 and Windows NT environment.
Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
Regarding configuration, combination and test procedures, please refer to the TravelMate 730 Compatibility
Test Report released by the Acer Mobile System Testing Department.
Appendix B
95
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Windows 95 Environment Test
Item
Specifications
Processor
Memory
Intel Pentium III 450
Intel Pentium III 500
64MB SDRAM
128MB SDRAM
LCD
13.3 TFT LCD
14.1 TFT LCD
15 TFT LCD
Hard Disk
IBM 6GB
IBM 9GB
IBM 12GB
IBM 15GB
IBM 18GB
CD-ROM
FDD
24x CD-ROM
Mitsumi 3.5” FDD (support 3 mode)
Sony Li-Ion battery
Delta adapter 60XBD
IBM
Battery
Adapter
FIR
96
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Windows 98 Environment Test
Item
Specifications
Processor
Memory
Intel Pentium III 450
Intel Pentium III 500
32MB SDRAM
64MB SDRAM
128MB SDRAM
LCD
13.3 TFT LCD
14.1 TFT LCD
15 TFT LCD
Hard Disk
IBM 6GB
IBM 9GB
IBM 12GB
IBM 15GB
IBM 18GB
CD-ROM
FDD
24x CD-ROM
Mitsumi 3.5” FDD (support 3 mode)
Sony Li-Ion battery
Delta adapter 60XBD
IBM
Battery
Adapter
FIR
Appendix B
97
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Windows 2000 Environment Test
Item
Specifications
Processor
Memory
Intel Pentium III 450
Intel Pentium III 500
32MB SDRAM
64MB SDRAM
128MB SDRAM
LCD
13.3 TFT LCD
14.1 TFT LCD
15 TFT LCD
Hard Disk
IBM 6GB
IBM 9GB
IBM 12GB
IBM 15GB
IBM 18GB
CD/DVD ROM
24x CD-ROM
6x DVD ROM
FDD
Mitsumi 3.5” FDD (support 3 mode)
Sony Li-Ion battery
Delta adapter 60XBD
IBM
Battery
Adapter
FIR
98
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Windows NT Environment Test
Item
Specifications
Processor
Memory
Intel Pentium III 450
Intel Pentium III 500
64MB SDRAM
128MB SDRAM
LCD
13.3 TFT LCD
14.1 TFT LCD
15 TFT LCD
Hard Disk
IBM 6GB
IBM 9GB
IBM 12GB
IBM 15GB
IBM 18GB
CD-ROM
FDD
24x CD-ROM
Mitsumi 3.5” FDD (support 3 mode)
Sony Li-Ion battery
Delta adapter 60XBD
IBM
Battery
Adapter
FIR
Appendix B
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100
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Appendix C
Online Support Information
This section describes online technical support services available to help you repair your Acer Systems.
If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch
office. Acer Branch Offices and Regional Business Units may access our website. However some information
sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
Acer's Website offers you convenient and valuable support resources whenever you need them.
In the Technical Information section you can download information on all of Acer's Notebook, Desktop and
Server models including:
Service guides for all models
User's manuals
Training materials
Main manuals
Bios updates
Software utilities
Schematics
Spare parts lists
Chips
TABs (Technical Announcement Bulletin)
The service repair section provides you with downloadable information on:
Troubleshooting guides
Tooling box information
Repair instructions for specific models
Basic repair guidelines
Debug cards for Acer's latest models
For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our
technical material.
Also contained on this website are:
Detailed information on Acer's International Traveler's Warranty (ITW)
Returned material authorization procedures
An overview of all the support services we offer, accompanied by a list of telephone, fax and email
contacts for all your technical queries.
We are always looking for ways to optimize and improve our services, so if you have any suggestions or
comments, please do not hesitate to communicate these to us.
Appendix C
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102
Appendix C
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Index
CD-ROM Interface 14
Compatibility Test 95
A
B
ACPI 1.0a 12
Ambit 13
hotkeys 11
Audio 12, 15
Audio Jack Cover
I/O voltage 12
package 12
Removing 49
type 12
BIOS 12
setting in Setup Utility 25
DC-DC Charger Board
ROM type 12
Design 1
DIMM 12
Startup Configuration 26
package 13
removing 42
Board Layout 4
Top View 4
Hard Disk Drive 45
LCD Module 48
brightness
hotkeys 11
C
Diskette
Cache
System Diagnostics 33
Display 2
caps lock
display
on indicator 10
CardBus 17
hotkeys 11
Display Standby Mode 20
Index
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DMA Channel Assignment 22
K
L
Keyboard 12, 17
E
F
Removing 47
Error Symptom-to-Spare Part Index 61
External CD-ROM Drive Check 58
External Diskette Drive Check 58
LAN/Modem Combo 13
DC-AC LCD Inverter 18
Removing 51
Removing 53
Fan Utility 32
Removing 54
LED Board
FIR 17
removing the 46
Floppy Disk Drive Interface 14
M
Machine Disassembly 37
Mechanical Specification 20
H
Hardware Specifications and Configurations 12
Address Map 21
Microphone
Hibernation Mode 20
Removing 55
Hinge
Modem 13
Removing 56
external 43
I
Modem Power Cable
Removing 52
infrared
N
Intermittent Problems 67
hotkey 11
num lock
Removing 54
IrDA 17
P
J
Panel 6
Jumper and Connector Locations 71
Top View 71
104
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left 6
Rear 7
right 9
Block Diagram 3
Diagnostic Diskette 33
Parallel Port 16
password
Removing 52
System Check Procedures 58
changing in Setup Utility 30
Temperature 20
Thermal Utility 32
time
Power System Check 59
touchpad
TouchPad Module
Removing 48
PQA
diagnostics 34
PQA Diagnostics Program 34
R
S
RTC 12
USB 17
utility
V
Screw List 40
Serial Port 17
Video 16
Resolutions 16
setting in BIOS Utility 27
Windows 95 Environment Test 96
Windows 98 Environment Test 97
Windows NT Environment Test 99
speakers
hotkey 11
Standby Mode 19
Index
105
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106
Index
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