Acer Laptop TravelMate 2420 User Manual

TravelMate 2420 Series  
User's Guide  
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iii  
Disposal instructions  
Do not throw this electronic device into the trash when discarding. To minimize  
pollution and ensure utmost protection of the global environment, please  
recycle.  
USA  
For electronic products containing an LCD/CRT monitor or display:  
Lamp(s) inside this product contain mercury and must be recycled or disposed of  
according to local, state or federal laws. For more information, contact the  
Electronic Industries Alliance at www.eiae.org. For lamp-specific disposal  
information, check www.lamprecycle.org.  
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iv  
First things first  
We would like to thank you for making an Acer notebook your choice for  
meeting your mobile computing needs.  
Your guides  
To help you use your Acer notebook, we have designed a set of guides:  
First off, the Just for Starters... poster helps you get started with  
setting up your computer.  
The printed User's Guide introduces you to the basic features and  
functions of your new computer. For more on how your computer  
can help you to be more productive, please refer to the  
AcerSystem User's Guide. This guide contains detailed  
information on such subjects as system utilities, data recovery,  
expansion options and troubleshooting. In addition it contains  
warranty information and the general regulations and safety  
notices for your notebook. It is available in Portable Document  
Format (PDF) and comes preloaded on your notebook. Follow  
these steps to access it:  
1
2
Click on Start, All Programs, AcerSystem.  
Click on AcerSystem User's Guide.  
Note: Viewing the file requires Adobe Reader. If Adobe Reader is  
not installed on your computer, clicking on AcerSystem User's  
Guide will run the Adobe Reader setup program first. Follow the  
instructions on the screen to complete the installation. For  
instructions on how to use Adobe Reader, access the Help and  
Support menu.  
Basic care and tips for using your computer  
Turning your computer on and off  
To turn on the computer, simply press and release the power button below the  
LCD screen beside the easy-launch buttons. See "Front view" on page 9 for the  
location of the power button.  
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v
To turn the power off, do any of the following:  
Use the Windows shutdown command  
Click on Start, Turn Off Computer, then click on Turn Off.  
Use the power button  
You can also shut down the computer by closing the display cover, or by  
pressing the sleep hotkey <Fn> + <F4>.  
Note: If you cannot power off the computer normally, press and  
hold the power button for more than four seconds to shut down  
the computer. If you turn off the computer and want to turn it on  
again, wait at least two seconds before powering up.  
Taking care of your computer  
Your computer will serve you well if you take care of it.  
Do not expose the computer to direct sunlight. Do not place it near sources  
of heat, such as a radiator.  
Do not expose the computer to temperatures below 0 ºC (32 ºF) or above  
50 ºC (122 ºF).  
Do not subject the computer to magnetic fields.  
Do not expose the computer to rain or moisture.  
Do not spill water or any liquid on the computer.  
Do not subject the computer to heavy shock or vibration.  
Do not expose the computer to dust or dirt.  
Never place objects on top of the computer.  
Do not slam the computer display when you close it.  
Never place the computer on uneven surfaces.  
Taking care of your AC adapter  
Here are some ways to take care of your AC adapter:  
Do not connect the adapter to any other device.  
Do not step on the power cord or place heavy objects on top of it.  
Carefully route the power cord and any cables away from foot traffic.  
When unplugging the power cord, do not pull on the cord itself but pull  
on the plug.  
The total ampere ratings of the equipment plugged in should not exceed  
the ampere rating of the cord if you are using an extension cord. Also, the  
total current rating of all equipment plugged into a single wall outlet  
should not exceed the fuse rating.  
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vi  
Taking care of your battery pack  
Here are some ways to take care of your battery pack:  
Use only batteries of the same kind as replacements. Turn the power off  
before removing or replacing batteries.  
Do not tamper with batteries. Keep them away from children.  
Dispose of used batteries according to local regulations. Recycle if possible.  
Cleaning and servicing  
When cleaning the computer, follow these steps:  
1
2
3
Turn off the computer and remove the battery pack.  
Disconnect the AC adapter.  
Use a soft, moist cloth. Do not use liquid or aerosol cleaners.  
If either of the following occurs:  
the computer has been dropped or the body has been damaged;  
the computer does not operate normally  
Caution  
Changes or modifications not expressly approved by the manufacturer could  
void the user's authority, which is granted by the Federal Communications  
Commission, to operate this computer.  
Operation conditions  
This device complies with Part 15 of the FCC Rules. Operation is subject to the  
following two conditions: (1) This device may not cause harmful interference,  
and (2) This device must accept any interference received, including  
interference that may cause undesired operation.  
Users are requested to follow the RF safety instructions for wireless option  
devices that are included in the user's manual of each RF option device.  
An improper installation or unauthorized use may cause harmful interference  
to radio communications. Also, any tampering of the internal antenna will void  
the FCC certification and your warranty.  
To prevent radio interference to the licensed service, this device is intended to  
be operated indoors, and installation outdoors is subject to licensing.  
For more information about our products, services, and support information,  
please visit our website: http://global.acer.com.  
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1
Acer Empowering Technology  
Acer's innovative Empowering Technology makes it easy for you to access  
frequently used functions and manage your new Acer notebook. It features the  
following handy utilities:  
Acer eDataSecurity Management protects data with passwords and  
advanced encryption algorithms.  
Acer eLock Management limits access to external storage media.  
Acer ePerformance Management improves system performance by  
optimizing disk space, memory and registry settings.  
Acer eRecovery Management backs up/recovers data flexibly, reliably  
and completely.  
Acer eSettings Management accesses system information and adjusts  
settings easily.  
Acer ePower Management extends battery power via versatile usage  
profiles.  
Acer ePresentation Management connects to a projector and adjusts  
display settings conveniently.  
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2
For more information, press the <  
> key to launch the Empowering  
Technology menu, then click on the appropriate utility and select the Help  
function.  
Acer eDataSecurity Management  
Acer eDataSecurity Management is a handy file encryption utility that protects  
your files from being accessed by unauthorized persons. It is conveniently  
integrated with Windows Explorer as a shell extension for quick and easy data  
encryption/decryption and also supports on-the-fly file encryption for MSN  
Messenger and Microsoft Outlook.  
There are two passwords that can be used to encrypt/decrypt a file: the  
supervisor password and the file-specific password. The supervisor password is a  
"master" password that can decrypt any file on your system; the file-specific  
password is assigned when you encrypt each individual file.  
The Acer eDataSecurity Management setup wizard will prompt you for a  
supervisor password and default file-specific password. This file-specific  
password will be used to encrypt files by default, or you can choose to enter  
your own file-specific password when encrypting a file.  
Note: The password used encrypt a file is the unique key that the  
system needs to decrypt it. If you lose the password, the supervisor  
password is the only other key capable of decrypting the file. If  
you lose both passwords, there will be no way to decrypt your  
encrypted file! Be sure to safeguard all related passwords!  
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3
Acer eLock Management  
Acer eLock Management is a security utility that allows you to lock up your  
removable data, optical and floppy drives to ensure that data can't be stolen  
while your notebook is unattended.  
Removable data devices — includes USB disk drives, USB pen drives, USB  
flash drives, USB MP3 drives, USB memory card readers, IEEE 1394 disk  
drives and any other removable disk drives that can be mounted as a file  
system when plugged into the system.  
Optical drive devices — includes any kind of CD-ROM or DVD-ROM drives.  
Floppy disk drives — 3.5-inch disks only.  
To activate Acer eLock Management, a password must be set first. Once set, you  
may apply locks to any of the three kinds of devices. Lock(s) will immediately  
be set without any reboot necessary, and will remain locked after rebooting,  
until unlocked.  
If you do not set a password, Acer eLock Management will reset back to the  
initial status with all locks removed.  
Note: If you lose your password, there is no method to reset it  
except by reformatting your notebook or taking your notebook  
to an Acer Customer Service Center. Be sure to remember or write  
down your password.  
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4
Acer ePerformance Management  
Acer ePerformance Management is a system optimization tool that boosts the  
performance of your Acer notebook. It provides you with the following options  
to enhance overall system performance:  
Memory optimization — releases unused memory and check usage.  
Disk optimization — removes unneeded items and files.  
Speed optimization — improves the usability and performance of your  
Windows XP system.  
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5
Acer eRecovery Management  
Acer eRecovery Management is a powerful utility that does away with the need  
for recovery disks provided by the manufacturer. The Acer eRecovery  
Management utility occupies space in a hidden partition on your system's HDD.  
User-created backups are stored on D:\ drive. Acer eRecovery Management  
provides you with:  
Password protection.  
Recovery of applications and drivers.  
Image/data backup:  
Back up to HDD (set recovery point).  
Back up to CD/DVD.  
Image/data recovery tools:  
Recover from a hidden partition (factory defaults).  
Recover from the HDD (most recent user-defined recovery point).  
Recover from CD/DVD.  
For more information, please refer to "Acer eRecovery Management" on page  
45 in the AcerSystem User's Guide.  
Note: If your computer did not come with a Recovery CD or  
System CD, please use Acer eRecovery Management's "System  
backup to optical disk" feature to burn a backup image to CD or  
DVD. To ensure the best results when recovering your system  
using a CD or Acer eRecovery Management, detach all peripherals  
(except the external Acer ODD, if your computer has one),  
including your Acer ezDock.  
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6
Acer eSettings Management  
Acer eSettings Management allows you to inspect hardware specifications and  
to monitor the system health status. Furthermore, Acer eSettings Management  
enables you to optimize your Windows operating system, so your computer  
runs faster, smoother and better.  
Acer eSettings Management also:  
Provides a simple graphical user interface for navigating through the  
program effortlessly.  
Displays general system status and advanced monitoring for power users.  
Logs when a hardware component has been removed or replaced.  
Permits you to migrate personal settings.  
Keeps a history log of all alerts that were previously issued.  
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7
Acer ePower Management  
Acer ePower Management features a straightforward user interface. To launch  
it, select Acer ePower Management from the Empowering Technology  
interface, or double-click the Acer ePower Management icon in the task tray.  
AC mode  
The default setting is "Maximum Performance." You can adjust CPU speed, LCD  
brightness and other settings, or click on buttons to turn the following  
functions on/off: Wireless LAN, Bluetooth, CardBus, Memory Card, Audio, and  
Wired LAN.  
DC mode  
To suit your usage, there are four pre-defined profiles — Entertainment,  
Presentation, Word Processing, and Maximum Battery. Or, you can define up to  
three of your own profiles.  
Create new power scheme  
1
2
3
4
5
Assign a name for the new scheme.  
Choose existing scheme to use as a template.  
Select whether used for mains (AC) or battery mode.  
Choose which power options best fit your needs, then click OK.  
The new profile will appear on the main screen.  
Battery status  
For real-time battery life estimates based on current usage, refer to the panel  
on the lower left-hand side of the window.  
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You can also click "Advanced Settings" to:  
Set alarms.  
Re-load factory defaults.  
Select what actions will be taken when the cover is closed, and set  
passwords for accessing the system after Hibernation or Standby.  
View information about Acer ePower Management.  
Acer ePresentation Management  
Acer ePresentation Management lets you select from two of the most common  
projector resolutions: XGA and SVGA.  
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9
Your Acer notebook tour  
After setting up your computer as illustrated in the Just for Starters... poster,  
let us show you around your new Acer notebook.  
Front view  
#
1
Item  
Description  
Display screen Also called Liquid-Crystal Display (LCD), displays  
computer output.  
2
3
Status  
indicators  
Light-Emitting Diodes (LEDs) that light up to show the  
status of the computer's functions and components.  
Keyboard  
For entering data into your computer.  
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#
4
Item  
Description  
Touchpad  
Touch-sensitive pointing device which functions like a  
computer mouse.  
5
6
Click buttons  
(left, center  
and right)  
The left and right buttons function like the left and  
right mouse buttons; the center button serves as a 4-way  
scroll button.  
Palmrest  
Comfortable support area for your hands when you use  
the computer.  
7
8
9
Microphone  
Internal microphone for sound recording.  
Power button Turns the computer on and off.  
Easy-launch  
buttons  
Buttons for launching frequently used programs.  
See "Easy-launch buttons" on page 18 for more details.  
Closed front view  
#
1
Icon  
Item  
Description  
Bluetooth  
communication  
button/indicator  
Press to enable/disable the Bluetooth  
function. Indicates the status of  
Bluetooth communication.  
2
Wireless  
communication  
button/indicator  
Press to enable/disable the wireless  
function. Indicates the status of wireless  
LAN communication.  
3
4
Speakers  
Left and right speakers deliver stereo  
audio output.  
Line-in jack  
Accepts audio line-in devices  
(e.g., audio CD player, stereo walkman).  
5
6
Microphone-in jack  
Accepts input from external microphones.  
Headphones/speaker/ Connects to audio line-out devices  
line-out jack (e.g., speakers, headphones).  
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11  
#
7
Icon  
Item  
Description  
Battery indicator  
Indicates the computer's batttery status.  
Indicates the computer's power status.  
Locks and releases the lid.  
8
9
Power indicator  
Latch  
Left view  
#
1
Icon Item  
Kensington lock  
Description  
Connects to a Kensington-compatible  
computer security lock.  
slot  
2
3
4
5
6
7
Optical drive  
Internal optical drive; accepts CDs or DVDs  
(for selected models).  
Optical disk  
access indicator  
Lights up when the optical drive is active  
(for selected models).  
Optical drive  
eject button  
Ejects the optical disk from the drive  
(for selected models).  
Emergency eject Ejects the optical drive tray when the  
hole computer is turned off (for selected models).  
PC Card slot eject Ejects the PC Card from the slot.  
button  
PC Card slot  
Accepts one Type II PC Card.  
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12  
Right view  
#
1
Icon Item  
Description  
Three USB 2.0 ports Connect to USB 2.0 devices  
(e.g., USB mouse, USB camera).  
2
3
Ventilation slots  
Enable the computer to stay cool, even after  
prolonged use.  
Modem (RJ-11) port Connects to a phone line.  
4
Ethernet (RJ-45)  
port  
Connects to an Ethernet 10/100/1000-based  
network.  
Rear view  
#
1
Icon Item  
DC-in jack  
Description  
Connects to an AC adapter.  
2
3
External display  
(VGA) port  
Connects to a display device  
(e.g., external monitor, LCD projector).  
Battery  
Powers the computer.  
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13  
Base view  
#
1
2
Item  
Description  
Battery lock  
Cooling fan  
Locks the battery in position.  
Helps keep the computer cool.  
Note: Do not cover or obstruct the opening  
of the fan.  
3
Hard disk bay  
Houses the computer's hard disk (secured  
with screws).  
4
5
6
Memory compartment  
Battery release latch  
Battery bay  
Houses the computer's main memory.  
Releases the battery for removal.  
Houses the computer's battery pack.  
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14  
Specifications  
Genuine Windows® XP Home Edition (Service Pack 2)  
Genuine Windows® XP Professional (Service Pack 2)  
Operating  
system  
Platform  
Intel® Celeron® M processor 370/380/390 (1 MB L2  
cache, 1.50/1.60/1.70 GHz, 400 MHz FSB) or higher  
Intel® Pentium® M processor 725 (2 MB L2 cache, 1.60  
GHz, 400 MHz FSB) or higher  
Mobile Intel® 910GML Express chipset  
System memory  
256/512 MB of DDR2 400 MHz memory, upgradeable to 2  
GB using two soDIMM modules (dual-channel support)  
Display and  
graphics  
14.1" WXGA color TFT LCD, 1280 x 800 pixel  
resolution, supporting simultaneous multi-window  
viewing on dual displays via Acer GridVista™  
16.7 million colors  
Intel® GMA 900 integrated 3D graphics, with up to  
128 MB of VRAM, supporting Microsoft® DirectX® 9.0  
and dual independent display  
Simultaneous LCD and CRT display, with LCD panel  
refresh rate at 70 Hz  
MPEG-2/DVD hardware-assisted capability  
Storage  
subsystem  
40/60/80/100/120 GB ATA/100 hard disk drive  
Optical drive options (for selected models):  
8X DVD-Dual double-layer  
DVD/CD-RW combo  
Dimensions  
and weight  
334 (W) x 244 (D) x 28.6/35.2 (H) mm  
2.38 kg (5.24 lbs.)  
Power  
subsystem  
ACPI 1.0b CPU power management standard:  
supports Standby and Hibernation power-saving  
modes  
44.6 W (6-cell) Li-ion battery pack  
2.5-hour rapid charge; 3.5-hour charge-in-use  
65 W AC adapter  
Input devices  
Audio  
88-/89-key Acer FineTouchkeyboard  
Touchpad with 4-way scroll button  
Four easy-launch buttons  
Two front-access LED-buttons: WLAN, Bluetooth®  
Audio system with two built-in speakers and  
microphone  
Intel® High-Definition audio support  
Sound Blaster Proand MS Sound compatible  
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15  
Communication  
Modem: 56K ITU V.92 with PTT approval;  
Wake-on-Ring ready  
LAN: 10/100 Mbps Fast Ethernet;  
Wake-on-LAN ready  
WLAN: integrated Acer InviLink802.11b/g Wi-Fi  
CERTIFIEDsolution, supporting Acer SignalUp™  
wireless technology  
I/O interface  
Three USB 2.0 ports  
PC Card slot (one Type II)  
External display (VGA) port  
Headphones/speaker/line-out jack  
Microphone-in jack  
Line-in jack  
Ethernet (RJ-45) port  
Modem (RJ-11) port  
DC-in jack for AC adapter  
Security  
Kensington lock slot  
BIOS user and supervisor passwords  
Software  
Acer Empowering Technology (Acer eDataSecurity  
Management / eLock Management / ePerformance  
Management / eRecovery Management / eSettings  
Management / ePower Management / ePresentation  
Management)  
Acer GridVista™  
Acer Launch Manager  
Adobe® Reader®  
CyberLink® PowerDVD™  
Norton AntiVirus™  
NTI CD-Maker™  
Options and  
accessories  
512 MB or 1 GB DDR2 400 MHz soDIMM modules  
External USB floppy disk drive  
9-cell Li-ion battery pack  
65 W AC adapter  
External USB optical drive  
Environment  
Temperature:  
Operating: 5 °C to 35 °C  
Non-operating: -20 °C to 65 °C  
Humidity (non-condensing):  
Operating: 20% to 80%  
Non-operating: 20% to 80%  
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16  
System  
compliance  
ACPI 1.0b  
DMI 2.0  
Mobile PC 2001  
Wi-Fi®  
Cisco Compatible Extensions (CCX)  
Warranty  
One-year International Travelers Warranty (ITW)  
Note: The specifications listed above are for reference only. The  
exact configuration of your PC depends on the model purchased.  
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17  
Indicators  
The computer has seven easy-to-read status indicators, including four on the  
front panel.  
The power, battery and wireless communication status indicators are visible  
even when the LCD display is closed.  
Icon  
Function  
Description  
Caps Lock  
Lights up when Caps Lock is activated.  
Num Lock  
HDD  
Lights up when Num Lock is activated.  
Indicates when the hard disk drive is active.  
Indicates the status of Bluetooth communication.  
Bluetooth  
Wireless LAN  
Battery  
Indicates the status of wireless LAN communication.  
Indicates the computer's batttery status.  
Indicates the computer's power status.  
Power  
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18  
1. Charging: The light shows amber when the battery is charging.  
2. Fully charged: The light shows green when in AC mode.  
Easy-launch buttons  
Located above the keyboard are four buttons. These buttons are called  
easy-launch buttons. They are: mail, Web browser, Empowering Key <  
one user-programmable button.  
> and  
Press <  
> to run the Acer Empowering Technology. Please see "Acer  
Empowering Technology" on page 1. The mail and Web browser buttons are  
pre-set to email and Internet programs, but can be reset by users. To set the  
Web browser, mail and programmable buttons, run the Acer Launch Manager.  
Easy-launch button  
Default application  
User-programmable  
P
Acer Empowering Technology (user-programmable)  
Web browser  
Mail  
Internet browser (user-programmable)  
Email application (user-programmable)  
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19  
Touchpad  
The built-in touchpad is a pointing device that senses movement on its surface.  
This means the cursor responds as you move your finger across the surface of  
the touchpad. The central location on the palmrest provides optimum comfort  
and support.  
Touchpad basics  
The following items show you how to use the touchpad:  
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20  
Move your finger across the touchpad (2) to move the cursor.  
Press the left (1) and right (4) buttons located beneath the touchpad to  
perform selection and execution functions. These two buttons are similar  
to the left and right buttons on a mouse. Tapping on the touchpad is the  
same as clicking the left button.  
Use the 4-way scroll (3) button to scroll up or down and move left or right  
a page. This button mimics your cursor pressing on the right scroll bar of  
Windows applications.  
Right  
button (4)  
Center  
button (3)  
Function Left button (1)  
Main touchpad (2)  
Execute  
Quickly click  
twice.  
Tap twice (at the same  
speed as double-clicking  
a mouse button).  
Select  
Drag  
Click once.  
Tap once.  
Click and hold,  
then use  
finger on the  
touchpad to  
drag the  
Tap twice (at the same  
speed as double-clicking  
a mouse button); rest  
your finger on the  
touchpad on the second  
tap and drag the cursor.  
cursor.  
Access  
context  
menu  
Click  
once.  
Scroll  
Click and  
hold to  
move up/  
down/left/  
right.  
Note: When using the touchpad, keep it — and your fingers — dry  
and clean. The touchpad is sensitive to finger movement; hence,  
the lighter the touch, the better the response. Tapping harder will  
not increase the touchpad's responsiveness.  
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21  
Using the keyboard  
The keyboard has full-sized keys and an embedded numeric keypad, separate  
cursor, lock, Windows, function and special keys.  
Lock keys and embedded numeric keypad  
The keyboard has three lock keys which you can toggle on and off.  
Lock key  
Description  
Caps Lock  
When Caps Lock is on, all alphabetic characters typed are  
in uppercase.  
Num Lock  
<Fn> + <F11>  
When Num Lock is on, the embedded keypad is in numeric  
mode. The keys function as a calculator (complete with the  
arithmetic operators +, -, *, and /). Use this mode when you  
need to do a lot of numeric data entry. A better solution  
would be to connect an external keypad.  
Scroll Lock  
<Fn> + <F12>  
When Scroll Lock is on, the screen moves one line up or down  
when you press the up or down arrow keys respectively.  
Scroll Lock does not work with some applications.  
The embedded numeric keypad functions like a desktop numeric keypad. It is  
indicated by small characters located on the upper right corner of the keycaps.  
To simplify the keyboard legend, cursor-control key symbols are not printed on  
the keys.  
Desired access  
Num Lock on  
Num Lock off  
Number keys on  
embedded keypad  
Type numbers in a normal  
manner.  
Cursor-control keys  
on embedded keypad cursor-control keys.  
Hold <Shift> while using  
Hold <Fn> while using  
cursor-control keys.  
Main keyboard keys Hold <Fn> while typing  
Type the letters in a  
letters on embedded keypad. normal manner.  
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22  
Windows keys  
The keyboard has two keys that perform Windows-specific functions.  
Key  
Description  
Windows key Pressed alone, this key has the same effect as clicking on  
the Windows Start button; it launches the Start menu.  
It can also be used with other keys to provide a variety  
of functions:  
<
<
<
<
<
<
> + <Tab>: Activates the next Taskbar button.  
> + <E>: Opens the My Computer window.  
> + <F1>: Opens Help and Support Center.  
> + <F>: Opens the Search Results window.  
> + <R>: Opens the Run dialog box.  
> + <M>: Minimizes all windows.  
<Shift> + <  
> + <M>: Undoes the minimize all  
windows action.  
Application  
key  
This key has the same effect as clicking the right mouse  
button; it opens the application's context menu.  
Hotkeys  
The computer employs hotkeys or key combinations to access most of the  
computer's controls like screen brightness, volume output and the BIOS utility.  
To activate hotkeys, press and hold the <Fn> key before pressing the other key  
in the hotkey combination.  
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Hotkey  
Icon  
Function  
Description  
<Fn> + <F1>  
Hotkey help  
Displays help on hotkeys.  
<Fn> + <F2>  
<Fn> + <F3>  
Acer eSettings  
Launches Acer eSettings in Acer  
Empowering Technology. See  
Acer ePower  
Management  
Launches Acer ePower  
Management in Acer  
Empowering Technology. See  
<Fn> + <F4>  
<Fn> + <F5>  
Sleep  
Puts the computer in Sleep  
mode.  
Display toggle  
Switches display output  
between the display screen,  
external monitor (if connected)  
and both.  
<Fn> + <F6>  
Screen blank  
Turns the display screen  
backlight off to save power.  
Press any key to return.  
<Fn> + <F7>  
<Fn> + <F8>  
<Fn> + <>  
Touchpad toggle  
Speaker toggle  
Volume up  
Turns the internal touchpad on  
and off.  
Turns the speakers on and off.  
Increases the sound volume.  
<Fn> + <>  
<Fn> + <>  
Volume down  
Decreases the sound volume.  
Brightness up  
Increases the screen brightness.  
Decreases the screen brightness.  
<Fn> + <  
>
Brightness down  
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Special keys  
You can locate the Euro symbol and the US dollar sign at the upper-center  
and/or bottom-right of your keyboard.  
The Euro symbol  
1
2
Open a text editor or word processor.  
Either press <  
> at the bottom-right of the keyboard, or hold <Alt Gr>  
and then press the <5> key at the upper-center of the keyboard.  
Note: Some fonts and software do not support the Euro symbol.  
more information.  
The US dollar sign  
1
2
Open a text editor or word processor.  
Either press <  
> at the bottom-right of the keyboard, or hold <Shift>  
and then press the <4> key at the upper-center of the keyboard.  
Note: This function varies according to the language settings.  
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Ejecting the optical (CD or DVD)  
drive tray (for selected models)  
Press the drive eject button to eject the optical drive tray when the computer  
is on.  
Insert a clip to the emergency eject hole to eject the optical drive tray when the  
computer is off.  
Using a computer security lock  
The notebook comes with a Kensington-compatible security slot for a security  
lock.  
Wrap the computer security lock cable around an immovable object such as a  
table or handle of a locked drawer. Insert the lock into the notch and turn the  
key to secure the lock. Some keyless models are also available.  
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Audio  
The computer comes with 32-bit Intel High-Definition audio, and built-in stereo  
speakers.  
Adjusting the volume  
Adjusting the volume on the computer is as easy as pressing some buttons. See  
"Hotkeys" on page 22 for more information on adjusting the speaker volume.  
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Using the system utilities  
Note: The system utilities work under Microsoft Windows XP only.  
Acer GridVista (dual-display compatible)  
Note: This feature is only available on certain models.  
To enable the dual monitor feature of your notebook, first ensure that the  
second monitor is connected, then, select Start, Control Panel, Display and click  
on Settings. Select the secondary monitor (2) icon in the display box and then  
click the check box Extend my Windows desktop onto this monitor. Finally, click  
Apply to confirm the new settings and click OK to complete the process.  
Acer GridVista is a handy utility that offers four pre-defined display settings so  
you can view multiple windows on the same screen. To access this function,  
please go to Start, All Programs and click on Acer GridVista. You may choose  
any one of the four display settings indicated below:  
2
3
3
4
1
2
1
2
3
1
2
1
Double (vertical), Triple (primary at left), Triple (primary at right), or Quad  
Acer Gridvista is dual-display compatible, allowing two displays to be  
partitioned independently.  
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Acer GridVista is simple to set up:  
1
Run Acer GridVista and select your preferred screen configuration for each  
display from the taskbar.  
2
3
Drag and drop each window into the appropriate grid.  
Enjoy the convenience of a well-organized desktop.  
Note: Please ensure that the resolution setting of your second  
monitor is set to the manufacturer's recommended value.  
Launch Manager  
Launch Manager allows you to set the four easy-launch buttons located above  
the keyboard. "Easy-launch buttons" on page 18 for the location of the easy-  
launch buttons.  
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You can access the Launch Manager by clicking on Start, All Programs, and then  
Launch Manager to start the application.  
Norton AntiVirus  
Norton AntiVirus is an anti-virus software that finds and repairs infected files,  
and protects against viruses to keep your computer data safe and secure.  
How do I check for viruses?  
A Full System Scan scans all files on your computer. To perform a system scan:  
1
Start Norton AntiVirus.  
Double click on the Norton AntiVirus Icon on the desktop or click on the  
Start menu in the Windows taskbar, highlight Programs, and select  
Norton AntiVirus.  
2
In the Norton AntiVirus main window, click Scan for Viruses.  
3
4
5
In the Scan for Viruses panel, click Scan My Computer.  
Under Actions, click Scan.  
When the scan is complete, a scan summary appears. Click Finished.  
You can schedule customized virus scans that run unattended on specific dates  
and times or at periodic intervals. If you are using the computer when the  
scheduled scan begins, it runs in the background so that you do not have to  
stop working.  
For more information refer to the Norton AntiVirus Help menu.  
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Frequently asked questions  
The following is a list of possible situations that may arise during the use of  
your computer. Easy solutions are provided for each one.  
I turned on the power, but the computer does not start or  
boot up.  
Look at the power indicator:  
If it is not lit, no power is being supplied to the computer. Check the  
following:  
If you are using on the battery, it may be low and unable to power  
the computer. Connect the AC adapter to recharge the battery pack.  
Make sure that the AC adapter is properly plugged into the computer  
and to the power outlet.  
If it is lit, check the following:  
Is a non-bootable (non-system) disk in the external USB floppy drive?  
Remove or replace it with a system disk and press <Ctrl> + <Alt> +  
<Del> to restart the system.  
Nothing appears on the screen.  
The computer's power management system automatically blanks the screen to  
save power. Press any key to turn the display back on.  
If pressing a key does not turn the display back on, three things might be  
the cause:  
The brightness level might be too low. Press <Fn> + <> (increase) to  
adjust the brightness level.  
The display device might be set to an external monitor. Press the display  
toggle hotkey <Fn> + <F5> to toggle the display back to the computer.  
If the Sleep indicator is lit, the computer is in Sleep mode. Press and release  
the power button to resume.  
Image is not full-screen.  
Each computer display has a different native resolution depending on the  
screen. If you set the resolution lower than this native resoution, the screen  
expands to fill the computer display. Right-click on your Windows desktop and  
select Properties to bring up the "Display Properties" dialog box. Then click on  
the Settings tab to make sure that the resolution is set to the appropriate  
resolution. Resolutions lower than the specified resolution are not full-screen  
on the computer or on an external monitor.  
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No audio is heard from the computer.  
Check the following:  
The volume may be muted. In Windows, look at the volume control  
(speaker) icon on the taskbar. If it is crossed-out, click on the icon and  
deselect the Mute all option.  
The volume level may be too low. In Windows, look at the volume control  
icon on the taskbar. You can also use the volume control buttons to adjust  
the volume. See "Hotkeys" on page 22 for more detail.  
If headphones, earphones or external speakers are connected to the line-  
out port on the computer, the internal speakers automatically turn off.  
I want to eject the optical drive tray without turning on the  
power.  
There is a mechanical eject hole on the optical drive. Simply insert the tip of a  
pen or paperclip into the hole and push to eject the tray. (If your computer's  
optical drive is a slot-load model, it will not have an eject hole.)  
The keyboard does not respond.  
Try attaching an external keyboard to a USB port on the computer. If it works,  
contact your dealer or an authorized service center as the internal keyboard  
cable may be loose.  
The printer does not work.  
Check the following:  
Make sure that the printer is connected to a power outlet and that it is  
turned on.  
Make sure that the printer cable is connected securely to the computer's  
parallel port or a USB port and the corresponding port on the printer.  
I want to set up my location to use the internal modem.  
To properly use your communication software (e.g. HyperTerminal), you need  
to set up your location:  
1
2
3
Click on Start, Settings, Control Panel.  
Double-click on Phone and Modem Options.  
Click on Dialing Rules and begin setting up your location.  
Refer to the Windows manual.  
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Note: Please note, on first booting your notebook, that you can  
skip the Internet Connection setup, as it is not necessary to  
complete the installation of your Operating System. After the  
Operating System is set up, you can proceed with the Internet  
Connection setup.  
I want to restore my computer to its original settings without  
recovery CDs.  
Note: If your system is the multilingual version, the operating  
system and language you choose when you first turn on the  
system will be the only option for future recovery operations.  
This recovery process helps you restore the C: drive with the original software  
content that is installed when you purchase your notebook. Follow the steps  
below to rebuild your C: drive. (Your C: drive will be reformatted and all data  
will be erased.) It is important to back up all data files before using this option.  
Before performing a restore operation, please check the BIOS settings.  
1
2
3
Check to see if Acer disk-to-disk recovery is enabled or not.  
Make sure the D2D Recovery setting in Main is Enabled.  
Exit the BIOS utility and save changes. The system will reboot.  
Note: To activate the BIOS utility, press <F2> during POST.  
To start the recovery process:  
1
2
Restart the system.  
While the Acer logo is showing, press <Alt> + <F10> at the same time to  
enter the recovery process.  
3
Refer to the onscreen instructions to perform system recovery.  
Important! This feature occupies 2 to 3 GB in a hidden partition  
on your hard disk.  
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Requesting service  
International Travelers Warranty (ITW)  
Your computer is backed by an International Travelers Warranty (ITW) that  
gives you security and peace of mind when traveling. Our worldwide network  
of service centers are there to give you a helping hand.  
An ITW passport comes with your computer. This passport contains all you need  
to know about the ITW program. A list of available, authorized service centers is  
in this handy booklet. Read this passport thoroughly.  
Always have your ITW passport on hand, especially when you travel, to receive  
the benefits from our support centers. Place your proof-of-purchase in the flap  
located inside the front cover of the ITW passport.  
If the country you are traveling in does not have an Acer-authorized ITW service  
site, you can still get in contact with our offices worldwide. Please consult  
Before you call  
Please have the following information available when you call Acer for online  
service, and please be at your computer when you call. With your support, we  
can reduce the amount of time a call takes and help solve your problems  
efficiently. If there are error messages or beeps reported by your computer,  
write them down as they appear on the screen (or the number and sequence in  
the case of beeps).  
You are required to provide the following information:  
Name: _____________________________________________  
Address: ___________________________________________  
Telephone number: _________________________________  
Machine and model type: ____________________________  
Serial number: ______________________________________  
Date of purchase: ___________________________________  
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Taking your notebook PC with you  
This section gives you tips and hints to consider when moving around or  
traveling with your computer.  
Disconnecting from the desktop  
Follow these steps to disconnect your computer from external accessories:  
1
2
3
4
5
6
Save any open files.  
Remove any media, floppy disks or compact disks from the drive(s).  
Shut down the computer.  
Close the display cover.  
Disconnect the cord from the AC adapter.  
Disconnect the keyboard, pointing device, printer, external monitor and  
other external devices.  
7
Disconnect the Kensington lock if you are using one to secure the  
computer.  
Moving around  
When you are just moving within short distances, for example, from your office  
desk to a meeting room.  
Preparing the computer  
Before moving the computer, close and latch the display cover to place it in  
Sleep mode. You can now safely take the computer anywhere you go within  
the building. To bring the computer out of Sleep mode, open the display; then  
press and release the power button.  
If you are taking the computer to a client's office or a different building, you  
may choose to shut down the computer:  
Click on Start, Turn Off Computer, then click on Turn Off (Windows XP).  
Or:  
You can put the computer in Sleep mode by pressing <Fn> + <F4>. Then close  
and latch the display.  
When you are ready to use the computer again, unlatch and open the display;  
then press and release the power button.  
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Note: If the Sleep indicator is off, the computer has entered  
Hibernation mode and is turned off. If the power indicator is off  
but the Sleep indicator is on, the computer has entered Sleep  
mode. In both cases, press and release the power button to turn  
the computer back on. Note that the computer may enter  
Hibernation mode after being in Sleep mode for a period of time.  
What to bring to meetings  
If your meeting is relatively short, you probably do not need to bring anything  
with you other than your computer. If your meeting will be longer, or if your  
battery is not fully charged, you may want to bring the AC adapter with you to  
plug in your computer in the meeting room.  
If the meeting room does not have an electrical outlet, reduce the drain on the  
battery by putting the computer in Sleep mode. Press <Fn> + <F4> or close the  
display cover whenever you are not actively using the computer. To resume,  
open the display (if closed), then press and release the power button.  
Taking the computer home  
When you are moving from your office to your home or vice versa.  
Preparing the computer  
After disconnecting the computer from your desktop, follow these steps to  
prepare the computer for the trip home:  
Check that you have removed all media and compact disks from the  
drive(s). Failure to remove the media can damage the drive head.  
Pack the computer in a protective case that can prevent the computer from  
sliding around and cushion it if it should fall.  
Caution: Avoid packing items next to the top cover of the  
computer. Pressure against the top cover can damage the screen.  
What to take with you  
Unless you have some items at home, take the following items with you:  
AC adapter and power cord  
The printed User's Guide  
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Special considerations  
Follow these guidelines to protect your computer while traveling to and  
from work:  
Minimize the effects of temperature changes by keeping the computer  
with you.  
If you need to stop for an extended period of time and cannot carry the  
computer with you, leave the computer in the trunk of the car to avoid  
exposing the computer to excessive heat.  
Changes in temperature and humidity can cause condensation. Allow the  
computer to return to room temperature, and inspect the screen for  
condensation before turning on the computer. If the temperature change  
is greater than 10 °C (18 °F), allow the computer to come to room  
temperature slowly. If possible, leave the computer for 30 minutes in an  
environment with a temperature between outside and room temperature.  
Setting up a home office  
If you frequently work on your computer at home, you may want to purchase a  
second AC adapter for use at home. With a second AC adapter, you can avoid  
carrying the extra weight to and from home.  
If you use your computer at home for significant periods of time, you might also  
want to add an external keyboard, monitor or mouse.  
Traveling with the computer  
When you are moving within a larger distance, for instance, from your office  
building to a client's office building or traveling locally.  
Preparing the computer  
Prepare the computer as if you were taking it home. Make sure that the battery  
in the computer is charged. Airport security may require you to turn on your  
computer when carrying it into the gate area.  
What to take with you  
Take the following items with you:  
AC adapter  
Spare, fully-charged battery pack(s)  
Additional printer driver files if you plan to use another printer  
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Special considerations  
In addition to the guidelines for taking the computer home, follow these  
guidelines to protect your computer while traveling:  
Always take the computer as carry-on luggage.  
If possible, have the computer inspected by hand. Airport security X-ray  
machines are safe, but do not put the computer through a metal detector.  
Avoid exposing floppy disks to hand-held metal detectors.  
Traveling internationally with the computer  
When you are moving from country to country.  
Preparing the computer  
Prepare the computer as you would normally prepare it for traveling.  
What to bring with you  
Bring the following items with you:  
AC adapter  
Power cords that are appropriate for the country to which you  
are traveling  
Spare, fully-charged battery packs  
Additional printer driver files if you plan to use another printer  
Proof of purchase, in case you need to show it to customs officials  
International Travelers Warranty passport  
Special considerations  
Follow the same special considerations as when traveling with the computer. In  
addition, these tips are useful when traveling internationally:  
When traveling in another country, check that the local AC voltage and the  
AC adapter power cord specifications are compatible. If not, purchase a  
power cord that is compatible with the local AC voltage. Do not use  
converter kits sold for appliances to power the computer.  
If you are using the modem, check if the modem and connector is  
compatible with the telecommunications system of the country you are  
traveling in.  
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Securing your computer  
Your computer is a valuable investment that you need to take care of. Learn  
how to protect and take care of your computer.  
Security features include hardware and software locks — a security notch  
and passwords.  
Using a computer security lock  
The notebook comes with a Kensington-compatible security slot for a security  
lock.  
Wrap a computer security lock cable around an immovable object such as a  
table or handle of a locked drawer. Insert the lock into the notch and turn the  
key to secure the lock. Some keyless models are also available.  
Using passwords  
Passwords protect your computer from unauthorized access. Setting these  
passwords creates several different levels of protection for your computer  
and data:  
Supervisor Password prevents unauthorized entry into the BIOS utility.  
Once set, you must enter this password to gain access to the BIOS utility.  
User Password secures your computer against unauthorized use. Combine  
the use of this password with password checkpoints on boot-up and  
resume from Hibernation for maximum security.  
Password on Boot secures your computer against unauthorized use.  
Combine the use of this password with password checkpoints on boot-up  
and resume from Hibernation for maximum security.  
Important! Do not forget your Supervisor Password! If you forget  
your password, please get in touch with your dealer or an  
authorized service center.  
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Entering passwords  
When a password is set, a password prompt appears in the center of the  
display screen.  
When the Supervisor Password is set, a prompt appears when you press  
<F2> to enter the BIOS utility at boot-up.  
Type the Supervisor Password and press <Enter> to access the BIOS utility.  
If you enter the password incorrectly, a warning message appears. Try  
again and press <Enter>.  
When the User Password is set and the password on boot parameter is  
enabled, a prompt appears at boot-up.  
Type the User Password and press <Enter> to use the computer. If you  
enter the password incorrectly, a warning message appears. Try again and  
press <Enter>.  
Important! You have three chances to enter a password. If you fail  
to enter the password correctly after three tries, the system halts.  
Press and hold the power button for four seconds to shut down  
the computer. Then turn on the computer again, and try again.  
Setting passwords  
You can set passwords using the BIOS utility.  
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40  
Expanding through options  
Your notebook PC offers you a complete mobile computing experience.  
Connectivity options  
Ports allow you to connect peripheral devices to your computer as you would  
with a desktop PC. For instructions on how to connect different external devices  
to the computer, read the following section.  
Fax/data modem  
Your computer has a built-in V.92 56 Kbps fax/data modem.  
Warning! This modem port is not compatible with digital phone  
lines. Plugging this modem into a digital phone line will damage  
the modem.  
To use the fax/data modem port, connect a phone cable from the modem port  
to a telephone jack.  
Warning! Please make sure that the cable you use is appropriate  
for the country in which you are working.  
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Built-in network feature  
The built-in network feature allows you to connect your computer to an  
Ethernet-based network.  
To use the network feature, connect an Ethernet cable from the Ethernet  
(RJ-45) port on the chassis of the computer to a network jack or hub on  
your network.  
Universal Serial Bus (USB)  
The USB 2.0 port is a high-speed serial bus which allows you to connect USB  
peripherals without taking up precious system resources.  
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PC Card slot  
The Type II PC Card slot of the computer accepts PC Cards that enhance the  
usability and expandability of the computer. These cards should have a PC Card  
logo on them.  
PC Cards (formerly PCMCIA) are add-on cards for portable computers, giving  
you expansion possibilities long afforded by desktop PCs. Popular PC Cards  
include flash, fax/data modem, wireless LAN and SCSI cards. CardBus improves  
on the 16-bit PC card technology by expanding the bandwidth to 32 bits.  
Note: Refer to your card's manual for details on how to install and  
use the card, and its functions.  
Inserting a PC Card  
Insert the card into the slot and make the proper connections (e.g., network  
cable), if necessary. See your card manual for details.  
Ejecting a PC Card  
Before ejecting a PC Card:  
1
2
3
Exit the application using the card.  
Left-click on the PC Card icon on the taskbar and stop the card operation.  
Press the slot eject button to pop out the eject button; then press it again  
to eject the card.  
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Installing memory  
Follow these steps to install memory:  
1
2
3
Turn off the computer, unplug the AC adapter (if connected) and remove  
the battery pack. Then turn the computer over to access its base.  
Remove the screws from the memory cover; then lift up and remove the  
memory cover.  
(a) Insert the memory module diagonally into the slot, then (b) gently press  
it down until it clicks into place.  
4
5
6
Replace the memory cover and secure it with the screw.  
Reinstall the battery pack, and reconnect the AC adapter.  
Turn on the computer.  
The computer automatically detects and reconfigures the total memory size.  
Please consult a qualified technician or contact your local Acer dealer.  
BIOS utility  
The BIOS utility is a hardware configuration program built into your  
computer's BIOS.  
Your computer is already properly configured and optimized, and you do not  
need to run this utility. However, if you encounter configuration problems, you  
may need to run it.  
To activate the BIOS utility, press <F2> during the POST; while the notebook PC  
logo is being displayed.  
Boot sequence  
To set the boot sequence in the BIOS utility, activate the BIOS utility, then select  
Boot from the categories listed at the top of the screen.  
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Enable disk-to-disk recovery  
To enable disk-to-disk recovery (hard disk recovery), activate the BIOS utility,  
then select Main from the categories listed at the top of the screen. Find D2D  
Recovery at the bottom of the screen and use the <F5> and <F6> keys to set this  
value to Enabled.  
Password  
To set a password on boot, activate the BIOS utility, then select Security from  
the categories listed at the top of the screen. Find Password on boot: and use  
the <F5> and <F6> keys to enable this feature.  
Using software  
Playing DVD movies  
When the DVD drive module is installed in the optical drive bay, you can play  
DVD movies on your computer.  
1
Eject the DVD tray and insert a DVD movie disk; then close the DVD tray.  
Important! When you launch the DVD player for the first time, the  
program asks you to enter the region code. DVD disks are divided  
into 6 regions. Once your DVD drive is set to a region code, it will  
play DVD disks of that region only. You can set the region code a  
maximum of five times (including the first time), after which the  
last region code set will remain permanent. Recovering your hard  
disk does not reset the number of times the region code has been  
set. Refer to the table below for DVD movie region code  
information.  
2
The DVD movie will automatically play after a few seconds.  
Region code  
Country or region  
1
USA, Canada  
2
3
4
5
6
Europe, Middle East, South Africa, Japan  
Southeast Asia, Taiwan, South Korea  
Latin America, Australia, New Zealand  
Former USSR, parts of Africa, India  
People's Republic of China  
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45  
Note: To change the region code, insert a DVD movie of a  
different region into the DVD drive. Please refer to the online  
help for more information.  
Power management  
This computer has a built-in power management unit that monitors system  
activity. System activity refers to any activity involving one or more of the  
following devices: keyboard, mouse, hard disk, peripherals connected to the  
computer, and video memory. If no activity is detected for a period of time  
(called an inactivity timeout), the computer stops some or all of these devices in  
order to conserve energy.  
This computer employs a power management scheme that supports the  
advanced configuration and power interface (ACPI), which allows for maximum  
power conservation and maximum performance at the same time. Windows  
handles all power-saving chores for your computer.  
Acer eRecovery Management  
Acer eRecovery Management is a tool to quickly backup and restore the system.  
You can create and save a backup of the current system configuration to hard  
disk, CD or DVD.  
Acer eRecovery Management consists of the following functions:  
1
2
3
4
5
Create backup  
Restore from backup  
Create factory default image CD  
Re-install bundled software without CD  
Change Acer eRecovery Management password  
This chapter will guide you through each process.  
Note: This feature is only available on certain models. For systems  
that do not have a built-in optical disk burner, plug in an external  
USB or IEEE 1394-compatible optical disk burner before entering  
Acer eRecovery Management for optical disk-related tasks.  
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46  
Create backup  
You can create and save backup images to hard disk, CD or DVD.  
1
2
3
4
Boot to Windows XP  
Press <Alt> + <F10> to open the Acer eRecovery Management utility.  
Enter the password to proceed. The default password is six zeros.  
In the Acer eRecovery Management window, select Recovery settings and  
click Next.  
5
6
In the Recovery settings window, select Backup snapshot image and  
click Next.  
Select the backup method.  
a
b
Use Backup to HDD to store the backup disk image on drive D:.  
Backup to optical device to store the backup image on CD or DVD.  
7
After choosing the backup method, click Next.  
Follow the instructions on screen to complete the process.  
Restore from backup  
You can restore backups previously created (as stated in the Create backup  
section) from hard disk, CD or DVD.  
1
2
3
4
Boot to Windows XP.  
Press <Alt> + <F10> to open the Acer eRecovery Management utility.  
Enter the password to proceed. The default password is six zeros.  
In the Acer eRecovery Management window, select Recovery actions and  
click Next.  
5
Select the desired restore action and follow the onscreen instructions to  
complete the restore process.  
Note: The "Restore C:" item is enabled only if there is a user  
backup stored on the hard disk (D:\). Please refer to the Create  
backup section.  
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47  
Create factory default image CD  
When the System CD and Recovery CD are not available, you can create them by  
using this feature.  
1
2
3
4
Boot to Windows XP.  
Press <Alt> + <F10> to open the Acer eRecovery Management utility.  
Enter the password to proceed. The default password is six zeros.  
In the Acer eRecovery Management window, select Recovery settings and  
click Next.  
5
6
In the Recovery settings window, select Burn image to disk and click Next.  
In the Burn image to disk window, select 01. Factory default image and  
click Next.  
7
Follow the instructions on screen to complete the process.  
Re-install bundled software without CD  
Acer eRecovery Management stores pre-loaded software internally for easy  
driver and application re-installation.  
1
2
3
4
Boot to Windows XP.  
Press <Alt> + <F10> to open the Acer eRecovery Management utility.  
Enter the password to proceed. The default password is six zeros.  
In the Acer eRecovery Management window, select Recovery actions and  
click Next.  
5
6
In the Recovery settings window, select Reinstall applications/drivers and  
click Next.  
Select the desired driver/application and follow the instructions on screen  
to re-install.  
At first launch, Acer eRecovery Management prepares all the needed software  
and may take few seconds to bring up the software content window.  
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48  
Change password  
Acer eRecovery Management and Acer disk-to-disk recovery are protected by a  
password that can be changed by the user. Follow the steps below to change  
the password in Acer eRecovery Management.  
1
2
3
4
Boot to Windows XP.  
Press <Alt> + <F10> to open the Acer eRecovery Management utility.  
Enter the password to proceed. The default password is six zeros.  
In the Acer eRecovery Management window, select Recovery settings and  
click Next.  
5
6
In the Recovery settings window, select Password: Change Acer eRecovery  
Management password and click Next.  
Follow the instructions on screen to complete the process.  
Note: If the system crashes, and will not boot to Windows, you can  
run Acer disk-to-disk recovery to restore the factory default image  
under DOS mode.  
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49  
Troubleshooting  
This chapter shows you how to deal with common system problems.  
Read it before calling a technician if a problem occurs. Solutions to more  
serious problems require opening up the computer. Do not attempt to open  
the computer yourself; contact your dealer or authorized service center  
for assistance.  
Troubleshooting tips  
This notebook PC incorporates an advanced design that delivers onscreen error  
message reports to help you solve problems.  
If the system reports an error message or an error symptom occurs, see "Error  
messages" below. If the problem cannot be resolved, contact your dealer. See  
Error messages  
If you receive an error message, note the message and take the corrective  
action. The following table lists the error messages in alphabetical order  
together with the recommended course of action.  
Error messages  
Corrective action  
CMOS battery bad  
Contact your dealer or an authorized service center.  
CMOS checksum error Contact your dealer or an authorized service center.  
Disk boot failure  
Insert a system (bootable) disk into the floppy drive  
(A:), then press <Enter> to reboot.  
Equipment  
configuration error  
Press <F2> (during POST) to enter the BIOS utility,  
then press Exit in the BIOS utility to reboot.  
Hard disk 0 error  
Contact your dealer or an authorized service center.  
Contact your dealer or an authorized service center.  
Hard disk 0 extended  
type error  
I/O parity error  
Contact your dealer or an authorized service center.  
Contact your dealer or an authorized service center.  
Keyboard error or no  
keyboard connected  
Keyboard interface  
error  
Contact your dealer or an authorized service center.  
Memory size mismatch Press <F2> (during POST) to enter the BIOS utility,  
then press Exit in the BIOS utility to reboot.  
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50  
If you still encounter problems after going through the corrective measures,  
please contact your dealer or an authorized service center for assistance. Some  
problems may be solved using the BIOS utility.  
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51  
Regulations and safety notices  
ENERGY STAR guidelines compliance  
As an ENERGY STAR partner, Acer Inc. has determined that this product meets  
the ENERGY STAR guidelines for energy efficiency.  
FCC notice  
This device has been tested and found to comply with the limits for a Class B  
digital device pursuant to Part 15 of the FCC rules. These limits are designed to  
provide reasonable protection against harmful interference in a residential  
installation. This device generates, uses, and can radiate radio frequency energy  
and, if not installed and used in accordance with the instructions, may cause  
harmful interference to radio communications.  
However, there is no guarantee that interference will not occur in a particular  
installation. If this device does cause harmful interference to radio or television  
reception, which can be determined by turning the device off and on, the  
user is encouraged to try to correct the interference by one or more of the  
following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the device and receiver.  
Connect the device into an outlet on a circuit different from that to which  
the receiver is connected.  
Consult the dealer or an experienced radio/television technician for help.  
Notice: Shielded cables  
All connections to other computing devices must be made using shielded cables  
to maintain compliance with FCC regulations.  
Notice: Peripheral devices  
Only peripherals (input/output devices, terminals, printers, etc.) certified to  
comply with the Class B limits may be attached to this equipment. Operation  
with non-certified peripherals is likely to result in interference to radio and TV  
reception.  
Caution  
Changes or modifications not expressly approved by the manufacturer could  
void the user's authority, which is granted by the Federal Communications  
Commission, to operate this computer.  
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52  
Operation conditions  
This device complies with Part 15 of the FCC Rules. Operation is subject to the  
following two conditions: (1) this device may not cause harmful interference,  
and (2) this device must accept any interference received, including interference  
that may cause undesired operation.  
Notice: Canadian users  
This Class B digital apparatus complies with Canadian ICES-003.  
Remarque à l'intention des utilisateurs canadiens  
Cet appareil numérique de la classe B est conforme a la norme NMB-003 du  
Canada.  
Declaration of Conformity for EU countries  
Hereby, Acer, declares that this notebook PC series is in compliance with the  
essential requirements and other relevant provisions of Directive 1999/5/EC.  
complete documents.)  
Compliant with Russian regulatory certification  
Modem notices  
Notice for USA  
This equipment complies with Part 68 of the FCC rules. Located on the modem is  
a label that contains, among other information, the FCC Registration Number  
and Ringer Equivalence Number (REN) for this equipment. Upon request, you  
must provide this information to your telephone company.  
If your telephone equipment causes harm to the telephone network, the  
telephone company may discontinue your service temporarily. If possible, they  
will notify you in advance. But, if advance notice is not practical, you will be  
notified as soon as possible. You will also be informed of your right to file a  
complaint with the FCC.  
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53  
Your telephone company may make changes in its facilities, equipment,  
operations, or procedures that could affect the proper functioning of your  
equipment. If they do, you will be notified in advance to give you an  
opportunity to maintain uninterrupted telephone service.  
If this equipment should fail to operate properly, disconnect the equipment  
from the phone line to determine if it is causing the problem. If the problem is  
with the equipment, discontinue use and contact your dealer or vendor.  
Caution: To reduce the risk of fire, use only No. 26 AWG or larger  
UL Listed or CSA Certified Telecommunication Line Cord.  
TBR 21  
This equipment has been approved [Council Decision 98/482/EC - "TBR 21"] for  
single terminal connection to the Public Switched Telephone Network (PSTN).  
However, due to differences between the individual PSTNs provided in different  
countries, the approval does not, of itself, give an unconditional assurance of  
successful operation on every PSTN termination point. In the event of problems,  
you should contact your equipment supplier in the first instance.  
List of applicable countries  
EU member states as of May 2004 are: Belgium, Denmark, Germany, Greece,  
Spain, France, Ireland, Italy, Luxembourg, the Netherlands, Austria, Portugal,  
Finland, Sweden, United Kingdom Estonia, Latvia, Lithuania, Poland, Hungary,  
Czech Republic, Slovak Republic, Slovenia, Cyprus and Malta. Usage allowed in  
the countries of European Union, as well as Norway, Switzerland, Iceland and  
Liechtenstein. This device must be used in strict accordance with the regulations  
and constraints in the country of use. For further information, please contact  
local office in the country of use.  
Notice for Australia  
For safety reasons, only connect headsets with a telecommunications  
compliance label. This includes customer equipment previously labelled  
permitted or certified.  
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54  
Notice for New Zealand  
For modem with approval number PTC 211/03/008  
1
The grant of a Telepermit for any item of terminal equipment indicates  
only that Telecom has accepted that the item complies with minimum  
conditions for connection to its network. It indicates no endorsement of  
the product by Telecom, nor does it provide any sort of warranty. Above  
all, it provides no assurance that any item will work correctly in all respects  
with another item of Telepermitted equipment of a different make or  
model, nor does it imply that any product is compatible with all of  
Telecom's network services.  
2
3
This equipment is not capable, under all operating conditions, of correct  
operation at the higher speeds for which it is designed. Telecom will accept  
no responsibility should difficulties arise in such circumstances.  
Some parameters required for compliance with Telecom's Telepermit  
requirements are dependent on the equipment (PC) associated with this  
device. The associated equipment shall be set to operate within the  
following limits for compliance with Telecom's Specifications:  
a
There shall be no more than 10 call attempts to the same number  
within any 30 minute period for any single manual call initiation, and  
b
The equipment shall go on-hook for a period of not less than 30  
seconds between the end of one attempt and the beginning of the  
next call attempt.  
4
5
Some parameters required for compliance with Telecom's Telepermit  
requirements are dependent on the equipment (PC) associated with this  
device. In order to operate within the limits for compliance with Telecom's  
specifications, the associated equipment shall be set to ensure that  
automatic calls to different numbers are spaced such that there is not less  
than 5 seconds between the end of one call attempt and the beginning  
of another.  
This equipment shall not be set up to make automatic calls to Telecom's  
111 Emergency Service.  
For modem with approval number PTC 211/01/030  
1
The grant of a Telepermit for any item of terminal equipment indicates  
only that Telecom has accepted that the item complies with minimum  
conditions for connection to its network. It indicates no endorsement of  
the product by Telecom, nor does it provide any sort of warranty. Above  
all, it provides no assurance that any item will work correctly in all respects  
with another item of Telepermitted equipment of a different make or  
model, nor does it imply that any product is compatible with all of  
Telecom's network services.  
2
This equipment is not capable, under all operating conditions, of correct  
operation at the higher speeds for which it is designed. Telecom will accept  
no responsibility should difficulties arise in such circumstances.  
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55  
3
4
This device is equipped with pulse dialing while the Telecom standard is  
DTMF tone dialing. There is no guarantee that Telecom lines will always  
continue to support pulse dialing.  
Use of pulse dialing, when this equipment is connected to the same line as  
other equipment, may give rise to bell tinkle or noise and may also cause a  
false answer condition. Should such problems occur, the user should NOT  
contact the telecom Fault Service.  
5
6
This equipment may not provide for the effective hand-over of a call to  
another device connected to the same line.  
Under power failure conditions this appliance may not operate. Please  
ensure that a separate telephone, not dependent on local power, is  
available for emergency use.  
7
Some parameters required for compliance with Telecom's Telepermit  
requirements are dependent on the equipment (PC) associated with this  
device. The associated equipment shall be set to operate within the  
following limits for compliance with Telecom's specifications, the  
associated equipment shall be set to ensure that calls are answered  
between 3 and 30 seconds of receipt of ringing.  
8
This equipment shall not be set up to make automatic calls to Telecom's  
111 Emergency Service.  
Important safety instructions  
Read these instructions carefully. Save them for future reference.  
1
2
Follow all warnings and instructions marked on the product.  
Unplug this product from the wall outlet before cleaning. Do not  
use liquid cleaners or aerosol cleaners. Use a water-moistened cloth  
for cleaning.  
3
4
Do not use this product near water.  
Do not place this product on an unstable cart, stand or table. If the product  
falls, it could be seriously damaged.  
5
Slots and openings are provided for ventilation; to ensure reliable  
operation of the product and to protect it from overheating. These  
openings must not be blocked or covered. The openings should never be  
blocked by placing the product on a bed, sofa, rug or other similar surface.  
This product should never be placed near or over a radiator or heat  
register, or in a built-in installation unless proper ventilation is provided.  
6
7
This product should be operated from the type of power indicated on the  
marking label. If you are not sure of the type of power available, consult  
your dealer or local power company.  
Do not allow anything to rest on the power cord. Do not locate this  
product where people will walk on the cord.  
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56  
8
If an extension cord is used with this product, make sure that the total  
ampere rating of the equipment plugged into the extension cord does not  
exceed the extension cord ampere rating. Also, make sure that the total  
rating of all products plugged into the wall outlet does not exceed the  
fuse rating.  
9
Never push objects of any kind into this product through cabinet slots as  
they may touch dangerous voltage points or short-out parts that could  
result in a fire or electric shock. Never spill liquid of any kind onto or into  
the product.  
10 Do not attempt to service this product yourself, as opening or removing  
covers may expose you to dangerous voltage points or other risks. Refer all  
servicing to qualified service personnel.  
11 Unplug this product from the wall outlet and refer servicing to qualified  
service personnel under the following conditions:  
a
b
c
When the power cord or plug is damaged or frayed.  
If liquid has been spilled into the product.  
If the product has been exposed to rain or water.  
d
If the product does not operate normally when the operating  
instructions are followed. Adjust only those controls that are covered  
by the operating instructions, since improper adjustment of other  
controls may result in damage and will often require extensive work  
by a qualified technician to restore the product to normal condition.  
e
f
If the product has been dropped or the case has been damaged.  
If the product exhibits a distinct change in performance, indicating a  
need for service.  
12 The notebook PC series uses lithium batteries.  
Replace the battery with the same type as the product's battery we  
recommend in the product specification list. Use of another battery may  
present a risk of fire or explosion.  
13 Warning! Batteries may explode if not handled properly. Do not  
disassemble or dispose of them in fire. Keep them away from children and  
dispose of used batteries promptly.  
14 To avoid hazard of unexpected electrical shock, use the AC adapter only  
when the wall socket is properly grounded.  
15 Use only the proper type of power supply cord set (provided in your  
accessories box) for this unit. It should be a detachable type: UL listed/CSA  
certified, type SPT-2, rated 7 A 125 V minimum, VDE approved or its  
equivalent. Maximum length is 4.6 meters (15 feet).  
16 Always disconnect all telephone lines from the wall outlet before serving  
or disassembling this equipment.  
17 Avoid using a telephone (other than a cordless type) during an electrical  
storm. There may be a remote risk of electric shock from lightning.  
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57  
Laser compliance statement  
The CD or DVD drive used with this computer is a laser product.  
The CD or DVD drive's classification label (shown below) is located on the drive.  
CLASS 1 LASER PRODUCT  
CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE  
TO BEAM.  
APPAREIL A LASER DE CLASSE 1 PRODUIT  
LASERATTENTION: RADIATION DU FAISCEAU LASER INVISIBLE EN CAS  
D’OUVERTURE. EVITTER TOUTE EXPOSITION AUX RAYONS.  
LUOKAN 1 LASERLAITE LASER KLASSE 1  
VORSICHT: UNSICHTBARE LASERSTRAHLUNG, WENN ABDECKUNG GEÖFFNET  
NICHT DEM STRAHLL AUSSETZEN  
PRODUCTO LÁSER DE LA CLASE I  
ADVERTENCIA: RADIACIÓN LÁSER INVISIBLE AL SER ABIERTO. EVITE EXPONERSE  
A LOS RAYOS.  
ADVARSEL: LASERSTRÅLING VEDÅBNING SE IKKE IND I STRÅLEN.  
VARO! LAVATTAESSA OLET ALTTINA LASERSÅTEILYLLE.  
VARNING: LASERSTRÅLNING NÅR DENNA DEL ÅR ÖPPNAD ÅLÅ TUIJOTA  
SÅTEESEENSTIRRA EJ IN I STRÅLEN  
VARNING: LASERSTRÅLNING NAR DENNA DEL ÅR ÖPPNADSTIRRA EJ IN I  
STRÅLEN  
ADVARSEL: LASERSTRÅLING NAR DEKSEL ÅPNESSTIRR IKKE INN I STRÅLEN  
LCD pixel statement  
The LCD unit is produced with high-precision manufacturing techniques.  
Nevertheless, some pixels may occasionally misfire or appear as black or  
red dots. This has no effect on the recorded image and does not constitute  
a malfunction.  
Macrovision copyright protection notice  
This product incorporates copyright protection technology that is protected by  
U.S. patents and other intellectual property rights. Use of this copyright  
protection technology must be authorized by Macrovision, and is intended for  
home and other limited viewing uses only unless otherwise authorized by  
Macrovision. Reverse engineering or disassembly is prohibited.  
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58  
Radio device regulatory notice  
Note: Below regulatory information is for models with wireless  
LAN and/or Bluetooth only.  
General  
This product complies with the radio frequency and safety standards of any  
country or region in which it has been approved for wireless use. Depending on  
configurations, this product may or may not contain wireless radio devices (such  
as wireless LAN and/or Bluetooth modules). Below information is for products  
with such devices.  
European Union (EU)  
This device complies with the essential requirements of the European Council  
Directives listed below:  
73/23/EEC Low Voltage Directive  
EN 60950  
89/336/EEC Electromagnetic Compatibility (EMC) Directive  
EN 55022  
EN 55024  
EN 61000-3-2/-3  
99/5/EC Radio & Telecommunications Terminal Equipment (R&TTE) Directive  
Art.3.1a) EN 60950  
Art.3.1b) EN 301 489 -1/-17  
Art.3.2) EN 300 328-2  
Art.3.2) EN 301 893 *applies to 5 GHz only  
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59  
List of applicable countries  
EU member states as of May 2004 are: Belgium, Denmark, Germany, Greece,  
Spain, France, Ireland, Italy, Luxembourg, the Netherlands, Austria, Portugal,  
Finland, Sweden, United Kingdom Estonia, Latvia, Lithuania, Poland, Hungary,  
Czech Republic, Slovak Republic, Slovenia, Cyprus and Malta. Usage allowed in  
the countries of European Union, as well as Norway, Switzerland, Iceland and  
Liechtenstein. This device must be used in strict accordance with the regulations  
and constraints in the country of use. For further information, please contact  
local office in the country of use.  
The FCC RF safety requirement  
The radiated output power of the wireless LAN Mini PCI Card and Bluetooth  
card is far below the FCC radio frequency exposure limits. Nevertheless, the  
notebook PC series shall be used in such a manner that the potential for human  
contact during normal operation is minimized as follows:  
1
Users are requested to follow the RF safety instructions on wireless option  
devices that are included in the user's manual of each RF option device.  
Caution: To comply with FCC RF exposure compliance  
requirements, a separation distance of at least 20 cm (8 inches)  
must be maintained between the antenna for the integrated  
wireless LAN Mini PCI Card built in to the screen section and all  
persons.  
Note: The Acer wireless Mini PCI adapter implements a  
transmission diversity function. The function does not emit radio  
frequencies simultaneously from both antennas. One of the  
antennas is selected automatically or manually (by users) to ensure  
good quality radiocommunication.  
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60  
2
This device is restricted to indoor use due to its operation in the 5.15 to  
5.25 GHz frequency range. FCC requires this product to be used indoors for  
the frequency range 5.15 to 5.25 GHz to reduce the potential for harmful  
interference to co-channel Mobile Satellite systems.  
3
4
High power radar are allocated as primary users of the 5.25 to 5.35 GHz  
and 5.65 to 5.85 GHz bands. These radar stations can cause interference  
with and/or damage this device.  
An improper installation or unauthorized use may cause harmful  
interference to radio communications. Also any tampering of the internal  
antenna will void the FCC certification and your warranty.  
Canada — Low-power license-exempt radio  
communication devices (RSS-210)  
a
Common information  
Operation is subject to the following two conditions:  
1. This device may not cause interference, and  
2. This device must accept any interference, including interference  
that may cause undesired operation of the device.  
b
c
Operation in 2.4 GHz band  
To prevent radio interference to the licensed service, this device is  
intended to be operated indoors and installation outdoors is subject  
to licensing.  
Operation in 5 GHz band  
The device for the band 5150-5250 MHz is only for indoor usage to reduce  
potential for harmful interference to co-channel Mobile Satellite systems.  
High power radars are allocated as primary users (meaning they have  
priority) of 5250-5350 MHz and 5650-5850 MHz and these radars could  
cause interference and/or damage to LELAN (Licence-Exempt Local Area  
Network) devices.  
Exposure of humans to RF fields (RSS-102)  
The notebook PC series employs low gain integral antennas that do not emit RF  
field in excess of Health Canada limits for the general population; consult Safety  
Code 6, obtainable from Health Canada's website at www.hc-sc.gc.ca/rpb.  
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61  
Federal Communications Comission  
Declaration of Conformity  
This device complies with Part 15 of the FCC Rules. Operation is subject to the  
following two conditions: (1) This device may not cause harmful interference,  
and (2) This device must accept any interference received, including  
interference that may cause undesired operation.  
The following local manufacturer/importer is responsible for this declaration:  
Product name:  
Notebook PC  
Model number:  
MS2180  
Machine type:  
TravelMate 2420  
SKU number:  
TravelMate 242xxx ("x" = 0 - 9, a - z, or A - Z)  
Acer America Corporation  
Name of responsible party:  
Address of responsible party:  
2641 Orchard Parkway  
San Jose, CA 95134  
USA  
Contact person:  
Mr. Young Kim  
408-922-2909  
408-922-2606  
Tel:  
Fax:  
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62  
Declaration of Conformity for CE Marking  
Name of manufacturer: Beijing Acer Information Co., Ltd.  
Address of  
Huade Building, No.18, ChuangYe Rd.  
manufacturer:  
ShangDi Zone, HaiDian District Beijing PRCE marking  
Contact person:  
Tel:  
Mr. Easy Lai  
886-2-8691-3089  
886-2-8691-3000  
Notebook PC  
Fax:  
E-mail:  
Declares that product:  
Trade name:  
Model number:  
Machine type:  
SKU number:  
Acer  
MS2180  
TravelMate 2420  
TravelMate 242xxx ("x" = 0 - 9, a - z, or A - Z)  
Is in compliance with the essential requirements and other relevant provisions  
of the following EC directives.  
Reference no.  
89/336/EEC  
73/23/EEC  
Title  
Electromagnetic Compatibility (EMC directive)  
Low Voltage Directive (LVD)  
1999/5/EC  
Radio & Telecommunications Terminal Equipment  
Directive (R&TTE)  
The product specified above was tested conforming to the applicable Rules  
under the most accurate measurement standards possible, and all the necessary  
steps have been taken and are in force to assure that production units of the  
same product will continue to comply with these requirements.  
Nov. 1, 2005  
Easy Lai, Director  
Date  
Regulation Center  
Environment & Safety  
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