Acer Laptop 100 Series User Manual

TravelMate 100 series  
User’s guide  
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iii  
First things first  
We would like to thank you for making the TravelMate series of notebook  
computers your choice for your mobile computing needs. We hope you will be  
happy with your TravelMate as much as we enjoyed making it for you.  
Your guides  
To help you use your TravelMate, we have designed a set of guides:  
First off, the Just for Starters... poster helps you get  
started with setting up your computer.  
This User’s guide introduces you to the many ways your  
computer can help you be more productive. This guide  
provides clear and concise information about the computer,  
so read it thoroughly.  
If you ever need to print out a copy, this User’s guide is also  
available in PDF (Portable Document Format). Follow these  
steps:  
1 Click on Start, Programs, TravelMate.  
2 Click on TravelMate User’s guide.  
Note: Viewing the file requires Adobe Acrobat Reader  
installed. If Adobe Acrobat Reader is not installed on your  
computer, clicking on TravelMate User’s guide will run the  
Acrobat Reader setup program first. Follow the  
instructions on the screen to complete the installation. For  
instructions on how to use Adobe Acrobat Reader, access  
the Help menu.  
A handy Hot key pocket reference card is useful for quick  
glances at functional key combinations.  
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An Online guide is your helping hand on-the-go, with easy  
to access, detailed and linked information about your  
computer.  
To access the online guide:  
1 Click on Start, Programs, TravelMate.  
2 Click on TravelMate Online guide.  
Lastly, there may be a Read me first sheet included with  
your package which contains important reminders and  
updates. So, please read through it.  
For more information about our products, services, and support  
Basic care and tips for using your computer  
Connecting your computer  
Connecting the computer is as easy as 1-2-3.  
1
Insert the battery pack into the battery compartment, and press  
down until it clicks into place.  
Note: See your online guide for more details on how to remove  
the battery pack.  
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2
Connect one end of the AC adapter to the power jack on the  
computer’s rear panel and the other end to a properly-grounded  
power outlet.  
3
Push the display cover latch to open the display.  
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4
Slide the power switch towards the rear of the computer (a) then  
release it (b) to turn on the power. The POST (power-on self-test)  
routine executes and Windows begins loading.  
To turn the power off, do any of the following:  
Click on Start, Turn off Computer; then click Turn Off.  
Use the power switch  
Note: You can also use the power switch to perform power  
management functions. See “Power management” on page 30.  
Use the customized functions for power management  
You can also shut down the computer by closing the display cover,  
or by pressing the sleep hot key (Fn-F4). See the online guide for  
details.  
Note: If you cannot power off the computer normally, press and  
hold the power switch for more than four seconds to shut down  
the computer. If you turn off the computer and want to turn it on  
again, wait at least two seconds before powering up.  
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vii  
Taking care of your computer  
Your computer will serve you well if you take care of it.  
Do not expose the computer to direct sunlight. Do not place it  
near sources of heat, such as a radiator.  
Do not expose the computer to temperatures below 0ºC (32ºF) or  
above 50ºC (122ºF).  
Do not subject the computer to magnetic fields.  
Do not expose the computer to rain or moisture.  
Do not spill water or any liquid on the computer.  
Do not subject the computer to heavy shock and vibration.  
Do not expose the computer to dust and dirt.  
Never place objects on top of the computer to avoid damaging the  
computer.  
Do not slam the computer display when you close it.  
Never place the computer on uneven surfaces.  
Taking care of your AC adapter  
Here are some ways to take care of your AC adapter:  
Do not connect the adapter to any other device.  
Do not step on the power cord or place heavy objects on top of it.  
Carefully route the power cord and any cables away from personal  
traffic.  
When unplugging the power cord, do not pull on the cord itself  
but pull on the plug.  
The total ampere ratings of the equipment plugged in should not  
exceed the ampere rating of the cord if you are using an extension  
cord. Also, the total current rating of all equipment plugged into  
a single wall outlet should not exceed the fuse rating.  
Taking care of your battery pack  
Here are some ways to take care of your battery pack:  
Use only batteries of the same kind as replacements. Turn the  
power off before removing or replacing batteries.  
Do not tamper with batteries. Keep them away from children.  
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Dispose of used batteries according to local regulations. Recycle if  
at all possible.  
Cleaning and servicing  
When cleaning the computer, follow these steps:  
1
2
3
Power off the computer and remove the battery pack.  
Disconnect the AC adapter.  
Use a soft cloth moistened with water. Do not use liquid or  
aerosol cleaners.  
If any of the following occurs:  
The computer has been dropped or the body has been damaged.  
Liquid has been spilled into the product.  
The computer does not operate normally.  
Please refer to "Troubleshooting my computer" on page 57.  
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First things first  
Your guides  
A TravelMate tour  
Front view  
Left view  
Right view  
Rear view  
Bottom view  
Features  
Indicators  
Using the keyboard  
Special keys  
Touchpad  
Touchpad basics  
Storage  
31  
32  
36  
42  
Hard disk  
Optical drive  
Audio  
Power management  
Disconnecting from the desktop  
Moving around  
Taking the computer home  
Using the Smart Card  
Using passwords  
2 Customizing your computer  
Expanding through options  
Connectivity options  
45  
47  
47  
52  
54  
Upgrade options  
Notebook Manager  
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Launch Manager  
BIOS Utility  
Frequently-asked questions  
Troubleshooting tips  
Error messages  
Requesting service  
59  
63  
65  
65  
Before you call  
Appendix A Specifications  
Appendix B Notices  
67  
73  
Index  
81  
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1 Getting to know your  
TravelMate  
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Your TravelMate computer combines high-  
performance, versatility, power  
management features and multimedia  
capabilities with a unique style and  
ergonomic design. Work with unmatched  
productivity and reliability with your new  
power computing partner.  
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3
A TravelMate tour  
After setting up your computer as illustrated in the Just for  
Starters... poster, let us show you around your new TravelMate  
computer.  
Front view  
#
Item  
Description  
1
Latch  
Use to latch the LCD screen in both normal  
mode and tablet mode.  
2
3
Display screen  
Launch keys  
Also called LCD (liquid-crystal display),  
displays computer output. Touchscreen-  
capable with the aid of the Touchscreen-  
capable stylus.  
Buttons for launching frequently used  
programs. See “Launch Keys” on page 23 for  
more details.  
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1 Getting to know your TravelMate  
4
#
Item  
Description  
4
Touchpad  
Touch-sensitive pointing device which  
functions like a computer mouse.  
5
6
Click buttons (left,  
center and right)  
The left and right buttons function like the  
left and right mouse buttons; the center  
button is a 4-direction scroll button.  
Microphone  
Captures sounds and voices into your  
computer.  
7
8
Infrared port  
Palmrest  
Interfaces with infrared devices (e.g.,  
infrared printer, IR-aware computers).  
Comfortable support area for your hands  
when you use the computer.  
9
Keyboard  
Inputs data into your computer.  
10  
Enter button  
Use to confirm selection in tablet mode.  
11  
12  
Page up/Page down  
buttons  
Use to scroll one page up or one page down  
in tablet mode.  
Application key  
button  
By default, use to invoke the notebook  
application.  
13  
Alt+Esc button  
Use to cycle through active Windows  
application.  
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5
#
Item  
Description  
14  
Status indicators  
LEDs (light-emitting diodes) that turn on and  
off to show the status of the computer and  
its functions and components.  
15  
Stylus  
Use to input data in tablet mode.  
Left view  
#
1
2
Item  
Description  
Power switch  
Hard disk bay  
Turns on the computer power.  
Houses the computer's hard disk (secured by  
a screw).  
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1 Getting to know your TravelMate  
6
Right view  
#
1
2
3
Item  
Description  
Stylus  
For data input on the screen in tablet mode.  
Ejects the PC Card from the slot.  
PC Card eject button  
PC Card slot  
Accepts one Type II 16-bit PC Card or 32-bit  
CardBus PC Card.  
4
5
Smart Card eject  
button  
Ejects the Smart Card from the slot.  
Speaker/  
Headphone-out jack  
Connects to audio line-out devices (e.g.,  
speakers, headphones).  
6
7
Line-in jack  
Accepts audio line-in devices (e.g., audio CD  
player, stereo walkman).  
IEEE 1394 port  
Connects to IEEE 1394 devices.  
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7
#
Item  
Description  
8
USB port 1  
Connects to any Universal Serial Bus device  
(e.g., USB mouse, USB camera).  
9
USB port 2  
Connects to any Universal Serial Bus device  
(e.g., USB mouse, USB camera).  
10  
Smart Card slot  
Slot for Smart Card interface with pre-boot  
authentication system.  
Rear view  
#
Item  
Description  
1
Security keylock  
Connects to a Kensington-compatible  
computer security lock.  
2
3
External display  
port  
Connects to a display device (e.g., external  
monitor, LCD projector) and displays up to  
16M colors at 1024 x 768 resolution.  
Modem jack  
Connects to a phone line.  
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1 Getting to know your TravelMate  
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#
Item  
Description  
4
Network jack  
Connects to an Ethernet 10/100-based  
network.  
5
Power jack  
Connects to an AC adapter.  
Bottom view  
#
Item  
Description  
1
Memory  
Houses the computer's main memory.  
compartment  
2
3
Battery lock/unlock  
latch  
Locks and unlocks the battery bay.  
Battery release latch  
Unlatches the battery to remove the  
battery pack.  
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9
#
4
5
Item  
Description  
Battery bay  
Hard disk bay  
Houses the computer's battery pack.  
Houses the computer's hard disk (secured  
by a screw).  
6
7
Hard disk anti-shock  
protection  
Protects your hard disk against accidental  
shock and vibration.  
Personal  
identification slot  
Insert an identification card to personalize  
your computer.  
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10  
Using your computer in tablet mode  
Your computer is designed for convenience, ergonomic use, and  
portability. Running the Windows XP Professional operating system,  
your TravelMate utilizes a stylus for pen-based input. Software  
developed specifically for the computer allows for both handwriting  
recognition converted to application text, or handwriting captured as  
rich digital ink for manipulation, editing, and formatting. By  
combining Windows-based applications with the versatility of pen-  
based input, this computer offers new ways for users to communicate  
in a wireless environment.  
Switching to tablet mode  
To switch to table mode, follow the steps below:  
1
Push and slide the latch in the direction as shown in the illustration  
below (a) and open the display screen (b).  
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11  
Warning: When switching to tablet mode, make sure that  
you open the display at an angle between 85° to 95°. Doing  
otherwise will damage your keyboard when rotating the  
display screen.  
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1 Getting to know your TravelMate  
12  
2
Press and release the hinge holding the display screen on both  
sides.  
3
Rotate the display screen 180 degrees clockwise as shown in the  
illustration. Make sure that the display screen is aligned with the  
hinges that will hold it in place.  
Warning: Rotate the display screen clockwise only when  
switching to the tablet mode. Rotating the display screen  
counterclockwise might damage it.  
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Press the hinges on both sides until they click into place (a); then  
4
close and latch the display.  
5
Remove the stylus from its slot to begin pen-based input.  
Switching to computer mode  
To switch back to computer mode, reverse the steps of the “Switching  
to tablet mode” procedure.  
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1 Getting to know your TravelMate  
14  
Features  
Below is a brief summary of the computer’s many features:  
Performance  
Mobile Intel® Pentium® III Processor-M with 512 KB level 2 cache  
featuring the new Enhanced Intel® SpeedStep™ technology  
Memory expandable up to 256 MB  
High-capacity, Enhanced-IDE hard disk  
Li-Ion main battery pack  
Power management system with ACPI (Advanced Configuration  
Power Interface)  
Smart Card interface with pre-boot authentication system for  
added security  
Display  
10.4"Thin-Film Transistor (TFT) touchscreen liquid-crystal display  
(LCD) displaying 16M color at 1024x768 eXtended Graphics Array  
(XGA) resolution  
8 MB Video DRAM  
3D capabilities  
Simultaneous LCD and CRT display support  
"Automatic LCD dim" feature that automatically decides the best  
settings for your display and conserves power  
Dual display capability  
Tablet mode for LCD panel (Rotatable display)  
Multimedia  
16-bit high-fidelity AC’97 PCI stereo audio with wavetable  
synthesizer  
Built-in speaker and microphone  
High-speed optical (CD-ROM or DVD-ROM) drive  
Connectivity  
High-speed fax/data modem port  
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Fast infrared wireless communication  
USB (Universal Serial Bus) ports  
Ethernet/Fast Ethernet port  
IEEE 1394 port  
Optional 802.11b wireless LAN  
Human-centric design and ergonomics  
Sleek, smooth and stylish design  
Acer Finetouch keyboard  
Ergonomically-centered touchpad pointing device  
Internet scroll key  
Support pen input via stylus  
Expansion  
Type II CardBus PC Card (formerly PCMCIA) slot  
Upgradeable memory  
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16  
Indicators  
The computer has seven easy-to-read status icons below the display  
screen.  
Icon  
Function  
Description  
Num Lock  
Lights when Num Lock is activated.  
Caps Lock  
Lights when Caps Lock is activated.  
Battery Charge  
Lights when the battery is being charged.  
Media Activity  
Sleep  
Lights when the floppy drive, hard disk or  
optical drive is active.  
Lights when the computer enters Sleep mode.  
Lights when the computer is on.  
Power  
Wireless  
Communication  
Lights when the Wireless LAN capabilities are  
enabled.  
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17  
The Power and Sleep status icons are visible even when you close the  
display cover so you can see the status of the computer while the cover  
is closed.  
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18  
Using the keyboard  
The keyboard has full-sized keys and an embedded keypad, separate  
cursor keys, two Windows keys and twelve function keys.  
Special keys  
Lock keys  
The keyboard has three lock keys which you can toggle on and off.  
Lock key  
Description  
Caps Lock  
When Caps Lock is on, all alphabetic characters typed are in  
uppercase.  
Num Lock  
(Fn-F11)  
When Num Lock is on, the embedded keypad is in numeric  
mode. The keys function as a calculator (complete with the  
arithmetic operators +, -, *, and /). Use this mode when you  
need to do a lot of numeric data entry. A better solution  
would be to connect an external keypad.  
Scroll Lock  
(Fn-F12)  
When Scroll Lock is on, the screen moves one line up or down  
when you press the up or down arrow keys respectively.  
Scroll Lock does not work with some applications.  
Note: To access the Num Lock and Scroll Lock functions, hold the  
Fn key down while pressing the F11 and F12 keys respectively.  
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19  
Embedded numeric keypad  
The embedded numeric keypad functions like a desktop numeric  
keypad. It is indicated by small characters located on the upper right  
corner of the keycaps. To simplify the keyboard legend, cursor-control  
key symbols are not printed on the keys.  
Desired access  
Num lock on  
Num lock off  
Number keys on  
embedded keypad  
Type numbers in a normal  
manner.  
Cursor-control keys  
on embedded  
keypad  
Hold Shift while using  
cursor-control keys.  
Hold Fn while using  
cursor-control keys.  
Main keyboard keys  
Hold Fn while typing letters  
on embedded keypad.  
Type the letters in a  
normal manner.  
Note: If an external keyboard or keypad is connected to the  
computer, the Num Lock feature automatically shifts from the  
internal keyboard to the external keyboard or keypad.  
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1 Getting to know your TravelMate  
20  
Windows keys  
The keyboard has two keys that perform Windows-specific functions.  
Key  
Description  
Windows logo  
key  
Start button. Combinations with this key perform  
shortcut functions. Below are a few examples:  
+ Tab (Activates next taskbar button)  
+ E (Explores My Computer)  
+ F (Finds Document)  
+ M (Minimizes All)  
Shift +  
+ M (Undoes Minimize All)  
+ R (Displays the Run... dialog box)  
Application key  
Opens a context menu (same as a right-click).  
Hot keys  
The computer employs hot keys or key combinations to access most of  
the computer’s controls like screen brightness, volume output and the  
BIOS Utility.  
To activate hot keys, press and hold the Fn key before pressing the  
other key in the hot key combination.  
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21  
Hot key  
Icon  
Function  
Description  
Fn-F1  
Hot Key Help  
Displays help on hot keys.  
Fn-F2  
Fn-F3  
Setup  
Accesses the computer’s  
configuration utility.  
Power  
Switches the power  
Management  
Scheme Toggle  
management scheme used by  
the computer (function  
available if supported by  
operating system).  
See the online guide for more  
information.  
Fn-F4  
Fn-F5  
Sleep  
Puts the computer in Sleep  
mode.  
See the online guide for more  
information.  
Display Toggle  
Switches display output  
between the display screen,  
external monitor (if  
connected) and both the  
display screen and external  
monitor.  
Fn-F6  
Screen Blank  
Turns the display screen  
backlight off to save power.  
Press any key to return.  
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1 Getting to know your TravelMate  
22  
Hot key  
Icon  
Function  
Description  
Fn-F7  
Fn-F8  
Fn-  
Touchpad Toggle  
Turns the internal touchpad  
on and off.  
Speaker Toggle  
Volume up  
Turns the speakers on and off.  
Increases the speaker volume.  
Fn-↓  
Volume down  
Brightness up  
Decreases the speaker  
volume.  
Fn-→  
Increases the screen  
brightness.  
Fn-  
Brightness down  
Decreases the screen  
brightness.  
The Euro symbol  
If your keyboard layout is set to United States-International or United  
Kingdom or if you have a keyboard with a European layout, you can  
type the Euro symbol on your keyboard.  
Note for US keyboard users: The keyboard layout is set when  
you first set up Windows. For the Euro symbol to work, the  
keyboard layout has to be set to United States-International.  
To verify the keyboard type:  
1
2
3
4
Click on Start, Control Panel.  
Double-click on Regional and Language Options.  
Click on the Language tab and click on Details.  
Verify that the keyboard layout used for "En English (United  
States)" is set to United States-International.  
5
If not, select and click on ADD; then select United States-  
International and click on OK.  
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23  
6
Click on OK.  
To type the Euro symbol:  
1
2
3
Locate the Euro symbol on your keyboard.  
Open a text editor or word processor.  
Hold Alt Gr and press the Euro symbol.  
Some fonts and software do not support the Euro symbol. Please  
more information.  
Launch Keys  
Located at the top of the keyboard are four buttons. These buttons  
are called launch keys. They are designated as P1, P2, mail button and  
Web browser button.  
Note: To the left of these four launch keys is the wireless  
communication button. For more information on this feature,  
please refer to the wireless communication manual.  
Launch key  
Default application  
P1  
User-programmable  
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1 Getting to know your TravelMate  
24  
Launch key  
Default application  
P2  
User-programmable  
Mail  
Email application. The mail button LED will flash  
when the user has incoming email  
Web browser  
Internet browser application  
Email checking function  
When you first start up your system, a Mail Checking dialog box will be  
displayed. In this dialog box, you have the option to launch the  
program at startup or not, set the time for mail checking, etc. If you  
already have an email account, you can fill in the Mail Properties in the  
dialog box.  
=
The Mail Server is the server name where you get your email, for  
example: [email protected], the Mail Server is hotmail.com.  
Aside from the email checking function, there is a mail button that is  
used to launch the email application. It is located above the keyboard  
right below the LCD. The mail button LED will flash when the user has  
received an incoming email.  
You can also access the Mail Checking dialog box by clicking on Start,  
Programs, Launch Manager, then click on E-Mail checking setting.  
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25  
Touchpad  
The built-in touchpad is a PS/2-compatible pointing device that senses  
movement on its surface. This means the cursor responds as you move  
your finger on the surface of the touchpad. The central location on  
the palm rest provides optimum comfort and support.  
Note: When using an external USB or serial mouse, you can press  
Fn-F7 to disable the touchpad. .  
Touchpad basics  
The following items teach you how to use the touchpad:  
Move your finger across the touchpad to move the cursor.  
Press the left (1) and right (3) buttons located on the edge of the  
touchpad to do selection and execution functions. These two  
buttons are similar to the left and right buttons on a mouse.  
Tapping on the touchpad produces similar results.  
Use the 4-way scroll (2) button (top/bottom/left/right) to scroll a  
page up, down, left or right. This button mimics your cursor  
pressing on the vertical and horizontal scroll bars of Windows  
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1 Getting to know your TravelMate  
26  
applications.  
Right  
button  
Center  
Tap  
Function  
Left button  
buttons  
Execute  
Click twice  
quickly  
Tap twice (at the  
same speed as  
double-clicking a  
mouse button)  
Select  
Drag  
Click once  
Tap once  
Click and  
Tap twice (at the  
same speed as  
double-clicking a  
mouse button)  
then hold finger  
to the touchpad  
on the second tap  
and drag the  
hold, then  
use finger to  
drag the  
cursor on the  
touchpad  
cursor  
Access  
context  
menu  
Click  
once  
Scroll  
Click and  
hold the  
button in  
thedesired  
direction  
(up/down/  
left/right)  
Note: Keep your fingers dry and clean when using the touchpad.  
Also keep the touchpad dry and clean. The touchpad is sensitive  
to finger movements. Hence, the lighter the touch, the better the  
response. Tapping harder will not increase the touchpad’s  
responsiveness.  
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27  
Storage  
This computer supplies you the following media storage:  
High-capacity Enhanced-IDE hard disk  
High-speed USB or IEEE 1394 optical drive  
Hard disk  
The high-capacity hard disk is the answer to your storage needs.  
Optical drive  
The computer comes standard with a USB CD-ROM or an optional IEEE  
1394 DVD-ROM.  
Playing DVD movies  
To play DVD movies on your computer, follow these steps:  
1
Connect the external DVD drive, see “Connecting your optical  
drive” on page 50.  
2
Turn on the optical drive (a) and open the DVD tray by pressing the  
eject button (b). Insert a DVD movie disc; then close the DVD tray.  
Important! When you launch the DVD player for the first time,  
the program asks you to input the region code. DVD discs are  
divided into 6 regions. Once your DVD drive is set to a region  
code, it will play DVD discs of that region only. You can set the  
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1 Getting to know your TravelMate  
28  
region code a maximum of five times (including the first time),  
after which the last region code set will remain permanent.  
Recovering your hard disk does not reset the number of times the  
region code has been set. Refer to the table later in this section  
for DVD movie region code information.  
3
The DVD movie will automatically play after a few seconds.  
Region code  
Country or region  
1
2
3
4
5
6
U.S.A., Canada  
Europe, Middle East, South Africa, Japan  
Southeast Asia, Taiwan, Korea (South)  
Latin America, Australia, New Zealand  
Former U.S.S.R., parts of Africa, India  
People's Republic of China  
Note: To change the region code, place a DVD movie of a  
different region into the DVD-ROM drive. Please refer to the  
online help for more information.  
Optimizing the DVD movie playback  
Sometime the DVD movie playback is not so smooth. This is due to the  
setting in the power scheme. To optimize the playback, follow these  
steps to change the power scheme:  
1
2
3
4
Right-click on the Windows desktop and click on Properties to  
open the Display Properties dialog box.  
Click on the Screen Saver tab and then on Power... to bring up  
the Power Options Properties dialog box.  
Under the Power Schemes tab, go to the Power schemes option  
and select Always On from the list.  
Click on OK to close the Power Options Properties dialog box and  
OK again to close the Display Properties dialog box.  
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29  
Audio  
The computer comes with 16-bit high-fidelity PCI stereo audio, and  
includes a built-in sensitive microphone and stereo speaker.  
There are audio ports on the right panel of the computer. See “Right  
view” on page 6 for more information on connecting external audio  
devices.  
Adjusting the volume  
Adjusting the volume on the computer is as easy as pressing some  
buttons. See “Hot keys” on page 20 for more informations on  
adjusting the speaker volume.  
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1 Getting to know your TravelMate  
30  
Power management  
This computer has a built-in power management unit that monitors  
system activity. System activity refers to any activity involving one or  
more of the following devices: keyboard, mouse, floppy drive, hard  
disk, and video memory. If no activity is detected for a period of time  
(called an inactivity timeout), the computer stops some or all of these  
devices in order to conserve energy.  
This computer employs a power management scheme that supports  
ACPI (Advanced Configuration and Power Interface) which allows for  
maximum power conservation and maximum performance at the same  
time. Windows handles all power-saving chores for your computer.  
Refer to your online guide and Windows help for more information.  
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31  
Moving around with your TravelMate  
This section gives you tips and hints on things to consider when moving  
around or traveling with your computer.  
Disconnecting from the desktop  
Follow these steps to disconnect your computer from external  
accessories:  
1
2
3
4
5
6
7
Save your work in progress.  
Remove any media, diskette or compact disc, from the drive(s).  
Shut down the operating system.  
Turn off the computer.  
Close the display cover.  
Disconnect the cord from the AC adapter.  
Disconnect the keyboard, pointing device, printer, external  
monitor, and other external devices.  
8
Disconnect the Kensington lock if you are using one to secure the  
computer.  
Moving around  
“when you are just moving within short distances, for example, from  
your office desk to a meeting room”  
Preparing the computer  
Before moving the computer, close and latch the display cover to place  
it in Sleep mode. You can now safely take the computer anywhere you  
go within the building. To bring the computer out of Sleep mode,  
open the display; then press, slide and release the power switch.  
If you are taking the computer to a client's office or a different  
building, you may choose to shut down the computer:  
1
2
Click on Start, Shut Down....  
Select Shut down and click on OK.  
- or -  
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1 Getting to know your TravelMate  
32  
you can put the computer in Sleep mode by pressing Fn-F4. Then close  
and latch the display.  
When you are ready to use the computer again, unlatch and open the  
display; then press, slide and release the power switch.  
Note: If the sleep indicator is off, the computer has entered  
Hibernation mode and turned off. If the power indicator is off  
but the sleep indicator is on, the computer has entered Sleep  
mode. In both cases, press, slide and release the power switch to  
turn the computer back on. Note that the computer may enter  
Hibernation mode after it is in Sleep mode for a period of time.  
What to bring to short meetings  
A fully charged battery runs the computer for about 3 hours under  
most circumstances. If your meeting is shorter than that, you probably  
do not need to bring anything with you other than the computer.  
What to bring to long meetings  
If your meeting will last longer than 3 hours or if your battery is not  
fully charged, you may want to bring the AC adapter with you to plug  
in your computer in the meeting room.  
If the meeting room does not have an electrical outlet, reduce the  
drain on the battery by putting the computer in Sleep mode. Press Fn-  
F4 or close the display cover whenever you are not actively using the  
computer. To resume, open the display (if closed); then press, slide,  
and release the power switch.  
Taking the computer home  
“when you are moving from your office to your home or vice versa”  
Preparing the computer  
After disconnecting the computer from your desktop, follow these  
steps to prepare the computer for the trip home:  
Make sure that you have removed any media, diskette and  
compact disc, in the drive(s). Failure to remove the media can  
damage the drive head.  
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Pack the computer in a protective case that can prevent the  
computer from sliding around and cushion it if it should fall.  
Caution: Avoid packing items next to the top cover of the  
computer. Pressure against the top cover can damage the screen.  
What to bring with you  
Unless you already have some items at home, bring the following items  
with you:  
AC adapter and power cord  
The printed user’s manual  
Special considerations  
Follow these guidelines to protect your computer while traveling to  
and from work:  
Minimize the effect of temperature changes by keeping the  
computer with you.  
If you need to stop for an extended period of time and cannot  
bring the computer with you, leave the computer in the trunk of  
the car to avoid exposing the computer to excessive heat.  
Changes in temperature and humidity can cause condensation.  
Allow the computer to return to room temperature, and inspect  
the screen for condensation before turning on the computer. If  
the temperature change is greater than 18°F (10°C), allow the  
computer to come to room temperature slowly. If possible, leave  
the computer for 30 minutes in an environment with a  
temperature between outside and room temperature.  
Setting up a home office  
If you frequently work on your computer at home, it may be  
worthwhile to purchase a second AC adapter for use at home. With a  
second AC adapter, you can avoid transporting the extra weight to and  
from home.  
If you use your computer at home for significant periods of time, you  
might also want to add an external keyboard, monitor, or mouse.  
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1 Getting to know your TravelMate  
34  
Traveling with the computer  
“when you are moving within a larger distance, for instance, from your  
office building to a client’s office building or traveling locally”  
Preparing the computer  
Prepare the computer as if you were taking it home. Make sure that  
the battery in the computer is charged. Airport security may require  
you to turn on your computer when bringing it into the gate area.  
What to bring with you  
Bring the following items with you:  
AC adapter  
Spare, fully-charged battery pack(s)  
Additional printer driver files if you plan to use another printer  
Special considerations  
In addition to the guidelines for taking the computer home, follow  
these guidelines to protect your computer while traveling:  
Always take the computer as carry-on luggage.  
If possible, have the computer inspected by hand. Airport security  
X-ray machines are safe, but do not put the computer through a  
metal detector.  
Avoid exposing floppy disks to hand-held metal detectors.  
Traveling internationally with the computer  
“when you are moving from country to country”  
Preparing the computer  
Prepare the computer as you would normally prepare it for traveling.  
What to bring with you  
Bring the following items with you:  
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35  
AC adapter  
Power cords that are appropriate to the country to which you are  
traveling  
Spare, fully-charged battery packs  
Additional printer driver files if you plan to use another printer  
Proof of purchase, in case you need to show it to customs officials  
International Traveler’s Warranty passport  
Special considerations  
Follow the same special considerations as when traveling with the  
computer. In addition, these tips are useful when traveling  
internationally:  
When traveling in another country, check that the local AC voltage  
and the AC adapter power cord specifications are compatible. If  
not, purchase a power cord that is compatible with the local AC  
voltage. Do not use converter kits sold for appliances to power  
the computer.  
If you are using the modem, check if the modem and connector is  
compatible with the telecommunications system of the country  
you are traveling in.  
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36  
Securing your computer  
Your computer is a valuable investment that you need to take care of.  
Learn how to protect and take care of your computer.  
Security features include hardware and software locks — a security  
notch, Smart Card and passwords.  
Using a computer security lock  
A security keylock notch located on the rear panel of the computer lets  
you connect a Kensington-compatible key-based computer security  
lock.  
Wrap a computer security lock cable around an immovable object such  
as a table or locked drawer handle. Insert the lock into the notch and  
turn the key to secure the lock. Some keyless models are also available.  
Using the Smart Card  
This software includes the following components: PlatinumPAS™,  
PlatinumSecure™ and PlatinumKey™. Together, they provide you with  
multiple levels of security.  
PlatinumPAS implements the first security measure at the BIOS  
level and runs during the BIOS routine check when a computer is  
powered up or rebooting. If no Smart Card or Emergency Card is  
detected, the computer will stop booting up to prevent any illegal  
access to the system.  
PlatinumSecure enhances the secure logon procedure for Windows  
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37  
XP at the Windows operating system level. It provides user  
authentication through its encryption/decryption function using  
the Smart Card. If your Smart Card is unavailable, you can use the  
Emergency Card as a temporary replacement card.  
PlatinumKey auto-authenticate and auto cache with one-click  
logons to all password-required websites (patent pending),  
eliminates the overhead costs associated with memorizing and  
typing user IDs and passwords when surfing the Internet with  
Microsoft or Netscape web browsers.  
A card slot for your Smart Card is located on the right panel of the  
computer. This new security feature helps you boot up your computer  
with all your settings built right into your Smart Card. You don’t have  
to remember your password to access your computer.  
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38  
To remove the Smart Card press the Smart Card eject button (a) and  
remove the Smart Card (b) as shown in the illustration below.  
For more details consult your Smart Card documentation.  
Registering your Smart Card  
Important! Your Acer notebook is equipped with a Smart Card  
security feature that protects the computer from unauthorized  
access. If you enable this feature, please make sure that your  
warranty card is completed and sent back to Acer. This  
information will be used by Acer service centers to confirm  
ownership in case your Smart Card "key" is lost or damaged.  
Registering your notebook with Acer's service center is extremely  
important when replacing your lost Smart Card "key".  
If you have already bypassed the Smart Card registration, please  
reinstall the application as follows:  
1
2
Insert your System CD and reinstall from it.  
Follow the onscreen instructions.  
To enable the Smart Card security feature, please refer to your Smart  
Card user manual.  
Running PlatinumSecure  
After installation, the PlatinumSecure icon appears on the Windows  
desktop. Double-click on it or click the right mouse button, then select  
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39  
Open from the pop-up menu (or launch it from the PlatinumSecret  
program group). From the menu that appears, you can directly access  
three operations: PlatinumSecure Options, Smart Card Manager, and  
Change Password.  
PlatinumSecure Options  
Click on the PlatinumSecure Options button to open the Smart Card  
Options window. It provides great flexibility to meet the various  
privacy protection needs of many different users.  
Disable Smart Card Authentication  
When Disable PlatinumPAS is selected, the PlatinumPAS Preboot  
Authentication System will be disabled.  
When Disable PlatinumSecure is selected, the PlatinumSecure  
Windows Logon Authentication with the Smart Card will be  
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1 Getting to know your TravelMate  
40  
disabled, which means that the protection of your PC as well as  
other options under System Lock Option and Password Option  
will be disabled, too. The Smart Card password is required for this  
selection.  
System Lock Option  
When Lock system when the Smart Card is not in use  
(default) is selected, if the Smart Card is removed, the  
PlatinumSecure screensaver comes up and access to the system is  
locked. When Never lock the system after bootup is selected,  
there is no protection for the PC after boot up, and Password  
Option is disabled.  
Password Option  
When Always enter password when the Smart Card is in use  
(default) is selected, the password is required whenever you need  
to regain access to the system while the Smart Card is inserted.  
When Auto authenticate when Smart Card is in use is  
selected, no password is required. All you need to do is insert the  
Smart Card.  
Smart Card Manager  
The Multiple user support is implemented and managed in Smart Card  
Manager. Please note that five users can be registered on one PC. If  
you registered as the Primary User, ONLY you can add/remove other  
users. If you registered as a regular user, other registered users could  
add/remove you. All registered users will be able to use the View Smart  
Card users option.  
Change Password  
Click the Change Password button, fill in the three fields in the  
Change Password dialog box, and then close the dialog box by clicking  
the OK button to change the Smart Card password.  
Encrypt/Decrypt  
PlatinumSecure can also be used to encrypt/decrypt files except for  
system files or files that are already encrypted with other applications.  
Double-click on a file to automatically encrypt/decrypt it. However, if  
the file is associated with an application, it will be opened with that  
application instead of being encrypted. Note that the encryption is not  
recursive. That is, when you encrypt a folder, only the files immediately  
under that folder are encrypted, other files under subfolders are not.  
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41  
To find the Encrypt/Decrypt commands:  
Right-click on the Start menu,  
Right-click on a folder or icon on your Windows desktop, or  
In Windows Explorer, right-click on a selected folder, file, or group  
of files.  
Running PlatinumKey  
PlatinumKey provides one-click logon to all password-required  
websites. With its unique Smart Card caching technology, you can  
greatly extend the limited card memory size to unlimited use by  
storing your private data in an encrypted file either on the Smart Card,  
or on the 360 Degree Web secure website server.  
Information in PlatinumKey, like the ones in My Info and Credit Cards,  
can be transferred to other applications using the "drag-and-drop"  
method: simply point the cursor to the field containing the  
information, press and hold the left mouse button, then drag the  
cursor to the application and drop the information there.  
PlatinumKey also makes it convenient to change your password. There  
is always a PWD button available, which is equivalent to the Change  
Password button in PlatinumSecure.  
Follow these steps to use PlatinumKey:  
1
Open your browser to connect to the Internet.  
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1 Getting to know your TravelMate  
42  
2
3
4
Double-click on the PlatinumKey icon on your Windows desktop.  
Enter your Smart Card password and click OK.  
If PlatinumKey is being used for the very first time, it will ask  
"Would you like to link to 360 Degree Web secure website server  
to backup the information on your Smart Card?" The default  
answer is Yes, and it will enable you to store your information  
(excluding the Credit Cards) on the 360 Degree Web secure  
website server for backup purposes in case the card is lost/stolen. If  
you choose No, you will only be able to save My Info, Credit Cards  
and 5 Websites on your Smart Card.  
5
6
Log in to a website where you are already registered.  
PlatinumKey automatically stores your login data and asks for your  
confirmation to automatically log you in the next time you access  
the site. Click Yes and continue browsing.  
7
To close PlatinumKey when you are finished browsing, right-click  
on the PlatinumKey icon on your Windows taskbar and select  
Close PlatinumKey.  
PlatinumKey provides a list of all the logon pages that you have stored.  
To go directly to any site on the list either double-click it or select it and  
click the Go button. Also, you can click the View button to view the  
selected website information including Web Name, User Name,  
Password, and Web URL. Similarly, type the first letter(s) of a site on the  
list, and the site will be searched and selected.  
You can Edit and Delete the sites as well as other information, and  
Save or Cancel the changes you made, by selecting the button  
corresponding to each command.  
Using passwords  
Three password types protect your computer from unauthorized  
access. Setting these passwords creates several different levels of  
protection for your computer and data:  
Setup Password prevents unauthorized entry into the BIOS Utility.  
Once set, you must key-in this password to gain access to the BIOS  
Utility. See “BIOS Utility” on page 56 and your online guide for  
more details.  
Power-On Password secures your computer against unauthorized  
use. Combine the use of this password with password checkpoints  
on boot-up and resume from hibernation for maximum security.  
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43  
Hard Disk Password protects your data by preventing  
unauthorized access to your hard disk. Even if the hard disk is  
removed from the computer and moved to another computer, it  
cannot be accessed without the Hard Disk Password.  
Important! Do not forget your Setup and Hard Disk Password! If  
you forget your password, please get in touch with your dealer or  
an authorized service center.  
Entering passwords  
When a password is set, a password prompt appears in the left-hand  
corner of the display screen.  
When the Setup Password is set, the following prompt appears  
when you press F2 to enter the BIOS Utility at boot-up.  
Type the Setup Password and press Enter to access the BIOS Utility.  
When the Power-on Password is set, the following prompt appears  
at boot-up.  
Type the Power-on Password (a . symbol appears for each  
character you type) and press Enter to use the computer. If you  
enter the password incorrectly, an x symbol appears. Try again  
and press Enter.  
When the Hard Disk Password is set, the following prompt appears  
at boot-up.  
Type the Hard Disk Password (a . symbol appears for each  
character you type) and press Enter to use the computer. If you  
enter the password incorrectly, an x symbol appears. Try again  
and press Enter.  
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44  
Important! You have three chances to enter a password. If you  
successfully entered the password, you are presented with a  
correct entry symbol.  
If you fail to enter the password correctly after three tries, the  
following message or symbol appears.  
Slide and hold the power switch for four seconds to shut down the  
computer. Then turn on the computer again, and try again. If you  
fail to enter the Hard Disk Password, please contact your dealer or  
an authorized service center.  
Setting passwords  
You can set passwords using:  
Notebook Manager  
BIOS Utility  
See your online guide for more details.  
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2 Customizing your  
computer  
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After learning the basics of your TravelMate  
computer, let’s get acquainted with the  
advanced features of your computer. In this  
chapter, you will learn how to add options,  
upgrade components for better  
performance, and customize your computer.  
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47  
Expanding through options  
Your TravelMate offers you a complete mobile computing experience.  
Connectivity options  
Ports allow you to connect peripheral devices to your computer as you  
would with a desktop PC. For instructions on how to connect different  
external devices to the computer, see your online guide for more  
details.  
Fax/data modem  
Some models have a built-in V.90 56Kbps software modem.  
Warning! This modem port is not compatible with digital  
phone lines. Plugging this modem into a digital phone line  
will damage the modem.  
To use the fax/data modem port, connect a phone cable from the  
modem port to a telephone jack.  
Start your communications software program. See your  
communications manual for instructions.  
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2 Customizing your computer  
48  
Built-in network feature  
The built-in network feature allows you to connect your computer to  
an Ethernet-based (10/100 Mbps) network.  
To use the network feature, connect an Ethernet cable from the  
network jack on the rear of the computer to a network jack or hub on  
your network.  
Fast infrared  
The computer’s fast infrared (FIR) port allows you to do wireless data  
transfer with other IR-aware computers and peripherals such as  
infrared printers. The infrared port can transfer data at speeds of up  
to four megabits per second (Mbps) at a distance of up to one meter.  
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49  
To use FIR, position two IR-aware devices such that their IR ports are no  
more than one meter apart and offset no more than 15 degrees.  
When the two computers are in position, simply begin the data  
transfer as you normally would. See your file transfer software for  
details.  
Universal Serial Bus  
The Universal Serial Bus (USB) port is a high-speed serial bus which  
allows you to connect and daisy-chain USB peripherals without taking  
up precious system resources. Your computer has two ports available.  
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2 Customizing your computer  
50  
Connecting your optical drive  
Connect the AC adapter and the USB cable to the rear of the optical  
drive (a). Plug the other end of the USB cable to the computer (b).  
Connect the AC adapter to the power outlet (c).  
IEEE 1394  
The computer’s fast IEEE 1394 port allows you to connect IEEE 1394  
supported devices like a digital video camera.  
See your video or digital camera’s documentation for details.  
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51  
PC Card slots  
There is a type II CardBus PC Card slot found on the right side of the  
computer. This slot accepts credit-card-sized cards that enhance the  
usability and expandability of the computer. These cards should have a  
PC Card logo on them.  
PC Cards (formerly PCMCIA) are add-on cards for portable computers,  
giving you expansion possibilities long afforded by desktop PCs.  
Popular type II cards include flash memory, SRAM, fax/data modem,  
LAN and SCSI cards. CardBus improves on the 16-bit PC card  
technology by expanding the bandwidth to 32 bits.  
Note: Refer to your card’s manual for details on how to install  
and use the card and its functions.  
Inserting a PC Card  
Insert the card into the slot and make the proper connections (e.g.,  
network cable), if necessary. See your card manual for details.  
Ejecting a PC Card  
Before ejecting a PC Card:  
1
2
Exit the application using the card.  
Left-click on the PC Card icon on the taskbar and stop the card  
operation.  
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2 Customizing your computer  
52  
3
Press the slot eject button (a) to pop out the eject button; then  
press it again (a) to eject the card (b).  
Upgrade options  
Your computer delivers superior power and performance. However,  
some users and the applications they use may demand more. This  
computer allows you to upgrade key components when you need  
increased performance.  
Note: Contact your authorized dealer if you decide to perform a  
key component upgrade.  
Memory upgrade  
Memory is expandable to 256 MB, employing 64/128-MB and supports  
133 MHz industry standard soDIMMs (Small Outline Dual Inline  
Memory Modules). The computer supports SDRAM (Synchronous  
Dynamic Random Access Memory).  
There are two memory slots on your computer, one of which is  
occupied by standard memory. You can upgrade memory by installing  
a memory module into the available slot, or replacing the standard  
memory with a higher-capacity memory module.  
Installing memory  
Follow these steps to install memory:  
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53  
Turn off the computer, unplug the AC adapter (if connected) and  
remove the battery pack. Then turn the computer over to access  
its base.  
1
2
Remove the screw (a) from the memory cover; then lift up and  
remove the memory cover (b).  
3
Insert the memory module diagonally into the slot (a), then gently  
press it down (b) until it clicks into place.  
4
Replace the memory cover and secure it with the screw.  
The computer automatically detects and reconfigures the total  
memory size.  
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2 Customizing your computer  
54  
Notebook Manager  
The computer has a built-in system setup program called Notebook  
Manager. The Windows-based Notebook Manager allows you to set  
passwords, the startup sequence of the drives, and power  
management settings. It also shows current hardware configurations.  
To start the Notebook Manager, press Fn-F2 or follow these steps:  
1
2
Click on Start, Programs, then Notebook Manager.  
Select the Notebook Manager application to run the program.  
See your online guide for more information.  
Launch Manager  
Launch Manager allows you to set the four launch keys located above  
the keyboard. See “Launch Keys” on page 23 for the location of the  
launch key.  
You can access the Launch Manager by clicking on Start, Programs,  
and then Launch Manager to start the application.  
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55  
Launch Manager and 802.11b Wireless LAN  
By default, the 802.11b wireless LAN is set to “Always On”. You can  
manually switch off the 802.11b wireless LAN by pressing the  
button. Manually turning off 802.11b wireless LAN does not change  
this default setting which is re-enabled when you restart your  
computer. You have to use the Launch Manager to set it to “Always  
Off”, so that when you turn on your computer, 802.11b wireless LAN  
will be off.  
Only the administrator can change the setting in the Launch Manager.  
For all other users, press the  
dialog box to display.  
button, then wait for the following  
Read this note and click on OK.  
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2 Customizing your computer  
56  
Read the instructions on how to turn off 802.11b wireless LAN and click  
on OK.  
BIOS Utility  
The BIOS Utility is a hardware configuration program built into your  
computer’s BIOS (basic input/output system).  
Your computer is already properly configured and optimized, and you  
do not need to run this utility. However, if you encounter  
configuration problems, you may need to run it.  
To activate the BIOS Utility, press F2 during the POST (power-on self-  
test) while the TravelMate logo is being displayed. See your online  
guide for more information.  
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3 Troubleshooting your  
computer  
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This chapter instructs you on how to deal  
with common system problems. Read it  
before calling a technician if a problem  
occurs. Solutions to more serious problems  
require opening up the computer. Do not  
attempt to open the computer by yourself.  
Contact your dealer or an authorized  
service center for assistance.  
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59  
Frequently-asked questions  
The following is a list of possible situations that may arise during the  
use of your computer. Easy answers and solutions are provided for  
each one.  
I pressed the power switch and opened the display, but the computer  
does not start or boot-up.  
Look at the Power indicator (refer to “Indicators” on page 16):  
If it is not lit, no power is being applied to the computer. Check  
the following:  
If you are running on battery power, it may be low and unable  
to power the computer. Connect the AC adapter to recharge  
the battery pack.  
Make sure that the AC adapter is plugged in properly to the  
computer and to the power outlet.  
If it is lit, check the following:  
Is a non-bootable (non-system) diskette in the floppy drive?  
Remove or replace it with a system diskette and press Ctrl-Alt-  
Del to restart the system.  
The operating system files may be damaged or missing. Insert the  
startup disk you created during Windows setup into the floppy  
drive and press Ctrl-Alt-Del to restart the system. This will  
diagnose your system and make necessary fixes.  
Nothing appears on the screen.  
The computer’s power management system automatically blanks the  
screen to save power. Press any key to turn the display back on.  
If pressing a key does not turn the display back on, three things might  
be the cause:  
The brightness level might be too low. Press Fn-(increase) and  
Fn-(decrease) to adjust the brightness level.  
The display device might be set to an external monitor. Press the  
display toggle hot key Fn-F5 to toggle the display back to the  
computer.  
If the Sleep indicator is lit, the computer is in Sleep mode. Press,  
slide, and release the power switch to resume.  
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3 Troubleshooting your computer  
60  
Image is not full-screen.  
Make sure that the resolution is set to 1024x768 which the system  
supports natively. Right-click on your Windows desktop and select  
Properties to bring up the Display Properties dialog box. Then click  
on the Settings tab to make sure the resolution is set to the  
appropriate resolution. Resolutions lower than the specified  
resolution are not full-screen on the computer or on an external  
monitor.  
No audio is heard from the computer.  
Check the following:  
The volume may be muted. In Windows, look at the volume  
control (speaker) icon on the taskbar. If it is crossed-out, click on  
the icon and deselect the Mute option.  
The speakers may be turned off. Press Fn-F8 to turn the speakers  
on (this hot key also turns the speakers off).  
The volume level may be too low. In Windows, look at the volume  
control icon on the taskbar. You can also use the volume control  
buttons to adjust the volume. See “Hot keys” on page 20.  
If headphones, earphones or external speakers are connected to  
the line-out port on the computer’s right panel, the internal  
speakers automatically turn off.  
The keyboard does not respond.  
Try attaching an external keyboard to the USB connector on the  
computer’s rear. If it works, contact your dealer or an authorized  
service center as the internal keyboard cable may be loose.  
The infrared port does not work.  
Check the following:  
Make sure that the infrared ports of the two devices are facing  
each other (+/- 15 degrees) a maximum of 1 meter apart.  
Make sure that there is a clear path between the two infrared  
ports. Nothing should be blocking the ports.  
Make sure that you have the appropriate software running on  
both devices (for file transfers) or that you have the appropriate  
drivers (for printing to an infrared printer).  
During the POST, press F2 to access the BIOS Utility and verify that  
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61  
the infrared port is enabled.  
Make sure that both devices are IrDA-compliant.  
I want to set up my location to use the internal modem.  
To properly use your communications software (e.g., HyperTerminal),  
you need to set up your location:  
1
2
3
Click on Start, Settings, Control Panel.  
Double-click on Modems.  
Click on Dialing Properties and begin setting up your location.  
Refer to the Windows manual.  
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3 Troubleshooting your computer  
62  
Troubleshooting tips  
This notebook computer incorporates an advanced design that delivers  
onscreen error message reports to help you solve problems.  
If the system reports an error message or an error symptom occurs,  
see “Error messages” on page 63.  
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63  
Error messages  
If you receive an error message, note the message and take the  
corrective action. The following table lists the error messages in  
alphabetical order together with the recommended course of action.  
Error Messages  
Corrective Action  
CMOS Battery Bad  
Contact your dealer or an authorized service  
center.  
CMOS Checksum Error  
Disk Boot Failure  
Contact your dealer or an authorized service  
center.  
Insert a system (bootable) diskette into the floppy  
drive (A:), then press Enter to reboot.  
Diskette Drive  
Controller Error or No  
Controller Present  
Contact your dealer or an authorized service  
center.  
Diskette Drive Error  
Contact your dealer or an authorized service  
center.  
Diskette Drive Type  
Mismatch  
Press F2 (during POST) to enter the BIOS Utility;  
then press Esc to exit and reconfigure the  
computer.  
Equipment  
Configuration Error  
Press F2 (during POST) to enter the BIOS Utility;  
then press Esc to exit and reconfigure the  
computer.  
Hard Disk 0 Error  
Contact your dealer or an authorized service  
center.  
Hard Disk 0 Extended  
Type Error  
Contact your dealer or an authorized service  
center.  
I/O Parity Error  
Contact your dealer or an authorized service  
center.  
Insert system diskette  
and press <Enter> key  
to reboot  
Insert a system (bootable) diskette into the floppy  
drive (A:), then press Enter to reboot.  
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3 Troubleshooting your computer  
64  
Error Messages  
Corrective Action  
Keyboard Error or No  
Keyboard Connected  
Contact your dealer or an authorized service  
center.  
Keyboard Interface  
Error  
Contact your dealer or an authorized service  
center.  
Memory Size Mismatch  
Press F2 (during POST) to enter the BIOS Utility;  
then press Esc to exit and reconfigure the  
computer.  
Missing operating  
system  
Press F2 (during POST) to enter the BIOS Utility;  
then press Esc to exit and reconfigure the  
computer.  
Non-system disk or disk  
error. Replace and  
strike any key when  
ready.  
Insert a system (bootable) diskette into the floppy  
drive (A:), then press Enter to reboot.  
Pointing Device Error  
Contact your dealer or an authorized service  
center.  
Pointing Device  
Interface Error  
Contact your dealer or an authorized service  
center.  
Protected Mode Test  
Fail  
Contact your dealer or an authorized service  
center.  
RAM BIOS Bad  
Contact your dealer or an authorized service  
center.  
RAM Parity Error  
Real-Time Clock Error  
Contact your dealer or an authorized service  
center.  
Press F2 (during POST) to enter the BIOS Utility;  
then press Esc to exit and reconfigure the  
computer.  
Video RAM BIOS Bad  
Contact your dealer or an authorized service  
center.  
If you still encounter problems after going through the corrective  
measures, please contact your dealer or an authorized service center  
for assistance. Some problems may be solved using the BIOS Utility.  
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65  
Requesting service  
International Travelers Warranty (ITW)  
Your computer is backed by an International Traveler’s Warranty (ITW)  
that gives you security and peace of mind when traveling. Our  
worldwide network of service centers are there to give you a helping  
hand.  
An ITW passport comes with your computer. This passport contains all  
you need to know about the ITW program. A list of available,  
authorized service centers are in this handy booklet. Read this  
passport thoroughly.  
Always have your ITW passport on hand, especially when you travel to  
receive the benefits from our support centers. Place your proof-of-  
purchase in the flap located inside the front cover of the ITW passport.  
If the country you are traveling in does not have an Acer-authorized  
ITW service site, you can still get in contact with our offices worldwide.  
There are three ways to access Acer for technical support and  
information:  
Telephone support in the United States and Canada, call 1-800-  
816-2237  
Technical support numbers in various countries  
You can view a list of technical support numbers by following these  
steps:  
1
2
3
Click on Start, Settings, Control Panel.  
Double-click on System.  
Click on the Support Information button.  
Before you call  
Please have the following information available when you call Acer for  
online service, and please be at your computer when you call. With  
your support, we can reduce the amount of time a call takes and help  
solve your problems efficiently.  
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3 Troubleshooting your computer  
66  
If there are error messages or beeps reported by your computer, write  
them down as they appear on the screen (or the number and sequence  
in the case of beeps).  
If you haven’t registered your notebook computer, you will be required  
to register during your first call to Acer.  
You are required to provide the following information:  
Name:________________________________________  
Address:______________________________________  
______________________________________________  
Telephone number:____________________________  
Machine and model type:_______________________  
Serial number:_________________________________  
Date of purchase:______________________________  
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Appendix A  
Specifications  
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This appendix lists the general  
specifications of your computer.  
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69  
Microprocessor  
Mobile Intel® Pentium® III Processor-M with 512 KB level 2 cache  
featuring the new Enhanced Intel® SpeedStep™ technology  
Memory  
Main memory expandable to 256 MB support 64-bit memory bus  
Dual 144-pin soDIMM socket supporting PC-133 SDRAM  
(Synchronous Dynamic Random Access Memory)  
512 KB Flash ROM BIOS  
Data storage  
One external USB CD-ROM drive  
One high-capacity, Enhanced-IDE hard disk  
Display and video  
10.4"Thin-Film Transistor (TFT) touchscreen liquid-crystal display  
(LCD) displaying 24-bit true-color at 1024x768 eXtended Graphics  
Array (XGA) resolution  
8 MB Video DRAM  
3D capabilities  
Simultaneous LCD and CRT display support  
Dual display capability  
Tablet mode for LCD panel (Rotatable display)  
Audio  
16-bit AC’ 97 PCI stereo audio with built-in wavetable synthesizer  
Built-in speaker and microphone  
Sound Blaster Pro and Windows Sound System-compatible  
Separate audio ports for headphone-out and line-in devices  
Keyboard and pointing device  
Acer Finetouch keyboard  
Ergonomically-centered touchpad pointing device with scroll  
function  
Electromagnetic stylus for pen-based input  
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Appendix A Specifications  
70  
I/O ports  
Built-in:  
One type II/I CardBus PC slot  
One Smart Card interface socket  
One RJ-11 phone jack  
One line-in jack  
One RJ-45 LAN jack  
One DC-in jack (AC adapter)  
One external monitor port  
One speaker/headphone-out jack  
One FIR wireless communications port (IrDA-compliant)  
Two USB ports  
One IEEE 1394 port  
Weight and dimensions  
3.2 lbs (1.40 kg)  
251 (W) x 208 (D) x 25.4/29.4 (H)mm  
Environment  
Temperature  
Operating: 10°C ~ 35°C  
Non-operating: -20°C ~ 60°C  
Humidity (non-condensing)  
Operating: 20% ~ 80% RH  
Non-operating: 20% ~ 80% RH  
System  
Microsoft Windows XP  
ACPI support  
DMI 2.0-compliant  
LDCM 6.0 support  
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71  
Power  
Battery pack  
24 WattHour Li-Ion main battery pack  
Smart battery management technology  
1.5-hour rapid charge/2.5-hour charge-in-use  
AC adapter  
60-Watt  
Auto sensing 100~240Vac, 50~60Hz  
Options  
64-/128-MB memory upgrade module  
Higher-capacity hard disk drive  
InviLink access point  
IEEE 1394 DVD module  
Additional AC adapter  
Additional Li-Ion battery pack  
USB floppy disk drive  
Infrared (IR) remote control  
External battery charger  
802.11b wireless LAN (2.4 GHz ISM band with antenna)  
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Appendix A Specifications  
72  
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Appendix B  
Notices  
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This appendix lists the general  
notices of your computer.  
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75  
FCC notice  
This device has been tested and found to comply with the limits for a Class B  
digital device pursuant to Part 15 of the FCC Rules. These limits are designed to  
provide reasonable protection against harmful interference in a residential  
installation. This device generates, uses, and can radiate radio frequency  
energy and, if not installed and used in accordance with the instructions, may  
cause harmful interference to radio communications.  
However, there is no guarantee that interference will not occur in a particular  
installation. If this device does cause harmful interference to radio or television  
reception, which can be determined by turning the device off and on, the user  
is encouraged to try to correct the interference by one or more of the following  
measures:  
Reorient or relocate the receiving antenna  
Increase the separation between the device and receiver  
Connect the device into an outlet on a circuit different from that to which  
the receiver is connected  
Consult the dealer or an experienced radio/television technician for help  
Notice: Shielded cables  
All connections to other computing devices must be made using shielded cables  
to maintain compliance with FCC regulations.  
Notice: Peripheral devices  
Only peripherals (input/output devices, terminals, printers, etc.) certified to  
comply with the Class B limits may be attached to this equipment. Operation  
with non-certified peripherals is likely to result in interference to radio and TV  
reception.  
Caution  
Changes or modifications not expressly approved by the manufacturer could  
void the user’s authority, which is granted by the Federal Communications  
Commission, to operate this computer.  
Use conditions  
This part complies with Part 15 of the FCC Rules. Operation is subject to the  
following two conditions: (1) this device may not cause harmful interference,  
and (2) this device must accept any interference received, including interference  
that may cause undesired operation.  
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Appendix B Notices  
76  
Notice: Canadian users  
This Class B digital apparatus meets all requirements of the Canadian  
Interference-Causing Equipment Regulations.  
Remarque à l’intention des utilisateurs canadiens  
Cet appareil numérique de la classe B respected toutes les exigences du  
Règlement sur le matériel brouilleur du Canada.  
Modem notices  
FCC  
This equipment complies with Part 68 of the FCC rules. Located on the bottom  
side of the modem is a label that contains, among other information, the FCC  
Registration Number and Ringer Equivalence Number (REN) for this equipment.  
Upon request, you must provide this information to your telephone company.  
If your telephone equipment causes harm to the telephone network, the  
telephone company may discontinue your service temporarily. If possible, they  
will notify you in advance. But, if advance notice is not practical, you will be  
notified as soon as possible. You will also be informed of your right to file a  
complaint with the FCC.  
Your telephone company may make changes in its facilities, equipment,  
operations, or procedures that could affect the proper functioning of your  
equipment. If they do, you will be notified in advance to give you an  
opportunity to maintain uninterrupted telephone service.  
If this equipment should fail to operate properly, disconnect the equipment  
from the phone line to determine if it is causing the problem. If the problem is  
with the equipment, discontinue use and contact your dealer or vendor.  
CTR 21  
This equipment has been approved [Council Decision 98/482/EC - “CTR 21”] for  
pan-European single terminal connection to the Public Switched Telephone  
Network (PSTN). However, due to differences between the individual PSTNs  
provided in different countries, the approval does not, of itself, give an  
unconditional assurance of successful operation on every PSTN termination  
point. In the event of problems, you should contact your equipment supplier in  
the first instance.  
Important safety instructions  
Read these instructions carefully. Save these instructions for future reference.  
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77  
1
2
Follow all warnings and instructions marked on the product.  
Unplug this product from the wall outlet before cleaning. Do not use  
liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.  
3
4
Do not use this product near water.  
Do not place this product on an unstable cart, stand, or table. The product  
may fall, causing serious damage to the product.  
5
Slots and openings in the cabinet and the back or bottom are provided for  
ventilation; to ensure reliable operation of the product and to protect it  
from overheating, these openings must not be blocked or covered. The  
openings should never be blocked by placing the product on a bed, sofa,  
rug, or other similar surface. This product should never be placed near or  
over a radiator or heat register, or in a built-in installation unless proper  
ventilation is provided.  
6
This product should be operated from the type of power indicated on the  
marking label. If you are not sure of the type of power available, consult  
your dealer or local power company.  
7
8
Do not allow anything to rest on the power cord. Do not locate this  
product where persons will walk on the cord.  
If an extension cord is used with this product, make sure that the total  
ampere rating of the equipment plugged into the extension cord does not  
exceed the extension cord ampere rating. Also, make sure that the total  
rating of all products plugged into the wall outlet does not exceed the fuse  
rating.  
9
Never push objects of any kind into this product through cabinet slots as  
they may touch dangerous voltage points or short out parts that could  
result in a fire or electric shock. Never spill liquid of any kind on the  
product.  
10 Do not attempt to service this product yourself, as opening or removing  
covers may expose you to dangerous voltage points or other risks. Refer all  
servicing to qualified service personnel.  
11 Unplug this product from the wall outlet and refer servicing to qualified  
service personnel under the following conditions:  
a
b
c
When the power cord or plug is damaged or frayed  
If liquid has been spilled into the product  
If the product has been exposed to rain or water  
d
If the product does not operate normally when the operating  
instructions are followed. Adjust only those controls that are covered  
by the operating instructions since improper adjustment of other  
controls may result in damage and will often require extensive work  
by a qualified technician to restore the product to normal condition.  
e
If the product has been dropped or the cabinet has been damaged  
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Appendix B Notices  
78  
f
If the product exhibits a distinct change in performance, indicating a  
need for service.  
12 Replace the battery with the same type as the product's battery we  
recommend. Use of another battery may present a risk of fire or explosion.  
13 Warning! Batteries may explode if not handled properly. Do not  
disassemble or dispose of them in fire. Keep them away from children and  
dispose of used batteries promptly.  
14 Use only the proper type of power supply cord set (provided in your  
accessories box) for this unit. It should be a detachable type: UL listed/CSA  
certified, type SPT-2, rated 7A 125V minimum, VDE approved or its  
equivalent. Maximum length is 15 feet (4.6 meters).  
Laser compliance statement  
The CD or DVD drive used with this computer is a laser product. The CD or DVD  
drive’s classification label (shown below) is located on the drive.  
CLASS 1 LASER PRODUCT  
CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO  
BEAM.  
APPAREIL A LASER DE CLASSE 1 PRODUIT  
LASERATTENTION: RADIATION DU FAISCEAU LASER INVISIBLE EN CAS  
D’OUVERTURE. EVITTER TOUTE EXPOSITION AUX RAYONS.  
LUOKAN 1 LASERLAITE LASER KLASSE 1  
VORSICHT: UNSICHTBARE LASERSTRAHLUNG, WENN ABDECKUNG GEÖFFNET  
NICHT DEM STRAHLL AUSSETZEN  
PRODUCTO LÁSER DE LA CLASE I  
ADVERTENCIA: RADIACIÓN LÁSER INVISIBLE AL SER ABIERTO. EVITE  
EXPONERSE A LOS RAYOS.  
ADVARSEL: LASERSTRÅLING VEDÅBNING SE IKKE IND I STRÅLEN.  
VARO! LAVATTAESSA OLET ALTTINA LASERSÅTEILYLLE.  
VARNING: LASERSTRÅLNING NÅR DENNA DEL ÅR ÖPPNAD ÅLÅ TUIJOTA  
SÅTEESEENSTIRRA EJ IN I STRÅLEN  
VARNING: LASERSTRÅLNING NAR DENNA DEL ÅR ÖPPNADSTIRRA EJ IN I  
STRÅLEN  
ADVARSEL: LASERSTRÅLING NAR DEKSEL ÅPNESSTIRR IKKE INN I STRÅLEN  
Lithium battery statement  
CAUTION  
Danger of explosion if battery is incorrectly replaced. Replace only with the  
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79  
same or equivalent type recommended by the manufacturer. Dispose of used  
batteries according to local regulations. Recycle if at all possible.  
ADVARSEL!  
Lithiumbatteri - Eksplosionsfare ved fejlagtig håndtering. Udskiftning må kun  
ske med batteri af samme fabrikat og type. Léver det brugte batteri tilbage til  
leverandøren.  
ADVARSEL  
Eksplosjonsfare ved feilaktig skifte av batteri. Benytt samme batteritype eller  
en tilsvarende type anbefalt av apparatfabrikanten. Brukte batterier kasseres i  
henhold til fabrikantens instruksjoner.  
VARNING  
Explosionsfara vid felaktigt batteribyte. Anvãnd samma batterityp eller en  
ekvivalent typ som rekommenderas av apparattillverkaren. Kassera anvãnt  
batteri enligt fabrikantens instruktion.  
VAROITUS  
Päristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo  
ainoastaan laitevalmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo  
valmistajan ohjeiden mukaisesti.  
VORSICHT!  
Explosionsgefahr bei unsachgemäßen Austausch der Batterie Ersatz nur durch  
denselben oder einem vom Hersteller empfohlenem ähnlichen Typ. Entsorgung  
gebrauchter Batterien nach Angaben des Herstellers.  
Year 2000 compliance statement  
The TravelMate 100 series notebook computer carries the "Hardware  
NSTL Tested Year 2000 Compliant" logo, which certifies that this model  
has been tested by NSTL using the YMark2000 test, and has been  
found to meet NSTL's standards for Year 2000 hardware compliance.  
For more details, check the Acer Year 2000 Resource Center Web site (http://  
global.acer.com/service/pcy2000.html)  
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Appendix B Notices  
80  
Macrovision copyright protection notice  
This product incorporates copyright protection technology that is  
protected by method claims of certain U.S. patents and other  
intellectual property rights owned by Macrovision Corporation and  
other rights owners. Use of this copyright protection technology must  
be authorized by Macrovision Corporation, and is intended for home  
and other limited viewing uses only unless otherwise authorized by  
Macrovision Corporation. Reverse engineering or disassembly is  
prohibited.  
Apparatus Claims of U.S. Patent Nos. 4,631,603, 4,577,216, 4,819,098,  
and 4,907,093 licensed for limited viewing uses only.  
A-Tick notice  
For safety reasons, only connect headsets with a telecommunications  
compliance label. This includes customer equipment previously  
labelled permitted or certified.  
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connections  
network 48  
contrast  
Index  
AC adapter  
caring for vii  
audio 29  
A
display  
hotkeys 21  
troubleshooting 59, 60  
DVD 27  
adjusting the volume 29  
troubleshooting 60  
B
battery pack  
caring for vii  
BIOS utility 56  
brightness  
hotkeys 22  
E
email checking function 24  
error messages 63  
Euro 22  
FAQ 59  
C
caps lock 18  
on indicator 16  
care  
AC adapter vii  
battery pack vii  
computer vii  
cleaning  
computer viii  
computer  
caring for vii  
cleaning viii  
disconnecting 31  
features 3, 14  
indicators 16  
keyboards 18  
moving around 31  
on indicator 16  
embedded numeric keypad 19  
hotkeys 20  
lock keys 18  
troubleshooting 60  
Windows keys 20  
performance 14  
security 36  
setting up a home office 33  
taking home 32  
traveling internationally 34  
traveling on local trips 34  
troubleshooting 58  
turning off vi  
L
LEDs 16  
Wireless Communication indica-  
tor 16  
M
media access  
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82  
on indicator 16  
memory  
installing 52– 53  
upgrading 52  
messages  
lithium battery 78  
error 63  
modem 47  
passwords 42  
when to call viii  
SmartCard 36  
N
network 48  
Notebook Manager 54  
hotkey 21  
notice  
DVD copyright protection 80  
num lock 18  
PlatinumPAS 36  
on indicator 16  
numeric keypad  
embedded 19  
num lock 19  
speakers  
hotkey 22  
troubleshooting 60  
specifications 68  
Standby mode  
hotkey 21  
status indicator 16  
status indicators 16  
storage 27  
O
online services 65  
options  
memory upgrade 52  
hard disk 27  
support  
P
password 42  
types 42  
information 65  
PC Card 51  
ejecting 51  
inserting 51  
ports 47  
problems  
touchpad 25  
hotkey 22  
using 25– 26  
local trips 34  
troubleshooting 58  
display 59, 60  
infrared 60  
keyboard 60  
startup 59  
troubleshooting 58  
U
universal serial bus (USB) 49  
Q
questions  
V
view  
setting location for modem use  
61  
front  
left  
5
5
S
safety  
rear  
right  
7
6
CD-ROM 78  
volume  
Download from Www.Somanuals.com. All Manuals Search And Download.  
83  
adjusting 29  
International Traveler’s Warran-  
ty 65  
W
warranty  
Windows keys 20  
Download from Www.Somanuals.com. All Manuals Search And Download.  
84  
Download from Www.Somanuals.com. All Manuals Search And Download.  

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