Aastra Telecom Telephone 57i CT IP Phone User Manual

57i CT IP Phone

User Guide

Release 2.0

41-001202-00

Rev 01

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Software License Agreement

Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a

personal, worldwide, non-transferable, non-sublicenseable and non-exclu-

sive, restricted use license to use Software in object form solely with the

Equipment for which the Software was intended. This Product may inte-

grate programs, licensed to Aastra by third party Suppliers, for distribution

under the terms of this agreement. These programs are confidential and

proprietary, and are protected as such by copyright law as unpublished

works and by international treaties to the fullest extent under the applica-

ble law of the jurisdiction of the Customer. In addition, these confidential

and proprietary programs are works conforming to the requirements of

Section 401 of title 17 of the United States Code. Customer shall not dis-

close to any third party such confidential and proprietary programs and

information and shall not export licensed Software to any country except in

accordance with United States Export laws and restrictions.

Customer agrees to not reverse engineer, decompile, disassemble or dis-

play Software furnished in object code form. Customer shall not modify,

copy, reproduce, distribute, transcribe, translate or reduce to electronic

medium or machine readable form or language, derive source code with-

out the express written consent of the Seller and its Suppliers, or dissemi-

nate or otherwise disclose the Software to third parties. All Software

furnished hereunder (whether or not part of firmware), including all copies

thereof, are and shall remain the property of Seller and its Suppliers and

are subject to the terms and conditions of this agreement. All rights

reserved.

Customer's use of this software shall be deemed to reflect Customer's

agreement to abide by the terms and conditions contained herein. Removal

or modification of trademarks, copyright notices, logos, etc., or the use of

Software on any Equipment other than that for which it is intended, or any

other material breach of this Agreement, shall automatically terminate this

license. If this Agreement is terminated for breach, Customer shall imme-

diately discontinue use and destroy or return to Seller all licensed software

and other confidential or proprietary information of Seller. In no event

shall Seller or its suppliers or licensors be liable for any damages whatso-

ever (including without limitation, damages for loss of business profits,

business interruption, loss of business information, other pecuniary loss, or

consequential damages) arising out of the use of or inability to use the soft-

ware, even if Seller has been advised of the possibility of such damages.

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Table of Contents

Software License Agreement.....................................................................iii

About this Guide..........................................................................................1

Documentation.............................................................................................1

Introduction..................................................................................................2

Phone Features ...................................................................... 2

Requirements......................................................................... 2

Installation and Setup............................................................ 3

Getting Started.............................................................................................4

Plugging in and Starting the Phone ....................................... 4

Network Connected/Network Disconnected......................... 8

Idle Screen ............................................................................. 9

Phone Options via the IP Phone U I ...................................... 13

References ........................................................................... 14

Phone Options via the Aastra Web UI.................................. 15

User Password...........................................................................................19

Using Your 57i CT Base Unit Phone.........................................................20

57i CT Base Unit Key Descriptions ..........................................................20

Multiple Line and Call Appearance s .................................... 23

Softkeys......................................................................................................24

Softkey Functions ................................................................ 25

State-Based Softkeys (Bottom Keys only) .......................... 26

Softkeys as Line/Call Appearances ..................................... 28

Softkeys as Speeddials ........................................................ 31

Softkeys as "Do not Disturb" ............................................... 35

Softkeys as Busy Lamp Field (BLF) ..................................... 36

Softkeys as BLF List ............................................................ 38

Softkeys for Accessing XML Service s ................................. 40

Softkeys as Flash Key.......................................................... 44

Softkeys as Sprecode .......................................................... 45

Static and Softkey Settings for Park/Picku p ....................... 47

Softkeys as Last Call Return (lcr) (Sylantro Servers only).. 52

Softkeys as Services............................................................ 54

For more information about Services you can access on your

phone, contact your system administrator ....................... 54

Softkeys as Directory........................................................... 56

Softkeys as Callers List ....................................................... 58

Softkeys as an Intercom Key............................................... 60

Softkeys as an Empty Key ................................................... 62

Deleting a Softkey ............................................................... 63

Restarting your phone...............................................................................64

Making Calls...............................................................................................65

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Table of Contents

Dialing a Number.................................................................. 65

Pre-dialing a Number............................................................ 65

Using Handsfree Speakerphone............................................................66

Using a Headset......................................................................................66

Intercom............................................................................... 68

Redial.................................................................................... 70

Mute...................................................................................... 71

Receiving Calls ..........................................................................................72

Answering an Incoming Call ................................................ 72

Sending an Incoming Call to Voicemail............................... 72

Handling Calls............................................................................................73

Placing a Call on Hold.......................................................... 73

Transferring Calls................................................................. 75

Conferencing Calls............................................................... 76

Picking up Calls.................................................................... 79

Ending Calls.......................................................................... 79

Managing Calls ..........................................................................................80

Directory List........................................................................ 80

Callers List ........................................................................... 87

Call Forwarding.................................................................... 92

Missed Calls Indicator ......................................................... 95

Voicemail.............................................................................. 96

Using Your 57i CT Cordless Handset.......................................................97

57i CT Handset Key Panel ................................................... 97

57i CT Handset Key Description.......................................... 98

Accessing Options ............................................................... 99

Intercom............................................................................. 100

Language............................................................................ 100

Ring Tone ........................................................................... 100

Custom name ..................................................................... 101

Call timer............................................................................ 101

Vibrate................................................................................ 101

Handset Pairing.................................................................. 101

Key Lock On or Off............................................................. 102

Backlight ............................................................................ 102

Silent Alert ......................................................................... 102

Finding the Phones’s IP Address using the Handset......... 102

Feature Keys on the Handset ............................................ 103

Idle Mode............................................................................ 105

Handset Icons and Status Messages ................................ 105

Handset Keys..................................................................... 106

Multifunction Handset LED Indicator ................................ 107

Battery Charging................................................................ 107

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Table of Contents

Volume Control................................................................... 108

Directory – 57i CT Cordless Handse t ................................. 108

Callers List – 57i CT Cordless Handset ............................. 111

Making Calls from 57i CT Cordless Handset.........................................1 13

Pre-dialling a Number......................................................... 113

Using a Headset................................................................. 113

Receiving Calls................................................................... 113

Call Privacy ........................................................................ 113

Ending Calls........................................................................ 114

Pairing and Unpairing Cordless Handset to Bas e ................................1 15

Pairing Handset.................................................................. 115

Unpairing Handset ............................................................. 117

Additional Features .................................................................................120

Star Codes.......................................................................... 120

Suppressing DTMF Playback ............................................. 120

Display DTMF Digits ........................................................... 121

Stuttered Dial Tone............................................................ 122

Play Call Waiting Tone ....................................................... 123

Incoming Intercom Calls and Auto-Answer....................... 124

Using Redial Key for “Last Number Redial” ...................... 125

Ring Tones and Tone Sets ................................................. 126

Time and Date .................................................................... 130

Locking and Unlocking the Phon e ..................................... 134

Resetting a User Password................................................ 136

Defining an Emergency Dial Plan....................................... 137

Language..................................................................................................139

Specifying the Language to Use........................................ 139

Model 536 and 560 Expansion Modules ................................................141

Troubleshooting Solutions .....................................................................143

Limited Warranty......................................................................................147

Appendix A - Time Zone Codes..............................................................A-1

vii

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About this Guide

This guide explains how to use the basic features of your new 57i CT

phone. Not all features listed are available by default. Contact your system

or network administrator to find out which features and services are

available to you on your system.

Your system administrator has the ability to customize some features on

this phone. For information on more advanced settings and

configurations, administrators should refer to the Aastra SIP 53i, 55i,

57i, and 57i CT IP Phone Administration Guide.

Documentation

• Aastra 57i CT IP Phone Installation Guide – Installation and set-up

instructions, general features and functions, and basic options list cus-

tomization. This Installation Guide is included with the telephone.

• Aastra 57i CT IP Phone User Guide – Describes the most commonly

used features and functions for an end user.

• Aastra 53i, 55i, 57i, and 57i CT IP Phone Administration Guide –

Describes how to set the 57i phone up on the network and contains

advanced configuration instructions for the 57i. This guide has instruc-

tions that are at a user level.

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Introduction

This 57iCT IP telephone has all the features of a regular business phone,

allowing you to make and receive calls, transfer, conference and more. The

57i CT IP telephone provides communications over an IP Network using

the SIP IP telephony protocol.

Phone Features

• 11 line graphical LCD screen (144 x 128 pixels) with white backlight

• 12 multi-functional softkeys

—

6 Top Keys:

Programmable static softkeys

(up to 10 programmable functions)

6 Bottom Keys: Programmable state-based softkeys

(up to 20 programmable functions)

• 4 call appearance lines with LEDs

• Supports up to 9 call lines

• Full-duplex speakerphone for handsfree calls

• Headset support (modular connector)

• Built-in-two-port, 10/100 Ethernet switch - lets you share a connection

with your computer.

• Inline power support (based on 802.3af standard) which eliminates

power adapters.

• AC power adapter (included)

• Enhanced busy lamp fields*

• Set paging*

Cordless Handset Features

• 5 line backlit display screen

• 2 multi-functional softkeys

• Programmable function key supports up to 14 functions

• Vibration Alerter

• Headset Jack

• Desk charging stand

* Availability of feature dependant on your phone system or service provider.

Requirements

The 57i CT IP Phone requires the following environment:

• SIP-based IP PBX system or network installed and running with a SIP

account created for the 57i phone.

• Access to a Trivial File Transfer Protocol (TFTP), File Transfer Protocol

(FTP), Hypertext Transfer Protocol (HTTP) server, or Hyper Text Trans-

fer Protocol over Secure Sockets Layer (SSL) (HTTPS).

• 802.3af Ethernet/Fast Ethernet LAN

• Category 5/5e straight through cabling

• Power over Ethernet (PoE) inline power injector (optional accessory -

necessary only if your network provides no inline power and if you do

not use the IP Phone’s power adapter).

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Installation and Setup

If your system administrator has not already setup your 57i CT phone,

please refer to the Aastra 57i CT Installation Guide for basic installation

and physical setup information. For more advanced administration and

configuration information, system administrators should refer to the

Aastra SIP 53i, 55i, 57i, 57i CT IP Phone Administrators Guide.

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Getting Started

The 57i CT must be set up and be configured prior to its first use. This

section describes phone behavior and start up screens you may see when

the phone is first plugged in, or when it is restarted.

Plugging in and Starting the Phone

The 57i CT automatically begins the start up sequence as soon as it is

connected. The phone goes through this process the first time you plug in

your phone and every time you restart your phone.

The phone displays the following startup screens.

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Checking for

Firmware.....

DHCP: waiting

for IP...

The 57i CT phone then checks settings and looks for new configuration and

firmware updates for the phone from a server. If a new update is found, the

phone displays the message “Updating Configuration”. This may take a few

moments while the phone downloads the latest updates.

Updating

configuration.....

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Checking for firmware...

Do not unplug the phone!

Note: New updates to your phone can be automatically scheduled from the server.

This is set up on the phone system by your system administrator and should

be scheduled during non-business hours or slow call periods.

Important! Do not unplug or remove power to the phone while it is checking or

installing firmware and configuration information.

If language packs were loaded to your phone by your system administrator, the

following screen displays during startup.

Downloading

Language Packs

When the configuration update is complete, the phone displays the following

screens and then displays the Idle screen..

Network

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DSP

SIP

Done

Services

Icom

Dir

Callers

John Smith

Sat Jan 1 12:18am

Idle Screen

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Network Connected/Network Disconnected

If your phone is successful when connecting to the network the following

screen displays before changing to the Idle screen..

Services

Icom

Dir

Callers

John Smith

Network Connected

Sat Jan 1 12:18am

If your phone did not successfully connect to the network, the "Network

Disconnected" prompt appears on the display and the telephone status

light turns on.

Services

Icom

Dir

Callers

John Smith

Network Disconnected

Sat Jan 1 12:18am

Check that the cables are tightly connected to the phone and to the wall

jack. The phone should automatically detect when it is reconnected and

dispalys the "Network Connected" prompt for a few seconds. However, if

changes have been made to your phone’s network settings, you may need

to restart your phone.

For more information about connecting your phone, see the Aastra 55i IP

Phone Installation Guide, the section "Connecting to the Network and to

Power".

Check with your system or network administrator for assistance.

Note: f the phone displays "No Service" you can still use the phone but it is not

registered with the Registrar. For more information about registering your

phone, see your system administrator.

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Idle Screen

When the phone has successfully updated the configuration and connected

to the network, the phone displays the Idle State screen. The idle screen is

shown whenever your phone is not in use.

Services

Icom

Dir

Callers

John Smith

Sat Jan 1 12:18am

Note: Your system administrator sets up your SIP screen name, line number, and

any other administrative features required. If your name does not display on

the screen, contact your system administrator.

The Idle State screen lists your name (SIP screen name) and day, date, and

time. In the above screen, the "L1" indicates John Smith is configured on

Line 1.

The idle screen also displays the following default softkeys located on the

top left and top right of the screen:

• Services

• Directory

• Callers List

• Intercom

When you lift the handset, the screen displays the default bottom softkeys

of:

• Dial

• Conference

• Transfer.

Services

Icom

Dir

Callers

John Smith

Dial

Conf

Xfer

You can configure the 6 top softkeys and the 6 bottom softkeys as required.

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Reference

For more information about configuring the top default softkeys and all

other softkeys, see "Softkeys" on page 24.

For more information about using all of the default sofkeys (Services,

Directory, Callers List, Intercom, Dial, Conference, and Transfer), see the

following sections:

• "Making Calls" on page 65.

• "Handling Calls" on page 73.

• "Managing Calls" on page 80.

Idle Screen With Softkeys Configured

If you or your administrator have configured softkey functions on your

phone, the labels for those functions display on the screen. For example, in

the following illustration, "Home" was configured as a speeddial key on

the bottom set of softkeys and "Do Not Disturb" (DND) was configured on

the top set of softkeys..

Services

Icom

DND

Dir

Callers

"Do Not Disturb"

Softkey

John Smith

Speedial Softkey

Sat Jan 1 12:18am

Home

Idle Screen

You can configure up to 10 functions on the top set of softkeys. If you have

additional functions configured on the top softkeys that do not display on

the main idle screen, a "More" displays at the top right of the screen.

Pressing the More softkey toggles between the first screen and a second

screen of softkeys configured on your phone.

Support

Speedial Softkeys

John Smith

Sat Jan 1 12:18am

Home

Idle Screen

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Idle Screen with Voicemail Messages

The envelope icon

displays on the Idle State screen only if you have

new messages waiting. The number next to the envelope indicates how

many new messages you have.

Services

Icom

Dir

Callers

John Smith

Voicemail Icon

Sat Jan 1 12:18am

Idle Screen

To access your voicemail messages, use the star codes for your system if a

voicemail softkey has not been configured on your phone. For more

information on your system’s star codes, please refer to the documentation

for the voicemail system you are using.

Screen Display After Picking Up the Handset

When you pickup the handset, the screen displays as follows:

Services

Icom

Dir

Callers

John Smith

Dial

Conf

Xfer

This screen displays the following default softkeys located on the bottom

left of the screen:

• Dial

• Conference

• Transfer

A More softkey also displays at the bottom right of the screen if you have

configured softkeys other than the default softkeys.

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For example, if you configure a bottom softkey for speeddialing to Home,

and then you pickup the handset, the screen displays the Dial, Conf, and

Xfer default softkeys with a More softkey. You can press the More softkey

to toggle between the first and second screens to display all configured

softkeys. See illustrations below.

Services

Icom

Services

Icom

Dir

Callers

John Smith

Sat Jan 1 12:18am

Home

Dial

Conf

Xfer

Home

After Handset Pickup

After Pressing "More"

Idle Screen

Note: The bottom set of 6 softkeys map to the current state-based configurable soft-

keys. The top set of 6 softkeys allow you to configure up to 10 functions.

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Phone Options via the IP Phone UI

You can access specific options for the 57i CT IP phone using the phone’s

user interface (UI) via the keypad. Pressing the Option button

gives you a list of configurable options.

These options allow you to customize your phone settings.

Language

Time and Date

1 Time Server

2 Set Time

3 Time Format

4 Set Date

5 Date Format

6 Time Zone

7 Daylight Savings

Tones

1 Set Ring Tone

2 Tone Set

Clear Msg. Wtg.

Display

1 Contrast Level

2 Backlight

Live Dialpad

Set Audio

Audio Mode

Advanced Setting

Headset Mic Volume

Call Forward

Number:

Mode:

No. Rings:

Network*

SIP Settings*

Phone Status

1 Network Status

2 Firmware Version

3 Restart Phone

4 Factory Default*

User Password

Phone Lock

Note: *The "Network" and "SIP Settings" options are administrator level functions

only, and are not accessible by the user. Under the "Phone Status" option, the

"Factory Default" selection is also an administrator level function only. These

options should only be set up and changed by your system administrator.

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Using the IP Phone UI

IP Phone UI

1. Press the Options key

2. To go to an Option, use

on the phone to enter the options list.

and to scroll through the list, or press

the number corresponding to the Option.

3. Press the Show softkey, the

button, or press the digit number of the

corresponding option to select an option.

4. Use the softkeys that display for each option to change a selected option.

5. Press the Done button to save the change.

6. Press the

button, the

button, or the N button at any time

to exit without saving changes.

References

For more information about customizing your phone using the available

options from the IP Phone UI, see the section "Customizing Your Phone"

in the Aastra 57i CT Installation Guide.

For more information about administrator options, contact your system

administrator.

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Phone Options via the Aastra Web UI

In addition to the IP Phone UI options, you can also customize additional

options on the IP Phone using the Aastra Web UI. In order to access your

phone using the Aastra Web UI, you need to know your phone’s IP

address.

Finding Your Phone’s IP Address

IP Phone UI

1. Press

to enter the Options List.

2. Use s to scroll down the list of options to Phone Status and press

Show.

Options List

8.Call Forward

9.Network

10.SIP Settings

11.Phone Status

Show

Done

3. Use s to scroll to Network Status and press Show.

Phone Status

1.Network Status

2.Firmware Version

3.Reset Phone

4.Factory Default

Show

Done

4. Press IP Addr.

Attr.

Port0 Port1

LinkStat.

Negotiat.

Speed

Link

N/Link

Auto Auto

100M 10M

Duplex

Full

Half

IP Addr

MAC Addr

Done

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5. Your phone’s IP Address displays.

IP Address of Phone

192.168.0.100

Done

Using the Aastra Web UI

Aastra Web UI

1. Open your web browser and enter the phone’s IP address or host name

into the address field.

If the browser is using HTTP, the following redirect screen displays, fol-

lowed by the “Security Alert” window. This process redirects HTTP to

use HTTPS for a more secure connection..

2. Click YES to accept the certificate

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3. At the prompt, enter your username and password and click

The Network Status window displays for the IP phone you are access-

ing.

Note: For a user, the default user name is “user” and the password field is left blank.

The Network Status window displays for the IP phone you are accessing.

4. You can logout of the Aastra Web UI at any time by clicking Log Off.

The following categories display in the side menu of the Aastra Web UI:

Status, Operation, Basic Settings.

Status

The Status section displays the network status and the MAC address of the

IP phone. It also displays hardware and firmware information about the IP

phone. The information in the Network Status window is read-only.

Operation

The Operation section provides the following options:

- User Password - Allows you to change user password

- Phone Lock - Allows you to assign an emergency dial plan to the

phone, lock the phone to prevent any changes to the phone and to

prevent use of the phone, and reset the user password.

- Softkeys and XML - Allows you to configure up to 6 top softkeys and 6

bottom softkeys for a specific function (none, line, speeddial, do not

disturb (DND), Busy Lamp Field (BLF), BLF list, flash, Extensible

Markup Language (XML), flash, sprecode, park, pickup, Last Call

Return (lcr), Directory, Callers List, Conference, and Transfer.) You can

configure up to 10 functions on the top softkeys and up to 20 functions

on the bottom softkeys.

- Directory - Allows you to copy the Callers List and Directory List from

your IP phone to your PC.

- Reset - Allows you to restart the IP phone when required.

- Expansion Modules - Allows you to configure an additional 36

softkeys (with 536EM) or 60 softkeys (with 560EM) if an expansion

module is attached to the phone. If no expansion module is attached,

the following message displays: "No expansion modules are

currently attached".

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Basic Settings

The Basic Settings section provides the following options:

- Preferences - Allows you to enable/disable the following: static

configuration of park/pickup, suppression of DTMF playback, display

of DTMF digits, the playing of call waiting tone, and stuttered dial tone.

This category also allows you to configure incoming intercom call

settings, ring tones (global and per-line basis), and ring tone sets, time

and date settings, and language settings.

- Call Forward - Allows you to set a phone number destination for

where you want calls forwarded. Call forward can be configured using

a specific mode (off, all, busy, no answer, busy no answer) on a global

or per-line basis.

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User Password

This category allows you to change the user password for your phone.

Changing your password ensures that only you can alter your phone

settings, and helps keep your system secure. You can change your user

password using the IP Phone UI or the Aastra Web UI.

If you change the password

using the IP Phone UI,

you will need to:

use that new password to log into

the Aastra Web UI.

using the Aastra Web UI,

use that new password when

changing the user password via

the IP Phone UI.

Note: Valid values when creating or changing a password are 0 to 4294967295 (inte-

gers only; symbols and alpha characters are not allowed). Default password is

an empty string "" (field is blank).

IP Phone UI

1. Press

on the phone to enter the Options List.

2. Select User Password and press

3. Enter the current user password and press

4. Enter the new user password and press

5. Re-enter the new user password and press

A message, "Password Changed" displays on the screen.

Aastra Web UI

1. Click on Operation->User Password.

2. In the "Current Password" field, enter the current user password.

Note: By default, the user name is “user” (all lowercase) and the password field is

left blank.

3. In the "New Password" field, enter the new user password.

4. In the "Password Confirm" field, enter the new user password again.

5. Click

to save your changes.

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Using Your 57i CT Base Unit Phone

The following sections describe the various 57i CT phone key functions,

and how they help you make and manage your calls and caller

information.

57i CT Base Unit Key Descriptions

The following table identifies the keys on the key panel of your 57i CT IP

phone that you can use for handling calls.

Keys

Key Description

Goodbye key - Ends an active call. The Goodbye

key also exits an open list, such as the Options List,

without saving changes.

Options key - Accesses options to customize your

phone. Your System Administrator may have

already customized some of your settings. Check

with your System Administrator before changing

the administrator-only options.

Hold key - Places an active call on hold. To retrieve

a held call, press the call appearance button beside

the light that is flashing.

Redial key - Redials up to 100 previously dialed

numbers. Pressing the Redial key twice

simultaneously redials the last dialed number.

Volume control key - Adjusts the volume for the

handset, headset, ringer, and handsfree speaker.

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Keys

Key Description

Line/Call Appearance key - Connects you to a line

or call. The Aastra 57i CT IP phone supports up to 4

line keys.

Handsfree key - Activates Handsfree for making

and receiving calls without lifting the handset.

When the audio mode option is set, this key is used

to switch between a headset and the handsfree

speakerphone.

Mute key - Mutes the microphone so that your

caller cannot hear you (the light indicator flashes

when the microphone is on mute).

Navigation keys - Pressing the UP and DOWN

arrow keys lets you view different status and text

messages on the LCD display (if there is more than

1 line of status/text messages). These buttons also

let you scroll through menu selections, such as the

Options List.

Pressing the LEFT and RIGHT arrow keys lets you

view the different line/call appearances. While in

the Options List, these keys allow you to exit or

enter the current option. When you are editing

entries on the display, pressing the LEFT arrow key

erases the character on the left; pressing the RIGHT

arrow key sets the option.

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Keys

Key Description

Softkeys - 12 softkeys on the 57i CT IP Phone.

- 6 Top Keys: programmable static softkeys (up to

10 programmable functions)

- 6 Bottom Keys: programmable state-based

softkeys (up to 20 programmable functions)

These keys also perform as follows:

• Callers list key - Accesses the last 200 calls

received.

• Conference key - Begins a conference call with

the active call.

• Xfer Key - Transfers the active call to another

number.

• Directory Key - Displays up to 200 names and

phone numbers (stored in alphabetical order)

Note: For more information about programming

the softkeys to perform specific functions, see the

Aastra Model 57i CT User Guide.

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Multiple Line and Call Appearances

The 57i CT has 4 hard line/call appearance buttons each with a

corresponding status light. These line/call appearance buttons and lights

can represent physical lines, calls for your extension or calls from a group

that your extension is part of. By pressing a line/call appearance button,

you connect to the line or a call it represents. The line/call appearance light

indicates the status of that line or call. When the phone is taken off-hook,

the phone automatically selects a line for you.

Line/Call

Appearance

Light Behavior

Line/Call

Appearance

Status

Off

Idle line or no

call activity

Light flashes

quickly

Ringing

Light is solid

Connected

Hold

Light flashes

slowly

When you have more than one call, you can use the left and right

navigation buttons (3 and 4 ) to scroll left and right to the different call

information. Icons 3 and 4 will appear if there is call information either

left, right or both sides of the current information you are viewing.

The display shows which line the call information is referring to (L1, L2, L3,

etc.), the Caller ID information (name and number, if available), the call

status (Connected, Ring, Hold etc.) and the timer specific to that call.

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Softkeys

Your 57i CT has 12 multi-functional softkeys:

• 6 Top Keys: programmable static softkeys

(up to 10 programmable functions)

• 6 Bottom Keys: programmable state-based softkeys

(up to 20 programmable functions).

Note: If 536 or 560 Expansion Module(s) are attached to the phone, click on

Operation->Expansion Keys to access and configure up to 36 softkeys on each

536EM and up to 60 softkeys on each 560EM. (Phone allows up to 3 expansion

modules totaling up to 108 additional softkeys on the 536EM and up to 180

softkeys on the 560EM). These keys allow you to configure BLF, Speeddial,

and Shared Call Appearance functions only. For more information about

expansion modules, see "Model 536 and 560 Expansion Modules"on page 141.

You can program these softkeys for call handling and extension

management of the SIP system. The softkey menus on the IP phone UI

change depending on the phone’s state, displaying relevant softkeys only.

Note: The softkey functions outlined in this section represent the default arrange-

ment of softkeys on the 57i CT IP phone. Only the bottom softkeys are state-

based.

The 57i CT default softkeys are shown in the following illustration.

Top Softkeys

Bottom Softkeys

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Softkey Functions

You can configure the 57i CT softkeys for any of the following:

Softkey Function

None

Description

Indicates softkey is disabled (option for Web

UI only)

Line

Indicates softkey is configured for line use.

Speeddial

Indicates softkey is configured for speeddial

use.

Do Not Disturb

(DND)

Indicates softkey is configured for "do not

disturb" use.

BLF

Indicates softkey is configured for Busy Lamp

Field (BLF) use. A user can dial out on a BLF

configured softkey.

BLF\List

XML

Indicates softkey is configured for BLF list

use. A user can dial out on a BLF\List config-

ured softkey.

Indicates the softkey is configured to accept

an XML application for accessing customized

XML services.You can also use this option to

configure an XML URI softkey.

Flash

Indicates the softkey is set to generate a flash

event when it is pressed, or when a feature

key is pressed on the 57i CT handset. The IP

phone generates flash events only when a

call is connected and there is an active RTP

stream (for example, when the call is not on

hold.)

Sprecode

Indicates the softkey is set to automatically

activate specific services offered by the

server. For example, if the spre value of *82 is

configured, then by pressing the softkey, *82

automatically activates a service provided by

the server. The value you enter for this field is

dependent on the services provided by the

server.

Park

Indicates the softkey is set to be used as a

park key to park an incoming call.

Pickup

Indicates the softkey is set to be used as a

pickup key to pick up a parked call.

Last Call Return (lcr)

Indicates the softkey is set to be used as a

“last call return” key.

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Services

Callers List

Directory

Intercom

Empty

Indicates the softkey is set to be used as the

Services key.

Indicates the softkey is set for accessing the

Callers List.

Indicates the softkey is set for accessing the

Directory List.

Indicates the softkey is set to be used as the

Intercom key.

Indicates the softkey is configured to force a

blank entry on the IP phone display for a spe-

cific softkey. The soft keys are added in order

(from softkey1 to softkey20) after any hard-

coded keys have been added. If a particular

soft key is not defined, it is ignored.

State-Based Softkeys (Bottom Keys only)

On the 57i CT bottom softkeys, you can configure a specific state to display

when a softkey is being used. Available states you can configure for each

softkey include:

• idle - The phone is not being used.

• connected - The current line is in an active call (or the call is on hold)

• incoming - The phone is ringing.

• outgoing - The user is dialing a number, or the far-end is ringing.

• busy - The current line is busy because the line is in use or the line is set

as “Do Not Disturb”.

The following table identifies the applicable default states for each softkeys

type on the IP phone.

Softkey Type

Default States

None

All states disabled.

Line

idle, connected, incoming, outgoing, busy

DND

Speeddial

BLF

BLF List

XML

lcr

Directory

Callers List

Intercom

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Softkey Type

Default States

Services

empty

idle, connected, incoming, outgoing, busy

All states disabled.

Flash

Sprecode

Park

connected

Pickup

idle, outgoing

In the Aastra Web UI, the operational states for each softkey display

enabled. To disable a state, you uncheck the box for that operational state.

The IP phone idle screen condenses the softkeys. For example, if you set

softkey 12 as the following:

Type: speeddial

Label: Voicemail

Value *89

State: outgoing

thensoftkey 12 appears in position 1 if no other softkeys are set. A softkey

type of "empty" does not display on the idle screen at all.

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Softkeys as Line/Call Appearances

You can customize the softkeys on your 57i CT phone to function as line/

call appearance softkeys. These line/call appearance softkeys function in a

similar manner to the 4 line/call appearance hard keys and lights on your

phone. For details on the line/call appearance hard keys and lights, please

refer to the section "Multiple Line and Call Appearances" on page 23 of

this manual.

Lines/call appearance softkeys appear on the phone’s display as shown in

the following image.

Services

Icom

Dir

Callers

John Smith

Sat Jan 1 12:18am

Icons next to the softkeys within the phone’s display indicate the status for

that line or call and have equivalent status to the line/call appearance

lights of the hard keys on the phone. The following table provides a

description for each icon.

Softkey Line/Call Appearance Lights

Activity Light Icon

Definition

There is no call activity for the line/call appearance

softkey.

Idle

Solid

A call is connected to your phone on this

line/call appearance softkey.

Connected Solid

Ringing Flashing

On Hold Flashing

The equivalent on a line/call appearance hard key

is a solid green light.

A call is ringing at your phone on this line/call

appearance softkey.

The equivalent on a line/call appearance hard key

is a fast flashing green light.

A call is on hold on your phone on this line/call

appearance softkey.

The equivalent on a line/call appearance hard key

is a slow flashing green light.

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Depending on how the phone has been configured, the maximum number

of total line/call appearances that can be set up is 8 or 9 (4 line/call

appearance as hard keys and 4 or 5 as softkeys). If all line/call appearances

have been set up for the same number, a total of 9 lines can be configured.

If all line/call appearances have been set up between two different

numbers, a total of 8 lines can be configured. This means that when all line/

call appearances are in use, 1 call is connected while the rest are on hold.

No further outgoing or incoming calls can be made until one of the line/call

appearances becomes available.

In active states, such as ringing, conference, connected, etc., all softkeys

disappear except softkeys that have been set up as line/call appearances,

and any context dependent softkeys required for the active state, such as

the Drop softkey in the connected state. Typically, context dependent

softkeys appear in the top left position and all line/call appearance softkeys

appear in the remaining positions.

Note: In some situations, such as during a conference call, the line/call appearance

softkeys may overwrite some of the context dependent soft keys. In this case,

instead of the Previous and Next softkeys, up or down icons,

appear

on the display. By using the

navigation keys, you can access the

same functionality as the Previous and Next softkeys.

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Setting a Line Softkey

You can set a softkey as an additional line on the 57i CT. The softkey acts as

a line that behaves the same as a hard line key. For more information about

the behavior of line keys, see "Multiple Line and Call Appearances" on

page 23.

You can use the Aastra Web UI only to set a softkey as a line. On the 57i CT,

you can set the top softkeys with up to 10 functions and the bottom softkeys

with up to 20 functions.

Aastra Web UI

Use the following procedure to set a softkey to function as a line.

1. Click on Operation->Softkeys and XML.

2. Click on the Bottom Keys tab or the Top Keys tab.

3. Select from "Key 1" through "Key 20" on the bottom tab.

Select from "Key 1" through "Key 10" on the top tab.

4. In the "Type" field, select Line to apply to the softkey.

5. In the "Label" field, enter a label to apply to this softkey.

6. In the "Line" field, select a line to apply to this softkey.

Valid values are 5 through 9.

7. If configuring a softkey on the Bottom Keys, in the state fields, check

(enable) or uncheck (disable) the states you want to apply to this softkey.

8. Click

to save your changes.

9. Click on Operation->Reset.

10.In the "Restart Phone" field click

to restart the IP phone.

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Softkeys as Speeddials

You can set up custom softkeys as speeddials. Speeddial softkeys can dial a

star code for a feature on the system or a phone number or a set of digits. A

customized label displays inside the phone’s display for each softkey. If

you press a custom softkey, the phone goes off-hook and dials the star code

or the number set up for this softkey.

Setting a Speeddial Softkey

The speeddial function can be set using the IP Phone UI or the Aastra Web

UI.

You can save up to 30 speed dial numbers and names on the 57i CT. These

can be programmed to dial directly to another person’s line or extension,

or set up to quickly access features such as Caller ID (*69), Voicemail.

Use the following procedures to set speeddial on the 57i CT IP phone.

Entering a Name/Number for Speeddial Key

IP Phone UI

To enter a number and name in a programmable key:

1. Press the Save key. The screen displays "Save to?"

Save to?

2. Select a softkey you want to save to.

3. At the "Enter Number" prompt, use the dial pad key to enter the num-

ber.

Enter Number

5553491234

4. Press the Save key to save the speeddial configuration.

5. At the "Enter Name" prompt, use the dial pad keys to select the letters.

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Continue to press the number key to access the next letter for that key

(i.e. press 2 three times to access C). Press to move to the next space,

or wait a moment and the cursor automatically advances. To insert a

space between letters, press . To backspace and erase a mistake,

press or the Delete key. You can save up to 16 letters and numbers

on each softkey entry.

Enter Name

John Smith

6. Press the Save key to finish.

aved Memory key

5553491234

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Aastra Web UI

On the 57i CT, you can set the top softkeys with up to 10 speeddials and the

bottom softkeys with up to 20 speeddials.

1. Click on Operation->Softkeys and XML.

2. Click on the Bottom Keys tab or the Top Keys tab.

3. Select from "Key 1" through "Key 20" on the bottom tab.

Select from "Key 1" through "Key 10" on the top tab.

4. In the "Type" field, select Speeddial to apply to the softkey.

5. In the "Label" field, enter a label to apply to this softkey.

6. In the "Value" field, enter the phone number or extension to apply to

this softkey.

7. In the "Line" field, select a line to apply to this softkey.

Valid values are 1 through 9.

8. If configuring a softkey on the Bottom Keys, in the state fields, check

(enable) or uncheck (disable) the states you want to apply to this softkey.

9. Click

to save your changes.

10.Click on Operation->Reset.

11.In the "Restart Phone" field click

to restart the IP phone.

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Saving an Entry from the Redial, Callers, or Directory Lists to a

Speeddial key

IP Phone UI

Use the following procedure to save an entry from your Directory List,

Callers List, or Redial List on the IP phone.

Directory List Key

Callers List Key

Redial List Key

1. Press the Directory List, Callers List, or Redial List key. From the Callers

List or Redial List, scroll through the list to find the name and number

that you wish to save to your speed dial.

2. Press the Save key.

3. Press the selected speed dial. If the name is displayed with the number,

both are saved to the speed dial. If no name is displayed, you can enter

the name using the dial pad.

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Softkeys as "Do not Disturb"

The IP phones have a feature you can enable called "Do not Disturb

(DND). The DND function allows you to turn "do not disturb" ON and

OFF.

Note: You can configure DND using the Aastra Web UI only.

If DND is ON, callers calling into the phone hear a busy signal or a

message, depending on how your system administrator set up the

configuration server. The second line on the screen of the IP phone shows

when DND is set.

If the phone shares a line with other phones, only the phone that has DND

configured is affected.

You can set DND on the softkeys using the Aastra Web UI only. DND is not

configurable from the IP phone UI.

Setting a "Do Not Disturb" Softkey

Aastra Web UI

Setting "Do Not Disturb" Softkey

1. Click on Operation->Softkeys and XML.

2. Click on the Bottom Keys tab or the Top Keys tab.

3. Select from "Key 1" through "Key 20" on the bottom tab.

Select from "Key 1" through "Key 10" on the top tab.

4. In the "Type" field, select Do Not Disturb to apply to the softkey.

5. If configuring a softkey on the Bottom Keys, in the state fields, check

(enable) or uncheck (disable) the states you want to apply to this softkey.

6. Click

to save your changes.

7. Click on Operation->Reset.

8. In the "Restart Phone" field click

to restart the IP phone.

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Softkeys as Busy Lamp Field (BLF)

You can set a softkey to Busy Lamp Field (BLF).

The BLF feature on the IP phones allows a specific extension to be

monitored for state changes. BLF monitors the status (busy or idle) of

extensions on the IP phone.

Note: The BLF setting is applicable to the Asterisk server only.

Example

A Supervisor configures BLFs on his phone for monitoring the status of a

worker’s phone use (busy or idle). When the worker picks up his phone to

make a call, a busy indicator on the Supervisor’s phone shows that the

worker’s phone is in use and busy.

On the 57i CT, the busy and idle indicators show on the IP phone screen

display next to the softkey programmed for BLF functionality. When the

monitored user is idle, an icon with the handset on-hook shows next to the

BLF softkey. When the monitored user is on an active call, a small

telephone icon is shown with the handset off-hook.

Note: You can also use the BLF configured softkey to dial out. Contact your system

administrator for more information.

Setting a BLF Softkey

Aastra Web UI

1. Click on Operation->Softkeys and XML.

2. Click on the Bottom Keys tab or the Top Keys tab.

3. Select from "Key 1" through "Key 20" on the bottom tab.

Select from "Key 1" through "Key 10" on the top tab.

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4. In the "Type" field, select BLF to apply to the softkey.

5. In the "Label" field, enter a label to apply to this softkey.

6. In the "Value" field, enter the phone number or extension you want to

monitor.

7. In the "Line" field, select a line for which to apply this softkey.

Valid values are 1 through 9.

8. If configuring a softkey on the Bottom Keys, in the state fields, check

(enable) or uncheck (disable) the states you want to apply to this softkey.

9. Click

to save your changes.

10.Click on Operation->Reset.

11.In the "Restart Phone" field click

to restart the IP phone.

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Softkeys as BLF List

(For use with the BroadSoft Broadworks Rel 13 or higher platform only)

You can set a softkey to BLF list.

The BLF list feature on the IP phones is specifically designed to support the

BroadSoft Broadworks Rel 13 Busy Lamp Field feature. This feature allows

the IP phone to subscribe to a list of monitored users defined through the

BroadWorks web portal.

Note: Your system administrator must have BLF List enabled on the BroadWorks

Server. Contact your system administrator for more information.

In addition to monitoring the idle and busy state, the BLF list feature also

supports the ringing state. When the monitored user is idle, there is a

small telephone icon shown with the handset on-hook. When the

monitored user is on an active call then a small telephone icon is shown

with the handset off-hook.

Note: You can also use a BLF/List configured key to dial out.

Example

A receptionist has a 57i CT running Broadsoft firmware that subscribes to a

list of extensions from the BroadWorks Application Server. On the 57i CT,

the softkey LEDs illuminate either flashing, solid, or turn off depending on

the state of those extensions.

Note: The Broadworks BLF feature is not the same as the Broadworks Shared Call

Appearance (SCA) feature and does not permit call control over the moni-

tored extension.

Setting a BLF List Softkey

The BLF List functions can be configured on the 57i CT using the Aastra

Web UI only. If you set a softkey to use BLF/List, you must also enter a BLF

List URI at Operation->Softkeys and XML->Services. The BLF List URI is

the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp

field page for your particular user. For example, my480i-blf-

list@as.broadworks.com. The value of the BLF\List URI parameter must

match the list name configured. Otherwise, no values display on the 57i CT

screen and the feature is disabled.

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Aastra Web UI

1. Click on Operation->Softkeys and XML.

2. Click on the Bottom Keys tab or the Top Keys tab.

3. Select from "Key 1" through "Key 20" on the bottom tab.

Select from "Key 1" through "Key 10" on the top tab.

4. In the "Type" field, select "BLF\List" (BroadSoft BroadWorks).

Note: The "Label" and "Value" field are not required. The BroadWorks BLF List

name is configured in the "BLF List URI" field instead.

5. In the "Line" field, select a line number that is actively registered to the

appropriate SIP proxy you are using.

6. If configuring a softkey on the Bottom Keys, in the state fields, check

(enable) or uncheck (disable) the states you want to apply to this softkey.

7. In the "BLF List URI" field, enter the name of the BLF list defined on the

BroadSoft BroadWorks Busy Lamp field page for your particular user.

For example, my53i-blf-list@as.broadworks.com.

Note: Contact your System Administrator for the BLF List URI.

8. Click

to save your changes.

9. Click on Operation->Reset.

10.In the "Restart Phone" field click

to restart the IP phone.

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Softkeys for Accessing XML Services

The 57i CT IP phone has a feature you can enable called "XML" (Extensible

Markup Language). XML is a markup language much like HTML. Your

system administrator can create customized XML menu services and load

them to your IP phone. These services include things like weather and

traffic reports, contact information, company info, stock quotes, or custom

call scripts.

Note: You can configure XML using the Aastra Web UI only.

On the 57i CT IP phone, you can access the XML applications from the IP

Phone UI in two ways:

• Via the "Services" menu

• Via an XML softkey

Note: The XML services must be set up by your system administrator before you can

use the key. Contact your system administrator for more information.

By default, the Services key is the first key on the "Top" softkeys.

Services Key

Top and bottom keys are

softkeys

Using the Aastra Web UI, you can setup the Services menu on the IP phone

to display XML applications. Under Operations->Softkeys and XML, you

can click on the "Top Keys" tab and enter the XML URI and Services Label

in the "XML Application URI" and XML Application Title" fields,

respectively.

Note: Contact your system administrator for the applicable URI to enter in this field.

After the Services menu is configured, you can use the IP Phone UI and

press the Services key to access the XML applications.

Using the Aastra Web UI, you can also configure a softkey to access XML

applications. Under Operations->Softkeys and XML, you can click on the

"Bottom Keys" or "Top Keys" tabs and assign a key type as "XML". You

must also set the following for XML softkeys:

• XML Application URI

• XML Application Title

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The XML Application URI is the URI loaded by your phone. The phone

performs an HTTP GET. Contact your system administrator for the

applicable XML URI to enter in the "XML Application URI" field.

The XML Application Title is the label that displays beside the XML

softkey on your phone. If you use the Services key to access the XML

features, the "XML Application Title" is the label that displays on the

Services Menu in the IP Phone UI.

Setting XML Services

Aastra Web UI

1. Click on Operation->Softkeys and XML.

2. Click on the Bottom Keys tab or the Top Keys tab.

3. Select from "Key 1" through "Key 20" on the bottom tab.

Select from "Key 1" through "Key 10" on the top tab.

4. Select "Key 1" (Services).

5. In the "Type" field, select "XML".

6. If configuring a softkey on the Bottom Keys, in the state fields, check

(enable) or uncheck (disable) the states you want to apply to this softkey.

7. Under the "Services" section in the "XML Application URI" field, enter

the applicable URI(s) .

8. in the "XML Application Title" field, enter the applicable label to dis-

play for the Services Menu .

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Note: Contact your system administrator for the appropriate value(s) to enter in the

"XML Application URI" field.

9. Click

to save your changes.

10.Click on Operation->Reset.

11.In the "Restart Phone" field click

Setting an XML Softkey

to restart the IP phone.

Aastra Web UI

1. Click on Operation->Softkeys and XML.

2. Click on the Bottom tab or the Top tab.

3. Select from "Key 1" through "Key 20" on the bottom tab.

Select from "Key 1" through "Key 10" on the top tab.

4. In the "Type" field, select "XML".

5. In the "Label" field, enter a label to apply to this softkey.

6. In the "Value" field, enter a URI to apply to this softkey.

Note: Contact your system administrator for the appropriate value(s) to enter in the

"Value" field.

7. If configuring a softkey on the Bottom Keys, in the state fields, check

(enable) or uncheck (disable) the states you want to apply to this softkey.

8. Click

to save your changes.

9. Click on Operation->Reset.

10.In the "Restart Phone" field click

to restart the IP phone.

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Accessing the XML Service

After an XML application(s) has been saved to your IP phone, and either

the Services Menu or a softkey have been configured to access the XML

applications, the customized service is ready for you to use.

IP Phone UI

From the Services Menu

Use the following procedure to access XML applications from the Services

Menu. Use the following illustration as a reference.

Services Key

1. Press the Services key.

2. Use the

and

to scroll through the items.

3. For menu and directory services, select a service to display the informa-

tion for that customized service. Message services display to the screen

after pressing the programmable key. For user input services, follow the

prompts as appropriate.

4. To exit from the "Services" menu, press the Services key again.

From an XML Softkey

1. Press the XML softkey on the 57i CT phone. A "Custom Features" screen

displays or the title you specified.

2. Use the

and

to scroll through the customized features.

3. For menu and directory services, select a service to display the informa-

tion for that customized service. Message services display to the screen

after pressing the programmable key. For user input services, follow the

prompts as appropriate.

4. To exit from the "Customized Features" screen, press the XML softkey

again.

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Softkeys as Flash Key

You can set a softkey to generate a flash event when it is pressed on the 57i

CT or 57i CT handset. You do this by setting the softkey to "flash". The IP

phone generates flash events only when a call is connected and there is an

active RTP stream (for example, when the call is not on hold).

Setting a Flash Softkey

Aastra Web UI

1. Click on Operation->Softkeys and XML.

2. Click on the Bottom tab or the Top tab.

3. Select from "Key 1" through "Key 20" on the bottom tab.

Select from "Key 1" through "Key 10" on the top tab.

4. In the "Type" field, select "Flash".

5. In the "Label" field, enter a label to display on the phone for the softkey.

6. Click

to save your changes.

7. Click on Operation->Reset.

8. In the "Restart Phone" field click

to restart the IP phone.

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Softkeys as Sprecode

You can set a softkey to automatically activate specific services offered by

the server by setting a softkey to "sprecode". For example, if the sprecode

value of *82 is configured, then by pressing the softkey, *82 automatically

activates a service provided by the server. The value you enter for this field

is dependent on the services provided by the server. Contact your system

administrator for information about available services.

Setting a Sprecode Softkey

Aastra Web UI

Use the following procedure to configure a sprecode softkey on the 57i CT

phone.

1. Click on Operation->Softkeys and XML.

2. Click on the Bottom tab or the Top tab.

3. Select from "Key 1" through "Key 20" on the bottom tab..

Select from "Key 1" through "Key 10" on the top tab.

4. In the "Type" field, select Sprecode.

5. In the "Label" field, enter a label to display on the IP phone for this soft-

key.

6. In the "Value" field, enter the appropriate value for accessing specific

services from the server.

Note: For values to enter in this field, contact your system administrator.

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7. If configuring a softkey on the Bottom Keys, in the state fields, check

(enable) or uncheck (disable) the "Connected" state to apply to this soft-

key.

8. Click

to save your changes.

9. Click on Operation->Reset.

10.In the "Restart Phone" field click

to restart the IP phone.

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Static and Softkey Settings for Park/Pickup

The IP phone has a park and pickup call feature that allows you to park a

call and pickup a call when required. There are two ways a user can

configure this feature:

• Using a static configuration

• Using a programmable configuration (using softkeys)

Note: The IP phone accepts both methods of configuration. However, to avoid

redundancy, Aastra Telecom recommends you configure either a static con-

figuration or a programmable configuration.

The IP phone supports the Park/Pickup feature on the Asterisk,

BroadWorks, Sylantro, and ININ PBX servers.

The following paragraphs describe the park and pickup methods of

configuration on the IP phones.

Park/Pickup Static Configuration

You can configure a static configuration for parking and picking up a call

using the Aastra Web UI at Basic Settings-> Preferences. By entering the

appropriate value in the "Park Call" and "Pickup Parked Call" fields, you

tell the phone where to park a live call and where to pickup the parked call.

On the IP phone UI, the static configuration method displays the following:

• When a call comes in, and you pickup the handset, the default label of

"Park" displays on the Phone UI.

• After pressing the "Park" softkey to park the call, the default label of

"Pickup" displays on the phone UI.

Note: On the 57i CT handset, pressing Ï displays the "Park" and "Pickup" labels.

The values you enter in the Aastra Web UI for the Park/Pickup call feature

are dependant on your type of server. The following table provides the

values you enter for the "Park Call" and "Pickup Parked Call" fields in the

Aastra Web UI.

Park/Pickup Call Server Configuration Values

Server

Aasterisk

Sylantro

Park Values*

Pickup Values*

700

*99

*98

BroadWorks

ININ PBX

*68

*88

callpark

pickup

*Leave "value" fields blank to disable the park and pickup feature.

Configuring Park /Pickup using Static Configuration

Use the following procedure to configure the Park/Pickup call feature

using the static configuration method.

Note: Aastra recommends you configure either the static or the programmable con-

figuration, but not both.

Aastra Web UI

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1. Click on Basic Settings->Preferences->General.

2. Enter a server value in the Park Call field to which incoming live calls

will be parked.

Note: For values to enter in this field, see the table "Park/Pickup Call Server Config-

uration Values" on page 47.

3. Enter a server value in the "Pickup Parked Call" field.

Note: For values to enter in this field, see the table "Park/Pickup Call Server Config-

uration Values" on page 47.

4. Click

to save your changes.

5. Click on Operation->Reset.

6. In the "Restart Phone" field click

to restart the IP phone.

Park/Pickup Softkey Configuration

The programmable method of configuration creates park and pickup

softkeys that you can configure on the 57i CT phone.

You can set a softkey as "Park" or "Pickup" and then:

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• specify a customized label to display on the Phone UI

• specify a value

• specify which line to use

• specify the state of the park and/or pickup keys

On the IP phone UI, the Park/Pickup feature displays the following:

• When a call comes in, and you pickup the handset, the custom label that

you configured for the Park softkey displays on the Phone UI.

• After the call is parked, the label that you configured for the Pickup soft-

key displays on other phones in the network. You can then press the

"Pickup" softkey, followed by the applicable value to pickup the call on

another phone in your network.

You can configure a Park and Pickup programmable configuration using

the Aastra Web UI.

Softkey Configuration Using the Aastra Web UI

On the 57i CT, you configure a Park and/or Pickup key at Operation-

>Softkeys and XML. You enter a key label, and value for a specific line on

the phone. The default state of the Park configuration is "connected". The

default state of the Pickup configuration is "idle, outgoing".

Note: Applicable values depend on the server in your network (Asterisk, Broad-

Works, Sylantro, ININ PBX. See the table "Park/Pickup Call Server Configu-

ration Values" on page 47.

Configuring Park/Pickup using Softkey Configuration

Use the following procedure to configure the Park/Pickup call feature

using the softkey configuration method.

Aastra Web UI

1. Click on Operation->Softkeys and XML.

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2. Click on the Bottom tab or the Top tab.

3. Select from "Key 1" through "Key 20" on the bottom tab for parking a

call..

Select from "Key 1" through "Key 10" on the top tab for parking a call.

4. In the "Type" field, select Park.

5. In the "Label" field, enter a label for the Park softkey.

6. In the "Value" field, enter the appropriate value based on the server in

your network.

Note: For values to enter in this field, see the table "Park/Pickup Call Server Config-

uration Values" on page 47.

7. In the "Line" field, select a line for which to apply the Park configura-

tion.

8. If configuring a softkey on the Bottom Keys, in the state fields, check

(enable) or uncheck (disable) the "Connected" state to apply to this soft-

key.

9. Pick another softkey (from top or bottom keys) to configure for Picking

up a call.

10.In the "Label" field, enter a label for the Pickup softkey.

11.In the "Value" field, enter the appropriate value based on the server in

your network.

Note: For values to enter in this field, see the table "Park/Pickup Call Server Config-

uration Values" on page 47.

12.In the "Line" field, select a line for which to apply the Pickup configura-

tion.

13.If configuring a softkey on the Bottom Keys, in the state fields, check

(enable) or uncheck (disable) the "Idle" and "Outgoing" states to apply

to this softkey.

14.Click

to save your changes.

15.Click on Operation->Reset.

16.In the "Restart Phone" field click

to restart the IP phone.

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Using the Park Call/Pickup Parked Call Feature

Use the following procedure on the IP phones to park a call and pick up a

parked call.

Park a Call

1. While on a live call, press the "Park" softkey.

2. Perform the following for your specific server:

For Asterisk Server

- Server announces the extension

number where the call has been

parked. Once the call is parked,

press the y

parking.

key to complete

For BroadWorks Server

- After you hear the greeting from

the CallPark server, enter the

extension where you want to park

the call.

For Sylnatro Server

- Enter the extension number where

you want to park the call, followed

by "#" key.

For ININ Server

- Enter the extension number where

you want to park the call, followed

by "#" key.

If the call is parked successfully, the response is either a greeting voice

confirming that the call was parked, or a hang up occurs. The parked call

party will get music on hold.

3. If the call fails, you can pick up the call (using the next procedure) and

press the "Park" softkey again to retry step 2.

Pickup a Parked Call

1. Pick up the handset on the phone.

2. Enter the extension number where the call was parked.

3. Press the "Pickup" softkey.

If the call pick up is successful, you are connected with the parked call.

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Softkeys as Last Call Return (lcr) (Sylantro Servers only)

Using the Aastra Web UI, you can configure the "Last call return" (lcr)

function on a softkey. This feature is for Sylantro servers only.

How it works

If you configure "lcr" on a softkey, and a call comes into your phone, after

you are finished with the call and hangup, you can press the key

configured for “lcr” and the phone dials the last call you received. When

you configure an “lcr” softkey, the label “LCR” displays next to that softkey

on the IP phone. When the Sylantro server detects an “lcr” request, it

translates this request and routes the call to the last caller.

Setting a Last Call Return Softkey

Aastra Web UI

Use the following procedure to configure a Last Call Return softkey on the

57i CT phone.

1. Click on Operation->Softkeys and XML.

2. Click on the Bottom tab or the Top tab.

3. Select from "Key 1" through "Key 20" on the bottom tab.

Select from "Key 1" through "Key 10" on the top tab.

4. In the "Type" field, select Last Call Return.

5. In the "Line" field, select the line you want to apply to this softkey.

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Valid values are 1 through 9.

6. If configuring a softkey on the Bottom Keys, in the state fields, check

(enable) or uncheck (disable) the states you want to apply to this softkey.

7. Click

to save your changes.

8. Click on Operation->Reset.

9. In the "Restart Phone" field click

to restart the IP phone.

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Softkeys as Services

By default, the 57i CT has a Services key configured on key 1 of the top set

of keys. However, you can use any softkey to configure a "Services" key.

Services

Key

The Services key accesses enhanced features and services provided by

third parties. Using the "Services" key, you can:

• Select customized (XML) features

• Utilize a Caller List

• Utilize a Directory

• Utilize Voicemail

Note: Other than the Services Menu, you can also configure the Caller List and

Directory List on separate softkeys.

The XML customized services are created and provided by your system

administrator through the diverse web based language of XML.

Availability of these services depends on your phone system or service

provider.

Reference

For more information about XML, Caller List, Directory, and Voicemail, see

the following:

• "Softkeys for Accessing XML Services" on page 40

• "Callers List" on page 87

• "Directory List" on page 80

• "Voicemail" on page 96

For more information about Services you can access on your phone, con-

tact your system administrator.

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Setting Services Softkey

Aastra Web UI

Use the following procedure to configure a Services softkey on the 57i CT

phone.

1. Click on Operation->Softkeys and XML.

2. Click on the Bottom tab or the Top tab.

3. Select from "Key 1" through "Key 20" on the bottom tab.

Select from "Key 1" through "Key 10" on the top tab.

4. In the "Type" field, select Services.

5. In the "Label" field, enter a label to apply to this softkey.

6. In the "Line" field, select the line you want to apply to this softkey. Valid

values are 1 through 9.

7. If configuring a softkey on the Bottom Keys, in the state fields, check

(enable) or uncheck (disable) the states you want to apply to this softkey.

8. Click

to save your changes.

9. Click on Operation->Reset.

10.In the "Restart Phone" field click

to restart the IP phone.

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Softkeys as Directory

By default, the 57i CT has a Directory key configured on key 2 of the top set

of keys. However, using the Aastra Web UI, you can assign the Directory

key to any softkey on the top or bottom keys on the phone..

Directory

Key

The "Directory List" feature allows you to store frequently used names and

numbers on the phone. You can also dial directly from a directory entry.

You can use the Directory key to access a Directory List which contains a

customized list of names with phone numbers and labels.

In addition to creating a Directory softkey, you can also download a

Directory List to your PC if required using the Aastra Web UI.

Reference

For more information about the Directory List, see "Directory List" on

page 80.

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Setting Directory Softkey

Aastra Web UI

Use the following procedure to configure a Directory softkey on the 57i CT

phone.

1. Click on Operation->Softkeys and XML.

2. Click on the Bottom tab or the Top tab.

3. Select from "Key 1" through "Key 20" on the bottom tab.

Select from "Key 1" through "Key 10" on the top tab.

4. In the "Type" field, select Directory.

5. In the "Label" field, enter a label to apply to this softkey.

6. If configuring a softkey on the Bottom Keys, in the state fields, check

(enable) or uncheck (disable) the states you want to apply to this softkey.

7. Click

to save your changes.

8. Click on Operation->Reset.

9. In the "Restart Phone" field click

to restart the IP phone.

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Softkeys as Callers List

By default, the 57i CT has a Callers List key configured on key 3 of the top

set of keys. However, using the Aastra Web UI, you can assign the Callers

List key to any softkey on the top or bottom keys on the phone.

Callers List

Key

The Callers list is a stored log of your incoming calls. You can use the

Callers List key to access a list of callers that called your phone.

Reference

For more information about the Callers List, see "Suppressing DTMF

Playback" on page 120.

Setting Callers List Softkey

Aastra Web UI

Use the following procedure to configure a Callers List softkey on the 57i

CT phone.

1. Click on Operation->Softkeys and XML.

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2. Click on the Bottom tab or the Top tab.

3. Select from "Key 1" through "Key 20" on the bottom tab.

Select from "Key 1" through "Key 10" on the top tab.

4. In the "Type" field, select Callers List.

5. In the "Label" field, enter a label to apply to this softkey.

6. If configuring a softkey on the Bottom Keys, in the state fields, check

(enable) or uncheck (disable) the states you want to apply to this softkey.

7. Click

to save your changes.

8. Click on Operation->Reset.

9. In the "Restart Phone" field click

to restart the IP phone.

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Softkeys as an Intercom Key

By default, the 57i CT has an Intercom key configured on key 4 of the top

set of keys. However, using the Aastra Web UI, you can assign the

Intercom key to any softkey on the top or bottom keys on the phone..

Intercom

Key

You can use the Intercom key to automiatically connect with a remote exten-

sion for outgoing calls, and to answer an incoming intercom call.

Reference

For more information about the Intercom key, see "Intercom" on page 68.

Setting an Intercom Softkey

Aastra Web UI

Use the following procedure to configure an Intercom softkey on the 57i CT

phone.

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1. Click on Operation->Softkeys and XML.

2. Click on the Bottom tab or the Top tab.

3. Select from "Key 1" through "Key 20" on the bottom tab.

Select from "Key 1" through "Key 10" on the top tab.

4. In the "Type" field, select Intercom.

5. In the "Label" field, enter a label to apply to this softkey.

6. If configuring a softkey on the Bottom Keys, in the state fields, check

(enable) or uncheck (disable) the states you want to apply to this softkey.

7. Click

to save your changes.

8. Click on Operation->Reset.

9. In the "Restart Phone" field click

to restart the IP phone.

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Softkeys as an Empty Key

You can set a softkey to force a blank entry on the IP phone display for a

specific softkey. You do this by setting the softkey to "empty". The soft

keys are added in order (from softkey1 to softkey20) after any hard-coded

keys have been added. If a particular soft key is not defined, it is ignored.

Setting an EmptySoftkey

Aastra Web UI

Use the following procedure to configure an Empty softkey on the 57i CT

phone.

1. Click on Operation->Softkeys and XML.

2. Click on the Bottom tab or the Top tab.

3. Select from "Key 1" through "Key 20" on the bottom tab.

Select from "Key 1" through "Key 10" on the top tab.

4. In the "Type" field, select Empty.

5. If configuring a softkey on the Bottom Keys, in the state fields, check

(enable) or uncheck (disable) the states you want to apply to this softkey.

6. Click

to save your changes.

7. Click on Operation->Reset.

8. In the "Restart Phone" field click

to restart the IP phone.

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Deleting a Softkey

Aastra Web UI

Use the following procedure to delete a softkey function using the Aastra

Web UI.

1. Click on Operation->Softkeys and XML.

2. Click on the Bottom tab or the Top tab.

3. Select from "Key 1" through "Key 20" on the bottom tab.

Select from "Key 1" through "Key 10" on the top tab.

4. In the "Type" field, select none.

5. Click

to save your changes.

6. Click on Operation->Reset.

7. In the "Restart Phone" field click

to restart the IP phone.

The softkey function is deleted from the IP phone memory.

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Restarting your phone

You may want to restart your phone to check for updates on the server.

You may occasionally need to restart your phone to set changes or updates

to your phone or network settings. You may also need to restart your

phone if you have been asked to do so by your system administrator, or

should you experience any unexpected behaviour.

IP Phone UI

1. Press the

2. Use the

button on the phone to enter the Options List.

key to scroll down the list of options to Phone Status and

press Show to select.

3. Press the

key to scroll to the Restart Phone option.

4. Press Show to select the Restart Phone option.

5. Press Restart to restart of the phone. If you do not wish to restart your

phone, press Cancel.

Note: Your phone will be out of service temporarily during the restart and down-

loading process.

Aastra Web UI

1. Click on Operation->Reset.

2. Click

3. Click OK at the confirmation prompt.

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Making Calls

Dialing a Number

First, take the phone off-hook by:

• lifting the handset

• pressing

• pressing a line/call appearance button.

At the dial tone, enter the number you wish to call. If you are unable to

make calls within certain area codes, check with your system administrator

for any toll restrictions placed on your extension that may restrict your

access to long distance area codes or dialling prefixes.

Tue Jan 01 10:10am

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> 201

When your party picks up, a timer appears on your display that records the

length of your call.

Pre-dialing a Number

You can also make a call by pre-dialling a number. Pre-dialling lets you

view a number before you dial. Use the Backspace softkey to correct any

errors.

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Using Handsfree Speakerphone

The handsfree feature allows you to speak to someone without using the

handset or headset. Your phone must be in either the Speaker or Speaker/

Headset audio mode. You can set your desired audio mode using the

Headset Settings option from the Options list. For more information, see

the section "Customizing Your Phone" in the 57i CT Installation Guide.

IP Phone UI

• To dial using handsfree, first press

tone.

and enter a number at the dial

to switch between handsfree and

to switch between

• If in speaker audio mode, press

handset.

• If in speaker/headset audio mode, press

handsfree and headset.

• When the handset is on hook, press

call.

to disconnect a handsfree

When handsfree is on, the speaker light turns on.

Using a Headset

The 57i CT accepts headsets through the modular RJ22 jack on the back of

the phone. Contact your telephone equipment retailer or distributor to

purchase a compatible headset.

Note: Customers should read and observe all safety recommendations contained in

headset operating guides when using any headset.

Advanced Volume Controls for the Headset Mic

On the 57i CT, there are 3 options for the headset microphone volume.

IP Phone UI

To change this volume

1. Press

to enter the Options list.

2. Use

Show.

to scroll down the list of options to Headset Settings and press

3. Press the list number to jump directly to this option, and press Show.

4. Press

to scroll down to headset/mic volume and press Show.

to scroll down the list and press Show to select your desired

5. Use

volume.

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6. Press Done to save changes and exit.

7. If you do not wish to save changes, press Cancel to return to the previous

screen.

Note: By default, the volume for the headset microphone is set to medium.

To Make and Receive Calls Using a Headset

IP Phone UI

1. Ensure that you have selected a headset audio mode by accessing the

Options list (under option Headset Settings).

2. Plug the headset into the jack.

3.Press the

key to obtain a dial tone or to answer an incoming call.

Depending on the audio mode selected from the Options menu, a dial

tone or an incoming call will be received on either the headset or the

handsfree speakerphone.

^{4.Press the}Nto end the call.

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Intercom

On the 57i CT, you can use the Intercom key to automatically connect with

a remote extension. By default, the Intercom key is configured as Key 4 on

the top set of softkeys.

Intercom

Key

IP Phone UI

To use the Intercom key

1. Press the Intercom key.

2.Enter the extension number of the person you wish to intercom or the BLF

softkey for that extension.

3.After a beep tone, your phone will automatically connect with the remote

extension and you can speak through its speaker.

^{4.To cancel intercom, press}Nor the Cancel softkey.

5.When you are finished speaking, hang up the phone by placing the

^{handset back on-hook or by pressing}N or the line/call

appearance button for the active call. When you hang up, the remote

phone will also hang up.

Incoming Intercom Calls

On the 57i CT, you can receive incoming intercom calls. By default, the

microphone for an incoming intercom call is OFF, and the automatic

answer for an intercom call is ON.

Using the Aastra Web UI, you can enable (turn ON) or disable (turn OFF)

the microphone or automatic answering (auto-answer) on the IP phone for

incoming intercom calls. If auto-answer is enabled on the IP phone, the

phone plays a tone to alert the user before answering the intercom call. If

auto-answer is disabled, the phone rejects the incoming intercom call and

sends a busy signal to the caller.

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Enabling/Disabling Microphone and Auto-Answer

Aastra Web UI

Use the following procedure to enable/disable the microphone and/or

auto-answer on the IP phone.

1. Click on Basic Settings->Preferences->Incoming Intercom Settings.

The "Microphone Mute" field is enabled by default (turned OFF).

The "Auto-Answer" field is enabled by default (turned ON).

2. To disable the "Microphone Mute" field (turn ON), uncheck the check

box.

3. To disable the "Auto-Answer" field (turn OFF), uncheck the check box.

4. Click

to save your changes.

5. Click on Operation->Reset.

6. In the "Restart Phone" field click

to restart the IP phone.

Refer to the following procedure for using the Intercom feature.

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Redial

IP Phone UI

• Press

to dial the most recent number you dialed from the phone.

• If you are off-hook and press

called back.

the last number you called will be

• If you are on-hook and press

screen.

, a Redial Directory list appears on-

The redial list stores up to the last 100 numbers you called, allowing you to

scroll through and select the number you wish to redial.

Note: Your system administrator can set your Redial key to speedial a specific num-

ber. Contact your system administrator for more information.

Accessing the Redial List

IP Phone UI

1. If you are off-hook and press

the last number you called.

, the telephone automatically dials

2. If you are not on the phone, press

to display the most recently

dialed number and use

other numbers

to scroll through the list to view the

3. Press

to see the second most recently dialed number, or

to see

the oldest call on your list.

4. To dial the displayed number press

any line keys.

, or lift the Handset or press

^{5. Press}N or the

key to cancel.

Deleting from the Redial List

Note: You cannot delete individual entries in the Redial List.

IP Phone UI

To Delete All Items

1. Press

2. Press the Delete Key, then press the Delete Key again at the prompt to

erase all items.

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Mute

IP Phone UI

Press the

The speaker light will flash slowly and you can hear the caller, but they

cannot hear you. To switch mute on or off, press

button at any time to mute handset, headset or handsfree.

Note: If you place a muted call on hold, the phone automatically takes the call off

mute when you reconnect to the call.

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Receiving Calls

When a call is ringing at your extension, you will see the "Inbound Call"

Screen. The line/call appearance light flashes quickly for the incoming

call.

Tue May 17 10:19am

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201

Keri March

Answering an Incoming Call

IP Phone UI

To answer the call

• For handsfree operation, press

ton for the incoming call.

or the line/call appearance but-

• Press

for handsfree or headset operation.

Note: The audio mode setting you have selected in the options list under Headset

Settings determines if the call goes to handsfree or headset operation. For

more information, see the section "Customizing Your Phone" in the 53i

Installation Guide.

• Lift the handset for handset operation.

If the phone is already connected to a call, pressing the line/call

appearance button for the new incoming call automatically places the

connected call on hold and answers the new call. To reconnect to a party,

press the line/call appearance button for that call.

If you cannot answer the call, the caller goes to voicemail if voicemail has

been configured for your extension.

Note: The

button can be used to cancel the call pickup procedure.

Sending an Incoming Call to Voicemail

You can send an incoming call directly to voicemail without answering the

^{call. To do this, press}N without picking up the handset. If you're

already on the phone your incoming call should go directly to voicemail.

Your phone screen displays a voicemail icon (

) along with the number

of waiting messages, if you have unheard messages

(example:

Note:

x4).

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Handling Calls

When you are connected to a call, you can use the softkeys or hard keys on

the phone to transfer, conference, or place a call on hold.

Placing a Call on Hold

When you place a call on hold, only your phone can retrieve the call.

IP Phone UI

To place a call on hold

1. Connect to the call (if not already connected).

2. Press the Hold

key.

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The line/call appearance light will begin to flash slowly and after a short

time the phone will beep softly to remind you that you still have a call on

hold. The screen displays "Call Held" with the line number the call is held

at the phone.

Note: The phone will not beep to remind you that you still have a call on hold if you

are connected to another call.

When on Hold

To let your caller know that they are still on hold, music plays softly (if this

has been set up for your system). The call/line appearance light for the line

you are on remains solid to indicate that you are still connected.

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>201

Keri March

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Automatic Hold

When juggling between calls, you do not have to press the hold button to

go from one call to the next. The phone automatically puts your current call

on hold as soon as you press a new line/call appearance button. If you have

more than one call on hold, you can reconnect to a held call by pressing the

^{line/call appearance button where that call is being held. Press}N to

disconnect the call.

Retrieving a Held Call

If you have more than 1 call on hold, you can scroll through the held call

information by pressing 3 and 4 navigation keys. To reconnect to a call

press the line/call appearance button where that call is being held. If you

press the call/line appearance button again, you will disconnect from the

call.

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Transferring Calls

Blind Transfer

A blind transfer is when you transfer a call directly to another extension

without consulting with the person receiving the call. To do this, simply

complete the transfer immediately after you have entered the number. The

call goes directly to the extension or outside line you transferred to. If the

party you are transferring the call to does not answer, the transferred call

rings back to your extension.

Consultative Transfer

You also have the option to consult with the person you are transferring

the call to, before you complete the transfer. To do this, simply remain on

the line until the receiving party answers the call. After consulting with the

receiving party, you can either complete the transfer or cancel the transfer

to go back to the original call.

IP Phone UI

When you lift the handset on the phone, the Transfer key displays on the

bottom set of softkeys by default. Use this key to transfer calls

Services

Icom

Dir

Callers

John Smith

Dial

Conf

Xfer

Use the following procedure to transfer a call to another extension. Use the

following illustration as a reference.

Transfer Key

when handset is

lifted

To transfer a call to another extension

1. Connect to the call you wish to transfer (if not already connected).

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2.Press the Intercom key.

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3.Press a line/call appearance button followed by the extension number of

the person you wish to transfer the call to.

4.If you do not wish to transfer the call, press the line/call appearance

button again to abort the transfer. This disconnects the new call, leaving

the original call on hold. To go back to theoriginal call, press the line/call

appearance button for this call.

5.To complete the transfer, you can press the Intercom key again, or

^{disconnect by placing the handset back on hook, pressing}Nor

pressing the line/call appearance button for the active call.

Note: To complete a "blind" transfer, press the Intercom Key again before the phone

begins dialing. To complete a consultive transfer, remain on the line to speak

with the party, before pressing the Intercom Key again. To cancel the transfer,

selet Cancel on the display screen.

Conferencing Calls

The 57i phone system supports up to 3 parties (including yourself) in a

conference call.

Note: Your system administrator can set your conference key to speeddial a specific

number. Contact your system administrator for more information.

When you lift the handset on the phone, the Conference key displays on

the bottom set of softkeys by default. Use this key to create conference call.

Services

Icom

Dir

Callers

John Smith

Dial

Conf

Xfer

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IP Phone UI

Use the following procedure to create a conference call. Use the following

illustration as a reference.

Conference

Key

1. Connect to the first party you wish to include in the conference (if not

already connected).

Note: A "Conference" softkey automatically appears in the display when on a call.

2.Press the Conference key. A new line opens.

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3.Press a line/call appearance button followed by the extension number of

the person you wish to add to the conference.

4.Wait for the new party to answer. You can consult with the new party first

before adding them to the conference.

5.If you do not wish to add the new party to the conference, press the line/

call appearance button for this call. This disconnects the new party,

leaving the original call on hold. To go back to the original call, press the

line/call appearance button for this call.

6.To add the new party to the conference, press the Conference key again.

7.To drop the new party from the conference, press the Conference key one

more time.

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Note: You can use

to scroll through and see the numbers and names (if

available) of the parties in the conference call.

8.If you wish to exit the conference leaving the other two parties connected,

^{disconnect by placing the handset back on-hook or by pressing}N.

To conference two calls you are already connected to

IP Phone UI

1. Begin with active calls on two different lines.

2. Press the Conference key. A new line will open.

3. Press the line key of the call you wish to conference with.

4. Press the Conference key again. The two lines link into a conference call.

Note: When a name is displayed, pressing

call.

drops the displayed party from the

Note: When a name is displayed, pressing

call.

drops the displayed party from the

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Picking up Calls

Press the line/call appearance button for an incoming call. If the phone is

connected to a call, pressing one of the line/call appearance buttons will

automatically place this call on hold before opening up a new line for the

new call.

IP Phone UI

To pickup a call

1. Press the line/call appearance button for that call.

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Pickup

^2.PressNif you do not wish to pickup a call. This cancels the call

pickup procedure.

Ending Calls

IP Phone UI

To end a call, you first need to connect to the call if not already connected. To

end a call, you first need to reconnect to the call if not already connected

^{(for example, if your caller is on hold). Press}Nor the line/call

appearance button of the active call to end the call. If connected through

the handset, you can also place the handset back on hook to end the call.

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Managing Calls

The 57i has several features that make it easier to manage calls, and to keep

track of your caller history, as well as your business and personal contacts.

These features include:

• Directory List

• Callers List

• Call Forwarding

• Missed Calls Indicator

• Voicemail

Directory List

The 57i IP phone has a "Directory List" feature that allows you to store

frequently used numbers on the phone. You can also dial directly from a

directory entry.

From the Directory List in the IP Phone UI, you can add, delete, change, or

move entries as required. The following is an example of the Directory List

Header screen with 97 entries in the List.

Directory

97 items

Use

to view

Press 1st letter

DeleteList

Quit

Add New

Sorting Entries and Quick Search Feature

You can also sort multiple numbers according to preference and perform a

quick-search feature that allows you to enter the first letter that

corresponds to a name in the Directory to find specific line items. The

phone displays the first name with this letter. The quick-search feature in

the Directory List works only when the Directory is first accessed.

Note: The quick-search feature in the Directory List works only when the Directory

is first accessed.

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Adding to and Editing the Directory List

You can store a maximum of 7 numbers associated with a unique name.

You can apply pre-defined labels to the entry which include, Office, Home,

Cell, and Pager, or create your own labels. The following table indicates the

maximum characters for each line and field in the Directory List.

Directory List Limitations

Maximum length of a line

Maximum length of a name

Maximum length of a label

Maximum length of a URI

255

characters

Maximum number directory entries in the

NVRAM

200

entries

The following examples illustrate the IP Phone UI screens you can use to

add/edit entries in the Directory List.

Name

Number

Line: 1

Save

Backspace

abc

Cancel

Screen 1

Label

Oﬃce |

Save

Backspace

abc

Label

Cancel

Screen 2

Adding Names, Numbers, Labels

On Screen 1:

• You can add names using the abc softkey.

• You can add numbers (up to 7 numbers per name) using the numbers

on the phone’s keypad.

• Use the Backspace softkey when required.

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• Use the Save softkey when you are finished addnig the name and num-

ber(s).

• You can exit from Screen 1 at any time without saving by pressing the

Cancel softkey.

Note: Use the

On Screen 2:

keys to toggle between Screen 1 and Screen 2.

• You can add a label or URI using the abc softkey; Or you can populate

the "Label" field with a pre-defined label (Office, Home, Cell, Pager) by

pressing the Label softkey.

• Use the Backspace softkey when required.

• Use the Save softkey when you are finished addnig the Label.

• You can exit from Screen 2 at any time without saving by pressing the

Cancel softkey.

Editing Names, Numbers, and Labels

On Screen 1, when the cursor is in the "Line" field, softkey 5 displays a

Change softkey. The following example illustrates a Directory entry for

"Steve Smith", with a phone number and an "Office" label. Since the

cursor is in the "Line" field, the Change softkey displays.

001

Steve Smith

Oﬃce

905-760-9999

Line: 1 |

Delete

Change

Quit

Dial

Add Number

The following example shows the same Directory entry without a label.

001

Steve Smith

905-760-9999

Line: 1 |

Delete

Change

Quit

Dial

Add Number

• You can use the Dial softkey to automatically dial the number in the

Directory entry.

• You can use the Add Number softkey to add additional numbers to the

current Directory entry (up to 7 numbers per name).

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• You can use the Delete softkey to delete a number or to delete multiple

numbers in an entry (see "Deleting Single and Multiple Numbers in an

Entry" on page 85.

• You can use the Change softkey to change a number or a name.

• You can use the Quit softkey to quit the editing of the current Directory

entry.

Scrolling Multiple Screens Per Entry

If there are multiple numbers for an entry, the

and

keys display for

you to scroll multiple screens. The following examples show Screen 1 as

Steve Smith’s Office number, Screen 2 as Steve Smith’s Home number,

and Screen 3 as Steve Smith’s Cell number. The first scroll

indicates

indicates you

indicates this is

there are multiple number entries for the name. The

can scroll forward or backward between screens. The

the last number entry for the name.

001

905-760-9999

Line: 1 |

Delete

Change

Quit

Dial

Arrange

Add Number

001

Home

783-555-7676

Line: 1 |

Delete

Change

Quit

Dial

Arrange

Add Number

001

Cell

783-444-5555

Line: 1 |

Delete

Change

Quit

Dial

Arrange

Add Number

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Arranging Multiple Screens

You can use the Arrange softkey to move the number/label/line forward or

backward between screens for the specified name. If there is a label

assigned to the entry, the following screen displays after pressing the

Arrange softkey.

Label: Cell

1. Oﬃce

2. Home

3. Cell

Save

Cancel

• Pressing the Save softkey in the above screen places the Cell label, the

Cell number, and line associated with the Cell number, into the one

position. So the first screen to display for the entry would be the Cell

number screen. If no label is assigned to the entry, the numbers would

be arranged in the order you specify.

The following example illustrates the new arrangement of Steve Smith’s

numbers.

Note: The Office label moves to the second position and the Home label moves to

the last position.

001

Cell

783-444-5555

Line: 1 |

Delete

Change

Quit

Dial

Arrange

Add Number

001

905-760-9999

Line: 1 |

Delete

Change

Quit

Dial

Arrange

Add Number

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001

Home

783-555-7676

Line: 1 |

Delete

Change

Quit

Dial

Arrange

Add Number

Deleting Single and Multiple Numbers in an Entry

You use the Delete softkey to delete a single number or multiple numbers

for an entry. For a single number assigned to a name, pressing the Delete

softkey displays the following screen.

Delete?

Steve Smith

Cancel

Yes

• You can press Yes to delete the directory entry (name, number, label,

and line) from the Directory List.

• You can press Cancel to cancel the delete function.

For multiple numbers assigned to a name, pressing the Delete softkey

displays the following screen.

Delete number

2272939

or delete all

Steve Smith

entries?

Entries

Cancel

Number

• You can press Entries to delete the directory entry (name, all numbers,

labels, and lines associated with the name) from the Directory List.

• You can press Number to delete only a specific number associated with

a name.

• You can press Cancel to cancel the delete function.

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Downloading the Directory List to Your PC

You can download the Directory List to your PC via the Aastra Web UI. The

phone stores the directorylist.csv file to your PC in comma-separated

value (CSV) format.

You can use any spreadsheet application to open the file for viewing. The

following is an example of a Directory List in a spreadsheet application.

The file displays the name, phone number, and line number for each

Directory entry.

Server to IP Phone Download

Your system administrator can populate your IP phone Directory List with

server directory files. Contact your system administrator for more details.

Accessing the Directory List

Use the following procedures to access the Directory List.

IP Phone UI

1. Press the Services key on the phone to display the Services menu, and

select "Directory List".

Press the Directory softkey (default key is key 2 on the Top Keys).

2. Use the

List.

keys to scroll through the line items in the Directory

3. To dial a displayed entry from the Directory List, pick up the handset,

press the handsfree key, or press the Dial softkey.

4. To exit the Directory List, press the Quit softkey.

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Callers List

The Callers list is a stored log of your incoming calls. The 57i telephone

stores information on up to 200 incoming calls in the Callers list. Your

telephone logs the number and name (if available) of the caller, when they

last called, and the number of times they tried to reach you.

When the Callers list is full, the oldest call records are deleted to accommo-

date the information of new callers.

If the telephone number of an incoming or outgoing call matches a number

that you have programmed with a name in a programmable key or the

Directory, the Callers list will display the name and number.

The display shows you how many callers have been added to the list since

you last checked it.

Caller’s List Screen Display

Display Item

Description

450-349-0438

Indicates you have returned the call from the

Callers list.

N MAR 04 3:30pm

"N" indicates a new call.

XX New Callers

When you’re not on the telephone and not in

the Callers list, the display shows you how

many callers have been added to the list since

you last checked it.

Indicates an unanswered call in the Callers list.

Indicates an answered call in the Callers list.

Indicates a Call Waiting call in the Callers list.

Indicates an incoming Call Waiting call.

John Burns

9054550055

"2x" indicates this caller has called twice. The

display shows the date and time of the last call

Jun 8 2:41pm 2X from that caller.

You can view, scroll, and delete line items in the Callers List from the IP

phone UI. You can also directly dial from a displayed line item in the

Callers List.

You can also download the Callers List to your PC for viewing using the

Aastra Web UI. When you download the Callers List, the phone stores the

callerlist.csv file to your computer in comma-separated value (CSV)

format.

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You can use any spreadsheet application to open the file for viewing. The

following is an example of a Callers List in a spreadsheet application. This

file displays the name, phone number, and the line that the call came in on.

Using the Callers List

IP Phone UI

Use the following procedure to access the Callers List. Use the following

illustration as a reference.

Callers List

Key

Handsfree

Button

1. Press the Callers List key.

Press the Services key if your system administrator has configured the

Services key to access the Callers List.

2. Use the

keys to scroll through the line items in the Callers List.

Note: To the left of a line item, a b icon displays with the handset ON or OFF the

receiver. The ON receiver indicates the call came in as a missed call. The OFF

receiver indicates the call came in and was answered.

3. To delete all entries in the Callers list, press the Delete softkey at the

"Callers List" header.

To delete a line item from the Callers List, select the line item you want

to delete and press the Delete softkey.

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4. To cancel a delete function, press the

or the

Scroll keys.

5. To save a line item to a softkey for speeddialing, press the Save softkey

and enter the line number at the "Save to?" prompt that is already con-

figured for speeddialing at a softkey.

6. To dial a displayed entry from the Callers List, pick up the handset,

press the

handsfree button, or press a line key.

7. To exit the Callers List, press the Callers List key.

Editing in the Callers List

Important: The Caller List does not save changes. Editing in the Callers List

is generally used if you plan to call the number and need to add a prefix.

In the Callers List, if a dial pad key is pressed when a number and/or a

name is displayed, the cursor will automatically add the digit at the left

side of the number to enable the entry of the prefix.

Jun 8 2:55pm

⁰⁰⁷John Burns

9054550055

IP Phone UI

Use the following procedure to edit the Callers List. Use the following

illustration as a reference.

Callers List

Key

Handsfree

Button

1. Press the Callers List Key.

2. Press

to find the entry you want to edit. Press

to see the oldest call on your list.

to view the

most recent call, or

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3. Press any key on the dial pad to begin editing.

4. To move the cursor one digit to the right, press

. To erase one digit to

the left of the cursor, press

5. To dial the displayed number press

press any line keys.

, or just lift the handset, or

Deleting from the Callers List

You can delete individual items from the Callers List, or you can delete all

items in the Callers List..

IP Phone UI

Use the following procedure to delete an individual item from the Callers

List. Use the following illustration as a reference.

Callers List

Key

1. Press the Callers List Key.

2. Use

keys to find the item you want to delete.

3. Press the Delete softkey.

4. Press the Delete softkey again at the prompt to erase the item.

IP Phone UI

Use the following procedure to delete all items from the Callers List.

1. Press the Callers List Key.

2. Press the Delete softkey.

3. Press the Delete softkey again at the prompt to erase all items.

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Downloading the Callers List

Use the following procedure to download the Callers List to your PC using

the Aastra Web UI.

Aastra Web UI

1. Click on Operation->Directory.

2. In the Callers List field, click on

A File Download message displays.

3. Click OK.

4. Enter the location on your computer where you want to download the

Callers List and click SAVE.

The callerslist.csv file downloads to your computer.

5. Use a spreadsheet application to open and view the Callers List.

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Call Forwarding

The call forwarding feature on the IP phone allows incoming calls to be

forwarded to another destination. The phone sends the SIP message to the

SIP proxy, which then forwards the call to the assigned destination.

Call forwarding is disabled by default. You can enable call forwarding on a

global basis or on an individual line-basis, for each line. If you have

configured call forwarding on an individual line, then the settings for this

line are used; otherwise, the phone-wide call forward settings are used.

You can enable call forwarding on all phones (global settings) or on specific

lines (local settings) of a single phone. For local settings, you can set call

forwarding on up to 9 individual lines.

For global and local call forwarding, you can set the following:

• Call forward mode

• Destination number

• Number of rings before forwarding the call (from 1 to 9 rings)

The following are the call forward modes you can set:

Call

ForwardMode

Description

Off

Disables call forward

(Aastra Web UI only)

All

Phone forwards all incoming

calls immediately to the

specified destination.

Busy

Phone forwards incoming calls

if the line is already in use.

No Answer

Phone forwards the call if it is

not answered in the specified

number of rings

Busy No Answer

Phone forwards the call if

either the line is already in use

or the call is not answered in

the specified number of rings.

Note: You can set the global call forward settings using the IP phone UI or the Aastra

Web UI. However, you must use the Aastra Web UI to set the per-line call for-

ward settings. The per-line settings override the settings for global call for-

warding.

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Setting Call Forwarding

Use the following procedure to set global call forwarding.

For Global Call Forward Settings

IP Phone UI

1. Press

on the phone to enter the Options List.

2. Select Call Forward and press Show.

3. Enter the "Call Forward" number destination for which you want your

incoming calls to be forwarded.

Note: If you leave the "Number" field blank, call forwarding is disabled.

4. Enter the "Call Mode" that you want to set on your phone.

5. Enter the "Number of Rings" you want to set before the call is

forwarded. Valid values are 1 to 9.

Note: "Number of Rings" field applys to No Answer and Busy No Answer modes

only.

6. Press Enter to save the settings.

Aastra Web UI

1. Click on Basic Settings->Call Forward.

For Global Call Forward Settings:

2. In the "Mode" field, select the mode you want to set on your phone.

Note: To disable call forwarding in the Aastra Web UI, set the mode to OFF and

remove the phone number in the "Number" field.

3. In the "Number" field, enter the call forward number for which you

want your calls to be call forwarded.

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4. In the "Number of Rings" field, enter the number of rings you want to

set before the call is forwarded. Valid values are 1 to 9.

5. Click

to save the Call Forward settings. The changes are

dynamic and are immediately applied to the phone.

For Per-Line Call Forward Settings:

1. Select a line to set Call Forwarding on.

2. In the "Mode" field, select the mode you want to set on this line.

Note: To disable call forwarding in the Aastra Web UI, set the mode to OFF and

remove the phone number in the "Forward Number" field.

Note: To force a line to use the global settings, set the "Mode" field to Global.

3. In the "Forward Number" field, enter the call forward number for which

you want your calls on this line to be call forwarded.

4. In the "Number of Rings" field, select the number of rings on the line

before the call is forwarded. Valid values are 1 to 9.

5. Click

to save the Call Forward settings. The changes are

dynamic and are immediately applied to the phone.

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Missed Calls Indicator

The IP phone has a "missed calls" indicator that increments the number of

missed calls to the phone. This feature is accessible from the IP phone UI

only.

The number of calls that have not been answered increment on the

phone’s idle screen as "<number> New Calls". As the number of

unanswered calls increment, the phone numbers associated with the calls

are stored in the Callers List. The user can access the Callers List and clear

the call from the list. Once the user accesses the Callers List, the

"<number> New Calls" on the idle screen is cleared.

Accessing and Clearing Missed Calls.

IP Phone UI

Use the following procedure to access and clear missed calls from the

Callers List. Once you display the Callers List, the "<number> New Calls"

indicator clears. Use the following illustration as a reference.

Services

Key

Callers List

Key

1. Press Callers List key on the phone.

Press the Services key and select Callers List from the menu.

2. Use the

keys to scroll through the line items in the Callers List

to find the line items that have the b icon with the receiver ON. These

are the missed calls to the phone.

3. To clear a line item from the Callers List, select the line item you want to

delete and press the Clear softkey.

The line item is deleted from the Callers List.

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Voicemail

The Voicemail feature on the 57i IP phone allows you to use a line,

configured with a phone number for dialing out, to connect to a voicemail

server.

For each assigned Voicemail number, there can be a minimum of 0 or a

maximum of 1 Voicemail access phone number.

The Voicemail list displays a list of phone numbers assigned to the

57i that have registered voicemail accounts associated with them.

Note: The Voicemail list does not display the voicemail access number.

The phone displays up to 99 voicemails for an account even if the number

of voicemails exceeds the limit.

Registered account numbers/URIs that exceed the length of the screen,

either with or without the voicemail icon and the message count, are

truncated with an ellipse character at the end of the number/URI string.

The end of the Voicemail list displays the number of new voicemail

messages (if any exist).

Contact your system administrator for lines configured for Voicemail.

Using Voicemail

IP Phone UI

1. Press the Services key on the phone.

2. Select "Voicemail".

3. Use the

list.

keys to scroll through the line items in the Voicemail

4. When you have selected a line item, press the

handsfree key,

Scroll Right key, or press a line softkey to make an outgoing call using

the voicemail access phone number associated with the line for which

the voicemail account is registered.

From a selected item in the Voicemail list, you can also lift the handset

(go offhook) to make an outgoing call using the voicemail access phone

number.

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Using Your 57i CT Cordless Handset

The following sections describe the various 57i CT cordless handset key

functions, and how they help you make and manage your calls and caller

information.

57i CT Handset Key Panel

The following illustration and table identify the keys on the key panel of

your 57i CT handset that you can use for handling calls.

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57i CT Handset Key Description

Function #

Function Description

Receiver

Volume key

• During Ringing: Adjusts ringer volume

• During a call: Adjusts receiver volume

• During text mode (not in a call): Moves cursor

right/left

Display

Features ƒ Key List

• Access key to the programmed Feature Key List

• Scrolls up when in the various lists

• Adds a space during editing

Softkeys

• Activates feature or option shown on the display

above the keys

Call key

• Used to obtain dial tone

• Also used as a Hold key

Dial Pad

Mute Key

• When used, prevents the caller from hearing you

Headset Jack

Status Light

Release key

• To end calls and go on hook

• Exits Menu and the various lists

Menu Key

• Access key to the different Options

• Scrolls down when in the various lists

• Used as Backspace during editing

Redial Key

• Displays the last 10 numbers dialed

Charging Jack

Charging Contacts

Microphone

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When in an idle state, pressing the Menu key Â of the handset will

present the following list of options. Once in the menu list the user can

scroll up Ï

and down Â using the scrolling keys to see each option.

Item #

Menu list

Intercom

Language

Ring tone

Custom name

Timer Off

Vibrate Off

Hset pairing

Key lock Off

Backlight Off

Silent Alert

Note: The display will return to idle if no action/activity is initiated within 20 sec-

onds.

Accessing Options

Pressing the Â key will access the options list menu. This action results in

displaying a Menu list header with brief list navigation instructions .

use

to view

Navigation of the menu is performed using the down arrow (Â key) or the

up arrow ( Ï key). Shortcut to the menu item can also be performed by

pressing the corresponding menu item number. Two digits numbered

items can be short-cutted by pressing the digits within a one second time

span.

Pressing the y key will quit the Menu and return to the idle mode or call

mode.

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Intercom

The 57i CT supports intercom function between a 57i CT base and any of its

paired cordless handsets, and vice versa.

Pressing Select while viewing this option will bring up a list of base and

paired handsets available for intercom. To select a handset or base to

intercom, navigate to the desired handset or the base using the Â key or

the Ï key. Then press the Call soft key. Shortcut to any handset or base in

the list is permitted by pressing the corresponding numeric key digit; the

order of the list is numbered from zero (0) for the base (0) and four (4) for

the 4th handset in the list.

Note: Your system administrator can configure outgoing Intercom calls using the

Icom button. Contact your system administrator for more information.

Reference

For more information about the intercom feature, see "Intercom" on

page 100.

Language

The prompt on 57i CT handset can be personalized to English, French, or

Spanish language. A checkmark beside the language indicate the currently

selected language prompt.

In English?

= Scroll

Cancel Select

Reference

For more information about changing language on the handset, see

"Language" on page 139.

Ring Tone

There are several selectable Ring tones available on the 57i CT handset. A

checkmark beside the ring tone number indicates the currently selected

ring tone.

Ring Tone 1

= Scroll

Cancel Select

Reference

For more information about changing ring tones on the handset, see

"Using Your 57i CT Cordless Handset" on page 97.

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Custom name

Custom name allows the user to personalize the name/label for the

cordless handset. In a multi-handset environment, this is an ideal option to

personalize each handset to its user or extension number.

IP Phone UI

1. Press Â .

2. Navigate to Custom Name or press 4 .

3.Press the Change softkey.

4.Press the Edit softkey. If a custom name already exists, the Delete softkey

will be presented.

5.Using the keypad, type out a new label or use the scroll keys Ï and Â to

move the cursor to the desired display position or to erase text.

6.The ChCase softkey is available to toggle between upper and lower case

text entry.

7.Press the Save softkey to save the name.

8.Press the Goodbye y key to return to the main idle screen.

Note: In editing mode, the Volume Bar can be used in place of the Ï and Â keys to

control the screen cursor. Pressing the Lower end volume bar for Backspace/

Erase; and pressing the Higher end volume bar to add a Space.

Call timer

When the call timer is enabled, the timer starts from the first call and

continues until all calls have been released.

Note: The call timer is not usable for call accounting since the timer continues to

increment even when the call is on hold.

Vibrate

The Vibrate option allows the handset to signal an incoming call by

vibrating as well as ringing. By default, this option is always Off.

• To enable this feature, press the Change softkey and the display will

indicate "Vibrate On" and "-confirmed-" and will quickly return to the

previous menu display.

• Once the Vibrate is On, p icon is shown beside the ringer icon on the

top right line of the display.

• Pressing the y key will return you to the main idle display screen.

Handset Pairing

All handsets must be paired to a 57i CT base before it can be used. Please

refer to the section entitled 115.

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Key Lock On or Off

The key lock option enables the user to lock the keypad keys. This prevents

accidental activation of the phone.

To lock the keys from the key lock option page:

• Press Change softkey to turn Key lock ON or OFF. The screen will dis-

play Key lock On or Key lock Off -confirmed-.

Pressing the y key will return you to the main idle display screen.

Note: You can activate the Key Lock Off or On by pressing only the Â and then

the* key from the idle screen.

Backlight

The Backlight option allows the user to turn on or off the backlit light on

the LCD display.

• Press Change softkey to turn Backlight ON or OFF.

Once the Backlight option is chosen, the screen will display Backlight On

or Backlight Off -confirmed-.

Silent Alert

The Silent Alert option will activate an internal hardware vibrator instead

of a regular ringer during an incoming call. By default, the Silent Alert is

automatically set to Off.

To activate Silent Alert from the option display:

• Press Change softkey to turn alert On or Off. The display will show

–confirmed-.

• Once the Alert is On, p icon is shown on the top line of the display.

Notes:

1. You can activate or deactivate the Silent alert by pressing only the Â key and

then the # key.

2. The Ringer Icon does not appear on the display when the Silent alert is On.

Finding the Phones’s IP Address using the Handset

You can find the IP address of the IP phone’s Base Unit using the handset.

Use the following procedure to find the IP address.

IP Phone UI

1. Press the Â key to enter the Options List when the phone is not in use.

2. Use the scroll keys Â andÏ to scroll to the "Network" option.

3. Press r to select the "Network" option.

4. Use the scroll keys Â andÏ to scroll through the network status until

the IP address of the phone appears in the display.

5. Press y when done.

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Feature Keys on the Handset

You can program up to 15 feature keys on the 57i CT handset with specific

functions using the Aastra Web UI. The following table identifies the

functions available for all 15 handset keys and the default functions for

each key.

Key Function Description

Default for:

Line 1

Line 2

Line 3

Line 4

Icom

Line 1 key - Selects line one

Handset Key 1

Handset Key 2

Handset Key 3

Handset Key 4

Handset Key 5

Line 2 key - Selects line two

Line 3 key - Selects line three

Line 4 key - Selects line four

Intercom key – Enter handset list to select

handset to call

Dir

Directory key – Activate directory feature

Callers key – Activate callers feature

Transfer key - Activate transfer feature

Handset Key 6

Handset Key 7

Handset Key 8

Callers

Xfer

Conf

Public

Conference key - Activate conference feature Handset Key 9

Public key – Toggle between public & private

call mode

Handset Key 10

None

No function is selected – this key is empty, no Handset Key 11 and

label.

Line 5

Line 6

Line 7

Line 8

Line 9

Line 5 key (if available) - Selects line five.

Line 6 key (if available) - Selects line six.

Line 7key (if available) - Selects line seven.

Line 8 key (if available) - Selects line eight

Line 9 key (if available) - Selects line nine

Handset Key 13

Handset Key 14

Handset Key 15

Feature Key Programming Guidelines

The following are guidelines to use when programming the feature keys on

the handset:

• All handsets paired with the same Base Station have the same pro-

grammed functions since the web interface applies the functions to all

the handsets paired with that base.

• A newly registered handset or handset that was out-of-range during the

programming needs to perform an "off-hook and on-hook" sequence in

order for the newly programmed function to be broadcasted to the

affected handsets. Simply press the v key from the idle state to go off-

hook. Then, press the y key to go back on-hook.

• Duplicate functions can exist in the feature key as there is no filtering or

duplicate checking done on the handset or the base.

• If no line keys are programmed for the feature key, the handset is

restricted to intercom calls only.

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• If all 12 programmable functions have been programmed to "None", the

user is presented with a List empty message when the feature key is

pressed.

List empty

Use web page to

configure

• For security reasons, the user has 180 seconds (3 minutes) to complete

the programming. Otherwise, the phone displays the following error:

** Error **: Session expired, Please reload page.

• For security reasons, the user must submit the page from the same

browser that was used to load the page. If the user tries to submit the

page from any other IP address, the following error displays:

** Error ** Session invalid. Different Client IP Addresses. — Please

reload page

Programming Feature Keys

You can program up to 15 feature keys on the 57i CT IP phone using the

Aastra Web UI. Use the following procedure to program the feature keys

on your 57i CT Base Station and all paired handsets.

Aastra Web UI

1. Open your web browser and enter the phone’s IP address or host name

into the address field.

2. At the prompt, enter your username and password and click

Note: For a user, the default user name is “user” and the password field is left blank

3. Click on Operation->Handset Keys..

4. Select the handset key you want to program.

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5. Select the function for that handset key from the "Key Function" field.

6. Click to save the function you selected to the handset key.

The key programming information is sent to the 480i Base Station and to

all the cordless handsets associated with that Base Station. Any key pro-

grammed to "None" does not appear in the handset’s list.

Idle Mode

During idle mode (i.e. no incoming call, no active call, or no call on hold),

the handset name, date & time, status messages, and status icons are

present on the display.

Angela

May 17 10:19am

Note: The phone name label (Angela in the diagram above) can be edited in the

Options list.

Handset Icons and Status Messages

Screen Icons

Battery Charge State

4 bars for battery full and the battery icon flashes when charging

Reception (Radio Link)

On - Within Range: Ready for use

OFF - Out of range/no radio link

Feature Key Activation

Indicates the phone is off hook or a call is in progress

Silent Alerter

Silent alerter activated

Ringer Volume

This icon is available only when the phone is in idle mode to indicate the

ringer volume level. The box will go from empty to fully black to represent

¬ b

from off to low to high volume.

Receiver Volume

This icon is available only when the phone goes off-hook to indicate the

receiver audio volume. The box will go from empty to fully black to

represent from low to high volume; there are 10 volume levels total.

Directory List

This icon located just above the softkey allows access to the Directory

List feature.

Callers List

This icon located just above the softkey allows access to the Callers List

feature.

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Status Messages

Display Message

Description

Microphone mute

Out of range

Indicates when the Mute button has been Activated

Appears briefly when pressing a key if out of range of the base sta-

tion

Handset Keys

Softkeys ( { or } )

Your 57i CT cordless handset has 2 softkeys directly under the LCD

display. The softkey menus will change depending on the phone’s state,

displaying relevant softkeys only. These softkeys are pre-programmed for

the call handling and extension management features.

Talk /Hold v Key

The Talk/Hold key v is a multi-purpose key with the following uses:

• To initiate a call by seizing the line or through pre-dial.

• To answer a call during ringing.

• To place a call on hold during an active call.

Hold v Key

Pressing the hold key v while on a call will place the call on hold. While a

call is on hold, and if there are no other active calls, the LED will flash at

the hold rate and the display will present the Call is on hold prompt. In

addition, held call reminder tone will be played in the form of a short ring

burst (flash ring).

This handset is equipped with an auto-hold feature. While on an active

call, pressing any other line key will result in the current line being placed

on hold and the new line being seized.

Release Key ( y )

The release key is a multi-purpose key with the following uses:

• To end a call.

Note: If handset is placed in the charger cradle, it will also end the call.

• To silent the ringing during an incoming call.

• To exit feature such as Menu (options), Directory, Callers, Redial, Pre-

dial.

Note: Pressing this key in a feature will not terminate an active call.

Mute Key ( æ )

Use the mute key when you want to be able to hear a caller but have them

not hear you. Press the æ key to mute the handset. Press the æ key again

to disengage mute. The Microphone mute prompt is displayed when mute is

activated.

Redial Key ( ß )

The Redial key displays a list of the last 10 calls made from the handset.

Use the Ï and Â to scroll through the list.

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Feature Key List ( Ï )

The 57i CT cordless handset supports a programmable feature key list for

easy access to common features. The available features include line keys,

intercom, directory, callers log, transfer, conference, and public/private call

mode. For more information about the feature keys, see "Feature Keys on

the Handset" on page 103.

Menu List ( Â )

The Menu list allows access to intercom calling, and personalization of

handset including language, ring tone, vibrate, backlight and silent alert.

Please refer to the section "Using Your 57i CT Cordless Handset" on

page 97.

Multifunction Handset LED Indicator

The multifunction Handset LED provides the following user feedback:

• Flash: Message Waiting Indicator – Slow

• Flash: Alerting – Rapid

• Flash: Mute – intermittent

• Flash: Hold – Intermediate

• Solid: On an active call

Battery Charging

The handset is powered by a nickel metal hydride battery pack. To install

and charge the battery:

1. Slide the cover of the battery compartment.

2. Place the battery pack in the compartment with the connector wires

pointing towards the bottom of the handset.

3. Connect the battery terminal wire to the charging pins located in the

compartment

4. Slide the cover of the battery compartment back onto the handset

5. Place the handset, face up, in the charging cradle. The handset should

easily slide into the charging cradel. If it does not, check the battery

compartment cover to ensure it is in the proper position.

To confirm that the battery is charging, check the battery icon symbol on

the handset display to see if the lines inside the icon are flashing left to

right.

Note: The battery must be charged for a minimum of six hours prior to initial usage

of the phone.

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Handset Battery Indicator & Status

The display provides "at a glance" information on the handset battery.

The bars indicate the battery charge level — 4 for full, needs

recharging when only 1 bar appear

d c b a

The bars will flash when the battery is being recharged on the

charger stand.

Note: The handset is designed to recharge the batteries automatically, when

required and placed on the charger stand. The battery icon will not flash and

the handset does not charge every time it is placed on the stand. If a defective

battery is replaced, then the battery Icon is not identified until the new battery

is charged for at least 2 minutes.

Volume Control

The volume key, located on the side of the handset, controls both the

receiver and ringer volume.

Note: The volume key can also be used to adjust the right/left cursor to add spaces

or to erase characters on the display when editing or creating names, key

labels etc.

To adjust the receiver volume:

• While on a call, press the top of the key to increase the receiver volume

and press the bottom of the key to decrease the volume. The receiver

volume icon on display will indicate the current volume level. In

absence of a PBX, the receiver volume returns to the default setting after

each call. However, the PBX directive can direct the handset default to

the volume.

To adjust the ringer volume:

• When the handset is not being used for a call, press the top of the key to

increase the ringer volume and press the bottom of the key to decrease

the ringer volume. The handset ringer will sound on each adjustment to

reflect the new setting and the ringer volume icon on display will also

show the current level chosen.

Directory – 57i CT Cordless Handset

Entering Characters and Numbers

Editing keys

During alphanumeric entry, the volume control keys become edit keys.

They are used to provide backspace and forward-space capability to the

unit. For Backspace/Erase, press the Lower end of the volume bar. To add

a space or to erase from left to right, press the higher end of the volume

bar.

Note: The Down scroll key (marked Â ) or the Up scroll key (marked Ï ) are also

used to provide backspace and forward space respectively.

General Record Editing

To accommodate adding and editing, use the available characters as

labelled on the keypad. Pause key and special characters are also

available:

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0 key / Pause key

To allow the user to enter pause characters, the pause key is the 0 digit

key in alphanumeric editing mode. Characters will appear in the following

order: : 0, p .

1 key

In the alphanumeric mode, the 1 digit key will access several special

characters. Characters will appear in the following order:

;

(

)

As can be seen, these special characters accessible through the 1 key

allow URI and IP address data entry.

Note: To enter the dot/period in the IP address format, the star * key is used when

in numeric "123" editing mode. Alternatively, in text "abc" or "ABC" editing

mode, use the 1 key to access the ".".

"123" —þ"abc"þ—"ABC" softkey

You can use the left soft key to toggle from numeric "123" editing mode to

lower case text "abc" editing mode, to upper case text "ABC" editing mode.

Number/Address

693_

Number/Address

693_

123

Save

abc

Save

Switch from Numeric to Lower Case Alphanumeric Mode

Number/Address

693seam_

Number/Address

693seamG@_

abc

Save

ABC

Save

Continued Editing in Lower Case Text mode Then Switch to Upper Case Text Mode

Number/Address

693seamG@_

Number/Address

693seamG@_aastra

.com

ABC

Save

abc

Save

Cycle Edit Mode Back to Lower Case and Finish Address Entry

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Adding Record to Directory

The directory can store up to 50 names and numbers, which are displayed

in alphabetical order. If no name is entered, the entries are sorted by

number, at the beginning of the directory.

To add an item to the directory,

1. Press the

soft key from the idle mode as shown below.

Angela

May 17 10:19am

2. Press the Add soft key.

1 item

Press first

letter or

Add

Delete

3. Enter the Number/Address information. Please refer to 108.

4. Press Save to advance to the name entry screen.

Pressing "Save"

Number/Address

123abcABC@aastra

.com_

Enter name

softkey moves to the

name editing mode

abc

Save

ChCase

Save

5. Enter a name for the Number/Address information. The name can have

up to 15 characters, including spaces. Please refer to 108.

6. Press the Save softkey. The display will show Item saved.

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Callers List – 57i CT Cordless Handset

The Callers list stores the last 50 calls received. Items are stored in

chronological order with new items being first in the list. Each call received

is stored, no collapsing of records, and can be deleted or saved to a

directory. Oldest call records are automatically removed from the list

when the list is full and new items are received.

The following figure shows the header screen. On this screen, there is the

title, the number of total items, the number of new items, instructions for

viewing the items and two soft keys — Exit and Delete. The exit key quits

the list and the delete key deletes the entire Callers list.

Caller List

x items

x New

Use or New

Add

Delete

If there are no new items, then the x New line is not displayed. Once items

are viewed, they are marked as old and do not show up in the new item

count or in the new item scroll list.

Once in the list, items are displayed as shown in the next figure.

Item x New

Name

Number

Time of call

Options Line

The above screen shows the item number, the name and number of the

caller, and the time the call was received. Also shown are two soft keys —

Options and Line.

Options allow the user to save to directory or delete the record.

Dialing from Callers List

To dial the caller back, the Line soft key can be pressed and the user is

taken to the feature list where the configured lines can be chosen to place

the call. The user simply scrolls to the desired line and presses Select. The

call will then be placed on that line over the cordless link.

Saving Item to Directory

From the Options softkey of the Callers List, scroll to the Save to Directory

item and press the Select softkey. will be displayed upon successful

saving to the directory.

Save Directory

= Scroll

Cancel Select

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Deleting Item from Callers List

From the Options softkey of the Callers List, scroll to the Delete item and

press the Select softkey.

Delete

= Scroll

Cancel Select

The user is prompted to confirm the delete action by pressing the Delete

softkey.

Delete again to

erase this item

Cancel Delete

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Making Calls from 57i CT Cordless Handset

Pre-dialling a Number

Press the v key to obtain dial tone and use the Keypad to dial the

number. You can also make a call by pre-dialling a number. Pre-dialling

lets you view a number before you dial. If the number is correct, press the

key to dial the number. If the number is incorrect, use the Â key or

press down on the volume key to erase digits from right to left. Calls can

also be made directly from the Directory.

Using a Headset

The 57i CT cordless handset accepts headsets through the 2.5 mm audio

jack on the bottom of the phone. Contact your telephone equipment

retailer or distributor to purchase a compatible headset. Customers should

read and observe all safety recommendations contained in headset

operating guides when using any headset.

Receiving Calls

When a call is ringing at your extension, you will see the Inbound Call

screen. Press the v key to answer an incoming call or lift the handset out

of the charging cradle.

Call Privacy

In the 57i CT multi-handset system, it is possible to connect several

cordless handsets together with each other or with the base as extensions

to a call. This is just like an analog system with extension phones going off

hook to join a call in progress. However, because this system is actually

intended for use in an enterprise environment, some method of call

privacy is required.

All calls, base or handset, will begin in the "private" mode. In this mode,

no extensions will be allowed to join that handset or base call. There will be

a user interface provided to toggle between the "private" and "public"

modes.

"Public" Feature Key

A feature key will be available in the feature list for the user to press to

toggle between the "private" and "public" modes for a call. Pressing the

Public feature key in the feature list anytime during a call will put the call

into the public call mode. When the call is in public call mode, the triangle

indicator will light in front of the Public label in the feature list. This will

also cause that feature key to appear on an available soft key but with a

different label – Private. The user can then press the Private soft key to

toggle the call back to private or he can navigate into the feature list and

press the Public feature key.

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Either way, the triangle indicator will clear and the call will be back in

private mode. The figures of this section demonstrate the UI.

<13>

Corey

<14>

516-2681

00:00:00

Public

Line 1

PgDown Select

Feature List View with the Public

Key Selected but not Invoked

Private Call in Progress

Line 1

Line 2

Public

Corey

516-2681

00:00:00

Private Line 1

PgDown Select

Feature List View with the Public

Key Invoked but not Selected

Public Call in Progress

In the figure above, the left screen depicts a call that is public. The user can

press the Private soft key at any time to make the call private – i.e. no

extensions allowed to join. In the right screen, the right pointing triangle

indicates the current call is in public mode. The user could also select this

feature key to return the call to private.

Note: Any local caller on the call can convert the call. For instance, if one cordless

caller is on an external call, he can press the "Public" feature key to make the

call public. At that point up to three other handsets can join in on the call. If

any of those joining handsets presses the "Private" soft key, then the call is

made private and no other users can join the call unless the call was made

public again.

Ending Calls

To end a call, you first need to connect to the call, if not already connected,

and press the N key. You can also place the handset back on the

charging cradle to end the call.

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Pairing and Unpairing Cordless Handset to Base

Pairing Handset

All handsets must be paired to a Base Station. This is performed from both

the base and the cordless handset. Successful pairing will add the handset

name to the handset list on the base and synchronize the handset list from

the base to the newly paired handset. A total of 4 handsets can be paired to

a single 57i CT base.

Note: When performing the handset pairing, it is recommended that thehandset be

within 3 feet of the 57i CT base.

1. On the 57i CT base unit press

2. Select Handset Pairing

Options List

9.SIP Settings

10.Phone Status

11.Handset Pairing

Show

Done

3. Select Pair

Options List

Pair

Remove

Show

Select

Cancel

Done

Note: If there are already 4 handsets paired to the base, you will not be able to select

the Pair option.

4. On the 57i CT cordless handset press Â .

5. Select Hset pairing

7-Hset pairing

= Scroll

Pair

Note: If the handset has already been paired, the softkey will be labelled as Remove

instead of Pair.

Ensure the handset being paired is within close proximity to the base. It is

recommended that the handset be within 3 feet from the 57i CT base.

Note: It is recommended that both steps 6 and 7 be executed at the same time.

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6. On the 57i CT base, select Done.

Options List

Attempting to pair...

Cancel

Done

7. On the 57i CT cordless handset, press the softkey for Pair.

Attempting to

pair...

Cancel

Upon success or failure of pairing, one of the following will be displayed on

the handset and base, respectively:

Pairing

successful

Successful Pairing of Handset

Pairing failed

Try again

Cancel

Pair

Failed Pairing of Handset

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Options List

Pairing failed

Try again

Cancel

Done

Pairing Failed Display

Options List

Pairing successful

Done

Pairing Success Display

Unpairing Handset

Unpairing of the handset can be done from either the cordless handset or

the base. However, if the handset being removed is out of range from the

base, the unpairing is only performed local to the device where the

removal process was initiated.

If the unpairing is only successful from the local device, the unpairing

procedure will need to be completed from the other device.

1. On the 57i CT base press

2. Select Handset Pairing

Options List

9.SIP Settings

10.Phone Status

11.Handset Pairing

Show

Done

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3. Select Remove.

Options List

Pair

Remove

Show

Select

Cancel

Done

4. Select Done. The following will be displayed on the screen.

Options List

Attempting to remove

Wait...

Cancel

Done

Upon success or failure of unpairing, one of the following screen will be

displayed on the base:

Options List

Removal failed

Try again

Cancel

Done

Failed Removal

Options List

Removal successful

Done

Successful Removal

5. If required, on the 57i CT cordless handset press Â .

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6. Select Hset pairing

7-Hset pairing

= Scroll

Remove

Note: If the handset is not paired, the softkey will be labelled as Pair instead of

Remove.

7. Press the softkey for Remove.

Attempting to

remove...

Cancel

Upon success or failure of unpairing, one of the following screen will be

displayed on the handset:

Removal

successful

Successful Removal Attempt

Removal failed

Try again

Cancel Remove

Failed Removal Attempts

Note: Unpairing of the handset will return it to factory default state. All data includ-

ing the functions in the Feature key will be removed.

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Additional Features

This section describes additional features you can use on the 57i phone.

Star Codes

All of the main call handling and extension management features for your

system can be set up as speed dials on softkeys on your phone. Contact

your system administrator for more information.

If these have not been set up, you can dial any star code commands on the

57i phone the same way you would on a regular telephone.

Suppressing DTMF Playback

A feature on the IP phones allows you to enable or disable the suppression

of DTMF playback when a number is dialed from the softkeys.

When suppression of DTMF playback is disabled, and you press a softkey,

the IP phone dials the stored number and displays each digit as dialed in

the LCD window.

When the suppression of DTMF playback is enabled, the IP phone dials

the stored number and displays the entire number immediately in the LCD

window, allowing the call to be dialed faster.

DTMF playback suppression is disabled by default. Suppressing DTMF

playback can be configured using the Aastra Web UI.

Configuring Suppression of DTMF Playback

Aastra Web UI

Use the following procedure to configure suppression of DTMF playback.

1. Click on Basic Settings->Preferences.

2. Go to the "General" section.

3. Enable the "Suppress DTMF Playback" field by checking the check box.

(Disable this field by unchecking the box). Default is disabled.

4. Click

to save your settings. These changes are not dynamic.

You must restart your IP phone for the changes to take affect.

5. Click on Operation->Reset.

6. In the "Restart Phone" field click

apply the changes.

to restart the IP phone and

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Display DTMF Digits

A feature on the 57i phone allows users to enable or disable DTMF (dual-

tone multi-frequency) digits to display to the IP phone when using the

keypad to dial, or when dialing from a softkey or programmable key.

DTMF is the signal sent from the phone to the network that you generate

when you press the phone’s touch keys. This is also known as “touchtone”

dialing. Each key you press on your phone generates two tones of specific

frequencies. One tone is generated from a high-frequency group of tones

and the other from a low frequency group.

If you enable the Display DTMF Digits parameter, the digits you are

dialing from the keypad or from a programmable key display to the IP

phone’s LCD display. This parameter is disabled by default (no digits

display when dialing).

You can enable the "Display DTMF Digits" parameter using the Aastra

Web UI.

Configuring Display of DTMF Digits

Aastra Web UI

Use the following procedure to configure the display of DTMF digits on the

IP phone.

1. Click on Basic Settings->Preferences->General.

2. Enable the "Display DTMF Digits" field by checking the check box.

Disable this field by unchecking the box). Default is disabled.

3. Click

to save your settings. These changes are not dynamic.

You must restart your IP phone for the changes to take affect.

4. Click on Operation->Reset.

5. In the "Restart Phone" field click

apply the changes.

to restart the IP phone and

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Stuttered Dial Tone

You can enable or disable the playing of a stuttered dial tone when there is

a message waiting on the IP phone.

You can configure this feature using the Aastra Web UI.

Configuring Stuttered Dial Tone

Aastra Web UI

Use the folllowing procedures to configure stuttered dial tone on the IP

phone.

1. Click on Basic Settings->Preferences->General.

2. Stuttered dial tone is enabled by default. If required, disable the "Stut-

tered Dial Tone" field by unchecking the check box.

3. Click

to save your settings.

4. Click on Operation->Reset.

5. In the "Restart Phone" field click

to restart the IP phone.

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Play Call Waiting Tone

You can enable or disable the playing of a call waiting tone when a caller is

on an active call and a new call comes into the phone.

You can configure this feature using the Aastra Web UI.

Configuring Call Waiting Tone

Aastra Web UI

Use the folllowing procedures to configure a call waiting tone on the IP

phone.

1. Click on Basic Settings->Preferences->General.

2. A call waiting tone is enabled by default. If required, disable the "Play

Call Waiting Tone" field by unchecking the check box.

3. Click

to save your settings.

4. Click on Operation->Reset.

5. In the "Restart Phone" field click

to restart the IP phone.

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Incoming Intercom Calls and Auto-Answer

A feature on the 57i IP phone allows you to set intercom settings and

automatic answering for incoming intercom calls.

On incoming intercom calls, you can enable (turn ON) or disable (turn

OFF) the microphone on the IP phone. You can also enable or disable

“Auto-Answer” and “Play Warning Tone” for incoming intercom calls.

If “Auto-Answer” is enabled, the phone automatically answers an

incoming intercom call. If “Play Warning Tone” is also enabled, the phone

plays a tone to alert the user before answering the intercom call. If “Auto-

Answer” is disabled, the phone rejects the incoming intercom call and

sends a busy signal to the caller. By default, auto-answer, the microphone,

and playing a warning tone are all enabled for incoming intercom calls.

You can set incoming intercom settings and auto-answer using the Aastra

Web UI only.

Configuring Incoming Intercom and Auto-Answer

Aastra Web UI

Use the folllowing procedures to configure incoming intercom calls and

auto-answer on the IP phone.

1. Click on Basic Settings->Preferences->Incoming Intercom Settings.

2. The "Auto-Answer" field is enabled by default. The automatic answer-

ing feature is turned on for the IP phone for answering Intercom calls.

To disable this field, uncheck the box.

Note: If the Auto-Answer field is not checked (disabled), the phone rejects the

incoming intercom call and sends a busy signal to the caller.

3. The "Microphone Mute" field is enabled by default. The microphone is

muted on the IP phone for Intercom calls made by the originating caller.

To disable this field, uncheck the box.

4. The "Play Warning Tone" field is enabled by default. If “Auto-Answer”

is enabled, the phone plays a warning tone when it receives in incoming

intercom call. To disable this field, uncheck the box.

5. Click

to save your settings.

6. Click on Operation->Reset.

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7. In the "Restart Phone" field click

to restart the IP phone.

Using Redial Key for “Last Number Redial”

The IP phone has an enhanced redial user interface that allows a user to

quickly redial the last number that was dialed out from the phone. You can:

• Press the REDIAL button twice to redial the last number dialed.

• Press the REDIAL button once, scroll the list of numbers, then press the

REDIAL button again to dial the number that displays on the screen.

The “last number redial” feature for the Redial key is static and is not

configurable.

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Ring Tones and Tone Sets

You can configure ring tones and ring tone sets on the IP phone.

Ring Tones

There are several distinct ring tones a user can select from to set on the IP

phones. You can enable/disable these ring tones on a global or per-line

basis.

The following table identifies the valid settings and default values for each

type of configuration method.

Ring Tone Settings Table

Configuration Method

IP Phone UI

Valid Values

Global:

Default Value

Global:

Tone 1

Tone 2

Tone 3

Tone 4

Tone 1

Aastra Web UI

Global:

Tone 1

Tone 2

Tone 3

Tone 4

Tone 5

Silent

Global:

Tone 1

Per-Line:

Global

Tone 1

Tone 2

Tone 3

Tone 4

Tone 5

Silent

Per-Line:

Global

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Ring Tone Sets

In addition to ring tones, you can configure ring tone sets on a global-basis

on the IP phone. Ring tone sets consist of tones customized for a specific

country. The ring tone sets you can configure on the IP phones are:

• US (Default - also used in Canada)

• United Kingdom

• Italy

• Germany

• France

• Europe (generic tones)

• Australia

When you configure the country's tone set, the country-specific tone is

heard on the phone for the following:

- dial tone

- secondary dial tone

- ring tone

- busy tone

- congestion tones

- call waiting tone

- ring cadence pattern

You configure global ring tones and tone sets using the Aastra Web UI and

the IP Phone UI.

Configuring Ring Tones and Tone Sets

IP Phone UI

Use the following procedures to configure ring tones and tone sets on the

IP phone.

(global configuration only)

1. Press

on the phone to enter the Options List.

2. Select Tones.

3. Select Set Ring Tone.

4. Select the type of ring tone (Tone 1 through Tone 5, or Silent).

5. Select Set and then press

6. Select Tone Set.

7. Select the country for which you want to apply the tone set. Valid values

are Australia, Europe, France, Germany, Italy, UK, and US. Default is

US.

8. Press

The ring tone and tone set you select is immediately applied to the IP

phone.

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Aastra Web UI

1. Click on Basic Settings->Preferences->Ring Tones.

For global configuration:

2. In the "Ring Tones" section, select a country from the "Tone Set" field.

3. Select a value from the "Global Ring Tone" field.

Note: See the Ring Tone Settings Table on page 126 for valid values.

For per-line configuration:

4. In the "Ring Tone" section, select a line for which you want to set ring

tone.

5. Select a value from the "LineN" field.

Note: See the Ring Tone Settings Table on page 126 for valid values.

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6. Click

to save your settings. These changes are not dynamic.

You must restart your IP phone for the changes to take affect.

7. Click on Operation->Reset.

8. In the "Restart Phone" field click

apply the ring tone.

to restart the IP phone and

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Time and Date

On the IP phones, you can configure the following:

• Time and date

• Time and date format

• Time zone

• Daylight savings time

Note: You can set all the above features on the IP Phone UI. However, only the Time

and Date Formats can be set using the Aastra Web UI.

Configuring Time and Date

Use the following procedures to configure the time and date settings on the

IP phone.

IP Phone UI

Set Time and Time Format

1. Press

on the phone to enter the Options List.

2. Select Time and Date.

3. Select Set Time.

4. Using the keys on the keypad, enter a time to set on the IP phone.

5. Press Done to save the time you entered.

6. Select Time Format.

7. Valid values are 12hr and 24hr.

Note: The default Time Format is 12hr.

8. Press Change to toggle between 24hr and 12hr format.

9. Press Done to save the Time Format you selected.

Set Date and Date Format

1. Select Set Date.

2. Using the keys on the keypad, enter a date to set on the IP phone.

3. Press Done to save the date you entered.

4. Select Date Format.

5. Select a date format from the list of options.

Valid values are:

• WWW MMM DD (default)

• DD-MMM-YY

• YYYY-MM-DD

• DD/MM/YYYY

• DD/MM/YY

• DD-MM-YY

• MM/DD/YY

• MMM DD

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Note: The default Date Format is WWW MMM DD (Day of Week, Month, Day)

6. Press Done to save the Date Format.

Set Time Zone

1. Select Time Zone.

2. Press * to display a list of Time Zone options.

3. Select a Time Zone from the list of options.

For valid time zone values, see Appendix B.

Note: The default Time Zone is US-Eastern.

4. Press Done to save the Time Zone you selected.

Daylight Savings Time

1. Select Daylight Savings.

2. Select a Daylight Savings time from the list of options.

Valid values are:

• OFF

• 30 min summertime

• 1 hr summertime

• automatic

Note: The default for Daylight Savings is Automatic.

3. Press Done to save the Daylight Savings value you selected.

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Aastra Web UI

1. Click on Basic Settings->Preferences->Time and Date Setting.

2. In the “Time Format” field, select the time format you want to use on

your phone. Valid values are:

12h (12 hour format) (default)

24h (24 hour format)

Note: The time displays on the phone’s idle screen in the format you select for this

field.

3. In the “Date Format” field, select the date format you want to use on

your phone. Valid values are:

• WWW MMM DD (default)

• DD-MMM-YY

• YYYY-MM-DD

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• DD/MM/YYYY

• DD/MM/YY

• DD-MM-YY

• MM/DD/YY

• MMM DD

Note: The date displays on the phone’s idle screen in the format you select.

4. Click

to save your settings.

5. Click on Operation->Reset.

6. In the "Restart Phone" field click

to restart the IP phone.

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Locking and Unlocking the Phone

You can lock your phone to prevent the phone from being used or

configured. You can lock the phone using the IP Phone UI or the Aastra

Web UI.

In the Aastra Web UI, the Operation->Phone Lock path also allows you to

perform the following:

• Reset a user password. Clicking on the “Reset” button in the “Reset

User Password” field displays a screen that allows you to enter and save

a new user password.

• Set an emergency dial plan. An emergency dial plan can be 911, 999, 112,

110 or all of the above. The default emergency dial plan is

911|999|112|110.

The following procedures describe locking the phone, setting an

emergency dial plan, and resetting the user password.

Locking/Unlocking a Phone

Use the following procedures to lock an IP phone and prevent it from being

used or configured.

IP Phone UI

Lock the Phone

1. Press

on the phone to enter the Options List.

2. Select Phone Lock and press

3. Press

4. Press

to set the phone to lock.

on the phone.

The following message displays:

"Phone is locked".

Unlock the Phone

1. Press

on the phone to enter the Options List.

2. Enter your user password and press

The phone unlocks.

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Aastra Web UI

1. Click on Operation->Phone Lock.

Lock the Phone

2. In the "Lock the Phone?" field, click

The phone locks dynamically and displays the following message:

"Phone is locked".

Unlock the Phone

3. Click on Operation->Phone Lock.

4. In the "Unlock the Phone?" field, click

The phone unlocks dynamically and displays the following message:

"Phone is unlocked".

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Resetting a User Password

If you forget your password, you can reset it and enter a new password.

The reset user password feature resets the password to the factory default

which is blank (no password).

You can reset a user password using the Aastra Web UI only.

Note: Valid values when creating or changing a password are 0 to 4294967295 (inte-

gers only; symbols and alpha characters are not allowed). Default password is

an empty string "" (field is blank).

Use the following procedure to reset a user password.

Aastra Web UI

1. Click on Operation->Phone Lock.

2. In the "Reset User Password" field, click

The following screen displays.

3. In the "Current Password" field, leave this blank.

4. In the "New Password" field, enter a new password.

5. In the "Password Confirm" field, re-enter your new user password.

6. Click

to save your settings.

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Defining an Emergency Dial Plan

Public telephone networks in countries around the world have a single

emergency telephone number (emergency services number), that allows a

caller to contact local emergency services for assistance when required.

The emergency telephone number may differ from country to country. It is

typically a three-digit number so that it can be easily remembered and

dialed quickly. Some countries have a different emergency number for

each of the different emergency services.

You can specify the digits to dial on the IP phone for contacting emergency

services. Once you specify the emergency number(s) on the phone, you can

dial those numbers directly on the dial pad when required and the phone

automatically dials to those emergency services.

Note: Contact your local phone service provider for available emergency numbers in

your area.

The following table describes the default emergency numbers on the IP

phones.

Emergency

Number

Description

911

999

112

A United States emergency number

A United Kingdom emergency number

An international emergency telephone number for

GSM mobile phone networks.

In all European Union countries it is also the

emergency telephone number for both mobile and

fixed-line telephones.

110

A police and/or fire emergency number in Asia,

Europe, Middle East, and South America.

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You can set the emergency dial plan using the Aastra Web UI.

Use the following procedure to specify the numbers to use on your phone

for dialing emergency services in your area.

Aastra Web UI

1. Click on Operation->Phone Lock.

2. In the "Emergency Dial Plan" field, enter the 3-digit number used in

your local area to contact emergency services. For multiple numbers,

enter a “|” between each emergency number. For example:

911|110

Default for this field is 911|999|112|110.

3. Click

to save the emergency dial plan to your phone.

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Language

The IP phones support several different languages. You can have the IP

Phone UI and the Aastra Web UI display in a specific language as required.

When you set the language to use, all of the display screens (menus,

services, options, configuration parameters, etc.) display in that language.

The IP phones support the following languages:

• English (default)

• French

• Spanish

• German

• Italian

Specifying the Language to Use

Once the language pack(s) are available on your phone from your System

Administrator, you can specify which language to use on the phone and/or

the Aastra Web UI.

Note: All languages may not be available for selection. The available languages are

dependant on the language packs currently loaded to the IP phone.

IP Phone UI

Use the following procedure to specify which language to use for the IP

Phone UI.

1. Press

on the phone to enter the Options List.

2. Select Language and press

3. Select English (English), Francais (French), Espanol (Spanish), Deutsch

(German), or Italiano (Italian). Default is English.

Note: All languages may not be available for selection. The available languages are

dependant on the language packs currently loaded to the IP phone. English is

the default language and cannot be changed or removed. For more informa-

tion about loading language packs, see your System Administrator.

4. Press

to set the language on the phone.

The language you select displays a check mark indicating this is the cur-

rent language for the IP Phone UI. The change is dynamic. When you

exit the Options Menu, the phone displays alll menu items in the lan-

guage you selected.

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Aastra Web UI

Note: You must have the language pack(s) already loaded to your phone in order to

use them. For more information about loading language packs, see your Sys-

tem Administrator.

1. Click on Basic Settings->Preferences->Language Settings.

2. In the “Webpage Language” field, select a language to apply to the Aas-

tra Web UI. The IP phone supports the following languages:

English (default)

French

Spanish

German

Italian

Note: All languages may not be available for selection. The available languages are

dependant on the language packs currently loaded to the IP phone by your

System Administrator. English is the default language and cannot be changed

or removed.

3. Click

to save your settings. The change is dynamic. The Aastra

Web UI displays all screens in the language you selected.

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Model 536 and 560 Expansion Modules

(536EM, 560EM)

The 57i IP Phone offers optional Expansion Modules that attach to the right

side of the phone to provide additional softkeys.

Model 536EM

Model 560EM

The 536EM provides 36 additional softkeys on a 57i IP Phone. The 560EM

provides 60 additional softkeys. The softkeys support the following

features:

• BLF

• Speedial

• Shared Call Appearance

Each key provides an LED for indicating call status. The 536EM provides a

paper label for convenient key labeling, and the 560EM provides an LCD

for displaying key labeling.

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Additional modules (up to 3 total modules) can be piggy-backed to an

existing module providing an additional 108 softkeys with 536EMs and an

additional 180 softkeys with 560EMs. You connect the additional modules

to the right side of an existing module. The following figure illustrates the

addition of multiple 536EM modules on the 57i IP Phone.

You can configure the softkeys using the Aastra Web UI.

References

For more information about configuring softkeys, see Softkeys on page 24.

For more information about installing 536EM and 560EM modules on your

phone, see the Aastra 57i IP Phone Installation Guide.

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Troubleshooting Solutions

This section describes solutions to some most commonly occurring

problems.

Why is my display blank?

Ensure that power is being provided to your phone. If your network does

not provide inline power over Ethernet, you can obtain an additional

accessory, the Aastra PoE (Power over Ethernet) inline power supply, to

provide power over Ethernet locally to your phone. See the section

“Connecting to the Network and to Power” in the Aastra 57i Installation

Guide for details.

Why is my speakerphone not working?

If you press the

button and the speaker light flashes and you do not

hear dial tone through the speaker phone, the Set Audio option in the

phone’s Options list has been set up for headset use. Press

a second

time and if the light goes out, the phone has been set up to be used only

with a headset or handset. If the light stays on steady and you hear dial

tone, the phone has been set up so that you can alternate between the

speakerphone and the headset by pressing

. See the section

“Customizing your phone” in the 57i Installation Guide for instructions

on how to change the Set Audio option.

Why can’t I get a dial tone?

Check for any loose connections and that the phone has been installed

properly. For installation instructions, please refer to the “Installation and

Setup” section in the Aastra 57i Installation Guide provided with your

phone.

Why doesn’t my phone ring?

Check the ring volume on your phone. It may be turned down or turned

off. To adjust the ringer volume setting, press the volume button when the

phone is on-hook and idle. For more information, refer to the “Adjusting

Volume section” in the Aastra 57i Installation Guide provided with your

phone.

Why is the light not coming on with a new Voice Mail Message?

Your phone system or service provider must provide “Visual” Message

Waiting service for this function to work. Check with your system

administrator for more information.

Why is my handset not working?

Check to ensure that the handset cord is fully connected to both the phone

and handset. See the section “Connecting a Handset or Headset” in the

Aastra 57i Installation Guide for information.

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What are services, and how do I use them?

Services on the IP phone include:

• XML Applications

• Callers List

• Directory List

• Voicemail

See the section, "Setting Services Softkey" on page 55 more information

about the options available under "Services".

How do I find the IP address of my phone?

Instructions on where to find the IP address of your phone can be found in

this guide in the section, "Finding Your Phone’s IP Address" on page 15.

Why does my phone display the “No Service” message?

The phone displays the “No Service” message if the SIP settings have not

been set up correctly.

Contact your system adminstrator for more information.

How do I change my user password?

You can change the user password from the IP phone UI or the Aastra Web

UI.

IP Phone UI

1. Press

on the phone to enter the Options List.

2. Select User Password and press

3. Enter the current user password and press

4. Enter the new user password and press

5. Re-enter the new user password and press

A message, "Password Changed" displays on the screen.

Aastra Web UI

1. Click on Operation->User Password.

2. In the "Current Password" field, enter the current user password.

Note: By default, the user name is “user” (all lowercase) and the password field is

left blank. If you have forgotten your password, contact your system adminis-

trator for assistance.

3. In the "New Password" field, enter the new user password.

4. In the "Password Confirm" field, enter the new user password again.

5. Click

to save your changes.

144 Model 57i CT IP Phone User Guide

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For information on how to access the Aastra Web UI, go to the section

"Using the Aastra Web UI" on page 16.

Why does my phone display "Bad Encrypted Config"?

The IP phone displays "Bad Encrypted Config" because encrypted config-

uration files are enabled but the decryption process has failed.

Report this error to your system administrator.

How do I restart the IP phone?

IP Phone UI

1. Press the

button on the phone to enter the Option List.

2. Use the

press the

key to scroll down the list of options to Phone Status and

key to select.

3. Press the

4. Press the

key to scroll to the Restart Phone option.

key to confirm and restart the phone. If you do not wish to

restart your phone, press the

key to cancel.

Note: Your phone will be out of service temporarily during the restart and down-

loading process.

Aastra Web UI

1. Click on Operation->Reset.

2. Click

3. Click OK at the confirmation prompt.

Model 57i CT IP Phone User Guide 145

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Limited Warranty

Aastra Telecom warrants this product against defects and malfunctions during a

one (1) year period from the date of original purchase. If there is a defect or

malfunction, Aastra Telecom shall, at its option, and as the exclusive remedy, either

repair or replace the telephone set at no charge, if returned within the warranty

period.

If replacement parts are used in making repairs, these parts may be refurbished, or

may contain refurbished materials. If it is necessary to replace the telephone set, it

may be replaced with a refurbished telephone of the same design and color. If it

should become necessary to repair or replace a defective or malfunctioning

telephone set under this warranty, the provisions of this warranty shall apply to the

repaired or replaced telephone set until the expiration of ninety (90) days from the

date of pick up, or the date of shipment to you, of the repaired or replacement set,

or until the end of the original warranty period, whichever is later. Proof of the

original purchase date is to be provided with all telephone sets returned for

warranty repairs.

Exclusions

Aastra Telecom does not warrant its telephone sets to be compatible with the

equipment of any particular telephone company. This warranty does not extend to

damage to products resulting from improper installation or operation, alteration,

accident, neglect, abuse, misuse, fire or natural causes such as storms or floods,

after the telephone is in your possession.

Aastra Telecom shall not be liable for any incidental or consequential damages,

including, but not limited to, loss, damage or expense directly or indirectly arising

from the customers use of or inability to use this telephone, either separately or in

combination with other equipment. This paragraph, however, shall not apply to

consequential damages for injury to the person in the case of telephones used or

bought for use primarily for personal, family or household purposes.

This warranty sets forth the entire liability and obligations of Aastra Telecom

with respect to breach of warranty, and the warranties set forth or limited herein

are the sole warranties and are in lieu of all other warranties, expressed or implied,

including warranties or fitness for particular purpose and merchantability.

Warranty Repair Services

Should the set fail during the warranty period;

In North America, please call 1-800-574-1611 for further information.

Outside North America, contact your sales representative for return instructions.

You will be responsible for shipping charges, if any. When you return this

telephone for warranty service, you must present proof of purchase.

After Warranty Service

Aastra Telecom offers ongoing repair and support for this product. This service

provides repair or replacement of your Aastra Telecom product, at Aastra

Telecom's option, for a fixed charge. You are responsible for all shipping charges.

For further information and shipping instructions;

In North America, contact our service information number: 1-800-574-1611.

Outside North America, contact your sales representative.

Note: Repairs to this product may be made only by the manufacturer and its authorized

agents, or by others who are legally authorized. This restriction applies during and after

the warranty period. Unauthorized repair will void the warranty.

Model 57i CT IP Phone User Guide 147

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Appendix A - Time Zone Codes

The following table identifies the time zone name and time zone code to

use on the IP phone.

Time Zone Name/Time Zone Code Table

Time Zone Name

Time Zone Code

AD-Andorra

AG-Antigua

AI-Anguilla

AL-Tirane

AN-Curacao

AR-Buenos Aires

AS-Pago Pago

AT-Vienna

AU-Lord Howe

AU-Tasmania

AU-Melbourne

AU-Sydney

AU-Broken Hill

AU-Brisbane

AU-Lindeman

AU-Adelaide

AU-Darwin

CET

AST

CET

AST

ART

BST

CET

LHS

EST

CST

EST

CST

WST

AST

AU-Perth

AW-Aruba

BA-Sarajevo

BB-Barbados

BE-Brussels

BG-Sofia

BM-Bermuda

BO-La Paz

BR-Noronha

BR-Belem

BR-Fortaleza

BR-Recife

BR-Araguaina

BR-Maceio

BR-Sao Paulo

BR-Cuiaba

BR-Porto Velho

BR-Boa Vista

BR-Manaus

BR-Eirunepe

BR-Rio Branco

BS-Nassau

EET

AST

CET

EET

AST

BOT

FNT

BRT

BRS

BRT

BRS

AMS

AMT

ACT

EST

EET

CST

BY-Minsk

BZ-Belize

Model 57i CT IP Phone User Guide A-1

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Time Zone Name

Time Zone Code

CA-Newfoundland

CA-Atlantic

CA-Eastern

CA-Saskatchewan

CA-Central

CA-Mountain

CA-Pacific

CA-Yukon

CH-Zurich

CK-Rarotonga

CL-Santiago

CL-Easter

CN-China

CO-Bogota

CR-Costa Rica

CU-Havana

CY-Nicosia

NST

AST

EST

CST

MST

PST

CET

CKS

CLS

EAS

CST

COS

CST

EES

CET

CZ-Prague

DE-Berlin

CET

AST

DK-Copenhagen

DM-Dominica

DO-Santo Domingo

EE-Tallinn

ES-Madrid

ES-Canary

EET

CET

WET

FI-Helsinki

FJ-Fiji

FK-Stanley

FO-Faeroe

FR-Paris

EET

NZT

FKS

WET

CET

GB-London

GB-Belfast

GMT

AST

GFT

CET

AST

EET

GST

CST

GYT

GD-Grenada

GF-Cayenne

GI-Gibraltar

GP-Guadeloupe

GR-Athens

GS-South Georgia

GT-Guatemala

GU-Guam

GY-Guyana

A-2 Model 57i CT IP Phone User Guide

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Time Zone Name

Time Zone Code

HK-Hong Kong

HN-Tegucigalpa

HR-Zagreb

HT-Port-au-Prince

HU-Budapest

HKS

CST

CET

EST

CET

IE-Dublin

IS-Reykjavik

IT-Rome

GMT

CET

JM-Jamaica

JP-Tokyo

EST

JST

KY-Cayman

EST

LC-St Lucia

LI-Vaduz

LT-Vilnius

LU-Luxembourg

LV-Riga

AST

CET

EET

CET

EET

MC-Monaco

MD-Chisinau

MK-Skopje

MQ-Martinique

MS-Montserrat

MT-Malta

MX-Mexico City

MX-Cancun

MX-Merida

MX-Monterrey

MX-Mazatlan

MX-Chihuahua

MX-Hermosillo

MX-Tijuana

CET

EET

CET

AST

CET

CST

MST

PST

NI-Managua

NL-Amsterdam

NO-Oslo

NR-Nauru

NU-Niue

CST

CET

NRT

NUT

NZS

CHA

NZ-Auckland

NZ-Chatham

PA-Panama

PE-Lima

EST

PES

PL-Warsaw

PR-Puerto Rico

PT-Lisbon

PT-Madeira

PT-Azores

CET

AST

WET

AZO

PYS

PY-Asuncion

Model 57i CT IP Phone User Guide A-3

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Time Zone Name

Time Zone Code

RO-Bucharest

RU-Kaliningrad

RU-Moscow

RU-Samara

RU-Yekaterinburg

RU-Omsk

RU-Novosibirsk

RU-Krasnoyarsk

RU-Irkutsk

EET

MSK

SAM

YEK

OMS

NOV

KRA

IRK

RU-Yakutsk

YAK

VLA

SAK

MAG

PET

RU-Vladivostok

RU-Sakhalin

RU-Magadan

RU-Kamchatka

RU-Anadyr

ANA

SE-Stockholm

SG-Singapore

SI-Ljubljana

SK-Bratislava

SM-San Marino

SR-Paramaribo

SV-El Salvador

CET

SGT

CET

SRT

CST

TR-Istanbul

TT-Port of Spain

TW-Taipei

EET

AST

CST

UA-Kiev

EET

EST

CST

MST

PST

AKS

HAS

HST

UYS

US-Eastern

US-Central

US-Mountain

US-Pacific

US-Alaska

US-Aleutian

US-Hawaii

UY-Montevideo

VA-Vatican

CET

YU-Belgrade

A-4 Model 57i CT IP Phone User Guide

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Numerics

57i CT features

base unit 2

custom name on cordless handset 101

cordless handset 2

57i CT line settings 23

57i CT requirements 2

deleting a softkey 63

dial plan, emergency 137

dial tones, stuttered 122

dialing

pre-dialling a number 65

dialing a number 65

Aastra Web UI

basic settings description 18

operation description 17

status description 17

about this guide 1

additional features 120

answering incoming calls 72

auto-answer, enabling/disabling 69

directory key, softkey for 57

directory list 80

adding and editing entries 81

arranging entries 84

deleting single and multiple entries

downloading to PC 86

downloading to server 86

limitations for 81

scrolling multiple screens 83

sorting 80

using 86

backlight on cordless handset 102

bad encrypted config 145

battery charge state 105

battery, on cordless handset

battery indicator and status 108

charging 107

BLF List, setting softkey for 38

BLF, setting softkey for 36

directory, on cordless handset 108

do not disturb, setting softkey for 35

documentation 1

DTMF digits, displaying 121

DTMF, suppressing playback 120

call forwarding 92

configuring 93

call privacy, on cordless handsete 113

call time on cordless handset 101

call waiting tone 123

callers list 87

emergency dial plan, defining 137

empty key, softkey for 62

ending calls 79

ending calls, from cordless handset 114

expansion module, 536EM 141

expansion module, 560EM 141

deleting entries in 90

downloading to PC 91

downloading to phone 91

editing 89

using 88

using on phone 88

feature key

guidelines 103

callers list, on cordless handset 111

callers list, softkey for 58

calls, transferring 75

conferencing calls 76

cordless handset

feature key activation 105

feature key on cordless handset 107

feature keys

description of 103

features keys

key description 97

key descriptions 98

key panel 97

programming 104

Model 57i CT IP Phone User Guide

Index-1

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Index

missed calls indicator

accessing and clearing 95

overview 95

multiple line call appearances 23

mute 71

mute key on cordless handset 106

getting started 4

handling calls 73

handset keys 97

handset pairing 101

headset mic 66

network disconnected 8

no service 144

on-hold calls 73

options

setting via the phone UI 13

setting via the Web UI 15

options on cordless handset 99

headset, using 66

headset, using on cordless handset 113

held calls, retrieving 74

hold, automatic 74

icons, on cordless handset 105

idle mode on cordless handset 105

idle screen 9

installation and setup, 9122i 3

intercom calls 68

pairing and unpairing, handset to base

115

park and pickup, using on phone 51

park/pickup

intercom calls, incoming and auto-an-

swer 124

Intercom key, softkey for 60

intercom on cordless handset 100

Intercom, using 68

IP address, finding 15, 144

IP address, finding on cordless handset

102

configuring a static configuration

configuring softkey configuration

password, resetting user’s 136

picking up calls 79

plugging in the phone 4

predialling a number, from cordless

handset 113

key descriptions 20

key lock on cordless handset 102

key panel

public feature key 113

cordless handset 97

Receiver Volume 105

receiving calls 72

language

overview 139

receiving calls, on cordless handset 113

Reception Range 105

redial 70

redial key on cordless handset 106

release key on cordless handset 106

restarting the phone 64

ring tone on cordless handset 100

ring tone sets 127

specifying on IP phone 139

language on cordless handset 100

last call return, softkeys for 52

LED indicator on cordless handset 107

line, setting a softkey for 30

locking/unlocking the phone 134

making calls 65

ring tones 126

Ringer Volume 105

making calls, from cordless handset 113

managing calls 80

menu list on cordless handset 107

microphone, enabling/disabling 69

Index-2

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Index

143

Why is my speakerphone not work-

ing? 143

services, softkey for 54

softkeys 24

Why is the light not coming o n

with a new Voice Mail Mes-

sage? 143

as BLF 36

as BLF List 38

as Callers List Key 58

as Directory key 56

as Do Not Distrub 35

as empty key 62

user password 19

using your phone 20

as Intercom Key 60

as Last Call Return 52

as line/call appearances 28

as park and pickup 48

as services 54

as speeddials 31

deleting 63

Vibrate 105

voicemail 72, 96

volume control on cordless handset 108

vribrate on cordless handset 101

warranty, limited 147

Web UI, using 16

functions for 25

state-based 26

softkeys on cordless handset 106

speeddial, setting softkey for 31

star codes 120

starting up the phone 4

status messages on cordless handset 105

talk/hold key on cordless handset 106

time and date 130

time and date format 130

transfering calls, blind 75

transfering calls, consultative 75

troubleshooting solutions 143

How do I change my user pass-

word? 144

How do I find the IP address of my

phone? 144

How do I restart the IP phone? 145

What are services, and how do I use

them? 144

Why can’t I get a dial tone? 143

Why does my phone display "Bad

Encrypted Config"? 145

Why does my phone display the

"No Service" message? 144

Why doesn’t my phone ring? 143

Why is my display blank? 143

Why is my handset not working?

Model 57i CT IP Phone User Guide

Index-3

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If you’ve read this owner’s manual and consulted the Troubleshooting section and

still have problems, please visit our website at www.aastra.com or call 1-800-574-1611

for technical assistance.

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