LAVAMAT 62840
User manual
Washing machine
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Contents
3
Contents
Instruction for the user
Safety information
Product description
Detergent dispenser drawer
Control panel
6
6-8
9
9
10
11
First use
Personalization
Acoustic signals
Child safety lock
11
11
11
Daily use
12
12
12
13
13
14
14
14
14
Load the laundry
Measure out the detergent and the fabric softener
Select the required programme
Select the spin speed or the Rinse Hold option
Programm option button
Select the PREWASH option
Select the STAIN option
Select the SENSITIVE option
Select the TIME option
14-15
15-16
16
Display
Select the START/PAUSE
Select the DELAY START
16-17
17
Programme progress display
Select an additional rinse
Altering an option or a running programme
Interrupting a programme
Cancelling a programme
17-18
18
18
18
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4
Contents
Opening the door after the programme has started
At the end of the programme
18
19
Washing programmes
20-21
22
Programme information
Preparing the wash cycle
Sorting out the laundry
Temperatures
23-27
23
23
Before loading the laundry
Maximum loads
23
24
Laundry weights
24
Removing stains
25
Detergents and additives
Quantity of detergent to be used
Degrees of water hardness
26
26
27
International wash code symbols
28
Care and cleaning
Descaling
29-33
29
After each wash
Maintenance wash
External cleaning
Detegent dispenser drawer
Washing drum
29
29
29
29-30
30
Door seal
30
Drain pump
30-31
32
Water inlet filter
Emergency emptying out
Frost precautions
32
33
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Contents
5
Something not working
Techinical Data
34-37
38
Consumption value
39
Installation
40-46
40-41
42
Unpacking
Positioning and levelling
Water inlet
42-43
43
Water-stop device
Water drainage
43-44
45
In the interest of the environment
Electrical connection
45-46
Enviroment concerns
Packaging materials
Old machine
47
47
47
47
Ecological hints
Guarantee
48
51
Customer service centres
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6
Safety information
Instruction for the user
Safety information
Prior to using for the first time
●
The safety of AEG/ELECTROLUX appliances complies with the industry
standards and with legal requirements on the safety of appliances. However,
as manufacturers, we feel it is our duty to provide the following safety notes.
You MUST read them carefully before installing or using the appliance.
●
It is most important that this instruction book should be retained with the
appliance for future reference. Should the appliance be sold or transferred to
another owner, or should you move house and leave the appliance, always
ensure that the book is supplied with the appliance in order that the new
owner can get to know the functioning of the appliance and the relevant
warnings.
●
●
You MUST read them carefully before installing or using the appliance.
Before first starting up, check the machine for any damage incurred during
transport. Never connect up a damaged machine. If parts are damaged,
contact your supplier.
●
If the appliance is delivered in the winter months when there are minus
temperatures: Store the washing machine at room temperature for 24 hours
before using for the first time.
General safety
●
●
●
●
It is dangerous to alter the specifications or attempt to modify this product in
any way.
During high temperature wash programmes the door glass may get hot. Do
not touch it!
Make sure that small pets do not climb into the drum. To avoid this, please
check into the drum before using.
Any objects such as coins, safety pins, nails, screws, stones or any other hard,
sharp material can cause extensive damage and must not be placed into the
machine.
●
Only use the advised quantities of fabric softener and detergent. Damage to
the fabric can ensue if you over-fill. Refer to the manufacturer’s
recommendations of quantities.
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Safety information
7
●
Wash small items such as socks, laces, washable belts etc in a washing bag or
pillow case as it is possible for such items to slip down between the tub and
the inner drum.
●
●
●
Do not use your washing machine to wash articles with whalebones, material
without hems or torn material.
Always unplug the appliance and turn off the water supply after use, clean
and maintenance.
Under no circumstances should you attempt to repair the machine yourself.
Repairs carried out by inexperienced persons may cause injury or serious
malfunctioning. Contact your local Service Centre. Always insist on genuine
spare parts.
Installation
●
When unpacking the appliance, check that it is not damaged. If in doubt, do
not use it and contact the Service Centre.
●
All packing and transit bolts must be removed before use. Serious damage can
occur to the product and to property if this is not adhered to. See relevant
section in the user manual.
●
●
●
●
●
●
After having installed the appliance, check that it is not pressing or standing on
its electrical supply cable, inlet hose and drain hose.
If the machine is situated on a carpeted floor, please adjust the feet in order to
allow air to circulate freely
Always be sure, that there is no water leakage from hoses and their connections
after the installation.
If the appliance is installed in a location subject to frost, please read the
«dangers of freezing» chapter.
Any plumbing work required to install this appliance should be carried out by a
qualified plumber or competent person.
Any electrical work required to install this appliance should be carried out by a
qualified electrician or competent person.
Use
●
●
●
This appliance is designed for domestic use. It must not be used for purposes
other than those for which it was designed.
Only wash fabrics which are designed to be machine washed. Follow the
instructions on each garment label.
Do not overload the appliance. See the relevant section in the user manual.
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8
Safety information
●
Before washing, ensure that all pockets are empty and buttons and zips are
fastened. Avoid washing frayed or torn articles and treat stains such as paint,
ink, rust, and grass before washing. Underwired bras must NOT be machine
washed.
●
Garments which have been in contact with volatile petroleum products should
not be machine washed. If volatile cleaning fluids are used, care should be
taken to ensure that the fluid is removed from the garment before placing in
the machine.
●
●
Never pull the power supply cable to remove the plug from the socket; always
take hold of the plug itself.
Never use the washing machine if the power supply cable, the control panel,
the working surface or the base are damaged so that the inside of the washing
machine is accessible.
Child Safety
●
This appliance is not intended for use by person (including children) with
reduced physical sensory or mental capabilities or lack of experience and
knowledge unless they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety.
●
●
Young children should be supervised to ensure that they do not play with the
appliance.
The packaging components (e.g. plastic film, polystyrene) can be dangerous to
children - danger of suffocation! Keep them out of children’s reach.
●
●
Keep all detergents in a safe place out of children’s reach.
Make sure that children or pets do not
climb into the drum. To avoid this the
machine incorporates special feature.
To activate this device, rotate the
button (without pressing it) inside the
door clockwise until the groove is
horizontal. If necessary use a coin. To
disable this device and restore the
possibility of closing the door, rotate
the button anti-clockwise until the
groove is vertical.
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Product description
9
Product description
Your new appliance meets all modern requirements for effective treatment of
laundry with low water, energy and detergent consumption.
Detergent dispenser drawer
Control panel
1
2
3
4
5
6
Rating plate
Drain pump
Door opening handle
Adjustable feet
Detergent dispenser drawer
Compartment for prewash phase used for prewash.
Compartment for powder or liquid detergent used for main wash.
Compartment for liquid additives (fabric softener, starch).
Compartment for stain remover used for main wash with STAIN -
option.
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10 Control panel
Control panel
OFF
COTTON/LINEN
95
60
ECONOMY
REFRESH
1200
900
700
500
40
30
SPIN
DRAIN
RINSES
WASHING
DOOR
EXTRA RINSE
EASY-
60
CARES
30
40
WOOL PLUS
DELICATES
T/PAUSE
STAR
TIME
SENSITIVE
STAIN
SPIN
PREWASH
30
30
40 40
EASY IRON PLUS
62840
SILENT SYSTEM
1
2
3
4
5
6 7
8 9 10
Henceforth the programme selector dial, the buttons and the display will be
indicated with the numbers given in this table.
Programme selector dial
SPIN button
1
2
3 PREWASH button
STAIN button
SENSITIVE button
TIME button
4
5
6
7
Display
START/PAUSE button
DELAY START button
Programme progress display
8
9
10
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Use
11
First Use
Ensure that the electrical and water connections comply with the installation
instructions.
Remove the polystyrene block and any material from the drum.
Pour 2 litres of water into the main wash compartment
of the detergent drawer
in order to activate the ECO valve. Then run a cotton cycle at 95°C, without any
laundry in the machine, to remove any manufacturing residue from the drum and
tub. Pour 1/2 a measure of detergent into the dispenser drawer and start the
machine.
Personalization
Acoustic signals
The machine is provided of an acoustic device, which sounds in the following
cases:
●
at the end of the cycle
in the event of operating problems
●
By pressing the 3 and 4 buttons simultaneously for about 6 seconds, the
acoustic signal is deactivated (except for the events of operating problems). By
pressing these 2 buttons again, the acoustic signal is reactivated.
Child safety lock
This device permits you to leave the appliance unsupervised without having the
worry that children might be injured by or cause damage to the appliance.
This function remains able also when the washing machine is not working.
There are two different ways to set this option:
●
before pressing the button 8: it will be impossible to start the machine.
●
after pressing the button 8 it will be impossible to change any other
programme or option.
To enable (disable) this option press simoultaneously for about 6 seconds 4 and
5 buttons until the icon appears (disappears) on (from) the display.
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12 Use
Daily Use
Load the laundry
1. Open the door by carefully pulling the door
handle outwards. Place the laundry in the
drum, one item at a time, shaking them out as
much as possible.
2. Close firmly the door. You must hear a click
during closing.
Attention! Do not embed the laundry
between the door and the rubber joint.
Measure out the detergent and the fabric softener
Your new appliance was designed to reduce water, energy and detergent
consumption.
1. Pull out the dispenser drawer until it
stops. Measure out the amount of
detergent required, pour it into the main
wash compartment
and, if you wish
to carry out the prewash phase, pour it
into the compartment marked . If you
wish to carry out to perform the stain
function, pour it into the compartment
.
2. If required, pour fabric softener into the
compartment marked
(the amount
used must not exceed the MAX mark in
the drawer). Close the drawer gently.
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Use 13
Select the required programme
(Position 1 on the control panel picture)
You can choose the right programme for any type of laundry following the
descriptions on the washing programme tables (see Washing Programmes).
Turn the programme selector dial to the required programme. The programme
selector determines the type of washing cycle (e.g. water level, drum movement,
number of rinses) and the washing temperature according to the type of laundry.
The pilot light of button 8 starts blinking and the display shows the duration of
the selected programme.
The selector dial can be turned either clockwise or anticlockwise. Position
O/OFF to Reset programme/Switching OFF of the machine.
At the end of the programme the selector dial must be turned to position
O/OFF, to switch the machine off.
Position
= Cold wash
Easy-Cares = Synthetics.
Attention!
If you turn the programme selector dial to another programme when the machine
is working, the yellow pilot light of button 8 will flash 3 times and the message
Err is displayed on the display to indicate a wrong selection. The machine will not
perform the new selected programme.
Select the SPIN speed reduction or the RINSE HOLD option
(Button 2)
Press the button 2 repeatedly to change the spin speed, if you want your laundry
to be spun at a speed different from the one proposed by the washing machine.
The relevant light will light up.
Important!
For the maximum spin speed performed automatically by the washing machine,
see chapter Washing Porgrammes.
RINSE HOLD: by selecting this option the water of the last rinse is not emptied
out to prevent the fabrics from creasing. When the programme has finished the
display shows a 0 flashing, the pilot lights DOOR illuminates, the pilot light of
button 8 is off and the door is blocked to indicate that the water must be
emptied out.
To empty the water out:
●
turn the programme selector dial to O/OFF
●
select the DRAIN or SPIN programme
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14 Use
●
●
●
reduce the spin speed if needed, by means of the relevant button
depress button 8
when the programme has finished the display shows a 0 flashing. The pilot
lights DOOR goes off and the door can be opened.
Programme option button
Depending on the programme, different functions can be combined. These must
be selected after choosing the desired programme and before depressing the
button 8.
When these buttons are pressed, the corresponding pilot lights come on. When
they are pressed again, the pilot lights go out.
If an incorrect option is selected, the integrated yellow pilot light of the button 8
flashes for 3 times and the Err message appears on the display for some seconds.
Important!
For the compatibility among the washing programmes and the options see
chapter Washing Porgrammes.
Select the PREWASH option (Button 3)
Select this option if you wish your laundry to be prewashed at 30°C before the
main wash. The Prewash ends with a short spin in programmes for cotton and
synthetic fabrics, whereas in the programmes for delicate fabrics the water is
only drained.
The relevant light will light up.
Select the STAIN option (Button 4)
Select this option to treat heavily soiled or stained laundry with stain remover
(extended main wash with time optimised stain action phase). The relevant light
will light up.
This option is not available with a temperature lower than 40°C.
Attention! If you wish to perform a programme with the stain option, pour
stain remover into compartment
.
Select the SENSITIVE option (Button 5)
By depressing this button the washing intensity will be reduced. The machine
adds one rinse in the programmes for Cotton and Synthetics.
This option is recommended for non fast coloureds items.
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Use 15
Select the TIME option (Button 6)
This option allows you to modify the washing time, automatically proposed by
the washing machine.
By pressing this button, the relative pilot light comes on and the washing
duration will be reduced to wash daily soiled laundry.
On the display will be visualized the decreased washing time.
By pressing this button twice, the relative pilot light remains lit, the washing
duration will be reduced to wash lightly soiled laundry or items that have been
used or worn for a short time. On the display will be visualized the decreased
washing time.
In this case the maximum recommended load for cottons is 3 kg and 1,5 kg for
synthetics and delicates.
Display (Position 7)
The display shows the following information:
Duration of the selected programme
After selecting a programme, the duration is
displayed in hours and minutes (for example
2 .05 ). The duration is calculated automatically
on the basis of the maximum recommended load
for each type of fabric.
After the programme has started, the time
remaining is updated every minute.
Delay
The selected delay (20 hours max) set by means
of the relevant button appears on the display for
about 3 seconds, then the duration of the
previously selected programme is displayed.
The DELAY START symbol
display.
will appear on the
The delay time value decreases by one unit every
hour. When only 1 hour remains, the time
decreases every minute.
Incorrect option selection
If an option which is not compatible with the set
wash programme is selected, the message Err is
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16 Use
displayed for about 2 seconds and the yellow
pilot light of button 8 light starts blinking.
Alarm codes
In the event of operating problems, some alarm
codes can be displayed, for example E2 0 (see
paragraph «Something not working»).
End of programme
When the programme has finished a blinking
zero is displayed, the DOOR and WASHING pilot
lights and the pilot light of button 8 go out and
the door can be opened.
Select the START/PAUSE (Button 8)
To start the selected programme, press the button 8, the corresponding red pilot
light stops blinking.
The WASHING pilot light is on to indicate that the appliance starts operating.
The DOOR pilot light is on to indicate the door is locked.
To interrupt a programme which is running, depress the button 8: the
corresponding red pilot light starts to flash.
To restart the programme from the point at which it was interrupted, press the
8
button again.
If you have chosen a delayed start, the machine will begin the countdown.
If an incorrect option is selected, the integrated yellow pilot light of the button 8
blinks for 3 times the message Err is displayed for about 2 seconds.
Select the DELAY START (Button 9)
Before you start the programme, if you wish to delay the start, press the
button 9 repeatedly, to select the desired delay.
The selected delay time value (up to 20 hours) will appear on the display for
about 3 seconds, then the duration of the programme will appear again.
You must select this option after you have set the programme and before you
press the button 8.
The wash programme can be delayed from 30 min - 60 min - 90 min, 2 hours
and then by 1 hour up to a maximum of 20 hours by means of this button.
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Use 17
If you wish to add laundry in the machine during the delay time you will press
button 8 to put the machine in pause. Add the laundry, close the door and press
button 8 again.
Selecting the delayed start.
●
●
●
Select the programme and the required options.
Select the delay start.
Depress button 8: the machine starts its hourly countdown. The programme
will start after the selected delay has expired.
Cancelling the delayed start
●
●
●
set the washing machine to PAUSE by pressing the button 8;
depress button 9 once until the symbol 0’ is displayed;
press the button 8 again to start the programme.
Important!
●
Once the programme has already started, the selected delay can be changed
only after selecting the washing programme again.
●
The door will be locked throughout the delay time. If you need to open the
door, you must first set the washing machine to PAUSE by pressing the
button 8. After you have closed the door, press the button 8 again.
The button 9 can not be selected with DRAIN programme.
Programme progress display (Position 10)
After having pressed the button 8, the WASHING pilot light comes on.
When the pilot light WASHING comes on this means that the machine is
performing the washing cycle.
The DOOR pilot light indicates if the door can be opened:
●
light on: the door cannot be opened. The appliance is running.
●
light off: the door can be opened. The washing programme is finished.
When the appliance is performing additional rinses the EXTRA RINSE pilot light
comes on.
Select an additional rinse (Extra rinse)
This appliance is designed for saving water. However, for people with a very
delicate skin (allergic to detergents) it may be necessary to rinse the laundry
using an extra quantity of water (extra rinse).
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18 Use
Press simultaneously the buttons 2 and 3 for some seconds: the EXTRA RINSE
pilot light comes on in the programme progress display. This function stays per-
manently on. To remove it press the same buttons again until the EXTRA RINSE
light goes off.
Altering an option or a running programme
It is possible to change any option before the programme carries it out. Before
you make any change, you must pause the washing machine by pressing the
button 8.
Changing a running programme is possible only by resetting it. Turn the
programme selector dial to
Start the new programme by depressing the button 8 again. The washing water
in the tub will be not emptied out.
and then to the new programme position.
O/OFF
Interrupting a programme
Depress the button 8 to interrupt a programme which is running, the
corresponding light starts blinking. Depress the button again to restart the
programme.
Cancelling a programme
Turn the selector dial to
to cancel a programme which is running. Now
O/OFF
you can select a new programme.
Opening the door after the programme has started
First set the machine to PAUSE by pressing the button 8.
If the DOOR light goes off, the door can be opened.
If the DOOR light remains lit, this means that the machine is already heating,
that the water level is above the bottom edge of the door. In this case the door
can not be opened.
If you cannot open the door but you need to open it you have to switch the
machine off by turning the selector dial to
the door can be opened (pay attention to the water level and
temperature!).
. After about some minutes
O/OFF
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Use 19
At the end of the programme
The machine stops automatically, the pilot light of button 8 goes off, the DOOR
and WASHING lights go off and a flashing 0 will appear on the display.
If the RINSE HOLD option have been selected, the DOOR pilot light illuminates, a
flashing 0 will appear on the display, the pilot light of button 8 goes off and the
door remains locked to indicate that the water must be emptied out before
opening the door.
To empty out the water please read the steps on the Rinse Hold option
paragraph.
Turn the programme selector dial to
to switch the machine off.
O/OFF
Remove the laundry from the drum and carefully check that the drum is empty.
If you do not intend to carry out another wash, close the water tap. Leave the
door open to prevent the formation of mildew and unpleasant smells.
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20 Washing programmes
Washing programmes
Programme/
Type of laundry
Temperature
Description of
programme
Options
Main wash
Rinses
Long spin at maximum
spin speed
SPIN, RINSE HOLD,
PREWASH, STAIN,
SENSITIVE, TIME,
EXTRA RINSE
White cotton
(heavily or normally
soiled items)
COTTONS/LINENS
95° - 60°
Main wash
Rinses
Long spin at maximum
spin speed
SPIN, RINSE HOLD,
PREWASH, STAIN*,
SENSITIVE, TIME,
EXTRA RINSE
COTTONS
60° - 40° - 30° - (normally or lightly
Coloured cotton
soiled items)
Cold
SPIN, RINSE HOLD,
PREWASH, STAIN*,
SENSITIVE, TIME,
EXTRA RINSE
Synthetic or mixed
fabrics
(normally or lightly
soiled items)
EASY-CARES
60° - 40° -
30° - Cold
Main wash
Rinses
Short spin at 1200 rpm
SYNTHETICS
EASY IRON PLUS gentle washed and
40°
Synthetics to be
Main wash
Rinses
Short spin at 1200 rpm
SPIN, RINSE HOLD,
PREWASH, EXTRA
RINSE
spun
Main wash
Rinses
Short spin at 1200 rpm
SPIN, RINSE HOLD,
PREWASH, STAIN*,
TIME, EXTRA RINSE
DELICATES
40° - 30° - Cold
Delicate fabrics: for
example curtains
Special programme for
hand washing fabrics
and specially programme
for wool garments
bearing the «Pure new
wool, non-shrink,
WOOL PLUS
(HANDWASH)
Main wash
Rinses
Short spin at 1200 rpm
SPIN, RINSE HOLD
30° - Cold
machine washable» label
*
STAIN option can be selected only at the temperature of 40°C or higher.
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Washing programmes 21
Washing programmes
Programme/
Type of laundry
Temperature
Description of
programme
Options
Rinses
Long spin at maximum
spin speed
Separate rinse cycle for
RINSES
SPIN, RINSE HOLD,
EXTRA RINSE
hand washed items.
For emptying out the last
rinse water in
programmes with the
DRAIN
Draining of water
Rinse Hold option.
Separate spin for cotton
fabric.
Drain and long spin at
the maximum speed
SPIN
SPIN
SPIN
Quick wash for sport
items, or cotton and
synthetics items lightly
soiled or worn once.
Main wash
Rinses
Short spin at 1200 rpm
REFRESH
SPIN, RINSE HOLD,
PREWASH, STAIN,
SENSITIVE, EXTRA
RINSE
White and fast
Main wash
Rinses
Long spin at maximum
spin speed
coloured cotton
ECONOMY
ECONOMY, lightly-
heavy soiled items
For cancelling the pro-
gramme which is run-
O/OFF
ning or to switch the
machine off.
Type of fabric
Cottons
Max. Load
6 kg
3 kg
Synthethics and Delicates
Easy Iron
1,5 kg
2 kg
Wool (Handwash)
Refresh
2 kg
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22 Programme information
Programme information
Selecting this programme the laundry is gently washed
and spun to avoid any creasing. In this way ironing is
easier. Furthermore the machine will perform additional
rinses.
EASY IRON PLUS
Washing programme for machine washable wool
well as for hand washable woollens and delicate fabrics
with the “hand washing” care symbol
as
WOOL PLUS (HANDWASH)
.
With this programme it is possible to rinse and spin cotton
garments which have been washed by hand.
The machine performs 3 rinses, followed by a final spin at
maximum speed.
RINSES
DRAIN
SPIN
The spin speed can be reduced by depressing the button 2.
For emptying out the water of the last rinse in
programmes with the RINSE HOLD option.
Turn first the programme selector dial to O/OFF, then
select programme Drain and depress the button 8.
Separate spin for hand washed cotton garments and after
programmes with Rinse Hold option. Before selecting this
programme the selector dial must be turned to O/OFF.
You can choose the speed by means of the relevant button
to adapt it to the fabrics to be spun.
This programme can be selected with the following
options: Spin Speed Reduction and DELAY START.
This programme must be used for slightly soiled cotton
items.
REFRESH
Programme duration: 30 minutes
This programme can be selected for slightly or normally
soiled cotton items. The temperature will decrease and the
washing time will be extended. This allows to obtain a
good washing efficiency by saving energy.
ECONOMY
To reset a programme and to switch off the machine turn
the selector dial to O/OFF. Now can a new programme
be selected.
O/OFF
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Preparing the wash cycle 23
Preparing the wash cycle
Sorting out the laundry
Follow the wash code symbols on each garment label and the manufacturer’s
washing instructions. Sort the laundry as follows: whites, coloureds, synthetics,
delicates, woollens.
Temperatures
for normally soiled white cottons and linen (e.g. tea cloths,
towels, tablecloths, sheets...).
95° or 90°
for normally soiled, colour fast garments (e.g. shirts, night
dresses, pyjamas....) in linen, cotton or synthetic fibres and
for lightly soiled white cotton (e.g. underwear).
60°/50°
for delicate items (e.g. net curtains), mixed laundry including
synthetic fibres and woollens bearing the label «pure new
wool, machine washable, non-shrink».
40°-30°- Cold
Before loading the laundry
Never wash whites and coloureds together. Whites may lose their “whiteness” in
the wash.
New coloured items may run in the first wash; they should therefore be washed
separately the first time.
Make sure that no metal objects are left in the laundry (e.g. hair clips,
safety pins, pins).
Button up pillowcases, close zip fasteners, hooks and poppers. Tie any belts or
long tapes.
Remove persistent stains before washing.
Rub particularly soiled areas with a special detergent or detergent paste.
Treat curtains with special care. Remove hooks or tie them up in a bag or net.
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24 Preparing the wash cycle
Maximum loads
Recommended loads are indicated in the washing programme charts.
General rules:
Cotton, linen: drum full but not too tightly packed;
Synthetics: drum no more than half full;
Delicate fabrics and woollens: drum no more than one third full.
Washing a maximum load makes the most efficient use of water and energy.
For heavily soiled laundry, reduce the load size.
Laundry weights
The following weights are indicative:
bathrobe
1200 g
napkin
quilt cover
sheet
pillow case
tablecloth
towelling towel
tea cloth
night dress
ladies’ briefs
man’s work shirt
man’s shirt
man’s pyjamas
blouse
100 g
700 g
500 g
200 g
250 g
200 g
100 g
200 g
100 g
600 g
200 g
500 g
100 g
100 g
men’s underpants
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Preparing the wash cycle 25
Removing stains
Stubborn stains may not be removed by just water and detergent. It is therefore
advisable to treat them prior to washing.
Blood: treat fresh stains with cold water. For dried stains, soak overnight in
water with a special detergent then rub in the soap and water.
:
Oil based paint moisten with benzine stain remover, lay the garment on a soft
cloth and dab the stain; treat several times.
Dried grease stains: moisten with turpentine, lay the garment on a soft
surface and dab the stain with the fingertips and a cotton cloth.
Rust: oxalic acid dissolved in hot water or a rust removing product used cold. Be
careful with rust stains which are not recent since the cellulose structure will
already have been damaged and the fabric tends to hole.
Mould stains: treat with bleach, rinse well (whites and fast coloureds only).
Grass: soap lightly and treat with bleach (whites and fast coloureds only).
Ball point pen and glue: moisten with acetone (*), lay the garment on a soft
cloth and dab the stain.
Lipstick: moisten with acetone as above, then treat stains with methylated
spirits. Treat any residual marks with bleach.
Red wine: soak in water and detergent, rinse and treat with acetic or citric acid,
then rinse. Treat any residual marks with bleach.
Ink: depending on the type of ink, moisten the fabric first with acetone (*), then
with acetic acid; treat any residual marks on white fabrics with bleach and then
rinse thoroughly.
Tar stains: first treat with stain remover, methylated spirits or benzine, then rub
with detergent paste.
(*) do not use acetone on artificial silk.
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26 Preparing the wash cycle
Detergents and additives
Good washing results also depend on the choice of detergent and use of the
correct quantities to avoid waste and protect the environment.
Although biodegradable, detergents contain substances which, in large
quantities, can upset the delicate balance of nature.
The choice of detergent will depend on the type of fabric (delicates, woollens,
cottons, etc.), the colour, washing temperature and degree of soiling.
All commonly available washing machine detergents may be used in this
appliance:
●
●
●
powder detergents for all types of fabric,
powder detergents for delicate fabrics (60°C max) and woollens,
liquid detergents, preferably for low temperature wash programmes (60°C
max) for all types of fabric, or special for woollens only.
The detergent and any additives must be placed in the appropriate
compartments of the dispenser drawer before starting the wash programme.
If using concentrated powder or liquid detergents, a programme without
prewash must be selected.
Pour liquid detergent into the dispenser drawer compartment marked
before starting the programme.
just
Any fabric softener or starching additives must be poured into the compartment
marked
before starting the wash programme.
Follow the product manufacturer’s recommendations on quantities to use and do
not exceed the «MAX» mark in the detergent dispenser drawer.
Quantity of detergent to be used
The type and quantity of detergent will depend on the type of fabric, load size,
degree of soiling and hardness of the water used.
Follow the product manufacturers’ instructions on quantities to use.
Use less detergent if:
• you are washing a small load,
• the laundry is lightly soiled,
• large amounts of foam form during washing.
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Preparing the wash cycle 27
Degrees of water hardness
Water hardness is classified in so-called “degrees” of hardness. Information on
hardness of the water in your area can be obtained from the relevant water
supply company, or from your local authority.
Note: A water softener must be added when water has a medium-high degree
of hardness (from degree of hardness II). Follow the manufacturer’s instructions.
The quantity of detergent can then always be adjusted to degree of hardness I (=
soft).
Degrees of water hardness
Level
Characteristic
German
°dH
French
°T.H.
1
2
3
4
soft
medium
hard
0-7
8-14
15-21
> 21
0-15
16-25
26-37
> 37
very hard
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28 International wash code symbols
International wash code symbols
These symbols appear on fabric labels, in order to help you choose the best way to treat your laundry.
Energetic wash
30
95
60
40
Max. wash
temperature
95°C
Max. wash
temperature
60°C
Max. wash
temperature
40°C
Max. wash
temperature
30°C
Hand wash
Do not
wash
at all
60
30
Delicate wash
Bleaching
Ironing
40
40
Bleach in cold water
Do not bleach
Hot iron
Warm iron
max 150°C
Lukewarm iron
max 110°C
Do not iron
max 200°C
Dry cleaning
Dry cleaning
in all solvents
Dry cleaning in
perchlorethylene,
petrol, pure alcohol,
R 111 & R 113
Dry cleaning
in petrol,
pure alcohol
and R 113
Do not
dry clean
high
temperature
low
temperature
Drying
Flat
On the line
On clothes
hanger
Tumble dry
Do not
tumble dry
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Care and cleaning 29
Care and cleaning
You must DISCONNECT the appliance from the electricity supply, before you can
carry out any cleaning or maintenance work.
Descaling
The water we use normally contains lime. It is a good idea to periodically use a
water softening powder in the machine. Do this separately from any laundry
washing, and according to the softening powder manufacturer's instructions.
This will help to prevent the formation of lime deposits.
After each wash
Leave the door open for a while. This helps to prevent mould and stagnant smells
forming inside the appliance. Keeping the door open after a wash will also help
to preserve the door seal.
Maintenance wash
With the use of low temperature washes it is possible to get a build up of
residues inside the drum.
We recommend that a maintenance wash be performed on a regular basis.
To run a maintenance wash:
• The drum should be empty of laundry.
• Select the hottest cotton wash programme.
• Use a normal measure of detergent, must be a powder with biological
properties.
External cleaning
Clean the exterior cabinet of the appliance with soap and water only, and then
dry thoroughly.
Important: do not use methylated spirits, solvents or similar products to clean
the cabinet.
Detergent dispenser drawer
The detergent dispenser drawer should be
cleaned regularly.
1. Remove the detergent dispenser drawer
by pulling it firmly.
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30 Care and cleaning
2. Remove the conditioner insert from the middle compartment.
3. Clean all parts with water.
4. Put the conditioner insert in as far as it
will go, so that it is firmly in place.
5. Clean all parts of the washing ma-
chine, especially the nozzles in the top
of the washing-in chamber, with a
brush.
6. Insert the detergent dispenser drawer in the guide rails and push it in.
Washing drum
Rust deposits in the drum may occur due to rusting foreign bodies in the
washing or tap water containing iron.
Important! Do not clean the drum with acidic descaling agents, scouring agents
containing chlorine or iron or steel wool.
1. Remove any rust deposits on the drum with a cleaning agent for stainless
steel.
2. Run a washing cycle without any washing to clean off any cleaning agent
residues. Programme: COTTONS/LINEN 95, press the button 8, add approx. 1/4
measuring cup of detergent.
Door seal
Check from time to time the door seal and eliminate
eventual possible objects that could be trapped in the
fold.
Drain pump
The pump should be inspected regularly and particularly if
• the machine does not empty and/or spin
• the machine makes an unusual noise during draining due to objects such as
safety pins, coins etc. blocking the pump.
Proceed as follows:
1. Disconnect the appliance.
2. If necessary wait until the water has
cooled down.
3. Open the pump door.
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Care and cleaning 31
4. Place a container close to the pump to
collect any spillage.
5. Release the emergency emptying hose,
place it in the container and remove its
cap.
6. When no more water comes out,
unscrew the pump and remove it.
Always keep a rag nearby to dry up
spillage of water when removing the
pump.
7. Remove any objects from the pump
impeller by rotating it.
8. Put the cap back on the emergency
emptying hose and place the latter
back in its seat.
9. Screw the pump fully in.
10. Close the pump door.
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32 Care and cleaning
Warning!
When the appliance is in use and depending on the programme selected there
can be hot water in the pump. Never remove the pump cover during a wash
cycle, always wait until the appliance has finished the cycle, and is empty. When
replacing the cover, ensure it is securely retightened so as to stop leaks and
young children being able to remove it.
Water inlet filter
If you notice that the machine is taking longer to fill, check that the filter in the
water inlet hose is not blocked.
1. Turn off the water tap.
2. Unscrew the hose from the tap.
3. Clean the filter in the hose with a stiff brush.
4. Screw the hose back onto the tap.
Emergency emptying out
If the water is not discharged, proceed as follows to empty out the machine:
1. pull out the plug from the power socket;
2. close the water tap;
3. if necessary, wait until the water has cooled down;
4. open the the pump door;
5. place a bowl on the floor and place the end of the emergency emptying hose
into the bowl. Remove its cap. The water should drain by gravity into the
bowl. When the bowl is full, put the cap back on the hose. Empty the bowl.
Repeat the procedure until water stops flowing out;
6. clean the pump if necessary as previously described;
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Care and cleaning 33
7. replace the emergency emptying hose in its seat after having plugged it;
8. screw the pump again and close the door.
Frost precautions
If the machine is installed in a place where the temperature could drop below
0°C, proceed as follows:
1. Close the water tap and unscrew the water inlet hose from the tap.
2. Place the end of the emergency emptying hose and that of the inlet hose in a
bowl placed on the floor and let water drain out.
3. Screw the water inlet hose back on and reposition the emergency emptying
hose after having put the cap on again.
By doing this, any water remaining in the machine is removed, avoiding ice
forming and consequently damage to the appliance.
When you use the machine again, make sure that the ambient temperature is
above 0°C.
Important! Every time you drain the water through the emergency emptying
hose you must pour 2 litres of water into the main wash compartment of the
detergent drawer and then run the drain programme. This will activate the ECO
VALVE device avoiding that part of the detergent remains unused at next
washing.
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34 Something not working
Something not working
Certain problems are due to lack of simple maintenance or oversights, which can be
solved easily without calling out an engineer. Before contacting your local Service Centre,
please carry out the checks listed below.
yellow
During machine operation it is possible that the
pilot light of button 8 blinks, one of
the following alarm codes appears on the display and at the same some acoustic signals
sound every 20 seconds to indicate that the machine is not working:
• E10 : problem with the water supply
• E2 0 : problem with the water draining
• E40 : door open.
Once the problem has been eliminated, press the button 8 to restart the programme. If
after all checks, the problem persists, contact your local Service Centre.
Problem
Possible cause/Solution
The door has not been closed. E40
• Close firmly the door.
The plug is not properly inserted in the power socket.
• Insert the plug into the power socket.
There is no power at the socket.
• Please check your domestic electrical installation.
The main fuse or the fuse in the plug has blown.
• Replace the fuse.
The washing machine does not
start:
The selector dial is not correctly positioned and the
button 8 has not been depressed.
• Please turn the selector dial and press the button 8
again.
The delay start has been selected.
• If the laundry are to be washed immediately, cancel
the delay start.
The water tap is closed. E10
• Open the water tap.
The inlet hose is squashed or kinked. E10
• Check the inlet hose connection.
The machine does not fill:
The filter in the inlet hose is blocked.E10
• Clean the water inlet hose filter.
The door is not properly closed. E40
• Close firmly the door.
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Something not working 35
Problem
Possible cause/Solution
The end of the drain hose is too low.
• Refer to relevant paragraph in «water drainage»
section.
The machine fills then empties
immediately:
The drain hose is squashed or kinked. E2 0
• Check the drain hose connection.
The drain pump is clogged. E2 0
• Clean the drain pump.
The machine does not empty
and/or does not spin:
The RINSE HOLD option has been selected.
• Disable the option.
• Select the option DRAIN or SPIN.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
Too much detergent or unsuitable detergent (creates
too much foam) has been used.
• Reduce the detergent quantity or use another one.
Check whether there are any leaks from one of the
inlet hose fittings. It is not always easy to see this as
the water runs down the hose; check to see if it is
damp.
There is water on the floor:
• Check the water inlet hose connection.
The drain hose is damaged.
• Change it with a new one.
The cap on the emergency emptying hose has not
been replaced after cleaning the pump.
• Put the cap back on the emergency emptying and
place the latter back in its seat.
Too little detergent or unsuitable detergent has been
used.
• Increase the detergent quantity or use another one.
Stubborn stains have not been treated prior to
washing.
• Use commercial products to treat the stubborn
stains.
Unsatisfactory washing results:
The correct temperature was not selected.
• Check if you have selected the correct temperature.
Excessive laundry load.
• Introduce into the drum less laundry.
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36 Something not working
Problem
Cause possible/Solution
The programme is still running.
• Wait the end of washing cycle.
The door lock has not been released.
• Wait some minutes.
The door will not open:
There is water in the drum.
• Select drain or spin programme to empty out the
water.
In any case, the door can be only opened when the
DOOR light has gone off.
The transit bolts and packing have not been removed.
• Check the correct installation of the appliance.
The support feet have not been adjusted
• Check the correct levelling of the appliance.
The machine vibrates or is noisy:
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
Maybe there is very little laundry in the drum.
• Load more laundry.
The electronic unbalance detection device has cut in
because the laundry is not evenly distributed in the
drum. The laundry is redistributed by reverse rotation
of the drum. This may happen several times before
the unbalance disappears and normal spinning can
resume. If, after some minutes, the laundry is still not
evenly distributed in the drum, the machine will not
spin.
Spinning starts late or the machine
does not spin:
• Redistribute the laundry.
The machine is fitted with a type of motor which
makes an unusual noise compared with other
traditional motors. This new motor ensures a softer
start and more even distribution of the laundry in the
drum when spinning, as well as increased stability of
the machine.
The machine makes an unusual
noise:
Machines based on modern technology operate very
economically using very little water without affecting
performance.
No water is visible in the drum:
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Something not working 37
If you are unable to identify or solve the problem,
contact our service centre. Before telephoning,
make a note of the model, serial number and
purchase date of your machine: the Service Centre
will require this information.
P
r
M
o
d
o
.
N
d
. .
.
o
. .
.
. . . . . .
. .
.
. .
. . .
S
e
. . .
r
.
N
o
.
.
.
. .
. . . . .
Mod. ..........
Prod. No. ...........
Ser. No. .........
P0042 BD
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38 Technical data
Techinical Data
Dimensions
Width
Height
Depth
60 cm
85 cm
63 cm
(door included)
Electrical connection Voltage - Information on the electrical connection is given on the rating
Overall power - Fuse
plate on the inner edge of the appliance door
Minimum
Maximum
0,05 MPa
0,80 MPa
Water supply pressure
Maximum Load
Spin Speed
Cotton
6 kg
Maximum
1200 rpm
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Consumption value 39
Consumption value
Water consumption Energy consumption Programme duration
Programme
(in litres)
(in kWh)
(in minutes)
61
2.0
White Cottons 95°
Cottons 40°
58
54
60
60
53
42
-
0.7
1.0
0.35
0.55
0.25
0.1
-
Easy-Cares 60°
Easy Iron Plus 40°
Delicates 40°
Wool Plus (Handwash) 30°
Rinses
Drain
Spin
-
-
55
46
0.25
1.02
Refresh 30°
Economy 60° (*)
The consumption data shown on this chart is to be considered purely indicative, as
it may vary depending on the quantity and type of laundry, on the inlet water
temperature and on the ambient temperature. It refers to the highest temperature
for each wash programme.
(*) «Cottons ECONOMY» at 60°C with a load of 6 kg is the reference programme for
the data entered in the energy label, in compliance with EEC 92/75 standards.
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40 Installation
Installation
Unpacking
All transit bolts and packing must be removed before using the appliance.
You are advised to keep all transit devices so that they can be refitted if the
machine ever has to be transported again.
1. After removing all the packaging, carefully
lay machine on it’s back to remove the
polystyrene base from the bottom.
HEC0008
2. Remove the power supply cable and the draining hose
from the hose holders on the rear of the appliance.
HEC0001
3. With the provided spanner unscrew and
remove the central rear bolt A.
A
HEC00022
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Installation 41
4. Unscrew and remove the two large rear bolts B
and the six smaller bolts C.
C
B
C
D
C
B
HEC0003
5. Remove the bracket D and tighten up the six
smaller bolts C. Slide out the relevant plastic
spacer E.
E
HEC0023 C
6. Open the porthole, take out the inlet hose from the
drum and remove the polystyrene block fitted on the
door seal.
HEC0010
7. Fill the smaller upper hole and the two large ones
with the corresponding plastic plug caps supplied in
the bag containing the instruction booklet.
8. Connect the water inlet hose as described under the
paragraph «Water inlet».
All the different plug caps are supplied with the
appliance in the plastic bag containing the instruction
booklet.
HEC0005
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42 Installation
Positioning and levelling
Install the machine on a flat hard floor.
Make sure that air circulation around the machine is not impeded by carpets,
rugs etc.
Before placing it on small tiles, apply a rubber
coating.
Never try to correct any unevenness in the floor by
putting pieces of wood, cardboard or similar
materials under the machine.
If it is impossible to avoid positioning the machine
next to a gas cooker or coal-burning stove, an
HEC007S
insulating panel covered with aluminium foil on the
side facing the cooker or stove, must be inserted between the two appliances.
The machine must not be installed in rooms where the temperature can drop
below 0.
The water inlet hose and the drain hose must not be kinked.
Please ensure that when the appliance is installed, it is easily accessible for the
engineer in the event of a breakdown.
Carefully level by screwing the adjustable feet in or out. Never place cardboard,
wood or similar materials under the machine to compensate for any unevenness
in the floor.
Water inlet
An inlet hose is supplied and can be found inside the
machine drum.
Do not use the already employed hoses to
connect to the water supply.
This appliance must be connected to a cold
water supply.
1. Open the porthole and extract the inlet hose.
2. Connect the hose with the angled connection to
the machine.
Do not place the inlet hose downwards. Angle
the hose to the left or right depending on the
position of your water tap.
HEC0006
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Installation 43
3. Set the hose correctly by loosening the ring nut. After positioning the inlet
hose, be sure to tighten the ring nut again to prevent leaks.
4. Connect the hose to a tap with a 3/4” thread. Always use the hose supplied
with the appliance.
Installation should comply with local water authority and building regulations
requirements. A minimum water pressure of 0.05 MPa is required for safe
operation of the appliance.
If you cannot make the cold water connection direct from the rising mains, you
may be able to operate the appliance from your cold water storage system. There
should be a minimum distance of between the appliance’s inlet and the bottom of
the water storage tank.
Water-stop device
The inlet hose is provided with a water stop device,
which protects against damage caused by water leaks in
the hose which could develop due to natural ageing of
the hose. This fault is shown by a red sector in the
window “A”. Should this occur, turn the water tap off
and refer to your Service Centre to replace the hose.
A
352
Water drainage
This appliance is designed to be permanently plumbed
into your home's drainage system using one of the
following methods.
“U” piece
supplied
1. Into a drainage standpipe.
Firstly form a hook in the end of the drain hose using the “U” piece” supplied.
38 mm (1.5”)
Place the drain hose into your
standpipe, which should have an
standpipe
diameter
internal diameter of approximately
38mm thus ensuring there is an air
break between the drain hose and
standpipe.
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44 Installation
When discharging into a standpipe
ensure that the top of the standpipe is
no more than 90 cm (35.4'') and no less
than 60 cm (23.6'') above floor level.
3 pin
The drain hose may be extended to a
maximum of 4 metres. An additional
drain hose and joining piece is available
from your local Service Force Centre.
The joining piece must have an internal
diameter of 18 mm.
If your drain hose looks like this (see the relevant
pcture) you do not require the “U” piece”. Just push
the hose firmly into the standpipe.
2. Onto a sink outlet spigot.
If the outlet spigot has not been used before, remove any blanking plug that may
be in place.
Push the drain hose onto the spigot and secure with a clip if required, ensure a
loop is formed in the drain hose (see diagram) to prevent waste from the sink
entering the washing machine.
The drain hose may be extended to a maximum of 4 metres. An additional drain
hose and joining piece is available from your local Service Force Centre. The join-
ing piece must have an internal diameter of 18 mm.
If you intend the drain hose
from the machine to empty
into a sink, make sure that
the sink is empty and the
plug hole is not blocked.
Use the plastic “U -Piece”
supplied.
Loop
Important
Before connecting up the machine to new pipework or to pipework that has not
been used for some time, run off a reasonable amount of water to flush out any
debris that may have collected in the pipes.
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Installation 45
In the interest of the environment
Washing machines and dishwashers
should be connected to the FOUL
drainage system, the water will then
be taken to a sewage works for
treatment before being discharged
safely into a river.
It is essential that these appliances
are not connected to the surface
water drainage system as this water
is discharged directly into a river or
stream and may cause pollution.
SHOWER
SINK TOILET
BIDET
BATH
WASHING
MACHINE
DISHWASHER
RAINWATER
'RUN-OFF'
If you require any further advice
please contact your local water
authority.
FOUL DRAIN
FOUL SEWERS
SURFACE WATER
DRAINS &SEWERS
SEWAGE
TREATMENT
WORKS
TREATED
DISCHARGE
UNTREATED
DISCHARGE
RIVER
RIVER
Electrical connection
WARNING: THIS APPLIANCE MUST BE EARTHED.
The manufacturer does not accept any responsibility for damage or
injury through failure to comply with the above safety precaution.
If the plug that is fitted to your appliance is not suitable for your socket outlet, it
must be cut off and the appropriate plug fitted.
Remove the fuse from the cut off plug.
The cut off plug should then be disposed of to prevent the hazard of shocks in case
it should be plugged into a 13 Amp socket in another part of your home.
Important
The wires in the mains lead are coloured in accordance with the following code:
GREEN &YELLOW
13AMP FUSE
Green and Yellow
Blue
- Earth
- Neutral
- Live
Brown
BROWN
CORD CLAMP
BLUE
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46 Installation
If you fit your own plug, the colours of the wires in the mains lead of your appli-
ance may not correspond with the markings identifying the terminals in your plug,
proceed as follows:
Connect the green and yellow (earth) wire to the terminal in the plug which is
marked with the letter «E» or the earth symbol
or coloured green and yellow.
Connect the blue (neutral) wire to the terminal in the plug which is marked with
the letter «N» or coloured black.
Connect the brown (live) wire to the terminal in the plug which is marked with the
letter «L» or coloured red.
The plug moulded on to the lead incorporates a fuse. For replacement, use a 13
A
Amp BS1363/ fuse. Only ASTA or BSI approved fuses should be used.
The plug must not be used if the fuse cover/carrier is lost. The cover/carrier is indi-
cated by the coloured insert at the base of the plug.
A replacement cover/carrier must be obtained from your local AEG/ELECTROLUX
Service Centre.
The power supply cable must be easily accessible after installing the
machine.
Should the appliance power supply cable need to be replaced, this MUST
be carried out by a Service Centre.
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Enviroment concerns
47
Enviroment concerns
Packaging materials
The materials marked with the symbol
are recyclable.
>PE<=polyethylene
>PS<=polystyrene
>PP<=polypropylene
This means that they can be recycled by disposing of them properly in
appropriate collection containers.
Old machine
Use authorised disposal sites for your old appliance. Help to keep your country tidy!
The symbol on the product or on its packaging indicates that this product
may not be treated as household waste. Instead it shall be handed over to the
applicable collection point for the recycling of electrical and electronic
equipment. By ensuring this product is disposed of correctly, you will help
prevent potential negative consequences for the environment and human health,
which could otherwise be caused by inappropriate waste handling of this
product. For more detailed information about recycling of this product, please
contact your local city office, your household waste disposal service or the shop
where you purchased the product.
Ecological hints
To save water, energy and to help protect the environment, we recommend that
you follow these tips:
• Normally soiled laundry may be washed without prewashing in order to save
detergent, water and time (the environment is protected too!).
• The machine works more economically if it is fully loaded.
• With adequate pre-treatment, stains and limited soiling can be removed; the
laundry can then be washed at a lower temperature.
• Measure out detergent according to the water hardness, the degree of soiling
and the quantity of laundry being washed.
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48 Guarantee/Customer Service
Standard guarantee conditions
We, AEG-Electrolux , undertake that if within 12 months of the date of the pur-
chase this AEG-Electrolux appliance or any part thereof is proved to be defective
by reason only of faulty workmanship or materials, we will, at our option repair or
replace the same FREE OF CHARGE for labour, materials or carriage on condition
that:
• The appliance has been correctly installed and used only on the electricity
supply stated on the rating plate.
• The appliance has been used for normal domestic purposes only, and in
accordance with the manufacturer's instructions.
• The appliance has not been serviced, maintained, repaired, taken apart or
tampered with by any person not authorised by us.
• Electrolux Service Force Centre must undertake all service work under this
guarantee
• Any appliance or defective part replaced shall become the Company's
property.
• This guarantee is in addition to your statutory and other legal rights.
Exclusions
• Damage or calls resulting from transportation, improper use or neglect, the
replacement of any light bulbs or removable parts of glass or plastic.
• Costs incurred for calls to put right an appliance which is improperly installed
or calls to appliances outside the United Kingdom.
• Appliances found to be in use within a commercial environment, plus those
which are subject to rental agreements.
• Products of Electrolux manufacturer that are not marketed by Electrolux
Service and Spare Parts
In the event of your appliance requiring service, or if you wish to purchase spare
parts, please contact your local Service Force Centre by telephoning
0870 5 929 929
Your telephone call will be automatically routed to the Service Force Centre cov-
ering your postcode area.
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Chapter Repetition 49
For the address of your local Service Force Centre and further information about
Service Force, please visit the website at:
Before calling out an engineer, please ensure you have read the details under the
heading "Something not working"
When you contact the Service Force Centre you will need to give the following
details:
1 Your name, address and postcode.
2 Your telephone number.
3 Clear concise details of the fault.
4 The model and Serial number of the appliance (found on the rating plate).
5 The purchase date.
Please note a valid purchase receipt or guarantee documentation is required for in
guarantee service calls.
Customer Care
For general enquiries concerning your Electrolux appliance, or for further informa-
tion on Electrolux products please contact our Customer Care Department by let-
ter or telephone at the address below or visit our website at
Customer Care Department Electrolux Major Appliances Addington Way Luton
Bedfordshire, LU4 9QQ Tel: 08705 350 350 (*)
(*) Calls may be recorded for training purposes
For Customer Service in The Republic of Ireland please contact us at the address
below:
AEG/ELECTROLUX
Electrolux Group (Ire) Ltd
Long Mile Road
Dublin 12
Republic of Ireland
Tel: + 353 (0) 1 4090754
email: [email protected]
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50 European Guarantee
European Guarantee
This appliance is guaranteed by Electrolux in each of the countries listed at the
back of this user manual, for the period specified in the appliance guarantee
orotherwise by law. If you move from one of these countries to another of the
countries listed, the appliance guarantee will move with you subject to the
following qualifications:
• The appliance guarantee starts from the date you first purchased the appliance
which will be evidenced by production of a valid purchase document issued by
the seller of the appliance.
• The appliance guarantee is for the same period and to the same extent for
labour and parts as exists in your new country of residence for this particular
model or range of appliances.
• The appliance guarantee is personal to the original purchaser of the appliance
and cannot be transferred to another user.
• The appliance is installed and used in accordance with instructions issued by
Electrolux and is only used within the home, i.e. is not used for commercial
purposes.
• The appliance is installed in accordance with all relevant regulations in force
within your new country of residence.
The provisions of this European Guarantee do not affect any of the rights
granted to you by law.
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Customer service centres 51
ꢀ
ꢁ
à
Albania
+35 5 4 261 450
+32 2 363 04 44
+420 2 61 12 61 12
+45 70 11 74 00
+49 180 32 26 622
Rr. Pjeter Bogdani Nr. 7 Tirane
Belgique/België/Belgien
Česká republika
Danmark
Bergensesteenweg 719, 1502 Lembeek
Budějovická 3, Praha 4, 140 21
Sjællandsgade 2, 7000 Fredericia
Deutschland
Muggenhofer Str. 135, 90429 Nürnberg
Mustamäe tee 24, 10621 Tallinn
Eesti
+37 2 66 50 030
+34 902 11 63 88
+44 8705 929 929
+30 23 10 56 19 70
+38 51 63 23 338
+353 1 40 90 753
+39 (0) 434 558500
+37 17 84 59 34
+370 5 27 80 609
+35 2 42 43 13 01
+36 1 252 1773
España
Carretera M-300, Km. 29,900 Alcalá de Henares Madrid
France
Great Britain
Hellas
Addington Way, Luton, Bedfordshire LU4 9QQ
4, Limnou Str., 54627 Thessaloniki
Hrvatska
Ireland
Slavonska avenija 3, 10000 Zagreb
Longmile Road Dublin 12
Italia
C.so Lino Zanussi, 26 - 33080 Porcia (PN)
Kr. Barona iela 130/2, LV-1012, Riga
Verkiu,2 9, 09108 Vilnius, Lithuania
Rue de Bitbourg, 7, L-1273 Hamm
H-1142 Budapest XIV, Erzsébet királyné útja 87
Vennootsweg 1, 2404 CG - Alphen aan den Rijn
Risløkkvn. 2 , 0508 Oslo
Latvija
Lituania
Luxembourg
Magyarország
Nederland
Norge
+31 17 24 68 300
+47 81 5 30 222
+43 18 66 400
Österreich
Polska
Herziggasse 9, 1230 Wien
+48 22 43 47 300
+35 12 14 40 39 39
+40 21 451 20 30
+41 62 88 99 111
+38 61 24 25 731
+421 2 43 33 43 22
+46 (0)771 76 76 76
+90 21 22 93 10 25
+7 095 937 7837
ul. Kolejowa 5/7, Warsaw
Portugal
Romania
Schweiz-Suisse-Svizzera
Slovenija
Slovensko
Suomi
Quinta da Fonte - Edificio Gonçalves Zarco - Q35 -2774-518 Paço de Arcos
Str. Garii Progresului 2, S4, 040671 RO
Industriestrasse 10, CH-5506 Mägenwil
Tr aška 132, 1000 Ljubljana
Electrolux Slovakia s.r.o., Electrolux Domáce spotrebiče SK, Seberíniho 1, 821 03 Bratislava
Sverige
Electrolux Service, S:t Göransgatan 143, S-105 45 Stockholm
Tarlabași caddesi no : 35 Taksim Istanbul
Türkiye
Россия
129090 Москва, Олимпийский проспект, 16, БЦ «Олимпик»
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