3D Connexion Gas Grill 466 1513 01 User Manual

466-1513-01 Rev F  
June 2004  
GE Security  
g
Part Numbers:  
60-792-01-95R  
60-734-01  
60-801-01  
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Concord  
User Instructions  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Commands at a Glance  
Disarm the system.  
1 + CODE  
Cancel an accidental alarm.  
CODE or 1 + CODE  
Arm to Level 2—STAY.*  
Arm to Level 3—AWAY.*  
Send a police alarm.  
2 + CODE  
3 + CODE  
Press and hold both POLICE buttons for  
2 seconds.  
Send an auxiliary alarm.  
Send a fire alarm.  
Press and hold both AUXILIARY  
buttons for 2 seconds.  
Press and hold both FIRE buttons for 2  
seconds.  
D  
Arm system with No Delay.* 2 + CODE + 4 or  
3 + CODE + 4  
Arm system for Latchkey.*  
2 + CODE + 6 or  
3 + CODE + 6  
Bypass a sensor.*  
Indirectly: 2 + CODE + # or  
3 + CODE + #  
Directly: # + CODE + Sensor Number  
Arm system silently.*  
5 + 2 + CODE or  
5 + 3 + CODE  
Arm system with exit lights  
off.*  
2 + CODE + 0 or  
3 + CODE + 0  
Turn all lights on/off.  
0 + 0  
Turn specific lights on/off.  
Check the system status.  
Turn Chime on/off.  
0 + Light number  
* for Short status or * + * for Full status  
7 + 1  
7 + 2  
Turn Energy Saver on/off.  
Disable local phone access.** # + 7 + 3  
(This is a phone command  
or wait 5 seconds after picking up the phone  
only.)  
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Contents  
Getting to Know Your Security System  
1
Overview..................................................................................................................................................... 1  
Panel........................................................................................................................................................ 1  
Touchpads ............................................................................................................................................... 1  
Door/Window Sensors............................................................................................................................ 1  
Motion Sensors ....................................................................................................................................... 1  
Environmental Sensors ........................................................................................................................... 2  
Phone Interface and Voice Module......................................................................................................... 2  
Energy Saving Module ........................................................................................................................... 2  
SuperBus®2000 Cellular Backup Module ............................................................................................. 2  
SuperBus 2000 Wireless Gateway Module ............................................................................................ 2  
Communicating with the Panel  
2
Instructing the Panel ................................................................................................................................... 2  
Touchpads—Your System Interface ........................................................................................................... 3  
Alphanumeric Touchpads ....................................................................................................................... 3  
Fixed Display Touchpads........................................................................................................................ 3  
Wireless Handheld Touchpad ................................................................................................................. 3  
Keychain Touchpads............................................................................................................................... 3  
Touchtone Phones................................................................................................................................... 3  
Panic Buttons.......................................................................................................................................... 3  
Beeps and LEDs— How Your System Talks to You.................................................................................. 3  
Key Beeps............................................................................................................................................... 3  
Status Beeps............................................................................................................................................ 3  
LEDs....................................................................................................................................................... 4  
Notification by Pager.................................................................................................................................. 4  
What Happens in an Alarm Condition........................................................................................................ 4  
Fire and Smoke Alarms .............................................................................................................................. 4  
Resetting Smoke Detectors..................................................................................................................... 5  
Preventing Accidental Alarms  
5
Aborting Accidental Alarms....................................................................................................................... 5  
Guidelines for Preventing Accidental Alarms............................................................................................ 5  
Basic System Operations  
6
Arming Your System .................................................................................................................................. 6  
Keychain Touchpad Arming................................................................................................................... 6  
Arming Level 1—OFF............................................................................................................................ 6  
Arming Level 2—STAY......................................................................................................................... 7  
Arming Level 3—AWAY........................................................................................................................ 7  
Quick Arm .............................................................................................................................................. 7  
Quick Exit............................................................................................................................................... 8  
Using the Chime Feature ............................................................................................................................ 8  
Chime-On-Close..................................................................................................................................... 8  
Using the Voice Chime Feature .................................................................................................................. 8  
i
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Exit and Entry Delay Times........................................................................................................................ 8  
Exit Delay Example................................................................................................................................ 8  
Entry Delay Example.............................................................................................................................. 9  
Extended Delay........................................................................................................................................... 9  
Exit Extension............................................................................................................................................. 9  
No Delay—For Instant Alarm .................................................................................................................... 9  
Auto STAY Arming Feature ..................................................................................................................... 10  
Arming While a Door or Window is Open............................................................................................... 10  
Bypassing a Sensor Directly................................................................................................................. 10  
Bypassing a Sensor Indirectly............................................................................................................... 11  
Was the Bypass Successful? ................................................................................................................. 11  
Basic Light Control................................................................................................................................... 11  
Basic Output Control ................................................................................................................................ 11  
Checking the Status of Your System......................................................................................................... 12  
Short System Status .............................................................................................................................. 12  
Full System Status ................................................................................................................................ 12  
Panic Alarms  
12  
Fire Panic Alarm....................................................................................................................................... 13  
Lighting During a Fire Panic Alarm..................................................................................................... 13  
Police Panic Alarm ................................................................................................................................... 13  
Lighting During a Police Panic Alarm ................................................................................................. 13  
Auxiliary Panic Alarm.............................................................................................................................. 13  
Lighting During an Auxiliary Panic Alarm.......................................................................................... 13  
Siren Time-out .......................................................................................................................................... 13  
Access Codes  
13  
Programming Access Codes..................................................................................................................... 14  
Access Code Integrity........................................................................................................................... 14  
System Master Code Privileges............................................................................................................ 14  
Partition Master Code Privileges.......................................................................................................... 14  
Regular User Code Privileges............................................................................................................... 14  
The Touchpad Tamper Feature ............................................................................................................. 14  
Changing or Erasing User Codes.............................................................................................................. 14  
Changing a User Code.......................................................................................................................... 14  
Erasing a User Code ............................................................................................................................. 15  
Assigning Code Attributes........................................................................................................................ 15  
Assigning the Direct Bypassing Attribute ............................................................................................ 15  
Assigning the Remote Access Attribute............................................................................................... 15  
Assigning the Partition Jump Attribute ................................................................................................ 15  
Assigning the System Test Attribute .................................................................................................... 16  
Assigning the Latchkey Report Attribute............................................................................................. 16  
Setting the Time and Date  
16  
17  
Adjusting System Sounds and Touchpad Brightness  
Arming Your System Silently................................................................................................................... 17  
Silent Arming on Demand.................................................................................................................... 17  
Arming Always Silent .......................................................................................................................... 17  
Adjusting the Touchpad Beeps (Fixed Display Touchpad Only) ............................................................. 17  
ii  
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Adjusting the System Status Voice Volume.............................................................................................. 17  
Adjusting the Touchpad Display Brightness ............................................................................................ 18  
Adjusting the Volume of the Wireless Siren............................................................................................. 18  
Using the Energy Saver Feature  
18  
Energy Saver Example.............................................................................................................................. 18  
Setting the Energy Saver High and Low Temperature Settings ........................................................... 19  
Notification by Pager  
19  
Pager Messages..................................................................................................................................... 20  
Event Code in Page............................................................................................................................... 20  
Sensor Number or User Number in Page.............................................................................................. 20  
Account Number in Page...................................................................................................................... 21  
Streamlining the Page Report ............................................................................................................... 21  
Creating Time Schedules  
21  
Scheduling Consecutive Days .............................................................................................................. 21  
One Day Rollover................................................................................................................................. 22  
Multiple Day Rollover.......................................................................................................................... 22  
Attaching Time Schedules........................................................................................................................ 22  
Time Schedules and Partitions.................................................................................................................. 23  
Advanced Light Control  
23  
Controlling Lights By Time Schedule...................................................................................................... 23  
Controlling Lights with Sensors ............................................................................................................... 23  
Installer Programmable Lighting.............................................................................................................. 24  
Controlling Outputs by Time Schedule  
Scheduled Arming  
24  
24  
25  
Opening and Closing Reports  
When Will this Feature Be Active? .......................................................................................................... 25  
Who Will Be Paged?................................................................................................................................. 25  
What Will the Pager Report? .................................................................................................................... 25  
Latchkey Paging  
25  
Page In the Event of.................................................................................................................................. 25  
Who Will Be Paged?................................................................................................................................. 25  
Who Can Send a Page?............................................................................................................................. 25  
What Will the Pager Report? .................................................................................................................... 26  
Latchkey Opening..................................................................................................................................... 26  
Basic Latchkey Opening....................................................................................................................... 26  
Advanced Latchkey Opening................................................................................................................ 26  
Latchkey Closing...................................................................................................................................... 26  
Assigning a Time Schedule to Latchkey Paging ...................................................................................... 26  
iii  
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Applying the Latchkey Modifier .............................................................................................................. 27  
Notify by Exception  
27  
Page In the Event of.................................................................................................................................. 27  
Who Will Be Paged?................................................................................................................................. 27  
Who Can Send a Page?............................................................................................................................. 27  
What Will the Pager Report? .................................................................................................................... 28  
When Will this Feature Be Active? .......................................................................................................... 28  
Assigning a Time Schedule to Exception Opening and Closing.............................................................. 28  
The No Activity Feature  
28  
28  
29  
Using the Panel Download Feature  
Using a Partitioned System  
Global Settings.......................................................................................................................................... 29  
Partition-Specific Settings ........................................................................................................................ 29  
Jumping Partitions .................................................................................................................................... 29  
Arming and Disarming the Other Partition........................................................................................... 30  
Programming the Other Partition.......................................................................................................... 30  
System Information  
Viewing Event Buffer  
30  
30  
Overview................................................................................................................................................... 30  
Using a Touchtone Phone to Operate Your System  
33  
Phone Command Prefix............................................................................................................................ 33  
Accessing the System from Off-site ......................................................................................................... 34  
How the Panel Answers the Phone....................................................................................................... 34  
Codes with Remote Access Capability................................................................................................. 34  
Touchtone Phone System Operation......................................................................................................... 34  
Sending a Police Panic Alarm .................................................................................................................. 35  
Phone Questions?...................................................................................................................................... 35  
Testing the System  
36  
Automatic Test Features ........................................................................................................................... 36  
Manual Tests............................................................................................................................................. 36  
Sensor Test............................................................................................................................................ 36  
Phone Communication Test.................................................................................................................. 37  
Testing Sirens........................................................................................................................................ 38  
Troubleshooting  
38  
Trouble Beeps and Trouble Messages ...................................................................................................... 38  
Silencing Trouble Beeps....................................................................................................................... 38  
Common Questions and Answers............................................................................................................. 38  
iv  
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Phone Issues ......................................................................................................................................... 39  
Siren Issues........................................................................................................................................... 39  
Lighting Issues...................................................................................................................................... 39  
Appendix A: User Sheets  
41  
System Sensors......................................................................................................................................... 41  
User Codes................................................................................................................................................ 42  
Touchpad Information .............................................................................................................................. 43  
Alphanumeric and Fixed Display Touchpads....................................................................................... 43  
Keychain Touchpads ............................................................................................................................ 43  
Accidental Smoke and Fire Alarms.......................................................................................................... 45  
Dialer Abort.............................................................................................................................................. 45  
Doors and Delay Time Settings................................................................................................................ 45  
System Features........................................................................................................................................ 46  
If the Power Goes Out.............................................................................................................................. 46  
No Activity Time...................................................................................................................................... 46  
Resetting the Smoke Detector .................................................................................................................. 47  
System Information .................................................................................................................................. 47  
Paging....................................................................................................................................................... 47  
Lights........................................................................................................................................................ 47  
Outputs ..................................................................................................................................................... 48  
Energy Saver ............................................................................................................................................ 48  
Alarm Sounds and Status Beeps............................................................................................................... 49  
Appendix B: Planning for Emergencies  
49  
Floor Plan Example .................................................................................................................................. 49  
Your Floor Plan ........................................................................................................................................ 50  
Alarm System Limitations........................................................................................................................ 52  
If Your System Needs Service.................................................................................................................. 52  
Appendix C: Programming Your System  
53  
Two Methods to Program Your System.................................................................................................... 53  
Using Programming Menus...................................................................................................................... 53  
Examples of Programming Using Menus............................................................................................. 53  
Using Programming Shortcuts ................................................................................................................. 55  
GE Security  
g
1275 Red Fox Road  
Arden Hills, MN 55112  
©2004 GE Security. SuperBus is a registered trademarks of GE Security. Concord is a  
trademark of GE Security. All other trademarks are properties of their owners.  
All rights reserved.  
v
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Getting to Know  
Your Security  
System  
This security system is designed to protect your family and property, whether you are on the pre-  
mises or away.  
This manual describes how to operate your system. It describes basic arming and disarming com-  
mands as well programming instructions for system features.  
The dealer or installer may have already discussed with you many details concerning your sys-  
tem. Specific setup information is included in the “Appendix A: User Sheets”.  
Overview  
Your security system is comprised of different components. Each component plays a special role  
in system operation (see Figure 1):  
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Gateway Module  
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Energy Saving Module  
Door/Window Sensors  
SuperBus 2000 Cellular  
Backup Module  
Panel  
Motion Sensors  
Environmental Detectors  
Figure 1. Security System Components  
Panel  
The panel is at the heart of your system. It stores the intelligence to monitor all the sensors and  
devices in the system. The panel is the piece of equipment that initiates a call to the central sta-  
tion in an alarm situation. The panel circuitry is enclosed in a steel cabinet and is installed out of  
the way of household or workplace traffic.  
Touchpads  
Touchpads allow you to communicate with your panel. You’ll use a touchpad to arm, disarm, and  
program your system.  
Door/Window Sensors  
Door and window sensors protect the perimeter of your home by alerting the panel when a door  
or window is opened.  
Motion Sensors  
Motion detectors in hallways or individual rooms detect a person moving across the field of  
detection.  
Concord  
1
Download from Www.Somanuals.com. All Manuals Search And Download.  
Environmental Sensors  
Environmental sensors such as smoke and heat detectors remain alert for the presence of fire or  
carbon monoxide 24 hours a day.  
Phone Interface and Voice Module  
Your system may contain a Phone Interface and Voice Module that allows you to use a Touchtone  
phone located on- or off-site as a touchpad. The module also makes it possible to get voice feed-  
back from speakers, guiding and informing with spoken prompts and system status reports.  
Energy Saving Module  
Your system may contain an optional Energy Saving Module which helps you save money by  
allowing your system to monitor and control the temperature of your home or business. The  
module can also be programmed to alert the central station in the event of furnace or AC failure.  
SuperBus®2000 Cellular Backup Module  
Your system may contain an optional SuperBus 2000 Cellular Backup Module which expands  
your systems reporting means with cellular telephone reporting. The module can automatically  
report alarms with a cellular telephone in case of inoperative landline telephone communications.  
SuperBus 2000 Wireless Gateway Module  
Your system may contain an optional SuperBus 2000 Wireless Gateway Module which allows  
the control and status monitoring of your system through the internet. The module will also allow  
you to use Event Notification by phone (voice) or email.  
Communicating  
with the Panel  
Touchpads allow you to communicate with the panel. In turn, the system can be set up to commu-  
nicate with you through:  
status beeps from touchpads and speakers,  
alarm sirens,  
scrolling text on touchpads,  
display text on fixed display touchpads,  
voice feedback over Touchtone phones or interior speakers, and  
system information over pagers.  
Instructing the Panel  
Most of your instructions to the panel consist of this basic pattern:  
Command + Access Code  
Not just anyone can walk up to a touchpad and operate your security system. Before the system  
will process most commands, users are required to enter a pre-programmed 4-digit access code.  
Keychain touchpads that are enrolled as part of the system do not require an access code, but are  
usually kept in an individual’s pocket or purse.  
If you would rather use an actual key (see Figure 2) to arm and disarm the system, your security  
dealer can install a special key and keyswitch in your home.  
Figure 2. Arm/Disarm Key  
2
Concord  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Touchpads—Your System Interface  
There is a broad range of touchpads that can be used with your panel—from a single-button panic  
sensor which sends only panic alarms, to an alphanumeric touchpad that displays text and allows  
extensive user programming (see Figure 3).  
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Alphanumeric  
Fixed Display  
Keychain  
Panic Button  
Wireless Handheld  
Figure 3. Touchpads  
Alphanumeric Touchpads  
Alphanumeric touchpads are mounted on a wall and communicate by displaying text on a two-  
line display.  
Fixed Display Touchpads  
Fixed English (display) touchpads communicate using lighted text, LEDs, and an 11 character  
display.  
Wireless Handheld Touchpad  
This touchpad is wireless and can be carried from room to room. Users can even turn on and off  
system controlled lights from anywhere in the home.  
Keychain Touchpads  
Keychain touchpads are handy for simple arming and disarming functions. They are wireless and  
can be carried off-site in a purse or pocket.  
The installer can program specific buttons or button combinations to operate a gate or garage  
door, or to send a Police or Auxiliary panic alarm.  
Touchtone Phones  
Your system can be set up to allow system operation from a Touchtone phone on- or off-site. This  
includes arming and disarming, plus system features such as checking the system status and turn-  
ing on and off lights.  
Panic Buttons  
Panic button touchpads are dedicated to sending only one signal— usually a Police or Auxiliary  
panic alarm. These touchpads are wireless and usually kept near or on the user.  
Beeps and LEDs— How Your System Talks to You  
Touchpads and interior sirens produce a variety of operating beeps to inform you of different sys-  
tem states and operations.  
Key Beeps  
A Key beep is the tone you hear when you press a button on an alphanumeric, fixed display, or  
handheld wireless touchpad. The sound confirms that the button was pressed adequately. Key  
Beeps can be turned on or off by the installer.  
Status Beeps  
Status beeps come from touchpads or speakers and are sounded when there is a change in the cur-  
rent status of the system. Status beeps are not alarms, but they do warrant your attention.  
There is more than one type of Status beep:  
Concord  
3
Download from Www.Somanuals.com. All Manuals Search And Download.  
Exit Delay beeps indicate that an arming command has been entered and the countdown to  
arming has begun.  
Entry Delay beeps indicate that you’ve entered the building and the countdown to an alarm  
has begun. (So disarm the system as soon as you get in!)  
Chime feature beeps tell you that a door was opened or closed.  
Protest beeps inform you that you’re trying to arm the system while there is an open door or  
window.  
Trouble beeps tell you that there is a problem with the system or one of its components.  
Sensor test beeps are the sounds the system makes during a sensor test to indicate that a sen-  
sor was tested properly.  
Status beeps are described in more detail throughout the manual and in the “Appendix A: User  
Sheets”.  
LEDs  
Fixed display touchpads have 2 LEDs which allow you to determine the current system status at  
a glance. The red LED is labeled Armed and the green LED is labeled Ready. The table below  
explains LED behavior.  
System Status  
Red Armed LED  
Green Ready LED  
Exit Delay  
Flashing  
Off  
Armed to Level 1-Off  
On  
Armed to Level 2—Stay or 3—Away  
Entry Delay  
On  
Flashing  
Off  
Off  
On  
System Trouble (check system status)/Protest  
System OK  
Notification by Pager  
Your system can dial the phone numbers of five different pagers to notify pager holders of events  
they may want to be aware of. Some of the events include:  
System disarming  
System arming  
Trouble conditions  
Alarm conditions  
For more information, see “Notification By Pager”.  
What Happens in an Alarm Condition  
When there is an alarm condition, four things happen all at once:  
Speakers and touchpads emit emergency tones.  
System lights flash.  
Note  
Panel notifies the central station for help.  
Pagers are notified of the event.  
Your system may or may not  
be monitored. If it is not  
monitored, no central sta-  
tion report will be made.  
Fire and Smoke Alarms  
If your system contains smoke and fire detectors, it monitors the premises for smoke and fire  
alarms 24 hours a day in all arming levels.  
Most alarms can be canceled or aborted (fire alarms CANNOT be aborted) and are always  
reported to the central station. Since many communities charge for dispatching the fire depart-  
ment in error, your dealer may give you specific instructions to follow in the event of an acciden-  
tal smoke or fire alarm. Record these instructions in Appendix A: User Sheets under “Accidental  
Smoke and Fire Alarms”.  
4
Concord  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Resetting Smoke Detectors  
Most wireless smoke detectors used with this system automatically reset themselves, after detect-  
ing smoke. Most hardwired smoke detectors must be manually reset after detecting smoke,  
before they are able to detect smoke again. Check with your installer for smoke detector reset  
procedures for your system  
To reset wireless smoke detectors:  
1. Disarm the system. The smoke detector will reset once all the smoke has cleared.  
To reset hardwired smoke detectors:  
1. Disarm the system.  
Note  
2. The light on the smoke detector remains lit until it is reset.  
In some cases a smoke sen-  
sor reset switch has been  
installed. If so, you’ll need to  
press it after Step 2.  
3. Disarm system again to reset hardwired detectors.  
Preventing  
Accidental  
Alarms  
Your security system is engineered with advanced technology that reduces the chance of an acci-  
dental alarm caused by a technical problem. In wireless systems, this technology prevents other  
devices, such as garage door openers, ham radios, television remote controls, and cellular  
phones, from interfering with your security system.  
Most accidental alarms occur when leaving the residence after arming the system, or upon  
returning, before disarming the system.  
If, for example, you arm the system, then run upstairs for something you forgot, the Exit Delay  
time may expire. Once the Exit Delay expires, opening an armed door or moving in front of a  
motion detector will cause an alarm.  
Aborting Accidental Alarms  
Your system can be set up with the opportunity to abort an accidental intrusion, Police or Auxil-  
iary alarm.  
If the Dialer Abort feature is turned on, disarming the system within a specified time period will  
silence the siren and prevent the alarm from being reported to the central monitoring station (thus  
aborting the alarm). Your system will display “report aborted” for a few seconds, if you disarm  
before the alarm is reported. If you don’t disarm in time to abort the central station report, the  
system will automatically send an “alarm cancelled” report to the central station when the system  
is disarmed. Follow the procedures of your central station to prevent a false dispatch. See “Alarm  
Information” in Appendix A to determine if this feature is enabled for your system.  
Fire alarms caused by smoke sensors, fire panic alarms, and heat sensors cannot be aborted. Dis-  
arming a fire alarm will silence the siren, but fire alarms are always reported. If an accidental fire  
alarm has sounded, follow the procedures of your central monitoring station to prevent a false  
dispatch.  
Note  
There is a communicator delay (Dialer Abort Delay) of 30 seconds programmed into this panel. The  
panel will delay 30 seconds before dialing the central monitoring station or a numeric pager to send  
reports. You can have your installer program this delay time between 15 - 45 seconds.  
To cancel an alarm:  
1. Press 1. Touchpads display “ENTER CODE.”  
2. Enter your Access Code.  
OR  
1. Enter your Access Code  
Note  
Touchpads display date and time or Programmed Idle Text. The system sounds one long beep.  
Programmed Idle Text is  
programmed by your  
installer to identify sensors,  
outputs, etc. For example, a  
sensor could be identified as  
“Front Door.”  
If you’re using a Touchtone phone, see “Using a Touchtone Phone to Operate Your System”.  
Guidelines for Preventing Accidental Alarms  
The following guidelines will go a long way toward preventing accidental alarms.  
Close doors and windows before you leave your house.  
Gather your belongings, so you can exit immediately after arming the system.  
Concord  
5
Download from Www.Somanuals.com. All Manuals Search And Download.  
Always enter and exit within the programmed delay times.  
Make sure you leave through a door that has a delay time set for it.  
Disarm your system immediately upon returning home.  
Be aware of the devices in your security system and learn how each one operates.  
If you have pets, ask your installer if you need pet lenses in your motion detectors.  
Check the location of your smoke detectors. Smoke detectors near bathrooms and kitchens  
can be tripped by steam and smoke from cooking.  
Take note of system beeps, voice announcements and indicator lights which indicate the cur-  
rent system status.  
Basic System  
Operations  
This section describes:  
Arming your system.  
Using the chime feature.  
Delay times.  
Bypassing sensors.  
Basic light control.  
Basic output control.  
Checking the system status.  
For instructions on using a phone to perform any of these functions, see “Using a Touchtone  
Phone to Operate Your System”.  
Arming Your System  
Since your security needs may vary throughout the day, this system was designed with three arm-  
ing levels to meet these different needs. By arming your system to a particular level, only those  
sensors programmed to detect in that arming level will report alarm conditions to the panel.  
No matter which level your system is in, all sensors programmed to be active 24 hours a day will  
continue to report alarm conditions. This includes smoke detectors, fire sensors, panic buttons,  
and environmental sensors.  
Keychain Touchpad Arming  
To disarm your system with a keychain touchpad, press the unlock button.  
Your installer can set up your keychain touchpad to arm the system in one of two ways:  
1. Press the Lock button to arm the system directly to Level 3—AWAY with no Exit Delay.  
Using this method, you would not be able to arm to Level 2—STAY.  
2. Press the Lock button to increase the arming level each time it is pressed (Level 1 to Level 2,  
or Level 2 to Level 3). The Exit Delay time would be applied.  
Press the Lock button after arming to AWAY (Level 3) to activate the Latchkey feature (must be  
set up by installer). For more information, see “Latchkey Paging”.  
Note  
Your system may be configured to sound short beeps on exterior sirens when arming or disarming the  
system using a keychain or wireless touchpad. This gives confirmation that an arming change was suc-  
cessful even when outside. Ask your installer about this feature.  
Arming Level 1—OFF  
Use arming Level 1 when the system is not being used for intrusion detection. For example, on  
an active Saturday morning—kids playing inside and out, someone working in the garage, vari-  
ous house projects going on.  
Even though Arming Level 1 disarms the system, your system continues to monitor fire, smoke,  
and panic alarms.  
Here are some other situations in which you’d set the system to Level 1—OFF:  
Upon entering your armed home or business. When entering the armed premises through a  
designated delay door, the Entry Delay time begins. Sirens and touchpads beep to remind you  
to disarm the system.  
6
Concord  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Before opening a door or window while inside or outside the home or business. When you  
wake up in the morning and want to get your newspaper, you must disarm the system before  
opening the door to prevent an accidental alarm.  
To stop sirens and cancel an alarm. When an alarm condition occurs disarming the system  
turns off any sirens.  
To disarm to Level 1—OFF using a touchpad:  
1. Press 1. Touchpads display “ENTER CODE.”  
2. Enter your Access Code. Touchpads display date and time or programmed text and the sys-  
tem sounds one long beep.  
To disarm to Level 1—OFF using a keychain touchpad:  
1. Press the  
Unlock button.  
Arming Level 2—STAY  
There are times when you want intrusion protection, but still want the freedom to move around  
within your house without setting off an alarm. For example, in the evening when your family is  
inside for the night. In this and similar situations, set your system to 2—STAY.  
To arm to Level 2—STAY using a touchpad:  
1. Close all protected perimeter doors and windows.  
2. Press 2 at any touchpad. Touchpads display, “ENTER CODE.”  
Note  
3. Enter your Access Code. Touchpads display, “Armed to STAY” and the system sounds two  
short beeps.  
If Quick Arm feature is on,  
an access code is not  
required to arm the system  
to Level 2— STAY.  
4. If leaving the premises, exit through a designated delay door immediately.  
To arm to Level 2—STAY using a keychain touchpad:  
1. Press the  
Lock button.  
Arming Level 3—AWAY  
At other times, you want every sensor to be alert when the family goes on vacation, or at closing  
time.  
In this and similar situations, set your system to 3—AWAY for maximum protection. All sensors  
are active—perimeter door and window sensors, and interior motion detectors.  
To arm to Level 3—AWAY using a touchpad:  
1. Close all perimeter doors and windows.  
2. Press 3 at any touchpad. Touchpads display, “ENTER CODE.”  
3. Enter your Access Code. Touchpads display, “ARMED TO AWAY” and the system sounds  
three short beeps.  
4. Exit through a designated delay door immediately.  
Note  
To arm to Level 3—AWAY using a keychain touchpad:  
If Quick Arm feature is on,  
an access code is not  
required to arm the system  
to Level 3— AWAY.  
1. Press the  
Level 3.  
Lock button twice to go from Level 1 to Level 3, or once to go from Level 2 to  
Quick Arm  
The Quick Arm feature lets you arm your system without using an access code. You will still  
need to enter an access code to disarm the system.  
Note  
Quick Arm to Level 2:  
Contact your installer if you  
want to use this feature.  
1. From Level 1--Press 2.  
Quick Arm to Level 3:  
1. From Level 1 or 2--Press 3.  
Concord  
7
Download from Www.Somanuals.com. All Manuals Search And Download.  
Quick Exit  
Note  
Your system may be set up so that when your system is armed to Level 2—STAY, you’re able to  
press D on any touchpad and simply walk out the door without having to disarm and rearm the  
system.  
In UL Listed systems, this  
feature is disabled.  
This is useful when your system is armed and you want to quickly pop outside to pick up the  
newspaper without disarming your system.  
Important !  
To use Quick Exit:  
If you step outside and are  
planning to come back in, do  
not close the door behind  
you!  
1. When the system is armed to 2—STAY, Press D at any touchpad (opening the door without  
pressing D will cause an alarm).  
2. Open the door and go outside. Leave the door open if you are planning to come back in!  
3. Come back in within two minutes and close the door. The system will rearm to 2—STAY.  
Using the Chime Feature  
Turning on the Chime feature is like having bells on every protected door and window. When this  
feature is on, sirens and speakers sound 2 beeps whenever anyone opens a protected door or win-  
dow.  
The Chime feature works only in Level 1—OFF.  
To turn Chime on/off:  
1. While in Level 1—OFF, from any touchpad, Press 7 + 1. While the Chime feature is on,  
touchpads display, “CHIME IS ON” or “CHIME ON.”  
Chime-On-Close  
The Chime-On-Close feature works like the regular Chime feature, but in addition to the double  
beeps heard upon opening a protected door or window, the system sounds one long beep when  
the door or window is closed again.  
You can turn the Chime-On-Close feature on or off from the programming menus. Refer to  
“Using Programming Menus” for information on programming your system.  
Using the Voice Chime Feature  
If the installer wired speakers to the Phone Interface and Voice module outputs, you can program  
your system to speak the programmed sensor text whenever someone opens a protected door or  
window. When this feature is on, speakers announce, “Sensor name open/closed.” You can turn  
the Voice Chime feature on or off from the programming menus. Refer to “Using Programming  
Menus” for information on programming your system.  
Exit and Entry Delay Times  
After arming your system, you need time to exit the building so you won’t set off an alarm. Like-  
wise, upon returning to your home or business, you’ll need enough time to open the door and get  
to a touchpad to disarm the system.  
The Exit Delay is a period of time long enough to let you leave through a designated delay  
door after arming the system.  
The Entry Delay is a period of time long enough to let you open and enter through a desig-  
nated delay door and get to a touchpad to disarm the system.  
Exit Delay Example  
Note  
You’re about to go on an errand. You are inside your house and have just armed the system to  
Arming to Level 2 will also  
cause Exit Delays.  
Level 3—AWAY.  
The interior sirens and touchpads sound three quick status beeps, telling you that the system  
accepted the command and has started the Exit Delay time.  
During the Exit Delay time, the system sounds one short beep every 4 seconds. Exit the premises  
immediately.  
During the last 10 seconds of the Exit Delay you’ll hear one short beep every second, warning  
you that the Exit Delay is about to expire. When the delay expires, you’ll hear three more quick  
status beeps. These beeps indicate that the Exit Delay has ended. Opening an armed door or win-  
dow after the Exit Delay has expired will cause an alarm (see Figure 4).  
8
Concord  
Download from Www.Somanuals.com. All Manuals Search And Download.  
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Entry Delay Example  
Note  
You are returning to your house that is armed to Level 3—AWAY. When you unlock and enter  
the designated delay door, the interior sirens and touchpads sound two short beeps every two sec-  
onds. This tells you that the Entry Delay time has begun and reminds you to disarm the system to  
avoid setting off an alarm.  
Arming to Level 2 will also  
cause Entry Delays.  
During the last 10 seconds of Entry Delay, you’ll hear two beeps every second. If you hear 3  
beeps every 3 seconds, an alarm has occurred while you were away.  
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Figure 5. Entry Delay Example  
Your installer will work with you to decide which door(s) should be delay door(s), and determine  
the delay times that will work best for you and your family. Then, the installer will program the  
Exit and Entry Delay times into your system.  
Extended Delay  
In some situations, additional time is needed to arm or disarm the system.  
In these instances, the installer can program an Extended Delay time, giving you as much as 16  
additional minutes to arm or disarm the system before setting off an alarm.  
Refer to Appendix A “Doors and Delay Times Settings” for a list of actual Exit Delay times.  
Exit Extension  
Note  
Your system may be set up so that the delay time is restarted if you re-open the delay door during  
the initial delay time.  
In UL Listed systems, this  
feature is disabled.  
This is useful if, after arming the system, you walk out the door, then remember something you  
forgot inside. You can re-enter and exit through the delay door without disarming and re-arming  
the system.  
Note  
If your system is not using this feature, you must disarm the system when you re-enter the armed  
premises to avoid setting off an alarm.  
The Exit Extension will work  
on the first re-entry only.  
No Delay—For Instant Alarm  
You can choose to turn off the Entry and Exit Delays, causing the delay doors to arm immedi-  
ately. Anyone entering the house through the delay door when the system is set to No Delay  
would immediately cause an alarm.  
No Delay is normally used:  
When you’re staying at home, after you’ve armed the system.  
Concord  
9
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When you’re arming your house from the outside. (You must have a wireless touchpad in  
order to do this.)  
Arming to Level 2 or 3 with No Delay, using a touchpad:  
1. Close all perimeter doors and windows.  
2. Enter 2 + CODE or 3 + CODE. The system sounds two or three short beeps.  
3. Immediately after hearing the beeps, press 4 for No Delay. Touchpads display, “ARMED TO  
STAY NO DELAY” or “ARMED TO AWAY NO DELAY,” for example.  
Note  
Changing the arming level will restore delay doors to their normal Exit and Entry Delay times.  
If Quick Arm feature is on,  
an access code is not  
required. See the “Quick  
Arm” section in this manual.  
Auto STAY Arming Feature  
The Auto STAY Arming feature helps cut down on false alarms in the event that you arm the sys-  
tem to 3—AWAY, but fail to leave during the Exit Delay time. Here’s how it works:  
If you arm the system to Level 3—AWAY, and do not leave the premises within the Exit Delay time  
If feature turned on  
If feature turned off  
The system can tell that no one opened and closed a delay door  
within the delay time. It assumes that someone is still inside and  
the panel will arm to 2—STAY to avoid a false alarm.  
The system arms to Level 3—AWAY regardless of whether or not a  
delay door has been opened and closed.  
Your movement inside the premises could activate a motion  
detector, causing an alarm.  
The dealer can turn this feature on or off for you. See Appendix A “System Features” to see if  
this feature is available to you.  
Arming While a Door or Window is Open  
It is possible to arm your system while leaving a door or window open. This is useful if, for  
example, you like to sleep at night with the window open.  
If the door or window has a sensor installed on it, the system must be told to ignore, or bypass,  
that sensor when it’s open. All other sensors will remain active.  
There are two methods for bypassing a sensor:  
Note  
Directly — After arming the system, bypass door/window sensors before you open them.  
You must know the sensor number of the door or window you wish to bypass. Your installer  
can include the zone number as part of the sensor text.  
When a sensor is bypassed,  
you are allowing that door or  
window to go unprotected.  
Indirectly — As you are arming, bypass sensors on doors and windows that are already  
open. This method should not be used in UL Listed installations.  
Bypassing a Sensor Directly  
Use this method if the system is armed and you would like to open a window without disarming.  
Refer to the “Appendix A: User Sheets” to determine what the sensor number is for the sensor  
you wish to bypass.  
Note  
To bypass sensors directly:  
You cannot bypass sensors  
directly using a keychain  
touchpad.  
1. Close all doors and windows.  
2. Arm your system to the desired level.  
3. At any touchpad, press # + CODE. (# is labeled Bypass)  
4. Touchpads display, “BYPASS SENSOR _ _,” or “ENTER SNSR _ _.” Enter the desired sen-  
sor number.  
5. Touchpads display, “BYPASSED ZONES 01,” or “SENSOR 01 BYPASSED,” for example.  
6. If the touchpad displays “INVALID,” or “FAILURE,” or if the touchpad sounds one long  
beep, make sure that you entered a valid sensor number. Heat and smoke sensors cannot be  
bypassed.  
7. Bypass other sensors, if necessary, by repeating Step 3.  
8. The bypassed door or window can now be opened.  
To arm (unbypass) bypassed sensors:  
10  
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1. Repeat the above procedure substituting the bypassed sensor number or,  
2. Close bypassed doors and/or windows and arm your system again.  
Bypassing a Sensor Indirectly  
Use this method if you are arming the system and would like to bypass doors and windows  
already open.  
To bypass sensors indirectly:  
1. Leave open only those doors and windows that are to remain open. Close all others.  
2. Arm your system to the desired level. The touchpad emits protest beeps and displays “PRO-  
TEST,” because of the open sensor(s).  
3. At any touchpad. press # (Bypass). Touchpads with displays show, “BYPASSED ZONES  
01,” or “SENSOR 01 BYPASSED,” for example.  
4. The system sounds arming level beeps to indicate that the system is armed and open sensors  
have been successfully bypassed.  
To arm (unbypass) bypassed sensors:  
1. Close bypassed doors and/or windows.  
2. Arm your system again.  
To bypass sensors indirectly using a keychain touchpad:  
1. Press the  
button once to arm the system and again to bypass open sensors.  
Was the Bypass Successful?  
To confirm whether or not a sensor was bypassed:  
1. Press the Status button on the touchpad. (* is labeled Status.)  
Touchpads list bypassed sensors or zones.  
Basic Light Control  
There are two kinds of light control:  
Basic light control, offering instant light control at any touchpad, and  
Advanced light control, in which lights turn on and off automatically according to specific sit-  
uations. (See “Advanced Light Control”).  
To turn all lights on or off:  
1. From any touchpad: Press 0 + 0.  
From a 4-button keychain touchpad: Press the  
To turn a specific light on or off*:  
Lights button.  
Note  
For system lights to respond  
to basic and advanced light  
commands, the light  
switches must be turned on.  
1. From any touchpad: Press 0 + light number.  
From a 4-button keychain touchpad:  
You cannot turn on a specific light using a keychain touchpad.  
Refer to the User Sheets in Appendix A to determine which light number is associated with  
which lamp.  
Basic Output Control  
Panel output points control the hardware installed on your system. These outputs are usually con-  
figured to turn on automatically in response to certain events.  
Your installer may have configured your system so that you can control some output points from  
your touchpad. Have the installer list and explain any outputs that are programmed for your con-  
trol. Use the following procedure to turn an output on or off.  
To turn the output on or off:  
Concord  
11  
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1. From any touchpad press 7 + 7 + output number. If the output was already activated, it will  
shut off. If the output was off, it will activate.  
Checking the Status of Your System  
Checking the system status means finding out about the current condition of your system. This  
includes finding out if any sensors are open or currently bypassed, whether or not the AC power  
and backup battery are okay, the nature of the most recent alarm, and more, depending on the fea-  
tures in use and the equipment in your system.  
Check the system status if:  
Your system sounds trouble beeps (five short beeps every minute).  
Your touchpads display, “ALARM,” and “POLICE,” “AUXILIARY,” or “FIRE.”  
Your touchpads display, “PRESS STATUS” or a blinking *.  
If an alarm or system trouble condition has occurred, it is displayed on a touchpad the first time  
you perform a Short or Full Status check. Performing a system status check a second time dis-  
plays the system status including any trouble conditions.  
If any alarm or system trouble is active, it continues to show up in every status check until the  
system is disarmed.  
Short System Status  
A Short Status indicates the current arming level, sensor status (whether open or bypassed), low  
battery, supervisory, auxiliary phone, AC power or backup battery failures.  
To get a Short System Status:  
1. Press *. (* is labeled Status.)  
The system sounds beeps according to the current arming level (one for Level 1, two for Level 2,  
three for Level 3). Touchpads display and optional voice modules announce the status informa-  
tion, for example, “SYSTEM IS OK,” or “SENSOR 02 OPEN.”  
Full System Status  
A Full Status combines the Short Status information with added details about specific system  
features.  
To get a Full System Status:  
1. Press * + *.  
Interior sirens sound beeps according to the current arming level. Touchpads display and optional  
voice modules announce the status information, for example, “SYSTEM IS OK,” “SENSOR 03  
BYPASSED,” “SYSTEM BATTERY IS OK,” “AC POWER IS OK.” If the optional Energy  
Saver module is installed the system will display/announce its status (on/off) and the current tem-  
perature (if on).  
Panic Alarms  
Panic alarms are easily activated from any touchpad to quickly alert the central monitoring sta-  
tion to a Fire, Police, or Auxiliary emergency. A panic alarm can be sent at any time, regardless  
of the current arming level:  
1—OFF, 2—STAY, or 3—AWAY.  
This system is designed to inform a central monitoring station of the nature of the emergency so  
the correct personnel can be dispatched immediately.  
Each type of panic alarm sounds and reacts differently when activated.  
Type of Alarm  
Alarm Sound  
Fire  
Repeating series of three beeps  
Continuous tone  
Police  
Auxiliary  
Rapid beeps  
12  
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Fire Panic Alarm  
The Fire panic alarm sounds from all interior and exterior sirens. On monitored systems, the cen-  
tral monitoring station responds by calling the fire department.  
To activate a Fire panic alarm from a touchpad:  
1. Press and hold both  
Fire button(s) for 2 seconds.  
Lighting During a Fire Panic Alarm  
If your system is equipped with system lighting, all system lights will turn on and remain on dur-  
ing a Fire panic alarm.  
Police Panic Alarm  
The Police panic alarm sounds from all interior and exterior sirens, scaring off any intruder and  
alerting neighbors to the trouble. On monitored systems, the central monitoring station responds  
by calling the police.  
To activate a Police panic alarm from a touchpad:  
1. Press and hold the  
To activate a Police panic alarm from a keychain touchpad:  
1. Press and hold the Lock and Unlock buttons at the same time for 2 seconds.  
Police button(s) for 2 seconds.  
Note  
Verify with your installer how  
your keychain touchpads are  
programmed. See “Appen-  
dix A: Keychain Touchpads”  
for more information.  
Lighting During a Police Panic Alarm  
If your system is equipped with system lighting, all system lights will flash continuously during a  
Police panic alarm.  
Auxiliary Panic Alarm  
The Auxiliary panic alarm sounds from interior sirens only. It is typically set up by your security  
dealer, based on your specific needs. On monitored systems, the central station responds by call-  
ing the service or agency you specified through your dealer, such as an ambulance service.  
To activate an Auxiliary panic alarm from a touchpad:  
1. Press and hold the  
To send an Auxiliary panic alarm from a keychain touchpad:  
1. Press and hold the Lights and Star buttons at the same time for 2 seconds.  
Auxiliary button(s) for 2 seconds.  
Lighting During an Auxiliary Panic Alarm  
If your system is equipped with system lighting, all system lights will turn on and remain on dur-  
ing an Auxiliary panic alarm.  
Siren Time-out  
If the system is not disarmed after an alarm, the sirens will continue to sound until the time-out  
period is reached. The time-out period can only be programmed by your installer or dealer.  
Even though reaching the time-out stops the sirens, the alarm will still be in progress and will  
remain so until the system is manually disarmed.  
Access Codes  
The system requires a valid access code before it will process most commands.  
There is one System Master code which serves as the primary User Programming code for your  
system. Only a very limited number of users will need to know this code.  
There are two Partition Master codes (one for each partition) which allow access to system  
operations in their respective partitions.  
There are 230 Regular User codes (000-229) which act like keys to arm and disarm the system.  
If necessary, they can be assigned to neighbors, baby-sitters, or repair persons for temporary use.  
Concord  
13  
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Regular user codes can be changed in User Programming and are easily deleted from the system  
when no longer necessary.  
Programming Access Codes  
The code you use to enter User Programming determines which features such as codes and code  
attributes you’ll be able to change.  
A user code can be given certain attributes which limit what the user can do within the system.  
Attributes may be changed by you, or by a dealer over the phone using downloading software.  
The User Sheets in Appendix A provide a location for you to record the actual user codes and the  
attributes of each. If you need assistance in changing any code attributes contact your dealer.  
Access Code Integrity  
To preserve the integrity of your system, keep access codes confidential and delete extra codes as  
soon as they are no longer needed.  
We recommend that you avoid using obvious code patterns such as 1234, 1111, 2222, etc.  
System Master Code Privileges  
Using the System Master code to enter User Programming allows you to:  
Change the System Master code.  
Change or delete the Partition Master code in the current partition.  
Change or delete Regular User codes in the current partition.  
The default System Master code is 1234. It is important that you change this default and write  
the new code on the User Sheets in Appendix A.  
Partition Master Code Privileges  
Using the Partition Master code to enter User Programming allows you to:  
Change the Partition Master code in the current partition.  
Change or delete the Regular User codes in the current partition.  
There is not a default Partition Master code. Write partition master codes on the User Sheets in  
Appendix A.  
Regular User Code Privileges  
You cannot enter User Programming with a Regular User code.  
The Touchpad Tamper Feature  
The installer can program your system to send a Police alarm in the case of possible touchpad  
tampering.  
If more than 40 keys are pressed when the system asks for a code, and those keystrokes are not  
part of a valid access code, a siren will sound. Talk to your installer or see Appendix A “Touch-  
pad Information” on page 43 to see if this feature is enabled.  
Changing or Erasing User Codes  
A Touchtone phone can be used to change or erase user codes, but alphanumeric or fixed display  
touchpads work much better because of their extensive feedback. See Appendix C for phone pro-  
gramming instructions.  
Changing a User Code  
Note  
To change or assign a user code:  
To change System and Par-  
tition Master codes please  
see Appendix C: “Using Pro-  
gramming Menus”.  
1. Enter the programming menus by pressing 9 + System or Partition Master CODE.  
2. Press 030 nnn 0 where nnn is the user 000 through 229.  
3. Enter the desired 4-digit code, then #.  
4. Press * + 00 + # to exit the programming menus.  
14  
Concord  
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Note  
Erasing a User Code  
The system will not accept  
the same code for two differ-  
ent users.  
When a code is deleted from the system, that code no longer acts as a key for operating the sys-  
tem in any manner.  
To erase a user code:  
1. Enter the programming menus by pressing 9 + System or Partition Master CODE.  
2. Press 030 nnn 0 where nnn is user 000 through 229.  
3. Enter the System or Partition Master CODE, then #.  
4. Press * + 00 + # to exit the programming menus.  
Assigning Code Attributes  
Code attributes determine what a person using their code can do. You will want certain users to  
have more control over the system than others. For example, you would want an adult to have  
more control over the system than a child. Below are code attributes that you can assign.  
Assigning the Direct Bypassing Attribute  
Direct Bypassing is a user code attribute that allows the user to bypass open sensors. If the user  
code does not have this attribute turned on, the user will not be able to bypass sensors directly.  
To assign Direct Bypassing to a user:  
1. Enter the programming menus by pressing 9 + System or Partition Master CODE.  
2. Press 030 nnn 1 where nnn is user 000 through 229.  
3. To turn Direct Bypassing:  
on, press 2 + #.  
off, press 1 + #.  
4. Press * + 00 + # to exit the programming menus.  
Assigning the Remote Access Attribute  
Remote Access is a user code attribute that allows the user to access the security system from a  
telephone. If the user code does not have this attribute turned on, the user will not be able to  
access the system by off-premises telephones.  
To assign Remote Access to a user:  
1. Enter the programming menus by pressing 9 + System or Partition Master CODE.  
2. Press 030 nnn 2 where nnn is user 000 through 229.  
3. To turn Remote Access:  
on, press 2 + #  
off, press 1 + #.  
4. Press * + 00 + # to exit the programming menus.  
Assigning the Partition Jump Attribute  
Partition Jump is a user code attribute that allows the user to access both partitions. If the user  
code does not have this attribute turned on, the user will not be able to access both partitions.  
To assign Partition Jump to a user:  
1. Enter the programming menus by pressing 9 + System Master CODE.  
2. Press 030 nnn 3 where nnn is user 000 through 229.  
3. To turn Partition Jump:  
on, press 2 + #.  
off, press 1 + #.  
4. Press * + 00 + # to exit the programming menus.  
Concord  
15  
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Assigning the System Test Attribute  
System Test is a user code attribute that allows the user to perform system tests. If the user code  
does not have this attribute turned on, the user will not be able to perform phone or sensor tests.  
To assign System Testing to a user:  
1. Enter the programming menus by pressing 9 + System or Partition Master CODE.  
2. Press 030 nnn 4 where nnn is user 000 through 229.  
3. To turn System Testing:  
on, press 2 + #.  
off, press 1 + #.  
4. Press * + 00 + # to exit the programming menus.  
Assigning the Latchkey Report Attribute  
Latchkey Report is a user code attribute that causes the panel to send a message to a pager when  
the user changes system arming levels. See “Latchkey Paging.  
To assign Latchkey Report to a user:  
1. Enter the programming menus by pressing 9 + System or Partition Master CODE.  
2. Press 030 nnn 5 where nnn is user 000 through 229.  
3. To turn Latchkey Report:  
on, press 2 + #.  
off, press 1 + #.  
4. Press * + 00 + # to exit the programming menus.  
Setting the Time  
and Date  
Although the installer usually sets the time and date at the time of installation, the user can  
change it when necessary.  
To set the System Time:  
1. Enter the programming menus by pressing 9 + System or Partition Master CODE.  
2. Press 020.  
3. Enter the correct time in 24-hour format (4 digits--see Figure 6), then press #.  
For example, if the current time is 7:23 a.m., press 0723 + #.  
4. Press * + 00 + # to exit the programming menus.  
2
4
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Figure 6. 24-Hour Format  
To set the System Date:  
1. Enter the programming menus by pressing 9 + System or Partition Master CODE.  
2. Press 021.  
3. Enter the current date as 6 digits (mm/dd/yy) then press #.  
16  
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For example, if the current date is January 15, 2000, press 011500 + #.  
4. Press * + 00 + # to exit the programming menus.  
Adjusting  
Arming Your System Silently  
System Sounds  
and Touchpad  
Brightness  
Use the Silent Arming feature to arm your system without disturbing people throughout the  
house with arming status beeps. There are two methods for implementing Silent Arming:  
Silent on Demand. (User presses 5 before arming.)  
Arming Always Silent (Silent Arming feature on).  
Regardless of the method employed, when Silent Arming is in effect, no Exit beeps sound.  
Silent Arming on Demand  
Pressing 5 before arming silences arming status beeps from touchpads and interior sirens for  
only the current arming period.  
Note  
To use Silent Arming on demand:  
1. From any touchpad, press 5.  
If Quick Arm feature is on,  
an access code is not  
required. See “Quick Arm”  
for more information.  
2. Within 4 seconds enter: 2 + CODE or 3 + CODE.  
Arming Always Silent  
Note  
Turning this feature on in User Programming means that the status beeps that come from touch-  
pads and interior speakers while arming will always be silent. You will not have to enter 5  
before arming, as with Silent Arming on Demand.  
Arming Always Silent may  
have been disabled by your  
installer.  
To enable Silent Arming:  
Note  
1. Enter the programming menus by pressing 9 + System or Partition Master CODE.  
Exit Delay is doubled when  
you enable Silent Arming.  
2. Press 041.  
3. To turn Silent Arming:  
on, press 2 + #. No system status beeps will sound while arming.  
off, press 1 + #. System status beeps will sound from touchpad while arming.  
4. Press * + 00 + # to exit the programming menus.  
Adjusting the Touchpad Beeps (Fixed Display Touchpad Only)  
The frequency or pitch of chime and trouble beeps from each fixed display touchpad can be  
adjusted individually to a more desirable or distinct tone.  
Chime and trouble beep tones sound using the default frequency during, or within 15 seconds of  
any button activity at that specific touchpad.  
To change status tone pitch:  
1. Press and hold * + 0 until you hear a steady tone, then release the buttons.  
2. Press and hold 1 to lower the pitch or press and hold 2 to raise the pitch.  
3. Release the button when the desired pitch is heard.  
After about 15 seconds of no touchpad activity, the steady tone stops sounding.  
Adjusting the System Status Voice Volume  
If you have an optional voice module installed, you may want to adjust the volume at which sys-  
tem status messages are announced.  
To change the voice volume:  
1. Enter the programming menus by pressing 9 + System or Partition Master CODE.  
2. Press 043.  
3. Select a volume level 1 7 (7 being the loudest) and press #  
4. Press * + 00 + # to exit the programming menus.  
Concord  
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Adjusting the Touchpad Display Brightness  
You may want to change the brightness of a touchpad display based on its location in a building  
or room. For example, dim the touchpad display in a bedroom or enhance a display near a win-  
dow.  
Changing the touchpad display affects only the touchpad currently being used.  
To change touchpad display brightness:  
1. Enter the programming menus by pressing 9 + System or Partition Master CODE.  
2. Press 042.  
3. Select a brightness level:  
0 + # Off  
1 + # Low  
2 + # Medium  
3 + # High  
4. Press * + 00 + # to exit the programming menus.  
After dimming the display, pressing any button momentarily returns the display to full bright-  
ness. After 15 seconds without touchpad activity, the display returns to the set dimmed level. If  
an alarm occurs while the display is dimmed, it automatically returns to the full brightness level  
and stays that way until you disarm your system.  
Adjusting the Volume of the Wireless Siren  
Note  
Your system may include a wireless siren that may be supervised or unsupervised.  
Not investigated for use by  
UL.  
The system can supervise the state of the siren to make sure that it is plugged into the outlet.  
In addition to Police, Fire, and Auxiliary alarms, the wireless siren will sound trouble beeps in  
the event of a trouble condition anywhere in the system, and emit arming status beeps during  
Entry and Exit Delay periods.  
The wireless siren has five volume levels from 0 (silent) to 4 (loudest). All alarms sound at the  
loudest level, regardless of the volume setting.  
To change the volume of the wireless siren:  
1. Hold down the button on the front of the siren for ten seconds until it beeps, then release it.  
The siren responds by beeping once, indicating it has entered change volume mode.  
2. To increase the volume by one level, press the siren button for one second until it beeps.  
Repeat until the volume reaches the desired level.  
3. After the highest level, the siren sounds one long beep, followed by 4 short beeps to signal the  
silent level. It then cycles through the levels again.  
Using the  
Energy Saver  
Feature  
Use the Energy Saver feature to keep your house within a user-designated temperature range.  
These high and low temperature points that you set override your normal heating and air condi-  
tioning temperature settings. Doing so allows you to use more energy-efficient settings when  
away from home.  
Energy Saver Example  
At your touchpad, you set a high temperature point (to trigger the air conditioner) and a low  
temperature point (to trigger the furnace). This needs to be done only once, but can be  
changed easily if necessary.  
Let’s say that you usually keep the temperature in your home at 68°F, but since no one will be  
there during the day, you turn the Energy Saver feature on. If you’ve set the low temperature  
point to 55°F, the furnace will keep the house heated to 55°.  
You’re about to return home and would like the house to be heated to its normal 68°F when  
you arrive. If you have a Phone Interface and Voice Module installed, you can simply call  
home and turn the Energy Saver feature off, giving control back to the furnace thermostat  
(68°).  
Control your air conditioning temperatures in the same manner.  
18  
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In addition to controlling temperature, the Energy Saver feature notifies the central monitoring  
station if your heating or air conditioning unit fails—before pipes freeze or pets are harmed by  
extreme heat or cold.  
Setting the Energy Saver High and Low Temperature Settings  
Initially, you must set the energy saver to the desired high and low temperatures. This is done  
only once, unless you want to change temperature settings.  
The high and low settings you enter do not control heating and cooling systems, but determine  
the point at which the furnace or air conditioner is activated (see Figure 7).  
Temperature settings can range from 45° to 90° Fahrenheit.  
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Figure 7.Energy Saver Setpoints  
To set the Energy Saver temperature range from a touchpad:  
1. Enter the programming menus by pressing 9 + System or Partition Master CODE.  
2. Press 070.  
3. Enter the lowest allowable temperature (45–89°F) before the furnace turns on, and press #.  
4. Press B. Enter the highest allowable temperature (46–90°F) before the air conditioner turns  
on, then press #.  
5. Press * + 00 + # to exit the programming menus.  
Note  
To override your normal heating or air conditioning settings, turn the Energy Saver feature on.  
When you are ready to return to your normal temperature control settings, turn Energy Saver off.  
Disarming the system will  
turn the Energy Saver off.  
To turn Energy Saver on/off from any touchpad:  
1. Press 7 + 2. Alphanumeric touchpads display, “ENERGY SAVER IS ON,” for example.  
Notification by  
Pager  
Your system can notify up to five different pager phone numbers to report system events. The  
installer can program any pager to receive pages for one or more of the following groups  
High Level Reports  
Low Level Reports  
Sensor Alarms  
Freeze Alarms  
Freeze Troubles  
Bypass Sensors  
Low Battery  
AC Power Failure  
CPU Low Battery  
Auto Phone Test  
CPU Back in Service  
Phone Failure  
Tamper  
Restorals  
No Activity Alarm Supervisory  
Phone Tests  
Receiver Failure  
Receiver Jam  
Fire Panic  
Trouble  
Police Panic  
Auxiliary Panic  
Phone Test  
Event Buffer Full Touchpad Low Battery  
Concord  
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Touchpad Tamper  
Bus Failures  
Opening and Closing Reports  
Latchkey Reports  
Notify by Exception Reports  
Pager Messages  
When an event is reported on a numeric pager, the following information is included:  
Event Code  
Last four digits of central  
station account number  
Sensor number or user number  
Figure 8. Pager Messages  
Although all three types of information can be reported on your pager, your pager service deter-  
mines how the information will actually appear.  
Event Code in Page  
This part of the page let’s you know what has happened.  
Code  
Indicates  
009  
111  
115  
118  
119  
222  
333  
555  
888  
999  
A sensor has been restored to its non-alarm state  
System has been disarmed  
Sensor test exit  
System trouble has been fixed  
System alarm condition has been cancelled  
System armed to Level 2—STAY  
System armed to Level 3—AWAY  
System phone/sensor test  
System has a trouble condition  
System is in alarm condition  
If a user arms the system to level 3 (AWAY) the pager will report that the system was armed to  
level 3 (333). However, if the Auto Stay Arming feature is enabled and the user does not exit  
the premises, the arming level will revert to level 2 (STAY) without notifying the pager. Refer to  
the User Sheets in Appendix A to see whether this feature is on or off.  
Sensor Number or User Number in Page  
This part of the page let’s you know who or what is causing the event.  
Code  
000  
Indicates  
System event not caused by a sensor or user  
001 — 096 Sensor numbers 1 through 96  
600 — 829 User codes 00 through 229 used  
846  
847  
848  
850  
System Master code used  
Installer code used  
Dealer code used  
Quick Arm used  
20  
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Code  
851  
852  
Indicates  
Keyswitch sensor used  
System armed itself because it is being serviced or powered-up  
Account Number in Page  
This part of the page let’s you know where (which partition) the event is occurring.  
Code  
XXXX  
Indicates  
4-digits of account number  
Streamlining the Page Report  
You can choose to have the four account number digits reported with every page, or to exclude  
them. Each partition has its own account number, so seeing the digits is useful if multiple parti-  
tions are reporting to one pager.  
Ask your dealer or installer if you would like the Streamline feature turned on.  
Event Code  
Sensor number or user number  
Figure 9. Pager Message with Streamline Feature On  
Creating Time  
Schedules  
Time schedules are windows of time defined by a start time, a stop time, and the days of the week  
these times are effective.  
You can create up to 16 time schedules for setting up the following system features: light control,  
output control, arming, Latchkey Paging, and Notify by Exception reports.  
A Touchtone phone can be used to create time schedules, but alphanumeric or fixed display  
touchpads work much better because of their extensive feedback. See Appendix C for phone pro-  
gramming instructions.  
To define a time schedule:  
1. At an alphanumeric or fixed display touchpad, enter programming menus by pressing 9 +  
System or Partition Master CODE.  
2. Press 05 nn 0 where nn is schedule 00 through 15.  
3. Enter the start time in 24-hour format (00:00–23:59), then press #.  
The touchpad displays the new start time.  
4. To display the current stop time for this schedule, press B once.  
5. Enter the stop time in 24-hour format, then press #. The touchpad displays the new stop time.  
6. Press B until the touchpad displays a day of the week you wish to assign this schedule to.  
7. Enter  
2 + # to include the day in the schedule (“ON”).  
1 +# to exclude the day in the schedule.  
8. Press B to move to the next day of the week or press * and repeat steps 2–8 to define another  
time schedule.  
9. When finished defining time schedules, press * + 00 + # to exit the programming menus.  
Scheduling Consecutive Days  
There may be instances when you’d like to schedule a feature event to start one day and stop the  
next day or a number of days later.  
Concord  
21  
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One Day Rollover  
You can create a schedule that begins on one day, and stops the next day by using only one time  
schedule. (The stop time must be within 24 hours of the start time.)  
Example 1 of One Day Rollover  
At home you’d like the Latchkey Opening feature to be effective from 10 p.m. on Tuesday until 5  
a.m. on Wednesday (see Figure 10 Example 1).  
By taking advantage of One Day Rollover, one time schedule can cover both days. (That sched-  
ule is illustrated in Figure 10.)  
Notice how the stop time is within 24 hours of the start time. The system knows to apply the stop  
time to the next day (5 a.m. on Wednesday).  
Example 2 of One Day Rollover  
Building on Example 1, let’s say that you’d like the Latchkey Opening feature to be effective  
between 10 p.m. and 5 a.m., Monday through Friday (ending Saturday morning).  
By simply applying the start and stop times to each day, one time schedule can cover the entire  
week (see Figure 10 Example 2).  
Multiple Day Rollover  
The simplest method for defining a window of time that spans multiple days is to use 99:99 to  
signify an open start or stop time.  
Example of Multiple Day Rollover  
At your business you’d like specific lights to remain lit from Friday afternoon through the week-  
end, until Monday morning.  
In this situation, the lights need to be scheduled to roll over until they reach a recognizable stop  
time.  
In the Figure 10 Example 3, Schedule Y is set up to begin at 4 p.m. on Friday afternoon. Since  
the stop time is 99:99, the lights will remain lit (roll over) until a recognizable stop time is  
reached.  
Schedule Z is set up with an undefined start time (99:99), so if the lights were already lit, they  
will remain lit until the Schedule Z stop time is reached at 5 a.m.  
Example 2  
Example 3  
Example 1  
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Figure 10. Time Schedule Rollover Examples  
Attaching Time Schedules  
For any schedule to be effective, it needs to be attached to a feature. One schedule can be  
attached to more than one feature event.  
22  
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See “Advanced Light Control” for information on attaching time schedules for light control.  
See “Controlling Outputs By Time Schedule” for information on attaching time schedules to  
outputs.  
See “Schedule Arming” for information on attaching schedules to Arming.  
See “Opening and Closing Reports” for information on creating opening and closing sched-  
ules.  
See “Latchkey Paging” for information on attaching time schedules to Latchkey Paging.  
See “Notify By Exception” for information on attaching time schedules to Notify by Excep-  
tion.  
Time Schedules and Partitions  
Once a schedule is attached to a feature event in one partition, that schedule becomes unavailable  
to the other partition. This prevents the situation where one partition changes a time schedule that  
inadvertently affects both partitions.  
Advanced Light  
Control  
You can control system lights from any touchpad, as discussed in “Basic Light Control”.  
There are other lighting options that you or your installer can set up, including:  
Turning lights on and off according to a time schedule.  
Turning lights on after system arming for the duration of the Exit Delay.  
Turning lights on for the duration of the Entry Delay so you have enough light to see your  
way to the touchpad to disarm the system.  
Flashing lights on and off upon successful arming and disarming.  
Controlling Lights By Time Schedule  
Lights can be turned on according to time schedules. If you need assistance setting up a time  
schedule that fits your lighting needs, see “Creating Time Schedules”.  
To schedule lights:  
1. At an alphanumeric or fixed display touchpad, enter the programming menus by pressing  
9 + System or Partition Master CODE.  
2. Press 0640 + #.  
3. Press B until the touchpad displays the light number you would like to schedule. Refer to  
“Appendix A: User Sheets” to determine which light number is associated with which lamp.  
4. Press #. The touchpad displays the first available time schedule.  
5. Enter  
2 + # to assign the time schedule (“ON”) for this light.  
1 + # to make the time schedule inactive for this light.  
6. Press B to go to the next time schedule, if needed, and turn the schedule on or off for this  
light.  
7. When you’ve finished attaching the desired time schedules, press * + 00 + # to exit the pro-  
gramming menus.  
Controlling Lights with Sensors  
Your security system can be programmed to turn on a selected light or lights when sensors are  
activated. Each time the chosen sensor is activated, the attached light(s) will turn on for 5 min-  
utes. When 5 minutes has passed since the last activation, the light(s) will turn off. For example,  
if you want house lights to turn on when you open the front door, simply attach the desired lights  
to the front door sensor.  
Note  
To attach lights to sensors:  
If a light is attached to a sen-  
sor and a schedule, the light  
will only turn on and off  
within the scheduled start  
and stop times.  
1. At an alphanumeric or fixed display touchpad, enter the programming menus by pressing 9 +  
System or Partition Master CODE.  
2. Press 080. The touchpad displays “LIGHT n TO Sn x” or “LT n SN x,” (where n is the light  
number and x is the sensor number).  
Concord  
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3. Press A or B until the light number (1–9) you would like to activate appears.  
4. Enter the sensor number (1–96) you wish to activate the light and press #.  
5. Press B to assign another light to a sensor or press * + 00 + # to exit the programming  
menus.  
To detach lights from sensors:  
1. At an alphanumeric or fixed display touchpad, enter the programming menus by pressing 9 +  
System or Partition Master CODE.  
2. Press B until the touchpad displays “ATTACH LIGHTS TO SENSORS” or “LITE TO SN”  
then press #.  
3. The touchpad displays “LIGHT n TO Sn x” or “LT n SN x,” (where n is the light number and  
x is the sensor number).  
4. Press A or B until the light number (1–9) you would like to deactivate appears.  
5. Enter the sensor number as 0 (no sensor) and press #.  
6. Press * + 00 + # to exit the programming menus.  
Installer Programmable Lighting  
If you would like specific lights to turn on during Entry and Exit Delay times, or if you would  
like a light to flash to indicate successful arming and disarming, contact your installer.  
Controlling  
Outputs may be used to control devices in your home such as automatic window blinds. Outputs  
that your installer has enabled, can be turned on or off according to time schedules. If you need  
assistance setting up a time schedule that fits your needs, see “Creating Time Schedules”.  
Outputs by  
Time Schedule  
To schedule outputs:  
1. At an alphanumeric or fixed display touchpad, enter the programming menus by pressing 9 +  
System or Partition Master CODE.  
2. Press 065 + #  
3. The touchpad displays “OUTPUTS.” Press #.  
4. Press B until the touchpad displays the output number you would like to schedule. Refer to  
“Appendix A: User Sheets” to determine which output is associated with which output num-  
ber.  
5. Press #. The touchpad displays the first available time schedule.  
6. Enter  
2 + # to assign the time schedule (“ON”) for this output.  
1 + # to make the time schedule inactive for this output.  
7. Press B to go to the next time schedule, if needed, and turn the schedule on or off for this out-  
put.  
8. When you’ve finished attaching the desired time schedules, press * + 00 + # to exit the pro-  
gramming menus.  
Scheduled  
Arming  
The Scheduled Arming feature allows the panel to be armed to Level 3—AWAY according to a  
schedule. When an active schedule start time is reached the panel will exit User Programming,  
automatically bypass any open sensors, and arm to Level 3—AWAY.  
The panel will not arm according to an active schedule if the start time is reached while:  
The panel is already armed to Level 3—AWAY.  
The panel is performing a phone or sensor test.  
Note  
To schedule arming:  
The panel cannot be dis-  
armed by schedules.  
1. At an alphanumeric or fixed display touchpad, enter the programming menus by pressing 9 +  
System or Partition Master CODE.  
2. Press 0660 + #.  
3. The touchpad displays “AWAY.”  
24  
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4. Press #. The touchpad displays the first available time schedule as “SCHEDULE 00 OFF,” or  
“SCH 00 OFF.”  
5. Enter  
2 + # to assign the time schedule (“ON”) to arm the panel.  
1 + # to make the time schedule inactive.  
6. Press B to go to the next time schedule, if needed, and turn the schedule on or off for arming  
to AWAY.  
7. When you’ve finished attaching the desired time schedules, press * + 00 + # to exit the pro-  
gramming menus.  
Opening and  
Closing Reports  
The Opening and Closing Reports feature allows pager holders and/or the central station to be  
notified whenever the system is armed and/or disarmed.  
When Will this Feature Be Active?  
The Opening and Closing Reports feature can be enabled only by the installer. There is nothing  
more that the user needs to program in order to receive the Opening and/or Closing pages.  
If a pager holder no longer wishes to receive the reports, the pager holder needs to contact the  
installer to turn off this option for that pager.  
Opening and Closing Reports occur without regard to any time schedule. There are no special  
codes that the user needs to enter in order for the page to be sent.  
Who Will Be Paged?  
Your system can call up to 5 different pager numbers, as well as the central station, to report an  
Opening and/or Closing Report.  
Refer to “Appendix A: User Sheets” to see which pagers have been set up to receive a page for  
this feature. Contact the installer if you would like to turn Opening and Closing Reports on or off  
for any programmed pager or for the central station.  
What Will the Pager Report?  
For Opening Reports, the page reports the arming level (111 for 1—OFF) and the user.  
For Closing Reports, the page reports the arming level as 222 (2—STAY) or 333 (3—AWAY),  
and the user that armed to that level. See “Notification By Pager” for more information.  
Latchkey  
Paging  
The Latchkey Paging feature allows programmed pager holders to be notified when the system is  
armed and/or disarmed during specific hours or under certain conditions. For example, you could  
program the Latchkey feature to page you if your child doesn’t arrive home and disarm the sys-  
tem (using a code with the Latchkey attribute) by the programmed Latchkey time.  
Page In the Event of...  
You can set up the Latchkey Paging feature to send a page in the following situations:  
Send a page when the system is disarmed. (Latchkey Opening)  
Send a page when the system is armed. (Latchkey Closing)  
Who Will Be Paged?  
Your system can call up to 5 different pager numbers to report a Latchkey Opening and/or a  
Latchkey Closing. Latchkey pages do not report to the central station.  
Refer to “Appendix A: User Sheets” to see which pagers have been set up to receive a page for  
this feature. Contact the installer if you would like to turn Latchkey Paging on or off for any pro-  
grammed pager.  
Who Can Send a Page?  
Only Latchkey-designated users can cause a Latchkey page to be sent. By default, this includes  
the first 6 Regular User codes. If you would like to include a keychain touchpad as a latchkey  
user, contact your installer. Any regular user code can be programmed with this attribute. See  
“Assigning Code Attributes”.  
Concord  
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What Will the Pager Report?  
For Latchkey Opening Reports, the page reports the arming level (111 for 1—OFF) and the user.  
For Latchkey Closing Reports, the page reports the arming level as 222 (2—STAY) or 333 (3—  
AWAY), and the user that armed to that level. See “Notification By Pager”.  
Latchkey Opening  
The installer can set up Latchkey Opening for one of two types of use: Basic and Advanced.  
Basic Latchkey Opening  
If your system is set up for Basic Latchkey, there are two ways to send a Latchkey Opening page:  
Based on Time Schedule Only  
1. Assign the Latchkey Opening feature a time schedule. (This needs to be done only once.)  
2. Arm the system.  
3. Disarming of the system by a Latchkey-designated user within the assigned time schedule,  
sends an Opening page:  
Based on Latchkey Modifier 6 Only  
1. Arm the system, then enter 6, or press the Lock button on a keychain touchpad after arming  
to 3—AWAY.  
2. Disarming of the system by a Latchkey-designated user sends an Opening page, regardless of  
assigned time schedule:  
Advanced Latchkey Opening  
If your system is set up for Advanced Latchkey use, there is one way to send a Latchkey Opening  
page:  
1. Assign the Latchkey Opening feature a time schedule. (This needs to be done only once.)  
2. Arm the system, then enter 6, or press the Lock button on a keychain touchpad after arming  
to 3—AWAY.  
3. Disarming of the system by a Latchkey-designated user within the assigned time schedule,  
sends an Opening page:  
In Advanced Latchkey use, paging is available only during the time schedule(s) that you assign  
to it.  
Latchkey Closing  
Latchkey Closing can be used alone, or in addition to Latchkey Opening.  
1. Assign the Latchkey Closing feature a time schedule.  
2. The system is disarmed.  
3. Arming of the system by a Latchkey-designated user within the assigned time, schedule  
sends a Closing page:  
A Touchtone phone can be used to set up Latchkey paging, but touchpads work much better  
because of their extensive feedback. See “Appendix C” for touchpad and phone programming  
instructions.  
Assigning a Time Schedule to Latchkey Paging  
Follow these steps to attach a time schedule to Latchkey Opening and/or Latchkey Closing. If  
you need assistance setting up a time schedule that fits your needs, see “Creating Time Sched-  
ules”.  
Scheduling Latchkey Opening and/or Closing:  
1. At an alphanumeric or fixed display touchpad, enter the programming menus by pressing  
9 + System or Partition Master CODE.  
2. Press 0600 + #.  
3. To schedule:  
Latchkey Opening, press # when the touchpad displays “LATCHKEY OPENING” or  
26  
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“LATCH OPEN.”  
Or, press B until the touchpad displays “LATCHKEY CLOSING” or “LATCH CLOSE,”  
then press #.  
If you want a page to be sent every time Latchkey-designated users codes arm or disarm the  
system, apply the same time schedules under Latchkey Opening and Latchkey Closing.  
4. The touchpad displays the first available time schedule.  
5. Enter  
2 + # to assign the time schedule to the event.  
1 + # to make the time schedule inactive for the event.  
6. Press # to secure your choice.  
7. Press B to go to the next schedule and repeat step 5.  
8. When you’ve finished attaching the desired time schedules, press * + 00 + # to exit the pro-  
gramming menus.  
Applying the Latchkey Modifier  
The Latchkey modifier (6) is pressed after the arming keypress sequence.  
Applying the Latchkey modifier from a touchpad:  
1. At any touchpad, press 2 3 + CODE + 6.  
The touchpad displays, “LATCHKEY PAGER ON” or “PAGER ON.”  
Note  
To apply the Latchkey modifier using a keychain touchpad:  
6 must be pressed within 5  
seconds of arming. If Quick  
Arm feature is on, an access  
code is not required. See  
“Quick Arm” for more infor-  
mation.  
Press the Lock  
button when the system is armed to level 3—AWAY.  
Notify by  
Exception  
The Notify by Exception feature allows programmed pager holders and/or the central station to  
be notified when arming or disarming occurs outside of specified time schedules.  
Here are two specific examples of how the Notify by Exception feature might be used in a busi-  
ness setting:  
Every morning you’d like to be notified if your business is disarmed after its normal opening  
time.  
Every evening you’d like to be notified if your business is armed before its normal closing  
time.  
Page In the Event of...  
You can set up the Notify by Exception feature to page in the following instances:  
Send a page if the system is disarmed before the Opening time schedule begins or after the  
Opening time schedule has ended. (Exception Opening)  
Send a page if the system is armed before the Closing time schedule begins or after the Clos-  
ing time schedule has ended. (Exception Closing)  
Who Will Be Paged?  
Your system can call up to 5 different pager numbers to report an Open Exception and/or Closed  
Exception. You can request that the central station receive these two reports as well.  
Refer to “Appendix A: User Sheets” to see which pagers have been set up to receive a page for  
this feature. Contact the installer if you would like to turn the Notify by Exception feature on or  
off for any programmed pager or the central station.  
Who Can Send a Page?  
All user codes and keychain touchpads will send a page if used while Notify by Exception fea-  
ture is in effect.  
Concord  
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What Will the Pager Report?  
Exception Opening Reports report the arming level as 111 (1—OFF) and the user that disarmed  
the system.  
Exception Closing Reports report the arming level as 222 (2—STAY) or 333 (3—AWAY), and  
the user that armed to that level. See “Notification By Pager”.  
When Will this Feature Be Active?  
The most typical setup of this feature makes use of both Exception Opening and Exception Clos-  
ing. (It is possible to use only Exception Opening or only Exception Closing, however.)  
Assigning a Time Schedule to Exception Opening and Closing  
Follow these steps to define Opening and Closing schedules for Exception paging. If you need  
assistance setting up a time schedule that fits your needs, see “Creating Time Schedules”.  
A Touchtone phone can be used to set up Notify by Exception, but touchpads work much better  
because of their extensive feedback. See “Appendix C” for touchpad and phone programming  
instructions.  
Scheduling Exception Opening and/or Closing:  
1. At an alphanumeric or fixed display touchpad, enter the programming menus by pressing 9 +  
System or Partition Master CODE.  
2. Press 0620 + #.  
3. To schedule:  
Exception Opening, press # when the touchpad displays “EXCEPTION OPENING” or  
“ECEPT OPEN,” then press #.  
Exception Closing, press B until the touchpad displays “EXCEPTION CLOSING” or  
“ECEPT CLOSE,” then press #.  
4. The touchpad displays the first available time schedule.  
5. Enter  
2 + # to assign the time schedule to the event.  
1 + # to make the time schedule inactive for the event.  
6. Press # to secure your choice.  
7. Press B to go to the next schedule and repeat step 5.  
8. When you’ve finished attaching the desired time schedules, press * + 00 + # to exit the pro-  
gramming menus.  
The No Activity  
Feature  
The system can monitor the activity in your home and automatically call for help if normal activ-  
ities are not detected within a defined period of time.  
For example, if someone falls and can’t move, the system will detect that normal activities, such  
as placing outgoing calls or opening doors and windows, have not occurred for a predetermined  
No Activity time.  
The system sounds a low-volume auxiliary alarm to let you know there may be a problem. If all  
is well, you can stop the siren by disarming your system. If no one disarms the system for 5 min-  
utes, your system calls the central monitoring station. The central monitoring station will respond  
in accordance to the guidelines set forth in your monitoring agreement.  
Refer to “Appendix A: User Sheets” to see if the No Activity feature is currently available to you  
and the duration of the No Activity setting. If the feature is not currently available to you and you  
wish to have it, contact your installer.  
Using the Panel  
Download  
Feature  
To download to the panel is to replace the old information in it with new information. Download-  
ing is performed only by your dealer using software specifically designed for this panel.  
Turning the Download feature on allows the dealer remote access to your panel in order to:  
Update your account.  
Back up data from your panel.  
Allow your dealer to quickly implement requested programming changes.  
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Note  
To enable/disable the Panel Download setting:  
1. Enter the programming menus by pressing 9 + System or Partition Master CODE.  
2. Press 040.  
Before allowing any down-  
load sessions, the system  
must be disarmed to level  
1—OFF.  
3. To turn Downloading:  
on, press 2 + #. The dealer will be able to access your system remotely if necessary.  
off, press 1 + #. The dealer will not be able to access your system remotely.  
4. Press * + 00 + # to exit the programming menus.  
Using a  
Partitioned  
System  
The panel can be set up by your installer to operate as a two-partitioned system.  
A partitioned system would be useful in a strip mall, or residential duplex, where two stores or  
households could share one system.  
Global Settings  
Global system settings affect both partitions. Most are set by the installer. Global settings that are  
programmed by the user include:  
The time and date.  
The System Master code.  
Partition-Specific Settings  
Partition-specific settings affect only one partition. User-programmable, partition-specific set-  
tings include:  
Partition Master codes (1 per partition for a total of 2).  
A pool of 230 Regular User codes for use by one or the other partition. (Partition 1 Regular  
User codes + Partition 2 Regular User codes = 230 Regular User codes)  
A pool of 16 time schedules available to one or the other partition. (Partition 1 time schedules  
+ Partition 2 times schedules = 16 time schedules)  
9 Advanced Light Control setups available to each partition.  
The Latchkey feature.  
The Notify by Exception feature.  
The Silent Arming option.  
The Scheduled Arming feature.  
Speaker volume settings.  
The Energy Saver feature and its high and low setpoints.  
To program any of these features for another partition, you must enter the User Programming  
menu from a touchpad in that partition, or jump into that partition, then enter the User Program-  
ming menu.  
Jumping Partitions  
An alternative to jumping partitions is to arm, disarm, or program from a hardwire touchpad  
belonging to the other partition.  
Note  
If your system uses just one  
partition, skip this section.  
The ability to jump to another partition is an attribute assigned to each user code see “Assigning  
Code Attributes”. By default, the System Master is the only code that can jump partitions. Refer  
to the “Appendix A: User Sheets” to see if any other access codes have the ability to jump parti-  
tions.  
To jump partitions:  
1. From any hardwired touchpad, press 8 + CODE + 6.  
Touchpads display, “ENTER PARTITION” or “ENTER CMD.”  
2. Press 1 if you want to change to Partition 1 or 2 if you want to change to Partition 2.  
The touchpad sounds one short beep if the jump was successful. One long beep means the  
jump was not successful. Alphanumeric touchpads display the text in the newly entered parti-  
tion.  
Concord  
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3. Proceed to arm, disarm, or program as needed. The partition assignment reverts back if no  
keys are entered for 10 seconds.  
Arming and Disarming the Other Partition  
Once in the other partition, you need to use a code that is valid in that partition to arm, disarm or  
program that partition.  
Programming the Other Partition  
Only one partition can be programmed at a time. When one partition is using the programming  
menu, touchpads in the other partition are locked out from any programming activity. Arming  
and disarming can continue, however.  
Some partition-specific settings share resources, such as access codes and time schedules. For  
example, if Partition 1 uses Regular User numbers 00 through 20, Partition 2 will not be able to  
see or use those user numbers. The first Regular User number available to Partition 2 would be  
21.  
The allocation of time schedules works in much the same manner. There are 16 schedules that  
can be used by either partition, but as soon as Partition 1 attaches a schedule to any event, that  
schedule cannot be used by Partition 2, and vice versa.  
System  
Information  
There is information about your system that is useful to know. This includes the factory code, the  
system number, and the system level.  
After identifying the information for your system, make a note of it in the “Appendix A: User  
Sheets”.  
To identify system information:  
1. Enter the programming menus by pressing 9 + System or Partition Master CODE.  
2. Press 010.  
The first information displayed is the factory code. For example, “F nnn nnnn,” or “FAC-  
TORY CODE nnn * nnnn.”  
Press B to display the system number. For example, “N – nnnnnnn,” or “SYSTEM NUM-  
BER ] nnnnnnn.”  
Press B to display the system level. For example, “L nnnn,” or “SYSTEM LEVEL nnnn.”  
3. Press * + 00 + # to exit the programming menus.  
Viewing Event  
Buffer  
Your have the option to view the event history for each partition of your system. Events include  
all system activity that has occurred on your system. These events include arming, disarming,  
tampers, programming entries, just to name a few.  
Overview  
The installer, dealer and system master codes can view all events from any partition. The par-  
tition masters can only view global system events and events related to their respective parti-  
tion. Regular user codes cannot view event history.  
All partitions can view event history simultaneously, but only one touchpad at a time can  
view the history in each partition. While the event history is being viewed, all other control-  
ling sources are disabled (except for panic alarm buttons) and non-viewing touchpads will  
display “VIEWING EVENT BUFFER”.  
To view event history:  
1. The current partition must be armed to level 1 or 2.  
2. At an alphanumeric touchpad, press 8 + System or Partition Master CODE + 8.  
The touchpad displays “VIEWING EVENT BUFFER” followed by:  
Event Description  
Date/Time OR Details (user, source, zone, etc.)  
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The most recent event appears first.  
Scroll through the events by pressing the A (back) and B (forward) keys.  
The C key is used to toggle the second line display between Date/Time and Details.  
Press the * key to exit Viewing Event History.  
The Viewing Event History mode will exit automatically after one minute of inactivity OR  
when an alarm occurs.  
The following table contains a comprehensive list of displayed events and their associated details  
(partition, current arming level, zone, bus unit number, source and user). If details are displayed  
for an event an X will appear in the table.  
Partition will display P1 or P2, depending on the partition of the event.  
Current Arming Level will display Lx, where x is the current arming level of the event.  
Zone will display Zx, where x is the zone of the event.  
Bus Unit Number will display Bx, where x is the unit number of the Bus device.  
Source will display Sxxx, where xxx is the source number (see table on source numbers for  
more information) in the event.  
User will display Uxxx, where xxx is user number (see table on user numbers for more infor-  
mation) in the event.  
Current  
Partition Arming Zone  
Level  
Bus Unit  
Number  
1
2
Event  
AC Power Failure  
Display  
Source User  
AC POWER FAILURE  
AC POWER RESTORAL  
RCVR TAMPER  
X
X
X
X
AC Power Restoral  
Antenna Tamper  
X
3
ARM LEVEL CHANGE  
X
X
X
X
Arming Level Change  
Auto Force Arm  
Auto Phone Test  
Auxiliary Panic  
AUTO FORCE ARM  
AUTO PHONE TEST  
AUXILIARY PANIC  
AUXLRY CANCELLED  
BUS TAMPER  
X
X
X
X
X
X
X
X
Auxiliary Panic Cancelled  
Bus Cover Tamper  
Bus Failure  
X
X
BUS FAILURE  
Closing Report  
CLOSING REPORT  
BACK IN SERVICE  
BATTERY RESTORED  
CPU LOW BATTERY  
DAYLIGHT SAVINGS  
DOWNLOAD ENTRY  
DOWNLOAD EXIT  
DURESS  
X
X
X
X
X
X
X
X
CPU Back In Service  
CPU Battery Restoral  
CPU Low Battery  
Daylight Savings Time Adjust  
Download Session Entry  
Download Session Exit  
Duress Alarm  
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Event Buffer Viewing Entry  
Event Buffer Viewing Exit  
Fire Panic  
EVENT VIEW ENTRY  
EVENT VIEW EXIT  
FIRE PANIC  
X
X
Fire Panic Cancelled  
Force Arm  
FIRE CANCELLED  
FORCE ARM  
X
X
X
Installer Programming Entry  
Installer Programming Exit  
INST PROG ENTRY  
INST PROG EXIT  
Concord  
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Current  
Partition Arming Zone  
Level  
Bus Unit  
Number  
1
2
Event  
Display  
LOST EVENT  
Source User  
Lost Event  
Main Unit Tamper  
Memory Clear  
MAIN UNIT TAMPER  
MEMORY CLEAR  
MEMORY FAILURE  
ACTIVITY ALARM  
ACTIVITY CANCEL  
OPENING REPORT  
PHONE FAILURE  
PHONE LINE FAIL  
PH LINE RESTORED  
PHONE TEST  
X
Memory Failure  
No Activity Alarm  
No Activity Cancelled  
Opening Report  
X
X
X
X
X
X
X
X
X
Phone Failure  
Phone Line Test Failure  
Phone Line Test Restoral  
Phone Test  
X
X
X
X
X
X
X
X
X
Police Panic  
POLICE PANIC  
Police Panic Cancelled  
Receiver Failure  
Receiver Jam  
CANCELLED  
RECEIVER FAILURE  
RECEIVER JAM  
RECENT CLOSING  
REMOTE LOCKOUT  
REPEATER JAM  
JAM RESTORED  
SIREN TROUBLE  
SWINGER  
X
X
Recent Closing  
X
X
Remote Access Lockout  
Repeater Jam  
X
X
X
X
Repeater Jam Restoral  
Siren Trouble  
Swinger Shutdown  
Time Change  
X
TIME CHANGE  
Touchpad Tamper  
Touchpad Tamper Cancelled  
Two Trip Error  
TOUCHPAD TAMPER  
TP TAMPER CANCEL  
TWO TRIP ERROR  
USER PROG ENTRY  
USER PROG EXIT  
ALARM  
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
User Programming Entry  
User Programming Exit  
Zone Alarm  
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Zone Alarm Cancel  
Zone Alarm Restoral  
Zone Battery Restoral  
Zone Bypass  
ALARM CANCELLED  
ZONE RESOTRED  
BATTERY RESTORED  
BYPASSED  
X
Zone Low Battery  
Zone Supervisory  
Zone Tamper  
LOW BATTERY  
SUPERVISORY  
TAMPER  
Zone Trouble  
TROUBLE  
Zone Trouble Restoral  
TROUBLE RESTORED  
UNBYPASSED  
Zone Unbypass  
X
1
Source information will only be shown if the information was available when the event was buffered.  
User information will only be shown if the information was available when the event was buffered.  
Line two of the display also contains “P-C” where P is the previous arming level and C is the current arming level.  
2
3
User information is shown in the following table.  
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Detail Screen Display  
User  
U001 - U096  
U600 - U829  
U830  
Wireless Touchpad or Keyfob  
Regular User Codes 000 - 229  
Partition 1 Master Code  
Partition 2 Master Code  
Partition 1 Duress Code  
Partition 2 Duress Code  
System Master Code  
Installer Code  
U831  
U838  
U839  
U846  
U847  
U848  
Dealer Code  
U849  
AVM Code  
U850  
Quick Arming  
U851  
Keyswitch Arming  
System  
U852  
Source information is shown in the following table.  
Detail Screen Display  
Source  
S00  
Premise Phone  
Phone During Conversation  
S01  
S02  
Remote Phone  
S06  
Auto Stay Arming  
Keyswitch Arming Zone  
System  
S08  
S09  
S1xx (xx = Zone Number)  
S1xx (xx = Zone Number)  
S3xx (xx = Bus Unit Number)  
S6xx (xx = Bus Unit Number)  
Keychain Touchpad  
Wireless Touchpad  
Alphanumeric Touchpad  
Fixed Display Touchpad  
Using a  
Your system may be equipped with a Phone Interface and Voice Module that allows system oper-  
ation from a Touchtone phone on or off the premises.  
Touchtone  
Phone to  
Operate Your  
System  
The module contains a digital-voice chip, enabling programmed text to be spoken through the  
phone and/or broadcast through interior speakers. Except for custom words, the voice will speak  
the text that appears on alphanumeric touchpads in the system.  
Phone Command Prefix  
What distinguishes a call to the panel from any other out-going or incoming call is the use of the  
Phone Command Prefix:  
In the case of on-site operation, if the Phone Command Prefix is dialed first (within 5 seconds  
of picking up the phone), the panel pricks up its ears and waits for a valid access code or com-  
mand.  
If the system is being accessed remotely, the Phone Command Prefix is used in conjunction  
with the access code.  
The prefix is usually #, but can be changed to * by the installer. If your prefix has been changed,  
use * as the first key you press instead of #.  
Concord  
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Accessing the System from Off-site  
To access the system from off-site, the system needs to recognize two things about the call:  
The panel needs to recognize that it should answer the phone.  
The panel needs to recognize that the code entered has the authority to operate the system  
from off-site.  
When using a cellular phone to operate the system, follow the off-site operating instructions.  
How the Panel Answers the Phone  
When you call the panel, it needs to recognize that it should answer the incoming call. This is  
accomplished by one of two methods:  
Ring-Hang-Ring method  
Twelve-Ring method  
Ring-Hang-Ring Method  
You can use this method if there is no chance that an answering machine or person will pick up  
the call on the first ring.  
1. Call the panel. (In most cases this is the same number as the regular phone.)  
2. Let the phone ring once, then hang up.  
3. Wait between 8 and 30 seconds, then call the panel again. This time the panel will answer  
(“System hello,”) on the first ring.  
4. Enter # (your designated Phone Command Prefix).  
5. Enter your access CODE.  
6. You hear a short status message, such as, “System is OK.”  
7. Proceed with system commands.  
Twelve-Ring  
You can use this method if there is no chance that an answering machine or person will pick up  
the call before the twelfth ring.  
1. Call the panel and let the phone ring. The panel will answer “System hello” after the twelfth  
ring.  
2. Enter # (your designated Phone Command Prefix).  
3. Enter your access CODE.  
4. You hear a short status message, such as, “System is OK.”  
5. Proceed with system commands.  
Codes with Remote Access Capability  
The ability to access the system from off-site is a code attribute see “Assigning Code Attributes”.  
Check the User Sheets in Appendix A to see which access codes have the ability to operate the  
system from off-site.  
Touchtone Phone System Operation  
Phone operation of your system involves 2 steps:  
Step 1. Use a Touchtone phone to access the system.  
Local Phone Access  
Pick up the phone. Within 5 seconds of picking up the phone receiver,  
enter the command prefix.  
Remote Phone Access Use the Ring-Hang-Ring or the Twelve-Ring method to get the system  
to answer the call.  
Then enter # (or designated phone prefix) + CODE  
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Step 2. Enter the command.  
# + 1 + CODE  
Disarm the system  
Arm to Level 2*  
# + 2 + CODE  
Arm to Level 3*  
# + 3 + CODE  
Send a Police panic alarm  
* + * + * + * + * + *  
(Available from on-site only.)  
Arm system with No Delay*  
Arm to enable Latchkey*  
Arm system with exit lights off*  
Bypass a sensor  
# + 2 + CODE + 4 or  
# + 3 + CODE + 4  
# + 2 + CODE + 6 or  
# + 3 + CODE + 6  
# + 2 + CODE + 0 or  
# + 3 + CODE + 0  
Indirectly: Arm system + # + #  
Directly: # + # + CODE + Sensor Number  
Arm silently*  
# + 5 + 2 + CODE or  
# + 5 + 3 + CODE  
Turn all lights on/off  
# + 0 + 0  
Turn specific lights on/off  
Cancel an accidental alarm  
Check the system status  
# + 0 + Light number (1–9)  
# + 1 + CODE  
# + for short status  
# + ** for full status  
Turn Chime on/off  
# + 7 + 1  
# + 7 + 2  
Turn Energy Saver on/off  
Disable local phone access  
# + 7 + 3 (on-site only) or  
Wait 5 seconds after picking up a local phone.  
Check alarm memory  
Activate Outputs  
# + 7 + 6  
# + 7 + 7 + Output number (1–6)  
* If Quick Arm feature is on, access code is not required. See page 6 for more information.  
Sending a Police Panic Alarm  
Your system can be set up so that you can send a Police panic alarm from a Touchtone phone. If  
your system is set up to send a Police panic alarm:  
Use the *, regardless of your phone command key.  
Do not wait more than two seconds between key presses. Continue pressing * even if you  
hear the system voice interrupt with a system status.  
Police panic alarms can be activated from a Touchtone phone on the premises only. The alarm  
cannot be activated from an off-site phone  
Phone Questions?  
What if someone calls while I’m operating the panel?  
If the phone rings while you’re using it to operate the system, you’ll hear one long beep for each  
ring from interior speakers and phones. You can answer the call by simply hanging up on the sys-  
tem, then answering the call as you normally would.  
You’ll have to initiate another session to resume operation.  
Can I control the system while I’m talking on the phone?  
No.  
Concord  
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How do I perform other phone operations without commanding my security system?  
You can use your phone for transactions such as banking from home by temporarily disengaging  
phone control to your security system. The following procedure will work for one call at a time.  
To disengage local phone control:  
1. Enter # + 7 + 3. The system responds by returning a dial tone.  
2. Pick up the phone receiver and wait 5 seconds before dialing any numbers. After the 5 second  
period, the system disables local phone control and ignores phone commands.  
Testing the  
System  
The system contains a test mode that allows you to test sensors and panic signals without creating  
false alarms in monitored systems. Please follow the instructions in this section carefully.  
Automatic Test Features  
Your security system conducts routine tests, checking for problems like power failures, low bat-  
teries, sensors that aren’t working, and communication trouble with the central monitoring sta-  
tion.  
When your system detects a problem, trouble beeps sound to alert you. See “Troubleshooting”  
for an explanation of the causes of trouble beeps and what you can do to fix the problem.  
Manual Tests  
The automatic tests your system performs provide continuing reassurance that it is working prop-  
erly. There are also weekly system tests you can do yourself as an added safeguard. Taking time  
to do these tests will familiarize you with your system and alert you to anything unusual, such as  
cut phone lines or sensors that have been tampered with.  
Sensor Test  
Note  
This test verifies that the sensors in your system are operating correctly. The ability to conduct a  
Make sure system is dis-  
armed when performing sen-  
sor tests.  
sensor test is a code attribute.  
Check the User Sheets in Appendix A to see which access codes have the ability to conduct a  
sensor test. See “Assigning Code Attributes” or talk to your installer for information on changing  
code attributes.  
Sensor test reports are sent to the central station at the beginning and end of system tests.  
To enter Test Mode:  
1. Press 8 + CODE + 3.  
Touchpads display, “Press Status. System Armed to Sensor Test,” or “] SENSOR TEST nn  
MINUTES LEFT.” When less than 5 minutes remain in Test Mode time, the system sounds a  
short beep every 60 seconds. System test  
2. Follow the test procedure for each device as listed in the table below.  
Device  
Test Procedure  
Touchpad Result(s)  
Touchpad  
Send a:  
Touchpad Panic POLICE OK  
Touchpad Panic FIRE OK  
Touchpad Panic AUXILIARY OK  
POLICE PANIC OK  
Police panic alarm,  
Fire panic alarm, and  
Auxiliary panic alarm.  
FIRE PANIC OK  
AUXILIARY PANIC OK  
Zones nn OK  
Wireless Touchpad  
Press the Bypass key.  
TOUCHPAD nn OK  
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Device  
Test Procedure  
Touchpad Result(s)  
Zones nn OK  
Keychain Touchpad  
Press and hold the Lock  
and Unlock  
buttons  
simultaneously for 3 seconds.  
TOUCHPAD nn OK  
Touchpad Panic AUXILIARY OK  
AUXILIARY PANIC OK  
Zones nn OK  
Press and hold the Star  
and Light  
buttons  
simultaneously for 3 seconds.  
Panic button  
Press and hold the appropriate panic button(s) for 3  
full seconds.  
SENSOR nn OK  
Zones nn OK  
Door/window sensor  
Smoke detector  
Motion detector  
Open the secured door or window.  
SENSOR nn OK  
Zones nn OK  
Press and hold the test button until the system sounds  
transmission beeps.  
SENSOR nn OK  
Zones nn OK  
Avoid the motion detector view for 5 minutes, then  
enter its view.  
SENSOR nn OK  
Zones nn OK  
Rate-of-Rise Heat Detec- Rub your hands together until warm, then place one  
tor (Not UL investigated) hand on the detector for 30 seconds.  
SENSOR nn OK  
Zones nn OK  
Shock sensor  
(Not UL investigated)  
Tap the glass twice, away from the sensor. Wait at  
least 30 seconds before testing again.  
SENSOR nn OK  
POLICE PANIC OK  
Phone Interface and  
Voice Module  
Activate a Police panic by accessing the system using  
the phone and pressing * + * + * + * + * + *.  
Supervised wireless siren Unplug the siren and check the touchpad display.  
Plug the siren in.  
SENSOR nn OK  
Zones nn OK  
Glass guard sensor  
(Not UL investigated)  
Tap the glass 3 or 4 inches from the sensor.  
Zones nn OK  
SENSOR nn OK  
Zones nn OK  
Freeze sensor  
(Not UL investigated)  
Apply an ice cube wrapped in plastic to the sensor. Do  
not allow the sensor to get wet.  
SENSOR nn OK  
If you need more time to complete testing, restart the timer by pressing 8 + CODE + 3.  
Check to see that all sensors have been tested by pressing *. Touchpads display a list of untested sensors.  
You will know that you have finished testing when touchpads display, “SENSOR TEST OK” or “ZONES ALL  
TESTED.”  
3. Disarm to Level 1 to exit Test Mode.  
Phone Communication Test  
The purpose of this weekly test is to verify that the connection between the central monitoring  
station and your system are working properly.  
Most phone tests take only a few minutes, however, your system will try for up to 15 minutes to  
establish a connection.  
To perform a phone communication test:  
1. Disarm the system.  
2. Press 8 + System or Partition Master CODE + 2.  
touchpads display, “]PHONE TEST” or “System Armed to PHONE TEST.”  
3. If the phone test is successful:  
the optional voice module will announce, “Phone Test OK.”  
Within a few minutes, the display should return to the Level 1 display. If it does not return in  
three minutes, note how long before the Level 1 display returns and contact the installer.  
After the test has started, the arming level can be changed to 1—Off, then to 2—Stay or 3—  
AWAY, if you wish.  
Concord  
37  
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Testing Sirens  
The purpose of this weekly test is to verify that the panel is activating sirens with the appropriate  
warning sounds.  
To perform an alarm siren warning sound test:  
1. Contact the central monitoring station to inform them that you will be activating alarms and  
they should not dispatch authorities.  
2. Activate alarms of each type (fire, police, auxiliary), one at a time.  
3. Listen for the appropriate siren sound when each alarm is activated (see the “Alarm Sounds  
and Status Beeps” table on page 49).  
4. Contact the central monitoring station to inform them that you are finished activating alarms.  
Troubleshooting  
Your security system uses a variety of different alarm sirens, status beeps, voice messages and  
trouble beeps to communicate with you. The next few pages describe the different sounds and  
what they mean. Try to familiarize yourself with the differences. You will hear sounds each time  
you tell your security system to do something, like arm or disarm. Some sounds you will hear  
only when there is a problem with the system, like a low battery. There are also sounds you will  
only hear in an emergency. Getting to know your system sounds allows you to react quickly and  
appropriately to the messages you hear.  
Trouble Beeps and Trouble Messages  
When your system detects a problem, it lets you know by sounding trouble beeps from system  
touchpads and sirens, and by displaying trouble signals as messages on touchpads.  
Trouble beeps are a series of five short beeps once a minute.  
The table on the next page lists the causes of trouble beeps, the visual display you can expect to  
see, and possible solutions for the trouble condition.  
Silencing Trouble Beeps  
If possible, correct the situation which is causing the trouble beeps. If this is not possible, call for  
service. If the problem is not corrected, trouble beeps and messages start again 4 or 10 hours  
later.  
Your security system also has a feature that will prevent trouble beeps from starting during nor-  
mal sleeping hours. This “sleep time” period is normally set from 10 pm to 8 am. Contact your  
installer if you wish to verify or change this setting.  
To silence trouble beeps:  
1. Perform a system status check by pressing * on a touchpad,  
2. Change the arming level.  
The table on the next page describes the conditions under which trouble beeps occur and when  
they begin. (These sounds are heard from interior sirens and touchpads if available.)  
Common Questions and Answers  
Q.I cant arm my system.  
A.Try the following:  
If arming to Level 2—STAY or Level 3—AWAY, make sure all monitored perimeter doors  
and windows are closed.  
Press * for a system status and for clues to the problem.  
Call the installer.  
Q.I cannot bypass a sensor: my alphanumeric touchpad displays “INVALID” and my fixed dis-  
play touchpad sounds a single, long beep.  
A.Possible explanations include:  
The sensor you’re trying to bypass may not be active in the current arming level. For exam-  
ple, an interior motion detector will not be active in Level 2—STAY.  
You may be trying to bypass a 24-hour sensor that cannot be bypassed, such as a smoke  
detector.  
38  
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Your access code has not been assigned the direct bypassing attribute. See “Assigning the  
Direct Bypassing Attribute”.  
Q.I cant arm my system to Level 3—AWAY.  
A.If a delay door is open while you’re trying to arm the system to Level 3, the system will arm to  
Level 2 instead. Close the delay door, arm the system to Level 3, then exit through a delay door.  
Phone Issues  
Q.How do I disable my system long enough to retrieve messages from work or to do banking over  
the phone?  
A.Solutions include:  
Disengage the security system from local phone control by entering # + 7 + 3. The system  
responds by returning a dial tone.  
Pick up the phone receiver and wait 5 seconds before dialing any numbers. After the 5 second  
period, the system disables local phone control and ignores phone commands.  
Siren Issues  
Q.When testing my wireless siren, unplugging it does not cause any test results.  
A.The test procedure described in “Testing the System” applies only if the siren is supervised. If  
the system does not acknowledge the sensor test with two beeps, or the alphanumeric touchpad  
does not display “SENSOR nn OK,” your wireless siren may be unsupervised. Check the User  
Sheets in Appendix A or ask your installer.  
Lighting Issues  
Q.My lights dont come on automatically as they’ve been programmed to do.  
A.Try the following:  
Does the lamp have a working bulb?  
Is the lamp plugged in at a working outlet that is not controlled by a light switch?  
Is the lamp plugged in to a lamp module?  
Make sure that you’ve attached the correct time schedule as described in “Advanced Light  
Control”.  
Check to see that you’ve set up the time schedule correctly as described in “Creating Time  
Schedules”.  
Check the User Sheets in Appendix A to see in which partition the light is set up to be active.  
Touchpad/Voice Feedback  
Trouble Condition  
After Pressing * Key  
AC POWER FAILURE  
The panel power transformer may be unplugged or there may be an AC power outage. If  
the transformer is plugged in, check the circuit breaker or fuse that controls that outlet.  
The backup battery will take over, but if AC power is not restored within 15 minutes, the  
system will alert you and the central monitoring station (if your system is monitored). It  
reports again when power is restored.  
LOW BATT  
The power in the emergency backup battery is low and must be recharged or replaced. If  
AC power is out, the security system may shut down once the battery is below the operat-  
ing level. When AC power is restored, the panel will recharge the battery. If the trouble  
condition exists more than 24 hours after AC power is restored, call your security dealer for  
service.  
SENSOR SUPERVISORY  
SENSOR TROUBLE  
There is a problem with how the sensor is communicating with the panel.  
1. Test the sensor in Test Mode.  
2. If testing the sensor does not clear the trouble condition, call your security dealer for  
service.  
A sensor may have an internal problem or a fire/smoke sensor may not have properly reset  
after activation, or the sensing chamber may be dirty or partially obstructed.  
1. Test the sensor in Test Mode.  
2. If testing the sensor does not clear the trouble condition, call your security dealer for  
service.  
Concord  
39  
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Touchpad/Voice Feedback  
Trouble Condition  
After Pressing * Key  
SENSOR XX LOW BATTERY A sensor has a low battery.  
1. Disarm the system.  
2. Remove the sensor cover. If the battery is an Alkaline AA or AAA, change the battery.  
If the battery is any other type, call your security dealer for service.  
SENSOR XX TAMPER  
A sensor cover is off or open. Secure the cover and trip the sensor to clear the tamper  
condition.  
PHONE FAILURE TROUBLE The system can’t communicate with the central monitoring station. The system tries to  
report to the central station three times before indicating Phone Failure Trouble, then  
makes five more reporting attempts.  
1. Make sure the panel is connected to the special phone jack installed by your security  
dealer.  
2. Disconnect the panel from the special phone jack and check phones for dial tone. If  
you hear a dial tone, call your security dealer for service. If you don’t hear a dial tone  
from any phones, telephone service in your area may be out.  
Phone Failure Trouble takes precedence over other system problems, so you must clear  
the Phone Failure message (by disarming the panel) before you’re able to see other sys-  
tem messages.  
RECEIVER INTERFERENCE There is a receiver failure or receiver interference problem. Call your security dealer for  
or RECEIVER FAILURE  
service.  
MEMORY FAILURE or all text is There is a system memory failure. Call your security dealer for service.  
lit on a fixed display touchpad  
AUXILIARY PHONE TROU- There is a problem with the cellular backup reporting portion of your system. Call your  
BLE X  
security dealer for service.  
40  
Concord  
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Appendix A:  
User Sheets  
Appendix A contains specific information about the setup of your system. The User Sheets  
should be completed by the installer and the user.  
System Sensors  
Record the sensor number and name in the table below. Indicate the partition, whether it is a  
hardwired (HW) or wireless sensor (WL), or a touchpad (TP).  
Note  
If you have more System  
Sensors than will fit on this  
sheet, make copies of this  
sheet and keep all the infor-  
mation together.  
No.  
Sensor Name  
Ptn. HW / WL / TP  
(circle one)  
1 / 2 HW / WL / TP  
1 / 2 HW / WL / TP  
1 / 2 HW / WL / TP  
1 / 2 HW / WL / TP  
1 / 2 HW / WL / TP  
1 / 2 HW / WL / TP  
1 / 2 HW / WL / TP  
1 / 2 HW / WL / TP  
1 / 2 HW / WL / TP  
1 / 2 HW / WL / TP  
1 / 2 HW / WL / TP  
1 / 2 HW / WL / TP  
1 / 2 HW / WL / TP  
1 / 2 HW / WL / TP  
1 / 2 HW / WL / TP  
1 / 2 HW / WL / TP  
1 / 2 HW / WL / TP  
1 / 2 HW / WL / TP  
1 / 2 HW / WL / TP  
1 / 2 HW / WL / TP  
1 / 2 HW / WL / TP  
1 / 2 HW / WL / TP  
1 / 2 HW / WL / TP  
1 / 2 HW / WL / TP  
1 / 2 HW / WL / TP  
1 / 2 HW / WL / TP  
1 / 2 HW / WL / TP  
1 / 2 HW / WL / TP  
1 / 2 HW / WL / TP  
1 / 2 HW / WL / TP  
1 / 2 HW / WL / TP  
1 / 2 HW / WL / TP  
1 / 2 HW / WL / TP  
1 / 2 HW / WL / TP  
1 / 2 HW / WL / TP  
1 / 2 HW / WL / TP  
Concord  
41  
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User Codes  
The table below provides a space for you to record user code information.  
Note  
B = User can bypass sensors.  
If you have more User  
Codes than will fit on this  
sheet, make copies of this  
sheet and keep all the infor-  
mation together.  
RA = User can access the system from a phone.  
PJ = User can access both partitions.  
S = User can perform system tests.  
L = Latchkey user.  
Defaults are indicated by ꢂ  
User Code #  
B
RA PJ  
S
L
Code  
Ptn.  
System Master  
NA (Default: 1234)  
NA (Default: none)  
NA (Default: none)  
NA  
ꢂ ꢂ ꢂ ꢂ  
ꢂ ꢂ ꢂ  
ꢂ ꢂ ꢂ  
Partition 1 Master  
Partition 2 Master  
1
2
¸
¸
¸
¸
¸
¸
1 / 2  
1 / 2  
1 / 2  
1 / 2  
1 / 2  
1 / 2  
1 / 2  
1 / 2  
1 / 2  
1 / 2  
1 / 2  
1 / 2  
1 / 2  
1 / 2  
1 / 2  
1 / 2  
1 / 2  
1 / 2  
1 / 2  
1 / 2  
1 / 2  
1 / 2  
1 / 2  
1 / 2  
1 / 2  
1 / 2  
1 / 2  
1 / 2  
1 / 2  
1 / 2  
1 / 2  
1 / 2  
42  
Concord  
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Touchpad Information  
Alphanumeric and Fixed Display Touchpads  
Status beeps and Key beeps are programmable by the installer. The Silent Arming feature is  
user–programmable.  
Note  
Protest beeps will always  
sound when bypassing.  
Location of TP  
Ptn.  
Status  
Beeps  
Key  
Beeps  
1 / 2  
1 / 2  
1 / 2  
1 / 2  
1 / 2  
1 / 2  
1 / 2  
1 / 2  
1 / 2  
1 / 2  
On/Off  
On/Off  
On/Off  
On/Off  
On/Off  
On/Off  
On/Off  
On/Off  
On/Off  
On/Off  
On/Off  
On/Off  
On/Off  
On/Off  
On/Off  
On/Off  
On/Off  
On/Off  
On/Off  
On/Off  
Is Touchpad Tamper feature on?  
Yes. If, when the system asks for a code, more than 40 touchpad keys are pressed in rapid  
succession and those keystrokes are not part of a valid access code, a siren will sound.  
No. Multiple keypresses that are not part of a valid access code will not send an alarm.  
Keychain Touchpads  
There are _____ keychain touchpads in use in the system.  
Keychain Touchpad 1  
Active for Partition: 1 2  
Latchkey User: Y N  
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Figure 11. Keychain Touchpad 1  
Keychain Touchpad 2  
Active for Partition: 1 2  
Latchkey User: Y N  
Concord  
43  
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Figure 12. Keychain Touchpad 2  
Keychain Touchpad 3  
Active for Partition: 1 2  
Latchkey User: Y N  
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Figure 13. Keychain Touchpad 3  
Keychain Touchpad 4  
Active for Partition: 1 2  
Latchkey User: Y N  
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Figure 14. Keychain Touchpad 4  
44  
Concord  
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Accidental Smoke and Fire Alarms  
To silence the alarms and reset the sensor:  
1. Press 1 + CODE, once to silence the alarm.  
2. Press 1 + CODE, again to reset the smoke alarm.  
Smoke and fire panic alarms cannot be cancelled and are always reported to the central station.  
If, after disarming the system once, the system still thinks a sensor is open, disarm the system  
again.  
In the event of an accidental smoke or fire alarm, follow these dealer instructions:  
_________________________________________________________________________  
_________________________________________________________________________  
_________________________________________________________________________  
_________________________________________________________________________  
Dialer Abort  
Is the Dialer Abort feature enabled?  
Yes. I have ____ seconds to cancel an accidental intrusion or auxiliary alarm before it is  
reported to the central station.  
No. All alarms are reported to the central station immediately.  
Doors and Delay Time Settings  
When the system is armed, enter and exit the premises only through designated delay doors.  
Entry Delay Time: The time allowed to enter the premises and disarm the system.  
Exit Delay Time: The time allowed to leave the premises after arming the system.  
Door  
Door Location  
Ptn. Entry Delay  
Exit Delay  
1
1 / 2  
1 / 2  
1 / 2  
1 / 2  
1 / 2  
:
:
:
:
:
:
:
:
:
:
2
3
4
5
Concord  
45  
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System Features  
Feature  
My system features include:  
Yes. Press the arming level desired.  
Quick Arm  
Quick Exit  
No. Enter arming level, then access code.  
Yes. Press D and exit your armed premises through a delay door within 2  
minutes.  
No. I need to disarm my system in order to exit the premises.  
Exit  
Extension  
Yes. If I re-enter the armed premises during the Exit Delay time, the panel  
will restart the Exit Delay time.  
No. If I re-enter the armed premises during the Exit Delay time, it will con-  
tinue to count down and I must disarm the system.  
Keyswitch  
Arming  
Yes. I can use a key to arm the system. The switch is located:  
______________________________________________________________  
No.  
Auto STAY  
Arming  
Yes. If, after arming to Level 3—AWAY, I don’t exit through a designated  
delay door, the system will arm to Level 2—STAY.  
No. If, after arming to Level 3—AWAY, I don’t exit through a designated  
delay door, the system will continue to arm to Level 3—AWAY. And, if my  
system contains motion detectors, movement may cause an alarm.  
Feature  
My system features include:  
Yes / No  
Quick Arm  
Quick Exit  
Yes / No  
Exit Extension Yes / No  
Keyswitch Arming Yes / No  
Switch Location  
________________________________  
________________________________  
________________________________  
Auto STAY Arming Yes / No  
If the Power Goes Out  
Your system has a backup battery that keeps your system operational during a power failure. An  
optional feature allows your system to alert the central monitoring station if the power is off for  
more than 15 minutes. It reports again when power has been restored.  
No Activity Time  
My system uses the No Activity feature.  
Partition 1  
Yes. If there is no activity in my system for ____ hours (12-99, default 24), the system will  
send a No Activity report to the central station.  
No. My system setup does not include this feature.  
Partition 2  
Yes. If there is no activity in my system for ____ hours (12-99, default 24), the system will  
send a No Activity report to the central station.  
No. My system setup does not include this feature.  
46  
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Resetting the Smoke Detector  
To reset smoke detectors:  
They are reset automatically.  
Press the reset switch.  
Press Disarm twice.  
System Information  
System Information  
Code  
Factory code  
System number  
System level  
Paging  
For what events will the central station or pagers be notified?  
Pagers  
CS  
1
CS  
2
CS  
3
Reporting Features  
1
2
3
4
5
High Level Reports  
Low Level Reports  
Opening/Closing Reports  
Latchkey Reports  
Exception Reports  
Stream-lining  
N/A N/A N/A  
N/A N/A N/A  
N/A N/A N/A  
Partition  
According to my pager provider, the central station account number will appear as:  
____________________________________________________________________________  
Lights  
The house code for the X10 modules is:  
Partition 1: __________  
Partition 2: __________  
Record the location of each light.  
Concord  
47  
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Partition 1  
Light  
Location of Light  
1
2
3
4
5
6
7
8
9
Partition 2  
Light  
Location of Light  
1
2
3
4
5
6
7
8
9
Outputs  
Output Ptn.  
Location  
Name  
1
2
3
4
5
6
1 / 2  
1 / 2  
1 / 2  
1 / 2  
1 / 2  
1 / 2  
Energy Saver  
Partition 1  
The low setpoint is currently set for _____ degrees.  
The high setpoint is currently set for _____ degrees.  
Partition 2  
The low setpoint is currently set for _____ degrees.  
The high setpoint is currently set for _____ degrees.  
48  
Concord  
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Alarm Sounds and Status Beeps  
Alarm Type  
Alarm Sound  
Repeating series of three beeps.  
Fire  
Police  
Auxiliary  
Continuous tone.  
Rapid Beeps.  
Beep Type  
Beep Sound  
Exit Delay  
2 or 3 beeps (indicating arming level), followed by 1 beep every 4 seconds,  
followed by 10 seconds of quick beeps (indicating end of exit delay), followed by  
2 or 3 beeps (indicating set arming level).  
Entry Delay  
Chime  
2 beeps every 2 seconds, followed by 2 beeps every second for the last 10 seconds.  
2 beeps whenever a protected door or window is opened.  
Chime on Close 1 long beep when a protected door or window is closed.  
Protest  
Repeating pattern of 1 long beep, followed by 1 short beep, followed by 1 long  
beep.  
Trouble  
5 short beeps once every minute.  
Sensor Test  
1 short, high-pitched beep when a sensor/touchpad tests OK.  
1 short, low-pitched beep when a sensor/touchpad fails a test. Contact your dealer  
for information or service.  
1 short beep every minute during the last 5 minutes of sensor test.  
Appendix B:  
Planning for  
Emergencies  
Develop plans for a variety of emergency situations. Periodically discuss and rehearse emer-  
gency plans that include the following:  
Understand how to use your security system.  
Know the normal state of doors and windows; open, closed, or locked.  
Use a different escape route if closed doors feel hot to the touch.  
Emphasize that everyone should escape as quickly as possible. Do not stop to gather any  
belongings.  
Crawl and hold your breath as much as possible to help reduce smoke inhalation during your  
escape.  
Meet at a designated outdoor location.  
Emphasize that no one should return to the premises if there is a fire.  
Notify fire department from a neighbor’s phone.  
If you arrive at the premises and hear sirens, do not attempt to enter the building. Call for  
emergency assistance from a neighbor’s phone  
!
Warning  
!
Floor Plan Example  
Figure 15 is an example of a multilevel floor plan. Use this example as a guide to draw your own  
floor plan.  
Concord  
49  
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Figure 15. Floor Plan Example  
Your Floor Plan  
Use the following guidelines when drawing your floor plan on the next page:  
Show all building levels.  
Show exits from each room (two exits per room are recommended).  
Show the location of all security system components.  
Show the locations of any fire extinguishers.  
50  
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Floor Plan  
Concord  
51  
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Alarm System Limitations  
Not even the most advanced alarm system can guarantee protection against burglary, fire, or  
environmental emergencies. All alarm systems are subject to possible compromise or failure-to-  
warn, for a variety of reasons including:  
If sirens are not placed within range of persons sleeping, in remote areas of the premises, or if  
they are placed behind doors or other obstacles.  
If intruders gain access through unprotected entry points or areas where sensors are bypassed.  
If intruders have the technical means of bypassing, jamming, or disconnecting any or all parts  
of the system.  
If power to sensors is disconnected or inadequate.  
If freeze, flood, or any environmental sensors are not located in areas where the specific con-  
dition can be detected.  
If smoke does not reach a smoke sensor. For example, smoke sensors cannot detect smoke in  
chimneys, walls, roofs, or smoke blocked by a closed door. Sensors may not detect smoke on  
building levels different from their installed location. Sensors may not warn in time when  
fires are caused by smoking in bed, explosions, improper storage of flammables, overloaded  
electrical circuits, or other hazardous conditions.  
If telephone lines are out of service. Telephone lines are also vulnerable to compromise by  
any of several means.  
Note  
Inadequate maintenance is the most common cause of alarm failure. Therefore, test your system  
once each week to verify sensors, sirens, and phone communications are all working correctly.  
Although having an alarm  
system can make you eligi-  
ble for reduced insurance  
premiums, the system is no  
substitute for insurance.  
Security systems and devices cannot compensate you for life or property losses.  
!
Warning  
!
If Your System Needs Service  
If you have any questions about your security system or if it ever needs servicing, please contact  
your security dealer.  
Company Name _____________________________  
Address ____________________________________  
City _______________ State _____ Zip __________  
Phone Number (_____) _______________________  
Contact Name _______________________________  
52  
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Appendix C:  
Programming  
Your System  
You can program the following items on your system:  
System time and date  
User codes  
Schedules  
Schedule events  
Downloading feature  
Silent Arming feature  
Brightness of touchpads  
Volume of speakers  
Chime features  
Energy saver options  
Attach lights to sensors  
Two Methods to Program Your System  
There are 2 methods for programming your system:  
Programming menus—Offer visual text cues from your touchpad.  
Programming shortcuts—Allow you to type in a sequence of numbers for a specific program-  
ming task.  
Either method requires a valid System or Partition Master code. You cannot program the system  
using a regular user code.  
Using Programming Menus  
The programming menus are arranged much like a computer software program. Each menu con-  
taining multiple options.  
To navigate through the menus, see Figure 16.  
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Figure 16. Navigating Menus on Your Touchpad  
Examples of Programming Using Menus  
Here are two examples of programming using system menus. The examples describe each step  
involved in programming a user code and in erasing a user code from an alphanumeric and fixed  
display touchpad.  
To change or assign a user access code:  
1. Enter the programming menus by pressing 9 + System or Partition Master CODE.  
2. Press B until the touchpad displays “USER CODES,” then press #.  
Concord  
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3. Press B until the touchpad displays the type of code you wish to change (Regular User codes,  
Partition Master Codes, or System Master code), then press #. For example, if you want to  
change a Regular User code, press # when the touchpad displays “REGULAR USER  
CODES” or “REG CODES.”  
4. Press B until the touchpad displays the user code you wish to change, then press #. For exam-  
ple, if you want to change Regular User code 2, press # when the touchpad displays “USER  
02” or “REG CODE 02.”  
5. Enter the new code and press #.  
6. Press B. “DIRECT BYPASSING” or “BYPASS” appears:  
Press 1 + # to turn the option off for this user code.  
Press 2 + # to turn the option on for this user code.  
7. Press B. “REMOTE ACCESS” or REMOTE” appears:  
Press 1 + # to turn the option off for this user code.  
Press 2 + # to turn the option on for this user code.  
8. Press B. “PARTITION JUMP” or PTN JP” appears:  
Press 1 + # to turn the option off for this user code.  
Press 2 + # to turn the option on for this user code.  
9. Press B. SYSTEM TESTS” or TESTS” appears:  
Press 1 + # to turn the option off for this user code.  
Press 2 + # to turn the option on for this user code.  
10. Press B. “LATCHKEY REPORT” or LATCH” appears:  
Press 1 + # to turn the option off for this user code.  
Press 2 + # to turn the option on for this user code.  
11. Press * + B to move to the next user code, or * + 00 + # to exit the programming menus.  
Note  
To erase a user code:  
The system will not accept  
the same code for two differ-  
ent users.  
1. Enter the programming menus by pressing 9 + System or Partition Master CODE.  
2. Press B until the touchpad displays “USER CODES,” then press #.  
3. The touchpad displays “REGULAR USER CODES” or “REG CODES.” Press #. (You can-  
not delete the System Master code.)  
4. Press B until the touchpad displays the user code you wish to erase, then press #. For exam-  
ple, if you want to change User code 4, press # when the touchpad displays “USER 04” or  
“REG CODE 04.”  
5. Enter the System or Partition Master code you used in Step 1 and press #. The deleted code  
appears as “USER 04 ****” or “RG 01 ––––,” for example.  
6. Press * + B to move to the next user code, or * + 00 + # to exit the programming menus.  
To change or delete the Partition Master Code:  
1. Enter the programming menus by pressing 9 + System or Partition Master CODE.  
2. Press B until the touchpad displays “USER CODES,” then press #.  
3. The touchpad displays “REGULAR USER CODES” or “REG CODES.” Press B until the  
display reads “PARTITION MASTER CODE” or “PTN MASTER,” then press #.  
4. Enter the System Master Code to delete the existing Partition Master Code  
OR enter a new 4 digit Partition Master Code to replace the existing code, then press #.  
5. Press * + 00 + # to exit the programming menus.  
To change the Master Code:  
1. Enter the programming menus by pressing 9 + System Master CODE.  
54  
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2. Press B until the touchpad displays “USER CODES,” then press #.  
3. The touchpad displays “REGULAR USER CODES” or “REG CODES.” Press B until the  
display reads “SYSTEM MASTER CODE” or “SYS MASTER,” then press #.  
4. Replace the existing code with the new 4 digit System Master Code then press #.  
5. Press * + 00 + # to exit the programming menus.  
Using Programming Shortcuts  
A programming shortcut is a number that “jumps” you to a particular spot in the programming  
menus.  
A series of shortcut numbers takes you directly to the feature or code you want to change.  
1. Enter User Programming.  
Local Phone  
# + 9 + CODE  
Remote Phone Access  
Touchpad  
Dial the phone number + # + CODE + # + 9 + CODE  
9 + CODE  
2. Enter a programming command sequence.  
Time  
* + 020 + TTTT + #  
Date  
* + 021 + DDMMYY + #  
Regular User Codes  
User 00: * + 0300000 + NNNN + #  
User 01: * + 0300010 + NNNN + #  
User 02: * + 0300020 + NNNN + #  
(Continues through User 229)  
User 229: * + 0302290 + NNNN + #  
If using alphanumeric or fixed display touchpads, use A and B to scroll  
through the code attributes and change them as required.  
Partition Master Codes  
Partition 1:* + 0310 + NNNN + #  
Partition 2:* + 0311 + NNNN + #  
* + 0320 + NNNN + #  
System Master Code  
Direct Bypassing Attribute  
Remote Access Attribute  
Partition Jump Attribute  
System Test Attribute  
Latchkey Report Attribute  
Downloading  
* + 030NNN1 + 1(off) or 2(on) + # (nnn = user no.)  
* + 030NNN2 + 1(off) or 2(on) + # (nnn = user no.)  
* + 030NNN3 + 1(off) or 2(on) + # (nnn = user no.)  
* + 030NNN4 + 1(off) or 2(on) + # (nnn = user no.)  
* + 030NNN5 + 1(off) or 2(on) + # (nnn = user no.)  
* + 040 + 1(off) or 2(on) + #  
Silent Arming  
* + 041+ 1(off) or 2(on) + #  
Touchpad Brightness  
Volume  
* + 042 + 0 through 3 + #  
* + 043 + 0 through 7 + #  
Voice Chime  
* + 044 + 1(off) or 2(on) + #  
Chime on Close  
* + 045 + 1(off) or 2(on) + #  
Concord  
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2. Enter a programming command sequence. (Continued)  
Time Schedule xx (00-15) Start Time: * + 05XX0 + TTTT + #  
Stop Time: * + 05XX1 + TTTT + #  
Mon:  
Tues:  
Wed:  
Thurs:  
Fri:  
* + 05XX2 + 1(off) or 2(on) + #  
* + 05XX3 + 1(off) or 2(on) + #  
* + 05XX4 + 1(off) or 2(on) + #  
* + 05XX5 + 1(off) or 2(on) + #  
* + 05XX6 + 1(off) or 2(on) + #  
* + 05XX7 + 1(off) or 2(on) + #  
* + 05XX8 + 1(off) or 2(on) + #  
Sat:  
Sun:  
Latchkey Opening  
Latchkey Closing  
Exception Opening  
Exception Closing  
Light 1  
Attaching schedules for Latchkey Opening operation:  
Sched 0: * + 06000 + 1(off) or 2(on) + #  
Sched 1: * + 06001 + 1(off) or 2(on) + #  
(Continues through Schedule 15)  
Sched 15: * + 06015 + 1(off) or 2(on) + #  
Attaching schedules for Latchkey Closing operation:  
Sched 0: * + 06100 + 1(off) or 2(on) + #  
Sched 1: * + 06101 + 1(off) or 2(on) + #  
(Continues through Schedule 15)  
Sched 15: * + 06115 + 1(off) or 2(on) + #  
Attaching schedules for Exception Opening operation:  
Sched 0: * + 06200 + 1(off) or 2(on) + #  
Sched 1: * + 06201 + 1(off) or 2(on) + #  
(Continues through Schedule 15)  
Sched 15: * + 06215 + 1(off) or 2(on) + #  
Attaching schedules for Exception Closing operation:  
Sched 0: * + 06300 + 1(off) or 2(on) + #  
Sched 1: * + 06301 + 1(off) or 2(on) + #  
(Continues through Schedule 15)  
Sched 15: * + 06315 + 1(off) or 2(on) + #  
Attaching schedules for Light 1 operation:  
Sched 0: * + 064000 + 1(off) or 2(on) + #  
Sched 1: * + 064001 + 1(off) or 2(on) + #  
(Continues through Schedule 15)  
Sched 15: * + 064015 + 1(off) or 2(on) + #  
Attaching schedules for Light 2 operation:  
Sched 0: * + 064100 + 1(off) or 2(on) + #  
Sched 1: * + 064101 + 1(off) or 2(on) + #  
(Continues through Schedule 15)  
Light 2  
Sched 15: * + 064115 + 1(off) or 2(on) + #  
Attaching schedules for Light 3 operation:  
Sched 0: * + 064200 + 1(off) or 2(on) + #  
Sched 1: * + 064201 + 1(off) or 2(on) + #  
(Continues through Schedule 15)  
Light 3  
Sched 15: * + 064215 + 1(off) or 2(on) + #  
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2. Enter a programming command sequence. (Continued)  
Light 4  
Light 5  
Light 6  
Light 7  
Light 8  
Light 9  
Output 1  
Output 2  
Attaching schedules for Light 4 operation:  
Sched 0: * + 064300 + 1(off) or 2(on) + #  
Sched 1: * + 064301 + 1(off) or 2(on) + #  
(Continues through Schedule 15)  
Sched 15: * + 064315 + 1(off) or 2(on) + #  
Attaching schedules for Light 5 operation:  
Sched 0: * + 064400 + 1(off) or 2(on) + #  
Sched 1: * + 064401 + 1(off) or 2(on) + #  
(Continues through Schedule 15)  
Sched 15: * + 064415 + 1(off) or 2(on) + #  
Attaching schedules for Light 6 operation:  
Sched 0: * + 064500 + 1(off) or 2(on) + #  
Sched 1: * + 064501 + 1(off) or 2(on) + #  
(Continues through Schedule 15)  
Sched 15: * + 064515 + 1(off) or 2(on) + #  
Attaching schedules for Light 7 operation:  
Sched 0: * + 064600 + 1(off) or 2(on) + #  
Sched 1: * + 064601 + 1(off) or 2(on) + #  
(Continues through Schedule 15)  
Sched 15: * + 064615 + 1(off) or 2(on) + #  
Attaching schedules for Light 8 operation:  
Sched 0: * + 064700 + 1(off) or 2(on) + #  
Sched 1: * + 064701 + 1(off) or 2(on) + #  
(Continues through Schedule 15)  
Sched 15: * + 064715 + 1(off) or 2(on) + #  
Attaching schedules for Light 9 operation:  
Sched 0: * + 064800 + 1(off) or 2(on) + #  
Sched 1: * + 064801 + 1(off) or 2(on) + #  
(Continues through Schedule 15)  
Sched 15: * + 064815 + 1(off) or 2(on) + #  
Attaching schedules for Output 1 operation:  
Sched 0: * + 065000 + 1(off) or 2(on) + #  
Sched 1: * + 065001 + 1(off) or 2(on) + #  
(Continues through Schedule 15)  
Sched 15: * + 065015 + 1(off) or 2(on) + #  
Attaching schedules for Output 2 operation:  
Sched 0: * + 065100 + 1(off) or 2(on) + #  
Sched 1: * + 065101 + 1(off) or 2(on) + #  
(Continues through Schedule 15)  
Sched 15: * + 065115 + 1(off) or 2(on) + #  
Concord  
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2. Enter a programming command sequence. (Continued)  
Output 3  
Attaching schedules for Output 3 operation:  
Sched 0: * + 065200 + 1(off) or 2(on) + #  
Sched 1: * + 065201 + 1(off) or 2(on) + #  
(Continues through Schedule 15)  
Sched 15: * + 065215 + 1(off) or 2(on) + #  
Attaching schedules for Output 4 operation:  
Sched 0: * + 065300 + 1(off) or 2(on) + #  
Sched 1: * + 065301 + 1(off) or 2(on) + #  
(Continues through Schedule 15)  
Output 4  
Sched 15: * + 065315 + 1(off) or 2(on) + #  
Attaching schedules for Output 5 operation:  
Sched 0: * + 065400 + 1(off) or 2(on) + #  
Sched 1: * + 065401 + 1(off) or 2(on) + #  
(Continues through Schedule 15)  
Output 5  
Sched 15: * + 065415 + 1(off) or 2(on) + #  
Attaching schedules for Output 6 operation:  
Sched 0: * + 065500 + 1(off) or 2(on) + #  
Sched 1: * + 065501 + 1(off) or 2(on) + #  
(Continues through Schedule 15)  
Output 6  
Sched 15: * + 065515 + 1(off) or 2(on) + #  
Attaching schedules for Arming to AWAY operation:  
Sched 0: * + 066000 + 1(off) or 2(on) + #  
Sched 1: * + 066001 + 1(off) or 2(on) + #  
(Continues through Schedule 15)  
Arm to AWAY  
Energy Saver  
Sched 15: * + 066015 + 1(off) or 2(on) + #  
Setpoints  
Low:  
* + 070 + NN + #  
High:  
* + 071 + NN + É  
(enter temperature value in Fahrenheit)  
Factory Code  
* + 010  
* + 011  
* + 012  
System Number  
System Level  
Attach Lights to Sensors  
Attaching schedules for Arming to AWAY operation:  
Light 1: * + 080 + NN + # (nn = sensor no. to be attached)  
Light 2: * + 081 + NN + # (nn = sensor no. to be attached)  
(Continues through Light 9)  
Light 9: * + 088 + NN + # (nn = sensor no. to be attached)  
* + 00 + #  
Exit  
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Concord  
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60  
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