FAST ETHERLINKâ
PARALLEL TASKINGâ
EISA 10/100BASE-T
NETWORK ADAPTER
USER GUIDE
®
A member of the 3Com Fast EtherLink family
of adapters
Part No. 09-0654-001
Published October 1995
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LIFETIME WARRANTY
®
3Com’s EtherLinkâ, TokenLinkâ III 16/4, Fast EtherLink,
FDDILinkä, and 3Com Impactä ISDN ISA adapters
have a Lifetime Warranty.
To ensure the very best 3Com service and support, take
the time to complete the product registration card.
Any defective 3Com adapter will be repaired or
replaced, at 3Com’s option, for as long as the adapter
resides in its original IBMâ Personal Computer,
Personal System/2â, or compatible computer (driver
software is covered by the standard 90-day limited
software warranty).
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Customers in the countries shown below should send the completed
registration card to the appropriate address. Customers in other non-U.S.
locations should send the registration card to the U.S. address on the front
of the card.
■
Asia
■
■
■
■
Italy, Greece, Spain, Portugal, Malta
3Com Asia Ltd., Marketing Department
Room 2506-07, 25/F., Citibank Tower
Citibank Plaza, Central
3Com Mediterraneo Srl,
Marketing Department
Via Michelangelo Buonarroti, 1
20093 Cologno Monzese MI
Italy
Hong Kong
■
Australia, New Zealand
Japan
3Com Australia, Marketing Department
99 Walker Street
Level 7
North Sydney
New South Wales 2060
Australia
3Com Japan, Marketing Department
Shinjuku Sumitomo Building 23F
2-6-1 Nishi Shinjuku, Shinjuku-ku
Tokyo 163-02
Japan
■
Belgium, Netherlands, Luxembourg
Sweden, Finland, Norway, Denmark
3Com Benelux B.V., Marketing Department
Nevelgaarde 8-9
3436 ZZ
Nieuwegein
Netherlands
3Com Nordic, Marketing Department
Torshamsgatan 39
Box 1110
164 22 KISTA
Sweden
■
France, Israel
United Kingdom, Eire
3Com France, Marketing Department
Immeuble McKinley
BP 965
3Com UK Ltd., Marketing Department
Pacific House
Third Avenue
1, Avenue de l’Atlantique
91976 Les Ulis Courtaboeuf Cedex
France
Globe Park Marlow-on-Thames
Buckinghamshire, SL7 1YL
England
■
Germany, Austria, Switzerland
3Com GmbH, Marketing Department
Gustav-Heinemann-Ring 123
D-81739 Muenchen
Munich
West Germany
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CONTENTS
ABOUT THIS GUIDE
Introduction
How to Use This Guide
Conventions
1
2
1 INTRODUCTION
Adapter Features 1-1
2 INSTALLING THE HARDWARE
Installing the Boot PROM 2-2
Connecting to the Network 2-5
Auto Select Media Type 2-7
EtherDisk Diskette 3-2
Configuring the Adapter 3-2
Using a NOS Other Than Windows 95 3-2
Using Windows 95 3-3
Software Option Settings 3-4
Media Type 3-5
Network Driver Optimization 3-5
Full Duplex 3-5
Changing the Settings 3-6
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4 LOADING NETWORK DRIVERS
Locating the Network Drivers 4-2
Accessing DOS 4-2
Loading NetWare ODI Drivers 4-3
One EISA Adapter in a Client 4-3
AutoLink Requirements 4-4
AutoLink Installation 4-4
Multiple EISA Adapters in a Client 4-7
Finding the Adapter’s Slot Number 4-9
One EISA Adapter in a Server 4-10
NetWare Driver Installation 4-10
Multiple EISA Adapters in a Server 4-11
Finding the Adapter’s Port Address for Multiple
Adapters 4-12
NetWare Driver Installation 4-13
Loading Non-NetWare Drivers 4-14
NDIS Drivers 4-15
Additional Drivers 4-16
Transcend PC Link SmartAgent Driver Agents 4-16
Desktop Management Interface 4-16
DIAGNOSTIC TESTS
Diagnostic Tests Overview 5-2
Before Running the Tests 5-2
Types of Tests 5-3
Starting the Diagnostic Program 5-3
Command Line Access 5-4
Running the Group 1 Tests 5-4
Running the Group 3 Test 5-5
Setting Up an Echo Server 5-6
Starting the Group 3 Test 5-7
Getting Help If a Test Fails 5-8
Changing the Test Setup 5-9
Miscellaneous Checks 5-10
LEDs 5-11
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A SPECIFICATIONS
Adapter Card Specifications A-1
RJ-45 Connector Pin Assignments A-2
Cabling Requirements A-2
B TECHNICAL SUPPORT
On-line Technical Services B-1
3Com Bulletin Board Service B-1
Access by Modem B-1
World Wide Web Site B-2
ThreeComForum on CompuServe B-2
Support from Your Network Supplier B-3
Returning Products for Repair B-4
GLOSSARY
INDEX
LIMITED WARRANTY
FCC CLASS B CERTIFICATION STATEMENT
CISPR B COMPLIANCE
CE NOTICE
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FIGURES
1-1 Procedure Overview 1-2
2-1 Hardware Installation Overview 2-1
2-2 Computer with PCI and EISA Slots 2-3
2-3 Connecting Twisted-Pair Cable 2-5
3-1 Adapter Configuration Overview 3-1
3-2 Auto Installation Screen 3-7
3-3 Main Menu 3-7
3-4 Multiple Adapter Option Configuration 3-9
3-5 Changing Adapter Options 3-9
4-1 Overview of Loading Network Drivers 4-1
4-2 Auto Installation Information Screen 4-6
4-3 Main Menu 4-6
5-1 Troubleshooting Overview 5-1
5-2 Fast EtherLink Adapter Backplate 5-11
A-1 RJ-45 Connector Pin Assignments A-2
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ABOUT THIS GUIDE
Introduction
This guide describes how to install and configure the
3Comâ Fast EtherLinkâ Parallel Taskingâ EISA 10/100BASE-T
adapter. This adapter is referred to in this guide as the Fast
EtherLink EISA adapter. Also included in the guide is
information about troubleshooting and using the diagnostic
tests if an adapter malfunction occurs.
How to Use This Guide
The following table shows where to find specific information
in this guide.
If you are looking for:
Turn to:
Instructions for installing the adapter
Procedures for connecting the adapter to the network
Chapter 2
Chapter 2
Chapter 3
Instructions for configuring the adapter with the EISA
configuration utility
Procedures for changing default configuration settings after Chapter 3
initial configuration
Instructions for loading network drivers
Chapter 4
Chapter 5
Appendix A
Details on troubleshooting and the diagnostic tests
Information about technical specifications, connector pin
assignments, and cabling requirements
3Com technical support information
Appendix B
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2
ABOUT THIS GUIDE
Conventions
The following tables list text and icon conventions that are
used throughout this guide:
Table 1 Text Conventions
Convention
Description
Text represented as
This typeface is used to represent displays that appear
screen display on your terminal screen, for example:
NetLogin:
Text represented as
commands
This typeface is used to represent commands that you
enter, for example:
print autolink.log
Keys
When specific keys are referred to in the text, they are called out
by their labels, such as “the Return key” or “the Escape key,” or
they may be shown as [Return] or [Esc].
If two or more keys are to be pressed simultaneously, the keys
are linked with a plus sign (+), for example:
Press [Ctrl]+[Alt]+[Del].
Table 2 Notice Icons
Icon
Type
Description
Information Note
Information notes call attention to important features
or instructions.
Caution
Cautions alert you to personal safety risk, system
damage, or loss of data.
Warning
Warnings alert you to the risk of severe personal injury.
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INTRODUCTION
1
The 3Comâ Fast EtherLinkâ Parallel Taskingâ 10/100BASE-T
EISA adapter (3C597-TX) is a 32-bit adapter for use in personal
computers with an Extended Industry Standard Architecture
(EISA) computer bus.
In this guide the adapter is referred to as the Fast EtherLink
EISA adapter. It operates whether or not bus mastering is
enabled.
This adapter is a dual-speed adapter connected to an Ethernet
network with a single RJ-45 connector over unshielded
twisted-pair (UTP) cable. The adapter automatically senses the
speed of the hub to which it is connected and switches to
either 10 Mbps or 100 Mbps.
■
■
When the adapter is connected to a hub that supports
10BASE-T Ethernet (10 Mbps), it switches to a network
speed of 10 Mbps.
When the adapter is connected to a hub that supports
100BASE-TX Fast Ethernet (100 Mbps), it switches to a
network speed of 100 Mbps.
Adapter Features
The Fast EtherLink EISA adapter provides the following
features:
■
Parallel Tasking architecture with bus mastering for high
throughput and low processor utilization
■
■
Automatic sensing of 10 or 100 Mbps network operation
Automatic adapter recognition for computers running the
Windowsâ 95 network operating system
■
Single-slot, 32-bit half-card
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1-2
CHAPTER 1: INTRODUCTION
■
■
■
Automatic EISA configuration without jumpers
Three status LEDs
Single shielded RJ-45 connector for use at either speed
(Category 3, 4, or 5 UTP cabling for 10BASE-T Ethernet networks,
and Category 5 UTP for 100BASE-TX Fast Ethernet networks)
■
Diagnostic software and drivers on the 3C59X EtherDiskâ
diskette
The Fast EtherLink EISA adapter can be managed remotely
with Transcendâ PC Link SmartAgentâ network management
software. Driver agents for this adapter are provided on the
3C59X EtherDisk diskette.
The procedures described in this guide are shown in
Figure 1-1.
1
Install the adapter in an EISA slot.
2
Use the EISA configuration utility
to configure the adapter.
3
Install network drivers.
(NetWare or other)
4
Troubleshoot the adapter.
(optional)
Figure 1-1 Procedure Overview
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INSTALLING THE HARDWARE
2
This chapter describes how to install the Fast EtherLink EISA
adapter in your computer and connect it to a network. An
overview of these procedures is shown in Figure 2-1.
1
Inspect the adapter.
2
Install the boot PROM.
(optional)
3
Insert the adapter.
4
Connect to the network.
5
Go to Chapter 3,
“Configuring the Adapter.”
Figure 2-1 Hardware Installation Overview
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2-2
CHAPTER 2: INSTALLING THE HARDWARE
Inspecting the Adapter
Before installing the adapter in your computer, you should
visually inspect it for damage that might have occurred
during shipment from the factory.
CAUTION: Each adapter is packed in an antistatic container to
protect it during shipment.To avoid damaging any static-
sensitive components after removal from the container, be sure to
reduce any static electricity on your person. One way to do this is
to touch the metal chassis of your computer.You can maintain
grounding by wearing a wrist strap attached to the chassis.
1
Open the shipping container and carefully remove its contents.
The package should contain the following items:
■
■
■
3Com Fast EtherLink Parallel Tasking EISA 10/100BASE-T
adapter
Fast EtherLink Parallel Tasking EISA 10/100BASE-T Network
Adapter User Guide
3C59X EtherDisk diskette
2
Verify that you have received all items listed above, and
inspect each item for damage.
If you find any omissions or damage, contact your network
supplier and the carrier that delivered the package.
Installing the Boot PROM
The boot PROM is optional and can be purchased separately. If
you are installing it onto the adapter, follow the instructions
that accompanied the boot PROM.
Inserting the Fast EtherLink EISA Adapter
To insert the adapter into the computer, follow these steps:
1
Unplug the computer and disconnect all cables that are
connected to the main system unit.
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Inserting the Fast EtherLink EISA Adapter
2-3
2
3
4
Remove all jewelry from your hands and wrists.
Use only insulated or nonconductive tools.
Remove the computer’s cover and select any of the
available EISA expansion slots.
5
Insert the adapter in the slot and secure the screw.
If you have a computer with slots other than EISA slots, be sure
to install the Fast EtherLink EISA adapter only in an EISA slot. It
can be a bus master or a non-bus master slot. The Fast
EtherLink EISA adapter provides better performance in a bus
master slot. EISA slots are longer than PCI slots and deeper than
ISA slots. Figure 2-2 compares the size of the slots in a computer
that has PCI and EISA slots.
The adapter backplate should be flush with the computer
chassis. Be sure that the connector fingers of the adapter are
completely seated in the slot.
EISA slot
PCI slot
Figure 2-2 Computer with PCI and EISA Slots
6
Replace the computer cover and reconnect all previously
connected cables.
If you are installing multiple Fast EtherLink EISA adapters in a
computer, you must run the EISA configuration program
after you install each adapter. See the discussions about
installing multiple EISA adapters in Chapter 4.
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2-4
CHAPTER 2: INSTALLING THE HARDWARE
Confirming Adapter Installation
If you are installing the 3C597 EISA adapter in a computer
running Windows 95, you can confirm the adapter’s
installation by following these steps:
1
2
3
After starting Windows 95, double-click the My Computer icon.
Double-click the Control Panel icon.
Double-click the System icon.
The System Properties box appears, detailing your system setup.
4
5
Click the Device Manager tab.
A list of devices appears, arranged by type.
Click the Network Adapters tab.
The name of the installed 3Com adapter appears, as shown
below:
3Com Fast EtherLink 10/100Mb Bus-Master EISA
Ethernet Adapter
This confirms the adapter’s installation.
6
7
Double-click the adapter’s name to display a description of
the adapter and its current status.
The next dialog box confirms that the adapter is working
properly.
Click the Cancel button to leave each dialog box and return
to the Control Panel.
For on-line help information about any of the fields in the
display boxes, click the question mark (?) in the upper right
corner of the box, move the question mark cursor to the field
of interest, and click again.
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Connecting to the Network
2-5
Connecting to the Network
This section describes how to connect 10 Mbps or 100 Mbps
network cables to the Fast EtherLink EISA adapter.
You must connect the adapter to the network before loading
drivers.
The backplate of the Fast EtherLink EISA adapter contains one
speed based on the type of hub to which it is connected.
For 10BASE-T Ethernet networks, the Fast EtherLink EISA
adapter uses Category 3, 4, or 5 unshielded twisted-pair (UTP)
cable. For 100BASE-TX Ethernet networks the Fast EtherLink
EISA adapter supports Category 5 UTP cabling. Refer to
Appendix A for more information on cabling.
Figure 2-3 shows the backplate of the Fast EtherLink EISA
adapter with its RJ-45 connector.
Three LEDs are located to the left of the RJ-45 connector.
From left to right the LEDs are 100 Mbps, 10 Mbps, and ACT.
Refer to Table 5-2 for a summary of LED functions.
RJ-45
ATC
1
10
connector
L
N
K
Figure 2-3 Connecting Twisted-Pair Cable
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2-6
CHAPTER 2: INSTALLING THE HARDWARE
The Fast EtherLink EISA adapter uses an on-board transceiver
with twisted-pair cable. To establish a valid 10 Mbps
connection, the cable must be connected to a 10BASE-T hub.
To establish a valid 100 Mbps connection, the cable must be
connected to a 100BASE-TX hub. Connect the network cable
as follows:
1
Make sure that the connector on your cable is wired
appropriately for standard 10BASE-T or 100BASE-TX
adapter cards.
The UTP wire pairs and pin definitions for 100BASE-TX are
identical to those for 10BASE-T when used with Category 5
UTP cable. The “straight-through” connection should be made
from the Fast EtherLink EISA adapter through the cable and
connectors to the hub. No crossover in the cable is required.
Refer to Figure A-1 for RJ-45 connector pin assignments.
2
Align the RJ-45 connector on the end of the twisted-pair
cable with the notch on the adapter’s RJ-45 port and
insert it into the RJ-45 port.
The next step is to configure the adapter with the EISA
configuration utility and the EtherDisk diskette configuration
file. This is explained in Chapter 3, “Configuring the Adapter.”
If you are running Windows 95, you can confirm the network
connection by double-clicking the Network Neighborhood
icon. The presence of the Entire Network icon in the display
box confirms the network connection.
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Auto Select Media Type
2-7
Auto Select Media Type
The Auto Select Media Type function is implemented by all
drivers contained on the 3C59X EtherDisk diskette supplied
with the 3C597-TX EISA adapter. This includes NetWare ODI
drivers and NDIS 2.01 drivers. It also includes NDIS 3.0 drivers
for Windows for Workgroups, Windows 95, and Windows NTä.
The NDIS drivers function with 386 and later processors.
If you have one of these drivers installed, as soon as you connect
a network cable to the system, the Auto Select Media Type
function will detect the type of cable making the connection
and automatically select that media type. If you change the type
of network cable connected to the adapter, you must reload the
driver in order for the Auto Select Media Type function to detect
the cable type.
If the driver is unable to detect what type of cable is
connected or whether there is any cable connected, the
Auto Select Media Type function defaults to the type of
connector that is stored internally in the EEPROM. The default
setting for the 3C597-TX EISA adapter is 10BASE-T
(twisted-pair).
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CONFIGURING THE ADAPTER
3
This chapter explains how to configure the Fast EtherLink
EISA adapter using the EISA configuration diskette that
came with your computer and the EtherDisk diskette
supplied with the adapter. The configuration process is
shown in Figure 3-1.
1
Configure the adapter using the
EISA configuration utility.
2
Copy the .CFG file from
the EtherDisk diskette.
3
Change software option settings.
(optional)
4
Go to Chapter 4,
“Loading Network Drivers.”
Figure 3-1 Adapter Configuration Overview
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3-2
CHAPTER 3: CONFIGURING THE ADAPTER
EtherDisk Diskette
The EtherDisk diskette supplied with the Fast EtherLink EISA
adapter contains the following:
■
■
An adapter configuration (!TCM5970.CGF) file used by the
EISA configuration utility on the EISA diskette
The Configuration and Diagnostic Program for running
diagnostics on the adapter and changing the Media Type,
Network Driver Optimization, or Full Duplex settings (if desired)
after initial configuration
■
Adapter drivers and instructions for driver installation
Configuring the Adapter
You must run the EISA configuration utility program as part of
the adapter configuration process.
If your computer is running Windows 95, skip the next section
and follow the instructions in the section “Using Windows 95.”
If you are using a network operating system (NOS) other than
Using a NOS Other Than Windows 95
To run the EISA configuration utility program, follow these
steps:
1
2
Insert the 3C597-TX EISA adapter in an EISA slot. (Refer to
Chapter 2 for instructions.)
Make sure the adapter is firmly inserted into the slot.
Insert the EISA configuration diskette provided with your
computer into the floppy drive.
The EISA configuration diskette that came with your
computer contains a utility program that automatically
configures the EISA adapter.
3
Turn on the power.
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Configuring the Adapter
3-3
4
Follow the on-line prompts and the instructions that
accompanied your EISA computer and then run the EISA
configuration utility.
The sequence of configuration steps required for some EISA
computers may vary from the steps explained here. Consult
the EISA configuration utility manual provided by the
manufacturer of your computer for more details.
5
6
When the EISA configuration utility asks for a .CFG file to
copy, remove the EISA configuration diskette.
Insert the EtherDisk diskette and press [Enter].
The configuration file !TCM5920.CFG is copied from the
EtherDisk diskette.
7
When the adapter has been successfully configured, follow
the displayed instructions to save and exit the program.
Then proceed to Chapter 4, “Loading Network Drivers.”
Using Windows 95
If you are running Windows 95, after installing the adapter run
the EISA configuration utility program by following these steps:
1
Turn on the computer.
The computer will display a message notifying you that a
new hardware device (the 3Com EtherLink III EISA adapter)
has been detected.
The message asks you to run the system (EISA) configuration
utility.
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3-4
CHAPTER 3: CONFIGURING THE ADAPTER
2
Complete one of the following instructions:
■
the instructions displayed on the screen to run the utility.
■
Alternatively, insert the EISA configuration utility diskette
provided with your computer and follow the instructions
displayed on the screen.
3
When the adapter has been successfully configured,
proceed to Chapter 4, “Loading Network Drivers.”
Software Option Settings
The EISA configuration utility automatically configures the
following parameters on the Fast Ethernet EISA adapter:
■
■
■
■
Slot Number/Port Address
Interrupt Request Level
Boot PROM Enable/Disable
I/O Port Address
If you need to change the factory-set Media Type, Network
Driver Optimization, or Full Duplex (10 Mbps only) options, use
the EtherDisk diskette Configuration and Diagnostic Program.
Table 3-1 lists the default setting and the available settings.
Refer to the on-line help (press [F1]) when each option is
highlighted) for more information about each of the settings.
When you run the EtherDisk diskette Configuration and
Diagnostic Program to change software options, make sure
that no network drivers or memory managers have been
loaded. If you are using MS-DOSâ 6.0 or later, you can avoid
loading the drivers by pressing [F5] as soon as you see the
message “Loading MS-DOS.” If you are using a version of
MS-DOS below 6.0, boot your computer from a DOS diskette.
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Software Option Settings
3-5
Table 3-1 Software Configuration Options
Option
Default Setting
Available Settings
Media Type
Auto Select
Normal
Auto Select
10BASE-T (RJ-45) (10 Mbps)
100BASE-TX (100 Mbps)
Network Driver Optimization
Full Duplex
Normal
Minimized CPU Utilization
Maximized Network Performance
Disabled
Enabled (10 Mbps only)
Disabled
Media Type
Two media speeds and the Auto Select Media Type function
are available, as shown in Table 3-1. Refer to the section
“Auto Select Media Type” in Chapter 2 for information on this
function.
Network Driver Optimization
This option specifies whether to optimize the network driver
for a normal environment, minimized CPU utilization, or
maximized network performance environment. You may
choose to use a larger percentage of CPU resources under
DOS in order to improve network throughput.
In multitasking environments, choosing the
Minimized CPU Utilization option saves the resources of
the CPU for other tasks. If no other applications are making
major demands on CPU resources, you may choose the
Maximized Network Performance option.
Full Duplex
Full duplex refers to data communication sent and received at
the same time. Full duplex operation is possible only in 10 Mbps
operation when used in an environment where the switching
hub supports it. Do not enable the Full Duplex option on the
adapter unless your switching hub is set for full duplex.The
adapter and the switching hub will not function unless they are
set to the same setting.
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3-6
CHAPTER 3: CONFIGURING THE ADAPTER
Changing the Settings
To change the software option settings, follow these steps:
1
Make sure the Fast EtherLink EISA adapter has been properly
installed in your computer, as explained in Chapter 2,
“Installing the Hardware.”
CAUTION: If this computer is an operating server, notify all
users of the server to save their work and log out from the
network before you begin.The EtherDisk diskette Configuration
and Diagnostic Program disrupts the normal operation of
servers and workstations, so work that is not saved may be lost.
2
3
Boot your computer under DOS, version 3.1 or later.
Place the EtherDisk diskette in a floppy drive on your
computer and make that drive the active drive. For example:
A: [Enter]
4
5
At the prompt, type:
INSTALL [Enter]
The first time you use the EtherDisk diskette, a license screen
appears. To accept the terms and conditions of the 3Com
Y
6
7
When the Auto Installation screen appears, as shown in
Figure 3-2, press [Enter].
When the main menu appears with a list of options, as
shown in Figure 3-3, select Configuration/Diagnostic/
Troubleshooting.
8
When the Configuration and Diagnostic screen appears,
select Configuration and Diagnostic Program.
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Software Option Settings
3-7
EtherDisk-3C59X Fast EtherLink/EtherLink III Bus Master Adapter Family v.X.X
ESC=Cancel
3Com's auto installation software (AutoLink) automatically configures your
adapter and workstation for use as a NetWare client. To use AutoLink:
* Have only one 3Com EISA Bus Master adapter installed
* Use NetWare v2.X, v3.1X, or v4.X as your network operating system
* Have DOS on the client being installed
AutoLink edits your AUTOEXEC.BAT and CONFIG.SYS files and saves the old
versions. Select General Information/Release Notes in the main menu for
information on AutoLink server support. To manually set up your adapter
or for information/drivers for other NOSs, use the options under Standard
Installation and Configuration in the main menu.
(C) Copyright 1995, 3Com Corporation. All Rights Reserved
[ENTER]=Continue
[ESC]=Exit Program
Figure 3-2 Auto Installation Screen
EtherDisk-3C59X Fast EtherLink/EtherLink III Bus Master Adapter Family v.X.X
ESC=Cancel
F1=Help
MAIN
MENU
Auto Installation with Configuration (AutoLink)
NetWare DOS ODI Client
Standard Installation and Configuration
Network Drivers ...
Configuration/Diagnostic/Troubleshooting ...
General Information/Release Notes
Program & information for configuring/testing/troubleshooting adapters
(C) Copyright 1995, 3Com Corporation. All Rights Reserved
[ENTER]=Execute Function
[
•¯]=Scroll
[F1]=Help [ESC]=<Cancel>
Figure 3-3 Main Menu
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3-8
CHAPTER 3: CONFIGURING THE ADAPTER
9
If you have multiple adapters installed, as shown in Figure 3-4,
use the arrow keys to select the desired adapter and press
[Enter].
The Fast EtherLink EISA adapter is referred to on this screen by
the product number 3C597-TX.
10 If you have a single adapter installed, the Configure Adapter
option appears already highlighted on the Install pull-down
menu. Press [Enter].
A screen similar to the one shown in Figure 3-5 appears.
In the value set for the I/O Port Address parameter, the 1000
indicates slot number 1. A setting of 2000 would mean slot
number 2; 3000, slot number 3, and so forth.
11 Press [Tab] to highlight the main dialog box, and use the arrow
keys to highlight one of the parameter options. Press [Enter].
A second dialog box appears.
The Boot PROM, I/O Port Address, and Interrupt Level parameters
are for information only.To change them, you must use the EISA
configuration utility that came with your computer.
12 Use the arrow keys to scroll through the list of settings for
that option. Select a setting and press [Enter].
13 Continue this procedure with any of the other options.
Refer to the on-line help (press [F1] when the option is
highlighted) for more information about each of the settings.
14 Press [Tab] to highlight OK. Press [Enter].
You must highlight OK and press [Enter] to save the settings. If you
want to use the same settings on other adapters, you can save the
configuration settings to a file. Select Save under File Options in
the Adapter Configuration dialog box. For example, type:
D:\CONFIG\3C597.SET
This saves the settings to the 3C597.SET file in the CONFIG
directory in drive D. Refer to the on-line help (press [F1]) for
more information.
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Software Option Settings
3-9
Configuration and Diagnostic Program
View Select
Quit
Install Test
F1=Help
Select Adapter
Installed Adapters
3Com 3C597-TX in Slot 2: Node Address = 0060BC001358
3Com 3C597-TX in Slot 3: Node Address = 0060BC001368
Select the adapter to be configured and/or tested.
Select
Cancel
(C) Copyright 1995, 3Com Corporation. All Rights Reserved
[ENTER]=<Select>
[Alt]+<Highlighted Key>=Execute Function [•¯]=Scroll
[TAB]=Next Field [SHIFT+TAB]=Previous Field [F1]=Help [ESC]=<Quit>
Figure 3-4 Multiple Adapter Option Configuration
Configuration and Diagnostic Program
Quit
Install Test
View
Select
F1=Help
Adapter Configuration
Adapter Configuration
Network Driver Optimization
Full Duplex
Boot PROM
Media Type
I/O Port Address
Interrupt Level
Normal
Disabled
Disabled (EISA)
Auto Select
1000h (EISA)
5 (EISA)
Auto Configure
Modify
File Options
OK
Cancel
(C) Copyright 1995, 3Com Corporation. All Rights Reserved
[ENTER]=<Auto Configure> Automatically Configures the Adapter
[Alt]+<Highlighted Key>=Execute Function
[TAB]=Next Field [SHIFT+TAB]=Previous Field [F1]=Help [ESC]=Cancel
Figure 3-5 Changing Adapter Options
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LOADING NETWORK
DRIVERS
4
This chapter describes how to load the network driver required
to let the Fast EtherLink EISA adapter operate with your
network operating system. Figure 4-1 shows an overview of
these procedures.
1
Locate network drivers.
2
Access DOS.
3
Load the drivers.
NetWare
Windows 95 Non-NetWare
(Client/server)
(NDIS or other)
Figure 4-1 Overview of Loading Network Drivers
If you are using Novellâ NetWareâ 2.x, 3.1x, or 4.x, you can
use 3Com’s AutoLinkä auto installation feature, which
automatically loads all the NetWare DOS ODI client software,
including drivers. Follow the instructions in the section
“Loading NetWare ODI Drivers.”
If you are running Windows 95, you must import the driver
from the EtherDisk diskette. Follow the instructions in the
section “Loading Windows 95 Drivers” later in this chapter.
If you are running any other network operating system,
follow the driver loading instructions in the section “Loading
Non-NetWare Drivers” later in this chapter.
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4-2
CHAPTER 4: LOADING NETWORK DRIVERS
Locating the Network Drivers
The 3C59X EtherDisk diskette contains the latest versions of the
network drivers available when 3Com shipped the adapter.
The diskette also contains other important information about
the adapter.
The drivers on the 3C59X EtherDisk diskette are compatible
with bus master adapters such as the Fast EtherLink EISA
10/100BASE-T (3C597-TX) adapter, Fast EtherLink PCI
10/100BASE-T (3C595) adapter, EtherLink III PCI 10 Mbps
(3C590) adapter, and EtherLink III EISA 10 Mbps adapter
(3C592). The 3C59X driver is not compatible with non-bus
mastering 3Com adapters (for example, 3C509B). The latest
version of the EtherDisk diskette is available on 3Com’s
Bulletin Board Service (BBS). For information on accessing the
BBS, refer to Appendix B, “Technical Support.”
To obtain NOS drivers not included on the 3C59X EtherDisk
diskette, access Document 9071 in 3Com’s 3ComFactsâ fax
service. Document 9071 provides a list of available drivers
and drivers in development along with information on where
these drivers can be obtained.
Accessing DOS
When a computer is first turned on, it loads its operating
system (such as DOS) into memory. In some computers, an
additional user interface, such as Windows 3.x, is also loaded.
The operating system and user interface allow you to
communicate with the computer.
The 3Com program for installing drivers is a DOS-based
program that loads drivers and modifies parameters for the
adapter. It must be executed at the DOS command prompt.
If you have an operating interface other than DOS, you must
exit from that interface before running the 3Com program.
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Loading NetWare ODI Drivers
4-3
Table 4-1 describes how to access DOS from various operating
systems.
Table 4-1 Accessing DOS from Other Operating
Systems
Operating System Procedure
OS/2
1 Boot your computer from a plain DOS diskette.
2 Type installat the DOS command prompt to
run the 3Com install program.
Windows 3.x
1 Exit Windows completely (select File, Exit
Windows, OK).
2 Type installat the DOS command prompt to
run the 3Com install program.
Windows 95
1 Turn on your computer.
2 Press the F4 key as soon as you see this message:
Starting Windows 95
3 Type installat the DOS command prompt to
run the 3Com install program.
Loading NetWare ODI Drivers
This section describes the following conditions under which you
can use NetWare drivers:
■
■
■
One EISA adapter in a client
Multiple EISA adapters in a client
One EISA adapter in a server
Multiple EISA adapters in a server
■
One EISA Adapter in a Client
This section explains how to use the AutoLink auto installation
program on the 3C59X EtherDisk diskette to load a NetWare
DOS ODI driver (3C59X.COM). This procedure automatically
installs all necessary NetWare DOS ODI client software, modifies
the CONFIG.SYS and AUTOEXEC.BAT files for NetWare users, logs
on to the server, and updates the client software if your system
administrator has already configured a 3Install account on your
server.
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4-4
CHAPTER 4: LOADING NETWORK DRIVERS
If no 3Install account exists, the drivers will be loaded from the
diskette (rather than from the server), and they may not be the
most current versions. Instructions for configuring a 3Install
account are contained in the README.TXT file located in the
QINSTALL\SERVER directory on the 3C59X EtherDisk diskette.
DOS ODI client drivers that support the 3Com EISA adapter
support shared interrupts. However, since there is no industry
standard to support shared interrupts, other adapters may
support them differently, or not at all. If another EISA adapter
does not support shared interrupts, contact its manufacturer
for a shared interrupt driver.
AutoLink Requirements
To use the AutoLink program, your system must meet the
following requirements:
■
■
■
Your network operating system must be Novell NetWare 2.x,
3.1x, or 4.x.
Your computer must have only one Fast EtherLink EISA adapter
installed in it.
Your computer must be intended for use as a NetWare DOS
ODI client.
If this does not describe your network environment, refer to
the appropriate section later in this chapter.
AutoLink Installation
To use the AutoLink program to install NetWare DOS ODI client
software on a PC with a single adapter, complete the
following steps.
You can use the AUTOLINK.CFG file to modify the AutoLink
process. The AUTOLINK.CFG file in the root directory contains
default settings and descriptions of other control parameters.
1
Make sure that you have booted the computer under DOS,
version 3.1 or later, and that your computer is connected to
the network (refer to the section “Connecting to the
Network” in Chapter 2).
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Loading NetWare ODI Drivers
4-5
2
3
Insert the 3C59X EtherDisk diskette in a floppy drive on
your computer and make that drive the current drive.
For example, if the diskette is in drive A, type the following
command:
A: [Enter]
At the prompt, type:
INSTALL [Enter]
Alternatively, at the prompt, type:
AUTOLINK [Enter]
If you type AUTOLINK instead of INSTALL, you will bypass the
EtherDisk diskette menu program (skipping steps 5 and 6)
and advance to step 7.
4
The first time you use the diskette to install an adapter, a
license screen appears. To accept the terms and conditions
of the 3Com end-user software license agreement, type
the following:
Y
Once you have agreed to the terms and conditions of the
3Com license agreement, the license information screen will
not appear again.
The Auto Installation Information screen appears, as shown in
Figure 4-2.
5
6
Read the screen and press [Enter].
When the main menu screen shown in Figure 4-3 appears,
select NetWare DOS ODI Client, and press [Enter].
Auto installation takes a few minutes.The AutoLink program
makes changes to your AUTOEXEC.BAT and CONFIG.SYS files.
Several messages appear while the program is running. A final
message indicating successful installation appears.
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4-6
CHAPTER 4: LOADING NETWORK DRIVERS
EtherDisk-3C59X Fast EtherLink/EtherLink III Bus Master Adapter Family v.X.X
ESC=Cancel
3Com's auto installation software (AutoLink) automatically configures your
adapter and workstation for use as a NetWare client. To use AutoLink:
* Have only one 3Com Bus Master adapter installed
* Use NetWare v2.X, v3.1X, or v4.X as your network operating system
* Have DOS on the client being installed
AutoLink edits your AUTOEXEC.BAT and CONFIG.SYS files and saves the old
versions. Select General Information/Release Notes in the main menu for
information on AutoLink server support. To manually set up your adapter
or for information/drivers for other NOSs, use the options under Standard
Installation and Configuration in the main menu.
(C) Copyright 1995, 3Com Corporation. All Rights Reserved
[ENTER]=Continue
[ESC]=Exit Program
Figure 4-2 Auto Installation Information Screen
EtherDisk-3C59X Fast EtherLink/EtherLink III Bus Master Adapter Family v.X.X
ESC=Cancel F1=Help
MAIN
MENU
Auto Installation with Configuration (AutoLink)
NetWare DOS ODI Client
Standard Installation and Configuration
Network Drivers ...
Configuration/Diagnostic/Troubleshooting ...
General Information/Release Notes
Program & information for configuring/testing/troubleshooting adapters
(C) Copyright 1995, 3Com Corporation. All Rights Reserved
[ENTER]=Execute Function
[
•¯]=Scroll
[F1]=Help [ESC]=<Cancel>
Figure 4-3 Main Menu
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Loading NetWare ODI Drivers
4-7
If you experience problems that occur only when using the
AutoLink program, display or print the AUTOLINK.LOG file.
The AUTOLINK.LOG file contains a log of all the events that
occurred during the AutoLink installation and configuration
process.
a To display the file, type:
type autolink.log | more
b To print the file, type:
print autolink.log
7
When the auto installation process is finished, remove the
diskette and reboot the computer.
When you do this, the computer will boot as a NetWare
DOS ODI client.
This concludes the procedure for installing a single adapter in
a NetWare DOS ODI client using the AutoLink feature.
Multiple EISA Adapters in a Client
You can install multiple EISA adapters when you initially set up
your EISA computer, or you can add a second EISA adapter to a
computer in which a single adapter was previously installed. In
either case, you must run the EISA configuration program as an
integral part of the EISA adapter installation procedure.
multiple protocols. For information on running multiple
protocols, refer to the documentation accompanying your
operating system.
Before proceeding, make sure you know the adapters’ slot
numbers. Refer to the next section, “Finding the Adapter’s
Slot Number.”
You must use the adapter’s slot number when installing one
or more adapters in a client.You must use the adapter’s port
address when installing one or more adapters in a server.
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4-8
CHAPTER 4: LOADING NETWORK DRIVERS
If you are running NetWare and you need to install multiple
3C597-TX Fast EtherLink EISA adapters in an EISA-compliant
computer, follow these steps to install the NetWare ODI client
driver:
1
2
3
Make sure your computer is turned off. Install the first adapter.
Connect the network cable to the adapter.
Insert the EISA configuration utility diskette and turn on
the computer.
4
5
Run the EISA configuration program.
When the program has finished:
a Save the configuration.
program.
c
Restart the computer.
6
7
Insert the EtherDisk diskette and run the AutoLink program.
Refer to the sections “AutoLink Requirements” and “AutoLink
Installation” earlier in this chapter for instructions.
When the AutoLink installation is complete, remove the
diskette, reboot the computer, and physically connect it to
the server if you have not already done so.
8
9
Turn off the computer, install the second adapter, and
connect the network cable to the adapter.
Insert the EISA configuration utility diskette and turn on
the computer.
10 Run the EISA configuration program.
11 When the program has finished:
a Save the configuration.
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Loading NetWare ODI Drivers
4-9
b Remove the EISA configuration diskette and exit the
program.
c
Restart the computer.
12 Access the C:\NWCLIENT subdirectory.
13 Edit the NET.CFG file, which is in the NWCLIENT
subdirectory, as follows:
a In the LINK DRIVER 3C59X section of the NET.CFG file, add
the following:
Slot 3
FRAME ETHERNET_802.2
b Repeat step 13a for the second adapter:
Slot 5
FRAME ETHERNET_II
The slot numbers shown above are examples; yours may
be different.
Each frame type must be different, as shown in the previous
examples. Refer to Novell’s DOS ODI client manual for
information on the frame types to use.
14 Reboot the computer.
Finding the Adapter’s Slot Number
When working in a NetWare environment with multiple
adapters in a client computer, you must know each adapter’s
slot number. To find an adapter’s slot number after inserting
the adapters, follow these steps.
1
Access the main menu on the EtherDisk diskette.
a Boot the computer under DOS.
b Insert the EtherDisk diskette in a floppy drive and make
that drive the active one.
c
At the prompt, type:
INSTALL [Enter]
The main menu appears.
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4-10
CHAPTER 4: LOADING NETWORK DRIVERS
2
3
Select Configuration/Diagnostic/Troubleshooting, and
press [Enter].
In the next screen, select Configuration and Diagnostic
Program, and press [Enter].
The next screen lists the installed adapters. Write down their
slot numbers.
4
Exit the program.
If you are using an ODI driver with multiple adapters already
installed and you have not updated the NET.CFG file, specify
which adapter you want the driver to recognize by adding
the slot number to the NET.CFG file using the SLOT XXXX
parameter, where XXXX is the slot number.
One EISA Adapter in a Server
If you are running NetWare and have installed a single adapter in
an EISA computer that is functioning as a server, follow the
instructions in this section to install the NetWare 4.x server driver.
The 3C59X EtherDisk diskette contains a NetWare 4.x server
driver (3C59X.LAN) and the NetWare Loadable Modules
(NLMs) that enable the NetWare 4.x driver to be used with
NetWare 3.11, 3.12, or 4.0x software. These files are found in
the \NETWARE\SERVER subdirectory.
NetWare Driver Installation
To install the 4.x server driver, follow these steps:
1
Copy the contents of the appropriate \NETWARE\SERVER
subdirectory to the boot partition of the server‘s hard disk.
The 3C59X EtherDisk diskette contains the NetWare 4.x server
driver and the NetWare Loadable Modules (NLMs) that
enable the NetWare 4.x driver to be used with NetWare 3.11,
3.12, 4.0x, or 4.1 software.
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Loading NetWare ODI Drivers
4-11
For complete details on loading the NetWare 4.x server driver
for your NetWare version, refer to the readme files, which are
in the \NETWARE\SERVER subdirectory on the EtherDisk
diskette. The readme files are named as shown below:
README.40X
README.41
README.311
README.312
2
When you start the server, enter the following commands:
For NetWare 3.11:
load C:LSLENH.NLM [Enter]
load C:3C59X.LAN PORT=XXXX [Enter]
bind ipx to 3C59x net=XXXX [Enter]
For NetWare 3.12, 4.0x, or 4.x:
load C:3C59X.LAN PORT=XXXX [Enter]
bind ipx to 3C59x net=XXXX [Enter]
where XXXX is the adapter’s port address. (To determine the
port address, multiply the slot number by 1000 hex. If the
adapter is installed in slot number three, for example,
multiply 3 by 1000 hex = 3000 hex.)
If the load sequence above is not followed, the system will
not operate correctly.
When running the 3C59X.LAN driver with NetWare 3.11, you
must update the MONITOR.NLM file that accompanied
NetWare 3.11 with the MONITOR.NLM file from Novell. For the
latest NLMs, contact Novell.
Multiple EISA Adapters in a Server
If you are running NetWare and have installed multiple
adapters in an EISA computer that is functioning as a server,
follow the instructions in this section to install the NetWare 4.x
server driver.
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4-12
CHAPTER 4: LOADING NETWORK DRIVERS
The 3C59X EtherDisk diskette contains a NetWare 4.x server
driver (3C59X.LAN) and the NetWare Loadable Modules
(NLMs) that enable the NetWare 4.x driver to be used with
NetWare 3.11, 3.12, or 4.0x software. These files are found in
the \NETWARE\SERVER subdirectory.
Finding the Adapter’s Port Address for Multiple
Adapters
You must use the adapter’s port address when installing one
or more adapters in a server. You must use the adapter’s slot
number when installing one or more adapters in a client.
To find the appropriate adapter’s port address when
installing more than one adapter in a NetWare server, follow
these steps.
1
Access the main menu on the EtherDisk diskette.
a Boot the computer under DOS.
b Insert the EtherDisk diskette in a floppy drive and make
that drive the active one.
c
At the prompt, type:
INSTALL [Enter]
The main menu appears.
2
3
Select Configuration/Diagnostic/Troubleshooting, and
press [Enter].
In the next screen, select Configuration and Diagnostic
Program, and press [Enter].
If multiple adapters have been installed, the screen that
appears will list them.
4
5
Select the adapter whose port address you want.
Select View in the menu bar, and press [Enter].
The screen that appears contains the desired I/O port
address. Make a note of the address.
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Loading NetWare ODI Drivers
4-13
6
7
Repeat steps 3 and 4 for each adapter.
Exit the program.
NetWare Driver Installation
To install the 4.x server driver, follow these steps:
1
2
Copy the contents of the appropriate \NETWARE
subdirectory to the boot partition of the server‘s hard disk.
When you start the server, enter the following commands:
For NetWare 3.11:
load C:LSLENH.NLM [Enter]
load C:3C59X.LAN PORT=XXXX NAME=X [Enter]
load C:3C59X.LAN PORT=XXXX NAME=Y [Enter]
bind ipx to X net=XXXX [Enter]
bind ipx to Y net=XXXX [Enter]
For NetWare 3.12, 4.0, or 4.0x:
load C:3C59X.LAN PORT=XXXX NAME=X [Enter]
load C:3C59X.LAN PORT=XXXX NAME=Y [Enter]
bind ipx to X net=XXXX [Enter]
bind ipx to Y net=XXXX [Enter]
where XXXX is the adapter’s port address. (To determine the
port address, refer to the previous section, “Finding the
Adapter’s Port Address for Multiple Adapters.”) The NAME=X
and NAME=Y parameters that you assign help distinguish the
multiple adapters.
If the load sequence is not followed, the system will not
operate correctly. Make sure that the PORT XXXX parameter
is entered for all adapters.
When running the 3C59X.LAN driver with NetWare 3.11, you
must update the MONITOR.NLM file that accompanied
NetWare 3.11 with the MONITOR.NLM file from Novell.
For the latest NLMs, contact Novell.
This concludes the procedure for installing multiple adapters
in an EISA computer functioning as a server.
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4-14
CHAPTER 4: LOADING NETWORK DRIVERS
Loading Windows 95 Drivers
If you have Windows 95 running on your computer, you must
load the driver from the EtherDisk diskette. Follow these steps:
1
After inserting the Fast EtherLink EISA adapter, connecting
it to the network, and running the configuration utility
program, reboot your computer.
Windows 95 will notify you that new hardware has been
found and is located in slot number “X.”
2
Select the following option when prompted to select the
driver you want to install for your new hardware:
Driver from disk by hardware manufacturer
3
4
Click OK.
You are prompted to insert the manufacturer’s disk into
the drive selected:
a Insert the EtherDisk diskette.
b In the panel at the bottom of the dialog box, type the drive
name and filename from which Windows 95 should copy
the manufacturer’s files.
(An information file on the diskette tells Windows 95
where to find the information it needs, for example A:\.)
5
Click OK.
This imports the driver from the EtherDisk diskette.
For on-line help information about any of the fields in the
Windows 95 display boxes, click the question mark (?) in
the upper right corner of the box, move the question mark
cursor to the field of interest, and click again.
Loading Non-NetWare Drivers
To load other types of network drivers, follow these steps:
1
Refer to the section “AutoLink Installation” earlier in this
chapter for directions on accessing the main menu.
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Loading Non-NetWare Drivers
4-15
2
3
Select Network Drivers in the main menu.
Select the appropriate driver for your network operating
system from the menu choices.
The menu program copies the selected driver to a specified
disk drive directory.
4
Refer to the on-line readme files on the 3C59X EtherDisk
diskette for information about working in other network
operating systems. Refer also to your network operating
system manuals for additional information.
NDIS Drivers
If you have installed NDIS drivers (for running Microsoftâ LAN
Manager or IBMâ LAN Server, for example), you must change
the SLOT line in the PROTOCOL.INI file.The file is located on the
startup diskette or the hard drive.The 3C59X EtherDisk diskette
contains a sample PROTOCOL.INI file in the directory NDIS\DOS.
To install a second adapter in Windows NT, do not change the
PROTOCOL.INI file. Instead, repeat the procedure used to
install the first adapter.
The 3C59X EtherDisk diskette can be used as an OEM import
diskette for Windows for Workgroups and Windows NT. The
path to the OEM files should point to \NDIS\WFW or
\NDIS\WINNT35, respectively.
The NDIS drivers are as follows:
NDIS 2.0x
EL59X.DOS
EL59X.OS2
NDIS 3.0x
Windows for Workgroups
Windows NT, version 3.5
Windows 95
EL59X.386
EL59X.SYS
EL59X.VXD
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4-16
CHAPTER 4: LOADING NETWORK DRIVERS
Additional Drivers
Contact your 3Com reseller for information on UNIXâ or
other drivers.
Transcend PC Link SmartAgent Driver Agents
3Com’s SmartAgent driver agents, which provide network
management capabilities for adapters and PCs, are available
with Transcend PC Link SmartAgent software or from 3Com’s
bulletin board service (BBS). (For information on 3Com‘s BBS,
refer to Appendix B, “Technical Support.”) The driver agents
occupy less than 6 KB on client PCs.They are fully SNMP-
compliant when used with SmartAgent SoftHubâ/DOS or
SoftHub/NLM software, one copy of which is included with each
copy of Transcend PC Link SmartAgent and Transcend
WorkGroup Manager software.
For more information on WorkGroup Manager software,
contact your authorized 3Com representative.
Desktop Management Interface
3Com’s support of the Desktop Management Interface (DMI)
makes the management of PCs and Fast EtherLink EISA
adapters easier. Support of DMI allows any DMI-compatible
management application to access 3Com adapter information.
3Com’s SmartAgent driver agents take full advantage of the
Management Information File (MIF) included with the DMI
software. DMI supports NetWare ODI DOS and NDIS DOS drivers.
For information about DMI software and instructions on how
to install it, access 3Com’s BBS, as described in Appendix B.
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PERFORMING
TROUBLESHOOTING AND
DIAGNOSTIC TESTS
5
This chapter explains how to isolate and solve Fast EtherLink
EISA adapter problems.
Make sure that the adapter is correctly installed and
configured in a computer with the Extended Industry
Standard Architecture (EISA) bus.
Figure 5-1 illustrates how the procedures in this chapter
might be used.
1
Access DOS.
2
Start the diagnostic program.
3
Configure the diagnostic tests.
(optional)
4
Run the diagnostic tests.
5
Resolve problems.
(if required)
6
Call technical support if
problems persist.
Figure 5-1 Troubleshooting Overview
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5-2
CHAPTER 5: PERFORMING TROUBLESHOOTING AND DIAGNOSTIC TESTS
The 3Com diagnostic program is a DOS program. If you are
running an operating system or interface other than DOS,
refer to the section “Accessing DOS” in Chapter 4.
Diagnostic Tests Overview
The diagnostic tests on the 3C59X EtherDisk diskette check the
adapter’s overall operation and permit the isolation of faults.
You can run the diagnostic tests at any time after installing the
Fast EtherLink EISA adapter to verify installation, or you can run
them when a fault is suspected. You can change the test
setup to meet specific situations, as described in the section
“Changing the Test Setup” later in this chapter.
Before Running the Tests
When the DOS operating system first loads, it executes the
AUTOEXEC.BAT and CONFIG.SYS files. These files are
user-definable files that set up the computer environment.
These files may also load memory managers and drivers into
memory.
If you are using DOS 6.x in a plain DOS environment, you can
bypass the CONFIG.SYS and AUTOEXEC.BAT files by holding
down the right [Shift] key while starting the computer. If you
are running under DOS 6.2, pressing [F5] while starting the
computer will also bypass the same two files.
Always run diagnostic tests with no device drivers or memory
managers (EMM386.EXE and HIMEM.SYS) installed.
Whenever you plan to run the diagnostic tests, you must first
start your computer from a DOS diskette containing no device
drivers, or you must exit to DOS if you have an operating
system other than DOS. (Refer to the section “Accessing DOS”
in Chapter 4.)
After performing the diagnostic tests, you should reboot
your computer.
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Starting the Diagnostic Program
5-3
Types of Tests
The diagnostic tests are divided into the following groups.
The Group 1 tests (default) check the physical components
and circuitry on the adapter.
The Group 2 test (Network Loopback Test) is not used on
twisted-pair adapters such as the Fast EtherLink EISA adapter.
The Group 3 test (Echo Exchange Test) tests the adapter’s
ability to transmit and receive data while on the network.
If you run the diagnostic tests successfully, you rule out a
hardware failure on the computer. If the adapter passes all
the tests and there still appears to be a problem, look at
cabling, software, and other issues that affect functionality on
the network.
Starting the Diagnostic Program
To access the 3C59X EtherDisk diskette Configuration and
Diagnostic Program, follow these steps:
1
After you have installed the Fast EtherLink EISA adapter in
your computer, as explained in Chapter 2, boot your
computer under DOS, version 3.1 or later.
If you are running Windows 95, reboot the computer and
press [F4] when you see the message:
Starting Windows 95
2
3
Insert the EtherDisk diskette in a floppy drive and make that
drive the active drive. For example:
A: [Enter]
At the prompt, type:
INSTALL [Enter]
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5-4
CHAPTER 5: PERFORMING TROUBLESHOOTING AND DIAGNOSTIC TESTS
4
The first time you use the EtherDisk diskette, a license screen
appears. To accept the terms and conditions of the 3Com
end-user software license agreement, type the following:
Y
5
6
7
When the auto installation screen appears, as shown in
Figure 3-2, press [Enter].
When the main menu appears, select Configuration/
Diagnostic/Troubleshooting and press [Enter].
When the Configuration and Diagnostic screen appears, select
Configuration and Diagnostic Program, and press [Enter].
If you are testing multiple adapters, a screen displaying
descriptions of each installed adapter appears. Highlight the
adapter you want to test and press [Enter]. A screen appears,
showing the selected adapter.
8
Continue with the instructions given in the section
“Running the Group 1 Tests.”
Command Line Access
You can also run the tests from the command line. At the
system prompt, type:
3C59XCFG RUN
Running the Group 1 Tests
To run the Group 1 tests, follow these steps:
1
2
Under the Test pull-down menu, select Run Tests. Press [Enter].
The Run dialog box appears, with the Start button highlighted.
Press [Enter] to start the tests.
Group 1 tests run ten times unless you specify otherwise. The
test results are displayed on the screen in the Results column.
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Starting the Diagnostic Program
5-5
To run the tests continuously, go to the Repetitions box on
the Test Setup screen, and select Continuous (and deselect
Halt on Error in the Errors box).
The Group 1 tests include:
Register Access Test
■
■
■
■
■
■
EEPROM Test
FIFO Loopback Test
Ethernet Core Loopback Test
Encoder/Decoder Loopback Test
Interrupt Test
For a description of each Group 1 test, access help by
pressing [F1].
Running the Group 3 Test
The Group 3 test is called the Echo Exchange Test. It tests the
adapter’s ability to transmit and receive data while on the
network.
CAUTION: Running the Group 3 test while connected to an
active network can cause intermittent failures. To avoid this,
connect to an inactive network on which only the computer
being tested and the echo server are operating.
To run the Group 3 test on the network, you need a second
computer set up as an echo server. The echo server receives
packets from the adapter being tested and echoes them
back to the adapter.
The second computer must contain a 3Com adapter running
at the same speed as the Fast EtherLink EISA adapter
(10 Mbps or 100 Mbps).
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5-6
CHAPTER 5: PERFORMING TROUBLESHOOTING AND DIAGNOSTIC TESTS
Setting Up an Echo Server
To test 10 Mbps operation of the Fast EtherLink EISA adapter,
use a computer as an echo server that contains a 3Com
10 Mbps adapter or another Fast EtherLink EISA adapter
running at 10 Mbps.
To use this test for 100 Mbps operation of the Fast EtherLink
EISA adapter, use another 3Com Fast EtherLink adapter
operating at 100 Mbps in the computer being used as the
echo server.
In either case, select Echo Server under the Test menu, and
click the Start button to make the computer an echo server.
If you are setting up an echo server on a computer with a
10 Mbps 3Com Ethernet EISA adapter other than a Fast
EtherLink EISA adapter, follow these steps:
1
2
Select a computer to use as an echo server.
Insert the EtherDisk diskette for the installed adapter in a
floppy drive.
The EtherDisk diskette that accompanied the adapter
contains the diagnostic program.
3
Start the diagnostic program on the echo server.
The diagnostic program that you use depends upon the
adapter board that is installed in the echo server. After the
system prompt of the drive containing the Configuration and
Diagnostic Program, enter the name of the program (3CXXX),
as indicated in Table 5-1.
The diagnostic programs listed come on the EtherDisk
diskette that accompanied the adapter.
4
Select Echo Server Setup on the main menu.
The program notifies you that your computer is now set up
as an echo server.
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Starting the Diagnostic Program
5-7
Table 5-1 Non-Bus Master Adapter and Diagnostic Program Names
Diagnostic Program Name Adapter
3C503
EtherLink IIâ or II TP
EtherLink II/16 or II/16 TP
3C505
EtherLink Plusâ
3C507
EtherLink 16 or EtherLink 16 TP
EtherLink III family
3C5X9CFG
3C523
EtherLink/MC
3C523TP
3C527
EtherLink/MC TP
EtherLink/MC 32
3C59XCFG.EXE
EtherLink III EISA, EtherLink III PCI,
Fast EtherLink PCI, and Fast EtherLink EISA
Starting the Group 3 Test
To run the Group 3 test on a Fast EtherLink EISA adapter,
follow these steps:
1
Start the Configuration and Diagnostic Program.
This program must be on the computer containing the
adapter you want to test.
2
3
4
5
6
Select Test Setup from the Test menu.
Select Group 3 from the Group Select box.
Enable the Group 3 test by selecting the Enable Group button.
Select OK and press [Enter].
Go to the Run Tests dialog box and select Start to start the
tests.
7
After the test is completed:
a End the program on the echo server.
b Exit the diagnostic program.
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5-8
CHAPTER 5: PERFORMING TROUBLESHOOTING AND DIAGNOSTIC TESTS
Getting Help If a Test Fails
If any test fails, you can get additional information as follows:
■
■
Select the test that failed in the Run Tests dialog box and
press [Enter].
Select the Zoom button and press [Enter].
If the diagnostic tests fail, the adapter may not be defective.
The problem may be incorrect option settings, option
settings that conflict with the settings of other boards, or
improper installation. Follow the steps below to test the
adapter further.
CAUTION: Make sure to turn the power off and disconnect all
cables from the adapter before inserting or removing it from
the computer.
1
2
Check the adapter installation by reviewing the installation
instructions in Chapter 2.
Make sure the board is seated correctly in the slot.
Inspect all cables and connections.
Bus mastering is not supported in some EISA slots in all
computers. The Fast EtherLink EISA adapter provides better
performance in a bus master slot, but will work in a non-bus
master slot. Refer to your computer documentation.
3
4
5
Make sure that you booted your computer under
DOS version 3.1 or later, and that no device drivers or
memory managers are loaded.
If you are running the Group 3 test, make sure that the
adapter is connected to a properly cabled and inactive
network and that an echo server is set up on the network.
Replace the failed adapter with a working adapter and run
the diagnostic tests again.
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Changing the Test Setup
5-9
If the working adapter passes all tests, the original adapter is
probably defective. For information on returning products
for repair, refer to Appendix B, “Technical Support.”
6
Install the adapter in another functioning EISA computer
and run the tests again.
Your computer may be defective. If the adapter passes the
tests in the second computer, contact the reseller or
manufacturer of the original computer.
7
8
Replace all other EISA adapters in the computer and run
the tests again. If the tests pass, the other EISA adapters
may be causing contention.
If you experience problems that occur only when using
the AutoLink program, display or print the AUTOLINK.LOG
file as follows:
a To display the file, type:
type autolink.log | more
b To print the file, type:
print autolink.log
The AUTOLINK.LOG file contains a log of all the events that
occurred during the AutoLink installation and configuration
process.
Changing the Test Setup
To change the test parameters, follow these steps:
1
2
Choose Test Setup from the Test menu in the main
window of the Configuration and Diagnostic Program, or
choose the Test Setup button in the Run Tests dialog box.
Press [Tab] to highlight any of the fields within the Test
Setup dialog box.
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5-10
CHAPTER 5: PERFORMING TROUBLESHOOTING AND DIAGNOSTIC TESTS
3
To change a setting in any field, follow these steps:
a In the Group Select box, use the arrow keys to select a
test group.
b In the Group X Tests box, use the arrow keys to highlight a
test. Press the [Space Bar] to enable or disable an
individual test.
c
In the Repetitions box, specify the number of times you
want to run the tests, or use the arrow keys to select the
Continuous option.
d In the Errors box, press the [Space Bar] to select or
deselect the Halt on Error parameter.
4
5
When you are satisfied with the new test setup, select the
OK button and press [Enter].
To run the tests, choose Run Tests from the Test menu and
select the Start button.
Miscellaneous Checks
Check for specific hardware problems, such as broken traces
or loose/broken solder connections.
If you have installed the adapter correctly and you still
experience problems, check the software.
Make sure the cable segment complies with 10BASE-T or
100BASE-TX recommendations. Maximum length for all types
of cabling for this adapter is 100 meters.
Make sure that you have installed the correct driver for the
network operating system you are running (refer to Chapter 4,
“Loading Network Drivers”).
If any problem persists, refer to Appendix B, “Technical Support.”
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LEDs
5-11
LEDs
Each Fast EtherLink EISA adapter has three LEDs, as shown in
Figure 5-2.
ACT
L
10
N
K
100
Figure 5-2 Fast EtherLink Adapter Backplate
Table 5-2 summarizes Fast EtherLink EISA adapter LED functions.
The adapter must be physically connected to the network and
network drivers must be loaded for the LEDs to work.
Table 5-2 Fast EtherLink EISA Adapter LEDs
LED
10 LNK Green:
Shows link integrity polarity
and polarity reversal
100 LNK Green:
Description
Flashing
Steady
Off
Reversed cable Good 10BASE-T
No connection
connection between between adapter
adapter and hub
and hub
Not applicable Good 100BASE-TX
No connection
Shows link integrity
connection between between adapter
adapter and hub
and hub
ACT
Yellow:
Network traffic Not applicable
No traffic
Indicates port traffic present
for either speed
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5-12
CHAPTER 5: PERFORMING TROUBLESHOOTING AND DIAGNOSTIC TESTS
If you experience any problems, first make sure that the
appropriate driver is loaded, that the proper cable is
connected to the adapter port, and that the hub complies
with the adapter specifications (10 Mbps 10BASE-T or
100 Mbps 100BASE-TX). Then recheck the LED.
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SPECIFICATIONS
A
This appendix lists the specifications for the Fast EtherLink
EISA adapter. It also contains pin assignments for the
adapter’s RJ-45 connector.
Adapter Card Specifications
Network Interface
10 Mbps Ethernet
10BASE-T
Ethernet IEEE 802.3 industry
standard for a 10 Mbps baseband
CSMA/CD local area network
100 Mbps Ethernet
100BASE-TX
Ethernet IEEE 802.3u standard for a
100 Mbps baseband CSMA/CD
local area network
Physical Dimensions
Length:
15.764 cm (6.148 in)
10.641 cm (4.150 in)
Height:
Environmental Operating Range
Operating temperature: 0˚ to 70˚ C (32˚ to 158˚ F)
Humidity:
10 to 90% noncondensing
To 3,000 meters (9,840 ft)
Altitude:
Power Requirements
Operating voltage:
+5 V ± 5% @ 500 mA max
+12 V ± 5% @ 160 mA max
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A-2
APPENDIX A: SPECIFICATIONS
RJ-45 Connector Pin Assignments
Figure A-1 shows the RJ-45 connector pin assignments.
8
7
6
5
4
3
RD– ( 6 )
RD+ ( 3 )
TD– ( 2 )
TD+ (1)
2
1
12345678
Figure A-1 RJ-45 Connector Pin Assignments
When Category 5 UTP cable is used, the pin assignments are
identical for 10BASE-T and 100BASE-TX.
Cabling Requirements
When properly connected to a 10BASE-T network, the
Fast EtherLink EISA adapter operates in 10BASE-T mode and
supports standard 10BASE-T cable topologies and types,
including Category 3, 4, or 5 UTP for 10 Mbps.
When properly connected to a 100BASE-TX network, the
Fast EtherLink EISA adapter operates in 100BASE-TX mode
and supports Category 5 UTP cable only.
In either case, the cable, quality, distance, and connectors must
comply with the EIA/TIA 568 “Commercial Building Wiring
Standard” and the Technical Services Bulletin TSB38 standards.
The maximum UTP cable distance is 100 meters at either
speed.
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TECHNICAL SUPPORT
B
3Com provides easy access to technical support information
through the variety of services described in this appendix.
On-line Technical Services
3Com offers worldwide product support seven days a week,
24 hours a day, through the following on-line systems:
■
■
■
■
3Com Bulletin Board Service (3ComBBS)
World Wide Web site
ThreeComForum on CompuServeâ
3ComFactsSM automated fax service
3Com Bulletin Board Service
3ComBBS contains patches, software, and drivers for all 3Com
products, as well as technical articles. This service is available
via modem or ISDN seven days a week, 24 hours a day.
Access by Modem
To reach the service, set your modem to 8 data bits, no parity,
and 1 stop bit. Call the telephone number nearest you:
Country
Australia
France
Data Rate
Telephone Number
(61) (2) 955 2073
up to 14400 bps
up to 14400 bps
up to 9600 bps
up to 14400 bps
up to 9600 bps
up to 14400 bps
up to 14400 bps
up to 14400 bps
up to 14400 bps
up to 14400 bps
(33) (1) 69 86 69 54
Germany
Hong Kong
Italy (fee required)
Japan
(49) (89) 627 32 188 or (49) (89) 627 32 189
(852) 537 5601
(39) (2) 273 00680
(81) (3) 3345 7266
Singapore
Taiwan
(65) 534 5693
(886) (2) 377 5838 or (886) (2) 377 5840
(44) (144) 227 8278
U.K.
U.S.
(1) (408) 980 8204
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B-2
APPENDIX B: TECHNICAL SUPPORT
World Wide Web Site
Access the latest networking information on 3Com’s World
Wide Web site by entering our URL into your Internet browser:
This service features news and information about 3Com
products, customer service and support, 3Com’s latest news
releases, selected articles from 3TECHä, 3Com’s award-winning
technical journal, and more.
ThreeComForum on CompuServe
ThreeComForum is a CompuServe-based service containing
patches, software, drivers, and technical articles about all
3Com products, as well as an interactive forum for technical
questions. To use ThreeComForum, you need a CompuServe
account.
To use ThreeComForum:
1
2
3
Log on to CompuServe.
Enter go threecom
Press [Return] to see the ThreeComForum main menu.
3ComFacts Automated Fax Service
3Com Corporation’s interactive fax service, 3ComFacts, provides
data sheets, technical articles, diagrams, and troubleshooting
instructions on 3Com products 24 hours a day, seven days a week.
Call 3ComFacts using your touch-tone telephone.
International access numbers are:
Country
Hong Kong
U.K.
Fax Number
(852) 537 5610
(44) (1442) 27 8279
(1) (408) 727 7021
U.S.
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Support from Your Network Supplier
B-3
Local numbers are available within the following countries:
Country
Australia
Belgium
Denmark
Finland
France
Fax Number
800 123853
0800 71279
800 17319
Country
Netherlands
Norway
Fax Number
06 0228049
800 11062
Portugal
05 05 442607
98 001 4444
05 90 81 58
0130 8180 63
1678 99085
Russia (Moscow Only) 956 0815
Spain
Sweden
U.K.
900 964445
020 792954
0800 626403
Germany
Italy
Support from Your Network Supplier
If additional assistance is required, contact your network
supplier. Many suppliers are authorized 3Com service partners
who are qualified to provide a variety of services, including
network planning, installation, hardware maintenance,
application training, and support services.
When you contact your network supplier for assistance, have
the following information ready:
■
■
■
Diagnostic error messages
A list of system hardware and software, including revision levels
Details about recent configuration changes, if applicable
If you are outside the U.S. and Canada, contact your local
3Com sales office to find your authorized service provider:
Country
Telephone Number Country
Telephone Number
(525) 531 0591
Australia (Sydney) (61) (2) 959 3020
(Melbourne) (61) (3) 653 9515
Mexico
Netherlands
Singapore
South Africa
Spain
(31) (3) 402 55033
(65) 538 9368
Belgium
Brazil
(32) (2) 7164880
(55) (11) 546 0869
(905) 882 9964
(27) (11) 803 7404
(34) (1) 3831700
(46) (8) 632 91 00
(886) (2) 577 4352
Canada
France
(33) (1) 69 86 68 00
(49) (89) 6 27 32 0
Sweden
Germany
Taiwan
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B-4
APPENDIX B: TECHNICAL SUPPORT
Country
Telephone Number Country
Telephone Number
(continued)
Hong Kong
Italy
(852) 868 9111
United Arab Emirates (971) (4) 349049
U.K. (44) (1628) 897000
(39) (2) 273 02041
(81) (3) 33457251
Japan
Returning Products for Repair
A product sent directly to 3Com for repair must first be
assigned a Return Materials Authorization (RMA) number.
A product sent to 3Com without an RMA number will be
returned to the sender unopened, at the sender’s expense.
To obtain an RMA number, call or fax:
Country
Telephone Number
(800) 876 3266, option 2
(44) (1442) 278000
Fax Number
U.S. and Canada
Europe
(408) 764 7120
(44) (1442) 236824
(1) (408) 764 7290
Outside Europe, U.S. and Canada
(1) (408) 492 1790
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GLOSSARY
10BASE-2
10BASE-5
10BASE-T
100BASE-T
AUI
The IEEE standard for a 10 megabit per second baseband
network on thin coaxial cable.
The IEEE standard for a 10 megabit per second baseband
network on thick coaxial cable.
The IEEE standard for a 10 megabit per second baseband
network on twisted-pair cable.
The IEEE standard for 100 megabit per second CSMA/CD over
two pairs of Category 5 UTP or STP wire.
Attachment Unit Interface Connector. Also called the DIX
(DECâ-Intelâ-Xeroxâ) connector. This is a female 15-pin
D connector used with an external transceiver.
AUI cable
AutoLink
Also known as the transceiver cable. The AUI cable is used to
connect an external transceiver to a computing device.
3Com autoinstallation and autoconfiguration software for
NetWare DOS clients. It automatically configures the adapter
by selecting the correct interrupt level and I/O base address,
checking for the network connection, and detecting the
correct frame type.
Auto Select Media Type
A 3Com utility that detects the type of network cable connected
to the adapter and automatically selects that connection for
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2
GLOSSARY
data transmission.This function is implemented by all NetWare
ODI drivers, Windows for Workgroups drivers, NDIS 2.01 drivers,
and Windows NT and Windows 95 drivers.
Backbone
Backplane
Bus
The main transmission medium used to interconnect the
workgroup areas of a network. It is usually coaxial or fiber.
A motherboard assembly in a PC with connectors and printed
circuit traces into which printer circuit boards are inserted.
An electronic pathway along which signals are transmitted
from one area of a computer to another.
Bus master adapter
An adapter that contains its own processor, which allows the
adapter to operate independently of the computer’s main
processor.
Coaxial cable
An electrical wire consisting of two primary electrical
elements: an outer braided wire that acts as a ground and an
inner one used to carry signals.
Configuration
The software settings that allow different hardware components
of a computer system to communicate with one another.
CSMA/CD
Driver
Carrier Sense Multiple Access with Collision Detection. A
baseband protocol with a built-in collision-detection technique.
A program, usually resident in server or workstation memory,
that controls the network hardware (such as adapters or
controllers) or implements the protocol stacks through which
higher-level applications communicate with the network
hardware.
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GLOSSARY
3
Echo server
EISA
A computer set up to function as an “echo” to the primary
computer. An echo server receives packets from the adapter
being tested and echoes them back to the adapter.
Extended Industry Standard Architecture. The EISA 32-bit
extended AT personal computer bus architecture is compatible
with the 16-bit ISA architecture.
EMM386
Expanded Memory Manager. A dual-purpose memory
manager that comes with MS-DOS. It provides access to the
upper memory area, which enables you to free conventional
memory by running device drivers in upper memory. EMM386
also uses extended memory to simulate expanded memory.
Refer to Microsoft documentation for additional information.
Ethernet
A local area network standard defining a physical medium
and its method of placing data, or packet signaling, on a cable.
Access to the cable is based on CSMA/CD (carrier sense
multiple access with collision detection).
Fast Ethernet
A 100 Mbps technology based on the 10BASE-T Ethernet
CSMA/CD network access method.
ISA
Industry Standard Architecture. A 16-bit extension of the
original IBMâ PC bus architecture. The IBM Personal
Computer ATâ bus.
Loopback
A type of diagnostic test in which the transmitted signal is
returned to the sending device after passing through all, or a
portion of, a data communications link or network. A loopback
test permits the comparison of a returned signal with the
transmitted signal.
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4
GLOSSARY
NDIS
Network Driver Interface Specification. Defines the LAN Manager
network driver architecture and interfaces that let a DOS or OS/2
system support network adapters.This architecture provides a
standardized way to write drivers for network adapters.
NetWare
A series of network operating systems and related products
made by Novell, Inc.
ODI driver
Open Data-Link Interface. A MAC-level specification developed
by Novell and Appleâ. Drivers complying with this specification
can work with NetWare 2.x, 3.x, and 4.x. Like NDIS, ODI drivers
support multiple protocols and adapters, and can be unloaded
from memory to conserve conventional DOS RAM space.
Parallel Tasking
Third-generation Ethernet adapter architecture. Parallel Tasking
technology accelerates data transfer by processing data packets
simultaneously instead of sequentially. For example, when
transmission is the task, the Parallel Tasking architecture begins
to write data to the network even before an entire frame has
been loaded into the adapter’s buffer memory.This permits
complete parallelism in all data transfers.
Server
In a client-server computing environment, a device that provides
access to network services, such as printers or applications.
Transceiver
A hardware device that links a node to a network cable and
functions as both a transmitter and a receiver.
Twisted-pair
Wiring similar to that found in the telephone system,
consisting of two insulated wires loosely twisted around each
other to help cancel out induced noise in balanced circuits.
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INDEX
using 4-4
AUTOLINK.CFG file 4-4
Symbols
!TCM5920.CFG file 3-3
.CFG files 3-3
Numerics
B
10/100BASE-T EISA adapter 1-1
100BASE-TX
boot PROM 2-2
bulletin board service B-1
Ethernet networks 2-5
Media Type option 3-5
10BASE-T
Ethernet networks 2-5
Media Type option 3-5
3C597.SET file 3-8
3C59X.COM file 4-3
3C59X.LAN file 4-10, 4-12, 4-13
3C5X9 drivers 4-10
3Com Bulletin Board Service
(3ComBBS) B-1
C
changing
diagnostic test setup 5-9
software options 3-4
command line, using 5-4
CompuServe B-2
configuration
3Com sales offices B-3
3ComFacts 4-2, B-2
EISA 4-8
option 3-5
saving 3-8
A
accessing DOS 4-2
adapter(s)
configuring 3-1
connecting to network 2-5
diagnostic tests 5-2
drivers 4-1
features 1-1
inserting 2-2
connecting to the network 2-5
conventions
inspecting 2-2
notice icons 2
multiple 3-8, 4-7, 4-11
troubleshooting 5-1
address, port 4-7, 4-11, 4-12, 4-13
Auto Select Media Type 2-7
Auto Select Media Type option 3-5
AUTOEXEC.BAT file 4-5, 5-2
text 2
D
Desktop Management Interface
(DMI) 4-16
diagnostic program, starting 5-3
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2
INDEX
diagnostic tests
changing test setup 5-9
F
command line access 5-4
echo server 5-6
fax service. See 3ComFacts
FIFO Loopback Test 5-5
finding
failed 5-8
Group 1 5-3, 5-4, 5-5
Group 2 (not used) 5-3
Group 3 (Echo Server) 5-3, 5-5
running under Windows 95 5-3
starting 5-3
port address 4-11, 4-12
Full Duplex option 3-5
DOS, accessing 4-2
DOS ODI client 4-1, 4-3, 4-4, 4-5, 4-7
driver agents 4-16
drivers
G
Group 1 tests 5-4, 5-5
Group 3 test 5-5, 5-6
compatibility 4-2
information on availability B-1
location 4-2
NDIS 4-15
Windows for Workgroups 4-15
Windows NT 4-15
NetWare 4-3
non-NetWare 4-14
not loading 3-4
H
hardware installation 2-1
help information 2-4, 3-8, 5-5
I
hardware 2-1
UNIX 4-16
Windows 95 4-14
NetWare 4.x server drivers 4-10
NetWare DOS ODI driver 4-3
Interrupt Test 5-5
E
Echo Exchange Test 5-3
echo server, setting up 5-6
EEPROM Test 5-5
L
EISA 1-1
configuration diskette 3-2
EL59X.386 driver 4-15
EL59X.DOS driver 4-15
EL59X.SYS driver 4-15
Encoder/Decoder Loopback Test 5-5
end-user software license
agreement 4-5
EtherDisk diskette 3-2, 4-10
Ethernet Core Loopback Test 5-5
expansion slot 2-3
license agreement 4-5
LSLENH.NLM file 4-11, 4-13
M
Management Information File
(MIF) 4-16
Media Type option 3-5
memory managers 3-4
MONITOR.NLM file 4-11, 4-13
multiple adapters 3-8, 5-4
client 4-7
server 4-11
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INDEX
3
N
S
NDIS drivers 4-15
safety precautions 2-2
NetWare
saving configuration settings 3-8
settings
4.x server driver 4-10, 4-12
DOS ODI client driver 4-3, 4-4
environment 4-3
saving 3-8
installing drivers 4-3
with a server 4-10
with multiple adapters 4-8, 4-9
NetWare Loadable Modules
(NLMs) 4-10, 4-12
shared interrupts 4-4
slot number 4-9
software configuration options 3-4, 3-5
changing 3-6
NETWARE\SERVER subdirectory 4-11
network
specifications A-1, A-2
connecting to 2-5
drivers 4-1
interface A-1
management 4-16
Network Driver Optimization option 3-5
network supplier support B-3
non-NetWare environment 4-14
NWCLIENT subdirectory 4-9
tests, diagnostic. See diagnostic tests
ThreeComForum B-2
Transcend PC Link SmartAgent network
management software 1-2, 4-16
O
on-line help 2-4, 3-4, 3-8, 4-14
on-line technical services B-1
OS/2 4-3
U
UNIX driver 4-16
UTP cabling 2-5, A-2
P
W
package contents 2-2
pin assignments A-2
port address 4-11, 4-12, 4-13
PROTOCOL.INI file 4-15
Windows 4-3
Windows 95 1-1, 4-1
confirming adapter installation 2-4
Q
QINSTALL\SERVER directory 4-4
Windows NT 4-15
wiring requirements
100BASE-TX 2-5, A-1
10BASE-T 2-5, A-1
R
readme files 4-11
Register Access Test 5-5
returning products for repair B-4
reversed cable polarity 5-11
RJ-45 connector 1-2, 2-5
pin assignments A-2
Z
Zoom button 5-8
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LIMITED WARRANTY
HARDWARE: 3Com warrants its hardware products to be free from defects in workmanship and
materials, under normal use and service, for the following lengths of time from the date of
purchase from 3Com or its Authorized Reseller:
Internetworking products
One year
Network adapters
Lifetime
Ethernet stackable hubs and unmanaged Ethernet fixed port repeaters
Lifetime*
(One year if
not registered)
*Power supply and fans in these stackable hubs and unmanaged repeaters One year
Other hardware products
Spare parts and spares kits
One year
90 days
If a product does not operate as warranted during the applicable warranty period, 3Com shall, at
its option and expense, repair the defective product or part, deliver to Customer an equivalent
product or part to replace the defective item, or refund to Customer the purchase price paid for
the defective product. All products that are replaced will become the property of 3Com.
Replacement products may be new or reconditioned. Any replaced or repaired product or part
has a ninety (90) day warranty or the remainder of the initial warranty period, whichever is longer.
3Com shall not be responsible for any software, firmware, information, or memory data of
Customer contained in, stored on, or integrated with any products returned to 3Com pursuant to
any warranty.
SOFTWARE: 3Com warrants that the software programs licensed from it will perform in
substantial conformance to the program specifications therefor for a period of ninety (90) days
from the date of purchase from 3Com or its Authorized Reseller. 3Com warrants the magnetic
media containing software against failure during the warranty period. No updates are provided.
3Com's sole obligation hereunder shall be (at 3Com's discretion) to refund the purchase price
paid by Customer for any defective software products, or to replace any defective media with
software which substantially conforms to 3Com's applicable published specifications. Customer
assumes responsibility for the selection of the appropriate applications program and associated
reference materials. 3Com makes no warranty that its software products will work in combination
with any hardware or applications software products provided by third parties, that the operation
of the software products will be uninterrupted or error free, or that all defects in the software
products will be corrected. For any third party products listed in the 3Com software product
documentation or specifications as being compatible, 3Com will make reasonable efforts to
provide compatibility, except where the non-compatibility is caused by a “bug” or defect in the
third party's product.
STANDARD WARRANTY SERVICE: Standard warranty service for hardware products may be
obtained by delivering the defective product, accompanied by a copy of the dated proof of
purchase, to 3Com's Corporate Service Center or to an Authorized 3Com Service Center during
the applicable warranty period. Standard warranty service for software products may be obtained
by telephoning 3Com's Corporate Service Center or an Authorized 3Com Service Center, within
the warranty period. Products returned to 3Com's Corporate Service Center must be
pre-authorized by 3Com with a Return Material Authorization (RMA) number marked on the
outside of the package, and sent prepaid, insured, and packaged appropriately for safe shipment.
The repaired or replaced item will be shipped to Customer, at 3Com's expense, not later than
thirty (30) days after receipt by 3Com.
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WARRANTIES EXCLUSIVE: IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE,
CUSTOMER’S SOLE REMEDY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE
PRICE PAID, AT 3COM’S OPTION. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE
AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, EITHER IN FACT OR BY
OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 3COM NEITHER ASSUMES NOR
AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION
WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.
3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION
DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY
CUSTOMER'S OR ANY THIRD PERSON'S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING,
UNAUTHORIZED ATTEMPTS TO REPAIR, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE
INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.
LIMITATION OF LIABILITY: IN NO EVENT, WHETHER BASED IN CONTRACT OR TORT (INCLUDING
NEGLIGENCE) SHALL 3COM BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR
PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE, LOSS OF BUSINESS, OR OTHER
FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS,EVEN IF
3COM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
Some states do not allow the exclusion of implied warranties or the limitation of incidental or
consequential damages for consumer products, so the above limitations and exclusions may not
apply to you. This warranty gives you specific legal rights which may vary from state to state.
GOVERNING LAW: This Limited Warranty shall be governed by the laws of the state of California.
3Com Corporation
5400 Bayfront Plaza
Santa Clara, CA 95052-8145
(408) 764-5000
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FCC CLASS B CERTIFICATION STATEMENT
3Com Corporation
Model No: 3C597-TX
FCC ID: DF63C597-TX
Made in U.S.A.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1
2
this device may not cause harmful interference, and
this device must accept any interference received, including interference that may cause
undesired operation.
WARNING: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules, and the Canadian Department of
Communications Equipment Standards entitled, “Digital Apparatus,” ICES-003. These limits are
designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
■ Reorient or relocate the receiving antenna.
■ Increase the separation between the equipment and receiver.
■ Connect the equipment into an outlet on a circuit different from the one which the receiver is
connected to.
■ Consult the dealer or an experienced radio/TV technician for help.
The user may find the following booklet prepared by the Federal Communications Commission
helpful:
The Interference Handbook
This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Stock
No. 004-000-00345-4.
NOTE: In order to maintain compliance with the limits of a Class B digital device, 3Com requires
that you use quality interface cables when connecting to this device. Changes or modifications
not expressly approved by 3Com could void the user’s authority to operate this equipment. Refer
to the manual for specifications on cabling types.
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CISPR B COMPLIANCE
This device complies with the EMC directive of the European Community and meets or exceeds
the following technical standard:
EN 55022 – Limits and Methods of Measurement of Radio Interference Characteristics of
Information Technology Equipment.
This device complies with the CISPR Class B standard.
WARNING: This is a Class B product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
CE NOTICE
Marking by the symbol
indicates compliance of this equipment to the EMC directive of the
European Community. Such marking is indicative that this equipment meets or exceeds the
following technical standards:
■ EN 55022—“Limits and Methods of Measurement of Radio Interference Characteristics of
Information Technology Equiment.”
■ EN 50082-1—“Electromagnetic compatibility —Generic immunity standard Part 1: Residential,
commercial, and light industry.”
■ IEC 801-2—“Electromagnetic compatibility for industrial-process measurement and control
equipment Part 2: Electrostatic discharge requirements.”—Severity level 3.
■ IEC 801-3—“Electromagnetic compatibility for industrial-process measurement and control
equipment Part 3: Radiated electromagnetic field requirements.”—Severity level 2.
■ IEC 801-4—“Electromagnetic compatibility for industrial-process measurement and control
equipment Part 4: Electrical fast transient/burst requirements.”—Severity level 2.
■ A “Declaration of Conformity” in accordance with the above standards has been made and is
on file at 3Com Corporation.
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