Philips DECT 211 User Manual

INSTALLING  
2
1
&
3
PHILIPS  
PHILIPS  
2,4  
V
2,4  
V
PHILIPS  
2,4  
V
5
4
24  
PHILIPS  
,
duo  
See last page  
Quattro  
Installing your telephone  
Inserting / Replacing battery pack / Telephone connection  
Warning: To insert battery pack and /or to connect your telephone, please refer to the  
drawings printed on the inside cover.  
With the help of the installation drawings :  
1.- Plug the line cord (A) into the line socket on your DECT 211 or DECT 215 base station.  
Plug the power cable (B) into the power socket on your DECT 211 or DECT 215 base station.  
Plug the power supply unit into the wall socket.  
Connect the telephone line cord into the wall socket.  
2.- Open the battery door on the handset by sliding it down.  
3.- Connect the battery pack to the connector inside the handset. Place the battery pack with  
sticker face up and wires along the left side of the battery pack.  
4.- Replace the battery door.  
5.- Put the handset on the base and charge for 24 hours before use.  
Charging / Recharging the telephone (See battery status icon on page 4.)  
On first use or when inserting a new battery, charge the battery with the handset for at  
least 24 hours. This ensures optimal battery life reached after 3 cycles of charge/uncharge.  
The battery needs to be charged if you hear a beep when using the telephone.  
The battery life is about 300 hours in stand-by time and 18 hours in communication.  
Configuring the phone for use  
Don’t change your configuration code if you live in UK or Northern Ireland. Your  
product is already factory configured with the right settings.  
Warning : This product is ONLY designed to be  
used in countries LISTED below.  
Code  
Country  
44  
44  
Northern Ireland  
UK  
Warning : If you live in the country in the table below, you must enter the relevant  
configuration code using the key sequence shown followed by your country code.  
Rep. of Ireland  
153  
For Example to configurate for Republic of Ireland :  
dial 153  
Advice : If you have bought your product in any of the above countries but want to use it  
in another one, you can enter the configuration code, according to the above tables, in  
order to activate the right country settings. Nevertheless, you have to change the telephone  
line cord adapter according to the country where you want to use it.  
1
Environment & Safety  
Safety information : This equipment is not designed for making emergency calls when  
the power fails. An alternative should be made available for access to emergency calls.  
Power requirements : The product requires an electrical supply of 220-240 volts, single  
phase alternating current, excluding IT installations defined in standard EN 60-950.  
WARNING ! The electrical network is classified as dangerous according to criteria in the  
standard EN 60-950. The only way to power down this product is by unplugging the power  
supply from the electrical outlet. Ensure the electrical outlet is located close to the  
apparatus and is always easily accessible.  
Telephone connection : The voltage on the network is classified as TNV-3  
(Telecommunication Network Voltages, as defined in the standard EN 60-950). Following a  
power cut, date and time settings, as well as the call in progress are lost.  
Safety precautions : Do not allow the handset to come into contact with liquids. Do  
not open the handset or the base station. This could expose you to high voltages. Do not  
allow the charging contacts or the battery to come into contact with conductive materials.  
Environmental care : Please remember to observe the local regulations regarding the  
disposal of your packaging materials, exhausted batteries and old phone and where possible  
promote their recycling.  
You can install your product immediately and start using the  
phone after charging it for 24 hours.  
You need to perform an operator setting if you are not connected  
to the main operator network in your country. (see page 10)  
In case you need to change the battery pack, always use a  
NiMH AAA 730 x 2 rechargeable battery pack .  
multihandset packs  
The information included in this manual are valid for DECT 211 and DECT  
215 multihandset packs.  
Philips has marked the battery and packaging with standard symbols designed to  
promote the recycling and appropriate disposal of your eventual waste.  
Batteries should not be disposed of with general household waste.  
A financial contribution has been paid to the associated national recovery & recycling  
system.  
2
DECT 211 & DECT 215 Handsets  
DECT 211  
DECT 215  
Keypad  
Talk key  
p 5  
p 6  
p 7  
p 5  
p 8  
p 5  
p 5  
p 14  
Phonebook keys  
Call log key  
Redial list & correction key  
Validation and intercom key  
Loudspeaker key (DECT 211)  
Loudspeaker/Answerphone key (DECT 215)  
Programming and recall type key  
Volume key  
p 5  
3
DECT 211 & DECT 215 Base Stations  
Screen Icons  
Answerphone settings / Answerphone On (DECT 215 only)  
Handset ringer settings  
p 9  
p 13  
p 14  
p 14  
p 9  
Handset registering / unregistering  
Technical settings  
Message indicator on answerphone (DECT 215 only)  
Battery charge status :  
Call log / Voicemail Box  
Loudspeaker  
charge in progress -  
fully charged -  
low p 1  
p 7  
p 5  
p 6  
p 8  
p 6  
p 15  
Friend phonebook  
Call in progress  
-
Internal call  
Family phonebook  
Base / Handset link  
* subject to a subscription with your operator  
Paging key p 8  
4
Using the telephone  
Making a call  
Answering a call / Hanging up  
flashes  
answer the call.  
on an  
incoming  
call.or if the  
answerphone  
DECT 215 is  
on line.  
To end the conversation, press the key again or replace the handset on the  
base station.  
Calling directly  
dial the phone number.  
Predialling the number before calling  
To correct  
entries use  
Dial the phone number  
Calling from a phonebook  
.
or  
or  
to scroll through the list  
Adjusting the volume (earpiece or loudspeaker)  
Using handsfree on the handset  
3 volume  
levels are  
available for  
both the  
earpiece and  
the  
loudspeaker.  
on DECT 211 handset  
on DECT 215 handset  
Activating / Deactivating the loudspeaker  
/
Warning: Handsfree activation could suddenly increase the volume in the  
earpiece to a very high level. Make sure the handset is not too close to  
your ear.  
Using the Redial list and Correction key  
Accessing / exiting the redial list  
The redial list  
contains the  
last 5 numbers  
called : from  
the latest to  
the oldest.  
or  
/
to scroll through the redial list  
to exit  
Calling a number from the redial list  
or  
to scroll through the redial list  
Deleting a number from the redial list  
or  
to delete the current entry  
to scroll through the redial list  
5
Storing one of the redial list numbers into one of your phonebooks  
or  
or  
beep  
enter  
to scroll through the redial list  
the name  
Number correction  
corrects :  
a digit when predialling,  
a digit or a character when entering names in the phonebooks.  
A long press on  
aborts any procedure in progress.  
Creating and changing phonebook entries  
The telephone has two phonebooks :  
You can also  
create an  
A 20-entry family phonebook (see VIP feature p.13)  
entry from the  
redial list and  
the call log*.  
A 20-entry friends phonebook. (see VIP feature p.13)  
Creating an entry  
Each entry contains a name (max.10 characters) and a number (max. 16 digits).  
1. Enter the phone number and press  
or  
.
Press  
Note : To insert a pause, long press on  
.
or  
to  
2. Enter the name and press  
to validate.  
access or exit  
the  
phonebooks.  
Changing an entry (name)  
or  
or  
to scroll through the list  
to modify the name  
to modify the old number  
to delete the entry  
Changing an entry (number)  
or  
or  
to scroll through the list  
Deleting an entry  
or  
or  
to scroll through the list  
* Subject to a subscription with your operator.  
6
Using the call log  
This feature is available if you have registered to the caller identification service  
with your operator.  
The call log stores the last 10 external calls received :  
- answered calls  
- unanswered calls  
- Voicemail box service information*  
- messages from your answerphone (DECT 215 only) ( ).  
flashes if  
there is a new  
message on  
the Voicemail  
box.(subject  
to a  
* Subject to a subscription with your operator.  
subscription  
with your  
operator).  
Accessing / exiting the call log  
or  
/
to scroll through the log  
to exit  
Consulting the call log  
The screen can either display :  
Time and date  
depends on  
the network.  
the caller’s number*  
the caller’s name (if known in the phonebook, or if sent by the network)*  
stars if it is an unidentified call**  
dashes if non recognised number  
Note : If the  
You can display, the phone number, the time and date of the call by pressing  
icon  
keeps on  
flashing after  
having  
.
Press  
to return to consulting mode.  
consulted all  
the messages  
on your  
* Subject to a subscription with your operator for the Caller Line Identification and/or Name  
Display services.  
** Withheld caller identification  
Voicemail box  
and after  
Calling a number from the call log  
having read all  
the call log  
entries, you can  
switch them off  
by deleting the  
call log entry  
which  
or  
to scroll through the log  
Deleting an entry from the call log  
or  
beep  
to scroll through the log  
to exit  
corresponds to  
the message.  
Storing one of the log numbers into your phonebooks  
or  
or  
beep  
enter  
to scroll through the log  
the name  
7
Using the intercom  
This function can only be used with a multi-handset configuration. It allows you to  
make free internal calls and transfer external calls from one handset to another.  
Intercom &  
call transfer  
are only  
Internal call  
possible with  
handsets*  
short press to call all the handsets in idle mode.  
long press, enter the handset number (1 to 4) to call the selected  
registered to  
the same base  
station.  
handset in idle mode.  
* If the handset does not belong to the DECT 211 or DECT 215 range, this  
function may not be available.  
Press  
or  
to answer or hang up the internal call.  
Fast call transfer  
During a call in progress you can transfer the call without waiting for the  
During  
transfer, the  
person on hold  
will hear music.  
other handset to pick up :  
All the handsets ring.  
.
4 handsets can  
be registered  
to the same  
base station.  
Call transfer to a specific handset  
During a call in progress you transfer the call to a specific handset :  
Long press on enter the handset number (1 to 4)  
Paging  
This feature allows you to locate the handset(s).  
Press  
on the base station, all the subscribed handsets ring. Once  
located, press any key on the handset to stop ringing or press  
again.  
8
Using your answerphone  
Setting up the answerphone  
The answerphone is by default activated with a pre-recorded message and the  
answer & record mode.  
Recording capacity : 9 min. (standard quality) - 6 min (high quality) : including  
personal outgoing message if recorded.  
Activating the answerphone  
icon is  
beep  
on.  
off.  
To exit  
Deactivating the answerphone  
icon is  
icon  
beep  
To exit  
Playing new messages / playing a memo  
. You can adjust the volume using  
blinks.  
Playing your old messages  
or  
icon is  
previous or next message  
To exit  
on.  
Deleting the current message  
When playing  
a message, the  
date and time  
of the  
message are  
displayed on  
the handset.  
listen to the  
message  
To exit  
Deleting all messages  
.
Long press  
To exit  
Playing the current outgoing message  
the outgoing message  
is played  
.
To exit  
9
Recording your personal outgoing message  
*You will hear  
the personal  
outgoing  
*
speak after the beep  
To exit  
message.  
However, if you do so, you will permanently erase the pre-recorded  
outgoing message.  
This local  
message  
Recording a memo  
If you want to leave a local message for your family :  
(memo) is  
treated like all  
other  
speak after the beep  
To exit  
answerphone  
messages.  
Selecting the answerphone mode  
You can select either answering mode only (which plays an outgoing message but  
does not take messages) or answering & recording mode (which takes messages.)  
or  
to switch between modes To exit  
answering &  
recording mode  
answering only mode  
Advice: prior to using the answering-only mode, make sure that you have adapted the outgoing message.  
Screening the calls while a message is being left  
This allows you to listen to any caller leaving a message and to decide whether or  
not to take the call.  
Activating call screening  
From the handset :  
Deactivating call screening  
From the handset :  
The last  
selected level  
will be  
Increasing the volume of the call screening  
During call screening, the volume can be adjusted. 4 volume levels are  
available, including silent.  
registered for  
the next call.  
Press  
until you have reached the desired volume.  
When the  
answerphone  
Call interception  
is on-line,  
blinks.  
The recording of the current message is stopped and the call is taken.  
10  
Remote access  
This allows you to remotely dial in and access your answerphone via any  
telephone with a  
key and tone dialling.  
RC  
Remotely activating the answerphone  
(Registration  
Code) code is  
written under  
the base.  
Dial your phone number  
enter the RC Code*  
after 9 rings and a beep  
to activate  
* or enter  
your personal  
Remote  
Access Code  
(see p 13).  
Remotely deactivating the answerphone  
Dial your phone number  
enter the RC Code*  
during the outgoing message  
to deactivate  
Remotely accessing the answerphone  
1. Dial your phone number**  
** You will  
hear the  
recorded  
outgoing  
message.  
2. During the outgoing message press  
access code  
and enter your remote  
Functions available during remote access  
Keys  
Functions  
Replay the message  
Play the previous message  
Play the message  
Play the next message  
Play the outgoing message  
Delete the current message  
Stop playing message  
To record the outgoing message + press  
To record a local memo + press  
Note: if you want to deactivate the remote use see note page 13 in “Changing  
Remote Access Code”.  
11  
Customising the telephone  
Programming the phone  
To enter the programming mode press  
.
Use  
and  
Icons representing the menus will then be displayed on the screen :  
Réglages répondeur (uniquement pour le DECT 215)  
to  
navigate within  
the menus.  
Volume and melody settings (VIP melodies*)  
Handset registering  
Icons : flashing  
to select the  
menu and  
Other settings  
steady on once  
entered in the  
menu.  
Once the menu is selected with  
confirm your choice.  
and  
keys, press  
to  
Note : Each menu has one or several options. The options will appear on the  
screen one after the other by pressing . To exit the programming mode  
at any time press  
or  
(long press) .  
Answerphone settings (DECT 215 only)  
Changing the day (1st option out of 5 : 1/5)  
Each day is represented by a number : Monday as  
1...Sunday as 7.  
*The VIP  
settings allow  
to store the  
names in  
particular  
phonebook  
groups. A  
melody can be  
associated to a  
phonebook.  
When ringing,  
the VIP melody  
helps you  
identify the  
caller’s group.  
(see p. 13).  
Scroll to the required day number with  
and press to validate.  
Changing the time (option 2/5)  
or  
Enter the time (without any space or dash) and press  
to validate.  
Number of rings before answer (option 3/5)  
You can select from the list (2,3,4,5 and toll saver** )  
the number of rings after which the answerphone will  
take the call.  
Scroll to the required number of rings with  
and validate with  
or  
.
** :In toll saver mode, if there are new messages the answerphone will answer  
after 3 rings, and only after 5 rings if there are no new messages. So, you can hang  
up after 4 rings without paying for a call. Toll saver is useful for remote access only.  
12  
Changing Remote Access Code (option 4/5)  
To remotely access your answerphone you need to  
enter a secret code (4 digits). By default, this code is  
identical to the RC code written under the base.  
If you want to change the default code :  
Enter a personal code and press  
to validate.  
Note : You can delete with  
your Remote Access  
Code. If this code has been deleted, the remote-activation of  
the answerphone is not possible.  
:
High quality.  
:
Choosing the recording quality (option 5/5)  
You can choose the recording quality of your  
answerphone.  
Standard  
quality.  
Scroll to the required quality and validate with  
.
Handset  
ringer  
settings  
()  
*A VIP melody  
can be  
Ringer Volume (option 1 out of 4 :1/4)  
Scroll through the different volume settings using  
or keys. Press to validate your choice.  
associated to  
each  
phonebook.  
When ringing,  
the VIP melody  
helps you  
Handset Melody (option 2/4)  
Scroll through the 7 different melodies using  
or  
identify the  
caller’s group.  
keys. Press  
to validate.  
Friends phonebook (VIP) Melody* (option 3/4)  
is blinking  
when selecting  
the friends  
phonebook  
melody.  
Scroll through the 7 different melodies using  
or  
or  
keys. Press  
to validate.  
Family phonebook (VIP) Melody* (option 4/4)  
is blinking  
when selecting  
the family  
Scroll through the 7 different melodies using  
keys. Press  
to validate.  
phonebook  
melody.  
* Subject to a subscription with your operator to the Caller Line Identification service.  
13  
Handsets  
registering  
/
4 handsets can be registered to the base station. A handset  
can only be associated with 1 base station.  
To register another handset  
First enter registration mode by unplugging and  
plugging back in the power adapter to the  
electricity supply.  
Once the  
menu is selected, enter the RC* code written under the base and press  
to confirm.  
Warning : If you wish to associate a non-Philips handset to the DECT 211 or DECT 215 base  
stations, make sure that these handsets are GAP compliant otherwise they will not operate properly.  
To unregister the handset you use  
*RC code  
(Registration  
Code) is  
enter the RC code*  
To unregister all the handsets (except the handset you are using)  
enter the RC code*  
written under  
the base.  
Warning : Once unregistered, the handset is no longer operational.  
Technical settings (country dependent)  
If your network operator is not the main national network operator, you may have to change the  
line settings. Some of the following settings are available subject to a subscription with your operator  
and also technical availability.  
The options on this menu are country dependent and some may not exist in certain  
countries.  
To enter the following settings :  
or  
To scroll through the menus  
Press  
to exit the programming option.  
Changing Caller Identification type  
The Caller Identification service (Name and Number) is available subject to a subscription to your  
operator (according to availability). (Country dependent)  
or  
to choose the right setting among the list  
Changing the dial mode  
This allows you to select either DTMF tone dialling (faster dialling, access to operator services) or  
pulse dialling (also called “Loop disconnect” and used in countries without DTMF capability).The  
default value is TONE. (Country dependent, you may not be able to change to “Pulse”).  
or  
to choose TONE or PULSE  
14  
Changing recall type (flash setting)  
The use of some services accessed with  
(call waiting, call forward...) will  
depend on the flash setting (Short/Long) according to your installation type (Public,  
PABX). (country dependent)  
: Short .  
: Long.  
or  
to choose between Short or Long  
Troubleshooting  
Telephone troubleshooting.....  
Please read this user guide carefully before calling your Philips  
Customer Care Center.  
IF NEEDED, check that the appropriate country code is set in the  
phone :  
(see page 1).  
PROBLEMS  
CAUSES  
SOLUTIONS  
- No dialling tone when  
- The base station is not properly  
connected to electricity or to the  
telephone sockets.  
- Check the connections.(inside  
cover).  
pressing  
.
- Too far from the base station  
- Move closer to the base  
- Battery pack is low (low battery icon - Charge battery pack. (inside  
is displayed).  
cover).  
- The handset is not registered.  
- The handset is out of range.  
- Register the handset to the base  
station. (p 14)  
- Move closer to the base station.  
-
icon is blinking.  
- When the handset is placed - The handset is not placed correctly  
on the charging unit, no beep on the base station charging unit.  
- Take the handset off the base  
station and put it back again.  
- Clean them with a clean and dry  
cloth.  
is heard.  
- Charging contacts are dirty.  
Please contact your PHILIPS  
dealer in order to purchase new  
rechargeable battery pack.  
- Battery icon remains empty Handset battery pack is defective.  
although the handset has  
charged for 24 hours.  
- No symbol on the display.  
- Battery pack is uncharged.  
Charge battery pack. (inside cover).  
- The product is not properly connected Make sure your product is plugged  
in. (inside cover).  
Delete some entries to free  
memory space.  
- A phonebook entry has not The phonebook you wish to use is full.  
been memorised.  
- Bad audio quality (crackles,  
muted, echo, etc.).  
- Interference from nearby electrical - Try to plug the base station in  
appliance. elsewhere.  
- Base station installed in a room with - Install the base station in a  
thick walls.  
- You are using the handset too far  
from the base station.  
different room.  
- Move closer to the base station.  
- Caller display does not work. Service not activated, wrong operator Check your subscription with your  
or wrong setting. operator.  
15  
Answerphone troubleshooting.....  
PROBLEMS  
CAUSES  
SOLUTIONS  
- Answerphone icon is  
blinking on the display.  
The answerphone memory is full  
The answerphone memory is full.  
Consult and delete messages to  
free sufficient memory. (p 9)  
- The answerphone has not  
recorded your outgoing  
message.  
Consult and delete messages to  
free sufficient memory. (p 9)  
- The answerphone has  
stopped.  
The answerphone memory is full.  
Consult and delete messages to  
free sufficient memory. (p 9)  
Declaration of Conformity :  
We,  
PHILIPS Consumer Electronics  
Route d'Angers  
72081 Le Mans Cedex 9  
France  
Declare that the products DECT211xx and DECT 215xx are in compliance with ANNEX III of the R&TTE-  
Directive 1999/5/EC and then with the following essential requirements :  
Article 3.1 a : (protection of the health & the safety of the user)  
EN 60950-1 (2000)  
Article 3.1 b : (protection requirements with respect to electromagnetic compatibility)  
ETSI EN 301 489-6 V1.2.1 (08/2002) & ETSI EN 301 489-1 V1.3.1 (09/2001)  
Article 3.2 : (effective use of the radio spectrum)  
EN 301 406 (2003)  
The presumption of conformity with the essential requirements regarding Council Directive 1999/5/EC is  
ensured.  
Date : 24/02/2004  
Le Mans  
Quality Manager  
DECT & Home Telephony  
The product can only be connected to the analogue telephone network in the  
countries indicated on the back cover of this manual.  
The  
marking certifies compliance with technical regulations in  
accordance with the Directive 1999/5/EC for the safety of the user, electromagnetic  
perturbations and for radio spectrum.  
16  
duo  
INSTALLING  
Quattro  
1
2
3
4
5
&
PHILIPS  
24  
2,4  
V
PHILIPS  
PHILIPS  
PHILIPS  
2,4  
V
2,4  
V
duo  
6
7
8
9
10  
PHILIPS  
24  
2,4  
V
PHILIPS  
PHILIPS  
PHILIPS  
2,4  
V
2,4  
V
11  
12  
13  
14  
15  
PHILIPS  
24  
2,4  
V
PHILIPS  
PHILIPS  
PHILIPS  
2,4  
V
2,4  
V
Quattro  
16  
17  
18  
19  
20  
PHILIPS  
24  
2,4  
V
PHILIPS  
PHILIPS  
PHILIPS  
2,4  
V
2,4  
V

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