Philips Computer Monitor 241P4 User Manual

241P4  
EN User manual  
1
38  
44  
Customer care and warranty  
Troubleshooting & FAQs  
1. Important  
‡ꢀ Please use approved power cord provided  
by Philips all the time. If your power cord  
is missing, please contact with your local  
service center. (Please refer to Customer  
Care Consumer Information Center)  
1. Important  
This electronic user’s guide is intended for  
anyone who uses the Philips monitor.Take time  
to read this user manual before you use your  
monitor. It contains important information and  
notes regarding operating your monitor.  
‡ꢀ Do not subject the monitor to severe  
vibration or high impact conditions during  
operation.  
The Philips guarantee applies provided the  
product is handled properly for its intended use,  
in accordance with its operating instructions and  
upon presentation of the original invoice or cash  
receipt, indicating the date of purchase, dealer’s  
name and model and production number of the  
product.  
‡ꢀ Do not knock or drop the monitor during  
operation or transportation.  
Maintenance  
‡ꢀ To protect your monitor from possible  
damage, do not put excessive pressure  
on the LCD panel.When moving your  
monitor, grasp the frame to lift; do not lift  
the monitor by placing your hand or fingers  
on the LCD panel.  
1.1 Safety precautions and  
maintenance  
‡ꢀ Unplug the monitor if you are not going to  
use it for an extensive period of time.  
Warnings  
Use of controls, adjustments or procedures  
RWKHUꢀWKDQꢀWKRVHꢀVSHFLÀHGꢀLQꢀWKLVꢀGRFXPHQWDWLRQꢀ  
may result in exposure to shock, electrical  
hazards and/or mechanical hazards.  
‡ꢀ Unplug the monitor if you need to clean it  
with a slightly damp cloth.The screen may  
be wiped with a dry cloth when the power  
is off. However, never use organic solvent,  
such as, alcohol, or ammonia-based liquids  
to clean your monitor.  
Read and follow these instructions when  
connecting and using your computer monitor.  
‡ꢀ To avoid the risk of shock or permanent  
damage to the set, do not expose the  
monitor to dust, rain, water, or excessive  
moisture environment.  
Operation  
‡ꢀ Please Keep the monitor out of direct  
sunlight, very strong bright lights and away  
from any other heat source. Lengthy  
exposure to this type of environment may  
result in discoloration and damage to the  
monitor.  
‡ꢀ If your monitor gets wet, wipe it with dry  
cloth as soon as possible.  
‡ꢀ If foreign substance or water gets in  
your monitor, please turn the power off  
immediately and disconnect the power  
cord.Then, remove the foreign substance  
or water, and send it to the maintenance  
center.  
‡ꢀ Remove any object that could fall into  
ventilation holes or prevent proper cooling  
of the monitor’s electronics.  
‡ꢀ Do not block the ventilation holes on the  
cabinet.  
‡ꢀ Do not store or use the monitor in  
locations exposed to heat, direct sunlight or  
extreme cold.  
‡ꢀ When positioning the monitor, make  
sure the power plug and outlet are easily  
accessible.  
‡ꢀ In order to maintain the best performance  
of your monitor and use it for a longer  
lifetime, please use the monitor in a  
location that falls within the following  
temperature and humidity ranges.  
‡ꢀ If turning off the monitor by detaching the  
power cable or DC power cord, wait for 6  
seconds before attaching the power cable  
or DC power cord for normal operation.  
1
1. Important  
‡ꢀ Temperature: 0-40°C 32-95°F  
1.2 Notational Descriptions  
‡ꢀ Humidity: 20-80% RH  
The following subsections describe notational  
conventions used in this document.  
Important information for Burn-in/Ghost  
image  
Notes, Cautions andWarnings  
‡ꢀ Always activate a moving screen saver  
program when you leave your monitor  
unattended. Always activate a periodic  
screen refresh application if your monitor  
will display unchanging static content.  
Uninterrupted display of still or static  
images over an extended period may cause  
“burn in”, also known as “after-imaging” or  
“ghost imaging”, on your screen.  
Throughout this guide, blocks of text may be  
accompanied by an icon and printed in bold or  
italic type.These blocks contain notes, cautions  
or warnings.They are used as follows:  
Note  
This icon indicates important information and  
tips that help you make better use of your  
computer system.  
‡ꢀ “Burn-in”,after-imaging”, or “ghost imaging”  
is a well-known phenomenon in LCD panel  
technology. In most cases, the “burned in”  
or “after-imaging” or “ghost imaging” will  
disappear gradually over a period of time  
after the power has been switched off.  
Caution  
This icon indicates information that tells you  
how to avoid either potential damage to  
hardware or loss of data.  
Warning  
Warning  
This icon indicates the potential for bodily harm  
and tells you how to avoid the problem.  
Failure to activate a screen saver, or a periodic  
screen refresh application may result in severe  
“burn-in” or “after-image” or “ghost image”  
symptoms that will not disappear and cannot be  
repaired.The damage mentioned above is not  
covered under your warranty.  
Some warnings may appear in alternate formats  
and may not be accompanied by an icon. In such  
FDVHVꢁꢀWKHꢀVSHFLÀFꢀSUHVHQWDWLRQꢀRIꢀWKHꢀZDUQLQJꢀLVꢀ  
mandated by the relevant regulatory authority.  
Service  
‡ꢀ The casing cover should be opened only by  
qualified service personnel.  
‡ꢀ If there is any need for any document for  
repair or integration, please contact with  
your local service center. (please refer to  
the chapter of “Consumer Information  
Center”)  
‡ꢀ For transportation information, please refer  
to “Technical Specifications”.  
‡ꢀ Do not leave your monitor in a car/trunk  
under direct sun light.  
Note  
Consult a service technician if the monitor  
does not operate normally, or you are not sure  
what procedure to take when the operating  
instructions given in this manual have been  
followed.  
2
1. Important  
making products that can easily be recycled. At  
Philips, end-of-life management primarily entails  
participation in national take-back initiatives  
and recycling programs whenever possible,  
preferably in cooperation with competitors,  
which recycle all materials (products and related  
packaging material) in accordance with all  
Environmental Laws and taking back program  
with the contractor company.  
1.3 Disposal of product and packing  
material  
Waste Electrical and Electronic Equipment-  
WEEE  
Your display is manufactured with high quality  
materials and components which can be  
recycled and reused.  
This marking on the product or on its  
To learn more about our recycling program  
please visit  
packaging illustrates that, under European  
Directive 2012/19/EU governing used electrical  
and electronic appliances, this product may  
not be disposed of with normal household  
waste.You are responsible for disposal of  
this equipment through a designated waste  
electrical and electronic equipment collection.  
To determine the locations for dropping off  
such waste electrical and electronic, contact  
\RXUꢀORFDOꢀJRYHUQPHQWꢀRIÀFHꢁꢀWKHꢀZDVWHꢀGLVSRVDOꢀ  
organization that serves your household or the  
store at which you purchased the product.  
about/sustainability/ourenvironment/  
productrecyclingservices.page  
Your new monitor contains materials that can  
be recycled and reused. Specialized companies  
can recycle your product to increase the  
amount of reusable materials and to minimize  
the amount to be disposed of.  
All redundant packing material has been  
omitted.We have done our utmost to make the  
packaging easily separable into mono materials.  
3OHDVHꢀÀQGꢀRXWꢀDERXWꢀWKHꢀORFDOꢀUHJXODWLRQVꢀRQꢀ  
how to dispose of your old monitor and packing  
from your sales representative.  
Taking back/Recycling Information for  
Customers  
Philips establishes technically and economically  
viable objectives to optimize the environmental  
performance of the organization's product,  
service and activities.  
From the planning, design and production  
stages, Philips emphasizes the important of  
3
2. Setting up the monitor  
Install the base  
2. Setting up the monitor  
1. Place the monitor face down on a smooth  
surface. Pay attention not to scratch or  
damage the screen.  
2.1 Installation  
Package contents  
241P4  
使用  
前请阅  
读使用说  
2. Snap in the base in theVESA mount area.  
保留备用  
USB (optional)  
DVI (optional)  
VGA (optional)  
4
2. Setting up the monitor  
Connecting to your PC  
Connect to PC  
1. Connect the power cord to the back of  
241P4QPYK  
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2. Turn off your computer and unplug its  
power cable.  
8
7
USB  
3. Connect the monitor signal cable to the  
video connector on the back of your  
computer.  
6
5
3
4
2
9
1
10  
2
4. Plug the power cord of your computer and  
your monitor into a nearby outlet.  
3
6
4
5. Turn on your computer and monitor. If the  
monitor displays an image, installation is  
complete.  
241P4QPY/241P4QRY  
8
7
USB  
6
5
3
4
2
9
1
10  
2
3
6
4
1
2
Kensington anti-theft lock  
VGA input  
3
DVI input  
4
DisplayPort  
5
Audio input  
6
AC power input  
Zero power Switch  
USB downstream  
USB upstream  
Earphone jack  
7
8
9
10  
5
2. Setting up the monitor  
241P4QRY:  
2.2 Operating the monitor  
8
Description of the control buttons  
241P4QPY:  
3
3
7 6  
5
4
2
1
7 6  
5
4
2
1
Switch monitor’s power ON and  
OFF.  
Access the OSD menu  
.
Switch monitor’s power ON and  
OFF.  
&RQÀUPꢀWKHꢀ26'ꢀDGMXVWPHQWꢂ  
Adjust the OSD menu.  
ErgoSensor.  
Access the OSD menu  
.
&RQÀUPꢀWKHꢀ26'ꢀDGMXVWPHQWꢂ  
Adjust the OSD menu.  
PowerSensor  
Adjust the speaker volume.  
Return to previous OSD level.  
Adjust the speaker volume.  
SmartImage hot key.There are 6  
PRGHVꢀWRꢀVHOHFWꢃꢀ2IÀFHꢁꢀ3KRWRꢁ  
Movie, Game, Economy, Off.  
Return to previous OSD level.  
SmartImage hot key.There are 6  
PRGHVꢀWRꢀVHOHFWꢃꢀ2IÀFHꢁꢀ3KRWRꢁ  
Movie, Game, Economy, Off.  
8
ErgoSensor  
6
2. Setting up the monitor  
241P4QPYK:  
Description of the On Screen Display  
What is On-Screen Display (OSD)?  
10  
8
9
On-Screen Display (OSD) is a feature in all  
Philips LCD monitors. It allows an end user to  
adjust screen performance or select functions  
of the monitors directly through an on-screen  
instruction window.A user friendly on screen  
display interface is shown as below:  
241P4QPY/241P4QPYK:  
2Q  
2II  
3RZHU6HQVRU  
,QSXW  
3LFWXUH  
$XGLR  
&RORU  
3
7 6  
5
4
2
1
241P4QRY:  
Switch monitor’s power ON and  
OFF.  
2Q  
2II  
Access the OSD menu  
.
,QSXW  
&RQÀUPꢀWKHꢀ26'ꢀDGMXVWPHQWꢂ  
Adjust the OSD menu.  
PowerSensor  
3LFWXUH  
$XGLR  
&RORU  
Adjust the speaker volume.  
Return to previous OSD level.  
SmartImage hot key.There are 6  
PRGHVꢀWRꢀVHOHFWꢃꢀ2IÀFHꢁꢀ3KRWRꢁ  
Movie, Game, Economy, Off.  
Basic and simple instruction on the control  
keys  
In the OSD shown above, you can press  
buttons at the front bezel of the monitor  
to move the cursor, and press OK button to  
FRQÀUPꢀWKHꢀFKRLFHꢀRUꢀFKDQJHꢂ  
8
9
Webcam activity light  
2.0 Megapixel Webcam  
Microphone  
10  
7
2. Setting up the monitor  
The OSD Menu  
241P4QRY:  
Below is an overall view of the structure of  
the On-Screen Display.You can use this as a  
reference when you want to work your way  
around the different adjustments later on.  
Main menu  
Sub menu  
On  
ErgoSensor  
Off  
Demo  
VGA  
Input  
241P4QPY/241P4QPYK:  
DVI  
DisplayPort  
Main menu  
Sub menu  
Picture  
Picture Format  
Brightness  
Wide Screen, 4:3  
0, 1, 2, 3, 4  
On  
Off  
PowerSensor  
0~100  
Contrast  
0~100  
SmartResponse  
Off, Fast, Faster, Fastest  
Off, On  
Input  
VGA  
DVI  
SmartContrast  
Gamma  
1.8, 2.0, 2.2, 2.4, 2.6  
Off, On  
DisplayPort  
Pixel Orbiting  
OverScan  
DPS  
Picture  
Picture Format  
Brightness  
Wide Screen, 4:3  
Off, On  
0~100  
On, Off  
Contrast  
0~100  
Audio  
Color  
0~100  
Volume  
SmartResponse  
Off, Fast, Faster, Fastest  
Off, On  
On, Off  
Mute  
SmartContrast  
Gamma  
Audio InDisplayPort  
Audio Source  
1.8, 2.0, 2.2, 2.4, 2.6  
Off, On  
Color Temperature  
5000K, 6500K, 7500K,  
8200K, 9300K, 11500K  
Pixel Orbiting  
OverScan  
Off, On  
sRGB  
DPS  
On, Off  
0~100  
User Define  
Red: 0~100  
Green: 0~100  
Blue: 0~100  
Volume  
Audio  
Color  
On, Off  
Mute  
Audio InDisplayPort  
Audio Source  
Language  
English, Deutsch, Español, Ελληνική, Français, Italiano,  
Maryar, Nederlands, Português, Português do Brazil,  
Polski , Русский, Svenska, Suomi, Türkçe, Čeština,  
Українська, ㆶ։ѣᮽꢀ㑷儊ѣᮽꢀᰛᵢ䃔ꢀ한국어  
Color Temperature  
5000K, 6500K, 7500K,  
8200K, 9300K, 11500K  
sRGB  
0~100  
OSD Settings  
Horizontal  
Vertical  
User Define  
Red: 0~100  
Green: 0~100  
Blue: 0~100  
0~100  
Transparency  
Off, 1, 2, 3, 4  
5s, 10s, 20s, 30s, 60s  
OSD Time Out  
Auto  
Language  
English, Deutsch, Español, ǼȜȜȘȞȚțȒꢀꢁFrançais, Italiano,  
Maryar, Nederlands, Português, Português do Brazil,  
Polski , Ɋɭɫɫɤɢɣ, Svenska, Suomi, Türkçe, Čeština,  
ɍɤɪɚʀɧɫɶɤɚꢀꢁ৿࿒፩ၭĭġ
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፩ၭĭᰛᵢ䃔ĭ한국어  
Setup  
Power LED  
0, 1, 2, 3, 4  
H.Position  
V.Position  
Phase  
0~100  
0~100  
0~100  
0~100  
On, Off  
0~100  
OSD Settings  
Horizontal  
Vertical  
0~100  
Transparency  
Off, 1, 2, 3, 4  
5s, 10s, 20s, 30s, 60s  
Clock  
OSD Time Out  
Auto  
Resolution Notification  
Reset  
Setup  
Power LED  
0, 1, 2, 3, 4  
Yes, No  
Information  
H.Position  
V.Position  
Phase  
0~100  
0~100  
0~100  
0~100  
On, Off  
Clock  
Resolution Notification  
Reset  
Yes, No  
Information  
8
2. Setting up the monitor  
5HVROXWLRQꢂQRWLÀFDWLRQ  
Height adjustment  
This monitor is designed for optimal  
performance at its native resolution, 1920  
× 1080 @ 60 Hz.When the monitor is  
powered on at a different resolution, an  
alert is displayed on screen: Use 1920 ×  
1080 @ 60 Hz for best results.  
Display of the native resolution alert can be  
switched off from Setup in the OSD (On  
Screen Display) menu.  
130mm  
Physical Function  
Pivot  
Tilt  
20  
-5  
0
90  
Swivel  
+65  
-65  
9
2. Setting up the monitor  
Note  
2.3 Remove the Base Assembly for  
VESA Mounting  
This monitor accepts a 100mm x 100mm  
VESA-Compliant mounting interface.  
Before you start disassembling the monitor  
base, please follow the instructions below to  
avoid any possible damage or injury.  
100mm  
1. Place the monitor face down on a smooth  
surface. Pay attention not to scratch or  
damage the screen.  
100mm  
2. Remove the screws from hinge cover.  
10  
3. Image Optimization  
2. Keep pressing  
to toggle among 2IÀFHꢁꢀ  
3. Image Optimization  
Photo, Movie, Game, Economy and Off.  
3. The SmartImage on screen display will  
remain on screen for 5 seconds, or you can  
DOVRꢀSUHVVꢀꢄ2.ꢄꢀWRꢀPDNHꢀFRQÀUPDWLRQꢂ  
3.1 SmartImage  
What is it?  
4. When SmartImage is enabled, the sRGB  
scheme is disabled automatically.To use  
sRGB, you need to disable SmartImage  
SmartImage provides presets that optimize  
display for different types of content,  
dynamically adjusting brightness, contrast, color  
and sharpness in real time.Whether you're  
working with text applications, displaying images  
or watching a video, Philips SmartImage delivers  
great optimized monitor performance.  
with the  
your monitor.  
button at the front bezel of  
7KHUHꢀDUHꢀVL[ꢀPRGHVꢀWRꢀVHOHFWꢃꢀ2IÀFHꢁꢀ3KRWRꢁꢀ  
Movie, Game, Economy and Off.  
6PDUW,PDJH  
Why do I need it?  
2IILFH  
You want a monitor that delivers optimized  
display all your favorite types of content,  
SmartImage software dynamically adjust  
brightness, contrast, color and sharpness in  
real time to enhance your monitor viewing  
experience.  
3KRWR  
0RYLH  
*DPH  
(FRQRP\  
2IIꢁꢁꢁꢁꢁꢁ  
How does it work?  
SmartImage is an exclusive, leading edge Philips  
technology that analyzes the content displayed  
on your screen. Based on a scenario you select,  
SmartImage dynamically enhances the contrast,  
color saturation and sharpness of images to  
enhance the contents being displayed - all in  
real time with the press of a single button.  
vꢀ 2IILFHEnhances text and dampens  
brightness to increase readability and  
reduce eye strain.This mode significantly  
enhances readability and productivity when  
you’re working with spreadsheets, PDF files,  
scanned articles or other general office  
applications.  
How to enable SmartImage?  
vꢀ 3KRWRThis profile combines color  
saturation, dynamic contrast and sharpness  
enhancement to display photos and other  
images with outstanding clarity in vibrant  
colors - all without artifacts and faded  
colors.  
vꢀ 0RYLHRamped up luminance, deepened  
color saturation, dynamic contrast and  
razor sharpness displays every details in  
darker areas of your videos without color  
washout in brighter areas maintaining a  
dynamic natural values for the ultimate  
video display.  
1. Press  
to launch the SmartImage on  
screen display.  
11  
3. Image Optimization  
vꢀ *DPHTurn on over drive circuit for best  
response time, reduce jaggy edges for fast  
moving objects on screen, enhance contrast  
ratio for bright and dark scheme, this  
profile delivers the best gaming experience  
for gamers.  
3.3 Philips SmartControl Premium  
The new SmartControl Premium software  
by Philips allows you to control your monitor  
via an easy to use on-screen graphic interface.  
Complicated adjustments are a thing of the  
past as this user friendly software guides you  
through ÀQHꢅWXQLQJꢀUHVROXWLRQꢁꢀ&RORUꢀFDOLEUDWLRQꢁꢀ  
Clock/Phase adjustments, RGB White point  
adjustment, etc.  
vꢀ (FRQRP\Under this profile, brightness,  
contrast are adjusted and backlighting  
finetuned for just right display of everyday  
office applications and lower power  
consumption.  
Equipped with latest technology in core  
algorithm for fast processing and response, this  
Windows 7 compliant eye catching animated  
Icon based software is ready to enhance your  
experience with Philips monitors!  
vꢀ 2IINo optimization by SmartImage.  
3.2 SmartContrast  
What is it?  
Installation  
Unique technology that dynamically analyzes  
displayed content and automatically optimizes  
a Monitor's contrast ratio for maximum visual  
clarity and viewing enjoyment, stepping up  
backlighting for clearer, crisper and brighter  
images or dimming backlighting for clear display  
of images on dark backgrounds.  
‡ꢀ Follow the instruction and complete the  
installation.  
‡ꢀ You can launch after installation is  
completed.  
‡ꢀ If you want to launch later, you can either  
click the shortcut on desktop or toolbar.  
Why do I need it?  
You want the very best visual clarity and  
viewing comfort for every type of content.  
SmartContrast dynamically controls contrast  
and adjusts backlighting for clear, crisp, bright  
gaming and video images or displays clear,  
UHDGDEOHꢀWH[WꢀIRUꢀRIÀFHꢀZRUNꢂꢀ%\ꢀUHGXFLQJꢀ\RXUꢀ  
monitor's power consumption, you save on  
energy costs and extend the lifetime of your  
monitor.  
How does it work?  
When you activate SmartContrast, it will analyse  
the content you are displaying in real time to  
adjust colors and control backlight intensity.This  
function will dynamically enhance contrast for a  
great entertainment experience when viewing  
videos or playing games.  
First launch -Wizard  
‡ꢀ The first time after installation of  
SmartControl Premium, it will automatically  
go to Wizard for first time launch.  
‡ꢀ The wizard will guide you through  
adjustment your monitor performance step  
by step.  
‡ꢀ You can go to Plug-in menu to launch  
wizard later on as well.  
12  
3. Image Optimization  
‡ꢀ You can adjust more options without  
wizard by Standard pane.  
Start with Standard pane  
Adjust menu  
‡ꢀ Adjust Menu allows you to adjust  
Brightness, Contrast, and Resolution.  
‡ꢀ You can follow the instruction and do the  
adjustment.  
‡ꢀ Cancel prompts user if you want to cancel  
installation.  
Color menu  
‡ꢀ Color Menu allows you to adjust RGB,  
Black Level,White Point, Display Gamma,  
Calibration, SmartImage, and SmartKolor.  
‡ꢀ You can follow the instruction and do the  
adjustment.  
‡ꢀ Refer to below table for sub-menu item  
base on your input.  
‡ꢀ Example for Color Calibration.  
13  
3. Image Optimization  
1. "Show Me" starts color calibration tutorial.  
2. Start - starts the 6-step color calibration  
sequence.  
3. Quick View loads the before/after images.  
4. To return to Color home pane, click the  
Cancel button.  
5. Enable color calibration - by default is on.  
If unchecked, does not allow for color  
calibration to happen, dimes out start and  
quick view buttons.  
6. Must have patent info in calibration screen.  
14  
3. Image Optimization  
Eco Power menu  
First Color Calibration Screen  
‡ꢀ Previous button is disabled until the second  
color screen.  
‡ꢀ Next goes to the succeeding target  
(6-targets).  
‡ꢀ Final next goes File > Presets pane.  
Options menu  
‡ꢀ Cancel closes the UI and returns to the  
Options>Preferences - Will only be active  
when selecting Preferences from the drop-  
down Options menu. On a non-supported  
display capable of DDC/CI, only the Help and  
Options tabs are available.  
plug in page.  
SmartImage  
Allow users to change setting for better display  
setting based on content.  
When Entertainment is set, SmartContrast and  
SmartResponse are enabled.  
‡ꢀ Displays current preference settings.  
‡ꢀ A checked box enables the feature.The  
check box is a toggle.  
‡ꢀ Enable Context Menu on desktop is  
checked (On) by default. Enable Context  
menu displays SmartControl Premium  
selections for Select Preset andTune  
Display in the desktop right-click context  
15  
3. Image Optimization  
menu. Disabled removes SmartControl  
Option>Auto Pivot.  
Premium from the right click context menu.  
‡ꢀ EnableTaskTray icon is checked (On) by  
default. Enable context menu shows the  
task tray menu for SmartControl Premium.  
A right click on the task tray icon displays  
the menu options for Help,Technical  
Support. Check for Update, About, and Exit.  
When Enable task tray menu is disabled,  
the task tray icon will only display Exit.  
‡ꢀ Run at Startup is checked (On) by default.  
When disabled, SmartControl Premium  
will not launch at start or be in the task  
tray.The only way to launch SmartControl  
Premium is either from the desktop short  
cut or from the program file. Any preset  
set to run at startup will not load when  
this box is unchecked (Disabled).  
Options>Input - Will only be active when  
selecting Input from the drop-down Options  
menu. On a non-supported display capable of  
DDC/CI, only the Help and Options tabs are  
available.All other SmartControl Premium tabs  
are not available.  
‡ꢀ Enable transparency mode (Windows 7,  
Vista, XP). Default is 0% Opaque.  
Options>Audio - Will only be active when  
selectingVolume from the drop-down Options  
menu.  
On a non-supported display capable of DDC/  
CI, only the Help and Options tabs are available.  
‡ꢀ Display the Source instruction pane and  
current input source setting.  
‡ꢀ On single input displays, this pane will not  
be visible.  
2SWLRQV!7KHIWꢀ'HWHUUHQFH -Theft Deterrence  
Pane will only be active when selectingTheft  
Deterrence Mode from the drop-down Plug-in  
menu.  
16  
3. Image Optimization  
To enableTheft Deterrence, click on On button  
to bring up the following screen:  
Help>Version - Will only be active when  
selectingVersion from the drop- down Help  
menu. On a non-supported display capable of  
DDC/CI, only the Help and Options tabs are  
available.  
‡ꢀ User can enter PIN between 4 and 9 digits  
numbers only.  
‡ꢀ After entering PIN, Accept button takes  
user to the pop-up dialog box on the  
following page.  
‡ꢀ Minimum minutes set to 5. Slider set to 5  
by default.  
‡ꢀ Does not require the display be attached  
to a different host to go intoTheft  
Deterrence mode.  
After creating PIN, theTheft Deterrence pane  
will indicateTheft Deterrence Enabled and  
provide PIN Options button:  
‡ꢀ Theft Deterrence Enabled is displayed.  
‡ꢀ DisableTheft Deterrence Mode opens  
pane screen on next page.  
‡ꢀ PIN Options button only available after  
user creates PIN, button opens secure PIN  
web site.  
Context Sensitive menu  
The Context Sensitive menu is Enabled by  
default. If Enable Context Menu has been  
checked in the Options>Preferences pane, then  
the menu will be visible.  
Help menu  
+HOS!8VHUꢀ0DQXDO - Will only be active when  
selecting User Manual from the drop-down  
Help menu. On a non-supported display  
capable of DDC/CI, only the Help and Options  
tabs are available.  
17  
3. Image Optimization  
vꢀ 7HFKQLFDOꢀ6XSSRUW - Displays the tech  
support page.  
vꢀ ChecNꢀIRUꢀ8SGDWH -Takes the user to  
PDI Landing and checks the user’s version  
against the most current available.  
vꢀ About - Displays detailed reference  
information: product version, release  
information, and product name.  
The Context Menu has four entries:  
vꢀ Exit - Close SmartControl Premium.  
To run SmartControl Premium again, either  
select SmartControl Premium from Program  
menu, double-click the desktop PC icon, or  
restart the system.  
vꢀ 6PDUW&RQWUROꢀ3UHPLXP - When selected  
the About screen is displayed.  
vꢀ 6HOHFWꢀ3UHVHW - Provides a hierarchical  
menu of saved presets for immediate use.  
A check mark shows the currently selected  
preset. Factory Preset can also be called  
from the drop-down menu.  
vꢀ 7XQHꢀ'LVSOD\ - Opens the SmartControl  
Premium control panel.  
vꢀ SmartImage - Check current settings: Off,  
Office, Photo, Movie, Game, Economy.  
TaskTray Menu Enabled  
The task tray menu can be displayed by right-  
clicking on the SmartControl Premium icon  
from the task tray. Left Click will launch the  
application.  
TaskTray Menu Disabled  
When theTaskTray is disabled in the preference  
folder, only the Exit selection is available.To  
completely remove SmartControl Premium  
from the task tray, disable Run at Startup in  
Options>Preferences.  
Note  
All the illustrations in this section are for  
reference only. SmartControl software version  
PLJKWꢀEHꢀFKDQJHGꢀZLWKRXWꢀQRWLÀFDWLRQꢂꢀ3OHDVHꢀ  
DOZD\VꢀFKHFNꢀRIÀFLDOꢀ3RUWUDLWꢀZHEVLWHꢀwww.  
portrait.com/dtune/phl/enu/index to download  
the latest version of SmartControl software.  
7KHꢀWDVNꢀWUD\ꢀKDVꢀÀYHꢀHQWULHVꢃ  
vꢀ Help - Access to User Manual file: Open  
User Manual file using the default browser  
window.  
18  
3. Image Optimization  
Drag and DropWindows  
3.4 SmartDesktop Guide  
2QFHꢀWKHꢀSDUWLWLRQVꢀDUHꢀFRQÀJXUHGꢀDQGꢀ$OLJQꢀWRꢀ  
partition is selected a window can be dragged  
into the region and it will automatically align.  
When the window and mouse cursor are within  
the region, the region will become highlighted.  
SmartDesktop  
SmartDesktop is in SmartControl Premium.  
Install SmartControl Premium and select  
SmartDesktop from Options.  
Note  
If the outline of the region is not visible when  
dragging the window,Show windows contents  
while dragging” is disabled. To enable:  
1. In Control Panel, click System.  
2. Click Advanced system settings (ForVista &  
Win7 OS, this is located on the left sidebar)  
3. In Performance section, click Settings.  
4. In the box, check Show window contents  
while dragging, and click OK.  
Other alternative path:  
Vista  
Control Panel > Personalization > Window  
Color and Appearance > Click "Open Classic  
appearance properties for more color options"  
> Click "Effects" button > check Show window  
contents while dragging  
‡ꢀ Align to partition check box will enable  
automatic alignment for the window when  
dragged into the defined partition.  
‡ꢀ Select the desired partition by clicking on  
the icon. The partition will be applied  
to the desktop and the icon will be  
highlighted.  
XP:  
Display Properties>Appearance>Effects...>  
check Show window contents while dragging  
‡ꢀ Identify provides a quick way to view the  
grid.  
Win 7:  
No other alternative path available.  
19  
3. Image Optimization  
Title Bar Options  
Note  
If more than one display is attached, the user  
can select the targeted display to change the  
partition. The highlighted icon represents the  
current active partition.  
Desktop partition can be accessed from the title  
bar of the active window. This provides a quick  
and easy way to manage the desktop as well as  
sending any window to any partition without  
having to drag and drop. Move the cursor into  
the active window’s title bar to access the drop  
down menu.  
3. Identify Partition – Displays the outline grid  
on the desktop for the current partition.  
4.Align On/Align Off – Enables/disables the  
drag and drop auto align feature.  
5. Exit – Closes Desktop Partition and Display  
Tune. To re-initialize, launch DisplayTune from  
the start menu or short cut on the desktop.  
Left Click Menu  
Right Click Menu  
Right click on the Desktop Partition icon to  
view the drop down menu.  
Left click on the Desktop Partition icon to  
quickly send the active window to any partition  
without having to drag and drop. Releasing the  
mouse will send the window to the highlighted  
partition.  
1. FindWindows – In some cases, the user  
may have sent multiple windows to the same  
partition. Find Window will show all open  
windows and move the selected window to  
the forefront.  
2. Desktop Partition – Desktop Partition shows  
the current selected partition and allows the  
user to quickly change to any of the partitions  
shown in the drop down.  
20  
3. Image Optimization  
TaskTray Right Click  
The task tray also contains most of the features  
supported in the title bar (with the exception  
of automatically sending a window to any  
partition).  
FindWindows – In some cases, the user  
may have sent multiple windows to the same  
partition. Find Window will show all open  
windows and move the selected window to the  
forefront.  
‡ꢂ Desktop Partition – Desktop Partition  
shows the current selected partition and  
allows the user to quickly change to any of  
the partitions shown in the drop down.  
‡ꢂ Identify Partition – Displays the outline  
grid on the desktop for the current  
partition.  
‡ꢂ Align On/Align Off – Enables/disables the  
drag and drop auto align feature.  
21  
3. Image Optimization  
6PDUW'HVNWRSꢂ3DUWLWLRQꢂ'HÀQLWLRQV  
Name  
Description  
Image  
Full Desktop  
Applies all settings to the entire desktop.  
Vertical  
Assesses the screen resolution and divides the display  
into two evenly sized vertical regions.  
)RUꢀꢆꢇꢈꢉꢊꢇꢀPDLQWDLQꢀYHUWLFDOꢀFRQÀJXUDWLRQꢂ  
Horizontal  
VerticalTriple  
Assesses the screen resolution and divides the display  
into two evenly sized horizontal regions.  
)RUꢀꢆꢇꢈꢉꢊꢇꢀPDLQWDLQꢀKRUL]RQWDOꢀFRQÀJXUDWLRQꢂ  
Assesses the screen resolution and divides the display  
into three evenly sized vertical regions.  
For 90 Partition 1 horizontal top Partition 2 horizontal  
center Partition 3 horizontal bottom.  
For 270 Partition 3 horizontal top Partition 2 horizontal  
center Partition 1 horizontal bottom.  
Vertical Split Left  
Vertical Split Right  
Assesses the screen resolution and divides the display  
into two vertical regions, the left hand side is a single  
region, the right hand side is split into two evenly sized  
regions.  
For 90 Partition 1 on top Partition 2&3 on bottomFor  
270 Partition 1 on bottom Partition 2&3 on top.  
Assesses the screen resolution and divides the display  
into two vertical regions, the right hand side is a single  
region, the left hand side is split into two evenly sized  
regions.  
For 90 Partition 1&2 on top Partition 3 on bottom.For  
270 Partition 3 on top Partition 1&2 on bottom.  
22  
3. Image Optimization  
Name  
Description  
Image  
Horizontal SplitTop  
Assesses the screen resolution and divides the display  
into two evenly sized horizontal regions, the top region  
is single, the bottom region is spilt into two evenly sized  
regions  
For 90 Partition 1 on right sideVertical Partition 2&3  
on left sideVertical.  
For 270 Partition 1 on left sideVertical Partition 2&3 on  
right sideVertical.  
Horizontal Split  
Bottom  
Assesses the screen resolution and divides the display  
into two evenly sized horizontal regions, the bottom  
region is single, the top region is spilt into two evenly  
sized regionsFor 90 Partition 1&2 on right sideVertical  
Partition 3 on left sideVertical.For 270 Partition 1&2 on  
left sideVertical Partition 3 on right sideVertical.  
Even Split  
Assesses the screen resolution and divides the display  
into four evenly sized regions.  
23  
4. PowerSensor™  
‡ꢀ Since some dark colored clothing tends to  
absorb infrared signals even when the user  
is within 100 cm or 40 inches of the display,  
step up signal strength when wearing black  
or other dark clothes.  
4. PowerSensor™  
(Available for 241P4QPY & 241P4QPYK)  
‡ꢀ You can return to the default mode at any  
How does it work?  
time (Setting 3).  
‡ꢀ PowerSensor works on principle of  
transmission and reception of harmless  
“infrared” signals in order to detect user-  
presence.  
Hot key  
Sensor distance  
‡ꢀ When the user is in front of the monitor  
the monitor operates normally, at the  
predetermined settings that the user has  
set- i.e. Brightness, contrast, color, etc  
‡ꢀ Assuming that the monitor was set to  
100% of brightness for example, when the  
user leaves his seat and is no longer in front  
of the monitor, the monitor automatically  
reduces the power consumption down to  
80%.  
Landscape/Portrait mode  
User present in front  
User not present  
Above illustrations are for reference purpose only  
Watt  
Watt  
How to adjust settings  
If PowerSensor is not operating correctly  
inside or outside the default range, here’s how  
to fine-tune detection:  
Power consumption as illustrated above is for reference purpose only  
‡ꢀ Press the PowerSensor hot key  
Setting  
‡ꢀ You will find the default position ‘3’ on the  
adjustment bar.  
Default settings  
‡ꢀ Adjust the PowerSensor detection  
At its default setting, (Setting 3), PowerSensor  
is designed to detect the presence of the user  
located between 30 and 100 cm (12 and 40  
LQFKHVꢋꢀIURPꢀWKHꢀGLVSOD\ꢀDQGꢀZLWKLQꢀÀYHꢀGHJUHHVꢀ  
left or right of the monitor.  
adjustment to Setting 4 and press OK.  
‡ꢀ Test the new setup to see if PowerSensor  
properly detects you in your current  
position.  
‡ꢀ PowerSensor function is designed to work  
in Landscape mode (horizontal position)  
only. After PowerSensor turn on it, it will  
automatically turn Off if the monitor is  
used in Portrait mode (90 degree/vertical  
position); it will automatically turn ON if  
monitor is returned to its default Landscape  
position.  
Custom settings  
If you prefer to be in a position outside the  
perimeters listed above, choose a higher  
VWUHQJWKꢀVLJQDOꢀIRUꢀRSWLPDOꢀGHWHFWLRQꢀHIÀFLHQF\ꢃꢀ  
The higher the setting, the stronger the  
detection signal. For maximum PowerSensor  
HIÀFLHQF\ꢀDQGꢀSURSHUꢀGHWHFWLRQꢁꢀSOHDVHꢀSRVLWLRQꢀ  
yourself directly in front of your monitor.  
Note  
A manually selected PowerSensor mode  
will remain operational unless and until it is  
readjusted or the default mode is recalled. If  
\RXꢀÀQGꢀWKDWꢀWKHꢀ3RZHU6HQVRUꢀLVꢀH[FHVVLYHO\ꢀ  
sensitive to nearby motion for some reason,  
please adjust to a lower signal strength.  
‡ꢀ If you choose to position yourself more  
than 100 cm or 40 inches from the  
monitor use the maximum detection signal  
for distances up to 120 cm or 47 inches.  
(Setting 4)  
24  
5. Ergosensor  
5. ErgoSensor  
(Available for 241P4QRY)  
Philips ErgoSensor is an innovative technology that advises users on how to sit in an ergonomically  
correct position at their computer. It uses a built-in sensor in the monitor to sense and measure the  
user’s behavior in terms of presence, posture and usage and then gives feedback for corrective actions.  
Hot key  
Setting  
Off  
You can turn the Philips ErgoSensor On or Off, and turn demo mode  
Demo  
On with a simple button on the bezel.  
Demo mode  
ErgoSensor monitor has a built in demo mode to demonstrate how  
WKHꢀGHWHFWLRQꢀDQGꢀQRWLÀFDWLRQꢀPHVVDJHꢀV\VWHPꢀZRUNVꢂꢀ$FWLYDWLRQꢀ  
method: (A) 15 degrees neck-tilt for  
angle detection. (B) 3mins for time break  
activation. (C) >90cm and < 70cm for  
distance activation.  
How does it work?  
9LHZLQJꢂGLVWDQFH  
If user is found sitting outside of optimal ergonomic  
zone of 70-90cm, a message is generated.  
9LHZLQJꢂDQJOH  
If user’s posture is detected with a neck angle tilted  
more than 15 degrees, a message is generated.  
9LHZLQJꢂWLPH  
If the user is found to be continuously using  
computer for more than one hour, a time break  
reminder is generated.  
‡ꢂ3RZHUꢂVDYLQJ  
Watt  
Watt  
A. User detected on seat, monitor operates normally  
B. If user is not detected on seat, monitor brightness dimmed  
after 1 minute, saving power  
C. Monitor turns off after 3 minutes, and then enters standby  
mode, saving powerD. User returns to the seat, ErgoSensor returns monitor to normal operation  
immediately.  
25  
6. Built-inWebcam with Microphone  
6.2 Using the device  
6. Built-inWebcam with  
Microphone  
Philips monitor with webcam device transmits  
video and sound data through USB port. It can  
be enabled by simply connecting your USB cable  
from your PC to the USB upstream of USB hub  
on the side IO of monitor.  
(Available for 241P4QPYK)  
Note  
USB connection between the monitor and PC  
is required for the webcam to operate.  
The webcam allows you to hold interactive  
video and audio conference calls over the  
internet. It provides the most convenient  
and easiest way for Business persons to  
communicate with other colleagues around the  
world, saving a lot time and money. Depending  
on the software used, it also allows you to take  
SKRWRVꢁꢀVKDUHꢀÀOHVꢀRUꢀXVHꢀPLFURSKRQHꢀRQO\ꢀ  
without enabling webcam.The microphone and  
activity light are on the side of the webcam on  
the bezel of the display. .  
‡ꢀ Connect your USB cable to upstream of  
USB hub on the side IO of monitor from  
PC side.  
‡ꢀ Turn on your PC and make sure your  
internet connection is working properly.  
‡ꢀ Download and enable free online chatting  
software such as Skype, Internet Messenger,  
or equivalent.You can also subscribe  
to dedicated software in case of more  
sophisticated usage like multi conferencing,  
etc.  
‡ꢀ The webcam is ready to be used for chat  
or make the phone call through internet  
service.  
‡ꢀ Make the call by following the instruction of  
the software program.  
Note  
6.1 PC system requirements  
To set up a video call, you must have a reliable  
Internet connection, an ISP, and software like  
Internet messenger or video phone call program.  
Make sure the person that you are calling has  
compatible video-calling software.The video  
and audio performance quality depends on the  
bandwidth available on both ends.The person  
you are calling must have similar capability of  
devices and software.  
‡ꢀ Operating system : Microsoft Windows  
7, Microsoft WindowsVista, Microsoft  
Windows XP (SP2), and any other OS  
whichever support UVC/UAC (USBVideo  
Class compliant / Audio Class compliant)  
under USB 2.0 standard  
‡ꢀ Processor: 1.6GHz or above  
‡ꢀ RAM: 512MB (for XP) / 1GB(forVista and  
Windows7)  
‡ꢀ Hard disk space: minimum 200MB  
‡ꢀ USB: USB 2.0 or above, UVC/UAC support  
26  
ꢂ7HFKQLFDOꢂ6SHFLÀFDWLRQV  
7. Technical Specifications  
Picture/Display  
Monitor PanelType  
Backlight  
AMVA  
LED  
Panel Size  
Aspect Ratio  
24" W (61cm)  
16:9  
Pixel Pitch  
Brightness  
0.276 x 0.276 mm  
250 cd/m²  
SmartContrast  
Contrast Ratio (typ.)  
ResponseTime  
SmartResponse  
Optimum Resolution  
Viewing Angle  
Picture Enhancement  
Display Colors  
Vertical Refresh Rate  
Horizontal Frequency  
sRGB  
20,000,000:1  
3000:1  
12ms  
5ms (GtG)  
1920 x 1080 @ 60Hz  
178° (H) / 178° (V) @ C/R > 10  
SmartImage  
16.7M  
56 - 75 Hz  
30 - 83 kHz  
YES  
Connectivity  
Signal Input  
DVI(Digital),VGA( Analog), DisplayPort  
USB 2.0×4(241P4QPY/241P4QRY)  
USB 2.0×3(241P4QPYK)  
USB  
Input Signal  
Audio In/Out  
Separate Sync, Sync on Green  
PC audio-in,headphone out  
Convenience  
Built-in speaker  
1.5 W x 2  
Built-in webcam(241P4QPYK)  
2.0 megapixel camera with Microphone and LED indicator  
User Convenience  
OSD Languages  
(241P4QRY)  
English, German, Spanish, Greek, French, Italian, Hungarian, Dutch,  
Portuguese, Brazil Portuguese, Polish, Russian, Swedish, Finnish,  
7XUNLVKꢁꢀ&]HFKꢁꢀ8NUDQLDQꢁꢀ6LPSOLÀHGꢀ&KLQHVHꢁ7UDGLWLRQDOꢀ&KLQHVHꢁꢀ  
Japanese, Korean  
Other Convenience  
VESA mount(100×100mm),Kensington Lock  
DDC/CI, sRGB,Windows 7/Vista/XP, Mac OSX, Linux,  
Windows 8  
Plug & Play Compatibility  
Stand  
Tilt  
-5 / +20  
-65 / +65  
130mm  
Swivel  
Height adjustment  
27  
ꢂ7HFKQLFDOꢂ6SHFLÀFDWLRQV  
241P4QPYK  
Power  
On Mode  
27.8W (typ.), 45.5W (max.)  
15W (typ.)  
On Mode(ECO mode)  
Energy Consumption  
(EnergyStar test method)  
Normal Operation  
Sleep (Standby)  
Off(AC switch)  
AC InputVoltage  
at 100VAC , 50Hz  
21.6W (typ.)  
0.1W (typ.)  
AC InputVoltage  
AC InputVoltage  
at 230VAC, 50Hz  
21.6W (typ.)  
0.1W (typ.)  
at 115VAC , 60Hz  
21.6W (typ.)  
0.1W (typ.)  
0W (typ.)  
0W (typ.)  
0W (typ.)  
AC InputVoltage  
at 100VAC , 50Hz  
73.72 BTU/hr  
0.341 BTU/hr  
0 BTU/hr  
AC InputVoltage  
at 115VAC , 60Hz  
73.72 BTU/hr  
0.341 BTU/hr  
0 BTU/hr  
AC InputVoltage  
at 230VAC , 50Hz  
73.72 BTU/hr  
0.341 BTU/hr  
0 BTU/hr  
Heat Dissipation*  
Normal Operation  
Sleep (Standby)  
Off  
Power LED indicator  
PowerSensor  
Power Supply  
On mode:White, Standby/Sleep mode:White (blinking)  
5.6W(typ.)  
Built-in, 100-240VAC, 50-60Hz  
241P4QPY  
Power  
On Mode  
27.8W (typ.), 45.5W (max.)  
15W (typ.)  
On Mode(ECO mode)  
Energy Consumption  
(EnergyStar test method)  
Normal Operation  
Sleep (Standby)  
Off(AC switch)  
AC InputVoltage  
at 100VAC , 50Hz  
21.3W (typ.)  
0.1W (typ.)  
AC InputVoltage  
at 115VAC , 60Hz  
21.3W (typ.)  
0.1W (typ.)  
AC InputVoltage  
at 230VAC, 50Hz  
21.3W (typ.)  
0.1W (typ.)  
0W (typ.)  
0W (typ.)  
0W (typ.)  
AC InputVoltage  
at 100VAC , 50Hz  
72.70 BTU/hr  
0.341 BTU/hr  
0 BTU/hr  
AC InputVoltage  
at 115VAC , 60Hz  
72.70 BTU/hr  
0.341 BTU/hr  
0 BTU/hr  
AC InputVoltage  
at 230VAC , 50Hz  
72.70 BTU/hr  
0.341 BTU/hr  
0 BTU/hr  
Heat Dissipation*  
Normal Operation  
Sleep (Standby)  
Off  
Power LED indicator  
On mode:White, Standby/Sleep mode:White (blinking)  
5.6W(typ.)  
PowerSensor  
Power Supply  
Built-in, 100-240VAC, 50-60Hz  
241P4QRY  
Power  
On Mode  
28.5W (typ.), 46W (max.)  
16W (typ.)  
On Mode(ECO mode)  
Energy Consumption  
(EnergyStar test method)  
Normal Operation  
Sleep (Standby)  
AC InputVoltage  
at 100VAC , 50Hz  
21.6W (typ.)  
AC InputVoltage  
at 115VAC , 60Hz  
21.6W (typ.)  
AC InputVoltage  
at 230VAC, 50Hz  
21.6W (typ.)  
0.2W (typ.)  
0.2W (typ.)  
0.2W (typ.)  
28  
ꢂ7HFKQLFDOꢂ6SHFLÀFDWLRQV  
Off(AC switch)  
0W (typ.)  
0W (typ.)  
0W (typ.)  
AC InputVoltage  
at 100VAC , 50Hz  
73.72 BTU/hr  
0.683 BTU/hr  
0 BTU/hr  
AC InputVoltage  
at 115VAC , 60Hz  
73.72 BTU/hr  
0.683 BTU/hr  
0 BTU/hr  
AC InputVoltage  
at 230VAC , 50Hz  
73.72 BTU/hr  
0.683 BTU/hr  
0 BTU/hr  
Heat Dissipation*  
Normal Operation  
Sleep (Standby)  
Off  
Power LED indicator  
Power Supply  
On mode:White, Standby/Sleep mode:White (blinking)  
Built-in, 100-240VAC, 50-60Hz  
Dimensions  
Product with stand (WxHxD)  
Product without stand  
(WxHxD)  
565.0 x 521.2 x 220.0 mm  
565.0 x 352.9 x 61.0 mm  
Weight  
Product with stand  
Product without stand  
Product with packaging  
5.3 kg  
3.1 kg  
7.9 kg  
Operating Condition  
Temperature range (operation)  
Temperature range  
0°C to 40 °C  
-20°C to 60°C  
(Non-operation)  
Relative humidity  
20% to 80%  
30,000hrs  
MTBF  
Environmental and energy  
ErgoSensor  
PowerSenor  
Yes(241P4QRY)  
Yes(241P4QPY/241P4QPYK)  
YES  
ROHS  
EPEAT  
Packaging  
6SHFLÀFꢀ6XEVWDQFHV  
EnergyStar  
Gold (www.epeat.net)  
100% recyclable  
100% PVC BFR free housing  
Yes  
Compliance and standards  
CE Mark, FCC Class B, SEMKO, cETLus, BSMI, CU,  
7&2ꢀ&HUWLÀHGꢀ(GJHꢁ789*6ꢁ789(5*2ꢁꢀ(3$ꢁꢀ36%ꢁꢀ:(((ꢁꢀ  
C-TICK, UKRAINIAN, CCC, CECP  
Regulatory Approvals  
Cabinet  
Color  
Finish  
Black/Silver  
Texture  
Note  
for registration status in your country.  
29  
ꢂ7HFKQLFDOꢂ6SHFLÀFDWLRQV  
2. This data is subject to change without  
GRZQORDGꢀWKHꢀODWHVWꢀYHUVLRQꢀRIꢀOHDÁHWꢂ  
7.1 Resolution & Preset Modes  
Maximum Resolution  
1920 x 1080 @ 60 Hz (analog input)  
1920 x 1080 @ 60 Hz (digital input)  
3. Smart response time is the optimum value  
from either G2G or G2G (BW) tests.  
Recommended Resolution  
1920 x 1080 @ 60 Hz (digital input)  
H. freq (kHz) Resolution  
V. freq (Hz)  
31.47  
31.47  
35.00  
37.86  
37.50  
37.88  
46.88  
48.36  
60.02  
44.77  
63.89  
79.98  
55.94  
70.64  
65.29  
67.50  
720 x 400  
640 x 480  
70.09  
59.94  
66.67  
72.81  
75.00  
60.32  
75.00  
60.00  
75.03  
59.86  
60.02  
75.03  
59.89  
74.98  
59.95  
60.00  
640 x 480  
640 x 480  
640 x 480  
800 x 600  
800 x 600  
1024 x 768  
1024 x 768  
1280x 720  
1280 x 1024  
1280 x 1024  
1440 x 900  
1440 x 900  
1680 x 1050  
1920 x 1080  
Note  
Please notice that your display works best at  
native resolution of 1920 x 1080 @ 60Hz. For  
best display quality,please follow this resolution  
recommendation.  
30  
8. Power Management  
8. Power Management  
If you haveVESA DPM compliance display card  
or software installed in your PC, the monitor  
can automatically reduce its power consumption  
when not in use. If an input from a keyboard,  
mouse or other input device is detected,  
the monitor will 'wake up' automatically.The  
following table shows the power consumption  
and signaling of this automatic power saving  
feature:  
241P4QPYK/241P4QPY  
3RZHUꢀ0DQDJHPHQWꢀ'HÀQLWLRQ  
VESA  
Mode  
Video H-sync V-sync  
Power Used  
LED Color  
White  
27.8W (typ.)  
45.5W (max.)  
Active  
ON  
OFF  
Yes  
Yes  
Sleep  
(Standby)  
White  
(blink)  
No  
-
No  
-
0.1W (typ.)  
0W (typ.)  
Switch Off OFF  
OFF  
241P4QRY  
3RZHUꢀ0DQDJHPHQWꢀ'HÀQLWLRQ  
VESA  
Mode  
Video H-sync V-sync  
Power Used  
LED Color  
White  
28.5W (typ.)  
46W (max.)  
Active  
ON  
OFF  
Yes  
Yes  
Sleep  
(Standby)  
White  
(blink)  
No  
-
No  
-
0.2W (typ.)  
0W (typ.)  
Switch Off OFF  
OFF  
The following setup is used to measure power  
consumption on this monitor.  
‡ꢀ Native resolution: 1920 x 1080  
‡ꢀ Contrast: 50%  
‡ꢀ Brightness: 250 nits  
‡ꢀ Color temperature: 6500k with full white  
pattern  
Note  
This data is subject to change without notice.  
31  
9. Regulatory Infomation  
and luminance uniformity, color rendition  
and image stability  
9. Regulatory Information  
Lead-free Product  
‡ꢀ Product have been tested according to  
rigorous safety standards at an impartial  
laboratory  
Lead free display promotes  
environmentally sound recovery  
and disposal of waste from electrical  
and electronic equipment.Toxic  
‡ꢀ Electric and magnetic fields emissions as  
low as normal household background levels  
‡ꢀ Low acoustic noise emissions  
substances like Lead has been eliminated  
and compliance with European community’s  
stringent RoHs directive mandating restrictions  
on hazardous substances in electrical and  
electronic equipment have been adhered to  
in order to make Philips monitors safe to use  
throughout its life cycle.  
Some of the Environmental features of the  
7&2ꢂ&HUWLÀHGꢂIRUꢂGLVSOD\Vꢂ  
‡ꢀ The brand owner demonstrates corporate  
social responsibility and has a certified  
environmental management system (EMAS  
or ISO 14001)  
7&2ꢂ&HUWLÀHGꢂ(GJH  
‡ꢀ Very low energy consumption both in  
onand standby mode minimize climate  
impact  
Congratulations,  
Your display is designed for both  
you and the planet!  
‡ꢀ Restrictions on chlorinated and brominated  
flame retardants, plasticizers, plastics and  
heavy metals such as cadmium, mercury  
and lead (RoHS compliance)  
The display you have just purchased carries the  
7&2ꢀ&HUWLÀHGꢀ(GJHꢀODEHOꢂ7KLVꢀHQVXUHVꢀWKDWꢀ  
your display is designed, manufactured and  
tested according to some of the strictest quality  
and environmental requirements in the world.  
This makes for a high performance product,  
designed with the user in focus that also  
minimizes the impact on the climate and our  
natural environment.  
‡ꢀ Both product and product packaging is  
prepared for recycling  
‡ꢀ The brand owner offers take-back options  
The requirements can be downloaded from our  
web site.The requirements included in this label  
have been developed byTCO Development in  
co-operation with scientists, experts, users as  
well as manufacturers all over the world. Since  
the end of the 1980sTCO has been involved  
LQꢀLQÁXHQFLQJꢀWKHꢀGHYHORSPHQWꢀRIꢀ,7ꢀHTXLSPHQWꢀ  
in a more user-friendly direction. Our labeling  
system started with displays in 1992 and is now  
requested by users and ITmanufacturers all over  
the world.About 50% of all displays worldwide  
DUH7&2ꢀFHUWLÀHGꢂ  
7KLVꢀGLVSOD\ꢀLVꢀDZDUGHGꢀWKH7&2ꢀ&HUWLÀHGꢀ  
cutting edge mark to signify it incorporates  
a new cutting edge innovation that delivers  
GLVWLQFWꢀEHQHÀWVꢀIRUꢀWKHꢀXVHUꢀDQGꢀUHGXFHGꢀLPSDFWꢀ  
RQꢀWKHꢀHQYLURQPHQWꢂ7&2ꢀ&HUWLÀHGꢀLVꢀDꢀWKLUGꢀ  
SDUW\ꢀYHULÀHGꢀSURJUDPꢁꢀZKHUHꢀHYHU\ꢀSURGXFWꢀ  
model is tested by an accredited impartial test  
ODERUDWRU\ꢂꢀ7&2ꢀ&HUWLÀHGꢀUHSUHVHQWVꢀRQHꢀRIꢀWKHꢀ  
WRXJKHVWꢀFHUWLÀFDWLRQVꢀIRUꢀGLVSOD\VꢀZRUOGZLGHꢂ  
For more information, please visit:  
Some of the Usability features of theTCO  
&HUWLÀHGꢂIRUꢂGLVSOD\Vꢃ  
‡ꢀ Good visual ergonomics and image quality  
is tested to ensure top performance and  
reduce sight and strain problems. Important  
parameters are luminance, contrast,  
resolution, black level, gamma curve, color  
32  
9. Regulatory Infomation  
EPEAT  
‡ꢀ EN61000-3-3:2008 (Limitation of Voltage  
Fluctuation and Flicker) following provisions  
of directives applicable.  
(www.epeat.net)  
The EPEAT (Electronic  
Product Environmental  
AssessmentTool) program  
‡ꢀ 2006/95/EC (LowVoltage Directive).  
‡ꢀ 2004/108/EC (EMC Directive).  
‡ꢀ 2009/125/EC (ErP, Energy-related Product  
Directive, EC No. 1275/2008 and 642/2009  
Implementing)  
evaluates computer  
desktops, laptops, and monitors based on 51  
environmental criteria developed through  
an extensive stakeholder consensus process  
supported by US EPA.  
‡ꢀ 2011/65/EU (RoHS Directive)  
And is produced by a manufacturing  
organization on ISO9000 level.  
EPEAT system helps purchasers in the public  
and private sectors evaluate, compare and  
select desktop computers, notebooks and  
monitors based on their environmental  
attributes. EPEAT also provides a clear and  
consistent set of performance criteria for the  
design of products, and provides an opportunity  
for manufacturers to secure market recognition  
for efforts to reduce the environmental impact  
of its products.  
The product also comply with the following  
standards  
‡ꢀ ISO9241-307:2008 (Ergonomic  
requirement, Analysis and compliance test  
methods for electronic visual displays).  
‡ꢀ GS EK1-2000:2013 (GS mark requirement).  
‡ꢀ prEN50279:1998 (Low Frequency Electric  
and Magnetic fields forVisual Display).  
‡ꢀ MPR-II (MPR:1990:8/1990:10 Low  
%HQHÀWVꢂRIꢂ(3($7  
Frequency Electric and Magnetic fields).  
Reduce use of primary materials  
Reduce use of toxic materials  
‡ꢀ TCO CERTIFIED (Requirement for  
Environment Labeling of Ergonomics,  
Energy, Ecology and Emission,TCO: Swedish  
Confederation of Professional Employees)  
forTCO versions.  
Avoid the disposal of hazardous waste EPEAT’S  
requirement that all registered products meet  
(1(5*<ꢀ67$5·VꢀHQHUJ\ꢀHIÀFLHQF\ꢀVSHFLÀFDWLRQVꢁꢀ  
means that these products will consume less  
energy throughout their life.  
CE Declaration of Conformity  
This product is in conformity with the following  
standards  
‡ꢀ EN60950-1:2006+A11:2009+A1:20  
10+A12:2011 (Safety requirement of  
InformationTechnology Equipment).  
‡ꢀ EN55022:2010 (Radio Disturbance  
requirement of InformationTechnology  
Equipment).  
‡ꢀ EN55024:2010 (Immunity requirement of  
InformationTechnology Equipment).  
‡ꢀ EN61000-3-2:2006 +A1:2009+A2:2009  
(Limits for Harmonic Current Emission).  
33  
9. Regulatory Infomation  
Energy Star Declaration  
(www.energystar.gov)  
ꢀ &KDQJHVꢀRUꢀPRGLÀFDWLRQVꢀQRWꢀH[SUHVVO\ꢀ  
approved by the party responsible for  
compliance could void the user's authority  
to operate the equipment.  
As an ENERGY STAR® Partner, we  
have determined that this product  
meets the ENERGY STAR®  
Use only RF shielded cable that was supplied  
with the monitor when connecting this monitor  
to a computer device.  
JXLGHOLQHVꢀIRUꢀHQHUJ\ꢀHIÀFLHQF\ꢂ  
Note  
7RꢀSUHYHQWꢀGDPDJHꢀZKLFKꢀPD\ꢀUHVXOWꢀLQꢀÀUHꢀRUꢀ  
shock hazard, do not expose this appliance to  
rain or excessive moisture.  
We recommend you switch off the monitor  
when it is not in use for a long time.  
Federal Communications Commission (FCC)  
Notice (U.S. Only)  
THIS CLASS B DIGITAL APPARATUS MEETS  
ALL REQUIREMENTS OFTHE CANADIAN  
INTERFERENCE-CAUSING EQUIPMENT  
REGULATIONS.  
This equipment has been tested and found  
to comply with the limits for a Class B digital  
device, pursuant to Part 15 of the FCC  
Rules.These limits are designed to provide  
reasonable protection against harmful  
interference in a residential installation.  
This equipment generates, uses and can  
radiate radio frequency energy and, if not  
installed and used in accordance with the  
instructions, may cause harmful interference  
to radio communications.  
FCC Declaration of Conformity  
Declaration of Conformity for Products Marked  
with FCC Logo,  
United States Only  
This device complies with Part 15 of the FCC  
Rules. Operation is subject to the following two  
conditions: (1) this device may not cause harmful  
interference, and (2) this device must accept any  
interference received, including interference that  
may cause undesired operation.  
However, there is no guarantee that  
interference will not occur in a particular  
installation. If this equipment does cause  
harmful interference to radio or television  
reception, which can be determined by  
turning the equipment off and on, the  
user is encouraged to try to correct  
the interference by one or more of the  
following measures:  
Commission Federale de la Communication  
(FCC Declaration)  
Cet équipement a été testé et déclaré  
conforme auxlimites des appareils  
numériques de class B,aux termes de  
l'article 15 Des règles de la FCC. Ces  
limites sont conçues de façon à fourir  
une protection raisonnable contre les  
interférences nuisibles dans le cadre d'une  
installation résidentielle.  
‡ꢀ Reorient or relocate the receiving antenna.  
‡ꢀ Increase the separation between the  
equipment and receiver.  
‡ꢀ Connect the equipment into an outlet on  
a circuit different from that to which the  
receiver is connected.  
‡ꢀ Consult the dealer or an experienced  
CET appareil produit, utilise et peut émettre  
des hyperfréquences qui, si l'appareil n'est  
pas installé et utilisé selon les consignes  
données, peuvent causer des interférences  
nuisibles aux communications radio.  
radio/TV technician for help.  
34  
9. Regulatory Infomation  
Cependant, rien ne peut garantir l'absence  
d'interférences dans le cadre d'une  
installation particulière. Si cet appareil est  
la cause d'interférences nuisibles pour  
la réception des signaux de radio ou de  
télévision, ce qui peut être décelé en  
fermant l'équipement, puis en le remettant  
en fonction, l'utilisateur pourrait essayer de  
corriger la situation en prenant les mesures  
suivantes:  
EN 55022 Compliance (Czech Republic Only)  
3ROLVKꢂ&HQWHUꢂIRU7HVWLQJꢂDQGꢂ&HUWLÀFDWLRQꢂ  
Notice  
The equipment should draw power from a  
socket with an attached protection circuit (a  
three-prong socket).All equipment that works  
together (computer, monitor, printer, and so on)  
should have the same power supply source.  
‡ꢀ Réorienter ou déplacer l’antenne de  
réception.  
‡ꢀ Augmenter la distance entre l’équipement  
et le récepteur.  
‡ꢀ Brancher l’équipement sur un autre circuit  
The phasing conductor of the room's electrical  
installation should have a reserve short-circuit  
protection device in the form of a fuse with a  
nominal value no larger than 16 amperes (A).  
que celui utilisé par le récepteur.  
‡ꢀ Demander l’aide du marchand ou d’un  
technicien chevronné en radio/télévision.  
7RXWHVꢀPRGLÀFDWLRQVꢀQꢌD\DQWꢀSDVꢀUHoXꢀ  
l'approbation des services compétents  
en matière de conformité est susceptible  
d'interdire à l'utilisateur l'usage du présent  
équipement.  
To completely switch off the equipment, the  
power supply cable must be removed from the  
power supply socket, which should be located  
near the equipment and easily accessible.  
$ꢀSURWHFWLRQꢀPDUNꢀꢄ%ꢄꢀFRQÀUPVꢀWKDWꢀWKHꢀ  
equipment is in compliance with the protection  
usage requirements of standards PN-93/T-42107  
and PN-89/E-06251.  
N'utiliser que des câbles RF armés pour  
les connections avec des ordinateurs ou  
périphériques.  
CET APPAREIL NUMERIQUE DE LA CLASSE  
B RESPECTETOUTES LES EXIGENCES DU  
REGLEMENT SUR LE MATERIEL BROUILLEUR  
DU CANADA.  
35  
9. Regulatory Infomation  
North Europe (Nordic Countries) Information  
Ergonomie Hinweis (nur Deutschland)  
Der von uns gelieferte Farbmonitor entspricht  
den in der "Verordnung über den Schutz vor  
Schäden durch Röntgenstrahlen" festgelegten  
Vorschriften.  
Placering/Ventilation  
VARNING:  
FÖRSÄKRA DIG OM ATT HUVUDBRYTARE  
OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR  
DU STÄLLER DIN UTRUSTNING PÅPLATS.  
$XIꢀGHUꢀ5FNZDQGꢀGHVꢀ*HUlWHVꢀEHÀQGHWꢀVLFKꢀ  
ein Aufkleber, der auf die Unbedenklichkeit der  
Inbetriebnahme hinweist, da dieVorschriften  
über die Bauart von Störstrahlern nach Anlage  
,,,ꢀʔꢀꢍꢀ$EVꢂꢀꢎꢀGHUꢀ5|QWJHQYHURUGQXQJꢀHUIOOWꢀVLQGꢂꢀ  
Placering/Ventilation  
$'9$56(/ꢁꢀ  
SØRG VED PLACERINGEN FOR, AT  
NETLEDNINGENS STIK OG STIKKONTAKT  
ER NEMTTILGÆNGELIGE.  
Damit Ihr Monitor immer den in der Zulassung  
geforderten Werten entspricht, ist darauf zu  
achten, daß  
Paikka/Ilmankierto  
9$52,786ꢁꢀ  
1. Reparaturen nur durch Fachpersonal  
durchgeführt werden.  
SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO  
VOIDAAN TARVITTAESSA HELPOSTI  
IRROTTAA PISTORASIASTA.  
2. nur original-Ersatzteile verwendet werden.  
3. bei Ersatz der Bildröhre nur eine  
bauartgleiche eingebaut wird.  
Plassering/Ventilasjon  
$'9$56(/ꢁ  
Aus ergonomischen Gründen wird empfohlen,  
die Grundfarben Blau und Rot nicht auf  
dunklem Untergrund zu verwenden (schlechte  
Lesbarkeit und erhöhte Augenbelastung bei zu  
geringem Zeichenkontrast wären die Folge).  
Der arbeitsplatzbezogene Schalldruckpegel  
nach DIN 45 635 beträgt 70dB (A) oder  
weniger.  
NÅR DETTE UTSTYRET PLASSERES, MÅ  
DU PASSE PÅ AT KONTAKTENE FOR  
STØMTILFØRSEL ER LETTE Å NÅ.  
BSMI Notice (Taiwan Only)  
ACHTUNG: BEIM AUFSTELLEN  
DIESES GERÄTES DARAUF  
ACHTEN, DAß NETZSTECKER UND  
NETZKABELANSCHLUß LEICHT  
ZUGÄNGLICH SIND.  
36  
9. Regulatory Infomation  
China RoHS  
؍
֯⭘ᵏ䲀  
The People's Republic of China released a  
regulation called "Management Methods for  
Controlling Pollution by Electronic Information  
Products" or commonly referred to as China  
RoHS.All products produced and sold for China  
market have to meet China RoHS request.  
↔ḷ䇶ᤷᵏ䲀ꢀॱᒤꢁꢄ⭥ᆀؑ᚟ӗ૱ѝਜ਼ᴹ  
Ⲵᴹ∂ᴹᇣ⢙䍘ᡆ
ݳ
㍐൘↓ᑨ֯⭘ⲴᶑԦ  
лнՊਁ⭏ཆ⋴ᡆケਈꢄ⭥ᆀؑ᚟ӗ૱⭘ᡧ  
֯⭘䈕⭥ᆀؑ᚟ӗ૱нՊሩ⧟ຳ䙐ᡀѕ䟽  
⊑ḃᡆሩަӪ䓛ǃ䍒ӗ䙐ᡀѕ䟽ᦏᇣⲴᵏ  
䲀DŽ  
ѝഭ⭥ᆀؑ᚟ӗ૱⊑ḃ᧗
ḷ䇶㾱≲ꢀѝഭ  
RoHS  
⌅㿴ḷ⽪㾱≲ꢁӗ૱ѝᴹ∂ᴹᇣ⢙䍘ᡆ  
ݳ
㍐Ⲵ਽〠৺ਜ਼䟿  
ᴹ∂ᴹᇣ⢙䍘ᡆ
ݳ
㍐  
䜘Ԧ਽〠  
 
(Pb)  
ꢀ  
(Hg)  
ꢀ  
(Cd)  
ޝ
ԧ䬜  
(Cr6+)  
ཊⓤ㚄㤟ཊⓤҼ㤟䟊  
(PBDE)  
(PBB)  
ཆ༣  
O
X
X
X
X
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
⏢Ღᱮ⽪ቿꢂ⚟㇑  
⭥䐟ᶯ㓴Ԧꢁ  
⭥Ⓚ䘲䝽㓯  
⭥Ⓚ㓯ꢂ䘎᧕㓯  
O
O
O
O
O
O
O
O
ljᓏᔳ⭥ಘ⭥ᆀӗ૱എ᭦༴⨶㇑⨶ᶑֻNJ  
ᨀ⽪ᙗ䈤᰾  
*: ⭥䐟ᶯ㓴Ԧवᤜঠ
⭥䐟ᶯ৺ަᶴᡀⲴ䴦䜘Ԧˈꢃ⭥䱫ǃ⭥ᇩǃ䳶ᡀ⭥  
䐟ǃ䘎᧕ಘㅹDŽ  
O: 㺘⽪䈕ᴹ∂ᴹᇣ⢙䍘൘䈕䜘Ԧᡰᴹ൷䍘ᶀᯉѝⲴਜ਼䟿൷൘lj⭥ᆀؑ᚟ӗ૱  
ѝᴹ∂ᴹᇣ⢙䍘Ⲵ䲀䟿㾱≲ḷ߶NJ㿴ᇊⲴ䲀䟿㾱≲ԕлDŽ  
ѪҶᴤꢅൠ
ޣ
⡡৺
؍
ᣔൠ⨳ˈᖃ⭘ᡧн
޽
 
䴰㾱↔ӗ૱ᡆӗ૱ሯભ㓸→ᰦˈ䈧䚥ᆸഭ  
ᇦᓏᔳ⭥ಘ⭥ᆀӗ૱എ᭦༴⨶⴨
ޣ
⌅ᖻ⌅  
㿴ˈሶަӔ㔉ᖃൠާᴹഭᇦ䇔ਟⲴഎ᭦༴  
⨶䍴䍘Ⲵল୶䘋㹼എ᭦༴⨶DŽ  
X: 㺘⽪䈕ᴹ∂ᴹᇣ⢙䍘㠣ቁ൘䈕䜘ԦⲴḀа൷䍘ᶀᯉѝⲴਜ਼䟿䎵ࠪlj⭥ᆀؑ  
᚟ӗ૱ѝᴹ∂ᴹᇣ⢙䍘Ⲵ䲀䟿㾱≲ḷ߶NJ㿴ᇊⲴ䲀䟿㾱≲˗նᱟк㺘ѝᢃ  
“X”Ⲵ䜘Ԧˈㅖਸ⅗ⴏRoHS⌅㿴㾱≲˄኎Ҿ䉱
ݽ
Ⲵ䜘
˅DŽ  
37  
10. Customer care and warranty  
black pixel. Other combinations of lit and dark  
sub pixels appear as single pixels of other colors.  
10. Customer care and  
warranty  
Types of Pixel Defects  
Pixel and sub pixel defects appear on the screen  
in different ways.There are two categories of  
pixel defects and several types of sub pixel  
defects within each category.  
10.1Philips’ Flat Panel Monitors Pixel  
Defect Policy  
Philips strives to deliver the highest quality  
products.We use some of the industry's most  
advanced manufacturing processes and practice  
stringent quality control. However, pixel or  
sub pixel defects on theTFT Monitor panels  
XVHGꢀLQꢀÁDWꢀSDQHOꢀPRQLWRUVꢀDUHꢀVRPHWLPHVꢀ  
unavoidable. No manufacturer can guarantee  
that all panels will be free from pixel defects,  
but Philips guarantees that any monitor with an  
unacceptable number of defects will be repaired  
or replaced under warranty.This notice explains  
WKHꢀGLIIHUHQWꢀW\SHVꢀRIꢀSL[HOꢀGHIHFWVꢀDQGꢀGHÀQHVꢀ  
acceptable defect levels for each type. In order  
to qualify for repair or replacement under  
warranty, the number of pixel defects on aTFT  
Monitor panel must exceed these acceptable  
levels. For example, no more than 0.0004% of  
the sub pixels on a monitor may be defective.  
Furthermore, Philips sets even higher quality  
standards for certain types or combinations  
of pixel defects that are more noticeable than  
others.This policy is valid worldwide.  
Bright Dot Defects  
Bright dot defects appear as pixels or sub pixels  
that are always lit or 'on'.That is, a bright dot is  
a sub-pixel that stands out on the screen when  
the monitor displays a dark pattern.There are  
the types of bright dot defects.  
One lit red, green or blue sub pixel.  
subpixel  
Two adjacent lit sub pixels:  
-
Red + Blue = Purple  
Red + Green =Yellow  
-
pixel  
-
Green + Blue = Cyan (Light Blue)  
Pixels and Sub pixels  
A pixel, or picture element, is composed of  
three sub pixels in the primary colors of red,  
green and blue. Many pixels together form an  
image.When all sub pixels of a pixel are lit, the  
three colored sub pixels together appear as a  
single white pixel.When all are dark, the three  
colored sub pixels together appear as a single  
Three adjacent lit sub pixels (one white pixel).  
38  
10. Customer care and warranty  
Proximity of Pixel Defects  
Note  
A red or blue bright dot must be more  
than 50  
Because pixel and sub pixels defects of the  
same type that are near to one another may be  
PRUHꢀQRWLFHDEOHꢁꢀ3KLOLSVꢀDOVRꢀVSHFLÀHVꢀWROHUDQFHVꢀ  
for the proximity of pixel defects.  
percent brighter than neighboring dots while  
a green bright dot is 30 percent brighter than  
neighboring dots.  
Black Dot Defects  
Black dot defects appear as pixels or sub pixels  
that are always dark or 'off'.That is, a dark dot is  
a sub-pixel that stands out on the screen when  
the monitor displays a light pattern.These are  
the types of black dot defects.  
Pixel DefectTolerances  
In order to qualify for repair or replacement  
due to pixel defects during the warranty period,  
D7)7ꢀ0RQLWRUꢀSDQHOꢀLQꢀDꢀ3KLOLSVꢀÁDWꢀSDQHOꢀ  
monitor must have pixel or sub pixel defects  
exceeding the tolerances listed in the following  
tables.  
BRIGHT DOT DEFECTS  
ACCEPTABLE LEVEL  
1 lit subpixel  
3
2 adjacent lit subpixels  
1
3 adjacent lit subpixels (one white pixel)  
Distance between two bright dot defects*  
Total bright dot defects of all types  
0
>15mm  
3
BLACK DOT DEFECTS  
1 dark subpixel  
2 adjacent dark subpixels  
3 adjacent dark subpixels  
Distance between two black dot defects*  
Total black dot defects of all types  
ACCEPTABLE LEVEL  
5 or fewer  
2 or fewer  
0
>15mm  
5 or fewer  
TOTAL DOT DEFECTS  
ACCEPTABLE LEVEL  
Total bright or black dot defects of all types  
5 or fewer  
Note  
1. 1 or 2 adjacent sub pixel defects = 1 dot defect  
2. This monitor is ISO9241-307 compliant .Class-I compliant.(ISO9241-307: Ergonomic  
requirement,analysis and compliance test methods for electronic visual displays)  
3. ISO9241-307 is the successor of formerly known ISO13406 standard, which is withdrawn by the  
International Organisation for Standardisation (ISO) per: 2008-11-13.  
39  
10. Customer care and warranty  
10.2Customer Care &Warranty  
For warranty coverage information and additional support requirement valid for your region, please visit  
www.philips.com/support website for details.You may also contact your local Philips Customer Care  
Center number listed below.  
Contact Information forWESTERN EUROPE region:  
Country  
Austria  
CSP  
Hotline Number  
+43 0810 000206  
+32 078 250851  
800 92 256  
Price  
Opening hours  
RTS  
€ 0.07  
€ 0.06  
Mon to Fri : 9am - 6pm  
Mon to Fri : 9am - 6pm  
Belgium  
Cyprus  
Ecare  
Alman  
Infocare  
Infocare  
Mainteq  
RTS  
Free of charge Mon to Fri : 9am - 6pm  
Local call tariff Mon to Fri : 9am - 6pm  
Local call tariff Mon to Fri : 9am - 6pm  
Denmark  
Finland  
+45 3525 8761  
+358 09 2290 1908  
+33 082161 1658  
+49 01803 386 853  
France  
€ 0.09  
€ 0.09  
Mon to Fri : 9am - 6pm  
Mon to Fri : 9am - 6pm  
Germany  
Greece  
Ireland  
Alman  
Celestica  
+30 00800 3122 1223 Free of charge Mon to Fri : 9am - 6pm  
+353 01 601 1161 Local call tariff Mon to Fri : 8am - 5pm  
Mon to Fri : 9am - 6pm  
Local call tariff Mon to Fri : 9am - 6pm  
€ 0.10 Mon to Fri : 9am - 6pm  
Italy  
Anovo Italy +39 840 320 041 € 0.08 € 0.08  
Luxembourg  
Netherlands  
Norway  
Poland  
Ecare  
+352 26 84 30 00  
+31 0900 0400 063  
+47 2270 8250  
+48 0223491505  
800 780 902  
Ecare  
Infocare  
MSI  
Local call tariff Mon to Fri : 9am - 6pm  
Local call tariff Mon to Fri : 9am - 6pm  
Free of charge Mon to Fri : 8am - 5pm  
Portugal  
Spain  
Mainteq  
Mainteq  
Infocare  
+34 902 888 785  
+46 08 632 0016  
€ 0.10  
Mon to Fri : 9am - 6pm  
Sweden  
Switzerland  
Local call tariff Mon to Fri : 9am - 6pm  
Local call tariff Mon to Fri : 9am - 6pm  
Local call tariff Mon to Fri : 8am - 5pm  
ANOVO CH +41 02 2310 2116  
United Kingdom Celestica  
+44 0207 949 0069  
40  
10. Customer care and warranty  
Contact Information for CENTRAL AND EASTERN EUROPE region:  
Country  
Call center CSP  
Consumer care number  
+375 17 217 3386  
+375 17 217 3389  
Belarus  
N/A  
IBA  
Bulgaria  
N/A  
N/A  
N/A  
LAN Service  
MR Service Ltd  
Asupport  
+359 2 960 2360  
+385 (01) 640 1111  
420 272 188 300  
Croatia  
Czech Rep.  
+372 6519900(General)  
+372 6519972(workshop)  
Estonia  
N/A  
N/A  
N/A  
N/A  
N/A  
FUJITSU  
Esabi  
Georgia  
Hungary  
Kazakhstan  
Latvia  
+995 322 91 34 71  
+36 1 814 8080(General)  
+36 1814 8565(For AOC&Philips only)  
3URÀꢀ6HUYLFH  
Classic Service I.I.c. +7 727 3097515  
+371 67460399  
ServiceNet LV  
+371 27260399  
+370 37 400160(general)  
+370 7400088 (for Philips)  
Lithuania  
N/A  
UAB Servicenet  
Macedonia  
Moldova  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
AMC  
+389 2 3125097  
Comel  
+37322224035  
Romania  
Skin  
+40 21 2101969  
Russia  
CPS  
+7 (495) 645 6746  
+381 11 20 70 684  
+421 2 49207155  
+386 1 530 08 24  
+ 375 17 284 0203  
+90 212 444 4 832  
+38044 525 64 95  
+380 5627444225  
Serbia&Montenegro  
Slovakia  
KimTec d.o.o.  
Datalan Service  
PC H.and  
ServiceBy  
Tecpro  
Slovenia  
the republic of Belarus N/A  
Turkey  
N/A  
N/A  
N/A  
Topaz  
Ukraine  
Comel  
Contact Information for LATIN AMERICA region:  
Country  
Brazil  
Call center  
Consumer care number  
0800-7254101  
Vermont  
Argentina  
0800 3330 856  
Contact Information for China:  
China  
Consumer care number : 4008 800 008  
41  
10. Customer care and warranty  
Contact Information for NORTH AMERICA :  
Country  
U.S.A.  
&DOOꢀFHQWHU  
&RQVXPHUꢀFDUHꢀQXPEHU  
(877) 835-1838  
EPI - e-center  
EPI - e-center  
Canada  
(800)479-6696  
Contact Information for APMEA region:  
Country  
ASP  
Consumer care number Opening hours  
AGOS NETWORK  
PTY LTD  
Australia  
1300 360 386  
Mon.~Fri. 9:00am-5:30pm  
Mon.~Fri. 8:30am-5:30pm  
New Zealand Visual Group Ltd.  
0800 657447  
Hong Kong:  
Hong Kong  
Macau  
Company: Smart Pixels Tel: +852 2619 9639  
Mon.~Fri. 9:00am-6:00pm  
Sat. 9:00am-1:00pm  
Technology Ltd.  
Macau:  
Tel: (853)-0800-987  
REDINGTON INDIA Tel: 1 800 425 6396  
India  
Mon.~Fri. 9:00am-5:30pm  
LTD  
SMS: PHILIPS to 56677  
+62-21-4080-9086  
(Customer Hotline)  
+62-8888-01-9086  
(Customer Hotline)  
PT. CORMIC  
SERVISINDO  
PERKASA  
Mon.~Thu. 08:30-12:00; 13:00-  
17:30  
Fri. 08:30-11:30; 13:00-17:30"  
Indonesia  
Korea  
Mon.~Fri. 9:00am-5:30pm  
Sat. 9:00am-1:00pm  
Alphascan Displays, Inc 1661-5003  
Mon.~Fri. 8:15am-5:00pm  
Sat. 8:30am-12:30am  
Malaysia  
Pakistan  
R-Logic Sdn Bhd  
+603 5102 3336  
TVONICS Pakistan  
+92-213-6030100  
Sun.~Thu. 10:00am-6:00pm  
Philips Electronics  
Singapore Pte Ltd  
(Philips Consumer Care  
Center)  
Mon.~Fri. 9:00am-6:00pm  
Sat. 9:00am-1:00pm  
Singapore  
(65) 6882 3966  
Taiwan  
FETEC.CO  
0800-231-099  
Mon.~Fri. 09:00 - 18:00  
Axis Computer System  
Co., Ltd.  
Thailand  
(662) 934-5498  
Mon.~Fri. 08:30am~05:30pm  
Computer Repair  
Technologies  
South Africa  
Israel  
011 262 3586  
1-800-567000  
Mon.~ Fri. 08:00am~05:00pm  
Sun.~Thu. 08:00-18:00  
Eastronics LTD  
+84 8 38248007  
Ho Chi Minh City  
+84 5113.562666  
Danang City  
+84 5113.562666  
Can tho Province  
FPT Service Informatic  
Company Ltd. - Ho Chi  
Minh City Branch  
Mon.~Fri. 8:00-12:00, 13:30-17:30  
Sat. 8:00-12:00  
Vietnam  
42  
10. Customer care and warranty  
EA Global Supply  
Chain Solutions ,Inc.  
(02) 655-7777; 6359456  
+97 14 8837911  
Mon.~Fri. 8:30am~5:30pm  
Sun.~Thu. 09:00 - 18:00  
Mon.~Fri. 09:00 - 18:00  
Philippines  
Armenia  
Azerbaijan  
Georgia  
Kyrgyzstan  
Tajikistan  
Firebird service centre  
Soniko Plus Private  
Enterprise Ltd  
+99871 2784650  
Uzbekistan  
Turkmenistan  
Japan  
Technostar Service  
Centre  
+(99312) 460733, 460957 Mon.~Fri. 09:00 - 18:00  
έͻςίΑκΣΗȜ  
Ȇ΍εȜΠΓϋΗȜ  
0120-060-530  
Mon.~Fri. 09:00 - 18:00  
43  
11.Troubleshooting & FAQs  
satisfactory, you can do manual adjustments  
via the OSD menu.  
11. Troubleshooting & FAQs  
Note  
The Auto Function is not applicable in DVI-  
Digital mode as it is not necessary.  
11.1Troubleshooting  
This page deals with problems that can be  
corrected by a user. If the problem still persists  
after you have tried these solutions, contact  
Philips customer service representative.  
Visible signs of smoke or sparks  
‡ꢀ Do not perform any troubleshooting steps  
‡ꢀ Disconnect the monitor from mains power  
source immediately for safety  
Common Problems  
‡ꢀ Contact with Philips customer service  
No Picture (Power LED not lit)  
representative immediately.  
‡ꢀ Make sure the power cord is plugged into  
the power outlet and into the back of the  
monitor.  
Imaging Problems  
Image is not centered  
‡ꢀ First, ensure that the power button on the  
front of the monitor is in the OFF position,  
then press it to the ON position.  
‡ꢀ Adjust the image position using the “Auto”  
function in OSD Main Controls.  
‡ꢀ Adjust the image position using the Phase/  
Clock of Setup in OSD Main Controls. It is  
valid only in VGA mode.  
No Picture (Power LED isWhite)  
‡ꢀ Make sure the computer is turned on.  
‡ꢀ Make sure the signal cable is properly  
Image vibrates on the screen  
connected to your computer.  
‡ꢀ Check that the signal cable is properly  
securely connected to the graphics board  
or PC.  
‡ꢀ Make sure the monitor cable has no bent  
pins on the connect side. If yes, repair or  
replace the cable.  
9HUWLFDOꢂÁLFNHUꢂDSSHDUV  
‡ꢀ The Energy Saving feature may be activated  
Screen says  
Attention  
‡ꢀ Adjust the image using the “Auto” function  
Check cable connection  
in OSD Main Controls.  
‡ꢀ Eliminate the vertical bars using the Phase/  
Clock of Setup in OSD Main Controls. It is  
valid only in VGA mode.  
‡ꢀ Make sure the monitor cable is properly  
connected to your computer. (Also refer to  
the Quick Start Guide).  
+RUL]RQWDOꢂÁLFNHUꢂDSSHDUV  
‡ꢀ Check to see if the monitor cable has bent  
pins.  
‡ꢀ Make sure the computer is turned on.  
AUTO button doesn't function  
‡ꢀ Adjust the image using the “Auto” function  
in OSD Main Controls.  
‡ꢀ The auto function is applicable only in  
VGA-Analog mode. If the result is not  
44  
11.Troubleshooting & FAQs  
‡ꢀ Eliminate the vertical bars using the Phase/  
Clock of Setup in OSD Main Controls. It is  
valid only in VGA mode.  
The "power on" light is too strong and is  
disturbing  
‡ꢀ You can adjust “power on” light using the  
power LED Setup in OSD main Controls.  
Image appears blurred, indistinct or too dark  
For further assistance, refer to the Consumer  
Information Centers list and contact Philips  
customer service representative.  
‡ꢀ Adjust the contrast and brightness on  
On-Screen Display.  
An "after-image", "burn-in" or "ghost image"  
remains after the power has been turned off.  
11.2SmartControl Premium FAQs  
‡ꢀ Uninterrupted display of still or static  
images over an extended period may cause  
"burn in", also known as "after-imaging "  
or "ghost imaging", on your screen. "Burn-  
in", "after-imaging", or "ghost imaging" is a  
well-known phenomenon in LCD panel  
technology. In most cases, the "burned in"  
or "after-imaging" or "ghost imaging" will  
disappear gradually over a period of time  
after the power has been switched off.  
Q1.  
I change the monitor on a PC to a  
different one and the SmartControl  
Premium becomes un-usable, what do  
I do?  
Ans.: Restart your PC and see if  
SmartControl Premium can work.  
Otherwise, you will need to remove  
and re-install SmartControl Premium to  
ensure proper driver is installed.  
‡ꢀ Always activate a moving screen saver  
program when you leave your monitor  
unattended.  
Q2.  
The SmartControl Premium functions  
worked well before, but it does not  
work anymore, what can I do?  
‡ꢀ Always activate a periodic screen refresh  
application if your LCD monitor will display  
unchanging static content.  
Ans.: If the following actions were executed,  
the monitor driver may need to be re-  
installed.  
‡ꢀ Failure to activate a screen saver, or a  
periodic screen refresh application may  
result in severe “burn-in” or “after-image”  
or “ghost image” symptoms that will not  
disappear and cannot be repaired.The  
damage mentioned above is not covered  
under your warranty.  
‡ꢀ Changed video graphic adapter to another  
one  
‡ꢀ Updated video driver  
‡ꢀ Activities on OS, such as service pack or  
patch  
‡ꢀ Run Windows Update and updated  
Image appears distorted.Text is fuzzy or  
blurred.  
monitor and/or video driver  
‡ꢀ Windows was booted with the monitor  
‡ꢀ Set the PC’s display resolution to the same  
mode as monitor’s recommended screen  
native resolution.  
power off or disconnected.  
‡ꢀ To find out, please right click My Computer  
and click on Properties->Hardware->  
Device Manager.  
Green, red, blue, dark, and white dots appears  
on the screen  
‡ꢀ If you see “Plug and Play Monitor” shows  
under Monitor, then you need to re-install.  
Simply remove SmartControl Premium and  
re-install it.  
‡ꢀ The remaining dots are normal  
characteristic of the liquid crystal used in  
today’s technology, Please refer the pixel  
policy for more detail.  
45  
11.Troubleshooting & FAQs  
Q3.  
After installing SmartControl Premium,  
11.3General FAQs  
when clicking on SmartControl  
Premium tab, nothing shows up after a  
while or a failure message shows, what  
happened?  
Q1:  
When I install my monitor what should  
I do if the screen shows 'Cannot  
display this video mode'?  
Ans.: It might be your graphic adaptor is not  
compatible with the SmartControl  
Premium. If your graphic adaptor is one  
of the above mentioned brands, try to  
download the most updated graphic  
adaptor driver from corresponding  
companies’ web site. Install the driver.  
Remove SmartControl Premium, and  
re-install it once more.  
Ans.: Recommended resolution for this  
monitor: 1920 x 1080 @ 60 Hz.  
‡ꢀ Unplug all cables, then connect your PC to  
the monitor that you used previously.  
‡ꢀ In the Windows Start Menu, select Settings/  
Control Panel. In the Control Panel  
Window, select the Display icon. Inside the  
Display Control Panel, select the 'Settings'  
tab. Under the setting tab, in box labelled  
'desktop area', move the sidebar to 1920 x  
1080 pixels.  
If it is still not working, we are sorry that  
the graphic adaptor is not supported.  
Please visit Philips website and check  
if an updated SmartControl Premium  
driver is available.  
‡ꢀ Open 'Advanced Properties' and set the  
Refresh Rate to 60 Hz, then click OK.  
‡ꢀ Restart your computer and repeat step 2  
and 3 to verify that your PC is set at 1920  
x 1080 @ 60 Hz.  
Q4.  
When I click on Product Information,  
only partial information is shown, what  
happened?  
‡ꢀ Shut down your computer, disconnect your  
old monitor and reconnect your Philips  
LCD monitor.  
Ans.: It might be your graphic card adaptor  
driver is not the most updated  
version which fully supporting DDC/  
CI interface. Please try to download  
the most updated graphic adaptor  
driver from corresponding companies’  
web site. Install the driver. Remove  
SmartControl Premium and re-install it  
once more.  
‡ꢀ Turn on your monitor and then turn on  
your PC.  
Q2:  
What is the recommended refresh  
rate for LCD monitor?  
Ans.: Recommended refresh rate in LCD  
monitors is 60 Hz, In case of any  
disturbance on screen, you can set it  
up to 75 Hz to see if that removes the  
disturbance.  
Attention  
Theft Deterrence is Enabled  
4ꢄ:KDWꢂDUHꢂWKHꢂꢁLQIꢂDQGꢂꢁLFPꢂÀOHVꢂRQꢂWKHꢂ  
CD-ROM? How do I install the drivers  
(.inf and .icm)?  
Q5.  
I forgot my PIN forTheft Deterrence  
Function. How can I do?  
Ans.:7 KHVHꢀDUHꢀWKHꢀGULYHUꢀÀOHVꢀIRUꢀ\RXUꢀ  
monitor. Follow the instructions in your  
user manual to install the drivers.Your  
computer may ask you for monitor  
GULYHUVꢀꢏꢂLQIꢀDQGꢀꢂLFPꢀÀOHVꢋꢀRUꢀDꢀGULYHUꢀ  
GLVNꢀZKHQꢀ\RXꢀÀUVWꢀLQVWDOOꢀ\RXUꢀPRQLWRUꢂꢀ  
Follow the instructions to insert the  
companion CD-ROM included in this  
Ans.:Philips Service center has a right to  
DVNꢀIRUꢀOHJLWLPDWHꢀLGHQWLÀFDWLRQꢀDQGꢀ  
authorization, in order to establish  
ownership of the monitor.  
46  
11.Troubleshooting & FAQs  
package. Monitor drivers (.inf and .icm  
ÀOHVꢋꢀZLOOꢀEHꢀLQVWDOOHGꢀDXWRPDWLFDOO\ꢂ  
1. ColorTemperature:The six settings are  
5000K, 6500K, 7500K, 8200K, 9300K  
and 11500K.With settings in the 5000K  
range the panel appears "warm, with a  
red-white color tone", while a 11500K  
temperature yields "cool, bluewhite  
toning".  
Q4:  
How do I adjust the resolution?  
Ans.: Your video card/graphic driver and  
monitor together determine the  
available resolutions.You can select the  
desired resolution under Windows®  
Control Panel with the "Display  
properties".  
2. sRGB:This is a standard setting for  
ensuring correct exchange of colors  
between different device (e.g. digital  
cameras, monitors, printers, scanners,  
etc).  
Q5:  
What if I get lost when I am making  
monitor adjustments via OSD?  
3.ꢀ 8VHUꢀ'HÀQHꢃ7KHꢀXVHUꢀFDQꢀFKRRVHꢀKLVꢈ  
her preference color setting by adjusting  
red, green blue color.  
Ans.: Simply press the OK button, then select  
'Reset' to recall all of the original factory  
settings.  
Q6:  
Is the LCD screen resistant to  
scratches?  
Note  
A measurement of the color of light radiated  
by an object while it is being heated.This  
measurement is expressed in terms of  
absolute scale, (degrees Kelvin). Lower Kevin  
temperatures such as 2004K are red; higher  
temperatures such as 9300K are blue. Neutral  
temperature is white, at 6504K.  
Ans.: In general it is recommended that  
the panel surface is not subjected to  
excessive shocks and is protected from  
sharp or blunt objects.When handling  
the monitor, make sure that there is  
no pressure or force applied to the  
panel surface side.This may affect your  
warranty conditions.  
Q9:  
Can I connect my LCD monitor to any  
PC, workstation or Mac?  
Q7:  
How should I clean the LCD surface?  
Ans.: Yes.All Philips LCD monitors are fully  
compatible with standard PCs, Macs  
and workstations.You may need a cable  
adapter to connect the monitor to  
your Mac system. Please contact your  
Philips sales representative for more  
information.  
Ans.: For normal cleaning, use a clean, soft  
cloth. For extensive cleaning, please use  
isopropyl alcohol. Do not use other  
solvents such as ethyl alcohol, ethanol,  
acetone, hexane, etc.  
Q8:  
Can I change the color setting of my  
monitor?  
Q10: Are Philips LCD monitors Plug-and-  
Play?  
Ans.: Yes, you can change your color setting  
through OSD control as the following  
procedures,  
Ans.: Yes, the monitors are Plug-and-Play  
compatible with Windows 7/Vista/XP/  
NT, Mac OSX, Linux  
‡ꢀ Press "OK" to show the OSD (On Screen  
Q11: What is Image Sticking, or Image Burn-  
in, or After Image, or Ghost Image in  
LCD panels?  
Display) menu  
‡ꢀ Press "Down Arrow" to select the option  
"Color" then press "OK" to enter color  
setting, there are three settings as below.  
Ans.: Uninterrupted display of still or static  
images over an extended period  
47  
11.Troubleshooting & FAQs  
may cause "burn in", also known as  
Ans.: Yes, standard, clear, prescription glasses  
are OK to be recognized, as your eyes  
are visible through the glasses.  
"after-imaging" or "ghost imaging", on  
your screen. "Burn-in", "after-imaging",  
or "ghost imaging" is a well-known  
phenomenon in LCD panel technology.  
In most cases, the "burned in" or  
"atter-imaging" or "ghost imaging" will  
disappear gradually over a period of  
time after the power has been switched  
off.  
Q4: What happens if I have “one eye patch”  
due to some medical factor?  
Ans.: It will not work correctly. It requires  
2 x eyes to be detected to function  
correctly.  
Always activate a moving screen saver  
program when you leave your monitor  
unattended.  
Always activate a periodic screen  
refresh application if your LCD monitor  
will display unchanging static content.  
Q5: Does it work if my face is partially  
covered with cloth, hat, etc?'  
Ans.: As long as it can clearly detect 2 x eyes,  
it will work.  
Q6: If I lean forward to read something on  
my desk, will it work?  
Warning  
Failure to activate a screen saver, or a periodic  
screen refresh application may result in severe  
“burn-in” or “after-image” or “ghost image”  
symptoms that will not disappear and cannot be  
repaired.The damage mentioned above is not  
covered under your warranty.  
Ans.: As long as the sensor is able to detect  
your eyes, it will work.  
Q7: Does it work if I have a hat/cap/turban  
on my head?  
Ans.: As long as it can clearly detect 2 x eyes  
continuously, it will work.  
Q12: Why is my Display not showing  
sharp text, and is displaying jagged  
characters?  
Q8: What happens if I turn my monitor into  
portrait/ 90 degree mode?  
Ans.: Your LCD monitor works best at its  
native resolution of 1920 x 1080 @  
60 Hz. For best display, please use this  
resolution.  
Ans.: ErgoSensor function will disable  
automatically if you turn the monitor. It  
will work only in the default landscape  
mode.  
Q9: Will it work if I turn the monitor away  
from my face?  
11.4 ErgoSensor FAQs  
Ans.: No, you must be facing the monitor in  
Q1: Will it work if I wear contact lenses  
the standard position- front of screen.  
andwhat if they are colored?  
Q10: What happens if I have 2 or more  
Ans.: Yes.  
colleagues also reading my screen?  
Q2: Will it work if I wear dark glasses for  
Ans.: While it can detect more than one  
face, it will “recognize” the face directly  
in front of the screen and closest to it,  
deeming it to be the principle user.All  
functions will be activated based on the  
principle face that it has detected.  
some reason?  
Ans.: No, it requires 2 x eyes to be clearly  
visible.  
Q3: Will it work if I wear prescription glasses  
for reading?  
48  
11.Troubleshooting & FAQs  
Q11: What is the optimum distance from my  
Q16: How is it different from my Philips  
eyes to the Monitor screen?  
PowerSensor monitor?  
Ans.: 80 cm is the optimal distance for  
comfortable reading.The sensor will  
advise you if you are > 90cm and <  
70cm for distance activation.  
Ans.: ErgoSensor is a more advanced sensor  
which actually uses a CMOS-sensor  
that recognizes people and their  
presence or absence and is more  
accurate. PowerSensor uses infra-red  
signals to detect presence or absence  
and activates itself.  
Q12: What is the optimum neck angle for  
stress-free reading?  
Ans.: The best neck angle is “straight neck!” If  
your posture is detected with a neck  
angle tilted more than 15 degrees for  
a pre-determined time, the sensor will  
advise you to correct it.  
Q17: Can I turn the ErgoSensor off?  
Ans.: Yes.  
Q18: Can I turn individual functions off?  
Ans.: No.  
Q13: Can I change my time break activation  
timing?  
Q19: Does it require software installation?  
Ans.: No, the ideal time break is deemed to  
be at about an hour at which interval  
the sensor will advise you to take time  
break.  
Ans.: No, it is built in the monitor.You do not  
need to install anything.  
Q20: The ErgoSensor module looks like a  
camera. Does it record anything? Can  
someone “see” me or “track” me? What  
about my privacy?!!  
Q14: I cannot take a time-break now, I have  
lots of work.What happens in that  
case?  
Ans.: No, neither it can record, nor  
communicate.The sensor is an  
independent, hardware based CMOS  
low resolution camera which detects  
you and then uses powerful algorithms  
to give you corrective advice. It has no  
data transfer capability to and from the  
computer.  
Ans.: The sensor has detected you working for  
more than one hour. Once you get up  
from your chair, the sensor will reset  
itself and will re-start the count again  
once it detects you back on the seat.  
Time break is for your own good!  
Q15: When does the power saving function  
work?  
Ans.: a. User detected on seat, monitor  
operates normally.  
b. If user is not detected on seat, monitor  
brightness dims after 1 minute, saving  
power.  
c. Monitor turns off after 3 minutes,  
and then enters standby mode, saving  
power  
d. User returns to the seat, ErgoSensor  
returns monitor to normal operation  
immediately.  
49  
© 2013 Koninklijke Philips Electronics N.V. All rights reserved.  
Philips and the Philips Shield Emblem are registered trademarks of  
Koninklijke Philips Electronics N.V. and are used under license from  
Koninklijke Philips Electronics N.V.  
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Version: M4241PE1T  

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