Philips 220BL2 User Manual

220BL2  
220B2  
EN User manual  
1
33  
45  
Customer care and warranty  
Troubleshooting & FAQs  
Do not subject the monitor to severe  
vibration or high impact conditions during  
operation.  
1. Important  
Do not knock or drop the monitor during  
operation or transportation.  
This electronic user’s guide is intended for anyone  
who uses the Philips monitor.Take time to read  
this user manual before you use your monitor.  
It contains important information and notes  
regarding operating your monitor.  
Maintenance  
To protect your monitor from possible  
damage, do not put excessive pressure on the  
LCD panel.When moving your monitor, grasp  
the frame to lift; do not lift the  
The Philips guarantee applies provided the  
product is handled properly for its intended use,  
in accordance with its operating instructions and  
upon presentation of the original invoice or cash  
receipt, indicating the date of purchase, dealer’s  
name and model and production number of the  
product.  
monitor by placing your hand or fingers on  
the LCD panel.  
Unplug the monitor if you are not going to  
use it for an extensive period of time.  
Unplug the monitor if you need to clean it  
with a slightly damp cloth.The screen may be  
wiped with a dry cloth when the power is off.  
However, never use organic solvent, such as,  
alcohol, or ammonia-based liquids to clean  
your monitor.  
1.1 Safety precautions and maintenance  
Warnings  
Use of controls, adjustments or procedures other  
than those specified in this documentation may  
result in exposure to shock, electrical hazards  
and/or mechanical hazards.  
To avoid the risk of shock or permanent  
damage to the set, do not expose the monitor  
to dust, rain, water, or excessive moisture  
environment.  
Read and follow these instructions when  
connecting and using your computer monitor.  
If your monitor gets wet, wipe it with dry cloth  
as soon as possible.  
If foreign substance or water gets in your  
monitor, please turn the power off immediately  
and disconnect the power cord.Then, remove  
the foreign substance or water, and send it to  
the maintenance center.  
Operation  
Keep the monitor out of direct sunlight and  
away from stoves or any other heat source.  
Remove any object that could fall into  
ventilation holes or prevent proper cooling of  
the monitor’s electronics.  
Do not store or use the monitor in locations  
exposed to heat, direct sunlight or extreme  
cold.  
Do not block the ventilation holes on the  
cabinet.  
In order to maintain the best performance of  
your monitor and use it for a longer lifetime,  
please use the monitor in a location that falls  
within the following temperature and humidity  
ranges.  
When positioning the monitor, make sure the  
power plug and outlet are easily accessible.  
If turning off the monitor by detaching the  
power cable or DC power cord, wait for 6  
seconds before attaching the power cable or  
DC power cord for normal operation.  
Please use approved power cord provided  
by Philips all the time. If your power cord is  
missing, please contact with your local service  
center. (Please refer to Customer Care  
Consumer Information Center)  
o
Temperature: 0-40°C 32-95°F  
o
Humidity: 20-80% RH  
1
1.2 Notational Descriptions  
IMPORTANT:Always activate a moving screen  
saver program when you leave your monitor  
unattended.Always activate a periodic screen  
refresh application if your monitor will display  
unchanging static content. Uninterrupted  
display of still or static images over an  
The following subsections describe notational  
conventions used in this document.  
Notes, Cautions and Warnings  
Throughout this guide, blocks of text may be  
accompanied by an icon and printed in bold or  
italic type.These blocks contain notes, cautions or  
warnings.They are used as follows:  
extended period may cause “burn in”, also  
known as “after-imaging” or “ghost imaging”,  
on your screen. "Burn-in", "after-imaging", or  
"ghost imaging" is a well-known phenomenon  
in LCD panel technology. In most cases,  
Note  
This icon indicates important information and tips  
that help you make better use of your computer  
system.  
the “burned in” or “after-imaging” or “ghost  
imaging” will disappear gradually over a period  
of time after the power has been switched off.  
Caution  
Warning  
This icon indicates information that tells you how  
to avoid either potential damage to hardware or  
loss of data.  
Severe” burn-in” or “after-image” or “ghost image”  
symptoms will not disappear and cannot be  
repaired.The damage mentioned above is not  
covered under your warranty.  
Warning  
This icon indicates the potential for bodily harm  
and tells you how to avoid the problem.  
Some warnings may appear in alternate formats  
and may not be accompanied by an icon. In such  
cases, the specific presentation of the warning is  
mandated by the relevant regulatory authority.  
Service  
The casing cover should be opened only by  
qualified service personnel.  
If there is any need for any document for  
repair or integration, please contact with  
your local service center. (please refer to the  
chapter of "Consumer Information Center")  
For transportation information, please refer to  
"Technical Specifications".  
Do not leave your monitor in a car/trunk  
under direct sun light.  
Note  
Consult a service technician if the monitor does  
not operate normally, or you are not sure what  
procedure to take when the operating instructions  
given in this manual have been followed.  
2
Recycling Information for Customers  
There is currently a system of recycling up and  
running in the European countries, such asThe  
Netherlands, Belgium, Norway, Sweden and  
Denmark.  
1.3 Disposal of product and packing  
material  
Waste Electrical and Electronic Equipment-  
WEEE  
In Asia Pacific,Taiwan, the products can be taken  
back by Environment Protection Administration  
(EPA) to follow the IT product recycling  
management process, detail can be found in web  
The monitor contains parts that could cause  
damage to the nature environment.Therefore, it is  
vital that the monitor is recycled at the end of its  
life cycle.  
This marking on the product or on its packaging  
illustrates that, under European Directive 2002/96/  
EC governing used electrical and electronic  
appliances, this product may not be disposed  
of with normal household waste.You are  
responsible for disposal of this equipment through  
a designated waste electrical and electronic  
equipment collection.To determine the locations  
for dropping off such waste electrical and  
electronic, contact your local government office,  
the waste disposal organization that serves your  
household or the store at which you purchased  
the product.  
For help and service, please contact Consumers  
Information Center or F1rst Choice Contact  
Information Center in each country.  
Your new monitor contains materials that can be  
recycled and reused. Specialized companies can  
recycle your product to increase the amount of  
reusable materials and to minimize the amount to  
be disposed of.  
All redundant packing material has been omitted.  
We have done our utmost to make the packaging  
easily separable into mono materials.  
Please find out about the local regulations on how  
to dispose of your old monitor and packing from  
your sales representative.  
3
2. Hold the monitor base stand with both hands  
and firmly insert the base stand into the base  
column.  
2. Setting up the monitor  
2.1 Installation  
Package contents  
LCD Monitor  
LCD-монитором  
Monitor LCD  
/
Monitor LCD  
/
/
LCD-Monitor / Monitor  
/
LCD / LCD监视器  
РК-монитор  
220B  
220B2/220BL2  
220B  
Quick start guide  
Guide de démarrage rapide  
快速入门指南 Швидке керівництво для початку експлуатації  
Краткое руководство по запуску  
/
Guía rápida  
/
Kurzanleitung  
/
Guida rapida  
/
/
/
Installation / Installation / Instalación / Installation  
/
/
Installazione  
/
安装 / Інсталяція  
Установка  
Connect  
连接性  
/
Connectivité  
/
Conectividad  
/
/
Verbindungsfähigkeit  
/
Connettività  
/
/
Підключитися  
Подключиться  
Adjust ergonomic  
Einstellmöglichkeiten  
Регулювати ергономічне  
/
Réglages ergonomiques  
Regolazioni ergonomiche  
Настройка эргономики  
/
Ajustes ergonómicos  
/
Ergonomische  
/
/
/
人体工程学调整  
/
/
3. Attach the monitor base stand to the base  
Register your product and get support at  
column then fasten base stand.  
Monitor  
Quick start guide  
Philips and the Philips’ Shield Emblem are registered trademarks of  
Koninklijke Philips Electronics N.V. and are used under license from  
Koninklijke Philips Electronics N.V.  
a
Base stand  
EDFU CD  
Power cord  
VGA signal cable (optional)  
Caution  
Do not release the height adjustment pin lock  
from the base column before the base stand is  
firmly fixed.  
DVI cable (optional)  
Audio cable  
DON’T  
Install base stand  
1. Place the monitor face down a smooth surface  
taking care to avoid scratching or damaging  
the screen.  
4
Connecting to your PC  
2.2 Operating the monitor  
Front view product description  
220B  
7
Kensington anti-thief lock  
AC power input  
5
DVI-D input (available for selecting  
model)  
8
7
6
4
3
2
1
VGA input  
USB upstream and downstream  
Audio input  
:To access OSD menu.  
Zero power Switch  
: Return to previous OSD level.  
: Dim down to 70% of brightness level  
by one touch.  
Connect to PC  
:To switch monitor’s power on and off.  
:To adjust the OSD menu.  
1. Connect the power cord to the back of  
the montior firmly.  
:To adjust volume of the display.  
: SmartImage.There are 6 modes to be  
selected: Office, Photo, Movie, Game,  
Economy and Off.  
2. Turn off your computer and unplug its  
power cable.  
3. Connect the monitor signal cable to the  
video connector on the back of your  
computer.  
: Earphone jack.  
4. Connect the PC audio cable to the audio  
connector on the back of your computer.  
5. Plug the power cord of your computer  
and your monitor into a nearby outlet.  
6. Connect the USB upstream port on  
the monitor and the USB port on your  
computer with a USB cable.The USB  
downstream port is now ready for any  
USB device to plug in.  
7. Turn on your computer and monitor. If  
the monitor displays an image, installation  
is complete.  
5
Description of the On Screen Display  
What is On-Screen Display (OSD)?  
The OSD Menu  
Below is an overall view of the structure of the  
On-Screen Display.You can use this as a reference  
when you want to work your way around the  
different adjustments later on.  
On-Screen Display (OSD) is a feature in all Philips  
LCD monitors. It allows an end user to adjust  
screen performance or select functions of the  
monitors directly through an on-screen instruction  
window.A user friendly on screen display interface  
is shown as below:  
Main menu  
Sub menu  
Auto  
VGA  
Input  
DVI (available for selective models)  
Office  
Photo  
SmartImage  
Movie  
Game  
Economy  
Off  
Wide screen,4:3  
0~100  
Picture Format  
Brightness  
Picture  
0~100  
Contrast  
On, Off  
SmartContrast  
Gamma  
1.8, 2.0, 2.2, 2.4, 2.6  
Basic and simple instruction on the control keys  
0~100  
Volume  
Audio  
Color  
Stand Alone  
On, Off  
On, Off  
In the OSD shown above users can press  
Mute  
buttons at the front bezel of the monitor to move  
the cursor, OK to confirm the choice or change.  
5000K,6500K,7500K,8200K,9300K,11500K  
Color Temp.  
sRGB  
Red: 0~100  
Green: 0~100  
Blue: 0~100  
User Define  
Language  
English Español, Français, Deutsch, Italiano,  
,
簡体中文  
Português, Русский  
,
0~100  
Horizontal  
Vertical  
OSD Setting  
0~100  
Off, 1, 2, 3, 4  
5, 10, 20, 30, 60  
Transparency  
OSD Time out  
0, 1, 2, 3, 4  
Power LED  
Setup  
Pixel Orbiting  
On, Off  
On, Off  
0~100  
Over Scan  
H. Position  
V. Position  
Phase  
0~100  
0~100  
0~100  
On, Off  
Yes, No  
Clock  
Resolution Notification  
Reset  
Information  
6
Resolution notification  
Height adjustment  
220B  
This monitor is designed for optimal performance  
at its native resolution, 1680x1050@60Hz.  
When the monitor is powered on at a different  
resolution, an alert is displayed on screen: Use  
1680x1050@60Hz for best results.  
Display of the native resolution alert can be  
switched off from Setup in the OSD (On Screen  
Display) menu.  
Physical Function  
Note  
Remove the height adjustment pin lock before  
adjusting the height.  
Tilt  
220B  
Insert the height adjustment pin lock before lifting  
the monitor.  
Zero power switch  
Swivel  
220B  
+65˚  
-65˚  
7
2.3 Remove Base Stand and Base  
Remove the Base Stand  
3. Release the lock of base stand then pull the  
base stand away from the base column.  
Before you start disassembling the monitor base,  
please follow the instructions below to avoid  
damage or injury.  
1. Extend the monitor base to its maximum  
height.  
220B  
2. Place the monitor face down on a smooth  
surface, taking care to avoid scratching or  
damaging the screen.Then lift the monitor  
stand.  
8
Note  
This monitor accepts a 100mm x 100mm  
VESA-Compliant mounting interface.  
Remove the Base  
Condition:  
ForVESA standard mounting applications  
1. Remove the 8 screw covers.  
100mm  
100mm  
2. Remove the 4 screws and then remove the  
base from the monitor.  
9
How to enable SmartImage?  
3. Product information  
220B  
3.1 SmartImage  
What is it?  
SmartImage provides presets that optimize  
display for different types of content, dynamically  
adjusting brightness, contrast, color and sharpness  
in real time.Whether you're working with text  
applications, displaying images or watching a  
video, Philips SmartImage delivers great optimized  
monitor performance.  
1. Press to  
launch the SmartImage on screen  
display;  
2. Keep pressing  
to toggle between Office,  
Why do I need it?  
Photo, Movie, Game, Economy and Off;  
3. The SmartImage on screen display will remain  
on screen for 5 seconds or you can also  
press”OK” to make confirmation.  
You want a monitor that delivers optimized display  
all your favorite types of content, SmartImage  
software dynamically adjust brightness, contrast,  
color and sharpness in real time to enhance your  
monitor viewing experience.  
4. When SmartImage is enabled, the sRGB  
scheme is disabled automatically.To use sRGB  
you need to disable SmartImage with the  
button at the front bezel of your monitor.  
How does it work?  
Except using  
press buttons to choose and press “OK” to  
confirm selection and close the SmartImage OSD.  
key to scroll down, you can also  
SmartImage is an exclusive, leading edge Philips  
technology that analyzes the content displayed  
on your screen. Based on a scenario you select,  
SmartImage dynamically enhances the contrast,  
color saturation and sharpness of images to  
enhance the contents being displayed - all in real  
time with the press of a single button.  
10  
There are six modes to be selected: Office, Photo,  
Movie, Game, Economy and Off.  
3.2 SmartContrast  
What is it?  
Unique technology that dynamically analyzes  
displayed content and automatically optimizes  
a LCD monitor's contrast ratio for maximum  
visual clarity and viewing enjoyment, stepping up  
backlighting for clearer, crisper and brighter images  
or dimming backlighting for clear display of images  
on dark backgrounds.  
Why do I need it?  
You want the very best visual clarity and viewing  
comfort for every type of content. SmartContrast  
dynamically controls contrast and adjusts  
backlighting for clear, crisp, bright gaming and  
video images or displays clear, readable text for  
office work. By reducing your monitor's power  
consumption, you save on energy costs and  
extend the lifetime of your monitor.  
Office: Enhances text and dampens brightness  
to increase readability and reduce eye strain.  
This mode significantly enhances readability  
and productivity when you're working with  
spreadsheets, PDF files, scanned articles or  
other general office applications.  
Photo:This profile combines color saturation,  
dynamic contrast and sharpness enhancement  
to display photos and other images with  
outstanding clarity in vibrant colors - all  
without artifacts and faded colors.  
How does it work?  
When you activate SmartContrast, it will analyse  
the content you are displaying in real time to  
adjust colors and control backlight intensity.This  
function will dynamically enhance contrast for a  
great entertainment experience when viewing  
videos or playing games.  
Movie: Ramped up luminance, deepened  
color saturation, dynamic contrast and razor  
sharpness displays every details in darker  
areas of your videos without color washout in  
brighter areas maintaining a dynamic natural  
values for the ultimate video display  
Game: Turn on over drive circuit for best  
response time, reduce jaggy edges for fast  
moving objects on screen, enhance contrast  
ratio for bright and dark scheme, this profile  
delivers the best gaming experience for  
gamers.  
Economy: Under this profile, brightness,  
contrast are adjusted and backlighting fine-  
tuned for just right display of everyday office  
applications and lower power consumption.  
Off: No optimization by SmartImage.  
11  
3.3 SmartSaturate  
What is it?  
3.4 SmartSharpness  
What is it?  
Smart technology that controls color saturation,  
the degree to which one on screen color is  
blended in neighboring colors, to deliver rich and  
vibrant images for more entertainment fun when  
you are viewing videos.  
Smart technology that enhances sharpness when  
you need it for ultimate display performance and  
more entertainment fun when you are viewing  
videos or photos.  
Why do I need it?  
Why do I need it?  
You want the ultimate in sharpness for more  
You want rich, vibrant images for more  
entertainment fun when viewing photos or  
videos.  
entertainment fun when viewing photos or videos.  
How does it work?  
How does it work?  
Smart technology enhances sharpness when you  
need it for ultimate display performance and more  
entertainment fun when you are viewing videos or  
photos in the Movie or Game mode. It is turned  
off for top quality display of office applications  
and in the Economy mode to reduce power  
consumptions.  
SmartSaturate dynamically controls color  
saturation, the degree to which on-screen color  
is blended in neighboring colors, to deliver rich,  
vibrant display for more entertainment fun when  
you are viewing images or videos in your display's  
Movie or Game mode. It is turned off for top  
quality display of office application and in the  
Economy mode to reduce power consumption.  
12  
3.5 Philips SmartControl Premium  
First launch -Wizard  
The first time after installation of SmartControl  
Premium, it will automatically go to Wizard for  
first time launch.  
The new SmartControl Premium software  
by Phillips allows you to control your monitor  
via an easy to use on-screen graphic interface.  
Complicated adjustments are a thing of the past  
as this user friendly software guides you through  
fine-tuning resolution, Color calibration,  
Clock/Phase adjustments, RGB White point  
adjustment, etc.  
The wizard will guide you through adjustment  
your monitor performance step by step.  
You can go to Plug-in menu to launch wizard  
later on as well.  
You can adjust more options without wizard  
by Standard pane.  
Equipped with latest technology in core algorithm  
for fast processing and response, this Windows  
7 compliant eye catching animated Icon based  
software is ready to enhance your experience  
with Philips monitors!  
Installation  
Follow the instruction and complete the  
installation.  
You can launch after installation is completed.  
If you want to launch later, you can either click  
the shortcut on desktop or toolbar.  
13  
Start with Standard pane:  
Adjust menu:  
Adjust Menu allow you to adjust Brightness,  
Contrast, Focus, Position and Resolution.  
You can follow the instruction and do the  
adjustment.  
Cancel prompts user if you want to cancel  
installation.  
14  
Color menu:  
Color Menu allow you to adjust RGB, Black  
Level,White Point, Color Calibration, and  
SmartImage (Please refer to SmartImage  
section).  
You can follow the instruction and do the  
adjustment.  
Refer to below table for sub-menu item base  
on your input.  
Example for Color Calibration  
1. "Show Me" starts color calibration tutorial.  
2. Start - starts the 6-step color calibration  
sequence.  
3. QuickView loads the before/after images.  
4. To return to Color home pane, click the  
Cancel button.  
5. Enable color calibration - by default is on. If  
unchecked, does not allow for color calibration  
to happen, dimes out start and quick view  
buttons.  
6. Must have patent info in calibration screen.  
15  
ECO  
First color Calibration Screen:  
Previous button is disabled until the second  
color screen.  
Next goes to the succeeding target (6-targets).  
Final next goes File>Presets pane.  
Cancel closes the UI and returns to the plug  
in page.  
Theft Deterrence Pane will only be active when  
selectingTheft Deterrence Mode from the drop-  
down Plug Ins menu.  
SmartImage  
Allows user to change setting for better display  
setting based on content.  
When Entertainment is set, SmartContrast and  
SmartResponse are enabled.  
16  
To enableTheft Deterrence, clicking EnableTheft  
Deterrence Mode button brings up the following  
screen:  
User can enter PIN between 4 and 9 digits  
numbers only.  
After entering PIN,Accept button takes user  
to the pop-up dialog box on the following  
page.  
Minimum minutes set to 5. Slider set to 5 by  
default.  
Does not require the display be attached to  
a different host to go intoTheft Deterrence  
mode.  
Displays current preference settings.  
A checked box enables the feature.The check  
box is a toggle.  
Enable Context Menu on desktop is checked  
(On) by default. Enable Context menu  
displays SmartControl Premium selections for  
Select Preset andTune Display in the desktop  
right-click context menu. Disabled removes  
SmartControl Premium from the right click  
context menu.  
EnableTaskTray icon is checked (On) by  
default. Enable context menu shows the task  
tray menu for SmartControl Premium.A right  
click on the task tray icon displays the menu  
options for Help,Technical Support. Check for  
Upgrade,About, and Exit.When Enable task  
tray menu is disabled, the task tray icon will  
only display EXIT.  
After creating PIN, theTheft Deterrence pane will  
indicateTheft Deterrence Enabled and provide  
PIN Options button:  
Theft Deterrence Enabled is displayed.  
DisableTheft Deterrence Mode opens pane  
screen on next page.  
Run at Startup is checked (On) by default.  
When disabled, SmartControl Premium will  
not launch at start or be in the task tray.The  
only way to launch SmartControl Premium is  
either from the desktop short cut or from the  
program file.Any preset set to run at startup  
will not load when this box is unchecked  
(Disabled).  
PIN Options button only available after user  
creates PIN, button opens secure PIN web  
site.  
Options>Preferences - Will only be active  
when selecting Preferences from the drop-down  
Options menu. On a non-supported display  
capable of DDC/CI, only the Help and Options  
tabs are available.  
Enable transparency mode (Windows 7,Vista,  
XP). Default is 0% Opaque.  
17  
Options>Input - Will only be active when selecting  
Input from the drop-down Options menu. On a  
non-supported display capable of DDC/CI, only  
the Help and Options tabs are available.All other  
SmartControl Premium tabs are not available.  
Options>Audio - Will only be active when  
selectingVolume from the drop-down Options  
menu.  
On a non-supported display capable of DDC/CI,  
only the Help and Options tabs are available.  
Display the Source instruction pane and  
current input source setting.  
On single input displays, this pane will not be  
visible.  
Option>Auto Pivot  
18  
Help>User Manual - Will only be active when  
selecting User Manual from the drop-down Help  
menu. On a non-supported display capable of  
DDC/CI, only the Help and Options tabs are  
available.  
Context Sensitive menu  
The Context Sensitive menu is Enabled by default.  
If Enable Context Menu has been checked in the  
Options>Preferences pane, then the menu will be  
visible.  
The Context Menu has four entries:  
SmartControl Premium - When selected the  
About Screen is displayed.  
Select Preset - Provides a hierarchical menu  
of saved presets for immediate use.A check  
mark shows the currently selected preset.  
Facoty Preset can also be called from the  
drop down menu.  
Help>Version - Will only be active when selecting  
Version from the drop- down Help menu. On a  
non-supported display capable of DDC/CI, only  
the Help and Options tabs are available.  
Tune Display - Opens the SmartControl  
Premium control panel.  
SmartImage - Check current settings, Office,  
Photo, Movie, Game, Economy, Off.  
19  
TaskTray Menu Enabled  
TaskTray Menu Disabled  
The task tray menu can be displayed by right-  
clicking on the SmartControl Premium icon from  
the task tray. Left Click will launch the application.  
When theTaskTray is disabled in the preference  
folder, only the EXIT selection is available.To  
completely remove SmartControl Premium  
from the task tray, disable Run at Startup in  
Options>Preferences.  
The task tray has five entries:  
Help - Access to User Manual file: Open  
User Manual file using the default browser  
window.  
Technical Support - displays the tech support  
page.  
Check for Update - takes the user to PDI  
Landing and checks the user's version against  
the most current available.  
About - Displays detailed reference  
information: product version, release  
information, and product name.  
Exit - Close SmartControl Premium  
To run SmartControl Premium again either  
select SmartControl Premium from Program  
menu, double-click the desktop PC icon or  
restart the system.  
20  
3.6 Philips' Flat Panel Monitors Pixel Defect  
Policy  
Types of Pixel Defects  
Pixel and sub pixel defects appear on the screen  
in different ways.There are two categories of pixel  
defects and several types of sub pixel defects  
within each category.  
Philips strives to deliver the highest quality  
products.We use some of the industry's most  
advanced manufacturing processes and practice  
stringent quality control. However, pixel or sub  
pixel defects on theTFT LCD panels used in flat  
panel monitors are sometimes unavoidable. No  
manufacturer can guarantee that all panels will  
be free from pixel defects, but Philips guarantees  
that any monitor with an unacceptable number  
of defects will be repaired or replaced under  
warranty.This notice explains the different types  
of pixel defects and defines acceptable defect  
levels for each type. In order to qualify for repair  
or replacement under warranty, the number of  
pixel defects on aTFT LCD panel must exceed  
these acceptable levels. For example, no more  
than 0.0004% of the sub pixels on a 19" XGA  
monitor may be defective. Furthermore, Philips  
sets even higher quality standards for certain  
types or combinations of pixel defects that are  
more noticeable than others.This policy is valid  
worldwide.  
Bright Dot Defects Bright dot defects appear as  
pixels or sub pixels that are always lit or 'on'.That  
is, a bright dot is a sub-pixel that stands out on the  
screen when the monitor displays a dark pattern.  
There are the types of bright dot defects:  
One lit red, green or blue sub pixel  
Two adjacent lit sub pixels:  
-
-
-
Red + Blue = Purple  
Red + Green =Yellow  
Pixels and Sub pixels  
Green + Blue = Cyan (Light Blue)  
A pixel, or picture element, is composed of three  
sub pixels in the primary colors of red, green and  
blue. Many pixels together form an image.When  
all sub pixels of a pixel are lit, the three colored  
sub pixels together appear as a single white pixel.  
When all are dark, the three colored sub pixels  
together appear as a single black pixel. Other  
combinations of lit and dark sub pixels appear as  
single pixels of other colors.  
Three adjacent lit sub pixels (one white pixel)  
21  
Note  
A red or blue bright dot must be more  
than 50  
percent brighter than neighboring dots while  
a green bright dot is 30 percent brighter than  
neighboring dots.  
Black Dot Defects Black dot defects appear as  
pixels or sub pixels that are always dark or 'off'.  
That is, a dark dot is a sub-pixel that stands out  
on the screen when the monitor displays a light  
pattern.These are the types of black dot defects:  
Proximity of Pixel Defects  
Because pixel and sub pixels defects of the same  
type that are near to one another may be more  
noticeable, Philips also specifies tolerances for the  
proximity of pixel defects.  
Pixel DefectTolerances  
In order to qualify for repair or replacement due  
to pixel defects during the warranty period, aTFT  
LCD panel in a Philips flat panel monitor must  
have pixel or sub pixel defects exceeding the  
tolerances listed in the following tables.  
BRIGHT DOT DEFECTS  
MODEL  
ACCEPTABLE LEVEL  
220B2/220BL2  
1 lit subpixel  
3
2 adjacent lit subpixels  
1
3 adjacent lit subpixels (one white pixel)  
Distance between two bright dot defects*  
Total bright dot defects of all types  
0
>15mm  
3
BLACK DOT DEFECTS  
MODEL  
ACCEPTABLE LEVEL  
220B2/220BL2  
5 or fewer  
2 or fewer  
0
1 dark subpixel  
2 adjacent dark subpixels  
3 adjacent dark subpixels  
Distance between two black dot defects*  
Total black dot defects of all types  
>15mm  
5 or fewer  
TOTAL DOT DEFECTS  
MODEL  
ACCEPTABLE LEVEL  
220B2/220BL2  
5 or fewer  
Total bright or black dot defects of all types  
Note  
1 or 2 adjacent sub pixel defects = 1 dot defect  
This monitor is ISO9241-307 compliant.  
22  
4 Technical Specifications  
Picture/Display  
LCD panel type  
Backlight  
TFT-LCD  
CCFL (220B2), LED (220BL2)  
Panel size  
22'' W (55.9 cm)  
Aspect ratio  
16:10  
Pixel Pitch  
0.282 x 0.282 mm  
Brightness  
250 cd/m²  
SmartContrast  
Contrast ratio (typical)  
Response time (typical)  
Optimum Resolution  
Viewing angle  
Picture Enhancement  
Display colors  
Vertical refresh rate  
Horizontal Frequency  
sRGB  
500,000:1 (220B2); 20,000,000:1 (220BL2)  
1000:1  
5 ms  
1680 x 1050 @ 60Hz  
176° (H) / 170° (V) @ C/R > 5  
SmartImage  
16.7 M  
56Hz -76Hz  
30kHz - 80kHz  
YES  
Connectivity  
Signal input  
DVI-D (digital, HDCP),VGA (Analog)  
USB 2.0 x 2  
USB  
Input Signal  
Separate Sync, Sync on Green  
Stereo Audio  
Audio In/Out  
Convenience  
Build-in Audio  
User Convenience  
OSD Languages  
1.5W x 2  
English, French, German, Italian, Russian, Spanish,  
Simplified Chinese, Portuguese  
Other convenience  
Plug & Play Compatibility  
Stand  
VESA mount ( 100 x 100mm), Kensington lock  
DDC/CI, sRGB,Windows 7/Vista/XP, Mac OSX, Linux  
Tilt  
-5/+20  
-65/+65  
70mm  
Swivel  
Height adjustment  
23  
Power  
On mode  
24W (typ.), 38W (max.) (with audio and USB x 2)  
On mode (ECO mode) (typical) 18W  
Energy Consumption  
AC InputVoltage at AC InputVoltage at AC InputVoltage at  
(EnergyStar 5.0 test method)  
100VAC +/-5VAC, 115VAC +/-5VAC,  
230VAC +/-5VAC,  
50Hz +/ -3Hz  
22.12W  
50Hz +/- 3Hz  
22.68W  
0.1W  
60Hz +/- 3Hz  
22.47W  
0.1W  
Normal Operation (typical)  
Sleep (typical)  
0.1W  
Off  
0.08W  
0.08W  
0.08W  
Heat Dissipation*  
AC InputVoltage at AC InputVoltage at AC InputVoltage at  
100VAC +/-5VAC, 115VAC +/-5VAC,  
230VAC +/-5VAC,  
50Hz +/ -3Hz  
75.49BTU  
50Hz +/ -3Hz  
77.41BTU  
0.341BTU  
0.273BTU  
60Hz +/ -3Hz  
76.69BTU  
0.341BTU  
0.273BTU  
Normal Operation  
Sleep (typical)  
0.341BTU  
Off  
0.273BTU  
Power LED indicator  
Power Supply  
On mode:White, Standby/Sleep mode:White (blinking)  
Build-in, 100-240VAC, 50/60Hz  
Dimension  
Product with stand (WxHxD)  
Product without stand  
(WxHxD)  
505 x 484 x 249mm  
505 x 351 x 59mm  
Box dimension (WxHxD)  
Weight  
565 x 468 x 175mm  
Product with stand  
Product without stand  
Product with packaging  
Operating Condition  
Temperature range  
5.2kg  
4.1kg  
7.0kg  
Storage: -20°C to 60°C  
operation: 0°C to 40 °C  
20% to 80%  
Relative humidity  
Altitude  
Non-operation: + 12,000 ft ( 3,658 m)  
operation: + 40,000 ft ( 12,192 m)  
MTBF  
50,000 hrs (220B2), 30,000 hrs (220BL2)  
24  
Environmental  
ROHS  
YES  
EPEAT  
Gold. (www.epeat.net)  
100% recyclable  
Packaging  
Compliance and standards  
Regulatory Approvals  
CE Mark, Energy Star 5.0, FCC Class B, SEMKO,TCO5.0,  
TÜV/GS,TÜV Ergo, UL/cUL  
Cabinet  
Color  
Black/Sliver, Black/Black  
Texture  
Finish  
Note  
This data is subject to change without notice.  
25  
4.2 Automatic PowerSaving  
4.1 Resolution & Preset Modes  
Maximum Resolution  
If you have VESA DPM compliance display card  
or software installed in your PC, the monitor can  
automatically reduce its power consumption when  
not in use. If an input from a keyboard, mouse or  
other input device is detected, the monitor will  
'wake up' automatically.The following table shows  
the power consumption and signaling of this  
For  
220B2/220BL2  
1680 x 1050 at 60 Hz (analog input)  
1680 x 1050 at 60 Hz (digital input)  
Recommended Resolution  
automatic power saving feature:  
For  
220B2/220BL2  
Power Management Definition  
1680 x 1050 at 60 Hz (digital input)  
VESA  
Mode  
Video  
ON  
H-sync  
Yes  
V-sync Power Used LED color  
H. freq (kHz)  
Resolution  
640x350  
V. freq (Hz)  
70.086  
70.086  
59.940  
67.000  
75.000  
56.250  
60.317  
75.000  
60.004  
75.029  
60.020  
75.025  
59.901  
59.887  
74.984  
60.000  
74.892  
Active  
Yes  
24W (typ.)  
38W (max.)  
(with ausio  
and USB x  
2 )  
White  
31.469  
31.469  
31.469  
35.000  
37.500  
35.156  
37.879  
46.875  
48.363  
60.023  
63.981  
79.976  
55.469  
55.935  
70.635  
65.290  
82.306  
720x400  
640x480  
Sleep (typ.)  
Switch Off  
OFF  
OFF  
No  
-
No  
-
0.1W  
White  
(Blinking)  
640x480  
OFF  
OFF  
640x480  
This monitor is ENERGY STAR® compliant. As an ENERGY STAR®  
Partner, we have determined that this product meets the ENERGY STAR®  
guidelines for energy efficiency.  
800x600  
800x600  
800x600  
The following setup is used to measure power  
consumption on this monitor.  
1024x768  
1024x768  
1280x1024  
1280x1024  
1440x900  
1440x900  
1440x900  
1680x1050  
1680x1050  
Native resolution: 1680x1050.  
Contrast: 50%  
Brightness: 250 nits  
Color temperature: 6500k with full white pattern  
Audio and USB Inactive (Off)  
Note  
This data is subject to change without notice.  
26  
• Calibrated color temperature and gamma curve  
• Wide luminance level, Dark black levels, Low  
motion blur  
5 Regulatory Information  
Lead-free Product  
Electrical Safety  
• Product fulfills rigorous safety standards  
Emissions  
Lead free display promotes  
environmentally sound recovery and  
• Low alternating electric and magnetic fields  
emissions  
disposal of waste from electrical and  
electronic equipment.Toxic substances  
• Low acoustic noise emissions  
• Some of the Environmental features of theTCO  
Displays 5.0 requirements:  
like Lead has been eliminated and compliance  
with European community’s stringent RoHs  
directive mandating restrictions on hazardous  
substances in electrical and electronic equipment  
have been adhered to in order to make Philips  
monitors safe to use throughout its life cycle.  
• The brand owner demonstrates corporate  
social responsibility and has a certified  
environmental management system (EMAS or  
ISO 14001)  
• Very low energy consumption both in on- and  
standby mode  
TCO Displays 5.0 Information  
• Restrictions on chlorinated and brominated  
flame retardants, plasticizer and polymers  
• Restrictions on heavy metals such as cadmium,  
mercury and lead (RoHS compliance)  
Congratulations,  
Your display is designed for both  
you and the planet!  
This display carries theTCO  
Certified label.This ensures that  
EPEAT  
(www.epeat.net)  
the display is designed for minimal impact on the  
climate and natural environment, while offering  
all the performance expected from top of the  
line electronic products.TCO Certified is a third  
party verified program, where every product  
model is tested by an accredited independent  
test laboratory.TCO Certified represents one of  
the toughest certifications for displays worldwide.  
“The EPEAT (Electronic Product  
Environmental AssessmentTool)  
program evaluates computer  
desktops, laptops, and monitors  
based on 51 environmental criteria  
developed through an extensive stakeholder  
consensus process supported by US EPA.  
EPEAT system helps purchasers in the public  
and private sectors evaluate, compare and select  
desktop computers, notebooks and monitors  
based on their environmental attributes. EPEAT  
also provides a clear and consistent set of  
performance criteria for the design of products,  
and provides an opportunity for manufacturers to  
secure market recognition for efforts to reduce  
the environmental impact of its products.”  
Some of the Usability features of theTCO  
Displays 5.0 requirements:  
Visual Ergonomics  
Good visual ergonomics in order to improve the  
working environment for the user and to reduce  
sight and strain problems. Important parameters  
are:  
• Light levels without color tint, Uniform color  
and luminance,Wide color gamut  
27  
Benefits of EPEAT  
Energy Star Declaration  
Reduce use of primary materials  
(www.energystar.gov)  
Reduce use of toxic materials  
Avoid the disposal of hazardous waste EPEAT’S  
requirement that all registered products meet  
ENERGY STAR’s energy efficiency specifications,  
means that these products will consume less  
energy throughout their life.  
This monitor is equipped with a function for saving  
energy which supports theVESA Display Power  
Management (DPM) standard.This means that the  
monitor must be connected to a computer which  
supportsVESA DPM.Time settings are adjusted  
from the system unit by software.  
CE Declaration of Conformity  
This product is in conformity with the following  
standards  
VESA State  
LED Indicator  
White  
Power  
Consumption  
Normal  
operation  
ON (Active)  
22.5W (typ.)  
EN60950-1:2006 (Safety requirement of  
InformationTechnology Equipment)  
EN55022:2006 (Radio Disturbance  
requirement of InformationTechnology  
Equipment)  
Power Saving  
Alternative 2  
One step  
Sleep (typ.  
Switch Off  
White Blinking  
Off  
0.1W  
0.08W  
EN55024:1998+A1:2001+A2:2003 (Immunity  
requirement of Information Technology  
Equipment)  
®
As an ENERGY STAR Partner,  
we have determined that this  
product meets the ENERGY STAR  
guidelines for energy efficiency.  
EN61000-3-2:2006 (Limits for Harmonic  
Current Emission)  
®
EN61000-3-3:1995+A1:2001+A2:2005  
(Limitation ofVoltage Fluctuation and Flicker)  
following provisions of directives applicable  
2006/95/EC (LowVoltage Directive)  
2004/108/EC (EMC Directive)  
Note  
We recommend you switch off the monitor when  
it is not in use for a long time.  
2005/32/EC (EuP Directive, EC No. 1275/2008  
mplementing Directive for Standby and Off  
mode power consumption) and is produced  
by a manufacturing organization on ISO9000  
level.  
The product also comply with the following  
standards  
ISO9241-307:2008 (Ergonomic requirement,  
Analysis and compliance test methods for  
electronic visual displays)  
GS EK1-2000:2009 (GS mark requirement)  
prEN50279:1998 (Low Frequency Electric and  
Magnetic fields forVisual Display)  
MPR-II (MPR:1990:8/1990:10 Low Frequency  
Electric and Magnetic fields)  
TCO Displays 5.0 (Requirement for  
Environment Labeling of Ergonomics,  
Energy, Ecology and Emission,TCO: Swedish  
Confederation of Professional Employees) for  
TCO versions  
28  
Federal Communications Commission (FCC)  
Notice (U.S. Only)  
FCC Declaration of Conformity  
Declaration of Conformity for Products Marked  
with FCC Logo,  
This equipment has been tested and found  
to comply with the limits for a Class B digital  
device, pursuant to Part 15 of the FCC  
Rules.These limits are designed to provide  
reasonable protection against harmful  
interference in a residential installation.This  
equipment generates, uses and can radiate  
radio frequency energy and, if not installed  
and used in accordance with the instructions,  
may cause harmful interference to radio  
communications. However, there is no  
guarantee that interference will not occur  
in a particular installation. If this equipment  
does cause harmful interference to radio or  
television reception, which can be determined  
by turning the equipment off and on, the  
user is encouraged to try to correct the  
interference by one or more of the following  
measures:  
United States Only  
This device complies with Part 15 of the FCC  
Rules. Operation is subject to the following two  
conditions: (1) this device may not cause harmful  
interference, and (2) this device must accept any  
interference received, including interference that  
may cause undesired operation.  
Reorient or relocate the receiving antenna.  
Increase the separation between the  
equipment and receiver.  
Connect the equipment into an outlet on  
a circuit different from that to which the  
receiver is connected.  
Consult the dealer or an experienced radio/  
TV technician for help.  
Changes or modifications not expressly  
approved by the party responsible for  
compliance could void the user's authority to  
operate the equipment.  
Use only RF shielded cable that was supplied with  
the monitor when connecting this monitor to a  
computer device.  
To prevent damage which may result in fire or  
shock hazard, do not expose this appliance to rain  
or excessive moisture.  
THIS CLASS B DIGITAL APPARATUS MEETS  
ALL REQUIREMENTS OFTHE CANADIAN  
INTERFERENCE-CAUSING EQUIPMENT  
REGULATIONS.  
29  
EN 55022 Compliance (Czech Republic Only)  
Commission Federale de la Communication  
(FCC Declaration)  
Cet équipement a été testé et déclaré  
conforme auxlimites des appareils numériques  
de class B,aux termes de l'article 15 Des  
règles de la FCC. Ces limites sont conçues  
de façon à fourir une protection raisonnable  
contre les interférences nuisibles dans le cadre  
d'une installation résidentielle.  
CET appareil produit, utilise et peut émettre  
des hyperfréquences qui, si l'appareil n'est pas  
installé et utilisé selon les consignes données,  
peuvent causer des interférences nuisibles aux  
communications radio.  
Cependant, rien ne peut garantir l'absence  
d'interférences dans le cadre d'une installation  
particulière. Si cet appareil est la cause  
d'interférences nuisibles pour la réception des  
signaux de radio ou de télévision, ce qui peut  
être décelé en fermant l'équipement, puis en  
le remettant en fonction, l'utilisateur pourrait  
essayer de corriger la situation en prenant les  
mesures suivantes:  
Réorienter ou déplacer l'antenne de réception.  
Augmenter la distance entre l'équipement et  
le récepteur.  
Brancher l'équipement sur un autre circuit que  
celui utilisé par le récepteur.  
Demander l'aide du marchand ou d'un  
technicien chevronné en radio/télévision.  
Toutes modifications n'ayant pas reçu  
l'approbation des services compétents  
en matière de conformité est susceptible  
d'interdire à l'utilisateur l'usage du présent  
équipement.  
N'utiliser que des câbles RF armés pour  
les connections avec des ordinateurs ou  
périphériques.  
CET APPAREIL NUMERIQUE DE LA CLASSE  
B RESPECTETOUTES LES EXIGENCES DU  
REGLEMENT SUR LE MATERIEL BROUILLEUR  
DU CANADA.  
30  
Polish Center forTesting and Certification  
Notice  
North Europe (Nordic Countries) Information  
Placering/Ventilation  
The equipment should draw power from a socket  
with an attached protection circuit (a three-  
prong socket).All equipment that works together  
(computer, monitor, printer, and so on) should  
have the same power supply source.  
VARNING:  
FÖRSÄKRA DIG OM ATT HUVUDBRYTARE  
OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU  
STÄLLER DIN UTRUSTNING PÅPLATS.  
The phasing conductor of the room's electrical  
installation should have a reserve short-circuit  
protection device in the form of a fuse with a  
nominal value no larger than 16 amperes (A).  
Placering/Ventilation  
ADVARSEL:  
SØRG VED PLACERINGEN FOR, AT  
NETLEDNINGENS STIK OG STIKKONTAKT ER  
NEMTTILGÆNGELIGE.  
To completely switch off the equipment, the  
power supply cable must be removed from the  
power supply socket, which should be located  
near the equipment and easily accessible.  
Paikka/Ilmankierto  
VAROITUS:  
SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO  
VOIDAAN TARVITTAESSA HELPOSTI  
IRROTTAA PISTORASIASTA.  
A protection mark "B" confirms that the  
equipment is in compliance with the protection  
usage requirements of standards PN-93/T-42107  
and PN-89/E-06251.  
Plassering/Ventilasjon  
ADVARSEL:  
NÅR DETTE UTSTYRET PLASSERES, MÅ  
DU PASSE PÅ AT KONTAKTENE FOR  
STØMTILFØRSEL ER LETTE Å NÅ.  
BSMI Notice (Taiwan Only)  
31  
Ergonomie Hinweis (nur Deutschland)  
China RoHS  
The People's Republic of China released a  
regulation called "Management Methods for  
Controlling Pollution by Electronic Information  
Products" or commonly referred to as China  
RoHS.All products including CRT and LCD  
monitor which are produced and sold for China  
market have to meet China RoHS request.  
Der von uns gelieferte Farbmonitor entspricht den  
in der "Verordnung über den Schutz vor Schäden  
durch Röntgenstrahlen" festgelegtenVorschriften.  
Auf der Rückwand des Gerätes befindet sich  
ein Aufkleber, der auf die Unbedenklichkeit der  
Inbetriebnahme hinweist, da dieVorschriften über  
die Bauart von Störstrahlern nach Anlage III ¤ 5  
Abs. 4 der Röntgenverordnung erfüllt sind.  
Damit Ihr Monitor immer den in der Zulassung  
geforderten Werten entspricht, ist darauf zu  
achten, daß  
1. Reparaturen nur durch Fachpersonal  
durchgeführt werden.  
2. nur original-Ersatzteile verwendet werden.  
3. bei Ersatz der Bildröhre nur eine bauartgleiche  
eingebaut wird.  
Aus ergonomischen Gründen wird empfohlen,  
die Grundfarben Blau und Rot nicht auf dunklem  
Untergrund zu verwenden (schlechte Lesbarkeit  
und erhöhte Augenbelastung bei zu geringem  
Zeichenkontrast wären die Folge).  
Der arbeitsplatzbezogene Schalldruckpegel nach  
DIN 45 635 beträgt 70dB (A) oder weniger.  
环保使用期限  
ACHTUNG: BEIM AUFSTELLEN  
DIESES GERÄTES DARAUF  
此标识指期限(十年),电子信息产品中含有的  
有毒有害物质或元素在正常使用的条件下不  
会发生外泄或突变, 电子信息产品用户使用该  
电子信息产品不会对环境造成严重污染或对  
其人身、 财产造成严重损害的期限.  
ACHTEN, DAß NETZSTECKER UND  
NETZKABELANSCHLUß LEICHT  
ZUGÄNGLICH SIND.  
32  
Your Philips F1rst ChoiceWarranty  
6 Customer care and warranty  
Thank you for purchasing this Philips monitor.  
All Philips monitors are designed and  
manufactured to high standards and  
Customer Care &Warranty  
deliver high-quality performance, ease  
PLEASE SELECTYOUR COUNTRY/AREA  
TO REVIEW DETAILS OFYOUR WARRANTY  
COVERAGE  
of use and ease of installation. Should  
you encounter any difficulties while  
installing or using this product, please contact  
the Philips helpdesk directly to benefit from your  
Philips F1rst Choice Warranty.This three-year  
service warranty entitles you to a swap model  
on-site if your monitor turns out to be faulty or  
defective. Philips aims at a swap within 48 hours  
of your call being received.  
WESTERN EUROPE  
Austria / Belgium / Denmark / France / Germany  
/ Greece / Finland / Ireland / Italy / Luxembourg /  
the Netherlands / Norway / Portugal / Sweden /  
Switzerland / Spain / United Kingdom / Poland  
EASTERN EUROPE  
What is covered?  
Czech Republic / Hungary / Russia / Slovakia /  
Slovenia /Turkey  
The Philips F1rst Choice Warranty applies within  
Andorra,Austria, Belgium, Cyprus, Denmark,  
France, Germany, Greece, Finland, Ireland,  
Italy, Liechtenstein, Luxembourg, Monaco, the  
Netherlands, Norway, Poland, Portugal, Sweden,  
Switzerland, Spain and the United Kingdom  
and only for monitors originally designed,  
manufactured, approved and/or authorized for  
usage within these countries.  
LATIN AMERICA  
Argentina / Brasil  
NORTH AMERICA  
Canada / USA  
PACIFIC  
Australia / New Zealand  
Warranty coverage begins as from the day you  
buy your monitor. For three years thereafter, your  
monitor will be swapped by at least an equivalent  
monitor in case of defects provided for under the  
warranty coverage.  
ASIA  
China / Hong Kong / India / Indonesia / Korea /  
Malaysia / Pakistan / Philippines / Singapore /  
Taiwan /Thailand /Vietnam  
The swap monitor remains yours and Philips  
keeps the defective/original monitor. For the swap  
monitor the warranty period remains equal to  
that of your original monitor, being 36 months as  
from the purchase date of your original monitor.  
AFRICA  
South Africa  
MIDDLE EAST  
United Arab Emirates  
33  
What is excluded?  
Just a click away  
The Philips F1rst Choice Warranty applies  
provided the product is handled properly for its  
intended use, in accordance with its operating  
instructions and upon presentation of the  
original invoice or cash receipt, indicating the  
date of purchase, dealer's name and model and  
production number of the product.  
In case of any problems, we advise you to read  
the operating instructions carefully or go to the  
support.  
Just a phone call away  
In order to avoid unnecessary inconvenience,  
we advise you to read the operating instructions  
website for additional support before contacting  
the Philips helpdesk.  
The Philips F1rst Choice Warranty may not apply  
if:  
The documents have been altered in any way  
or made illegible;  
The model or production number on the To solve your problem quickly, please prepare  
product has been altered, deleted, removed or the following details before contacting the Philips  
helpdesk:  
made illegible;  
Repairs or product modifications and  
alterations have been executed by  
unauthorized service organizations or persons;  
Damage is caused by accidents including but  
not limited to lightning, water or fire, misuse or  
neglect;  
Philips type number  
Philips serial number  
Purchase date (copy of purchase may be  
required)  
PC environment Processor:  
o
CUP and Graphic card name and driver  
Reception problems caused by signal  
conditions or cable or antenna systems  
outside the unit;  
version  
o
Operating system  
o
Application being used  
Defects caused by abuse or misuse of the  
monitor;  
Other cards installed  
Product requires modification or adaptation  
to enable it to comply with local or national  
technical standards, which apply in countries  
for which the product was not originally  
designed, manufactured, approved and/or  
authorized.Therefore always check whether a  
product can be used in a specific country.  
Note that products that are not originally  
designed, manufactured, approved and/or  
authorized for usage within the Philips F1rst  
Choice countries, do not apply to the Philips  
F1rst Choice Warranty. In these cases the  
Philips global warranty terms are valid.  
Having the following information available will also  
help speed up the process:  
Your proof of purchase indicating: date of  
purchase, dealer name, model and product  
serial number.  
The full address to which the faulty monitor  
has to be collected and the swap model  
should be delivered.  
Philips' customer help desks are located  
worldwide. Click here to access the F1rst Choice  
Contact Information.  
Or you can reach us via:  
34  
F1rst Choice Contact Information  
Country  
Code  
+43  
+32  
+45  
+358  
+352  
+31  
+47  
+48  
+351  
+34  
+46  
+41  
+44  
Telephone number  
0810 000206  
078 250851  
Tariff  
Austria  
0.07  
0.06  
Belgium  
Denmark  
Finland  
3525 8761  
Local call tariff  
0.08  
840 320 041  
26 84 30 00  
0900 0400 063  
2270 8250  
Local call tariff  
Luxembourg  
The Netherlands  
Norway  
0.10  
Local call tariff  
Local call tariff  
Local call tariff  
Poland  
0223491505  
2 1359 1440  
902 888 785  
08 632 0016  
02 2310 2116  
0207 949 0069  
Portugal  
Spain  
0.10  
Sweden  
Local call tariff  
Local call tariff  
Local call tariff  
Switzerland  
United Kingdom  
35  
Reception problems caused by signal  
conditions or cable or antenna systems  
outside the unit;  
Your Guarantee in Central and Eastern Europe  
Dear Customer,  
Defects caused by abuse or misuse of the  
monitor;  
Thank you for purchasing this Philips product,  
which has been designed and manufactured to  
the highest quality standards. If, unfortunately,  
something should go wrong with this product  
Philips guarantees free of charge labor and  
replacement parts during a period of 36 months  
from date of purchase.  
Product requires modification or adaptation  
to enable it to comply with local or national  
technical standards, which apply in countries  
for which the product was not originally  
designed, manufactured, approved and/or  
authorized.Therefore always check whether a  
product can be used in a specific country.  
What is covered?  
This Philips Guarantee in Central and Eastern  
Europe applies within Czech Republic, Hungary,  
Slovakia, Slovenia, Russia andTurkey and only  
for monitors originally designed, manufactured,  
approved and/or authorized for usage within these  
countries.  
Please note that the product is not defective under  
this guarantee in the case where modifications  
become necessary in order for the product to  
comply with local or national technical standards  
which apply in countries for which the product  
was not originally designed and/or manufactured.  
Therefore always check whether a product can be  
used in a specific country.  
Warranty coverage begins as from the day you  
buy your monitor. For 3 years thereafter, your  
monitor will be serviced in case of defects  
provided for under the warranty coverage.  
Just a click away  
In case of any problems, we advise you to read  
the operating instructions carefully or go to the  
support.  
What is excluded?  
The Philips guarantee applies provided the  
product is handled properly for its intended use,  
in accordance with its operating instructions and  
upon presentation of the original invoice or cash  
receipt, indicating the date of purchase, dealer's  
name and model and production number of the  
product.  
Just a phone call away  
In order to avoid unnecessary inconvenience,  
we advise you to read the operating instructions  
carefully before contacting our dealers or  
Information Centers  
The Philips guarantee may not apply if:  
In case your Philips product is not working  
correctly or is defective, please contact your  
Philips dealer or directly the Philips Service and  
Consumer Information Centers  
the documents have been altered in any way  
or made illegible;  
the model or production number on the  
product has been altered, deleted, removed or  
made illegible;  
repairs or product modifications and lterations  
have been executed by unauthorized service  
organizations or persons;  
damage is caused by accidents including but  
not limited to lightning, water or fire, misuse or  
neglect.  
36  
Consumer Information Centers  
CROATIA  
Renoprom d.o.o.  
Ljubljanska 4,  
Argentina / Australia / Brasil / Canada /  
New Zealand / Belarus / Bulgaria / Croatia /  
Czech Republic / Estonia / United Arab Emirates /  
Hong Kong / Hungary / India / Indonesia /  
Israel / Latvia / Lithuania / Malaysia /  
Middle East + North Africa / New Zealand /  
Pakistan / Romania / Russia /  
Sv. Nedjelja,10431  
Croatia  
Tel: +385 1 333 0974  
ESTONIA  
FUJITSU SERVICES OU  
Akadeemia tee 21G  
EE-12618Tallinn  
Serbia & Montenegro / Singapore / Slovakia /  
Slovenia / South Africa / South Korea /Taiwan /  
Philippines /Thailand /Turkey / Ukraine /  
Vietnam  
Tel: +372 6519900  
Eastern Europe  
HUNGARY  
BELARUSTechnic al Center of JV IBA  
M. Bogdanovich str. 155  
BY - 220040 Minsk  
Serware Szerviz  
Vizimolnár u. 2-4  
HU - 1031 Budapest  
Tel: +36 1 2426331  
Tel: +375 17 217 33 86  
BELARUS  
Service.BY  
Petrus Brovky st. 19 – 101-B  
220072, Minsk  
Belarus  
HUNGARY  
Profi Service Center Ltd.  
123 Kulso-Vaci Street,  
H-1044 Budapest ( Europe Center )  
Hungary  
BULGARIA  
LAN Service  
Tel: +36 1 814 8080  
140, Mimi Balkanska Str.  
Office centerTranslog  
1540 Sofia, Bulgaria  
Tel: +359 2 960 2360  
LATVIA  
ServiceNet LV  
Jelgavas iela 36  
LV - 1055 Riga,  
Tel: +371 7460399  
CZECH REPUBLIC  
General Consumer Information Center  
800 142100  
LITHUANIA  
Xpectrum  
ServiceNet LT  
Lu.ná 591/4  
Gaiziunu G. 3  
CZ - 160 00 Praha 6Tel: 800 100 697 or 220 121  
LT - 3009 KAUNAS  
Tel: +370 7400088  
435  
37  
ROMANIA  
TURKEY  
Blue Ridge Int'l Computers SRL  
115, Mihai Eminescu St., Sector 2  
RO - 020074 Bucharest  
Tel: +40 21 2101969  
Türk PhilipsTicaret A.S.  
Yukari Dudullu Org.San.Bolgesi  
2.Cadde No:22  
34776-Umraniye/Istanbul  
Tel: (0800)-261 33 02  
SERBIA & MONTENEGRO  
KimTec d.o.o.  
UKRAINE  
Viline vode bb, Slobodna zona  
Beograd L12/3  
Comel  
Shevchenko street 32  
UA - 49030 Dnepropetrovsk  
Tel: +380 562320045  
www.csp-comel.com LLCTopaz Company  
Topaz-Service Company,  
Mishina str. 3,  
11000 Belgrade  
Serbia  
Tel. +381 11 20 70 684  
SLOVAKIA  
General Consumer Information Center  
0800004551  
Kiev  
Ukraine-03151  
Tel: +38 044 245 73 31  
Datalan Servisne Stredisko  
Puchovska 8  
Latin America  
SK - 831 06 Bratislava  
Tel: +421 2 49207155  
ARGENTINA  
Azopardo 1480.  
(C1107ADZ) Cdad. de Buenos Aires  
Tel: 0800 3330 856  
SLOVENIA  
PC HAND  
Brezovce 10  
BRASIL  
SI - 1236Trzin  
Alameda Raja Gabaglia, 188 - 10°Andar -V.  
Olímpia - S. Paulo/SP - CEP 04551-090 -  
Brasil  
Tel: +386 1 530 08 24  
Tel: 0800-7254101  
RUSSIA  
CPS  
18, Shelepihinskaya nab.  
123290 Moscow  
Russia  
Pacific  
AUSTRALIA  
Company: AGOS NETWORK PTY LTD  
Address: 4/5 Dursley Road,Yenorra, NSW 2161,  
Australia  
Tel. +7(495)797 3434  
Profservice:  
Tel: 1300 360 386  
14A -3, 2Karacharovskaya str,  
109202, Moscow ,  
Russia  
Fax: +61-2-80808147  
Service hours: Mon.~Fri. 8:00am-7:30pm  
Tel. +7(095)170-5401  
38  
NEW ZEALAND  
Additional service points:  
1. Philips Building Jl. Buncit Raya Kav 99. Jakarta  
Selatan.  
Company: Visual Group Ltd.  
Address: 28 Walls Rd Penrose Auckland  
Phone: 0800 657447  
Phone: 021-7940040, ext 1722/1724,  
98249295, 70980942  
Fax: 09 5809607  
Service Hours: Mon.~Fri. 8:30am~5:30pm  
2. Jl.Tanah Abang 1 no 12S. Jakarta Pusat.  
Phone: 021-3455150, 34835453  
Asia  
HONG KONG/Macau  
3. Rukan City Home no H31, Gading Square.  
Jl. Bulevar Barat. Kelapa Gading. Jakarta Utara.  
Phone: 021-45870601, 98131424  
Company Name: PHK Service Limited  
Address: Flat A, 10/F., Pak Sun Building, 103 - 107  
WoYi Hop Road, Kwai Chung, NewTerritories,  
Hong Kong  
South Korea  
Tel.: (852) 2610-6908 / (852) 2610-6929 for Hong Company: PCS One Korea Ltd.  
Kong and (853) 2856-2277 for Macau  
Fax: (852) 2485 3574 for Hong Kong and (853)  
2856 1498 for Macau  
Address: 112-2, Banpo-dong, Seocho-ku, Seoul,  
137-040, Korea  
Call CenterTel: 080-600-6600  
Tel: 82 2 591 1528  
Service Hours: Mon.~Sat. 09:00am~06:00pm  
Fax: 82 2 595 9688  
Service hours: Mon.~Fri. 9:00AM~ 6:00PM; Sat.  
9:00AM~1:00PM  
India  
Company: REDINGTON INDIA LTD  
Address: SPL Guindy House, 95 Mount Road,  
Chennai 600032, India  
Malaysia  
Tel: +9144-42243352/353  
Company:After Market Solutions (CE) Sdn Bhd  
Address: Lot 6. Jalan 225/51A, 46100 Petaling Jaya,  
Selangor DE, Malaysia.  
E-mail: [email protected]r.com  
Service hours: Mon.~Fri. 9:00AM~5:30PM; Sat.  
9:00AM~1:00PM  
Phone: 603 7953 3370  
Philips Info Line: 1-800-880-180  
Fax: 603 7953 3338  
Indonesia  
Company Name: PT. Gadingsari elektronika Prima  
Address: Kompleks Pinang 8, Jl. Ciputat raya No. 8F, Service Hours: Mon.~Fri. 8:15am~5:15pm; Sat.  
9:00am~1:00pm  
Pondok Pinang. Jakarta  
Tel: 021-750909053, 021-750909056  
Fax: 021-7510982  
Pakistan  
Philips Consumer Service  
Address: Mubarak manzil, 39, Garden Road, Saddar,  
Karachi-74400  
Service hours: Mon.~Fri. 8:30am~4:30pm;  
Sat. 8:30am~2:00pm  
Tel: (9221) 2737411-16  
Fax: (9221) 2721167  
39  
Singapore  
MDR Microware Sales Inc.  
Company: Philips Electronics Singapore Pte Ltd  
(Philips Consumer Care Center)  
Address: 620A Lorong 1Toa Payoh,TP4 Building  
Level 1, Singapore 319762  
Cebu Branch  
N. Escario corner Clavano St., Cebu City Phils.  
# 255-4415/ 255-3242/253-9361/4124864 to 67  
Sun # 0922-8210045 to 46  
Tel: (65) 6882 3999  
Fax: (65) 62508037  
Davao Office:  
Service hours: Mon.~Fri. 9:00am~6:00pm; Sat.  
9:00am~1:00pm  
C.Arellano St., Davao City 8000  
082- 225-3021/225-3022  
Sun# 0922-8210015  
Taiwan  
CDO Office:  
Company: FETEC.CO  
1445 Corrales Ext.,CDO City  
088-856-8540/856-8541  
Sun # 0922-8210080  
Address: 3F, No.6, Lane 205, Sec. 1, Chang Hsing  
Rd, Lu Chu Hs,Taoyuan,Taiwan R.O.C 33800  
Consumer Care: 0800-231-099  
Tel: (03)2120336  
Iloilo Office:  
Fax: (03)3129184  
C. Lim Comp., Gomez St., Iloilo City  
# 033 338-4159/ 033 508-3741  
Sun # 0922-8808850  
Service hours: Mon.~Fri. 8:30am~7:00pm  
Thailand  
Africa  
Company:Axis Computer System Co., Ltd.  
Address: 1421 Soi Lardprao 94, SrivaraTown In  
Town Soi 3 Road,Wangthonglang, Bangkok 10310 Address: Ho Address Palm Springs Centre  
SOUTH AFRICA  
Company name: SylvaraTechnologies Pty Ltd  
Thailand  
Christoffel RoadVan Riebeeck Park Kempton Park,  
South Africa  
Tel: (662) 934-5498  
Fax: (662) 934-5499  
Tel: +27878084456  
Service Hours: Mon.~Fri. 08:30am~05:30pm  
Fax: +2711 391 1060  
Service hours: Mon.~ Fri. 08:00am~05:00pm  
Glee Electronics Inc  
Contact nos. (632) 636-3636 / 7064028 to 29  
Fax no. (632) 7064026  
Middle East  
Middle East + North Africa  
Company:AL SHAHD COMPUTER L.L.C  
Address: P.O.BOX: 29024, DUBAI, UNITED ARAB  
EMIRATES  
Receiving Centers  
NEO CARE - Megamall  
4th Level Cyberzone, Building B,  
SM Megamall, Mandaluyong City  
TEL: 00971 4 2276525  
FAX: 00971 4 2276242  
NEO CARE - SM North EDSA  
4th Level Cyberzone,Annex Bldg.  
SM City North EDSA, Quezon City  
441-1610  
Service hours: Sat.~Thur. 9:00am~1:00pm &  
4:00pm- 8:00pm  
40  
Israel  
Your Philips F1rst ChoiceWarranty(USA)  
Company: Eastronics LTD  
Address: 13 Rozanis St. P.O.B. 39300,Tel Aviv  
61392 Israel  
Thank you for purchasing this Philips monitor.  
All Philips monitors are designed and  
manufactured to high standards and  
Tel: 1-800-567000 call free in Israel; (972-50-  
8353722 after service hours until 20:00)  
Fax: 972-3-6458759  
deliver high-quality performance, ease  
of use and ease of installation. Should  
Service hours: Sun.~Thurs. 08:00 - 18:00  
you encounter any difficulties while  
installing or using this product, please contact  
Philips directly to benefit from your Philips F1rst  
Choice Warranty.This three-year service warranty  
entitles you to a swap model on-site within 48  
hours of your call being received within the first  
year of purchase. If you have any problems with  
your monitor within the second or third year of  
purchase, we will repair it after it has been sent  
to the service provider at your expense and  
returned to you within five working days, free of  
charge.  
LIMITEDWARRANTY (Computer Monitor)  
Click here to access the Warranty Registration  
Card.  
ThreeYears Free Labor /ThreeYears Free Service  
on Parts / OneYear Exchange*  
*Product will be exchanged with a new or  
renewed to original specifications unit within two  
business days for the first year.This product must  
be shipped in at your expense for service during  
years two and three.  
41  
WHO IS COVERED?  
a product that requires modification or adaptation  
to enable it to operate in any country other  
than the country for which it was designed,  
manufactured, approved and/or authorized, or  
You must have proof of purchase to receive  
warranty service.A sales receipt or other  
document showing that you purchased the  
product is considered proof of purchase.Attach it repair of products damaged by these modifications.  
to this owner's manual and keep both nearby.  
incidental or consequential damages resulting  
WHAT IS COVERED?  
from the product. (Some states do not allow the  
exclusion of incidental or consequential damages,  
Warranty coverage begins the day you buy your  
product. For three years thereafter, all parts will be so the above exclusion may not apply to you.  
repaired or replaced, and labor is free.After three This includes, but is not limited to, prerecorded  
years from the day of purchase, you pay for the  
replacement or repair of all parts, and for all labor  
charges.  
material, whether copyrighted or not copyrighted.)  
the model or production number on the product  
has been altered, deleted, removed or made  
illegible.  
All parts, including repaired and replaced parts,  
are covered only for the original warranty period.  
When the warranty on the original product  
Where IS SERVICE AVAILABLE?  
expires, the warranty on all replaced and repaired Warranty service is available in all countries  
products and parts also expires.  
where the product is officially distributed by  
Philips Consumer Electronics. In countries where  
Philips Consumer Electronics does not distribute  
the product, the local Philips service organization  
will attempt to provide service (although there  
may be a delay if the appropriate spare parts and  
technical manual(s) are not readily available).  
WHAT IS EXCLUDED?  
Your warranty does not cover:  
labor charges for installation or setup of the  
product, adjustment of customer controls on  
the product, and installation or repair of antenna  
systems outside of the product.  
Where CAN I GET MORE INFORMATION?  
product repair and/or part replacement because  
of misuse, accident, unauthorized repair or other  
cause not within the control of Philips Consumer  
Electronics.  
For more information, contact the Philips  
Customer Care Center by calling (877) 835-1838  
(U.S.A. customers only) or (919) 573-7855.  
reception problems caused by signal conditions or  
cable or antenna systems outside the unit.  
Before Requesting Service...  
Please check your owner's manual before  
requesting service.Adjustments of the controls  
discussed there may save you a service call.  
TO GET WARRANTY SERVICE IN U.S.A.,  
PUERTO RICO OR U.S.VIRGIN ISLANDS...  
42  
Contact the Philips Customer Care Center phone following details so we can solve your problem  
quickly.  
number listed below for product assistance and  
procedures for servicing:  
• Philips type number  
• Philips serial number  
• Purchase date (copy of purchase may be  
required)  
Philips Customer Care Center  
(877) 835-1838 or (919) 573-7855  
• PC environment Processor:  
o
(In U.S.A., Puerto Rico and U.S.Virgin Islands, all  
implied warranties, including implied warranties  
of merchantability and fitness for a particular  
purpose, are limited in duration to the duration  
of this express warranty. But, because some states  
do not allow limitations on how long an implied  
warranty may last, this limitation may not apply to  
you.)  
CUP and Graphic card name and driver  
version  
o
Operating system  
o
Application being used  
• Other cards installed  
Having the following information available will  
also help speed up the process:  
Your proof of purchase indicating: date of  
purchase, dealer name, model and product  
serial number.  
TO GETWARRANTY SERVICE IN CANADA...  
• The full address to which the swap model  
should be delivered.  
Please contact Philips at:  
(800) 479-6696  
Just a phone call away  
Three years free parts and three years free labor  
will be provided at Philips Canada depot or any  
one of its authorized service centers.  
Philips’ customer help desks are located  
worldwide.Within the U.S. you can contact Philips  
customer care Monday-Friday from 8:00 AM-  
9:00 PM EasternTime (ET) and on Saturdays from  
(In Canada, this warranty is given in lieu of all other 10:00 AM-5:00 PM ET hrs by using one of the  
warranties. No other warranties are expressed  
or implied, including any implied warranties of  
contact phone numbers.  
merchantability or fitness for a particular purpose. For more information on this and more great  
Philips is not liable under any circumstances for any Philips products visit our website at:  
direct, indirect, special, incidental or consequential  
damages, howsoever incurred, even if notified of  
the possibility of such damages.)  
REMEMBER... Please record the model and serial  
numbers found on the product below.  
MODEL # ______________________________  
SERIAL # _______________________________  
This warranty gives you specific legal rights.You  
may have other rights which vary from state/  
province to state/province.  
Before contacting Philips, please prepare the  
43  
Please note that the product is not defective under  
this guarantee in the case where modifications  
become necessary in order for the product to  
comply with local or national technical standards  
which apply in countries for which the product  
was not originally designed and/or manufactured.  
Therefore always check whether a product can be  
used in a specific country.  
Your International Guarantee  
Dear Customer,  
Thank you for purchasing this Philips product  
which has been designed and manufactured to the  
highest quality standards.  
If, unfortunately, something should go wrong with  
this product Philips guarantees free of charge labor  
and replacement parts irrespective of the country  
where it is repaired during a period of 12 months  
from date of purchase.This international Philips  
guarantee complements the existing national  
guarantee obligations to you of dealers and Philips  
in the country of purchase and does not affect  
your statutory rights as a customer.  
In case your Philips product is not working  
correctly or is defective, please contact your Philips  
dealer. In the event you require service whilst in  
another country a dealer address can be given to  
you by the Philips Consumer Help Desk in that  
country, the telephone and fax number of which  
can be found in the relevant part of this booklet.  
In order to avoid unnecessary inconvenience,  
we advise you to read the operating instructions  
carefully before contacting your dealer. If you have  
questions which your dealer cannot answer or  
any related question please contact the Philips  
Consumer Information Centers or via:  
The Philips guarantee applies provided the  
product is handled properly for its intended use,  
in accordance with its operating instructions and  
upon presentation of the original invoice or cash  
receipt, indicating the date of purchase, dealer's  
name and model and production number of the  
product.  
The Philips guarantee may not apply if:  
the documents have been altered in any way  
or made illegible;  
the model or production number on the  
product has been altered, deleted, removed or  
made illegible;  
repairs or product modifications and  
alterations have been executed by  
unauthorized service organizations or persons;  
damage is caused by accidents including but  
not limited to lightning, water or fire, misuse or  
neglect.  
44  
AUTO button doesn't function  
The auto function is applicable only in  
VGA-Analog mode. If the result is not  
satisfactory, you can do manual adjustments  
via the OSD menu.  
7 Troubleshooting & FAQs  
7.1 Troubleshooting  
This page deals with problems that can be  
corrected by a user. If the problem still persists  
after you have tried these solutions, contact Philips  
customer service representative.  
Note  
The Auto Function is not applicable in  
DVI-Digital mode as it is not necessary.  
Visible signs of smoke or sparks  
Common Problems  
Do not perform any troubleshooting steps  
Disconnect the monitor from mains power  
source immediately for safety  
No Picture (Power LED not lit)  
Make sure the power cord is plugged into the  
power outlet and into the back of the monitor.  
First, ensure that the power button on the  
front of the monitor is in the OFF position,  
then press it to the ON position.  
Contact with Philips customer service  
representative immediately.  
Imaging Problems  
Image is not centered  
No Picture (Power LED is white blinking)  
Adjust the image position using the “Auto”  
function in OSD Main Controls.  
Make sure the computer is turned on.  
Make sure the signal cable is properly  
connected to your computer.  
Adjust the image position using the Phase/  
Clock of Setup in OSD Main Controls. It is  
valid only inVGA mode.  
make sure the monitor cable has no bent pins  
on the connect side. If yes, repair or replace  
the cable.  
Image vibrates on the screen  
The Energy Saving feature may be activated  
Check that the signal cable is properly securely  
connected to the graphics board or PC.  
Screen says  
Vertical flicker appears  
Make sure the monitor cable is properly  
connected to your computer. (Also refer to  
the Quick Set-Up Guide).  
Adjust the image using the “Auto” function in  
OSD Main Controls.  
Check to see if the monitor cable has bent  
pins.  
Eliminate the vertical bars using the Phase/  
Clock of Setup in OSD Main Controls. It is  
valid only inVGA mode.  
Make sure the computer is turned on.  
45  
Horizontal flicker appears  
Green, red, blue, dark, and white dots appears on  
the screen  
The remaining dots are normal characteristic  
of the liquid crystal used in today’s technology,  
Please refer the pixel policy for more detail.  
Adjust the image using the “Auto” function in  
OSD Main Controls.  
The "power on" light is too strong and is  
disturbing  
Eliminate the vertical bars using the Phase/  
Clock of Setup in OSD Main Controls. It is  
valid only inVGA mode.  
You can adjust “power on” light using the  
power LED Setup in OSD main Controls.  
Image appears blurred, indistinct or too dark  
Audio problem  
Adjust the contrast and brightness on On-  
Screen Display.  
No sound  
Check if audio cable is connected to PC and  
An "after-image", "burn-in" or "ghost image"  
remains after the power has been turned off.  
monitor correctly.  
Ensure audio is not muted. Press OSD “Menu”,  
select “Audio” then “Mute”. Check it on “Off”  
position.  
Uninterrupted display of still or static images  
over an extended period may cause " burn  
in", also known as "after-imaging " or "ghost  
imaging", on your screen. "Burn-in", "after-  
imaging", or "ghost imaging" is a well-known  
phenomenon in LCD panel technology. In  
most cases, the "burned in" or "after-imaging"  
or "ghost imaging" will disappear gradually over  
a period of time after the power has been  
switched off.  
Press “Volume” in OSD main control to adjust  
the volume.  
USB problem  
USB peripherals are not working  
Check if USB upstream cable is connected to  
your monitor correctly  
Always activate a moving screen saver  
program when you leave your monitor  
unattended.  
Turn your monitor OFF and ON once again.  
You may need to install/reinstall USB drivers in  
your PC and ensure hub is active.  
Always activate a periodic screen refresh  
application if your LCD monitor will display  
unchanging static content.  
Reconnect your USB peripherals  
For further assistance, refer to the Consumer  
Information Centers list and contact Philips  
customer service representative.  
Severe” burn-in” or “after-image” or “ghost  
image” symptoms will not disappear and  
cannot be repaired.The damage mentioned  
above is not covered under your warranty.  
Image appears distorted.Text is fuzzy or blurred.  
Set the PC’s display resolution to the same  
mode as monitor’s recommended screen  
native resolution.  
46  
7.2 SmartControl Premium FAQs  
Q3. After installing SmartControl Premium,  
when clicking on SmartControl Premium  
tab, nothing shows up after a while or a  
failure message shows, what happened?  
Q1. I change the monitor on a PC to a different  
one and the SmartControl Premium  
becomes un-usable, what do I do?  
Ans.: It might be your graphic adaptor is not  
compatible with the SmartControl Premium.  
If your graphic adaptor is one of the above  
mentioned brands, try to download the  
most updated graphic adaptor driver from  
corresponding companies’ web site. Install  
the driver. Remove SmartControl Premium,  
and re-install it once more.  
Ans.: Restart your PC and see if SmartControl  
Premium can work. Otherwise, you will  
need to remove and re-install SmartControl  
Premium to ensure proper driver is installed.  
Q2. The SmartControl Premium functions  
worked well before, but it does not work  
anymore, what can I do?  
If it is still not working, we are sorry that  
the graphic adaptor is not supported. Please  
visit Philips website and check if an updated  
SmartControl Premium driver is available.  
Ans.: If the following actions were executed, the  
monitor driver may need to be re-installed.  
• Changed video graphic adapter to another  
one  
Q4. When I click on Product Information,  
only partial information is shown, what  
happened?  
• Updated video driver  
• Activities on OS, such as service pack or  
patch  
• Run Windows Update and updated monitor  
and/or video driver  
Ans.: It might be your graphic card adaptor driver  
is not the most updated version which fully  
supporting DDC/CI interface. Please try to  
download the most updated graphic adaptor  
driver from corresponding companies’ web  
site. Install the driver. Remove SmartControl  
Premium and re-install it once more.  
• Windows was booted with the monitor  
power off or disconnected.  
To find out, please right click My Computer  
and click on Properties->Hardware->  
Device Manager.  
If you see "Plug and Play Monitor" shows  
under Monitor, then you need to re-install.  
Simply remove SmartControl Premium and  
re-install it.  
Q5. I forgot my PIN forTheft Deterrence  
Function. How can I do?  
Ans.: Philips Service center has a right to ask for  
legitimate identification and authorization, in  
order to establish ownership of the monitor.  
47  
Q6. In a monitor with the Smartlmage feature,  
the sRGB scheme of color temperature  
function in SmartControl Premium is not  
responding, why?  
Ans.: When Smartlmage is enabled, the sRGB  
scheme is disabled automatically.To use  
sRGB, you need to disable Smartlmage with  
the  
button at the front bezel of your  
monitor.  
48  
Q3: What are the .inf and .icm files on the  
CD-ROM? How do I install the drivers (.inf  
and .icm)?  
7.3 General FAQs  
Q1: When I install my monitor what should I  
do if the screen shows 'Cannot display this  
video mode'?  
Ans.: These are the driver files for your monitor.  
Follow the instructions in your user manual  
to install the drivers.Your computer may ask  
you for monitor drivers (.inf and .icm files)  
or a driver disk when you first install your  
monitor. Follow the instructions to insert  
the ( companion CD-ROM) included in this  
package. Monitor drivers (.inf and .icm files)  
will be installed automatically.  
Ans.: Recommended resolution for Philips 22":  
1680x1050 @60Hz.  
• Unplug all cables, then connect your PC to  
the monitor that you used previously.  
• In the Windows Start Menu, select Settings/  
Control Panel. In the Control Panel Window,  
select the Display icon. Inside the Display  
Control Panel, select the 'Settings' tab. Under  
the setting tab, in box labeled 'desktop area',  
move the sidebar to 1680x1050 pixels (22").  
• Open 'Advanced Properties' and set the  
Refresh Rate to 60Hz, then click OK.  
• Restart your computer and repeat step  
2 and 3 to verify that your PC is set at  
1680x1050@60Hz (22").  
Q4: How do I adjust the resolution?  
Ans.: Your video card/graphic driver and monitor  
together determine the available resolutions.  
You can select the desired resolution under  
Windows® Control Panel with the "Display  
properties".  
• Shut down your computer, disconnect your  
old monitor and reconnect your Philips LCD  
monitor.  
Q5: What if I get lost when I am making  
monitor adjustments via OSD?  
Turn on your monitor and then turn on  
your PC.  
Ans.: Simply press the OK button, then select  
'Reset' to recall all of the original factory  
settings.  
Q2: What does the recommended refresh rate  
for LCD monitor?  
Q6: Is the LCD screen resistant to scratches?  
Ans.: Recommended refresh rate in LCD  
monitors is 60Hz, In case of any disturbance  
on screen, you can set it up to 75Hz to see  
if that removes the disturbance.  
Ans.: In general it is recommended that the panel  
surface is not subjected to excessive shocks  
and is protected from sharp or blunt objects.  
When handling the monitor, make sure that  
there is no pressure or force applied to  
the panel surface side. This may affect your  
warranty conditions.  
49  
Q7: How should I clean the LCD surface?  
Q9: Can the Philips LCD Monitor be mounted  
on the wall?  
Ans.: For normal cleaning, use a clean, soft cloth.  
For extensive cleaning, please use isopropyl  
alcohol. Do not use other solvents such as  
ethyl alcohol, ethanol, acetone, hexane, etc.  
Ans.: Yes. Philips LCD monitors have this optional  
feature. Four standardVESA mount holes  
on the rear cover allows the user to  
mount the Philips monitor on most of the  
VESA standard arms or accessories.We  
recommend you to contact your Philips  
sales representative for more information.  
Q8: Can I change the color setting of my  
monitor?  
Ans.: Yes, you can change your color setting  
through OSD control as the following  
procedures,  
Q10: Can I connect my LCD monitor to any PC,  
workstation or Mac?  
Press "OK" to show the OSD (On Screen  
Display) menu  
Ans.: Yes.All Philips LCD monitors are fully  
compatible with standard PCs, Macs and  
workstations.You may need a cable adapter  
to connect the monitor to your Mac  
system. Please contact your Philips sales  
representative for more information.  
Press "Down Arrow" to select the option  
"Color" then press "OK" to enter color  
setting, there are three settings as below.  
1. ColorTemperature;The six settings are  
5000K, 6500K, 7500K, 8200K, 9300K  
and 11500K.With settings in the 5000K  
range the panel appears ‘warm,' with a  
red-white color tone, while a 11500K  
temperature yields ‘cool, blue-white  
toning."  
Q11:Are Philips LCD monitors Plug-and- Play?  
Ans.:Yes, the monitors are Plug-and-Play  
compatible with Windows 7/Vista/XP/NT,  
Mac OSX, Linux  
2. sRGB; this is a standard setting for  
ensuring correct exchange of colors  
between different device (e.g. digital  
cameras, monitors, printers, scanners, etc)  
3. User Define; the user can choose his/her  
Q12:What kind of wide-angle technology is  
available?  
preference color setting by adjusting red, Ans.: Currently, the IPS type panels offer the best  
green blue color.  
Note:  
Contrast Ratio, compared to MVA, or PVA  
technologies. TN panels have improved over  
the years, but IPS panel still gives superior  
results overTN panel.  
A measurement of the color of light radiated  
by an object while it is being heated.This  
measurement is expressed in terms of  
absolute scale, (degrees Kelvin). Lower Kevin  
temperatures such as 2004K are red; higher  
temperatures such as 9300K are blue. Neutral  
temperature is white, at 6504K.  
50  
Q13:What is Image Sticking, or Image Burn-  
in, or After Image, or Ghost Image in LCD  
panels?  
Ans.: Uninterrupted display of still or static images  
over an extended period may cause  
"burn in", also known as "after-imaging"  
or "ghost imaging", on your screen. "Burn-  
in", "after-imaging", or "ghost imaging" is a  
well-known phenomenon in LCD panel  
technology. In most cases, the "burned in"  
or "atter-imaging" or "ghost imaging" will  
disappear gradually over a period of time  
after the power has been switched off.  
Always activate a moving screen saver  
program when you leave your monitor  
unattended.  
Always activate a periodic screen refresh  
application if your LCD monitor will display  
unchanging static content.  
Warning  
Severe"burn-in" or "after-image" or "ghost  
image" symptoms will not disappear and  
cannot be repaired.The damage mentioned  
above is not covered under your warranty.  
Q14:Why is my Display not showing sharp text,  
and is displaying jagged characters?  
Ans.: Your LCD monitor works best at its native  
resolution of 1680x1050@60Hz. For best  
display please use this resolution.  
51  
2010 © Koninklijke Philips Electronics N.V. All rights reserved.  
Philips and the Philips Shield Emblem are registered trade marks of  
Kcninkiljke Philips Electronics N.V. and are used under license from  
Knoinkljke Philips Elecrtonics N.V.  
Specifications are subject to change without notice.  
Version: 220B2/220BL2 v1.0  

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