Philips 190PS User Manual

e-Manual  
Philips LCD Monitor Electronic User’s Manual  
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Safety and Troubleshooting Information  
Safety and Troubleshooting Information  
Safety precautions and maintenance  
WARNING: Use of controls, adjustments or procedures other than  
those specified in this documentation may result in exposure to shock,  
electrical hazards and/or mechanical hazards.  
Read and follow these instructions when connecting and using your computer monitor:  
Unplug the monitor if you are not going to use it for an extensive period of time.  
Unplug the monitor if you need to clean it with a slightly damp cloth. The screen may be  
wiped with a dry cloth when the power is off. However, never use alcohol, solvents or  
ammonia-based liquids.  
Consult a service technician if the monitor does not operate normally when you have  
followed the instructions in this manual.  
The casing cover should be opened only by qualified service personnel.  
Keep the monitor out of direct sunlight and away from stoves or any other heat source.  
Remove any object that could fall into the vents or prevent proper cooling of the monitor’s  
electronics.  
Do not block the ventilation holes on the cabinet.  
Keep the monitor dry. To avoid electric shock, do not expose it to rain or excessive  
moisture.  
When positioning the monitor, make sure the power plug and outlet are easily accessible.  
If turning off the monitor by detaching the power cable or DC power cord, wait for 6  
seconds before attaching the power cable or DC power cord for normal operation.  
To avoid the risk of shock or permanent damage to the set, do not expose the monitor to  
rain or excessive moisture.  
IMPORTANT: Always activate a screen saver program during your application. If a still  
image in high contrast remains on the screen for an extended period of time, it may leave  
an 'after-image' or 'ghost image' on front of the screen. This is a well-known phenomenon  
that is caused by the shortcomings inherent in LCD technology. In most cases, the after-  
image will disappear gradually over a period of time after the power has been switched  
off. Be aware, that the after-image symptom cannot be repaired and is not covered under  
warranty.  
Consult a service technician if the monitor does not operate normally when the operating  
instructions given in this manual have been followed.  
Installation Locations  
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Safety and Troubleshooting Information  
Avoid exposure to heat and extreme cold.  
Do not store or use the LCD monitor in locations exposed to heat, direct sunlight or  
extreme cold.  
Avoid moving the LCD monitor between locations with large temperature differences.  
Choose a site that falls within the following temperature and humidity ranges.  
Temperature: 5-35°C 41-95°F  
Humidity: 20-80% RH  
Do not subject the LCD monitor to severe vibration or high impact conditions. Do not  
place the LCD monitor in the trunk of a car.  
Take care not to mishandle this product by either knocking or dropping it during operation  
or transportation.  
Do not store or use the LCD monitor in locations where there is a high level of humidity  
or in dusty environments. Do not allow water or other liquids to spill on or into the LCD  
monitor.  
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About This Manual  
About This Manual  
About This Guide  
This electronic user's guide is intended for anyone who uses the Philips LCD Monitor. It  
describes the LCD monitor's features, setup, operation and other important information. Its  
contents are identical to the information in our printed version.  
It includes the following sections:  
Safety and Troubleshooting Information provides tips and solutions for common problems  
as well as other related information you may need.  
About This Electronic User's Manual gives an overview of information included, along with  
notation icon descriptions and other documentation for your reference.  
Product Information gives an overview of the monitor's features as well as the technical  
specifications for this monitor.  
Installing Your Monitor describes the initial setup process and gives an overview of how to  
use the monitor.  
On-Screen Display provides information on adjusting the settings on your monitor.  
Customer Care and Warranty contains a list of worldwide Philips Consumer Information  
Centers along with help desk phone numbers and information on the warranty applicable  
to your product.  
Glossary defines technical terms.  
Download and Print Option transfers this entire manual to your hard drive for easy  
reference.  
Notational Descriptions  
The following subsections describe notational conventions used in this document.  
Notes, Cautions and Warnings  
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold or italic  
type. These blocks contain notes, cautions or warnings. They are used as follows:  
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About This Manual  
NOTE: This icon indicates important information and tips that help you make  
better use of your computer system.  
CAUTION: This icon indicates information that tells you how to avoid either  
potential damage to hardware or loss of data.  
WARNING: This icon indicates the potential for bodily harm and tells you how  
to avoid the problem.  
Some warnings may appear in alternate formats and may not be accompanied by an icon. In  
such cases, the specific presentation of the warning is mandated by the relevant regulatory  
authority.  
©2004 Koninklijke Philips Electronics NV  
All rights reserved. Reproduction, copying, use, modification, hiring, renting, public performance, transmission and/or  
broadcasting in whole or in part is prohibited without written consent of Philips Electronics NV  
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Product Information  
Product Information  
Product Features  
BRILLIANCE 190P5  
The best productivity solution  
Maximum comfort for maximum productivity  
Just-right positioning with range Super Ergo base  
Display diversity with portrait and landscape options  
Extra efficiency with wide viewing angle  
Outstanding front of screen performance  
Best-ever sharpness and brightness with LightFrameTM  
Accurate color displaying more than 1.3 million pixels  
Displays VGA and DVI signals with dual input  
Lower Total Cost of Ownership  
Low power consumption - 20 percent savings than industry average  
Kensington anti-thief lock-ready for added security  
LightFrameTM for Windows  
Introduction  
Philips LightFrameTM feature enriches the experience of pictures and video on a Philips monitor.  
LightFrameTM will boost the brightness and sharpness of photos and videos on the monitor  
screen.  
To control the LightFrameTM feature in your monitor, you have to install the LightFrameTM  
application which you will find on this CD-ROM.  
Note  
Philips LightFrameTM will only work with monitors that have been built to use this software. Earlier  
Philips monitors or other manufacturers’ monitors will not work with this special software. It is  
recommended that you install this software only on a Philips monitor designed to use it. These  
monitors can be identified by the LightFrameTM logo on the front of the monitor.  
LightFrameTM will work with true Windows-based programs and DOS-based programs that  
operate in a Windows environment. It will not work with DOS-based programs operating only in a  
DOS environment.  
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Product Information  
Language Selection  
While English is the default language of LightFrameTM, the User Interface can be set up to operate  
in Dutch, French, German, Italian, Portuguese, Spanish, Simplified Chinese, Traditional Chinese  
or Korean.  
Installation  
1. To install LightFrameTM, place the CD in the CD-ROM drive.  
2. Next, when the menu of items on the CD appears on your screen, click on 'Install  
LightFrameTM'.  
3. Now, follow the on-screen prompts to properly install the program. The software checks to  
see if you have a compatible monitor. You must agree to the license agreement terms for  
the software to install.  
4. After installation, LightFrameTM automatically loads and the icon appears in the taskbar.  
Notes  
If LightFrameTM detects that your monitor is not LightFrameTM compatible, a message appears on  
the monitor screen. If you see this message, you can select to abort or continue the installation.  
However, if you continue the installation, LightFrameTM will probably not work on the monitor.  
How to use LightFrameTM  
After installation, LightFrameTM starts up automatically whenever the computer is started.  
For information about using LightFrameTM please refer to the help information which is available  
after installation.  
Compatibility  
This version of LightFrameTM is compatible with  
Windows® 95  
Windows® 98  
Windows® Me (Millennium Edition)  
Windows® XP  
Windows® 2000 Professional Edition.  
Technical Specifications*  
LCD PANEL  
• Type  
TFT LCD  
• Screen size  
19" / 48.26 cm diagonal  
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Product Information  
• Pixel Pitch  
0.294 x 0.294 mm  
1280 x 1024 pixels  
R.G.B. vertical stripe  
• LCD Panel type  
Anti-glare polarizer, hard coated  
• Effective viewing area  
• Display Colors  
376.32 x 301.06 mm  
16M colors  
SCANNING  
Vertical refresh rate  
Horizontal Frequency  
56 Hz-76 Hz  
30k Hz-82 kHz  
VIDEO  
• Video dot rate  
• Input impedance  
- Video  
135 MHz  
75 ohm  
- Sync  
2.2K ohm  
0.7 Vpp  
• Input signal levels  
• Sync input signal  
Separate sync  
Composite sync  
Sync on green  
• Sync polarities  
• Video interface  
Positive and negative  
Dual input: D-Sub (analog) and DVI-D (digital) are available  
and user selectable  
• Light FrameTM  
Brightness and sharpness enhancement  
Audio  
4W Stereo Audio (2W/channel RMSx2, 300 Hz-12 kHz, 16  
ohm, THD=10%, PMPO 32 Watts)  
• Loudspeaker  
• Headphone connector  
• Input signal connector  
3.5mm mini jack  
3.5mm mini jack  
Whether there is a video display or not as long as there is  
an audio input, the audio output is always functional.  
Note: The volume adjustment can not function under the  
following conditions:  
• Stand-alone audio output  
1. A warning message appears on screen  
2. No audio input  
Optical characteristics  
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Product Information  
• Contrast ratio  
• Brightness  
700:1 (typ.)  
300 cd/m2 (typ.)  
6 o'clock  
• Peak contrast angle  
x: 0.283 y: 0.297 (at 9300°K)  
x: 0.313 y: 0.329 (at 6500°K)  
x: 0.313 y: 0.329 (at sRGB)  
• White Chromaticity  
Upper >85° (typ.)  
Lower >85° (typ.)  
Left >85° (typ.)  
• Viewing Angle (C/R>10)  
Right >85° (typ.)  
• Response time  
<16 ms (typ.)  
sRGB  
sRGB is a standard for ensuring correct exchange of colors between different devices (e.g.  
digital cameras, monitors, printers, scanners, etc.)  
Using a standard unified color space, sRGB will help represent pictures taken by an sRGB  
compatible device correctly on your sRGB enabled Philips monitors. In that way, the colors are  
calibrated and you can rely on the correctness of the colors shown on your screen.  
Important with the use of sRGB is that the brightness and contrast of your monitor is fixed to a  
predefined setting as well as the color gamut. Therefore it is important to select the sRGB  
setting in the monitor's OSD.  
To do so, open the OSD by pressing the OK button on the front of your monitor. Use the down  
button to go to Adjust Color and press OK again. Then move the down button to go to sRGB  
and press OK again.  
Exit this OSD.  
After this, please do not change the brightness or contrast setting of your monitor. If you  
change either of these, the monitor will exit the sRGB mode and go to a color temperature  
setting of 6500K.  
Note: sRGB mode is not available while 'LightFrameTM' function is activated.  
* This data is subject to change without notice.  
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Product Information  
Resolution & Preset Modes  
• Maximum  
1280 x 1024 at 75 Hz  
1280 x 1024 at 60 Hz  
Recommended  
15 user definable modes  
15 factory preset modes:  
H. freq (kHz)  
31.5  
Resolution  
640*350  
720*400  
640*480  
640*480  
640*480  
800*600  
800*600  
800*600  
832*624  
1024*768  
1024*768  
1152*870  
1152*900  
1280*1024  
1280*1024  
V. freq (Hz)  
70  
70  
60  
67  
75  
56  
60  
75  
75  
60  
75  
75  
76  
60  
75  
31.5  
31.5  
35.0  
37.5  
35.2  
37.9  
46.9  
49.7  
48.4  
60.0  
69.0  
71.8  
63.9  
80.0  
Automatic Power Saving  
If you have VESA DPMS compliance display card or software installed in your PC, the monitor can  
automatically reduce its power consumption when not in use. If an input from a keyboard, mouse  
or other input device is detected, the monitor will 'wake up' automatically. The following table  
shows the power consumption and signaling of this automatic power saving feature:  
Power Management Definition  
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Product Information  
VESA Mode  
Video  
H-sync  
V-sync  
Power Used  
LED color  
ON  
Active  
Yes  
No  
Yes  
No  
< 50 W  
< 1 W  
®
Blue  
OFF  
Blanked  
Amber  
®
This monitor is ENERGY STAR compliant. As an ENERGY STAR Partner, PHILIPS has  
determined that this product meets the ENERGY STAR guidelines for energy efficiency.  
®
Physical Specifications  
• Dimension (WxHxD) *  
• Weight  
425 x 377 x235 mm (in lowest position)  
8.6 Kg  
• Tilt / Swivel  
-5° ~ 25° / + - 65°  
130 mm  
• Height adjustment rang  
• Portrait display  
• Power supply  
90° rotation counter clockwise  
100 — 240 VAC, 50/60 Hz  
50 W*  
• Power consumption  
5° C to 35° C (operating)  
-20° C to 60° C (storage)  
• Temperature  
• Relative humidity  
20% to 80%  
50K hrs  
• System MTBF  
• Cabinet color  
190P5EG: Light Gray  
190P5EB: Black  
190P5ES: Silver  
* This data is subject to change without notice.  
* Resolution 1280x1024, standard size, brightness max., contrast 50%, 9300° K, full white pattern,  
without audio/USB.  
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Product Information  
Pin Assignment  
1. The digital only connector contains 24 signal contacts organized in three rows of eight contacts.  
Signal pin assignments are listed in the following table:  
Pin Signal  
Pin Signal  
Pin Signal  
No. Assignment  
No. Assignment  
No. Assignment  
T.M.D.S. Data2-  
T.M.D.S. Data2+  
T.M.D.S. Data1-  
T.M.D.S. Data1+  
17 T.M.D.S. Data0-  
18 T.M.D.S. Data0+  
1
2
9
10  
T.M.D.S. Data2/4  
Shield  
T.M.D.S. Data1/3  
Shield  
T.M.D.S. Data0/5  
Shield  
19  
3
11  
No connect  
No connect  
No connect  
No connect  
20 No connect  
21 No connect  
4
5
12  
13  
T.M.D.S. Clock  
Shield  
DDC Clock  
+5V Power  
22  
6
14  
15  
DDC Data  
Ground (for +5V)  
23 T.M.D.S. Clock+  
24 T.M.D.S. Clock-  
7
8
No connect  
16 Hot Plug Detect  
2. The 15-pin D-sub connector (male) of the signal cable:  
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Product Information  
Pin  
No.  
Pin  
No.  
Assignment  
Assignment  
Red video input  
+5V  
1
2
3
4
5
6
7
8
9
Green video input/SOG  
Blue video input  
Sense (GND)  
Logic ground  
10  
11  
12  
13  
14  
15  
Ground  
Serial data line (SDA)  
H. Sync / H+V  
V. Sync (VCLK for DDC)  
Data clock line (SCL)  
Hot Plug Detect  
Red video ground  
Green video ground  
Blue video ground  
Product Views  
Follow the links to see various views of the monitor and its components.  
Physical Function  
1) Tilt  
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Product Information  
2) Swivel  
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Product Information  
3) Height adjustment  
4) Portrait display  
Turn monitor from landscape view to portrait view.  
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Product Information  
Rotate the monitor body 90 degrees counter clockwise.  
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Product Information  
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Installing Your LCD Monitor  
Installing Your LCD Monitor  
Front View Product Description  
UP and DOWN buttons are used when adjusting the OSD of your  
monitor.  
LEFT and RIGHT buttons, like the UP and DOWN buttons, are also  
used in adjusting the OSD of your monitor.  
BRIGHTNESS hotkey. When the UP and DOWN arrow buttons are  
pressed, the adjustment controls for the BRIGHTNESS will show up.  
VOLUME hotkey. When the LEFT and RIGHT arrow buttons are  
pressed, the adjustment controls for VOLUME will show up.  
VOLUME  
OK button which when pressed will take you to the OSD controls.  
POWER button switches your monitor on.  
Automatically adjust the horizontal position, vertical position, phase  
and clock setting.  
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Installing Your LCD Monitor  
LightFrameTM hotkey for mode-switching between full-screen mode  
and multi-window mode.  
Rear View  
1
2
3
4
5
6
Kensington anti-thief lock  
VGA input  
Earphone jack  
DVI-D input  
PC audio input  
AC power input  
Optimizing Performance  
For best performance, ensure that your display settings are set at 1280x1024, 60Hz.  
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Installing Your LCD Monitor  
Note: You can check the current display settings by pressing the 'OK' button  
once. Go into the Product Information. The current display mode is shown on  
the item called RESOLUTION.  
You can also install the Flat Panel Adjust (FP Adjust) program, a program for getting the best  
performance out of your monitor. This is included on this CD. Step-by-step instructions are  
provided to guide you through the installtion process. Click on the link to know more about  
this program.  
More about  
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On-Screen Display  
On-Screen Display  
Description of the On Screen Display  
What is the On-Screen Display?  
This is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance of  
the monitors directly through an on-screen instruction window. The user interface provides user-  
friendliness and ease-of-use when operating the monitor.  
Basic and simple instruction on the control keys.  
When you press the  
button on the front control of your monitor, the On-Screen Display (OSD)  
Main Controls window will pop up and you can then start making adjustments to your monitor's  
various features. Use the  
or the  
keys to make your adjustments.  
The OSD Tree  
Below is an overall view of the structure of the On-Screen Display. You can use this as a reference  
when you want to work your way around the different adjustments later on.  
Analog signal input:  
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On-Screen Display  
Digital signal input:  
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On-Screen Display  
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Customer Care & Warranty  
Customer Care & Warranty  
PLEASE SELECT YOUR COUNTRY/AREA TO REVIEW DETAILS OF YOUR  
WARRANTY COVERAGE  
WESTERN EUROPE: Austria Belgium Cyprus Denmark France Germany Greece •  
EASTERN EUROPE: Czech Republic Hungary Poland Russia Slovakia Slovenia •  
LATIN AMERICA: Antilles Argentina Brasil Chile Colombia Mexico Paraguay •  
NORTH AMERICA: Canada USA  
MIDDLE EAST: Dubai Egypt  
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Glossary  
Glossary  
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z  
C
Color temperature  
A way of describing the color of a radiating source in terms of the temperature (in degrees Kelvin) of  
a black body radiating with the same dominant frequency as the source.  
Most Philips monitors offer the possibility of setting the color temperature to any desired value.  
D
D-SUB  
Your monitor comes with a D-Sub cable.  
Digital Visual Interface (DVI)  
The Digital Visual Interface (DVI) specification provides a high-speed digital connection for visual  
data types that is display technology independent. The interface is primarily focused at providing a  
connection between a computer and its display device. The DVI specification meets the needs of all  
segments of the PC industry (workstation, desktop, laptop, etc.) and will enable these different  
segments to unite around one monitor interface specification.  
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Glossary  
The DVI interface enables:  
1. Reduce signal loss and video noise in signal due to less signal conversion.  
2. Independent from display technology, and can be used on LCD, Plasma, LCOS, etc.  
3. Plug and play through hot plug detection, EDID and DDC2B.  
4. Digital and Analog support in a single connector (DVI-I only).  
E
Energy Star Computers Program  
An energy conservation program launched by the US Environmental Protection Agency (EPA),  
promotes the manufacture and marketing of energy-efficient office automation equipment.  
Companies joining this program, must be willing to commit themselves to manufacture one or more  
products capable of going into a low -power state (< 30 W) either after a period of inactivity, or after  
a predetermined time selected by the user.  
L
LCD Liquid Crystal Display  
An alphanumeric display, using the unique properties of liquid crystal, to form characters. The latest  
flat-panel displays, contains a matrix of hundreds or thousands of individual LCD cells that generate  
text and colorful graphics on a screen. They consume little power, though they do require external  
lighting to make them legible to the user.  
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Glossary  
U
USB or Universal Serial Bus  
A smart plug for PC peripherals. USB automatically determines resources (like driver software and  
bus bandwidth) required by peripherals. USB makes necessary resources available without user  
intervention.  
USB eliminates "case anxiety" -- the fear of removing the computer case to install add-on  
peripherals. USB also eliminates adjustment of complicated IRQ settings when installing  
new peripherals.  
USB does away with "port gridlock." Without USB, PCs are normally limited to one printer,  
two Com port devices (usually a mouse and modem), one Enhanced Parallel Port add-on  
(scanner or video camera, for example) and a joystick. More and more peripherals for  
multimedia computers arrive on the market every day. With USB, up to 127 devices can run  
simultaneously on a computer.  
USB permits "hot plug-in." There's no need to shut down, plug in, reboot and run set-up to  
install peripherals. And no need to go through the reverse process to unplug a device.  
In short, USB transforms today's "Plug-and-Pray" into true Plug-and-Play!  
Hub  
A Universal Serial Bus device that provides additional connections to the Universal Serial Bus.  
Hubs are a key element in the plug-and-play architecture of USB. The Figure shows a typical hub.  
Hubs serve to simplify USB connectivity from the user's perspective providing low cost and  
complexity.  
Hubs are wiring concentrators and enable the multiple attachment characteristics of USB.  
Attachment points are referred to as ports. Each hub converts a single attachment point into  
multiple attachment points. The architecture supports concatenation of multiple hubs.  
The upstream port of a hub connects the hub towards the host. Each of the other downstream ports  
of a hub allows connection to another hub or function. Hubs can detect, attach and detach at each  
downstream port and enable the distribution of power to downstream devices. Each downstream  
port can be individually enabled and configured at either full or low speed. The hub isolates low  
speed ports from full speed signaling.  
A hub consists of two portions: the Hub Controller and Hub Repeater. The repeater is a protocol-  
controlled switch between the upstream port and downstream ports. It also has hardware support  
for reset and suspend/resume signaling. The controller provides the interface registers to allow  
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Glossary  
communication to/from the host. Hub specific status and control commands permit the host to  
configure a hub and to monitor and control its ports.  
Device  
A logical or physical entity that performs a function. The actual entity described depends on the  
context of the reference. At the lowest level, device may refer to a single hardware component, as  
in a memory device. At a higher level, it may refer to a collection of hardware components that  
perform a particular function, such as a Universal Serial Bus interface device. At an even higher  
level, device may refer to the function performed by an entity attached to the Universal Serial Bus;  
for example, a data/FAX modem device. Devices may be physical, electrical, addressable, and  
logical.  
Downstream  
The direction of data flow from the host or away from the host. A downstream port is the port on a  
hub electrically farthest from the host that generates downstream data traffic from the hub.  
Downstream ports receive upstream data traffic.  
Upstream  
The direction of data flow towards the host. An upstream port is the port on a device electrically  
closest to the host that generates upstream data traffic from the hub. Upstream ports receive  
downstream data traffic.  
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Glossary  
V
Vertical refresh rate  
Expressed in Hz, it is the number of frames (complete pictures) written to the screen every second.  
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Download and Print  
Download and Print  
Installing Your LCD monitor driver  
System requirements:  
PC running Windows 95, Windows® 98, Windows® 2000 , Windows® Me, Windows® XP  
or later  
Find your driver ".inf/.icm/.cat" at : lcd\pc\drivers  
Read the "Driver_install02.txt" file before installing.  
This page provides an option to read the manual in .pdf format. PDF files can be downloaded into  
your hard disk, then viewed and printed with Acrobat Reader or through your browser.  
If you do not have Adobe® Acrobat Reader installed, click on the link to install the application.  
Download instructions:  
To download the file:  
1. Click-and-hold your mouse over the icon below. (Windows® 95/98/2000/Me/XP users right-  
click)  
Download  
Download  
Download  
Download  
2. From the menu that appears, choose 'Save Link As...', 'Save Target As...' or 'Download Link to  
Disk'.  
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Download and Print  
3. Choose where you would like to save the file; click 'Save' (if prompted to save as either 'text' or  
'source', choose 'source').  
Printing instructions:  
To print the manual:  
1. With the manual file open, follow your printer's instructions and print the pages you need.  
Installing FPadjust Program  
The FP Adjust program generates alignment patterns which will help you adjust monitor settings  
such as CONTRAST, BRIGHTNESS, HORIZONTAL & VERTICAL POSITION, PHASE and  
CLOCK.  
System requirements:  
PC running Windows® 95, Windows® 98, Windows® 2000, Windows® Me, Windows®  
XP or later  
To install FPadjust Program:  
Click on the link or icon to install FPadjustment Program.  
or  
Click-and-hold your mouse over the icon. (Win95/98/2000/Me/XP users right-click)  
Download  
From the menu that appears, choose 'Save Link As...', 'Save Target As...' or 'Download  
Link to Disk'.  
Choose where you would like to save the file; click 'Save' (if prompted to save as either  
'text' or 'source', choose 'source').  
Exit your browser and install the FPadjust Program.  
Read the "FP_Readme04.txt" file before installing.  
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Download and Print  
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FAQs (Frequently Asked Questions)  
FAQs (Frequently Asked Questions)  
General FAQs  
Q: When I install my monitor what should I do if the screen shows 'Cannot display this video  
mode'?  
A: Recommended video mode for Philips 19": 1280x1024 @60Hz.  
1. Unplug all cables, then connect your PC to the monitor that you used previously.  
2. In the Windows Start Menu, select Settings/Control Panel. In the Control Panel Window,  
select the Display icon. Inside the Display Control Panel, select the 'Settings' tab. Under the  
setting tab, in box labeled 'desktop area', move the slidebar to 1280x1024 pixels (19").  
3. Open 'Advanced Properties' and set the Refresh Rate to 60Hz, then click OK.  
4. Restart your computer and repeat step 2 and 3 to verify that your PC is set at  
1280x1024@60Hz (19").  
5. Shut down your computer, disconnect your old monitor and reconnect your Philips LCD  
monitor.  
6. Turn on your monitor and then turn on your PC.  
Q: What should I do when screen shows: THIS IS 85HZ OVERDRIVE, CHANGE COMPUTER  
DISPLAY INPUT TO 1280 x 1024 @60HZ?  
A: It means the signal input from your PC is 85Hz -- outside the range that the monitor can  
display. New Generation LCD intelligent monitor capabilities temporarily override the  
overscan, providing you with 10 minutes to reset timing to recommended settings.  
Here's how:  
Go to your Windows Start menu. Select Settings, then Control Panel. Select Display. Move to  
Settings and click on the Advanced button. Under Adaptor, change the refresh rate to 56~75.  
You have 10 minutes to complete the operation; if you do not complete within 10 minutes,  
power off and re-power on monitor to enter changes.  
Q: What does 'refresh rate' mean in connection with an LCD monitor?  
A: The refresh rate is of much less relevance for LCD monitors. LCD monitors display a  
stable, flicker-free image at 60Hz. There is no visible difference between 85Hz and 60Hz.  
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FAQs (Frequently Asked Questions)  
Q: What are the .inf and .icm files on the CD-ROM? How do I install the drivers (.inf and .  
icm)?  
A: These are the driver files for your monitor. Follow the instructions in your user manual to  
install the drivers. Your computer may ask you for monitor drivers (.inf and .icm files) or a  
driver disk when you first install your monitor. Follow the instructions to insert the driver  
disk (either floppy or CD-ROM) included in this package. Monitor drivers (.inf and .icm files)  
will be installed automatically.  
Q: How do I adjust the resolution?  
A: Your video card/graphic driver and monitor together determine the available resolutions.  
You can select the desired resolution under Windows® 95/98 with the 'Display properties/  
Settings' control panel.  
Q: What if I get lost when I am making monitor adjustments?  
A: Simply press the OSD button, then select 'Reset' to recall all of the original factory  
settings.  
Q: What is the Auto function?  
A: The AUTO adjustment key restores the optimal screen position, phase and clock settings  
at the press of a single button – without the need to navigate through OSD menus and  
control keys.  
Q: My Monitor has no power (Power LED does not light up). What should I do?  
A: Make sure the AC power cord is connected to the Monitor.  
Q: Will the LCD monitor accept an Interlace signal?  
A: No. If an Interlace signal is used, the screen displays both odd and even horizontal  
scanning lines at the same time, thus distorting the picture.  
Q: What does the Refresh Rate mean for LCD?  
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FAQs (Frequently Asked Questions)  
A: Unlike CRT display technology, in which the speed of the electron beam is swept from  
the top to the bottom of the screen determines flicker, an active matrix display uses an  
active element (TFT) to control each individual pixel and the refresh rate is therefore not  
really applicable to LCD technology.  
Q: Will the LCD screen be resistant to scratches?  
A: A protective coating is applied to the surface of the LCD, which is durable to a certain  
extent (approximately up to the hardness of a 2H pencil). In general, it is recommended that  
the panel surface is not subject to any excessive shocks or scratches. An optional  
protective cover with greater scratch resistance is also available.  
Q: How should I clean the LCD surface?  
A: For normal cleaning, use a clean, soft cloth. For extensive cleaning, please use isopropyl  
alcohol. Do not use other solvents such as ethyl alcohol, ethanol, acetone, hexane, etc.  
Q: Can the Philips LCD Monitor be mounted on the wall or used as a touch panel?  
A: Yes. Philips LCD monitors have this optional feature. The standard VESA mount holes on  
the back cover allows the user to mount the Philips monitor on any VESA standard ARM or  
accessories. Touch panels are being developed for future applications. Check with your  
Philips sales representative for more information.  
LightFrameTM  
3
Q: Is LightFrameTM 2 compatible with LightFrameTM 3?  
A: No. If you run LightFrameTM 1 or 2 software with a Philips LightFrameTM 3 monitor, nothing will  
happen.  
Q: Can I use LightFrameTM 3 software on my LightFrameTM 1 / 2 monitor.  
A: No for a LightFrameTM 1 or 2 monitor you need to use LightFrameTM 1 or 2 software. It is  
however possible to use the LightFrameTM 2 software on a LightFrameTM 1 monitor.  
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FAQs (Frequently Asked Questions)  
Q: What is the difference between LightFrameTM 1, LightFrameTM 2 and LightFrameTM 3?  
A: LightFrameTM 1 was the very first generation of the LightFrameTM feature introduced by Philips.  
In that version the user needs to manually turn on/off the feature and select the window or area to  
apply it to.  
LightFrameTM 2 offers the automatic detection in Internet Explorer on top of the LightFrameTM  
1
functions. With this feature LightFrameTM will automatically scan a web page in Internet Explorer,  
find the largest picture and enhance it.  
LightFrameTM 3 offers everything that LightFrameTM 2 has but now with the possibility to enhance  
multiple pictures at the same time. So in a web page LightFrameTM will find all the pictures and  
enhance them simultaneously or in a photo viewing application you can enhance multiple photos at  
once. Furthermore LightFrameTM 3 comes with an easy to activate full screen function. This is  
especially handy for games and movies. Just one click on the full screen button and LightFrameTM  
enhances your total monitor.  
Q: Can I upgrade my current Philips monitor to LightFrameTM 3?  
A: No. For LightFrameTM 3 Philips developed special hardware which is build into the monitor.  
Therefore upgrading from LightFrameTM 1 or 2 to 3 is not possible. It is however possible to  
upgrade your LightFrameTM 1 monitor to LightFrameTM 2 by installing the LightFrameTM 2 software.  
Q: Can I install LightFrameTM 3 over an older version?  
A: When you install LightFrameTM 3 the setup wizard will scan your system to check if you have an  
older version installed. If so, the setup wizard will remove that version before continuing with the  
installation of the new version. Please be aware that for LightFrameTM 3 you also need a monitor  
which is capable of running the LightFrameTM 3 feature.  
Q: How many windows can I enhance at the same time?  
A: In LightFrameTM 3 it is possible to enhance up to 7 windows at the same time. It is however  
important to understand that when other windows, toolbars or menus overlap the enhanced  
windows, the maximum number of enhanced windows can be less.  
Q: How many pictures can LightFrameTM enhance in Internet Explorer?  
A: In Internet Explorer LightFrameTM 3 can enhance up to 14 pictures at the same time.  
LightFrameTM 3 filters the pictures it finds based on the minimum size of the picture therefore it may  
happen that some pictures are not enhanced when you open a web page.  
Q: Can I enhance two or more area's at the same time?  
A: Yes. With LightFrameTM 3 you have the possibility to select several windows with pictures and  
videos and enhance them at the same time.  
Q: Some times my mouse changes to a light bulb with a plus sign and sometimes with a  
minus sign. What is the difference?  
A: The mouse pointer in the shape of a light bulb indicates that LightFrameTM is ready to accept a  
selection from you for which window should be enhanced.  
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FAQs (Frequently Asked Questions)  
If there is a minus sign it means that you are moving over a window where LightFrameTM is already  
active and clicking this window will switch the enhancement off. A plus sign appears when moving  
over a window which is not enhanced and clicking that one will enable LightFrameTM on that  
window.  
Q: What is wrong when my mouse changes into a light bulb with a red cross?  
A: Nothing. It just means that your mouse moves outside the application where you already have  
one or more windows enhanced. You can only select windows with in the same application. The  
cross indicates that you move into an area where you cannot make a selection.  
Q: Can I use LightFrameTM with Netscape?  
A: You can use LightFrameTM with Netscape, but its functions are limited to manually highlighting  
the entire Netscape client window. Since LightFrameTM is specifically designed for bright, high  
contrast photo and video display, highlighting an entire Web page -- including text -- is not  
recommended.  
For best results, we recommend you use LightFrameTM with Microsoft Internet Explorer version 5.0  
or higher. You can downloaded Internet Explorer free of charge from the Microsoft website (www.  
microsoft.com). A copy of Internet Explorer 5.5 is also included on the CD-ROM shipped with your  
monitor.  
Q: Can I activate LightFrameTM on my entire screen?  
A: Yes you can. And with LightFrameTM 3 this becomes even easier. You just press the  
LightFrameTM button on the bezel to activate it.  
Q: When I apply LightFrameTM to a text document I get blurry characters, what is wrong?  
A: Nothing is wrong. The effect which you see is due to the sharpness enhancement that  
LightFrameTM is doing on your monitor. This sharpness improves a photo or video significantly  
however on black text on a light background the effect is less favorable. Please keep in mind that  
LightFrameTM is developed to enhance your photos and videos and not really for text or synthetic  
pictures.  
You can decrease this effect by lowering the sharpness setting in the LightFrameTM 3 control panel.  
Q: How can I tell if my monitor comes with LightFrameTM 3?  
A: All Philips LightFrameTM monitors display this logo on their front bezel:  
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FAQs (Frequently Asked Questions)  
Q: How do I use the LightFrameTM 3 control bar that appears at the top my screen?  
A: The control bar is another upgrade that helps you run all LightFrameTM 3's neat, new features.  
The illustration below describes the tasks each button performs.  
Screen Adjustments  
Q: What is the FPadjust program on the CD-ROM?  
A: The FPadjust program generates alignment patterns that help you adjust monitor settings  
such as Contrast, Brightness, Horizontal Position, Vertical Position, Phase and Clock for  
optimal performance.  
Q: When I install my monitor, how do I get the best performance from the monitor?  
A:  
1. For best performance, make sure your display settings are set at 1280x1024@60Hz for 19".  
Note: You can check the current display settings by pressing the OSD OK button once.  
The current display mode is shown in product information in OSD main controls.  
2. To install the Flat Panel Adjust (FPadjust) program located on the monitor setup CD-ROM,  
open the CD-ROM and double-click the FP_setup04.exe icon. This will install FP Adjust  
automatically and place a shortcut on your desktop.  
3. Run FPadjust by double clicking the shortcut. Follow the instructions step by step to optimize  
image performance with your system's video controller.  
Q: How do LCDs compare to CRTs in terms of radiation?  
A: Because LCDs do not use an electron gun, they do not generate the same amount of  
radiation at the screen surface.  
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FAQs (Frequently Asked Questions)  
Compatibility with other Peripherals  
Q: Can I connect my LCD monitor to any PC, workstation or Mac?  
A: Yes. All Philips LCD monitors are fully compatible with standard PCs, Macs and  
workstations. You may need a cable adapter to connect the monitor to your Mac system.  
Please contact your dealer/retailer for more information.  
Q: Are Philips LCD monitors Plug-and-Play?  
A: Yes, the monitors are Plug-and-Play compatible with Windows® 95, 98, 2000 and the  
PC98/99 platforms.  
Q: What is USB (Universal Serial Bus)?  
A: Think of USB as a smart plug for PC peripherals. USB automatically determines  
resources (like driver software and bus bandwidth) required by peripherals. USB makes  
necessary resources available without user intervention. There are three main benefits of  
USB. USB eliminates "case anxiety," the fear of removing the computer case to install circuit  
board cards -- that often requires adjustment of complicated IRQ settings -- for add-on  
peripherals. USB does away with "port gridlock." Without USB, PCs are normally limited to  
one printer, two Com port devices (usually a mouse and modem), one Enhanced Parallel  
Port add-on (scanner or video camera, for example), and a joystick. More and more  
peripherals for multimedia computers come on the market every day. With USB, up to 127  
devices can run simultaneously on one computer. USB permits "hot plug-in." No need to  
shut down, plug in, reboot and run set up to install peripherals. No need to go through the  
reverse process to unplug a device. Bottom line: USB transforms today's "Plug-and-Pray"  
into true Plug-and-Play!  
Q: What is a USB hub ?  
A: A USB hub provides additional connections to the Universal Serial Bus. A hub's  
upstream port connects a hub to the host, usually a PC. Multiple downstream ports in a hub  
allows connection to another hub or device, such as a USB keyboard, camera or printer.  
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FAQs (Frequently Asked Questions)  
LCD Panel Technology  
Q: What is a Liquid Crystal Display?  
A: A Liquid Crystal Display (LCD) is an optical device that is commonly used to display  
ASCII characters and images on digital items such as watches, calculators, portable game  
consoles, etc. LCD is the technology used for displays in notebooks and other small  
computers. Like light-emitting diode and gas-plasma technologies, LCD allows displays to  
be much thinner than cathode ray tube (CRT) technology. LCD consumes much less power  
than LED and gas-displays because it works on the principle of blocking light rather than  
emitting it.  
Q: How are LCDs made?  
A: LCDs are created from two glass plates separated from each other at a distance of a few  
microns. The plates are filled with liquid crystal and then sealed together. The top plate is  
colored with an RGB pattern to make the color filter. Polarizers are then glued to both plates.  
This combination is sometimes called 'glass' or 'cell.' The LCD cell is assembled into a  
'module' by adding the backlight, driver electronics and frame.  
Q: What is polarization ?  
A: Polarization is basically directing light to shine in one direction. Light is electromagnetic  
waves. Electric and magnetic fields oscillate in a direction perpendicular to the propagation  
of the light beam. The direction of these fields is called the 'polarization direction'. Normal or  
non-polarized light has fields in several directions; polarized light has a field in only one  
direction.  
Q: What differentiates passive matrix LCDs from active matrix LCDs?  
A: An LCD is made with either a passive matrix or an active matrix display grid. An active  
matrix has a transistor located at each pixel intersection, requiring less current to control  
the luminance of a pixel. For this reason, the current in an active matrix display can be  
switched on and off more frequently, improving the screen refresh time (your mouse pointer  
will appear to move more smoothly across the screen, for example). The passive matrix LCD  
has a grid of conductors with pixels located at each intersection in the grid.  
Q: How does a TFT LCD Panel work?  
A: On each column and row of the TFT LCD panel, a data source drive and a gate drive are  
attached, respectively. The TFT drain of each cell is connected to the electrode. The  
molecular arrangement of liquid crystal elements differ according to whether it is impressed  
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FAQs (Frequently Asked Questions)  
with voltage or not. It varies the direction of polarized light and the amount of light by letting  
it through different arrays of liquid crystal elements. When two polarized filters are arranged  
vertically on a polarized light pole, the light that passes through the upper polarized panel is  
turned 90 degrees along with the spiral structure of the liquid crystal molecules and goes  
through the polarized filter at the bottom. When impressed with voltage, liquid crystal  
molecules are arranged vertically from the original spiral structure and the direction of the  
light is not turned through 90 degrees. In this case, light that comes through the top  
polarized panel may not go through the polarized panel at the bottom.  
: What are the advantages of TFT LCD compared with CRT?  
A: In a CRT monitor, a gun shoots electrons and general light by colliding polarized  
electrons on fluorescent glass. Therefore, CRT monitors basically operate with an analog  
RGB signal. A TFT LCD monitor is a device that displays an input image by operating a  
liquid crystal panel. The TFT has a fundamentally different structure than a CRT: Each cell  
has an active matrix structure and independent active elements. A TFT LCD has two glass  
panels and the space between them is filled with liquid crystal. When each cell is connected  
with electrodes and impressed with voltage, the molecular structure of the liquid crystal is  
altered and controls the amount of inlet lighting to display images. A TFT LCD has several  
advantages over a CRT, since it can be very thin and no flickering occurs because it does  
not use the scanning method.  
Q: Why is vertical frequency of 60Hz optimal for an LCD monitor?  
A: Unlike a CDT monitor, the TFT LCD panel has a fixed resolution. For example, an XGA  
monitor has 1024x3 (R, G, B) x 768 pixels and a higher resolution may not be available  
without additional software processing. The panel is designed to optimize the display for a  
65MHz dot clock, one of the standards for XGA displays. Since the vertical/horizontal  
frequency for this dot clock is 60Hz/48kHz, the optimum frequency for this monitor is 60Hz.  
Q: What kind of wide-angle technology is available? How does it work?  
A: The TFT LCD panel is an element that controls/displays the inlet of a backlight using the  
dual-refraction of a liquid crystal. Using the property that the projection of inlet light refracts  
toward the major axis of the liquid element, it controls the direction of inlet light and  
displays it. Since the refraction ratio of inlet light on liquid crystal varies with the inlet angle  
of the light, the viewing angle of a TFT is much narrower than that of a CDT. Usually, the  
viewing angle refers to the point where the contrast ration is 10. Many ways to widen the  
viewing angle are currently being developed and the most common approach is to use a  
wide viewing angle film, which widens the viewing angle by varying the refraction ratio. IPS  
(In Plane Switching) or MVA (Multi Vertical Aligned) is also used to give a wider viewing  
angle.  
Q: Why is there no flicker on an LCD Monitor?  
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FAQs (Frequently Asked Questions)  
A: Technically speaking, LCDs do flicker, but the cause of the phenomenon is different from  
that of a CRT monitor -- and it has no impact of the ease of viewing. Flickering in an LCD  
monitor relates to usually undetectable luminance caused by the difference between  
positive and negative voltage. On the other hand, CRT flickering that can irritate the human  
eye occurs when the on/off action of the fluorescent object becomes visible. Since the  
reaction speed of liquid crystal in an LCD panel is much slower, this troublesome form of  
flickering is not present in an LCD display.  
Q: Why is an LCD monitor virtually free of Electro Magnetic Interference?  
A: Unlike a CRT, an LCD monitor does not have key parts that generate Electro Magnetic  
Interference, especially magnetic fields. Also, since an LCD display utilizes relatively low  
power, its power supply is extremely quiet.  
Ergonomics, Ecology and Safety Standards  
Q: What is the CE mark?  
A: The CE (Conformité Européenne) mark is required to be displayed on all regulated  
products offered for sale on the European market. This 'CE' mark means that a product  
complies with the relevant European Directive. A European Directive is a European 'Law'  
that relates to health, safety, environment and consumer protection, much the same as the U.  
S. National Electrical Code and UL Standards.  
Q: Does the LCD monitor conform to general safety standards?  
A: Yes. Philips LCD monitors conform to the guidelines of MPR-II and TCO 99/03 standards  
for the control of radiation, electromagnetic waves, energy reduction, electrical safety in the  
work environment and recyclability. The specification page provides detailed data on safety  
standards.  
More information is provided in the Regulatory Information section.  
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Troubleshooting  
Troubleshooting  
This page deals with problems that can be corrected by the user. If the problem still persists after  
you have tried these solutions, contact your nearest Philips dealer.  
Common Problems  
Having this problem?  
Check these items  
Make sure the power cord is plugged into  
the power outlet and into the back of the  
monitor.  
No Picture  
(Power LED not lit)  
First, ensure that the power button on the  
front of the monitor is in the OFF position,  
then press it to the ON position.  
Make sure the computer is turned on.  
Make sure the signal cable is properly  
connected to your computer.  
Check to see if the monitor cable has  
bent pins.  
No Picture  
(Power LED is amber or yellow)  
The Energy Saving feature may be  
activated  
Make sure the monitor cable is properly  
connected to your computer. (Also refer  
to the Quick Set-Up Guide).  
Check to see if the monitor cable has  
bent pins.  
Screen says  
Screen says  
Make sure the computer is turned on.  
Make sure the vertical sync of input  
signal is within the range of 56 ~ 75 Hz.  
Change the refresh rate to 56~75Hz  
within 10 minutes.  
Re-power on monitor to start over again if  
you failed to change the refresh rate  
within 10 minutes.  
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Troubleshooting  
The Auto Function is designed for use on  
standard Macintosh or IBM-compatible  
PCs running Microsoft Windows.  
It may not work properly if using  
nonstandard PC or video card.  
The AUTO adjustment does not function  
when digital input is used for display.  
AUTO button not working properly  
Imaging Problems  
Press the Auto button.  
Adjust the image position using the  
Horizontal Position and/or Vertical  
Position in OSD Main Controls.  
Display position is incorrect  
Check that the signal cable is properly  
connected to the graphics board or PC.  
Image vibrates on the screen  
Vertical flicker appears  
Press the Auto button.  
Eliminate the vertical bars using the  
Clock Adjustment of VIDEO NOISE in  
OSD Main Controls.  
Horizontal flicker appears  
Press the Auto button.  
Eliminate the horizontal bars using the  
Phase Adjustment of VIDEO NOISE in  
OSD Main Controls.  
Adjust the contrast and brightness on  
OSD Main Controls. (The backlight of the  
LCD monitor has a fixed life span. When  
the screen becomes dark or begins to  
flicker, please contact your dealer).  
The screen is too bright or too dark  
If an image remains on the screen for an  
extended period of time, it may be  
imprinted in the screen and leave an after-  
image. This usually disappears after a  
few hours  
An after-image appears  
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Troubleshooting  
This is characteristic of liquid crystal and  
is not caused by a malfunction or  
deterioration of the liquid crystal. The  
after-image will disappear after a peroid  
of time.  
An after-image remains after the power  
has been turned off.  
The remaining dots are normal  
characteristic of the liquid crystal used in  
today’s technology.  
Green, red, blue, dark, and white dots  
remains  
Press the Auto button.  
Activate the LightFrame software again.  
TM  
TM  
LightFrame doesn't work  
For further assistance, refer to the Consumer Information Centers list and contact your local  
Philips distributor.  
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Regulatory Information  
Regulatory Information  
TCO '99 Information  
Congratulations! You have just purchased a TCO '99 approved  
and labeled product! Your choice has provided you with a product  
developed for professional use. Your purchase has also contributed  
to reducing the burden on the environment and also to the further  
development of environmentally adapted electronics products.  
Why do we have environmentally labeled computers?  
In many countries, environmental labeling has become an established method for encouraging the  
adaptation of goods and services to the environment. The main problem, as far as computers and  
other electronics equipment are concerned, is that environmentally harmful substances are used  
both in the products and during their manufacture. Since it is not so far possible to satisfactorily  
recycle the majority of electronics equipment, most of these potentially damaging substances sooner  
or later enter nature.  
There are also other characteristics of a computer, such as energy consumption levels, that are  
important from the viewpoints of both the work (internal) and natural (external) environments. Since  
all methods of electricity generation have a negative effect on the environment (e.g. acidic and  
climate-influencing emissions, radioactive waste), it is vital to save energy. Electronics equipment in  
offices is often left running continuously and thereby consumes a lot of energy.  
What does labeling involve?  
This product meets the requirements for the TCO'99 scheme which provides for international and  
environmental labeling of personal computers. The labeling scheme was developed as a joint effort  
by the TCO (The Swedish Confederation of Professional Employees), Svenska  
Naturskyddsforeningen (The Swedish Society for Nature Conservation) and Statens  
Energimyndighet (The Swedish National Energy Administration).  
Approval requirements cover a wide range of issues: environment, ergonomics, usability, emission  
of electric and magnetic fields, energy consumption and electrical and fire safety.  
The environmental demands impose restrictions on the presence and use of heavy metals,  
brominated and chlorinated flame retardants, CFCs (freons) and chlorinated solvents, among other  
things. The product must be prepared for recycling and the manufacturer is obliged to have an  
environmental policy which must be adhered to in each country where the company implements its  
operational policy.  
The energy requirements include a demand that the computer and/or display, after a certain period  
of inactivity, shall reduce its power consumption to a lower level in one or more stages. The length of  
time to reactivate the computer shall be reasonable for the user.  
Labeled products must meet strict environmental demands, for example, in respect of the reduction  
of electric and magnetic fields, physical and visual ergonomics and good usability.  
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Regulatory Information  
Below you will find a brief summary of the environmental requirements met by this product. The  
complete environmental criteria document may be ordered from:  
TCO Development  
SE-114 94 Stockholm, Sweden  
Fax: +46 8 782 92 07  
Email (Internet): [email protected]  
Current information regarding TCO'99 approved and labeled products may also be obtained via  
the Internet, using the address: http://www.tco-info.com/  
Environmental Requirements  
Flame retardants  
Flame retardants are present in printed circuit boards, cables, wires, casings and housings. Their  
purpose is to prevent, or at least to delay the spread of fire. Up to 30% of the plastic in a computer  
casing can consist of flame retardant substances. Most flame retardants contain bromine or chloride,  
and those flame retardants are chemically related to another group of environmental toxins, PCBs.  
Both the flame retardants containing bromine or chloride and the PCBs are suspected of giving rise  
to severe health effects, including reproductive damage in fish-eating birds and mammals, due to the  
bio-accumulative* processes. Flame retardants have been found in human blood and researchers  
fear that disturbances in fetus development may occur.  
The relevant TCO'99 demand requires that plastic components weighing more than 25 grams must  
not contain flame retardants with organically bound bromine or chlorine. Flame retardants are  
allowed in the printed circuit boards since no substitutes are available.  
Cadmium**  
Cadmium is present in rechargeable batteries and in the color-generating layers of certain computer  
displays. Cadmium damages the nervous system and is toxic in high doses. The relevant TCO'99  
requirement states that batteries, the color-generating layers of display screens and the electrical or  
electronics components must not contain any cadmium.  
Mercury**  
Mercury is sometimes found in batteries, relays and switches. It damages the nervous system and is  
toxic in high doses. The relevant TCO'99 requirement states that batteries may not contain any  
mercury. It also demands that mercury is not present in any of the electrical or electronics  
components associated with the labeled unit.  
CFCs (freons)  
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Regulatory Information  
The relevant TCO'99 requirement states that neither CFCs nor HCFCs may be used during the  
manufacture and assembly of the product. CFCs (freons) are sometimes used for washing printed  
circuit boards. CFCs break down ozone and thereby damage the ozone layer in the stratosphere,  
causing increased reception on earth of ultraviolet light with increased risks e.g. skin cancer  
(malignant melanoma) as a consequence.  
Lead**  
Lead can be found in picture tubes, display screens, solders and capacitors. Lead damages the  
nervous system and in higher doses, causes lead poisoning. The relevant TCO'99 requirement  
permits the inclusion of lead since no replacement has yet been developed.  
* Bio-accumulative is defined as substances which accumulate within living organisms.  
** Lead, Cadmium and Mercury are heavy metals which are bio-accumulative.  
TCO'03 Information  
(Optional, only available for TCO'03 version)  
Congratulations!  
The display you have just purchased carries the TCO'03 Displays label.  
This means that your display is designed, manufactured and tested  
according to some of the strictest quality and environmental requirements  
in the world. This makes for a high performance product, designed with  
the user in focus that also minimizes the impact on our natural  
environment.  
Some of the features of the TCO'03 Display requirements.  
Ergonomics  
Good visual ergonomics and image quality in order to improve the working environment for  
the user and to reduce sight and strain problems. Important parameters are luminance,  
contrast, resoluction, reflectance, colour rendition and image stability.  
Energy  
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Regulatory Information  
Energy-saving mode after a certain time-beneficial both for the user and the environment  
Electrical safety  
Emissions  
Electromagnetic fields  
Noise emissions  
Ecology  
The product must be prepared for recycling and the manufacturer must have a certified  
environmental management system such as EMAS or ISO 14 000  
Restrictions on  
chlorinated and brominated flame retardants and polymers  
heavy metals such as cadmium, mercury and lead.  
The requirements included in this label have been developed by TCO Development in co-operation  
with scientists, experts, users as well as manufacturers all over the world. Since the end of the  
1980s TCO has been involved in influencing the development of IT equipment in a more user-  
friendly direction. Our labelling system started with displays in 1992 and is now requested by users  
and IT-manufacturers all over the world.  
For more information, please visit  
Recycling Information for Customers  
Philips establishes technically and economically viable objectives to optimize the environmental  
performance of the organization's product, service and activities.  
From the planning, design and production stages, Philips emphasizes the important of making  
products that can easily be recycled. At Philips, end-of-life management primarily entails  
participation in national take-back initiatives and recycling programs whenever possible, preferably in  
cooperation with competitors.  
There is currently a system of recycling up and running in the European countries, such as The  
Netherlands, Belgium, Norway, Sweden and Denmark.  
In U.S.A., Philips Consumer Electronics North America has contributed funds for the Electronic  
Industries Alliance (EIA) Electronics Recycling Project and state recycling initiatives for end-of-life  
electronics products from household sources. In addition, the Northeast Recycling Council (NERC) -  
a multi-state non-profit organization focused on promoting recycling market development - plans to  
implement a recycling program.  
In Asia Pacific, Taiwan, the products can be taken back by Environment Protection Administration  
(EPA) to follow the IT product recycling management process, detail can be found in web site www.  
For help and service, please contact Consumers Information Center or F1rst Choice Contact  
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Regulatory Information  
Information Center in each country or the following team of Environmental specialist can help.  
Mr. Job Chiu - Environment manager  
Philips Electronics Industries (Taiwan) Ltd, Monitor Business Unit  
Tel: +886 (0) 3 454 9839  
Mr. Maarten ten Houten - Senior Environmental Consultant  
Philips Consumer Electronics  
Tel: +31 (0) 40 27 33402  
Mr. Delmer F. Teglas  
Philips Consumer Electronics North America  
Tel: +1 865 521 4322  
CE Declaration of Conformity  
Philips Consumer Electronics declare under our responsibility that the product is in conformity with  
the following standards  
- EN60950:2000 (Safety requirement of Information Technology Equipment)  
- EN55022:1998 (Radio Disturbance requirement of Information Technology Equipment)  
- EN55024:1998 (Immunity requirement of Information Technology Equipment)  
- EN61000-3-2:1995 (Limits for Harmonic Current Emission)  
- EN61000-3-3:1995 (Limitation of Voltage Fluctuation and Flicker)  
following provisions of directives applicable  
- 73/23/EEC (Low Voltage Directive)  
- 89/336/EEC (EMC Directive)  
- 93/68/EEC (Amendment of EMC and Low Voltage Directive)  
and is produced by a manufacturing organization on ISO9000 level.  
The product also comply with the following standards  
- ISO9241-3, ISO9241-7, ISO9241-8 (Ergonomic requirement for Visual Display)  
- ISO13406-2 (Ergonomic requirement for Flat panels)  
- GS EK1-2000 (GS specification)  
- prEN50279:1998 (Low Frequency Electric and Magnetic fields for Visual Display)  
- MPR-II (MPR:1990:8/1990:10 Low Frequency Electric and Magnetic fields)  
- TCO'95, TCO'99, TCO'03 (Requirement for Environment Labelling of Ergonomics, Energy, Ecology  
and Emission, TCO: Swedish Confederation of Professional Employees) for TCO versions  
Energy Star Declaration  
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Regulatory Information  
PHILIPS  
190P5EG/190P5EB/190P5ES  
This monitor is equipped with a function for saving energy which supports the VESA Display  
Power Management Signaling (DPMS) standard. This means that the monitor must be  
connected to a computer which supports VESA DPMS to fulfill the requirements in the NUTEK  
specification 803299/94. Time settings are adjusted from the system unit by software.  
NUTEK  
VESA State  
ON  
LED Indicator  
Blue  
Power Consumption  
< 50 W  
Normal operation  
Power Saving  
Alternative 2  
One step  
OFF  
Amber  
< 1 W  
®
As an ENERGY STAR Partner, PHILIPS has determined that this product  
®
meets the ENERGY STAR guidelines for energy efficiency.  
We recommend you switch off the monitor when it is not in use for quite a long time.  
Federal Communications Commission (FCC) Notice (U.S. Only)  
This equipment has been tested and found to comply with the limits for a Class B  
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to  
provide reasonable protection against harmful interference in a residential  
installation. This equipment generates, uses and can radiate radio frequency energy  
and, if not installed and used in accordance with the instructions, may cause harmful  
interference to radio communications. However, there is no guarantee that  
interference will not occur in a particular installation. If this equipment does cause  
harmful interference to radio or television reception, which can be determined by  
turning the equipment off and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is  
connected.  
Consult the dealer or an experienced radio/TV technician for help.  
Changes or modifications not expressly approved by the party responsible for  
compliance could void the user's authority to operate the equipment.  
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Regulatory Information  
Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a  
computer device.  
To prevent damage which may result in fire or shock hazard, do not expose this appliance to rain or  
excessive moisture.  
THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN  
INTERFERENCE-CAUSING EQUIPMENT REGULATIONS.  
Commission Federale de la Communication (FCC Declaration)  
Cet équipement a été testé et déclaré conforme auxlimites des appareils numériques  
de class B,aux termes de l'article 15 Des règles de la FCC. Ces limites sont conçues  
de façon à fourir une protection raisonnable contre les interférences nuisibles dans le  
cadre d'une installation résidentielle. CET appareil produit, utilise et peut émettre des  
hyperfréquences qui, si l'appareil n'est pas installé et utilisé selon les consignes  
données, peuvent causer des interférences nuisibles aux communications radio.  
Cependant, rien ne peut garantir l'absence d'interférences dans le cadre d'une  
installation particulière. Si cet appareil est la cause d'interférences nuisibles pour la  
réception des signaux de radio ou de télévision, ce qui peut être décelé en fermant  
l'équipement, puis en le remettant en fonction, l'utilisateur pourrait essayer de  
corriger la situation en prenant les mesures suivantes:  
Réorienter ou déplacer l'antenne de réception.  
Augmenter la distance entre l'équipement et le récepteur.  
Brancher l'équipement sur un autre circuit que celui utilisé par le récepteur.  
Demander l'aide du marchand ou d'un technicien chevronné en radio/télévision.  
Toutes modifications n'ayant pas reçu l'approbation des services compétents en  
matière de conformité est susceptible d'interdire à l'utilisateur l'usage du présent  
équipement.  
N'utiliser que des câbles RF armés pour les connections avec des ordinateurs ou périphériques.  
CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTE TOUTES LES EXIGENCES DU  
REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA.  
EN 55022 Compliance (Czech Republic Only)  
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Regulatory Information  
VCCI Notice (Japan Only)  
This is a Class B product based on the standard of the Voluntary Control Council for Interference  
(VCCI) for Information technology equipment. If this equipment is used near a radio or television  
receiver in a domestic environment, it may cause radio Interference. Install and use the equipment  
according to the instruction manual.  
Class B ITE  
MIC Notice (South Korea Only)  
Class B Device  
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Regulatory Information  
Please note that this device has been approved for non-business purposes and may be used in any  
environment, including residential areas.  
Polish Center for Testing and Certification Notice  
The equipment should draw power from a socket with an attached protection circuit (a three-prong  
socket). All equipment that works together (computer, monitor, printer, and so on) should have the  
same power supply source.  
The phasing conductor of the room's electrical installation should have a reserve short-circuit  
protection device in the form of a fuse with a nominal value no larger than 16 amperes (A).  
To completely switch off the equipment, the power supply cable must be removed from the power  
supply socket, which should be located near the equipment and easily accessible.  
A protection mark "B" confirms that the equipment is in compliance with the protection usage  
requirements of standards PN-93/T-42107 and PN-89/E-06251.  
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Regulatory Information  
North Europe (Nordic Countries) Information  
Placering/Ventilation  
VARNING:  
FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR  
DU STÄLLER DIN UTRUSTNING PÅPLATS.  
Placering/Ventilation  
ADVARSEL:  
SØRG VED PLACERINGEN FOR, AT NETLEDNINGENS STIK OG STIKKONTAKT  
ER NEMT TILGÆNGELIGE.  
Paikka/Ilmankierto  
VAROITUS:  
SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO VOIDAAN TARVITTAESSA HELPOSTI  
IRROTTAA PISTORASIASTA.  
Plassering/Ventilasjon  
ADVARSEL:  
NÅR DETTE UTSTYRET PLASSERES, MÅ DU PASSE PÅ AT KONTAKTENE FOR  
STØMTILFØRSEL ER LETTE Å NÅ.  
BSMI Notice (Taiwan Only)  
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Regulatory Information  
Ergonomie Hinweis (nur Deutschland)  
Der von uns gelieferte Farbmonitor entspricht den in der "Verordnung über den Schutz vor Schäden  
durch Röntgenstrahlen" festgelegten Vorschriften.  
Auf der Rückwand des Gerätes befindet sich ein Aufkleber, der auf die Unbedenklichkeit der  
Inbetriebnahme hinweist, da die Vorschriften über die Bauart von Störstrahlern nach Anlage III ¤ 5  
Abs. 4 der Röntgenverordnung erfüllt sind.  
Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht, ist darauf zu achten,  
daß  
1. Reparaturen nur durch Fachpersonal durchgeführt werden.  
2. nur original-Ersatzteile verwendet werden.  
3. bei Ersatz der Bildröhre nur eine bauartgleiche eingebaut wird.  
Aus ergonomischen Gründen wird empfohlen, die Grundfarben Blau und Rot nicht auf dunklem  
Untergrund zu verwenden (schlechte Lesbarkeit und erhöhte Augenbelastung bei zu geringem  
Zeichenkontrast wären die Folge).  
Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 beträgt 70dB (A) oder weniger.  
ACHTUNG: BEIM AUFSTELLEN DIESES GERÄTES DARAUF ACHTEN, DAß  
NETZSTECKER UND NETZKABELANSCHLUß LEICHT ZUGÄNGLICH SIND.  
End-of-Life Disposal  
Your new monitor contains materials that can be recycled and reused. Specialized companies can  
recycle your product to increase the amount of reusable materials and to minimize the amount to be  
disposed of.  
Please find out about the local regulations on how to dispose of your old monitor from your local  
Philips dealer.  
(For customers in Canada and U.S.A.)  
This product may contain lead and/or mercury. Dispose of in accordance to local-state and federal  
regulations.  
For additional information on recycling contact www.eia.org (Consumer Education Initiative)  
Information for UK only  
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Regulatory Information  
WARNING - THIS APPLIANCE MUST BE  
EARTHED.  
Important:  
This apparatus is supplied with an approved  
moulded 13A plug. To change a fuse in this type  
of plug proceed as follows:  
1. Remove fuse cover and fuse.  
2. Fit new fuse which should be a BS 1362 5A,A.  
S.T.A. or BSI approved type.  
3. Refit the fuse cover.  
If the fitted plug is not suitable for your socket  
outlets, it should be cut off and an appropriate 3-  
pin plug fitted in its place.  
If the mains plug contains a fuse, this should  
have a value of 5A. If a plug without a fuse is  
used, the fuse at the distribution board should  
not be greater than 5A.  
Note: The severed plug must be destroyed to  
avoid a possible shock hazard should it be  
inserted into a 13A socket elsewhere.  
How to connect a plug  
The wires in the mains lead are coloured in  
accordance with the following code:  
BLUE - "NEUTRAL" ("N")  
BROWN - "LIVE" ("L")  
GREEN & YELLOW - "EARTH" ("E")  
1. The GREEN AND YELLOW wire must be  
connected to the terminal in the plug which is  
marked with the letter "E" or by the Earth symbol  
or coloured GREEN or GREEN AND  
YELLOW.  
2. The BLUE wire must be connected to the  
terminal which is marked with the letter "N" or  
coloured BLACK.  
3. The BROWN wire must be connected to the  
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Regulatory Information  
terminal which marked with the letter "L" or  
coloured RED.  
Before replacing the plug cover, make certain  
that the cord grip is clamped over the sheath of  
the lead - not simply over the three wires.  
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Other Related Information  
Other Related Information  
Information for Users in the U. S.  
For units set at 115 V :  
Use a UL Listed Cord Set consisting of a minimum 18 AWG, Type SVT or SJT three conductor cord  
a maximum of 15-feet long and a parallel blade, grounding type attachment plug rated 15 A, 125 V.  
For units set at 230 V:  
Use a UL Listed Cord Set consisting of a minimum 18 AWG, Type SVT or SJT three conductor cord  
a maximum of 15-feet long and a tandem blade, grounding type attachment plug rated 15 A, 250 V.  
Information for Users outside the U.S.  
For units set at 230 V:  
Use a Cord Set consisting of a minimum 18 AWG cord and grounding type attachment plug rated  
15 A, 250 V. The Cord Set should have the appropriate safety approvals for the country in which  
the equipment will be installed and / or be marked HAR.  
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SmartManage  
SmartManage  
Introduction  
Philips SmartManage is an advanced solution for users, corporate users in particular, to manage  
their Philips monitors as part of the asset management environment. The solution includes three  
essential components, Philips SmartManage Administrator, and Philips SmarControl and Agent.  
Philips SmartManage is a solution joint developed by Philips and Altiris Inc.  
SmartManage Features and Benefits  
The Philips SmartManage is a working console for IT management to gather monitors assets  
information, run asset report, control assets security, monitor assets security, and issue instant  
messages to monitor users.  
Philips SmartManage includes the following major features:  
1. Provides an additional security measure that helps corporate users safeguard their  
investment.  
2. Power saving feature that reduces utility costs and manpower required to turn monitors on or  
off.  
3. SmartControl provides an efficient means for adjusting monitor performance and settings.  
4. Built-in asset reports reduce audit/maintenance manpower, cycle time and costs.  
For more information of Philips SmartManage, please contact with Philips sales representatives in  
your country.  
Philips SmartControl  
The SmartControl and SmartManage Agent are deployed and installed in computers using Philips  
monitors. With SmartControl and SmartManage Agent, monitors and PCs can interact with the  
administrator's inquiries.  
1. Requirement  
Graphic cards with nVIDIA (TNT2, GeForce series) and ATI (Radeon series) graphic  
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SmartManage  
chipsets that support the DDC/CI interface  
Microsoft Windows 2000 and XP operation systems.  
Philips monitors supporting DDC/CI interface  
2. Installation  
How to download "SmartControl Installation " file:  
2. Click into "monitors and peripheral" page  
3. Select "Manuals/drivers"  
4. Enter your model number  
5. Select "SmartControl" download SmartControl and its driver for installation.  
6. Please follow the guidance in the SmartControl installation program.  
3. Accessing SmartControl  
Right click on the desktop of your PC, and select Properties from the shortcut menu pops  
up.  
Click on Settings tab, and click on Advanced button.  
Click Philips SmartControl tab.  
4. SmartControl Options  
Display and Sound  
By moving the sliding bar toward left or right, users will be able to adjust brightness, contrast,  
audio volume (if applicable), video noise (not applicable when using DVI-D input), and color  
temperatures.  
Position  
Users can adjust the horizontal and vertical position of the screen by moving the sliding bar  
left and right. This function is disabled when using DVI-D (digit) input.  
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SmartManage  
Product Information  
Click Product Information in the left pane to view the product information stored in the  
monitor's memory.  
General  
Click on General for general information including driver information, device information, and  
monitor control.  
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SmartManage  
Within monitor control, users can click on Auto Setup to achieve optimum performance or click on  
factory reset to reset the parameters of the monitor. Such choices are disabled when using DVI-D  
(digit) input.  
Q&A  
Q1. What is the difference between SmartManage, SmartControl?  
A. SmartManage is a remote management/control software for IT managers to manage monitors  
across the network  
SmartControl is a control panel extension, which helps users to adjust monitor performances and  
settings by a software interface, instead of the hardware buttons at the front bezel of the monitors.  
Q2. I change the monitor on a PC to a different one and the SmartControl becomes un-usable, what  
do I do?  
A. Restart your PC and see if SmartControl can work. Otherwise, you will need to remove and re-  
install SmartControl to ensure proper driver is installed.  
Q3. The SmartControl functions well at the beginning, but it is not workable, what can I do?  
A. If the following actions were executed, the monitor driver may need to be re-installed.  
Change video graphic adapter to another one  
Update video driver  
Activities on OS, such as service pack or patch  
Run Windows Update and updated monitor and/or video driver  
Windows was booted with the monitor power off or disconnected.  
To find out, please right click My Computer and click on Properties->Hardware-> Device Manager.  
If you see "Plug and Play Monitor" shows under Monitor, then you need to re-install. Simply remove  
SmartControl and re-install it.  
Q4. After installing SmartControl, when clicking on SmartControl tab, nothing shows up after a while  
or a failure message shows, what happened?  
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SmartManage  
A. It might be your graphic adaptor is not compatible with the SmartControl. If your graphic adaptor  
is one of the above mentioned brands, try to download the most updated graphic adaptor driver  
from corresponding companies’ web site. Install the driver. Remove SmartControl, and re-install it  
once more.  
If it is still not working, we are sorry that the graphic adaptor is not supported. Please pay attention  
to Philips’ web site for any updated SmartControl driver available.  
Q5. When I click on Product Information, only partial information is shown, what happened?  
A. It might be your graphic card adaptor driver is not the most updated version which fully  
supporting DDC/CI interface. Please try to download the most updated graphic adaptor driver from  
corresponding companies’ web site. Install the driver. Remove SmartControl, and re-install it once  
more.  
Q6. In a monitor with the LightFrame feature, when LightFrame is enabled, sRGB adjustment in  
SmartControl is not responding, why?  
A. When LightFrame is enabled, the sRGB adjustment is disabled automatically. To use sRGB, you  
need to disable LightFrame first.  
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Philips Pixel Defect Policy  
Philips Pixel Defect Policy  
Philips' Flat Panel Monitors Pixel Defect Policy  
Philips strives to deliver the highest quality products. We use some of the industry's most advanced  
manufacturing processes and practice stringent quality control. However, pixel or sub pixel defects  
on the TFT LCD panels used in flat panel monitors are sometimes unavoidable. No manufacturer  
can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor  
with an unacceptable number of defects will be repaired or replaced under warranty. This notice  
explains the different types of pixel defects and defines acceptable defect levels for each type. In  
order to qualify for repair or replacement under warranty, the number of pixel defects on a TFT LCD  
panel must exceed these acceptable levels. For example, no more than 0.0004% of the sub pixels  
on a 15" XGA monitor may be defective. Furthermore, Philips sets even higher quality standards for  
certain types or combinations of pixel defects that are more noticeable than others. This policy is  
valid worldwide.  
Pixels and Sub pixels  
A pixel, or picture element, is composed of three sub pixels in the primary colors of red, green and  
blue. Many pixels together form an image. When all sub pixels of a pixel are lit, the three colored  
sub pixels together appear as a single white pixel. When all are dark, the three colored sub pixels  
together appear as a single black pixel. Other combinations of lit and dark sub pixels appear as  
single pixels of other colors.  
Types of Pixel Defects  
Pixel and sub pixel defects appear on the screen in different ways. There are two categories of pixel  
defects and several types of sub pixel defects within each category.  
Bright Dot Defects Bright dot defects appear as pixels or sub pixels that are always lit or 'on'. These  
are the types of bright dot defects:  
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Philips Pixel Defect Policy  
Two adjacent lit sub pixels:  
- Red + Blue = Purple  
- Red + Green = Yellow  
One lit red, green or blue  
sub pixel  
Three adjacent lit sub pixels  
(one white pixel)  
- Green + Blue = Cyan (Light Blue)  
Black Dot Defects Black dot defects appear as pixels or sub pixels that are always dark or 'off'.  
These are the types of black dot defects:  
One dark sub pixel  
Two or three adjacent dark sub pixels  
Proximity of Pixel Defects  
Because pixel and sub pixels defects of the same type that are near to one another may be more  
noticeable, Philips also specifies tolerances for the proximity of pixel defects.  
Pixel Defect Tolerances  
In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT  
LCD panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the  
tolerances listed in the following tables.  
BRIGHT DOT  
ACCEPTABLE LEVEL  
DEFECTS  
190P5  
190B5  
190S5  
MODEL  
1 lit subpixel  
2 or fewer  
3 or fewer  
3 or fewer  
2 adjacent lit  
subpixels  
1 or fewer  
0
1 or fewer  
0
1 or fewer  
0
3 adjacent lit  
subpixels (one  
white pixel)  
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Philips Pixel Defect Policy  
Distance  
between two  
bright dot defects*  
15 mm or more  
2 or fewer  
25 mm or more  
3 or fewer  
25 mm or more  
3 or fewer  
Total bright dot  
defects of all  
types  
BLACK DOT DEFECTS  
MODEL  
ACCEPTABLE LEVEL  
190P5  
190B5  
190S5  
1 dark subpixel  
4 or fewer  
2 or fewer  
5 or fewer  
2 or fewer  
5 or fewer  
2 or fewer  
2 adjacent dark subpixels  
3 adjacent dark subpixels  
0
0
0
Distance between two black dot  
defects*  
5 mm or more  
4 or fewer  
15 mm or more  
5 or fewer  
15 mm or more  
5 or fewer  
Total black dot defects of all types  
TOTAL DOT DEFECTS  
ACCEPTABLE LEVEL  
190B5  
190P5  
190S5  
MODEL  
Total bright or black dot  
defects of all types  
5 or fewer  
5 or fewer  
5 or fewer  
Note:  
* 1 or 2 adjacent sub pixel defects = 1 dot defect  
All Philips monitors are ISO13406-2 Compliant  
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Connecting to Your PC  
Connecting to Your PC  
Accessory Pack  
Unpack all the parts.  
Power cord  
VGA signal cable  
DVI-D cable  
EDFU pack  
PC audio cable (lime)  
Mac adaptor (optional)  
Connecting to Your PC  
1) Plug the cables into connectors.  
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Connecting to Your PC  
If you use an Apple Macintosh, you need to connect the special Mac adapter to  
one end of the monitor signal cable.  
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Connecting to Your PC  
2) Connect to PC  
(a)  
(b)  
Turn off your computer and unplug its power cable.  
Connect the monitor signal cable to the video connector on the back of your  
computer.  
(c)  
(d)  
Plug the power cord of your computer and your monitor into a nearby outlet.  
Turn on your computer and monitor. If the monitor displays an image,  
installation is complete.  
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The Base  
The Base  
Unlock the Base  
1) Put monitor as normal attitude on the safe surface.  
2) Unscrew the base lock.  
3) Adjust the monitor attitude for your preference.  
Remove the Base  
1) Remove the 4 screws.  
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The Base  
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Getting Started  
Your LCD  
Monitor :  
Getting Started  
Getting Started  
Use the information file ( .inf) for Windows® 95/98/2000/Me/XP or later  
The built-in VESA DDC2B feature in Philips Monitors supports Plug & Play requirements for  
Windows® 95/98/2000/Me/XP. This information file ( .inf) should be installed in order that your  
Philips monitor can be enabled from the 'Monitor' dialog box in Windows® 95/98/2000/Me/XP  
and the Plug & Play application can be activated. The installation procedure based on  
Windows® '95 OEM Release 2 , 98 , Me, XP and 2000 is specified as follows.  
For Windows® 95  
1. Start Windows® '95  
2. Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.  
3. Double click on the 'Display' Icon.  
4. Select the 'Settings' tab then click on 'Advanced...'.  
5. Select the 'Monitor' button, point to 'Change...' then click on 'Have Disk...'.  
6. Click on the 'Browse...' button, select the appropriate drive F: ( CD-ROM Drive) then click  
on the 'OK' button.  
7. Click on the 'OK' button then select your monitor model and click on 'OK'.  
8. Click on the 'Close' button.  
For Windows® 98  
1. Start Windows® 98  
2. Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.  
3. Double click on the 'Display' Icon.  
4. Select the 'Settings' tab then click on 'Advanced...'.  
5. Select the 'Monitor' button, point to 'Change...' then click on 'Next'  
6. Select 'Display a list of all the drivers in a specific location, so you can choose the driver  
you want.' then click on 'Next' and then click on 'Have Disk...'.  
7. Click on the 'Browse...' button, select the appropriate drive F: ( CD-ROM Drive) then click  
on the 'OK' button.  
8. Click on the 'OK' button then select your monitor model and click on the 'Next' button.  
9. Click on the 'Finish' button then the 'Close' button.  
For Windows® Me  
1. Start Windows® Me  
2. Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.  
3. Double click on the 'Display' Icon.  
4. Select the 'Settings' tab then click on 'Advanced...'.  
5. Select the 'Monitor' button, then click on 'Change...' button.  
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Getting Started  
6. Select 'Specify the location of the driver(Advanced)' and click on the 'Next' button.  
7. Select 'Display a list of all the drivers in a specific location, so you can choose the driver  
you want', then click on 'Next' and then click on 'Have Disk...'.  
8. Click on the 'Browse...' button, select the appropriate drive F: ( CD-ROM Drive) then click  
on the 'OK' button.  
9. Click on the 'OK' button, select your monitor model and click on the 'Next' button.  
10. Click on 'Finish' button then the 'Close' button.  
For Windows® 2000  
1. Start Windows® 2000  
2. Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.  
3. Double click on the 'Display' Icon.  
4. Select the 'Settings' tab then click on 'Advanced...'.  
5. Select 'Monitor'  
- If the 'Properties' button is inactive, it means your monitor is properly configured. Please  
stop installation.  
- If the 'Properties' button is active. Click on 'Properties' button. Please follow the steps  
given below.  
6. Click on 'Driver' and then click on 'Update Driver...' then click on the 'Next' button.  
7. Select 'Display a list of the known drivers for this device so that I can choose a specific  
driver', then click on 'Next' and then click on 'Have disk...'.  
8. Click on the 'Browse...' button then select the appropriate drive F: ( CD-ROM Drive).  
9. Click on the 'Open' button, then click on the 'OK' button.  
10. Select your monitor model and click on the 'Next' button.  
11. Click on the 'Finish' button then the 'Close' button.  
If you can see the 'Digital Signature Not Found' window, click on the 'Yes' button.  
For Windows® XP  
1. Start Windows® XP  
2. Click on the 'Start' button and then click on 'Control Panel'.  
3. Select and click on the category 'Printers and Other Hardware'  
4. Click on the 'Display' Item.  
5. Select the 'Settings' tab then click on the 'Advanced' button.  
6. Select 'Monitor' tab  
- If the 'Properties' button is inactive, it means your monitor is properly configured. Please  
stop installation.  
- If the 'Properties' button is active, click on 'Properties' button.  
Please follow the steps below.  
7. Click on the 'Driver' tab and then click on 'Update Driver...' button.  
8. Select the 'Install from a list or specific location [advanced]' radio button and then click on  
the 'Next' button.  
9. Select the 'Don't Search. I will choose the driver to install' radio button. Then click on the  
'Next' button.  
10. Click on the 'Have disk...' button, then click on the 'Browse...' button and then select the  
appropriate drive F: (CD-ROM Drive).  
11. Click on the 'Open' button, then click the 'OK' button.  
12. Select your monitor model and click on the 'Next' button.  
- If you can see the 'has not passed Windows® Logo testing to verify its compatibility with  
Windows® XP' message, please click on the 'Continue Anyway' button.  
13. Click on the 'Finish' button then the 'Close' button.  
14. Click on the 'OK' button and then the 'OK' button again to close the Display_Properties  
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Getting Started  
dialog box.  
If your Windows® 95/98/2000/Me/XP version is different or you need more detailed installation  
information, please refer to Windows® 95/98/2000/Me/XP user's manual.  
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Your Philips F1rst Choice Warranty  
Your Philips F1rst Choice Warranty  
Thank you for purchasing this Philips monitor.  
All Philips monitors are designed and manufactured to high standards and deliver  
high-quality performance, ease of use and ease of installation. Should you  
encounter any difficulties while installing or using this product, please contact the  
Philips helpdesk directly to benefit from your Philips F1rst Choice Warranty. This  
three-year service warranty entitles you to a swap model on-site if your monitor  
turns out to be faulty or defective. Philips aims at a swap within 48 hours of your  
call being received.  
What is covered?  
The Philips F1rst Choice Warranty applies within Andorra, Austria, Belgium, Cyprus, Denmark,  
France, Germany, Greece, Finland, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, the  
Netherlands, Norway, Portugal, Sweden, Switzerland, Spain and the United Kingdom and only for  
monitors originally designed, manufactured, approved and/or authorized for usage within these  
countries.  
Warranty coverage begins as from the day you buy your monitor. For three years thereafter, your  
monitor will be swapped by at least an equivalent monitor in case of defects provided for under the  
warranty coverage.  
The swap monitor remains yours and Philips keeps the defective/original monitor. For the swap  
monitor the warranty period remains equal to that of your original monitor, being 36 months as from  
the purchase date of your original monitor.  
What is excluded?  
The Philips F1rst Choice Warranty applies provided the product is handled properly for its intended  
use, in accordance with its operating instructions and upon presentation of the original invoice or  
cash receipt, indicating the date of purchase, dealer's name and model and production number of  
the product.  
The Philips F1rst Choice Warranty may not apply if:  
The documents have been altered in any way or made illegible;  
The model or production number on the product has been altered, deleted, removed or  
made illegible;  
Repairs or product modifications and alterations have been executed by unauthorized  
service organizations or persons;  
Damage is caused by accidents including but not limited to lightning, water or fire, misuse or  
neglect;  
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Your Philips F1rst Choice Warranty  
Reception problems caused by signal conditions or cable or antenna systems outside the  
unit;  
Defects caused by abuse or misuse of the monitor;  
Product requires modification or adaptation to enable it to comply with local or national  
technical standards, which apply in countries for which the product was not originally  
designed, manufactured, approved and/or authorized. Therefore always check whether a  
product can be used in a specific country.  
Note that products that are not originally designed, manufactured, approved and/or  
authorized for usage within the Philips F1rst Choice countries, do not apply to the Philips  
F1rst Choice Warranty. In these cases the Philips global warranty terms are valid.  
Just a click away  
In case of any problems, we advise you to read the operating instructions carefully or go to the www.  
philips.com/support website for additional support.  
Just a phone call away  
In order to avoid unnecessary inconvenience, we advise you to read the operating instructions  
carefully or go to the www.philips.com/support website for additional support before contacting the  
Philips helpdesk.  
To solve your problem quickly, please prepare the following details before contacting the Philips  
helpdesk:  
Philips type number  
Philips serial number  
Purchase date (copy of purchase may be required)  
PC environment Processor:  
286/386/486/Pentium Pro/Internal memory  
Operating system (Windows, DOS, OS/2, MAC)  
Fax/Modem/Internet program?  
Other cards installed  
Having the following information available will also help speed up the process:  
Your proof of purchase indicating: date of purchase, dealer name, model and product serial  
number.  
The full address to which the faulty monitor has to be collected and the swap model should  
be delivered.  
Philips' customer help desks are located worldwide. Click here to access the F1rst Choice Contact  
Or you can reach us via:  
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Your Philips F1rst Choice Warranty  
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Your Gaurantee in Central and Eastern Europe  
Your Guarantee in Central and Eastern Europe  
Dear Customer,  
Thank you for purchasing this Philips product, which has been designed and manufactured to the  
highest quality standards. If, unfortunately, something should go wrong with this product Philips  
guarantees free of charge labor and replacement parts during a period of 36 months from date of  
purchase.  
What is covered?  
This Philips Guarantee in Central and Eastern Europe applies within Czech Republic, Hungary,  
Slovakia, Slovenia, Poland, Russia and Turkey and only for monitors originally designed,  
manufactured, approved and/or authorized for usage within these countries.  
Warranty coverage begins as from the day you buy your monitor. For 3 years thereafter, your  
monitor will be serviced in case of defects provided for under the warranty coverage.  
What is excluded?  
The Philips guarantee applies provided the product is handled properly for its intended use, in  
accordance with its operating instructions and upon presentation of the original invoice or cash  
receipt, indicating the date of purchase, dealer's name and model and production number of the  
product.  
The Philips guarantee may not apply if:  
the documents have been altered in any way or made illegible;  
the model or production number on the product has been altered, deleted, removed or made  
illegible;  
repairs or product modifications and alterations have been executed by unauthorized service  
organizations or persons;  
damage is caused by accidents including but not limited to lightning, water or fire, misuse or  
neglect.  
Reception problems caused by signal conditions or cable or antenna systems outside the  
unit;  
Defects caused by abuse or misuse of the monitor;  
Product requires modification or adaptation to enable it to comply with local or national  
technical standards, which apply in countries for which the product was not originally  
designed, manufactured, approved and/or authorized. Therefore always check whether a  
product can be used in a specific country.  
Please note that the product is not defective under this guarantee in the case where modifications  
become necessary in order for the product to comply with local or national technical standards  
which apply in countries for which the product was not originally designed and/or manufactured.  
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Your Gaurantee in Central and Eastern Europe  
Therefore always check whether a product can be used in a specific country.  
Just a click away  
In case of any problems, we advise you to read the operating instructions carefully or go to the www.  
philips.com/support website for additional support.  
Just a phone call away  
In order to avoid unnecessary inconvenience, we advise you to read the operating instructions  
carefully before contacting our dealers or Information Centers  
In case your Philips product is not working correctly or is defective, please contact your Philips  
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International Guarantee  
Your International Guarantee  
Dear Customer,  
Thank you for purchasing this Philips product which has been designed and manufactured to the  
highest quality standards.  
If, unfortunately, something should go wrong with this product Philips guarantees free of charge  
labor and replacement parts irrespective of the country where it is repaired during a period of 12  
months from date of purchase. This international Philips guarantee complements the existing  
national guarantee obligations to you of dealers and Philips in the country of purchase and does not  
affect your statutory rights as a customer.  
The Philips guarantee applies provided the product is handled properly for its intended use, in  
accordance with its operating instructions and upon presentation of the original invoice or cash  
receipt, indicating the date of purchase, dealer's name and model and production number of the  
product.  
The Philips guarantee may not apply if:  
the documents have been altered in any way or made illegible;  
the model or production number on the product has been altered, deleted, removed or made  
illegible;  
repairs or product modifications and alterations have been executed by unauthorized service  
organizations or persons;  
damage is caused by accidents including but not limited to lightning, water or fire, misuse or  
neglect.  
Please note that the product is not defective under this guarantee in the case where modifications  
become necessary in order for the product to comply with local or national technical standards  
which apply in countries for which the product was not originally designed and/or manufactured.  
Therefore always check whether a product can be used in a specific country.  
In case your Philips product is not working correctly or is defective, please contact your Philips  
dealer. In the event you require service whilst in another country a dealer address can be given to  
you by the Philips Consumer Help Desk in that country, the telephone and fax number of which can  
be found in the relevant part of this booklet.  
In order to avoid unnecessary inconvenience, we advise you to read the operating instructions  
carefully before contacting your dealer. If you have questions which your dealer cannot answer or  
any related question please contact the Philips Consumer Information Centers or via:  
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F1rst Choice Contact Information  
F1rst Choice Contact Information  
Telephone numbers:  
Austria  
Luxembourg  
Netherlands  
Norway  
01 546 575 603  
02 275 0701  
026 84 3000  
053 482 9800  
22 70 82 50  
Belgium  
Cyprus (Greek)  
Denmark  
France  
800 92256  
Portugal  
35 25 87 61  
0800 831 363  
08 632 0016  
02 23 10 21 16  
09 17 45 62 46  
0207 949 0069  
Sweden  
03 8717 0033  
0696 698 4712  
00800 3122 1223  
09 2290 1908  
01 601 1161  
Germany  
Greece  
Switzerland  
Spain  
Finland  
United Kingdom  
Ireland  
Italy  
02 48 27 11 53  
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United States Guarantee  
Your Philips F1rst Choice Warranty  
Thank you for purchasing this Philips monitor.  
All Philips monitors are designed and manufactured to high standards and  
deliver high-quality performance, ease of use and ease of installation. Should  
you encounter any difficulties while installing or using this product, please  
contact Philips directly to benefit from your Philips F1rst Choice Warranty.  
This three-year service warranty entitles you to a swap model on-site within  
48 hours of your call being received within the first year of purchase. If you  
have any problems with your monitor within the second or third year of  
purchase, we will repair it after it has been sent to the service provider at your  
expense and returned to you within five working days, free of charge.  
LIMITED WARRANTY (Computer Monitor)  
Click here to access the Warranty Registration Card.  
Three Years Free Labor / Three Years Free Service on Parts / One Year Exchange*  
*Product will be exchanged with a new or renewed to original specifications unit within two  
business days for the first year. This product must be shipped in at your expense for service during  
years two and three.  
WHO IS COVERED?  
You must have proof of purchase to receive warranty service. A sales receipt or other document  
showing that you purchased the product is considered proof of purchase. Attach it to this owner's  
manual and keep both nearby.  
WHAT IS COVERED?  
Warranty coverage begins the day you buy your product. For three years thereafter, all parts will be  
repaired or replaced, and labor is free. After three years from the day of purchase, you pay for the  
replacement or repair of all parts, and for all labor charges.  
All parts, including repaired and replaced parts, are covered only for the original warranty period.  
When the warranty on the original product expires, the warranty on all replaced and repaired  
products and parts also expires.  
WHAT IS EXCLUDED?  
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United States Guarantee  
Your warranty does not cover:  
labor charges for installation or setup of the product, adjustment of customer controls on the  
product, and installation or repair of antenna systems outside of the product.  
product repair and/or part replacement because of misuse, accident, unauthorized repair or  
other cause not within the control of Philips Consumer Electronics.  
reception problems caused by signal conditions or cable or antenna systems outside the  
unit.  
a product that requires modification or adaptation to enable it to operate in any country other  
than the country for which it was designed, manufactured, approved and/or authorized, or  
repair of products damaged by these modifications.  
incidental or consequential damages resulting from the product. (Some states do not allow  
the exclusion of incidental or consequential damages, so the above exclusion may not apply  
to you. This includes, but is not limited to, prerecorded material, whether copyrighted or not  
copyrighted.)  
a product used for commercial or institutional purposes.  
the model or production number on the product has been altered, deleted, removed or made  
illegible.  
Where IS SERVICE AVAILABLE?  
Warranty service is available in all countries where the product is officially distributed by Philips  
Consumer Electronics. In countries where Philips Consumer Electronics does not distribute the  
product, the local Philips service organization will attempt to provide service (although there may be  
a delay if the appropriate spare parts and technical manual(s) are not readily available).  
Where CAN I GET MORE INFORMATION?  
For more information, contact the Philips Customer Care Center by calling (877) 835-1838 (U.S.A.  
customers only) or (919) 573-7855.  
Before Requesting Service...  
Please check your owner's manual before requesting service. Adjustments of the controls  
discussed there may save you a service call.  
TO GET WARRANTY SERVICE IN U.S.A., PUERTO RICO OR U.S. VIRGIN ISLANDS...  
Contact the Philips Customer Care Center phone number listed below for product assistance and  
procedures for servicing:  
Philips Customer Care Center  
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United States Guarantee  
(877) 835-1838 or (919) 573-7855  
(In U.S.A., Puerto Rico and U.S. Virgin Islands, all implied warranties, including implied warranties  
of merchantability and fitness for a particular purpose, are limited in duration to the duration of this  
express warranty. But, because some states do not allow limitations on how long an implied  
warranty may last, this limitation may not apply to you.)  
TO GET WARRANTY SERVICE IN CANADA...  
Please contact Philips at:  
(800) 479-6696  
Three years free parts and three years free labor will be provided at Philips Canada depot or any  
one of its authorized service centers.  
(In Canada, this warranty is given in lieu of all other warranties. No other warranties are expressed  
or implied, including any implied warranties of merchantability or fitness for a particular purpose.  
Philips is not liable under any circumstances for any direct, indirect, special, incidental or  
consequential damages, howsoever incurred, even if notified of the possibility of such damages.)  
REMEMBER... Please record the model and serial numbers found on the product below.  
MODEL # ________________________________________________  
SERIAL # ________________________________________________  
This warranty gives you specific legal rights. You may have other rights which vary from state/  
province to state/province.  
Before contacting Philips, please prepare the following details so we can solve your problem  
quickly.  
Philips type number  
Philips serial number  
Purchase date (copy of purchase may be required)  
PC environment Processor:  
286/386/486/Pentium Pro/Internal memory  
Operating system (Windows, DOS, OS/2, MAC)  
Fax/Modem/Internet program?  
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United States Guarantee  
Other cards installed  
Having the following information available will also help speed up the process:  
Your proof of purchase indicating: date of purchase, dealer name, model and product serial  
number.  
The full address to which the swap model should be delivered.  
Just a phone call away  
Philips’ customer help desks are located worldwide. Within the U.S. you can contact Philips  
customer care Monday-Friday from 8:00 AM-9:00 PM Eastern Time (ET) and on Saturdays from  
10:00 AM-5:00 PM ET hrs by using one of the contact phone numbers.  
For more information on this and more great Philips products visit our website at:  
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Consumer Information Centers  
Consumer Information Centers  
Eastern Europe  
BELARUS  
Technical Center of JV IBA  
M. Bogdanovich str. 155  
BY - 220040 Minsk  
Tel: +375 17 217 33 86  
BULGARIA  
LAN Service  
140, Mimi Balkanska Str.  
Office center Translog  
1540 Sofia, Bulgaria  
Tel: +359 2 960 2360  
CZECH REPUBLIC  
Xpectrum  
Lužná 591/4  
CZ - 160 00 Praha 6 Tel: 800 100 697  
CROATIA  
Renoprom d.o.o.  
Mlinska 5, Strmec  
HR - 41430 Samobor  
Tel: +385 1 333 0974  
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Consumer Information Centers  
ESTONIA  
FUJITSU SERVICES OU  
Akadeemia tee 21G  
EE-12618 Tallinn  
Tel: +372 6519900  
HUNGARY  
Serware Szerviz  
Vizimolnár u. 2-4  
HU - 1031 Budapest  
Tel: +36 1 2426331  
LATVIA  
ServiceNet LV  
Jelgavas iela 36  
LV - 1055 Riga,  
Tel: +371 7460399  
LITHUANIA  
ServiceNet LT  
Gaiziunu G. 3  
LT - 3009 KAUNAS  
Tel: +370 7400088  
ROMANIA  
Blue Ridge Int'l Computers SRL  
115, Mihai Eminescu St., Sector 2  
RO - 020074 Bucharest  
Tel: +40 21 2101969  
SERBIA & MONTENEGRO  
Tehnicom Service d.o.o.  
Bulevar Vojvode Misica 37B  
YU - 11000 Belgrade  
Tel: +381 11 3060 886  
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Consumer Information Centers  
SLOVAKIA  
Datalan Servisne Stredisko  
Puchovska 8  
SK - 831 06 Bratislava  
Tel: +421 2 49207155  
SLOVENIA  
PC HAND  
Brezovce 10  
SI - 1236 Trzin  
Tel: +386 1 530 08 24  
POLAND  
Zolter  
ul.Zytnia 1  
PL - 05-500 Piaseczno  
Tel: +48 22 7501766  
RUSSIA  
Tel: +7 095 961-1111  
Tel: 8-800-200-0880  
TURKEY  
Türk Philips Ticaret A.S.  
Yukari Dudullu Org.San.Bolgesi  
2.Cadde No:22  
34776-Umraniye/Istanbul  
Tel: (0800)-261 33 02  
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Consumer Information Centers  
UKRAINE  
Comel  
Shevchenko street 32  
UA - 49030 Dnepropetrovsk  
Tel: +380 562320045  
Latin America  
ANTILLES  
Philips Antillana N.V.  
Kaminda A.J.E. Kusters 4  
Zeelandia, P.O. box 3523-3051  
Willemstad, Curacao  
Phone: (09)-4612799  
Fax : (09)-4612772  
ARGENTINA  
Philips Antillana N.V.  
Vedia 3892 Capital Federal  
CP: 1430 Buenos Aires  
Phone/Fax: (011)-4544 2047  
BRASIL  
Philips da Amazônia Ind. Elet. Ltda.  
Rua Verbo Divino, 1400-São Paulo-SP  
CEP-04719-002  
Phones: 11 21210203 -São Paulo & 0800-701-0203-Other Regions without São Paulo City  
CHILE  
Philips Chilena S.A.  
Avenida Santa Maria 0760  
P.O. box 2687Santiago de Chile  
Phone: (02)-730 2000  
Fax : (02)-777 6730  
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Consumer Information Centers  
COLOMBIA  
Industrias Philips de Colombia  
S.A.-Division de Servicio  
CARRERA 15 Nr. 104-33  
Bogota, Colombia  
Phone:(01)-8000 111001 (toll free)  
Fax : (01)-619-4300/619-4104  
MEXICO  
Consumer Information Centre  
Norte 45 No.669  
Col. Industrial Vallejo  
C.P.02300, -Mexico, D.F.  
Phone: (05)-3687788 / 9180050462  
Fax : (05)-7284272  
PARAGUAY  
Av. Rca. Argentina 1780 c/Alfredo Seiferheld  
P.O. Box 605  
Phone: (595 21) 664 333  
Fax: (595 21) 664 336  
Customer Desk:  
Phone: 009 800 54 1 0004  
PERU  
Philips Peruana S.A.  
Customer Desk  
Comandante Espinar 719  
Casilla 1841  
Limab18  
Phone: (01)-2136200  
Fax : (01)-2136276  
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Consumer Information Centers  
URUGUAY  
Rambla O'Higgins 5303 Montevideo  
Uruguay  
Phone: (598) 619 66 66  
Fax: (598) 619 77 77  
Customer Desk:  
Phone: 0004054176  
VENEZUELA  
Industrias Venezolanas Philips S.A.  
Apartado Postal 1167  
Caracas 1010-A  
Phone: (02) 2377575  
Fax : (02) 2376420  
Canada  
CANADA  
Philips Electronics Ltd.  
281 Hillmount Road  
Markham, Ontario L6C 2S3  
Phone: (800) 479-6696  
Pacific  
AUSTRALIA  
Philips Consumer Electronics  
Consumer Care Center  
Level 1, 65 Epping Rd  
North Ryde NSW 2113  
Phone: 1300 363 391  
Fax : +61 2 9947 0063  
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Consumer Information Centers  
NEW ZEALAND  
Philips New Zealand Ltd.  
Consumer Help Desk  
2 Wagener Place, Mt.Albert  
P.O. box 1041  
Auckland  
Phone: 0800 477 999 (toll free)  
Fax : 0800 288 588  
Asia  
BANGLADESH  
Philips Service Centre  
100 Kazi Nazrul Islam  
Avenue Kawran Bazar C/A  
Dhaka-1215  
Phone: (02)-812909  
Fax : (02)-813062  
CHINA  
SHANGHAI  
Rm 1007, No. 501 Wuning road,  
200063 Shanghai  
P.R. China  
Phone: 800 820 5128 (toll free)  
Fax: 21-52710058  
HONG KONG  
Philips Electronics Hong Kong Limited  
Consumer Service  
Unit A, 10/F. Park Sun Building  
103-107 Wo Yi Hop Road  
Kwai Chung, N.T.  
Hong Kong  
Phone: (852)26199663  
Fax: (852)24815847  
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Consumer Information Centers  
INDIA  
Phone: 91-20-712 2048 ext: 2765  
Fax: 91-20-712 1558  
BOMBAY  
Philips India  
Customer Relation Centre  
Bandbox House  
254-D Dr. A Besant Road, Worli  
Bombay 400 025  
CALCUTTA  
Customer Relation Centre  
7 justice Chandra Madhab Road  
Calcutta 700 020  
MADRAS  
Customer Relation Centre  
3, Haddows Road  
Madras 600 006  
NEW DELHI  
Customer Relation Centre  
68, Shivaji Marg  
New Dehli 110 015  
INDONESIA  
Philips Group of Companies in Indonesia  
Consumer Information Centre  
Jl.Buncit Raya Kav. 99-100  
12510 Jakarta  
Phone: (021)-7940040 ext: 2100  
Fax : (021)-794 7511 / 794 7539  
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Consumer Information Centers  
KOREA  
Philips Korea Ltd.  
Philips House  
C.P.O. box 3680  
260-199, Itaewon-Dong.  
Yongsan-Ku, Seoul 140-202  
Phone: 080 600 6600 (toll free)  
Fax : (02) 709 1210  
MALAYSIA  
After Market Solutions Sdn Bhd,  
Philips Authorised Service Center,  
Lot 6, Jalan 225, Section 51A,  
46100 Petaling Jaya,  
Selangor Darul Ehsan,  
Malaysia.  
Phone: (603)-7954 9691/7956 3695  
Fax: (603)-7954 8504  
Customer Careline: 1800-880-180  
PAKISTAN  
Philips Consumer Service  
Mubarak manzil,  
39, Garden Road, Saddar,  
Karachi-74400  
Tel: (9221) 2737411-16  
Fax: (9221) 2721167  
PHILIPPINES  
PHILIPS ELECTRONICS & LIGHTING, INC.  
Consumer Electronics  
48F PBCOM tower  
6795 Ayala Avenue cor VA Rufino St.  
Salcedo Village  
1227 Makati City, PHILS  
Phone: (02)-888 0572, Domestic Toll Free: 1-800-10-PHILIPS or 1-800-10-744 5477  
Fax: (02)-888 0571  
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Consumer Information Centers  
SINGAPORE  
Accord Customer Care Solutions Ltd  
Authorized Philips Service Center  
Consumer Service  
620A Lorong 1 Toa Rayoh  
Singapore 319762  
Tel: +65 6882 3999  
Fax: +65 6250 8037  
TAIWAN  
Philips Taiwan Ltd.  
Consumer Information Centre  
13F, No. 3-1 Yuan Qu St., Nan Gang Dist.,  
Taipei 115, Taiwan  
Phone: 0800-231-099  
Fax : (02)-3789-2641  
THAILAND  
Philips Electronics (Thailand) Ltd.  
26-28th floor, Thai Summit Tower  
1768 New Petchburi Road  
Khwaeng Bangkapi, Khet Huaykhwang  
Bangkok10320 Thailand  
Tel: (66)2-6528652  
E-mail: cic [email protected]  
Africa  
MOROCCO  
Philips Electronique Maroc  
304,BD Mohamed V  
Casablanca  
Phone: (02)-302992  
Fax : (02)-303446  
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Consumer Information Centers  
SOUTH AFRICA  
PHILIPS SA (PTY) LTD  
Customer Care Center  
195 Main Road  
Martindale, Johannesburg  
P.O. box 58088  
Newville 2114  
Telephone: +27 (0) 11 471 5194  
Fax: +27 (0) 11 471 5123  
Middle East  
DUBAI  
Philips Middle East B.V.  
Consumer Information Centre  
P.O.Box 7785  
DUBAI  
Phone: (04)-335 3666  
Fax : (04)-335 3999  
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