Panasonic Cordless Telephone KX TG1311BX User Manual

TG1311_1312_1313BX(e).book Page 1 Tuesday, September 2, 2008 10:36 AM  
Operating Instructions  
Digital Cordless Phone  
Model No. KX-TG1311BX  
KX-TG1312BX  
KX-TG1313BX  
Table of Contents  
Introduction ......................................................... 2  
Preparation .......................................................... 4  
Making/Answering Calls..................................... 9  
Phonebook......................................................... 11  
Useful Telephone Settings ............................... 12  
Caller ID Service................................................ 16  
Multi-unit Operation .......................................... 17  
Useful Information............................................. 18  
Model shown is KX-TG1311.  
This unit is compatible with Caller ID. You must subscribe to the  
appropriate service offered by your service provider/telephone  
company.  
Charge the batteries for about 7 hours before initial use.  
Please read these operating instructions before using the unit and  
save them for future reference.  
PNQX1123ZA DC0908DQ0  
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Introduction  
L This product should be kept away from heat sources such as radiators,  
cookers, etc. It should also not be placed in rooms where the  
temperature is less than 5 °C or greater than 40 °C.  
Important information  
Warning:  
General  
L To prevent the risk of electrical shock, do not expose this product to rain  
or any other type of moisture.  
L Use only the AC adaptor supplied with this product, noted on page 2.  
L Do not connect the AC adaptor to any AC outlet other than a standard  
220–240 V AC outlet.  
L Unplug this product from power outlets if it emits smoke, an abnormal  
smell, or makes unusual noise. These conditions can cause fire or  
electric shock. Confirm that smoke has stopped emitting and contact an  
authorised service centre.  
the portable handset battery(ies) need recharging or have failed.  
there is a power failure.  
the key lock feature is turned on.  
the call bar feature is turned on (only phone numbers stored in the unit  
as emergency numbers can be called).  
L Do not spill liquids (detergents, cleansers, etc.) onto the telephone line  
cord plug, or allow it to become wet at all. This may cause a fire. If the  
telephone line cord plug becomes wet, immediately pull it from the  
telephone wall jack, and do not use.  
L Do not place or use this product near automatically controlled devices  
such as automatic doors and fire alarms. Radio waves emitted from this  
product may cause such devices to malfunction resulting in an accident.  
L Regularly remove any dust, etc. from the AC adaptor/power plug by  
pulling it from the power outlet, then wiping with a dry cloth. Accumulated  
dust may cause an insulation defect from moisture, etc. resulting in a fire.  
L Do not damage the power cord/plug. This may cause a short circuit,  
electric shock, and/or fire.  
L Do not open the base unit, charger, or handset other than to replace the  
battery(ies).  
L Consult the manufacturer of any personal medical devices, such as  
pacemakers or hearing aids, to determine if they are adequately  
shielded from external RF (radio frequency) energy. (The product  
operates in the frequency range of 1.88 GHz to 1.90 GHz, and the RF  
transmission power is 250 mW (max.).) Do not use the product in health  
care facilities if any regulations posted in the area instruct you not to do  
so. Hospitals or health care facilities may be using equipment that could  
be sensitive to external RF energy.  
L Do not touch the plug with wet hands.  
L The AC adaptor is used as the main disconnect device. Ensure that the  
AC outlet is installed near the product and is easily accessible.  
L Care should be taken that objects do not fall onto, and liquids are not  
spilled into, the product. Do not subject this product to excessive smoke,  
dust, mechanical vibration or shock.  
Battery caution  
L Only the supplied handset can be used with the base unit. No other  
handsets can be registered or used.  
L We recommend using the battery(ies) noted on page 2. USE ONLY  
rechargeable Ni-MH batteries AAA (R03) size.  
L Do not mix old and new batteries.  
L Do not dispose of the battery(ies) in a fire, as they may explode. Check  
with local waste management codes for special disposal instructions.  
Environment  
L Do not use this product near water.  
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Preparation  
Pri
L Do not open or mutilate the battery(ies). Released electrolyte from the  
battery(ies) is corrosive and may cause burns or injury to the eyes or  
skin. The electrolyte may be toxic if swallowed.  
Connections  
L Exercise care when handling the battery(ies). Do not allow conductive  
materials such as rings, bracelets or keys to touch the battery(ies),  
otherwise a short circuit may cause the battery(ies) and/or the  
conductive material to overheat and cause burns.  
Base unit  
The base unit can be mounted on the wall, if required.  
L Use only the supplied Panasonic AC adaptor PQLV207BX.  
L Use only the supplied telephone line cord. Using another telephone line  
cord may not allow the unit to work properly.  
L Charge the battery(ies) provided with or identified for use with this  
product only in accordance with the instructions and limitations specified  
in this manual.  
L Only use a compatible base unit (or charger) to charge the battery(ies).  
Do not tamper with the base unit (or charger). Failure to follow these  
instructions may cause the battery(ies) to swell or explode.  
30 mm  
Notice for product disposal, transfer, or return  
L This product can store your private/confidential information. To protect  
your privacy/confidentiality, we recommend that you erase the  
information such as phonebook or caller list entries from the memory  
before you dispose of, transfer, or return the product.  
Screws  
(Not supplied)  
Hooks  
(220-240 V AC, 50/60 Hz)  
Information on Disposal in other Countries outside the European  
Union  
To telephone line  
These symbols are only valid in the European Union. If you wish to discard  
these items, please contact your local authorities or dealer and ask for the  
correct method of disposal.  
4
   
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Preparation  
Charger  
If you subscribe to a DSL/ADSL service  
L Please attach a DSL/ADSL filter (contact your DSL/ADSL provider) to  
the telephone line between the base unit and the telephone line jack in  
the event of the following:  
Available for:  
KX-TG1312/KX-TG1313  
The charger can be mounted on the wall, if required.  
noise is heard during conversations.  
Caller ID features do not function properly.  
L Use only the supplied Panasonic AC adaptor PQLV209BX.  
25.2 mm  
Hooks  
(220-240 V AC, 50/60 Hz)  
To telephone line  
DSL/ADSL filter  
Screws  
(Not supplied)  
Location  
Note:  
For maximum distance and noise-free operation, place your base unit:  
away from electrical appliances such as TVs, radios, personal  
computers, or other phones.  
L Never install telephone wiring during a lightning storm.  
L Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the  
weight of the adaptor may cause it to become disconnected.  
in a convenient, high, and central location.  
During a power failure  
The unit will not work during a power failure. We recommend connecting a  
corded-type telephone (without AC adaptor) to the same telephone line or  
to the same telephone line jack using a T-adaptor.  
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Preparation  
Battery installation  
Battery charge  
Important:  
Place the handset on the base unit or charger for about 7 hours before  
initial use.  
L Use the supplied rechargeable batteries (Part No. HHR-55AAAB).  
L When installing the batteries:  
Wipe the battery ends (S, T) with a dry cloth.  
Avoid touching the battery ends (S, T) or the unit contacts.  
Confirm correct polarities (S, T).  
L If the handset does not automatically turn on after installing batteries,  
press {ih} for about 1 second, or place the handset on the base unit  
or charger.  
Battery level  
Battery icon  
5
Battery level  
High  
L When flashing: Fully charged.  
6
Medium  
Low  
Insert the batteries negative (T) end first. Close the handset cover.  
7
L When flashing: Needs charging.  
Panasonic Ni-MH battery performance (supplied batteries)  
Operation  
Operating time  
17 hours max.  
150 hours max.  
In continuous use  
Not in use (standby)  
Note:  
Turning the power on/off  
L It is normal for batteries not to reach full capacity at the initial charge.  
Maximum battery performance is reached after a few complete cycles of  
charge/discharge (use).  
Power on  
L Actual battery performance depends on a combination of how often the  
handset is in use and how often it is not in use (standby).  
Press {ih} for about 1 second.  
L Even after the handset is fully charged, the handset can be left on the  
base unit or charger without any ill effect on the batteries.  
Power off  
Press {ih} for about 2 seconds.  
L The battery level may not be displayed correctly after you replace the  
batteries. In this case, place the handset on the base unit or charger and  
6
     
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Preparation  
let it charge for at least 7 hours.  
Base unit  
Controls  
A Charge contacts  
{x} (Locator)  
A
B
Handset  
A Receiver  
B
B Display  
C
D
{k} (Phonebook)  
{C} (Talk)  
N
E Navigator  
({e}/{v}/{>}/{<})  
? (Volume: {e}/{v})  
{R} (Redial/Pause)  
{R} (Recall/Flash)  
A
B
Display  
F
G
Handset display items  
H Microphone  
C
D
E
F
I
J
K
L
{j/OK} (Menu/OK)  
{ih} (Off/Power)  
{C} (Clear)  
{INT}  
KX-TG1311:  
Item  
Meaning  
Within range of a base unit  
I
J
K
w
L When flashing: Out of range, no registration, or no  
power on base unit  
G
H
To stop paging  
KX-TG1312/KX-TG1313:  
To stop paging/Intercom  
x
Paging, intercom mode, or accessing base unit  
Making or answering a call  
Phonebook mode  
L
M
k
C
l
M Charge contacts  
N Ringer  
Setting mode  
5
Battery level  
0
New voice mail message received.*1 (page 17)  
7
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Preparation  
Item  
Meaning  
Symbols used in these operating  
instructions  
Call bar is on. (page 13)  
Direct call is on. (page 13)  
Key lock is on. (page 10)  
Symbol  
{j/OK}  
i
Meaning  
Press {j/OK}.  
Proceed to the next operation.  
Ringer volume is off. (page 12)  
Displayed when you press {#}.  
{v}/{e}: “ ”  
Press {v} or {e} to select the words in  
quotations.  
Example: {v}/{e}: “OFF”  
Display language  
If “BS NO” is selected for standby mode display  
(page 13) and the current base unit number is 1, “-1-”  
1 {j/OK}  
2 {v}/{e}: “SETTING HSi {>}  
3 {v}/{e}: “DISPLAY OPTi {>}  
4 {v}/{e}: “LANGUAGEi {>}  
If “HS NO” is selected for standby mode display  
(page 13) and the current handset number is 2, “[2]”  
is displayed.  
5 {v}/{e}: Select your desired language. i {>} i {ih}  
Note:  
L If you select a language you cannot read: {ih} i {j/OK} i {v}  
i {>} i {v} 3 times i {>} i {v} 2 times i {>} i  
{v}/{e}: Select your desired language. i {>} i {ih}  
4 new calls  
When new calls have been received, the display shows the number of  
new calls.  
*1 Voice mail subscribers only  
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Making/Answering Calls  
M/wrl
Dialling mode  
Making calls  
1 Dial the phone number. i {C}  
If you cannot make calls, change this setting according to your telephone  
line service. The default setting is Tone.  
1” (Tone): For tone dial service.  
2 When you finish talking, press {ih} or place the handset on the base  
unit or charger.  
2” (Pulse): For rotary/pulse dial service.  
1 {j/OK}  
2 {v}/{e}: “SETTING BSi {>} i {3}  
Answering calls  
3 Enter base unit PIN (default: “0000”). i {1}  
1 Press {C} to answer the call.  
L If you forget your PIN, see page 21.  
L You can also answer the call by pressing any dial key from {0} to {9},  
{*}, or {#}. (Any key answer feature)  
4 Select the desired setting by pressing {1} for tone dialling mode or {2}  
for pulse dialling mode.  
2 When you finish talking, press {ih} or place the handset on the base  
unit or charger.  
5 {>} i {ih}  
Handset locator  
Date and time  
1 Press {x} on the base unit.  
2 To stop paging, press {x} on the base unit or press {C} or {INT} on  
1 {j/OK}  
2 {v}/{e}: “SETTING BSi {>} i {*}  
the handset.  
3 Enter the current hour and minute (24-hour time entry).  
Adjusting the receiver volume  
L If you make a mistake, press {C}. Digits are cleared from the right.  
Press {e} or {v} repeatedly while talking.  
4 {>}  
L A beep is heard.  
Pause (for PBX/long distance service users)  
5 {>} i {*} 2 times  
A pause is sometimes required when making calls using a PBX or long  
distance service. Pressing {R} 1 time creates a 3 second pause. Press  
{R} repeatedly to create longer pauses.  
6 Enter the current date, month, and year.  
L If you make a mistake, press {C}. Digits are cleared from the right.  
7 {>} i {ih}  
9
     
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Making/Answering Calls  
Redial functions (redialling/storing/editing before  
calling/erasing)  
For call waiting or Call Waiting Caller ID service users  
To use call waiting, you must first subscribe to the call waiting service of  
your service provider/telephone company.  
This feature allows you to receive calls while you are already talking on the  
phone. If you receive a call while on the phone, you will hear a call waiting  
tone.  
If you subscribe to both Caller ID and Call Waiting with Caller ID  
services, the 2nd caller’s information is displayed after you hear the call  
waiting tone on the handset.  
1 {R} i {v}/{e}: Select the desired phone number.  
2 Redialling:  
{C}  
Storing:  
{>} i {v}/{e}: “SAVE TEL NOi {>} i {j/OK} i Enter  
the name (9 characters max.; page 11). i {j/OK}  
Editing before calling:  
{>} i {v}/{e}: “EDIT CALL NOi {>} i Edit the number.  
i {C}  
1 Press {R} to answer the 2nd call.  
2 To switch between calls, press {R}.  
Note:  
Erasing:  
{>} i {v}/{e}: “CLEAR”/“ALL CLEARi {>} i  
{v}/{e}: “YESi {>} i {ih}  
L Please contact your service provider/telephone company for details and  
availability of this service in your area.  
Key lock  
Temporary tone dialling (for rotary/pulse service users)  
The handset can be locked so that no calls or settings can be made.  
Incoming calls can be answered, but all other functions are disabled while  
key lock is on.  
Press {j/OK} for about 2 seconds to turn key lock on/off.  
Note:  
You can temporarily switch the dialling mode to tone when you need to  
access touch-tone services (for example, telephone banking services).  
1 Make a call.  
2 Press {*} when prompted to enter your code or PIN, then press the  
appropriate dial keys.  
L Calls to emergency numbers cannot be made until key lock is turned off.  
L The dialling mode will return to pulse when you hang up.  
Recall/flash  
{R} allows you to use the special features of your host PBX such as  
transferring an extension call, or accessing optional telephone services.  
Note:  
L To change the recall/flash time, see page 14.  
10  
 
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Phonebook  
Making calls/editing/erasing  
Adding entries to the phonebook  
1 {k} i {v}/{e}: Select the desired entry.  
The phonebook allows you to make calls without having to dial manually.  
You can add 50 names and phone numbers.  
2 Making calls:  
{C}  
1 {j/OK} 2 times  
2 Enter the party’s phone number (24 digits max.). i {j/OK}  
3 Enter the party’s name (9 characters max.). i {j/OK}  
4 {ih}  
Note:  
Editing:  
{>} i {v}/{e}: “EDITi {>} i Edit the phone number. i  
{j/OK} i Edit the name. i {j/OK}  
Erasing:  
{>} i {v}/{e}: “CLEARi {>} i {v}/{e}: “YESi {>}  
i {ih}  
L When caller information is received and it matches a phone number  
stored in the unit’s phonebook, the stored name is displayed.  
Character table  
Keys Characters  
Keys Characters  
{1}  
{2}  
{3}  
{4}  
{5}  
#
[
]
* ,  
2
/
1
{6}  
{7}  
{8}  
{9}  
{0}  
M N  
O
R
V
Y
6
S
8
Z
0
A
D
G
J
B
E
H
K
C
F
I
P
T
Q
U
7
9
3
4
W X  
L
5
(Space)  
Note:  
L To enter another character located on the same dial key, press {>} to  
move the cursor to the next space, then press the appropriate dial key.  
Editing/correcting a mistake  
1 Press {<} or {>} to move the cursor to the right of where you want to  
correct the number/character.  
2 {C} i Enter the correct number/character.  
11  
   
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Useful Telephone Settings  
Ufl ltt
One touch dialling (Hot key)  
Guide to handset settings  
To customise the handset (general approach):  
Assigning an entry in the phonebook to a one touch dial key  
1 {j/OK}  
Dial keys {1} to {9} can each be used as a one touch dial key, allowing you  
to dial a number from the phonebook by simply pressing a dial key.  
2 Press {v} or {e} to select “SETTING HS”. i {>}  
3 Press {v} or {e} to select the desired item in the handset settings  
1 {k} i {v}/{e}: Select the desired entry. i {j/OK}  
2 {v}/{e}: “HOT KEY REGi {>}  
3 {v}/{e}: Select the desired dial key. i {>}  
L If the dial key is already assigned as a one touch dial key, the  
displayed number flashes.  
menu. i {>}  
4 Press {v} or {e} to select the desired item in the sub-menu. i {>}  
5 Press {v} or {e} to select the desired setting. i {>}  
L This step may vary depending on the feature being programmed.  
L To exit the operation, press {ih}.  
4 {v}/{e}: “YESi {>} i {ih}  
Note:  
L In the following table, < > indicates the default settings.  
Making calls/cancelling a one touch dial assignment  
1 Press and hold the desired one touch dial key ({1} to {9}).  
Menu  
Sub-menu  
Page  
13  
2 Making calls:  
TIME ALARM  
SET TIME  
{C}  
Cancelling a one touch dial assignment:  
SET ALARM<OFF>  
{>} 2 times i {v}/{e}: “YESi {>} i {ih}  
RINGER OPT  
RINGER VOL<level 6>  
EXT RINGER*1 <RING TYPE 1>  
INT RINGER<RING TYPE 1>  
PAGING<RING TYPE 1>  
ALARM<RING TYPE 1>  
KEY TONE<ON>  
TONE OPT  
CALL WAITING<ON>  
RANGE ALARM<OFF>  
BATTERY LOW<ON>  
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Useful Telephone Settings  
5 Enter the desired hour and minute (24 hour time entry). i {>}  
6 {v}/{e}: Select the desired setting. i {>} i {ih}  
Menu  
Sub-menu  
Page  
DISPLAY OPT  
STANDBY MODE<CLOCK>  
TALK MODE<TALK TIME>  
LANGUAGE<ENGLISH>  
CALL BAR<OFF>  
DIRECT NO  
Call bar  
8
Call bar feature prohibits outside calls from being made. When call bar is  
turned on, only emergency calls can be made. To store emergency  
numbers, see page 15.  
CALL OPT  
13  
13  
1 {j/OK}  
SET DIRECT<OFF>  
HSPIN CHANGE<0000>  
AUTO TALK*2 <OFF>  
2 {v}/{e}: “SETTING HSi {>}  
3 {v}/{e}: “CALL OPTi {>}  
4 {v}/{e}: “CALL BARi {>}  
OTHER OPT  
RESET HS  
14  
14  
5 Enter handset PIN (default: “0000”).  
*1 If you select a melody for the external ringer tone, the ringer continues  
to sound until the melody finishes even when another person answers  
the call using another phone connected to the same line. If you want the  
handsets to stop ringing at the same time, select ringer tone number 1.  
*2 Auto talk feature allows you to answer calls simply by lifting the handset  
off the base unit or charger. You do not need to press {C}. If you  
subscribe to a Caller ID service and want to view the caller’s information  
after lifting up the handset to answer a call, turn off this feature.  
L If you forget your PIN, see page 21.  
6 {v}/{e}: Select the desired setting. i {>} i {ih}  
Direct call  
Direct call feature allows you to dial a preset phone number simply by  
pressing {C}. No dialling is necessary.  
1 {j/OK}  
2 {v}/{e}: “SETTING HSi {>}  
3 {v}/{e}: “CALL OPTi {>}  
4 {v}/{e}: “DIRECT NOi {>}  
5 Enter a phone number (24 digits max.). i {j/OK} 2 times  
Alarm  
An alarm sounds at the set time for 3 minutes.  
Important:  
L Set the date and time beforehand (page 9).  
6 {v}/{e}: “ONi {>} i {ih}  
1 {j/OK}  
Note:  
2 {v}/{e}: “SETTING HSi {>}  
3 {v}/{e}: “TIME ALARMi {>}  
4 {v}/{e}: “SET TIMEi {>}  
L When this feature is turned on, only the direct call number can be called.  
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Useful Telephone Settings  
Changing the handset PIN  
Guide to base unit settings  
For security, the handset PIN must be entered when changing certain  
settings. If you change the PIN, please write down your new PIN as the unit  
will not reveal it to you again.  
To customise the base unit (general approach):  
1 {j/OK}  
1 {j/OK}  
2 Press {v} or {e} to select “SETTING BS”. i {>}  
2 {v}/{e}: “SETTING HSi {>}  
3 {v}/{e}: “OTHER OPTi {>}  
4 {v}/{e}: “HSPIN CHANGEi {>}  
L INPUT CODE” is displayed.  
3 Enter the desired code number. Follow the instructions in the “Feature”  
column of the chart.  
L To exit the operation, press {ih}.  
5 Enter the current 4-digit handset PIN.  
L If you forget your PIN, see page 21.  
Code No.  
Feature (default setting)  
6 Enter the new 4-digit handset PIN.  
7 Enter the new 4-digit handset PIN again. i {ih}  
{0}  
Reset base unit to its default settings.*1  
Enter base unit PIN (default: “0000”).*2 i {>}  
{3}  
Dialling mode (Tone): page 9  
Recall/flash time (600 ms)*3  
Enter base unit PIN (default: “0000”).*2 i {2} i  
{1}  
Select the desired setting by pressing {1} for 100 ms,  
{2} for 600 ms or {3} for 300 ms. i {>}  
Resetting the handset  
1 {j/OK}  
2 {v}/{e}: “SETTING HSi {>}  
3 {v}/{e}: “RESET HSi {>}  
4 Enter handset PIN (default: “0000”).  
L If you forget your PIN, see page 21.  
DTMF mode (Off): page 16  
5 {v}/{e}: “YESi {>} i {ih}  
{5}  
Change base unit PIN (“0000”).*4  
Enter the current 4-digit base unit PIN.*2  
Enter the new 4-digit base unit PIN.  
Enter the new 4-digit base unit PIN again.  
14  
     
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Useful Telephone Settings  
Code No.  
Feature (default setting)  
Code No.  
Feature (default setting)  
{6}  
Call restriction*5  
{*}  
Date and time: page 9  
Setting call restriction  
*1 Only the emergency number setting is not reset.  
*2 If you forget your PIN, see page 21.  
*3 The recall/flash time depends on your telephone exchange or host PBX.  
Contact your PBX supplier if necessary.  
Enter base unit PIN (default: “0000”).*2 i Enter  
the desired handset number by pressing the  
appropriate dial key.  
L The selected handset number flashes on the  
display.  
*4 If you change the PIN, please write down your new PIN as the unit will  
not reveal it to you again.  
{>}  
*5 Call restriction feature restricts the handset from dialling certain phone  
numbers. You can assign up to 10 phone numbers (memory locations  
0–9) to be restricted.  
Enter the phone number to be restricted (8 digits  
max.).  
*6 Emergency number feature determines which phone numbers may be  
dialled while the call bar feature is turned on. A total of 4 emergency  
numbers (memory locations 1–4) can be stored.  
L To select a different memory location, press {>}  
and enter a number.  
{>}  
Turning on/off call restriction  
Enter base unit PIN (default: “0000”).*2  
L Handset number is displayed. A flashing number  
indicates call restriction is on; a non-flashing  
number indicates call restriction is off.  
Enter the desired handset number by pressing the  
appropriate dial key to turn on/off. i {>} 2 times  
Emergency number*6  
Enter base unit PIN (default: “0000”).*2 i {*}  
Storing:  
Enter the emergency number (8 digits max.).  
L To select a different memory location, press  
{>} and enter a number.  
{>}  
Editing:  
Press {>} to display the desired number. i {C}  
i Enter the new emergency number. i {>}  
15  
               
TG1311_1312_1313BX(e).book Page 16 Tuesday, September 2, 2008 10:36 AM  
Caller ID Service  
ClI
DTMF mode setting  
Using Caller ID service  
Certain service providers/telephone companies send caller information  
between the first and second rings. If the display does not show caller  
information after a few rings, follow these instructions to set DTMF mode.  
Important:  
L This unit is Caller ID compatible. To use Caller ID features, you must  
subscribe to a Caller ID service. Contact your service provider/telephone  
company for details.  
1 {j/OK}  
2 {v}/{e}: “SETTING BSi {>} i {3}  
3 Enter base unit PIN (default: “0000”). i {4}  
Caller ID features  
L If you forget your PIN, see page 21.  
4 Select DTMF mode by pressing {2}.  
Display indications  
5 {>} i {ih}  
L When new calls have been received, the display shows the number of  
new calls.  
L To cancel DTMF mode, press {1} in step 4.  
Example: 4 new calls have been received.  
Storing/editing/erasing  
1 {v}/{e}: Select the desired entry. i {>}  
2 Storing:  
{v}/{e}: “SAVE TEL NOi {>} i {j/OK} i Enter the  
party’s name (9 characters max.; page 11). i {j/OK} i {ih}  
Editing:  
{v}/{e}: “EDIT CALL NOi {>} i Press {<} or {>} to move  
the cursor to the right of where you want to edit the number. i Edit  
the phone number. i {C}  
L Phone numbers of the last 50 different callers are logged in the caller list.  
Example:  
*1  
Erasing:  
{v}/{e}: “CLEAR”/“ALL CLEARi {>} i {v}/{e}: “YESi  
{>} i {ih}  
*1 Shown when this call has already been viewed or answered.  
Press {C} to call back.  
L If the unit cannot receive caller information, the following is displayed:  
OUT OF AREA”: The caller dials from an area which does not provide a  
Caller ID service.  
PRIVATE”: The caller requests not to send caller information.  
16  
     
TG1311_1312_1313BX(e).book Page 17 Tuesday, September 2, 2008 10:36 AM  
Multi-unit Operation  
Mt-iOrti
Voice mail service  
Intercom  
Voice mail is an automatic answering service offered by your service  
provider/telephone company. After you subscribe to this service, your  
service provider/telephone company’s voice mail system answers calls for  
you when you are unavailable to answer the phone or when your line is  
busy. Messages are recorded by your service provider/telephone  
company, not your telephone.  
When you have new messages, 0 is displayed on the handset  
depending on your service provider/telephone company. Please contact  
your service provider/telephone company for details of this service.  
Important:  
Available for:  
KX-TG1312/KX-TG1313  
Intercom calls can be made between handsets.  
Example: When handset 1 calls handset 2  
1 Handset 1:  
{INT} i Press {2} (desired handset number).  
2 Handset 2:  
{C}  
3 When you finish talking, press {ih}.  
L If 0 still remains on the display even after you have listened to new  
messages, turn it off by pressing {<} for 1 second.  
17  
   
TG1311_1312_1313BX(e).book Page 18 Tuesday, September 2, 2008 10:36 AM  
Useful Information  
Ufl Ifrti
Transferring calls, conference calls  
Troubleshooting  
If you still have difficulties after following the instructions in this section,  
disconnect the base unit’s AC adaptor and turn off the handset, then  
reconnect the base unit’s AC adaptor and turn on the handset.  
Available for:  
KX-TG1312/KX-TG1313  
Outside calls can be transferred between 2 handsets. 2 handsets can have  
a conference call with an outside party.  
Problem  
Cause/solution  
Example: When handset 1 transfers a call to handset 2  
1 Handset 1:  
w is flashing.  
L The handset is too far from the base  
unit. Move closer.  
During an outside call, press {INT}. i Press {2} (desired handset  
number).  
L The base unit’s AC adaptor is not  
connected. Check the connections  
(page 4).  
L The outside call is put on hold.  
L If there is no answer, press {INT} to return to the outside call.  
L You are using the handset or base unit  
in an area with high electrical  
interference. Re-position the base unit  
and use the handset away from  
sources of interference.  
2 Handset 2:  
Press {C} to answer the page.  
L Handset 2 can talk with handset 1.  
3 Handset 1:  
L The handset registration is cancelled.  
Register the handset to the base unit  
(page 20).  
To complete the call transfer, press {ih}.  
To establish a conference call, press {3}.  
Transferring a call without speaking to the other handset user  
1 During an outside call, press {INT}. i Enter the desired handset  
number.  
L k flashes to indicate the outside call is on hold.  
2 {ih}  
L The outside call rings at the other handset.  
Note:  
L If the other handset user does not answer the call within 30 seconds, the  
call rings at your handset again.  
18  
 
TG1311_1312_1313BX(e).book Page 19 Tuesday, September 2, 2008 10:36 AM  
Useful Information  
Problem  
Cause/solution  
Problem  
Cause/solution  
I cannot make or receive  
calls.  
L The base unit’s AC adaptor or  
telephone line cord is not connected.  
Check the connections.  
Noise is heard, sound  
cuts in and out.  
L You are using the handset or base unit  
in an area with high electrical  
interference. Re-position the base unit  
and use the handset away from  
sources of interference.  
L The call bar feature is turned on. Turn it  
off (page 13).  
L Move closer to the base unit.  
L If you use a DSL/ADSL service, we  
recommend connecting a DSL/ADSL  
filter between the base unit and the  
telephone line jack. Contact your DSL/  
ADSL provider for details.  
L You dialled a call restricted number  
(page 15).  
L The key lock feature is turned on. Turn  
it off (page 10).  
L The dialling mode may be set  
incorrectly. Change the setting  
(page 9).  
I fully charged the  
batteries, but 7 still  
flashes.  
L Clean the charge contacts and charge  
again (page 6).  
The unit does not ring.  
L The ringer volume is turned off. Adjust  
the ringer volume (page 12).  
L It is time to replace the batteries  
(page 6).  
The handset display is  
blank.  
L The handset is not turned on. Turn the  
I fully charged the  
batteries, but the  
operating time seems to  
be shorter.  
L Clean the battery ends (S, T) and the  
charge contacts with a dry cloth, and  
charge again.  
power on (page 6).  
The handset will not turn  
on.  
L Make sure that the batteries are  
installed correctly (page 6).  
L Fully charge the batteries (page 6).  
I have changed the  
L Change the display language (page 8).  
display language to a  
language I cannot read.  
A busy tone is heard  
L The handset is too far from the base  
when {C} is pressed.  
unit. Move closer and try again.  
19  
TG1311_1312_1313BX(e).book Page 20 Tuesday, September 2, 2008 10:36 AM  
Useful Information  
Problem  
Cause/solution  
Liquid damage  
Problem  
Caller information is not  
displayed.  
L You must subscribe to a Caller ID  
service. Contact your service provider/  
telephone company for details.  
L If your unit is connected to any  
additional telephone equipment,  
remove and plug the unit directly into  
the wall jack.  
Cause/solution  
Liquid or other form of  
moisture has entered the  
handset/base unit.  
L Disconnect the AC adaptor and  
telephone line cord from the base unit.  
Remove the batteries from the handset  
and leave to dry for at least 3 days.  
After the handset/base unit are  
completely dry, reconnect the AC  
adaptor and telephone line cord. Insert  
the batteries and charge fully before  
use. If the unit does not work properly,  
contact your nearest Panasonic service  
centre.  
L If you use a DSL/ADSL service, we  
recommend connecting a DSL/ADSL  
filter between the base unit and the  
telephone line jack. Contact your DSL/  
ADSL provider for details.  
L Other telephone equipment may be  
interfering with this unit. Disconnect the  
other equipment and try again.  
Caution:  
L To avoid permanent damage, do not use a microwave oven to speed up  
Caller information is slow  
to display.  
L Depending on your service provider/  
telephone company, the unit may  
display the caller’s information at 2nd  
ring or later.  
the drying process.  
Registering the handset to the base unit  
1 {j/OK}  
2 {v}/{e}: “SETTING HSi {>}  
3 {v}/{e}: “REGISTRATIONi {>}  
4 {v}/{e}: “REGISTER HSi {>}  
L Move closer to the base unit.  
I cannot remember the  
PIN.  
L Change the PIN using the instructions  
on page 21.  
5 Press and hold {x} on the base unit for about 5 seconds.  
L If all registered handsets start ringing, press {x} to stop, then start  
again from step 1.  
L The rest of the procedure must be completed within 4 minutes.  
6 {v}/{e}: Select a base unit number. i {>}  
7 Wait until “BS PIN” is displayed. i Enter the base unit PIN (default:  
0000”). i {>}  
20  
   
TG1311_1312_1313BX(e).book Page 21 Tuesday, September 2, 2008 10:36 AM  
Useful Information  
L If you forget your PIN, see page 21.  
L When the handset has been registered successfully, w stops  
flashing.  
Specifications  
L If w is still flashing, start again from step 1.  
Standard:  
DECT (Digital Enhanced Cordless Telecommunications)  
Number of channels: 120 Duplex Channels  
Frequency range: 1.88 GHz to 1.90 GHz  
Duplex procedure:  
TDMA (Time Division Multiple Access)  
Channel spacing: 1,728 kHz  
Bit rate: 1,152 kbit/s  
Changing the handset PIN  
1 {j/OK}  
2 {v}/{e}: “SETTING HSi {>}  
3 {v}/{e}: “OTHER OPTi {>}  
4 {v}/{e}: “HSPIN CHANGEi {>}  
5 {*}{7}{0}{0}{0}  
Modulation:  
GFSK (Gaussian Frequency Shift Keying)  
RF transmission power:  
Approx. 10 mW (average power per channel)  
Voice coding: ADPCM 32 kbit/s  
Power source:  
6 Enter the new 4-digit handset PIN.  
7 Enter the new 4-digit handset PIN again.  
Changing the base unit PIN  
1 {j/OK}  
220–240 V AC, 50/60 Hz  
Power consumption:  
2 {v}/{e}: “SETTING BSi {>}  
3 {5}  
4 {*}{7}{0}{0}{0}  
Base unit:  
Standby: Approx. 2.1 W  
Maximum: Approx. 5.7 W  
Charger*1:  
5 Enter the new 4-digit base unit PIN.  
6 Enter the new 4-digit base unit PIN again.  
7 {ih}  
Standby: Approx. 1.1 W  
Maximum: Approx. 5.2 W  
Operating conditions:  
5 °C–40 °C, 20 %–80 % relative air humidity (dry)  
Dimensions:  
Base unit: Approx. 103 mm × 104 mm × 58 mm  
Handset: Approx. 148 mm × 50 mm × 33 mm  
Charger: Approx. 87 mm × 75 mm × 53 mm  
21  
   
TG1311_1312_1313BX(e).book Page 22 Tuesday, September 2, 2008 10:36 AM  
Useful Information  
Mass (weight):  
Base unit: Approx. 120 g  
Handset: Approx. 120 g  
Charger: Approx. 60 g  
*1 KX-TG1312/KX-TG1313  
Note:  
L Design and specifications are subject to change without notice.  
L The illustration in these instructions may vary slightly from the actual  
product.  
22  
 
TG1311_1312_1313BX(e).book Page 23 Tuesday, September 2, 2008 10:36 AM  
Notes  
23  
TG1311_1312_1313BX(e).book Page 24 Tuesday, September 2, 2008 10:36 AM  
For your future reference  
We recommend keeping a record of the following information to assist with  
any repair under warranty.  
Serial No.  
Date of purchase  
(found on the bottom of the base  
unit)  
Name and address of dealer  
Attach your purchase receipt here.  
Copyright:  
This material is copyrighted by Panasonic Communications Co., Ltd., and  
may be reproduced for internal use only. All other reproduction, in whole or  
in part, is prohibited without the written consent of Panasonic  
Communications Co., Ltd.  
© Panasonic Communications Co., Ltd. 2008  
Panasonic Communications Co., Ltd.  
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan  

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