Oricom ULTRA 9800 User Manual

Ultra Series  
5.8GHz Digital Cordless Phone  
with Answering System  
USER GUIDE  
Keep this user guide for future reference.  
Ultra9400  
Ultra9800  
WARNINGS AND SAFETY INFORMATION 1  
• Because the phone works by sending radio signals  
IMPORTANT  
between base station and handset, wearers of  
hearing aids may experience interference in the form  
of a humming noise. The telephone is compatible with  
most popular hearing aids on the market. However,  
due to the wide range of hearing aids available,  
there is no guarantee that the telephone will function  
“problem free” with every model.  
• Avoid exposure of this telephone to moisture or liquid.  
To prevent electric shock, do not open the handset or  
base cabinet.  
• Avoid metallic contact (e.g. metal clips, keys) between  
the battery contacts and charging conductors.  
• There is a slight chance that the telephone could be  
damaged by an electrical storm. It is recommended  
that users unplug the phone from the mains supply  
and telephone socket during a storm.  
Your phone can interfere with electrical equipment  
such as answering machines, TV and radio sets,  
clock radios and computers if placed too close. It is  
recommended that you position the base unit at least  
one metre from such appliances.  
• This telephone complies with applicable safety  
requirements for exposure to radio waves (EMR).  
• The earpiece of the handset may attract small metal  
objects such as staples and pins. Care should be  
taken when placing the handset near these items.  
• This telephone is not designed for making emergency  
telephone calls when the mains power fails. Always  
have a corded phone available to be able to make  
and receive calls to emergency services if the mains  
power fails.  
• Do not use the handset in an explosive hazard area  
such as where there is gas leaking.  
• Follow the local regulations regarding the disposal of  
your packing materials, exhausted batteries and used  
phone. Wherever possible, recycle those materials.  
• We advise that this phone should not be used near  
intensive care medical equipment or by persons with  
pacemakers. Persons with pacemakers should seek  
advice from their doctor before using this product.  
• Clean with a dry, soft, lint-free cloth. Never use cleaning  
agents, particularly aggressive solvents.  
2 WARNINGS AND SAFETY INFORMATION  
• Do not use your telephone during an electrical storm  
thunderstorm as it is possible to get an electric shock.  
Refer to information contained in White pages directory.  
Retain the original packaging in case you need to ship  
the phone at a later date.  
• This phone is designed for connection to a PSTN  
telephone line or an analogue extension port of a  
PBX system. If you connect this device to a digital  
extension of a PBX, damage may result to the PBX.  
Note:  
It may take some time for the cordless handset to power  
up, and it may get warm during chargeing. This is normal.  
CAUTION  
Tip!  
Use only the mains adaptors supplied with this product.  
!
It is good practice to put the cordless handset on the  
charging cradle when it is not in use to ensure that the  
handset is always fully charged.  
Incorrect adaptor polarity or voltage can seriously  
damage the unit.  
Adaptor for base unit and Charger:  
INPUT:100-240V AC 50/60Hz  
OUTPUT: 7.5V DC 500mA  
General Product Care  
To keep your unit working and looking good, follow these  
guidelines:  
Avoid dropping the handset, as well as other rough  
treatment to the phone.  
Clean the phone with a soft cloth.  
Never use cleaning agents, paint thinner, abrasive  
powder, alcohol, or other chemical products to clean the  
unit. Doing so will damage the finish.  
WARNINGS AND SAFETY INFORMATION 3  
WARNING  
Follow the local regulations regarding the disposal of  
your packing materials, exhausted batteries and used  
phone. Wherever possible, recycle those materials.  
DO NOT USE STANDARD/ALKALINE BATTERIES IN  
THIS PRODUCT, AS THERE IS A RISK OF EXPLOSION  
AND/OR INJURY. USE ONLY NI-MH RECHARGEABLE  
BATTERIES AS SPECIFIED IN THIS USER GUIDE.  
CONTACT ORICOM FOR REPLACEMENT BATTERIES.  
!
Do not burn, disassemble, mutilate, or puncture. Like  
other batteries of this type, toxic materials could be  
released which can cause injury.  
To reduce the risk of fire or personal injury, use only the  
Nickel-metal Hydride battery listed in the User’s Guide.  
RISK OF EXPLOSION IF BATTERY IS REPLACED BY  
AN INCORRECT TYPE.  
Keep batteries out of the reach of children.  
Remove batteries if storing over 30 days.  
Never use non-rechargeable batteries. Use recommended  
type supplied with this product.  
Never use alkaline or lithium batteries.  
Do not dispose of the batteries in a fire, as they can  
explode.  
Do not open or mutilate the battery. Released  
electrolyte is corrosive and can cause damage to the  
eyes or skin. It can be toxic if swallowed.  
Avoid contact with metal objects when handling the  
battery. These objects could short out the batteries or  
cause the conductor to overheat resulting in burns.  
Do not attempt to recharge the battery cell by heating  
it. Sudden release of battery electrolyte can cause  
burns or irritation to the eyes or skin.  
Observe the proper polarity, or direction, of any battery.  
Reverse insertion of the battery cell can result in  
leakage or explosion.  
Remove the batteries if you do not plan to use the  
product for several months at a time.  
4 GETTING STARTED  
Pack contents  
Purchasing additional handsets  
Depending on the model you have purchased this pack You may expand your Ultra9400/Ultra9800 by adding more  
should contain the following items:  
handsets (eco9850). These can be purchased directly  
from Oricom (Australia). The Ultra9400/Ultra9800 can  
accommodate a total of 6 cordless handsets.  
If any of these are missing, please contact Oricom directly.  
Ultra9400/  
Ultra9400/  
Ultra9800-1  
Ultra9800-2  
ImpORTANT:  
Base units  
1
1
1
2
DO YOU HAVE BROADBAND/ADSL?  
Cordless handsets  
If you do, you must connect an in line filter (not supplied) between  
the telephone socket and your Ultra9400/Ultra9800 base to ensure  
that your broadband and Ultra9400/Ultra9800 will work properly.  
If you do not install the filter you will experience interference on  
the Ultra9400/Ultra9800 and your Broadband may suffer dropouts.  
Please refer to the user guide of the in line filter for installation.  
Charging cradle and power  
adaptor  
0
1
Power adaptors  
Line cord  
1
1
1
1
1
1
User guide  
Handset Rechargable Ni-  
MH battery pack (3.6V  
550mAh)  
1
1
2
1
Wall mounting pedestal  
GETTING STARTED 5  
Installing the Handset Battery  
BATTERY  
Note:  
You must connect the handset battery before use.  
RED WIRE  
CAUTION  
Use only the Oricom approved model 5-2721 Nickel-metal  
!
Hydride battery (Ni-MH), which is compatible with this  
BLACK WIRE  
unit. Spare battery packs can be ordered from Oricom in  
Australia.  
4. Insert the battery pack.  
1. Locate battery and battery door which are packaged  
together inside a plastic bag and are separate from the  
handset.  
5. Close the battery compartment by pushing the door up  
until it snaps into place.  
2. Locate the battery compartment on the back of the  
handset.  
3. Plug the battery pack cord into the jack inside the  
compartment.  
Note:  
To ensure proper battery installation, the connector can  
be inserted only one way.  
6 GETTING STARTED  
2. Plug one end of the telephone line cord into the TEL  
LINE jack on the bottom of the base and the other end  
into a modular jack.  
3. Plug the AC power converter into the power point and  
the DC connector into the jack on the bottom of the  
base.  
Base Station  
1. Choose an area near a power point and a telephone  
wall jack socket, and place your cordless telephone on a  
level surface, such as a desktop or tabletop, or you may  
mount it on the wall using the bracket required.  
4. Place the handset in the base cradle. The charge/in use  
indicator turns on, verifying the battery is charging.  
5. Allow the phone to charge for 16 hours prior to first  
use. If you don’t properly charge the phone, battery  
performance will be compromised.  
CAUTION  
Use only the model 5-2760 power adaptor that came with  
!
this unit. Using other power adaptors may damage the  
unit.  
GETTING STARTED 7  
Set Country  
Wall Mounting  
After the phone is fully charged you will need to select your 1. Turn the base over.  
country. The default setting is Australia.  
2. Attach the wall mounting pedestal by first inserting the  
tabs on the open edge of the pedestal into the slots on  
the lower portion of the back of the base. Then push  
down and snap the pedestal into place.  
3. Slip the mounting holes (on the back of the base) over  
the wall plate posts, and slide the unit down into place.  
(Wall plate not included.)  
1. Press the [ ] or [ ] button to scroll to the SET  
COUNTRY sub-menu.  
2. Press the [ ] button to enter the menu. SET  
COUNTRY 1AUS and 2NZL shows in the display.  
3. Use the keypad on the handset to select 1 or 2, or use  
the [ ] or [ ] button to scroll to your selection. 1AUS  
is the default setting.  
Note:  
4. Press the [  
] button to confirm. You will hear a  
If desired, gather the extra telephone line and power  
adaptor cord together and store inside the wall mounting  
pedestal.  
confirmation tone.  
8 FEATuRES  
Your cordless handset  
VMWI indicator  
Display  
Menu/Mute  
Volume up  
Volume down  
Talk/Recall  
Repeat  
End  
Speaker  
Alphanumeric keypad  
Skip  
Play/Stop  
*
Delete/Int/Conf  
#Pause/Ringer  
Microphone  
Redial  
Phone book  
FEATuRES 9  
Your Base unit (ultra9400)  
Hour  
Minute Day/check Language  
Answer On/Off  
Memo  
Announce  
Display  
Page  
Do not disturb  
Play/Stop  
Delete  
Skip  
Repeat  
Volume down  
Volume up  
10 FEATuRES  
Your Base unit (ultra9800)  
hour  
minute  
day / check language  
Answer On/Off  
Memo  
Announce Display  
Do not disturb  
Alphanumeric  
keypad  
#Pause  
Mute  
Play/Stop  
Repeat  
Page/Int/Conf  
Recall  
Redial  
Volume down Volume up  
Skip  
Delete Speaker  
ANSWERING SYSTEM SETup 11  
This section shows you how to set up your answering  
system to receive incoming calls. Before you begin the set  
up process, you must turn on the answering system.  
Note:  
In remote access mode, the system follows the selected  
language. The voice prompt language cannot be switched  
remotely  
Press the [ on/off ] button to turn the answering system  
on and off. The MESSAGES indicator lights when the  
answering system is on. The indicator blinks when you  
have new messages.  
Voice Time/Day Stamp and Real Time  
Clock  
Note:  
The answering system displays “- -” when it is off.  
1. Make sure the answering system is ON.  
2. Press and hold the [ day/check ] button to set the day of  
the week.  
Setting the Voice Prompt Language  
3. Press and hold the [ hour ] button to set the hour (a.m.  
or p.m.). Example: 12AM, 1AM, or 12PM, 1PM.  
The default voice prompt language is English.  
4. Press and release the [ min ] button to advance the  
clock in one minute intervals. Press and hold to increase  
by 5-minute increments.  
5. After the time is set, the real time clock will be displayed  
on the handset within 1 minute.  
To change the answering system’s voice prompt language,  
Press the [ lang ] button on front of base to change  
to the FRENCH voice prompt. The unit announces  
“OPTION FRANCAISE” and Fr shows in the message  
counter.  
Press the [ lang ] button again to change to the  
SPANISH voice prompt. The unit announces  
“SELECCION ESPANOLand SP shows in the message  
counter.  
Note:  
You must set the day manually. You may choose to set the  
time manually as well, although the time is automatically  
transmitted by your local phone company as part of  
Caller ID service. If you subscribe to Caller ID service, the  
current time is set automatically when you receive your  
first CID record  
Note:  
To change to English, press the [LANGUAGE] button again  
12 ANSWERING SYSTEM SETup  
Speaker Volume  
Note:  
If you choose not to record an outgoing announcement,  
a default announcement plays instead. To return to the  
default announcement after you have recorded your own  
outgoing announcement, press the [ann] button and  
Use the VOLUME [  
volume on the base to a comfortable level. L1 is the  
minimum speaker volume and L3 is the maximum.  
] or [  
] buttons to adjust speaker  
release it when you hear the beep. Or, press the  
button while the announcement is reviewing.  
[
]
Voice Instruction  
If you need additional assistance, press the [ memo ] button  
in standby mode and follow the voice instructions.  
Sample Outgoing Announcement  
1) Sample Single Mailbox Outgoing Announcement  
Recording the Outgoing Announcement  
Hi, this is (use your name here), I can’t answer the  
phone right now, so please leave your name, number  
and a brief message after the tone, and I’ll get back to  
you.Thanks.  
For best results when recording, you should be about  
22cm from the microphone, and this will eliminate as much  
background noise as possible.  
You may record 2 outgoing announcements or choose the  
default for your current outgoing announcement.  
Note:  
The maximum recording time for the outgoing  
announcement is 2 minutes.  
1. Make sure the answering system is ON.  
2. Press and hold the [ann] button until the speaker  
announces “RECORD ANNOUNCEMENT AFTER  
TONE”.  
3. Begin speaking after you hear the beep.  
4. Release the button when you finish your announcement.  
Reviewing and Choosing the  
Announcement  
Press and release the [ann] button to review and select this  
one as your outgoing announcement.  
HANDSET SETup 13  
Standby Screen  
Note:  
When this phone system is expanded (up to 6 handsets),  
handsets are named HANDSET 1, HANDSET 2,  
HANDSET 3, HANDSET 4, HANDSET 5 and HANDSET  
6 respectively.  
The handset displays the handset number and user name.  
USER NAME  
HANDSET X  
6. The receiving handset will turn on the microphone and  
the originating handset will turn on the speakerphone to  
monitor sound from the receiving handset.  
Programming Functions  
Note:  
The system uses a menu structure to give you access to  
all of the built-in features. You may program the following  
items in main menu: Room Monitor, DTAM Messages and  
Handset Setup.  
For room monitoring mode to work, the originating  
handset must NOT be on the cradle.  
While in room monitoring mode, the handsets will emit  
an alert tone approximately every 5 seconds if there is an  
incoming call. You may press the [ ] button to quit room  
monitor and answer the call.  
Room Monitor (applicable only with  
additional handsets)  
While in room monitoring mode, the originating handset  
can be switched to monitor by handset earpiece  
by pressing the  
speakerphone by pressing the [ ] button once.  
button once. Switch back to  
[
]
1. Make sure your phone is OFF (not in talk mode).  
2. Press the [  
] button to go to the main menu.  
] or [ ] button to scroll to ROOM  
Press the button on the handset to exit room  
[
]
3. Press the [  
MONITOR.  
monitor mode.  
4. Press [  
] button to enter ROOM MONITOR menu,  
ROOM MONITOR EXTENSION? shows in the display.  
5. Use the keypad to enter the handset number to be  
monitored, either 1 or 2.  
14 HANDSET SETup  
3. Use the keypad on the handset to select 1ENG, 2FRA,  
3ESP, or use the [ ] or [ ] button to scroll to the  
desired language. English is the default setting.  
4. Press the [ ] button to save your selection. You will  
Handset Setup  
1. Make sure your phone is OFF (not in talk mode).  
2. Press the [  
3. Press the [  
] button to go to the main menu.  
] or [ ] button to scroll to HANDSET  
hear a confirmation tone and the selected language  
shows in the display.  
SETUP.  
4. Press [  
] button to confirm and you may program the  
Handset Name  
following items:  
SET LANGUAGE, HANDSET NAME, RINGER TONE,  
RINGER VOLUME, VIP MELODY, KEY TONE, AUTO  
ANSWER, MESSAGE ALERT, MESSAGE LENGTH,RING  
TO ANSWER, SECURITY CODE, RECALL TIME,  
REGISTRATION, DEREGISTRATION, SET COUNTRY  
and DEFAULT SETTING.  
From the Handset Setup Menu:  
1. Press the [ ] or [ ] button to scroll to the HANDSET  
NAME sub-menu.  
2. Press [  
] button to enter the menu. HANDSET NAME  
shows in the display.  
3. Use the keypad to enter a name (up to 15 characters).  
More than one letter is stored in each of the number  
keys.  
During programming, you may press the [  
any time to exit the menu and return to the sub-menu.  
] button at  
Language  
Note:  
If you make a mistake, use the  
and delete one character at a time.  
button to backspace  
[
]
From the Handset Setup Menu:  
1. Press the [  
LANGUAGE sub-menu.  
2. Press the [ ] button to enter the menu. SET  
LANGUAGE 1ENG 2FRA 3ESP shows in the display.  
] or [  
] button to scroll to the SET  
4. Press the [  
] button to save your name. You will hear  
a confirmation tone and the handset name shows in the  
display.  
HANDSET SETup 15  
Ringer Tone  
Ringer Volume  
You may choose from ten different ringer tones and ten From the Handset Setup Menu:  
different melodies.  
1. Press the [  
] or [  
] button to scroll to the RINGER  
VOLUME sub-menu.  
2. Press [ ] button to enter the menu. SET RINGER 1HI  
2LOW 3OFF shows in the display.  
3. Use the keypad on the handset to select 1, 2 or 3, or  
use the [ ] or [ ] button to scroll to your selection. HI  
From the Handset Setup Menu:  
1. Press the [  
] or [  
] button to scroll to the RINGER  
TONE sub-menu.  
2. Press [ ] button to enter the menu. SET RINGER  
TONE 01 shows in the display. 01 is default setting.  
3. Use the [ ] or [ ] button to scroll to the desired  
is the default setting.  
4. Press the [  
] button to save your selection. You will  
setting (1 through 20). You will hear a sample of the  
ringer tone/melody you select.  
hear a confirmation tone.  
4. Press the [  
] button to save your selection. You will  
Note:  
hear a confirmation tone and the selected ringer tone  
shows in the display.  
If you turn the ringer OFF, the ringer off icon shows in the  
display.  
Note:  
You must have the Ringer Volume set to ON for ring tone  
to signal an incoming call.  
16 HANDSET SETup  
- If VIP1 does NOT contain any specific number/records,  
it will display EMPTY.  
VIP Melody  
This features allows you to assign a specific melody to  
someone you want to get your attention when the person  
calls.  
3. Press [  
] or [  
] button to select the specific VIP  
melody memory location (10 VIP locations) that does  
not contain any record.  
4. Press [  
] button to display SELECT MEMORY.  
When a VIP melody is assigned and that person calls, the  
unit rings the normal ring for the first ring and then follows  
with VIP melody ring. You may choose from ten different  
polyphonic melodies and may store up to 10 VIP records.  
Note:  
If the memory location does not contain any CID memory  
records and you are trying to mark a specific record  
as VIP MELODY, then SELECT MEMORY will not be  
displayed. Instead, NO USER MEMORY will display in  
prompt to alert the user.  
Note:  
This feature ONLY works when the following conditions  
are met.  
5. Press the [ ] or [  
memory to be selected as VIP.  
6. Press [ ] button to confirm and then display VIP  
] button to view the records from  
1. You have subscribed to Caller ID.  
2. You have your Caller ID record previously transferred  
to the phonebook. (Refer to Storing CID Records in  
phonebook). NO USER MEMORY will show in the  
display to remind the user to do CID record transfer first.  
MELODY 01 to wait for the melody tone selection.  
7. Press the [ ] or [ ] button to select from melody 01  
to melody 10 (a testing tone is generated while making  
melody selection)  
Storing VIP Melody  
8. Press [  
] button to confirm.  
From the Handset Setup Menu:  
1. Press the [ ] or [ ] button to scroll to VIP MELODY  
Note:  
sub-menu.  
If the desired number/record was previously stored in any  
one of the ten VIP melody records, DUPLICATE NUMBER  
shows in the display.  
2. Press [  
] button to select VIP melody feature and  
then display VIP 1 record.  
HANDSET SETup 17  
Changing a Stored VIP Melody Record  
Key Tone  
Use the Storing VIP Melody procedure to change the From the Handset Setup Menu:  
number of a selected record and replace the old phone  
number with new phone number.  
1. Press the [ ] or [ ] button to scroll to the KEY TONE  
sub-menu.  
2. Press [  
When REPLACE VIP# ? shows in the display, you must  
] button to enter the menu. SET KEY TONE  
press [  
] button on the handset to confirm replacement.  
1ON 2 OFF shows in the display.  
3. Use the keypad on the handset to select 1 or 2, or use  
the [ ] or [ ] button to scroll to your selection. 1ON is  
the default setting.  
Reviewing And Deleting Stored VIP  
Melody Record  
4. Press the [  
] button to confirm.  
From the Handset Setup Menu:  
Auto Answer  
1. Press the [  
] button to enter to VIP MELODY menu.  
2. Use the [ ] or [ ] button to scroll to the desired VIP  
1. Press the [  
] or [  
] button to scroll to the AUTO  
Melody Record.  
ANSWER sub-menu.  
3. If you want to delete the information, press the [  
]
2. Press [  
] button to enter the menu. SET AUTO  
button on the handset while the entry displays. The  
display shows DELETE VIP# ?.  
4. Press [ ] again to confirm. You will hear a confirmation  
ANSWER 1ON 2 OFF shows in the display.  
3. Use the keypad on the handset to select 1 or 2, or use  
the [ ] or [ ] button to scroll to your selection. 2OFF  
is the default setting.  
tone and VIP# DELETED shows in the display.  
4. Press the [  
] button to confirm.  
18 HANDSET SETup  
Message Alert (for answering system)  
Message Length  
This feature sets your answering system to give an alert This feature allows the user to set the Memo recording time  
tone every 10 seconds when there are new messages.  
and ICM recording time.  
From the Handset Setup Menu:  
From the Handset Setup Menu:  
1. Press the [ ] or [ ] button to scroll to the MESSAGE 1. Press the [ ] or [ ] buttons to scroll to the MESSAGE  
ALERT sub-menu. LENGTH submenu.  
2. Press [ ] button to enter the menu. NEW MSG 2. Press the [ ] button to enter the menu. MESSAGE  
ALERT 1ON 2OFF shows in the display. LENGTH 3 MINUTE shows in the display.  
3. Use the touch-tone pad to enter the selection, or use 3. Use the [ ] or [ ] buttons to scroll to your selection. “3  
the [ ] or [ ] button to scroll to the 1ON or 2OFF. The  
default setting is 2OFF.  
MINUTE” is the default setting.  
4. Press the [ ] button to confirm.  
4. Press the [  
] button to confirm. You will hear a  
confirmation tone and the new setting shows in the  
display.  
HANDSET SETup 19  
Rings to Answer (for answering  
system)  
Security Code (for answering system)  
You can access the answering system from a tone dialling  
telephone in another (remote) location. The security code  
is required for remote access, and it prevents unauthorized  
access to your answering system.  
This feature lets you select the number of times you want  
the phone to ring before the answering system answers a  
call.  
From the Handset Setup Menu:  
From the Handset Setup Menu:  
1. Press the [ ] or [ ] button to scroll to the SECURITY  
1. Press the [ ] or [  
] button to scroll to the RING TO  
CODE sub-menu.  
ANSWER sub-menu.  
2. Press [  
] button to enter the menu. SECURITY  
2. Press [  
ANSWER 3 4 5 6 TS shows in the display.  
3. Use the [ ] or [ ] button to scroll to your selection.  
The default setting is 5.  
] button to enter the menu. RING TO  
CODE 1 2 3 shows in the display.  
3. Use the keypad to enter your new 3-digit security code.  
The default setting is 123.  
4. Press the [  
] button to confirm. You will hear a  
4. Press the [  
] button to confirm. You will hear a  
confirmation tone and the new security code shows in  
the display.  
confirmation tone and the new setting shows in the  
display.  
Note:  
Note:  
If you make a mistake, use the  
and erase the wrong digit.  
button to backspace  
[
]
If you select Toll Saver (TS) the unit answers after the 3rd  
ring if there are NEW messages, OR the unit answers  
after the 5th ring if there are NO new messages. This  
allows the user to access their answerer from another  
location and then hang up after 4 rings to save long  
distance charges.  
20 TELEpHONE OpERATION  
Handset Sound Signals  
Speakerphone Operation  
Signal  
Meaning  
Note:  
A long warbling tone (with  
ringer on)  
If you are using the speakerphone, remain close to  
handset so the party you are speaking to can hear you.  
Signals an incoming call  
Three short beeps (several  
times)  
Page signal  
If you are using the handset and want to switch to the  
speakerphone, press the [ ] button, press [ ] again to  
end conversation.  
One beep every 7 seconds  
Low battery warning  
If you are using the speakerphone and want to switch to  
Charge/In Use Indicator  
the handset, press the [  
end conversation.  
] button, press [  
] again to  
When the in use/charging indicator on the base is lit, the  
handset is correctly seated in the charging cradle.  
Making a Call  
VMWI Indicator on Handset  
1. Press the [  
] or [ ] button. Dial the desired number.  
- OR -  
Dial the number first, then press the [  
button.  
- OR -  
] or [  
]
ImpORTANT:  
In order to use this unit’s Visual Message Waiting Indicator (VMWI)  
feature, you must subscribe to this service from your service  
provider.  
Press the [  
record, then press the [  
] or [  
] button to select the desired  
] or [ ] button  
If you have subscribed to a voice messaging service, the  
VMWI indicator on the top of the handset flashes when you  
receive a new message from your service provider.  
2. When finished, press the [  
] or [  
] button to hang  
up.  
TELEpHONE OpERATION 21  
Auto Standby  
Note:  
You may enter up to 32 pre-dial digits.  
If you want to delete the pre-dial number you entered,  
press the [ ] button until all of the digits are erased.  
If you place the handset in the cradle while the handset  
is off the hook (during a call), the call is automatically  
disconnected.  
Ringer HI/LOW/OFF (Shortcut)  
Answering Calls  
There are two ways to set the ringer to HI/LOW/OFF. One  
is the traditional way as described in the Programming  
Functions; Handset Setup; Ringer Volume menus. The  
other one is this short cut to ringer menu.  
1. When the phone rings, press the [  
handset  
] button on the  
] button.  
- OR -  
pick up the handset and press the [  
1. Make sure the phone is OFF (not in talk mode).  
2. When finished, press [ ] or [  
] to hang up.  
2. Press the [  
] button to display 1HI 2LOW 3OFF.  
3. Use the keypad on the handset to select 1, 2 or 3, or  
use the [ ] or [ ] button to scroll to your selection. HI  
is the default setting.  
Note:  
Adjust the handset volume by pressing the  
button during a call.  
or  
[
]
[
]
4. Press [  
] button again to save and display the new  
selection for a few seconds.  
Call Timer  
After you press the [  
] button on the handset, the built-  
in call timer shows on the display and counts the length of  
time of the call in minutes and seconds.  
22 TELEpHONE OpERATION  
Last Number Redial  
Page  
You may redial a number up to 32 digits long. To quickly The page feature helps you locate a misplaced handset. To  
redial the last number you dialed:  
send and receive pages, all handsets must be registered. If  
your handset is not registered, follow the instructions in the  
Registration section of this manual.  
1. Press the [ ] button.  
2. Press the [ ] button.  
-OR-  
3. Press the [  
Handset to Handset Paging (applicable  
only with two or more handsets)  
] button first, then use the [  
] or [  
]
button to select the desired redial number.  
- Press the [  
toward the most recent calls (higher numbers).  
- Press the [ ] to review the newest call and scroll to  
] to review the oldest call and scroll  
1. Make sure the phone is OFF (not in talk mode).  
2. Press the int/conf [ ] button on a handset.  
3. Use the keypad to enter the handset number you want  
older calls (lower numbers).  
to page.  
4. To cancel the page, press the [  
] or int/conf [  
]
]
Note:  
button on the originating handset, or press the [  
button on the receiving handset.  
You may choose from three last dialled numbers.  
4. Press the [  
] button. The number dials automatically.  
If you get a busy signal and want to keep dialling the  
number, press the [ ] button to quickly redial the number.  
Exit  
Press the [  
] button to exit a menu function and return  
to the standby screen.  
TELEpHONE OpERATION 23  
Paging All Handsets from a Handset  
Mute  
(applicable only with additional hand-  
sets)  
To have a private, off-line conversation, use the MUTE  
feature. The party on the telephone line cannot hear you,  
but you can hear them.  
1. Make sure the originating phone is OFF (not in talk  
1. During a conversation, press the [ ] button on base or  
mode).  
[
] button on the cordless handset. MUTE ON shows  
in the display.  
2. Press the int/conf [ ] button on a handset.  
2. Press the [ ] button on base or [  
] button on the  
3. Press [ ] button to page all handsets.  
cordless handset to cancel and return to your phone  
conversation.  
4. To cancel the page, press the [  
] or int/conf [  
]
]
button on the originating handset, or press the [  
button on the receiving handset.  
Receiver Volume Control  
Paging form base/Group Page  
When the handset is ON (in talk mode) you may adjust the  
receiver volume by pressing the [ ] or [ ] button. There  
are four volume levels to choose from. When the maximum  
or minimum volume level is reached, the phone beeps  
twice. VOL 1 is minimum and VOL 4 is maximum.  
1. Press the [ ] button on base.  
2. Use the keypad to enter the handset number you want  
to page or press [ ] button to create Group paging.  
3. All the registered handsets are being paged.  
4. To cancel the page, press the int/conf [ ] button on  
Do Not Disturb (DND)  
handset or [ ] button on base. Or you can press the  
[
] button or [ ] button on handset or [ Speaker  
]
DND allows you to mute the ringer on all handsets.  
button on base to enter intercom mode.  
In the standby mode, press the [ DND ] button on the base.  
The DND indicator will light and [ DND ] shows in handset  
display. To cancel, press the [ DND ] button again.  
24 TELEpHONE OpERATION  
Intercom Operation (applicable only  
with additional handsets)  
Receiving an Intercom Call  
When you receive an intercom call, press the int/conf [  
button or [ ] button.  
]
The intercom feature allows you to have a conversation  
with another registered handset without tying up the  
telephone line, allowing you to still receive incoming calls.  
Advanced Intercom Features  
Receiving an Incoming Call During an Intercom Call  
Making an Intercom Call  
If you receive a telephone call during an intercom call, the  
intercom call is immediately terminated and all handsets  
1. Make sure the handset is OFF (not in talk mode).  
2. Press the int/conf [ ] button on the handset.  
3. Use the keypad to select the handset you want to page.  
ring. Either handset user may press the [  
answer the call.  
] button to  
Using Intercom with External Telephone Calls  
Note:  
During a telephone call, you may use the intercom/paging  
function to page another handset and have an off line,  
private (two-way) intercom conversation.You may also have  
a three-way conversation between the external caller and  
the handsets, or you may transfer the external telephone  
call to another handset.  
To cancel page, press the int/conf  
button again or the  
[
]
button on the sending handset.  
[
]
4. Wait for the person at the receiving handset to press the  
int/conf [ ] button.  
Note:  
Note:  
Before you intercom/page another handset, you must  
decide whether you want to create a two-way or a three-  
way conversation.  
If the receiving handset does not answer within two  
minutes, the intercom call is automatically canceled. The  
originating handset displays NO ANSWER.  
5. When finished, press the [  
] button or int/conf [  
]
button on either handset to deactivate the intercom.  
TELEpHONE OpERATION 25  
3. When the receiving handset connects, press the int/conf  
Two-Way Calling  
[
] button on the originating handset to conference  
with the receiving handset and the external caller.  
CONFERENCE shows in the display on the originating  
and receiving handsets.  
1. During an external call, press the int/conf [ ] button,  
and use the keypad to enter the handset number you  
want to call.  
Note:  
Note:  
A handset can enter conference mode directly by pressing  
The receiving handset presses the int/conf  
button to  
[
]
on the second handset during a call.  
[
]
answer the intercom call. Both intercom users may speak  
privately. The external caller will not hear the intercom  
conversation.  
WARNING:  
2. When finished, press the [  
] button or [ ] button  
to end the intercom call, return to the talk mode, and  
resume your original telephone conversation.  
During a conference call involving the base speakerphone and  
a cordless handset, avoid bringing the handset close to the  
speakerphone because of the possibility of acoustic feedback  
causing unwanted annoyance.  
Three-Way Conference Calling  
1. During an external call, press the int/conf [ ] button.  
LINE ON HOLD EXTENSION? shows in the display.  
2. Use the keypad to select Handset #. You will hear a  
paging tone and PAGING shows in the originating  
handset’s display.  
Note:  
PAGING FROM... shows in the display on the receiving  
handset, and the receiving handset presses the int/conf  
or  
button to answer the intercom.  
[
]
[
]
26 TELEpHONE OpERATION  
Transferring External Calls to Other  
Handsets  
During an external call, you may transfer the external call to  
another cordless handset.  
1. Press the int/conf [ ] button on the originating handset  
to put an external call on hold, and then page the  
receiving handset.  
2. Use the keypad on the handset to select Handset #.  
You will hear a paging tone. PAGING shows on the  
originating handset’s display, and PAGING FROM...  
shows on the receiving handset’s display.  
3. When the receiving handset connects, press the [  
]
button on the originating handset to transfer the call.  
- OR -  
4. Press the [  
] button on the originating handset to  
transfer the call. If the receiving handset does not  
answer within 30 seconds, the originating handset  
rings back and displays CALLBACK. If the originating  
handset does not answer within 20 seconds, the call is  
automatically dropped.  
CALLER ID 27  
A total of 30 incoming calls, with a maximum of 12  
letters for the name and 23 digits for the number can  
be stored in the calls list. The flashing indicates new  
calls in the calls list.  
ImpORTANT:  
In order to use this unit’s Caller ID features, you must subscribe to  
your telephone operators service (charges may apply), numbers of  
the incoming calls will be displayed on the screen and stored in the  
call log (please consult your telephone service provider for details).  
Call waiting  
In Australia you can use the recall button to answer a second  
call while you are on the phone. However this service will  
need to be turned on. For example to turn on Telstra’s Call  
Waiting service:  
This unit receives and displays information transmitted by  
your local phone company. This information can include the  
phone number, date, and time; or the name, phone number,  
date, and time.  
1. Press [ R ] to wait for dial tone, then press [ 4 ], [ 3 ], [ # ]  
Date call received  
Time call received  
to hear a service tone.  
Number of new calls received  
2. Press [ R ] to confirm.  
Caller’s name  
Take two different calls at the same time  
(Australia only)  
Caller’s phone number  
If you subscribe to your telephone operators service  
(charges may apply), numbers of the incoming calls  
will be displayed on the screen and stored in the call  
log (please consult your telephone service provider for  
details).  
If you have subscribed to your telephone network operators  
Call Waiting Caller ID service, your phone will display the  
number of the second incoming call for around 20 seconds  
while you are talking on the phone.  
During a call, you will hear two loud beeps periodically to  
notify you of another incoming call. If you wish to answer  
this call.  
The number of the caller (or name if stored in the Phone  
Book) appears in the display when the phone rings. If the  
caller has withheld their phone number, a corresponding  
message appears in the display. The phone number is  
not displayed and will not be stored in the calls list.  
28 CALLER ID  
1. When the handset receives a second call, the number  
of the caller appears on the display. It will display for 20  
seconds or until you press a key on the phone.  
Reviewing CID Records  
As calls are received and stored, the display is updated to  
let you know how many calls have been received. To scroll  
CID records:  
2. Press [ R ] wait for dial tone, then press [ 2 ] to put the  
current call on hold and talk with the second caller.  
3. Subsequent presses [R ] to listen for dial tone then  
1. Make sure the phone is OFF (not in talk mode).  
2. Press the [ ] button to review the newest CID record.  
press [ 2 ] will toggle you between these 2 callers.  
3. Press the [  
first.  
] button to review the oldest CID record  
Receiving CID Records  
When you receive a call, the Caller ID information is  
transmitted between the first and second ring. The Caller ID  
information appears on the display while the phone rings,  
giving you a chance to monitor the information and decide  
whether or not to answer the call.  
Dialling a CID Number  
1. Make sure the phone is OFF (not in TALK mode).  
2. Use the [  
record.  
] or [  
] button to display the desired  
3. Press the [  
] or [  
] button. The number dials  
Storing CID Records (In CID Memory)  
automatically.  
If you are not at home or cannot answer, your telephone’s  
Caller ID memory stores the data for the 40 most recent  
calls you received so you can see who called while you  
were unavailable. When the 41st call is received, the oldest  
Caller ID record (1st call) is automatically deleted.  
Note:  
Depending on (a) how the incoming caller’s phone number  
is formatted when it is received, and (b) whether or not  
you previously pre-programmed your local area code into  
the set up menu, you may need to adjust the format of the  
incoming caller’s stored phone number before making the  
You may review the stored information at any time. Calls  
received since your last review show as NEW in the display.  
Calls that have not been previously reviewed but were  
received from the same number more than once show as  
REPT in the display.  
call, press the  
again.  
button to adjust the number, and try  
[
]
CALLER ID 29  
Storing CID Records in phonebook  
Deleting a CID Record  
You may also store CID information in the phonebook.  
1. Make sure the phone is OFF (not in TALK mode).  
2. Use the [ ] or [ ] button to display the CID record  
you want to delete.  
Note:  
It is important that you format CID records correctly  
BEFORE storing in phonebook as you cannot reformat  
CID records stored in phonebook.  
3. Press the [ ] button. The display shows DELETE CALL  
ID?  
4. Press the [ ] button to erase the record showing in the  
display. The display shows DELETED.  
1. Make sure the phone is OFF (not in talk mode).  
2. Use the [ ] or [ ] button to scroll to the desired CID  
Note:  
Press the  
record.  
button to return to the standby mode.  
[
]
3. Repeat Steps 2 through 7 in Add Records section.  
Deleting All CID Records  
Note:  
If the selected CID record contains any information that is  
non-numeric, the unit will not allow this record to transfer  
to the phonebook. The handset will display UNABLE TO  
STORE.  
1. Make sure the phone is OFF (not in TALK mode).  
2. Use the [  
record.  
] or [  
] button to display any Caller ID  
3. Press and hold the [  
] button until DELETE ALL?  
shows in the display.  
4. Press the [ ] button to erase all of the current CID  
records. The display shows DELETED followed by NO  
CALLS.  
Note:  
Press the  
button to return to the standby mode.  
[
]
30 pHONE BOOk  
Each handset can store up to fifty records in phone book  
for quick dialling, each record can contain a maximum of  
20-digit numbers and 15-character names.  
Add Records  
1. Make sure the phone is OFF (not in talk mode).  
2. Press [ ] button to enter Phone Book sub-menu.  
3. Use the [ ] or [ ] buttons to select ADD RECORDS.  
View Records  
4. Press the [  
on the display.  
] button to confirm, ENTER NAME shows  
1. Make sure the phone is OFF (not in talk mode).  
2. Press the [  
menu.  
3. Use the [  
RECORDS.  
4. Press the [  
records.  
] button to access the phone book sub-  
] or [ ] buttons to scroll to VIEW  
] button to confirm. Display will show the  
5. Use the touch-tone pad to enter a name (up to 15  
characters). More than one letter is stored in each of the  
number keys.  
Note:  
If you make a mistake press the  
and erase the wrong character(s) or number(s).  
button to backspace  
[
]
5. Press the [ ] or [ ] buttons or key in alphabet to view  
the records.  
6. Press the [  
] button again to save your selection. The  
6. Press the [  
] button to confirm and the detailed  
display shows ADD TEL NUMBER.  
7. Use the keypad to enter the telephone number (up to  
information will be shown in the display.  
20 digits, including pauses), and press the [  
] button  
to confirm, The records are stored alphabetically in the  
phone book.  
Inserting a Pause in the Dialling Sequence (of a Stored  
Number)  
Press the [  
] button on the handset’s keypad to insert a  
delay in dialling sequence when a pause is needed to wait  
for a dial tone (for example, after you dial 0 for an outside  
line, or to wait for a computer access tone.) Each pause  
counts as one digit in the dialing sequence.  
pHONE BOOk 31  
Character map  
Edit Records  
1. Make sure the phone is OFF (not in talk mode).  
Key  
characters and symbols  
2. Press the [  
menu.  
3. Use the [  
RECORDS.  
4. Press the [  
records.  
] button to access the phone book sub-  
] or [ ] buttons to scroll to EDIT  
] button to confirm, display will show the  
Space 1 - < > *  
A B C 2  
D E F 3  
G H I 4  
5. Use the [ ] or [ ] buttons or key in alphabet to move  
J K L 5  
to your selection, press [  
] button to confirm, ENTER  
NAME shows on the display.  
6. Repeat Steps 5 through 7 in add records section.  
M N O 6  
P Q R S 7  
T U V 8 ?  
W X Y Z 9  
0 - / \ # +  
32 pHONE BOOk  
Delete Records  
Dialling a Number from phone book  
1. Make sure the phone is OFF (not in talk mode).  
1. Make sure the phone is OFF (not in talk mode).  
2. Press the [  
menu.  
] button to access the phone book sub- 2. Press the [ ] button to access Phone Book sub-menu.  
3. Use the [ ] or [ ] buttons to select VIEW RECORDS.  
3. Use the [  
RECORDS.  
] or [  
] buttons to scroll to DELETE  
4. Press the [  
records.  
] button to confirm, display will show the  
4. Press the [  
records.  
] button to confirm, display will show the  
5. Use the [ ] or [ ] buttons or key in alphabet to move  
to the desired number.  
5. Use the [ ] or [ ] buttons or key in alphabet to move  
6. Press the [  
automatically.  
] or [  
] button,The number dials  
to desired record, press the [  
shows on the display.  
] button, DELETE?  
6. Press the [ ] button again to confirm.  
Note:  
If you don’t want to change or delete a record, simply  
press the  
automatically.  
button, or wait for one minute to exit  
[
]
ANSWERING SYSTEM OpERATION 33  
This section discusses the buttons and features on the c) Message counter has bars ( - - ) - Answerer is off.  
answering system.  
d) Message counter has an “F” flashing on the display -  
Memory is full.  
e) Message counter has a “CLflashing on the display -  
The following messages show the status of the answering  
system or help you set up and use the system.  
Clock is not set since power up or after power failure.  
f) Message counter has six horizontal bars flashing on the  
display - MEMO recording.  
g) Message counter has a “AN” flashing on the display -  
Answering incoming calls and recording an incoming  
call.  
0-59  
Indicates the total number of messages.  
The voice time/day stamp needs to be set.  
Answering system is turned off.  
CL(blinking)  
--  
An (blinking)  
F (blinking)  
The system memory is full.  
h) Message counter has “LA” - The answering system is  
Answering system memory is full.  
being accessed remotely.  
Six bars  
(blinking)  
The system is recording a memo or an  
announcement.  
i) Message counter has “En” on the display - English is  
selected as the current voice prompt during language  
selection.  
j) Message counter has “Fr” on the display - French is  
selected as the current voice prompt during language  
selection.  
k) Message counter has “SP” on the display - Spanish is  
selected as the current voice prompt during language  
selection.  
LA (Line  
Access)  
External line remote answering system.  
Message Counter  
The message counter gives you a numeric display of how  
many messages you have. See below for the details.  
a) Message counter has a number displayed without  
flashing - No new messages. Shows total number of old  
messages.  
b) Message counter has a flashing number displayed -  
There are new messages. Shows total number of old  
and new messages.  
Note:  
While the messages are playing, the message counter will  
display the messages in the order they were received.  
The total recording time of this unit is 15 minutes.  
34 ANSWERING SYSTEM OpERATION  
Screening Calls from the Base  
Message Playback  
1. When the answering system answers the call, listen The message counter lets you know when you have  
while the caller leaves a message (to determine who is message(s) or new message(s). To play the messages,  
calling).  
press the [ ] button.  
2. To speak to the caller, pick up the handset, and press  
While a message is playing, you may do the following:  
the [  
] or [ ] button.  
Press the corresponding [  
message playback.  
Press and release the [ ] button to repeat the current  
message.  
] button to stop the  
The answering system automatically stops recording when  
you activate the handset or pick up an extension phone.  
TIP: Make sure the volume on the base is set loud enough  
to hear your incoming calls.  
Press and release the [  
previous message.  
] button twice to go to the  
Mailbox Indicator  
Press and release the [  
message.  
] button to go to the next  
The mailbox button/indicators inform you of messages for  
each individual mailbox and whether they are new or old.  
Press the [ ] button to erase the current message.  
Mailbox button/indicator is on; stored messages.  
Mailbox button/indicator is off; no messages.  
Mailbox button/indicator is flashing; new messages.  
Memory Full  
When the answering system memory is full, the system  
answers after 10 rings. You should erase some messages  
so the answering system may record new messages.  
ANSWERING SYSTEM OpERATION 35  
Erasing Messages  
To erase a message from the handset :  
You may erase messages in the following three ways:  
To erase a message while it is playing  
1. Press the [  
2. Use the [  
MESSAGE.  
3. Press the [  
ACCESS shows in the display.  
4. Follow the voice instruction to operate answer system,  
press the [ ] (key 2) to play message.  
5. Press the [ ] button on handset to erase a message  
during playback.  
] button on handset.  
] or [  
] buttons to scroll to DTAM  
1. Press and release the [ ] button.  
2. Press the [ ] or [ ] buttons to select and play the  
message you want to erase.  
] button to confirm, ANSWER REMOTE  
3. Press the [ ] button, the current message is erased,  
and the next message plays.  
To erase all messages in mailbox  
Note:  
1. Make sure the phone is OFF (not in talk mode).  
Erased messages cannot be restored.  
2. Press and hold [ ] button on base, the voice prompt  
will announce ALL OLD MESSAGES ERASED.  
Leaving a Memo  
Use the memo feature to leave a message  
1. Press and hold [ memo ] button.  
2. Begin speaking after it announces “RECORD  
MESSAGE.”  
3. Release the [ memo ] button when finished.  
36 REMOTE ACCESS  
You may access the answering system with the cordless  
handset or from any tone-dial compatible telephone.  
Accessing the Answering System from  
Another Location  
Cordless Handset  
You can access your answering system from any touch-  
tone phone by entering your 3-digit security code during  
the playing of outgoing announcement or after you hear the  
outgoing announcement.  
Use the corresponding handset keys just like you would  
use the base buttons (see “Answering System Setup”). The  
button functions are located on the handset above each  
number key. For example, to play messages:  
1. Dial the telephone number to which the answering  
system is connected.  
2. Enter the security code during the outgoing  
announcement or after you hear the tone.  
3. Follow the voice menu to use the answering system’s  
remote functions.  
The remote feature lets you perform the following functions:  
1. Press the [  
] button and use the [ ] or [ ]buttons  
to scroll to DTAM MESSAGES.  
2. Press the [  
] button to confirm, ANSWER REMOTE  
ACCESS shows in the display.  
3. Follow the voice instruction to use the answering  
system’s remote functions.  
To  
Press this button  
Screening Calls from the Handset  
Review message  
1
Use the handset to screen calls even when you can’t hear  
the answering system.  
Play back messages  
Stop message playback  
Erase message  
2
2
When the answering system picks up:  
0 (during message playback)  
1. Press the [  
2. Listen as the caller leaves a message.  
3. Press the [  
] button to access the answering system.  
Skip message  
3
4
7
Turn on/off answer  
Review voice menu options  
] or [ ] buttons to speak to the person  
] button to stop screening the call.  
or press the [  
REMOTE ACCESS 37  
Memory Full  
When answering system memory is full, the system  
answers after 10 rings, beeps and waits for you to enter the  
3-digit security code. If you don’t enter the security code  
within 8 seconds, the phone hangs up.  
You should erase some messages so the answering  
system can record new messages.  
Note:  
The unit also answers after the 10th ring if it is turned  
off. To access the answering system, enter your 3-digit  
security code.  
38 BELT CLIp AND OpTIONAL HANDSET  
Connecting the Belt Clip  
1. To attach the belt clip, insert the sides of the belt clip  
into the slots on each side of the handset.  
2. Snap the ends of the belt clip into place.  
Connecting an Optional Headset (not  
included) to the Handset  
Each handset can be used with an optional headset (not  
included) for hands-free operation.  
1. Connect the headset to the headset jack on the side of  
the handset. The handset receiver and microphone are  
disabled when the headset is connected.  
2. Adjust the headset to rest comfortably on top of your  
head and over your ear. Move the microphone to  
approximately two to three inches from your mouth.  
3. Press the [  
] button to answer a call or make calls  
using the headset.  
4. To return to normal operation, unplug the headset from  
the jack.  
ADvANCED SETTINGS 39  
Recall Time  
R button on PBX phone systems  
You can use the Recall button on your telephone when If the telephone is connected to a PBX phone system  
using your network operator’s services such as call waiting functions such as transferring calls and automatic call back  
etc. A subscription may apply for these services contact can be used via the R button.  
your network operator for more information. If this function  
is not working correctly change the setting using the  
R button and Supplementary services  
instruction below:  
Your telephone supports the supplementary services  
offered by your telephone network provider, such as call  
waiting and conference calls. The supplementary services  
can be used in conjunction with the R button. Please  
contact your telephone network provider with regard to  
enabling the supplementary services and which recall time  
must be used.  
1. Press [  
press [  
], scroll [ ] or [ ] to HANDSET SET and  
].  
2. Scroll [ ] or [ ] to RECALL TIME and press [  
3. Press [ ] or [ ] to select the setting you want:  
SHORT, MEDIUM, LONG.  
].  
4. Press [  
] to confirm.  
5. Press [  
] to return to standby.  
Dialling pause (PBX ONLY)  
Note:  
When using some older PBX phone systems, it takes a  
little time before the dialling tone becomes available. It is  
possible to insert a pause after the number for the outside  
line so that the number can be dialled in a continuous  
process without having to wait for the dial tone.  
Recall 1 (Short) has been set to 100ms and Recall 2  
(medium) has been set to 300ms and Recall 3 (long) has  
been set to 600ms. Recall 1 = Australia (100ms), Recall 3  
= New Zealand (600ms). The default is Recall 1.  
The user has the option to adjust the time to short,  
medium or long (100, 300, or 600) if the unit is being used  
in a situation that differs from the network standard. The  
default recall time is suitable for your country and network  
operator. It is unlikely that you should need to change this  
setting unless advised to do so.  
Press [# II] to insert a pause when entering digits.  
40 ADvANCED SETTINGS  
Registration  
De-Registration  
Your packaged handset(s) are pre-registered and ready to This feature allows you to remove a registered handset  
use. It is not recommended that a handset be registered from base. During the de-registration process, keep the  
again unless absolutely necessary.  
handset near the base.  
From the Handset Setup Menu:  
From the Handset Setup Menu:  
1. Press the [  
REGISTRATION sub-menu.  
2. Press the [  
] or [  
] button to scroll to the 1. Press the [  
DEREGISTRATION sub-menu.  
] button to enter the menu. 2. Press the [ ] button to enter the menu. DE-  
] or [  
] button to scroll to the  
REGISTRATION 1YES 2NO - - - shows in the display  
The default setting is “2NO”.  
REGISTRATION 1YES 2NO - - - shows in the display  
The default setting is “2NO”.  
3. Use the touch-tone pad to select [ 1 ] for YES or [ 2 ] for 3. Use the touch-tone pad to select [ 1 ] for YES or [ 2 ] for  
NO. Or use the [ ] or [ ] button to scroll to 1YES or  
2NO.  
NO. Or use the [ ] or [ ] button to scroll to 1YES or  
2NO.  
4. If you select 1YES, press the [  
] button to confirm  
your selection. HOLD BASE PAGE WAIT FOR BEEP  
shows in the display. (Your handset should be held near  
the base during registration process.)  
WARNING:  
It is not recommended that a handset be de-registered unless  
absolutely necessary because once a handset is de-registered, that  
handset’s telephone features cannot be used until the handset is re-  
registered.  
5. Press and hold the [ ] button on the base unit you  
hear a tone at the handset. HANDSET X REGISTERED  
shows in the handset display, where X is the handset  
number. You may now rename your handset. (Refer to  
Step 3 & 4 of Handset Name Section)  
ADvANCED SETTINGS 41  
4. Select NO, if you do not want to de-register.  
Default Setting  
5. If you select 1YES, press the [  
] button and  
As you become familiar with this system, you may prefer to  
use the system’s original settings. Follow the steps below  
to return to the factory default settings.  
MOVE NEAR TO BASE displays for 2 seconds, then  
CONFIRM? 1YES 2NO appears in the display.  
6. Press the touch-tone pad to select 1YES or 2NO, or use  
the [ ] or [ ] button to scroll to 1YES or 2NO.  
From the Handset Setup Menu:  
7. If you select YES, press the [  
] button to confirm.  
1. Press the [ ] or [ ] button to scroll to the DEFAULT  
You will hear a confirmation tone. Then HANDSET X  
DEREGISTERED shows in the display to confirm the  
handset is deregistered.  
SETTING sub-menu.  
2. Press the [  
] button to enter the menu. DEFAULT  
SETTING 1YES 2NO shows in the display. The default  
setting is “2NO”.  
3. Use the keypad to select 1YES or 2NO, or use the [  
Note:  
]
When you complete the de-registration process,  
HANDSET NEEDS REGISTRATION shows in the display.  
To use the handset, you MUST re-register the handset  
using the Registration process.  
or [ ] button to move the cursor to 1YES or 2NO.  
Note:  
If you choose YES all the settings in the programmable  
menu are returned to factory default setting.  
4. Press the [  
] button to save your selection. You will  
hear a confirmation tone.  
42 TECHNICAL SpECIFICATIONS  
Feature  
Value  
Approx. 7 hours talk time  
Approx. 168 hours standby  
Handset Operating Time: (average values*)  
INPUT:100-240V AC 50/60Hz  
OUTPUT: 7.5V DC 500mA  
AC / DC Adapter (For Base and Charger)  
Rechargeable Battery  
Range  
5-2721, 3.6V / 550mAh / Ni-MH battery pack  
Outdoors Approx 300m  
Indoors Approx 50m  
* For guidance only, depends on initial battery charge.  
TROuBLESHOOTING 43  
Troubleshooting  
Problem  
Possible cause(s)  
Solution(s)  
Bad audio quality (crackles,echo,  
etc.).  
1. Interference from nearby electrical appliance.  
2. Base unit is installed in a room with thick walls.  
3. The handset is too far from the base unit.  
4. If you have Broadband/ADSL you need an in line filter (not  
supplied) connected where this product connects to the phone  
socket.  
1. Try a different connection point, one that is away from other  
electrical appliances.  
2. Install the base unit in a DIFFERENT room OR use EXTENSION leads.  
3. Move CLOSER to the base unit.  
4. Ensure a in-line ADSL filter is installed on all phone sockets  
between wall plate and your phone.  
5. Faulty telephone line.  
5. Contact your network service provider to check your line.  
Caller ID does not work.  
1. Service not activated with your Network service provider.  
2. Caller ID service is activated but does not work or it is intermittent.  
1. Check your SUBSCRIPTION with the SERVICE provider.  
2. Ask your service provider to re set your caller ID service.  
Phone does not ring when a call  
comes in.  
1. The ringer is off.  
2. Too many phones are sharing the same phone line.  
3. Base unit not plugged in.  
1. Turn ON the ringer.  
2. Disconnect some of the phones from the phone line.  
3. Check base unit CONNECTIONS.  
Keypad does not work.  
Keypad may be locked.  
UNLOCK the keypad.  
Busy tone + in use light on.  
1. Other handset may still be connected.  
2. Check power supply connection.  
1. Check ALL handsets and END all calls.  
2. Check CONNECTIONS to wall and base.  
Handset registration fails continuously. The base memory may be fully charged.  
Cannot make/answer a 2nd call. 2nd call service can be activated.  
Delete un-used handsets and try again.  
Check with your service provider. Check the recall selection is  
correct.  
A phone book entry cannot be stored. The phone book is full.  
Delete any unused entries to free memory.  
Answering machine does not  
record messages.  
1. The answer machine may be turned off.  
2. The memory may be full.  
3. Answer mode may be set to ANSWER ONLY.  
1. Switch the answering machine on.  
2. Delete some messages.  
3. Change the mode to ANSWER & REC.  
Cannot access messages  
remotely.  
1. Remote access may be switched off.  
2. Wrong PIN is entered.  
1. Switch Remote access on.  
2. Enter the PIN once again.  
Cannot record outgoing message. 1. The memory may be full.  
1. Delete messages.  
1. Delete messages.  
Answering machine stops recording  
part way through a message.  
1. The memory may be full.  
2. The maximum message length is more than 2 minutes.  
Note:  
If none of the above solutions help, reset your phone by disconnecting the mains power from the base and removing all batteries from handset/s. Reconnect after 15 minutes.  
44 MAINTENANCE/GuARANTEE  
Warranty Information (Australia)  
(i) failure by you to follow the instructions in the User  
(a) Warranty  
Guide for the installation and proper functioning of  
the product;  
(ii) negligence on your part or misuse by you of the  
product;  
(iii) any un-controlled external cause to the phone not  
functioning including but not limited to electricity  
failure, lighting, over voltage;  
(iv) non adherence by you to the warnings in the User  
Guide and the User Guide generally;  
Oricom warrants that the product is free from defects in  
materials and workmanship for a period of 12 months  
effective from the date of purchase. This warranty in  
no way affects your statutory warranty under the Trade  
Practices Act 1974 or any other similar legislation. It is  
important that you read the Warranty Card as it contains  
full and additional details of the warranty, limitation  
of warranty and conditions for receiving the warranty  
services during the warranty period. The Warranty  
Card is located in the package. If you cannot locate the  
Warranty Card, please contact our Customer Support  
Service on 1300 889 785.  
(v) modification to the product or services carried out  
to the product by anyone other than Oricom or on  
Oricom’s behalf.  
(b)Exclusion and limitation of liability.  
Oricom will not be liable for consequential losses including  
loss of profits arising from a cause of action in contract, tort  
or any other statutory or common law (except where a statute  
or any law prohibits this exclusion). The warranty does not  
extend to damage caused by misuse, negligence, excessive  
voltage, faults on the telephone line or lightning. This warranty  
in no way affects your statutory rights. Full details of the  
warranty are contained in the enclosed warranty card.  
Oricom will not be in breach of a warranty or condition  
expressly stated in this User Guide or the Warranty  
Card or implied by the Trade Practices Act and excludes  
any liability arising under any statutory or common law  
for damages or any other remedy if the damage occurs  
as a result of:  
MAINTENANCE/GuARANTEE 45  
Notes for operation in New Zealand  
REN (RN for New Zealand)  
The grant of a Telepermit for any item of terminal equipment The REN (Ringer Equivalence Number) or (RN) is of  
indicates only that Telecom has accepted that the item significance only if you wish to connect more than 1  
complies with the minimum conditions for connection to telephone to your telephone line. A standard telephone line  
its network. It indicates no endorsement of the product has a maximum REN capacity of 3 (RN of 5). It is possible  
by Telecom, nor does it provide any sort of warranty. to connect 3 (5) devices with a REN of 1 (RN of 1) with no  
Above all, it provides no assurance that any item will work degradation to the product’s performance. Exceeding this  
correctly in all respects with another item of Telepermitted limit may cause the volume of the ringer in any phone to  
equipment of a different make or model, nor does it imply decrease or not ring at all.  
that any product is compatible with all of Telecom’s network  
services. This device may be subject to ringing or bell tinkle  
when certain other devices are connected to the same line.  
Caller ID  
If this occurs, the problem should not be referred to the  
Telecom Faults service.  
Customers using non Telecom toll services should not  
use the dial back feature for local calls as this will incur a  
charge only the 7 digit number should be dialled. Some  
of the CID services listed may not be available in New  
Zealand.  
This equipment shall not be set to make automatic calls to  
the Telecom “111” Emergency Service.  
This equipment may not provide for the effective hand-over  
of a call to another device connected to the same line.  
Australia  
Customer Support  
Oricom International Pty Ltd  
Locked Bag 658  
South Windsor, NSW 2756  
Phone: (02) 4574 8888  
Fax: (02) 4574 8898  
New Zealand  
Customer Support  
Atlas Gentech (NZ) Limited  
Private Bag 14927  
Panmure, Auckland  
Phone: 0900 50 025 (Toll Call)  
Fax: (09) 574 2722  

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