Oricom M5000 User Manual

CONTENTS  
CONTENTS  
1
2
ENVIRONMENT AND SAFETY .............................................................................3  
SETTING UP YOUR PHONE..................................................................................4  
PACK CONTENTS..............................................................................................................................................4  
INSTALLING YOUR PHONE...................................................................................................................................4  
3
4
5
PERSONALIZING YOUR PHONE .........................................................................5  
TONES AND VOLUMES .......................................................................................................................................5  
LOCK THE KEYPAD ............................................................................................................................................5  
ABOUT YOUR PHONE .........................................................................................6  
YOUR HANDSET/BASE UNIT BUTTONS ...............................................................................................................6  
ICON’S ON YOUR HANDSETS DISPLAY/LED INDICATOR LIGHTS ..........................................................................7  
MAKING CALLS ..................................................................................................8  
MAKE, ANSWER & END A CALL..........................................................................................................................8  
LAST NUMBER REDIAL ........................................................................................................................................8  
MUTE THE MICROPHONE/RECALL DURATION........................................................................................................9  
CALLER DISPLAY/CALLER WAITING/SWITCH BETWEEN CALLS..................................................................................9  
6
CALLER DISPLAY (CALLER ID)..........................................................................10  
CHECK, STORE & DELETE CALLER DISPLAY RECORDS’.........................................................................................10  
CALLER WAITING.............................................................................................................................................10  
SWITCH BETWEEN CALLS...................................................................................................................................11  
7
8
USING YOUR PHONEBOOK .............................................................................11  
STORE/DELETE A PHONE NUMBER......................................................................................................................11  
MAKE A MEMORY CALL ..................................................................................................................................11  
ANSWERING MACHINE....................................................................................12  
RECORD OUT GOING MESSAGE .......................................................................................................................12  
SET THE NUMBER OF RINGS/CHECK NUMBER OF RINGS ........................................................................................12  
PLAY/DELETE MESSAGES ..................................................................................................................................12  
SWITCH ON/OFF THE ANSWERING MACHINE ......................................................................................................13  
RECORD A MEMO ..........................................................................................................................................13  
SWITCH BETWEEN OGM’S/RETURN TO DEFAULT OGM......................................................................................13  
SET CLOCK ....................................................................................................................................................13  
VOLUME ADJUSTMENT .....................................................................................................................................13  
Oricom M5000 Series  
9
REMOTE OPERATION........................................................................................14  
1.8GHz DECT Cordless phone  
SET A REMOTE SECURITY CODE/CHECK YOUR REMOTE SECURITY CODE.................................................................14  
SWITCHING ON REMOTELY ...............................................................................................................................14  
CHECK YOUR MESSAGES REMOTELY .................................................................................................................14  
REMOTE OPERATION KEYS................................................................................................................................14  
(with answering machine)  
Multi-handset capable  
10 MULTI-HANDSET USE.........................................................................................15  
MAKE AN INTERCOM CALL ..............................................................................................................................15  
TRANSFER A CALL BETWEEN HANDSETS/SPEAKERPHONE CALL TO HANDSET/SWITCH BETWEEN CALLS.........................15  
CONFERENCE CALLS ......................................................................................................................................16  
11 REGISTERING NEW HANDSETS.........................................................................16  
User Guide  
REGISTER A HANDSET/DE-REGISTER ALL HANDSETS..............................................................................................16  
PAUSE INSERTION............................................................................................................................................16  
12 APPENDIX..........................................................................................................17  
TROUBLESHOOTING.........................................................................................................................................17  
PRODUCT SPECIFICATIONS...............................................................................................................................18  
13 NOTES FOR OPERATION IN NEW ZEALAND....................................................19  
14 WARRANTY INFORMATION..............................................................................20  
M5000 User guide.doc Page 2 of 20  
M5000 User guide.doc Page 1 of 20  
SETTING UP YOUR PHONE  
ABOUT YOUR PHONE  
3
Personalizing your phone  
4
About your phone  
Your Oricom M5000 Handset  
Tones & Volumes  
Refer to handset or base unit as suggested below.  
PHONE  
button  
Set your handset’s ringer volume:  
1. Press VOLUME button. Display will show current level 1 to 5.  
Arrow LEFT /  
RECALL  
button  
Arrow RIGHT  
/ CALLER  
DISPLAY  
button  
2. Press CALLER DISPLAY  
or R  
button, to select VOLUME level 1(lowest) to 5(loudest).  
3. Press VOLUME button to confirm.  
Set your handset’s ringer melody:  
MEMORY  
button  
DEL  
MUTE /  
DELETE  
button  
1. Press VOLUME & hold for 3 seconds. Display will show current melody option (1 to 9)  
Speaker  
button  
INTERCOM  
button  
2. Press CALLER DISPLAY  
or Right R  
to select MELODY option (1 to 9).  
3. Press VOLUME button to confirm.  
Ringer ON /  
OFF button  
Keypad  
LOCK/  
UNLOCK  
Set your Base unit ringer volume while it is ringing:  
A key feature on the base unit is the hands-free SPEAKER PHONE button. Press when required. For the  
volume:  
1. Press VOLUME button & Select to decrease or + to increase volume.  
VOLUME  
button for  
earpiece &  
ringer  
LAST NUMBER  
redial  
Set your handset’s Earpiece volume while it is talking mode:  
1. Press VOLUME button & Display will show current volume level option (1 to 5).  
2. Press a numbered key 1, 2, 3, 4, 5 to Select VOLUME.  
3. Press VOLUME button to confirm.  
Your Oricom M5000 Base Unit  
Lock the keypad  
Clock  
RECALL button  
You may wish to lock the keypad, so that no buttons are active:  
1. Press LOCK button & hold for 3s until appears on the display  
2. To unlock, press LOCK button & hold until disappears from the display.  
DELETE or  
MUTE button  
LAST NUMBER  
redial / Pause  
Fast Forward  
or Rewind  
Adjust loud  
speaker VOLUME  
(+ increase or –  
decrease)  
Handset Locator function  
ON/OFF or  
STOP button  
SPEAKERHPONE  
button & light  
Lost your handsets? Just page your handset(s) from the base unit. If you have more than one handset they  
will all ring, playing a pager melody.  
1.  
Press HANDSETLOCATOR button  
on the BASE UNIT.  
PLAY/Pause  
Handset locator  
Note  
1.  
CODE  
button (on  
underside)  
RING button  
(on underside)  
To stop the handset ringing: Press any button or numbered KEY. You will need to do this on all ringing  
handsets. If you don’t press a button, the ringing will carry on for 20 seconds.  
A handset will not play the paging melody if it is powered off or on an outside call  
If an external call comes in, all powered handsets will stop ringing and play the external call melody.  
2.  
3.  
M5000 User guide.doc Page 5 of 20  
M5000 User guide.doc Page 6 of 20  
ABOUT YOUR PHONE  
ABOUT YOUR PHONE  
LED Indicator lights  
5
Making Calls  
Note: OUT-OF- RANGE warning  
You may be out-of-range with the BASE UNIT if you hear a warning tone or the sound becomes distorted.  
Either  
1.  
2.  
Move handset closer within 20 seconds until the tone stops. Otherwise, your call may be cut off.  
Reposition & reconnect BASE UNIT to a phone connection closer to where the handset will be used  
(an extension lead(s) for power & telephone line may be useful where necessary).  
Answering machine ON/OFF  
indicator  
1. NO COLOUR - OFF  
2. STEADY - ON  
3. FLASHES – Check messages  
Base unit’s speaker phone  
indicator  
1. RED - activated  
2. NO COLOUR – Not  
activated  
Make a handset call  
1. Key number into telephone.  
2. If necessary, press MUTE/DEL to clear single digit or Press & Hold MUTE/DEL to clear all digits  
3. Press PHONE button to dial.  
Using/charging/  
registering indicator  
1. Steady - charging  
status  
4. if necessary, press LAST NUMBER REDIAL button.  
2. On/Off light - Talking  
status  
3. Flash lighting -  
registering status  
4. No color - standby  
mode  
Note: If using the BASE UNIT to call:  
Memory FULL  
indicator  
1. RED - FULL  
2. NO COLOUR –  
Messages can  
be added  
1. Press SPEAKERPHONE button to get a dial tone.  
2. Key number into telephone.  
3. If necessary, press LAST NUMBER REDIAL button.  
Hands-free  
speakerphone button  
Handset Locator button  
Answer a call  
Icons on your handset’s display  
The top line shows the handset number. When you make a call it shows the dialled number, call duration  
and other icons as shown below.  
When the handset rings:  
1. Press PHONE or SPEAKERPHONE button.  
Note: Call timer - The call timer shows the duration of your current call on display.  
Handset Number  
Call duration  
End a call  
1. Press PHONE or SPEAKERPHONE button. The  
symbol disappears from the display.  
Memory / store a number  
Caller display  
Battery low  
Ringer off  
Battery level (3 bars fully charged)  
Ringer on  
Last Number Redial (on handset)  
To call anyone of the last 3 numbers dialed:  
1. Press LAST NUMBER REDIAL/P button.  
Speakerphone on  
Key pad locked  
Antenna in range/out of range  
Intercom call to another handset  
Use arrows to scroll left or right  
2. If necessary, press LAST NUMBER REDIAL/P button again, until you select your number.  
3. Press PHONE button to dial.  
Note: If using the BASE UNIT to call or use last number redial:  
Connected to telephone line.  
Flashes – when incoming call or paged  
X appears – microphone muted  
1. Press SPEAKERPHONE button to get a dial tone.  
2. Press LAST NUMBER REDIAL/P button.  
M5000 User guide.doc Page 7 of 20  
M5000 User guide.doc Page 8 of 20  
ABOUT YOUR PHONE  
ABOUT YOUR PHONE  
Mute the microphone  
6
Caller Display (Caller ID)  
To put a call on hold, so that the person on the other end cannot hear you:  
Check Caller Display records  
1. Press MUTE/DEL button.  
is shown on the display  
2. To get back the call, press the MUTE/DEL button again.  
If you subscribe to this service, you can see the phone numbers of incoming calls before you answer.  
Contact your service provider to confirm availability in your area. The M5000 will store the last 20 calls  
Recall duration  
including: the record number, date, time & phone number (up to 25 digits). Use the  
scroll so that all the digits are shown.  
buttons to  
Recall settings are; Australia (Recall 1)100ms and New Zealand (Recall 2) 600ms. You should not need to  
change these settings if you do, in standby mode follow these steps as required:  
Note:  
The display may show ‘- - - -‘, if the caller’s number is:  
1. Press & hold LAST NUMBER REDIAL/P button for 2 seconds. Handset will send out a long beep and the LCD  
1.  
2.  
NOT available (because the network they’re calling from doesn’t support this feature)  
the caller has WITHHELD their number  
will show "L" (indicating 600ms for NEW ZEALAND).  
2. Press & hold LAST NUMBER REDIAL/P button for 2 seconds. Handset will send out a long beep and the LCD  
The symbol  
will flash if there have been calls unanswered. To check caller display records:  
will show "S" (indicating 100ms for AUSTRALIA).  
1. Press CALLER DISPLAY button.  
2. Press CALLER DISPLAY button again to view caller’s number.  
3. Press CALLERDISPLAY button again to view next record or R  
will appear if no display records.  
button for previous record.  
Store a Caller display record  
While the number is shown on the display:  
1. Press MEMORY button & hold for 2 seconds unit the  
symbol flashes.  
2. Key in two-digit memory location number (01 to 50). Confirmation tone when stored.  
5. Press MEMORY button to confirm. Will beep once stored.  
Delete a caller display record  
While the record is shown on display:  
1. Press MUTE/DEL button until you will hear a beep.  
The display moves to the next Caller Display record for deletion. No more Caller Display records available  
when the display shows  
Caller waiting  
If the service is available in your area you can use the Recall function to answer a second call while you  
are on the phone. However this service will need to be turned on with your service provider. For example  
to turn on Telstra's Call Waiting service:  
1. Press PHONE or SPEAKERPHONE wait for dial tone then Press *43#. You will hear a service tone.  
2. Press PHONE or SPEAKERPHONE button.  
For more details on this and other services contact your local service provider.  
Note: 2nd Caller’s Caller ID (Australia Only)  
If you subscribe to the ‘Call Waiting’ or ‘Caller ID’ service. Your phone will display the number of  
the 2nd incoming call, for around 30 seconds while you are talking on the phone.  
When the handset receives a 2nd call, the caller ID of the caller appears on the display. It will  
display for 30 seconds or until you press a key on the phone.  
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M5000 User guide.doc Page 10 of 20  
ABOUT YOUR PHONE  
ABOUT YOUR PHONE  
Switch between calls  
During a call, you will hear two beeps periodically to notify you of an incoming call. To answer the second  
call, during a call:  
8
Answering machine  
Callers can hear one of two pre-recorded messages:  
OGM1 - Gives the caller an option to leave a message ‘Please leave a message after the beep’  
OGM2 - Gives NO option to leave message ‘Please call later’  
1. Press RECALL button, you will hear dial tone.  
2. Press ‘2’ on the key pad.  
You can also record your own personalised greeting (from 3 second to 120 seconds) to callers.  
3. Repeat step’s 1/2 to swap between the two callers.  
Record OGM1 (Out going message 1)  
1. Press ON-OFF (STOP) button so that the machine says ‘Announcement one’.  
2. Press & hold OGM (REWIND) button until you hear a beep & Answer/Message light flashes.  
3. Record your OGM, speaking 15cm from the base unit’s microphone.  
4. Press ON-OFF (STOP) button to stop recording, machine plays back recording.  
5. To change go step 1.  
7
Using your phonebook  
You can store up to 50 numbers in each handset’s memory, in memory locations 01 to 50. Each number  
can have up to 25 digits.  
Store a phone number  
Record OGM2 (Out going message 2)  
1. Press ON-OFF (STOP) button twice, so that the machine says ‘Announcement two’.  
2. Press & hold OGM (REWIND) button until you hear a beep & Answer/Message light flashes.  
3. Record your OGM, speaking 15cm from the base unit’s microphone.  
4. Press ON-OFF (STOP) button to stop recording, machine plays back recording.  
5. To change go step 1.  
Ensure the handset is idle (not connected on a call):  
1. Press MEMORY button & hold for 2s until the  
symbol flashes + cursor (small dash) flashing above it  
2. Key in the number you want to store. Press MUTE/DEL button to delete any incorrect digits.  
3. Press MEMORY button.  
4. Key in two-digit memory location number (01 to 50). Confirmation tone when stored.  
5. Make a note of the location number/phone number for future use.  
Set the number of rings  
The machine can answer calls after 2 – 9 rings. It has a default setting of 6 rings. If the machine is switched  
off it will answer after 15 rings & play OGM2.  
Make a memory call  
Note: Toll Saver feature  
If you check your messages remotely, you can set TOLL SAVER. The machine will  
1. Press MEMORY button.  
2. Key in two-digit memory location number (01 to 50).  
1.  
2.  
Answer in 2 rings if there are new messages.  
Answer in 5 rings if there are NO new messages.  
3. If necessary, use the arrows  
to move location or to select phone number.  
So if it hasn’t answered after 2 rings you can hang up to save the cost of the call.  
4. Press PHONE or SPEAKERPHONE button to dial number.  
1. Press and hold RING button (on the underside of the base unit) until you hear ‘Please set rings”.  
2. Press FASTFORWARD or REWIND button to change the number of rings.  
Delete a number from memory  
3. Press RING button again to confirm the number of rings you have set.  
You can replace an existing number with a new number or:  
Check the number of rings  
1. Press MEMORY button & hold for 2s till the  
flashes on the display.  
1. Press RING button (on the underside of the base).  
2. Press MEMORY button again.  
3. Key in two-digit memory location number (01 to 50). Confirmation tone once location is free.  
Play messages  
ANSWER/MESSAGE light flashes when new messages/memos are waiting. To check your messages:  
1. Press PLAY/PAUSE button to play ALL messages/memos.  
2. To PAUSE, press PLAY/PAUSE button.  
Note: OUT-OF- RANGE warning  
If you hear a warning tone or the sound piece becomes faint/distorted you may be out-of-range with  
the BASE UNIT. Either  
3. Press PLAY/PAUSE button to resume.  
1.  
2.  
Move handset closer within 20 seconds until the tone stops. Otherwise, your call may be cut off.  
Reposition & reconnect BASE UNIT to a phone connection closer to where the handset will be  
used.  
4. To REPLAY current message, press PREWIND button.  
5. To REPLAY previous message, press PREWIND button twice.  
6. To SKIP message, press FASTFORWARD (MEMO) button.  
7. To STOP message, press ON-OFF (STOP) button.  
M5000 User guide.doc Page 11 of 20  
M5000 User guide.doc Page 12 of 20  
ABOUT YOUR PHONE  
ABOUT YOUR PHONE  
9
Remote operation  
Delete messages  
To delete the CURRENT message:  
There is a 3 digit code you need to dial home to check your messages. Unless you set a different code (any  
3 digits) it is 321.  
1. Press PLAY/PAUSE button to play messages/memos.  
2. Press & Hold DEL/X button DURING playback for 2 seconds. You will hear ‘message erased’.  
To delete ALL messages:  
Set a remote security code  
1. Press CODE button (on the under side of the base unit) until you hear ‘Please set security code’.  
2. Press FASTFORWARD or REWIND button to set the 1st digit.  
3. Press CODE button again.  
1. Press PLAY/PAUSE button to play messages/memos.  
2. Press & Hold DEL/X button AFTER playback, until you hear ‘message erased’.  
Remember to delete messages!  
4. Repeat steps 2 & 3 to set the 2nd and 3rd digits.  
After you have listened to your message, please delete from memory to allow space for new  
messages. Memory full light turns ON when capacity is reached.  
NOTE: The machine will NOT delete messages you have NOT listened to.  
Switching on remotely  
If the answering machine is switched off, it will answer your call after 15 rings. To switch on remotely:  
Switch on/off the answering machine  
1. When you hear your outgoing message, press  
1. Press & hold ON-OFF (STOP) button to switch ON and OFF. The ANSWER/MESSAGE light comes on when  
the machine is switched on.  
2. When you hear a ‘beep’, key in your remote SECURITY CODE.  
3. Press  
to switch on.  
Record a memo  
You can record a 3 second to 120 second memo.  
Check your remote security code  
1. Press CODE button (on the under side of the base unit).  
1. Press & hold MEMO (FAST FORWARD) button until you hear a beep.  
2. Record your memo, speaking clearly from about 15cm from the base unit’s microphone.  
3. Press ON-OFF (STOP) button to stop recording.  
Check your messages remotely  
1. using a tone dialing phone, dial your HOME NUMBER.  
2. When you hear your outgoing message, press  
Switch between OGM’s  
1. Press & hold ON-OFF / STOP button to switch between OGM1 & OGM2.  
3. When you hear a ‘beep’, key in your REMOTE SECURITY CODE. You will hear 2 beeps & list of keys you  
can press for different functions (Refer below).  
4. Press  
to play back your messages.  
Return to the default OGM  
1. Press ON-OFF (STOP) button.  
Note: You must press a key within 10 seconds or the machine will cut off your call.  
If the machine pauses during play back, press  
within 10 seconds to continue.  
2. Press OGM (REWIND) button to play the greeting.  
4. While the message is playing, press DEL/X button & hold.  
Remote operation keys  
Set clock  
On the base unit:  
Operation  
Interrupt & bypass the out going  
message(OGM)  
Key  
Operation  
Delete message currently  
played  
Key  
1. Press & hold CLOCK button, until you hear ‘please set day’.  
2. Press OGM FASTFORWARD or MEMO REWIND button, to select DAY.  
3. Press CLOCK button, you will hear ‘please set time’.  
4. Press OGM FASTFORWARD or MEMO REWIND button, to change the HOUR.  
5. Press CLOCK button, you will hear current minute setting.  
6. Press OGM FASTFORWARD or MEMO REWIND button, to change the MINUTES.  
7. Press CLOCK button, you will hear current day & time you have set.  
Play new messages (after playing  
messages you can press again to hear  
recorded messages)  
Delete all messages that have  
been played  
Pause & restart during message play  
Play outgoing message  
(OGM1 or OGM2)  
Skip forward to next message  
Repeat the current message  
Skip back to previous message  
Stop playback or recording  
Record a new outgoing  
message (OGM1 or OGM2)  
Switch the machine on  
Switch between OGM1 and  
OGM2  
Volumes adjustment on playback/call  
On the base unit:  
Switch the machine off  
1. Press either – OR + button. Select to decrease or + to increase volume.  
M5000 User guide.doc Page 13 of 20  
M5000 User guide.doc Page 14 of 20  
ABOUT YOUR PHONE  
ABOUT YOUR PHONE  
10  
Multi-handset use  
Your M5000 series phone can have up to 5 handsets registered to 1 base unit. Each handset has its own  
number HS-1, HS-2, HS-3, HS-4, & HS-5 shown on the left-hand side of the display. With 2 or more handsets  
you can:  
Make intercom calls while on an outside call  
Switch between an out side call & intercom call  
Transfer an out side call from one handset to another  
Set a 3-way conference call between yourself, an outside call & intercom call  
Notes  
A maximum of 1x outside call & 2x intercom calls can take place per base unit.  
If you make an outside call + another handset is on line = result is a busy tone.  
If you make an intercom call + one is already in progress = result is a busy tone.  
Make an intercom call  
1. Press INTERCOM button. When you hear your outgoing message, press  
2. Key the handset number 1, 2, 3, 4, OR 5, you wish to call.  
3. On the RECIEVING handset, press PHONE button.  
4. To end, press PHONE button on the CALLING handset. The RECIEVING handset will hear a busy tone.  
Transfer a call between handsets  
1. Press INTERCOM button.  
2. Key the handset number 1, 2, 3, 4, OR 5, you wish to call.  
3. On the RECIEVING handset, press PHONE button to receive call.  
4. Press PHONE button on the CALLING handset to transfer. Call will return back within 90 seconds if  
unanswered.  
Transfer a speakerphone call to a handset  
1. Press HANDSET LOCATOR button on the base unit.  
2. Press PHONE button on the handset to pick up call.  
Switch between calls  
An outside call + an intercom call in progress, you switch between the 2 calls:  
1. Press INTERCOM button to speak to outside call, while the intercom call is on hold.  
2. Press INTERCOM button again to speak to intercom call, while outside call is on hold.  
3. Press PHONE to transfer outside call to the other handset (while connected to intercom call).  
Note  
If you press the PHONE button while connected to the outside call, you will  
disconnect  
If the other handset user presses the PHONE button to hang up, you will be left with  
the outside call  
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ABOUT YOUR PHONE  
ABOUT YOUR PHONE  
Product specifications  
12  
Appendix  
Troubleshooting  
Problem  
No dial tone  
Possible cause(s)  
Solution(s)  
1. The base unit is not properly connected  
to electricity or to the telephone sockets.  
2. Too far from the base unit.  
3. Battery is charge low.  
1. Check CONNECTION to power & telephone line.  
2. Move handset CLOSER to base unit  
3. CHARGE battery  
4. RE-INSERT batteries check + & -  
4. Incorrect battery polarity.  
1. The handset is not registered. If the  
handset is unregistered, it displays  
UNREGISTERED.  
1. REGISTER the handset  
Antenna symbol  
is flashing.  
2. The handset is out of range.  
1. The handset is not placed properly on  
the base unit or charger.  
2. Charging contacts are dirty.  
3. The handset tone is turned off.  
4. The handset’s power is turned off.  
2. Move CLOSER to the base unit  
1. Lift handset off the base unit and carefully  
REPOSITION correctly.  
2. CLEAN charging contacts with a clean and dry  
cloth.  
No beep when  
handset is  
placed on base  
unit or charger  
3. Turn ON the handset tone from the Sounds Menu.  
4. CHECK batteries  
1. Handset battery is defective or faulty.  
2. Handset is not placed properly on the  
base unit or charger.  
1. REPLACE with new AAA rechargeable NiMH  
batteries.  
2. CHECK to make sure the battery icon is scrolling  
3. RE-INSERT batteries check + & -  
Battery icon  
remains empty  
but handset  
charged for 24  
hours.  
No symbol on  
the display.  
Bad audio  
3. Battery installed incorrectly.  
1. Battery is uncharged.  
2. The product is not properly connected.  
1. CHARGE battery.  
2. Make sure your product is properly PLUGGED-IN.  
1. Interference from nearby electrical  
appliance.  
2. Base unit is installed in a room with thick  
walls.  
1. Try plugging the base unit to a DIFFERENT location  
away from the appliance.  
2. Install the base unit in a DIFFERENT room OR use  
EXTENSION leads.  
quality (crackles,  
echo, etc.)  
3. The handset is too far from the base  
unit.  
1. Service not activated.  
3. Move CLOSER to the base unit.  
2. Check your SUBSCRIPTION with the SERVICE  
provider.  
Phone - Oricom M5000  
Frequency range  
Channel bandwidth  
Operating range**  
Standby time  
Specification  
1.88 – 1.9 GHz (bandwidth = 20MHz)  
1.728 MH  
Up to 300m outdoors, up to 50m indoors  
Up to 80 hours  
Caller ID does  
not work  
1. The ringer is off.  
2. Too many phones are sharing the same  
phone line.  
1. Turn ON the ringer.  
2. REMOVE some of the phones from the phone  
line.  
Phone does not  
ring when a call  
comes in.  
3. Base unit not plugged in  
Key pad may be locked  
3. Check base unit CONNECTIONS.  
UNLOCK keypad  
Talk time  
Typically 6 hours with speaker OFF/ 1 hour with speaker  
ON.  
Operating 0 to 40 ˚C  
Key pad does  
not work  
Temperate range  
Storage -20 to 60 ˚C  
1. Chip in handset has frozen.  
2. Chip in base unit has frozen.  
1. Use base unit for calls or RESET as shown below  
2. RESET phone by disconnecting main power &  
remove batteries. Reconnect after 1 minute.  
No dial tone on  
handset/base  
Compatibility  
Multiple handset capability  
Multiple bases  
Only GAP compatible DECT phones  
Up to 5 handsets per base  
Up to 4 bases per handset  
5 music & 4 monotone  
** Line of sight under optimum conditions  
1. Other handset may be still-on  
2. Check power to base  
1. Check ALL handsets & END calls.  
2. Check CONNECTIONS to wall & base  
Busy tone + in-  
use light on  
Ringer melodies  
Included Accessories  
Battery charge time  
Rechargeable Batteries  
Mains Power supply for Base unit  
Mains Power supply for Charger  
1. Handset busy  
2. Handset out of range  
3. Wrong handset number  
1. Check ALL handsets & END calls  
2. Move handset CLOSER to base unit  
3. Check HANDSET NUMBER  
Can’t transfer a  
call  
14 hours  
AAA Ni-MH 1.2V 600mAH  
Input: 230 Vac 50 Hz 60mA, Output: 9 Vdc 500 mA  
Input: 230 Vac 50 Hz , Output: 6 Vdc 150 mA  
1. Message overload  
2. Machine not switched on  
3. OGM2 selected  
1. DELETE old messages to allow new recordings  
2. SWITCH-ON answering machine  
3. Can only record with OGM1, CHANGE to OGM1.  
Answering  
machine won’t  
record  
1. Incorrect security code  
2. Some cordless & mobiles do not  
generate continuous tones  
3. Too long between key pressures, call  
cut.  
1. CHECK security code or RESET code  
2. Need to use a TONE-DIALLING phone  
Answering Machine  
Memory  
Redial memory  
Recording time  
Remote  
operation  
doesn’t work  
Up to 50 phone numbers (Up to 25 digits per number)  
Max 3 phone numbers  
11 minutes or max 55 messages  
3. RE-KEY strokes within 10 seconds maximum  
M5000 User guide.doc Page 17 of 20  
M5000 User guide.doc Page 18 of 20  
ABOUT YOUR PHONE  
ABOUT YOUR PHONE  
13  
Notes for operation in New Zealand  
14  
Warranty Information  
The grant of a Telepermit for any item of terminal equipment indicates only that TELECOM has accepted  
that the item complies with the minimum conditions for connection to its network. It indicates no  
endorsement of the product by TELECOM, nor does it provide any sort of warranty. Above all, it provides  
no assurance that any item will work correctly in all respects with another item of Telepermitted equipment  
of a different make or model, nor does it imply that any product is compatible with all of TELECOM’s  
network services. This device may be subject to ringing or bell tinkle when certain other devices are  
connected to the same line. If this occurs, the problem should not be referred to the Telecom Faults  
service.  
This product is covered by a 12 month warranty against defective workmanship or parts. The warranty does  
not extend to damage caused by misuse, negligence, excessive voltage, faults on the telephone line or  
lightning. This guarantee in no way affects your statutory rights. Full details of the warranty are contained in  
the enclosed warranty card.  
If you feel this product is not working correctly please consult the user guide and ensure that you are using  
the product in accordance with the instructions.  
Remove all extra telephone equipment and connect only this telephone directly to the telephone socket.  
This equipment shall not be set to make automatic calls to the Telecom “111” Emergency Service. This  
equipment may not provide for the effective hand-over of a call to another device connected to the  
same line.  
If the fault is still present, connect another telephone (if available) to the telephone socket. The results will  
show you whether the fault lies with this unit or with the telephone line. If the product is working correctly  
the fault is on the telephone line. Please contact your service provider for assistance  
REN (RN for New Zealand)  
To orders spare parts additional handsets, replacement batteries and in case of any technical  
issues you may have with product please consult our website for further information or send us an  
email for a prompt response to your enquiry. In the unlikely event of a fault developing, please  
contact us for assistance. If the product is then found to be faulty you will be asked to return it  
directly to us with a copy of the purchase receipt.  
The REN (Ringer Equivalence Number) or (RN) is of significance only if you wish to connect more than 1  
telephone to your telephone line. A standard telephone line has a maximum REN capacity of 3 (RN of 5). It  
is possible to connect 3(5) devices with a REN of 1 (RN of 1) with no degradation to the product’s  
performance. Exceeding this limit may cause the volume of the ringer in any phone to decrease or not ring  
at all.  
Caller ID  
Customers using NON-TELECOM toll services should NOT use the ‘dial back’ feature for local calls as this will  
incur a charge only the 7 digit number should be dialled. Some of the CID services listed may not be  
available in New Zealand.  
This telephone is not designed for making emergency telephone calls when the power fails. Make  
alternative arrangements for access to emergency services via corded or mobile telephone.  
New Zealand  
Atlas Gentech (NZ) Limited  
Private Bag 14927,  
Panmure, Auckland  
Customer support  
Fax: (09) 574 2722  
Ph: 0900 50 025 (Toll Call)  
M5000 User guide.doc Page 19 of 20  
M5000 User guide.doc Page 20 of 20  

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