ECO3400 Series
User Guide
Keep this user guide for future reference
WARNING
DO NOT USE STANDARD/ALKALINE BATTERIES IN THIS PRODUCT, AS THERE IS A
RISK OF EXPLOSION AND/OR INJURY. USE ONLY Ni-MH RECHARGEABLE BATTERIES
AS SPECIFICED IN THIS USER GUIDE. CONTACT ORICOM FOR REPLACEMENT
BATTERIES.
About Your Phone
Environment & Safety
Power requirements
This product requires an electrical supply of 220-240 volts, single-phase alternating current,
excluding IT installations defined in standard EN 60950.
CAUTION: The electrical network is classified as dangerous according to criteria in
the standard EN 60950. The only way to power down this product is by
unplugging the power supply from the electrical outlet. Ensure the electrical
outlet is located close to the apparatus and is always easily accessible.
CAUTION: Use only the mains adaptor supplied with this equipment. Incorrect
adaptor polarity or voltage can seriously damage the unit.
AC Adaptor Base
Input: 240V AC 50Hz
Output: 9V DC 500mA
AC Adaptor charger
Input: 240V AC 50Hz
Output: 6V DC 150mA
Battery requirements
Each handset requires two rechargeable Ni-MH batteries, size AAA 1.2V 650mAh (HR10/44).
WARNING: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT
TYPE. Never use non-rechargeable batteries. Use recommended type supplied
with this product.
•
•
•
Never use Alkaline or lithium batteries.
Do not dispose of the batteries in a fire, as they can explode.
Do not open or mutilate the battery. Released electrolyte is corrosive and can cause damage to
the eyes or skin. It can be toxic if swallowed.
•
•
•
•
Avoid contact with metal objects when handling the battery. These objects could short out the
batteries or cause the conductor to overheat resulting in burns.
Do not attempt to recharge the battery cell by heating it. Sudden release of battery electrolyte can
cause burns or irritation to the eyes or skin.
Observe the proper polarity, or direction, of any battery. Reverse insertion of the battery cell can
result in leakage or explosion.
Remove the batteries if you do not plan to use the product for several months at a time.
Warnings
•
•
•
Avoid exposure of this telephone to moisture or liquid.
To prevent electric shock, do not open the handset or base cabinet.
Avoid metallic contact (e.g. metal clips, keys) between the battery contacts and charging
conductors.
•
•
Do not use the handset in an explosive hazard area such as where there is gas leaking.
Do not use your telephone during an electrical thunderstorm as it is possible to get an electric
shock. Refer to information contained in the White Pages Directory.
As there is a slight chance that the telephone could be damaged by an electrical storm, it is
recommended that users unplug the phone from the mains supply and telephone socket during an
electrical storm.
•
•
•
Follow the local regulations regarding the disposal of your packing materials, exhausted batteries
and used phone. Wherever possible, recycle those materials.
We advise that this phone should not be used near intensive care medical equipment or by
persons with pacemakers.
•
•
Clean with a dry, soft, lint-free cloth. Never use cleaning agents, particularly aggressive solvents.
Because the phone works by sending radio signals between base station and handset, wearers of
hearing aids may experience interference in the form of a humming noise.
3
About Your Phone
•
Your phone can interfere with electrical equipment such as answering machines, TV and radio
sets, clock radios and computers if placed too close. It is recommended that you position the base
unit at least one metre from such appliances.
•
•
•
This telephone complies with applicable safety requirements for exposure to radio waves (EMR).
The mean power of this telephone does not exceed 20mW limit at which point testing is required.
The earpiece of the handset may attract small metal objects such as staples and pins. Care
should be taken when placing the handset near these items.
This telephone is not designed for making emergency telephone calls when the mains power fails.
Always have a corded phone available to be able to make and receive calls to emergency
services if the mains power fails.
•
Privacy of communications may not be ensured when using this telephone.
Environmental
•
The Ni-Mh batteries supplied with this product may be able to be recycled once they are unable
to recharge during normal operation. Always observe your local Council /State regulations
regarding the disposal of your packaging materials, exhausted batteries, and old equipment.
Always recycle where possible.
What’s in the Box?
Pack Contents
Depending on the model you have purchased the pack should contain the following items:-
EC03400-1 EC03400-2 EC03400-3
Number of Base units
1
1
0
1
1
1
2
1
2
1
1
1
1
4
1
3
2
1
1
1
6
Number of cordless handsets
Number of charging pods
Number of AC adaptors
Number of phone line cords
User guide and (Warranty card AUS only)
Handset Rechargeable AAA
Ni-MH Batteries (1.2V 650mAh)
If any of these items are missing, please contact the retailer where you purchased the product
from.
You may expand your ECO3400 by adding more handsets (ECO3450HS). These may be
purchased separately from the retailer where you purchased the product from, or direct from
Oricom (Australia). The ECO3400 can accommodate a total of 4 cordless handsets.
4
About Your Phone
Welcome
This user guide provides you with information and instruction you need to get the most from your
phone.
HOW TO USE THIS USER GUIDE?
The following symbols are used to alert you on important information.
•
•
Warning: Critical information for
preventing personal injury.
Caution: Critical information for preventing
damage to the product.
•
•
Tip: Information for easier operation.
Note: Explanatory or critical information
for carrying out an operation correctly.
NEED MORE HELP?
•
•
See the Troubleshooting section in this user guide on page 29.
5
About Your Phone
About your phone
THE HANDSET
1
Up Navigation & Call Log key
Scroll up menu items
Increase ringer and receiver volume
Enter incoming call log
Menu & OK key
Access main menu
Confirm selection/operation
Redial & More key
2
3
4
5
Enter redial log
View more record information
Talk key & Recall key
Make and receive calls
Send a recall signal
End & On/Off key
End current call
Exit menu/operation
Turn handset on/off
Down Navigation & Phonebook key
Scroll down menu items
Reduce ringer and receiver volume
Enter phonebook record review
Digit keys
Dial digits
Enter characters
Star & Ringer Off key
Dial *
Turn ringer on/off
6
7
8
9
Hash, Keylock, & Pause key
Dial #
Enter a pause
Lock/unlock keypad
10 Speaker key
Turn the speaker on/off
11 Intercom key
Make intercom call
Start conference call
12 Mute & Delete key
Mute/un-mute microphone
Delete character or digit
6
About Your Phone
THE BASE
1
3
2
4
Volume down key
Use to turn the speaker volume down.
Volume up key
Use to turn the speaker volume up.
OGM key
Memo key
Use to playback OGM.
Use to record OGM.
Use to playback memo.
Use to record memo.
5
7
9
6
Answering Machine On/Off key
Use to turn the answering machine
on/off.
Rewind & Alert key
Use to skip backward during playback.
Use to turn message alert on/off.
8
Stop & Play key
Use to play messages.
Use to stop an operation.
Forward & Screen key
Use to skip forward during playback.
Use to turn call screening on/off.
Page key
Find handset(s)
Enter registration mode
10
Delete key
Use to delete messages.
THE ICONS
Each icon gives you a visual message of what is happening on your handset.
Battery level
Voicemail indicator
Key lock
Call in progress
Caller ID indicator
Microphone Mute
Speaker on
Phonebook
Ringer off
Signal strength
Left/Right arrows
Up/Down arrows
7
About Your Phone
THE MENUS
Your phone offers a variety of features and functions grouped in the menus.
Browsing the menus
The main menu includes the Phonebook, Display, Sound, Settings, and System menus.
¾
¾
Press
Press
to enter the main menu.
to enter the incoming call log.
¾
¾
Press
Press
to enter the phonebook.
to enter the redial log.
TIP: Use
or
to navigate the menus.
TIP: Quick Exit. Press and hold
to exit from any menu instantly. All
unconfirmed changes will not be saved.
Taking a glance at the menus
PHONEBOOK
DISPLAY
SOUND
SETTINGS
Add Record
Edit Record
Delete
Handset Name
Handset
Base
Key Tones
Tones
Ans Machine
Auto Answer
Recall
Delete All
SYSTEM
INCOMING
REDIAL
Register
Save
Save
Select Base
Delete HS
Change PIN
Low RF Power
Reset
Delete
Delete All
Delete
8
Getting Started
Getting Started
CONNECTING YOUR PHONE
1.
Connect the output plug of the mains
adapter to the bottom of the base
unit.
2.
3.
Connect the mains adapter to a
standard wall outlet.
Connect the telephone line cord to
the phone socket at the bottom of
the base unit and the wall phone
socket.
Note: In Australia some phone wall sockets
are the old “non modular” style. If you
have this type of wall socket you will need
to purchase a modular converter plug (not
supplied).These can be obtained from
electronic stores.
IMPORTANT NOTE: DO YOU HAVE BROADBAND? If you do you must connect an in-line filter (not
supplied) between the telephone socket and your ECO3400 phone base to ensure that your broadband
and phone work properly. Ensure all phone sockets in use have their own in-line filter.
CONNECTING YOUR CHARGERS
* For multi-pack customer only
1.
Connect the power adapter of the
charger to a standard wall outlet.
CHARGING YOUR HANDSET
WARNING: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT
TYPE. Never use non-rechargeable batteries. Use recommended type supplied
with this product. Ni-MH batteries must be disposed of in accordance with the
applicable waste disposal regulations.
NOTE: Charge the handset(s) for 14 hours before initial use!
CAUTION: Check the batteries polarity when inserting the batteries. Incorrect
polarity may damage the product.
9
Getting Started
1.
Place the 2 rechargeable batteries
(included) into the battery
compartment.
2.
3.
Slide the battery door firmly into
place.
Place the handset on the base unit or
charger for charging.
NOTE: Handset may get warm during initial charge. This is normal. The handset
may take a few seconds to power up.
CHECKING THE BATTERY LEVEL
The battery icon displays the current battery level.
= 100% full
= 60% full
= 30% full
= Empty requires charging.
If you are on the phone while the battery is nearly flat, you will hear warning tones. Your call may be cut off
shortly after the warning.
WHAT IS STANDBY MODE?
Your phone is in standby mode when it is idle. The standby screen displays the handset name and
number, the signal icon, and the battery icon.
SETTING YOUR PHONE’S COUNTRY
If you have bought this phone in New Zealand you will need to select your country in order for it to work
properly according to your country’s standards. If you are in Australia you can skip this instruction as the
phone factory default is Australia.
1. After the phone is fully charged press
2. Enter the country code.
during standby mode.
Country
AUSTRALIA
NEW ZEALAND
Code
23
168
3. Press
. Your phone is now ready to use.
CHECKING THE SIGNAL STRENGTH
The signal icon displays the link status between your handset and the base unit. A steady icon
means your handset and the base unit are linked. A flashing icon means your handset and the base
unit are not linked.
If you move too far away from the base unit while you are on the phone, you will hear warning tones
notifying you that your handset is almost out of range – lost link. Take your handset closer to the base
unit or your call may be cut off shortly after the warning.
10
Getting Started
NOTE: If your handset has lost the link with the base, you will not be able to make
or receive calls. You will also not be able to carry out many of the phone functions
and features.
SWITCHING YOUR HANDSET ON/OFF
If you go on vacation you may prefer to turn off your handset to conserve power.
Switching off your handset
1. Press and hold
. The handset’s screen turns off.
Switching on your handset
1. Press
. The handset may take a few seconds to power up.
NOTE: Your handset cannot make or receive calls if the base power is
disconnected or the handset is turned off.
Call
TIP: Use
MAKING A CALL
or
to navigate the menus.
This section describes the different ways to make a call.
NOTE: Signal Strength. Check the signal strength before making a call and
during a call. For details, see Checking the signal strength on page 10.
1. Press
.
2. Dial the phone number. The number displays on the screen and is dialed out.
NOTE: Call Timer. During a call, the call timer displays the talk time of your
current call.
NOTE: Low Battery. During a call, you will hear warning tones if your handset is
almost out of power. Charge your handset as soon as possible. Placing the
handset on the base cradle or charger will end the call.
Pre-dialing
Pre-dialing lets you view and make changes to the number before making the call.
1. Enter the phone number. The number displays on the screen. You can make changes
before dialing out.
11
Getting Started
TIP: Press
to erase a digit.
to enter a pause. P displays on the screen.
Press and hold
2. Press
to dial out the call.
Redialing the last number
1. Press
2. Press
.
. The last dialed number displays on the screen and is dialed out.
Calling from your phonebook
For details on the phonebook, see Phonebook on page 16.
1. Press
.
2. Select the phonebook record you want.
3. Press to dial out the call.
Calling from the incoming call log
You can return a call from the incoming (received or missed) call log.
1. Press
.
2. Select the record you want.
3. Press
to dial out the call.
ENDING A CALL
1. Press
OR place the handset on the base cradle or charger.
ANSWERING A CALL
When you receive a call, your phone rings. Press
to answer the call.
TIP: Silent Ringer. When the phone is ringing, press
to turn off the ringer.
NOTE: Caller ID Service. Consult and subscribe from your service provider.
TIP: Missed Call Alert. When a call is missed, your phone displays . Press
to view the missed calls.
Turning off the ringer
You can turn off the ringer for all incoming calls.
1. Press and hold
during standby. displays on the screen. For details on the ringer
setting, see page 19.
12
Getting Started
Adjusting the earpiece volume
1. Press
or
to adjust the volume during a call. Press
to confirm.
Muting the microphone
The mute feature allows you to speak to someone in the house privately.
1. Press
voice.
during a call. The caller cannot hear you, but you can still hear the caller’s
again to un-mute the microphone. You can now communicate with the
2. Press
caller.
Using the handset speaker phone
The speakerphone lets you talk on the phone without holding onto the handset.
1. Press
during a call to turn the speaker on. Press
again to turn it off.
MISSING HANDSET(S)
1. Press
on the base unit. All the handsets connected to this base unit ring.
2. Press
on the base unit again to stop paging. All the handsets stop ringing OR
Press any key on the handset to stop the paging.
Caller ID
IF YOU SUBSCRIBE TO YOUR SERVICE PROVIDERS CALLER ID SERVICE WHEN THE PHONE RINGS
AND CALLER INFORMATION IS RECEIVED, THE DISPLAY WILL SHOW THE FIRST 12 DIGITS OF
THE CALLERS NUMBER. IF THERE IS AN IDENTICAL PHONE NUMBER STORED IN THE
PHONEBOOK, THAT PHONEBOOK NAME WILL BE DISPLAYED INSTEAD OF THE CALLER’S
NUMBER. YOUR PHONE AUTOMATICALLY STORES THE LAST 20 INCOMING CALLS
INFORMATION. EACH RECORD HOLDS UP TO 20 DIGITS.
CALL WAITING
You can use the recall button to answer a second call while you are on the phone. However this service
will need to be turned on. For example to turn on Telstra’s Call Waiting service:
1.
2.
Press
wait for dial tone then Press
43
You will hear a service tone then Press.
Take two different calls at the same time
If you have subscribed to your telephone network operators Call Waiting Caller ID service, your phone
will display the number of the second incoming call for around 20 seconds while you are talking on
the phone.
During a call, you will hear two loud beeps periodically to notify you of another incoming call. If you
wish to answer this call:
1.
When the handset receives a second call, the number of the caller appears on the display. It
will display for 20 seconds or until you press a key on the phone. Press listen for dial
tone then Press 2 to put the current call on hold and talk with the second caller.
2.
Subsequent presses of
callers.
listen for dial tone then Press 2 will toggle you between these 2
13
Getting Started
Multi-handset operation
YOU CAN USE THESE USEFUL FEATURES IF YOU HAVE 2 OR MORE HANDSETS REGISTERED TO
THE BASE.
CALLING ANOTHER HANDSET
NOTE: An intercom call can only involve 2 handsets that share the same base.
1. Press
.
2. Press the target handset number.
3. Wait for the other party to answer your call.
4. Press
to cancel or end the intercom call.
While you are on the phone
While talking on the phone, you can call another handset.
1. Press
during the call.
2. Press the target handset number. Wait for the other party to answer your call.
To toggle between the calls
1. Press
to switch between the outside call and the intercom call.
TRANSFERRING A CALL
1. Press
during a call.
2. Press the target handset number.
3. Press
after the other party answers your call. The outside call is now transferred
to the other handset.
MAKING A 3-WAY CONFERENCE CALL
A 3-way conference call is a call between you, an outside caller, and another handset user in your
house.
NOTE: A 3-way conference call requires 2 handsets that share the same base.
You are talking on the phone with an outside caller, and you want to involve another handset user in
this conversation.
1. Press
during your call with the outside caller.
2. Press the target handset number. Wait for the other party to answer your call.
3. Press and hold
4. Press
for 2 seconds. You are now on a 3-way conference call.
to end the conference call.
14
Text and Numbers
Text and Numbers
You can enter text and numbers for handset name, phonebook record, and others.
ENTERING TEXT AND NUMBERS
1. Find the key with the character you want.
2. Press it as many times as needed for the character to display on the screen.
Figure 1: Input table
Key
0
Characters
0
1
space
1
B
E
H
K
N
Q
U
X
2
A
D
G
J
C
F
I
2
3
4
5
6
S
8
Z
3
4
5
L
6
M
P
T
O
R
V
Y
7
7
9
8
9
W
ERASING TEXT AND NUMBERS
Erasing a single character
1. Press
to delete the character left of the cursor.
Erasing all characters
1. Press and hold
to delete all the characters on screen.
15
Phonebook
Phonebook
Each handset has a phonebook that can store up to 50 records. Each phonebook record can have a
name of up to 12 characters long and a number of up to 20 digits long.
TIP: Use
or
to navigate the menus.
VIEWING THE PHONEBOOK
1. Press
.
2. If you want to view the details of the record, press
.
Searching a record
You can search the phonebook by scrolling or by searching the first character.
Searching by scrolling
1. While at the phonebook, press
or
to scroll.
Searching by the first character
1. While at the phonebook, press the digit key that contains the character that you want
to search.
CALLING FROM THE PHONEBOOK
2. Press
.
3. Select the phonebook record you want.
4. Press to dial out the call.
NOTE: 2nd Call Service. You can make a second call whilst on a call. Consult the
instructions provided by your telephone service provider.
16
Phonebook
ADDING A RECORD
NOTE: Memory Full. If your phonebook is full, a notification displays. Delete
unnecessary records before adding new ones.
1. Press
.
2. Select PHONEBOOK Æ ADD RECORD. Press
.
3. Enter the name. Press
.
NOTE: Text and Number Editing. See Text and Numbers on page 15.
4. Enter the number.
NOTE: Duplicate Number. Phonebook records with identical name and/or
number cannot be saved.
TIP: Pause. Press and hold
to insert a pause.
5. Press
to confirm. Your new record is saved.
EDITING A RECORD
1. Press
.
2. Select PHONEBOOK Æ EDIT RECORD. Press
3. Select the record you want to edit. Press
.
.
4. Edit the name if necessary. Press
5. Edit the number if necessary.
.
6. Press
to confirm. Your record is saved.
DELETING A RECORD
1. Press
.
2. Select PHONEBOOK Æ DELETE. Press
.
3. Select the record you want to delete. Press
confirmation request.
twice. The handset displays a
4. Press
to confirm. The record is deleted.
DELETING ALL RECORDS
1. Press
.
2. Select PHONEBOOK Æ DELETE ALL. Press
. The handset displays a
confirmation request.
3. Press
to confirm. All records are deleted.
17
Phonebook
Call Log
The call log stores the call history of all the incoming (missed or received), and dialed calls.
Calls
What is this?
Stored records
Incoming
Dialed
Calls that you received.
Calls that you have made.
Up to 20
1
The call history includes information of the caller name, number, call time, and date.
TIP: Use
VIEWING THE CALL RECORDS
TIP: New Call Icon. When you are viewing the incoming call log, you will see
or
to navigate the menus.
the new call icon
call.
flashing if the call record you selected is a new missed
1. Press
Press
to view the incoming call log OR
to view the dialed call log.
2. Select the record you want. If you want to view the details of the record, press
for more information.
MAKING A CALL FROM THE CALL LOG
Returning a call
To return a call from the incoming call log, see
Calling from the incoming call log on page 12.
SAVING A CALL RECORD TO YOUR PHONEBOOK
1. Press
after selecting a call record.
2. Select SAVE. Press
.
3. Edit the name if necessary. Press
4. Edit the number if necessary.
.
5. Press
. Your record is saved.
DELETING A CALL RECORD
1. Press after selecting a call record.
2. Select DELETE. Press . The handset displays a confirmation request.
3. Press to confirm. The record is deleted.
DELETING ALL INCOMING CALL RECORDS
1. Press
after entering the incoming call log.
2. Select DELETE ALL. Press
. The handset displays a confirmation request.
3. Press
to confirm. All records are deleted.
18
Custom Options
Custom Options
Make this your handset – change the look and sound to suit your needs and tastes.
Naming your handset
Every handset can have its own name. It displays on the screen during standby.
1. Press
2. Select DISPLAY Æ HANDSET NAME. Press
3. Edit the name. Use to make correction.
4. Press to confirm. The new setting is saved.
.
.
Setting your phone’s ringer melody and volume
1. Press
.
2. Select SOUND Æ HANDSET (or BASE) Æ MELODY (or VOLUME). Press
.
3. Select the melody (or volume) you want. Press
saved.
to confirm. The new setting is
Setting the key tone
Key tone is the sound you hear when you press a key on your handset.
1. Press
2. Select SOUND Æ KEY TONES. Press
3. Select the new setting. Press to confirm. The new setting is saved.
.
.
Setting the handset tones
Handset tones will sound upon a successful or unsuccessful operation.
1. Press
.
2. Select SOUND Æ TONES. Press
.
3. Select the new setting. Press
to confirm. The new setting is saved.
19
Extra Features
Calling Features
Your phone supports a number of call-related features to help you handle and manage your calls.
AUTO ANSWER
Auto answer enables you to answer an incoming call by simply picking up the handset from the
charging cradle. You do not need to press a key to answer the call.
Activating/Deactivating auto answer
1. Press
2. Select SETTINGS Æ AUTO ANSWER. Press
3. Select the new setting. Press to confirm. The new setting is saved.
.
.
RECALL SELECTION
You can use the Recall button on your telephone when using your network operator’s services
such as call waiting etc. A subscription may apply for these services contact your network
operator for more information. If this is not working correctly change the setting using the
instruction below:
Selecting recall duration
1. Press
.
2. Select SETTINGS Æ RECALL. Press
.
3. Select the new setting. Recall 1= Australia, Recall 2 = New Zealand. Press
confirm. The new setting is saved.
to
Extra Features
Discover and explore the additional features your phone offers! Find out how these features can
benefit you and help you make the most from your phone.
TIP: Use
KEYPAD LOCK
or
to navigate the menus.
You can lock the keypad to prevent accidental presses on the handset while you are carrying it
around.
Locking the keypad
1. Press and hold
. The keypad is locked. KEY LOCKED is displayed.
NOTE: Making Calls. You will not be able to make any calls including
emergency calls when the keypad is locked.
Unlocking the keypad
1. Press and hold
. The keypad is unlocked.
20
Extra Features
VOICEMAIL INDICATION
NOTE: Voicemail Indication Service. Consult and subscribe from your service
providers service.
Voicemail indication is a visual voicemail alert. On the ECO3400, you see an envelope
there is a voicemail waiting in your service providers mailbox(es).
icon when
Retrieving voicemail(s)
To retrieve your voicemail(s), consult your service providers instructions.
Clearing the voicemail indicator
After checking your voicemail(s), the voicemail indicator
will be cleared automatically after
receiving a signal from the network. If you want to, you can also clear the voicemail indicator
manually if it fails to reset.
1. Reset the power of the base unit (Unplug the power adapter of the base unit. Wait for
30 seconds. Plug in the power adapter again.) The voicemail indicator will be cleared.
21
The System
The System
TIP: Use
or
to navigate the menus.
REGISTERING YOUR HANDSET
Registration allows communication between your base unit and handset(s). If your handset is not
registered, you will not be able to make a call or use some of the functions and features on the
phone.
NOTE: Your handset is already registered when you buy 1-4 handset packs.
If your handset displays UNREGISTERED, follow the steps below to register your handset.
1. Press
2. Press
on the base unit for 4 seconds.
on the handset.
3. Select SYSTEM Æ REGISTER. Press
.
4. Enter the system PIN (Pre-set: 0000).
5. Press 1 to select the base number you want. Your handset starts searching for the base.
Registration shall be completed within 30 seconds. If registration is successful, the signal
icon displays steadily. If registration failed, repeat the above procedure.
NOTE: Your base can register up to 4 handsets. After registering 4 handsets,
your base unit registration memory is full. If you attempt to register an
additional handset, registration will not be successful.
DELETING A HANDSET
Use one handset to delete (de-register) another handset that shares the same base unit.
1. Press
2. Select SYSTEM Æ DELETE HS. Press
3. Select the handset (number) you want to delete. Press
.
.
.
TIP: Handset Number. The handset number displays beside the handset name
during standby.
4. Enter the system PIN. Use
to make correction.
5. Press
. The handset is deleted.
CHANGING THE SYSTEM PIN
The system PIN is used for registering, deleting handsets, and protecting the access rights to some of
the other menus. The pre-set system PIN is 0000. You can personalize the PIN for greater security.
1. Press
.
2. Select SYSTEM Æ CHANGE PIN. Press
.
22
The System
3. Enter the system PIN. Press
to confirm. Use
.
to make correction.
4. Enter the new system PIN. Press
5. Enter the new system PIN again for verification.
6. Press . The new setting is saved.
NOTE: Forgotten PIN. Write down your PIN and save it for future use. If you
have forgotten the PIN, call your manufacturer for assistance.
RESETTING TO FACTORY DEFAULT SETTINGS
You can reset your phone settings to the factory default.
1. Press
.
2. Select SYSTEM Æ RESET. Press
.
3. Enter the system PIN. Press
to confirm all settings have reset.
NOTE: After reset, your handset’s power switches off. It will switch back on in a
few seconds after updating all the settings.
To find out what settings are being reset, see below.
Appendix
DEFAULT (PRE-PROGRAMMED) SETTINGS
General Setting
Language
English
Off
Handset Name
Reset
Auto Answer
Recall Duration
Recall 1
Sounds Setting
Handset Melody
Base Melody
Melody 3
Melody 1
On
Handset Ringer Volume
Base Ringer Volume
Receiver Volume
Level 5
Level 3
Level 2
Handset Key Tones
Handset Tones
On
Call Log Setting
Incoming Call Log
Unchanged
Reset
Dialed Call Log
PIN Code
Unchanged
0000
Message Waiting Indicator
System Setting
Base Selection
Auto
Answering Machine Setting
Answer Machine Status
Message Alert
On
On
000
Ring Delay
Call Screening
On
RA PIN Code
Answering Machine Language
Speaker’s Volume
23
The Answering Machine
The Answering Machine
When first switched on, your answering machine is ready to be used. Your answering machine is set
to answer and record mode. The answering machine gives you clear visual messages on its display.
You can also record memos and access the answering machine remotely.
SWITCHING THE ANSWERING MACHINE ON/OFF
1. Press
during standby.
Once switched on, your answering machine will answer incoming calls after a certain number of rings
depending on the ring delay setting, see Setting ring delay on page 27.
OUTGOING MESSAGES (OGM)
OGM is the message your caller hears when the answering machine picks up the call. Your answering
machine comes with two pre-recorded OGM: Answer and Record mode, and Answer Only mode. It is
always set to answer and record mode.
Setting the default OGM
These are the pre-recorded OGM.
Answer and record
This allows the caller to leave a message for you. You can also record your own OGM for
answer and record mode. “Hello, your call cannot be taken at the moment, so please
leave your message after the tone.”
Answer only
This does not allow the caller to leave a message for you. Your answering machine
switches to answer only mode if its memory is full. “Hello, we’re sorry your call cannot
be taken at the moment, and you cannot leave a message, so please call later.”
Recording an OGM
The maximum length of the OGM is 40 seconds. After recording, your new OGM will replace the old one.
1. Press
for 2 seconds.
2. Start recording after the beep.
TIP: For better audio quality, speak into the microphone of the base unit when
recording.
3. Press
to stop recording or recording will stop after 40 seconds. The recorded OGM
will play back automatically for review.
TIP: If you want to restore the pre-recorded OGM, simply delete your current
OGM.
Listening to the current OGM
1. Press
2. Press
.
to stop OGM playback or it will stop when the OGM is finished.
24
The Answering Machine
Deleting an OGM
1. Press
while listening to the OGM. The pre-recorded OGM is restored.
NOTE: The pre-recorded OGM cannot be deleted.
INCOMING MESSAGES (ICM)
Each message can be up to 2 minutes long. When you have received new messages on your answering
machine, its display will keep flashing the number of new messages received. If you pick up your phone
when the caller is leaving a message, the recording will stop, and you can talk to the caller in person.
NOTE: Memory Full. Your answering machine displays FU. It will automatically
switch to answer only mode. You need to delete some messages to allow for
more messages to be recorded.
Playing ICM
ICM will be played back in the sequence they were recorded.
1. Press
. New messages start playing.
During playback, you can perform any of the following function.
•
•
Adjust the volume. Press
to increase and
to decrease the speaker’s volume.
Skip backward.
¾ During message playback, press
to replay the message from the beginning.
¾ During the first second of the current message, press
to play the previous message.
•
Skip forward. Press
Stop playback. Press
to skip to the next message.
.
•
•
Delete current message. Press
.
NOTE: Deleted message(s) cannot be recovered.
Deleting an ICM
1. Press
during message playback. The current message is deleted.
Deleting all old ICM
1. Press
for 2 seconds. The answering machine sounds 2 beeps.
2. Press
again within 5 seconds. All old messages are permanently deleted.
25
The Answering Machine
MEMO
A memo is a message you can leave for other users of your phone.
Recording a memo
You can record one memo (up to 2 minutes long). Delete the old memo before recording a new one.
1. Press
for 2 seconds.
2. Start recording after the beep.
TIP: For better audio quality, speak into the microphone of the base unit when
recording.
3. Press
to stop recording or recording will stop after 2 minutes. The recorded memo
will play back automatically for review.
Playing the memo
1. Press
2. Press
during standby.
to stop playback or it will stop when the memo is finished.
TIP: The memo will also playback when you are listening to ICM.
Deleting the memo
1. Press
during memo playback. The memo is deleted.
NOTE: Deleted memo cannot be recovered.
CALL SCREENING
Call screening allows you to hear the caller while they are leaving a message. You can then
decide if you want to talk to the caller directly.
1. Press
during standby.
The answering machine emits one beep for On, and two beeps for Off.
MESSAGE ALERT
Message alert gives you an indication that you have new message(s) saved in the answering
machine. You will hear a short beep periodically.
1. Press
during standby.
The answering machine emits one beep for On, and two beeps for Off.
26
The Answering Machine
ADJUSTING THE PLAYBACK VOLUME
You can adjust the volume of call screening and message playback.
1. Press
to increase or
to decrease the volume.
SETTING RING DELAY
Ring delay is the number of rings your phone will ring before the answering machine picks up the call.
This setting only applies when your answering machine is switched on. You can change this setting to
2 – 7 rings or toll saver.
1. Press
2. Select SETTINGS Æ ANS MACHINE Æ RING DELAY. Press
3. Select the new setting. Press . The new setting is saved.
on the handset.
.
TIP: Toll Saver. Toll saver is a cost effective way to manage your messages
when accessing your answering machine remotely. When toll saver is selected,
your answering machine will pick up the call after 2 rings if you have new
messages or 4 rings if you have no new message.
REMOTE ACCESS
You can operate your answering machine when you are away from home by calling your phone from a
touch tone phone and entering a 3-digit remote access PIN code.
Changing your remote access code
The remote access PIN code is used for operating your answering machine remotely. The pre-set RA
PIN code is 000. You can personalize the RA PIN code for greater security.
NOTE: The REMOTE ACCESS (RA) PIN is different from your 4-digit system PIN.
1. Press
2. Select SETTINGS Æ ANS MACHINE Æ RA PIN CODE. Press
3. Enter your current RA PIN code (Pre-set: 000). Press
4. Enter a new 3-digit RA PIN code. Press
5. Enter the new 3-digit RA PIN code again for verification.
6. Press . The new setting is saved.
on the handset.
.
.
.
Accessing your DTAM remotely
1. Make a call to your phone.
2. Press * when OGM starts playing.
3. Enter your RA PIN code. You now have access to your answering machine.
NOTE: You have 3 tries to enter the correct remote access PIN code before your
phone hangs up.
4. Press a key to carry out a function. See the Remote Access Commands Tables in the
Appendix for a list of available functions.
27
The Answering Machine
TIP: Press 5 to stop the current operation and re-start from the beginning.
NOTE: Your phone will hang up automatically if no key is pressed for 8 seconds.
REMOTE ACCESS COMMANDS
Table 1: Commands at the remote menu
Table 2: Commands during message playback
Key Function
Key Function
2
4
5
6
7
8
To play messages
To play Memo
1
2
3
5
0
To play previous message
To repeat current message
To play next message
To stop an operation
To play OGM
To stop message playback
To delete current message
To record Memo
To switch the answering machine
on/off
9
0
To record OGM
Press twice to delete all old messages
28
Appendix
TROUBLESHOOTING
Problem(s)
Tip(s)
No dial tone
•
•
•
Check your phone connections.
The handset may be out of range. Move closer to the base.
The battery capacity may be low. Charge battery.
Signal icon flashing
•
•
The handset may be out of range. Move closer to the base.
If the handset displays UNREGISTERED, register the handset. See page
22.
Registration fails
continuously
•
Your base memory may be full. Delete an un-used handset and try again. See
page 22.
No parking tone
•
•
The handset may not be placed properly on the cradle. Try again.
Charging contacts may be dirty. Disconnect the power supply first and then
clean contacts with a damp cloth.
•
Turn on the handset tone. See page 19.
Handset on the charger
does not charge
•
•
•
The batteries may be defective. Purchase new batteries from your dealer.
Check that the batteries are inserted correctly.
Make sure the handset is placed properly on the charger. The battery icon
animates while charging.
No display
•
•
Check that the batteries are charged.
Check the power and phone connections.
Bad audio (crackles,
echo, etc.)
•
If you have Broadband installed you MUST install high quality line filters (not
supplied) on all phone sockets. This is not a problem with your phone.
•
•
The handset may be nearly out of range. Move closer to the base unit.
The phone may be interfered by nearby electrical appliances. Move the base
unit.
•
•
The phone may be at a location with thick walls. Move the base unit.
Handset does not ring
Check that the handset ringer is turned on. See page 19.
Caller ID does not
display number
•
•
Caller ID service may not be activated. Check with your service provider.
The caller’s information may be withheld or is unavailable.
Cannot make/answer a
2nd call
•
•
•
2nd call service may not be activated. Check with your service provider.
Check that the recall selection is correct. See page 20.
Check that the correct country is selected. See page 10.
29
Notes for operation in New Zealand
The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has
accepted that the item complies with the minimum conditions for connection to its network. It
indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.
Above all, it provides no assurance that any item will work correctly in all respects with another
item of Telepermitted equipment of a different make or model, nor does it imply that any product
is compatible with all of Telecom’s network services. This device may be subject to ringing or bell
tinkle when certain other devices are connected to the same line. If this occurs, the problem
should not be referred to the Telecom Faults service.
This equipment shall not be set to make automatic calls to the Telecom “111” Emergency Service.
This equipment may not provide for the effective hand-over of a call to another device connected
to the same line.
REN (RN for New Zealand)
The REN (Ringer Equivalence Number) or (RN) is of significance only if you wish to connect
more than 1 telephone to your telephone line. A standard telephone line has a maximum REN
capacity of 3 (RN of 5). It is possible to connect 3(5) devices with a REN of 1 (RN of 1) with no
degradation to the product’s performance. Exceeding this limit may cause the volume of the
ringer in any phone to decrease or not ring at all.
Caller ID
Customers using non Telecom toll services should not use the dial back feature for local calls as
this will incur a charge only the 7 digit number should be dialled. Some of the CID services listed
may not be available in New Zealand.
This telephone is not designed for making emergency telephone calls when the power fails.
Make alternative arrangements for access to emergency services.
Warranty (Australia)
(a) Warranty Oricom International Pty Ltd (Oricom) warrants that the product is free from
defects in materials and workmanship for a period of 12 months effective from the date of
purchase. This warranty in no way affects your statutory warranty under the Trade Practices Act
1974 or any other similar legislation. It is important that you read the Warranty Card as it
contains full and additional details of the warranty, limitation of warranty and conditions for
receiving the warranty services during the warranty period. The Warranty Card is located in the
package.
(b) Exclusion and limitation of liability. Oricom will not be in breach of a warranty or condition
expressly stated in this User Guide or the Warranty Card or implied by the Trade Practices Act
and excludes any liability arising under any statutory or common law for damages or any other
remedy if the damage occurs as a result of:
(i) Failure by you to follow the instructions in the User Guide for the installation and proper
functioning of the product;
(ii) Negligence on your part or misuse by you of the product;
(iii) Any un-controlled external cause to the phone not functioning including but not limited to
electricity failure, lighting, over voltage;
(iv) Non adherence by you to the warnings in the User Guide and the User Guide generally; and
(v) Modification to the product or services carried out to the product by anyone other than Oricom
or on Oricom’s behalf.
Oricom will not be liable for consequential losses including loss of profits arising from a cause of
action in contract, tort or any other statutory or common law (except where a statute or any law
prohibits this exclusion). The warranty does not extend to damage caused by misuse, negligence,
excessive voltage, faults on the telephone line or lightning. This warranty in no way affects your
statutory rights. Full details of the warranty are contained in the enclosed warranty card.
Customer Support
30
If you feel this product is not working correctly please consult the user guide and ensure that you
are using the product in accordance with the instructions. Remove all extra telephone equipment
and connect only this telephone directly to the telephone socket. If the fault is still present,
connect another telephone (if available) to the telephone socket. The results will show you
whether the fault lies with this unit or with the telephone line.
If the product is working correctly the fault is on the telephone line. Please contact your network
operator for assistance.
To order spare parts additional handsets, replacement batteries and in case of any technical
issues you may have with product please consult our website for further information or send us
an email for a prompt response to your enquiry.
In the unlikely event of a fault developing, please contact us for assistance. If the product is then
found to be faulty you will be asked to return it directly to us with a copy of the purchase receipt.
Australia
New Zealand
Oricom International Pty Ltd
Locked Bag 658
South Windsor, NSW 2756
Atlas Gentech (NZ) Limited
Private Bag 14927,
Panmure, Auckland
Customer support
Customer support
Email: [email protected]
Fax: (02) 4574 8898
Email:[email protected]
Fax: (09) 574 2722
Ph: (02) 45748888 or
Ph: 0900 50 025 (Toll Call)
1300 889 785 (for the cost of a local
call (excludes calls from mobiles)
31
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