NCD ThinSTAR 300
User’s Guide
Part Number 9300744
November, 1998
Network Computing Devices, Inc.
350 North Bernardo Avenue
Mountain View, CA 94043
Contents
NCD ThinSTAR 300 User’s Guide
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iv
NCD ThinSTAR 300 User’s Guide
CHAPTER 1
NCD ThinSTAR 300 Basics
This chapter describes your NCD ThinSTAR 300
Topic
See
“What is a Windows-based Terminal?”
“Start-Up Options”
page 1-1
page 1-2
page 1-11
page 1-13
“Using the Connection Manager”
“Logging Off”
What is a Windows-based Terminal?
Your NCD ThinSTAR 300 Windows-based Terminal is a
simple thin client device that allows you to use Microsoft
Windows applications running on Windows NT servers
(configured with Microsoft Windows NT 4.0, Terminal
Server Edition) or Citrix ICA servers. In the context of this
manual, Terminal Server refers to the Microsoft server
software, Terminal Server host refers to the server computer.
Once you connect to a Terminal Server host or Citrix ICA
server and log on, the server’s desktop displays on your
terminal screen. Using the desktop is the same as using
Windows 95 or Windows NT 4.0.
What is a client?
A client is an application (software) or device that can
communicate over a network with a server (a powerful
computer). A “thin” client is very simple software that
communicates with a very powerful server.
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Start-Up Options
This section describes the steps to take to start a session
with a server using the NCD ThinSTAR 300. How to start
the terminal, the most common initial panel displays, and
how to create a connection are explained.
Two Power Modes
Your NCD ThinSTAR 300 terminal has a power switch in
the back, and an on/ off button in the front. When the
power switch is on, you can turn off the terminal by
pressing the on/ off button in the front. To re-start your
terminal, simply press the button on the front of the
terminal again.
Use the on/ off button for daily powering down and up of
the terminal. The power switch in back need be used only
for installing new hardware or other system
administration procedures.
Initial Start-Up
For initial start-up, switch the power on in the back of the
terminal and turn on the monitor. The NCD ThinSTAR
300 and Microsoft Powered by Windows CE logos
display, a chime sounds, and the screen briefly goes
blank. What happens next depends on how your terminal
is configured.
The terminal displays one of the panels shown on the
next page. The most common initial display panels are
shown. If your display differs, see Chapter 3 or your
system administrator.
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Initial Display Panels
Terminal Server Desktop
If a connecting panel displays briefly, and the
Terminal Server desktop displays, you are
Logon Information panel displays, log on to
the server. If a WinFrame desktop displays, see
your WinFrame documentation for operating
procedures.
For more information, see “If a Desktop
Displays” on page 1-3.
Connection Manager
If the NCD ThinSTAR Connection Manager
displays, you connect to a server by clicking
on a Connection Nameand clicking
Connect(or simply double-click the Name).
For more information, see “If the Connection
Manager Displays” on page 1-5.
Setup Wizard
If the NCD ThinSTAR Setup Wizard displays,
your terminal has not been configured. You
will have to take further steps in order to use
it.
For more information, see “If the Setup Wizard
Displays” on page 1-5.
If a Desktop Displays
Your terminal may have been configured with an
automatic logon and application start-up. Once the
Desktop displays, wait a few moments to see if your
application begins running.
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Alternatively, your terminal may have been configured
with a connection, and automatic logon, but no automatic
application start-up. In that case, if in WinCenter, open
the Program Manager (if not already open) and
double-click on the application you need. If in
MetaFrame or Windows NT, use Start > Programs to
begin your application.
It is also possible that your terminal may have been
configured with a connection but no automatic logon or
application start-up. In that case, a Logon Information
panel displays.
Figure 1-1 Logon Panel Example
If a Logon Information panel displays:
1. Enter your Usernameand Password.
2. If the Windows NT Domainor Citrix WinFrame From
field displayed in the panel is not correct, select
another from the drop-down list. If you are not sure
which Domainor Fromname to use, ask your system
administrator.
3. Click OK.
For more detailed information about the Windows NT 4.0
desktop, see Chapter 2.
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If the Connection Manager Displays
Depending on how your terminal is configured, the NCD
ThinSTAR Connection Manager may list one or more
connections. If the Connection Manager displays:
1. Select a connection by clicking on its Connection
Namein the connection list and clicking Connect(or
simply double-click the Name). If the connection was
defined for automatic logon, and the server it connects
to is running, the terminal makes the connection and
you are logged on.
2. If the a Logon Information panel displays:
a. Enter your User nameand Password.
b. If the Domainor Fromfield displayed in the panel
is not correct, select another from the drop-down
list.
c. Click OK.
For more detailed information about the Windows NT 4.0
desktop, see Chapter 2.
If the Setup Wizard Displays
The first time a terminal starts, the NCD ThinSTAR Setup
Wizard displays. The wizard may also display under
other circumstances.
Ask your system administrator whether you need to
change any of the data in the wizard screens. The
following instructions assume you are going to use the
terminal’s default values, which should work well under
most conditions.
To page through the Wizard:
1. Click Nextin the first Wizard page.
2. Click Acceptin the license acceptance page.
3. Click Nextin all of the remaining data entry pages.
4. In the last page, click Finish. You now have a default
connection configured for your terminal.
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After you finish with the NCD ThinSTAR Setup Wizard, a
Connection Wizard may display; see the next section for
information.
If a Connection Wizard Displays
If your terminal has not been configured with any
connections, a connection wizard may display. The three
wizards described here are:
■ Microsoft Terminal Server Client’s WTS Connection
Wizard
■ Citrix ICA Client’s Connection Wizard
■ NCD Dial-Up Client’s Make New Dial-Up Connection
Wizard
This section describes the steps to take to configure a
connection with each of the three wizards.
Note In addition to these connection wizards,
your terminal may display other Client
Connection Wizards, depending on how
your terminal has been configured with
optional software products.
The WTS Connection Wizard
If the WTS Connection Wizard displays, you must create
a Microsoft RDP connection, using the name or network
address of the Terminal Server host.
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Figure 1-2 WTS Connection Wizard
To create a connection:
1. In the first page of the WTS Connection Wizard:
a. Enter a brief description of the connection in the
Namefield.
b. Enter the name (or network IP address) of a
Terminal Server. Click Next. If you plan to use the
NCD Dial-Up Client, enter the FQDN (fully
qualified domain name, for example,
accthydra.ncd.com) for the server, not an
abbreviated version.
2. Click Nextin all of the remaining data entry pages.
3. Click Finishin the last page. The NCD ThinSTAR
Connection Name, then click Connect(or simply
double-click the Name). The Terminal Server’s Logon
Information panel displays. For detailed information
about logging on, see “If a Desktop Displays” on page
1-3.
For detailed information about the Windows NT 4.0
desktop, see Chapter 2.
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The Citrix ICA Connection Wizard
If the Citrix ICA Connection Wizard displays, you must
create a Network or Dial-In ICA Client connection to a
Citrix WinFrame or Terminal Server MetaFrame server
using the name or network address of the host (server
computer). As with other connections, you can configure
the automatic start-up of an application or a published
application (ICA connections only). A published
application is one which your system administrator has
named and configured to be available to everyone on the
network.
Figure 1-3 Citrix ICA Connection Wizard
To create a connection:
1. Begin by selecting the connection type, either a
Network Connection, or a Dial-In Connection. If you
select a Dial-In Connection, the next page asks for the
phone number of the modem to which you wish to
connect. The remaining pages are the same as for a
Network Connection. Click Next.
2. In the next page select a Citrix server or Published
Application for your connection. If you select
Published Application you must use one that is listed,
if no published applications are listed, select a Citrix
Server instead. Click Next
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3. If desired, select an application for automatic start-up.
Click Next.
4. If desired, specify logon information. Click Next.
5. Select Window Options, if needed. Click Next.
6. Set Compression, Cache, and Sound, if needed. Click
Next.
7. Select a Title for the connection. Click Finish. The
8. Select the connection you just added and click
Connect(or simply double-click the Name). The
Terminal Server’s Logon Information panel displays.
For detailed information about logging on, see “If a
Desktop Displays” on page 1-3.
For detailed information about the Windows NT 4.0
desktop, see Chapter 2.
The Dial-Up Connection Wizard
If the Make New Dial-Up Connection Wizard displays,
you must create a PPP (point-to-point protocol)
connection, using the phone number of the modem to
which you wish to connect. You also need to know the
FQDN (fully qualified domain name, for example,
accthydra.ncd.com) or IP address of the server to which
you wish to connect.
Figure 1-4 Dial-Up Connection Wizard
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To create a dial-up connection follow these steps:
1. Give the dial-up connection a name and click Next.
2. Click Nextto accept the default modem, or select a
modem and configure it, if necessary.
3. Enter the phone number of the modem to which you
wish to connect. Click Next.
4. Associate a protocol (RDP or ICA) with your dial-up
connection by selecting a session to start. This
selection is optional. Click Finish, the Connection
Manager displays.
5. Select the dial-up connection and click Connect. A
logon panel displays, complete the data fields and
click Connect. A “Connecting to...” panel displays,
followed by a “Successful Connection” panel, and
then a “Duration of Connection” panel.
6. Press CTL+ALT+ENDto bring up the NCD Connection
Manager, select a connection to a server and click
Connect (or simply double-click the Name). A logon
panel may display before you are connected.
Note The server must be defined with its FQDN
(fully qualified domain name, for
example, accthydra.ncd.com) or IP
Address for the connection to complete.
Switching the Terminal to Dial-Up Mode
Set the terminal to dial-up mode in the Setup Wizard or
in the Terminal Properties > Management tab > Network
Options panel.
Once the terminal is set to dial-up mode (the terminal
restarts for the setting to take effect), the Connection
Manager displays, or, if a dial-up connection has not been
previously defined, the Make New Dial-Up Connection
Wizard displays.
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Switching the Terminal to LAN Mode
You can put the terminal back into LAN mode with the
Terminal Properties > Management tab > Network
Options panel. The terminal restarts for the setting to take
effect.
In LAN mode, dial-up connections display in the
Connection Manger but cannot be activated.
Using the Connection Manager
The NCD ThinSTAR 300 Connection Manager lists all
defined connections to Terminals Servers as well as all
defined dial-up connections. Active connections are
indicated in the Status column.
To display the NCD ThinSTAR Connection Manager,
press CTRL+ALT+END.
Figure 1-5 NCD ThinSTAR Connection Manager
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The Connection Manager lets you:
■ Start connections or switch among currently active
connections.
— Select the desired Connection Name and click
Connect(or simply double-click the Name).
■ Stop connections.
— If problems on the server cause your connection to
not respond to a normal logoff (see the following
section “Logging Off” on page 1-13) bring up the
NCD ThinSTAR Connection Manager, select the
connection and click End.
■ Add or edit new connections.
— Use the Configure tab. Clicking Addbrings up a
New Connection panel. Depending on which
connection type you choose, data entry panels
display. Complete all needed entries and click OK.
Note If the configure tab is not displayed, your
system administrator has disabled it.
Starting Multiple Connections
The NCD ThinSTAR 300 allows multiple simultaneous
connections to one or more servers. The number of
connections you start is limited by the amount of
memory in your terminal.
To start your second connection:
1. Press CTRL+ALT+ENDto bring up the NCD ThinSTAR
Connection Manager.
2. Select the Connection Name to start, then press
Connect.
To switch between your running connections:
1. Press CTRL+ALT+ENDto bring up the NCD ThinSTAR
Connection Manager.
2. Select one of the Connection Nameswhose “Status”
field is “Active”, then click Connect.
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or
Press CTRL+ALT+UP_ARROWor
CTRL+ALT+DOWN_ARROWto cycle through the list of
active connections. The connection list reflects the
order in which the connections were started, the most
recent being on top. See the Hot Keys section that
follows for details.
Hot Keys
If the Terminal Properties > Management tab > Enable
Connection Hot Keys option is enabled, the following hot
keys are available.
To switch between connections, without using the
Connection Manager:
CTRL+ALT+UP_ARROWand
To switch to the default connection or start the default
connection:
CTRL+ALT+HOME
If hot keys are not enabled, use the instructions given in
“Starting Multiple Connections” on page 1-12 to switch
between active connections.
Logging Off
To log off and end your session:
1. If you connected to an application instead of a server’s
desktop, closing the application terminates the
connection.
2. If you connected to a server’s desktop:
a. Close all applications.
b. Click Starton the taskbar at the bottom of the
Terminal Server desktop.
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c. Select Logoff, then click OKin the panel that
displays.
d. Terminal Server closes any programs that are still
running.
3. A new session starts or the NCD ThinSTAR Connection
Manager displays.
4. At this point, you can turn off the terminal.
Ending Auto-Start Connections
To end an auto-start connection, follow these steps:
1. Press CTRL+ALT+ENDto bring up the NCD ThinSTAR
Connection Manager.
2. Select the Configure tab.
3. Select the auto-start Connection Name and press
Startup. The Connection Startup panel displays.
4. Select “Make the selected connection your Default
connection” and click OK.
5. Select the connection and click End.
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CHAPTER 2
Windows NT Basics
This chapter introduces the Terminal Server to users who
are unfamiliar with Windows NT 4.0. For more
information, see the Terminal Server online help which
you can reach through Start > Help.
chapter.
Topic
See
“Initial Desktop”
page 2-2
page 2-5
page 2-6
page 2-6
page 2-7
page 2-7
page 2-8
“Finding Things”
“Running Application Programs”
“Manipulating Windows”
“Manipulating Files and Folders”
“Online Help for Programs”
“Printing”
NCD ThinSTAR 300 User’s Guide
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Windows NT Basics
Initial Desktop
This section explains the icons, Start menu, and taskbar
on a typical desktop.
The Terminal Server desktop is similar to the Windows 95
or Windows NT 4.0 desktop. The first time you log on,
the desktop resembles the following example.
Taskbar
and Start
button
Figure 2-1 Terminal Server Desktop
Terminal Server preserves the layout of the desktop for
you. For example, if you left the My Computer window
open when you logged off, it will be open the next time
you log on. For most desktop operations, use the mouse
pointer and left mouse button.
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Windows NT Basics
Icons
The icons usually displayed on the left side of the screen
are:
Double-click this icon to open the My Computer window.
The initial display shows the Terminal Server’s contents
(for which you have permission to see), including icons for
its floppy drive, CD-ROM drive, hard drives, and Control
Panel. Double-click any of these icons to read their
contents.
Double-click this icon to open the Network Neighborhood
window. The initial display shows all of the servers in your
workgroup or domain. To see other servers, double-click
the Entire Network icon. Working with the programs, files,
and folders located on other servers on the network is just
like working with those on the local server.
If the server is set up to use Windows messaging, you can
double-click this icon to send and receive messages.
Double-click this icon to browse Web pages on your local
network and/ or on the Internet.
Double-click this icon to retrieve files you deleted. Files
you delete are put here but not actually removed from the
hard drive until you empty the Recycle Bin.
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Windows NT Basics
Taskbar
The taskbar at the bottom of the desktop displays a
button for each program or window you open, allowing
you to run multiple programs simultaneously and easily
switch between them.
Figure 2-2 Desktop Taskbar
By clicking a taskbar button, you bring a program
window to the front. To close a program, click the Close
button ([X]) in the upper-right corner of the window.
When you close a program or window, its button
disappears from the taskbar. Other indicators can display
on the taskbar, such as printing status.
When you click the Startbutton in the taskbar, the
following commands are displayed:
Displays a list of programs or program folders. This list always
contains Windows NT Explorer and the Accessories provided with
Windows (such as WordPad, a simple text processor). Most programs
installed on the server appear in the list of programs.
Programs
Displays a list of documents that you’ve opened recently.
Documents
Settings
Displays a list of system components, including the Control Panel,
for changing system settings.
Helps you find a folder, file, shared computer, or mail message. You
can use Find to locate resources on any accessible network server.
Find
Help
Provides help on how to do a task in Terminal Server. Click the
Contents tab to expand the list of topics. Click the Index tab to find
topics listed alphabetically. You can scroll through the index topics or
type the first few letters of an entry to jump to the topic. Click the
Find tab to find all topics that contain a specific word or phrase.
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Windows NT Basics
Starts a program or opens a folder. You can type a name or path or
click Browse to look for an item. You may need to type a complete
path. For example, the path to an item on drive C might be
C:\ applications\ word.exe. You can use Run to start programs on
any network servers you can access.
Run
Allows you to log off the Terminal Server host.
Logoff
Finding Things
Terminal Server offers several ways to access files and
folders. My Computer, Network Neighborhood, and Find
were described in the preceding section. Windows NT
Explorer, which you access from Start > Programs,
gives a different view.
Figure 2-3 Windows NT Explorer Window
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Windows NT Basics
Windows NT explorer displays My Computer, Network
Neighborhood, and Recycle Bin as a tree, or hierarchy, in
a double-paned window. The left pane lists the names
and icons for disk drives and for the files and folders they
contain. The right pane lists the contents of any icon that
you click in the left pane.
Click a plus or minus symbol in the left pane to expand or
contract the tree, and scroll up or down to view more
icons. Note that the contents of an object in the left pane,
such as a folder, are only displayed in the right pane
when you click the icon.
Running Application Programs
You can start most programs from Start > Programs.
You can also start programs from Start > Run, which
displays a dialog in which you can type the name of a
program or browse to find a program.
In My Computer, Network Neighborhood, and Windows
Explorer, double-click a program’s icon or name to start
it.
Manipulating Windows
To resize windows, you can use the buttons in the
upper-right corner of the window or use the pointer. The
window buttons have the following functions:
Shrinks the window to
Closes the
a button on the taskbar window
Returns the window
to its previous size
Enlarges the window
to fill the desktop.
When clicked,
changes as indicated.
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To resize a window using the mouse, move the pointer to
a window’s border or corner. When the pointer changes
shape, drag the window border to enlarge, reduce, or
change the shape of the window.
To move a window, place the pointer on the title bar, click
and hold the left mouse button, and drag the window.
Manipulating Files and Folders
You can create new folders in My Computer and
Windows NT Explorer. To create a new folder,
double-click the drive or folder in which you want to
place the new folder. In the Filemenu, select New >
Folder. Then type the name of the new folder and press
Enter.
One way to move or copy a file or folder is to drag it from
one place to another using the mouse. For example, in the
left pane of Windows NT Explorer, click the folder that
contains the file or folder you want to copy. In the right
pane, point to the file or folder to be copied. Press and
hold the right mouse button while you drag the icon to its
destination folder in the left pane. Release the mouse
button. In the menu that displays, select Move Hereor
Copy Here.
For other ways of moving and copying files, see the
Terminal Server online help—by selecting Helpfrom the
Start menu.
Online Help for Programs
Many applications have a Help item in the menu bar,
which displays a help facility similar to the Terminal
Server online help in the Start menu.
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In addition, many dialog boxes have a ? (question mark
button) in the upper right-hand corner. You can use this
button to get information about items in the dialog box
by clicking the ?, and then clicking the item in the dialog
box.
Printing
If the system administrator has set up printers on the
local server or other servers on the network, you can
print documents from an application’s File menu.
All available printers appear in the Printersfolder,
which you view from Start > Settings >
Printers. You double-click a printer icon in the
Printersfolder to see the documents that are printing
or waiting to be printed, and you can pause or cancel the
printing of your own documents.
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CHAPTER 3
In Case of Trouble
1
This chapter describes some exceptional circumstances
that may occur when you turn on the NCD ThinSTAR
300. This is the place to look for information if the initial
display on your terminal does not resemble the displays
described in Chapter 1.
Topic
See
“The Network Panel Displays”
“An Upgrade Message Displays”
“The Screen Looks Garbled”
“Error Messages Appear”
page 3-2
page 3-3
page 3-4
page 3-5
page 3-5
“Front Panel LEDs Blink”
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In Case of Trouble
The Network Panel Displays
If the terminal cannot determine the necessary network
addresses, the following Network panel displays when
you restart the terminal.
Figure 3-1 No Network Error panel
Fixing a Cable Problem
If the there is a problem with the terminal’s network cable
a different Network panel displays indicating that the
terminal may not be connected to the network.
First, check the network cable connection at the terminal
and at the outlet on the wall or hub. If the cable is not
secure, make sure it is plugged in and click Restart. The
terminal should restart normally.
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In Case of Trouble
Fixing an Address Problem
If all cables are plugged in securely, the problem may be
that the terminal cannot find the address information
required for network communication. Contact your
system administrator.
If the system administrator is able to fix the problem on
the Terminal Server host, click Restartwhen told to do
so.
If you have to fix the problem at the terminal:
1. Obtain the necessary address information from the
system administrator.
2. Click Advanced Setup. The Terminal Properties
Network tab displays.
3. Enter the address information obtained from your
system administrator and click OK. The Terminal
Settings Change panel displays.
4. Click Yes. The terminal restarts.
An Upgrade Message Displays
Each time it is turned on, the NCD ThinSTAR 300 checks
the network for a newer version of its operating software.
If it detects that an upgrade is necessary, it displays the
upgrade message shown in Figure 3-2.
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In Case of Trouble
Figure 3-2 Upgrade Message
Caution
Do not turn off the NCD ThinSTAR 300 during a
software upgrade. Turning off the terminal at this
time may damage it.
After the upgrade is complete, the terminal restarts
automatically.
The Screen Looks Garbled
If the screen is unreadable or blank when you turn on the
terminal, this means that the terminal’s monitor settings
(desktop area and/ or refresh frequency) are incorrect.
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In Case of Trouble
To restore the screen to a readable state, you must put the
terminal into safe boot mode, which sets the desktop area
(resolution) to 640x480 and the refresh frequency to 60
Hz. To do this, power on the terminal, wait for the
progress bar to display (in the middle of the logo screen),
then press F5.
Although the forced setting makes the screen readable,
the monitor may support a better resolution and
frequency. When the NCD ThinSTAR Setup Wizard starts,
you can try selecting a better setting.
Note If the wizard does not appear after you
put the terminal into safe boot mode, ask
your system administrator to set the
resolution for you.
Error Messages Appear
If error messages appear right after you power on the
terminal, the terminal may not be able to start. For
example:
SE000014 KEYBOARD CONTROLLER ERROR
If such messages appear and the terminal does not
connect to a Terminal Server host or display a panel,
contact your system administrator.
Front Panel LEDs Blink
If there is a problem and the terminal is not able to
display an error on the screen, the screen goes blank, the
base unit beeps, and an LED on the front of the base unit
blinks. If this happens, contact your system
administrator.
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In Case of Trouble
It may be helpful to the system administrator if you can
report the pattern of blinks. The LED blinks in a repeating
sequence followed by a pause: either one blink followed
by a pause, two quick blinks followed by a pause, or
three quick blinks followed by a pause.
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APPENDIX A
Advanced Users Configuration Notes
1
This appendix describes some configuration capabilities
for the NCD Thin STAR 300. Full configuration details are
given in the NCD ThinSTAR 300 System Administrator’s
Guide which you can reach through the NCD website at
Caution
Modifying your terminal’s configuration can cause
unexpected and undesirable results — ask your
This appendix contains these topics:
Topic
See
“Configuring Connections”
“Configuring Terminals”
page A-2
page A-6
NCD ThinSTAR 300 User’s Guide
A-1
Advanced Users Configuration Notes
Configuring Connections
Table A-1 Connection Manager Tasks
Task
Action
Displaying the
NCD ThinSTAR
Connection
Press CTRL+ALT+END.
Note By default the NCD
ThinSTAR Connection
Manager displays two
tabs: Connections and
Configure. If the
Manager
Configure tab does not
display, see your system
administrator.
Viewing active
connections
Display the Connections tab of the NCD
ThinSTAR Connection Manager.
Ending
connections
❏ On the Windows NT desktop, select
Start > Disconnect. This logs you off
and ends the connection. Any open
applications are suspended and your
data retained until you log on again.
❏ On the Windows NT desktop, select
Start > Logoff. This closes any open
applications, then logs you off and
ends the connection.
❏ In the WinFrame Program Manager,
select File > Logoff or File >
Disconnect.
❏ On the Connections tab of the NCD
ThinSTAR Connection Manager, select
the connection you want to end and
click End. The connection terminates,
with the same effect as disconnecting;
all running applications are left active.
Use this only if other methods do not
work.
A-2
NCD ThinSTAR 300 User’s Guide
Advanced Users Configuration Notes
Table A-1 Connection Manager Tasks
Task
Action
Managing
multiple
connections
From within an active session you can
bring up the Connection Manager and
create new connections.
Additionally, you can switch to another
active connection by using the following
hot keys.
Press CTRL+ALT+UP_ARROWor
CTRL+ALT+DOWN_ARROWto cycle
through the list of active connections.
Press CTRL+ALT+HOMEto display your
default connection.
Creating new
On the Configure tab, display the New
connections —
Connection panel by clicking Add. Select
RDP connections Microsoft Terminal Server Client and
click OK.
Creating new
On the Configure tab, display the New
connections —
Connection panel by clicking Add. Select
ICA connections Citrix ICA Client and click OK.
Follow the steps given in “The Citrix ICA
Creating new
connections —
Dial-up
On the Configure tab, display the New
Connection panel by clicking Add. Select
NCD Dial-Up Client and click OK.
Follow the steps given in “The Dial-Up
Connection Wizard” on page 1-9.
connections
Note Your terminal must be in
Dial-up mode for dial-up
connections to work.
NCD ThinSTAR 300 User’s Guide
A-3
Advanced Users Configuration Notes
Table A-1 Connection Manager Tasks
Task
Action
Designating
default
connections
On the Configure tab, select the
connection you want as the default.
Display the Connection Startup panel by
clicking Startup. Click the Make the
selected connection your default
connection option and click OK.
Configuring
autostart
connections
On the Configure tab, select the
connection you want to start
automatically. Display the Connection
Startup panel by clicking Startup.
Click the Automatically start the selected
connection at startup option and click
OK.
Note An autostart connection also
functions as the default
connection. Designating a
different connection as the
connection revert to
non-autostart status.
When you log off an autostart
connection, the connection
restarts automatically, see
“Stopping autostart connections”
below.
Stopping
autostart
connections
On the Configure tab, select the autostart
connection you want to end. Display the
Connection Startup panel by clicking
Startup. Click the “Make the selected
connection your default connection.”
option and click OK.
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NCD ThinSTAR 300 User’s Guide
Advanced Users Configuration Notes
Table A-1 Connection Manager Tasks
Task
Action
Modifying
Microsoft
terminal client
connections —
changing
On the Configure tab, select the
connection you want to modify. Display
the Properties panel by clicking Edit.
Use the Net Connections tab to change
the following attributes:
Network
Connection
properties
❏ Name: a description for the connection
❏ Server: the IP address or the name of
the Terminal Server host
❏ User Name: depending on what you
enter for the Domain:
— User ID of a local account set up on
a particular Terminal Server host.
— User ID of a global account set up
on a Domain Controller.
❏ Password: The password associated
with the user ID specified above.
❏ Domain:
— If the Terminal Server host belongs
to a Windows NT domain, and you
want users authenticated by the
Primary Domain Controller, enter
the Windows NT domain name.
— If the Terminal Server is not a
member of a Windows NT domain
and/ or you want users
authenticated locally on that
server, enter the name of the
Terminal Server.
❏ Low speed connection: If the physical
connection to the Terminal Server is
through a low bandwidth line (WAN or
serial), rather than over an ethernet
cable, check this box.
NCD ThinSTAR 300 User’s Guide
A-5
Advanced Users Configuration Notes
Table A-1 Connection Manager Tasks
Task
Action
Modifying
Microsoft
terminal client
connections —
changing
On the Configure tab, select the
connection you want to modify. Display
the Properties panel by clicking Edit.
Use the Applications tab to change the
following attributes:
connection
Application
properties
❏ Desktop: Select if you want the
standard Windows NT desktop to
display when connecting to the
Terminal Server host.
❏ File Name: select if you want a
particular application to display when
connecting to the Terminal Server host
Modifying Citrix On the Configure tab, select the
ICA Client
connections
connection you want to modify. Display
the Citrix ICA Client’s utility for making
modifications by clicking Edit.
Make your changes and click OK.
Modifying NCD On the Configure tab, select the
Dial-Up Client
connections
connection you want to modify. Display
the NCD Dial-Up Client’s utility for
making modifications by clicking Edit.
Make your changes and click OK.
Deleting
connections
On the Configure tab, select the
connection you want to delete, click
Delete.
Configuring Terminals
After initial configuration, you can modify all settings
using the Terminal Properties sheets. The following table
describes the tasks you can accomplish using Terminal
Properties and the steps to take.
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NCD ThinSTAR 300 User’s Guide
Advanced Users Configuration Notes
Note Your system administrator may have set a
password in order to prevent you from
making changes to Terminal Properties. In
that case, the OKand Applybuttons are
grayed out (non-active), until you enter
the password through the Terminal
Properties > Management tab > Security...
panel.
If no password has been set, the OKand
Applybuttons are enabled and you can
make your changes without entering a
password.
Table A-2 Terminal Properties Tasks
Task
Action
Displaying the
NCD Terminal
Press CTRL+ALT+END, (displays the
NCD ThinSTAR Connection Manager),
Properties panel then press F2.
Making changes ❏ Click Applyto apply changes
to Terminal
without closing the panel
Properties
❏ Click OKto apply changes and close
the panel
❏ Click Cancelto close the panel
without applying changes
Making changes You must enter the password each time
to Terminal you make a change. Go to the
Properties when Management tab Security panel, enter
password
protected
the password and click OK. The Apply
and OKbuttons are enabled and you can
make your changes.
Modifying
mouse right or
Do not use Terminal Properties. Make
these adjustments on the Terminal Server
left handedness through Start > Settings >
Control Panel > Mouse.
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A-7
Advanced Users Configuration Notes
Table A-2 Terminal Properties Tasks
Task
Action
Modifying the
Desktop Area
On the Terminal Properties > Display tab,
select the desired desktop area and click
the Testbutton. If the test pattern
appears correctly, click OKto apply the
setting.
Disabling DCHP On the Terminal Properties > Network
IP Address
Assignment
tab, select Specify an IP Address
and complete the data entry fields.
Note DCHP is enabled by
default.
Reconfiguring
On the Terminal Properties > Network
Name resolution tab, display the Advanced Network
Settings panel by pressing the
Advanced Networkbutton. Check or
clear the check boxes and specify the data
entry fields as needed.
Designating the Use the Terminal Properties >
TMS (ThinSTAR Management tab. Enter the IP Address or
Management
a host with a FQDN.
Service) server
Configuring the On the Terminal Properties >
Citrix ICA Client Management tab, display the Global ICA
Client Settings panel by selecting Citrix
ICA Client and clicking Configure.
Make changes to:
❏ Default Hotkeys
❏ Preferences
❏ Server Location
Enabling/
Disabling
terminal
Use the Terminal Properties >
Management tab.
Connection
Hotkeys
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NCD ThinSTAR 300 User’s Guide
Advanced Users Configuration Notes
Table A-2 Terminal Properties Tasks
Task
Action
Enabling/
Use the Terminal Properties >
Disabling
Upgrades over
Dial-up
Management tab. Check the Enable
Connection Hot Keys option, click OK.
Connections
Enabling/
Use the Terminal Properties >
Disabling the
Management tab. Check the Display
Configure tab of NCD ThinSTAR Connection Manager’s
the Connection Configure Tab option, click OK.
Manager
Enabling/
Use the Terminal Properties >
Disabling the
Management tab. Check the Enable
French Terminal French Terminal Server Connections
Server
option, click OK.
Connections
❏ With the checkbox unchecked, you can
make RDP connections only to
non-French Terminal Servers.
❏ With the checkbox checked, you can
make RDP connections only to French
Terminal Servers.
Changing the
Use the Terminal Properties >
terminal to LAN Management tab Network Options
or Dial-up mode panel. Once you make the mode change
click OK. The Management tab
re-displays, click Applyand OK, the
terminal restarts for the change to take
effect.
Setting Network Use the Terminal Properties >
speed
Management tab > Network Options
panel.
Note Do not set your network
speed to over 10Mbps
unless you know you
have a 100Mbps hub.
NCD ThinSTAR 300 User’s Guide
A-9
Advanced Users Configuration Notes
Table A-2 Terminal Properties Tasks
Task
Action
Specifying a
password for
security
Use the Terminal Properties >
Management tab, click Security...
to display the Enter Password panel.
Click Change... to change the
password (you must know the old
password in order to enter a new one).
purposes.
View main
system
Display the Terminal Properties >
Inventory tab.
components
(Ethernet, IP
Address,
SubnetMask,
etc.)
A-10
NCD ThinSTAR 300 User’s Guide
new connections A-3
new folders 2-7
A
accessing
Connection Manager A-2
files 2-5
deleted files, retrieval 2-3
desktop
Terminal Properties A-6
adding connections 1-12
addresses, problems 3-3
application 1-1
icons 2-3
autostart connections A-4
B
blank screen 3-4
Configure tab A-9
Terminal Properties A-6
C
cable connection, problems 3-2
client, definition 1-1
Connection Manager
displaying 1-11
editing connections 1-12
error messages 3-5
initial display 1-3
procedure 1-5
connections
accessing 2-5
creating new A-3
moving/ copying 2-7
folders, creating new 2-7
FQDN 1-7
front panel LEDs blink 3-5
deleting A-6
autostarts A-4
dial-up 1-10
starting 1-12
stopping 1-12
ways to end A-2
copying files 2-7
H
Help, taskbar command 2-4
host 1-8
hot keys 1-13
creating
default and autostart connections A-4
dial-up connections 1-10
NCD ThinSTAR 300 User’s Guide
Index-1
Index
I
R
ICA connections
modifying connection
configuring clients A-8
modifying A-6
icons, desktop 2-3
properties A-6
modifying network properties A-5
Recycle Bin icon 2-3
resizing windows 2-6
running programs 2-6
L
Logoff, taskbar command 2-5
Logon panel, Windows NT 1-4
M
safe boot mode 3-5
screens, problems 3-4
main system components,
viewing A-10
moving files/ windows 2-7
My Computer icon 2-3
initial display 1-3
procedure 1-5
N
connections 1-12
programs 2-4
Network Neighborhood icon 2-3
Network panel 3-2
autostart connections A-4
connections 1-12
mode 1-10
O
online help, Windows NT 2-7
opening
Connection Manager 1-11
P
printing, Windows NT 2-8
programs
logging off 1-13
not finding addresses 3-3
switching to LAN or Dial-Up
mode 1-10
bring window to front 2-4
running 2-6
starting/ closing 2-4
Programs, taskbar command 2-4
published application 1-8
thin client 1-1
troubleshooting
addresses 3-3
front panel LEDs blink 3-5
Index-2
NCD ThinSTAR 300 User’s Guide
Index
screens 3-4
terminal network cable 3-2
upgrades 3-3
U
unreadable screen 3-4
upgrade message 3-3
W
WBT 1-1
Web pages icon 2-3
windows
bring to front 2-4
moving 2-7
resizing 2-6
Windows messaging icon 2-3
Windows NT Explorer 2-5
WTS Connection Wizard
procedure 1-6
NCD ThinSTAR 300 User’s Guide
Index-3
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