Multi Link TeleVoIP Stick User Manual

For  
User Guide  
2005-11-22  
2 / 22  
This document is provided by:  
Multi-Link, Inc.  
1-800-535-4651  
225 Industry Pkwy  
Nicholasville, KY  
40356  
Skype™, SkypeOut™, SkypeIn™ are registered trademarks of SKYPE Technologies S.A.  
TeleVoIP Stick™ is a trademark of Multi-Link Inc.  
Copyright © 2005 Multi-Link Inc. All Rights Reserved.  
2005-11-22  
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CONTENTS  
1.  
INTRODUCTION TO THE TELEVOIP STICK™....................................................................................4  
1.1  
1.2  
1.3  
1.4  
911 CALLS............................................................................................................................................4  
IMPORTANT SAFETY INSTRUCTIONS........................................................................................................4  
EQUIPMENT REQUIRED ..........................................................................................................................6  
PACKAGE CONTENTS.............................................................................................................................6  
2.  
3.  
INSTALLATION INSTRUCTIONS .........................................................................................................7  
2.1  
2.2  
2.3  
HARDWARE INSTALLATION .....................................................................................................................8  
SOFTWARE INSTALLATION......................................................................................................................8  
OPTIMIZING SKYPE SETTINGS ................................................................................................................9  
GENERAL OPERATION........................................................................................................................9  
3.1  
DIALING CALLS THROUGH THE TELEVOIP STICK™................................................................................11  
3.1.1  
3.1.2  
3.2  
3.2.1  
3.2.2  
3.2.3  
3.2.4  
3.2.5  
3.2.6  
Calling out through Skype™ and SkypeOut™ ..........................................................................11  
Calling out through PSTN Land Line.........................................................................................12  
MULTI-LINK ADAPTER INTERFACE.........................................................................................................14  
Settings tab................................................................................................................................14  
Settings for Land Line (PSTN) Dialing.......................................................................................15  
Settings for Skype™ Dialing......................................................................................................15  
Speed Dial Tab ..........................................................................................................................16  
Call Forwarding Tab ..................................................................................................................16  
SKYPE Forwarding Tab.............................................................................................................16  
4.  
TECHNICAL SPECIFICATIONS..........................................................................................................17  
4.1  
4.1.1  
4.1.2  
4.2  
COMPLIANCE.......................................................................................................................................18  
FCC Registration DECLARATION OF CONFORMITY .............................................................18  
Industry Canada.........................................................................................................................20  
LIMITED WARRANTY ............................................................................................................................21  
Copyright © 2005 Multi-Link Inc. All Rights Reserved.  
2005-11-22  
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1. Introduction to the TeleVoIP Stick™  
Thank you for purchasing the TeleVoIP Stick™. This product gives you many options to  
communicate with others over either the internet or the Public Switched Telephone Network  
(PSTN) using regular telephones. In other words, the TeleVoIP Stick™ lets you use your regular  
analog telephone to make and receive calls over either VoIP or PSTN.  
Read this manual to learn how to configure The Stick for your locale and obtain the best return on  
your investment by using its advanced features.  
The TeleVoIP Stick is designed to work in conjunction with Skype™ (http://www.skype.com).  
You must download and install Skype™ before installing the TeleVoIP Stick.  
Skype™ is a Peer-to-Peer (P2P) program used to make free calls over the internet to anyone else  
who also has Skype™. Skype™ is currently free, easy to download, and runs on most computers  
with Windows XP. The TeleVoIP Sticksoftware interacts with Skype™ to give you options such  
as forwarding IP calls or inbound PSTN calls.  
The TeleVoIP Stick user interface also provides a Speed Dial List that links a specific Skype™  
account to a user-defined speed dial entry or a regular telephone number via SkypeOut™  
You can dial out through your regular telephone using the speed dial index number, and the  
interface will connect to the Skype™ account or number linked to it and complete the call.  
1.1 911 Calls  
A defining advantage of the TeleVoIP Stickis the ability to make 911 calls through the device.  
By default, Emergency 911 calls go out via PSTN (regular telephone service) connection.  
If your emergency contact number is different, make sure you go to the Settings tab on the  
TeleVoIP Stickapplication window and change the Local Emergency Number field to represent  
your requirements.  
See the detailed description of this field later in this manual.  
1.2 Important Safety Instructions  
When using your telephone equipment, basic safety instructions should always be followed to  
reduce the risk of fire, electric shock and injury to persons, including the following:  
1. Read and understand all instructions.  
2. Follow all warnings and instructions marked on the product.  
3. Unplug this product from the wall outlet before cleaning.  
4. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.  
5. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink  
or laundry tub, in a wet basement, or near a swimming pool.  
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6. Do not place this product on an unstable cart, stand, or table. The product may fall causing  
serious damage to the product.  
7. This product should never be placed near or over a radiator or heat register.  
8. This product should not be placed in a built-in installation unless proper ventilation is  
provided.  
9. This product should be operated only from the type of power source indicated on the label.  
If you are not sure of the type of power supply to your home, consult your dealer or local  
power company.  
10. Do not allow anything to rest on the power cord. Do not locate this product where the cord  
will be stepped on.  
11. Never overload wall outlets and extension cords as this can result in the risk of fire or  
electric shock.  
12. Never push objects of any kind into this product through cabinet slots as they may touch  
dangerous voltage points or short out parts that could result in a risk of fire or electric  
shock. Avoid spilling liquid of any kind on this product.  
13. To reduce the risk of electric shock, do not disassemble this product.  
Take it to a qualified technician when some service or repair work is required.  
Opening or removing covers may expose you to dangerous voltages or other risks.  
Incorrect reassembly can cause electric shock when the appliance is subsequently used.  
14. Unplug this product from the wall outlet and refer servicing to qualified personnel under the  
following conditions:  
When the power supply cord or plug is damaged or frayed.  
If liquid has been spilled into the product.  
If the product has been exposed to rain or water.  
15. - If the product does not operate normally by following the operating instructions, adjust  
only those controls covered in the operating instructions.  
Improper adjustments of other controls may result in damage and will often require  
extensive work by a qualified technician to restore the product to normal operation. This  
may be necessary:  
If the product has been dropped or the cabinet has been damaged.  
If the product exhibits a distinct change in performance.  
16. Avoid using a telephone (other than a cordless type) during an electrical storm. There is a  
risk of electric shock from lightning.  
17. Never use a telephone to report a gas leak in the vicinity of the leak.  
General Installation Safety  
1. Never install telephone wiring during a lightning storm.  
2. Never install telephone jacks in wet locations unless the jack is specially designed for wet  
environments.  
3. Never touch uninstalled telephone wires or terminals unless the telephone line has been  
disconnected at the network interface.  
4. Use caution when installing or modifying telephone lines.  
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SAVE THESE INSTRUCTIONS!  
1.3 Equipment Required  
To be able to take advantage of all the features of the TeleVoIP Stick, you will need the  
following equipment:  
An ordinary PC running Windows XP.  
At a minimum, we recommend 700 MHz Pentium III (or comparable) with at least 256 MB  
RAM and at least 50 MB free disk space free on C: drive.  
The computer must be fitted with a connection to the Internet and a sound card with  
microphone and speaker connectors. We recommend one of the following soundcards:  
o
o
o
o
o
o
o
o
Creative SoundBlaster  
Integrated SoundBlaster / Direct Sound AC97 Audio  
Integrated Chaintech MultiMedia Card CMC5.1 / AC'97 Codec  
Integrated Via VT1617A / AC97 - 2 Channel  
RealTek ALC655 / RealTek AC97 for Via (R) Audio Controls  
Vinyl AC97 Codec Combo Driver  
RealTek AC97 Integrated Sound Card  
Terratec Aureon 5.1 PCI Sound Card  
Skype™ software, version 1.4 or greater, installed and running.  
One or more analog telephones (Up to 5 can be connected serially to the device).  
Modems, Faxes, etc. can also be connected. Portable telephones with satellite handsets  
can be advantageous.  
A telephone outlet.  
Standard telephone cable with RJ11 plug.  
A PC type speaker system (optional).  
A PC type microphone (optional).  
Internet access (cable modem or ADSL preferable).  
1.4 Package Contents  
The contents of the TeleVoIP Stick™ package should include:  
1 - TeleVoIP unit.  
1 - 12 VAC Power Supply  
1 - Standard Telephone cable  
2 - Audio Cables  
1 - CD with TeleVoIP Stick™ software and documentation.  
1 - Printed Guide  
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2. Installation Instructions  
Before installing the TeleVoIP Stick™, you will need to install Skype™. Download the latest  
version from http://www.skype.com, and follow the wizard. Make sure it is operational before  
continuing. You can do this by placing a call to Echo Test Service using a headset or  
Speaker/MIC combination. See the Skype™ instructions for more details.  
Place the TeleVoIP Stick™ near your computer and adjacent to a telephone line wall jack and  
an electrical power outlet jack. At least one telephone or portable telephone base is  
necessary on the desktop.  
To fully use the Stick’s IP functions, you will need to connect your extension telephones to it.  
You can do this by modifying the telephone wiring in the premises or possibly using an unused line  
pair. Or, you can simply use multiple satellite handsets paired with a single base that is connected  
to the Stick.  
Extension telephones on the same telephone line that are not connected as devices on the Stick  
will still operate as normal PSTN phones.  
On the back of the TeleVoIP Stick™ are a Telephone Line jack, a Phone jack and a Power jack.  
Make sure you only use the power supply that came with the product.  
On the front of the Stick are 4 connectors, each with color-coded labels. From left to right, they  
connect to:  
an optional external microphone;  
computer sound card microphone jack;  
computer sound card speaker jack;  
optional external speakers.  
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2.1 Hardware Installation  
Connecting the Stick to a PSTN line is optional. However to use the Stick for emergency calling or  
to route calls directly through PSTN, this is necessary.  
1. Connect a standard telephone cable from the Stick’s telephone line jack (middle  
connector between the power jack and the Phone jack) to your PSTN service connection.  
2. If your telephone service is provided over your high speed DSL or cable modem, you may  
need to connect one of the filters that came with the high speed. Then, connect the  
telephone cable from the Stick to the filter.  
Make sure that your high speed internet service cable is correctly installed as instructed  
by your service provider.  
3. Use another standard telephone cable to connect your telephone to the Phone jack on  
the TeleVoIP Stick™.  
4. Connect your (optional) microphone to the Stick’s microphone jack.  
5. Connect your computer’s sound card microphone jack to the Stick’s sound card  
microphone jack.  
6. Connect your computer’s sound card speaker jack to the Sticks sound card speaker jack  
7. Connect your (optional) external speakers to the Stick’s speaker jack.  
8. Connect your power supply to the Stick’s Power jack. Verify that the blue light is on.  
Now you can install the software that comes with the Stick.  
2.2 Software Installation  
1. Make sure that your Windows XP is running from C: drive (some installations are running  
from D: or E: drive).  
2. Insert the software CD into your CD-ROM or DVD-ROM drive. The setup will be  
automatically launched.  
If the Auto-Setup does not start, click Start, and then click Run. Browse to the drive  
where the CD-Rom is located and click Setup or Setup.exe depending on your Windows  
Explorer View options.  
3. Follow the setup instructions on the screen.  
The setup wizard will guide you through the installation process. This will include selecting setup  
location, creating desktop shortcut, configuring audio settings and telephone functions, verifying  
cable placement, and other features.  
The Setup application trains the TeleVoIP Stick™ to the sound card of your PC. To do this, it  
exchanges control tones between the PC and the Stick. During this time, you will hear a “chirping”  
sound on your speakers, or headset. This process could take a minute or two so be patient. Follow  
the instructions as it proceeds through the process.  
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Once the setup is complete, the Multi-Link Interface Adapter Window will be opened on your  
desktop. The Multi-Link Interface Adapter will be available in the Start All Programs selections.  
2.3 Optimizing Skype Settings  
To improve your operational performance, there are a couple of Skype™ options you may want  
to change.  
A system restart after setup is advised.  
Sound Devices  
The TeleVoIP Stick™ uses the sound card for control. You may find it works better to disable the  
Skype™ Control for your sound device settings.  
Go to Skype™ window Tools=>Options and select Sound Devices. On the screen displayed, un-  
check the item Let Skype adjust my sound device settings.  
Ring In Tone  
With the TeleVoIP Stick™, the phone(s) connected to the Stick’s phone jack are rung on incoming  
calls by a built in ring generator that creates a normal phone-company-sounding ring on the  
device(s).  
When you are on a Skype™ call and a second Skype™ call is received, a Skype™ selected ring  
tone is created on the computer to announce the new call.  
If you are using the Desktops Speaker and Microphone for the first call, the second call’s ring will  
be heard over the speakers.  
However, if you are using the phone on a Skype™ call, the ring tone for a second incoming call  
will be heard during the call in progress.  
To be less intrusive, an alternate TVSRingin.wavfile is placed in the ..\Program  
Files\MultiLink Adapter Interfacefolder during installation. You can chose this Ring In tone  
by going to Skype™ Tools=>Options=>Sounds and selecting a new sound for Ring Tone.  
Select the browse  
icon, select Skype ringtone in the My Sounds list, select Browse…and go to  
the installation folder for the Multi-Link Adapter Interface. Choose the TVSRingin.wavfile.  
You will find it has a shorter duration and lower volume that is not as disruptive in the background  
of an ongoing call  
3. General Operation  
The Multi-Link Adapter Interface must be running for the TeleVoIP Stick to work. Using the File  
Menu options, you should set the application to be launched at startup.  
Once started, the Multi-Link Adapter Interface operates much like the Skype™ window in that if  
you click the RED “X” in the upper right of the window it minimizes it into the Sys Tray.  
You can access the most frequently used functions of the window by right-clicking the SysTray  
icon and selecting the operation.  
The functions available from the SysTray are:  
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Restore (double click of the icon also reopens the window);  
Toggle Skype-PSTN bridge(Forwarding),  
Toggle PSTN-Skype bridge(Forwarding),  
Quit, and  
Help/Manual.  
The Quit option closes down the application.  
Inbound PSTNCalls ring all phones as usual, including those phones not connected to the  
TeleVoIP Stick™ and Skype™.  
Inbound VoIP Calls ring the regular telephones connected to the Stick, and can be picked up by  
either a regular connected telephone or at the computer on a Headset or Speaker/Microphone  
combination.  
Call Forwarding enables you to forwarding incoming PSTN calls to a Skype™ account or  
SkypeOut™ number. This can be configured using the settings in the Call Forwarding tab of the  
application. Forwarding to a number requires that SkypeOut™ credits are available.  
Skype Forwarding lets you forward Skype™ calls to a PSTN number or cell phone. This can be  
configured in the Skype Forwarding tab of the application.  
Outbound Calls are made via the PSTN landline phone or Skype™.  
There are 4 types of Landline Calls which can be made over the PSTN using the TeleVoIP  
Stick™ and can be configured in the Settings tab:  
1. Emergency Calls:  
2. Local Dialing:  
3. Direct Access:  
4. Dial Pre-Fix:  
Default is 911 but can be customized.  
Default is 7 digits but length can be customized.  
Default is *9 but code can be customized.  
No default, but can be defined for code to acquire outside line.  
When you want to make a PSTN call, the Stick provides a “custom dial tone” that lets you know  
that you have dial tone from the PC available to make the above mentioned calls.  
Enter your local telephone number. The PC will connect to the PSTN line and dial out locally on  
the PSTN line.  
Alternately, you can use the PC to process your SkypeOut™ calls. There are two options:  
1 +10 digits sent to SkypeOut™  
Skype Access Code + digits + #  
Or you can use customized Speed Dial entries to call Skype™ users with user handles or through  
Skype Out with phone numbers.  
If there is no PSTN line available, the area code is prefixed on the local number and sent to  
SkypeOut™ for dialing.  
If Skype™ is busy on the desktop; the telephone will be connected directly to the regular PSTN  
dial tone. All telephone calls are at this point processed over PSTN.  
Note that while a Skype™ call is in progress, any free telephones are available for PSTN. This  
means you can have PSTN and Skype™ calls running parallel in the same system. When PSTN  
dial tone is heard, then dialing works as for standard PSTN. Telephones connected ahead of the  
Stick to the PSTN line, not through the Stick, always have access to PSTN.  
Copyright © 2005 Multi-Link Inc. All Rights Reserved.  
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If you need an access code to get an outside line on a PBX system, you can enter the access  
code and delays in the Dial Prefix field on the Settings tab. This will eliminate the need to key the  
access code on each call.  
To call overseas through the TeleVoIP Stick™ over regular PSTN, dial out the Land Line  
Access Code you have set in the Multi-Link Adapter Interface.  
To call overseas through the Stick through Skype™, simply dial the Skype Access Code +  
number + # to dial with SkypeOut™.  
You can teleconference with up to 4 other Skype™ users plus the host. The Multi-Link Adapter  
Interface speeds up the process by providing the Speed Dial feature. Just dial the speed dial  
numbers with a * in between them, ending with the # sign. Note that Conference Call participants  
should be held or disconnected directly from Skype™.  
You can hold a single party call by simply pressing the phone hook switch once.  
During a call, if another call rings in, you can place the first call on hold using the hook switch  
and pick up the second call. Once the second call is complete, the hook switch terminates the  
second call and resumes the first call.  
The TeleVoIP Stick™ provides a blue LED which serves as a functional status indicator:  
A solid blue light means the TeleVoIP Stick is idle, or there are no active calls.  
A single blink means that a PSTN connection is in place.  
A double blink means that a Skype™ connection is in place.  
Alternating 1 and 2 blinks indicate that both PSTN and an IP connection are in place.  
3.1 Dialing Calls through the TeleVoIP Stick™  
3.1.1 Calling out through Skype™ and SkypeOut™  
There are 3 ways to call your party through Skype™. You will need SkypeOut™ credits to dial  
phone numbers.  
1:  
Dial a standard long distance number with 10 digits through the phone.  
Pick up phone handset and you will hear a distinct PC Dial Tone.  
Enter 1 and a 10 digit number and it will be formatted to SkypeOut™ to dial.  
Example: 18598856363 entered, +18598856363 is given to Skype™ to process.  
2:  
Dial international or numbers other than 10 digits through the phone.  
Pick up phone handset and you will hear a distinct PC provided Dial Tone,  
Enter 00 on the phone (the Skype Access Dialing Code) followed by the number you want  
to dial and end it with a #.  
Example: 00372555434345#.  
Where 00 is the Skype Access Dialing Code,  
372 is the country code,  
555434345 is the number and  
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# is the end of string identifier.  
+372555434345 will be given to Skype™ to process.  
3:  
Dial a contact from your TeleVoIP Stick’s Speed Dial list using the phone.  
The Speed Dial List of the TeleVoIP Stick application let you dial parties with a 2 digit speed dial  
entry from a list of your contacts. This list needs to be populated with entries using the Speed Dial  
Tab Add function.  
Pick up phone handset and you will hear a distinct PC provided Dial Tone,  
Enter nn# on the phone.  
Example: Speed Dial 26 is for "John Tester / OFFICE" whose Skype user handle is  
johntester.  
Enter 26# on the phone.  
The user handle johntester is passed to Skype for processing.  
Example: An alternate Speed Dial entry of “John Tester / Mobile” is 27 with the  
international number 3727776665432  
Enter 27# on the phone.  
+3727776665432 is passed to Skype for SkypeOut™ processing.  
Conference Calls can be started from the phone by joining speed dial numbers up to Skype’s limit  
of 4 parties. To chain entries you key in the digits of the desired entries, separated by an * and end  
the string with a # key.  
Pick up phone handset and you will hear a distinct PC provided Dial Tone,  
Enter nn*nn*nn*nn# on the phone.  
Example: Enter 26*34*49# and the user handle(s) or phone number(s) represented  
by these 3 entries in the Speed Dial list will be passed to Skype for processing.  
3.1.2 Calling out through PSTN Land Line  
In order for this to work your the TeleVoIP Stick™ must be connected to a PSTN land line.  
(If PBX is involved with getting an outside line see application window Settings tab described in  
next section).  
Default length of Local calls is 7 digits long (default on application window Settings tab):  
Pick up the phone handset and you will hear a distinct PC Dial Tone,  
Enter the 7 digits of the number on the keypad,  
Example: 8856363  
The TeleVoIP Stick will connect to the PSTN land line and dial the number.  
Emergency Call to 911 (default on application window Settings tab):  
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Pick up phone handset and you will hear a distinct PC provided Dial Tone,  
Enter the digits on the keypad,  
Example: 911  
The TeleVoIP Stick will connect to the PSTN land line and dial the number.  
Any call length can be placed through PSTN by using *9 (default on application window  
Settings tab) to force the phone to connect to the PSTN:  
Pick up phone handset and you will hear a distinct PC provided Dial Tone,  
Enter the *9 digits on the keypad,  
The TeleVoIP Stick will connect the phone to the PSTN land line,  
Standard PSTN Dial Tone will be heard,  
Now dial the desired number using normal PSTN dialing procedures.  
Example: 1411 for directory assistance,  
Example: 18005354651 for a toll free number,  
Example: 011391234567 for an international call to Italy from USA  
Example: 8598856363 a local call with 10 digit requirement  
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3.2 Multi-Link Adapter Interface  
By default, the Multi-Link Adapter Interface will launch on startup. You can change it by going to  
File menuLaunch on Startup, and toggling the setting.  
This interface brings up several tabs containing great features that you can take advantage of:  
Speed Dial;  
Call Forwarding;  
Skype Forwarding;  
and Settings.  
Let’s start explaining the Settings Tab.  
3.2.1 Settings tab  
The Settings tab provides you tools to assist in verifying or customizing settings or in rerunning  
the calibration process.  
The Calibrate Adapter Wizard is the same process you went through to set up the audio and  
telephone functions at installation.  
A Microphone level setting was established during the installation process. The level you see  
when opening this window is the recommended (tested and set during install) setting for your  
equipment.  
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If you change the Microphone State setting by clicking the button, you will override the  
recommended settings, which may create problems.  
You can restore to the original state by clicking the MIC State button until the original setting is  
again displayed. You may find the alternate state works better for you. It is recommended that the  
Use this Minimum Volume for Microphone be set at about 30—50% with the slider and activated  
with the check box.  
It is further recommended that in Skype™ the ToolsOptionsSound Devices check box for Let  
Skype adjust my sound device settings be unchecked.  
3.2.2 Settings for Land Line (PSTN) Dialing  
The following settings allow you to customize the TeleVoIP Stick to your locale. We realize that not  
all locations can be served best with fixed parameters. These fields can be set up to serve you in  
the most efficient manner. Check them out closely as some may not be obvious.  
Local Emergency Number: Default setting is 911, but can be any number as required in your  
location. This setting identifies to the TeleVoIP Stick™ what digits when entered are to be  
considered as an emergency call when dialed from the telephone, so the TeleVoIP Stick accesses  
the PSTN line and dials it.  
Land Line Access Code: Default setting is *9 but can be pre-set to any number. This code will tell  
the TeleVoIP Stick to connect your phone to the PSTN line and any normal phone company  
dialing is capable.  
Local Dialing Number Length: How many numbers are required to make a local phone call.  
Default is 7. (Example: Set to 10 for areas requiring 10 digit dialing.) This informs the TeleVoIP  
Stick what number of digits to handle as a local call through the PSTN line.  
Dial Prefix: This field is used if you have to enter a code to access for outside line.  
Example: The TeleVoIP Stick is installed behind a PBX phone system that requires a 9 to  
get dial tone.  
You would enter the 9 followed by the appropriate number of commas to provide the delay  
necessary for the connection to be completed. Each comma would represent one second of  
delay.  
3.2.3 Settings for Skype™ Dialing  
Area Code: An area code entered in this field will be prefixed to any number dialed as a local (7  
digit default) call when the TeleVoIP Stick responds to the application that no PSTN line is  
connected and the 7 digit number entered will be passed with appropriate format for SkypeOut™  
processing.  
This allows you to enter your local calls as if the PSTN was there but they will be routed through  
Skype™, saving you dialing key strokes.  
Skype Access Dialing Code: This field, which by default contains a 00, defines the digit(s) that  
will be used to start a string of digits to be passed to Skype™ for dialing. You can enter a single  
digit or a string of digits of your choice.  
Any string dialed with this access code must be terminated with #.  
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3.2.4 Speed Dial Tab  
This tab shows your adapter’s speed dial list entries. From this tab you can Add, Remove or  
Edit entries in your speed dial list.  
The add function easily allows you to migrate entries from your Skype™ contact list to the  
TeleVoIP Stick’s™ list with minimal effort. Entries can be established to call a user’s handle or  
their phone number:  
The user’s handle would be used to place a Skype™ call.  
The Telephone number field is a number to be used for SkypeOut™.  
At a minimum, a full name and either a Skype™ User Name or Phone Number along with a speed  
dial number are required.  
Speed dial further offers the ability to enter index numbers for multiple users in a Skype™  
conference call. To do this from the phone, enter the desired index numbers in a string separated  
by * and ending in #.  
Example: 21*22*25*44#. This example would call entries 21, 22, 25 and 44 at the same time. As  
they answer they will be joined with you in a conference call.  
3.2.5 Call Forwarding Tab  
On this tab you can configure PSTN call forwarding to either a Skype™ username or a  
SkypeOut™ number.  
If you have available SkypeOut™ credits you can forward the PSTN call to a valid SkypeOut™  
number by entering the number ,using the Enter/Edit button on the tab, and selecting that option  
on the screen.  
The Forwarding function can be toggled On or Off, either from this tab or from the right-click option  
menu on the SysTray icon.  
3.2.6 SKYPE Forwarding Tab  
On this tab you can configure Skype™ call forwarding to a PSTN number over the PSTN line.  
All Skype™ calls will be forwarded to the phone number entered by using the Enter/Edit button  
when activated.  
Any valid PSTN land-line number can be used, whether. local, long distance, or toll free. When an  
incoming Skype™ call is received and this forwarding function is active, the TeleVoIP Stick™ will  
connect to the PSTN land line and then all digits stored in the phone number field are dialed over  
the land line.  
The function can be toggled On or OFF, either from this tab or from the right-click option menu on  
the SysTray icon.  
Copyright © 2005 Multi-Link Inc. All Rights Reserved.  
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4. Technical Specifications  
Physical Interface:  
(4) 3.5mm jacks  
2 RJ-11 jacks  
Power Supply  
Input Power Requirements:  
At AC Transformer: 110-125 Volts AC only, 50-60 Hz  
At Power Jack on device:  
12/14 Volts AC….14/16 Volts DC  
CO Interface  
Ringer Equivalence Number: U.S.A. - 1.2B CAN - 0.4  
Input Ring Detection: 40-150 Volts AC, 15-68 Hz  
Device Interface  
Battery: -48 Volts Nominal DC to all devices  
Off-Hook Detection: 3-80 mA  
Ring Generator Frequency: 30 Hz (+/-0.1) Hz Voltage Regulated  
and current limited  
Waveform: True Sinusoidal  
Operating Temperature/Humidity  
Between 32oF and 120oF; 65-70%.  
Regulatory Compliance:  
FCC 68 & 15  
Dimensions:  
H: 1.5” L: 4.3” W: 4”  
Copyright © 2005 Multi-Link Inc. All Rights Reserved.  
2005-11-22  
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4.1 Compliance  
4.1.1 FCC Registration DECLARATION OF CONFORMITY  
Trade Name:  
TeleVoIP STICK - Telephone Adapter to VOIP and PSTN  
TVS-301  
Model Number:  
Compliance Test Report Number:  
B50824A1  
Compliance Test Report Date:September 2, 2005  
Responsible Party (IN USA) MULTI-LINK, INC.  
Address:  
Nicholasville, KY 40356  
Telephone (859) 885-6363 or (800) 535-4651  
225 Industry Parkway  
This equipment has been tested and found to comply with the limits for a Class B digital device,  
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection  
against harmful interference in a residential installation. This equipment generates uses and can  
radiate radio frequency energy and, if not installed and used in accordance with the instructions,  
may cause harmful interference to radio communications. However, there is no guarantee that  
interference will not occur in a particular installation.  
If the unit does cause harmful interference to radio or television reception, please refer to your  
user’s manual for instructions on correcting the problem.  
I the undersigned, hereby declare that the equipment specified above conforms  
above requirements.  
to the  
Place: Nicholasville, KY  
Signature:  
Date: September 12, 2005  
Name: Ron Sladon  
Position: CEO  
Part 15:  
This equipment has been tested and found to comply with the limits for a Class B digital device,  
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection  
against harmful interference in a residential installation. This equipment generates uses and can  
radiate radio frequency energy and, if not installed and used in accordance with the instructions,  
may cause harmful interference to radio communications. However, there is no guarantee that  
interference will not occur in a particular installation.  
Copyright © 2005 Multi-Link Inc. All Rights Reserved.  
2005-11-22  
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If this equipment does cause harmful interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and the receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is  
connected.  
Consult the dealer or an experienced radio/TV technician for help.  
In order to maintain compliance with FCC regulations, shielded cables must be used with this  
equipment. Operation with non-approved equipment or unshielded cables is likely to result in  
interference to radio and TV reception. The user is cautioned that changes and modifications  
made to the equipment without the approval of manufacturer could void the user’s authority to  
operate this equipment.  
Part 68:  
This equipment complies with Part 68 of the FCC rules. On the bottom of this equipment there is a  
label that contains, among other information, the FCC Registration Number and Ringer  
Equivalence Number (REN) for this equipment. You must, upon request, provide this information  
to your telephone company.  
The REN is used to determine the quantity of devices you may connect to the telephone line and  
still have all those devices ring when your telephone number is called. In most, but not all areas,  
the sum of the Runs of all devices connected to one line should not exceed five (5.0). To be  
certain of the number of devices you may connect to your line, as determined by the REN, you  
should contact your local telephone company to determine the maximum REN for your calling  
area.  
If your telephone equipment causes harm to the telephone network, the telephone company may  
discontinue your service temporarily. If possible, they will notify you in advance. But if the advance  
notice is not practical, you will be notified as soon as possible. You will be informed of your right to  
file a complaint with the FCC.  
Your telephone company may make changes in its facilities, equipment, operations or procedures  
that could affect the proper functioning of your equipment. If they do, you will be notified in  
advance to give you an opportunity to maintain uninterrupted telephone services.  
If you experience trouble with the TeleVoIP Stick, please contact your retailer or Multi-Link Inc., for  
information on obtaining service and repair. The telephone company may ask that you disconnect  
this equipment from the network until the problem is corrected or until you are sure that the  
equipment is not malfunctioning.  
This equipment may not be used on coin service provided by the telephone company, and it is not  
intended for use with a party line service. This equipment is intended for use only on loop start  
service, and will not operate on a ground start central office.  
Copyright © 2005 Multi-Link Inc. All Rights Reserved.  
2005-11-22  
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4.1.2 Industry Canada  
The Department of Communications label identifies certified equipment. This certification means  
that the equipment meets certain telecommunications network protective, operational and safety  
requirements. The Department does not guarantee the equipment will operate to the user’s  
satisfaction. Before installing this equipment, users should ensure that it is permissible to be  
connected to the facilities of the local telecommunications company. The equipment must also be  
installed using an accepted method of connection. In some cases, the company’s inside wiring  
associated with a single line individual service may be extended by means of a certified connector  
assembly (telephone extension cord).  
The customer should be aware that compliance with the above conditions may not prevent  
degradation of service in some situations.  
Repairs to certified equipment should be made by an authorized Canadian maintenance facility  
designated by the supplier. Any repairs or alterations made by the user to this equipment, or  
equipment malfunctions, may give the telecommunications company cause to request the user to  
disconnect the equipment.  
Users should ensure, for their own protection, that the electrical ground connections of the power  
utility, telephone lines and internal metallic water pipe system, if present, are connected together.  
This precaution may be particularly important in rural areas.  
Caution: Users should not attempt to make such connections themselves, but should contact the  
appropriate electric inspection authority, or electrician, as appropriate.  
The Load Number (LN) assigned to each terminal device denotes the percentage of the total load  
to be connected to a telephone loop which is used by the device, to prevent overloading. The  
termination on a loop may consist of any combination of devices subject only to the requirements  
that the total of the Load Numbers of all devices does not exceed 100.  
Copyright © 2005 Multi-Link Inc. All Rights Reserved.  
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Copyright © 2005 Multi-Link Inc. All Rights Reserved.  

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