Motorola MD7260 User Manual

E52 Series  
Expandable Cordless Telephone System  
5.8 GHz Digital  
Model Family: MD7260  
Users Guide  
Table of Contents  
FCC Information............................................................................................................................v  
Important Safety Instructions ....................................................................................................ix  
Welcome .......................................................................................................................................1  
Handset Overview .................................................................................................................2  
Base Unit Overview...............................................................................................................3  
Charger Overview..................................................................................................................3  
Getting Started.............................................................................................................................4  
Battery Safety Instructions.....................................................................................................4  
Installing the Battery..............................................................................................................5  
Charging the Handset Battery................................................................................................6  
Making a Call........................................................................................................................10  
Answering Calls ...................................................................................................................10  
i
Ending a Call ........................................................................................................................10  
Speakerphone Operation .....................................................................................................10  
Adjust Handset Volume .......................................................................................................11  
Redial Function ....................................................................................................................11  
Mute Function......................................................................................................................11  
Setting the Date and Time...................................................................................................12  
Locate a Misplaced Handset................................................................................................12  
Display Language.................................................................................................................13  
Customizing Your Handset........................................................................................................14  
Ringer Volume .....................................................................................................................14  
Key Tone..............................................................................................................................15  
Setting the Auto Answer Feature ........................................................................................16  
Customizing Your Base Unit .....................................................................................................17  
Dialing Method.....................................................................................................................17  
ii  
Deregister Handset..............................................................................................................17  
Phonebook Operations ..............................................................................................................18  
Storing a New Entry.............................................................................................................18  
Reviewing/Dialing from the Phonebook...............................................................................20  
Editing a Phonebook Entry...................................................................................................20  
Delete a Single Phonebook Entry.........................................................................................21  
Caller ID/Call Waiting Caller ID.............................................................................................21  
Reviewing Caller ID Records................................................................................................22  
Storing a Caller ID Entry in the Phonebook ..........................................................................23  
Dialing from the Caller ID Log..............................................................................................24  
Outgoing Messages and Announcements Overview ..........................................................28  
Delete Your Announcement.................................................................................................30  
About Mailboxes..................................................................................................................31  
iii  
Listen to Messages .............................................................................................................32  
Adjust Playback Volume.......................................................................................................33  
Delete a Specific Message ..................................................................................................33  
Recording a Memo ..............................................................................................................33  
Call Screening ......................................................................................................................34  
Remote Access....................................................................................................................34  
Remote Voice Menu Access................................................................................................35  
Remote Access Commands ................................................................................................36  
Special Features .........................................................................................................................37  
Placing an Intercom Call.......................................................................................................37  
Call Transfer.........................................................................................................................38  
iv  
FCC Information  
FCC Compliance Class B Digital Device  
This equipment has been tested and found to comply with the limits for a Class B digital device,  
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection  
against harmful interference in a residential installation. This equipment generates, uses, and can  
radiate radio frequency energy and, if not installed and used in accordance with the instructions,  
may cause harmful interference to radio communications. However, there is no guarantee that  
interference will not occur in a particular installation. If this equipment does cause harmful  
interference to radio or television reception, which can be determined by turning the equipment  
off and on, the user is encouraged to try to correct the interference by one of the following  
measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is  
connected.  
Consult the dealer or an experienced radio/TV technician for help.  
CAUTION: Changes or modifications not expressly approved by Motorola for compliance could  
void the user’s authority to operate the equipment.  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two  
conditions: (1) This device may not cause harmful interference, and (2) this device must accept  
any interference received, including interference that may cause undesired operation.  
v
 
FCC Declaration of Conformity  
Motorola, Inc., Connected Home Solutions, 101 Tournament Drive, Horsham, PA 19044,  
1-215-323-1000, declares that this cordless phone complies with 47 CFR Parts 2 and 15 of the  
FCC Rules as Class B digital devices.  
Canadian Compliance  
This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la  
classe B est conforme á la norme NMB-003 du Canada.  
Federal Communications Commission (FCC) Part 68  
Statement  
This Motorola cordless phone complies with Part 68 of the FCC rules and the requirements  
adopted by the Administrative Council for Terminal Attachments (ACTA). On the bottom of this  
equipment is a label that contains, among other information, a product identifier in format US:  
AAAEQ##TXXXX. If requested, this information must be provided to the telephone company.  
The Ringer Equivalence Number (REN) is used to determine the number of devices that may be  
connected to the telephone line. Excessive RENs on the telephone line may result in the devices  
not ringing in response to an incoming call. In most, but not all areas, the sum of the RENs  
should not exceed five (5.0). To be certain of the number of devices that may be connected to  
the line, as determined by the total RENs, contact the telephone company.  
For products approved after July 23, 2001, the REN for this product is part of the product  
identifier that has the format US: AAAEQ##TXXXX. The digits represented by ## are the REN  
vi  
without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately  
shown on the label.  
This equipment uses the following USOC jack: RJ11C. A plug and jack used to connect this  
equipment to the premise’s wiring and telephone network must comply with the applicable FCC  
Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular  
plug is provided with this product. It is designed to be connected to a compatible modular jack  
that is also compliant. See installation instructions for details.  
Connection to Party Line Service is subject to state tariffs. Contact the state public utility  
commission, public service commission, or corporation commission for information. If this  
equipment causes harm to the telephone network, the telephone company will notify you in  
advance that the temporary discontinuance of services may be required. If advance notice is not  
practical, the telephone company will notify the customer as soon as possible. Also, you will be  
advised of your right to file a complaint with the FCC if you believe it is necessary.  
The telephone company may make changes in its facilities, equipment, operations, or procedures  
that could affect the operation of the equipment. If this happens, the telephone company will  
provide advance notice in order for you to make necessary modifications to maintain  
uninterrupted service.  
If trouble is experienced with this equipment, for repair or warranty information, please contact  
Motorola, Inc. at 1-877-466-8646. If the equipment is causing harm to the telephone network, the  
telephone company may request that you disconnect the equipment from the network until the  
problem is solved.  
This equipment is hearing aid compatible.  
vii  
If your home has specially wired alarm equipment connected to the telephone line, ensure the  
installation of the cordless phone does not disable your alarm equipment. If you have questions  
about what will disable alarm equipment, consult your telephone company or a qualified installer.  
CAUTION: To maintain compliance with the FCC's RF exposure guidelines place the base unit at  
least 20 cm (approximately one foot) from nearby persons.  
For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines  
when used with the belt clip supplied or designated for this product. Use of other accessories  
may not ensure compliance with FCC RF exposure guidelines.  
Industry Canada CS-03 Declaration of Conformity  
This product meets the applicable Industry Canada technical specifications. The Ringer  
Equivalence Number (REN) is an indication of the maximum number of devices allowed to be  
connected to a telephone interface. The termination on an interface may consist of any  
combination of devices subject only to the requirement that the sum of the RENs of all the  
devices does not exceed five.  
If this equipment does cause harmful interference to radio or television reception, which can be  
determined by turning the equipment on and off, the user is encouraged to try to correct the  
interference with one or more of the following measures: Reorient or relocate the receiving  
antenna (that is, the antenna for the radio or television that is "receiving" the interference).  
Reorient or relocate and increase the separation.  
viii  
Important Safety Instructions  
When using your telephone equipment, basic safety precautions should always be followed to  
reduce the risk of fire, electric shock, and injury, including the following:  
1.  
2.  
3.  
Read and understand all instructions.  
Follow all warnings and instructions marked on the product.  
Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol  
cleaners. Use a damp cloth for cleaning.  
4.  
5.  
6.  
Do not use this product near water (for example, near a bathtub, kitchen sink, or swimming  
pool).  
Do not place this product on an unstable surface, such as a table, shelf, or stand. The  
product may fall, causing serious damage.  
Slots and openings in the back or bottom of the base unit and handset are provided for  
ventilation. To protect them from overheating, these openings must not be blocked by  
placing the product on a soft surface such as a bed, sofa, or rug. This product should never  
be placed near or over a radiator or heat register. This product should not be placed in any  
area where proper ventilation is not provided.  
7.  
This product should be operated only from the type of power source indicated on the  
marking label. If you are not sure of the type of power supply in your home, consult your  
dealer or local power company.  
8.  
9.  
Do not allow anything to rest on the power cord. Do not install this product where the cord  
may have anyone walking on it.  
Never push objects of any kind into this product through slots in the base or handset, as  
they may touch dangerous voltage points or short out parts that could result in a risk of fire  
or electric shock.  
ix  
 
10. Never spill liquid of any kind on the product.  
11. To reduce the risk of electric shock, do not disassemble this product, but take it to an  
authorized service facility. Opening or removing parts of the base or handset other than  
specified access doors may expose you to dangerous voltages or other risks. Incorrect  
reassembling can cause electric shock when the product is subsequently used.  
12. Do not overload wall outlets and extension cords, as this can result in the risk of fire or  
electric shock.  
13. Unplug this product from the wall outlet and refer servicing to an authorized service facility  
under the following conditions:  
When the power supply cord or plug is damaged or frayed.  
If liquid has been spilled onto the product.  
If the product has been exposed to rain or water.  
If the product does not operate normally by following the operating instructions. Adjust  
only those controls that are covered by the operating instructions, as improper  
adjustment of other controls may result in damage and often requires extensive work  
by an authorized technician to restore the product to normal operation.  
If the product has been dropped and the base and/or handset has been damaged.  
If the product exhibits a distinct change in performance.  
14. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote  
risk of electric shock from lightning.  
15. Do not use the telephone to report a gas leak in the vicinity of the leak.  
16. Only put the handset of your telephone next to your ear when it is in normal talk mode.  
x
Welcome  
Congratulations on your purchase of a Motorola MD7260 series telephone. Check the  
contents listing on the product packaging to ensure that your purchase includes each of the  
items listed.  
Product registration is an important step toward enjoying your new Motorola product.  
Registering helps us facilitate warranty service and permits us to contact you should your  
Motorola product require an update or other service. Registration is not required for  
warranty coverage.  
To register your product online, visit:  
Product registration is not available in Canada.  
Please retain your original dated sales receipt for your records. For warranty service of your  
Motorola product, you will need to provide a copy of your dated sales receipt to confirm  
warranty status.  
1
 
Handset Overview  
1. Earpiece  
2. LCD display  
3. Caller ID shortcut/Scroll down  
4. Phone On/Flash  
5. Shift key  
6. Mute/Delete  
7. Intercom  
8. Microphone  
9. Redial/Pause  
10. Change number format  
11. Speakerphone  
12. Phone Off/Cancel  
13. Headset jack (2.5 mm)  
14. Phonebook shortcut/Scroll up  
15. Select/Menu  
2
 
Base Unit Overview  
1. Base unit speaker  
2. Handset cradle  
3. Page button  
4. Menu options  
5. Charging/Paging LED  
6. Stop playback  
7. In use/Voice mail LED  
8. Mailboxes/Play messages  
9. Rewind/decrease  
10. Fast forward/increase  
11. Base LED display window  
12. Memo/Record  
13. Message delete  
14. Volume controls  
Charger Overview  
1. Handset cradle  
2. Charge LED  
3
 
Getting Started  
Battery Safety Instructions  
Do not burn, disassemble, mutilate, or puncture the battery. The battery contains toxic  
materials that could be released, resulting in injury and/or explosion.  
CAUTION: There is a risk of explosion if you replace the battery with an incorrect  
battery type. Use only the battery that came with your phone or an authorized  
replacement recommended by the manufacturer.  
Keep batteries out of the reach of children.  
Remove batteries if storing over 30 days.  
The rechargeable batteries that power this product must be disposed of properly and  
may need to be recycled. Refer to your battery’s label for battery type. Contact your  
local recycling center for proper disposal methods.  
4
 
Installing the Battery  
1. Remove any stickers or inserts, if present.  
2. Remove the battery door by pressing down on the  
indentation and sliding downward.  
3. Plug the battery connector into the receptacle.  
(Make sure the black wire is on the left.)  
4. Insert the battery into the battery compartment.  
5. Replace the battery door.  
6. Attach the belt clip (optional).  
5
 
Charging the Handset Battery  
The handset of your cordless telephone is powered by a rechargeable NiMH battery pack.  
It charges automatically whenever the handset is in the base unit or charger.  
The initial battery charge time is 10–12 hours. After the initial charge, a maintenance charge  
of eight hours should be sufficient. Be sure to place the handset in its base when not in  
use to ensure maximum daily performance.  
If your handset displays a LOW BATTERY message, or the handset seems completely  
dead (the LCD is blank and does not activate when you press the keys), charge the  
handset.  
NOTE: When in LOW BATTERY mode, the keypad sounds, backlighting, and  
speakerphone features will not work. The features are fully functional after you recharge  
the battery.  
6
 
Installing the Base Unit  
1. Select a location for your base unit.  
7
 
2. Plug the phone cord into the wall jack and the power cord into an electrical outlet.  
8
Basic Operations  
Handset Indicators  
Icon/Text Description  
Turns on when the microphone is muted  
MUTED  
Turns on when the ringer is muted  
Battery charging indicator (appears when handset is placed in the  
charging cradle)  
E
Base Unit LEDs  
LED  
Description  
On when the phone is off-hook or when an extension phone is off-  
hook. Flashes when there are new phone company voice mail  
messages.  
in use/  
voice mail  
On when the handset is charging in its base. Flashes when the  
handset is paged.  
charge/page  
mailbox 1,  
2, 3  
Flashes when there are new messages in the corresponding mailbox.  
Solid when only old messages are in the corresponding mailbox.  
9
 
Making a Call  
Press the ON/FLASH key on the handset (or the v key to use the speakerphone feature).  
When you hear the dial tone, dial the number.  
-OR-  
Enter the phone number, and then press ON/FLASH. The phone number appears on the  
display before it is dialed. Use the MUTE/DELETE key to make corrections. Press the  
OFF/CANCEL key to delete the entire number.  
Answering Calls  
Press ON/FLASH, or v.  
If you subscribe to call waiting, press the ON/FLASH key to answer the second call. Press  
ON/FLASH again to return to the first call.  
Ending a Call  
Press the OFF/CANCEL key, or place the handset in the base unit, to end the call.  
Speakerphone Operation  
Each handset has a built-in speakerphone. This feature allows you to have hands-free  
conversations. To switch between the speakerphone and the handset during a call, press  
the v key.  
10  
   
Adjust Handset Volume  
While on a call, press the cidor pbk keys to adjust the listening volume to a  
comfortable level.  
Redial Function  
1. Press the REDIAL/PAUSE key to display the last telephone number dialed from the  
handset (up to 22 digits).  
2. Use the scroll keys to view the last 20 numbers dialed. A double beep will sound  
when you reach the beginning or the end of the redial list.  
3. Press the ON/FLASH or v key to dial the highlighted number. Press the  
OFF/CANCEL key to exit the redial review list without dialing a number.  
NOTE: If the redial memory is empty and REDIAL/PAUSE is pressed, a double beep will  
sound.  
Mute Function  
NOTE: The mute feature is only available during a call.  
1. Press the MUTE/DELETE key. MUTED appears on the display.  
2. Press the MUTE/DELETE key again to return to normal two-way conversation.  
11  
 
Setting the Date and Time  
1. Press SELECT/MENU.  
2. Scroll to and select DATE/TIME.  
3. Scroll to and select the option (TIME SETTING, DATE SETTING, DATE FORMAT)  
you wish to set.  
4. Use the keypad to enter the needed information.  
5. Press SELECT/MENU to store the information.  
6. Repeat steps three and four for each option.  
7. Press OFF/CANCEL twice to return to the main menu.  
Locate a Misplaced Handset  
From the base unit, press the PAGE key to locate lost handsets. The handsets will beep  
and PAGING appears on the display.  
To end the page, press ON/FLASH on the handset, or press the PAGE button on the base  
unit.  
NOTE: There is only one PAGE button, and it is located on the base unit.  
12  
 
Display Language  
1. Press SELECT/MENU.  
2. Scroll to and select LANGUAGE.  
3. Scroll to and select your desired language (ENGLISH, FRANCAIS, or ESPANOL).  
4. Press SELECT/MENU to save the setting.  
NOTE:  
If you accidentally change your language, follow these steps:  
1. Press OFF/CANCEL until you are at the standby screen.  
2. Press SELECT/MENU.  
3. Press pbk one time.  
4. Press SELECT/MENU.  
5. Press pbk until you see your desired language.  
6. Press SELECT/MENU to save the setting.  
13  
 
Customizing Your Handset  
Ringer Volume  
1. Press SELECT/MENU.  
2. Scroll to and select HANDSET SETUP.  
3. Scroll to and select RINGER VOLUME. A sample of the set ring tone plays at the  
current volume setting. The bars on the display indicate the volume level.  
4. Use the up and down scroll keys to increase or decrease the volume setting. The ring  
tone plays and the volume bar increases or decreases as you adjust the setting. At the  
lowest setting, the display shows the ringer off icon  
.
5. Press SELECT/MENU to save the setting.  
Ringer Tone  
1. Press SELECT/MENU.  
2. Scroll to and select HANDSET SETUP.  
3. Scroll to and select RINGER TONE.  
4. Use the scroll keys to view and play samples of each available ringer tone.  
5. Press SELECT/MENU when you find a ringer tone you wish to choose.  
14  
 
Setting the Intercom Tone  
1. Press SELECT/MENU.  
2. Scroll to and select HANDSET SETUP.  
3. Scroll to and select INTERCOM TONE.  
4. Use the scroll keys to view and play samples of each available intercom tone.  
5. Press SELECT/MENU when you find a tone you wish to choose.  
Naming Your Handset  
1. Press SELECT/MENU.  
2. Scroll to and select HANDSET SETUP.  
3. Scroll to and select NAME HANDSET.  
4. Use the keypad to enter the new name of your handset at the ENTER NAME:  
prompt.  
5. Press SELECT/MENU to store the name.  
Key Tone  
1. Press SELECT/MENU.  
2. Scroll to and select HANDSET SETUP.  
3. Scroll to and select KEY TONE.  
4. Select ON or OFF using the scroll keys. OK appears on the display, confirming the  
new setting.  
15  
   
Setting the Auto Answer Feature  
The Auto Answer Feature setting allows your handsets to answer an incoming call (external  
or intercom) when the handset is removed from the charging cradle.  
1. Press SELECT/MENU.  
2. Scroll to and select HANDSET SETUP.  
3. Scroll to and select AUTO ANSWER.  
4. Use the scroll keys to turn the feature ON or OFF. OK appears on the display,  
confirming the new setting.  
16  
 
Customizing Your Base Unit  
Dialing Method  
1. Press SELECT/MENU.  
2. Scroll to and select BASE SETUP.  
3. Scroll to and select DIAL MODE.  
4. Scroll to TONE or PULSE.  
5. Press SELECT/MENU to save the setting.  
Deregister Handset  
1. Press SELECT/MENU.  
2. Scroll to and select BASE SETUP.  
3. Scroll to and select DEREGISTER HANDSET.  
4. Scroll to and select the handset you wish to deregister. On the display, CONFIRM?  
appears.  
5. Press SELECT/MENU to confirm that you wish to remove the handset. OK appears  
on the display.  
17  
     
Phonebook Operations  
Your handset stores up to 40 numbers with names; each memory location holds up to 22  
digits for the number and 14 characters for the name.  
Storing a New Entry  
1. Press pbk.  
- OR -  
Press SELECT/MENU. Scroll to and select PHONEBOOK.  
2. Scroll to and select NEW ENTRY.  
3. Enter the telephone number at the ENTER NUMBER prompt. Use the  
MUTE/DELETE key to erase characters to the left of the cursor.  
4. Press SELECT/MENU to save the number.  
5. Enter the name for the new contact at the ENTER NAME prompt. Use the  
MUTE/DELETE key to erase characters to the left of the cursor. Use the scroll keys  
to move the cursor to the left or right.  
6. Press SELECT/MENU to save the entry. A confirmation tone plays and OK briefly  
appears on the display.  
18  
 
NOTES:  
If the phonebook is full, the handset will display PHONEBOOK FULL.  
While entering numbers, press the PAUSE key to add pauses if necessary.  
Use the table below to enter names and special characters into the phonebook.  
NOTE: Press * to switch between upper (flashing box) and lower case (flashing underline)  
letters.  
Number of Key Presses  
KEY  
1
space  
A
2
3
4
5
1
2
3
4
5
6
7
8
9
0
1
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
D
G
J
L
O
R
V
Y
M
P
7
9
T
W
0
19  
Reviewing/Dialing from the Phonebook  
When not on a call, press pbk, and the handset jumps directly into phonebook review  
mode.  
Use the up and down scroll keys to search through the phonebook entries, or enter the first  
character of the name and continue navigating.  
NOTE: Scrolling through the list shows names only. To see the number associated with  
the name, scroll to and select VIEW.  
Press ON/FLASH or v to dial the number.  
Editing a Phonebook Entry  
1. Press the pbk key.  
2. Scroll to and select the desired entry.  
3. Scroll to and select EDIT. Use the MUTE/DELETE button to edit the entry.  
4. Press SELECT/MENU to save the changes.  
5. Follow the same steps to edit the name. A confirmation tone beeps and OK appears  
briefly on the display.  
NOTE: To add a pause in the number, press the REDIAL/PAUSE key.  
20  
 
Delete a Single Phonebook Entry  
1. Press the pbk key and scroll to the desired entry.  
2. Press MENU/SELECT.  
3. Scroll to and select DELETE. On the display, CONFIRM? appears.  
4. Press SELECT/MENU to confirm that you wish to delete the entry. OK appears on  
the display.  
Caller ID/Call Waiting Caller ID  
Your handset is also capable of displaying caller ID information in conjunction with a caller  
waiting alert signal (Caller ID/Call Waiting Caller ID).  
With Caller ID/Call Waiting Caller ID, the caller ID data is displayed so you can decide  
whether to answer the incoming call or continue with your current conversation. Your  
system holds up to 40 caller ID entries.  
NOTES:  
You must subscribe to Caller ID/Call Waiting Caller ID service with your local  
telephone company to use the features.  
If no caller ID information is available from the phone company, or you do not  
subscribe to the service, the display shows INCOMING CALL.  
21  
 
Reviewing Caller ID Records  
When your system stores new caller ID records, XX NEW CALLS appears on the display.  
Press the cidscroll key to review the records.  
- OR -  
1. Press SELECT/MENU.  
2. Scroll to and select CALLER ID LOG. Use the scroll keys to review the entries.  
NOTES:  
If you have multiple handsets registered to your base unit, the handsets share a  
common Caller ID Log stored in the base unit. This means that entries viewed by  
one handset are no longer marked as NEW.  
If you delete a caller ID record from one handset, it is removed from all of the  
handsets.  
Only one handset can access the Caller ID Log at one time. If a second handset  
attempts to access the log, FAILED appears on the display.  
22  
 
Storing a Caller ID Entry in the Phonebook  
1. Press cid.  
2. Scroll to and select the entry you wish to store.  
3. Scroll to and select STORE.  
4. Edit the number at the ENTER NUMBER prompt. Use the MUTE/DELETE key to  
erase characters to the left of the cursor.  
5. Press SELECT/MENU to save the entry.  
6. Edit the name for the contact at the ENTER NAME prompt. Use the MUTE/DELETE  
key to erase characters to the left of the cursor. Use the scroll keys to move the  
cursor to the left or right.  
7. Press SELECT/MENU to save the entry. A confirmation tone plays and OK briefly  
appears on the display.  
23  
 
Dialing from the Caller ID Log  
1. Press cid.  
2. Scroll to the entry you wish to dial.  
NOTE: Press # to view alternate dialing formats (1+area code+number, area  
code+number, or number only).  
3. Press ON/FLASH or v to dial the number.  
Deleting a Caller ID Record  
1. Press cid.  
2. Scroll to and select the entry you wish to delete.  
3. Scroll to and select DELETE. The display changes to CONFIRM?.  
4. Press SELECT/MENU to delete the record. Press OFF/CANCEL to exit the menu  
without deleting the record.  
24  
 
Using the Answering System  
Your telephone’s integrated answering system uses audible prompts to provide access to  
the system’s features and help you set up the device.  
In order to access the answering machine features and change the settings, you must  
press the MENU button located on the base unit.  
When you press the MENU button, the display window on your base unit flashes a code to  
indicate the current feature.  
Answering Machine Features Chart  
DESCRIPTIONS/DIRECTIONS  
WINDOW  
FEATURE  
DISPLAYS INDICATED  
CL  
Clock  
Set the clock  
An  
A1/A2  
Answer machine  
Announcement 1/  
Announcement 2  
Remote access  
code  
Turn on or off  
A1 is available when Announce only (Ao) is off. A2 is  
available when Announce only is on.  
Set the code you will use to access messages from a  
remote touch-tone phone. Choose a four-digit number.  
The default code is 0000.  
Turn on or off — when turned on, the feature does not  
allow callers to leave a message (e.g., “I am sorry I am  
not available. Please call back later.”)  
Turn on or off the audible alert that beeps every 10  
Ac  
Ao  
AL  
Announce only  
Message alert  
25  
 
seconds when there is a new message.  
br  
Base ringer  
Turn the base ringer on or off.  
Nr  
Number of rings  
Select 4, 6, or toll saver — When toll saver is selected,  
the system answers before your set number of rings  
(e.g., 2 instead of the set 4) when you have new  
messages, and answers according to the set number of  
rings when there are no new messages.  
Setting Up Your Answering Machine  
To turn your answering machine on/off, to set the clock, or to choose the number of rings  
allowed before the system picks up a call, you will use the same basic steps.  
1. Press the MENU button on the base unit until you see the code (e.g., CL = clock)  
representing the feature you wish to set (see the Answering Machine Features Chart).  
2. Use the rewind () and fast forward () buttons to turn a feature on or off and to  
increase or decrease setting increments (e.g., to set the clock to Sunday, continue  
pressing either the rewind or fast forward button until d1 appears on the display and  
the system announces Sunday).  
3. Press MENU to save a setting and move to another setting (e.g., after setting the day,  
press MENU to save and move to the time) or feature.  
NOTE: You can press STOP at any time to cancel or exit a feature.  
26  
TRY THIS FIRST  
You can practice setting up your answering machine with the following instructions for  
setting the answering machine clock.  
1. Repeatedly press the MENU button on the base unit until you see CL in the display  
window. The system announces the current date and time (e.g., Monday, 11:30 AM).  
2. Use the or keys to change the day of the week. On the display, d1 through d7  
appears, while the system announces the corresponding day of the week (e.g., d2  
appears on the display, the system announces Monday).  
3. Press MENU to save the setting.  
4. Use the or keys to change the hour of the day. The system announces the hour  
after you press the button.  
5. Press MENU to save the setting.  
6. Use the or keys to change the minute.  
NOTE: The system requires you to set each digit (e.g., to set 58 minutes, you will set  
the 5 and the 8). The system announces the minutes after you press the button.  
7. Press MENU to save the setting. The system announces the new day and time.  
27  
Outgoing Messages and Announcements Overview  
You can record both an outgoing message and an announce-only message.  
Use the normal greeting when you want the system to record messages from callers.  
Use an announce-only greeting when you want to give information to callers, but you  
do not wish to accept messages.  
NOTE: If you choose not to record your own greetings, the system provides pre-recorded  
messages. The normal pre-recorded greeting says:  
"Please leave your message after the beep.”  
The pre-recorded announce-only message says:  
"I am sorry I am not available. Please call back later.”  
28  
 
Recording Your Greeting  
If you assign different mailboxes to different people, be sure to tell callers in your  
announcement to press star plus the number (e.g., *1, *2, or *3) to leave their message in  
the appropriate mailbox.  
For example, "Thank you for calling. To leave a message for Karen, press *1 now; to leave a  
message for Chad, press *2 now; to leave a message for Sires, press *3 now; or, just wait  
for the beep."  
Remember to leave a few seconds at the end of your greeting to allow callers enough time  
to select a mailbox. The caller must select a mailbox before the message ends or their  
message is automatically left in mailbox 1.  
1. Make sure your answering machine is on and that the announce only feature is off.  
2. Repeatedly press MENU until the A1 appears in the display and the system  
announces “announcement one.”  
3. Press MEMO/RECORD. The system announces “now recording,followed by a  
beep. Speak toward the base unit to record your announcement. The display shows  
recording time from 0 to 59 seconds.  
4. Press the STOP button to end recording. The system plays back your recorded  
message.  
NOTE: If your announcement is less than three seconds, the system announces  
“Message was not recorded. Please record longer message again.”  
29  
 
Review Your Announcement  
1. Repeatedly press MENU until A1 or A2appears in the display and the system  
announces “announcement one” or ”announcement two.”  
2. Press any MAILBOX button. The system plays the current greeting.  
NOTE: To record the Announce Only message, first turn the feature on, then repeat the  
steps above.  
Delete Your Announcement  
Press DELETE while reviewing your announcement. The system will use the pre-recorded  
greeting until you record a new one.  
30  
 
About Mailboxes  
The answering machine has three voice mailboxes. Callers using a touch-tone phone can  
select the mailbox in which their messages will be recorded by pressing *1, *2, or *3 while  
the system plays the outgoing announcement.  
NOTES:  
If callers wish to leave a message in a specific mailbox, they must press * and  
the mailbox number (e.g., *2 for mailbox 2).  
If callers do not select a mailbox, the system will record messages in mailbox 1.  
Callers must press * and the mailbox box number before the announcement is  
over. The system announces which mailbox the number before recording the  
message (e.g., “mailbox three, now recording).  
The maximum recording time for a message is one minute. Your system can  
store approximately 15 minutes of messages and/or memos.  
31  
 
Listen to Messages  
A mailbox button will flash if you have new messages. If all messages in that mailbox are  
old, the key will glow steadily.  
1. Press the MAILBOX button for the mailbox you want to review. The system  
announces the mailbox number, the number of new messages, and the number of old  
messages. The system then plays only new messages in the mailbox. After playing all  
of your new messages, press the MAILBOX button again to hear all (old) messages.  
Before each message or memo plays, the system announces the day and time it was  
received. While a message plays, the message window displays the number of that  
message.  
2. Press during playback to hear a message again. If you press twice in the first  
two seconds of a message, the system will replay the previous message.  
3. Press during playback to skip to the next message.  
After playing the last message in a mailbox, the system announces "End of messages." If  
the system has less than five minutes of recording time left, it announces the remaining  
time.  
Press the STOP button at any time during playback to exit message playback. There is a  
confirmation beep.  
32  
Adjust Playback Volume  
Press VOL 5 or VOL 6 to adjust playback volume to a comfortable level.  
Delete a Specific Message  
NOTE: Deleted messages cannot be recovered.  
Press DELETE while a message is playing to delete only that message.  
Recording a Memo  
1. Press and release MEMO. The system announces, "Please select a mailbox."  
2. Press the mailbox button to select a mailbox in which to store the memo. After the  
system announces "Now recording," speak towards the base microphone. The  
message window displays the length of your memo, up to 59 seconds. If you record a  
longer memo, 59 flashes until you finish.  
3. To stop recording, press mailbox again.  
33  
 
Call Screening  
1. Set the base unit playback volume to a level greater than 1 to hear messages as they  
are left.  
2. Press the ON/FLASH button on the handset to stop recording and answer the call.  
3. Set the volume level to 1 if you do not wish to hear incoming messages.  
NOTE: The system will save the portion of the message recorded prior to you picking up  
the call.  
Remote Access  
You can use many features of the answering system remotely from a touch-tone phone.  
1. Dial your telephone number.  
2. When the system answers, enter your remote access code (preset to 0000). The  
system beeps once and announces the number of new messages on the system.  
3. Enter a remote command (see Remote Access Commands) or press * to have the  
system announce the menu.  
34  
 
Remote Voice Menu Access  
The system has voice prompts to help you with remote operations. To hear the help menu,  
press * while remotely connected to the answering system.  
NOTE: If no key is pressed within 10 seconds of entering remote access, the voice menu  
will be announced. After the voice menu announcement, if no key is pressed within 20  
seconds, the remote access call will automatically end.  
35  
 
Remote Access Commands  
NOTES:  
When the system is off, it answers after 10 rings and announces, “Please enter your  
security code.” Enter your remote access code.  
If you do not press a key within 20 seconds, the system automatically ends the remote  
access call.  
FUNCTION  
COMMAND  
Play messages in a mailbox Press the desired mailbox number (1, 2, 3). The system  
announces “You have XX new messages, XX old messages” or  
no messages.”  
Repeat a message  
Press 4 to replay the current message, or press 4 twice to hear the  
previous message  
Stop  
Press 5.  
Skip a message  
Press 6 while the message is playing; each press advances to the  
next message.  
Delete message  
Record memo  
Press 7 while the message is playing.  
Press 8, then the mailbox number where you want the memo  
recorded; speak after the system announces Now recording.”  
Press 5 to stop.  
Record announcement  
Turn system off  
Press 9 to record an announcement. Press 5 to stop.  
Press 0; the system announces, “Answering machine off.” Press 0  
again to turn the system back on.  
Play menu options  
Press *.  
36  
 
Special Features  
If you have at least two handsets registered to your base unit, you can use the intercom  
and call transferring features.  
Placing an Intercom Call  
1. Press INTERCOM on any handset.  
2. Scroll to and select the handset you wish to page.  
3. Answer the page by pressing ON/FLASH, or v.  
4. Press OFF/CANCEL on either handset to end the call.  
NOTE: An out of range intercom call is automatically canceled after a few seconds.  
37  
 
Call Transfer  
During an outside call, you can transfer the call from one handset to another.  
1. Press INTERCOM on the handset with the outside call.  
2. Scroll to and select the handset you wish to call. You can announce the call and then  
hang up to complete the transfer.  
NOTE: If the second handset does not respond after approximately 30 seconds, the  
outside call returns to the first handset, and CALL BACK appears.  
If the returned call is not answered within 60 seconds, the outside call ends automatically.  
Registering a New Handset  
You can register up to four handsets to your base unit. Before registering the handset, you  
must install and charge the battery.  
1. Press SELECT/MENU.  
2. Scroll to and select REGISTER.  
3. Press and hold the PAGE button on the base unit for approximately 20 seconds.  
When registration is complete OK briefly appears on the display.  
38  
 
In Case of Difficulty  
The suggestions below should solve most problems you might encounter while using your  
phone. If you still have difficulty after trying these suggestions, visit us on the web at  
The phone doesn't work at all  
Make sure the power cord is plugged firmly into the base unit and electrical outlet.  
Make sure the phone cord is plugged firmly into the base unit and the telephone wall  
jack.  
Make sure the battery is properly inserted and fully charged.  
No dial tone  
First, try all the suggestions above.  
If you still don't hear a dial tone, disconnect the base unit from the telephone jack and  
connect a different phone. If there is no dial tone on that phone, contact your local  
telephone company.  
You get noise, static, or a weak signal when you're away from the base unit  
You may be out of range. Either move closer to the base unit, or relocate it.  
The layout of your home may be limiting the range. Try moving the base unit to  
another position. (See Installing the Base Unit on page 7.)  
39  
 
You get noise, static, or a weak signal even when you're near the base unit  
Household appliances plugged into the same circuit as the base unit can sometimes  
cause interference. Try moving the appliance or the base unit to another outlet.  
The handset does not ring when you receive a call  
Make sure you have the ringer activated. (See Ringer Tone and Ringer Volume  
sections.)  
Make sure the telephone line cord is plugged firmly into the base unit and the  
telephone wall jack.  
Make sure the power cord is plugged into the base unit and an electrical outlet.  
Move closer to the base unit.  
You hear other calls while using your phone  
Disconnect your base unit from the telephone jack, and plug in a different telephone.  
If you still hear other calls, contact your local telephone company.  
Common Troubleshooting Steps for Your Cordless Phone  
If the handset or base unit does not seem to be responding normally, then try putting the  
handset in its base. If it does not seem to respond, do the following (in the order listed):  
1. Disconnect the power to the base.  
2. Disconnect the handset battery.  
3. Wait a few minutes.  
4. Connect power to the base unit.  
5. Re-install the battery.  
6. Wait approximately 60 seconds for the handset to re-establish its link with the base.  
40  
Warranty  
Motorola Limited Warranty for Consumer Products, Accessories, and Software Purchased in the  
United States or Canada  
What Does this Warranty Cover?  
Subject to the exclusions contained below, Motorola, Inc. warrants its cordless telephones ("Products"),  
Motorola-branded or certified accessories sold for use with these Products ("Accessories"), and Motorola  
software contained on CD-ROMs or other tangible media and sold for use with these Products  
("Software") to be free from defects in materials and workmanship under normal consumer usage for the  
period(s) outlined below. This limited warranty is a consumer's exclusive remedy, and applies as follows  
to new Motorola Products, Accessories, and Software purchased by consumers in the United States or  
Canada, which are accompanied by this written warranty:  
Products and Accessories as defined above, unless otherwise provided for below. Length of coverage:  
one (1) year from the date of purchase by the first consumer purchaser of the product unless otherwise  
provided for below.  
Decorative Accessories and Cases. Decorative covers, bezels, PhoneWrap® covers and  
cases. Length of coverage: limited lifetime warranty for the lifetime of ownership by the first  
consumer purchaser of the product.  
Monaural Headsets. Ear buds and boom headsets that transmit mono sound through a  
wired connection. Length of coverage: limited lifetime warranty for the lifetime of ownership  
by the first consumer purchaser of the product.  
Products and Accessories that are Repaired or Replaced. Length of coverage: The  
balance of the original warranty or for ninety (90) days from the date returned to the  
consumer, whichever is longer.  
41  
 
Software. Applies only to physical defects in the media that embodies the copy of the  
software (e.g. CD-ROM, or floppy disk). Length of coverage: ninety (90) days from the date of  
purchase.  
Exclusions  
Normal Wear and Tear. Periodic maintenance, repair, and replacement of parts due to normal wear and  
tear are excluded from coverage.  
Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and  
batteries that leak are covered by this limited warranty.  
Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage, misuse or abuse,  
accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the product  
resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy perspiration, sand,  
dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for commercial purposes or  
subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the  
fault of Motorola, are excluded from coverage.  
Use of Non-Motorola Products and Accessories. Defects or damage that result from the use of Non-  
Motorola branded or certified Products,  
Accessories, Software or other peripheral equipment are excluded from coverage.  
Unauthorized Service or Modification. Defects or damages resulting from service, testing, adjustment,  
installation, maintenance, alteration, or modification in any way by someone other than Motorola, or its  
authorized service centers, are excluded from coverage.  
Altered Products. Products or Accessories with (a) serial numbers or date tags that have been  
removed, altered, or obliterated; (b) broken seals or that show evidence of tampering; (c) mismatched  
42  
board serial numbers; or (d) nonconforming or non-Motorola housings, or parts, are excluded from  
coverage.  
Communication Services. Defects, damages, or the failure of Products, Accessories or Software due to  
any communication service or signal you may subscribe to or use with the Products, Accessories or  
Software is excluded from coverage.  
Software Embodied in Physical Media. No warranty is made that the software will meet your  
requirements or will work in combination with any hardware or software applications provided by third  
parties, that the operation of the software products will be uninterrupted or error free, or that all defects in  
the software products will be corrected.  
Software NOT Embodied in Physical Media. Software that is not embodied in physical media (e.g.  
software that is downloaded from the internet), is provided "as is" and without warranty.  
Who is Covered  
This warranty extends to the first end-user purchaser, only.  
What will Motorola Do?  
Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products,  
Accessories or Software that does not conform to this warranty. We may use functionally equivalent  
reconditioned/refurbished/pre-owned or new Products, Accessories or parts. No data, software, or  
applications added to your Product, Accessory or Software, including but not limited to personal contacts,  
games, and ringer tones, will be reinstalled. To avoid losing such data, software and applications please  
create a back up prior to requesting service.  
43  
How to Get Warranty Service or Other Information  
In the USA, call  
In Canada, call:  
1-800-353-2729  
TTY 1-888-390-6456  
1-800-461-4575  
TTY 1-888-390-6456  
For accessories and software, please call the telephone number designated above for the product with  
which they are used. You will receive instructions on how to ship the Products, Accessories, or Software,  
at your expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a copy  
of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the  
problem; (c) the name of your service provider, if applicable; (d) the name and location of the installation  
facility (if applicable) and, most importantly; (e) your address and telephone number.  
What Other Limitations Are There?  
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF  
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE  
DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR, REPLACEMENT, OR  
REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE  
REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES,  
EXPRESS OF IMPLIED. IN NO EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT  
OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF  
THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL  
OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF  
BUSINESS, LOSS  
OF INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS  
ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE  
PRODUCTS, ACCESSORIES, OR SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE  
DISCLAIMED BY LAW.  
44  
Some states and jurisdictions do not allow the limitation or exclusion of incidental or consequential  
damages, or limitation on the length of an implied warranty, so the above limitations or exclusions may  
not apply to you. This warranty gives you specific legal rights, and you may also have other rights that  
vary from state to state or from one jurisdiction to another.  
Laws in the United States and other countries preserve for Motorola certain exclusive rights for  
copyrighted Motorola software such as the exclusive rights to reproduce and distribute copies of the  
Motorola software. Motorola software may only be copied into, used in, and redistributed with, the  
Products associated with such Motorola software. No other use, including without limitation disassembly  
of such Motorola software or exercise of the exclusive rights reserved for Motorola, is permitted.  
45  
E52 Series  
Expandable Cordless Telephone System  
Digital 5.8 GHz  
528212-001  
03/06  

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