Motorola MD60 Series User Manual

MD60 Series  
Digital 5.8 GHz  
Cordless Expansion Handset and Charger  
User’s Guide >  
Welcome  
Congratulations on your purchase of a Motorola product!  
Product registration is an important step. Registering  
helps us facilitate warranty service and permits us to  
contact you if your Motorola product requires an  
update or other service.  
To register your product online, visit:  
Please retain your original dated sales receipt for  
your records. For warranty service of your Motorola  
product, you will need to provide a copy of your dated  
sales receipt to confirm warranty status. Registration  
is not required for warranty coverage.  
For a large-print version of this guide, or for product-  
related questions, please call:  
1-800-353-2729 in the USA  
1-888-390-6456 TTY (Text Telephone)  
On the Web:  
MOTOROLA and the Stylized M Logo are registered in the US Patent &  
Trademark Office. All other product or service names are the property of  
their respective owners.  
©
Motorola, Inc. 2003  
6864110W44-O  
1
 
FCC and Interference  
Information  
This equipment complies with Parts 15 and 68 of the FCC rules and  
the requirements adopted by the Administrative Council for Terminal  
Attachments (ACTA).  
A plug and jack used to connect this equipment to the premises wiring  
and telephone network must comply with applicable FCC Part 68 rules  
and requirements adopted by the ACTA. A compliant telephone cord  
and modular plug is provided with this product. It is designed to be  
connected to a compatible modular jack that is also compliant. See  
installation instructions for details.  
Notification of the Local Telephone Company  
On the bottom of this equipment is a label that contains, among other  
information, a product identifier in the form US:AAAEQ##TXXXX. You  
must, upon request, provide this information to your telephone  
company.  
The digits represented by ## in the product identifier indicate the  
Ringer Equivalency Number (REN) for this equipment. The REN is  
useful in determining the number of devices you may connect to your  
telephone line and still have all of these devices ring when your  
telephone number is called. In most (but not all) areas, the sum of the  
RENs of all devices connected to one line should not exceed 5. To be  
certain of the number of devices you may connect to your line as  
determined by the REN, contact your local telephone company.  
Notes  
:
This equipment may not be used on coin service provided by the  
telephone company.  
Connection to party line service is subject to state tariffs. Contact  
the state public utility commission, public service commission or  
corporation commission for information.  
2
 
If your home has specially wired alarm equipment connected to  
the telephone line, ensure the installation of this cordless phone  
does not disable your alarm equipment. If you have questions  
about what will disable alarm equipment, consult your telephone  
company or a qualified installer.  
Notice must be given to the telephone company upon permanent  
disconnection of your telephone from your line.  
The FCC requires that you connect your cordless telephone to the  
nationwide telephone network through a modular telephone jack  
(USOC RJ11C/RJ11W or RJ14C/RJ14W).  
Rights of the Telephone Company  
Should your equipment cause trouble on your line which may harm the  
telephone network, the telephone company shall, where practicable,  
notify you that temporary discontinuance of service may be required.  
Where prior notice is not practical and the circumstances warrant such  
action, the telephone company may temporarily disconnect service  
immediately. In case of such temporary discontinuance, the telephone  
company must:  
1. Promptly notify you of such temporary discontinuance;  
2. Afford you the opportunity to correct the situation;  
3. Inform you of your right to bring a complaint to the Commission  
pursuant to procedures set forth in Subpart E of Part 68, FCC  
Rules and Regulations.  
The telephone company may make changes in its facilities, equipment,  
operations, or procedures that could affect the operation of the  
equipment. If this happens, the telephone company will provide  
advance notice in order for you to make necessary modifications to  
maintain uninterrupted service.  
3
Interference Information  
This device complies with Part 15 of the FCC Rules. Operation is  
subject to the following two conditions:  
1. This device may not cause harmful interference.  
2. This device must accept any interference received, including  
interference that may cause undesired operation.  
This equipment has been tested and found to comply with the limits for  
a Class B digital device, pursuant to Part 15 of the FCC Rules. These  
limits are designed to provide reasonable protection against harmful  
interference in a residential installation.  
This equipment generates, uses, and can radiate radio frequency  
energy and, if not installed and used in accordance with the  
instructions, may cause harmful interference to radio communications.  
However, there is no guarantee that interference will not occur in a  
particular installation.  
If this equipment does cause harmful interference to radio or television  
reception, which can be determined by turning the equipment on and  
off, the user is encouraged to try to correct the interference with one or  
more of the following measures:  
Reorient or relocate the receiving antenna (that is, the antenna for the  
radio or television that is “receiving” the interference).  
Reorient or relocate and increase the separation between the  
telecommunications equipment and the receiving antenna.  
Connect the telecommunications equipment into an outlet on a circuit  
different from that to which the receiving antenna is connected.  
4
If these measures do not eliminate the interference, please consult  
your dealer or an experienced radio/television technician for additional  
suggestions. Also, the Federal Communications Commission has  
prepared a helpful booklet, “How to Identify and Resolve Radio/TV  
Interference Problems.” This booklet is available from the U.S.  
Government Printing Office, Washington, D.C. 20402. Please specify  
stock number 004-000-00345-4 when ordering copies.  
The FCC requires this product to be serviced only by Motorola or its  
authorized service agents. Changes or modifications not expressly  
approved by Motorola could void not only the user's authority to  
operate the equipment, but also the limited warranty.  
Hearing Aid Compatibility  
This telephone system meets the FCC standards for hearing aid  
compatibility.  
5
Important Safety Instructions  
Follow these safety precautions when using your cordless phone to  
reduce the risk of fire, electric shock, and injury to persons or property:  
1. Keep all slits and openings of the phone unblocked. Do not set the  
phone on a heating register or over a radiator. Ensure that proper  
ventilation is provided at the installation site.  
2. Do not use while wet or while standing in water.  
3. Do not use this product near water (for example, near a bath tub,  
kitchen sink, or swimming pool).  
4. Do not allow anything to rest on the power cord. Place the power  
cord so that it will not be walked on.  
5. Never insert objects of any kind into the product slits as that may  
result in fire or shock.  
6. Unplug this product from the wall outlet before cleaning. Do not  
use liquid cleaners or aerosol cleaners. Use a damp cloth for  
cleaning.  
7. Do not disassemble this product. If service or repair work is  
required, contact the Motorola address found in the back of this  
user’s guide.  
8. Do not overload wall outlets and extension cords.  
9. Avoid using during an electrical storm. Use a surge protector to  
protect the equipment.  
10. Do not use this cordless phone to report a gas leak, especially if  
you are in the vicinity of the gas line.  
Caution: To reduce the risk of fire, use only No. 26 AWG or larger UL  
Listed or CSA Certified Telecommunication Line Cord.  
6
 
Unplug this cordless phone immediately from an outlet if:  
The power cord or plug is damaged or frayed.  
Liquid has been spilled into the product.  
The product has been exposed to rain or water. Do not retrieve  
the handset or base until after you have unplugged the power  
and phone from the wall. Then retrieve the unit by the  
unplugged cords.  
The product has been dropped or the cabinet has been  
damaged.  
The product exhibits a distinct change in performance.  
Installation Guidelines  
1. Read and understand all instructions and save them for future  
reference.  
2. Follow all warnings and instructions marked on the product.  
3. Do not install this product near a bath tub, sink, or shower.  
4. Operate this phone using only the power source that is indicated  
on the marking label. If you are unsure of the power supply to your  
home, consult with your dealer or local power company.  
5. Do not place this product on an unstable cart, stand, or table. This  
product may fall, causing serious damage to the product.  
6. Adjust only those controls that are covered by the operating  
instructions. Improper adjustment of other controls may result in  
damage and will often require extensive work to restore the  
product to normal operation.  
7. Clean this product with a soft, damp cloth. Do not use chemicals  
or cleaning agents to clean this phone.  
7
8. Use only the power supply that came with this unit. Using other  
power supplies may damage the unit.  
9. Because cordless phones operate on electricity, you should have  
at least one phone in your home that is not cordless in case the  
power in your home goes out.  
10. To avoid interference to nearby appliances, do not place the base  
of the cordless phone on or near a TV, microwave oven, or VCR.  
Caution: To maintain compliance with the FCC’s RF exposure  
guidelines, place the base unit at least 20 cm from nearby persons.  
Battery Safety Instructions  
Do not burn, disassemble, mutilate, or puncture the battery. The  
battery contains toxic materials that could be released, resulting  
in injury.  
• Caution: There is a risk of explosion if you replace the battery  
with an incorrect battery type. Use only the battery that came  
with your phone or an authorized replacement recommended by  
the manufacturer.  
Keep batteries out of the reach of children.  
Remove batteries if storing over 30 days.  
Do not dispose of batteries in fire, which could result in  
explosion.  
The rechargeable batteries that power this product  
must be disposed of properly and may need to be  
recycled. Refer to your battery’s label for battery type.  
Contact your local recycling center for proper disposal methods.  
ITC03-201  
8
 
Contents  
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1  
FCC and Interference Information. . . . . . . . . . . . . . . . 2  
Important Safety Instructions . . . . . . . . . . . . . . . . . . . 6  
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
Choosing a Location . . . . . . . . . . . . . . . . . . . . . . . . . 12  
Connecting the Charging Base . . . . . . . . . . . . . . . . . 12  
Installing the Battery Pack in the Handset. . . . . . . . . 13  
Charging the Handset . . . . . . . . . . . . . . . . . . . . . . . . 14  
Handset Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Using the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Handset Standby Screen Example . . . . . . . . . . . . 15  
Using the Soft Keys . . . . . . . . . . . . . . . . . . . . . . . . 15  
Using the Menu Key. . . . . . . . . . . . . . . . . . . . . . . . 16  
Registering an Expansion Handset. . . . . . . . . . . . . . 16  
Setting Up Your Expansion Handset. . . . . . . . . . . . . 18  
Setting the Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Personalizing Your Expansion Handset. . . . . . . . . . . 19  
Setting the Ringer Volume. . . . . . . . . . . . . . . . . . . 19  
Setting the Ringer Tone . . . . . . . . . . . . . . . . . . . . . 20  
Setting the Keypad Tone . . . . . . . . . . . . . . . . . . . . 21  
Setting the Contrast. . . . . . . . . . . . . . . . . . . . . . . . 21  
Setting the Language. . . . . . . . . . . . . . . . . . . . . . . 22  
Setting the Vibrate Control. . . . . . . . . . . . . . . . . . . 23  
Setting the Low Battery Tone. . . . . . . . . . . . . . . . . 23  
Setting the Range Tone . . . . . . . . . . . . . . . . . . . . . 24  
9
Using the Basic Functions . . . . . . . . . . . . . . . . . . . . 25  
Making and Ending a Call. . . . . . . . . . . . . . . . . . . . . 25  
Adjusting the Volume on the Handset  
During a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Using the Speakerphone on the  
Handset (handsfree operation) . . . . . . . . . . . . . 26  
Using Call Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
Muting a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
Putting a Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . 28  
Saving a Name/Number in the Phonebook. . . . . . . . 28  
Inserting Pauses in a Phone Number . . . . . . . . . . . . 29  
Saving a Caller ID or Redial Number  
in the Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Calling a Number from the Phonebook . . . . . . . . . . 30  
Deleting Phonebook Entries . . . . . . . . . . . . . . . . . . . 30  
Editing Phonebook Entries . . . . . . . . . . . . . . . . . . . . 31  
Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . 32  
Erasing Numbers in Redial Memory . . . . . . . . . . . . . 32  
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Reviewing the List of Caller ID Calls . . . . . . . . . . . 33  
Dialing a Number from Caller ID . . . . . . . . . . . . . . 34  
Saving a Caller ID Number in the Phonebook. . . . 34  
Deleting Caller ID Numbers. . . . . . . . . . . . . . . . . . 35  
Finding a Lost or Misplaced Handset . . . . . . . . . . . . 35  
Entering Text. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
Using the Belt Clip . . . . . . . . . . . . . . . . . . . . . . . . . . 37  
Using a Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37  
10  
Advanced Features . . . . . . . . . . . . . . . . . . . . . . . . . . 38  
Using Conference Calling . . . . . . . . . . . . . . . . . . . . . 39  
Using the Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . 40  
From the Base Station to All Handsets . . . . . . . . . 40  
From the Base Station to a Specific Handset . . . . 40  
From a Handset to the Base Station . . . . . . . . . . . 41  
From a Handset to a Handset . . . . . . . . . . . . . . . . 41  
From a Handset to All Handsets and  
Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . 41  
Answering a Base Station to Handset  
Intercom Call. . . . . . . . . . . . . . . . . . . . . . . . . . . 42  
Transferring Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . 42  
Unannounced Transfer  
from the Base Station or a Handset . . . . . . . . . 42  
Announced Transfer  
from the Base Station or a Handset . . . . . . . . . 43  
Motorola Limited Warranty  
for the United States and Canada. . . . . . . . . . . . . . . 44  
11  
Getting Started  
To set up your Motorola digital expansion handset,  
choose a location, connect the charging base, and  
install the battery pack, as described in this user’s  
guide.  
You can add 5 expansion handsets to your system,  
for a total of 6 handsets. Expansion handsets do not  
need to be plugged into a phone line. Instead, install  
the battery pack, as described on page 13, then plug  
the power cord into a power outlet where you want to  
place the handset.  
Choosing a Location  
The location should be:  
Away from electrical appliances such as a TV,  
personal computer, or another cordless phone.  
In a high and central location with no obstructions,  
such as walls.  
If you hear noise while using the handset near a  
microwave or another cordless phone’s base station,  
move away from the microwave or base station and  
closer to your handset’s base station.  
Connecting the Charging Base  
Important: Before installing or handling batteries,  
read the Battery Safety Instructions on page 8.  
12  
     
Plug the power cord into a power outlet.  
Charging LED  
charge  
Installing the Battery Pack in the  
Handset  
Important: Before installing or handling batteries,  
read the Battery Safety Instructions on page 8.  
1. Remove the battery cover by pressing on the  
recess and sliding the cover down and off the  
handset.  
2. Insert the battery into the battery compartment with  
the contacts facing down and aligned with the  
contacts in the battery compartment.  
3. Slide the battery cover upward and into place.  
Battery  
Compartment  
Contacts  
031615  
13  
   
Charging the Handset  
Place the handset in the charging base. The  
CHARGING LED is solid red when the handset is  
charging, see the illustration on page 13.  
Note: For the initial charge, charge the battery for at  
least 12 hours.  
Note: When the handset battery needs charging,  
l flashes and LOWBATTERYdisplays on the  
handset.  
Handset Controls  
Menu Key  
Left Soft Key  
On/Flash  
Right Soft Key  
Volume Buttons  
Off/Cancel  
Speaker  
Phone Button  
(handsfree)  
Intercom  
14  
   
Using the Display  
When the handset is not in use, the standby screen  
displays.  
Handset Standby Screen Example  
Time  
Battery Meter  
Ringer Off  
m
W
4:26 PM  
VSU  
Left Soft Key  
Function  
Menu Right Soft Key  
Function  
Using the Soft Keys  
From the standby screen, the left and right soft keys  
perform the function displayed above the key. For  
example, pressing the left soft key (REDIAL), opens  
the list of previously dialed phone numbers.  
When in the MENUlist, use the soft keys to scroll (t  
and s) through the list. When setting some features,  
for example KEYPADTONE, use the soft keys to  
select ONor OFF. When setting other features, for  
example RINGERVOLUME, use the soft keys (t and  
s) to increase or decrease ringer volume. Use the  
soft keys to scroll through the selections of other  
features. For example, when setting RINGERTONE,  
use the soft keys (< and >) to scroll through the  
selections.  
This guide shows soft key presses as the function  
followed by (a ), for example, press REDIAL(a  
)
or scroll (a ).  
15  
     
Using the Menu Key  
Use the MENUkey (a ) to open the menu list and to  
confirm (OK) settings. On the display, the currently  
selected item is highlighted. Use the left and right soft  
keys (a ) to scroll (t and s) to items above and  
below the currently highlighted item.  
Registering an Expansion Handset  
The handset that came with your base station is  
already registered as Handset 1. You need to  
register only new handsets you add to your phone  
system.  
Note: When a handset is not registered or is  
searching for the base station, SEARCHINGFOR  
BASEdisplays.  
You can register up to 5 expansion handsets to the  
base station, for a total of 6 handsets. If you try to  
register a 7th handset, UnabletoRegister  
displays.  
16  
   
Note: Install and charge the battery pack before you  
register a new handset.  
Action  
1
Ensure the base station is off. Press v if  
necessary.  
2 Press MENU(a  
) on the base station.  
3 Scroll (a  
press OK(a  
) to DISPLAY BASE-ID, then  
). The base station displays  
the 15-digit base ID code  
.
4 Press NEW(a ) on the handset. The  
ENTERBASEIDscreen displays.  
5 Using the keys on the handset, enter the  
15-digit base ID code, then press OK(a  
If you make a mistake while entering the  
code, press the left soft key (<) to clear it.  
).  
6 The base ID code may contain numbers and  
characters such as #. Make sure to enter all  
15 numbers and characters.  
7 If ENTERBASEIDdisplays, 1 or more  
characters were entered incorrectly. Re-  
enter the base ID code  
.
8 Several screens display briefly, the handset  
sounds a confirmation beep, and then  
returns to the standby screen.  
17  
Setting Up Your Expansion  
Handset  
Setting the Time  
Action  
1
2
3
Press MENU(a ).  
Scroll to SETTIME, then press OK(a ).  
Using the keypad, enter the time (2 digits  
each for the hour and minutes). Use a  
leading zero for a single-digit hour, (for  
example, 03:56). If you make a mistake,  
press (left arrow) (a ) to clear the digit(s).  
4
5
Press AM/PM(a ) to switch between am  
and pm, then press SAVE(a ).  
Press OFF to return to the standby screen.  
18  
   
Personalizing Your Expansion  
Handset  
You can personalize the handset by setting unique  
ringer tones, adjusting the ringer volume, and setting  
the language (English, Spanish, Portuguese, or  
French).  
Setting the Ringer Volume  
If you set the volume to the lowest level, OFF, the  
handset does not ring when you receive a call. When  
set to OFF, W displays.  
Action  
1
2
Press MENU(a ).  
Scroll (a ) to HANDSETSETTINGS, then  
press OK(a ).  
3
4
Ensure RINGERVOLUMEis highlighted,  
then press OK(a ).  
Press the left or right soft key (a ) to  
increase or decrease the volume, then  
press OK(a ).  
5
Press OFF twice to return to the standby  
screen, or scroll (a ) to another option.  
19  
   
Setting the Ringer Tone  
This option sets a ringer tone for incoming calls.  
Action  
1
2
Press MENU(a ).  
Scroll (a ) to HANDSETSETTINGS, then  
press OK(a ).  
3
4
Scroll (a ) to RINGERMELODYor RINGER  
TONE, then press OK(a ).  
Scroll (a ) through the ring tones. Each  
tone plays as you scroll through them.  
When you hear the ring tone you want,  
press OK(a ).  
5
Press OFF twice to return to the standby  
screen, or scroll (a ) to another option.  
20  
 
Setting the Keypad Tone  
This option turns the keypad tones on or off. When  
set to ON, the handset beeps every time you press a  
key or button.  
Action  
1
2
Press MENU(a ).  
Scroll (a ) to HANDSETSETTINGS, then  
press OK(a ).  
3
4
5
Scroll (a ) to KEYPADTONE, then press  
OK(a ).  
Press the left or right soft key (a ) to  
select ONor OFF, then press OK(a ).  
Press OFF twice to return to the standby  
screen, or scroll (a ) to another option.  
Setting the Contrast  
This option adjusts the display contrast.  
Action  
1
2
Press MENU(a ).  
Scroll (a ) to HANDSETSETTINGS, then  
press OK(a ).  
3
4
5
Scroll (a ) to CONTRAST, then press  
OK(a ).  
Press the left or right soft key (a ) to  
adjust the contrast, then press OK(a ).  
Press OFF twice to return to the standby  
screen, or scroll (a ) to another option.  
21  
   
Setting the Language  
This option changes the language used in the  
options menu list.  
Note: This option does not change the language for  
the soft keys, for example, MENUand REDIAL. The  
language setting is unique to the handset. Changing  
the language on 1 handset does not change the  
language on other handsets, or the base station to  
which it is registered.  
Action  
1
2
Press MENU(a ).  
Scroll (a ) to HANDSETSETTINGS, then  
press OK(a ).  
3
4
Scroll (a ) to LANGUAGE, then press  
OK(a ).  
Press the left or right soft key (a ) to scroll  
to the language of choice, then press  
OK(a ).  
5
Press OFF twice to return to the standby  
screen, or scroll (a ) to another option.  
22  
 
Setting the Vibrate Control  
This option causes your handset to vibrate when you  
receive a call.  
Action  
1
2
Press MENU(a ).  
Scroll (a ) to HANDSETSETTINGS, then  
press OK(a ).  
3
4
5
Scroll (a ) to VIBRATECONTROL, then  
press OK(a ).  
Press the left or right soft key (a ) to  
select ONor OFF, then press OK(a ).  
Press OFF twice to return to the standby  
screen, or scroll (a ) to another option.  
Setting the Low Battery Tone  
This option alerts you when the battery charge is low.  
Action  
1
2
Press MENU(a ).  
Scroll (a ) to HANDSETSETTINGS, then  
press OK(a ).  
3
4
5
Scroll (a ) to LOWBATTTONE, then press  
OK(a ).  
Press the left or right soft key (a ) to  
select ONor OFF, then press OK(a ).  
Press OFF twice to return to the standby  
screen, or scroll (a ) to another option.  
23  
   
Setting the Range Tone  
This option alerts you when the handset is out of  
range from the base station.  
Action  
1
2
Press MENU(a ).  
Scroll (a ) to HANDSETSETTINGS, then  
press OK(a ).  
3
4
5
Scroll (a ) to RANGETONE, then press  
OK(a ).  
Press the left or right soft key (a ) to  
select ONor OFF, then press OK(a ).  
Press OFF twice to return to the standby  
screen, or scroll (a ) to another option.  
24  
 
Using the Basic Functions  
Making and Ending a Call  
Action  
1
2
Pick up the handset and press ON. The  
keypad lights up when the handset is on.  
When you hear the dial tone, dial the  
number.  
or  
Enter the phone number, then press ON  
.
This lets you see the phone number on the  
display before the phone dials the number.  
3
When you are finished talking, press OFF, or  
place the handset back on the charger base  
to hang up.  
25  
   
Adjusting the Volume on the Handset During a  
Call  
Action  
Press the volume button up to increase volume,  
or press down to decrease volume.  
Volume Buttons  
Note: This procedure is the same for adjusting  
the volume on the handset speakerphone and  
the headset while on a call.  
Using the Speakerphone on the Handset  
(handsfree operation)  
Action  
Press SPEAKER PHONE. The SPEAKER PHONE  
button lights up and HANDSFREEONdisplays  
briefly.  
26  
   
Using Call Waiting  
If you have call waiting service from your telephone  
company, you can put a call “on hold”, to answer a  
second call.  
Action  
1
2
Press ON to answer a second call.  
While on the second call, fdisplays.  
Press ON again to end the second call and  
return to the first call.  
Muting a Call  
Action  
1
2
Press MUTE(a ) when on a call.  
MICROPHONEMUTEDdisplays.  
Press MUTE(a ) again to unmute the call.  
27  
   
Putting a Call on Hold  
Action  
1
Press HOLD(a ), CALLONHOLD  
displays.  
Note: If Clock Mode is on, CALLONHOLD  
displays for only 5 seconds.  
2
To return to the call, press ON  
.
Note: A call can remain on hold for up to  
5 minutes. After 5 minutes, CALLONHOLD  
RINGBACK!displays. You have 30 seconds to  
return to the call before it is dropped/  
disconnected.  
Saving a Name/Number in the  
Phonebook  
Saving names and numbers in the phonebook makes  
it easy to dial numbers you call frequently. You can  
enter up to 50 numbers directly into the phonebook or  
add them from the caller ID or redial list.  
Each handset phonebook is unique and is not  
accessible by other handsets or the base station.  
Action  
1
2
From the standby screen, enter the phone  
number, then press PHNBK(a ).  
Note: Be sure to include long distance  
codes and pauses if required.  
At the ENTERNAMEprompt, use the keypad  
to enter the name (see page 36).  
28  
     
Action  
3
4
Press SAVE(a ) to store the name and  
number.  
Note: If the phonebook is full, PHONEBOOK  
ISFULLdisplays.  
Tip: Erase numbers you no longer call to make  
room for new ones.  
Press and hold OFF for 2 seconds to return  
to the standby screen.  
Inserting Pauses in a Phone Number  
Action  
When you want to insert a pause, press  
PAUSE(a ). The letter Pdisplays.  
When you call a number with a pause, the  
phone waits a few seconds before transmitting  
the next digits in the dialing sequence. This is  
useful when you have to dial a number for  
access to an outside line, or for accessing a  
voicemail system.  
Saving a Caller ID or Redial Number  
in the Phonebook  
Action  
1
2
Display and highlight the number, then  
press SELECT(a ).  
Press SAVE(a ), then follow steps 2  
through 4 on page 28 to save the number.  
29  
     
Calling a Number from the  
Phonebook  
Action  
1
From the standby screen, press  
PHNBK(a ).  
2
3
Scroll  
(
a
)
to highlight the name/number.  
Press ON to dial the number.  
Deleting Phonebook Entries  
Action  
1
From the standby screen, press  
PHNBK(a ).  
2
3
4
Scroll  
(
a
)
to highlight the entry to delete.  
Press EDIT  
(a  
), then press DEL  
(a  
).  
Press THIS  
entry, or press ALL(a  
(a  
) to delete the highlighted  
)
to delete all entries  
in the phonebook.  
If you press THIS, the highlighted entry is  
deleted and the phonebook remains  
displayed. Scroll to another entry, or press  
and hold OFF for 2 seconds to return to the  
standby screen.  
If you press ALL, AREYOUSURE?displays.  
Press NO  
(a  
)
to return to the phonebook.  
or  
Press YES  
(a  
)
to delete all entries.  
PHONEBOOKISEMPTYdisplays briefly  
before the standby screen displays.  
30  
   
Editing Phonebook Entries  
Action  
1
2
From the standby screen, press  
PHNBK(a ).  
Scroll  
(a  
)
to highlight the entry to edit,  
then press EDIT  
(
a
).  
3
4
5
Press EDIT  
(
a
a
) again.  
Press NAME  
(
) or NUMBER(a ).  
To edit the name or number:  
Press MORE  
Press SPACE  
(
a
) for additional options.  
) to insert blank spaces.  
) to delete the highlighted  
(a  
Press DEL  
(a  
character.  
Press PAUSE  
(a  
) to insert a pause (P),  
character in a phone number.  
6
Press BACK  
screen.  
(a  
) to return to the previous  
7
8
Press SAVE  
(
a
) to save your changes.  
Press and hold OFF to return to the standby  
screen.  
31  
 
Redialing a Number  
The handset saves the last 10 dialed phone numbers  
in memory.  
Action  
1
From the standby screen, press  
REDIAL(a ). The number on the top line  
is the last number dialed.  
2
3
Scroll (a ) to highlight the number to  
redial.  
Press ON to redial the number.  
Erasing Numbers in Redial Memory  
Action  
1
2
3
From the standby screen, press  
REDIAL(a ).  
Scroll (a ) to highlight the number, press  
SELECT(a ), then press ERASE(a ).  
Press and hold OFF for 2 seconds to return  
to the standby screen.  
32  
   
Using Caller ID  
If you subscribe to caller ID service from your  
telephone company, the handset can display the  
caller’s name and/or number when you receive an  
incoming call. If the phone company does not send  
caller ID information or you do not subscribe to caller  
ID service, the display shows IncomingCall.  
Reviewing the List of Caller ID Calls  
The handset can hold up to 50 caller ID records. The  
number of new calls displays until you review the list,  
then the standby screen displays.  
Note: The number of new calls displayed on the  
expansion handset may not be the same as the base  
station to which it is registered. For example, if you  
answer a call on Handset 2, it does not count as a  
new call on that handset. However, other registered  
handsets and the base station add the call to their  
list of new calls.  
Action  
1
2
3
From the standby screen, press  
MENU(a ).  
Scroll  
then press OK  
Scroll ) through the list to view other  
records.  
(a  
), if required, to CALLERIDLOG,  
(
a
).  
(a  
33  
   
Dialing a Number from Caller ID  
Action  
With the caller ID number displayed, press ON  
.
Saving a Caller ID Number in the Phonebook  
Action  
1
2
3
With the caller ID number displayed, press  
SAVE(a ).  
At the ENTERNAMEprompt, use the keypad  
to enter the name (see page 36).  
Press SAVE(a ) to save the name and  
number.  
34  
   
Deleting Caller ID Numbers  
Action  
1
2
3
4
Press MENU  
Scroll ) to highlight the number.  
Press CID  
Press THIS  
(
a
), then press OK(a ).  
(a  
(
a
), then press DEL(a ).  
(a  
) to delete the highlighted  
entry, or press ALL(a  
)
to delete all entries.  
If you press THIS, the highlighted entry is  
deleted and the list remains displayed.  
Scroll to another entry, or press and hold  
OFF for 2 seconds to return to the standby  
screen.  
If you press ALL, AREYOUSURE?displays.  
Press NO  
(a  
)
to exit without deleting.  
or  
Press YES  
(a  
)
to delete all entries.  
Finding a Lost or Misplaced Handset  
Action  
1
2
Press INTERCOM on the base station or  
from another registered handset.  
Scroll  
(a  
) to highlight the handset number or  
GLOBALPAGE(all handsets), if needed, then  
press OK(a ). The selected handset or  
handsets ring.  
3
Press CLEAR on the base station, or press any  
key other than OFF on the handset to stop  
paging the handset(s).  
35  
   
Entering Text  
Important: The handset can store names and  
numbers in memory independently from the base  
station to which it is registered and from other  
handsets. Adding, editing, or deleting entries in the  
base station or handset does not affect any other  
handset or the base station.  
Your phone can store up to 50 names/numbers. Each  
entry can store up to 32 digits for a phone number,  
and up to 16 characters for the name.  
At the ENTER NAME?prompt, use the number keys  
to spell the name and to enter numbers. Each press  
of a key displays the characters in the order shown.  
For example, to enter R, press the 7 key 3 times.  
Number of Presses  
Number  
Key  
1
1
2
3
4
5
6
7
8
9
&
,
.
1
2
A
D
G
J
B
E
H
K
N
Q
U
X
C
F
I
a
d
g
j
b
e
h
k
c
2
3
f
i
3
4
5
6
r
4
5
L
l
6
M
P
T
W
0
O
R
V
Y
m
S
t
n
p
u
w
o
q
v
x
7
s
7
8
8
y
9
Z
z
9
0
*
*
#
#
36  
 
Using the Belt Clip  
To attach the belt clip, align the pins on the inside  
edge of the belt clip with the notches on the sides of  
the handset near the antenna. Press the handset and  
belt clip together to attach them.  
Using a Headset  
The handset has a headset jack for an optional  
accessory headset. The headset must be compatible  
with your handset. To use a headset, connect the  
plug on the headset cord to the jack on the handset.  
When you use a headset, the handset mutes its  
microphone to limit interference from background  
noise.  
37  
   
Advanced Features  
To use some of the advanced features, you must  
register at least 2 (up to 6) handsets to the base  
station.  
You do not need to connect an expansion handset to  
a phone line. You can place the handset and its  
charging base near a standard electrical outlet.  
With multiple handsets, you can:  
Conference call  
Talk on the intercom between handsets and  
between handsets and the base station  
Transfer calls to a handset or the base station  
To order expansion handsets, call:  
1-800-353-2729 USA  
1-888-390-6456 TTY (Text Telephone)  
On the Web:  
38  
 
Using Conference Calling  
If 1 handset is on a call, the displays on other  
handsets, registered to the same base station,  
display LINEINUSE.  
When a second handset joins the call, the other  
handset displays j and 2 or more extension  
numbers. A maximum of 2 handsets and the base  
station can be on a conference call at the same time.  
Action  
To join a conference call from a handset,  
press ON or SPEAKER PHONE  
.
To join a conference call from the base  
station, press v.  
To disconnect from a conference call, press  
OFF on the handset, or press v on the base  
station.  
39  
 
Using the Intercom  
Note: When in intercom mode, the INTERCOM  
buttons on the base station and the handset light up  
and kXdisplays. Where Xis the number of the  
handset being used.  
From the Base Station to All Handsets  
Action  
1
2
Press INTERCOM on the base station.  
Scroll (a ) to GLOBALPAGE, then press  
OK(a ). GLOBALCALLFROMBASE  
displays on each handset.  
3
To end the intercom call, press INTERCOM  
on the base station.  
From the Base Station to a Specific Handset  
Action  
1
Press INTERCOM on the base station.  
2
Scroll (a ) to the handset you want to call  
(for example, HANDSET2), then press OK  
(a  
). INTERCOMFROMBASEdisplays on  
the handset.  
3
To end the intercom call, press INTERCOM  
on the base station.  
40  
     
From a Handset to the Base Station  
Action  
1
2
3
Press INTERCOM on the handset.  
Scroll (a ) to BASE, then press OK(a ).  
To end the intercom call, press INTERCOM  
on the base station, or OFF on the handset.  
From a Handset to a Handset  
Action  
1
Press INTERCOM on the handset.  
2
Scroll (a ) to the handset you want to call,  
(for example, HANDSET2), then press OK  
(a ).  
3
To end the intercom call, press OFF on the  
handset.  
From a Handset to All Handsets and Base Station  
Action  
1
Press INTERCOM on the handset.  
2
Scroll (a ) to GLOBALPAGE, then press  
OK(a ).  
3
To end the intercom call, press OFF on the  
handset.  
41  
     
Answering a Base Station to Handset Intercom  
Call  
Action  
1
2
Press ON to answer the call.  
To end the intercom call, press OFF  
.
Transferring Calls  
Unannounced Transfer from the Base Station or a  
Handset  
Action  
1
2
Press XFER(a ).  
Scroll (a ) to the desired destination  
(BASEor HANDSETX, where Xis the  
handset number), then press OK(a ).  
You can answer the ringing handset or base  
station like any incoming call.  
3
To end the call, press OFF, on the handset,  
or v on the base station.  
42  
     
Announced Transfer from the Base Station or a  
Handset  
Action  
1
Press HOLD(a ) to put the call on hold,  
then press MENU(a ).  
2
3
Press INTERCOM.  
Scroll (a ) to the desired destination  
(BASEor HANDSETX, where Xis the  
handset number), then press OK(a ).  
4
When the base station or handset answers,  
announce there is an active call on hold  
waiting to be transferred.  
5
6
7
Press OFF on the handset, or INTERCOM on  
the base station.  
Press ON, on the handset, or v on the  
base station to pick up the call.  
To end the call, press OFF on the handset,  
or v on the base station.  
43  
 
Motorola Limited Warranty for  
the United States and Canada  
Motorola Limited Warranty  
What Does this Warranty Cover?  
Subject to the exclusions contained below, Motorola, Inc. warrants its  
telephones, pagers, messaging devices, and consumer two-way  
radios that operate via Family Radio Service or General Mobile Radio  
Service (“Products”), Motorola-branded or certified accessories sold  
for use with these Products (“Accessories”) and Motorola software  
contained on CD-ROMS or other tangible media and sold for use with  
these Products (“Software”) to be free from defects in materials and  
workmanship under normal consumer usage for the period(s) outlined  
below. This limited warranty is a consumer's exclusive remedy, and  
applies as follows to new Motorola Products, Accessories and  
Software purchased by consumers in the United States or Canada,  
which are accompanied by this written warranty  
Products and Accessories  
Products Covered  
Length of Coverage  
Products and Accessories  
as defined above, unless  
otherwise provided for below.  
One (1) year from the date of  
purchase by the first consumer  
purchaser of the product unless  
otherwise provided for below.  
Decorative Accessories and Limited lifetime warranty for the  
Cases. Decorative covers,  
bezels, PhoneWrap™ covers  
and cases.  
lifetime of ownership by the first  
consumer purchaser of the product.  
Monaural Headsets. Ear  
Limited lifetime warranty for the  
buds and boom headsets that lifetime of ownership by the first  
transmit mono sound through consumer purchaser of the product.  
a wired connection.  
44  
 
Products Covered  
Length of Coverage  
Consumer Two-Way Radio  
Accessories  
Ninety (90) days from the date of  
purchase by the first consumer  
purchaser of the product.  
Products and Accessories  
that are Repaired or  
Replaced  
The balance of the original  
warranty or for ninety (90) days  
from the date returned to the  
consumer, whichever is longer.  
EXCLUSIONS  
Normal Wear and Tear. Periodic maintenance, repair and  
replacement of parts due to normal wear and tear are excluded from  
coverage.  
Batteries. Only batteries whose fully charged capacity falls below  
80% of their rated capacity and batteries that leak are covered by this  
limited warranty.  
Abuse & Misuse. Defects or damage that result from: (a) improper  
operation, storage, misuse or abuse, accident or neglect, such as  
physical damage (cracks, scratches, etc.) to the surface of the product  
resulting from misuse; (b) contact with liquid, water, rain, extreme  
humidity or heavy perspiration, sand, dirt or the like, extreme heat, or  
food; (c) use of the Products or Accessories for commercial purposes  
or subjecting the Product or Accessory to abnormal usage or  
conditions; or (d) other acts which are not the fault of Motorola, are  
excluded from coverage.  
Use of Non-Motorola Products and Accessories. Defects or  
damage that result from the use of Non-Motorola branded or certified  
Products, Accessories, Software or other peripheral equipment are  
excluded from coverage.  
45  
Unauthorized Service or Modification. Defects or damages  
resulting from service, testing, adjustment, installation, maintenance,  
alteration, or modification in any way by someone other than Motorola,  
or its authorized service centers, are excluded from coverage.  
Altered Products. Products or Accessories with (a) serial numbers or  
date tags that have been removed, altered or obliterated; (b) broken  
seals or that show evidence of tampering; (c) mismatched board serial  
numbers; or (d) nonconforming or non-Motorola housings, or parts,  
are excluded from coverage.  
Communication Services. Defects, damages, or the failure of  
Products, Accessories or Software due to any communication service  
or signal you may subscribe to or use with the Products, Accessories  
or Software is excluded from coverage.  
Software  
Products Covered  
Length of Coverage  
Software. Applies only to  
physical defects in the media  
that embodies the copy of the  
software (e.g. CD-ROM, or  
floppy disk).  
Ninety (90) days from the date of  
purchase  
Exclusions  
Software Embodied in Physical Media. No warranty is made that the  
software will meet your requirements or will work in combination with  
any hardware or software applications provided by third parties, that  
the operation of the software products will be uninterrupted or error  
free, or that all defects in the software products will be corrected.  
Software NOT Embodied in Physical Media. Software that is not  
embodied in physical media (e.g. software that is downloaded from the  
internet), is provided “as is” and without warranty.  
46  
Who is Covered?  
This warranty extends only to the first consumer purchaser, and is not  
transferable.  
What will Motorola Do?  
Motorola, at its option, will at no charge repair, replace or refund the  
purchase price of any Products, Accessories or Software that does not  
conform to this warranty. We may use functionally equivalent  
reconditioned/refurbished/pre-owned or new Products, Accessories or  
parts. No data, software or applications added to your Product,  
Accessory or Software, including but not limited to personal contacts,  
games and ringer tones, will be reinstalled.  
To avoid losing such data, software and applications please create a  
back up prior to requesting service.  
How to Obtain Warranty Service or Other Information  
USA  
Phones 1-800-331-6456  
Pagers 1-800-548-9954  
Two-Way Radios  
and Messaging Devices 1-800-353-2729  
Canada  
TTY  
All Products 1-800-461-4575  
1-888-390-6456  
For Accessories and Software, please call the telephone number  
designated above for the product with which they are used.  
You will receive instructions on how to ship the Products, Accessories  
or Software, at your expense, to a Motorola Authorized Repair Center.  
To obtain service, you must include: (a) a copy of your receipt, bill of  
sale or other comparable proof of purchase; (b) a written description of  
the problem; (c) the name of your service provider, if applicable; (d) the  
name and location of the installation facility (if applicable) and, most  
importantly; (e) your address and telephone number.  
47  
What Other Limitations Are There?  
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION  
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND  
FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO  
THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE  
REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER  
THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE  
REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL  
OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT  
SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR  
TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF  
THE PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR  
SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR  
CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF  
REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF  
INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR  
OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION  
WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS,  
ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE  
DAMAGES MAY BE DISCLAIMED BY LAW.  
Some states and jurisdictions do not allow the limitation or  
exclusion of incidental or consequential damages, or limitation  
on the length of an implied warranty, so the above limitations or  
exclusions may not apply to you. This warranty gives you  
specific legal rights, and you may also have other rights that vary  
from state to state or from one jurisdiction to another.  
Laws in the United States and other countries preserve for Motorola  
certain exclusive rights for copyrighted Motorola software such as the  
exclusive rights to reproduce and distribute copies of the Motorola  
software. Motorola software may only be copied into, used in, and  
redistributed with, the Products associated with such Motorola  
software. No other use, including without limitation disassembly of  
such Motorola software or exercise of the exclusive rights reserved for  
Motorola, is permitted.  
48  
motorola.com  
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