E51 Series
Digital Expansion Handset
5.8 GHz
Model Family: MD7101
Users Guide
Table of Contents
FCC Information ...........................................................................................................v
FCC Compliance Class B Digital Device....................................................v
FCC Declaration of Conformity.............................................................. vi
Canadian Compliance ......................................................................... vi
Federal Communications Commission (FCC) Part 68 Statement.................... vi
Important Safety Instructions .............................................................................ix
Handset Overview .................................................................................................2
Handset Charger Overview....................................................................................3
Getting Started .........................................................................................................4
Battery Safety Instructions.....................................................................................4
Installing the Battery ..............................................................................................5
Charging the Handset Battery................................................................................6
i
Installing the Base Unit...............................................................................................7
Basic Operations..........................................................................................................9
Handset Indicators.................................................................................................9
Base Unit LEDs......................................................................................................9
Making a Call .......................................................................................................10
Answering Calls...................................................................................................11
Ending a Call ........................................................................................................11
Speakerphone Operation.....................................................................................11
Adjust Handset Volume.......................................................................................12
Temporary Ringer Adjustments...........................................................................13
Redial Function ....................................................................................................13
Deleting a Redial Listing ......................................................................................14
Mute Function .....................................................................................................14
Locate a Misplaced Handset ...............................................................................15
Phonebook Operations..............................................................................................16
Storing a New Entry.............................................................................................17
ii
Reviewing/Dialing from the Phonebook...............................................................19
Editing a Phonebook Entry...................................................................................20
Delete a Single Phonebook Entry.........................................................................20
Caller ID/Call Waiting ID.......................................................................................21
Reviewing Caller ID Records................................................................................22
Storing a Caller ID Entry in the Phonebook..........................................................23
Dialing from the Caller ID Log..............................................................................24
Deleting a Caller ID Record..................................................................................24
Deleting All Caller ID Records..............................................................................24
Ringer Volume......................................................................................................25
Ringer Tone..........................................................................................................25
Key Tone ..............................................................................................................26
Display Language.................................................................................................26
Dialing Method.....................................................................................................27
Message Waiting Indicator ..................................................................................27
Special Features.........................................................................................................28
iii
Intercom Calls......................................................................................................28
Call Transfer.........................................................................................................29
Conference Call ...................................................................................................30
In Case of Difficulty....................................................................................................31
Warranty.....................................................................................................................33
Technical Specifications............................................................................................38
iv
FCC Information
FCC Compliance Class B Digital Device
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in
a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one of the following measures:
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
•
Consult the dealer or an experienced radio/TV technician for help.
Privacy of communications may not be ensured when using this telephone.
Caution: Changes or modifications not expressly approved by Motorola for compliance could void the
user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
v
FCC Declaration of Conformity
Motorola, Inc., Connected Home Solutions, 101 Tournament Drive, Horsham, PA 19044,
1-215-323-1000, declares that this cordless phone complies with 47 CFR Parts 2 and 15 of the FCC
Rules as Class B digital devices.
Canadian Compliance
This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B
est conforme á la norme NMB-003 du Canada.
Federal Communications Commission (FCC) Part 68
Statement
This Motorola cordless phone complies with Part 68 of the FCC rules and the requirements adopted by
the Administrative Council for Terminal Attachments (ACTA). On the bottom of this equipment is a label
that contains, among other information, a product identifier in format US: AAAEQ##TXXXX. If requested,
this information must be provided to the telephone company.
The Ringer Equivalence Number (REN) is used to determine the number of devices that may be
connected to the telephone line. Excessive RENs on the telephone line may result in the devices not
ringing in response to an incoming call. In most, but not all areas, the sum of the RENs should not
exceed five (5.0). To be certain of the number of devices that may be connected to the line, as
determined by the total RENs, contact the telephone company.
vi
For products approved after July 23, 2001, the REN for this product is part of the product identifier that
has the format US: AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point
(e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label.
This equipment uses the following USOC jack: RJ11C. A plug and jack used to connect this equipment
to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and
requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this
product. It is designed to be connected to a compatible modular jack that is also compliant. See
installation instructions for details.
Connection to Party Line Service is subject to state tariffs. Contact the state public utility commission,
public service commission, or corporation commission for information. If this equipment causes harm to
the telephone network, the telephone company will notify you in advance that the temporary
discontinuance of services may be required. If advance notice is not practical, the telephone company
will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint
with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations, or procedures that
could affect the operation of the equipment. If this happens, the telephone company will provide
advance notice in order for you to make necessary modifications to maintain uninterrupted service.
If trouble is experienced with this equipment, for repair or warranty information, please contact
Motorola, Inc. at 1-877-466-8646. If the equipment is causing harm to the telephone network, the
telephone company may request that you disconnect the equipment from the network until the problem
is solved.
vii
This equipment is hearing aid compatible.
If your home has specially wired alarm equipment connected to the telephone line, ensure the
installation of the cordless phone does not disable your alarm equipment. If you have questions about
what will disable alarm equipment, consult your telephone company or a qualified installer.
CAUTION: To maintain compliance with the FCC's RF exposure guidelines, place the base unit at least
7.87 in (20 cm) from nearby persons.
For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when
used with the belt clip supplied or designated for this product. Use of other accessories may not ensure
compliance with FCC RF exposure guidelines.
Industry Canada CS-03 Declaration of Conformity
This product meets the applicable Industry Canada technical specifications. The Ringer Equivalence
Number (REN) is an indication of the maximum number of devices allowed to be connected to a
telephone interface. The termination on an interface may consist of any combination of devices subject
only to the requirement that the sum of the RENs of all the devices does not exceed five.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment on and off, the user is encouraged to try to correct the
interference with one or more of the following measures: Reorient or relocate the receiving antenna
(that is, the antenna for the radio or television that is "receiving" the interference).Reorient or relocate
and increase the separation.
viii
Important Safety Instructions
When using your telephone equipment, basic safety precautions should always be followed
to reduce the risk of fire, electric shock, and injury, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol
cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water (for example, near a bathtub, kitchen sink, or
swimming pool).
5. Do not place this product on an unstable surface, such as a table, shelf, or stand. The
product may fall, causing serious damage.
6. Slots and openings in the back or bottom of the base unit and handset are provided
for ventilation. To protect them from overheating, these openings must not be
blocked by placing the product on a soft surface such as a bed, sofa, or rug. This
product should never be placed near or over a radiator or heat register. This product
should not be placed in any area where proper ventilation is not provided.
7. This product should be operated only from the type of power source indicated on the
marking label. If you are not sure of the type of power supply in your home, consult
your dealer or local power company.
8. Do not allow anything to rest on the power cord. Do not install this product where the
cord may have anyone walking on it.
ix
9. Never push objects of any kind into this product through slots in the base or handset,
as they may touch dangerous voltage points or short out parts that could result in a
risk of fire or electric shock.
10. Never spill liquid of any kind on the product.
11. To reduce the risk of electric shock, do not disassemble this product, but take it to an
authorized service facility. Opening or removing parts of the base or handset other
than specified access doors may expose you to dangerous voltages or other risks.
Incorrect reassembling can cause electric shock when the product is subsequently
used.
12. Do not overload wall outlets and extension cords, as this can result in the risk of fire or
electric shock.
13. Unplug this product from the wall outlet and refer servicing to an authorized service
facility under the following conditions:
•
•
•
•
When the power supply cord or plug is damaged or frayed.
If liquid has been spilled onto the product.
If the product has been exposed to rain or water.
If the product does not operate normally by following the operating instructions.
Adjust only those controls that are covered by the operating instructions, as
improper adjustment of other controls may result in damage and often requires
extensive work by an authorized technician to restore the product to normal
operation.
•
•
If the product has been dropped and the base and/or handset has been
damaged.
If the product exhibits a distinct change in performance.
x
14. Avoid using a telephone (other than cordless) during an electrical storm. There is a
remote risk of electric shock from lightning.
15. Do not use the telephone to report a gas leak in the vicinity of the leak.
16. Only put the handset of your telephone next to your ear when it is in normal talk
mode.
xi
Welcome
Congratulations on your purchase of a Motorola MD7101 expansion handset. Check the
contents listing on the product packaging to ensure that your purchase includes each of the
items listed.
Product registration is an important step toward enjoying your new Motorola product.
Registering helps us facilitate warranty service and permits us to contact you should your
Motorola product require an update or other service. Registration is not required for
warranty coverage.
To register your product online, visit:
Product registration is not available in Canada.
Please retain your original dated sales receipt for your records. For warranty service of your
Motorola product, you will need to provide a copy of your dated sales receipt to confirm
warranty status.
1
Handset Overview
1. Earpiece
2. LCD display
3. Select/Menu
1
4. Caller ID/Scroll down
5. Headset jack (2.5 mm)
6. Phone On/Flash
7. Speakerphone
8. Temporary tone dialing key
9. Redial/Pause
10. Mute/Delete
11. Microphone
12. Intercom
13. Change number format
14. Phone Off/Cancel
15. Volume control
16. Phonebook/Scroll up
2
3
4
5
16
15
14
6
7
13
12
11
8
9
10
2
Getting Started
Battery Safety Instructions
•
Do not burn, disassemble, mutilate, or puncture the battery. The battery contains toxic
materials that could be released, resulting in injury and/or explosion.
CAUTION: There is a risk of explosion if you replace the battery with an incorrect
battery type. Use only the battery that came with your phone or an authorized
replacement recommended by the manufacturer.
•
•
•
•
Keep batteries out of the reach of children.
Remove batteries if storing over 30 days.
The rechargeable batteries that power this product must be disposed of properly and
may need to be recycled. Refer to your battery’s label for battery type. Contact your
local recycling center for proper disposal methods.
4
Installing the Battery
1. Remove any stickers or inserts, if
present.
2. Remove the battery door by pressing
down on the indentation and sliding
downward.
3. Plug the battery connector into the
receptacle. (Make sure the black wire is
on the left.)
4. Insert the battery into the battery
compartment.
5. Replace the battery door.
6. Attach the belt clip (optional).
5
Charging the Handset Battery
The handset of your cordless telephone is powered by a rechargeable battery pack. It
charges automatically whenever the handset is in the base unit or charger.
The initial battery charge time is 10–12 hours. After the initial charge, a maintenance charge
of eight hours should be sufficient. Be sure to place the handset in its base when not in
use to ensure maximum daily performance.
If your handset displays a PLACE IN CHARGER message, or the handset seems
completely dead (the LCD is blank and does not activate when you press the keys), charge
the handset.
NOTE: When in LOW BATTERY mode, the keypad sounds, backlighting, and
speakerphone features will not work. The features are fully functional after you recharge
the battery.
6
Installing the Base Unit
IMPORTANT! FOR MAXIMUM PERFORMANCE OF YOUR CORDLESS TELEPHONE
SYSTEM:
•
•
Choose a central location for your base unit.
Install your base unit and extension handsets away from electronic equipment, such
as personal computers, television sets, and microwave ovens.
In locations where there are multiple cordless telephones, install base units as far
apart as possible.
•
•
•
Install your telephone equipment away from heat sources and sunlight.
Avoid excessive moisture, dust, or extreme cold.
7
Selecting a Location for Your Base Unit
8
Basic Operations
Handset Indicators
Icon
MUTE
NEW
Description
Turns on when the microphone is muted
Turns on when a new call is received and added to the call log
Turns on when the ringer is muted
ꢀ
r
Indicates battery charge status
Base Unit LEDs
LED
Description
On when the phone is off-hook or when an extension
phone is off-hook. On when the handset is charging in its
base.
in use
charge
message
Flashes when there is new phone company voicemail
9
Making a Call
Press the ON/FLASH key on the handset (or the v key to use the speakerphone feature).
When you hear the dial tone, dial the number.
-OR-
Enter the phone number, and then press ON/FLASH. The phone number appears on the
display before it is dialed. Use the MUTE/DELETE key to make corrections. Press and hold
the OFF/CANCEL key to delete the entire number.
10
Answering Calls
Press ON/FLASH, v, or any digit key (0 through 9) to answer a call.
If you subscribe to call waiting:
Press the ON/FLASH key to answer the second call. Press ON/FLASH again to return to
the first call.
Ending a Call
Press the OFF/CANCEL key or place the handset in the base unit to end the call.
Speakerphone Operation
Each handset has a built-in speakerphone. This feature allows you to have hands-free
conversations—just stand the handset upright on a table or desktop.
To switch between speakerphone and the handset, press the v key.
11
Temporary Ringer Adjustments
When the handset is ringing, to silence the ringer, press OFF/CANCEL or MUTE/DELETE,
or adjust the ringer level to 0 by using the handset volume keys.
This adjustment is temporary. The ringer volume will return to its normal setting once the
call is answered or the ringing stops.
Redial Function
1. Press the REDIAL/PAUSE key to display the last telephone number dialed from the
handset (up to 32 digits).
2. Use the scroll keys to view the last five numbers dialed. A double beep will sound
when you reach the beginning or the end of the redial list.
3. Press the ON/FLASH or v key to dial the highlighted number.
Press the OFF/CANCEL key to exit the redial review list without dialing a number.
13
Deleting a Redial Listing
1. Press the REDIAL/PAUSE key.
2. Scroll to the desired entry.
3. Press the MUTE/DELETE key. A confirmation beep sounds after the entry is deleted.
4. Press OFF/CANCEL to exit the review list.
NOTE: If the redial memory is empty and REDIAL/PAUSE is pressed, a double beep will
sound.
Mute Function
NOTE: The mute feature is only available during a call.
1. Press the MUTE/DELETE key. MICROPHONE MUTED appears on the display, along
with the MUTE icon.
2. Press the MUTE/DELETE key again to return to normal two-way conversation.
MICROPHONE ON appears on the display.
14
Locate a Misplaced Handset
From the base unit, press the PAGE key to locate lost handsets. The handsets will beep
and BASE IS PAGING appears on the display.
To end the page, press ON/FLASH, v, any dial pad key (0 through 9, *, #) on the
handset, or press PAGE again on the base unit.
NOTE: Pressing OFF/CANCEL on a handset stops the paging for that handset only.
15
Phonebook Operations
Your handset can store up to 50 numbers with names. Each memory location holds up to
32 digits for the number and 16 characters for the name.
NOTES: If you have multiple handsets registered to your base unit, the handsets share a
common phonebook stored in the base unit. This means that entries inserted by one
handset are available to all system handsets, and if you delete a phonebook entry, it
disappears from all of the handsets.
Only one handset can access the phonebook at one time. If a second handset attempts to
access the phonebook, NOT AVAILABLE AT THIS TIME appears on the handset display.
16
Storing a New Entry
1. Press the SEL/MENU key.
2. Scroll to PHONEBOOK.
3. Press the SEL/MENU key.
4. Scroll to and select STORE.
5. Enter the telephone number at the ENTER NUMBER prompt. Use the
MUTE/DELETE key to erase characters to the left of the cursor.
6. Press the SEL/MENU key to save the number.
7. Enter the name for the new contact at the ENTER NAME prompt. Use the
MUTE/DELETE key to erase characters to the left of the cursor. Use the cidꢁ or
ꢀpbk keys to move the cursor to the left or right.
8. Press SEL/MENU to save the entry. A confirmation tone will sound and the new
phonebook entry appears briefly.
17
Use the table below to enter names and special characters into the phonebook.
NOTES:
•
•
•
If the phonebook is full, the handset will display PHONEBOOK IS FULL.
While entering numbers, press and hold the PAUSE key to add pauses if necessary.
If there is a duplicate number in the phonebook, NUMBER ALREADY IN
PHONEBOOK appears.
Number of Key Presses
KEY
1
space
A
2
1
3
4
5
6
7
8
9
1
2
3
4
5
6
7
8
9
0
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
a
d
g
j
m
7
t
b
e
h
k
n
p
u
w
c
f
i
D
G
J
M
P
T
W
0
L
l
O
R
V
Y
o
q
v
x
r
s
z
9
y
?
!
/
(
)
*
#
*
#
&
‘
,
-
.
18
Reviewing/Dialing from the Phonebook
When not on a call, press ꢀpbk, and the handset jumps directly into phonebook review
mode. The first phonebook entry is listed.
Scroll through the phonebook entries using the scroll keys or enter the first character of the
name (using the digit keys) and continue navigating.
- OR -
1. Press the SEL/MENU key.
2. Scroll to and select PHONEBOOK.
3. Scroll to and select REVIEW.
NOTE: When reviewing the phonebook, the second line of the display will show the phone
number, up to 16 digits. For numbers longer than 16 digits, only the first 13 digits appear.
Press the * or # key to scroll the phone number to see the additional digits. Press
ON/FLASH or v to dial the number.
19
Editing a Phonebook Entry
1. Press the ꢀpbk key, scroll to the desired entry.
2. Press the SEL/MENU key. EDIT NUMBER appears on the display. Use the
MUTE/DELETE button to edit the entry.
3. Press the SEL/MENU key to save the changes.
4. Follow the same steps to edit the name. A confirmation tone beeps and the updated
entry appears on the display briefly.
NOTE: To add a pause in the number, press and hold the REDIAL/PAUSE key.
Delete a Single Phonebook Entry
Press the ꢀpbk key, scroll to the desired entry, and press MUTE/DELETE.
20
Caller ID/Call Waiting ID
Your handset is also capable of displaying caller ID information in conjunction with a call
waiting alert signal (Call Waiting/Caller ID).
With Call Waiting/Caller ID, the caller ID data is displayed so you can decide whether to
answer the incoming call or continue with your current conversation. Your system holds up
to 50 caller ID entries.
When you receive new caller ID information, your handset shows NEW in the lower left
side of the display.
NOTES:
•
You must subscribe to Caller ID/Call Waiting service with your local telephone
company to use the feature.
•
If no caller ID information is available from the phone company, or you do not
subscribe to the service, the display shows INCOMING CALL.
21
Reviewing Caller ID Records
When your systems stores new caller ID records, NEW appears on the display.
Press the cidꢁ scroll key to review the records.
- OR -
1. Press the SEL/MENU key.
2. Scroll to and select CALL LOG. Use the scroll keys to review the entries. A double
beep sounds when you reach the beginning or end of the log.
After you review all of the new records, the NEW message disappears from the display.
NOTE: As when accessing the phonebook, only one handset at a time can access the call
log. The other handsets cannot access it at the same time. If this is attempted, NOT
AVAILABLE AT THIS TIME will display on the second handset.
22
Storing a Caller ID Entry in the Phonebook
1. Press cidꢁ.
2. Scroll to the entry you wish to store. To view alternate phone number formats, press
the # key repeatedly. The display will cycle through the available dialing options (1 +
area code + number, area code + number, number only, etc.).
3. Press SEL/MENU to store the displayed number. A confirmation beep sounds and
ADDED TO PHONEBOOK appears.
NOTES:
•
If the system is unable to detect a name or number, EDIT NAME or EDIT
NUMBER appears. You will then need to enter the name or the number.
If the phonebook is full, PHONEBOOK IS FULL appears.
NUMBER ALREADY IN PHONEBOOK appears on the display if the number is
already in your phonebook.
•
•
23
Dialing from the Caller ID Log
1. Press cidꢁ.
2. Scroll to the entry you wish to dial. Press the # key repeatedly to change the dialing
format (1 + area code + number, area code + number, number only, etc.).
3. Press ON/FLASH or v to dial the number.
Deleting a Caller ID Record
1. Press cidꢁ.
2. Scroll to the entry you wish to delete.
3. Press the MUTE/DELETE key to delete the record. A confirmation beep sounds and
the previous caller ID record appears.
Deleting All Caller ID Records
1. Press cidꢁ.
2. Press and hold the MUTE/DELETE key. The handset prompts, DELETE ALL CALLS?
3. Press SEL/MENU to confirm, or OFF/CANCEL to exit without deleting.
24
Ringer Volume
1. Press the SEL/MENU key.
2. Scroll to and select RINGER VOLUME. The current ringer volume appears on the
display.
3. Press the scroll keys or enter a digit (0 through 6) to the desired ringer volume. The
current ring tone plays and the volume bar increases or decreases each time you
adjust the setting. At the lowest setting, the display shows the ringer off icon.
4. Press the SEL/MENU key to save the setting.
Ringer Tone
1. Press the SEL/MENU key.
2. Scroll to and select RINGER TONE. The handset prompts you to select INTERCOM
CALL or OUTSIDE CALL.
3. Scroll to and select the desired option.
4. Press SEL/MENU. Use the scroll keys or enter a digit (0 through 9) to sample the ring
tones.
5. Press the SEL/MENU key to save the setting.
25
Key Tone
1. Press the SEL/MENU key.
2. Scroll to and select KEY TONE.
3. Select ON or OFF using the scroll keys.
4. Press the SEL/MENU key to save the setting.
Display Language
1. Press the SEL/MENU key.
2. Scroll to and select LANGUAGE.
3. Scroll to and select ENGLISH, FRENCH, or SPANISH.
4. Press SEL/MENU to save the setting.
NOTE:
If you accidentally change your language, follow these steps:
1. Press OFF/CANCEL twice to ensure you are at the standby screen.
2. Press the SEL/MENU key.
3. Press ꢀpbk two times.
4. Press the SEL/MENU key.
5. Press ꢀpbk until you see your desired language.
ENGLISH=>INGLES=>ANGLAIS
SPANISH=>ESPANOL=>ESPAGNOL
FRENCH=>FRANCES=>FRANCAIS
6. Press the SEL/MENU key to save the setting.
26
Dialing Method
1. Press the SEL/MENU key.
2. Scroll to and select DIAL TYPE.
3. Scroll to TONE or PULSE.
4. Press SEL/MENU to save the setting.
NOTE: When the phone is set for pulse dialing, you may switch to temporary tone dialing
during a call by pressing *. Once pressed, tone will be used for rest of the call. After you
hang up, the phone will return to pulse dialing for the next call.
Message Waiting Indicator
If you subscribe to voicemail service from your local telephone company, the MESSAGE
LED on your base unit blinks when you have a new message.
To stop the LED from blinking (for one occurrence only):
1. Press the SEL/MENU key.
2. Scroll to and select CLEAR MSG WAIT.
3. Press SEL/MENU to turn off the message LED.
27
Special Features
If you have at least two handsets registered to your base unit, you can use the intercom
and call transferring features. Each handset is named HANDSETX. The X represents the
order (1, 2, 3, 4) in which the handset was registered to the base unit. (See the user guide
for the expansion handset for more information.)
Intercom Calls
1. When not on a call, press the INT key on any handset. ENTER HANDSET # appears
on the display.
2. Enter the number of the handset you wish to page (e.g., to call HANDSET2, press 2).
3. Press INT, ON/FLASH, v, or any of the dial pad keys on HANDSET2 to answer the
intercom call. The screen on both handsets displays INTERCOM.
4. Press INT or OFF/CANCEL on either handset to end the call.
NOTE: If a handset is out of range, or you receive an outside call while attempting an
intercom call, the screen displays UNABLE TO CALL TRY AGAIN.
28
Call Transfer
During an outside call, you can transfer the call from one handset to another.
1. Press the INT key on the handset with the outside call. ENTER HANDSET # is
displayed.
2. Enter the number of the handset to which you wish to forward the call. CALL
FORWARDED appears on the screen.
3. To answer the call, press the ON/FLASH button on the second handset.
NOTE: If the second handset does not respond after approximately 30 seconds, the
outside call returns to the first handset, and CALL BACK appears.
If the returned call is not answered within 60 seconds, the outside call ends automatically.
29
Conference Call
Use the conference feature to enable two or more handsets to participate in the same
outside call.
1. While the first handset is on an outside call, press ON/FLASH or v on the second
handset.
2. A timer (e.g., CONF. 00:01:25) appears on the displays of both handsets showing the
length of the call.
30
In Case of Difficulty
The suggestions below should solve most problems you might encounter while using your
phone. If you still have difficulty after trying these suggestions, visit us on the web at
The phone doesn't work at all
•
•
Make sure the power cord is plugged firmly into the base unit and electrical outlet.
Make sure the phone cord is plugged firmly into the base unit and the telephone wall
jack.
•
Make sure the battery is properly inserted and fully charged. PLACE IN CHARGER on
the display indicates that the batteries need charging.
No dial tone
•
•
First, try all the suggestions above.
If you still don't hear a dial tone, disconnect the base unit from the telephone jack and
connect a different phone. If there is no dial tone on that phone, contact your local
telephone company.
You get noise, static, or a weak signal when you're away from the base unit
•
•
You may be out of range. Either move closer to the base unit or relocate it.
The layout of your home may be limiting the range. Try moving the base unit to
another position. (See Installing the Base Unit on page 7.)
31
You get noise, static, or a weak signal even when you're near the base unit
•
Household appliances plugged into the same circuit as the base unit can sometimes
cause interference. Try moving the appliance or the base unit to another outlet.
The handset does not ring when you receive a call
•
Make sure you have the ringer activated. (See Ringer Tone and Ringer Volume
sections.)
•
Make sure the telephone line cord is plugged firmly into the base unit and the
telephone wall jack.
•
•
Make sure the power cord is plugged into the base unit and an electrical outlet.
Move closer to the base unit.
You hear other calls while using your phone
•
Disconnect your base unit from the telephone jack, and plug in a different telephone.
If you still hear other calls, contact your local telephone company.
Common Troubleshooting Steps for Your Cordless Phone
If the handset or base unit does not seem to be responding normally, then try putting the
handset in its base. If it does not seem to respond, do the following (in the order listed):
1. Disconnect the power to the base.
2. Disconnect the handset battery.
3. Wait a few minutes.
4. Connect power to the base unit.
5. Re-install the battery.
6. Wait approximately 60 seconds for the handset to re-establish its link with the base.
32
Warranty
Motorola Limited Warranty for Consumer Products, Accessories, and Software Purchased in the
United States or Canada
What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola, Inc. warrants its cordless telephones ("Products"),
Motorola-branded or certified accessories sold for use with these Products ("Accessories"), and Motorola
software contained on CD-ROMs or other tangible media and sold for use with these Products
("Software") to be free from defects in materials and workmanship under normal consumer usage for the
period(s) outlined below. This limited warranty is a consumer's exclusive remedy, and applies as follows
to new Motorola Products, Accessories, and Software purchased by consumers in the United States or
Canada, which are accompanied by this written warranty:
Products and Accessories as defined above, unless otherwise provided for below. Length of coverage:
one (1) year from the date of purchase by the first consumer purchaser of the product unless otherwise
provided for below.
•
•
•
Decorative Accessories and Cases. Decorative covers, bezels, PhoneWrap® covers and
cases. Length of coverage: limited lifetime warranty for the lifetime of ownership by the first
consumer purchaser of the product.
Monaural Headsets. Ear buds and boom headsets that transmit mono sound through a
wired connection. Length of coverage: limited lifetime warranty for the lifetime of ownership
by the first consumer purchaser of the product.
Products and Accessories that are Repaired or Replaced. Length of coverage: The
balance of the original warranty or for ninety (90) days from the date returned to the
consumer, whichever is longer.
33
•
Software. Applies only to physical defects in the media that embodies the copy of the
software (e.g. CD-ROM, or floppy disk). Length of coverage: ninety (90) days from the date
of purchase.
Exclusions
Normal Wear and Tear. Periodic maintenance, repair, and replacement of parts due to normal wear and
tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and
batteries that leak are covered by this limited warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage, misuse or abuse,
accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the product
resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy perspiration, sand,
dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for commercial purposes or
subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the
fault of Motorola, are excluded from coverage.
Use of Non-Motorola Products and Accessories. Defects or damage that result from the use of Non-
Motorola branded or certified Products,
Accessories, Software or other peripheral equipment are excluded from coverage.
Unauthorized Service or Modification. Defects or damages resulting from service, testing,
adjustment, installation, maintenance, alteration, or modification in any way by someone other than
Motorola, or its authorized service centers, are excluded from coverage.
34
Altered Products. Products or Accessories with (a) serial numbers or date tags that have been
removed, altered, or obliterated; (b) broken seals or that show evidence of tampering; (c) mismatched
board serial numbers; or (d) nonconforming or non-Motorola housings, or parts, are excluded from
coverage.
Communication Services. Defects, damages, or the failure of Products, Accessories or Software due
to any communication service or signal you may subscribe to or use with the Products, Accessories or
Software is excluded from coverage.
Software Embodied in Physical Media. No warranty is made that the software will meet your
requirements or will work in combination with any hardware or software applications provided by third
parties, that the operation of the software products will be uninterrupted or error free, or that all defects
in the software products will be corrected.
Software NOT Embodied in Physical Media. Software that is not embodied in physical media (e.g.
software that is downloaded from the internet), is provided "as is" and without warranty.
Who is Covered
This warranty extends to the first end-user purchaser, only.
What will Motorola Do?
Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products,
Accessories or Software that does not conform to this warranty. We may use functionally equivalent
reconditioned/refurbished/pre-owned or new Products, Accessories or parts. No data, software, or
applications added to your Product, Accessory or Software, including but not limited to personal
contacts, games, and ringer tones, will be reinstalled. To avoid losing such data, software and
applications please create a back up prior to requesting service.
35
How to Get Warranty Service or Other Information
In the USA, call
1-800-353-2729
TTY 1-888-390-6456
In Canada, call:
1-800-461-4575
TTY 1-888-390-6456
For accessories and software, please call the telephone number designated above for the product with
which they are used. You will receive instructions on how to ship the Products, Accessories, or
Software, at your expense, to a Motorola Authorized Repair Center. To obtain service, you must include:
(a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of
the problem; (c) the name of your service provider, if applicable; (d) the name and location of the
installation facility (if applicable) and, most importantly; (e) your address and telephone number.
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE
DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR, REPLACEMENT, OR REFUND
AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE
CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OF IMPLIED. IN
NO EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING
NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT,
ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL
DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS
OF INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING
OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS,
ACCESSORIES, OR SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY
LAW.
36
Some states and jurisdictions do not allow the limitation or exclusion of incidental or consequential
damages, or limitation on the length of an implied warranty, so the above limitations or exclusions may
not apply to you. This warranty gives you specific legal rights, and you may also have other rights that
vary from state to state or from one jurisdiction to another.
Laws in the United States and other countries preserve for Motorola certain exclusive rights for
copyrighted Motorola software such as the exclusive rights to reproduce and distribute copies of the
Motorola software. Motorola software may only be copied into, used in, and redistributed with, the
Products associated with such Motorola software. No other use, including without limitation
disassembly of such Motorola software or exercise of the exclusive rights reserved for Motorola, is
permitted.
37
Technical Specifications
FREQUENCY CONTROL
Crystal Controlled
PLL synthesizer
POWER REQUIREMENTS
Handset: 3.6 V 600 mAh NiMH
Base: 8 V DC @ 650 mA
Charge-only base: 8 V DC @ 200 mA
TRANSMIT FREQUENCY
Base: 5744.736 - 5825.952 MHz
Handset: 2401.056 - 2482.272 MHz
MEMORY
Phonebook: 50 memory locations; up to 32 digits
for number, 16 characters for name, per location
CID: 50 records
RECEIVE FREQUENCY
Base: 2401.056 - 2482.272 MHz
Handset: 5744.736 - 5825.952 MHz
SIZE
Handset: 5.35 in (136 mm) x 1.85 in (47 mm) x
1.16 in (29.5 mm) (including antenna)
Base: 4.33 in (110 mm) x 4.27 in (108.40 mm) x
2.19 in (55.66 mm)
Charge-only base: 3.15 in (80 mm) x 3.07 in (78
mm) x 2.13 in (54 mm)
NOMINAL EFFECTIVE RANGE
Maximum power allowed by FCC and IC. Actual
operating range may vary according to
environmental conditions at the time of use.
WEIGHT
Handset: 3.6 oz (102 g) (excluding batteries)
Base: 4.97 oz (141 g)
SPECIFICATIONS ARE TYPICAL AND
MAY CHANGE WITHOUT NOTICE
Charge-only base: 1.94 oz (55 g)
38
E51 Series
Digital Expansion Handset
5.8 GHz
Model Family: MD7101
529247-001
03/06
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