Motorola D511 User Manual

Motorola D5  
Digital Cordless Telephone with  
Digital Answering Machine  
For D511, D512 and D513  
Warning  
Charge the handset for 24 hours before use.  
This User Guide provides you with all the information  
you need to get the most from your phone.  
Before you make your first call, you need to set up your phone.  
Follow the simple instructions in ‘Getting Started’, on the next  
few pages.  
IMPORTANT  
Only use the telephone line cord supplied.  
This equipment is not designed for making emergency telephone calls when the power fails.  
Alternative arrangements should be made for access to emergency services.  
Got everything?  
D5 handset  
D5 base  
2 x rechargeable Ni-MH battery cells  
Power Adaptor for the base  
Telephone line cord  
If you have purchased a D5 multiple pack you will also have the following additional items:  
D5 handset & charger  
2 x rechargeable Ni-MH battery cells  
Power Adaptor for the charger  
3.8 Lock/unlock the keypad...................................17  
3.9 Paging/Find handset........................................17  
1. Getting started ................................................6  
2. Getting to know your phone..........................9  
4. Phonebook....................................................17  
4.1 Store a name and number...............................17  
4.2 View or dial an entry........................................18  
4.3 Edit a name and number .................................18  
4.4 Delete an entry ................................................19  
3. Using the phone............................................14  
3.1 Switch the handset on / off ............................. 14  
3.2 Calls................................................................ 14  
3.2.1 Make a call ............................................ 14  
3.2.2 Preparatory dialling ............................... 14  
3.2.3 End a call .............................................. 14  
3.2.4 Receive a call ........................................ 14  
3.3 Adjust the earpiece volume ............................ 14  
3.4 Secrecy........................................................... 14  
3.5 Intercom.......................................................... 14  
3.5.1 Make an internal call ............................. 14  
3.5.2 Receive an internal call ......................... 15  
3.5.3 Transfer a call ....................................... 15  
3.5.4 3-way conference call ........................... 15  
3.6 Hands-free speakerphone .............................. 15  
3.6.1 Make a hands-free call .......................... 15  
3.6.2 Answer a call hands-free ...................... 15  
3.6.3 Switch to hands-free during a call ......... 16  
3.7 Redial.............................................................. 16  
3.7.1 View or dial an entry ............................. 16  
3.7.2 Copy a Redial list number to  
5. Handset settings ..........................................19  
5.1 Handset ringer volume ....................................19  
5.2 Handset ringer melody ....................................19  
5.3 Auto answer.....................................................20  
5.4 Handset name .................................................20  
5.5 Language.........................................................20  
5.6 Key beep .........................................................20  
5.7 Battery low warning beep ................................21  
5.8 Out of range warning beep..............................21  
5.9 Keypad lock using the menu ...........................21  
6. Base settings................................................22  
6.1 Base ringer volume..........................................22  
6.2 Base ringer melody..........................................22  
6.3 Change base PIN code ...................................22  
6.4 Dial mode ........................................................22  
6.5 Restore default settings...................................23  
6.6 Emergency default...........................................23  
6.7 Eco mode ........................................................23  
6.8 Default settings................................................24  
the phonebook ...................................... 16  
3.7.3 Delete an entry ...................................... 16  
3.7.4 Delete the entire Redial list ................... 16  
4
10.2 Check the current day and time setting...........30  
10.3 Switch the answering machine on/off..............30  
10.4 Listening to your messages ............................30  
10.5 Adjust the speaker volume..............................31  
10.6 Record your own OGM ...................................32  
10.7 Answer Only....................................................32  
10.8 Check your current OGM ................................33  
10.9 Select the OGM...............................................33  
10.10 Re-instate the pre-recorded OGM...................33  
10.11 Answer delay...................................................33  
10.12 Time saver ......................................................34  
10.13 Record a memo...............................................34  
10.14 Call screening .................................................34  
10.15 Memory full......................................................35  
7. Clock & alarm............................................... 24  
7.1 Set the date.....................................................24  
7.2 Set the time .....................................................24  
7.3 Set alarm.........................................................25  
7.4 Switch off alarm ring........................................25  
8. Caller ID and the Calls list........................... 25  
8.1 Caller ID ..........................................................25  
8.2 Calls list...........................................................26  
8.2.1 View the Calls list ..................................26  
8.2.2 Dial a number in the Calls list ................26  
8.2.3 Modify and dial a number in the  
Calls list .................................................26  
8.2.4 Copy a Calls list number to  
the phonebook .......................................27  
8.2.5 Delete an entry ......................................27  
8.2.6 Delete the entire Calls list ......................27  
11. Using remote access....................................35  
11.1 Operating your answering machine  
from another phone.........................................35  
11.2 Set the security PIN code................................36  
11.3 Check security code........................................36  
9. Using additional handsets .......................... 28  
9.1 Registering an additional handset...................28  
9.2 Register a different make of handset to  
12. Help................................................................36  
13. General information .....................................38  
your D5 base...................................................29  
9.3 Select a base...................................................29  
9.4 De-register a handset......................................29  
10. Using the answering machine .................... 30  
10.1 Set the answering machine day and time  
using the handset............................................30  
5
The line will hang up if the handset moves out of range of the  
base. Move closer to the base. The handset will  
automatically reconnect to the base.  
1. Getting started  
WARNING  
Do not place your D5 in the bathroom or other humid areas.  
Setting up  
IMPORTANT  
Location  
The base station must be plugged into the mains power at all  
times. Do not connect the telephone line cord into the wall  
socket until the handset is fully charged. Use only the power  
adaptor and telephone line cord supplied with the product.  
You need to place your D5 base within 2 metres of the mains  
power and telephone wall sockets so that the cables will  
reach. The socket-outlet shall be installed near the  
equipment and shall be easily accessible.  
WHICH POWER ADAPTOR?  
Make sure that it is at least 1 metre away from other  
electrical appliances to avoid interference. Your D5 works by  
sending radio signals between the handset and base. The  
strength of the signal depends on where you place the base.  
Placing it as high as possible ensures the best signal.  
The power adaptor with a clear connecter is for the base unit  
and the power adaptor with a red colour connecter is for the  
charger unit (for multi-pack only).  
Connecting the base  
HANDSET RANGE  
The unit has a range of up to 300 metres outdoors when there  
is a clear line of sight between the base and handset. Any  
obstruction between the base and handset will reduce the range  
significantly. With the base indoors and the handset either  
indoors or outdoors, the range will normally be up to 50 metres.  
Thick concrete and stone walls can severely affect the range.  
SIGNAL STRENGTH  
The  
icon on your handset indicates that you are within  
range of the base. When out of range of the base, the  
icon flashes. If you are on a call, you will hear a warning  
beep.  
1. Plug the telephone line cord into the socket marked  
on the underside of the base.  
6
Getting started  
 
2. Plug the power adaptor with clear connecter into the  
socket marked on the underside of the base and  
plug the other end into the mains power wall socket.  
Switch on the mains power.  
Installing and charging the handset  
1. Remove the battery cover from the back of the handset  
and insert the 2 x rechargeable Ni-MH battery cells  
supplied. Please note the ’+’ and ’-’ markings inside the  
battery compartment and insert in the correct direction.  
2. Remove the battery cover from the back of the handset  
and insert the 2 x AAA NiMH rechargeable batteries  
supplied. Please note the ’+’ and ’-’ markings inside the  
battery compartment and insert in the correct direction.  
2. Slide the battery cover back into place.  
3. If you are charging the batteries for the first time, place  
the handset on the base to charge for at least 24 hours  
continuously.  
3. Slide the battery cover back into place.  
4. When the handset is fully charged,  
icon will  
4. If you are charging the batteries for the first time, place  
the handset on the charger to charge for at least 24  
hours continuously.  
appear steady on the display. Plug the other end of the  
telephone line cord (make sure that one end is already  
plugged into the base) into the telephone wall socket.  
5. When the handset is fully charged,  
icon will  
Connecting the handset and charger  
(for multi-pack only)  
If you have purchased a multiple pack, you will need to carry  
out this process for all the handsets and chargers.  
appear steady on the display.  
The display will show the time and handset number  
(e.g. 2) to indicate that it is registered to the base.  
IMPORTANT  
Warning! Use only rechargeable Ni-MH battery cells (2 x  
AAA Ni-MH 550mA rechargeable batteries) supplied with  
your D5.  
1. Plug the power adaptor with red connecter into the  
socket marked  
on the underside of the charger  
and plug the other end into the mains power wall socket.  
Getting started  
7
BATTERY LOW WARNING  
Date and time  
If you have subscribed to a Caller ID Service, the date and  
time is set automatically for all handsets when you receive  
your first call.  
If  
icon flashes on the display and you hear a warning  
beep every minute during a call, you will need to recharge  
the handset before you can use it again.  
When charging,  
icon will scroll on the display.  
If you do not have a Caller ID service, you can set the date  
and time manually.  
BATTERY PERFORMANCE  
In ideal conditions, fully charged batteries should give up to  
12 hours talk time or up to 150 hours standby time on a  
single charge*.  
Set the date manually  
1. Press m, scroll d to DATE-TIME and press m.  
Note that new batteries do not reach their full capacity until  
they have been put to normal use for several days.  
The display shows DATE SET  
.
2. Press m to select.  
3. Enter the date (e.g. 12--08 for 12th of August) and press  
m to confirm.  
Set the time manually  
To keep your batteries in the best condition, leave the  
handset off the base for a few hours at a time.  
Running the batteries right down at least once a week will  
help them last as long as possible.  
The charge capacity of rechargeable batteries will reduce  
with time as they wear out, giving the handset less talk/  
standby time. Eventually they will need to be replaced.  
1. Press m, scroll d to DATE-TIME and press m.  
2. Scroll d to CLOCK SET and press m.  
3. Enter the time in 24 hour format (e.g. 18--30 for 6:30pm)  
and press m to confirm.  
After charging your handset for the first time, subsequent  
charging time is about 6–8 hours a day. Batteries and  
handset may become warm during charging. This is normal.  
Your D5 is now ready for use.  
* All talk and standby times are approximate and depend on  
features selected and usage pattern.  
8
Getting started  
A
B
Earpiece  
2. Getting to know your phone  
Overview of your handset  
Display  
See page 10 for an overview of the display icons.  
Secrecy / Clear / Back  
C
During a call, press to switch Secrecy on/off, page 14.  
In menu mode, press to return to previous menu or press  
and hold to return to standby.  
In editing mode, press to delete characters and digits.  
When viewing the redial/calls list, press to delete the  
displayed entry or press and hold to delete all entries.  
D
Redial / Up  
In standby mode, press to open the redial list, page 16.  
During a call, press to increase earpiece volume, page 14.  
When the phone is ringing, press to increase the handset  
ringer volume, page 19.  
Press to scroll through the menu options, redial list, calls list  
and phonebook entries.  
E
F
Menu / OK  
Press to open the Menu, page 12.  
Press to select menu options and to confirm a displayed option.  
Phonebook / Exit  
In standby mode, press to open the phonebook menu, page 17.  
When viewing the redial/calls list or when editing, press to  
exit and return to standby.  
G
Calls list / Down  
In standby mode, press to open the calls list, page 26.  
During a call, press to decrease earpiece volume, page 14.  
When the phone is ringing, press to decrease the handset  
ringer volume, page 19.  
Press to scroll through the menu options, redial list, calls list  
and phonebook entries.  
Getting to know your phone  
9
 
H
I
Intercom  
Display icons  
Used to make internal calls and transfer calls to other D5  
handsets registered to the base, page 14.  
Flashes to indicate an incoming external call  
Hands-free speakerphone  
During a call, press to switch hands-free on and off,  
page 15.  
* / Keypad lock  
Press and hold to lock the keypad, page 17.  
To unlock, press any key and follow the on screen instructions.  
External call in progress  
Flashes to indicate an incoming internal call  
Internal call in progress  
J
K
L
Power on/off  
3-way call in progress or transfer an external call to  
another D5 handset registered to the base  
Press and hold to switch the handset on/off, page 14.  
Talk / End call  
Press to make, receive and end calls, page 14.  
Eco mode is ON  
Flashes to indicate new voicemail messages received  
Off when you have no voicemail messages  
Handset LCD Display  
Eco mode  
Circle  
around  
appears  
when Eco  
mode is ON  
Battery  
status  
Scrolls  
when  
Indicates signal strength  
Flashes when handset is not registered to the base  
or if you go out of range  
Hands-free mode is ON  
charging  
Menu is opened  
Phonebook is opened  
Time or Handset name  
Flashes to indicate new calls list entries received*  
Answered call (when viewing the Calls list)*  
Unanswered call (when viewing the Calls list)*  
In standby mode, press and hold 0 to switch  
handset idle screen between handset name or time.  
10  
Getting to know your phone  
 
Keypad is locked  
Overview of the base  
Answering machine is ON  
Displayed number is longer than 12 digits  
The approximate power levels of your battery are indicated  
as follows:  
Battery is fully charged  
Battery is partially charged  
Battery is running low  
Flashes when battery is almost fully discharged  
* For this feature to work, you must subscribe to Caller ID  
Service from your network operator. A subscription fee may  
be payable.  
A
B
Page  
In standby mode, press to ring the handset(s), page 17.  
Press and hold to enter registration mode when registering  
handsets, page 28.  
Skip  
Press to skip forward through your answering machine  
messages.  
Press > to announce the current answer delay setting and  
press and hold > to set the answer delay setting.  
C
D
Vol +  
Increase playback volume.  
Vol -  
Decrease playback volume.  
Getting to know your phone  
11  
E
F
Stop  
2. Then use u or d buttons to scroll through the available  
Stops message playback.  
Press to announce the current day and time setting.  
Play/Pause  
Play or pause recorded messages.  
Press to play new messages or press and hold to play all  
message.  
options.  
3. Press m to select an option.  
To return to the previous menu level, press n.  
To exit the menu and return to standby, press and hold  
n.  
G
Del  
NOTE  
Press to delete recorded messages during playback or  
press to announce the current remote access code setting.  
Ans On/Off  
Switches the answering machine on/off.  
New message indicator  
If no buttons are pressed for 30 seconds, the handset  
returns to standby automatically.  
H
I
Displays the number of new messages and memos  
received.  
J
Prev  
Press to skip backward through your answering machine  
messages.  
Press and hold = to turn message alert on/off.  
Navigating the menus  
Your D5 has an easy to use menu system.  
Each menu has a list of options, which you can see on the  
menu map on the following page.  
When the handset is switched on and in standby:  
1. Press m to open the main menu.  
12  
Getting to know your phone  
 
Menu map  
PLAY  
MESSAGE  
PHONEBOOK TAM  
SETTINGS  
SETUP  
HANDSET  
DATE - TIME  
REGISTER  
ADD ENTRY  
ANS ON/OFF  
ANS MODE  
BASE VOLUME BEEP  
DATE SET  
SELECT BASE  
REG BASE  
MODIFY  
ENTRY  
BASE MELODY INT RING VOL  
CLOCK SET  
ALARM SET  
MEMO REC  
OGM SETTING  
DAY SETTING  
ANS DELAY  
DEL HANDSET  
PIN CODE  
EXT RING VOL  
INT MELODY  
EXT MELODY  
AUTO ANSWER  
NAME  
DELETE  
ENTRY  
DIAL MODE  
DEFAULT  
REMOTE CODE ECO MODE  
LANGUAGE  
KEYLOCK ?  
Getting to know your phone  
13  
1. Press < to answer the call, or simply lift up the  
3. Using the phone  
NOTE  
Your handset will automatically time the duration of all  
external calls. The call timer will display after the first 15  
seconds of your call. When the call ends, the total duration  
of your talk time is shown for 5 seconds.  
handset to answer the call.  
NOTE  
If you prefer to press < when you lift up the handset to  
answer a call, you will need to switch Auto answer off, see  
page 20.  
3.3  
Adjust the earpiece volume  
3.1  
Switch the handset on / off  
During a call, press u or d to increase or decrease the  
Press and hold R to switch the handset on or off.  
volume. There are 5 levels to choose from.  
3.2  
Calls  
3.4  
Secrecy  
3.2.1  
Make a call  
You can mute your handset so that you can talk to someone  
nearby without your caller hearing.  
1. Press <.  
2. When you hear the dial tone, dial the number.  
1. During a call, press n. The display shows MUTE and  
your caller cannot hear you.  
3.2.2  
Preparatory dialling  
1. Dial the number first. If you make a mistake press n  
2. Press n again to resume your call.  
to delete the last digit.  
3.5  
Intercom  
2. Press < to dial.  
3.5.1  
Make an internal call  
3.2.3  
End a call  
If you have more than one handset registered to the base,  
you can make internal calls between two handsets.  
Press <, or place the handset back on the base or  
charger.  
icon is displayed to indicate an internal call.  
3.2.4  
Receive a call  
1. Press I followed by the number (1-5) of the handset  
When you receive an external call, the phone rings and  
icon flashes on the display.  
you want to call.  
14  
Using the phone  
                     
2. When the other handset answers, press # to connect  
all three callers to begin the conference call.  
icon is displayed.  
3.5.2  
Receive an internal call  
When you receive an internal call,  
handset number that is calling you is displayed.  
icon flashes and the  
3. If there is no answer from the other handset, press I  
1. Press < to answer the call.  
to return to your external caller.  
3.5.3  
Transfer a call  
4. Press < to end the call.  
You can transfer an external call to another handset  
registered to the base.  
3.6  
Hands-free speakerphone  
During an external call:  
Hands-free lets you talk to your caller without holding the  
handset. It also enables other people in the room to listen to  
the conversation over the loudspeaker.  
1. Press I followed by the handset number (1-5) that  
you want to transfer to.  
3.6.1  
Make a hands-free call  
2. When the other handset answers, press < to  
1. Dial the number then press S.  
icon is displayed and you will hear the call over the  
handset loudspeaker.  
2. Press S to switch the call between the earpiece and  
the loudspeaker.  
complete the transfer.  
TIP  
If there is no answer from the other handset and you wish to  
return to your external caller, press I.  
Your external call resumes automatically after 30 seconds if  
there is no answer.  
3. Press < to end the call.  
TIP  
3.5.4  
3-way conference call  
During a hands-free call, press u or d to adjust the volume.  
3.6.2  
You can hold a 3-way conference call between 2 internal  
callers and 1 external caller.  
Answer a call hands-free  
During a call with an external caller:  
When the phone rings, press S to answer the call.  
1. Press I followed by the handset number (1-5) that  
you want to establish a conference call.  
Using the phone  
15  
           
4. Press m again.  
3.6.3  
Switch to hands-free during a call  
The display shows NAME ?  
.
During a call, press S to put the call on the loudspeaker.  
To switch hands-free off and return the call to the earpiece,  
press S again.  
5. Enter the name and press m. The number is  
displayed.  
6. Edit the number if necessary, then press m.  
7. Press u or d to select the ringer melody you want and  
press m. The number is stored.  
3.7  
Redial  
The last 10 entries dialled are stored in the redial list.  
3.7.1 View or dial an entry  
NOTE  
1. Press u to open the Redial list.  
See “ENTERING NAMES” and “WRITING TIPS” on  
page 18.  
2. Scroll u or d to the entry you want.  
3. Press < to dial the displayed entry or press B to  
3.7.3  
Delete an entry  
return to standby.  
1. Press u to open the Redial list.  
TIP  
2. Scroll u or d to the entry you want and press n.  
If the caller’s number exactly matches an entry stored in the  
The display shows DELETE ?  
.
phonebook, the name is displayed. Press m to see the  
3. Press m to confirm or n to cancel.  
3.7.4 Delete the entire Redial list  
caller’s number.  
3.7.2  
Copy a Redial list number to the phonebook  
1. Press u to open the Redial list.  
1. Press u to open the Redial list.  
2. Scroll u or d to the entry you want.  
3. Press m.  
2. Press and hold n.  
The display shows DELETE ALL ?  
.
3. Press m to confirm or n to cancel.  
The display shows ADD ?  
.
16  
Using the phone  
           
3.8  
Lock/unlock the keypad  
4. Phonebook  
You can lock the keypad so that it cannot be operated  
accidentally while carrying it around.  
You can store up to 100 names and numbers in the  
phonebook. Names can be up to 12 characters long and  
numbers up to 24 digits. You can also select different ringer  
melodies for the phonebook entries.  
NOTE  
When the keypad is locked, you can still answer incoming  
calls and operate the handset as normal. When the call  
ends, the keypad lock comes on again.  
4.1  
Store a name and number  
If you have subscribed to Caller ID Service and wish to  
display the name of your caller instead of the number, save  
the full telephone number including the area code to your  
phonebook.  
1. Press and hold *.  
icon is displayed.  
2. To unlock the keypad, press any key on your handset.  
The display shows PRESS *  
.
You can store multiple entries with the same number.  
However, to prevent unnecessary duplicated entries, you  
can only store the same name once.  
3. Press * within 3 seconds.  
3.9  
Paging/Find handset  
1. Press m, scroll d to PHONEBOOK and press m.  
You can alert a handset user that they are wanted or locate  
a missing handset.  
The display shows ADD ENTRY  
.
2. Press m to select.  
Paging calls cpannot be answered by a handset.  
registered to the base will ringp.  
button on the base. All handsets  
The display shows NAME ?  
.
1. Press the  
3. Enter the name and press m.  
The display shows NUMBER ?  
4. Enter the number and press m.  
The display shows MELODY 1  
.
2. To stop the ringing, press the  
button on the base  
again or press any button on the handset.  
.
Phonebook  
17  
       
5. Press u or d to select the ringer melody you want and  
2. Scroll u or d to the entry you want.  
OR  
press m.  
Enter the first letter of the name to search alphabetically.  
The first name that starts with this letter or the nearest  
letter in the alphabet will be displayed.  
Scroll u or d to the entry you want.  
The display shows ADD ENTRY  
.
6. Enter the next name and number entry that you wish to  
store in your phonebook or press n twice to return to  
standby.  
3. Press < to dial or n to return to standby.  
ENTERING NAMES  
Use the keypad letters to enter names, e.g. to store TOM:  
TIP  
When the name is displayed, you can switch between the  
Press 8 once to enter T.  
Press 6 three times to enter O.  
Press 6 once to enter M.  
name and number by pressing m.  
4.3  
Edit a name and number  
WRITING TIPS  
1. Press m, scroll d to PHONEBOOK and press m.  
2. Scroll d to MODIFY ENTRY and press m .  
3. Scroll u or d to the entry you want to edit, or search  
alphabetically and press m.  
Press n to delete the last character or digit.  
Press u or d to move between characters/digits.  
Press 1 to insert a space.  
Use 1 twice to insert a dash.  
The existing name is displayed.  
4.2  
1. Press B.  
View or dial an entry  
4. Press n to delete the name if required, then enter the  
new name and press m.  
icon is displayed.  
The existing number is displayed.  
5. Press n to delete the number if required, then enter  
the new number and press m.  
18  
Phonebook  
       
6. Scroll uor dto select a new ringer melody and press m.  
The display shows ADD ENTRY  
5. Handset settings  
.
5.1  
Handset ringer volume  
7. Enter the next name and number entry you wish to store in  
You can adjust the ring volume and set different volume  
levels for your internal and external calls. Choose from 5  
volume levels or Off.  
your phonebook or press ntwice to return to standby.  
4.4  
Delete an entry  
1. Press m, scroll d to HANDSET and press m.  
2. Press u or d to select INT RING VOL or EXT RING VOL and  
press m.  
1. Press m, scroll d to PHONEBOOK and press m.  
2. Scroll d to DELETE ENTRY and press m.  
3. Scroll u or d to the entry you want to delete, or search  
alphabetically and press m.  
3. Press u or d to select the volume (1 - 5 or OFF) .  
4. Press mto confirm or nto return to the previous  
The display shows CONFIRM ?  
.
menu.  
4. Press m to confirm or n to cancel.  
TIP  
When the phone is ringing, you can adjust the ringer volume  
by pressing u or d.  
5.2  
Handset ringer melody  
You can set different ringer melodies for your internal and  
external calls. Choose from 10 different ringer melodies.  
You will hear a sample ring as you scroll to each ring melody.  
1. Press m, scroll d to HANDSET and press m.  
2. Press u or d to select INT MELODY or EXT MELODY and  
press m.  
Handset settings  
19  
       
3. Press u or d to select the ringer melody (1 - 10).  
3. Enter the new handset name and press m to confirm.  
NOTE  
4. Press mto confirm or nto return to the previous  
The handset name will only be displayed for approximately 20  
menu.  
seconds when no button is pressed. If you make a mistake,  
press n to delete the last character or digit.  
See “ENTERING NAMES” and “WRITING TIPS” on  
page 18.  
NOTE  
Calls from the numbers that you have stored in the  
phonebook will ring using the ringer melody you have set  
when you store the entry.  
5.3  
Auto answer  
5.5  
Language  
Your phone is set to answer calls by lifting the handset off the  
base or charger. You can switch this feature off so that calls  
can only be answered by pressing <.  
1. Press m, scroll d to HANDSET and press m.  
2. Scroll d to LANGUAGE and press m.  
3. Press u or d to select your preferred language and  
press m to confirm.  
1. Press m, scroll d to HANDSET and press m.  
2. Scroll d to AUTO ANSWER and press m.  
5.6  
Key beep  
3. Press u or d to select ON or OFF and press m to  
When you press a button on the handset keypad, you will  
hear a beep. You can switch these beeps on or off.  
confirm.  
5.4  
Handset name  
1. Press m, scroll d to HANDSET and press m.  
If you are using more than one handset with your D5 base,  
you can set a personalized name for each handset to easily  
distinguish between them.  
The display shows BEEP  
.
2. Press m to select.  
The display shows KEYTONE  
.
A name can be up to 10 characters long.  
1. Press m, scroll d to HANDSET and press m.  
2. Scroll d to NAME and press m.  
3. Press m to select.  
20  
Handset settings  
       
4. Press u or d to select ON or OFF and press m to  
5.9  
Keypad lock using the menu  
confirm.  
You can use the menu to lock the keypad.  
1. Press m, scroll d to HANDSET and press m.  
5.7  
Battery low warning beep  
2. Scroll d to KEYLOCK ? and press m to confirm.  
When the battery is almost fully discharged, you will hear a  
warning beep every minute during a call. You can switch  
these beeps on or off.  
icon is displayed.  
TIP  
To unlock the keypad, press any button on the keypad, then  
press * within 3 seconds.  
1. Press m, scroll d to HANDSET and press m.  
The display shows BEEP  
.
2. Press m to select.  
3. Scroll d to LOW BATTERY and press m.  
4. Press u or d to select ON or OFF and press m to  
confirm.  
5.8  
Out of range warning beep  
If the handset goes out of range, you will hear warning beeps  
during a call. You can switch these beeps on or off.  
1. Press m, scroll d to HANDSET and press m.  
The display shows BEEP  
.
2. Press m to select.  
3. Scroll d to OUT RANGE and press m.  
4. Press u or d to select ON or OFF and press m to  
confirm.  
Handset settings  
21  
     
6.3  
Change base PIN code  
6. Base settings  
Some functions are protected by a 4 digit PIN code which  
must be entered if you want to change the settings. The  
default PIN is 0000. You can change this to your own  
preferred number.  
6.1  
Base ringer volume  
Choose from 5 volume levels or Off.  
1. Press m, scroll d to SETUP and press m.  
When you enter a PIN, the digits are shown as ****.  
1. Press m, scroll d to SETUP and press m.  
2. Scroll d to PIN CODE and press m.  
The display shows BASE VOLUME  
.
2. Press m.  
3. Press u or d to select the volume (1 - 5 or OFF).  
3. Enter the 4 digit PIN code (default = 0000) and press m.  
4. Re-enter the new PIN again and press m to confirm.  
4. Press mto confirm or nto return to the previous  
menu.  
5. The display shows RETYPE. Re-enter the new PIN again  
6.2  
Base ringer melody  
and press m to confirm.  
IMPORTANT  
If you change the PIN code, please keep a record of the new  
number.  
Choose from 5 different base ringer melodies.  
You will hear a sample ring as you scroll to each ringer  
melody.  
1. Press m, scroll d to SETUP and press m.  
2. Scroll d to BASE MELODY and press m.  
3. Press u or d to select the ringer melody (1 - 5).  
6.4  
Dial mode  
Your D5 is set to tone dialling. You should only need to  
change this if connected to an older type of switchboard/PBX  
which requires Pulse dialling.  
4. Press mto confirm or nto return to the previous  
menu.  
1. Press m, scroll d to SETUP and press m.  
2. Scroll d to DIAL MODE and press m.  
22  
Base settings  
         
3. Press u or d to select TONE DIAL or PULSE DIAL and press  
3. Press m to confirm. Your D5 will restart automatically.  
m to confirm.  
6.7  
Eco mode  
6.5  
Restore default settings  
Your D5 offers ECO mode function which reduces the  
transmitted power and energy consumption when switched on.  
You can restore your D5 to its default (original) settings.  
All the handsets that are registered to the base will be  
retained.  
To switch Eco mode on:  
1. Press m, scroll d to SETUP and press m.  
2. Scroll d to ECO MODE and press m.  
WARNING  
Resetting your phone to its default settings will delete all  
entries in the Phonebook and Calls list. All handset and base  
settings will also be reset.  
3. Press u or d to select ON or OFF and press m to  
confirm.  
1. Press m, scroll d to SETUP and press m.  
2. Scroll d to DEFAULT and press m.  
Eco mode  
ON  
3. Enter the 4 digit PIN code (default = 0000) and press m.  
The display shows CONFIRM ?  
.
4. Press mto confirm or nto return to the previous  
menu. Your D5 will restart automatically.  
6.6  
Emergency default  
When Eco mode is switched off, the circle around  
disappears.  
If you have lost your PIN code, you can still restore your D5  
to its default settings.  
NOTE  
1. Remove the batteries from the handset.  
When ECO mode is set to ON, the handset range will be  
reduced.  
2. Press and hold * while replacing the batteries.  
The display shows DEFAULT  
.
Base settings  
23  
     
6.8  
Default settings  
7. Clock & alarm  
Low battery beeps  
Out of range warning beeps  
Key beep  
ON  
ON  
ON  
ON  
1
If you have subscribed to Caller ID Service, the date and  
time will be set on all your handsets whenever a call is  
received. You can also manually set the date and time on the  
individual handsets.  
Auto answer  
Internal melody  
Internal volume  
External melody  
External volume  
Ear volume  
7.1  
Set the date  
3
1. Press m, scroll d to DATE-TIME and press m.  
3
The display shows DATE SET  
.
3
2. Press m to select.  
3. Enter the date (e.g. 12--08 for 12th of August) and press  
3
Base melody  
Base ringer volume  
Phonebook  
2
m to confirm.  
3
Empty  
Empty  
Empty  
0000  
Tone  
OFF  
OFF  
ON  
6 rings  
7.2  
Set the time  
Calls list  
1. Press m, scroll d to DATE-TIME and press m.  
2. Scroll d to CLOCK SET and press m.  
3. Enter the time in 24 hour format (e.g. 18--30 for 6:30pm)  
and press m to confirm.  
Redial list  
PIN code  
Dial mode  
Eco mode  
Keypad lock  
Answering machine  
Answer delay  
24  
Clock & alarm  
       
7.3  
Set alarm  
8. Caller ID and the Calls list  
IMPORTANT  
To use Caller ID, you must first subscribe to the service from  
your network provider. A subscription fee may be payable.  
Each handset can have a different alarm setting.  
1. Press m, scroll d to DATE-TIME and press m.  
2. Scroll d to ALARM SET and press m.  
To ensure that the caller's name is displayed, make sure you  
have stored the full telephone number, including the area  
code in the phonebook.  
3. Press u or d to select ON or OFF and press m to  
confirm.  
4. If you select ON, enter the time in 24 hour format (e.g.  
If the caller’s number is stored in the phonebook, the name  
assigned to it will be displayed.  
07--30 for 7:30am) and press m to confirm.  
If the call is a withheld call, WITHHELD will be displayed.  
7.4  
Switch off alarm ring  
When the alarm sounds, press any button to switch it off.  
If the number is unavailable, UNAVAILABLE will be displayed.  
NOTE  
If the call is from an international number, INTERNATIONAL will  
If you are using the handset to make a call when the alarm  
ring is due, you will hear a beep in the earpiece.  
be displayed.  
If the call is from the operator, OPERATOR will be displayed.  
If the call is from a payphone, PAYPHONE will be displayed.  
If the call is from a ringback request, RINGBACK will be displayed.  
8.1  
Caller ID  
If you have subscribed to a Caller ID Service, you will be able  
to see your caller’s number on your handset (provided it is  
not withheld) prior to answering the call. The display can  
show the first 12 digits or characters of the phone numbers  
and names.  
If your caller’s name and number are stored in the  
25  
Caller ID and the Calls list  
       
phonebook and a name/number match is found, you will see  
the caller’s name on the display instead.  
• If the caller’s number exactly matches an entry  
stored in the phonebook, the display will alternate  
between the name and the number. Press m to  
see the caller’s number.  
• If the telephone number is longer than 12 digits,  
icon is displayed. Press m to see the  
remaining digits.  
8.2  
Calls list  
The Calls list stores details of your last 40 received calls,  
including the phone number and date and time of the call.  
The Calls list also alerts you when you have unanswered calls.  
The caller’s details are stored in the Calls list whether or not  
you have answered the call. The list is shared by all  
handsets registered to the base. When the list is full, and a  
new call is received, the oldest entry will be deleted  
automatically.  
• Press m again to see the time and date of the call.  
• Press m again to access the option to store the  
entry in your phonebook.  
When a new call is received in the Calls list,  
flash on the display in standby mode to alert you. When you  
icon will  
8.2.2  
Dial a number in the Calls list  
1. Press d to open the Calls list.  
have viewed the new call,  
will remain.  
icon disappears but  
icon  
2. Scroll u or d to the entry you want.  
3. Press < to dial the displayed entry.  
8.2.1  
1. Press d to open the Calls list. If there are no calls in the  
list, the display shows EMPTY  
View the Calls list  
8.2.3  
Modify and dial a number in the Calls list  
1. Press d to open the Calls list.  
.
2. Scroll u or d to the entry you want.  
3. Press m repeatedly until the display shows MODIFY  
2. Press u or d to scroll through the list.  
• If the call was answered,  
icon is displayed as you  
scroll to the entry. If the call was unanswered,  
icon  
ENTRY ?.  
is displayed as you scroll to the entry. When you reach  
the end of the list, the handset will beep.  
4. Press m again. The display shows NUMBER  
.
5. Press u or d to move the cursor to edit or delete  
number.  
26  
Caller ID and the Calls list  
       
6. Press Digit key to input a number or n to delete a  
8.2.5  
Delete an entry  
number.  
1. Press d to open the Calls list.  
7. Press < to dial out using the modified number.  
2. Scroll u or d to the entry you want and press n.  
The display shows DELETE ?  
.
NOTE  
The edited entry cannot be saved in the Calls list.  
3. Press m to confirm or n to cancel.  
8.2.6 Delete the entire Calls list  
8.2.4  
Copy a Calls list number to the phonebook  
1. Press d to open the Calls list.  
1. Press d to open the Calls list.  
2. Scroll u or d to the entry you want.  
3. Press m repeatedly until the display shows ADD ?  
4. Press m again.  
2. Press and hold n.  
.
The display shows DELETE ALL ?.  
3. Press m to confirm or n to cancel.  
The display shows NAME ?  
.
5. Enter the name and press m.  
The number is displayed.  
6. Edit the number if necessary, then press m.  
7. Press u or d to select the ringer melody you want and  
press m. The number is stored.  
NOTE  
See “ENTERING NAMES” and “WRITING TIPS” on  
page 18.  
Caller ID and the Calls list  
27  
     
On the handset:  
9. Using additional handsets  
You can register up to five handsets to your D5 base to  
extend your phone system without having to install extension  
sockets for each new phone.  
1. Press m, scroll d to REGISTER and press m.  
2. Scroll d to REG BASE and press m.  
3. Enter the base number (1 - 4).  
The base numbers that are already in use flashes. The  
Each D5 handset can be registered with up to four bases.  
You can then select the base you prefer to use.  
display shows SEARCHING...  
.
If you have purchased a D5 multiple pack, all additional  
handsets come pre-registered to the base.  
4. When the handset finds the base signal, the display  
shows SEARCHING...X, where  
X
indicates the base  
If you have purchased an additional handset separately, you  
must register it to your D5 base before it can be used.  
identification number.  
5. The display will ask for the PIN to be entered. Enter the  
4 digit PIN code (default = 0000) and press m.  
You will hear a beep if the registration is successful.  
The handset is automatically assigned an available  
handset number. Use this number when making  
internal calls.  
9.1  
NOTE  
Registering an additional handset  
Handset batteries must be fully charged before you start to  
register. Hold your handset close to the base during the  
registration process.  
Handsets that were supplied with your D5 base are already  
pre-registered.  
NOTE  
If registration is not successful the first time, please repeat  
the process again in case the base registration period ran  
out of time. If the base is not found after a few seconds, the  
handset returns to standby. Try registering again.  
On the base:  
1. Press and hold the  
p
button for 3 seconds until you  
hear two beeps. The base will remain in registration  
mode for 90 seconds.  
If there are already 5 handsets registered to the base, the  
registration will fail. You must de-register another handset  
before you can register a new one.  
28  
Using additional handsets  
   
2. Press m. All the bases that your handset has been  
registered to will be displayed, e.g. BASE 1 2 3 4. The  
currently selected base number flashes.  
9.2  
Register a different make of handset  
to your D5 base  
IMPORTANT  
DECT GAP Profile only guarantees that basic calling  
functions will work correctly between different makes/types  
of handset and base. There is a possibility that certain  
devices such as Caller ID will not work correctly.  
3. Enter the base number that you want to use.  
Alternatively, press u or d to scroll to AUTO  
.
4. Press m to confirm. You will hear a confirmation beep  
and the display will return to the previous menu.  
On the base:  
TIP  
1. Press and hold the  
p
button for 3 seconds until you  
If you select AUTO, your handset will automatically search for  
and connect to the base with the strongest signal.  
hear two beeps. The base will remain in registration  
mode for 90 seconds.  
9.4  
De-register a handset  
On the handset:  
Use one handset to de-register another. You cannot  
de-register the handset that you are using.  
Follow the registration instructions given in your handset’s  
user guide.  
1. Press m, scroll d to SETUP and press m.  
2. Scroll d to DEL HANDSET and press m.  
3. Enter the 4 digit PIN code (default = 0000) and press m.  
4. Enter the handset number that you want to de-register.  
You will hear a confirmation beep and the display will  
return to the previous menu.  
9.3  
Select a base  
If your D5 handset is registered to more than one base (e.g.  
one at work and one at home), you can select which base to  
use.  
Each handset can be registered with up to four bases.  
1. Press m, scroll d to REGISTER and press m.  
The display shows SELECT BASE  
.
Using additional handsets  
29  
     
2. Scroll d to DAY SETTING and press m. The current day  
10. Using the answering machine  
Your D5 product can digitally record up to 60 minutes of  
messages. As well as recording incoming messages, you  
can record memos for other users.  
is displayed.  
3. Press u or d to select the required day and press m  
to confirm.  
You can operate your answering machine from:  
10.2 Check the current day and time  
the base  
the handset  
setting  
1. Press /. The current day and time setting is  
or remotely, from any other DTMF telephone, see  
page 35.  
announced.  
You will need to set the correct day and time (if you have not  
already done so) so that you will know when each message  
was received.  
10.3 Switch the answering machine on/off  
Using the base:  
1. Press A.  
Using the handset:  
10.1 Set the answering machine day and  
time using the handset  
Your answering machine will automatically add the day and  
time to each message that is received.  
1. Press m, scroll d to TAM SETTINGS and press m.  
2. ANS ON/OFF is displayed, press m.  
3. Press u or d to select either ON or OFF and press m.  
NOTE  
If you subscribe to Caller ID service, the date and time will  
be set on the handset automatically but you will still need to  
set the correct ‘Day’ as below.  
10.4 Listening to your messages  
Using the base:  
1. Press P. The number of new messages is announced,  
Set the day:  
then the new message(s) will be played.  
1. Press m, scroll d to TAM SETTINGS and press m to  
confirm.  
30  
Using the answering machine  
         
OR  
Press  
messages deleted’.  
D
to delete all messages, you will hear ‘All  
Press and hold P and the number of all (new and old)  
messages is announced. The oldest message is played  
first.  
10.5 Adjust the speaker volume  
You can adjust the base loudspeaker volume from low to  
high. Press u to increase the volume, or dto decrease the  
volume.  
During playback:  
Press P, to pause a message. You will hear a beep every  
10 seconds.  
Using the handset:  
Press P again to resume playback.  
Press > to play the next message.  
1. Press m, PLAY MESSAGE is displayed, press m.  
2. NEW MSG is displayed and the number of new messages,  
press m to play new messages only or scroll to ALL  
MSG and press m to play all of your messages. You  
will need to place the handset to your ear to hear the  
message(s).  
Press = once to repeat the current message.  
Press  
‘Message deleted’.  
Press D= twice to play the previous message.  
to delete the current message. You will hear,  
During playback:  
Press and hold > to play messages at 1.5 times normal  
speed. Release the button to continue playback at normal  
speed.  
Press u or d to adjust the playback volume.  
Press 1 or 4 once to repeat the current message.  
Press 1 or 4 twice to play the previous message.  
Press 3 or 6 to play the next message.  
NOTE  
If you select a message to be deleted, it will be deleted at the  
end of playback after the 8 second countdown and  
confirmation tone.  
Press n to delete the current message. You will hear,  
‘Message deleted’.  
At the end of playback:  
You will hear ‘End of messages. To delete all messages,  
press delete’. You then have 8 seconds in which you can:  
Using the answering machine  
31  
   
At the end of playback:  
2. Scroll d to OGM SETTING and press m.  
You will hear, ’End of messages. To delete all messages,  
press delete’. To delete all messages, press n, you will  
hear, ’All messages deleted’. If you do not press any buttons  
during the countdown the display will return to idle and any  
messages you selected individually for deletion will be  
saved.  
3. Scroll d to RECORD OGM and press m.  
4. Press u or d to select either ANS AND REC or ANS ONLY  
and press m.  
5. Place the handset to your ear. You will hear, ’Please  
speak after the tone. To end recording, press #’.  
6. After the long beep speak your message slowly and  
clearly into the handset, to end recording press #.  
Your message will then be played back to you through  
the handset.  
Outgoing messages (OGMs)  
The outgoing message is the message a caller first hears  
when the answering machine picks up their call.  
Your D5 product has two pre-recorded outgoing messages,  
Answer & Record or Answer Only, and you can also record  
your own.  
10.7 Answer Only  
With Answer Only selected, your caller will hear an  
announcement only and will not be able to leave a message.  
The pre-set Answer Only outgoing message is ’Hello, your  
call cannot be taken at the moment and you cannot leave a  
message, so please call later’.  
The pre-set Answer and Record outgoing message, that  
allows your caller to leave a message, is ’Hello, your call  
cannot be taken at the moment, so please leave your  
message after the tone’.  
10.6 Record your own OGM  
If recording your own Answer Only message, remember to  
advise your caller that they will not be able to leave a  
message.  
This will replace the pre-recorded or your own previous  
outgoing message. However, you can re-instate the pre-  
recorded OGM at any time by deleting your own recorded  
OGM.  
To reinstate either pre-recorded message, delete your own  
message.  
Using the handset:  
1. Press m, scroll to TAM SETTINGS and press m.  
32  
Using the answering machine  
   
3. Press u or d to select either ANS AND REC or ANS ONLY  
10.8 Check your current OGM  
Using the base:  
and press m to confirm.  
1. Press A on the base. The machine announces the  
10.10 Re-instate the pre-recorded OGM  
You can delete your own outgoing message and return to  
the pre-recorded outgoing message.  
type of OGM and plays it.  
NOTE  
If your Answer machine is turned off you will need to press  
A to turn it back on and the OGM will be played  
automatically.  
Using the handset:  
1. Press m, scroll to TAM SETTINGS and press m.  
2. Scroll d to OGM SETTING and press m.  
3. Scroll d to DELETE OGM and press m.  
4. Press u or d to select either ANS AND REC or ANS ONLY  
and press m. Your personal OGM has been deleted  
and the pre-recorded OGM will be played.  
Using the handset:  
1. Press m, scroll to TAM SETTINGS and press m.  
2. Scroll to OGM SETTING and press m.  
3. PLAY OGM is displayed, press m.  
4. Press u or d to select either ANS AND REC or ANS ONLY  
NOTE  
and press m.  
You cannot delete the pre-recorded OGMs.  
5. Place the handset to your ear, and you will hear the  
10.11 Answer delay  
Answer delay sets the number of times your D5 product will  
ring before the answer machine picks up your call and starts  
playing the outgoing message.  
current OGM.  
10.9 Select the OGM  
Using the handset:  
You can change this setting to between 2-9 rings or Time  
Saver. The default setting is 6 rings. When the answer on/off  
setting is set to off, the answer delay is 20 rings.  
1. Press m, scroll d to TAM SETTINGS and press m.  
2. Scroll d to ANS MODE and press m.  
Using the answering machine  
33  
       
Using the base:  
10.13 Record a memo  
You can record memo messages for other users which can  
be played back just like normal messages. Memos can only  
be recorded using the handset.  
1. Press and hold the > button and release after the  
number of rings required.  
Using the handset:  
Using the handset:  
1. Press m, scroll to TAM SETTINGS and press m.  
1. Press m, scroll d to TAM SETTINGS and press m.  
2. Scroll to ANS DELAY and press m. The handset will  
2. Scroll d to MEMO REC and press m. Place the handset  
to your ear and you will hear, ’Please speak your  
messages after the tone. To end recording, press #’,  
then a beep is heard.  
display the current setting.  
3. Use u or d to select the number of rings required and  
press m to confirm.  
3. You can now record your memo by speaking into the  
10.12 Time saver  
When you call from another phone to access your messages  
remotely, if your answering machine is set to time saver and  
you have new messages it will answer after 2 rings, if you do  
not have any new messages, it will answer after 6 rings. This  
means you can hang up after 3 rings knowing you have no  
new messages, saving you time and the cost of the call. Your  
handset will automatically return to standby if no button is  
pressed for 15 seconds or more.  
handset, press # to end recording.  
10.14 Call screening  
When the answering machine is on and takes a call, you can  
use the loudspeaker to listen to the caller leaving a  
message.  
The handset display will show SCREEN?. Press m to begin  
screening the call via the handset. If you wish to take the call  
while screening, press <.  
34  
Using the answering machine  
     
10.15 Memory full  
11. Using remote access  
You can operate your answering machine from any DTMF  
phone by calling your D5 product and entering a 3 digit  
security PIN code.  
If there is less than 35 seconds recording time left in the  
memory, the caller will hear, ’Please complete your call  
within 35 seconds’, after the outgoing message and before  
recording tone.  
The default PIN setting is 000. To change it, see “Set the  
security PIN code” on page 36. Using a PIN code prevents  
other people from accessing your answer machine and  
messages without permission.  
If the memory becomes full during recording the machine  
announces, ’Sorry, the memory full’, and ends the call.  
When the memory is full, the machine automatically  
switches to the Answer Only outgoing message.  
11.1 Operating your answering machine  
from another phone  
Your D5 product can store up to a maximum of 60 minutes  
recording or 59 messages.  
1. Dial your telephone number. When you hear your  
outgoing message, press *. The machine announces,  
’Please enter your security code’.  
2. Enter your 3-digit PIN (default setting 000) within 8  
seconds. You will hear, ‘You have ‘n’ new messages’  
and they will be played back.  
NOTE  
If you enter an incorrect PIN code you will be allowed one  
further attempt, if it is still incorrect you will hear ‘Incorrect  
security code’ followed by a beep and then your D5 product  
will hang up.  
3. If you have no new messages, you will hear, ’You have  
no new messages, to hear main menu press 1’. If you  
Using remote access  
35  
     
do not press 1 within 8 seconds, the machine hangs up.  
When you press 1, you will hear the main menu.  
Simply follow the instructions as announced:  
To play all messages press 2’.  
12. Help  
No dial tone  
Use only the telephone line cord supplied.  
Check that the telephone line cord is connected properly.  
Check that the mains power is connected properly and  
switched on.  
To play new messages press 3’.  
To skip back during messages press 4’.  
To delete during messages press 5’.  
To skip forward during messages press 6’.  
To set answer on or off press 7’.  
To hear the outgoing message menu press 8’.  
To set a new security code press 9’.  
To hear main menu again press 1’.  
No display  
Check that the batteries are inserted correctly and fully  
charged. Use only approved rechargeable batteries  
supplied.  
Check that the handset is switched on. Press and hold  
R.  
When the last message is played you will hear, ’End of  
messages’.  
Reset the base by removing the batteries and  
disconnecting the mains power. Wait for around 15  
seconds before connecting it again. Allow up to one  
minute for the handset and base to synchronize.  
11.2 Set the security PIN code  
Using the handset:  
icon flashes  
1. Press m, scroll to TAM SETTINGS and press m.  
Handset is out of range. Move closer to the base.  
Make sure that the handset is registered to the base, see  
page 28.  
2. Scroll d to REMOTE CODE and press m. The handset  
will display the current code.  
Check that the mains power is connected properly and  
switched on.  
3. Enter a new code and then press m to confirm.  
Keypad does not seem to work  
11.3 Check security code  
Check that the keypad lock is not on, see page 17.  
1. Press  
D
at the base. The security code is announced.  
36  
Help  
     
Check that you are at least one metre away from other  
electrical equipment to avoid interference when  
registering.  
icon is not scrolling during charge  
Adjust the handset slightly on the base.  
Clean the charging contacts with a cloth moistened with  
alcohol.  
Check that the mains power is connected properly and  
switched on.  
Handset does not ring  
The handset ringer volume may be set to Off, see  
page 19.  
The battery is full. When the handset is fully charged,  
icon will appear steady on the display.  
Base unit does not ring  
The base ringer volume may be set to Off, see page 22.  
No Caller ID  
Check your subscription with your network operator, see  
page 25.  
The caller may have withheld their number.  
The record cannot be found in your phonebook. Check  
that you have the correct name/number stored in your  
phonebook, with the full area code.  
Noise interference on my phone or on other  
electrical equipment nearby  
Place your D5 at least one metre away from electrical  
appliances or any metal obstructions to avoid any risk of  
interference.  
Answering machine will not record new  
messages  
I have forgotten my PIN!  
Restore your D5 to its default settings, see “6.6  
Emergency default”, page 23.  
Is the recording memory full? Play and delete messages,  
see pages 30-31.  
Is the OGM set to Answer Only? Change the OGM to  
Answer & Record, see page 33.  
Cannot register a handset to the base  
You can register up to a maximum of 5 handsets to a D5  
base. You must de-register a handset in order to register  
a new one, see page 29.  
Check that you have entered the correct PIN code  
(default = 0000).  
Help  
37  
6. Unplug this product from the wall outlet before cleaning.  
Do not use liquid cleaners or aerosol cleaners. Use a  
damp cloth for cleaning.  
13. General information  
IMPORTANT  
This equipment is not designed to make emergency telephone  
calls when the power fails. Alternative arrangements should be  
made for access to emergency services.  
7. Do not disassemble this product. If service or repair  
work is required, contact the customer service helpline  
found in this user's Guide.  
8. Do not overload wall outlets and extension cords.  
9. Avoid using during an electrical storm. Use a surge  
protector to protect the equipment.  
10. Do not use this phone to report a gas leak, especially if  
you are in the vicinity of the gas line.  
This product is intended for connection to analogue public  
switched telephone networks and private switchboards in  
the United Kingdom.  
Important safety instructions  
Follow these safety precautions when using your phone to  
reduce the risk of fire, electric shock, and injury to persons  
or property:  
CAUTION  
To reduce the risk of fire, use only the supplied power  
adaptor.  
1. Keep all slits and openings of the phone unblocked. Do  
not set the phone on a heating register or over a  
radiator. Ensure that proper ventilation is provided at the  
installation site.  
2. Do not use while wet or while standing in water.  
3. Do not use this product near water (for example, near a  
bath tub, kitchen sink, or swimming pool).  
4. Do not allow anything to rest on the power cord. Place  
the power cord so that it will not be walked on.  
5. Never insert objects of any kind into the product vents  
as that may result in fire or electric shock.  
Unplug this cordless phone immediately  
from an outlet if:  
The power cord or plug is damaged or frayed.  
Liquid has been spilled on the product.  
The product has been exposed to rain or water. Do not  
retrieve the handset or base until after you have  
unplugged the power and phone from the wall. Then  
retrieve the unit by the unplugged cords.  
The product has been dropped or the cabinet has been  
damaged.  
The product exhibits a distinct change in performance.  
38  
General information  
 
10. To avoid interference to nearby appliances, do not place  
the base of the phone on or near a TV, microwave oven,  
or VCR.  
Installation Guidelines  
1. Read and understand all instructions and save them for  
future reference.  
2. Follow all warnings and instructions marked on the  
product.  
3. Do not install this product near a bath tub, sink, or  
shower.  
4. Operate this phone using only the power source that is  
indicated on the marking label. If you are unsure of the  
power supply to your home, consult with your dealer or  
local power company.  
5. Do not place this product on an unstable cart, stand, or  
table. This product may fall, causing serious damage to  
the product.  
6. Adjust only those controls that are covered by the  
operating instructions. Improper adjustment of other  
controls may result in damage and will often require  
extensive work to restore the product to normal  
operation.  
7. Clean this product with a soft, damp cloth. Do not use  
chemicals or cleaning agents to clean this phone.  
8. Use only the power supply that came with this unit.  
Using other power supplies may damage the unit.  
9. Because this phone operates on electricity, you should  
have at least one phone in your home that could operate  
without electricity in the case the power in your home  
goes out.  
Battery Safety Instructions  
Do not burn, disassemble, mutilate, or puncture the  
battery. The battery contains toxic materials that could be  
released, resulting in injury.  
CAUTION  
There is a risk of explosion if you replace the battery with an  
incorrect battery type. Use only the battery pack that came  
with your phone or an authorized replacement  
recommended by the manufacturer.  
Keep battery packs out of the reach of children.  
Remove battery packs if storing over 30 days.  
Do not dispose of battery packs in fire, which could result  
in explosion.  
The rechargeable battery packs that power this product  
must be disposed of properly and may need to be  
recycled. Refer to your battery’s label for battery type.  
Contact your local recycling center for proper disposal  
methods.  
SAVE THESE INSTRUCTIONS  
General information  
39  
Cleaning  
Product disposal instructions  
Clean the handset and base (or charger) with a damp  
(not wet) cloth, or an anti-static wipe.  
Product disposal instructions for residential users  
When you have no further use for it, please remove any  
batteries and dispose of them and the product according to  
your local authority’s recycling processes. For more  
information, please contact your local authority or the retailer  
where the product was purchased.  
Never use household polish as this will damage the  
product. Never use a dry cloth as this may cause static  
shock.  
Environmental  
Product disposal instructions for business users  
Business users should contact their suppliers and check the  
terms and conditions of the purchase contract and ensure  
that this product is not mixed with other commercial waste  
for disposal.  
Do not expose to direct sunlight.  
The handset may become warm when the batteries are  
being charged or during prolonged periods of use. This is  
normal. However, we recommend that to avoid damage,  
do not place the product on antique/veneered wood.  
Do not place your product on carpets or other surfaces  
which generate fibres, or place it in locations preventing  
the free flow of air over its surfaces.  
Do not submerge any part of your product in water and  
do not use it in damp or humid conditions, such as  
bathrooms.  
Consumer Products and Accessories  
Warranty  
Thank you for purchasing this Motorola branded product  
manufactured under license by Suncorp Technologies  
Limited, 3001-3005 China Resources Building, 26 Harbour  
Road, Wan Chai, Hong Kong. ("Suncorp")  
Do not expose your product to fire, explosives or other  
hazardous conditions.  
There is a slight chance that your phone could be  
damaged by an electrical storm. We recommend that you  
unplug the power and telephone line cord during an  
electrical storm.  
What Does this Warranty Cover?  
Subject to the exclusions contained below, SUNCORP  
TECHNOLOGIES LTD. warrants that this Motorola branded  
product ("Product") or certified accessory ("Accessory") sold  
for use with this product that it manufactured to be free from  
defects in materials and workmanship under normal  
consumer usage for the period outlined below. This Limited  
Warranty is your exclusive warranty and is not transferable.  
40  
General information  
OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS  
OF BUSINESS, LOSS OF INFORMATION OR OTHER  
FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION  
WITH THE ABILITY OR INABILITY TO USE THE  
PRODUCTS OR ACCESSORIES TO THE FULL EXTENT  
THESE DAMAGES MAY BE DISCLAIMED BY LAW.  
Who is covered?  
This warranty extends only to the first consumer purchaser,  
and is not transferable.  
What will SUNCORP TECHNOLOGIES LTD do?  
SUNCORP TECHNOLOGIES LTD or its authorized  
distributor at its option and within a commercially reasonable  
time, will at no charge repair or replace any Products or  
Accessories that does not conform to this limited warranty. We  
may use functionally equivalent reconditioned/ refurbished/  
pre-owned or new Products, Accessories or parts.  
Some jurisdictions do not allow the limitation or exclusion of  
incidental or consequential damages, or limitation on the  
length of an implied warranty, so the above limitations or  
exclusions may not apply to you. This warranty gives you  
specific legal rights, and you may also have other rights that  
vary from one jurisdiction to another.  
What Other Limitations Are There?  
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT  
LIMITATION THE IMPLIED WARRANTIES OF  
Products Covered  
Length of Coverage  
Consumer Products  
One (1) year from the date of  
the products original purchase  
by the first consumer purchaser  
of the product.  
MERCHANTABILITY AND FITNESS FOR A PARTICULAR  
PURPOSE, SHALL BE LIMITED TO THE DURATION OF  
THIS LIMITED WARRANTY, OTHERWISE THE REPAIR OR  
REPLACEMENT PROVIDED UNDER THIS EXPRESS  
LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF  
THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL  
OTHER WARRANTIES, EXPRESS OF IMPLIED. IN NO  
EVENT SHALL MOTOROLA OR SUNCORP  
Consumer Accessories Ninety (90) days from the date  
(battery, power supply(s) of the accessories original  
and line cords)  
purchase by the first consumer  
purchaser of the product.  
TECHNOLOGIES LTD BE LIABLE, WHETHER IN  
CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR  
DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE  
PRODUCT OR ACCESSORY, OR FOR ANY INDIRECT,  
INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES  
Consumer Products and The balance of the original  
Accessories that are  
Repaired or Replaced  
warranty or for ninety (90)  
days from the date returned to  
the consumer, whichever is  
longer.  
General information  
41  
TECHNOLOGIES LTD. or its authorized service centers,  
are excluded from coverage.  
Exclusions  
Normal Wear and Tear. Periodic maintenance, repair and  
replacement of parts due to normal wear and tear are  
excluded from coverage.  
Altered Products. Products or Accessories with (a) serial  
numbers or date tags that have been removed, altered or  
obliterated; (b) broken seals or that show evidence of  
tampering; (c) mismatched board serial numbers; or (d)  
nonconforming or non-Motorola branded housings, or parts,  
are excluded from coverage.  
Batteries. Only batteries whose fully charged capacity falls  
below 80% of their rated capacity and batteries that leak are  
covered by this limited warranty.  
Abuse & Misuse. Defects or damage that result from: (a)  
improper operation, storage, misuse or abuse, accident or  
neglect, such as physical damage (cracks, scratches, etc.)  
to the surface of the product resulting from misuse; (b)  
contact with liquid, water, rain, extreme humidity or heavy  
perspiration, sand, dirt or the like, extreme heat, or food; (c)  
use of the Products or Accessories for commercial purposes  
or subjecting the Product or Accessory to abnormal usage or  
conditions; or (d) other acts which are not the fault of  
Motorola or SUNCORP TECHNOLOGIES LTD., are  
excluded from coverage.  
Communication Services. Defects, damages, or the failure  
of Products or Accessories due to any communication  
service or signal you may subscribe to or use with the  
Products or Accessories is excluded from coverage.  
How to Obtain Warranty Service or Other  
Information?  
To obtain service or information, please call: 0800 0820750  
You will receive instructions on how to ship the Products or  
Accessories at your expense, to SUNCORP  
TECHNOLOGIES LTD.. It is the responsibility of the  
purchaser to contact the nearest authorised service center/  
distributor and bring the product at the purchaser's risk to  
that authorised service center.  
Use of Non-Motorola branded Products and  
Accessories. Defects or damage that result from the use of  
Non-Motorola branded or certified Products or Accessories  
or other peripheral equipment are excluded from coverage.  
Unauthorized Service or Modification. Defects or  
damages resulting from service, testing, adjustment,  
installation, maintenance, alteration, or modification in any  
way by someone other than Motorola, SUNCORP  
Authorized Repair Center  
To obtain service, you must include: (a) the Product or  
Accessory; (b) the original proof of purchase (receipt) which  
includes the date, place and seller of the Product; (c) if a  
42  
General information  
warranty card was included in your box, a completed  
warranty card showing the serial number of the Product; (d)  
a written description of the problem; and, most importantly;  
(e) your address and telephone number.  
Technical Information  
How many telephones can I have?  
All items of telephone equipment have a Ringer Equivalence  
Number (REN), which is used to calculate the number of  
items which may be connected to any one telephone line.  
Your D5 has a REN of 1. A total REN of 4 is allowed. If the  
total REN of 4 is exceeded, the telephones may not ring.  
With different telephone types, there is no guarantee of  
ringing, even when the REN is less than 4.  
Any additional handsets and chargers that you register have  
a REN of 0.  
Connecting to a switchboard  
This product is intended for use within the United Kingdom  
for connection to the public telephone network.  
General information  
43  
Manufactured, distributed or sold by Suncorp  
Technologies Ltd. official licensee for this product.  
MOTOROLA and the Stylized M Logo, and other  
Motorola trademarks and trade dress are owned by  
Motorola, Inc. and are used under license from  
Motorola, Inc. MOTOROLA and the Stylized M  
Logo are registered in the US Patent & Trademark  
Office. All other product or service names are the  
property of their respective owners.  
© Motorola, Inc. 2010. All rights reserved.  
Version 1 (UK)  

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