Philips 201B Electronic User's Manual
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About This Electronic User's Manual
About This Electronic User's Manual
About This Guide
This electronic user's guide is intended for anyone who uses the Philips 109S Color Monitor. It describes the
monitor's features, setup, operation and all other information, which is the same exact information described
in our printed version.
The sections are as follows:
related information you may need.
● About This Electronic User's Manual gives overview of what information are included as well as
notation icon descriptions and other documentation you can refer to.
specifications for this monitor.
● Installing Your Monitor describes the initial setup process and gives an overview of how to use the
monitor.
the help desk phone numbers and information on the applicable warranty of your product..
● Download Option allows you to consumer keep a copy of the entire manual in your hard drive.
Other Documents You May Need
In addition to this Electronic User's Guide, you may need to refer to the following documentation:
● Philips Color Monitor Quick Start Guide which summarizes the steps for setting up the monitor. This is
included with this product.
Notational Descriptions
The following subsections describe notational conventions used in this document.
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About This Electronic User's Manual
Notes, Cautions, and Warnings
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type.
These blocks are notes, cautions, and warnings, and they are used as follows:
NOTE: This icon indicates important information and tips that help you make better
use of your computer system.
CAUTION: This icon indicates information that tells you how to avoid either potential
damage to hardware or loss of data.
WARNING: This icon indicates the potential for bodily harm and tells you how to
avoid the problem.
SMART HELP: This icon indicates helpful information when adjusting the On Screen
Display of your monitor.
Some warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the
specific presentation of the warning is mandated by regulatory authority.
©1999 Koninklijke Philips Electronics N.V.
All rights reserved. Reproduction, copying, usage, modifying, hiring, renting, public performance, transmission and/or broadcasting in whole or in
part is prohibited without written consent of Philips Electronics N.V.
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107P Product Information
Product Information
Product Features
107P10:
● 17-inch (16.0" VIS) Real Flat color monitor featuring ICE technology for excellent front of screen
performance for use with MACs, PCs or Workstations
● Autoscan covers horizontal frequencies up to 96 kHz offering a maximum resolution of 1920 x 1440
with flicker free display of 1024 x 768 up to 120 Hz
● Flat aperture grille CRT with high-resolution 0.25 mm stripe pitch.
● Dual input (BNC/D-sub)
● Outstanding ease of use thanks to CustoMax® monitor control software via USB
● TCO99, E2000, NUTEK, EPA, FCC, CE and ISO9241 certified
Technical Specifications*
CRT
• Size and deflection
• Dot pitch / Grille pitch
• Horizontal pitch
17 inch / 41 cm ; 90° deflection angle
0.25 mm
Aperture grille, flat, high contrast, anti-glare, anti-static, anti
reflection, light transmission 42%
• Tube type
• Phosphor
P22
• Recommended display area
• Maximum display area
12.0" x 9.0" / 306 x 230 mm
12.8" x 9.6" / 325 x 244 mm
SCANNING
• Horizontal scanning
• Vertical scanning
30 - 96 KHz
50-160 KHz
VIDEO
• Video dot rate
• Input impedance
- Video
234 MHz
75 ohm
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107P Product Information
- Sync
2.2 kOhm
0.7 Vpp
• Input signal levels
Separate sync
• Sync input signal
• Sync polarities
Composite sync
Positive and negative
WHITE COLOR TEMPERATURE
Chromaticity CIE coordinates:
• at 9300 K degrees
• at 6500 K degrees
• at 5500 K degrees
x = 0.283 / y = 0.297
x = 0.313 / y = 0.329
x = 0.332 / y = 0.347
* These information are subject to change without notice.
Power Management
Complies with EPA Energy Star and NUTEK specifications
• Typical operation :
92W
• Suspend / Standby Mode
:
< 11W
< 2.4W
• Off Mode :
Automatic Power Saving
If you have VESA's DPMS compliance display card or software installed in your PC, the monitor can
automatically reduce its power consumption when not in use. And if an input from a keyboard, mouse or
other input device is detected, the monitor will automatically "wake up". The following table shows the power
consumption and signaling of this automatic power saving features:
Power Management Definition
Power
Saving (%)
VESA's Mode
Video
H-sync
V-sync Power Used
LED color
ON
Active
Yes
No
Yes
Yes
< 85W
< 15W
0 %
Green
Yellow
Stand-by
Blanked
86%
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107P Product Information
Suspend
OFF
Blanked
Blanked
Yes
No
No
No
< 15W
< 5W
86%
95%
Yellow
Amber
®
This monitor is ENERGY STAR® compliant. As an ENERGY STAR Partner, PHILIPS has
®
determined that this product meets the ENERGY STAR guidelines for energy efficiency.
Physical Specifications
• Dimensions
15.7" x 16.1" x 16.5" / 399 x 410 x 419 mm (including base)
15.7" x 14.7" x 16.5" / 399 x 373 x 419 mm (excluding base)
• Weight
19.0 kg
• Power supply
90 - 264 VAC, 50/60Hz
105 Watt*
• Power consumption
• Temperature (operating)
• Temperature (storage)
• Relative humidity
0° to 40°C / 32° to 104°F
-25° to +65°C / -13° to -149°F
5% to 95%
* Resolution 1280 x 1024, standard size, contrast max., brightness 50%, 9300°, full white pattern.
* These information are subject to change without notice.
Pin Assignment
The 15-pin D-sub connector (male) of the signal cable (IBM systems):
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107P Product Information
Pin
Pin
No.
Assignment
No.
Assignment
1
2
Red video input
9
No pin
Green video input
10 Logic ground
Identical output - connected
to pin 10
3
4
Blue video input
11
Identical output - connected
to pin 10
12 Serial data line (SDA)
5
6
7
8
Ground
13 H. Sync / H+V
Red video ground
Green video ground
Blue video ground
14 V. Sync (VCLK for DDC)
15 Data clock line (SCL)
Views
Follow the links to see various views of the monitor and its components.
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Installing your Monitor
Installing your Monitor
Front View
Power button switches your monitor on.
OK button which when pressed will take you to the OSD controls
Contrast hotkey. When the UP arrow is pressed, the adjustment controls
for the CONTRAST will show up.
UP and DOWN buttons are used when adjusting the OSD of your monitor
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Installing your Monitor
Brightness hotkey. When both the LEFT and RIGHT arrows are pressed
at the same time, then the adjustment controls for BRIGHTNESS will
show up.
LEFT and RIGHT buttons, like the UP and DOWN buttons, are also used
in adjusting the OSD of your monitor.
By pressing both the UP and OK buttons, you can easily access the Input
Signals A and/or B.
Rear View
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Installing your Monitor
1. D-Sub Port - Attach the D-Sub connector that comes with your monitor here.
Other end connects to your PC.
2. Power in - Attach power cable here.
3. USB Port - Attach your USB Upstream cable here. Connect the other end to
your USB hub or your PC's USB connector. (Not available on all models.)
4. BNC Connectors - Attach the connectors here to get the best video
performance from your monitor.
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On-Screen Display
On-Screen Display
Description of the On Screen Display
What is the On-Screen Display?
This is a feature in all Philips monitors which allows an end-user to adjust screen performance of monitors
directly though an on-screen instruction window. The user interface provides user-friendliness and
ease-of-use when operating the monitor.
Basic and simple instruction on the control keys.
On the front controls of your monitor, once you press the
Controls window will pop up and you can now start making adjustments to your monitor's various features.
Use the or the keys to make your adjustments within.
button, the On Screen Display (OSD) Main
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On-Screen Display
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On-Screen Display
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Glossary
Glossary
A
Autoscan
A microprocessor-based feature of Philips Brilliance monitors is able to detect automatically horizontal and
vertical frequencies of input signals with those of the installed video card. An autoscan monitor can thus
operate with a wide range of video cards. MultiSync, a registered trademark of NEC, provides a similar
function.
B
Balanced pincushion
See Geometric distortion
BNC connection
A special construction of connector used in some monitors with higher horizontal scanning frequency. The
BNC connection can provide the optimum shielding and matching characteristic impedance of video signal
path to ensure the best video performance.
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Glossary
C
CE Mark
CE mark is displayed on products per EMC and LV ( low Voltage Device ) directives in compliance with
European Community safety, EMI and EMS requirements and is compulsory on products for sale in the
European Community.
Color temperature
A way of describing the color of a radiating source in terms of the temperature (in degrees Kelvin) of a black
body radiating with the same dominant frequency as the source.
Most Philips monitors offer the possibility of setting the color temperature to any desired value.
Contrast
The ratio between the brightness of the brightest and darkest parts of a picture. The darkest part of a picture
is set by the brightness of the unexcited phosphor, which is governed by the degree with which ambient light
is reflected. Contrast is therefore reduced in conditions of high ambient light levels. Black Matrix tubes reflect
less ambient light so exhibit higher contrast than other tubes.
Convergence error
Bean misalignment causing one or more of the three beams passing through the wrong aperture in the
shadow mask and striking a phosphor dot in the wrong triad.
Convergence error is expressed in mm often at three well-defined points on the screen, designated A, B and
C (see figure ). Also known as misconvergence.
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Glossary
Points where convergence error is specified.
Convergence-error correction
A method of correcting for convergence error to insure that all three beams land simultaneously in the same
triad. This is usually accomplished by means of special convergence-error correction coils in the deflection
yoke.
CRT
Cathode-ray tube - the general term for all tubes in which one or more electron beams emitted by a cathode
are periodically scanned across a phosphor screen by means of deflection circuitry. A special form of the
cathode-ray tube is the TV and monitor picture tube.
CustoMax
Philips proprietary monitor control software that allows users to control parameters (e.g., Size, Color,
Geometry) using software running in Windows. CustoMax is compatible with existing VGA cards. See
CrystalClear FAQ and USB Bay FAQ.
D
DDC (Display Data Channel)
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Glossary
DDC is a communication channel for displays and computers. The DDC feature allows the monitor controller
to be automatically configured to make optimal use of the display without manual user interaction. DDC is
implemented as part of the new Plug & Play approach introduced into the PC market to increase user
friendliness.
The three levels developed for Plug & play are: (1) DDC1, monitor send data to the PC; (2) DDC2B, PC can
request information from monitor; and (3) DDC2Bi which is a two-way communication - monitor can be
addressed and PC or graphics board can give commands to monitor.
DDC 1/2B
See DDC.
DDC 2Bi
See DDC.
Degaussing
The procedure of demagnetizing the shadow mask and associated metal parts of a picture tube at switch-on
to minimize picture distortion. This is usually accomplished by means of a special degaussing coil through
which a decaying alternating current is passed to generate an alternating magnetic field that gradually
decays to demagnetize the tube. Some monitors offer a manual degaussing facility that can be activated at
any time.
Digital control
Microprocessor-based digital control of picture parameters and video modes for complete control of picture
settings and modes and instant recall of all settings at the push of a button. This is a very advanced feature
that allows the user to switch to any required mode at any instant without having to spend time readjusting
the picture. It is currently available in most Philips monitors.
Dot pitch
The shortest distance between two phosphor dots of the same color on the screen. The smaller the dot pitch,
the better the resolution of the monitor.
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Glossary
Dot rate
Frequency in MHz of the dot clock. It is a measure of the speed with which data is transferred between the
video card and subsequent processing circuitry.
Also known as video dot rate.
E
Electromagnetic radiation standards
International standards set to limit electromagnetic emissions from monitors. There are currently two
important standards both derived from regulations originally laid down by Swedish authorities.
MPR-II
The standard originally proposed by the Swedish National Board of Measurement and Testing. It set
maximum levels of electromagnetic radiation emitted by monitors, and has now been adopted as a world
standard. MPR-II defines maximum permitted electrostatic, magnetic and electric field levels measured at a
distance of 50 cm from the center of the monitor (see table).
TCO
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Glossary
In 1991, the Swedish Tjänstemannens Central Organization (TCO, Swedish confederation of Professional
Employees ) set a standard even more severe than MPR-II, especially for alternating electric fields (AEF).
The TCO standard is more severe since not only are the permitted field levels reduced compared with
MPR-II, but the measuring distance is also reduced (see table).
Electromagnetic radiation standards
EMI (Electrical Magnetic Interference)
The electrical and/or magnetic radiation coming from the working electrical or electronic equipment.
EMS (Electrical Magnetic Sustainment)
The ability of electrical or electronic equipment to function properly in the environment with electrical and/or
magnetic interference.
F
Flicker
Very rapid variations in picture intensity caused by the finite time required for the electron beam to scan a
picture onto the screen. Two kinds of flicker occur: line flicker caused by the electron beam scanning-in each
line of the picture; and frame flicker (or field flicker if the picture is interlaced) caused by the frame repetition
rate of 50 frames/second. Frame flicker is noticeable with GUI and DTP software (which have a light
background), and can be very disturbing, especially for those who work regularly with displays - contributing
to eye strain, headaches, visual blurring, stress, etc. The problem can, however, be eliminated by increasing
the refresh rate (number of frames/second) of the monitor to a value above around 70 Hz. Sensitivity to
flicker appears to diminish with increasing age.
H
Hertz
The unit of frequency named after the physicist Heinrich Hertz (1857-1894). 1 hertz (Hz) is equal to 1
cycle/second.
Horizontal dot pitch
See Dot pitch.
Horizontal scanning frequency
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Glossary
Also called line frequency and expressed in kHz, it is the number of video lines written on the screen every
second (from left to right). The higher the horizontal scanning frequency, the better the resolution (i.e., the
higher the resolution and/or the higher the refresh rate).
I
INF File
INF file (Information File)
Information (INF) files store information in a specific format. The set-up functions retrieve information from
the INF file to use when performing installation operations. Examples of the type of information stored in an
INF file include INI and registry changes, file names, and locations of the source files on source media.
Interlaced/non-interlaced
Interlaced.
The method of writing a picture on the screen by initially writing all even lines and subsequently writing all
odd lines of the picture. Result: The complete picture is composed of two interlaced half pictures (or fields).
With interlacing, a vertical (or field) frequency of 50 Hz means a picture (or frame) frequency of 25 Hz.
Non-interlaced.
The method of writing a picture on the screen by successive video lines of the picture so that a full frame is
written onto the screen in one vertical sweep of the beams. With a non-interlaced display, a vertical
frequency of 50 Hz means a picture (or frame) frequency of 50 Hz. At any given resolution, non-interlaced
modes are preferable to interlaced modes; however, generation of non-interlaced modes is more expensive.
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Glossary
L
Linearity
The degree to measure the actual location of a pixel on the screen corresponds with its intended location. (
see figure )
Line frequency
See Horizontal scanning frequency.
Low-emission monitor
A monitor that complies with international standards on radiation.
See Electromagnetic radiation standards.
Low-frequency electric and magnetic fields
Alternating fields generated by the deflection yoke. These are subject to increasing attention, notably by
governing authorities, the trade and the press. Although there is no scientific evidence that monitor emissions
are harmful, much effort has gone into reducing emissions on the principle of better safe than sorry.
Currently, there are two areas of interest: very-low frequency (VLF) electric and magnetic fields extending
from 2 kHz to 400 kHz, and extreme low frequency (ELF) fields extending from 5 Hz to 2 kHz.
See also Electromagnetic radiation standards.
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Glossary
M
Moiré effect
A fringe pattern arising from the interference between two superimposed line patterns.
In a monitor it comes from the interference between the shadow mask pattern and the video information
(video moiré), and between the shadow mask pattern and the horizontal line pattern (scan moiré). It shows
itself as wavy patterns on the screen and becomes more noticeable as monitor resolution increases. Since
the video signal varies continuously, little can be done about video moiré. Scan moiré depends on the
horizontal scanning frequency and can be alleviated by appropriate choice of frequency. Autoscan
(MultiSync) monitors, which operate over a range of scanning frequencies, may sometimes exhibit moiré in
certain video modes.
MPR
See Electromagnetic radiation standards.
MultiSync monitor
See Autoscan monitor.
N
Non-interlaced
See Interlaced/non-interlaced.
O
OSD (On Screen Display)
The feature that allows an end user to adjust screen performance and parameters of monitors directly
through an on-screen instruction window. See CustoMax in CrystalClear section.
Overscan
The practice in which areas without useful video information are scanned outside the visible screen area in
order to make maximum use of the screen for display of active video information. This practice is
occasionally necessary because some video cards generate a video pattern that is smaller than the visible
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Glossary
screen area, resulting in an image that is smaller (and less legible) than it needs to be.
P
Parallelogram Distortion
See Geometric distortion.
Phosphor
Generic name for the class of substances that exhibit luminescence. To produce a picture on screen,
phosphors are deposited on the inner surface of the picture-tube screen and excited into luminescence by
the electron beam. Typical examples of phosphors are P22 medium short-persistence phosphor and EBU
high-color-saturation phosphor.
Pin-cushion Distortion
See Geometric distortion.
Pixel
Abbreviation for picture element, the smallest element of the picture that can be displayed on the screen. The
smaller the pixel size, the better the resolution of the monitor. Pixel size is determined by the size of the
electron spot on the screen and not necessarily by the phosphor dot pitch (the size of the triad). Thus, a
monitor with a large electron spot covering several triads can exhibit poor resolution even though its dot pitch
is small.
Pixel frequency
The number of pixels that can be written in a video line per second.
Pixel rate
See pixel frequency
Plug-and-Play
See DDC. See USB section.
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Glossary
R
Raster
The area on screen that electron beam can reach.
Refresh rate
See Vertical scanning frequency.
Resolution
The number of pixels that can be displayed on the screen. The resolution is specified as the number of pixels
in a line multiplied by the number of horizontal lines.
See also video graphic adapter.
Rotation function
The feature that allows users to adjust the whole screen rotating to be horizontal.
Because of the magnetic field of earth, the screen of monitor will be tilt when the screen faces toward the
different direction.
S
Screen coatings
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Glossary
Anti-Static coatings
Due to bombardment by beam electrons, monitor screens become electrically charged when in use.
Electrically charged screens surfaces can attract dust particles. An Anti-Static coating is a conductive coating
deposited on the screen (or on a glass panel immediately in front of the screen) that conducts away the
charge and prevents screen dust build-up.
AGAS (Anti-Glare, Anti-Static) coating
AGAS is a silica coating applied to the surface of the screen by a spinning and spraying process. It operates
by diffusing reflected light to blur images of light sources on the screen. To provide anti-static properties, the
coating is impregnated with small conductive particles.
ARAS (Anti-Reflection, Anti-Static) coating
ARAS is one of the most effective anti-reflection/anti-static screen treatments currently available. It is
composed of a multi-layer structure of transparent dielectric material that suppresses specular reflections by
broadband interference effects at the screen surface. Anti-static properties are provided by a single
conductive layer within the multi-layer structure.
With ARAS, the intensity of reflected light is reduced from around 4.5% of the incident light (the reflectivity of
uncoated screens) to less than 0.5%. ARAS also has a major advantage over other screen treatments: It
doesn't diffuse or scatter reflected light, so picture contrast and sharpness remain completely unimpaired. It's
also easy to clean and tough enough to withstand commercially available cleaning agents.
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Glossary
The ARAS coating reflects only about 0.5% of the incident light.
AGRAS (Anti-Glare anti-Reflection Anti-Static) coating.
A combined anti-reflection, anti-glare, anti-static coating.
Self-test function
A monitor equipped with hardware or software to automatically detect cable connection status.
Shape
Deviation of a reproduced picture from its intended shape. The following types of distortion are most
common:
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Glossary
SOG (Synchronization On Green)
A properly functioning color monitor requires five kinds of signals: horizontal sync pulse, vertical sync pulse,
red color signal, green color signal and blue color signal. Signals from a PC are transmitted to a monitor
using one of three methods:
1. Separate sync: Horizontal and Vertical sync signals transmitted separately
2. Composite sync: Horizontal and vertical sync pulses mixed into a single signal train.
3. SOG: Horizontal and vertical sync pulses mixed, then combined with the green color signal.
T
TCO
See Electromagnetic radiation standards.
Tilt function
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Glossary
See rotation function.
Trapezoid distortion
See Geometrical distortion.
TTL signal
A TTL (Transistor-transistor-logic) signal is a digital signal level for controlling the screen colors. With TTL
driving, the red, green and blue signals can only be switched on or off or provided with an intensity signal. A
TTL-driven monitor can thus display a maximum of 64 colors. Video standards such as MDA, CGA and EGA
are based on TTL level.
U
USB or Universal Serial Bus
A smart plug for PC peripherals. USB automatically determines resources (like driver software and bus
bandwidth) required by peripherals. USB makes necessary resources available without user intervention.
● USB eliminates "case angst" -- the fear of removing the computer case to install add-on peripherals.
And USB also eliminates adjustment of complicated IRQ settings when installing new peripherals.
● USB does away with "port gridlock." Without USB, PCs are normally limited to one printer, two Com
port devices (usually a mouse and modem), one Enhanced Parallel Port add-on (scanner or video
camera, for example) and a joystick. More and more peripherals for multimedia computers arrive on
the market every day. With USB, up to 127 devices can run simultaneously on a computer.
● USB permits "hot plug-in." There's no need to shut down, plug in, reboot and run set-up to install
peripherals. And no need to go through the reverse process to unplug a device.
In short, USB transforms today's "Plug-and-Pray" into true Plug-and-Play!
Hub
A Universal Serial Bus device that provides additional connections to the Universal Serial Bus.
Hubs are a key element in the plug-and-play architecture of USB. The Figure shows a typical hub. Hubs
serve to simplify USB connectivity from the user's perspective and provide robustness at low cost and
complexity.
Hubs are wiring concentrators and enable the multiple attachment characteristics of USB. Attachment points
are referred to as ports. Each hub converts a single attachment point into multiple attachment points. The
architecture supports concatenation of multiple hubs.
The upstream port of a hub connects the hub towards the host. Each of the other downstream ports of a hub
allows connection to another hub or function. Hubs can detect, attach and detach at each downstream port
and enable the distribution of power to downstream devices. Each downstream port can be individually
enabled and configured at either full or low speed. The hub isolates low speed ports from full speed
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Glossary
signaling.
A hub consists of two portions: the Hub Controller and Hub Repeater. The repeater is a protocol-controlled
switch between the upstream port and downstream ports. It also has hardware support for reset and
suspend/resume signaling. The controller provides the interface registers to allow communication to/from the
host. Hub specific status and control commands permit the host to configure a hub and to monitor and control
its ports.
Device
A logical or physical entity that performs a function. The actual entity described depends on the context of the
reference. At the lowest level, device may refer to a single hardware component, as in a memory device. At a
higher level, it may refer to a collection of hardware components that perform a particular function, such as a
Universal Serial Bus interface device. At an even higher level, device may refer to the function performed by
an entity attached to the Universal Serial Bus; for example, a data/FAX modem device. Devices may be
physical, electrical, addressable, and logical.
Downstream
The direction of data flow from the host or away from the host. A downstream port is the port on a hub
electrically farthest from the host that generates downstream data traffic from the hub. Downstream ports
receive upstream data traffic.
Upstream
The direction of data flow towards the host. An upstream port is the port on a device electrically closest to the
host that generates upstream data traffic from the hub. Upstream ports receive downstream data traffic.
UPS (Universal Power Supply)
The monitor with UPS feature can work in different countries with various mains voltage.
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Glossary
V
Vertical dot pitch
See Dot pitch.
Vertical scanning frequency
Expressed in Hz, this is the number of fields written to the screen every second in interlaced mode. In
non-interlaced mode vertical scanning frequency is the number of frames (complete pictures) written to the
screen every second (also known as refresh rate).
Vertical sync pulses
A train of square shaped waveforms that define the start of a new frame.
VESA
Video Electronic Standards Association, a consortium of manufacturers formed to establish and maintain
industry-wide standards for video cards and monitors. VESA was instrumental in the introduction of the
Super VGA and Extended VGA video graphics standards (see Video graphics adapters) with a refresh rate of
70 Hz, minimizing flicker and helping to reduce operator eyes fatigue and stress.
Video dot rate
See Dot rate.
Video graphics adapters
A card equipped with a character or graphic generator and video memory, which maps to the screen. A
microprocessor scans video memory and translates bit information from the computer into displayable video
signals for the monitor. These cards comply with various standards that determine the nature and quality of
the display.
VGA (Video Graphics Array), introduced in 1987, was the first analog card. It offered still higher resolution
than EGA: 640 X 480 pixels for graphics and 720 x 400 pixels for text, and a color palette of 256 colors. VGA
could also emulate EGA and CGA.
Super VGA, devised by VESA in 1989, offers a resolution of 800 x 600 pixels.
Extended VGA, introduced by VESA in 1991, offers a top resolution of 1024 x 768 pixels (non-interlaced) and
a refresh rate slightly higher than IBM's XGA 8514A.
High-end, graphics adapters, introduced over the last three years for professional workstations, offer top
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Glossary
resolutions from 1280 x 1024 to 1600 x 1280, horizontal line frequencies up to 90 kHz and bandwidths up to
200 MHz.
VIS (Viewable Image Size)
The real screen dimensions that users can see measured diagonally. The VIS of a monitor is always less
than the so called screen size of a monitor. For example, the VIS of a 17-inch monitor is only about 16
inches. It depends on the useful screen size of CRT and the opening of a monitor's front cabinet.
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Download and Print
Download and Print
This page provides an option to read the manual in .pdf format. PDF files can be downloaded into your hard
disk, then viewed and printed with Acrobat Reader or through your browser.
If you do not have Adobe¨ Acrobat Reader installed, click on the link to install the application. Adobe®
Download instructions:
To download the file:
1. Click-and-hold your mouse over the icon below. (Win95/98 users right-click)
2. From the menu that appears, choose 'Save Link As...', 'Save Target As...' or 'Download Link to Disk'.
3. Choose where you would like to save the image; click 'Save' (if prompted to save as either 'text' or
'source', choose 'source').
Printing instructions:
To print the manual:
1. With the manual file open, follow your printer's instructions and print the pages you need.
English language manual
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Troubleshooting
Troubleshooting
Common Problems
Having trouble? Something not working? Before calling for help, try these suggestions.
Having this
Check these items
problem?
● Make sure the Power cable is plugged into the power outlet and
back of the monitor.
No Picture
● Power button of the monitor should be in the ON position.
(Power LED not lit)
● Disconnect the monitor from the power outlet for about one
minute, then re-connect the power outlet again.
● Make sure the computer is turned on.
● Make sure the monitor cable is properly connected to your
The screen says "NO
computer.
SIGNAL INPUT FROM
INPUT A (or B)"
● Press OK and UP knobs on front control panel simultaneous to
switch the Input Signal A/B.
● Check to see if the monitor cable has bent pins.
● Make sure the computer is turned on.
The screen says "NO
SIGNAL INPUT"
● Make sure the monitor cable is properly connected to your
computer.
● Check to see if the monitor cable has bent pins.
The screen says
"FREQUENCY IS OUT
OF RANGE"
● Change the settings of resolution and/or refresh rate of your
computer. Refer to the Quick Start Guide or contact your
computer vender for details.
● The Energy Saving feature may be activated. Drag your mouse
or click any keypad on your keyboard to exit Energy Saving
mode.
No Picture
● Make sure the computer is turned on.
● Make sure the monitor cable is properly connected to your
(Power LED is amber or
yellow)
computer.
● Check to see if the monitor cable has bent pins.
● Press OK and UP knobs on front control panel simultaneous to
switch the Input Signal A/B. (not for all monitors)
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Troubleshooting
● Make sure the Brightness and Contrast controls are set correctly.
No Picture
● Make sure the monitor cable is properly connected to your
computer.
(Power LED is green)
● Check to see if the monitor cable has bent pins.
The screen says
"CONTROL MENU IS
LOCKED" when you
press the OK knob
● Press the OK knob and hold for around 15 seconds to release
the lock.
Picture is too large or too
small
● Adjust the Horizontal Size and/or Vertical Size. Refer to the On
Screen Display chapter for details.
Edges of the picture are
not square
● Refer to the Adjust Shape item in On Screen Display chapter for
details.
● Remove any nearby magnetic objects.
● "Degauss" your monitor. Refer to the Degauss item in On Screen
Color appears blotchy
Display chapter for details.
● Face the monitor toward the East for the best picture quality.
● Make sure the monitor cable is properly connected to your
computer.
● "Degauss" your monitor. Refer to the Degauss item in On Screen
Missing one or more
colors
Display chapter for details.
● Check to see if the monitor cable has bent pins.
● Check the Color Temperature. Refer to the Color Temperature
item in On Screen Display chapter for details.
● Make sure the Brightness and Contrast controls are set correctly.
Dim Picture
● "Degauss" your monitor. Refer to the Degauss item in On Screen
Display chapter for details.
● Eliminate the use of extension cables and/or video switch box.
Picture has double image
● Adjust Moire to zero. Refer to the Adjust Moire item in On Screen
Display chapter for details.
● Low down the Contrast and/or Brightness level.
● Adjust Moire to zero. Refer to the Adjust Moire item in On Screen
Picture is not sharp
Unstable picture
Display chapter for details.
● "Degauss" your monitor. Refer to the Degauss item in On Screen
Display chapter for details.
● Increase the refresh rate of video signal at least to 75Hz. Refer to
the Quick Start Guide or contact your computer vender for
details.
● Adjust Moire to zero. Refer to the Adjust Moire item in On Screen
Display chapter for details.
For further assistance, refer to the Consumer Information Centers list to contact your local Philips
distributor.
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Troubleshooting
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Regulatory Information
Regulatory Information
TCO'92 and TCO '99 Information
• TCO '99 : Available on 105S10, 105S15, 105B10, 107S10, 107S15, 107B10, 107P10, 109S10, 109B10,
109P10, 201B10, 201B12, and 201P10.
• TCO '92 : Available on 105B13, 107B13.
Congratulations! You have just purchased a TCO '92 / '99 approved
and labeled product! Your choice has provided you with a product
developed for professional use. Your purchase has also contributed to
reducing the burden on the environment and also to the further
development of environmentally adapted electronics products.
Why do we have environmentally labeled computers?
In many countries, environmental labeling has become an established method for encouraging the
adaptation of goods and services to the environment. The main problem, as far as computers and other
electronics equipment are concerned, is that environmentally harmful substances are used both in the
products and during their manufacture. Since it is not so far possible to satisfactorily recycle the majority of
electronics equipment, most of these potentially damaging substances sooner or later enter nature.
There are also other characteristics of a computer, such as energy consumption levels, that are important
from the viewpoints of both the work (internal) and natural (external) environments. Since all methods of
electricity generation have a negative effect on the environment (e.g. acidic and climate-influencing
emissions, radioactive waste), it is vital to save energy. Electronics equipment in offices is often left running
continuously and thereby consumes a lot of energy.
What does labeling involve?
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Regulatory Information
This product meets the requirements for the TCO'99 scheme which provides for international and
environmental labeling of personal computers. The labeling scheme was developed as a joint effort by the
TCO (The Swedish Confederation of Professional Employees), Svenska Naturskyddsforeningen (The
Swedish Society for Nature Conservation) and Statens Energimyndighet (The Swedish National Energy
Administration).
Approval requirements cover a wide range of issues: environment, ergonomics, usability, emission of electric
and magnetic fields, energy consumption and electrical and fire safety.
The environmental demands impose restrictions on the presence and use of heavy metals, brominated and
chlorinated flame retardants, CFCs (freons) and chlorinated solvents, among other things. The product must
be prepared for recycling and the manufacturer is obliged to have an environmental policy which must be
adhered to in each country where the company implements its operational policy.
The energy requirements include a demand that the computer and/or display, after a certain period of
inactivity, shall reduce its power consumption to a lower level in one or more stages. The length of time to
reactivate the computer shall be reasonable for the user.
Labeled products must meet strict environmental demands, for example, in respect of the reduction of
electric and magnetic fields, physical and visual ergonomics and good usability.
Below you will find a brief summary of the environmental requirements met by this product. The complete
environmental criteria document may be ordered from:
TCO Development
SE-114 94 Stockholm, Sweden
Fax: +46 8 782 92 07
Email (Internet): [email protected]
Current information regarding TCO'99 approved and labeled products may also be obtained via the
Internet, using the address: http://www.tco-info.com/
Environmental Requirements
Flame retardants
Flame retardants are present in printed circuit boards, cables, wires, casings and housings. Their purpose is
to prevent, or at least to delay the spread of fire. Up to 30% of the plastic in a computer casing can consist of
flame retardant substances. Most flame retardants contain bromine or chloride, and those flame retardants
are chemically related to another group of environmental toxins, PCBs. Both the flame retardants containing
bromine or chloride and the PCBs are suspected of giving rise to severe health effects, including
reproductive damage in fish-eating birds and mammals, due to the bio-accumulative* processes. Flame
retardants have been found in human blood and researchers fear that disturbances in fetus development
may occur.
The relevant TCO'99 demand requires that plastic components weighing more than 25 grams must not
contain flame retardants with organically bound bromine or chlorine. Flame retardants are allowed in the
printed circuit boards since no substitutes are available.
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Regulatory Information
Cadmium**
Cadmium is present in rechargeable batteries and in the color-generating layers of certain computer
displays. Cadmium damages the nervous system and is toxic in high doses. The relevant TCO'99
requirement states that batteries, the color-generating layers of display screens and the electrical or
electronics components must not contain any cadmium.
Mercury**
Mercury is sometimes found in batteries, relays and switches. It damages the nervous system and is toxic in
high doses. The relevant TCO'99 requirement states that batteries may not contain any mercury. It also
demands that mercury is not present in any of the electrical or electronics components associated with the
labeled unit.
CFCs (freons)
The relevant TCO'99 requirement states that neither CFCs nor HCFCs may be used during the manufacture
and assembly of the product. CFCs (freons) are sometimes used for washing printed circuit boards. CFCs
break down ozone and thereby damage the ozone layer in the stratosphere, causing increased reception on
earth of ultraviolet light with increased risks e.g. skin cancer (malignant melanoma) as a consequence.
Lead**
Lead can be found in picture tubes, display screens, solders and capacitors. Lead damages the nervous
system and in higher doses, causes lead poisoning. The relevant TCO'99 requirement permits the inclusion
of lead since no replacement has yet been developed.
* Bio-accumulative is defined as substances which accumulate within living organisms.
** Lead, Cadmium and Mercury are heavy metals which are bio-accumulative.
Energy Star Declaration
PHILIPS
201B1*
This monitor is equipped with a function for saving energy which supports the VESA Display Power
Management Signaling (DPMS) standard. This means that the monitor must be connected to a
computer which supports VESA DPMS to fulfill the requirements in the NUTEK specification 803299/94.
Time settings are adjusted from the system unit by software. From indicated inactivity to Power Saving
Position A2, the total time must not be set to more than 70 minutes.
NUTEK
VESA State
LED Indicator
Power Consumption
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Regulatory Information
< 104 W (201B10)
< 112 W (201B12)
Normal operation
Power Saving
ON
Green
Yellow
Amber
Suspend
OFF
< 7 W
Position A1
Power Saving
< 2.8 W
Position A2
®
As an ENERGY STAR Partner, PHILIPS has determined that this product meets
®
the ENERGY STAR guidelines for energy efficiency.
We recommend you switch off the monitor when it is not in use for quite a long time.
Federal Communications Commission (FCC) Notice (U.S. Only)
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
● Reorient or relocate the receiving antenna.
● Increase the separation between the equipment and receiver.
● Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
● Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computer
device.
To prevent damage which may result in fire or shock hazard, do not expose this appliance to rain or
excessive moisture.
THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN
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Regulatory Information
INTERFERENCE-CAUSING EQUIPMENT REGULATIONS.
Commission Federale de la Communication (FCC Declaration)
Cet équipement a été testé et déclaré conforme auxlimites des appareils numériques de
class B,aux termes de l'article 15 Des règles de la FCC. Ces limites sont conçues de façon
à fourir une protection raisonnable contre les interférences nuisibles dans le cadre d'une
installation résidentielle. CET appareil produit, utilise et peut émettre des hyperfréquences
qui, si l'appareil n'est pas installé et utilisé selon les consignes données, peuvent causer
des interférences nuisibles aux communications radio. Cependant, rien ne peut garantir
l'absence d'interférences dans le cadre d'une installation particulière. Si cet appareil est la
cause d'interférences nuisibles pour la réception des signaux de radio ou de télévision, ce
qui peut être décelé en fermant l'équipement, puis en le remettant en fonction, l'utilisateur
pourrait essayer de corriger la situation en prenant les mesures suivantes:
● Réorienter ou déplacer l'antenne de réception.
● Augmenter la distance entre l'équipement et le récepteur.
● Brancher l'équipement sur un autre circuit que celui utilisé par le récepteur.
● Demander l'aide du marchand ou d'un technicien chevronné en radio/télévision.
Toutes modifications n'ayant pas reçu l'approbation des services compétents en matière de
conformité est susceptible d'interdire à l'utilisateur l'usage du présent équipement.
N'utiliser que des câbles RF armés pour les connections avec des ordinateurs ou périphériques.
CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTE TOUTES LES EXIGENCES DU
REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA.
EN 55022 Compliance (Czech Republic Only)
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Regulatory Information
VCCI Notice (Japan Only)
This is a Class B product based on the standard of the Voluntary Control Council for Interference (VCCI) for
Information technology equipment. If this equipment is used near a radio or television receiver in a domestic
environment, it may cause radio Interference. Install and use the equipment according to the instruction
manual.
Class B ITE
MOC Notice (South Korea Only)
Class B Device
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Regulatory Information
Please note that this device has been approved for non-business purposes and may be used in any
environment, including residential areas.
Polish Center for Testing and Certification Notice
The equipment should draw power from a socket with an attached protection circuit (a three-prong socket).
All equipment that works together (computer, monitor, printer, and so on) should have the same power
supply source.
The phasing conductor of the room's electrical installation should have a reserve short-circuit protection
device in the form of a fuse with a nominal value no larger than 16 amperes (A).
To completely switch off the equipment, the power supply cable must be removed from the power supply
socket, which should be located near the equipment and easily accessible.
A protection mark "B" confirms that the equipment is in compliance with the protection usage requirements of
standards PN-93/T-42107 and PN-89/E-06251.
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Regulatory Information
North Europe Information
Placering/Ventilation
VARNING:
FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR
DU STÄLLER DIN UTRUSTNING PÅPLATS.
Placering/Ventilation
ADVARSEL:
SØRG VED PLACERINGEN FOR, AT NETLEDNINGENS STIK OG STIKKONTAKT ER
NEMT TILGÆNGELIGE.
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Regulatory Information
Paikka/Ilmankierto
VAROITUS:
SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO VOIDAAN TARVITTAESSA HELPOSTI
IRROTTAA PISTORASIASTA.
Plassering/Ventilasjon
ADVARSEL:
NÅR DETTE UTSTYRET PLASSERES, MÅ DU PASSE PÅ AT KONTAKTENE FOR
STØMTILFØRSEL ER LETTE Å NÅ.
BCIQ Notice (Taiwan Only)
Ergonomie Hinweis (nur Deutschland)
Der von uns gelieferte Farbmonitor entspricht den in der "Verordnung über den Schutz vor Schäden durch
Röntgenstrahlen" festgelegten Vorschriften.
Auf der Rückwand des Gerätes befindet sich ein Aufkleber, der auf die Unbedenklichkeit der Inbetriebnahme
hinweist, da die Vorschriften über die Bauart von Störstrahlern nach Anlage III ¤ 5 Abs. 4 der
Röntgenverordnung erfüllt sind.
Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht, ist darauf zu achten, daß
1. Reparaturen nur durch Fachpersonal durchgeführt werden.
2. nur original-Ersatzteile verwendet werden.
3. bei Ersatz der Bildröhre nur eine bauartgleiche eingebaut wird.
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Regulatory Information
Aus ergonomischen Gründen wird empfohlen, die Grundfarben Blau und Rot nicht auf dunklem
Untergrund zu verwenden (schlechte Lesbarkeit und erhöhte Augenbelastung bei zu geringem
Zeichenkontrast wären die Folge).
Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 beträgt 70dB (A) oder weniger.
ACHTUNG: BEIM AUFSTELLEN DIESES GERÄTES DARAUF ACHTEN, DAß
NETZSTECKER UND NETZKABELANSCHLUß LEICHT ZUGÄNGLICH SIND.
End-of-Life Disposal
Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle
your product to increase the amount of reusable materials and to minimize the amount to be disposed of.
Please find out about the local regulations on how to dispose of your old monitor from your local Philips
dealer.
Information for UK only
WARNING - THIS APPLIANCE MUST BE
EARTHED.
Important:
This apparatus is supplied with an approved
moulded 13A plug. To change a fuse in this type
of plug proceed as follows:
1. Remove fuse cover and fuse.
2. Fit new fuse which should be a BS 1362
5A,A.S.T.A. or BSI approved type.
3. Refit the fuse cover.
If the fitted plug is not suitable for your socket
outlets, it should be cut off and an appropriate
3-pin plug fitted in its place.
If the mains plug contains a fuse, this should
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Regulatory Information
have a value of 5A. If a plug without a fuse is
used, the fuse at the distribution board should
not be greater than 5A.
Note: The severed plug must be destroyed to
avoid a possible shock hazard should it be
inserted into a 13A socket elsewhere.
How to connect a plug
The wires in the mains lead are coloured in
accordance with the following code:
BLUE - "NEUTRAL" ("N")
BROWN - "LIVE" ("L")
GREEN & YELLOW - "EARTH" ("E")
1. The GREEN AND YELLOW wire must be
connected to the terminal in the plug which is
marked with the letter "E" or by the Earth symbol
or coloured GREEN or GREEN AND
YELLOW.
2. The BLUE wire must be connected to the
terminal which is marked with the letter "N" or
coloured BLACK.
3. The BROWN wire must be connected to the
terminal which marked with the letter "L" or
coloured RED.
Before replacing the plug cover, make certain
that the cord grip is clamped over the sheath of
the lead - not simply over the three wires.
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Other Related Information
Other Related Information
Information for Users in the U. S.
For units set at 115 V :
Use a UL Listed Cord Set consisting of a minimum 18 AWG, Type SVT or SJT three conductor cord a
maximum of 15-feet long and a parallel blade, grounding type attachment plug rated 15 A, 125 V.
For units set at 230 V:
Use a UL Listed Cord Set consisting of a minimum 18 AWG, Type SVT or SJT three conductor cord a
maximum of 15-feet long and a tandem blade, grounding type attachment plug rated 15 A, 250 V.
Information for Users outside the U.S.
For units set at 230 V:
Use a Cord Set rated minimum 5 A, 250 V ( for units set at 230V ) or 10A, 125V (for units set at 115V). The
Cord Set should have the appropriate safety approvals for the country in which the equipment will be
installed.
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USB Hub (Optional Feature)
PCUH411 USB Hub (Option)
Installing your USB Hub
Installing on a
conventional base.
1. Take out the USB
hub from the box.
2. Take off the USB
hub cover.
3. Slightly tilt and lift
the base of your
monitor.
4. Attach the USB hub
by clipping into the
base.
5. You can reposition
the USB hub along the
base to suit your
needs.
Installing on the
Multimedia base.
Follow Steps 1 and 2
above.
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USB Hub (Optional Feature)
6. Position the USB
hub to the back of the
Multimedia Pedestal.
7. Attach the USB hub
by sliding-in to the
Multimedia base.
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F1rst Choice Warranty
Your International Philips F1rst Choice Warranty
Thank you for purchasing this Philips monitor.
All Philips monitors are designed and manufactured to high standards and deliver
high-quality performance, ease of use and ease of installation. Should you encounter any
difficulties while installing or using this product, please contact Philips directly to benefit
from your Philips F1rst Choice Warranty. This three-year service warranty entitles you to a
swap model on-site within 48 hours of your call being received.
An extended warranty called Philips F1rst Choice Premium is available in addition to your Philips F1rst
Choice warranty. For more details contact your Philips dealer.
Before contacting Philips, please prepare the following details so we can solve your problem quickly.
● Philips type number
● Philips serial number
● Purchase date (copy of purchase may be required)
● PC environment Processor:
❍ 286/386/486/Pentium Pro/Internal memory
❍ Operating system (Windows, DOS, OS/2, MAC)
❍ Fax/Modem/Internet program?
● Other cards installed
Having the following information available will also help speed up the process:
● Your proof of purchase indicating: date of purchase, dealer name, model and product serial number.
● The full address to which the swap model should be delivered.
Just a phone call away
Philips’ customer help desks are located worldwide. You can contact Philips Monday - Friday from 08.00 -
20.00 hrs Central European Time (CET) and on Saturdays and Sundays from 10.00 to 18.00 hrs CET by
using one of the toll-free numbers. Click here to access the F1rst Choice Contact Information. Or you can
reach us via:
Website: http://www.pcstuff.philips.com
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International Guarantee
Your International Guarantee
Dear Customer,
Thank you for purchasing this Philips product which has been designed and manufactured to the highest
quality standards.
If, unfortunately, something should go wrong with this product Philips guarantees free of charge labor and
replacement parts irrespective of the country where it is repaired during a period of 12 months from date of
purchase. This international Philips guarantee complements the existing national guarantee obligations to
you of dealers and Philips in the country of purchase and does not affect your statutory rights as a
customer.
The Philips guarantee applies provided the product is handled properly for its intended use, in accordance
with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the
date of purchase, dealer's name and model and production number of the product.
The Philips guarantee may not apply if:
● the documents have been altered in any way or made illegible;
● the model or production number on the product has been altered, deleted, removed or made illegible;
● repairs or product modifications and alterations have been executed by unauthorized service
organizations or persons;
● damage is caused by accidents including but not limited to lightning, water or fire, misuse or neglect.
Please note that the product is not defective under this guarantee in the case where modifications become
necessary in order for the product to comply with local or national technical standards which apply in
countries for which the product was not originally designed and/or manufactured. Therefore always check
whether a product can be used in a specific country.
In case your Philips product is not working correctly or is defective, please contact your Philips dealer. In the
event you require service whilst in another country a dealer address can be given to you by the Philips
Consumer Help Desk in that country, the telephone and fax number of which can be found in the relevant
part of this booklet.
In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefully
before contacting your dealer. If you have questions which your dealer cannot answer or any related
Website: http://www.pcstuff.philips.com
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United States Guarantee
LIMITED WARRANTY (Computer Monitor)
Three Years Free Labor / Three Years Free Service on Parts / One Year Exchange*
*Product will be exchanged with a new or renewed to original specifications unit within two business days
for the first year. This product must be shipped in at your expense for service during years two and three.
WHO IS COVERED?
You must have proof of purchase to receive warranty service. A sales receipt or other document showing
that you purchased the product is considered proof of purchase. Attach it to this owner's manual and keep
both nearby.
WHAT IS COVERED?
Warranty coverage begins the day you buy your product. For three years thereafter, all parts will be
repaired or replaced, and labor is free. After three years from the day of purchase, you pay for the
replacement or repair of all parts, and for all labor charges.
All parts, including repaired and replaced parts, are covered only for the original warranty period. When the
warranty on the original product expires, the warranty on all replaced and repaired products and parts also
expires.
WHAT IS EXCLUDED?
Your warranty does not cover:
● labor charges for installation or setup of the product, adjustment of customer controls on the product,
and installation or repair of antenna systems outside of the product.
● product repair and/or part replacement because of misuse, accident, unauthorized repair or other
cause not within the control of Philips Consumer Electronics.
● reception problems caused by signal conditions or cable or antenna systems outside the unit.
● a product that requires modification or adaptation to enable it to operate in any country other than the
country for which it was designed, manufactured, approved and/or authorized, or repair of products
damaged by these modifications.
● incidental or consequential damages resulting from the product. (Some states do not allow the
exclusion of incidental or consequential damages, so the above exclusion may not apply to you. This
includes, but is not limited to, prerecorded material, whether copyrighted or not copyrighted.)
● a product used for commercial or institutional purposes.
Where IS SERVICE AVAILABLE?
Warranty service is available in all countries where the product is officially distributed by Philips Consumer
Electronics. In countries where Philips Consumer Electronics does not distribute the product, the local
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United States Guarantee
Philips service organization will attempt to provide service (although there may be a delay if the appropriate
spare parts and technical manual(s) are not readily available).
Where CAN I GET MORE INFORMATION?
For more information, contact the Philips Customer Care Center by calling (877) 835-1838 (U.S.A.
customers only) or (903) 242-4804.
Before Requesting Service...
Please check your owner's manual before requesting service. Adjustments of the controls discussed there
may save you a service call.
TO GET WARRANTY SERVICE IN U.S.A., PUERTO RICO OR U.S. VIRGIN ISLANDS...
Contact the Philips Customer Care Center phone number listed below for product assistance and
procedures for servicing:
Philips Customer Care Center
(877) 835-1838 or (903) 242-4804
(In U.S.A., Puerto Rico and U.S. Virgin Islands, all implied warranties, including implied warranties of
merchantability and fitness for a particular purpose, are limited in duration to the duration of this express
warranty. But, because some states do not allow limitations on how long an implied warranty may last, this
limitation may not apply to you.)
TO GET WARRANTY SERVICE IN CANADA...
Please contact Philips at:
(800) 479-6696
Three years free parts and three years free labor will be provided at Philips Canada depot or any one of its
authorized service centers.
(In Canada, this warranty is given in lieu of all other warranties. No other warranties are expressed or
implied, including any implied warranties of merchantability or fitness for a particular purpose. Philips is not
liable under any circumstances for any direct, indirect, special, incidental or consequential damages,
howsoever incurred, even if notified of the possibility of such damages.)
REMEMBER... Please record the model and serial numbers found on the product below.
MODEL # ________________________________________________
SERIAL # ________________________________________________
This warranty gives you specific legal rights. You may have other rights which vary from state/province to
state/province.
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United States Guarantee
Philips Customer Care Center, P. O. Box 2976, Longview, TX 75601
Your International Philips F1rst Choice Warranty
Thank you for purchasing this Philips monitor.
All Philips monitors are designed and manufactured to high standards and deliver
high-quality performance, ease of use and ease of installation. Should you encounter
any difficulties while installing or using this product, please contact Philips directly to
benefit from your Philips F1rst Choice Warranty. This three-year service warranty
entitles you to a swap model on-site within 48 hours of your call being received
within the first year of purchase. If you have any problems with your monitor within
the second or third year of purchase, we will repair it after it has been sent to the
service provider at your expense and returned to you within five working days, free of
charge.
An extended warranty called Philips F1rst Choice Premium is available in addition to your Philips F1rst
Choice warranty. For more details contact your Philips dealer.
Before contacting Philips, please prepare the following details so we can solve your problem quickly.
● Philips type number
● Philips serial number
● Purchase date (copy of purchase may be required)
● PC environment Processor:
❍ 286/386/486/Pentium Pro/Internal memory
❍ Operating system (Windows, DOS, OS/2, MAC)
❍ Fax/Modem/Internet program?
● Other cards installed
Having the following information available will also help speed up the process:
● Your proof of purchase indicating: date of purchase, dealer name, model and product serial number.
● The full address to which the swap model should be delivered.
Just a phone call away
Philips’ customer help desks are located worldwide. You can contact Philips Monday - Friday from 08.00 -
20.00 hrs Central European Time (CET) and on Saturdays and Sundays from 10.00 to 18.00 hrs CET by
using one of the toll-free numbers. Click here to access the F1rst Choice Contact Information. Or you can
reach us via:
Website: http://www.pcstuff.philips.com
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107P The OSD Controls
The OSD Controls
The OSD Controls : Brightness (HotKey) • Contrast (HotKey) • Language • Input Signal Selection • Zoom •
Adjust Horizontal • Adjust Vertical • Adjust Shape • Adjust Color • Reset to Factory Settings • Extra Controls
ICEadjust software program is especially designed for users of Philips Brilliance monitors equipped with ICE
(Image Clear Enhancement) Technology. This enhances the condition of your monitor’s image using the
latest technology only found in our Real Flat monitors. Just follow the easy step-by-step instructions.
Before you download and install this application please note:
• Only for use with ICE Technology equipped Philips monitor(s).
• This program is available only in English version.
• Works only under Windows® operating system platform.
BRIGHTNESS
To adjust your screen's brightness, follow the steps below. Brightness is the overall intensity of the light
coming from the screen. A 50% brightness is recommended.
1) Press the
or
button on the monitor. The BRIGHTNESS window appears.
2) Press the
or
button to adjust the brightness.
3) When the brightness is adjusted to the level desired, stop pressing the
or
button and after three
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seconds the BRIGHTNESS window will disappear with the new adjustment saved.
After the BRIGHTNESS window has disappeared, to continue to the CONTRAST window,
follow the steps under CONTRAST.
Smart
Help
CONTRAST
To adjust your screen's contrast, follow the steps bellow. Contrast is the difference between the light and
dark areas on the screen. A 100% contrast is recommended.
1) Press the
or
button on the monitor. The CONTRAST window appears.
2) Press the
or
button to adjust the contrast.
3) When the contrast is adjusted to the level desired, stop pressing the
or
button and after three
seconds the CONTRAST window will disappear with the new adjustment saved.
After the CONTRAST window has disappeared, to continue to the MAIN CONTROLS,
follow the steps under LANGUAGE
Smart
Help
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LANGUAGE
The ON SCREEN DISPLAY shows its settings in one of five languages. The default is English, but you can
select French, Spanish, German, or Italian.
1) Press the
highlighted.
button on the monitor. The MAIN CONTROLS window appears. LANGUAGE should be
2) Press the
button again. The LANGUAGE window appears.
3) Press the
or
button until the desired language is highlighted.
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4) Press the
button to confirm your selection and return to MAIN CONTROLS window. CLOSE MAIN
CONTROLS will be highlighted...
After returning to MAIN CONTROLS . . .
. . . to continue to INPUT SIGNAL SELECTION, press the
button until INPUT
SIGNAL SELECTION is highlighted. Next, follow steps 3 - 5 under INPUT SIGNAL
SELECTION.
Smart
Help
. . . to exit completely, press the
button
INPUT SIGNAL SELECTION (Not available in all models)
INPUT SIGNAL SELECTION determines what you see on the screen. The default setting is INPUT A, but if
the video input signal is different that the output signal, you may want to change it to INPUT B.?
1) Press the
2) Press the
button on the monitor. The MAIN CONTROLS window appears.
button until INPUT SIGNAL SELECTION is highlighted.
3) Press the
button. The INPUT SIGNAL SELECTION window appears.
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4) Press the
5) Press the
or
button to highlight INPUT B or INPUT A.
button to confirm your selection and return to the MAIN CONTROLS window. CLOSE
MAIN CONTROLS will be highlighted.
After returning to MAIN CONTROLS . . .
. . . to continue to ZOOM, press the
steps 3 - 5 under ZOOM.
button until ZOOM is highlighted. Next, follow
Smart
Help
. . . to exit completely, press the
button
ZOOM
ZOOM increases or decreases the size of the images on your screen. To adjust the ZOOM follow the steps
below.
1) Press the
2) Press the
button on the monitor. The MAIN CONTROLS window appears.
button until ZOOM is highlighted.
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3) Press the
button. The ZOOM window appears.
4) Press the
5) Press the
or
button to adjust ZOOM.
button to confirm your selection and return to the MAIN CONTROLS window. CLOSE
MAIN CONTROLS will be highlighted.
After returning to MAIN CONTROLS . . .
. . . to continue to ADJUST HORIZONTAL, press the
button until ADJUST
HORIZONTAL is highlighted. Next, follow steps 3 - 7 under ADJUST HORIZONTAL.
Smart
Help
. . . to exit completely, press the
button
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ADJUST HORIZONTAL
ADJUST POSITION under ADJUST HORIZONTAL shifts the image on your screen either to the left or right.
Use this feature if your image does not appear centered. ADJUST SIZE under ADJUST HORIZONTAL
expands or controls the image on your screen, pushing it out toward the left and right sides or pulling it in
toward the center.
1) Press the
2) Press the
button on the monitor. The MAIN CONTROLS window appears.
button until ADJUST HORIZONTAL is highlighted.
3) Press the
highlighted.
button. The ADJUST HORIZONTAL window appears. ADJUST POSITION should be
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4) Press the
or
button to move the image to the left or right.
5) When the position is adjusted, press the
to highlight ADJUST SIZE.
button to return to MAIN CONTROLS window, or press the
6) To adjust the horizontal size, press the
or
button.
7) When the size is adjusted, press the
CONTROLS will be highlighted.
button to return to MAIN CONTROLS window. CLOSE MAIN
After returning to MAIN CONTROLS . . .
. . . to continue to ADJUST VERTICAL, press the
button until ADJUST VERTICAL is
highlighted. Next, start with step 3 under ADJUST VERTICAL and follow the directions.
Smart
Help
. . . to exit completely, press the
button
ADJUST VERTICAL
ADJUST POSITION under ADJUST VERTICAL shifts the image on your screen either up or down. Use this
feature if your image does not appear centered. ADJUST SIZE under ADJUST VERTICAL expands or
controls the image on your screen, pushing it out toward the top or bottom or pulling it in toward the center.
1) Press the
button on the monitor. The MAIN CONTROLS window appears.
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2) Press the
button until ADJUST VERTICAL is highlighted.
3) Press the
highlighted.
button. The ADJUST VERTICAL window appears. ADJUST POSITION should be
4) Press the
or
button to move the image up or down.
5) When the position is adjusted, press the
to highlight ADJUST SIZE.
button to return to MAIN CONTROLS window, or press the
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6) To adjust the vertical size, press the
or
button.
7) When the size is adjusted, press the
CONTROLS will be highlighted.
button to return to MAIN CONTROLS window. CLOSE MAIN
After returning to MAIN CONTROLS . . .
. . . to continue to ADJUST SHAPE, press the
button until ADJUST SHAPE is
highlighted. Next, start with step 3 under ADJUST SHAPE and follow the directions.
Smart
Help
. . . to exit completely, press the
button
ADJUST SHAPE
ADJUST SIDE CURVE
ADJUST SIDE CURVE under ADJUST SHAPE allows you to adjust two of the five preset options. These
two options are PINCUSHION and BALANCED pincushion. Note: use these features only when the picture
is not square.
1) Press the
2) Press the
button on the monitor. The MAIN CONTROLS window appears.
button until ADJUST SHAPE is highlighted.
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3) Press the
highlighted.
button. The ADJUST SHAPE window appears. ADJUST SIDE CURVE should be
4) Press the
button. The SIDE CURVE window appears. PINCUSHION should be highlighted.
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5) To adjust the pincushion, press the
or
button.
6) When the pincushion is adjusted, press the
to return to the ADJUST SHAPE window.
button to highlight BALANCED or press the
button
7) To adjust the balanced pincushion, press the
or
button.
button to return to the ADJUST SHAPE
8) When the balanced pincushion is adjusted, press the
window. BACK TO MAIN WINDOWS will be highlighted.
9) Press the
button to return to the MAIN CONTROLS window, or press the
button until ADJUST
SIDE ANGLES is highlighted.
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After returning to MAIN CONTROLS . . .
...to continue to ADJUST SIDE ANGLES, start with step 5 under ADJUST SIDE ANGLES
and follow the directions.
...to exit completely, press the
button twice.
Smart
Help
...to adjust only the BALANCED pincushion, follow steps 1 - 4 above, then press the
button, and follow steps 7 - 9.
ADJUST SIDE ANGLES
ADJUST SIDE ANGLES under ADJUST SHAPE allows you to adjust two of the five preset options. These
two options are TRAPEZOID and PARALLELOGRAM. Note: use these features only when the picture is not
square.
1) Press the
2) Press the
button on the monitor. The MAIN CONTROLS window appears.
button until ADJUST SHAPE is highlighted.
3) Press the
highlighted.
button. The ADJUST SHAPE window appears. ADJUST SIDE CURVE should be
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4) Press the
5) Press the
button to highlight ADJUST SIDE ANGLES.
button. The SIDE ANGLES window appears. TRAPEZOID should be highlighted.
6) To adjust the trapezoid, press the
or
button.
7) When the trapezoid is adjusted, press the
button to return to the ADJUST SHAPE window.
button to highlight PARALLELOGRAM or press the
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8) To adjust the parallelogram, press the
or
button.
9) When the parallelogram is adjusted, press the
BACK TO MAIN WINDOWS will be highlighted.
button to return to the ADJUST SHAPE window.
10) Press the
button to return to the MAIN CONTROLS window, or press the
button until ROTATE
IMAGE is highlighted.
After returning to MAIN CONTROLS . . .
...to continue to ROTATE IMAGE, start with step 5 under ROTATE IMAGE and follow the
directions.
...to exit completely, press the
button twice.
Smart
Help
...to adjust only the PARALLELOGRAM, follow steps 1 - 4 above, then press the
button, and follow steps 7 - 9.
ROTATE IMAGE (Not available in all models)
ROTATE IMAGE under ADJUST SHAPE allows you to adjust one of the five preset options. These two
options are PINCUSHION and BALANCED pincushion. Note: use this feature only when the picture is not
square.
1) Press the
2) Press the
button on the monitor. The MAIN CONTROLS window appears.
button until ADJUST SHAPE is highlighted.
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3) Press the
highlighted.
button. The ADJUST SHAPE window appears. ADJUST SIDE CURVE should be
4) Press the
arrow until ROTATE IMAGE is highlighted.
5) Press the
button. The ROTATE IMAGE window appears. ROTATE should be highlighted.
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6) To adjust the rotation, press the
or
button.
7) When the rotation is adjusted, press the
MAIN CONTROLS should be highlighted.
button to return to the ADJUST SHAPE window. BACK TO
8) Press the
button to return to MAIN CONTROLS.
After returning to MAIN CONTROLS . . .
. . . to continue to ADJUST COLOR, press the
button until ADJUST COLOR is
highlighted. Next, start with step 3 under ADJUST COLOR and follow the directions.
Smart
Help
...to exit completely, press the
button twice.
ADJUST COLOR
Your monitor has three preset options you can choose from. The first option is for GENERAL USE, which is
fine for most applications. The second option is for IMAGE MANAGEMENT, which includes projects such as
desktop publishing, viewing a DVD from your DVD player or pictures on the World Wide Web, and playing
video games. The third option is for PHOTO RETOUCH, which is for working with pictures you have
imported into your computer and want to alter. When you select one of these options, the monitor
automatically adjusts itself to that option. There is also a fourth option, USER PRESET, which allows you to
adjust the colors on your screen to a setting you desire.
1) Press the
2) Press the
button on the monitor. The MAIN CONTROLS window appears.
button until ADJUST COLOR is highlighted.
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3) Press the
button. The ADJUST COLOR window appears.
4) Press the
or
button to highlight 9300K for GENERAL USE, 6500K for IMAGE MANAGEMENT,
5500K for PHOTO RETOUCH, or USER PRESET.
5) Once you have highlighted GENERAL USE, IMAGE MANAGEMENT, or PHOTO RETOUCH, press the
button to confirm you selection and return to the MAIN CONTROLS window. CLOSE MAIN
CONTROLS will be highlighted.
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6a) If USER PRESET is highlighted, press the
button to highlight RED. Next, press the
button to highlight GREEN. Next, press the
or
button to adjust the color red.
6b) When finished with RED, press the
to adjust the color green.
or
button
6c) When finished GREEN, press the
adjust the color blue.
button to highlight BLUE. Next, press the
or
button to
6d) When all adjustments are complete, press the
button to confirm your adjustments and return to the
MAIN CONTROLS window. CLOSE MAIN CONTROLS will be highlighted.
After returning to MAIN CONTROLS. . .
. . . to continue to RESET TO FACTORY SETTINGS, press the
button until RESET
Smart
Help
TO FACTORY SETTINGS is highlighted. Next, start with step 3 under RESET TO
FACTORY SETTINGS.
. . . to exit completely, press the
button.
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RESET TO FACTORY SETTINGS
RESET TO FACTORY SETTINGS returns everything in all the windows to factory presets.
1) Press the
2) Press the
button on the monitor. The MAIN CONTROLS window appears.
button until RESET TO FACTORY SETTINGS is highlighted.
3) Press the
4) Press the
button. The RESET TO FACTORY SETTINGS window appears.
or
button to select YES or NO. NO is the default. YES returns all settings to their
original factory adjustments.
5) Press the
button to confirm your selection and return to the MAIN CONTROLS window. CLOSE
MAIN CONTROLS will be highlighted.
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After returning to MAIN CONTROLS . . .
. . . to continue to EXTRA CONTROLS, press the
button until EXTRA CONTROLS is
highlighted. Next, start with step 3 under EXTRA CONTROLS.
Smart
Help
. . . to exit completely, press the
button.
EXTRA CONTROLS
DEGAUSS
EXTRA CONTROLS is a set of three features, including DEGAUSS. Degaussing removes electromagnetic
build up that may distort the color on your screen.
1) Press the
2) Press the
button on the monitor. The MAIN CONTROLS window appears.
button until EXTRA CONTROLS is highlighted.
3) Press the
button. The EXTRA CONTROLS window appears. DEGAUSS will be highlighted.
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4) To degauss your screen, press the
button. Your screen will be degaussed, then the MAIN
CONTROLS window will reappear. CLOSE MAIN CONTROLS will be highlighted.
After returning to MAIN CONTROLS . . .
. . . to continue to ADJUST MOIRE, press the
button until EXTRA CONTROLS is
highlighted. Next, start with step 3 under EXTRA CONTROLS, ADJUST MOIRE.
Smart
Help
. . . to exit completely, press the
button.
ADJUST MOIRE (Not available in all models)
EXTRA CONTROLS is a set of three features, including ADJUST MOIRE. Moire is a fringe pattern arising
from the interference between two superimposed line patterns. To adjust your moire, follow the steps below.
Note: Use only if necessary. By activating ADJUST MOIRE, sharpness can be affected.
1) Press the
button on the monitor. The MAIN CONTROLS window appears.
2) Press the DOWN CURSOR button until EXTRA CONTROLS is highlighted.
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3) Press the
4) Press the
button. The EXTRA CONTROLS window appears. DEGAUSS will be highlighted.
button until ADJUST MOIRE is highlighted.
5) Press the
button. The ADJUST MOIRE window appears.
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6) To adjust the horizontal moire, press the
or
button.
9) When the moire is adjusted, press the
TO MAIN CONTROLS will be highlighted.
button to return to the EXTRA CONTROLS window. BACK
After returning to MAIN CONTROLS . . .
Smart
Help
. . . to exit completely, press the
button.
ADJUST CONVERGENCE (Not available in all models)
EXTRA CONTROLS is a set of features, including ADJUST CONVERGENCE. Convergence is a process
by which a color is created by blending other colors. For example, white is created by blending red, blue,
and green. If these colors do not completely blend together (converge) then you may see unwanted red,
green, or blue lines or dots. To adjust the convergence, follow the steps below. Note: Use only if necessary.
Remember: you must degauss the monitor BEFORE adjusting the convergence.
1) Press the
2) Press the
button on the monitor. The MAIN CONTROLS window appears.
button until EXTRA CONTROLS is highlighted.
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3) Press the
button. The EXTRA CONTROLS window appears. DEGAUSS is highlighted. Note: If you
have not degaussed the monitor, please follow the steps under the Extra Controls - Degauss section of this
manual before adjusting the convergence.
4) Press the
button until ADJUST CONVERGENCE is highlighted.
5) Press the
highlighted.
button. The ADJUST CONVERGENCE window appears. ADJUST HORIZONTAL is
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6) To adjust the horizontal convergence, press the
or
button.
7) When the horizontal convergence is adjusted, press the
CONVERGENCE.
button to highlight VERTICAL
8) To adjust the vertical convergence, press the
or
button.
9) When the vertical convergence is adjusted, press the
window. BACK TO MAIN CONTROLS is highlighted.
button to return to the EXTRA CONTROLS
After returning to EXTRA CONTROLS . . .
. . . to continue to ADJUST PURITY, press the
button until ADJUST PURITY is
highlighted. Next, start with step 4 under EXTRA CONTROLS - ADJUST PURITY.
Smart
Help
Note: If you have not degaussed the monitor, please follow the steps under the Extra
Controls - Degauss section of this manual before adjusting the purity.
. . . to exit completely, press the
button twice.
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ADJUST PURITY (Not available in all models)
EXTRA CONTROLS is a set of features, including ADJUST PURITY. Purity is a process by which colors
appear clear and untainted, especially in the four corners of the monitor. Purity can be affected by such
things as the presence of a magnetic source near the monitor or even by the ambient room temperature.
For example, you might see the color red in a corner of the monitor screen where you should see only a
pure white. To adjust the purity, follow the steps below. Note: Use only if necessary. Remember: you must
degauss the monitor BEFORE adjusting the purity.
1) Press the
2) Press the
button on the monitor. The MAIN CONTROLS window appears.
button until EXTRA CONTROLS is highlighted.
3) Press the
button. The EXTRA CONTROLS window appears. DEGAUSS is highlighted. Note: If you
have not degaussed the monitor, please follow the steps under the Extra Controls - Degauss section of this
manual before adjusting the purity.
4) Press the
button until ADJUST PURITY is highlighted.
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107P The OSD Controls
5) Press the
. The ADJUST PURITY window appears. TOP LEFT is highlighted.
6) To adjust the top left purity, press the
or
button.
7) When the top left purity is adjusted, press the
button to highlight TOP RIGHT.
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107P The OSD Controls
8) To adjust the top right purity, press the
or
button.
9) When the top right purity is adjusted, press the
button to highlight BOTTOM LEFT.
10) To adjust the bottom left purity, press the
or
button.
11) When the bottom left purity is adjusted, press the
button to highlight BOTTOM RIGHT.
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107P The OSD Controls
12) To adjust the bottom right purity, press the
or
button.
13) When the bottom right purity is adjusted, press the
window. BACK TO MAIN CONTROLS is highlighted.
button to return to the EXTRA CONTROLS
After returning to EXTRA CONTROLS . . .
. . . to continue to ADJUST PURITY, press the
button until AUTO CALIBRATE is
highlighted. Next, start with step 4 under EXTRA CONTROLS - AUTO CALIBRATE.
Smart
Help
. . . to exit completely, press the button twice.
AUTO CALIBRATE (Not available in all models)
EXTRA CONTROLS is a set of three features, including AUTO CALIBRATE. Auto Calibrate regularly
readjusts the color to its original value for any of the ADJUST COLOR selections, including USER PRESET.
AUTO CALIBRATE also adjusts the luminance and black level of the monitor, so that all three items remain
at original settings. This helps extend the useful life of the monitor. The calibration process takes less than 6
seconds to complete.
1) Press the
2) Press the
button on the monitor. The MAIN CONTROLS window appears.
button until EXTRA CONTROLS is highlighted.
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107P The OSD Controls
3) Press the
4) Press the
button. The EXTRA CONTROLS window appears. DEGAUSS will be highlighted.
button until AUTO CALIBRATE is highlighted.
5) Press the
or
button to select OFF or AUTO.
button to confirm your selection and return to the MAIN
6) When the selection is made, press the
CONTROLS window. CLOSE MAIN WINDOW will be highlighted.
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F1rst Choice Contact Information
F1rst Choice Contact Information
Telephone numbers:
Austria
Belgium
Cyprus
Denmark
France
Germany
Greece
Finland
Ireland
Italy
Luxembourg
Netherlands
Norway
0660 311 657*
0800 735 75
0809 22 56
0800 30 12
0800 023 2011
800 113 31
Portugal
808 800 50
0800 831 363
020 798 327*
0800 837 062
900 993 146
0800 896 324
877 835 1838
Sweden
0800 901 703
0800 181 7143
00800 3112 1223
0800 113 125
1 800 553 154
167 780 000
Switzerland
Spain
United Kingdom
U.S.A.
* Calls charged at local
rates
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Consumer Information Centers
Consumer Information Centers
Eastern Europe
CZECH REPUBLIC
Philips Service
V Mezihorí 2180 00 Prage
Phone: (02)-6831581
Fax : (02)-66310852
HUNGARY
Philips Markaszerviz.
Kinizsi U 30-36Budapest 1092
Phone: (01)-2164428
Fax : (01)-2187885
POLAND
Philips Polska CE
UL.Marszalkowska 45/49
00-648 Warszawa
Phone: (02)-6286070
Fax : (02)-6288228
RUSSIA
Philips Representation Office
Ul. Usacheva 35a
119048 Moscow
Phone: 095-755 6900
Fax : 095-755 6923
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Consumer Information Centers
TURKEY
Türk Philips Ticaret A.S.
Talatpasa Caddesi No 5.
80640-Gültepe/Istanbul
Phone: (0800)-211 40 36
Fax : (0212)-281 1809
Latin America
ANTILLES
Philips Antillana N.V.
Kaminda A.J.E. Kusters 4
Zeelandia, P.O. box 3523-3051
Willemstad, Curacao
Phone: (09)-4612799
Fax : (09)-4612772
ARGENTINA
Philips Antillana N.V.
Kaminda A.J.E. Kusters 4
Zeelandia, P.O. box 3523-3051
Willemstad, Curacao
Phone: (09)-4612799
Fax : (09)-4612772
BRASIL
Philips Argentina S.A.
Centro de Información al Usuario
Vedia 38921430-Buenos Aires
Phone: (01)-5442047
Fax : (01)-5452928
CHILE
Philips Chilena S.A.
Avenida Santa Maria 0760
P.O. box 2687Santiago de Chile
Phone: (02)-730 2000
Fax : (02)-777 6730
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Consumer Information Centers
COLOMBIA
Industrias Philips de Colombia
S.A.-Division de Servicio
Calle 13,No 51-39
Apartado 4282, Bogota
Phone: (01)-6235511/ 9800-18971 (toll free)
Fax : (01)-6234399
MEXICO
Consumer Information Centre
Norte 45 No.669
Col. Industrial Vallejo
C.P.02300, -Mexico, D.F.
Phone: (05)-3687788 / 9180050462
Fax : (05)-7284272
PARAGUAY
Philips del Paraguay S.A.
Avenida Artigas 1519
Casilla de Correos 605
Asuncion
Phone: (021)-211666
Fax : (021)-213007
PERU
Philips Peruana S.A.
Customer Desk
Comandante Espinar 719
Casilla 1841
Limab18
Phone: (01)-2412890
Fax : (01)-2412913
URUGUAY
Ind.Philips del Uruguay S.A.
Avenida Uruguay 1287
Customer Help Desk
11100 Montevideo
Phone: (02)-923392
Fax : (02)-920752
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Consumer Information Centers
VENEZUELA
Industrias Venezolanas Philips S.A.
Apartado Postal 1167
Caracas 1010-A
Phone: (02) 2377575
Fax : (02) 2376420
Canada
CANADA
Consumer Service Division.
4977 Levy Street
Ville St.Laurent,
Quebec H4R2N9
Phone: (514)-9560120
Fax : (514)-9560828
Pacific
AUSTRALIA
Philips Consumer Service.
Customer Information Centre.
3 Figtree Drive
Homebush Bay NSW 2140
Phone: (02)-131391
Fax : (02)-97644681
NEW ZEALAND
Philips New Zealand Ltd.
Consumer Help Desk
2 Wagener Place, Mt.Albert
P.O. box 1041
Auckland
Phone: 0800 658 224 (toll free)
Fax : (09)-8497858
Asia
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Consumer Information Centers
BANGLADESH
Philips Service Centre
100 Kazi Nazrul Islam
Avenue Kawran Bazar C/A
Dhaka-1215
Phone: (02)-812909
Fax : (02)-813062
CHINA
BEIJING
Beijing Authorized Service Centre.
Consumer Information Centre
Building 6, West Street
Chong Wen Men, Beijing, Jin Bang Co. Led.
100051 BEIJING
Phone: (010)-65122276
Fax : (010)-65226236
GUANGZHOU
Philips Authorized Service Centre
801 Dong Feng Road East
Guangzhou 510080
Phone: (020)-7766990
Fax : (020)-7766990
SHANGHAI
Philips Service Logistic Centre
Consumer Information Centre
P.O.Box 002-027, Nextage Department Store
Puding New District
200002 SHANGHAI
Phone: (021)-63511263
Fax : (021)-63510799
Philips Authorized Service Centre
Consumer Information Centre
148 Fu Jian Road M
200001 Shanghai
Phone: (02)-812909
Fax : (02)-813062
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Consumer Information Centers
HONG KONG
Philips Hong Kong Limited
Consumer Information Centre
16/F Hopewell Centre
17 Kennedy Road, WANCHAI
Phone: 2821-5345
Fax : 2861-3104
INDIA
BOMBAY
Philips India
Customer Relation Centre
Bandbox House
254-D Dr. A Besant Road, Worli
Bombay 400 025
Phone: (022)-4926611
Fax : (022)-4941698
CALCUTTA
Customer Relation Centre
7 justice Chandra Madhab Road
Calcutta 700 020
Phone: (033)-747333
Fax : (033)-4753839
MADRAS
Customer Relation Centre
3, Haddows Road
Madras 600 006
Phone: (044)-8292221
Fax : (044)-8275208
NEW DELHI
Customer Relation Centre
68, Shivaji Marg
New Dehli 110 015
Phone: (011)-5469692
Fax : (011)-5442402
INDONESIA
Philips Group of Companies in Indonesia
Consumer Information Centre
Jl.Buncit Raya Kav. 99-100
12510 Jakarta
Phone: (021)-7940040
Fax : (021)-7940080
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Consumer Information Centers
JAPAN
Philips Consumer Electronics
1-11-9,Ebisuminami
Shibuya-Ku
Tokyo 150
Phone: (03)-3719-2235
Fax : (03)-3715-9992
KOREA
Philips Korea Ltd.
Philips House
C.P.O. box 3680
260-199, Itaewon-Dong.
Yongsan-Ku, Seoul 140-202
Phone: (02)-5961195/1196 / (02)-5967632/76325
Fax : (02)-5959688
MALAYSIA
Philips Malaysia Sdn. Berhad
Service Dept.
No.51,sect.13 Jalan University.
46200 Petaling Jaya, Selagor.
P.O.box 12163
50768 Kuala Lumpur.
Phone: (03)-7562144
Fax : (03)-7560761
PAKISTAN
KARACHI
Philips Electrical Ind. of Pakistan
Consumer Information Centre
F-54, S.I.T.E, P.O.Box 7101
75730 KARACHI
Phone: (021)-2560071-82
Fax : (021)-2562386
Philips Consumer Service Centre
168-F, Adamjee Road
Rawalpindi Cantt
Phone: (051)-580902-3
Fax : (051)-584944
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Consumer Information Centers
PHILIPPINES
Philips Electronics and Lighting Inc.
106 Valero St., Salcedo Village
Makati, Metro Manilla.
Phone: (02)-8100161
Fax : (02)-8173474
SINGAPORE
Philips Singapore Private Ltd.
Consumer Service Dept.
Lorong 1,Toa Payoh., P.O. box 340
Singapore 1231
Phone: 3502000
Fax : 2508037
TAIWAN
Philips Taiwan Ltd.
Consumer Information Centre
Nr 96 Section 1, Chien-Kuo N.Road
TAIPEI
Phone: (02)-382-4567
Fax : (02)-2134-2670
THAILAND
Philips Electronics (Thailand) Ltd.
Philips Service Centre
209/2 Sanpavut Road,
Bangna, Bangkok 10260
Phone : (02)-3980141/3980790
Fax : (02)-3983319
Africa
MOROCCO
Philips Electronique Maroc
304,BD Mohamed V
Casablanca
Phone: (02)-302992
Fax : (02)-303446
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Consumer Information Centers
SOUTH AFRICA
South African Philips.
S.V. Div. 195 Main R.D.
Martindale., Johannesburg
P.O.box 58088
Newville 2114
Phone: (011)-4715000
Fax : (011)-4715034
Middle East
DUBAI
Philips Middle East B.V.
Consumer Information Centre
P.O.Box 7785
DUBAI
Phone: (04)-353666
Fax : (04)-353999
EGYPT
Philips Egypt
Consumer Information Centre
10, Abdel Rahman El Rafei
Mohandessin - Cairo, P.O.Box 242
DOKKI
Phone: (02)-3313993
Fax : (02)-3492142
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