Lenovo D186 User Manual

D186 Wide Flat Panel Monitor  
User’s Guide  
Safety information  
Before installing this product, read the Safety Information.  
Antes de instalar este produto, leia as Informações de Segurança.  
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.  
Læs sikkerhedsforskrifterne, før du installerer dette produkt.  
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.  
Avant d’installer ce produit, lisez les consignes de sécurité.  
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.  
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.  
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.  
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.  
Antes de instalar este produto, leia as Informações sobre Segurança.  
Antes de instalar este producto lea la información de seguridad.  
Läs säkerhetsinformationen innan du installerar den här produkten.  
iii  
D186 Wide Flat Panel Monitor User’s Guide  
Product overview  
This section will provide information on adjusting monitor positions, setting user  
controls, and using the cable lock slot.  
Types of adjustments  
Please see the illustration below for an example of the tilt range.  
User controls  
Your monitor has controls on the front which are used to adjust the display.  
For information on how to use these controls, please see “Adjusting your monitor  
image” on page 2-3.  
1-2  
D186 Wide Flat Panel Monitor User’s Guide  
3.  
Plug the monitor power cord and the computer cord into grounded electrical  
outlets.  
4.  
Power on the monitor and the computer.  
1-4  
D186 Wide Flat Panel Monitor User’s Guide  
5. To install the monitor driver, insert theReference andDriver CD, click Install  
driver, and follow the on-screen instructions.  
6. To optimize your monitor image, press the Automatic Image Setup key.  
Automatic image setup requires that the monitor is warmed up for at least 15  
minutes. This is not required for normal operation.  
Note: If automatic image setup does not establish the image that you prefer, perform  
manual image setup. See “Manual image setup” on page 3-4 .  
Chapter 1.  
1-5  
Chapter 2. Adjusting and using your monitor  
This section will give you information on adjusting and using your monitor.  
Comfort and accessibility  
Good ergonomic practice is important to get the most from your personal computer  
and to avoid discomfort. Arrange your workplace and the equipment you use to suit  
your individual needs and the kind of work that you perform. In addition, use  
healthy work habits to maximize your performance and comfort while using your  
computer. For more detailed information on any of these topics, visit the Healthy  
Computing Web site at: http://www.lenovo.com/healthycomputing/.  
Arranging your work area  
Use a work surface of appropriate height and available working area to allow you to  
work in comfort.  
Organize your work area to match the way you use materials and equipment. Keep  
your work area clean and clear for the materials that you typically use and place the  
items that you use most frequently, such as the computer mouse or telephone, within  
the easiest reach.  
Equipment layout and setup play a large role in your working posture. The following  
topics describe how to optimize equipment setup to achieve and maintain good  
working posture.  
Positioning and viewing your monitor  
Position and adjust your computer monitor for comfortable viewing by considering  
the following items:  
Viewing distance: Optimal viewing distances for monitors range from  
approximately 510mm to 760mm (20 in to 30 in) and can vary depending on  
ambient light and time of day. You can achieve different viewing distances by  
repositioning your monitor or by modifying your posture or chair position. Use a  
viewing distance that is most comfortable for you.  
Monitor height: Position the monitor so your head and neck are in a comfortable  
and neutral (vertical, or upright) position. If your monitor does not have height  
adjustments, you might have to place books or other sturdy objects under the  
base of the monitor to achieve the desired height. A general guideline is to  
position the monitor such that the top of the screen is at or slightly below your  
eye-height when you are comfortably seated. However, be sure to optimize your  
monitor height so the line of site between your eyes and the center the monitor  
suits your preferences for visual distance and comfortable viewing when your eye  
muscles are in a relaxed state.  
Tilt: Adjust the tilt of your monitor to optimize the appearance of the screen  
content and to accommodate your preferred head and neck posture.  
General location: Position your monitor to avoid glare or reflections on the screen  
from overhead lighting or nearby windows.  
The following are some other tips for comfortable viewing of your monitor:  
Use adequate lighting for the type of work you are performing.  
© Copyright Lenovo 2009. ©  
2-1  
Use the monitor brightness, contrast, and image adjustment controls, if equipped,  
to optimize the image on your screen to meet your visual preferences.  
Keep your monitor screen clean so you can focus on the screen’s contents.  
Any concentrated and sustained visual activity can be tiring for your eyes. Be sure to  
periodically look away from your monitor screen and focus on a far object to allow  
your eye muscles to relax. If you have questions on eye fatigue or visual discomfort,  
consult a vision care specialist for advice.  
Quick tips for healthy work habits  
The following information is a summary of some important factors to consider to help  
you remain comfortable and productive while you use your computer.  
Good posture starts with equipment setup: The layout of your work area and the  
setup of your computer equipment have a large effect on your posture while  
using your computer. Be sure to optimize the position and orientation of your  
equipment by following the tips outlined in “Arranging your work area” on page  
2-1 so you can maintain a comfortable and productive posture. Also, be sure to  
use the adjustment capabilities of your computer components and office furniture  
to best suit your preferences now and as your preferences change over time.  
Minor changes in posture can help avoid discomfort: The longer you sit and work  
with your computer, the more important it is to observe your working posture.  
Avoid assuming any one posture for an extended period of time. Periodically  
make minor modifications in your posture to help deter any discomforts that  
might arise. Make use of any adjustments that your office furniture or equipment  
provide to accommodate changes in posture  
Short, periodic breaks help ensure healthy computing: Because computing is  
primarily a static activity, it is particularly important to take short breaks from  
your work. Periodically, stand up from your work area, stretch, walk for a drink  
of water, or otherwise take a short break from using your computer. A short break  
from work gives your body a welcome change in posture and helps to ensure you  
remain comfortable and productive while you do work.  
2-2  
D186 Wide Flat Panel Monitor User’s Guide  
Adjusting your monitor image  
This section describes the user control features for adjusting your monitor image.  
Using the direct access controls  
The direct access controls can be used when the On Screen Display (OSD) is not  
displayed.  
Table 2-1. Direct access controls  
Icon  
Control  
Description  
Image Setup  
Activates automatic image adjustment.  
Brightness  
Direct access to Brightness adjustment.  
Using the On-Screen Display (OSD) controls  
To adiust the settings, the user controls can be viewed through the OSD.  
To use the controls:  
1. Press to open the main OSD menu.  
2. Use or to move among the icons. Select an icon and press  
to access that  
function. If there is a sub-menu, you can move between options using or  
,
then press  
save.  
to select that function. Use or to make adjustments. Press  
to  
3. Press  
to move backwards through the sub-menus and exit from the OSD.  
4. Press and hold  
for 10 seconds to lock the OSD. This will prevent accidental  
adjustments to the OSD. Press and hold  
allow adjustments to the OSD.  
for 10 seconds to unlock the OSD and  
5. Enables DDC/CI by default. Use OSD Exit Key,Press and hold the  
buttons for  
10 seconds to disable / enable DDC/CI function. The words " DDC/CI disable" shows  
on the screen.  
Chapter 2.  
2-3  
Table 2-2. OSD functions  
Controls and  
Adjustments  
OSD Icon on Main  
Menu  
Submenu  
Description  
Adjusts overall brightness  
Brightness  
Brightness/  
Contrast  
Adjusts difference between  
light and dark areas  
Contrast  
Moves the image left or right  
Horizontal Position  
Vertical Position  
Image Position  
Image Setup  
Moves the image up or  
down  
Automatically optimizes the image  
Automatic  
Manual  
Manually optimizes the image. See “Manual image  
setup” on page 3-4  
Clock  
Phase  
Save  
Adjusts intensity of red, green, and blue  
Preset mode  
Color  
Image Properties  
Neutral  
sRGB  
Reddish  
Bluish  
Custom  
Red: Increases or decreases the saturation of  
’red’ in the image  
Green: Increases or decreases the saturation of  
’green’ in the image  
Blue: Increases or decreases the saturation of  
’blue’ in the image  
Save: Saves the custom color choices  
Same Aspect Ratio with input signal  
Expand image to full screen  
Scaling  
2-4  
D186 Wide Flat Panel Monitor User’s Guide  
Table 2-2. OSD functions  
Controls and  
Adjustments  
OSD Icon on Main  
Menu  
Submenu  
Description  
Shows resolution, refresh rate, and product details  
Note: This screen does not allow any changes to  
the settings  
Information  
Options  
Change language of menu  
Menu Language  
Menu Position  
Note: The language chosen only affects the  
language of the OSD. It has no effect on any  
software running on the computer  
Adjusts menu location  
Default:  
Default returns the menu position to the default  
settings  
Custom:  
Horizontal: Changes the horizontal position of  
the OSD  
Vertical: Changes the vertical position of the  
OSD  
Save  
Cancel  
Reset  
Factory default  
Accessibility  
Resets monitor to the original settings  
Change button repeat rate and menu time- out setting  
Button repeat rate:  
Select or to change  
Off  
Default  
Slow  
Menu time out: Sets the length of time the  
OSD will remain active after the last time a button  
is pressed  
Chapter 2.  
2-5  
Selecting a supported display mode  
The display mode the monitor uses is controlled by the computer. Therefore, refer to  
your computer documentation for details on how to change display modes.  
The image size, position and shape might change when the display mode changes.  
This is normal and the image can be readjusted using automatic image setup and the  
image controls.  
Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or  
Flat Panel technology is inherently flicker-free.  
Note: If your system has previously been used with a CRT monitor and is currently  
configured to a display mode outside the range of this monitor, you may need to re-  
attach the CRT monitor temporarily until you have re-configured the system;  
preferably to 1366 x 768 at 60 Hz, which is the Native Resolution Display mode.  
The display modes shown below have been optimized at the factory.  
Table 2-3. Factory set display modes  
Addressability  
640 x 350  
Refresh rate  
70Hz  
640 x 480  
720 x 400  
60Hz , 72Hz , 75Hz  
70Hz  
800 x 600  
60Hz , 72Hz , 75Hz  
60Hz , 70Hz , 75Hz  
60Hz  
60Hz  
60Hz  
1024 x 768  
1280 x 720  
1280 x 768  
1360 x 768  
1366 x 768  
60Hz  
2-6  
D186 Wide Flat Panel Monitor User’s Guide  
Understanding power management  
Power management is invoked when the computer recognizes that you have not used  
your mouse or keyboard for a user-definable period. There are several states as  
described in the table below.  
For optimal performance, switch off your monitor at the end of each working day, or  
whenever you expect to leave it unused for long periods during the day.  
Table 2-4. Power indicator  
Restoring  
State  
Power Indicator Screen  
Operation  
Compliance  
On  
green  
Normal  
Blank  
Standby/Suspend  
Amber  
Press a key or  
ENERGY STAR  
move the mouse  
There may be a  
slight delay  
before the image  
reappears  
Note: Standby  
also occurs if  
there is no image  
output to the  
monitor  
Off  
Off  
Blank  
ENERGY STAR  
Chapter 2.  
2-7  
Chapter 3. Reference information  
This section contains monitor specifications, instructions to manually install the  
monitor driver, troubleshooting information, and service information.  
Monitor specifications  
Table 3-1. Monitor specifications for type-model 2580-***  
Dimensions  
Height  
Depth  
Width  
370.1 mm (14.55 in)  
210.0 mm (8.25 in)  
442.2 mm (17.38 in)  
Stand  
Tilt  
Range: -5q, +20q  
VESA mount  
Supported  
100 mm (3.94 in)  
Make sure the AC jack is located downside  
when using VESA Mount setup  
Image  
Viewable image size  
Maximum height  
Maximum width  
Pixel pitch  
470.1 mm (18.51 in)  
230.4 mm (9.07 in)  
409.8 mm (16.13 in)  
0.3 mm (0.01 in) (V)  
Power input  
Supply voltage  
90-264VAC (100~240VAC+/-10%)  
-
Max supply current  
1.5 A  
Power consumption  
Normal operation  
Standby/Suspend  
Off  
< 22 W  
Note: Power consumption  
figures are for the monitor  
and the power supply  
combined  
< 1W  
-
< 0.5W at 100Vac & 240Vac  
Video input (Analog)  
Input signal  
Analog Direct Drive, 75 ohm 0.7 V  
Horizontal  
addressability  
1366 pixels (max)  
-9  
Vertical addressability  
Clock frequency  
768 lines (max)  
135 MHz  
© Copyright Lenovo 2009 ©  
3-1  
Table 3-1. Monitor specifications for type-model 2580-***  
Communications  
VESA DDC  
DDC-CI  
Supported Display Modes  
(VESA Standard modes  
between noted ranges)  
Horizontal frequency  
30 kHz - 60 kHz  
Vertical frequency  
Native Resolution  
Operating  
50 Hz - 75 Hz  
1366 x 768 at 60 Hz  
0q to 40q C (32q to 104q F)  
Temperature  
Storage  
-20q to 60q C (-4q to 140q F)  
Shipping  
-20q to 60q C (-4q to 140q F)  
Humidity  
Operating  
8% to 80%  
Storage  
5% to 95%  
5% to 95%  
Shipping  
3-2  
D186 Wide Flat Panel Monitor User’s Guide  
Troubleshooting  
If you have a problem setting up or using your monitor, you might be able to solve it  
yourself. Before calling your dealer or Lenovo, try the suggested actions that are  
appropriate to your problem.  
Table 3-2. Troubleshooting  
Problem  
Possible cause  
Suggested action  
Reference  
The words "Out The system is set to a If you are replacing an  
“Selecting a  
of Range" are  
display mode which  
is not supported by  
the monitor  
old monitor, reconnect it  
and adjust the display  
mode to within the  
specified range for your  
new monitor  
supported display  
mode” on page 2-6  
shown on the  
screen, and the  
power indicator  
is flashing green  
If using a Windows  
system, restart the system  
in safe mode, then select a  
supported display mode  
for your computer  
If these options do not  
work, contact the Support  
Center  
The image  
quality is  
unacceptable  
The video signal cable Be sure the signal cable is “Connecting and  
is not connected with firmly plugged into the  
the monitor or system system and monitor  
completely  
turning on your  
monitor” on page 1-3  
The color settings  
may be incorrect  
Select another color  
setting from the OSD  
menu  
“Adjusting your  
monitor image” on  
page 2-3  
The automatic image Perform automatic image “Adjusting your  
setup function was  
not performed  
setup  
monitor image” on  
page 2-3  
The power  
The monitor’s  
power switch is  
not switched on  
Be sure the power  
cord is connected  
properly  
“Connecting and  
turning on your  
monitor” on page 1-3  
indictator is not  
lit and there is  
no image  
The power cord is  
loose or  
disconnected  
Be sure the outlet has  
power  
Power on the  
monitor  
There is no power  
at the outlet  
Try using another  
power cord  
Try using another  
electrical outlet  
Screen is blank  
and power  
indicator is  
The monitor is in  
Standby/Suspend  
mode  
Press any key on the “Understanding  
keyboard or move power management”  
the mouse to restore on page 2-7  
steady amber or  
flashing green  
operation  
Check the Power  
Options settings on  
your computer  
Chapter 3.  
3-3  
Table 3-2. Troubleshooting  
Problem  
Possible cause  
Suggested action  
Reference  
The power  
indicator is  
The video signal cable Be sure the video cable is “Connecting and  
is loose or  
connected with the  
turning on your  
green, but there disconnected from the system properly  
monitor” on page 1-3  
is no image  
system or monitor  
The monitor  
Adjust the brightness and “Adjusting your  
brightness and  
contrast are at the  
lowest setting  
contrast setting on the  
OSD menu  
monitor image” on  
page 2-3  
One or more of  
the pixels appear of the LCD  
discolored  
This is a characteristic If there are more than five Appendix A,  
pixels missing, contact  
“Service and  
Support,” on page  
A-1  
technology and is not the Support Center  
an LCD defect  
Fuzzy lines  
in text or a  
blurry  
Image setup has  
not been  
optimized  
Adjust the resolution  
settings on your system  
to match the native  
resolution for this  
monitor: 1366 x 768 at 60  
Hz  
“Adjusting your  
monitor image” on  
page 2-3  
image  
Your system  
Display  
Properties setting  
have not been  
optimized  
“Manual image  
setup”  
Horizontal  
or vertical  
lines  
through the  
image  
Perform automatic image “Selecting a  
setup. If automatic image supported display  
setup does not help,  
perform manual image  
setup  
mode” on page 2-6  
When working in the  
native resolution, you  
may find additional  
improvements by  
adjusting the Dots Per  
Inch (DPI) setting on your  
system  
See the Advanced  
section of your  
system’s display  
properties  
Manual image setup  
If automatic image setup does not establish the image that you prefer, perform  
manual image setup.  
Note: Have your monitor powered on for about 15 minutes, until the monitor warms  
up.  
1. Press  
2. Use or to select  
3. Use or to select Clock and Phase adjustment.  
at the bottom of the monitor to open the OSD menu.  
and press to access.  
Clock (pixel frequency) adjusts the number of pixels scanned by one  
horizontal sweep. If the frequency is not correct, the screen shows vertical  
stripes and the picture does not have the correct width.  
Phase adjusts the phase of the pixel clock signal. With a wrong phase  
adjustment, the picture has horizontal disturbances in light picture.  
4. When the image no longer looks distorted, save the Clock and Phase adjustments.  
5. Press  
to leave the OSD menu.  
3-4  
D186 Wide Flat Panel Monitor User’s Guide  
Manually installing the monitor driver  
Below are steps for manually installing the monitor driver in Microsoft Windows Vista,  
Microsoft. Windows XP.  
Installing the monitor driver in Windows Vista  
To install the device driver in Microsoft® Windows Vista, do the following:  
Note: You must download files from the Lenovo Monitor CD to use the Plug and Play feature  
in Windows Vista.  
1. Turn off the computer and all attached devices.  
2. Ensure that the monitor is connected correctly.  
3. Turn on the monitor and then the system unit. Allow your computer to start the Windows  
Vista operating system.  
4. Open the Display Properties window by clicking Start, Control Panel  
and then double-clicking the Hardware and Sound icon.  
5. Click the Personalization icon.  
6. Click the Display Settings icon.  
7. Click the Advanced Settings button.  
8. Click the Monitor tab.  
9. Click the Properties button and then Click the continue button.  
10. Click the Driver tab.  
11. Open the "Update Driver Software-Generic PnP Monitor" window by clicking on Update Driver  
and then click the "Browse my computer for driver software" button.  
12. Select “Let me pick from a list of device drivers on my computer” .  
13. Click the Have Disk button. Click the Browse button and navigate to the  
following directory:  
: Monitor Drivers Windows Vista  
(where is the drive letter designator for the CD-ROM drive).  
14. Select the "LEN D186wA .inf" file and click the Open button. Click the OK button.  
15. Select LEN D186wA and click Next. The files will be copied from the CD to your  
hard disk drive.  
16. Close all open windows and remove the CD.  
.
17. Restart the computer.  
The system will automatically select the maximum refresh rate and  
corresponding Color Matching Profiles.  
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality. Lenovo  
recommends using either 1366 x 768 at a refresh rate of 60 Hz, or 640 x 480 at a refresh rate of 60 Hz..  
Chapter 3.  
3-5  
Installing the monitor driver in Windows XP  
To use the Plug and Play feature in Windows XP, files should be loaded from the  
Reference and Driver CD.  
Note: This section must be completed before continuing with the Windows XP  
automatic image setup.  
1. Turn off the computer and all attached devices.  
2. Ensure that the monitor is connected correctly.  
3. Turn on the monitor and then the system unit. Allow the system to boot into  
Windows XP.  
4. Open the DDisplay Properties window by clicking Start J Settings J Control  
Panel, and then double-clicking the DDisplay icon.  
5. Click the Settings tab.  
6. Click the Advanced button.  
7. Click the Monitor tab.  
8. Click the Properties button.  
9. Click the Drivers tab.  
10. Open the Hardware Update Wizard window by clicking on Update Driver.  
11. Select Install from a list or Specific location(Advanced), and then click Next.  
12. Select Don t search. I will choose the driver to install option, and then click Next.  
13. Click the Have Disk button. Click on the Browse button and navigate to the  
following directory:  
: Monitor Drivers Windows P  
(where is the drive letter designator for the CD-ROM drive).  
14. Select the "LEN D186wA.inf" file and click the Open button. Click on the OK button.  
15. Select LEN D186wA and click Next. The files will be copied from the CD to your  
hard disk drive.  
16. Close all open windows and remove the CD.  
17. Restart the system. The system will automatically select the maximum refresh rate  
and corresponding Color Matching Profiles.  
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display  
quality. Lenovo recommends using either 1366 x 768 at a refresh rate of 60 Hz, or 640  
x 480 at a refresh rate of 60 Hz.  
3-6  
D186 Wide Flat Panel Monitor User’s Guide  
Service information  
Product numbers  
r
                                                                                                                                                                                                                                                                                                                                 r
                                                                                                                                                                                                                                                                                                                                                                                                                                            r
Theprodcutnumberforyourmonitorislocatedontherearcoverasshowbelow.  
Customer responsibilities  
The warranty does not apply to a product which has been damaged due to  
accident, misuse, abuse, improper installation, usage not in accordance with  
product specifications and instructions, natural or personal disaster, or  
unauthorized alterations, repairs or modifications.  
The following are examples of misuse or abuse and not covered by warranty:  
v Images burned onto the screen of a CRT monitor. Burned image is preventable  
by utilizing a moving screen saver or power management.  
v Physical damage to covers, bezel, base and cables.  
v Scratches or punctures on monitor screens.  
Chapter 3.  
3-7  
Service parts  
The following parts are for use by Lenovo service, or Lenovo authorized dealers,  
to support the customer warranty. Parts are for service use only. The table below  
shows information for model 2580-AB1.  
Table 3-3. List of service parts  
FRU(Field  
Machine Type model  
Replaceable unit)  
Part number  
DESCRIPTION  
COLOR  
(MTM)  
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ꢃꢄ5ꢀꢇꢃꢊꢆꢆꢆꢆꢆꢆꢆꢆꢆꢆꢆꢆꢆꢆꢆꢆ'ꢇꢈꢅꢆ:LGHꢉ$QDORJꢆFDEOHꢆꢆꢆꢆꢆꢂꢀꢈꢄꢉ$%ꢇꢆꢆꢆꢆꢆꢆꢆꢆꢆꢆꢆꢆꢆꢆꢆꢆꢆꢆꢆꢆꢆꢆꢆꢆꢆꢆꢆ%ODFN  
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ʳ
ʳ
Chapter 3.  
3-8  
Appendix A. Service and Support  
The following information describes the technical support that is available for your product, during the  
warranty period or throughout the life of your product. Refer to the Lenovo Limited Warranty for a full  
explanation of Lenovo warranty terms.  
Registering your option  
Register to receive product service and support updates, as well as free and discounted computer  
accessories and content. Go to:  
Online technical support  
Online technical support is available during the lifetime of a product at:  
Product replacement assistance or exchange of defective components also is available during the  
warranty period. In addition, if your option is installed in a Lenovo computer, you might be entitled to  
service at your location. A Lenovo technical support representative can help you determine the best  
alternative.  
Telephone technical support  
Installation and configuration support through the Customer Support Center will be available until 90  
days after the option has been withdrawn from marketing. After that time, the support is cancelled, or  
made available for a fee, at Lenovo’s discretion. Additional support is also available for a nominal fee.  
Before contacting a Lenovo technical support representative, please have the following information  
available: option name and number, proof of purchase, computer manufacturer, model, serial number and  
manual, the exact wording of any error message, description of the problem, and the hardware and  
software configuration information for your system.  
Your technical support representative might want to walk you through the problem while you are at your  
computer during the call.  
Telephone numbers are subject to change without notice. The most up-to-date telephone list for Lenovo  
Support is always available at:  
Country or Region  
Telephone Number  
Africa  
Africa: +44 (0)1475-555-055  
South Africa: +27-11-3028888 and 0800110756  
Central Africa: Contact the nearest Lenovo  
Business Partner  
Argentina  
Australia  
Austria  
0800-666-0011 (Spanish)  
131-426 (English)  
Warranty service and support: 01-211-454-610 (German)  
Warranty service and support: 02-225-3611 (Dutch, French)  
0800-10-0189 (Spanish)  
Belgium  
Bolivia  
A-13  
© Copyright Lenovo 2009  
Country or Region  
Telephone Number  
Brazil  
Sao Paulo region: (11) 3889-8986  
Outside Sao Paulo region: 0800-701-4815  
(Brazilian Portuguese)  
Brunei  
801-1041 (English, Bahasa Melayu)  
Canada  
Toronto: 416-383-3344  
Outside Toronto: 1-800-565-3344  
(English, French)  
Chile  
Toll Free: 188-800-442-488  
800-361-213  
(Spanish)  
China  
86-10-58851110  
800-990-8888  
(Mandarin)  
China  
(Hong Kong S.A.R.)  
ThinkCentre® Commercial PC: 8205-0333  
Multimedia Home PC: 800-938-228  
(Cantonese, English, Mandarin)  
China  
(Macau S.A.R.)  
ThinkCentre Commercial PC: 795-9892  
Multimedia Home PC: 0800-336  
(Cantonese, English, Mandarin)  
Colombia  
Costa Rica  
Croatia  
1-800-912-3021 (Spanish)  
0-800-011-1029 (Spanish)  
0800-0426  
Cyprus  
+357-22-841100  
Czech Republic  
Denmark  
+420-2-7213-1316  
Warranty service and support: 7010-5150 (Danish)  
1-866-434-2080 (Spanish)  
1-800-426911 (Spanish)  
+202-35362525  
Dominican Republic  
Ecuador  
Egypt  
El Salvador  
Estonia  
800-6264 (Spanish)  
+372 6776793  
+372 66 00 800  
Finland  
France  
Warranty service and support: +358-800-1-4260 (Finnish)  
Warranty service and support (hardware): 0810-631-213  
Warranty service and support (software): 0810-631-020  
(French)  
Germany  
Greece  
Warranty service and support: 01805-00-46-18 (German)  
+30-210-680-1700  
Guatemala  
Honduras  
1800-624-0051 (Spanish)  
Tegucigalpa: 232-4222  
San Pedro Sula: 552-2234  
(Spanish)  
Hungary  
India  
+36-1-382-5716  
+36-1-382-5720  
(English, Hungarian)  
1800-425-2666  
+91-80-2535-9182  
(English)  
Appendix A. A-23  
Country or Region  
Telephone Number  
Indonesia  
021 5238 823  
Local number only: 001-803-606-282  
DID (Direct Inward Dialing): +603 8315 6859  
(English, Bahasa Indonesia)  
Ireland  
Israel  
Warranty service and support: 01-881-1444 (English)  
Givat Shmuel Service Center: +972-3-531-3900  
(Hebrew, English)  
Italy  
Warranty service and support: +39-800-820094 (Italian)  
Japan  
Toll Free: 0120-20-5550  
International: +81-46-266-4716  
The above numbers will be answered with a Japanese language voice prompt. For  
telephone support in English, please wait for the Japanese voice prompt to end, and an  
operator will answer. Please say English support please,and your call will be  
transferred to an English-speaking operator.  
PC software: 0120-558-695  
Overseas calls: +81-44-200-8666  
(Japanese)  
Korea  
1588-6782 (Korean)  
+371 7070360  
Latvia  
Lithuania  
Luxembourg  
Malaysia  
+370 5 278 66 00  
+352-360-385-343 (French)  
Local number only: 1800-88-1889  
DID: +603 8315 6855  
(English, Bahasa Melayu)  
Malta  
+35621445566  
Mexico  
001-866-434-2080 (Spanish)  
+44 (0)1475-555-055  
Middle East  
Netherlands  
New Zealand  
Nicaragua  
Norway  
+31-20-514-5770 (Dutch)  
0800-733-222 (English)  
001-800-220-1830 (Spanish)  
Warranty service and support: 8152-1550 (Norwegian)  
Panama  
Lenovo Customer Support Center: 001-866-434-2080 (Toll Free)  
206-6047  
(Spanish)  
Peru  
0-800-50-866 (Spanish)  
Philippines  
Poland  
1800-1601-0033 (English, Filipino)  
+48-22-878-6999 (Polski)  
+351-21-892-7046 (Portuguese)  
+4-021-224-4015  
Portugal  
Romania  
Russia  
Moscow: +7-(495)-258-6300  
Toll Free: +8-800-200-6300  
(Russian)  
Singapore  
Slovakia  
Local number only: 800-6011-343  
DID: +603 8315 6859 (English)  
+421-2-4954-5555  
Appendix A. A-33  
Country or Region  
Slovenia  
Telephone Number  
+386-1-200-50-60 (Slovenian)  
Spain  
91-714-7983  
0901-100-000  
(Spanish)  
Sri Lanka  
+9411 2493547  
+9411 2493548  
(English)  
Sweden  
Warranty service and support: 077-117-1040 (Swedish)  
Switzerland  
Warranty service and support: 0800-55-54-54  
(German, French, Italian)  
Taiwan  
886-2-8723-9799  
0800-000-700  
(Mandarin)  
Thailand  
Local number only: 1-800-060-066  
66 2273 4088  
DID: +603 8315 6857 (Thai, English)  
Turkey  
00800-4463-2041 (Turkish)  
United Kingdom  
United States  
Uruguay  
Standard warranty support: 08705-500-900 (English)  
1-800-426-7378 (English)  
000-411-005-6649 (Spanish)  
Venezuela  
Vietnam  
0-800-100-2011 (Spanish)  
For Northern Area and Hanoi City:  
844 3 946 2000 or 844 3 942 6457  
For Southern Area and Ho Chi Minh City:  
848 3 829 5160 or 844 3 942 6457  
(Vietnamese, English)  
Appendix A. A-43  
Appendix B. Notices  
Lenovo may not offer the products, services, or features discussed in this document in all countries.  
Consult your local Lenovo representative for information on the products and services currently available  
in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply  
that only that Lenovo product, program, or service may be used. Any functionally equivalent product,  
program, or service that does not infringe any Lenovo intellectual property right may be used instead.  
However, it is the user’s responsibility to evaluate and verify the operation of any other product,  
program, or service.  
Lenovo may have patents or pending patent applications covering subject matter described in this  
document. The furnishing of this document does not give you any license to these patents. You can send  
license inquiries, in writing, to:  
Lenovo (United States), Inc.  
1009 Think Place - Building One  
Morrisville, NC 27560  
U.S.A.  
Attention: Lenovo Director of Licensing  
LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER  
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF  
NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some  
jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore,  
this statement may not apply to you.  
This information could include technical inaccuracies or typographical errors. Changes are periodically  
made to the information herein; these changes will be incorporated in new editions of the publication.  
Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in  
this publication at any time without notice.  
The products described in this document are not intended for use in implantation or other life support  
applications where malfunction may result in injury or death to persons. The information contained in  
this document does not affect or change Lenovo product specifications or warranties. Nothing in this  
document shall operate as an express or implied license or indemnity under the intellectual property  
rights of Lenovo or third parties. All information contained in this document was obtained in specific  
environments and is presented as an illustration. The result obtained in other operating environments  
may vary.  
Lenovo may use or distribute any of the information you supply in any way it believes appropriate  
without incurring any obligation to you.  
Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not  
in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part  
of the materials for this Lenovo product, and use of those Web sites is at your own risk.  
Any performance data contained herein was determined in a controlled environment. Therefore, the  
result obtained in other operating environments may vary significantly. Some measurements may have  
been made on development-level systems and there is no guarantee that these measurements will be the  
same on generally available systems. Furthermore, some measurements may have been estimated through  
extrapolation. Actual results may vary. Users of this document should verify the applicable data for their  
specific environment.  
B-1  
© Copyright Lenovo 2009  
Recycling information  
Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their  
equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist  
equipment owners in recycling their IT products. For information on recycling Lenovo products, go to:  
Collecting and recycling a disused Lenovo computer or monitor  
If you are a company employee and need to dispose of a Lenovo computer or monitor that is the  
property of the company, you must do so in accordance with the Law for Promotion of Effective  
Utilization of Resources. Computers and monitors are categorized as industrial waste and should be  
properly disposed of by an industrial waste disposal contractor certified by a local government. In  
accordance with the Law for Promotion of Effective Utilization of Resources, Lenovo Japan provides,  
through its PC Collecting and Recycling Services, for the collecting, reuse, and recycling of disused  
computers and monitors. For details, visit the Lenovo Web site at www.ibm.com/jp/pc/service/recycle/  
pcrecycle/. Pursuant to the Law for Promotion of Effective Utilization of Resources, the collecting and  
recycling of home-used computers and monitors by the manufacturer was begun on October 1, 2003. This  
service is provided free of charge for home-used computers sold after October 1, 2003. For details, visit  
the Lenovo Web site at www.ibm.com/jp/pc/service/recycle/personal/.  
Disposing of Lenovo computer components  
Some Lenovo computer products sold in Japan may have components that contain heavy metals or other  
environmental sensitive substances. To properly dispose of disused components, such as a printed circuit  
board or drive, use the methods described above for collecting and recycling a disused computer or  
monitor.  
Trademarks  
The following terms are trademarks of Lenovo in the United States, other countries, or both:  
Lenovo  
The Lenovo logo  
ThinkCentre  
ThinkPad  
ThinkVision  
Microsoft, Windows, and Windows NT are trademarks of the Microsoft group of companies.  
Other company, product, or service names may be trademarks or service marks of others.  
AppendixB. B-2  

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