OWNER'S MANUAL
CLOUD MONITOR
Please read the safety information carefully before using the product.
CLOUD Monitor Model
23CAV42K
ASSEMBLING AND PREPARING
3
ASSEMBLING AND PREPARING
Unpacking
Please check whether all the components are included in the box before using the product. If there are
missing components, contact the retail store where you purchased the product. Note that the product and
components may look different from those shown here.
User Manual/Card
Power Cord
Adaptor
15-pin D-SUB Signal Cable
Stand Base
CAUTION
Only use an approved LG power adapter.
Damage caused by other power adapters is not covered by warranty.
y
y
NOTE
Note that the components may look different from those shown here.
Without prior notice, all information and specifications in this manual are subject to change to improve
the performance of the product.
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y
To purchase optional accessories, visit an electronics store or online shopping site or contact the
retail store where you purchased the product.
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ASSEMBLING AND PREPARING
4
Parts and buttons
Input Connectors
Power Indicator
LED On : Power is on
LED Off: Power is off
y
y
(Power Button)
EXIT
MENU
92/
CLOUD
AUTO
INPUT
Front Side Buttons
1
1
ASSEMBLING AND PREPARING
5
Lifting and moving the
Monitor
Setting Up the Monitor set
Attaching the Stand Base
Please heed the following information when
moving the monitor.
Place the monitor's screen face down.
1
CAUTION
CAUTION
To protect the screen from scratches,
cover the surface with a soft cloth.
y
Avoid touching the screen at all times, as this
may result in damage to the screen or pixels .
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y
Check the position (at the front and rear) of
the stand body, then mount the stand base on
2
It is recommended to move the Monitor in
the box or packing material that the Monitor
originally came in.
the stand body as shown in the figure.
Stand Body
Before moving or lifting the Monitor,
disconnect the power cord and all cables.
Hold the top and bottom of the Monitor frame
firmly. Make sure not to hold the transparent
part area.
y
y
Stand Base
When holding the Monitor, the screen should
face away from you to prevent the screen
from scratches.
y
Using a coin, turn the screw clockwise to se-
cure the stand base.
3
When transporting the Monitor, do not
expose the Monitor to jolts or excessive
vibration.
When transporting the Monitor, keep the
Monitor upright, never turn the Monitor on its
side, or tilt towards the left or right.
y
y
Stand Base
ASSEMBLING AND PREPARING
6
Detaching the stand base
Detaching the stand body
Place the monitor's screen face down.
To protect the screen from scratches, cover the
surface with a soft cloth.
Place the monitor's screen face down. To
protect the screen from scratches, cover the
surface with a soft cloth.
1
2
1
Using a screwdriver, remove the four screws
and detach the stand from the monitor.
2
Using a coin, turn the screw in the stand base
counterclockwise. Detach the stand base from
the stand body.
Stand Body
Stand Base
CAUTION
The components appearing in the illustra-
tions may look different from the actual prod-
uct.
y
Do not carry the monitor upside-down as this
may cause it to fall off its stand, resulting in
damage or injury.
To avoid damaging the screen when lifting
or moving the monitor, only hold the stand or
the plastic cover. This avoids putting unnec-
essary pressure on the screen.
y
y
Only remove the tape and the locking pin
when the monitor is mounted on the stand
base and is in an upright position. Other-
wise, the stand body may protrude, which
may lead to injury.
y
ASSEMBLING AND PREPARING
7
Mounting on a table
Adjusting the stand height
Lift the monitor and place it on the table in an
upright position.
Place the monitor mounted on the stand base
in an upright position.
1
1
Install at least 10 cm away from the wall to
ensure sufficient ventilation.
Remove the tape attached at the bottom rear
of the stand body, then pull out the locking
pin.
2
10 cm
10 cm
Stand Body
10 cm
10 cm
Tape
Locking Pin
The height can be adjusted up to 130.0 mm.
3
130.0 mm
Connect the adaptor to the monitor, then plug
the power cord into the wall outlet.
2
CAUTION
Once the pin is removed, it is not necessary
to re-insert it to adjust the height.
y
WARNING
Press the (Power) button on the front of the
monitor to turn on the monitor.
3
Do not put your fingers or
hand between the screen
and the base (chassis) when
adjusting the screen's height.
y
CAUTION
Unplug the power cord prior to moving or
installing the monitor. There is risk of electric
shock.
y
ASSEMBLING AND PREPARING
8
Adjusting the angle
Using the Kensington locking
device
Place the monitor mounted on the stand base
in an upright position.
1
The connector for the Kensington lock is located
on the rear of the monitor.
For more information on installation and usage,
refer to the Kensington lock user manual or visit
Adjust the angle of the screen. The angle of
the screen can be adjusted up to 5° forwards
and 15° backwards for a comfortable viewing
experience.
2
Connect the monitor to the table with the Kensing-
ton lock cable.
15
-5
Rear Side
Front Side
WARNING
To avoid injury to the fingers when adjusting
the screen, do not hold as illustrated below.
y
NOTE
Using the Kensington lock is optional. The
accessories can be purchased at your local
electronics store.
y
Be careful not to touch or press the screen
area when adjusting the angle of the monitor.
y
ASSEMBLING AND PREPARING
9
Be careful with the cables when rotating the
screen.
3
Swivel stand
Image shown may differ from your Monitor
set.
y
Swivel 90 degrees and adjust the angle of the
Monitor set to suit your view.
1
Using the Pivot function
The pivot function allows you to rotate the screen
90 degrees clockwise.
Lift the monitor to its highest height to utilize
the Pivot function.
1
2
Landscape & Portrait : You can rotate the panel
90o clockwise. Please be cautious and avoid
contact between the monitor head and the
Stand Base when rotating the screen to access
the Pivot function. If the monitor head touches
the Stand Base, then the Stand Base could
crack.
Head
section
NOTE
An image displayed on the monitor's screen
does not rotate according to the screen
orientation. To view a rotated image on the
screen, connect the monitor to a host PC
and change the option in Display Settings.
y
Stand
section
ASSEMBLING AND PREPARING
10
Installing the wall mount plate
Mounting on a wall
This monitor has a VESA compatible mount on the
back. Most mounts will require an LG mounting
plate.
Install the monitor at least 10 cm away from the
wall and leave about 10 cm of space at each side
of the monitor to ensure sufficient ventilation. De-
tailed installation instructions can be obtained from
your local retail store. Please refer to the manual
to install and set up a tilting wall mounting bracket.
Place the monitor's screen face down. To
protect the screen from scratches, cover the
surface with a soft cloth.
1
Place the wall mount plate on the monitor and
align it with the screw holes on the monitor.
2
3
10 cm
Using a screwdriver, tighten the four screws to
fix the plate onto the monitor.
10 cm
10 cm
10 cm
If you intend to mount the Monitor set to a wall,
attach Wall mounting interface (optional parts) to
the back of the set.
Wall Mount Plate
When you install the Monitor set using a wall
mounting interface (optional parts), attach it
carefully so it will not drop.
Please, Use the screw and wall mount interface
in accordance with VESA Standards.
1
2
3
If you use screw longer than standard, the
monitor might be damaged internally.
If you use improper screw, the product might be
damaged and drop from mounted position. In
this case, LG Electronics is not responsible for
it.
VESA compatible.
4
5
NOTE
Please use VESA standard as below.
784.8 mm (30.9 inch) and under
* Wall Mount Pad Thickness : 2.6 mm
* Screw : Φ 4.0 mm x Pitch 0.7 mm x
Length 10 mm
y
The wall mount plate is sold separately.
For more information on the installation, refer
to the wall mount plate's installation guide.
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y
787.4 mm (31.0 inch) and above
* Please use VESA standard wall mount pad
and screws.
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ASSEMBLING AND PREPARING
11
Model
23CAV42K
100 x 100
VESA (A x B)
Stand Screw
Required Screw
Wall Mount Plate
(Optional)
M4
4
RW120
CAUTION
Unplug the power cord before moving or in-
stalling the monitor to avoid electric shocks.
Installing the monitor on the ceiling or on a
slanted wall may result in the monitor falling
off, which could lead to injury. Please use
a LG wall mounting bracket when using a
VESA mount. For more information, contact
your local retail store or a qualified installer.
Applying excessive force when fastening
screws may cause damage to the moni-
tor. Damage caused in this way will not be
covered by the product warranty.
Use the wall mounting bracket and screws
that conform to the VESA standard. Dam-
age caused by the use or misuse of inap-
propriate components will not be covered
by the product warranty.
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y
y
y
NOTE
Use the screws specified in the VESA stan-
dard.
y
The wall mount kit includes the installation
guide and necessary parts.
The wall mounting bracket is optional. The
accessories can be purchased at your local
retail store.
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y
The length of the screw may differ for each
wall mounting bracket. Ensure the correct
length of the screw is used.
For more information, please refer to the user
manual for the wall mounting bracket.
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y
USING THE MONITOR SET
12
USING THE MONITOR SET
Self Image Adjustment
D-SUB IN connection - PC
Press the power button on the front to turn on
the monitor. When powered on, the "Self Image
Adjustment" function will run automatically (only
available for analog [D-SUB input] signals).
This monitor supports the *Plug and Play
feature.
*Plug and Play: A feature that allows you to
add a device to your computer, without having
to reconfigure anything or install any manual
drivers.
y
Connecting Input Signal Cable
EXIT
AUTO
INPUT
D-SUB IN transfers analog video signals from the
PC to the monitor.
Connect the monitor to the PC using the provided
15-pin D-SUB signal cable as illustrated below.
NOTE
What is "Self Image Adjustment"? This func-
tion runs when the monitor is connected for
the first time and performs automatic image
adjustment for each signal (only available for
analog [D-SUB input] signals) to provide an
optimal screen display.
y
RGB OUT
NOTE
Apple Adapter
y
An adapter may be needed for Apple
computers. This adapter can be purchased
from Apple.
USING THE MONITOR SET
13
DVI connection
Connecting LAN/Peripherals
Transfers digital video signals from the Cloud Mon-
itor to an extended monitor.
LAN connection
Connect the Cloud Monitor to an extended monitor
using a DVI cable.
Connect the router or switch to the monitor using a
LAN cable as illustrated below.
DVI-I(D) IN
MONITOR
LAN
CAUTION
Hub/Router
Connect the input signal
y
cable and tighten in the
direction of the arrow. To
NOTE
prevent disconnection
secure the cable tightly.
The LAN cable is sold separately.
The following LAN cable type can be used:
Standard: IEEE 802.3 ETHERNET
If a device is connected into the earphone
out port via a LAN cable, you can adjust the
volume with the volume icon on PC taskbar.
Connect the LAN cable and the peripheral
devices prior to booting up the PC.
y
y
Do not press on the screen for a prolonged
time. This may cause image distortion.
Do not display a still image on the screen
for a prolonged time. This may cause image
retention. If possible, use the screen saver.
y
y
y
y
NOTE
A converter can be used to convert the DVI-I
output signal to D-SUB input signal.
When connecting the power cord to the out-
let, use a grounded (3-hole) multi-socket or a
grounded wall outlet.
y
y
The monitor may flicker when turned on in an
area of low temperature. This is normal.
Sometimes red, green or blue spots may ap-
pear on the screen. This is normal.
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y
USING THE MONITOR SET
14
Peripheral device connection
NOTE
Connect peripheral devices to the monitor using
USB, microphone and headphone ports.
Peripheral devices are sold separately.
The USB ports on the left and bottom of the
monitor can be used to connect the key-
board, mouse, and other USB devices.
Cables with angled plugs may have clear-
ance issues, use straight plugs when pos-
sible.
y
y
y
Angle Type
Straight Type
Left
NOTE
1
1
Headphones, speakers or microphone may
not work normally, depending on the server
PC settings.
Virtual solutions may affect the functions or
speed of the specific USB storage device.
y
y
Bottom
CUSTOMIZING SETTINGS
15
CUSTOMIZING SETTINGS
Accessing The Main Menus
Press any button on the front of the monitor to display the MONITOR SETUP OSD menu.
Press to select the desired menu item.
1
2
3
To change the settings of the selected item press the buttons on the front of the monitor.
To return to the upper menu or set other menu items, use the up arrow ( ) button.
Select EXIT to leave the OSD menu.
4
EXIT
MENU
92/
CLOUD
AUTO
INPUT
Front Buttons
Button
Description
MENU
Activates the main menu.
OSD Lock/Unlock
Functions
Locks/unlocks the OSD screen.
To lock the OSD screen, press and hold the MENU button
for several seconds. The "OSD LOCKED" message will be
displayed and the screen will be locked.
y
To unlock the OSD screen, press and hold the MENU
button again for several seconds. The "OSD UNLOCKED"
message will be displayed and the screen will be unlocked.
y
Adjusts the volume of the DHL monitor.(only works in Cloud input mode)/the left arrow key
Disconnects the connection when the key is pressed for a few seconds while in Cloud
mode; the right arrow key
CLOUD
To adjust the monitor settings, press the AUTO button on the MONITOR SETUP OSD
menu (only supported for analog signal).
Optimal Resolution
1920 x 1080
INPUT/EXIT
Allows selection of the input signal.
If you connect the monitor to a computer using a D-SUB cable, select either the
CLOUD or D-SUB input signal.
The initial input signal is D-SUB.
y
y
EXIT
Exits the OSD menu.
D-SUB Input: Power On/Off
CLOUD Input
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y
(Power Button)
Monitor Off: Press the power button once then the monitor will be turned off after 5
seconds.
CLOUD Off: Press the power button twice then the monitor and CLOUD connection
will be disabled.
CLOUD On: Press the power button.
Power Indicator
When the monitor is in operating mode, the power indicator
will turn Red (on mode).
When the monitor is in power saving mode, the power indica-
tor will blink Red.
CUSTOMIZING SETTINGS
16
Customizing Settings
Menu Settings
Press MENU button on the bottom of the Monitor set
to display the MENU OSD.
1
2
3
4
Set the options by pressing the ◄ or ► or ▼
buttons.
Select the "NEXT MENU" button to enter the more
option settings.
Select EXIT to leave the OSD menu.
To return to the upper menu or set other menu items,
use the up arrow ( ) button.
Each option is explained below.
MENU
Analog HDMI
Description
To adjust the brightness of the screen
BRIGHTNESS
CONTRAST
●
●
●
●
To adjust the contrast of the screen
WIDE/ORIGINAL
WIDE
Switch to full screen mode according to input image signal.
●
●
●
●
ORIGINAL
Change the input image signal ratio to original.
* This function works only if input resolution is lower than Monitor set ratio (16:9).
RESET
Restore all factory default settings. Press the◄ , ► buttons to reset immediately.
MENU > NEXT MENU
D-SUB CLOUD
Description
PICTURE
CONTRAST
GAMMA
●
●
To adjust the contrast of the screen
COLOR
●
●
To customize the color of the screen
To adjust the position of the screen
COLOR TEMP
HORIZONTAL
VERTICAL
CLOCK
DISPLAY
●
●
To improve the clarity and stability of the screen
PHASE
OTHERS
LANGUAGE
CLOUD
To customize the screen status for a user's operating
environment
●
●
POWER INDICATOR
CLOUD: Using PC via a network
y
CUSTOMIZING SETTINGS
17
PICTURE
Press MENU button on the bottom of the Monitor set
to display the MENU OSD.
1
2
Select the "NEXT MENU" button to enter the more
option settings.
Enter to PICTURE by pressing the ▼ button.
3
4
Set the options by pressing the ◄ or ► or ▼
buttons.
Select EXIT to leave the OSD menu.
5
To return to the upper menu or set other menu items,
use the up arrow ( ) button.
Each option is explained below.
MENU > NEXT MENU > PICTURE
CONTRAST
Description
To adjust the contrast of the screen
CUSTOMIZING SETTINGS
18
COLOR
Press MENU button on the bottom of the Monitor set
to display the MENU OSD.
1
2
Select the "NEXT MENU" button to enter the more
option settings.
Select COLOR by pressing the ► button.
3
4
5
Enter to COLOR by pressing the ▼ button.
Set the options by pressing the ◄ or ► or ▼
buttons.
Select EXIT to leave the OSD menu.
6
To return to the upper menu or set other menu items,
use the up arrow ( ) button.
Each option is explained below.
MENU > NEXT MENU > COLOR
GAMMA
Description
Set your own gamma value. : GAMMA 0, GAMMA 1, GAMMA 2 on the monitor,
high gamma values display whitish images and low gamma values display
blackish images.
COLOR TEMP
CUSTOM
• RED:Set your own red color levels.
• GREEN: Set your own green color levels.
• BLUE:Set your own blue color levels.
Select the screen color.
WARM: Set the screen to warm color temperature (more red).
MEDIUM: Set the screen to medium color temperature.
COOL: Set the screen to cool color temperature (more blue).
CUSTOMIZING SETTINGS
19
DISPLAY
Press MENU button on the bottom of the Monitor set
to display the MENU OSD.
1
2
Select the "NEXT MENU" button to enter the more
option settings.
Select DISPLAY by pressing the ► button.
3
4
5
Enter to DISPLAY by pressing the ▼ button.
Set the options by pressing the ◄ or ► or ▼
buttons.
Select EXIT to leave the OSD menu.
6
To return to the upper menu or set other menu items,
use the up arrow ( ) button.
Only available in D-SUB input mode.
y
Each option is explained below.
MENU > NEXT MENU > DISPLAY
HORIZONTAL
Description
To move image left and right.
To move image up and down.
VERTICAL
CLOCK
To minimize any vertical bars or stripes visible on the screen background.The
horizontal screen size will also change.
PHASE
To adjust the focus of the display. This item allows you to remove any horizontal
noise and clear or sharpen the image of characters.
CUSTOMIZING SETTINGS
20
OTHERS
Press MENU button on the bottom of the Monitor set
to display the MENU OSD.
1
2
Select the "NEXT MENU" button to enter the more
option settings.
Select OTHERS by pressing the ► button.
3
4
5
Enter to OTHERS by pressing the ▼ button.
Set the options by pressing the ◄ or ► or ▼
buttons.
Select EXIT to leave the OSD menu.
6
To return to the upper menu or set other menu items,
use the up arrow ( ) button.
Each option is explained below.
MENU > NEXT MENU > OTHERS
LANGUAGE
Description
To choose the language in which the control names are displayed.
CLOUD
Off
On
CLOUD is disabled in D-SUB input mode.
CLOUD is enabled in D-SUB input mode.
POWER
INDICATOR
Use this function to set the power indicator on the bottom side of the monitor to
ON or OFF.If you set OFF, it will go off.
If you set ON at any time, the power indicator will automatically be turned on.
CUSTOMIZING SETTINGS
21
Volume
Press the VOL button at the bottom of the monitor to
display the VOL OSD menu.
1
Press the◄ or ► button to adjust the volume.
2
3
4
VOLUME
Press the
button to enable or disable Mute.
Select EXIT to leave the OSD menu.
Each option is explained below.
MENU > NEXT MENU > VOLUME
VOLUME
Description
Adjusts the volume (only available in CLOUD input mode).
Troubleshooting
22
TROUBLESHOOTING
Nothing is displayed on the screen
Is the monitor's power cord plugged in?
Is the power indicator on?
Check if the power cord is correctly plugged in to the outlet.
Check the power indicator.
y
y
y
Is the power indicator displaying as
white?
Adjust the brightness and the contrast.
Is the power indicator blinking?
If the monitor is in power saving mode, move the mouse or press any
key on the keyboard to switch the display on.
y
Check if the computer is turned on.
y
y
Is the "OUT OF RANGE" message
displayed?
This occurs when signals transferred from the PC (video card) are out
of the horizontal or vertical frequency range of the monitor. Please see
the "Product Specification" section of this manual to set the appropri-
ate frequency.
Is the "CHECK SIGNAL CABLE"
message is displayed?
This is displayed when the signal cable between the PC and the moni-
tor is missing or disconnected. Check the cable and reconnect.
y
The "OSD LOCKED" message is displayed.
Is the "OSD LOCKED" message
displayed when the MENU button is
pressed?
The OSD lock feature is enabled to prevent undesired modification
of the OSD settings. Press and hold the MENU button for a couple of
seconds to unlock the OSD. (The "OSD UNLOCKED" message will be
displayed.)
y
The screen retains an image.
Does image sticking occur even
when the monitor is turned off?
Displaying a still image for a prolonged time may cause damage to the
screen, resulting in the retention of the image.
Use a screen saver to protect the screen when using the monitor for a
prolonged period of time.
y
y
NOTE
Vertical Frequency: In order to display an image, the screen must be refreshed dozens of times per
second like a fluorescent lamp. The number of times the screen is refreshed per second is called
vertical frequency or refresh rate and is represented by Hz.
y
y
Horizontal Frequency: The time it takes to display one horizontal line is called the horizontal cycle.
The number of horizontal lines displayed in one second
can be calculated by dividing one by the horizontal cycle. This is called horizontal frequency and is
represented by kHz.
Troubleshooting
23
The image is displayed abnormally.
Does the display area appear un-
centered?
Pressing the AUTO button will automatically optimize the screen to the current
display mode.
Does the screen exhibit vertical
lines?
Pressing the AUTO button will automatically optimize the screen to the current
display mode.
Does the screen display horizontal Pressing the AUTO button will automatically optimize the screen to the current
frequencies, or does the text appear display mode.
blurred?
NOTE
Check if the video card's resolution or frequency is within the range allowed by the monitor and set to
the recommended (optimal) resolution in Control Panel > Display > Settings.
Failing to set the video card to the recommended (optimal) resolution may result in blurred text, a
dimmed screen, a truncated display area or misalignment of the display.
The configuration procedure may differ depending on your computer and/or operating system. Also,
some video cards may not support certain resolutions. If this is the case, contact the computer or
video card manufacturer for assistance.
y
y
y
The AUTO option is only available for D-SUB (analog) signals.
y
The display color is abnormal.
Does the display color appear dis-
colored (16 color)?
Set the color to 24 bit (true color) or higher. In Windows, go to Control
Panel > Display > Settings > Color Quality.
y
y
y
Does the display color appear un-
stable or in monochrome?
Check if the signal cable is connected properly. Re-connect the cable
or re-insert the PC's video card.
Are there spots on the screen?
When using the monitor, pixilated spots (red, green, blue, white or
black) may appear on the screen. This is normal for the LCD screen.
It is not an error nor is it related to the monitor's performance.
Specifications
24
PRODUCT SPECIFICATION
LCD Screen
Type
58.42 cm (23 inch) TFT (Thin Film Transistor)
LCD (Liquid Crystal Display) Screen
Diagonal length of the screen: 58.42 cm
Pixel Pitch
0.2652 mm x 0.2652 mm
1920 x 1080 @ 60 Hz
Resolution
Maximum Resolution
Recommended Resolution 1920 x 1080 @ 60 Hz
DVI-I output
1920 x 1200 @ 60 Hz
30 kHz to 68 kHz
57 Hz to 63 Hz
Video Signal
Horizontal Frequency
Vertical Frequency
Synchronization
Separate Sync
Input Connector 15-pin D-SUB (Analog)
Power
19 V
2.3 A
Power Consumption(Typ.) On Mode: 22 W(D-sub) / 29 W(CLOUD)
(D-sub/CLOUD)
Power Saving Mode ≤ 0.5 W (CLOUD mode: 7 W)
Off Mode ≤ 0.5 W
Dimension/
Weight
Monitor Size (Width x Height x Depth)
With Stand
544.2 mm x 386.5 mm x 130.6 mm
544.2 mm x 332.3 mm x 47 mm
Without Stand
Weight (Without 5.54 kg
Packaging)
AC/DC Adapter Type PA-1650-68, manufactured by LITE-ON TECHNOLOGY CORPORATION.
OUTPUT: 19 V 3.42 A
Forwards/Backwards: -5° to 15° (Monitor)
Stand Angle
Adjustment
Environment
Condition
Operating Condition
Storing Condition
Temperature: 10°C to 35°C; Humidity: 10% to 80%
Temperature: -20°C to 60°C; Humidity: 5% to 90%
The specifications are subject to change without notice.
Product Specification
25
Preset Mode
Display Modes
(Resolution)
Horizontal
Frequency (kHz)
Vertical
Frequency (Hz)
Polarity (H/V)
Remark
720 x 400
31.468
31.469
37.879
48.363
63.981
65.290
67.5
70.08
59.94
60.317
60
-/+
-/-
640 x 480
800 x 600
+/+
-/-
1024 x 768
1280 x 1024
1680 x 1050
1920 x 1080
60.02
59.954
60
+/+
-/+
+/+
Recommended Mode
Power Indicator
Mode
LED Color
On Mode
Power Saving
Off Mode
Red
Blinking Red
Off
Proper Posture
26
PROPER POSTURE
Proper posture for using the monitor
Adjust the angle so that the screen is slightly lower than your eyes.
Using the monitor for a prolonged period of time can cause eye fatigue. Take a 10-minute break every
hour.
The stand is designed to best support the monitor when the optimal conditions are selected.
Adjust the angle of the monitor from -5° to 15° to obtain the best view of the screen.
y
y
You should be
looking
slightly down at
Adjust the angle
from -5° to 15°
the screen.
so that there is no re-
flection
or glare from the
screen.
Place your hands gently
on the keyboard,
keepingyourarmsbentat
theelbows
andextendedhorizontally
infrontofyou.
Using CLOUD Solution
27
USING CLOUD SOLUTION
NOTE
Menus and functions in CLOUD mode may
be slightly different depending on the firmware
version. You can download the user manual
for each version from the Teradici homepage:
y
To check the firmware version, see page <?>.
y
Connect Screen
<Figure 2-2: Network Not Ready>
The Connect screen is shown during start-up,
except when the portal has been configured for a
managed start-up or auto-reconnect. The logo dis-
played above the Connect button can be changed
by uploading a replacement image via the admin
interface.
If the network is connected and IP is being ac-
quired, the message "Network connection detect-
ed. Acquiring IP address …" is displayed on the
Connection screen. Figure 2-3 shows the message
displayed when the network is ready and the IP is
being acquired.
<Figure 2-1: OSD Connect Screen>
<Figure 2-3 Acquiring the IPafter Network Con-
nected>
If the network is not properly connected (e.g., dur-
ing portal boot up), or connection is being created,
the "Network connection lost. Waiting for connec-
tion …" message is displayed on the Connection
screen.
The below is the Connection screen displayed
when network is completely ready.
Figure 2-2 shows the message displayed when the
network is not ready.
<Figure 2-4: Network Ready>
Using CLOUD Solution
28
If you select the Connect button, the connection
session is started. When the connection is pend-
ing,
the "Discovering hosts, please wait…" message is
displayed on the OSD local GUI.
Configuration Window
In the Configuration window, the administrator can
access the window tabs that contain the settings to
configure and manage the portal environment.
The Configuration window has the following tabs:
When the connection is established, the OSD local
GUI will disappear and be replaced by the session
image.
Network
IPv6
Label
Discovery
Session
Language
OSD
Display
Reset
y
y
y
y
y
y
y
y
y
Each tab contains OK, Cancel and Apply buttons
to allow the administrator to apply or cancel the
modified settings as well as the Advanced button
for advanced settings.
<Figure 2-5: OSD Connect Screen (Connecting)>
NOTE
Some PCoIP devices have their password
protection disabled and can be logged into
the management web page or access the
OSD parameters without a password. The
login page and the OSD's password protec-
tion can be enabled in the PCoIP manage-
ment console.
y
OSD Options Menu
Selecting the Options menu will produce a list of
selections. The OSD Options menu contains:
Configuration
Diagnostics
Information
y
y
y
y
User Settings
Selecting one of the options will produce a settings
window.
<Figure 2-6: OSD Options Menu>
Using CLOUD Solution
29
Network Tab
Gateway
y
The Gateway field contains the gateway IP ad-
The Network tab allows the administrator to config-
ure the portal network parameters.
dress of the device. If DHCP is disabled, this field
is required. If DHCP is enabled, this field cannot
be edited.
NOTE
Primary DNS Server
y
The Network parameters can also be con-
figured using the Webpage Administration
Interface.
y
The Primary DNS Server field contains the primary
DNS IP address of the device. This field is option-
al. If DHCP is enabled, this field cannot be edited.
Secondary DNS Server
y
The Secondary DNS Server field contains the
secondary DNS IP address of the device. This field
is optional. If DHCP is enabled, this field cannot be
edited.
Domain Name
y
The Domain Name field contains the domain name
used, e.g. "domain local". This field is optional. It
specifies on which domain the host or portal oper-
ates.
FQDN
y
The FQDN field represents the Fully Qualified Do-
main Name of the host or portal. The default value
is PCoIP-host-MAC or PCoIP-portal-MAC, where
MAC is the MAC address of the host or portal. If
there is a domain name, it will be added to the
FQDN in the format of PCoIP-host-MAC.domain.
local.
<Figure 2-7: Network Configuration>
Enable DHCP
y
If the Enable DHCP option is selected, a device
will be connected to the DHCP server. that al-
locates the IP address, subnet mask, gateway IP
address, and DNS server. If this option is disabled,
the above parameters must be configured manu-
ally.
NOTE
In order to utilize the FQDN feature, a DNS
server, configured properly with DHCP option
81, must be used.
y
IP Address
y
The IP Address field contains the IP address of the
device. If DHCP is disabled, this field is required.
If DHCP is enabled, this field cannot be edited.
This field must contain the correct IP address. If an
incorrect IP address is provided, an OSD message
is displayed prompting the administrator to provide
the correct the IP address.
Ethernet Mode
The Ethernet Mode field specifies the portal's Eth-
ernet mode.
The available options are as follows.
Auto
y
y
y
y
100 Mbps Full-Duplex
10 Mbps Full-Duplex
Subnet Mask
y
The Subnet Mask field contains the subnet mask
of the device. If DHCP is disabled, this field is
required. If DHCP is enabled, this field cannot be
edited. This field must have the correct subnet
mask. If an incorrect subnet mask is provided, an
OSD message is displayed prompting the adminis-
trator to provide the correct the subnet mask.
If another network device (for example, a switch) is
configured to operate under 10 Mbps Full-Duplex,
100Mbps Full-Duplex or 1GbpsFull-Duplex, the
administrator should always set the Ethernet Mode
field to Auto; and if the device is to operate under
only one speed out of multiple settings, select ei-
ther 10 Mbps Full-Duplex or 100 Mbps Full-Duplex.
Using CLOUD Solution
30
<IPv6> Tab
Secondary DNS Server
y
The IPv6 tab is used when the portal is connected
to the network configured with the IP v6.
The Secondary DNS Server field contains the sec-
ondary DNS IP address of the device. This field is
optional. If DHCPv6 is enabled, this field cannot be
edited.
Domain Name
y
The Domain Name field contains the domain name
used, e.g. "domain local". This field is optional. It
specifies on which domain the host or portal oper-
ates.
FQDN
y
The FQDN field represents the Fully Qualified Do-
main Name of the host or portal. The default value
is PCoIP-host-MAC or PCoIP-portal-MAC, where
MAC is the MAC address of the host or portal. If
there is a domain name, it will be added to the
FQDN in the format of PCoIP-host-MAC.domain.
local.
<Figure 2-8: IPv6 Configuration>
Enable SLAAC
y
Select the Enable SLAAC field to use the stateless
auto-configuration of the device.
Enable IPv6
y
If you select Enable IPv6, the portal in use can be
connected to the network configured with the IPv6.
Enable Manual Address
Select the Enable Manual Address field to enter
the device address manually.
y
Link Local Address
y
The Link Local Address field is automatically filled
with the IP address of a device.
Manual Address
In the Manual Address field, enter the IP address
manually.
y
Gateway
y
The Gateway field contains the gateway IP ad-
dress of the device. Enter the gateway address to
be used by a device.
Enable DHCPv6
y
To assign the Dynamic Host Configuration Protocol
version 6 (DHCPv6) of a device select the Enable
DHCPv6 field.
DHCPv6 Addresses
y
When DHCPv6 is enabled and the device restarts,
the server enters the device addresses automati-
cally.
Primary DNS Server
y
The Primary DNS Server field contains the pri-
mary DNS IP address of the device. This field is
optional. If DHCPv6 is enabled, this field cannot be
edited.
Using CLOUD Solution
31
Label Tab
Discovery Tab
The Label tab allows the administrator or host to
add customized information to the portal.
The Discovery configuration tab allows the admin-
istrator to easily find a portal in the PCoIP system.
The Discovery parameters can also be configured
using the Webpage Administration Interface.
NOTE
NOTE
The portal label parameters can also be con-
figured using the Webpage Administration
Interface.
y
The Discovery parameters can also be con-
figured using the Webpage Administration
Interface.
y
<Figure 2-9: Label Configuration>
<Figure 2-10: Discovery Configuration>
PCoIP Device Name
y
In the PCoIP Device Name field, the administrator
can specify a logical name to the host or portal.
The default value is PCoIP-host-MAC or PCoIP-
Portal-MAC, where MAC is the MAC address of
the host or portal.
Enable Discovery
y
If the Enable Discovery option is selected, a de-
vice will use SLP Discovery to dynamically locate
the peer device without requiring any information
about the location of the device in the network.
This means that the configuration and mainte-
nance work in a complicated system can be signifi-
cantly reduced.
As SLP Discovery requires a multicast-enabled
router, the recommended search structure is DNS-
SRV Discovery.
PCoIP Device Description
y
In the PCoIP Device Description field, the admin-
istrator can add specific information, such as the
endpoint location, or add a description to the host
or portal.
This field cannot be used in the PCoIP firmware
and accessibility is strictly limited to the administra-
tor.
Generic Tag
y
In the Generic Tag field, the administrator can add
a generic tag to the host or portal.
This field cannot be used in the PCoIP firmware
and accessibility is strictly limited to the administra-
tor.
Using CLOUD Solution
32
Session Tab
See below for information how to set for each op-
tion.
The Session tab allows the administrator to set the
method to connect the device to a peer device.
NOTE
The Session parameters can also be con-
figured using the Webpage Administration
Interface.
y
<Figure 2-12: Direct to Host Setting>
Direct to Host
y
You can view the screen of the host PC by
establishing 1:1 connection between the PCI
host card connected to the host PC through
the entered IP address of the host PC and the
portal.
<Figure 2-11: Session Configuration>
Connection Type
y
The Connection Type field allows the user to select
the device to be connected with the portal.
The Connection Type field has following options:
DNS Name or IP Address
Enter the DNS name or IP address of the host
PC.
y
Direct to Host
Direct to Host + SLP Host Discovery
View Connection Server
View Connection Server + Auto-Logon
View Connection Server + Kiosk
View Connection Server + Imprivata OneSign
Connection Management Interface
y
y
y
y
y
y
y
Using CLOUD Solution
33
Direct to Host + SLP Host Discovery
y
You can view the screen of the host PC by discov-
ering the host PC within the network and estab-
lishing 1:1 connection between the PCI host card
connected to the host PC and the portal.
<Figure 2-13: Advanced Settings for Direct to
Host>
Enable Auto-Reconnect
y
If this option is selected, reconnection is
attempted automatically when a session is
disconnected or the user is logged off.
NOTE
<Figure 2-14: Direct to Host + SLP Host Discovery Set-
tings>
This setting is provided only for the client.
y
Enable Peer Loss Overlay
y
The "Connection Lost" message is displayed.
The display is the same as in the VDI environ-
ment. The default is Disable.
NOTE
This setting is provided only for the client.
y
Enable Preparing Desktop Overlay
If this option is selected, the "Preparing Desk-
top" message is displayed on the screen when
the user is logged in.
y
Disconnect Message Filter
y
This option determines the type of message to
display when a session is disconnected.
- Show All: Shows all the error messages.
- Show Error and Warning Only: Shows the
error and warning messages only.
- Show Error Only: Shows the error messages
only.
- Show None: Shows nothing.
Using CLOUD Solution
34
View Connection Server
y
In the Session tab, you can select to enable the
user client to access the VMware View Connection
Server.
To do this, select View Connection Server for Con-
nection Type.
<Figure 2-15: Advanced Settings for Direct to Host
+ SLP Host Discovery>
Enable Auto-Reconnect
y
If this option is selected, reconnection is
attempted automatically when a session is
disconnected or the user is logged off.
NOTE
<Figure 2-16: View Connection Server Setting>
This setting is provided only for the client.
y
DNS Name or IP Address
y
Enable Peer Loss Overlay
y
Enter the DNS name or IP address of the VM-
ware View Connection Server.
The "Connection Lost" message is displayed.
The display is the same as in the VDI environ-
ment. The default is Disable.
NOTE
This setting is provided only for the client.
y
Enable Preparing Desktop Overlay
If this option is selected, the "Preparing Desk-
top" message is displayed on the screen when
the user is logged in.
y
Disconnect Message Filter
y
This option determines the type of message to
display when a session is disconnected.
- Show All: Shows all the error messages.
- Show Error and Warning Only: Shows the
error and warning messages only.
- Show Error Only: Shows the error messages
only.
- Show None: Shows nothing.
Using CLOUD Solution
35
Prefer GSC-IS
y
If this option is selected, the GCS-IS interface
is used when a smart card supports more than
one interface. If the smart card supports only
one interface, it is not used.
NOTE
This setting is provided only when a smart
card is used.
y
<Figure 2-17: Advanced Settings for View Connection
Server>
Enable Peer Loss Overlay
y
If this option is selected, the "Network Con-
nection Lost" message is displayed on the
screen when it is confirmed that the network is
disconnected.
The display is the same as in the VDI environ-
ment. The default is Disable.
Desktop Name to Select
y
Enter the name of the pool/desktop which the
user client uses upon starting a session.
Port
y
For the default setting, leave the port field
empty. When the VMware View Connection
Server uses the SSL authentication, enter 443
in the Port field.
NOTE
If the server where a user tries to access uses
a port other than a general port, enter the port.
Auto Connect
If this option is enabled, the selected VMware
View Connection Server is automatically con-
nected when the user client is powered on.
If the Auto Connect option is enabled, you
should turn the user client off and turn it on
again at least once.
This setting is provided only for the client.
y
y
y
Enable Preparing Desktop Overlay
If this option is selected, the "Preparing Desk-
top" message is displayed on the screen when
the user is logged in.
y
y
Disconnect Message Filter
This option determines the type of message to
display when a session is disconnected.
- Show All: Shows all the error messages.
- Show Error and Warning Only: Shows the
error and warning messages only.
- Show Error Only: Shows the error messages
only.
Remember Username
If this option is selected, the username which
is previously used to access the VMware View
Connection Server is automatically entered in
the username field.
Auto Launch if Only One Desktop
If this option is selected, connection is estab-
lished to the desktop when there is only one
virtual desktop that a user wants to access.
Use OSD logo for View banner
y
y
- Show None: Shows nothing.
If this option is enabled, you can change the
OSD logo of PCoIP during the login.
NOTE
The OSD logo can be uploaded using the
Webpage Administration Interface.
y
Using CLOUD Solution
36
View Connection Server with Auto-Logon
In the Session tab, you can select to enable
the user client to automatically access the
VMware View Connection Server.
y
To do this, select View Connection Server with
Auto-Logon for Connection Type.
<Figure 2-19: Advanced Settings for View Connec-
tion Server with Auto-Logon>
Desktop Name to Select
y
Enter the name of the pool/desktop which the
user client uses upon starting a session.
Port
y
For the default setting, leave the port field
empty. When the VMware View Connection
Server uses the SSL authentication, enter 443
in the Port field.
If the server where a user tries to access uses
a port other than a general port, enter the port.
Auto Connect
If this option is enabled, the selected VMware
View Connection Server is automatically con-
nected when the user client is powered on.
If the Auto Connect option is enabled, you
should turn the user client off and turn it on
again at least once.
<Figure 2-18: View Connection Server with Auto-
Logon Setting>
y
y
DNS Name or IP Address
Enter the DNS name or IP address of the VM-
ware View Connection Server.
Username
Enter the username for the user client.
Password
y
y
y
y
Remember Username
If this option is selected, the username which
is previously used to access the VMware View
Connection Server is automatically entered in
the username field.
Enter the password for the user client.
Domain
Enter the domain name.
Auto Launch if Only One Desktop
If this option is selected, connection is estab-
lished to the desktop when there is only one
virtual desktop that a user wants to access.
Use OSD logo for View banner
y
y
If this option is enabled, you can change the
OSD logo of PCoIP during the login.
NOTE
The OSD logo can be uploaded using the
Webpage Administration Interface.
y
Using CLOUD Solution
37
Prefer GSC-IS
View Connection Server + Kiosk
y
y
If this option is selected, the GCS-IS interface
is used when a smart card supports more than
one interface. If the smart card supports only
one interface, it is not used.
Select View Connection Server + Kiosk to use
the kiosk mode. You can configure the View
Connection Server + Kiosk mode using the
Webpage Administration Interface.
NOTE
NOTE
You cannot use the kiosk mode by connect-
ing to the host PC.
y
This setting is provided only when a smart
card is used.
y
Enable Peer Loss Overlay
y
If this option is selected, the "Network Con-
nection Lost" message is displayed on the
screen when it is confirmed that the network is
disconnected.
The display is the same as in the VDI environ-
ment. The default is Disable.
NOTE
This setting is provided only for the client.
y
Enable Preparing Desktop Overlay
If this option is selected, the "Preparing Desk-
top" message is displayed on the screen when
the user is logged in.
y
y
<Figure 2-20: View Connection Server + Kiosk
Setting>
Disconnect Message Filter
This option determines the type of message to
display when a session is disconnected.
- Show All: Shows all the error messages.
- Show Error and Warning Only: Shows the
error and warning messages only.
- Show Error Only: Shows the error messages
only.
DNS Name or IP Address
y
y
Enter the DNS name or IP address of the VM-
ware View Connection Server.
Username
Select the type of username that matches the
device name used in the VMware View Con-
nection Server.
- Show None: Shows nothing.
Password
y
Enter the password for the user client.
Using CLOUD Solution
38
Enable Preparing Desktop Overlay
If this option is selected, the "Preparing Desk-
top" message is displayed on the screen when
the user is logged in.
y
y
Disconnect Message Filter
This option determines the type of message to
display when a session is disconnected.
- Show All: Shows all the error messages.
- Show Error and Warning Only: Shows the
error and warning messages only.
- Show Error Only: Shows the error messages
only.
- Show None: Shows nothing.
View Connection Server + Imprivata OneSign
Connection
y
<Figure 2-21: Advanced Setting for View Connec-
tion Server + Kiosk>
Select View Connection Server + Imprivata
Onesign Connection to use the Imprivata One-
sign Connection for the client authentication.
Port
y
For the default setting, leave the port field
empty. When the VMware View Connection
Server uses the SSL authentication, enter 443
in the Port field.
If the server where a user tries to access uses
a port other than a general port, enter the port.
Use OSD logo for View banner
y
If this option is enabled, you can change the
OSD logo of PCoIP during the login.
NOTE
The OSD logo can be uploaded using the
Webpage Administration Interface.
y
Enable Peer Loss Overlay
y
<Figure 2-22: View Connection Server + Imprivata
OneSign Connection Setting>
If this option is selected, the "Network Con-
nection Lost" message is displayed on the
screen when it is confirmed that the network is
disconnected.
The display is the same as in the VDI environ-
ment. The default is Disable.
Bootstrap URL
y
Enter the IP address or FQDN information of
the server which performs the OneSign au-
thentication.
NOTE
This setting is provided only for the client.
y
Using CLOUD Solution
39
Enable Preparing Desktop Overlay
y
y
If this option is selected, the "Preparing Desk-
top" message is displayed on the screen when
the user is logged in.
Disconnect Message Filter
This option determines the type of message to
display when a session is disconnected.
- Show All: Shows all the error messages.
- Show Error and Warning Only: Shows the
error and warning messages only.
- Show Error Only: Shows the error messages
only.
- Show None: Shows nothing.
Connection Management Interface
y
In the Connection Management Interface set-
ting, you can manage the connection by enter-
ing the IP address for connection management
instead of using the IPaddress of the VMware
View Connection Server and can select to en-
able or disabled the management interface.
<Figure 2-23: Advanced Settings for View Connec-
tion Server + Imprivata OneSign Connection>
Remember Username
y
If this option is selected, the username which
is previously used to access the VMware View
Connection Server is automatically entered in
the username field.
Use OSD logo for View banner
y
If this option is enabled, you can change the
OSD logo of PCoIP during the login.
NOTE
The OSD logo can be uploaded using the
Webpage Administration Interface.
y
Prefer GSC-IS
y
If this option is selected, the GCS-IS interface
is used when a smart card supports more than
one interface. If the smart card supports only
one interface, it is not used.
NOTE
<Figure 2-24: Connection Management Interface Set-
ting>
This setting is provided only when a smart
card is used.
y
DNS Name or IP Address
y
Enter the DNS name or IP address of the VM-
ware View Connection Server.
Enable Peer Loss Overlay
y
If this option is selected, the "Network Con-
nection Lost" message is displayed on the
screen when it is confirmed that the network is
disconnected.
The display is the same as in the VDI environ-
ment. The default is Disable.
NOTE
This setting is provided only for the client.
y
Using CLOUD Solution
40
Language Tab
The Language tab allows the administrator to set
the OSD language.
NOTE
The Language parameters can also be con-
figured using the Webpage Administration
Interface.
y
<Figure 2-25: Advanced Settings for Connection
Management Interface>
Enable Peer Loss Overlay
y
If this option is selected, the "Network Con-
nection Lost" message is displayed on the
screen when it is confirmed that the network is
disconnected.
The display is the same as in the VDI environ-
ment. The default is Disable.
NOTE
<Figure 2-26: Language Configuration>
This setting is provided only for the client.
y
Language
y
The Language field is used to set the display
language of the OSD and the user level event
log messages.
Enable Preparing Desktop Overlay
If this option is selected, the "Preparing Desk-
top" message is displayed on the screen when
the user is logged in.
y
Keyboard Layout
y
The Keyboard Layout field allows the adminis-
trator to modify the keyboard layout.
Enable Event Log Notification
y
With this option, you can select whether to
allow the host and client device to send their
event log information to the Connection Man-
agement Server.
Disconnect Message Filter
y
This option determines the type of message to
display when a session is disconnected.
- Show All: Shows all the error messages.
- Show Error and Warning Only: Shows the
error and warning messages only.
- Show Error Only: Shows the error messages
only.
- Show None: Shows nothing.
Using CLOUD Solution
41
OSD Tab
Display Tab
The OSD tab allows the administrator to modify
the On Screen Display (OSD) parameters.
The Display tab allows the user to configure the
EDID function of the monitor.
NOTE
NOTE
The OSD parameters can also be configured
using the Webpage Administration Interface.
The Enable display override function can be
used when the EDID function of the monitor is
not running.
y
y
<Figure 2-27: OSD Configuration>
<Figure 2-28: Display Configuration>
Screen-Saver Timeout
y
The Screen-Saver Timeout field allows the
administrator to set a time limit for the screen
saver. The time limit is defined in seconds.
The maximum time is 9999 seconds. If it is set
to 0 seconds, the screen saver will be turned
off.
Using CLOUD Solution
42
Reset Tab
Diagnostics Window
The Reset tab allows the administrator to reset all
configurable parameters stored in Flash.
In the Diagnostics window, the administrator can
access the window tab to diagnose the portal. The
Diagnostics window has the following tabs:
NOTE
Event Log
y
y
y
y
Session Statistics
PCoIP Processor
Ping
The Reset function can also be accessed
through the Webpage Administration Inter-
face.
y
Each tab has the Close button to close the window.
Event Log Tab
y
The Event Log tab allows the administrator to view
and delete the event log messages from the portal.
NOTE
The event log (regardless of the quantity) can
also be reset using the Webpage Administra-
tion Interface.
y
<Figure 2-29: Reset>
Reset Parameters
y
The Reset Parameters [Reset] buttons resets
all settings and configurations to the factory
default settings. When this button is pressed,
an OSD message is displayed. This is to
prompt the administrator and prevent acciden-
tal reset.
<Figure 2-30: Event Log>
View Event Log Message
y
The View Event Log Message field displays the log
messages accompanied by the timestamp infor-
mation. The following two buttons are available:
Refresh
y
The Refresh button refreshes the displayed
event log messages.
Clear
y
The Clear button clears all event log mes-
sages.
Using CLOUD Solution
43
Session Statistics Tab
PCoIP Processor Tab
y
y
The Session Statistics tab allows the administra-
tor to view the PCoIP specific statistics of the last
active PCoIP session from the portal.
The PCoIP Processor tab allows the administrator
to view the portal PCoIP processor's uptime since
its last booting.
The session statistics (regardless of the quantity)
can also be viewed using the Webpage Adminis-
tration Interface.
NOTE
The PCoIP Processor Uptime can also be
viewed using the Webpage Administration
Interface.
y
<Figure 2-31: Session Statistics>
PCoIP Packets Sent
y
y
y
<Figure 2-32: PCoIP Processor>
The PCoIP Packets Sent field shows the total
number of PCoIP packets sent from the portal
to the host in the last active session.
PCoIP Packets Received
The PCoIP Packets Received field shows the
total number of PCoIP packets received from
the host to the portal in the last active session.
PCoIP Packets Lost
The PCoIP Packets Lost field shows the total
number of PCoIP packets lost in the last active
session.
Bytes Sent
y
y
y
The Bytes Sent field shows the total number of
bytes sent in the last active session.
Bytes Received
The Bytes Received field shows the total num-
ber of bytes received in the last active session.
Round Trip Latency
The Round Trip Latency field shows the total
round-trip PCoIP system (e.g. from the portal
to the host, then back to the portal) and the
network latency in milliseconds (+/- 1 ms).
Using CLOUD Solution
44
Ping Tab
Information Window
y
The Ping tab allows the administrator to perform a
ping test to the device and check if it can reach the
overall IP network. This is useful to check whether
the device can reach the host.
In the Information window, the administrator can
access the Version tab that contains the device
related information.
NOTE
NOTE
The version information can also be viewed
using the Webpage Administration Interface.
y
The Ping tab has no corresponding menu in
to the Webpage Administration Interface of
Section 1.
y
<Figure 2-34: Version>
MAC Address
y
<Figure 2-33: Ping>
Unique MAC address of a portal
Unique Identifier
Unique portal ID.
Serial Number
Unique portal serial number.
Firmware Part Number
Part number of PCoIP firmware.
Hardware Version
Portal hardware version
Firmware Version
Current PCoIP firmware version
Firmware Build ID
Destination
IP address or FQDN to perform the ping test
Interval
Interval between the ping packets
Packet Size
Ping packet size
Packets
Sent
The number of ping packets sent
Received
The number of ping packets received
Start button
Button used to start the ping test with the en-
tered IP address or FQDN
Stop
y
y
y
y
y
y
y
y
y
y
y
y
y
y
y
Revision code of the current PCoIP firmware
Firmware Build Date
Build date of the PCoIP firmware
PCoIP Processor Revision
This field shows the revision code of the
PCoIP processor. TERA1x00 Revision A sili-
cone is denoted by 0.0 and TERA1x00 Revi-
sion B silicone is denoted by 1.0.
Bootloader Version
y
Button used to stop the started ping test
y
y
Version of the current PCoIP boot loader
Bootloader Build ID
Revision code of the current PCoIP boot
loader
<Bootloader Build Date>
y
Build date of the current PCoIP boot loader
Using CLOUD Solution
45
User Settings Window
Mouse Tab
y
In the User Settings window, the administrator can
access the tab to select the mouse and keyboard
and define the PCoIP image quality.
The Mouse tab allows the user to modify the OSD
and RDP session's mouse cursor speed setting.
NOTE
The User Settings window has the following tabs:
VMware View
Mouse
Keyboard
Image
Display Topology
Touch Screen
y
y
y
y
y
y
The OSD mouse cursor speed setting does
not affect the mouse cursor settings when a
PColP session is active unless the Local Key-
board Host Driver function is being used. (see
PColP Host Software User Guide for more
information).
The Mouse tab has no corresponding menu
in the Webpage Administration Interface of
Section 1.
y
y
VMware View Tab
y
The VMware View tab allows user to specify the
client behavior for when a user cannot check the
secure connection to a server.
<Figure 2-36: Mouse>
<Figure 2-35: VMware View>
Mouse Speed
The Mouse Speed field allows the user to set
the portal's mouse cursor speed.
y
Reject the unverifiable connection (Secure)
Connection can be established only when the
certificate is verified and otherwise it cannot.
Warn if the connection may be insecure (De-
fault)
y
y
NOTE
The authentication status is checked and a
warning message is displayed, if required.
However, there is no connection limit.
Allow the unverifiable connection (Not Secure)
No authentication is required and no connec-
tion limit exists.
The Mouse Speed can also be configured via
the PCoIP Host Software. For more informa-
tion on using the PCoIP Host Software, refer
to the PCoIP Host Software User Guide.
y
y
Using CLOUD Solution
46
Keyboard Tab
Image Tab
y
y
The Keyboard tab allows the user to modify the
OSD and RDP session's keyboard repeat setting.
The Image tab allows a user to change the image
settings on the PCoIP system.
NOTE
NOTE
The OSD keyboard setting does not affect the
keyboard settings when a PColP session is
active unless the Local Keyboard Host Driver
function is being used. (see PColP Host Soft-
ware User Guide for more information).
The Keyboard tab has no corresponding
menu in the Webpage Administration Inter-
face of Section 1.
The Image parameters can also be configured
using the Webpage Administration Interface.
y
y
y
<Figure 2-38: Image>
Image Quality Preference
y
The Image Quality Preference slider allows the
administrator to make compromises between
image quality and frame rate when network
bandwidth is limited. Sometimes, lower-quality
images at a higher frame rate may be re-
quired, while at other times, higher-quality im-
ages at a lower frame rate may be preferred.
In environments where the network bandwidth
is limited, moving the slider toward the Sharp-
er Image enhances the image quality.
When network bandwidth is not limited, the
PCoIP system will maintain perception-free
quality regardless of the Minimum Image Qual-
ity setting.
<Figure 2-37: Keyboard>
Keyboard Repeat Delay
y
The Keyboard Repeat Delay field allows the
user to set the portal's keyboard repeat delay.
Keyboard Repeat Rate
The Keyboard Repeat Rate field allows the
user to set the portal's keyboard repeat rate.
Repeat Settings Test Box
y
y
The Repeat Settings Test Box allows the user
to test the selected keyboard settings.
Using CLOUD Solution
47
Display Topology Tab
Touch Screen Tab
y
y
The Display Topology tab allows the user to specify
the position and alignment of a connected second-
ary monitor.
The Touch Screen tab allows the user to specify
the touch sensitivity and alignment when the moni-
tor supports the touch screen function.
NOTE
It is applicable when the VMware View Con-
nection Server version is 4.5 or later.
y
<Figure 2-40: Touch Screen>
Enable right click on hold
y
y
If this option is selected, clicking and holding
the touch screen for several seconds works
the same as the mouse right click.
Right Click Delay
<Figure 2-39: Display Topology>
Enable Configuration
y
When this option is selected, you can set the
display position and alignment.
You can save the settings by clicking the Apply
or OKbutton, and the settings will be reset if
you initialize the monitor set.
Display Layout
This option allows the user to specify the
direction of monitor connection: vertical or
horizontal.
This option allows the user to make moving
the pointer position work the same as the
mouse right click. You can also specify the
distance to move (from Long to Short).
Touch screen calibration
y
y
y
The alignment of a touch screen is started
when clicking the Start button.
Alignment
This option allows the user to specify the align-
ment position of the monitor to be connected
when there is a resolution difference between
the two monitors.
Primary
y
This option allows the user to change the
primary/secondary settings of the connected
monitor.
Make sure to read the Safety Precautions
before using the product.
Keep the Owner's Manual(CD) in an
accessible place for future reference.
The model and serial number of the SET
is located on the back and one side of the
SET. Record it below should you ever need
service.
MODEL
SERIAL
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