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HP Kayak XU & XW
PC Workstations
User’s Guide
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User’s Guide
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Welcome to Your HP Kayak XU & XW PC Workstations
Congratulations on the purchase of your new Hewlett-Packard
Kayak XU or XW PC Workstation. These high-performance PC
Workstations are equipped with:
•
One or two PentiumTM II processors, with 100 MHz bus support, in
slots for easy processor upgrading.
•
Intel 440BX AGPset optimized for Pentium II for concurrent
transactions through the processor bus, AGP bus, PCI bus, and
memory.
•
•
Processor-integrated level-two cache for improved performance.
64 MB or 128 MB of 100 MHz SDRAM ECC (error correcting code)
DIMM memory, upgradeable to 1GB.
•
A high performance 2D graphics solution (XU models) or a state-of-
the-art 3D graphics solution that supports OpenGL acceleration (XW
models).
•
•
•
HP MaxiLife for top reliability and maximized uptime, ensuring
smooth and trouble-free functioning.
An integrated Ultra ATA/33 controller on the PCI bus supporting the
fastest IDE devices.
An integrated UltraWide 16-bit SCSI controller on the PCI bus (data
transfer rate of up to 40 MB per second) dedicated to internal hard
disk drives (HDDs).
•
An UltraWide 16-bit SCSI accessory board controller for external
peripherals (data transfer rate of up to 40 MB per second) and 8-bit
Ultra SCSI connectivity for internal devices (up to 20 MB per
second).
•
•
A RAIDport™ connector for acceleration of Internal UltraWide
16-bit SCSI channel with one or two hard disks.
A 32-bit PCI 10BT/100TX autosensing Ethernet LAN controller with
remote power-on and wake-up capability.
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•
•
Seven mass storage shelves:
❒ Five front-access shelves
❒ Two internal shelves.
Six slots for accessory boards:
❒ One AGP (Accelerated Graphics Port) slot
❒ Three 32-bit PCI (Peripheral Component Interconnect) slots
❒ One 16-bit ISA (Industry Standard Architecture) slot
❒ One combination ISA or PCI slot.
•
•
•
•
A CD-ROM drive.
An integrated 16-bit full duplex high fidelity audio interface.
An HP enhanced keyboard.
For XU models — an HP enhanced mouse with scroll wheel that
enables you to scroll without using the scroll bars.
For XW models — an HP enhanced 3-button mouse with added
functionality when used with certain Windows NT applications
•
•
•
A stereo headset with microphone.
Headphone and microphone jack on the front panel.
An HP UltraFlow cooling system with multiple temperature-
regulated fans to optimize cooling.
•
MIDI/Joystick interface connector (dual channel), audio Microphone
IN jack, audio LINE IN jack, and audio LINE OUT jack on the rear
panel.
•
•
•
One parallel port, two USB connections, two mini DIN connectors
(keyboard and mouse), and two serial ports on the rear panel.
System BIOS and Video BIOS stored in Flash ROMs (for easy
upgrading).
BIOS support for ISA “Plug and Play” accessory board configuration.
NOTE
The PentiumTM II processor installed in your HP Kayak XU or XW PC
Workstation provides the best performance when used with 32-bit
operating systems and applications.
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Who This Manual Is For
This manual is for anyone who wants to:
•
•
•
•
•
Set up the PC Workstation for the first time.
Configure the PC Workstation.
Add accessories to the PC Workstation.
Troubleshoot problems on the PC Workstation.
Find out where to get more information and support.
Important Safety Information
WARNING
If you have any doubt that you can lift the PC Workstation or display
safely, do not try to move it without help.
For your safety, always connect the equipment to a grounded wall
outlet. Always use a power cord with a properly grounded plug, such
as the one provided with this equipment, or one in compliance with
your national regulations. This PC Workstation is disconnected from
the power by removing the power cord from the power outlet. This
means the PC Workstation must be located close to a power outlet that
is easily accessible.
For your safety, never remove the PC Workstation’s cover without first
removing the power cord from the power outlet, and any connection to
a telecommunications network. Always replace the cover on the
PC Workstation before switching it on again.
To avoid electric shock, do not open the power supply. There are no
user-serviceable parts inside.
This HP PC Workstation is a class 1 laser product. Do not attempt to
make any adjustment to the laser units.
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WARNING
There is a danger of explosion if the battery is incorrectly installed. For
your safety, never attempt to recharge, disassemble, or burn the old
battery. Replace the battery only with the same or equivalent type
recommended by the manufacturer. The battery is a lithium battery
which does not contain heavy metals; nevertheless, in order to protect
the environment, do not dispose of the batteries in household waste.
Please return used batteries to the shop from which you bought them,
to the dealer from whom you purchased the PC, or to Hewlett Packard,
so that they can either be recycled or disposed of in an environmentally
sound way. Returned used batteries will be accepted free of charge.
Important Ergonomic Information
It is strongly recommended that you read the ergonomic information
before using your PC Workstation. If you are using Windows NT 4.0,
open the Start menu in the task bar and select Help. Then double-click
the help topic “Working in Comfort”.
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Contents
1 Setting Up and Using Your PC Workstation
Unpacking Your PC Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Connecting the Mouse, Keyboard, Display and Printer . . . . . . . . . . . 3
Connecting to a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Connecting Audio Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Connecting an External SCSI Accessory . . . . . . . . . . . . . . . . . . . . . . . 6
Connecting the Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Your PC Workstation’s Hardware Control Panel. . . . . . . . . . . . . . . . . 9
Starting and Stopping Your PC Workstation . . . . . . . . . . . . . . . . . . . 10
Starting Your PC Workstation for the First Time . . . . . . . . . . . . . . . . . . . 10
Initializing Your Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Creating Back-up Diskettes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Starting Your PC Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Stopping Your PC Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Using Your HP Enhanced Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Using Your HP Enhanced Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Setting Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Setting an Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Setting a User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Using Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Additional Information and Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
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Recycling an Old HP PC Workstation . . . . . . . . . . . . . . . . . . . . . . . . 21
2 How to Install Accessories Inside Your PC Workstation
Supported HP Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Removing and Replacing the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Removing the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Replacing the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Moving the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Installing Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Main Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Installing More Memory on the Video Adapter . . . . . . . . . . . . . . . . . . . . 34
Installing Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Connecting Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Installing a Hard Disk Drive in an Internal Shelf . . . . . . . . . . . . . . . . . . . 40
Installing a Hard Disk Drive in a Front-Access Shelf . . . . . . . . . . . . . . . 43
Completing the Installation of a Hard Disk Drive . . . . . . . . . . . . . . . . . . 46
Installing a Drive in a Front-Access Shelf . . . . . . . . . . . . . . . . . . . . . . . . 47
Completing the Installation of a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Installing Accessory Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Installing the Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Installing a Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
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3 Troubleshooting Your PC Workstation
Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
HP Summary Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
HP Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
If Your PC Workstation Does Not Start Properly . . . . . . . . . . . . . . . 59
Display is Blank and There Are No Error Messages . . . . . . . . . . . . . . . . 59
If you are Unable to Change any Values in Setup. . . . . . . . . . . . . . . . . . . 61
If a POST Error Message is Displayed . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
If You Cannot Turn Off Your PC Workstation . . . . . . . . . . . . . . . . . . 63
If Your PC Workstation Has a Hardware Problem . . . . . . . . . . . . . . 64
Display Does Not Work Properly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
If Your Keyboard Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
If Your Mouse Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
If Your Printer Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
If the Flexible Disk Drive Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . 66
If the Hard Disk Drive Does not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
If the CD-ROM Drive Has a Problem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
The CD-ROM Drive Does not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
No Sound from the CD-ROM Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
The CD-ROM Drive is Idle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
The CD-ROM Drive Does not Open . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
If an Accessory Board Does not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
If Your PC Workstation Has a Software Problem . . . . . . . . . . . . . . . 72
If You Have Forgotten Your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
If You Can’t Start the Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
If the Date and Time Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
If Your Application Software Does Not Work . . . . . . . . . . . . . . . . . . . . . . 73
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If You Have a Network Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
If Your PC Workstation Has an Audio Problem . . . . . . . . . . . . . . . . . . . . 74
Using HP MaxiLife to Diagnose Problems . . . . . . . . . . . . . . . . . . . . 75
Other Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
HP Hardware Diagnostics Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
4 Technical Information
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Power Consumption Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Maximum Loads Available for Accessory Slots . . . . . . . . . . . . . . . . . . . . 85
IRQs, DMAs, and I/O Addresses Used by Your PC Workstation . . . . . . . 86
Audio Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Video Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
SCSI Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Disk Striping Features (FastRAID) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Network Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
The HP FastRAID Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
The PC Workstation’s Rear Connectors . . . . . . . . . . . . . . . . . . . . . . 95
System Connectors and Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
System Board Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Internal Audio Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
System Board Switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
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The HP Summary Screen and Setup Program . . . . . . . . . . . . . . . . . 101
Viewing the HP Summary Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Starting the HP Setup Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Saving Your Changes and Leaving Setup . . . . . . . . . . . . . . . . . . . . . . . . 102
Configuring Your Network Connection . . . . . . . . . . . . . . . . . . . . . . 103
Controlling the Network Security Features . . . . . . . . . . . . . . . . . . . . . . 103
Selecting the Boot Device Priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Configuring a SCSI Accessory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Using SCSI Select . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Using the SCSI Configuration Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Default Settings You Can Change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Starting the SCSI Configuration Utility . . . . . . . . . . . . . . . . . . . . . . . . . .114
Main Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Adapter Utilities Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Adapter Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Device Selections Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Device Setup Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Exiting from the Configuration Utility . . . . . . . . . . . . . . . . . . . . . . . . . .121
Using the ArrayConfig Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Creating a New Array. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Managing an Existing Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Making the Array Bootable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Displaying Array Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Deleting an Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Initializing an Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Adding and Deleting Spares. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Optimizing Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Resolving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
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5 Hewlett Packard Support and Information Services
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Your HP-Authorized Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
HP SupportPack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
HP Support Assistant CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Hewlett-Packard Information Services . . . . . . . . . . . . . . . . . . . . . . 143
HP Forum on CompuServe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
HP Forum on America Online. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
HP World Wide Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Ordering Drivers and BIOS on Diskette . . . . . . . . . . . . . . . . . . . . . 145
HP Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Hewlett-Packard Telephone Support. . . . . . . . . . . . . . . . . . . . . . . . 147
Lifeline Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
HP Network Phone-in Support Service (NPS) . . . . . . . . . . . . . . . . 149
Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Hewlett-Packard Marketing Headquarters . . . . . . . . . . . . . . . . . . . 151
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Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Regulatory Information and Warranty . . . . . . . . . . . . . . . . . . . 165
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1
Setting Up and Using Your
PC Workstation
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1 Setting Up and Using Your PC Workstation
Unpacking Your PC Workstation
Unpacking Your PC Workstation
WARNING
If you are in any doubt that you can lift the PC Workstation and the
display safely, do not try to move them without help.
1 When you receive your PC Workstation, unpack all of the
components:
•
•
•
•
Computer and power cords
Display and its video cable
HP enhanced keyboard, mouse, and headphones
Manuals and driver kit.
NOTE
Device drivers, HP utilities, and an online Network Administrator Guide
are preloaded on your system and provided in a driver kit.
2 Place the PC Workstation on (or under) a sturdy desk with easily
accessible power outlets and enough space for the keyboard, mouse,
and any other accessories.
3 Position the PC Workstation so that its rear connectors are easily
accessible.
4 Place the display next to the computer.
Installation Tools
No tools are required to install your PC Workstation. However, if you
plan to install a disk drive or an accessory board inside your
PC Workstation, you will need a flat-blade screwdriver. For more
information on installing accessories, refer to "How to Install
Accessories Inside Your PC Workstation", on page 23.
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1 Setting Up and Using Your PC Workstation
Connecting the Mouse, Keyboard, Display and Printer
Connecting the Mouse, Keyboard, Display and Printer
Connect the mouse, keyboard, and display to the back of the
PC workstation. The connectors are shaped to go in one way only.
Tighten the display cable attachment screws.
Serial A
Port
Serial B
Port
Mouse
Connector
Parallel
Connector
Keyboard
Connector
2 USB Connectors
(see note below)
Monitor
Connector
Connect the printer cable to the back of the computer and tighten the
attachment screws. Use the connector labeled:
•
•
•
Parallel (25-pin parallel connector) for a parallel device.
Serial A (9-pin serial connector) for a serial device.
Serial B (9-pin serial connector) for a second serial device.
NOTE
The Universal Serial Bus (USB) connectors can be used for USB
accessories. Most USB accessories are automatically configured as soon
as they are physically attached to the PC Workstation. USB accessories
are not supported by all operating systems.
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1 Setting Up and Using Your PC Workstation
Connecting to a Network
Connecting to a Network
Your PC Workstation has a 10BT/100TX LAN interface adapter.
The LAN adapter supports both 10 Mbit/s and 100 Mbit/s operations
and automatically detects which network type is being used.
1 Connect the RJ-45 plug on your network cable to the LAN connector
on the LAN Adapter. Push the plug into the connector until the plug
clicks into place.
The board shown here is
a combined SCSI/LAN
board.
2 Attach the other end of the LAN cable to a hub (or into a wall socket
that is connected to a hub).
Let your Network Administrator know that you are connecting your
PC Workstation to the network.
For further instructions on configuring your network connection,
refer to “Configuring Your Network Connection” on page 103.
Refer also to the online Network Administrator’s Guide
(preloaded onto your PC Workstation) for further instructions on
setting up your PC Workstation for a LAN connection.
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1 Setting Up and Using Your PC Workstation
Connecting Audio Accessories
Connecting Audio Accessories
Your PC Workstation has a Headphone Out jack and a Microphone In
jack on the Audio Front Panel (see page 98 for more information). A
LINE IN jack, LINE OUT jack, MIC IN jack, and MIDI/Joystick
connector are located on the rear panel (see page 95 for details).
LINE OUT jack
Dual MIDI/Joystick
connector
Audio Front Panel
NOTE
The internal speaker and LINE OUT
jack on the rear panel of your
PC Workstation are deactivated
when you use the Headphones jack
on the Audio Front Panel.
MIC IN jack
LINE IN jack
The internal speaker is deactivated
when you use the LINE OUT jack.
External speakers you connect
should have a built-in power
supply.
The audio accessories shown
here (microphone, speakers, and
audio system) are not supplied
with your PC Workstation.
Volume can be controlled through
the HP enhanced keyboard, or the
software volume control.
WARNING
To avoid discomfort from unexpected noise, always turn down the
volume before connecting headphones or speakers.
Listening to loud sounds for prolonged periods may permanently
damage your hearing.
Before putting on headphones, place them around your neck and turn
down the volume. When you put on the headphones, slowly increase
the volume until you find a comfortable listening level, then leave the
volume control in that position.
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1 Setting Up and Using Your PC Workstation
Connecting an External SCSI Accessory
Connecting an External SCSI Accessory
Your PC Workstation is equipped with an UltraWide 16-bit SCSI
connector for external SCSI devices.
When an external SCSI device is connected, the UltraWide 16-bit SCSI
controller automatically switches to non-Ultra mode (maximum
capacity of 20 MBs per second).
An external SCSI device is connected as follows:
1 You should assign an unused SCSI address to the accessory. SCSI
addresses range from 0 to 15 for wide 16-bit SCSI. The SCSI
address 0 is reserved for the first SCSI hard disk drive and SCSI
address 7 is reserved for SCSI controller (the default for narrow and
wide SCSI devices).
Refer to the manual provided with the SCSI accessory for
instructions on selecting a SCSI address.
NOTE
You don’t need to set a SCSI address for Plug and Play SCSI devices
(SCSI devices which support the SCAM protocol).
2 Make sure the SCSI accessory is terminated correctly—either
internally or by a terminating resistor (refer to the manual provided
with the SCSI accessory).
Make sure the SCSI
accessory is terminated
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1 Setting Up and Using Your PC Workstation
Connecting an External SCSI Accessory
3 Connect the SCSI accessory to your PC Workstation’s external 16-bit
SCSI connector with a shielded SCSI cable.
4 Refer to the manual provided with the SCSI accessory to learn how
to install any software that may be necessary to use it.
NOTE
The total length of the external SCSI cables should not exceed 3 meters
(approximately 10 feet).
Contact your dealer to order shielded HP SCSI cables to connect
external SCSI accessories.
See page 37 for information on how to connect internal SCSI devices.
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1 Setting Up and Using Your PC Workstation
Connecting the Power Cords
Connecting the Power Cords
1 Remove any warning labels that may be covering the computer’s
power connector on the rear of the computer.
2 Connect the power cords to the display and the computer. (The
connectors are shaped to go in one way only.)
PC Workstation
Power Connector
Grounded Outlet
Monitor Power Connector
3 Connect the display’s power cord and the computer’s power cord to
grounded outlets.
WARNING
For your safety, always connect the equipment to a grounded wall
outlet. Always use a power cord with a properly grounded plug, such
as the one provided with this equipment, or one in compliance with
your national regulations. This PC Workstation is disconnected from
the power by removing the power cord from the power outlet. This
means the PC Workstation must be located close to a power outlet that
is easily accessible.
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1 Setting Up and Using Your PC Workstation
Your PC Workstation’s Hardware Control Panel
Your PC Workstation’s Hardware Control Panel
The hardware control panel is located on the front of your
PC Workstation.
Hard Disk Activity Light
LCD Control Buttons
Network Activity Light
Power On/Off Button
and LED
Reset Button
PC Lock Button
and LED
PC Lock Button
With HP Lock installed, you can use this button to prevent
unauthorized access of your PC Workstation during your absence. Your
applications will remain active. You unlock the PC Workstation by
entering a password (refer to “Setting Passwords” on page 18).
HP MaxiLife and it’s
Liquid Crystal Display
(LCD)
HP MaxiLife and it’s LCD helps you diagnose problems with your PC
Workstation and provides system information you may need to obtain
support. Press one of the LCD control buttons to display the menu. Use
to scroll through the menu items and
to select the item
required. For more information on using the LCD, refer to “Using HP
MaxiLife to Diagnose Problems” on page 75.
Network Activity Light This light glows/flickers when your PC Workstation is accessing
the network.
Hard Disk Activity Light This light glows/flickers when your hard disk drive is being accessed.
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1 Setting Up and Using Your PC Workstation
Starting and Stopping Your PC Workstation
Starting and Stopping Your PC Workstation
Starting Your PC Workstation for the First Time
If your PC Workstation has preinstalled software, it is initialized the
first time you start the PC Workstation. The software initialization
process takes a few minutes. This process sets up the software in your
language and sets up your software to use the hardware installed in
your computer (you can change the settings after the software has
been initialized).
Initializing Your Software
NOTE
Do NOT switch OFF the PC Workstation while the software is being
initialized—this could cause unexpected results.
To initialize your software:
1 Turn on the display first, and then the PC Workstation.
When the PC Workstation is switched on, the HP PC Workstation’s
logo is displayed. The PC Workstation performs a Power-On-Self-
Test (POST). Press
if you want to view the POST details in the
HP Summary Screen (refer to “The HP Summary Screen and Setup
Program” on page 101).
If an error is detected during the Power-On-Self-Test, the
PC Workstation will automatically display the error. You may be
prompted to press
error.
to start the Setup program to correct the
2 The software initialization routine starts. It displays the software
license agreement, gives you an opportunity to read Working in
Comfort (ergonomic advice for computer users), and then asks
questions about the PC Workstation. For example:
•
The name of the person who will use the PC Workstation and your
company name. (If necessary, the name of the user can be
modified later.)
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1 Setting Up and Using Your PC Workstation
Starting and Stopping Your PC Workstation
•
•
The current date and time.
The type of printer (for example, HP LaserJet 5L). This is shown
on the front of the printer. You also need to enter the connection
used by the printer.
3 While the initialization program is running, you can complete the
Warranty Registration card that came with this manual.
4 When the initialization routine has finished, click OK and the
PC Workstation will restart.
Creating Back-up Diskettes
It is very important that you create master diskettes for your preloaded
application software and as an Emergency Repair Disk for the
operating system, as soon as possible. HP recommends that you use
new diskettes for this purpose. To create these back-up diskettes,
follow the instructions that appear on screen when you first start your
PC Workstation.
For more information on how to create these diskettes, refer to the
documentation that came with your application software or operating
system.
Starting Your PC Workstation
1 Before you start your PC Workstation, first switch on the display.
2 Start your PC Workstation in one of these ways:
•
•
Press the power button on the front panel.
Press the keyboard space bar.
The keyboard power-on feature will work only if Space-bar is
enabled in the Power menu of the Setup program (refer to page
101) and the system board switch 8 (KEYB power) is DOWN (the
default setting). Refer to page 99 for more information on system
board switches.
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1 Setting Up and Using Your PC Workstation
Starting and Stopping Your PC Workstation
When you switch on the computer, it carries out the Power-On-Self-
Test (POST) while the PC Workstation’s logo is displayed. If you
wish to view the POST details, press to get the HP Summary
Screen. If there is an error in the POST, the error will automatically
be displayed. For details, refer to “If a POST Error Message is
Displayed” on page 61.
3 If you have set a password in the PC Workstation’s Setup program,
the password prompt displays after the POST has completed. If the
Password prompt is displayed, type your password and press
to be able to use the PC Workstation.
Stopping Your PC Workstation
To stop the PC Workstation, make sure that you have exited all
programs and the operating system (if necessary), and then press the
power button on the control panel.
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1 Setting Up and Using Your PC Workstation
Using Your HP Enhanced Keyboard
Using Your HP Enhanced Keyboard
The HP enhanced keyboard includes soft keys you can use to:
•
•
Display and configure the actions assigned to keys.
Perform one-touch shortcuts to start applications, open files, or
open sites on the WWW.
•
•
•
•
Launch the Internet browser supplied with your system.
Lock or suspend your PC Workstation.
Access HP TopTools and customer information.
Mute or adjust the volume of the audio system.
Menu key
Internet key
Lock/Suspend key
HP TopTools
Shortcut key
HP Customer
Information
Mute key
Volume
control
keys
Shortcut keys
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1 Setting Up and Using Your PC Workstation
Using Your HP Enhanced Keyboard
Menu Key
Pressing the Menu soft key displays the soft key section of the HP
enhanced keyboard on your screen. Click any of the keys on the screen
to display the action assigned to an individual key or to change or
assign an action to a key. Shortcut keys are provided specifically for
user-defined actions.
Shortcut Keys
The Shortcut soft keys can be used to start an application, open a
document, or open a site on the Internet. Actions can be assigned to
the Shortcut keys by pressing the Menu key and clicking the key you
want to configure in the keyboard displayed on your screen.
Internet Key
This soft key is used to start the Netscape™ Communicator 4.0
browser configured on the PC Workstation (default setting). The
Microsoft® Internet Explorer is also available.
Lock/Suspend Key
The action of the Lock/Suspend key is configured by pressing the Menu
Key, and then clicking on Configure,the Extended Keystab and the
onscreen Lockbutton. With HP Lock installed, the actions you can
specify for the Lock/Suspend key are:
•
•
Launch screen saver
Lock the front panel
HP TopTools
Pressing this soft key opens HP TopTools. This application helps you
manage and reduce overall ownership costs and provides advanced
PC management tools that can, for example, be used for remote BIOS
updates and security management.
NOTE
Before using HP TopTools for the first time, you must install it
as follows: From the Start menu, select Programs, then
HP DMI, then Setup. The HP TopTools application is installed
automatically.
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1 Setting Up and Using Your PC Workstation
Using Your HP Enhanced Keyboard
The System Health window of the HP TopTools hardware monitoring
facility provides information on:
•
•
•
•
Fan Control in the HP UltraFlow cooling system
System Temperature for PC Workstation components
ECC Error Notification (only when ECC DIMMs are installed)
Voltage Monitoring for components
HP Customer
Information
This soft key accesses HP Customer Information, which includes:
•
•
•
•
•
•
Information on product features
The preloaded software on the system
Details on how to configure the HP enhanced keyboard
Information on how to configure the WWW browser
Detailed HP support information
Links to the HP PC and PC Workstation website
Mute and Volume Keys Pressing the Mute key mutes the audio, or restores the audio if it has
been muted. The Volume keys can be used to control the volume level.
For more information on controlling audio on your system, see the
Using Sound guide preloaded onto your PC Workstation.
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1 Setting Up and Using Your PC Workstation
Using Your HP Enhanced Mouse
Using Your HP Enhanced Mouse
Context Menu/Alternate
Select Button
Scroll/Zoom Wheel
Click/Select Button
XU Models
XU Models
Your HP enhanced mouse includes the following additional features:
•
A combination mouse wheel/button that enables you either to scroll
down by pushing the mouse wheel forwards and scroll up by pushing
it backwards.
•
A mouse wheel that enables you to zoom in (enlarge) by holding the
Ctrlkey down and pushing the mouse wheel forwards, or zoom out
(reduce) by holding the Ctrlkey down and pushing it backwards.
NOTE
The scroll functions only work in Windows NT and Windows 95
applications that support scrolling. The zoom function works only in
Microsoft Office 97 compatible applications that support zoom.
Using the mouse setup, you can assign each mouse button and the
mouse wheel to a different function. Also, you can change the scroll
function to work in a different way.
To do this or to see the available scroll options, click the Startbutton,
select Settings—Control Panel, double-click Mouse, and select the
Buttonstab.
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1 Setting Up and Using Your PC Workstation
Using Your HP Enhanced Mouse
Context Menu/Alternate
Select Button
XW Models
AdditionalControlButton
for 3D CAD/CAM
Applications
Click/Select Button
XW Models
Your HP enhanced mouse includes the following additional features:
•
A third control button — useful when using certain 3D CAD, CAM
and other graphics-intensive Windows NT applications.
•
Control buttons can be customized, using mouse setup, to perform
different control functions according to user requirements.
NOTE
The third button control will only work in Windows NT and Windows 95
applications that support a third control button.
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1 Setting Up and Using Your PC Workstation
Setting Passwords
Setting Passwords
You can set two passwords, the Administrator (or Supervisor)
password and the User password, to provide two levels of protection
for your PC Workstation. You set both passwords using the Security
menu in the Setup program ( refer to “The HP Summary Screen and
Setup Program” on page 101).
Setting an Administrator Password
Set the Administrator password to protect the PC Workstation’s
configuration in Setup. An Administrator password can provide a
power-on password prompt that prevents your PC Workstation from
being started or used in your absence. You can also use this password
to start the PC Workstation when the keyboard and mouse are
locked—you must type the password and press
keyboard.
to unlock the
If you have set both an Administrator password and a User password,
and you enter the Setup program using the User password, you will be
restricted in your ability to change setup items. If you enter the Setup
program with an Administrator password, you will have no restrictions.
To set an Administrator password:
1 Start the Setup program ( refer to “The HP Summary Screen and
Setup Program” on page 101).
2 Select the Security menu.
3 Select the Administrator password submenu.
4 Choose the Set Administrator password setup item. You will be
asked to enter your password twice. Save your changes when you
exit the Setup program by selecting Exit, then Exit Saving Changes.
To remove the password, follow the same procedure as to set a
password. You will be asked to enter the existing password first. Then,
for the new password, leave the password field blank and press
. To confirm your choice, press
a second time.
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1 Setting Up and Using Your PC Workstation
Setting Passwords
NOTE
If you forget your password, refer to “If You Have Forgotten Your
Password” on page 72.
Setting a User Password
A User password can only be set if an Administrator password has
already been set.
Set a User password to:
•
Provide a power-on password prompt to prevent your
PC Workstation being started or used in your absence.
•
Start the PC Workstation when the keyboard and mouse are
locked—you must type the password and press
the keyboard ( refer to “The HP Summary Screen and Setup
Program” on page 101).
to unlock
If you have set both an Administrator password and a User password,
and you enter the Setup program using the User password, you will be
restricted in your ability to change setup items. If you enter the Setup
program with an Administrator password, you will have no restrictions.
To set a User password:
1 Start the Setup Program.
2 Select the Security menu.
3 Select the User Password submenu.
4 Choose the Set User Password setup item. You will be asked to enter
your password twice. Save your changes when you exit the Setup
program by selecting Exit, then Exit Saving Changes.
To remove the password, follow the same procedure as to set a
password. You will be asked to enter the existing password first. Then,
for the new password, leave the password field blank and press
. To confirm your choice, press
a second time.
NOTE
If you forget your password, refer to “If You Have Forgotten Your
Password” on page 72.
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1 Setting Up and Using Your PC Workstation
Using Power Management
Using Power Management
Power management enables you to reduce your PC Workstation’s
overall power consumption by slowing down the PC Workstation’s
activity when it is idle. To configure power management, refer to the
Power menu in the Setup program. ( refer to “The HP Summary
Screen and Setup Program” on page 101, for more information).
Refer to your operating system documentation for detailed information
about the capability of your operating system to implement power
management.
Additional Information and Help
Additional information about your PC Workstation is preloaded on your
PC Workstation’s hard disk drive. This information includes:
•
•
•
•
New features—what is new and special about your PC Workstation
Working in comfort—guidance on ergonomic issues
Using Sound—provides guidance on audio issues
Network Administrators Guide — provides instructions on setting up
your PC Workstation for a LAN connection.
•
Glossary
Users of Windows 95 and Windows NT 4.0 can access this information
by opening the Start menu in the task bar and selecting Programs>
HPInfo.
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1 Setting Up and Using Your PC Workstation
Recycling an Old HP PC Workstation
Recycling an Old HP PC Workstation
HP has a strong commitment towards the environment. This HP
PC Workstation has been designed to respect the environment as much
as possible.
HP can take an old computer back for recycling when it reaches the
end of its useful life.
In several countries, HP has a product take-back program. Collected
equipment is sent to one of HP’s recycling facilities in Europe or the
USA. As many parts as possible are reused, the remainder are recycled.
Special care is taken with batteries and other potentially toxic
substances, which are reduced to non-harmful components through a
special chemical process.
If you require more details about HP’s product take-back program,
contact your dealer or your nearest HP Sales Office.
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1 Setting Up and Using Your PC Workstation
Recycling an Old HP PC Workstation
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2
How to Install Accessories
Inside Your PC Workstation
This chapter explains how to install accessories, such as extra memory,
accessory boards, and additional disk drives, in your PC Workstation.
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2 How to Install Accessories Inside Your PC Workstation
Supported HP Accessories
Supported HP Accessories
This chapter describes how to install memory, mass storage devices,
and accessory boards in your computer.
Main Memory Upgrades
(DIMM slots for ECC SDRAM):
- 32 MB (Non-buffered)
Internal Mass
Storage Devices
- 64 MB (Non-buffered)
- 128 MB (Non-buffered)
- 256 MB (Registered - see note below)
Front Access Drives, for example:
- 3.5-inch 1.44 MB flexible disk drive
(one third height)
- 5.25-inch 1.2 MB flexible disk drive
(half height)
5 Pairs of Rails for Front
Access Devices:
- 3.5-inch disk drive rails
- 5.25-inch disk drive rails
- 5.25-inch tape drive (half height)
Up to six accessory boards
can be installed:
- One AGP slot (graphics)
- Three 32-bit PCI slots (one used by SCSI/LAN board, one with RAIDport)
- One combination PCI or ISA slot
- One 16-bit ISA slot
Contact your dealer for an up-to-date list of supported devices.
NOTE
256 MB registered ECC SDRAM DIMMs cannot be used with non-
buffered 32 MB, 64 MB or 128 MB DIMMs.
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2 How to Install Accessories Inside Your PC Workstation
Removing and Replacing the Cover
Removing and Replacing the Cover
WARNING
For your safety, never remove the PC Workstation’s cover without first
removing the power cord from the power outlet, and any connection to
a telecommunications network. Always replace the cover on the
PC Workstation before switching it on again.
Removing the Cover
1 Switch off the display and computer.
2 Disconnect all power cables and any telecommunications cables.
3 If necessary, unlock the cover using the key on the back panel.
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2 How to Install Accessories Inside Your PC Workstation
Removing and Replacing the Cover
4 Lift the two latches on the front sides of the computer upwards.
5 Grasp the cover on the sides at the back of the computer and slide it
forwards and off the computer.
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2 How to Install Accessories Inside Your PC Workstation
Removing and Replacing the Cover
Replacing the Cover
1 Ensure that you have installed all your accessories and that all
internal cables are properly connected and safely routed.
2 Ensure that the two latches on the front sides of the cover are lifted
up, and that the lock is unlocked.
3 Slide the cover onto the computer, making sure that the two guides
at the bottom of the case slide into the two rails at the base of the
computer. Firmly slide the cover backwards into position.
Press here on both sides
of the PC’s cover.
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2 How to Install Accessories Inside Your PC Workstation
Removing and Replacing the Cover
4 Lower the latches on the front sides of the cover.
5 If required, lock the cover using the key provided.
6 Reconnect all the power cables.
Intrusion Monitor
Your PC Workstation is equipped with an intrusion monitor, which is
located on the front of the PC Workstation, behind the Hardware
Control Panel. It is designed to detect whether your PC Workstation
has been opened since the last time it was used:
•
If your PC Workstation has been opened, it is assumed that the
system configuration has changed and a full start-up check is carried
out.
•
If your PC Workstation has not been opened, it is assumed that the
system configuration has not changed and a reduced start-up check
is carried out.
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2 How to Install Accessories Inside Your PC Workstation
Moving the Power Supply
Moving the Power Supply
You can slide the power supply unit out of the computer to improve
access to the system board and the cables at the rear of the disk drives.
1 Disconnect the computer’s power cord and any telecommunications
cable.
2 Remove the computer’s cover (see page 25).
3 Press the retaining buttons on each side of the HP UltraFlow airflow
guide and lift it partly out of the PC Workstation’s case.
Fan connection to
system board
HP UltraFlow
Airflow Guide
Retaining button
4 Remove the fan connection to the system board and lift the airflow
guide completely out of PC Workstation’s case.
5 Unscrew the four self-retaining screws at the back of the power
supply.
Unscrew the
self-retaining screws
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2 How to Install Accessories Inside Your PC Workstation
Moving the Power Supply
WARNING
To avoid electrical shock, do not open the power supply.
6 Slide the power supply out of the computer until it stops—the power
supply unit remains connected to the computer.
Power Supply
Slide the power
supply unit clear of
the computer
Replacing the Power 1 Check that all internal cables are safely routed.
Supply after Installing
Accessories
2 Slide the power supply back into the computer.
3 Tighten the four self-retaining screws.
4 Replace the HP UltraFlow airflow guide.
5 Reconnect the fan to the system board.
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2 How to Install Accessories Inside Your PC Workstation
Installing Memory
Installing Memory
Main Memory Modules
If you need more main memory to run your application software, you
can install up to 1GB of memory in four DIMM slots.
Main memory upgrades are available in single 32 MB, 64 MB and
128 MB Non-Buffered ECC SDRAM or 256 MB Registered ECC SDRAM
memory modules. You should note that Registered ECC SDRAM
cannot be used with Non-Buffered memory modules. Do not attempt to
combine these two types of memory.
CAUTION
Static electricity can damage electronic components. Turn off
all equipment. Do not let your clothes touch the accessory.
To equalize the static electricity, rest the accessory bag on top
of the power supply while you are removing the accessory from
the bag. Handle the accessory as little as possible and with care.
To install a main memory module:
1 Disconnect the computer’s power cord and any LAN or
telecommunications cable.
2 Remove the computer’s cover (see page 25).
3 Press the retaining buttons on each side of the HP UltraFlow airflow
guide and lift it partly out of the PC Workstation’s case.
Fan connection to
system board
HP UltraFlow
Airflow Guide
Retaining button
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2 How to Install Accessories Inside Your PC Workstation
Installing Memory
4 Remove the fan connection to the system board and lift the airflow
guide completely out of PC Workstation’s case.
5 Remove the Ultra wide 16-bit SCSI cable from the system board.
6 Remove the power supply and the transparent airflow guide covering
the processor sockets (if needed).
7 Remove the floppy disk drive data cable from the system board.
8 The location of the memory module slots is shown here.
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2 How to Install Accessories Inside Your PC Workstation
Installing Memory
9 Slide the memory module into the slot at 90° to the system board
(with the cutouts furthest away from the processor).
Slide the memory module into the
slot at 90 to the system board
o
Memory module
cutouts
Push the module until the
retaining clips click into position
10 Firmly press the memory module completely into the connector
until the retaining clips click into position.
11 Repeat this procedure for each additional memory module you want
to install.
12 Install any other accessories if necessary, then replace all units and
reconnect all cables and power cords. Replace the cover (see page
27).
13 Check the HP Summary Screen to verify the new configuration
(refer to “The HP Summary Screen and Setup Program” on page
101).
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2 How to Install Accessories Inside Your PC Workstation
Installing Memory
Installing More Memory on the Video Adapter
For XU Models
Your PC Workstation is equipped with a video adapter that supports 2D
and 3D graphics. If you need to have more video memory to display
more colors, higher resolutions, or for increased speed, you can install
more video memory on the video adapter.
To find out about available video memory upgrades, refer to the HP
World Wide Web Site at http://www.hp.com/go/kayaksupport/
Refer to page 90 for information on video resolutions.
CAUTION
Static electricity can damage electronic components. Turn off
all equipment. Do not let your clothes touch the accessory.
Handle the accessory as little as possible and with care.
To install a video memory module:
1 Switch off the display and computer, and disconnect the power
supply cables and any telecommunications cables. Remove the
computer’s cover (see page 25) and carefully place the
PC Workstation on its side.
2 Carefully remove the board from the accessory slot, holding the
board at each end by its top edge. Do not bend the board. With its
components facing up, place the board on a clean, flat, solid, static-
free surface. Handle the board by its edges.
(The different accessory
slots are identified in the
illustration on page 96.)
3 Attach the memory module to the connectors on the video adapter.
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4 Replace the video adapter in the computer. Carefully slide the board
back into its accessory slot. Firmly press the board into the socket.
Make sure that the board slides into the socket completely and does
not touch components on other boards. Secure the video adapter.
5 Install any other accessories before replacing the cover (see
page 27). Reconnect all cables and power cords.
Completing the Video 1 Switch on the PC Workstation.
Memory Installation
Procedure
2 Check the HP Summary Screen to verify the new configuration
(refer to "The HP Summary Screen and Setup Program", on page
101).
NOTE
If you need to use a special video driver for your application, you may
be asked to insert the CD-ROM or diskette containing the driver.
Video Adapter
Accessories Available
from Other Sources
Additional accessories, including memory upgrades and a video
MPEG module, are available for your video adapter. However, these
accessories cannot be ordered from HP. Contact your dealer for more
details about these accessories.
For XW Models with To add a texture module to the HP Visualize FX4, refer to the Textu re
Module Accessory User’s Guide shipped with this accessory.
HP Visualize FX4
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Installing Mass Storage Devices
Installing Mass Storage Devices
If you need extra mass storage space for your application software, you
can install additional mass storage devices.
The computer has two internal shelves (for hard disk drives) and five
front-access drive shelves (for front-access drives and hard disk
drives).
Your computer is supplied with one 3.5-inch flexible disk drive and a
CD-ROM drive. If your computer is supplied with a hard disk, the hard
disk will be installed in the second internal shelf
Two internal shelves
for 3.5-inch disks
Two shelves for 3.5-inch
drives
Three shelves for 5.25-inch
drives
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Connecting Devices
If you add an IDE Zip drive, hard disk drive, CD-ROM drive, CD-RW
drive, or tape drive, you need to connect it to power and data cables.
The data cables and connectors provided are shown below:
16-bit SCSI with five 68-pin SCSI connectors
Cable with one connector for
3.5-inch Flexible Disk Drive
34-pin connector
68-pin SCSI connectors
16-bit External 68-
pin SCSI connector
Cable with two 40-pin connectors for
IDE Drives, such as CD-ROM Drives,
Zip Drives or Hard Disk Drives.
8-bit SCSI with two
50-pin SCSI connectors
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Which Data Connectors Your PC Workstation has the following cables and connectors which may
be used by mass storage devices:
to Use
•
•
•
A cable for UltraWide 16-bit SCSI with five connectors.
A cable for UltraNarrow 8-bit SCSI with two connectors.
A flexible disk drive cable with a single connector. This supports a
flexible disk drive (the connector is attached to the flexible disk
drive supplied).
•
An Ultra ATA/33 IDE cable that supports two fast IDE devices. If you
install a CD-ROM drive, CD-RW drive, a Zip drive, or a third hard disk
drive, connect it to this cable.
Which Power
Connectors to Use
There are two different types of power connectors—these are shown
below.
Power Cables for Hard Disk
Drives, Zip Drives, Tape Drives,
CD-RW, and CD-ROM Drives
Power Cable for 3.5-inch
Flexible Disk Drive
Some of the power connectors will already be connected to devices. If
you install a device that requires a different connector, the connector
converter should be supplied with the device.
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Installing a Hard
Disk Drive
This PC Workstation has an integrated Ultra SCSI controller, an Ultra
SCSI interface board and an integrated Ultra ATA-33 IDE controller.
•
•
•
The Ultra ATA-33 IDE controller, on the PCI bus, supports up to two
fast (33 MB per second) IDE devices.
The Ultra wide 16-bit SCSI controller is dedicated to hard disk drives
and supports up to five internal SCSI devices.
The Ultra SCSI 16-bit interface board, installed in a PCI slot,
supports up to 13 external 16-bit SCSI devices and automatically
switches to non-Ultra or standard mode (data transfer rate of 20 MB
per second). The Ultra 8-bit internal connector supports up to two
internal peripherals at up to 20 MB per second.
Disk Striping
To achieve top performance through disk striping, a RAIDport™ is
provided on the system board aligned with PCI socket 3.
When the Adaptec® RAIDport adapter is installed in the PCI socket
and RAIDport, the adapter sets up and accelerates disk striping on
hard disks connected to the internal UltraWide 16-bit SCSI controller.
The Adaptec® RAIDport adapter should be used with one or two
stripped hard disks.
NOTE
Disk striping is supported only in Windows NT 4.0.
The Adaptec CI/O Array Manager software can be used to manage and
view the performance of the adapter.
Although the RAIDport adapter is normally set up to maximize disk
performance (“RAID 0” configuration), it can instead be configured to
provide mirroring for extra data security (“RAID 1” configuration).
For more information, refer to “The HP FastRAID Option” on page 94.
Before Installing an
IDE Hard Disk
Refer to the drive’s installation guide to see if you must set jumpers or if
there is a special installation procedure to follow.
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Before Installing a
SCSI Hard Disk
If you are installing an additional SCSI drive, you should assign an
unused SCSI address to this accessory. SCSI addresses range from 0 to
7 for Ultra narrow 8-bit SCSI and from 0 to 15 for Ultra wide 16-bit SCSI.
SCSI address 0 is used by the first SCSI hard disk drive and SCSI address
7 is reserved for the integrated SCSI controller (the default for narrow
and wide SCSI devices).
NOTE
You do not need to select a SCSI address for Plug and Play SCSI hard
disks (SCSI hard disks that support the SCAM protocol). SCAM is
disabled if the RAIDport adapter is installed.
You should assign an unused SCSI address to the second SCSI hard
disk drive (for example, SCSI address 1).
The SCSI address is usually configured with jumpers on the SCSI hard
disk drive. Refer to the installation guide supplied with the drive for
information on selecting a SCSI address.
Some internal SCSI disk drives may have termination resistors that
must be removed or disabled before installation in your computer.
Refer to the drive’s installation guide for more details and to see if there
is a special installation procedure to follow.
Installing a Hard Disk Drive in an Internal Shelf
CAUTION
Hard disk drives larger than one inch (1”) in height can only be
housed in the lower internal shelf.
1 Disconnect the computer’s power cord and any telecommunications
cable.
2 Remove the computer’s cover (see page 25).
3 Remove the fan connection to the system board (see the illustration
on page 29).
4 Press the retaining buttons on each side of the HP UltraFlow airflow
guide and lift it out of the PC Workstation’s case.
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5 Slide the power supply out to improve access to the internal shelf
(see page 29).
6 Slide the drive into position in the first internal shelf and align the
screw holes in the drive with the four self-retaining screws in the
drive shelf.
Screw hole
Align the hole in the drive
with the hole in the drive shelf
Self-retaining
screw
7 Secure the drive with the four self-retaining screws.
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8 Locate the appropriate data cable for the hard disk drive.
Wide SCSI devices should be
connected to a free SCSI connector
on the SCSI cable (you can add up
to five SCSI devices).
IDE drives should be connected to a
free IDE connector on the IDE cable
(you can add up to two IDE devices).
Up to 13 external SCSI devices can be
connected via the external SCSI
connector.
Narrow SCSI devices should be
connected to a free SCSI connector on
the SCSI cable (you can add up to two
SCSI devices).
9 Connect the power cable and the data cable to the rear of the drive.
(The connectors are shaped to go in one way only.)
Power Cable
Data Cable
10 Install any other accessories before completing the installation.
11 Turn to page 46 to complete the installation.
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Installing a Hard Disk Drive in a Front-Access Shelf
NOTE
To ensure your hard disk drive is properly located and cooled, you
should only install drives that are up to one inch (1”) in height and of a
speed equal to or less than 7200 rpm in this shelf.
1 Disconnect the computer’s power cord and any telecommunications
cable.
2 Remove the computer’s cover (see page 25).
3 Remove the fan connection to the system board (see the illustration
on page 29).
4 Press the retaining buttons on each side of the HP UltraFlow airflow
guide and lift it out of the PC Workstation’s case.
5 Slide out the power supply to provide better access to the disk drive
cables (see page 29).
6 Unscrew and remove an unused drive tray.
Remove the
drive tray
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7 Mount the drive on the tray as shown below.
Fix the drive to
the tray
Set the drive on
the tray
8 Slide the drive tray into the drive shelf and secure it.
Slide the drive tray
into the drive shelf
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9 Locate the appropriate data cable for the disk drive.
Wide SCSI devices should be
connected to a free SCSI connector
on the SCSI cable (you can add up
to five SCSI devices).
IDE drives should be connected to a
free IDE connector on the IDE cable
(you can add up to two IDE devices).
Up to 13 external SCSI devices can be
connected via the external SCSI
connector.
Narrow SCSI devices should be
connected to a free SCSI connector on
the SCSI cable (you can add up to two
SCSI devices).
10 Connect the data and power cables to the rear of the device. (The
connectors are shaped to go in one way only.)
Data Cable
Power Cable
11 Slide the power supply back into position, and tighten the four self-
retaining screws (see page 30).
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12 Replace the HP UltraFlow airflow guide and reconnect the fan to the
system board (see the illustration on page 29).
13 Install any other accessories before replacing the cover and
completing the installation.
14 Follow the instructions below to complete the installation.
Completing the Installation of a Hard Disk Drive
When a SCSI Hard Disk 1 Switch on the computer.
Drive Is Installed
2 To ensure compatibility, use the FDISK utility to delete any
partitions on the new hard disk.
3 Re-boot the computer.
Refer to the operating system documentation for information on
formatting a drive.
When an IDE Drive
Is Installed
1 Switch on the computer.
2 To display the device in POST, press
while the PC Workstation
re-starts.
3 If an error message appears, follow the instructions provided by the
Error Message Utility. When prompted, press
program.
to run the Setup
4 Select the Advanced menu, and the IDE Devices submenu. In the
Primary Master item, check that the details for the device have been
correctly detected by the Setup program.
5 Press
to save and exit Setup.
Refer to the operating system documentation for information on
formatting a drive.
NOTE
If an IDE drive is removed, switch on the computer. The system BIOS
will detect that the device is missing. Press
to confirm that you want
to remove the device. The system configuration will be updated
automatically.
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Installing a Drive in a Front-Access Shelf
These instructions explain how to install a drive (such as a flexible disk
drive, a CD-ROM drive, CD-RW drive, or a tape drive) in one of the
front-access drive shelves. You should also refer to the manual supplied
with the drive for any additional installation instructions.
Before Installing an
IDE Device
Refer to the drive’s installation guide to see if you must set jumpers or if
there is a special installation procedure to follow.
Before Installing a
SCSI Device
If you are installing a SCSI device, refer to the section “Before Installing
a SCSI Hard Disk” on page 40 before using the following instructions.
1 Disconnect the computer’s power cord and any telecommunications
cable.
2 Remove the computer’s cover (see page 25).
3 Slide out the power supply to provide better access to the disk drive
cables (see page 29).
4 If installing a drive in a 5.25-inch wide shelf, remove the drive tray
and put it in a safe place.
Remove the
drive tray if
installing a
5.25-inch
drive
Slide the drive
Mounting Rails
into position
5 Slide the drive into the shelf.
6 Secure the drive in position using the screws provided with the drive.
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7 Locate the appropriate data cable for the device.
Wide SCSI devices should be
connected to a free SCSI connector
on the SCSI cable (you can add up
to five SCSI devices).
IDE drives should be connected to a
free IDE connector on the IDE cable
(you can add up to two IDE devices).
Up to 13 external SCSI devices can be
connected via the external SCSI
connector.
Narrow SCSI devices should be
connected to a free SCSI connector on
the SCSI cable (you can add up to two
SCSI devices).
8 Connect the data and power cables to the rear of the device. (The
connectors are shaped to go in one way only.)
Data Cable
Power Cable
9 Slide the power supply back into position, and tighten the four self-
retaining screws (see page 30).
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10 Remove the plastic panel from the cover by pulling the panel from
the left and unhinging its right-hand side. Store the panel in a safe
place.
Unclip and lift out
the plastic panel
11 Install any other accessories before replacing the cover and
completing the installation.
Completing the Installation of a Drive
When an IDE CD-ROM 1 Switch on the computer and press
when
Setupappears.
Drive Is Installed
2 In the Setup program, select the Advanced menu, the IDE Devices
submenu. Check that the CD-ROM drive has been detected on the
IDE channel.
3 Press
to save and exit the program.
When a Flexible Disk 1 Switch on the computer and press
when
Setupappears.
Drive Is Installed
2 In the Setup program, select the Advanced menu, the Flexible Disk
Drives submenu, and check that the drive has been detected.
3 Press
to save and exit the program.
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Installing Accessory Boards
Installing Accessory Boards
CAUTION
Static electricity can damage electronic components. Turn OFF all
equipment. Don’t let your clothes touch the accessory. To equalize the
static electricity, rest the accessory bag on top of the computer while
you are removing the accessory from the bag. Handle the accessory as
little as possible and with care.
The PC Workstation has the following accessory board slots:
•
•
Slot AT 2 (the bottom slot) for full-length 16-bit ISA boards
Slot AT 1/PCI 4 for either a 16-bit ISA board or a full-length 32-bit
PCI board
•
Slot PCI 3 can be used for a full-length 32-bit PCI board (and also
features the RAIDport™ connector)
•
•
•
Slot PCI 2 for a full-length 32-bit PCI board
Slot PCI 1 for a full-length 32-bit PCI board
Slot AGP for the video adapter board
Installing the Board
1 Disconnect the computer’s power cord and any LAN connection or
telecommunications cable.
NOTE
PCI boards are configured automatically when installed in the
PC Workstation.
2 Remove the computer’s cover ( "Removing and Replacing the Cover",
on page 25) and carefully place the PC Workstation on its side.
3 Find an empty slot. refer to "System Connectors and Switches", on
page 96. to identify the location of the slot type you want to use
(ISA or PCI).
Some boards may have preferred locations and special installation
instructions detailed in their manuals.
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4 Unscrew and remove the slot cover. Store it in a safe place.
If the slot cover is tight, loosen the screws on the adjacent slots.
Unscrew and remove
the slot cover
5 Hold the board horizontally by its “top” edge. Slide it into the board
guide of the chosen slot. Do not bend the board.
Slide the accessory
board into position
6 Align the board’s connector with the slot’s socket. Firmly press the
board into the socket. Ensure the board’s connector engages
completely with the socket and does not touch components on other
boards.
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7 Secure the board by replacing the slot cover screw.
If you loosened the screws on adjacent slots, remember to tighten
them.
Secure the board
in position
8 Install any other accessories before replacing the cover (see page
27). Reconnect all cables and power cords.
Completing the
Installation of an ISA
Accessory Board
If you have installed an ISA accessory board that uses any interrupt,
you must run the Setup program and reserve the IRQ for the accessory
board. This allows PCI devices to be automatically configured.
1 Turn on the PC Workstation and press
when
Setup
appears.
2 In the Setup program, select the Advanced menu and the PCI Slot
Configuration submenu. A list of IRQs and the devices that use them
are displayed. Highlight the IRQ field you want to change, for
example IRQ 11.
3 You can use the space bar or press
or
to make the IRQ
available for PCI (Available) or make it unavailable for PCI
(Reserved).
4 Press
to save any changes you made and exit the Setup program.
NOTE
You should always leave at least one IRQ available for use by the
integrated PCI devices.
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Installing a Processor
Installing a Processor
Some operating systems support a second processor for enhanced
performance. Contact your authorized reseller for up-to-date
information.
NOTE
The Setup program provides an option to disable the second processor.
1 Disconnect the computer’s power cord and any LAN or
telecommunications cable.
2 Remove the computer’s cover (see page 25).
3 Press the retaining buttons on each side of the HP UltraFlow airflow
guide and lift it partly out of the PC Workstation’s case.
Fan connection to
system board
HP UltraFlow
Airflow Guide
Retaining button
4 Remove the fan connection to the system board and lift the airflow
guide completely out of the PC Workstation’s case.
5 Slide out the power supply to improve access to the processor
sockets (see page 29) and carefully place the PC Workstation on
its side.
6 Remove the transparent airflow guide covering the processor
sockets.
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7 The system board has two processor sockets and a VRM slot for each
processor. If you are changing the existing processor, remove it from
the socket by squeezing the tabs at the top and bottom of the
processor and gently pulling the processor away from the system
board. Then remove the VRM for the processor.
If you are installing a processor in the second socket, remove the
terminator.
NOTE
Installing a faster processor than the one supplied with your
PC Workstation will void the warranty.
8 Slide the new processor into the processor socket and push gently
until it snaps into place (the processor can only go in one way). If
you are installing a second processor, remove the card in the second
processor socket and slide the processor into the empty processor
socket (next to the existing processor).
VRM module
Processor
9 Insert the VRM for the processor in the VRM socket.
10 Replace the transparent section of the HP UltraFlow airflow guide
covering the processor sockets.
11 Slide the power supply back into the computer and tighten the four
self-retaining screws.
12 Turn the PC Workstation upright and replace the HP UltraFlow
airflow guide.
13 Reconnect the fan to the system board.
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Installing a Processor
Completing the
Installation of a
Processor
1 Verify that the system board bus speed switches are correctly
configured for the processor.
NOTE
If two processors are installed, both must operate at the same bus speed
and processor speed. Refer to the manual supplied with the processor
to verify which bus and processor speeds are supported.
Switch 1 Switch 2 Switch 3 Switch 4 Switch 5 External
Bus Speed
Processor
Speed
1
UP
UP
UP
UP
UP
UP
UP
UP
UP
DOWN
UP
DOWN
UP
100 MHz
100 MHz
100 MHz
100 MHz
350 MHz
400 MHz
450 MHz
500 MHz
DOWN
DOWN
DOWN
UP
DOWN
UP
DOWN
1. UP=OFF, DOWN=ON.
2 Install any other accessories before completing the installation of the
processor.
3 Replace the cover (see page 27).
4 Turn on the computer and check that the new processor is
recognized by the power-on system-test.
NOTE
To fully benefit from dual processing, you will need to re-install
Windows NT 4.0 on your PC Workstation.
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3
Troubleshooting Your PC Workstation
This chapter deals with problems you may encounter when using your
PC Workstation.
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3 Troubleshooting Your PC Workstation
Solving Problems
Solving Problems
This chapter can help you solve most problems you might have with
your PC Workstation.
If you are unable to solve your problem after following the advice in
this chapter, refer to "Hewlett Packard Support and Information
Services", on page 139.
HP Summary Screen
The HP Summary Screen provides information about your PC
Workstation’s current configuration. To view the Summary Screen,
press
just after your PC Workstation is turned on and while the
logo is displayed during the Power-on-Self-Test (POST). Refer to page
101 for more information.
HP Diagnostics
Using HP MaxiLife to You can use HP MaxiLife to help you diagnose problems with your PC
Workstation. For more information on using HP MaxiLife, refer to "Using
HP MaxiLife to Diagnose Problems", on page 75.
Diagnose Problems
Your HP Hardware
Diagnostics Utility
A HP Diagnostics utility is either preloaded on your hard disk drive or is
available on the World-Wide-Web.
With this utility you can diagnose hardware-related problems that
may arise with your PC Workstation. For more information, “HP
Hardware Diagnostics Utility” on page 79.
HP Visualize FX4
Diagnostics Tool
You can use this diagnostics tool, available on the driver’s CD-ROM, to
help you diagnose problems with your HP Visualize FX4 graphics
solution.
Note that this diagnostics tool can only be used with Windows NT.
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3 Troubleshooting Your PC Workstation
If Your PC Workstation Does Not Start Properly
If Your PC Workstation Does Not Start Properly
Use this section if your PC Workstation does not start properly when
you turn it on, and you experience one of the following symptoms:
•
Your PC Workstation’s display is blank and there are no error
messages.
•
•
•
You cannot change any values in the Setup program.
A POST error message is displayed.
An error message and an
icon appears on the LCD screen (refer
to “Using HP MaxiLife to Diagnose Problems” on page 75).
Display is Blank and There Are No Error Messages
If your display is blank and there are no error messages when you turn
on your PC Workstation, follow this procedure:
1 Check the LCD screen (refer to “Using HP MaxiLife to Diagnose
Problems” on page 75).
2 Check external items.
3 Check internal items.
4 Rebuild your PC Workstation’s components (see page 61).
Check External Items Be sure the following external items are functioning properly:
•
Check that the computer and display are turned on. (The power light
should be illuminated.)
•
•
•
Check the display’s contrast and brightness settings.
Make sure that all cables and power cords are firmly plugged in.
Make sure the power outlet is working.
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If Your PC Workstation Does Not Start Properly
Check Internal Items If the PC Workstation still does not start properly, follow this procedure
to check the internal items:
1 Turn off the display, the computer, and all external devices.
2 Unplug all power cords and cables, noting their positions. Disconnect
the PC Workstation from any telecommunications network.
3 Remove the cover.
4 Check the following items:
LCD Error
Messages
Action
Reference
-
Check all internal cables.
Ensure they are correctly attached and
firmly in place.
Power CPU 1
Power CPU 2
Check that the processor and VRM are Refer to “Installing a Processor”
correctly installed.
page 53.
CPU Freq
Check that the processor speed
switches have been set correctly.
Refer to “System Board Switches”
page 99.
CPU error
Reset the PC Workstation or power-off Refer to“Your PC Workstation’s
the LAN.
Hardware Control Panel” on page 9.
-
-
-
Check that the memory modules are
correctly installed.
Refer to “Installing Memory” page 31.
Check that accessory boards are firmly Refer to “Installing Accessory Boards”
seated in their slots.
page 50.
Verify that any switches and jumpers
on the accessory boards are properly
set.
Refer to the manuals that came with
each board.
-
Check that the switches on the system Refer to “System Board Switches”
board are properly set.
page 99.
Temp disk
Temp CPU
Temp IO slot
Check fans and that air flow guide is
not blocked.
Refer to the illustration on page 29.
Fan CPU
Fan disk
Check that fans are installed correctly. Refer to the illustration on page 29.
Fan IO slot
Power supply
Check that power supply is properly
connected.
Refer to “Replacing the Power Supply
after Installing Accessories” on page 30
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If Your PC Workstation Does Not Start Properly
5 Replace the cover.
6 Reconnect all cables and power cords.
7 Turn on the display and computer.
Rebuild Your PC
Workstation’s
Components
If your PC Workstation still does not start properly, remove all boards
and accessories, except the hard disk drive and video board. Start the
PC Workstation. If the PC Workstation now works, add the boards and
accessories one at a time to determine which one is causing the
problem.
If you are Unable to Change any Values in Setup
Ensure that you are using the correct password.
If a POST Error Message is Displayed
The Power-On-System-Test (POST) can detect both an error and a
change to the configuration. In either case, an error code and short
description is displayed. Depending on the kind of error, you will have
one or more of these choices available on screen:
•
•
Press
Press
to ignore the message and continue.
to run Setup and correct a system configuration error. HP
recommends that you correct the error before proceeding, even if
the PC Workstation appears to start successfully.
•
•
Press
to accept (validate) the change and update Setup’s
configuration information.
Press
to see more details about the message. After viewing
these details, you will be returned to the original POST display
screen. If the message is actually a change to the configuration you
have made (for example, you have just removed some memory), you
can then press
configuration information. Otherwise, press
message and continue, or press to run Setup and correct a
to accept the change and update Setup’s
to ignore the
system configuration error. (The number of choices you will have
available are dependent on the kind of error.)
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3 Troubleshooting Your PC Workstation
If Your PC Workstation Does Not Start Properly
Clearing the
PC Workstation’s
Configuration Memory
If the PC Workstation then starts, but POST still persists in reporting an
error, clear the current configuration memory values and reinstall the
built-in default values:
1 Turn off the PC Workstation, disconnect the power and cables, and
remove the cover. Disconnect the PC Workstation from any
telecommunications network.
a Set the system board switch 6 (CLEAR CMOS) DOWN to clear
the configuration.
b Replace the cover, and reconnect only the power cable.
c Turn on the PC Workstation. This will erase the CMOS memory.
d Wait until the PC Workstation has started. A message will be
displayed similar to this:
“Configuration has been cleared, set switch Clear
CMOS to the open position before rebooting.”
e Turn off the PC Workstation, disconnect the power cable, and
remove the cover.
f
Set the system board switch 6 (CLEAR CMOS) UP to retain the
configuration.
2 Replace the cover, and reconnect the power and cables.
3 Switch on the PC Workstation. An error message will be displayed
similar to the following:
On your monitor:
On your PC Workstation’s LCD:
Incorrect PC Configuration Error! POST 0012
The PC Workstation will stop. Press
(to view the system
errors) and then press
.
4 Run Setup by pressing
. CMOS default values will be
automatically downloaded and saved.
5 Make any other changes you want and press
to save the
configuration and exit from Setup.
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3 Troubleshooting Your PC Workstation
If You Cannot Turn Off Your PC Workstation
If You Cannot Turn Off Your PC Workstation
Use this section if you cannot turn off your PC Workstation, the power
indication light is red, and you hear a “buzzing” sound.
•
Check if your PC Workstation is locked, whereby “power-off” is not
allowed. You will need to enter a password to unlock the
PC Workstation (refer to “Setting Passwords” on page 18 for more
information).
•
Check if you are in a suspend/standby mode, in which case a “power-
off” would risk a loss of information/data (refer to the Power Menu in
the HP Setup program).
CAUTION
If you press the On/Off button for four seconds, the system will be
automatically turned off. Note that this does not shut down the
operating system properly.
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3 Troubleshooting Your PC Workstation
If Your PC Workstation Has a Hardware Problem
If Your PC Workstation Has a Hardware Problem
This section describes what to do if you have problems with your
display, disk drives, printer, accessory boards, keyboard, or mouse.
Display Does Not Work Properly
If Your Display Is
Blurred or Unreadable
If you have selected the wrong display type in your operating system,
the display screen may become blurred or unreadable. To correct this
problem, select the correct display by using the procedures in the
operating system on your PC Workstation. Refer to your
PC Workstation’s operating system documentation for details.
If Nothing Is Displayed If nothing is displayed on the screen, but the PC Workstation starts and
the keyboard, disk drives, and other peripheral devices seem to operate
properly:
On the Screen
•
Check your PC Workstation’s LCD screen to help you diagnose the
problem. For more information, refer to "Using HP MaxiLife to
Diagnose Problems", on page 75.
•
•
•
•
•
Make sure that the display is plugged in and switched ON.
Check that the brightness and contrast controls are properly set.
Ensure that the display video cable is correctly connected.
Switch off the display, and unplug it from the power outlet.
Disconnect the video cable and examine the video cable connector
pins. If the pins are bent, carefully straighten them.
•
•
Check that the video upgrade is properly installed if you have one.
If the display works correctly during the Power-On-Self-Test
(POST), but goes blank when Windows starts, check that you have
enough memory for the video mode you have selected. Boot the
operating system in VGA mode (available with some systems).
If your screen’s refresh rate is set too high, the screen might be
blank. Check the refresh settings to ensure they are not too high.
•
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3 Troubleshooting Your PC Workstation
If Your PC Workstation Has a Hardware Problem
Other Display Problems If the display image is not aligned with the screen, use the display’s
controls to center the image (refer to the display manual for
instructions). If the screens generated by the applications do not appear
to be correct, check the application’s manual to find out which video
standard is required. Also check your display manual to find out which
refresh rate is required. Use your operating system’s procedures, to
select the correct refresh rate.
If Your Keyboard Does Not Work
•
Ensure that the keyboard is correctly connected (a keyboard icon
will be displayed on your screen if the keyboard is not connected).
If you turn on your PC Workstation, the operating system boots, and
the keyboard is correctly connected but still not available, the
power-on password may be set to “keyboard locked”. You will need
to enter a password to unlock the keyboard and mouse. You can
change this setting in the Setup program. Refer to the Power Menu
in the HP Setup program.
•
If Your Mouse Does Not Work
•
•
Ensure that the mouse is correctly connected.
Ensure that the mouse driver supplied with the preloaded software
is installed correctly.
•
Clean the mouse ball and rollers as shown in the figure below (use a
non-residual contact cleaner).
Cleaning the mouse ball
Cleaning the mouse rollers
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3 Troubleshooting Your PC Workstation
If Your PC Workstation Has a Hardware Problem
If Your Printer Does Not Work
•
•
Make sure the printer’s power switch is ON.
Verify that the power cord is plugged into the power outlet and the
printer.
•
Verify that you have the correct cable for the printer. Make sure that
it is securely connected to the correct connector (port) on the
PC Workstation and printer.
•
•
•
Check that the printer is online.
Examine the paper feed mechanism for a paper jam.
Make sure that the printer is configured correctly for the
PC Workstation and for the application.
a Ensure the PC Workstation’s port has been correctly configured
using Setup.
b Make sure the printer is correctly set up in your operating
system’s configuration.
c Ensure the application program’s “print” menu has been correctly
set up. (Refer to the manual supplied with the application
software.)
•
•
Check that the PC Workstation’s port is working properly by running
another peripheral connected to the port.
If you receive an error message, refer to the printer’s manual for help.
If the Flexible Disk Drive Does Not Work
•
Check that you are using a formatted diskette and it is inserted
correctly.
•
•
Check you are using a diskette that is the correct density.
Check that the flexible disk drive is correctly configured in the Setup
program (Advanced > Flexible Disk Drive).
•
Check that the flexible disk drive is not disabled in the Setup
program (Advanced > Flexible Disk Drive).
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3 Troubleshooting Your PC Workstation
If Your PC Workstation Has a Hardware Problem
•
Check that the Flexible Disks item and the Write on Flexible Disks
item are not set to locked in the Setup program (Security > Hard-
ware Protection).
•
•
Clean the flexible disk drive using a diskette cleaning kit.
Check that the disk power and data cables are correctly connected.
If the Hard Disk Drive Does not Work
•
•
•
•
•
Check that the disk power and data cables are correctly connected
(Refer to “Connecting Devices” on page 37).
For an IDE drive, check the IDE Device’s configuration settings in
the Setup program (Advanced > IDE Devices).
For an IDE drive, check the Hardware Protection settings in the
Setup program (Security > Hardware Protection).
For an IDE drive, check the Boot Device Security settings in the
Setup program (Security > Boot Devices Security).
For a SCSI drive, check the SCSI Interface settings in the Setup
program at Advanced > Internal Wide 16-bit SCSI or External\
Internal 16\8-bit SCSI and in the SCSISelect Utility (Adaptec)or the
Configure SCSI Utility (Symbios).
If the Hard Disk Activity If the hard disk activity light does not flicker when the PC Workstation
is accessing the hard disk drive:
Light Does Not Work
•
Check that the control panel connector is firmly attached to the
system board.
•
Check that the disk power and data cables are correctly connected.
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3 Troubleshooting Your PC Workstation
If Your PC Workstation Has a Hardware Problem
If the CD-ROM Drive Has a Problem
WARNING
Be sure to disconnect the power cord and any telecommunication
cables from your computer before you remove the cover to check the
cable connections or jumper settings.
To avoid electric shock and harm to your eyes by laser light, do not
open the CD-ROM drive enclosure. The drive should be serviced by
qualified service personnel only. Refer to the label on the drive for
power requirements and wavelength. Do not attempt to make any
adjustment to the unit. This PC Workstation is a class 1 laser product.
The CD-ROM Drive Does not Work
•
•
•
Check that the cables have been properly connected.
Check that the CD-ROM is inserted in the drive.
Check the IDE Devices configuration settings in the Setup program
(Advanced > IDE Devices).
•
•
•
Check the Hardware Protection settings in the Setup program
(Security > Hardware Protection).
Check the Boot Device Security settings in the Setup program
(Security > Boot Devices Security).
Check that the Integrated Bus IDE Adapters item is set to Both in the
Setup program (Advanced > IDE Devices).
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3 Troubleshooting Your PC Workstation
If Your PC Workstation Has a Hardware Problem
No Sound from the CD-ROM Drive
If you are having problems with sound when playing a CD:
•
•
•
Check that the volume control (if present) on the CD-ROM or
CD-RW drive front panel is not set to the minimum.
Ensure that the disk in the drive is an audio disk and not a photo CD
or data CD.
If using headphones or external speakers, check that they are
properly connected to the Audio Front Panel (not to the audio jack
for the CD-ROM).
•
•
Check that the CD Audio switch is selected in the mixer (if selected
a speaker icon will appear in the taskbar).
Check that the CD audio cable is correctly installed and is connected
to the system board.
The CD-ROM Drive is Idle
If the drive does not appear to be working, try accessing the disk by
clicking on the drive icon or drive letter assigned to the drive by your
operating system.
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3 Troubleshooting Your PC Workstation
If Your PC Workstation Has a Hardware Problem
The CD-ROM Drive Does not Open
If you have difficulty removing a CD-ROM disk from the CD-ROM drive
(during a power failure for example), you can use the manual eject
button. To eject a CD-ROM disk using the manual eject button, proceed
as follows:
1 If the CD-ROM drive manual eject button is not visible, remove the
front bezel covering the drive. The manual eject button is inside a
small hole in the front of the CD-ROM drive.
2 With a thin, solid rod, such as the end of a paper clip, push the drive’s
manual eject button.
Using the manual eject feature.
The picture shows two possible
locations of the manual eject
button.
3 The drive door is released, opening slightly. Carefully pull it open
fully and retrieve the disk.
4 To close the drive door, push it gently closed without forcing it. The
drive door may not close completely until it is fully functional (for
example, when the power comes back on).
5 If required, replace the drive’s front bezel.
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3 Troubleshooting Your PC Workstation
If Your PC Workstation Has a Hardware Problem
If an Accessory Board Does not Work
Carry out the following checks:
•
•
•
Check that the accessory board has been firmly installed in the slot.
Check that the accessory board has been correctly configured.
Check that the accessory board is not using memory, I/O addresses,
an IRQ, or DMA also used by the PC Workstation. Refer to “IRQs,
DMAs, and I/O Addresses Used by Your PC Workstation” on page 86
for more information.
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3 Troubleshooting Your PC Workstation
If Your PC Workstation Has a Software Problem
If Your PC Workstation Has a Software Problem
If You Have Forgotten Your Password
❒ If you forget the User Password and the Administrator password is set
and known:
1 Switch off the PC Workstation.
2 Restart the PC Workstation.
3 Wait for the message
4 Press to start Setup.
Setup.
5 Type the Administrator password to enter Setup.
6 Select Security, the User Password submenu, and set a new User
password.
7 Press
to save the new User password and exit Setup.
❒ If you forget both the User password and the Administrator password:
1 Switch off the PC Workstation and remove the computer’s cover
(refer to page 25).
2 Set switch 7 (PSWRD) on the system board switch block to ON
(DOWN). Refer to page 99 for the switch location.
3 Replace the PC Workstation’s cover and switch on the
PC Workstation. Allow it to complete its startup routine.
4 Switch off the PC Workstation and remove the cover.
5 Reset switch 7 (PSWRD) to OFF (UP).
6 Replace the computer’s cover (refer to page 27).
7 Switch on the PC Workstation and allow it to startup.
8 Press
9 Set new User and Administrator passwords.
10 Press to save the new passwords and exit Setup.
when prompted to use Setup.
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3 Troubleshooting Your PC Workstation
If Your PC Workstation Has a Software Problem
If You Can’t Start the Setup Program
This may happen if the copy of the PC Workstation’s configuration
stored in memory is corrupted. You will need to erase this bad
configuration. Refer to “Clearing the PC Workstation’s Configuration
Memory” on page 62 for more information on how to do this.
If the Date and Time Are Incorrect
The date and time can be incorrect for the following reasons:
•
The time has changed to reflect the beginning or end of
Summer Time
•
The PC Workstation has been unplugged from the mains for too long
and the battery is discharged.
The on-board battery automatically recharges itself as soon as the
PC Workstation is plugged into a power outlet.
To change the date and time, use your operating system utilities or the
Setup program.
If Your Application Software Does Not Work
If the PC Workstation reports the system is OK and the indicator light
over the power switch is illuminated, but some software won’t run,
refer to the operating system and/or application software manuals.
If You Have a Network Problem
If you have a problem with your PC Workstation’s network, run the
HPIEDIAG utility provided on the HP CD-ROM that contains the LAN
drivers, supplied with your PC Workstation. This utility should be run
from a minimal DOS system, without any LAN drivers loaded—achieve
this by booting from a system floppy disk. (If your PC Workstation is
running Windows NT 4.0, you will need to create this system floppy
disk on another PC.)
1 Insert the system floppy disk in the floppy disk drive and re-boot
your PC Workstation.
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3 Troubleshooting Your PC Workstation
If Your PC Workstation Has a Software Problem
2 Insert the CD-ROM containing the HPIEDIAG utility in the CD-ROM
drive.
3 Make the CD-ROM drive the current drive by typing, for example,
D:
if D is the letter of your CD-ROM drive.
4 Change to the DIAG directory by typing: CD\LAN\DIAG
.
5 Start the HPIEDIAG utility by typing: HPIEDIAG
. Follow
the instructions on the screen.
Then check the configuration of the integrated Ethernet interface
using the Setup program. Refer also to the Network Administrator’s
Guide preloaded onto your PC Workstation.
If Your PC Workstation Has an Audio Problem
If you encounter problems with the audio on your PC Workstation,
refer to the Using Sound guide preloaded onto your PC Workstation.
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3 Troubleshooting Your PC Workstation
Using HP MaxiLife to Diagnose Problems
Using HP MaxiLife to Diagnose Problems
Your HP LCD can help you to diagnose problems with your PC
Workstation, even when you are unable to get your system and monitor
working properly.
Pre-Boot Checks
When you press your PC Workstation’s on/off button, HP MaxiLife will
check your system before it initiates the start-up sequence. You will see
one of the following screens on the LCD as these checks progress:
Error!
Error!
Error!
Power supply
CPU Socket
Power CPU 1
Check processor 1 VRM
installation.
Check that a CPU or terminator Check power supply and
is installed in the CPU slots
power cable connections.
Error!
Error!
Error!
BIOS
Power CPU 2
Board PLL
Check processor 2 VRM
installation.
Check system board.
Flash new BIOS.
Error!
Error!
No RAM
Error!
Note: Some error
messages displayed here
may not be available.
No Video
RAM type
Check that graphics card
is installed correctly.
Check that installed RAM
types are compatible.
Check memory installation.
HP KAYAK XU
No errors occurred during pre-
boot. POST is initiated.
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3 Troubleshooting Your PC Workstation
Using HP MaxiLife to Diagnose Problems
POST Phase
Following these checks, the POST (Power-On Self Test) sequence is
initiated. One of the following screens will appear in this phase:
HP KAYAK XU
Error!
POST XXXX
No errors occurred.
A POST error occurred. Refer to “If a POST
Error Message is Displayed” on page 61 for
more information.
Other Features
HP MaxiLife can also be configured to:
•
•
•
Display the configuration details of your PC Workstation required to
obtain support (System info.)
Indicate POST (Power-On Self Test) steps during the power-on
phase (Boot steps)
Perform diagnostic tests on your PC Workstation’s various hardware
components and display the results (Diags).
To configure your HP LCD:
1 Ensure that your PC Workstation’s power cord is connected to a
grounded outlet.
In this state, your PC Workstation’s hardware management chip is
active, even if your system is not powered on.
2 Press one of the LCD control buttons. The following menu is
displayed.
Diags
Exit
Next
System info
Boot steps
Go
Next
Go
3 Use
to scroll down through the menu items and
to select the
required menu item.
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3 Troubleshooting Your PC Workstation
Using HP MaxiLife to Diagnose Problems
System Info.
Boot Steps
Diags
System information is displayed on the LCD one screen at a time and
should detail the following:
•
•
Bios version
Number & speed of processors
•
•
Number and capacity of memory
modules installed
Serial Number
To view these details, use the
information screens.
button to scroll through the
Where available, the Boot steps option will display all POST steps the
next time your PC Workstation is powered on. For support purposes,
POST steps are shown as POST codes and displayed on the LCD
as follows:
Post steps will be displayed on the
LCD the next time your PC
Workstation is powered on.
HP KAYAK XU
POST Code 24
If your PC Workstation is powered off when Diags is selected, the LCD
displays a second menu. To perform the diagnostics tests, select Power
onfrom this menu to enable the hardware management chip to assess
the status of your system’s components.
If your PC Workstation is already powered on, the diagnostic tests will
be performed as soon as you select Diags from the LCD’s main menu.
To view the test results for each system component, press the
control button.
If no component errors are detected, the following screen will appear.
No errors were detected.
COMPONENT
Next
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3 Troubleshooting Your PC Workstation
Using HP MaxiLife to Diagnose Problems
If an error is detected, an error screen appears indicating the problem.
To continue viewing the test results of the other system components,
press the control button.
COMPONENT
Next
Fan CPU
Next
For example, if there is a problem with a fan, an alarm
will sound and the following error screen will appear.
For more information, refer to “Check Internal Items”
on page 60.
When the diagnostic tests are complete, one of the following screens is
displayed.
Diagnostics:
Done FAIL
Exit
Diagnostics:
Done OK
Exit
No errors were detected.
System errors were
detected.
You can exit the test session by pressing the
button.
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3 Troubleshooting Your PC Workstation
HP Hardware Diagnostics Utility
HP Hardware Diagnostics Utility
The Hardware Diagnostics utility helps you to diagnose hardware-
related problems on HP PCs and PC Workstations. It is a series of tools
designed to help you to:
•
Check the configuration of your system and verify that it is
functioning correctly.
•
•
Diagnose hardware-related problems.
Provide precise information to HP-dedicated Support Agents so that
they can solve any problems quickly and effectively.
Installing this Utility
PC users must first install the latest version of this utility and then
ensure it is ready for use.
For more information about how and where to install this utility, refer to
the Vectra\Kayak Hardware Diagnostics User's Guide, available on the
HP World Wide Web Site in PDF (Adobe Acrobat) format.
It is important that you use the latest version of this utility to diagnose
hardware-related problems. If you do not, HP-dedicated Support
Agents may request that you do so before offering support.
The latest version of this utility can be obtained from HP Electronic
Information Services, available 24 hours per day, 7 days per week.
To access these services you should connect to the HP World Wide Web
Site at http://www.hp.com./go/kayaksupport/
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3 Troubleshooting Your PC Workstation
HP Hardware Diagnostics Utility
Starting This
To start the Hardware Diagnostics utility:
Diagnostics Utility
1 Quit all applications, shut down the operating system and restart
your PC.
a If you are going to run this utility from a diskette, insert it into the
flexible disk drive before you restart the PC. On restarting, this
utility will run automatically, displaying the Welcome screen.
b If you are going to run this utility from your hard disk drive, the
PC will restart with the option to choose between your usual
operating system and this utility. Select the Vectra\Kayak
Hardware Diagnostics option and it will start automatically,
displaying the Welcome screen.
2 Press F2 to continue and follow the instructions on-screen to carry
out the diagnostic tests.
This utility will automatically detect the complete hardware
configuration of your system before any tests can be performed.
Basic System Tests
To verify the correct operation of your system's hardware, you will need
to carry out the Basic System Tests.
Advanced System Tests To perform more in-depth testing of your system’s individual
components, you will need to carry out the Advanced System Tests.
NOTE
The advanced test phase of this utility is suitable for intermediate
and advanced users only.
Support Ticket
To produce a complete record of your system’s configuration and test
results, you will need to create a Support Ticket. This can then be sent,
via email or fax, to your local or HP-dedicated Support Agent.
For more information on how to use this utility, refer to the Vectra\
Kayak Hardware Diagnostics User's Guide, available on the HP World
Wide Web Site, at http://www.hp.com./go/kayaksupport/
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4
Technical Information
This chapter provides technical information about your PC Workstation
and includes information on the HP Setup program.
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4 Technical Information
Features
Features
Feature:
Description:
Processor (standard)
Pentium II (single or dual)
Cache Memory
(integrated in processor package)
•
•
Level-One: 16 KB code, 16 KB data
Level-Two: 512 KB
Main memory (size/speed)
Upgradeable to 1 GB (SDRAM) using either:
•
•
64 MB or 128 MB 100 MHz Non-Buffered ECC SDRAM,
or
256 MB Registered ECC SDRAM memory modules
Video
XU Models Matrox 2D Integrated Graphics Accelerator installed on the
AGP slot
(upgradable to 16 MB)
XW Models HP Visualize FX4 OpenGL Accelerator installed on both the
AGP and the PCI accessory board slot
18 MB SGRAM Frame Buffer
1 MB EDO DRAM for VGA
16 MB SDRAM Texture Memory (optional)
or
AccelGraphics AccelEclipse OpenGL Accelerator installed on
the AGP slot
15 MB 3DRAM Frame Buffer
16 MB SDRAM Texture Memory
1 MB EDO DRAM for VGA
LAN
Ethernet 10BT/100TX LAN controller on PCI accessory board
(combined LAN/SCSI board).
Audio
Integrated 16-bit high fidelity with high-end mixing capability
and SigmaDelta converters
Disk drive controller
An integrated Ultra 16-bit SCSI controller,
An Ultra ATA-33 IDE controller, and
An Ultra SCSI 16-bit interface board (combined with the LAN)
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4 Technical Information
Features
Feature:
Description:
Rear connectors
•
•
•
•
•
•
•
•
•
Mini-DIN mouse
Mini-DIN keyboard
25-pin parallel
9-pin serial (two, buffered)
Two USB connectors
Joystick/Dual MIDI connector
LINE IN jack (3.5 mm)
LINE OUT jack (3.5 mm)
MIC IN jack (3.5 mm)
25-pin parallel connector
9-pin serial connectors
•
•
Mode: Centronics or bidirectional modes (ECP/EPP)
Parallel port: 1 (378h, IRQ 7), 2 (278h, IRQ 5), or Off.
•
•
Standard: Two UART 16550 buffered serial ports
(both RS-232-C).
Serial Ports A and B: 2F8h (IRQ 3), 2E8h (IRQ 3),
3F8h (IRQ 4), 3E8h (IRQ 4), or Off—
(if one port uses 2xxh, the other port must use 3xxh).
Disk drive shelves
Seven mass storage shelves supporting:
•
•
•
Two front-access, third-height, 3.5-inch drives
Three front-access, half-height, 5.25-inch drives
Two internal 3.5-inch hard disk drives
System board connectors
•
•
•
One flexible disk drive connector
One ATA/33 IDE connector (for up to two IDE devices)
One Ultra SCSI 16-bit connector (for up to five internal
SCSI devices)
•
•
•
•
•
•
•
One CD-ROM audio connector
AUX connector
Multimedia front panel connector
Front panel MIC connector
Internal speaker connector
One external start connector
External battery connector
Accessory slots
•
•
•
•
One AGP (Accelerated Graphics Port) slot
Three 32-bit PCI slots (one with an HP RAIDport)
One 16-bit ISA (Industry Standard Architecture) slot
One combination ISA or PCI slot
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4 Technical Information
Features
Feature:
Description:
Keyboard/Mouse
•
•
•
HP enhanced keyboard with mini-DIN connector
XU Models:
XW Models:
HP enhanced scrolling mouse with mini-DIN connector
HP three-button mouse with mini-DIN connector
HP UltraFlow cooling system
Cooling system with multiple temperature-regulated fans to
optimize cooling
Headset
Stereo headset with microphone
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4 Technical Information
System Specifications
System Specifications
Power Consumption Information
XU\XW Models
Maximum power consumption
Typical consumption with:
260 W
•
•
One processor installed
Two processors installed
approx. 85 W
approx. 99 W
1
Off
2.5 W
1. The power supply in your PC Workstation continues to supply power to the CMOS
memory, even when switched off.
NOTE
When the PC Workstation is turned off with the power button on the
front panel, the power consumption falls below 5 Watts, but is not zero.
The special on/off method used by this PC Workstation considerably
extends the lifetime of the power supply. To reach zero power
consumption in “off” mode, either unplug the PC Workstation from the
power outlet or use a power block with a switch. You should be aware
that, in this case, the PC Workstation will lose its time settings within a
few days.
Maximum Loads Available for Accessory Slots
The load limits for the ISA and PCI accessory slots are compliant with
ISA and PCI specifications. More details of permitted loads are
provided on the World Wide Web (refer to "HP World Wide Web Site"
on page 144 for access details) in the support documentation section
for your PC Workstation.
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4 Technical Information
System Specifications
IRQs, DMAs, and I/O Addresses Used by Your PC Workstation
The IRQ, DMA, and I/O address mappings shown here are for a basic
configuration. The resources used by your PC Workstation may vary,
depending on which accessory boards are bundled with the
PC Workstation. Resources are allocated by the system BIOS or the
Plug and Play operating system.
IRQs used by
PC Workstation
IRQ0
IRQ1
IRQ2
IRQ3
IRQ4
IRQ5
IRQ6
IRQ7
IRQ8
IRQ9
IRQ10
IRQ11
IRQ12
IRQ13
IRQ14
IRQ15
System timer
Keyboard controller
Free
COM2, COM4
COM1, COM3
AD1816, LPT2
Flexible disk drive controller
LPT1
Real-time clock
AD1816 MIDI
Mouse
Not connected
Integrated IDE controller
DMAs used by
PC Workstation
DMA 0
DMA 1
DMA 2
DMA 3
DMA 4
DMA 5
DMA 6
DMA 7
Capture
Playback
Flexible disk drive controller
LPT ECP
Cascade
free
free
free
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4 Technical Information
System Specifications
I/O Addresses used by
PC Workstation
0000 - 000F DMA controller 1
0020 - 0021 Master interrupt controller
002E - 002F Configuration registers
0040 - 0043 Timer 1
0060, 0064
0061
0070
Keyboard controller
Port B (speaker, NMI status and control)
Bit 7: NMI mask register
0070 - 0071 RTC and CMOS
0080
Manufacturing port (POST card)
0081 - 0083,
008F
0092
DMA low page register
PS/2 reset and Fast A20
0096 - 0097 Little Ben
00A0 - 00A1 Slave interrupt controller
00C0 - 00DF DMA controller 2
00F0 - 00FF Coprocessor error
0130 - 013F AD1816 sound system
0170 - 0177 Free (IDE secondary channel)
01F0 - 01F7
0200
IDE primary channel
AD1816 Joystick
0220 - 0232 AD1816 Sound Blaster
0278 - 027F LPT 2
02E8 - 02EF Serial port 4 (COM4)
02F8 - 02FF Serial port 2 (COM2)
0330 - 0331 AD1816 MIDI
0372 - 0377 Free (Secondary flexible disk drive)
0378 - 037A LPT1
0388 - 038B AD1816 Adlib (FM)
03B0 - 03DF VGA
03E8 - 03EF COM3
03F0 - 03F5
03F6
Flexible disk drive controller
IDE primary channel
03F7
Flexible disk drive controller
03F8 - 03FF COM1
04D0 - 04D1 Interrupt edge/level control
0678 - 067B LPT2 ECP
0778 - 077B LPT1 ECP
0CF8 - 0CFF PCI configuration space
8000
8400
8800
PIIX4 Power Management I/O space
NS317 ACPI Registers
PIIX4 SMBus I/O space
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4 Technical Information
System Specifications
Audio Features
Feature:
Description:
Digitized Sounds
•
•
•
•
•
•
•
Compatible SoundBlaster® Pro Adlib® /OPL3®
16-bit and 8-bit stereo sampling from 4 kHz to 55.2 kHz
Programmable sample rates with 1 Hz resolution
Full duplex capture and playback at different sample rates
Up to six different simultaneous sample rates
Dual Tune F DMA transfer on channel 0, 1, 2 or 3
Advanced 16-bit software-based real-time audio
compression/decompression system with the following
standards: PCM, Microsoft ADPCM, SoundBlaster
ADPCM in SB mode, CCITT A-Law, CCItt
•
•
16-bit software-based real-time audio
compression/decompression system with the following
standards: Creative ADPCM (16:4), CCITT A-law (16:8),
and CCITT µ-law.
Automatic dynamic filtering for digital audio recording
and playback
Music Synthesizer
•
•
MPU401 compatible MIDI port
Support for Hardware and Software Wave table
Synthesizer
•
•
Integrated OPL3 compatible music synthesizer
Enhanced Stereo
Mixer
Built-in “Phat Stereo” for enlargement of Stereo Image
•
•
MPC-3 audio mixer
Input mixing sources: MIDI, microphone, LINE IN,
CD Audio, AUX Audio, and up to four digitized sounds
Output mixing of all audio sources to the LINE OUT or
integrated PC Workstation speaker
•
•
•
Multiple source recording and Left/Right channels mixing
32-level volume control for microphone, LINE IN, CD
Audio, AUX Audio and master volume.
64-level volume control for digital sounds, wave or PCM
data
•
LINE IN
•
•
Input impedance: 4 ohms
Input range: 0 to 1Vrms
LINE OUT
•
Stereo output of 5 mW a channel with headphone
speakers (impedance > 600 ohms)
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4 Technical Information
System Specifications
Feature:
Description:
MIDI/Joystick Interface
•
Built-in MIDI interface for connection to external MIDI
devices
•
•
•
•
Sound Blaster and MPU-401 UART mode compatible
MIDI time-stamp for multimedia extension
Input buffer: 64-byte FIFO
Microsoft Direct Input standard dual joystick port
Audio Front Panel
Microphone In jack
•
•
Microphone In jack
Headphone Out jack
•
20 dB gain preamplifier. The boost can be muted with
software
•
•
•
32-level programmable volume control
Input impedance: 600 ohms
Sensitivity: 30 mVpp to 283 mVpp
Headphone Out jack
•
Impedance: 32 ohms
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4 Technical Information
System Specifications
Video Features
Resolution and Pixel Depth
Matrox HP Visualize FX4
Resolution
640x480
AccelEclipse II
8, 16, 24, 32
8, 16, 24, 32
8, 16, 24, 32
8, 16, 24, 32
8, 16, 24
8, 24
24
24
24
24
800x600
8, 24
1024x768
1280x1024
1600x1200
1920x1080
1920x1200
1800x1440
8, 24
8, 24
8, 24
Not supported.
Not supported.
Not supported.
Not supported.
8, 16, 24
Not supported.
Not supported.
Not supported.
8, 16
8, 16
1
Maximum Refresh Rates
Resolution
640x480
Matrox
HP Visualize FX4
120 (Hz)
AccelEclipse II
200 (Hz)
180 (Hz)
140 (Hz)
110 (Hz)
90 (Hz)
85 (Hz)
800x600
120 (Hz)
85 (Hz)
1024x768
1280x1024
1600x1200
1920x1080
1920x1200
1800x1440
120 (Hz)
85 (Hz)
85 (Hz)
85 (Hz)
75 (Hz)
Not supported.
Not supported.
Not supported.
Not supported.
90 (Hz)
Not supported.
Not supported.
Not supported.
90 (Hz)
100 (Hz)
1. Your display may not support the maximum refresh rates shown here. Refer to the User’s Guide
supplied with your display for details of the refresh rates supported by your display.
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4 Technical Information
System Specifications
NOTE
The video drivers and adapter card supplied for your operating system
will determine the available video resolutions and the number of
displayable colors.
For further information, refer to HP’s online Customer Information. To
learn how to access this information, see “Using Your HP Enhanced
Keyboard” on page 13.
SCSI Features
Feature:
Description:
Dual Controllers
•
•
Integrated UltraWide 16-bit SCSI Controller
UltraWide 16-bit SCSI Accessory Board Controller
Dedicated Controller
Integrated UltraWide 16-bit SCSI controller dedicated to hard disk
drives for full-time top-speed performance
Internal UltraWide 16-bit
SCSI (integrated)
•
•
•
•
Based on Adaptec AIC7880 chip
40 MB per second band width
Supports multiple internal SCSI devices
SCAM support
UltraWide 16-bit SCSI
(accessory board)
•
•
•
•
•
Based on Symbios Logic
40 MB per second band width
68-pin 16-bit internal connector (with 16-bit to 8-bit convertor)
68-pin 16-bit external connector
Automatic switching to non-Ultra for external SCSI devices
(20 MB per second)
•
SCAM support
HP FastRAID
•
•
Acceleration of Internal UltraWide 16-bit SCSI only
Top performance with two superfast 4.5 GB or 9.1 GB
10,000 rpm hard disks
•
SCAM not supported
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4 Technical Information
System Specifications
Disk Striping Features (FastRAID)
Feature:
Description:
Computer bus
32-bit PCI local bus and HP FastRAID socket connector
Up to 133 MB per second
Host bus data transfer rate
Device protocol
UltraWide 16-bit SCSI
Advanced HP FastRAID
features
•
•
Array status monitoring and event notification
Adjustable stripe width
Device support
Array support
Up to 5 HDD/non-HDD SCSI devices per system board channel
•
Drives can be configured as RAID 0 (with 1 or 2 disk drives) and
RAID 1 (with 2 disk drives).
With 2 disk drives, both drives should be the same speed
(10,000 rpm) and the same capacity (both 14.5 GB or
9.1 GB)
•
Drives can also be added in non-array environments
Operating system
Remote management
SCAM
Windows NT 4.0
Windows NT 4.0
Not supported; SCSI addresses must be set manually on UltraWide
16-bit SCSI channel
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4 Technical Information
System Specifications
Network Features
Feature:
Description:
LAN Controller
RJ45 Connector
Remote Boot
ExStart Connector
AMD PCNET-Fast Chip
10BT/100TX autonegotiation
Protocols integrated in System BIOS
•
•
•
•
Connection to CPU board
LAN Remote Wake Up or Remote Power On signals
Auxiliary power
Hardware Control Panel LAN LED signal
Remote Power On
Remote Wake Up
•
•
Full remote power on with Magic Packet
Power: Auxiliary power (during power off)
•
•
Wake Up from Suspend state with Magic Packet
Power: Main power
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4 Technical Information
The HP FastRAID Option
The HP FastRAID Option
HP FastRAID uses RAID technology to accelerate the performance of
your PC’s hard drives. Rather than focussing on data protection, as
with server-based RAID technologies, HP FastRAID brings top
performance to your computer.
If you purchased your computer with the HP FastRAID option, an
Adaptec ARO-1130 PCI RAIDport™ adapter will have been pre-
installed in the RAIDport connector slot of your PC’s system board, and
configured to provide maximum I/O throughput for your PC’s two hard
drives.
Although your ARO-1130 adapter and hard drives come pre-configured
for maximum performance (RAID 0), you can also configure the
RAIDport adapter and drives to provide protection against data loss
(RAID 1).
To reconfigure your ARO-1130 adapter and hard drives for use with
RAID 1, refer to "Using the ArrayConfig Program" on page 122.
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4 Technical Information
The PC Workstation’s Rear Connectors
The PC Workstation’s Rear Connectors
9-pin Serial Port Connectors:
Port B (left)/Port A (right)
25-pin Parallel Port Connector
Keyboard (right) and
Mouse (left) Connectors
MIDI/Joystick
Connector
USB Connectors (two)
3.5 mm Audio jacks
15-pin VGA Display Connector (on video adapter board)
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4 Technical Information
System Connectors and Switches
System Connectors and Switches
System Board Connectors
System Board
Switches
16-bit Wide SCSI
Power
Fan (airflow guide)
FDD
Fan
Status Panel MT
LCD Panel
VRM 1
VRM 2
Memory
Modules
Processor 1
Processor 2
External Start
Wake On Lan
AGP Slot
PCI Slots
Status Panel DT
IDE 1
IDE 2*
Fan
Loudspeaker
Aux In Audio
ISA Slots
RAIDport
Mic In
CD In Audio
Multimedia Front
Panel Connector
*Selected models only
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4 Technical Information
System Connectors and Switches
Internal Audio Connectors
The PC Workstation’s system board has several connectors that allow
you to internally connect to other devices. This includes:
•
•
•
•
A CD audio connector
An auxiliary (AUX) connector
An Audio Front Panel connector
A Front Panel Microphone connector
CD Audio Connector
The CD Audio Connector labeled “CD IN,” is a 4-pin connector that is
connected to the internal CD drive. This connector allows you to listen
to audio from the CD-ROM drive.
The CD Audio Connector has the following pin assignments:
Pin
Signal
I/O
1
2
3
4
Analog Ground
CD right channel
Analog Ground
CD left channel
IN
IN
Auxiliary (AUX)
Connector
The AUX Connector labeled “AUX IN,” is a 4-pin connector that is
connected to the internal AUX. This connector allows you to listen to
audio from an auxiliary source.
The AUX Connector has the following pin assignments:
Pin
Signal
I/O
1
2
3
4
Analog Ground
AUX right channel
Analog Ground
AUX left channel
IN
IN
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4 Technical Information
System Connectors and Switches
Audio Front Panel
Connector
The Audio Front Panel Connector, labeled “Audio Front Panel,” is a
10-pin connector that links the system board with the multimedia
Front Panel. This connector directs stereo output to either the front
panel headphone jack or the rear panel stereo jack, as follows:
•
•
•
When the headphone jack on the Audio Front Panel of the
PC Workstation is not being used, the audio signal is available on the
rear panel and the internal speakers are active.
When external speakers are plugged into the rear jack, the audio
signal is directed to the rear jack and the internal speakers are
muted.
When a headphone is plugged into the headphone jack, the audio
signal is directed to the headphone jack, no sound is available on the
rear panel and the internal speakers are muted.
The Audio Front Panel Connector has the following pin assignments:
Pin
Signal
I/O
1
2
3
4
5
6
7
8
9
10
Analog Ground
Key Way
Front Panel input left
Front Panel return left
Front Panel input right
IN
OUT
IN
Front Panel return right OUT
Reserved
Reserved
Reserved
Reserved
Refer to the online guide Using Sound, preloaded on your PC
Workstation, for more information about the Audio Front Panel.
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4 Technical Information
System Connectors and Switches
FrontPanelMicrophone The Front Panel Microphone Connector, labeled “Front Panel Micro,” is
a 3-pin connector. The Audio signal from this connector is directly
mixed with the signal from the rear panel Microphone jack. The
connector has the following pin assignments:
Connector
Pin
Signal
I/O
1
2
3
MIC signal + power (tip)
Analog Ground
IN
MIC signal + power (ring)
System Board Switches
System Board
Switches
Switches 1 through 5 are used for processor settings (see page 55) and
should not be changed. Replacing the processor with a different
processor is not supported by HP.
Switches 6 to 10 are used as shown in the following table:
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4 Technical Information
System Connectors and Switches
1
Switch
Use Switch to:
6 - CLEAR CMOS
Retain or clear CMOS memory:
•
•
UP to retain CMOS memory — DEFAULT
DOWN to clear CMOS memory.
7 - PSWRD
Enable or clear (and disable) User and System Administrator Passwords
stored in EEPROM:
•
•
UP to enable passwords — DEFAULT
DOWN to clear passwords.
8 - KEYB power on
Enable or disable power on using the keyboard:
•
•
UP to disable keyboard power on
DOWN to enable keyboard power on — DEFAULT.
9 - BOX DEFINITION Select box type:
•
•
UP to select a Mini Tower model — DEFAULT.
DOWN to select a Desktop model.
10 - BIOS Recovery
Mode
•
•
UP to enable normal mode — DEFAULT.
DOWN to enable recovery mode.
1. On the switch, UP=OFF and DOWN=ON.
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4 Technical Information
The HP Summary Screen and Setup Program
The HP Summary Screen and Setup Program
This section introduces the HP Summary Screen and the HP Setup
program. You can use the Summary Screen and the Setup program to
configure your PC Workstation and solve configuration problems with
your PC Workstation.
Viewing the HP Summary Screen
Check your PC Workstation’s configuration when you first use the PC
Workstation and each time after you install, remove, or upgrade
accessories. To check the configuration:
1 Turn on the display and then the PC Workstation. If the PC
Workstation is already turned on, save your data and exit all
programs, then restart the PC Workstation. Consult your operating
system documentation for any special instructions concerning
turning off and then restarting your PC Workstation.
2 While the start-up logo appears on your display, press
takes you to the HP Summary Screen. (To go immediately into the
Setup program, and bypass the Summary Screen, press instead
of ). The Summary Screen is displayed for only a short time. To
. This
retain the screen (until you decide to leave it), press
.
Starting the HP Setup Program
1 Turn on the display and then the computer. If the PC Workstation is
already turned on, save your data and exit all programs, then restart
the PC Workstation. Consult your operating system documentation
for any special instructions concerning turning off and then
restarting your PC Workstation.
2 Press
while
Setup is displayed at the bottom of the screen.
If you fail to press
in time and the start-up process continues,
you will need to restart your PC Workstation to go through the POST
again so you can press
.
3 The opening screen of the PC Workstation’s Setup program is
displayed, similar to the one on the next page. Note that the Main
menu selection is highlighted.
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4 Technical Information
The HP Summary Screen and Setup Program
P h oe n i xBIOS S e t u p Ut i l i t y
Main
Advanced
Security
Boot
Power
Exit
Item-Specific Help
Plug & Play O/S:
[NO]
.
Reset Configuration Data: [NO]
System Time:
System Date:
[13:06:48]
[11/16/1997]
Key Click:
[Disabled]
[30/sec]
[1/2 sec]
[Auto]
Keyboard auto-repeat rate:
Keyboard auto-repeat delay:
Numlock:
F1 Help
ESC Exit
Select Item
F7/F8 Change Values
F9 Setup Defaults
ꢀ
ꢁ
Select Menu
Enter Select > Sub-Menu
F10 Previous Values
ꢂ ꢃ
NOTE
In addition to the Exit menu, you can also use the
key to save your
settings and exit the Setup program. Use
to exit without saving any
changes.
Pressing the
option.
or
arrow keys will take you to the next menu
arrow keys to scroll through the items on the
Use the
screen.
and
Saving Your Changes and Leaving Setup
When you have made all your changes, you must save them and exit
Setup.
1 Press
(twice if necessary) to enter the Exit menu.
2 Select Exit Saving Changesto save your changes and exit Setup.
The PC Workstation will automatically restart. If you set a User
Password, the PC Workstation will display the power-on prompt. Enter
the User Password to use the PC Workstation.
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4 Technical Information
Configuring Your Network Connection
Configuring Your Network Connection
Use the information in this section if your PC Workstation comes with
an HP-supplied integrated network solution.
You must use the PC Workstation's Setup program (described on page
101) to change the integrated Ethernet interface settings. The
following table summarizes which network options you can set using
the Setup program.
1
Network Setup Items
Where to find in Setup
2
Enable the integrated network interface.
In the Advanced menu, go to the Integrated
Network Interface submenu.
Enable your PC Workstation to be started (booted
and logged on) from the network.
In the Security menu, go to the Boot Devices
Security submenu (described below).
Enable remote power-on of your PC Workstation.
In the Power menu, enable the Integrated
Network item.
From “Suspend Wakeup” mode, enable your PC
Workstation to return to full power when a
command is received by the integrated network
interface.
In the Power menu, enable the Integrated
Network item.
Determine boot device priority.
In the Boot menu, select the Boot Device
Priority list item (described on the next page).
1. For full information on setting up your network, refer to the online Network Administrator’s
Guide preloaded onto your PC Workstation.
2. Disabling the LAN card will only disable certain features of the LAN card, such as remote
power-on or remote wakeup, not the card itself.
Controlling the Network Security Features
The Security Features allow you to enable starting from the network if
you want the PC Workstation to start from a LAN server.
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4 Technical Information
Configuring Your Network Connection
To enable starting from the network:
1 With the Setup program running (see page 101), use the
key to select the Security menu.
or
2 Press
to highlight the line Boot Devices Security and press
to select the submenu.
3 Highlight the line Start from Network and press
or
to change
the option to Enabled.
4 You can disable the other boot options to prevent the PC
Workstation from booting if the network or server ever fails:
a Press
to go to the Start From Floppy line. Press
or
or
to change the option to Disabled.
b Press
to go to the Start From IDE CD-ROM line. Press
or
to change the option to Disabled.
c Press to go to the Start From IDE HDD line. Press
to change the option to Disabled.
5 Save your changes and exit.
Selecting the Boot Device Priority
You can determine the order in which your PC Workstation looks for
boot devices, including boot devices on the network. To do this:
1 With the Setup program running, use the
or
key to select
the Boot menu.
2 Press
to highlight the line Boot Device Priority and press
to select the submenu.
3 Use the
and
keys to select a boot device, and then press the
or
key to move the device up or down the list.
You can also change the boot device order without entering Setup.
Look for the prompting message when your PC Workstation first starts
up after re-booting.
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4 Technical Information
Configuring a SCSI Accessory
Configuring a SCSI Accessory
There are two ways to configure a SCSI accessory:
•
SCSISelect — for use with Internal Wide 16-bit SCSI devices
& HP FastRAID (Adaptec).
•
SCSI Configuration Utility — for use with External and Internal
16/8-bit SCSI devices (Symbios).
NOTE
You cannot boot from a device connected to the Symbios controller
when HP FastRAID is installed.
To disable a boot device:
1 Go to the Advancedmenu in the Setup program.
2 Select the SCSI channel you wish to set.
3 Enable or disable the Option ROM Scanas required.
Using SCSI Select
ATTENTION
The SCSISelect™ utility is intended for advanced users only.
Note that the SCSISelect options displayed on your screen may
be different from those described here. Some options are not
displayed if the HP FastRAID option is installed.
The SCSISelect utility is accessed by pressing
during the
computer’s start-up process when the message Press
for
SCSISelect(TM) Utility!is displayed.
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4 Technical Information
Configuring a SCSI Accessory
The Options menu is displayed.
SCSISelect(TM) Utility v1.xxx
Would you like to configure the host adapter, or run the
SCSI disk utilities? Select the option and press <Enter>.
Press <F5> to switch between color and monochrome modes.
Options
Configure/View Host Adapter Settings
SCSI Disk Utilities
Arrow keys to move cursor, <Enter> to select option, <Esc> to exit
Use the
and
keys and the
key to make selections in
the SCSISelect utility. Press
at any time to return to the previous
menu.
Configure/View
It is recommended that you do not change these settings.
Interface Settings Menu
SCSISelect(TM) Utility v1.xxx
Configuration
SCSI Bus Interface Definitions
Host Adapter SCSI ID . . . . . . . . . . . . . . 7
SCSI Parity Checking . . . . . . . . . . . . . . Enabled
Additional Options
Boot Device Options . . . . . . . . . . . . . . Press <Enter>
SCSI Device Configuration . . . . . . . . . . . Press <Enter>
Advanced Configuration Options . . . . . . . . . Press <Enter>
<F6> - Reset to Host Adapter Defaults
BIOS Information
Interrupt (IRQ) Channel . . . . . . . . . . . . . . 15
I/O Port Address . . . . . . . . . . . . . . . . . F800h
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4 Technical Information
Configuring a SCSI Accessory
SCSI Channel Interface Definitions:
• Host Adapter SCSI ID
Changes the adapter SCSI ID from its default value of 7.
• SCSI Parity Checking
Enable or disable host adapter SCSI parity checking. Most currently
available SCSI devices do support SCSI parity. You should disable
SCSI Parity Checking if any of the attached SCSI devices do not
support SCSI parity.
Additional Options:
• Boot Device Options
Press
to display the Boot Device Configuration menu,
described on the next page.
• SCSI Device Configuration
Press
to display the SCSI Device Configuration menu.
• Array 1000 BIOS (only if HP FastRAID is installed)
This option is enabled by default, and instructs the system to use the
special BIOS for the FastRAID option. If you disable this option and
re-boot, the system will use its normal BIOS and FastRAID will be
disabled.
• Advanced Configuration Options
Press
to view the Advanced Configuration Options menu.
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Boot Device
Configuration Menu
This menu lets you configure the SCSI boot device. To find out the
SCSI ID of a specific SCSI device, you can run the SCSI Disk Utilities
(refer to page 112).
Boot Device Configuration
Select SCSI peripheral from which to boot
To view peripheral by ID# select “SCSI Disk Utilities” from previous menu
Boot SCSI ID ................................................. 0
Option Listed Below Has NO EFFECT if MULTI LUN Support is Disabled
Boot LUN Number .............................................. 0
Use the
and
keys to move between options. Press
to
display a menu with a selection of values.
• Boot SCSI ID
This parameter is the SCSI ID of the boot device. The default value
is 0.
• Boot Lun Number
More advanced SCSI devices can have several logical units. This
option indicates the logical unit (or Lun) on which to boot for the
drive chosen in the Boot SCSI ID. The default value is 0.
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SCSI Device
Configuration Menu
This menu lets you configure parameters for each SCSI device on the
SCSI bus. To configure a specific SCSI device, you need to know which
SCSI ID it uses. To know the SCSI ID of a specific SCSI device, you can
run the SCSI Disk Utilities (refer to page 112).
SCSI Device Configuration
SCSI Device ID
#0
#1
#2
#3
#4
#5
#6
#7
Initiate Sync Negotiation... yes yes yes yes yes yes yes yes
Maximum Sync Transfer Rate.. 40.0 40.0 40.0 40.0 40.0 40.0 40.0 40.0
Enable Disconnection........ yes yes yes yes yes yes yes yes
Initiate Wide Negotiation... yes yes yes yes yes yes yes yes
Options Listed Below Have NO EFFECT if the BIOS is Disabled
Send Start Unit Command.... no
BIOS Multiple LUN Support.. no
no
no
no
no
no
no
no
no
no
no
no
no
no
no
Include in BIOS Scan....... yes yes yes yes yes yes yes yes
Use the
and
keys to move between options. Press
to
display a menu with a selection of values.
• Initiate Sync Negotiation
Some older SCSI-1 devices do not support synchronous negotiation.
Set Initiate Sync Negotiation to Nofor these devices.
• Maximum Sync Transfer Rate
If the SCSI device is an UltraWide SCSI device, you can use the
maximum value of 40.0 MB per second. For Ultra narrow SCSI or
Wide SCSI devices you can select a maximum transfer rate of 20.0
MB per second.
Certain older SCSI-1 devices do not support UltraWide SCSI (up to
40 MB per second) or Ultra narrow SCSI or Wide SCSI data transfer
rates (up to 20 MB per second). Select a Maximum Sync Transfer
Rate of 10.0 MB per second for these devices.
• Enable Disconnection
To optimize SCSI bus performance, Enable Disconnection should be
set to Yes.
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• Initiate Wide Negotiation
This option determines whether the SCSI channel attempts 16-bit
data transfer instead of 8-bit data transfer.
• Send Start Unit Command
When set to Yesthis option reduces the load on your computer’s
power supply by allowing the interface to power-up SCSI devices
one-at-a-time when you start your computer. When set to Noeach
SCSI device powers up at the same time.
This option is not supported by some SCSI devices. Some SCSI
devices require a jumper to be changed before they can respond to
this command.
• BIOS Multiple LUN Support
More advanced SCSI devices can have several logical units (LUN).
This option determines whether booting a SCSI device that has
multiple LUNs is supported. Set this option to Yesif your boot device
has multiple LUNs. It is set to no by default.
• Include in BIOS Scan
This setting, when set to Yes, allows the SCSI device to be controlled
by the host adapter with this SCSI ID. When set to No, the adapter
does not control the SCSI device.
AdvancedConfiguration It is recommended that these settings are not changed.
Options Menu
Advanced Configuration Options
Plug and Play Scam Support .................................... Enabled
Extended BIOS Translation for DOS Drives > 1 GByte ............ Enabled
Reset SCSI Bus at IC Initialization............................ Enabled
Options Listed Below Have NO EFFECT if the BIOS is Disabled
Host Adapter BIOS (Configuration Utility Reserves BIOS Space).. Enabled
Support Removable Disks Under BIOS as Fixed Disks.............. Boot Only
Display F6 Message During BIOS Initialization.................. Enabled
BIOS Support for Bootable CD-ROM............................... Enabled
BIOS Support for Int13 Extensions.............................. Enabled
Use the
and
keys to move between options. Press
to
display a menu with a selection of values.
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Configuring a SCSI Accessory
• Plug and Play Scam Support
When enabled, this option automatically configures Plug and Play
compatible SCSI devices. For SCSI devices that do not support Plug
and Play, set this option to Disabled. By default, it is enabled.
• Extended BIOS Translation for DOS Drives >1 GByte
This option is no longer used (and must always be “Enabled”).
• Reset SCSI Bus at IC Initialization
When the SCSI controller receives an IC Reset command from the
central processor, it can reset either itself and the SCSI bus, or just
itself. By default, it will reset both itself and the SCSI bus.
• Host Adapter BIOS
This option enables or disables the SCSI Adapter BIOS. Several
options in SCSISelect utility are only valid if the SCSI adapter BIOS
is enabled. The SCSI adapter BIOS must be enabled if the computer
boots from a SCSI hard disk drive. This option is enabled by default.
• Support Removable Disks Under BIOS as Fixed Disks
When Boot Onlyis selected, only the removable media drive
designated as the boot device is treated as a hard disk drive.
If All Disksis selected, all removable-media drives supported by
the BIOS are treated as hard disk drives. No removable-media drives
are treated as hard disk drives when Disabledis selected. In this
case, removable-media drives must be controlled through operating
system drivers.
• Display <F6> Message During BIOS Initialization
When enabled, this option displays the message Press <F6> for
SCSISelect(TM) Utility during BIOS initialization. When
disabled, this message is not displayed, although you can still press
the
key for the SCSISelect utility. This option is enabled by
default.
• BIOS Support for Bootable CD-ROM
When enabled, this option provides BIOS support for booting from a
CD-ROM drive. It is enabled by default.
• BIOS Support for Int13 Extensions
When enabled, this option provides BIOS support for hard disk
drives with more than 1024 cylinders. It is enabled by default.
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SCSI Disk Utilities
When the SCSI Disk Utilities are selected from the initial Options menu,
the SCSISelect utility scans the SCSI bus and lists all the SCSI devices
on the SCSI bus. The list shows the SCSI ID and name of each SCSI
device. You can use this list to discover the SCSI ID of any device on the
SCSI bus.
Use the
and
keys to highlight a device and press
to
display the Format Disk/Verify Mediamenu.
• Format Disk
This utility can be used to perform a low-level format of a hard disk.
Most SCSI disks are pre-formatted and do not need low-level
formatting. You should note that this function can take several hours.
• Verify Disk Media
This utility scans for media defects on the selected SCSI device.
Press the
key to abort this utility.
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Using the SCSI Configuration Utility
The Symbios Logic SCSI Configuration Utility lets you view and change
the default configuration for your host adapter and all SCSI devices
connected to it, or for individual SCSI devices.
Default Settings You Can Change
The following two tables show the configuration settings you can
change. The first table shows the global settings which impact your
host adapter and all SCSI devices connected to it. Be very careful if you
change any of these settings. The second table shows the device
settings which apply to individual devices.
Settings for the Host Adapter and All Devices
Default Settings
On
SCAM Support
Parity
Enabled
Host Adapter SCSI ID
Scan Order
7
Low to High (0-Max)
None
Removable Media Support
Settings for Individual SCSI Devices
Default Settings
Synchronous Transfer Rate (MB/sec)
Data Width
40
16
Disconnect
On
Read Write I/O Timeout (secs)
Scan for Devices at Boot Time
Scan for SCSI LUNs
Queue Tags
10
Yes
Yes
Enabled
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Starting the SCSI Configuration Utility
You access the SCSI Configuration Utility by pressing
when the
message Press F6 to start Configuration Utility...is
displayed during the PC Workstation’s start-up routine. A further
message is then displayed: Please wait, invoking Configuration
Utility...before the Main menu of the Symbios Logic SCSI
Configuration utility appears.
Main Menu
NOTE
The items shown on your screen may be different from those shown
below.
Symbios Logic SCSI Configuration Utility
Version 1.07
MAIN MENU
Port
Num
.SYM53C875 E800
Irq
Level Current
On
------Status------
NvRAM
Found
Yes
Next-Boot
On
3
Change Adapter Status.
Adapter Boot Order1.
Additional Adapter Configuration1.
Display Mode = Verbose.
Mono/Color.
Language2.
Help.
Quit.
Use arrow keys to select from menu. Then press ENTER
BIOS Code Segment: C800
1.
2.
Only used if more than one Symbios card is installed.
Not available (English only).
Use the
and
keys and the
key to make a selection
from this menu.
You can only select an adapter if the current status is “On”. Changes
are possible only if NVRAM (non-volatile memory on your adapter) is
present.
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Adapter Boot Order
This option is only available when you have more than one host adapter
installed. It lets you set the order in which host adapters boot. When you
select this option the Boot Order menu is displayed.
To change an adapter’s boot order (from the Boot Order menu), select
it and press
. You are then prompted to enter the new boot
sequence number. When you are satisfied with the boot order, press
to exit this menu.
Change Adapter Status This option lets you activate or deactivate a host adapter and all SCSI
devices attached to it. The change takes place after a re-boot, which is
automatic when you exit from the Configuration utility after using this
option to make a change. When you select this option the Change Status
on Next Boot menu is displayed.
To toggle an adapter’s status ‘on’ or ‘off’ (from the Change Status on
Next Boot menu), select it and press
. When you are satisfied
with your selections, press to exit this menu.
Display Mode
Mono/Color
This option determines how much information about your host
adapter(s) and SCSI devices is displayed on the screen during the PC
Workstation’s start-up routine. For more complete information, select
the verbose setting; for a faster boot, select the terse setting.
This option lets you choose between a black and white or a color display
for the SCSI configuration utility. If you are using a black and white
monitor, you may need to select the mono setting to get a more readable
screen.
Help
Quit
This option displays a help screen giving information about the Main
menu.
This option exits the SCSI Configuration utility.
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Adapter Utilities Menu
When you select (click on and press
) a host adapter from the
Main menu, the Utilities menu is displayed:
Symbios Logic SCSI Configuration Utility
Version 1.07
1. SYM53C875
Utilities
Adapter Setup
Device Selections
Help.
Exit this menu
Use arrow keys to select from menu. Then press ENTER
BIOS Code Segment: C800
Adapter Setup
This option lets you view and change the selected adapter settings.
Device Selections
This option lets you view and change settings for the devices attached
to the selected adapter.
After you have made changes to the configuration of a host adapter or
to any connected SCSI device, you will return to this menu.
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Adapter Setup Menu
When you select Adapter Setup from the Adapter Utilities menu, the
Adapter Setup menu is displayed:
Symbios Logic SCSI Configuration Utility
Version 1.07
1. SYM53C875
Adapter Setup
SCAM Support
Parity
On
Enabled
Host SCSI ID
Scan Order
7
Low to High (0..Max)
Removable Media Support
CHS Mapping
Help.
Restore Default Setup.
Exit this menu.
Use arrow keys to select from menu. Then press ENTER
BIOS Code Segment: C800
The settings in this menu are global settings that effect the selected
host adapter and all SCSI devices attached to it.
SCAM Support
The Symbios Logic BIOS version 4.x and above supports the SCSI Plug
and Play protocol called SCAM (SCSI Configured AutoMatically). You
can turn this off if you wish.
Parity
Symbios Logic PCI to SCSI host adapters always generate parity, but
some SCSI devices do not. For this reason you can disable parity
checking.
NOTE
When disabling parity checking, you may have to disable disconnects for
certain devices as parity checking for the re-selection phase is not
disabled. If a device does not generate parity, and it disconnects, the I/O
never completes because the re-selection never completes.
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Host SCSI ID
Scan Order
In general it is not advisable to change your host adapter ID from the
default value of 7, as this gives it the highest priority on the SCSI bus.
However, if you have two adapters sharing the same SCSI devices, you
should give one of the adapters a currently-unassigned ID to avoid
duplication of SCSI IDs.
This option lets you tell the host adapter BIOS and your device drivers
to scan the SCSI bus from low to high (0 to max) SCSI ID, or from high
to low (max to 0) SCSI ID. If you have more than one device on a SCSI
bus, changing the device order changes the drive letters which are
assigned to them by the system. This will change the boot order.
Removable Media
Support
Only used when removable disk drives are installed. For more
information, refer to the User’s Guide that came with you removable
disk drive.
CHS Mapping
When performing a ‘low format’, CHS mapping should be set to
Alternate CHS Mappingfor full compatibility with other SCSI
adapters. This is the default setting.
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Device Selections Menu
When you select Device Selections from the Adapter Utilities menu,
the Device Selections menu is displayed:
Symbios Logic SCSI Configuration Utility
Version 1.07
1. SYM53C875
Device Selections 0-7
Sync
Rate
Data
Width
Disc
Time
Out
Scan
Bus
Scan
LUNS
Queue
Tags
Dev0 N/A
Dev1 N/A
Dev2 N/A
Dev3 N/A
Dev4 N/A
Dev5 N/A
Dev6 N/A
SYM53C875
40
40
40
40
40
40
40
40
16
16
16
16
16
16
16
16
On
On
On
On
On
On
On
On
10
10
10
10
10
10
10
10
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Enabled
Enabled
Enabled
Enabled
Enabled
Enabled
Enabled
Enabled
Device Selections 8-15
Help.
Exit this menu.
Use arrow keys to select from menu. Then press ENTER
BIOS Code Segment: C800
This menu provides information about individual SCSI devices attached
to the selected host adapter, and the adapter itself.
To make changes to these settings, select a device from the list and
press
to display the individual Device Setup menu.
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Device Setup Menu
When you select a device from the Device Selections menu, the Device
Setup menu is displayed:
Symbios Logic SCSI Configuration Utility
Version 1.00
1. SYM53C875
Dev0 N/A Setup
Sync Rate (Mega Bytes/sec)
Width (bits)
40 MB/sec
16
Disconnect
On
Read Write I/O Timeout (secs)
Scan for Device at Boot Time
Scan for SCSI LUNS
Queue Tags
10
Yes
Yes
Enabled
None
Format
Verify
Help.
Restore Default Setup
Exit this menu.
Use arrow keys to select from menu. Then press ENTER
BIOS Code Segment: C800
This menu provides information about an individual SCSI device.
To make changes to these settings, select an item from the list and
press
.
Sync Rate (Mega
Bytes/sec)
This option lets you set the transfer rate for the device. The available
choices are Off, 10 MB/sec, 20 MB/sec, or 40 MB/sec. For example, for a
Fast SCSI device, you would select 10 MB/sec.
Width (bits)
This option lets you set the width, in bits, for the device. The choices are
8 or 16. For example, if the device is an external SCSI device, you would
set the width to 8 bits.
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Disconnect
This option lets you enable or disable disconnects for the device.
To optimize SCSI bus performance, this option should be set to
Enabled when two or more SCSI devices are connected to the host
adapter. Set the option to Disable to achieve slightly better
performance when only one SCSI device is connected to the SCSI bus.
Read Write I/O Timeout This option lets you enter a read write timeout value in seconds for the
device.
(sec)
Scan for Device at Boot This option lets you specify whether the device is scanned for at boot
time. The choices are Yes or No.
Time
Scan for SCSI LUNS
More advanced SCSI devices can have several logical units (LUNs). This
option lets you specify whether SCSI LUNs are scanned for at boot time.
The choices are Yes or No.
Queue Tags
This option lets you specify whether queue tags are enabled or disabled.
In a multi-tasking environment this option must be enabled. It should
only be disabled for troubleshooting.
Format Disk
This utility can be used to perform a low-level format of a hard disk.
Most SCSI disks are pre-formatted and do not need low-level formatting.
Verify Disk Media
This utility scans for media defects on the selected SCSI device. Press
the
key to abort this utility.
Exiting from the Configuration Utility
To exit from the Configuration utility, press
of times to return to the Main menu, and then press
the necessary number
to quit.
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Using the ArrayConfig Program
Using the ArrayConfig Program
You can use the ArrayConfigTM program to:
•
•
Create a new array, and
Manage existing arrays on your system’s hard disk drives.
Creating a New Array
Before you create a new array, you will need to do the following:
❒ Back up any existing data that you wish to save on your hard disk
drives. Once the drives have been configured and the operating
system re-installed, you can restore your backed up data.
❒ Create a bootable floppy from the HP Kayak XU/XW PC Workstation
Drivers CD-ROM provided with your system.
You can create a new array using either of the following options.
Express Setup - use this option if you want to create an array (up to
two drives) quickly and easily. ArrayConfig asks you a few simple
questions and uses your answers to create the kind of array that best
meets your needs. This process is similar to the “Wizards” used in
many applications. You do not need to know the technical details of
how arrays are configured. Refer to "Using Express Setup" on page
123.
Custom Setup - this option allows advanced users to create arrays
(with more than two drives) with customized configurations. You
will need to know more technical details about how arrays are
configured to benefit from this option. Refer to "Using Custom
Setup" on page 125.
NOTE
Your computer will attempt to boot from a non-SCSI disk (for example,
an IDE drive) if one is installed. To boot from the FastRAID array, either
disable or remove any non-SCSI disks on your computer before running
the ArrayConfig utility or ensure that the Array 1000 adapter is set to
the highest priority in the Setup program (Boot>Boot Order).
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Using Express Setup To create an array using Express Setup, you will need to do the
following:
1 Select the ArrayConfig menu option by pressing the hot key — the
letter that appears in a different color. (The hot key letters are
underlined in the following instructions). You can also press the ↑
and ↓ keys until the option is highlighted and then press
.
2 Insert the ArrayConfig utility disk in drive A and reboot your
computer. The ArrayConfig utility will start automatically.
3 Read the text that appears on the initial ArrayConfig screens. Press
any key to view the next screen, or press
previous screen.
to return to the
4 When you see the Setup Type Selection Menu, select Express Setup.
5 When the next screen appears, select the type of array you want to
create:
•
Select Optimized for Performance if you want the fastest possible data
input and output from the new array. This type of array does not
have special data protection features, however.
•
Select Optimized for Data Protection if your main concern is to protect
the files on the array from disk failure. This type of array
safeguards files in the array even if one of the array disks fails. To
use this option, two disk drives are required.
6 At the prompt, enter the number of drives to use in the array. You
can create either a one- or two-drive array with the Express Setup.
NOTE
When you select a single hard drive for RAID 0, the drive will be striped
and optimized using the ARO-1130’s cache memory, but no actual array
will be created. A single drive optimized in this way, although
significantly faster, will not provide the same level of performance as a
two-drive RAID 0 array.
7 When the next menu appears, select the type of application that you
will run on your computer. (Select Other Applications if you are not sure
what type of application you will use.) ArrayConfig will use your
answer to create the best array configuration for your applications.
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8 When the next menu appears, select a boot order for the new array.
•
•
Select Disk Array will be Boot Drive if you want your computer to boot
from the new array. If you selected Optimized for Data Protection in
Step 4, booting from an array safeguards the information on your
boot drive.
Select Disk Array will not be a Boot Drive if you do not want your
computer to boot from the new array. (If you only have one array,
it will automatically be the boot drive.)
9 When you have finished all these menu selections, wait while
ArrayConfig creates the array. This may take up to 30 minutes,
especially if the disk drives are large.
A message appears when the array has been created. An error
message appears if the ArrayConfig encounters some problems (for
example, an array already exits). If this happens, run ArrayConfig
again and use the Custom Setup option.
10 Press
until you’re back at the Main Menu, and exit ArrayConfig.
Installing Windows
NT 4.0
11 Begin the installation of Windows NT 4.0 by booting from the floppy
diskettes you made before creating your array.
NOTE
Do not boot from the Windows NT CD-ROM as the hard drive will not be
detected.
12 When prompted, insert your drivers diskette into drive A and
press
. When the driver has finished loading, you can
continue with the Windows NT installation. For more information,
refer to your operating system’s documentation on your Drivers
CD-ROM.
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Using the ArrayConfig Program
Using Custom Setup To create an array using Custom Setup, you will need to do
the following:
NOTE
You can also perform most of these advanced options with the HP RAID
Device Manager once you’ve completed the installation and the HP
RAID Device Manager has been installed. Refer to the HP RAID Device
Manager’s online Help for more information on using this utility.
1 Insert the ArrayConfig diskette in drive A and reboot your
computer. Wait until ArrayConfig starts automatically.
2 Read the text that appears on the initial ArrayConfig screens. Press
any key to view the next screen, or press
previous screen.
to return to the
3 When you see the Setup Type Selection Menu, select Custom Setup.
Then wait while ArrayConfig scans your system for information
about your host adapter and SCSI devices.
4 When the Main Menu appears, select Disk Array Operations.
5 Select Create New Array from the Disk Array Operations menu.
6 Type a name for the array and press
. The name can be up
to 15 characters long and can include spaces and any other printable
characters.
7 Select an array type from the following options:
•
RAID 0: Data is striped across the disks in a RAID 0 array,
allowing for faster data input and output than a single disk.
RAID 0 arrays do not store redundant data; if any disk in the array
fails, all data is lost.
•
RAID 1: Data is mirrored on one pair of disks. If one disk fails, data
is still safe. The actual usable data capacity of the array equals
half the available disk space.
8 Type the number of drives you want in the array, not including spare
drives, and press . The number of drives available for
assignment is listed on the screen. (You will not be prompted for the
number of drives if you are creating a RAID 1 array, because RAID 1
arrays have two drives by definition.)
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NOTE
When you select a single hard drive for RAID 0, the drive will be striped
and optimized using the ARO-1130’s cache memory, but no actual array
will be created. A single drive optimized in this way, although
significantly faster, will not provide the same level of performance as a
two-drive RAID 0 array.
9 When the next screen appears, press
Select drives for the array by pressing the ↑ and ↓ keys until the drive
name is highlighted, and then press Ins or . The names of
selected drives appear in the box on the right side of the screen. To
select drives on a different channel (if necessary) press to
to highlight a channel.
select another channel and then select the drives from the SCSI IDs
on Channel menu. To deselect the drive you most recently added,
press
.
CAUTION
A warning appears if you select a disk that has partitions. Do not select
disks with partitions if they contain data you want to keep, because any
existing data will be erased when the disk becomes part of the array.
When you have selected the number of drives you specified in
Step 8, the next screen appears automatically. If you are creating a
RAID 1 array and if there are any unassigned drives, the screen
prompts you to define spare drives for the array.
10 If you do not want a spare, type n and continue with step 12. If you
want to select dedicated spares, follow these steps:
a At the prompt, type y.
b At the next prompt, type 1 or 2.
c Select one or two spares, using the same method you used to
select disks for the array.
11 When the Initialize Mode menu appears, select Initialize Array to Zero.
This operation begins immediately. A graph on the screen shows the
progress of this operation.
CAUTION
If the drives contain data, all the data is lost when you initialize
the array.
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Select Low-Level Format only if the drives were previously formatted on
another system or if you are using drives other than new HP
accessory drives (where there’s a possibility of surface defects).
Low-level formatting takes a long time for large disk drives. (Refer
to the section “Initializing an Array” on page 130 for more
information.)
12 When the menu of block sizes appears, select a block size. (This
menu does not appear for RAID 1 arrays.)
The default block size (64 KBytes) gives the best overall
performance. The allowable block sizes are 8, 16, 32, 64, and 128
KBytes.
13 When you see the message Initialization of [array name] is complete, press
any key to return to the Disk Array Operations menu.
14 To create additional arrays (if disks are available), return to Step 5.
When all arrays are created, exit from ArrayConfig, remove the
ArrayConfig diskette, and reboot the computer. After you reboot
you can write data to the arrays.
15 Press
until you’re back at the Main Menu, and exit ArrayConfig.
16 Begin the installation of Windows NT 4.0 by booting from the floppy
diskettes you made before creating your array.
NOTE
Do not boot from the Windows NT CD-ROM as the hard drive will not be
detected.
17 When prompted, insert your drivers diskette into drive A and
press
. When the driver has finished loading, you can
continue with the Windows NT installation. For more information,
refer to your operating system’s documentation on your Drivers
CD-ROM.
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Managing an Existing Array
You can manage an existing array in the following ways:
•
•
•
•
•
Making a bootable array
Displaying array information
Deleting an array
Initializing an array
Adding or deleting a spare disks
Making the Array Bootable
Follow these steps if you want your computer to boot from the newly
created array or if you want to change the boot order of existing arrays:
1 Select Display Boot Order from the Main Menu. The Boot Order for
Singles and Arrays window appears.
2 If the newly created array is listed as Unit 0 at the top of the list, no
changes are necessary; if it has some other unit number, highlight
the array name and press
to select it.
3 Use the arrow keys to move the selected array to the top of the list.
Then press to deselect it.
4 When you are finished, press to return to the Main Menu.
NOTE
You cannot use this procedure to change the boot order of a non-striped
SCSI disk drive (see the “Resolving Problems” on page 134 for notes on
booting from the Narrow SCSI BIOS). If you want to do this, create a
one-drive RAID 0 “array” from the disk.
Displaying Array Information
Follow these steps to display information about existing arrays defined
in your computer:
1 Select Disk Array Operations from the Custom Setup Main Menu.
2 Select Display Arrays from the Disk Array Operations menu.
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3 When the list of arrays appears, highlight the array for which you
want information and press
.
4 View the information that appears on the screen. This includes array
type and status, array size, and information about each disk in the
array.
5 Press any key to return to the Disk Array Operations menu.
Deleting an Array
CAUTION
CAUTION
All data is lost when you delete an array! Before you delete an array,
back up any data you want to keep.
Follow these steps to delete an array:
1 Select Disk Array Operations from the Main Menu.
2 Select Delete Array from the Disk Array Operations menu.
3 When the list of arrays appears, select the array you want to delete.
A warning appears if you select an array that has partitions. Do not
delete an array with partitions if it contains data you want to keep,
because any existing data will be erased. Be especially careful not to
select your boot array!
4 View information about the array and make sure you really want to
delete it. Press any key to continue.
5 Type y to delete the array (or n to cancel the operation).
6 When the message [Array name] deleted appears, press any key to
continue.
The drives that were formerly part of the array can now be used as
stand-alone drives or as members of another array. Deleting an array
may change the boot order and the drive assignment of other arrays
and disks.
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NOTE
You can identify individual drives by blinking the drive lights while you
are running the HP RAID Device Manager software. Refer to the HP
RAID Device Manager Software online documentation for more
information.
Initializing an Array
When you create a new array in Custom Setup, you are automatically
prompted to initialize (format) it. You can also select the
Format/Initialize Array option as a separate Custom Setup command.
This could be necessary to re-initialize an array that has become
corrupted. Here is some additional information on the two initialization
methods:
•
Initialize Array to Zero: (Recommended method) Fills the array with
zeroes. This option is faster than a low-level format, but it does not
verify the integrity of the disks.
•
Low-level Format: Performs a low-level SCSI format. This writes a
consistent pattern to the disks, checks the disks for defects, and fills
the array with zeroes. Low-level formatting can take some time (up
to 1 hour) if the disks are large. You cannot abort a low-level format
once it has started.
CAUTION
Formatting or initializing an array erases all data on the array and
cannot be aborted once it has started. If the array contains data you
want to keep, be sure to back it up first!
Follow these steps to initialize an array:
1 Select Disk Array Operations from the Main Menu.
2 Select Format/Initialize Array from the Disk Array Operations menu.
3 When the list of arrays appears, select the array you want to
initialize.
4 Type y to confirm that you want to format the array.
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CAUTION
A warning appears if you select an array that has partitions. Do not
initialize an array with partitions if it contains data you want to keep,
because any existing data will be erased. Be especially careful not to
initialize your boot array!
5 When the Select Format Mode menu appears, select Initialize Array to
Zero (recommended) or Low-Level Format.
6 When the list of block sizes appears, select a block size. The
allowable block sizes are 8, 16, 32, 64 (the default), or 128 KBytes.
(This menu does not appear if the array is a RAID 1 array with only
two drives.) The default block size gives the best overall
performance. Formatting begins immediately.
7 When you see the message Initialization of [array name] is complete, press
any key to return to the Disk Array Operations menu.
NOTE
You will need to install the operating system after the array is initialized.
Refer to “Installing Windows NT 4.0” on page 124.
Adding and Deleting Spares
Dedicated spare disks (spares) are an important data protection and
real-time recovery feature of RAID 1 arrays (RAID 0 arrays do not
support spares). Up to two dedicated spares can be defined for each
array. If a disk in an array fails while the computer is running, a spare is
activated immediately to take its place. The array software
automatically reconstructs the necessary data on the new disk, and
array operation continues uninterrupted.
Adding a Dedicated Spare
When you create an array you have the option of adding one or two
dedicated spares. You can also add dedicated spares to an existing
array at a later time. You cannot add dedicated spares to an array if:
•
•
The array already has two dedicated spares
The remaining single disks are not at least as large as the smallest
disk in the selected array
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Follow these steps to add one or two dedicated spares to an already-
existing array:
1 Select Disk Array Operations from the Main Menu.
2 Select Add/Delete Spare Drive from the Disk Array Operations menu.
3 Select the array to which you want to add the dedicated spare.
4 Select Add Spare Drive from the Add/Delete Spare menu.
5 Select a SCSI channel on the left, if necessary, and then press → to
move to the list of disks on the right. Disks are grayed out if they are
already used in an array, or if they are smaller than the members of
the array. Highlight an available disk and press
. Then
select another disk for the second spare, if necessary. The new
dedicated spare is added immediately.
CAUTION
A warning appears if you select a disk that has partitions. Do not select
disks with partitions if they contain data you want to keep, because any
existing data will be erased. Be especially careful not to select your boot
disk as a spare!
6 Press any key to continue.
Deleting a Dedicated Spare
Follow these steps to delete a dedicated spare:
1 Select Disk Array Operations from the Main Menu.
2 Select Add/Delete Spare Drive from the Disk Array Operations menu.
3 When the list of spare drives appears, select the one you want to
delete and press
.
4 Select Delete Spare Drive from the Add/Delete Spare Drive menu. The
dedicated spare is deleted immediately.
5 Press any key to continue. The disk that was formerly a dedicated
spare can now be used as a spare for another array or as a member
of a new array.
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Optimizing Performance
Check HP’s World Wide Web site for more information on how to
optimize the performance of HP FastRAID on your system. Refer to
“HP World Wide Web Site” on page 144.
To change HP FastRAID settings:
•
Click the Start button, select Programs, then HP RAID Device Manager, then
RAID Device Manager.To modify the caching parameters, you must set a
password. In the HP RAID Device Manager window, select the View
menu, then Change Password.
NOTE
You can install the HP RAID Device Manager from the driver’s CD-ROM
or the HP website.
The first time you use the HP RAID Device Manager, no password is set.
When requested to enter the Old Password, press
New Password box.
to go to the
1 In the Storage Configuration window, select the
RAID icon.
Then select Operations..., then Optimize Performance.
2 In the Optimize Performance window, select the pop-up menu to set
the application you require.
If you want to change the values already set, select Edit and perform
the changes required.
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Resolving Problems
If you experience problems using the HP FastRAID option, check that:
1 The ARO-1130 adapter BIOS sign-on message appear
during bootup? If not, check that the ARO-1130 adapter is properly
seated in the RAIDport slot.
2 All SCSI bus cables and power cables are connected.
If you are having trouble booting from the FastRAID array:
1 Check the settings in the HP Setup program that the Array1000
Family Raid Adapter is selected in position one. To do this:
a From the HP Setup program, select the Boot menu group, then
the Hard Disk Drive item. If the Array1000 Family Raid Adapter
is already in position one, then no changes are necessary.
Otherwise, select the Array1000 Family Raid Adapter by using
the up and down arrows, then press the
key to move it up
the list. Save your changes before you exit the Setup program.
2 Check that the array has been selected as the boot device using the
ArrayConfig utility:
a Insert the ArrayConfig utility disk in drive A.
b Reboot your computer and when the ArrayConfig Main menu
appears, select Display Boot Order. If the array is at the top of the
list, preceded by the words Unit 0, no changes are necessary.
Otherwise, highlight the array name and press
the arrow keys to move it to the top of the list.
, then use
c Exit the ArrayConfig utility and reboot your computer.
3 Check the HP Setup settings to make sure that each drive has a
unique SCSI ID.
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4 The External 16/8-bit Symbios BIOS and the FastRAID BIOS cannot
be loaded at the same time in BIOS setup. The Symbios BIOS should
be disabled (from the Advanced/External and Internal Wide
16/8-bit SCSIwindow, disable Option ROM Scan). This may be
fixed in a later version of the BIOS. Check the World Wide Web at the
following site: http://www.hp.com/go/
kayaksupport/to see if this has been corrected.
Consequence: you cannot boot from devices connected to the
Symbios controller at the same time as Wide SCSI devices. It is,
however, possible to manually switch from bootable SCSI devices,
connected to the Symbios controller, to Wide SCSI devices.
5 Ensure that you boot from the Windows NT diskettes provided and
not from the CD-ROM. If you boot from the CD-ROM, the hard drive
will not be found (problem relating to Windows NT).
6 Ensure that the FastRAID/Array1000 drivers are installed. To install
these drivers:
a Shut down your PC Workstation, remove the ARO-1130 adapter,
and restart your system.
b Click the Start menu, point to Settings, and then click Control
Panel.
c Double-click the SCSI Adapters icon, then the Drivers tab.
d Click Add, Have Disk..., and insert the Adaptec Array1000 driver
diskette.
e When requested to enter the driver path, type A:\winntand
follow the installation instructions (the Windows NT 4.0 CD-ROM
may be needed).
f
Shut down your computer and re-install the FastRAID card.
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Frequently Asked Questions
Q: Can I boot from an array?
A: Yes, you can boot without any problem from an array.
Q: If you have two UltraWide SCSI drives connected to the RAID
controller, does one of them have to be the bootable drive?
A: No, the entire RAID array is bootable rather than the individual
drives that make up the array. If there are two drives configured in a
RAID 0 array, the array will automatically be bootable.
Q: Can a third UltraWide SCSI hard drive be added to be used as
the boot device, as defined in the support boundaries?
A: Yes, you can add a third drive, but the third drive cannot be included
in the same RAID array. For example, you could create a RAID 1 array
with two drives plus a third drive configured as a spare. Or, you could
configure two arrays: one with two drives and one with one drive.
Q: Can we connect a third SCSI drive to the Narrow SCSI
controller.
A: You can connect a third drive to the Symbios controller, but both the
Symbios BIOS and UltraWide BIOS cannot be loaded at the same time.
That means that you cannot boot from both SCSI devices at the same
time. If you only need to boot from the Symbios SCSI occasionally, then
you can disable (from BIOS setup) the Internal Wide 16-bit SCSI
Option ROM Scanand enable the Symbios SCSI Option ROM Scanto
boot on the Symbios SCSI. When you’re finished, disable the Symbios
SCSI Option ROM Scanand enable the Internal Wide 16-bit SCSI
Option ROM Scan.
NOTE
You cannot change the priority of RAID and non-RAID devices through
the ArrayConfig utility’s Custom Setup routine. RAID devices will
always have the highest priority even if the SCSI address of the
non-RAID device is set to 0.
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The only way to boot on the non-RAID device is to go to the SCSISelect
Utility, then select Configure/View Interface Settings. Use the arrow
keys to select the SCSI Device Configuration, then in the Include in
BIOS Scan option, move to the SCSI Device ID to be disabled and press
the
key.
Q: After I installed the FastRAID card, I could not boot Windows NT
from my non-striped wide SCSI drive. I get a blue screen with the
message “BOOT DEVICE NOT FOUND”.
A: Even if the drive is not configured in a RAID array, you can boot on
it before installing the FastRAID card provided that the required SCSI
drivers are installed.
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5
Hewlett Packard Support and
Information Services
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5 Hewlett Packard Support and Information Services
Introduction
Introduction
Hewlett Packard computers are engineered for quality and reliability to
give you many years of trouble-free service. To ensure that your
desktop system maintains its reliability and to keep you up-to-date with
the latest developments, HP and a worldwide network of trained and
authorized resellers provide a comprehensive range of service and
support options which are listed below:
•
•
•
•
HP-Authorized Reseller
HP SupportPack
HP Support Assistant CD-ROM
HP Information Services
Service
Means of Access
HP Forum on CompuServe
Modem
HP Forum on America Online (US only)
HP World Wide Web Site
Modem
World Wide Web Access
Delivered by mail
HP Drivers/BIOS diskettes
•
HP Support Services
Technical phone support
Lifeline phone support
Network phone-in support
NOTE
When calling any of the international telephone numbers listed in this
chapter, replace the ‘+’ with your international telephone access code.
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5 Hewlett Packard Support and Information Services
Your HP-Authorized Reseller
Your HP-Authorized Reseller
HP-Authorized Resellers have been trained on HP PC Workstation
equipment and are familiar with its configuration and environment.
Authorized Resellers can also answer questions regarding non-HP
hardware, software and systems as well as answer queries about usage
not intended for, or not common for, the HP PC Workstation.
Authorized HP Resellers can also offer consulting services tailored to
your specific needs regarding product development or custom
installations. Similar support services are offered by third parties or the
HP Customer Support organization in your country.
HP SupportPack
HP’s three-year SupportPack is available from your local reseller. It
must be purchased within 30 days of purchasing your HP
PC Workstation.
The concept of SupportPack is simple. It allows you to extend your
one-year on-site hardware warranty to a three-year on-site hardware
warranty, offering next day on-site response.
SupportPack is valid for the piece of equipment for which it was
bought, but is not transferable from one piece of equipment to another.
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5 Hewlett Packard Support and Information Services
HP Support Assistant CD-ROM
HP Support Assistant CD-ROM
HP Support Assistant is a yearly subscription service on two CD-ROMs:
one for software; the other for support documentation.
The software CD-ROM is updated monthly and contains the latest HP
drivers and utilities. The documentation CD-ROM is updated quarterly
and contains:
•
•
•
•
Product manuals and service manuals
Installation and configuration information
Troubleshooting information
Technical reference manuals
Subscriptions to HP Support Assistant can be obtained with an order
form which is available from the HP FIRST Faxback system. Request
document number 9025 (US and Asia Pacific) or 19025 (Europe).
Subscriptions can also be obtained by contacting the following
numbers:
Region
Phone Number
+65 740-4477
Fax Number
Asia-Pacific
Europe
+65 740-4499
+31 (55) 384279
+1 (317) 364-8882
1 (800) 457-1762
+31 (55) 434455
+1 (317) 364-8888
+1 (317) 364-8888
Latin America
US/Canada
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5 Hewlett Packard Support and Information Services
Hewlett-Packard Information Services
Hewlett-Packard Information Services
Hewlett-Packard Electronic Information Services are available
24 hours a day, 7 days a week, ensuring that the most up-to-date
information is always available.
HP Forum on CompuServe
The HP Systems Forum on CompuServe® is an on-line service,
accessible via modem. This service provides information about your HP
PC Workstation, and allows you to communicate with other HP users
through an on-line user forum. HP users share their knowledge and
experience with you, and you will be able to ask, or answer, technical
questions about your HP PC Workstation, and HP products.
You can also download the latest versions of drivers, BIOS and software
utilities for HP PC Workstations.
As a preferred Hewlett Packard customer, you are invited to join
CompuServe at no initial charge.
For the United States and the United Kingdom, call the number shown
below and ask for representative 51. For all other locations, first call
the worldwide number to obtain the number of your local sales office,
then call your local sales office and ask for representative 51.
Country
Local Call / Freephone
Number
Direct Number
United States
1 (800) 848-8199
+1 (614) 529-1349
+44 (1272) 760680
+1 (614) 529-1349
United Kingdom (0800) 289378
Worldwide
—
CompuServe will send you a free introductory membership
immediately, including information on how to access CompuServe.
At the CompuServe !prompt, type GO HP.
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5 Hewlett Packard Support and Information Services
Hewlett-Packard Information Services
HP Forum on America Online
The HP Forum on America Online is an electronic information and
communication service which can be accessed via modem.
To access the HP Forum:
•
•
•
select Keyword Searchfrom the menu,
type HP,
press
.
This will load the HP Home Page directly onto your screen.
In the HP Forum you can ask and answer questions about HP products
and you can also download drivers, software application notes, or
utilities for HP products.
Membership information can be obtained by calling 1(800) 827-6364,
giving the preferred customer number 1118.
HP World Wide Web Site
The HP World Wide Web site gives you access to information about HP,
its products, including product data sheets, service and support
information, electronic newsletters and technical tips. You can also
download the latest versions of drivers, BIOS and software utilities.
The Access Guide Directory guides you through the information and
services available.
World-Wide Web URL
For product information:
http://www.hp.com/go/kayak
For service and support information:
http://www.hp.com/go/kayaksupport
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5 Hewlett Packard Support and Information Services
Ordering Drivers and BIOS on Diskette
Ordering Drivers and BIOS on Diskette
You can order diskettes from HP, with the latest versions of drivers,
BIOS and software utilities. The diskettes will be delivered by mail.
Information for ordering diskettes is set out in the tables below:
North and Latin America
Europe
Phone +1 (970) 339 7009
Monday - Saturday
24 hours per day
Phone +44 (1429) 865511
Monday - Friday
8.30 a.m. - 6.00 p.m.
Central European Time
Fax +1 (970) 330 7655
Fax +44 (1429) 866000
Mail
Mail
US Driver Fulfillment for
Hewlett-Packard
PO Box 1754, Greeley,
Colorado 80632
USA
European Fulfillment for
Hewlett-Packard
c/o StarPak International, Ltd.,
Hartlepool, Cleveland,TS25 2YP
United Kingdom
Australia
Asia - Pacific
Phone + 61 (2) 565 6099
Monday - Friday
8.30 a.m. - 5.30 p.m.
Australian Eastern Time
Phone + 65 740 4477
Monday - Friday
8.30 a.m. - 5.30 p.m.
Singapore Time
Fax + 61 (2) 519 5631
Fax + 65 740 4499
Mail
Mail
Fulfill: Plus Pty Ltd.,
Private Bag 75,
Alexandria NSW
Australia 2015
Fulfill: Plus Pte Ltd.,
No 51, Ubi Ave. 3,
Singapore 1440
To identify a specific BIOS, driver or utility for your PC Workstation,
please follow the steps listed below prior to placing your order.
•
Contact your authorized HP reseller for assistance in selecting the
appropriate driver.
•
If your reseller is unable to help you, call HP FIRST for the most up-
to-date list of drivers.
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5 Hewlett Packard Support and Information Services
HP Support Services
HP Support Services
Hewlett-Packard provides a three-year hardware warranty which
includes on-site service during the first year after purchase, and a
return service during the second and third years after purchase. This
warranty coverage will apply from the nearest HP or HP-authorized
service outlet.
HP telephone support for your PC Workstation is available during the
first year of your hardware warranty. This service will also provide
technical assistance with the basic configuration and setup of your
PC Workstation and for the bundled or pre-loaded operating system.
Lifeline Telephone support is available during the second and third
years of hardware warranty, via the Lifeline program, which is a fee-
based service.
HP does NOT provide support for PC Workstations configured as
network servers. We recommend HP NetServers for your network
server requirements.
NOTE
Reloading the software bundled or pre-loaded on your PC Workstation
is not covered by the HP three-year warranty.
For your bundled application, HP recommends that you keep the
master CD-ROM.
Your HP-authorized reseller offers various service contracts which can
be tailored to your particular support needs.
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5 Hewlett Packard Support and Information Services
Hewlett-Packard Telephone Support
Hewlett-Packard Telephone Support
HP North American
Customer Support
Center
Assistance from the HP North American Customer Support Center is
available Monday to Friday, 7:00 am to 6:00 pm Mountain time.
The number is: +1 (970) 635-1000
HP European Customer Assistance from the HP European Customer Support Center is available
Monday to Friday, 8:30 am to 6:00 pm Central European time.1
Support Center
Country
Language
Local Number
0171 512 5202
United Kingdom English
Ireland
English
Dutch
01 662 5525
020 606 8751
02 626 8806
02 626 8807
084 880 1111
084 880 1111
0180 525 8143
01 43 62 34 34
0660 6386
Netherlands
Belgium
Dutch
French
Switzerland
French
German
German
French
Germany
France
Austria
Norway
Denmark
Sweden
Italy
German
Norwegian
Danish
22 11 6299
3929 4099
Swedish
Italian
08 619 2170
02 26410350
902 321 123
01 441 7199
Spain
Spanish
Portuguese
Portugal
1. For non-listed European countries, support is available in English by
calling +44 171 512 5202.
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5 Hewlett Packard Support and Information Services
Lifeline Telephone Support
Please have the following information ready when you call so that your
enquiry can be dealt with quickly:
•
•
•
Your HP PC Workstation model number and serial number.
The operating system version and the configuration.
A description of the software installed and the accessories used.
Lifeline Telephone Support
Lifeline is a fee-based telephone support program for PC Workstations
available after the one-year telephone support provided as part of the
hardware warranty has expired.
Your call can either be charged to your phone bill at a per-minute rate
or to your credit card (Visa, Mastercard or American Express) at a flat
fee.
The charge begins AFTER you have been put in contact with a support
technician. If your problem is found to be covered by the HP Hardware
Warranty, no charge will be applied.
In the US please call the appropriate number listed below.
Number
Method of Payment
Charged to phone bill
Charged to credit card
Charge Type
per-minute rate
Flat fee
1 (900) 555-1500
1 (800) 999-1148
In Europe, please call the telephone support center (+44 171 512
5202).
Free access to HP information services is not affected by this service.
You are encouraged to access HP Information Services throughout the
life of your PC Workstation, whether in or out of warranty.
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5 Hewlett Packard Support and Information Services
HP Network Phone-in Support Service (NPS)
HP Network Phone-in Support Service (NPS)
The HP Network Phone-in Support Service (NPS) provides fast access
to HP experts in networked Multivendor environments.
It can help you to:
•
•
Resolve complex network problems.
Leverage HP’s alliances with leading Network Operating Systems
and Network manufacturers.
•
•
Support your HP and non-HP products with a single telephone call.
Increase network uptime.
You can purchase the HP NPS service as an annual contract, billable in
advance annually, bi-annually, quarterly, or at an hourly rate. This
contract service provides unlimited toll-free access to HP Response
Center Engineers (RCEs).
To obtain an HP NPS contract, contact your HP-authorized reseller or,
if you are in the US, call (800) 437-9140.
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5 Hewlett Packard Support and Information Services
Summary
Summary
The table below summarizes the services and support available from
HP or authorized resellers.
Service
Covers
Period
covered
Response
time
Fee
When
available
Purchase
from
Basic
Warranty
Parts and labor for HP Three years from Next working day No charge.
At time of
purchase.
HP.
products:
date of purchase. for on-site.
first year on-site parts
& labor; second and
third year parts only.
HP
Parts and labor for HP First three years. Next working day. One fee which Within 30 days HPAuthorized
SupportPack products.
on-site
coversthethree of purchase.
years.
reseller.
service
HP Support CD-ROM containing: Released
N/A
Annual
Anytime.
Anytime.
HP.
Assistant
Product Manuals,
quarterly.
subscription.
Technical Information
and Product features.
Electronic
services
Technicalinformation, Anytime.
drivers, utilities, tools
and diagnostics.
24-hour access. No charge.
Business hours. No charge.
HP BBS,
WWW,
CompuServe,
America
Online.
Technical
Phone
support
Basic assistance for First year.
PC Workstation
At time of
purchase.
HP.
setup, configuration,
start-up and
hardware diagnosis.
Lifeline
phone
support
Basic assistance for After first year. Business hours. Per- call fee,
Anytime after HP.
PC Workstation
setup, configuration,
start-up and
no time limit. first year.
hardware diagnosis.
HP Network Advanced remote
Annual contract. Business hours: Annual fee, or Anytime.
HPAuthorized
reseller.
Phone-in
support
technical support for
multivendor
24-hour/ 7-day
service also
available.
minimum fee
per incident.
networked
environments.
Service
Contracts
Technical Support.
Customer
defined.
As required.
Annual fee, or Anytime.
fee per incident.
Reseller.
150 English
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5 Hewlett Packard Support and Information Services
Hewlett-Packard Marketing Headquarters
Hewlett-Packard Marketing Headquarters
Should you wish to contact Hewlett-Packard, check your local
telephone directory for the HP Sales and Service Office near you. If you
cannot find a convenient HP office, you can write to one of the major
HP Sales and Service Offices or one of the Worldwide Marketing
Headquarters listed here.
ASIA
LATIN AMERICA
Hewlett-Packard
Prolongación Reforma No. 700
Col. Lomas de Santa Fe
Del. Alvaro Obregón
México
Far East Sales Region Hdqtrs
Hewlett-Packard Asia Ltd.
22/F Peregrine Tower
Lipp Centre
89 Queensway, Central
Hong Kong
01210 Mexico, D.F.
EUROPE
USA
European Operations Hdqtrs
Hewlett-Packard S.A.
150, route du Nant-d’Avril
P.O. Box 1217
Intercon Operations Hdqtrs
Hewlett-Packard Company
3495 Deer Creek Road
P.O. Box 10495
Meyrin 2/Geneva
Switzerland
Palo Alto, CA 94303-0896
USA
MIDDLE EAST / AFRICA
Middle East / Central Africa Sales Hdqtrs
Hewlett-Packard S.A.
CANADA
Hewlett-Packard Ltd.
6877 Goreway Drive
Mississauga
Rue de Veyrot 39
CH-1217 Meyrin 1/Geneva
Switzerland
Ontario L4V 1M8
Canada
English 151
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5 Hewlett Packard Support and Information Services
Hewlett-Packard Marketing Headquarters
152 English
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Glossary
8-bit SCSI Also called narrow SCSI. BBS Bulletin Board System. A
Ultra narrow SCSI provides data
transfer rates of up to 20 MB per
second.
computer that uses a modem and
software to serve as an information
source for other computers equipped
with a modem. Hewlett-Packard has a
BBS that can be reached at +1 (408)
553-3500.
10/100BaseT Refers to the 100
Mbit/s network technology over
category 5 UTP (unsheilded twisted
pair) cable that is compatible with the BIOS Basic Input-Output System.
proposed IEEE 802.3 standard. This
technology, which takes the
CSMA/CD protocol to 100 MBits/s
operation, is also referred to as 802.3u
or Fast Ethernet.
Software that provides an interface
between the computer hardware and
the operating system.
bus An electrical connection over
which information is transported.
16-bit SCSI Also called wide SCSI.
Ultra wide SCSI provides data
transfer rates of up to 40 MB per
second.
cache A block of high-speed memory
used for the temporary storage of data
and processor instructions.
adapter An accessory board that
connects to the system board via an
accessory board slot.
CD-ROM Compact Disc Read Only
Memory. A mass storage device that
uses compact disc technology. ROM
CDs can store data, but most cannot
be written to.
ADPCM Adaptive Differential Pulse
Code Modulation. A data compression
technique. See PCM.
Compression A technique for
compacting data for more efficient
A-law A method of data compression storage or transmission. The sound
that enables sampling of sound at a
resolution of 16 bits, but that
quality of compressed audio data is
greatly reduced. See entries for A-law
generates the same quantity of data as and µ-law.
an 8-bit sampling rate.
CD-RW Compact Disc Read Write. A
AVI files Audio-Video Interleaved
file format used with Microsoft’s
Video for Windows.
mass storage device that uses
compact disc technology to read data
on CDs and write data to CDs.
Basic MIDI format Allows MIDI
CMOS Complementary Metal-Oxide
channels 13 to 16 of the General MIDI Semiconductor memory requires very
operation mode to be used when
notes are played through MIDI.
little power to operate. The contents
of your computer’s CMOS memory are
preserved when you turn off the
English 153
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Glossary
computer. It is used to store
information that must be maintained,
such as your computer’s
configuration.
expansion slot A slot inside the
computer, connected to the system
board, that can be used for accessory
boards.
controller A device that enables
another device (such as a hard disk)
to communicate with the computer.
extended memory Memory which
can be addressed by the processor in
the area of memory above the first
1 MB.
DAT Digital Audio Tape.
Extended MIDI format Allows
MIDI channels 1 to 10 of the General
MIDI operation mode to be used when
notes are played through MIDI.
DIMM Dual In-line Memory Module.
These memory modules provide a 64-
bit data path for improved system
performance.
FM synthesis A technique for
synthesizing sound that uses a
combination of modulated sine waves
to produce different waves forms.
device driver Software that enables
the computer to interface with a
specific peripheral, such as a printer
or display.
General MIDI format A standard
set of 128 sounds. Allows 16 channels
to be used when notes are played
through MIDI.
Digital audio Digitally recorded
sound such as speech and sound
effects.
IDE Integrated Device Electronics.
An interface standard for
communications between the
computer and a hard disk or CD-ROM.
DMA channel Direct Memory
Access channel. Speeds up I/O to and
from the system’s memory by
avoiding CPU processing. However,
the system limits the number of
boards that can use DMA.
IRQ Interrupt Request. A signal, that
when received by the processor, halts
the current process and allows a
different task to be undertaken.
DVD player Digital Versatile Disk
player. A standardized device to play
digital audio and video sequences.
IRQ line The Interrupt Request line
is the signal line used to notify the
CPU that it wants to send or receive
data for processing.
ECC Error Correcting Code can
detect and correct data errors in
memory modules.
154 English
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Glossary
jumper An electrically-conductive
part that is used to connect two or
more points on a circuit board.
Commonly used to select
MPEG Motion Picture Expert
Group. A standard for video sequence
compression. You can play back
MPEG files from the WEB or a video
CD-ROM.
configuration options.
LAN Local Area Network. A general- MPU-401 MIDI interface hardware
purpose communications network
that interconnects a variety of devices
within a limited geographical area. A
LAN might connect computers on
adjacent desks, within a building, or
within several buildings of a campus.
standard developed by the Roland Co.
multimedia Combining static media
(such as text and pictures) with
dynamic data (such as sound, video,
and animation) on the same system.
mass storage Any device used to
store large amounts of data. Usually
refers to hard disks and tape backup
units.
network server mode A security
feature that prevents unauthorized
use of an input device (like a
keyboard or mouse) while your
computer is running as an unattended
memory modules Miniature boards network server.
containing memory chips. Used for
increasing the amount of memory
available in the computer.
OLE Object Linking and Embedding.
A Windows feature that allows
different object types (such as speech
clips or notes of music) to appear in a
document. The objects can be linked,
in which case they remain separate
files, or embedded, where they
MID files Standard file format used
to store MIDI sequence information.
MIDI Musical Instrument Digital
Interface. An international hardware/ become a part of the document.
software standard that specifies the
cable and hardware interface that
allows several devices, instruments,
and computers to interchange music
codes and events.
Patch A MIDI term referring to a
particular sound or voice.
PCM Pulse Code Modulation. A
method of storing uncompressed
digital audio. The audio is
represented by the amplitude of the
audio signal sampled at regular
intervals.
MIDI mapper A Windows utility
that lets you edit MIDI key maps,
patch maps, and channel mappings.
Mixing Combining sounds from
several sources.
pixel Picture element. The smallest
addressable spot on the screen.
English 155
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Glossary
Polyphonic More than one voice
SCAM SCSI Configured
played simultaneously.
Automatically. A protocol which
automatically assigns device IDs to
SCSI devices which support SCAM.
Plug and Play Plug and Play is an
architecture designed to simplify
installation and configuration of new
devices in a PC.
SCSI Small Computer System
Interface. A high-speed data bus used
for connecting hard disks, tape drives,
and other accessories to your
computer (see 8-bit SCSI and 16-bit
SCSI).
POST Power-On Self-Test. A series
of tests your computer performs
when you switch the computer on.
SCSI chain Devices connected on a
single SCSI bus.
Q-Sound Audio-processing
technique to simulate reverb/
surround sound.
SDRAM Synchronous Dynamic
Random Access Memory. This
memory is used to improve perfor-
mance of your PC Workstation
RAM Random Access Memory. This
memory is used to hold programs and
data temporarily.
Sequencer A device used to record
resolution A measure of the visible
detail on a screen or printout. Screen
resolution is measured in ‘pixels
across’ by ‘pixels down’ by ‘number of
colors’. Printer resolution is measured
in dpi (dots-per-inch).
note information from MIDI devices.
Setup program Used to inform the
computer about its configuration, for
example the amount of memory
installed. The setup program is stored
in ROM on the system board.
ROM Read-Only Memory. Computer
memory used to store parts of the
computer’s operating system
permanently. ROM chips can contain
instructions and data.
shadow RAM A method of
relocating the system and/or video
BIOS from slower ROM chips to faster
RAM to improve system performance.
Sampling The process of converting
an analog signal into digital data.
SIMM Single In-line Memory
Module. These memory modules can
provide a 32-bit data path.
Sampling rate The rate of analyzing
a sound. The more frequently a sound
is sampled, the more closely it will
match the original sound.
Sound files Files containing sound
data. Sound files are usually stored in
one of two formats, with the
extension .WAV or .MID.
156 English
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Glossary
Synthesizer Hardware for
to the display.
generating audio from software.
Typical methods used are FM
synthesis and wave table synthesis.
terminator A resistor at the end of a
data connection cable that prevents
the signal from reflecting back along
the cable.
Total harmonic distortion A
specification for quantifying the
fidelity of audio processing
equipment.
Tracks The virtual tracks used by
MIDI sequencers.
video controller A chip or
expansion card which converts
signals in the computer into
displayable signals.
video RAM Memory that enables or
speeds up drawing to the screen or
increases resolution or color options.
Voices The number of synthesized
sounds that a device can generate
simultaneously.
WAV files A Microsoft file format for
storing digital audio data.
Wavesample A sample used in a
wavetable or sampling synthesizer to
reproduce a musical instrument.
WRAM Windows RAM. Dual-ported
memory, which allows for
simultaneous input of data from the
graphics controller and output of data
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µ-law A method of data compression that enables the sampling of sound at a resolution of 16 bits,
but that generates the same quantity of data as an 8-bit sampling rate.
158 English
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Index
Symbols
features, 88
connecting
display, 3
keyboard, 3
to network, 4
µ-law, defined, 158
front panel connector (internal), 98
internal connectors, 97
LINE IN, 5
LINE OUT, 5
specifications, 88
Numerics
10/100BaseT, defined, 153
10BT/100 BaseTX LAN interface, 4
16-bit SCSI
connector
16-bit SCSI, on system board, 96
8-bit SCSI, on system board, 96
audio, 5
audio front panel (internal), 98
AUX (internal), 97
CD audio (internal), 97
CD, on system board, 96
external SCSI, 6
troubleshooting, 74
connector, on system board, 96
defined, 153
8-bit SCSI
connector, on system board, 96
defined, 153
audio interface, troubleshooting, 74
audio status panel, 89
AUX connector (internal), 97
AVI files, defined, 153
B
A
Basic MIDI format
defined, 153
BBS, defined, 153
BIOS
external start, on system board, 96
fan, 96
accessories
installing, 23
supported, 24
accessory board
installing, 50
activity light
hard disk, 9
network, 9
Adaptec RAIDport adapter, 94
adapter, defined, 153
adding a dedicated spare, 131
ADPCM, defined, 153
Advanced/Ultra SCSI window, 135
AGP slot on system board, 96
A-law, defined, 153
floppy disk drive, on system board, 96
for multimedia front panel, 96
front panel mic, on system board, 96
front panel microphone (internal), 99
headphones, 5
internal audio, 97
internal speaker, on system board, 96
microphone, 5
MIDI, 5
parallel port, 3
power, 8
power, on system board, 96
printer, 3
defined, 153
obtaining via World Wide Web, 144
ordering by mail, 145
boot device priority, changing, 104
bus, defined, 153
C
cables
flexible disk drive, 48
IDE, 42, 45, 48
keyboard, 3
SCSI, 42, 48
RJ-45, 4
America Online, the HP Forum, 144
ARO-1130 adapter, 94
array type
RAID 0, 123, 125, 126, 128, 131, 136
RAID 1, 125, 127, 131, 136
ArrayConfig program
adding a dedicated spare, 131
creating and deleting spare disks, 131
creating arrays, 122
cache, defined, 153
CD
audio connector (internal), 97
connector, on system board, 96
CD-ROM
completing installation, 49
defined, 153
troubleshooting, 68
CD-RW
serial port, 3
status panel, on system board, 96
control panel, 9
controller, defined, 154
cover
removing, 25
replacing, 27
creating and deleting spares, 131
Custom Setup, 124, 128, 130, 136
deleting a dedicated spare, 132
displaying array information, 129
Express Setup, 123
initializing an array, 130
making the array bootable, 128
Other Applications, 123
ArrayConfig utility, 94
audio
defined, 153
D
troubleshooting, 68
change password, 133
checking
video memory, 35
CMOS, defined, 153
compression, defined, 153
CompuServe
DAT
defined, 154
Delete Array, 129
deleting a dedicated spare, 132
deleting an array, 129
device driver
defined, 154
free introductory membership, 143
HP forum, 143
digital audio
connector, 5
defined, 154
159
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Index
DIMM
defined, 154
DIMMs
slots, on system board, 96
Disk Array Operations, 128, 130
disk drives
features
audio, 88
disk striping, 92
for PC Workstation, 82
network, 93
change password, 133
view menu, 133
HP Setup program, 101
HP Summary screen, 101
HP TopTOOLS, 14
HP UltraFlow
SCSI, 91
installing, 36
summary, iv
fan control, 15
disk striping, 39, 94
features, 92
display
flexible disk drive
cables, 48
installing, 47
I
I/O addresses
connecting, 3
troubleshooting, 66
floppy disk drive
completing installation, 49
connector, on system board, 96
FM synthesis
used by PC Workstation, 86
IDE
defined, 154
IDE drive
cables, 42, 45, 48
installing, 39
Display Arrays, 128
Display Boot Order, 128, 134
displaying array information, 129
DMA channel
defined, 154
defined, 154
used by PC Workstation, 86
drivers
Format/Initialize Array, 130
front panel mic
information services, 143
initializing
obtaining via World Wide Web, 144
ordering by mail, 145
DVD player
connector, on system board, 96
software, 10
initializing an array, 130
Custom Setup, 130
Format/Initialize Array, 130
low-level format, 130, 131
to zero, 130, 131
installation
G
defined, 154
general MIDI format
defined, 154
glossary, 153
E
ECC
defined, 154
completing, for CD-ROM, 49
completing, for floppy disk drive, 49
installing
accessories, 23
accessory board, 50
disk drives, 36
H
error notification, 15
enhanced keyboard, 13
purpose, 13
error message, 61
expansion slot
hard disk
activity light, 9
troubleshooting, 67
hard disk drive
cables, 42, 45
defined, 154
completing installation, 46
installing, 39
headphones
connector, 5
headphones jack
flexible disk drive, 47
hard disk drive, 39
IDE drive, 39
main memory, 31
printer, 3
Express Setup
type of array to create, 123
extended memory
defined, 154
extended MIDI format
defined, 154
impedance, 89
Hewlett-Packard
processor, 53
SCSI drive, 39
external start
connector on system board, 96
information services, 143
marketing headquarters, 151
support and information services, 139
World Wide Web access, 144
HP customer information key, 15
HP Forum
on America Online, 144
on CompuServe, 143
HP MaxiLife, 9, 58
HP RAID Device Manager
tape drive, 47
video memory, 34
internal speaker
connection, on system board, 96
Internet browsers, 14
Internet key, 14
Interrupt Request Channels
used by the PC Workstation, 86
intrusion monitor, 28
IRQ
F
fan
connector, 96
fan control, 15
FastRAID
port, on system board, 96
FastRAID option, 94
160
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Index
defined, 154
IRQ line
defined, 154
ISA
slots, on system board, 96
connector, 5
defined, 155
specifications, 89
MIDI mapper
defined, 155
feature summary, iv
features, 82
rear connectors, 95
specifications, ??–121
starting, 11
mirroring, using FastRAID option, 94
mixing
defined, 155
monitoring
voltage, 15
mouse
troubleshooting, 65
MPEG
defined, 155
MPU-401
starting and stopping, 10
starting first time, 10
stopping, 12
technical information, ??–121
troubleshooting, 57
unpacking, 2
PCI
slots, on system board, 96
PCM
defined, 155
pixel
J
jumper
defined, 155
K
keyboard, 13
browsers, 14
connecting, 3
troubleshooting, 65
defined, 155
multimedia
defined, 155
front panel connector, 96
mute key, 15
defined, 155
Plug and Play
defined, 156
SCSI, 40
polyphonic
defined, 156
port
FastRAID, on system board, 96
POST
L
LAN
defined, 155
LINE IN jack, 5
LINE OUT, 5
LINE OUT jack
impedance, 89
lock button, 9
lock/suspend key, 14
N
Netscape Communicator 4.0, 14
network
activity light, 9
connecting to, 4
features, 93
RJ-45 connector, 4
telephone support, 149
network configuration, setup, 103
NT Lock, 9
defined, 156
power
connector, 8
connector, on system board, 96
consumption, 85
power supply
removing, 29
replacing, 30
M
making the array bootable, 128
mass storage
defined, 155
mass storage devices
connector, 38
memory
cache, 82
installing video memory, 34
main, installing, 31
video, checking, 35
memory modules
defined, 155
O
OLE
defined, 155
Optimized for Data Protection, 123, 124 printer
Optimized for Performance, 123
Power-On Self-Test (POST)
screen, 10
connector, 3
installing, 3
troubleshooting, 66
processor
installing, 53
P
menu key, 14
microphone
connector, 5
parallel port
connector, 3
password
socket, on system board, 96
front panel connector (internal), 99
input specifications, 89
Microsoft Internet Explorer 3.0, 14
MID files
defined, 155
MIDI
if you forget, 72
setting, 18
patch
defined, 155
PC lock button, 9
PC Workstation
Q
Q-Sound
defined, 156
161
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Index
R
setup program, 101
shadow RAM
defined, 156
shortcut key, 14
SIMM
defined, 156
ordering information, 142
supported HP accessories, 24
switches
on system board, 99
synthesizer
defined, 157
system board, 96
8-bit SCSI connector, 96
CD connector, 96
RAID option and RAIDport, 94
RAM
defined, 156
removing
power supply, 29
replacing
power supply, 30
resolution
slot
AGP, on system board, 96
slots
defined, 156
resolutions, 90
RJ-45
connector, 4
RJ-45 connector, 4
ROM
for DIMMs, on system board, 96
ISA, on system board, 96
PCI, on system board, 96
socket
processor, on system board, 96
VRM, on system board, 96
soft key
HP customer information, 15
Internet, 14
lock/suspend, 14
menu, 14
connectors, 96
FastRAID port, 96
front panel mic, 96
ISA slots, 96
multimedia front panel connector, 96
PCI slots, 96
power connector, 96
processor sockets, 96
switches, 99
system health window, 14
system temperature, 15
defined, 156
S
safety information, vi
sampling
defined, 156
mute, 15
sampling rate
defined, 156
SCAM
defined, 156
SCSI
shortcut, 14
volume, 15
software
initializing, 10
license agreement, 10
troubleshooting, 72
sound files
defined, 156
specifications, ??–121
technical, 81
T
tape drive
installing, 47
technical specifications, 81, ??–121
telephone support
for networks, 149
out of warranty, 148
under warranty, 147
temperature
cables, 42, 45, 48
defined, 156
external connector, 6
installing drive, 39
Plug and Play, 40
Ultra narrow 8-bit, 6
Ultra wide 16-bit, 6
SCSI chain
monitoring, 15
terminator
starting
and stopping PC Workstation, 10
changing the boot device, 104
PC Workstation, 11
PC Workstation first time, 10
status panel
defined, 157
tools
defined, 156
required for installation, 2
total harmonic distortion
defined, 157
SCSI devices
configuration utility, 113–121
SCSI features, 91
sequencer
defined, 156
serial port
connector, 3
setting
password, 18
Setup
troubleshooting, 73
Setup program, 101
defined, 156
connector, 96
stopping
tracks
defined, 157
PC Workstation, 12
striping, using FastRAID, 94
summary screen, 101
support
by telephone, 147, 148
information services, 139
Network Phone-in Support, 149
summary of services, 150
Support Assistant
troubleshooting, 57
audio, 74
audio interface, 74
CD-ROM, 68
CD-RW, 68
flexible disk drive, 66
hard disk, 67
keyboard, 65
mouse, 65
162
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Index
PC Workstation, 57
printer, 66
Setup, 73
software, 72
U
unpacking the PC Workstation, 2
URL
for HP World Wide Web site, 144
using FastRAID, 94
V
video controller
defined, 157
video memory
installing, 34
video resolutions, 90
view menu, 133
voices
defined, 157
voltage
monitoring, 15
volume key, 15
VRM socket
on system board, 96
W
WAV files
defined, 157
wavesample
defined, 157
World Wide Web
access to HP, 144
WRAM
defined, 157
163
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Regulatory Information and Warranty
crystal.bk : bckmttr.fb4 Page 166 Monday, March 23, 1998 4:09 AM
Regulatory Information
DECLARATION OF CONFORMITY
according to ISO/IEC Guide 22 and EN 4501 4
Manufacturer’s Name:
HEWLETT-PACKARD
Manufacturer’s Address:
5 Avenue Raymond Chanas
38320 Eybens
FRANCE
Declares that the product:
Product Name: HP Kayak XU & XW PC Workstation
Model Number:
Conforms to the following Product Specifications:
SAFETY International: IEC 950: 1991+A1+A2+A3 +4
Europe: EN 60950: 1992+A1+A2+A3
EMC
CISPR 22: 1993
EN 55022: 1994 Class B
EN 50082-1: 1992
IEC 801-2: 1992 / prEN 55024-2: 1992 - 4 kV CD, 8 kV AD
IEC 801-3: 1984 / prEN 55024-3: 1991 - 3 V/m
IEC 801-4: 1988 / prEN 55024-4: 1992 - 0.5 kV Signal Lines,
1 kV Power Lines
IEC 555-2: 1982+A1:1985 / EN 60555-2: 1987
IEC 1000-3-3: 1994 / EN 61000-3-3: 1995
Supplementary information: The product herewith complies with the requirements of the EMC Directive 89/336/EEC and the Low Volt-
age Directive 73/23/EEC both amended by the Directive 93/68/EEC and carries the CE marking accordingly.
Grenoble
Jean-Marc JULIA
March 1998
Product Quality Manager
166 English
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FCC ( for USA only)
Federal Communications Commission Radio Frequency Interference Statement
Warning:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates and uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to correct the interference by one or more of the
following measures:
• reorient or relocate the receiving antenna
• increase the separation between the equipment and the receiver
• connect the equipment into an outlet on a circuit different from that to which the receiver is connected
• consult the dealer or an experienced radio/TV technician for help.
Hewlett-Packard’s FCC Compliance Tests were conducted with HP-supported peripheral devices and HP
shielded cables, such as those you receive with your system. Changes or modifications not expressly approved
by Hewlett-Packard could void the user’s authority to operate the equipment.
Notice for Canada
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.
Cet appareil numérique de la Class B respecte toutes les exigences du Règlement sur le matériel brouilleur du
Canada.
Safety Warning for the USA and Canada
If the power cord is not supplied with the computer, select the proper power cord according to your local
national electric code.
USA: use a UL listed type SVT detachable power cord.
Canada: use a CSA certified detachable power cord.
For your safety, never remove the PC’s cover without first removing the power cord and any connection to a
telecommunication network. Always replace the cover before switching on again.
Si le cordon secteur n’est pas livré avec votre ordinateur, utiliser un cordon secteur en accord avec votre code
electrique national.
USA: utiliser un cordon secteur “UL listed”‚ de type SVT.
Canada: utiliser un cordon secteur certifié CSA.
Pour votre sécurité, ne jamais retirer le capot de l’ordinateur sans avoir préalablement débranché le cordon
secteur et toute connection à un réseau de télecommunication. N’oubliez pas de replacer le capot avant de
rebrancher le cordon secteur.
Changing the Battery
There is a danger of explosion if the battery is incorrectly installed. For your safety, never attempt to recharge,
disassemble or burn the old battery. Replace the battery only with the same or equivalent type recommended by
the manufacturer. The battery in this PC is a lithium battery which does not contain heavy metals, nevertheless,
in order to protect the environment, do not dispose of batteries in household waste. Please return used batteries
to the shop from which you bought them, to the dealer from whom you purchased the PC, or to Hewlett
Packard, so that they can either be recycled or disposed of in an environmentally sound way. Returned used
batteries will be accepted free of charge.
Changement de la pile
Il y a danger d’explosion lorsque la pile n’est pas installeé correctement. Pour votre sécurité, ne jamais essayer
de recharger, de démonter ou de brûler l’ancienne pile. Remplacer uniquement avec une pile du même type ou
d’un type équivalent recommandé par HP. La pile de cet ordinateur est une pile au lithium qui ne contient pas de
métaux lourds, néanmoins, afin de protéger l’environnement, il ne faut pas la jeter dans les ordures ménagères
mais la rendre au magasin ou vous l’avez achetée, ou revendeur où vous avez achetéz l’ordinateur, ou à Hewlett
Packard, pour qu’elle soit recyclée, ou stockée de manière qui ne nuit pas à l’environnement. Les piles usées
seront acceptées gratuitement.
English 167
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Notice for the United Kingdom
The HP Kayak XU and XW PC Workstations are approved under approval number NS/G/1234/J/100003 for
indirect connection to Public Telecommunication Systems within the United Kingdom.
NL
Notice for the Netherlands
Bij dit apparaat zijn batterijen geleverd. Wanneer deze leeg zijn, moet U ze niet weggooien maar inleveren als
KCA.
Notice for Germany
Wenn die Batterie nicht korrekt eingebaut wird, besteht Explosionsgefahr. Zu ihrer eigenen Sicherheit sollten
Sie nicht versuchen, die Batterie wiederaufzuladen, zu zerlegen oder die alte Batterie zu verbrennen. Tauschen
Sie die Batterie nur gegen den gleichen oder ähnlichen Typ aus, der vom Hersteller empfohlen wird. Bei der in
diesem PC intergrierten Batterie handelts sich um eine Lithium-Batterie, die keine Schwermetalle enthält.
Batterien und Akkumulatoren gehören nicht in den Hausmüll. Sie verden vom Hersteller, Händler oder deren
Beauftragten kostenlos zurückgenommen, um sie einer Verwertung bzw. Entsorgung zuzuführen.
Noise Declaration for Germany
Lärmangabe nach Maschinenlärmverordnung - 3 GSGV (Deutschland)
LpA < 70 db am Arbeitsplatz normaler Betrieb nach EN27779: 11.92.
Notice for Japan
This equipment is in the Class B category information technology equipment based on the rules of the Voluntary
Control Council For Interference by Information Technology Equipment (VCCI). Although aimed for residential
area operation, radio interference may be caused when used near a radio or TV receiver. Read the instructions
for correct operation.
Notice for Korea
Recycling Your PC
HP has a strong commitment toward the environment. Your HP Personal Computer has been designed to
respect the environment as much as possible.
HP can also take your old PC back for recycling when it reaches the end of its useful life.
HP has a product take-back program in several countries. The collected equipment is sent to one of HP’s
recycling facilities in Europe or the USA. As many parts as possible are reused. The remainder is recycled.
Special care is taken for batteries and other potentially toxic substances, which are reduced into non-harmful
components through a special chemical process.
If you require more details about HP’s product take-back program, contact your dealer or your nearest HP Sales
Office.
168 English
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HP Hardware Warranty
Important: This is your hardware product warranty statement. Please, read it carefully.
Warranty terms may be different in your country. If so, your Authorized HP Dealer or
Hewlett-Packard Sales and Service Office can give you details.
HP products may contain remanufactured parts equivalent to new in performance or may have been
subject to incidental use.
HP products external to the system processor unit —such as external storage subsystems, displays,
printers, and other peripherals— are covered by the applicable warranties for those products; HP
software is covered by the HP Software Product Limited Warranty
FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND: THE WARRANTY TERMS
CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT
EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS
APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
Three Year Limited Hardware Warranty
Hewlett-Packard (HP) warrants this hardware product against defects in materials and workmanship for a
period of three years from receipt by the original end-user purchaser.
The three year warranty includes on-site service during the first year of use (free parts and labor), and parts
service provided by an HP Service Center or a participating Authorized HP Personal Computer Dealer Repair
Center, during the second and third years of use.
If HP receives notice of above defined defects during the warranty period, HP will either, at its option, repair or
replace products, which prove to be defective.
Should HP be unable to repair or replace the product within a reasonable amount of time, the customer's
alternate exclusive remedy shall be a refund of the purchase price upon return of the product.
The system processor unit, keyboard, mouse, and Hewlett-Packard accessories inside the system processor unit
—such as video adapters, mass storage devices, and interface controllers— are covered by this warranty.
This warranty is extended worldwide under certain conditions (please check with your local HP office) to
products purchased from HP or an Authorized HP Personal Computer Dealer which are reshipped by the
original purchaser either for use by the original purchaser or provided as an incidental part of systems
integrated by the original purchaser. When available in the country of use, service is provided in the same
manner as if the product was purchased in that country and can only be provided in countries where the
product is designed to operate. If the product is not normally sold by HP in the country of use, it must be
returned to the country of purchase for service. Response time for on-site service, and parts delivery turn-
around time for parts service, are subject to changes from standard conditions based upon non-local
parts availability.
Limitation of Warranty
The above warranty shall not apply to defects resulting from: misuse; unauthorized modification; operation or
storage outside the environmental specifications for the product; in-transit damage; improper maintenance; or
defects resulting from use of non-HP software, accessories, media, supplies, consumables, or such items not
designed for use with the product.
Reloading the bundled or pre-loaded software on your PC Workstation is not covered by the HP warranty.
HP MAKES NO OTHER EXPRESS WARRANTY, WHETHER WRITTEN OR ORAL, WITH RESPECT TO THIS
PRODUCT. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS IS LIMITED TO THE THREE-
YEAR DURATION OF THIS WRITTEN WARRANTY. SOME STATES OR PROVINCES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO YOU.
This warranty gives you specific legal rights, and you may also have other rights, which vary, from state to state,
or province to province.
English 169
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Limitation of Liability and Remedies
THE REMEDIES PROVIDED ABOVE ARE THE CUSTOMER'S SOLE AND EXCLUSIVE REMEDIES. IN NO
EVENT SHALL HP BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.
The foregoing limitation of liability shall not apply in the event that any HP product sold hereunder is
determined by a court of competent jurisdiction to be defective and to have directly caused bodily injury, death,
or property damage; provided, that in no event shall HP's liability for property damage exceed the greater of
$50,000 or the purchase price of the specific product that caused such damage.
Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages —
including lost profit— so the above limitation or exclusion may not apply to you.
Obtaining On-Site Warranty Service
To obtain on-site warranty service, the customer must contact an HP Sales and Service Office (in the US, call
the HP Customer Support Center at (303) 635-1000) or a participating Authorized HP Personal Computer
Dealer Repair Center. The customer must be prepared to supply proof of the purchase date.
The system processor unit, keyboard, mouse, and Hewlett-Packard accessories inside the system processor unit
—such as video adapters, mass storage devices, and interface controllers— are covered by this warranty.
During the on-site warranty period, customer-replaceable components may be serviced through expedited part
shipment. In this event, HP will prepay shipping charges, duty, and taxes; provide telephone assistance on
replacement of the component when necessary; and pay shipping charges, duty, and taxes for any part that HP
asks to be returned.
On-site visits caused by non-Hewlett-Packard products —whether internal or external to the system processor
unit— are subject to standard per-incident travel and labor charges.
On-site service for this product is restricted or unavailable in certain locations. In HP Excluded Travel Areas—
areas where geographical obstacles, undeveloped roads, or unsuitable public transportation prohibit routine
travel— service is provided on a negotiated basis at extra charge.
Response time for HP on-site service in an HP Service Travel Area is normally next business day (excluding HP
holidays) for HP Travel Zones 1-3 (generally 100 miles or 160 Km from the HP office). Response time is second
business day for Zones 4 and 5 (200 miles, 320 Km); third business day for Zone 6 (300 miles, 480 Km); and
negotiated beyond Zone 6. Worldwide Customer Support Travel information is available from any HP Sales and
Service Office.
Travel restrictions and response time for dealer or distributor service are defined by the participating dealer or
distributor.
Service contracts which provide after-hour or weekend coverage, faster response time, or service in an
Excluded Travel Area are often available from HP, an authorized dealer, or authorized distributor at additional
charge.
Customer Responsibilities
The customer may be required to run HP-supplied diagnostic programs before an on-site visit or replacement
part will be dispatched.
The customer is responsible for the security of its proprietary and confidential information and for maintaining a
procedure external to the products for reconstruction of lost or altered files, data, or programs.
The customer must provide: access to the product; adequate working space and facilities within a reasonable
distance of the product; access to and use of all information and facilities determined necessary by HP to service
the product; and operating supplies and consumables such as the customer would use during normal operation.
A representative of the customer must be present at all times. The customer must state if the product is being
used in an environment which poses a potential health hazard to repair personnel; HP or the servicing dealer
may require that the product be maintained by customer personnel under direct HP or dealer supervision.
170 English
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Obtaining Parts Warranty Service
When parts warranty service applies, the customer may be required to run HP-supplied diagnostic
programs before a replacement part will be dispatched. The customer must be prepared to supply
proof of purchase.
The customer shall return some defective parts upon HP demand. In that case, HP will prepay
shipping charges for parts returned to the HP parts service center.
HP Telephone Support Services
HP Free telephone support for your PC Workstation is available during the first year from date of
purchase. This service will also provide technical assistance with the basic configuration and setup of your
Kayak PC Workstation and for the bundled or pre-loaded operating system.
Telephone support is available at the end of the first year from date of purchase, via the Lifeline program, which
is a fee-based service (North America and Europe only).
HP does NOT provide telephone support for PC Workstations configured as network servers. We recommend HP
NetServers for your network server requirements.
(Rev. 17/03/98)
HP Software Product License Agreement and Software Product Limited Warranty
Your HP Kayak PC Workstation contains preinstalled software programs. Please read the Software License
Agreement before proceeding.
CAREFULLY READ THIS LICENSE AGREEMENT AND LIMITED WARRANTY STATEMENT BEFORE
PROCEEDING TO OPERATE THIS EQUIPMENT. RIGHTS IN THE SOFTWARE ARE OFFERED ONLY ON
THE CONDITION THAT THE CUSTOMER AGREES TO ALL TERMS AND CONDITIONS OF THE LICENSE
AGREEMENT. PROCEEDING TO OPERATE THE EQUIPMENT INDICATES YOUR ACCEPTANCE OF THESE
TERMS AND CONDITIONS. IF YOU DO NOT AGREE WITH THE TERMS OF THE LICENSE AGREEMENT,
YOU MUST NOW EITHER REMOVE THE SOFTWARE FROM YOUR HARD DISK DRIVE AND DESTROY THE
MASTER DISKETTES, OR RETURN THE COMPLETE COMPUTER AND SOFTWARE FOR A FULL REFUND.
PROCEEDING WITH CONFIGURATION SIGNIFIES YOUR ACCEPTANCE OF THE LICENSE TERMS.
HP Software Product License Agreement
UNLESS OTHERWISE STATED BELOW, THIS HP SOFTWARE PRODUCT LICENSE AGREEMENT SHALL
GOVERN THE USE OF ALL SOFTWARE THAT IS PROVIDED TO YOU, THE CUSTOMER, AS PART OF THE
HP COMPUTER PRODUCT. IT SHALL SUPERSEDE ANY NON-HP SOFTWARE LICENSE TERMS THAT MAY
BE FOUND ON-LINE, OR IN ANY DOCUMENTATION OR OTHER MATERIALS CONTAINED IN THE
COMPUTER PRODUCT PACKAGING.
Note: Operating System Software by Microsoft is licensed to you under the Microsoft End User License
Agreement (EULA) contained in the Microsoft documentation.
The following License Terms govern the use of the software:
USE. Customer may use the software on any one computer. Customer may not network the software or
otherwise use it on more than one computer. Customer may not reverse assemble or decompile the software
unless authorized by law.
COPIES AND ADAPTATIONS. Customer may make copies or adaptations of the software (a) for archival
purposes or (b) when copying or adaptation is an essential step in the use of the software with a computer so
long as the copies and adaptations are used in no other manner.
OWNERSHIP. Customer agrees that he/she does not have any title or ownership of the software, other than
ownership of the physical media. Customer acknowledges and agrees that the software is copyrighted and
protected under the copyright laws. Customer acknowledges and agrees that the software may have been
developed by a third party software supplier named in the copyright notices included with the software, who
shall be authorized to hold the Customer responsible for any copyright infringement or violation of this
Agreement.
PRODUCT RECOVERY CD-ROM. If your computer was shipped with a product recovery CD-ROM: (i) The
product recovery CD-ROM and/or support utility software may only be used for restoring the hard disk of the
HP computer with which the product recovery CD-ROM was originally provided.(ii) The use of any operating
system software by Microsoft contained in any such product recovery CD-ROM shall be governed by the
Microsoft End User License Agreement (EULA).
English 171
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TRANSFER OF RIGHTS IN SOFTWARE. Customer may transfer rights in the software to a third party only
as part of the transfer of all rights and only if Customer obtains the prior agreement of the third party to be
bound by the terms of this License Agreement. Upon such a transfer, Customer agrees that his/her rights in the
software are terminated and that he/she will either destroy his/her copies and adaptations or deliver them to the
third party.
SUBLICENSING AND DISTRIBUTION. Customer may not lease, sublicense the software or distribute
copies or adaptations of the software to the public in physical media or by telecommunication without the prior
written consent of Hewlett-Packard.
TERMINATION. Hewlett-Packard may terminate this software license for failure to comply with any of these
terms provided Hewlett-Packard has requested Customer to cure the failure and Customer has failed to do so
within thirty (30) days of such notice.
UPDATES AND UPGRADES. Customer agrees that the software does not include updates and upgrades
which may be available from Hewlett-Packard under a separate support agreement.
EXPORT CLAUSE. Customer agrees not to export or re-export the software or any copy or adaptation in
violation of the U.S. Export Administration regulations or other applicable regulation.
U.S. GOVERNMENT RESTRICTED RIGHTS. Use, duplication, or disclosure by the U.S. Government is
subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer
Software clause in DFARS 252.227-7013. Hewlett-Packard Company, 3000 Hanover Street, Palo Alto, CA94304
U.S.A. Rights for non-DOD U.S. Government Departments and Agencies are as set forth in FAR 52.227-
19(c)(1,2).
HP Software Product Limited Warranty
THIS HP SOFTWARE PRODUCT LIMITED WARRANTY SHALL COVER ALL SOFTWARE THAT IS PROVIDED
TO YOU, THE CUSTOMER, AS PART OF THE HP COMPUTER PRODUCT, INCLUDING ANY OPERATING
SYSTEM SOFTWARE. IT SHALL SUPERSEDE ANY NON-HP WARRANTY TERMS THAT MAY BE FOUND ON-
LINE, OR IN ANY DOCUMENTATION OR OTHER MATERIALS CONTAINED IN THE COMPUTER PRODUCT
PACKAGING.
Ninety-Day Limited Software Warranty. HP warrants for a period of NINETY (90) DAYS from the date of
the purchase that the software product will execute its programming instructions when all files are properly
installed. HP does not warrant that the software will be uninterrupted or error free. In the event that this
software product fails to execute its programming instructions during the warranty period, Customer’s remedy
shall be a refund or repair. Should HP be unable to replace the media within a reasonable amount of time,
Customer’s alternate remedy shall be a refund of the purchase price upon return of the product and all copies.
Removable Media (If supplied). HP warrants the removable media, if supplied, upon which this product is
recorded to be free from defects in materials and workmanship under normal use for a period of NINETY (90)
DAYS from the date of purchase. In the event the media proves to be defective during the warranty period,
Customer’s remedy shall be to return the media to HP for replacement. Should HP be unable to replace the
media within a reasonable amount of time, Customer’s alternate remedy shall be a refund of the purchase price
upon return of the product and destruction of all other non removable media copies of the software product.
Notice of Warranty Claims. Customer must notify HP in writing of any warranty claim not later than thirty
(30) days after the expiration of the warranty period.
Limitation of Warranty. HP makes no other express warranty, whether written or oral with respect to this
product. Any implied warranty of merchantability or fitness for a particular purpose is limited to the 90-day
duration of this written warranty. Some states or provinces do not allow limitations on how long an implied
warranty lasts, so the above limitation or exclusion may not apply to you. This warranty gives specific legal
rights, and you may also have other rights which vary from state to state, or province to province.
Limitation of Liability and Remedies. THE REMEDIES PROVIDED ABOVE ARE CUSTOMER’S SOLE AND
EXCLUSIVE REMEDIES. IN NO EVENT SHALL HP BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFIT) WHETHER BASED ON
WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY. Some states or provinces do not allow the
exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not
apply to you.
Obtaining Warranty Service. Warranty service may be obtained from the nearest HP sales office or other
location indicated in the owner’s manual or service booklet.
Consumer transactions in Australia and the United Kingdom: The disclaimers and limitations above shall not
apply and shall not affect the statutory rights of a Consumer.
(Rev. 19/11/96)
172 English
Part number: D5699-90001
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Your HP PC Workstation’s Physical Characteristics
Characteristics:
Description:
Weight (excl. keyboard and display)
Dimensions
17.1 kilograms (37.6 pounds).
41.1 cm (max.) (D) by 21 cm (W) by 41.4 cm (H)
(16.18 inches (max) by 8.27 inches by 16.30 inches).
Footprint
0.09 m2 (0.95 sq ft).
Storage temperature
Storage humidity
Operating temperature
Operating humidity
-40 °C to 70°C (-40 °F to 158 °F).
8% to 80% (relative).
5 °C to 40 °C (40 °F to 104 °F).
15% to 80% (relative).
Acoustic noise emission:
Sound Power
(as defined ISO 7779)
— with 10 krpm SCSI hard disk drive
LwA <= 47.7 dB
Power supply
•
Input voltage: 100 - 127, 200 - 240 Vac
(selected automatically)
•
•
Input frequency: 50/60Hz
Maximum power: 260 W continuous
crystal.bk : cryst-bc.fb4 Page 174 Monday, March 23, 1998 6:13 AM
PC Workstation Documentation Roadmap
If you want to ...
Setup
HP User’s Guide
Setting Up and Using Your
Set up your computer
PC Workstation
Reference
HP Help
Start ☞ Programs ☞HPInfo
Learn how to use your HP
PC Workstation’s hardware
and software
Operating System Online Help
Start ☞ Help ☞Contents
Learn how to use your
operating system
Operating System
User’s Guide
Learn how to upgrade your
computer by installing
accessories
HP User’s Guide
How to Install Accessories Inside
Your PC Workstation
Troubleshooting and Support
Find out about the
different support options
available, and how to
troubleshoot your
computer
HP Help
Start ☞ Programs ☞HPInfo
HP User’s Guide
HP Support and Information Services
Part Number D5699-90001
Printed in EU - 03/98
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